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9 Insurance Resume Examples - Here's What Works In 2024

Insurance gives you peace of mind and security against any unforeseen events in life. as a professional in the insurance industry, you need to provide your clients with beneficial insurance against harmful events, while at the same time protecting the insurance company against fraudulent claims and maximizing their bottom line. this guide will break down professional titles within the insurance industry, show you successful resume samples for each title, and give you tips to create your winning resume..

Hiring Manager for Insurance Roles

The insurance industry is a huge multifaceted industry with a multitude of career options. Each title has different responsibilities, required skills, and educational backgrounds. If you are an insurance sales representative, you might not even need a bachelor’s degree to get hired. In contrast, for more senior-level and associate positions, a bachelor’s degree and advanced degree or certification would be expected. 

Some overarching requirements of professionals in the insurance industry include in-depth knowledge of the industry and the services offered, great analytical skills, and great financial and accounting skills. For a front-facing position, negotiation, marketing, and communication skills are key. 

Here are some insurance industry career options with details of what recruiters are looking for when looking at your resume.

Insurance Resume Templates

Jump to a template:

  • Insurance Agent
  • Insurance Sales Agent
  • Life Insurance Agent
  • Insurance Investigator
  • Insurance Case Manager
  • Insurance Underwriter
  • Health Insurance Agent
  • Insurance Claims Manager

Jump to a resource:

  • Keywords for Insurance Resumes

Insurance Resume Tips

  • Action Verbs to Use
  • Related Other Resumes

Get advice on each section of your resume:

Template 1 of 9: Insurance Agent Resume Example

In the simplest terms, an insurance agent sells insurance policies. Because of the nature of your job, your sales, negotiation, and communication skills must be incredibly strong. You will also have to have an in-depth understanding of the insurance industry and, more specifically, of the different insurance policies you are offering to clients. You can work for an insurance company or act as an independent broker. Educationally, a bachelor's degree in finance or an insurance-related field would be highly beneficial but is not an absolute requirement. Depending on where you would like to work, however, you may need to be certified or licensed by the relevant governing body. If such certification is needed, ensure you list your relevant certifications in your resume.

Insurance agent resume sample that highlights the applicant's sales success and educational background.

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Tips to help you write your Insurance Agent resume in 2024

   quantify your sales success as an insurance agent..

What is your success rate in closing deals? On average, how many new clients did you bring your previous employers monthly? Whatever impressive figures you may have about your success as an insurance agent should be highlighted on your resume.

Quantify your sales success as an insurance agent. - Insurance Agent Resume

   Include any experience of accolades in negotiating or communication.

If you are beginning your career in insurance as an insurance agent, you may not have a lot of directly relevant experience to add to your resume. In this situation, you can list any communication experience you have. So if you were on the debate team, or if you have a small business where you handle your sales, include that experience.

Include any experience of accolades in negotiating or communication. - Insurance Agent Resume

Skills you can include on your Insurance Agent resume

Template 2 of 9: insurance sales agent resume example.

An insurance sales agent’s job is to contact potential insurance customers and convince them to buy an insurance policy that suits their needs and budget. You may be meeting clients physically to discuss options, or virtually. This position includes a level of research as you source potential clients as well as admin tasks as you onboard new clients and get them registered with their policies. To do this job you should be outgoing and have strong intrapersonal and negotiation skills. In addition, you need to be persistent and resilient in the face of rejection. Recruiters will be looking to see your previous experience to get an idea of your level of success, so ensure your experience section highlights any and all success you have had in your career thus far. Here is an example of a successful insurance sales agent resume.

Insurance sales agent resume sample that highlights the applicant's soft skills and sales prowess.

Tips to help you write your Insurance Sales Agent resume in 2024

   indicate your specialization within insurance (e.g. life, health, or others)..

There are many types of insurance including life insurance, health insurance, travel insurance, motor insurance, etc. Each type of insurance has its specifications and requires a different approach to sales. If you are particularly skilled in one type of insurance, be sure to highlight that in your introduction section.

Indicate your specialization within insurance (e.g. life, health, or others). - Insurance Sales Agent Resume

   Use your network to meet people in the insurance industry.

The saying 'your network is your net worth' is particularly true in this profession. The more groups of people you have access to, the more potential clients you can reach. If you have access to a particularly relevant group of people, find a way to include that in your resume.

Use your network to meet people in the insurance industry. - Insurance Sales Agent Resume

Skills you can include on your Insurance Sales Agent resume

Template 3 of 9: life insurance agent resume example.

Crafting a resume for a life insurance agent role isn't just about showcasing your sales acumen. The industry has been evolving lately with a stronger focus on customer relationships and digital marketing. So, in addition to sales, it’s vital to highlight your interpersonal skills and tech-savviness. Many firms are also increasingly looking for agents who can educate customers about complex insurance products effectively. Therefore, your ability to distill and communicate complex information clearly should shine through your resume.

Professional resume of a life insurance agent highlighting digital proficiency and education-focused selling skills.

Tips to help you write your Life Insurance Agent resume in 2024

   display proficiency in digital tools.

You should highlight your proficiency in using digital tools like customer relationship management software, email automation, and social media platforms. These skills demonstrate your ability to adapt to the evolving insurance landscape and effectively engage with today's tech-savvy customers.

Display proficiency in digital tools - Life Insurance Agent Resume

   Showcase your education-focused selling approach

Potential employers value agents who can clearly explain complex insurance products to customers. So, emphasize instances where you've educated clients about their policy options and helped them make informed decisions. This approach demonstrates your commitment to customer satisfaction and ethical sales practices.

Showcase your education-focused selling approach - Life Insurance Agent Resume

Skills you can include on your Life Insurance Agent resume

Template 4 of 9: life insurance agent resume example.

As the name suggests, life insurance agents sell life insurance. Like other agents, you can work for one insurance company or act as a broker and sell life insurance from multiple insurance companies. This is a particularly difficult profession with over 90% of agents leaving the profession within one year. Contributing to the difficulty in the profession is the fact that you will most likely not be officially employed but will probably be retained as a contractor. In addition, you will most likely be based on a commission basis which means you will only receive wages for completed deals. Add to that, the fact that life insurance unlike motor insurance, is not compulsory to have, and is not considered important by large sections of the population. On the positive side, this profession has low barriers to entry. You do not necessarily need much more than a high school diploma. What you must excel in is networking, sales, and negotiating. Ensure your resume stresses your success in these areas most of all. Take a look at this strong life insurance agent resume.

Life insurance agent resume sample that highlights low barriers to entry and difficulty in staying in the position.

   Use numbers, like your success rate as an agent.

To survive in this profession you have to make sales. To put yourself above the multitudes of other applicants, highlight your success rate if you have been particularly successful thus far. How much money did you bring in for your previous employer? How many sales on average did you make per month?

Use numbers, like  your success rate as an agent. - Life Insurance Agent Resume

   Show career progression in the insurance industry.

A potential employer would appreciate an applicant who can show that their career has grown in the industry. It shows dedication to the profession and affirms a wealth of knowledge and experience in the industry.

Show career progression in the insurance industry. - Life Insurance Agent Resume

Template 5 of 9: Insurance Investigator Resume Example

Insurance investigators investigate claims that are suspected to be fraudulent. Like others in the insurance field, you can work in-house for one insurance company or as a sub-contractor for multiple insurance companies. Your investigations may range from following paper trails to physically surveilling claimants to prove fraud. While you do not need a bachelor’s degree, a potential employer would appreciate one. In addition, certain states or countries may require licensing or certification before you can begin in the profession so ensure you do your research and list your license on your resume.

Insurance investigator resume sample that highlights licensing requirements and investigative skills.

Tips to help you write your Insurance Investigator resume in 2024

   state your investigative specialty and use keywords related to your niche in your resume..

Are you particularly skilled at surveillance work or at following a financial paper trail? Make sure you list that in the introduction and show figures of your success in your experience section to back that up.

State your investigative specialty and use keywords related to your niche in your resume. - Insurance Investigator Resume

   Include investigative positions outside the insurance industry.

Your ability to investigate is the core skill needed for this position. So if you used to be a private investigator or a claims examiner in any field, ensure that you include that experience in your resume. A lot of the skills from these positions will be transferable to the insurance investigator position.

Include investigative positions outside the insurance industry. - Insurance Investigator Resume

Skills you can include on your Insurance Investigator resume

Template 6 of 9: insurance case manager resume example.

An insurance case manager takes care of the insurance company’s clients. They help clients decide on the most beneficial policies and ensure clients can benefit from their insurance policies. They also oversee any claims and cases. This is not usually an entry-level position as professionals in this position will usually have begun as insurance agents or advisors. Because there will be contact with clients, communication skills are very important as are problem-solving skills. Take a look at this strong insurance case manager resume.

Insurance case manager resume sample that highlights the multifaceted nature of the job.

Tips to help you write your Insurance Case Manager resume in 2024

   include experience where you were in a support or carer position..

This position requires you to root for the company's clients and assist them where necessary. Because of this, any experience in a support position can be mentioned as the soft skills are transferable. This should especially be included if you do not have a lot of professional experience in the insurance industry.

Include experience where you were in a support or carer position. - Insurance Case Manager Resume

   Include your administrative skills.

It would be easy to craft your resume around your communication and negotiation skills. But a significant part of your job will include administrative work. This will include writing reports, processing claims and policy registrations, etc. Ensure that you include experience doing these tasks as well. To bolster your resume further, quantify the administrative workload that you can and have handled.

Include your administrative skills. - Insurance Case Manager Resume

Skills you can include on your Insurance Case Manager resume

Template 7 of 9: insurance underwriter resume example.

An insurance underwriter analyzes the risk associated with insuring a potential client or their assets and then calculates an acceptable price determined by that risk. You will usually be the middle man between insurance agents eager to make sales and insurance companies who want to minimize risk at all costs. Unlike other professions in the insurance industry, you will probably work as an employee of an insurance company as opposed to working as a contractor on a commission basis. While there is software that you can use to establish risk, you will still need a very analytical mind to accomplish your tasks. You will also be expected to have a bachelor's degree - preferably in an analytical field. Your resume should highlight your experience with industry-standard technologies and software as well as your experience and educational background.

Insurance underwriter resume sample that highlight the applicant's strenghts at determining risk and underwriting policies.

Tips to help you write your Insurance Underwriter resume in 2024

   include recognition of your underwriting success..

It is sometimes hard to judge the quality of an applicant’s underwriting experience without seeing them in action on a case. To improve an employer’s confidence in your skills and success, include any recognition for you have gotten in your previous positions. So if you had high ratings, or won awards for your work, make sure you highlight that in your resume.

Include recognition of your underwriting success. - Insurance Underwriter Resume

   Keep an updated technical skills section.

This is a very technical job and technology is constantly evolving. Make sure you are using the latest risk calculating software at all times and ensure your list of technologies in your skill section is constantly up to date.

Keep an updated technical skills section. - Insurance Underwriter Resume

Skills you can include on your Insurance Underwriter resume

Template 8 of 9: health insurance agent resume example.

Health insurance agents sell health insurance. These agents, unlike health insurance brokers, will work for one insurance company as opposed to many and will work on a commission basis, so must be excellent salespeople to be able to make a living. Your tasks will include finding leads, approaching them, finding them the best cover possible, and convincing them to buy a cover. To thrive you will need soft skills like communication skills and perseverance. In most states and countries, you will need to be licensed to do their job so ensure you have researched to find out what licenses you require in your place of work.

Health insurance agent resume sample that highlights industry expectations and quantifies the applicant's success.

Tips to help you write your Health Insurance Agent resume in 2024

   be experienced using crms..

You will almost definitely be using some kind of a CRM to keep track of your leads and the status of your engagement with each lead. So become experienced with all the main CRM software and list all the CRMs you are comfortable with in the tools section of your resume.

Be experienced using CRMs. - Health Insurance Agent Resume

   Remember that you are obligated to get the best cover for your potential clients.

As a health insurance agent, you are obligated to offer and suggest the best cover possible for clients. So even as you try to get sales for your insurance company, remember that obligation to prevent getting into trouble and jeopardizing your job and career.

Skills you can include on your Health Insurance Agent resume

Template 9 of 9: insurance claims manager resume example.

Insurance claims managers will handle insurance claims as they are processed. Your tasks may include giving clients advice, investigating their claims, and ensuring their claims are processed to completion efficiently and fairly. You will have the added responsibility of managing a team in the claims department. You will be in charge of maximizing productivity and efficiency in processing claims. You will need to prove your ability to manage a team as well as your experience doing all tasks in the claims process. Most people in this position begin in an entry-level position (intern, broker, agent, etc.) and grow into this position. Once in this position, you may undergo further training to allow you to specialize within the insurance industry.

An insurance claims manager resume sample that highlgihts the applicant's managerial success as well as their specialization in the industry

Tips to help you write your Insurance Claims Manager resume in 2024

   highlight the success of your team under your leadership..

Show your competency as a manager of a team by listing your team’s successes. Quantify their increased efficiency and productivity. If your team has won any internal or external awards for their work, include that as well.

Highlight the success of your team under your leadership. - Insurance Claims Manager Resume

   List your specializations in the insurance industry.

Are you particularly experienced in health insurance or life insurance? Ensure that you list the areas of insurance that you are particularly experienced with, in the introduction section.

List your specializations in the insurance industry. - Insurance Claims Manager Resume

Skills you can include on your Insurance Claims Manager resume

As a hiring manager who has recruited for insurance roles at companies like Geico, State Farm, and Allstate, I've seen firsthand what makes a resume stand out. The following tips will help you craft a strong resume that showcases your skills and experience in the insurance industry.

   Highlight your insurance-specific skills

Employers want to see that you have the specific skills needed for the insurance role you're applying for. Make sure to highlight your relevant skills, such as:

  • Knowledge of insurance products like auto, home, life, and health insurance
  • Experience with underwriting, claims processing, or risk assessment
  • Familiarity with insurance software like Applied Systems or Xactimate

For example, instead of simply listing 'insurance knowledge' as a skill, you could say:

  • Extensive knowledge of auto, home, and life insurance products gained through 5+ years of experience in the industry

Bullet Point Samples for Insurance

   Quantify your accomplishments

Using numbers and metrics to quantify your achievements can make your resume more impactful. For instance:

  • Processed insurance claims

This doesn't give the employer a clear idea of your capabilities. Instead, try:

  • Processed an average of 50 insurance claims per week with a 98% accuracy rate
  • Sold $500,000 worth of new insurance policies in 2022, exceeding quota by 20%

Quantifying your accomplishments gives employers a tangible sense of your skills and experience.

   Tailor your resume to the specific role

Insurance is a broad field with many different types of roles, such as underwriter, claims adjuster, sales agent, and actuary. Make sure to tailor your resume to the specific role you're applying for.

For example, if you're applying for an underwriter position, emphasize your experience with risk assessment and policy analysis. If you're applying for a sales role, highlight your track record of meeting sales quotas and building client relationships.

Tailoring your resume shows employers that you understand the specific requirements of the role and have the relevant skills and experience.

   Include relevant certifications and licenses

Many insurance roles require specific certifications or licenses. Make sure to include any relevant certifications you have, such as:

  • Chartered Property Casualty Underwriter (CPCU)
  • Associate in Risk Management (ARM)
  • Certified Insurance Counselor (CIC)
  • Life Underwriter Training Council Fellow (LUTCF)

If you have a state-specific insurance license, make sure to include that as well. For example:

  • Licensed Life and Health Insurance Agent in California

   Demonstrate your customer service skills

Many insurance roles involve working directly with customers, so it's important to highlight your customer service skills on your resume. For example:

  • Provided exceptional customer service to policyholders, answering questions and resolving issues in a timely manner
  • Maintained a customer satisfaction rating of 95% or higher

If you have experience handling customer complaints or working in a call center environment, make sure to include that as well. Employers value candidates who can communicate effectively with customers and handle difficult situations with professionalism.

   Show your industry involvement

Employers like to see candidates who are actively involved in the insurance industry. If you're a member of any industry associations or have attended industry conferences or events, make sure to include that on your resume.

For example:

  • Member of the National Association of Insurance and Financial Advisors (NAIFA)
  • Attended the Risk and Insurance Management Society (RIMS) Annual Conference in 2022

Showing your industry involvement demonstrates your passion for the field and your commitment to staying up-to-date with industry trends and best practices.

Writing Your Insurance Resume: Section By Section

  header, 1. put your name front and center.

Your name should be the most prominent element in your header, positioned at the very top of your resume. Use a larger font size than the rest of your resume text to make it stand out.

Avoid nicknames or shortened versions of your name. Use your full name as it appears on your official documents, such as your driver's license or passport.

Johnny Smith, CPCU
John William Smith

2. Include your professional title

Below your name, add your professional title or the job title you're targeting. This helps recruiters quickly identify your area of expertise and career level.

Examples of effective professional titles for insurance resumes:

  • Senior Claims Adjuster
  • Life Insurance Sales Agent
  • Risk Management Specialist

Avoid using generic titles or buzzwords that don't clearly convey your role or level.

  • Insurance Guru
  • Jack of All Trades
  • Customer Service Ninja

3. Add key contact details

Include essential contact information so hiring managers can easily reach you:

  • Phone number
  • Professional email address
  • LinkedIn profile URL
  • City and state of residence

Avoid outdated contact details like fax numbers or full mailing addresses. Keep it simple and modern.

123 Main St, Apt 4B, Anytown, ST 12345 | 123-456-7890 | [email protected]
Anytown, ST | 123-456-7890 | [email protected] | linkedin.com/in/johnsmith

  Summary

A resume summary for an insurance position is optional, but it can be a helpful way to provide context and highlight your most relevant qualifications. While an objective statement is outdated and should be avoided, a well-crafted summary can help you stand out to hiring managers and applicant tracking systems (ATS).

When writing your insurance resume summary, focus on showcasing your unique value proposition and the specific skills and experience that make you an ideal candidate for the role. Avoid repeating information that is already covered in other sections of your resume, and keep your summary concise and targeted.

How to write a resume summary if you are applying for an Insurance resume

To learn how to write an effective resume summary for your Insurance resume, or figure out if you need one, please read Insurance Resume Summary Examples , or Insurance Resume Objective Examples .

1. Highlight your insurance expertise and specializations

When crafting your insurance resume summary, it's essential to showcase your specific areas of expertise and the types of insurance you specialize in. This helps employers quickly understand your background and determine if you're a good fit for their open positions.

For example, instead of a generic summary like this:

Experienced insurance professional seeking a challenging role in the industry. Strong communication and problem-solving skills.

Try highlighting your specific areas of expertise:

Licensed property and casualty insurance specialist with 5+ years of experience in personal lines coverage. Skilled in risk assessment, policy interpretation, and customer service.

2. Quantify your achievements and impact

To make your insurance resume summary more impactful, include quantifiable achievements that demonstrate the value you've brought to previous employers. This helps hiring managers understand the scope of your responsibilities and the results you're capable of delivering.

  • Experienced insurance claims adjuster with strong investigation and negotiation skills.
  • Skilled underwriter with a keen eye for detail and risk assessment.

Instead, try incorporating specific numbers and metrics:

  • Claims adjuster with a 98% customer satisfaction rate, handling an average of 50 complex claims per month.
  • Underwriter who implemented a new risk assessment model, resulting in a 15% reduction in loss ratios for the commercial auto line of business.

3. Tailor your summary to the specific role

One of the most effective ways to grab the attention of hiring managers is to tailor your resume summary to the specific insurance role you're applying for. Review the job description carefully and identify the key skills, experience, and qualifications the employer is seeking.

For example, if you're applying for a health insurance sales position, your summary might look like this:

Dynamic health insurance sales professional with 7+ years of experience driving revenue growth and building strong client relationships. Proven track record of exceeding sales quotas by an average of 20% annually and maintaining a client retention rate of 95%.

In contrast, if you're seeking a role as a life insurance underwriter, your summary should focus on your risk assessment and analytical skills:

Detail-oriented life insurance underwriter with 4+ years of experience evaluating complex risk profiles. Skilled in analyzing medical records, financial data, and actuarial tables to make sound underwriting decisions. Collaborated with cross-functional teams to develop and implement new underwriting guidelines, resulting in a 10% improvement in risk selection.

  Experience

The work experience section is the heart of your resume. It's where you prove to employers that you have the skills and experience to excel in the role. Use the tips below to write a strong work experience section that will make you stand out from other candidates.

1. Highlight insurance-specific skills

When describing your work experience, focus on skills that are relevant to the insurance industry. This could include:

  • Processing claims and managing customer inquiries
  • Assessing risk and underwriting policies
  • Collaborating with agents, brokers, and other insurance professionals
  • Staying up-to-date with industry regulations and compliance requirements

For example, instead of a generic bullet point like "Processed customer requests", write something more specific like:

  • Processed 50+ insurance claims per week, collaborating with adjusters and investigators to verify documentation and determine payouts

2. Quantify your impact with metrics

Numbers jump off the page and really showcase the impact you've made. Whenever possible, include metrics to quantify your achievements. Ask yourself:

  • How many claims did you process per day/week/month?
  • By what percentage did you increase customer retention or policy renewals?
  • How much revenue did you generate through upselling or cross-selling?
  • By what percentage did you reduce processing times or error rates?
Grew book of business by 25% year-over-year by nurturing relationships with 50+ independent brokers and agents

If you don't have access to hard numbers, estimates are fine too. The key is to provide concrete examples of how you added value.

3. Showcase your career progression

Hiring managers love to see candidates who have progressively taken on more responsibility. If you've been promoted or expanded your role, make sure that's clearly reflected in your work experience section.

One way to do this is by grouping multiple positions within the same company under one entry. For example:

ACME Insurance Senior Claims Adjuster (2019-Present) Claims Adjuster (2016-2019)

Avoid simply listing your responsibilities for each role. Instead, focus on new challenges you took on with each step up and the results you achieved.

4. Demonstrate industry knowledge

Show that you're well-versed in the latest trends and challenges facing the insurance industry. You can do this by:

  • Highlighting experience with industry-specific software like Guidewire or Duck Creek
  • Mentioning relevant certifications like CPCU or ARM
  • Describing how you've adapted to regulatory changes like GDPR or CCPA
  • Sharing examples of how you've innovated to meet evolving customer expectations

For instance:

  • Implemented new claims management system based on Guidewire InsuranceSuite, reducing processing times by 30%
  • Earned Chartered Property Casualty Underwriter (CPCU) designation, deepening knowledge of risk assessment and underwriting principles

  Education

The education section of your insurance resume is a key element that showcases your academic background and qualifications. It helps employers understand your foundational knowledge and determine if you have the necessary skills for the role. Here are some tips to craft a strong education section on your insurance resume.

1. List your degrees in reverse chronological order

Start with your most recent or highest degree first. Include the name of the institution, location, degree earned, and graduation year. If you have multiple degrees, list them in descending order.

Here's an example:

  • Bachelor of Science in Risk Management and Insurance, University of Georgia, Athens, GA, 2018
  • Associate of Arts in Business Administration, Georgia State University, Atlanta, GA, 2016

2. Include relevant coursework and academic achievements

If you are a recent graduate or have limited work experience, highlight relevant coursework, projects, or academic achievements in your education section. This shows employers that you have a strong foundation in insurance-related topics.

Relevant coursework for insurance professionals may include:

  • Risk Assessment and Management
  • Insurance Law and Regulations
  • Actuarial Science
  • Underwriting Principles

Academic achievements can include:

  • Dean's List, Fall 2016 - Spring 2018
  • Gamma Iota Sigma (Insurance Honor Society), Member

3. Showcase industry-specific certifications

In the insurance industry, professional certifications demonstrate your expertise and commitment to the field. If you have earned any certifications, include them in your education section or create a separate 'Certifications' section.

Some common insurance certifications include:

When listing certifications, include the full name of the certification, the awarding organization, and the year you obtained it.

Certifications: Chartered Property Casualty Underwriter (CPCU), The Institutes, 2020 Associate in Risk Management (ARM), The Institutes, 2018

4. Keep it concise for senior-level positions

If you are a senior-level insurance professional with extensive work experience, your education section should be brief. Include only your highest degree and any relevant certifications.

Here's an example of what to avoid:

  • Bachelor of Business Administration, ABC University, Anytown, USA, 1985-1989
  • Courses: Introduction to Business, Marketing 101, Business Law, Accounting I & II
  • GPA: 3.5/4.0

Instead, keep it concise:

Education: Bachelor of Business Administration, ABC University

Action Verbs For Insurance Resumes

Strong action verbs help recruiters understand your role in specific tasks. Insurance professionals’ resumes should use action verbs that are relevant to the sale of policies and the processing of claims. Action verbs like "Authorized", "Contacted" or “Negotiated" are examples of strong action verbs for this profession.

Action Verbs for Insurance

  • Investigated
  • Interviewed

For a full list of effective resume action verbs, visit Resume Action Verbs .

Action Verbs for Insurance Resumes

Skills for insurance resumes.

When you speak of skills for someone in insurance, you will want to list skills associated with selling insurance, and processing and investigating claims.

Here is a list of skills you would expect to see in an insurance professional’s resume. Add those that you are experienced with to your resume to impress recruiters. 

  • General Insurance
  • Insurance Brokerage
  • Life Insurance
  • Customer Service
  • Health Insurance
  • Stockbroking
  • Casualty Insurance
  • Property & Casualty Insurance
  • Business Strategy
  • Commercial Insurance
  • Strategic Planning
  • Business Planning
  • Risk Management
  • Microsoft Access
  • Term Life Insurance
  • Umbrella Insurance
  • Homeowners Insurance
  • Disability Insurance
  • Whole Life Insurance
  • Underwriting
  • Fixed Annuities
  • Insurance Sales
  • Retirement Planning
  • Auto Insurance

How To Write Your Skills Section On an Insurance Resumes

You can include the above skills in a dedicated Skills section on your resume, or weave them in your experience. Here's how you might create your dedicated skills section:

Skills Word Cloud For Insurance Resumes

This word cloud highlights the important keywords that appear on Insurance job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more 'important' it is.

Top Insurance Skills and Keywords to Include On Your Resume

How to use these skills?

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  • Insurance Agent Resume Example
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professional insurance resume examples

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professional insurance resume examples

I had a clear uptick in responses after using your template. I got many compliments on it from senior hiring staff, and my resume scored way higher when I ran it through ATS resume scanners because it was more readable. Thank you!

professional insurance resume examples

Thank you for the checklist! I realized I was making so many mistakes on my resume that I've now fixed. I'm much more confident in my resume now.

professional insurance resume examples

  • Licensed Insurance Agent Resume Example

Resume Examples

  • Common Tasks & Responsibilities
  • Top Hard & Soft Skills
  • Action Verbs & Keywords
  • Resume FAQs
  • Similar Resumes

Common Responsibilities Listed on Licensed Insurance Agent Resumes:

  • Evaluating clients' insurance needs and financial status by conducting thorough interviews and questionnaires to recommend appropriate insurance policies.
  • Explaining various insurance policies and products to clients, including coverage limitations, benefits, premiums, and exclusions to assist them in making informed decisions.
  • Customizing insurance programs to suit individual clients and promoting and selling these plans to provide financial protection for clients and their families or businesses.
  • Maintaining records of insurance policies and claims by organizing and managing documentation to ensure accuracy and accessibility for future reference.
  • Assisting clients with the claims process by providing guidance on required documentation, timelines, and procedures to ensure a smooth and efficient experience.
  • Keeping up-to-date with changes in the insurance industry, including regulations, laws, and best practices, to provide current and accurate information to clients.
  • Building and maintaining relationships with clients by providing exceptional customer service, follow-up, and regular check-ins to ensure satisfaction and retention.
  • Networking to acquire new clients, including attending industry events, participating in local business groups, and leveraging social media and other marketing strategies.
  • Completing administrative tasks such as processing policy renewals, updates, and cancellations to ensure clients' coverage remains current and accurate.
  • Collaborating with underwriters to negotiate terms and conditions for policyholders and to ensure that clients receive coverage that meets their needs.
  • Continuously seeking professional development opportunities, such as attending workshops and obtaining additional licenses or certifications, to enhance expertise and service offerings.
  • Ensuring compliance with all insurance laws, regulations, and ethical standards to maintain licensure and uphold the integrity of the profession.

Speed up your resume creation process with the AI-Powered Resume Builder . Generate tailored achievements in seconds for every role you apply to.

Licensed Insurance Agent Resume Example:

  • Orchestrated a targeted insurance sales strategy that increased policy sales by 30% year-over-year, demonstrating a deep understanding of client needs and effective sales techniques.
  • Streamlined the claims handling process, resulting in a 40% faster turnaround for clients, which significantly improved client satisfaction and retention rates.
  • Initiated and led a series of financial planning workshops for clients, enhancing their understanding of insurance products and contributing to a 25% uptick in cross-sold policies.
  • Implemented a CRM system tailored for insurance sales and follow-up, boosting team productivity by 35% and enabling more personalized client interactions.
  • Developed and nurtured a network of local business partnerships, which led to a 50% increase in referrals and a 20% growth in the client base within one fiscal year.
  • Championed a client education initiative on social media that increased online engagement by 60% and positioned the agency as a thought leader in the insurance space.
  • Successfully renegotiated terms with underwriters for high-risk clients, resulting in a 15% reduction in premiums for those clients without compromising coverage quality.
  • Launched a comprehensive client review program, ensuring 100% of clients received annual policy evaluations, which led to a 20% increase in policy upgrades and adjustments for better coverage.
  • Achieved a 95% client retention rate through exceptional service and regular follow-ups, surpassing the industry average by 10 percentage points.
  • Strategic Sales Planning
  • Claims Processing Efficiency
  • Financial Planning Knowledge
  • Customer Relationship Management (CRM)
  • Business Networking and Development
  • Social Media Marketing for Client Engagement
  • Negotiation with Underwriters
  • Client Review and Policy Evaluation
  • Client Retention Strategies
  • Understanding of Insurance Products and Coverage
  • Effective Communication Skills
  • Personalized Client Service
  • Problem-Solving Abilities
  • Time Management
  • Data Analysis and Interpretation
  • Regulatory Compliance
  • Team Leadership and Training
  • Technology Proficiency
  • Adaptability to Industry Changes
  • Empathy and Emotional Intelligence

Top Skills & Keywords for Licensed Insurance Agent Resumes:

Hard skills.

  • Insurance Product Knowledge
  • Policy Underwriting
  • Claims Processing
  • Customer Relationship Management
  • Risk Assessment
  • Sales and Marketing
  • Insurance Software Proficiency
  • Financial Analysis
  • Communication Skills
  • Negotiation Skills
  • Problem-Solving Skills

Soft Skills

  • Customer Service and Relationship Management
  • Attention to Detail and Accuracy
  • Sales and Persuasion Skills
  • Problem Solving and Analytical Thinking
  • Organization and Time Management
  • Adaptability and Flexibility
  • Communication and Active Listening
  • Empathy and Understanding
  • Negotiation and Conflict Resolution
  • Ethical Decision Making
  • Technical Proficiency in Insurance Software
  • Teamwork and Collaboration

Resume Action Verbs for Licensed Insurance Agents:

  • Collaborated
  • Implemented
  • Communicated
  • Facilitated
  • Recommended

Generate Your Resume Summary

professional insurance resume examples

Resume FAQs for Licensed Insurance Agents:

How long should i make my licensed insurance agent resume, what is the best way to format a licensed insurance agent resume, which keywords are important to highlight in a licensed insurance agent resume, how should i write my resume if i have no experience as a licensed insurance agent, compare your licensed insurance agent resume to a job description:.

  • Identify opportunities to further tailor your resume to the Licensed Insurance Agent job
  • Improve your keyword usage to align your experience and skills with the position
  • Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.

Related Resumes for Licensed Insurance Agents:

Insurance account manager, sales account manager, sales account executive, outside sales representative, inside sales representative, technical sales specialist, sales development representative, territory sales manager.

  • ResumeBuild
  • Insurance Professional

5 Amazing insurance professional Resume Examples (Updated 2023) + Skills & Job Descriptions

Build your resume in 15 minutes, insurance professional: resume samples & writing guide, nathan watson, professional summary, employment history.

  • Monitor and update clients on changes in insurance regulations and legislation
  • Prepare and submit insurance applications and renewal documents
  • Negotiate and maintain relationships with insurance providers
  • Analyze and evaluate insurance policies to determine their appropriateness for clients
  • Prepare reports and presentations related to insurance
  • Develop and maintain a network of contacts in the insurance industry
  • Develop and implement insurance strategies to meet clients' needs
  • Provide customer service by responding to client inquiries

Do you already have a resume? Use our PDF converter and edit your resume.

Albert Taylor

  • Investigate and resolve insurance claims
  • Educate clients on insurance options and coverage
  • Analyze data to identify trends and recommend improvements
  • Respond to inquiries from clients regarding their insurance policies
  • Stay up-to-date on industry trends and developments

Norman Roberts

  • Maintain accurate records of client information

Simon Wright

Not in love with this template? Browse our full library of resume templates

professional insurance resume examples

Table of Content

  • Introduction
  • Resume Samples & Writing Guide
  • Resume Example 1
  • Resume Example 2
  • Resume Example 3
  • Resume Example 4
  • Resume Example 5
  • Jobs Description
  • Jobs Skills
  • Technical Skills
  • Soft Skills
  • How to Improve Your Resume
  • How to Optimize Your Resume
  • Cover Letter Example

insurance professional Job Descriptions; Explained

If you're applying for an insurance professional position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers. When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

insurance professional

  • Insurance professional running an neighbourhood insurance office and subsequently broker experience in the same field 
  • Multi- line licensed consecutively for 25 years in the insurance industry covering auto, property, life and disability insurance licences in good standing 

insurance professional Job Skills

For an insurance professional position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few. Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Data Analysis
  • Database Management
  • Project Management
  • Computer Literacy
  • Quality Assurance
  • Troubleshooting
  • Risk Management
  • Process Improvement
  • Financial Management
  • Business Acumen
  • Technical Writing
  • Strategic Thinking
  • Visualization
  • Underwriting
  • Actuarial Science
  • Business Intelligence
  • Insurance Law
  • System Administration.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently. Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Adaptability
  • Organization
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Emotional Intelligence
  • Flexibility
  • Reliability
  • Professionalism
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Supervisory
  • Documentation
  • Relationship Management.

How to Improve Your insurance professional Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Jack Robinson

Include your contact information and job descriptions, missing job descriptions lessens your chances of getting hired..

  • Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
  • Keep job descriptions short but don't just list your jobs.
  • Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

How to Optimize Your insurance professional Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Gary Benson

  • Advise clients on insurance coverage, terms, and condtions
  • Maintaining accurrate records of client information
  • Investigateing and resolving insurance claims
  • Provide customer servise by responding to clients inquirys
  • Educate clients on insurance optionss and coverages
  • Analyze and evaluate insurance policys to determine their appropriatenesss for clients
  • Moniter and update clients on changes in insurance regulations and legislation
  • Educate clients on insurance options and coverages
  • Prepare reports and presentaions related to insurance

Correct Grammar and Address Gap Years in Your Resume

Don't leave unexplained gaps in your work history..

  • When explaining gaps in your employment section, start by being honest.
  • Elaborate on the gap and show that you never stopped learning.
  • Explain and elaborate any gap in your work history by highlighting new skills.

insurance professional Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an insurance professional position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

To the Hiring Team at MetLife

I am writing to express my interest in the Lead Insurance Professional role at MetLife. As an Insurance Professional with 12 years of experience, I am confident that I possess the necessary skills and qualifications to excel in this position.

My diverse life experiences have taught me the importance of adaptability, creativity, and resilience. Whether it was on the job, or simply on my day to day, I have learned to navigate challenges and find innovative solutions. I am confident that I possess the skills and expertise necessary to excel in the position at MetLife and I am excited about the opportunity to grow with a team that values these qualities and contribute to your organization's growth and success.

Thank you for considering my application for the Lead Insurance Professional role. I am very passionate about this field and possess a deep understanding of the industry so, I am thrilled about the opportunity to contribute to your organization's success.

Showcase your most significant accomplishments and qualifications with this cover letter. Personalize this cover letter in just few minutes with our user-friendly tool!

Related Resumes & Cover Letters

Awesome

Contemporary

Creative

Professional

Modern

Looking to explore other career options within the Insurance field?

Check out our other resume of resume examples.

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FIND EVERYTHING YOU NEED HERE.

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ResumeGiants

Insurance Agent Resume: Free Template & Top Tips

As an Insurance Agent, you’re likely highly capable of identifying sales opportunities for insurance plans. But does your own resume sell what you can bring to the table? Our professional resume advice can help you establish a productive working relationship with your most important client – your career!

professional insurance resume examples

Insurance Agent Resume Example MSWord® Download our free Insurance Agent Resume template in Word and establish a risk management strategy for your career!

Harrison Howe

When it comes to starting or advancing your career as an insurance agent, one of your biggest assets will be a strong resume for insurance agent that has all the details a hiring manager is looking for in the right candidate.

It’s highly unlikely that Jake from State Farm got his job only because he was wearing nice khakis!

When you have a strong insurance agent resume , you could well be the beneficiary of the dream job you’ve been looking for. In fact, a licensed insurance agent resume that lacks the information most hiring managers look for could be a liability!

Well, before you start to create your resume, be sure to ask yourself:

  • Which format is best for my insurance agent resume?
  • How should I best provide details about my licensed insurance agent job description for resume?
  • What insurance agent resume skills are the most desirable to include in my document?

With our insurance agent resume example, you’re well on your way to producing a resume that will pay dividends! We can also provide an insurance agent resume template, or other sample resume templates and resume examples , to help get you started on the type of insurance agent resume that will land you a premium job in the field.

Look Over a Premium Insurance Agent Resume Sample

Not sure where to begin to write an insurance agent resume that covers all bases? Use this resume example for insurance agent as a primary reference to create your own document.

Experienced Insurance Agent Resume Sample

[ William Easton ]

[ Licensed Insurance Agent ]

[4000 E. 54 th Street, NY 10001 | 212-555-0826 | [email protected]]

Driven, upbeat insurance professional with 6+ years of experience and a proven track record of turning prospects into clients. Outstanding interpersonal, presentation, and leadership skills. Long history of building trust with clients and maintaining high retention rates. Consistently exceeds agency goals. Well versed in life, auto, and home insurance products.

Insurance Agent

02/2018 to Current

MetWide Insurance Company, New York, NY

• Met with prospective clients to review existing insurance coverage and discuss coverage needs and expectations.

• Contacted prospected clients through cold calling, networking, and referrals; exceeded company goals for contacting prospective clients on a daily basis.

• Oversaw training of new agents on insurance sales practices, company policies, and product knowledge.

• Exceeded company goals in new client signings and existing policy updates.

• Monitored insurance claims to ensure client satisfaction.

• Attended regular workshops, classes, and webinars for career development purposes.

Licensed Life Insurance Agent

08/2016 to 01/2018

All Life Insurance Company, New York, NY

• Created marketing strategies targeting potential clients.

• Promoted term and whole life insurance products to new and existing clients.

• Pursued sales leads through referrals, cold calls, and review of lead databases.

• Wrote new life insurance policies and updated existing policies to meet client needs.

• Provided policy guidance and management for asset protection purposes.

• Maintained client records.

• Presented life insurance products to no fewer than six potential clients on a daily basis; this exceeded company goals.

• Attended continuing education classes to maintain licensure.

Bachelor of Science in Business Administration, 2015

Rutgers University, New Brunswick, NJ

MBA in Sales and Marketing, 2017

New York University, New York, New York

  • Microsoft Office
  • OneLink and NowCerts
  • Organizational skills
  • Communication skills
  • Multitasking
  • Team player
  • Fluent in Spanish

Certifications and Licensures

  • Certified Insurance Counselor (CIC)
  • Life and Health Insurance License
  • Property & Casualty Insurance License
  • Certified Professional, Life and Health Insurance Program (CPLHI)

Memberships

  • Member, National Association of Insurance & Financial Advisors (NAIFA)
  • Member, MDRT, 2019, 2020, 2021

Covering the Best Insurance Agent Resume Format

No matter which field you’re seeking to enter, the basic policy of hiring managers is to give each resume only several seconds of attention. An appraisal of your resume might only last about seven seconds.

A detailed, well-written insurance agent resume might not get the attention it deserves if it’s not formatted correctly. Put a hiring manager on your side with a resume that’s in the right format .

Basically, you’ll start off with a professional summary (or career objective for an entry level insurance agent resume), followed by a reverse-chronological work history, education section, then a list of skills.

You should also list areas of expertise within the insurance industry , and any licenses and/or professional certifications.

Check out our free professional resume templates and modern resume templates for insurance that you’re producing the type of document that will attract the eye of a hiring manager. While you might not specifically see an insurance agent resume template, these templates are suitable for all professional and aspiring insurance agents. 

Make a Claim with Your Insurance Agent Resume Summary or Objective

Recruiters and hiring managers nationwide will appreciate a summary or objective on your insurance agent resume to get a quick idea whether you possess the skills and background they are seeking in a job candidate.

Seasoned, dedicated insurance sales agent with more than five years’ experience in auto, life, and home insurance policies. Established reputation for providing top customer service, claims resolution, and team motivation. Over 80% conversion rate of cold calls to sales. Consistent sales of $300,000+ annually. Upsell rate 10% over department average.

You’re in good hands with an insurance agent summary like this!

Experienced insurance agent with a long track record of new sales and upsells in various types of insurance coverage. Customer-oriented, goals-driven, organized individual providing leadership and motivation for junior sales agents. Salesman of the Year 2011. Focused on policy upgrades and claims management.

No concrete details except for that Salesman of the Year recognition, which is vastly outdated. Not much of a chance that you get to a better state with a professional summary like this.

Rather than a professional summary , you would write a career objective if putting together a resume for insurance agent with no experience.

Entry-Level Insurance Agent Resume Objective

Having no experience is no issue on a resume for insurance agent.

Simply highlight relevant accomplishments and skills in a career objective.

Something like this:

Ambitious, hardworking individual with retail sales experience seeking to fill a challenging role in insurance sales. Knowledgeable in strong presentation and sales techniques. Accomplished in exceeding sales goals. Ability to work well under pressure and provide motivation in team settings. Above-average organizational, communication, and leadership skills.

Plenty of relevant abilities and skills here that can lead to mutual interest between you and the insurance company you hope to work for.

Strong Experience Section on Your Insurance Agent Resume

Just like an insurance agent will thoroughly review a potential client to ensure that they are getting the coverage they need, a hiring manager will thoroughly go over your experience to ensure that you have the qualities and qualifications for the job you’re applying for.

To that end, if you have relevant or related experience you’ll need the right responsibilities and duties to list in the work history section. Have you worked as an insurance agent before? Did you work as a junior insurance agent? Or did you perform administrative work for an insurance company? You’ll want to provide as many details as you can.

A good idea is to review an insurance agent job description for resume to get an idea of exactly what the employer is looking for in a job candidate.

Then, you can be sure to put in details that you know a specific employer wants to see. For example, if the job description posting mentions upselling, and you have an upsell rate that’s higher than average, you’ll definitely want to put that in your insurance agent resume. 

Other details such as exact sales you brought into a company, conversion rates, and cold calling-to-sales statistics are helpful.

Writing an entry level insurance agent resume and don’t have the type of experience or statistics that can catch the eye of an employer?

That’s ok. You can do this!

Highlight any work experience you might have had in sales, communications, or management. Maybe you were good at solving problems for customers, or building effective teams for company projects, or trained new hires where you last worked.

All of these are useful for an insurance agent resume and could help you stand out to other inexperienced candidates.

Review our resume examples to get a clear idea of what your experience section might look like. Remember, we’re here to help your professional life go right!

A Good Education Section is the Right Policy for an Insurance Agent Resume

A strong education section on a resume for insurance agent shows dedication, hard work, and commitment. If you earned a degree, by all means list it along with the name of the school and the year you earned the degree.

Do you hold an undergraduate and graduate degree? Of course list both; start with the most recent degree.

If you’re not experienced in the industry, you could list relevant coursework that you took in this section. Add your GPA, too, as long as it’s at least 3.0.

Add in any clubs or associations you were part of during your college years. This will show teamwork, leadership, and diversity.

Insurance Agent Resume List of Skills

Meeting and speaking with potential clients of course requires strong communication , listening, and presentation skills, so those should be listed on your insurance agent resume.

What other hard and soft skills would hiring managers and recruiters like to see?

Soft Skills

  • Collaboration
  • Time management
  • Attention to detail
  • Problem solving
  • Interpersonal skills

Hard Skills

  • CRM and other insurance-related software
  • Cold calling
  • Product knowledge (life, auto, home, and property insurance)

It’s not necessary to list every skill you might have; review the job posting for the insurance agent position you are applying for and identify those particular skills the employer is seeking.

Filling in your insurance agent skills for resume is just one of the many things you can do with our free resume templates —check them out!

Your Insurance Agent Resume Will Rate with Extra Sections

You might add a “Certifications and Licensure” section to your insurance agent resume to list in which areas you are licensed. Hold a real estate license as well? Are you a certified notary public? List any additional credentials you might hold!

Boast of any sales records, employee recognitions, awards, or other notable details in an “Accomplishments” or “Additional Information” section.

Since insurance agents typically meet with clients on a daily basis, showing that you are a “people” person can be essential. Any volunteer position you’ve held or extracurricular activity you’ve been a part of, such as coaching a Little League team, would show that you are outgoing and reliable.

While some details for any additional sections might seem inconsequential, hiring managers and recruiters could get a clearer picture of who you are when you add in this information. Without it, no insurance agent resume is complete.

Key Takeaway

Armed with a premium insurance agent resume that includes all of the sections needed to impress potential employers, you’re ready to take the next step and start applying to all of the companies in your area seeking a life insurance, health insurance, auto insurance, or even entry level insurance agent.

You’re in good hands with our resume examples and templates , the latter of which you can conveniently download in Google Docs or Microsoft Word . Our templates make it easy to add in pre-written text so you’ll have a polished, ready-to-go resume in no time.

Simply follow the checklist below to ensure that you have all the information you’ll need for a top-notch resume for insurance agent:

  • Lead off with a powerful professional summary or career objective.
  • Provide details about your past and current work experiences, listing responsibilities, duties, and accomplishments in bullet points. Start with most recent position first.
  • Name what degree or degrees you’ve earned, staring with the most recent. Remember to add the name of the school and the date you earned the degree.
  • List both hard and soft skills. Specifically name any systems or applications you are knowledgeable about or are familiar with. 
  • Identify your achievements, certifications/licenses, hobbies/interests, civic involvement, awards, and extracurricular activities in additional sections if needed.

Once you’re sure that your insurance agent resume has the coverage it should have in all areas, you’re ready to make the claim that YOU are the person for the job! With a solid resume built with our free online resume builder that’s there for you like a good neighbor, it’s likely that any employer will agree with that claim.

professional insurance resume examples

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5 Claims Adjuster Resume Samples [Edit Free Word & Docs]

Stephen Greet

Claims Adjuster Resume

  • Entry Level Claims Adjuster
  • Auto Claims Adjuster
  • Insurance Claims Adjuster
  • Property Claims Adjuster
  • Write Your Claims Adjuster Resume

When someone files for an insurance claim, it’s not uncommon for them to be experiencing a stressful moment. That’s why helpful pros like you are needed to inspect properties, provide swift reviews, and ensure great client service.

Is your resume providing the evidence needed to land your ideal job?

In the detail-oriented insurance industry, displaying a lock-tight set of professional skills on your resume is vital to stand out. We’re here to help with our claims adjuster resume examples that worked for many insurance professionals in 2024.

Microsoft Word

Google Docs

Claims adjuster resume example with 5 years of experience

Why this resume works

  • Including a section for skills in your claims adjuster resume is a terrific idea. However, you must show how you applied such competencies to support customer service, save time, and streamline communication.

Entry Level Claims Adjuster Resume

Entry level claims adjuster resume example with data entry experience

  • But hold on. Do you have some personal or coursework projects relevant to the job you’re applying for? Great. Leverage the achievements from such projects and paint a picture of a hard and smart worker.

Auto Claims Adjuster Resume

Auto claims adjuster resume example with 6 years of experience

  • Well, for Teddy, it’s reducing cost per claim and in the end, saving employers thousands of dollars in payout. Whatever consistent achievement it is for you, mention it boldly in your auto claims adjuster resume and let recruiters know the kind of impact you can make at the workplace.

Insurance Claims Adjuster Resume

Insurance claims adjuster resume example with 6 years of experience

  • Avoid that mistake by choosing a professional resume template for your insurance claims adjuster resume. Create a balance between the text and white spaces and separate each section. Your application will be unstoppable!

Property Claims Adjuster Resume

Property claims adjuster resume example with 6 years of experience

  • Therefore, a property claims adjuster resume with a solid inclusion of software and tools, and the competent use of such to keep all stakeholders satisfied is a big plus for you. Spare not any skill that you think will put you ahead of other applicants.

Related resume examples

  • Contract specialist
  • Underwriter
  • Loan officer
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Tailor Your Claims Adjuster Resume to the Job Description

Job seeker stands with hands in air, questioning how to fill out job materials

While applying to different companies, it’s essential to consider what types of insurance they offer and their specific claims processes so you can tailor your resume to specific needs.

Reviewing the job description will help you stand out in that aspect. Whether you’ll be managing medical or business claims, you can ensure you list a custom set of skills that stands out.

Need some ideas?

15 best claims adjuster skills

  • Damage Assessments
  • Loss Valuations
  • Customer Service
  • Police Reports
  • Medical Reports
  • Liability Assessments
  • Claims Xpress
  • Negotiation
  • Underwriting

professional insurance resume examples

Your claims adjuster work experience bullet points

As a claims adjuster, your ability to provide accurate assessments and thorough customer service is crucial.

A great way to make your abilities stand out on your resume is by including the right metrics and examples, such as how you boosted data accuracy or client retention.

Here are some excellent metrics to include on your claims adjuster resume.

  • Fraud detection rates: An insurance company’s success depends on an accurate claims assessment, so showcasing your ability to detect fraud will stand out.  
  • Reporting efficiency: The faster you can process and review reports, the more satisfied clients will be with your services. 
  • Cost reductions: Whenever you can reduce costs in reporting, assessments, or settlements while still getting great results, it’ll showcase a lot of skill to insurance companies. 
  • Compliance rates: The insurance industry is highly regulated, so boosting compliance with policies is crucial. 

See what we mean?

  • Maintained a customer satisfaction rate of 98% by providing exceptional service and timely updates to policyholders.
  • Cut average claims processing time by 36 hours through the implementation of streamlined workflows and efficient use of technology, including Zoom meetings for virtual inspections.
  • Proficiently used Xactimate to create accurate property damage estimates, resulting in an average reduction of 13% in claims settlements.
  • Implemented Matterport 3D technology to assess property damages, resulting in a 33% improvement in accuracy and a 48-hour reduction in claims processing time.

9 active verbs to start your claims adjuster work experience bullet points

3 tips for writing a claims adjuster resume if you lack experience.

  • Many jobs in other industries can translate to being a great claims adjuster. For example, you could explain how you improved problem resolution rates as a customer service rep or boosted accuracy as a data entry clerk. 
  • Non-traditional work, like volunteering or projects, can help you stand out as an entry-level claims adjuster. For example, volunteering for your local Habitat for Humanity performing home repairs could showcase transferable abilities to provide damage assessments on the job. 
  • A resume objective will help you emphasize your career goals and a couple of top job skills that can make you stand out immediately. For instance, you could write a few sentences on how you’re eager to apply your three years of data management experience to ensure accurate claims filing. 

3 Tips to Write an Expert Level Claims Adjuster Resume When You Have Experience

  • As you’ve grown in your career, your abilities in Xactimate and reviewing medical or police reports have likely improved quite a bit. Therefore, listing your most recent experiences first will ensure your most relevant abilities stand out. 
  • When you have a lot of experience, some of your previous jobs can be eliminated from your resume, such as when you worked as a data entry clerk or claims assistant. Aim to list three or four jobs that are the most recent and use a relevant skill set, such as loss valuations and negotiation. 
  • Insurance jobs are always results-oriented. Including numbers for every example you list will ensure your impact stands out, such as how you improved filing times or increased reporting accuracy. 

A one-page resume is the optimal length. It should provide a concise overview of skills and experiences that are highly relevant to each claims adjuster job. For example, a business insurance company may appreciate you emphasizing your abilities in liability assessments and loss valuations. Anything you need to expand on can be left for when you write a cover letter .

As a claims adjuster, you’ll be expected to take action and get the most accurate results during coverage assessments. Action words like “processed” and “reviewed” help emphasize the impact you had. For example, saying you “processed 156 medical claims with 99% accuracy” sounds more impactful than saying you “know how to perform medical claim processing.” 

A resume summary works well when you have ten or more years of experience in the insurance industry. For example, you could explain how you’ve performed over 200 accident claim assessments and thoroughly reviewed police reports to ensure 97% accuracy in identifying fraudulent claims during your 11-year career. 

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  • Insurance resume examples

Insurance

Insurance Resume examples

11 Insurance resume examples found

All examples are written by certified resume experts, and free for personal use. Copy any of the Insurance resume examples to your own resume, or use one of our free downloadable Word templates. We recommend using these Insurance resume examples as inspiration only, while creating your own resume.

Learn more about: how to write a perfect resume

Insurance agent

Promoted Allstate Insurance products and services in all endeavors by utilizing up-selling and innovative sales strategies. Advised clients on various asset protection insurance coverage options and utilizes an expert consultative selling approach with clients; known as a trusted advisor. Collaborates with external partners and the local community for referrals. Serves as a liaison between the agency and community to promote insurance products and services. Provides training to new hires on all products, services, sales, and computer systems.

  • Awarded outstanding sales award by Allstate Life insurance and earned Sales Championship Commitment to Excellence.
  • Optimized profitability by continually training, motivating, and mentoring sales associates during business strategies and decision-making processes.
  • Facilitated an inclusive environment that encourages professional growth; Ensured all sales representatives complete sales and service education training; Increased participation rate by 30%.
  • Recognized by managers as a self-motivated professional who consistently delivers outstanding results through problem-solving, communications, and interpersonal strengths.

Claims adjuster

Examined coverage and liability of various claimants and evaluated all evidence with the goal of creating positive conclusions.

  • Investigated first-party property and injury claims and provided written estimates using Xactimate.
  • Ensured prompt and accurate delivery of claims documents according to policy period and organization’s budget guidelines.
  • Prepared damages appraisal by interviewing parties and witnesses and conducted claims evaluation supported with relevant photos and diagrams.
  • Maintained claims resolution documents accuracy standards up to the mark, and consistently met high quality, completeness, and auditing metrics.
  • Conducted in-person interviews with claimants leveraging problem-solving and strategic thinking approaches to expedite claim resolution.

Supervised administrative team in generating payrolls, conducted accounts settlements, and directed overall operations in the organization.

  • Tracked all account receivable and payables that were pending and increased receivable turnover.
  • Developed financial statements based on financial data and managed database to evaluate performance.
  • Prepared compliance documents at the end of each project for auditors and internal record.
  • Directed the organization through multiple complex audits.
  • Evaluated every contract assigned for conformity and delivered all documents within required timeframe.
  • Implemented strategic cost-cutting procedures, which resulted in significant cost savings for the organization and reduced cost to 20%.
  • Liaised effectively between various stakeholders including management, clients, and attorneys.

Claims manager

Managed complex claims litigation, service standards, reporting procedures, statutory compliance, and efficient operation for 6 upper midwestern regions while serving as an expert on all issues related to severe commercial general liability claims and automobile claims including commercial equipment and toys(boat, motorcycle, RV). Built high-performing teams through hiring mentoring, and coaching while overseeing claims teams ranging from 8-10 employees. Provided strategic direction and leadership to the Nationwide Blue Ribbon glass program.

  • Investigated, evaluated, and negotiated severe and complex claims and litigation to a successful resolution ensuring compliance with company quality standards, state, and federal regulations.
  • Negotiated labor rates with vendors by utilizing data collected through analyzing market conditions during the claim processes while advocating for clients throughout the claims process to help clients reduce the cost of claims and provide clients with the necessary information to determine the best claims management approach for their organization.
  • Maintained staff retention, efficiency, and morale even during the time of downsizing through engaging employees, generating a team environment, sharing business goals with staff, and creating action plans for managers.
  • Facilitated Digital Claim processing; boosted performance and improved efficacy and productivity.
  • Cultivated positive relationships with vendors to utilize their training resources to develop talent.
  • Received Bravo Associate Recognition for people engagement; created an engaging and challenging work environment for the team resulting in high engagement results.
  • Sustained employee engagement rate at top 5% across the nationwide teams for 3 consecutive years.
  • Increased alternative parts utilization from 30% to 45%.

Engaging role utilizing transferrable skills from previous client-facing roles in the retail industry.

  • Leveraged sales and customer service expertise to exceed consistently sales targets.
  • Generated new leads through cold calls and effective communications skills.
  • Successfully optimized customer satisfaction and increased customer loyalty by 18%.
  • Worked to resolve client complaints to ensure overall satisfaction.

Managed automobile insurance including motorcycle, RV, ATV, boat, and Mobile Home claims as part of special lines team across the state. Examined damages, evaluated practicality of repair versus replacement, prepare estimates; enter claim payments and new claims on a computer system.

  • Reviewed insurance policies to determine coverage; investigated, evaluated, and settled claims while applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute towards a reduced loss ratio.
  • Transmitted claims for payment or further investigation.
  • Organized and worked with detailed office/warehouse records using specialized software to enter, access, search, and retrieve data.

Assessed potential risks using statistics, financial theories, and mathematics. Estimated probabilities of the success of certain business decisions, projecting costs of potential natural disasters, deaths, or sicknesses of company employees, and designing insurance policies/ business strategies to reduce a company’s financial risks. Identified and analyzed key drivers of loss and reserves.

  • Prepared Actuarial models for compliance with emerging standards, including the FASB’s Targeted Improvements for Long-Duration Contracts (LDTI).
  • Developed and maintained all AXIS valuation models while overseeing the analysis and development of future model improvements/analytic capabilities.
  • Managed robust control framework and performs model testing and documentation.
  • Participated in external and internal audits.
  • Mentored and guided team members in the use and development of models and tools.
  • Assisted in quarterly and annual STAT/GAAP/TAX reserve reporting and analytics.
  • Provided data for profitability studies, pricing, and reserving.
  • Created business solutions that incorporated statistical models and computational data analysis by utilizing Generalized Linear Modeling, Principal Components Analysis, Clustering and Classification models, Multivariate regression, and Decisions Trees.

Multifaceted role requiring critical thinking and relations management skills to successfully manage multiple clients’ insurance policies.

  • Meticulously built and managed a client base, whilst providing them with information on financial products and services not limited to life & health insurance, retirement plans etc.
  • Kept abreast of new financial services and products to provide guidance to clients to ensure their policies are tailored to their specific situations.
  • Facilitated risk assessment and aided the underwriter in evaluating all factors to minimize loss.
  • Ensured the prompt and accurate processing of clients’ application by routinely following up with underwriters.

Investigated different landowner’s losses, obtained corresponding police reports to prepare claim reimbursements, and discussed damage settlements with customers.

  • Handled a variety of losses and risks using a service-oriented approach. Followed the standards set forth by the industry for best practices, resulting in good cost management, fair claim decisions, and customer satisfaction.
  • Conducted research for loss valuation and worked closely with agents and vendors to prepare structural damage estimates.
  • Applied detailed policy coverage specifically about limits and denials and referred the customers to their agent to raise possible limits.
  • Evaluated client information related to police reports, video footage, and previous insurance claim to apprehend the damage more closely.

Executed fundamental analysis on 20+ businesses' financial statements, assets valuations and equity performances to estimate the related risks.

  • Extracted, confirmed, and interpreted data from numerous sources to develop spreadsheets and used complex statistical formulas to complete data analysis tasks.
  • Applied data mining techniques in MS Excel to conclude business prospects.
  • Automated actuarial processes using Alteryx and Visual Basic for applications.
  • Performed profitability & segmentation analyses of various business units and categorized areas that required remediation.
  • Established actuarial models and operated them for various projections. Participated in model development where needed and produced model reports.
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How To Write A Resume In 7 Steps (With Examples)

  • How To Write A Resume
  • Resume Skills Section
  • Resume Objective Section
  • Career Objective Section
  • Resume Reference Section
  • Resume Summary Section
  • Resume Summary Example
  • Resume Interests Section
  • Address On Resume
  • Relevant Work Experience
  • Anticipated Graduation Date On Resume
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  • How To List Publications On Resume
  • Accomplishments On Resumes
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  • Study Abroad On Resume

Resumes are still the most important document in your job search . Generating a professional and interesting resume isn’t easy, but there is a standard set of guidelines that you can follow. As hiring managers usually only spend a short time looking over each resume, you want to make sure that yours has a reason for them to keep reading.

If you’re looking to write a resume, rewrite a resume you already have, or are just curious about resume format, then you’ve come to the right place. This article will go through the steps to writing an excellent resume, as well as offering examples for what sections of the resume should look like.

Key Takeaways:

A resume is a short document that details your professional history in a way that tailors your experience and skill set for the particular job you’re applying for.

Resumes follow a few standard formatting practices, which hiring managers and recruiters expect to see.

Highlighting your work experience, skills, and educational background with relevant keywords can help you get past applicant tracking systems and into more interviews.

How To Write A Resume

How to write a resume

Writing a resume involves using the proper formatting, writing an introduction, and adding your work experience and education. Stuffing your entire professional life into a single page resume can feel overwhelming, but remember that you’re distilling the relevant parts of your professional experience in order to catch the eye of the recruiter .

Formatting your resume. To start, use a word processor such as Microsoft Word or Google docs. Standard resume formatting calls for:

1 inch margins

10-12 point font

A professional, commonly-used font

Additionally, there are three resume formats that are commonly used. Most people should stick with a chronological resume format , but the combination resume format and functional resume format can be effective for more advanced workers or those who have significant gaps in their resume.

Write a resume header . It doesn’t matter if you have the best resume in the world if the hiring manager can’t contact you. Every single resume should include the following contact information:

Your full name. First and last.

Your phone number. Use a personal phone number, and make sure your voicemail is set up properly.

Your email address. Nothing inappropriate — [email protected] is a safe choice.

Location. City, State, Zip Code is fine, but you can include your full mailing address if you think it’s appropriate.

Your social media (optional). LinkedIn is the obvious one you’d want to include, but make sure your profile looks good. If you have an online portfolio , either on a personal blog/website or on a site like Journo Portfolio , feel free to include that here as well.

Your job title. Also optional, but can be useful for applicant tracking systems.

Resume introduction. You have four options for your resume introduction: a resume objective, summary statement, resume profile, or qualifications summary. For most job-seekers, a resume summary statement is the best choice. Regardless of which resume introduction you choose, avoid first-person pronouns (I/me/my).

Resume objective. A resume objective is the goal of your resume. Since the objective of every resume is to land a job, this is not the most original or impressive opener you can have.

On the other hand, it’s a good choice for an entry-level applicant or someone who is changing career paths . This should be a 1-3 sentence summary of why you’re motivated to get the position you’re applying for.

Who should use a resume objective: Entry-level applicants, career-changers, and recent college graduates.

Resume summary. This is the best opener for most job-seekers. As the name suggests, a resume summary highlights the most salient aspects of your resume.

It should include your current position, how many years of experience you have, some of your biggest achievements, and possibly your career goals. This should be a 1-3 sentence spiel and should include some quantifiable experiences.

Who should use a resume summary: Most job seekers; anyone with quantifiable accomplishments to emphasize and a broad range of skills.

Qualifications summary. A bullet point list (4-6 points is the sweet spot) of your qualifications for the position. It’s best used by applicants going for jobs that require a fixed skill set. It’s not a great choice for entry-level applicants who lack quantifiable achievements.

You’ll notice that a qualifications summary takes up more space than a resume objective or summary, but it can actually save the hiring manager time if you provide a bunch of valuable information right off the top.

Who should use a qualifications summary: Those applying to a job with requirements for certain skills and job-seekers who have a lot of experience in their industry and/or field.

Resume profile. A resume profile is similar to a resume summary, but goes into more detail about your accomplishments at your current or former job, while also telling the reader about your career goals. Think of a resume profile as a section that pulls all the best parts of your work experience section into one place.

Who should use a resume profile: Anyone with significant accomplishments under their belt, expertise in a niche field, or applying to a job in the same industry that they have lots of experience in.

Resume headline. Resume headlines aren’t necessary, but you can include one alongside any of the four types of resume introduction listed above. A resume headline comes between your contact information and the resume introduction of your choice.

Headlines can be used by entry-level applicants and experienced job-seekers alike. The important point is that your headline should be short and to the point. Additionally, you should use title case when writing your resume headline (capitalize words as you would for a book title).

Who should use a resume headline: Any job-seeker who wants to showcase their experience or unique value right off the bat.

Work experience. Your work experience section is the place to let hiring managers know that you have relevant experience that would allow you to handle the job you’re applying for.

If you’re using the chronological resume format, your work experience section would come after your resume summary/objective. In a funcitonal reumse, it would follow your skills section. Either way, work experience should be listed in reverse-chronological order (most recent experience at the top).

When listing your work experience, you should include all of the following information:

Job title. Start by stating the position you held at the company. These are easy cue for the hiring manager to look at and determine whether your past positions would help you succeed at their company.

Company Info. Include the name of the employer, the location where you worked, and perhaps a brief description of the company, if it isn’t a well-known name.

Dates Employed: Use the mm/yyyy format if you want to be sure that most applicant tracking systems (ATS) will pick it up. Whatever format you use for dates, be consistent, or your resume will look sloppy.

Job Description. Don’t just list your job’s responsibilities; hiring managers and recruiters already have an idea of your duties based on the job title. Instead, list your most important and impressive responsibilities/achievements at the job with bullet points. Determine which of these are most relevant for your new role based on the job description.

Ideally, each bullet should be no longer than a single line. However, two lines is acceptable, if used sparingly.

Always start with a strong action verb, followed by a quantifiable achievement and a specific duty. For example: “Developed ad campaigns for clients, increasing sales by an average of 27%.” Each job title should include 3-5 bullet points.

The order that you include this information can be changed around, as long as you are consistent throughout your resume. However, the bullet points detailing your job’s achievements should always be the last item for each entry.

It’s important that you tailor your resume’s work experience section to the job you’re applying for. We recommend reading the job description carefully and highlighting the action verbs in one color and the skills, adjectives, and job-specific nouns in a different color.

Educational background. In almost all cases, your education section should come after your professional history. If you’re a recent college graduate with limited work experience, you may choose to put your educational achievements first.

Like the section on your professional history, educational experiences should come in reverse-chronological order, with your highest level of education at the top. If you have a college degree, you don’t need to add any information about your high school experience. If you didn’t finish college, it’s okay to give a list of what credits you did complete.

Each educational experience can be listed in the following format:

Degree/Program Name College/University Name Dates attended

You don’t need to add anything else, especially if your resume is already impressive enough. But if you’re struggling to fill up the page, or you feel that aspects of your educational experience will help make you a standout, you may consider also including:

Minor. If you think it rounds out your not-exactly-relevant-to-the-job major nicely.

GPA. Only if it was 3.5 or higher. Otherwise, it’s not going to do you any favors to include this.

Honors. Dean’s List, Cum Laude, etc.

Achievements. If you wrote a killer thesis/dissertation that showcases intimate knowledge relevant to the job to which you’re applying, you can include its title and a very brief description.

Extracurricular activities. Only include if they’re relevant. For example, if you’re applying for a management position and you were president of your student government.

Certifications/Licenses. If the job you’re applying for requires/likes to see certain certifications or licenses that you have, you may include them in this section as well.

Skills section. Your impressive skills should be scattered logistically throughout your professional history section, but you should also include a section solely dedicated to highlighting your skill set . Skills can be broken down into two categories:

Hard skills are skills you learn through training and indicate expertise with a technical ability or job-specific responsibility.

Soft skills are your personality traits, interpersonal abilities, and intangible qualities that make you more effective at your job.

Your resume should have a healthy mix of hard and soft skills, as both are essential to job performance. However, since soft skills are harder to prove in the context of a resume, we recommend leaning more toward hard skills. Additionally, whenever you list a soft skill, make sure that it has a correlating item in your work experience section.

For example, if you say you are skilled in collaboration, you should mention a time when a team project was a major success somewhere in your work experience section.

Optional sections. If you still have space left or there’s more you want to show off that doesn’t quite fit in any of the above sections, you may consider adding an additional section covering one or more of the below categories:

Language . Being bilingual is always impressive, and can be included on a resume for any company. Highlight this more if your position involves liaising with international distributors and/or clients. Don’t lie about your proficiency level.

It may be best to not mention it if you’re not particularly proficient speaker . Such as if you took courses in school, or haven’t really managed to gain fluency. It can end up looking like an attempt to inflate your credentials, which you want to avoid.

Volunteer experience . Always a good thing to include. It shows you’re a team player who behaves in a way that promotes the greater good, without thought of personal gain. Especially good for entry-level candidates and those applying for jobs at a non-profit. If you have gaps in your work history, you can also consider including volunteer experiences in your work history section instead.

Personal projects. A personal blog, published works, or a portfolio of your past projects are all good things to include. They show you take initiative, enjoy and take pride in your work, and that you can handle the responsibilities of the job, if relevant.

Certifications/licenses. If you didn’t include these in your education section, this is another good place to list relevant certifications or licenses that you have.

Interests . This is largely just a space filler if your resume is light in other areas. However, if your hobbies are directly related to the job that you’re applying for, it’s not a bad idea to include them. And it might draw a recruiter’s attention if you end up sharing some of the same interests as they do.

If you have several seemingly random items that are valuable, but don’t warrant creating a whole separate section for, you can also make a section called “Additional Experience.” Here you can include all of the above categories in one place. Just make sure that each item is clear and easy for readers to understand.

Resume samples

Now that we have a good idea of how to write a resume, let’s take a look at some example resumes:

resume example zippia resume builder

Jack Pilgrim Washington , DC 14015 – (555) 444-3333 – [email protected] – www.linkedin.com/jpilgrim Resume Summary Graphic designer with 3+ years of experience creating and implementing promotional materials and social media graphics. Worked with sales and marketing teams to increase inbound calls by 23% YoY through compelling digital media. Adept at planning, managing, and prioritizing multiple deadlines at once, and thrives in fast-paced work environment. Work Experience Creative Designs | Washington, DC Lead Graphic Designer | June 2018-Present Worked with sales and marketing teams to create landing pages, sales proposals, and supporting media elements to drive sales by over $250,000 per quarter Trained, managed, and mentored team of 4 junior designers to fulfill 40+ project orders on a weekly basis Conducted UX research through surveys, usability testing, and data analysis to plan content marketing strategy, driving organic search traffic by 12% Presented proposals, results, and status updates to set of 4-7 clients, ensuring customer satisfaction at or above 95% for 3 years straight Happy Place | Alexandria, VA Junior Graphic Designer | July 2016-May 2018 Translated client needs and branding strategies into design and content strategy, increasing client retention by 22% Reduced project turnaround time by 8% by Utilizing web-based ticket system for completing and archiving finalized pieces Posted digital artwork to network IPTV using web interface to produce high-end info-graphics and other materials Happy Place | Alexandria, VA Marketing Intern | September 2015-July 2016 Assisted marketing team with data collection, analysis, and presentation using Google Analytics Drew up storyboards for new marketing campaigns alongside sales team, increasing brand awareness through social media Wrote 500-1000 word articles to pair with graphical elements on page, leading to a 40% boost in engagement on company website Education Savannah College of Art and Design | Savannah, Georgia May 2016 Bachelor of Fine Arts in Graphic Design Skills Adobe Creative Suite Typography HTML/CSS WordPress Collaboration Organization
Allison Neederly Chicago, Illinois , 60007 | (333) 222-1111 | [email protected] | www.linkedin.com/allison.neederly Resume Summary Dedicated customer service representative with 4+ years experience resolving customers’ needs in-person, online, and over the phone. Top achiever at XYZ Inc. with a 100% customer satisfaction rate for Q1 of 2020. Friendly personable, and knowledgable about company’s products and services. Relevant Skills Customer Service Responded to upwards of 200 customer queries daily with XYZ Inc., reducing the average wait time by 56% and increasing customer satisfaction rates by 13% Ability to resolve conflict and create a positive atmosphere for shopping for both new and existing customers through technical proficiency Expert product knowledge and communication skills, and experience training and mentoring new customer service staff Web Chat and Phone Skilled in 3 web chat platforms for helping online customers resolve their queries quickly and accurately Achieved fastest call resolution rate at XYZ Inc., with an average resolution time of under 5 minutes per customer Performed outbound calls for customer satisfaction surveys, as well as writing web-based surveys for 10,000+ customers Troubleshooting Detailed product knowledge allowed for customer technical issues to be resolved at rate within top 5% of all customer service associates at XYZ Inc. Created manual for step-by-step directions for troubleshooting that was implemented for team of 100+ customer service reps Positive attitude took average tech-related negative response from 1/5 stars to 4/5 stars, increasing trust in brands and services Work Experience XYZ Inc. | Philadelphia, PA Customer Service Associate New Look Global | Burlington, VT Junior Customer Service Representative L.L. Bean | Burlington, VT Sales Associate Education University of Vermont | Burlington, VT May 2012 Bachelor of Arts in Humanities
Priya Laghari New York, NY | (222) 111-0000 | [email protected] | www.priyabizdev.com Resume Profile Strategy Development: Grew John Deere’s international sales by 13% by tapping into undeserved countries in Southeast Asia Management: Oversaw a team of managers representing marketing, sales, and product teams. Streamlined collaborative, cross-functional communications through agile and scrum management system CRM: Developed, customized, and implemented new customer relationship management database for accounts totaling over $10M in value Work Experience Business Development Manager 01/2015-Present Microsoft | Redmond, WA Developed product strategies and roadmap for Google AdWords, increasing inbound traffic by 26% YoY Reduced time training on new software by 50% for new and existing employees by implement e-learning programs Spearheaded digital marketing campaign worth $1M that saw a return of 200% in first year by qualifying leads earlier in the sales funnel Regional Sales Manager 11/2012-01/2015 Big Things Inc. | St. Louis, MO Managed territory encompassing 29 regional locations with an annual revenue of approx. $55M Worked with C-level executives to plan business strategies, resulting in 20% reduction in overhead costs Increased client retention by 12% in first year by implementing a CRM approach based on account profiling and elevating levels of relationship selling Account Manager 02/2009-11/2012 Solutions Corp. | Chicago, IL Implemented and developed CRM strategic plans, increasing retention of long-term clients by 22% Maintained 50+ accounts totaling over $35M in value Generated leads through one-on-one consultation via phone inquiries, online check-ins, and meeting office walk-ins Relevant Skills CRM: Proficient with Salesforce, Zoho, and HubSpot; some experience with Keap. Used various CRM software over a decade to successfully manage customer relations and quick to adapt to new software and tools that aid in quality of customer experience. Salesmanship: Negotiated and closed over several deals worth $1M+ and skilled in upselling and cross-selling. Adept at working closely with marketing and product teams to maximize the efficiency of the sales funnel for both inbound and outbound traffic. Presentation: Represented Microsoft Northwest Region at quarterly board meetings, ensuring all stakeholders were kept abreast of new developments and opportunities. Also deliver monthly presentations to big clients and vendors to maintain positive relationship. Data analytics. Expert at integrating data from various analytics platforms, including Google, Microsoft Power BI, and SAP BusinessObjects Education Colgate University | May 2008 MBA Fordham University | May 2006 Bachelor’s Degree in Business

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Resume examples by job

Google docs resume template

Resume templates

Resume builder

Resume Headers Samples:

header-1

Tip : Never put your contact info in the header of your document; some applicant tracking systems might miss it.

For more on how to write a resume header:

Resume Header

Resume Titles

Resume introduction examples

Entry-Level Resume Objective.

Recent graduate with a bachelor’s in Marketing from the University of Virginia seeking an entry-level role in content marketing. Excellent copywriter with 2+ years experience editing content as a member of the UVa Writing Center.

Career Change Resume Objective.

Eager to apply 7+ years of experience with customer success management to make successful outbound B2B calls, deliver customized business solutions to new and existing customers, and provide expert product knowledge in the role of Account Manager for XYZ Inc.

Example Resume Summary Statement.

Accountant with over 8 years of experience in the medical industry. Adept at advising on management of cash deficits, reconciling departmental accounts, and creating new accounts and codes. Coordinated invoice preparation system for ABC that reduced contractor overhead by 19% YoY.
English teacher with a love of language and 6 years of experience teaching high school students. Developed new curriculum that boosted freshman reading comprehension scores by 12% and created after school book club for AP Lit class, resulting in 100% of participating students achieving a 5 on the AP Lit test.

Example Qualifications Summary.

Executive assistant with 5+ years experience helping maintain efficiency in an office of 25 employees Communicated directly with internal and external stakeholders, helping Senior Vice President manage projects worth $5M+ Proactively managed office schedules, identifying and prioritizing changes to ensure client satisfaction Recognized in a company of 500 for “Outstanding Achiever” in May 2019

Example Resume Profile.

Detail-oriented IT Specialist with 4 years of experience overseeing and improving the infrastructure of IT systems. Adept at building and running troubleshooting systems and testing services. Decreased security risk by 47% through continual optimization, while also improving the speed of client portal by 22%. Excellent communicator both internally and for client-facing discussions. Achieved 98%+ customer satisfaction ratings through weekly and monthly check-ins with accounts valued cumulatively at $500,000.

Entry-Level Resume Headline.

Bilingual College Graduate with 80 WPM Typing Speed and Tutoring Experience

Experienced Resume Headline.

Business Development Specialist with 6+ Years Experience Scaling Start-Up Tech Teams

For more on resume introductions:

Resume objective statement

Resume summary statement

Resume summary statement examples

Qualifications summary

Sample resume work experience sections

sample resume work experience section

Work Experience XYZ Industries | Seattle, WA Marketing Associate | May 2019-Present Delivered weekly presentations to client-base to communicate brand messaging, increasing client retention by 11% Served as liaison between marketing and product teams, resulting in projects finishing 2 weeks early, on average Leveraged Excel skills to create and maintain spreadsheet to track consumer insights, emergent trends, and inform decisions of marketing team through competitive analysis Managed team of 5 contractors to juggle multiple priority projects simultaneously, never missing a deadline Initiated an affiliate referral program that PR team went on to turn into a revenue-generating stream valued at $30,000 annually ABC Corp | Seattle, WA Marketing Intern | September 2018-May 2019 Developed, maintained, and processed 20+ digital consent forms and distributor forms Worked collaboratively with a team of 10 marketing professionals, closely aligning our goals with the PR team Provided data analysis using Google Analytics and performed keyword research to increase blog traffic by 56% over six months Answered up to 50 customer queries by phone and email each week

For more on building the perfect resume work experience section:

Resume work experience section

First resume (no experience)

Examples Of Education Resume Sections

Graduated recently from a 4-year program.

Western Illinois University | Macomb, Illinois May 2020 Bachelor of Arts in Sociology | Minor in Psychology 3.95 GPA magna cum laude Dean’s List all semesters

Two degrees.

Fordham University | Bronx, New York April 2016 Master of Chemical Engineering Stony Brook University | Stony Brook, New York April 2014 Bachelor of Science in Chemistry

Anticipated graduation date (not yet graduated).

DePaul Univeristy | Chicago, Illinois Bachelor of Arts in History – Degree anticipated May 2021 Current GPA: 3.8

Older job seeker (graduated 10+ years ago).

University of Chicago | Chicago, Illinois Bachelor of Business Administration

High school graduate (no college degree).

Johnston High School 2016-2020 Head of Computer Club

More on crafting the perfect resume education section:

Education resume section

GPA on resume

Dean’s list

Magna cum laude

Examples Of Skills For Resume

Examples of hard skills include:

Examples of soft skills include:

Here’s more information on how to incorporate skills into your resume:

Resume skills section

Hard skills

Soft skills

Top skills for professionals

Skills-based resume

Resume writing FAQ

What is a resume?

A resume is a one to two-page document that focuses on professional experience, past achievements, education and certifications, and specific skills tailored to the job you’re applying for.

Almost every job application requires a resume, and hiring managers use them as a first impression in determining which applicants get a shot at an interview.

Whether you’re fresh out of college or have 30 years of professional experience, this guide should help craft a resume that stands out from the crowd and get you one step closer to landing your dream job.

What is the format for writing a good resume?

Most people will want to use a chronological or reverse-chronological resume format. This format is compatible with most applicant tracking systems (ATS) and is easy for employers to read. Additionally it helps highlight your experience, which helps prove your qualifications.

How far back should a resume go?

A resume should go back no further than 10 to 15 years. However, it is important that all your information is relevant. Therefore, do not include job experience that is irrelevant to your application, even if it’s fewer than 10 years old. Save that information for later discussions.

Should you personalize your resume for each job?

Yes, you should personalize your resume for each job you apply to. Many recruiters use ATS now, which will search for keywords in a resume and reject those that don’t have them. That means that the skills you choose to highlight as well as your opening, such as your resume summary, should be altered to suit each job you apply to.

You don’t need to rewrite the entire resume for each job, but it does show attention to detail and initiative to make sure that your resume is customized. It also makes it more likely that you’ll get past the first step of the process.

State of New York Department of Labor – Resumes, Cover Letters and Job Applications

Harvard University – Create a Resume/CV or Cover Letter

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Matthew Zane is the lead editor of Zippia's How To Get A Job Guides. He is a teacher, writer, and world-traveler that wants to help people at every stage of the career life cycle. He completed his masters in American Literature from Trinity College Dublin and BA in English from the University of Connecticut.

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8 Graphic Design Resume Examples to Land Your Next Job

Erica Santiago

Published: May 15, 2024

If you're a graphic designer, I have to give you praise because, without your creativity and your keen eye for design, it would be a struggle for marketing to create campaigns that catch their audience's attention.

A woman designs her graphic design resume on her laptop.

And what better way to show my appreciation to graphic designers than to write a post with helpful graphic design resume examples and tips that can help you land your next job?

You've come to the right place if you're a graphic designer looking for your next gig or want to refine your resume. Let's dive in!

Graphic Design Resume Best Practices

Graphic design resume examples, graphic design student resume examples.

→ Download Now: 12 Resume Templates [Free Download]

Before I discuss the graphic design resume examples below, I'll outline some best practices for putting your resume together.

Use a clean layout.

Graphic design is a field that naturally attracts creative people like yourself, so you might be tempted to create a colorful, unique layout that shows off your eye for design.

However, your resume should have a clean layout that is easy to read and won't confuse any applicant tracking systems (ATS) your potential employers use.

professional insurance resume examples

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In her YouTube video, "The Resume That Got Me Hired As A Designer," graphic designer Victoria Gillerlain says a clean layout is the way to go.

"If your resume is hard to read, hard to look at, overly contrasted, or just makes people [wince] when they look at it because it's so overwhelming — that's not good," she explains. "[Recruiters] are probably not going to even bother to look into the content itself, and you want them to look at it!"

Gillerlain uses her own resume as an example of what to do, and she notes the absence of color in her document.

Victorial Gillerlain's resume; graphic design resume examples

Image Source

"The reason behind that is that your resume is a professional document, and although you're in a creative field, using this as a creative document—not everyone who is looking at your resume is going to necessarily be in a creative field," she says. "Lots of times, there are going to be HR managers or recruiters who are looking at your resume and have nothing to do with the creative field."

Gillerlain says those people may look at an overly colorful resume and think, "Why does it have so many colors and graphics?"

"On top of that, if you're going to be in an on-site role at all, a lot of times people will print out your resume … there's a chance that none of that is going to actually print, and they might just print it in black and white — so it might now look as you intended it," she says.

Include links to your portfolio.

Even the most well-put-together resume in the world can't replace a glowing portfolio.

So, make sure your resume includes links to your work. Graphic design is a creative and visual industry, and including links to your portfolio will allow recruiters to see your experience and qualifications in action.

Tailor your resume for every application.

This is golden advice for any industry. You should always tweak and tailor your resume for each job you're applying for. This means incorporating keywords from the job posting and highlighting relevant experiences and skills.

One graphic design job opportunity may require a skill that isn't as relevant in other opportunities in the industry, and you don't want your resume to leave out that key detail.

So, read the job description closely and tailor your resume so that it applies and sets you up for success.

Mention your education.

"If you have a degree, even if it's unrelated, list it," Gillerlain says. "Having a degree shows that you're credible and committed, and a lot of places like to see that you have one nowadays."

Gillerlain suggests listing your degree, your minor ("If you want," she says), where you got it, and when.

To learn more general resume best practices, regardless of industry, check you my colleague Martina Bretous's post about resume tips that will help you get hired.

1. Victoria Gillerlain's Graphic Design Resume

I mentioned this resume earlier, but I want to dig a little deeper. Notice how the resume is simple, easy to follow, and to the point.

It's not very colorful but still includes small, unique design elements (like the large V logo in the corner) that help it stand out without being distracting.

Gilerlain also includes a link to her website portfolio, so recruiters can find her work without having to do any additional digging.

Pro-Tip: It's okay to add unique elements to your resume to show your creativity, but keep those elements simple, like in the example above.

Cool-toned colors for headlines and a simple logo can be just enough to separate you from other applicants without overshading the contents of the document.

2. Anna Chen's Graphic Design Resume

Anna Chen's resume; graphic design resume examples

The above resume features a minimalist design that keeps the recruiter's focus squarely on the applicant's experience, qualifications, skills, and work history.

Pro Tip: While I like this resume for its simple design, I notice it doesn't include a space for Chen's education history, such as if she has a degree or is actively working toward one.

A simple design is excellent for resumes, but you should still include space for your education credentials.

Also, notice the most recent work experience is not bulleted. Applicants should include bullet points to make their resume more readable.

3. Charles Bloomberg's Graphic Design Resume

Charles Bloomberg's resume; graphic design resume examples

This resume is excellent because it's clean and includes all relevant information. I especially love how the applicant made sure to include his education and relevant certifications.

Pro Tip: Notice the small icons at the top symbolizing his location, email, phone number, and LinkedIn.

This information is a must-have, but icons and symbols can confuse applicant tracking systems and can harm the chances of your resume getting the attention of a recruiter.

So, avoid symbols and icons in your resume whenever possible.

4. Clara Thompson's Entry-Level Graphic Design Resume

Clara Thompson's resume; graphic design resume examples

This resume includes a pop of color that catches the eye without distracting from its contents. Thompson's contact information is listed neatly in the upper right corner of the page, leaving plenty of room for her work experience.

What I Love: The resume is an excellent example for individuals just starting their careers. I love how it highlights relevant projects the applicant completed before freelance work.

5. Samantha Angel's Senior Graphic Designer Resume Example

Samantha Angel's resume; graphic design resume examples

I'm biased because purple is my favorite color, but this is one of my favorite examples. Samantha's resume includes her work experience and a bulleted list of responsibilities. It also features her activities outside work and degree, adding more legitimacy to her application.

Pro Tip: Like Samantha, consider adding activities and certifications you've completed outside of your career to beef up your resume and show you're a well-rounded candidate.

If you're a student trying to break into the graphic design industry, here are some examples to get you going in the right direction.

1. Minimalist

Benjamin Matthews's resume; graphic design resume examples

The sample resume is an excellent example for graphic design students looking for entry-level opportunities. If you're new to the field but have internship or volunteer experience that applies to the role, include them as your work experience.

What I Love: The resume is simple and clean, with nearly all relevant information listed.

2. Black and White

Benjamin Matthews' black and white resume; graphic design resume examples

Like the previous example, this resume lacks color—that's okay! As I mentioned earlier, it's not essential to have color. A pop of color can show you creativity, but there's no guarantee a recruiter or hiring manager will see it or care.

What I Love: I can't emphasize enough the importance of having a clean, easy-to-read resume. This format will pass ATS without issues and neatly display your qualifications.

3. Traditional with a Pop of Color

Vanessa Ford's graphic design resum

If you want a pop of color in your resume, this example is an excellent template to emulate. It showcases the applicant's creative flair while highlighting all the essential information.

However, be mindful of adding odd symbols and icons. Again, they can pose a problem for ATS.

Pro Tip: If using color, use it sparingly and pick a color that isn't too jarring. Like the one in the example, a calming blue is a great choice.

Graphic design, like most creative fields, can be a harsh industry to break into. However, you have the best chance if you have a portfolio, skills, experience, and a clean resume to vouch for you. Good luck!

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