How to Nail the Q&A After Your Presentation
by Caroline Webb
Summary .
When preparing to give a presentation, most professionals focus their energy on the main portion of their talk — their key messages, slides, and takeaways. And far too few people think through how you’ll answer questions at the end of the presentation can be a big mistake. If you’re worried about how to hand the Q&A, there are several things you can do. Change your mindset. Rather than dreading this part of the talk, develop an appreciation for the conversation. It’s a good thing that people have follow-up questions and want to further engage with your content. Beforehand, think through the types of questions audience members might ask. Put yourself in your shoes and ask yourself what concerns they might have about how your message impacts their job. Then, when you’re asked a question, especially one that might be contentious, start your answer by focusing on where you and the person asking it agree. This makes the person feel seen and connected to you. And if you’re asked a question out of left field, be curious. Ask follow-up questions that help you understand what they’re getting at and where they’re coming from.
If you’re not a huge fan of public speaking , you’re in good company. It’s such a widely shared source of anxiety that when psychologists want to induce unpleasant stress in a person for experimental purposes, they often use a public speaking task called the Trier Social Stress Test . The test requires people to give a talk and do sums in front of a panel of impassive listeners, and it reliably generates stress markers such as a faster heart rate, raised cortisol levels, and “enhanced skin conductance,” which is the polite way of saying sweaty palms.
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160 Questions to Ask After a Presentation
Asking questions after a presentation is not just about seeking clarity on what was discussed. It’s a golden opportunity to delve deeper, engage with the speaker, and enhance your understanding of the subject matter. But knowing which questions to ask isn’t always straightforward.
In this piece, we’re about to break down the art of crafting impactful questions post-presentation that will not only benefit you but also add value to the entire audience’s experience.
Table of Contents
Questions to Ask After a Presentation for Feedback
Questions to ask after a presentation interview, questions to ask students after a presentation, questions to ask after a research presentation, questions to ask after a business presentation, questions to ask after a marketing presentation, questions to ask after a book presentation, reflection questions to ask after a presentation, frequently asked questions, final thoughts.
- Can you summarize the key points of the presentation?
- What aspect of the presentation did you find most engaging?
- Were there any areas that were unclear or confusing? If so, what were they?
- How would you rate the overall organization and flow of the presentation?
- Did the visual aids (such as slides or charts) enhance your understanding of the topic? Why or why not?
- Did the presenter maintain good eye contact and use body language effectively?
- Was the presenter’s tone and pace suitable for the content and audience?
- Were there any statistics or facts presented that stood out to you? Why?
- Did the presenter address potential counter-arguments or opposing views adequately?
- Were the objectives of the presentation clearly stated and met?
- How well did the presenter handle questions or interruptions during the presentation?
- Was there anything in the presentation that seemed unnecessary or redundant?
- What would you suggest to improve the presentation for future audiences?
- How did the presentation change or influence your thinking about the subject?
- Did the presentation feel tailored to the audience’s knowledge and interest level?
- Was there a clear and compelling call to action or concluding statement?
- Did the presentation feel too short, too long, or just the right length?
- What was your overall impression of the presenter’s credibility and expertise on the subject?
- How would you rate the relevance and importance of the topic to the audience?
- Can you identify any biases or assumptions in the presentation that may have influenced the message?
- How did you determine what content to include in your presentation?
- Can you explain the rationale behind the structure and flow of your presentation?
- What challenges did you face while preparing this presentation, and how did you overcome them?
- Were there any points in the presentation where you felt you could have elaborated more or less? Why?
- How did you decide on the visual elements and design of your presentation?
- Can you describe your intended audience and how you tailored the content to engage them?
- How did you ensure that the information presented was accurate and up-to-date?
- Were there any counter-arguments or opposing views on this topic that you considered including?
- How would you adapt this presentation for a different audience or context?
- How do you handle unexpected questions or interruptions during a presentation?
- Can you give an example of how you’ve handled negative feedback on a presentation in the past?
- How do you measure the success of a presentation? What metrics or feedback do you seek?
- What techniques do you use to engage an audience that may not be familiar with the topic?
- How do you balance the need to entertain and inform in a presentation?
- How do you prioritize information when you have a limited time to present?
- What strategies do you employ to ensure that your main points are memorable?
- How do you deal with nerves or anxiety before or during a presentation?
- Can you describe a situation where a presentation did not go as planned and how you handled it?
- How do you keep up with the latest trends and best practices in presenting?
- Is there anything you would change about this presentation if you were to do it again?
- How did you feel about the presentation? Were you confident or nervous, and why?
- What was the main message or goal of your presentation, and do you think you achieved it?
- How did you decide on the structure of your presentation?
- What research methods did you use to gather information for this presentation?
- Were there any challenges you encountered while preparing or presenting, and how did you address them?
- How did you ensure that your visual aids or multimedia elements supported your key points?
- What part of the presentation are you most proud of, and why?
- Were there any areas where you felt uncertain or that you would like to improve upon for next time?
- How did you tailor your presentation to fit the knowledge level and interest of your audience?
- What techniques did you use to engage the audience, and how do you think they worked?
- How did you practice your presentation, and what adjustments did you make as a result?
- Did you feel the time allotted for your presentation was sufficient? Why or why not?
- How did you decide what to emphasize or de-emphasize in your presentation?
- What feedback did you receive from peers during the preparation, and how did you incorporate it?
- Did you have a clear conclusion or call to action, and why did you choose it?
- How do you think your presentation style affects the way your audience receives your message?
- What would you do differently if you were to present this topic again?
- Can you reflect on a piece of feedback or a question from the audience that made you think?
- How has this presentation helped you better understand the subject matter?
- How will the skills and insights gained from this presentation experience benefit you in the future?
- Can you elaborate on the research question and what prompted you to investigate this topic?
- How did you choose the methodology for this research, and why was it the most suitable approach?
- Can you discuss any limitations or constraints within your research design and how they might have affected the results?
- How do your findings align or contrast with existing literature or previous research in this field?
- Were there any unexpected findings, and if so, how do you interpret them?
- How did you ensure the reliability and validity of your data?
- Can you discuss the ethical considerations involved in your research, and how were they addressed?
- What are the practical implications of your findings for practitioners in the field?
- How might your research contribute to theoretical development within this discipline?
- What recommendations do you have for future research based on your findings?
- Can you provide more details about your sample size and selection process?
- How did you handle missing or inconsistent data within your research?
- Were there any biases that could have influenced the results, and how were they mitigated?
- How do you plan to disseminate these findings within the academic community or to the broader public?
- Can you discuss the significance of your research within a broader social, economic, or cultural context?
- What feedback have you received from peers or advisors on this research, and how has it shaped your work?
- How does your research fit into your long-term academic or professional goals?
- Were there any particular challenges in conveying complex research findings to a general audience, and how did you address them?
- How does this research presentation fit into the larger project or research agenda, if applicable?
- Can you provide more insight into the interdisciplinary aspects of your research, if any, and how they contributed to the depth or breadth of understanding?
- Can you elaborate on the primary objectives and expected outcomes of this business initiative?
- How does this strategy align with the overall mission and vision of the company?
- What are the key performance indicators (KPIs) that you’ll be monitoring to gauge success?
- Can you discuss the risks associated with this plan, and how have you prepared to mitigate them?
- How does this proposal fit within the current market landscape, and what sets it apart from competitors?
- What are the potential financial implications of this plan, including both investments and projected returns?
- Can you provide more detail about the timeline and milestones for implementation?
- What internal and external resources will be required, and how have you planned to allocate them?
- How did you gather and analyze the data presented, and how does it support your conclusions?
- How does this proposal take into account regulatory compliance and ethical considerations?
- What are the potential challenges or roadblocks, and what strategies are in place to overcome them?
- Can you explain how this initiative aligns with or affects other ongoing projects or departments within the company?
- How will this plan impact stakeholders, and how have their interests and concerns been addressed?
- What contingency plans are in place if the initial strategy doesn’t achieve the desired results?
- How will success be communicated and celebrated within the organization?
- What opportunities for collaboration or partnership with other organizations exist within this plan?
- How does this proposal consider sustainability and the potential long-term impact on the environment and community?
- How have you incorporated feedback or lessons learned from previous similar initiatives?
- What are the key takeaways you’d like us to remember from this presentation?
- How can we get involved or support this initiative moving forward?
- Can you elaborate on the target audience for this marketing campaign, and how were they identified?
- What are the main objectives and key performance indicators (KPIs) for this campaign?
- How does this marketing strategy align with the overall brand values and business goals?
- What channels will be utilized, and why were they chosen for this particular campaign?
- Can you discuss the expected return on investment (ROI) and how it will be measured?
- What are the creative concepts driving this campaign, and how do they resonate with the target audience?
- How does this campaign consider the competitive landscape, and what sets it apart from competitors’ efforts?
- What are the potential risks or challenges with this marketing plan, and how will they be mitigated?
- Can you provide more details about the budget allocation across different marketing channels and activities?
- How have customer insights or feedback been integrated into the campaign strategy?
- What contingency plans are in place if certain elements of the campaign do not perform as expected?
- How will this marketing initiative be integrated with other departments or business functions, such as sales or customer service?
- How does this campaign consider sustainability or social responsibility, if at all?
- What tools or technologies will be used to execute and monitor this campaign?
- Can you discuss the timeline and key milestones for the launch and ongoing management of the campaign?
- How will the success of this campaign be communicated both internally and externally?
- How does this marketing strategy consider potential regulatory or compliance issues?
- How will the campaign be adapted or customized for different markets or segments, if applicable?
- What lessons from previous campaigns were applied in the development of this strategy?
- How can we, as a team or as individuals, support the successful implementation of this marketing plan?
- What inspired the main theme or concept of the book?
- Can you describe the intended audience for this book, and why they would find it appealing?
- How did the characters’ development contribute to the overall message of the book?
- What research was conducted (if any) to ensure the authenticity of the setting, characters, or events?
- Were there any challenges or ethical considerations in writing or presenting this book?
- How does this book fit into the current literary landscape or genre? What sets it apart?
- What do you believe readers will find most engaging or thought-provoking about this book?
- Can you discuss any symbolic elements or literary devices used in the book and their significance?
- How does the book’s structure (e.g., point of view, chronological order) contribute to its impact?
- What were the emotional highs and lows during the writing or reading of this book, and how do they reflect in the story?
- How does the book address or reflect contemporary social, cultural, or political issues?
- Were there any parts of the book that were particularly difficult or rewarding to write or read?
- How does this book relate to the author’s previous works or the evolution of their writing style?
- What feedback or responses have been received from readers, critics, or peers, and how have they influenced the presentation?
- What are the main takeaways or lessons you hope readers will gain from this book?
- How might this book be used in educational settings, and what age group or courses would it be suitable for?
- Can you discuss the process of editing, publishing, or marketing the book, if applicable?
- How does the book’s cover art or design reflect its content or attract its target readership?
- Are there plans for a sequel, adaptation, or related works in the future?
- How can readers stay engaged with the author or the book’s community, such as through social media, book clubs, or events?
- How do you feel the presentation went overall, and why?
- What part of the presentation are you most proud of, and what made it successful?
- Were there any moments where you felt challenged or uncertain? How did you handle those moments?
- How did you perceive the audience’s engagement and reaction? Were there any surprises?
- What feedback have you received from others, and how does it align with your self-assessment?
- Were there any technical difficulties or unexpected obstacles, and how were they addressed?
- How well did you manage your time during the presentation? Were there areas that needed more or less focus?
- How did you feel before the presentation, and how did those feelings change throughout?
- What strategies did you use to connect with the audience, and how effective were they?
- Were there any points that you felt were misunderstood or could have been communicated more clearly?
- How did the preparation process contribute to the overall success or challenges of the presentation?
- What did you learn about yourself as a communicator or presenter through this experience?
- Were there any ethical considerations in the content or delivery of the presentation, and how were they handled?
- How does this presentation align with your long-term goals or professional development?
- How would you approach this presentation differently if you had to do it again?
- How has this presentation affected your confidence or skills in public speaking or presenting?
- What resources or support would have enhanced your preparation or performance?
- How will you apply what you’ve learned from this presentation to future projects or presentations?
- How did your understanding of the topic change or deepen through the process of preparing and presenting?
- What steps will you take to continue improving or building on the skills demonstrated in this presentation?
What if I disagree with a point made during the presentation?
It’s important to frame disagreement in a constructive and respectful way. You might say, “ I found your point on X intriguing. From a different perspective, could Y also be considered…? ” This opens up a dialogue without dismissing the presenter’s viewpoint.
How can I formulate my questions to encourage a more detailed answer?
Use open-ended questions that start with “ how ,” “ why, ” or “ could you explain… ” as these require more than a yes or no answer and encourage the presenter to provide depth. For example, “ Could you explain the process behind your research findings in more detail? “
By asking insightful questions, you’re not only cementing your understanding of the material presented but also opening doors to further knowledge and collaboration. Remember, the quality of your questions reflects the depth of your engagement and willingness to learn.
So, the next time you find yourself in the audience, seize the opportunity to ask meaningful questions and watch as simple presentations transform into dialogues that inspire and illuminate.
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Bea Mariel Saulo
Bea is an editor and writer with a passion for literature and self-improvement. Her ability to combine these two interests enables her to write informative and thought-provoking articles that positively impact society. She enjoys reading stories and listening to music in her spare time.
Presentation Skills: How to answer those killer questions
Feb 19, 2017 by maurice decastro in communication skills , presentation skills , presentation tips.
Questions can be a major source of anxiety for many presenters.
In our presentation skills courses we are often asked to help people to answer questions more professionally.
It’s a much bigger issue than many people think.
When we probe a little deeper to understand the issue, our delegates often ask 3 questions:
1. ‘How do I respond confidently to a question I simply don’t know the answer to?’
2. ‘What if I don’t understand the question?
3. ‘How do I deal with hostile questions?’
Our first task is to re-frame the way we think about being asked questions. For many people that presents a significant challenge.
It is often perceived as the moment of truth
We’ve spent hours crafting our presentation to ensure its content rich and helpful. We know our content well and have practiced exhaustively.
We’ve left nothing to chance; so what’s the problem?
It’s as simple as it is frightening. We convince ourselves that our entire reputation depends on how we answer questions.
Unfortunately, there can be a touch of truth behind that limiting belief. That’s why it’s the cause of so much anxiety amongst presenters.
There’s plenty you can do to answer those challenging questions with confidence and credibility. Before we explore them, try to avoid this mistake.
Don’t answer a question saying:
“That is a really good question and I am glad you asked it.”
Quite often, it’s not a good question? If it’s not a good question the response sounds glib. If it is a good question, does that mean the others aren’t?
How you would feel if you asked the next question and the presenter didn’t acknowledge it as a ‘really good question’.
Just answer the question.
The scary six
Our job as presenters extends beyond crafting a content rich, compelling, presentation. We also have to deliver it in a way that is congruent with our message. We have to anticipate difficult questions too.
Surround yourself with a small group of people you trust and respect. Share your presentation with them giving each person a specific role.
Devil’s advocate
Ask them to be contentious, oppose your view and challenge the strength of your presentation.
Their role is to criticise you and to create an atmosphere of hostility and distrust.
The energy thief
Get them to look for a negative aspect of everything you say.
The know all
Encourage them to actively demonstrate that they know more than you on the topic.
Let them tell you in the most respectful way that they don’t agree with you.
The wanderer
They demonstrate that they haven’t listened to a word you said.
It’s not an excercise for the faint hearted because it takes courage.
It is, however an investment worth making.
Once the scary six have taken you and your presentation apart, take another look at your presentation.
As painful and as strange as it may sound, remember it’s not real and it won’t happen. You, however, will be prepared for anything.
What exactly should you do with those awkward questions?
Killer question 1 – You don’t know the answer
The old saying ‘honesty is the best policy’, has stood the test of time because it’s true. The moment you try to bluff your way through a question you don’t know the answer to, you lose your credibility.
Try this instead.
Step into the question. In other words, take a step forward towards your audience. If you are seated then lean forward into the table or desk.
Have you noticed how common it is for people to be on the ‘back foot’ when they don’t know the answer to a question?
Your challenge is to be on the front foot and to step into or lean into the question.
Acknowledge the person who asked the question with eye contact. After that, bring the rest of the room into your response with eye contact too. Once you’ve moved forward and made eye contact, confidently say, ‘I don’t know, but I’ll find out and let you know’.
You have a few choices at this point. You can:
Ask the audience
“I don’t know the answer to that but I wonder whether anyone else in the audience does.”
“Can anyone help answer that question?”
Share a thought
You may not have the answer but you may have a view. Share a thought or perspective on the question if you have one.
‘I don’t know, but I’ll find out and let you know. In the meantime I have a thought on the issue. Please keep in mind that it’s not the answer to your question as I’ve already stated I don’t know the answer but here is a thought…
What’s your view on that?’
Ask for a moment
If you need a little time to think about the question, ask for it.
‘I need a few moments to think about that.’
This also take a little courage but remember, you don’t need to rush in to giving an answer.
Give yourself a little time to think. Your audience will respect you for it.
Postpone the answer
It may well be that you know the answer but under pressure the answer has slipped your mind. This is another opportunity to be honest.
‘ Given the importance of the question, I’d like to give you the most complete answer I can. I will need to get back to you in…’
Killer question 2 – You don’t understand the question
I’ve long held the view that most people don’t really listen. I believe that many do something else – they wait to speak.
“Most people don’t listen with the intent to understand; they listen with the intent to reply.” Stephen R. Covey
That is often the reason why we don’t understand the question. The solution is relatively simple; we need to really listen. That means:
– Listen – to the entire question
– Breathe – don’t leap straight into a response
– Check – ‘Let me just check that I understand you correctly, you are asking me if…’
‘To make sure that I’ve understood you correctly are you asking…’
If you still don’t understand the question, don’t panic. Take a deep breath and ask them to clarify what they mean. Explain politely that you are still not clear you understand the question.
Killer question 3 – It’s a hostile question
Most audiences are on your side. They are friendly, open and are keen to learn from you. That said, every now and then you may get what we call hostile questions.
They feel hostile because of the emotional charge. The questioner may wave their pen at you challenging or criticizing your perspective.
If this happens, your job is to remain calm. Depersonalize the attack and avoid being over defensive; easier said than done I know.
Your first priority is to diffuse the emotional charge and to take care of the rest of the audience whilst respecting the questioner.
Treat them the same as any other member of the audience. Answer their question as honestly and as professionally as you can.
Avoid matching your tone of voice to theirs. Stay calm, professional and polite. Remember that your audience will align with whoever is more courteous and respectful.
Very occasionaly it appears as though the questioner is looking for more of an argument rather than an answer. This is rare but if it happens, you owe it to the rest of your audience to close it down.
You do have some options:
– You can acknowledge their concern and suggest that the two of you meet separately after the presentation to discuss the matter in greater detail.
– If the questioner persists you can calmly assert:
‘I’m afraid I need to move on now.’
It’s possible that you may need to repeat this two or three times.
– A simple but powerful technique you can use to respectfully regain control of your presentation is to:
That means listening very closely and carefully to the perspective of the questioner.
You have listened closely enough to find something you can sincerely agree with. That does not mean you agree with a point they make even if you don’t. It means you listen intently for something that does make sense to you that you can agree with. When there is such a high emotional charge in a question it’s often fueled by passion and a need to be heard.
The questioner isn’t a bad person. They are simply someone who feels very strongly about what you are saying and may not share your perspective. Once you have listened closely enough to find something you can genuinely agree with, no matter how small, there is only one thing left to do.
You acknowledge that you agree with that element of their argument. Tell them that you understand their perspective or that the specific point they just made makes sense to you. Then you pause and you stay silent.
It’s more than a pause of course, as you are signalling to the questioner that you have nothing else to say on the matter.
You don’t say a word and watch what happens next.
Try to understand the motivation behind the question and tone. Share what you are picking up from them: “It sounds like your main concern is with the process. Is that correct?” This will encourage them to focus on the point they are trying to make. It will also give you a little time to consider a response.
One of the many key distinctions between a Mindful Presenter and a mediocre presenter is the ability to handle challenging questions professionally and effectively.
That distinction is achieved through the conscious focus and effort to:
– See questions as an opportunity to learn and engage, rather than be judged
– Listen very carefully to the question
– Lose the ‘headstuff’; in other words not making it all about you
– Pause and breathe
– Repeat the question if necessary and appropriate
– Understand the motivation behind the question
– Respect the questioner and the audience
– Anticipate difficult questions whilst crafting the presentation
– Stay calm, focused and on message
– Close the questions down politely and move on
If you need help answering those killer questions:
– Book yourself onto a powerful public speaking course .
– Invest in some really good one to one public speaking coaching .
– Get yourself some excellent presentation training
Image courtesy of: iStock.com
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- Handling Questions and Answers
At the end of your presentation, if it is appropriate for the type of presentation, solicit questions from the audience.
Responding to Audience Questions
When someone is asking a question, make eye contact with that person, listen positively, and acknowledge by saying "thank you for that question," or say "that is an excellent question" or "that is an important question".
If the audience is in a large room and cannot hear each other's questions, repeat the question loudly for everyone to hear, before answering it.
If you know the answer to the question, respond appropriately and briefly so you can take more questions and not spend too much time on one question.
Effective Response to Question
This video clip is an example of a presenter effectively responding to an audience member's question .
Ineffective Response to Question
This video clip is an example of a presenter ineffectively responding to an audience member's question .
If the question is not relevant to the presentation, say something like, "I am really sorry that question is outside the scope of this presentation, but I will be happy to stay after the presentation and discuss it with you."
Effective Response to Off-topic Question
This video clip is an example of a presenter effectively responding to an off-topic question or one in which he or she does not know the answer .
Inappropriate Response to Off-topic Question
This video clip is an example of a presenter inappropriately responding to an off-topic question or one in which he or she does not know the answer .
If time is running out for answering all of the questions, say, "I am sorry. I am running out of time, but I will take one last question, and then I will be available at the end to answer any remaining questions."
If you do not know the answer to a question say, "That is an interesting question, and I will have to get back to you later on that" or ask the audience "Can someone help me with this?" or be gracious and acknowledge you do not know the answer at that time.
If an audience member criticizes or attacks what you had covered in your presentation, do not attack back, but separate the valid criticism from the personal attack, and respond to the criticism appropriately.
Some things not to do during the question and answer period:
- Shuffling papers or technology and not making eye contact with the questioner
- Belittling the questioner
- Calling those who want to ask questions by their physical characteristics
- Not taking questions in the sequence they are asked, but focusing on certain people or a side of the room
Asking Good Questions
If you are in the audience, know also how to ask good questions to indicate that you are following the presentation.
You can ask some general questions about any topic, and you may be genuinely curious about some things presented.
- What were the most challenging aspects, or what surprised you the most, in conducting this project?
- Why did you choose this particular methodology or argument instead of another one?
- How did you collect the data? Were there any problems in collecting data? What was the sample size?
- How did you validate your work? Did you validate with a real problem or situation?
- What are some of the limitations of your work?
- What recommendations do you have for further exploration in this project?
Learning to ask good questions at the end of a presentation demonstrates your active participation.
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The Art of Question & Answer: Handling Audience Questions Like a Pro
Hrideep barot.
- Presentation , Public Speaking
If you have ever given a presentation , you might know how witty and challenging a question-and-answer session can get. Not knowing the answer to a question can be quite unnerving and leave a bad impression even after a fabulous presentation. This blog will help you bridge that gap before your next presentation. We will talk about how to maintain your composure as you deal with questions and also the different types of difficult questions one can face.
Why should I have a Question-and-answer session?
Having a Question and Answer (Q&A) session serves multiple valuable purposes. It transforms one-sided communication into a two-way exchange, turning lectures or speeches into engaging discussions. This interaction not only enhances audience engagement but also promotes collaboration and the collective building of knowledge. Historically, great questions have driven innovation and change, such as Isaac Newton’s curiosity about gravity. During a Q&A , encouraging audience participation by inviting questions and making eye contact with various attendees creates a sense of connection and keeps the session lively, much like a talk show host engaging their audience.
Including a question and answer (Q&A) session after your presentation holds numerous advantages and is a pivotal aspect of engaging with your audience effectively.
Let’s delve into these reasons:
1. audience engagement and participation: .
Inviting questions at the end of your presentation allows your audience to actively participate, transforming your session into an interactive experience. As Albert Einstein aptly put it, “The important thing is not to stop questioning.”
2. Addressing Confusion and Skepticism:
Your presentation might leave some audience members perplexed or unconvinced. Before you begin, it’s vital to gauge your audience’s understanding. As Aristotle noted, “Rhetoric may be defined as the faculty of observing in any given case the available means of persuasion.” Q&A provides an excellent opportunity to clarify doubts and bolster your argument.
3. Expanding on Your Message:
Often, time constraints force you to condense crucial information during your presentation. Q&A, however, empowers you to elaborate on your points, share practical examples, and address any opposition, creating a more comprehensive understanding. This aligns with Robert Frost’s sentiment: “Education is the ability to listen to almost anything without losing your temper or your self-confidence.”
4. Fostering Natural Interaction:
Effective public speaking thrives on interaction. Audiences seek speakers who communicate openly and naturally. Q&A brings a conversational and relatable dimension to your presentation. As Maya Angelou wisely said, “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
5. Challenging Your Expertise:
The unpredictability of Q&A keeps you on your toes. You must be well-prepared and nimble to handle a variety of questions and objections. Eleanor Roosevelt’s words resonate: “You gain strength, courage, and confidence by every experience in which you stop to look fear in the face.”
How do you answer Questions effectively?
Handling a question-and-answer session effectively requires preparation, communication skills, and adaptability. Whether you’re conducting a Q&A session as a speaker, presenter, or moderator, here are some tips to help you manage it effectively:
1. Preparation is Key:
Know your audience: Research your audience’s demographics, interests, and knowledge level. Tailor your responses to their needs and expectations. Imagine you’re hosting a Q&A session about pets. Knowing your audience means finding out if they’re mostly cat lovers, dog enthusiasts, or perhaps reptile fans. This helps you tailor your answers to their specific interests, like offering dog training tips for dog lovers and habitat ideas for reptile enthusiasts.
Anticipate questions: Develop a list of potential questions that might arise during the session. This can help you prepare concise and informative answers. If you’re giving a presentation about a superhero movie, anticipate questions like “Who’s the main villain?” or “What are the special powers of the hero?” Prepare concise answers to these common questions to keep the audience engaged.
Review your material: Revisit your presentation or discussion content before the Q&A session. This will help you recall key points and examples that may be relevant to questions. For Ex: You’re a teacher conducting a Q&A after a science class. Before the session, review your notes on the periodic table. This ensures that when a student asks, “What are the noble gases?” you can confidently explain their properties.
2. Set Expectations:
Clearly explain how the Q&A session will be structured. For example, inform the audience whether questions will be taken throughout the session or only at the end. Mention any time constraints.
Let the audience know if you have topics you’d like to cover or all questions are welcome.
For example: Think of a cooking class where you’re the instructor. Before starting, inform your students that they can ask questions anytime during the class. This sets the expectation that it’s an interactive learning experience.
3. Active Listening:
Give the questioner your full attention. Make eye contact, nod to acknowledge understanding, and avoid interrupting.
Repeat or rephrase the question if needed to ensure clarity and show that you are actively engaged with the questioner.
Imagine you’re a detective in a mystery novel. When a witness asks, “Did you see the suspect?”, listen attentively, nod to acknowledge, and ask follow-up questions to gather all the details. This demonstrates active listening.
4. Take a pause
Before answering any question there is a key aspect that makes you look smart and composed- “The Pause.” The Pause is where you gather your thoughts and prepare your answer in a gist. You decide how to answer the question and tackle it swiftly. If you perhaps don’t know the answer, what is the best way to say you will get back with an answer, and so on? You can get a firm grip on your audience as they wait for you to speak and then speak with utmost clarity, that is the power of Pauses.
5. Be Concise and Clear:
Answer each question briefly and directly. Avoid going off on tangents or providing excessive background information.
Use plain language and avoid jargon that might confuse the audience. Suppose you’re explaining how to play a video game. Instead of going into a lengthy backstory, say, “To win, you must collect all the magical crystals and defeat the dragon boss.” This clear and concise explanation keeps players engaged.
6. Stay Calm and Confident:
If you don’t know the answer to a question, admit it gracefully. Offer to research or follow up later, and don’t try to bluff your way through.
Maintain a calm and composed demeanor even in the face of challenging or critical questions. Focus on addressing the question, not the tone.
This is also where your preparation becomes your backbone and provides you the confidence to deal with your audience.
Also, I want you to remember that knowledge is very vast- The more you gain knowledge the more you realize how little you know! Do not worry about admitting that you don’t know an answer, you can provide whatever information you have and later get back to them when you do find one.
7. Manage Time:
Allocate a specific amount of time for the Q&A session and communicate this at the outset. Stick to the schedule to ensure you cover all planned topics. If necessary, prioritize questions based on relevance or importance.
Think of a soccer coach during a practice session. Allocate specific time for different drills and stick to the schedule. This ensures that all aspects of the game are covered within the session.
8. Field Diverse Questions:
Encourage a wide range of questions, including those that challenge your viewpoint or prompt discussion. This diversity can lead to more engaging and informative sessions.
For Example: In a book club discussion, encourage members to ask questions about various aspects of the book, from plot details to character motivations. This diversity of questions leads to a more engaging conversation.
9. Moderate Effectively:
As someone who has to give direction to the discussion, try to maintain control of the session and ensure questions are relevant to the topic and audience. Politely redirect or filter out off-topic or inappropriate questions.
Give everyone a chance to ask questions, and manage time to allow for a variety of voices to be heard.
Pretend you’re a radio DJ taking calls from listeners. If someone goes off-topic, gently steer the conversation back to the music or topic of the show to maintain a cohesive experience.
10. Encourage Feedback:
After the Q&A, ask the audience for feedback on the session’s effectiveness. This can help you improve future sessions and tailor them to the audience’s needs.
Example: After a group art project, ask each participant what they liked and what could be improved. This feedback helps everyone learn from the experience and create better art in the future.
11. Follow-Up:
If you promised to provide additional information or research an answer, do so promptly after the session. This demonstrates your commitment to addressing the audience’s needs.
12. Reflect and Improve:
After each session, take time to analyze what went well and what could be improved. Consider seeking feedback from colleagues or mentors to refine your Q&A skills for future engagements.
Can I answer a Question with a Question?
Many a time we think is it disrespectful to answer a question with a question, or perhaps even condescending? However, answering a question with a question can be an effective communication technique when used thoughtfully, but it’s essential to be mindful of the context and tone to avoid coming across as disrespectful or condescending.
Consider, for instance, a scenario where someone asks, “Do you know where my keys are?” Responding with, “Have you checked your coat pocket?” instead of a direct “yes” or “no” can be helpful. However, if someone in a team meeting asks, “How do we solve this problem?” replying with, “Well, what solutions have you considered?” can encourage collaborative problem-solving. So, while answering a question with a question can be a valuable tool for prompting critical thinking or guiding discussions, it’s crucial to gauge the situation and intent to ensure it’s used appropriately.
Types of Difficult Questions:
Often times in presentations we don’t get softball questions that are easy to handle but rather some sort of pushback. The audience tries to gauge your authenticity or simply disagrees with you. These are what we call Difficult questions. They are inquiries that pose challenges beyond their surface. They require careful consideration, provoke thought, or test one’s knowledge, often demanding more than a simple yes or no answer. Handling difficult questions effectively is a skill that involves not only providing accurate responses but also managing the dynamics of the discussion and the emotions of those asking. In this exploration, we’ll delve deeper into these challenging types of questions, dissect their nuances, and offer strategies for responding adeptly and constructively.
1. When You Don’t Know the Answer:
- Challenge: It’s common to face questions to which you don’t have an immediate answer, especially in complex or unfamiliar topics.
- Example: In a technical presentation, someone asks a highly technical question beyond your expertise.
- Admit it gracefully: Acknowledge that you don’t have the answer, but express your willingness to find it.
- Offer a partial answer: Share what you do know or suggest possible resources or experts to consult.
- Follow up: Make a commitment to research and provide a comprehensive response after the session.
2. Too Many Questions at the Same Time (Machine Gun Questioning):
- Challenge: Some audience members may bombard you with multiple questions all at once, making it difficult to respond coherently.
- Example: An audience member asks, “How does this technology work, and what are its applications? Can you explain its impact on the industry?”
- Politely request clarification: Ask the person to specify which question they’d like you to address first.
- Address one question at a time: Break down the multiple questions into individual responses to maintain clarity.
- Control the pace: Politely request that questions be asked one at a time to facilitate a more organized discussion.
3. Audience Member Makes a Statement and Tries to Take Over:
- Challenge: Some individuals may attempt to dominate the Q&A session by making lengthy statements or challenging your expertise.
- Example: An audience member insists on sharing their own knowledge and experience, seemingly to undermine your credibility.
- Acknowledge their input: Politely thank them for their perspective and acknowledge their knowledge.
- Redirect the focus: Gently guide the conversation back to the topic or the question at hand.
- Set boundaries: Establish ground rules for the Q&A session at the beginning, emphasizing that questions should be concise and relevant.
4. Emotional Questions Driven by Anger:
- Challenge: Emotionally charged questions, often stemming from anger or frustration, can be challenging to handle without escalating tension.
- Example: An audience member confronts you with anger about a controversial topic you’re discussing.
- Stay calm and empathetic: Maintain composure, listen attentively, and acknowledge the person’s emotions.
- Avoid confrontation: Refrain from responding with defensiveness or aggression, as it can escalate the situation.
- Reframe the question: Politely ask the person to rephrase their question in a more constructive and specific manner.
5. Off-Topic Questions:
- Challenge: Sometimes, audience members ask questions that are unrelated to the topic of your presentation or discussion.
- Example: In a business presentation on marketing strategies, someone asks about your personal hobbies.
- Politely redirect: Acknowledge the question but gently steer the conversation back to the main topic.
- Offer to discuss later: Suggest discussing off-topic questions after the session to avoid derailing the current discussion.
6. Provocative Questions:
- Challenge: These questions are designed to provoke a reaction or create controversy.
- Example: During a political debate, someone asks a loaded question aimed at stirring up emotions rather than seeking a constructive answer.
- Stay composed: Maintain a calm and respectful demeanor when responding, regardless of the provocation.
- Address the core issue: Focus on the underlying topic or concern within the provocative question rather than getting drawn into the emotional aspect.
7. Incomprehensible Questions:
- Challenge: Some questions are poorly phrased or unclear, making it challenging to discern the intent behind them.
- Example: An audience member asks a question with convoluted language and vague references.
- Seek clarification: Politely ask the person to rephrase or clarify their question to ensure you understand it correctly.
- Paraphrase and respond: Restate what you believe the question is about, and answer based on your interpretation. The person can then confirm or correct your understanding.
8. Condescending Questions:
- Challenge: These questions are posed in a belittling or patronizing manner, often implying that the person asking believes they know better.
- Example: An audience member asks, “Do you even understand the basics of this topic?”
- Maintain professionalism: Respond with professionalism and confidence, avoiding any temptation to match the condescension.
- Address the question’s substance: Focus on providing a well-informed and concise response to demonstrate your expertise.
9. Overly Technical Questions:
- Challenge: In technical or specialized discussions, questions may become overly complex, making it challenging for a broader audience to follow.
- Example: A highly technical question filled with industry-specific jargon is asked in a general audience setting.
- Simplify the response: Offer a simplified explanation or analogy to make the answer accessible to a broader audience.
- Offer follow-up resources: Suggest additional reading or resources for those interested in delving deeper into the technical details.
Handling these challenging question scenarios effectively requires a combination of good communication skills, patience, and tact. Remember that the goal is to maintain a productive and respectful dialogue with your audience while addressing their concerns and inquiries.
People Also Ask:
Why is it important to know how to take the audience’s questions when you are presenting.
It is crucial to know how to handle audience questions when presenting for several reasons. Firstly, audience questions signify engagement and interest in your topic, making it an opportunity to further connect with your audience and demonstrate your expertise. Secondly, addressing questions allows you to clarify any misunderstandings or provide additional context, ensuring that your message is well-received and understood. Moreover, handling questions effectively helps you maintain control over the presentation’s flow, ensuring that it stays on track and doesn’t deviate too far from your intended message. Lastly, audience questions can provide valuable feedback, enabling you to gauge the audience’s comprehension and adapt your presentation in real time if necessary, leading to a more successful and impactful presentation overall.
Who is responsible for answering questions from the audience at the time of the presentation?
The responsibility for answering questions from the audience during a presentation primarily falls on the presenter (most likely You). You’re the one who’s been preparing and practicing your presentation for weeks, months, or maybe even years. You’re the guru on the stage, the oracle of information. When those curious souls in the audience raise their hands or type away with their burning questions, it’s your time to shine. You get to flex your brain muscles and give them answers that will make their heads spin (in a good way, of course). It’s your duty to facilitate a productive Q&A session by actively listening to each question, providing thoughtful and accurate responses, and ensuring that the discussion remains relevant to the topic at hand. However, in some cases, especially during larger presentations or panel discussions, a moderator or facilitator may assist in managing the question-and-answer
In conclusion, mastering the art of Q&A, and handling audience questions like a pro, is a skill that can transform any presentation, discussion, or public speaking engagement. By understanding the diverse types of questions that may arise and adopting effective strategies to address them, you can create an interactive and engaging dialogue with your audience. From riddles that stimulate creativity to emotionally charged inquiries that demand empathy, each question offers a unique opportunity to connect, educate, and inspire.
Remember, the key to success lies in active listening, clear communication, and maintaining composure, even in the face of challenging questions. Whether you’re a speaker, presenter, moderator, or simply someone engaged in a meaningful conversation, the ability to navigate difficult questions with finesse not only enhances your credibility but also fosters a more enriching and enlightening exchange of ideas. So, embrace the art of Q&A, and with practice and patience, you’ll continue to refine this valuable skill, ensuring that your interactions with your audience are both memorable and impactful.
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How to Answer Questions After A Presentation – 11 Tips
August 12, 2022
How do you answer questions after your presentation? For many people, handling presentation questions is the scariest part of presenting.
Answering questions becomes much easier if you prepare properly. so how do the best presenters answer challenging questions effectively, answering presentation questions is a real skill. and it’s a skill you can learn. over the last 15 years we’ve coached thousands of people to be brilliant at presentation questions and answers. , do please call us and we’ll tell you about our presentation coaching – it’s fast and good value., having coached executives for critical presentations for nearly 15 years, we recently asked our team of experts for their top tips., whether you are a business executive or from the c-suite or just want to improve how you present, these ten tips will help you shine when you answer questions:, ten steps for answering questions after a presentation..
Let’s review each tip in turn:
To Answer Questions Tip #1. Listen to the question!
Take a mental step back when you hear a question.
- What’s really being asked?
- What’s behind the query?
- Is there a hidden agenda?
Don’t be tempted to think of the answer as soon as you hear the start of the question. Instead be an active listener. You may need to clarify the question before answering. If you are not certain what you are being asked, you may answer the question you want, rather than the question they asked. And as you listen, you will learn something . Most questioners are looking for something specific.
How to clarify the question you are asked If you are not 100% sure what you are being asked, then use one of these question clarification techniques. 1. Repeat the question back and rephrase – then check that’s what they want to hear 2. Ask a question 3. Ask them to repeat the question. 4. Apologies, and say you did not understand, could they please repeat.
Answer Presentation Questions Confidently Tip #2. Have the mind-set of a teacher
A question is not an exam test . If you are asked a question, its because someone wants to know something. Your job is to help them understand. Whatever is on their mind, how can you help them?
So, put yourself in the role of a teacher. You have presented on a subject you understand, and you have a someone who wants to know more. Your can inform, educate and perhaps even entertain. If you do it right, you will look good in the eyes of the questioner and in the eyes of the audience. Enjoy the prospect of helping people when you answer questions.
Answering Questions Tip #3. Every question is different
We can never know what’s going on in the minds of the audience. That means each person in the audience will see you differently. For some, it will be about protecting their own interests, for others it may be about gathering more information.
And people have their own style – from super soft to nail hard . You’ll have to assess where they are coming from, what they re looking for and how they think. The best way to answer questions is to listen and learn from the comments they make and the questions they ask.
Learn how we can help – schedule a free consultation now
Answering Presentation Questions Tip #4. There’s no such thing as a stupid question
It may sound stupid to you, but every audience question is aimed at understanding something. Don’t assume that you know what the person really wants. Perhaps they don’t understand – or perhaps they are testing how you react (yes, some people do this!). So treat every question with respect, consideration and then use it as an opportunity to help the audience understand better.
Presentation Questions Tip #5. Every question is an opportunity
If you are properly prepared for your presentation, then you will have key messages to get across. Use your answers to reinforce, restate, or reframe your messages.
Beware of feeling challenged by tough questions . You do not want to look defensive of uncertain. Instead, like a teacher, you want to help your questioner and perhaps help the audience see the world the way you see it. One powerful piece of advice is Show, Don’t Tell. Use stories , examples and illustrations to bring your business to life when answering tough questions.
Answering Questions Tip #6. How you answer questions is as important as what you say
As we said before, your meeting is not an exam. It’s more like a meeting of minds. So work out what the other person believes and is feeling. How can you do this?
You could ask probing questions, such as:
- Does what I’ve just said explain it?
- Do you want to know more?
For more hypothetical questions you could explore what they believe: “And what do you think?” The more it feels like a conversation rather then a quiz, the more likely you’ll be successful.
Give Great Answers Tip #7. You must prepare
We have seen too many people turn up to presentation Q&A sessions unprepared. By contrast, successful presenters and management teams prepare to answer questions with the intensity of an elite athlete.
After all, you want to be seen at your peak when presenting.
There are three best practice techniques for preparing your Q&A:
- List the tough questions you may be asked – especially the ones you don’t want to be asked. Work out answers to these in advance, decide which should be answered before the Q&A by incorporating it into an earlier part of your presentation, and which will wait for the Q&A.
- Select who in your team will respond – You will feel more confident and, if the questions do get asked, you will be properly prepared.
- Bring in a fresh perspective . Get someone outside the organisation to identify new questions you may get asked – and get the outsider to listen to your answers to the tough questions. A neutral third party (like Benjamin Ball Associates ) can give you insight and expose the weaknesses in your arguments and answers.
- Stress-test your answer s. Spend time as a team firing questions back and forth. Then review how you answer these. Keep at this until you have got it right. The more you prepare, the more natural you will sound.
For important presenting events, we frequently spend many hours preparing teams with tough questions, video review and rehearsals. Just like elite athletes, you only build muscle strength with practice.
Answering Questions Tip #8. Don’t try and answer impossible questions
There are some audience questions you cannot answer. If you learn our approach of Question Triage (a technique for classifying questions up front) you can spot these a mile off. Then you can use proven techniques to get yourself back to safe ground and onto a topic that you can talk about with confidence.
Presentation Question Answering Tip #9. Finish strong
Audience question sessions often end flat. Frequently, people feel pressured to finish quickly, especially if time is short. This is a mistake.
Never miss this opportunity to reinforce your important messages while also showing that you have listened to what the other person has said. Even a strong 30-second summary at the end will show that you have listened. This can also highlight what they need to hear.
Tough Question Tip #10. Beware the last question trap
AKA the Columbo moment. If you are a child of the ‘70s you may remember the TV series Columbo .
The bumbling detective always finished his interview with a suspect and, as he walked away, would say “Just, one more thing….’ With that one line he caught the suspect off guard and got the information he needed.
How to answer questions confidently
Top tips for answering questions confidently
What To Do Next to Better Answer Presentation Questions
I f you’d like to improve how you handle tough questions, please give us a call.
We’d be happy to discuss ways we can help you. For example, we run extensive Q&A rehearsals to build skills and increase confidence. You’ll find that working with our experts is a small investment that can deliver amazingly high returns. We offer short, intensive coaching sessions.
To discuss how you can improve your next presentation question session, please call Louise Angus on 020 7018 0922 or email [email protected] .
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Guide for Handling Questions after a Presentation
October 19, 2017 - Dom Barnard
The questions at the end of a presentation can be terrifying for many speakers as they can’t be controlled and are hard to prepare for. However, questions form an important part of the presentation for the whole audience as they allow for clarification and consolidation of learning.
The presenter can enhance the usefulness of the question and answer session by treating it as a formal part of the presentation that requires as much careful planning and control as the delivery of the core material.
Identify possible questions and scope in your preparation
The background work that you undertook whilst planning your presentation is the key to handling questions effectively and understanding what type of audience you’ll be faced with. If you have defined a focus for your presentation and have explored this thoroughly in your research and planning, you are more likely to be able to confidently respond to questions.
When planning your presentation, you will need to prepare prompts for questions that are open and straightforward, for example saying “That’s the end of my presentation. I’ll be taking questions for the next 10 minutes”.
You might also want to define topics for discussion before taking questions, by stating the areas you’re willing to field questions in. Your preparation will help you identify topics you are not confident with and want to avoid in the questioning.
Set some rules for asking questions
At the start of your presentation, make it clear when you would prefer to deal with questions – as you go along or at the end of the presentation.
Some speakers prefer questions to be raised as they arise during the presentation. The advantage of this approach is that any misunderstandings can be dealt with immediately. However, there is also a danger that the question will disrupt or distract the speaker, or that questions are raised that would have been covered later in the presentation.
If you leave questions until the end, plan to leave plenty of time for questions so that the audience doesn’t feel rushed.
Framework for responding to questions
Answering questions under pressure can make you say things you shouldn’t have – the nerves can force you to give an inappropriate response. In your panic you might have misinterpreted the question or given away company information that was sensitive. Use the following framework to help you respond effectively to your audience.
Practice answering AI-generated questions on your speech or presentation with VirtualSpeech .
1. Listen to the whole question
You don’t have to answer a question immediately. Pause for a few seconds, actively listen to all parts of the question and think about the best way to answer.
Frequently questions can change direction at the last moment, particularly if the questioner is thinking on their feet. This can throw you if you have already started to prepare an answer. Remember that questioners will frequently try to make a point whilst asking their question – it’s therefore important to both hear the content of the question and try to decipher the questioner’s intention.
2. Understand the context
If you are worried that you haven’t understood a question, ask them to clarify what they mean. Check for confirmation by paraphrasing the question back to the questioner – “You want me to list the improvements of X?”.
3. Involve the whole audience
It is important to remember that even though you are taking a question from one member of the audience, you are still responsible for the interest of the other audience members. This is particularly important in large groups as the audience will become bored if the presentation descends into a series of one-to-one discussions.
To involve the rest of the audience, make sure the whole audience has heard and understood the question by repeating it or paraphrasing it to the audience.
4. Respond concisely
When you reply to a question, direct your answer to both the questioner and other members of the audience. Try to keep your responses as focused as possible, leaving space for other questions. To avoid going into too much detail, check back with the questioner to see if you have answered their query – “Does that answer your question in enough detail?”.
We’ll cover different ways to respond in a later section.
5. Allow follow-up questions via email
You can also encourage your audience to ask questions after the event has finished by providing your email address. This shows a high level of respect for your audience and implies that the topic still has much further scope for enquiry.
Two good resources for handling questions
- What’s the art of answering a tricky question?
- Dodging the Question
Practice Answering Questions
Practice answering questions after your presentation using a 4 step process. Learn More
Options for answering the question
There are five possible choices depending on how well you understand and can answer the question. It’s okay to say that you don’t know the answer to something. This can add to your credibility instead of trying to waffle through an answer you don’t really know.
If you have a good answer for the question from the audience, go ahead and answer it in a short and clear message.
Ask a question back the audience member, such as “Can you clarify what you mean by that”. You can also attack the question if it is not related to the issue, factually inaccurate, personal or based on false assumptions. Be careful with this method.
Ask the question back to the audience or pass it to another panel member if possible. If suitable, another technique is to imply the question has been asked already, with you stating you don’t want to cover old ground.
Tell the audience member you will talk to them after the event. This gives you more time to think of a good answer and there is less pressure to give a perfect answer.
Or mention that that point is coming up in a slide.
This involves answering the question but changing the subject. You can also give a partial answer or give a negative answer, saying that something else will happen instead.
Avoid answering questions that fall outside of the remit of your talk: “I’m afraid that really falls outside of my objectives for today’s presentation. Perhaps we can resume discussion of that particular point later?”
Diagram Explained : Once you receive a question, you’ll have a few moments to think about it and reframe it in a way that makes sense to you. This will give you five choices on how to react – you can answer, reflect, deflect, defer or change the scope of the question. Once you’ve answered concisely, you can then follow up to check if the person asking the question is satisfied and then continue with the presentation.
Strategies to use when struggling to answer
Here are some strategies to use when you are struggling to answer the question posed to you. For more information, read this article on Dodging the Question .
- Acknowledge the question without answering it – “That’s a good question, let’s consider the impact by looking at…”
- The question fails to tackle the important issue.
- The question is based on a false assumption.
- The question is factually inaccurate.
- The question is too personal or objectionable.
- Decline to answer. Refuse to answer on the basis that it is not your area of responsibility or it is sensitive company information – “You will have to ask [name] because I wasn’t involved in that particular project.”
- Partial answer
- Start to answer but change the subject
- Negative answer. You state what won’t happen instead of what will happen
- Answer a similar question
- State or imply the question has already been answered – “We’ve already covered that topic”
Things to avoid
When handling questions and answers, you will still need to be as professional as you have been for the main delivery of your presentation. There are some common dangers to avoid.
Answering the question you wished you’d been asked
A common trick played by politicians, this strategy ignores the precise nature of the question and uses a predetermined answer to the broad topic area. If handled poorly, this technique is very obvious to the audience and frustrating to the questioner.
Giving a lengthy response
This is the process whereby you make a lengthy response, including all the information you’d left out in planning the main presentation. Your unplanned response will be unstructured and rambling, so keep things focused and brief. If you find yourself rambling, ask them to talk to you after.
Passing the blame
Passing the blame to others comes across as weak and evasive. If an idea from the audience is a good one, acknowledge its value. If it isn’t, make a polite rebuttal and move on.
Defensive answers
Occasionally, questions can really put you on the spot, but it is important to remain calm and in control. An aggressive or defensive reply will be seen as weakness on your part and will spoil the effect of an otherwise successful presentation.
Handling difficult questions
It is important not to start responding to a difficult question before you have thought about the answer. Repeating the question and asking for clarification will help create some space for your thoughts.
Sometimes you will need to think about a question for a moment before responding. You may be able to buy a little bit of thinking time to help focus your response. Useful strategies include searching for an appropriate visual aid to help focus your response or simply pausing for a moment or two to think. For even more time, suggest that you’ll come back to the topic later (but don’t forget to do this).
7 myths when answering tough questions during presentations
Sometimes questions are too difficult to answer. Don’t worry about admitting that you don’t know something or haven’t considered an alternative approach. An enthusiastic “That’s an interesting idea, I’d not thought of that” is much more positive than a mumbled “I don’t know ”. Remember that a presentation is a two-way process and it is important to show that you are learning from your audience as well.
Finally, you can come across a questioner who disagrees strongly with your argument. Although this can feel very awkward, remember that you are still responsible for the whole audience and that you cannot allocate all of your question time to one individual.
If you feel that you have answered the initial question, announce that you will move on and suggest that you might continue discussion after the presentation. If the questioner persists, assert your position calmly by saying “I’m afraid I need to move on”.
You can read more on this topic here: Responding to questions effectively (PDF)
Presentation Guru
The most successful ways to answer questions from your audience.
Every presenter will eventually have to deal with questions from an audience, but what are the best ways to prepare for the questions they may ask? In this article Simon gives a few tips to make sure you’re always ready to answer your audience’s questions effectively, and with confidence .
Let’s face it, presentations are scary. And that’s quite right – they should be. Nerves show you care. If you’re not nervous, why are you bothering? I’ve met good presenters and I’ve met presenters who aren’t nervous: I can count the number of presenters who are in both camps on the thumbs of one foot.
So far, so obvious. But when I ask clients what the most scary bit of presentations is, they most common answer I get is, the questions section.
If I probe deeper, the reasons it’s the most nerve-wracking include things like:
- I can control the rest of the presentation but not this bit
- I can’t rehearse the questions – or the answers!
- I have to think too fast
- I might not know the answers
- I might find out people didn’t like it
- I might have made a mistake
The scary bit, then. The bit of the presentation which brings even experienced presenters out in a cold sweat. Before we get into the tools and techniques for handling questions, let’s look at some of these, very quickly. We can shoot a few of these issues down without breaking sweat – particularly the last few…
Get your ego out of the way
Let’s face it, if you’ve made mistakes, wouldn’t you like to know? If you’d rather people didn’t tell you that you’ve screwed up, you’re not ever going to get a job on my team. The same is true if you’d rather not know that people didn’t like it. Grow up.
And while we’re at it, if you don’t know the answers, that’s fine. Not ideal, but it’s not the end of the world. So long as you know enough, it’s okay. Not knowing the answers is only a problem if you don’t know too many of the answers.
So let’s move on and look at bit more at the ‘real’ issues.
The first thing to say is that more or less any and all of the tricks you learn as a presenter for handling nerves can be used at the start of questions. At the moment when you invite the questions, do your nerves-control-techniques , just like you did at the start of the presentation. (If you don’t have any, pay me to learn some 😉 )
The second key point is very simple. People only ask questions for one of two reasons. Firstly, to show off and secondly because they’re interested. The first group will be transparent to the audience, so don’t lose any sleep over anyone whose ego is bigger than their common sense. The second group, those who ask questions because they want to know more, are to be celebrated. They’re a good thing. Honestly.
Remember, people only ask questions if they care. The very fact that they’re asking questions is a great thing because it shows you did the key thing a presentation is supposed to do – you got them interested. When the questions happen, allow yourself a little smile inside. Result!
Predicting the future – and guessing the questions
But what about this idea that you don’t know what the questions are going to be?
Sorry, but that’s tosh. You might not be able to predict exactly what question, but you can certainly predict the sort of question. A structured, sensible process for designing your presentation – whatever process you use – will certainly throw up more content than you can fit into your presentation. The process of designing your presentation should start off by deciding what to remove.
Chances are, the questions you get will lie in that area you’ve cut out. And if that’s the case, you know what the content is, so you can design your answers just like you’d design the rest of your presentation . Simple.
Well yes… but just because it’s simple doesn’t mean it’s easy. Just ask anyone who’s ever tried to lose weight. The rules of “Eat less: move more” are simple – but not easy!
So let’s break it down a bit to make it more practical. I’m going to start by looking at how to handle the worst case scenario… the blank head where you just don’t know the answer. (Note, I’m dealing with it first because it’s easy to get out of the way, not because it happens often!)
I have no idea
The worst case scenario is simply not to know the answer, so let’s deal with that first. The best way I’ve ever found to handle this issue is to be honest about it, but to respond in a very structured way, so that my credibility stays intact. The formula is this:
- I don’t know, but it’s a good point
- so I’ll find out
- and if you give me your email address I’ll get back to you about it
- by lunchtime on Thursday
Obviously you change the time in the last part to be something you can handle. The first line is a simple admission that you’ve not got the answer to hand. The second part is where you start to recover. The last line is the critical one though. This is how you sound credible to the audience.
Try it for yourself: just say the first line and see how ‘shallow’ it sounds. Then start from the beginning and go through the first two lines. It’s better, but it’s not trustworthy. Finally, run through the whole set of lines and see how much more ‘weight’ the whole thing has when you make a specific promise.
It goes without saying that you need to deliver on that promise!
I still have no idea
A couple of alternative techniques are useful here, too… you can use these in a mix-and-match way.
- Open up to the audience. Try something like “That’ a very good question – what does everyone else in the room think?”. If you do it with enough style and you’ve used an approach up until that point which has been sufficiently collaborative and informal, it can work seamlessly.
- Use a broader-brush answer . Sometimes the question isn’t one that requires a very specific response. You’d be surprised how often one broad-brush answer can be applied to different questions. Take a few moments to consider if this is one of those times. If you’ve got (say) five or six such ‘generic’ answers sorted out in your head before you start your presentation you can often apply one of them instead of trying to improvise an answer.
Save yourself some thinking and PREP
Answering questions means you have to think hard and fast – about both the content of what you say and the way that you say it. One very handy trick is to use structured formulae to give your response a shape. That way you only need to think about the actual content – halving the work on your brain. Once you’ve learned these tools, not only will you love ‘em, you’ll spot them almost every time you listen to a political interview.
This formula is particularly handy for dealing with challenging questions: it stands for Past, Present and Future.
You use it like this:
- “You’re absolutely right to point out that in the past our response times have been too slow. It often took us up to a week to get back to users who emailed in with questions – although the average response time was only 36 hours.”
- “What we’re doing right now is investing in training 14 new members of the online help team. They’re all experts in the software already, so we’re just bringing them up to speed about how the helpdesk works.”
- “What this means that starting next Monday we’ll have a bigger response team standing by, as these new people come on-stream: they should all be up-and-running within only ten days.”
(Numbers 1, 2 and 3 representing Past, Present and Future, in this example.)
This is the most subtle of the formulae, and it stands for Point, Reason, Example, Point. The last point is a restatement of the first one to really hammer it home, not a new point.
The Reason section of your response deals with big picture, data and statistical responses. It puts a logical set of facts to your audience. To make it more impactful with your audience you need to back it up with an Example . Finally you recap your Point .
This example shows you how I used it to respond to a challenging question about women’s rights from someone who was genuinely surprised that women and (more or less) equal rights to men in the UK, including being able to vote…
- “Do I believe women should have the right to vote? Yes, absolutely!”
- “Let’s face it, women make up a bit over half the population of the country and they bring in about forty-eight percent of our GDP – nearly half the money they country gets in.”
- “In fact, in my own household, my wife has a great job and bring in nearly twice the amount I do. It makes her the economic head of the household, although we don’t think of it in those terms. It would seem daft to have the economic head of the household able to vote!”
- “So yeah, absolutely, I think women should vote!”
I’ve labeled the PREP parts as numbers 1 to 4 so you can see what’s what, but the words should flow naturally.
That’s it. Actually it’s not – there’s always more to be said… but it’s a great start.
Predict your questions, prepare your answers. Celebrate them when you get them, and use formulae to help you structure your answers. You’ll be great!
Don’t finish with questions
It all too easily means your presentation gradually runs out of energy and finishes with a whimper. Better to end with a bang. What I do is to take the questions and then when there are (almost) no questions left, go back into ‘ delivery ’ mode to give a very (very!) brief summary before wrapping up with my trademark close. It means the presentation finishes with high energy, on my terms…
- Latest Posts
Simon Raybould
+simon raybould, latest posts by simon raybould ( see all ).
- Motivational Speakers – Are They All They’re Cracked Up To Be? - 4th April 2017
- Do I Really Need Slides in Every Presentation? - 18th October 2016
- The Most Successful Ways to Answer Questions From Your Audience - 8th September 2016
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10 Tips for Handling Questions after a Presentation
In this article, we’ll provide 10 tips for handling questions effectively, from being prepared to staying calm and concise. By following these tips, you can feel confident and prepared to handle any questions that come your way.
As a presenter, handling questions post-presentation can be stressful. However, it’s a crucial part of engaging with your audience and showing your expertise.
1. Listen Carefully
2. repeat the question, 3. don’t interrupt, 4. encourage dialogue, 5. be respectful, 6. be honest, 7. keep it brief, 8. repeat key points, 9. don’t overpromise, 10. be prepared.
When someone asks you a question, listen carefully. This helps you understand better and gives you time to collect your thoughts and form an appropriate response.
Repeat the question aloud before answering to ensure you’ve understood it correctly and give the audience a chance to hear it. It helps clarify any ambiguity and ensures you’re addressing the right question.
Let the person finish speaking before you respond. Interrupting can seem rude and may make your audience uncomfortable. Wait until they’re done to reply.
Encourage dialogue by asking follow-up questions and inviting the audience to share their thoughts or opinions. This creates a more engaging and interactive experience for everyone.
It’s crucial to be respectful and professional when answering questions, even if the inquirer is difficult or confrontational. Respond calmly and avoid getting defensive or argumentative.
If you don’t know the answer to a question, be honest about it. Admit you don’t have the information at hand. Offer to follow up later or direct the person to someone who can help more effectively.
When answering questions, be concise and focused. Avoid rambling or straying off-topic, as this can confuse or bore the audience. Stick to the main point and provide a clear response.
When answering questions, repeat key points from your presentation. This reinforces information and helps the audience understand better. It also contextualizes the answer within your presentation’s larger framework.
Be honest and realistic when answering questions. Don’t overpromise or make claims you can’t back up. If you don’t know the answer, admit it and offer to follow up later.
Before giving a presentation, you should anticipate your audience’s questions. This preparation boosts your confidence and ensures you’re ready with the right answers. Research your topic well, focusing on areas that might cause confusion or trigger interest.
Related Posts:
Presentation Skills
- Introduction
- Storytelling
- Presentation Outlines
- Writing a Presentation Script
- Tools for Creating Presentations
- Creating Interactive Presentations
- Designing Presentation Slides
- Finding & Citing Media
- Citing Your Sources on Slides
- Preparing & Testing Technology
- Recording Your Presentation
Handling Audience Questions
- Presentation Anxiety
- Group Presentations
- Online Presentations
- Feedback Form
- AI Survey for Students
- Co-Curricular Recognition Form
- Faculty Resources
The Question & Answer (or Q&A) session happens at the end of your presentation—audience members are free to ask you questions about your content and your ideas, and you have the chance to show how well you know your research.
But what happens if someone asks a tough question?
In this section, we'll look at how to handle audience questions so you can feel more in control of the situation.
Tips for Answering Questions in a Presentation
Make sure you understand the question and that you've heard everything the person wants to learn.
Re-state the question in your own words and have the person confirm that you've heard and understood their question. For example, you could say, "Are you asking…?" or "Did you mean…?" before rephrasing the person's question.
Be direct and honest. If you don't know the answer, that's okay too, but you should try your best to respond in a way that will satisfy the person who asked you the question.
Use a story that is relatable to the audience to build a better connection with your audience.
If someone asks you a difficult question, don't get rattled! Make sure you're polite, professional, and courteous. Be prepared for your presentation—think about what people might ask you during your presentation and either include the content in your session or leave it for the Q&A.
How to Handle Different Types of Questions
Handling questions from audience members can be one of the most difficult aspects of presenting your work. So, what kinds of questions might come up during your Q&A session?
Check the boxes below to learn more about a few different types of questions and how to handle them.
Direct Questions
Direct questions are the typical questions we use when we want information. Direct questions require direct answers. You want to be clear and concise with your response, and you'll likely only need one sentence to answer the question.
There are three types of direct questions:
- True/False (Yes/No) : You either confirm or deny what the questioner has asked you.
- Multiple Choice : You state which option is true based on two or more choices included in the question.
- Fill in the Blank : Your answer will provide missing information for the questioner.
Hostile Questions
Hostile questions are often designed to challenge the narrative, structure, and conclusions of your presentation. These types of questions can range from annoying comments or rude interruptions to mild differences of opinion to highly charged challenges.
It's important to handle these kinds of disagreeable questions without getting hostile back. Remember: You have the power to control and optimize these difficult situations.
Types of Hostile Questions
Four common types of hostile questions include:
Example: "Your conclusion here is unrealistic, don't you think so?"
With these types of questions, you can respond with a simple “No,” immediately followed by a recap of the issue under consideration.
For example: "No, my conclusion is based on… and…"
In this case, long answers can be effective for diffusing the hostility. Maintain a neutral expression, and maintain eye contact with the questioner. Focus on the issue at hand and use this time to reinforce your ideas. Don’t let your emotions dictate your response.
Example: "How can you suggest such a flawed idea to solve this issue?"
What's essential about your response here is that you do not repeat the inflammatory word (in this case, it would be "flawed"). Keep a cool head, and summarize the issue without repeating the word that the questioner used.
For example: You might start your response saying, “The issue at hand is what impact this solution will have on our user group going forward… ”
You can then use this time to provide more information about how you came to this solution for this particular user group. Respond on your terms, not the terms of the questioner.
Example: "What kinds of sources did you look at to come to your conclusion?"
This type of hostile question is difficult to convey in a written form because they will sound similar to a direct question. The question is not using any inflammatory words or asking you to agree with a negative, but the question may still be hostile depending on the tone
In these situations, ignore the tone and respond as if the question was asked in a completely straightforward way–as difficult as that may be. Stay calm and give the questioner the information in a simple, direct way.
Example: "Given your background and limited knowledge on this subject, why did you even choose this topic for your presentation?"
Negative preconditions refer to the inclusion of negative assumptions or statements about the presenter or their work before the question is even asked. By framing the question in a negative way first, the presenter is then put into a defensive position, which makes it harder to provide a confident or satisfactory answer.
Similar to inflammatory trigger words, try to ignore the negative preconditions and focus exclusively on the issue at hand.
For example: "During this project I learned… which has a major impact on… As I stated earlier in the presentation, I was drawn to this topic because of… and… which has helped me…"
It's important to note that these kinds of negative preconditions are not constructive or helpful in the classroom—ideally, your professor will confront the person who asked a question like this!
Multi-Part Questions
Multi-part questions are questions that have multiple distinct parts or sub-questions. Instead of asking a single, straightforward question, the questioner will weave together different inquires in the same question.
For example: "I appreciated that your project focused on renewable energy sources—I was curious about a few things: What are the advantages of those sources in Ontario? Are they more expensive than our current energy solutions? What's their potential for widespread adoption here?"
As a presenter, it can be difficult to keep track of all these different questions—in most cases, the questioner genuinely wants more information, but they know you'll only have time to call on them once during the Q&A session.
You can approach this situation by answering each part separately. It can help to pretend a different questioner asked each question. Make sure that you're concise with your answers so that other audience members can ask their questions as well.
If you're having trouble remembering each part of the multi-part question, you can ask: "Could you remind me of your next question?" There's nothing wrong with briefly asking the questioner to repeat a part of their question—it shows that you care about providing a complete answer for your audience.
Long-winded 'Questions'
Long-winded 'questions' are more of an experience than a question.
In this situation, an audience member will flood you with their opinions or personal stories and there may or may not be a question tacked on to the end of their speech—but you're still expected to respond to them.
For example: "This is more of a comment, but your presentation reminded me of a project I worked on where I had to… It's refreshing to see someone else explore this topic, I only just learned about it last term when we… I was hoping to learn more about… I added something similar in my presentation for… … …"
A simple way to handle this situation is to acknowledge the higher-level, big picture ideas in what the person has said, and to then talk to the central idea of their 'question'. You don't need to address all the smaller opinions or ideas the person has shared—just stay focused on the key ideas or arguments from your presentation.
You could start by saying, "Clearly, there are a lot of issues going on here. Overall, I would say…" and then either answer the question or summarize your key ideas in about 2-3 sentences. Then you can move on to the next questioner.
Watch the video below to learn about the tone you should use during your Q&A session. You'll also learn specific phrases you can use to clarify questions or communicate when you're not sure about an answer.
Tips to Run a Successful Q&A Session
Successful presenters prepare for the Q&A session with the same focus and detail as their presentations—this is a chance for you share extra details, clarify any confusion, and make a great last impression on your audience.
Check the boxes below to learn what you should do before and during your presentation to create a smooth, successful Q&A!
Before Your Presentation
You might not know exactly which questions you'll be asked during your Q&A session, but there are still ways you can prepare yourself.
Try the following three techniques before your next presentation:
Work out the answers to these questions as you're working on your presentation—these questions can help you figure out where you might need to do more research. Decide which questions you'll incorporate into your presentation, and which ones you'll leave to the Q&A session.
Test out your presentation with a friend, a family member, or a tutor at Sheridan's Tutoring Centre . Ideally, you want to test your presentation on someone with little to no knowledge about your topic—they can help point out areas that aren't clear so you can add more detail. You can book a free tutoring appointment on TutorOcean .
Spend time practicing your answers by speaking them out loud. The more you prepare, the more natural you will sound during your Q&A session!
During Your Q&A Session
Use an open-ended question (e.g., "Who has the first question?" "What topic should we start discussing?") rather than a 'yes/no' question (e.g., "Are there any questions?" to get the conversation started.
If you've waited about 30 seconds and no one is asking a question, you could start the Q&A by talking about something that interested you in you research. For example, "When I started my research, I had a lot of questions about 'X'. A key part of 'X' is…"
Repeating questions serves two main functions: First, it allows you to clarify what the questioner has asked; second, it helps to make sure your audience has heard the question.
You don't need a quick answer for everything—give yourself the chance to think about what the questioner has asked, what you know about the topic, and what information might help the questioner.
Aim for 2-3 sentences in your answer. If you feel like your answer needs to be longer, offer a summary of your ideas in 2-3 sentences and then offer to either talk to the questioner after your presentation or to e-mail the questioner (or the class) with a longer response.
It's better to say, "I don't know, but let me look that up and I'll send a note to the class" than it is to make up an inaccurate or misleading answer.
If someone asks you a difficult question, respond calmly and politely. Help the questioner feel heard by briefly acknowledging their concern or point or question, and then offer to follow up with them after the Q&A session is over.
End your Q&A session by thanking everyone for their thought-provoking questions. Make sure that you return the favour by engaging with your classmates during the Q&A session of their presentations too!
- Last Updated: Sep 5, 2024 10:25 AM
- URL: https://sheridancollege.libguides.com/presentationskills
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How To Handle Tough Presentation Questions With Confidence
Home > How to Present > Presentation Questions
Handling tough presentation questions posed by aggressive audience is a nightmare for most presenters. This usually adds to their fear of speaking.
You can deal them with poise, when you know how to categorize tough questions into one of the 5 common types.
Why does audience ask tough questions?
The reasons could vary from hidden personal agenda to low self esteem . No matter what reasons your audiences have for acting tough, their questions usually have certain common characteristics.
How to see it coming?
Usually tough presentation questions are preceded by a protective cushion statement.
The statement could be innocuous like –
With all due respect to you…or
You may be right, but…
Or it could be downright nasty, like – Considering your poor record in the past…
But, when you see a cushion statement coming, you know that a tough question is on its way.
The first task is to classify it…
The 5 common types of tough questions are:
1. General punch in the pain area
Usually these presentation questions have nothing to do with the topic of your discussion. The intention of the questioner is to use the public forum to throw a general punch in the pain area of the group. The main idea is to instigate a bitter debate in the crowd.
What do you think of the favoritism happening at the top level?
The question is like a computer virus. When you click on it, you trigger untold damage.
Method to handle it:
Avoid the bait. Your answer could be in the lines of, “Since the question is not directly in the purview of our discussion topic, we will take that offline. Thank you for your participation. Is there any other question on what we discussed so far?”
Logic in the answer structure:
Notice that you didn’t thank the questioner for raising the issue, but thanked him for participating. You clearly mentioned that the question is out of the purview of discussion and asserted that you will take it offline.
To ensure that the discussion remains within the boundaries, you asked, “Is there any other question on what we discussed so far?”
Every sentence in the answer has a clear purpose and this usually puts the control right back in your hands.
2. Choose between devil and the deep blue sea
You are given two choices and you are trapped when you choose either of them. The questioner usually has a personal agenda and it is up to you to find the way out.
Do you care about achieving your team targets or about your team welfare?
When you say, you care about your team targets; you get portrayed as a heartless leader running a slave ship. When you say, you care about your team welfare; you get portrayed as a weak leader with no goal orientation.
You don’t have to be restricted by the two options. Your answer could be in the lines of, “I care about both. Let us see how we can achieve both the ends for the benefit of our team.”
By asserting to choose both the options you get the control in your hands. You may even choose an entirely new option. This puts the question in perspective and keeps you on track.
Are you interested in sharpening your presentation skills by working with detailed examples and exercises?We recommend the . Learn how to make remarkable presentations step-by-step and at your convenience. |
3. Can I shoot from your shoulder please?
What according to you will be our Director’s view on this debacle?
Anything you say will be quoted and used against you. So, don’t fall into the trap.
You can’t be expected to answer on behalf of someone else. So, your answer could be, “It would be appropriate to ask the question to the Director herself. However, in my personal view…”
By stating that you are not the right person to give someone else’s view you avoided the trap. By providing your personal view, you showed that you are in control.
4. The loaded gun
This is usually an allegation in the garb of a question. The questioner wants to accuse you of something. The accusation is cleverly hidden as a question to seek the crowd’s approval. Unless you are watchful, you’ll get trapped in this.
Considering you couldn’t handle your team too well last year, can we expect to see any improvement this time?
If you haven’t noticed yet, this is an allegation and not a question. With this presentation question, the questioner wants to tell the crowd that it is you who is responsible for the team’s poor performance last year.
If you simply begin listing your initiatives for this year, you imply that you didn’t handle your team well last year, which may not be the case in reality.
Isolate the allegation and handle it squarely. Your answer to this presentation question could be, “If I understand you correctly, you assumed that I was responsible for the team’s poor performance last year. May I know why you made that assumption?”
By isolating the assumption you stopped the questioner in the tracks. By inviting an explanation for the assumption you created a chance for yourself to explain your view. This disarms the questioner and helps you win the trust of the crowd.
5. Imaginary question
This question is aimed to expose your lack of preparation. The questioner wants to hog the limelight by putting you in a spot.
“If the regulations were to change tomorrow, how will we respond to the issues that arise?”
You can’t disregard the question. It will make it seem like you lack foresight.
Draw the attention to the assumption. Your answer could be in the lines of “Is there any specific reason why you believe that the regulation will change in the immediate future?”
Logic of the answer structure:
The answer is structured as a question. This puts the ball right back in the questioner’s court. If there is credence to the assumption, everyone gains. If there is no base behind the assumption, it puts the control back to you.
Now, you learnt the process of handling tough presentation questions.
Let us make it clear that 99% of your audience ask questions, either to seek information or to seek reassurance from you.
All we discussed in this article is about that rare 1% of the audience who can undermine your confidence as a presenter.
Do you know what your presenter personality type is? This will also help you understand your strengths and action points as a presenter.
Thumb rule for presentation questions…
…the two questions you need to ask yourself when you hear a cushion statement followed by a question is…
- Is the question relevant to the topic of discussion?
- Is there any assumption made in the question?
The answers will guide you in the way forward.
If you had followed the Minimal® process for creating your outline you can anticipate most of the genuine questions that may arise in your presentation.
You gain additional confidence to handle audience by having strong visual slides that sell.
That is all the preparation you need.
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Tress Academic
#30: Questions from the audience you should be prepared to answer
November 5, 2019 by Tress Academic
You can never know the exact questions that the audience will ask after you have finished a conference presentation. This uncertainty can cause additional stress for you, and put you on edge during your presentation. There are, however, a few questions you can assume that someone from your audience might ask. So why not prepare yourself for these questions just in case? We’ll tell you which type of questions these are, and how you can easily prepare yourself for them. Having answers ready for these standard questions will make the Q&A part so much easier for you and alleviate unnecessary stress on the big day.
When we recently held our course “How to present at international scientific conferences” at a Swiss university, we discussed the Q&A part that comes right after a conference presentation with the participants. They spoke about their experiences at conferences where they presented their research, and everything that made it especially difficult for them. The presentations were always a big cause of stress and anxiety for them – is it for you as well? If so, we have another post from the Smart Academics Blog that will help you to deal with being nervous, see #3: “How to cope with stage fright?” .
If you are not an experienced presenter, it is a pretty big thing to go out and stand in front of a large crowd of colleagues from your field and tell them about your work. What our course participants were most scared of – even more than giving the talk – was the moment after they had delivered their presentation and the session chair opened the floor for questions. This was the moment where the unexpected could happen because they didn’t know what the questions would be. The biggest fear in the moment was to receive questions that they cannot answer or that make them look inexperienced, ignorant or worse!
We totally understand this fear. Imagine you were well-prepared for a talk and had a good feeling throughout the presentation, but the questions from the audience could spoil the good impression. Just imagine if you would have no idea how to answer relatively simple questions – this would be a waste of!
Do you have the same fears? We’d love to help you overcome them! There are actually a handful of questions that are very likely to be asked. These are the type of questions that so often come up at conferences, especially when early-career researchers are presenting. You should be prepared for these questions, with an answer in hand, which is not difficult to do! It should be a part of your preparation for the conference talk to think about these questions. You will see, it takes a lot of stress off your shoulders!
Let us tell you about the most common audience questions at conferences below. If you want to prepare yourself for the next talk, download our free worksheet “Questions I should be ready to answer” .
Typical audience questions you should have an answer for
1. what’s next … .
Of all the questions that people from the audience could ask you, this is for sure one of the most friendly and helpful ones. This question offers no critique of your work, and it does not ask for clarification of anything you said in your talk. The questioner simply wants to know what your next research steps are. They are interested in your research and express curiosity of how it might go on.
So, make sure you have an idea about which follow-up steps you want to take with your research. Be prepared to tell the audience a little bit about how you might progress. Think about what you want to say before the question is asked and make a structure of the points you want to say, so you don’t leave out anything important. Use our free worksheet “Questions I should be ready to answer” to help you.
2. Why should we know more about this?
If you hear this question right after finishing your talk, you might feel a bit frustrated, or even threatened. Why is the audience asking this at the end? Wasn’t your talk clear enough? Have they not listened to you? It can sound as if the questioner doubts the value or necessity of your work. Or it could feel as if you were not clear enough when describing why you research what you do.
In fact, this is again a very friendly and helpful question. It has no negative connotation and the questioner has no intention of criticising you or your work. He or she may just want to know more explicitly from you why you did this research and why it is worth doing in such detail. It is a question about the relevance of your work.
So, what do you do? Tell the audience why you did your research, what you expect as its outcome and give some examples or applications to help them better understand why your work is needed. Use our free worksheet “Questions I should be ready to answer” .
3. How have you done this …?
This is a question about your methods or the overall approach you’ve applied. You will probably be surprised to get this question because you’ll think you had explained everything very clearly in your talk. Obviously, this was not the case for the person asking.
Don’t be scared! You have most likely not failed to talk about your methods, but in presentations, the reporting on the scientific methods that were applied to address a certain question is often the most difficult part for the audience to comprehend. Thus, it is not surprising that questions arise on the matter.
Properly describing the methods you applied in your research in a conference presentation is challenging. You hardly have the time to go into such detail in order to make the audience fully understand it. In a typical 15-minute presentation slot, which requires time for questions and discussion, so it is really more like a 10-12 minute talk, you have only a few minutes available to explain your approach.
For this reason, we advise participants in our courses to always keep the methods part of your presentation short, by reducing it to the main steps and avoiding too much detail. You should give only a rough outline of the steps because it is difficult, tiring, and sometimes also a bit boring for the audience to listen to a specific set-up of a workflow or a project when you have not been part of the project.
Instead, spend time in your talk presenting your problem, your findings, your examples, and your take-home message. This is what the audience needs to understand! But of course, it might then trigger a question about HOW have you done it, which again, you can prepare yourself for. It is really a friendly and helpful question from an interested person. The audience shows that they want to better understand how your work was done.
In your preparation phase, determine which methods or method steps could be unclear to your audience and what kind of information they would need to have for a quick understanding of a complex issue. Use our f ree worksheet “Questions I should be ready to answer” to help you prepare for this step.
4. What do you mean by …?
The fourth most common question that you can expect to receive is probably the easiest one to answer. It is a clarifying question where the questioner has not understood a specific term, a process, or an aspect of your presentation that you referred to.
Questions like this pose no threat but are necessary for your audience to fully get your talk. Don’t forget, you will also have some listeners in your audience that come from other fields and they might not be familiar with your specialist terminology. We can never know what the exact level of knowledge of our audience is, therefore, you will sometimes be surprised to get questions about aspects you think are common knowledge – they probably are not.
If you follow our rule to only include what you can explain yourself in your presentation, you will never have a problem with this question. If you fully comprehend what you talk about, you will always be able to address this question professionally. If you try to illustrate your vast knowledge by alluding to processes that you do not fully comprehend, you run the risk of not being able to further explain to them when asked by the audience. Keep your presentation air-tight to what you know you know!
You can prepare yourself with an overview of topics and aspects that probably somebody in the audience who isn’t from your field wouldn’t know and potentially need a clear explanation. Our free worksheet “Questions I should be ready to answer” will help you to prepare for this.
Naturally, the Q&A part of a conference presentation is the part that you can’t prepare for as precisely as the actual delivery of your presentation. There will always be an element of surprise for you and this is of course also the purpose of this interaction with the audience. They want to experience you off the cuff, where you have to show a bit of spontaneity. They are not coming to see a well-rehearsed play, but a glimpse of the scientists who are conducting this cutting edge work.
That does not mean everything taking place during the Q&A is random and you have to give yourself over to fate. An audience can feel when you are nervous and they feel for you when you are a less-experienced presenter. Therefore, they sometimes deliberately ask some of the questions above, because they know these are ‘soft-ball’ questions that you can answer. So, make sure you are prepared for them and show your audience that you have done the work and deserve their attention. We wish you best of luck with your next Q&A session!
Relevant resources:
- Worksheet “Questions, I should be ready to answer”
- Presentations course “How to present at international scientific conferences”
- Smart Academics Blog #03: How to cope with stage fright?
- Smart Academics Blog #24: New to the PhD? – 5 tips for a great start!
- Smart Academics Blog #26: First conference presentation? 17 life-saving tips
- Smart Academics Blog #95: Apply these 5 tips to improve any presentation
Relevant courses and services:
- 1-day course: Presenting successfully at virtual conferences
- 3-day course: How to present at international conferences
- 1-to-1 advice: Presentation Check
More information:
Do you want to present successfully at conferences? If so, please sign up to receive our free guides.
© 2019 Tress Academic
#ConferencePresentations #ConferenceTalk #QA #QuestionsAndAnswers, #AudienceQuestions
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Spark's Presentation & Public Speaking Blog
- 7 Tips to Encourage Audience Questions in Your Presentation Q&A
September 19, 2017
Ever seen a presenter ask “Any questions?” at the end of their presentation, and heard only crickets from the audience?
In my work as a professional emcee and trade show presenter , I see it often, and it always makes me cringe because it’s so awkward, and so completely avoidable.
Asking for questions and getting none kills a presentation’s momentum. It usually goes like this:
- The presenter, having run out of content, asks “Any questions?”
- The audience, having no questions, freezes in place.
- Everyone thinks they hear crickets, though there are none in the room.
- The presenter, getting no questions, says, “OK, I guess I’m done.”
OUCH. How’d that happen?
Chances are, you caught your audience by surprise. They didn’t know you’d take questions, so they didn’t think of any. When you asked, you caught them off guard.
I want your next presentation to end with a bang, not a whimper. So try these tips to encourage questions:
1. PREPPING YOUR Q&A: PRIME YOUR AUDIENCE
> TIP THEM OFF EARLY: As you start your presentation, tell your audience: “I’ll take all your questions at the end, so write down your questions as you think of them along the way.” That’ll get them active thinking of questions throughout your presentation.
> REMIND THEM: A few minutes before you take questions, say: “I’ve got one more slide to cover, then I’ll take your questions.” That’ll remind them to think of some questions if they haven’t yet.
2. STARTING YOUR Q&A: GIVE THEM A NUDGE
> LEAVE ROOM: Starting a Q&A with little or no time left discourages questions; your audience wants to leave on time too! Instead, carve out 5-10 minutes or more for questions (and cut some content to make room if needed; your audience prioritizes the information they want to get over the information you want to share).
> USE A PLANT: Have a “plant” in the audience who’ll ask the first question (one you’re comfortable answering), which encourages other audience members to ask (and saves them the awkwardness of going first) and gives them time to think of something to ask.
> CHANGE YOUR PHRASING: Your audience may interpret the phrase “Any questions?” as a sign that you don’t expect or even want questions, which discourages them from asking. Instead, encourage questions by phrasing your question with a more upbeat, expectant tone: “Who’s got a question?” or “Who’d like to go first?”
> ASK IT YOURSELF: Ask yourself a common question: “One question I get often is…” Then answer it. Again, this encourages the audience to follow suit, and gives them more time to think of a question.
3. ENDING YOUR Q&A: ADD THAT BANG!
Q&A or not, ending your presentation by saying you’re ending your presentation (“OK, I guess I’m done”) will end your presentation with a whimper. You can easily replace that whimper with a “bang” by restating your main takeaway and thanking your audience:
“Folks, I hope my presentation has shown you that when it’s raining and you want to stay dry outside, use an umbrella! You won’t regret it. Thanks so much for your time.”
And thank you so much for your time!
by Andy Saks
Posted in: Sparky Says: Presentation & Public Speaking Tips | No Comments
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COMMENTS
Beforehand, think through the types of questions audience members might ask. Put yourself in your shoes and ask yourself what concerns they might have about how your message impacts their job ...
Asking questions after a presentation is not just about seeking clarity on what was discussed. It's a golden opportunity to delve deeper, engage with the speaker, and enhance your understanding of the subject matter. But knowing which questions to ask isn't always straightforward.
Q&A questions, short for "Questions and Answers", are inquiries posed by an audience or participants to the speaker or presenter during the Q&A session of a presentation. This Q&A segment typically follows a presentation, a talk or a lecture, providing the opportunities for the audience to seek clarification, ask additional information, or ...
Killer question 1 - You don't know the answer. The old saying 'honesty is the best policy', has stood the test of time because it's true. The moment you try to bluff your way through a question you don't know the answer to, you lose your credibility. Try this instead. Step into the question.
Here are five steps you can take to prepare for the question-and-answer portion of your presentation: 1. Consider what others might want to know. Your audience is an essential factor in how you approach your presentation because they're absorbing the information you present. If you're speaking to a crowd of experts in your field, your approach ...
At the end of your presentation, if it is appropriate for the type of presentation, solicit questions from the audience. Responding to Audience Questions When someone is asking a question, make eye contact with that person, listen positively, and acknowledge by saying "thank you for that question," or say "that is an excellent question" or ...
Audience Engagement and Participation: Inviting questions at the end of your presentation allows your audience to actively participate, transforming your session into an interactive experience. As Albert Einstein aptly put it, "The important thing is not to stop questioning.". 2. Addressing Confusion and Skepticism:
9. Finish strong. 10. Beware the last question trap. What To Do Next to Better Answer Presentation Questions. Let's review each tip in turn: To Answer Questions Tip #1. Listen to the question! Take a mental step back when you hear a question.
1. Listen to the whole question. You don't have to answer a question immediately. Pause for a few seconds, actively listen to all parts of the question and think about the best way to answer. Frequently questions can change direction at the last moment, particularly if the questioner is thinking on their feet.
Answering questions means you have to think hard and fast - about both the content of what you say and the way that you say it. One very handy trick is to use structured formulae to give your response a shape. That way you only need to think about the actual content - halving the work on your brain.
7. Keep it Brief. When answering questions, be concise and focused. Avoid rambling or straying off-topic, as this can confuse or bore the audience. Stick to the main point and provide a clear response. 8. Repeat Key Points. When answering questions, repeat key points from your presentation.
Here are the steps you can take to prepare for presentation questions: 1. Consider what others might want to know. Your audience matters in how you approach your presentation. If you're speaking to a crowd of experts in your field, your approach may differ than if your presentation is for those who know nothing about your topic. By analyzing ...
The components are: your style, your language, your slides. These should meld together in a coherent way. If you are going to be presenting with the help of slides take a moment to imagine what visual style will look best in the eyes of your audience. The presentation is about you/your product, but is for them.
The Question & Answer (or Q&A) session happens at the end of your presentation—audience members are free to ask you questions about your content and your ideas, and you have the chance to show how well you know your research. ... Hostile questions are often designed to challenge the narrative, structure, and conclusions of your presentation ...
There is both an art and science to answering live questions. Be patient with yourself. Like any other skill, answering questions takes focus, deliberate practice and repetition. 10 Tips: 1. Do not attack the questioner 2. Prepare and rehearse 3. Develop go-to messages 4. Pivot to your messages 5.
The 5 common types of tough questions are: 1. General punch in the pain area. Usually these presentation questions have nothing to do with the topic of your discussion. The intention of the questioner is to use the public forum to throw a general punch in the pain area of the group. The main idea is to instigate a bitter debate in the crowd.
Be prepared to tell the audience a little bit about how you might progress. Think about what you want to say before the question is asked and make a structure of the points you want to say, so you don't leave out anything important. Use our free worksheet "Questions I should be ready to answer" to help you. 2.
So try these tips to encourage questions: 1. PREPPING YOUR Q&A: > TIP THEM OFF EARLY: As you start your presentation, tell your audience: "I'll take all your questions at the end, so write down your questions as you think of them along the way.". That'll get them active thinking of questions throughout your presentation.
Other speakers prefer to deal with questions at the end of the presentation. If you prefer this approach, ensure that you set aside sufficient time for questions but also limit the amount of time available. The amount of time will depend on the type of presentation you are giving but usually 10 minutes of question time should be sufficient.
One of our favorite ways of keeping an audience engaged with questions is with this or that questions. Or, as we call them at Slides with Friends, tea vs coffee questions. Our slide deck Tea vs Coffee was created to make engaging with big groups easier, but still fun. 1. Coffee or tea? 2. Hot or cold climate? 3.
Top 20 Presentation Interview Questions & Answers. Master your responses to Presentation related interview questions with our example questions and answers. Boost your chances of landing the job by learning how to effectively communicate your Presentation capabilities. InterviewPrep Skills Career Coach. Published Nov 19, 2023.
Quiz: How to answer questions in presentations. Below is a definition/description of each of the words/phrases in bold from the above text. Now choose the word/phrase from the question's selection box which you believe answers each question. Only use one word/phrase once. Click on the "Check Answers" button at the bottom of the quiz to check ...
A Q&A or "questions and answers" is simply allowing your audience or students to ask questions during or after a presentation. Participants ask questions anonymously via their smartphone or laptop, and the presenter can view them before answering. This typically results in more participation and more efficient live Q&A sessions.
"Here is the answer that the Commissioner should have provided to the very clear question regarding the racism, misogyny, and harassment experienced by the Players," Jackson's statement read.
Live Simulations: For educational or technical presentations, conduct a live simulation to showcase how a process works in real time. Example: Scenario: In a tech conference presentation, perform a live demo of your software, showing its key features and benefits. Allow the audience to ask questions and interact with the software during the demo.
"Worthwhile question. Absolutely reasonable answer from Clark. Swift told us who she was voting for, but spent as much energy telling people to get educated and get signed up to vote.
Caitlin Clark had the perfect answer to a question about Kamala Harris and Donald Trump. Caitlin Clark liked a pretty big social media post from Taylor Swift on Tuesday night.
Her answer would indicate if her administration would gut Title IX protections for women's sports and green-light gender ideologues who want children and adolescents to have easier access to ...