case studies for upsc essay

UPSC Essay: Examples, Quotes, Case studies

Environmental dimension, the hornbill festival.

It is a remarkable story of conservation of the bird after which it is named. Today, the Naga people are at the forefront of ensuring the safety of hornbill nests. It is an amazing example of how hunters can turn protectors.

Prof. Wangari Maathai

Introduced the idea of planting trees with the people
Through the Green Belt Movement she has assisted women in planting more than 20 million trees on their farms and on schools and church compounds.

Case Studies

Holy compost in temples at Bengaluru. Leaf decomposters to process flower waste
Project Tsang-da aimed at sustainable waste management in rural areas of Leh
Norwegian Embassy in Delhi - equipped with eco-friendly technology and techniques — first green embassy in India
“We have not inherited this earth from our forefathers; we have borrowed it from our children”.
"We are the first generation to get impacted by climate change, and last who can do something about it" (Barack Obama, Paris COP)

Note: We will keep updating these examples.

💌 Subscribe to UPSCprep.com

Actionable insights for improving your Prelims, Mains and Optional preparation, direct to your inbox.

Thank you for joining! Please check your inbox for a link to confirm your email address.

Skip to primary navigation
Skip to main content
Skip to primary sidebar

UPSC Coaching, Study Materials, and Mock Exams

Enroll in ClearIAS UPSC Coaching Join Now Log In

Call us: +91-9605741000

Essay Paper UPSC 2022 (Mains): Question Paper and Analysis

Last updated on September 16, 2022 by ClearIAS Team

The Essay Paper in UPSC CSE 2022 was easy compared to previous years. Please find the questions in the Essay Paper of the UPSC 2022 Civil Services Mains Examination (written).

UPSC conducted the Essay Paper , as part of the Civil Services Main Exam 2022 on 16-09-2022. The question paper was not as shocking as last year.

There were 8 Essay topics, out of which candidates were asked to write on two topics in 3 hours.

Candidates were supposed to answer about 1000 words for each essay (about 10-12 pages).

Table of Contents

Essay Paper UPSC 2022 Instructions

Total Marks: 250 marks, Time duration: 3 hours.
The essay must be written in the medium authorized in the admission certificate which must be stated clearly on the cover of this question-cum-answer (QCA) booklet in the space provided.
No marks will be given for answers written in a medium other than the authorized one.
Word limit, as specified, should be adhered to.
Any page or portion of the page left blank, must be struck off clearly.

Essay Question Paper – UPSC Civil Services Main Exam (Written) 2022

Write two essays, choosing one topic from each of the following Sections A and B, in about 1000-1200 words each:

Forests are the best case studies for economic excellence.
Poets are the unacknowledged legislators of the world.
History is a series of victories won by the scientific man over the romantic man.
A ship in the harbour is safe but that is not what a ship is for.
The time to repair the roof is when the sun is shining.
You cannot step twice in the same river.
Smile is the chosen vehicle for all ambiguities.
Just because you have a choice, it does not mean that any of them has to be right.

UPSC , as always, has ensured that the essay topics were much different from the GS questions.

👉 Which year are YOU targeting for success in the IAS/IPS/IFS Exam? 🚀

(1) ⇒ UPSC 2025: Prelims cum Mains

(2) ⇒ UPSC 2026: Prelims cum Mains

(3) ⇒ UPSC 2027 Prelims cum Mains

Tip: Know more about ClearIAS Courses (Online/Offline)

A philosophical theme is clearly evident in most of the essay topics in Section A as well as Section B. This was the case in 2020 and 2021 as well. It is a clue about what UPSC expects from the essay paper.

Rather than asking candidates to write on topics most aspirants are familiar with or trained with, UPSC is now evaluating the essay writing skills of aspirants by providing them with abstract or philosophical topics.

This year, most of the topics were either proverbs or famous quotes.

All 8 topics presented this year will test the spontaneous thinking, comprehension, writing skills, and time management of aspirants.

Thinkers, Philosophers, and their Quotes

Let’s analyse the source of some of the question topics.

POETS ARE THE UNACKNOWLEDGED LEGISLATORS OF THE WORLD

This essay topic is one of the best-known and most frequently quoted lines from the Romantic poet Percy Bysshe Shelley (1792-1822).

Shelley thinks that poets can institute laws and create new materials for knowledge, determining the role of poets as legislators.

Shelley’s account of poetic language seeks to find an order to the chaos, which, possibly, Shelley sees in human society: the mess that only poets can fathom.

Therefore, he thinks, the poets’ enhanced poetic language can re-institute order in human society.

A SHIP IN HARBOUR IS SAFE BUT THAT IS NOT WHAT A SHIP IS FOR

This essay topic is connected with John A Shedd , an author and professor, who is attributed to this quote. Reference: his book Salt from My Attic , a collection of quotes and sayings (1928).

This phrase means, that getting out of your comfort zone is key to experiencing new things and broadening your horizons.

Only taking risks helps us grow as people—to either achieve our goals or do the things we’ve always wanted to do.

THE TIME TO REPAIR THE ROOF IS WHEN THE SUN IS SHINING

This essay topic was connected with John F. Kennedy. In his 1962 State of the Union Address, John F. Kennedy declared, “The best time to repair the roof is when the sun is shining”.

The primary message of the quote is fixing a leak is best done when the weather is good, rather than when it is not.

Ideally, you should begin the work of fixing the roof as soon after the leak was found. The first sunny day would be ideal. It is not easy to fix a roof when it is raining.

This statement is being used to remind us to do the right things at the right time. It also points us to take the advantage of favourable time.

YOU CAN NOT STEP TWICE IN THE SAME RIVER

This essay topic was quoted by Heraclitus, a Greek philosopher born in 544 b.c.

This means that you cannot step into the same river twice because the flow of the river will change each second. You will also change each second.

It is not possible to repeat past experiences, as time changes all things. You won’t get the exact experience twice. You need to live in the present and enjoy each moment.

A SMILE IS A CHOSEN VEHICLE FOR ALL AMBIGUITIES

This essay topic was quoted by Herman Melville, an American novelist.

JUST BECAUSE YOU HAVE A CHOICE DOES NOT MEAN THAT ANY OF THEM HAS TO BE RIGHT

This essay topic was quoted by Norton Juster, an American academic, architect, and writer in his book The Phantom Tollbooth

What should aspirants preparing for next year do for an essay paper?

First of all, you should take the essay paper seriously.

Unless properly trained, it is not easy to write 10-12 pages on an abstract or philosophical topic.

You need to polish your comprehension and analytical skills.

Read different kinds of essays – particularly philosophical essays.

Give stress to the thoughts of philosophers like Immanuel Kant, Thomas Aquinas, John Locke, Friedrich Niche, Karl Marx etc. Start writing essays on famous quotes.

Also, be prepared to write essays touching on other areas like society, politics, economy, or technology. UPSC is known for surprises.

Remember that there is nothing like a constant trend with respect to UPSC questions.

What you get by analysing the previous year’s question papers are clues. And only those are what you need from UPSC questions!

Best-Selling ClearIAS Courses

Upsc prelims cum mains (pcm) gs course: unbeatable batch 2025 (online), rs.75000 rs.29000, upsc prelims cum mains (pcm) gs course: ultimate batch 2025 (online), rs.95000 rs.49000, upsc prelims cum mains (pcm) gs course: ultimate batch 2026 (online), rs.115000 rs.59000, upsc prelims cum mains (pcm) gs course: ultimate batch 2027 (online), rs.125000 rs.69000.

About ClearIAS Team

ClearIAS is one of the most trusted learning platforms in India for UPSC preparation. Around 1 million aspirants learn from the ClearIAS every month.

Our courses and training methods are different from traditional coaching. We give special emphasis on smart work and personal mentorship. Many UPSC toppers thank ClearIAS for our role in their success.

Download the ClearIAS mobile apps now to supplement your self-study efforts with ClearIAS smart-study training.

Reader Interactions

September 17, 2022 at 5:03 am

I want to join this…..

Don’t lose out without playing the right game!

Follow the ClearIAS Prelims cum Mains (PCM) Integrated Approach.

Join ClearIAS PCM Course Now

UPSC Online Preparation

Union Public Service Commission (UPSC)
Indian Administrative Service (IAS)
Indian Police Service (IPS)
IAS Exam Eligibility
UPSC Free Study Materials
UPSC Exam Guidance
UPSC Prelims Test Series
UPSC Syllabus
UPSC Online
UPSC Prelims
UPSC Interview
UPSC Toppers
UPSC Previous Year Qns
UPSC Age Calculator
UPSC Calendar 2025
About ClearIAS
ClearIAS Programs
ClearIAS Fee Structure
IAS Coaching
UPSC Coaching
UPSC Online Coaching
ClearIAS Blog
Important Updates
Announcements
Book Review
ClearIAS App
Work with us
Advertise with us
Privacy Policy
Terms and Conditions
Talk to Your Mentor

Featured on

and many more...

ClearIAS Programs: Admissions Open

Thank You 🙌

UPSC CSE 2025: On May 25, 2025

Subscribe ClearIAS YouTube Channel

Get free study materials. Don’t miss ClearIAS updates.

Subscribe Now

IAS/IPS/IFS Online Coaching: Target CSE 2025

Cover the entire syllabus of UPSC CSE Prelims and Mains systematically.

[Ethics] Sample Questions, Case studies for UPSC General studies paper 4 based on Donald Menzel’s book

Essay-ish / abstract questions, disobeying an informal order, returning unspent money, misleading for good purpose, private matter of public employee, political neutrality, political neutrality part.2, salary hike vs team spirit, holding charity auctions in the office, spouse in the same office, private endorsement by public official, man of word or man of money, courage with a price tag.

So far in the [Ethics] mock-question series

UPSC’s sample paper for GS4
Samples questions based on ethics courses of San Diego and Texas University

Now this this articles contains case-studies/questions are based on Donald C. Menzel’s book Ethics Moments in Government:Cases and Controversies .

For the Essay-ish questions I’ve merely lifted statements from the book. Because UPSC seems to be doing similar thing for Public Administration (lift sentences from some book and ask the candidate to ‘comment’ on it).
for the case-studies questions, I’ve given Indian flavor to those American cases and included a few answer key points but by no means they’re sacred/official/final/marksworthy- they’re only meant to serve as lighthouse for the utterly confused.

Answer following questions 12 marks/120 words each:

What do you understand by ethics audit? How is it different from financial audit?
Are ethics practices and behaviors in the business world different than those found in public service? If so, why?
Describe an ethical issue you have had to address in your school or college life and the way you handled it. If confronted with the same issue today, would you handle it in the same way?
Are ethical standards in business organizations higher or lower than those in public service organizations?
Is there more unethical behavior in government than in business?
Do you believe the ethical performance of an employee can be evaluated fairly and accurately? Yes/No/Why?
Is a professional code of ethics that is not enforceable a satisfactory code? Yes/No/Why?
How does corrupt behavior resemble or differ from unethical behavior?
Should we hold appointed officials, such as collectors and tehsildaars, to a higher standard of behavior than elected officials such as municipal councilors? Yes/No/Why?
Gandhi always advocated the purity of means- with respect to that, do you think it is unethical for a military officer to mislead the enemy? Yes/No/Why?

Comment on following statements (12 marks/120 words each)

Ethics are less a goal than a pathway, less a destination than a trip, less an inoculation than a process.
Righteous disobedience is better than Moral muteness.
Exemplary leadership is critical to encouraging ethical behavior in government organizations.
Openness and transparency are critical safeguards that keep our democracy alive and well.
Ethical codes are merely veneers. Shiny on the outside but hollow on the inside.
Living up to the public trust is much more than just an act of compliance.
Ethics is the cornerstone of effective, efficient, democratic governance.
Ethics may be only instrumental, it may be only a means to an end, but it is a necessary means to an end.
The relationships between ethics, service, and trust are mutually reinforcing.
Ignorance is not an excuse for misconduct.
Those who commit misconduct out of ignorance should be treated less harshly.
If men were angels, no government would be necessary
Humans roam the earth, not the heavens, so ethics are indispensable.
Honesty and truthfulness have to be practiced and balanced with delicate diplomacy on some occasions.
List the reforms necessary to encourage ethical behavior and prevent misconduct in public organizations of India.

Ethics Case Studies / Role playing Questions

DevAnand is working as a clerk in Collector’s office. Due to staff shortage, Dev also performs the task of raising flag over the office building every morning and taking it down every evening, although it is not part of his official job description.

One day a criminal turned politician Madan Puri dies. Years ago, Devanand’s best friend was murdered during a riot allegedly orchestrated by Madan Puri.

Nonetheless, State secretariat passes an order to all District collectors, to keep National flag at “half-mast” over their offices, to mourn the death of the Mr.Madan Puri.

DevAnand sees this news on TV, gets angry with such mockery of our national flag. He decides not to goto office next morning and keeps the door key of rooftop with himself. He is confident, “ no formal punishment can be given to me, because this was not part of my official duty. At most Collector sahib will reprimand me informally but I don’t care because Madan Puri killed my best friend. ”

Do you think DevAnand has made the right decision? Yes/No/Why?

Answer keypoints

DevAnand made a wrong decision because:

It prevents other staff members from carrying out the ‘official’ order from StateHQ.
It puts his boss in an embarrassing position in front of the StateHQ.
If Dev’s conscience doesn’t permit him carrying out a task, he should inform his boss. But running away with keys, without informing anyone = irresponsible.
Such behavior is not expected from a good team player / a public servant.

DevAnand is running an NGO to help street children. He receives government grant of Rs.2 lakh rupees for a project to teach the “out of school” children, who work at tea-stalls, do boot-polishing etc. A year passes, but Dev managed to utilize only 50,000 rupees from the grant. Despite his best efforts, he couldn’t convince many poor children or their families to join his NGO’s program.

As per the grant rules, Dev has to return all the unspent money back to government by the end of March 31 st . But his colleague Pran suggests following:

If we honestly return Rs.1.5 lakh back, then government officials will think we are amateur, ineffective NGOs and they’ll substantially reduce our grant for next year or even worse- they’ll not give us any project next time!
We should take help of CA Prem Chopra to manipulate our account books and show majority of the grant was utilized for education.
Many other NGOs do the same thing- there is no problem – nobody will raise any objection, as long as we give 20% of the grant to SDM in charge of this project.
Although it sounds unethical but we won’t use this money for personal needs, we’ll use it on street children only. Hence our act is fully ethical and moral.

What should DevAnand do with the money?

Answer keypoints:

“Because others are also doing it” – is never the valid justification to commit an unethical or criminal act.
Manipulating account books to keep the grant money.
Bribing SDM to keep the grant money.
The shelf life of lie and deception is very low- especially when manipulating the account books – ask Ramalinga Raju, ex-chief of Satyam.
DevAnand was unable to use 75% of the grant money, it implies
Dev didn’t try hard enough OR
Government had exaggerated the amount of money required to educate the out of school children OR

In anycase, If Dev keeps the unspent grant, government will continue pumping more money- other NGOs and the SDM will keep amassing wealth. Therefore, DevAnand should return the unspent grant back to the government.

DevAnand is the inspector in charge of Rampur Police station. The police station building is in dire need of repairs, but hasn’t received any grants for years. One day, a cyclone hits a nearby area, damaging most of the houses and shops. Although Dev’s police station gets partially damaged, but most of the building remain intact . Government sends a disaster assessment team to ascertain the level of damage and pay relief money. The DSP Mr. Pran, orders DevAnand to do following:

Hire some laborers and destroy the remaining parts of your police station building.
When disaster assessment team comes, you tell them building collapsed by the cyclone, and ask them to give priority in funding after all police station is one the most important public offices in a town.

Should DevAnand obey his boss’s order?

Answer keypoints The shelf life of lie and deception is very low. Especially when many people are involved. In this case: laborers and any bystanders. Both Dev and Pran are risking themselves to an unnecessary negative publicity and possible departmental inquiry and punishment for professional misconduct. Indeed police building needed repairs and should have been given a grant months ago, but three wrongs don’t make a right:

Wanton destruction of a public building.
Misleading the disaster assessment team.
Police officer DevAnand spending his time and energy in such activity rather than doing rescue-relief-patrolling duty after the disaster.

DevAnand is working as an under Secretary in the pension department. One day, his friend GuruDutt, an SBI PO, narrates following incident:

For last two years, a retired Government employee Mr.Ashok Kumar is giving away 30% of his monthly pension to Mrs.Bindu Chopra every month through cheque.
I found Mrs.Bindu Chopra happens to be the wife of Mr.Prem Chopra, a section officer in the pension office under you (DevAnand.)
I feel something is fishy- may be this is part of a large bribe scam where senior citizens are forced to pay money to clear their pension files from Prem Chopra, and have to submit bribes in his wife’s account.

DevAnand visits Mr.Ashok Kumar’s house but he is suffering from Alzheimer’s disease, unable to give coherent answers. Frustrated DevAnand directly confronts Prem Chopra. But Prem says “Mr.Ashok Kumar was a friend of my father. He has no relatives or children and my wife Bindu has been taking care of him like daughter since a long time. Therefore, Mr.Ashok Kumar gives us money out of good will, so we can send our son to an expensive IIT coaching class @Kota, Rajasthan. Besides this is a personal family matter and none of your damn business.”

Do you think DevAnand made a blunder or was he merely performing an ethical duty?

Here, both GuruDutt and DevAnand has failed to act in responsible manner. Because:

A banker must keep his clients’ data confidential, unless required by the law to disclose it.
GuruDutt didn’t even wait to cross verify who else is giving money to Mrs.Bindu Chopra’s account. Because if there was a ‘large scale bribe scam’ then lot other senior citizens would be making payment to Bindu’s account, and not just Mr.Ashok Kumar alone.
Even in that situation, Gurudutt had to consult his boss within his own bank first. He cannot go around giving informal tips to outsiders. This is an unethical act for a banker.
DevAnand too acted in hasty manner. First, he starts ‘investigation’ based on an informal tip from a banker who is not supposed to tip him in the first place. He should have consulted the vigilance department before moving further.
Second, Dev Anand confronts Prem Chopra, without any hardcore evidence. When you’re holding a public office, you can’t go around accusing people in such haste. It breaks the office discipline, destroys the staff morale and allows the guilty person to cover his tracks.

Prem Chopra, a civil society activist, has launched a mass-movement to change Prime-ministerial form of government to presidential form of government. Dev Anand is an undersecretary in the PMO. Before joining civil service, he had done Ph.D on the demerits of presidential form of government. He is invited by a news channel for prime-time debate. The newschannel anchor, Mr.Arnab Goswami assures DevAnand following:

It’ll be only an educational-intellectual debate among scholars.
No politicians from ruling or opposition party are invited in our show.
You’re invited in your capacity as a scholar in political science and not as a bureaucrat.

Should DevAnand accept Arnab Goswami’s invitation for news-debate?

Answerkey point:

No. Because bureaucrats should not voice their opinion about political matters on public platform. Even if no politician is invited, some other scholar/participant/anchor might raise points in favour or against the ruling party during the debate, and Dev will find himself in a political minefield.

To curtail the mounting fiscal deficit, Finance Minister Pran Chindu decides to merge agriculture ministry with forest ministry; coal ministry with oil ministry and reduce personnel in the central services by 30%. But opposition party is hardly raising any objection –they are occupied with onion price rise issue. Media is too busy covering MS Dhoni’s new hairstyle.

DevAnand, an employee in the Cabinet secretariat feels both Opposition party and media have failed to perform their ethical duty to inform citizens about matters of public interest. Therefore, he starts writing anonymous blogs and tweets to inform public about the negative consequences of Chindu’s austerity measures. Is DevAnand doing the right thing?

Answer key points:

No. DevAnand is not doing the right thing.
Role of public servant is to obey the will of the community- articulated through the elected members including the said Finance Minister.
Public servant has to remain politically neutral. Dev is crossing that Laxman-Rekha by his anonymous blogs.

DevAnand has been serving as the Chief fire officer in city for over 3 years. Because of his efficient management, there were very few fire incidents, no lives were lost and property damage was minimum. He enjoys almost a celebrity like status in local media and city dwellers. As the election year comes, Mayor Pran, with an aim to garner goodwill among voters, frames a budget with 10% pay raise to fire bridge staff and 25% pay raise for the Chief fire Officer. Should DevAnand accept it or not/Why?

Firefighting is a team work. Team leader must display fairness and equity.
If Dev accepts 25% raise, it could promote his image as an aloof, insensitive, self-serving boss. Staff may not follow his lead with same enthusiasm afterwards.
Therefore, Dev should not accept more than what is being offered to other employees of Fire brigade. (10%).

Pran, the bank employee, approaches Bank Manager DevAnand and says following:

My child is suffering from blood cancer. I don’t have health insurance policy and my salary is insufficient to meet these medical expenses.
But over the years, I’ve been collecting autographed bats and balls of various cricketers.
I seek your permission to hold a charity auction in the office. I’ll also send fliers to clients of our bank. Everyone is welcome to bid for these bats and balls, so I can raise money for the medical treatment of my child.

Three other bank employees-Prem Chopra, Madan Puri and Ranjith overhear this conversation. They also inform DevAnand – indeed Pran’s financial situation is very bad and his child will die if the treatment is not done on time, therefore permission should be given to hold this charity auction.

Should Dev give permission or not?

No. Because some members may informally feel pressured to give money -Especially Pran’s juniors and subordinates.
It might create a feeling of alienation between employees who bid and those who don’t.
Next time another employee will try to do the same, may be with a trivial reason e.g. I’m willing to auction t-shirts autographed by filmstars to repay the last EMI of my home loan, allow me to hold auction in the office. And if Dev says no that time, it might create an impression Dev is biased towards certain employees- staff morale goes down.
Therefore, it is best to keep auctions and other money raising activities out of the workplace irrespective of their noble aims.

DCP DevAnand marries Sub inspector Rosie. In the office, Rosie doesn’t directly report to DevAnad but Dev has responsibility for signing off on her annual evaluation. Although Dev doesn’t give any preferential treatment to Rosie but one of her colleague, Prem Chopra, complained several times to the DIG Pran: “Dev saab always gives highest ratings to his wife and I’m always given average ratings despite my best performance in criminal investigations.“

DIG conducts inquiry, doesn’t find anything against DevAnand. Later Dev officially reprimands Prem Chopra for this unprofessional behavior.

Frustrated Prem Chopra narrates this incident to his wife Bindu. Bindu decides to take matters in her own hands, writes an anonymous email to the local press, informing how Rosie hasn’t legally divorced her first husband Marco, yet she is staying with DCP DevAnand and gives vivid details of their “adulterous” live-in relationship.

Rita reporter, an expert on such masala news, starts giving ball by ball commentary in her newspaper about Rosie’s past by interviewing her college friends, neighbors, relatives etc. Everybody in the town starts gossiping about this. Dev asks his IT expert friend GuruDutt to investigate. GuruDutt digs out that email originated from Prem Chopra’s home computer.What should DevAnand do: Reprimand Prem Chopra once more? Suspend him for indiscipline? Sue him for defamation? Is doing nothing an option?

Doing nothing is not a viable option since situations like this only fester and become more problematic.
It is never a good practice for a public official to have a relative in a subordinate position. Despite efforts to avoid perceived acts of favoritism, sooner or later the official will find himself being accused of an inappropriate action. Therefore, Police and Military organizations often have anti-fraternization policies. (e.g. As per the US Air Force rules, one of the couple has to quit from the service.)
This situation is all about the perception of favoritism. The perception may or may not be true whether DevAnand is giving preferential treatment to Rosie during annual performance evaluation.
To prevent this from happening, DevAnand needs to stop chasing Prem Chopra and take steps to get his wife posted in another office, or seek his own transfer to another office.
Last but not least, the DevAnand should put to rest the question of the legality of his marriage to avoid future accusations.

Prem Chopra runs a company that offers private security guards, CCTV, burglary alarm and other security devices.

DCP DevAnand learns that everytime after a theft or robbery takes place, Police Inspector Pran advices the victim and bystanders to install security devices from Prem Chopra’s company to make their home and shops secure from criminals. Pran even tells them “ When you goto Prem Chopra’s office, tell him I’ve sent you, he’ll give you special discount. ”

Dev confronts Pran about this matter. Pran justifies his action by saying:

Yes, I take money for Prem Chopra to endorse his security products for homes and offices.
I use this money to pay my informers and keep a check on criminal elements. I don’t spent this money on myself or my family.
Even municipal buses and railway-wagons have advertisements, then why is an endorsement by a city official unethical or illegal?
Besides, Prem Chopra’s security devices are very effective at preventing burglary.

Should DevAnand permit Pran to continue this endorsement activity? Yes/No/Why?

Advertisement on bus / railway wagon is not same as a public official promoting a brand. Because those bus/railway ads don’t interfere with vehicle’s primary function of transporting persons from one place to another. But when a public official promotes a brand, he is spending part of his office time and energy for private gain rather than serving the citizen.
If Dev permits Pran, then other staff members will also start similar marketing. Thus part of the office-time will diverted to selling products rather than solving crime
Might even lead to internal rivalries about who is earning more commissions.
Citizens may feel informal pressure to buy such products fearing their file / matter will not be cleared by the public officials otherwise.
Endorsements of commercial products by public officials can easily result in an unethical situation: sharing financial gain through bribes, kickbacks, or postemployment opportunities for government officials.

In short, it will open a Pandora’s box. Therefore, DevAnand should order Pran to stop this activity at once.

DevAnand is a brilliant maths teacher in a private English medium school in Ahmedabad and gets yearly package of Rs.3 lakhs. Another school at Baroda offers him package of Rs. 3.5 lakhs. Dev makes a verbal commitment to the Baroda school principle, “Sure,I’ll join your school from next month.“

But when Dev submits his resignation to A’bad school, its Principle Mr.Pran requests him to stay and offers new package of Rs.3.8 lakhs. Should Dev take back his resignation? yes/no/why?

from ethical perspective, even verbal acceptance = contract. And contract must be honored.
Even if Pran’s counteroffer is higher, Dev has a moral obligation to remain consistent with his original intention (of joining Baroda school).

(Copy pasting a news report from TheHindu )

December 7, 2012, Chandigarh.

Robanjit Kaur, 23-year-old daughter of ASI Ravinderpal Singh was returning home after her IELTS coaching class when Shiromani Akali Dal leader Ranjit Singh Rana and his goons started teasing her. She called up her father Mr.Ravinderpal Singh, an ASI with Punjab Police.

When her father arrived and confronted the group, a heated argument followed and Rana pulled out his pistol and began firing at both father and daughter. Both received bullet injuries and father collapsed.

Even as Ms. Kaur struggled to shift her father into a vehicle to take him to hospital, Rana and his gang returned with a rifle and shot Ravinderpal Singh again in full public view.

Ms. Kaur said to media, “Rana kept kicking and hitting us in full public glare. I cried and pleaded for help but everyone ran away. Even when the ambulance came, I had to lift my father into it as no one came to help me.”

End of news.

A Sociologist remarks: “Our government has not set up a system to encourage civilians to fight against criminal acts. Why should someone risk injury or their life to save another if one’s life or livelihood is endangered? Government needs to enact a new scheme named after you know who , to reward any civilian with Rs.10 lakh, a government job and a 3 BHK flat, if he prevents a crime in a public place.”

Do you believe announcing big financial rewards to pedestrians who standup against a criminal, will change the situation? Does or can courage have a price tag? Yes/No/Why?

Indeed an act of courage should be rewarded and applauded.
But running a scheme with Rs.10 lakh and a government job, might lead to vigilante mobs of unemployed youth, roaming around with hokey sticks and baseball bats looking for a crime to happen (or orchestrating a crime by themselves) in order to get the money and the job.
In the given case, goons were armed with pistols and rifles. No unarmed civilian can be expected to fight with them. In future, might lead to a situation where a poor man intentionally jumps in the fight, knowing fully well that he’ll be killed- but only doing so his family can get Rs.10 lakh.
Maintenance of law and order is state’s responsibility not civilians’. Money is better spent on recruiting more policemen and judges.

For more on case studies & revision notes, visit Mrunal.org/ETHICS

Share This Story, Choose Your Platform!

DCP: 20–25/Jan/23: Ethics & Quotes – Sunak Without Seatbelt, AMC without Paper cups & more for UPSC

[Ethics] Leadership- Newzeland PM Jacinda Ardern resignation to keep work-life balance and overstress

[Ethics WMD] Leadership Qualities- Mahua Moitra, Boris Johnson, Gotabaya Rajapaksa, Weekly Mrunal Digest from Jul week2-2022

[Ethics WMD] Attitude towards women- nonconsensual image, porn, right to privacy, abortion Weekly Mrunal Digest from Jul week1-2022

62 comments.

Thank u buddy

epic(awe)some ;) as always

Wonderful adaptation from ASPA Book Mrunal. Exemplary work.

@MRUNAL SIR PLEASE POST THE E-BOOK…

Thank you sir..

This is very good article on UPSC, thank you very much for providing such a nice article, for more about UPSC, please visit to http://upscmpscguide.blogspot.in

sir should we buy this book and from where,I mean what material should we read to answer your questions

anyone having this book pls share

thank you very much sir.you have done very good job.

really commendable job…thanx sir

Hi Mrunal, I have recently started following your Blog and I must say that you are doing a great job. Can you please suggest me some books or reading resources for preparing for “Ethics” section of the exam ? Can any of the other aspirants suggest something on this? Thanks.

Sir,cAn u suggest some boooks for this paper

Great job Mrunal…. This is my first site by first surfing on the internet for the ethics …so I appreciate u for data… So I am starting for ethics right now….

Please suggest a good book for GS Paper 4…Subbarao or Arihant…or any other.

Sir,please post important study materials for preparation of

UPSC(GS -4) mains paper on my Email.I need your help sir .please!!!

#Case Study : You have an opportunity for an internship in a respected business in the community. Part of your qualifications comes from a Senior Project that you worked on with several other students. Through the interview process, you discover that you are given credit for a key section of the project that really impressed the company. In fact, another member of your senior team, with little input from you, did that section. How do you proceed?

Firstly if you are aware that your senior has helped you out to get your work done then say the truth.

Mrunal sir ur site has been extremely beneficial fo my mains prep

Commendable perspective..

Lovely article – one of the best things I’ve recently read, and by far the most useful. I think it could also be useful for everyone to know how and where to fill a form online. Try PDFfiller to fill a form here http://goo.gl/W3yHeH . It allows you to to fill out PDF files.

Dear Mrunal Greetings from Nepal,

The Public Service Commission (PSC) of Nepal recently changed the syllabus of Joint Secretary. It includes one of the chapters “Ethics and Morality” has covered different topics which almost you are mentioned in your site. Here (Kathmandu) most of the aspirants of PSC competition exam (especially Joint Secretary competition ) has been suffering from the materials in this topics. Actually, I benefited…

Thank u very very much for ur great job….

Bal Sagar Giri Under Secretary Government of Nepal

Plz sir which books are study for ethics

Sir, Please provide a list of materials that are needed to ace the ethics paper.

Sir, Please update it to the next level. Thank you for the great work.

Sir Aap jo abhi case study newspaper analysis me dete ho uske model answer bhi diya kro

Ethics Case Study: A Comprehensive Guide for UPSC Aspirants

Also Read in detail - https://indianexpress.com/article/upsc-current-affairs/upsc-essentials/upsc-essentials-civil-services-expert-talk-how-to-answer-ethics-case-study-naditesh-nilay-8943575/

Ethics and integrity are crucial components of civil services, as they guide public officials in making decisions that impact the lives of millions. The UPSC (Union Public Service Commission) examination tests candidates not only on their knowledge but also on their ethical and moral reasoning. One of the key parts of the Ethics paper in the UPSC Mains is the ethics case study section. This section evaluates a candidate's ability to apply ethical principles and values to real-life situations, assessing their decision-making skills, empathy, and integrity .

The Importance of Ethics Case Studies

Ethics case studies are designed to test several key attributes of a civil servant:

Moral Reasoning: The ability to discern right from wrong in complex situations.
Decision-Making: The capability to make balanced decisions that consider the welfare of all stakeholders.
Integrity: Adherence to moral and ethical principles, even under pressure.
Empathy: Understanding and considering the perspectives and emotions of others.
Accountability: Taking responsibility for one's actions and their consequences.

By presenting real-life scenarios, ethics case studies help to gauge how future civil servants might handle ethical dilemmas in their professional lives.

Step-by-Step Approach to Solving Case Studies

Understand the Case Study:

Read Carefully: Begin by reading the case study thoroughly. Pay attention to every detail and ensure you understand the context and the issues at hand.
Identify Key Facts: Note down the essential facts and details . These facts will form the basis of your analysis and decision-making.
Determine Stakeholders: Identify all the stakeholders involved. This includes individuals, groups, organizations, and sometimes even the broader society.
Identify the Ethical Issues:
Pinpoint the Dilemmas: Recognize the core ethical dilemmas and conflicts present in the case . These are the main points of tension that you will need to address.
Relevant Ethical Principles : Consider the ethical principles that apply to the case. This could include honesty, integrity, fairness, justice, responsibility, and respect for others.

Analyze the Options:

List Possible Actions: Enumerate all the potential courses of action you can take. Ensure you cover a wide range of options, from the most obvious to the more creative or unconventional.
Evaluate Pros and Cons: Assess the pros and cons of each option. Consider the short-term and long-term consequences, the impact on stakeholders, and how each option aligns with ethical principles.

Make a Decision:

Choose the Best Option : Select the option that best resolves the ethical issues while aligning with the core values and principles. Your decision should be practical and ethically sound.
Justify Your Choice: Provide a clear and logical justification for your decision. Explain why you believe this is the best course of action, considering the consequences and the ethical principles involved.

Reflect on the Outcome:

Consider the Impact: Reflect on the potential outcomes of your decision. Think about how it will affect all stakeholders and whether it will uphold the integrity of the position you are in.
Learning and Improvement: Consider what can be learned from the case and how such situations can be handled better in the future. This reflection can help you improve your ethical reasoning skills.

Methodology for Approaching Ethics Case Studies

Read the case study thoroughly.
Identify the key facts and stakeholders involved.
Understand the ethical issues and dilemmas presented.

Identify the Ethical Principles:

Recognize the relevant ethical principles such as honesty, fairness, justice, and integrity.
Consider any legal and regulatory frameworks applicable to the situation.
List all possible courses of action.
Evaluate the pros and cons of each option.
Consider the short-term and long-term consequences of each action.
Choose the option that aligns best with ethical principles and values.
Justify your decision with clear and logical reasoning.
Consider the potential impact of your decision on all stakeholders.
Reflect on how the decision aligns with your personal values and the values of public service.

Examples of Ethics Case Studies

Case Study 1: The Whistleblower

You are a senior officer in a government department. You discover that a high-ranking official is involved in a corruption scandal, siphoning off public funds meant for a welfare scheme. Reporting this could expose you to professional risks and potential retaliation, but remaining silent would compromise your integrity and the public interest.

High-ranking official involved in corruption.
Misappropriation of public funds.
Potential personal and professional risks of reporting.

Ethical Issues:

Integrity and honesty.
Accountability and public trust.
Protection of public interest.
Report the corruption through proper channels.
Remain silent to avoid personal risk.
Seek advice from a trusted senior or legal advisor.
Report the corruption through proper channels, ensuring to document and provide evidence.
Justification: Integrity and accountability are paramount. Protecting public interest and upholding the law outweigh personal risks. Use whistleblower protection mechanisms if available.
Potential exposure of corruption, leading to corrective actions.
Restoration of public trust.
Personal and professional integrity maintained.

Case Study 2: The Resource Allocation Dilemma

You are the district collector of a drought-prone area. You have limited resources to allocate for water supply. Two villages are in dire need of water, but the resources can only meet the needs of one village adequately. Choosing one village over the other could lead to conflict and accusations of bias.

Limited water resources.
Two villages in dire need.
Potential conflict and accusations of bias.
Fairness and equity.
Responsibility and duty.
Prevention of conflict.
Allocate resources to the village with greater need based on objective criteria.
Split resources equally, though it may not meet the needs adequately.
Seek alternative sources or solutions to augment resources.
Allocate resources based on objective criteria such as population, severity of need, and potential impact.
Justification: Fairness and equity require decisions based on objective criteria. Communicate transparently with both villages to explain the decision.
Adequate resource allocation based on need.
Reduced potential for conflict through transparent communication.
Enhanced trust in public administration.

Case Study 3: The Ethical Hiring Decision

You are in charge of hiring for a critical government project. One of the candidates is highly qualified but has a history of unethical behavior in previous jobs. Another candidate is less qualified but has an impeccable ethical record. The project's success is crucial, but so is maintaining high ethical standards .

Two candidates: one highly qualified with unethical history, one less qualified with ethical record.
Importance of project success and ethical standards.
Competence vs. integrity.
Risk of unethical behavior.
Long-term impact on the project's credibility.
Hire the highly qualified candidate with a conditional probation period.
Hire the less qualified candidate and provide additional training.
Reopen the hiring process to find a candidate who meets both criteria.
Hire the less qualified candidate and invest in their training.
Justification: Integrity is crucial for long-term success and public trust. The candidate can be trained for the required skills, but ethical behavior is fundamental.
Ethical standards upheld.
Investment in training ensures project success.
Enhanced credibility and trust in the hiring process.

Case Study 4: The Public Protest

You are a superintendent of police in a district where a large public protest is planned. The protest is against a government policy and is likely to be peaceful but could escalate into violence if not managed properly. You need to ensure law and order while respecting the citizens' right to protest.

Large public protest against government policy.
Likely to be peaceful but potential for escalation.
Responsibility to maintain law and order and respect citizens' rights.
Balancing law and order with the right to protest.
Preventing violence and ensuring safety.
Upholding democratic principles.
Impose restrictions on the protest to prevent potential violence.
Allow the protest with a strong police presence and clear communication.
Engage with protest leaders to ensure cooperation and peaceful conduct.
Allow the protest with a strong police presence and engage with leaders.
Justification: Respecting the right to protest while ensuring safety. Engagement and communication can prevent violence and build trust.
Peaceful protest with minimal disruption.
Enhanced trust between police and community.
Upholding democratic values and public order.

Tips for Effective Case Study Analysis

Stay Objective: Maintain an objective perspective. Personal biases should not influence your analysis and decision-making.
Be Practical: Your solutions should be practical and feasible. Idealistic solutions may not always be applicable in real-life scenarios.
Communicate Clearly: Articulate your thoughts clearly and concisely . Ensure your justification is logical and well-structured.
Integrate Ethical Theories: Where appropriate, integrate ethical theories and concepts to strengthen your analysis.
Practice Regularly: Regular practice of case studies can enhance your analytical and decision-making skills. Try to solve a variety of case studies to cover different scenarios and dilemmas.

Ethics case studies in the UPSC examination provide a valuable opportunity to demonstrate your ability to navigate complex moral dilemmas and make decisions that are not only legally sound but also ethically justified. By carefully analyzing the scenarios, identifying the key ethical issues, evaluating options, and making well-reasoned decisions, you can showcase your readiness to handle the responsibilities of a civil servant.

Remember, the essence of these case studies lies in balancing various competing interests while adhering to ethical principles and public service values. Practicing and reflecting on different case studies can enhance your ethical reasoning skills and prepare you for the challenges you may face in your future career.

About APTI PLUS
Our Results
Couselling at your college
Daily Current Affairs
IAS Gazette Magazine
Daily Editorial
Prelims Xpress

Help Centre

Feedback/Suggestions
Free Couselling Form
Payment Methods

Legal Stuff

Privacy Policy
Terms & Conditions
Refund Policy
Forgot Password?

Not a member yet? Sign-up Now!

Already a member? Sign-in Here!

Monthly Case Studies Compilation: February 2021

This article was originally a part of Samajho's Corner Premium Content but has been unlocked for you to assess our quality of content. Join Samajho's Corner Now to get full access to all Premium Articles for 18 months.

Here is the list of some important case studies from February 2021 that can be quoted/used in UPSC CSE Mains answers/essays.

Being Tethered To Bars During A Pandemic

Relevance: Impact of the pandemic, prison reforms, human rights etc.

Prisoners in India:

According to the 2nd ARC Report on Public Order, this number of 4.2 lakh prisoners is lower as compared to other countries such as the USA and China both in terms of absolute number as well as the percentage of the entire population.

Condition of Indian Prisoners during Pandemic:

By the very nature of their situation, the physical limits of their confinement, they are obliged to stay in poorly ventilated and overcrowded cells.
Being holed up in that condition almost seems to form part of the punishment.
A jail and a dungeon are almost interchangeable terms.

Classical case Injustice:

The violation of the basic human rights of Under Trial Prisoners in such large numbers is made further unbearable by overcrowding, poor living conditions, inadequate healthcare facilities, and torture by other rowdy prisoners.
So, while the plight- to use a cliché- of all prisoners is by definition bad, in terms of exposure to disease, it is 10 times worse for ‘under-trial prisoners’, for the majority of them are and are likely to be found to be innocent.
Theirs is a case of innocence in jail and in jeopardy- the jeopardy of a potentially fatal infection contracted while in detention.
The virus gives cause for an immediate review of all prisoners’ vulnerability to the epidemic, starting with that of ‘under-trial prisoners’ who are suffering two privations:
One, being immobilized, most probably unjustly, and

UPSC Ethics Case Studies: Super Simplified

Ethics for UPSC is a relatively new entrant to the IAS exam. It is also possibly the most direct test of your suitability for being a civil servant. Ethic for UPSC Mains consists of either theoretical questions or Case Studies.

Case Studies for the UPSC are usually detailed scenarios of real life where a civil servant ( you) is faced with an Ethical dilemma. By definition, it will be a situation with no clear right or wrong answers. But this does not mean that your answer cant be good or bad. This article and lesson is about writing brilliant answers for Ethics in UPSC Mains.

It all boils down to the mixture of maturity, empathy and analytical skills which you bring to the table. This is easier said than done but easier done if approached correctly.

A simple way to think about your role as the primary agent in Case Studies is to embody the values of Good Governance .

To do this, you must understand a few guiding principles for UPSC Ethics or as I like to call them 8 Ethical Principles or ETHIPALS or 8IPALS Think of them as your pals in the UPSC ethics paper of the mains exam. Take their help and you will cover more dimensions of the Case study than you thought possible.

8 ETHIPALS : Guiding Principles for Ethics Case Studies for UPSC

ETHIPAL 1 : HIDDEN DETAILS

Look for hidden details or implicit information in the Case Study. For instance-” there are unconfirmed reports that politicians and senior officers are offering patronage to the drug mafia”. Here the critical hint is ” unconfirmed reports”. Making a special note of these messages can have a huge bearing on your final answer.

Often these subtle hints point towards solutions. Other times, they can be traps. In either case, watching out for them is not optional.

If you don’t pay attention to the implication of these two words and suggest ways to curb corruption etc based on unconfirmed reports, you are likely to be penalized by the UPSC examiner. . The devil is truly in the details, when it comes to case studies in UPSC Ethics.

ETHIPAL 2: IDENTIFY STAKEHOLDERS

Good Governance, good administration and the true purpose of the Civil Services, at least in India, is the welfare of the people. People are the ultimate stakeholders for everything the government does or does not do. Every official decision you take as a civil servant has an impact on multiple stakeholders. Your sensitivity towards identifying all the correct stakeholders is what is tested in the UPSC exam. And in the real world when you join the services.

For instance, in a case study about Narcotics menace in a border state, as a Police officer posted there you try to identify stakeholders. You may point out the families, drug mafia etc. but you may forget that even the addicts themselves are very much stakeholders in the situation as well. So is the local development administration and NGOs.

Your answers in UPSC Ethics must include a correct assessment of all stakeholders- mentioned or implied-directly or indirectly.

ETHIPAL 3: IDENTIFY ETHICAL ISSUES

There is always a trade-off in Ethical dilemmas i.e. your decision will be good in aspects and not so good in others. These are what you must identify while writing answers in UPSC Ethics Paper. A common issue you will face is Development versus social justice. For example, if you are in charge of RTI and an application demanding some incriminating information against your colleagues is to be decided, you may have to choose between your commitment to publicly disclose information versus your commitment to stay loyal to your colleagues.

But before any solution can be achieved, you must identify all the ethical issues involved and mention it in your answer while writing the UPSC Ethics paper.

ETHIPAL 4: PARTICIPATORY GOVERNANCE

Gone are the days when government officials would implement policies in a top-down fashion, up from their ivory towers. Public service ethos of the 21st century demands participation and consultation with all stakeholders. In fact, citizens should be treated as ‘clients’ to be served. This means that stakeholders should be part of the conversation when finding a solution.

You are now expected to consult not only the stakeholders but other district authorities as well. Your answer in UPSC Ethics paper may not be complete without this aspect.

ETHIPAL 5 : SHORT-TERM RESPONSE Vs. LONG-TERM REPONSE

Case studies in UPSC Ethics usually involve a situation where urgent action is required. This constitutes your short-term response. But most aspirants make the mistake of ignoring the long-term response to the problem entirely. Realize that the long-term response is the only way to get to the root of the fundamental problem.

Whether the root cause of your case study is lack of education or lack of employment, it is not something you can resolve in a week. What this means for you is that your answers in UPSC Ethics paper should include a prompt short-term response to the situation AND a long-term response as well.

A knee-jerk or emotional reaction for the short-term is just as ineffective as an overly ambitious mega-plan. You require a mix of both.

ETHIPAL 6: EMPATHY + ANALYSIS

When faced with case studies in the UPSC exam, you may encounter cases which are genuine. Its easy to give into emotion and empathy in one’s eagerness to prove that they are worthy of being a civil servant. But this is not a great long-term strategy.

upsc ethics how to approach with emotions and logic both

Analysis without empathy makes you blind and bankrupt. Logic without emotion makes you either sociopathic or depressed. As an administrator you need both in equal measure to maneuver past the complex situations you will surely face in the real world.

While your empathy must never be absent, how you put it into practice is crucial. You must use logic and analysis to serve your empathic ends and this should be your approach in the UPSC Ethics paper as well. The thumb rule is to display empathy and proceed with logic to benefit stakeholders.

ETHIPAL 7 : CUSTOMIZED SOLUTIONS

The reasons Case studies are littered with details is to enable to formulate very specific and granular solutions to the situation. If you are suggesting a government scheme, you should try to be specific and name one which may be tailor made to the case at hand.

The point is that overly generic suggestions and steps are neither effective nor welcome. In a case study question, it is not enough to say obvious things like – education should be improved, government policies should be strictly implemented and corruption should be weeded out. These are all very much taken for granted. You are expected to deeper into these details and suggest customized solutions.

ETHIPAL 8 : INNOVATIVE IDEAS

Another important but overlooked aspect in Case study for UPSC Ethic is to provide innovative and creative solutions. This does not mean you need to invent a new scheme or develop a new technology. It only means that your solution should have something which is not obvious from the Case Study.

For example, a woman police officer tasked with tackling a narcotics menace might connect with the women of the district in a strong way and inspire change from within each household. Suggestions like these in UPSC Ethics paper ( in addition to the usual solutions) shows that you are using Emotional Intelligence, thinking outside the box, are gender sensitive AND are involving an effected but ignored stakeholder as part of the solution.

Another example would be to suggest AI, Big Data etc as part of the solution.

UPSC Ethics Case Study approach codified

You can use an acronym to memorize all the Ethipals listed above: HESS-PICE .

8 ETHICAL PRINCIPLES OF CASE STUDIES = HESS-PICE H -> Hidden details E -> Ethical issues S -> Stakeholders S -> Short & Long-term response P -> Participatory governance I -> Innovative ideas C -> Customized Solutions E -> Empathy & Analysis

A note about Answer-writing for UPSC Mains : It is one thing to have the content for writing Answers in the UPSC Mains and yet another to be able to express that content in a concise and effective manner. Most of my students face this problem. It is a subject matter worthy of an entire book. Thankfully, such a book exists-

The Ultimate Cheatbook of Essay & Answer-writing is designed to ensure that you learn how to express yourself succinctly and effectively in the UPSC exam. Explore it if you think your writing and expression can use some improvement.

Consider a Cast Study from a recent Previous Year Question of the UPSC Mains exam.

Watch a detailed discussion about this Case Study from the Ultimate Ethics MasterClass to obtain a thorough perspective-

Here’s what you need to do-

Your task is to answer the question in maximum 250 words.
Try to incorporate most, if not all of the 8 Ethipals in your answer.
Input your answer in the comments section below before the deadline.
Expert panel members will be reviewing and responding to your answers.

Deadline for submission- 24/7/2021 before 11:59 PM

Get to work!

Ravi kapoor, IRS

154 thoughts on “UPSC Ethics Case Studies: Super Simplified”

Rakesh a district level officer known for his honesty, Government entrusted him with the responsibility of identifying the beneficiaries under a health care scheme meant for senior citizens. The scheme has specific criterior that citizen should fulfilled all three condition tobe eligible for the Scheme. An old couple has fulfill all criterior except criterion ‘b’, according to the rule they are not eligible for the Scheme. Stakeholder: Rakesh(district level officer), Government, old couple, expert surgeon, Ethical issue: sympathy or duty Short term response: ● connect them with different organization like NGO, Charitable. ● making them aware of different scheme available like PM Jan Aushadhi Kendra, Ayushman Bharat. ● organize awareness among citizen of district regarding Integrated Program for Older Person. Long term response: ● Improving the infrastructure of Government Hospital. ● Spread awareness about Government Scheme to all the district.

Rakesh, a district-level officer, is responsible for identifying beneficiaries under a health care scheme for senior citizens. The scheme has specific criteria that applicants must meet to be eligible for assistance. Rakesh should approach the situation with compassion and a focus on the well-being of the elderly couple. Although the couple does not meet criterion ‘b’ of belonging to a reserved community, their financial situation and the potential positive impact of the treatment on their quality of life should be considered.

1.Verify the authenticity of the couple’s application and medical condition: 2.Seek guidance from higher officials or authorities 3.Consider exceptions or special provisions 4.Conduct a thorough assessment of the couple’s financial situation: 5.Evaluate the availability of funds within the healthcare scheme:

By approaching the situation with empathy, seeking guidance, and exploring all possible avenues of assistance, Rakesh can make an informed decision that prioritizes the well-being of the elderly couple while adhering to the established criteria as much as possible.

Rakesh’s response to the situation Being a honest and responsible district level officer. Rakesh is accountable for the wellfare of the people of his district. So, in this case as a resident of his district has came with a problem as mentioned it his Rakesh’s responsibility to provide a proper solution to that person in crisis. Now in this case as the person does not belong to a reserved caste he is clearly not a beneficiary to that scheme Rakesh is entrusted to provide to eligible people. But Rakesh can help the couple in various ways other than getting them benefited with that particular scheme. Now as mentioned the surgeon has promised to waive off the surgery charge, only the cost of the medicines is needed to be arranged for that person. In this case Rakesh as a district level civil servant get the couple benefited by one of charity funds run by MLAs MPs or other NGOs or some special funds accumulated for desserted or helpless senior citizens and Rakesh should try so that the couple may positively get the financial benefit. Further Rakesh would advise the couple to get enrolled in the Ayushman Bharat health scheme run by the Govt of India, guide them and may further help them to get enrolled in that scheme. Finally Rakesh would note down this case as a reference to the needfulness of a govt scheme dedicated to poor and helpless old age people and forward it to the state heatlth dept.

Nirankar Mishra. Hidden information- Rakesh is an honest and Responsible officer and known for his honesty(Non Corruptive Nature)and Administrative responsibilities. For his honest and Good reputation the Administrative goverment interested him with the Responsibilities of Identification of Beneficiaries under a total Governmental healthcare scheme for geriatric citizens (Stakeholders-Administrative Goverment Healthcare workers Geriatric Couple).#Identification of Beneficiaries -:Goverment scheme the old couple want to these aid through a Goverment Health scheme. Goverment Healthcare scheme for Geriatric citizens (Stake holders -Administrative Goverment Healthcare workers /Geriatric couple).# Ethical issue -:Whether to stick a duty or sympathy for old couple In such a scenario he is a facing Ethical Dilemmas between empathy and low as the geriatric couple satisfied all the other criteria excepts the criterion -B of Governmental Reservation. Short term responses -:in short term responses rakesh can help the old couple as a personal way .Such a particular governmental scheme is made for specific indian communities .If he gives the opportunity drom one deserving person of that specific community from community the goverment scheme . So the officer has no optic here . As a responsible Goverment professionals he can’t give such an opportunity towards the geriatric couples . But what can he do he could channel his emotions of empathy towards the couple to a positive way. # Long term Responses improve the structure of health care system. Manipulation in the health care scheme according to the people needs .Find Out the problem when people face during use these scheme . As a responsible civil servant to ensure public service to citizens . Rakesh should consult with them , discuss their problems and suggestions them the alternative solutions . He can educate them with the variety of governmental schemes for senior indian citizens (participatory governmental). Such as Ayushman Bharat (National health protection schemes ),Atal pensions scheme (APS),National pensions system (NPS),Pradhan mantri vaya vandan yojna (PMVVY),Pradhan mantri jan Arogya yojna (PMJAY),Pradhan mantri Swasthya Suraksha Yojna (PMSSY),Varisth Pension Bima Yojna (VPBY),etc ao that they can get the benefits of any of those. # Innovative ideas -:Do meeting with best hospital doctors and find out the path of these problems through provide the batter facilities in minimum cast. Which people obtain the profit through these schemes . #Customize solution-:Rakesh should do some step for improvement health scheme through talk with NGOS and other social groups which they can easily reach to poor and disable people.It do strictly action against who misuse the scheme by any people air any goverment related person .pass the order to all health care department .Follow the rule very strictly and inspects these department time to time.

As Rakesh is a district level officer enjoying the trust of his officials , he cannot let his emotions of empathy overshadow the rightful actions . On the other hand his job is to serve and help people and earn their trust in the administration. Although he cannot directly help them because the couple doesn’t fulfill one basic criteria which is they do not belong to a reserved community. But he can do the following: 1) He can discuss their problem and suggest them alternative ways . He can suggest them any other scheme of which they fulfill the criteria. 2) For a long term impact , because these kinds of problems can rise again , he can discuss this problem with his high officials . Possibly the problem could be solved at policy making level . Certain schemes can be made for all the sections of population and not just for the reserved communities. Thus there can be scheme which covers all the categories of people having some criteria of income and age etc.

Various schemes can be integrated for more inclusivity in different sectors .

Here Rakesh has various options available but he has to choose option which is legally right and ethically correct. 1: make them understand about schemes, other benefits which are useful and which are not 2: he can manage to help the old couple by approving those schemes by illegally. Which is not right 3: providing various information about other health insurance schemes which this couple can seek funds from government, such as ‘Ayushman Bharat Scheme ‘, etc . 4: He can also talk to his seniors or higher officials about the schemes. 5: He can contact to NGOs or other social philanthropist who wanted to help the couple.

Rakesh (district level officer) known for his honesty government entrusted him the responsibility to identify the beneficiaries under a health care scheme for senior citizen

Stakeholders – Government,old couple, Targeted beneficiaries

Ethical issues- ethical dilemma is between empathy towards the old couple v/s legal duty as a officer

Short – term- 1.He could connect them with different organisations like NGO,Civil society, CSR initiatives 2. He could suggest them other scheme that fullfill their criteria like Ayushman Bharat

Long term- 1.Improving the infrastructure of government hospitals. 2.More schemes for generic medicines so it is affordable to maximum people.

Rakesh as a district officer who is entrusted with the responsibility of identifying the beneficiaries under health scheme. In current scenario the Stakeholders involved are- a) Government b) Old Couple c) Doctor d) Targeted beneficiaries

The ethical dilemma that Rakesh faces in this situation is Sympathy that he feels for the old couple vs duty he is assigned for being an honest officer.

In order to help the couple Rakesh can follow short term, mid term and long term solutions which are as follows : SHORT TERM : 1. He could enroll them in other health schemes like Ayushman Bharat scheme, etc. 2. He could reach out to different NGOs, Civil societies.

MID TERM : 1. He could write to higher officials for enlarging the scope of this scheme so that this type of cases gets covered.

LONG TERM : 1. He could try to improve the infrastructure of Govt. Hospitals. 2. Introduction of few more schemes regarding medicine.

Rakesh is a Governmental Officer known for his Honesty (Non-Corruptive Nature) and Administrative Responsibility (Hidden Details). For his Honesty and Good Reputation the Administrative Government entrusted him with the Responsibility of Identification of Beneficiaries under a Governmental Healthcare Scheme for Geriatric Citizens (Stakeholders – Administrative Government/Healthcare Workers/Geriatric Couple). In such a Scenario he is facing Ethical Dilemmas between Empathy and Law as the Geriatric Couple satisfied all the other Criteria except the Criterion-B of Governmental Reservation (Ethical Issue). Such a particular Governmental Scheme is made for specific Indian Communities. If he gives the Opportunity to the Geriatric Couple that means he is robbing the Opportunity from one deserving Person of that specific Community from the Governmental Scheme. So the Officer has no Option here. As a Responsible Governmental Professional he can’t give such an Opportunity towards that Geriatric Couple. But what can he do he could channel his Emotions of Empathy towards the Couple to a Positive Way. As a Responsible Civil Servant to ensure Public Service to Citizens, Rakesh should consult with them, discuss their Problems and suggest them the Alternative Solutions. He can educate them with the Variety of Governmental Schemes for Senior Indian Citizens (Participatory Governance) such as Ayushmaan Bharat (National Health Protection Scheme), Atal Pension Scheme (APS), National Pension System (NPS), Pradhan Mantri Vaya Vandana Yojana (PMVVY), Pradhan Mantri Jan Arogya Yojana (PMJAY), Pradhan Mantri Swasthya Suraksha Yojana (PMSSY), Varishtha Pension Bima Yojana (VPBY) etc so that they can get the Benefits of any of those. He can also suggest some of the Non-Governmental Organizations which provide Monetary Assistance to such People regarding Healthcare Issues. Rakesh should ensure that the Old Couple could get the Benefit of any of those Governmental Schemes and asked them to visit him after a Time Period of Five Days and tell him whether the Work is done or not. Along similar Lines for the Arrangement of Money for the Geriatric Couple he can suggest some of the other Ways out such as through Crowd Funding, through Civilians and through various Sponsors after following the Appropriate Regulations (Customized Solutions). He can’t suggest anything that he can’t do repeatedly as well as he must ensure that the Old Couple could fulfill their Needs and Requirements by getting the Benefits of any of those Governmental Schemes and Way Outs. As Rakesh enjoys the Trust of his higher Governmental Officials he can approach them and the other Sociopolitical and Civil Dignitaries for raising the Funds. He can also appeal to his Governmental Seniors and the Governmental Policy Makers that for a Solution in the Long Term there can be the Enlargement and Expansion of the Scope of the existing Governmental Schemes together with Alternative Governmental Schemes for Geriatric People for their Greater Inclusiveness and Materialistic Betterment (Short Term Versus Long Term Responses). He can also suggest the other Ways such as Infrastructural Improvements in Governmental Hospitals for Avoidance of Private Hospitals for Medical Treatment for such Patients and Arrangement of Awareness Campaigns through Social Media about such Issues (Innovative Ideas). In this way Rakesh can handle the Situation and ensure that both the Laws and Empathy are met together alongside a Fine Balance (Empathy and Analysis)

Rakesh- honest and responsible district officer Ethical issue- empathy vs duty Short term responses- Rakesh should first sit and consult with couple about everything. He should guide them properly by suggesting about other schemes. He can also guide them to take help from any NGO. Personally if Rakesh is able to help them by giving them some financial help. Long term response- Try to improve government hospitals infrastructure. He should also consult his seniors or politicians and consult with them to make some new health and better policies.

Vishal Sahrawat Hidden Information:- Rakesh is an Honest and Responsible Officer Identification of Beneficiaries: Government schemes the old couple want to these aid through a government Health scheme Ethical issues Whether to stick a duty or sympathy for old couple Legal vs Ethical Duty vs Responsibility Stakeholder :- Government , old couple and Health workers Short term and Long terms Response :- in short term Response Rakesh can help the old couple as a personal way Long term Response :- Improve the Structure of health care system Manipulation in the Health care scheme according to people needs Find out the problem when people face during use these schemes Participatory Governance:- Health department , District Collector , Hospitals Innovative ideas:- Do meeting with Best Hospital doctors and find out the path of these problem through provide the better facilities in minimum cost . Which people obtain the profit through these schemes Customize Solution:- Rakesh should do some step for improvement the Health scheme through talk with NGO and other social groups which they can easily reach to poor and disable people . It do strictly action against who misuse the schemes by any people or any government related person Pass the order to all heath care department follow the rule very strictly and inspect these department time to time Empathy and Analysis:- According to Rule Rakesh can not be doing include into scheme the old couple . but it can be help as a personally and can also a request to help the poor person through social media .

Rakesh – a responsible and honest officer.

Stakeholders involved – targeted beneficiaries, govt. , and the couple in trouble.

Ethical issue – to follow rules, vs to show sympathy.

Short term solution – (1) connect with some NGO or other organization to provide aid to the old couple. (2) to suggest other schemes that satisfy their criteria and help them get aid through that.

Long term solution – submit a report suggesting the government to amend the criteria for the respective scheme, to help everyone whosoever need help. Also, he can help building a network where multiple NGO’s are connected together & it will help building synchronisation between the needy and the ones who can help.

But, above all what should be avoided here is, not to take any impulsive descision, as it may let him face severe consequences. Also, wrong message will be sent to the society as because, an officer should always work with calm mind in all situation.

I thank you sir for being so supportive and motivating .

As a district level officer, Rakesh is entrusted with the responsibility of identifying the true beneficiaries under the healthcare scheme meant for senior citizens. During the process, he encounters an old couple from the non-reserved community applying for the same.

The stakeholders are the old couple from an economically weaker section. They fulfill the necessary criteria except that of belonging to a reserved community.

As an honest official Rakesh has to follow the rules and norms while responsibly addressing citizen’s requirements, especially the vulnerable ones.

On receiving the application, he should clearly communicate with the old couple and the surgeon to enquire into the necessities of the surgery. After this he should proactively ensure the need is fulfilled legally through alternative schemes like PM Jan Aushadhi Kendra at District, Block or village level, Integrated Programme for Older Persons (IPOP) to fund the incidental and post operational charges.

The application should be forwarded to senior authorities to seek funds to this specific case. Financial aid from the DM welfare fund can be requested.

Technology can be used to create portals in UMANG app to filter out eligibilities in simple, quick and efficient manner.

There may be many other poor people facing such challenges due to strict eligibility criteria. By considering this case as a foundation, necessary modifications in categorization for scheme inclusivity should be made like sub categorization for landless poor, old people without children and people without permanent source of income.

Greetings sir

Hidden Details : 1. Rakesh a honest, trustworthy, responsible, district level officer 2. The couple : not full filling the criteria no. B Issue : the couple is not full filling the criteria no. B. But the responsible officer like Rakesh needs to help the couple. But as a responsible officer, Rakesh needs to help them. So the issue is the trade-off between responsibility and duty.

Short term response : 1. As per the situation the couple is not fall in the category Number B. Rakesh should find the GOVT. health benefits scheme for the couple, like Ayushman bharat, PMSSY etc. 2. Other one is take help from NGOs working outside like HELPAGE INDIA, SMILE FOUNDATION ETC. 3. Take help of social media to rise the fund for the couple.

long term : 1. Improving the infrastructure of government hospitals

Innovative idea : A separate list of these types of people, who did not qualify for this scheme, should be prepared and help should be provided to them by government+NGO+people.

Stakeholders – district level officer, senior citizen, targeted beneficiaries, government

Ethical issue – legal duty versus sympathy

Course of action – in this case, when Rakesh found that one criteria, these senior citizen do not fulfill, then by abiding the rules he can suggest the couple other schemes, from which they can benefit. if there are no schemes, which these couple do not fulfill criteria then connect them with some social worker group, NGO’s

Other actions can be taken are given below

1) give the news in newspaper, social media so that who want to give help they can approach them

2) take some young people from their village and tell them to approach educational institutions, where they can explain situation so that large number of students can give some amount of their pocket money to this couple.

Long term response to such situations is given below

Collect the data about such people, who are not in reserved category but they are facing problems like reserved category and the people which are well off but taking help from schemes and suggest the policy maker to change the criteria so that inclusive growth can achieved.

What can achieve Rakesh ? self satisfaction he is bound to his legal duty he will ensure that senior citizen can get help inclusive growth

Being a bureaucrate Rakesh has four option available while performing his duty 1:he should inform the government about the ground situation through detailed report act as per the order. he should inform the other scheme if available. merit-ethically and legally correct 2:he should not provide official support because he has not been order to do so at the same time, he should not inform the government at the situation. merit-legally correct demerit-ethically wrong 3:he should advise the colleague and provide the services without informing the government since the have no care taker. merit-ethically correct demerit-legally wrong 4:As he is emotionally moved by the situation, he does not think government will help so he would ask the government to transfer to other area. demerit- legally wrong as well as ethically wrong

Rakesh must follow the decision\option 1 because this action is ethically$ legally correct at the same time it will ensure that this action help the government understand the real senario on the ground helpless people lacking services due to the restricted policy of government so this may held the developing a policy which can implement throughout the country as well.

The case study discussion very beautifully highlighted some possible solutions to the problem. The main thing is that this is a problem of ethics as well as legality. While Rakesh’s heart is expected to reach out to the couple, he must refrain from impractical solutions like offering money out of his own pocket. He cannot offer the same solution to other people in similar cases.

Some solutions he can offer are-

1) Point them in the direction of other relevant government schemes such as the Atal Pension scheme and the Aayushman Bhaarat scheme. In case the couple experience any domicile problems or face any other document issues, Rakesh being a district level officer (he might be the DM also) he can point the couple in the direction of the councillor or MLA of that area.

2) After exhausting all official routes, if even then a solution does not present itself, then Rakesh may point them put towards NGOs, CRS, or try outside sources, crowdfunding campaigns and use social media. These are bound to raise amounts to the tune of one lakh rupees.

In this way Rakesh will not have to go beyond the law and can also help the couple out. In the longer run he can make note of a new target group for new schemes such as the existing one which will cover more people and more conditions (if such cases repeat themselves). The most important end to this problem is that whatever the the solution, Rakesh has to see it to its logical conclusion. He must follow up with the couple and see if they receive the required remedy. As a civil servant, he is a problem solver and it is his main duty to see that the problem is completely resolved.

According to me the best way here to solve the problem is to look at all the criteria mentioned in the document and find out if the stakeholder fulfill all of them and if they don’t fulfill even one of them then definitely they are not eligible for the grants so eventually Rakesh should not proceed their application letter. So the first part of the case is solved. Now let’s move ahead to Rakesh’s next step. So being a responsible bureaucrats it’s his (rakesh) duty to help the old couple with their problem. Under the participatory governance ethical principal rakesh should educate the old couple about other such programmes of the government for old and destitutes and help them to enroll them in one of the programme so that the can get the grants. In this way the case will be solved without breaking ethical and legal principles.

Q. How should Rakesh respond to the situation?

A. 1.Hidden details – Rakesh is trusted by his higher officials, doctor has exempted the fee.

2.Stakeholders – the old couple, government

3.Ethical issues – Couple doesn’t qualify for reserved case but they should be help from government and get treated.

4.Participatory governance- Other district level officers and NGOs and common people and doctors should be consulted.

5.Short term response – Immediate financial aid(from other source or schemes should be provided to the couple.

Long term response – responsibility of the couple can be given to a NGO,new scheme can be introduced for such cases.

6.Empathy + analysis – The old couple should be definitely provided financial aid anyhow. but as they do not qualify for this scheme some other way to help them has to be found.

7.Customized solutions – The couple should be benefitted through Ayushmaan bharat yojana and NRHM, Social media can be very useful in raising the fund.

8.Innovative ideas -1. Like APS, MPS(medical pension scheme) can be implemented for providing money in old age for medical expenses.2. A separate list of these types of people, who did not qualify for this scheme, should be prepared and help should be provided to them by government+NGO+people.

Hidden information- honest responsible district level officer, rural area, old age couple belonging to BPL category, old man have rare disease, surgeon available to do free surgery, high med cost Stake holders: Rakesh, govt, old couple ethical issues: sympathy vs legal decision legal decision vs ethical decision

Short term and long term solution: • Look for any similar cases occurred in past to refer for the solution • Include old couple in a participatory consultative process to understand the problem and conclude an appropriate solution • Can suggest already existing central or state govt health schemes such as ayushman bharat • If they do not specify the above criterion then, do crowdfunding through social media/ NGO/ corporate social responsibility • Can write to state or central govt to include rare diseases in their existing health scheme else suggest for a requirement of such policy • Conduct a survey in your area using civil societies for identifying the need of the people. Use the result to write to govt for the need of any such policy • Improve infrastructure of existing govt hospital and make availability of generic medicines. • Spread awareness amongst people about all govt schemes available through radio, tv or social media.

Hello Sir, As a responsible district officer having the responsibility of identifying the beneficiaries under a health care scheme for senior citizens the response of Rakesh by incorporating the most of the 8 ethipals should be as

Hidden Details: The old couple visited him with their application that implies they have already applied for the above mentioned scheme and might be not getting any information regarding their application.

Ethical issues: As the application criterion of the couple does not meet the one of the requirements so there arise an issue between ethical and logical i.e., whether or not to provide the financial aid.

Stakeholders: Stakeholders are generally people who receive the aids from the government schemes. Here in this introduced scheme senior citizens are considered as the stakeholders.

Short and long term responses: So the old couple is not eligible to receive the financial aid because of certain criterion we have to think of short term responses such as including them in other beneficiary schemes such as Ayushman Bharat, Arogyasri and some other government policies. And for long term response we can increase the facilities in government hospital which makes them more preferable than private hospitals, also by mentioning these incidents as drawbacks of the scheme we can inform the higher officials.

Participatory governance: By informing the reason of rejection of the application, we can discuss other government schemes which will be more beneficial by satisfying the criterion we can direct them in process of enrollment and make sure that they receive their grants as early as possible. By using these processes we can approach things with empathy and solve them logically which will benefit the stakeholders.

Answer – Hidden details – 1. Rakesh – a high posted district level officer 2. Rakesh – has been honest and responsible in his official conduct 3. Not mentioned whether this is a central or a state govt scheme 4. Couple has already applied for this scheme – inferred from the word application. 5. Rural setup 6. It’s a rare disease – “rare condition” as mentioned 7. Arrangement for incidental charges 8. Couple is BPL as income in below 1 lakh 9. High incidental costs – issue of private hospital services 10. Issue of awareness among the beneficiaries.

Ethical issues —- 1. Empathy vs legal responsibility

Stakeholders involved – 1. Rakesh 2. Senior citizen Couple 3. Govt

Short term solution – 1. Solution cannot and in fact should not be impulsive. 2. Better to follow the Kantian lines of deontology – ‘what cannot be applied to all situations, should not be the conduct in even one situation” – thus the option of self-financing by Rakesh is ruled out. 3. Rakesh can consult his seniors (if there are in the district jurisdictional hierarchy), of has any situation occurred in the past, how they dealt with the same – what was the solution applied then – 4. Look for any state or central level schemes for such critical situations available. 5. If not, then he may look through available solution for assistance of couple through NGO or Civil society organizations. 6. After brushing up all the info about probable alternative solution, he can involve the couple with the participative consultative process of discussion – and layout probable solution before them. 7. Can, in his administrative capacity, provide ease of paperwork formalities (as the couple is already troubled enough) and provide time bound assurance to the couple for the remedy. 8. And he himself should have a follow up of the case – to ensure that the benefit reaches the couple in time.

Long term solution – 1. Can write to state government, about either expanding the scope of this policy, or introduce another policy for such specific target group (if the target group is large enough) 2. Upscaling the hospital setup, prompt availability of generic medicine stockpile – to reduce the incidental charges – which put this couple and many more like them in trouble. 3. Can suggest assistance of different media tools to spread awareness about the criteria and multitude of welfare schemes govt is running – as clearly this couple wasn’t abreast with that.

Stakeholders — 1) Rakesh 2) Old man 3) Govt

As Rakesh is a responsible district collector it is his duty to help the old man to find a way for the expenditure of his medicines. Firstly Rakesh should talk about problems the old man is facing and give him alternatives and educate him about other schemes from which the old man can get the benefits. Schemes like Atal pension yojna, Ayushman Bharat etc. He should talk with his senior official about this situation because they must would have faced this situation and how they tackle it can help Rakesh a lot as he enjoys the trust of higher officials. If nothing works he should take the help of NGOs and find out NGOs which help elder people with such problems. Another way could be crowd funding. For long term solution Rakesh should talk with govt etc. about the loophole in the scheme and make them extend the scheme to other beneficiaries also. While making such schemes he should indulge with all stakeholders like the older people for whom such schemes are being planned because their inputs will help in reducing the maximum loopholes. Awareness campaign about newly implemented schemes through NGOs and social media will help.

As rakesh is a district level officer after discussing with them about beneficiary to the scheme that they fit into he can make arranging fund from pmnrf or some other schemes as the couples as right beneficiary to the respective scheme.noted that the operation is free of charge.but need money only for medicines and hospitalization.for the short time he can arrange the amount from clubs like rotaract,NGOs,social volunteers rather going for social media and spreading the news about this aid.this is not aid instead is his responsibility to the people and to the government and his trust bonded with his colleagues.he should inform to his authoritative head or to the government needed a scheme for this set of people with the range of amount incase of emergency and also with the availability of public hospital infrastructure with advanced equipments which could help them for their prominent expenditures like medicines,hospitalizations.

The stakeholder involved in this case- 1) Government. 2)Targeted beneficiaries. 3) Old couple. 4)Rakesh.

Since the couple do not fulfill the criteria ,they cannot be enrolled in the health care scheme because this will hamper the ” the rule of law” and trust of senior officials. The ethical issue emerges- 1)Sympathy vs empathy. 2)Legal decision vs ethical decision.

To aid the couple, Rakesh can opt for short term ,mid term,long term solution as per the situation. Solutions are- Short term solution includes- 1) Empathize the couple by giving assurance and enroll them in the scheme in which they are covered such as -Ayushman bharat scheme etc. 2) Can reach out to NGOs, civil societies,and CSR initiatives. 3) When all official options are exhausted,then he can come up with innovative ideas like contacting people in the field of social media and asking for donations so that they can get benefits.

Mid term solution includes- 1)Writing to seniors and states about enlargement of the scope of the scheme, like enrolling others who are in the same criteria but excluded because of some conditions.

Long term solution includes- 1) Improving the structure of government hospitals. So that it can help more people like them in future. 2) More schemes for generic medicines so it is affordable to maximum people.

Rakesh is a district level officer which indicates his responsibility of being a higher rank officer. When an old couple is meeting him with a filled-out application form, it is his primal duty to hear them out what is their need to reach out to him and the benefit they could enjoy from the scheme. Once the briefing is understood, Rakesh has to carefully check the eligibility criteria of the old couple. It can be clearly seen that the couple doesn’t satisfy one of the conditions present which is they don’t belong to a reserved community. Hence, fundamentally they are not entitled to any benefit under the scheme. So, Rakesh has to reject their application. However, the needs of the couple are genuine. Here Rakesh has to bring in an ethical conduct after his administrative conduct. As a district level officer, a government employee and an ethical and humane person he is also accountable to help the couple with other government schemes that could possibly help them with their financial situation. If there is no such scheme available, it is his duty to mention his higher officials that a category of people who have to be lent a hand by the government are missed out unfortunately. Also, he could help them with recognized NGO’s who could possibly help them or any CSR platforms or legit crowd funding platforms where they their requirements could be fulfilled. Notifying them of all such opportunities and following up with them till they receive a convincing mode of financial aid can be done by Rakesh.

case study revolves around the ethical issue of providing healthcare to all and helping the needy people stakeholders 1.government 2.old couple 3.public at large 4.rakesh ethical issues 1.empathy vs following rules 2.helping out the needy people by bringing in change options available with rakesh 1. go ahead and help them under the scheme merit a) sort out problems of old couple b)will help deliver government service to old couple demerit a) will have to change rules b)may not be procedurally correct as couple does not fulfill eligibility criteria 2.include old couple in other scheme merit a) will provide help to poor couple b) will not have to amend rules 3. did not helped the old couple merit a) procedurally correct demerit a) old couple deprived of health care b) shows government insensitive attitude towards needy action to be taken by rakesh short term measures 1. if possible to create exception or amend rules of scheme then consider couple under the scheme 2. amend ruled by taking permission from senior officer 3if not possible under this scheme the provide benefit to the couple under other scheme which is for unreserved category such as ayushman yojana 4 provide income security to couple by giving women job as per rules, or some allowances like old age pension scheme long term measures 1. send a report to government telling them to create a scheme for unserved category also. 2.spreading awareness about health schemes through announcements , radio , tv ,social media etc thus , tis will help to solve the problem of old couple without the violation of any rules or procedures

It is not legal to enroll the couple in the above mentioned scheme,but I will suggest them other possible ways like ayushman Bharat,and scheme like Arogya Sri which are not meant for reserved communities,if i couldnot find any such schemes which are not fitting them,then i will be proactive and guide them to meet any renowned ngos or old age homes which are getting funds for helping old people.To avoid such cases in the long run,i will take steps to include the people from non-reserved poor people also to enroll in some other beneficiary schemes or try to add infrastructure necessary for such treatment in the government hospitals itself,so that everybody can use this benefits.

Rakesh a responsible district level officer is entrusted with the responsibility of identifying the beneficiaries under health care scheme meant for senior citizen. An old couple met him in office describing their situation and asking for an aid. The stakeholder involved in this case-the Government,Targeted beneficiaries,Old couple(however they are not covered under this scheme). Here if he compromises for once it will be for all,as he will be distorting the ‘rule of law’ here the couple do not fulfill the criteria of belonging to reserved community,so they cannot be the beneficiaries health care scheme. in this case issue emerges- 1)Sympathy vs empathy. 2)Legal decision vs ethical decision.

rather that directly denying the elderly couple, Rakesh can explain them the other way around as follows; Short term solution includes- 1) Empathize couple by giving assurance that they will be helped by other goverment schemes. 2)inform and Enroll them in the scheme in which they are elligible eg.Ayushman bharat scheme, etc. 3) Can reach out to NGOs, civil societies,CSR initiatives. 4)he can also take help of social media to raise funds for their help

after the above short term solutions here comes the Mid term solution i.e. Writing to seniors and states about enlargement of the scope of scheme.

he can also try ad reach out for Long term solution too – 1) spreading awareness about the other health and infra schemes 2) Improving the government hospitals aid. 3) More schemes for generic medicines. 4) each out to NGO and volunteer organisation to held such diseased people.

Rakesh being a responsible officer is entrusted with task of identifying the beneficiaries under a health care scheme and as the old couple does not fulfill all the criterias he should suggest them a viable alternative. Stakeholders involved 1) Old couple 2) Government 3) Targeted beneficiaries of the scheme Ethical issues 1) Sympathy vs empathy 2) Legal decision vs ethical decision Short-term solutions 1) Empathize with the couple and assure them that their problem will be solved. 2) Firstly, try to get them enrolled in any central or state level schemes in which they are covered like Ayushman Bharat scheme, Atal Pension Yojana. 3) Secondly, reach out to other players in development area like NGOs, civil society, CSR initiative, funds under MPLADS. 4) Lastly, when all official rules are exhausted then initiatives like crowd funding, social media, donations can also be approached. Mid-term solutions 1) Write to seniors and the state government that scope of such schemes should be enlarged or another scheme for such people should come up (if the incidence of such cases keeps increasing). Long-term solutions 1) Improving the infrastructure of government hospitals 2) More schemes for generic medicines

If Rakesh goes on to give the benefits of the scheme by easing the criteria then not only it will affect Rakesh’s reputation as an honest official but it will also be loss for the person of the reserved category who will not be able to access the bebefits of the scheme.Rakesh should try and look for alternative govenment schemes which can cover the old couple as beneficiaries, like the Ayushman Bharat Yojna. If there is no solution that can be provided through the government machinery then Rakesh should direct the couple to NGOs or direct them to benefit though CSR funding or through public representatives who have funds for such causes. Rakesh should also contact his seniors and responsible authorities like the public representatives to seek their attention toward this kind of target group which needs financial aid, if more of such cases exist. He should also discuss the problem among his colleagues and try to come up with steps which can help improve the public health infrastructure in the district. This will reduce the need to go for costly private hospitals.

However, as a public servant, he has to remain impartial and neutral. If he approves the application, he would be acting partially as the applicant isn’t meeting the condition criteria(b). Since he(officer) enjoys trust of higher officer, he would speak to them about this case to remove or repair the conditions so that it is inclusive health scheme . from the question it’s not clear whether the higher officer have the jurisdiction to change criteria whatsoever. Next option is to find out if there is any discretion to include exceptional cases like old man.If Rakesh doesn’t have such discretion, there is a possibility of higher officer to have or the elected representatives may have such discretion. If there is any scope Rakesh should use all ethical means to make it to happen for applicant. If there no such discretion he should explore for other options Rakesh should find out if his organisation has discretionary funds as part of CSR Or could he been contacted the elected representatives to explore the avenue of discretionary funds. There is a great possibility that something fruitful at this point.

In that case the first hidden details is that Rakesh is a district level officer that means he has some power of the district administration.So, he should do this empathetic way by doing his job with honesty.The main shakeholders of this situation are Rakesh who should do his job with honesty and old couple who is prevented by Rakesh. The main ethical issue is that Rakesh cannot do under this scheme but he must inform his higher authority or state authorities about his experience and request them to do needful. He also look into the other government health scheme either it is state government like swastha sathi card in west bengal or central government like ayushman Bharat scheme. Rakesh must think about long term solutions and innovative ideas like in every district there is DM fund and other funds like MLA fund , mp fund etc. Etc. He also contact with NGOs. I think that way Rakesh must response this situation without breaking law and his honesty towards his job and humanity.

The situation faces an administrative dilemma between an ethical decision and a legal decision. Issues: As a responsible district level officer – honestly work with his job and at the same time prevent the old couple. Values: Responsibility, Duty, Leadership. Stakeholders: District level officer (Rakesh), old couple As Rakesh has polite to say that old couple. I mean you are not eligible this particular scheme so, Rakesh should check if there is any other government scheme under which the given old couple are eligible. If any such scheme is found and they would stand benefit. There is no alternative scheme is not available to help the old couple. Then, Rakesh can make arrangement for conduct the operation at the government hospital and arrange for medicine through government drugstore. If above arrangement is not possible due to some reason. Then, Rakesh wrote a letter to his higher authorities for that old couple faces that situation so this is as an exceptional cases and helping to the old couple. If above arrangement is not possible. Then, Rakesh can engage with local NGOs and some other social service volunteers to raise the funds for helping the old couple.

As a responsible district level officer ,Rakesh is not in a position to provide the scheme to the old couple as they were laking in criteria B. He can consult and educate the couple about the other schemes available such as PMJY Ayushman Bharath BPL NGO MlA where they can help the couple’s etccc he should tell the couple to meet him after the process these is theshort term response In longterm response requesting the higher authorities to improve the hospital by providing surgical equipments and specilized person which may also help other people to get the benifit at the minimal cost.

As a good and honest officer Rakesh should help to the couple without shielding himself from all charges . Keep the rules and regulations of the scheme in the mind he can’t directly help to the couple through this scheme as they are not from reserve category . So in this case as a responsible adminstrator he should choose other alternatives which are —–

1. As an immediate help, Rakesh can help couple by using his own pocket . But this would not work for longer time . 2. He can make aware to the couples about such schemes of which they are real beneficiaries . Schemes for them are Aayushman bharat yojna (ABY) , Central government health scheme (CGHS) .But it would take more time in the verification of documents and all so can’t recommend instantly . 3.He can look for NGOs and old age home near by to help the couple . This would not take long time and can help them timely .

Conclusion : The best solution is the point number 2 as it is the permanent and the couples are the real beneficiaries of the scheme .As an immediate solution without delaying point 3 can be also used .

Rakesh is a district level officer who is responsible and trustworthy of his higher officials. He has been given the responsibility of identifying the beneficiaries of a certain health care scheme for senior citizens with some criteria. An old couple has visited Rakesh with application which doesn’t fulfill one of the criteria of the scheme. Stakeholders : Rakesh (moral conductor) Government Old couple As a responsible officer he cannot help the couple through this scheme but cannot just reject them as well. Showing empathy as well as analysing the situation he should come up with other solutions as:

Short term response: i. Rakesh should consult and educate the couple about other government schemes such as Ayushmann Bharat, Pradhan Mantri Jan Aarogya Yojana, Central Government Health Schemes etc. and help them to get the benefits. ii. Recommended the couple to higher officials with discretary powers who could help them or to MLAs, etc. iii. Contact NGOs, civil society, donations,crowd funding,using social media etc.

Long term response: i. Improve the infrastructure of the government hospitals, recruite trusted and experienced medical staffs, provide facilities such as machineries, medicine, etc. ii. Spread awareness about various government schemes and proactively participate and educate people about its benefits and facilities provided by government. iii. Creating database and addressing more such people and help them with existing schemes iv. Writing higher officials and administration about the suggestions to improve and widen the scope of scheme or launching new schemes with targeted groups.

Ethical issue- Rakesh is a responsible district-level officer who enjoys the trust of his higher officials. The government entrusted him with the responsibility of identifying the beneficiaries under the Health Care scheme meant for the senior citizens. The ethical issue in the situation is when Rakesh was stuck between the choice of upholding the legality of the matter or being sympathetic towards the couple and availing them of the scheme.

Stakeholders- Rakesh ( district-level officer), state administration, and an old couple.

Short-term solution- to arrange the money for the old couple either through alternate government schemes or through NGO civil society or crowd sourcing through social media. Moreover, we will write a letter to the senior or a state government that the scope of such a scheme should be enlarged. In addition, if more and more of such people come. Then we will identify such target groups that are not addressed by any current schemes. Furthermore, we will inform the state government that the targeted group is in need of medical and other benefits schemes that should be made for them.

Long-term – he will also ask the state administration to enhance the infrastructure of the government so that groups or any other vulnerable section of society don’t need to run to private hospitals. Moreover, more schemes should be made on generic medication.

How should Rakesh respond to the situation?

Stakeholders:- old couple, district level officer, government, public.

Old man is in the urgent need of health care services. They have no one to get support financially. They fulfil all the basic requirements except one of reservation.

Being a responsible officer, rakesh has been given the job of identifying beneficiaries. Rakesh must not give the benefits to the person who don’t even fulfil the basic criteria.

Following can be the solutions for the problem:- 1. Denying the old man and not doing anything shows the apathy of the bureaucracy, which is not desired. Rakesh should told them why they can’t get the benefit, he should explore different ways of helping them. Best option can be of asking to the senior authorities of having scope for those who don’t fulfil only one criteria.

2. If there is no such thing, rakesh should try to find out any other scheme for unreserved community in which the old man can fit into.

3. He can explore various NGO’s helping such kind of people. Or civil societies can be approached

4. However this is not a good option, but it can be seen as the last option which is crowdfunding or asking for the help on social media. This measure can definitely solve the problem of old man.

Long term solution can be is to write the letter to the ministry asking for similar scheme for unreserved communities. Parks and cycle path should be constructed so that citizens can take care of their health and govt expenditure on such schemes get reduced.

Mr. Rakesh is facing the situation in which he has to respond to an application by an old couple facing a specific medical issuse under a said government scheme of which the couple fulfils all the criteria except criterion “b”. The stakeholders are, 1. Mr Rakesh 2. The Government 3. The Old couple The ethical issues faced by Mr. Rakesh are 1. He cannot break the rules of the health care scheme as he is responsible person and entrusted by his higher officials. 2. He has to help the old couple who has a severe medical issue and no childeren to support them and the financial aid if given to them can make certainly significant difference in their life. The Response avaliable to Mr. Rakesh 1. outright deny to the old couple that the benefit of the scheme cannot be availed to them. 2. To help the old couple in an innovative way where he do not break the rules of the scheme and help them in such a way that he makes significant difference in their life. The decision to help them should involve his higher officials, He should talk with the doctor who has agreed to treat them, find out if there is any existing scheme where their incidental cost get covered, suggest a scheme where people like them can avail benefits under similar conditions, he must see if there any NGOs that cater to the similar needs, create a data base in which people like them are identified and make administration further suggestions.

Stakeholders: 1.Rakesh 2.Old couple 3.Local administration 4.Society

There is moral dilemma between objectivity ,rule of law and Compassion ,empathy. If the couple is provided with benefit of this scheme ,it will be against rule of law. Another deserving candidate may miss the chance to get benefit from the scheme. But if the couple is told to find out some other way as they are not eligible for the scheme and doing nothing for them is against the value of empathy. As a responsible officer it is Rakesh’s duty to try to help them with other alternative ways.

Short term solutions: 1.Since it is mentioned that Rakesh enjoys trust of his seniors ,he can approach any one of his seniors who has discretionary powers in this regard. For instance ,he can approach the chief secretary of his state or any other higher official having discretionary powers in this regard. He can use his suggestive powers and request him if any changes can made in the scheme to accommodate some rare cases like the one given here. 2.Looking for any other alternate scheme which fulfils all the requirements, like Ayushman Bharat ,Pradhan Mantri Jan Arogya Yojana . 3.Contacting any NGO ,trust or individual who can help the couple.

Long Term solutions: 1.Highlighting such exception cases at higher level so that the scope of the scheme can be widened or any other scheme can be introduced . 2.Health infrastructure in government hospitals / local level need to improved so that people don’t run from one government office to another . 3.Medical fund for people suffering from rare diseases and having poor financial conditions should maintained in every state. Awareness about the noble cause at local level can help in getting contributions from civil society.

As a district level officer Mr.Rakesh has the responsibility to implement the scheme to reach beneficiaries. as a loyal officer he cannot include the not eligible person under the scheme . but on standing their shoes he can redirect them to gain benefit from other schemes such as Ayushman bharath or other health insurance schemes According to the information the couples need money for hospitalization and medicines so he may also redirect the couple to gain benefit NGO’s.these will be the short term response.Long term response can be recommending higher officials about the ground reality of beneficiaries of the scheme,improving government hospital infrastructure with latest technologies ,creating awareness among the peoples about government schemes and benefits etc.

Rakesh as a district level officer should give outmost priority to role reversal starategy to get efficient aid in the life of old couple. The response should be long term so that people with similar problem can benefit inevitably. Rakesh should educate the people about the intention of the scheme in a pro-active theme such that they wont lose hope . HE as most trusted DLO of the entire district should not divert or mislead the law such that Rule of Law should not be disobeyed ,guiding the old couple by evaluating there details and educating them about other government health schemes ,insurances and some other welfare schemes led by government,creating awareness about all the available schemes and promoting social well being is the ultimate goal .It can also be approached through NGOs ,Co-OPERATIVE societies,civil societies,local leaders(MLA,MP,MINISTERS etc.).GUIDING ,EDUCATING,CREATING AWARENESS,FOLLOWING UP the problem until resolved such that every one with similar issue can be resolved with good alternate option. Short term responses should be avoided because it is not specific for particular people rather it is diversed . Reporting the issue to the government to make alterations and to promote adaptations efficiently without any delay.

Problem: Rakesh is a honest officer and is given the responsibility of identifying the beneficiaries for the health care scheme. Rakesh is in dilemma when an old couple who don’t satisfy the criteria of belonging to the reserved community approach him.

Stake holders: 1)The old couple 2)The government 3)Rakesh

Dilemma: The old couple should be provided with financial assistance for post treatment prognosis but the not under the current scheme.

Short term solution: 1) Educate the couple about the alternative schemes like Ayushman Bharat, PM Jan Arogya Scheme and help them in obtain the benefits of the scheme. 2)Raising money from the people of the district. 3)Approaching the NGOs for providing financial assistance to the old couple.

Long term Solutions: 1) Developing the infrastructure of the government hospital by adopting the latest technologies and extend their reach in remote areas. 2)Encouraging doctors in providing free services for the economically weak sections by providing tax concessions for those who engage in social service. 3)Increasing the number generic medicine centers to increase the affordability. 4)Extending the policy to the other economically backward sections of the society in which this kind of problem is recurring. 5)Create awareness regarding the importance of exercise and yoga, open yoga centers in rural areas to improve the health of citizens, thereby improving the health of citizens.

Stakes holder Involve Rakesh (Me) Old Couple Society District Department Ethical dilemma involves Right vs Wrong Empathy vs Rule of law The best course of action is not to provide the mentioned scheme because no one is above the rule of law and even the rule is broken for a single time even for a good reason it is not sustainable. It also sends the wrong message inside the office. Short term measures Option 1: Look for the alternate scheme in which all requirements are fulfilled Option 2: Contact NGO, other civil society groups involved in medical services to help the couple Option 3: Try to do crowdfunding through groups actively involved in these kinds of activities Option 4: Contacting District Magistrate to help the couple with MPLAD’S or other funds if possible

Long terms measures Analyzing the cases of similar type and sending the recommendation to the state government for rolling the schemes in which these type of beneficiary is covered. Building robust infrastructure in the government hospitals Collecting data of all the organizations involved in public health and maintaining coordination with them Launching awareness campaign towards social contribution with involvement of locally known personality

India is moving towards constant population growth so it is required to have consultative and active involvement between government and public to bring justice and advancement in ease of living.

The key ethical issue implicit in the situation with Rakesh is the choice between upholding the legality of the matter and being sympathetic to the case of the old couple and relaxing the criteria of the scheme availed. Rakesh is a responsible person so he won’t compromise on any aspect of the issue. Moreover, he enjoys the trust of his higher officials which further implies that he has a moral pressure surmounted on him by the higher authorities. The actual and potential key stakeholders involved in this issue are Rakesh, the old couple, the local administration, the state health department, NGOs, expert surgeon, and civil society. The couple visited Rakesh’s office with an expectation that they’ll be availed of the required benefits of the scheme. Their non-fulfillment of the criteria implies that either they were unaware of the details or thought of convincing Rakesh through emotions to ignore/omit unmet criteria. Rakesh has a choice to ignore the criterion, but it will have severe repercussions on his professional and personal life as he is an honest person. So, while being empathetic to the couple’s situations and staying committed to his values, he should explore alternate solutions. Rakesh can liaison with the local administration and state health department to explore the functional schemes and financial aids available that can be availed by the couple provided they meet the criteria. The problem is genuine and sensitive as it is a rare condition that requires specialized treatment. After exploring and exhausting the government resources/approach, Rakesh should opt for help from civil society. He can help them approach NGOs like CARE India or companies to fund the treatment under their CSR head. Since it is a rare condition that generally gets people’s attention, he can assist them to start a crowdfunding campaign on websites like Ketto, etc.

Being a responsible district level officer tasked with identifying the beneficiaries of the health care scheme, Rakesh is faced with an ethical dilemma between legal and professional values when the old couple arrives at his office.

Stakeholders involved: 1. Old couple 2. Intended beneficiaries in the village under the health scheme 3. Doctor and village administration

Options available for Rakesh: 1. Out of empathy, provide benefits of the scheme to the couple despite the fact that they do not fall under the ambit of the criterion described. 2. Deny the benefits of the health scheme to the couple and educate them about the other such existing schemes.

Way Ahead: In my opinion, Rakesh should not cover the couple under the health scheme because doing so will create a perception of including unintended beneficiaries under some conditions, which can further nullify the entire idea of helping the intended beneficiaries. Also, it will eat up the allocated funds for the scheme. Therefore Rakesh can educate the couple about the existing health schemes such as PM Jan Aarogya Yojana, Saral Bima Yojana that can address the problems of the couple. Rakesh can also take into confidence NGOs, old age home, Gram Panchayat, and doctors in the district and nearby villages to help meet the social and financial burdens of the couple.

Also, creating awareness about various healthcare and insurance schemes by centre and state governments can tackle similar problems arising in the future.

well attempted. You have certainly understood the approach to such questions. However, I just have the following suggestions that might help you-

1. Try to be as specific and detailed about these answers as you can. If you’re saying that creating awareness will help in the long term, come up with ways to do so. 2. Give reasons for the options that you choose and don’t choose. Justify why you think what you think.

As above mentioned rakesh is trusted officer by their seniors and also he is civil servant when the application come from the old people without eligible to particular scheme he shouldn’t approved the particular scheme to them rather than he is civil servant he will helps them in alternative manner like by telling about the other scheme which are eligible to them like the schemes Ayushman Bharat, pradhan mantri jana aarogya yojana and also looks forward if the infrastructure will have in government hospital then he will suggest to them if not possible by them then he will suggest to approach the NGOs, civil society to get fund by them by showing his inability to pay money for hospital and also suggest to go through the social media where some of them are helping to the poor. With this case will take as base and suggest their officers to provide the new schemes to them or any correction or updates ik old schemes only by allowing eligible people without any reservation category all people above the age groups of 60 like that as he is trusted by his senior officers they will look after the case trying to bring any new scheme like people to them or updating in schemes

Good attempt!

It’s definitely clear that you have understood how to approach such questions. You’ve also clearly given this good amount of thought.

I just want to point out the scope for improvement in language. Long and grammatically wrong sentences can mix your point in a maze of words, thus making it difficult for the examiner to mark you. Also, try to reason why you think the officer should choose so and so. Eliminate other options with proper justification.

Keep up the hard work, you have great potential!

As district level officer he has the responsibility to do what their senior asked for. In this case he has to collect the information about the beneficiaries for the health scheme which has the criteria of 1) senior citizens 2) with econically weaker section. While doing this he got an application of old age which doesn’t fit in criteria no. 2. However by knowing the situation that theirs doctor’s want to do the treatment free of cost but there will be post treatment charges which is quite high and its couldn’t be afford by that senior citizens. As an distinct level officer his first step should be to arrange meeting with that doctors who are willing to do the treatment without any cost and also to gathered information about what exactly the amount will be of post recovery treatment. Secondly he can arrange meeting with the NGO or and voluntary groups who are in this field if they might help with this. He also take help from social media platforms, as we used during pandemic to raise the crowd fund. His next step should be to send the report along with documents related to that senior citizens health and doctor’s prescription and of how much it will cost to the higher authority, he can request to them , may be they accept this case under the health scheme. After knowing about this case he will knew that there might be many case like this so For long term step he can make this case as an base to make some changes in the scheme by including this exception case or to include such sub category under which they can put criteria like Old age with 1) income less than ‘X’. 2) without any child etc. Also he can arrange campaign for scheme which government proposed for the senior citizen benifits.

Hi Hemangi,

A well attempted answer. You’ve understood the basics of this approach. However, I see some problems that can be worked upon-

1. Use of language matters a lot in any answer. Try to work upon your grammar. 2. As your steps, you’ve mentioned doing things that are already detailed in the case study. Avoid that, and instead analyse these details. For example, the post treatment costs have already been mentioned. You can suggest how these costs might be covered for the couple. 3. Before you suggest NGOs and other options, make sure there is no available option within the government’s set of schemes.

Ok sir, i will definitely work upon it, this was my first attempt to write about ethics. Thank you for your feedback.

As a district level Officer, Mr. Rakesh have a number of responsibilities on his shoulders. In this scenario, he must fulfill the legal responsibilities by implementing the scheme in an efficient manner.

Since the couple is not eligible to be registered under this scheme, therefore they should not be enrolled under the scheme. However, they must be provided with some alternative.

The couple can be registered under various other schemes of the government, like Ayushman Bharat or other health insurance schemes. Even if the couple cannot get a good response from the other schemes of the government, the officer can help them to arrange money from various NGOs or corporate sector through funds they have been creating to fulfill their corporate social responsibility(CSR) under the Companies Act 2013.

But for the long term the officer must ensure that the people in the district are enrolled under various government schemes that they are eligible for them and utilize it’s maximum benefit. Another thing that the officer can ensure is that the infrastructure facilities of the government hospitals is up to the mark so that the people living in the districts do not have to rely much upon the private hospitals and can get their health check up in the government hospital. This will also reduce their out of the pocket expenditure. Also, the use of generic medicines should be promoted under the Pradhan Mantri Jan Aushadhi Yojna. He must ensure that there are a sufficient amount of Jan Aushadhi Kendras in the district.

These measures will help the couple in their hard time and also ensure that such problems do not arise in future.

Great attempt!

I think you’ve understood the approach to such case studies quite well. It’s clear that you’ve also brainstormed to be able to write this answer, especially the last paragraph. I do believe that you can perhaps try to strengthen your introductory lines by giving an analysis of the situation from your perspective, highlighting the particular angles that stand out to you and will be address by you in the following lines. Apart from that, I think you’re good to go!

Keep up the hard work!

the case holds the relevance with respect to administrative dilemma in terms of legal verses ethical dilemma. the stakeholders are rakesh old couple, health care workers , higher officials, governtment- state administration ,

the options available are; 1) out rightly deny the old couple as a beneficiary pros: adhering to the rule of the law cons: not being the responsible officer

2)giving from the own pocket pros: immediately helps the couple cons: its being sympathetic over empathetic, cant be extended to many with similar issues

3)extending the benefits under same scheme by relaxing rules as genuine case pros : satisfies positive emotional cognizance personally, immediately helps the couple cons: leads to chaos and counterproductive by disrupting sanctity of the law , may lead to red tapism

4) as the couples had filled application and visited already , rakesh should be proactive and educate them about extending the benefits through other health or insurance schemes such as atal pension scheme, ayushman bharat as well as contact those departments regarding the couple . he should also follow up with them by asking them to contact him after 2-3 days regarding benefits. for the medication mukhya mantri swas yojana , generic medicine , public distribution system should be followed.

5) if still the issue persits couple could be helped through NGO , CSR , civil society . the last resort could be crowd funding indirectly, but ut takes time

in the longterm the steps could be taken are : a) if similar more cases occur , the written letter to be submitted to the senior officials regarding the issue to either enlarge the scope of the scheme or to come up with other comprehensive scheme

b) building the infrastructure of government hospitals with the help desk enlightening the beneficiaries of various health and insurance schemes by the government other facilities with the required number of beds , doctors , etc

c) more doctors should be inspired to work for the social cause than the commercial interest

therfore , the middle path is to be followed here , that is to uphold the sanctity of the law as well as upholding the empathic values to guide the society in the right direction

An excellent attempt, Vaishnavi!

It looks like you’ve really paid attention to the contents and substance of the article. You’ve looked at the situation in just the right manner by clearly evaluating the details and hypothesis, quite like it was done in the video. While you seem to have adhered to most of the guidelines, I think you could be a little more specific with some of your points. For example, try and write down what are the ways in which doctors and other health-sector workers can be encouraged to help the needy without commercial gains? Use a little word space to also highlight, directly or indirectly, as to why the long term responses are necessary for this particular case- use the details of the question for this.

Keep practicing, and I’m sure you’ll do great!

yes sir i would adhere to the directions given . thank you sir for this great feedback which is really encouraging and boosting the preparation

Ethical issues

Stake holders are : Rakesh, the old couple, higher officials, Government of India, members of the deserving, the community,the Administration,the people,the schemes.

Ethical issues: This case of issue highlights the ethical vs legal attitude, attitude vs sympathy, emotional intelligence vs discretion, kind vs straight view of rules, grace vs law, law of land vs common good and etc

So, as being a honest officer he must look upon to the rules & regulations but also he must wanted to see their situation. So he must wanted to take a positive decision to help that couples. Government is to provide good to people beyond anything,so they must be helped. And there are lot schemes to ulpift the land and agriculture Some are as follows:

Government Schemes For Farmers 1. Pradhan Mantri Kisan Samman Nidhi Yojana 2. Pradhan Mantri Kisan Maandhan yojana 3. Pradhan Mantri Fasal Bima Yojana (PMFBY) 4. Kisan Credit Card (KCC) scheme 5. Pashu Kisan Credit Card Scheme 6. Paramparagat Krishi Vikas Yojana (PKVY) 7. Pradhan Mantri Krishi Sinchai Yojana ( PMKSY 8. National Agriculture Market (e-NAM) 9. Dairy Entrepreneurship Development Scheme 10. Rainfed Area Development Programme ( RADP) 11. Soil Health Card Scheme 12. National Mission for Sustainable Agriculture (NMSA)

So they can implement this to ulpift farmers and agriculture.

And also for the health and environment and to take care of people there are some schemes to provide people They are : Healthcare Facilities for Elderly People Changes in health care are not simply adding wears services and legal assistance, Investment in research to life they are also adding an increased gwally of and training to enhance the quality and cost- life to those years. Older peuple mike much leavier effectiveness of care is important. Rational planning, demands on health and social services than do young supported by research evidence need urgent adults. The most elderly make the heaviest demands attention. Emphasis need to be placed on serting and of all. The very elderly also fend to be maintaining high standards of community, hospital proportionately highly represented in the most and residential facility care. The work done in intensive forms of now-home-secure (such as hospitals and the wy in which this work interlocks increasingly important. Identifying and assessing with the carried our by community and valimatry need and then organising an appropriate response is organisations will determine the effectiveness of Essential. Elderly people can benefit from measures geriatric services Ow age can be a time of aged will depend on the effectiveness, the adleymary and personal fulfillment. A holistic approach is the of provision and the degree of coordination of the required to respond to the challenges posed by services. A comprehensive system must be evolved to increasing number of elderly population. provide execution, leire activities, health and etc. So rakesh must want to help them.

A good try. Your answer’s beginning says that you’ve understood how to look at such case studies. I appreciate how you’ve listed the various dilemmas that the officer might face in such a situation. Following are some points that will help you with such questions-

1. Don’t add information that isn’t relevant to the case given. With the flooded information, the examiner might miss your actual good points. 2. When you’ve talked about health care services, you’ve made it all very generic which may be applied to everyone in general. However, you need to talk about the stakeholders particularly given in the case study.

You need to apply your own mind in such situations, place yourself in Rakesh’s shoes, and then write what you think you would and should do.

Rakesh is a responsible, honest officer whose duty is to find the beneficiaries under the health care scheme for senior citizens. old couple who is in need of this scheme could not benefit because of the community belongingness.

Here, Rakesh aware that old man could not survive if he rejects their application because couple don’t have children and old man cannot work. Further, The surgeon is already committed to do operations without fee charge. Hence the only incidental cost has to be arranged.

Possible responses from Rakesh:

1) Rakesh can give them benefit under scheme but his honesty to the government does not allow him to do

2) He could explain to the couple about the situation of, not able to give them the benefit under the schemes. Here Rakesh follows his duty honestly in the cost of life of old man. His conscience dose not allow him to do this.

3) Another way, Rakesh can direct the couple to benefit from other government scheme like Ayushman Bharat.

4) He may solve the couple problem by getting help from NGOs like Abhoy Mission, help age India or with the help of village head, arrange the crowd funding from their village.

Immediately, step 3 is best to follow, In case any hurdle because of procedural delay, documents issue and others he may opt to step 4.

This problem does not solve here. As per estimate, In India 39% of elderly are either abandoned or live alone. In long-term, Rakesh could able to create awareness about health insurance schemes in his district. Also, he could able to recommend to adjust the criteria beyond community through feedback way to the government

You’ve definitely understood the concept of such case studies. It’s good that you’ve enlisted all the possible responses. I just want to suggest a few things for you to work upon- First, I see scope for work on language. If you try to better your syntax and grammar, your answer will definitely be better. Second, give more details in your responses. For example, in your response C, mention other schemes that Rakesh can approach as backups for the old couple. Specificity is absolutely important.

Continue working hard!

Rakesh being an honest officer should take care of all his responsibilities.He should provide the benefits of scheme to the old couples who were facing many difficulties.Here Rakesh should guide the old couples regarding there ignorance towards the schemes.Before being an officer firstly he is a human being.but here Rakesh faces both logical and ethical dilemma.such problematic situation which the old couples faced thereafter Rakesh should clear his virtue for helping people further.short term solutions would be that he should reach some of the NGO for helping then and the long term solutions should be he should ask his higher officials for helping them in all financial and health benefits.

Good attempt.

I can see that you’ve tried to put forth your thoughts on the case study in the best way possible. However, I think your ideas and sentences are mixing with each other and not giving a clear analysis of what you think Rakesh should do. Please try to be a little more distinctive with your points, and I’m sure you’ll do great!

Keep practicing.

Sure sir I will try my level best to improve my content and writing.

Considering the situation, Rakesh has to strike a balance between personal and professional ethics. While standing up to his reputation of a trusted officer, he has to be responsive towards public by addressing their genuine grievances. If he responds to emotional appeal, makes an exception and enrolls the old couple for the health scheme for which they do not qualify it can give leeway to further such undeserving enrollments and deprive a deserving beneficiary of his claims. On the other hand, indifferent rejection is not expected from an officer recruited for public service. In the best of my opinion, Rakesh should come up with a customized solution within the broad framework of rule of law. He can opt for following alternatives: • Inform: Explain the couple how it does not qualify for the concerned health scheme and inform them about other healthcare schemes for which they can meet the criteria. E.g.- Ayushman Bharat Pradhan Mantri Jan Arogya Yojana (AB PMJAY), Integrated Programme for Older Persons (IPOP) by Ministry of Social Justice and Empowerment, National Programme for Health Care of the Elderly (NPHCE) etc. • Negotiation: With couple’s permission he can negotiate with other authorities for enrollment in suitable schemes and offer follow up. In case of urgency, he can negotiate with state or local level people’s representatives. • Non-governmental: He can contact NGOs or civil society organizations for initiating crowd funding.

In nut shell, Rakesh has to upload the sanctity of welfare state within the bounds of professional ethics.

Hi Shambhavi,

Very well attempted. You’ve definitely understood the structure and concept of such case studies. Your answer is well formed, with a sense of individualized approach. However, I would just suggest elaborating on the analytical part so your answer doesn’t read like a very concise, short-cut approach to the problem. Good work.

Rakesh, an honest district officer, has the responsibility to identify the beneficiaries. But an old couple fulfilling all the criteria is in immediate need. The couple does not fulfill criterion (B): belonging to a reserved community. It is his empathy to give the old couple the benefits of the scheme for which they don’t meet the criteria b, that is belonging to a reserved community.

According to me Rakesh should give the benefit of the scheme to the old couples, as the following things are not brought in the norms – It is not mentioned in the criteria that it is mandatory for the beneficiaries to have attained all the criteria. Fulfill two or more criteria only then they will get the benefit of the scheme. If even one of the criteria is not met then the couple are deprived of the benefits of the scheme etc. Therefore, it is proved that Rakesh should give positive response because the relevant things have not been included in the criteria which proves that the old couple should not get the benefit of the scheme because they did not meet the criteria (b).

I appreciate your attempt at looking at it the other way. However, I want to point out the first Ethipal here, and how certain details are meant to be traps and not hints. I suggest considering this possibility before you dismiss the other one. If you wish to go ahead with this side, try to work upon the arguments (pros and cons) that will follow.

Rakesh is a responsible district level officer. The government entrusted him with the responsibility of identifying the beneficiaries under a health care scheme meant for senior citizens. The couple who are in need of financial aid for the incidental charges of the surgery of the old man who has been diagnosed with a rare condition that causes obstruction in the large intestine. In this case, the couple fulfils all the criteria except criterion ‘b’ that is, the couple must be belonging to a reserved community. But the criteria do not meet here. The couple might may or may not have the complete knowledge about the scheme, but they know that the scheme might provide some fund, that’s why the approached the officer with the application. Here, Mr Rakesh, being a responsible officer, he cannot approve an application which is ineligible on any criteria. But it is also a responsibility of an officer to approach his client empathically and provide a suitable solution. Mr Rakesh has complete rights to disapprove the application and he can explain the reason for the disapprove. At the same time, he can council the couple with the proper details of other schemes in which the couple falls under the criteria. Schemes such as Pradhan Mantri Jan Arogya Yojana and National Insurance Varistha Mediclaim policy. This way he can morally and ethically give solution to the couple.

H -> Hidden details – Rakesh an honest officer

E -> Ethical issues – Rakesh cannot give approval on the condition of the old couple

S -> Stakeholders – the couple

S -> Short & Long-term response – disagreeing the application and providing knowledge of other suitable schemes.

P -> Participatory governance – discussing with stakeholders, and Rakesh can also consult other officers of his rank in other districts.

Well attempted answer! You have an understanding of the ups and downs of the choices that the officer has. However, I’d just recommend considering the following points to make your answer better-

1. A grammatically correct and well formed answer always appeals the examiner. Make sure you work in this area. 2. Once you have suggested the short-term response, also determine how the officer can address the problem in the long-term. Complete your answer.

The situation of old couple need to be dealt with emotional intelligence. Rakesh being the district level officer require to give public assistance to the old couple according to Article-41 of the Constitution of India. Since the old couple is not able to fulfill the ‘reserved community’ criteria, he need to come up with a immediate innovative solution. Rakesh empathizes with the old couple but is facing certain ethical issues in order of solving their problem.

Ethical Issues: 1. Professional ethics vs. Public interest. 2.administrative dilemma of ethical decision vs. Legal decision 3.emotional competence

Rakesh need to show emotional competency in dealing with the old couple problem, he cannot let his sympathy overrule his professional better judgement. Ethical perspective and measures: Rakesh can get the detailed health report on the risks involved. Also how much the couple actually need to cover for medication, if 1lac can be lessened and old couple can be Provided with other generic medicines.

Short term measure: Rakesh can explain the old couple as to why they are not covered but being in public office Rakesh can assure the old couple assistance. Hence, he can proactively contact NGOs like Smile Foundation, Rural health care Foundation, Uday Foundation who can ensure that the old couple get the required amount. Rakesh can further do role reversal and keep a track on the old couple if they get everything done as the surgeon said. Rakesh should check when the old couple get the money for medication.

Long term measures: 1.Rakesh can get the old couple enrolled in schemes like ATAL pension yojna, vaya vandana yojana, SAGE (Seniorcare Aging Growth Engine) initiative and SAGE portal to ensure they form a part of beneficiaries of one or other. 2. Rakesh can strengthen the district health care system with specialist posted at the centres. Also ensure that generic medication is made available in the district in nearest future.

3.write to senior official about coming up with a scheme that covers people like the old couple who are not covered under other schemes.

4. Rakesh can involve insight from Panchayati raj head to chalk out a well intended schemes which cover people as such.

5. Also take old couples feedback and suggestion on drafted schemes and if it need to be made more practical for beneficiaries maximum benefit and minimum harassment of elderly population.

From the above innovative ideas and customised solution, we can say that Rakesh is very honest and responsible district level officer, who would ensure participatory governance. He would ensure that maximum possible people get benefits out of government schemes and everyone is covered under some or the other. Rakesh would monitor and implement steps as an efficient honest public servant.

Great work done with this!

I think you’ve more or less understood the method of tackling such case studies in the examination. You also seem to have a good range of innovative ideas. There are just a few things that I want you to consider. Rakesh needs to deal with this using emotional intelligence, but also within professional boundaries as a government officer. Second, in the short term measures, it’s better if you first exhaust all the existing governmental routes, such as the schemes that you’ve mentioned in your next paragraph, before moving on to crowd funding and NGO options. Please watch the video again to understand this better. Also, when we’re talking about long term measures, we’re not talking about just the schemes that the particular old couple can fit into. We want to suggest easier methods for tackling all such cases in the future. Thus all your points other than the first point will work.

I think with just a little more work on your language, you’re good to go!

Keep up the hard work, I’m sure you’re going to do great!

Thank you Sir, will definitely incorporate your suggestion and read more minutely. I will work on it. Please keep guiding us Sir to get a good rank and cross the pta hurdle.

The first thing that Rakesh must not do is to come to a immediate decision rather the first thing is to understand the situation, start looking for possibilities, alternatives which could begin by a basic conversation with the couple enquiring if they have any savings with them or any form of money. The second part could be ensuring they are not from reserved classes because there could be cases where sufficient proof is not available for certificate proof, if that is the case Rakesh can perhaps make calls to the village administration to look into it. It must also be noted that this could be time consuming and in medical procedure time is of the essence.

The second thing that could be done is to point them to insurance scheme such as Ayushmann Bharat and call to the officers involved requesting help could speed up the process.

In the mean time Rakesh could also conduct a survey in the locality with the help of an NGO to understand and pin point people who face the same crisis.

Short term addresal of the said problem can be done with the participation of the stake holders the couple, surgeon, the hospital, the authorities involved in various schemes and with the powers conferred in the authorities working in synergy to solve the issue

The entire idea is to find out alternatives or possibilities that would not compromise Rakesh’s work ethic, morale and values and at the same involves in finding an efficient solution Incase if these is a roadblock in all the efforts a group or public funding can be organised

Long term idea will be to educate the masses about the schemes. This can be done by the use of technology, simple way to is to use social media and post adverts regarding the scheme, take the help of the local press and report the current situation of the couple and use it as a case study to spread the information, taking the help of NGO, posted distribution

Well attempted. There is a certain level of understanding that i can see in your answer. However, there is lack of clarity in your ideas because of improper use of language. For example, you’ve used “Secondly” repeatedly, which will make it difficult for the examiner to determine your course of action. I suggest that you work in this area.

There is also a lack of specificity which can be handled with few more details added to your points.

IMPORTANT HINTS Rakesh an responsible and honest District Officer is highly responsible to identify the beneficiaries and meanwhile he needs to keep in mind that the other beneficiaries doesn’t lack behind for a single one . STAKEHOLDERS Primary = The Old men and his wife is in urgent need. secondary = Rakesh ,villagers and the Doctor. ISSUES 1 Should Rakesh provide the Old men the benifit of the scheme even if he doesn’t fullfills the eligibility criteria. Or 2 Should Rakesh should provide him the benifit through getting other schemes open . OPTION RAKESH HAS 1 Allowing the old men all the benifits under the scheme . Positive point = The old men will be get long term solution . Negative point= Rakesh will break the Rule and trust of his seniors and may also make the other beneficiaries lacking backward. 2 make the Old men to get help from the Bank Positive point= He may get loan directly and will came with direct solution . Negative points = it may take time as he need urgent help 3 . Ask help from NGO’S OLD AGE HOME or Other organisations Positive point= He may get direct and long term solutions. Negative point= it may arise communication and negotiation problems 4.Grant the old men other benifits and meanwhile ask for donations Positive point = In recent time we have seen many people came for help through digital forums ,social media etc Negative point =It may or may not came with long term solutions Recommendations = Rakesh should go with 4 and 5th point options as it has came with both short and long term solutions.

A good try, Subham!

You’ve clearly given this some thought, and tried to come up with the different scenarios. I just want to point out a few things that might help you. First, I see scope for improvement in the language area. Writing clearly with proper grammar and syntax will help the examiner understand your points better! Also, before you suggest help from NGOs or crowd funding through digital forums, make sure you’ve ruled out all available government schemes.

Keep practicing!

In the given scenario, for Rakesh, task at hand is identifying the beneficiaries of the the health care scheme for senior citizens based on the criteria listed. To achieve the said objective, exhaustive audit in cognisance with the latest census data at tehsil, block and panchayat level is required to be collated by employing the existing govt machinery. Further, the data would be required to be analysed with inputs from employment exchanges and existing NGOs operating towards care and support of senior citizens. Finally, data relevant to medical care viz. primary, secondary, tertiary and day care offered to senior citizens by govt hospitals over a period of time would be required to assess the amplitude and reach of the senior citizens’ health care schemes. Also, private hospitals can be encouraged to be part of the exercise. Analysis of the above collated data would reveal the current status, future requirement and shortfalls with respect to intended beneficiaries of the proposed scheme. Thereafter, discussions to be held with various stakeholders viz. heads of Panchayat, block, tehsil, govt hospitals, representatives of various reserved communities, relevant NGOs and eminent senior citizens to fine tune the decisions. The old couple in the given situation surely does not fall under the perview of given scheme. However, there are certain govt schemes such as PMVVY and PM JAY which may benefit the old couple. The benefits of such schemes are not instant but prudent and desirable in long time. Considering the current economic condition of the couple, one time support from NGOs may be solicited. Further, if similar findings have been observed in above analysis, Rakesh shall make recommendation for inclusion of such category of citizens in policy as amendment.

Very well attempted. It’s good to see your layout of the entire process of determining the actual status of the problem. Very well detailed and explained. However, you need to address the other side of the decisions you take (and do not take) as well. Try to incorporate the reasons why you do not suggest the other options that Rakesh had, and why you chose what you chose. This displays due deliberation on your end.

Thank you sir. ?

Rakesh is a district officer who has trust of his higher officials. He has entrusted by government for a scheme giving beneficiary to senior citizens if they satisfy some criteria.

Stakeholders in the case are Rakesh The old man and his wife People of the district especially senior citizens Doctors

The ethical issues involved are Rakesh is a responsible officer entrusted .He has been stuck in ethical dilemma whether to help the senior citizen direly in need of the health scheme .The couple satisfies all the criteria except belonging to thr reserved community.

If he helps the senior couple he would break trust of his senior officers .He might be rusticated for breaking laws and misusing funds. He would also betray the government who had considered him loyal and deserving to head the scheme and given him such a big responsibility.

If he doesn’t help the needy couple he might feel guilty of letting go a couple in need who were also fullfilling the requirements except belonging to a community. Being a civil servant its his duty to help needy citizens. Hence Rakesh is in ethical dilemma between legal ways amd morality.

If we look for the solutions there can be many ways which can be opted by Rakesh 1.Rakesh might help the needy couple personally if he wants to until the man’s health gets better , consult them to an old age care home where they get proper care and treatment since they have no guardians. There are many NGOs and government run commission which provide support to distressd and ill treated people like orphans or senior citizens. 2. Rakesh can ask the old couple to go for another schemes implemented by government for the help of senior citizens of which they satisfy all the criteria. Government has implemented many schemes for betterment of senior citizens which have been proved life saver in their old age. Pensions are also provided for financial aid. 3. He could consult the doctor and hospital for granting concessions to the old man for medicines . Since The doctor is giving free treatment worth Rs 1lakh to the man he might be kind and can suggest some alternates . Also Rakesh can tell them about dispensary and government run hospital where they can get free medicine and free tests. 4.For ling term, Rakesh can also write a letter to higher authority asking them permission to assist the scheme benefits to the couple since they follow all criteria except the community one which isn’t in their hands.Because policies are formed to serve people without any discrimination. He could try to change the structure of formation of government policies and beneficiary. So that policies formed in future will only be based on the problems faced by citizens without any social discrimination .

All these solutions will ensure that the needy couple will not be left unhelped and also the loyalty of Rakesh towards government wont be affected.

Great attempt, Vanshika!

I can see that you’ve paid attention to the details and read the article carefully. There are just some things that might help you make your answer a better read for the examiner. While your first solution might be something that comes to anyone’s mind because of sentimental values, you need to remember that as an officer you have to suggest ways that do not work just for exceptions. If you’re making an exception once, chances are you will have to repeatedly do so- and it’s not possible for any officer to personally aid everyone who is grieving financially. Also, try to be more specific in your other solutions. Avoid giving generic advice. Mention which schemes might suit the couple, exactly what sort of long term measures you would want to take.

Keep up the hard work, I’m sure you’ll do great!

Rakesh is a honest, reputed and responsible officer of his department. At first Rakesh should check all the documents, and confirm that they are believable or not after that according to me , there is nothing like dilemma if they are not eligible for the Beneficiaries scheme . And he wants to help them then he should tell them or educate them about the other schemes of government which are helpful for that couple.

We saw that there are stakeholders which are like as Rakesh, Doctor, Administration and the couple.

And there should not exist any emotional intelligence. Because of this a person is not able to take the good decisions. So Mr. Rakesh have to take a decision which is good for both (couple & himself ), And if he is able to get them help unofficially then he should support them by helping in their medical issues.

I like your different way of approaching this. I would suggest that you refrain from implying that one shouldn’t employ emotional intelligence in a situation such as this one. It makes you look like a cold, severely technical human who cannot empathise with the public. You don’t want the examiner to think that way about you.

I’m sure you’ll come up with a better answer if you just go through the article and video again, and try to frame your answer after giving it some thought.

As a district officer , Rakesh has big responsibility towards the every people of that district . Stakeholders are ghr old couple who are financially not stable , and helpless. Ethical dilemma – Rakesh will also in dilemma because in one side he has responsibility to help those who needed , and same in another way he has to follow the gov. Schemes , rules and regulations. In this time he should become more stronger by emotions.

Sometimes , scenario will be different than what we are forced to see , so by using this ethical value he has to find out either they are true or not ? Then after , if help is needed , he can suggest them for NGOs or any other govt. Schemes which help them by financially. He should aware them new new schemes of govt. and citizen rights .

Looks like you have the gist of what needs to be done in such questions. Just try to be more elaborate, specific, and clear about your opinion.

The Stakeholders involved in this case are the old couple, District administration as well as the expert surgeon. The ethical dilemma Rakesh encounters in this case is a trade off between his legal responsibility and moral responsibility. As an administrator, he can’t go beyond rule of law to help the old couple. However, as an emphatic government official, he ought to help the couple.

Rakesh should seek out other government schemes which might be of help to this couple. Schemes like Ayushmann Bharat which provides medical insurance can be explored. In case, suitable schemes are not available, Rakesh could explore other options like online crowdfunding. As a district level officer, he could ask his seniors to reach out to few NGOS who could collaborate with district administration to work on such cases. As a long term measure, he could motivate the villagers to form a self help emergency fund in which all of them contribute some amount to be collectively available during such health emergency.

Rakesh should also write to lawmakers including MLAs and MPs to enhance the domain of scheme so as to include more needy people like the old couple. Such feedback from district officials important for policy making which is inclusive and consultative.

Very well attempted. You have understood the concept. I like how you gave the idea for a self-help group fund. It’s innovative and workable. I would just suggest that you work a little more on your language so you can present these good ideas in an attractive manner. Good work.

Thanks Sir! Will work on your suggestions.

Mrs. Rakesh been given a job of district level officer has an obligation to find an appropriate solution for this. Why? As this caters to the vulnerable sector of the society. Here, the task being assigned is of only identifying the beneficiaries of the scheme. IS where the ethical dilemma comes into place where he has to choose between his work ethics and individual ethics. (as the aged couple doesn’t satisfy the criteria B) The key Stakeholders: Primary Stakeholder: People above the age group of 60, people from reserved community, Income less than one lakh, diagnosis of a disease. Secondary Stakeholder: Reserved community and the related family members, Government officials, Doctors, Related hospital and staff. Here we see a trade off between the norms set and the intrinsic humane values.

The available Options: Short term solution: 1.Rakesh can talk to the aged couple and empathise with them and assure them of necessary action around this. 2.Flag this to the higher authorities and ask for an exception to be made in this scenario (as he cant take a call on exception). 3. Alternative schemes can be suggested to the couple like National programme for health care for elderly and necessary stages. 4. Help of Panchayats and other NGO’s can be taken up to bring sector under. Long term Solution: 1. Implementation of other schemes: Surveys and social Audits can be carried out with specific data, and necessary changes needed in the schemes can be bought into data. This will help in down top information flow. 2. Data Analytics: The technology of data analytics to present the data to the higher authority, so that the changes can be bought and accurate analysis and changes can be bought. This can help in reducing corruption, and customise the schemes.

The available options are have very innovative ways and which will help on finding solutions for long run. Improvise the scheme and overall functioning of the sector.

Well attempted. You have understood the structuring of these case studies, and what needs to be done. However, I just see two problems

1. There is a scope for improvement in the language part. If you work on it, your points won’t mix with each other. 2. If you ask your seniors to make that exception, chances are you’ll have to ask them to do so again. However, that’s not feasible in the long term. So avoid making such points, unless you can prove that they won’t work against you in the future.

Rakesh being a responsible and honest officer must guide the old couples for there ignorance regarding different schemes. Here Rakesh should sort out Rakesh can review the existent policies and and ask the policy makers to provide required information to reach out for people. Rakesh can enlist all the post retirements benefits and create awareness to Right to access to information to the couple. Since the couple is in need at the moment, he can guide through another means of help through NGO and other operations which are helpful to the couple and make sure that the man is cured. He can recommend another sources to accompany him through the process until it’s done. Since the policy is meant for only the people listed in the categories, he should not deviate on that, but instead provide alternative ones which are required to him. There are many other sources from which he could provide financial or medical support.

From your last two lines I can see that you’ve understood the concept of this case study quite well. I would just suggest being clearer and more specific about the “options” that you are referring to, and mention what “sources” or processes you’re going to follow for this. Also, try to give reasons for these choices.

Assignment Rakesh is the district officer, this is his responsibilities to make benefit of this scheme to the needy person in the present case if there life can be saved then he should keenly think about the process but the dillema raised the old man died not fulfill the criteria, rakesh should see another scheme which are available in the present time and make them profit ASAP if the old man has time to do his surgery then the other option is to consultant with ngos, or collect amount of money from each people little by little and can help them being a officer theres a rakesh responsibility to do the best things for the old man

Nice answer. It’s good to see you employing both logic and emotions. Try to be more specific with such cases. Do not leave your answer with generalised solutions.

As given in the case study, Rakesh is responsible district level officer who is facing a moral dilemma.In this case his values are at conflict the value of OBJECTIVITY (to follow the rules and procedur)and the values of COMPASSION (to help and reduce the suffering of poor).

Stakeholders:-1.)Rakesh -as a district officer 2.)Government 3.)Beneficiary (Old Couple) 4.)Doctor In this situation Rakesh has the following alternatives in the order of priority: 1.)As district officer he can explore other skills of the centre as well as State Government under which the poor old couple is eligible to avail the help for the cost of incidental charges. 2.)In order to make the exception official, it requires Rakesh to get approval from higher officials by explaining the case to them. 3.)Considering the seriousness of the incident and need for urgent care, a one time exception will be helpful in making life better of an individual. 4.) If all the above options do not work then he can contact the NGOs trusts or individuals who are working in health sector and can help the old couple in bearing the incidental cost of surgery. 5.)If there is no support from NGOs, Rakesh will have to raise funds from public to handle the treatment. If the amount is on the lower side, Rakesh can also encourage the locals of his district to make an SHG (Self Help Group) that can provide monetary support to the underprivileged at the time of distress. Rakesh being a district level officer has enough authority to take all these measures in the way to help the poor couple. The government health schemes should not just be limited to a particular section of the society if the country seeks to achieve its inclusive growth objective. Rajesh should write a letter to the respected authority explaining this ground-level situation and inadequacy of the respective Health Scheme, this will help the policymakers in the future.

Well attempted. I think you have understood the basic concept of these case studies. However, there are a few things you should work upon-

1. For the second and third option that you have offered for Rakesh- even if you imply that these can be considered before moving to NGOs, and only if other schemes are not available, you need to analyse for yourself if even suggesting these as options is what an officer would be expected to do. Making exceptions is hardly ever a one time case in such situations, and you need to consider that. 2. I think some of your points get confusing because of language mix-up. You can easily work this out with some practice.

I’m sure you’ll get a clearer idea from other responses, or by going through the article and video again.

Rakesh is into a situation of ethical dilemma where he has to choose between professional ethics and personal ethics

Options available for Rakesh 1. Turn down the appeal of old couple as they do not come under intended beneficiary Pro: He is strictly sticking to the law land and withhold his professional ethics Cons:lacks the quality of empathy 2. Use his own finances to help the couple Pro: provides moral satisfaction to Rakesh Cons: he can’t do it all the times as he himself is a government servant with limited financial resources 3. Enrol the couple into health insurance schemes like Ayushmann Bharat which also covers pre and post hospitalisation costs and ensure financial stability by enrolling them into national social assistance programme of government eg: old age pension scheme Pro: satisfies both his professional as well as personal ethics Cons: bureaucratic hurdles -red tapism to get the benefits 4. For a long term benefit Rakesh can approach NGO’S , welfare houses , civil societies to take care of old couple Pro:security of life for the couple Con:procedural lag and insufficient finances for NGO’s can be a hurdle

Rakesh is no less than any other officer who encounters same situations in every day life. He can navigate the hurdle by choosing best possible option among the given. Further in future to tackle such kind of issues Rakesh can make a database of rare health diseases and prevalent diseases in the district . So that he can implement national digital health mission where the patients will be given unique identity cards which can connect patients with right doctors and easy for Rakesh to enroll them into right schemes

Well attempted. Your answer tells me you have understood the overall method of handling such case studies. However, there are a few things I would like to point out-

1. Reaching out to NGOs or other such funding sources might not be the best long term solution as offered by a government officer. Even if you do suggest this, also add something that is more on the lines of what the government can provide. 2. Once you have listed all the options, also mention which of these you think would be the best and mention why- by weighing the listed pros and cons.

According to the case study As a district level officer who enjoys the trust of his higher Officials, Rakesh is entrusted by government with responsibility of identifying the beneficiaries under health care scheme for senior citizens. One day he met old couple seeking inclusion as beneficiaries in the scheme, but unfortunately they do not belong to reserved community which is one of the criteria to be a beneficiary. Rakesh is facing the dilemma between his personal and professional values . There is ethical dilemma between ethical decision and logical decision.

Stakeholders are the old couple who are financially weak,scheme Beneficiaries, NGOs and Foundations,The surgeon,Public representatives,Rakesh(District Level Officer).

But as a responsible officer Rakesh have to do his duty sincerely serving towards the old aged couple by becoming pro active providing alternative ways and schemes by following the rules and norms of the work, Without being emotionally because he cannot help each and every family for such situations in the future.If he helps from his own source it may be considered as partiality for others who are facing the same situations.

Alternative methods :-

1.He can Explore other schemes of the centre as well as state government ,under which the poor old aged couple is eligible to avail the help For the cost of incidental charges.

2.Rakesh should opt for the approval from higher officials by explaining the case to them. Considering the seriousness of the incident and need for urgent care, a one time exception will be helpful in making life better of an individual. But Rakesh must be absolutely sure about the other criteria to be fulfilled.

3.Help from NGOs, various schemes such as( Pradhan Mantri Awas Yojana) ,Ayushman Bharat is National Health Protection Scheme which can be a help for poor and vulnerable families , providing coverage upto 5 lakh rupees per family per year for secondary and tertiary care hospitalization. 4.Public contribution If there is no support from NGOs, govt schemes are not implemented on time then Rakesh will have to raise funds from public to handle the treatment. If the amount is on the lower side, Rakesh and some like-minded individuals can donate for the treatment. Since the process involves long term economic hardships, it is necessary to collect additional funds through public platforms and fund raising. This will help in securing livelihood of the individual in question and not just treatment. 5. Make the poor educate about all these alternatives ways and get them to approach as soon as possible.

Rakesh must not violate rules and norms in order to help the individual. Alternative measures are best suited to handle the situation. Thus, professional duty and personal empathy must not be mixed. A middle path that does not create any problems has to be followed.

Hi Shivani,

Very well attempted. You have answered this in a structured manner, I appreciate your efforts. However, just some things I would like to point out-

1. You can probably work on your language skills, as it will help you with clarifying your points much better and make it easier for the examiner to mark your answer. 2. When you’re talking about educating the poor, don’t leave it there. Add details, and specifics of how this should happen to cater to the given situation and its long term possibilities. Same goes for your first point. 3. In case of exceptions, analyse the pros and cons properly before you suggest it as a course of action. Maybe you can understand this better from the video.

Sure Sir i will definitely work on it to improve thank-you sir

From the given situation it is very clear that the old family who visited rakesh’s office are not eligible for the given health beneficiary scheme. it is also very clear that, even though the old couple doesn’t fit in the criteria of the particular scheme, they are in equal need of the required health beneficiary. when government introduces various schemes and programmes for the welfare of the people it tries its best to get everyone covered under the umbrella of various schemes , as it is the right of every citizen to get the required beneficiaries.

As rakesh is a very responsible officer and enjoys the trust of his seniors, he should not allow this couple to enjoy the beneficiaries of the scheme. rakesh is entrusted with this responsibility, majorly because of his honesty and if he is allowing this couple for the scheme, he is clearly breaking the law. but as the district level officer its the responsibility of rakesh to provide solution to every deserving person coming to his door. Rakesh should personally talk to the couple and let them know about the other schemes available, and see if they fall under any of them. and if not, then rakesh can call upon some NGOs to help or should do crowd funding, as the couple has been living in this village since their birth, there are fair chances that crowd funding could collect enough money.

further this situation also highlights the condition of not only that old couple but so many other people who could not afford medical expenses. in the long run, rakesh should go for developing better medical infrastructure and facilities in the district. Specially among the government hospitals where people should get incidental charges at a fair price. Health plays a very important role in each individual’s life and it should be the duty of every officer to look after every possible way to get adequate facilities for everyone.

Great attempt, Rishika!

It’s quite clear that you’ve grasped the essence of this approach to case studies. I liked the way you introduced your answer by briefly analysing the situation. I just want to suggest improvement in two areas- One, try to be more specific about the other schemes that Rakesh should suggest to the old couple. Do not make it a general answer. Two, mention the steps or ways in which Rakesh should develop medical facilities in his district and in what areas does the infrastructure need most improvement.

The above situation demands an action well versed with probity interms of rakesh and his administration capabilities as a whole. Stakeholders involved: Rakesh having the notion of trust with legality norms. His officials and organisation as a whole believing in the capacity of rakesh. Govt and action aspects of health sector through beneficiary norms and schemes. Old couple having sense of relation with rakesh as same village members Surgeon having ethical competence interms of sarvodhaya Ethical dialemma : With respect to rakesh ..personal vs professional ethics .rules obedience vs emotional intelligence. .As rakesh is a well trust prone officer he needs to behave in an objective manner There are stances like alme palmstrong who have gone out of the box for walking an extra mile to help the needy.The bhilwara model is the real description of people first approach interms of health sector . Rakesh should consult the ngo and local administration for creating a divisible pool of resources .Though there are schemes like interms of Ayushman bharat but the officials need to be contacted for any tidbits in this regard . Senior citizens welfare fund needs to be made and used for better and targetted delivery so rakesh must apply emotional intelligence in the form of assistance and aid through local organisations. Rakesh s action will have positives like Trust building on part of citizens Capacity of administration leading to bottoms up approach But there are negative instances Malafide beneficiaries may born out of evil means Lack of support and institutional balance As cited by Gandhi g be the change u want to see In others the sarvodhaya lies in working fr the most last ones. Rakesh is a trust worthy person he needs to work objectively under legal terms along with growth of life as a whole

In the given scenario Rakesh faces an administrative dilemma between an ethical decision and a legal decision. as per Kant’s dentology , if Rakesh acts in the way he thinks is morally right and makes an exception with the scheme to include the old couple, he might not be legally right. it can also lead to a complete administrative chaos and he might also breach the trust of his higher officials, chances are also high that the another deserving person from the reserved community might miss out on the benefit of the scheme. As Rakesh can do for the couple that he can collect the details from the old couple and if they come under any other government schemes like Ayush, Health care for senior citizens scheme, Rashtriya vayoshri yojana etc once all the official routes are exhausted and if the couple still does not receive help, Rakesh can provide funding from NGOs,Civil society,sponsors scheme with could benefit the couple get in the short term benefit it plays a alternative option and for the long term measure, Rakesh can communicate them to the government and seek the policy framers help to widen the scope of beneficiaries and also provide relaxation in the eligibilit criteria like B in this scheme and if possible also provide them with an assured disposable amount every month which can be used at the time of emergency. finally for making a balance between empathy and law in society, Rakesh as an officer must be a neutral in dealing any kind of issues arises in a society.

Good attempt, Sushma!

You have covered most of the important aspects in this case study. It’s good to see that you’ve understood the approach. I just recommend working on your language skills a bit more, as the syntax and grammar problems are confusing your points with each other. Good presentation always works well! Also, mention what sort of disposable amount you wish to provide them with, why, and how it’s going to work for every other similar case.

Sure sir I will definitely work on it to improve…. thankyou sir?

Sure sir I will definitely work on it to improve….. thankyou sir?

An honest and responsible district officer, Rakesh, whom the government has entrusted with a responsibility of identifying the beneficiaries of a scheme, has come into a situation where he has to chose between his professional ethics and moral ethics. This happened when an old couple approached him for his help. The couple wanted to be the beneficiary of the scheme in which they do not fulfill one criteria i.e. belonging to a reserved community. The couple do have a genuine need. The morality and empathy in Rakesh want to help them but legality do not allow him. Here if we observe the problem lies in the wrong choice of scheme by the couple. This may be because of non awarenes of other schemes. Hence Rakesh do have the option to help them in a legal way by helping them to be beneficiary of some other schemes like Ayushmaan bharat scheme. He can make sure that they do get the required amount on time. Along with that he must also ensure to make them aware of other schemes which may benefit them and help them to apply.

In case there is no present scheme which can help the couple he can still take the help of NGOs or civil societies. The option to help the couple with a scheme where they do not fulfill the criteria is not available to Rakesh. Because this may result into not only the violation of law and breaking the trust of the government but also it will invite many more requests for the same scheme who do not fulfill the criteria. This may also result into a loss to the targeted beneficiaries of the scheme. Hence the need would be there to aware the people about different schemes. And make arrangements for every schemes to reach the intended beneficiary.

As a district level officer, Rakesh is entrusted with responsibility of identifying the beneficiaries under health care scheme for senior citizens. During the process, he came across a form submitted by old couple seeking inclusion as beneficiaries in the scheme, but unfortunately they do not belong to reserved community which is one of the criteria for inclusion in scheme. The stakeholders in the case are old aged couple who are from economically weaker section but do not belong to any reserved community. On other hand, there is competing rights of the old age people from reserved community. The above given situation can be considered a dilemma between professional duty and personal empathy. Public officials are expected to work for the welfare of society but not at the expense of violating rules and regulations. Rakesh may be sympathetic towards the older man regarding the condition but it will be highly unprofessional and unethical to allow misdeed to take place by tweaking rules. On receiving the application, Rakesh should firstly try to engage in a conversation with the old couple and proactively ensure that the couple understand how they don’t qualify for the above scheme but there are various other public schemes like Varistha Mediclaim Policy, Pradhan Mantri Vaya Vandana Yojana, National Programme for the Healthcare of Elderly(NPHCE) etc. and also claim pension under policies like Varishtha Pension Beema Yojana under LIC and Senior Citizen’s Welfare Fund for their healthcare. Secondly, he should hold meetings with NGOs working in health sector for old age people and public spirited citizens, and see if the couple can get assistance through the NGOs. As a long term solution, Rakesh should expand the facilities under government hospital so that people like the old couple don’t have to go to private hospitals.

Rakesh, being an honest and trusted officer has been entrusted with an important task of identifying beneficiaries to the health care scheme that carefully fall within the categoric water tight compartments set by the Government. The task of carefully enlisting these beneficiaries falls on Rakesh who must act in accordance with the legal mandate that has been created under the said Scheme. While working on this matter, Rakesh is faced with a peculiar case of an old couple who are in need of monetary assistance w.r.t. a certain ailment of the husband. Given the fact that the couple is elderly and and has an income of less than 1 lakh ₹ p.a. makes them very vulnerable and in need of assistance. They qualify under all the categories of the Scheme except the ‘reserved community’ part, which renders then incapable of availing the benefits of the said Scheme. Rakesh has a moral obligation to help the needy elderly couple and at the same time to uphold the legal mandate and contravene the provisions of the said Scheme. Being posed by such a dilemma, Rakesh has two options: 1. To suggest an alternative route to the family w.r.t. other available schemes, or; 2. To find alternate methods to ensure some level of monetary help is available to the couple.

While opting for the first option, Rakesh can make the couple aware about the Ayushman Bharat Yojana and several other Schemes run by the state that protect the interests of the less-privileged people. While ensuring that he guides the couple to a more suitable option, he must also make sure that they are not devoid of the benefits due to any documentation error or otherwise. For the same, Rakesh owes a duty as a public servant to help the elderly avail the benefits of the scheme which can be ensured through timely follow-ups. Rakesh, after exhausting the options of Governmental help, may choose to tap the doors of any NGO or Social Activists on behalf of the couple to generate a sensitivity amongst the masses to come ahead and help the elderly. Given that Rakesh enjoys a good repute amongst masses, he can use it to appeal to the right authorities to take an empathetic approach towards the couple.

These actions will ensure that Rakesh doesn’t deviate from his professional and moral obligations as far as possible.

Rakesh is a district level officer known for his honesty .as given couple fufill every situation just one criterion left .here rakesh need to be responsible toward his duty as well as towards the couple. Hidden details : surgeon is providing them free surgery Ethical issue: emotional sentiment and reponsibility towards his duty Stakeholders: rakesh sir ,old couple ,govt., Doctor. Short term solution can be like rakesh help them financially or enroll them in the scheme but this move wouldn’t help all other persons with same problem. Rakesh needs to be empathatic and introduce other schemes like Ayushman Bharat ,demand help from NGO to couple . He should be in contact with couple untill they got treated and help them in all other ways possible. Conclusion : this type of situation should be tackle carefully ,he should be empathetic not sympathetic .possible alternative should be given but anyhow their problem should be solved.

Stake holders: Rakesh, the old couple, higher officials, Government of India, members of the deserving community. Ethical issues: This case study highlights ethical vs legal attitude, emotional intelligence vs discretion, honesty vs utilitarianism, law of land vs common good

Course of action: I ———————— 1.Giving benefits to 2.denying them the Old couple

1.Giving benefits to the old couple: # Rakesh, a district level officer may give the benefits to the mentioned old couple considering their financial backwardness and his discretion, ignoring the criterion B under the utilitarian perspective # This may satisfy his empathy (alter ego) and makes a significant difference in the old couple’s despairing lifestyle. # As none from the mentioned community approached him prior seeking help, he may get a BIG DATA regarding the unreported sufferers of particular illness and make them available for this scheme. If there’s genuinely none of that sort, benefitting this old couple with authorities’ consent would be a wise decision.

2. Denying them # As Rakesh is known for his honesty and enjoys the trust of higher authorities, it is his moral obligation to follow the rules and secure his trustworthiness. # Rakesh may help the couple out of misguiding emotions logical actions not only save his reputation but also adds a feather to his cap. # Rakesh may benefit the old couple breaking law of the land in secrecy as none would find it immediately but he will be derogated once found. # Rakesh may help them out of his pocket for short term but this would not help in long run. Introducing them to opt schemes and guiding them through proper mmedium may lead to red tapism and may delay the patient’s treatment..

Conclusion:

1.Rakesh may consult wwith the stakeholders like doctor,who is ready to ooffer free sservice considering the needs of old ccouple to bear the post -surgery expenditures, may arrange the free government medical services and act accordingly.

2.a Vail them schemes like ayushmaan bharat for generic medicine and through proper negotiations, avail them MPLAD, MLALAD considering their habitation in the same village since birth.

3. Considering all the government procedures, their inability of accessing this particular scheme may be acknowledged to corporate society, civic community, philanthrophists, self help groups,NGOs, youth red cross service, National service scheme of locality college students and crowdfunding through online social media Or community funding. 4. Approaching the policy makers or respective department secretaries for enlarging the scheme with necessary modifications or introducing the new scheme will not be a better choice as the officer’s assigned job is to find the right beneficiaries for particular scheme and not mending the scheme as per beneficiary. But, considering the motto of creating civil servants as to treat CITIZENS AS CLIENTS, the necessary modifications (like how the customized services)can be made to address the very purpose of the assigned role. ” LET’S SEE GOD IN POOR’S SMILE”, SAID PERARIGNAR ANNADURAI. Bureaucracy is the best means to serve poor. Hence it is Rakesh’s responsibility to ease the lives and livelihoods.

Rakesh is a district level officer, being honest with his work in the current situation he is in ethical dilemma between empathy and rule of law. An old couple has come to him for health beneficiaries but fail to fulfill the (b)criterion of the beneficiary. They need help as the old man is suffering from rare large intestinal ailment

Stakeholder The old couple Rakesh Doctors People in need Doctor Government

In this case the old couple needs help but can’t avail the scheme Rakesh has to take immediate action to help the old couple which could include: 1.Talking to the surgeon dealing the medical history of the man 2.finding out the cost of the surgery and finding out whether any government hospital has the surgeon and the surgery could be done for free there. 3.helping them out with other eligible government beneficiaries like PM Vaya Vandana Scheme, NPHCE, Varishta mediclaim policy etc. 4.Many NGO’s are there which are willing to help people in need and contacting them Through these ways Rakesh can help the old couple and the ethical value could be that he should be in touch with them whether they are getting proper benefits and keeping a check on his health Through these ways Rakesh can get rid of the ethical dilemma.

Rakesh, a responsible, honest , trustworthy district officer is expected to work for the welfare of the society but not at the expense of violating the rules and regulations.As the old couple do not fulfill the category criteria, therefore unfortunately would not be able to avail the benefit. Funds intended for the scheme cannot be diverted on a personal whim depriving intended beneficiaries. The ethical dilemma here is between a legal decision of following the rule of law vs ethical decision of helping senior citizens with compassion.

The stakeholders here are the old man and wife in particular, BPL category vulnerable senior citizens at large, doctor, panchayat, NGOs , concerned discisive district officer.

Rakesh can talk to the old couple and meet with the surgeon with the prime Focus to understand the details of condition, health and care required post surgery. Various options as short term response could be – to allow benefit which is violative of duty, to provide financial aid which can’t be replicated for others due to limited personal and professional capacity, or a more holistic approach to involve Sarpanch and Panchayat with a view of inclusion of senior citizens in Pradhanmantri Jan Aushadhi kendra benefit, local NGOs, CSR, crowd funding by noble samatarians can also be deployed for the covering additional incidental charges. Senior citizens can be helped with availing Integrated programme for older persons scheme, MPLAD funds, Pradhanmantri Jan aarogya Yojana covering up to 5 lacs per family for secondary and tertiary hospitalization,Rashtriya Swasthya Bima Yojana,Atal vayo Abhyudaya Yojana and Kendriya Annapurna Yojana for availing food security if needed. If possible, in future resources should be allocated to tackle availing government schemes by senior citizens through setting up a helpline and delivering last mile service of filing forms at home itself e.g delivery of voter ID, passport at home. There should be proper documentation of grievances to address or prioritize gaps in future schemes. This case cannot be taken in isolation as there would be many more vulnerable people in need.

The long-term solutions can be evaluating the health care scheme and reporting suggestions to higher ups for inserting subcategory for economically weaker senior citizens with allocated funds separately, covering landless poor, old people without children or without permanent income, with a view of covering incidental charges as well. Private participation, old age organizations, or giving startup funding to solve this problem creatively may also be welcomed.

Rakesh is a responsible district level officer, who enjoys the trust of his higher officials. Rakesh is pushed to a conflict between legal and ethical decision. As an honest officer he cannot cross the rules that are made by the government but as a human he is concerned about the condition of the old couples.

This situation creates dilemma for taking a decision. He cannot emphasize the couple because of their situation nor can’t he help himself for everyone like the same. Decision must be taken only if it helps to benefit everyone who will face these type of situations in future. So, Rakesh can help the old couple by educating them with other schemes like Pradhan Mantri Jan Arogya Yojana that aims to provide healthcare through an insurance providing 5 lakh per family for poor and middle class which they are eligible and Rakesh should follow-up with the couple and ask them to give feedback. If the couples doesn’t fall into any schemes then he can think other options.

As short term solution to the problem Rakesh can seek help from NGO and other fund raising organizations.

As long term goal he can improve the structure of the government hospital so that these type of issues may be avoided in future.

1 hidden details : * trust of higher officials * honesty * surgeon is ready to do free surgery * only the cost of incidental charges

2 ethical issues : Since the old couple Doe’s not fall under the criterion B they could not avail the beneficiaries under the health care scheme and rakesh could not also give an excuse to them since he is honest and entrusted by their superior

3 stakeholders: Rakesh Old couples Not eligible applicants for the scheme Govt Health beneficiaries department

4 * short term response Since rakesh is the district leave officer for medical beneficiaries he will have ideas about many health schemes that could bare the cost of the old couples So he can provide a path to avil the scheme eligible to the old couple

* long term response

i Should create a help desk in the medical Beneficiary office who should take care of the ineligible applicant and provide theme the scheme which they are eligible

ii Govt can create a croud funding website for health support and can enroll the eligible scheme applicant ( only after consulting them)so that people in and around the India could donate as much as possible ” Even a small amount from a group of individuals could save a life ”

5 empathy analysis :

Since the old couples made to the office with the hope of getting the scheme to get treated in the hospital its the moral duty of rakesh to made them avail to the surgery. * He should search ways to fund the couples officially and legally if not * He can do it as an fellow human being By sourcing the money from his high profile contacts since they only require incidental charges

In my opinion Rakesh faces an ethical dilemma between the law and empathy. He is a responsible district level officer, who have the trust of his higher officers. He is knowing for his honesty, the government entrusted with the responsibility of identifying the beneficiaries under a health care scheme meant for senior citizens. As an honest, sincere and responsible district officer, Rakesh can never break the law. But in this given criteria those old couples are not involved in the category ‘b’. In that case, he would have to see the senior surgeon and find out about the old man’s health condition. Then he should inquire whether there is free treatment for such disease in our government hospitals. If there any free treatment they can proceed. Or check out other government health care plans like Aayushman Bharat, Pradhan Manthri Aarogya Yojana etc, and help them find a plan that suits the elderly couple. Otherwise he can approach any NGO’s, charitable trust or higher authorities. Definitely he can solve the dilemma through this way and he can follow the law and at the same time he can show his empathy towards the society.

Ans – Empathy and compassion to weaker section is a quintessential quality in a Public servant. But it should not be at the behest of Objective Rule based decision making

This case study presents a dilemma as to how we will balance Empathy along with Rule based Code of conduct.

All decisions will be taken keeping the ground reality in mind and in sync with qualities worthy of a civil servant. They will be helped regardless of the fact that belonged to my village as my compassion is not conditional.

Stakeholders ———— 1. Me (Rakesh as a duty bound officer) 2. Old couple in need of help . 3. Other people who are in need but not covered in the scheme. 4. People who are eligible for the scheme. 5. Govt at large. 6. Hospitals especially govt hospitals

Options avaialable —————— 1. To pay for their fees by my self Pro 1. Couple will be helped immediately 2. Ethical satisfaction in my mind that i helped them. Cons 1. Showed Sympathy over empathy 2. Short term solution. 3. My own financial constraints after a point of time. 4. Selective empathy shown

2. Allow them benefits in this scheme Pro 1. Couple will be helped. 2. Sympathetic accomodation

Cons 1. Less Objective ; Rule bending & morally dishonest choice. 2. Targeted group for whom the scheme is intended will suffer. 3. Breach of trust when seniors will find I acted against rules. 4. My image in the office & professinal circle will suffer

3. Crowd funding Pros 1. Couple will be helped 2. Participatory involvement of civil society groups

Cons 1. It takes time to crowd fund. 2. Social contract b/w govt & people suffers. 3. just helps one couple & not similar couples at large.

4. Provide them benefits PM Jan Arogya yojana Pros 1. It covers 3 day pre hospitalization and 15 days post hospitalization charges along with medicine cost. 2. Trust in govt emboldened , social contract upheld 3. It provides cover upto 5 lakhs hence in future they can seek remedy for any other future ailment directly to empanelled hospitals. 4. All pre–existing conditions are covered from day one.

I will chose Option 4 as it follows Both Virtue ethics of empathy towards weaker sections & deontolical principle of Duty to serve old people. Also if enough people covered in PMJAY it will be a utilitarian scheme.

Long term solution ——————- 1. Push to geriatric care 2. Enroll more people in PMJAY. 3. Convey to govt about needs to similar sections of people who are not covered in the current scheme. 4. Create awareness about govt schemes amongst masses using Gram Panchayats. 5. Creation of Old age care Homes in the district for people who don’t have offspring to look after them. 6. Empanelment of more Private and govt hospitals 7. Improvement of service delivery & treatment in Public hospitals.

As we know Rakesh is a responsible district level officer . Rakesh should implement the law first ,it’s an ethical dilemma on imotional intelligence and empathy too. May be in this situation there majority criteria are fulfilled but we can’t say that it’s a beneficiary of that scheme. So the couple is not are the beneficiary to this scheme but every person has the right to life so we can’t sit down with this dilemma. So we consult to the senior officer and try to find a an ultimate solution. Because we have the positive things in future so we talk with our senior officer as well as local NGO to come with a solution. Way forward we should make an other scheme with an universal people neither any sex, cast, nor religion.

Important details: 1. Old couple residents of village in district since their birth so probably cannot receive help in other districts/states. 2. No child to support, man cannot work. 3. Couple fulfils all criteria except they don’t belong to reserved category 4. Incidental charges of treatment likely to be more than their annual income, hence financially unviable without support Stakeholders: 1. District administration, superiors 2. Genuine beneficiaries to health scheme 3. Old couple 4. Surgeon and hospital staff 5. Gram panchayat of village 6. Persons with similar problems Ethical issues: Empathy v/s Professional integrity Participatory Governance: Consultation within District administration- Possibilities in Government healthcare setup, Gram panchayat, MP, and MLA of the area. Consultation with nearby district administration- Learning from handling of similar issues in nearby/other districts. Can the couple be referred to any other district? Consultation with working NGO’s- Possibility of a financial aid from different NGO’s. Root Cause Analysis: Old couple needs urgent help and cannot be accommodated in the current scheme. Other avenues to be explored to help them. Remedial Action (Short term): Exploring for the exceptions to the eligibility criteria. Exploring other government schemes for senior citizens and vulnerable groups like Pradhan Mantri Jan Arogya Yojana, Senior Citizens’ welfare fund, Varishta Mediclaim Policy. Exploring the possibility of benefitting them with MPLADS, MLA funds and panchayat funds. Availability of generic medicines to bring down the actual cost of treatment, Possibility of same treatment in government healthcare setup. Financial Aid from active NGOs. Possible Treatment with complementary and alternative medicine. Corrective Action (Long term): Recommending to superiors/policy makers to include similarly placed persons. Strengthening of Government healthcare system in District. Developing active communication with all working NGOs. Strengthening implementation of different healthcare schemes.

Assignment: *Stakeholders:-Government, Beneficiaries, NGOs and Foundations,The kind surgeon, the old man,Public representatives,Rakesh(District Level Officer).

As mentioned Rakesh is a responsible and honest district level officer. In the current scenario, he is trapped in a dilemma that whether he should help the old man by breaking the rules of this policy and by showing his sympathy or as a honest officer he should reject the proposal according to the rules and criterion and give them some other appropriate alternatives. According to me Rakesh should honestly deny this proposal and give them some other support and alternative for their betterment. Firstly, he should make them aware and enroll them for the eligible programs and policies like NPHCE,Pradhan Mantri Jan Arogya Yojana,etc which is benefiting senior citizens belonging to various classes and sections.If there is an urgency for the treatment,he may contact to some NGOs and Foundations to sort out the problem as the progress of these government programs and policies may be delayed. If however the problem wouldn’t sorted he may contact to government representatives like MLAs,MPs and request them them to co-ordinate to avail the amount of MPs,MLAs funds which may be proved to be panacea to sort out the problems of old couple. He should also take an initiative to make people aware and enroll them for various programs and policies according to their eligibility to prevent them from being trapped in such kind of problematic situations and to provide them the facilities given by the government to every classes and sections of society much more effectively.

1)Rakesh as said above,is an honest officer and has earned the respect and faith of his seniors through the same,he has to deal with this case diligently.

2)If we think of it in one aspect here, then He might make a request to his superiors regarding the case of this old couple,so as to make an exception to this particular beneficiary scheme.But then the problem will be , People will be flocking down to his office for same such requests and exception for them to be included. 3) But the main point here is the b) which states it is reserved for certain communities,not for all. Keeping this in mind,Rakesh will have to find a way to help this couple by himself. 4)The couple is concerned about hospitalisation charges,medicines etc upto of 1 lakh rupees.There are charitable trusts in the country,there are government hospitals wherein the fee might be less,Rakesh can help the couple therein.Also he might have friends or some colleagues,who can make an arrangement for the old couple to complete their concerned medical operation. 5) There are many crowd fund sites,also some NGOs which might be useful for Rakesh which will help in lessening the burden of the old couple 6) )Rakesh as said above,is an honest officer and has earned the respect and faith of his seniors through the same,he has to deal with this case diligently. 7)The simplest and most effective way to help the old couple,can be through yushman Bharat Pradhan Mantri Jan Arogya Yojana,a national health insurance scheme to provide free access to healthcare for low income earners in the country.Considering that both of them are not able to work this scheme may be beneficial 8) For the old couple,to love a dignified life ahead after the completion of the operation,Rakesh can certain their income through Atal Pension Yojana, a government-backed pension scheme primarily targeted at the unorganised sector 9)When it comes for financial support/aid for old couples , efficiently and speedily,Rakesh can help them to subscribe to Pradhan Mantri Vaya Vandana Yojana (PMVVY) through the LIC website online,an immediate pension plan which can be purchased online by paying a lump sum amount,the income rate is 7.4%per annum

Assignment: Case Study for UPSC.

In the given scenario Rakesh faces ethical dilemma between Empathy and Laws. Rakesh as a district level officer must ensure that the task given to him for his honesty and good reputation for which he must win the Government entrusted responsibility of identifying the beneficiaries under a health scheme for old senior beneficiaries. As he needs to implement the specific scheme only to the specific community beneficiaries who fulfills the basic criteria for the scheme. Unlike the old couples who did not fulfill the criteria B for he must he must make sure to follow the adequate law against the scheme. As Rakesh besides his emotions and Empathy he couldn’t blindly help the old couple as this will waste the seats the other beneficiaries of that specific community. But what he can do for the couple’s is suggesting an alternatively option and educating them for other schems for the couple as per the criteria like Ayush, Health Care for Senior Citizen Scheme etc, Aa an officer Rakesh is confident and experienced with lots other alternative option likes funding from NGOs , Civil Society, sponsors scheme with could benefit the couple in the short term benefit which alternative plays a long time role Rakesh career as a civil servant. He must ensure all the stakeholders could get more benefit and also to other beneficiaries who couldn’t fulfill the criteria like the old couples with same issues because as an officer he must play a neutral role for the public and also not compromising other beneficiaries. And finally this leads to a proper balance between Empathy and Law.

Rakesh , being a responsible district officer , enjoys trust of his higher officials. Since government entrusted him with the responsibility of identifying the beneficiaries under a health care scheme meant for senior citizens so he should do the task with full honesty and sincerity. Being an honest officer he cannot break the rules of the scheme because by doing so it will lead to chaos everywhere. He should show empathy towards the senior citizens and should give another way. He Can give alternative options to them by telling the schemes government had started to help the senior citizens. Schemes like Ayushman Bharat , National Programme for the Health care of elderly introduced in 2010 , Pradhan Mantri Jan Arogya Yojana (PM-JAY) etc. help the senior citizens of the country. As an officer he might have contacts with several NGOs and civil societies which could help them financially so he can give contacts of such organisations to them. He must take time to find other possible alternative options too but should not break the rules of the scheme. As an honest and entrusted officer he must contact the higher officials to introduce schemes that would help the other sections of the society too. Some sections of the society does not have such privileges so he must talk to the seniors to help them too or to give some relaxations in the beneficiaries that are already being introduced.

Rakesh,being responsible district level officer, has the trust of his higher officials and the responsibility of identifying beneficiaries under health care scheme for the needy senior citizens. That the task given to him for his honesty. Rakesh is to implement the specific scheme only for specific community beneficiaries. This is the old couples who did not fulfill the criteria b for he must ensure to follow the law against the scheme. As it is wrong way to implement the scheme. In ethipal 6: display empathy and proceed with logic to benefit stakeholders. So, we go to alternative solutions. Any other alternative schemes Ayushman bharat, atal pension scheme, varishta mediclaim for that old couple. As like ethipal 8 alternative ideas likes funding from NGOs, civil society organisations. He couldn’t fulfill the criteria like this old couples with the same scheme. Because, as an officer he must play a neutral role for the public and he do not compromising other beneficiaries.

As Rakesh is known for his Honesty, and he enjoys the faith of his superiors, Rakesh can approach his superiors with a request to make one exception in this particular case, however this may have a domino effect, then such requests might start flowing in different parts of the districts, making the scheme dysfunctional.

As incidental cost of hospitalization apart from medicine is an area of concern for the couple, if the district lacks charitable hospitals, or government run hospitals where such procedure is done for free, Rakesh can approach his colleagues of neighboring district, or hospitals in the capital city of his state, or neighboring state whichever is nearby, so that at least one aspect of there concern is addressed.

He can approach the local political leaders, so that assistance can be granted from their discretionary fund.

Rakesh can approach corporate houses, to create a fund to provide medicinal assistance for under privileged section of the society, this expenditure can be adjusted with the CSR initiatives of the business houses. This will not only address the plight of this couple but also other people who might be left out of this scheme, but the matter went unreported.

Further as the man is unable to work and assuming the woman is unemployed, Rakesh can make arrangements to include the women in Rural employment generation programe under Khadi and village industries commission or some other initiative, so that not only they gain some sort of financial independence, but also the dignity of the old couple stays intact.

As Rakesh has exhausted all option of including the older couple in any other schemes and schemes in line of Swasthya sathi (WB) are not available that particular area, rakesh will need to take in a multi prong approach. He will need to approach the Local MP (MPLAD) and try and find a place even in nearby areas where the procedure can be done free of cost. For long term medicinal support CSR initiatives will be the best alternative, along with making arrangements of employment to solve the long term problem.

Once this is done, Rakesh must find out how many people are leftout of this schemes who are unable to meet one or more criteria but in need of help in his district. If the number is huge, the rakesh must approach his superiors so that the ambit of the schemes can be enlarged.

According to me , Rakesh is the district official and he have to respect both like his higher officials and also to look after the welfare of the society and their needs.He have to make research through his subordinates to whom should be given scheme.scheme’s should be given to beneficial person.so,that here old people who were reserved community and because they didn’t even has money to make their operation successful,so that rakesh should give beneficial scheme to that old people so that their life’s will be really good.secound thing government didn’t mention that to give beneficiaries scheme to certain people like they have mention age and community and income but not names of the people to whom should he give ,so that old people may be belonged reserved community and their age above 60+ and their income less than 1lakh he can proceed and give scheme to old people.third thing when they are out of the rules which the government given he can provide them other health insurance schemes schemes which government was providing 8 lakhs rs on each family and NGOS they can help them and politician can help them by giving private Money . To sum up rakesh can help them ,not only one way to help the old people their are different ways . because he is a government body he can proceed. Thank you

Hi, I am a new aspirant. This is really useful . Will go through the comments and then write my answer 🙂

Well attempted answer.You have understood the case very well and at the same time you have also taken good points from the class discussion. However , few things you need to work upon :

1. Ethical dilemma is between ethical decision and legal decision. Rather than between empathy and laws. 2. You should focus on the appropriate use of terminologies which is very important part of ethics answers. It is equally important for getting good score. 3. Explore more important and subtle issues like conflict between subjective responsibility and objective responsibility , right to life with dignity and right to access health services , equity / fairness , welfare state, etc. 4. As discussed in the class you need to apply ethical reasoning in solving case studies. 5. Explore merits and demerits of each options. Then finally choose the best possible option and give proper justification.

Rakesh, being a responsible district level officer, has the trust of his higher officials and the responsibility of identifying beneficiaries under healthcare scheme for the needy senior citizens. On considering the situation of the old couple, Rakesh has the option of going through the files of different healthcare schemes which are more relevant to the couple’s situation and fulfill all the mandatory criterias. Rakesh should also check if the scheme needs cent percent fulfillment of the eligibility of the scheme for the old couple and as a legal healthcare officer, could take proper action. As a civil officer, his foremost duty is to help the public and introduce them with various schemes available for their benefits. On this basis, he could use his virtual ethics to help the old couple. Being a good human being, he has the choice to help the couple at his own level. He could take help of some fundraising NGOs and make sufficient financial arrangements. Being a responsible officer, he could personally help them financially. Moreover, as a responsible and trustworthy officer, he could use this perk for the old couple by informing his higher officials and arrange some relaxation in the eligibility of the old couple for the scheme.

Rakesh being a responsible district level officer faces an administrative dilemma between an ethical decision and a legal decision. As per Kant’s Deontology, if Rakesh acts in the way he thinks is morally right and makes an exception with the scheme to include the old couple, he might not be legally right. It can also lead to a complete administrative chaos and he might also breach the trust of his higher officials. Chances are also high that another deserving couple from the reserved community might miss out on the benefits of the scheme.

As Rakesh has realised that the couple cannot be included in the particular scheme, he can collect the details from the old couple and check if they can be covered under any other government schemes like Ayushman Bharath, elderly specific schemes like Integrated Program for Older Persons, Rashtriya Vayoshri Yojana, as they are residents of a village since birth. He can also check if any funds can be arranged from the local MLAs and MPs from the available MLALAD and MPLAD funds. Once all the official routes are exhausted and if the couple still does not receive help, Rakesh can engage with the local NGOs and other social service volunteers to raise funds for the couple through crowdfunding methods.

But if exceptions like this are received often, as a long term measure Rakesh can communicate them to the government and seek the policy framers help to widen the scope of beneficiaries and if possible also to include a few clauses that can provide relaxation in the eligibility criteria when a deserving beneficiary like the old couple seek for help. Improving the government hospital infrastructure can also help to a larger extent as medicine and treatment would be free of cost. Inclusion of old couples like them under old-age pension schemes like PM- Vaya Vandana Yojana, Indira Gandhi national old-age pension scheme etc can also provide them with an assured disposable amount every month which can be used at times of emergency,

Hi Harshitha ,

I can see very good understanding of the situation in your answer. Flow of writing as well as logical development of solution is also fine. However , in case study solution you need to follow some standard format – brief description of situation , various implicit or explicit issues involved , stake holders , etc. Apart from this explore systematically various options with merits and demerits of each.

Try to see things in wider perspective such as whatever Rakesh is going to do should lead to or strengthen ethical governance. Here you must have proper understanding of ethical gov and should understand difference between ethical and good governance.

You must have come across through news about various examples of public servants who have come out with something like out of the box solution. Such real examples will help you in getting better insights.

In the given scenario the problem is that, the concerned couple do not fall in the reserved category. So, here Rakesh being a responsible district level officer should empathize on the situation, but at the same time act smartly and be obedient to the law of land. Being smart suggests that he needs to fill in with information with regards to the different schemes/policies/insurances relative to categories other than reserved community, such that people of such class are also benefitted. Schemes like Ayushman bharat, aam aadmi Bima yojana, employees state insurance scheme, mahatma jyothiba Phule Jan arogya yojana, universal health insurance scheme etc…Could be suggested and educated to the couple such that the couple, goes through the criteria and choose any scheme which meets all their requirements and also which is more beneficial for them.

Rakesh is a responsible and honest officer. For his honesty and good reputation, the Government entrusted him with the responsibility of identifying the beneficiaries under a health care scheme for senior citizens. In this given scenario he is facing ethical dilemmas between empathy and law as the old couple satisfied all the other criteria except the criterion b.This particular scheme is made for some specific community. If he gives the opportunity to that old couple that means he is robbing the opportunity from one deserving person of that specific community from this scheme. So,Rakesh has no option here.As a responsible professional he can’t give this opportunity towards that old couple. But what can Rakesh do he could channel his emotions of empathy towards the couple to a more positive way.As a responsible civil servant to ensure the service to the citizens, Rakesh should consult with them, discuss their problems and suggest them alternative solutions. He can educate them with different kind of Govt. Schemes like-Ayushman Bharat ,Atal pension scheme, Varishta mediclaim policy etc that they can get the benefit of any of those.He can also suggest the name of such NGO’s who help such kind of people regarding health issues. Rakesh should ensure that the old couple could get the benefit of any of these schemes and asked them to visit him after 3 days and tell him whether the work is done or not.Here he can act as a role reverser. Parallelly to arrange money for the couple he can suggest other way out like through crowd funding, through civil people,through various sponsors after following rules and regulations. He can’t suggest anything that he can’t do repeatedly as well as he must ensure that couple could fulfill their requirements by getting the benefits of any of those schemes and wayouts. As Rakesh enjoys the trust of his higher officials, so,he can approach to his higher officials and political dignitaries for raising funds .He can also appeal to his seniors and the policy makers of Government that for a long term solution this kind of scope of such scheme should be enlarged or another scheme for such people who is not being able to address by any kind of that current scheme should be come up.Such scheme should be made for only those targeted people. Here he can add other wayouts like improving the infrastructure in the Government hospitals more that the people don’t need to go to private hospitals for their treatment. In this way Rakesh can handle the situation and ensure that both the laws and empathy are met together in a balanced way.

In the given scenario Rakesh faces ethical dilemma between empathy and Laws.

It is his empathy to give the old couple the benefits of the scheme for which they don’t meet the criteria b, that is belonging to a reserved community.

But that would also mean breach of trust his higher officials have on him, more than that breach of law, which might even set a negative example for other officials, losing out on his duty as a responsible district officer. Also, there is a possibility that a deserving reserved community member might lose out the benefit of the scheme, if there is any upper cap for the scheme fund.

Now in the interest of both empathy and duty, Rakesh should first consult the old couple to get details, so as to support them through any other applicable health schemes such as Ayushmaan Bharat.

If in case, no other schemes can be used, Rakesh should consult other related officials so as to find some specific exceptions applicable to this case to get the couple the required 1 Lakh expense.

After exhausting all available official support, Rakesh could discuss with the surgeon who is willing to perform the surgery without any charges, to find some possible ways to fund the 1Lakh hospitalisation and medicine expenses.

When that doesn’t solve the issue, Rakesh could get support of the NGOs working for old people and in health sector, and other civil societies and even some CSR people to directly support the old couple. Or as a last resort could get their help indirectly to crowd source for the couple.

If many such cases are evident, Rakesh could even write to the policy makers of such a requirement in health sector with facts, addressing such situations in the long term, while also following up on the couple to ensure their expenses are met, ensuring that both the laws and empathy are met.

Rakesh as a responsible district level officer, For his reputation the government entrusted him with the responsibility of identifying beneficiaries under health care scheme specially for senior citizens , now considering the dilemma rakesh facing in the situation of old couple as legal district level officer , he shall cross verify the criteria for schemes such as accuracy of eligibility criteria if scheme demands 100% accuracy , Rakesh as a legal officer shall do his duty by considering old couple as not eligible for particular scheme which they came up with their application, But on the core level duty of an civil servant is to ensure service to the citizens. For that matter, as an administrator of health care schemes, Rakesh is enabled to have files of various schemes for senior citizens by central and state government for the respective district. Considering all the schemes, Rakesh may figure out an explicit and more beneficial scheme which fulfill the eligibility criteria of old couple. If there are no such schemes, Rakesh is not able to help old couple legally. Now his deontology is clear so that he can consider his virtue ethics further to help old couple, before being an officer rakesh as a human has empathy towards old couple. And for short term solution, he can reach out to NGO’s and reputative individuals in the district to help old couple whereas any financial aid would certainly make a significant difference, for long term solution, rakesh as a responsible officer who enjoys the trust of higher officials can write to higher officials about introducing new health care schemes for people like this old couple who are unable to enjoy the privilege of health care schemes meant for senior citizen.

Rakesh being a responsible and honest officer must guide the old couples for there ignorance regarding different schemes. Here Rakesh is facing ethical vs legal dilemma and in such case the stakeholders i.e. the old couple, need to be properly guided by providing clear realistic picture of what other NGO’s can provide them rather then going after not so correct scheme in there case. Rakesh can review the existent policies and and ask the policy makers to keep in mind and give more benefits for such type of couples in future regarding financial aid. Rakesh can enlist all the post retirements benefits and create awareness to Right to access Information about government schemes. Infact all these activities done by Rakesh can enhance his Emotional Intelligence which has been stated as the third stage after courtesy and civility. It compels people to treat each other as “human” and not just “roles”.

According to me,Rakesh should not give the benefits of the scheme to the old couple because giving benefit to one couple is not main problem ,problem is that there will be many other couple who will have same problem so an officer can not go against the law or rule made by government.In this case Rakesh should suggest them other health schemes like Pradhan mantri vaya Vandana scheme,NPHCE,varishta mediclaim policy etc and also there are many NGO’S who help such kind of people regarding these problems and Rakesh should ensure that the old couple get the benefit from any one of these schemes.Also,he should talk to their head members about new health scheme in which there should be no such criteria dealing with these kind of problems.Every district have government hospitals so Rakesh should visit and ensure that every person in that hospital is getting benefitted , beneficiary provided by government.

Stakeholders: Primary- The old man and his wife Secondary- Rakesh, Doctor, Villagers (known people)

Issues: Primary- Should Rakesh provide the old man the benefits of the scheme, even if he does not fulfill all criteria? Secondary- Should Rakesh provide him financial aid?

Options available to Rakesh: 1) Allow the benefits to the old man under the scheme. Merits- the old man will immediately get relieved. Demerits- Rakesh will hamper ‘The Rule of Law’ and the trust of the higher officials.

2) Financial aid by Rakesh Merits- the old man will immediately get relieved. Demerits – This action can not be repeated frequently, when in need in the future, because Rakesh has limited funds personally and professionally.

3)Appealing to NGOs, CSR fundings, known people of the old man and Sarpanch (Head Of Gram Panchayat) of the village. Merits- Sarpanch and known people can help immediately, finding there is no one to help the old. Demerits- Difficult negotiations with NGOs etc.

4)Make the old man able to bear the cost himself. Merits- Teach him about many government schemes like Ayushman Bharat. Demerits- It will consume much time.

Recommendation: Rakesh should respond by choosing option 3 because the old man is living in the village since his birth, so financial help from villagers and Sarpanch is firmly expected. Moreover, option 4 enables the old man to tackle such situations in near future.

Long Term Solution: Approaching to an old age organization, to secure the old man’s livelihood with his wife.

The recommendation is based on the Deontological Principle, “Follow only the principle that you want others to follow.”

According to me Rakesh should give the benefit of the scheme to the old couples , as the following things are not brought in the norms – It is not mentioned in the criteria that it is mandatory for the beneficiaries to have attained all the criteria. – Fulfill two or more criteria only then they will get the benefit of the scheme. – If even one of the criteria is not met then the couple are deprived of the benefits of the scheme etc. Therefore, it is proved that Rakesh should give positive response because the relevant things have not been included in the criteria which proves that the old couple should not get the benefit of the scheme because they did not meet the criteria (b).

This has been posted above under the name Tanya. Please refer to the same for remarks.

Rakesh being an honest and responsible officer, he is entrusted with the duty of identifying the targeted beneficiaries and helping them according to the rules. Stake holders – old couple, targeted beneficiaries of the scheme Here Rakesh has been struck between the legality and ethics. But being an honest officer, he should go legally first. So , he cannot benefit the old couple under this scheme. Because it would deprive the opportunity for the targeted people in the scheme. First involve in the meeting with the old couple and discuss them with the other possibilities and explain them clearly and give them assurance about that their problem will be solved. SHORT TERM MEASURES – Look out for the govt schemes which suits their requirements and suggest them with these schemes and follow up them from time to time.( OR ) Look out for NGOs which will solve their needs like medicine and other expenses as the operation is not charged. (OR) Can go for crowd funding through proper channel but not involving directly into that as it would affect the professional life. (OR) Can go for CSR. LONG TERM – Identify this type of cases and prepare a report and forward it to higher officials. So as to increase the coverage of the scheme which will cover the more people.

Stakeholders Involved 1. Rakesh 2. Old Couple 3. Government Ethical Issues 1. Whether to stick to duty 2. or to be empathetic and help the old couple Short Term Response 1. Make them understand why they can’t be given benefit under the scheme 2. Get them enrolled in government schemes like Atal Pension Scheme, Ayushman Bharat, PDS 3. Apprise them of the NGOs that can help them. Enroll them in Self Help Group if they are eligible and follow up with them. Long Term Response 1. Initiate measures through which people like these can be benefitted. Ex- Expanding the ambit of this scheme, formulation of new scheme for the EWS, creation of philanthropist fund in which the interested people can pool in their money to help other people. 2. Strengthening the government hospitals, actively surveying the healthcare centers and writing to the higher authorities to compensate the lack of facilities. 3. Surveys should be undertaken to examine, what kind of problems do the people actually face in terms of health care, so that proper steps can be undertaken to address their grievances.

Rakesh a responsible district level officer is entrusted with the responsibility of identifying the beneficiaries under health care scheme meant for senior citizen. An old couple met him in office describing their situation and asking for an aid. The stakeholder involved in this case- 1) Government. 2)Targeted beneficiaries. 3) Old couple. Since the couple do not fulfill the criteria ,so they cannot be enrolled in the health care scheme. The ethical issue emerges- 1)Sympathy vs empathy. 2)Legal decision vs ethical decision.

To aid the couple, Rakesh can opt for short term ,mid term,long term solution as per the situation. Solutions are- Short term solution includes- 1) Empathize couple by giving assurance. 2)Enroll them in the scheme in which they are covered such as -Ayushman bharat scheme etc. 3) Can reach out to NGOs, civil societies,CSR initiatives. 4) When all official options are exhausted,then he can come up with innovative ideas like contacting people in the field of social media.

Mid term solution includes- Writing to seniors and states about enlargement of the scope of scheme.

Long term solution includes- 1) Improving the structure of government hospitals. 2) More schemes for generic medicines.

Lead with Edge

Call/whatsapp, [email protected].

ETHICS CASE STUDY BATCH
Instructor Lukmaan IAS
0 Students Enrolled
Course Duration 15 day
Price ₹7,500.00
Buy this course

ETHICS CASE STUDY BATCH (ECS0724) (JULY MONTH-2024)

ADMISSION OPEN
Total No. of Classes/Videos : 08
Online Video Validity :20 Days
Only Recorded Video Will be Given

Features and Resource support

Every day 4 mains case studies model answers and evaluation of the script of Extempore Test
A compilation of 100 best case studies model answers for practice
Online students can write their test and submit through portal for evaluation
A mock test consisting of 6 Case Studies at the end of the session.

Follow Us: Our Telegram Channel

For lukmaan ex-foundation students (pa, ethics) (ex- ethics test series).

TOTAL FEE- Rs 7,000/- Rs-5,500/-

FOR ANY LUKMAAN EX- STUDENTS

TOTAL FEE- Rs 7,000/- Rs-6,000/-

FOR ANY LUKMAAN AIPMT QUALIFIED STUDENTS

TOTAL FEE- Rs 7,000/- Rs-6,200/-

OUR TOP SCORERS FROM ETHICS PROGRAMS

Case studies play strategic role without which, one cannot secure above 110 marks in ethics paper. A good number of students lack conﬁdence in case studies, and they fail to do justice with the demands of the questions. Overall, Ethics paper remains among the most important factor in getting top ranks.

Lukmaan IAS has the patent(unoﬃcially) of case studies course, which started in 2013 with the name of 100 Case Studies Batch. This batch has continuously produced top ranks including AIR 01 Pradeep Singh & AIR 02 Athar Amir, AIR 05 Abhilash Mishra in past and this year AIR 08, Ashish Kumar . The students of this batch have also created records in securing the highest marks in ethics paper.

The case studies batch has total 8 classes. Each day, 4 important expected case studies are properly discussed after Extempore Test (students are supposed to write each day four case studies) and then other important case studies are discussed.

Since case studies are prepared theme-wise as UPSC asks only in this fashion, students become familiar with most of the the common subjects and issues which help them in exam. In fact, not only themes but also Lukmaan IAS case studies match with that of UPSC papers.

The Six popular themes are:

Ethical dilemma and ethical issues
Civil services, administration/bureaucracy
Probity, integrity and corruption
Social justice, gender justice and vulnerable sections
Ecology and environment and environmental governance
Corporate Governance & Transparency and Accountability

Therefore, the classes give quite adequate practice on such matters. The case studies’ discussion work as an enlightening experience for the students as it opens up their mind to all those issues, problems and debates of society and governance which are to be solved with ethical perspective. It also gives so many facts, examples and philosophies which students can also apply in ethics theory section.

Towards the end of the course, one overcomes fears of case studies and become more conﬁdent. One is able to improve one’s ethical bent of mind as the most important thing is how to write an ethical answer.

	Brainstorming session to get the entire knowledge of all instructions, UPSC trends, themes, and how to write case study answer as ethical answer including introduction, body and conclusion.
	General/random case studies to test the ethical understanding of students
	Theme-ethical dilemma/ethical issues relating to probity, integrity and corruption with PYQs
	Theme-civil services/administration/bureaucracy with PYQs Theme-social justice including gender justice
	Theme-social justice including children, civil society, shelter homes, tribes and other related issues with PYQs
	Theme-ecology and environment and environmental governance with PYQs
	Theme- transparency, whistleblowing, corporate governance, quality of service, emotional intelligence, attitude and other related topics with PYQs
	Theme-ethics in international relations, other important and expected topics

GET ETHICS TAUGHT BY THE BEST TEACHER

Trend Analysis from 2013 to 2024.
More than 180 case studies.
Subject Matter based Case Studies focusing on all major topics.
Case Studies based on Current Developments
Case Study you will learn: approach, structuring, content & how to write ethical answeres based on Current Developments

"Some Case Studies have matched exactly the same as asked by the UPSC"

Conditions for online access -.

All Live classes will be provided only through Mobile App.
All recorded lectures will be accessible to students only through Mobile App.
DEMO VIDEOS

READING MATERIALS

SYLLABUS & PAPER ANALYSIS

BSTI – BRIGHTMINDS SCHOLARSHIP TEST FOR IAS
IGPI 2 YEARS GS FOUNDATION
NCERT CLASSES
GS (PRE CUM MAINS)
GS PAPER-III
GS Paper-II
ETHICS FOUNDATION BATCH
Public Administration
THE NEW MAINS GUIDANCE PROGRAM (NEW MGP)
PUBLIC ADMIN. ENRICHMENT BATCH
ETHICS ENRICHMENT BATCH
PT-24 MARATHON CLASSES
TAKKAR PT 100 TOPICS
PANCHSUTRA-2025
TAKKAR PT MCQs
TAKKAR PRELIMS TEST SERIES
ESSAY TEST SERIES
GS PAPER-II TEST SERIES
ETHICS TEST SERIES
GS MAINS TEST SERIES
TAKKAR MAINS TEST SERIES
PUBLIC ADMIN. TEST SERIES
SOCIOLOGY TEST SERIES
TAKKAR – A YEAR LONG TEST SERIES FOR IAS
PUBLIC ADMIN. YEAR LONG TEST SERIES
GEOGRAPHY OPTIONAL TEST SERIES
PSIR YEAR LONG TEST SERIES
HISTORY OPTIONAL YEAR LONG TEST SERIES
ESSAY OPEN TEST
PUBLIC ADMIN. OPEN TEST
INTERVIEW GUIDANCE PROGRAM
COMBO COURSES
TAKKAR MCQs
UPSC 2.0 LECTURE SERIES
ADMISSION FORM
ONLINE CONSULTATION
TESTIMONIALS
OFFICE TOUR
STUDENT’S PORTAL
AFFILIATE PROGRAM
VISIT OUR BLOG

Modal title

Message modal

Civilsdaily

No. 1 UPSC IAS Platform for preparation

UPSC Mains 2024 General Studies Paper II (GS2): Download PDF and Expert Analysis

Are you looking for the UPSC Mains 2024 General Studies Paper II? You’ve come to the right place! This page offers a direct download link for the GS Paper II along with expert insights to help you navigate your preparation effectively.

The Importance of General Studies Paper 2

General Studies Paper II, also known as the “Governance, Constitution, Polity, Social Justice and International Relations” paper, carries 250 marks in the UPSC Mains Examination. It tests your knowledge of the Indian polity, governance mechanisms, and the broader socio-political landscape. Mastering this paper requires an in-depth understanding of the Constitution, government policies, and current affairs.

Download UPSC Mains 2024 General Studies Paper 2

Access the official UPSC Mains 2024 GS Paper II by clicking the link below:

Paper Name	Download Link
General Studies( GS) Paper 2

Note: The download link provides the complete question paper as presented in the actual examination.

Expert Insights and Analysis Video

To help you decode the complexities of GS Paper II, we have an in-depth analysis video that breaks down each question, discusses core concepts, and offers strategic tips for answer writing.

UPSC Mains 2024 GS Paper II Detailed Analysis

In this video, our experts delve into the paper’s nuances, providing valuable insights on how to approach each section, tackle challenging questions, and improve your score.

Access All UPSC Mains 2024 Question Papers

Looking for other papers from the UPSC Mains 2024? Access the complete set here:

UPSC Mains 2024 Question Papers – Download All Papers

This comprehensive resource includes the Essay paper, other General Studies papers, Optional subjects, and more, all available for download.

How to Make the Most of GS Paper II

Understand the Syllabus Thoroughly : Be well-versed with the syllabus to ensure no topic is overlooked during preparation.
Focus on Key Areas : Pay special attention to the Indian Constitution, governance issues, and current policies.
Relate to Current Affairs : Integrate contemporary issues with core concepts to present well-rounded answers.
Practice Answer Writing : Regularly write answers to previous years’ questions to refine your expression and structure.
Use Data and Reports : Citing relevant data and reports in your answers can add value and credibility to your arguments.
Review and Revise Regularly : Regular revision is crucial to retaining facts, figures, and concepts.

Topics Covered in GS Paper II

Constitution and Polity : Features, amendments, and functioning of the Indian Constitution; significant provisions and basic structure.
Governance : Important aspects of governance, transparency, accountability, e-governance, and role of civil services.
Social Justice : Welfare schemes, policies for vulnerable sections, mechanisms for the protection of the marginalized.
International Relations : Bilateral, regional, and global groupings and agreements; India’s foreign policy and international organizations.

Tips for Excelling in General Studies Paper II

Stay Updated : Keep track of current events, government policies, and constitutional developments.
Structure Your Answers Well : Begin with an introduction, followed by a logical argument, and conclude with a balanced perspective.
Incorporate Data and Examples : Use statistics, reports, and case studies to substantiate your arguments.
Work on Time Management : Practice completing answers within the stipulated time to ensure you can cover all questions in the exam.
Use Simple Language : Avoid jargon and overly complex sentences. Clarity and precision are key.

Frequently Asked Questions (FAQs)

1. how important is gs paper ii for the overall upsc ranking.

GS Paper II carries 250 marks and is crucial for a high rank in the Mains Examination. A strong performance in this paper can significantly boost your total score.

2. Can I write answers in bullet points?

While bullet points can be used for clarity, ensure that the flow of your answer is not disrupted. Use paragraphs where detailed explanations are required.

3. How should I incorporate current affairs in my answers?

Link current issues with constitutional provisions, governance mechanisms, or international relations topics to demonstrate a comprehensive understanding.

4. What should be the ideal word limit for each answer?

Typically, 150 to 200 words for shorter answers and around 250 words for longer questions is a good benchmark.

5. How can I improve my performance in GS Paper II?

Regular practice, thorough understanding of concepts, and integrating current affairs with your answers are essential to excel in GS Paper II.

General Studies Paper II is a test of your knowledge and analytical skills across governance, polity, and international relations. By downloading the UPSC Mains 2024 GS Paper II and utilizing our expert analysis, you can refine your preparation strategy and improve your chances of success.

Remember, a disciplined approach, consistent practice, and effective resource utilization are key to excelling in this paper.

JOIN THE COMMUNITY

Join us across social media platforms..

Your better version awaits you!

Classroom Programme
Interview Guidance
Online Programme
Drishti Store
My Bookmarks
My Progress
Change Password
From The Editor's Desk
How To Use The New Website
Help Centre

Achievers Corner

Topper's Interview
About Civil Services
UPSC Prelims Syllabus
GS Prelims Strategy
Prelims Analysis
GS Paper-I (Year Wise)
GS Paper-I (Subject Wise)
CSAT Strategy
Previous Years Papers
Practice Quiz
Weekly Revision MCQs
60 Steps To Prelims
Prelims Refresher Programme 2020

Mains & Interview

Mains GS Syllabus
Mains GS Strategy
Mains Answer Writing Practice
Essay Strategy
Fodder For Essay
Model Essays
Drishti Essay Competition
Ethics Strategy
Ethics Case Studies
Ethics Discussion
Ethics Previous Years Q&As
Papers By Years
Papers By Subject
Be MAINS Ready
Awake Mains Examination 2020
Interview Strategy
Interview Guidance Programme

Current Affairs

Daily News & Editorial
Daily CA MCQs
Sansad TV Discussions
Monthly CA Consolidation
Monthly Editorial Consolidation
Monthly MCQ Consolidation

Drishti Specials

To The Point
Important Institutions
Learning Through Maps
PRS Capsule
Summary Of Reports
Gist Of Economic Survey

Study Material

NCERT Books
NIOS Study Material
IGNOU Study Material
Yojana & Kurukshetra
Chhatisgarh
Uttar Pradesh
Madhya Pradesh

Test Series

UPSC Prelims Test Series
UPSC Mains Test Series
UPPCS Prelims Test Series
UPPCS Mains Test Series
BPSC Prelims Test Series
RAS/RTS Prelims Test Series
Daily Editorial Analysis
YouTube PDF Downloads
Strategy By Toppers
Ethics - Definition & Concepts
Mastering Mains Answer Writing
Places in News
UPSC Mock Interview
PCS Mock Interview
Interview Insights
Prelims 2019
Product Promos

Solved Papers by year

TRP for UPSC Personality Test
Interview Mentorship Programme – 2023
Daily News & Analysis
Daily Current Affairs Quiz
Baba’s Explainer
Dedicated TLP Portal
60 Day – Rapid Revision (RaRe) Series – 2024
English Magazines
Hindi Magazines
Yojana & Kurukshetra Gist
All India Prelims Test Series – 2025
Gurukul Foundation
Gurukul Foundation – Delhi
Gurukul Advanced
TLP Connect – 2025
TLP (+) Plus – 2025
Integrated Learning Program (ILP) – 2025
MAINS PYQs Mastery
TLP Plus – 2024
Sociology Foundation Course – 2025
Sociology Test Series – 2024 (Coming Soon!)
Public Administration FC – 2024
Anthropology Foundation Course
Anthropology Optional Test Series (Coming Soon!)
Geography Optional Foundation Course
Geography Optional Test Series – Coming Soon!
PSIR Foundation Course
PSIR Test Series – Coming Soon
KPSC ಪಶುವೈದ್ಯಾಧಿಕಾರಿ (Veterinary Medical Officer – VMO) Exam 2024
‘Mission ಸಂಕಲ್ಪ’ – KPSC Foundation Course
‘Mission ಸಂಕಲ್ಪ’ – KPSC Prelims Crash Course
Daily News & Analysis हिन्दी
Monthly Magazine

[UPSC Mains 2024] GENERAL STUDIES PAPER 1 (GS1) – UPSC CIVIL SERVICES (CSE) MAINS EXAMINATION 2024

September 21, 2024

Important Updates , UPSC MAINS 2024 QUESTION PAPERS

Please find the UPSC Mains 2024 GENERAL STUDIES PAPER 1 (GS1) Paper below:

Underline the changes in the field of society and economy from the Rig Vedic to the later Vedic period.
Estimate the contribution of Pallavas of Kanchi for the development of art and literature of South India.
What were the events that led to the Quit India Movement? Point out its results.
What is sea surface temperature rise? How does it affect the formation of tropical cyclones?
Why do large cities tend to attract more migrants than smaller towns? Discuss in the light of conditions in developing countries.
What is the phenomenon of ‘cloudbursts’? Explain.
What is the concept of a ‘demographic winter’? Is the world moving towards such a situation? Elaborate.
Distinguish between gender equality, gender equality and women’s empowerment . Why is it important to take gender concerns into account in programme design and implementation?
Intercaste marriages between castes which have socio-economic parity have increased, to some extent, but this is less true of interreligious marriages.Discuss.
In dealing with socio-economic issues of development, what kind of collaboration between government, NGO’s and private sector would be most productive?
‘Though the great cholas are no more yet their name is still remembered with great pride because of their highest achievements in the domain of art and architecture.” Comment.
How far is it correct to say that the First World War was fought essentially for the preservation of balance of power?
How far was the Industrial Revolution in England responsible for the decline of handicrafts and cotttage industries in India?
The groundwater potential of the gangetic valley is on a serious decline. How may it affect the food security of India?
What are aurora australis and aurora borealis? How are these triggered?
What is a twister? Why are the majority of twisters observed in areas around the Gulf of Mexico?
What is regional disparity? How does it differ from disparity? How serious is the issue of regional disparity in India?
Despite comprehensive policies for equity and social justice, underprivilaged sections are not yet getting the full benefits of affirmative action, envisaged by the Constitution.Comment.
Globalization have increased urban migration by skilled, young, unmarried women from various classes. How has this trend impacted upon their personal freedom and relationship with family?
Critically analyse the proposition that there is a high correlation between India’s cultural diversities and socio-economic marginalities.

DOWNLOAD PDF – CLICK HERE

[upsc mains 2024] essay paper- upsc civil services mains exam (cse) 2024 – click here.

General Studies Paper 1 2024 , GS 1 Question Paper Mains 2024 , GS Paper 1 Mains 2024 , UPSC Mains 2024: GENERAL STUDIES PAPER 1 (GS1) – UPSC CIVIL SERVICES MAINS EXAM (CSE) 2024 , UPSC Mains General Studies 1 paper 2024 , UPSC Mains GS 1 paper 2024

Daily current affairs ias | upsc prelims and mains exam – 20th september 2024, upsc quiz – 2024 : iasbaba’s daily current affairs quiz 21st september 2024.

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Email Address

DAILY CURRENT AFFAIRS IAS | UPSC Prelims and Mains Exam – 26th September 2024
DAILY CURRENT AFFAIRS IAS | UPSC Prelims and Mains Exam – 25th September 2024
[New Batch] TLP CONNECT – INTEGRATED (Prelims + Mains + Interview) Test Series cum Mentorship Based Programme – UPSC 2025
UPSC Quiz – 2024 : IASbaba’s Daily Current Affairs Quiz 26th September 2024
[NEW COURSE] KPSC ಕೃಷಿ / ಸಹಾಯಕ ಕೃಷಿ ಅಧಿಕಾರಿಗಳು (Agricultural Officer/ Assistant Agricultural Officer –AO/AAO) Exam 2024-2025 – General Studies ( Paper 1)
UPSC Quiz – 2024 : IASbaba’s Daily Current Affairs Quiz 25th September 2024
DAILY CURRENT AFFAIRS IAS हिन्दी | UPSC प्रारंभिक एवं मुख्य परीक्षा –24th September 2024
DAILY CURRENT AFFAIRS IAS | UPSC Prelims and Mains Exam – 24th September 2024
DAILY CURRENT AFFAIRS IAS हिन्दी | UPSC प्रारंभिक एवं मुख्य परीक्षा –23rd September 2024
UPSC Quiz – 2024 : IASbaba’s Daily Current Affairs Quiz 24th September 2024

Search now.....

IMAGES

Forests are the Best Case Studies for the Economic Excellence #UPSC ESSAY 2022
Forests are the best case studies for economic excellence
How to write a good essay in upsc mains
The Ultimate UPSC Essay Writing Guide
ETHICS CASE STUDIES FOR UPSC
Forests are the best case studies for economic excellence

VIDEO

ETHICS vs MORALITY
INTRODUCTION TO ETHICS
UPSC 2023 ESSAY PAPER ANALYSIS
How to deal with case studies GS4 #upsc #ethics #casestudy #civilserviceexam #daf #pyq #mains
ETHICS CASE STUDIES
New Education Policy Analysis for GS2

COMMENTS

80 CASE STUDIES (Q & A) (Ethics)
80 CASE STUDIES (Q & A) (Ethics) Empowering minds for a brighter future. +91 8468022022 , +91 9019066066. [email protected]. COURSES. Home Classroom English FC English FC - 2 & 3 Years Hindi FC Hindi FC - 2 & 3 Years Optional Classroom Essay CSAT GS Mains Advance Fast Track - Prelims PT 365.
Forests are the Best-Case Studies for Economic Excellence
Forests are the Best-Case Studies for Economic Excellence. 21 Sep 2022. 10 min read. The ecosystem of India's forests has a lot to teach the nation's economy. An ecosystem includes both the economy and the forest. While the economy is a man-made system with the flow of money, supply chain, and distribution, the forest is a natural ecosystem ...
Ethics Case Studies
(UPSC CSE 2016) Case Study: Ethical Dilemma (Options and Reasons for Choice) You are the Executive Director of an upcoming InfoTech Company which is making a name for itself in the market. Mr. A, who is a star performer, is heading the marketing team. In a short period of one year, he has helped in doubling the revenues as well as creating a ...
Weekly Upsc Ias Essay Writing Challenge
WEEKLY UPSC IAS ESSAY WRITING CHALLENGES - 2024. 15 September 2024 : "The moral arc of the universe bends at the elbow of justice.". 8 September 2024 : "The unexamined life is not worth living.". 25 August, 2024 : Science is the poetry of reality. 11 August, 2024 : The world is not magic and that is the most magical thing about it.
UPSC Essay: Examples, Quotes, Case studies
UPSC Essay: Examples, Quotes, Case studies Environmental dimension. Tagged in: UPSC Mains. The Hornbill Festival . It is a remarkable story of conservation of the bird after which it is named. Today, the Naga people are at the forefront of ensuring the safety of hornbill nests. It is an amazing example of how hunters can turn protectors.
Essay Paper UPSC 2022 (Mains): Question Paper and Analysis
The Essay Paper in UPSC CSE 2022 was easy compared to previous years. Please find the questions in the Essay Paper of the UPSC 2022 Mains. ... Forests are the best case studies for economic excellence. Poets are the unacknowledged legislators of the world. History is a series of victories won by the scientific man over the romantic man.
12 Ethics Case Studies for UPSC with Sample Answers
Essay-ish / Abstract Questions. Ethics Case Studies / Role playing Questions. Disobeying an informal order. Returning unspent money. Misleading for good purpose. Private matter of Public employee? Political neutrality. Political neutrality Part.2. Salary hike vs Team spirit.
ESSAY STRATEGY By Anudeep Durishetty, UPSC Civil Services Exam Topper
Anudeep Durishetty - UPSC IAS Rank - 1 write in detail his essay strategy with examples and illustrations. Follow this strategy to boost essay marks. Insights IAS Brochure | ... Ethics Case Studies; Insta Ethics; Weekly Essay Challenge; Insta Revision Modules-Mains; Insta 75 Days Revision Tests for Mains; Secure (Archive)
Ethics Case Study: A Comprehensive Guide for UPSC Aspirants
One of the key parts of the Ethics paper in the UPSC Mains is the ethics case study section. This section evaluates a candidate's ability to apply ethical principles and values to real-life situations, assessing their decision-making skills, empathy, and integrity. The Importance of Ethics Case Studies.
VisionIAS
To help aspirants with UPSC ethics syllabus, ethics notes, ethics papers, ethics case studies, ethics strategy for UPSC, Vision IAS has launched the Ethics Crash Course 2025. The course offers comprehensive coverage of both theory and case studies, and aims to improve conceptual clarity, analytical abilities, and answer-writing skills.
Ethics Case Studies
Case Study - 27: Emotional Intelligence in Corporate Offices. 15 Oct 2022.
Essay Writing for Civil Services Examination
Essay writing for CSE. For the CSE essay paper, two essays have to be written under 3 hours in the 1000-1200 word limit. Each essay carries 125 marks for a total of 250. The essay paper is divided into two sections - A and B, each carrying a choice of 4 essays each, and the aspirant has to choose only one essay from each section.
Monthly Case Studies Compilation: February 2021
Here is the list of some important case studies from February 2021 that can be quoted/used in UPSC CSE Mains answers/essays. Social Justice: Being Tethered To Bars During A Pandemic. Relevance: Impact of the pandemic, prison reforms, ... Case Study: The case of Rajasthan: In Rajasthan, the schooling of women's kids remains to be a problem.
Ethics Case Studies
2023 Ethics Case Studies in UPSC Mains 2023 You are working as an executive in a nationalised bank for several years. One day one of your close colleagues tells you that her father is suffering from heart disease and needs surgery immediately to survive. She also tells you that she has no insurance and the … Continue reading "Ethics Case Studies - UPSC Mains (GS-4) (2013-2023)"
UPSC Ethics Case Studies: Super Simplified
UPSC Ethics Case Studies: Super Simplified. Ethics for UPSC is a relatively new entrant to the IAS exam. It is also possibly the most direct test of your suitability for being a civil servant. Ethic for UPSC Mains consists of either theoretical questions or Case Studies. Case Studies for the UPSC are usually detailed scenarios of real life ...
VisionIAS UPSC Toppers' Answer Copies
VisionIAS UPSC Toppers' Answer Copies - Learn from the Best. Visit Prev Website. Call Us. +91 8468022022, +91 9019066066. Email Us. [email protected]. Social Media. Register.
ETHICS CASE STUDY BATCH
The case studies batch has total 8 classes. Each day, 4 important expected case studies are properly discussed after Extempore Test (students are supposed to write each day four case studies) and then other important case studies are discussed.. Since case studies are prepared theme-wise as UPSC asks only in this fashion, students become familiar with most of the the common subjects and issues ...
UPSC Essays Simplified
In UPSC Essentials' special series UPSC Essays Simplified, we take you through various steps of writing a good essay. While there is no set formula or fixed criteria prescribed, Manas Srivastava talks to Ravi Kapoor , our expert, in this new series who guides the aspirants with a simplified framework on how to write a good essay.
PDF UPSC Mains 2022 Essay Paper Synopsis
UPSC Mains 2022 Essay Paper Synopsis NOTE: This is a mere outline to get you to start thinking about the topic. This is not a synopsis or a model essay. Just brainstorming. Were eager to read your insightful essays! Please post them in the comments. SECTION - A 1. Forests are the best case studies for economic excellence.
UPSC Mains 2024 General Studies(GS) Paper 2 Download PDF ...
Access all UPSC Mains question papers here. Download the UPSC Mains 2024 General Studies Paper II PDF. Enhance your preparation with expert insights and detailed analysis. ... reports, and case studies to substantiate your arguments. Work on Time Management: Practice completing answers within the stipulated time to ensure you can cover all ...
Solved Papers by year
Reach Us 12, Main AB Road, Bhawar Kuan, Indore, Madhya Pradesh, 452007 641, 1 st Floor, Mukherjee Nagar, Delhi-110009 ; 21, Pusa Rd, WEA, Karol Bagh, Delhi-110005
[UPSC Mains 2024] GENERAL STUDIES PAPER 1 (GS1)
Hi. Please find the UPSC Mains 2024 GENERAL STUDIES PAPER 1 (GS1) Paper below: Underline the changes in the field of society and economy from the Rig Vedic to the later Vedic period. Estimate the contribution of Pallavas of Kanchi for the development of art and literature of South India.