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How to make windows troubleshoot your pc's problems for you.

Windows includes a variety of "troubleshooters" designed to quickly diagnose and automatically solve various computer problems.

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Windows 7 and 8.

Windows includes a variety of "troubleshooters" designed to quickly diagnose and automatically solve various computer problems. Troubleshooters can't fix everything, but they're a great place to start if you encounter a problem with your computer.

Troubleshooters are built into the Control Panel on Windows 10, 8, and 7, so practically all Windows users can take advantage of them. On Windows 10's Creators Update , most troubleshooters are now available through the Settings app.

If you've installed Windows 10's Creators Update, you'll find these in Settings. Navigate to Settings > Update & Security > Troubleshoot.

Related: Everything You Need to Know About the Blue Screen of Death

As of the Creators Update, the following troubleshooters are available here: Blue Screen , Bluetooth, Hardware and Devices, HomeGroup, Incoming Connections, Internet Connections, Keyboard, Network Adapter, Printer, Playing Audio, Power, Program Compatibility Troubleshooter, Recording Audio, Search and Indexing, Shared Folders, Speech, Video Playback, Windows Store Apps, and Windows Update.

If something isn't working properly on your PC, the associated troubleshooter may find and fix the problem for you.

Select the troubleshooter you want to run and click "Run Troubleshooter". Many troubleshooters will run automatically and fix problems they find, while some troubleshooters will suggest various fixes you can choose whether to apply.

The Settings interface doesn't list every available troubleshooter. For example, it omits the Background Intelligent Transfer service, Windows Media Player DVD, Windows Media Player Library, and Windows Media Player Settings troubleshooters.

These are still available if you need them---they're just buried in the Control Panel. To find them, open the Control Panel, type "Troubleshoot" into its search box, and click the "Troubleshooting" icon.

Click "View all" at the left side of the Troubleshooting pane and you'll see a full list of available troubleshooters.

You'll find these tools in the Control Panel on Windows 7 and 8. You'll also need to use the Control Panel if you're using  Windows 10's Anniversary Update  or an earlier version of Windows 10.

Navigate to Control Panel > System and Security > Troubleshoot Common Computer Problems. On Windows 7, click "Find and Fix Problems" instead.

You'll see a list of the most common troubleshooters you might need.

These aren't the only available troubleshooters. Click "View All" in the sidebar to view a full list of troubleshooters. Here's a list of the troubleshooters you might find, although not all versions of Windows include the same troubleshooters:

• Background Intelligent Transfer Service : Finds and fixes problems with the Background Intelligent Transfer Service, which Windows Update and some other services use for background downloads.
• Hardware and Devices : Checks your computer for issues with hardware devices. If a hardware device--particularly a recently installed one--isn't working properly, this troubleshooter can find and fix problems with hardware detection and drivers.
• HomeGroup : Looks for problems with your HomeGroup network and file-sharing settings.
• Incoming Connections : Checks if the Windows Firewall is blocking incoming connections you need and help you unblock them.
• Internet Connections : Detects and fixes problems with your Internet connection and loading websites.
• Internet Explorer Performance : Identifies problems that can slow down Internet Explorer and fixes them.
• Internet Explorer Safety : Identifies settings that can cause security and privacy problems in Internet Explorer and fixes them.
• Network Adapter : Finds and fixes issues with your Wi-Fi adapter or other network adapters.
• Playing Audio : Scans for problems that can prevent sound from playing properly.
• Power : Identifies and fixes problems with power settings to increase your computer's battery life.
• Printer : Checks for and fixes problems with printers and printing.

Related: How to Make Old Programs Work on Windows 10

• Program Compatability Troubleshooter : Helps you choose the best compatibility settings for running programs designed for older versions of Windows.
• Recording Audio : Scans for problems that can prevent microphone audio recording from working.
• Search and Indexing : Fixes problems with Windows Search and the indexer.
• Shared Folders : Identifies issues that can prevent shared network folders from functioning.
• System Maintenance : Finds and fixes broken shortcuts and performs and system maintenance tasks, including checking if your clock is the correct time.
• Video Playback : Detects problems that can prevent videos from playing back properly and fixes them.
• Windows Media Player DVD : Fixes issues that can prevent DVDs from playing in Windows Media Player.
• Windows Media Player Library : Fixes issues with Windows Media Player's media library.
• Windows Media Player Settings : Fixes issues with Windows Media Player's settings.
• Windows Store Apps : Repairs problems that can prevent Windows Store apps--in other words, Windows 10's new Universal Windows Platform apps--from working properly.
• Windows Update : Identifies and fixes issues that can cause Windows Update to not work at all, or fail to install some updates.

To run a troubleshooter, just click it in the Troubleshooting pane. To quickly find a relevant troubleshooter, you can perform a search from the Troubleshooting window.

The troubleshooter will launch after you click it. Just click "Next" to begin troubleshooting.

Most troubleshooters will run automatically, looking for problems and fixing any issues they find. To prevent the troubleshooter from automatically making changes to your system, click the "Advanced" link at the bottom left corner of the troubleshooter window and uncheck the "Apply Repairs Automatically" option. You'll be prompted with more information before the troubleshooter makes any changes to your system.

While most troubleshooters run automatically, some troubleshooters will give you options you need to click. For example, the Program Compatibility troubleshooter will walk you through choosing a program that isn't working properly and changing its compatibility settings. The Incoming Connections troubleshooter will ask you what you're trying to do so it know what type of incoming connection to troubleshoot.

That's about it. There isn't a troubleshooter for every issue you'll encounter, and the troubleshooters that do exist won't be able to fix every problem. But troubleshooters are a good place to start when you encounter a problem with something.

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15 Common PC Problems and How to Troubleshoot Them

There’s no need to rush off to the tech repair store for every problem your PC might have. A lot of usual computer issues can be solved quite easily on your own , allowing you to handle them with a few straightforward steps .

This guide is here to help you fix common PC issues by yourself. Below, you’ll find a rundown of the top 15 hardware problems that PC users encounter and how you can deal with them without outside help.

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1. PC Overheating

A heating PC slows down the entire system and can lead to frequent crashes. Moreover, PC components might permanently damage due to continuous exposure to heat.

There are two primary reasons your PC might overheat: either the cooling system isn’t functioning correctly, or the PC is generating more heat than the cooling system can manage. For both scenarios, I’ve detailed a comprehensive guide on various methods to manage an overheating PC. Make sure to check it out.

2. Dysfunctional USB Port

If your USB port stops working, it might not necessarily be broken. Here are some solutions that can help resolve this issue:

Method 1: Restart the PC

Restarting your PC can solve many issues, including problems with the USB port.

Method 2: Uninstall USB Port Driver

Uninstalling the driver of the USB port will prompt Windows to reinstall it upon restarting your PC, potentially fixing the issue. Here’s how to do it:

• Press Windows + R keys and enter devmgmt.msc in the Run dialog to open the Device Manager .
• Expand the Universal Serial Bus controllers option.
• Right-click the entry USB Host Controller and then click on Uninstall .
• Repeat this for all entries with USB Host Controller to uninstall drivers for all the USB ports.
• Once deleted, restart your PC, and Windows will automatically reinstall the drivers , fixing any driver-related issues.

Method 3: Disable USB Selective Suspend

The USB Selective Suspend feature in Windows saves power by suspending idle USB ports, but sometimes it might prevent a USB port from working. Here’s how to disable it:

• Press Windows + R keys and type powercfg.cpl in the Run dialog to open Windows Power Options.
• Click on Change plan settings next to your current plan, then click on Change advanced power settings .
• Expand USB settings and disable USB selective suspend setting .
• Restart your PC to see if the issue with the USB port is resolved.

Note: Keep this option enabled to save battery power. If disabling it doesn’t resolve the USB port issue, consider enabling it again.

3. PC Keeps Disconnecting from WiFi

If your Wi-Fi is functioning properly but your PC keeps disconnecting from it, the issue may be due to your PC’s network card not receiving full power. Windows features a built-in power saver option that reduces power to the network card. You’ll need to disable this feature by following these steps:

• Navigate to Advanced settings in the Power Options .
• Expand Wireless Adapter Settings and then Power Saving Mode .
• Adjust this to Maximum Performance .

Alternatively, if your PC continues to disconnect from Wi-Fi and the issue persists, the problem might be a faulty wireless adapter driver. Consider using Auslogics’ Driver Updater to detect and resolve issues with device drivers by fetching and installing the latest official driver software.

4. PC Beeps

The motherboard of your PC is equipped to detect issues and uses beeps of varying rhythms to communicate problems. For an in-depth understanding of what different beep patterns mean, check out this detailed article on interpreting these signals.

If your PC fails to start after emitting these beeps, solving the problem can be challenging. Nonetheless, I’ll discuss two common issues that cause beeps and how you can resolve them yourself.

Problem 1: RAM Displacement

One common issue I encountered is the RAM becoming loose or displaced, leading to 2-3 beeps from the PC without it booting up. The solution is straightforward: open up the PC (though laptop users might prefer professional help) and reseat the RAM. Here’s how:

• Clean any dirt from the RAM slot using a cotton bud after removing the RAM completely.
• Reinsert the RAM, applying sufficient pressure on both ends to ensure it is fully seated.
• Secure the clips, ensuring they’re properly locked, as even slightly loose RAM can prevent your PC from working.

Refer to this video for guidance on installing the RAM properly:

Problem 2: Issues with Newly Added Hardware

Beeps can also result from damaged or incorrectly installed hardware components. Remove any hardware you’ve recently added to see if it addresses the issue. If your PC functions correctly afterward, ensure the component is installed correctly or consider repairing or replacing it.

5. PC Fans Not Working

If you discover that one or more fans within your PC are not functioning, it might be due to accumulated dirt. You’ll need to open your PC and clean the fans and other components using a can of compressed air or a leaf blower.

For guidance on the cleaning process, watch this helpful video:

If cleaning doesn’t solve the issue, consider using the SpeedFan app to diagnose and possibly fix the problem. This app allows you to control your PC’s fans, though your motherboard must support fan control to utilize this feature.

6. PC Not Using Full RAM Capacity

There are times when your PC might not utilize all the RAM installed. For instance, you could have 4GB of RAM, but the Task Manager only shows 2GB in use. Often, this is due to a specific Windows setting.

Note: If a small amount of RAM (200-400MB) is not being utilized, it’s likely reserved for hardware use, and there’s not much that can be done about it.

The solution is straightforward – Windows may have been set to use only a part of the available RAM. Here’s how you can adjust it:

• Press Windows + R keys and type msconfig in the Run dialog to open System Configurations .
• Navigate to the Boot tab and click on Advanced options .
• Check the box next to Maximum memory and enter the total amount of RAM installed (in MBs).
• Click OK and restart your PC to apply the changes.

Good to know: While adjusting these settings, also consider checking the Number of processors option to ensure your PC is using all available CPU cores. Set it to the maximum number to utilize full CPU power.

If the issue persists, it’s possible that one of the RAM modules may not be properly installed. Attempt reinstallation to see if it resolves the issue.

7. Overworking Fan

Your PC’s fan speeds up based on your PC’s temperature—the higher the temperature, the faster the fan runs. If your PC’s temperature is normal (you can check it using HWMonitor), but the fan is still running at full speed, you might need to manually adjust the fan speed.

The SpeedFan app can help you monitor and adjust the speed of your PC’s fans. This issue of fans overworking typically occurs only with motherboards that have fan control capabilities, so compatibility with the app shouldn’t be a concern.

8. PC Crashes Before Loading the OS

If your PC crashes immediately after showing the manufacturer logo and before loading the operating system, the issue likely lies with the RAM or the hard disk. This means the operating system can’t load because the RAM is corrupted or the hard disk is damaged.

For those with multiple RAM slots, removing each RAM module one at a time and starting the PC can help identify the faulty component. Ultimately, you’ll need to replace the corrupted RAM or hard disk.

9. PC Isn’t Powering On

If your PC isn’t powering on at all, with no lights turning on, the problem could be with the power source.

Desktop users: Ensure that the extension cord, power outlet, and all connections are functioning correctly. If they are, try swapping the power cable with another one, such as the monitor’s, to see if the PC turns on. If this resolves the issue, you’ll need a new power cable.

Laptop users: Try removing the battery and then reinserting it before starting the laptop. If that doesn’t work, remove the battery again and connect the laptop to the charger to try powering it on without the battery. If the laptop powers on, the battery may need to be replaced.

Note: It’s also wise to disconnect any external devices from your PC when attempting these solutions, as a malfunctioning device could be the cause of the power issue.

10. Noisy PC

A noisy PC often signals the need for a thorough cleaning. You can clean it yourself using a can of compressed air or a leaf blower. Overclocking your PC’s GPU and CPU might also contribute to the noise.

Here’s a video demonstrating simple methods to clean your PC:

Sometimes, the noise could be coming from a disc in the DVD ROM. For more details on PC components that can cause noise, check out this informative article.

11. Noisy Hard Drive

Clicking or grinding noises from your hard drive are warning signs that it may be failing. Hard drives have a finite lifespan, and these sounds often indicate imminent failure. The CrystalDiskInfo hard drive monitoring tool can help assess the health of your hard drive, displaying conditions like “Good,” “Caution,” or “Bad.”

It’s crucial to back up your data immediately and consider acquiring a replacement hard drive before the current one fails.

12. Blue Screen of Death (BSOD)

The feared Blue Screen of Death (BSOD) can be triggered by both software and hardware issues, though it often points to hardware problems. It’s crucial to address BSOD promptly as it indicates significant trouble.

BlueScreenView, a helpful Nirsoft utility, provides valuable information following a BSOD event, aiding in the identification and resolution of the issue. Here are some common BSOD triggers and their fixes.

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Corrupted Drivers

Corrupted drivers can lead to BSOD. To diagnose and address this issue, follow these steps:

• Access Device Manager by typing devmgmt.msc in the Run dialog.
• Expand each category and look for any drivers marked with a yellow triangle icon.
• If any are found, right-click on the driver and select Update Driver Software to update it.

Alternatively, third-party apps like IObit Driver Booster can automate the process of identifying and resolving driver issues.

Excessive Load on RAM

Opening more programs than the RAM can handle might freeze the system and trigger BSOD. Limit the number of concurrent programs or consider upgrading your RAM to avoid this issue.

Faulty Hard Disk

A BSOD can also signal a failing hard disk. Refer to the guidelines in problem #11 to detect hard disk issues.

Overheating PC

An overheating PC may lead to BSOD if excessive stress is placed on the components. Follow the instructions provided in problem #1 to address this.

13. Blank Monitor

If your monitor displays nothing, it could indicate an issue with the monitor itself or the graphics card. Test the monitor with another PC to determine the source of the problem.

If the monitor doesn’t power on at all, try replacing the power cable with one that’s known to work. For more troubleshooting tips, here’s a useful article on fixing a monitor that shows nothing.

14. Monitor Goes Black After a Few Seconds

If your monitor goes black after displaying for a few seconds, it may be related to color quality or screen adjustment settings. Try pressing the auto-adjust button on your monitor. If that doesn’t resolve the issue, consider changing the display color from 32-bit to 16-bit.

Connecting your PC to a different monitor to adjust the graphics card settings could also be helpful. Using the auto-adjust feature might briefly restore the display, allowing you to tweak the color settings in that short window.

15. Keyboard Issues

If your keyboard is noisy or fails to type repeated words correctly, it’s likely not a hardware issue. Windows settings such as toggle keys and filter keys might be activated, leading to these symptoms. To disable them, follow these steps:

• Access the Control Panel and select Ease of Access .
• Click on Change how your keyboard works .
• Uncheck the boxes next to Toggle keys and Filter Keys to resolve the issue.

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Wrapping Up

While many hardware issues can be resolved by adjusting settings or using specific software, some problems may necessitate a trip to the computer repair shop. Knowing what’s wrong with your PC enables you to take appropriate action. We’d love to hear about any PC hardware problems you’ve encountered and how you solved them, so please share your experiences in the comments.

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14 Most Common Windows Problems and How to Solve Them

This tutorial includes a list of the most common problems in Windows 10 and 11 and basic tips to solve them. Nearly any Windows problem can be fixed using its own tools: system utilities and troubleshooters, advanced booting, Command Prompt, Control Panel, and the latest hardware drivers. Are you experiencing any of the issues below? There is a solution for each one.

1. Unresponsive Applications

3. blue screen errors, 4. hard disk/ssd failure, 5. mouse and touchpad issues, 6. registry errors, 7. audio not working, 8. windows login problems, 9. bios issues, 10. usb ports not working, 11. monitor/display problems, 12. bluetooth not working.

• 13. Windows Won't Download or Install Updates

14. Wi-Fi Disabled Suddenly

Frequently asked questions.

When a Windows application freezes, nothing moves on the screen, and even other programs feel unresponsive. Apps mostly behave like this because of overheating in the cabinet/laptop bottom and memory issues.

• To unfreeze the stuck applications, open the Task Manager using Ctrl + Alt + Del or from Run command Win + R followed by taskmgr .
• Right-click to end those tasks in “Processes.” If you managed to save your work, perform a clean reboot.

To determine an external cause of overheating, verify there aren’t any power supply issues. Check your laptop’s battery and AC adapter for any signs of trouble: if they have swollen in size, it’s time to replace the hardware.

Cleaning up the cooling fan may be required for a very old computer. If you have insufficient RAM, consider adding more of it .

Close on the heels of applications freezing, a slow PC is the bane of every Windows user. It can make completing the most basic tasks torture.

You can speed up your Windows 11 or 10 device even if you aren’t planning to upgrade the RAM anytime soon.

• Replace any antivirus with Windows Defender, the only antivirus you’ll ever need .
• Open the Windows tool, Disk Cleanup, in the search bar, which frees up space on your computer by erasing Windows updates, Windows upgrade log files, temporary files, Recycle Bin, and memory dump files.

• Disable startup apps from “Settings -> Apps -> Startup.” The only startup tasks you really need are services, such as Intel Graphics Command Center and Realtek Audio driver. Everything else is optional.

• Consider a cloud download of your Windows operating system. It downloads the latest system files from Microsoft’s servers to give you a fresh Windows installation. Once you click “Reset PC” in “Settings -> System -> Recovery options,” the option is displayed in a key step as shown.

• Periodically clearing the browser cache for Google Chrome or Microsoft Edge can also give you a slight boost in performance. If you’re using an older PC, consider uninstalling any RAM-intensive software and games.

There is no simple explanation for blue screen errors, but they do cause annoyance. Also known as bug check or stop code errors, they expose the fault lines of third-party software, hardware, Microsoft code, or some corrupted memory.

Each blue screen error has its own stop code that is displayed on the screen, such as “0x000000xyz.” They can be viewed in Event Viewer, which opens from Win + R by typing eventvwr.exe or eventvwr.msc .

After you see a blue screen, analyze dump files generated by the crash using Debug with Windbg . The best way to fix these errors is using Windows advanced startup menu (aka boot menu). To launch this, go to “Settings -> System -> Recovery -> Advanced Startup -> Restart.”

Use one of these options in the advanced startup menu:

• Uninstall Updates : usually, the blue screen is caused by incompatible drivers or third-party software.
• System Restore : reverting the operating system to an earlier date and time when the problem wasn’t there.
• Startup Repair : use if you havea blue screen due to boot issues.
• Factory Image Restore: reverting the PC back to the condition in which it was shipped (to be used only in extreme cases).

Outlined below are many other ways to deal with blue screen problems, depending on the stop code error source:

• Kernel data in page error
• Critical process died error
• WDF_violation error

In rare cases, the blue screen crashes may be caused by hardware. Look under the hood in motherboard and the power supply for the exact reason.

Whether you use a hard disk drive (HDD) or solid state drive (SSD), they can fail due to short circuits, data corruption, physical damage – or could just wear out.

To get a hardware health report for your HDD/SSD, run the following code in Command Prompt (Admin mode). If the answer is “OK,” the hard disk failure is down to software errors that can be easily fixed.

For any hard disk errors you’re facing, employ the following holy trinity of Command Prompt fixes (Admin mode).

This command does a complete health check of the hard disk. For more specific disk drive checks, modify it as chkdsk C:/f/x/r or chkdsk D:/f/x/r .

You should see a message similar to “Windows has scanned the file system and found no problems. No further action is required.” If not, move on to the next tool.

System File Checker

You can use sfc/scannow , which repairs the Windows-protected files and replaces corrupted drivers.

Next up, execute the Deployment Image Servicing and Management (DISM) commands in the order below:

SSD users should set their Power mode for “Best performance” in “Settings -> System -> Power & battery.” You don’t want your laptop to power off every time, as frequent discharging is not healthy for your SSD.

Moreover, defragment your hard drive disk (HDD) if you use one. This will eliminate any problems due to bad sectors in your disk drive. For SSD users, there are comparable disk optimization tools.

Another annoying issue is the mouse lagging behind in receiving inputs, or the touchpad freezing for no reason.

If you’re using a touchpad on a laptop, go to “Settings -> Bluetooth & devices -> Touchpad.” Leave the Touchpad toggle on when a mouse is connected. Enable all default touchpad sensitivity options.

You can correct your mouse settings from “Settings -> Bluetooth & devices -> Mouse.” Make sure “Left” is the primary mouse button and that the mouse pointer speed is at a comfortable level. Keep all the default options enabled.

After clicking on additional mouse settings, select a desirable pointer speed from the “Pointer Options” tab.

If the mouse or touchpad just aren’t working properly, they can be fixed via Device Manager. Open it by typing Win + R followed by devmgmt.msc . Select the desired mouse or touchpad hardware drivers. Right-click it to view its “Properties” and update or reinstall the drivers.

A corrupt registry in Windows 11 or 10 is a den of future troubles, as it spells DLL errors and crashes. It may occur in the course of using a computer frequently.

The best way to keep the Windows registry healthy is to clean boot your Windows device.

• Open the “System Configuration” app from the search bar or by typing msconfig in the Run menu.
• Head to “Services” and check “Hide all Microsoft services.”

• Click all third-party services, such as Google and other apps. They will need to be disabled. After a restart, Windows will offer a clean boot environment.

• The DLL errors in the registry can be traced to one of the key classes in the Registry Editor. Open it from Run command by typing regedit .
• Navigate to the exact path of any software causing trouble and create new keys or DWORD (32-bit) values by following troubleshooting requirements.

• The issues due to a corrupt registry are generally resolved after a simple Windows update. You can also use the sfc/scannow and DISM.exe commands in Command Prompt for additional protection.

If a laptop or desktop PC fails to produce any sound, you can no longer listen to music, movies, and YouTube or attend videoconferencing calls. Follow the steps below to troubleshoot.

• Go to “Control Panel -> Hardware and Sound -> Sound.”
• This will open a pop-up where you can see a checkmark next to the playback device you’re using. If it’s headphones, you will not receive any audio on the laptop speakers and vice versa. Do check for issues with wireless headphones .

• Windows 11 and 10 offer a default troubleshooter for each error source. Search for the “Find and fix problems with playing sound” troubleshooter option and enable it to apply repairs automatically.

• After running this troubleshooter, the audio problems should disappear. You can fix audio driver issues by restarting audio services from services.msc in Run.
• Turn off the option for sound effects and enhancements by going to “Settings -> System -> Sound -> Speakers.”

The most probable causes for sign-in problems in Windows are forgotten passwords or PINs. Therefore, it’s essential to store them safely. (Consider using a password manager for web, desktop, and mobile .)

If you still can’t log in, you might have multiple accounts on your Windows device. You can access them using netplwiz in the Run menu. Removing unnecessary accounts can fix login problems immediately. Restart the computer to ensure the problem is fixed.

To avoid login problems in the future, instead of shutting down from the Lockscreen window, go back inside the logged-in desktop for a proper shutdown.

For repeat troubles with login, sign in using Safe mode and run the Startup Repair tool as covered above. You can also “Disable fast startup” from “Power Options” in the Control Panel.

While a corrupt BIOS is enough cause to replace your computer or hard disk, in most cases, it’s a simple maintenance issue. You can access the BIOS menu by pressing the boot keys repeatedly after a Windows reboot. Depending on your PC manufacturer, the boot keys could be F2 , F6 , F12 , or Esc .

Once inside the BIOS Settings menu, look for an option that says “Load defaults” (ours is at the bottom under “Maintenance”), as it will load the BIOS defaults specific to your computer.

Once you set Factory or the current BIOS defaults, your Windows device will restore its settings after a quick restart.

Note : you will never face any BIOS issues if you have enabled UEFI mode .

When you notice errors such as “This PC can’t run the current version of Windows,” or the computer is stuck in the BIOS boot screen forever, you have to check and update the BIOS information. Otherwise, you shouldn’t handle BIOS settings.

Sometimes your PC or laptop won’t respond well to inserting or removing a USB device. If there is nothing wrong with the USB drive, it would indicate the USB ports may have malfunctioned.

• If there is no physical damage to the USB port, but it isn’t working properly, go to the necessary driver in Device Manager and check its “Properties.”
• The status may show “This device is working properly.” If it doesn’t, restart your computer and check it one more time.

• Right-clicking the USB driver in Device Manager leads to other options that let you install and update the drivers.

Are you facing issues in your monitor or display such as black screens, blank screens, haziness, or a distorted view? Just as with mice, keyboards, and other peripherals, these issues can be resolved from Device Manager.

Go to the monitor you use and right-click it to view the driver properties. If it shows a status such as “This device is working properly,” you’re good to go. However, if the drivers are shown as outdated, you need to update and reinstall those as in the previous example.

Here’s a simple trick to ensure there is no conflict with the monitor display. As it depends on the Power supply, you can accelerate it to ensure a timely display of graphics. Go to “Shutdown settings” from “Control Panel -> Hardware and Sound -> Power Options -> System Settings.” Check “Turn on fast startup.”

If you’re using multiple monitors on Windows , ensure that the primary and secondary monitors are properly marked. The scale of display resolution should be according to computer screen size recommendations.

Bluetooth is an integral part of the Windows experience. Whether it is mice, touchpads, headphones, USB devices, and smart gadgets, things don’t feel the same when Bluetooth stops working.

• Go to “Settings -> Bluetooth & Devices” and ensure your target Bluetooth hardware is paired successfully . Keep the Bluetooth toggle on for your device.

• If there is continued trouble with Bluetooth pairing, run a troubleshooter for Bluetooth. In Windows, this option is available by going to “Settings -> System -> Troubleshoot -> Other troubleshooters -> Bluetooth.”

• After running the Bluetooth troubleshooter, you may notice a few changes to your system. It will fix small issues, such as troubles with Bluetooth radio.

Following a simple restart, the Bluetooth pairing will be successful. If you continue to face problems, uninstall and reinstall the secondary Bluetooth device. You may additionally have to fix a few drivers from the Device Manager.

13. Windows Won’t Download or Install Updates

This problem can surface when you’re upgrading from a current version of Windows to something higher. You may find that Windows is taking way longer to download or install the updates.

• In most cases, the problem can be fixed with a simple PC restart and by refreshing the update screen. Go to “Check for Updates” and see whether the glitch is gone.
• If you still can’t pursue the necessary updates, run a troubleshooter for Windows Update from “Settings -> System -> Troubleshoot -> Other troubleshooters.”

• Running the Windows Troubleshooter can help you fix any security settings, missing files, or service registration problems. The same results can be achieved using SFC, DISM, and other file path correction tools.

Your computer Wi-Fi is what makes everything come together. If the Wi-Fi stops working suddenly, you can’t connect to the Internet. To fix Wi-Fi issues in Windows, follow the steps below.

• Go to “Control Panel -> Network and Internet -> Network and Sharing Center.” This will open a Network Connections window.
• Choose your desired Wi-Fi connection to disable and enable it.

• Ensure that the Wi-Fi router has not been giving you any trouble recently.
• Make sure you didn’t turn the Airplane mode on by mistake. You can disable it from “Settings -> Network & Internet.”
• If your Wi-Fi fails to show up altogether, try enabling SSID broadcast and a few other things.

What are the most common Windows error messages?

The most common error messages in Windows 11 and 10 are:

• Boot device not found
• Update errors
• Security certificate errors
• Blue screen of death (BSoD) errors
• Access denied
• Slow or no Internet connection

Why does Windows 10 sometimes become unstable?

Windows 10 is unstable because it lacks support for cutting-edge features, such as Trusted Platform Module (TPM), Virtualization-based Security (VBS), and UEFI Secure boot. While Microsoft intends to support Windows 10 until the end of 2025, you should consider migrating to Windows 11 , as it offers more stability thanks to an error-free user interface and several advanced functionalities.

How do I know if my Windows apps are faulty?

If you keep the SmartScreen filter on in Windows Security, it will alert you whenever downloaded apps cause trouble. It will also prevent you from installing such apps.

Image credit: Pixabay . All screenshots by Sayak Boral.

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Sayak Boral is a technology writer with over eleven years of experience working in different industries including semiconductors, IoT, enterprise IT, telecommunications OSS/BSS, and network security. He has been writing for MakeTechEasier on a wide range of technical topics including Windows, Android, Internet, Hardware Guides, Browsers, Software Tools, and Product Reviews.

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Computer Basics  - Basic Troubleshooting Techniques

Computer basics  -, basic troubleshooting techniques, computer basics basic troubleshooting techniques.

Computer Basics: Basic Troubleshooting Techniques

Lesson 19: basic troubleshooting techniques.

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Troubleshooting

Do you know what to do if your screen goes blank? What if you can't seem to close an application, or can't hear any sound from your speakers? Whenever you have a problem with your computer, don't panic! There are many basic troubleshooting techniques you can use to fix issues like this. In this lesson, we'll show you some simple things to try when troubleshooting, as well as how to solve common problems you may encounter.

General tips to keep in mind

There are many different things that could cause a problem with your computer. No matter what's causing the issue, troubleshooting will always be a process of trial and error —in some cases, you may need to use several different approaches before you can find a solution; other problems may be easy to fix. We recommend starting by using the following tips.

• Write down your steps : Once you start troubleshooting, you may want to write down each step you take. This way, you'll be able to remember exactly what you've done and can avoid repeating the same mistakes. If you end up asking other people for help, it will be much easier if they know exactly what you've tried already.
• Take notes about error messages : If your computer gives you an error message , be sure to write down as much information as possible. You may be able to use this information later to find out if other people are having the same error.

• Restart the computer : When all else fails, restarting the computer is a good thing to try. This can solve a lot of basic issues you may experience with your computer.

Using the process of elimination

If you're having an issue with your computer, you may be able to find out what's wrong using the process of elimination . This means you'll make a list of things that could be causing the problem and then test them out one by one to eliminate them. Once you've identified the source of your computer issue, it will be easier to find a solution.

Let's say you're trying to print out invitations for a birthday party, but the printer won't print. You have some ideas about what could be causing this, so you go through them one by one to see if you can eliminate any possible causes.

First, you check the printer to see that it's turned on and plugged in to the surge protector . It is, so that's not the issue. Next, you check to make sure the printer's ink cartridge still has ink and that there is paper loaded in the paper tray . Things look good in both cases, so you know the issue has nothing to do with ink or paper.

Now you want to make sure the printer and computer are communicating correctly . If you recently downloaded an update to your operating system , it might interfere with the printer. But you know there haven't been any recent updates and the printer was working yesterday, so you'll have to look elsewhere.

You check the printer's USB cord and find that it's not plugged in. You must have unplugged it accidentally when you plugged something else into the computer earlier. Once you plug in the USB cord, the printer starts working again. It looks like this printer issue is solved!

This is just one example of an issue you might encounter while using a computer. In the rest of this lesson, we'll talk about other common computer problems and some ways to solve them.

Simple solutions to common problems

Most of the time, problems can be fixed using simple troubleshooting techniques, like closing and reopening the program. It's important to try these simple solutions before resorting to more extreme measures. If the problem still isn't fixed, you can try other troubleshooting techniques.

Problem: Power button will not start computer

• Solution 1 : If your computer does not start , begin by checking the power cord to confirm that it is plugged securely into the back of the computer case and the power outlet.
• Solution 2 : If it is plugged into an outlet, make sure it is a working outlet . To check your outlet, you can plug in another electrical device , such as a lamp .

• Solution 4 : If you are using a laptop , the battery may not be charged. Plug the AC adapter into the wall, then try to turn on the laptop. If it still doesn't start up, you may need to wait a few minutes and try again.

Problem: An application is running slowly

• Solution 1 : Close and reopen the application.

Problem: An application is frozen

Sometimes an application may become stuck, or frozen . When this happens, you won't be able to close the window or click any buttons within the application.

• Solution 2 : Restart the computer. If you are unable to force quit an application, restarting your computer will close all open apps.

Problem: All programs on the computer run slowly

• Solution 2 : Your computer may be running out of hard drive space. Try deleting any files or programs you don't need.
• Solution 3 : If you're using a PC , you can run Disk Defragmenter . To learn more about Disk Defragmenter , check out our lesson on Protecting Your Computer .

Problem: The computer is frozen

Sometimes your computer may become completely unresponsive, or frozen . When this happens, you won't be able to click anywhere on the screen, open or close applications, or access shut-down options.

• Solution 3 : Press and hold the Power button. The Power button is usually located on the front or side of the computer, typically indicated by the power symbol . Press and hold the Power button for 5 to 10 seconds to force the computer to shut down.
• Solution 4 : If the computer still won't shut down, you can unplug the power cable from the electrical outlet. If you're using a laptop, you may be able to remove the battery to force the computer to turn off. Note : This solution should be your last resort after trying the other suggestions above.

Problem: The mouse or keyboard has stopped working

• Solution 2 : If you're using a wireless mouse or keyboard, make sure it's turned on and that its batteries are charged.

Problem: The sound isn't working

• Solution 1 : Check the volume level. Click the audio button in the top-right or bottom-right corner of the screen to make sure the sound is turned on and that the volume is up.
• Solution 2 : Check the audio player controls. Many audio and video players will have their own separate audio controls. Make sure the sound is turned on and that the volume is turned up in the player.
• Solution 3 : Check the cables. Make sure external speakers are plugged in, turned on, and connected to the correct audio port or a USB port. If your computer has color-coded ports, the audio output port will usually be green .

Problem: The screen is blank

• Solution 1 : The computer may be in Sleep mode. Click the mouse or press any key on the keyboard to wake it.
• Solution 2 : Make sure the monitor is plugged in and turned on .
• Solution 3 : Make sure the computer is plugged in and turned on .
• Solution 4 : If you're using a desktop, make sure the monitor cable is properly connected to the computer tower and the monitor.

Solving more difficult problems

If you still haven't found a solution to your problem, you may need to ask someone else for help. As an easy starting point, we'd recommend searching the Web . It's possible that other users have had similar problems, and solutions to these problems are often posted online. Also, if you have a friend or family member who knows a lot about computers, they may be able to help you.

Keep in mind that most computer problems have simple solutions, although it may take some time to find them. For difficult problems, a more drastic solution may be required, like reformatting your hard drive or reinstalling your operating system. If you think you might need a solution like this, we recommend consulting a professional first. If you're not a computer expert, it's possible that attempting these solutions could make the situation worse.

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Windows 10 Troubleshooting: The Most Common Problems and How to Fix Them

We've got solutions for your Windows 10 problems, whether you're suffering from uncontrollable scrolling, update issues or your cursor moving on its own.

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Got Windows 10 problems? We've got answers. 

If you're running into problems on your Windows 10 machine, we promise you're not alone. Microsoft does release monthly  security patches and larger feature updates twice a year for the more than  1.3 billion devices worldwide  running on its software, but annoying problems still pop up. (And with support for the Windows 10 OS ending in a few years, now is a good time to consider upgrading to Windows 11 , which is free for all Windows 10 users.) 

Don't worry, though -- we've got you covered. Here are instructions for how to troubleshoot 10 common Windows 10 problems, collected from CNET's forums and other sites and message boards. One thing to note: There are often multiple ways to fix a Windows 10 issue, and what works for you may depend on your device's make and model and several other factors. (If you're still on Windows 7, you can still download Windows 10 for free with this trick . Just make sure to check out our guide to  everything to know before moving from Windows 7 to Windows 10 .)

Read more : Windows 10 tips: Secret Start menu, taking screenshots and more

Issues updating to the latest version of Windows 10

Microsoft's major feature updates arrive twice a year, the most recent being the May 2021 update , which included changes like multicamera support for Windows Hello and improvements to Windows Defender Application Guard. (The Windows 11 launch replaced what would have been the second major update this year.) Normally, though, you should get a notification when an update rolls out to your device. (Here's why you might still be waiting for the Windows 11 notification .) Or you can go to Settings > Update & Security > Windows Update  and click Check for Updates . If available, you'll see Feature update to Windows 10, version 21H1 . Click Download and install . 

If you're running into a problem or error updating, you can try the following, according to Microsoft: 

• Make sure your device is connected to the internet (you'll need an internet connection to update).
• Try to install the update manually, by following the instructions above. 
• Run the Windows Update Troubleshooter: Select Start  > Settings  > Update & Security > Troubleshoot . Under Get up and running , select Windows Update .

If the Troubleshooter doesn't fix the problem, check out Microsoft's guide for dealing with update issues . 

Not enough storage space to complete an update

Updating Windows 10 does require storage space, so you may need to free some up.

Windows 10 updates can require a good amount of drive space. If you run into an error due to a lack of drive space, here's what Microsoft suggests you do: 

• Save files you don't need on your desktop on an external hard drive or thumb drive, or in a cloud account like Google Drive or OneDrive. 
• Consider turning on the Storage Sense feature, with which Windows will automatically free up space by getting rid of files you don't need, like temporary files and items in the Recycle Bin whenever you're low on disk space or at certain intervals. To turn on Storage Sense, go to Start  > Settings  > System  > Storage , open Storage settings and turn on Storage Sense. Select Configure , or run it now. 
• If your device doesn't have Storage Sense, you can use the Disk Cleanup tool to delete temporary and system files. In the Taskbar search box, type disk cleanup , and select it from the results. Check the boxes next to the type of files you want to delete -- by default, Downloaded Program Files, Temporary Internet Files and Thumbnails are selected. 

Read more : The best antivirus protection for Windows 10  

Mouse cursor starts moving on its own

Sometimes your Windows 10 laptop or desktop cursor will start moving on its own, disrupting your work or browsing. Here are a couple of potential ways to fix it from Microsoft .

Run hardware troubleshooter . Press Windows + X , and select Control Panel . Go to Troubleshooting , and on the left panel click View all items . Select Hardware and devices troubleshooter and follow the instructions. 

Update the mouse and other pointing device drivers . Press Windows + R , type devmgmt.msc and hit Enter . Expand Mice and other pointing device drivers . Right-click on the driver of your mouse, and click update . 

Uncontrollable scrolling... and scrolling...

Your device keeps scrolling to the bottom of every menu and page even when you aren't moving the mouse. There are a few different ways to troubleshoot this. First, try unplugging the mouse or turning off its Bluetooth connection, and plugging it back in. 

You can also see if it's an issue with your browser. For example, in Chrome, you can try going to Preferences > Advanced > Accessibility , and turn on Navigate pages with text cursor . 

You may also need to update your mouse or touchpad driver. Go to Device Manager , and see if there are any warnings next to the names of your mice. If so, you'll be able to repair them there. 

Another potential fix: Try creating a new local user. This comes up often on message boards as a fix for a number of problems. You don't have to move all of your items over to a new account, but the act of creating a new user (or logging into another local account that already exists), logging into that account and then logging back into your account seems to help. To create a new user, go to Settings > Accounts > Family & other users . Click Add someone else to this PC , and click the "I don't have this person's sign-in information" link. Click Add user without a Microsoft account  and enter a new username. 

Files opening in the wrong apps 

If your Windows 10 files start opening in different apps, there are a couple of fixes to try.

When you update Windows 10 your apps and files might go back to their default settings or switch settings. One way to change this is to go to Start > Settings > Apps > Default apps . Select which default you want to set, and then choose the app.

When you go to open a file, you can also right-click it to see your options. You can choose Open with and then Choose another app , and find which one you want. You'll see an option asking if you always want to use that app when opening that type of file. 

Trouble setting up 3 monitors 

After upgrading from Windows 7 or 8 to Windows 10, many users have reported that they are no longer able to connect three monitors. A user on CNET's forums recommended this fix: Plug in all monitors, and go to Control panel > Display > Change display settings . You should see all three screens displayed there. If one shows as disconnected (the screen is a darker color than the others), click that screen and choose Extend desktop to this display . (You might need to restart your machine once you plug all three monitors in, and then try this.) 

Bluetooth not working 

If you suddenly can't connect your Bluetooth headphones, mouse or keyboard, there are a few things you can try : 

Make sure Bluetooth is turned on . You can do this by going to the taskbar and selecting  Action Center (it looks like a message square). If you don't see Bluetooth, select Expand . You should then see Bluetooth, and be able to select it to turn it on. If your device isn't paired with any Bluetooth accessories, it will say "Not connected." Your other option is to go to Start > Settings > Devices > Bluetooth  and turn it on there. 

Check your Bluetooth device . Make sure your accessory is turned on, is charged or has fresh batteries and is close to your Windows 10 device. You can then try turning off the Bluetooth device and turning it back on after a few seconds. If it's still not working, make sure it's not too close to any other USB device plugged into a USB 3.0 port, since those can interfere. 

Check your Windows 10 device . Make sure airplane mode is turned off ( Start > Settings >  Network & Internet  > Airplane mode ). Try turning Bluetooth on and off (see above). Finally, try removing the device and adding it again ( Start > Settings > Devices > Bluetooth & other devices . Select the device you're having trouble connecting, and choose Remove device > Yes ). 

If none of this works, Microsoft has some other tips for troubleshooting Bluetooth problems . 

Read more : How to pair Apple AirPods with your Windows 10 PC in less than a minute

Make sure you can connect your Bluetooth mouse and other devices.

Printer connection issues

Windows 10 supports most printers, but connection issues happen. To install or add a printer (whether it's networked, wireless or Bluetooth), go to Start > Settings > Devices > Printers & scanners . Select Add a printer or scanner . Your device should find the printer (assuming it's on and connected to Wi-Fi or the network) and let you select Add device . 

If your printer isn't in the list, select "The printer that I want isn't listed," and then follow the instructions to add it manually using one of the options.

If you're trying to install a local printer, you can typically just plug it into your USB port and follow the same instructions. If your printer stops working, you can try doing the process again.

Too many notifications

Windows 10 can be a little notification-heavy at times. If these pop-ups are interrupting your workflow, you can adjust them by going to Start > Settings > System > Notifications & actions . There, you can decide which notifications you want on or off. 

Cortana stops working 

Is Microsoft's virtual assistant Cortana not assisting you? A bunch of different things could be going wrong. Start by going to Start > Cortana > Settings and turning it off and on again. Then, check your microphone under Settings > Sound -- if you aren't using the default computer one, it may have been disconnected. 

You can also try restarting your device and checking for updates that may be in place to fix the issue. 

When you're ready to upgrade, check out the our favorite new features in Windows 11 . Until then, don't miss these six simple security changes all Windows 10 users need to make .

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• Computer Troubleshooting

How to Diagnose a Computer Problem

Last Updated: May 1, 2024

This article was co-authored by Luigi Oppido and by wikiHow staff writer, Travis Boylls . Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over two years. This article has been viewed 758,927 times.

If your computer is slow, not starting, or throwing errors, there are simple steps you can take to diagnose the problem. Use Task Manager to find apps consuming too many resources, run a malware scan, check Device Manager, and listen for hardware problems.

Quick Steps

• Watch for boot errors, and search the web for any that pop up.
• If it's running slow, use Task Manager to identify problem apps.
• Use Device Manager to check for hardware errors and update drivers.
• Listen for constantly-running fans, grinding sounds, or other strange noises.
• Run an antivirus scan to check for malware.

• If an error message appears as you boot your computer, type the exact error message into a Google search to find more information about the error. Use your mobile phone or another computer, if needed. If you hear a series of beeps as your computer starts up, make a note of the pattern and visit https://www.computerhope.com/beep.htm to see what error the pattern indicates. [2] X Research source

• Click the Windows Start menu in the lower-left corner.
• Type Control Panel .
• Double-click the Control Panel in the Windows Start menu.
• Click Hardware and Sound .
• Click Device Manager below "Devices and Printers".

• If your computer CPU graph is running at 80%-100% most of the time, you may be able to upgrade your computer processor .
• If your computer is using too much memory, close all unneeded programs and browser tabs and see if your computer's performance improves. Limit the amount of multi-tasking you do on your computer. If your computer doesn't have enough memory to do basic operations, some computers allow you to purchase and install more RAM.

• If you suspect you have a damaged hard drive, be sure to backup all important data from the drive immediately and shutdown your computer. Each time you boot up a computer with a damaged hard drive, it will damage the hard drive further. If you are unable to backup your data, remove your hard drive and take it to a professional for data recovery.

Common Questions

How do I find out what's wrong with my PC?

Use Windows troubleshooters to identify hardware and software problems. In Windows 10, go to Settings > Update & Security > Troubleshoot > Additional troubleshooters . [4] X Trustworthy Source Microsoft Support Technical support and product information from Microsoft. Go to source On Windows 11, go to Settings > System > Troubleshoot > Other troubleshooters .

How do I test a PC for failing hardware?

Test RAM by pressing Windows key + R , typing mdsched , and pressing Enter . To test a hard drive or SSD, use a free tool like CrystalDiskInfo. For a free all-in-one hardware tester, try HWinfo.

Will I lose everything if I reset my PC?

When you reset a Windows PC, you'll be given two reset options: Keep personal files and Remove everything . Selecting Keep personal files ensures your files and documents won't be deleted.

Why does my laptop keep whirring?

Dust and debris (like pet hair) may have accumulated in the vents, making the fans work harder. Your fan will also run more often if your laptop is overheating due to resource-intensive software or operating in extreme temperatures.

• If you do not feel comfortable diagnosing or repairing a computer problem, it is best to take the computer to a certified technician and have it repaired for a moderate fee. Thanks Helpful 8 Not Helpful 8
• These procedures will begin to narrow down common problems, but to find a specific problem, tools or specialized techniques may need to be used. Thanks Helpful 5 Not Helpful 4

• Always consult a competent computer technician, whether you are going to do the troubleshooting on your own or under supervision. Thanks Helpful 2 Not Helpful 0
• Do not attempt to repair problems unless you are sure you know what you are doing Thanks Helpful 1 Not Helpful 0

You Might Also Like

• ↑ Luigi Oppido. Computer & Tech Specialist. Expert Interview. 31 July 2019.
• ↑ https://whatis.techtarget.com/definition/POST-Power-On-Self-Test
• ↑ https://support.microsoft.com/en-us/windows/use-a-fix-it-tool-with-windows-10-cc3cb85b-91d7-7e56-8ce1-db50b4d18d0b

About This Article

1. Check that all cables, cards, and memory chips are secure. 2. Check for any error messages or beep patterns as your computer boots up. 3. Check if it takes longer than usual for your operating system to boot. 4. Check for any graphics problems. 5. Use the Device Manager in the Control Panel to check for any device errors. 6. Uninstall any recently installed programs. 7. Limit the number of programs that startup with Windows. 8. Listen for any loud noises with the hard drive or CPU fan. 9. Run a virus and malware scan. 10. Boot your computer in Safe Mode and see if the problem persists. Did this summary help you? Yes No

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Windows troubleshooting tips, tools, and techniques

Microsoft offers numerous useful tools that can help users and admins diagnose problems in windows 10 and 11. here’s how to use them for best results..

As people use Windows 10 or 11 in their daily work, problems, issues, and outright errors will sometimes occur. Then, it may be necessary to engage in troubleshooting exercises to attempt to diagnose underlying causes.

Sometimes such identification can lead to attempted fixes. Sometimes such attempts even succeed. Other times, fixes may not be available, which may necessitate working around problems and/or reporting those problems to Microsoft.

All this said, a certain discipline to troubleshooting Windows is likely to help users and admins get through the process and get back to work with minimum disruption.

What troubleshooting is all about

Three basic activities, each involving careful observation and some documentation, drive most troubleshooting efforts. Briefly described, these consist of:

1. Observing and describing symptoms : On Windows devices, some symptoms are entirely overt. They will often include error messages that you can look up to directly identify causes.

Other symptoms may be more general, such as “system runs slowly,” “takes forever to boot,” “application takes forever to launch,” “long network latencies,” and so forth. These latter kinds of problems can be more vexing and time-consuming to fix, but may be amenable to specific troubleshooting tools (described in more detail in “Windows troubleshooters” later in this story).

2. Matching symptoms to potential causes : For observed symptoms, online research will usually help to correlate potential causes. For observed error messages, potential causes will often be identified explicitly. (Warning: such identifications don’t always pan out, but they often do.)

Keeping track of identifications can be important when matching symptoms to causes. That’s because many symptoms of Windows trouble may have multiple potential causes, only one (or some) of which will be actual causes.

3. Attempting fixes or workarounds based on potential causes : When a potential cause is identified, further research may lead to recommended or documented fixes. Keeping track of what’s been tried is important so that you don’t repeat the same (or similar) potential fixes — especially those that don’t do anything.

When troubleshooting leads to fix attempts (as it often will), it’s prudent to make an image backup before applying such fixes — and make sure you have tools at hand to restore that backup from alternate boot media. Why? Because the worst-case outcome from an attempted fix is a PC that won’t boot or run properly. By booting from recovery media and restoring the pre-fix image backup, you’ll get back to where you started with minimum muss and fuss. (See my story “ Build the ultimate bootable Windows repair drive ” for more details.)

In step 3, there will often be repeated trial-and-failure maneuvers before a fix or workaround is implemented, or you run out of options. Keep track of the time you invest in troubleshooting, so you will know when to consider short-circuiting the process. Though it’s a bit of a detour, that’s the next troubleshooting technique I must recommend.

Short-circuiting the troubleshooting process

There’s a kind of “universal panacea” to Windows problems you should keep in mind when you start troubleshooting. I explain this fix-all in my story “ How to fix Windows 10 with an in-place upgrade install .” (The same technique works for Windows 11 just as well.)

Basically, it involves replacing all of the OS files for whatever version of Windows you’re currently running using setup.exe from a matching Windows ISO. This takes 15 to 30 minutes and fixes the vast majority of issues that require troubleshooting in the first place.

Thus, if I find myself 30 or more minutes into a troubleshooting exercise, I start thinking, “Maybe I should do an in-place upgrade.” By the time I’m 60 minutes in, if I’m still not making progress, “maybe” gets dropped, and that’s what I try next. In my personal experience in dealing with hundreds of Windows issues and problems over the past three decades, this technique works in 80% to 90% of all such cases.

But first, try the following troubleshooting tools to diagnose and fix the problem without overwriting the operating system files.

Working with Reliability Monitor

If you’re lucky, the Windows trouble you’re shooting is already known to Windows built-in monitoring facilities. This includes the Reliability Monitor, available through the Settings app (type reli into the Settings search bar, and an item named “View reliability history” comes up). It will often show you a message under the heading “Critical events,” as shown in Figure 1. Notice that Calculator.exe (the built-in Windows calculator app) experienced a glitch on June 14: “Stopped responding and was closed.”

Fig. 1: Reliability Monitor can be an excellent source of info about errors and issues in Windows. (Click image to enlarge it.)

In Reliability Monitor, details for entries are available by double-clicking them. Figure 2 shows the details available for the calculator error highlighted in Figure 1.

Fig. 2: Details for the calculator error show a “MoAppHang” problem event name. With proper decoding, this tells you it quit interacting with Windows and was closed. (Click image to enlarge it.)

Notice the key entry “Problem Event Name.” It takes the value “MoAppHang,” which means that a UWP application — in this case, the calculator — has stopped responding to the operating system, a condition known in troubleshooting speak as a “hang.” Simply put, the calculator stopped communicating with the OS, and was therefore closed. I blogged about this kind of error in November 2018 in more detail, if you’d like to know more.

Reliability Monitor can help you identify a great many Windows issues and problems. My story “ Troubleshooting Windows 10 with Reliability Monitor ” explains how best to work with this tool, which works identically and with equal capability in Windows 11. Windows admins might additionally wish to try Reliability Monitor’s more complex and capable cousin Event Viewer , also built into Windows.

Using the Windows Error Lookup Tool

Many of the kinds of things that Reliability Monitor and Event Viewer find also produce Windows error codes. Thankfully, Microsoft offers a free command line tool called the Microsoft Error Lookup Tool, a.k.a. “ERR,” that can help you understand more about what error codes seek to communicate. That makes this tool worth downloading and keeping around. As I write this story, the current version of the tool is named Err_6.4.5, with a creation date of May 2021. The latest version, however, is always available at from the Microsoft Download Center .

Indeed, when an error code is available for a problem, using the tool is the best way to search for fixes and/or workarounds to address that problem. For example, in Reliability Monitor I found an exception code value of 0XC0000005 for a recent BEX error associated with a Samsung Magician service. As shown in Figure 3, the Error Lookup Tool produces five matches for that code.

Fig. 3: Error code lookup output for code 0XC0000005. Here, winerror.h is the most relevant. (Click image to enlarge it.)

Looking up the BEX problem event name online shows it’s associated with access violations. Also, the winerror.h include file, the last result shown in Figure 3, is the one most likely to produce errors when accessing a service. Thus, I can tell that the ERROR_ACCESS_DENIED interpretation is most likely for this particular error code and associated module (Samsung Magician, which handles my C: drive SSD on the target system). In fact, winerror.h is one of the sources that the tool uses to look up system error codes .

Searching on error codes (using Google, for example) is a decent strategy for investigating causes and fixes. Restricting that search to microsoft.com will sometimes help, but that will provide “official” strategies that might omit known, but less-than-perfect workarounds. I usually check the Microsoft path first, and if it provides no joy, move onto third-party sources and solutions. Sites such as Tom’s Hardware , MSPowerUser , Neowin , Windows Central and TheWindowsClub all have copious info on error codes and related fixes or workarounds.

Bring on the Windows troubleshooters

If you can’t pinpoint an error code for your current trouble, don’t despair. Your next move should be to turn to the Windows troubleshooters. Type trouble into the Windows search tool in either Windows 10 or Windows 11, and you should be able to launch the Control Panel item entitled “Troubleshoot computer problems” shown in Figure 4. You can use its categories — Programs, Hardware and Sound, Network and Internet, and System and Security, to drill down more deeply into a specific problem area.

Fig. 4: Follow the categories to find an appropriate troubleshooting tool, and let Windows do the work!

By way of illustration, Figure 5 shows the various troubleshooting tools available under the Network and Internet heading.

Fig 5: Troubleshooting tools for network and internet issues. Pick one!

Because internet access problems are something any Windows user can relate to, let’s run the Internet Connections tool to see what it does.

It launches the tool, prompts the user to click Next , then offers two options: 1. Troubleshoot my connection to the Internet and 2. Help me connect to a specific web page. Upon picking 1, the tool runs diagnostics, which will report potential issues if any are detected.

When it can, a troubleshooter will also attempt to fix problems it diagnoses, and it also reports whether such repair attempts succeed or fail. This makes troubleshooters good, all-around “fix-it” tools for all kinds of common Windows problems or issues.

In general, this explains how the various troubleshooters work. It’s worth exploring the categories and the individual tools so you can use them should you ever need them.

If nothing else works, try this…

Despite all troubleshooting efforts, including the aforementioned in-place repair install, in some cases Windows trouble simply can’t be vanquished. Should that happen to a PC under your care, it may be time to reinstall Windows from scratch and start over. See my story “ Windows 10 recovery, revisited: The new way to perform a clean install ” for instructions, which works for Windows 11 as well.

Heaven forbid you should need that story, though it’s ready to talk you through that process if all else fails. Good luck!

Related content

Windows 11 insider previews: what’s in the latest build, duckduckgo launches anonymous ai chatbot, us chip export control rules circumvented by ai cloud services, says report, how many jobs are available in technology in the us, from our editors straight to your inbox.

Ed Tittel has been working in and around IT for over 30 years and has been a Windows Insider MVP since 2018. The author of more than 100 computing books, Ed is perhaps best known for his Exam Cram series of certification prep books. These days, Ed blogs weekly for GoCertify.com and more often than that at Win10.Guru . To learn more about Ed, visit his website at edtittel.com .

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How to think like a programmer — lessons in problem solving

by Richard Reis

If you’re interested in programming, you may well have seen this quote before:

“Everyone in this country should learn to program a computer, because it teaches you to think.” — Steve Jobs

You probably also wondered what does it mean, exactly, to think like a programmer? And how do you do it??

Essentially, it’s all about a more effective way for problem solving .

In this post, my goal is to teach you that way.

By the end of it, you’ll know exactly what steps to take to be a better problem-solver.

Why is this important?

Problem solving is the meta-skill.

We all have problems. Big and small. How we deal with them is sometimes, well…pretty random.

Unless you have a system, this is probably how you “solve” problems (which is what I did when I started coding):

• Try a solution.
• If that doesn’t work, try another one.
• If that doesn’t work, repeat step 2 until you luck out.

Look, sometimes you luck out. But that is the worst way to solve problems! And it’s a huge, huge waste of time.

The best way involves a) having a framework and b) practicing it.

“Almost all employers prioritize problem-solving skills first.

Problem-solving skills are almost unanimously the most important qualification that employers look for….more than programming languages proficiency, debugging, and system design.

Demonstrating computational thinking or the ability to break down large, complex problems is just as valuable (if not more so) than the baseline technical skills required for a job.” — Hacker Rank ( 2018 Developer Skills Report )

Have a framework

To find the right framework, I followed the advice in Tim Ferriss’ book on learning, “ The 4-Hour Chef ”.

It led me to interview two really impressive people: C. Jordan Ball (ranked 1st or 2nd out of 65,000+ users on Coderbyte ), and V. Anton Spraul (author of the book “ Think Like a Programmer: An Introduction to Creative Problem Solving ”).

I asked them the same questions, and guess what? Their answers were pretty similar!

Soon, you too will know them.

Sidenote: this doesn’t mean they did everything the same way. Everyone is different. You’ll be different. But if you start with principles we all agree are good, you’ll get a lot further a lot quicker.

“The biggest mistake I see new programmers make is focusing on learning syntax instead of learning how to solve problems.” — V. Anton Spraul

So, what should you do when you encounter a new problem?

Here are the steps:

1. Understand

Know exactly what is being asked. Most hard problems are hard because you don’t understand them (hence why this is the first step).

How to know when you understand a problem? When you can explain it in plain English.

Do you remember being stuck on a problem, you start explaining it, and you instantly see holes in the logic you didn’t see before?

Most programmers know this feeling.

This is why you should write down your problem, doodle a diagram, or tell someone else about it (or thing… some people use a rubber duck ).

“If you can’t explain something in simple terms, you don’t understand it.” — Richard Feynman

Don’t dive right into solving without a plan (and somehow hope you can muddle your way through). Plan your solution!

Nothing can help you if you can’t write down the exact steps.

In programming, this means don’t start hacking straight away. Give your brain time to analyze the problem and process the information.

To get a good plan, answer this question:

“Given input X, what are the steps necessary to return output Y?”

Sidenote: Programmers have a great tool to help them with this… Comments!

Pay attention. This is the most important step of all.

Do not try to solve one big problem. You will cry.

Instead, break it into sub-problems. These sub-problems are much easier to solve.

Then, solve each sub-problem one by one. Begin with the simplest. Simplest means you know the answer (or are closer to that answer).

After that, simplest means this sub-problem being solved doesn’t depend on others being solved.

Once you solved every sub-problem, connect the dots.

Connecting all your “sub-solutions” will give you the solution to the original problem. Congratulations!

This technique is a cornerstone of problem-solving. Remember it (read this step again, if you must).

“If I could teach every beginning programmer one problem-solving skill, it would be the ‘reduce the problem technique.’

For example, suppose you’re a new programmer and you’re asked to write a program that reads ten numbers and figures out which number is the third highest. For a brand-new programmer, that can be a tough assignment, even though it only requires basic programming syntax.

If you’re stuck, you should reduce the problem to something simpler. Instead of the third-highest number, what about finding the highest overall? Still too tough? What about finding the largest of just three numbers? Or the larger of two?

Reduce the problem to the point where you know how to solve it and write the solution. Then expand the problem slightly and rewrite the solution to match, and keep going until you are back where you started.” — V. Anton Spraul

By now, you’re probably sitting there thinking “Hey Richard... That’s cool and all, but what if I’m stuck and can’t even solve a sub-problem??”

First off, take a deep breath. Second, that’s fair.

Don’t worry though, friend. This happens to everyone!

The difference is the best programmers/problem-solvers are more curious about bugs/errors than irritated.

In fact, here are three things to try when facing a whammy:

• Debug: Go step by step through your solution trying to find where you went wrong. Programmers call this debugging (in fact, this is all a debugger does).

“The art of debugging is figuring out what you really told your program to do rather than what you thought you told it to do.”” — Andrew Singer

• Reassess: Take a step back. Look at the problem from another perspective. Is there anything that can be abstracted to a more general approach?

“Sometimes we get so lost in the details of a problem that we overlook general principles that would solve the problem at a more general level. […]

The classic example of this, of course, is the summation of a long list of consecutive integers, 1 + 2 + 3 + … + n, which a very young Gauss quickly recognized was simply n(n+1)/2, thus avoiding the effort of having to do the addition.” — C. Jordan Ball

Sidenote: Another way of reassessing is starting anew. Delete everything and begin again with fresh eyes. I’m serious. You’ll be dumbfounded at how effective this is.

• Research: Ahh, good ol’ Google. You read that right. No matter what problem you have, someone has probably solved it. Find that person/ solution. In fact, do this even if you solved the problem! (You can learn a lot from other people’s solutions).

Caveat: Don’t look for a solution to the big problem. Only look for solutions to sub-problems. Why? Because unless you struggle (even a little bit), you won’t learn anything. If you don’t learn anything, you wasted your time.

Don’t expect to be great after just one week. If you want to be a good problem-solver, solve a lot of problems!

Practice. Practice. Practice. It’ll only be a matter of time before you recognize that “this problem could easily be solved with <insert concept here>.”

How to practice? There are options out the wazoo!

Chess puzzles, math problems, Sudoku, Go, Monopoly, video-games, cryptokitties, bla… bla… bla….

In fact, a common pattern amongst successful people is their habit of practicing “micro problem-solving.” For example, Peter Thiel plays chess, and Elon Musk plays video-games.

“Byron Reeves said ‘If you want to see what business leadership may look like in three to five years, look at what’s happening in online games.’

Fast-forward to today. Elon [Musk], Reid [Hoffman], Mark Zuckerberg and many others say that games have been foundational to their success in building their companies.” — Mary Meeker ( 2017 internet trends report )

Does this mean you should just play video-games? Not at all.

But what are video-games all about? That’s right, problem-solving!

So, what you should do is find an outlet to practice. Something that allows you to solve many micro-problems (ideally, something you enjoy).

For example, I enjoy coding challenges. Every day, I try to solve at least one challenge (usually on Coderbyte ).

Like I said, all problems share similar patterns.

That’s all folks!

Now, you know better what it means to “think like a programmer.”

You also know that problem-solving is an incredible skill to cultivate (the meta-skill).

As if that wasn’t enough, notice how you also know what to do to practice your problem-solving skills!

Phew… Pretty cool right?

Finally, I wish you encounter many problems.

You read that right. At least now you know how to solve them! (also, you’ll learn that with every solution, you improve).

“Just when you think you’ve successfully navigated one obstacle, another emerges. But that’s what keeps life interesting.[…]

Life is a process of breaking through these impediments — a series of fortified lines that we must break through.

Each time, you’ll learn something.

Each time, you’ll develop strength, wisdom, and perspective.

Each time, a little more of the competition falls away. Until all that is left is you: the best version of you.” — Ryan Holiday ( The Obstacle is the Way )

Now, go solve some problems!

And best of luck ?

Special thanks to C. Jordan Ball and V. Anton Spraul . All the good advice here came from them.

Thanks for reading! If you enjoyed it, test how many times can you hit in 5 seconds. It’s great cardio for your fingers AND will help other people see the story.

If this article was helpful, share it .

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6 common computer problems... and how to fix them

No one likes it when your computer suddenly stops working, so we’ve listed the most common computer problems and explained how to fix each one.

The most common computer problems might be something a lot of people have to struggle with, but that doesn't mean you have to. Now you're here, you no longer need to worry about that spinning wheel of doom or the jolting error messages that come with a blue screen of death. You've found the fix.

A computer crash, when everything freezes, can be annoying at best but may be catastrophic if you're working and you end up losing your efforts. Yes, cloud storage is a great way to work to help offset this, but even that can have issues.

You may have already wisely invested in the best home computers or the best laptops , but there can still be issues. Often those issues are in the form of error messages which make little to no sense to a normal human being. That's why we're going to get ahead of the problems before they arrive, or at least know how to fix them should we run into trouble. While this guide will help you it's also worth checking out the best repair software for PC should you need to take this even further.

1. WiFi is slow or patchy

The most common issue these days that really grinds our gears is WiFi connectivity problems. Since most cloud-based programs now rely on that WiFi bandwidth to work, it has become the bottleneck through which everything else must pass. As a result, slow or inconsistent WiFi means much of what you're running can be backed up.

Slow WiFi can mean poor video chat connections on Zoom, it can mean buffering wait times for video and audio streaming, it can even mean documents are not saved properly leaving you at risk of losing work. That's all without even considering large file downloads which take up even more bandwidth. 

The fix While WiFi is a complicated beast, and everyone's setup is slightly different, the classic go-to first fix is one you probably already know and the one that works best: turn the WiFi off and on again. But there is an art to doing even this correctly. The key here is to make sure your connection is totally down, before you power on again. This means you'll be assigned a new IP address and any of your caches will be cleared. 

To do this right, go to your WiFi router and unplug it. That's a total power off, guaranteed. Then wait at least one minute. Ideally, if you can spare it, wait five for good measure. Then plug the power back in and wait for everything to get back online. This can take a good five minutes and may need a while to 'settle', so it's worth giving 10 to 15 minutes before you jump back in, ideally.

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Another good move is to restart any devices you're using, regularly. For laptops, phones and desktop computers, that means a shut down and power on at least once a day. You get to sleep and refresh, why shouldn't your hard working gadget?

To see how well this all works, carry out a speedtest first, then go through the process and do a speed test again. You may be surprised to see how much faster everything is running after this refresher. 

2. Blue Screen of Death (BSoD)

The 'blue screen of death' is one of the most recognisable computer errors that can occur, and if you’ve ever used a PC there’s a good chance that you might have encountered a blue screen of death error already.

What usually happens is that your PC will become unresponsive for a few seconds, and then the screen will turn completely blue and an error message (that’s sometimes completely indecipherable) will appear. Your PC will then restart, and if you’re lucky you won’t have lost too much work. 

While the name ‘blue screen of death‘ started off as a bit of a joke, it hints at how scary this error message can be. If you get a blue screen of death without saving your work, the resulting reboot of your PC can make you lose any changes you've made to a document.

While some blue screen of death errors are one offs, most of the time they are an indication that there’s something wrong with your PC, and there are a number of reasons why you may get a blue screen of death error. Failing hardware, corrupted software, missing DLL files or problems with drivers can be the main culprits. 

The fix The way to fix a blue screen of death error will vary depending on what caused it to appear. The good news is that in Windows 10, Microsoft has made the blue screen of death error message more useful than the baffling codes of old. 

There will also be a QR code that is displayed along with the error message. Use your smartphone to scan the QR code and you should be taken to a webpage that will explain the error message in more detail, and offer advice on how to fix it.

3. Windows is slow to boot

A slow-booting PC is one of the most common - and annoying - computer problems you can encounter. Luckily, it’s also one of the easiest to fix. There are several reasons why your PC will take a long time to load up - but the most common cause is that there will be too many programs trying to load up in the background when Windows starts.

You may notice when you install a new program that it sets itself to load when you first log into Windows. While this can sometimes be useful, as a means those programs open up quickly when you need them, when too many of them try to start up once it can slow your PC to a crawl. The easiest way to fix this problem is to identify what programs are loading up when Windows starts and disable any programs that you do not need.

The fix To fix this, open up the Task Manager in Windows 10 by pressing CTRL + Shift + Esc on your keyboard. In the Task Manager window, click on the ‘Start-up’ tab at the top of the window. This lists all the apps and programs that load when Windows 10 starts up. If this is a long list, that will be the cause of your PC being slow to boot.

In the Task Manager, you’ll see the name of the app followed by the publisher, its status and the start-up impact. If it says “High” in the ‘Start-up impact’ column, then that means the program is slowing down Windows 10’s boot-up speed. If you don’t need the app to load when Windows starts, then right-click on its entry and select ‘Disable’. This will prevent the app from loading when Windows 10 starts.

Remember, this doesn’t mean you won’t be able to use the app when you need it, it just means it doesn’t preload with Windows. Hopefully, disabling a number of these apps will make a noticeable difference to the time it takes for Windows 10 to load.

If you find that your PC is still slow to boot, there may be other issues affecting it. For example, you may want to check that you have the latest updates and drivers installed for your hardware. If you really want to give your PC a speed boost when it comes to boot times, then you may want to think about installing an SSD in your PC and running Windows 10 from that. An SSD (Solid State Drive) is a much faster drive than a traditional hard drive and installing Windows 10 on one can make a huge difference to how fast it boots.

4. Applications won’t install

Another common computing problem that many people face are applications not installing. The main reason for this is a lack of hard drive space. If your hard drive has become full, it may mean that you are no longer able to install new applications. If this is the case, then you’ll need to do a bit of spring cleaning.  

The fix First of all, you can delete any large files that you no longer need. Open up File Explorer and then navigate to your Downloads folder. This folder often holds lots of large files that you no longer need, so feel free to delete any large files from there. 

You can also free up hard drive space by uninstalling any programs that you no longer use. In the search box in the Taskbar (this is the bar that runs along the bottom of your screen in Windows 10) type in “uninstall”, then click on ‘Add or remove programs’. Scroll down the list of programs that is displayed and click on any that you no longer need. A button will appear saying ‘Uninstall’. Click it to remove the program from your PC. 

You can also get Windows 10 to clean up your hard drive for you. Again, in the search box of the taskbar, type in “disk cleanup” and then press return on your keyboard. From the window that appears, select the drive that you want to clean up. By default this will be the C: drive, which is where Windows 10 and the majority of the programs will be installed. Click ‘OK’, and Windows 10’s Disk Clean-up tool for scan your drive and find files that you can safely delete to free up disk space. From the window that appears you’ll see how much space you can save on your hard drive. Tick the box next to each type of file that you want to remove then click ‘OK’.

5. Windows Update problems

It’s important to keep Windows 10 updated to ensure that your PC runs as well as possible, whilst also being protected against the latest security threats. Even the best antivirus software won't keep you safe if your version of Windows is out of date. However, there are times when you may encounter a problem when updating Windows 10. 

One of the most common problems with Windows Update is when an update fails to install. You will usually see an error message appear explaining that the update has not been successful. Most of the time, this error message is quite good at explaining what the problem is and how to fix it, and one of the most common reasons for Windows update not installing is incompatible software. This means you may have an old version of an app or program that is preventing the Windows update to install. If this is the case, the error message should explain which program is causing the issue. 

The fix Either uninstall the program which is causing the error, or visit the developer’s website to make sure you have the latest version installed. Afterwards, try installing the update again. 

Another reason why a Windows update may fail to install is due to a lack of hard drive space. Each update requires a minimum amount of hard drive space to be available to install correctly, and if your hard drive is too full, then the installation will fail. To fix this problem, free up hard drive space using the methods we outlined in the step above.

If you find that your computer is behaving erratically after installing a Windows update, then it could be that the Windows update itself is causing the problem. To fix this, you will need to uninstall the update. To do this type in “Windows update” into the Taskbar search box and select ‘Windows Update settings‘. In the window that appears, click ‘View update history’. Then, select either ‘Uninstall updates’ or ‘Recovery options’ and follow the steps to uninstall the problem update. Make sure you check Microsoft’s support website to see if Microsoft has released a permanent fix for the problem update.

6. Apps behaving badly

Another common PC problem is when apps and programs start acting strangely. Perhaps they suddenly close down without warning, or maybe documents look a bit strange in Word. 

Once again, there is a wide range of reasons why an app may not be working correctly. 

The fix The first thing you should do is save your work, then restart your PC. Load up the app, and see if it is now working as intended.

If there’s still an issue, you next port of call should be an internet search engine, where you can type in the name of the program and a description of the issue. Hopefully, other people will have had similar issues, figured out how to fix it, and shared their solutions online. 

It’s also worth checking the website of the developers of the app to see if they have released a fix. If the developer’s website has a forum, that can be a good place to look for fixes. While you’re there, make sure you have the latest updates installed. If that fails to fix the problem, it may be worth contacting the app’s support team for more help with fixing the problem.

Luke is a veteran tech journalist with decades of experience covering everything from TVs, power tools, science and health tech to VPNs, space, gaming and cars. You may recognize him from appearances on plenty of news channels or have read his words which have been published in most tech titles over the years. In his spare time (of which he has little as a father of two) Luke likes yoga, surfing, meditation, DIY and consuming all the books, comics and movies he can find.

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Problem Solving Using Computer (Steps)

Computer based problem solving is a systematic process of designing, implementing and using programming tools during the problem solving stage. This method enables the computer system to be more intuitive with human logic than machine logic. Final outcome of this process is software tools which is dedicated to solve the problem under consideration. Software is just a collection of computer programs and programs are a set of instructions which guides computer’s hardware. These instructions need to be well specified for solving the problem. After its creation, the software should be error free and well documented. Software development is the process of creating such software, which satisfies end user’s requirements and needs.

The following six steps must be followed to solve a problem using computer.

• Problem Analysis
• Program Design - Algorithm, Flowchart and Pseudocode
• Compilation and Execution
• Debugging and Testing
• Program Documentation

• Search Search Search …
• Search Search …

Taking a systems thinking approach to problem solving

Systems thinking is an approach that considers a situation or problem holistically and as part of an overall system which is more than the sum of its parts. Taking the big picture perspective, and looking more deeply at underpinnings, systems thinking seeks and offers long-term and fundamental solutions rather than quick fixes and surface change.

Whether in environmental science, organizational change management, or geopolitics, some problems are so large, so complicated and so enduring that it’s hard to know where to begin when seeking a solution.

A systems thinking approach might be the ideal way to tackle essentially systemic problems. Our article sets out the basic concepts and ideas.

What is systems thinking?

Systems thinking is an approach that views an issue or problem as part of a wider, dynamic system. It entails accepting the system as an entity in its own right rather than just the sum of its parts, as well as understanding how individual elements of a system influence one another.

When we consider the concepts of a car, or a human being we are using a systems thinking perspective. A car is not just a collection of nuts, bolts, panels and wheels. A human being is not simply an assembly of bones, muscles, organs and blood.

In a systems thinking approach, as well as the specific issue or problem in question, you must also look at its wider place in an overall system, the nature of relationships between that issue and other elements of the system, and the tensions and synergies that arise from the various elements and their interactions.

The history of systems thinking is itself innately complex, with roots in many important disciplines of the 20th century including biology, computing and data science. As a discipline, systems thinking is still evolving today.

How can systems thinking be applied to problem solving?

A systems thinking approach to problem solving recognizes the problem as part of a wider system and addresses the whole system in any solution rather than just the problem area.

A popular way of applying a systems thinking lens is to examine the issue from multiple perspectives, zooming out from single and visible elements to the bigger and broader picture (e.g. via considering individual events, and then the patterns, structures and mental models which give rise to them).

Systems thinking is best applied in fields where problems and solutions are both high in complexity. There are a number of characteristics that can make an issue particularly compatible with a systems thinking approach:

• The issue has high impact for many people.
• The issue is long-term or chronic rather than a one-off incident.
• There is no obvious solution or answer to the issue and previous attempts to solve it have failed.
• We have a good knowledge of the issue’s environment and history through which we can sensibly place it in a systems context.

If your problem does not have most of these characteristics, systems thinking analysis may not work well in solving it.

Areas where systems thinking is often useful include health, climate change, urban planning, transport or ecology.

What is an example of a systems thinking approach to problem solving?

A tool called the iceberg mode l can be useful in learning to examine issues from a systems thinking perspective. This model frames an issue as an iceberg floating in a wider sea, with one small section above the water and three large sections unseen below.

The very tip of the iceberg, visible above the waterline, shows discrete events or occurrences which are easily seen and understood. For example, successive failures of a political party to win national elections.

Beneath the waterline and invisible, lie deeper and longer-term trends or patterns of behavior. In our example this might be internal fighting in the political party which overshadows and obstructs its public campaigning and weakens its leadership and reputation.

Even deeper under the water we can find underlying causes and supporting structures which underpin the patterns and trends.

For our failing political party, this could mean party rules and processes which encourage internal conflict and division rather than resolving them, and put off the best potential candidates from standing for the party in elections.

The electoral system in the country may also be problematic or unfair, making the party so fearful and defensive against losing its remaining support base, that it has no energy or cash to campaign on a more positive agenda and win new voters.

Mental models

At the very base of the iceberg, deepest under the water, lie the mental models that allow the rest of the iceberg to persist in this shape. These include the assumptions, attitudes, beliefs and motivations which drive the behaviors, patterns and events seen further up in the iceberg.

In this case, this could be the belief amongst senior party figures that they’ve won in the past and can therefore win again someday by repeating old campaigns. Or a widespread attitude amongst activists in all party wings that with the right party leader, all internal problems will melt away and voter preferences will turn overnight.

When is a systems thinking approach not helpful?

If you are looking for a quick answer to a simple question, or an immediate response to a single event, then systems thinking may overcomplicate the process of solving your problem and provide you with more information than is helpful, and in slower time than you need.

For example, if a volcano erupts and the local area needs to be immediately evacuated, applying a thorough systems thinking approach to life in the vicinity of an active volcano is unlikely to result in a more efficient crisis response or save more lives. After the event, systems thinking might be more constructive when considering town rebuilding, local logistics and transport links.

In general, if a problem is short-term, narrow and/or linear, systems thinking may not be the right model of thinking to use.

A final word…

The biggest problems in the real world are rarely simple in nature and expecting a quick and simple solution to something like climate change or cancer would be naive.

If you’d like to know more about applying systems thinking in real life there are many online resources, books and courses you can access, including in specific fields (e.g. FutureLearn’s course on Understanding Systems Thinking in Healthcare ).

Whether you think of it as zooming out to the big picture while retaining a focus on the small, or looking deeper under the water at the full shape of the iceberg, systems thinking can be a powerful tool for finding solutions that recognize the interactions and interdependence of individual elements in the real world.

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35 problem-solving techniques and methods for solving complex problems

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All teams and organizations encounter challenges as they grow. There are problems that might occur for teams when it comes to miscommunication or resolving business-critical issues . You may face challenges around growth , design , user engagement, and even team culture and happiness. In short, problem-solving techniques should be part of every team’s skillset.

Problem-solving methods are primarily designed to help a group or team through a process of first identifying problems and challenges , ideating possible solutions , and then evaluating the most suitable .

Finding effective solutions to complex problems isn’t easy, but by using the right process and techniques, you can help your team be more efficient in the process.

So how do you develop strategies that are engaging, and empower your team to solve problems effectively?

In this blog post, we share a series of problem-solving tools you can use in your next workshop or team meeting. You’ll also find some tips for facilitating the process and how to enable others to solve complex problems.

Let’s get started! 

How do you identify problems?

How do you identify the right solution.

• Tips for more effective problem-solving

Complete problem-solving methods

• Problem-solving techniques to identify and analyze problems
• Problem-solving techniques for developing solutions

Problem-solving warm-up activities

Closing activities for a problem-solving process.

Before you can move towards finding the right solution for a given problem, you first need to identify and define the problem you wish to solve. 

Here, you want to clearly articulate what the problem is and allow your group to do the same. Remember that everyone in a group is likely to have differing perspectives and alignment is necessary in order to help the group move forward. 

Identifying a problem accurately also requires that all members of a group are able to contribute their views in an open and safe manner. It can be scary for people to stand up and contribute, especially if the problems or challenges are emotive or personal in nature. Be sure to try and create a psychologically safe space for these kinds of discussions.

Remember that problem analysis and further discussion are also important. Not taking the time to fully analyze and discuss a challenge can result in the development of solutions that are not fit for purpose or do not address the underlying issue.

Successfully identifying and then analyzing a problem means facilitating a group through activities designed to help them clearly and honestly articulate their thoughts and produce usable insight.

With this data, you might then produce a problem statement that clearly describes the problem you wish to be addressed and also state the goal of any process you undertake to tackle this issue.  

Finding solutions is the end goal of any process. Complex organizational challenges can only be solved with an appropriate solution but discovering them requires using the right problem-solving tool.

After you’ve explored a problem and discussed ideas, you need to help a team discuss and choose the right solution. Consensus tools and methods such as those below help a group explore possible solutions before then voting for the best. They’re a great way to tap into the collective intelligence of the group for great results!

Remember that the process is often iterative. Great problem solvers often roadtest a viable solution in a measured way to see what works too. While you might not get the right solution on your first try, the methods below help teams land on the most likely to succeed solution while also holding space for improvement.

Every effective problem solving process begins with an agenda . A well-structured workshop is one of the best methods for successfully guiding a group from exploring a problem to implementing a solution.

In SessionLab, it’s easy to go from an idea to a complete agenda . Start by dragging and dropping your core problem solving activities into place . Add timings, breaks and necessary materials before sharing your agenda with your colleagues.

The resulting agenda will be your guide to an effective and productive problem solving session that will also help you stay organized on the day!

Tips for more effective problem solving

Problem-solving activities are only one part of the puzzle. While a great method can help unlock your team’s ability to solve problems, without a thoughtful approach and strong facilitation the solutions may not be fit for purpose.

Let’s take a look at some problem-solving tips you can apply to any process to help it be a success!

Clearly define the problem

Jumping straight to solutions can be tempting, though without first clearly articulating a problem, the solution might not be the right one. Many of the problem-solving activities below include sections where the problem is explored and clearly defined before moving on.

This is a vital part of the problem-solving process and taking the time to fully define an issue can save time and effort later. A clear definition helps identify irrelevant information and it also ensures that your team sets off on the right track.

Don’t jump to conclusions

It’s easy for groups to exhibit cognitive bias or have preconceived ideas about both problems and potential solutions. Be sure to back up any problem statements or potential solutions with facts, research, and adequate forethought.

The best techniques ask participants to be methodical and challenge preconceived notions. Make sure you give the group enough time and space to collect relevant information and consider the problem in a new way. By approaching the process with a clear, rational mindset, you’ll often find that better solutions are more forthcoming.  

Try different approaches  

Problems come in all shapes and sizes and so too should the methods you use to solve them. If you find that one approach isn’t yielding results and your team isn’t finding different solutions, try mixing it up. You’ll be surprised at how using a new creative activity can unblock your team and generate great solutions.

Don’t take it personally 

Depending on the nature of your team or organizational problems, it’s easy for conversations to get heated. While it’s good for participants to be engaged in the discussions, ensure that emotions don’t run too high and that blame isn’t thrown around while finding solutions.

You’re all in it together, and even if your team or area is seeing problems, that isn’t necessarily a disparagement of you personally. Using facilitation skills to manage group dynamics is one effective method of helping conversations be more constructive.

Get the right people in the room

Your problem-solving method is often only as effective as the group using it. Getting the right people on the job and managing the number of people present is important too!

If the group is too small, you may not get enough different perspectives to effectively solve a problem. If the group is too large, you can go round and round during the ideation stages.

Creating the right group makeup is also important in ensuring you have the necessary expertise and skillset to both identify and follow up on potential solutions. Carefully consider who to include at each stage to help ensure your problem-solving method is followed and positioned for success.

Document everything

The best solutions can take refinement, iteration, and reflection to come out. Get into a habit of documenting your process in order to keep all the learnings from the session and to allow ideas to mature and develop. Many of the methods below involve the creation of documents or shared resources. Be sure to keep and share these so everyone can benefit from the work done!

Bring a facilitator 

Facilitation is all about making group processes easier. With a subject as potentially emotive and important as problem-solving, having an impartial third party in the form of a facilitator can make all the difference in finding great solutions and keeping the process moving. Consider bringing a facilitator to your problem-solving session to get better results and generate meaningful solutions!

Develop your problem-solving skills

It takes time and practice to be an effective problem solver. While some roles or participants might more naturally gravitate towards problem-solving, it can take development and planning to help everyone create better solutions.

You might develop a training program, run a problem-solving workshop or simply ask your team to practice using the techniques below. Check out our post on problem-solving skills to see how you and your group can develop the right mental process and be more resilient to issues too!

Design a great agenda

Workshops are a great format for solving problems. With the right approach, you can focus a group and help them find the solutions to their own problems. But designing a process can be time-consuming and finding the right activities can be difficult.

Check out our workshop planning guide to level-up your agenda design and start running more effective workshops. Need inspiration? Check out templates designed by expert facilitators to help you kickstart your process!

In this section, we’ll look at in-depth problem-solving methods that provide a complete end-to-end process for developing effective solutions. These will help guide your team from the discovery and definition of a problem through to delivering the right solution.

If you’re looking for an all-encompassing method or problem-solving model, these processes are a great place to start. They’ll ask your team to challenge preconceived ideas and adopt a mindset for solving problems more effectively.

• Six Thinking Hats
• Lightning Decision Jam
• Problem Definition Process
• Discovery & Action Dialogue

Design Sprint 2.0

• Open Space Technology

1. Six Thinking Hats

Individual approaches to solving a problem can be very different based on what team or role an individual holds. It can be easy for existing biases or perspectives to find their way into the mix, or for internal politics to direct a conversation.

Six Thinking Hats is a classic method for identifying the problems that need to be solved and enables your team to consider them from different angles, whether that is by focusing on facts and data, creative solutions, or by considering why a particular solution might not work.

Like all problem-solving frameworks, Six Thinking Hats is effective at helping teams remove roadblocks from a conversation or discussion and come to terms with all the aspects necessary to solve complex problems.

2. Lightning Decision Jam

Featured courtesy of Jonathan Courtney of AJ&Smart Berlin, Lightning Decision Jam is one of those strategies that should be in every facilitation toolbox. Exploring problems and finding solutions is often creative in nature, though as with any creative process, there is the potential to lose focus and get lost.

Unstructured discussions might get you there in the end, but it’s much more effective to use a method that creates a clear process and team focus.

In Lightning Decision Jam, participants are invited to begin by writing challenges, concerns, or mistakes on post-its without discussing them before then being invited by the moderator to present them to the group.

From there, the team vote on which problems to solve and are guided through steps that will allow them to reframe those problems, create solutions and then decide what to execute on. 

By deciding the problems that need to be solved as a team before moving on, this group process is great for ensuring the whole team is aligned and can take ownership over the next stages. 

Lightning Decision Jam (LDJ)   #action   #decision making   #problem solving   #issue analysis   #innovation   #design   #remote-friendly   The problem with anything that requires creative thinking is that it’s easy to get lost—lose focus and fall into the trap of having useless, open-ended, unstructured discussions. Here’s the most effective solution I’ve found: Replace all open, unstructured discussion with a clear process. What to use this exercise for: Anything which requires a group of people to make decisions, solve problems or discuss challenges. It’s always good to frame an LDJ session with a broad topic, here are some examples: The conversion flow of our checkout Our internal design process How we organise events Keeping up with our competition Improving sales flow

3. Problem Definition Process

While problems can be complex, the problem-solving methods you use to identify and solve those problems can often be simple in design. 

By taking the time to truly identify and define a problem before asking the group to reframe the challenge as an opportunity, this method is a great way to enable change.

Begin by identifying a focus question and exploring the ways in which it manifests before splitting into five teams who will each consider the problem using a different method: escape, reversal, exaggeration, distortion or wishful. Teams develop a problem objective and create ideas in line with their method before then feeding them back to the group.

This method is great for enabling in-depth discussions while also creating space for finding creative solutions too!

Problem Definition   #problem solving   #idea generation   #creativity   #online   #remote-friendly   A problem solving technique to define a problem, challenge or opportunity and to generate ideas.

4. The 5 Whys 

Sometimes, a group needs to go further with their strategies and analyze the root cause at the heart of organizational issues. An RCA or root cause analysis is the process of identifying what is at the heart of business problems or recurring challenges. 

The 5 Whys is a simple and effective method of helping a group go find the root cause of any problem or challenge and conduct analysis that will deliver results. 

By beginning with the creation of a problem statement and going through five stages to refine it, The 5 Whys provides everything you need to truly discover the cause of an issue.

The 5 Whys   #hyperisland   #innovation   This simple and powerful method is useful for getting to the core of a problem or challenge. As the title suggests, the group defines a problems, then asks the question “why” five times, often using the resulting explanation as a starting point for creative problem solving.

5. World Cafe

World Cafe is a simple but powerful facilitation technique to help bigger groups to focus their energy and attention on solving complex problems.

World Cafe enables this approach by creating a relaxed atmosphere where participants are able to self-organize and explore topics relevant and important to them which are themed around a central problem-solving purpose. Create the right atmosphere by modeling your space after a cafe and after guiding the group through the method, let them take the lead!

Making problem-solving a part of your organization’s culture in the long term can be a difficult undertaking. More approachable formats like World Cafe can be especially effective in bringing people unfamiliar with workshops into the fold. 

World Cafe   #hyperisland   #innovation   #issue analysis   World Café is a simple yet powerful method, originated by Juanita Brown, for enabling meaningful conversations driven completely by participants and the topics that are relevant and important to them. Facilitators create a cafe-style space and provide simple guidelines. Participants then self-organize and explore a set of relevant topics or questions for conversation.

6. Discovery & Action Dialogue (DAD)

One of the best approaches is to create a safe space for a group to share and discover practices and behaviors that can help them find their own solutions.

With DAD, you can help a group choose which problems they wish to solve and which approaches they will take to do so. It’s great at helping remove resistance to change and can help get buy-in at every level too!

This process of enabling frontline ownership is great in ensuring follow-through and is one of the methods you will want in your toolbox as a facilitator.

Discovery & Action Dialogue (DAD)   #idea generation   #liberating structures   #action   #issue analysis   #remote-friendly   DADs make it easy for a group or community to discover practices and behaviors that enable some individuals (without access to special resources and facing the same constraints) to find better solutions than their peers to common problems. These are called positive deviant (PD) behaviors and practices. DADs make it possible for people in the group, unit, or community to discover by themselves these PD practices. DADs also create favorable conditions for stimulating participants’ creativity in spaces where they can feel safe to invent new and more effective practices. Resistance to change evaporates as participants are unleashed to choose freely which practices they will adopt or try and which problems they will tackle. DADs make it possible to achieve frontline ownership of solutions.

7. Design Sprint 2.0

Want to see how a team can solve big problems and move forward with prototyping and testing solutions in a few days? The Design Sprint 2.0 template from Jake Knapp, author of Sprint, is a complete agenda for a with proven results.

Developing the right agenda can involve difficult but necessary planning. Ensuring all the correct steps are followed can also be stressful or time-consuming depending on your level of experience.

Use this complete 4-day workshop template if you are finding there is no obvious solution to your challenge and want to focus your team around a specific problem that might require a shortcut to launching a minimum viable product or waiting for the organization-wide implementation of a solution.

8. Open space technology

Open space technology- developed by Harrison Owen – creates a space where large groups are invited to take ownership of their problem solving and lead individual sessions. Open space technology is a great format when you have a great deal of expertise and insight in the room and want to allow for different takes and approaches on a particular theme or problem you need to be solved.

Start by bringing your participants together to align around a central theme and focus their efforts. Explain the ground rules to help guide the problem-solving process and then invite members to identify any issue connecting to the central theme that they are interested in and are prepared to take responsibility for.

Once participants have decided on their approach to the core theme, they write their issue on a piece of paper, announce it to the group, pick a session time and place, and post the paper on the wall. As the wall fills up with sessions, the group is then invited to join the sessions that interest them the most and which they can contribute to, then you’re ready to begin!

Everyone joins the problem-solving group they’ve signed up to, record the discussion and if appropriate, findings can then be shared with the rest of the group afterward.

Open Space Technology   #action plan   #idea generation   #problem solving   #issue analysis   #large group   #online   #remote-friendly   Open Space is a methodology for large groups to create their agenda discerning important topics for discussion, suitable for conferences, community gatherings and whole system facilitation

Techniques to identify and analyze problems

Using a problem-solving method to help a team identify and analyze a problem can be a quick and effective addition to any workshop or meeting.

While further actions are always necessary, you can generate momentum and alignment easily, and these activities are a great place to get started.

We’ve put together this list of techniques to help you and your team with problem identification, analysis, and discussion that sets the foundation for developing effective solutions.

Let’s take a look!

• The Creativity Dice
• Fishbone Analysis
• Problem Tree
• SWOT Analysis
• Agreement-Certainty Matrix
• The Journalistic Six
• LEGO Challenge
• What, So What, Now What?
• Journalists

Individual and group perspectives are incredibly important, but what happens if people are set in their minds and need a change of perspective in order to approach a problem more effectively?

Flip It is a method we love because it is both simple to understand and run, and allows groups to understand how their perspectives and biases are formed. 

Participants in Flip It are first invited to consider concerns, issues, or problems from a perspective of fear and write them on a flip chart. Then, the group is asked to consider those same issues from a perspective of hope and flip their understanding.  

No problem and solution is free from existing bias and by changing perspectives with Flip It, you can then develop a problem solving model quickly and effectively.

Flip It!   #gamestorming   #problem solving   #action   Often, a change in a problem or situation comes simply from a change in our perspectives. Flip It! is a quick game designed to show players that perspectives are made, not born.

10. The Creativity Dice

One of the most useful problem solving skills you can teach your team is of approaching challenges with creativity, flexibility, and openness. Games like The Creativity Dice allow teams to overcome the potential hurdle of too much linear thinking and approach the process with a sense of fun and speed. 

In The Creativity Dice, participants are organized around a topic and roll a dice to determine what they will work on for a period of 3 minutes at a time. They might roll a 3 and work on investigating factual information on the chosen topic. They might roll a 1 and work on identifying the specific goals, standards, or criteria for the session.

Encouraging rapid work and iteration while asking participants to be flexible are great skills to cultivate. Having a stage for idea incubation in this game is also important. Moments of pause can help ensure the ideas that are put forward are the most suitable. 

The Creativity Dice   #creativity   #problem solving   #thiagi   #issue analysis   Too much linear thinking is hazardous to creative problem solving. To be creative, you should approach the problem (or the opportunity) from different points of view. You should leave a thought hanging in mid-air and move to another. This skipping around prevents premature closure and lets your brain incubate one line of thought while you consciously pursue another.

11. Fishbone Analysis

Organizational or team challenges are rarely simple, and it’s important to remember that one problem can be an indication of something that goes deeper and may require further consideration to be solved.

Fishbone Analysis helps groups to dig deeper and understand the origins of a problem. It’s a great example of a root cause analysis method that is simple for everyone on a team to get their head around. 

Participants in this activity are asked to annotate a diagram of a fish, first adding the problem or issue to be worked on at the head of a fish before then brainstorming the root causes of the problem and adding them as bones on the fish. 

Using abstractions such as a diagram of a fish can really help a team break out of their regular thinking and develop a creative approach.

Fishbone Analysis   #problem solving   ##root cause analysis   #decision making   #online facilitation   A process to help identify and understand the origins of problems, issues or observations.

12. Problem Tree 

Encouraging visual thinking can be an essential part of many strategies. By simply reframing and clarifying problems, a group can move towards developing a problem solving model that works for them. 

In Problem Tree, groups are asked to first brainstorm a list of problems – these can be design problems, team problems or larger business problems – and then organize them into a hierarchy. The hierarchy could be from most important to least important or abstract to practical, though the key thing with problem solving games that involve this aspect is that your group has some way of managing and sorting all the issues that are raised.

Once you have a list of problems that need to be solved and have organized them accordingly, you’re then well-positioned for the next problem solving steps.

Problem tree   #define intentions   #create   #design   #issue analysis   A problem tree is a tool to clarify the hierarchy of problems addressed by the team within a design project; it represents high level problems or related sublevel problems.

13. SWOT Analysis

Chances are you’ve heard of the SWOT Analysis before. This problem-solving method focuses on identifying strengths, weaknesses, opportunities, and threats is a tried and tested method for both individuals and teams.

Start by creating a desired end state or outcome and bare this in mind – any process solving model is made more effective by knowing what you are moving towards. Create a quadrant made up of the four categories of a SWOT analysis and ask participants to generate ideas based on each of those quadrants.

Once you have those ideas assembled in their quadrants, cluster them together based on their affinity with other ideas. These clusters are then used to facilitate group conversations and move things forward. 

SWOT analysis   #gamestorming   #problem solving   #action   #meeting facilitation   The SWOT Analysis is a long-standing technique of looking at what we have, with respect to the desired end state, as well as what we could improve on. It gives us an opportunity to gauge approaching opportunities and dangers, and assess the seriousness of the conditions that affect our future. When we understand those conditions, we can influence what comes next.

14. Agreement-Certainty Matrix

Not every problem-solving approach is right for every challenge, and deciding on the right method for the challenge at hand is a key part of being an effective team.

The Agreement Certainty matrix helps teams align on the nature of the challenges facing them. By sorting problems from simple to chaotic, your team can understand what methods are suitable for each problem and what they can do to ensure effective results. 

If you are already using Liberating Structures techniques as part of your problem-solving strategy, the Agreement-Certainty Matrix can be an invaluable addition to your process. We’ve found it particularly if you are having issues with recurring problems in your organization and want to go deeper in understanding the root cause. 

Agreement-Certainty Matrix   #issue analysis   #liberating structures   #problem solving   You can help individuals or groups avoid the frequent mistake of trying to solve a problem with methods that are not adapted to the nature of their challenge. The combination of two questions makes it possible to easily sort challenges into four categories: simple, complicated, complex , and chaotic .  A problem is simple when it can be solved reliably with practices that are easy to duplicate.  It is complicated when experts are required to devise a sophisticated solution that will yield the desired results predictably.  A problem is complex when there are several valid ways to proceed but outcomes are not predictable in detail.  Chaotic is when the context is too turbulent to identify a path forward.  A loose analogy may be used to describe these differences: simple is like following a recipe, complicated like sending a rocket to the moon, complex like raising a child, and chaotic is like the game “Pin the Tail on the Donkey.”  The Liberating Structures Matching Matrix in Chapter 5 can be used as the first step to clarify the nature of a challenge and avoid the mismatches between problems and solutions that are frequently at the root of chronic, recurring problems.

Organizing and charting a team’s progress can be important in ensuring its success. SQUID (Sequential Question and Insight Diagram) is a great model that allows a team to effectively switch between giving questions and answers and develop the skills they need to stay on track throughout the process. 

Begin with two different colored sticky notes – one for questions and one for answers – and with your central topic (the head of the squid) on the board. Ask the group to first come up with a series of questions connected to their best guess of how to approach the topic. Ask the group to come up with answers to those questions, fix them to the board and connect them with a line. After some discussion, go back to question mode by responding to the generated answers or other points on the board.

It’s rewarding to see a diagram grow throughout the exercise, and a completed SQUID can provide a visual resource for future effort and as an example for other teams.

SQUID   #gamestorming   #project planning   #issue analysis   #problem solving   When exploring an information space, it’s important for a group to know where they are at any given time. By using SQUID, a group charts out the territory as they go and can navigate accordingly. SQUID stands for Sequential Question and Insight Diagram.

16. Speed Boat

To continue with our nautical theme, Speed Boat is a short and sweet activity that can help a team quickly identify what employees, clients or service users might have a problem with and analyze what might be standing in the way of achieving a solution.

Methods that allow for a group to make observations, have insights and obtain those eureka moments quickly are invaluable when trying to solve complex problems.

In Speed Boat, the approach is to first consider what anchors and challenges might be holding an organization (or boat) back. Bonus points if you are able to identify any sharks in the water and develop ideas that can also deal with competitors!   

Speed Boat   #gamestorming   #problem solving   #action   Speedboat is a short and sweet way to identify what your employees or clients don’t like about your product/service or what’s standing in the way of a desired goal.

17. The Journalistic Six

Some of the most effective ways of solving problems is by encouraging teams to be more inclusive and diverse in their thinking.

Based on the six key questions journalism students are taught to answer in articles and news stories, The Journalistic Six helps create teams to see the whole picture. By using who, what, when, where, why, and how to facilitate the conversation and encourage creative thinking, your team can make sure that the problem identification and problem analysis stages of the are covered exhaustively and thoughtfully. Reporter’s notebook and dictaphone optional.

The Journalistic Six – Who What When Where Why How   #idea generation   #issue analysis   #problem solving   #online   #creative thinking   #remote-friendly   A questioning method for generating, explaining, investigating ideas.

18. LEGO Challenge

Now for an activity that is a little out of the (toy) box. LEGO Serious Play is a facilitation methodology that can be used to improve creative thinking and problem-solving skills. 

The LEGO Challenge includes giving each member of the team an assignment that is hidden from the rest of the group while they create a structure without speaking.

What the LEGO challenge brings to the table is a fun working example of working with stakeholders who might not be on the same page to solve problems. Also, it’s LEGO! Who doesn’t love LEGO! 

LEGO Challenge   #hyperisland   #team   A team-building activity in which groups must work together to build a structure out of LEGO, but each individual has a secret “assignment” which makes the collaborative process more challenging. It emphasizes group communication, leadership dynamics, conflict, cooperation, patience and problem solving strategy.

19. What, So What, Now What?

If not carefully managed, the problem identification and problem analysis stages of the problem-solving process can actually create more problems and misunderstandings.

The What, So What, Now What? problem-solving activity is designed to help collect insights and move forward while also eliminating the possibility of disagreement when it comes to identifying, clarifying, and analyzing organizational or work problems. 

Facilitation is all about bringing groups together so that might work on a shared goal and the best problem-solving strategies ensure that teams are aligned in purpose, if not initially in opinion or insight.

Throughout the three steps of this game, you give everyone on a team to reflect on a problem by asking what happened, why it is important, and what actions should then be taken. 

This can be a great activity for bringing our individual perceptions about a problem or challenge and contextualizing it in a larger group setting. This is one of the most important problem-solving skills you can bring to your organization.

W³ – What, So What, Now What?   #issue analysis   #innovation   #liberating structures   You can help groups reflect on a shared experience in a way that builds understanding and spurs coordinated action while avoiding unproductive conflict. It is possible for every voice to be heard while simultaneously sifting for insights and shaping new direction. Progressing in stages makes this practical—from collecting facts about What Happened to making sense of these facts with So What and finally to what actions logically follow with Now What . The shared progression eliminates most of the misunderstandings that otherwise fuel disagreements about what to do. Voila!

20. Journalists  

Problem analysis can be one of the most important and decisive stages of all problem-solving tools. Sometimes, a team can become bogged down in the details and are unable to move forward.

Journalists is an activity that can avoid a group from getting stuck in the problem identification or problem analysis stages of the process.

In Journalists, the group is invited to draft the front page of a fictional newspaper and figure out what stories deserve to be on the cover and what headlines those stories will have. By reframing how your problems and challenges are approached, you can help a team move productively through the process and be better prepared for the steps to follow.

Journalists   #vision   #big picture   #issue analysis   #remote-friendly   This is an exercise to use when the group gets stuck in details and struggles to see the big picture. Also good for defining a vision.

Problem-solving techniques for developing solutions 

The success of any problem-solving process can be measured by the solutions it produces. After you’ve defined the issue, explored existing ideas, and ideated, it’s time to narrow down to the correct solution.

Use these problem-solving techniques when you want to help your team find consensus, compare possible solutions, and move towards taking action on a particular problem.

• Improved Solutions
• Four-Step Sketch
• 15% Solutions
• How-Now-Wow matrix
• Impact Effort Matrix

21. Mindspin  

Brainstorming is part of the bread and butter of the problem-solving process and all problem-solving strategies benefit from getting ideas out and challenging a team to generate solutions quickly. 

With Mindspin, participants are encouraged not only to generate ideas but to do so under time constraints and by slamming down cards and passing them on. By doing multiple rounds, your team can begin with a free generation of possible solutions before moving on to developing those solutions and encouraging further ideation. 

This is one of our favorite problem-solving activities and can be great for keeping the energy up throughout the workshop. Remember the importance of helping people become engaged in the process – energizing problem-solving techniques like Mindspin can help ensure your team stays engaged and happy, even when the problems they’re coming together to solve are complex. 

MindSpin   #teampedia   #idea generation   #problem solving   #action   A fast and loud method to enhance brainstorming within a team. Since this activity has more than round ideas that are repetitive can be ruled out leaving more creative and innovative answers to the challenge.

22. Improved Solutions

After a team has successfully identified a problem and come up with a few solutions, it can be tempting to call the work of the problem-solving process complete. That said, the first solution is not necessarily the best, and by including a further review and reflection activity into your problem-solving model, you can ensure your group reaches the best possible result. 

One of a number of problem-solving games from Thiagi Group, Improved Solutions helps you go the extra mile and develop suggested solutions with close consideration and peer review. By supporting the discussion of several problems at once and by shifting team roles throughout, this problem-solving technique is a dynamic way of finding the best solution. 

Improved Solutions   #creativity   #thiagi   #problem solving   #action   #team   You can improve any solution by objectively reviewing its strengths and weaknesses and making suitable adjustments. In this creativity framegame, you improve the solutions to several problems. To maintain objective detachment, you deal with a different problem during each of six rounds and assume different roles (problem owner, consultant, basher, booster, enhancer, and evaluator) during each round. At the conclusion of the activity, each player ends up with two solutions to her problem.

23. Four Step Sketch

Creative thinking and visual ideation does not need to be confined to the opening stages of your problem-solving strategies. Exercises that include sketching and prototyping on paper can be effective at the solution finding and development stage of the process, and can be great for keeping a team engaged. 

By going from simple notes to a crazy 8s round that involves rapidly sketching 8 variations on their ideas before then producing a final solution sketch, the group is able to iterate quickly and visually. Problem-solving techniques like Four-Step Sketch are great if you have a group of different thinkers and want to change things up from a more textual or discussion-based approach.

Four-Step Sketch   #design sprint   #innovation   #idea generation   #remote-friendly   The four-step sketch is an exercise that helps people to create well-formed concepts through a structured process that includes: Review key information Start design work on paper,  Consider multiple variations , Create a detailed solution . This exercise is preceded by a set of other activities allowing the group to clarify the challenge they want to solve. See how the Four Step Sketch exercise fits into a Design Sprint

24. 15% Solutions

Some problems are simpler than others and with the right problem-solving activities, you can empower people to take immediate actions that can help create organizational change. 

Part of the liberating structures toolkit, 15% solutions is a problem-solving technique that focuses on finding and implementing solutions quickly. A process of iterating and making small changes quickly can help generate momentum and an appetite for solving complex problems.

Problem-solving strategies can live and die on whether people are onboard. Getting some quick wins is a great way of getting people behind the process.   

It can be extremely empowering for a team to realize that problem-solving techniques can be deployed quickly and easily and delineate between things they can positively impact and those things they cannot change. 

15% Solutions   #action   #liberating structures   #remote-friendly   You can reveal the actions, however small, that everyone can do immediately. At a minimum, these will create momentum, and that may make a BIG difference.  15% Solutions show that there is no reason to wait around, feel powerless, or fearful. They help people pick it up a level. They get individuals and the group to focus on what is within their discretion instead of what they cannot change.  With a very simple question, you can flip the conversation to what can be done and find solutions to big problems that are often distributed widely in places not known in advance. Shifting a few grains of sand may trigger a landslide and change the whole landscape.

25. How-Now-Wow Matrix

The problem-solving process is often creative, as complex problems usually require a change of thinking and creative response in order to find the best solutions. While it’s common for the first stages to encourage creative thinking, groups can often gravitate to familiar solutions when it comes to the end of the process. 

When selecting solutions, you don’t want to lose your creative energy! The How-Now-Wow Matrix from Gamestorming is a great problem-solving activity that enables a group to stay creative and think out of the box when it comes to selecting the right solution for a given problem.

Problem-solving techniques that encourage creative thinking and the ideation and selection of new solutions can be the most effective in organisational change. Give the How-Now-Wow Matrix a go, and not just for how pleasant it is to say out loud. 

How-Now-Wow Matrix   #gamestorming   #idea generation   #remote-friendly   When people want to develop new ideas, they most often think out of the box in the brainstorming or divergent phase. However, when it comes to convergence, people often end up picking ideas that are most familiar to them. This is called a ‘creative paradox’ or a ‘creadox’. The How-Now-Wow matrix is an idea selection tool that breaks the creadox by forcing people to weigh each idea on 2 parameters.

26. Impact and Effort Matrix

All problem-solving techniques hope to not only find solutions to a given problem or challenge but to find the best solution. When it comes to finding a solution, groups are invited to put on their decision-making hats and really think about how a proposed idea would work in practice. 

The Impact and Effort Matrix is one of the problem-solving techniques that fall into this camp, empowering participants to first generate ideas and then categorize them into a 2×2 matrix based on impact and effort.

Activities that invite critical thinking while remaining simple are invaluable. Use the Impact and Effort Matrix to move from ideation and towards evaluating potential solutions before then committing to them. 

Impact and Effort Matrix   #gamestorming   #decision making   #action   #remote-friendly   In this decision-making exercise, possible actions are mapped based on two factors: effort required to implement and potential impact. Categorizing ideas along these lines is a useful technique in decision making, as it obliges contributors to balance and evaluate suggested actions before committing to them.

27. Dotmocracy

If you’ve followed each of the problem-solving steps with your group successfully, you should move towards the end of your process with heaps of possible solutions developed with a specific problem in mind. But how do you help a group go from ideation to putting a solution into action? 

Dotmocracy – or Dot Voting -is a tried and tested method of helping a team in the problem-solving process make decisions and put actions in place with a degree of oversight and consensus. 

One of the problem-solving techniques that should be in every facilitator’s toolbox, Dot Voting is fast and effective and can help identify the most popular and best solutions and help bring a group to a decision effectively. 

Dotmocracy   #action   #decision making   #group prioritization   #hyperisland   #remote-friendly   Dotmocracy is a simple method for group prioritization or decision-making. It is not an activity on its own, but a method to use in processes where prioritization or decision-making is the aim. The method supports a group to quickly see which options are most popular or relevant. The options or ideas are written on post-its and stuck up on a wall for the whole group to see. Each person votes for the options they think are the strongest, and that information is used to inform a decision.

All facilitators know that warm-ups and icebreakers are useful for any workshop or group process. Problem-solving workshops are no different.

Use these problem-solving techniques to warm up a group and prepare them for the rest of the process. Activating your group by tapping into some of the top problem-solving skills can be one of the best ways to see great outcomes from your session.

• Check-in/Check-out
• Doodling Together
• Show and Tell
• Constellations
• Draw a Tree

28. Check-in / Check-out

Solid processes are planned from beginning to end, and the best facilitators know that setting the tone and establishing a safe, open environment can be integral to a successful problem-solving process.

Check-in / Check-out is a great way to begin and/or bookend a problem-solving workshop. Checking in to a session emphasizes that everyone will be seen, heard, and expected to contribute. 

If you are running a series of meetings, setting a consistent pattern of checking in and checking out can really help your team get into a groove. We recommend this opening-closing activity for small to medium-sized groups though it can work with large groups if they’re disciplined!

Check-in / Check-out   #team   #opening   #closing   #hyperisland   #remote-friendly   Either checking-in or checking-out is a simple way for a team to open or close a process, symbolically and in a collaborative way. Checking-in/out invites each member in a group to be present, seen and heard, and to express a reflection or a feeling. Checking-in emphasizes presence, focus and group commitment; checking-out emphasizes reflection and symbolic closure.

29. Doodling Together  

Thinking creatively and not being afraid to make suggestions are important problem-solving skills for any group or team, and warming up by encouraging these behaviors is a great way to start. 

Doodling Together is one of our favorite creative ice breaker games – it’s quick, effective, and fun and can make all following problem-solving steps easier by encouraging a group to collaborate visually. By passing cards and adding additional items as they go, the workshop group gets into a groove of co-creation and idea development that is crucial to finding solutions to problems. 

Doodling Together   #collaboration   #creativity   #teamwork   #fun   #team   #visual methods   #energiser   #icebreaker   #remote-friendly   Create wild, weird and often funny postcards together & establish a group’s creative confidence.

30. Show and Tell

You might remember some version of Show and Tell from being a kid in school and it’s a great problem-solving activity to kick off a session.

Asking participants to prepare a little something before a workshop by bringing an object for show and tell can help them warm up before the session has even begun! Games that include a physical object can also help encourage early engagement before moving onto more big-picture thinking.

By asking your participants to tell stories about why they chose to bring a particular item to the group, you can help teams see things from new perspectives and see both differences and similarities in the way they approach a topic. Great groundwork for approaching a problem-solving process as a team! 

Show and Tell   #gamestorming   #action   #opening   #meeting facilitation   Show and Tell taps into the power of metaphors to reveal players’ underlying assumptions and associations around a topic The aim of the game is to get a deeper understanding of stakeholders’ perspectives on anything—a new project, an organizational restructuring, a shift in the company’s vision or team dynamic.

31. Constellations

Who doesn’t love stars? Constellations is a great warm-up activity for any workshop as it gets people up off their feet, energized, and ready to engage in new ways with established topics. It’s also great for showing existing beliefs, biases, and patterns that can come into play as part of your session.

Using warm-up games that help build trust and connection while also allowing for non-verbal responses can be great for easing people into the problem-solving process and encouraging engagement from everyone in the group. Constellations is great in large spaces that allow for movement and is definitely a practical exercise to allow the group to see patterns that are otherwise invisible. 

Constellations   #trust   #connection   #opening   #coaching   #patterns   #system   Individuals express their response to a statement or idea by standing closer or further from a central object. Used with teams to reveal system, hidden patterns, perspectives.

32. Draw a Tree

Problem-solving games that help raise group awareness through a central, unifying metaphor can be effective ways to warm-up a group in any problem-solving model.

Draw a Tree is a simple warm-up activity you can use in any group and which can provide a quick jolt of energy. Start by asking your participants to draw a tree in just 45 seconds – they can choose whether it will be abstract or realistic. 

Once the timer is up, ask the group how many people included the roots of the tree and use this as a means to discuss how we can ignore important parts of any system simply because they are not visible.

All problem-solving strategies are made more effective by thinking of problems critically and by exposing things that may not normally come to light. Warm-up games like Draw a Tree are great in that they quickly demonstrate some key problem-solving skills in an accessible and effective way.

Draw a Tree   #thiagi   #opening   #perspectives   #remote-friendly   With this game you can raise awarness about being more mindful, and aware of the environment we live in.

Each step of the problem-solving workshop benefits from an intelligent deployment of activities, games, and techniques. Bringing your session to an effective close helps ensure that solutions are followed through on and that you also celebrate what has been achieved.

Here are some problem-solving activities you can use to effectively close a workshop or meeting and ensure the great work you’ve done can continue afterward.

• One Breath Feedback
• Who What When Matrix
• Response Cards

How do I conclude a problem-solving process?

All good things must come to an end. With the bulk of the work done, it can be tempting to conclude your workshop swiftly and without a moment to debrief and align. This can be problematic in that it doesn’t allow your team to fully process the results or reflect on the process.

At the end of an effective session, your team will have gone through a process that, while productive, can be exhausting. It’s important to give your group a moment to take a breath, ensure that they are clear on future actions, and provide short feedback before leaving the space. 

The primary purpose of any problem-solving method is to generate solutions and then implement them. Be sure to take the opportunity to ensure everyone is aligned and ready to effectively implement the solutions you produced in the workshop.

Remember that every process can be improved and by giving a short moment to collect feedback in the session, you can further refine your problem-solving methods and see further success in the future too.

33. One Breath Feedback

Maintaining attention and focus during the closing stages of a problem-solving workshop can be tricky and so being concise when giving feedback can be important. It’s easy to incur “death by feedback” should some team members go on for too long sharing their perspectives in a quick feedback round. 

One Breath Feedback is a great closing activity for workshops. You give everyone an opportunity to provide feedback on what they’ve done but only in the space of a single breath. This keeps feedback short and to the point and means that everyone is encouraged to provide the most important piece of feedback to them. 

One breath feedback   #closing   #feedback   #action   This is a feedback round in just one breath that excels in maintaining attention: each participants is able to speak during just one breath … for most people that’s around 20 to 25 seconds … unless of course you’ve been a deep sea diver in which case you’ll be able to do it for longer.

34. Who What When Matrix 

Matrices feature as part of many effective problem-solving strategies and with good reason. They are easily recognizable, simple to use, and generate results.

The Who What When Matrix is a great tool to use when closing your problem-solving session by attributing a who, what and when to the actions and solutions you have decided upon. The resulting matrix is a simple, easy-to-follow way of ensuring your team can move forward. 

Great solutions can’t be enacted without action and ownership. Your problem-solving process should include a stage for allocating tasks to individuals or teams and creating a realistic timeframe for those solutions to be implemented or checked out. Use this method to keep the solution implementation process clear and simple for all involved. 

Who/What/When Matrix   #gamestorming   #action   #project planning   With Who/What/When matrix, you can connect people with clear actions they have defined and have committed to.

35. Response cards

Group discussion can comprise the bulk of most problem-solving activities and by the end of the process, you might find that your team is talked out! 

Providing a means for your team to give feedback with short written notes can ensure everyone is head and can contribute without the need to stand up and talk. Depending on the needs of the group, giving an alternative can help ensure everyone can contribute to your problem-solving model in the way that makes the most sense for them.

Response Cards is a great way to close a workshop if you are looking for a gentle warm-down and want to get some swift discussion around some of the feedback that is raised. 

Response Cards   #debriefing   #closing   #structured sharing   #questions and answers   #thiagi   #action   It can be hard to involve everyone during a closing of a session. Some might stay in the background or get unheard because of louder participants. However, with the use of Response Cards, everyone will be involved in providing feedback or clarify questions at the end of a session.

Save time and effort discovering the right solutions

A structured problem solving process is a surefire way of solving tough problems, discovering creative solutions and driving organizational change. But how can you design for successful outcomes?

With SessionLab, it’s easy to design engaging workshops that deliver results. Drag, drop and reorder blocks  to build your agenda. When you make changes or update your agenda, your session  timing   adjusts automatically , saving you time on manual adjustments.

Collaborating with stakeholders or clients? Share your agenda with a single click and collaborate in real-time. No more sending documents back and forth over email.

Explore  how to use SessionLab  to design effective problem solving workshops or  watch this five minute video  to see the planner in action!

Over to you

The problem-solving process can often be as complicated and multifaceted as the problems they are set-up to solve. With the right problem-solving techniques and a mix of creative exercises designed to guide discussion and generate purposeful ideas, we hope we’ve given you the tools to find the best solutions as simply and easily as possible.

Is there a problem-solving technique that you are missing here? Do you have a favorite activity or method you use when facilitating? Let us know in the comments below, we’d love to hear from you! 

thank you very much for these excellent techniques

Certainly wonderful article, very detailed. Shared!

Your list of techniques for problem solving can be helpfully extended by adding TRIZ to the list of techniques. TRIZ has 40 problem solving techniques derived from methods inventros and patent holders used to get new patents. About 10-12 are general approaches. many organization sponsor classes in TRIZ that are used to solve business problems or general organiztational problems. You can take a look at TRIZ and dwonload a free internet booklet to see if you feel it shound be included per your selection process.

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Computer Systems Analyst: Unveiling Modern IT Optimization

Are you ready to dive into the dynamic world of computer systems analysis and explore job descriptions in this career field? Get ready to unveil the critical aspects of modern IT optimization and problem-solving as project managers. As technology advances at lightning speed, businesses increasingly rely on computer systems analysts to bridge the gap between their needs and technological solutions. These experts are crucial in optimizing IT systems helping organizations improve efficiency and productivity through programs.

Computer systems analysts possess a unique blend of skills in computer science, management information systems, and business acumen. They analyze, design, and implement tailored IT solutions that meet specific company requirements outlined in job descriptions. From collaborating with project managers to guiding companies through complex system upgrades, these professionals are instrumental in driving career success. Their expertise in coding is crucial for developing effective programs.

So, if you're intrigued by the intersection of technology and business, join us as we explore the multifaceted role of a computer systems analyst. Discover how their expertise propels organizations forward in an ever-evolving digital landscape. Get ready for an exciting journey into this dynamic career field, where job descriptions within a company align with employment projections.

Understanding the Responsibilities of a Computer Systems Analyst

Computer systems analysts are crucial in optimizing IT systems and solving problems in today's technology-driven world. Let's delve into the key responsibilities of these professionals, as outlined in their job descriptions, and explore how they contribute to the success of organizations. Project managers rely on computer systems analysts to align their career goals with the business objectives of their projects.

Gathering Requirements from Stakeholders

A computer systems analyst's primary task is gathering requirements from stakeholders to understand their job description and data needs. These stakeholders can include business managers, end-users, and other relevant parties who rely on the IT system for their careers. Analysts gain valuable insights into their needs, expectations, and pain points by engaging with these individuals.

During this process, analysts, in collaboration with managers, employ active listening skills to ensure they understand the job description and business objectives accurately. They ask probing questions to uncover hidden challenges or potential areas for improvement. This helps them understand what the system should accomplish, aligning it with the projections.

Evaluating Existing Systems and Proposing Improvements

Once job descriptions and projections are gathered, computer systems analysts evaluate existing systems within an organization. They assess their strengths, weaknesses, and areas that require enhancement. This evaluation enables them to identify bottlenecks or inefficiencies hindering productivity or business growth. The analysts use data to make informed decisions.

The analyst proposes improvements to optimize existing IT systems based on their data analysis and projections. This may involve streamlining processes, integrating new technologies, or enhancing user interfaces for better usability. Their job description is to bridge any gaps between current capabilities and desired outcomes by providing relevant information.

Developing System Specifications and Designing New Solutions

After thoroughly assessing existing systems and identifying areas for improvement, computer systems analysts proceed with developing system specifications for projections. These specifications outline the detailed functionalities required for new job solutions or enhancements in the organization's information.

During this phase, analysts collaborate closely with software developers, engineers, and other relevant teams. They translate stakeholder requirements into technical language that workers can understand easily. By effectively communicating this job information, and they ensure everyone involved in the company is aligned toward achieving project objectives.

Designing new solutions for a job involves creating blueprints for innovative IT systems tailored specifically to meet the company's employment needs. Analysts consider scalability, security, and compatibility with existing infrastructure to gather information. They strive to design systems that are robust, flexible, and capable of adapting to future technological advancements in the industry.

Testing, Deploying, and Maintaining IT Systems

Once the development phase is complete, computer systems analysts test the newly designed or enhanced IT systems for job-related bugs or glitches. They meticulously check for any issues that may impede employment functionality within the organization. Workers ensure the system operates smoothly before deployment by conducting thorough testing procedures.

After successful testing, job analysts oversee the employment process to ensure a seamless transition for workers from old to new systems. This involves coordinating with various teams to minimize disruption and maximize user adoption. They provide training sessions and documentation to guide users through the changes in the company.

Maintenance of IT systems is an ongoing responsibility for computer systems analysts in their jobs. They monitor system performance regularly, addressing any issues that arise promptly. They stay updated with emerging technologies and industry trends to proactively recommend upgrades or enhancements when necessary for the workers' occupation in employment.

Key Aspects of Computer Systems Analysis in IT Optimization

Computer systems analysis is a crucial job in modern IT optimization and problem-solving. It involves delving into various aspects of an organization's technology infrastructure to identify inefficiencies and streamline workflows for maximum productivity. By evaluating hardware, software, and network infrastructure, computer systems analysts aim to optimize IT resources while minimizing costs. These workers play a vital role in the employment sector.

One key aspect of computer systems analysis is the identification of inefficiencies in current processes that may hinder the overall performance of the IT infrastructure. Analysts, who are occupational workers, dive deep into an organization's existing systems to uncover bottlenecks, redundancies, or outdated technologies. By pinpointing these issues, they can propose solutions that would enhance the overall performance of the IT infrastructure.

Streamlining workflows is a critical focus area for computer systems analysts in their occupation. They work closely with stakeholders from different departments to understand their employment needs and requirements. Analysts may design streamlined processes that eliminate unnecessary steps and reduce manual intervention by studying how information flows within the organization. This not only improves productivity but also ensures smoother collaboration between teams.

Evaluation of hardware, software, and network infrastructure is integral to computer systems analysis for employment. Analysts assess the effectiveness of existing technologies by considering factors such as performance, compatibility, security, and scalability in the occupation. They may recommend upgrading hardware components or implementing new software solutions to address the organization's specific challenges.

In optimizing IT resources while minimizing costs, computer systems analysts may consider several strategies for employment. One approach is virtualization, where multiple virtual machines are created on a single physical server to maximize resource utilization. This reduces the need for additional hardware investments while increasing flexibility and scalability in the occupation.

Another cost-saving measure for organizations is the adoption of cloud computing. By migrating certain applications or data storage to cloud platforms, employers can leverage scalable resources on-demand without investing heavily in physical infrastructure. Cloud services often offer built-in redundancy and disaster recovery capabilities for enhanced reliability, which is particularly beneficial for computer systems analyst jobs and the occupation of a system analyst.

Furthermore, computer systems analysts explore opportunities for process automation in the employment and occupation fields through scripting or utilizing specialized tools. By automating repetitive tasks, organizations can free up valuable human resources in employment and reduce the risk of errors in occupation. This increases efficiency and allows employees to focus on more strategic initiatives in employment.

Exploring Modern Problem-Solving Techniques in IT Systems

Computer systems analysts, an essential occupation in the field of information technology (IT), play a crucial role in optimizing and solving problems within modern IT systems. They utilize various problem-solving techniques, including root cause analysis, to identify and address underlying issues. By employing data-driven approaches, these professionals gain valuable insights into the complex workings of IT systems.

One essential technique computer systems analysts employ in their occupation is root cause analysis. This approach involves delving deep into a system's structure and processes to identify the problem's fundamental cause. By understanding the root cause, analysts can develop effective solutions that address the core issue rather than just treating symptoms. This method ensures long-term stability and prevents recurring problems in their occupation.

In today's fast-paced IT landscape, computer systems analysts rely on agile methodologies to adapt quickly to changing requirements. Agile practices allow them to break down large projects into smaller, manageable tasks that can be completed iteratively. This iterative approach enables continuous improvement throughout development and facilitates prompt adjustments when new challenges arise.

Collaboration with cross-functional teams is another critical aspect of problem-solving for computer systems analysts. By working closely with individuals from various disciplines—such as software developers, project managers, and business analysts—they ensure a holistic understanding of the system's complexities. This collaboration enhances problem-solving outcomes by leveraging diverse perspectives and expertise.

To illustrate their problem-solving capabilities, computer systems analysts often utilize real-world examples within organizations. They analyze existing systems or applications that face challenges and devise innovative solutions tailored to specific needs. These examples serve as practical demonstrations of their ability to optimize IT processes effectively.

In their problem-solving endeavors, computer systems analysts leverage advanced technologies like artificial intelligence (AI) and machine learning (ML) algorithms. These cutting-edge tools enable them to automate certain processes, improve efficiency, and enhance decision-making capabilities within IT systems.

Essential Skills and Qualifications for Computer Systems Analysts

Computer systems analysts are crucial in optimizing IT systems and solving problems in the modern technological landscape. To excel in this field, professionals must possess essential skills and qualifications that enable them to navigate complex challenges. Let's explore the key aspects that make computer systems analysts highly competent in their roles.

Strong Analytical Skills

Strong analytical skills lie at the heart of being a successful computer systems analyst. These professionals must be able to dissect intricate problems, identify patterns, and devise effective solutions. They can analyze data, evaluate system performance, and recommend improvements using critical thinking and logical reasoning. With their keen eye for detail, computer systems analysts can detect underlying issues hindering organizational efficiency.

Excellent Communication Skills

In addition to technical proficiency, computer systems analysts need excellent communication skills to interact with stakeholders effectively. They act as intermediaries between IT teams and business users, translating complex technical jargon into understandable terms for non-technical personnel. Through clear and concise communication , they ensure that all parties involved have a shared understanding of project requirements and goals.

Moreover, computer systems analysts collaborate closely with clients or end-users during development. By actively listening to their needs and concerns, these professionals can tailor solutions that align with specific organizational objectives. Effective communication also enables them to present their findings convincingly and gain buy-in from decision-makers.

Technical Proficiency

Computer systems analysts are expected to possess technical expertise in programming languages and database management. Proficiency in Java, Python, or C++ allows them to comprehend existing codebases efficiently or develop new software solutions when necessary.

Furthermore, knowledge of database management is vital for analyzing data structures within organizations' information systems. Competency in SQL (Structured Query Language) empowers computer systems analysts to extract valuable insights from databases by formulating precise queries.

Bachelor's Degree in Computer Science or a Related Field

To qualify for the role of a computer systems analyst, a bachelor's degree in computer science or a related field is typically necessary. This educational background equips individuals with foundational knowledge in areas such as software development, data management, and system analysis.

While technical skills are crucial, some organizations value well-rounded candidates with a broader understanding of liberal arts subjects. This interdisciplinary approach allows computer systems analysts to consider societal implications and ethical considerations when designing IT solutions.

Work Experience and Qualified Applicants

While a bachelor's degree provides the foundation, practical work experience is invaluable in becoming a proficient computer systems analyst. Many employers seek applicants with prior experience in system analysis, programming, or database management roles. Such experience enables individuals to understand real-world challenges and apply their skills effectively.

Qualified applicants for a computer systems analyst job often showcase their expertise through certifications from reputable organizations like the International Institute of Business Analysis (IIBA) or Microsoft Certified: Azure Data Engineer Associate. These certifications validate an individual's competency as a system analyst and demonstrate their commitment to professional growth.

Job Outlook and Projected Growth for Computer Systems Analysts

Computer systems analysis is experiencing a significant surge in demand, with employment projections indicating promising growth in the coming years. As organizations across various industries strive to stay competitive in today's technology-driven world, the expertise of computer systems analysts has become indispensable.

One of the key factors contributing to the favorable job prospects for computer systems analysts is the rapid advancement of technology. As new technologies emerge and existing ones evolve, businesses increasingly rely on these professionals to optimize their IT infrastructure and solve complex problems. This reliance creates steady job opportunities for individuals pursuing careers in this field.

Computer systems analysts can find employment both within companies and consulting firms. Within organizations, they play a vital role in ensuring smooth operations by examining existing systems, identifying areas for improvement, and implementing solutions that enhance efficiency. On the other hand, consulting firms offer opportunities for analysts to work with a diverse range of clients, providing them with exposure to different industries and challenges.

According to labor statistics and wage projections, the future looks bright for those considering a career as a computer systems analyst. The projected growth rate exceeds that of many other occupations, highlighting the increasing demand for their skills and expertise. With advancements such as cloud computing, big data analytics, artificial intelligence, and cybersecurity driving innovation across industries, it is no surprise that companies are actively seeking qualified candidates to fill these roles.

Regarding salary and wages, computer systems analysts enjoy competitive compensation due to their specialized skill set. Median wages are typically higher than average when compared to other professions. There is potential for further career advancement through experience or additional education.

To illustrate the significance of this projected growth and demand for computer systems analysts further:

• Employment projections indicate an estimated percent change in jobs over a specific period.
• Occupational employment statistics provide insights into current workforce trends.
• Wage statistics show computer systems analysts' median wages in this job field.

Education and Certification Requirements for Computer Systems Analysts

To excel in the field of computer systems analysis, certain education and certification requirements need to be met. These qualifications are essential for professionals seeking to optimize IT systems and solve complex problems. Let's delve into the critical aspects of education and certification for computer systems analysts.

Aspiring computer systems analysts commonly require a bachelor's degree in computer science or information technology. This foundational education equips individuals with a solid understanding of key concepts and principles necessary for success in this role. Through coursework focused on programming, database management, software development, and system design, students develop the technical skills needed to analyze and improve IT systems effectively.

In addition to a bachelor's degree, obtaining relevant certifications can significantly enhance job prospects for aspiring computer systems analysts. One such certification is the Certified Computer Systems Analyst (CCSA). This credential validates an individual's expertise in system analysis techniques, project management methodologies, and IT infrastructure optimization. With a CCSA certification under their belt, applicants can demonstrate their commitment to professional growth and their ability to handle complex IT challenges.

Continuing education plays a vital role in the ever-evolving field of computer systems analysis. Staying updated with industry trends is crucial as technology rapidly advances. Professionals must seek additional training opportunities through workshops, seminars, or online courses to stay abreast of new tools, methodologies, and best practices. Computer systems analysts can adapt to changing demands and deliver innovative solutions by continuously expanding their knowledge base.

While a bachelor's degree is typically sufficient for entry-level positions in this field, some advanced roles may require a master's degree or specialized certifications. Pursuing a master's degree allows individuals to gain deeper insights into specific areas of interest within computer systems analysis. Specialized certifications like Certified Information Systems Auditor (CISA) or Project Management Professional (PMP) can also open doors to higher-level positions that demand advanced expertise.

What qualifications do I need to become a computer systems analyst?

To become a computer systems analyst, having at least a bachelor's degree in computer science, information technology, or a related field is recommended. Obtaining relevant certifications can enhance your credentials and increase your chances of securing desirable job opportunities.

What is the expected growth rate for computer systems analysts?

According to the Bureau of Labor Statistics (BLS), the projected growth rate for computer systems analysts is much faster than average. This indicates that there will be ample job opportunities in this field as organizations continue to rely on technology for their operations.

How important are problem-solving skills for computer systems analysts?

Problem-solving skills are crucial for computer systems analysts as they are responsible for identifying and resolving issues within IT systems. Strong problem-solving abilities enable them to analyze complex situations and develop effective solutions that optimize system performance.

Can I specialize in a specific industry as a computer systems analyst?

Yes, specializing in a particular industry as a computer systems analyst is possible. Many organizations value professionals who possess domain knowledge and understand the unique challenges faced by their industry. Specializing allows you to tailor your expertise to meet specific industry requirements.

Are there opportunities for career advancement as a computer systems analyst?

Yes, there are numerous opportunities for career advancement as a computer systems analyst. With experience and additional certifications or advanced degrees, individuals can progress into managerial or leadership roles within IT departments or even transition into other areas, such as IT consulting.

How does communication play a role in the work of a computer systems analyst?

Effective communication is vital for computer systems analysts as they collaborate with various stakeholders throughout their projects. Clear communication ensures that requirements are understood accurately, solutions are implemented smoothly, and any potential issues are addressed promptly.

How can I stay updated with the latest trends in IT optimization?

To stay updated with the latest trends in the computer systems analyst job, you can join professional associations, attend industry conferences and webinars, read relevant publications and blogs, and participate in online forums or communities. Engaging with other professionals in the field will help you stay informed about emerging technologies and best practices for the computer systems analyst job.

Unveiling the Critical Aspects of IT Optimization and Problem Solving

In conclusion, understanding the role of a computer systems analyst is crucial for optimizing IT systems and solving problems efficiently . By delving into the responsibilities of this profession, we have uncovered key aspects that contribute to successful IT optimization.

Computer systems analysts play a vital role in analyzing and evaluating an organization's computer systems, identifying areas for improvement, and implementing solutions. Their expertise lies in assessing software and hardware needs, designing efficient workflows, and ensuring seamless integration of technologies.

Throughout our exploration, we have discovered various essential skills required for computer systems analysts. These include strong analytical abilities, problem-solving aptitude, attention to detail, effective communication skills, and adaptability to technological advancements. Acquiring relevant education and certifications enhances one's credibility in this field.

Remember that success as a computer systems analyst relies on technical expertise and soft skills such as teamwork and leadership abilities. Building strong relationships within cross-functional teams fosters collaboration and ensures the smooth implementation of optimized IT solutions.

In summary, becoming proficient in the critical aspects of IT optimization and problem-solving is essential for anyone aspiring to be a successful computer systems analyst. Individuals can thrive in this dynamic field by honing the necessary skills, staying updated with industry advancements, and embracing a continuous learning mindset.

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Artificial intelligence, or AI, is technology that enables computers and machines to simulate human intelligence and problem-solving capabilities.

On its own or combined with other technologies (e.g., sensors, geolocation, robotics) AI can perform tasks that would otherwise require human intelligence or intervention. Digital assistants, GPS guidance, autonomous vehicles, and generative AI tools (like Open AI's Chat GPT) are just a few examples of AI in the daily news and our daily lives.

As a field of computer science, artificial intelligence encompasses (and is often mentioned together with) machine learning and deep learning . These disciplines involve the development of AI algorithms, modeled after the decision-making processes of the human brain, that can ‘learn’ from available data and make increasingly more accurate classifications or predictions over time.

Artificial intelligence has gone through many cycles of hype, but even to skeptics, the release of ChatGPT seems to mark a turning point. The last time generative AI loomed this large, the breakthroughs were in computer vision, but now the leap forward is in natural language processing (NLP). Today, generative AI can learn and synthesize not just human language but other data types including images, video, software code, and even molecular structures.

Applications for AI are growing every day. But as the hype around the use of AI tools in business takes off, conversations around ai ethics and responsible ai become critically important. For more on where IBM stands on these issues, please read  Building trust in AI .

Learn about barriers to AI adoptions, particularly lack of AI governance and risk management solutions.

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Weak AI—also known as narrow AI or artificial narrow intelligence (ANI)—is AI trained and focused to perform specific tasks. Weak AI drives most of the AI that surrounds us today. "Narrow" might be a more apt descriptor for this type of AI as it is anything but weak: it enables some very robust applications, such as Apple's Siri, Amazon's Alexa, IBM watsonx™, and self-driving vehicles.

Strong AI is made up of artificial general intelligence (AGI) and artificial super intelligence (ASI). AGI, or general AI, is a theoretical form of AI where a machine would have an intelligence equal to humans; it would be self-aware with a consciousness that would have the ability to solve problems, learn, and plan for the future. ASI—also known as superintelligence—would surpass the intelligence and ability of the human brain. While strong AI is still entirely theoretical with no practical examples in use today, that doesn't mean AI researchers aren't also exploring its development. In the meantime, the best examples of ASI might be from science fiction, such as HAL, the superhuman and rogue computer assistant in  2001: A Space Odyssey.

Machine learning and deep learning are sub-disciplines of AI, and deep learning is a sub-discipline of machine learning.

Both machine learning and deep learning algorithms use neural networks to ‘learn’ from huge amounts of data. These neural networks are programmatic structures modeled after the decision-making processes of the human brain. They consist of layers of interconnected nodes that extract features from the data and make predictions about what the data represents.

Machine learning and deep learning differ in the types of neural networks they use, and the amount of human intervention involved. Classic machine learning algorithms use neural networks with an input layer, one or two ‘hidden’ layers, and an output layer. Typically, these algorithms are limited to supervised learning : the data needs to be structured or labeled by human experts to enable the algorithm to extract features from the data.

Deep learning algorithms use deep neural networks—networks composed of an input layer, three or more (but usually hundreds) of hidden layers, and an output layout. These multiple layers enable unsupervised learning : they automate extraction of features from large, unlabeled and unstructured data sets. Because it doesn’t require human intervention, deep learning essentially enables machine learning at scale.

Generative AI refers to deep-learning models that can take raw data—say, all of Wikipedia or the collected works of Rembrandt—and “learn” to generate statistically probable outputs when prompted. At a high level, generative models encode a simplified representation of their training data and draw from it to create a new work that’s similar, but not identical, to the original data.

Generative models have been used for years in statistics to analyze numerical data. The rise of deep learning, however, made it possible to extend them to images, speech, and other complex data types. Among the first class of AI models to achieve this cross-over feat were variational autoencoders, or VAEs, introduced in 2013. VAEs were the first deep-learning models to be widely used for generating realistic images and speech.

“VAEs opened the floodgates to deep generative modeling by making models easier to scale,” said Akash Srivastava , an expert on generative AI at the MIT-IBM Watson AI Lab. “Much of what we think of today as generative AI started here.”

Early examples of models, including GPT-3, BERT, or DALL-E 2, have shown what’s possible. In the future, models will be trained on a broad set of unlabeled data that can be used for different tasks, with minimal fine-tuning. Systems that execute specific tasks in a single domain are giving way to broad AI systems that learn more generally and work across domains and problems. Foundation models, trained on large, unlabeled datasets and fine-tuned for an array of applications, are driving this shift.

As to the future of AI, when it comes to generative AI, it is predicted that foundation models will dramatically accelerate AI adoption in enterprise. Reducing labeling requirements will make it much easier for businesses to dive in, and the highly accurate, efficient AI-driven automation they enable will mean that far more companies will be able to deploy AI in a wider range of mission-critical situations. For IBM, the hope is that the computing power of foundation models can eventually be brought to every enterprise in a frictionless hybrid-cloud environment.

Explore foundation models in watsonx.ai

There are numerous, real-world applications for AI systems today. Below are some of the most common use cases:

Also known as automatic speech recognition (ASR), computer speech recognition, or speech-to-text, speech recognition uses NLP to process human speech into a written format. Many mobile devices incorporate speech recognition into their systems to conduct voice search—Siri, for example—or provide more accessibility around texting in English or many widely-used languages.  See how Don Johnston used IBM Watson Text to Speech to improve accessibility in the classroom with our case study .

Online  virtual agents  and chatbots are replacing human agents along the customer journey. They answer frequently asked questions (FAQ) around topics, like shipping, or provide personalized advice, cross-selling products or suggesting sizes for users, changing the way we think about customer engagement across websites and social media platforms. Examples include messaging bots on e-commerce sites with virtual agents , messaging apps, such as Slack and Facebook Messenger, and tasks usually done by virtual assistants and  voice assistants .  See how Autodesk Inc. used IBM watsonx Assistant to speed up customer response times by 99% with our case study .

This AI technology enables computers and systems to derive meaningful information from digital images, videos and other visual inputs, and based on those inputs, it can take action. This ability to provide recommendations distinguishes it from image recognition tasks. Powered by convolutional neural networks, computer vision has applications within photo tagging in social media, radiology imaging in healthcare, and self-driving cars within the automotive industry.  See how ProMare used IBM Maximo to set a new course for ocean research with our case study .

Adaptive robotics act on Internet of Things (IoT) device information, and structured and unstructured data to make autonomous decisions. NLP tools can understand human speech and react to what they are being told. Predictive analytics are applied to demand responsiveness, inventory and network optimization, preventative maintenance and digital manufacturing. Search and pattern recognition algorithms—which are no longer just predictive, but hierarchical—analyze real-time data, helping supply chains to react to machine-generated, augmented intelligence, while providing instant visibility and transparency. See how Hendrickson used IBM Sterling to fuel real-time transactions with our case study .

The weather models broadcasters rely on to make accurate forecasts consist of complex algorithms run on supercomputers. Machine-learning techniques enhance these models by making them more applicable and precise. See how Emnotion used IBM Cloud to empower weather-sensitive enterprises to make more proactive, data-driven decisions with our case study .

AI models can comb through large amounts of data and discover atypical data points within a dataset. These anomalies can raise awareness around faulty equipment, human error, or breaches in security.  See how Netox used IBM QRadar to protect digital businesses from cyberthreats with our case study .

The idea of "a machine that thinks" dates back to ancient Greece. But since the advent of electronic computing (and relative to some of the topics discussed in this article) important events and milestones in the evolution of artificial intelligence include the following:

• 1950:  Alan Turing publishes Computing Machinery and Intelligence  (link resides outside ibm.com) .  In this paper, Turing—famous for breaking the German ENIGMA code during WWII and often referred to as the "father of computer science"— asks the following question: "Can machines think?"  From there, he offers a test, now famously known as the "Turing Test," where a human interrogator would try to distinguish between a computer and human text response. While this test has undergone much scrutiny since it was published, it remains an important part of the history of AI, as well as an ongoing concept within philosophy as it utilizes ideas around linguistics.
• 1956:  John McCarthy coins the term "artificial intelligence" at the first-ever AI conference at Dartmouth College. (McCarthy would go on to invent the Lisp language.) Later that year, Allen Newell, J.C. Shaw, and Herbert Simon create the Logic Theorist, the first-ever running AI software program.
• 1967:  Frank Rosenblatt builds the Mark 1 Perceptron, the first computer based on a neural network that "learned" though trial and error. Just a year later, Marvin Minsky and Seymour Papert publish a book titled  Perceptrons , which becomes both the landmark work on neural networks and, at least for a while, an argument against future neural network research projects.
• 1980s:  Neural networks which use a backpropagation algorithm to train itself become widely used in AI applications.
• 1995 : Stuart Russell and Peter Norvig publish  Artificial Intelligence: A Modern Approach  (link resides outside ibm.com), which becomes one of the leading textbooks in the study of AI. In it, they delve into four potential goals or definitions of AI, which differentiates computer systems on the basis of rationality and thinking vs. acting.
• 1997:  IBM's Deep Blue beats then world chess champion Garry Kasparov, in a chess match (and rematch).
• 2004 : John McCarthy writes a paper, What Is Artificial Intelligence?  (link resides outside ibm.com), and proposes an often-cited definition of AI.
• 2011:  IBM Watson beats champions Ken Jennings and Brad Rutter at  Jeopardy!
• 2015:  Baidu's Minwa supercomputer uses a special kind of deep neural network called a convolutional neural network to identify and categorize images with a higher rate of accuracy than the average human.
• 2016:  DeepMind's AlphaGo program, powered by a deep neural network, beats Lee Sodol, the world champion Go player, in a five-game match. The victory is significant given the huge number of possible moves as the game progresses (over 14.5 trillion after just four moves!). Later, Google purchased DeepMind for a reported USD 400 million.
• 2023 : A rise in large language models, or LLMs, such as ChatGPT, create an enormous change in performance of AI and its potential to drive enterprise value. With these new generative AI practices, deep-learning models can be pre-trained on vast amounts of raw, unlabeled data.

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Computer Fundamental Tutorial

What is computer, introduction to computer fundamentals, history and evolution of computers, components of a computer system, computer hardware, computer software, data storage and memory.

• Computer Memory

Basics of Operating System

Computer networks and internet, introduction to programming, computer security and privacy, functionalities of computer, the evolution of computers, applications of computer fundamentals, faqs on computer fundamentals.

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This Computer Fundamental Tutorial covers everything from basic to advanced concepts, including computer hardware, software, operating systems, peripherals, etc. Whether you’re a beginner or an experienced professional, this tutorial is designed to enhance your computer skills and take them to the next level.

The computer is a super-intelligent electronic device that can perform tasks, process information, and store data. It takes the data as an input and processes that data to perform tasks under the control of a program and produces the output. A computer is like a personal assistant that follows instructions to get things done quickly and accurately. It has memory to store information temporarily so that the computer can quickly access it when needed.

Prerequisites: No prerequisites or prior knowledge required. This article on Computer Fundamentals is designed for absolute beginners.

Computer Fundamentals Index

• What are Computer Fundamentals?
• Importance of Computer Fundamentals in Digital Age
• Advantages and Disadvantages of Computer
• Classification of Computers
• Application area of Computer
• History of Computers
• The Origins of Computing
• Generations of Computer
• Central Processing Unit (CPU)
• Memory Units
• Input Devices
• Output Devices
• Motherboard
• Random Access Memory (RAM)
• Hard Disk Drives (HDD)
• Solid State Drives (SSD)
• Graphics Processing Unit (GPU)
• Power Supply Unit (PSU)
• Computer Peripherals (Keyboard, Mouse, Monitor, etc.)
• Introduction to Software
• Types of Software
• Application Software
• System Software
• What is a Storage Device?
• Types of Data Storage
• Optical Storage ( CDs , DVDs, Blu-rays )
• Flash Drives and Memory Cards
• Cloud Storage
• Register Memory
• Cache Memory
• Primary Memory
• Secondary Memory
• What is Operating System?
• Evolution of Operating System
• Types of Operating Systems
• Operating System Services
• Functions of Operating System
• Introduction to Computer Networks
• Types of Networks (LAN, WAN, MAN)
• Network Topologies (Star, Bus, Ring)
• Network Protocols (TCP/IP, HTTP, FTP)
• Network Devices (Hub, Repeater, Bridge, Switch, Router, Gateways and Brouter)
• World Wide Web
• What is Programming?
• A Categorical List of programming languages
• Language Processors: Assembler, Compiler and Interpreter
• Variables ( C , C++ , Java )
• Data Types ( C , C++ , Java )
• Operators ( C , C++ , Java )
• Control Structures (Conditionals, Loops)
• Functions and Procedures
• Importance of Computer Security
• Common Security Threats
• Malware (Viruses, Worms, Trojans)
• Network Security Measures (Firewalls, Encryption)
• Access Control
• User Authentication
• Privacy Concerns and Data Protection

Any digital computer performs the following five operations:

• Step 1 − Accepts data as input.
• Step 2 − Saves the data/instructions in its memory and utilizes them as and when required.
• Step 3 − Execute the data and convert it into useful information.
• Step 4 − Provides the output.
• Step 5 − Have control over all the above four steps

A journey through the history of computers. We’ll start with the origins of computing and explore the milestones that led to the development of electronic computers.

• Software Development: Computer fundamentals are fundamental to software development. Understanding programming languages, algorithms, data structures, and software design principles are crucial for developing applications, websites, and software systems. It forms the basis for creating efficient and functional software solutions.
• Network Administration : Computer fundamentals are essential for network administrators. They help set up and manage computer networks, configure routers and switches, troubleshoot network issues, and ensure reliable connectivity. Knowledge of computer fundamentals enables network administrators to maintain and optimize network performance.
• Cybersecurity : Computer fundamentals are at the core of cybersecurity. Understanding the basics of computer networks, operating systems, encryption techniques, and security protocols helps professionals protect systems from cyber threats. It enables them to identify vulnerabilities, implement security measures, and respond effectively to security incidents.
• Data Analysis : Computer fundamentals are necessary for data analysis and data science. Knowledge of programming, statistical analysis, and database management is essential to extract insights from large datasets. Understanding computer fundamentals helps in processing and analyzing data efficiently, enabling data-driven decision-making.
• Artificial Intelligence and Machine Learning : Computer fundamentals provide the foundation for AI and machine learning. Concepts such as algorithms, data structures, and statistical modelling are vital in training and developing intelligent systems. Understanding computer fundamentals allows professionals to create AI models, train them on large datasets, and apply machine learning techniques to solve complex problems.

Q.1 How long does it take to learn computer fundamentals? 

The time required to learn computer fundamentals can vary depending on your prior knowledge and the depth of understanding you aim to achieve. With consistent effort and dedication, one can grasp the basics within a few weeks or months. However, mastering computer fundamentals is an ongoing process as technology evolves.

Q.2 Are computer fundamentals only for technical professionals? 

No, computer fundamentals are not limited to technical professionals. They are beneficial for anyone who uses computers in their personal or professional life. Basic computer skills are increasingly essential in various careers and everyday tasks.

Q.3 Can I learn computer fundamentals without any prior technical knowledge? 

Absolutely! Computer fundamentals are designed to be beginner-friendly. You can start learning without any prior technical knowledge. There are numerous online tutorials, courses, and resources available that cater to beginners.

Q.4 How can computer fundamentals improve my job prospects? 

Computer skills are highly sought after in today’s job market. Proficiency in computer fundamentals can enhance your employability by opening up job opportunities in various industries. It demonstrates your adaptability, problem-solving abilities, and ability to work with digital tools.

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The hidden cost of the American food system

Asu experts reveal how food production contributes to climate change; share solutions.

Image by Andy Keena

Editor’s note: This is the third story in a series exploring how ASU tackles complex problems to help transform entire systems for the better. Read the first story , about the role of the university in changing the world, and the second story , about about solving the CO2 problem.

From farm to fork to landfill, the U.S. food system accounts for around 30% of greenhouse gas emissions. Its high environmental price tag, plus the exorbitant toll of processed foods on human health, are hidden costs you’ll never see on your grocery store receipt. Meanwhile, the food system fails to meet the needs of more than 44 million people in the U.S. who face hunger, including 1 in 5 children.

Creating new and sustainable food systems that can support the world’s growing population is going to mean rethinking the fundamentals of farming. Researchers at Arizona State University are working with farmers, government agencies, schools and other partners to transform food systems to promote environmental and individual health, including stamping out hunger.

Sustainable agriculture: Ending chemical warfare on farmland

More than half of the contiguous United States — close to 900 million acres — is devoted to agricultural production, whether fields of crops or pastures for livestock. But the way we grow food or raise livestock on these vast swaths of land is putting increasing pressure on nature. An increased demand for food has polluted much of the nation’s water, soil and air with excess fertilizers and chemical sprays.

Pam Marrone , a senior fellow in ASU’s Swette Center for Sustainable Food Systems , is a successful entrepreneur with more than 400 patents who has founded and led companies focused on biological products for pest management and plant health. She commissioned a study that revealed agriculture’s carbon footprint could be reduced by 90% by replacing synthetic pesticides and fertilizers with products made from natural substances such as plants and microbes. 

More articles in this series:

• The role of the university in changing the world
• Clearing the air: How we can fix the CO2 problem and make our lives better

“The study was groundbreaking, but it’s now more widely accepted that biologicals, microorganisms and other natural substances can dramatically change the carbon footprint of farming,” she says.

We can also reduce the need for pesticides by changing some farming practices.

ASU researchers led by Arianne Cease , an associate professor in the School of Sustainability and School of Life Sciences and founding director of the Global Locust Initiative at ASU, have exposed the risks of overgrazing. They made a surprising discovery that links overgrazing land with ravenous locust swarms that regularly sweep across the globe, causing billions of dollars in crop loss. Overgrazing leads to loss of topsoil, loss of organic nitrogen, and plants with a lower nitrogen content and high carbohydrate content, which Cease calls a “doughnut diet” that fuels locusts’ population growth and migratory swarms.

Read more: Overgrazed grasslands tied to locust outbreaks

Cease, also a senior global futures scientist with the Julie Ann Wrigley Global Futures Laboratory , is now working with government agencies worldwide to identify practices that might help stop swarming.

The high cost of cheap food

Beyond the price that consumers pay for food at checkout counters worldwide are $12.7 trillion in hidden costs, reports the United Nations Food and Agriculture Organization . The staggering figure translates to about 10% of global gross domestic product, or $5 per person, per day, worldwide.

Among the hidden costs of food production is farm runoff, a top cause of harmful algae blooms, which release toxins that contaminate drinking water and create dead zones in rivers, lakes and bays. Aquatic life cannot survive in dead zones because of low oxygen levels caused by pollution.

Another hidden cost is food waste, which takes up one-fourth of the space in U.S. landfills, where it rots, generating methane that warms Earth’s climate. Methane is a potent greenhouse gas that has more than 80 times the warming power of carbon dioxide over the first 20 years after it reaches the atmosphere.

Read more: New study finds previously unreported and persistent super-emitting methane plumes from US landfills

The food system also takes a costly toll on human health as people gravitate toward cheap, energy-dense meals when faced with food insecurity, triggering obesity, diabetes and heart disease, among other diet-related conditions.

Exploring these lesser-known costs is the first step toward reducing them, says Alexander Mueller , a Swette Center senior fellow and managing director of TMG, Think Tank for Sustainability.

Mueller is one of the world’s experts on true-cost accounting, which examines the economic, environmental, social and health impacts of food production and consumption to produce a broader picture of its costs and benefits.

“The true costs of food are real, it is not just an academic exercise,” he says. “The full price will be paid in manifold ways — today and tomorrow by our health, by environmental degradation undermining our natural life support systems, or by future generations and people in other continents.”

He adds, “Cheap food in reality is sometimes very expensive.”

Agricultural education: Easing agriculture’s labor shortage

Agriculture and its related industries feed the nation and provide nearly 10% of U.S. employment. But the number of students graduating with degrees in agricultural fields is not meeting industry demand.

Agricultural education needs to attract a diversity of students and keep pace with the increasingly complex nature of agricultural innovation necessary to increase crop yields, boost sustainability and feed a growing world population.

Bolstered by a NextGen grant from the United States Department of Agriculture, ASU is stepping in to fill the critical skills gap. The primary goal of the NextGen program is to create a pipeline of diverse young leaders trained and ready for jobs in the food and agriculture sector, particularly at the USDA.

Increasing diversity in these roles will help ensure that there are many voices in the room to guide food system policymaking, which touches all our lives.

“Our hope is that better-informed students and educated employees will be able to step in to take over some of these positions and manage programs with an eye toward sustainability, equity and keeping the U.S. food system productive and healthy,” says Suzanne Palmieri , director of strategic initiatives at the Swette Center.

The NextGen program includes scholarships for undergraduate and graduate students studying sustainable food systems, paid internship opportunities, workshops to navigate USAjobs.gov, a Model USDA event and more. It engages the community as well, hosting conversations about future USDA workforce needs based on community-identified gaps in service. 

Video courtesy ASU Online

“I think it’s already making significant changes in the way we create food solutions, on the ground, in the community, in industry and in the way our students will be trained in innovative ways,” says Melissa K. Nelson (Turtle Mountain Chippewa), a professor of Indigenous sustainability in the School of Sustainability.

Nelson, also a senior global futures scientist with the Global Futures Laboratory, believes bringing an Indigenous perspective to the industrial agricultural system could yield big benefits in sustainability and human health. 

“Given the way agriculture is currently being done, there’s a lot of topsoil erosion, waste of water, waste of food and use of pesticides and herbicides,” she says.

While the U.S. industrial food system relies on monocultures, where a single crop is grown, the Indigenous approach uses polycultures of two or more crops grown together. Scientific studies show that growing in polycultures can make crops less susceptible to pests and diseases, while enhancing ecosystems, biodiversity, nutrient cycling, and soil and water conservation.

“Those are examples of how traditional Indigenous agricultural practices have historically been more sustainable and how to work toward that goal,” Nelson adds.   

The Farm Bill impacts everyone, not just farmers

Renewed roughly every five years, the Farm Bill is the largest package of legislation in the U.S. dedicated to the country’s food and agriculture systems. In November 2023, Congress voted to extend the 2018 Farm Bill through September of this year. The Congressional Budget Office projects that the United States’ next Farm Bill, a mixture of food assistance and agricultural support, will cost $1.51 trillion, making it the most expensive one in U.S. history.

“The programs that support sustainable agriculture receive pennies on the dollar when compared to what the public is investing in the large-scale industrial system, which is unsustainable,” says Ricardo Salvador , a Swette Center senior fellow and the senior scientist and director of the Food and Environment Program at the Union of Concerned Scientists.

He says row crops lie at the heart of unsustainable agricultural practices in the U.S.

“Imagine 115 million acres of corn and soy as a huge lawn throughout the entire Midwest. Or in the South, it would be soybean, sorghum and cotton. We have these monoculture plantations of just a single crop that lack biodiversity. They require a lot of industrial inputs, mainly fertilizer, very expensive machinery, toxic herbicides and pesticides,” he says.

Row crops are big producers of nitrous oxide, a potent greenhouse gas produced in soils overtreated with nitrogen-based fertilizers. According to one estimate, U.S. croplands emit more than 1 million metric tons of this greenhouse gas each year. Due to the high global warming potential of nitrous oxide, this has the same impact as 300 million metric tons of carbon dioxide.

Though U.S. agriculture takes a heavy toll on the environment, Americans don’t necessarily reap the benefits in our food supply.

“The majority of what U.S. agriculture produces is not food, but actually biofuels such as ethanol and grain that go for livestock feed,” Salvador says. “While the public is told we’re supporting farmers to produce food, we’re importing over 50% of the actual food that we eat. Why should we continue to support that system with very expensive subsidies?”

Ending hunger and food insecurity 1 community at a time

Hunger and food insecurity are widespread in the United States. Approximately 44.2 million people lived in households that had difficulty getting enough food in 2022, up from 33.8 million people the year prior. Those families include more than 13 million children experiencing food insecurity, a jump of nearly 45% from 2021.

One solution is the Slow Food movement, a global, grassroots organization founded in 1989 to prevent the disappearance of local food cultures and traditions, counteract the rise of fast food, and enhance people’s interest in the food they eat, where it comes from and how our food choices affect the world around us.

The Slow Food Phoenix chapter is helping to address food insecurity among Arizona’s children, with 1 out of 4 having inadequate food to eat. Joan McGregor , a senior global futures scientist and philosophy professor in ASU’s School of Historical, Philosophical and Religious Studies , chairs the Slow Food Phoenix board.

Under the Phoenix chapter’s umbrella arose the Blue Watermelon Project, formed to increase access to fresh foods to students in 30 partner schools throughout Phoenix and Tucson. Championed by Charleen Badman, chef and co-owner of FnB restaurant in Scottsdale, Arizona, the program puts chefs in schools, encourages schools to cultivate gardens and teaches children how to make produce taste good.

Video courtesy Blue Watermelon Project

“We’re also doing advocacy work with the legislature, schools and school districts, trying to not only encourage school gardens, but better food in the schools,” McGregor says. “And things are starting to change.”

She cites one success in Arizona as the Arizona Farm to School Network , a statewide hub of connections, research and resources that are gathered and shared to support all communities working to implement and sustain farm to school programming. Getting food directly from local farms to schools introduces children to healthy, fresh food and teaches them where their food comes from. It’s a win-win because selling to schools would boost farmers’ income more than relying upon local farmers markets.

Pitchfork Pantry

ASU’s Pitchfork Pantry is a student-led food pantry that provides fresh produce, rescued groceries and toiletries to ASU community members in need for free.

Malik Yakini is a Swette Center senior fellow and executive director of the Detroit Black Community Sovereignty Network, which operates a 7-acre farm in a city where roughly 69% of households were identified as food insecure in 2021. He is an advocate for urban agriculture and food sovereignty, meaning communities themselves having a say in what their food system will be.

An activist his entire life, over the last 15 years, he has turned his attention toward creating a more equitable food system. He says creating more localized food systems in which food is grown, distributed and sold within communities would be a step in the right direction. Localized food systems could be bolstered by universities, school systems and other public institutions that choose to buy food locally.

Another step is “being very thoughtful about the power of the dollar and how we can use it to support more local, small-scale regenerative farmers instead of supporting the corporate food system that is creating the problems we are faced with,” he says.

Food waste: Becoming a waste watcher

Consumers can improve their health, save money and even protect the environment in a way they might least expect.

“More so than getting an electric car or being thoughtful about turning your lights off in your home, probably the most important thing people can do is reduce food waste,” says Christopher Wharton , senior global futures scientist with the Global Futures Laboratory and associate professor of nutrition in ASU’s College of Health Solutions . 

Almost all — 95% — of the food that is thrown away ends up in landfills. The resulting breakdown of wasted food is a large contributor to greenhouse gas emissions, one of the principal drivers of climate change.

“We have found in our research that reducing food waste is really a matter of education,” says Wharton, who piloted a unique educational intervention study to help reduce food waste in 53 Phoenix homes, with successful results.

“We have this magic bucket, the trash can, and when we put things in it, it’s gone from our lives forever and we don’t think about it. But helping people understand what the actual impact of throwing away food is can help them make some changes,” he says.

In the study, participants were not told what researchers were measuring, but they were trained to properly collect, weigh and report the food waste from their households each week. They were also asked to review educational materials such as podcasts, infographics and videos from the Waste Watchers website . The educational resources include three values the researchers theorized would influence better decisions: impacts on health, home finances and the environment.

“People care about food for different reasons. Some people value managing their food and what they eat, some care about how much their food is costing them and some care about environmental impact,” Wharton says.

During the five-week intervention, participants reduced their food waste by nearly 28%.

“Wasting food is a lost opportunity to eat healthily because the largest proportion of food waste in the home is usually fruits, vegetables, whole grains and perishable foods — foods Americans chronically underconsume, resulting in the outcomes that lead to most American deaths — cardiovascular disease and some cancers. If you avoid food waste, you have more opportunities to eat those healthful foods and drive down your risk for deadly diseases,” says Wharton, who also advocates eating a more plant-based diet.

“What’s good for your health is also good for the environment,” he adds.

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Disaster Incident Analysis via Algebra Stories

• Published: 07 June 2024
• Volume 18 , article number  11 , ( 2024 )

Cite this article

• Berina Celic 1 ,
• Klaus Kieseberg 1 ,
• Bernhard Garn 1 &
• Dimitris E. Simos 1  

Disaster management requires detailed data from past disasters for policy planning as well as for the generation of disaster exercises and simulations. Post-analysis of disasters is often distributed in official reports, which provide detailed analysis of the events that have happened. However, some information in such reports is often only given implicitly as part of natural language and thus not accessible to classical natural language processing-based text mining. To address this problem, in this paper, we propose to consider the information extraction tasks related to post-disaster report analysis as algebra stories, that can be treated with computer algebra systems together with natural language processing. We applied our enhanced information extraction approach in preliminary experiments to the report of a bushfire in 2009 in Victoria, Australia and used four different tools for solving fire-specific algebra story problems (ASP). Our evaluation shows that these tools have difficulty handling the occurring ASPs.

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Acknowledgements

SBA Research (SBA-K1) is a COMET Centre within the COMET - Competence Centers for Excellent Technologies Programme and funded by BMK, BMAW, and the federal state of Vienna. COMET is managed by FFG. This work was performed partly under the following financial assistance award 70NANB21H124 from U.S. Department of Commerce, National Institute of Standards and Technology.

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Celic, B., Kieseberg, K., Garn, B. et al. Disaster Incident Analysis via Algebra Stories. Math.Comput.Sci. 18 , 11 (2024). https://doi.org/10.1007/s11786-024-00586-x

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