bulletproof problem solving kindle

The Imperfectionists

“An engaging collection of often novel and excellent advice for business leaders, which draws on the wisdom of long experience and on many memorable examples of decisions and their consequences. Imperfectionism is a powerful idea.” – Professor Daniel Kahneman, Nobel Laureate

“Under today’s conditions, the authors argue that real-time problem solving should be the heart of strategy development rather than theoretical frameworks, and they present a framework for this approach.”  In Uncertain Times, Embrace Imperfectionism

The world is changing faster and faster, with increasing uncertainty and threat of disruption in every business and nonprofit segment. Conventional approaches to strategy development no longer work.

In this prequel to their Amazon-bestseller, Bulletproof Problem Solving, Conn and McLean introduce a novel approach to strategic problem solving in times of high uncertainty. Based on a decade of research and 45 new case studies, The Imperfectionists posits a dynamic approach to developing organizational direction under uncertainty based on harnessing six reinforcing strategic mindsets.

Imperfectionists are curious, they look at problems from several perspectives, and gather new data and approaches, including from outside their current industry. They deliberately step into risk, proceeding through trial and error, utilizing nimble low consequence and reversible moves to deepen their understanding of the unfolding game being played, and to build capabilities. Imperfectionists succeed with dynamic, real time strategic problem solving, confidently moving forward while others wait for certainty or make impetuous and foolish bets.

McLean and Conn’s The Imperfectionists is a breath of fresh air among books on business strategy. They correctly take problem-solving as the most crucial skill in the strategist’s toolkit and explore six different ways of thinking about difficult uncertain situations. If your company is struggling with “strategies” that are just three-year budgets, get this book as quickly as you can. It will open your mind to powerful ways of dealing with uncertainty and complexity. – Professor Richard Rumelt, author Good Strategy, Bad Strategy and The Crux

Introducing the Bulletproof Problem Solving online course

Complex problem solving is  the  core skill for the 21st  Century , the only way to keep up with rapid change.  But systematic problem solving is not taught in most universities and graduate schools. The online course covers the  seven-step approach to creative problem solving  developed in leading consulting firms. It employs a  highly visual, logic-tree method  that can be applied to almost any problem, from strategic business decisions to global social challenges. Conn and McLean, with  decades of   experience at McKinsey, start-up companies, and environment-focused foundations,  provide a toolkit with detailed, real-world examples.

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Bulletproof Problem Solving Online Course

The Bulletproof Problem Solving online course is a comprehensive and interactive course that provides the user with key learnings from the best selling book,  Bulletproof Problem Solving: The One Skill That Changes Everything . The online course provides insights from the Bulletproof Problem Solving authors, Conn and McLean.

The online course is a self guided, highly interactive course with 4-6 hours of content. The course is designed for people to work at their own pace and develop the problem solving skills employed at leading management consulting firms. There are many worked example problems to practice the 7-step process, as well as a bonus workbook to help solve problems from your own organisation.  

Bulletproof Problem Solving

The one skill that changes everything.

Charles Conn & Robert McLean

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Bulletproof Problem Solving: The One Skill That Changes Everything Paperback – 6 Mar. 2019

Complex problem solving is the core skill for 21 st Century Teams

Complex problem solving is at the very top of the list of essential skills for career progression in the modern world. But how problem solving is taught in our schools, universities, businesses and organizations comes up short. In Bulletproof Problem Solving: The One Skill That Changes Everything you’ll learn the seven-step systematic approach to creative problem solving developed in top consulting firms that will work in any field or industry, turning you into a highly sought-after bulletproof problem solver who can tackle challenges that others balk at.

The problem-solving technique outlined in this book is based on a highly visual, logic-tree method that can be applied to everything from everyday decisions to strategic issues in business to global social challenges. The authors, with decades of experience at McKinsey and Company, provide 30 detailed, real-world examples, so you can see exactly how the technique works in action. With this bulletproof approach to defining, unpacking, understanding, and ultimately solving problems, you’ll have a personal superpower for developing compelling solutions in your workplace.

• Discover the time-tested 7-step technique to problem solving that top consulting professionals employ
• Learn how a simple visual system can help you break down and understand the component parts of even the most complex problems
• Build team brainstorming techniques that fight cognitive bias, streamline workplanning, and speed solutions
• Know when and how to employ modern analytic tools and techniques from machine learning to game theory
• Learn how to structure and communicate your findings to convince audiences and compel action

The secrets revealed in Bulletproof Problem Solving will transform the way you approach problems and take you to the next level of business and personal success.

• ISBN-10 1119553024
• ISBN-13 978-1119553021
• Edition 1st
• Publisher Wiley
• Publication date 6 Mar. 2019
• Language English
• Dimensions 18.54 x 2.03 x 23.37 cm
• Print length 320 pages
• See all details

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Product description

From the inside flap.

"Problem solving is the core skill for the twenty-first century. Now, finally, we have a guide to doing it right that any of us can follow." —Dominic Barton, Global Managing Partner Emeritus, McKinsey & Company

PRAISE FOR BULLETPROOF PROBLEM SOLVING

"We always hired for creative problem solving talent above all else; these guys have cracked the code on a replicable approach for problems large and small. Learn it, practice it!" — Eric Schmidt, Former Chairman and CEO, Google; Visiting Innovation Fellow, MIT

"Together Charles and Rob have taken problem solving out of the business school classroom and into real life, where it belongs. Utilizing 30 cases, these masters of the art have something to teach all of us." — James Gorman, Chairman and CEO, Morgan Stanley

"As a former policymaker who argues for moving beyond policy to the broader enterprise of public problem solving, I welcome this volume! The techniques and insights apply, with various modifications, to problems everywhere: personal, professional, public and private, local, national and global." — Anne-Marie Slaughter, CEO, New America, Former Director of Policy Planning, U.S. Department of State

"Disruption in today's business environment puts problem solving at the top of every leader's challenges. But how? This engaging book puts together a McKinsey team's scientific seven-step approach. From taking a problem apart to rearranging its pieces, to framing it so its solution can be seen, the book presents a must-read analysis for executives and social sector leaders. It excites both the reader's mind and the possibilities for project teams. —Glenn Hubbard, Dean and Russell L. Carson Professor of Finance and Economics, Columbia Business School

7 straightforward steps to solving any problem with creativity and rigor

Complex problem solving is the core skill for twenty-first century teams. It's the only way to keep up with rapid change. Winning organizations now rely on nimble, iterative problem solving, rather than traditional planning processes. In this book you'll learn the seven-step systematic approach to creative problem solving that will work in any field or industry. It employs a highly visual, logic-tree method that can be applied to any problem, from strategic business decisions to global social challenges. Charles and Rob, with decades of experience at McKinsey & Company and other institutions, provide a toolkit with 30 detailed real-world examples, so you can see exactly how the technique works in action.

From the Back Cover

"Problem solving is the core skill for the twenty-first century. Now, finally, we have a guide to doing it right that any of us can follow." ―Dominic Barton, Global Managing Partner Emeritus, McKinsey & Company

"We always hired for creative problem solving talent above all else; these guys have cracked the code on a replicable approach for problems large and small. Learn it, practice it!" ― Eric Schmidt, Former Chairman and CEO, Google; Visiting Innovation Fellow, MIT

"Together Charles and Rob have taken problem solving out of the business school classroom and into real life, where it belongs. Utilizing 30 cases, these masters of the art have something to teach all of us." ― James Gorman, Chairman and CEO, Morgan Stanley

"As a former policymaker who argues for moving beyond policy to the broader enterprise of public problem solving, I welcome this volume! The techniques and insights apply, with various modifications, to problems everywhere: personal, professional, public and private, local, national and global." ― Anne-Marie Slaughter, CEO, New America, Former Director of Policy Planning, U.S. Department of State

"Disruption in today's business environment puts problem solving at the top of every leader's challenges. But how? This engaging book puts together a McKinsey team's scientific seven-step approach. From taking a problem apart to rearranging its pieces, to framing it so its solution can be seen, the book presents a must-read analysis for executives and social sector leaders. It excites both the reader's mind and the possibilities for project teams. ―Glenn Hubbard, Dean and Russell L. Carson Professor of Finance and Economics, Columbia Business School

About the Author

Charles Conn  is CEO of the Rhodes Scholarships in Oxford. Previously, he was a Partner at McKinsey & Company, led a technology start-up to its IPO, and was an early team lead at the Gordon & Betty Moore Foundation in San Francisco.

Robert McLean  is Director Emeritus at McKinsey and Company. He led the Australian and New Zealand McKinsey practice for eight years and served on the firm's global Director's Committee.

Product details

• Publisher ‏ : ‎ Wiley; 1st edition (6 Mar. 2019)
• Language ‏ : ‎ English
• Paperback ‏ : ‎ 320 pages
• ISBN-10 ‏ : ‎ 1119553024
• ISBN-13 ‏ : ‎ 978-1119553021
• Dimensions ‏ : ‎ 18.54 x 2.03 x 23.37 cm
• 270 in Business Life (Books)
• 414 in Psychological Schools of Thought
• 515 in Business Careers (Books)

About the authors

Charles conn.

Charles Conn is a seasoned cross-sector leader, entrepreneur and best-selling author. Charles is an experienced investor, and is co-founder of Monograph Capital, a life sciences venture firm. Before that, he was CEO of Oxford Sciences Innovation, a £600m venture firm formed in partnership with Oxford to develop the University’s advanced science ideas. Charles has been a technology entrepreneur, and as founding CEO of Ticketmaster-Citysearch led the company through its IPO (NASDAQ TMCS) and acquisitions of Match.com, Evite, and other companies. He is co-author of Bulletproof Problem Solving: The One Skill That Changes Everything, published with John Wiley & Sons in 2019, a best seller which also earned a Top 10 reader ranking on McKinsey.com for 2019. It has been taught at Harvard and Oxford, and to the Schmidt Science Fellows, World Economic Forum Global Shapers, Kauffman Fellows, and Rhodes Scholars. He is also a nonprofit education and conservation leader, including a five year term as CEO of the Rhodes Trust, the organization that delivers the Rhodes Scholarships in Oxford. Prior to his Oxford roles, Charles was senior advisor to the Gordon & Betty Moore Foundation, where he led conservation projects including the wild salmon ecosystems initiative and the Palmyra atoll research station. He sits or has sat on many company and nonprofit boards, including Patagonia, the Mandela Rhodes Foundation in South Africa, and Arcadia Foundation in London. He began his career at McKinsey & Company, where he was a Partner and leader in the strategy and energy practices. He is a graduate of Harvard Business School, Boston University, and Oxford University, where he was a Rhodes Scholar.

Robert McLean

Discover more of the author’s books, see similar authors, read author blogs and more

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Bulletproof Problem Solving: The One Skill That Changes Everything Paperback – March 6 2019

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Complex problem solving is the core skill for 21 st Century Teams

Complex problem solving is at the very top of the list of essential skills for career progression in the modern world. But how problem solving is taught in our schools, universities, businesses and organizations comes up short. In Bulletproof Problem Solving: The One Skill That Changes Everything you’ll learn the seven-step systematic approach to creative problem solving developed in top consulting firms that will work in any field or industry, turning you into a highly sought-after bulletproof problem solver who can tackle challenges that others balk at.

The problem-solving technique outlined in this book is based on a highly visual, logic-tree method that can be applied to everything from everyday decisions to strategic issues in business to global social challenges. The authors, with decades of experience at McKinsey and Company, provide 30 detailed, real-world examples, so you can see exactly how the technique works in action. With this bulletproof approach to defining, unpacking, understanding, and ultimately solving problems, you’ll have a personal superpower for developing compelling solutions in your workplace.

• Discover the time-tested 7-step technique to problem solving that top consulting professionals employ
• Learn how a simple visual system can help you break down and understand the component parts of even the most complex problems
• Build team brainstorming techniques that fight cognitive bias, streamline workplanning, and speed solutions
• Know when and how to employ modern analytic tools and techniques from machine learning to game theory
• Learn how to structure and communicate your findings to convince audiences and compel action

The secrets revealed in Bulletproof Problem Solving will transform the way you approach problems and take you to the next level of business and personal success.

• Print length 320 pages
• Language English
• Publisher Wiley
• Publication date March 6 2019
• Dimensions 18.54 x 2.03 x 23.37 cm
• ISBN-10 1119553024
• ISBN-13 978-1119553021
• See all details

Frequently bought together

Customers who bought this item also bought

Product description

From the inside flap.

"Problem solving is the core skill for the twenty-first century. Now, finally, we have a guide to doing it right that any of us can follow." —Dominic Barton, Global Managing Partner Emeritus, McKinsey & Company

PRAISE FOR BULLETPROOF PROBLEM SOLVING

"We always hired for creative problem solving talent above all else; these guys have cracked the code on a replicable approach for problems large and small. Learn it, practice it!" — Eric Schmidt, Former Chairman and CEO, Google; Visiting Innovation Fellow, MIT

"Together Charles and Rob have taken problem solving out of the business school classroom and into real life, where it belongs. Utilizing 30 cases, these masters of the art have something to teach all of us." — James Gorman, Chairman and CEO, Morgan Stanley

"As a former policymaker who argues for moving beyond policy to the broader enterprise of public problem solving, I welcome this volume! The techniques and insights apply, with various modifications, to problems everywhere: personal, professional, public and private, local, national and global." — Anne-Marie Slaughter, CEO, New America, Former Director of Policy Planning, U.S. Department of State

"Disruption in today's business environment puts problem solving at the top of every leader's challenges. But how? This engaging book puts together a McKinsey team's scientific seven-step approach. From taking a problem apart to rearranging its pieces, to framing it so its solution can be seen, the book presents a must-read analysis for executives and social sector leaders. It excites both the reader's mind and the possibilities for project teams. —Glenn Hubbard, Dean and Russell L. Carson Professor of Finance and Economics, Columbia Business School

7 straightforward steps to solving any problem with creativity and rigor

Complex problem solving is the core skill for twenty-first century teams. It's the only way to keep up with rapid change. Winning organizations now rely on nimble, iterative problem solving, rather than traditional planning processes. In this book you'll learn the seven-step systematic approach to creative problem solving that will work in any field or industry. It employs a highly visual, logic-tree method that can be applied to any problem, from strategic business decisions to global social challenges. Charles and Rob, with decades of experience at McKinsey & Company and other institutions, provide a toolkit with 30 detailed real-world examples, so you can see exactly how the technique works in action.

From the Back Cover

"Problem solving is the core skill for the twenty-first century. Now, finally, we have a guide to doing it right that any of us can follow." ―Dominic Barton, Global Managing Partner Emeritus, McKinsey & Company

"We always hired for creative problem solving talent above all else; these guys have cracked the code on a replicable approach for problems large and small. Learn it, practice it!" ― Eric Schmidt, Former Chairman and CEO, Google; Visiting Innovation Fellow, MIT

"Together Charles and Rob have taken problem solving out of the business school classroom and into real life, where it belongs. Utilizing 30 cases, these masters of the art have something to teach all of us." ― James Gorman, Chairman and CEO, Morgan Stanley

"As a former policymaker who argues for moving beyond policy to the broader enterprise of public problem solving, I welcome this volume! The techniques and insights apply, with various modifications, to problems everywhere: personal, professional, public and private, local, national and global." ― Anne-Marie Slaughter, CEO, New America, Former Director of Policy Planning, U.S. Department of State

"Disruption in today's business environment puts problem solving at the top of every leader's challenges. But how? This engaging book puts together a McKinsey team's scientific seven-step approach. From taking a problem apart to rearranging its pieces, to framing it so its solution can be seen, the book presents a must-read analysis for executives and social sector leaders. It excites both the reader's mind and the possibilities for project teams. ―Glenn Hubbard, Dean and Russell L. Carson Professor of Finance and Economics, Columbia Business School

About the Author

Charles Conn  is CEO of the Rhodes Scholarships in Oxford. Previously, he was a Partner at McKinsey & Company, led a technology start-up to its IPO, and was an early team lead at the Gordon & Betty Moore Foundation in San Francisco.

Robert McLean  is Director Emeritus at McKinsey and Company. He led the Australian and New Zealand McKinsey practice for eight years and served on the firm's global Director's Committee.

Product details

• Publisher ‏ : ‎ Wiley; 1st edition (March 6 2019)
• Language ‏ : ‎ English
• Paperback ‏ : ‎ 320 pages
• ISBN-10 ‏ : ‎ 1119553024
• ISBN-13 ‏ : ‎ 978-1119553021
• Item weight ‏ : ‎ 644 g
• Dimensions ‏ : ‎ 18.54 x 2.03 x 23.37 cm
• #220 in Cognitive Science
• #220 in Cognitive Psychology in Professional Science
• #378 in Decision Making in Leadership

About the authors

Charles conn.

Charles Conn is a seasoned cross-sector leader, entrepreneur and best-selling author. Charles is an experienced investor, and is co-founder of Monograph Capital, a life sciences venture firm. Before that, he was CEO of Oxford Sciences Innovation, a £600m venture firm formed in partnership with Oxford to develop the University’s advanced science ideas. Charles has been a technology entrepreneur, and as founding CEO of Ticketmaster-Citysearch led the company through its IPO (NASDAQ TMCS) and acquisitions of Match.com, Evite, and other companies. He is co-author of Bulletproof Problem Solving: The One Skill That Changes Everything, published with John Wiley & Sons in 2019, a best seller which also earned a Top 10 reader ranking on McKinsey.com for 2019. It has been taught at Harvard and Oxford, and to the Schmidt Science Fellows, World Economic Forum Global Shapers, Kauffman Fellows, and Rhodes Scholars. He is also a nonprofit education and conservation leader, including a five year term as CEO of the Rhodes Trust, the organization that delivers the Rhodes Scholarships in Oxford. Prior to his Oxford roles, Charles was senior advisor to the Gordon & Betty Moore Foundation, where he led conservation projects including the wild salmon ecosystems initiative and the Palmyra atoll research station. He sits or has sat on many company and nonprofit boards, including Patagonia, the Mandela Rhodes Foundation in South Africa, and Arcadia Foundation in London. He began his career at McKinsey & Company, where he was a Partner and leader in the strategy and energy practices. He is a graduate of Harvard Business School, Boston University, and Oxford University, where he was a Rhodes Scholar.

Robert McLean

Discover more of the author’s books, see similar authors, read author blogs and more

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• Print length 320 pages
• Language English
• Publisher Wiley
• Publication date 6 March 2019
• Dimensions 18.54 x 2.03 x 23.37 cm
• ISBN-10 1119553024
• ISBN-13 978-1119553021
• See all details

Frequently bought together

Customers who viewed this item also viewed

Product description

From the inside flap.

Problem solving is the core skill for the twenty-first century. Now, finally, we have a guide to doing it right that any of us can follow. --Dominic Barton, Global Managing Partner Emeritus, McKinsey & Company

PRAISE FOR BULLETPROOF PROBLEM SOLVING

We always hired for creative problem solving talent above all else; these guys have cracked the code on a replicable approach for problems large and small. Learn it, practice it! -- Eric Schmidt, Former Chairman and CEO, Google; Visiting Innovation Fellow, MIT

Together Charles and Rob have taken problem solving out of the business school classroom and into real life, where it belongs. Utilizing 30 cases, these masters of the art have something to teach all of us. -- James Gorman, Chairman and CEO, Morgan Stanley

As a former policymaker who argues for moving beyond policy to the broader enterprise of public problem solving, I welcome this volume! The techniques and insights apply, with various modifications, to problems everywhere: personal, professional, public and private, local, national and global. -- Anne-Marie Slaughter, CEO, New America, Former Director of Policy Planning, U.S. Department of State

Disruption in today's business environment puts problem solving at the top of every leader's challenges. But how? This engaging book puts together a McKinsey team's scientific seven-step approach. From taking a problem apart to rearranging its pieces, to framing it so its solution can be seen, the book presents a must-read analysis for executives and social sector leaders. It excites both the reader's mind and the possibilities for project teams. --Glenn Hubbard, Dean and Russell L. Carson Professor of Finance and Economics, Columbia Business School

7 straightforward steps to solving any problem with creativity and rigor

Complex problem solving is the core skill for twenty-first century teams. It's the only way to keep up with rapid change. Winning organizations now rely on nimble, iterative problem solving, rather than traditional planning processes. In this book you'll learn the seven-step systematic approach to creative problem solving that will work in any field or industry. It employs a highly visual, logic-tree method that can be applied to any problem, from strategic business decisions to global social challenges. Charles and Rob, with decades of experience at McKinsey & Company and other institutions, provide a toolkit with 30 detailed real-world examples, so you can see exactly how the technique works in action.

From the Back Cover

"Problem solving is the core skill for the twenty-first century. Now, finally, we have a guide to doing it right that any of us can follow." —Dominic Barton, Global Managing Partner Emeritus, McKinsey & Company

"We always hired for creative problem solving talent above all else; these guys have cracked the code on a replicable approach for problems large and small. Learn it, practice it!" — Eric Schmidt, Former Chairman and CEO, Google; Visiting Innovation Fellow, MIT

"Together Charles and Rob have taken problem solving out of the business school classroom and into real life, where it belongs. Utilizing 30 cases, these masters of the art have something to teach all of us." — James Gorman, Chairman and CEO, Morgan Stanley

"As a former policymaker who argues for moving beyond policy to the broader enterprise of public problem solving, I welcome this volume! The techniques and insights apply, with various modifications, to problems everywhere: personal, professional, public and private, local, national and global." — Anne-Marie Slaughter, CEO, New America, Former Director of Policy Planning, U.S. Department of State

"Disruption in today's business environment puts problem solving at the top of every leader's challenges. But how? This engaging book puts together a McKinsey team's scientific seven-step approach. From taking a problem apart to rearranging its pieces, to framing it so its solution can be seen, the book presents a must-read analysis for executives and social sector leaders. It excites both the reader's mind and the possibilities for project teams. —Glenn Hubbard, Dean and Russell L. Carson Professor of Finance and Economics, Columbia Business School

About the Author

Product details.

• Publisher ‏ : ‎ Wiley; 1st edition (6 March 2019)
• Language ‏ : ‎ English
• Paperback ‏ : ‎ 320 pages
• ISBN-10 ‏ : ‎ 1119553024
• ISBN-13 ‏ : ‎ 978-1119553021
• Item Weight ‏ : ‎ 644 g
• Dimensions ‏ : ‎ 18.54 x 2.03 x 23.37 cm
• Country of Origin ‏ : ‎ USA
• #103 in Self-Help for the Workplace
• #504 in Self-Help for Success
• #1,114 in Analysis & Strategy

About the authors

Robert mclean.

Discover more of the author’s books, see similar authors, read author blogs and more

Charles Conn

Charles Conn is a seasoned cross-sector leader, entrepreneur and best-selling author. Charles is an experienced investor, and is co-founder of Monograph Capital, a life sciences venture firm. Before that, he was CEO of Oxford Sciences Innovation, a £600m venture firm formed in partnership with Oxford to develop the University’s advanced science ideas. Charles has been a technology entrepreneur, and as founding CEO of Ticketmaster-Citysearch led the company through its IPO (NASDAQ TMCS) and acquisitions of Match.com, Evite, and other companies. He is co-author of Bulletproof Problem Solving: The One Skill That Changes Everything, published with John Wiley & Sons in 2019, a best seller which also earned a Top 10 reader ranking on McKinsey.com for 2019. It has been taught at Harvard and Oxford, and to the Schmidt Science Fellows, World Economic Forum Global Shapers, Kauffman Fellows, and Rhodes Scholars. He is also a nonprofit education and conservation leader, including a five year term as CEO of the Rhodes Trust, the organization that delivers the Rhodes Scholarships in Oxford. Prior to his Oxford roles, Charles was senior advisor to the Gordon & Betty Moore Foundation, where he led conservation projects including the wild salmon ecosystems initiative and the Palmyra atoll research station. He sits or has sat on many company and nonprofit boards, including Patagonia, the Mandela Rhodes Foundation in South Africa, and Arcadia Foundation in London. He began his career at McKinsey & Company, where he was a Partner and leader in the strategy and energy practices. He is a graduate of Harvard Business School, Boston University, and Oxford University, where he was a Rhodes Scholar.

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Complex problem solving is the core skill for twenty-first-century teams

Complex problem solving is at the very top of the list of essential skills for career progression in the modern world. But how problem solving is taught in our schools, universities, businesses and organizations comes up short. In Bulletproof Problem Solving: The One Skill That Changes Everything you'll learn the seven-step systematic approach to creative problem solving developed in top consulting firms that will work in any field or industry, turning you into a highly sought-after bulletproof problem solver who can tackle challenges that others balk at.

The problem-solving technique outlined in this book is based on a highly visual, logic-tree method that can be applied to everything from everyday decisions to strategic issues in business to global social challenges. The authors, with decades of experience at McKinsey and Company, provide thirty detailed, real-world examples, so you can see exactly how the technique works in action. With this bulletproof approach to defining, unpacking, understanding, and ultimately solving problems, you'll have a personal superpower for developing compelling solutions in your workplace.

Table of contents

Product information.

• Title: Bulletproof Problem Solving
• Author(s): Jonathan Cowley, Charles Conn, Robert McLean
• Release date: April 2019
• Publisher(s): Ascent Audio
• ISBN: 9781469072265

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Bulletproof Problem Solving: The One Skill That Changes Everything Paperback – 6 Mar. 2019

• Print length 320 pages
• Language English
• Publisher Wiley & Sons
• Publication date 6 Mar. 2019
• Dimensions 18.54 x 2.03 x 23.37 cm
• ISBN-10 1119553024
• ISBN-13 978-1119553021
• See all details

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"Problem solving is the core skill for the twenty-first century. Now, finally, we have a guide to doing it right that any of us can follow." —Dominic Barton, Global Managing Partner Emeritus, McKinsey & Company

PRAISE FOR BULLETPROOF PROBLEM SOLVING

"We always hired for creative problem solving talent above all else; these guys have cracked the code on a replicable approach for problems large and small. Learn it, practice it!" — Eric Schmidt, Former Chairman and CEO, Google; Visiting Innovation Fellow, MIT

"Together Charles and Rob have taken problem solving out of the business school classroom and into real life, where it belongs. Utilizing 30 cases, these masters of the art have something to teach all of us." — James Gorman, Chairman and CEO, Morgan Stanley

"As a former policymaker who argues for moving beyond policy to the broader enterprise of public problem solving, I welcome this volume! The techniques and insights apply, with various modifications, to problems everywhere: personal, professional, public and private, local, national and global." — Anne-Marie Slaughter, CEO, New America, Former Director of Policy Planning, U.S. Department of State

"Disruption in today's business environment puts problem solving at the top of every leader's challenges. But how? This engaging book puts together a McKinsey team's scientific seven-step approach. From taking a problem apart to rearranging its pieces, to framing it so its solution can be seen, the book presents a must-read analysis for executives and social sector leaders. It excites both the reader's mind and the possibilities for project teams. —Glenn Hubbard, Dean and Russell L. Carson Professor of Finance and Economics, Columbia Business School

7 straightforward steps to solving any problem with creativity and rigor

Complex problem solving is the core skill for twenty-first century teams. It's the only way to keep up with rapid change. Winning organizations now rely on nimble, iterative problem solving, rather than traditional planning processes. In this book you'll learn the seven-step systematic approach to creative problem solving that will work in any field or industry. It employs a highly visual, logic-tree method that can be applied to any problem, from strategic business decisions to global social challenges. Charles and Rob, with decades of experience at McKinsey & Company and other institutions, provide a toolkit with 30 detailed real-world examples, so you can see exactly how the technique works in action.

From the Back Cover

About the author.

Charles Conn is CEO of the Rhodes Scholarships in Oxford. Previously, he was a Partner at McKinsey & Company, led a technology start-up to its IPO, and was an early team lead at the Gordon & Betty Moore Foundation in San Francisco.

Robert McLean is Director Emeritus at McKinsey and Company. He led the Australian and New Zealand McKinsey practice for eight years and served on the firm's global Director's Committee.

Product details

• Publisher ‏ : ‎ Wiley & Sons; 1. edition (6 Mar. 2019)
• Language ‏ : ‎ English
• Paperback ‏ : ‎ 320 pages
• ISBN-10 ‏ : ‎ 1119553024
• ISBN-13 ‏ : ‎ 978-1119553021
• Dimensions ‏ : ‎ 18.54 x 2.03 x 23.37 cm
• 280 in Soft Skills (Books)
• 5,610 in Lifestyle (Books)
• 5,918 in Science, Nature & Maths

About the authors

Charles conn.

Charles Conn is a seasoned cross-sector leader, entrepreneur and best-selling author. Charles is an experienced investor, and is co-founder of Monograph Capital, a life sciences venture firm. Before that, he was CEO of Oxford Sciences Innovation, a £600m venture firm formed in partnership with Oxford to develop the University’s advanced science ideas. Charles has been a technology entrepreneur, and as founding CEO of Ticketmaster-Citysearch led the company through its IPO (NASDAQ TMCS) and acquisitions of Match.com, Evite, and other companies. He is co-author of Bulletproof Problem Solving: The One Skill That Changes Everything, published with John Wiley & Sons in 2019, a best seller which also earned a Top 10 reader ranking on McKinsey.com for 2019. It has been taught at Harvard and Oxford, and to the Schmidt Science Fellows, World Economic Forum Global Shapers, Kauffman Fellows, and Rhodes Scholars. He is also a nonprofit education and conservation leader, including a five year term as CEO of the Rhodes Trust, the organization that delivers the Rhodes Scholarships in Oxford. Prior to his Oxford roles, Charles was senior advisor to the Gordon & Betty Moore Foundation, where he led conservation projects including the wild salmon ecosystems initiative and the Palmyra atoll research station. He sits or has sat on many company and nonprofit boards, including Patagonia, the Mandela Rhodes Foundation in South Africa, and Arcadia Foundation in London. He began his career at McKinsey & Company, where he was a Partner and leader in the strategy and energy practices. He is a graduate of Harvard Business School, Boston University, and Oxford University, where he was a Rhodes Scholar.

Robert McLean

Discover more of the author’s books, see similar authors, read author blogs and more

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