market research interviewer responsibilities

Job Description

Market Research Interviewer job description

Example market research interviewer requirements on a job description.

• Bachelor's Degree in Market Research or related field
• Proficiency in data collection and analysis
• Strong working knowledge of SPSS, SAS, or similar software
• Knowledge of survey design
• Experience in conducting interviews
• Excellent communication and interpersonal skills
• Ability to think critically and draw conclusions
• Strong attention to detail
• Ability to meet deadlines
• Excellent organizational skills

Market Research Interviewer job description example 1

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Market Research Interviewer job description FAQs

What are the most common skills on a job description for a market research interviewer.

Updated March 14, 2024

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Career: Market Research Interviewer

Last Updated: November 10, 2020

While most market research interviewers won’t describe their jobs as glamorous, they are still an integral part of the marketing process. In fact, you could say that without the hard work and dedication of research interviewers, market research wouldn’t be nearly as helpful for a marketing director.

Market research interviewers are typically entry-level research positions that allow companies to get first-hand looks into how the public views a product, service or brand. Read on to discover how these individuals get opinions and use those opinions to inform marketing efforts.

What do they do?

Location and opportunity.

According to Indeed.com, several locations are currently hiring market research interviewers, including companies in:

• Westlake, TX
• Nashville, TN
• New York, NY
• Pittsburgh, PA

Market research interviewers spend their days interviewing dozens of potential customers about their views on a product or brand. They identify target populations who would most likely buy a product, and gain an understanding of what it is they like about that product.

They usually interview consumers through various means, such as cold calls, emails, online surveys, and face-to-face discussions. They don’t only get a base opinion from a consumer, but also the “why” behind that opinion.

Market research interviewers collect data and submit it to research managers, who then sift through that data to find the meaningful elements. Other professionals they work with typically include:

• Market Analysts
• Market Research Managers
• Consumer Marketing Managers

Qualifications

Our recommended schools, grand canyon university (gcu).

GCU's Colangelo College of Business offers leading edge degrees that address the demands of contemporary business environments.

Southern New Hampshire University (SNHU)

Explore the bond between business and consumer behavior with a degree in marketing.

Market research interviewer positions are typically entry-level, making them great positions for recent graduates or those looking to get involved in the industry. Researcher interviewers must enjoy talking with others, and are approachable enough to walk up potential interviewees and get their opinions.

Most market research interviewers earn bachelor’s degrees in marketing before taking the position, but some companies will hire interviewers based on previous experience.

Become a Market Research Interviewer

Because they are entry-level positions, market research interviewers typically earn between $20,000 and $40,000, but there is huge potential for growth in these positions. Those who do well as interviewers might go on to higher-level researcher positions.

If you’re interested in learning more about interviewing potential customers, contact  schools offering degrees in marketing .

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Market research interviewer - overview

As a market research interviewer, you'll conduct interviews and research to collect information on the opinions, likes and dislikes of consumers, businesses and other groups. Read our job profile to see if you're suited to this role and what you might need to study to get employed.

Learn what the role involves below.

Learn what the role involves

See what opportunities are out there

Career development

Find out how you'll build skills and experience

Requirements

Know what you'll need to land a job

What does a market research interviewer do?

As a market research interviewer, there's a good chance you'll be employed by a market research agency. These agencies vary in size and carry out work on behalf of clients on a variety of projects, in all sorts of industries. Or, you may be employed directly by a company (client-side), where you'll conduct market research for them exclusively.

The exact type of work you'll do depends on who you're employed by. But your main responsibility will be to gather information about customer opinions and trends, marketing effectiveness, customer requirements and more. You're likely to specialise in either quantitative research (statistics and numbers) or qualitative research (opinion-based).

What will your days involve?

Daily tasks will vary but could involve:

• Analysing research methods in view of improving them

How much can you earn as a market research interviewer?

The average salary for a market research interviewer in the UK is £19,240.

Does a market research interviewer role involve travel in the UK or overseas?

You might travel within the UK or overseas if you need to for a research project.

Can you work from home as a market research interviewer?

You can work from an office, agency, call center or from home depending on your employer. Much of your work will be over the phone or via email but you may also meet people in person for interviews.

Courses In England

Skills for business (enterprise and customer service) - level 3.

• Provider: BLACKPOOL AND THE FYLDE COLLEGE
• Start date: 02 September 2024
• Location: Blackpool

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• Provider: NCG
• Location: Carlisle

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Top 12 Market Research Interviewer Skills to Put on Your Resume

In the dynamic field of market research, possessing a robust set of skills can significantly enhance your resume and set you apart as a highly valuable candidate. This article delves into the top 12 skills that market research interviewers should highlight on their resumes to demonstrate their expertise and adaptability in capturing insightful data and driving strategic decisions.

Market Research Interviewer Skills

• SurveyMonkey
• Google Analytics

SPSS (Statistical Package for the Social Sciences) is a software tool used for data analysis and statistical research, commonly utilized in market research to organize, analyze, and visualize survey data for informed decision-making.

Why It's Important

SPSS is important because it provides powerful tools for data analysis and interpretation, enabling market research interviewers to uncover insights from survey data, identify trends, and make evidence-based decisions.

How to Improve SPSS Skills

To improve your skills in SPSS for market research, focus on the following concise steps:

Learn the Basics: Start with understanding the SPSS interface, data entry, and basic data manipulation. IBM offers a Getting Started Tutorial that covers these fundamentals.

Master Data Analysis Techniques: Enhance your ability to perform various statistical analyses such as descriptive statistics, correlation, regression, and ANOVA. The UCLA Institute for Digital Research and Education provides excellent guides for conducting these analyses in SPSS.

Improve Data Visualization Skills: Develop your skills in creating and interpreting graphs and charts in SPSS. The IBM SPSS Visualization Designer can help create compelling data visualizations.

Automate Tasks with Syntax: Learning SPSS syntax can greatly improve your efficiency. Raynald's SPSS Tools offers a comprehensive SPSS Syntax Introduction that can help you automate repetitive tasks.

Stay Updated: SPSS is continuously updated; staying informed about new features and functionalities enhances proficiency. The official IBM SPSS Software page is a great resource for updates and tutorials.

Join SPSS Communities: Engage with other SPSS users through forums and communities. The IBM Community is a valuable platform for sharing knowledge, solving problems, and learning from experienced users.

By focusing on these areas, you can significantly improve your SPSS skills which are crucial for a Market Research Interviewer.

How to Display SPSS Skills on Your Resume

2. Qualtrics

Qualtrics is a cloud-based software platform that enables users to collect and analyze data for market research, customer satisfaction, and experience management through surveys and other feedback mechanisms.

Qualtrics is important because it offers a comprehensive suite of tools for creating, distributing, and analyzing surveys, enabling Market Research Interviewers to efficiently gather and interpret data to inform business decisions.

How to Improve Qualtrics Skills

To enhance Qualtrics for a Market Research Interviewer, consider the following concise strategies:

Customize Surveys: Tailor surveys with advanced logic and branching to ensure relevancy for each respondent. Utilize Qualtrics' survey logic to guide this customization.

Integrate Data Sources: Connect Qualtrics with CRM and analytics tools for a unified view of customer insights. Explore Qualtrics integrations for seamless data synchronization.

Enhance Data Analysis: Leverage Qualtrics' statistical analysis and AI capabilities to uncover deep insights and trends within the data collected.

Improve Response Rates: Use engaging question types and distribution channels that match your target audience's preferences to boost participation.

Ensure Data Privacy: Follow best practices for data collection and storage, adhering to regulations. Refer to Qualtrics' security statement to understand and implement necessary security measures.

Continuous Learning: Stay updated with Qualtrics training and certifications to leverage the platform's full potential effectively.

Implementing these strategies can significantly improve your efficiency and effectiveness as a Market Research Interviewer using Qualtrics.

How to Display Qualtrics Skills on Your Resume

3. SurveyMonkey

SurveyMonkey is an online survey tool that enables users, including market research interviewers, to create, distribute, and analyze surveys to gather data for market research purposes.

SurveyMonkey is a crucial tool for a Market Research Interviewer as it provides a user-friendly platform for designing, distributing, and analyzing surveys efficiently, enabling the collection of valuable data and insights to inform market trends and consumer behavior.

How to Improve SurveyMonkey Skills

To enhance SurveyMonkey for a Market Research Interviewer, focus on these key areas:

Advanced Question Logic : Implement more sophisticated question logic to tailor surveys based on respondent answers, improving relevance and response rates. SurveyMonkey's Advanced Logic offers insights.

Integration with CRM Tools : Streamline data analysis by integrating SurveyMonkey with CRM platforms like Salesforce, enabling seamless data transfer and insights. SurveyMonkey's Salesforce Integration provides a starting point.

Mobile Optimization : Optimize surveys for mobile devices to increase response rates, as more users are likely to respond on-the-go. Mobile Optimization Tips from SurveyMonkey can guide improvements.

Enhanced Reporting Features : Implement more robust reporting tools for deeper analysis, including cross-tabulation and filter options for more granular insights. Explore SurveyMonkey's Analyze Features for details.

User Experience (UX) Improvement : Focus on simplifying the survey creation and distribution process, making it more intuitive for market researchers. SurveyMonkey User Experience offers a glimpse into current capabilities.

By focusing on these areas, SurveyMonkey can become a more powerful tool for market research interviewers, enhancing data collection and analysis capabilities.

How to Display SurveyMonkey Skills on Your Resume

Excel is a versatile spreadsheet software developed by Microsoft, used for data analysis, storage, and visualization, essential for organizing and interpreting market research data.

Excel is crucial for a Market Research Interviewer as it enables efficient organization, analysis, and visualization of data collected from surveys or interviews, facilitating the extraction of insights and trends critical for making informed decisions.

How to Improve Excel Skills

To improve your Excel skills for a Market Research Interviewer role, focus on the following concise steps:

Master Basic Functions: Start with understanding and using basic functions like SUM, AVERAGE, COUNT, MAX, and MIN. Excel functions .

Learn Data Analysis Tools: Get familiar with PivotTables, charts, and slicers to analyze and visualize data. PivotTable tutorial .

Understand Conditional Formatting: Use conditional formatting to highlight trends and patterns in your data. Conditional formatting guide.

Develop Data Validation Skills: Implement data validation rules to maintain data integrity. Data validation.

Use Formulas for Market Analysis: Learn to use advanced formulas relevant to market research like VLOOKUP, INDEX+MATCH, and IF statements. Advanced formulas .

Enhance Reporting with Dashboards: Create interactive dashboards for insightful reporting. Dashboard creation.

Automate Repetitive Tasks with Macros: Learn basic VBA to automate repetitive tasks, saving time and reducing errors. Introduction to VBA .

Practice Regularly: Practice by working on real-life market research data sets or Excel project simulations.

Seek Feedback and Keep Learning: Join Excel forums or groups on LinkedIn to share your work, get feedback, and learn from others. Excel Forum and LinkedIn Excel Groups .

By focusing on these areas, you can significantly improve your Excel skills, making you more effective and efficient in your role as a Market Research Interviewer.

How to Display Excel Skills on Your Resume

Tableau is a powerful data visualization tool used to analyze and present data insights effectively, often utilized in market research to transform complex datasets into intuitive, interactive dashboards and reports.

Tableau is important for a Market Research Interviewer because it enables efficient data visualization and analysis, allowing for clear insights and trends identification from market research data, facilitating informed decision-making and strategic planning.

How to Improve Tableau Skills

Improving your Tableau skills, especially for a Market Research Interviewer role, involves a mix of enhancing your technical proficiency, understanding of data visualization principles, and knowledge of market research methodologies. Here's a concise guide:

Master the Basics : Ensure you're comfortable with Tableau basics. Tableau provides an official learning path tailored for different skill levels.

Advanced Tableau Techniques : Dive into advanced topics such as complex calculations, custom visualizations, and dynamic dashboards via Tableau's Advanced Training.

Data Visualization Best Practices : Understand the principles behind effective data visualization to make your findings more impactful. Edward Tufte’s book, "The Visual Display of Quantitative Information", is a great resource, and so is Storytelling with Data .

Market Research Specific Learning : Focus on how to effectively use Tableau in market research contexts. Resources like GreenBook Blog provide insights into market research trends and how tools like Tableau can be leveraged.

Tableau Public : Practice your skills and get inspired by exploring and publishing to Tableau Public , a free platform to share your visualizations with the world.

Stay Updated : The field of data visualization and tools like Tableau are constantly evolving. Follow the Tableau Blog for the latest updates, tips, and tricks.

Networking and Community Engagement : Join Tableau User Groups (TUGs) and participate in forums like the Tableau Community Forums to exchange knowledge with peers.

Certification : Consider obtaining a Tableau certification to validate your skills officially. Information on certification paths can be found on the Tableau Certification Page .

Combining these resources and strategies will significantly enhance your Tableau skills, making you more effective in your role as a Market Research Interviewer.

How to Display Tableau Skills on Your Resume

SAS is a software suite used for advanced analytics, business intelligence, data management, and predictive analytics, widely utilized in market research for analyzing data, generating reports, and deriving insights.

SAS (Statistical Analysis System) is crucial for a Market Research Interviewer because it enables efficient data analysis and interpretation, facilitating the extraction of actionable insights from market research data, and supports decision-making based on empirical evidence.

How to Improve SAS Skills

To improve your SAS (Statistical Analysis System) skills, especially for a Market Research Interviewer role, focus on the following short and concise steps:

Learn SAS Basics : Start with understanding the basics of SAS programming. Use the official SAS tutorials to grasp foundational knowledge.

Practice Data Manipulation : Master data manipulation techniques including importing, cleaning, and transforming data. The UCLA IDRE SAS resources offer excellent guides and examples.

Understand Statistical Procedures : Familiarize yourself with statistical procedures used in SAS for analysis, such as PROC MEANS, PROC FREQ, and PROC REG. The SAS documentation is a valuable resource.

Explore SAS Macros : Learn how to automate repetitive tasks with SAS Macros to increase efficiency. The SAS Macro Programming Made Easy book is a great starting point.

Use SAS Visual Analytics : Gain skills in SAS Visual Analytics to present data findings effectively. Explore the Visual Analytics tutorials for hands-on learning.

Join SAS Communities : Engage with the SAS Community to learn from experienced professionals and participate in discussions.

Apply Knowledge in Projects : Apply your skills in real or simulated market research projects. This hands-on experience is invaluable.

By focusing on these steps and utilizing the linked resources, you can significantly improve your SAS skills for a Market Research Interviewer position.

How to Display SAS Skills on Your Resume

R is a programming language and software environment used for statistical computing and graphics, widely utilized in data analysis, data visualization, and statistical modeling, including applications in market research for analyzing consumer data and trends.

R is important for a Market Research Interviewer because it offers powerful statistical analysis, data visualization capabilities, and flexibility in managing and interpreting large datasets, enabling insightful and evidence-based decision-making.

How to Improve R Skills

Improving your R skills, especially for a market research interviewer role, involves a combination of enhancing your coding capabilities, understanding statistical analysis, and mastering data visualization. Here’s a concise guide:

Learn the Basics : Begin with the fundamentals of R syntax and programming concepts. The R for Data Science book is an excellent starting point.

Statistical Analysis : Since market research heavily relies on interpreting data, focus on statistical models and analysis techniques. DataCamp’s Statistics with R track is practical for this.

Data Visualization : Mastering data visualization with ggplot2 will enhance your ability to communicate insights. The Data Visualization with ggplot2 guide is a valuable resource.

Survey Data Analysis : Learn to handle survey data specifically, as it's core to market research. Useful resources include the Survey package in R for analysis and the Qualtrics website for integrating survey data into R.

Practice with Real-world Datasets : Apply your skills on market research datasets to simulate real-world scenarios. Kaggle is an excellent platform for finding datasets and participating in competitions.

Stay Updated and Network : Join R-related forums and networks like R-bloggers and Stack Overflow to stay updated on the latest trends and solutions.

Advanced Techniques : As you progress, delve into advanced topics such as machine learning with R to uncover deeper insights from your data. The caret package is a great place to start.

By following these steps and continuously practicing, you’ll significantly improve your R skills, making you a more effective market research interviewer.

How to Display R Skills on Your Resume

Python is a high-level, versatile programming language that is widely used for web development, data analysis, artificial intelligence, and automation.

Python is important because it offers a simple and versatile programming language that can efficiently handle data analysis, automation, and integration tasks, crucial for gathering, processing, and interpreting market research data effectively.

How to Improve Python Skills

To improve your Python skills for a role as a Market Research Interviewer, focus on learning and practicing the following key areas:

Data Analysis : Master libraries like Pandas and NumPy for data manipulation and analysis. Pandas Documentation , NumPy Tutorial

Data Visualization : Learn to use Matplotlib and Seaborn to create insightful charts and graphs. Matplotlib Tutorials , Seaborn Guide

APIs : Understand how to use APIs to fetch data for analysis. Practice with requests or HTTPx library. Requests Documentation , HTTPx Documentation

Automating Surveys : Automate the process of sending and analyzing surveys with Python scripting. Automate the Boring Stuff with Python

Machine Learning : For advanced insights, learn basics of machine learning with scikit-learn. Scikit-learn Tutorial

Practice and Projects : Apply your skills in real-world projects or contribute to open-source. GitHub is a great platform for collaboration and project hosting.

Continuous Learning : Stay updated with the latest in Python and data science through platforms like Real Python and DataCamp.

Remember, consistent practice and real-world application of these skills will significantly enhance your proficiency in Python for market research.

How to Display Python Skills on Your Resume

NVivo is a qualitative data analysis software that helps market research interviewers organize, analyze, and find insights in unstructured data, such as interview transcripts, surveys, and social media content.

NVivo is important for a Market Research Interviewer because it enables the efficient organization, analysis, and interpretation of complex qualitative data, providing deeper insights into consumer behavior and market trends.

How to Improve NVivo Skills

To improve NVivo for Market Research Interviewers, consider the following concise strategies:

Enhance Your Coding Skills : Become proficient in thematic coding to categorize data effectively. Utilize NVivo's tutorials for advanced coding techniques.

Leverage Automation Features : Utilize NVivo’s auto-coding features for efficient data organization. Explore the auto-coding guide to streamline your analysis.

Integrate with Survey Tools : Connect NVivo with survey platforms like Qualtrics or SurveyMonkey for seamless data import. This integration simplifies data collection and analysis. Learn more about data import options.

Utilize Query Functions : Master NVivo’s query functions to dive deeper into your data. This allows for complex analysis and insights generation. The NVivo query guide offers comprehensive instructions.

Enhance Collaboration : If working in a team, use NVivo’s collaboration features for shared data analysis. Explore options for team-based analysis in the collaboration guide.

Stay Updated : Regularly update NVivo to the latest version for new features and bug fixes. Check the NVivo release notes for the latest updates.

Participate in Workshops and Webinars : Improve your expertise by attending NVivo workshops and webinars. These sessions can provide new insights and methodologies for market research.

By implementing these strategies, Market Research Interviewers can significantly enhance their proficiency and efficiency in using NVivo for qualitative data analysis.

How to Display NVivo Skills on Your Resume

10. Google Analytics

Google Analytics is a web analytics service that tracks and reports website traffic, providing insights into user behavior, which is vital for market research and understanding customer preferences.

Google Analytics is crucial for a Market Research Interviewer as it provides detailed insights into user behavior, preferences, and demographics, enabling the development of more targeted and effective market research strategies.

How to Improve Google Analytics Skills

To enhance your proficiency in Google Analytics as a Market Research Interviewer, focus on these concise strategies:

Get Certified: Start by completing the Google Analytics Academy courses . These courses range from beginner to advanced levels, providing a comprehensive understanding of Google Analytics.

Utilize Custom Reports: Tailor reports to your specific market research needs. Custom reports can help you analyze data that is most relevant to your projects. Learn more about custom reports here.

Leverage Segmentation: Use segmentation to drill down into your data. This allows for a more detailed analysis of user behavior and can be particularly useful in market research. Check out how to apply segments here.

Set Up Goals and Conversion Tracking: Identify what conversions are important for your market research and set up goals in Google Analytics to track these actions. This feature is crucial for measuring the success of your research objectives. Learn to set up goals here.

Stay Updated: Google Analytics is constantly evolving. Stay informed about the latest features and updates by regularly checking the Google Analytics Blog .

Participate in Forums and Groups: Engage with the Google Analytics community through forums and groups such as the Google Analytics Help Community to share insights, ask questions, and learn from experienced professionals.

By integrating these strategies, you can significantly improve your Google Analytics skills and leverage its full potential for market research.

How to Display Google Analytics Skills on Your Resume

11. Salesforce

Salesforce is a cloud-based software company that provides customer relationship management (CRM) services, along with a suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

Salesforce is crucial for a Market Research Interviewer because it provides a comprehensive CRM platform that streamlines data management, enhances customer interactions, and automates many processes, allowing for more efficient and effective market research activities.

How to Improve Salesforce Skills

To enhance Salesforce for a Market Research Interviewer, consider the following steps:

Customize Data Fields: Tailor Salesforce fields to capture specific data relevant to market research, such as respondent demographics and survey responses. Salesforce customization guide .

Integrate Survey Tools: Use third-party survey tools and integrate them with Salesforce for seamless data collection and analysis. Tools like SurveyMonkey or Qualtrics can be integrated. Salesforce AppExchange for survey tools .

Automate Workflows: Set up automated workflows for follow-ups, survey dissemination, and data entry to increase efficiency. Workflow automation guide.

Utilize Reports and Dashboards: Leverage Salesforce's reporting tools to analyze survey data, track respondent engagement, and generate insights. Custom reports and dashboards can be tailored to your specific needs. Creating reports and dashboards.

Implement Salesforce Einstein: Use Salesforce Einstein for AI-driven predictions, recommendations, and insights based on your market research data. Salesforce Einstein details.

Enhance Security: Ensure data privacy and security, especially for sensitive respondent information, by utilizing Salesforce's security features. Salesforce security guide .

Continuous Training: Keep up with Salesforce updates and provide ongoing training for your team to leverage the platform's full potential. Salesforce training resources .

Implementing these strategies can significantly improve the efficiency and effectiveness of market research activities within Salesforce.

How to Display Salesforce Skills on Your Resume

12. ZoomInfo

ZoomInfo is a comprehensive B2B database software that provides detailed information on businesses and professionals, useful for market research, sales prospecting, and lead generation activities.

ZoomInfo is important for a Market Research Interviewer because it provides comprehensive and accurate data on companies and contacts, enabling targeted outreach and informed research, thus enhancing the efficiency and effectiveness of market research efforts.

How to Improve ZoomInfo Skills

Improving ZoomInfo for a Market Research Interviewer involves enhancing data accuracy, integration capabilities, and user experience. Here's a concise guide:

Data Accuracy : Regularly update databases to ensure contact information is current. Utilize machine learning algorithms for continuous data verification and enrichment. ZoomInfo

Integration Capabilities : Enable seamless integration with CRM systems and market research tools for efficient workflow. Offer APIs for custom integrations. ZoomInfo Integrations

User Experience : Simplify the user interface for easy navigation. Provide comprehensive training materials and responsive customer support. ZoomInfo Learning Hub

Enhancing these areas can significantly improve the effectiveness and efficiency of market research activities.

How to Display ZoomInfo Skills on Your Resume

Related Career Skills

• Research Interviewer
• Market Research Analyst
• Marketing Research Analyst
• Market Research Assistant
• Market Research Associate
• Market Research Manager

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Market Research Job Description

Market research duties & responsibilities.

To write an effective market research job description, begin by listing detailed duties, responsibilities and expectations. We have included market research job description templates that you can modify and use.

Sample responsibilities for this position include:

Market Research Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Market Research

List any licenses or certifications required by the position: CPM, SPSS, SAS, PMP, BHBIA, ESRI, MACC, AER, LEED, CT

Education for Market Research

Typically a job would require a certain level of education.

Employers hiring for the market research job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Marketing, Business, Economics, Statistics, Psychology, Social Sciences, Education, MBA, Mathematics, Business/Administration

Skills for Market Research

Desired skills for market research include:

Desired experience for market research includes:

Market Research Examples

• Microsoft Word (.docx) .DOCX
• PDF Document (.pdf) .PDF
• Image File (.png) .PNG
• Forecast and track marketing and sales trends
• Work closely with sales and marketing, developing consultative relationships with this staff and strategic plans
• Interpreting what the data means, forecasting future trends and providing regular reporting of findings and recommendations
• Applying qualitative and quantitative techniques to gather and interpreting the data to produce substantiated recommendations
• Utilize various research databases to provide national and market-level quantitative and qualitative data for client pitches
• Create national and local market-level based data driven presentations that meet the client’s objectives
• Defines and prioritizes appropriate and necessary sales learning services with dealers and districts based on annual business planning cycle
• Determine learning activities that best serve dealer/district business goals
• Develop planning actions plus subsequent advertising and training programs that directly impact meeting sales forecast
• Assist in execution of planned learning and training activities
• Familiar with programming and fielding online surveys using softwares such as Confirmit, Vovici, SurveyMonkey, Qualtrics
• Bachelor’s degree in a quantitative field of study
• Some writing experience
• At least 5 years of experience in Market Research vendor management (RFP development, vendor vetting, contract management, project management, post mortem, qualitative, quantitative, competitive)
• At least 5 years of experience in design of research, execution of research, and dissemination of find
• At least 5 years of survey and question development (survey design, question development, survey coding)
• Communicate with and coordinate product group and internal support resources to meet field driven product/skills training, dealer sales career development, and overall planning support
• Analyze and critique post program results to determine if goals were met
• Work as a team with dealer and field personnel to gain maximum benefit from company resources
• Direct marketing services at dealer level to support business unit/dealer/district specified learning programs
• Review benefits from focused approach
• Understand the scope, functionality, and availability of market and product research tools and research reports
• Identify and track meaningful market and product trends occurring in the investment management marketplace
• Execute and summarize research surveys of institutional sales force and client-facing portfolio specialists to systematically gather market intelligence
• Communicate effectively to various types of audiences, through both verbal and written means
• Develop reports and informational decks based on third-party sources and/or original research conducted that display and understanding of underlying content, recognition of target audience, and awareness of timetables
• Creatively designs and develops new tools, methodologies and approaches for analysis and data management, in support of clients, with an eye for re-use and/or expansion
• Familiar with statistical or crosstabulation software application
• Master’s Degree preferably in Market Research, Business, Marketing or Communications
• Be enrolled in a four year accredited university in commutable proximity to our NYC office
• Technical knowledge of game development is a plus
• Bachelors or Master Degree in related field – MBA, Math/Statistics, Marketing, Marketing Research
• Prepare sales deck slides for sales pitches
• Direct, design, implement, and analyze quantitative market research projects
• Collect and analyze data using basic research techniques
• Deliver insights from survey data that impact the success of your client's business
• Build client relationships as a "trusted advisor" in order to solve critical business problems
• Strategically suggest research solutions and studies to further client success
• Consultatively deliver against client key performance indicators
• Manage and influence across internal and external clients
• A minimum of 2 - 3 years in a quantitative research role
• A flair for building new relationships and nurturing existing relationships with internal and external clients
• Be able to translate complex information into presentable results to client
• 3 years' experience in Market Research using qualitative and quantitative methods, preferable for a multinational company
• Knowledge of competitive and Market Analysis tools and statistics
• Available to work 40 hours a week for 6 months, start date ASAP, post grads and December grads will be considered
• Bachelor's or Advanced Degree in Business, Mathematics, and/or a related field
• Solid analytic and critical thinking skills
• Analyzes data and recommends specific actions based on findings
• Examines and analyzes statistical data to forecast future marketing trends
• Collects data on consumer preferences and buying habits
• Prepares and presents reports and graphic illustrations of findings
• Act as market intelligence advisor to a wide variety of internal business clients, including Product Management, Marketing, Recruitment, Student Experience, Academic Leadership, and Senior Management to interpret research findings in the context of critical business needs and to apply this knowledge in developing and improving business strategy
• Support all phases of research projects including consulting with internal clients to identify research questions, recommending methodological approach, evaluating internal and external resource options, managing project execution and results analysis, developing presentations, and disseminating results to business teams
• Support a team of diverse clients and research vendors
• Work on research projects from initial idea/concept to implementation
• Participate in innovation and process improvement efforts within the Market & Business Insights (MBI) team
• Assist in managing department and project budgets
• Bachelor Degree in Marketing, Business, Advertising, Psychology or related field
• 2-3 years working experience in Market Research using primary research surveys, secondary and/or syndicated data
• 2-3 years of experience with key Media analytics tools, such as Nielsen, MRI, Kantar, comScore, Scarborough, Omniture/Adobe and/or other specialized tools
• Experience in the media industry, such as working with or for a media company, consulting firm, an ad agency or a market/media research company is preferred, but not required
• Minimum of a Bachelor's Degree in Business (Marketing) or Educational (Instructional Design), with prior experience in dealer learning development work in a Distribution Services Division or Business Unit Division
• Proven competency in launching and delivering multiple learning projects/programs
• Apply various Market Strategies methodologies to research projects
• Demonstrate understanding of survey sampling concepts, their impact, and use
• Draft questionnaires using Market Strategies’ preferred questionnaire writing processes
• Use Market Strategies tools and/or technology to format survey and prepare for programming
• Monitor the quality of the data and discard non qualified respondents (set and apply strike criteria)
• Perform phases of the data analysis plan using necessary tools with guidance from experienced Analyst team members
• Analyze research results and create graphical displays to convey the implications of the data
• Extract qualitative findings from transcripts or summaries of Focus Groups/IDIs
• Complete in-depth interviews (IDIs) or assist with Focus Groups
• Share insight research across director teams within CMI, including Wireless, Wireline (TV/Broadband), New Product, and Total Experience/Shopper teams
• Completion of a Bachelor’s degree – preferably in Mathematics, Finance, Economics, Marketing, Statistics, Computer Science or a related field – is required
• Approximately three to five years of experience in the financial services industry is necessary to successfully perform the responsibilities of this position
• Must possess keen analytical skills which are required for reviewing market information, interpreting results, and identifying the most relevant details
• Effective verbal and written communication is required
• Must be capable of working with data, visualizing an output, and executing efficiently and clearly from model to distributed report
• Experience in working with institutional and/or retail investment products and related marketing research databases/ software systems is strongly preferred

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