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9 Flight Attendant Resume Examples & Guide for 2024

Delta Flight Attendant

Best for senior and mid-level candidates

There’s plenty of room in our elegant resume template to add your professional experience while impressing recruiters with a sleek design.

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Flight Attendant Resume

• Flight Attendant Resumes by Experience
• Flight Attendant Resumes by Role

Your wanderlust has brought you a career that takes you all over the world.  Crafting a well-written resume  or writing a cover letter for a job seems far less exciting than seeing the sparkling Eiffel Tower or taking a safari through Kenya’s national parks. 

Still, it’s an essential process of your job hunt. We understand that  writing a resume  isn’t easy, but that’s why we’re here. 

After researching what airlines need from flight attendants in 2024,  we’ve compiled the following flight attendant resume samples and tips guaranteed to help you nab your next flight attendant role . With our help, before you know it, you’ll be well on your way to taking off on your next adventure!

or download as PDF

Why this resume works

• A summary demonstrates the best you have to offer, so mention anything explicitly described in the job description, like exceptional customer service and conflict resolution skills.
• All flight attendants must be certified, and many obtain additional education to get more certificates, so if you have any other certifications, add them! 

Senior Flight Attendant Resume

• Numbers are concrete evidence that you’re up to the challenge since they’re measurable.  
• Write your resume in reverse-chronological order so that your most recent job appears first. Since this position is likely the most relevant, it’s a wise move.

Entry-Level Flight Attendant Resume

• Good examples of transferable skills include customer service, collaboration, and conflict resolution. Use your objective to connect skills you learned in previous roles to what you’ll provide as a flight attendant at a specific company.
• Our number one rule?  Be honest.  If Lufthansa wants German speakers, but you can barely ask where the restroom is, don’t include your abilities at speaking Deutsch on your resume. Interviewers will ask you to demonstrate your skills, so always tell the truth!

Lead Flight Attendant Resume

• This is where metrics are beneficial. Numbers and percentages regarding increased efficiency, the number of passengers you served, and anything related to time is a great way to show employers you made a difference.
• To help with space if you’re using a  resume template , try rearranging sections and adjusting the font, vertical spacing, and margin sizes.
• Just make sure the text is big, and you have some white space!
• Include only three of your most relevant jobs so you can provide detailed descriptions for each one.

First Time Flight Attendant Resume

• Get inspired by a section in Everlyn’s first time flight attendant resume describing her tenure at Southwest Airlines. If such isn’t feasible for you, travel or hospitality-related roles like travel agent assistant or hotel front desk receptionist can suffice.

Cabin Crew Resume

• For a cabin crew resume, you could highlight your experience with Pipedrive for inventory management, Amadeus for streamlining passenger check-in, FlyMedic to overhaul safety training, and SkyBreath for fuel management. And if you have also worked as a customer service agent, tools worth mentioning in this case include Zendesk, Trello, and Salesforce.

Corporate Flight Attendant Resume

• For instance, customer service, safety protocols, team management, and innovative solutions should be the main highlights of your corporate flight attendant resume.
• In your flight attendant cover letter , you can take more time to show your customer service and safety protocol skills in action.

Delta Flight Attendant Resume

• For instance, your achievements to boost customer satisfaction ratings and increase conversions as a receptionist and call center agent, respectively, should have a place in your Delta flight attendant resume.

International Flight Attendant Resume

• Discuss duties that are specific to international travel, such as answering passenger questions regarding flight destinations.  
• Don’t forget to include your language abilities if you can speak more than one language.
• A summary can demonstrate your unique competencies concerning international travel, which is vital for your international flight attendant resume.
• Always tailor this section for each job application by listing the company name, position you’re seeking, and the goals you hope to achieve if you get the position.

Related resume guides

• Career change

Flight Attendant Resume Guide for 2024 [W/ Examples]

You’re a flight attendant.

AKA - a friendly individual that attends to a flyer’s every need.

In fact, you act as the face of the airline !

Now, you’ll be faced with many problems during your career, but it’s time to face your first one.

Your resume!

Airlines want to see that you have the necessary skills and experience under your belt.

But how do you do this?

Well, buckle up! 

We’re about to take you through a step-by-step process to making your own flight attendant resume.

• A job-winning flight attendant resume example
• How to write a flight attendant resume that gets you invited to interviews
• How to use the latest tips and tricks for a flight attendant resume that stands out and highlights your value

Now, before we move on, here’s a complete flight attendant resume to spark some inspiration:

How to Format a Flight Attendant Resume

Before you can reach top-speed and reveal your top achievements, you need to decide on the correct resume format

After all, the hiring manager won’t be impressed with a resume that is unprofessional and hard to read. 

Currently, the most common resume format for flight attendants is the “reverse-chronological” format, which displays the most recent achievements first

Other resume formats you could try are…

• Functional Resume – Got the required skills, but not the flight attendant experience? This format focuses on your skills, instead of your work experience.
• Combination Resume – Like the name suggests, a combination resume is a mix between the “Functional” and “Reverse-Chronological” formats, which means it focuses on both skills AND work experience.

Once you’ve landed on the correct format, you need to get your resume layout right.

Here’s what we recommend:

• Margins - One-inch margins on all sides
• Font - Pick a professional font that is slightly different (Do: Ubuntu, Roboto, etc. Don’t: Comic Sans)
• Font Size - Use a font size of 11-12pt for normal text and 14-16pt for headers
• Line Spacing - Use 1.0 or 1.15 line spacing
• Resume Length – Try and stick to a 1-page limit. If you’re having trouble with this, please view these one-page resume templates

Use a Flight Attendant Resume Template

Ever used a text editor as a resume-building tool? 

Two words: total headache.

Although Word is great for creating simple documents, it is far from the best at creating resumes with strict structure.

Want to create a flight attendant resume, but without the headache? 

Use a flight attendant resume template .

What to Include in a Flight Attendant Resume

The main sections in a flight attendant resume are…

• Contact Information
• Work Experience

Want a resume that stands out even more? Try these optional sections:

• Awards & Certification

Interests & Hobbies

Now, we’re going to explain how to write each of these sections…

Want more information on the resume sections? Check out our guide to What to Put on a Resume .

How to Write Your Contact Information Correctly

The contact section should be kept simple and precise.

But that’s not excuse to rush through it.

In fact, many job hopefuls make the mistake of rushing through this section, only for them to make crucial errors.

As such, take your time checking every single digit!

For your contacts section, include:

• Title - Keep this professional and factually correct
• Phone Number - List the phone that you’ll be most available on, and make sure there are no errors
• Email Address - Use a professional email address ([email protected]), not that funny one you created back in school ([email protected]).
• Location - Applying for a job abroad? Mention your location.
• (Optional) Relevant Social Media : LinkedIn, Medium, Instagram
• Kelly Ball, Flight Attendant. 101-358-6095. [email protected]
• Kelly Ball, Your Flight Friend 101-358-6095. [email protected]

How to Write a Flight Attendant Resume Summary or Objective

For a clean takeoff , your resume needs a strong introduction…

Especially with recruiters spending less than 6 seconds looking at each resume! 

Although scary, this fact highlights the importance of a resume that commands attention.  

But how can we do this?

The answer is simple: use a resume summary or objective .

In short, both the resume summary and objective are sections that introduce the main points of your resume.

The two sections have their differences…

A resume summary is a short paragraph that summarizes your professional experiences and achievements.

• Friendly, safety-conscious flight attendant with four years of cabin crew experience on international and domestic flights. Achieved 99.8% passenger satisfaction score at HardJet Airlines. Passionate about becoming the new flight attendant for XYZ Airlines, where my skills can be leveraged to maximise the quality of service.

A resume objective is a 2-4 sentence snapshot of what you want to achieve professionally.

• Friendly and approachable hotel receptionist for 5* hotel chain in New York. Experience attending to crowds of customers, which resulted in a 99.4% customer satisfaction score. Seeking an opportunity to leverage my interpersonal skills and passion for travel by joining the team at XYZ Airlines.

So, which one do you pick? 

In short, experienced flight attendants should use a resume summary, whereas flight attendant hopefuls should go for a resume objective.  

How to Make Your Flight Attendant Work Experience Stand Out

The work experience section is the most important section in any flight attendant resume.

Sure, it’s good to talk about your skills and education, but nothing shows your value like a rich work history.

Here’s how to structure your work experience section:

• Position name
• Company Name
• Responsibilities & Achievements

Flight Attendant

ACME Airlnes

01/2017 – 03/2020

• Recommended an alternative boarding system that reduced delays by 12% 
• Completed 1000+ hours of domestic and international flights within commercial jets holding up to 400 people
• Used efficient stowing techniques to ensure all luggage was secure
• Served refreshments to all passengers – received 98% positive feedback from passenger satisfaction surveys
• Helped to diffuse a high-level situation before it turned into an emergency

As you can see, the above example focuses on the applicant’s impressive achievements, instead of the basic flight attendant duties. 

“Served drinks”

“Served refreshments to all passengers – received 98% positive feedback from passenger satisfaction surveys”

So, what’s our point here?

Well, the first statement is too generic. Sure, you served drinks, but was this done successfully or not? 

The second statement is data-driven with specific details. It screams, “I will maintain the high standards of service within your airline” .

If you don’t bother with the details, the airline won’t bother calling you in for an interview!

Use Action Words to Make Your Flight Attendant Resume POP!

• “In charge of”
• “Worked in”

I challenge you to find a flight attendant resume that doesn’t include these exact words.  

And since you need to use every word to stand out, we’d recommend replacing these words with power words to emphasis your responsibilities and achievements:

• Conceptualized
• Spearheaded

How to Correctly List Your Education 

The most important section in a flight attendant resume is your experience.

The second most important section is your education.

Now, you don’t need any specialized degree to be a successful flight attendant, but you do usually require a high school degree or equivalent.

There’s nothing too complicated here, just list your resume in the following layout: 

• Degree Type & Major
• University Name
• Years Studied
• GPA, Honours, Courses, and anything else you might want to add

B.A. in Hospitality Management 

Boston State University

2015 - 2019

• Relevant Courses: Food Services in Cultural Institutions, Food and Beverage Technology, Establishing Service Standards and Procedures, On-Site Food Service Management, and Kosher Foodservice

Still have questions that need answering? Check out our guide on how to list education on a resume .

Top 14 Skills for a Flight Attendant Resume

The hiring manager needs to see that you’ve got what it takes to be a great flight attendant.

After all, you’ll be the face of the airline to every passenger!

As hiring managers usually have a checklist of required skills, you need to think carefully, and list the main skills in your arsenal.

Failure to do so will result in the hiring manager putting your resume straight into the “no” pile!

Need some inspiration?

Here are some of the most common and desirable flight attendant skills.

Hard Skills for Flight Attendants:

• Intercom Operation
• Safety Orientation Announcements
• Bridge Maintenance
• CPR & First Aid
• Emergency Procedures
• Plane Evacuation Protocols
• Inventory Control
• Counter Terrorism Measures

Soft Skills:

• Communication
• Stress Tolerance
• Safety Consciousness
• Time Management
• Multitasking
• Soft skills are remarkably important for a flight attendant. However, try not to go overboard with listing them. You see, every applicant will have the same generic skills listed.

Looking for a more comprehensive list of skills? Here’s a mega-list of 150+ must-have skills .

Other Resume Sections You Can Include

Keep your seatbelt fastened, because we’re not done yet!

Remember… your resume needs to go above and beyond . 

And a resume that looks the same as the others isn’t quite good enough.

When competing against experienced flight attendants, the following sections could be the deciding factor in whether you’re successful or not.

Awards & Certifications

Have you completed hospitality-relevant courses on Coursera?

Have you won an award for your flight attendant duties?

If there’s anything that shows your talents or knowledge, be sure to include this section in your resume!

Awards & Certificates

• “Improving Communication Skills” - Coursera Certificate
• “Learning How to Learn” - Coursera Certificate

As a flight attendant, you’ll be flying to different destinations around the world.

You will be attending to people who speak different languages to your common tongue. 

As such, being able to speak other languages is a useful skill to have.

You don’t have to be fluent either.

Being able to speak to a basic standard is more than enough to include on your resume.

To keep everything organized, split the languages by proficiency:

• Intermediate

Do you have a hobby you like to do in your spare time?

If so, definitely include it in your resume!

You see, having interests and hobbies make you more relatable. By including them in your resume, you��re giving the hiring manager a sneak peek into the type of person you are.

In a world where flight attendants are hiding behind their qualifications, don’t be afraid to show your personality. 

Not sure which hobbies & interests are relevant or suitable? We have a guide for that!

Match Your Cover Letter with Your Resume

Uh oh - more writing! 

But don’t head for the runway just yet, as a cover letter is extremely important. 

Covers letters show the airline that you dream of working for this airline, not any which will take you. 

By crafting a convincing cover letter, you are allowing your application to fly above the competition.

The first step to writing a convincing cover letter is to get the structure right. Here’s how to do that:

And here’s what to write in each section:

Contact Details

Your personal contact information, including full name, profession, email, phone number, location, website.

Hiring Manager’s Contact Information

Full name, position, location, email

Opening Paragraph

Start with a short, snappy introduction that hooks the hiring manager. Make sure to mention:

• The position you’re applying for
• Your experience summary and top achievement

Got the hiring manager hooked? Then go through the rest of your background. Some of the points you can mention are...

• Why you want to work for this specific airline
• Anything you know about the airlines culture
• Your top flight attendant skills
• If you’ve worked in similar industries or positions

Closing Paragraph

This is where you:

• Summarize the main points
• Thank the hiring manager for reading
• End with a call to action to continue the dialog, like “I’d love to further discuss how my experience as an X can help the airline with Y”

Formal Salutations

Use a formal closing, such as “Best regards” or “Sincerely.”

If you still need more information, please view your step-by-step guide on how to write a cover letter .

Key Takeaways

Fasten your seatbelt!

Because if you follow the above steps, you’re about to land that flight attendant job!

Now, let’s have a quick rundown:

• Perfect the formatting on your flight attendant resume. We recommend using the most popular format: reverse-chronological
• Stand out from your competition by using a resume summary or objective
• Try to talk about your most notable achievements rather than your daily tasks
• Match your flight attendant resume with a well-written cover letter

Related Resume Examples

• Receptionist Resume
• Bar and Restaurant Manager Resume
• Customer Service Resume
• Event Planner Resume
• Social Worker Resume
• Volunteer Resume

At Novorésumé, we’re committed to helping you get the job you deserve, every step of the way! Follow our career blog to stay up to date with industry-leading advice. Or, check out some of our top guides:

• How to Make a Resume with No-Experience [21+ Examples]
• 43+ Resume Tips and Tricks to Land Your Next Job in 2024
• How Long Should a Resume Be [For Any Profession]

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Click here to go to the complete flight attendant resume sample

What is a resume for flight attendants?

It is documentation of your core skills and experience that can help you communicate your efficiency to the hiring managers.

Flight attendants play a major role in the airline and transportation industry while taking up responsibilities revolving around customer service and hospitality.

So if you are seeking a job in this field you need to draft the best flight attendant resume.

Read on to learn how to draft a resume for airline jobs that can land you your dream job.

Furthermore, you can get a detailed insight into the following FAQs:

• How do you make an airline resume?
• What is the job description of flight attendant?
• What should a flight attendant put on their resume?
• What skills are important for flight attendants?

Who Needs a Flight Attendant Resume?

A cabin crew is responsible for a good flight experience. This comprises the comfort, safety, and welfare of all national and international passengers.

Making flight attendant resumes are almost as simple as making any other in as many ways. So, if a resume is the one thing stopping you from getting your dream flight attendant job, this article is perfect for solving your problem.

Two recruits check your flight attendant resume.

Specialist recruitment agencies advertise roles on behalf of major commercial and budget airlines from across the globe. Providers of training courses often have close links to recruitment agencies and airlines, which can be helpful.

Why Do You Need a Flight Attendant Resume?

Usually, top airline companies take only 7.4 seconds to scan a resume. That means you only have 7 seconds to grab the recruiter’s attention. That can only happen with a professional and well-formatted flight attendant resume.

Before applying for flight attendant jobs, make sure to pick a flight attendant resume format that grabs attention.

Here are some formatting tips you need to keep in mind:

• Always add your name and address on resume, along with Linkedin profile information
• Write a flight attendant resume summary at the top of your resume
• Add your flight attendant work history in a reverse chronological order
• Select a professional resume design to make your resume stand out from other resumes
• Attach a flight attendant cover letter with your resume

Also Read: Why is it important to tailor a resume to a specific job?

Flight Attendant Job Descriptions

Here is a typical job description for a flight attendant:

• Be present at pre-flight meetings on details of the flight.
• Make sure that enough supplies of emergency apparatus and refreshments are on board.
• Help in cleaning the cabins during flights.
• Show how to use emergency and safety equipment.
• Ensure all commuters have fastened their seat belts and ensure that additional safety necessities are fulfilled.
• Serve and sell snacks, meals, and beverages.
• Take care of commuters’ requirements and especially of those with special needs.
• Reassure the commuters during flight, like when the airplane strikes turbulence.
• Provide first aid to the commuters when needed.
• Give instructions in case of emergency.

Also Read: How to find a job you love?

How to Write a Flight Attendant Resume?

Creating your resume is an easy task if done the right way!

Let us show you how:

Step 1: Compile Your Details

Your master resume is used for general purposes such as creating your LinkedIn profile and posting to large job boards.

You create a target flight attendant resume that includes only things that are relevant to the specific flight attendant job you are aiming at when you apply to a particular flight attendant job opportunity, based on your master resume.

Step 2: Emphasize Customer Service Skills

The flight attendant job is closely related to that of a customer service job. It is of utmost importance that you include your customer service skills in your flight attendant resume skills section. Most airlines seek professionals who know how to handle the commuters and emergencies that can come in a flight.

If you have no airline experience, then focus on highlighting your customer service history and skills in your flight attendant resume.

You can build up a bridge in your flight attendant resume by relating and explaining how you can use your sales associate or server skills to serve the commuters in the plane and give the airlines happy and satisfied commuters.

Ensure the commuters provide a satisfactory flight service by attending to passengers in distress, answering the passengers’ questions, serving beverages and food, or providing special assistance.

Step 3: Write Your Header

When writing your profile name, make sure that your name is written clearly with the correct spellings and proper spacing.

Step 4: Draft Your Professional Experience Section

Recruiters will examine a candidate’s work history to determine if the kind of jobs they’ve held relate to the on-board tasks a Flight Attendant performs. If you have customer service experience, highlight your skills to distinguish yourself from the pack.

For example, if you worked as a bartender, the hiring team will assume that you will be great at customer service.

Step 5: Showcase Achievements

When writing your achievements in your flight attendant resume, quantify them and start each point with a power verb .

Power verbs like prepared, neatened, organized, recruited, certified , and oversaw can be used to describe how effectively you do your flight attendant job.

Focus on your skills that saved money, met goals, solved problems, and helped in implementing processes. You can see how to do these things in the samples given below.

Including survey responses or commendations from fellow crew members and customers is very effective, as it adds credibility to your skills as an attendant.

Step 6: Highlight Your Skills

It is a must for you you to highlight your flight attendant resume skills to make the recruiters recognize your potential.

First aid, CPR, AED, and any other emergency health response training are pertinent if you have them and can also be included in the “Additional Skills” section.

• In-depth knowledge of Federal Aviation Regulations
• CPR & First Aid Certified
• Hospitality : Ensuring passengers have a comfortable flight
• Conflict Resolution : Settle disputes and complaints in a polite manner
• Time Management : Adhere to the flight itinerary
• Fluency in a foreign language

Step 7: Summarizing Your Profile

One way to make an outstanding flight attendant resume is to start your flight attendant resume summary with a powerful statement. This will grab the recruiter's attention and will force them to read your resume further. Also, make sure you include all the keywords written in the flight attendant job description.

This will demonstrate that you pay attention to details and give the recruiter another reason to hire you. Ensure all the information written in your flight attendant resume is relevant to the job you are applying for.

Step 8: Use the Right Flight Attendant Resume Format

If you've got relevant and enough experience of being a flight attendant, then the reverse-chronological resume format fits you. This resume format will highlight your experience, work history, and duties chronologically and help recruiters gauge your experience.

If you are a newbie to the world of flight attendants, then you can include your internships or training in the first in your flight attendant resume, followed by the education/certifications you have.

Ensure to write the professional section in one-line bullet points with proper bolding and groupings.

If you have no work experience, add other sections like extracurricular activities, languages, etc.

Step 9: Provide Contact Details

The personal information section comes just after the header. In this section, you need to provide specific personal information to help the recruiter get in touch with you if you get shortlisted for the interview.

In this section, you will provide three things:

• Personal Phone Number,
• Personal E-mail Address,
• Current Location of Residence.

Apart from the things mentioned above, no other personal information is required.

• Phone Number : A personal phone number will serve as the primary source through which the recruiter might contact you.

When writing the personal phone number, put a plus sign (+) and then first write your country’s International Subscriber Dialing (ISD) code.

If you have more than one number you use, then write only one number out of them which you use primarily and on which you are available 24x7.

• E-mail Address : Next in line is the personal e-mail address. The personal e-mail address will be written in the center, right next to the personal phone number.

If you have more than one personal e-mail address, then write the one you use daily.

At this stage of resume making, you can also provide any external hyperlinks to any of your social media profiles like LinkedIn, Facebook, Instagram, etc.

You can also add a hyperlink to any personal website if it is relevant to the profile you are applying for.

• Current Location of Residence : Third in line is your current location of residence. It will be written right next to the personal e-mail address, on the right-hand corner.

When writing your current location, do not write the complete address. City, Country code will be enough.

Also Read: What is the best way to draft a resume contact information section?

Step 10: Make a Profile Title

Profile title is one of the essential things in a resume. It helps the recruiter to know for which profile you've applied. It also serves as a deciding factor for the recruiter, which helps him decide whether to read your resume further.

A profile title needs to be optimized according to your target profile. It should be able to put across your target profile properly. Also, the profile title is supposed to be the second-largest text in the whole of your resume.

It should be written between the font size of 12-14 size points .

Flight Attendant: Education Section

To become a flight attendant, you need a minimum high school diploma. However, most airlines prefer applicants with a graduation degree in some course.

A few things to keep in mind:

• The degrees that are considered the most relevant to this profile are business, public relations, tourism, communications, or social science.
• A course and fluency in speaking a foreign language are needed for those applicants who want to work on an international flight.
• A few flight attendants attend special academies which specialize in the training of flight attendants.

Flight Attendant: Work Experience

The work experience section is the essential section of a flight attendant’s resume. You need to ensure how you can structure the professional experience section professionally.

Following are the essential elements of the flight attendant resume professional experience:

• Name of the Position
• Company Name
• Starting Date
• Ending Date
• Roles and Accomplishments

Example of Professional Experience Section on Flight Attendant Resume

Flight Attendant Boing Airlines

Jul ‘19 - Nov ‘21

• Implemented new boarding procedures as part of reducing boarding time by 22%
• Completed 1000+ hours of flights while attending to 400+ passengers
• Served refreshments to passengers while aiding with their questions
• Resolved high-stress situations and educated passengers on flight safety procedures

By this example, you can see that professional experience is not just listing responsibilities vaguely. It’s also providing accurate statistics with the experience.

It tells the recruiter that you are not talking out of thin air. You really have the skill and knowledge.

Flight Attendant: Certifications

All the flight attendants need to be FAA certified. The flight attendants have to complete the initial training program & clear a proficiency test in order to get the certification.

There are different types of certifications for each type of airplane, so the flight attendants need to take training in the certification course related to their specific flight.

Also, if you wish to change your airplane type to some different kind of airplane, you need first to complete the certification training about that specific airplane.

When writing the certification section in the flight attendant resume, you need to include these elements:

• Name of the certification
• Certification body
• Date of certification and expiration date
• Certification number (if available)

Here are some certifications for flight attendants:

• Travel and Tourism Professional (TTP)
• Certified Aviation Manager (CAM)
• Certified Travel Associate (CTA)

Flight Attendant: Skills

A flight attendant should have the following skills:

Attentiveness

To make sure the travel experience is pleasant for the commuters, the flight attendants should pay attention to their needs. They should also be aware of all the safety and security risks.

Conversational Skills

Flight attendants must interact efficiently, listen intently, and speak clearly with the commuters and the crew members.

Customer-service Skills

They should cope with stressful situations and meet the needs of the commuters effectively; a flight attendant should have resourcefulness, finesse, and self-composure.

Decision-making Skills

Flight attendants should have the ability to act calmly in times of emergency.

Physical Strength

Flight attendants’ duty may require them to stand or walk for a long time along with lifting baggage. Their vision needs to be at least 20/40 as often they have to conform to requirements regarding height and weight.

Flight attendants need to look professional, and that's why there should be no visible body piercings, tattoos, or unprofessional hairstyles or makeup.

Are you mentally and physically capable of doing the flight attendant job? Since you are required to pass a medical test to prove your fitness, it’s a good idea to list some type of activity or sport under the ‘Interests’ category of your flight attendant resume.

Also Read: How to curate a professional resume skills section?

Flight Attendant Resume Sample

• Attended passengers by serving meals , beverages & refreshments , leading to 100% customer satisfaction
• Assisted passengers with issues such as air-sickness while scoring 1 00% positive reviews online
• Made in-flight announcements & provided special service to children, elderly & differently-abled
• Demonstrated emergency equipment & procedures to passengers on 200+ flights
• Conducted cabin safety checks before departure & solved passenger queries during flight
• Cleaned cabins & ensured inventory of food supplies & emergency equipment
• Operated all mechanical & safety equipment by adhering to industry standards & regulations
• Completed +1000 hours of international & +2000 hours of domestic flights in Boeing flights consisting 250+ passengers
• Packed & transported ordered grocery to vehicles & helped customers in tracking it
• Ensured highest standards of hygiene & safety in-store & of grocery items
• Cooperated with the logistics department to help in data entry & billing & tracked customer & product traffic
• Provided suggestions to upper management for decreasing theft & return of products
• Top 5 percentile of the class
• Assisted in conducting internal & external research to formulate & develop a customer maturity model
• Helped in conducting industry & market research to target new business

Key Takeaways

Here are some of the key takeaways from the flight attendant resume blog:

• Do not write the entire resume in paragraph form. Only the summary/objective section should be in paragraph form rest all the resume points of your resume will be written in one-line bullet points .
• Make sure each resume point is written using the cause-effect method, writing what you did and why you did it. This way, you'll be able to bring out your contribution and the impact that it had.
• Ensure that the formatting of your resume is consistent throughout the resume. Use bullets to write all your resume points. Doing so will increase the readability of your resume.
• To write your certifications and training that you have completed, make a separate section named ' CERTIFICATIONS & TRAINING. ’
• If you have any achievements in any of your work experiences like any awards you got, then make a separate sub-section within each of your work experience sections named ' Key Achievements .’ In this section, write all the awards & recognition that you got for working in that organization.
• The length of a resume is decided by the number of years the professional has been working for. Freshers and professionals with less than ten years of experience should make a resume of 1 page , and those who have been working for more than ten years should go for a two-pager resume.
• Make sure that your resume doesn't exceed the limit of 2 page s. Two pages are the max that a resume can extend to. To limit your resume to the length of two pages, make adjustments in the resume accordingly. One way to do it is to write points that don't exceed the limit of one line.
• One-line bullet points make the resume look crisp and provide a lot of space for improving readability
• Make sure to have plenty of whitespace in your resume, since
• Additionally, you can add more sections relevant to your profile if you need to add more information to your resume.

Go to Hiration's online resume builder which has 24/7 chat support and get professional assistance with all your job & career-related queries.

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• • Led a team of flight attendants, ensuring adherence to safety protocols and providing exceptional customer service on international flights.
• • Conducted safety demonstrations and responded to in-flight emergencies, contributing to a 100% safety record.
• • Implemented a new training program for junior flight attendants, improving team efficiency and service quality.
• • Managed in-flight sales of duty-free products, achieving a 20% increase in sales revenue.
• • Received the 'Excellence in Customer Service' award for two consecutive years, recognizing outstanding passenger service.
• • Developed and maintained positive relationships with passengers, resulting in a 30% increase in positive customer feedback.
• • Provided high-quality customer service, ensuring passenger comfort and satisfaction on domestic flights.
• • Assisted in the development of an in-flight entertainment system, enhancing passenger experience.
• • Participated in emergency landing drills, ensuring preparedness and safety of all passengers.
• • Collaborated with the cabin crew to streamline service procedures, reducing service time by 15%.
• • Facilitated communication between the cockpit crew and passengers, ensuring clear and concise announcements.
• • Handled customer inquiries and complaints, achieving a resolution rate of 95%.
• • Assisted passengers with check-in and boarding, improving the efficiency of pre-flight procedures.
• • Contributed to a team project that redesigned the boarding process, reducing boarding time by 10%.

6 Flight Attendant Resume Examples & Guide for 2024

Your flight attendant resume should demonstrate exceptional customer service skills. It's critical to highlight your ability to ensure passenger comfort and safety. Ensure that your resume also showcases your proficiency in emergency response procedures. Airlines value team players, so include examples of collaboration and teamwork.

All resume examples in this guide

Senior Flight Attendant

Entry-Level Flight Attendant

Corporate Flight Attendant

Lead Flight Attendant

How to format a flight attendant resume

If you're an experienced flight attendant, the reverse-chronological resume format  is highly recommended. It highlights your career progression and achievements across different airlines or flight attendant positions.

New flight attendant hopefuls might find great value in choosing either a functional resume format  or a hybrid layout . They both prioritize skills and strengths rather than putting the focus on past jobs.

On top of that, it's very important to choose a good resume design, especially if you want to stand out among other applicants. Our professional resume templates  offer a modern and clean look that grabs attention quickly.

When getting your flight attendant resume ready, keep these tips in mind:

• Convert your resume to a PDF file  in order to keep the layout and design the same, no matter how or where it's opened.
• Include your contact information  and more precisely an email address, a phone number, and a current city or region.
• Use 1-inch margins  all around your resume to keep it looking neat and easy to read .
• Choose Rubik, Volkhov, or Montserrat for your resume fonts . Their size should be between 10 and 12 points to make sure it's readable but also fits everything you need to include.
• When picking colors for the resume , think about what looks professional and is easy on the eyes. Blue, mirroring the sky's serenity, is a top choice because it symbolizes trust.
• Optimizing your resume for Applicant Tracking Systems  is vital too. These systems scan resumes for relevant keywords  in areas like skills, education, and work experience.

If your flight attendant resume could use a refreshing, think about using our free AI resume checker . It performs 16 important checks to get your resume ready and to improve your chances of getting interviews.

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Drop your resume here or choose a file . PDF & DOCX only. Max 2MB file size.

Resume formatting  matters, but now let's move on to the key sections that must be included in your CV.

The top sections on a flight attendant resume

• Contact information:  It’s critical for communication with the recruiter.
• Professional summary: Highlight why you are suitable for the cabin crew.
• Work experience: Demonstrate your past experience in customer service or in aviation.
• Skills and certifications: Showcase your specific abilities like first aid, CPR, and foreign language fluency, necessary in the field of aviation.
• References: Include recommendations from former employers or educators to provide credibility to your application.

As  you put together your flight attendant resume, keep in mind that recruiters will be searching for clear indicators that you're the perfect candidate for this position.

What recruiters want to see on your resume

• Proven customer service excellence that shows the ability to enhance passenger satisfaction and loyalty through exceptional service interactions.
• Proficiency in safety and emergency procedures that highlight a commitment to passenger safety and readiness to handle critical situations.
• Proof of multilingual skills that show the ability to overcome language barriers with international passengers.
• Evidence of flexibility and adaptability that shows the ability to manage unpredictable flight schedules.
• Demonstrated physical resilience, crucial for upholding service quality on long flights and efficiently dealing with luggage.

Impress recruiters by tailoring a clear and informative work experience section  on your flight attendant resume. This section is key for employers assessing your suitability for their team.

How to write your flight attendant resume experience

The main aim of flight attendants is to make service for passengers better. This means making sure they’re more comfortable, ensuring their safety, and making them more satisfied with the service they receive. Talk about your own successes in previous jobs, giving examples of how you made service better and the good results that came from it.

• • Served food and drinks to passengers quickly.
• • Worked well with the cabin crew team.
• • Took care of passengers' needs during flights.
• • Handled payments for in-flight purchases.

The example isn't strong because:

• It's too general. The listed tasks could apply to many jobs.
• Missing flight attendant tasks.
• It's vague about any specific achievements.

Now let's improve it a bit.

• • Quickly served food and drinks to more than 200 passengers on each flight.
• • Helped keep all flights safe with a team of 6, with no accidents for 2 years.
• • Sold snacks and items worth $500 on each flight, increasing sales by 30% in just 9 months.
• • Adapted to sudden schedule changes, taking on 30+ unexpected flight duties for the last 12 months

The second example is better because it:

• Shows the flight attendant's direct impact, making their successes easy to grasp.
• Measures the specific outcomes of their efforts on passenger satisfaction.
• Points out adapting to unexpected changes, showing that they can handle surprises.

Update your LinkedIn profile whenever you revise your resume. Consistency is key, as recruiters check both to ensure there are no discrepancies.

Tailoring your flight attendant resume involves deciding on its length. A one-page resume  might be concise, but a two-page resume  could provide a detailed view of your customer service and safety skills. Focus on what highlights your qualifications best.

In the next section, we'll cover how to put numbers in your resume  that emphasize your work as a flight attendant.

How to quantify impact on your resume

On a flight attendant resume, emphasize your actions and their outcomes, even if they're not all quantifiable. Also, try starting achievements with action verbs  to catch the recruiters' eyes.

• Showcase your communication skills by specifying the number of languages you speak.
• Highlight your customer service experience by indicating the number of years you've worked in such roles.
• Illustrate your ability to handle a high workload by detailing the number of flights you’ve managed weekly.
• Prove your capability to serve a large number of passengers by noting the typical count per flight.
• Reflect your readiness for medical emergencies by listing the exact number of First Aid/CPR certifications you've obtained.
• Show you can handle stress and adapt by listing how many tough layovers you've dealt well with, which also illustrates you're good with changes and challenges.

How do I write a flight attendant resume with no work experience

Embarking on a career as a flight attendant is an exciting path for both recent graduates and seasoned professionals seeking a change from conventional roles to a more dynamic, people-oriented environment. This field attracts individuals from various professions, including accountancy, nursing, teaching, and even law.

If you are newly graduated and eager to start your career as an FA, here's what can help you with to get noticed, despite the lack of experience .

• Objective section : Write 2-3 sentences that highlight your passion for customer service, any relevant interpersonal experiences, and your career goals. Recruiters should see how your ambitions match the airline's service standards.
• Skills: List both soft and hard skills crucial for a flight attendant, such as effective communication, emergency response training, multicultural sensitivity, etc. Whether from volunteer work, courses, or other jobs, showcase every skill applicable to the flight attendant role.
• Education and certifications:  Mention your education level, any majors or focuses, and relevant training (such as CPR certification) that could be beneficial for a flight attendant.
• Work experience: Include any previous employment that showcases transferable skills like teamwork, problem-solving, customer interaction, etc.

How to list your hard skills and soft skills on your resume

When creating your resume for a flight attendant job, it's important to show both your hard and soft skills . Think about what you're good at and put together a list of skills that will really make an impression on recruiters.

Best hard skills for your flight attendant resume

• First aid administration
• CPR first aid
• Advanced swim training
• Meal and beverage service
• Emergency equipment operation
• PA system operation
• Multilingual skills
• Airline reservation system knowledge
• Proficiency in aircraft evacuation procedures
• Flight safety regulation knowledge
• Skill in operating emergency evacuation equipment
• Familiarity with automated external defibrillators (AED)
• Understanding of aviation security measures
• Knowledge of in-flight service procedures

When tailoring your skill section , closely read the job description  and make sure your skills fit what they're looking for.

Best soft skills for your flight attendant resume

• Excellent customer service
• Active listening
• Diplomacy and tact
• Effective communication
• Multitasking
• Detailed oriented
• Stress management
• Flexibility
• Strong people skills
• Cultural awareness
• Adaptability
• Ability to stay calm under pressure

Now that we’ve talked about skills for good flight service, let's look at the educational part that helps with these skills. This section explores more about degrees and certificates.

How to list your certifications and education on your resume

The most common majors pursued by flight attendants  in 2021 (counting all academic degrees) were Business (10,934 people), Communications (4,911 people), and Education (4,358 people).

To properly list your education  on a flight attendant resume, use a format that highlights the most important details and makes it easy for hiring managers to understand them.

Follow this guide:

• Degree and major:  Begin with the type of degree you received and your major or focus area. This is important because it shows your foundational knowledge and any specific focus relevant to customer service or safety.
• Institution name: Next, include the name of the institution where you obtained your degree. This information lends credibility to your resume, particularly if the institution is recognized for its programs related to hospitality, communication, or safety training.
• Location: Adding the location (city and state) of your institution can be useful, especially if the region is known for its strong emphasis on hospitality training.
• Graduation date: State when you graduated. If you're still in school, mention your expected graduation date .  
• Grade Point Average : Including your GPA is optional and usually recommended only if you've graduated recently and it strengthens your application. If it was above a 3.5, including it can highlight your academic dedication otherwise you better skip it.

An example of how to format an education entry effectively:

• • Focused Studies: Customer service excellence, team management, and conflict resolution.

Besides getting a bachelor's degree, it's a good idea to also get a cabin crew certificate from a professional training center like The Flight Attendant Academy .

Recruiters look for candidates who are committed to their personal and professional growth, especially in a field as demanding as aviation. Showcasing certifications on your resume, like advanced safety training, service excellence courses, or first aid qualifications, demonstrates your effort to keep pace with the evolving demands of flight service. These following certifications can make your candidacy even more attractive to hiring managers.

Best certifications for your flight attendant resume

• CPR & First-aid Certification
• Water Survival/Lifesaving Training
• Customer Service Excellence Training  
• Crew Resource Management (CRM) Training  

Crafting each part of your resume clearly is crucial, especially for flight attendants, where a compelling summary can capture the recruiter's interest.

How to write your flight attendant resume summary or objective

Experienced flight attendants benefit from including a summary on their resumes . This concise introduction emphasizes your most relevant skills and experiences, directly correlating them to what the job seeks. It gives recruiters a fast overview of how well you fit the flight attendant role. We'll look at a strong and a weak example of a flight attendant resume summary to point out effective strategies.

A broad statement like this won't catch the attention of hiring managers, nor does it highlight any specific skills.

This example is better because it:

• Highlights 9 years at Alaska Airlines and showcases a deep commitment and extensive experience in the aviation field.
• Emphasizes proficiency in English, French, and Spanish, which indicates the candidate's ability to communicate with diverse passengers.
• Puts the focus on delivering high-quality service and establishes the candidate as a valuable team member.
• Shows the applicant wants to get better at skills like teamwork and leadership, demonstrating that they’re looking forward to growing their career.

Additional sections for a flight attendant resume

When tailoring your flight attendant resume don't forget to underline your successes. In addition to the usual summary, work history, education, and qualifications, think about adding these sections:

• Training: Shows ongoing learning and knowledge in aviation safety and service standards.
• Language skills : Indicates the ability to communicate with passengers from various backgrounds.
• Passions: Mention interests and hobbies  related to travel or customer service (e.g., exploring new cultures, language learning, etc.) to show what motivates and inspires you in your role as a flight attendant.
• Strengths: Highlight your unique talents that are relevant to flight attendant duties.
• References:  Include recommendations from past employers or instructors to attest to your qualifications and character.

Key takeaways

Here is a round-up of the most significant points from the article:

• Include key sections on your flight attendant resume: contact info, professional summary, work experience, skills and certifications, and references.
• Utilize a reverse-chronological format if you're experienced to showcase your career progression.
• Optimize your resume for Applicant Tracking Systems by including relevant keywords from the job description.
• Mention relevant education and any specific certifications that demonstrate your commitment to professional growth.
• Keep your resume summary or objective brief and meaningful to quickly demonstrate how your skills and experience qualify you for the flight attendant role.

Flight Attendant resume examples

Explore additional flight attendant resume samples and guides and see what works for your level of experience or role.

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Common Responsibilities Listed on Flight Attendant Resumes:

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Flight Attendant Resume Example:

• Implemented a new customer service training program for the flight crew, resulting in a 25% increase in positive customer feedback and a 10% decrease in customer complaints.
• Collaborated with the in-flight catering team to introduce new menu options, resulting in a 15% increase in customer satisfaction ratings for food and beverage services.
• Developed and implemented a new cabin cleaning checklist, resulting in a 20% improvement in cabin cleanliness scores and a 5% increase in on-time departures.
• Managed a team of flight attendants to consistently achieve a 95% or higher on-time departure rate, resulting in improved customer satisfaction and increased revenue.
• Developed and implemented a new emergency response protocol, resulting in a 15% decrease in response time and a 10% increase in passenger safety ratings.
• Collaborated with the flight operations team to optimize flight schedules, resulting in a 5% increase in flight efficiency and a 10% decrease in fuel costs.
• Developed and implemented a new passenger feedback system, resulting in a 20% increase in customer satisfaction ratings and a 10% decrease in customer complaints.
• Collaborated with the flight operations team to optimize flight routes, resulting in a 5% decrease in flight time and a 10% decrease in fuel costs.
• Implemented a new onboard sales program, resulting in a 10% increase in revenue from in-flight sales.
• Customer service excellence
• Team management and leadership
• Effective communication
• Conflict resolution
• Time management and punctuality
• Emergency response and safety protocols
• Flight operations coordination
• Menu planning and catering coordination
• Cabin cleanliness and organization
• Passenger feedback analysis
• Route optimization and fuel efficiency
• In-flight sales and revenue generation
• Training program development and implementation
• Adaptability and flexibility
• Multilingual proficiency (if applicable)

Top Skills & Keywords for Flight Attendant Resumes:

Hard skills, soft skills, resume action verbs for flight attendants:, generate your resume summary.

Resume FAQs for Flight Attendants:

How long should i make my flight attendant resume, what is the best way to format a flight attendant resume, which keywords are important to highlight in a flight attendant resume, how should i write my resume if i have no experience as a flight attendant, compare your flight attendant resume to a job description:.

• Identify opportunities to further tailor your resume to the Flight Attendant job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

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Flight Attendant Resume Examples

Writing a resume as a flight attendant can be a daunting task. With the need to provide detailed information on your experience, skills and accomplishments, it’s important to create a resume that stands out from the crowd. This guide will provide tips and examples to help you craft an effective flight attendant resume that will make a lasting first impression on potential employers. From highlighting your qualifications to adding relevant experience, this guide will help you create a resume tailored to the role of a flight attendant.

If you didn’t find what you were looking for, be sure to check out our complete library of resume examples .

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Flight Attendant

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

A dedicated, reliable, and experienced Flight Attendant with 10 years of experience providing exceptional customer services and safety aboard aircrafts. Specializing in international flights, I have a proven ability to adapt to different cultures, manage challenging situations, and provide superior customer service. I am passionate about helping customers feel comfortable and safe while traveling, and am highly organized and attentive to detail.

Core Skills :

• Excellent customer service and communication skills
• Knowledge of airline safety and security regulations
• Superior multitasking and problem- solving abilities
• Adaptable to new cultures, language and customs
• Efficient at managing time and resources
• Adept at working independently and in teams

Professional Experience :

Flight Attendant, Air Canada, Toronto, ON – 2010 – Present

• Provided exceptional customer service and safety to passengers aboard international flights
• Assisted passengers with disabilities and special needs in a professional and courteous manner
• Ensured compliance with airline safety and security regulations
• Successfully defused difficult situations and provided resolutions
• Monitored cabin conditions and reported any concerns to the captain

Flight Attendant, US Airways, Phoenix, AZ – 2006 – 2010

• Welcomed passengers aboard aircrafts and provided safety instructions
• Served meals and beverages to passengers
• Assisted with baggage and checked tickets
• Assisted passengers with flight changes and seating arrangements
• Kept the cabin clean, organized and stocked

Education :

Bachelor’s Degree in Airline Management, Arizona State University, Phoenix, AZ – 2004

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Flight Attendant Resume with No Experience

Enthusiastic and customer- oriented Flight Attendant with a passion for the travel and hospitality industry. Seeking an entry level position to gain experience and acquire new skills.

• Exceptional customer service and interpersonal skills
• Organizational abilities
• Attention to detail
• Strong problem solving skills
• Flexible and adaptable
• Ability to stay calm in stressful and emergency situations
• Proficient with computers

Responsibilities

• Greeting and providing directions to passengers
• Guiding passengers through boarding and deplaning
• Ensuring safety and security of the passengers
• Checking passports and boarding passes
• Providing assistance with stowing and retrieving luggage
• Serving beverages and snacks
• Demonstrating emergency procedures and equipment
• Completing paperwork and filing reports
• Assisting with customer complaints and incidents
• Maintaining cleanliness of the cabin
• Promoting products and services to passengers
• Participating in team meetings and training sessions.

Experience 0 Years

Level Junior

Education Bachelor’s

Flight Attendant Resume with 2 Years of Experience

Experienced Flight Attendant with two years of experience in providing superior customer service to passengers in accordance with safety and security requirements. Proven ability to prioritize tasks and remain calm and professional in fast- paced and unpredictable environments. Possesses a positive, friendly attitude and the ability to establish strong working relationships with passengers, pilots and other airline personnel.

• Excellent customer service skills
• Detailed knowledge of safety and security regulations
• Ability to multitask and prioritize tasks
• Excellent interpersonal and communication skills
• Ability to remain calm and professional in unpredictable situations

Responsibilities :

• Greet and welcome passengers upon boarding
• Provide passengers with information about the flight, including route, estimated time of arrival, and safety instructions
• Assist passengers with luggage and other onboard needs
• Ensure passengers’ safety and security needs are met
• Administer first aid during emergencies
• Conduct safety checks to ensure all passengers are properly secured during takeoff and landing
• Answer passengers’ inquiries and address concerns in a courteous and professional manner
• Assist with onboard service, which includes serving meals and drinks, collecting trash, and arranging seating
• Ensure that the cabin is clean and all safety equipment is in good condition
• Monitor passenger behavior and enforce safety regulations
• Assist with the evacuation of passengers in case of an emergency
• Keep records of service and incident reports

Experience 2+ Years

Flight Attendant Resume with 5 Years of Experience

A well- experienced Flight Attendant with five years of industry experience in the air travel sector. A highly service- oriented individual with excellent customer service skills. Possesses the ability to work independently and as a part of a team with a high degree of professionalism. An excellent communicator with the ability to effectively communicate with passengers to provide quality services. Possesses a strong work ethic, organizational, and problem- solving skills.

• Exceptional customer service skills
• Passion for delivering the highest levels of service
• Strong communication skills and ability to work with different cultures
• Ability to work under pressure in a fast- paced environment
• Excellent organizational and problem- solving skills
• Knowledge of safety regulations and procedures
• Proficient in the use of computers
• Greet and welcome passengers onboard
• Provide passengers with information and guidance related to their flight
• Assist passengers with their luggage
• Check tickets and direct passengers to their assigned seats
• Demonstrate safety and emergency procedures
• Serve meals and refreshments to passengers
• Ensure passengers’ comfort and safety during the flight
• Respond to passengers’ inquiries and requests
• Assist passengers with special needs
• Prepare and submit reports of flight activities
• Collect payments and keep records of sales
• Ensure the aircraft is clean and tidy before and after each flight

Experience 5+ Years

Level Senior

Flight Attendant Resume with 7 Years of Experience

Enthusiastic and experienced flight attendant with 7 years of experience in the airline industry. A natural customer service professional, I have a proven track record of delivering excellent services to passengers. I have a passion for safety, customer satisfaction and efficiency. I am able to stay calm and composed under pressure, remain courteous and professional at all times, and take the initiative to assist in any way necessary.

• Airline Operations and Safety
• Excellent Customer Service
• Excellent Communication Skills
• Problem Solving
• Multi- Tasking
• Cultural Understanding
• Foreign Languages
• Greeting and assisting passengers in boarding, deplaning, and in- flight.
• Providing excellent customer service and safety to all passengers while in- flight.
• Assisting passengers with any needs or requests during the flight.
• Monitoring and ensuring safety during the flight.
• Providing passengers with information about the flight, destination, and services.
• Ensuring compliance with federal regulations and company policies.
• Checking and monitoring cabin during the flight.
• Assisting with baggage handling and stowage.
• Conducting pre and post- flight safety checks.
• Collecting and tallying ticket sales.

Experience 7+ Years

Flight Attendant Resume with 10 Years of Experience

Highly experienced Flight Attendant with 10 years of experience in the airline industry. Proven ability to multi- task and remain calm under pressure. Adept at providing superior customer service while ensuring the safety of all passengers. Possesses excellent interpersonal skills, making passengers feel taken care of, comfortable, and safe.

• Superior customer service
• In- depth knowledge of safety protocols
• Excellent communication and interpersonal skills
• Ability to multi- task and remain calm under pressure
• Ability to take swift and logical decisions
• Experience with efficient and organized operations
• Welcomed passengers on board and provided them with safety information.
• Conducted pre- flight briefings and ensured passengers had their seat belts fastened.
• Assisted passengers in stowing away their luggage and other personal items safely.
• Attended to passengers in- flight needs such as serving meals, drinks, and snacks.
• Ensured comfort and safety of passengers during flights.
• Responded to medical emergencies and provided basic first- aid.
• Monitored cabin for suspicious behavior or criminal activity.
• Conducted post- flight duties such as cleaning, restocking, and re- arming.

Experience 10+ Years

Level Senior Manager

Education Master’s

Flight Attendant Resume with 15 Years of Experience

Highly experienced Flight Attendant with a proven track record of delivering outstanding customer service to passengers with a variety of backgrounds, needs, and expectations. Over 15 years of experience of international and domestic flights, with expertise in ensuring passenger safety and comfort, as well as resolving passenger issues. Skilled at maintaining composure during difficult situations and providing excellent customer service with a friendly and considerate manner.

• Excellent interpersonal, communication, and organizational skills
• Strong understanding of relevant safety regulations and procedures
• Ability to remain calm during stressful situations
• Proficiency with customer service and conflict resolution
• Broad experience in various types of flights
• Knowledgeable in aircraft systems and safety regulations
• Able to work in a fast- paced and ever- changing environment
• Assist passengers with boarding and disembarking the aircraft
• Conduct pre- flight safety checks and provide safety briefings
• Assist in the serving of refreshments and meals
• Assist passengers with any queries or requests during the flight
• Inspect the cleanliness of the aircraft and ensure that all safety regulations are enforced
• Respond to emergency situations and provide medical assistance if necessary
• Monitor passenger behavior and ensure that all passengers comply with applicable safety regulations
• Ensure that the cabin and aircraft are clean, tidy, and organized
• Provide assistance to passengers with special needs
• Maintain accurate records of flight manifests, passenger manifests, and other flight data.

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

What should be included in a Flight Attendant resume?

A Flight Attendant resume should be no more than one page long and should be tailored to address the specific flight attendant job requirements. When writing a Flight Attendant resume, it’s important to include all the necessary information that employers need. A good Flight Attendant resume should include the following:

• Professional Summary: A short summary that highlights relevant experience and qualifications for the job.
• Education: List of educational qualifications and any additional licenses and certifications.
• Experience: Detail any past experience in the flight attendant field, highlighting any special training or experience relevant to the job.
• Skills: Outline any relevant flight attendant related skills including customer service, conflict resolution, and problem solving.
• Additional Skills: List any additional skills such as languages spoken and computer skills.
• References: Include contact information for at least two professional references.

What is a good summary for a Flight Attendant resume?

A Flight Attendant resume should be concise and to the point. It should focus on your relevant experience and skills related to a Flight Attendant position. The summary should be a short paragraph that outlines your qualifications and highlights any special qualities you possess. Your summary should be accompanied by a list of your key accomplishments, such as making sure passengers are comfortable and ensuring their safety. Additionally, it should mention any specialized training or certifications you have received. By including this information, potential employers will be able to quickly determine whether you are the right person for the job.

What is a good objective for a Flight Attendant resume?

A Flight Attendant resume should include an objective that is tailored to the specific job they have applied for. A good objective should be concise and demonstrate the applicant’s knowledge of the industry and their desire to excel in the role.

Here are some examples of good objectives for a Flight Attendant resume:

• To utilize my customer service and flight attendant experience to provide superior service to passengers and ensure their comfort and safety during the flight
• To provide excellent customer service and safety to passengers and crew while working as a Flight Attendant
• To provide exceptional service to passengers while upholding the highest safety standards
• To protect the safety, comfort, and well-being of passengers on each flight with excellent customer service
• To use my strong knowledge and experience as a Flight Attendant to provide exceptional customer service and ensure passengers’ safety
• To demonstrate my excellent customer service and safety skills as a Flight Attendant in order to exceed customer expectations

How do you list Flight Attendant skills on a resume?

Writing a resume for a Flight Attendant position can be challenging. You want to list the skills and experience that will make you stand out from other applicants and demonstrate why you’re the best fit for the role. Here are some tips for listing your Flight Attendant skills on your resume:

• Highlight Your Relevant Experiences: If you have prior experience as a Flight Attendant, be sure to highlight it on your resume. List any duties or responsibilities that demonstrate your abilities in the role.
• Showcase Your Professional Skills: Professional skills are key for a Flight Attendant. List the skills that make you an ideal candidate for the position, such as excellent customer service, problem-solving, first aid and CPR certification, and more.
• Emphasize Your Interpersonal Skills: Flight Attendants must be able to interact professionally and effectively with passengers, staff, and crew. Highlight any relevant interpersonal skills, such as communication, conflict resolution, and friendliness.
• Demonstrate Your Multi-tasking Abilities: Flight Attendants must be able to multitask and handle multiple tasks at once. Showcase any experiences that demonstrate your ability to handle multiple tasks and respond to last-minute changes quickly and efficiently.
• Focus on Your Safety Training: Airlines require Flight Attendants to have safety training. List any safety certifications or trainings you’ve completed that demonstrate your commitment to the safety of passengers and crew.

By highlighting these skills on your resume, you’ll be able to demonstrate why you’re the best candidate for the Flight Attendant position.

What skills should I put on my resume for Flight Attendant?

When writing your resume for Flight Attendant, it’s important to highlight the skills that make you the best applicant for the job. Here’s a list of key skills employers are looking for in a Flight Attendant:

• Customer Service: Flight Attendants need excellent customer service skills in order to provide a positive experience for passengers. This means having a friendly, approachable demeanor and the ability to problem-solve quickly and efficiently.
• Communication: Flight Attendants must be able to communicate effectively with passengers, crew members, and the pilot. This means having strong verbal and written communication skills.
• Safety: Flight Attendants must be knowledgeable about safety regulations and emergency procedures. They must also be able to think and act quickly in emergency situations.
• Multi-tasking: Flight Attendants must be able to handle multiple tasks at once and respond to the needs of passengers simultaneously.
• Adaptability: Flight Attendants must be able to adapt to unpredictable situations in the cabin, such as delays or medical emergencies.
• Organization: Flight Attendants need to be organized and efficient in their duties, from serving meals to making sure the cabin is clean and tidy.

These are the key skills employers are looking for in a Flight Attendant. Include these skills on your resume to show you’re the ideal candidate for the job.

Key takeaways for an Flight Attendant resume

When it comes to writing a Flight Attendant resume, there are some key takeaways that can help make your resume stand out from the competition. These takeaways include emphasizing your customer service experience and highlighting any related training you’ve received in the area. Additionally, be sure to showcase your communication and organizational skills which are key components of this role.

One of the most important aspects of a Flight Attendant resume is emphasizing your customer service experience. This includes highlighting any previous customer service roles you’ve held in the past such as hospitality roles, retail positions, or any other customer-facing job. Additionally, be sure to mention any additional training you’ve received in customer service, such as an airline customer service course. This will demonstrate to employers that you are knowledgeable in the area and have the skills necessary to excel in the role.

• It is also important to showcase your communication and organizational skills on your resume. As a Flight Attendant, you are expected to be able to handle multiple demands at once. This means you must be able to clearly and effectively communicate with passengers, crew members, and other staff. Additionally, you must be able to stay organized and follow instructions. Be sure to include any examples of situations where you have demonstrated these skills.
• Finally, make sure to include any additional certifications and qualifications you may have such as first aid or language qualifications. These can help you stand out from the competition and demonstrate to employers that you have the skills necessary to excel in the role.
• Overall, your Flight Attendant resume should showcase your customer service experience and highlight any additional training you’ve received in the area. Additionally, be sure to emphasize your communication and organizational skills, as well as any additional qualifications you may have. By doing this, you can ensure your resume stands out from the competition and shows employers that you have the skills necessary to excel in the role.

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Sat / act prep online guides and tips, how to write a flight attendant resume that will get you the job.

Hoping to become a flight attendant ? If so, you're not alone. Every year, tens of thousands of people apply for the limited flight attendant job openings at airlines around the world. Flight attendant jobs are highly coveted and highly competitive.

As an applicant, it may seem overwhelming to figure out how to stand out from the crowd of thousands of other flight attendant applicants. In this article, I'll talk about how you can use your resume to get your foot in the door for flight attendant jobs. By the end of this article, you'll be ready to write your own flight attendant resume and get the airline job of your dreams!

One of the best ways to make yourself stand out to airline hiring managers is to submit a polished and professional resume that highlights why you'll be a great flight attendant. Hiring managers will judge whether or not they want to meet you in person based on your resume, so it's extremely important that you use your resume to make a fantastic first impression.

As an overview, I'll next discuss how your flight attendant resume should be different than resume you use for other jobs and tell you the three skills you need to put on your resume. Then, I'll give you tips for writing your resume and give examples of an entry-level flight attendant resume and an experienced flight attendant resume. Finally, I'll answer some of the most frequently asked questions about flight attendant resumes.

Should Your Flight Attendant Resume Be Different Than Your Resume for Other Jobs?

One of the most common questions about flight attendant resumes is whether a flight attendant resume needs to be different than a resume for other jobs.

In general, the answer is no—you don't have to drastically re-write or re-format your resume to apply for a flight attendant job. However, you may need to change the language in your resume to highlight specific skills and experiences that airline hiring managers value.

Flight attendant jobs require special skills, like impeccable customer service and flexibility. You'll want to make sure a hiring manager can look at your resume and clearly see that you have these types of skills. That may mean re-writing your resume to show you have those abilities.

Say, for instance, that you previously worked as a secretary. When applying for other secretarial jobs, you highlighted your ability to use programs such as Microsoft Office. However, when applying for a flight attendant job, you'll want to highlight a different aspect of your previous experience as a secretary. You'll want to talk about how you interacted with customers or guests who visited your place of work. That'll show airline hiring managers that you have experience working with people.

In the next section, I'll tell you the three main skills flight attendant hiring managers are looking for, so you know which skills to demonstrate on your resume.

3 Skills to Highlight on Your Flight Attendant Resume

So what skills are hiring managers looking for from flight attendant applicants? In this section, I'll tell you the top three skills you need to highlight on your flight attendant resume.

#1: Customer Service Experience

The number one most important skill to highlight on your flight attendant resume is a passion for customer service. Flight attendants are the face of airlines. They deal with customers more than any other type of airline employee and are responsible for ensuring that customers have a positive flight experience.

Airline hiring managers are looking to see that you have experience dealing with customers, particularly in stressful situations. They want to know that you'll be able to deal with cranky passengers whose flight has been delayed or with people who don't want to check their carry-on bag. More than that, the airlines want to know that you'll represent them well to customers.

Make sure you describe situations where you've had to deal with customers. As I mentioned in the previous section, that could be greeting customers as a secretary. It could also be serving customers as a waitress, or working at a retail store. You need to demonstrate that you have customer service skills that would apply to an airline environment.

#2: Ability to Lead in Adversity

Flight attendant jobs may seem glamorous, but they can be extremely challenging. You'll have to deal with angry customers every day, as well as with potentially dangerous situations. Airlines want to know that you're able to keep your cool when times get rough and that you'll be able to act as a leader in such times. Flight attendants are responsible for not only providing great customer service, but also for keeping order in the cabin. They need to be able to calm down passengers that are violent and recognize dangerous behavior. They'll also need to be able to be leaders in the event of an emergency.

Have you led a team of workers at a retail shop at Black Friday? Or dealt with the Friday night dinner rush? Or maybe you have led a group of teenagers in a volunteer situation? Show that you've acted as a leader and dealt with difficult situations.

#3: Flexibility

If you've flown before, you know that flights often experience delays. As a flight attendant, you'll have to roll with a lot more than just those common flight delays. First of all, you'll need to leave your home to train for up to several months. If you make it through flight attendant training, you'll need to be able to deal with a schedule that's always changing due to cancelled or delayed flights. You may have to report at the last minute for a flight if another flight attendant can't make it. For at least the first few years of your career, you'll have the least desirable shifts and have to work on a lot of dates that you'd potentially rather be at home with loved ones.

Hiring managers are looking for employees who can demonstrate this flexibility and willing to do whatever it takes for their work. Perhaps you show on your resume that you've been able to cover for last minute shifts at your previous jobs, or that you always take holiday hours to help out your boss. Demonstrating flexibility will show your commitment to your flight attendant job.

4 Tips for Writing a Standout Resume for Flight Attendant Jobs

Before you start getting your resume ready to apply for flight attendant jobs, check out these top five tips to make sure you're setting your resume up for success.

#1: Call Out Your Accomplishments

The most important thing to do on your flight attendant resume (or on any resume, really) is to emphasize your accomplishments. You want the hiring manager reviewing your resume to be wowed by your experience and skills and think, "I have to hire this person!"

For each position on your resume, you'll want to focus on your achievements over your duties. Did you lead a special project? Were you named "employee of the month"? Did you have more satisfied customers reviews than any other employee at your place of work?

While you of course want to make sure that you describe what you actually did at each of your previous jobs, you want to focus on your highlights so that the hiring manager reviewing your resume really understands what made you special at your prior workplace.

#2: Tailor Your Resume to the Position

You'll also want to tailor your resume to the flight attendant position you're applying to. That means you need to make sure you highlight the skills and experiences that airlines are looking for in their flight attendants.

When formatting your resume for a flight attendant job, make sure that you're spending the most time on the experiences and skills that'll ingratiate you with hiring managers. It should be easy for hiring managers to tell that you have experience that will serve you well as a flight attendant.

#3: Format Matters

While you don't need to spend hours making your resume beautiful, you do need to make sure it's formatting is clear and logical. Just like grammatical and spelling errors can discount your resume, a confusing, unorganized resume will also make you look unprofessional.

Use clear, simple formatting throughout your resume. Follow the same styling choices throughout; that is, don't bold your job titles in one section and make them pink and sparkly in another. Bullet points are great for organizing your accomplishments and duties for a particular job. Make it easy for a hiring manager to read and understand your professional experience.

#4: Proofread

It might seem obvious, but you need to proofread your resume several times before submitting it as part of a job application . Hiring managers often see resumes with spelling mistakes, grammatical errors, and other silly mistakes and will dismiss them as unprofessional. Don't get your resume thrown out for a careless error; proofread it before you send it in!

Sample Entry-Level and Experienced Flight Attendant Resumes

Use our sample entry-level flight attendant resume and experienced flight attendant resume to see how your resume should be formatted and what kinds of experience it can include.

Click here to download our sample entry-level flight attendant resume .

Click here to download our sample experienced flight attendant resume .

Frequently Asked Questions About Your Resume for Flight Attendant Jobs

Still have questions about your flight attendant resume? Check out these frequently asked questions.

#1: Should I Have a Flight Attendant Resume Objective?

A flight attendant resume objective is usually one to two sentences long and speaks specifically to the type of job the applicant is seeking. Your resume objective will say what kind of career you desire, and what skills you have that make you ideal for that type of job.

While objectives were once very commonplace on resumes, they've fallen out of favor, mainly because they're more centered on the applicant's needs than the company's needs. If you have a stellar flight attendant resume objective that you think demonstrates why you're a uniquely qualified fit for a particular flight attendant job, leave it in. Otherwise, your experience throughout the resume should be enough to convince hiring managers of your abilities.

#2: What Keywords Should I Use in My Flight Attendant Resume?

You don't necessarily need to include certain keywords in your flight attendant resume to be moved along in the application process. What you do need to do is highlight the skills and experience required in the job description, if you have evidence of having those skills or experiences.

Take note of any words that appear more than once or twice throughout the job description. Examples may be "customer service," "difficult situations," or "flexible," depending on the particulars of the job for which you're applying. If you can highlight that you have experience with those qualities and qualifications, you should include them in your resume.

#3: Is It Okay If I Don't Have Previous Experience As a Flight Attendant?

Yes! All airlines hire people who haven't worked as a flight attendant before to enter their trainee programs. A great way to show that you'd make a great flight attendant, even if you haven't worked as one before, is to highlight your relevant prior work experience.

#4: Should I List My Reference Information on My Resume for Flight Attendant Jobs?

Don't waste space on your resume indicating your references' contact information or saying something like "References available upon request." Checking references is an important part of almost every single job application process these days. Hiring managers will assume that you have references to contact, and they'll reach out to you for that information when they need it (often later in the hiring process).

#5: Should I Include My Education Experience on My Flight Attendant Resume?

Most flight attendant jobs only require that applicants have a high school diploma or GED. You should definitely indicate on your resume that you've achieved at least the minimum educational requirements for the position, and include any higher degrees if you have them.

Your resume is one of the first things hiring managers will see when they decide whether or not to move you forward in the flight attendant hiring process. You can use your resume to help get your foot in the door by highlighting how your previous experience has qualified you for the role and ensuring your resume is professional and polished.

Follow these steps, and you're well on your way to securing your flight attendant interview!

Hayley Milliman is a former teacher turned writer who blogs about education, history, and technology. When she was a teacher, Hayley's students regularly scored in the 99th percentile thanks to her passion for making topics digestible and accessible. In addition to her work for PrepScholar, Hayley is the author of Museum Hack's Guide to History's Fiercest Females.

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• Make announcements regarding flight schedules, delays, and other pertinent information
• Provide excellent customer service
• Provide first-aid assistance as needed
• Ensure passengers comply with safety regulations
• Assist passengers in stowing their carry-on luggage
• Perform pre-flight and post-flight duties
• Demonstrate emergency equipment and procedures to passengers
• Monitor the cabin for any passenger disturbances

Do you already have a resume? Use our PDF converter and edit your resume.

• Collect payment for onboard purchases
• Complete paperwork, including flight reports and passenger manifests

Andrew Ellis

Professional summary.

• Respond to passenger inquiries and provide information about the flight
• Provide passengers with pillows, blankets, and headsets
• Ensure the safety and comfort of passengers

Cecil Davis

• Verify passenger identification and tickets

Richard Evans

• Prepare and serve meals and beverages

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Table of Content

• Introduction
• Resume Samples & Writing Guide
• Resume Example 1
• Resume Example 2
• Resume Example 3
• Resume Example 4
• Resume Example 5
• Jobs Description
• Jobs Skills
• Technical Skills
• Soft Skills
• How to Improve Your Resume
• How to Optimize Your Resume
• Cover Letter Example

Traveling for a living is many people’s idea of a dream job. It’s no wonder that many people glamorize the work of flight attendants. Not only do they get the chance to visit new cities and countries on the company dollar, but they also get to meet passengers from all around the world.

There’s no doubt numerous perks that this career offers. However, any flight attendant will tell you that there are constant challenges to deal with too - all of which must be done with a smile on your face. Rude passengers, turbulence, and delays are just some of the trickier parts of this occupation. And let’s not forget that you’re at every passenger’s beck and call for the duration of the flight.

In addition to all of the challenges flight attendants face in the air, they face one of their most formidable ones back down on earth: getting their dream job. If you’re a flight attendant who’s looking for a promotion within your current airline or you’re looking to switch to a new airline company altogether, you’ll know how competitive the entire hiring process is.

In order to catch a recruiter’s attention, you will need to apply with an eye-catching flight attendant resume that puts your best foot forward.

If you’re unsure about how to piece one together, this guide has you covered. We’ve shared all of our best expert tips to ensure recruiters won’t be able to say no to you. You’ll learn about a range of helpful pointers including:

• How to correctly format your resume
• Which sections are mandatory to include and how to write them effectively
• How to give your skills and achievements the attention they deserve
• Expert tips for writing your very first flight attendant resume
• An insider secret for efficiently creating a stunning resume

1. Multiple Template Examples

2. how to write a flight attendant resume that will get you noticed, how should you format your resume.

When a recruiter is reading your resume, they’ll want to see your most recent professional experiences first and foremost, followed by the ones that preceded it. That’s why it makes sense to adopt a reverse-chronological resume format , which does exactly this. The primary advantage of using this resume format is that it emphasizes your upwards career progression.

There are also several resume layout standards that you should stick to. Here are the most crucial ones to be mindful of when you’re piecing together your resume:

• Number of Pages: A single page only. 
• Fonts to Use: Fonts that can be easily read at first glance, such as Avenir Next and Garamond.
• Fonts to Avoid: Any fonts that a recruiter would need to strain their eyes to read, such as Money Penny and Honest Script.
• Margins: 1 inch on all sides.
• Line Spacing: 1 or 1.15.
• Header size: 14-16 point size.
• Text size: 11-12 point size.

What are the most important sections to include in your resume?

In order to make a flight attendant resume that will lead to your dream job, you’ll need to be strategic about what type of information is presented to the recruiter. After all, you only have one page to work within.

So you can forget what you’ve heard about including hobbies and references - unless the recruiter explicitly asked for them! Here are the most important sections your resume should include:

• Contact information: State your contact details, including your name, address, email address, phone number, and LinkedIn profile URL.
• Resume objective or resume summary: Provide an overview of why you’re the perfect candidate for the job, based on your career aspirations and/or relevant achievements.
• Education: Provide key details about your educational background.
• Professional experience: Provide details (in bullet points) about your work history, highlighting your achievements in each role.
• Certifications: List key details about any relevant certifications that a recruiter would be interested in.
• Skills: List 6 to 8 of your relevant skills that an ideal candidate should possess.
• Languages: List any foreign languages you speak and your proficiency level in each.
• Awards: If you have any, list any awards you’ve received as a flight attendant.

How to list additional training and certifications as a flight attendant

Showing that you have the proper training to work as a flight attendant is crucial. As you’ll be well aware, it is a federal law requirement for all flight attendants to hold a Certificate of Demonstrated Proficiency issued by the Federal Aviation Administration (FAA).

While it is a ‘given’ that you hold this certificate if you’re currently employed as a flight attendant, you should make this fact crystal clear on your resume. The best way to do this is to create a “Training and Certifications” section in your resume.

You can then list this certification, followed by any additional relevant ones you have to your name, using the format below:

• [Name of certification], [Issuing organization], [Year obtained]

Here’s an example of how this should look on your resume. We’ve also included some examples of other relevant certifications you may wish to include if you also have them:

• Certificate of Demonstrated Proficiency, FAA, 2020
• First Aid Certificate, Red Cross, 2019
• CPR/AED Certificate, Red Cross, 2019
• Spanish Diploma Level C2 (Mastery), DELE, 2018

Pro tip: For more information about applying for a Certificate of Demonstrated Proficiency, read this FAA document .

Where to list languages on a resume and how to do it correctly

Being bilingual or multilingual is an attribute not all flight attendants can boast. While it’s not necessary to list your foreign language abilities in most other resumes, it’s an absolute must to include on your flight attendant resume.

Needless to say, being able to communicate in another language is very useful in your line of work. For starters, in order to qualify for flying certain flight paths, you’ll need to offer specific language abilities. Some airlines even require or give strong preference to those who are able to speak that airline’s native language. For example, Japan Airlines (JAL) looks favorably on candidates who can speak fluent Japanese.

Even if an application does not require foreign language abilities, listing them in your resume will help you catch a recruiter’s eye. Remember, recruiters want to find flight attendants who go up and beyond for their passengers, and being able to speak to passengers in their native language is one of the most powerful customer service experiences you provide.

You should list any foreign languages you speak in a dedicated “Languages” section. State the name of each language you speak along with your proficiency level. That is:

• [Language name] - [Proficiency level]

Be sure to put the most relevant language you speak first, even if it’s not your strongest one. Then, you can list any others you speak in order from most fluet to least fluent. 

For example, if you’re applying for a position at Delta Air Lines that will predominantly fly from the US to Spain and you speak a bit of Spanish, are conversational in French, have an intermediate level of Japanese, and native level Italian fluency, your languages section should look like this:

• Spanish - Beginner
• Italian - Native 
• Japanese - Intermediate

Pro tip: Don’t inflate your language abilities in order to sound impressive. If you only have basic conversational abilities in French, don’t state that you’re at an intermediate level. The recruiter may test your abilities, and you’ll be in big trouble if they discover you’ve exaggerated them.

How to highlight your most important achievements

One of the most wonderful things about being a flight attendant is that it’s so rewarding. It’s therefore easy to quickly accumulate achievements to your name. If you’re trying to figure out which ones are worth highlighting on your resume and also how to do so effectively, keep the following straightforward steps front of mind:

First of all, you need to work out which achievements will pique the recruiter’s interest. All you need to do is go through the job ad with a fine tooth comb, until you find all of the keywords the recruiter has used to indicate what they’re looking for.

Keywords are crucial to include in your resume as they directly address what the recruiter is after in their dream candidate. Including them also helps your resume get the tick of approval from any Applicant Tracking Software (ATS) the recruiter is using. ATS is a type of HR software that filters candidates based on a number of factors - including whether their resume features keywords from the job ad. If your resume doesn’t include them, you’ll get a big fat “Fail” from the ATS.

Once you’ve identified which keywords to target, you can then write about your achievements in a way that allows you to incorporate them. Keep in mind that you will need to add the keywords in a natural way and only use the ones that are relevant to your experiences.

Using keywords unnaturally - a practice called keyword stuffing - is a surefire way for your resume to end up in the reject pile. So make sure not to keyword stuff like this candidate did:

• Always stick to strict grooming standards in recognition that strict grooming standards are essential.

As you can see, they engaged in keyword stuffing by unnecessarily using the keyword “strict grooming standards” more than once. A recruiter would definitely wouldn’t be impressed by the candidate’s attempt to manipulate the ATS. Moreover, they would not pass the candidate anyway if their achievements all sound equally bland and repetitive.

To correctly use keywords in your achievements - simply incorporate them naturally, like this candidate did:

• Adhere to strict grooming standards in recognition of company policy - a key factor that has contributed to my 100% customer satisfaction rating. 

This achievement would be bound to catch a recruiter’s eye thanks to the fact that the candidate smoothly incorporated the keyword into it. The recruiter would also appreciate that the candidate quantified the positive impact that their work had by highlighting their customer satisfaction rating. To learn more about quantifying your work experiences, read the “How to make your resume stand out” section below.

Which skills should you mention on your resume?

You’re in luck - you can apply the same method we explained directly above, to work out which skills to mention on your resume. To give you a recap, you should carefully look at a job ad to identify the keywords a recruiter has included.

In this instance, you should look for skills-focused keywords. There are two types of skills you will encounter when you apply this method:

• Soft skills: Emotion-based or other intangible skills.
• Hard skills: Practical skills that usually require technical ability of some kind.

Below are some examples of keywords taken from real-life flight attendant job ads. Try to identify which ones are soft skills and which ones are hard skills:

• Strict grooming standards
• Building relationships
• Inflight hygiene
• Ability to work under pressure 
• Coordinating multiple time-sensitive demands
• Customer service abilities
• Administering first aid
• Ability to swim
• Handling passenger complaints
• Managing passenger safety

The first five skills are soft skills, while the latter five are hard skills. Did you manage to get them right?

Once you have a list of the skills stated in a given job ad, mark the ones you personally possess. You should then look for opportunities to add them to your resume. We recommend creating a “Skills” section that you can use to put a spotlight on your most relevant and attractive skills. Aim to list 6 to 8 of them.

You should also weave these skills throughout your job experiences section, as appropriate. You’ll get bonus points if you can sneak one or two into your resume objective or summary. But be sure to keep in mind that your inclusions should always sound natural!

How to write a resume objective or summary

Including a resume objective or summary is a fantastic way to immediately capture a recruiter’s attention. Both should be 2 to 4 sentences long and be positioned immediately under your contact information. However, you will only need to include one. Read on to discover which one is most appropriate for your situation:

Resume objective 

A resume objective is a clear statement about your career aspirations and suitability as an up and coming flight attendant. It is suitable only for candidates with little or no experience. When writing one, it’s therefore imperative to highlight the most attractive and relevant qualities you offer a recruiter.

Let’s now analyze the differences between a bad and good flight attendant resume objective.

Here’s an example of a bad one that shows some common mistakes in action:

• Aspiring flight attendant who wants to fulfil their childhood dream of becoming a flight attendant. Currently attending university and am waiting to graduate so I can finally work for Opal Airlines. At Opal Airline, I plan to learn as much as possible so I can become an award-winning flight attendant.

When a recruiter reads this, all they will see is “I,” “I,” “I.” The candidate has made the mistake of focusing their resume objective all on their needs. In fact, it is so self-serving that they have failed to communicate what attributes they can contribute to Opal Airlines. 

Another mistake that they’ve made is that their writing is too vague. This is a common mistake aspiring flight attendants make, because they’re unsure of what to write or they feel under-confident about their worthiness as a candidate.

So what does a mistake-free resume objective look like? See for yourself:

• Aspiring flight attendant who wishes to bring their enthusiasm, excellent customer service skills, and strong communication skills to a role in an international airline. Currently completing a BA in Modern Languages and Cultures from Pace University, where I am honing my intermediate French skills in accordance with Opal Airlines’ requirements. Two-time winner of Customer Service Agent of the Year at my current company.

There are so many things this candidate has done correctly that you should aim to do too. 

Firstly, they’ve made their resume objective about what they can do for Opal Airlines (rather than the other way around!). Secondly, they’ve highlighted their strongest skills - including ones that Opal Airlines particularly values, such as French skills. Thirdly, the candidate has customized their resume objective for Opal Airlines. They did this by including relevant and specific details about both themselves and the airline. Finally, to really seal the deal they highlighted their award to drive home how strong their customer service skills are.

Resume summary

A resume summary should provide a recruiter with an overview of your most relevant and noteworthy attributes and accomplishments. These can include your education, skills, work achievements, awards, and language abilities. You can even include your career motivations if you can fit them in!

Let’s explore the differences between a bad and good flight attendant resume summary. 

Here’s an example of what to avoid:

• Flight attendant with 7 years of experience. I love my job and am highly skilled in it, but I’m looking to work for a better airline like yours. 

Oh dear, this candidate definitely shouldn’t expect a call back! Why? They haven’t given the recruiter a single reason to hire them. First off, the way they’ve described their skills, experiences, and motivations is incredibly vague.

The candidate also fails to provide the recruiter with any concrete evidence about their competency as a flight attendant. Finally, the candidate hasn’t bothered to communicate why they’re an ideal candidate, and instead wasted time explaining why they want the job.

Compare this example to a resume summary that would immediately captivate a recruiter:

• FAA-certified flight attendant with 7 years of experience, who has undertaken both internal and external training in first aid and CPR/AED. I wish to bring my organizational skills, exceptional customer service, and fluency in Mandarin to Blossom Air. Voted Flight Attendant of the Month by my current airline.

What a difference tweaking your resume summary makes! 

There are many reasons this candidate ticks numerous boxes. Firstly, they’ve clearly stated the fact they’re FAA-certified, which is highly-advisable to do. They also highlighted a selection of other relevant certifications they’ve obtained, as well as their relevant skills that are based on the keywords the recruiter included in the job ad.

Moreover, the candidate mentioned the airline by name, which is a smart way to let the recruiter know that they wrote a custom resume summary just for them. The cherry on top is that they additionally highlighted an eye-catching award that has direct relevance to the job.  

How to write a flight attendant resume when you have little or no experience?

Have you always dreamed of being a flight attendant, but don’t have the faintest clue about how to write a career-launching resume? It can be confusing to know what to include, especially when you have little or no experience as a flight attendant.

We’ve shared our top expert tips below for how entry-level candidates can easily make a strong impression from the get-go.

• Start developing the skills flight attendants rely on: The more skills you have at your disposal, the more competitive you’ll be as an aspiring flight attendant. The good news about the skills recruiters are looking for is that you can start working on many of them right now.

For example, if your communication skills are lacking, consider getting a part-time job where you can develop them. Likewise, if you want to work for an airline based in a certain country or aspire to fly a certain flight path, take up an appropriate language course.

• Emphasize your customer service experiences: If you’ve ever worked in a role, where you had to deal with customers on any level, be sure to feature it in your resume. That means your stint bussing tables in a restaurant or cafe, working as a part-time receptionist, responding to calls at a call center, or tutoring students during your vacation - all count.

How to make your resume stand out

If you want to ensure your resume goes the distance, there are some additional things you can do to transform it into a truly remarkable one. Take heed of our top tips below for making your resume stand out:

• Make your achievements measurable: A recruiter for flight attendants is fully aware of the general duties you are responsible for in your line of work. While it is vital to clearly list any relevant ones in your resume, don’t be complacent about how you list them. You should always be thinking, “How can I make this achievement measureable and eye-catching?”

The key is to quantify your achievements using numbers, percentages, and real-life examples. This will help the recruiter understand the positive impact your work had. For example, if your achievement is, “Safely and efficiently boarded passengers every time” you can add to the end of it “...which contributed to 99.4% of the flights I worked on taking off without delays.”

• Highlight any awards you have won: Have you been recognized by your airline as a flight attendant, who provides exceptional service? If you’ve received an award for your second-to-none service in the air, list it in a dedicated “Awards” section. If you don’t have enough space to do so, you can always mention it in your resume objective or summary instead.
• Make it clear if you currently work for an award-winning airline: If you’re currently a flight attendant for an airline that has received industry recognition for boasting one of the best cabin crews in the world, be sure to point this out in your resume objective or summary. While you didn’t personally receive the award, remember that you played a part in helping the company achieve it. You can write something to the tune of, “Current flight attendant for Cathay Pacific Airlines, which was voted as having one of the "World's Best Cabin Crews” in Skytrax's 2019 World Airline Awards.  

3. How Resumebuild.com’s Resume Builder Tool Can Help You Create a Stunning Resume

Now that you’ve finished reading this guide, you’ll probably have one of two reactions. 

You may have a renewed sense of motivation to get working on your flight attendant resume after learning about how important it is to create a high-quality one. That’s fantastic news! But unfortunately, motivation alone is’t going to cut it. You’ll also need plenty of time to work on perfecting your resume’s format and wording . Moreover, you will need a way with words to really make an impact.

Or maybe you had the complete opposite reaction and you’re now disheartened about how much work and expertise is required to make a stunning resume. Rest assured that this is a common reaction to have, as making a resume is indeed a very involved process.

We’re not saying all of this to dissuade you from working on your resume. Instead, we want to be upfront about the realities of making a strong flight attendant resume all by yourself. 

Fortunately, we have an insider secret to share with you that will solve all of the problems you’re experiencing: make your resume using Resumebuild.com’s simple-to-use resume builder . Simply put, our resume builder is your ticket to your next flight attendant job. 

Instead of wasting your precious time fiddling around with margins, spacing, fonts, and all that jazz, just use one of our practical and stylish resume templates . With over 15 to choose from, you’re sure to find one you connect with.   

Once you do, our resume builder will expertly guide you to fill out each essential section of your resume. It will indicate precisely what information you need to provide and offer you expert tips along the way. In the end, you’ll be the proud owner of a resume that convinces recruiters you’re their perfect candidate. Head to ResumeBuild.com to learn more or to get started.

flight attendant Job Descriptions; Explained

If you're applying for an flight attendant position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers. When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

flight attendant

• Greeted every customer with a friendly attitude, ensuring their needs were met along with great service.
• Engaged in dialogue to understand passengers’ welfare.
• Prepared and served drinks and snacks for customers.
• Maintained awareness of passengers’ welfare, potential safety issues, and other tasks necessary for the duration of each flight.
• Always conduct safety check before flight
• Present emergency equipment and give instructions to passengers on how to use this equipment
• Adhere to all aviation rules and regulations 
• Assist passengers and cabin crew during emergency situations
• Prepare and submit reports on flight incidents 
• Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
• Administer first aid to passengers in distress.
•  Provide leadership, direction, and assistance to passengers and colleagues.
• Demonstrate critical decision-making and resilience in emergencies and strenuous situations.
• Professional pride: always project a professional image.
• Promote our world-class products and services (product knowledge).
• Anticipate needs by providing customers with service before they ask for it.
• Make our customers’ journey memorable and build a relationship with them conceiving a dedicated Air Canada and Air Canada Express customer.
• Participate in crew briefings and debriefings: obtain necessary flight information.
• Direct and assist passengers in emergency procedures.
• Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
• Conduct safety and security duties during flights.  
• Operate public announcement system.
• Walk aisles of planes to verify that passengers have complied with federal regulations.
• Collect money for meals and beverages.
• Write and record orders for merchandise or enter orders into computers and company android devices.
• Resolve customer complaints or answer customers’ questions regarding policies and procedures. 
• Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
• Perform pre-flight checks of emergency & safety equipment, passenger cabin, lavatory, systems, documentations and catering.
• Assist passengers with boarding, deplaning and assist with cabin clean-up.

flight attendant Job Skills

For an flight attendant position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few. Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

• Pilot Communication
• Aircraft Safety
• Flight Regulations
• Air Traffic Control Procedures
• Flight Preparation
• Aircraft Systems
• Flight Planning
• Flight Dispatch
• Flight Attendant Duties
• Aircraft Maintenance
• Emergency Procedures
• Passenger Assistance
• Airline Policies
• Weather Analysis
• Aircraft Performance
• Flight Scheduling
• In-flight Service
• Aircraft Loading
• Flight Data Analysis
• Aviation Security.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently. Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

• Communication
• Interpersonal
• Time Management
• Problem Solving
• Decision Making
• Critical Thinking
• Adaptability
• Organization
• Public Speaking
• Negotiation
• Conflict Resolution
• Attention to Detail
• Self-Motivation
• Stress Management
• Collaboration
• Strategic Thinking
• Emotional Intelligence
• Flexibility
• Reliability
• Professionalism
• Computer Literacy
• Data Analysis
• Project Management
• Customer Service
• Presentation
• Written Communication
• Social Media
• Troubleshooting
• Quality Assurance
• Supervisory
• Risk Management
• Database Management
• Documentation
• Financial Management
• Visualization
• Business Acumen
• Process Improvement
• Relationship Management.

How to Improve Your flight attendant Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Nathan Taylor

Provide your contact information and address year gaps, always explain any gaps in your work history to your advantage..

• Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
• Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your flight attendant Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Kevin Young

• Mointor the cabin for any passanger distubances
• Make annoucements reguarding flight scheduls, delaies, and other pertinant infomation
• Assit passangers in stowing their carry-on luggages
• Provide passengers with pillows, blankets, and head-sets
• Ensure passengers complies with safety regulations
• Monitor the cabin for any passenger disturbences
• "I went to the store to buy milk
• I went too the store too buy milk.

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume..

• Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
• Before submitting your resume, double check to avoid typos.

flight attendant Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an flight attendant position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Esteemed Recruitment Team

I am excited to apply for the Lead Flight Attendant role at Southwest Airlines. As a highly skilled Flight Attendant, I am confident that I have the necessary experience and abilities to make a valuable contribution to your organization.

Growing up, I always had a fascination with Railway Operations. As I pursued my education and gained experience in this field, I realized that this was where I could make the most impact. I have had the opportunity to work on things throughout my career like personal projects and voluntary work, which have developed in me a deep understanding of the challenges and opportunities in this field. I am excited to bring my passion and expertise to the role at and help your organization achieve its goals.

Thank you for considering my application for the Lead Flight Attendant role. I am very passionate about this field and possess a deep understanding of the industry so, I am thrilled about the opportunity to contribute to your organization's success.

Showcase your most significant accomplishments and qualifications with this cover letter. Personalize this cover letter in just few minutes with our user-friendly tool!

Related Resumes & Cover Letters

Contemporary

Professional

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Check out our other resume of resume examples.

• Flight Attendant Resume
• Pilot Resume
• Truck Driver Resume
• Chauffeur Resume
• Delivery Driver Resume
• Driver Resume

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Flight Attendant Resume Example

It's time to catch a flight to your dream job! Our flight attendant resume guide with examples will help you land whatever flight attendant job you're looking for, regardless of the distance.

Our resumes have been proven to work.

Beautiful resume templates to land your dream job

If you're ever been on a flight, you know what a flight attendant is. A flight attendant is known to provide routine services and respond to emergencies to ensure passengers' safety and comfort while on an aircraft. In addition, flight attendants get to travel to a lot of different places, which is one of the coolest aspects of the job. According to the Occupational Outlook Handbook , there are currently over 121,900 flight attendant jobs . Flight attendant positions are at a 14% growth rate , which is faster than usual and means the number of jobs is only going to take off. When it comes to being a flight attendant, there are a lot of compromises that come with the job:

• Having variable work schedules, including evenings, weekends, and holidays
• Being away from home several nights per week

But if you're someone who sees this and likes it, this just may the job for you. In order to land your dream flight attendant job, working for that airline, it is important to have a clean, impressive, and detailed resume . In this article, we will be discussing the following 7 steps to get your resume ready for new sights and experiences as a tour guide:

• Format your resume
• Write an impressive resume summary
• Describe your work experience and what to do if you have none
• List key skills in your resume
• Include certifications in your resume
• Add languages to your resume
• Add your education to your resume

1. Format your resume like a professional

A hiring manager is not going to hire you if your resume is sloppy and poorly formatted. Being a flight attendant can be a serious job. Therefore, it is essential for your resume to be taken seriously, too. When it comes to formatting your resume, there are three ways you can do so:

• Reverse-chronological , which emphasizes your previous work experience
• Functional , which highlights your key skills
• Hybrid , which combines the previous formats to give hiring managers a closer look at what you're bringing to the table

As a flight attendant , the best format for your resume would be the functional format as hiring managers are mostly looking for what skills you can bring to the table.

Tip: While having previous work experience in the field is a bonus , especially since you already have your Federal Aviation Administration Certification , you only need a high school diploma or equivalent to become a flight attendant. For the most part, you will receive on-the-job training through the airline you are employed with.

Take a look at our guide on how to format your resume if you want to learn more.

2. Write an impressive resume summary and/or objective

A resume summary is a 1-2 sentence blurb that summarizes everything your resume consists of while a resume objective is a 1-2 sentence blurbs that shows hiring managers what your goals are and what you are hoping to gain. They are both quick and easy ways to show the employer that you appreciate their time, which can help your resume stand out from the pile since not everyone writes one.

Tip: You can think of resume summaries and objectives as your elevator pitches.

Sometimes, it's tough to know exactly what you should put on your resume summary and/or objective, but here are some elements you should always include in your resume summary:

• Years of experience
• What you have experience in
• Some personal characters
• What you're hoping to learn or gain

Tip: Your resume summary and/or objective should always be at the top of your resume.

If you're still stuck on how to write your resume summary, here's a good and simple example : Respectable and personable flight attendant with 6 years of experience working with an international, fast-paced cabin crew. Seeking to advance my career by growing with a well-known, dedicated-to-people airline.

‍ Tip: If you do not have previous work experience as a flight attendant or similar airline position, focus more on writing a resume objective than a resume summary.

Want to write the perfect resume summary? Our guide on writing resume summaries has tons of examples.

3. Describe your work experience

As we mentioned earlier, you do not need prior flight attendant experience to become a flight attendant. For the most part, your employer and airline will provide on-the-job training for what it is you need to do. However, if you do have previous work experience as a flight attendant, it is important to describe your work experience and what you've done while on the job.

‍ Tip: When listing your work experience, it's important to highlight the specifics you did on the job, and do so using good verbs .

Here are some examples of flight attendant job descriptions you may be able to include in your resume:

• Fulfilled directives from the lead flight attendant.
• Performed all duties as directed by the Company policies and procedures to ensure maximum customer safety and comfort.
• Served all customers in a professional and efficient manner.
• Represented Swift Air’s image of integrity, resourcefulness, and professionalism.
• Maintained company standards and regulations for attendance, personal grooming, and appearance while in uniform, or on company property.
• Attended preflight briefings and conduct preflight checks.
• Accounted for money collected from alcoholic beverage service if applicable.
• Explained and demonstrated the use of safety equipment and procedures and enforce all safety regulations as appropriate.
• Prepared the aircraft for passengers, greeted passengers, verified boarding passes and seat assignments, assisted with carry-on baggage stowage and security, as well as prepared and served meals and beverages.

What to write in your resume if you have no previous flight attendant experience

Maybe, you haven't worked as a flight attendant just yet, but you do have experience working for an airline. Maybe, you've been a guest care supervisor or trainer. Here are some job descriptions examples you can write in your resume:

• Facilitated guest care business-specific new hire and supplemental training courses.
• Collaborated with business partners, 3rd party BPO vendors, training peers, and quality assurance to keep abreast of changes in policies, procedures, regulations, business initiatives, and technologies/programs.
• Developed facilitator guides and used expertise in instructional design methodologies to develop curriculum and other training tools.
• Developed curriculum and facilitated other training sessions covering various non-business-specific training.
• Utilized a robust assessment methodology to evaluate the effectiveness and efficiency of learning.
• Maintained accurate reporting of all learning initiatives via the department Learning Management System (LMS).

You can also check out our guide on how to write a resume with no work experience.

4. List your key skills

As a flight attendant, there are many key skills that will benefit your resume and help you land the job. Listing impressive and relevant skills gives hiring managers more reasons to hire you.

Tip:  In a job where you're constantly interacting with others, having communication and other interpersonal skills on your resume is a benefit. The same goes for travel knowledge, adaptability, and planning .

Here are some examples of key skills you can include in your resume as a flight attendant:

• Airbus A380 Cabin
• Safety Orientation
• Aircraft Intercome
• Jet Bridge Maintenance
• Communication
• Organization

Tip: You can even include skills such as multilingual and CPR certified to impress hiring managers.

Having trouble identifying your skills? We have a guide with 100+ key skills you can include in your resume.

5. Include your certifications on your resume

In case you missed your flight earlier, we did mention that, in order to become a flight attendant, you do need a Federal Aviation Administration Certification . This is something you can get on the job, but if you already have it, it may just be what takes your application to the next level and lands you an interview. Having a certifications section on your resume is a way to impress hiring managers.

Here are certifications that you should consider getting and adding to your resume:

• World-Class Flight Attendant Certifed
• Federal Aviation Administration Certified
• CPR Certified
• First Aid Certified
• AED Instructor Certified

Tip: AED Instructor Certified means you are certified to work with an automated external defibrillator . These are used to help individuals who are undergoing cardiac arrest , which can happen on the job. When it comes to getting flight-attendant-specific certifications, you can receive them on the job or by attending some sort of flight school.

If you're looking for more certifications to include in your resume or want to know how to correctly list them , check out our guide.

6. Add languages to your resume

As a flight attendant, you're bound to meet individuals who do not speak the local language. It may even be someone's first time on a plane. Offer them comfort by speaking to them in their mother tongue. Knowing multiple languages may be a skill that separates you from the rest of the competition and helps you get hired more quickly. Therefore, it is important to add to your resume a language section that shows hiring managers that you are bilingual or multilingual. Here are some languages you can include on your resume if you know them:

Tip: Next to the languages you know on your resume, add if you're fluent, intermediate or a beginner in the language to show hiring managers just how well you know the specific language.

Need more help writing the perfect resume ? We have a guide that can help you do just that.

7. Add your education to your resume

Just because it is at the bottom of our list, doesn't mean it is not important. While flight attendant positions only require a high school diploma or equivalent , it is still crucial for you to have an education section in your resume. When including your education, be sure to mention the following when listing your education:

• School name and location
• Years in school

Tip: Bachelor of Art degrees in Hospitality are good degrees for going into a flight attendant career. While they are not mandatory, they can help to impress hiring managers.

Here's what adding your education to your resume can look like: Florida International University

2014 — 2018

Bachelor of Arts in International Hospitality Management

GPA: 3.7/4.0

Booker T. Washington Senior High School

2010 — 2014

Aviation Maintenance Career Academy

GPA: 3.8/4.0 ‍

‍ Tip: If you attended a high school or technical school that focused on aviation, hospitality , or any other subject relevant to becoming a flight attendant, be sure to include that in the education section of your resume.

Key Takeaways

From the looks of it, there may have been more to your flight attendant resume than you originally thought, but these tips and tricks are sure to land you the job of your dreams anywhere in the world. Here's a summary of everything we went over:

Following our guide, your resume will be travel-ready for your next flight attendant job! Good luck and get ready for take-off!

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Flight Attendant Resume: Expert Advice and Examples

As a Flight Attendant, the sky is really the limit in terms of your career, but are your resume writing skills leaving you feeling grounded? Maybe you just need a pre-job safety demonstration to write the ideal resume and land that ideal gig as a host. We can help!

Flight Attendant Resume Example MSWord®

Download our free Flight Attendant Resume Template in Word and let us help you get your career ready for take-off. 

Being a flight attendant isn’t just an exciting job, it’s a necessary part of the aviation industry.

As a flight attendant, you’re the life of a trip; you act as one of the few bridges between airline and guest , and as a result must be attuned to the needs of both .

Being a cabin crew member is truly unique. It’s a job that allows you to work closely with people of all backgrounds, constantly work to improve guest experiences, and even travel the world.

For these reasons, working for an airline is the dream job of many people from all over the world, and why landing the position is no easy task.

To score a position as one, you’ll need to put in some work. Luckily, by using a free resume builder you can create your killer resume, then your potential to get invited to an interview for a flight attendant job will be sky-high.

In this article, we’ll discuss what cabin crew members do, how to pursue becoming one, and what you need to do to create a resume that stands out from the rest.

With these tips and tools under your belt, you’ll be on your first working flight in no time!

In this article, we’ll discuss:

Flight Attendant Resume Sample

Before we start giving you a lot of information to write your resume for a cabin crew position, let’s have a glimpse of a resume example .

The following example is for a candidate with 5 years of experience, which was written according to all the tips we’ll cover in this article:

[Sam Alford]

[Flight Attendant]

[12 Sunsetview Drive, OH 90017 | 213-555-0198 | [email protected]]

Personable and dedicated flight attendant with 5+ years experience on domestic and international commercial flights. Developed excellent customer service skills and communicated regularly to accommodate guests and assist colleagues. Proficient in Spanish speaking and listening, fully trained in CPR and AED, and skilled at both safety consciousness and emergency preparedness.

Flight Attendant

American Airlines | Fort Worth, TX 2018 – 2021

• Traveled domestically and internationally with an average of 120 flight hours per month
• Led safety briefings for 100 to 400 passengers at a time, and provided flight reports over the PA
• Assisted passengers with stowing luggage up to 50 pounds, served meals, snacks, and beverages, collected trash, and responded to individual passenger requests
• Identified, analyzed, and communicated cabin maintenance concerns with the Pilot-in-Command.
• Maintained guest safety, comfort, and security by utilizing customer service skills.
• Provided on-the-job training to two full-time flight attendants.

Spirit Airlines | Miramar, FL 2016 – 2018

• Conducted pre-flight safety demonstrations and checks of the cabin.
• Assisted during on-flight emergencies by providing CPR and first aid.
• Accommodated guests by communicating needs with other flight staff.
• Cross-sold meals and beverages to 100+ passengers on domestic flights, increasing revenue by 12%
• Restocked cabin supplies and refreshments.
• Interacted with guests to solve problems as they arose and mediate conflicts.

Flight Attendant School and Career Training Program

Inflight Institute | NW Calgary, Alberta (Canada) 2015 – 2016

• Customer service
• Attention to detail
• Flight equipment maintenance
• Problem-solving
• Multitasking
• Physical stamina
• Flight Briefings
• Aircraft Safety
• Active Listening
• CPR/First Aid

Certificates

Multiple Flight Attendants On Board Certification – Inflight Institute

Flight Attendant Job Description

A flight attendant keeps passengers comfortable and safe before, during, and after a flight. You may work for either a commercial or private airline.

To accomplish this goal, a flight attendant is responsible for:

• Providing important emergency information
• Demonstrating how to use safety devices
• Serving refreshments and food

Behind the scenes, these workers might also help inspect and clean the cabin before a flight, assist with stocking, and help out other flight personnel.

To show that you are able to fulfill the duties of a cabin crew member on your resume, you’ll need to fill your education, skills, and experience sections with the correct relevant information.

Flight Attendant Resume Format

First and foremost, by using the correct resume format , you’ll earn a lot of points when a hiring manager is looking over your application.  

The correct resume format not only highlights what makes you a qualified candidate , but should also be tailored to the amount of experience and skills you have. 

You should include the following sections in your resume to effectively stand out from the crowd: 

• A summary or objective
• Job qualifications (education, experience, skills, etc.)
• Contact information
• Personal information (beyond what you share in your summary, if possible)

By using the correct resume format, you’ll be able to accomplish the following :

• Make your resume easy to read
• Highlight your skills and experience
• Hide your shortcomings

Keep in mind that using an 11-12 size font with Times New Roman, Arial or Calibri will make your resume look organized and professional. 

Depending on your prior positions, you may opt to select a reverse chronological format, which highlights your experience .

If you lack experience, a functional resume format will show off your relevant skills .

However, most employers prefer reverse chronological forma t and you should always have a Skills or Core Competencies section listed on top of your resume in any case.

Use a resume template to correctly apply these formats and avoid any mistakes when listing your skills and experience. 

Always double-check your resume for typos, grammatical errors, or other mistakes that might detract from the quality of your application. These sorts of things can come across as careless to a potential employer.

Flight Attendant Resume Objective or Summary

Your objective or summary is the first part of an amazing overall final product, and if written correctly will make your resume take off.

This part of your resume should introduce yourself as a potential cabin crew member, explain your interest in the position you’re applying for, and briefly break down your history (education, employment, etc.).

There is a slight difference between a resume objective and a resume summary. 

The former is often written to explain a job seeker’s desire for a position, and is ideal if you have little to no work experience to share.

Young, passionate professional looking to transfer my people skills into the role of a flight attendant .

While this explains your passion and how you really want the position, you can make an objective that says much more.

College graduate with excellent communication and teamwork skills. Interested in finding a position as a flight attendant to make each passenger’s journey pleasant and safe.

This details what you can bring as a flight attendant and will surely grab a hiring manager’s attention. 

On the flip side, a resume summary uses work history and other details to demonstrate why you’re an ideal candidate for a specific position. 

If you’ve worked as a flight attendant before , you’ll want to opt for a summary, as it’s one of the best ways to put all the important experience you have in one accessible place.

Friendly flight attendant with experience and a dedication to customer safety and comfort .

This tells a hiring manager or applicant tracking system little about your professional flight attendant experience. To impress the ATS or a job recruiter, you’ll need to be more detailed . 

Have a look at the example below.

Friendly, flight attendant with 3+ years experience and a dedication to customer safety and constant personal improvement. Assisted thousands of passengers across the country in nearly 600 flights, both long and short haul.

Regardless of which type of introduction you choose, every word you use should count.

What to Add to the Education Section of Your Flight Attendant Resume

To complete a proper take-off of your resume, it’s essential to add an education section. 

You must have a high school diploma (or equivalent) to work as a flight attendant . An associate’s or bachelor’s degree may be beneficial, but it’s not often required, just preferred. 

It will be necessary to list your high school or college degree in your education section. 

Apart from that, any relevant awards or scholarships will help your education section really stand out. 

If you’ve taken any safety courses, such as a CPR course, it would be a good idea to list them. 

However, it’s also important to remember to ensure all of this information is easy to read . After all, a job recruiter or an ATS system look for keywords and relevant information quickly. 

So you’ll want to catch their attention right away . 

Here’s an example of the wrong way to do that. 

2010-2014 Michigan State University

BA in Tourism Management

• Captain of the MSU Chess Club

While the degree may have to do with being a flight attendant, the GPA is probably too low to mention. Being the captain of the chess club also has nothing to do with the job you are applying for. 

Have a look at a better way of showing off what you accomplished in high school or college.

2015 Michigan State CPR Certification

• Officially trained to perform CPR 

This is much better as you demonstrate that you have the necessary education, your GPA is high enough to mention, and you have a relevant certification . 

Some people find it useful to attend flight attendant school , but this isn’t necessary to get hired, considering that you will be trained by the airline before starting. 

However, previous classes can give you lots of helpful experience , tips, and background information, so don’t completely disregard them.

Emphasize Your Flight Attendant Skills

To be a great flight cabin crew member, you need to have the skills to match! Your skills section may be the most important part of your resume.

This is especially true if you have little to no experience working for an airline in the past. 

Flight attendants must have a variety of skills , but some of the most important ones that airlines look for in prospective cabin crew staff and are important to consider including are:

• Top-notch customer service
• Communication
• Decision-making
• Stamina (cabin crew members are constantly on their feet, assisting customers, moving objects, and doing other physical tasks that can be demanding)
• Patience and temperament for dealing with customers

If you end up working for an airline that does international flights, you may also need to have skills related to speaking other languages under your belt. 

It may also help to understand cultural differences if you will be working with people from all over the world.

With a resume template , you can list both your hard and soft skills in an organized manner , making it easy to follow and ensuring that your abilities are highlighted for a hiring manager to see. 

Soft Skills

• Time management
• Collaboration
• Strong communication
• Language skills
• Flexibility
• Diplomacy and tact
• Adaptability
• Stress tolerance

Hard Skills

• Safety orientation
• Aircraft knowledge
• Point-of-Sale System (POS)
• Intercom Operation
• CPR & First Aid
• Emergency procedures
• Inventory control
• Plane evacuation protocols

Flight Attendant Resume: Experience Section

Relevant experience is often the make or break factor in a resume . Hiring managers love to see that you have used your skills in a prior professional setting. 

Though in some cases, it may not be necessary to have experience as a flight attendant to get a job as one, it certainly helps! 

If you do have a relevant professional history, you’ll find it easier to score higher-paying jobs, international jobs, or positions at larger airlines.

So, how can you take your experience section from economy to first class?

Firstly, you’ll want to avoid adding generic information as well as highlight any relevant experience that you do have. 

For example, a solid experience section doesn’t look like this:

American Airlines | Fort Worth, TX

2018 – 2021

• Friendly with passengers
• Always punctual
• Worked well with other crew members

These things are great, but it’s explained in a really generic way. It also doesn’t say much about your responsibilities and how you carried them out . 

Let’s look at the correct way to list a previous job experience.

• Traveled domestically and internationally with an average of 120 flight hours per month. 
• Led safety briefings for 100 to 400 passengers at a time, and provided flight reports over the PA.
• Explained important safety information to passengers to ensure compliance with federal guidelines during flights.

An experience section like this will jump off the page and get you an interview in no time.

Writing a Flight Attendant Resume with No Experience

No flight attendant work experience ? No problem – or, at least, there doesn’t have to be one! Writing your resume in a way that highlights what you can share can still get you where you need to be.

To gloss over your lack of experience, you might find it best to spend more time talking about your education or even a part-time job.

If you can connect it to what you’re applying for, it’s still useful information to include on your resume.

The time-management skills that come along with running the concession stand at a busy movie theater, for instance, are just as much worth sharing.

The key thing to remember when you don’t have experience is to use what you do have and make it convincing. Odds are that you already have a reason for choosing this job to apply for. 

Optional Flight Attendant Resume Sections

Beyond what you absolutely must include in your resume for it to feel complete and meet employer expectations, there’s a lot you can do to help set yourself apart from the competition.

This may be especially significant for those looking to become flight attendants; these jobs pay well, and allow you to travel the world, so they’re understandably competitive in many cases. 

What you include will depend heavily on the content of the rest of your resume.

Say you’ve never worked as a flight attendant before, but you’re a passionate and involved volunteer for your local hospital. 

Though this volunteer work might not be directly related to being a flight attendant, it might still give you valuable skills and experience that you want an employer to know about. 

So, it might benefit you to include a “volunteer work” section at the bottom of your resume to share these details.

Remember, you can connect just about anything to the job you’re aiming for with a bit of thought and effort, so don’t be afraid to pull from different areas of your life to prove you’re someone worth hiring. 

Let’s take a look at some other optional additions you might make to your resume.

Awards and Certifications

If you’ve won any sort of significant award, adding it to your resume isn’t a bad idea. This is particularly true if you’ve won something for being a flight attendant in the past, or if you have relevant certifications such as first aid.

You’ll want to provide the name of the award or certification in question and, if necessary, a very brief description of what it is and why you acquired it. 

You may also find it useful to put into words why you’re including it on the resume. Be sure that your rationale is relevant to the type of job you’re looking for.

Example: Received customer satisfaction award for stellar customer service skills and dedication to safety.

Incorporating hobbies for cabin crew in a resume can showcase your passion for the profession , as well as your skills that make you an exceptional candidate. 

There are plenty of hobbies for cabin crew members to list that relate to travel, communication and learning , such as:

• Travel vlogging or blogging
• Studying languages
• Volunteering abroad 
• Travel photography

These activities will show that you are not only driven by the paycheck or free travel rewards but also genuinely care about the career itself!

You can also earn bonus points with the hiring manager if you share any typical cabin crew hobbies with them. Most people in the aviation industry love to travel after all. A variety of relevant interests and hobbies for a flight attendant might help you fit into the airline’s culture.

That’s why it’s essential to tailor your hobbies and interests to the job listing , ensuring they are relevant to the position.

• Regularly travel vlog during time off 
• Create documentary albums with photos taken in different countries
• Active follower of global news podcasts

Special Memberships

If you’re a part of any sort of professional group or organization related to your job, it’s worth mentioning on your resume. 

This shows that you’ve already committed yourself to being around others in the field and are willing to invest in your own progress.

Keep things concise and understandable in this section, just as with any other.

Example: General Member, Association of Flight Attendants

Flight Attendant Resume: Frequently Asked Questions

Still want to know more? Below are some of the most frequently asked questions on the web related to writing a flight attendant resume.

How Do I Make a Flight Attendant Resume?

A cabin crew resume can look very different depending on the type of airline job you’re applying for. Someone looking to become a flight attendant will certainly need a different resume than someone trying to fill a corporate position.

Looking at resume examples is a great way to find inspiration when drafting your own resume.

First and foremost, determine which area of an airline you’ll be working in. Decide what skills and experience are most beneficial for this area and decide if it’s a good fit for you.

Your past job experience doesn’t necessarily have to be directly related. For example, any type of customer service experience can help you get a flight attendant or front desk job.

What do airlines look for in a resume?

Prospective flight attendants should include their educational background, job experience, skills, and any other information that an employer might need to know on their resume.

If you have things to share that are related to the position , that’s great! But even if you have no job experience in the area (or any at all), it’s still possible to create a great flight attendant resume.

Hone in on what employers are looking for in the job description and do your best to present yourself as a prime option for those goals.

How Do I Make my Flight Attendant Resume Stand Out?

The best way to make any resume stand out is to go above and beyond the bare minimum.

For example, on a flight attendant resume this often means including optional parts to your resume (like volunteer work, awards, etc.).

You could also use a resume template to help you fit these elements in.

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Flight Attendant Job Description [Updated for 2024]

In the age of global connectivity, the role of flight attendants has never been more important.

Travel evolves, and with each change, the demand for dedicated individuals who can deliver exceptional passenger experience and ensure safety mid-air grows.

But let’s dig deeper: What’s truly expected from a flight attendant?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager outlining the perfect candidate,
• Or simply fascinated by the intricacies of in-flight services,

You’re in the right place.

Today, we present a customizable flight attendant job description template, designed for easy posting on job boards or career sites.

Let’s dive right into it.

Flight Attendant Duties and Responsibilities

Flight Attendants play a crucial role in ensuring the safety and comfort of passengers during air travel.

Their key role is to provide service and respond to emergencies to enhance the overall passenger experience.

The duties and responsibilities of a Flight Attendant include:

• Ensure the safety and comfort of passengers during flights
• Provide excellent customer service to passengers by answering questions and offering assistance
• Conduct pre-flight inspections and safety checks
• Prepare and serve drinks and food to passengers
• Make public announcements on behalf of the pilot
• Demonstrate emergency procedures and equipment
• Administer first aid to passengers if needed
• Assist passengers with their carry-on luggage
• Check the cabin for any potential hazards
• Provide reassurance to passengers during flight, such as during turbulence
• Ensure all passengers are following safety regulations
• Complete flight reports, including about any medical issues or cabin problems

Flight Attendant Job Description Template

We are looking for a dedicated and professional Flight Attendant to join our team.

The Flight Attendant’s responsibilities include ensuring passenger safety and comfort throughout the flight, providing excellent customer service, and maintaining a high level of aircraft cleanliness.

Our ideal candidates are excellent communicators, have a neat and professional appearance, and are able to handle emergencies calmly and efficiently.

Ultimately, the role of the Flight Attendant is to ensure a pleasant and safe travel experience for all passengers.

Responsibilities

• Ensure compliance with safety procedures and regulations
• Provide excellent customer service to passengers
• Conduct pre-flight safety checks
• Assist passengers with boarding and disembarking
• Serve meals and refreshments
• Assist passengers with special needs or requests
• Provide reassurance and support to passengers in distress
• Maintain a clean and orderly cabin
• Prepare and submit reports on flight incidents

Qualifications

• Previous work experience as a Flight Attendant or in a customer service role
• Certification from a Flight Attendant training program
• Excellent communication and interpersonal skills
• Physical fitness and the ability to swim
• Flexibility and adaptability to irregular work hours
• Knowledge of emergency procedures and first aid
• Ability to remain calm and composed in emergencies
• Fluency in English; knowledge of additional languages is a plus
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Travel benefits

Additional Information

• Job Title: Flight Attendant
• Work Environment: This job involves constant travel, including weekends and holidays. Overnight stays are often required, and work schedules can be irregular.
• Reporting Structure: Reports to the Chief Flight Attendant or Cabin Services Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $35,000 minimum to $55,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

What Does a Flight Attendant Do?

Flight Attendants are key figures in the aviation industry, ensuring the comfort, safety, and satisfaction of passengers on airline flights.

Their primary responsibility is to ensure passenger safety.

They do this by explaining safety procedures and emergency equipment, checking passenger compliance with safety regulations, and assisting in emergencies.

Flight Attendants also provide customer service, which includes greeting passengers as they board and exit the plane, helping with luggage, and serving food and drinks.

They may also provide comfort items like pillows and blankets, answer questions about the flight, and assist passengers with special needs.

Additionally, they may be responsible for checking the cabin for any necessary supplies and checking the condition of the cabin before and after the flight.

They also might administer first aid to passengers if required.

With their professional demeanor and helpful attitude, Flight Attendants greatly contribute to the overall flight experience of passengers.

Flight Attendant Qualifications and Skills

Flight Attendants have a unique set of skills and qualifications that are essential in maintaining safety and comfort during air travel, including:

• Exceptional customer service skills for attending to passengers’ needs, helping them find their seats, serving meals and drinks, and ensuring their overall comfort throughout the flight.
• Good communication skills for conveying safety procedures and important information to passengers, as well as coordinating with the rest of the cabin crew.
• Critical thinking and problem-solving abilities to deal with emergencies or any unexpected situations that may occur during the flight.
• Physical stamina and agility to handle the demands of air travel, such as standing for long periods, moving through narrow aisles, and lifting heavy luggage.
• First aid training to provide immediate medical assistance to passengers if necessary.
• Ability to remain calm under pressure, as dealing with challenging passengers or emergency situations requires composure and professionalism.
• Knowledge of multiple languages, which is often beneficial for international flights.
• Flight attendants must also fulfill specific regulatory requirements, such as age restrictions, height and weight specifications, and health and background checks.

Flight Attendant Experience Requirements

Flight attendants typically attend a flight attendant training program, often provided by airlines themselves, where they gain both theoretical knowledge and practical experience.

This training covers topics such as emergency procedures, first aid, customer service, and aircraft systems operations.

Usually, it lasts between 3 to 6 weeks and it’s followed by supervised in-flight experience.

For entry-level candidates, no previous job experience is required, although experience in customer service, hospitality, or related fields can be beneficial.

These candidates typically start in regional airlines where they gather experience for 1 to 2 years before moving on to major airlines.

Candidates with 2 to 3 years of experience often have expanded their skills in areas like in-flight service, safety procedures, and public announcement delivery.

They may have also gained experience in working on different types of aircraft and dealing with various types of passengers.

Those with more than 5 years of experience have usually gained a good amount of seniority, allowing them to have better schedules or work on specific flights.

They may also have experience in mentoring and training new flight attendants, preparing them for potential supervisory or training roles.

Flight attendants with over 10 years of experience often have the opportunity to take on leadership roles such as purser or chief flight attendant, where they manage the cabin crew, coordinate with the cockpit crew, and oversee all aspects of the flight service.

Flight Attendant Education and Training Requirements

To become a flight attendant, a minimum education requirement of a high school diploma or its equivalent is usually required.

However, many airlines prefer candidates with a higher degree or diploma in fields like hospitality, tourism, public relations or communications.

In addition to academic qualifications, airlines offer their own training programs for newly hired flight attendants.

This training usually lasts between 3 to 6 weeks and covers a range of topics like emergency procedures, first aid, crowd control, in-flight services, and security protocols.

Upon successful completion of the training program, flight attendants receive a certification from the Federal Aviation Administration (FAA).

To maintain this certification, flight attendants must complete recurrent training and pass an exam annually.

Other beneficial skills for a flight attendant job include fluency in more than one language, customer service experience, and a professional and well-groomed appearance.

They are also expected to have excellent interpersonal and communication skills, and the ability to remain calm and make decisions under stressful situations.

While not mandatory, pursuing advanced courses in hospitality or a related field can provide an edge and open up opportunities for career advancement.

Flight Attendant Salary Expectations

A Flight Attendant typically earns an average salary of $56,000 (USD) per year.

However, the salary can fluctuate based on factors such as experience, airline company, and the geographical location of their routes.

Additionally, benefits such as travel perks can also contribute to the overall compensation.

Flight Attendant Job Description FAQs

What skills does a flight attendant need.

Flight attendants need excellent customer service skills as they are the first point of contact for passengers on board.

They also require good communication and interpersonal skills to interact with a variety of individuals and ensure passenger needs are met.

The ability to handle emergency situations and provide first aid is also crucial.

In addition, flight attendants should have physical stamina as they are often required to lift heavy luggage and stand for long periods.

Do flight attendants need a degree?

While a degree is not mandatory to become a flight attendant, having a diploma in hospitality, travel, tourism, or a related field can be beneficial.

Flight attendants must also complete a training course approved by the Federal Aviation Administration (FAA) and pass a series of examinations to gain the required certification.

What should you look for in a flight attendant resume?

When reviewing a flight attendant’s resume, look for previous customer service experience and any relevant certifications or qualifications, such as an FAA certification.

A second language can be a valuable asset, reflecting the diverse nature of airline passengers.

Additionally, check for any first aid or emergency training.

What qualities make a good flight attendant?

A good flight attendant is patient, understanding, and has excellent customer service skills.

They should be able to remain calm and composed under pressure and during emergencies.

Good physical health and stamina are also essential due to the physical demands of the job and the need to manage jet lag and irregular sleep patterns.

Finally, a good flight attendant is a team player who can work well with the rest of the flight crew.

What are the physical requirements for a flight attendant?

Physical requirements for a flight attendant include a certain height and weight, vision that is correctable to 20/40 or better, and general physical fitness.

The height requirement is typically due to the need to access overhead bins, while the weight must be in proportion to height.

Flight attendants should also be able to sit, stand, and walk for extended periods.

They must also be able to lift heavy items and assist passengers in case of emergency evacuation.

And there you have it.

Today, we’ve brought you into the cabin to discover what it truly means to be a flight attendant.

It’s not just about serving drinks at 35,000 feet.

It’s about ensuring the safety and comfort of passengers, one flight at a time.

With our handy flight attendant job description template and real-life examples, you’re ready for takeoff.

But why limit your ascent?

Soar even higher with our job description generator . It’s your next step to crafting precise job listings or fine-tuning your resume to perfection.

Every flight contributes to a larger journey.

Let’s navigate the skies. Together.

Reasons to Become a Flight Attendant (Embrace the Sky Life)

How to Become a Flight Attendant (Complete Guide)

Disadvantages of Being a Flight Attendant (Aloft Anxiety Attacks!)

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The Editorial Team at InterviewGuy.com is composed of certified interview coaches, seasoned HR professionals, and industry insiders. With decades of collective expertise and access to an unparalleled database of interview questions, we are dedicated to empowering job seekers. Our content meets real-time industry demands, ensuring readers receive timely, accurate, and actionable advice. We value our readers' insights and encourage feedback, corrections, and questions to maintain the highest level of accuracy and relevance.

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21 Flight Attendant Secrets Every Traveler Will Want to Know

Help them help you.

T he next time you get the urge to fly—or "blast through the sky in a pressurized metal tube," according to one hilarious airline announcement —you'll spend a good deal of time in close quarters with the cabin crew. They're a wealth of knowledge about all things flight related, which is why you can make your trip smoother by learning the things flight attendants wouldn't do on an airplane , what flight attendants first notice about you and the rules to follow when you fly . But let's be serious: Most of us are more interested in the juicy flight attendant secrets that pull back the curtain on the profession.

So we asked several seasoned vets who've worked for major U.S. airlines (and have seen it all) to share their best flight attendant secrets. (They want to keep their jobs, so they withheld their surnames to protect their privacy.) Going beyond the strange rules flight attendants have to follow , these flight attendants spilled pet peeves, insider secrets and tips to make your next flight even better.

All they want in life is for you to follow the boarding directions

Those announcements about boarding, checking luggage at the gate, stowing luggage on board, finding your seat and other things may not seem like a big deal to you, but they're designed to streamline the boarding process. And you can cause a delay if you're not paying attention to them, says Yaika B. The cabin crew may not call you on it, but they do notice—nobody is above the rules.

They're not looking for a fling in every city

Thanks mostly to Hollywood, flight attendants have gotten a wild reputation, but the truth is, most of them don't hook up in every city. "I'm married, but honestly, I'm too exhausted to go swiping through Tinder anyhow," says Ashley M. "After I land, all I want is sleep." If you're looking to snooze during your flight, find out what to wear on a plane for optimal comfort and convenience.

They're not looking for a fling with passengers either

News flash: Flight attendants aren't looking to sleep with you, so don't hit on them. Being hit on by passengers isn't one of those funny stories airline veterans tell their pals —it's annoying. "We are being friendly to you because it's part of our job, not because we're flirting with you," says Evan R. "Also, we hate 'mile-high club' jokes. Having sex in the lavatory is going to be cramped, uncomfortable, and it's gross. Your friend who said they did it? They lied."

They really don't want to go viral

Every airline has a strict social media policy that is part of the rules flight attendants must follow. While crew members are forbidden from posting anything controversial or obscene (or anything that might make the best airlines look worse) on their own socials, passengers can do as they like. But that doesn't mean flight attendants want to end up in those posts. "We don't want to be on your social media, at all, not ever, not on accident, not on purpose," says Evan, adding that it's worse if you're secretly recording them. "One of my worst flight experiences ever was when a 'famous' YouTuber filmed himself 'pranking' me."

They use sleep aids too

Air travel can really mess up your circadian rhythm, throwing off your sleep for days after you land. "I keep a bottle of melatonin gummies in my flight bag," says Evan, who also swears by an eye mask and headphones playing white noise. Flight attendants don't use these things while on the job, but you can steal this tip for your next cross-country flight. By the way, those items also make great flight attendant gifts .

The airline's app has the fastest and most accurate info

If an airline has an app, install it and use it. It'll have the most current and accurate information about your flight, including gate info, seat numbers, checked luggage and time changes or flight delays . Sometimes the app even gets updates before airline employees at the desk do, says Nicole J. Airline apps will also remind you of any travel restrictions or weather alerts and will walk you through the boarding process.

Don't make them recite the drink list for every single passenger

In general, flight attendants have to repeat themselves a lot, but you can make it a little easier for them (and faster for you!) by paying attention the first time they say something. That goes double for the drink list, says Emily C. If you can't remember it, no sweat; just ask if they have something. If they don't, it's a simple "no." And instead of asking the flight attendant to repeat the list so you can buy time to decide on your order, simply say, "Just a second, please."

Turbulence can freak them out too

Normal turbulence is expected and usually not jarring for most seasoned crew members. But here's one of the flight attendant secrets you've probably never heard: There are times when it feels severe enough that even veteran fliers get anxious and scared. "It's OK to feel scared, but you can't let the passengers see it," says Olga P. "We are trained to stay calm, even if we don't feel calm." It's helpful for you, too, to stay calm and keep your feelings in check, she adds. "It only takes one person screaming to set off a whole plane in panic," she says.

They get tired of the rules too

There are rules you need to follow when you fly, but there are also some pretty strict flight attendant rules that the cabin crew must abide by. And sometimes they're as thrilled about following them as you are. "Especially during COVID-19 , I wanted to scream over all of the cabin-sanitizing requirements because some of them were ridiculously time-consuming and really didn't do anything other than put [on] a safety show," says Carol L. But regardless of how they're feeling, they still need to follow them—and so do you.

You are not the main character

Social media has led many people to suffer from "main character syndrome." You know the deal: These people feel like they're the star of a show, must film or snap their every move and assume their needs take precedence over everyone else's. "This drives me absolutely crazy," says LynnDee F. "Don't jam the aisle trying to film your TikTok dance, talk loudly into the camera as you narrate your whole trip or force the entire plane to become the audience for your singing solo. I will make you stop."

They see you overstuffing the overhead bin, and they're not fans

Your boarding behaviors are among the first things flight attendants notice about you, so try to make a good impression. "Want to start off on the wrong foot with me?" says Beth B. "Put your carry-on in a full overhead bin, leave it sticking out 6 inches, then take your seat at the window and wait for someone else—me!—to come along and solve the physics problem you just created." If you're having trouble with your carry-on luggage , ask for assistance or choose an overhead bin with more room.

The pay can be pretty terrible

One of the harshest realities of being a flight attendant is the pay. Not only do they have a low hourly wage—it starts at between $11 and $20 an hour—but they're not even considered on the clock until the boarding door is closed and the plane starts moving. (Delta announced in 2021, however, that it would pay certain cabin crews during boarding, and hopefully other airlines will follow suit.) This means the majority of flight attendants aren't getting paid to help you put your luggage in the overhead compartment or find your connecting flight. "By the time I count all the hours I spend doing stuff that is necessary for my job but isn't 'official,' I make less than minimum wage," says Emily. "Think about that the next time you want to demand we do something extra for you."

It helps to say "hello"

Chances are high that you'll end up next to a stranger at some point in your journey, and it's best for everyone to be friendly. Start with an easy "hello," doable for even the most introverted of travelers. "I get it," says Carol. "I have social anxiety too, but I've learned through my two decades as a flight attendant that you may need that stranger to help you, and that goes a lot better if you were friendly from the beginning." You don't have to become best friends or keep talking, but if you need to borrow a charger, swap seats or use the armrest , the request will go a lot smoother if you're already on good terms. "A little kindness really goes a long way in air travel," she says.

They're not above getting other passengers to take their side

We've all seen the viral airline videos of flight attendants who snap and steal a beer, curse out passengers or even jump out of a plane (on the tarmac). Most flight attendants don't take things that far, but they are willing to get other passengers on their side when calming unruly travelers. "You disarm an unruly passenger by introducing yourself, asking his name and saying something like, 'I've been incredibly nice to you for three hours. Why are you treating me like this?'" says Beth. "That also gets the other passengers on your side—and sometimes they'll even applaud."

They "crop dust" the cabin sometimes

Everyone has to pass gas sometimes, and that includes flight attendants. But where and how they do it can be strategic, says Evan. "I've never done it, obviously, but I know flight attendants who will 'crop dust' a section of the cabin as they walk down the aisle if they feel like a particular group is being rude—or if they just can't hold it in," he says. (In their defense, holding in a fart can be bad for your health .) "Usually we go into the lavatory to pass gas," he says, "and I recommend you do that too instead of grossing out your neighbors."

They're more diverse and mature than you think

Another stereotype flight attendants are constantly fighting is the idea that they're all young, single, white women, says Ashley—who is married, 39 and Hispanic. The average age for flight attendants is 46 for women and 44 for men.

Safety always comes before comfort

"We are there for your safety first. Service comes second to us," says Alisha R. "We aren't even trained in service while we go through initial training; it is six to eight weeks of drills, tests and safety equipment knowledge only." So if you ask to do something that violates a safety policy—like bring your own alcohol on board—the answer will be an automatic "no." Airline pilots need you to know that they, too, put safety above all.

Don't expect them to fix an emergency you could have prevented

If you have a baby, bring diapers. If you have diabetes, bring syringes. If you have high blood pressure, don't forget your medication. "If you ask nicely, I will try to make a diaper out of a sanitary pad and a pillowcase or ask over the intercom if someone has a spare inhaler," says Alisha. But be as prepared as you can be. "Lack of preparedness on your part doesn't constitute an emergency on our part," says Carol.

No, you can't sit wherever you want

One of Alisha's pet peeves is passengers who see their seat assignment as a suggestion, not a rule. It's never open seating, so just sit in your assigned airplane seat , she says. Swapping after everyone is seated—say, if you're a parent and want to sit next to your child—can be OK, though. At that point, you can politely ask a flight attendant to assist you for a smoother transition.

Airplanes are grosser than you think

Dirty feet up on head or armrests. Babies getting their poop-filled diapers changed right on a seat. Gum stuck to tray tables. Spilled food. Vomit. Blood. "You name it, I've seen someone do it on an airplane," says Carol. It's one of the biggest flight attendant secrets: Practicing good hygiene isn't just about preventing COVID-19; it can protect you from myriad yucky things on airplanes. "And for the love of all that is holy, stop taking off your shoes and socks," she adds.

Just bring a reusable water bottle

Stop buying $8 bottled water in the airport terminal. A reusable water bottle is one of the best investments Nicole says she's made, and toting it on each flight is one of her top flight attendant secrets. Make sure it's empty before going through security so it doesn't get confiscated by the TSA . After that, you're welcome to refill it as many times as you like. Having your own supply of water not only keeps you hydrated—which can help your immune system fight off germy airplane air—it'll come in handy if there's a delay or if cabin service can't operate as normal.

Additional reporting by Michelle Crouch and Meghan Jones.

• Data USA : "Flight Attendants"
• Daily Mail : "Steven Slater slides from JetBlue plane after quitting in 2010"

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