medical secretary job description for resume

Medical Secretary Resume Samples

A Medical Secretary Job description includes serving as the first point of contact for patients, handling paperwork, verifying insurance papers and preparing medical records at various healthcare settings. The Medical Secretary Resume mentions the following accompanying duties as well – assisting patients, typing medical documents, scheduling medical appointments, processing bills, invoices and payments; ensuring confidentiality of crucial information, maintaining a detailed medical record of patients, checking and responding to voicemails, assisting in medical billing process, and managing front desk by coordinating various tasks.

To provide such medical administrative support, job applicants will be in need of these attributes – familiarity with bookkeeping, experience in processing insurance claims, knowledge of MS Office and EHR systems, and a thorough knowledge of medical terminologies and medical coding. While a high school diploma or a GED is sufficient to enter into this profession, possessing an additional qualification in the form of a Medical administration training will be useful.

• Resume Samples
• Medical Secretary

Medical Secretary Resume

Headline : Diligent, detail-oriented Medical Secretary knowledgeable of all office functions, with a solid background of 6 plus years in the healthcare field. Excels at multi-tasking in a fast-paced environment, completing projects within time and budget constraints. Superior telephone, customer service and computer skills with proficiency in MS Word, Excel, Outlook and PowerPoint.

Skills : Medical Terminology, Receptionist, Accounts Payable, Accounts Receivable, Office Administration

Description :

• Contacting patients to schedule appointments with either the physician or physician assistant based on prior testing.
• Meeting with patients to discuss surgery recommended by the physician and any further tested or clearance needed.
• Scheduling a patient's pre-operative testing, surgery, and all post-operative appointments.
• Scheduling any follow-up testing based on inpatient stays in the hospital.
• Contacting other hospitals for medical records and/or imaging reports and disks for physician review.
• Making follows up appointments for the patient at the office or other offices as requested.
• Verifying that each patient has all proper follow-up testing or required appointments fulfilled, prior to coming back to see the physician.
• Contacting outside offices for required surgical clearances and necessary follow up.

Medical Secretary/Administrative Assistant Resume

Headline : Goal-oriented Medical Secretary/Administrative Assistant, dedicated to patients and to Doctors' and other staff members. Knowledge of medical terminology and HIPAA compliance. Support quality patient care. Dedicated, friendly, and enthusiastic with over 6 plus years of experience with helping patients and learning new terminology and medications. 

Skills : Type 40+ Words Per Minute, Windows Operating Systems, MS Office, NextGen, And Internet,Social And Communication, Exceptional Phone Etiquette

• Communicated with hospitals, convalescent/hospice homes to verify if proper release documentations were in order.
• Researched primary physician information and ensured valid causes of death on a worksheet will meet state law and health code requirements.
• Interviewed doctors about patients' medical history, dates of attendance, and health conditions.
• Advised doctors on how to properly fill out medical information on the death certificate.
• Remedied incomplete vital information submitted by funeral arrangers as per state law in order to maintain scheduled funeral services.
• Typed up legal death certificate based on gathered information specified above prepared burial, transit, and cremation permits and submitted them along with completed death certificate to public health departments.
• Verified contracts agreements with the families of the deceased for accuracy.
• Correlated with county coroners and morgues if decedents did not have a primary physician or if an unnatural death had occurred.
• Performed ship outs that involved preparation of death certificates, calling consulates to verify shipping regulations, confirmed that decedent had no contagious diseases, made an arrangement with airlines for transit, and arranged timely removal services.

Medical Secretary Assistant Resume

Headline : Accomplished and energetic Medical Secretary Assistant with 5 years experience in a fast-paced hospital environment. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include problem-solving & decision making, interpersonal and communication skills as well as being accurate and organized.To obtain a full position with opportunities for advancement and growth as a clerical office worker.

Skills : Typing, Computer, CPR, Patient Care, Office Work, And Customer Care.

• Solely responsible for patient check-in and check-out for clinics scheduled with 40+ patients.
• Collected copays, deductible coinsurance, and payment for durable medical equipment, balanced funds at the end of each day.
• Maintained the clinical schedule, rescheduling patients with incomplete testing and also filling holes created by cancelations, actively kept clinical days productive with patients.
• Responsible for new patient scheduling, including obtaining all insurance information.
• Experience handling patients with no-fault auto insurance claims and worker's compensation insurance.
• Answered patient calls in regards to scheduling, medication issues, and surgery-related questions.
• Validated insurance information and obtaining insurance referrals prior to patient visit.
• Obtained lab reports, imaging, medical documentation, and other chart preparation duties.
• Coordinated insurance approval and script for the patient's MRI appointments.

Medical Secretary II Resume

Summary : Accomplished Lead Medical Secretary offering a solid educational background, over 13 years of experience and a strong record of performance in client relations, reliability, and leadership. Significant qualifications include: Maintaining outstanding levels of client satisfaction, retention and referrals through responsiveness, personalized service, knowledgeable assistance and follow up. 

Skills : Microsoft Office, MediSys, DigiChart, Powerpoint, Office Equipment, Customer Service, Administrative Assistant, Secretarial, Phones, Presentation

• Maintained database and arrange clinic appointment with the neurosurgeon as well as, pre-op, post-op schedule of various testing for the four-stage process of the epilepsy surgery program for approximately 600 patients.
• Assisted in the maintenance of medical charts and/or electronic medical records.
• Adeptly managed a multi-line phone system and pleasantly greeted all patients.
• Performed qualitative analysis of records to ensure accuracy, internal consistency and correlation of recorded data.
• Researched questions and concerns from providers and provided detailed responses.
• Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
• Prepared billing correspondence and maintained database to organize billing information.
• Obtained authorization from various insurance companies for special testing.

Senior Medical Secretary Resume

Summary : Competent, energetic Senior Medical Secretary with a demonstrated ability to perform medical and clerical tasks effectively while delivering outstanding customer service in busy medical surroundings. Very capable of staying organized under pressure. Effectively keyboarding up to 40 words per minute. 

Skills : MS Office, Internet Fluent, All Automated Office Equipment, Excellent Typist, Filing, Faxing, Photocopying, Document Management, Proper Telephone Etiquette

• Provided secretarial support to one or more physicians in a clinical environment.
• Answered telephones, screen calls, and took messages in accordance with physician instruction and direct calls to appropriate staff.
• Maintained physician calendar of meetings and personal appointments.
• Scheduled and confirmed diagnostic appointments, surgeries, and other medical consultations.
• Performed a variety of patient care activities to assist physician and nursing personnel.
• Adeptly managed a multi-line phone system and pleasantly greeted patients.
• Professionally and courteously verified appointment times with patients.
• Meticulously identified and rectified inconsistencies, deficiencies, and discrepancies in medical documentation.

Lead Medical Secretary Resume

Summary : Dedicated and focused Medical Secretary II who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Experienced in answering a high volume of incoming calls while handling in-person inquiries from patients and colleagues. Flexible and hardworking with the drive to succeed.Self-starter, dedicated, attention detailed, with a diversified background in many different positions, Upholding high levels of confidentiality, initiative, and personal organizational integrity.

Skills : Microsoft Office, 50 Wpm, Payroll, Clerical, And Medical Secretary,Customer Service, Communications, Medical Terminology

• Scheduling including MRI, CT scan, Angiogram, neuropsychological testing, surgical dates, clinic visits, as well as any other testing required by the neurosurgeon.
• Sending emails through EMR to various doctors offices as well as patient medical records.
• Scanning of insurance cards, review system questionnaires, as well as updating demographics.
• Ensuring all paperwork was accurate and with the pertinent information.
• Sending and requesting medical records, as well as upkeep of digital and paper medical charts.
• Performing secretarial duties, utilizing knowledge of medical terminology and hospital, clinic and laboratory procedures.
• Maintaining a high-level competency in all policies, procedures and software programs.
• Maintaining and updating patient files and information in multiple databases.
• Responsible for billing, filing of medical reports, appointment and procedure scheduling.

Junior Medical Secretary Resume

Objective : Junior Medical Secretary experienced working in a fast-paced environment demanding strong organizational, technical, and interpersonal skills. Trustworthy, discreet, and committed to superior customer service. Detail-oriented and resourceful in completing projects. To obtain a position in a medical/dental front office that will allow me to utilize my acquired skills and knowledge to contribute to the goals of your company.

Skills : General Office, Punctual, Scheduling, Telephone, Business Knowledge, Strongly Organized, Customer Service, Goal-Oriented, Fast Learner

• Operated office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications.
• Prepared reports, invoices, financial statements, letters, case histories, or medical records maintained medical records, technical library, or correspondence files.
• Maintained patient charts structured and maintained my duties to the best of my ability.
• Reviewed and explained insurance plans to patients to guarantee full understanding of payment policies and procedures.
• Served as a backup to unit clerks, in scheduling appointments and transportation for residents' offsite appointments.
• Triaged incoming calls to ensure the needs of the patient are being met and routing calls to the correct department.
• Created several excel spreadsheets for tracking of physician outdates, travel, physician hepatology hospital service calendar.
• Communicated with various drug companies on a daily basis for patient medications and shipments.
• Triaged patient calls regarding concerns and inquiries for physician resolution.

Medical Secretary & Medical Assistant Resume

Summary : Proficient Medical Secretary / Manager with eight-plus years of administrative work experience and Healthcare-related secretary experience. In-depth ability to clearly explain policies, procedures, and regulations to patients and clients. Great expertise of office practices and procedures, office machine operation, Strong typing skills; telephone etiquette. Excellent ability to work under minimal supervision and prioritize work. Grasp of EMR, Vision, Guardian, various computer programs, along with insurance comprehension.

Skills : Clerical, Word, Office Assistant, Phones, Cashier, Office, Type 35 Wpm, Customer Service, Computer

• Responsible for performing clerical duties such as answering telephones, checking patients in and out of the office, collecting copayments, and general customer service.
• Scheduling patient appointments for the office as well as scheduling surgeries within six other hospitals.
• Responsible for the maintenance of a physician's personal work calendar via google, which included the daily office hours, surgery schedule, and management of personal appointments.
• Verifying medical eligibility and benefits for patients who were scheduled for an office visit, medical test, or surgery.
• Involving in all aspects of the new hire process including participating in group interviews, compiling new employee training manuals, and involvement with the training with many new hires.
• Responsible for the creation of new office media and methods that would help streamline the daily operational tasks for all employees.
• Scheduling and confirming patient diagnostic appointments, surgeries, or medical consultations.
• Interviewing patients to complete documents, case histories, or forms, such as intake or insurance forms.

Medical Secretary/Office Manager Resume

Summary : Caring and compassionate Medical Secretary/Office Manager with a proven determination to consistently excel at all assigned duties, seeking to turn medical education into the continuation of a rewarding career with a dynamic healthcare facility. Committed to superior customer service and public relations. 

Skills : Microsoft Office, Excel, Filing, Inventory Management, Medical Terminology, Bookkeeping, Customer Service

• Completing all medical record requests for the office- obtain records from paper charts and electronic medical records. 
• Maintaining the confidentiality and accuracy of patient data online and made photocopies of documents for scanning.
• Collecting and posting patient payments by cash, check and credit card and issued receipts.
• Adeptly managing a multi-line phone system and pleasantly greeted all patients.
• Verifying patients eligibility and claims status with insurance agencies.
• Maintaining updated knowledge of coding requirements, through continuing education and certification renewal.
• Preparing patient charts, pre-admissions and consent forms as necessary.
• Professionally and courteously verifying appointment times with patients.

Objective : Talented and accomplished Medical Secretary/Assistant recognized for taking a leadership role in support of management. Uses technical and interpersonal skills to enhance organizational efficiencies and operations. Strengths include: Pleasant, friendly, and highly organized. Able to work alone or as part of a team. Hard working, able to multi-task. Superb bilingual written and verbal communication skills. Well-developed administrative abilities. Familiar with data entry and management. Experienced in computers. Background in customer service.

Skills : Customer Service, Communications, Medical Terminology, Medical Records, Word, Excel, Powerpoint, Typing, Filing

• Answering the telephone with the appropriate greeting, accurately recording telephone messages, and relaying the telephone messages to the owner and therapists in a timely manner.
• In charge of filing information in the client's treatment and billing charts accurately, maintaining filing cabinets, and typing correspondence.
• In charge of scheduling appointments for all therapists in charge of verifying insurance benefits for speech therapy services for clients with private insurance before the evaluation appointment.
• In charge of verifying eligibility for clients with Medicaid before the evaluation appointment.
• Maintaining confidentiality as it relates to all clients' medical history and the private practice's information.
• Entering patient demographics, billing of patient services, appointment scheduling.
• Ensuring drug sample room, front desk, waiting area, and exam rooms were clean and neat.
• Greeting pharmaceutical representatives and allowed them time with the doctor.

Table of Contents

Recent posts, download this pdf template., creating an account is free and takes five seconds. you'll get access to the pdf version of this resume template., choose an option., unlock the power of over 10,000 resume samples., take your job search to the next level with our extensive collection of 10,000+ resume samples. find inspiration for your own resume and gain a competitive edge in your job search., get hired faster with resume assistant., make your resume shine with our resume assistant. you'll receive a real-time score as you edit, helping you to optimize your skills, experience, and achievements for the role you want., get noticed with resume templates that beat the ats., get past the resume screeners with ease using our optimized templates. our professional designs are tailored to beat the ats and help you land your dream job..

3 Medical Secretary Resume Samples [+Job Description, Skills]

Medical secretaries work at hospitals, clinics, and group practices in an administrative role. They are expected to manage the front desk and handle all kinds of secretarial, administrative, and clerical work that is part of this position.

The foremost work duty of a medical secretary is to provide first contact services for the facility that she is working for. A medical secretary will usually be the first person a patient will see which is why she needs to ensure that she maintains and projects a good impression.

In order to apply for a position as a medical secretary with any healthcare organization, you have to craft a resume by using bullet points of your transferable skills, experiences, and competencies.

A medical secretary’s resume is typically an overview of a job seeker’s educational and professional background.

Below are some guidelines which will help you build a good resume for the medical secretary position:

• Start your resume with a compelling summary statement. Less experienced candidates can use a career objective instead.
• Write your accomplishments and job duties.
• Make sure that the education section comes after the experience section.
• Organize the content of your resume into short but understandable bullet fragments.

See also:  Medical Secretary Cover Letter

Medical Secretary Resume Sample 1 Experience: 10+ Years

Gabriela Costa 3110 Garden Ave Columbus, OH 67883 (003) 444-5555 [Email]

MEDICAL SECRETARY

SUMMARY Service-driven Medical Secretary with 10+ years of progressively responsible experience in front desk handling and office management within healthcare settings. Proficient in physician assisting and patient coordination. Functional knowledge of electronic medical record keeping. Well-versed with ICD-9 coding protocols. • Track record of consistently enhancing the level of patient satisfaction. • Adept at greeting patients and scheduling appointments. • Effective skills in history-taking and compiling patient data and information.

CORE COMPETENCIES – Coding and Billing – Database Management – Record Keeping – Doctor Coordination – Pre-Service Instructions – Information Gathering – Query Response – Appointment Scheduling – Patient Preparation – Insurance Claims – Front Desk Handling – Procedure Assistance

SELECTED ACHIEVEMENTS • Initiated and installed a new and faster database software and transferred patient data successfully enhancing overall storage by 100%. • Deployed an ingenious interactive board-based interdepartmental communication system that reduced appointment overlapping by 75%. • Attained the most dedicated employee award in 2021.

PROFESSIONAL EXPERIENCE

Medical Secretary NORTHWEST HOSPITAL, Columbus, OH 9/2015 – Present • Respond to patient queries in person and on the phone • Explain treatment plans to patients • Schedule follow-up visits and first-time appointments • Maintain patient database updated and take the detailed history of new patients

Medical Receptionist HEAL HOSPITAL, Columbus, OH 4/2012 – 8/2015 • Greeted walk-in and scheduled patients • Checked and coordinated doctor availability • Guided the patients to the relevant departments • Maintained the reception area in good order

EDUCATION Community College, Columbus, OH – 2007 Associate of Science in Medical Assisting

ASCL Certified

ADDITIONAL CAPABILITIES • Bilingual: English and Spanish • Ability to work in fast-paced healthcare settings

Medical Secretary Resume Sample 2 Experience: 5+ Years

Candice Cameron 76 Sunrise Lane Ocean View, DE 72430 (952) 978-9009, Email

Exceptional clerical and administrative skills along with proficiency in medical terminology to orchestrate a smooth flow of office operations.

CAREER HIGHLIGHTS • 5 years of practical and applied experience in the clinical environment • Highly skilled in providing administrative support to clinicians • Proven ability to type and proofread technical papers and manuscripts • Hands-on experience in assisting patients with medical procedures and related issues

AREAS OF EXPERTISE • Transcription • Filing  • Scheduling • Equipment Ordering • Records Maintenance • Reception Management • Data retrieval • Equipment usage • Physician Assistance

TECHNICAL SKILLS • Strong word processing skills • In-depth knowledge of spreadsheets • Insurance billing procedures • Able to be trained in CPT and ICD9 coding

WORK EXPERIENCE

Medical Secretary Cecilia Healthcare – Ocean View, DE Sep 2020 – Present • Schedule patients for appointments and procedures • Take the detailed patient information and record it in the database • Acquire insurance authorizations • Maintain the logging system Key Accomplishments • Assisted doctors with writing a medical paper on Bone Deformation by managing scripting and proofreading for them • Managed dissemination of trained medical secretaries for the clinic’s newly opened offices in three states

Medical Secretary Glazier Healthcare – Ocean View, DE Feb 2017 – Sep 2020 • Maintained medical charts as and when required • Prepared correspondence • Managed incoming and outgoing mail • Took and recorded patients’ vital signs • Compiled the documents for billing procedures

EDUCATION Ocean View City College, Ocean View, DE – 2012 Associate’s Degree in Medical Administration GPA: 3.5

CERTIFICATION Delaware State Certified Medical Assistant

Medical Secretary Resume Sample 3 Experience: 2+ Years

Sara Smith 8-63 Atlantic Heights Edmonton, AB S9R 6E9 (000) 325-2587 Email Address

SUMMARY Highly competent and accomplished professional with a demonstrated ability to perform medical and clerical tasks effectively while delivering outstanding customer service in busy Medical settings. Strong capability of staying organized under pressure. Natural aptitude to put residents in comfort, work in a team, and keep up to date with a doctor’s busy record. Able to deal with consultants and other senior medical staff.

PROFESSIONAL SKILLS • Greeting patients • Medical terminology • Entering patient charges • Secretarial tasks • Diary maintenance • Confidentiality • Communication • Answering telephones • Schedule appointments • Data collection • Filing patient charts • Legal implications • Records management • Organization

Medical Secretary Lakeridge Hospital, Edmonton, AB 2017 – Present • Interview patients so as to complete forms, documents, and case histories • Supervise and train staff • Prepare, punch, edit, and proofread medical records • Maintain confidential medical files and records • Schedule and corroborate medical appointments • Arrange financial statements and billing procedures • Order supplies and maintain inventory • Determine and set up office procedures and routines

EDUCATION Medical Office Management Certification ABC College, Edmonton, AB

Post Graduate Diploma in Business Administration Ryerson College, Edmonton, AB

COMPUTER SKILLS • MS Word, PowerPoint, and Excel • Fax, internet, and Email • Typing – 60 wpm

ADDITIONAL CAPABILITIES • A warm and patient manner • Sensitive approach • Professional and calm approach

Medical Secretary Job Description for Resume

The following job description statements will help you write the “Professional Experience”, “Employment History,” or “Work History” section of your resume.

• Greeted patients, families, and visitors • Updated patient’s demographic and insurance information • Answered and screened incoming phone calls • Obtained comprehensive information and took correct written messages • Directed calls to suitable persons with minimal transfers • Responded to common questions concerning the practice, health insurance coverage, and billing procedures • Verified patient eligibility • Performed basic patient care activities • Screened mail and prepared correspondence • Maintained calendar • Assisted with physician’s and staff travel arrangements and setting up meetings • Completed patients’ registration • Arranged appointments for diagnostic tests • Obtained pre-certification for services with insurance companies • Handled requests from patients for prescription refills • Ensured customer service excellence at the facility

Medical Secretary Resume Skills for Resume

The following skills statements will help you in writing the skills and qualifications section of your resume.

• Demonstrated ability to provide secretarial and clerical support for physician’s office • Good knowledge of medical terminology • In-depth knowledge of common office practices, procedures, and equipment • Familiar with business English, spelling, punctuation grammar, and arithmetic • Highly skilled in using a range of office software applications including; word processing, excel, presentation packages, and databases applications to create documents • Able to understand and follow oral and written instructions • Track record of communicating effectively both orally and in writing • Well-versed in proofing office correspondence and forms for typographical errors, spelling, grammar, and punctuation • Skilled in performing basic arithmetic calculations • Adept at alphabetical and numeric filing

• Top 10 Medical Secretary Resume Objective Examples
• Entry Level Medical Secretary Resume No Experience
• Medical Front Office Assistant Job Description and Duties
• Medical Secretary Cover Letter Sample

Resume Builder

• Resume Experts
• Search Jobs
• Search for Talent
• Employer Branding
• Outplacement
• Resume Samples
• Receptionist and Secretary

Medical Secretary Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the medical secretary job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Performs duties as a team member, integrating activities with fellow employees and providers
• Performs work to meet schedules and to facilitate quality team health care to patients
• Demonstrates courteous, professional, and cooperative behavior towards patients, visitors, coworkers, and providers
• Perform injections as certified and permissible by law and in accordance with established protocols and procedures
• Execute paperwork as necessary for each patient including patient charts, filing, and follow-up phone calls
• Responsible for general filing, stocking of supplies and assists in ordering supplies
• Performs non-nursing functions which impact and contribute to the quality of patient care as directed by the Clinical
• Performs general office work including filing, copying, and processing of mail and other paperwork
• Assist in the coordination and management of training programs and educational visitors within the division
• Front desk duties including checking patients in, making sure all necessary paperwork is filled out, scheduling follow up appointments upon patient check out
• Performs additional duties as assigned. For First Care associates: Medical Assistant responsibilities apply
• Provides clerical and support services as necessary to manage the department efficiently
• Complies with established chain of command for work related problems
• Perform other related duties incidental to the work described herein
• Assists in establishing a new physician?s practice, ordering business cards, office supplies etc
• Schedules patients for tests and consultations as directed by the provider or other care provider
• Processes any physician or other care provider `bump lists?, according to protocol ensuring all patients are provided and notified of the new appointment
• Uses electronic systems to enter provider orders and retrieve test results
• Maintains provider correspondence, reports, and statistics
• Facilitates collection of outside medical records and x rays for Lahey patients and indexes paperwork for scanning process
• Participates in departmental and/or interdepartmental quality improvement activities
• Ability to meet deadlines and respond to unpredictable situations excising good judgment
• Proficiency in hospital and physician practice computer systems such as Meditech, AthenaNet, eCW and other comparable systems
• Strong E-Clinical Works knowledge
• Basic knowledge of healthcare and working with OPWDD population
• Proficient knowledge of the MS Office Suite including advanced functions and presentation skills
• Proficient knowledge of the MS Office Suite, including advanced functions and presentation skills
• Proficient knowledge of MS Office Suite, including advanced functions and presentation skills
• Basic computer knowledge
• Excellent attention to detail
• Strong attention to detail

15 Medical Secretary resume templates

Read our complete resume writing guides

How to tailor your resume, how to make a resume, how to mention achievements, work experience in resume, 50+ skills to put on a resume, how and why put hobbies, top 22 fonts for your resume, 50 best resume tips, 200+ action words to use, internship resume, killer resume summary, write a resume objective, what to put on a resume, how long should a resume be, the best resume format, how to list education, cv vs. resume: the difference, include contact information, resume format pdf vs word, how to write a student resume, medical secretary resume examples & samples.

• 1+ year of Medical Secretary experience
• Understanding of billing and information systems
• Experience in a Medical Office setting
• Working knowledge of EHR and Athena
• Solid administrative skills
• Prior experience with scheduling
• Data entry proficiency
• Experience with typing
• Excellent telephone demeanor
• Experience scheduling appointments and meetings
• Ability to file properly and efficiently
• General administrative skills
• High School Diploma minimum
• Excellent customer service, phone etiquette, and computer skills
• High School Diploma/GED minimum
• Filing experience
• Professional phone demeanor $
• Higher education

Medical Secretary Rehab Medicine Resume Examples & Samples

• Proficient in the use of various computer software and applications, e.g. Microsoft Word, Excel
• 2 years of experience in a similar role
• Ability to type at least 50 WPM
• 2+ years prior experience in a similar role
• NYC HHC Attestation Form
• 2014 NYC HHC Flu Vaccination Attestation
• 2+ years of prior experience
• Ability to type 50 WPM
• NYC HHC Flu Vaccination Attestation 2014
• Related experience working in a medical office
• Proficient in: MS Word and Excel
• Strong communication skills $
• 3-5 years' experience in a healthcare environment
• Familiarity with office equipment
• Knowledge of PCN, Clinstar and Logician software programs
• Some post secondary school
• Experience with MS Word/Excel
• Proficient in computer platforms and applications
• Ability to handle high volume of work
• Ability to multitask
• Comfortable handling a high volume of requests
• Demonstrated participation in Higher Education
• Experience with administrative and billing/coding
• Prior experience working with EMR systems
• Experience in a private practice
• Ability to handle a high volume of patients
• Excellent interpersonal and communication skills $
• Higher Education diploma
• 1+ year of experience in a Front Desk and/or Secretarial role
• Previous experience in a Healthcare environment
• Experience with Meditech and booking software
• 1+ year of experience as a Medical Secretary
• Education from an approved Medical Administrative Program or equivalent
• Experience with Electronic Medical Record
• 2+ years of previous Secretarial experience
• Familiar with Billing processes and procedures
• Experience in HIS/CIS system and clinical documentation (or additional EMR system)
• Bilingual, Haitian Creole and English
• Prior experience on a medical desk
• Education from an approved medical administrative program or equivalent
• 1-3 years of experience as a Medical Secretary
• Experience with electronic medical records
• High School Diploma or Business School equivalent
• Extensive software skills
• Ability to train others in system usage
• Prior experience using EPIC
• 3-4 years of secretary experience
• Prior experience with EMRs

Medical Assistant / Medical Secretary Resume Examples & Samples

• 1+ year of previous experience in a Health Care setting as a Medical or Nursing Assistant
• Graduate / Completion of a Medical Assistant (MA) program with certification
• Previous experience with an Electronic Medical Record
• Administrative experience
• Working knowledge of Athena
• Strong computer skills, especially with MS Office Suite
• Ability to successfully multitask projects
• Prior surgical scheduling experience within a hospital or medical practice
• Experience triaging phone calls
• Strong understanding of medical terminology
• Demonstrated ability to multitask
• Prior experience with an electronic medical record system
• Experience working in a medical office
• Knowledge of CPT/ICD9 and 10 coding and insurance authorizations
• Proficient in a foreign language
• Experience in a surgical office and scheduling surgical procedures
• Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming
• Work requires related medical clerical experience sufficient to acquire skills in transcribing medical terminology
• Age specific competencies
• Coordinate surgical assistance with outside vendors to assist providers for certain OR procedures
• Able to document and communicate pertinent information
• Ability to establish and maintain effective working relationships with patients and clinic staff
• Must be able to work under time pressures in a busy clinic environment
• Must be present on site for 8 hour shifts during standard clinic hours
• Must participate in group activities requiring interpersonal skills and cooperation
• Must work as late person once per week
• Must be able to react quickly and immediately respond to emergencies
• Must be able to handle multiple assignments, conflicting demands or priorities
• Must be able to move throughout the clinic environment throughout duration of shift
• Must be able to lift 10 lbs
• Must be about to carry 10 lbs
• Must be able to reach for objects by extending arms
• Must be able to push/pull 10 lbs
• *****************************************
• An optional typing speed of 50 correct words per minute may be required
• Provides support to assigned faculty, i.e. schedules meetings, coordinates travel arrangements, keeps calendar, prepares leave forms, process travel forms and monitors license expiration
• Communicates with faculty and staff regarding assignments and follows through on task assignment to ensure completion
• Provides secretarial support to faculty in secretary's absence. Acts as backup support to Dr. Mallett in Medical Administrative secretary's absence to include making appointments, updating calendar and transcribing
• Assists Medical Administrative secretary with recruitment, i.e. reviews itineraries for candidates, prepares binders for interviews, coordinates lunch
• Provides general information in response to inquiries in person and on telephone; assists patients in obtaining prescriptions and appointments
• Answers telephone, takes and relays messages, screens calls and handles as required
• Orders equipment and supplies for department and clinic in the absence of other personnel
• Process payments of licenses, membership dues, direct pays, food and entertainment, etc., in the absence of other personnel
• Maintain confidential files and records pertaining to assigned area of work daily
• Responsible for completing patient related forms such as Insurance, FMLA, Disability, Jury Duty, Return to Work and other medically necessary forms
• A minimum of a High school diploma or GED. * At least 90 days experience as a Medical Secretary Trainee. OR * Three years of secretarial experience with 1 year in a medical or educational setting
• Answers multi-line telephone, screen calls, take messages and forwards to appropriate person
• Maintains books and journals in the Departmental Library
• Records and maintains the database for resident attendance for all departmental conferences
• Maintains Colposcopy Results and Census Reports as per guidelines established
• Coordinates and distributes emergency room billing sheets for the attending faculty
• Distributes interdepartmental mail twice daily between the departmental office and the Family Practice Center

Medical Secretary / Levine Cancer Insititute Resume Examples & Samples

• Schedules, re-schedules, cancels appointments for patient visits
• Responsible for management of physician templates and schedules
• Communicates with internal/external customers via telephone and computer
• Sorts, arranges, files, records, and maintains medical charts in prescribed manner
• Requisitions medical records, checking completeness
• Completes information requested insurance companies
• Obtains authroizations for tests/procedures, medications, treatments, referrals, and physican office visits
• Responsible for coordination of all referrals
• Maintains referral portal in an accurate and timely manner
• Performs various dutes as assigned
• Responsible for completing/complying with CHS System Service Excellence initiatives
• Graduate of Medical Assistant Program preferred
• Successful completion of Medical/Nursing Assistant Program or comparable work experience
• Previous Medical Assistant or Nursing Assistant experience
• Previous experience in a health care setting as a Medical Assistant or a comparable position
• Ability to read, speak, write, and understand the English language
• Ability to lift, transfer, and move patients
• Strong interpersonal, organizational, and oral communication skills
• Medical Secretary experience preferred
• Word-processing and computer data entry experience preferred
• Typing skills must be a minimum of 40 wpm
• Ability to fluently read, write, speak and understand the English language required
• Experience with organization of medical charts preferred
• Answers and triages all telephone calls, routes calls appropriately taking into consideration the extent of emergency or priority of the call, takes messages, follows through with each message ensuring that the proper physician or staff member has received the information, and provides routine information to callers
• Prepares the daily schedules for the office, pulls and prepares the patient charts ensuring that the proper chart has been selected and the appropriate paperwork has been attached to the chart (i.e., encounter form, etc.)
• Schedules outpatient procedures and applicable testing for patients as directed
• Schedules patients' appointments and appropriate testing for patients as directed. Verifies information from patients including demographic and health insurance information
• Prepares documents for billing physician encounters, enters data, ensures that referrals are received, etc
• Types correspondence, forms and other documents are requested. Enters information into the computer system. Transcribes dictation of a highly confidential nature
• Organizes and updated files, charts, and records
• Uses discretion at all times to ensure patient confidentiality. Conforms to the Confidentiality Policy of the Faculty Practice Plan
• Functions in role of Medical Assistant - takes vital signs, EKGs, chief complaints, etc
• Prepares the patient and equipment; chaperoning female patients as needed
• Maintains a clean, orderly, and safe environment
• Provides and maintains supplies, equipment, and linen for the assigned clinical areas
• Reports significant observations and patient problems through proper channels
• Maintains confidentiality of patient records and problems; treats patients and families with respect
• Attends nursing meetings and inservice programs appropriate to the clinical areas
• Commits to recognize and respect cultural diversity for all customers (internal and external)
• Ability to life, transfer, and move patients
• Takes vital signs
• Chaperones female patients as needed
• Provides and maintains supplies, equipment and linen for clinical areas
• Prepares the daily schedules for the office, pulls and prepares the patient charts, ensuring that the proper chart has been selected and the appropriate paperwork has been attached to the chart (i.e., encounter form, etc.)
• Verifies information from patients including demographic and health insurance information
• Provides administrative support for physician. Prepares correspondence, forms and other documents are requested. Enters information into the computer system. Transcribes dictation of a highly confidential nature
• Education from approved medical assistant program or equivalent
• Greeting, registering, and directing patients
• Scheduling/rescheduling appointments
• Scheduling follow-up, testing, and labs
• Typing, editing, and mailing dictations
• Charge and copayment entry
• Filing charts and medical paperwork
• EHR and Athena experience preferred
• Experience in a medical office setting preferred
• Greeting patients and directing appropriately
• Prepare no show letters for patients
• Monitoring Fax inbox and assign to appropriate providers/staff
• Prepare the daily schedules for the office
• Schedules patients' appointments and appropriate testing for patients as directed
• Excellent Customer Service, Verbal and Written skills
• EHR experience preferred, but not required
• Flexibility with hours during coverage
• Answers, triages, and routes telephone calls appropriately; completes telephone encounters with clear and concise messages and assigns to appropriate clinical staff
• Greets, registers and directs patients
• Verifies demographic and health insurance information with patients
• Verifies insurance eligibility utilizing various websites
• Collects copayments and reconciles copayment batches
• Schedules patient appointments and appropriate testing for patients as directed
• Scans and labels patient reports into ECW
• Monitors fax inbox; attaches and labels reports to patient and assigns to appropriate provider for review
• 1 to 3 years of experience as a Medical Secretary preferred
• Excellent customer service skills and written and verbal skills required
• Experience with electronic medical record strongly preferred (eClinicalWorks a plus)
• Record all outgoing voicemail messages and check incoming messages
• Schedule office visit appointments for physicians including office based procedures and enter into electronic record
• Obtain all necessary insurance approvals and authorization/referrals for all appointments
• Coordinates with the Medical Assistant to obtain insurance approvals for ancillary services
• Checking all outgoing billing sheets and daily notes for completeness, scan through computer system to billing company to include scanning and/or faxing standard insurance information
• Fielding patient billing issues and concerns to appropriate contact
• Enter facility charges into Meditech daily
• Pulling back up paper charts in the event that the EHR system goes offline
• Mailing out instruction sheets to all procedural patients prior to appointment new patient packets to new patients prior to appointment. Mailing/Faxing/E-mailing out all notes to referring physicians and primary care physicians as needed
• Calling to confirm/follow-up on all patient appointments
• Verify all patient's insurance eligibility and collect applicable copayments
• Submit completed drug prior authorization requests to insurance companies
• Prepares form letters and other documents as requested
• Screening all incoming mail and distributing to the appropriate party
• Other administrative tasks that may be requested by physician or nursing staff
• Ability to read, write, speak and comprehend the English language
• Experience in a healthcare setting required
• *Internal applicants may apply 8/31/2016- 9/7/2016***
• Graduate/equivalent of a 2-year program in a medical science field or equivalent preferred
• ICD-9 and CPT coding experience a plus
• 2 years medical office experience preferred
• 1-2 years experience with personal computers and frontline customer service required
• Knowledge of insurance referrals preferred
• Keyboarding 35 wpm required
• Knowledge of computers required
• Knowledge of Microsoft Office software preferred
• Neat appearance
• Graduate/equivalent of a 2-year program in a medical science field or equivalent
• 2 years medical office experience
• Medical terminology
• Exceptional typing abilities
• Excellent general clerical skills
• Knowledge of medical/scientific terminology
• An Associate degree from an accredited institution in Office Administration
• A certificate in Office Administration or Office Procedures
• Experience at the level of Secretary II in the County of Los Angeles is defined as: acts as secretary to either (1) the head of a major section in a medium-sized County department or (2) the head of a major unit in a very large and complex County department
• Candidates who expect to qualify through completion of a recognized course in medical stenography MUST attach a photocopy of the certificate awarded, to the application at the time of filing
• *Experience at the level of Medical Transcriber Typist in the County of Los Angeles is defined as: transcribes recorded dictation involving a substantial amount of medical terminology from a transcribing machine
• 2) Those candidates who have taken a Los Angeles County typing performance test at 40 net words per minute administered by a County department within the last five (5) years. (Applicants must attach a legible photocopy of their typing certificate to their application at the time of filing
• Proficiency in word processing and automated scheduling system
• Sensitivity to individuals with varied socioeconomic background, intellectual/physical abilities, and complex medical situations
• Fluency in Spanish an asset

Medical Secretary Front Desk-per Diem Resume Examples & Samples

• Three to six months of on-the-job training necessary
• Computer skills, typing and filing experience necessary
• Radiology film file experience preferred
• Experience with mass file moves, medical legal cases, ordering preferred
• Provides administrative support to clinicians, supervisors and departments by coordinating calendars, scheduling meetings and appointments
• Types and proofs correspondence, memoranda, reports, proposals, technical papers, manuscripts and related materials
• Transcribes dictation relating to medical histories, physical examinations, discharges and other special notes involving a wide variety of medical terminology
• Schedules patients for laboratory tests, medical examinations and consultations
• Prepares and maintains accurate and orderly patient medical records
• Arranges or assists in arranging patient transportation
• Assists patients, patients’ families, referring physicians, and third party carriers to resolve patient related issues, including explaining various types of medical insurance plans
• Obtains pre-certifications as required by patients’ health care plan or managed care provider when needed
• Provides additional general office and clinical support such as answering phones and responding to calls, greeting and directing visitors/patients, filing, copying, making travel arrangements and opening and processing mail
• Provides administrative and laboratory support to supervisor, laboratory director, Dermatopatholgists, and laboratory technicians
• Types and proofs marketing material, correspondence, reports and other related materials
• Transcribes dictation of laboratory reports and other special notes involving a wide variety of medical terminology
• Answers laboratory phone and answer questions from referring laboratory and clinic staff regarding laboratory testing and other pertinent information
• Assembles and ships laboratory specimen kits for clients
• Enters data into EPIC (hospital electronic medical record), Powerpath (laboratory information system), and Millennium (ARUP laboratory information system
• Provides laboratory support such as specimen handling, working with slides, and other general laboratory duties
• Provides additional general office and clinical support such as filing, copying, opening and processing mail
• 3-5 years of general or medical secretarial background
• Ability to accept direction and perform multiple tasks
• Experience with office equipment
• Post-secondary school
• Provides clerical support to the residency program director and associate program directors. Works alongside the Program Coordinator
• Responsible for ordering all equipment and supplies for residency program and department of Emergency Medicine via purchase order system, direct pay, etc. Responsible for maintaining files and pertinent documentation on all orders and expenditures in the event of an audit. Gathers information for the purchase of supplies, equipment and material for the efficient running of the department. Responsible for making approved purchases for the department of Emergency Medicine using the State of Texas purchasing card
• Keeps database of books and subscriptions ordered by residents
• Responsible for making travel arrangements for residents, faculty, residency program coordinator and other Emergency Medicine employees. Seeks approval from Program Director/Asst Program Directors for residents travel. Prepares travel applications with pertinent information. Responsible for processing travel vouchers after verifying receipts are in compliance with travel regulations. Explains process to the traveler and due date for submitting receipts for reimbursement
• Process EOPs (Employee One Time Payments) for instructors who teach the Spanish course to the interns during the month of July orientation
• Assists with collating information for resident handbook. Assembles binders for each intern, Chief Resident/s, Program Director and Associate Program Directors. Arranges space for orientation day and for each daily session in July
• Assists with EMS activities (cadaver lab, airway lab, dry lab) that may occur during the residency
• Prepares Thursday conference, Journal Club and other residency program events attendance sign-in sheets for residents and faculty
• Available to take minutes during meetings in the absence of the Program Coordinator. Minutes must be transcribed expeditiously and sent in draft form for review and approval
• Meets with Administrator weekly or on an as needed basis to apprise of any major projects, work flow and any problems encountered
• Responsible for mail distribution
• A minimum of a High school diploma or GED
• At least 90 days experience as a Medical Secretary Trainee. OR * Three years of secretarial experience with 1 year in a medical or educational setting
• 1+ year of previous experience in a Healthcare setting as a Medical or Nursing Assistant
• Graduation / completion of a Medical Assistant (MA) program with certification
• Previous experience with an Electronic Medical Records
• Solid assessment, clinical, and documentation skills
• Assist with patient care. In doing so, ensures the patient is properly prepared, verifies relevant information with patient and assures proper positioning. Assists the provider during any in-office procedures. Utilize aseptic techniques as necessary. Maintains all supplies needed for these procedures in a clean and organized manner
• Be knowledgeable in the operation of all medical devices and equipment used during the workday
• Be knowledgeable regarding systems necessary to check patient reports/appointments and schedule appointments accurately and efficiently within established scheduling protocols. Effectively troubleshoot minor problems. Notify appropriate personnel of equipment malfunctions and repairs as needed
• Obtain and prepare laboratory specimens for testing including phlebotomy
• Responsible for cleaning exam room(s) and maintaining equipment between patients and at the end of the day in accordance with established protocol; documents accordingly. Maintains a clean work area, prepares the equipment, patient room(s), and stock supplies
• In a timely fashion, informs appropriate personnel when orders need to be placed
• Maintain effective working relations and communication with departmental and other Hawthorn Medical personnel as well as various community interactions as appropriate to the position
• Remain flexible in all shift coverage and overtime situations as they become necessary
• Perform all other duties as directed
• Must be flexible, customer/patient focused, possess a positive attitude, have interpersonal skills sufficient to interact effectively with patients who may be under physical and/or emotional stress; bi-lingual communication skills helpful
• Must possess strong learning aptitude and analytical abilities necessary to acquire and effectively utilize knowledge of basic medical processes, techniques, and procedures
• Possess an ability to work well both independently and on a team in a fast paced environment
• Must be physically capable of lifting linens, supplies, and patients while utilizing proper body mechanics
• Must be aware of hazards within the department and adhere to safety standards as stated by OSHA
• Maintains CPR certification and is capable of initiating emergency life support actions as necessary. Knows the location of all emergency drugs and supplies. Participates in the monitoring of emergency supplies including expiration dates
• After satisfactorily completing the initial employment period, including the laboratory orientation, must demonstrate proficiency in phlebotomy (as needed), injections authorized by HMA, and satisfactorily complete the written HMA medicine administration exam
• Ability to take vital signs appropriately
• Knowledge of phone systems, computer systems and ability to type. Understanding of medical terminology, understanding of different insurance plans and referral procedures preferred
• Obtain all necessary insurance approvals and authorizations/referrals for all appointments
• Coordinates with the Medical Assistant to obtain insurance approvals for ancillary services such as physical therapy, MRI, TENS units, etc
• Checking all outgoing billing sheets and daily notes for completeness, scan through computer system to billing company to include scanning and/or faxing standard insurance information (demographics, financials, medical record data) to insurance companies, physician offices, SHCN, etc
• Mailing out instruction sheets to all procedural patients prior to appointment; new patient packets to new patients prior to appointment
• Mailing/Faxing/E-mailing out all notes to referring physicians and primary care physicians as needed
• Take new patient information from referring physician offices and following up to ensure all needed information is received before scheduling patient
• Copy all outgoing prescriptions in the event of EHR downtime
• Verifying appropriate protocols have been met before releasing medical records. Typing letters and other requested documents as needed
• Proficiency in hospital and physician practice computer systems such as Meditech, Athena and other comparable systems
• Must have an understanding of and utilize proper medical and laboratory terminology in daily work. Monitors the reporting function to ensure that laboratory or pathology test results are reported to the correct provider, clinic or nursing care facility. Maintains medical and administrative files. Files all laboratory reports for easy retrieval. Schedules patients for laboratory work, both for hospital outpatients and Nursing/Boarding Homes when necessary. Calls results of laboratory and pathologist reports to physicians, if necessary. Keeps an open line of communication between Inland and other pathology departments
• Orders all necessary supplies for the office in a timely fashion
• Has a working knowledge of equipment in the laboratory office. Takes appropriate action when equipment is not functioning
• Has knowledge of the laboratory policy manual and Infection Control/Safety Manual
• Takes precaution when handling specimens and chemicals. Keeps work areas clean of contaminants. Is aware of infection control policies and chemical hygiene plan
• Treats clients sympathetically, courteously, and responds to their concerns in a professional manner. Places patients at ease. Responds to hostile patients in a caring manner
• Posts adjustment sin laboratory information system as requested or needed. Performs billing of laboratory miscellaneous tests using reference manuals and spreadsheets provided, in customized billing software
• Has a good relationship with all clients the hospital Laboratory office deals with. Gets along with fellow employees
• Coordinates work to achieve maximum productivity and efficiency. Makes every effort to report to work on time. Does not abuse break or sick time. Schedules vacations in a timely fashion
• Complies with Inland Hospital hand Hygiene Standards
• Adheres to Inland Hospital Standards of Behavior
• Serves as a liaison between providers, supervisors and staff by coordinating calendars and appointments
• Extensive coordinating of vacation/meeting/on call/clinic dates to create a block schedule (extensive Excel formulas and tracking)
• Creates and maintains protocols to staff by feedback from divisions, support staff and supervisors to ensure clarity on proposals, technical papers and related materials
• Schedules patients for laboratory tests, studies, procedures, medical examinations and consultations
• Coordination and communication of outreach and specialty clinics (updating demographic face sheets)
• Checking clinical schedules with extreme detail
• Assists patients, patients’ families, referring physicians, and third party carriers to resolve patient related issues in clinic
• Researching specific insurance plans (Idaho Medicaid)
• Enters data into IDX, WIKI, Allegra, Outlook, Help, Excel and Word
• Provides additional general office and clinical support such as answering scheduling calls, message logs, greeting and directing visitors/patients, filing, copying, scanning and opening and processing mail
• Extensive background knowledge in ALL pediatric departments to answer other staff members questions (backup supervision)
• Maintain a shared email system with detailed filing and monitoring follow through
• Arrive/no show, bumps, next available, reminders for schedule requests/call, working duplicate accounts (IDX and Help 2) and IDX doc directory
• Communicating processes of job expectations between template team
• Answer telephone, screen calls, respond to routine questions and take messages in accordance with physician#s instructions. Make patient appointments or proper referrals according to instructions and procedures
• Notify patients of scheduled surgeries and injections; including protocols for both and answering routine questions regarding procedures according to physician instructions and procedures
• Independently prepare disability paperwork for physician#s review and signature
• Schedule and maintain physician#s calendar to include coordinating and scheduling attorney depositions
• Act as a liaison between the physician and external groups
• Coordinate special projects
• Prioritize and resolve inquires (phone, email, in person)
• Must be able to lift 20 lbs
• Excellent interpersonal/communication skills
• Ability to multi-task in fast paced environment
• Ability to remain calm and collected during stressful situations
• Transcribes all dictated reports in accordance with department standards, priorities and job schedules
• Completes appropriate routing, handling, and processing off reports in the department in accordance with department policy and procedure
• Maintain daily log of transcription activity
• Assist physicians in use of Pathology dictation equipment or in problems while dictating
• Ability to effectively communicate with medical staff
• Must demonstrate caring and courteous attitude towards medical/professional staff and co-workers
• Perform other clerical related duties as necessary
• Knowledge of pathology/laboratory computer systems
• Completion of medical terminology course at an accredited institution OR demonstrated equivalency
• Medical transcription and/or previous experience in Pathology required
• Competency in Word
• Also refer to Position Specifications outlined in the appropriate collective bargaining agreement
• Completion of an anatomy and physiology course at an accredited institution OR demonstrated equivalency preferred
• Under the supervision of the Pathology manager, or their designate, the transcriptionist will be responsible for all the pathology transcription including but not limited to, gross descriptions, microscopic descriptions, final diagnoses and consultative reports on surgical, cytology and autopsy cases
• Typing 55-65 words per minute required
• Miscellaneous correspondence and management reports as dictated by staff physicians in the pathology department using the CoPath Anatomic Pathology computer system, MS Word or Word Perfect word processing software
• Typing procedures and policies. Sending and packaging cases for send out to outside consultants
• Assist in all phases of clerical work involving Pathology and Cytology specimens and reports
• This includes, but is not limited to: retrieving and filing reports and slides, printing and distributing finished reports,creating computer records for specimens, answering telephones and responding to request for Pathology and Cytology reports and slides
• Word-processing
• A minimum of one (1) year experience in a Medical Laboratory or related work setting typing medical reports, forms or correspondence required
• Experience with Dictaphone Dictation equipment preferred
• Must have a good clerical and organizational skills and experience with or ability/willingness to learn pathology computer (Co-Path System) for data input, retrieval and troubleshooting
• Thorough knowledge of medical terminology, anatomy, surgery, diagnostic test and pathology required
• Ability to understand diverse accents and dialects and transcription equipment and other equipment as assigned
• Must have demonstrated history of excellent service skills exhibited by courtesy, cooperative spirit and tact when interacting with colleagues, professional staff members and visitors
• Answering telephones and taking detailed messages for physicians
• Copayment entry
• Medical paperwork
• Experience in an internal medical office setting preferred
• Understanding of information systems, and knowledge of medical terminology
• Understanding of/experience with Meaningful Use/Quality Measures preferred
• On a daily basis, screen all potential COB's and verify eligibility and obtain billing requirements from primary insurance
• Analyze by interpreting benefits, exclusions and reimbursement levels of primary and secondary insurance carriers
• Obtain pre-certification and/or authorizations. Coordinate with local facilities to ensure review through Utilization Management
• Daily maintain and update all departmental and mainframe databases
• Create Accounts Receivable accounts for local facilities
• Analyze Explanation of Benefits, receipts of any out-of-pocket expenses, determine appropriate reimbursement and requests to Accounts Payable, maintains B.R. bank
• The Medical Secretary performs all duties currently performed by the Clerk and posts charges, payments and adjustments as related to non-patient revenue
• Sort/route/package documents to and from storage
• Provide patient/visitor reception
• Respond to requests for information
• Distributes documents to the requestor
• Organize, monitor and maintain departmental files, records, handbooks and manuals
• Answer and screen departmental telephone calls
• Responds and expedites requests
• Schedule and verify appointments for physician referrals
• Track cases sent for physician review
• Insure that medical record/chart information is available to the appropriate staff
• Receive and batch documents for data entry
• Complete and organize standard forms and documents
• Order, maintain, receive and store departmental supplies; corrects discrepancies
• Receive, review, sort and distribute incoming mail
• Maintain departmental logs
• Perform data entry
• Insure medical record information is accurate
• Compile department statistics and prepare reports and charts
• Complete health related forms using ICD9/CPT codes provided to them
• Research complaints and problems
• Prepare narrative reports from patient medical records
• Prepare and scan all required documents
• Perform cashier functions related to non-patient revenue
• Schedule pre-ops, admissions and transfers
• Prepare physician/supervisor schedules
• Act as a resource for other employees
• Research and resolve assigned HealthConnect work queues
• Perform other related duties as assigned including special projects
• Minimum of three (3) years of relevant clerical experience such as but not limited to posting charges, adjustments and payments
• Type 45 wpm. Typing score must be current within one (1) year. Please contact Human Resources for testing
• Ability to use a computer keyboard to perform assigned duties
• Knowledge of PC and Office applications
• Able to read, write and follow oral and written instructions

Senior Medical Secretary Resume Examples & Samples

• Provides direct support to assigned faculty members
• Primary duties include answering telephone call, managing administrative calendar, making travel arrangements, submitting leave request, updating CVs
• Other duties include completing credentialing, re-certification and promotion applications and some coordination with electronic health record notes
• Ensure all work is done in a timely and organized manner and meets all deadlines
• Verify insurance / Insurance Authorizations / MRI Authorizations
• Schedule Surgeries / Scheduled & Change appointments in Medent
• Patient Check In/Check out
• Answer and direct a heavy volume of incoming phone calls
• Three to Five years of recent professional Medical Receptionist / Medical Secretary experience
• Experience working EMR – MUST HAVE [electronic medical records] – preferably MEDENT
• Insert Customer Requirements
• Serves as Emergency Medicine department receptionist. Provides general information in response to in-person and telephone inquiries from HSC staff, patients, general public, etc. Handles questions and requests when appropriate, or refers person inquiring to appropriate faculty or staff member
• Responsible for sorting and distribution of mail to appropriate personnel. Mail for faculty is given to Medical Admin Secretary or Lead Specialist of Chair and faculty support. Mail for residents is given to residency Program Coordinator
• Responsible for clerical support of faculty members in the Research Division. Maintains their schedule. Transcribes and types correspondence, manuscripts, and lectures. Also assists with clerical support in the department
• Responsible for making travel arrangements for research division and department after seeking approval. Prepares travel applications and voucher with pertinent information
• Responsible for purchasing equipment & supplies for Division of Research and department. This will be done with purchase orders, direct pay, etc. Responsible for maintaining files and pertinent documentation on all orders and expenditures in the event of an audit. Assigned a procurement card. Keeps and reconciles log, reviews account codes and submits for approval
• Maintains schedule for Department of Emergency Medicine conference room. Keeps binder with all requests sent via e-mail. Requests are entered on a first come first basis. On a weekly basis confirms reservations of rooms with parties involved. Ensures monthly faculty/chairs meetings and Thursday conference are listed throughout the year
• May schedule appointments for interviews, meetings, conferences, etc. for supervisors and maintains their calendars
• Assists in collecting, assembling, and distributing curriculum computer, and teaching materials
• Assists with typing, filing material and deliveries to and from departments at TTUHSC and UMC
• Checks all printers (large multi-user only), copier and fax machine for paper supply. Replenish paper supply on a daily basis throughout the day
• Maintains departmental telephone, pager and e-mail listing. Assures listing is kept current. Revises listing as soon as revision is announced. Distributes listing to employees of the Department of Emergency Medicine
• Meets with supervisors weekly or on as needed basis to apprise of any major projects, work flow and any problems encountered
• At least 90 days experience as a Medical Secretary Trainee OR three years of secretarial experience with 1 year in a medical or educational setting

Medical Secretary Pre Heart Transplant Resume Examples & Samples

• Previous computer database use
• Working knowledge of Word and Excel a plus
• Knowledge of EPIC a plus
• Excellent typing skills and computer skills needed
• Ability to schedule appointments and diagnostic tests
• Good communication and telephone skills
• Excellent organizational skills with attention to detail
• Experience working in a medical office strongly preferred
• Patient interaction experience before and after appointments needed. Ability to schedule appointments and diagnostic tests is essential
• Work requires two years of related medical clerical experience sufficient to acquire skills in transcribing medical terminology, office organization and communications
• A completed medical secretarial program (nine months up to two years accredited program) may be substituted for equivalent experience
• Working knowledge of basic office equipment
• Willingness to learn and ability to work independently needed

Medical Secretary / Assistant Resume Examples & Samples

• Prepares the patient, equipment and instruments
• Organizes and updates files, charts, and records
• 1 to 3 years of experience as a Medical Assistant
• The ability to perform medical secretary duties
• Experience with Microsoft Office, Word, Excel and Outlook
• At least three years experience in Polysomnography in an Accredited Sleep Center including Out of Center Sleep Testing, MWT, and MSLT testing
• Two years work experience as a RPSGT including staging
• One year supervisory experience, including charge/lead technologist in an AASM accredited sleep center
• Use of general patient care equipment and communication equipment
• Use of unit-specific equipment (computers, copiers, etc.)
• Good telephone and communication skills
• Ability to adapt to changes in health care technology
• 2 years of experience
• Experience working in a fast-paced hospital setting
• Experience with Cerner
• Transcribe all dictated reports for all medical specialties/services in acute hospital setting
• Must pass a medical terminology test (able to pass standardized test)
• Must pass PC skills test (able to pass PC skills assessment)
• Typing 65-70 wpm
• Minimum education level of associate degree or equivalent in medical transcription work experience and continuing education required
• Thorough knowledge of medical terminology, anatomy, physiology, clinical medicine, surgery, diagnostic tests, radiology pathology, pharmacology and the various medical specialties as required in the areas of responsibility
• Excellent written and oral communication skills including English usage, grammar, punctuation and style
• Ability to understand diverse accents and dialects as well as varying dictation styles
• Ability to work on MS Word software, Dictaphone dictation equipment and other equipment as specified
• Inpatient Medical Transcription experience of the Basic Four (Operative Reports, H&Ps, Consults and Discharge Summaries)
• Take vitals when necessary
• Room placement
• Record patient history, chief complaint, pharmacy info, prescription list, etc into EMR for physical
• Stocking of rooms
• Ordering tests, obtaining prior authorizations
• Requesting and obtaining referrals for patient visits and surgery
• Front desk support - phone triage, appointment scheduling and co-pay collection
• Assist Surgeon with minor procedures in the office
• 1 to 3 years of experience as a Medical Assistant preferred
• Experience with electronic medical record strongly preferred (Athena/ECW a plus)
• Experience with Microsoft Office, Word, Excel and Outlook preferred
• Chaperones patients as needed
• Assist with in office clinical procedures, such as staple/bandage removal
• Assist with rooming all patients in exam room and obtaining health history information on all patients
• Responsible for stocking of supplies and ordering supplies
• Provides excellent customer service to all clients/patients/employees
• Administers required forms for patient completion
• Schedules necessary appointments
• Handles confidential patient information, personnel information and proprietary information appropriately
• Data entry, creating/generating reports, and scanning of information into electronic medical record
• General office duties (order supplies, check expiration dates, answer the phone, take and return messages, etc.)
• Serves as liaison for medical clinic to assist with and provide necessary forms and reports that promulgate seamless operations and continuity of care
• At least one year of previous medical office experience required. Medical terminology preferred
• Accurately schedules and arranges appointments and meetings for the department and the physicians
• Efficient in ADT/Registration in EPIC for Infusion and Radiation Oncology
• Familiar with use and functionality of snap board and/or DAR
• Responsible for working assigned Work queues for Radiation Oncology and Infusion as pertains to registration errors
• Screens all communication effectively, providing assistance where possible or referring to the appropriate person
• Maintains high level of computer competency for both SLUHN and departmental operating systems, including Electronic Medical Records systems
• Maintains an accurate filing system incorporating correspondence and related materials
• Responsible for own development through active participation at in-services and continuing education programs
• Responsible for directing complaints to appropriate department supervisory personnel and addressing issues when applicable
• Complies with department customer satisfaction initiatives
• Demonstrates flexibility and positive attitude when interacting with patients and their family members and fellow staff, enabling the department to achieve outstanding customer service satisfaction
• Organizes and oversees assigned tasks with little direct supervision
• Organizes and schedules meetings determining time and location
• Handles day-to-day assignments as requested by supervisory personnel
• Collects and distributes all incoming and outgoing mail for department
• Responsible for setting up a system to ensure faculty credentials are renewed and kept current to ensure compliance and proper distribution (i.e. Texas Medical License, DEA License, Board Certification Certificate, ACLS, PALS, NRP, BLS, etc.)
• Responsible for assisting with new faculty on-boarding to include but not limited: to assist with gathering credentialing documentation, preparing HR system appointment(s), ensuring legal documents are consistent with hire date and properly executed, scheduling of orientations, scheduling of training (i.e. computer, EMR, dictation, ACLS, etc.) completion of on-line trainings (compliance, HIPPA, electronic access, tour of MOB and hospital, etc.)
• Assist with faculty purchasing needs with administrative staff (i.e. business cards, specialty clinical items, etc.)
• Responsible for maintaining faculty departmental file to ensure compliance
• Responsible for ensuring CME is properly allocated according to faculty legal documentation
• Responsible for coordinating travel for CME conferences for faculty
• Responsible for working with hospital medical staff on "Call" schedule to ensure conflicts are avoided
• Responsible for maintaining faculty outlook calendar and ensure conflicts with clinical and administrative functions are avoided
• Responsible for handling incoming phone calls and route appropriately
• Responsible for handling incoming and outgoing correspondence and route appropriately
• Responsible for composing typing, and dissemination of letters, Power Point presentations, meeting minutes, dictation, or other documents as requested by faculty
• Act as back-up for executive office's front desk
• High school diploma or GED with documented completion of at least 16 hours of Secretarial Skills Enhancement Training or at least 12 months experience as a Medical Secretary at TTUHSC with a most recent TTUHSC performance evaluation of Very Good or Outstanding
• Working knowledge of medical and scientific terminology
• Ability to stand, walk, and/or sit and continuously perform essential job functions for 8 hours
• Demonstrate proficiency in various software programs, to include Microsoft Office
• Detail oriented with superb organizational skills
• Print insurance data on all patients having electrocardiograms
• Provide care based on physical, psychological, educational, and related criteria appropriate to the age and type of patients/customers
• Six months previous secretarial experience required
• Minimum typing speed of 20 WPM

Laboratory Medical Secretary Resume Examples & Samples

• Demonstrated knowledge of medical terminology, required
• Typing, minimum 30 wpm, required. Up to 55 wpm as required by department
• Experience in laboratory client services, highly preferred

Experienced Medical Secretary Resume Examples & Samples

• Knowledge of medical terminology, required
• Typing 55 wpm. Ability to operate a Dictaphone, where required
• 3 years Medical Secretary experience in a hospital or practice, highly preferred
• Self-starter, uses his or her own initiative and intuitively knows what needs to be done and meets deadlines
• Works well in a team and patient environment
• Professional attitude and image
• Capable of forward planning and adaptable to changing circumstances
• Experience handling phones and scheduling appointments
• Ability to accurately create, edit, save and print documents using Microsoft Word and Excel
• Team-oriented
• 1 year of experience in a Healthcare facility supporting a Director-level professional
• Understanding HIPPA and Healthcare terminology
• Microsoft Office/Suite proficient (Word, Excel and PowerPoint)

Per Diem Medical Secretary Resume Examples & Samples

• Performs diversified clerical / secretarial duties which may include, but are not limited to
• Performing receptionist duties
• Collecting payments
• Preparing statistical data
• Keeping inventory and ordering supplies
• Typing 30 wpm
• Reports significant observations and patient problems to professional care givers
• Maintains confidentiality of patients' records and problems
• Provides and maintains a clean, orderly, and safe environment
• Attends inservice programs appropriate to clinical areas
• Cross-trains with front desk staff
• Terminal cleaning and infection control
• To deliver a high standard of secretarial support and administration to the Principal Medical Officer (PMO) and the staff within the Medical Centre
• To assist in providing primary care services for entitled persons at NORTHWOOD HQ who are under the care of the PMO
• To organize, co-ordinate and maintain the Sickness Register and all related administration
• To organize, co-ordinate and maintain the Hospital Appointments administration and register
• Compliance with up to date procedures
• To ensure that efficiency is both maintained and conducted in accordance with current authority policy and to provide advice and guidance to both customers & staff accordingly
• Provide training though professional knowledge and experience gained to other less experienced staff
• To liaise/communicate as authorised with external agencies both Civilian and military organisations for service reasons as required
• Provide typing support, audio and copy for referrals, medicals, doctors’ letters, forms, MBOS paperwork, minutes, address books and any other military & civilian typing as and when requested. Maintain a typing log
• Hospital appointments – Responsible for arranging, re-scheduling and confirming hospital appointments by liaising and corresponding with all external agencies. Maintaining a database of appointments, recording on DMICP and communicating details to the patient
• Act as point of contact and liaison for Choose and Book
• Sick list – Maintain an up-to-date weekly list of all patients who are signed off sick, on light duties or awarded temporary restrictions etc. Record all details of patients who are put on direct sick leave following Hospital admission
• Maintain a list of all patients who are admitted to hospital as ‘in-patients’. Contact the hospitals to check up on the patients condition or status. Inform the Practice manager of any change of condition or listings that may require NOTICAS action
• Downgrade Register – Maintain a record all the patients who are downgraded permanently or temporarily
• Attend a monthly sick list meeting providing advise on the status of patients on the sick list and downgrade register
• Scan all correspondence that comes into the medical centre onto DMICP onto the relevant patients records
• Correspond with external agencies to follow up results, bloods, scans, MRI’s etc. Liaise with MT to arrange hospital transport
• To attend professional development training courses to improve and maintain best working practices relevant to the core skills required
• To be available to cover receptionist duties as required
• To be able to supervise and organise tasks and other personnel as and when required
• Undertake any other reasonable tasks that may arise from time to time as required by your Line Manager
• Experience of face to face Customer Service
• Computer literate with an advanced knowledge of database inputs
• Typing skills at an advanced level including audio, touch & copy
• Previous clerical medical experience
• Experience of working with Military personnel
• Registering outpatients as needed, entering lab orders per MD orders (use of mnemonics – Meditech system)
• Telephone requests for lab information
• Sorting, filing, mailing of lab and pathology results
• Registering and entering orders for specimens from outside MD offices
• Needs to be able to work independently, yet cooperatively with co-workers
• Six months to one-year general office or computer experience preferred
• Excellent communication and customer service skills required
• 1) Provides complete secretarial support to assigned physicians and nurses
• 2) Schedules appointments in EHR for all new patients. Responsible for verifying/entering accurate demographic, all insurance, and billing information including at least two telephone numbers, whenever possible, and completing all required fields in EHR per Tenet, SCPA, and Department requirements. Responsible for reminding families to bring necessary referral and/or authorizations when making an appointment
• 3) Responsible for always running insurance eligibility (for primary, secondary, and tertiary) and using required SCPA eligibility systems such as SDI, Passport, or other systems, prior to scheduling /rescheduling all patient appointments and documenting in EHR per protocols
• 4) Communication: Answers multi-line telephones and replies to email according to Hospital, SCPA, and Department guidelines and does so in a polite, timely, and respectful manner. Answers, retrieves, returns, & transfers calls in a timely and effective manner, and maintains telephone log per guidelines. All forms of communication (both verbal and written) with visitors, hospital and department staff are conducted in a respectful and professional manner
• 5) Answering phones by appropriately identifying yourself, being professional and courteous at all times, and answering all calls within three rings. Consistently triages and delivers all phone messages in a timely manner using EHR and other methods of communication per guidelines
• 6) Obtains pre-certification/authorization for various procedures as ordered by physicians and communicates with payors and hospital departments as needed to ensure a smooth and timely process
• 7) Accurately records all pertinent information for prescription refills, triages messages, and completes the Neurology RX Message Log in an accurate and timely manner per Section protocol
• 8) Promptly completes billing tasks, as assigned, and meets time-sensitive deadlines. Prepares and submits billing in a timely manner per SCPA and Section guidelines, as requested
• 9) Provides telephone coverage, as part of the administrative team, for the Section including lunch, breaks, meetings, and time-off. Provides telephone back-up coverage for the front desk, if needed
• 10) Provides office support as part of the administrative team such as mailing out/filing all patient -related correspondence; pick-up/sorting/distributing mail; sending/receiving/distributing faxes
• 11) Promptly and effectively handles requests for medical records including requests e.g. attorney’s offices per Hospital policy
• 12) Effectively arranges for coverage of responsibilities when out of the office per office protocol
• 13) Supports smooth operations by providing clerical/administrative support to co-workers, clinical, and supervisor as needed
• 14) Understands the importance of HIPPA and patient confidentiality, maintains the confidentiality of all medical records and work place information according to HIPPA standards and hospital/practice plan policies and guidelines. Provides administrative support to other staff members, as needed
• 15) Performs other duties, as assigned by supervisor
• Utilizes Lahey Clinic electronic systems in order to record thorough, and complete phone messages
• Electronically facilitates patient prescriptions including new, refills, faxes, and prescription preauthorizations
• Processes any physician or other care provider `bump lists?, according to protocol ensuring all patients are provided and notified of the new appointment
• Maintains strict adherence to the Lahey Clinic Confidentiality Policy
• Complies with behavioral expectations of the department and Lahey Clinic
• Participates in and successfully completes Mandatory Education

Medical Secretary Dermatology Resume Examples & Samples

• Transcribes a variety of documents including correspondence, memos, and department/staff meeting minutes. Proofreads all documents for accuracy and completeness
• Makes physician travel arrangements as needed
• 2 year / Associate's Degree (Preferred)
• 0 - 1 year Related experience (Required)
• 2-4 years experience working as a Medical Secretary in a Pediatric setting (for pediatric practice) or a OB/GYN (for Women's Health) ( Preferred )

Medical Secretary Anesthesiology Days Msh Resume Examples & Samples

• May schedule appointments for patients
• Take detailed clinical phone messages for physician or advanced allied healthcare provider
• Acquire insurance authorizations for procedures and tests ordered by attending physician
• May enter orders into the electronic medical record (EMR) system or prepare prescription refill requests on behalf of the physician for the review and approval by the ordering physician
• Maintain logging system as required for tracking test results
• Assist in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms)
• May schedule surgeries/procedures or work in conjunction with Surgical Coordinator verifying times with patients; preparing charts, pre-admissions and consent forms as necessary
• Retrieve physician correspondence from dictation service, edit where necessary
• May be responsible for Medical Assistant duties if qualified, such as performing venipuncture and/or EKGs, checking schedules and organizing patient flow; accompanying patients to exam/procedure room, assisting patients as needed with walking, transferring and dressing, as well as collecting and processing specimens and point of care testing, preparing for exam, etc. May assist physicians with various procedures, takes vital signs, relays instructions to patients and or families; answers calls and provides pertinent information
• Prepare physicians’ mail correspondence
• Compile documents for surgical billing packages
• May maintain, adjust and confirm patient office schedule
• Help direct patient flow during practice hours
• Primary point of contact for initiating and completing prior authorizations for both Divisions
• Provide daily administrative support to divisional physicians and other personnel, as assigned. Assist in the support of divisional projects and initiatives
• Provide calendar management for assigned divisional personnel. Coordinate and maintain an accurate schedule of appointments, including administrative and patient care activities at all service sites
• Coordinate and schedule patient care activities, including office visits, medical imaging studies, surgical procedures, hospital admissions and other ancillary healthcare services
• Promptly and courteously, handle telephone calls to/from internal and external customers, including patients, physician offices, insurance companies, etc., utilizing proper telephone etiquette. Take accurate messages. Triage calls appropriately
• Ensure patient/customer satisfaction by providing excellent customer service during each encounter. Maintain organizational standards of customer service within the Division
• Compose, edit and revise correspondence, minutes, presentations, curriculum vitae, journal articles, book chapters, research proposals, etc
• Proactively identify problems and opportunities related to division operations. Address or refer problems and ideas appropriately
• Maintain divisional spreadsheets/databases for assigned division members. Distribute information and reports as directed
• Facilitate daily activities and administrative and clinical workload for assigned staff of the division
• Accept, triage and refer telephone calls for assigned members of the division/department
• Schedule patient appointments; enter into EPIC computer system
• Coordinate scheduling of patient care activities
• Precertify outpatient visits, and ancillary studies, as required
• Maintain accurate, up-to-date patient and other office files
• Compose, type, edit and distribute correspondence, minutes and other documents, as assigned
• Maintain time and leave records and meeting attendance records for assigned members of the division
• Update curriculum vitae of assigned faculty
• Coordinate travel arrangements/itineraries and conference registrations for assigned faculty
• Process check/travel requests, dues, licensures and subscriptions, as appropriate
• Coordinate monthly on-call schedule for attending/resident coverage
• Facilitate physician billing for assigned members of division to ensure that it is completed, accurate and performed in a timely fashion
• Implement appropriate guidelines, procedures and systems throughout the division
• Maintain individual/divisional/departmental reports and spread sheets as directed
• Maintain orderly appearance of office and par levels for office supplies
• Attend staff meetings as directed
• Participate in division and hospital programs of Quality Assessment and Improvement
• Provide secretarial coverage for other individuals and/or divisions when necessary
• Type, edit and revise presentations, journal articles, abstracts, research proposals and protocols, as well as correspondence from dictation or hard copy for division physicians
• Participate in other department activities as assigned
• Ensure proper use of division supplies
• Attend meetings as required
• Demonstrate ability to define parameters of urgent/emergent/routine care
• Work under and manage stress effectively
• Maintain strict confidentiality with regard to patient, department and hospital information
• Maintain and promote professionalism in all interactions/communications
• Take direction relative to daily activities and responsibilities
• Make work environment comfortable for supervisors, colleagues and other department members
• Manage resources appropriately and cost effectively
• Schedule time efficiently and prioritize tasks appropriately
• Maintain effective, professional telephone communication skills
• Maintain composure when confronted with multiple requests and/or personnel
• Think proactively and solve/appropriately refer problems that occur as part of daily activity
• Interact effectively with internal and external customers (physicians, division nurses, residents, fellows, medical students, patients/families, etc.)
• Define and carry out division, department and institutional procedures and policies as pertinent to department office operations
• Ability to effectively and accurately follow directions or instructions
• Ability to work collaboratively as part of a team; offers to help coworkers when needed
• Experience with Epic preferred; strong computer skills required
• Knowledge of healthcare and health insurance, required
• Familiarity with medical terminology and general office protocol required
• The ability to type 45-60 words per minute and exceptional organizational strengths is required
• Must be proficient in Microsoft Word, Excel, and PowerPoint
• High school diploma required, Associates degree preferred
• Working knowledge of Microsoft Office (specifically Word, Outlook, Excel)
• Healthcare office experience preferred

Medical Secretary, Per Diem Resume Examples & Samples

• Demonstrates ability to greet visitors and answer telephones within three rings and ascertain nature of business and direct appropriately
• Demonstrates ability to schedule appointments for new and established patients
• Demonstrates ability to file all correspondence and fax reports to referring physicians
• Demonstrates ability to compile patient results (i.e. lab, ultrasound, etc.) and maintain patient�s record. Maintains and files patient medical record in organized manner; files test results, physician and nursing notes, correspondence and other documentation appropriately
• Demonstrates ability to gather necessary information and documentation including guarantor and patient information forms, insurance information and insurance cards
• Demonstrates ability to make daily reminder calls to patients. Schedules patient appointments for physician and ancillary services
• Demonstrates ability to pick up and open, stamp date and distribute mail
• Demonstrates ability to maintain current knowledge of managed care and other third party payers, contract rules and regulations, including but not limited to the referral process, pre-authorization, co-pays, and proper utilization of ancillary services
• Demonstrates ability to enter patient charges into the computer. Assembles billing information according to policy and procedure. Enters, verifies and updates patient, guarantor and insurance information on the computerized patient registration system
• Demonstrates ability to post office procedure charges, collect patient payments and apply payments to the appropriate patient accounts on the computerized patient accounting system. Reconciles daily patient receipts and prepares bank deposits as required
• 11 Demonstrates ability to order office supplies from Warehousing and Purchasing. Maintains department work orders. Arranges routine maintenance of office equipment (copier, fax, computers, etc.)
• Answers telephone, routes and/or gives information and takes messages
• Receives callers, answers inquiries, and performs other receptionist duties
• Performs excel, word processing functions, and typing for faculty, medical staff, and administrative staff including maintenance or procedure manuals, memos, reports, and correspondence
• Maintains office and computerized files
• Types and proofs correspondence, memoranda, reports, proposals, technical papers, manuscripts, other documents, and related materials for supervisor or department staff as requested. Typically uses word processing equipment or a personal computer
• Transcribes dictation relating to medical histories, physical examinations, discharges and other special notes involving a wide variety of medical terminology. Types medical reports from rough draft, copy or tape, or other sources
• Schedules patient appointments, answers general questions, obtains authorizations and pre-authorizations for patient care services. Schedules appointments with ancillary departments or other care providers as needed. Maintains master calendar for physician(s)
• Completes required paperwork or documentation. Processes insurance forms and maintains logs. Coordinates submission of appropriate charges to billing department
• Inserts laboratory results into patient charts
• Files charts according to established procedures
• Reads and prioritizes incoming mail. Handles or routes as appropriate
• Establishes and maintains hard copy and/or electronic files and records
• 1+ year of Front Desk experience working with a Medical Office or Healthcare setting
• Knowledge of Health Insurance
• Experience in American Healthware

Medical Secretary, Faculty Practice Resume Examples & Samples

• Files reports, prepares documents, and forwards correspondence
• Prioritizes call through screening process; transfer calls, records messages and delivers to appropriate personnel
• Reviews, screens and distributes daily mail correspondence to appropriate personnel
• Orders office supplies and maintains inventory
• Maintains up-to-date departmental manuals and files
• Assists in coordination of special projects
• Adheres to the standards identified in the Medical Center's Organizational Competencies
• Provides non-clinical support for the professional staff by facilitating patient care activities and unit maintenance
• Interacts with patients, families, physicians, other departments, support personnel and visitors
• Demonstrates competency in the care of all patient age groups specific to their unit
• Two years of clerical experience,
• Effective communication skills and some medical terminology
• Competent in Microsoft Office and the ability to operate office equipment
• Ability to type 50 wpm with accuracy
• 2+ years of previous experience in a Front Desk, Clerical, and/or Secretarial role
• Working knowledge of Cerner and Eagle
• Microsoft Office/Suite proficient (Excel, Outlook, PowerPoint, Word, etc.)

Medical Secretary Dept of Surgery Resume Examples & Samples

• Graduate of a Medical Assistant Program if performing clinical duties
• Certified Medical Assistant required if performing Medical Assistant duties
• 2 years of related experience
• Takes and receives phone messages for physicians and other practice personnel. Answers calls promptly and records messages accurately
• Prepares documents for meetings, projects, or reports
• Drafts correspondence and documents within requested timeframe
• Assists in the coordination of appointments, meetings, travel arrangements and other business activities for the physicians
• Completes physicians' expense reports
• May handle incoming and outgoing mail
• Maintains and updates physicians medical licensure, professional certifications, professional liability, board certifications, and curriculum vitae
• Coordinates physician monthly on-call schedule
• Maintains files and office equipment
• Associates degree in business administration or secretarial program preferred
• Minimum three years' secretarial experience required
• Opens front doors, lights waiting room, place newspapers and prepares for patients
• Answers telephones. Gives information about the practice within the limits of practice policy
• Routes clinical questions and emergency calls to clinical staff or physician according to established policy
• Takes appropriate messages for physicians or employees including the patient’s/person' s name, phone number, company name (if applicable), date and time of call and nature of call. Uses EMR or voice mail when applicable
• Schedules patient appointments according to established guidelines. Gives directions to the office to new patients. Verify participating insurance plans, appropriate referral authorization, and appropriate co-payment. Calls patients for physician schedule changes. Reschedules patients as required and updates practice computer schedule
• Calls patients to confirm appointments 2 business days prior to the appointment. Remind patients to bring medication list with name, dosage, and number of times per day as well as new patient paperwork
• Prepares new patient packets and mails to new patients
• Greets all incoming patients. Directs patients to sign-in sheet. Places encounter form with new patient/established patient forms in appropriate location for the nurse to retrieve. Notifies appropriate nursing staff as patient arrives
• Obtains new patient information form and medical history form for all new patients. Reviews these for completeness and requests any missing information. Verifies patient insurance information. Copy insurance card (front and back). Obtains patient photo for the EMR. Enters patient into computer, checking demographics, referring doctor, pharmacy, financial type, and insurance for accuracy
• Old patient information must be verified. Verify address, telephone number insurance status, medical history and medications. Update computer as needed. Obtains patient insurance card. Verifies insurance company, group #, policy #, and mailing address for claims. Updates computer information. Places a copy of the card (front and back) in the chart if the information is new. Verifies patient demographic information and updates computer system. Provide patient privacy policy as needed to update chart
• Collects co-payments, deductibles, and patient balance as indicated by insurance card and computer billing system. Enters charges into billing system
• Verify Medicaid patient eligibility. Verify patient's insurance and put a note in Companion
• Calls each no-show patient, noting this in the patient's chart. Mail a note to any patient who cannot be contacted. Create a Failed Appointment encounter in Meridian EMR and send to the physician. (Indicating the reason for the no-show.)
• Files all medical records. Forward reports as necessary to the clinical staff
• Schedules patient injections and blood draws on nurse schedule as requested
• Distributes faxes and maintains fax supplies and equipment. Puts ordered supplies in appropriate storage areas
• Sorts and distributes faxes to physicians and staff
• Run daily schedule for next day. Give physician and nurse copy of their schedule. Pull charts and run encounter forms for next day
• Maintains copies of all patient paperwork and replenishes supplies as needed
• Obtain medical records prior to the patient appointment. Forward requests for Medical Records to the physician for approval. Copy medical records as requested. There is no charge when sending the records to a referring physician. Patients requesting a copy of medical records will pay when they pick up the copies of the record. Provide billing information to the Billing Office for all other requests
• Obituaries-Check in Misys/Companion, HealthPort, Medical Manager and Intergy. Cut out and tape on white sheet of paper. Have doctor sign and give a copy to the billing office. Make sure all appointments are cancelled. Change account status to "deceased" in the PM system along with the date. Change the patient chart status to inactive in the Meridian EMR. Check Charting Plus and change to "deceased" status
• Count petty cash and batch credit card machine
• Six months to one year experience as a medical receptionist desired. Excellent organizational skills, detail oriented, and pleasant customer service personality
• High School graduate. Certificate or diploma in medical office administration preferred
• Performs general office duties to include use of personal computer, answering the telephone, relaying/routing messages and correspondence, filing, copying, faxing, etc
• Prepares, edits, and distributes correspondence and presentations for faculty. Processes incoming and outgoing mail
• Maintains physician files, calendars, schedules and arranges meetings
• Arranges travel and submits necessary leave paperwork. Sends out clinic cancellation notices when necessary
• Maintains electronic and hard copy files
• Understands and maintains strict confidentiality
• Performs general office duties to include use of personal computer, answering the telephone relaying/routing messages and correspondence, filing, copying, faxing, etc
• Arranges travel and submits necessary leave paperwork for providers
• Type/transcribe and proofread routine correspondence from dictation or handwritten notes as assigned
• Maintains physician files/roster/calendars, schedules and arranges meetings, attends division meetings and takes minutes as needed
• Order and maintain office supplies and equipment
• Maintains patient confidentiality
• Cross train with other office support staff
• Prepared edits and distributes correspondence
• May schedule outpatient clinic appointments
• May input demographic and clinic information into Divisional patient data bases
• Communicates routinely with physicians, medical staff, administrators, and other employees/departments via telephone and email
• Facilitates learning by attending pertinent educational classes (such as word, excel, etc)
• Transcribes pathologists’ dictation, including gross descriptions for surgical, cytologies, bone marrows, and consultation reports
• Maintains slide and paper/document files
• Answers phone for the department and responds to requests by phone and writing for slides, reports, tissue blocks, etc
• Organizes and distributes completed reports to designated areas
• Pepares departmental documents as needed
• One year of experience as a medical transcriptionist is necessary. Formal secretarial training is desirable
• 60 wpm typing is necessary
• Ability to assimilate and apply technical policies and technical methodologies
• Ability to communicate via written documentation, telephone, and directly
• Requires math, reading adaptability, logic and writing skills

Medical Secretary Dialysis Clinic Resume Examples & Samples

• Answering telephone & routing calls to the appropriate person
• Keep examination room clean, stocked and ready
• Setting up and maintaining filing systems and basic databases as applicable
• Complete forms and reports as required by the various company offices and outside vendors and agencies
• If trained, take vital signs to include weight, BP sitting both arms on first visit (use arm with the higher reading on subsequent visits), BP standing and sitting every visit, pulse standing, temperature and respiratory rate. Take height at initial visit. Document vital signs in ACUMEN
• Let Provider know when patient is ready to be seen
• Schedule return visit per Provider instruction
• Obtain and make copy of Insurance card(s). Check Identification (government issued ID preferred)
• Ensure new patient requested information is received. Call MD office to obtain missing items
• If new patient not approved by Corporate Billing, explain reason to patient and options to include self-pay and indigent waiver process. Next, notify referring MD office of reason for denial and outcome
• Enter new patient information in ACUMEN to include demographics, custom and auxiliary information, insurance, point of care demographics, and then notify Provider that chart is ready to enter pertinent clinical history and labs
• Call new patients to schedule for classes and appointment after obtaining approval from Corporate Billing
• Assist with department/facility accounts receivable and accounts payable functions and responsibilities as needed
• Maintain calendar and daily schedules
• Scheduling appointments, arranging staff meetings, CQI meetings, and following up with patients and no shows
• Maintaining inventory of the necessary office forms and clinic supplies
• Assist with laboratory work processes such as: prepare laboratory slips and tubes and specimen packing, check for misfiled labs and forward results to specific Provider
• Maintain patient call logs and other files as required by Payers
• Minimum 6 months relevant experience without a degree. 0-6 months experience with an Associate’s degree or secretarial school
• Knowledge of technical and medical vocabulary
• Familiar with standard concepts, clinic practices and procedures
• Adequate computer skills with experience with Microsoft Word, Excel and PowerPoint preferred
• EDITING/PROOFING
• TELEPHONE PROTOCOL,
• MEDICAL TERMINOLOGY
• OFFICE PROCEDURES
• MICROSOFT WINDOWS
• MICROSOFT WORD
• MICROSOFT EXCEL
• MICROSOFT POWERPOINT
• MICROSOFT PUBLISHER
• SPANISH SPEAKING PREFERRED
• Knowledge of medical terminology helpful.Strong communication skills and the ability to problem solve
• Ability to carry out instructions
• Ability to solve problems
• Handle phone calls to/from patients, physician offices, insurance companies, internal customers, etc., utilizing proper telephone etiquette
• Monitor master patient and call schedules for providers, and ensure that schedule changes are processed accurately and expediently with minimal impact to patients
• Maintain schedule of appointments and perform other administrative and patient care coordination duties for assigned staff
• Coordinate travel arrangements/itineraries and conference registration for assigned faculty
• Process check and/or travel requests, dues, licensures and subscriptions as required
• Complete necessary paperwork to maintain clinicians’ licensures and credentials at various institutions
• Provide updated licenses and certifications to Medical Staff Affairs, Credentialing and Enrollment
• In areas with a training program, provide direct support to Program Directors, obtaining and overseeing all necessary documentation for continual rotation into the program
• Maintain department records as defined and ensure that all departmental supplies needed for efficient operation and the provision of care are maintained and ordered in a timely fashion
• Provide secretarial coverage for other individuals and/or divisions as needed
• Provides a pleasant and helpful phone contact for callers
• Responsible for opening and closing the switchboard
• Responsible for the in-house paging system
• Performs clerical duties as assigned to maintain workflow in the department. MINIMUM QUALIFICATIONS
• Hospital background and experience working for physicians
• Knowledge of Microsoft Word, Microsoft PowerPoint, and EMR
• Ability to be focused, task-oriented and administratively manage heavy phones and staff requests
• Comfortable working with deadlines

Medical Secretary, Cardiac Imaging Resume Examples & Samples

• Assist customers during their scheduling and check-in process
• Answer phones and distribute reports
• Assist with departments daily schedule by arranging transport, notifying of cancelations or stat tests, and communicating with all staff
• 6 months or more of previous secretarial experience
• Ability to type 20 WPM, basic computer skills and experience with general office equipment

FGP Medical Secretary Resume Examples & Samples

• Types routine material such as forms and letters, envelopes, etc. Types materials neatly, accurately and according to instructions. Writes materials clearly and legibly
• Maintains cooperative and professional relationships with physicians, nurses and office and clinical staff
• Monitors intake work queue for timely intake completion
• Responsible for patient check-in and check-out. Gathers all patient demographic related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group #s, etc.), verifies insurance eligibility electronically, takes their picture and asks them to use Patient Secure. On subsequent visits, asks them to verify demographic info and makes any necessary edits. Collect and ask patients to sign patient related documents including HIPAA, MSPQ, ABN, etc. Follow up with patients and/or their representatives, physician offices, etc to gather missing data and materials in order to complete the intake process, or refers to more senior level staff
• Responsible for Pre-Authorizations and Certifications with the exception of surgical procedures. Ensures that appropriate procedure and diagnosis coding is utilized in the pre-certification and verification process and questions physicians, if appropriate, to ensure accuracy and completeness of information
• Post patient-appointment, coordinates inter-departmental scheduling for specialist visits, scans and procedures in accordance with insurance coverage, in compliance with physician directives. Collaborates with other areas of the Medical Center as well as Insurance providers to obtain pre-authorizations/certifications for treatments and diagnostic procedures, and ensures patient is eligible at the time of their appointment. Refers to Senior Medical Secretary for scheduling related to Surgery and Infusion
• Maintains workload statistics and other data for departmental records. Records statistics in established time intervals designated by supervisor. Follows instructions given by supervisor and prepares information neatly
• One year of relevant medical clerical experience
• Must include prior physician practice experience and knowledge of medical terminology
• Background in computer literacy preferred. Light, accurate keyboarding skills required
• Excellent organizational, interpersonal and communications skills required

FGP Medical Secretary Bariatric Surgery Resume Examples & Samples

• Performs other related duties as needed by providers and supervisors
• Post patient-appointment coordinates inter-departmental scheduling for specialist visits, scans and procedures in accordance with insurance coverage, in compliance with physician directives. Collaborates with other areas of the Medical Center as well as Insurance providers to obtain pre-authorizations/certifications for treatments and diagnostic procedures, and ensures patient is eligible at the time of their appointment. Refers to Senior Medical Secretary for scheduling related to Surgery and Infusion
• May assist, provide guidance and/or train less senior staff with completing intake related duties
• Maintains supplies and cleanliness of space, restocks supplies as needed. Notifies supervisor of any shortage of supplies
• Scan all necessary documents (insurance cards, lab requisitions, etc.) into the intake system
• Responsible for patient check-in and check-out. Gathers all patient demographic related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group #s, etc.), verifies insurance eligibility electronically, takes their picture and asks them to use Patient Secure. On subsequent visits, asks them to verify demographic info and makes any necessary edits. Collect and ask patients to sign patient related documents including HIPAA, MSPQ, ABN, etc. Follow up with patients and/or their representatives, physician offices, etc. to gather missing data and materials in order to complete the intake process, or refers to more senior level staff
• Schedules routine appointments and follow ups for visits and procedures that do not require/or have already been pre-authorized. Prepares the daily schedule. Refers all inquiries regarding pre-authorizations/certifications to the Medical Secretary

FGP Senior Medical Secretary Ortho Resume Examples & Samples

• Completes filing accurately
• Fax admission sheetfor all emergency admissions
• Submit all cases toinsurance carriers toinitiate and process insurance authorizations
• Primarily responsible for taking patient phone calls and scheduling over the phone. Greets and screens telephone calls in a pleasant and professional manner. Schedules appointments for visits, procedures and follow-ups. Collects patient demographic related data, electronically verifies insurance eligibility, coordinates pre-authorizations as appropriate, takes medical history, and assigns appointment to Physician based on procedure and insurance coverage. Refers Surgical and Infusion scheduling to Senior Medical Secretary
• Prepares simple, routine memoranda letters, labels, routine manuscripts, correspondence and other documents as needed. Reviews work for accuracy and completeness. May maintain routine calendar, assist in basic preparing for conferences and the related duties
• Maintains physician patient schedule, patient procedure schedules, appointment calendar and Operating Room Schedule
• Assists with the completion of special projects, reports and activities. Ensures requested and related information is accurate and complete. Brings any problems or questions to supervisors attention. Submits data to supervisor neat and well-written
• May delegate and oversee the work to less senior staff. Reviews work of less senior staff

FGP Senior Medical Secretary Resume Examples & Samples

• Maintains records in an organized and up-to-date manner
• Ensures there is an adequate level of supplies available by informing the supervisor of anyinsufficiencies
• Fax admission sheetfor all emergencyadmissions
• Primarily responsible for taking patient phone calls and scheduling over the phone. Greets and screens telephone calls in a pleasant and professional manner. Schedules appointments for visits, procedures and follow-ups. Collects patient demographic related data, electronically verifies insurance eligibility, coordinates pre-authorizations as appropriate, takes medical history, and assigns appointment to Physician based on procedure and insurance coverage
• Prepares and processes simple, routine memoranda letters, labels, routine manuscripts, correspondence and other documents as needed. Reviews work for accuracy and completeness. May maintain routine calendar, assist in basic preparing for conferences and the related duties.Types routine material such as forms and letters, envelopes, etc. Types materials neatly, accurately and according to instructions. Writes materials clearly and legibly
• May assist, provide guidance/train or delegate work to less senior staff . Reviews the work of less senior staff
• Responsible for patient check-in and check-out as needed. Gathers all patient demographic related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group #s, etc.), verifies insurance eligibility electronically, takes their picture and asks them to use Patient Secure. On subsequent visits, asks them to verify demographic info and makes any necessary edits. Collect and ask patients to sign patient related documents including HIPAA, MSPQ, ABN, etc. Follow up with patients and/or their representatives, physician offices, etc to gather missing data and materials in order to complete the intake process, or refers to more senior level staff
• Schedules routine appointments and follow ups for visits and procedures that do and do not require authorization. Prepares the daily schedule
• Responsible for scheduling appointments for surgery and infusion procedures
• Responsible for Pre-Authorizations and Certifications for all procedures including of surgical procedures. Ensures that appropriate procedure and diagnosis coding is utilized in the pre-certification and verification process and questions physicians, if appropriate, to ensure accuracy and completeness of information
• Post patient-appointment, coordinates inter-departmental scheduling for specialist visits, scans and procedures in accordance with insurance coverage, in compliance with physician directives. Collaborates with other areas of the Medical Center as well as Insurance providers to obtain pre-authorizations/certifications for treatments and diagnostic procedures, and ensures patient is eligible at the time of their appointment
• Schedules appointments for visits, procedures, etc. Prepares the daily schedule. Schedules follow up visits, when applicable
• Gather all patient demographic related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group #s, etc.)
• One year of relevant experience or an equivalent combination of education and experience
• Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation required
• Basic knowledge of word processing, spreadsheet, database and Internet applications required. Light, accurate keyboarding skills required
• Ability to complete multiple tasks efficiently and thrive in a team work environment
• Keep surgeon’s clinic calendar
• Obtain prior authorizations and pre-certifications
• Facilitate patient care within the institution and externally as needed
• Minimum of 1 year experience in a medical secretary or related role in an outpatient environment
• OR/Surgical and/or Infusion scheduling experience required
• Complies with regulatory requirements (i.e. JCAHO) appropriate for position
• Proficiency in Microsoft Office, SCI Schedule Maximizer, Invision, and Patient Locator
• Writing skills to compose and edit logical, detailed, comprehensive and grammatically correct correspondence
• Knowledge of insurance companies admission procedures and policies to complete pre-authorization requirements
• Knowledge of hospital procedures to obtain laboratory and imaging information
• Knowledge of medical terminology, preferably oncology/hematology
• Skill in communicating with patients, families, physicians, nurses, staff and peers with diplomacy and tact
• Ability to handle matters of highly confidential and sensitive nature
• Critical thinking and problem solving skills for accommodating patient scheduling requests versus actual availability
• Skill in prioritizing assignments to complete work in a timely manner

Medical Secretary / Nassau Resume Examples & Samples

• Typing various correspondence, reports, articles, etc
• Taking notes or dictation
• Transcribing from notes
• Maintaining files, records, etc
• Taking meetings minutes
• Answering, screening, routing telephone calls, taking, delivering messages
• Gathering and recording information
• Filing patient records

Medical Secretary / Days / Otolaryngology Resume Examples & Samples

• Processes and monitors provider time away and ensures that the information is captured in all required systems
• Processes forms required for insurance approvals for scheduled procedures, office visits, or tests
• Maintains physician curriculum vitae, bibliography and Continuing Medical Education (CME)
• 2) Scheduling
• Works with provider and/or other care provider to provide access to patients and facilitate ?work in? appointments as required
• Incorporates Lahey Clinic Guiding Principles , Mission Statement and Goals into daily activities
• Demonstrates an understanding of the job description, performance expectations, and competency assessment
• Performs all other duties as needed or directed to meet the needs of the department. Qualifications Minimum Qualifications
• Identify problems that may adversely affect test performance or reporting of test results and either correct or immediately notify supervisor
• Maintain send-out/consultation log as applicable
• Make corrections and edits to reports per Pathologist instruction
• May assign CPT codes once required training is completed and documented
• May participate in training of new staff members
• May select pathologist QC cases (PASR)
• Obtain patient clinical history as applicable
• Prepare outside consultation caes for send-out to client as applicable
• Provide verbally, STAT and malignant results to clients as applicable
• Transcribe gross description and microscopic diagnosis and other clinical information into LIS
• Understand and follow all applicable standard operating procecrues for job-related respnosibilities to include Pathologist Electronic Signature Guidelines SOP
• Strong data entry skills required
• Good clerical, organizational, phone and communication skills
• One (1) year of transcription experience preferred
• Advanced level proficiency in typing, word processing, and computer skills, required
• Knowledge of medical terminology, medical transcription guidelines and practices, required
• Associates degree or related vocational training, preferred

Medical Secretary Orthopaedic Surgery Lexington Days Resume Examples & Samples

• 1). General Medical Office Functions
• Maintains physician and midlevel clinic schedules on a daily/weekly/monthly basis
• Processes and monitors Provider time away and ensures that the information is captured in all required systems
• Answers a high volume of telephone calls in a professional manner and takes responsibility for appropriate dispositions and follow through on all phone calls. Accurately identifies those patients requiring immediate attention and relays this information to the appropriate personnel
• Utilizes Lahey Health electronic systems in order to record thorough, and complete phone messages
• In surgical departments uses electronic OR scheduling systems to view and print schedules. Monitors and track physician progress electronically
• Operates office equipment including (but not limited to) a personal computer, Internet, voice mail, e-mail, paging systems, copy machine, transcription equipment and fax
• 2). Scheduling
• Uses clinic-wide scheduling system for updating demographic and insurance information to ensure timely and accurate billing
• 3). Organizational Requirements
• Incorporates Lahey Clinic Guiding Principles, Mission Statement and Goals into daily activities
• Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards
• Performs all other duties as needed or directed to meet the needs of the department. Qualifications Education: High school diploma or equivalent
• . Organizes and performs all office and clerical duties for the Medical Director of the UF Health NICU, physicians assigned to UF Health NICU and Nurse Practitioners, as well as other staff in the daily operations of the Neonatology Division. Prepares, edits, distributes correspondence and presentations for faculty and staff. Organizes and maintains Division files
• Faxes discharge summaries to pediatricians as well as other specialties .Maintains and updates contact database for referrals. Extracts and preparing patient data for Neonatology High Risk Clinic
• Prepares and files nurse practitioner protocols
• Process all payment and reimbursement requests in timely fashion to ensure all accounts remain current, to include general operational funds, PEA, PSA, travel reimbursement, moving expenses, and other funds as required. Processes check requests and extra duty. Prepares and processes Resident/Fellow Extra Duty
• Assists with credentialing process for physicians and practitioner staff
• Keep NICU and other pertinent location bulletin boards up to date with recent Call Schedules. Keep supplies stocked in the units. (Charge sheets, baby books, etc.)
• Coordinate meetings as needed. Attend meetings, transcribes dictation notes, correspondence, and any miscellaneous reports dictated by faculty and or designee utilizing transcription equipment. Dictations must be completed accurately and in a timely fashion. Order catering and/or AV equipment for meetings and other functions as needed. Prepare presentations as needed
• Prepares UF Health Newborn Nursery Weekend Call Schedule. Prepares physician extra duty
• Processes and tracks faculty leave slips
• Prepares itineraries for visiting faculty and practitioner candidates. Distributes itinerary and other necessary paperwork
• Assist faculty in preparation and submission, within established deadlines, of Annual Faculty Performance Reviews, Annual Division Reports, Mid-Career Review Packets, Promotion & Tenure Packets, and other documents as needed
• Processes check requests and obtain appropriate signatures
• Response for division’s accounts including but not limited to faculty, PEA, accounts payable and PSA
• Schedules and coordinates interviews for open clinical and administrative positions, including faculty, residents, fellows and secretarial

Medical Secretary Pain Center Days Resume Examples & Samples

• 1) General Medical Office Functions
• Electronically facilitates patient prescriptions including new, refills, faxes, and prescription preauthorization?s
• Screens, sorts and distributes mail
• Communicates information to patients regarding requirements for appointments and test preparation, as needed
• 3) Organizational Requirements
• Complies with all Lahey Clinic Policies
• Maintains courteous and effective interactions with colleagues and patients
• Assists patients with meeting their financial obligations by providing education regarding co-pays, coinsurance, deductibles, and related matters. Functions as liaison between the business office and practice staff
• Composes, types and transcribes correspondence, forms, reports, presentation materials and other written communications as required
• Schedules/coordinates meetings, conferences, special events, appointments and travel arrangements for medical staff. Maintains assigned calendar(s) for physicians. Evaluates documentation to ensure that appropriate, accurate, and complete information is maintained and appropriate authorizations are obtained
• 3+ years healthcare or medical office experience required. Able to operate typical office equipment, including computer, scanning equipment, copier, and fax. Experience in fast paced medical provider setting, medical terminology and medical coding preferred.First Care associates - Previous Medical Assistant experience preferred

Related Job Titles