how to make a cover letter header in word

How To Craft an Eye-Catching Cover Letter Header (Examples and Template)

In This Guide:

What is a cover letter header, cover letter header format, resume and cover letter headers: similarities and differences, cover letter header template, final thoughts.

Of all the things to worry about when applying for a new job, the header of your cover letter might not seem high on the list of your priorities. But creating a clear and organized cover letter header allows you to differentiate yourself from piles of job applicants.

An organized cover letter header shares your personal details professionally. It forces a recruiter to read on to learn more about what makes you unique.

A well-crafted header created with a custom cover letter builder can attract the attention of a hiring manager through an aesthetically pleasing font, color and design elements.

Think of it as the first impression you make with a hiring manager. You wouldn’t show up for an interview without shoes on, and you wouldn’t send a cover letter without having a header.

Ready to put your best foot forward with a well-crafted header for your cover letter?

In this article, you’ll learn:

• What a cover letter header is
• What you’ll need to include and exclude in your cover letter header
• How to properly organize your cover letter header with a template

If you want to create a cover letter that leaves a distinct impression, Enhancv has over 500 examples of professional cover letters to draw inspiration from.

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Your cover letter tells a story about you: your triumphs and successes in your career, what makes you the best candidate for the role, and how you can add more than just technical skills to a company.

It should be short and sweet, getting straight to the point about who you are and why you will contribute substantially to the company.

In the same way, a header for your cover letter gets to the point by sharing important details about yourself. Your header is the place where you share your contact information with your hiring manager, while also informing them of the date that you wrote the cover letter.

Your header can also show that you’ve gone above and beyond expectations by addressing the letter to a specific person from the company you are applying to. If you’re able to find the name of the hiring manager and their position within the company, this will create a more personalized  header.

A header for a cover letter typically sits in the top upper left corner of your cover letter. However, you can also include the whole header portion of the top of your page with a customized cover letter header.

There are three distinct sections for the cover letter header format: your personal information, the date of writing, and contact information of the hiring manager.

Let’s dive into what you should include in your header:

1. Include your personal Information

• Your first and last name
• Phone number
• Email address

2. Date of Writing

Next, skip a line and include the date that you’re writing the letter. Include the full name of the month, followed by the day and year of the day that you’re writing your cover letter.

It’s going to look something like this:

April 18, 2022

You may also want to include the city that you’re writing the letter in at the beginning of the date:

Chicago, April 18, 2022

3. Hiring manager’s name

Skip another line and include the hiring manager’s information. Finding the hiring manager’s information can be difficult, but don’t worry, you can usually find it on a job application. If you’re applying to a company without a job application, just search through a company’s “about us” page, or look through the company’s LinkedIn page.

There are three things that you should include:

• The hiring manager’s name
• Their position
• The name of the company

If you can’t find one, don’t sweat it too much. Just skip this information, and address it to “hiring manager”.

Optional things to include

There are other optional things that you can add to your header which help to personalize it. Here is some other personal information that you can include in your header:

• Your professional social media profiles: This includes sites like LinkedIn, GitHub, or Medium, but would exclude personal social media sites.
• Your personal website
• A professional portfolio
• Your address or the city where you live: This used to be common when you were mailing your cover letter and resume to a hiring manager, but is no longer necessary when sending a cover letter in an email.
• The title of the position you have at your current workplace
• The title for the job posting or the reference number: You can find the title for the job posting on any job description, and you can place it right after the date to help clarify the position you’ll be applying to.

Things to exclude from your cover letter heading

Your resume and cover letter are the best places to share about your skills and abilities, but try to keep them professional. Exclude really personal information, and try to avoid giving more than one phone number, as this can frustrate the hiring manager.

A cover letter header and a resume header are similar in format. They both share personal information, like your name, phone number, and email address. You may also want to format them similarly, with the same font, color and design elements being used for both.

According to a recent study, the average recruiter takes 7.4 seconds to scan each resume and cover letter that crosses their desk. One of the first things that a recruiter looks for is whether the header of the cover letter matches the resume’s header. A simple mistake, like having mismatched headers, can cause your resume to be tossed out.

The major difference between the two is that you write a cover letter with a specific person in mind: the hiring manager.

Like any formal letter, both the sender’s name (the job applicant) and the receiver’s name (the hiring manager) should be found on the cover letter.

A resume header simply includes your own personal information, but it can also be a great place to put springboard links, hyperlinks that lead to a personal website or portfolio. In our digital age, most recruiters view applicants’ resumes online, and having some handy hyperlinks available can point them in the right direction.

If you’d like to learn more about how to upgrade your resume’s header, check out Perfecting Your Resume Header so You Get Noticed.

Crafting your own cover letter header template doesn’t have to be difficult. Here’s an easy-to-use example of a cover letter header for your use:

Dwayne J. Nicole

312-456-5555

[email protected]

Linkedin.com/in/dwayne-nicole

Bryanna Bartlett

Human Resource Director

Northern Electric, Inc.

450 Pullman Road

Chicago, Illinois

Cover letter headers help to share your personal details with a hiring manager, and what you choose to include in them can share a lot about you. Consider these key points we discussed in this article when you’re writing your header:

• Include personal information (name, phone number, and email address).
• Insert the date that you wrote the letter.
• Address the cover letter header to the hiring manager, and include their position in the company.
• Resume and cover letter headers are similar, but have some distinct differences.
• Diligently check to make sure all information is correct on the cover letter header, and that it matches your resume header.

When you’re applying for a new job, you want to do everything in your power to create a perfect first impression.

You can do this easily with a perfectly crafted cover letter, and you don’t have to do this alone.

At Enhancv, you’ll be able to find a lot of resources to help you craft the perfect cover letter. We have over 500 sample cover letters for you to draw information from to make your own.

Also, you can find a lot of information on the Cover Letter Help blog, which can give you all sorts of top-quality articles, like the Cover Letter Checklist, which is everything that you need to write a cover letter that sets you apart from other applicants.If you’d like to streamline the resume and cover letter building process, use the Cover Letter and Resume builder .

• Cover Letter Guides

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How to Format a Cover Letter That’ll Get You an Interview

Do you ever feel like your resume couldn’t possibly tell the whole story of who you are and why a company should hire you? That’s because it doesn’t. But a strong, well-written, and correctly formatted cover letter helps fill in some of the gaps.

“Cover letters are worth the time ,” says Muse coach Jennifer Smith. “They provide an opportunity to expand on key points from your resume, show off your personality, and solidify your interest.” Perhaps most importantly, “They show an employer you put the time and energy into applying.” And—luckily—they don’t need to be difficult to write.

Most cover letters have a similar format that make them much easier to write than you might think. And we’ve laid it out exactly—so you can get that application in already.

Read More: Cover Letters Are Hard to Write—But These Templates Make It a Breeze

How to format and organize your cover letter content

Here’s the format most hiring professionals that read your cover letter will be looking for:

Your heading goes at the top of the page and contains your contact info as well as some other basics that a hiring manager or recruiter might use to learn more about you once they’ve read your cover letter.

So this means:

• Phone number
• LinkedIn profile link (if you have one)
• Pronouns (if you’re comfortable including them)
• Personal website or portfolio link (optional)
• Relevant and professional social media profiles (optional)

Nowadays it’s very uncommon, but if you’re asked to mail a paper cover letter, you would also include in your heading the company’s information:

• Hiring manager’s name (or whomever the letter is addressed to)
• Company name
• Company street address
• Company city, state, zip code

But you’d be more likely to send your cover letter in the body of an email than by snail mail if you’re not applying through an online system. In this case, your heading info would go after your name at the end.

Start your salutation with “Hello,” “Dear,” or “Hi” for more casual companies.

Then, you’ll usually address your cover letter to the hiring manager. Alternatively, Muse coach Leto Papadopoulos recommends job seekers “open the letter with ‘Dear Hiring Team’ because even if you can uncover the name of the hiring manager, they are usually not the first to read the cover letter,” she says, and “I like to acknowledge the recruiting team!”

You can also address your cover letter to the team you’d be joining or “[Position] Hiring Manager.” But you should never start your cover letter with “ To Whom It May Concern .”

Read More: The 3 Rules of Addressing Your Cover Letter

Your introduction should be one paragraph long, include the name of the position you’re applying to, and express why you’re applying and what excites you about the opportunity. But most importantly, you want to grab your reader. You can even “kick off with a brief but attention-grabbing anecdote,” Smith says. “Show off your personality.”

Read More: 30 Genius Cover Letter Openers Recruiters Will LOVE

Body paragraphs

Write two to three body paragraphs that sell you as a candidate. “Show, don’t tell,” Smith says. “Craft a narrative about how your experience led you to apply for the job you want.” Instead of regurgitating your resume, look at the job description and pull out a few skills you specialize in that the company is looking for. Then, elaborate on them by bringing up examples of how you’ve used these skills to help your past employers (and by extension will give the reader a preview of how you’ll help them).

Wrap everything up with your conclusion paragraph. Reiterate your interest in the company and your most important qualifications. Then, “Close with a statement about contributing your skills and experiences to the success of the company in the position you’re applying for,” Smith says.

Use a professional sign-off like “Sincerely,” “Respectfully,” or “Thank you for your consideration,” then add your first and last name.

If you’re sending your cover letter in the body of an email, add any info you would’ve included in your heading below your name.

Example cover letter

Check out this cover letter example, which follows the above cover letter format:

Curtis Chen [email protected] | 999-999-9999 linkedin.com/in/curtis-chen | he/him | Baltimore, MD

Hello Arianna,

When I saw the posting for the UX designer position at CloudCo, I was immediately drawn to it because of your unique approach to online storage. CloudCo is the only player in the space right now that has promised to keep their personal storage tiers under $10—and instead pass on the cost to the larger clients. I’d love to bring my dual experience as a front-end engineer and a UX researcher to make your interface more intuitive and keep individual customers renewing their contracts.

For the last two years, I’ve worked as a UX researcher for OnlineOffice Inc, where I was part of the team that launched the updated office suite. During the development process, I interviewed more than 50 users of both OOI’s and competitors’ products. I was able to translate their desires into actionable suggestions for the design and product teams, contributing to a product launch that has already grown OOI’s user base by 120% in the first year. Through these experiences, I learned to use both qualitative and quantitative data to advocate for users and make decisions about the most important product features. As your UX designer, I’d apply this knowledge to help boost the user experience for your personal-tier products.

I also spent three years as a front-end developer on a product team at TeckyCompany. In this role, I learned what it’s like for those actually building products, including what kinds of features take the most time and work. As your UX designer, I’d use this experience to weigh design decisions and collaborate with the product team. I’m used to working at startups where, as much as you’d like to, you can’t get everything done at once, so I’ll be able to prioritize features that will help users most while still making reasonable asks of the product team.

Cloud Co’s business model has shown me that not every tech startup prioritizes its larger clients over the individual user. I’d love to bring my development and UX experience to your team to help provide the very best experience for your subscribers.

Sincerely, Curtis Chen

Read More: 4 Cover Letter Examples That’ll Make Writing Yours Way Easier

Tips for formatting your document like a pro

When you’re formatting your cover letter, you want to prioritize readability and professionalism. But you should also keep in mind that many cover letters submitted online will be uploaded to an applicant tracking system or ATS , which is software that employers use to organize and search candidate application materials. ATSs are very advanced but there’s some formatting they have trouble with.

Follow these guidelines to format your cover letter correctly for both human and computer readers:

• Font : Stick to the default fonts that come with your word processor—classics like Arial, Helvetica, Times New Roman, Cambria, Calibri, and Georgia.
• Font size: The ideal size will vary based on which font you choose, but keep it between 10 and 12 pt. Any smaller and you’ll have recruiters squinting at their screens. Any larger and they’ll be wondering if you’re trying to compensate for not having a lot to write about.
• Margins : You can’t go wrong with the usual one-inch margins all around, but you can make some slight adjustments if needed. Papadopoulos suggests decreasing the header space first.
• Alignment: All your text should be left aligned and there’s no need to indent every paragraph.
• Line spacing: Single space your cover letter (1.15 spacing works if it looks too cramped). Include an extra line between each section and paragraph.
• Length : “A cover letter should comfortably fit on one page,” Papadopoulos says. Your cover letter should be at least three paragraphs long, but generally no more than five—unless the job description says otherwise. If it’s too long, check out this guide for cutting your cover letter down .
• File format : You can submit your cover letter within the body of an email or as a separate file. But if it’s a separate file you’re uploading to an online system, stick to docx or pdf only. ATs cannot reliably “read” other file types.
• File name : Always include your name and the phrase “cover letter,” and you can also include the name of the position. Just make sure it’s easy to read and follow any instructions in the job posting.

Formatted cover letter example

Here’s how the above example looks in a properly formatted cover letter document.

Land the job with cover letter templates

Show hiring managers why you're the perfect job candidate with professional, customizable cover letter templates. find the perfect cover letter template for any industry or career path..

Download free cover letter templates

Stand out from other job applicants with free, professional cover letter templates. Cover letters are a perfect complement to your resume and provide an effective opportunity to show your personality and enthusiasm for a position. Focus on writing a compelling cover letter and let a professionally designed template do the rest.

These free cover letter templates are perfect for any stage of your career, whether you're looking to land an internship or your dream job. If you're applying for a corporate position, you may want to opt for a simple cover letter template. There are a variety of other cover letter designs available, from basic cover letter templates to creative cover letter templates.

Each of these cover letter templates is customizable in Word , so you can add your own text, change design elements, and more. Print out your cover letter or download it for free to use for online job applications. Once you've customized the perfect cover letter, explore resume templates that will match your cover letter design, or download free business cards for your next networking event.

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What do I include in my cover letter heading?

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The heading provides your contact information, the date you are writing, and the address of the company to which you are applying.

For your contact information, you will want to include the following:

• The address where you can be reached ( if you live at college, will it be more accessible to include the local address or your permanent address? )
• Phone number
• Fax number (if applicable)
• E-mail address

Then, you will skip a line and write the full date ( month, day, year ). Follow this by skipping a space and writing the contact information for the person to whom you are writing:

• Name of the specific person
• Title of that person (if available)
• Address of the company

Craig M. Leroix 2987 W. Taylor Dr. Portland, OR 45720 890-372-1262 [email protected]

February 2, 2005

Amy Kincaid, Human Resource Director Western Electric, Inc. 387 Collier Lane Atlanta, Georgia 30051

Job seekers at Purdue University may find value in the Purdue career Wiki here .

The following are additional Purdue OWL resources to help you write your cover letter:

• Cover Letter Workshop- Formatting and Organization
• Example Employment Documents
• Cover Letters 1: Quick Tips
• Cover Letters 2: Preparing to Write a Cover Letter
• Cover Letter Presentation
• Job Search Documents for Working Class Positions

How to Write a Cover Letter [Full Guide & Examples for 2024]

After weeks of heavy job searching, you’re almost there!

You’ve perfected your resume.

You’ve short-listed the coolest jobs you want to apply for.

You’ve even had a friend train you for every single interview question out there.

But then, before you can send in your application and call it a day, you remember that you need to write a cover letter too.

So now, you’re stuck staring at a blank page, wondering where to start...

Don’t panic! We’ve got you covered. Writing a cover letter is a lot simpler than you might think. 

In this guide, we’re going to teach you how to write a cover letter that gets you the job you deserve.

We're going to cover:

What Is a Cover Letter?

• How to Write the Perfect Cover Letter, Step by Step
• 15+ Job-Winning Cover Letter Examples

Let’s get started.

A cover letter is a document that you submit as part of your job application, alongside your resume or CV.

The purpose of a cover letter is to introduce you and briefly summarize your professional background. On average, it should be around 250 to 400 words long .

A good cover letter is supposed to impress the hiring manager and convince them you’re worth interviewing as a candidate.

So, how can your cover letter achieve this?

First of all, it should complement your resume, not copy it. Your cover letter is your chance to elaborate on important achievements, skills, or anything else that your resume doesn’t give you the space to cover. 

For example, if you have an employment gap on your resume, the cover letter is a great place to explain why it happened and how it helped you grow as a person. 

If this is your first time writing a cover letter, writing about yourself might seem complicated. But don’t worry—you don’t need to be super creative or even a good writer .

All you have to do is follow this tried and tested cover letter structure:

• Header. Add all the necessary contact information at the top of your cover letter.
• Formal greeting. Choose an appropriate way to greet your target audience.
• Introduction. Introduce yourself in the opening paragraph and explain your interest in the role.
• Body. Elaborate on why you’re the best candidate for the job and a good match for the company. Focus on “selling” your skills, achievements, and relevant professional experiences.
• Conclusion. Summarize your key points and wrap it up professionally.

Now, let’s take a look at an example of a cover letter that follows our structure perfectly:

New to cover letter writing? Give our cover letter video a watch before diving into the article!

When Should You Write a Cover Letter?

You should always include a cover letter in your job application, even if the hiring manager never reads it. Submitting a cover letter is as important as submitting a resume if you want to look like a serious candidate.

If the employer requests a cover letter as part of the screening process, not sending one is a huge red flag and will probably get your application tossed into the “no” pile immediately.

On the other hand, if the job advertisement doesn’t require a cover letter from the candidates, adding one shows you went the extra mile.

Putting in the effort to write a cover letter can set you apart from other candidates with similar professional experience and skills, and it could even sway the hiring manager to call you for an interview if you do it right.

Need to write a letter to help get you into a good school or volunteer program? Check out our guide to learn how to write a motivation letter !

How to Write the Perfect Cover Letter

Now that you know what a cover letter is, it’s time to learn how to write one!

We’ll go through the process in detail, step by step.

#1. Choose the Right Cover Letter Template

A good cover letter is all about leaving the right first impression.

So, what’s a better way to leave a good impression than a well-formatted, stylish template?

Just choose one of our hand-picked cover letter templates , and you’ll be all set in no time!

As a bonus, our intuitive AI will even give you suggestions on how to improve your cover letter as you write it. You’ll have the perfect cover letter done in minutes!

#2. Put Contact Information in the Header

As with a resume, it’s important to start your cover letter with your contact details at the top. These should be in your cover letter’s header, separated neatly from the bulk of your text.

Here, you want to include all the essential contact information , including:

• Full Name. Your first and last name should stand out at the top.
• Job Title. Match the professional title underneath your name to the exact job title of the position you’re applying for. Hiring managers often hire for several roles at once, so giving them this cue about what role you’re after helps things go smoother.
• Email Address. Always use a professional and easy-to-spell email address. Ideally, it should combine your first and last names.
• Phone Number. Add a number where the hiring manager can easily reach you.
• Location. Add your city and state/country, no need for more details.
• Relevant Links (optional). You can add links to websites or social media profiles that are relevant to your field. Examples include a LinkedIn profile , Github, or an online portfolio.

Then it’s time to add the recipient’s contact details, such as:

• Hiring Manager's Name. If you can find the name of the hiring manager, add it.
• Hiring Manager's Title. While there’s no harm in writing “hiring manager,” if they’re the head of the department, we recommend you use that title accordingly.
• Company Name. Make sure to write the name of the company you're applying to.
• Location. The city and state/country are usually enough information here, too.
• Date of Writing (Optional). You can include the date you wrote your cover letter for an extra professional touch.

#3. Address the Hiring Manager

Once you’ve properly listed all the contact information, it’s time to start writing the content of the cover letter.

The first thing you need to do here is to address your cover letter directly to the hiring manager.

In fact, you want to address the hiring manager personally .

Forget the old “Dear Sir or Madam” or the impersonal “To Whom It May Concern.” You want to give your future boss a good impression and show them that you did your research before sending in your application.

No one wants to hire a job seeker who just spams 20+ companies and hopes something sticks with their generic approach

So, how do you find out who’s the hiring manager?

First, check the job ad. The hiring manager’s name might be listed somewhere in it.

If that doesn’t work, check the company’s LinkedIn page. You just need to look up the head of the relevant department you’re applying to, and you’re all set.

For example, if you’re applying for the position of Communication Specialist at Novorésumé. The hiring manager is probably the Head of Communications or the Chief Communications Officer.

Here’s what you should look for on LinkedIn:

And there you go! You have your hiring manager.

But let’s say you’re applying for a position as a server . In that case, you’d be looking for the “restaurant manager” or “food and beverage manager.”

If the results don’t come up with anything, try checking out the “Team” page on the company website; there’s a good chance you’ll at least find the right person there.

Make sure to address them as Mr. or Ms., followed by their last name. If you’re not sure about their gender or marital status, you can just stick to their full name, like so:

• Dear Mr. Kurtuy,
• Dear Andrei Kurtuy,

But what if you still can’t find the hiring manager’s name, no matter where you look?

No worries. You can direct your cover letter to the company, department, or team as a whole, or just skip the hiring manager’s name.

• Dear [Department] Hiring Manager
• Dear Hiring Manager
• Dear [Department] Team
• Dear [Company Name]

Are you applying for a research position? Learn how to write an academic personal statement .

#4. Write an Eye-Catching Introduction

First impressions matter, especially when it comes to your job search.

Hiring managers get hundreds, sometimes even thousands, of applications. Chances are, they’re not going to be reading every single cover letter end-to-end.

So, it’s essential to catch their attention from the very first paragraph.

The biggest problem with most opening paragraphs is that they’re usually extremely generic. Here’s an example:

• My name is Jonathan, and I’d like to work as a Sales Manager at XYZ Inc. I’ve worked as a Sales Manager at MadeUpCompany Inc. for 5+ years, so I believe that I’d be a good fit for the position.

See the issue here? This opening paragraph doesn’t say anything except the fact that you’ve worked the job before.

And do you know who else has similar work experience? All the other applicants you’re competing with.

Instead, you want to start with some of your top achievements to grab the reader’s attention. And to get the point across, the achievements should be as relevant as possible to the position.

Your opening paragraph should also show the hiring manager a bit about why you want this specific job. For example, mention how the job relates to your plans for the future or how it can help you grow professionally. This will show the hiring manager that you’re not just applying left and right—you’re actually enthusiastic about getting this particular role.

Now, let’s make our previous example shine:

Dear Mr. Smith,

My name’s Michael, and I’d like to help XYZ Inc. hit and exceed its sales goals as a Sales Manager. I’ve worked as a Sales Representative with Company X, another fin-tech company , for 3+ years, where I generated an average of $30,000+ in sales per month and beat the KPIs by around 40%. I believe that my previous industry experience, passion for finance , and excellence in sales make me the right candidate for the job.

The second candidate starts with what they can do for the company in the future and immediately lists an impressive and relevant achievement. Since they’re experienced in the same industry and interested in finance, the hiring manager can see they’re not just a random applicant.

From this introduction, it’s safe to say that the hiring manager would read the rest of this candidate’s cover letter.

#5. Use the Cover Letter Body for Details

The next part of your cover letter is where you can go into detail about what sets you apart as a qualified candidate for the job.

The main thing you need to remember here is that you shouldn’t make it all about yourself . Your cover letter is supposed to show the hiring manager how you relate to the job and the company you’re applying to.

No matter how cool you make yourself sound in your cover letter, if you don’t tailor it to match what the hiring manager is looking for, you’re not getting an interview.

To get this right, use the job ad as a reference when writing your cover letter. Make sure to highlight skills and achievements that match the job requirements, and you’re good to go.

Since this part of your cover letter is by far the longest, you should split it into at least two paragraphs.

Here’s what each paragraph should cover:

Explain Why You’re the Perfect Candidate for the Role

Before you can show the hiring manager that you’re exactly what they’ve been looking for, you need to know what it is they’re looking for.

Start by doing a bit of research. Learn what the most important skills and responsibilities of the role are according to the job ad, and focus on any relevant experience you have that matches them.

For example, if you’re applying for the position of a Facebook Advertiser. The top requirements on the job ad are:

• Experience managing a Facebook ad budget of $10,000+ / month
• Some skills in advertising on other platforms (Google Search + Twitter)
• Excellent copywriting skills

So, in the body of your cover letter, you need to show how you meet these requirements. Here’s an example of what that can look like:

In my previous role as a Facebook Marketing Expert at XYZ Inc. I handled customer acquisition through ads, managing a monthly Facebook ad budget of $40,000+ . As the sole digital marketer at the company, I managed the ad creation and management process end-to-end. I created the ad copy and images, picked the targeting, ran optimization trials, and so on.

Other than Facebook advertising, I’ve also delved into other online PPC channels, including:

• Google Search

Our example addresses all the necessary requirements and shows off the candidate’s relevant skills.

Are you a student applying for your first internship? Learn how to write an internship cover letter with our dedicated guide.

Explain Why You’re a Good Fit for the Company

As skilled and experienced as you may be, that’s not all the hiring manager is looking for.

They also want someone who’s a good fit for their company and who actually wants to work there.

Employees who don’t fit in with the company culture are likely to quit sooner or later. This ends up costing the company a ton of money, up to 50% of the employee’s annual salary , so hiring managers vet candidates very carefully to avoid this scenario.

So, you have to convince the hiring manager that you’re passionate about working with them.

Start by doing some research about the company. You want to know things like:

• What’s the company’s business model?
• What’s the company’s product or service? Have you used it?
• What’s the company’s culture like?

Chances are, you’ll find all the information you need either on the company website or on job-search websites like Jobscan or Glassdoor.

Then, pick your favorite thing about the company and talk about it in your cover letter.

But don’t just describe the company in its own words just to flatter them. Be super specific—the hiring manager can see through any fluff.

For example, if you’re passionate about their product and you like the company’s culture of innovation and independent work model, you can write something like:

I’ve personally used the XYZ Smartphone, and I believe that it’s the most innovative tech I’ve used in years. The features, such as Made-Up-Feature #1 and Made-Up-Feature #2, were real game changers for the device.

I really admire how Company XYZ strives for excellence in all its product lines, creating market-leading tech. As someone who thrives in a self-driven environment, I truly believe that I’ll be a great match for your Product Design team.

So, make sure to do your fair share of research and come up with good reasons why you're applying to that specific company.

Is the company you want to work for not hiring at the moment? Check out our guide to writing a letter of interest .

#6. Wrap It Up and Sign It

Finally, it’s time to conclude your cover letter.

In the final paragraph, you want to:

• Wrap up any points you couldn't make in the previous paragraphs. Do you have anything left to say? If there’s any other information that could help the hiring manager make their decision, mention it here. If not, just recap your key selling points so far, such as key skills and expertise.
• Express gratitude. Politely thanking the hiring manager for their time is always a good idea.
• Finish the cover letter with a call to action. The very last sentence in your cover letter should be a call to action. This means you should ask the hiring manager to do something, like call you and discuss your application or arrange an interview.
• Remember to sign your cover letter. Just add a formal closing line and sign your name at the bottom.

Here’s an example of how to end your cover letter :

I hope to help Company X make the most of their Facebook marketing initiatives. I'd love to further discuss how my previous success at XYZ Inc. can help you achieve your Facebook marketing goals. Please don’t hesitate to reach out to me at the provided email address or phone number so that we may arrange an interview.

Thank you for your consideration,

Alice Richards

Feel free to use one of these other popular closing lines for your cover letter:

• Best Regards,
• Kind Regards,

Cover Letter Writing Checklist

Once you’re done with your cover letter, it’s time to check if it meets all industry requirements. 

Give our handy cover letter writing checklist a look to make sure:

Does your cover letter heading include all essential information?

• Professional Email
• Phone Number
• Relevant Links

Do you address the right person? 

• The hiring manager in the company
• Your future direct supervisor
• The company/department in general

Does your introductory paragraph grab the reader's attention?

• Did you mention some of your top achievements?
• Did you use numbers and facts to back up your experience?
• Did you convey enthusiasm for the specific role?

Do you show that you’re the right candidate for the job?

• Did you identify the core requirements for the role?
• Did you show how your experiences helped you fit the requirements perfectly?

Do you convince the hiring manager that you’re passionate about the company you’re applying to?

• Did you identify the top 3 things that you like about the company?
• Did you avoid generic reasons for explaining your interest in the company?

Did you conclude your cover letter properly?

• Did you recap your key selling points in the conclusion?
• Did you end your cover letter with a call to action?
• Did you use the right formal closing line and sign your name?

15 Cover Letter Tips

Now you’re all set to write your cover letter! 

Before you start typing, here are some cover letter tips to help take your cover letter to the next level:

• Customize Your Cover Letter for Each Job. Make sure your cover letter is tailored to the job you're applying for. This shows you're not just sending generic applications left and right, and it tells the hiring manager you’re the right person for the job.
• Showcase Your Skills. Talk about how your skills meet the company’s needs. And while your hard skills should be front and center, you shouldn’t underestimate your soft skills in your cover letter either.
• Avoid Fluff. Don’t make any generic statements you can’t back up. The hiring manager can tell when you’re just throwing words around, and it doesn’t make your cover letter look good.
• Use Specific Examples. Instead of saying you're great at something, give an actual example to back up your claim. Any data you can provide makes you sound more credible, so quantify your achievements. For example, give numbers such as percentages related to your performance and the timeframe it took to accomplish certain achievements.
• Research the Company. Always take time to learn about the company you're applying to. Make sure to mention something about them in your cover letter to show the hiring manager that you're interested.
• Follow the Application Instructions. If the job posting asks for something specific in your cover letter or requires a certain format, make sure you include it. Not following instructions can come off as unattentive or signal to the hiring manager that you’re not taking the job seriously.
• Use the Right Template and Format. Choose the right cover letter format and adapt your cover letter’s look to the industry you’re applying for. For example, if you’re aiming for a job in Law or Finance, you should go for a cleaner, more professional look. But if you’re applying for a field that values innovation, like IT or Design, you have more room for creativity.
• Express Your Enthusiasm. Let the hiring manager know why you're excited about the job. Your passion for the specific role or the field in general can be a big selling point, and show them that you’re genuinely interested, not just applying left and right.
• Address Any Gaps. If there are any employment gaps in your resume , your cover letter is a great place to mention why. Your resume doesn’t give you enough space to elaborate on an employment gap, so addressing it here can set hiring managers at ease—life happens, and employers understand.
• Avoid Quirky Emails. Your email address should be presentable. It’s hard for a hiring manager to take you seriously if your email address is “[email protected].” Just use a [email protected] format.
• Check Your Contact Information. Typos in your email address or phone number can mean a missed opportunity. Double-check these before sending your application.
• Mention if You Want to Relocate. If you’re looking for a job that lets you move somewhere else, specify this in your cover letter.
• Keep It Brief. You want to keep your cover letter short and sweet. Hiring managers don’t have time to read a novel, so if you go over one page, they simply won’t read it at all.
• Use a Professional Tone. Even though a conversational tone isn’t a bad thing, remember that it's still a formal document. Show professionalism in your cover letter by keeping slang, jargon, and emojis out of it.
• Proofread Carefully. Typos and grammar mistakes are a huge deal-breaker. Use a tool like Grammarly or QuillBot to double-check your spelling and grammar, or even get a friend to check it for you.

15+ Cover Letter Examples

Need some inspiration? Check out some perfect cover letter examples for different experience levels and various professions.

5+ Cover Letter Examples by Experience

#1. college student cover letter example.

Check out our full guide to writing a college student cover letter here.

#2. Middle Management Cover Letter Example

Check out our full guide to writing a project manager cover letter here.

#3. Team Leader Cover Letter Example

Check out our full guide to writing a team leader cover letter here.

#4. Career Change Cover Letter Example

Check out our full guide to a career change resume and cover letter here.

#5. Management Cover Letter Example

Check out our full guide to writing a management cover letter here.

#6. Senior Executive Cover Letter Example

Check out our full guide to writing an executive resume here.

9+ Cover Letter Examples by Profession

#1. it cover letter example.

Check out our full guide to writing an IT cover letter here.

#2. Consultant Cover Letter Example

Check out our full guide to writing a consultant cover letter here.

#3. Human Resources Cover Letter

Check out our full guide to writing a human resources cover letter here.

#4. Business Cover Letter Example

Check out our full guide to writing a business cover letter here.

#5. Sales Cover Letter Example

Check out our full guide to writing a sales cover letter here.

#6. Social Worker Cover Letter

Check out our full guide to writing a social worker cover letter here.

#7. Lawyer Cover Letter

Check out our full guide to writing a lawyer cover letter here.

#8. Administrative Assistant Cover Letter

Check out our full guide to writing an administrative assistant cover letter here.

#9. Engineering Cover Letter Example

Check out our full guide to writing an engineer cover letter here.

#10. Receptionist Cover Letter Example

Check out our full guide to writing a receptionist cover letter here.

Need more inspiration? Check out these cover letter examples to learn what makes them stand out.

Plug & Play Cover Letter Template

Not sure how to start your cover letter? Don’t worry!

Just copy and paste our free cover letter template into the cover letter builder, and swap out the blanks for your details.

[Your Full Name]

[Your Profession]

[Your Phone Number]

[Your Email Address]

[Your Location]

[Your LinkedIn Profile URL (optional)]

[Your Personal Website URL (optional)]

[Recipient's Name, e.g., Jane Doe],

[Recipient's Position, e.g., Hiring Manager]

[Company Name, e.g., ABC Corporation]

[Company Address]

[City, State/Country]

Dear [Recipient's Name],

As a seasoned [Your Profession] with [Number of Years of Experience] years of industry experience, I am eager to express my interest in the [Job Title] position at [Company Name]. With my experience in [Your Industry/Sector] and the successes I've achieved throughout my education and career, I believe I can bring unique value and creativity to your team.

In my current role as [Your Current Job Title], I've taken the lead on more than [Number of Projects/Assignments] projects, some valued up to $[Highest Project Value]. I pride myself on consistently exceeding client expectations and have successfully [Mention a Key Achievement] in just a [Amount of Time] through [Skill] and [Skill].

I've collaborated with various professionals, such as [List Roles], ensuring that all [projects/tasks] meet [relevant standards or objectives]. This hands-on experience, coupled with my dedication to understanding each [client's/customer's] vision, has equipped me to navigate and deliver on complex projects.

My key strengths include:

• Improving [Achievement] by [%] over [Amount of Time] which resulted in [Quantified Result].
• Optimizing [Work Process/Responsibility] which saved [Previous Employer] [Amount of Time/Budget/Other Metric] over [Weeks/Months/Years]
• Spearheading team of [Number of People] to [Task] and achieving [Quantified Result].

Alongside this letter, I've attached my resume. My educational background, a [Your Degree] with a concentration in [Your Specialization], complements the practical skills that I'm particularly eager to share with [Company Name].

I'm excited about the possibility of contributing to [Something Notable About the Company or Its Mission]. I'd be grateful for the chance to delve deeper into how my expertise aligns with your needs.

Thank you for considering my application, and I look forward to hearing from you soon.

The Heart of Your Job Search - Creating a Killer Resume

Your cover letter is only as good as your resume. If either one is weak, your entire application falls through.

After all, your cover letter is meant to complement your resume. Imagine going through all this effort to leave an amazing first impression in your cover letter, only for the hiring manager to never read it because your resume was mediocre.

But don’t worry; we’ve got you covered here, too.

Check out our dedicated guide on how to make a resume and learn everything you need to know to land your dream job!

Just pick one of our resume templates and start writing your own job-winning resume.

Key Takeaways

Now that we’ve walked you through all the steps of writing a cover letter, let’s summarize everything we’ve learned:

• A cover letter is a 250 - 400 word document that’s meant to convince the hiring manager that you’re the best candidate for the job.
• Your job application should always include a cover letter alongside your resume.
• To grab the hiring manager’s attention, write a strong opening paragraph. Mention who you are, why you’re applying, and a standout achievement to pique their interest.
• Your cover letter should focus on why you’re the perfect candidate for the job and why you’re passionate about working in this specific company.
• Use the body of your cover letter to provide details on your skills, achievements, and qualifications, as well as make sure to convey your enthusiasm throughout your whole cover letter.
• Recap your key selling points towards the end of your cover letter, and end it with a formal closing line and your full name signed underneath.

At Novorésumé, we’re committed to helping you get the job you deserve every step of the way! 

Follow our career blog for more valuable advice, or check out some of our top guides, such as:

• How to Make a Resume in 2024 | Beginner's Guide
• How to Write a CV (Curriculum Vitae) in 2024 [31+ Examples]
• 35+ Job Interview Questions and Answers [Full List]

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Keep cover letters with your resume in Word

Job hunting electronically requires finesse. Keeping your cover letter with your resume , in a single document lessens the chance of losing that impressive letter, and it's easier for a potential employer to print. Here is one way to optimize your time and, maybe, impress a hiring manager.

Creating sections for a cover letter and resume

To keep your cover letter and your resume together, you can create them in the same document and use a separate section, with different information and formatting , for each.

Note:  You can use the same technique to create title pages, tables of contents, and other pages where you want different margins and headers and footers.

Insert a section break

Go to File > Options .

Select > Display .

Under Always show these formatting marks on the screen , select Paragraph marks .

Click or tap where you want to insert a section break for your cover letter.

Go to Layout  and select the down arrow next to Breaks .

Under Section Breaks , select Next Page .

Cover letter header

Cover letter footer

Resume header

Section break

Make the header and footer different from the previous section

Select the first page of the resume (not cover letter).

Go to Insert > Header .

Select Edit Header .

Click or tap anywhere in the header and select Link to Previous to clear it.

Select Close Header and Footer .

Start your resume headers and footers on the second page of your resume

Select the second page of the resume.

Click or tap anywhere in the header and select Different First Page .

Use different layouts for your cover letter and your resume

Set the layout for your cover letter, and then select the first page of your resume.

Under Apply to , select This point forward .

Make your layout changes and select OK .

Resume footer

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How to Write a Winning Cover Letter for a Scholarship

• Career Advice

• Posted On: 2024-08-18
• Posted By: Shacara

1. Understanding the Purpose of a Scholarship Cover Letter

• Introduce Yourself: Provide a brief overview of who you are, including your academic background and future aspirations.
• Highlight Your Achievements: Showcase your academic accomplishments, extracurricular activities, and any other relevant experiences.
• Explain Your Need: Articulate why you need the scholarship and how it will help you achieve your goals.
• Demonstrate Your Fit: Show how your values, goals, and qualifications align with the scholarship’s mission and criteria.

2. Structuring Your Scholarship Cover Letter

• Include your contact information (name, address, phone number, email).
• Add the date.
• Include the scholarship committee’s contact information (name, title, organization, and address).
• Address the scholarship committee or specific person by name, if known. If you don’t know the name, a general greeting like "Dear Scholarship Committee" works well.
• Start with a strong opening sentence that grabs the reader's attention.
• Mention the scholarship you’re applying for and briefly introduce yourself.
• State your academic field, current level of study, and future educational or career goals.
• First Paragraph: Highlight your academic achievements and relevant experiences. Explain how they align with the scholarship’s criteria.
• Second Paragraph: Discuss your extracurricular activities, leadership roles, community service, or other experiences that demonstrate your commitment and character.
• Third Paragraph: Explain your financial need and how the scholarship will impact your ability to pursue your education. Be honest and specific.
• Summarize why you are the ideal candidate for the scholarship.
• Express your gratitude for the opportunity to apply and your hope to contribute to the scholarship’s mission in the future.
• End with a polite closing, such as "Sincerely," followed by your full name.

3. Crafting an Engaging Introduction

• Start with a Hook: Begin with a sentence that highlights a key achievement or experience that makes you a strong candidate. For example, “As a dedicated student majoring in Environmental Science, I have consistently ranked in the top 5% of my class while leading a campus-wide initiative to promote sustainability.”
• Mention the Scholarship: Clearly state the scholarship you’re applying for. For example, “I am writing to apply for the [Scholarship Name], which will enable me to continue my education at [University Name].”
• Introduce Yourself: Briefly summarize your academic background and future aspirations. For example, “Currently a junior at [University Name], I am pursuing a degree in [Your Major] with the goal of becoming a [Your Career Goal].”

4. Highlighting Your Academic Achievements and Experiences

• Focus on Relevance: Tailor your cover letter to the specific scholarship. Highlight the achievements and experiences that best align with the scholarship’s criteria.
• Provide Specific Examples: Use concrete examples to illustrate your achievements. Instead of saying “I have strong leadership skills,” say “As the president of the Student Environmental Club, I organized a campus-wide recycling program that increased participation by 40%.”
• Demonstrate Impact: Whenever possible, quantify your achievements. Numbers and statistics can make your accomplishments more tangible and impressive. For example, “I maintained a 4.0 GPA while completing a challenging honors thesis on renewable energy.”
• Connect Your Achievements to Your Goals: Explain how your academic successes and experiences have prepared you for your future goals. For example, “My research on renewable energy has fueled my passion for pursuing a career in sustainable development, and this scholarship will enable me to further my studies in this critical field.”

5. Discussing Your Extracurricular Activities and Leadership Roles

• Highlight Key Activities: Focus on the extracurricular activities that are most relevant to the scholarship. For example, if you’re applying for a scholarship focused on community service, emphasize your volunteer work.
• Demonstrate Leadership: If you’ve held leadership roles, describe your responsibilities and the impact you made. For example, “As captain of the debate team, I led our group to victory in the regional championships, and I mentored younger students to improve their public speaking skills.”
• Show Your Commitment: Highlight long-term involvement in activities to demonstrate your dedication and commitment. For example, “I have volunteered at the local animal shelter every weekend for the past three years, helping to care for abandoned pets and find them loving homes.”
• Connect Activities to Your Goals: Explain how your extracurricular activities have shaped your character and prepared you for your future goals. For example, “My work with the debate team has strengthened my communication skills, which are essential for my future career as a lawyer.”

6. Explaining Your Financial Need

• Be Honest and Specific: Briefly explain your financial situation and why you need the scholarship. For example, “As the first in my family to attend college, I am working two part-time jobs to support my education. This scholarship would significantly reduce the financial burden on my family and allow me to focus more on my studies.”
• Focus on the Positive: While it’s important to explain your financial need, also emphasize how the scholarship will enable you to achieve your goals. For example, “Receiving this scholarship would allow me to continue my education without the stress of financial hardship, enabling me to pursue my dream of becoming a physician.”
• Avoid Pity: While it’s important to be honest, avoid sounding overly negative or desperate. Instead, focus on how the scholarship will positively impact your education and future.

7. Crafting a Strong Conclusion

• Summarize Your Fit: Briefly reiterate why you are the ideal candidate for the scholarship. For example, “With my strong academic record, leadership experience, and commitment to community service, I am confident that I am a strong candidate for the [Scholarship Name].”
• Express Gratitude: Thank the scholarship committee for considering your application. For example, “Thank you for taking the time to review my application. I am deeply grateful for the opportunity to apply for this scholarship.”
• End on a Positive Note: Express your hope to contribute to the scholarship’s mission in the future. For example, “If awarded this scholarship, I will continue to strive for excellence in my studies and give back to my community, honoring the values that this scholarship represents.”

8. Editing and Proofreading Your Cover Letter

• Check for Clarity: Ensure that your cover letter is clear, concise, and easy to read. Avoid overly complex sentences and jargon.
• Proofread for Errors: Typos and grammatical errors can detract from your professionalism. Read your cover letter out loud to catch mistakes you might miss when reading silently.
• Seek Feedback: If possible, ask a teacher, mentor, or friend to review your cover letter. A fresh set of eyes can provide valuable feedback and catch mistakes you might have overlooked.
• Use Online Tools: Consider using online tools like mycvcreator.com to write and refine your cover letter. These platforms often offer templates, suggestions, and formatting options that can help you create a polished and professional document.

9. Final Thoughts

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Table of contents

Detailed guide on how to write customer service cover letters [examples+tips].

So you’ve found a customer service job that you think you’re perfect for. You’ve got the right experience and the skillset and your resume is polished and ready to go. But as you’re filling up the application you find that there’s an option to add your cover letter. 

Now you’re wondering how do I write a cover letter for this job. Do you need one at all? 

The answer is yes, you do need one. And in this article I’ll tell you –

Let’s dive in!

Table of Contents

Why a cover letter is important for customer service roles.

Let me first begin by saying that I personally believe you should have a cover letter for any job you apply to regardless of the industry. In the current job market, you’re competing against a lot of people but most of these people are ‘mass-applying’. They’re taking a spray and pray approach where they think if they apply to a certain number of jobs (cast a wide net) they’re bound to land something. 

Most of these folks aren’t putting in any effort for a particular job application. They’re not adding cover letters because in most cases they’re optional. 

So when you do take the time to write a cover letter, carefully tailored to the role you’re applying for, you’re already putting yourself above a horde of applicants.  

Did you know: Applications with tailored cover letters are 53% more likely to receive an interview call than applications with no cover letter. Even generic cover letters are 17% likelier to get you a call-back than no cover letter. [ Source ]

Adding a cover letter is especially important if you’re applying for a customer service job and I’ll tell you why – 

Great. We now know we have to write one. Let’s talk about how to write one next. 

What should you include in a customer service cover letter

Now I’ll show you a good structure you can follow for your cover letter by breaking it into different sections and exploring what each section should include.

Contact information

Before everything else, begin by adding your contact information so that you make it easy for the hiring team to get in touch with you. You can add whichever details you feel comfortable sharing but as a general rule of thumb, your phone number, email address, and social media handles like LinkedIn or X should be adequate. 

Introduction

A well-written introduction can be the make or break between a cover letter that gets you a call vs a cover letter that gets archived for later (code for “we’re going to forget all about you”). In the introduction, you need to communicate your interest in the role and the organization. Talk about why you’re interested in this position specifically. Maybe you’ve followed the company for a while and are a fan of their culture or maybe the job description caught your eye. 

You should also take the chance to introduce yourself a little bit and talk about your background quickly (you’ll go into more depth later on). 

Now coming to the bulk of your cover letter. This section should be devoted to talking about your skills and experiences that make you a good fit for the role you’re applying for. I personally think a good way to approach this is to map your skills and experiences to the requirements listed on the job description. It’s a great way to show how well you’re suited to the position. 

For instance, let’s say the job description states that they’re looking for someone who has strong communication skills, proficiency in handling customer inquiries, and the ability to resolve issues efficiently. 

Then you can approach this by talking about how in your previous company you were responsible for managing customer queries across various platforms, including phone, email, and live chat. 

Get into the specifics – “My ability to communicate clearly and empathetically resulted in a 15% increase in customer satisfaction score over six months.”

This way you’re positioning yourself as the perfect candidate for the role because you’re checking every box. 

Closing note

And finally, you can wrap up by reiterating your interest in the role and the company and thanking the reader for taking the time to go through your application. 

End the letter with a “Sincerely” or “Best regards” and sign off. 

6 Customer service cover letter examples to help you bag the job

By now you know the contents of a well-written cover letter. Let’s look at some examples you can refer to while working on your own customer service cover letter. You can use these as templates and play around with the structure and content to fit your own profile. 

1. Entry-level customer service representative cover letter

John Smith 123 Main Street City, State, ZIP Email: [email protected] Phone: (123) 456-7890 Dear Hiring Manager, I am writing to express my interest in the Entry-Level Customer Service Representative position at [Company Name], as advertised on [Job Board/Company Website].  Although I am just starting my career in customer service, I have developed strong communication and problem-solving skills through various part-time jobs and volunteer experiences. For example, while working as a cashier at [Previous Job], I frequently interacted with customers, handled inquiries, and resolved issues promptly and efficiently. These experiences have taught me the importance of patience, active listening, and maintaining a positive attitude. I am particularly drawn to [Company Name] because of your dedication to customer satisfaction and your reputation for providing high-quality service. I am eager to learn from your experienced team and contribute to creating a positive experience for your customers. I am confident that my enthusiasm, strong work ethic, and willingness to learn will make me a valuable addition to your customer service team. Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to [Company Name] in more detail. Sincerely, John Smith

2. Experienced customer service representative cover letter

John Smith 123 Main Street City, State, ZIP Email: [email protected] Phone: (123) 456-7890 Dear Hiring Manager, I am excited to apply for the Customer Service Agent position at [Company Name]. With over five years of experience in customer service, I have honed my skills in resolving complex customer issues, providing exceptional service, and consistently exceeding performance metrics. In my previous role at [Previous Company], I managed a high volume of customer inquiries through various channels, including phone, email, and chat. I was recognized for my ability to handle difficult situations with patience and professionalism, resulting in a 20% increase in customer satisfaction scores. Additionally, I trained and mentored new team members, which contributed to a more cohesive and efficient team. I am particularly drawn to [Company Name] because of your commitment to innovation and a customer-centric approach. I am eager to bring my experience and skills to your team to help maintain and enhance your excellent customer service standards. Thank you for considering my application. I look forward to the opportunity to discuss how my background, skills, and enthusiasm can contribute to the success of [Company Name]. Sincerely, John Smith

3. Customer service manager cover letter

John Smith 123 Main Street City, State, ZIP Email: [email protected] Phone: (123) 456-7890 Dear Hiring Manager, I am writing to express my interest in the Customer Service Manager position at [Company Name]. With over eight years of experience in customer service and a proven track record of leading high-performing teams, I am excited about the opportunity to bring my expertise to your esteemed company. In my previous role as Customer Service Supervisor at [Previous Company], I led a team of 15 customer service representatives, overseeing daily operations, training new hires, and implementing strategies to improve service efficiency. Under my leadership, our team achieved a 25% reduction in response time and a 30% increase in customer satisfaction ratings. My approach to management focuses on mentorship, continuous improvement, and fostering a positive work environment. I am particularly impressed with [Company Name]’s dedication to customer satisfaction and innovative service solutions. I am eager to contribute to your team by leveraging my experience in team management, strategic planning, and customer service excellence. Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experiences align with the goals of [Company Name]. Sincerely, John Smith

4. Call center specialist cover letter

John Smith 123 Main Street City, State, ZIP Email: [email protected] Phone: (123) 456-7890 Dear Hiring Manager, I am writing to apply for the Call Center Specialist position at [Company Name]. With over three years of experience working in high-volume call centers, I have developed a strong ability to manage customer inquiries efficiently while maintaining a high level of service quality. In my current role at [Previous Company], I handle an average of 100 calls per day, addressing a variety of customer issues ranging from billing inquiries to technical support. I have been recognized for my ability to resolve issues quickly, which has contributed to a 15% increase in first-call resolution rates. Additionally, I have trained new employees on best practices for call handling and customer interaction. I am particularly drawn to [Company Name] because of your commitment to providing exceptional customer service and your reputation for maintaining a positive work environment. I am eager to bring my skills in problem-solving, effective communication, and customer support to your team. Thank you for considering my application. I look forward to the opportunity to discuss how my experience and skills can contribute to the success of [Company Name]. Sincerely, John Smith

5. Customer loyalty specialist cover letter

John Smith 123 Main Street City, State, ZIP Email: [email protected] Phone: (123) 456-7890 Dear Hiring Manager, I am excited to apply for the Customer Loyalty Specialist position at [Company Name]. With a background in customer service and a passion for building long-lasting customer relationships, I am enthusiastic about the opportunity to contribute to your team. In my previous role at [Previous Company], I successfully managed loyalty programs that increased customer retention by 20%. I have experience in analyzing customer data, identifying key trends, and developing personalized strategies to enhance customer satisfaction and loyalty. My ability to communicate effectively and understand customer needs has been instrumental in creating positive customer experiences and fostering brand loyalty. I am particularly impressed with [Company Name]’s innovative approach to customer engagement and loyalty. I am eager to bring my skills in customer relationship management, data analysis, and strategic planning to your team to help further your goals. Thank you for considering my application. I look forward to the opportunity to discuss how my experience and enthusiasm for customer loyalty can contribute to the success of [Company Name]. Sincerely, John Smith

6. Billing specialist customer service cover letter

John Smith 123 Main Street City, State, ZIP Email: [email protected] Phone: (123) 456-7890 Dear Hiring Manager, I am writing to express my interest in the Billing Specialist position at [Company Name]. With over four years of experience in billing and accounts receivable, I have developed a keen eye for detail and a strong ability to manage billing processes efficiently and accurately. In my previous role at [Previous Company], I was responsible for handling a high volume of invoices, ensuring timely and accurate billing, and resolving any discrepancies. My attention to detail and problem-solving skills helped reduce billing errors by 15% and improved overall customer satisfaction. Additionally, I collaborated with the customer service team to address billing inquiries and ensure a seamless customer experience. I am particularly drawn to [Company Name] because of your reputation for excellence and commitment to customer satisfaction. I am eager to bring my skills in billing management, accuracy, and customer communication to your team, contributing to your continued success. Thank you for considering my application. I look forward to the opportunity to discuss how my experience and skills can benefit [Company Name]. Sincerely, John Smith

Tips on writing a good cover letter that stands out

Here are a few tips from me on how to write a cover letter that stands out from the others and gets you noticed. 

You’re all set. You have all the information you need to write an excellent cover letter that, at the very least, gets your foot in the door. From there on, it’ll be your time to shine at the interview. 

Remember to take your time with each cover letter and focus on improving the quality of your job application. Rather than applying to 50 jobs, apply to 10 but do it properly. You’ll notice a marked change in the frequency with which companies call you back. 

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