COMMENTS

  1. How to find the pxAssignmentKey of an Assignment

    It usually present at pyWorkPage.pxFlow (<Flow>).pxAssignmentKey. There is an action called Open Assignment in Pega, which opens an assignment based on the provided pxAssignmentKey. Now i couldn't find this key value for a particular assignment (checked everywhere), also there isn't much information in the PDN.

  2. Get Assignment Key

    About Pegasystems. Pegasystems is the leader in cloud software for customer engagement and operational excellence. If you've driven a car, used a credit card, called a company for service, opened an account, flown on a plane, submitted a claim, or performed countless other everyday tasks, chances are you've interacted with Pega.

  3. How to know key for a particular assignment?

    How to know the key of an assignment to open an screen flow? As per the requirement on click of link need to open an assignment. You can join your worklist and workbasket table with your work table giving condition as .pzInskey=.pxRefObjectKey and then u can can get the assignment handle. How to know the key of an assignment to open an screen flow?

  4. openAssignment(assignmentID, className, options)

    About Pegasystems. Pegasystems is the leader in cloud software for customer engagement and operational excellence. If you've driven a car, used a credit card, called a company for service, opened an account, flown on a plane, submitted a claim, or performed countless other everyday tasks, chances are you've interacted with Pega.

  5. Assignment routing

    Work Queue. A Work Group identifies a cross-functional team that uses a Work Queue to distribute work. A Work Queue is a list of all open Assignments, in order of importance, for a group of users. Assignments stay in the Work Queue until a user associated with the Work Queue selects an Assignment, or a manager sends an Assignment in the Work Queue to a specific user.

  6. Configuring an assignment in a screen flow

    Open a screen flow. On the Diagram tab, double-click an assignment to open the property panel. In the Assignment field, enter a unique name that describes the task that users perform. In the Flow action field, press the Down Arrow key and select an action that users take when they process the assignment. In the Instructions field, press the ...

  7. Assignment instructions

    Instructions. You want to place an order in an online shopping application. As you advance through the case, you do not receive instructions. The lack of user guidance makes it difficult to determine the purpose of each step and what information you must enter. For example, a step in the application collects customer billing address and credit ...

  8. Assignment type management

    Assignment type management. Every work group in Pega Robot Manager requires at least one assignment type. Unattended robots can only process assignments if the assignment type is in the RUNNING state; these assignments initially have a state of STOPPED. After you create an assignment type, use Robot Manager to manage its status by using the ...

  9. Database tables and views

    Assignment views in the Pega Platform database support reporting on work items with open assignments. A single work item might have more than one assignment outstanding if it is part of multiple simultaneous flow executions. ... The primary key column for almost all Pega Platform database tables is named pzInsKey, which corresponds to the ...

  10. Transferring an assignment

    In the Tools section, click ActionsTransfer assignment. In the Activities pane of the case, in the Transfer assignment section, select the new assignee. For example: You can select User, and then enter the user name, as shown in the following figure. After the transfer, the assignment appears in the worklist of the new assignee. Click Transfer.

  11. Assignment tables

    Assignment tables. Assignments are instances of a concrete class derived from the Assign- base class. A newly installed system does not contain any assignments. As work items progress, the system creates and deletes assignments. Assignments may exist only for a few seconds, or for days or months. Assignment instances are created when a flow ...

  12. Open Assignment is throwing "Empty Assignment Key" pop up

    1. In the section, add pxHidden control and give property name as pyInsKey. 2. In the button property panel, add the first action as Refresh-This-Section and call the activity to create a case and store pyInsKey, and in the second active set use Open Assignment and pass the pyInsKey.

  13. Understanding the pzInsKey property (handle)

    A handle, sometimes known as an internal key, is a permanent representation of an object instance key in an external form.A handle uniquely identifies the instance, though in a format that differs from the normal presentation. Internally, the pzInsKey property holds the handle value for the object.. A handle identifies the class, certain key parts, and (for rules and some other classes) the ...

  14. How to open assignment from activity

    I tried with "GetNextWork" activity, but it selects the urgent assignment not the last one. I also tried the "Open" activity with "Perform" as action parameter and/or HarnessPurpose parameter but it still doesn't work. Requirements : - create url mapping. - create a work inside the activity of the url mapping and open the work assignment.

  15. Application of keys

    Application of keys. After enabling the UseKeys property for an interrogated control, Pega Robot Studio generates and assigns a key whenever a context exists for cloneable controls. Here, the term context defines an instance of a control for which multiple instances (clones) occur. In the following image, the CRMChild control, shown with two ...

  16. Types of assignments

    The following assignment types are supported: Connect - Creates an assignment that waits for an external system to perform some processing before moving to the next step in the flow. This assignment type supports the Assignment Service shape, which is available only in flow diagrams. Dependency - Creates an assignment that waits for an ...

  17. Assignment is to be performed when Enter key is pressed

    Step1 - Click on Submit button cell then click Magnifier (Cell Properties), Go to Action tab and under Action set add an event as "Enter Key" and click on Add on Action then set as finishAssignment or any action which needs to be execute when pressing Enter key. Step2 - Add the Action task as mentioned in step 1 for all the "pySubmitLabel" fields.

  18. Application of keys

    A set of rules determines the creation of keys and the setting of keys for contextual objects. An event that creates the instance sets the context. An event from No Context to a Context requires a key assignment. An event from Context to Child Context requires a key assignment. An event from Context to Parent Context does not require a key ...

  19. Enabling a user to perform other users' assignments

    Access Manager makes it easy to authorize users to perform work on other users' assignments of a particular case type. Pega Platform includes predefined Access When rules (conditions) that take into account the operator's organization and extend authorizations based on organizational structure. For example, you can enable an operator to work on a case assigned to any other operator in an ...

  20. Database table primary key (handle)

    Database table primary key (handle) The primary key column for almost all Pega 7 Platform database tables is named pzInsKey, which corresponds to the pzInsKey property known as the internal key or handle. This permanent key is generated internally by concatenating other properties in the instance and, for rules, from the date and time the object is first saved.

  21. How to open Incomplete Assignment on button click

    Hi Mate, To open an incomplete assignment in Pega on button click, we can use " Perform harness" action associated with the button. Step 1: First we need to identify the ID for the incomplete assignment that you want to open. ( we can obtain this ID from worklist) Step 2: Now we should create a "Perform harness" action on the button by ...

  22. Workbasket and worklist assignment models

    Workbasket and worklist assignment models. Your application supports two models for distributing work: worklists and workbaskets. Both contain prioritized lists of assignments. An assignment records the condition of an open work object within a flow, and the action required (by a user or an external system) for the work object to progress.

  23. Governance, organization and agility transformation

    Get Inspired Get Inspired ... organization, and agility. These key areas are essential for achieving optimal adoption and exceptional outcomes with Pega Customer Decision Hub. You will explore the importance of aligning technology with people and processes, and understand the roles of various stakeholders in this transformation journey ...

  24. Blank screen appears when using the "Close the Work Object" option

    A blank screen appears if you process assignments using the Close the Work Object option on the If an assignment is not being performed Flow Action list. Symptoms and impact The following symptoms occur if you select the Close the Work Object option on the If an assignment is not being performed Flow Action list to process an assignment: