skills of a flight attendant resume

Top 12 Flight Attendant Skills to Put on Your Resume

Crafting an impeccable resume is crucial for aspiring flight attendants, as it serves as the first impression on potential employers in the highly competitive aviation industry. Highlighting a set of specific skills tailored to the demands of this dynamic role can significantly elevate your application, making it vital to identify and present those top attributes that align with the expectations of airlines worldwide.

Flight Attendant Skills

• Multilingual
• CPR-Certified
• Customer Service
• Emergency Response
• Interpersonal
• Flexibility
• Conflict Resolution
• Safety Procedures

1. Multilingual

Multilingual, in the context of a flight attendant, refers to the ability to communicate effectively in multiple languages, enhancing passenger service and safety communication on international flights.

Why It's Important

Multilingualism is crucial for a flight attendant as it enables effective communication with passengers from diverse linguistic backgrounds, ensuring their safety, comfort, and satisfaction during flights.

How to Improve Multilingual Skills

Improving multilingual skills, especially for a flight attendant, involves continuous learning and practice. Here are concise strategies:

• Online Courses : Enroll in online language courses on platforms like Duolingo or Babbel for structured learning.
• Language Exchange : Participate in language exchange programs through sites like Tandem to practice with native speakers.
• Immersion : Use FluentU for language immersion with real-world videos like music videos, movie trailers, and more.
• Flashcards : Utilize Anki for spaced repetition learning, aiding vocabulary retention.
• Podcasts and Audiobooks : Listen to language learning podcasts or audiobooks for on-the-go learning; platforms like Audible offer a range of options.

Consistent practice and exposure are key to mastering multiple languages.

How to Display Multilingual Skills on Your Resume

2. CPR-Certified

CPR certification for a flight attendant demonstrates they have successfully completed training in Cardiopulmonary Resuscitation, equipping them with the skills to assist passengers in cardiac emergencies during flights.

Being CPR-certified is crucial for a Flight Attendant because it equips them with the skills to promptly and effectively respond to cardiac emergencies, ensuring passenger safety and potentially saving lives during flights, where immediate medical help is not accessible.

How to Improve CPR-Certified Skills

To improve CPR certification as a flight attendant, focus on regular practice, advanced courses, and staying updated on guidelines. Here's a concise approach:

Practice Regularly : Engage in frequent practice sessions. Simulation training can enhance skill retention. American Heart Association offers resources and refresher courses.

Advanced Courses : Enroll in advanced CPR and First Aid training, including AED usage, tailored for aviation. Red Cross provides specialized courses.

Stay Updated : Guidelines and protocols evolve. Follow updates from reputable organizations like the International Liaison Committee on Resuscitation (ILCOR) .

Peer Learning : Participate in peer review sessions or workshops within your airline or through aviation health and safety forums.

Feedback Mechanism : Utilize feedback from instructors or peers during training sessions to improve techniques and understand common errors.

By focusing on these areas, flight attendants can maintain and enhance their CPR certification, ensuring passenger safety and readiness for emergencies.

How to Display CPR-Certified Skills on Your Resume

Amadeus is a global travel technology company that provides a computer reservation system used by airlines, including tools for booking flights and managing passenger itineraries, essential for flight attendants to access up-to-date passenger information and flight details.

Amadeus is important for a Flight Attendant because it facilitates efficient management of flight bookings, passenger data, and schedules, ensuring smooth operations and enhanced service delivery to travelers.

How to Improve Amadeus Skills

To improve Amadeus for a Flight Attendant, focus on:

Enhanced Mobile Compatibility : Ensure the Amadeus interface is fully optimized for mobile devices, enabling flight attendants to access flight details, passenger information, and communication tools on the go. Mobile Optimization Guide .

Real-time Notifications : Implement real-time notifications for updates on flight schedules, gate changes, and in-flight services to keep flight attendants informed. Push API Usage .

Customizable Dashboards : Allow flight attendants to customize their Amadeus dashboards to quickly access frequently used tools and information. Custom Dashboards.

Interactive Training Modules : Incorporate interactive, scenario-based training modules directly into Amadeus to improve knowledge and response strategies for flight attendants. eLearning Development.

Enhanced Security Features : Strengthen security measures within Amadeus, including two-factor authentication, to protect sensitive information handled by flight attendants. Two-Factor Authentication .

By focusing on these areas, Amadeus can become a more efficient and user-friendly tool for flight attendants, enhancing their ability to provide exceptional service.

How to Display Amadeus Skills on Your Resume

Sabre is a global travel technology company that provides a computer reservation system used by airlines, including tools for booking flights, managing passenger itineraries, and facilitating check-ins, which assists flight attendants in accessing and managing flight and passenger information.

Sabre is important for a Flight Attendant because it provides critical flight information, passenger lists, and scheduling details, enabling efficient service, passenger management, and communication with the crew and ground staff.

How to Improve Sabre Skills

To improve your skills in using Sabre as a Flight Attendant, consider these concise tips:

Take Online Courses : Enroll in Sabre training courses on platforms like Sabre Learning or Udemy to understand its functionalities in depth.

Practice Regularly : Use Sabre Training to simulate real-life scenarios, increasing your speed and efficiency.

Read the Manual : Refer to the Sabre Quick Reference Guide to familiarize yourself with commands and shortcuts.

Join Forums : Engage in community forums like FlyerTalk to share knowledge and learn from experienced users.

Use Mobile Apps : Download Sabre-connected apps like TripCase for real-time information and management on the go.

By incorporating these resources, you can effectively enhance your proficiency with Sabre systems.

How to Display Sabre Skills on Your Resume

5. Customer Service

Customer service, in the context of a Flight Attendant, involves ensuring passenger safety, comfort, and satisfaction throughout the flight, addressing any needs or concerns, and providing a welcoming and attentive service experience.

Customer service is crucial for flight attendants as it ensures passenger safety, satisfaction, and loyalty, while also enhancing the overall travel experience, reflecting positively on the airline's reputation and competitiveness.

How to Improve Customer Service Skills

Improving customer service, especially for a Flight Attendant, involves several key strategies:

Active Listening: Ensure you fully understand the passenger's needs or concerns by listening attentively. Active Listening Skills

Effective Communication: Communicate clearly and politely, keeping your language simple and your tone friendly. Communication Skills

Empathy: Show genuine empathy towards passengers' situations or discomforts. Developing Empathy

Problem-Solving: Be quick and efficient in resolving issues or providing alternatives. Problem-Solving Techniques

Personalization: Treat each passenger as an individual, personalizing your service to their needs. Personalization in Customer Service

Continuous Learning: Always look for ways to improve your skills through feedback and training. Importance of Continuous Learning

Implementing these strategies can significantly enhance the passenger experience and satisfaction levels.

How to Display Customer Service Skills on Your Resume

Galileo is a global computer reservation system used by travel agents and airlines for booking flights, hotels, and other travel services.

Galileo is important because he laid the groundwork for modern physics and astronomy through his innovative use of the telescope to study the heavens, proving that the Earth orbits the sun, which revolutionized our understanding of the universe.

How to Improve Galileo Skills

Improving your Galileo skills as a Flight Attendant involves enhancing your proficiency in using the Galileo reservation system for tasks such as booking flights, checking flight statuses, and managing passenger information. Here's a concise guide:

Understand Basic Commands : Start with mastering basic Galileo commands for flight bookings, cancellations, and modifications. Travelport's Galileo training offers resources to get you started.

Practice Regularly : Consistent practice on the Galileo system is key. Use Galileo Training Services for simulated exercises.

Online Courses and Webinars : Enroll in online courses or webinars focused on Galileo for aviation professionals. Websites like Udemy often have relevant courses.

Use Cheat Sheets : Keep cheat sheets or quick reference guides handy for common Galileo commands and procedures. They're great for quick consultations during your shifts.

Stay Updated : The Galileo system receives updates; stay informed through Travelport's news or subscribe to their newsletter for the latest features and tips.

Networking and Forums : Join forums or social media groups for Galileo users. Sharing experiences and solutions with peers can provide practical insights. LinkedIn groups are a good start.

Feedback Loop : Implement a feedback loop with your colleagues to share knowledge and troubleshoot common issues encountered while using Galileo.

By following these steps and leveraging the resources provided, you can significantly improve your Galileo skills, enhancing your efficiency and capability as a Flight Attendant.

How to Display Galileo Skills on Your Resume

7. Emergency Response

Emergency response for a flight attendant involves the immediate and effective execution of procedures and use of resources to manage and mitigate emergency situations onboard an aircraft, ensuring the safety and well-being of all passengers and crew.

Emergency response is crucial for a flight attendant as it ensures the safety and survival of passengers and crew during unforeseen events or crises, by providing immediate and effective action to mitigate risks and manage emergencies efficiently.

How to Improve Emergency Response Skills

Improving emergency response for a flight attendant involves several key steps:

Continuous Training : Regularly participate in emergency response training to stay updated on the latest procedures and techniques.

Drills and Simulations : Engage in realistic drills to practice handling various emergency scenarios efficiently.

Communication Skills : Enhance communication skills to effectively manage passengers and coordinate with the cockpit crew during emergencies.

Physical Fitness : Maintain physical fitness to ensure readiness for physically demanding emergency procedures.

Knowledge of Equipment : Familiarize thoroughly with the aircraft's emergency equipment and its proper use as outlined in the Aircraft Operations Manual .

By focusing on these areas, a flight attendant can significantly improve their emergency response capabilities.

How to Display Emergency Response Skills on Your Resume

8. Interpersonal

Interpersonal, in the context of a Flight Attendant, refers to the skills and abilities used to effectively communicate, interact, and build relationships with passengers, crew members, and other airline staff to ensure a safe, comfortable, and positive flying experience.

Interpersonal skills are crucial for Flight Attendants as they ensure effective communication, enhance passenger comfort and safety, and enable the management of emergencies and conflicts gracefully, thus improving the overall flight experience.

How to Improve Interpersonal Skills

Improving interpersonal skills as a Flight Attendant involves enhancing your ability to communicate, empathize, and interact effectively with passengers and crew members. Here's a concise guide:

Active Listening : Focus on truly hearing and understanding what others are saying. Practice attentive listening, and show your engagement through body language and verbal feedback. Active Listening Skills

Clear Communication : Be clear and articulate when speaking. Use simple, understandable language, and ensure your non-verbal cues match your words. Effective Communication

Empathy : Strive to understand and share the feelings of others. This can help in dealing with passengers' concerns and fears empathetically. Developing Empathy

Conflict Resolution : Learn techniques to manage and resolve conflicts calmly and effectively. This is crucial for maintaining a peaceful and safe environment. Conflict Resolution Skills

Teamwork : Foster a collaborative environment with fellow crew members. Understand the strength of working as a team for a smooth flight experience. Teamwork Skills

Cultural Sensitivity : Be aware of and respectful towards cultural differences. This is essential when interacting with passengers from diverse backgrounds. Cultural Sensitivity Skills

Incorporating these practices can significantly enhance your interpersonal skills, making your role as a Flight Attendant more fulfilling and effective.

How to Display Interpersonal Skills on Your Resume

9. Flexibility

Flexibility for a flight attendant refers to the ability to adapt to varying schedules, work hours, and duties, handle unexpected situations calmly, and meet the diverse needs of passengers with a positive attitude.

Flexibility is crucial for a Flight Attendant due to the unpredictable nature of air travel, including sudden schedule changes, diverse passenger needs, and emergency situations, requiring adaptability to ensure passenger safety and satisfaction.

How to Improve Flexibility Skills

Improving flexibility, especially for a flight attendant, is crucial for maintaining mobility and preventing injuries due to the physical demands of the job. Here's a concise guide:

Stretch Regularly : Incorporate a daily stretching routine focusing on the back, neck, shoulders, and legs. Dynamic stretches before a flight and static stretches after work can be very beneficial. Mayo Clinic's stretching guide offers valuable insights.

Yoga : Practice yoga regularly to improve flexibility, balance, and overall physical health. Yoga poses like the Forward Bend, Cat-Cow, and Cobra are excellent. Yoga Journal provides detailed pose instructions.

Pilates : Engage in Pilates to strengthen muscles and increase flexibility, with a focus on the core, which is essential for good posture and injury prevention. The Pilates Foundation has resources and exercises.

Stay Hydrated : Keeping the body hydrated helps maintain muscle elasticity. Drink plenty of water throughout the day.

Warm-Up Before Physical Activity : A simple warm-up routine before performing any strenuous activity can prevent injuries and increase flexibility. Healthline’s warm-up guide is a good starting point.

Consistency is Key : Make flexibility exercises a part of your daily routine, dedicating at least 10-15 minutes each day.

By incorporating these practices into your daily routine, you can significantly improve your flexibility, ensuring you stay fit and injury-free as a flight attendant.

How to Display Flexibility Skills on Your Resume

10. Conflict Resolution

Conflict resolution, in the context of a Flight Attendant, involves identifying, addressing, and de-escalating disputes or disagreements between passengers or between passengers and crew, ensuring a safe and harmonious flight experience for everyone on board.

Conflict resolution is crucial for a Flight Attendant because it ensures passenger safety, maintains a calm and comfortable environment, and upholds the airline's reputation by effectively managing disputes or disagreements onboard.

How to Improve Conflict Resolution Skills

To improve conflict resolution as a flight attendant, focus on the following concise strategies:

Active Listening : Ensure you understand all sides by listening carefully to each person involved. Active Listening Techniques

Empathy : Show empathy towards all parties. Understanding their feelings can help de-escalate situations. Empathy in Customer Service

Clear Communication : Communicate clearly and calmly, avoiding technical jargon. Effective Communication Skills

Problem-Solving Skills : Aim to find a solution that satisfies all parties involved. Problem Solving

Stay Calm : Maintain your composure to set a calming influence on others. Staying Calm Under Pressure

Follow Protocols : Know and adhere to your airline's policies regarding conflict resolution. Crisis Management in Airline Operations

By leveraging these strategies, flight attendants can effectively manage and resolve conflicts, ensuring a safe and pleasant experience for all passengers.

How to Display Conflict Resolution Skills on Your Resume

11. Safety Procedures

Safety procedures for a flight attendant involve a series of protocols and guidelines designed to ensure the safety and well-being of passengers and crew during flight operations. This includes conducting pre-flight safety checks, demonstrating the use of safety equipment, managing emergency situations, and providing instructions and assistance to passengers in case of emergencies such as evacuations, turbulence, or decompression.

Safety procedures are crucial for flight attendants as they ensure the well-being and security of passengers and crew during emergencies, minimize risks, and enhance the ability to respond effectively to various in-flight situations, maintaining overall safety and order.

How to Improve Safety Procedures Skills

Improving safety procedures for Flight Attendants involves continuous training, adherence to protocols, and effective communication. Here are concise strategies:

Regular Training: Ensure ongoing safety training programs for flight attendants, focusing on emergency response, first aid, and security measures.

Real-life Simulations: Incorporate simulated emergency scenarios to enhance practical skills and decision-making under pressure.

Up-to-date Information: Keep abreast with the latest safety protocols and regulations from aviation authorities.

Effective Communication: Foster clear and effective communication among crew members and with passengers to ensure adherence to safety procedures.

Feedback Mechanism: Implement a system for feedback on safety practices from flight attendants and passengers to identify areas of improvement.

By focusing on these strategies, flight attendants can significantly contribute to the enhancement of safety procedures on board.

How to Display Safety Procedures Skills on Your Resume

12. Teamwork

Teamwork, in the context of a Flight Attendant, involves coordinated efforts among cabin crew members to ensure passenger safety, comfort, and satisfaction during flights.

Teamwork is crucial for flight attendants as it ensures the safety, comfort, and satisfaction of passengers through coordinated efforts, efficient communication, and prompt response to any situation or emergency onboard.

How to Improve Teamwork Skills

Improving teamwork, especially for a flight attendant, involves fostering communication, collaboration, and empathy within the crew. Here are concise steps to achieve better teamwork:

Enhance Communication : Encourage open, clear, and respectful communication among all team members. Tools like Slack can facilitate instant messaging for quick updates and queries.

Define Roles and Responsibilities : Clearly outline each team member's duties to avoid overlaps and ensure every aspect of the job is covered. Asana is useful for assigning tasks and tracking progress.

Conduct Team-Building Activities : Engage in activities that build trust and mutual respect. These can range from professional development workshops to informal gatherings. Resources like TeamBonding offer ideas and services.

Encourage Feedback : Implement a culture of giving and receiving constructive feedback. Tools like SurveyMonkey can be used for anonymous feedback collection.

Lead by Example : Leadership should demonstrate teamwork qualities they wish to see in their crew, showing commitment, respect, and empathy.

Utilize Conflict Resolution Techniques : Address conflicts promptly and effectively to prevent them from affecting team cohesion. The Conflict Resolution Network provides strategies and training.

By focusing on these areas, flight attendants can work more cohesively as a team, enhancing the overall performance and passenger satisfaction.

How to Display Teamwork Skills on Your Resume

Related Career Skills

• Flight Test Engineer
• Flight Coordinator
• Flight Dispatcher
• Flight Engineer
• Flight Nurse
• Flight Paramedic

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9 Flight Attendant Resume Examples & Guide for 2024

Flight Attendant

Best for senior and mid-level candidates

There’s plenty of room in our elegant resume template to add your professional experience while impressing recruiters with a sleek design.

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Flight Attendant Resume

• Flight Attendant Resumes by Experience
• Flight Attendant Resumes by Role
• Entry-Level
• Senior-Level

Your wanderlust has brought you a career that takes you all over the world.  Crafting a well-written resume  or writing a cover letter for a job seems far less exciting than seeing the sparkling Eiffel Tower or taking a safari through Kenya’s national parks. 

Still, it’s an essential process of your job hunt. We understand that  writing a resume  isn’t easy, but that’s why we’re here. 

After researching what airlines need from flight attendants in 2024,  we’ve compiled the following flight attendant resume samples and tips guaranteed to help you nab your next flight attendant role . With our help, before you know it, you’ll be well on your way to taking off on your next adventure!

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Why this resume works

• A summary demonstrates the best you have to offer, so mention anything explicitly described in the job description, like exceptional customer service and conflict resolution skills.
• All flight attendants must be certified, and many obtain additional education to get more certificates, so if you have any other certifications, add them! 

Senior Flight Attendant Resume

• Numbers are concrete evidence that you’re up to the challenge since they’re measurable.  
• Write your resume in reverse-chronological order so that your most recent job appears first. Since this position is likely the most relevant, it’s a wise move.

Entry-Level Flight Attendant Resume

• Good examples of transferable skills include customer service, collaboration, and conflict resolution. Use your objective to connect skills you learned in previous roles to what you’ll provide as a flight attendant at a specific company.
• Our number one rule?  Be honest.  If Lufthansa wants German speakers, but you can barely ask where the restroom is, don’t include your abilities at speaking Deutsch on your resume. Interviewers will ask you to demonstrate your skills, so always tell the truth!

Lead Flight Attendant Resume

• This is where metrics are beneficial. Numbers and percentages regarding increased efficiency, the number of passengers you served, and anything related to time is a great way to show employers you made a difference.
• To help with space if you’re using a  resume template , try rearranging sections and adjusting the font, vertical spacing, and margin sizes.
• Just make sure the text is big, and you have some white space!
• Include only three of your most relevant jobs so you can provide detailed descriptions for each one.

First Time Flight Attendant Resume

• Get inspired by a section in Everlyn’s first time flight attendant resume describing her tenure at Southwest Airlines. If such isn’t feasible for you, travel or hospitality-related roles like travel agent assistant or hotel front desk receptionist can suffice.

Cabin Crew Resume

• For a cabin crew resume, you could highlight your experience with Pipedrive for inventory management, Amadeus for streamlining passenger check-in, FlyMedic to overhaul safety training, and SkyBreath for fuel management. And if you have also worked as a customer service agent, tools worth mentioning in this case include Zendesk, Trello, and Salesforce.

Corporate Flight Attendant Resume

• For instance, customer service, safety protocols, team management, and innovative solutions should be the main highlights of your corporate flight attendant resume.
• In your flight attendant cover letter , you can take more time to show your customer service and safety protocol skills in action.

Delta Flight Attendant Resume

• For instance, your achievements to boost customer satisfaction ratings and increase conversions as a receptionist and call center agent, respectively, should have a place in your Delta flight attendant resume.

International Flight Attendant Resume

• Discuss duties that are specific to international travel, such as answering passenger questions regarding flight destinations.  
• Don’t forget to include your language abilities if you can speak more than one language.
• A summary can demonstrate your unique competencies concerning international travel, which is vital for your international flight attendant resume.
• Always tailor this section for each job application by listing the company name, position you’re seeking, and the goals you hope to achieve if you get the position.

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Flight Attendant Resume Examples

Writing a resume as a flight attendant can be a daunting task. With the need to provide detailed information on your experience, skills and accomplishments, it’s important to create a resume that stands out from the crowd. This guide will provide tips and examples to help you craft an effective flight attendant resume that will make a lasting first impression on potential employers. From highlighting your qualifications to adding relevant experience, this guide will help you create a resume tailored to the role of a flight attendant.

If you didn’t find what you were looking for, be sure to check out our complete library of resume examples .

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Flight Attendant

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

A dedicated, reliable, and experienced Flight Attendant with 10 years of experience providing exceptional customer services and safety aboard aircrafts. Specializing in international flights, I have a proven ability to adapt to different cultures, manage challenging situations, and provide superior customer service. I am passionate about helping customers feel comfortable and safe while traveling, and am highly organized and attentive to detail.

Core Skills :

• Excellent customer service and communication skills
• Knowledge of airline safety and security regulations
• Superior multitasking and problem- solving abilities
• Adaptable to new cultures, language and customs
• Efficient at managing time and resources
• Adept at working independently and in teams

Professional Experience :

Flight Attendant, Air Canada, Toronto, ON – 2010 – Present

• Provided exceptional customer service and safety to passengers aboard international flights
• Assisted passengers with disabilities and special needs in a professional and courteous manner
• Ensured compliance with airline safety and security regulations
• Successfully defused difficult situations and provided resolutions
• Monitored cabin conditions and reported any concerns to the captain

Flight Attendant, US Airways, Phoenix, AZ – 2006 – 2010

• Welcomed passengers aboard aircrafts and provided safety instructions
• Served meals and beverages to passengers
• Assisted with baggage and checked tickets
• Assisted passengers with flight changes and seating arrangements
• Kept the cabin clean, organized and stocked

Education :

Bachelor’s Degree in Airline Management, Arizona State University, Phoenix, AZ – 2004

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Flight Attendant Resume with No Experience

Enthusiastic and customer- oriented Flight Attendant with a passion for the travel and hospitality industry. Seeking an entry level position to gain experience and acquire new skills.

• Exceptional customer service and interpersonal skills
• Organizational abilities
• Attention to detail
• Strong problem solving skills
• Flexible and adaptable
• Ability to stay calm in stressful and emergency situations
• Proficient with computers

Responsibilities

• Greeting and providing directions to passengers
• Guiding passengers through boarding and deplaning
• Ensuring safety and security of the passengers
• Checking passports and boarding passes
• Providing assistance with stowing and retrieving luggage
• Serving beverages and snacks
• Demonstrating emergency procedures and equipment
• Completing paperwork and filing reports
• Assisting with customer complaints and incidents
• Maintaining cleanliness of the cabin
• Promoting products and services to passengers
• Participating in team meetings and training sessions.

Experience 0 Years

Level Junior

Education Bachelor’s

Flight Attendant Resume with 2 Years of Experience

Experienced Flight Attendant with two years of experience in providing superior customer service to passengers in accordance with safety and security requirements. Proven ability to prioritize tasks and remain calm and professional in fast- paced and unpredictable environments. Possesses a positive, friendly attitude and the ability to establish strong working relationships with passengers, pilots and other airline personnel.

• Excellent customer service skills
• Detailed knowledge of safety and security regulations
• Ability to multitask and prioritize tasks
• Excellent interpersonal and communication skills
• Ability to remain calm and professional in unpredictable situations

Responsibilities :

• Greet and welcome passengers upon boarding
• Provide passengers with information about the flight, including route, estimated time of arrival, and safety instructions
• Assist passengers with luggage and other onboard needs
• Ensure passengers’ safety and security needs are met
• Administer first aid during emergencies
• Conduct safety checks to ensure all passengers are properly secured during takeoff and landing
• Answer passengers’ inquiries and address concerns in a courteous and professional manner
• Assist with onboard service, which includes serving meals and drinks, collecting trash, and arranging seating
• Ensure that the cabin is clean and all safety equipment is in good condition
• Monitor passenger behavior and enforce safety regulations
• Assist with the evacuation of passengers in case of an emergency
• Keep records of service and incident reports

Experience 2+ Years

Flight Attendant Resume with 5 Years of Experience

A well- experienced Flight Attendant with five years of industry experience in the air travel sector. A highly service- oriented individual with excellent customer service skills. Possesses the ability to work independently and as a part of a team with a high degree of professionalism. An excellent communicator with the ability to effectively communicate with passengers to provide quality services. Possesses a strong work ethic, organizational, and problem- solving skills.

• Exceptional customer service skills
• Passion for delivering the highest levels of service
• Strong communication skills and ability to work with different cultures
• Ability to work under pressure in a fast- paced environment
• Excellent organizational and problem- solving skills
• Knowledge of safety regulations and procedures
• Proficient in the use of computers
• Greet and welcome passengers onboard
• Provide passengers with information and guidance related to their flight
• Assist passengers with their luggage
• Check tickets and direct passengers to their assigned seats
• Demonstrate safety and emergency procedures
• Serve meals and refreshments to passengers
• Ensure passengers’ comfort and safety during the flight
• Respond to passengers’ inquiries and requests
• Assist passengers with special needs
• Prepare and submit reports of flight activities
• Collect payments and keep records of sales
• Ensure the aircraft is clean and tidy before and after each flight

Experience 5+ Years

Level Senior

Flight Attendant Resume with 7 Years of Experience

Enthusiastic and experienced flight attendant with 7 years of experience in the airline industry. A natural customer service professional, I have a proven track record of delivering excellent services to passengers. I have a passion for safety, customer satisfaction and efficiency. I am able to stay calm and composed under pressure, remain courteous and professional at all times, and take the initiative to assist in any way necessary.

• Airline Operations and Safety
• Excellent Customer Service
• Excellent Communication Skills
• Problem Solving
• Multi- Tasking
• Cultural Understanding
• Foreign Languages
• Greeting and assisting passengers in boarding, deplaning, and in- flight.
• Providing excellent customer service and safety to all passengers while in- flight.
• Assisting passengers with any needs or requests during the flight.
• Monitoring and ensuring safety during the flight.
• Providing passengers with information about the flight, destination, and services.
• Ensuring compliance with federal regulations and company policies.
• Checking and monitoring cabin during the flight.
• Assisting with baggage handling and stowage.
• Conducting pre and post- flight safety checks.
• Collecting and tallying ticket sales.

Experience 7+ Years

Flight Attendant Resume with 10 Years of Experience

Highly experienced Flight Attendant with 10 years of experience in the airline industry. Proven ability to multi- task and remain calm under pressure. Adept at providing superior customer service while ensuring the safety of all passengers. Possesses excellent interpersonal skills, making passengers feel taken care of, comfortable, and safe.

• Superior customer service
• In- depth knowledge of safety protocols
• Excellent communication and interpersonal skills
• Ability to multi- task and remain calm under pressure
• Ability to take swift and logical decisions
• Experience with efficient and organized operations
• Welcomed passengers on board and provided them with safety information.
• Conducted pre- flight briefings and ensured passengers had their seat belts fastened.
• Assisted passengers in stowing away their luggage and other personal items safely.
• Attended to passengers in- flight needs such as serving meals, drinks, and snacks.
• Ensured comfort and safety of passengers during flights.
• Responded to medical emergencies and provided basic first- aid.
• Monitored cabin for suspicious behavior or criminal activity.
• Conducted post- flight duties such as cleaning, restocking, and re- arming.

Experience 10+ Years

Level Senior Manager

Education Master’s

Flight Attendant Resume with 15 Years of Experience

Highly experienced Flight Attendant with a proven track record of delivering outstanding customer service to passengers with a variety of backgrounds, needs, and expectations. Over 15 years of experience of international and domestic flights, with expertise in ensuring passenger safety and comfort, as well as resolving passenger issues. Skilled at maintaining composure during difficult situations and providing excellent customer service with a friendly and considerate manner.

• Excellent interpersonal, communication, and organizational skills
• Strong understanding of relevant safety regulations and procedures
• Ability to remain calm during stressful situations
• Proficiency with customer service and conflict resolution
• Broad experience in various types of flights
• Knowledgeable in aircraft systems and safety regulations
• Able to work in a fast- paced and ever- changing environment
• Assist passengers with boarding and disembarking the aircraft
• Conduct pre- flight safety checks and provide safety briefings
• Assist in the serving of refreshments and meals
• Assist passengers with any queries or requests during the flight
• Inspect the cleanliness of the aircraft and ensure that all safety regulations are enforced
• Respond to emergency situations and provide medical assistance if necessary
• Monitor passenger behavior and ensure that all passengers comply with applicable safety regulations
• Ensure that the cabin and aircraft are clean, tidy, and organized
• Provide assistance to passengers with special needs
• Maintain accurate records of flight manifests, passenger manifests, and other flight data.

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

What should be included in a Flight Attendant resume?

A Flight Attendant resume should be no more than one page long and should be tailored to address the specific flight attendant job requirements. When writing a Flight Attendant resume, it’s important to include all the necessary information that employers need. A good Flight Attendant resume should include the following:

• Professional Summary: A short summary that highlights relevant experience and qualifications for the job.
• Education: List of educational qualifications and any additional licenses and certifications.
• Experience: Detail any past experience in the flight attendant field, highlighting any special training or experience relevant to the job.
• Skills: Outline any relevant flight attendant related skills including customer service, conflict resolution, and problem solving.
• Additional Skills: List any additional skills such as languages spoken and computer skills.
• References: Include contact information for at least two professional references.

What is a good summary for a Flight Attendant resume?

A Flight Attendant resume should be concise and to the point. It should focus on your relevant experience and skills related to a Flight Attendant position. The summary should be a short paragraph that outlines your qualifications and highlights any special qualities you possess. Your summary should be accompanied by a list of your key accomplishments, such as making sure passengers are comfortable and ensuring their safety. Additionally, it should mention any specialized training or certifications you have received. By including this information, potential employers will be able to quickly determine whether you are the right person for the job.

What is a good objective for a Flight Attendant resume?

A Flight Attendant resume should include an objective that is tailored to the specific job they have applied for. A good objective should be concise and demonstrate the applicant’s knowledge of the industry and their desire to excel in the role.

Here are some examples of good objectives for a Flight Attendant resume:

• To utilize my customer service and flight attendant experience to provide superior service to passengers and ensure their comfort and safety during the flight
• To provide excellent customer service and safety to passengers and crew while working as a Flight Attendant
• To provide exceptional service to passengers while upholding the highest safety standards
• To protect the safety, comfort, and well-being of passengers on each flight with excellent customer service
• To use my strong knowledge and experience as a Flight Attendant to provide exceptional customer service and ensure passengers’ safety
• To demonstrate my excellent customer service and safety skills as a Flight Attendant in order to exceed customer expectations

How do you list Flight Attendant skills on a resume?

Writing a resume for a Flight Attendant position can be challenging. You want to list the skills and experience that will make you stand out from other applicants and demonstrate why you’re the best fit for the role. Here are some tips for listing your Flight Attendant skills on your resume:

• Highlight Your Relevant Experiences: If you have prior experience as a Flight Attendant, be sure to highlight it on your resume. List any duties or responsibilities that demonstrate your abilities in the role.
• Showcase Your Professional Skills: Professional skills are key for a Flight Attendant. List the skills that make you an ideal candidate for the position, such as excellent customer service, problem-solving, first aid and CPR certification, and more.
• Emphasize Your Interpersonal Skills: Flight Attendants must be able to interact professionally and effectively with passengers, staff, and crew. Highlight any relevant interpersonal skills, such as communication, conflict resolution, and friendliness.
• Demonstrate Your Multi-tasking Abilities: Flight Attendants must be able to multitask and handle multiple tasks at once. Showcase any experiences that demonstrate your ability to handle multiple tasks and respond to last-minute changes quickly and efficiently.
• Focus on Your Safety Training: Airlines require Flight Attendants to have safety training. List any safety certifications or trainings you’ve completed that demonstrate your commitment to the safety of passengers and crew.

By highlighting these skills on your resume, you’ll be able to demonstrate why you’re the best candidate for the Flight Attendant position.

What skills should I put on my resume for Flight Attendant?

When writing your resume for Flight Attendant, it’s important to highlight the skills that make you the best applicant for the job. Here’s a list of key skills employers are looking for in a Flight Attendant:

• Customer Service: Flight Attendants need excellent customer service skills in order to provide a positive experience for passengers. This means having a friendly, approachable demeanor and the ability to problem-solve quickly and efficiently.
• Communication: Flight Attendants must be able to communicate effectively with passengers, crew members, and the pilot. This means having strong verbal and written communication skills.
• Safety: Flight Attendants must be knowledgeable about safety regulations and emergency procedures. They must also be able to think and act quickly in emergency situations.
• Multi-tasking: Flight Attendants must be able to handle multiple tasks at once and respond to the needs of passengers simultaneously.
• Adaptability: Flight Attendants must be able to adapt to unpredictable situations in the cabin, such as delays or medical emergencies.
• Organization: Flight Attendants need to be organized and efficient in their duties, from serving meals to making sure the cabin is clean and tidy.

These are the key skills employers are looking for in a Flight Attendant. Include these skills on your resume to show you’re the ideal candidate for the job.

Key takeaways for an Flight Attendant resume

When it comes to writing a Flight Attendant resume, there are some key takeaways that can help make your resume stand out from the competition. These takeaways include emphasizing your customer service experience and highlighting any related training you’ve received in the area. Additionally, be sure to showcase your communication and organizational skills which are key components of this role.

One of the most important aspects of a Flight Attendant resume is emphasizing your customer service experience. This includes highlighting any previous customer service roles you’ve held in the past such as hospitality roles, retail positions, or any other customer-facing job. Additionally, be sure to mention any additional training you’ve received in customer service, such as an airline customer service course. This will demonstrate to employers that you are knowledgeable in the area and have the skills necessary to excel in the role.

• It is also important to showcase your communication and organizational skills on your resume. As a Flight Attendant, you are expected to be able to handle multiple demands at once. This means you must be able to clearly and effectively communicate with passengers, crew members, and other staff. Additionally, you must be able to stay organized and follow instructions. Be sure to include any examples of situations where you have demonstrated these skills.
• Finally, make sure to include any additional certifications and qualifications you may have such as first aid or language qualifications. These can help you stand out from the competition and demonstrate to employers that you have the skills necessary to excel in the role.
• Overall, your Flight Attendant resume should showcase your customer service experience and highlight any additional training you’ve received in the area. Additionally, be sure to emphasize your communication and organizational skills, as well as any additional qualifications you may have. By doing this, you can ensure your resume stands out from the competition and shows employers that you have the skills necessary to excel in the role.

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Flight Attendant Resume Guide for 2024 [W/ Examples]

You’re a flight attendant.

AKA - a friendly individual that attends to a flyer’s every need.

In fact, you act as the face of the airline !

Now, you’ll be faced with many problems during your career, but it’s time to face your first one.

Your resume!

Airlines want to see that you have the necessary skills and experience under your belt.

But how do you do this?

Well, buckle up! 

We’re about to take you through a step-by-step process to making your own flight attendant resume.

• A job-winning flight attendant resume example
• How to write a flight attendant resume that gets you invited to interviews
• How to use the latest tips and tricks for a flight attendant resume that stands out and highlights your value

Now, before we move on, here’s a complete flight attendant resume to spark some inspiration:

How to Format a Flight Attendant Resume

Before you can reach top-speed and reveal your top achievements, you need to decide on the correct resume format

After all, the hiring manager won’t be impressed with a resume that is unprofessional and hard to read. 

Currently, the most common resume format for flight attendants is the “reverse-chronological” format, which displays the most recent achievements first

Other resume formats you could try are…

• Functional Resume – Got the required skills, but not the flight attendant experience? This format focuses on your skills, instead of your work experience.
• Combination Resume – Like the name suggests, a combination resume is a mix between the “Functional” and “Reverse-Chronological” formats, which means it focuses on both skills AND work experience.

Once you’ve landed on the correct format, you need to get your resume layout right.

Here’s what we recommend:

• Margins - One-inch margins on all sides
• Font - Pick a professional font that is slightly different (Do: Ubuntu, Roboto, etc. Don’t: Comic Sans)
• Font Size - Use a font size of 11-12pt for normal text and 14-16pt for headers
• Line Spacing - Use 1.0 or 1.15 line spacing
• Resume Length – Try and stick to a 1-page limit. If you’re having trouble with this, please view these one-page resume templates

Use a Flight Attendant Resume Template

Ever used a text editor as a resume-building tool? 

Two words: total headache.

Although Word is great for creating simple documents, it is far from the best at creating resumes with strict structure.

Want to create a flight attendant resume, but without the headache? 

Use a flight attendant resume template .

What to Include in a Flight Attendant Resume

The main sections in a flight attendant resume are…

• Contact Information
• Work Experience

Want a resume that stands out even more? Try these optional sections:

• Awards & Certification

Interests & Hobbies

Now, we’re going to explain how to write each of these sections…

Want more information on the resume sections? Check out our guide to What to Put on a Resume .

How to Write Your Contact Information Correctly

The contact section should be kept simple and precise.

But that’s not excuse to rush through it.

In fact, many job hopefuls make the mistake of rushing through this section, only for them to make crucial errors.

As such, take your time checking every single digit!

For your contacts section, include:

• Title - Keep this professional and factually correct
• Phone Number - List the phone that you’ll be most available on, and make sure there are no errors
• Email Address - Use a professional email address ([email protected]), not that funny one you created back in school ([email protected]).
• Location - Applying for a job abroad? Mention your location.
• (Optional) Relevant Social Media : LinkedIn, Medium, Instagram
• Kelly Ball, Flight Attendant. 101-358-6095. [email protected]
• Kelly Ball, Your Flight Friend 101-358-6095. [email protected]

How to Write a Flight Attendant Resume Summary or Objective

For a clean takeoff , your resume needs a strong introduction…

Especially with recruiters spending less than 6 seconds looking at each resume! 

Although scary, this fact highlights the importance of a resume that commands attention.  

But how can we do this?

The answer is simple: use a resume summary or objective .

In short, both the resume summary and objective are sections that introduce the main points of your resume.

The two sections have their differences…

A resume summary is a short paragraph that summarizes your professional experiences and achievements.

• Friendly, safety-conscious flight attendant with four years of cabin crew experience on international and domestic flights. Achieved 99.8% passenger satisfaction score at HardJet Airlines. Passionate about becoming the new flight attendant for XYZ Airlines, where my skills can be leveraged to maximise the quality of service.

A resume objective is a 2-4 sentence snapshot of what you want to achieve professionally.

• Friendly and approachable hotel receptionist for 5* hotel chain in New York. Experience attending to crowds of customers, which resulted in a 99.4% customer satisfaction score. Seeking an opportunity to leverage my interpersonal skills and passion for travel by joining the team at XYZ Airlines.

So, which one do you pick? 

In short, experienced flight attendants should use a resume summary, whereas flight attendant hopefuls should go for a resume objective.  

How to Make Your Flight Attendant Work Experience Stand Out

The work experience section is the most important section in any flight attendant resume.

Sure, it’s good to talk about your skills and education, but nothing shows your value like a rich work history.

Here’s how to structure your work experience section:

• Position name
• Company Name
• Responsibilities & Achievements

Flight Attendant

ACME Airlnes

01/2017 – 03/2020

• Recommended an alternative boarding system that reduced delays by 12% 
• Completed 1000+ hours of domestic and international flights within commercial jets holding up to 400 people
• Used efficient stowing techniques to ensure all luggage was secure
• Served refreshments to all passengers – received 98% positive feedback from passenger satisfaction surveys
• Helped to diffuse a high-level situation before it turned into an emergency

As you can see, the above example focuses on the applicant’s impressive achievements, instead of the basic flight attendant duties. 

“Served drinks”

“Served refreshments to all passengers – received 98% positive feedback from passenger satisfaction surveys”

So, what’s our point here?

Well, the first statement is too generic. Sure, you served drinks, but was this done successfully or not? 

The second statement is data-driven with specific details. It screams, “I will maintain the high standards of service within your airline” .

If you don’t bother with the details, the airline won’t bother calling you in for an interview!

Use Action Words to Make Your Flight Attendant Resume POP!

• “In charge of”
• “Worked in”

I challenge you to find a flight attendant resume that doesn’t include these exact words.  

And since you need to use every word to stand out, we’d recommend replacing these words with power words to emphasis your responsibilities and achievements:

• Conceptualized
• Spearheaded

How to Correctly List Your Education 

The most important section in a flight attendant resume is your experience.

The second most important section is your education.

Now, you don’t need any specialized degree to be a successful flight attendant, but you do usually require a high school degree or equivalent.

There’s nothing too complicated here, just list your resume in the following layout: 

• Degree Type & Major
• University Name
• Years Studied
• GPA, Honours, Courses, and anything else you might want to add

B.A. in Hospitality Management 

Boston State University

2015 - 2019

• Relevant Courses: Food Services in Cultural Institutions, Food and Beverage Technology, Establishing Service Standards and Procedures, On-Site Food Service Management, and Kosher Foodservice

Still have questions that need answering? Check out our guide on how to list education on a resume .

Top 14 Skills for a Flight Attendant Resume

The hiring manager needs to see that you’ve got what it takes to be a great flight attendant.

After all, you’ll be the face of the airline to every passenger!

As hiring managers usually have a checklist of required skills, you need to think carefully, and list the main skills in your arsenal.

Failure to do so will result in the hiring manager putting your resume straight into the “no” pile!

Need some inspiration?

Here are some of the most common and desirable flight attendant skills.

Hard Skills for Flight Attendants:

• Intercom Operation
• Safety Orientation Announcements
• Bridge Maintenance
• CPR & First Aid
• Emergency Procedures
• Plane Evacuation Protocols
• Inventory Control
• Counter Terrorism Measures

Soft Skills:

• Communication
• Stress Tolerance
• Safety Consciousness
• Time Management
• Multitasking
• Soft skills are remarkably important for a flight attendant. However, try not to go overboard with listing them. You see, every applicant will have the same generic skills listed.

Looking for a more comprehensive list of skills? Here’s a mega-list of 150+ must-have skills .

Other Resume Sections You Can Include

Keep your seatbelt fastened, because we’re not done yet!

Remember… your resume needs to go above and beyond . 

And a resume that looks the same as the others isn’t quite good enough.

When competing against experienced flight attendants, the following sections could be the deciding factor in whether you’re successful or not.

Awards & Certifications

Have you completed hospitality-relevant courses on Coursera?

Have you won an award for your flight attendant duties?

If there’s anything that shows your talents or knowledge, be sure to include this section in your resume!

Awards & Certificates

• “Improving Communication Skills” - Coursera Certificate
• “Learning How to Learn” - Coursera Certificate

As a flight attendant, you’ll be flying to different destinations around the world.

You will be attending to people who speak different languages to your common tongue. 

As such, being able to speak other languages is a useful skill to have.

You don’t have to be fluent either.

Being able to speak to a basic standard is more than enough to include on your resume.

To keep everything organized, split the languages by proficiency:

• Intermediate

Do you have a hobby you like to do in your spare time?

If so, definitely include it in your resume!

You see, having interests and hobbies make you more relatable. By including them in your resume, you��re giving the hiring manager a sneak peek into the type of person you are.

In a world where flight attendants are hiding behind their qualifications, don’t be afraid to show your personality. 

Not sure which hobbies & interests are relevant or suitable? We have a guide for that!

Match Your Cover Letter with Your Resume

Uh oh - more writing! 

But don’t head for the runway just yet, as a cover letter is extremely important. 

Covers letters show the airline that you dream of working for this airline, not any which will take you. 

By crafting a convincing cover letter, you are allowing your application to fly above the competition.

The first step to writing a convincing cover letter is to get the structure right. Here’s how to do that:

And here’s what to write in each section:

Contact Details

Your personal contact information, including full name, profession, email, phone number, location, website.

Hiring Manager’s Contact Information

Full name, position, location, email

Opening Paragraph

Start with a short, snappy introduction that hooks the hiring manager. Make sure to mention:

• The position you’re applying for
• Your experience summary and top achievement

Got the hiring manager hooked? Then go through the rest of your background. Some of the points you can mention are...

• Why you want to work for this specific airline
• Anything you know about the airlines culture
• Your top flight attendant skills
• If you’ve worked in similar industries or positions

Closing Paragraph

This is where you:

• Summarize the main points
• Thank the hiring manager for reading
• End with a call to action to continue the dialog, like “I’d love to further discuss how my experience as an X can help the airline with Y”

Formal Salutations

Use a formal closing, such as “Best regards” or “Sincerely.”

If you still need more information, please view your step-by-step guide on how to write a cover letter .

Key Takeaways

Fasten your seatbelt!

Because if you follow the above steps, you’re about to land that flight attendant job!

Now, let’s have a quick rundown:

• Perfect the formatting on your flight attendant resume. We recommend using the most popular format: reverse-chronological
• Stand out from your competition by using a resume summary or objective
• Try to talk about your most notable achievements rather than your daily tasks
• Match your flight attendant resume with a well-written cover letter

Related Resume Examples

• Receptionist Resume
• Bar and Restaurant Manager Resume
• Customer Service Resume
• Event Planner Resume
• Social Worker Resume
• Volunteer Resume

At Novorésumé, we’re committed to helping you get the job you deserve, every step of the way! Follow our career blog to stay up to date with industry-leading advice. Or, check out some of our top guides:

• How to Make a Resume with No-Experience [21+ Examples]
• 43+ Resume Tips and Tricks to Land Your Next Job in 2024
• How Long Should a Resume Be [For Any Profession]

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8 Flight Attendant Resume Examples and Templates for 2024

Flight Attendant Resume Templates and Examples (Download in App)

Most popular flight attendant resumes.

• Corporate Flight Attendant
• Senior Flight Attendant
• Cabin Server Flight Attendant
• Emirates Flight Attendant
• Airline Customer Service Agent
• Resume Text Examples

How To Write a Flight Attendant Resume

• Entry-Level
• Senior-Level

Corporate Flight Attendant Resume Example

Senior Flight Attendant Resume Example

Cabin Server Flight Attendant Resume Example

Emirates Flight Attendant Resume Example

Airline Customer Service Agent Resume Example

Flight Attendant Text-Only Resume Templates and Examples

Skyler Thompson  (123) 456-7890 [email protected] LinkedIn | Portfolio Philadelphia, PA 12345

A bilingual Flight Attendant with one year of experience at American Airlines as a crew member on both domestic and international flights. A proven track record of interfacing effectively with passengers and identifying opportunities to improve the flight experience.

• Customer Service
• Communication
• Passenger Safety
• French (Fluent)
• Emergency Evacuation Procedures
• Flight Operations

Professional Experience

Flight Attendant, American Airlines, Philadelphia, PA July 2022 – Present

• Deliver high-quality customer service and support to passengers across various ethnicities and cultural backgrounds, communicate with empathy and patience, and provide solutions to passenger issues, resulting in a 93% satisfaction rating
• Conduct cabin preparations prior to flight departure and deliver presentations to passengers on safety protocols and flight etiquette
• Serve meals to pilots and passengers, provide information on menu items and ingredients, and address in-flight needs

Airline Customer Service Agent, American Airlines, Philadelphia, PA June 2021 – July 2022

• Coordinated with airline teams to ensure appropriate accommodations for passenger needs and resolve issues with compassion and understanding
• Managed check-in procedures to verify travel documents and ensured compliance with baggage weight restrictions before boarding

Certifications

• Flight Attendant Certificate of Demonstrated Proficiency, FAA, 2023
• CPR Certified, American Heart Association, 2023

Bachelor of Arts (B.A.) Communication Temple University, Philadelphia, PA September 2017 – June 2021

 Anthony Gentile (123) 456-7890 [email protected] LinkedIn | Portfolio San Francisco, CA 12345

A customer-oriented Flight Attendant with six years of experience and over 3,000 domestic and international flight hours. A proven track record of calming passengers during emergency landings, performing CPR, and ensuring compliance with flight safety protocols.

Corporate Cabin Attendant, Delta Airlines, San Francisco, CA October 2020 – Present

• Review private jet customer profiles, provide accommodations according to passenger needs, and identify opportunities to enhance the flight experience
• Deliver quality service to private and business jets with up to 50 passengers and prepare and serve upscale food and beverages to VIP clients
• Provide accommodations for individual needs, and maintain a 90% satisfaction score
• Attend regular flight safety tracking for both large and small business jets

Flight Attendant, Delta Airlines, San Francisco, CA June 2017 – October 2020

• Provided exceptional service to passengers on both domestic and international flights and collaborated with flight attendants and pilots during pre-flight briefings to discuss weather conditions, service plans, and safety protocols
• Developed and delivered engaging pre-flight safety presentations to passengers and utilized upselling techniques to increase food sales by 15%
• Flight Safety
• Conflict Resolution
• Emergency Medical Care
• Italian (Fluent)
• Flight Attendant Certificate of Demonstrated Proficiency, FAA, 2016
• CPR Certified, American Heart Association, 2016

Bachelor of Arts (B.A.) Tourism & Hospitality University of San Francisco, San Francisco, CA September 2013 – June 2017

Aliya Jackson (123) 456-7890 [email protected] LinkedIn | Portfolio New York, NY 12345

A Flight Attendant Supervisor with 10+ years of experience and 8,000 flight hours, specializing in customer service, passenger safety, and team management. A customer-focused leader with a proven track record of managing 150+ flight attendants.

Flight Attendant Supervisor, Frontier Airlines, New York, NY December 2017 – Present

• Manage a large team of over 120+ flight attendants, provide training on catering, VIP service, flight procedures, and safety protocols, and establish a forward-thinking work culture centered on accountability and collaboration
• Conduct performance evaluations and develop new training programs to enhance service delivery and conflict resolution skills, resulting in a 91% passenger satisfaction average
• Create flight attendant schedules, track attendance, and address shift vacancies
• Address passenger complaints and serve as liaison between customers and flight crew

Flight Attendant, Frontier Airlines, New York, NY June 2013 – December 2017

• Delivered exceptional service to passengers and crew, provided support during medical emergencies, and ensured compliance with flight safety procedures
• Provided training to 10+ new flight attendants on customer service best practices and safety protocols, contributing to a 91% satisfaction rating across the team
• Conducted pre-flight inspections, performed in-flight security and exit checks, and coordinated with airport security teams to de-escalate situations
• Team Management
• Training & Development
• Travel and Tourism Professional (TTP), IATA, 2016
• Flight Attendant Certificate of Demonstrated Proficiency, FAA, 2013
• CPR Certified, American Heart Association, 2013

Bachelor of Arts (B.A.) Tourism & Hospitality Columbia University, New York, NY September 2009 – June 2013

Yaling Zhang (123) 456-7890 [email protected] LinkedIn | Portfolio Seattle, WA 12345

A corporate flight attendant with seven years of professional experience and over 2,500 domestic flight hours. A strong history of delivering exceptional service to passengers, maintaining safety compliance, and responding effectively to emergency situations.

Corporate Flight Attendant American Airlines, Seattle, WA October 2022 – present

• Manage in-flight catering and amenities according to the specific needs and preferences of corporate clients, resulting in a 92% passenger satisfaction score
• Ensure readiness of the aircraft cabin, including restocking supplies, maintaining equipment, and reviewing private jet customer profiles
• Liaise between flight crew and passengers and identify solutions to customer issues

Corporate Flight Attendant, Delta Airlines, Seattle, WA June 2017 – October 2022

• Delivered high-quality service to diverse passenger populations, provide pre-flight safety presentations, and ensure compliance with safety protocols and regulations
• Provided food and beverages to corporate clients in accordance with individual needs and specifications
• Successfully maintained passenger satisfaction ratings of 91% to 93% year over year
• Flight safety
• Customer service
• Team leadership
• Conflict resolution

Bachelor of Arts (B.A.) Tourism & Hospitality University of Washington, Seattle, WA September 2013 – June 2017

• Flight Attendant Certificate of Demonstrated Proficiency, FAA, 2017
• CPR Certified, American Heart Association, 2017

Heather Ramirez (123) 456-7890 [email protected] LinkedIn | Portfolio San Diego, CA 12345

A multilingual senior flight attendant with eight years of experience in hospitality and tourism management. A proven track record of identifying opportunities to enhance the passenger experience and drive in-flight sales.

Senior Flight Attendant, Frontier Airlines, San Diego, CA November 2019 – present

• Oversee passenger boarding and evacuation procedures, de-escalate conflicts with unruly passengers, and deliver reassurance and support during emergency situations
• Deliver pre-flight safety briefings to passengers and ensure compliance with Federal Aviation Regulations (FAR)
• Achieve a customer satisfaction rating of 94% and exceed in-flight sales targets by 20%

Senior Flight Attendant, American Airlines, San Diego, CA June 2016 – November 2019

• Managed two flight attendants and ensured the delivery of quality customer service to 40+ passengers on domestic and international flights, resulting in a 92% satisfaction score
• Ensured the safety and comfort of passengers, including providing demonstrations of safety procedures, serving meals and beverages, and administering first aid
• Hospitality and tourism management
• Spanish (fluent)

Bachelor of Arts (B.A.) Tourism & Hospitality University of San Diego, San Diego, CA September 2012 – June 2016

John Bergsen (123) 456-7890 [email protected] LinkedIn | Portfolio Nashville, TN 12345

A cabin server and flight attendant with five years of experience specializing in customer service, flight safety, and conflict resolution techniques. A proven track record of supporting passengers, managing emergency situations, and achieving satisfaction scores of over 93%.

Cabin Server & Flight Attendant, Delta Airlines, Nashville, TN February 2020 – present

• Ensure the comfort and satisfaction of passengers by providing excellent customer service, including serving meals, drinks, and other amenities
• Identify solutions to customer issues and provide support to passengers throughout all phases of the flight, including helping with luggage and answering flight questions
• Perform comprehensive pre-flight safety demonstrations, including proper usage of seat belts, oxygen masks, and emergency exits

Cabin Server & Flight Attendant, American Airlines, Nashville, TN June 2019 – February 2020

• Provided outstanding customer service to passengers throughout the duration of the flight and identified opportunities to increase in-flight sales by 17%
• Ensured patient safety during domestic and international flights and managed stressful situations, including medical emergencies, turbulence, and flight delays
• Upselling techniques
• Operations management

Bachelor of Arts (B.A.) Tourism & Hospitality University of Tennessee, Nashville, TN September 2015 – June 2019

• Flight Attendant Certificate of Demonstrated Proficiency, FAA, 2019
• CPR Certified, American Heart Association, 2019

Jessica Lang (123) 456-7890 [email protected] LinkedIn | Portfolio Los Angeles, CA 12345

A dynamic flight attendant with four years of experience and over 1,500 domestic and international flight hours. A strong history of interfacing effectively with flight crews and diverse passenger populations. Adept at driving in-flight sales and customer satisfaction.

Flight Attendant, Emirates Airline, Los Angeles, CA March 2021 – present

• Provide exceptional service to a wide range of passengers during international and domestic flights, communicate effectively to resolve conflicts and ensure passenger satisfaction, and liaise effectively with flight crews and pilots
• Perform cabin maintenance and preparations, ensure optimal inventory levels, restock items, and drive in-flight sales using upselling techniques
• Deliver pre-flight safety presentations and ensure compliance with FAR

Flight Attendant, Emirates Airline, Boston, MAJune 2020 – March 2021

• Supported over 55 passengers throughout the duration of the flight, served food and beverages, provided amenities, and maintained the comfort and safety of passengers, contributing to a 91% satisfaction rating on exit surveys
• Ensured compliance with luggage storage and carry-on protocols during boarding and provided pre-flight safety demonstrations

Bachelor of Arts (B.A.) Tourism & Hospitality University of California, Los Angeles, CA September 2016 – June 2020

• Flight Attendant Certificate of Demonstrated Proficiency, FAA, 2020
• CPR Certified, American Heart Association, 2020

Selena Ramirez (123) 456-7890 [email protected] LinkedIn | Portfolio 123 Santa Maria, San Francisco, CA 12345

An Airline Customer Service Agent with four years of experience specializing in communication, client relations, operational support, and process improvement. Adept at interfacing with a diverse range of passengers to identify solutions and ensure customer satisfaction.

Airline Customer Service Agent, Frontier Airlines, San Francisco, CA September 2019 – Present

• Build relationships with customers, utilizing de-escalation techniques to resolve passenger issues calmly and professionally, and maintain a 93% customer satisfaction rating
• Identify solutions to boarding issues and complications, field inquiries from passengers, and provide hotel and meal accommodations due to flight delays and cancellations
• Coordinate with airport staff to manage baggage services, tickets, and boarding procedures while ensuring compliance with safety regulations

Airline Customer Service Agent, JetBlue Airlines, San Francisco, CA May 2018 – September 2019

• Coordinated with airline customer service agents in a collaborative team environment and provided support to colleagues to resolve customer challenges and issues
• Performed account lookups, verified travel documentation, and provided information to travelers to ensure safe boarding and proper accommodations

Bachelor of Arts (B.A.) Communication University of San Francisco, San Francisco, CA September 2015 – May 2019

• Airline Customer Service
• Aviation Security
• Boarding Procedures
• Team Collaboration
• Safety Regulations

Flight attendants need a well-crafted resume to obtain new opportunities in the aviation industry. Your resume displays your experience and is a powerful tool to showcase your dedication to exceptional customer service. It also highlights special skills like medical training and upholding safety standards. We’ll lead you through the process of creating a flight attendant resume recruiters will notice.

1. Write a dynamic profile summarizing your flight attendant qualifications

Make a strong first impression by writing an impactful resume profile. Be concise and engaging, capturing your unique blend of skills and experiences in two to three sentences. Tailor your profile to each flight attendant position using keywords from the job description. Customization is key, so highlight relevant certifications, language fluency, and specific expertise, such as in-flight medical training. Focus on demonstrating your passion for providing an unparalleled passenger experience and your commitment to maintaining the highest safety standards. This paragraph sets the stage for the rest of your resume, enticing recruiters to dive deeper into your qualifications .

Senior-Level Profile Example

A flight attendant supervisor with over 10 years of experience and 8,000 flight hours, specializing in customer service, passenger safety, and team management. A customer-focused leader with a proven track record of managing over 150 flight attendants.

Entry-Level Profile Example

A bilingual flight attendant with one year of experience at American Airlines as a crew member on both domestic and international flights. A proven track record of interfacing effectively with passengers and identifying opportunities to improve the flight experience.

2. Create a powerful list of your flight attendant experiences

As you construct your professional experience section, feature accomplishments demonstrating your value as a flight attendant. Quantify your experiences wherever possible, emphasizing the number of passengers served, flights managed, or outstanding customer feedback received. These results highlight your impact and show potential employers that you possess the skills they seek.

Add a dynamic element to your experience by starting each bullet point with an action verb to convey a sense of proactivity and drive. This section is your opportunity to paint a vivid picture of your expertise, professionalism, and ability to achieve results through excellent service in the skies.

Senior-Level Professional Experience Example

Flight Attendant Supervisor, Frontier Airlines, New York, NY December 2017 – present

• Manage a large team of over 120 flight attendants, provide training on catering, VIP service, flight procedures, and safety protocols, and establish a forward-thinking work culture centered on accountability and collaboration

Entry-Level Professional Experience Example

Flight Attendant, American Airlines, Philadelphia, PA July 2022 – present

3. Include flight attendant-related education and certifications

When crafting your flight attendant resume, it’s essential to highlight pertinent education, coursework, and certifications. In your education section, begin with your highest earned degree. Relevant degrees may include those in hospitality, tourism, or other related fields. List the degree name, institution name, location, and completion date.

If applicable, create a separate section specifically for certifications. List those such as CPR and First Aid, aviation safety training, language proficiency, or any additional specialized courses you’ve completed. Again, give the certification name, issuing organization, and date obtained.

• [Degree Name]
• [School Name], [City, State Abbreviation] [Dates Enrolled]
• Bachelor of Arts (B.A.) Tourism & Hospitality
• Columbia University, New York, NY September 2009 – June 2013
• [Certification Name], [Awarding Organization], [Completion Year]

4. List key flight attendant skills and proficiencies

Including relevant professional skills is a great way to give hiring managers a clear understanding of your qualifications. When listing skills, emphasize those directly related to the position you’re applying for. Demonstrating a solid and suitable skill set will undoubtedly capture the attention of hiring managers. The list below will give you a good idea of the skills you may want to include on your flight attendant resume:

How To Pick the Best Flight Attendant Resume Template

The best resume template for flight attendants has a clean and organized design. It should present your information professionally and look visually appealing. Select a template that prioritizes your most relevant professional accomplishments and key skills. Be sure it allows for bullet points and short paragraphs to make your achievements easy to read and understand. Remember to maintain a balance between creativity and professionalism, so avoid fancy designs and decorative fonts. Choosing the right template for the job will leave a lasting impression on potential employers.

Frequently Asked Questions: Flight Attendant Resume Examples and Advice

What are common action verbs for flight attendant resumes -.

We understand that writing the professional experience section of a resume can be tricky, especially when it comes to finding the right words to describe your work as a flight attendant. To help you break through this barrier, we curated a list of common action verbs to convey your responsibilities. These powerful verbs allow you to better articulate your duties and achievements. Consider using these words in your flight attendant resume:

How do you align your resume with a job description? -

Between 2021 and 2031, the Bureau of Labor Statistics projects that job growth for flight attendants will increase by an impressive 21%. This jump will add more than 22,000 new jobs over the next decade. As applicants flood the market to meet this demand, you'll need a resume that stands out above the rest. Especially if you have a specific flight attendant job opening in mind, it's highly recommended you tailor your resume accordingly.

Carefully analyze the requirements and responsibilities outlined in the job posting. Incorporate relevant keywords and phrases into your resume, showcasing how your skills and experiences align with the employer's needs.

What is the best flight attendant resume format? -

The usual resume format for flight attendants is chronological. This layout highlights your work experience in reverse chronological order, showcasing your career progression and longevity in the industry. It allows hiring managers to easily see your relevant experience and assess your tenure with previous airlines or companies. 

However, a combination format may be beneficial if you have employment gaps or are transitioning from a different field to the flight attendant role. This format combines the chronological and functional formats, emphasizing both skills and work history. A well-designed resume will enhance your job search by appropriately presenting your qualifications and capturing the attention of hiring managers.

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Frank Hackett

Certified Professional Resume Writer (CPRW)

Frank Hackett is a professional resume writer and career consultant with over eight years of experience. As the lead editor at a boutique career consulting firm, Frank developed an innovative approach to resume writing that empowers job seekers to tell their professional stories. His approach involves creating accomplishment-driven documents that balance keyword optimization with personal branding. Frank is a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers and Career Coaches (PAWRCC).

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• • Led a team of flight attendants, ensuring adherence to safety protocols and providing exceptional customer service on international flights.
• • Conducted safety demonstrations and responded to in-flight emergencies, contributing to a 100% safety record.
• • Implemented a new training program for junior flight attendants, improving team efficiency and service quality.
• • Managed in-flight sales of duty-free products, achieving a 20% increase in sales revenue.
• • Received the 'Excellence in Customer Service' award for two consecutive years, recognizing outstanding passenger service.
• • Developed and maintained positive relationships with passengers, resulting in a 30% increase in positive customer feedback.
• • Provided high-quality customer service, ensuring passenger comfort and satisfaction on domestic flights.
• • Assisted in the development of an in-flight entertainment system, enhancing passenger experience.
• • Participated in emergency landing drills, ensuring preparedness and safety of all passengers.
• • Collaborated with the cabin crew to streamline service procedures, reducing service time by 15%.
• • Facilitated communication between the cockpit crew and passengers, ensuring clear and concise announcements.
• • Handled customer inquiries and complaints, achieving a resolution rate of 95%.
• • Assisted passengers with check-in and boarding, improving the efficiency of pre-flight procedures.
• • Contributed to a team project that redesigned the boarding process, reducing boarding time by 10%.

6 Flight Attendant Resume Examples & Guide for 2024

Flight attendants play a crucial role in ensuring passenger safety and comfort during flights. Highlight relevant experiences such as customer service roles, language proficiency, and any safety training on your resume. Emphasize strong communication abilities, problem-solving skills, and adaptability to various situations. Mention achievements like consistently receiving high customer satisfaction ratings or successfully managing in-flight emergencies to demonstrate your impact.

All resume examples in this guide

Senior Flight Attendant

Entry-Level Flight Attendant

Corporate Flight Attendant

Lead Flight Attendant

How to format a flight attendant resume

If you're an experienced flight attendant, the reverse-chronological resume format  is highly recommended. It highlights your career progression and achievements across different airlines or flight attendant positions.

New flight attendant hopefuls might find great value in choosing either a functional resume format  or a hybrid layout . They both prioritize skills and strengths rather than putting the focus on past jobs.

On top of that, it's very important to choose a good resume design, especially if you want to stand out among other applicants. Our professional resume templates  offer a modern and clean look that grabs attention quickly.

When getting your flight attendant resume ready, keep these tips in mind:

• Convert your resume to a PDF file  in order to keep the layout and design the same, no matter how or where it's opened.
• Include your contact information  and more precisely an email address, a phone number, and a current city or region.
• Use 1-inch margins  all around your resume to keep it looking neat and easy to read .
• Choose Rubik, Volkhov, or Montserrat for your resume fonts . Their size should be between 10 and 12 points to make sure it's readable but also fits everything you need to include.
• When picking colors for the resume , think about what looks professional and is easy on the eyes. Blue, mirroring the sky's serenity, is a top choice because it symbolizes trust.
• Optimizing your resume for Applicant Tracking Systems  is vital too. These systems scan resumes for relevant keywords  in areas like skills, education, and work experience.

If your flight attendant resume could use a refreshing, think about using our free AI resume checker . It performs 16 important checks to get your resume ready and to improve your chances of getting interviews.

Is your resume good enough?

Drop your resume here or choose a file . PDF & DOCX only. Max 2MB file size.

Resume formatting  matters, but now let's move on to the key sections that must be included in your CV.

The top sections on a flight attendant resume

• Contact information:  It’s critical for communication with the recruiter.
• Professional summary: Highlight why you are suitable for the cabin crew.
• Work experience: Demonstrate your past experience in customer service or in aviation.
• Skills and certifications: Showcase your specific abilities like first aid, CPR, and foreign language fluency, necessary in the field of aviation.
• References: Include recommendations from former employers or educators to provide credibility to your application.

As  you put together your flight attendant resume, keep in mind that recruiters will be searching for clear indicators that you're the perfect candidate for this position.

What recruiters want to see on your resume

• Proven customer service excellence that shows the ability to enhance passenger satisfaction and loyalty through exceptional service interactions.
• Proficiency in safety and emergency procedures that highlight a commitment to passenger safety and readiness to handle critical situations.
• Proof of multilingual skills that show the ability to overcome language barriers with international passengers.
• Evidence of flexibility and adaptability that shows the ability to manage unpredictable flight schedules.
• Demonstrated physical resilience, crucial for upholding service quality on long flights and efficiently dealing with luggage.

Impress recruiters by tailoring a clear and informative work experience section  on your flight attendant resume. This section is key for employers assessing your suitability for their team.

How to write your flight attendant resume experience

The main aim of flight attendants is to make service for passengers better. This means making sure they’re more comfortable, ensuring their safety, and making them more satisfied with the service they receive. Talk about your own successes in previous jobs, giving examples of how you made service better and the good results that came from it.

• • Served food and drinks to passengers quickly.
• • Worked well with the cabin crew team.
• • Took care of passengers' needs during flights.
• • Handled payments for in-flight purchases.

The example isn't strong because:

• It's too general. The listed tasks could apply to many jobs.
• Missing flight attendant tasks.
• It's vague about any specific achievements.

Now let's improve it a bit.

• • Quickly served food and drinks to more than 200 passengers on each flight.
• • Helped keep all flights safe with a team of 6, with no accidents for 2 years.
• • Sold snacks and items worth $500 on each flight, increasing sales by 30% in just 9 months.
• • Adapted to sudden schedule changes, taking on 30+ unexpected flight duties for the last 12 months

The second example is better because it:

• Shows the flight attendant's direct impact, making their successes easy to grasp.
• Measures the specific outcomes of their efforts on passenger satisfaction.
• Points out adapting to unexpected changes, showing that they can handle surprises.

Update your LinkedIn profile whenever you revise your resume. Consistency is key, as recruiters check both to ensure there are no discrepancies.

Tailoring your flight attendant resume involves deciding on its length. A one-page resume  might be concise, but a two-page resume  could provide a detailed view of your customer service and safety skills. Focus on what highlights your qualifications best.

In the next section, we'll cover how to put numbers in your resume  that emphasize your work as a flight attendant.

How to quantify impact on your resume

On a flight attendant resume, emphasize your actions and their outcomes, even if they're not all quantifiable. Also, try starting achievements with action verbs  to catch the recruiters' eyes.

• Showcase your communication skills by specifying the number of languages you speak.
• Highlight your customer service experience by indicating the number of years you've worked in such roles.
• Illustrate your ability to handle a high workload by detailing the number of flights you’ve managed weekly.
• Prove your capability to serve a large number of passengers by noting the typical count per flight.
• Reflect your readiness for medical emergencies by listing the exact number of First Aid/CPR certifications you've obtained.
• Show you can handle stress and adapt by listing how many tough layovers you've dealt well with, which also illustrates you're good with changes and challenges.

How do I write a flight attendant resume with no work experience

Embarking on a career as a flight attendant is an exciting path for both recent graduates and seasoned professionals seeking a change from conventional roles to a more dynamic, people-oriented environment. This field attracts individuals from various professions, including accountancy, nursing, teaching, and even law.

If you are newly graduated and eager to start your career as an FA, here's what can help you with to get noticed, despite the lack of experience .

• Objective section : Write 2-3 sentences that highlight your passion for customer service, any relevant interpersonal experiences, and your career goals. Recruiters should see how your ambitions match the airline's service standards.
• Skills: List both soft and hard skills crucial for a flight attendant, such as effective communication, emergency response training, multicultural sensitivity, etc. Whether from volunteer work, courses, or other jobs, showcase every skill applicable to the flight attendant role.
• Education and certifications:  Mention your education level, any majors or focuses, and relevant training (such as CPR certification) that could be beneficial for a flight attendant.
• Work experience: Include any previous employment that showcases transferable skills like teamwork, problem-solving, customer interaction, etc.

How to list your hard skills and soft skills on your resume

When creating your resume for a flight attendant job, it's important to show both your hard and soft skills . Think about what you're good at and put together a list of skills that will really make an impression on recruiters.

Best hard skills for your flight attendant resume

• First aid administration
• CPR first aid
• Advanced swim training
• Meal and beverage service
• Emergency equipment operation
• PA system operation
• Multilingual skills
• Airline reservation system knowledge
• Proficiency in aircraft evacuation procedures
• Flight safety regulation knowledge
• Skill in operating emergency evacuation equipment
• Familiarity with automated external defibrillators (AED)
• Understanding of aviation security measures
• Knowledge of in-flight service procedures

When tailoring your skill section , closely read the job description  and make sure your skills fit what they're looking for.

Best soft skills for your flight attendant resume

• Excellent customer service
• Active listening
• Diplomacy and tact
• Effective communication
• Multitasking
• Detailed oriented
• Stress management
• Flexibility
• Strong people skills
• Cultural awareness
• Adaptability
• Ability to stay calm under pressure

Now that we’ve talked about skills for good flight service, let's look at the educational part that helps with these skills. This section explores more about degrees and certificates.

How to list your certifications and education on your resume

The most common majors pursued by flight attendants  in 2021 (counting all academic degrees) were Business (10,934 people), Communications (4,911 people), and Education (4,358 people).

To properly list your education  on a flight attendant resume, use a format that highlights the most important details and makes it easy for hiring managers to understand them.

Follow this guide:

• Degree and major:  Begin with the type of degree you received and your major or focus area. This is important because it shows your foundational knowledge and any specific focus relevant to customer service or safety.
• Institution name: Next, include the name of the institution where you obtained your degree. This information lends credibility to your resume, particularly if the institution is recognized for its programs related to hospitality, communication, or safety training.
• Location: Adding the location (city and state) of your institution can be useful, especially if the region is known for its strong emphasis on hospitality training.
• Graduation date: State when you graduated. If you're still in school, mention your expected graduation date .  
• Grade Point Average : Including your GPA is optional and usually recommended only if you've graduated recently and it strengthens your application. If it was above a 3.5, including it can highlight your academic dedication otherwise you better skip it.

An example of how to format an education entry effectively:

• • Focused Studies: Customer service excellence, team management, and conflict resolution.

Besides getting a bachelor's degree, it's a good idea to also get a cabin crew certificate from a professional training center like The Flight Attendant Academy .

Recruiters look for candidates who are committed to their personal and professional growth, especially in a field as demanding as aviation. Showcasing certifications on your resume, like advanced safety training, service excellence courses, or first aid qualifications, demonstrates your effort to keep pace with the evolving demands of flight service. These following certifications can make your candidacy even more attractive to hiring managers.

Best certifications for your flight attendant resume

• CPR & First-aid Certification
• Water Survival/Lifesaving Training
• Customer Service Excellence Training  
• Crew Resource Management (CRM) Training  

Crafting each part of your resume clearly is crucial, especially for flight attendants, where a compelling summary can capture the recruiter's interest.

How to write your flight attendant resume summary or objective

Experienced flight attendants benefit from including a summary on their resumes . This concise introduction emphasizes your most relevant skills and experiences, directly correlating them to what the job seeks. It gives recruiters a fast overview of how well you fit the flight attendant role. We'll look at a strong and a weak example of a flight attendant resume summary to point out effective strategies.

A broad statement like this won't catch the attention of hiring managers, nor does it highlight any specific skills.

This example is better because it:

• Highlights 9 years at Alaska Airlines and showcases a deep commitment and extensive experience in the aviation field.
• Emphasizes proficiency in English, French, and Spanish, which indicates the candidate's ability to communicate with diverse passengers.
• Puts the focus on delivering high-quality service and establishes the candidate as a valuable team member.
• Shows the applicant wants to get better at skills like teamwork and leadership, demonstrating that they’re looking forward to growing their career.

Additional sections for a flight attendant resume

When tailoring your flight attendant resume don't forget to underline your successes. In addition to the usual summary, work history, education, and qualifications, think about adding these sections:

• Training: Shows ongoing learning and knowledge in aviation safety and service standards.
• Language skills : Indicates the ability to communicate with passengers from various backgrounds.
• Passions: Mention interests and hobbies  related to travel or customer service (e.g., exploring new cultures, language learning, etc.) to show what motivates and inspires you in your role as a flight attendant.
• Strengths: Highlight your unique talents that are relevant to flight attendant duties.
• References:  Include recommendations from past employers or instructors to attest to your qualifications and character.

Key takeaways

Here is a round-up of the most significant points from the article:

• Include key sections on your flight attendant resume: contact info, professional summary, work experience, skills and certifications, and references.
• Utilize a reverse-chronological format if you're experienced to showcase your career progression.
• Optimize your resume for Applicant Tracking Systems by including relevant keywords from the job description.
• Mention relevant education and any specific certifications that demonstrate your commitment to professional growth.
• Keep your resume summary or objective brief and meaningful to quickly demonstrate how your skills and experience qualify you for the flight attendant role.

Flight Attendant resume examples

Explore additional flight attendant resume samples and guides and see what works for your level of experience or role.

Looking to build your own Flight Attendant resume?

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Flight Attendant resume examples & templates

Part of the crew: Understanding how flight attendants are hired

Read the job description, considering the ats, choosing the right resume format for a flight attendant, resume header, flight attendant resume summary example: more than just a pretty face, cv skills example: time for action.

Ready for takeoff: the right job application to launch the flight attendant career of your dreams. To land an interview, it will have to include an impeccable resume that shows the right mix of personality, customer service skills and presentability. So how do you strike that balance and land one of those coveted training spots? 

This writing guide, along with corresponding resume examples for a flight attendant, will allow you to:

• Understand what flight attendants do, in relation to the airline industry and hiring process
• Craft the right resume for the job, tailored to the needs of each airline you’re applying to and using the best resume format
• Optimize the impact of each resume section: header, summary, employment history, education and skills
• Choose resume  layout and design elements for the right professional look

As a leading provider of job search tips and tools, resume.io offers resources covering an extensive range of occupations. That includes over 350 writing guides paired with resume examples .

What does a flight attendant do?

Soaring above the clouds, a new city every night, interesting passengers and tales of far-off destinations – the job of a flight attendant is shrouded in romantic travel lore. Of course the reality is a little more, well ... realistic. Long hours and constant movement across time zones take a toll on the body. And cleaning messes in bathrooms and under seats isn’t all that glamorous. 

But on the bright side, flight attendants do crisscross the country and the globe, meeting new people and taking advantage of perks like free flights and flexible scheduling. And for a job that requires a minimum of a high school diploma, the pay can be quite comfortable. 

So you’ve weighed the pros and cons and you’re ready to jetset off to a new career, right? There’s one more thing you should know: becoming a flight attendant is extremely competitive. 

As a flight attendant, a world of adventure awaits you, but only if you can nab one of those competitive training spots. To have the best chances of success, it’s important to understand the industry and tailor your resume to the needs of today’s airlines. 

And don’t forget that a flight attendant is far from just a smiling face with a steaming cup of coffee. Their primary job is the safety and comfort of passengers. That means learning a lot about dealing with difficult customers, handling emergencies and preparing all aspects of the cabin. Your charming personality is a big factor, but don’t forget to give the impression that you are ready to make safety a priority.

How to write a flight attendant resume 

At ground level, your flight attendant resume will have one thing in common with almost all other resumes: this basic framework of components:

• Employment history

Before taking a closer look at each resume section, let’s look at some overall considerations. 

It seems so simple, but a close reading can help you pick up on details others might have missed. Then start to research the hiring organization. Is it a major international carrier or does it make mostly short haul trips? Does the company present a youthful, fun image or is it geared towards seasoned business travelers? Is it a low-cost carrier that flies to a lot of budget vacation destinations? 

This image of the airline will affect everything from the tone you use when writing your resume summary to the layout you choose to convey the right level of professionalism. 

Looking to write a sky-high resume? View our related transportation resume samples listed here below.

• Transportation resume sample
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Some large companies use applicant tracking systems (ATS) to simplify the hiring process for recruiters. These systems scan resumes for keywords used in the job description and rank them against the rest of the application pool. Only the best candidates’ resumes make it to the recruiter’s desk. You can beat the ATS by using the most important keywords from the job posting in your resume summary and skills section. Just make sure the wording sounds natural enough to appeal to the recruiter, too.

The best resume ATS checker: Read our full guide and beat the Applicant Tracking Systems with our ATS-friendly resume builder.

Unless this is your first flight attendant role, or a radical departure from your previous career background, the chronological resume format is recommended, as it is for most other job searches. Recruiters also prefer this format for reviewing your employment history in reverse order, starting with the most recent.

Otherwise, if your past work experience has not followed a linear path of employee positions, you may want to look at other resume formats . For instance, a functional resume can be used to organize information in relation to transferable skills. A hybrid resume combines chronological and functional elements for more versatility. 

A well-designed resume header can instantly put your job application in a higher class — especially if your cover letter bears the same header design. Given the competition for flight attendant positions, it helps when your resume visually stands out from the rest upfront. The header serves a vital practical purpose too. Recruiters can easily revisit your resume in the shortlist pile when they’re ready to arrange an interview, with your name and contact information being so prominent on the page.

Use your resume summary — sometimes called profile or personal statement — to give recruiters the short-haul version of your personality, experience and skills. There’s an old joke among flight attendants: “We love people, we love to travel.” The joke being, of course, that everyone got into the industry for those two reasons. 

Here’s the truth – the job requires you to be patient, truly adaptable and sociable. The ability to stay energetic and motivated during long flights and keeping your composure with passengers - this is what employers are looking for. Punctuality is even more vital than in other industries. Otherwise, a recruiter knows you like traveling and people, and it’s a smart idea to craft a profile summary that gives a more unique picture of who you are and your capabilities for the job.

In the early days, flight attendants were mostly young, unmarried women. Now the average age of a flight attendant is 46 and there are considerably more men in the field — indications that the role can be seen as a long term career.

Maybe it’s your previous experience in the tourism industry or your ability to speak three languages that makes you think you could handle this work. Maybe you have an interest in aviation. Maybe you want to make a career switch into an industry that serves others. Whatever ignites you beyond travel and people, use that as the fuel for your resume summary. Make sure to couple this nugget about yourself with your most relevant previous experiences and strongest related skills, paying extra attention to how these fit into the company you’re applying to.

Below is a flight attendant resume summary example you can customize.

Enthusiastic and experienced Flight Attendant with a true passion for travel. Offering over six years of experience as a Flight Attendant on both private and commercial aircrafts. Adept in assisting Pilots, Flight Professionals, and patrons, resulting in a positive experience for everyone. Bringing forth a positive attitude, and the desire to serve and assist with dedication. CPR and First Aid Certified, and experienced in working through challenges with a calm and productive demeanor. 

Employment history sample: miles above the rest

Flight attendant recruiters look for very specific work experiences, so this section is your secret weapon in the quest to land your dream job. Many adventurous souls have once dreamed of becoming flight attendants. That’s why hiring managers want to make sure you have the real skillset to take on this demanding, yet rewarding work. 

While flight attendants work in transportation , their jobs have some overlap with the hospitality industry . That’s why recruiters are specifically interested in previous positions held in hotels , cruise ships, amusement parks, restaurants or other tourism and service-oriented settings.

These jobs show the type of stamina, problem-solving and hospitality skills that are required every day from flight attendants. Beyond just listing them on your resume, make sure to mold these bullet point descriptions to show your most impressive achievements. Whether you were a top-earning server at a high end restaurant or performed six nights a week during a six-month contract on a cruise ship, try to use facts and figures to illustrate your ability to serve others.

List your experiences in reverse chronological order, with the most recent position first, to make your resume easy to follow for the recruiter reading it. And make sure your grammar and spelling are impeccable — this not only helps with ATS-proofing your resume, but shows the recruiter you really have the eye for detail that you say you do.

If you’ve already worked as a flight attendant, then you’re lucky enough to have experience directly pertaining to the job at hand. Use this section to get into the nitty-gritty of how you handled passenger interactions, emergencies, cleaning, long-haul flights or working with other team members.

Below is a flight attendant employment history resume sample you can modify

Flight Attendant, American Airlines, Chicago  June 2011 - September 2019 

• Served as a dedicated Flight Attendant for American Airlines for over six years.
• Assisted passengers, provided information, and handled concerns with care.
• Followed terminal and aircraft rules and guidelines to achieve safety and success.
• Handled various in-flight tasks to promote safety and traveler satisfaction.
• Remained punctual and reliable at all times.

Airline Customer Service Agent, American Airlines, Chicago  July 2009 - April 2011 

• Provided top of the line customer service to all airport patrons.
• Worked with colleagues to ensure a smooth workflow and productivity.
• Answered questions and concerns relating to travel and airport procedures.
• Remained calm and professional during high-stress situations.
• Assisted passengers with special needs, and served as a source of support.
• Aimed to achieve complete customer satisfaction.

Flight attendant resume education example: your brain boost

A flight attendant’s training is the knowledge they’ll use day-in and day-out. Unlike in other industries, a flight attendant’s biggest educational experience comes after they’ve landed the job. An airline’s flight attendant training program lasts several weeks and covers all the necessary information to start working in the field. Flight attendants are also routinely required to update their knowledge and skills in the form of additional training.

So what do you put in your education section before you’ve ever held the position? Your high school diploma is the minimum requirement to be considered as a candidate. Even if you’ve completed some semesters of college, or a degree, it’s a good idea to include your high school years. Some airlines will not hire candidates who are younger than 21, and this information helps give an idea of your personal details. 

Passengers only see a small percentage of the training a flight attendant receives during their thousands of hours of bootcamp. Skills like CPR and emergency management are just as essential to the job, but hopefully rarely used.

If you already have some training for emergency situations, medical care or safety drills - make sure to note these in your resume's education section to up your chances of getting into that flight attendant program!

If you have completed part or all of a degree, that will significantly boost your chances of getting an interview in the crowded competition pool. A degree in a service-related industry or foreign language is even better. Finally, if you’ve already worked as a flight attendant, you’ll need to list your initial training, as well as the dates and type of any required follow-up training you’ve had.

Below is the education section from a flight attendant resume example.

FA Program, International Air and Hospitality Academy, Vancouver  May 2009 

Associate of Communications, Arizona State University, Tempe  September 2005 - May 2009

If you’ve never worked as a flight attendant before, trainability is your biggest asset. If you’re applying for the role of a flight attendant, chances are you’ve already got the majority of the soft skills needed for the position. These are the innate qualities that probably made you think you’d be a good fit for the job in the first place — things like patience, resourcefulness, stamina, friendliness and efficient communication.

Since you’ll be up against candidates with a similar skillset, it’s important not only to list these skills here but to demonstrate how you used them in your experience section. That’ll help send the message home that you can put these skills into action. If you’ve worked in this role before, then it’s a good idea to include the hard skills you use every day aboard the aircraft — things like food and beverage preparation, safety demonstrations, flight reports and cabin checks.

Check out a flight attendant CV sample for the skills section below.

• Reliability
• CPR and First Aid Certified
• Team Building Skills
• Safety Rules and Regulations
• Interpersonal Skills

Basic personality requirements aside, a strong grasp of at least one other foreign language is probably the most valuable asset you can include on your resume. If you’ve let that minor in Spanish go rusty, now’s the time to dust it off by learning some travel vocabulary and flight words. Make sure to include your speaking proficiency in each of the languages you list. And be prepared: recruiters are known to test your language abilities from the moment you walk in the door for the interview. Here are some sample language listings for a flight attendant resume.

French: Bilingual

German: Conversational

Russian: Beginner

Resume layout and design: the right presentation

The look and feel of your resume goes a long way in landing you a flight attendant position. We can all recall images of the blonde, svelte airline hostess forever memorialized in the 1960s. Luckily many of today’s airlines have come a long way in hiring a more diverse group of flight attendants. Presentation, however, is still a key component in landing one of these positions. Every airline has a brand image it strives to project, and the flight attendants are part of that. 

If you’re applying to work with a European airline, it’s a good idea to include a professional headshot on your resume. While this isn’t standard practice for American resumes, some American airlines will ask for a separate headshot to be uploaded to the application. Depending on the youthfulness or informal image of the airline, you may choose to use some color sparingly on your resume. Excess pictures or icons should be avoided, and it’s best to keep the resume to one page. 

So what’s the easiest way to change your resume visually to match the unique feel of each airline? With resume.io’s field-tested resume templates and builder tool , you can choose between a variety of well-crafted layouts and make each resume uniquely yours. For a flight attendant position, we recommend templates in the modern style category to capture just the right mix of professionalism and stylishness. If you’re applying to a more business-oriented and upscale airline, check out the simple or professional designs, offering both timeless classics and streamlined looks. 

Since you’ll most likely be uploading this resume to an online application portal or emailing it, it’s important that the version you create is the version the recruiter sees. With a PDF, you can be sure your resume formatting won’t change from computer to computer. Our resume builder makes it easy to customize your template and download it as a PDF in just a few clicks.

Key takeaways for a flight attendant resume

• The need for flight attendants is expected to increase significantly over the coming decade as airlines upgrade their fleets with higher-capacity planes.
• The job market remains fiercely competitive. Candidates with foreign language skills, customer service experience and/or some college education have the best chances.
• It’s essential that the tone and look of your resume match the airline’s brand image, so take some time to research the company you’re applying to.
• It’s best to avoid clichés about being a people person and loving to travel – presenting a unique personal image in your summary is the way to go.

Now it’s your turn. Need some help getting started? Try resume.io’s field-tested templates and builder tool to craft the right resume and take to the skies in no time.

Beautiful ready-to-use resume templates

Write a Killer Flight Attendant Resume With No Experience (+ Examples)

TL;DR: Even without direct experience, you can craft an effective flight attendant resume. Draw from diverse past roles like bartending or healthcare to highlight customer service and safety skills. Focus on a clean, professional resume layout, keeping job descriptions concise. A single-page resume is ideal, with correct spelling and grammar. Personalize your resume for different airlines using keywords from their job descriptions and core values. Emphasize transferable skills, adaptability, and a passion for aviation. Lastly, a cover letter can add a personal touch and explain any employment gaps, tailored to each airline you apply to.

Table of Contents

My Tips For Writing The Best Flight Attendant Resume

➡️ prioritize cleanliness and professionalism in your resume design, ➡️ keep it concise, ➡️ spelling and grammar, ➡️ seek peer review, ➡️ be honest, ➡️ minimize employment gaps: present a coherent history, ➡️ file format matters: use pdf, ➡️ filename, ➡️ follow instructions precisely.

For example , they might require that the applicant have a valid passport by the time of the interview date.

➡️ Include ATS Keywords

“Flight attendants will be responsible for greeting and assisting passengers during boarding.”

How do I Write a Good Flight Attendant Resume Without Experience?

1. emphasize relevant skills, 2. highlight transferable skills from related fields, 3. showcase your passion for aviation, 4. tailor your resume to specific airlines, what to include in a flight attendant resume key sections, 1. contact details, 2. resume summary.

Efficient, supportive, and reliable professional with a background as a certified nursing assistant. With a “People-First” attitude and a commitment to exceptional service, I excel in interpersonal skills and effective problem-solving. Proven flexibility and collaborative teamwork in dynamic environments make me well-suited for the challenges of the aviation industry.

3. Education

4. employment history.

Hard Rock Cafe Seattle, April 2022 – July 2023 Bartender Responsible for serving food and beverages to guests and provided consistently excellent customer service in order to create a hospitable and memorable environment Participated in the creative development of new recipes for seasonal craft cocktail menus and maintains knowledge of both modern and traditional drink recipes Excellent time management and problem-solving skills to work at a pace suitable for a professional, high-volume establishment Performed opening/closing work, including counting money drawer and stocking daily supplies

Rush University Medical Center, November 2023 – December 2015 Certified Surgical Technologist Prepared and organized operating rooms for surgery, guaranteed sterility of all equipment used, and practiced aseptic technique Implemented knowledge of all safety protocols and understands the value of quality patient care Can sufficiently work both individually and in a team environment Offered volunteer services as a certified yoga instructor and meditation guide for both employees and families of patients

In fact, flight attendants will learn how to maximize their team communication skills during initial inflight training.

How were you professional at your previous job? Be sure to include it!

6. Hobbies, Interests, Achievements

Please don’t be *that* person and write “loves to travel” anywhere on your resume. 🙅 I promise, they already know you love to travel or you wouldn’t be applying for this position!

7. References

I would not take up any space on your resume with references.

Should I Include a Photo in my Flight Resume?

What kind of photo, do i need a cover letter.

However, before you spend time writing one, check to make sure there even is an option for a cover letter submission . Some of the bigger airlines don’t even want them because the recruiters already have so much paperwork to sort through.

Closing thoughts

If you follow these guidelines, even without any experience as a flight attendant, you can ABSOLUTELY snag a career flying those friendly skies!

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Flight Attendant Resumes & Guide

This guide will show you how to ensure that your resume stands out from the rest by being both informative and entertaining to read. The only thing left to do now is to check out our: How to Make a Resume Guideline for Flight Attendants?

What you can read in this article

18 Flight Attendant Resume Examples

(Free sample downloads are at the bottom of this page)

Flight Attendant Resume Writing Guide

Resume sections covered:.

• Contact information
• Profile Summary
• Work History
• Achievements
• Skill Section
• Certification & licensing
• Extras: Languages/Awards/Publications/Volunteering/hobbies

Contact Information

• First Name and Last Name
• Physical Address
• LinkedIn Profile / Portfolio Link
• Driver’s license

Career Summary & Objectives

In this industry, hiring managers receive hundreds of resumes that they need to sort through. If your resume does not impress them early on, you can be sure that they will not give it another look. The best way to combat this is to create a captivating career summary that highlights your most impressive experience, your most admirable skills and qualities, and your highest academic achievements, all in under six lines.

Remember to situate this section at the very beginning of your resume. Your next question, which one do I choose? Do not worry. We will explain further below:

Career Summary:

If you have extensive experience being a flight attendant, a career summary is a choice for you. Start your career summary with your years of experience in the industry and the job title you held. Remember to read through the job description to outline the skills and qualities the employer is looking for. Integrate these keywords into your career summary paragraph if they apply to you.

Next, show off a bit and add a line that highlights any of your outstanding achievements. Remember, in any case.

You will need to prove these accomplishments later on in your resume. Lastly, finish with your educational degrees/diplomas and any certifications/licenses you may have that are relevant.

Career Objective:

If your flight attendant experience is on the thinner side or just starting, do not worry. An objective career paragraph was designed just for you.

A career objective allows you to highlight your career goals and aspirations while still highlighting your impressive skills, qualities, and accomplishments.

Flight Attendant Summary 1

Flight attendant summary 2, flight attendant summary 3, flight attendant summary 4, employment history.

When it comes to listing your work experience, there are a few ways to ensure that this section knocks the socks off of the reader.

• Firstly, we recommended that you list your experience in reverse chronological order so that your most recent and often most impressive information can be seen first.
• Secondly, integrate keywords from the job description into your resume to make your statements even more relevant.
• Lastly , show off your knowledge by using industry terms and a phrase such as “gate lice,” “blue juice,” and “crotch watch.” Remember matching the airline’s interests is in your best interest.

Senior Flight Attendant at Delta Air Lines

(March 2018 – June 2022 )

Tasked with managing and coaching ten junior cabin crew members during all international flights.

• Informed business- and first-class clients about the best beverage-pairing decisions based on taste and meal menus.
• Relayed communication to passengers and cabin crew from the flight deck in a professional and personable manner.
• Assisted passengers and instructed on passenger safety.
• Performed preflight, through-flight, and post-flight inspections of the aircraft’s emergency, cabin, and galley equipment. Ensured the aircraft’s interior was clean at all times.
• Provided leadership, direction, and assistance during an emergency, including aircraft evacuation and administering first aid to ill or incapacitated passengers.
• Handled emergencies according to procedures. Performed orderly evacuation of passengers and crew. Provided emergency medical assistance where necessary.
• Supervised loading and offloading of aircraft passengers and baggage. Ensured access to escape exits was clear at all times.
• Communicated paperwork and detailed reports regarding incidents or discrepancies.
• Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
• Provided excellent customer service, which exceeded passengers’ expectations.

Guest Relations Supervisor at Hilton Private Jets and Hotels

(January 2009 – December 2010 )

Managed and coached a team of over 40 employees in the reception area and the back office, identified key VIP guests, and administered personal assistance to corporate guests.

• Performed preflight, through-flight, and post-flight inspections of the aircraft.
• Ensured that emergency exits were always clear and accessible.
• Ensured passengers were comfortable during aircraft operations.
• Planned all the menus and coordinated meal requirements. Purchased required food and supplies to serve meals and beverages.
• Provided cabin service and monitored all passengers in flight.
• Operated high-tech aircraft systems and equipment.

Job Descriptions & Responsibilities

Employers and hiring managers expect to see the following proven foundational duties and skill sets within an applicant’s resume.

A Flight Attendant may:

• Be responsible for passenger service duties, which entail check-in counters for departing passengers and arrival and departure gates.
• Attend to customers before, after, and in-between flights.
• Take down reservations for private and executive flights and issue the relevant tickets.
• Verify and confirm passenger identification and print and hand out boarding passes.
• Assist travelers and private guests with baggage check-in.
• Conduct security verifications and health screenings of passengers and their onboard baggage.
• Perform preflight, through-flight, and post-flight inspections of an aircraft’s emergency, cabin, and galley equipment.
• Ensures access to emergency exits.
• Supervise loading and offloading of aircraft passengers and baggage.
• Complete relevant paperwork and fill in detailed reports regarding problematic incidents and discrepancies.
• Greet passengers and meet passengers with special needs, assist with carry-on luggage stowage, and deliver in-flight announcements.
• Provide on-point customer service.

Accomplishments

When it comes to designing your resume, you may be tempted to keep certain sections generic for every job you apply for.

We strongly recommend that you change your thinking. Rather, take the time to read through the job description and adapt your resume sections to reflect what the employer is looking for.

By doing this, your resume will be far more relevant, and it will allow you to stand out from other applicants.  

When listing information in your accomplishments section, remember that the goal is to include information that will set you apart from other candidates. Look back at your previous jobs and highlight the times where you made a meaningful difference. Examples:

• A Boring and Simple Duty: Order and receive food supplies for the cabin crew.
• Accomplishment Statement: Manage the inventory cycle by ordering and receiving food supplies to the value of $4500 weekly.

Quantifying Your Resume

One of the essential things to remember is to add quantification to your resume. Without quantification, the reader has nothing to measure your abilities against, and your statements become meaningless. Quantification should be applied throughout your resume and not just in your accomplishments section. For every statement you make about your abilities and achievements, try and answer the following questions: “How much?” or “How many?”.

Below are examples of what not to do and then how to add quantification correctly:

What NOT to do:

• Obtained region-high passenger friendliness reviews according to exit surveys.
• Identified alternative deplaning strategy, increasing offload efficiency.
• Obtained property-best client satisfaction score based on surveys.
• Implemented an improved queuing strategy, leading to reduced check-in times.

Now, what you should DO:

• Obtained region-high passenger friendliness reviews according to exit surveys (98.89%).
• Identified alternative deplaning strategy, which increased offload efficiency by 17%.
• Obtained property-best client satisfaction score based on surveys (98.43%).
• Implemented an improved queuing strategy, leading to a 29% reduction in check-in times.

Education Section

Your education section is one of the most important sections of your resume and a section that employers pay close attention to. Whether you have impressive, advanced degrees or just a high school diploma, your education should still be given the same respect.

Remember to include any qualifications you are in the process of completing and any licenses, certifications, or memberships you have obtained that are relevant to this field.

When listing your qualifications, you simply need to indicate What, Where, and When regarding your qualifications, certifications, or industry licenses.

Always begin with your commencement date and completion date for diplomas and degrees.

For courses and certifications, simply state the completion date. Once you have written the date, state the name of the qualification, the institution's name, and the city and abbreviated state name where the institution is situated.

How to list degrees, certificates, and courses:

2016 – IATA Cabin Crew Course, The Crew Academy, CO.

2013-2015 – BA in International Hospitality Management, School of Hotel Administration, Ithaca, NY.

2012 – Ridgefield High School, High School Diploma Ridgefield, NJ. 3.8 GPA.

Your Flight Attendant Resume Skills Section

In this field, your interpersonal skills are definitely more important than your technical skills. You need to be an effective people person to deal with the many people you will face every day.

With that said, your technical skills are still important, and something employers want to see. Your skills section lets you list your most admirable skills and qualities, but remember to scan the job description to outline the specific attributes the employer is looking for.

When listing your technical and interpersonal skills, we recommend that you make use of a skills matrix. A skills matrix allows you to save space, it makes your information easy to read and easy to find, and it is visually pleasing.

Technical Skills Examples

Soft Skills Examples

Qualifications/Certifications associated with Flight Attendants

Optional Extras for Flight Attendant Resumes

Your resume is now complete, but you still have information that you want to include to show further that you are the perfect candidate.

The optional extras section is just what you are looking for. Here you can include information that you might not have included in the previous section and really seal the deal and land yourself an interview.

Below we have listed a few sections to help you get started:

• Languages – Flight attendants travel all over the world and are exposed to many different languages. Although you will not be able to speak every language you encounter, just speaking one other language proficiently will greatly increase your chances of landing an interview.
• Volunteer Experience – If you have volunteer experience, it can be very attractive; however, it must be relevant to this field.
• Hobbies & Interests – Adding hobbies and interests to your resume that are relevant to this field will show the reader that you are a hard-working candidate who is really interested in this field.
• Certifications & Awards – Here, you can include information about times when you were awarded awards and certificates for excellent service. Remember to add quantification.
• Memberships – A flight attendant resume is also a good place to list relevant groups you are a member of.

Professional information of Flight Attendants

Sectors:  Travel, Tourism Career Type:  Functional, Professional, Customer Relations Person type:  Server, Waiter , Assistant, Administrator Education levels:  From High School Diploma to Bachelor Degree Salary indication:  Average $ 77 880 ( Salary.com ) Labor market : Subject to 17% growth from 2019 – 2029 ( BLS ) Organizations : Aviation (Private, Public, Government, Corporate, Military)

Flight Attendant Word Resume Download

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Flight Attendant skills for your resume and career

A flight attendant needs a variety of hard skills to ensure the safety of passengers and the smooth operation of the flight. These include knowledge of emergency equipment, medical emergencies, and safety regulations. They must also be familiar with the aircraft cabin, perform safety checks, and follow federal aviation administration guidelines. Additionally, they need to be trained in CPR and know how to handle non-emergency situations.

Soft skills are also crucial for a flight attendant. They must provide excellent customer service, be able to assist passengers in finding their seats and storing their packages, and ensure that they are comfortable during the flight. They also need to be able to handle emergency situations professionally and calmly, and provide direction and assistance to passengers in these situations.

15 flight attendant skills for your resume and career

1. passenger safety.

Passenger safety is the responsibility of a flight attendant to ensure that all passengers on board an aircraft are safe and comfortable during the flight. They do this by following established company policies and procedures, remembering all regulated information and procedures, and ensuring that passengers are aware of safety protocols and emergency exits.

• Certified to facilitate evacuation of Airbus aircraft, identified potential threats to passenger safety, and responded quickly to medical emergencies.
• Provided efficient/courteous personalized service and ensured passenger safety/comfort on assigned 50-passenger seat commercial jet aircraft on US continental domestic flights.

2. Customer Service

Customer service is the act of helping and supporting customers before, during, and after a purchase or interaction. Flight attendants use customer service by providing a welcoming environment, addressing customer requests, and ensuring a seamless experience. They also extend their customer base by promoting repeat business and solve problems to deliver superior service. This is evident in the many excellent customer service letters and certificates they receive from passengers and management.

• Provide exemplary customer service/concierge-level experience to exceed customer expectations.
• Flight Attendant/Registered Nurse with Flight Services International/Atlas Air with a record of success for delivering excellent customer service and satisfaction.

3. Emergency Equipment

Emergency equipment is the tools and devices used in case of an emergency on a flight. Flight attendants use emergency equipment to respond to emergencies and operate it to ensure the safety of passengers and the aircraft. They perform safety checks before the flight to ensure that the equipment is in good condition and know how to operate it. They also demonstrate the use of emergency equipment to passengers and have yearly training to maintain their proficiency.

• Completed extensive training for Federal Aviation Administration (FAA) qualifying positions on seven different aircraft in emergency equipment and procedures.
• Consolidated trip report and daily checklist information regarding work performed, emergency equipment, safety procedures, and appearance standards.

4. Non-Emergency Situations

Non-emergency situations are events that require a calm and professional response, but do not pose an immediate threat to safety. Flight attendants use their skills to handle these situations, such as resolving disputes between passengers or assisting with medical issues. They provide leadership and guidance to ensure the comfort and safety of all passengers.

• Provide leadership in emergency and non-emergency situations- Calmly resolve passenger situations during flight, including disorderly passengers, and Medical emergencies.
• Respond to diverse emergency and non-emergency situations in compliance with airline standards.

CPR stands for Cardiopulmonary Resuscitation. Flight attendants use CPR to respond to medical emergencies on board, like heart attacks or cardiac arrests. They receive training and certification in CPR, including operating a defibrillator. They also review CPR techniques regularly, along with other emergency procedures like evacuation and first aid.

• Completed CPR training and specialized emergency evacuation procedures such as risk landing in anticipation of any urgent or critical situations.
• Certified CPR & First Aid Administrator responsible for directing international and domestic passengers while delivering exceptional comfort and safety.

6. Medical Emergencies

Medical emergencies are unexpected events that require immediate attention. Flight attendants use their training to respond appropriately to these situations. They might aid passengers until qualified medical assistance is available, administer first aid, or delegate responsibilities to handle the emergency. They might also coordinate with medical personnel on board or interpret for passengers in a different language.

• Provided timely and relevant solutions to issues and requests and responded appropriately to medical emergencies and security events.
• Recognized and responded appropriately to a variety of situations, including medical emergencies and safety and security-related events.

Choose from 10+ customizable flight attendant resume templates

7. safety regulations.

Safety regulations are rules and guidelines set in place to ensure the well-being of everyone involved. Flight attendants use these regulations by briefing passengers on emergency equipment and procedures, supervising fellow attendants to ensure compliance, and following airline guidelines. They also make sure everyone on board follows security and safety rules. This includes monitoring flights for security issues, providing education on safety procedures, and demonstrating these procedures on board.

• Presented flight safety protocol to passengers, and leveraged knowledge of safety regulations in emergency situations.
• Brief passengers on aircraft emergency equipment and procedures and ensures passenger compliance with all safety regulations

8. Safety Equipment

Safety equipment is all the necessary tools and devices that help prevent accidents or injuries during flight. Flight attendants use safety equipment to ensure the safety of passengers. They inspect and operate emergency equipment, demonstrate safety procedures, and brief passengers on the use of safety equipment. They also verify that all safety equipment functions according to federal guidelines.

• Assisted with on-board safety instructions to passengers, operated safety equipment, assisted with baggage to ensure compliance with governmental agencies
• Delivered top-quality customer service to all passengers as supported by the dissemination of information on safety equipment utilization.

9. Federal Aviation Administration

The Federal Aviation Administration (FAA) is a federal agency responsible for regulating and overseeing all aspects of civil aviation in the United States. Flight attendants use the FAA's guidelines and regulations to ensure safety and security on board. They comply with the agency's rules for emergency procedures, customer service, and passenger safety measures. For example, they follow the FAA's protocols for emergency evacuations and conduct safety checks required by the agency.

• Conducted security and safety procedures regulated by Federal Aviation Administration and assisted passengers with seat assignments and carry-on baggage storage.
• Acquired knowledge of the Federal Aviation Administration industry including regulatory guidelines, emergency procedures, and customer service delivery.

10. Aircraft Cabin

An aircraft cabin is the section of an airplane where passengers and crew sit. Flight attendants use the aircraft cabin by maintaining safety conditions, educating passengers on safety procedures, and assisting in emergency situations. They also prepare the cabin for landing, conduct safety inspections, and provide services to passengers.

• Maintained safe conditions in aircraft cabin, educated passengers on safety procedures, and assisted passengers in emergency situations.
• Prepared aircraft cabin and customers for emergency landing.

11. International Flights

International flights are flights that travel between countries. Flight attendants use international flights to provide customer service and ensure safety, security, and comfort for passengers. They also understand and respect differing cultures and regional customs.

• Maintained positive relationships with passengers on both domestic and international flights to elicit a positive experience and ensure repeat customers.
• Operated domestic and international flights providing a high level of Customer Service, following corporate safety guidelines and FAA Regulations.

12. Safety Checks

Safety checks are a crucial part of a flight attendant's job. They ensure the safety of the aircraft and passengers by conducting thorough checks before, during, and after flights. This includes monitoring the cabin, checking emergency equipment, and following detailed policies and procedures. They also perform quality analysis on flights, including electrical lighting and lavatory facilities.

• Maintained cabin-wide safety by performing detailed safety checks, constant cabin observation and following detailed policies and procedures.
• Demonstrated safety features of aircraft to passengers and performed safety checks and security sweeps on-board.

13. Beverage Service

Beverage service is the act of providing drinks to passengers on a flight. Flight attendants use beverage service to ensure passenger comfort and satisfaction. They offer a range of drinks, from complimentary water to paid beverages like alcohol. They also handle any related transactions and tasks, such as collecting and depositing revenue.

• Conducted routine cabin equipment checks, emergency safety demonstrations and full range beverage services for airline customers.
• Assisted passengers with all in-flight requirements including food/beverage service, baggage handling and reassurance.

14. Flight Deck

The flight deck is the area where the pilots control the aircraft. Flight attendants use the flight deck to communicate about the safety and security of the flight. They follow instructions from the flight deck crew during emergency situations and relay information to passengers about turbulent weather, delays, or emergency procedures.

• Maintain communication between flight deck and cabin.-Maintaining/ completing all paperwork each flight.-Ensuring passenger safety by doing security checks.-Keeping guest satisfaction.
• Prepared/Served meals and beverages, effectively implemented instructions from the flight deck and follow appropriate emergency procedures established by Delta!

15. Alcoholic Beverages

Alcoholic beverages are drinks that contain alcohol. Flight attendants use them by serving and selling them to passengers during flights. They also handle the cash transactions and inventory of these drinks. They need to ensure that passengers are of legal age to consume alcohol.

• Served refreshments and alcoholic beverages according to passenger requests.
• Sell alcoholic beverages to passengers.

12 Flight Attendant Resume Examples

Build a professional flight attendant resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 12 + resume templates to create your flight attendant resume.

What skills help Flight Attendants find jobs?

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List of flight attendant skills to add to your resume

The most important skills for a flight attendant resume and required skills for a flight attendant to have include:

• Passenger Safety
• Customer Service
• Emergency Equipment
• Non-Emergency Situations
• Medical Emergencies
• Safety Regulations
• Safety Equipment
• Federal Aviation Administration
• Aircraft Cabin
• International Flights
• Safety Checks
• Beverage Service
• Flight Deck
• Alcoholic Beverages
• Professional Appearance
• Federal Regulations
• Emergency Evacuation Procedures
• Airline Passengers
• Security Checks
• Safety Measures
• Fire Extinguishers
• Travel Industry
• Flight Operations
• Medical Situations
• Fine Dining
• Oxygen Masks
• Class Service
• Resuscitation
• Relevant Safety Procedures
• First Aid Kits
• Security Procedures
• Cabin Equipment
• Stressful Situations
• Drink Service
• Cabin Safety
• Customer Expectations
• Crew Coordination
• Travel Routes
• Carry-On Luggage
• Flight Delays
• Customer Safety
• Life Jackets

Updated June 25, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Flight Attendant Resume Sample

Creating a professional resume is a crucial step for aspiring flight attendants to stand out in a competitive job market.

Below, you will find a detailed example of an effective flight attendant resume.

Use this sample as a reference to build your resume, ensuring that you tailor each section to reflect your unique qualifications and achievements.

This approach will help you present yourself as a strong candidate for any flight attendant position.

Sample Resume for Flight Attendant Position

Name: [Your Name]

Contact Information: [Address] [Phone Number] [Email Address] [LinkedIn Profile]

Professional Summary

Enthusiastic and dedicated flight attendant with over five years of experience providing exceptional customer service on domestic and international flights. Adept at ensuring passengers’ safety and comfort while maintaining compliance with aviation regulations. Proven track record of effectively handling emergency situations and resolving conflicts calmly and efficiently.

Core Competencies

• Passenger Safety & Security
• Customer Service Excellence
• Emergency Response & First Aid
• Team Collaboration
• Communication Skills
• Problem-Solving & Conflict Resolution
• In-Flight Sales & Services
• Multilingual: [Languages Spoken]

Selected Achievements

• Achieved a 98% customer satisfaction rating based on post-flight surveys.
• Successfully managed emergency evacuations for over 200 passengers without injuries.
• Generated revenue of $50,000 annually through in-flight sales and upselling strategies.
• Provided timely and effective medical assistance to a passenger experiencing a severe allergic reaction mid-flight, ensuring swift recovery and earning commendation from the airline’s chief medical officer.
• Recognized as ‘Employee of the Month’ multiple times for exceptional performance and dedication.

Professional Experience

Flight Attendant XYZ Airlines, New York, NY January 2018 – Present

• Exceeded in-flight sales targets by 20% through the introduction of new product promotions and personalized passenger recommendations, substantially boosting the company’s revenue.
• Conducted pre-flight safety checks and briefings for crews of up to 10 members, ensuring compliance with all aviation regulations and airline policies.
• Provided first aid and medical assistance to passengers in emergencies, maintaining a professional demeanor, with over 20 successful interventions.
• Delivered exceptional customer service, addressing passenger needs and concerns promptly, improving overall flight satisfaction scores by 15%.
• Assisted with boarding procedures and luggage stowage for an average of 200 passengers per flight.

Flight Attendant ABC Airways, Austin, TX June 2015 – December 2017

• Ensured the safety and comfort of passengers on over 500 domestic and international flights.
• Conducted safety demonstrations for an average of 150 passengers per flight and provided thorough instructions in emergency procedures.
• Responded to passenger inquiries and resolved service-related issues efficiently, achieving a 95% resolution rate on the first contact.
• Assisted passengers with special needs, ensuring a comfortable flying experience for over 100 passengers annually.
• Managed in-flight sales, generating additional revenue of $5,000 per month and maintaining accurate inventory records.

Bachelor of Arts in Hospitality Management [University Name], [Location] [Year of Graduation]

Certified Flight Attendant Training Program [Training Institute Name], [Location] [Year of Completion]

Certifications

• FAA Certified Flight Attendant
• CPR and First Aid Certified
• [Other Relevant Certifications]
• English (Fluent)
• Spanish (Conversational)
• French (Basic)

Available upon request.

Tips for Writing a Great Flight Attendant Resume

• Highlight Relevant Experience: Focus on your experience in the customer service or aviation industry, emphasizing roles that demonstrate your ability to handle in-flight responsibilities and passenger interactions.
• Showcase Core Skills: Clearly list key skills such as communication, teamwork, emergency response, and multilingual abilities that are crucial for flight attendants.
• Use Quantifiable Achievements: Include specific achievements with measurable results, such as improving customer satisfaction scores or successfully managing emergencies.
• Tailor to the Job Description: Customize your resume for each application by matching your qualifications and experiences to the job requirements mentioned in the job posting.
• Professional Layout and Design: Ensure your resume is clean, well-organized, and easy to read. Use bullet points for clarity and maintain a professional tone throughout.

Flight Attendant Resume FAQs

1. what should be included in a flight attendant resume.

A flight attendant resume should include the following sections:

• Contact Information: Your name, address, phone number, email address, and LinkedIn profile.
• Professional Summary: A brief description of your experience, skills, and career objectives.
• Core Competencies: A list of key skills relevant to the role, such as customer service, safety, and communication skills.
• Selected Achievements: Quantifiable accomplishments that demonstrate your proficiency and success in the role.
• Professional Experience: Detailed descriptions of your previous job roles and responsibilities.
• Education: Academic qualifications and any relevant training programs.
• Certifications: Credentials such as FAA certification and first aid training.
• Languages: Any languages spoken, indicating proficiency levels.
• References: Available upon request or provided as per the job application requirements.

2. How can I make my resume stand out to recruiters?

To make your resume stand out:

• Customize for Each Application: Tailor your resume to match the specific job description.
• Use Quantifiable Metrics: Highlight achievements with numbers (e.g., “improved customer satisfaction by 20%”).
• Showcase Relevant Skills: Emphasize skills that are critical for flight attendants, like emergency response and multilingual capabilities.
• Include Professional Design: Ensure the resume is neat, easy to read, and professionally formatted.
• Summarize Core Competencies: Clearly list the skills that align with the job requirements.

3. Is prior flight attendant experience necessary to apply?

While prior flight attendant experience is beneficial, it is not always required. Many airlines provide training programs for new hires. If you lack direct experience, emphasize transferable skills from related fields such as customer service, emergency response, and hospitality.

4. How do I address employment gaps on my resume?

To address employment gaps:

• Be Honest: Briefly explain the gap in your cover letter or resume if it’s significant.
• Focus on Skills: Highlight any skills or certifications acquired during the gap.
• Use Functional Resume Format: This format emphasizes skills and achievements over specific job history, which can help minimize the focus on gaps.

5. Can I include part-time or volunteer work on my resume?

Yes, you can include part-time or volunteer work, especially if it relates to the skills required for a flight attendant. Emphasize the relevant skills and experiences gained through these positions, such as customer interaction, teamwork, and problem-solving abilities. This can demonstrate your commitment and relevant experience, regardless of the work’s nature or duration.

• Top 20 Flight Attendant Achievements and Accomplishments for Resume
• American Airlines Flight Attendant Job Description and Duties
• Flight Attendant Cover Letter Sample & Writing Guide
• Flight Attendant Email Cover Letter: 2 Samples

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1 Flight Attendant Resume Example for Your 2024 Job Search

Flight attendants are experts at providing excellent customer service and ensuring the safety of passengers. As a Flight Attendant, your resume should be just like a flight plan. It should be organized, detailed, and provide a clear path to success. In this guide, we'll explore X Flight Attendant resume examples that will help you land your dream job.

Resume Examples

Resume guidance.

• High Level Resume Tips
• Must-Have Information
• Why Resume Headlines & Titles are Important
• Writing an Exceptional Resume Summary
• How to Impress with Your Work Experience
• Top Skills & Keywords
• Go Above & Beyond with a Cover Letter
• Resume FAQs
• Related Resumes

Common Responsibilities Listed on Flight Attendant Resumes:

• Greet passengers and assist with seating arrangements
• Demonstrate safety procedures and emergency protocols
• Provide passengers with information about the flight, including estimated arrival time
• Serve meals and beverages to passengers
• Assist passengers with special needs, such as those with disabilities
• Respond to passenger inquiries and complaints
• Ensure passengers comply with safety regulations
• Monitor passenger behavior and respond to any disruptive behavior
• Collect tickets and boarding passes
• Assist passengers with luggage
• Perform pre-flight and post-flight duties, such as checking the cabin for cleanliness and security
• Complete paperwork, such as flight logs and incident reports

You can use the examples above as a starting point to help you brainstorm tasks, accomplishments for your work experience section.

Flight Attendant Resume Example:

• Implemented a new customer service training program for the flight crew, resulting in a 25% increase in positive customer feedback and a 10% decrease in customer complaints.
• Collaborated with the in-flight catering team to introduce new menu options, resulting in a 15% increase in customer satisfaction ratings for food and beverage services.
• Developed and implemented a new cabin cleaning checklist, resulting in a 20% improvement in cabin cleanliness scores and a 5% increase in on-time departures.
• Managed a team of flight attendants to consistently achieve a 95% or higher on-time departure rate, resulting in improved customer satisfaction and increased revenue.
• Developed and implemented a new emergency response protocol, resulting in a 15% decrease in response time and a 10% increase in passenger safety ratings.
• Collaborated with the flight operations team to optimize flight schedules, resulting in a 5% increase in flight efficiency and a 10% decrease in fuel costs.
• Developed and implemented a new passenger feedback system, resulting in a 20% increase in customer satisfaction ratings and a 10% decrease in customer complaints.
• Collaborated with the flight operations team to optimize flight routes, resulting in a 5% decrease in flight time and a 10% decrease in fuel costs.
• Implemented a new onboard sales program, resulting in a 10% increase in revenue from in-flight sales.
• Customer service excellence
• Team management and leadership
• Effective communication
• Conflict resolution
• Time management and punctuality
• Emergency response and safety protocols
• Flight operations coordination
• Menu planning and catering coordination
• Cabin cleanliness and organization
• Passenger feedback analysis
• Route optimization and fuel efficiency
• In-flight sales and revenue generation
• Training program development and implementation
• Adaptability and flexibility
• Multilingual proficiency (if applicable)

High Level Resume Tips for Flight Attendants:

Must-have information for a flight attendant resume:.

Here are the essential sections that should exist in an Flight Attendant resume:

• Contact Information
• Resume Headline
• Resume Summary or Objective
• Work Experience & Achievements
• Skills & Competencies

Additionally, if you're eager to make an impression and gain an edge over other Flight Attendant candidates, you may want to consider adding in these sections:

• Certifications/Training

Let's start with resume headlines.

Why Resume Headlines & Titles are Important for Flight Attendants:

Flight attendant resume headline examples:, strong headlines.

• Experienced Flight Attendant with a passion for providing exceptional customer service and ensuring the safety and comfort of all passengers
• Multilingual Flight Attendant with a proven ability to communicate effectively with diverse passengers and provide personalized service in multiple languages
• Detail-oriented Flight Attendant with expertise in emergency procedures and a track record of maintaining a safe and secure cabin environment

Why these are strong:

• These resume headlines are strong because they highlight key skills and qualities that are essential for Flight Attendants. The first headline emphasizes the candidate's experience and dedication to customer service and safety. The second headline showcases the candidate's language skills and ability to provide personalized service to diverse passengers. Finally, the third headline highlights the candidate's expertise in emergency procedures and commitment to maintaining a safe and secure cabin environment, which are critical factors that hiring managers look for in Flight Attendants.

Weak Headlines

• Experienced Flight Attendant with Excellent Customer Service Skills
• Flight Attendant with Strong Safety Record and Communication Skills
• Detail-Oriented Flight Attendant with Multilingual Abilities

Why these are weak:

• These resume headlines need improvement for Flight Attendants as they lack specificity and fail to highlight the unique value or accomplishments that the candidates bring to the table. The first headline mentions experience and customer service skills, but doesn't provide any context or results, such as awards or commendations. The second headline mentions a strong safety record and communication skills, but doesn't showcase any measurable achievements or certifications that could strengthen the candidate's profile. The third headline mentions being detail-oriented and multilingual, but doesn't provide any examples of how these skills have been utilized to benefit previous employers or passengers.

Writing an Exceptional Flight Attendant Resume Summary:

Flight attendant resume summary examples:, strong summaries.

• Experienced Flight Attendant with 5 years of service, consistently providing exceptional customer service and ensuring passenger safety. Skilled in emergency procedures and conflict resolution, with a proven track record of maintaining a calm and professional demeanor in high-pressure situations.
• Multilingual Flight Attendant with a passion for cultural exchange, fluent in Spanish, French, and Mandarin. Adept at creating a welcoming environment for international passengers, providing personalized service and ensuring their comfort throughout the flight.
• Detail-oriented Flight Attendant with a focus on efficiency and organization, responsible for managing cabin inventory and ensuring timely delivery of meals and beverages. Skilled in anticipating passenger needs and providing proactive service, resulting in consistently high customer satisfaction ratings.
• These resume summaries are strong for Flight Attendants as they highlight the candidates' key skills, experience, and language abilities. The first summary emphasizes the candidate's ability to handle emergency situations and maintain professionalism under pressure, which is essential for the role. The second summary showcases the candidate's language skills and cultural awareness, making them highly appealing to airlines that serve international routes. Lastly, the third summary demonstrates the candidate's attention to detail and customer service skills, which are critical for ensuring a smooth and enjoyable flight experience for passengers.

Weak Summaries

• Flight Attendant with experience in providing exceptional customer service and ensuring passenger safety, seeking a new opportunity to continue delivering high-quality service in a dynamic airline environment.
• Experienced Flight Attendant with a background in various airlines and destinations, skilled in emergency procedures and conflict resolution, looking to leverage my expertise to provide a safe and comfortable travel experience for passengers.
• Flight Attendant with a passion for travel and a commitment to creating a positive customer experience, dedicated to ensuring on-time departures and arrivals, and maintaining a clean and organized cabin environment.
• These resume summaries need improvement for Flight Attendants as they lack specific examples of the candidates' accomplishments or unique value. The first summary provides only a general overview of the candidate's experience, without mentioning any specific achievements or skills that set them apart from other Flight Attendants. The second summary mentions emergency procedures and conflict resolution, but doesn't provide any quantifiable results or details on the candidate's successes in implementing these approaches, which would make their profile more compelling to potential employers. The third summary mentions a passion for travel and a commitment to customer experience, but again, lacks specific examples or achievements that demonstrate the candidate's ability to deliver exceptional service.

Resume Objective Examples for Flight Attendants:

Strong objectives.

• Seeking a Flight Attendant position to utilize my exceptional customer service skills, attention to detail, and ability to remain calm under pressure to ensure a safe and comfortable travel experience for all passengers.
• Aspiring Flight Attendant with a passion for travel and a commitment to providing exceptional service, seeking an opportunity to learn and grow in a dynamic airline environment while contributing to the success of the team.
• Recent graduate with a degree in Hospitality and Tourism Management, eager to apply my knowledge of industry standards and best practices to provide a memorable and enjoyable travel experience for passengers as a Flight Attendant.
• These resume objectives are strong for up and coming Flight Attendants because they showcase the candidates' relevant skills, passion for the job, and eagerness to learn and contribute to the success of the airline. The first objective emphasizes the candidate's customer service skills and ability to remain calm under pressure, which are essential qualities for a Flight Attendant. The second objective showcases the candidate's commitment to providing exceptional service and willingness to learn and grow in the role. Lastly, the third objective highlights the candidate's educational background in hospitality and tourism management, demonstrating a strong foundation for success in the role.

Weak Objectives

• Seeking a Flight Attendant position where I can utilize my customer service skills and travel the world.
• Aspiring Flight Attendant with a passion for aviation and a desire to learn more about the industry.
• Recent graduate with a degree in hospitality management, interested in pursuing a career as a Flight Attendant.
• These resume objectives need improvement for up and coming Flight Attendants because they lack specificity and don't effectively showcase the unique value or skills the candidates possess. The first objective is generic and doesn't provide any information about the candidate's background, experience, or any specific airlines they are interested in. The second objective hints at a passion for aviation, but it doesn't mention any relevant experience, education, or skills the candidate possesses. The third objective, although it mentions a degree in hospitality management, doesn't elaborate on the candidate's expertise, skills, or any particular area of flight attendant duties they are passionate about, which would make their profile more appealing to potential employers.

Write a More Targeted Resume with AI

Speed up your resume creation process with the resume builder . generate tailored resume summaries in seconds., how to impress with your flight attendant work experience:, best practices for your work experience section:.

• Emphasize your ability to provide exceptional customer service, including any awards or recognition you have received for outstanding service.
• Highlight your safety and emergency training, including any certifications or experience in handling emergency situations.
• Showcase your ability to work well under pressure and handle difficult situations with grace and professionalism.
• Describe your experience in managing and prioritizing tasks, such as serving meals, handling luggage, and ensuring passenger comfort.
• Demonstrate your ability to work as part of a team, including any collaborative success stories with other flight attendants or crew members.
• Mention any language skills or cultural knowledge that may be relevant to the airline's routes or customer base.
• Use industry-specific language and terminology, such as FAA regulations and airline policies, to show your understanding of the job requirements.

Example Work Experiences for Flight Attendants:

Strong experiences.

Provided exceptional customer service to passengers, ensuring their safety and comfort throughout the flight, resulting in a 95% satisfaction rating from passengers.

Demonstrated strong problem-solving skills by effectively handling and resolving conflicts between passengers, resulting in a 30% decrease in passenger complaints over a six-month period.

Collaborated with the flight crew to execute emergency procedures and protocols, ensuring the safety of all passengers and crew members during a medical emergency.

Conducted pre-flight safety checks and briefings, ensuring compliance with FAA regulations and protocols, resulting in a 100% safety record for all flights.

Managed and coordinated in-flight services, including meal and beverage service, duty-free sales, and entertainment options, resulting in a 25% increase in revenue for the airline.

Trained and mentored new flight attendants, resulting in a 20% improvement in their performance and overall team satisfaction.

• These work experiences are strong because they demonstrate the Flight Attendant's ability to provide excellent customer service, handle conflicts effectively, and ensure the safety of passengers and crew members. Additionally, the candidate showcases their ability to manage in-flight services and train new team members, which highlights their leadership and teamwork skills. Overall, these experiences demonstrate the candidate's ability to perform their duties effectively and contribute to the success of the airline.

Weak Experiences

Assisted passengers with boarding and disembarking, ensuring safety and comfort throughout the flight.

Provided exceptional customer service, addressing passenger needs and concerns in a timely and professional manner.

Conducted pre-flight safety checks and demonstrated proper use of safety equipment.

Managed inventory of onboard supplies and ensured adequate stock levels for upcoming flights.

Collaborated with other flight attendants to create a welcoming and enjoyable in-flight experience for passengers.

Participated in emergency response training and drills to ensure preparedness for any potential situations.

• These work experiences are weak because they lack specificity and quantifiable results. They provide generic descriptions of tasks performed without showcasing the impact of the individual's work or the benefits brought to the company. To improve these bullet points, the candidate should focus on incorporating metrics to highlight their achievements, using more powerful action verbs, and providing clear context that demonstrates their leadership qualities and direct contributions to successful outcomes.

Top Skills & Keywords for Flight Attendant Resumes:

Top hard & soft skills for flight attendants, hard skills.

• Safety Procedures and Protocols
• Emergency Response Training
• First Aid and CPR Certification
• Conflict Resolution and De-escalation
• Customer Service and Hospitality
• Food and Beverage Service
• Language Proficiency (if applicable)
• Aircraft Equipment Operation
• Cabin Cleanliness and Maintenance
• Security Measures and Screening
• Teamwork and Collaboration
• Time Management and Prioritization

Soft Skills

• Communication and Interpersonal Skills
• Conflict Resolution and Problem Solving
• Attention to Detail and Organization
• Adaptability and Flexibility
• Empathy and Compassion
• Multitasking and Time Management
• Cultural Awareness and Sensitivity
• Safety and Emergency Procedures
• Positive Attitude and Professionalism
• Stress Management and Resilience

Go Above & Beyond with a Flight Attendant Cover Letter

Flight attendant cover letter example: (based on resume).

Dear Hiring Manager at Company Name,

I am excited to apply for the Flight Attendant position at your esteemed airline. With my extensive experience in the aviation industry, I am confident that I can provide exceptional service to your passengers and contribute to the success of your airline.

As a Flight Attendant, I have developed and implemented various programs that have resulted in improved customer satisfaction ratings, decreased customer complaints, and increased revenue. In my most recent role, I implemented a new customer service training program for the flight crew, resulting in a 25% increase in positive customer feedback and a 10% decrease in customer complaints. Additionally, I collaborated with the in-flight catering team to introduce new menu options, resulting in a 15% increase in customer satisfaction ratings for food and beverage services. I also developed and implemented a new cabin cleaning checklist, resulting in a 20% improvement in cabin cleanliness scores and a 5% increase in on-time departures.

In my previous roles, I managed a team of flight attendants to consistently achieve a 95% or higher on-time departure rate, resulting in improved customer satisfaction and increased revenue. I also developed and implemented a new emergency response protocol, resulting in a 15% decrease in response time and a 10% increase in passenger safety ratings. Additionally, I collaborated with the flight operations team to optimize flight schedules, resulting in a 5% increase in flight efficiency and a 10% decrease in fuel costs.

I am confident that my experience and skills make me an ideal candidate for this position. I am passionate about providing exceptional service to passengers and ensuring their safety and comfort throughout their journey. I am also a team player and thrive in a fast-paced environment.

Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further.

[Your Name]

As a Flight Attendant, you understand the importance of providing exceptional customer service and ensuring the safety and comfort of passengers. Similarly, pairing your resume with a well-crafted cover letter can give you a competitive edge and significantly increase your chances of landing an interview. A cover letter is an extension of your resume, an opportunity to showcase your passion for the role and highlight your relevant experience. Contrary to common belief, crafting a compelling cover letter doesn't have to be a daunting task, and the benefits far outweigh the effort required.

Here are some compelling reasons for submitting a cover letter as a Flight Attendant:

• Personalize your application and showcase your genuine interest in the airline and the role
• Illustrate your unique value proposition and how your skills align with the specific job requirements, such as excellent communication and problem-solving skills
• Communicate your understanding of the airline's values and how you plan to uphold them, such as prioritizing safety and providing exceptional customer service
• Share success stories and achievements that couldn't be accommodated in your resume, such as going above and beyond to assist a passenger in need
• Demonstrate your writing and communication skills, which are essential for Flight Attendants
• Differentiate yourself from other applicants who might have opted not to submit a cover letter, showing your dedication and attention to detail.

In summary, a cover letter is a powerful tool that can help you stand out from the competition and showcase your passion and skills as a Flight Attendant. Don't miss out on this opportunity to make a lasting impression and increase your chances of landing your dream job.

Resume FAQs for Flight Attendants:

How long should i make my flight attendant resume.

A Flight Attendant resume should ideally be one page long. This length is sufficient to showcase your relevant skills, experience, and qualifications without overwhelming the recruiter. As a Flight Attendant, it is essential to highlight your customer service skills, language proficiency, and any relevant certifications or training. Keep your resume concise and focused on your most relevant and impressive accomplishments, tailoring it to the specific airline you are applying to. Remember that recruiters often have limited time to review resumes, so a well-organized, one-page resume will make it easier for them to quickly assess your suitability for the role.

What is the best way to format a Flight Attendant resume?

The best way to format a Flight Attendant resume is to focus on clarity, organization, and highlighting relevant skills and experiences. Here are some tips to create an effective Flight Attendant resume: 1. Choose a clean and professional layout: Use a simple font, such as Arial or Calibri, and maintain a font size between 10-12 points. Use consistent formatting for headings, bullet points, and spacing throughout the document. 2. Start with a strong objective or summary statement: This should be a brief, 2-3 sentence statement that highlights your career goals, relevant skills, and why you would be an excellent fit for a Flight Attendant position. 3. Emphasize relevant work experience: List your work experience in reverse chronological order, starting with your most recent position. Focus on experiences that demonstrate your customer service skills, ability to handle emergencies, and adaptability. For each position

Which Flight Attendant skills are most important to highlight in a resume?

As an AI language model, I don't have personal experience as a Flight Attendant, but I can provide some general information on the skills that are important to highlight in a Flight Attendant resume. Firstly, excellent communication skills are essential for Flight Attendants. They need to be able to communicate effectively with passengers, crew members, and ground staff. This includes being able to speak clearly and confidently, listen actively, and provide clear instructions. Secondly, customer service skills are also crucial for Flight Attendants. They need to be able to provide a high level of service to passengers, including being friendly, helpful, and accommodating. This includes being able to handle difficult situations calmly and professionally. Thirdly, safety and emergency procedures knowledge is a must-have skill for Flight Attendants. They need to be able to respond quickly and efficiently in the event of an emergency, and ensure that all passengers are safe and secure. Lastly, organizational skills are also important for Flight Attendants. They need to be able to manage their time effectively, prioritize tasks, and ensure that all necessary duties are completed. In summary, Flight Attendants should highlight their communication, customer service, safety and emergency procedures knowledge, and organizational skills in their resumes. These skills are essential

How should you write a resume if you have no experience as a Flight Attendant?

If you have no experience as a Flight Attendant, it's important to focus on transferable skills and experiences that can make you a strong candidate for the job. Here are some tips for writing a resume: 1. Start with a strong objective statement: Your objective statement should clearly state your desire to become a Flight Attendant and highlight any relevant skills or experiences you have. 2. Highlight customer service experience: Flight Attendants are responsible for providing excellent customer service to passengers, so any experience you have in this area should be highlighted on your resume. This could include retail or hospitality experience, for example. 3. Emphasize communication skills: Flight Attendants need to be able to communicate effectively with passengers and other crew members, so any experience you have in public speaking, customer service, or teamwork should be highlighted. 4. Include any relevant certifications or training: If you have completed any training or certification programs related to aviation or customer service, be sure to include them on your resume. 5.

Compare Your Flight Attendant Resume to a Job Description:

See how your Flight Attendant resume compares to the job description of the role you're applying for. Our free Resume and Job Description Match tool will analyze and score your resume based on how well it aligns with the position. Here's how you can use the comparison tool to improve your Flight Attendant resume, and increase your chances of landing the interview:

• Identify opportunities to further tailor your resume to the Flight Attendant job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.

Related Resumes for Flight Attendants:

Flight attendant resume example, more resume guidance:.

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Flight Attendant Resume: Expert Advice and Examples

As a Flight Attendant, the sky is really the limit in terms of your career, but are your resume writing skills leaving you feeling grounded? Maybe you just need a pre-job safety demonstration to write the ideal resume and land that ideal gig as a host. We can help!

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Being a flight attendant isn’t just an exciting job, it’s a necessary part of the aviation industry.

As a flight attendant, you’re the life of a trip; you act as one of the few bridges between airline and guest , and as a result must be attuned to the needs of both .

Being a cabin crew member is truly unique. It’s a job that allows you to work closely with people of all backgrounds, constantly work to improve guest experiences, and even travel the world.

For these reasons, working for an airline is the dream job of many people from all over the world, and why landing the position is no easy task.

To score a position as one, you’ll need to put in some work. Luckily, by using our AI-powered resume builder you can create your killer resume , then your potential to get invited to an interview for a flight attendant job will be sky-high.

In this article, we’ll discuss what cabin crew members do, how to pursue becoming one, and what you need to do to create a resume that stands out from the rest.

With these tips and tools under your belt, you’ll be on your first working flight in no time!

In this article, we’ll discuss:

Flight Attendant Resume Sample

Before we start giving you a lot of information to write your resume for a cabin crew position, let’s have a glimpse of a resume example .

The following example is for a candidate with 5 years of experience, which was written according to all the tips we’ll cover in this article:

[Sam Alford]

[Flight Attendant]

[12 Sunsetview Drive, OH 90017 | 213-555-0198 | [email protected]]

Personable and dedicated flight attendant with 5+ years experience on domestic and international commercial flights. Developed excellent customer service skills and communicated regularly to accommodate guests and assist colleagues. Proficient in Spanish speaking and listening, fully trained in CPR and AED, and skilled at both safety consciousness and emergency preparedness.

Flight Attendant

American Airlines | Fort Worth, TX 2018 – 2021

• Traveled domestically and internationally with an average of 120 flight hours per month
• Led safety briefings for 100 to 400 passengers at a time, and provided flight reports over the PA
• Assisted passengers with stowing luggage up to 50 pounds, served meals, snacks, and beverages, collected trash, and responded to individual passenger requests
• Identified, analyzed, and communicated cabin maintenance concerns with the Pilot-in-Command.
• Maintained guest safety, comfort, and security by utilizing customer service skills.
• Provided on-the-job training to two full-time flight attendants.

Spirit Airlines | Miramar, FL 2016 – 2018

• Conducted pre-flight safety demonstrations and checks of the cabin.
• Assisted during on-flight emergencies by providing CPR and first aid.
• Accommodated guests by communicating needs with other flight staff.
• Cross-sold meals and beverages to 100+ passengers on domestic flights, increasing revenue by 12%
• Restocked cabin supplies and refreshments.
• Interacted with guests to solve problems as they arose and mediate conflicts.

Flight Attendant School and Career Training Program

Inflight Institute | NW Calgary, Alberta (Canada) 2015 – 2016

• Customer service
• Attention to detail
• Flight equipment maintenance
• Problem-solving
• Multitasking
• Physical stamina
• Flight Briefings
• Aircraft Safety
• Active Listening
• CPR/First Aid

Certificates

Multiple Flight Attendants On Board Certification – Inflight Institute

Flight Attendant Job Description

A flight attendant keeps passengers comfortable and safe before, during, and after a flight. You may work for either a commercial or private airline.

To accomplish this goal, a flight attendant is responsible for:

• Providing important emergency information
• Demonstrating how to use safety devices
• Serving refreshments and food

Behind the scenes, these workers might also help inspect and clean the cabin before a flight, assist with stocking, and help out other flight personnel.

To show that you are able to fulfill the duties of a cabin crew member on your resume, you’ll need to fill your education, skills, and experience sections with the correct relevant information.

Flight Attendant Resume Format

First and foremost, by using the correct resume format , you’ll earn a lot of points when a hiring manager is looking over your application.  

The correct resume format not only highlights what makes you a qualified candidate , but should also be tailored to the amount of experience and skills you have. 

You should include the following sections in your resume to effectively stand out from the crowd: 

• A summary or objective
• Job qualifications (education, experience, skills, etc.)
• Contact information
• Personal information (beyond what you share in your summary, if possible)

By using the correct resume format, you’ll be able to accomplish the following :

• Make your resume easy to read
• Highlight your skills and experience
• Hide your shortcomings

Keep in mind that using an 11-12 size font with Times New Roman, Arial or Calibri will make your resume look organized and professional. 

Depending on your prior positions, you may opt to select a reverse chronological format, which highlights your experience .

If you lack experience, a functional resume format will show off your relevant skills .

However, most employers prefer reverse chronological forma t and you should always have a Skills or Core Competencies section listed on top of your resume in any case.

Use a resume template to correctly apply these formats and avoid any mistakes when listing your skills and experience. 

Always double-check your resume for typos, grammatical errors, or other mistakes that might detract from the quality of your application. These sorts of things can come across as careless to a potential employer.

Flight Attendant Resume Objective or Summary

Your objective or summary is the first part of an amazing overall final product, and if written correctly will make your resume take off.

This part of your resume should introduce yourself as a potential cabin crew member, explain your interest in the position you’re applying for, and briefly break down your history (education, employment, etc.).

There is a slight difference between a resume objective and a resume summary. 

The former is often written to explain a job seeker’s desire for a position, and is ideal if you have little to no work experience to share.

Young, passionate professional looking to transfer my people skills into the role of a flight attendant .

While this explains your passion and how you really want the position, you can make an objective that says much more.

College graduate with excellent communication and teamwork skills. Interested in finding a position as a flight attendant to make each passenger’s journey pleasant and safe.

This details what you can bring as a flight attendant and will surely grab a hiring manager’s attention. 

On the flip side, a resume summary uses work history and other details to demonstrate why you’re an ideal candidate for a specific position. 

If you’ve worked as a flight attendant before , you’ll want to opt for a summary, as it’s one of the best ways to put all the important experience you have in one accessible place.

Friendly flight attendant with experience and a dedication to customer safety and comfort .

This tells a hiring manager or applicant tracking system little about your professional flight attendant experience. To impress the ATS or a job recruiter, you’ll need to be more detailed . 

Have a look at the example below.

Friendly, flight attendant with 3+ years experience and a dedication to customer safety and constant personal improvement. Assisted thousands of passengers across the country in nearly 600 flights, both long and short haul.

Regardless of which type of introduction you choose, every word you use should count.

What to Add to the Education Section of Your Flight Attendant Resume

To complete a proper take-off of your resume, it’s essential to add an education section . 

You must have a high school diploma (or equivalent) to work as a flight attendant . An associate’s or bachelor’s degree may be beneficial, but it’s not often required, just preferred. 

It will be necessary to list your high school or college degree in your education section. 

Apart from that, any relevant awards or scholarships will help your education section really stand out. 

If you’ve taken any safety courses, such as a CPR course, it would be a good idea to list them. 

However, it’s also important to remember to ensure all of this information is easy to read . After all, a job recruiter or an ATS system look for keywords and relevant information quickly. 

So you’ll want to catch their attention right away . 

Here’s an example of the wrong way to do that. 

2010-2014 Michigan State University

BA in Tourism Management

• Captain of the MSU Chess Club

While the degree may have to do with being a flight attendant, the GPA is probably too low to mention. Being the captain of the chess club also has nothing to do with the job you are applying for. 

Have a look at a better way of showing off what you accomplished in high school or college.

2015 Michigan State CPR Certification

• Officially trained to perform CPR 

This is much better as you demonstrate that you have the necessary education, your GPA is high enough to mention, and you have a relevant certification . 

Some people find it useful to attend flight attendant school , but this isn’t necessary to get hired, considering that you will be trained by the airline before starting. 

However, previous classes can give you lots of helpful experience , tips, and background information, so don’t completely disregard them.

Emphasize Your Flight Attendant Skills

To be a great flight cabin crew member, you need to have the skills to match! Your skills section may be the most important part of your resume.

This is especially true if you have little to no experience working for an airline in the past. 

Flight attendants must have a variety of skills , but some of the most important ones that airlines look for in prospective cabin crew staff and are important to consider including are:

• Top-notch customer service
• Communication
• Decision-making
• Stamina (cabin crew members are constantly on their feet, assisting customers, moving objects, and doing other physical tasks that can be demanding)
• Patience and temperament for dealing with customers

If you end up working for an airline that does international flights, you may also need to have skills related to speaking other languages under your belt. 

It may also help to understand cultural differences if you will be working with people from all over the world.

With a resume template , you can list both your hard and soft skills in an organized manner , making it easy to follow and ensuring that your abilities are highlighted for a hiring manager to see. 

Soft Skills

• Time management
• Collaboration
• Strong communication
• Language skills
• Flexibility
• Diplomacy and tact
• Adaptability
• Stress tolerance

Hard Skills

• Safety orientation
• Aircraft knowledge
• Point-of-Sale System (POS)
• Intercom Operation
• CPR & First Aid
• Emergency procedures
• Inventory control
• Plane evacuation protocols

Flight Attendant Resume: Experience Section

Relevant experience is often the make or break factor in a resume . Hiring managers love to see that you have used your skills in a prior professional setting. 

Though in some cases, it may not be necessary to have experience as a flight attendant to get a job as one, it certainly helps! 

If you do have a relevant professional history , you’ll find it easier to score higher-paying jobs, international jobs, or positions at larger airlines.

So, how can you take your experience section from economy to first class?

Firstly, you’ll want to avoid adding generic information as well as highlight any relevant experience that you do have. 

For example, a solid experience section doesn’t look like this:

American Airlines | Fort Worth, TX

2018 – 2021

• Friendly with passengers
• Always punctual
• Worked well with other crew members

These things are great, but it’s explained in a really generic way. It also doesn’t say much about your responsibilities and how you carried them out . 

Let’s look at the correct way to list a previous job experience.

• Traveled domestically and internationally with an average of 120 flight hours per month. 
• Led safety briefings for 100 to 400 passengers at a time, and provided flight reports over the PA.
• Explained important safety information to passengers to ensure compliance with federal guidelines during flights.

An experience section like this will jump off the page and get you an interview in no time.

Writing a Flight Attendant Resume with No Experience

No flight attendant work experience ? No problem – or, at least, there doesn’t have to be one! Writing your resume in a way that highlights what you can share can still get you where you need to be.

To gloss over your lack of experience, you might find it best to spend more time talking about your education or even a part-time job.

If you can connect it to what you’re applying for, it’s still useful information to include on your resume.

The time-management skills that come along with running the concession stand at a busy movie theater, for instance, are just as much worth sharing.

The key thing to remember when you don’t have experience is to use what you do have and make it convincing. Odds are that you already have a reason for choosing this job to apply for. 

Optional Flight Attendant Resume Sections

Beyond what you absolutely must include in your resume for it to feel complete and meet employer expectations, there’s a lot you can do to help set yourself apart from the competition.

This may be especially significant for those looking to become flight attendants; these jobs pay well, and allow you to travel the world, so they’re understandably competitive in many cases. 

What you include will depend heavily on the content of the rest of your resume.

Say you’ve never worked as a flight attendant before, but you’re a passionate and involved volunteer for your local hospital. 

Though this volunteer work might not be directly related to being a flight attendant, it might still give you valuable skills and experience that you want an employer to know about. 

So, it might benefit you to include a “volunteer work” section at the bottom of your resume to share these details.

Remember, you can connect just about anything to the job you’re aiming for with a bit of thought and effort, so don’t be afraid to pull from different areas of your life to prove you’re someone worth hiring. 

Let’s take a look at some other optional additions you might make to your resume.

Awards and Certifications

If you’ve won any sort of significant award, adding it to your resume isn’t a bad idea. This is particularly true if you’ve won something for being a flight attendant in the past, or if you have relevant certifications such as first aid.

You’ll want to provide the name of the award or certification in question and, if necessary, a very brief description of what it is and why you acquired it. 

You may also find it useful to put into words why you’re including it on the resume. Be sure that your rationale is relevant to the type of job you’re looking for.

Example: Received customer satisfaction award for stellar customer service skills and dedication to safety.

Incorporating hobbies for cabin crew in a resume can showcase your passion for the profession , as well as your skills that make you an exceptional candidate. 

There are plenty of hobbies for cabin crew members to list that relate to travel, communication and learning , such as:

• Travel vlogging or blogging
• Studying languages
• Volunteering abroad 
• Travel photography

These activities will show that you are not only driven by the paycheck or free travel rewards but also genuinely care about the career itself!

You can also earn bonus points with the hiring manager if you share any typical cabin crew hobbies with them. Most people in the aviation industry love to travel after all. A variety of relevant interests and hobbies for a flight attendant might help you fit into the airline’s culture.

That’s why it’s essential to tailor your hobbies and interests to the job listing , ensuring they are relevant to the position.

• Regularly travel vlog during time off 
• Create documentary albums with photos taken in different countries
• Active follower of global news podcasts

Special Memberships

If you’re a part of any sort of professional group or organization related to your job, it’s worth mentioning on your resume. 

This shows that you’ve already committed yourself to being around others in the field and are willing to invest in your own progress.

Keep things concise and understandable in this section, just as with any other.

Example: General Member, Association of Flight Attendants

Flight Attendant Resume: Frequently Asked Questions

Still want to know more? Below are some of the most frequently asked questions on the web related to writing a flight attendant resume.

How Do I Make a Flight Attendant Resume?

A cabin crew resume can look very different depending on the type of airline job you’re applying for. Someone looking to become a flight attendant will certainly need a different resume than someone trying to fill a corporate position.

Looking at resume examples is a great way to find inspiration when drafting your own resume.

First and foremost, determine which area of an airline you’ll be working in. Decide what skills and experience are most beneficial for this area and decide if it’s a good fit for you.

Your past job experience doesn’t necessarily have to be directly related. For example, any type of customer service experience can help you get a flight attendant or front desk job.

What do airlines look for in a resume?

Prospective flight attendants should include their educational background, job experience, skills, and any other information that an employer might need to know on their resume.

If you have things to share that are related to the position , that’s great! But even if you have no job experience in the area (or any at all), it’s still possible to create a great flight attendant resume.

Hone in on what employers are looking for in the job description and do your best to present yourself as a prime option for those goals.

How Do I Make my Flight Attendant Resume Stand Out?

The best way to make any resume stand out is to go above and beyond the bare minimum.

For example, on a flight attendant resume this often means including optional parts to your resume (like volunteer work, awards, etc.).

You could also use a resume template to help you fit these elements in.

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How to Write a Flight Attendant Resume That Will Get You the Job

Hoping to become a flight attendant ? If so, you're not alone. Every year, tens of thousands of people apply for the limited flight attendant job openings at airlines around the world. Flight attendant jobs are highly coveted and highly competitive.

As an applicant, it may seem overwhelming to figure out how to stand out from the crowd of thousands of other flight attendant applicants. In this article, I'll talk about how you can use your resume to get your foot in the door for flight attendant jobs. By the end of this article, you'll be ready to write your own flight attendant resume and get the airline job of your dreams!

One of the best ways to make yourself stand out to airline hiring managers is to submit a polished and professional resume that highlights why you'll be a great flight attendant. Hiring managers will judge whether or not they want to meet you in person based on your resume, so it's extremely important that you use your resume to make a fantastic first impression.

As an overview, I'll next discuss how your flight attendant resume should be different than resume you use for other jobs and tell you the three skills you need to put on your resume. Then, I'll give you tips for writing your resume and give examples of an entry-level flight attendant resume and an experienced flight attendant resume. Finally, I'll answer some of the most frequently asked questions about flight attendant resumes.

Should Your Flight Attendant Resume Be Different Than Your Resume for Other Jobs?

One of the most common questions about flight attendant resumes is whether a flight attendant resume needs to be different than a resume for other jobs.

In general, the answer is no—you don't have to drastically re-write or re-format your resume to apply for a flight attendant job. However, you may need to change the language in your resume to highlight specific skills and experiences that airline hiring managers value.

Flight attendant jobs require special skills, like impeccable customer service and flexibility. You'll want to make sure a hiring manager can look at your resume and clearly see that you have these types of skills. That may mean re-writing your resume to show you have those abilities.

Say, for instance, that you previously worked as a secretary. When applying for other secretarial jobs, you highlighted your ability to use programs such as Microsoft Office. However, when applying for a flight attendant job, you'll want to highlight a different aspect of your previous experience as a secretary. You'll want to talk about how you interacted with customers or guests who visited your place of work. That'll show airline hiring managers that you have experience working with people.

In the next section, I'll tell you the three main skills flight attendant hiring managers are looking for, so you know which skills to demonstrate on your resume.

3 Skills to Highlight on Your Flight Attendant Resume

So what skills are hiring managers looking for from flight attendant applicants? In this section, I'll tell you the top three skills you need to highlight on your flight attendant resume.

#1: Customer Service Experience

The number one most important skill to highlight on your flight attendant resume is a passion for customer service. Flight attendants are the face of airlines. They deal with customers more than any other type of airline employee and are responsible for ensuring that customers have a positive flight experience.

Airline hiring managers are looking to see that you have experience dealing with customers, particularly in stressful situations. They want to know that you'll be able to deal with cranky passengers whose flight has been delayed or with people who don't want to check their carry-on bag. More than that, the airlines want to know that you'll represent them well to customers.

Make sure you describe situations where you've had to deal with customers. As I mentioned in the previous section, that could be greeting customers as a secretary. It could also be serving customers as a waitress, or working at a retail store. You need to demonstrate that you have customer service skills that would apply to an airline environment.

#2: Ability to Lead in Adversity

Flight attendant jobs may seem glamorous, but they can be extremely challenging. You'll have to deal with angry customers every day, as well as with potentially dangerous situations. Airlines want to know that you're able to keep your cool when times get rough and that you'll be able to act as a leader in such times. Flight attendants are responsible for not only providing great customer service, but also for keeping order in the cabin. They need to be able to calm down passengers that are violent and recognize dangerous behavior. They'll also need to be able to be leaders in the event of an emergency.

Have you led a team of workers at a retail shop at Black Friday? Or dealt with the Friday night dinner rush? Or maybe you have led a group of teenagers in a volunteer situation? Show that you've acted as a leader and dealt with difficult situations.

#3: Flexibility

If you've flown before, you know that flights often experience delays. As a flight attendant, you'll have to roll with a lot more than just those common flight delays. First of all, you'll need to leave your home to train for up to several months. If you make it through flight attendant training, you'll need to be able to deal with a schedule that's always changing due to cancelled or delayed flights. You may have to report at the last minute for a flight if another flight attendant can't make it. For at least the first few years of your career, you'll have the least desirable shifts and have to work on a lot of dates that you'd potentially rather be at home with loved ones.

Hiring managers are looking for employees who can demonstrate this flexibility and willing to do whatever it takes for their work. Perhaps you show on your resume that you've been able to cover for last minute shifts at your previous jobs, or that you always take holiday hours to help out your boss. Demonstrating flexibility will show your commitment to your flight attendant job.

4 Tips for Writing a Standout Resume for Flight Attendant Jobs

Before you start getting your resume ready to apply for flight attendant jobs, check out these top five tips to make sure you're setting your resume up for success.

#1: Call Out Your Accomplishments

The most important thing to do on your flight attendant resume (or on any resume, really) is to emphasize your accomplishments. You want the hiring manager reviewing your resume to be wowed by your experience and skills and think, "I have to hire this person!"

For each position on your resume, you'll want to focus on your achievements over your duties. Did you lead a special project? Were you named "employee of the month"? Did you have more satisfied customers reviews than any other employee at your place of work?

While you of course want to make sure that you describe what you actually did at each of your previous jobs, you want to focus on your highlights so that the hiring manager reviewing your resume really understands what made you special at your prior workplace.

#2: Tailor Your Resume to the Position

You'll also want to tailor your resume to the flight attendant position you're applying to. That means you need to make sure you highlight the skills and experiences that airlines are looking for in their flight attendants.

When formatting your resume for a flight attendant job, make sure that you're spending the most time on the experiences and skills that'll ingratiate you with hiring managers. It should be easy for hiring managers to tell that you have experience that will serve you well as a flight attendant.

#3: Format Matters

While you don't need to spend hours making your resume beautiful, you do need to make sure it's formatting is clear and logical. Just like grammatical and spelling errors can discount your resume, a confusing, unorganized resume will also make you look unprofessional.

Use clear, simple formatting throughout your resume. Follow the same styling choices throughout; that is, don't bold your job titles in one section and make them pink and sparkly in another. Bullet points are great for organizing your accomplishments and duties for a particular job. Make it easy for a hiring manager to read and understand your professional experience.

#4: Proofread

It might seem obvious, but you need to proofread your resume several times before submitting it as part of a job application . Hiring managers often see resumes with spelling mistakes, grammatical errors, and other silly mistakes and will dismiss them as unprofessional. Don't get your resume thrown out for a careless error; proofread it before you send it in!

Sample Entry-Level and Experienced Flight Attendant Resumes

Use our sample entry-level flight attendant resume and experienced flight attendant resume to see how your resume should be formatted and what kinds of experience it can include.

Click here to download our sample entry-level flight attendant resume .

Click here to download our sample experienced flight attendant resume .

Frequently Asked Questions About Your Resume for Flight Attendant Jobs

Still have questions about your flight attendant resume? Check out these frequently asked questions.

#1: Should I Have a Flight Attendant Resume Objective?

A flight attendant resume objective is usually one to two sentences long and speaks specifically to the type of job the applicant is seeking. Your resume objective will say what kind of career you desire, and what skills you have that make you ideal for that type of job.

While objectives were once very commonplace on resumes, they've fallen out of favor, mainly because they're more centered on the applicant's needs than the company's needs. If you have a stellar flight attendant resume objective that you think demonstrates why you're a uniquely qualified fit for a particular flight attendant job, leave it in. Otherwise, your experience throughout the resume should be enough to convince hiring managers of your abilities.

#2: What Keywords Should I Use in My Flight Attendant Resume?

You don't necessarily need to include certain keywords in your flight attendant resume to be moved along in the application process. What you do need to do is highlight the skills and experience required in the job description, if you have evidence of having those skills or experiences.

Take note of any words that appear more than once or twice throughout the job description. Examples may be "customer service," "difficult situations," or "flexible," depending on the particulars of the job for which you're applying. If you can highlight that you have experience with those qualities and qualifications, you should include them in your resume.

#3: Is It Okay If I Don't Have Previous Experience As a Flight Attendant?

Yes! All airlines hire people who haven't worked as a flight attendant before to enter their trainee programs. A great way to show that you'd make a great flight attendant, even if you haven't worked as one before, is to highlight your relevant prior work experience.

#4: Should I List My Reference Information on My Resume for Flight Attendant Jobs?

Don't waste space on your resume indicating your references' contact information or saying something like "References available upon request." Checking references is an important part of almost every single job application process these days. Hiring managers will assume that you have references to contact, and they'll reach out to you for that information when they need it (often later in the hiring process).

#5: Should I Include My Education Experience on My Flight Attendant Resume?

Most flight attendant jobs only require that applicants have a high school diploma or GED. You should definitely indicate on your resume that you've achieved at least the minimum educational requirements for the position, and include any higher degrees if you have them.

Your resume is one of the first things hiring managers will see when they decide whether or not to move you forward in the flight attendant hiring process. You can use your resume to help get your foot in the door by highlighting how your previous experience has qualified you for the role and ensuring your resume is professional and polished.

Follow these steps, and you're well on your way to securing your flight attendant interview!

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Hayley Milliman is a former teacher turned writer who blogs about education, history, and technology. When she was a teacher, Hayley's students regularly scored in the 99th percentile thanks to her passion for making topics digestible and accessible. In addition to her work for PrepScholar, Hayley is the author of Museum Hack's Guide to History's Fiercest Females.

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Job-Winning Safety Training Flight Attendant Resume Example & Tips

Our Resumes are featured in

• • Conducted diagnostics and repairs on flight training devices resulting in a 15% decrease in simulator downtime.
• • Performed configuration changes and comprehensive post-change evaluations on multiple simulators, ensuring 100% regulatory compliance.
• • Troubleshot and replaced electrical components and hydraulic system parts achieving a 20% enhancement in simulator operational efficiency.
• • Monitored simulator performance and condition, providing recommendations for parts replacement, increasing equipment lifespan by 12%.
• • Ensured all activities aligned with Qualification Test Guide (QTG) standards, significantly improving the quality of simulation training.
• • Identified and reported safety hazards, contributing to a 25% reduction in workplace incidents in accordance with the Safety Management System.
• • Installed, tested, and repaired avionics systems on various aircraft models resulting in improved system reliability and reduced repair times.
• • Performed scheduled maintenance and troubleshooting of avionics equipment, decreasing system failures by 30%.
• • Collaborated with engineering teams to implement modifications and updates to avionics systems, enhancing overall system performance by 10%.
• • Documented all maintenance activities meticulously, contributing to improved record-keeping accuracy and compliance with FAA regulations.
• • Provided technical training to junior technicians, improving team competency and overall effectiveness in handling avionics issues.
• • Assisted senior technicians in troubleshooting and repairing avionics systems, gaining hands-on experience with advanced avionics technology.
• • Conducted regular inspections and preventive maintenance on avionics equipment, ensuring optimal functioning and safety.
• • Supported the installation and testing of new avionics components, contributing to seamless system integrations.
• • Collaborated with cross-functional teams to identify and resolve technical issues, enhancing operational efficiency by 15%.

In the bustling skies above, the unsung heroes ensuring your safety are the flight attendants. Their importance goes far beyond serving drinks and snacks; they are your first line of defense during any in-flight emergencies. Without their expertise, the safety and emergency protocols we often take for granted wouldn't be as effective.

To fit into this critical role, you need strong communication and swift decision-making abilities. You will be valued for your quick-thinking actions and your ability to stay calm under pressure. When preparing your Safety Training Flight Attendant resume, make sure it highlights these vital skills and experiences.

How to Structure a Job-Winning Safety Training Flight Attendant Resume

A Safety Training Flight Attendant resume needs to highlight your qualifications and experiences in ensuring passenger safety and delivering excellent service.

• Contact information: Your resume should start with your full name, phone number, and email address. This makes it easy for potential employers to reach you. Also include your LinkedIn profile if you have one.
• Objective statement: Write a brief summary of your career goals and how they align with the job you're applying for. This shows recruiters your ambitions and how they match the company's. It’s a powerful way to start your resume in a compelling manner.
• Work experience: List your previous job roles with location, dates, and responsibilities. Employers want to see your history and what skills you’ve acquired. Make sure you highlight safety-related tasks and customer service activities.
• Education: Include your school names, degrees earned, and graduation dates. This gives employers a sense of your academic background. Relevant courses or certifications can also be listed here.
• Certifications and training: List any relevant certifications like CPR, First Aid, or safety training. These can make you stand out to recruiters by showing your dedication. It is proof of your expertise in necessary areas.

Additional sections on a Safety Training Flight Attendant resume can further illustrate your strengths and areas of expertise:

• Skills: Highlight both hard and soft skills relevant to a flight attendant. Examples include emergency management, language proficiency, and excellent communication. This helps employers see your versatility and competence.
• Volunteer work: Mention any volunteer activities, especially those related to customer service or safety. Volunteering shows your commitment to helping others. It also offers additional proof of your skills and dedication.
• References: Include two or three professional references with their contact information. References can provide valuable testimonials of your work. Having them ready shows your preparedness and reliability.

Top Hard Skills for Safety Training Flight Attendant Resumes

• First Aid Certification
• Emergency Evacuation Procedures
• Fire Safety
• CPR Certification
• Safety Equipment Operation
• Aircraft Knowledge
• Security Awareness
• Regulatory Compliance
• Inflight Medical Assistance
• Dangerous Goods Handling

Top Soft Skills for Safety Training Flight Attendant Resumes

• Communication
• Problem Solving
• Calm Under Pressure
• Attention to Detail
• Customer Service
• Adaptability
• Conflict Resolution
• Time Management

Top Action Verbs for Safety Training Flight Attendant Resumes

• Implemented
• Facilitated
• Coordinated

Frequently Asked Questions

How long should my safety training flight attendant resume be.

Your resume should ideally be one page long, especially if you have less than 10 years of experience. Keeping your resume concise helps hiring managers quickly grasp your qualifications and identify key aspects of your professional background. You should focus on the most relevant experiences and skills that demonstrate your abilities to handle safety training and flight attendant duties effectively. However, if you have extensive experience, you might need a second page to include all pertinent information, but aim to keep it as succinct as possible.

What is the best format for a Safety Training Flight Attendant resume?

The reverse-chronological format is generally the best option for a Safety Training Flight Attendant resume. This format highlights your most recent experience first, which is beneficial in showing a clear career progression and demonstrating your current capabilities. Potential employers can quickly see your latest roles and responsibilities, along with your achievements in those positions. This format is straightforward and easy to follow, making it an excellent choice for showcasing your professional journey in flight safety and customer service.

What should I highlight on my Safety Training Flight Attendant resume to stand out?

Highlighting your specialized safety training certifications and any relevant courses you have completed is crucial. Detail your experience in managing in-flight emergencies and providing safety demonstrations. Include any instances where you have successfully coordinated with a crew during critical situations or have taken proactive measures to ensure passenger safety. Additionally, showcasing strong customer service skills and language proficiencies can help make your resume more attractive to potential employers.

What are some ways to quantify my experience on my Safety Training Flight Attendant resume?

Quantifying your experience can significantly enhance your resume's impact. Specify the number of hours you have in-flight or the number of flights you have worked on. Mention any safety training sessions you have led or the number of crew members and passengers you have trained. You can also note any awards or recognition you have received for outstanding performance in safety protocols. Highlighting these figures provides concrete evidence of your expertise and accomplishments.

For more inspiration, why not check out our free resource of job-focused resume examples?

Commercial Flight Attendant

Commercial Flight Attendants are the unsung heroes of the skies, providing a vital link between passengers and a smooth, safe flight experience. They are the face of the airline, ambassadors of customer service, and often the first to respond during in-flight emergencies. Your experience as a passenger largely hinges on the professionalism and care shown by these dedicated individuals. To thrive in this role, you need exceptional interpersonal skills, quick problem-solving abilities, and a knack for handling diverse situations with grace. When you're compiling your Commercial Flight Attendant resume, highlight your experience in customer service, communication skills, and adaptability—these are the talents that airlines prize most.

Executive Flight Attendant

The Executive Flight Attendant is far more than a service provider; they are the guardians of comfort, safety, and luxury in the skies. Their presence is pivotal in ensuring that every flight operates smoothly and clients' needs are met with precision. They bring a touch of elegance and personal care, transforming air travel into a seamless experience for high-profile individuals. Your skill set needs to be diverse, including quick decision-making, top-tier communication, and the ability to remain calm under pressure. Activities such as crafting exquisite in-flight meals or managing unexpected situations will place you in high demand. Your Executive Flight Attendant resume should reflect these exceptional skills and the unique value you bring to any flight team.

Junior Flight Attendant

Junior Flight Attendants play a special role in making sure airline passengers have a safe and enjoyable trip. Your bright smiles and helpful attitudes can turn a stressful journey into a pleasant experience. Your keen attention to detail ensures that every safety measure is followed to a tee. To excel, you'll need strong communication skills and calmness under pressure. From assisting passengers to managing emergency situations, these abilities make you stand out. When crafting your Junior Flight Attendant resume, emphasize these skills and your dedication to excellent customer service.

Flight Attendants

Perks of flying with us, free parking​.

We provide complimentary parking tailored to the base location of our flight attendants. Those based at Minneapolis-Saint Paul International Airport (MSP) enjoy free covered parking at Terminal 2, while those stationed at Laughlin Bullhead International Airport (IFP) and Gulfport-Biloxi (GPT) receive free on-site airport parking. For our Las Vegas (LAS) based attendants, complimentary off-site airport parking is available.

Schedule Flexibility Over Time

Over time, as we continue to grow and as your seniority increases, our flight attendants gain increased scheduling flexibility.

Dynamic Role

As a flight attendant at Sun Country Airlines, you'll embrace a dynamic role thanks to our flexible business model that includes scheduled passenger service and charter flying. One day, you could find yourself flying a professional sports team to New York, and the next, you might be taking vacation-goers to Puerto Vallarta, Mexico.

Job Requirements

Must be 20 years or older at the end of initial training

High school diploma or equivalent 

Ability to read, write, understand, and clearly speak in English 

Must have a passport with the ability to travel to any country served by Sun Country Airlines. Passports must have at least six months validity at the start of training. Alternatively, proof of your passport application or renewal in process on day one of training is also acceptable.

Minimum of two years direct customer service experience 

Basic computer knowledge 

Must be able to reach 80 vertical inches, without shoes, to operate all necessary equipment and systems

Must be able to kneel to operate the mechanism of the aircraft door

Must be able to kneel to operate the mechanism of the aircraft door and perform CPR (training provided)

Able to lift 25-50 pounds on a repetitive basis and pushing/pulling carts with weights between 100-200 pounds

Able to endure repetitive variances in altitude and cabin pressure 

Fully fit into Flight Attendant jumpseat and secure the seat belt/shoulder harness assembly without modification in any manner to achieve closure 

Have enough vision to safely perform the essential functions of the position 

Have enough hearing acuity to communicate with co-workers and passengers

Ability to successfully complete initial training and pass an initial operating experience flight

Able remain calm and respond to emergency situations including medical emergencies, aircraft evacuations, and more.

Take Julie's Word For It

"Look into what is involved in the job to make sure it’s right for you - from flight attendant training to schedules. It has been a wonderful adventure for me!"

Take Donn's Word For It

"We're a unique group of special people. I'm proud to be a part of this company and work with these flight attendants."

Our Hiring Process

Our flight attendant hiring process is designed to identify the most qualified candidates who possess the necessary skills and qualities to excel in this role. Our goal is ensure that we hire individuals who are passionate about providing exceptional service, prioritizing safety, and have a love for travel.

Apply online

If we are hiring for a flight attendant class, apply to your desired base using our online application.

Complete a one-way video interview

Once our talent acquisition team reviews your resume, we'll get to know you better through a one-way video interview. Complete this interview on your own time by the deadline stated in your invitation.

Attend an in-person group interview

After our talent acquisition team reviews your one-way video interview submission, schedule your in-person group interview. Lasting 3.5 hours, you'll learn more about the role and participate in team-building activities with other candidates.

Go through pre-employment screening

A job offer is contingent upon successfully passing a 10-year criminal history background check and a DOT drug screen.

Attend initial flight attendant training

Training is held at our headquarters in Minneapolis and lasts about four to five weeks.

Ready to apply?

View our events.