work experience resume

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Work Experience on a Resume: 20+ Examples of How to List It

Your work experience is the resume section hiring managers look at first. And if they’re busy, it’s often the only part they review. To get the interview, you need to pay extra attention to your resume work history section. In practice, this means you should spend roughly 80% of the total time spent on your resume on the work experience section. As with other resume sections, there are some simple rules to follow.  In this guide, we’ll unpack them for you and help you create a resume that stands out every single time.

Here’s what you’ll master today:

• How to describe your work experience on a resume (plus how to format it)
• Extra tips on how to make your work history super-memorable
• How to sell yourself on a resume in different situations
• How to draft your work experience section based on real examples for the most common scenarios and jobs

Let’s dive in!

How to List Your Experience on Your Resume

• Put it under a clear, legible heading
• Place it right after the resume summary or objective
• List your most recent experience first
• Include relevant experience
• Be clear, concise, and consistent with your formatting
• Use bullet points to describe your responsibilities and achievements

1. Put it under a clear, legible heading

Make sure your work experience section is clearly visible and has its own heading. You can name this section “Work Experience”, “Experience” or “Employment History”.

2. Place it right under the resume summary or objective

It’s best to place the experience section right under your resume summary or a resume objective. However, if you’re fresh out of college and have little or no work experience, you can fit the work history under your education section.

3. List your most recent experience first

You typically list your work experience in reverse chronological order — put your current or most recent gig at the top, followed by the previous one, then the one before that, and so on.

This is effective because it gives the hiring team the most relevant information instantly. If you’re a UX designer looking for a new opportunity, the hiring manager will want to know about your most recent accomplishments to see how you progressed, where your expertise lies, and how your latest experience can translate into success in your new role.

4. Include relevant experience

Do you need to put all your past experience on a resume? By no means. Professional resume writers and career coaches advise that you include up to 15 years of relevant work experience. Including every single job you’ve done (like that pizza delivery summer gig when you were 16) can actually work against you.

Remember, this is just a general rule that can be broken in certain situations.

For instance, if you’re looking for a job in tech, where skills, frameworks, and tech stacks change often, your experience from 13 years ago may not be truly relevant today.

Also, if you’ve had a major career change, e.g. switched from teaching to copywriting 10 years ago, you could omit your teaching roles. However, if working in that position gave you relevant skills and experience that you still consider useful and valuable (e.g. clear communication, time management, or presentations), you can definitely include it in your resume.

Read on if you’re changing careers, switching from the military, or are freshly graduated (we’ll cover those scenarios in a bit).

5. Be clear, concise, and consistent with your formatting

This is a big one. It’s crucial to format your entries properly so that the information is easy to spot and read. Also, consistency is hugely important. Maintain the same order of information in each entry for a polished, organized, and harmonious look.

Here’s how you can order the items in a single work experience entry:

• Your position (usually written in bigger font or in bold)
• Company name
• Dates worked
• Bullet points highlighting your responsibilities and achievements

6. Use bullet points to describe your responsibilities and achievements

Instead of writing a paragraph or description explaining your role in detail, make sure to use a bulleted list (it’s way clearer, better organized, and memorable).

Next, it’s always wise to focus on your most important accomplishments and achievements, rather than simply listing your everyday responsibilities. After all, the point of this section is to gently persuade the hiring team that you’re equipped to do the job and that you have an excellent track record.

In other words, this is where it pays to take a moment to think back to your biggest career wins and corroborate that with some data (more about this later).

Finally, make sure to limit the number of bullets as you go back in time. While it’s perfectly fine to have 5–8 points for your latest job, 3–4 will be enough for older entries.

Now let’s put theory into practice and look at two great examples of work history on a resume that follow the steps we discussed above.

Sample resume work experience section (senior candidate)

Vice President of Marketing Vue 03/2017 – Present

• Helmed website overhaul, resulting in increase of organic traffic by over 300%
• Spearheaded the team of 7 full-time employees and 12 contractors
• Tracked email, PPC and display marketing performance to optimize cost per lead
• Hit 541% and 137% return on marketing investment for organic and email, respectively

Sample resume work experience section (junior to mid-level candidate)

• Responded to up to 20 tickets a day, resulting in 97% first touch resolution score
• Maintained a >9.0 monthly average satisfaction rating each of last 12 months
• Resolved 7 escalations with the IT/SysDev teams in the last 3 months
• Wrote 24 knowledge base articles to reduce ticket resolution times by 1.3 minutes

How to Take Your Resume Work Experience Section from Standard to Job-Winning

Now let’s zoom in on your work experience section even closer and help you take those bullet points from average to outstanding. To sell yourself on your resume, just follow these simple tips.

1. Focus on achievements over day-to-day duties and quantify wherever possible

This is precisely where most candidates get stuck. A lot of you are probably thinking: yes, I’ve heard this piece of advice many times. But I don’t have any stellar achievements. I just do my job well .

Precisely. That’s enough to be sure you do have achievements. You might not even know it. And the best way to showcase those is by hard numbers.

Again, don’t freak out. You don’t have to be in the data and numbers game to be able to come up with quantifiable results and statistics. There are simple strategies to present tangible results to back up your accomplishments. And just so you realize how miserably bad people are at showcasing their accomplishments —

Here’s a real-life story that a resume-writing consultant friend told me.

He was hired to revamp a spacecraft engineer’s resume (btw, how cool is that!). When she walked him through her resume and explained what each item meant, one caught his attention — ” Optimized and automated the procurement and invoicing flow. ” Optimizing and automating? That always means something cool.

She eventually explained how she made a highly complex process fully automatic, and in doing so, saved around 18 work hours a month for 7 people each. These people were paid an average of $200/hr. That’s $1.3 million a year saved for the company. And that was not on her resume.

Why am I telling you this?

Because this is proof that you’re not alone in being horrible at framing duties as achievements. Apparently, even the most extraordinary candidates are. Bottom line: you will most definitely stand out if you know how to do it!

So here are a few tips on how to really stand out from the crowd:

Mention the scale , e.g. how many people you managed, or the size of the budgets you handled

• Provided consultations for 120 students a year over 7 consecutive years
• Managed a shift of 70 workers in a 250.000 square foot facility
• Standardized the Sales process in a 2000-employee company averaging 300M annual ARR
• Controlled an annual marketing budget of $30K

Mention the frequency , e.g. how many tasks you performed within a time frame

• Wrote 14 new SEO-optimized articles in the last quarter
• Onboarded 17 Fortune 2000 clients in 2021
• Performed 13 weekly technical website audits and resolved 25 issues
• Hosted 5 company webinars attracting a total of 790 B2B leads

Mention specific results , e.g. money and time saved

• Reduced the employee turnover rate by 5% in 2021
• Tripled the number of Instagram sales since 2019
• Reduced cost per sale from 3.8K to 2.7K in two years’ time
• Attracted 2.6 new LinkedIn followers in the last quarter

Pro tip: Record your accomplishments as they happen. This is how I do it. Every time something cool happens (e.g. 89% of email subscribers click on the CTA button in an email and read my article or 5 product demos were booked on a blog page that I wrote), I take a note in a Google document. Even if I’m not actively looking for a job. (Or not even thinking about it.) In time, you’ll have a killer list of accomplishments to add to your resume, cutting your writing time in half. Otherwise, you’ll either forget the details or spend hours digging through your old projects to find the right info.

2. Use action verbs at the beginning of your bullet points

If you take a closer look at all the examples we listed in this guide so far, you’ll notice a few common themes — none of the bullets start with “I” and they sound super descriptive although we used zero adjectives.

The secret lies in action verbs, the powerful verbs that are used at the beginning of each bullet to draw the reader in and show your impact.

Take a look at these examples again:

• Responded to an average of 20 tickets a day, resulting in 97% first touch resolution score
• Received 9.1 satisfaction rating in the last 365 days
• Resolved 7 escalations in the last 3 months with the IT/SysDev teams

Combined with numbers and specific results, these verbs show the recruiting team exactly how you accomplished things and attained goals at work.

There are extensive lists of power/action verbs you can find on the web, but here’s a short list of our favorite ones to get you started.

Top 50 action verbs to use in your resume work experience section:

• Coordinated
• Established
• Facilitated
• Implemented
• Standardized
• Streamlined
• Strengthened

Expert tip: Vary your power verbs to avoid repetition. Keep your bullet points as short as possible and avoid the use of pronouns, articles, and adjectives.

Here’s an example of a bland work experience section turned amazing and catchy by applying the 3 tips above.

• Responsible for all content marketing activities in the company
• I was in charge of the link-building project
• Proofreading of the copy before publishing.

Why we think it sucks:

Let’s dissect this Frankenstein.

• Consistency issues: Although the candidate uses the bulleted list to provide more information about their recent role, they are not consistent. The first bullet starts with an adjective, the second uses a pronoun (“I”) and looks like an actual sentence, while the third one starts with an -ing form. All in all, it’s a mess.
• No details or real info: The candidate uses overused phrases like “responsible” and “in charge of” combined with little other info. All in all, super bland and nonspecific.

Now let’s see how you can transform this meh work history section into an unforgettable one by using action verbs and quantifiers.

• Designed annual content marketing strategy, resulting in 247 SQLs (500+ employees)
• Oversaw a team of 10 writers, resulting in 60 do-follow links in the last 90 days
• Increased content downloads website-wide by 78%
• Conducted quality assurance for 100% of content

Why we love this version:

First, it’s super specific and it tells us exactly what this Content Marketing Manager did. Next, they listed the results of their efforts in a consistent and persuasive way. Finally, a nice mix of power verbs (designed, oversaw, increased, and conducted) leaves the reader with the impression that this person knows what they’re doing.

3. Customize your employment history section to the job description at hand

We’ve been saying this forever and we’ll say it again: don’t expect to have a single resume that can win you endless jobs. Heck. Don’t expect a generic, all-purpose resume to land you more than 1 interview out of 50 applications.

That’s not how the pros do it.

Instead, you’ll need multiple versions that you’ll then further customize by tailoring your work experience section to the exact position you’re targeting.

The easiest way to do this is to peruse the job description, identify which skills and requirements matter to the employer and then have your resume prove that you possess those very skills.

Here’s how it works in practice.

Let’s say a MarTech company is looking for someone to join the Billing Customer Support Team.

Here is a sample job ad and some of the requirements and duties listed in the description:

After carefully reading the job description details, this candidate found 5 points they have previously excelled in. Next, they’ll use them as guidelines to tailor their work experience resume section to match the requirements 100%.

Customer Support Engineer Omnis

• Solved a daily average of 20 Zendesk tickets over a 3-year period
• Maintained the internal knowledge base 100% clean and up to date
• Prioritized feature requests and worked with AppDev and PO until implementation
• Hit company-record ticket response times (11 hours Zendesk; 2 minutes live chat)
• Authored a total of 56 technical articles in the Help Center

Why we like this answer: The candidate relied on the information from the job ad to highlight their accomplishments in a clear and convincing way. They showed their familiarity with Zendesk, their dedication to keeping the internal company wiki updated, and proved that they are independent and proficient enough to write technical documentation. Finally, they illustrated most of their efforts with relevant metrics and KPIs and used power verbs to convey authority and skill.

How to List Work Experience on a Resume for Different Scenarios

This may make perfect sense to someone who’s had 10+ years of experience and few job gaps. But what if you’re applying for a job outside your industry or aren’t sure whether to include your volunteer experience? Here are all your questions answered.

How to show a promotion on your resume?

If you’ve held multiple positions in the same company or if you’d like to highlight your growth and change in roles, you can approach this in two different ways.

1) List them as a single entry if similar and if the career path is clear. Start with the company name, dates worked, and then list your positions together with the from-to period when you held them. Like this:

Acme Technologies Inc. 03/2017 – Present

Content Marketing Manager (01/2021 – Present) (a bullet-pointed list of accomplishments)

Content Writer (03/2017 – 01/2021) (note the promotion, followed by a bulleted list of responsibilities and achievements)

2) List them as two separate entries if you made a bigger shift or changed departments (e.g. started in a call center, then switched to Business Development).

A note of caution: When using stacked entries (1), there’s a chance that the ATS software won’t recognize your promotion as such, and may list your skills and experience under the earlier position. To ensure your resume will be well-parsed by the ATS and look good, it’s safer to stick to the format shown in (2) and list your promotions as two separate entries.

How to put freelance work on a resume?

Absolutely include your freelance work in your employment history, as it shows your versatility, skill set, and soft skills like client management, negotiation, and independence. Here’s an example of how a writer and illustrator listed their freelancing experience.

Content Writing Consultant (alternatively, you can use Contractor ) Freelance

• Contributed original blog content to businesses (include most notable clients)
• Increased organic traffic by 250% with a 6-month blog project
• Helped generate 14 Fortune 2000 leads through Google AdWords over a 6-month period
• Illustrated for both web and printed media
• Provided 50+ illustrations for clients such as NewYorker Magazine, CondeNast, Monocle
• Won Best Book Cover Award (Illustration Category) in 2021
• Collaborated with 20+ teams with an average UpWork score of 4.8

Should I include volunteer work on my resume?

If you can supply at least 5 years of paid work experience, you can skip your volunteering experience altogether or add them to other resume sections.

If your employment history is short or if you’re just starting your job search after being a stay-at-home parent or a student, then definitely include the volunteering gigs in your main work history section. After all, recruiters love seeing this type of experience — it tells a lot about who you are as a person, what you’re passionate about, and that you’re not entirely motivated by money.

How to list part-time jobs on a resume?

When adding your part-time jobs to your resume work history, treat it like any other entry. However, make sure to add that you worked part-time. A simple note next to your position works just fine. Like this:

Online Marketing Specialist (part-time) Forwa

• Posted 5 blog posts weekly in WordPress over a 2-year period
• Set up an average of 10 email marketing campaigns/week
• Assisted 2 Lead Gen Specialists to clean 14 lists over a 2-year period

How to put internships on a resume?

You can include your internship just as you would with any other work experience, no matter if it was paid or not. Add your official role, the company name, and then provide a bulleted list of your responsibilities and accomplishments. Here’s how one candidate did it:

• Used javascript, HTML, and bootstrap to build UI pages
• Worked closely with frontend developers to solve more complex issues
• Collaborated with backend developers and UX/UI designer to assess requirements

How to explain employment gaps on a resume?

I’ll start with a general note here: people freak out about their employment gaps way more than they should. Yes, employment gaps on your resume can be considered red flags, but not by default.

As a matter of fact, a recent study published in the American Economic Review reveals that “long-term unemployment spells in the past do not matter for employers’ hiring decisions.” The study also found that all subsequent experiences canceled out the gaps in employment, as well as that employers didn’t treat short-term and long-term unemployment much differently.

So no reason to panic, okay?

You’d normally have the chance to explain the gaps in your employment in an interview. To get there, it’s wise to address them in your resume work experience section and provide a bit of information and context.

This is especially valid if the gaps are bigger and happened for a good reason like getting a degree, being a full-time parent or caregiver, or for medical reasons.

And here’s how you can integrate that smartly into your resume employment history.

• Took time off from professional career to provide care for a baby and a toddler and manage the household
• Used the gap years to complete 3 B2B Sales courses

(In case you need more inspo, here’s what else you can put on a resume .)

Resume Work Experience Examples for Different Careers

Here you’ll find some of the best resume experience examples for the most common professions.

Customer service and tech support

• Assisted customers and troubleshot technical issues on 30+ calls/day on average
• Resolved 90% of issues without transfers or escalations
• Decreased cancellations by 11% over a one year period
• Ran regular customer satisfaction surveys resulting in 9.6/10 satisfaction rating
• Built close relationships with CIOs and CTOs from prospective companies
• Provided software demonstrations to 52 companies in the last quarter
• Closed 36 new deals, hitting a 69% closing rate in the last quarter

Software engineering

• Worked with PO team to update and rearchitect 50+ page web app
• Built 5 additional features in the last 12 months
• Cooperated with a team of 8 agile developers to prioritize biggest impact features

Office administration

• Provided reliable administrative assistance to the Regional Manager
• Organized 2 conferences for 2000+ attendees
• Managed 7 workshops and 10 local events over a two-year period
• Interviewed 6 potential new candidates and trained 3 new team members

Digital marketing

• Posted daily on 5 company social media profiles
• Interacted with 10 LinkedIn HR influencers every day
• Grew the LinkedIn account by 525% over a six-month period
• Provided emergency health care to 20 patient per shift on average
• Participated in 300+ emergency procedures over a one-year period
• Exceeded standards of care to hit 9.7 patient satisfaction rating in an anonymous survey
• Prepared and delivered 100% of lessons to second year students (<20 students/class)
• Coordinated 30+ extra study sessions to prepare students for state exams
• Increased assignment completion by 40% via technology-based learning during Covid19

Business analysis & data science

• Reduced the cost of IT infrastructure by 24% via alternative software solutions
• Relocated budget from social to organic for 30% increase in ROI
• Restructured the Sales department, resulting in 45K of new revenue

Find out how to write a next-level resume work experience section for 100+ other professions in this free resume library .

Need a bit more guidance?

You can hop over to Big Interview’s Resume Builder, where you’ll get to enter your information section by section (basic info and contact details, summary, work experience, education, certifications, skills), choose the design and then have the tool create a resume for you. Here’s what you’ll find inside:

This is super useful because you can easily create many iterations (for different job ads) and save a bunch of time in the process.

Once that’s done, you can also use ResumeAI , a new feature that assesses your resume for various criteria hiring teams use in real life – how easy it is on the eye, how you used action words to convey experience and skills, and whether it’s ATS-friendly Basically, you’ll get a rating based on how effective you were in showcasing your skills and experience.

And if you need a bit more support, we created a short course on resume writing, designed and led by our own co-founder, Pamela Skillings (aka *the resume and job interview guru*). In this curriculum, you get 8 video lessons with Pam (with a transcript), after which you’ll be 100% sure to crush that resume.

Key Points Summarized

TL; DR? Here’s the essence of a killer resume work experience section that you can copy in no time.

• A well-written employment history section directly impacts your chances of being shortlisted. Take some extra time to do it right.
• Always present your work experience in a clearly separated section and place it under your resume summary.
• Begin with your current (or most recent) job and work backward from there.
• Include the following information, in this order: your position, company name, and dates worked.
• Back up this information with a bulleted list of up to 5 achievements and responsibilities. Forget false modesty and show your excellent track record. Quantify and provide tangible results wherever possible. Use power verbs to convey authority and entice the hiring team.
• When applying for multiple jobs in different companies, custom-tailor your work experience section to each job opening. Browse the job requirements and duties and match them with examples from past experience.
• Bonus tip: Keep the high standards in other resume sections too. Learn how to best showcase your skills on a resume.

How many years of work history should I describe on a resume?

List 10–15 years of experience, depending on your individual circumstances. The key thing here is to include only relevant work experience, so if you’ve been in the job market for 10 years, but only 6 are relevant to the job you’re applying for, focus on those 6 years. You can still list the previous experience, but there’s no need to go into great detail.

How many bullet points should I use per entry in the work history section?

A common guideline is to have 3–8 bullet points per entry. This way you can give plenty of relevant information about your achievements and responsibilities without overwhelming the reader with excessive detail. You can use 5–8 for your most recent and penultimate positions. As you work your way backwards, 3 bullet points is usually enough. Remember to aim for quality over quantity — if you can fit your best accomplishments into 3 bullet points, there’s no need to write 2 additional weak ones. Make sure to refer to your “strongest” qualities in the first 2 bullets.

What work experience should I not include in my resume?

Here are some examples of work experience that should not be included in your resume: irrelevant experience, experience from over 15 years ago, high school jobs, or volunteer work. However, this all depends on where you are in the career journey. For example, for first-time job seekers, school jobs, part-time jobs, and volunteer experience will matter.

What should I do if I have little to no work experience?

If you have no or little formal work experience, include other types of experience and focus on your qualifications and results. Some ideas to consider: internships, volunteer work, academic projects, freelance or contract work, leadership roles in student associations or sport clubs, and community work. Don’t worry about your title or if it was a formal experience. Instead, focus on the relevant skills and tangible results you accomplished in these roles.

Should I put volunteer experience in my work history section?

You can include it if you have little to no relevant professional experience. Otherwise, you can put it in a separate resume section or omit it if your resume is already full.

How to address gaps in employment in my work experience section?

If there’s a significant gap in your resume, address it proactively in the document and don’t wait for it to come up at the interview (imagine you miss out on one because of that gap!). This way, your potential employers will know you have nothing to hide. Briefly explain the reasons for the gap, keep your language positive, and mention if you did any coursework or upskilling during that time. If you took a sabbatical to travel, take care of a family, or get degrees to prepare for a career change, say it proudly.

When should I take a job off my resume?

A general rule is to remove a job from your resume if it’s no longer relevant to the position you’re applying for. For example, if you’re applying for a marketing role, already had 4 marketing roles, but had initially worked as a history teacher for 1 year, it’s safe to assume your history teacher experience can be taken off. The point is to not overwhelm the resume with unrelated experience. You can also remove some short-term jobs or jobs you had a long time ago, especially if your resume is already getting longer than 2 pages.

Should I include a job I was fired from on my resume?

That depends on several factors. If this was a recent position you held for a long time, you should include it. Otherwise, there would be a big employment gap that you’d still have to address (and it may come up anyway during a background check). If you can come up with a tactful, honest explanation behind the termination, and especially if you’ve gained new relevant skills in the meantime, don’t hesitate to include that position. On the other hand, if the job was a long time ago or if it’s unrelated to the position you’re currently applying for, feel free to omit it.

Pamela Skillings

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The Right Way to Include Your Work Experience on a Resume (With Examples)

We all know resumes are important. They’re your first impression. The highlight reel of your qualifications. The tool that you can use to land an interview (and ultimately a job).

Your past experience takes up the bulk of your resume and tells future employers what you’ve done up until now that qualifies you for your next job. So when it comes time to write about your experience on your resume, the pressure is admittedly a bit high. Determining what, exactly, belongs in there, let alone how to write about it and how to format it can be trickier than it sounds.

But fear not. As a recruiter and career coach, I can say—without exaggeration—that I’ve laid eyes on thousands (and thousands!) of resumes. So I know my way around an experience section. Allow me to answer all your questions:

What Belongs in My Experience Section?

Ok, so how do i know what experience is relevant, how should i format the experience section of my resume, is it ever ok to tweak my job titles, how far back should my experience section go, what if i have a gap in employment, can i see an example experience section.

When you think about which experience should be included on a resume, you usually think of past jobs. And rightfully so—your full-time work history will often be the primary source of material for your resume. But your experience can encompass so much more than the traditional jobs you’ve held. Internships , volunteer work , freelance assignments, temporary gigs , and part-time jobs all count as experience, too.

What types of experiences you include on your resume will depend on where you are in your career journey. More established job seekers who aren’t looking to make a significant career change can likely fill their experience section with their most recent full-time jobs. But if you’re new (or newer) to the workforce, looking to break into a new industry, or making a career pivot, it might make sense to incorporate less traditional experience. Before you include something on your resume, ask yourself: Is this relevant experience for the jobs I’m targeting?

Relevant experience is simply experience that’s applicable to the type of jobs you’re pursuing. For example, if you’re a software engineer, you’ll want to include your current and previous engineering jobs and internships, but you might decide to leave off your long-ago stint as a paralegal (unless you’re applying to work as a programmer at a law firm or legal services startup!) Or if you’re applying for a senior marketing role in publishing, you might decide to trim the first marketing job you had out of college in the beauty industry in order to make more space to highlight your publishing industry experience.

Besides which roles you’re listing, think about how to describe what you did and achieved. Suppose you currently work as a server in a restaurant, and you’re applying for receptionist jobs. In this case, you’d want to include experience interacting with customers, answering incoming phone calls, and managing schedules on your resume because those skills are highly transferable to the job you want. And you might skip less relevant job duties like busing tables because you probably won’t be needing those skills in a receptionist role.

If you aren’t making a big career pivot from one type of job or industry to another, chances are, most of your work history is relevant. But every job posting is a bit different, so you’ll need to be more discerning about which of your past responsibilities are most relevant.

To tailor your resume for each specific job, spend some time reading through the posting and take note of the skills and job duties it mentions. Then make a list of the responsibilities you have experience performing. And voilà! You’ve identified your most relevant experience.

When you write about this relevant experience on your resume, make sure you’re incorporating keywords from the specific job posting. This is essential for two key reasons. First, most applications will be scanned by an applicant tracking system or ATS, which helps recruiters search resumes for relevant keywords to find which applicants are the best match for an open role. Second, a well-tailored resume will make it easy for the recruiter reviewing it to understand why you’d be a good match for their open job.

Every experience section should start with a clear section heading. You might simply call it “Experience” or “Work Experience” or “Relevant Experience.” Or maybe you’d prefer to highlight your specific role or industry with a header like “Accounting Experience” or “Entertainment Industry Experience.” The key is to make it easy to spot for anyone who may be quickly scanning your resume.

In some cases, you may want to showcase experience from a previous career or otherwise include experience that’s not directly related to the job you’re applying for. To do this, you can simply create another section with a header like “Additional Experience” or “Additional Professional Experience.” You can also pull out a section such as “Volunteer Experience” if it doesn’t make sense to include volunteer roles under your main experience section or if you prefer to list them separately

For most job seekers using a chronological or combination resume format, you should list your past jobs within your experience section (or sections) in reverse chronological order. For each item you list—full-time jobs or other types of experience—include the following:

• Position details: List your job title, company name, location, and employment dates (month and year) for every position on your resume. Here’s one way it might look:

Graphic Designer | Evergreen Industries | San Francisco, CA | May 2018 – April 2020

• Job duties and achievements : Aim to include three to seven bullet points under each position describing what you did there, starting with a high-level overview of your role and common responsibilities and then drilling down into more specifics. These bullets should highlight your most applicable experiences for the role you’re applying to. You can either include your most relevant achievements for each job alongside your job duties or you can create a dedicated subsection for “Key Achievements.” Quantifying everything you can will lend context to your work history and can be a great way to wow prospective employers. Use this magic formula to craft eye-catching bullet points:  Compelling verb + job duty = tangible number and/or result.  So you might say:  Redesigned new hire onboarding program to include welcome week, 1:1 mentoring, and interactive training, resulting in a 60% increase in 90-day retention.
• Promotions: If you were promoted during your tenure with an employer, you can either separate the two roles (if your job duties were distinct enough) or group them together into one entry that shares a set of bullet points. For example:

UX Designer | Caterpillar Collective | Kansas City, MO | July 2019 – Present Associate UX Designer | March 2018 – July 2019

• Collaborated with marketing team to create user-centric graphic designs for print and web that contributed to a 30% increase in customers over 2 years.
• Conducted 50+ IDIs and created and completed 12 surveys of 200+ users each; compiled and analyzed results to make recommendations to stakeholders.
• Led website redesign with a focus on accessibility, increasing retention rate of customers with visual impairments by 50%, per self-reported survey.

While it’s never OK to straight-up lie about (or even embellish) your work history, there are cases when tweaking your job titles is permissible. Just remember: The key is to use your job title to clarify your role—not to mislead. Two situations where adjusting your job title is generally above board are:

• Your employer gave you a funky title . A startup might hire a “Data Guru” while an established e-commerce organization would employ a “Data Scientist” to perform the same duties. In this case, it’s probably safe to tweak that job title on your resume.
• You wear lots of different hats. If you’re in a role where you juggle lots of different responsibilities (like an office manager who also supports a marketing team), you might adjust your job title to give recruiters more context. For example, if said office manager wanted to pivot into a marketing assistant role, they might list “Office Manager - Marketing Support” as their job title.

If tweaking a title feels like a stretch, you can instead focus on crafting strong bullet points to clearly convey your responsibilities or use your summary to lend additional context to your qualifications.

Keeping your focus on relevant experience means you probably won’t need to include all of your past jobs—and that’s a good thing. Recruiters and hiring managers are going to be most interested in your most relevant and recent experience. They also love a concise, single-page resume that’s easy to scan (they get a lot of applications and don’t have time to read through years and years of work experience). So it’s OK to keep your resume short and sweet.

As a general rule, you don’t need to include more than 10 to 15 years of experience on your resume (with some exceptions). Check out this guide for a detailed breakdown on how far back your resume should go depending on where you are in your career and any special situations.

If you took time away from the workforce, know that you’re in good company. Plenty of successful people have gaps in their employment history for myriad reasons, like caring for a loved one, raising children , going back to school, or losing a job. If your employment gap is brief (less than six months or so), you probably don’t need to address it on your resume. But if it’s a bit longer (more than a year), you may want to add a bit of context in the form of an additional “experience” entry—no more than a line or two.

Here’s what it might look like:

Professional Sabbatical | June 2016 – August 2019

• Provided full-time care for a sick family member.
• Traveled throughout Southeast Asia, including Thailand, Vietnam, and Cambodia.
• Authored a memoir about growing up on a Christmas tree farm.

Whether or not you include an entry like this on your resume, you can use your cover letter to explain any special circumstances in more detail.

If you took time away to go back to school, listing your education (and including relevant projects or coursework) will also suffice to bridge the gap on your resume.

Below is an example of how a tailored, quantified experience section might look on a sample resume. This job seeker has already made a career change from accounting to writing (notice how they leveraged their transferable accounting expertise to write for financial publications, first as a volunteer and then a freelancer before landing a full-time writing job). Now, they’re hoping to find a new staff writing role covering different topics—ideally lifestyle or wellness.

The types of jobs this job seeker will be applying for require at least three years of experience pitching and producing SEO-focused articles, preferably with a lifestyle focus. Notice how this job seeker uses the “Key Achievements” subsections to highlight their most relevant project work. (They’d also include a link to their personal website on their resume so that potential employers can easily see their portfolio!)

Download sample resume experience section  

How to Describe Work Experience on a Resume in 2024 (Examples & Tips)

Your work experience is a summary of all your hard work, dedication and achievements over the years. Here's how to do justice to your work history.

The work experience section of a resume will be the crown jewel that demonstrates to potential employers that you have the work history to back up your credentials.

In this guide, we will provide you with in-depth coverage for how to craft the perfect work experience section to help you land more interviews and job offers. 

Here's an outline of what we'll learn:

Including Work Experience on a Resume

What to exclude from your work history, formatting your work experience section, how to list achievements and accomplishments, add more experience with relevant certifications, use strong action verbs, how to show job promotions, addressing career gaps in your work experience, how to show volunteer work and internship experience.

• How Far Back Should Your Work History Go?

Key Takeaways

For all the inside scope on each component of your resume, check out our comprehensive resume guides . 

Work experience is a major component of any successful resume.

However, it can be difficult to decipher what exactly you should be including in your work history. 

Each job applicant will have a differing amount of working experience under their belt.

The key is to not shove too much information into this section.

Instead, you will need to take the time to sit down and decide which information best highlights your strengths and gives you an advantage for a particular job opportunity.

It is important to keep in mind that you should be altering your resume to match the job description of each individual job you are applying to. 

By taking the time to re-edit your work experience section for specific applications, you will have a much greater chance of impressing hiring managers. 

In this article, we will help you craft the perfect work experience section.

Some key questions we will be answering include:

• What should you be including in your work history?
• What should you be excluding from your work history?
• How should your work experience section be formatted?

Keep reading to learn more about how you can begin optimizing your work history section.

Beautiful resume templates to land your dream job

What Information to Include in Your Work History?

Ultimately, your work history will contain the following:

• Job Position ( e.g. "Bartender" )
• Company ( e.g. "Red Lobster" )
• Location (e.g. "Brooklyn, NY")
• Start Date - Month & Year (e.g. "October 2019")
• End Date - Month & Year (e.g. "January 2021") Note : You can list "Present" if it's your current job
• Description (responsibilities and achievements)

Here's how that looks, you can also see an example of the Yoga Instructor resume here .

Yoga Instructor, January 2018 – Present Mellow Mushroom • Nashville, TN • Taught 40+ elderly clients basic yoga moves each day • Held 4 classes a day that differ in intensity, including beginner and intermediate • Advised modifications for yoga poses to ensure proper form, to meet clients' athletic abilities • Instructed clients on breathing techniques, such as Basic Breath Awareness and Retention • Developed body-mind-spirit awareness, mental clarity and physical flexibility and strength

However, when deciding which information to include within your work experience section, there are four main principles to keep in mind:

Here is a quick breakdown of each of these crucial factors:

1) Relevancy

When writing out your work experiences, it is important to consider how relevant your previous experience is to the job you are currently applying for

Your most relevant experience should always be the most emphasized and focused on, as it will be where you showcase the skills and achievements that qualify you for the position.

For instance, let’s say you are applying for an entry-level copywriting position and you have two major examples of work experience you would like to include.

These examples are:

• Managed the front of house of a restaurant for four years.
• Worked as a journalist at a local newspaper for one year.

Even though the management position may take up a greater chunk of your professional background, your experience as a journalist is much more relevant to the field of copywriting.

Therefore, you would want to place greater emphasis on your more relevant experience. 

2) Timeliness

Let’s say you are applying for a position for which all or most of your work experience is fairly relevant with similar importance in your roles.

How do you decide which of this experience is best to include on your resume?

When listing out your relevant work experience, it is recommended to showcase your most recent experience first and work backwards from there. 

As a general rule of thumb, it is good to aim to include work experience that you have gained within the past 5 years, though trying to include examples from within the last 1 to 5 years is ideal. 

Generally, work experience older than 5 years should be included on more in-depth resumes, such as on a resume for a job applicant seeking a senior position at a company.

Additionally, the academic resume format “Curriculum Vitae” – or CV – will typically include experience that spans across an even wider timeframe. 

3) Longevity

If you have held a relevant position for a long period of time, this kind of longevity can be highly impressive to hiring managers.

Showcasing your longevity at a previous job demonstrates your ability to commit to a company long-term. 

Moreover, showcasing positions you have held for a long period of time can also be a great opportunity to emphasize any promotions you may have received.

Showing your ability to not only commit, but to grow as well can be majorly influential on the impression your resume leaves.

4) Position

Different positions you have held within a field or industry may hold greater weight than others.

While it is still important to keep relevance, timeliness, and longevity in mind, it can also be useful to showcase your higher positions on your resume.

For example, let’s say you are applying for a position as an executive administrative assistant and you have the following work experience:

• Office manager for small law firm 
• Administrative assistant for a tattoo parlor

While both positions are relevant to the job you are applying for, your role as an office manager may have had greater responsibilities compared to your assistant position. 

Check out our Human Resources Resume Example to see how the work experience section utilizes all four of the above mentioned factors. 

When you are writing your work experience section, it is important to note that you don’t want to include every job under the sun that you have ever held.

A hiring manager won’t want to read through all of that, nor are all of your experiences likely to be relevant for the job you are applying to. 

For instance, short-term jobs that you left soon after being hired may not be the best to include, as this can lead to speculation and uncertainty as to why you held the position for so short an amount of time.

If you happened to work a job that was purposefully or contractually short-term but holds a high level of relevance to the job you are currently applying for, it can be useful to include a short note explaining why you were only in the position for a limited amount of time. 

Omitting Jobs from Your Resume

There may be a variety of circumstances that may lead you to wanting to omit certain jobs from your resume.

For instance, if you were fired from your previous position, you may feel inclined to try and hide this information out of fear of it leaving a bad impression on hiring managers.

However, even jobs you were fired from should be included if they are relevant working experience

Being fired from a previous job is not an automatic deal breaker in most cases, and including that position on your resume is oftentimes preferred over leaving unexplained gaps in your employment history.

Moreover, you do not have to explicitly state on your resume that you were fired.

Should this be a topic of concern, it will likely come up in a job interview at which point you can more clearly and directly explain what happened.

Keep Your Job Descriptions Simple

A common mistake that many job applicants will make is writing descriptions of previous jobs that are too wordy or long.

Although it can be helpful to include more information about your most relevant or most recent experiences, you still want to write in clear and concise sentences that are easy to skim.

In truth, it is unlikely a hiring manager will thoroughly read your resume – especially if there are many applicants for the position.

As such, you must optimize your resume to provide information clearly and quickly.

A hiring manager should be able to gain the most valuable information with only a short read-through or skimming. 

As mentioned, you don’t want to go overboard when writing your work experience section.

Although you should aim to include the best and most relevant details, you should strive to write in short and simple sentences. 

Here is the basic format to use when structuring your work experience section:

Position, Start Date – End Date Company Name, Location ‍ • Descriptive Sentence • Descriptive Sentence • Descriptive Sentence

Alternatively, you may also want to list the company name on the first line with the position title.

This can be especially true if you worked for a well-known and easily recognized company or brand.

The formatting would then look more like this:

Position, Company Name Location, Start Date – End Date ‍ • Descriptive Sentence • Descriptive Sentence • Descriptive Sentence

There are, of course, some stylistic choices you can make to help your resume stand out.

However, sticking to this straightforward and easy to read format is key. 

Here are a couple quick examples of correct and incorrect formatting:

1) Always use bullet points for your descriptions.

Long paragraphs can be hard to read and make your work experience section look too cluttered.

Restaurant Manager, 2018 – 2020 ‍ In this position as a restaurant manager, I worked diligently to help implement new point of sales systems that greatly reduced operational costs. I also managed a staff of over 20 waiters on any given day. Of my responsibilities, I was in charge of handling customer complaints and issuing refunds. 

Restaurant Manager, 2018 – 2020 Mellow Mushroom • Nashville, TN • Hired and trained over 20 staff members . • Implemented point of sales systems that reduced operational costs by 15 percent . • Reduced customer complaints and refunds by 25 percent . 

2) Be specific as possible.

When writing your work experience descriptions, try to be as specific as possible rather than providing vague descriptions of your work accomplishments in the position. 

Junior Graphic Designer, The Coca-Cola Company Atlanta, GA • June 2017 – July 2020 • Responsible for making creative designs for the company. • Created hundreds of different designs for a variety of projects. • Worked closely with top-corporate officials. 

Junior Graphic Designer, The Coca-Cola Company Atlanta, GA • June 2017 – July 2020   • Led the design, development, and implementation of a label design project. • Designed and implemented new branding materials, including a re-design of the logo.  • Presented key deliverables to executive level stakeholders. 

In the following Content Marketing Associate resume example, you can see how Sarah has emphasized each of her bullet points with specific relevant keywords.

When it comes to listing your achievements and accomplishments on a resume , there are several considerations to keep in mind

As a general rule of thumb, your job descriptions are the best place to showcase your greatest accomplishments within a position.

For example, let’s say you worked in a sales position and raised overall sales by 10 percent .

This is the kind of specific accomplishment you will want to list within your job description. 

As previously mentioned, you will always want to be as specific as possible when listing out your achievements.

Here are some examples of how to properly list your accomplishments within your work experience section:

If you have specific data to quantify an accomplishment, always provide specific numbers rather than generalized statements.

Incorrect: ‍

Increased productivity of staff immensely over the course of the position.

Improved staff productivity rates by 30 percent , leading to a reduction of labor costs by 45 percent . 

Awards are a type of achievement that can be particularly useful to include.

Keep in mind that a hiring manager may not be familiar with company-specific awards.

Thus, you should provide enough detail to explain the importance of the award. 

Earned the Departmental MVP Award in 2019.

Earned the 2019 Departmental MVP Award for increasing productivity and efficiency rates, as well as improving cross-functionality of the department. 

Depending on the quantity of achievements you have, it may also be beneficial to create a section devoted entirely to your professional accomplishments.

The key takeaway here, however, is that job descriptions are one the most useful places to showcase your job-specific achievements. 

Although certifications may not be direct work experience, they often times are major indicators to employers of how qualified the candidate is for a position.

To earn a certification, you will typically be required to complete an accredited course successfully.

It can be tempting to include every certification you have ever earned on your resume as a way to help add some extra detail and interest.

However, when you are including certifications you should still be keeping relevancy as your top priority.

As such, only the most relevant certifications should be showcased. For instance, let’s say you have a CPR and First Aid certification.

If you are applying to become a school nurse, these kinds of certifications are not only important but are likely required.

Comparatively, if you are applying to a position as a content writer, these certifications hold no relevance. 

If you have earned a certification as a result of working a previous job, then you would likely want to include that certification in that specific job description.

Otherwise, your certifications may be better suited in their own devoted section.

Additionally, working to earn relevant certifications that you can list in tandem with your work experience section can help you to greatly stand out from other job applicants.

Here is a quick list of a few well-known certifications that would be useful to include on a resume:

• PMP: PMP is a Project Manager certification and is given to professionals with a four-year degree, a minimum of three years of project management experience, and the successful completion of the PMP exam and hour requirements. 
• NCLEX-RN: The NCLEX certification is the required certification for nursing professionals put forth by the National Council of State Boards of Nursing. 
• PHR: The PHR certification stands for Professional in Human Resources and is earned through successful completion of an exam upon confirmation of eligibility. 
• SERVSAFE: ServSafe certifications are used in the restaurant industry to certify that kitchen and waitstaff are following all proper food and drink protocols. 

For more information on how to best show certifications, check out our guide on listing certifications on a resume.

When you are writing your resume, you want the words you use to engage the person who is reading it.

Chances are that the hiring manager reading your resume will read hundreds of other resumes that all contain similar words, verbs, and phrases. 

When choosing which words to use in your resume, it is important to remember that you don’t want to tell the employer why you are a great candidate.

Instead, you want to use the words to show the employer why you are the best candidate. 

This is where strong action verbs come in.

In your job descriptions, rather than saying something boring like “ managed a staff of 50+ members ” —  instead use a stronger action verb such as “ delegated ” or “ directed .”

Here are a couple quick tips for using strong action verbs on your resume:

1) Always lead with your action verb

Don’t bury your action verbs or make them difficult to spot.

Start your sentences with a powerful action verb instead.

I helped senior executives with important administrative tasks.

Assisted senior executives with administrative tasks, including managing travel schedules and optimizing file organization systems. 

2) Make it contextual and supporting

While it is important to use action verbs, don’t just use any word that comes to mind.

The words you use should make sense in the context of how they are being used to describe a job. 

Prohibited operational costs from exceeding budgetary restrictions.

Maintained low operational costs according to budgetary restrictions. 

Though both of these statements essentially say the same thing, the latter is much more clear and better represents your professional achievement. 

For more ideas on which action verbs to include on your resume, check out our list of 350+ Action Verbs to Make Your Resume More Effective.  

If you have worked in a previous job for a longer period of time, chances are you have received a promotion or two along the way.

Keeping track of these promotions and showing your professionals growth is essential. 

There are a couple different ways to show promotions within a job description.

When showcasing different roles you have held within the same job or company, it is important to list your highest position first and work backwards from there.

As an example, let’s look at two different ways a job candidate could list their promotion from office assistant to office manager on a resume:

1) Stacking job promotions

Use stacked positions to show your growth over time, with the most recent and highest position at the top.

Office Assistant, Tennessee Valley Authority Nashville, TN • January 2015 – January 2016 ‍ • Promoted to current position of Office Manager in 2016.

Office Manager, Tennessee Valley Authority • January 2016 – November 2020 Office Assistant , Tennessee Valley Authority • January 2015 – 2016

This kind of stacked formatting is an easy way to show you growth within a company without having to detail each position.

This is a good format option for when you want to focus solely on the highest position you earned.

2) Listing job promotions as separate entries

This format is useful if you served in each position for several years with different responsibilities in each. 

Office Assistant and Manager, Tennessee Valley Authority January 2015 – November 2020

Office Manager, Tennessee Valley Authority January 2016 – November 2020 • Job Description & Achievements Office Assistant, Tennessee Valley Authority January 2015 – January 2016 • Job Description & Achievements

The choice to format promotions as two separate entries should be reserved for instances where most or all of your work experience has been in different positions within the same company

Otherwise, the stacked format allows you to feature other work experiences with different employers as well. 

In some cases, a job applicant may not have very much relevant work experience or they may have large career gaps.

If this is the case for you, it can be useful to consider utilizing different resume formats to help fill in those gaps. 

The worst thing you can do is try to hide these career gaps from hiring managers.

These are the types of details they will be looking out for, and signs of deception are likely to get your resume thrown out immediately.

Instead, you should consider the different resume formats that may be better suited to showcasing your skills rather than your experience.

Here are the three main types of resume formats and how we'd rate them from best to worst for addressing career gaps:

1) Functional (best)

Functional formatted resumes focus more on skills and unpaid experiences, making them well suited for applicants without a strong work history.

2) Hybrid/Combination (good)

Hybrid resumes will combine elements of both reverse-chronological and functional resumes, making them good to use when you have career gaps. 

3) Reverse-Chronological (worst)

‍ This format focuses on making the work experience section the main component of the resume so it won't be the best choice for you.

Though having limited work experience or large career gaps can certainly make the resume writing process more difficult, it is by no means impossible to create an effective resume in spite of this.

Check out our guide for writing a resume with no work experience for more advice on how to create a resume when you have limited experience or career gaps.

For some applicants, especially those who may still be in school or are recent graduates, you may lack paid working experience but have several good examples of volunteer work and internships. 

Generally speaking, your internship experiences can go in your work experience section, as these are still technically professional experiences you applied for and earned based on your academic credentials.

Volunteer work, comparatively, should often be listed in a separate section as this is not typically considered “professional experience.”

Nonetheless, volunteer work can still hold a good amount of value, especially if it is directed related to the job you are applying for.

For instance, an IT professional may have volunteered their time to work on a not-for-profit software development project.

Though this experience was unpaid, it provided the applicant with experience working directly with software developers.

This kind of experience will still be crucial to share with potential employers. 

Consider an Alternative Format

If your work experience is limited to internships and volunteer work, this may be another good opportunity to utilize the functional or hybrid resume formats.

This will allow you to showcase the unpaid experience you have, while also sharing the focus with other sections such as skills and academic accomplishments. 

How Far Back Should Your Work History Go?

We’ve covered the importance of timeliness and longevity when deciding which previous jobs to include in your work experience section.

The reality of how far back you should go ultimately depends on the position you are applying for.

For applicants who are applying to entry-level or lower-level jobs, keeping your work experience section concise and focusing on jobs you have worked in the past 1 to 5 years is likely to be preferable. 

Comparatively, if you are applying for a senior-level position, or for a position in the fields of science or academia, it is recommended to showcase more of your professional background.

For instance, applicants who are seeking positions in academic fields will likely want to use a CV format which typically will cover most – if not all – of both their professional and academic background. 

Not every job is the same, nor is every applicant the same, so how much you include on your resume will depend on the situation at hand.

Luckily, there are many resources to help, such as our guide on on writing the perfect resume.

By now you should feel a much greater sense of confidence for how you should be writing and formatting your work experience on your resume.

Here are five key takeaways to remember as you embark on your resume writing journey:

1. Relevancy is Key

When listing out your work experiences, keep in mind which of your previous jobs are the most relevant to the position you are now applying for.

You don’t want to weigh down your resume with too many jobs and job descriptions, so narrowing down to the 3 – 5 most relevant experiences is key. 

Do keep in mind the other three factors we discussed as well: timeliness , longevity , and position .

You want to showcase how your prior work experiences have given you the skillsets to make you highly qualified for the job you are seeking. 

2. Show, Don’t Tell

When writing your job descriptions, avoid using statements such as “I did this” or “I accomplished this.”

Instead, word your descriptions in a way that showcase your achievements and strengths within the position.

Employers don’t want to be told what you can do because words only mean so much without the evidence to back them up.

‍ Show hiring managers what you are capable of by providing clear and quantifiable examples of how you have excelled in your previous positions. 

3. Use Strong Action Verbs

Begin each of your bullet points in your job descriptions with strong action verbs that clearly represent the action or accomplishment you are showcasing.

The use of these verbs not only helps to clarify your work experience section, but also helps emphasize key points, tasks and achievements.

However, be wary of using these verbs just for the sake of using them.

Always make sure the verbs you are choosing relate back to the statement you are making so you don't not accidentally cause any confusion.

4. Keep it Simple 

Bullet points and simple sentences are your friend. Most hiring managers are not going to read through your resume in its entirety.

Thus, having bite size and concise descriptions that effectively represent your abilities, skills, and accomplishments is key. 

5. Determine Which Format is Best for You

If your work experience is limited, you may want to consider using an alternative resume format.

To help determine which format best suits your needs, take a look at our guide for choosing the correct resume format . 

Closing Thoughts

Your relevant work experience can make or break your opportunity for landing an interview with the job of your dreams.

Figuring out the best and most concise way to list your experience is, thus, crucial. 

To learn more about how to craft the best resume possible, check out our comprehensive guides and resume templates to get started making your perfect resume today. 

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