presentation and facilitation skills training

Join our FREE training and learn the 5 things you can do to become a top 1% facilitator

8 essential skills of an effective facilitator (and how to improve them).

Having a skilled, effective facilitator guide a meeting will vastly improve that meeting's outcomes! Discover the right tools, techniques, and skills you need today.

Having a skilled, effective facilitator guide a meeting or a workshop can make a world of difference to the meeting's outcomes and team's efficiency! A skilled facilitator can get a group to focus on the challenge at hand and help them make better decisions faster.

Best of all, anyone can become a great facilitator   if  they have the right tools, techniques, and skills down.

Which skills are those? That's exactly what we'll be covering in this article. Let's dive right in.

• 1. Do you want a Career in UX? 
•  Learn the Principles of UX Design
• Master a UX Design Tool ‍

Who is a facilitator?

A facilitator (or a Workshopper, as we like to call them!) is the person who guides a team through a process, helping them unleash their potential, do their best work, and avoid the usual pitfalls of collaboration: groupthink, a lack of outcomes, and team politics (to name just a few!)

Facilitation is all about helping the group do efficient, meaningful work.  It's about making sure everyone in the room gets heard, without falling prey to 'design by committee', and making sure there's an actionable outcome every time a group comes together. 

A good facilitator's goal is to encourage participants to think productively and ultimately to articulate critical ideas, ask vital questions, uncover variables, find solutions, and identify productive actions, NOT to solve the team's challenge.

A skilled facilitator can supercharge a team's performance  by eliminating the friction of group collaboration and providing a process for the team to follow.

The facilitation skills you need to master to become a great facilitator

There are a lot of misconceptions out there about what makes a good facilitator, which might stop you in your tracks before you’ve even had a go at it. Or worse yet, negatively impact your facilitation abilities by making you focus on all the wrong things!

Trust us, if you want to really ace it as a facilitator, you don't need to be an extrovert or a subject matter expert. Instead, focus on developing these skills:

Facilitation mindset

Mastering the facilitation mindset is key to becoming an effective facilitator and is also the thing MOST facilitators (novice and experts alike!) get wrong.

If you want to be an excellent facilitator, you need to live and breathe the facilitator's mindset, which is:

Be the guide, not the hero.

Or, to put it bluntly, don't try to show off how good or smart you are, and instead, focus on helping the team do  their  best work. 

This will make you a more active listener and take the pressure off of you because you don't need to worry about solving the challenge yourself and can instead focus on observing the group, tuning into their needs, and making sure the workshop moves along swiftly. 

It will also help you master the art of questioning or asking the group members to develop their own ideas rather than overpowering them with your own.

Learn more about facilitation and workshopping in our FREE FACILITATION COMMUNITY

‍ Time management

A good facilitator should be able to move the group along and keep the momentum going throughout the workshop. And one of the most helpful skills to do that is time management!

Not only do you need to allocate just the right time needed to complete the exercises, but you also need to make sure you're moving according to schedule or be able to adapt in case some exercises are running over-time.

A great way to start effectively managing time in your workshops is by implementing a time-boxing technique. For example, if you're running an ideation exercise, set 10-15 minutes for it, and after the time's up, move on to the next steps. 

This approach forces you and the team to think more efficiently helps cut out circular discussions, and ensures your workshops always stay on time. 

Shortcutting circular discussions

Circular discussions are one of the main reasons conventional meetings are such a drag to be in. They drain the group's energy, waste time, and don't bring you any closer to finding a solution.

As a facilitator, it's your job to nip circular discussions in the bud and make sure the group moves on. But this is easier said than done! If you need a few tips on how to gently but effectively keep the workshop moving, try implementing these:

View this post on Instagram A post shared by AJ&Smart (@ajsmartdesign)

Keeping the energy levels high

Energy is a KEY component in facilitation. Making sure your participants are engaged and switched on ensures they can bring their A-game to the workshop!

The workshop attendees will have to work hard to keep their concentration for long periods of time, take in a lot of information, and then put it into practice, so it's 99% likely they'll feel overwhelmed at a certain point during the workshop. So as a facilitator, you need to watch out for when that happens and make sure you incorporate energizing activities into your workshop. 

Here are some of our favorite ways to keep a room energized:

Curbing team politics and groupthink

No matter the team or company size, team politics and groupthink ALWAYS creep up. Raise a hand if you've ever been in a meeting or workshop where one person (usually the loudest or most senior) is doing all the talking, discussions spiral out of control, and everyone understands the job to be done differently. 

Without a set of tools and processes in place, ALL your workshops will inevitably slide off-topic and devolve into endless discussions.

It's your job as a facilitator to design your workshop in a way that will allow the participants focus on the challenge at hand instead of on navigating team politics. 

Our two favorite tools to do just that are the Note&Vote technique, and 'together alone' working method. 

Working 'Together alone' means that you're collaborating on the same problem in real-time, but instead of discussing ideas openly or brainstorming, you're silently noting them down on a sticky note–making it impossible for circular discussions to spark up!

Connect with other Workshoppers worldwide and share your own experiences and expertise in our FREE community

The Note & Vote technique simply means that each team member writes down their idea or solution on a sticky note, and after all ideas have been stuck up on a wall or whiteboard where the entire team can see them, a round of silent dot voting takes place. With a Note & Vote, everyone gets to express their opinions, and you will reach a decision and an actionable outcome much faster than you would with an open ramble. 

Effectively dealing with troublemakers

Frankly speaking, it's not a question of  if  you'll have to deal with a skeptic or a troublemaker, but a question of  when . And when that moment comes, it's crucial you know how to deal with them in the most effective way possible.

All it takes to derail an otherwise good meeting or workshop is one person who is skeptical or is causing trouble by distracting other team members and being disruptive to the workshop.

But here's the thing: you can completely turn a troublemakers' energy around and even make them your biggest supporter; you just need the right tools to do that.

Giving clear instructions

One of the main things you're going to be doing as a facilitator is asking people to do certain exercises and explaining how they work. Funnily enough, this is the part of facilitation that causes the most difficulty for a lot of facilitators.

And nothing can take the wind out of your sails quite like having to explain the same simple exercise 3 times in a row. So make sure your communication is clear to all the participants. Our favorite frameworks for giving clear instructions is called "What, Why, How"

While it sounds simple, most people usually forget one of the factors. This usually happens because of a thing called the 'Curse of Knowledge': because  we  are familiar with the way a certain exercise is done, we omit important details that are obvious to us but aren't to someone who's new to the concept. 

We say what we're about to do, then how, but leave out the why. Or we say what & why, but forget to specify how. As you're preparing for a workshop, make sure to run your material for every exercise against that formula and make sure you have all 3 elements covered.

Being ready to adapt

There are about a million things that could go wrong in a workshop: you might run overtime on one of the exercises, throwing you off-schedule, or you might have a troublemaker in the room who makes moving along impossible, or your tech set up might break…

The thing is, there is NO way to avoid mishaps or little hiccups in your workshop. The key here is to be prepared for each possible scenario and be willing to adapt ad-hoc. 

BONUS SKILL: Remote Facilitation

Remote work is not just a hypothetical future of work by this point, it's the reality of our everyday lives, and it's here to stay. So to really ace it as a facilitator, you have to get to grips with remote facilitation.

Even experienced facilitators seem to shy away from remote workshops, and we get it: there's a lot more factors that can go south in a remote setting than an in-person one. But here's the thing, if you have the right tools and tactics in place, remote facilitation is actually not all that bad.

P.S. We have an entire in-depth guide on what you need to be aware of when facilitating remotely , so if you want to really level up your skills, we suggest you check it out!

How to improve your facilitation skills

If you feel like you might not be checking all of those boxes above just yet, don't worry! Facilitation, just like any other skill, can be trained, honed, and improved. And these tips might help you get started and keep going:

Seek opportunities to facilitate

Practice makes perfect, and facilitation is no exception! The best way to learn anything is to implement your new-found knowledge in a real-life setting directly. This will allow you to remember the concepts better and help you get more confident in your facilitation skills. 

Double down on your strengths

What is the one thing you're really good at? Is it activating the group? Or maybe you're great at organization and planning? Whatever your super-skill might be, make sure to focus on that instead of poring over all the areas you need to improve.

Be proactive about your learning

That being said, don't assume you can wing it by simply relying on the skillset you already have. Instead, acknowledge your weaknesses and improvement areas and actively work on improving them.  

And there you have it! Work in these skills, and we can guarantee you will be acing the facilitation game in no time!

AJ&Smart Team

A team of pro workshop facilitators with 9+ years of experience.

When Do You Need a Facilitator?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus.

The Ultimate Facilitation Glossary: 50 Facilitation Terms You Should Know (From A-Z)

How To Improve Team Collaboration

10 great facilitation training courses (and more ways to learn facilitation)

Where can I learn facilitation? What facilitation training courses should I attend? How useful is it to get certified? Over at SessionLab we hear these questions all the time. 

We're dedicated to sharing the benefits of facilitation in the world and increasing the number of people with facilitation skills, so we put together a handy list of the best facilitation courses you can join, remotely or in person.

Boost your career and increase your confidence in leading groups with these hand-picked and vetted facilitation training courses.

Design your next session with SessionLab

Join the 150,000+ facilitators 
using SessionLab.

Recommended Articles

A step-by-step guide to planning a workshop, 54 great online tools for workshops and meetings, how to create an unforgettable training session in 8 simple steps.

• 18 Free Facilitation Resources We Think You’ll Love

Facilitation skills are considered “the best kept leadership secret” (that’s from a Forbes article) and a workplace superpower. Knowing how to design a meeting or session productively, include different voices, ultimately leading groups to shared decisions: these are skills that are essential in today’s complex work environments, where collaboration and buy-in are key. 

In this article we’ll focus on in-depth facilitation training and courses but also touch upon other related topics, such as accreditation and resources such as podcasts and newsletters. Here’s what to expect:

What is facilitation training?

Facilitation is the craft of designing group processes and guiding people through them. To do this, facilitators will employ a set of techniques and best practices that will engage participants and help them achieve their collective goals.

In facilitation training, participants will develop a set of facilitation skills, techniques and best practices that will help them facilitate with confidence. Facilitation training can come in many forms: online, in-person, self-paced courses and more. It can look like a single workshop or training session or an ongoing practice-based qualification that results in professional accreditation.

In most cases, you’ll learn facilitation experientially, with a mix of theory, practice and feedback from an experienced facilitator. Choosing which is right for you depends on your circumstances and career goals. Hopefully, this guide will help you choose facilitation training that is right for you!

How will facilitation training help develop your career?  

A growing number of professionals are making facilitation their main profession, either as freelance facilitators or working in-house to lead workshops for various company departments. That said, facilitation is not only for those who choose to make sticky notes and whiteboards the stuff of their daily life. 

Facilitation skills are invaluable in many situations, such as:

• managing team meetings and workshops;
• improving participation and engagement at events and conferences;
• increasing clarity in group processes, getting everyone on the same page;
• including a diversity of opinions and stakeholders;
• evaluating choices, creating action plans as a group;
• supporting the group in making actual, effective progress toward its goals.

Facilitation is valuable for anyone who leads groups, brings people together to solve problems or wants to collaborate effectively.

It’s especially important for leaders who are responsible for helping their teams work together to achieve their goals and any people who want workshop facilitation to be their main role.

Want to learn more? Read about how to improve your facilitation skills in this guide.

Why should you invest in a facilitation training course? 

It is quite a common pathway to discover facilitation a bit later in your career. You may have gone through more than your fair share of boring and unproductive meetings and want to make them better. Maybe you took part in a design sprint and were intrigued by the participatory methods used. Or you’ve simply seen a facilitator in action and gone “How did they do that? Why did that work?”. 

Based on the results of the State of Facilitation 2024 report , the core skills of facilitation are mostly picked up on the job, through learning-by-doing (69.9%) and observing experienced practitioners at work (40.8%). 

Direct practice, shadowing experts, and sharing tips and tricks with peers are key to testing your abilities as a facilitator and beginning to practice those skills. But what about training courses? Where does one go to learn how to facilitate and even get a form of recognized certification? 

Given the current scarcity of facilitation courses within the formal education system (something I hope will change over time), private training organizations are currently the main source of facilitation education. 

Let’s be clear: you do not need a certification or a course to be a good facilitator. Many experienced professionals out there never got any certification at all. At the same time, going through a course, whether online or in real life, peer-based or self-paced, is an invaluable opportunity to systematize your knowledge , give names, meanings and frameworks to actions you might take intuitively or because you picked them up along the way, and boost your confidence. 

Facilitation certification can also help you build credibility with clients if you are considering a freelance facilitation career, or be an extra asset in your curriculum as you search for your next position. As collaboration needs increase in workplaces around the world, especially (but not exclusively) in remote-first environments, collaboration skills will become more and more valuable.

10 great facilitation training courses 

Without further ado, in no particular order, here are 10 training courses for facilitators we recommend if you are interested in investing your time and energy into learning facilitation.

Facilitator School 

The Facilitator School’s Facilitation Masterclass offers a six-week online experience to learn impactful facilitation skills. It includes self-paced video lessons and live workshops and is peer-based , with a new cohort starting every few months.

This course works well for busy professionals, as activities are distributed along a relatively long period (six weeks). Each week includes 3 or 4 video lessons to watch in your own time and a 2 hour online participatory workshop with hands on activities and discussions.  Each participant will also lead their own workshop before the course is over, testing their new skills with feedback from the whole group. Facilitator School staff have clearly given lots of thought on how to reach a global audience, so live classes are held in two different timeslots, friendly for both Asia/Pacific/EU and Europe/Americas.

This course is great for

• Busy professionals;
• Team leaders, managers, and other people who might be expected to lead meetings and teams as part of their job;
• Learning how to facilitate in digital-first, online environments;
• Those who learn best in experiential training, with a cohort of peers.

Facilitator School course price

€1500 to €4000 (+ taxes) 

Do I get certification?

Liberating structures immersion training.

If you are looking for a way to pick up an evergreen set of methods, Liberating Structures is for you. Liberating Structures , developed by Henri Lipmanowicz and Keith McCandless , are micro-structures for facilitating dialogue that are flexible, adaptable, versatile. They are enough in and of themselves to form the toolkit of a good facilitator. 

A Liberating Structures training is practical, based on trying things out as participants, and then trying out leading them. “Once you’ve seen a Liberating Structure in action and practiced doing it in the workshop, you can use it in any setting.” 

Immersion trainings are 2-day in-person workshops , regularly organized around the world. There is also the opportunity to join an online version, composed of four 3-hour workshops delivered over the span of a month (for more information, this is the website ). Over 14% of professional facilitators responding to the State of Facilitation 2024 survey have gone through these trainings, making them the most popular form of facilitation training currently out there. 

• Picking up a reliable set of methods you can apply anywhere;
• Consolidating your skills as facilitator;
• Those who prefer to learn in person;
• Practice, practice, practice.

Liberating Structures Immersion Training p rice

Varies depending on organizer and location

Varies depending on organizer and location.

W³ – What, So What, Now What?   #issue analysis   #innovation   #liberating structures   You can help groups reflect on a shared experience in a way that builds understanding and spurs coordinated action while avoiding unproductive conflict. It is possible for every voice to be heard while simultaneously sifting for insights and shaping new direction. Progressing in stages makes this practical—from collecting facts about What Happened to making sense of these facts with So What and finally to what actions logically follow with Now What . The shared progression eliminates most of the misunderstandings that otherwise fuel disagreements about what to do. Voila!

LEGO Serious Play Certification

One of the most valued certifications out there, combines fun, hands on experience, storytelling and LEGO® bricks! LEGO® Serious Play (LSP) is a well-established methodology pioneered, of course, by LEGO® itself, but now practiced and taught all over the world. 

Depending on your location, you can find individual trainers and organizations offering training and certification in LSP in different locations, mostly in person (for self-explanatory reasons), although you can even get an introduction online. Usually, trainings last 4, intense, days.  SERIOUSWORK is the best-known provider in this space but keep an eye out for local opportunities and courses as well. 

Becoming a Lego Serious Play facilitator can be quite the investment, not only in training but also in materials (and you will need to lug suitcases of blocks around) but can also prove incredibly rewarding. It’s a valued form of training, with a growing body of evidence supporting claims of its effectiveness. In these courses you will learn some structures through which to guide participants. At its core, LSP is about using building blocks to make metaphors and stories and sharing them with colleagues and peers, thereby building shared understanding and meaning, as well as planning for change. 

• Professional facilitators, coaches, and consultants wanting to up their game;
• Working (mostly, although not exclusively) in the private sector;
• People determined to make learning and training experiences interactive and playful;
• Lego lovers who’ll be happy to invest in materials!

LEGO Serious Play Certification Price

Voltage control.

Voltage Control hosts a cohort-based, online certification program to develop facilitation and workshop design skills. The 3-month program is extensive, starting with Facilitation Foundations, which focuses on assigned readings from foundational facilitation texts alongside hands-on application of facilitation skills.

The second module, Facilitation Electives, consists of one-on-one instructor coaching, cohort-partner discussions, and a choice of two self-paced course electives from a library of 20 facilitation courses , such as Workshop Design, Liberating Structures, and Design Thinking Foundations. The final module, Facilitation Capstone, focuses on developing a personal facilitation portfolio by gathering and illustrating examples of how you’ve demonstrated key facilitation skills.

Upon acceptance and enrollment, participants receive a reading learning pack of facilitation books, resources, and tools. The program lasts three months, is carefully curated, and aligns with the International Association of Facilitators (IAF) core competencies (which, by the way, ought to be required reading for anyone contemplating getting into facilitation!)

Check out one of their free Intro to Facilitation workshops to get a better understanding of their method-agnostic, competency-based approach. 

• Team leaders, executives, managers and other professionals with a passion for collaboration in the workplace;
• People who are able to attend live sessions from 11:00AM – 2:00PM US Central Time;
• Getting serious about facilitation.

Voltage Control course pricing

Ica top facilitation courses.

Have you ever noticed a huge blue sticky wall in a training or facilitation space? That’s a dead giveaway that a ToP-trained facilitator is in the room. ToP stands for Technology of Participation. The Institute of Cultural Affairs’ (ICA) methodology was first named Technology of Participation with the publication of the book Winning Through Participation , written by Laura Spencer back in 1989.  The first ICA:UK ToP training course under that name was in 1996, making ToP courses the longest-running in the business, with over 30 years of experience delivering facilitation training worldwide. 

ToP offers a range of courses. The foundational 2-day, in-person ToP Group Facilitation Methods course is available in many countries, but on a regular schedule of public courses in Australia & New Zealand , Canada , Taiwan , UK & USA . This and other ToP courses are also available online from several ICAs (Institutes of Cultural Affairs) in different time zones. 

I’m a great advocate of peer-to-peer experiential learning at meetups, conferences and the like, but for a really in-depth learning experience on a particular topic, method or approach there’s really no substitute for a tried and tested training programme with a recognised expert in the field. Martin Gilbraith , IAF Certified Professional Facilitator | Master & ICA Certified ToP Facilitator

• People working in public participation, social enterprises and organizational change;
• Learning a lot in a short time span;
• Facilitators wanting to expand their knowledge through one of the many extra courses offered.

ICA ToP facilitation course price

Prices vary greatly from country to country, generally including tiered pricing. A typical 2-day UK course starts at £395.

Do I get a certification?

Most courses offer a Certificate of Completion. Certification as a CTF (Certified ToP Facilitator) is a separate process, rigorously checking your competencies, which can start after training for those interested. 

AJ&Smart

AJ&Smart is an award-winning studio with particular expertise in using Design Sprints. They offer a range of online courses as well as coming to your company in-person if you are looking into training for a whole team. Their starter program is Facilitation Fundamentals, with about 5 hours of self-paced videos to watch, a rich workbook and access to a community of past participants. 

For individuals wanting to seriously train as facilitators, they offer the Workshopper ® Master facilitation program. The course itself is fully online, with about 8 hours of videos to watch and a wide range of resources and templates, and includes weekly 1:1 coaching sessions. Here you will find a deeper focus on how to make facilitation a profession, including marketing and career development advice.

Check out their free 1-hour videos to see if this is the right course for you. 

• Joining in your own time, as it’s self-paced;
• Those aiming to become professional facilitators;
• People who have had some practice with facilitation and want to structure and consolidate their knowledge;
• Learning not only how to facilitate but also how to design, and sell, workshops.

AJ&Smart course price

€6000 

Art of Hosting 

Art of Hosting (and harvesting conversations that matters) is a leadership approach working around the pillars of Hosting Oneself, Hosting Others, and Being Hosted. Participants explore soft skills and leadership abilities around deep listening, connection to self and others, and meaningful conversation. 

Some of the preferred methodologies include Open Space Technology, World Café, and Appreciative Enquiry: methods that have in common a high degree of freedom and autonomy given to participants, so it’s really about being able to create a solid container for great conversations to emerge.

Training is generally provided in the form of three-day course , where participants learn and practice a range of collaborative methods. Practice is empathized, with the training team guiding and encouraging participants to take the lead in hosting different parts of the program. Most trainings are residential, happening around the world (a recent check included locations in the US, Canada, Colombia, Germany, and more).

• Learning the deep foundations of great facilitation;
• Those who like to learn in residential settings and in community;
• Learners who want to get more comfortable with holding complex, emergent, transformative spaces;
• Acquiring the kind of transferable leadership skills you will find yourself using beyond meetings and workshops.

Art of Hosting  training price

Varies based on provider and location

No, the Art of Hosting is an informal network of practitioners and does not provide forms of accreditation.

XChange organizes some of the best conferences and events in the world, and their experts put their knowledge at learners’ disposal in online courses that are both heartfelt and scientifically based. 

xchange offers a Conscious Facilitation Masterclass , which is a 1-day immersion into the most practical and powerful elements of the xchange Approach. After completing the 1-day masterclass training, participants have the option to continue the learning journey on a path to certification, as well as the option to join a vibrant membership community of purpose-driven change agents.

Membership with xchange sets you on a path of continuous learning and development, with a variety of opportunities for learning, coaching, practicing your facilitation technique, and connecting with peers.

• Balancing the heart and the head of great facilitation;
• Those who want to know about the scientific data behind facilitation skills;
• Trainers and conference organizers who want to develop a faciltiative approach to learning;
• Continuous learning: participation includes a lot of resources to dig into in your own time;
• Learning a lot in a very short timespan.

XChange 1-day Conscious Facilitation Masterclass training price

No, you are “trained” upon completion of the 1-day Conscious Facilitation Masterclass and then have the option to become an xchange certified Guide through a comprehensive certification process that involves learning, applying and engaging with the community to demonstrate your skills.

What if you want to study facilitation but are not comfortable working in English? In this post we’ve focussed on courses for anglophones, as those are the majority of offerings in an international context, but they are far from the only ones! Many local organizations in various countries offer facilitation training in languages other than English. For Spanish, of the main reference points is iiface, instituto de facilitación y cambio , the institute of facilitation and change. 

IIFACe’s training courses are very in-depth, generally delivered in a series of residential modules over weekends during a year. They are in three levels, beginners to advanced, with each level a year long, opportunities to practice and on-the-job training. 

• Spanish speakers;
• A long-term commitment and a transformative life experience lasting one to three years;
• Those who have time during the weekend;
• Learning in peer groups and in residential settings.

IIFACE course price

Varies based on provider and location; generally includes tiered pricing

School of Facilitation

Facilitator and trainer Kirsty Lewis founded the School of Facilitation in 2014 in pursuit of a dream of creating learning-in-community opportunities for freelance facilitation and training professionals. Since then the School has flourished, offering classes, coaching, community “pod” online calls, and a four-month learning pathway called the Flourishing Facilitator Experience .

The program is blended and based in the UK: it includes two residential intensive weekends and a series of online workshops, conversations, masterclasses and courses. 

• Trainers, L&D managers, and creators of learning experiences with an interest in facilitation and participatory learning;
• UK-based people or those willing to travel to the UK;
• Getting serious about fine-tuning your skills and building a more professional practice;
• Learning in community, both online and in person.

£2099 + taxes (early bird price) 

How to get your existing facilitation skills accredited

Besides training and certification, there is another important pathway to consider on your way to professional facilitation: getting your skills accredited. You may have picked up facilitation abilities informally, by co-facilitating with others or simply on the job, and now feel it’s a pity that you have no formal piece of paper to showcase this. If that sounds like you, you might want to consider accreditation.

Accreditation is a different process from training: the aim is to demonstrate your existing skills to assessors, rather than gain new ones through a learning course. This is usually done by showing a portfolio, undergoing tests and/or interviews, and having an assessor present at one of your sessions. 

The process itself can be an intense and important professional growth experience as you reflect on work done in the past years and improve it to rise to the occasion. Some of the organisations above offer accreditation as a further pathway to pursue after training. This is the case of the community-based Xchange certified Guide and the ICA’s ToP Facilitator Certification .  

The two organisations we will focus on next, on the other hand, focus mainly on accreditation. If you know of others, we’d love to hear about them: add them in the comments section or talk about your experience with accreditation in SessionLab’s community ! 

IAF Accreditation programs

The International Association of Facilitators (IAF) doesn’t certify any particular approach, but gives accreditation levels, attesting your range of facilitation knowledge and ability to facilitate. This is coherent with its mission to share the power of facilitation around the world in its many forms and variations.

Leaders, trainers and professionals applying facilitation skills to their jobs and wanting to demonstrate this to clients and employers can apply to be Endorsed™ Facilitators (like myself).

To become an Endorsed™ Facilitator, you need to:

• be an IAF member
• have been facilitating for at least one year 
• demonstrate that you understand the IAF Core Competencies . 

When you apply, you provide information on how you use the competencies in your day-to-day practice and take a multiple-choice online exam to demonstrate your understanding of the competencies. 

IAF assessors review your application and exam results to determine whether you have met the standards to become an IAF Endorsed™ Facilitator. 

The endorsement is given for 4 years. To maintain it, you must remain an IAF member and apply again after 4 years. 

If professional facilitation is your main profession and you want to demonstrate proficiency, IAF accredits CPFs, Certified Professional Facilitators. This refers mainly to people facilitating workshops and sessions (not to trainers, coaches, or team leaders using facilitation in their daily work). The process is thorough, including interviews, role-play, presenting a work portfolio, and having assessors observe how you facilitate a workshop.  

The International Institute for Facilitation

INIFAC, the International Institute for Facilitation, was founded in 2003 to advance the profession and promote mastery in facilitation. It has an extensive accreditation program and a rigorous program testing competencies. 

While IAF focuses on facilitation per se , INIFAC includes accreditation for those applying facilitation to learning and training, as well as a specific accreditation program for virtual-first facilitators. 

INIFAC’s accreditations are:

• Certified Competent Facilitator® and Certified Skilled Facilitator®. This is actually the same program, with different names based on your region of provenance; The Certified Competent Facilitator® is a mark of distinction in the Asia Pacific area, and the Certified Skilled Facilitator® is at the same level of distinction in the Americas and European countries. A candidate for CCF® or CSF® must have facilitated at least 7 sessions with a minimum of five different project sponsors from a minimum of three different organizations.
• Certified Learning Facilitator®. Requirements to become a CLF® are the same as above, but with a focus on training and learning sessions.
• Certified Advanced Virtual Facilitator® Requirements to become a CAVF® are the same as above, but with a focus on online facilitation skills. 

And the advanced Master levels Certified Master Facilitator® (which requires documenting at least 30 relevant facilitated sessions over the three-year period prior to application, of which 15 must be in person) and Certified Master Learning Facilitator®.

Other ways to learn more about facilitation

Besides these top facilitation courses and accreditation programs, there are many other ways to learn about facilitation. You can find short introduction videos online, some offered by the same providers we’ve listed above. 

There are also plenty of free resources available to explore, some of which we’ve included in this guide to some of the best downloadable toolkits .  

Podcasts and newsletters are very popular ways of fitting a bit of learning in your everyday life . If you’re interested in facilitation but not in investing time and money in a full course, read on for podcast and newsletter tips. 

7 podcasts hosted by expert facilitators

Podcasts are a great way to stay updated on trends, new techniques and learn the latest insights about successful workshops and effective collaboration. Here is a pick of 7 of the most popular ones, where you can eavesdrop on discussions and conversations at your convenience.

First Time Facilitator

Leanne Hughes’ long-running First Time Facilitator podcast is a great place to begin. With over 240 episodes, you’ll find inspiration and encouragement that are consistently beginner-friendly. The podcast has a focus on training and learning, bringing a no-nonsense, can-do attitude to creating learning experiences that really work.

Workshops Work

Myriam Hadnes has collected so many in-depth interviews in her essential podcast Workshops Work that she had to have a special map designed just to help listeners orient and choose! Workshop Work has a faithful following among facilitators worldwide and was voted the most-listened to podcast in the State of Facilitation 2024 Report . It features deep, insightful interviews with experts in meeting design as well as with professionals drawing in their expertise from other fields, such as mediation, marketing and the arts. You can also download scripts and one-page summaries of each conversation.

Facilitating on Purpose

Imagine sitting in a cafe and listening to two facilitator friends talking shop. Beth Cogler-Blom ’s podcast Facilitating on Purpose is for anyone who wants the inside scoop on designing and facilitating learning experiences. 

We love it for the host’s infectious enthusiasm: Beth has a real knack for getting authentic insights that are both beginner-friendly and intriguing for those more advanced in their careers.

A Facilitator’s Journey

A Facilitator’s Journey gives a glance into what it’s really like to be a facilitator, with a special focus on the business side of things. 

Kirsty Lewis and her guests cover topics such as pricing, promoting and the day-to-day of running your own facilitation business. Full of important and inspiring ideas to develop your career, especially if you are just starting out as a freelancer. 

Facilitation Lab 

Douglas Ferguson is on a mission to help everyone have better meetings, and understand how important that is, with his Facilitation Lab podcast . He speaks with experts about their various jobs and how they apply facilitation to many industries, sharing real-world advice you can use right away.

Known for being both practical and inspiring, the Facilitation Lab podcast (previously known as Control the Room) is all about making a difference and having an impact, whatever your role. 

There’s a Workshop for That! 

There’s a Workshop for That! is a podcast created to supercharge your facilitation skills. Host Nathy Ravez’s interviews top facilitators , book authors and corporate managers across the globe who share their advice on building workshops for better collaboration.

One of the unique things about this podcast is that Nathy began it when she was herself a rookie of the freelance facilitator world, coming from years of experience inside companies: to tune into the early episodes is to share an authentic learning journey into how to start building a successful freelance business. 

Facilitation Stories

Facilitation Stories is brought to you by the England and Wales IAF chapter . Here you can discover how facilitators ended up in the profession, and how facilitation methods, principles and techniques are used more widely.

Because of its roots in the International Association of Facilitators, you’ll often find episodes exploring how the different local chapters work , full of ideas useful for community organizing and supporting one another as facilitators. 

5 newsletters packed with facilitation tips

Let’s say you prefer reading to listening (or want to do both). Subscribing to facilitation newsletters equals keeping constantly in touch with what is currently important to global community. Here are 5 of the most popular facilitation newsletters you should definitely be getting in your inbox! 

The Quest is a much-loved newsletter, written by Gwyn Wansbrough , who shares her experience of facilitating 1000s of hours of online workshops. It’s filled with information for facilitators and those passionate about effective learning design. 

The online workshop is such a popular format these days, it’s certainly worth checking out Gwyn’s newsletter and learning from her what facilitation techniques and models work best online. 

Melting the Ice

Jan Keck ’s weekly tips to melt the ice includes ways for you to increase engagement, build trust and foster deep connections – without making people cringe. Many facilitators resist the idea of icebreakers as key to good facilitation: misuse of these fun tools has led to a widespread (incorrect!!) sense that they are useless and embarrassing. 

Jan has leaned into that to debunk the concept and correct course, rebranding them as Ice melters. Ice melters are effective, empowering tools that can help a group get into the right groove for the work ahead . But they must be used wisely! How? Sign up to his newsletter to learn more, and get snippets of wisdom from his upcoming book.

Workshops Work 

In her beautifully written, deeply personal newsletter, Myriam Hadnes shares insights from her life as a professional facilitator and takeaways from conversations and learnings.

The newsletter is also where you will find excerpts and insights from her vast collection of podcast interviews , and announcements about upcoming episodes. After every podcast episode, Myriam generously puts together a 1-pager summary, and has recently reached the milestone of 250! 

IAF newsletter

The IAF (International Association of Facilitators) shares regular facilitation news for both members and non-members. In this newsletter you’ll often find reading recommendations and invitations to online and live events and meetups around the world. 

In recent years, opportunities to learn online through IAF events organized by various chapters have really boomed. By subscribing to the newsletter you’ll be informed of many learning opportunities to join and peek into the lives and discoveries of facilitators world-wide. It’s also the best way to get save-the-dates and advance notice about main events in the yearly facilitation calendar , such as Facilitation Week, Impact Awards, and global conferences. 

SessionLab’s newsletter

Our very own SessionLab newsletter focuses on a different facilitation, training or learning design topic each month. It’s packed full of blog content, ready-to-use workshop agendas and resources to elevate your workshops and meetings!

How SessionLab can help you learn facilitation skills 

Here at SessionLab we believe that anyone working in groups and teams should have a handle on at least the basics of facilitation.

This is not because we think everyone should be a professional facilitator: learning facilitation skills is beneficial in many other ways. First and foremost, it will make you a better group participant, skilled in collaboration, organization and listening . Facilitation is a leadership superpower! Besides providing facilitators and leaders with software to help them design excellent sessions , we’ve created a range of free materials you can look into to learn more about facilitation skills, what they are and how to develop them further.

Delve into SessionLab’s learning manuals

Download these learning materials and read at your leisure.

• We’ve packaged ideas of activities to help you improve your next meetings in our Essential Meeting Facilitation Toolkit . Here you will find 12 easy-to-use group activities to open, run, and close your meetings with.
• If you want to create a workshop but are not sure about where to start, read the Complete Guide to Workshop Planning for a thorough step-by-step approach from the first idea to execution.
• Applying facilitative approaches and tools to training will ensure learning sticks and your participants have a memorable experience. To read up about applying facilitation to training design (especially with adult learners), download the Training Design Handbook .

Subscribe to SessionLab’s newsletter

Over 70% of facilitators surveyed for the State of Facilitation report said that staying abreast of changes was very or somewhat challenging for them. With SessionLab’s newsletter we try our best to help with that, sending emails twice a month that are packed with tips, links and opportunities to improve your facilitation game. 

Browse SessionLab’s library of facilitation techniques

Techniques and methods are just one, often the most visible, part of facilitation. That said, the more you facilitate the more you’ll want to have many activities to choose from. In SessionLab’s library , you’ll find over 1300 activities and techniques, complete with instructions and tips from the professional facilitators who compile it. Open up a session plan in SessionLab and easily drag and drop any activity from the library to create an agenda in minutes! 

Get SessionLab’s free email courses delivered to your inbox

From reflecting on what is working well (and what needs improvement) in your workplace to facilitating difficult conversations, learn more about the basics of facilitation and mastering facilitation challenges with our email courses, delivered to your inbox every Mondays and Tuesday. Subscribe from this link . 

Find inspiration in SessionLab’s collection of workshop facilitation templates

Facilitation is best learned by doing or by watching someone at work. In our collection of templates , we’ve distilled learnings into plans you can read through, adapt and be inspired by for your own workshops and training courses. 

For each template, you’ll find an introduction explaining its objective and requirements. From there you can directly open the template as a session in SessionLab’s agenda planner. You’ll see the workshop agenda divided into blocks for each activity, with detailed information, instructions, and facilitation tips guiding you each step of the way. 

Many templates were provided by our friends and partners, making this a great way to learn about the many different styles and applications of facilitation.

Learn from the best in SessionLab’s free community events

SessionLab’s friendly community hosts a calendar of events you can join to explore specific topics related to facilitation and leadership skills. We keep a nice variety of offerings throughout the year, with something for novice and experienced practitioners. 

Sessions are always free, online, and interactive, giving you the opportunity to learn from the best while at the same time building a network of peers. You can also watch recordings (although you’ll miss out on the interactivity!). SessionLab’s community is also a great place to ask questions to fellow facilitators and share stories and experiences.

Read up in SessionLab’s blog

If you found this article, you probably know already, but let’s reiterate: SessionLab’s blog is the place to go for guides and information about many aspects of facilitation and workshop design. Here are some of the content you’ll find there:

• A collection of icebreakers to add to your next event or retreat;
• A practical, in-depth guide to workshop design , from ideation to delivery;
• More specialized guides like this one on hybrid facilitation ;
• General introductions of who facilitators are and what they do , and more!  

We hope this article is sending you on your next step in learning facilitation. If you are just exploring, this could be about subscribing to one (or more!) newsletter or checking out some podcast episodes.

Ready to go deeper? Many of the facilitation training schools listed above offer some free materials to start with, perhaps a video or a pamphlet. Check those out to see if the courses are right for you!

We’ve been purposefully using the word “investment” when discussing facilitation courses. Most of them require a strong commitment, whether financial, in terms of time and effort, or both. They will also deliver life-lasting results and improvements in your collaboration style and level of awareness of what is going on in the room, and how to exercise your influence to get the best possible results from a group of people. 

Best of luck in your facilitation journey, and do let us know in the comments or in our community how it’s going!

Deborah Rim Moiso is an Endorsed Facilitator with the  IAF – International Association of Facilitators and former co-chair of the Italian IAF Chapter.

She is the author of a manual and deck of cards on facilitation available in Italian ( Facilitiamoci! ). Deborah has been working with groups since 2009 in the fields of innovation in education, citizen participation, and environmental conflicts.

Leave a Comment Cancel reply

Your email address will not be published. Required fields are marked *

Going from a mere idea to a workshop that delivers results for your clients can feel like a daunting task. In this piece, we will shine a light on all the work behind the scenes and help you learn how to plan a workshop from start to finish. On a good day, facilitation can feel like effortless magic, but that is mostly the result of backstage work, foresight, and a lot of careful planning. Read on to learn a step-by-step approach to breaking the process of planning a workshop into small, manageable chunks.  The flow starts with the first meeting with a client to define the purposes of a workshop.…

Effective online tools are a necessity for smooth and engaging virtual workshops and meetings. But how do you choose the right ones? Do you sometimes feel that the good old pen and paper or MS Office toolkit and email leaves you struggling to stay on top of managing and delivering your workshop? Fortunately, there are plenty of great workshop tools to make your life easier when you need to facilitate a meeting and lead workshops. In this post, we’ll share our favorite online tools you can use to make your life easier and run better workshops and meetings. In fact, there are plenty of free online workshop tools and meeting…

How does learning work? A clever 9-year-old once told me: “I know I am learning something new when I am surprised.” The science of adult learning tells us that, in order to learn new skills (which, unsurprisingly, is harder for adults to do than kids) grown-ups need to first get into a specific headspace.  In a business, this approach is often employed in a training session where employees learn new skills or work on professional development. But how do you ensure your training is effective? In this guide, we'll explore how to create an effective training session plan and run engaging training sessions. As team leader, project manager, or consultant,…

Design your next workshop with SessionLab

Join the 150,000 facilitators using SessionLab

Sign up for free

• Search Search for:

No products in the cart.

• Scientific and Medical Professionals
• Powerful Presentation Skills: Online Public Series
• Craft Compelling Content Pre-Work
• Presentation Skills Training Programs
• Business Presentations: Standing
• emPOWER Educational Portal
• Presentation Practice Software
• Free Live Online Education
• Free eNewsletter

Presentation Skills for Trainers

Facilitate training your attendees can’t stop talking about, motivate, educate, facilitate program.

Enhancing your facilitation skills will empower you to project confidence and conviction for your curriculum while motivating and engaging adult learners.

Your Challenges

Pre-existing dull content

Limited participant engagement

Get nervous

We Can Help You

Adjust curriculum to accommodate different audiences

Look and sound dynamic when presenting

Handle challenging learners' questions with ease

Understand how adults learn  

Incorporate activities to enhance learning

Build rapport with learners from the beginning

Facilitate discussions to be more engaging

Appeal to all learning styles

Personalize and energize current training materials

Formats Available

This facilitator presentation skills training program is customized to fit your needs, time frame and budget. Options include:

• One or two Power Presentations consultants
• Extensive video recordings followed by private coaching with most formats
• Motivational talk, one-day, two-day or three-day formats available
• Pre-work webinar may be required
• Certificate of Completion for the Motivate, Educate and Facilitate Program
• Tips for your Talk ® book
• Ideal Image Coaching Document: Personalized written feedback outlining key learning objectives
• Copy of all video recordings and skill enhancements
• Craft Compelling Content format wallet card
• E-newsletter

related resource

Presentation Attention-Getters: Fire Up Your Audience

Communication Skills & Coaching Techniques to Promote Positive Results

Executive Presentation Skills: Coaching Techniques that Inspire Improvement

[email protected]

1-888-428-8410

Facilitation Skills Training

Sprintzeal’s Facilitation Training Program helps you master the art of facilitation. Our curated training curriculum is designed to deliver the knowledge and skills needed for professionals to advance their careers as successful facilitators. Build your career with Sprintzeal.

Mode Of Training

• Course Description

Participant Reviews

• Exam Certification
• Enquire Now

Worlds 1 Training Company

About Facilitation Skills

Put those awkward silences behind you. With Sprintzeal's Facilitation Skills Training Program, you can master communication and leadership techniques for productive facilitation. In this training program, you will learn to set agendas, lead groups, and capture essential data, managing time effectively through facilitation courses for delivering captivating presentations.   Explore the roles of clarifying, coordinating, and summarizing to gain the necessary insights into releasing tension and safeguarding the facilitation process. Be an expert in handling conflicts, managing your time, and more. This course will help you become a more skilled facilitator and open doors to improved personal and professional growth.

• Comprehensive Training Curriculum
• Course Material Access and Reading List
• Real-world Practical Applications
• Training Completion Certification

• Mail Your Queries

Get Benefits

Why should i get facilitation skills training what's the scope and job market, live online training, rub 27898 rub41847.

• Live Online Training by Industry Experts
• Best Price Guaranteed in the Training Industry
• Flexible Learning Modes for Efficiency
• 24x7 learner assistance and support

Classroom Training

Rub 56078 rub84117.

• Get Trained by Industry Experts
• Access to Course and Study Materials
• We Guarantee Best Price In Training Industry
• Flexible learning modes for efficiency

Corporate Training

Customized to your team's needs.

• We can customise the training
• Flexible pricing options
• We can deliver both In-Person or Live Online
• Pay after the training completion

Download Course Agenda And Company Brochure

Course Agenda

Company Brochure

About program, facilitation skills training overview.

Sprintzeal's Facilitation Skills Training goes beyond theory, offering an immersive learning experience. Industry-Expert trainers guide you through practical applications of facilitation, ensuring you can seamlessly integrate your skills into professional settings. You'll practice your skills through real-world case studies, role-playing exercises, and interactive workshops.

To refine your techniques and expertise, our comprehensive curriculum covers:

-  Foundations of Effective Facilitation Skills -  Understanding of the Facilitation Processes -  Build Effective Facilitation Process -  Understanding range of Facilitation Techniques

Program Highlights

• Navigate Challenges:  Equip yourself with conflict resolution tools, disruption management techniques, and positive atmosphere strategies.
• Practical Application: Gain hands-on experience applying facilitation techniques to real-world challenges through our  facilitation training course .
• Personalized Guidance: Receive feedback from industry experts, recognizing and honing your unique strengths.
• Certification: Earn a course completion certification, validating your expertise in facilitation and showcasing your commitment to the  best facilitation practices.

Also, consider exploring other  Popular Training Courses  offered by Sprintzeal for your professional and personal growth. Visit our  All Courses page  to explore other categories of professional training courses.

Who is this Program for?

- Team Leaders and Managers  who want to enhance their leadership skills and drive team performance -  Project Managers  who need effective collaboration and planning strategies -  Trainers and Educators  seeking to deliver engaging workshops and training sessions -  Human Resources Professionals  who guide meetings and conflict resolution discussions - Anyone seeking to improve their communication, leadership, and facilitation skills for personal and professional growth.

Request More Information

Your career is our goal. We care for your professional empowerment. Don’t take it from us. Find out what our participants say about our service!

Jonah Carroll 4

Oct 1st, 24, it support tier 1.

The trainer did well covering a wide range of topics in 4 days, although I would have liked some more real-life representations of what was being shown.Perhaps VMs, or examples of how viruses work in a real-to-life environment.Aside from that, I thought the course was very informative and helped build a framework for an understanding of Security+. We were also provided 12 hours of CompTIA labs that I think will be a HUGE help.

Osvaldo Rodrigues Batista 5

Jan 25th, 24.

Hi, my name is Osvaldo Batista. I took the Network+ certification training with Sprintzeal. I love it. The trainer did a great job explaining the contents. Sprintzeal provided all the material to study e prepare for the exam. Also, did a great job scheduling the training session to fit into my busy schedule. Thank you.

Regina Ogbone 5

Jul 11th, 24, senior system engineer.

"I've never completed a course like this before (remotely) and I cannot express how great the instructor was and the overall content of the material. The way he taught was very clear in his method of teaching. The instructor was very knowledgeable and provided a wealth of information about the current version of CompTIA Security+. All my questions were answered and the class interaction was very good. I loved the fact that even though I was in a class with other people, the actual physical space was quiet and very conducive to learning! Thank you.

Hakima EL-GAMAH 5

Jun 19th, 24, senior business analyst.

I participated to Lean Six Sigma Black Belt Training with Sprintzeal. The instructor, Swati Kondappali, is very knowledgeable and has a lot of experiences to share. The presentqtion is well structure and Swati took always the time to explain the techniques and tools with exemples through the full course. Thank you!

Ashhab Anwar 5

Mar 10th, 24, cloud infrastructure engineer.

It was a good experience. I have been working on ITIL report from past 2 years however never in-debt knowledge about it. These sessions helped a lot in understanding about change management, incident, service and release management. Overall experience was good.

Josh Rhie 5

Feb 22nd, 24.

Awesome teacher and mentor!

Sean Allen 5

Feb 19th, 24, health services comptroller at us army.

Carmen was exceptional, knowledgeable and had a wealth of practical experience. She provided superb facilitation of PMP instructions that will aid me on the upcoming PMP test. Carmen's transparency and presentation is an asset and a must have in the classroom setting.

Eric Williams 4

Feb 18th, 24, project manager at yinlun tdi, llc.

Material is tough but the training and tools provided were good.

Richard Koch 5

May 6th, 24, highly certified microsoft engineer with a masters degree in engineering.

I took the certification program CompTIA Security+. The content is very informative, knowledgeable and very precise. 

Sean Davis 5

Navy veteran it professional.

I had the opportunity to take the ITIL 4 Foundations course through Sprintzeal and it was a great experience. My instructor was Courtney, and I feel she prepared me to take and pass the exam on my first attempt. Courtney is very knowledgeable, and her instruction method was conducive for a positive learning environment. I will request her in the future as I plan to expand on my knowledge in ITIL. Alex was vital in my successful enrollment and always a trusted agent to aid in my self development plan. Sprintzeal is a great organization to aid in your ability to better yourself through expert instruction.

What are the program prerequisites?

No prior experience is required! We welcome anyone who wants to learn and grow their facilitation skills.

What are the modes of training for this Facilitation Skills Training Program?

We offer both Live Virtual Classroom and Classroom sessions, with flexible scheduling options to fit your needs.

Please contact our support team for more information about enrolling in the training program.

How will this program benefit my specific career?

Our tailored and curated training curriculum ensures the program aligns with your individual goals and aspirations.

What if I have limited experience in facilitation?

Don't worry! This program is designed for all levels, and we provide a supportive learning environment for you to grow at your own pace.

Can I pursue this program if I'm new to leadership roles?

Absolutely! The program is designed for individuals at various career stages.

Are there any assessments conducted in the program?

Yes, our training curriculum implements assessments include quizzes and practical exercises, providing a comprehensive understanding of this skill.

Do You Have Questions ? We'll help you to grow your career and growth.

Where our alumni work.

Sprintzeal Facilitation Skills Training Certificate Holders work at 1000s of companies like

Frequently Asked Questions

Will i receive a certification after completion of this program.

You'll receive a program completion certification from Sprintzeal, recognized by leading organizations.

How are the training sessions structured?

The sessions are structured to blend theoretical concepts with practical applications, ensuring a well-rounded learning experience.

What makes Sprintzeal's Facilitation Skills Training different?

We focus on practical skills and real-world application, with experienced instructors and personalized support.

How does Sprintzeal ensure the quality of its training programs?

Our programs undergo multiple review processes, and our training curriculum is curated and tailored to the latest industry trends to ensure that the content is up-to-date, relevant, and meets the highest industry standards.

I'm convinced! How do I get started?

Simply visit our website  to Contact us or Chat with our Course expert . You can choose your preferred mode of learning (LVC or Classroom) and select an upcoming start date.

Corporate Training Solution

Looking for a personalized Corporate Training for a group at your preferred location?

Find Facilitation Skills in other cities

Our accreditations.

Live Online Training Schedule

5 oct 2024 :   weekends 9:00 to 13:00 morning batch 2 days, 7 oct 2024 :   weekdays 19:00 to 23:00 evening batch 2 days, 12 oct 2024 :   weekends 9:00 to 17:00 morning batch 1 days, 21 oct 2024 :   weekdays 9:00 to 17:00 morning batch 1 days, 4 nov 2024 :   weekdays 19:00 to 23:00 evening batch 2 days, 9 nov 2024 :   weekends 9:00 to 13:00 morning batch 2 days, 16 nov 2024 :   weekends 9:00 to 17:00 morning batch 1 days, 18 nov 2024 :   weekdays 9:00 to 17:00 morning batch 1 days, 2 dec 2024 :   weekdays 19:00 to 23:00 evening batch 2 days, 7 dec 2024 :   weekends 9:00 to 13:00 morning batch 2 days, 14 dec 2024 :   weekends 9:00 to 17:00 morning batch 1 days, 9 dec 2024 :   weekdays 9:00 to 17:00 morning batch 1 days, 4 jan 2025 :   weekends 9:00 to 13:00 morning batch 2 days, 6 jan 2025 :   weekdays 19:00 to 23:00 evening batch 2 days, 11 jan 2025 :   weekends 9:00 to 17:00 morning batch 1 days, 13 jan 2025 :   weekdays 9:00 to 17:00 morning batch 1 days, 3 feb 2025 :   weekdays 19:00 to 23:00 evening batch 2 days, 8 feb 2025 :   weekends 9:00 to 13:00 morning batch 2 days, 10 feb 2025 :   weekdays 9:00 to 17:00 morning batch 1 days, 15 feb 2025 :   weekends 9:00 to 17:00 morning batch 1 days, 3 mar 2025 :   weekdays 19:00 to 23:00 evening batch 2 days, 10 mar 2025 :   weekdays 9:00 to 17:00 morning batch 1 days, 15 mar 2025 :   weekends 9:00 to 17:00 morning batch 1 days, 5 apr 2025 :   weekends 9:00 to 13:00 morning batch 2 days, 7 apr 2025 :   weekdays 19:00 to 23:00 evening batch 2 days.

The information you provide shall be processed by Sprintzeal– a professional training company. Your data shall be used by a member of staff to contact you regarding your enquiry. Terms of Use and Privacy Policy.

Classroom Training Schedule

12 oct 2024 :   weekends 9:00 to 17:00 1 session morning batch, 21 oct 2024 :   weekdays 9:00 to 17:00 1 session morning batch, 16 nov 2024 :   weekends 9:00 to 17:00 1 session morning batch, 18 nov 2024 :   weekdays 9:00 to 17:00 1 session morning batch, 16 dec 2024 :   weekdays 9:00 to 17:00 1 session morning batch, 7 dec 2024 :   weekends 9:00 to 17:00 1 session morning batch, 18 jan 2025 :   weekends 9:00 to 17:00 1 session morning batch, rub 78622 rub420587, 27 jan 2025 :   weekdays 9:00 to 17:00 1 session morning batch, 6 jan 2025 :   weekdays 9:00 to 17:00 1 session morning batch, 10 feb 2025 :   weekdays 9:00 to 17:00 1 session morning batch, 15 feb 2025 :   weekends 9:00 to 17:00 1 session morning batch, 24 feb 2025 :   weekdays 9:00 to 17:00 1 session morning batch, 10 mar 2025 :   weekdays 9:00 to 17:00 1 session morning batch, 19 apr 2025 :   weekends 9:00 to 17:00 1 session morning batch, 21 apr 2025 :   weekdays 9:00 to 17:00 1 session morning batch, 7 apr 2025 :   weekdays 9:00 to 17:00 1 session morning batch, 12 may 2025 :   weekdays 9:00 to 17:00 1 session morning batch, 24 may 2025 :   weekends 9:00 to 17:00 1 session morning batch, 27 may 2025 :   weekdays 9:00 to 17:00 1 session morning batch, 23 jun 2025 :   weekdays 9:00 to 17:00 1 session morning batch, 9 jun 2025 :   weekdays 9:00 to 17:00 1 session morning batch, 19 jul 2025 :   weekends 9:00 to 17:00 1 session morning batch, 21 jul 2025 :   weekdays 9:00 to 17:00 1 session morning batch, 7 jul 2025 :   weekdays 9:00 to 17:00 1 session morning batch, 23 aug 2025 :   weekends 9:00 to 17:00 1 session morning batch.

Enquire Now for Up to 30% Off!

WHO WILL BE FUNDING THE COURSE?

Preferred Country

Preferred City

• Corporate Partners
• Affiliate Program

QUICK LINKS

• Terms & Conditions
• Privacy Policy
• Cookie Policy
• Become an Instructor
• Sprintzeal Reviews

SECURE PAYMENTS

Top Trending Courses

People also bought.

© 2024 Sprintzeal Americas Inc. - All Rights Reserved.

• PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP and SP are registered marks of the Project Management Institute, Inc.
• CBAP® - Is a registered trade mark of IIBA.
• ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logoTM is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved
• PRINCE2® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logoTM is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved
• Certified ScrumMaster® (CSM) and Certified Scrum Trainer® (CST) are registered trademarks of SCRUM ALLIANCE®
• Professional Scrum Master is a registered trademark of Scrum.org
• The APMG-International Finance for Non-Financial Managers and Swirl Device logo is a trade mark of The APM Group Limited.
• The Open Group®, TOGAF® are trademarks of The Open Group.
• IIBA®, the IIBA® logo, BABOK® and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis.
• CBAP® is a registered certification mark owned by International Institute of Business Analysis. Certified Business Analysis Professional, EEP and the EEP logo are trademarks owned by International Institute of Business Analysis..
• COBIT® is a trademark of ISACA® registered in the United States and other countries.
• CISA® is a Registered Trade Mark of the Information Systems Audit and Control Association (ISACA) and the IT Governance Institute.
• CISSP® is a registered mark of The International Information Systems Security Certification Consortium ((ISC)2).
• CompTIA A+, CompTIA Network+, CompTIA Security+ are registered marks of CompTIA Inc
• CISCO®, CCNA®, and CCNP® are trademarks of Cisco and registered trademarks in the United States and certain other countries.
• CSM®, CSPO®, CSD®, CSP®, A-CSPO®, A-CSM® are registered trademarks of Scrum Alliance®
• TOGAF® is a registered trademark of The Open Group in the United States and other countries
• All the online courses are accredited by respective governing bodies and belong to their respective owners.
• Call us on +1 833 636 6366
• Request a callback

Executive Presentation And Public Speaking Training

In-Person Courses and Training Offered across Europe, the UK, and North America

Virtual Training , Offered Worldwide

Top Organizations Trust Us to help Their Teams to give better presentations and communicate with more impact you can too

Do you want to boost your Presentation and public speaking Skills  quickly and permanently?

If you or your team struggle with making an impact in their presentations – that’s now in the past.

If on a scale of 1 to 10 your competence is a 10, but your communication skills are a 5, you’ll be seen as a 5 (and not a 10) 

Impact Presenting®  will make sure you are seen as the expert that you are.

Our 4-step method is a proven methodology for better public speaking both in-person and virtual presentations. 

This is not a PowerPoint or rhetoric training  – instead you learn how to create and deliver an authentic message that makes a lasting impact.

Results don’t take weeks or months – You’ll show improvement within 2 to 4 hours (1 on 1 class) or 1 to 2 days (group class).  

We will help you make your impact – both on your audience, and your career.

With  the Impact Presenting 4-step Method:

• Fearless public speaking for shy people / introverts
• Overcome “impostor syndrome” 
• Executive presence for presenting the C-Suite
• Master virtual and hybrid presentations 
• Present on complicated subjects that non-experts can understand
• Engage your audience and get the buy-in you need to make your plans and ideas happen!
• Inform, motivate, train, or persuade an audience of 1 person or 1000 people, anytime & anywhere

Because You Have Important Things to Say!

• Client and Sales Presentations
• Trade Show & Investor Pitches
• Presentations to Internal/External Stakeholders
• Virtual and Hybrid Meetings & Presentations
• High-potential Talent Development
• Organizational Change Speeches
• Scientific & University Level Presentation Training

How Can You Learn Impact Presenting?

One-on-one coaching (virtually or in person)

Attend an open-enrollment seminar 

Book an in-house class for your company 

Virtual classes are offered worldwide.

And after the class?

You will look forward to opportunities to speak and deliver real value to your listeners.

T his class offers an immediate return on your training investment

Since starting in 2011, we’re proud to have helped thousands of professionals coming from dozens of countries enjoy greater success on stage

Client references:

Francesca Manta

Dr Susanne Kruse

Oliver Dumboeck

If you are on your own, and want to attend a group class: Open-Enrollment Presentation and public speaking Skill Courses

Zurich 2-Day Impact Presenting Class

January 14, 2025, backeranlage, zurich.

Munich 2-Day Impact Presenting Class

April 14, 2025, location tbd, choose your city and we'll let you know when we are there.

If you want to attend a group-class as an individual, then our public open-enrollment Impact Presenting courses are a great option, held across the US, Europe, as well as virtually

Trying to learn something new in a big group is hard.  This is why our open-courses have only 3 to 6 people, professionally employed, and on the same journey as you. So everyone gets plenty of hands-on practice time in a supportive setting

FOR BUSINESSES In-House & On-site Presentation and Public Speaking Skills Courses

Are there others in your company who need presentation and public speaking skills coaching? 

Or do you want to develop your team’s skills in combination with another company event i.e. building a stronger team with a presentation skill team-building event so you can make the most out of scheduled company get-togethers?

Then an in-house event is your best option. Have a customized training, coaching session, or keynote talk, delivered at your company offices or off-site location of your choosing with a completely flexible schedule, class size, and agenda that fits your exact needs.

Timetables:

We offer 2 hour, 1/2 day, 1-day, 2-day, or 3-day courses. Tell us what's going on and we'll work with your schedule to hit your goals and not the other way around. We also are experts for short-notice projects!

Group size:

For an informational session, we can teach unlimited group sizes (also see our keynotes). If you want to have "hands-on" practice, the group size must be limited to give everyone enough stage time.

Curriculum and agenda:

The agenda is customized to your exact situation, industry, and challenges in mind. With pre-event consultations, we define the agenda and goals and discuss possible challenges so we can deliver you a successful custom one-of-a-kind workshop .

Get to know head-coach ERIC MOLIN 

Some statistics

Eric Molin is an international public speaker, head coach, and author with over 12 years of experience helping professionals level up their speaking skills across 17 countries. With an MBA and training in stage acting from Sandy Meisner, he brings a dynamic blend of business savvy and performance focus to his classroom.

Eric’s mission? To help you say what needs to be said—on any stage, about any topic, anytime. His approach is fun, hands-on, and anything but academic. In his workshops, you’ll get out of your comfort zone, discover hidden talents, and walk away as a more confident, powerful speaker.

Want a sneak peek? Check out an extract from his TEDx Talk in Aachen, Germany (May 2023), where he shares his thoughts on too many slides in presentations.

Originally from the U.S., Eric now splits his time between Europe (Prague) and North America (Colorado), constantly on the move teaching his courses.

Graduates of our training

How many training projects we've completed, countries where our class has been taught.

Some frequently asked questions

Short answer: 

One-on-one coaching sessions provide a more personalized approach, tailored to your individual needs and challenges, and schedule that works for you. 

Group coaching sessions, on the other hand, provide an opportunity to learn with other professionals on the same learning journey as you and get valuable and unique ideas and feedback.

Talk with us to help you choose the best option based on your goals, learning style, budget, and schedule

It depends on where you currently are and how far you want to go. For 1-to-1 lessons, read a quick case-study here:  with before/after video to give you what’s possible with 2 hours of training.

For our group sessions, over 75 % of our clients reported that the 2-day group class was enough to “considerably” boost their presentation skills and only 20% of clients opted to return for a follow on course.

We’ve got references. Lots of them.

We have a 5 * Google Rating  and head coach Eric Molin has 70 LinkedIn recommendations

If you want a reference from a specific project, industry, or person,  let us know.

Training success is based on whether we meet the goals and objectives that you set for us at the beginning of the coaching process.

Client expectations range from wanting to go from “good to great”, to wanting to deliver routine presentations in a fun and engaging way. Others want to deliver important talks without an anxiety attack, and others want to increase the tangible impact (ROI) they are making from each presentation.

Everyone has a particular goal, and our job is to hit that goal.

Financial ROI is more tricky to calculate but we do have a few examples -we are happy to discuss this in a personal consultation. 

On-site, we work anywhere in Europe, the UK, and the US/Canada. Virtually, anywhere worldwide.

No problem at all! Great presentations are about more than the linguistic fluency, and 70% of our clients have a mother tongue other than English. Impact Presenting is not a “rhetoric” class. Its a system for neuro-friendly presentations which get results across languages and cultures.

Open-classes need at least 3 people to take place (with a maximum of 6), and if we have only 1 or 2 people, we might reschedule to a later date. Likewise, once a class sells out, we remove it from the website. Our advice: if you are interested in a class, let us know, even if you are not 100% sure.

Presentation and Public Speaking SKILL  

Blog & case studies.

In case you are wondering “What is a presentation and public speaking skills class like?”  then you can read more about some of our previous seminars and client projects in the case study blog posts below

Presentation Skills Course FAU, 2024

Impact Presenting: Vienna public speaking class, 10/23

Presentation Skills Open-enrollment, Zurich, Switzerland, June 2023

University Presenting with Impact, MHH, March 2023

Vienna Presentation Skills Class, January 2023

Public Speaking And Presentation Skills Course Amsterdam 2022

Transform your Public speaking and presenting skills with  Impact Presenting

THE NEXT STEPS….

What's Going On?

Email us (or just call!) about your presentation and public speaking skill needs. Whether you're an individual looking to improve your presentation skills or a business wanting your team to own the stage - we want to hear from you. We aim to answer all inquires within the same business day.

Chat with Us

We'll discuss your requirements and goals in more detail and answer any questions you may have as well as show you which training/coaching options are available and suitable for your specific needs.

Get a Custom Offer

Based on our discussion, we'll put together a uniquely tailored offer custom designed specifically for your needs at a competitive price.

Start Presenting with Impact!

Once our offer is accepted and a date is booked, you are set! You'll probably have another consultation or two in preparation. And after the training you and/or your team will be able (the next day!) to deliver better presentations, own the stage in meetings, and make your impact.

Give us a few details to get started and we’ll be in touch.

*privacy/gdpr notice: we will use your details to contact you about your request and send you updates about our public speaking events. you may stop communications and have your information deleted at any time.

• +1 (980) 337 7836
• +43 664 542 3661
• EUROPEAN OFFICE
• [email protected]

Next Open-Enrollment Class is April 14th & 15th, 2025, Munich, Germany Dismiss

Continuing Education

School of Professional Studies

LDS105 - Presentation and Facilitation Skills

Course Overview

The objective of the course is to enhance facilitation and presentation effectiveness of participants through a process identifying the fundamental skills to create and deliver a more captivating message and experience regardless of the audience.

The intent is not to create facilitation and presentation clones, but rather to get participants comfortable with the tools and resources that will leverage their individual strengths. Participants will identify the tools and find their own “voice and methods” to apply … immediately.

• Understand the power of enhanced facilitation and presentation skills
• Understand the purpose of your presentation and the desired outcome of your facilitation
• Clearly identify the needs and expectations of your audience
• Techniques for effectively engaging and leveraging the ‘wisdom in the room’
• Techniques for effectively organizing your presentation for maximum impact
• Effective use of visual aids to enhance participation and having your message ‘stick’
• Strategies for controlling anxiety and nervousness

Learning Outcomes

• Utilization of facilitation methods and tools
• Confidence in your ability to effectively convey ideas and communicate key information effectively
• A proven planning methodology to organize, engage the participants and influence the intended outcome
• Practical tips and techniques to manage anxiety and nervousness
• A keener awareness and understanding of what it takes to successfully communicate and contribute in today’s workplace

Applies To The Following Certificate

• Learning and Development Certificate : Courses

LDS105 - 007

Live online, faculty/staff discount, alumni association discount, professional association discount, pay as you go, bundle and save.

• Beverly Hinson

• HR Certification Institute

Society for Human Resource Management (SHRM)

Atd certification institute, for more information.

I would like to receive occasional support and advising for the selected program via text message to the phone number provided. Message and data rates may apply. Reply HELP for help or STOP to cancel.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

University of North Carolina at Charlotte programs have been pre-approved by the ATD Certification Institute for continuing education credits towards professional development hours for initial eligibility and recertification of the Certified Professional in Talent Development (CPTD) and Associate Professional in Talent Development (APTD) credentials. This program has been approved for a maximum of 7 points

Course Schedule

View Fall and Spring Course Schedule

Course Delivery

Course materials.

All course materials will be provided electronically.

Policy Information

View registration, refund and cancellation policies

Session Time-Out

Lds105 - 007 - presentation and facilitation skills.

Live online courses may be delivered synchronously meaning in real time at a specific date and time using a learning management system.

Course delivery could include live online chats with classmates, video conferencing, live virtual lectures, and instructor virtual office hours.

Requirements include reliable internet access, webcam, computer access, and a headset or microphone and speakers. See specific system requirements for Zoom and Canvas .

Lectures, discussions, and presentations could occur at a specific time for all, allowing for active discussion and immediate feedback. Participants should be prepared to participate! You may even be asked to turn your web camera on at various times throughout the day.

Please note UNC Charlotte Continuing Education instructor teaching styles may vary in any online course delivery.

Learning and Development ($285)

20% off the FULL PRICE registration fee for UNC Charlotte faculty and staff.

You must be an  eligible UNC Charlotte faculty or staff member to receive the discount. Course sections eligible for this discount will be marked accordingly on our website and you may choose this discount as a Price Adjustment after you add the course section to your shopping cart. After selecting a discount, click Update and you will see the revised total amount due. 

If your department is paying for your registration fee, you may use your P-Card online or call our Registration Center at 704-687-8900 to register and for details on payment paperwork required. 

Continuing education course discounts are not layered  – i.e., the single best discount is applied but multiple discounts are not layered on top of one another. 

Members of the UNC Charlotte Alumni Association Program are eligible for a 10% discount off the FULL PRICE registration fee for this course. If you graduated with a degree from UNC Charlotte and have not yet joined the Alumni Association, visit the Alumni Association website to sign up. The website will then provide you with a special coupon code to enter when you register online or by phone at 704-687-8900.

Continuing education courses and certificates eligible for the discount will indicate the Alumni Association Discount price adjustment option for the course section. When you add the course section to your shopping cart, select the option for Coupon Code Discount and enter the code provided to you by the Alumni Association.

To receive the discount, you must register two or more weeks in advance of the course start date and enter the coupon code.

Continuing education course discounts are not layered - i.e., the single best discount is applied but multiple discounts are not layered on top of one another.

Members of the following professional associations receive a 15% discount off the FULL PRICE registration fee for this course section:

• ASQ (American Society for Quality)
• ATD (Association for Talent Development) formerly known as ASTD
• IIBA (International Institute of Business Analysis)
• PMI (Project Management Institute)
• SHRM (Society for Human Resource Management)

To receive the discount,  you must register Two or more weeks in advance  of the course start date.

After you add this course section to your shopping cart, select Professional Association Discount as a Price Adjustment. After selecting the discount, click Update and you will see the revised total amount due.

Continuing education course discounts are not layered  – i.e., the single best discount is applied but multiple discounts are not layered on top of one another.

• Enables you to stretch out payments, rather than paying for the entire certificate at once
• Be careful not to wait too long--courses can fill up!
• Not interested in completing the entire certificate? Just pay for the individual courses that you need.

How does it work?

As you select the individual courses you want to take, click on "add to cart" and then checkout when finished. Select the registration fee amount or deposit (if applicable) for your selected courses and continue to follow the instructions to login or create your account. After checkout, you will receive a confirmation email and other reminders regarding course specifics. For assistance, contact our Registration Center at [email protected] or (704) 687-8900.

• By paying for all the courses in a certificate upfront, you can enroll at a discounted rate.
• Our certificate bundle options help save you both time and money as you are registering for all the certificate courses in advance.

As you select the certificate bundle, click on "add to cart" and select the individual course sections you want. Click on "Checkout" and continue following the instructions to login or create your account. After checkout, you will receive a confirmation email and other reminders regarding course specifics.

For assistance, contact our Registration Center at [email protected] or (704) 687-8900.

Privacy Policy

The University of North Carolina at Charlotte has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for the website www.uncc.edu and the network of websites making up the UNC Charlotte network.

View the UNC Charlotte Privacy Statement

Cookie Policy

The Key Roles & Responsibilities of a Training Facilitator

8 mins read

by Zuri Baker

Updated On Apr 03, 2024

As the importance of training facilitators has grown in both the corporate sectors, they are widely recognized as crucial for organizational success. In addition to delivering engaging content, these professionals ensure that participants comprehend and can practically apply the teachings. 

This ability to bridge knowledge with practical application is more important than ever as organizations face the critical challenge of ensuring that their workforce remains at the forefront  of industry standards, innovation, and efficiency. The effectiveness of training programs designed to enhance employee skills, knowledge, and performance heavily relies on the capabilities and methodologies employed by training facilitators.

Despite significant investment in training and development initiatives, many organizations struggle to translate these efforts into tangible outcomes and align them with overarching strategic objectives. This discrepancy often stems from a need for more understanding of the core responsibilities of training facilitators, their ability to adapt their approaches to cater to diverse learner groups, the crucial role of effective facilitation in achieving successful learning outcomes, and the essential attributes of successful facilitators.

As a result, organizations need to reevaluate and enhance the competency of their training facilitators, ensuring that they are equipped to navigate the complexities of diverse learning environments, drive meaningful engagement, and contribute significantly to organizational growth and development goals.

Who is a Training Facilitator?

A Training Facilitator is a skilled professional who plays a pivotal role in the learning and development sector, acting as a bridge between instructional content and learners. Unlike traditional instructors, who deliver content primarily, training facilitators provide participants with an engaging, interactive, and inclusive learning experience. Their role is to guide, support, and encourage learners to achieve learning objectives in a way that is efficient and effective.

Their role involves designing and planning learning sessions, managing group dynamics, facilitating discussions, addressing diverse learning styles, and evaluating the effectiveness of training sessions. Facilitators are skilled in using various methodologies and tools such as active learning techniques, role-playing exercises, online platforms, and multimedia presentation tools to engage participants, promote understanding, and facilitate the practical application of knowledge. They must also be able to adapt to the specific context of the training, subject matter, and audience's characteristics.

What is the Difference Between Training Facilitators and Trainers?

Having clarified the meaning of training facilitators, let's consider the types of training facilitators.

Types of Training Facilitators

Training facilitators can be categorized based on their expertise, the nature of their training, and their methods. Here are some common types of training facilitators:

Via Edstellar

1. Subject Matter Experts (SMEs)

These facilitators possess deep knowledge in a specific area or industry, bringing valuable insights and real-world experience to the training. These facilitators possess deep knowledge in specific areas. Some of the examples can be such as a digital marketing expert teaching the latest SEO techniques at a seminar, ensuring content accuracy and relevance to current industry practices.

2. Process/Methodology Experts

Facilitators in this category specialize in the learning process itself. For example, an expert in educational psychology could enhance a management training program by integrating effective pedagogical methods and adult learning theories, ensuring the training is impactful across various subjects.

3. Corporate/Internal Facilitators

These are in-house facilitators employed by organizations to conduct ongoing training for employees. They are familiar with the company's culture, goals, and needs, enabling them to tailor training sessions accordingly. An example is designing training to enhance customer service skills to align with the company’s customer engagement goals.

4. External/Independent Facilitators

Hired from outside the organization, these facilitators bring an unbiased perspective to the training. They are often used for specialized training needs or to introduce new concepts and methodologies to an organization. An example is an independent expert introducing advanced data analytics tools to a company unfamiliar with these technologies.

5. Technical Facilitators

Specializing in technology and technical skills training, these facilitators are proficient in specific software, hardware, or technical methodologies. They are essential for industries that rely heavily on technology. For instance, a facilitator might conduct a workshop on using advanced cybersecurity software, essential for industries reliant on maintaining high-security standards.

6. Soft Skills Facilitators

This type of facilitator focuses on developing interpersonal skills such as communication, leadership, teamwork, and emotional intelligence. Soft skills training is crucial for improving workplace dynamics and employee performance. For example, a facilitator leading workshops on enhancing teamwork through improved communication strategies is crucial for boosting workplace dynamics.

7. Hybrid Facilitators

These facilitators blend the qualities of different types, such as combining subject matter expertise with strong process facilitation skills. They can adapt their approach to fit various training needs and learning environments. An example could be a facilitator who combines their expertise in project management with exceptional instructional skills to teach a team agile methodologies effectively.

8. Virtual Facilitators

With the rise of remote work and digital platforms, virtual facilitators specialize in leading online training sessions. They are adept at using virtual tools to engage participants and foster interactive learning experiences despite the physical distance.

Edstellar has a vast network of expert training facilitators specializing in various areas, ready to address the corporate training needs of the organization.

What are the Core Responsibilities of a Training Facilitator?

The core responsibilities of a training facilitator encompass a range of duties focused on creating and maintaining an effective learning environment. These responsibilities ensure that participants are engaged, the learning objectives are met, and the training session is successful. The key responsibilities are:

• Develop or adapt training materials to meet learning objectives
• Set up the physical or virtual training environment to facilitate effective learning
• Clearly define what participants should know or be able to do by the end of the training session
• Create a safe, respectful learning environment where participants feel comfortable participating and sharing their thoughts and experiences
• Use various techniques to encourage participation and ensure that all voices are heard
• Guide discussions to stay on topic and ensure that learning objectives are being addressed
• Identify and address any issues among participants that could hinder the learning process
• Utilize conflict resolution skills when necessary to maintain a positive learning environment
• Be prepared to adjust the training approach based on the group's dynamics, feedback, or unforeseen challenges to meet learning objectives
• Implement assessment methods to measure whether and how well learning objectives are met
• Provide constructive feedback to participants to reinforce learning and identify areas for improvement
• Solicit participant feedback to identify strengths and areas for improvement in training delivery
• Stay updated with the latest trends and best practices in training and facilitation to enhance future training sessions
• Encourage participants to apply what they have learned in real-world contexts
• Provide examples, case studies, or simulations that connect the training content to practical applications
• Offer resources or suggestions for further learning
• Motivate participants to continue developing their skills beyond the training session

How do Training Facilitators Adapt their Approach to Meet the Needs of Diverse Learner Groups?

Facilitators adapt their approach to meet the needs of diverse learner groups by employing various strategies and techniques designed to accommodate different learning styles, cultural backgrounds, and skill levels. Here are some key ways facilitators can adapt their approach:

1. Assessment of Learner Needs

Conduct pre-training assessments or surveys to understand the participants' backgrounds, experiences, and learning preferences. This information guides the customization of content and allows facilitators to tailor their approach to meet the specific needs of diverse learners.

2. Inclusive Content and Language

Use inclusive language and ensure that training materials reflect diverse perspectives and experiences. Additionally, ensure materials are accessible for learners with disabilities by providing alternative formats, such as audio descriptions for visual content or transcripts for video materials..

3. Varied Instructional Methods

Employ a mix of teaching methods (lectures, group discussions, hands-on activities, multimedia presentations) to cater to different learning styles, such as visual, auditory, reading/writing preference, and kinesthetic learners.

4. Active Learning Opportunities

Facilitate interactive activities, such as role-playing, simulations, and group projects, that allow learners to actively engage with the material and apply concepts in practical contexts.

5. Flexible Grouping Strategies

Use various grouping strategies (whole group, small group, pairs) to promote collaboration among participants with different backgrounds and to encourage peer learning.

6. Real-world Applications

To make learning more applicable and accessible to all participants, incorporate examples, case studies, and scenarios relevant to a broad spectrum of industries, roles, and cultural contexts. ‍

7. Personalization and Choice

Offer choices in learning activities or assignments to accommodate learners’ interests and strengths. This approach empowers participants to take charge of their learning experience.

8. Feedback and Support

Provide timely and constructive feedback that is sensitive to individual needs. Offer additional support or resources to learners who may require extra help.

9. Cultural Competence

Demonstrate cultural sensitivity and awareness in all aspects of facilitation, from the selection of training materials to the way discussions are moderated. Additionally, recognize the intersectionality of identities (e.g., race, gender, sexuality, ability) and how they may influence individuals' learning experiences. Ensure facilitation practices are inclusive of all intersectional identities within diverse learner groups.

10. Continuous Learning and Adaptation

Continually seek feedback from participants and peers to improve facilitation techniques and ensure they remain effective and inclusive. Stay informed about the latest adult learning and educational psychology research to understand better how diverse groups learn.

How to Identify the Right Training Facilitator?

Finding the right training facilitator can significantly enhance the effectiveness of an organization's learning and development programs. Several companies specialize in providing training facilitators to organizations, offering a range of services from subject matter expertise to general facilitation skills. Here are some avenues through which organizations can find professional training facilitators:

1. Edstellar

Edstellar is a platform that provides a broad range of 1500+ corporate training courses and offers access to a network of 5000+ professional facilitators globally specialized in various fields, including leadership, compliance, social impact, behavioral, management, technical, and category-based excellence courses. The training formats include virtual, onsite, and offsite instructor-led catering to diverse learning preferences and needs 

2. Global Knowledge 

Global Knowledge is an industry leader in IT and professional development training, offering a comprehensive catalog of over 1,000 courses in cloud computing, cybersecurity, networking, and project management. With access to more than 2,000 expert instructors globally, Global Knowledge facilitates up-to-date training solutions for individuals and corporations alike, aiming to enhance skills, ensure compliance, and support career and organizational development goals.

3. Dale Carnegie

Dale Carnegie is a prestigious training organization emphasizing personal and professional development, leadership, sales, and interpersonal skills. With a legacy of over a century, Dale Carnegie offers 200 training programs. The organization prides itself on its network of over 2,700 trainers who deliver transformative experiences that drive performance improvements in individuals and teams across various sectors.

The effectiveness of training facilitators lies in their ability to make learning impactful and relevant, directly contributing to an organization's success. Their role transcends mere content delivery, encompassing creating a dynamic learning environment that encourages active participation, critical thinking, and the practical application of skills.

The corporate training underscores the need for facilitators who are content experts and skilled educators capable of adapting to learners' diverse needs and organizations' strategic objectives. As businesses navigate the complexities of workforce development in an ever-changing industry landscape, the demand for skilled training facilitators will likely grow.

Organizations aiming to remain competitive must prioritize the development of their facilitation capabilities, leveraging the expertise of platforms and providers that specialize in delivering comprehensive training solutions. Ultimately, the goal is to foster a continuous learning and development culture that aligns with organizational goals and empowers employees to achieve their full potential.

By Zuri Baker

Explore High-impact instructor-led training for your teams.

#On-site  #Virtual #GroupTraining #Customized

Edstellar Training Catalog

Explore 2000+ industry ready instructor-led training programs.

Have a Training Requirement?

Coaching that unlocks potential.

Create dynamic leaders and cohesive teams. Learn more now!

Want to evaluate your team’s skill gaps?

Do a quick Skill gap analysis with Edstellar’s Free Skill Matrix tool

Related Posts

Stay informed on L&D best practices

Get periodic updates on learning and development industry trends, expert insights, success stories and innovative training practices from Edstellar.

Featured Post

Top leadership activities, games and exercises for employees, how to improve cultural sensitivity in healthcare companies, 10 strategies for promoting gender equality in the workplace, top 10 in-demand skills in hong kong, how to create an effective resource management plan, top 10 activities, games & exercises for customer service teams, blog categories, related corporate training programs.

Submit your Training Requirements below and We'll get in touch with you shortly.

Tell us about your requirements

Edstellar is a one-stop instructor-led corporate training and coaching solution that addresses organizational upskilling and talent transformation needs globally. Edstellar offers 2000+ tailored programs across disciplines that include Technical, Behavioral, Management, Compliance, Leadership and Social Impact.

Transform your meetings from time-wasters to game-changes

Facilitation skills training course.

Tired of rambling boardroom discussions? Did your last Zoom call run too long for your liking?

Learn from experts

Know you're doing it right, immediately applicable, poorly facilitated meetings result in, issues such as:, conversations leading nowhere, hours of meetings wasted, conflict and rising tension, louder voices drowning out others, stakeholders misunderstood, poor quality decisions, venture fundraising, convince investors.

Turn skeptical investors into converts that open their chequebooks.

Internal Pitches

Win internal buy-in.

Get ideas accepted and decisions made without endless back-and-forth

No more unproductive meetings

Millions of hours are wasted each year on meetings that end up nowhere. Precious time and energy that could be re-directed into more productive outcomes. This course helps prepare executives with a framework of managing meeting agendas and getting the best out of everyone’s time and contribution.

Focused discussions

Make every meeting purposeful and impactful. Gain a mental checklist for effective meetings and how to facilitate them

Gain deeper insights

Help involve everyone to contribute and ensure that the best ideas are not hidden in conversation or verbosity

Navigate conflict

Learn to diffuse tension, build rapport quickly and manage emotions between stakeholders attending meetings

Steer the dialogue to stay the course

Better meetings, decisive outcomes.

Learn to structure agendas for effectiveness and retention. No excessive discussion banter and clear outcomes defined by the end of the meeting.

Ask solutions-focused questions

Ask incisive questions that get people thinking and harvest the top insights from each expert or individual. 

Avoid clashes, get aligned

Meetings can get sticky when stakeholders disagree. Learn to accept conflicting views as a norm towards getting the best result and make sure everyone feels heard.

Turn your team into expert facilitators. Make meetings great again.

Who is this course for.

This course can benefit management of all levels. Team leads, and executives from various functions can directly benefit from facilitation abilities in their meetings held each week. Aspiring leaders seeking to take charge of people and ideas regardless of profession are also well suited.

How do learners benefit?

Learners take away repeatable methodologies for outlining and maintaining the flow of a meeting, as well as deepening insights gained from the discussion. Learners also pick up strategies to engage stakeholders and glean new ideas from them, while also confronting expected – and unexpected – objections.

Learning Outcomes

• Direct the flow of discussion for efficiency and effectiveness
• Craft meaningful questions to draw out overlooked observations
• Spur stakeholders to speak their minds
• Handle contrary opinions to agree on solutions
• Get stakeholders back on track when derailed
• Organise key takeaways to solidify accomplishment

Who can benefit from facilitation skills training?

Facilitation skills are highly underrated but incredibly useful in various situations. Client meetings, internal boardroom discussions and even general group huddles can be made much more effective and impactful.

What will I learn in a facilitation skills course?

You’ll learn a unique way of asking questions, setting objectives and toeing the line between a guide and a leader in a meeting to ensure every participant gets their ideas out and feels respected. All this while we actually see progress from meetings.

What formats are available?

The workshop is available in a variety of formats from 2-hours, half-day, 1-day and 2-day. Depending on the size of the cohort and depth of learning and application required, we’ll recommend accordingly.

What make-up of the teams are recommended?

We often recommend this course to organisations with staff that are within the same team. This ensures contextually, the material taught can be applied in circumstances they all experience each day.

What if I need specific help with my issues?

Our programs are partially customised to meet client needs. However, if you find challenges that require focused help, we highly recommend considering working with our instructors for one-to-one coaching.

Sign Up for Winning With Stories!

• First Name *
• Name This field is for validation purposes and should be left unchanged.

Facilitation Skills Training in Moscow Russia

As per international standards.

• Online/Group Sessions
• Course Materials, Exam Included

Facilitation Skills Training in other cities of Russia

• Facilitation Skills Training in Russia
• Moscow Russia
• Course Overview
• Key Features
• Enquire Now

Enhance your leadership skills with Facilitation Skills Certificate

Facilitation skills are a set of competencies and soft skills that enable professionals to design and facilitate group processes effectively. Facilitation skills are crucial for successful meetings, workshops, and collaborative sessions. Facilitation Skills Certificate in Moscow Russia validates professionals fundamental facilitation skills. It aids them in guiding discussions, fostering collaboration, and achieving desired outcomes in group settings. A skilled facilitator improves a team's performance by eliminating the friction of group collaboration and providing a process for the team to follow. The certificate enhances their resume, making them more attractive to employers. Furthermore, it prepares them for leadership and managerial positions that require strong facilitation capabilities. Such professionals contribute significantly to the success of their teams and organizations.

Facilitation Skills Training: Enhance team performance and productivity

Facilitation Skills Training in Moscow offers knowledge of foundational facilitation skills. It also provides the ability for efficient team or meeting leadership. Topics covered in the training course include addressing disagreements, overcoming communication barriers, and managing group dynamics. It offers a framework for efficiently organizing and supervising group activities. This applies to brainstorming sessions, team meetings, and workshops for strategy planning. Participants in Facilitation Skills Course gain expertise in designing and conducting successful meetings and workshops. This facilitates team interactions in a cooperative, positive atmosphere. Professionals skilled in facilitation can ensure fruitful conversations, promote involvement, and resolve disagreements positively.

Facilitation Skills Exam: Boost your professional growth

Participants in Facilitation Skills Training in Moscow Russia offer a comprehensive understanding of facilitation principles and practices. It is beneficial for team leaders, project managers, change managers, trainers and instructors, public speakers, human resources professionals, and consultants. Candidates are required to take Facilitation Skills Exam in Moscow after finishing the course. It examines candidates' abilities to ensure productive and collaborative interactions in a variety of contexts. This improves teamwork, productivity, and problem-solving skills within their groups and businesses. Facilitators are essential in helping groups achieve their goals while preserving a positive and friendly environment. The skills they acquire from this training program enable them to become proficient facilitators in their respective fields.

Corporate Group Training

• Customized Training
• Live Instructor-led
• Onsite/Online
• Flexible Dates

Key Features of Facilitation Skills Training in Moscow Russia

Facilitation Skills Training in Moscow Russia improves professionals’ facilitation skills It combines case studies and real-world examples to highlight important ideas and challenges of facilitating. Learners acquire efficient methods for facilitating conversations, controlling group dynamics, and ensuring that meetings accomplish their goals. The course addresses how to create a productive workplace as well as the duties and responsibilities of facilitators. This promotes efficient communication among participants, helps generate intriguing sessions, and manages challenging situations. Facilitation Skills Course in Moscow is offered through live online instructor-led sessions and in-classroom formats, allowing candidates to take this course at their convenience. Professionals in training are better equipped to facilitate productive meetings, enhance teamwork, and produce positive results in a variety of group environments. These kinds of facilitation skills are essential for creating a productive workplace, and encouraging innovation, and teamwork.

• 1 Day Interactive Instructor –led Online Classroom or Group Training in Moscow Russia
• Course study materials designed by subject matter experts
• Mock Tests to prepare in a best way
• Highly qualified, expert trainers with vast industrial experience
• Enrich with Industry best practices and case studies and present trends
• Facilitation Skills Training Course adhered with International Standards
• End-to-end support via phone, mail, and chat
• Convenient Weekday/Weekend Facilitation Skills Training Course schedule in Moscow Russia

Facilitation Skills Certification Benefits

Higher salary.

With this renowned credential, aspirants earn higher salary packages when compared to non-certified professionals in the field

Individual accomplishments

Aspirants can look for higher career prospects at an early stage in their life with the most esteemed certification

Gain credibility

Owning the certification makes it easier to earn the trust and respect of professionals working in the same field

Rigorous study plan

The course content is prescribed as per the exam requirements, covering the necessary topics to ace the exam in the first attempt

Diverse job roles

Attaining the certification enhances the spirit of individuals to pursue diverse job roles in the organization

Sophisticated skillset

With this certification, individuals acquire refined skills and techniques required to play their part in an organization

Facilitation Skills Certification Course Curriculum

• ·What is Facilitation?
• ·Principles of Facilitation
• ·Benefits of Facilitation Skills
• ·Importance of Facilitation
• ·Role of Facilitators
• ·Participants
• ·Recorder (scribe) and the Timekeeper
• ·Workshop Owner
• ·Main Stages in any Workshop
• ·Before the Workshop
• ·During the Workshop
• ·Why Do We Have Meetings/Workshops?
• ·Disadvantages of Meeting/Workshops
• ·After the Workshop
• ·Facilitators Toolkit
• ·Role of Facilitators (Types of Questions)
• ·Target Audience
• ·Audience Participation
• ·Space
• ·Process and Content Facilitation
• ·Facilitation Skills
• ·Conversation
• ·How to Manage Conflict?
• ·Process of Handling Conflict Positively
• ·Defining Your Communication Challenges
• ·Understanding Team Dynamics

Training Schedule and Fees

Interactive live online sessions (instructor-led), public classroom training in moscow please check availability with our staff before enroling for classroom, frequently asked questions.

• Facilitation Skills Training FAQs
• Facilitation Skills Exam FAQs
• Facilitation Skills Certification FAQs

What are the learning objectives of Facilitation Skills Training in Moscow?

Training provides participants with knowledge of foundational facilitation skills. It also provides the ability for efficient team or meeting leadership. It covers essential concepts, approaches, methods, and techniques to effectively manage and guide group processes and discussions.

What is the duration of the Facilitation Skills Course in Moscow?

Facilitation Skills Course is for one day, providing knowledge in foundational facilitation skills.

What is the format for Facilitation Skills Training in Moscow?

Unichrone offers Facilitation Skills Training in two formats: live online instructor-led sessions and in-classroom training. This flexible approach allows learners to choose the format that best suits their needs.

What does Facilitation Skills Training cover??

Facilitation Skills Training encompasses key concepts, approaches, methods, and techniques used for effective facilitation.

Are practical skills gained during Facilitation Skills Training?

Participants in the Facilitation Skills Training will engage in practical exercises, gaining hands-on experience in applying facilitation techniques in real-world scenarios.

What are the study resources included in Facilitation Skills Training?

Facilitation Skills Training includes comprehensive course materials, case studies, practical exercises, and mock tests to reinforce learning and ensure participants are well-prepared for their roles.

Will I gain networking opportunities through Facilitation Skills Course?

Facilitation Skills Training includes participants from diverse professional backgrounds, offering valuable opportunities for networking and knowledge sharing, which can enhance career prospects.

When can I take Facilitation Skills Exam in Moscow?

Participants can take the Facilitation Skills Exam at the conclusion of the training session. The exam evaluates the participant's understanding and application of facilitation techniques.

How to effectively prepare for the Facilitation Skills Exam?

Unichrone provides study materials and resources to assist participants in preparing for the Facilitation Skills Exam.

What is the assessment focus of Facilitation Skills Exam?

Facilitation Skills Exam assesses the participant's ability to implement effective facilitation techniques in organizational settings.

What is Facilitation Skills Exam Format in Moscow?

Facilitation Skills Exam is available online for participants who choose the online training format. Those who attend classroom sessions will take the exam in person.

When will I receive Facilitation Skills Exam results?

Participants will receive their Facilitation Skills Exam results immediately upon completing the exam.

Is there any retake policy for Facilitation Skills Exam?

Participants may retake the Facilitation Skills Exam up to two times without incurring additional fees.

What is the duration of Facilitation Skills Exam in Moscow?

Facilitation Skills Exam is conducted for 60 minutes, requiring participants to complete it within the allocated time frame.

What is Facilitation Skills Certification in Moscow?

This certification demonstrates that candidate’ possesses the necessary skills and knowledge to effectively facilitate group discussions, meetings, and workshops. It aids them in guiding discussions, fostering collaboration, and achieving desired outcomes in group settings.

What are the benefits of Facilitation Skills Certification in Moscow?

Certification can make professionals more attractive to employers by showcasing their ability to lead and manage group processes. It also adds credibility to their role as a facilitator and provides networking opportunities and further learning.

How to obtain Facilitation Skills Certification?

To obtain the Facilitation Skills Certification, individuals must complete the training and pass the exam conducted at the end of the course.

How much does it cost to get Facilitation Skills Certification?

The cost of Facilitation Skills Certification includes both the training and exam fees, providing a comprehensive package.

Who should obtain Facilitation Skills Certification in Moscow?

Facilitation Skills Certification is suitable for professionals such as team leaders, project managers, change managers, trainers and instructors, public speakers, human resources professionals, and consultants.

Can I enhance employment opportunities with Facilitation Skills Certification?

Earning a Facilitation Skills Certification enhances an individual's ability to effectively guide group processes, thereby increasing their employment opportunities in various sectors.

How to maintain Facilitation Skills Certification?

Facilitation Skills Certification is valid for a lifetime, eliminating the need for renewal.

Facilitation Skills Examination Procedure

Go through the intense 1-day Facilitation Skills Training offered by Unichrone. Fulfil all the requirements before the examination.

Apply for the Facilitation Skills Exam conducted by Unichrone. Choose the suitable date for the exam.

Get certified with Facilitation Skills after clearing the exam. You will receive an email confirming the status.

What our customers say

Kenneth Beard

Project manager.

Very engaging course with real world context and wonderful examples. Helped to expand my knowledge as a direct result of it.

Tom Eeartman

Head-supplier management.

Super awesome faculty! The best part of the training was lots of real time case studies and interactive sessions. Learnt many new concepts.

Pavit Kenth

Technical director mci ltd.

Interesting, Focused, Real life case studies. The material was a comprehensive presentation of Lean principles and Six Sigma.

Saad Alsheddi

Head of operations.

Really interesting, a lot of knowledge about processes, in many areas and departments, helped to understand the subjects easily.

Jernej Hercog

Manager-engineering services.

I opted for Instructor led Online Session. The training was very well executed. It was awesome and exceeded my expectations.

Register for a free session with our trainer

• Group Training

Faculty and Mentors

Our certified and highly experienced trainers are handpicked from various industries to assist aspirants with practical insights into the field, thereby providing a comprehensive understanding of fundamentals and complex terminologies

Instructors

Minimum Experience

Session Expertise

Other general FAQs for Facilitation Skills Certification

Take a sneak peek into why professionals need to be certified with Facilitation Skills.

Facilitation Skills Certification making individuals more valuable to their employer. This increase their salary.

Facilitator, project manager, team leader, consultant, and training and development specialist are the career roles offered to Facilitation Skills Certification.

Facilitation Skills Certification is globally recognized, allowing candidates to apply their skills in various cultural and organizational contexts.

The roles of a skills development facilitator (SDF) in an organization include analysis, planning, execution, and reporting on the different training initiatives.

The practice of leading a group of individuals through meetings, planning sessions, or training to reach a shared objective or reach a consensus is known as facilitation.

Professionals can become facilitators by gaining an understanding of the role, improving their soft skills, getting a relevant education, obtaining certification, and gathering experience.

Qualities of an effective facilitator include observing what is being said and being aware of the requirements of the group, ensuring that all opinions are heard in conversations, refraining from taking sides, and ensuring that everyone is following the agenda and time constraints.

The role of a facilitator is to guide discussions, manage group dynamics, and help participants reach a common goal or decision.

Facilitation skills include active listening, conflict resolution, time management, problem-solving, and the ability to create a collaborative environment.

Professionals should understand facilitation skills to improve their ability to lead meetings, manage teams, and drive group decision-making processes. It helps develop strategies that improve communication and collaboration within teams.

Learn anytime, anywhere

Learn through online live trainer led interactive sessions

Worldclass Faculty

Handpicked Instructors with vast domain expertise

Customised Solutions

Get need based customised Training solutions

Learn through online videos by world class facility

Flourish in the field

Shape your competencies, gain popularity, our clients.

Enter Your Details

National Extension Water Outreach Education

Division of extension.

Home » Water Outreach Education » BEP Website Resources » Use Education Resources » Tools for Teaching » Facilitation Skills: Introduction » Facilitation Skills: Presence and Presentation Skills

Facilitation Skills: Presence and Presentation Skills

Tools for teaching navigation.

Facilitation Skills : The Art of Group Facilitation

• Self-Mastery Skills: What Does It Mean to Be a Facilitator?
• Presence and Presentation Skills
• Relating Skills: Communication, Listening, Questioning
• Group Awareness and Management Skills
• Logistic Skills

Teaching and Presentation Skills : Keep these techniques in mind

Enhancing Your Facilitation Skills 

A meeting is any time two or more people come together to accomplish something in particular. What is achieved depends greatly on how you plan in advance, interact with leaders and participants, set the stage for the work ahead, adjust your strategy as needed, and bring closure.

Guidelines for Facilitation

The following provides guidance in these areas. (adapted from Oakley & Krug, 1991; and materials available at the change agency.org )

Explain your role and responsibilities to the group: Clarify what you will do, what you will not do, and how you will help them achieve their objectives.

Focus your attention on the goals of the group: Don’t let fear, nervousness or other emotions keep you from serving the group’s needs and don’t let your facilitation skills serve as a vehicle for your personal and professional growth.

Always use a systematic approach : At the beginning of every meeting or training session, state the purpose of the meeting or program, review the agenda and then clarify roles.

Test frequently for understanding of basic assumptions and agreements: This will help to avoid misunderstandings as you work through the process .

When necessary, just say “no”: If an assignment is not a good opportunity for you to provide service, turn down the request to facilitate. If all you are going to do is write-up the minutes of a meeting, handle other administrative tasks, or serve as a vehicle for the chairperson’s desire to pursue a hidden agenda, decline the opportunity to facilitate. If you can’t say no, make a counter offer by suggesting what you can and should do.

Meeting Enhancers

When we begin, end and keep the meeting on track, value can be added to the quality of the meeting and the results produced. This leads to high levels of trust and cooperation (Butler, 1996).

Openers: Reinforce What Is Important

The following questions suggest ways that any meeting can be started and can build a foundation of trust, openness and cooperation:

• What have you accomplished since we last met?
• What are you working on right now that you are excited about?
• What has your team learned from its progress on this project?
• What’s something you would like to be acknowledged for?
• What do you appreciate about __________(team member)?
• How would you describe what you’d like to accomplish in this meeting?

Keeping Aligned: Ask Open Questions

• What’s making the most sense about what we’ve covered so far?
• What could I do to help us better achieve our goals for the meeting?
• How can I support you?

Meeting Closers: Let the Group Be the Last to Talk

• What have you appreciated most from the time we have spent together today?
• What have been the two or three biggest benefits you’ve received from this meeting today?
• In what specific ways will you be able to apply what you have learned?
• What have you learned that might help us to be a better team?
• What can you be counted on to do?

The 'Never Evers' of Workshop Facilitation

Much has been written about planning effective workshops and staff development sessions. Many of these articles provide specific ways to increase the effectiveness of the session. These articles have generally suggested “what works” in workshops.

Experience and research also indicate certain things that a facilitator should never do during a workshop. I have gleaned these “never evers” from observing other presenters, conducting my own workshops, consulting with experts, and reading the literature. As a thoughtful reminder place this list of “never evers” near your other workshop materials.

• Never ever forget that individuals at the workshop are unique, with needs, interests, and experiences particular to them.
• Never ever require individuals to participate in an activity.
• Never ever talk to participants as if they are children.
• Never ever ridicule participants or their experiences.
• Never ever neglect the participants’ personal needs.
• Never ever say that you are going to rush through and compress material in order to complete what is usually a longer workshop in a shorter length of time.
• Never ever say that you would have brought more materials if it had been possible.
• Never ever tell participants what you’ve forgotten.
• Never ever give excuses.
• Never ever read from a lengthy prepared text.
• Never ever share illegible handouts.
• Never ever share a disorganized “mishmash” for a handout.
• Never ever give participants something to read and then read it to them.
• Never ever share overhead transparencies that participants cannot see or read.
• Never ever share with participants a workshop schedule that is impossible to follow.
• Never ever go past the scheduled time.
• Never ever forget that you have an audience.
• Never ever take the workshop so seriously that everyone (including the facilitator) cannot have fun.

Butler, A. S. Team Think . (1996). The McGraw-Hill Companies, Inc.

Oakley, E. and D. Krug. (1991) Enlightened Leadership: Getting to the Heart of Change.   Simon & Schuster.

Sharp, P.A. (Dec-Jan. 2000).  The ‘Never Evers’ of Workshop Facilitation . Tools for Schools, National Staff Development Council,  [ NOTE : details summarized in the link above by the same name]

Adapted with permission from Soil and Water Conservation District Outreach: A Handbook for Program Development, Implementation and Evaluation . Ohio Department of Natural Resources, Division of Soil and Water Conservation, 2003.

We teach, learn, lead and serve, connecting people with the University of Wisconsin, and engaging with them in transforming lives and communities.

Explore Extension »

Connect with your County Extension Office »

Find an Extension employee in our staff directory »

Get the latest news and updates on Extension's work around the state

Feedback, questions or accessibility issues: [email protected] | © 2024 The Board of Regents of the University of Wisconsin System Privacy Policy | Non-Discrimination Policy & How to File a Complaint | Disability Accommodation Requests

An EEO/AA employer, University of Wisconsin-Madison Division of Extension provides equal opportunities in employment and programming, including Title VI, Title IX, the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act requirements.

Professional Scrum Facilitation Skills

Live Virtual Class, April 22, 2025

Class Overview

Professional Scrum Facilitation Skills™ is an interactive course designed to help Scrum practitioners develop a facilitator’s mindset, proficiency in facilitation skills, and learn when and how to select effective techniques for various circumstances. Strong facilitation skills enable better problem-solving, more effective Scrum events and greater team alignment, all leading to better outcomes.

Who Should Attend this class?

This course is ideal for:

• Scrum Masters and any Scrum Team member interested in learning how to use facilitation to enhance their team’s success
• Scrum Coaches, Agile Coaches and Consultants

This course is not suitable for professionals with little Scrum knowledge or experience.

Course Learning Objectives

• Develop facilitation skills and a facilitator’s mindset 
• Learn the facilitation principles that experienced facilitators fall back on when interactions are difficult 
• Understand the roles that facilitation principles and the Scrum Values play in enhancing healthy collaboration in Scrum Teams
• Explore how facilitation can address challenging scenarios most Scrum Teams encounter
• Apply facilitation skills and techniques to improve the Scrum events and other interactions
• Understand how to encourage diverse perspectives, while bringing the team together to reach decisions 
• Experience the elements of group dynamics and how they influence the decision-making process 
• Leave class with a toolbox of facilitation techniques and understand how to apply them in different circumstances

Certification & Assessment

All participants completing the Professional Scrum Facilitation Skills course will receive a password to attempt the Professional Scrum Facilitation Skills assessment. PSF Skills class participants who attempt the PSF Skills assessment within 14 days of the class and do not score at least 85% will be granted a 2nd attempt at no additional cost.

Why Learn With TheScrumMaster.co.uk

Frequently Asked Questions

What is included in the price? The price includes official course materials, up to 2 attempts at the assessment and lifetime certification from Scrum.org.

How do I take the assessment? The assessment is taken online in your own time following the course. It can be taken from any internet-connected computer.

What is required to achieve the certification? The assessment is comprised of 20 multiple-choice questions that must be completed in 30 minutes. The pass mark is 85%. We provide practice assessments and a full eLearning version of the course to help you prepare.

Why learn with TheScrumMaster.co.uk?

• We have helped  25,000+ people learn Scrum since 2012.
• We have  950+ LinkedIn recommendations and are 5-star rated on Trustpilot & Google!
• We provide extensive practice assessments to ensure you gain certification.
• We provide an eLearning version of the course for reference and revision.
• Join our Community for ongoing coaching, events & resources.
• Join our  Affiliate program  and earn free courses. 
• Receive regular chances to  attend another course at no cost .

What are the course hours? The course hours are shown further up this page.

Can I attend from my country? Yes. Everyone is welcome at all of our courses. You can attend from anywhere!

Can I attend on a different date? Yes. We run courses regularly, and you can find all our upcoming dates on our  public course page .

How many people will attend? Our courses are kept small to ensure a premium experience.

How should I prepare for the course? The only preparation required is to read the  Scrum Guide . We provide a range of free  additional resources  to help you learn more in advance if you wish.

I'm not sure if I have enough experience to take the course. What should I do? Email us at  [email protected],  and we will advise you.

Can I claim PMI PDU credits for attending the course? Yes. You can claim 7 PDU’s for each day of the course.

Do I need to pay VAT? It depends on where you live. If you are outside the UK then usually not!  Find out more .

Do you offer discounts? We usually offer discounts for group bookings, not-for-profit organisations, and hardship cases. Find out more at our  Discounts page .

Can I pay via credit/debit card? Yes. Please select the 'Register now and pay via Credit Card' option when you register.

Can I register now and pay via invoice later? Yes. Please select the 'Register now and pay later via Invoice' option when you register. Find our company information and contact us to request a quote or invitation letter.

Where can I find more answers to common questions? Visit our full  FAQ page  for more answers to frequently asked questions.

Where can I contact the trainer with further questions? You can email us at  [email protected]

Class Details

• Contact Lavaneesh Gautam
• Twitter for Lavaneesh Gautam
• LinkedIn for Lavaneesh Gautam
• GitHub for Lavaneesh Gautam

Delivery Method

Class format, registration & price, more information, about the trainer.

Lavaneesh Gautam is a Scrum.org Professional Scrum Trainer, Scrum Master and Agile Coach. 

He loves to support and help individuals, teams, and leaders to find their full capability, learn tools of successful collaboration, and unlearn everything else that gets in the way of creativity, innovation, and growth.

What Clients Have To Say About The Trainer:

"Lets just say that if you want to learn Agile... He is the guy you go to.. He loves teaching...has a lot of subject matter expertise and makes learning a wonderful experience. Cant wait to learn more courses from him...." - Ishan Sonavane

"I thoroughly enjoyed the class in Leading with Agility course. Lavaneesh was very engaging, relatable, and kept the energy level up for the virtual class." -  Karen J

"I had the chance of joining a PSM III preparation session organized by Lavaneesh. He is enthusiastic about Scrum and encourages students to share the same passion. I really appreciate his commitment to his students’ success." - S.L.

TheScrumMaster.co.uk Clients

TheScrumMaster.co.uk Reviews

Contact The Trainer:

Phone:      +44 7547 341 301 Email:        [email protected] Website:     TheScrumMaster.co.uk

This is a Live Virtual Remote/Online Course . The course is specially designed to run online and includes frequent breaks and an hour for lunch. Full details on how to participate will be sent to you by email shortly before the class.

Live Virtual Remote/Online Course Requirements:

• A Computer with an internet connection, Microphone, Speakers & Webcam.
• Free install of Zoom
• We can assist you with the set-up on the days before the class if required.
• The Trainer will be available for 30 minutes before the course to offer assistance.

Registration