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20 SkillsFuture Credit-Eligible Courses For Those Looking To Take The First Step In Upskilling

Published by: SkillsFuture Singapore

SkillsFuture Credit-eligible courses

How should I spend my SkillsFuture Credit? What’s the best way for me to use them? With more than 20,000 SkillsFuture Credit eligible courses, choosing the right one to sign up for might leave you spoilt for choice. In this article, we shortlisted 20 SkillsFuture Credit-eligible courses that you can pay using your SkillsFuture Credit. If you want to find out how much credits you have received in your account, check out our SkillsFuture Credit page.

Hard Skills

Skills can be broken down into two groups: hard skills and soft skills. Hard skills are learnable abilities or skill sets that are easily quantifiable. Some examples include computer programming, the use of a particular software/tool, or a new language. Hard skills are mostly listed on resumes and are a great way for potential employers to recognise in an instant. More often than not, you should be able to learn a hard skill by reading books or attending a class about it. As companies start to get increasingly digitised with data playing a greater role in their work, having hard digital skills around your belt will give you an edge. Even if you might not use the skill, understanding the lingo and thought processes of IT professionals and putting yourself in the mind of data experts will give a useful boost to your career. 

Just like how there are thousands of spoken languages around the world, coding is the main language for everything IT related. From apps and websites, coding allows us to control computers and machines to perform tasks. While it takes some time to fully master the art of coding, there’s no harm in attending these coding classes that teach the fundamentals. Python is a great coding language for beginners as it has lots of different applications. It’s no surprise that the use of Python has led to new advances in technologies such as artificial intelligence and machine learning. The uses for Python are not solely restricted to programming. Many researchers also use Python for data analysis. Professional Certificate in Python - Python Professional Bootcamp: Module 1: Introduction to Python 2 versus Python 3 (Synchronous e-learning)

Duration : 14 hours (2 days) Training provider : Singapore Management University Course fee : $1,600 Find out more about the  course here Data Analysis using Python

Duration :15 hours (2 days) Training provider : Singapore Polytechnic Course fee : $800 Find out more about the course here

2. Data Analytics

How is it that social media platforms such as YouTube and Facebook are able to recommend videos and articles before you even think about them? Data analytics is a key driver behind this and plenty of software can help understand consumer behaviour.   By discovering and analysing new data about their consumers, businesses can tap into new opportunities. It’s no secret that this has led to a high demand for data analytics professionals. While Microsoft Excel is a basic and easily accessible tool for data analysis, those who want to learn more can tap on dedicated programmes such as Tableau and Hadoop.

Fundamental Data Analysis using Excel Duration : 15.5 hours (2 days) Training provider : Singapore Polytechnic Course fee : $481 Find out more about the course here

Data Visualization with Tableau Duration :16 hours (2 days) Training provider : Singapore Polytechnic Course fee : $460 Find out more about the course here

3. Presentation Skills

No matter your job role, there’s bound to be an occasion where you have to share your ideas or opinion at the workplace. Like any hard skill, presentation skills can be worked on by understanding the key factors that make up a good presentation. There are two key factors in nailing down a powerful presentation: public speaking and effective Powerpoint slides. Public speaking is the ability to persuade your audience to accept your point of view, while mastering Microsoft Powerpoint will allow you to actively captivate your audience.

Information and Communications Effective Presentation Skills

Duration : 14 hours (2 days) Training provider : Management Development Institute of Singapore (MDIS) Course fee : $900 Find out more about the course here

Perform Advanced Presentation Functions (PowerPoint) 2019 (24 Hours)

Duration :24 hours (3 days) Training provider : NTUC LearningHub Course fee : $500 Find out more about the course here

4. Design Skills

Being able to design pretty infographics and colourful posters does not lie solely with designers. If you’re in the marketing industry, why not pick up a new skill and learn how to design your publicity materials instead? Learning how to design not only helps you understand the thought process behind a piece of work, it also gives you the opportunity to contribute by taking on creative duties. Adobe Photoshop is a versatile software that all designers are familiar with. Aside from that, if you’re looking to learn how to design mesmerising illustrations from scratch, check out the courses on Adobe Illustrator.

Adobe Photoshop Fundamentals

Duration : 13 hours (2 days) Training provider : Singapore Polytechnic Course fee : $450 Find out more about the course here

Creating Graphics with Adobe Illustrator

Duration :13 hours (2 days) Training provider : Nanyang Polytechnic Course fee : $400 Find out more about the course here

5. Language Skills

Now that we can work from anywhere and have e-meetings with anyone in any remote country, learning a new language can open up your career to new avenues and possibilities. Who knows, your proficiency in a certain language might land you that dream position in a foreign country someday.

When choosing a language to study, take into account the possibility of how you might use the language. For example, if you’re working in a Japanese company, it might be a good idea to pick up a foundational class in Japanese to converse with your colleagues and understand the culture better. Similarly, if you’re in Hospitality and Services, MICE, or international trade, having an understanding of a foreign language can go a long way in connecting with your foreign clients.

Duration : 60 hours (30 days) Training provider : Singapore Polytechnic Course fee : $640 Find out more about the course here

Adult General French - Beginner 1 Regular Course

Duration : 24 hours (8 days) Training provider : ALLIANCE FRANCAISE DE SINGAPOUR Course fee : $364.49 Find out more about the course here

Soft Skills

Soft skills are character traits like empathy and active listening. As compared to hard skills, soft skills are much harder to master. This does not mean that you should give up on them though! Individuals who have a combination of both soft and hard skills are highly sought after and are regarded as important players in any team setting. Through attending these courses, you will be introduced to various frameworks that help cultivate and sharpen your soft skills. While some might dismiss these courses as “general knowledge” that can be easily picked up through work experience, attending a soft skill course can make you aware of your flaws and improve upon them. The following five soft skills are part of the Critical Core Skills, a set of 16 skills deemed essential in the modern workplace that were identified by SkillsFuture Singapore. Check out the full page to find out more about the other 11 critical core skills and how you can work on them.

6. Problem Solving

We face difficult and uncertain situations at work daily. Having the ability to solve them quickly and effectively is a highly coveted skill and shows that you’re a self-reliant employee that can get things done. While experience can help tide you through a hard-to-solve problem, it might be better to approach a problem using a well-established framework instead. This might even lead you to flip the issue on its head and transform them into new opportunities!

A Rough Guide to Problem Solving (Synchronous e-learning)

Duration : 16.5 hours (3 days) Training provider : National University of Singapore Course fee : $2375 Find out more about the course here

Thinking and Problem Solving Skills

Duration :14 hours (2 days) Training provider : Nanyang Polytechnic Course fee : $330 Find out more about the course here

7. Developing People

Being a manager is not only about delegating work and getting things done. Developing individuals in your team to be a better version of themselves is an equally important function as well. This is especially true if you’re in an industry like sales and education where talented manpower is extra important. These courses will teach you how to empower individuals and also share more about traits and qualities that can help you develop as a leader in the workplace.

HR for Non-HR Professionals

Duration : 6.5 hours Training provider : Singapore Polytechnic Course fee : $250 Find out more about the course here

Introduction to Mentoring for the Workplace (Synchronous e-learning)

Duration : 6 hours Training provider : Nanyang Polytechnic Course fee : $490 Find out more about the course here

8. Communication

Communication can work both ways - it can speed things up, but can also lead to lots of wasted resources and frustration. Mastering the art of communication is highly versatile and can be applied across all job roles. There are plenty of tips and tricks to learn a communication course, and these include the likes of understanding the various barriers in communication and how you can engage effectively through active listening and empathetic speaking.

Facilitate Effective Communication and Engagement at the Workplace

Duration : 17.5 hours (3 days) Training provider : Singapore Polytechnic Course fee : $352 Find out more about the course here

Interpersonal Communication, Active Listening & Empathetic Speaking

Duration : 6 hours (1 day) Training provider : Singapore Polytechnic Course fee : $230 Find out more about the course here

9. Collaboration

What makes a good team? More often than not, it’s the result of close collaboration between team members. While each team member is responsible for collaboration, the onus falls on the manager to foster a culture of teamwork and trust. If you’re looking to set up a team that can collaborate well, try attending a course on collaboration and learn more about teamwork strategies and project management skills.

Certificate of Performance in Supporting Growth Learning Environment

Duration : 14 hours (2 days) Training provider : Singapore Polytechnic Course fee : $300 Find out more about the course here

Digital Confidence for Communication & Collaboration

Duration : 29.5 hours (4 days) Training provider : Singapore Polytechnic Course fee : $1060 Find out more about the course here

10. Self-Management

While the other soft skills on this list revolve around managing problems and people, it’s important to manage yourself as well. Self-management is the ability to manage your behaviour and emotions constructively. If you find yourself being too emotional or succumbing to certain negative habits, a self-management course might be the way to go. A self-management course starts by analysing yourself. We all have different ways of working and being aware of your working style is a great way to improve yourself. Once you’ve figured out your style, it’s a good idea to build a personal brand around it to distinguish yourself from others.

Insights Discovery Leadership Effectiveness

Duration : 7 hours (1 day) Training provider : Singapore Polytechnic Course fee : $800 Find out more about the course here

Personal Branding - Learning from the Best (Lessons from Global Luxury Brands for Personal Branding Success)

Duration : 7 hours Training provider : Singapore Management University Course fee : $1000 Find out more about the course here

SkillsFuture Credit-eligible courses for everyone

When deciding how to spend your SkillsFuture Credit, check out these SkillsFuture Credit-eligible courses that cover a wide range of both hard and soft skills. To find out how much SkillsFuture Credit you have, simply log on to your account on this website via Singpass. If you want to speak with someone to find out more about how you can best use your SkillsFuture Credit and upskill yourself, visit our Skills And Training Advisory page. Alternatively, if you happen to be working in the creative and media industry, these specially curated courses might be up your alley.

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How to develop critical core skills to future-proof your career, while technical skills may land you the job, soft skills such as critical thinking and interacting well with others can help give you an edge.

In an ever-evolving job market where technological advancements and disruptions are the norm, the importance of soft skills cannot be underestimated.

Technical skills may get you the job, but it is the mastery of soft skills such as critical thinking, innovative problem-solving, effective collaboration and adaptability that propels professionals towards success, says NTUC LearningHub chief core skills officer Anthony Chew. He heads a team that is dedicated to researching, developing and delivering cutting-edge courses that align with industry demands to improve learners’ employability and future-proof their careers.

"Work-related challenges are also growing in complexity," says Mr Chew. "To effectively and efficiently tackle these problems, workers must have the ability to think critically and also interact well with others to leverage each other’s strengths," he adds.

Develop your critical thinking skills

In today's fast-paced professional world, critical thinking has become an indispensable soft skill. Mr Chew emphasises its importance in helping professionals make sense of complex situations and arrive at well-informed decisions. "It is important to see the bigger picture because it enhances your understanding of the problem and enables you to come up with more robust solutions," he says.

For example, ChatGPT, a state-of-the-art language model that can facilitate dynamic conversations, allows users to explore different perspectives and gain deeper insights — a perfect match for honing critical thinking skills.

Imagine a team facing a complex business challenge. By leveraging ChatGPT's vast knowledge and analytical capabilities, they can generate diverse solutions and weigh their pros and cons. This fosters a holistic understanding, leading to more effective problem-solving.

While ChatGPT is a powerful tool, it complements rather than replaces human cognition. Mr Chew stresses the importance of striking a balance between leveraging technology and nurturing human critical thinking, including empathy and ethical considerations.

Elevate your communication with others

Effective communication is another crucial core skill for working professionals, and teams must collaborate more to achieve common goals. To do so, sharing knowledge, leveraging each other's strengths and building a cohesive team dynamic is key.

"The word 'communication' seems simple but it's actually difficult to do it right, especially to communicate information clearly and to communicate it with influence," Mr Chew points out.

Take a software developer for example. She may be knowledgeable in her field but in order to get valuable feedback from the product’s users, she would need to explain technical terms and concepts in an easily understandable manner.

Similarly, healthcare professionals need to practise empathy and active listening in addition to having strong interpersonal skills so as to collaborate effectively across multidisciplinary healthcare teams. The end goal is to provide quality care for patients.

Stay agile and future-ready

"Skills that are relevant today may become obsolete tomorrow, so continuous learning and becoming adaptive are essential to staying relevant in your work," says Mr Chew.

Learning agility – which includes adaptability, digital fluency – is essential to keep up with the fast-paced work environment. Given the dynamic nature of work, professionals must prioritise agility to develop soft skills that enable them to seize new opportunities within and outside their fields.

Recognising the importance of lifelong learning, professional development courses and workshops offer individuals, teams and organisations the opportunity to stay ahead of fast evolving workplace demands and to equip themselves with up-to-date knowledge.

"While hard skills may help you land a job, it is adaptive skills that drive your success and growth in your career," explains Mr Chew. The sooner working professionals focus on developing their soft skills, the sooner they can grow within any organisation.

"The future is changing. If we remain oblivious to these changes, we will be left behind. We need to cultivate curiosity and a thirst for learning and taking up courses to upskill ourselves. We must continuously grow in our knowledge and skills to stay relevant," says Mr Chew.

Skills that are relevant today may become obsolete tomorrow, so continuous learning and becoming adaptive are essential to staying relevant in your work.

Hone your critical core skills

NTUC LearningHub offers a holistic suite of over 50 courses designed to empower working professionals with the necessary critical core skills for effective influence, collaboration, decision-making, problem-solving and creative thinking, among others.

NTUC LearningHub's core skills academy head Gerald Gan says the courses focus on problem-solving, communication and collaboration, which are based on the critical core skills framework released by SkillsFuture Singapore earlier this year.

For working professionals looking to develop their critical thinking and problem-solving skills , the Professional Development Series: Develop Problem Solving Skills for Professionals course can help you make an objective evaluation of the situation and make better informed decisions, while business leaders and managers can take the Business Stratagem: Sun Tzu Art of Strategic Decision course to develop strategic decisions that are aligned with your business goals and priorities.

For those looking to hone their communication skills , courses such as Presenting with Influence are offered to working professionals who want to establish authority and credibility in presenting their thoughts and ideas to influence others in decision making, while the WSQ Deliver Impactful Business Presentations Powered by Wiley course is offered to professionals required to deliver business presentations and undertake public speaking engagements.

And for those who want to be better in collaborating with others , the Champion Employee Wellness: Coach for Mental Well-being is designed for working professionals who want to learn how to support their peers in their mental wellness journey, while middle managers can pick up effective management skills from the Lead with Passion: Effective Management with EQ course, to help them navigate through diverse teams and individuals.

Enhance your adaptive skills with NTUC LearningHub

To take up a course, participants can use their SkillsFuture credits, while NTUC Union members can enjoy up to $500 Union Training Assistance Programme (UTAP) funding.

Developing these critical core skills in today’s work environment can help to set you apart from others and enable you to thrive in your career. For more information, visit the NTUC LearningHub website here .

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Effective presentation skills training singapore – faq.

Welcome to our Presentations Skills Training Singapore FAQ Page

2.  Is this a Powerpoint Presentation Skills Training Singapore? Answer : No, but we share with participants a number of useful and practical tips on your visual aids, including powerpoint.  We can also customise for you based on your needs, if you are seeking in-house courses.

3.  Is this an English Presentation Skills course (Singapore)? Answer : All our publicly run as well as in house courses are conducted in English.  However, the Presentations Skills Training is not a course on English, but a Presentation Course conducted in English.  We have separate English coaches for personal coaching.

4. Is this a Business Presentation Course? Answer :  The course covers many areas in Business Presentations as well as Public Speaking .

5. How different is this from the Success With Presentations by British Council   or Dale Carnegie Presentations Skills course or the Effective Presentation Skills by NTUC Learning Hub ? Answer :  What differentiates us is our experienced trainer who has both practitioner experience in presenting to large and small crowds.  Our trainer Tan Teck Kim is also a certified MBTI trainer and many psychological profiling tools.  Some presentation techniques incorporate psychology and persuasion so that we train speakers to move from INFORMING to INSPIRING speeches.  Tan Teck Kim is a public speaking coach who has provided Public Speaking Courses for Adults, Public Speaking Course for Students, and has coached CEOs, senior managers, professionals and people from all walks of life.

(note : this is not a Toastmasters Singapore course, and 36 HR Training Consultancy is not associated with the Public Speaking Academy)

7.   How large is your audience in your Presentations Training Courses in Singapore? Answer : for our publicly run Presentations Training courses in Singapore (also known as Impactful Business Presentations) – we have between 6-15 participants – we will cap at max 15 to ensure training effectiveness.  For customised in house Presentation Skills training courses – we recommend up to 16 max.

9. Why 36 HR Training and Consultancy? Answer :  Clients are spoilt for choices when it comes to training but it makes the decision much harder and slower.   Evaluate us based on our experience in real life speaking situations, in training and coaching experience, and what we can customise for you because we recognise that every client is unique.  We have :

• more than 10 years of training and coaching experience
• more than 100 training videos for different training scenarios
• more than 50 training exercises including vocal, eye contact and body language techniques
• more than 25 Presentation modules – which you can choose from to customise
• we are training in certain psychological and behavioural techniques which you can incorporate in influencing your audience (not just informing your audience)
• we focus on not just infoming but connecting with your audience.
• a toolkit for you to warmup before every presentation, and many more.

10.  How do I get in touch with 36 HR Training and Consultancy? Answer : Check out our Presentations Skills Training Singapore or Contact Tan Teck Kim (known as TK) via whatsapp by clicking on whatsapp icon below – please state your name, and your email :

20 SkillsFuture Credit-Eligible Courses For Those Looking To Upskill

12 June 2023

In today’s fast-paced job market, continuous learning and upskilling have become essential for professionals looking to advance their careers, enhance their job prospects, or switch to more lucrative and fulfilling roles. With the digital revolution and rapid technological advancements, traditional notions of a fixed skill set or one-time education are no longer sufficient. There is a strong emphasis on acquiring new skills to stay ahead of the competition and demonstrate value as an adaptable employee.

So whether you want to find a better-paying job, prepare yourself to take on leadership roles, or transition into a new industry that aligns with your aspirations — we’ve selected 20 SkillsFuture courses categorised by skills for you to consider.

Cybersecurity Skills

Cybersecurity is the practice of protecting computer systems, networks, and data from unauthorised access or cyber threats. With the rise in cyberattacks and the increasing reliance on technology, organisations across various industries are in need of skilled cybersecurity professionals to safeguard their sensitive information — especially if they want to remain compliant with Singapore laws like the Personal Data Protection Act (PDPA).

Typical cybersecurity skills include identifying vulnerabilities, implementing security measures and mitigating cyber risks. The cybersecurity industry is expected to grow at a compound annual growth rate of 13.3% from 2022 to 2027 , making it a high-growth industry with plenty of opportunities with lots of new roles that need to be filled. Learning cybersecurity skills can be highly advantageous for individuals looking to advance their careers or switch to better-paying jobs while the industry is still growing.

#1 Cybersecurity Awareness for Individuals and Businesses

The Cybersecurity Awareness for Individuals and Businesses course offered by FirstCom Academy is aimed at complete beginners looking to transition and break into the cybersecurity industry. It covers the essentials of cybersecurity principles and teaches learners about common cybersecurity terminology and the state of the threat landscape. With knowledge of common cyber threats and cybersecurity best practices on topics like password security, data protection, phishing awareness and safe online practices — the learner who attends the course will be in a better position to implement robust cybersecurity practices at their organisation.

Skills Learnt:

• Cybersecurity policies and best practices
• Cybersecurity law requirements and compliance
• Password security
• Phishing awareness
• Data privacy and protection

Course Details:

• Duration: 2 days
• Course fee: S$800 (before subsidy)
• Training organisation: FirstCom Academy
• Mode of conduct: In-person classes

Find out more about the cybersecurity awareness course.

#2 Cybersecurity Awareness Programme

The NICF Cybersecurity Awareness Programme offered by NTUC LearningHub is designed to equip participants with the necessary knowledge and skills to enhance their cybersecurity awareness and protect themselves and their organisations from digital threats.

Covering topics such as cybersecurity fundamentals, data protection, safe online practices, and incident response, participants will learn to create a culture of cybersecurity within their organisations, ensuring compliance with policies and fostering a security-conscious mindset to safeguard sensitive information and mitigate cyber risks.

• Cybersecurity fundamentals
• Knowledge of common cyber threats
• Awareness of data protection regulations
• Knowledge of cybersecurity policies and compliance requirements
• Development and implementation of cybersecurity practices
• Duration: 8 hours
• Course fee: S$232 (before subsidy)
• Training organisation: NTUC LearningHub
• Mode of conduct: Online

Find out more about the course .

Leadership and Management Skills

As you may already know, developing strong leadership and management skills is crucial for career advancement and the ability to switch to better-paying jobs. Great leaders are sought-after for their ability to effectively lead teams, make informed decisions, and drive organisational success.

Honing your leadership skills can lead to greater potential for career growth and higher-paying roles as you take a more involved role in the success of a business. Additionally, possessing leadership and management skills equips individuals with the capability to navigate complex business environments, inspire and motivate teams, and adapt to the changing demands of the workplace, all of which are highly transferable skills across any industry.

#3 Effective People Management

Effective People Management by FirstCom Academy covers essential topics to engage and motivate team members such as communication, performance management and conflict resolution. Using a mix of theoretical and practical exercises, learners will explore strategies and techniques to inspire and engage team members, drive performance and foster a positive work environment.

The Effective People Management course is also available as part of a set of SkillsFuture courses that teaches learners how to futureproof their careers with critical soft skills.

• Effective communication skills
• Performance management and professional development
• Conflict resolution
• Coaching and mentorship

Find out more about the Effective People Management course.

#4 People and Performance Management

The People and Performance Management course at NTUC Learning Hub focuses on equipping learners with the necessary skills to lead their teams successfully by managing output and performance to achieve results aligned with organisational directives. The course uses the framework from John Maxwell’s leadership series programs to teach learners how to facilitate meetings to discuss progress, address concerns and generate ideas for team member improvement.

• Implement team objectives and plans
• Manage and reward team performance
• Set and discuss performance goals with team members
• Duration: 16 hours
• Course fee: S$500 (before subsidy)

Selling and Sales Skills

Highly transferable across industries, almost every company has a sales department that focuses on selling or promoting products or services to interested parties. Selling skills is the art of effectively communicating the value of products or services, building strong customer relationships, negotiating deals and closing sales.

These skills not only boost one’s earning potential through increased commissions and incentives but also demonstrate a proactive and results-driven approach that employers highly value. Whether you’re in sales already or seeking a career change, learning selling skills can propel your professional growth and open doors to lucrative opportunities.

#5 Effective Selling Skills

Effective Selling Skills by FirstCom Academy equips participants with the essential skills needed to excel in the sales process, from prospecting to closing deals and building lasting relationships. By understanding the sales cycle and the psychology of purchasing decisions, participants will understand what goes into developing an effective sales strategy. Additionally, they will also learn to cultivate the right mindset, characteristics, and attitude necessary to achieve sales targets.

The Effective Selling Skills course is also available as part of a set of SkillsFuture courses that teaches learners how to futureproof their careers with critical soft skills.

• Understanding the sales cycle and psychology behind purchasing decisions
• Cultivating the right mindset and attitude for successful selling
• Qualifying prospects and creating positive first impressions
• Mastering effective follow-up techniques to maintain engagement with leads
• Overcoming objections and utilising closing techniques for successful sales

Find out more about the Effective Selling Skills course.

#6 Selling Skills for Maximum Results

The Marketing Institute of Singapore offers a range of SkillsFuture courses about sales and marketing. Selling Skills for Maximum Results is one such course designed to elevate sales professionals’ performance by equipping them with essential techniques and strategies.

This course focuses on developing a customer-centric approach to sales, where participants learn to understand customer needs, build rapport, and effectively communicate the value of products or services.

• Cultivating a positive sales mindset to achieve sales targets
• Essential skills, confidence, and professionalism for sales success
• Practising highly successful sales habits to enhance performance
• Navigating the sales process to match customer needs and close more sales
• Creating rapport and adapting communication styles for positive engagement
• Course fee: S$905 (before subsidy)
• Training organisation: Marketing Institute of Singapore
• Mode of conduct: Both in-person class or virtual learning options available

Find out more about the course.

Presentation Skills

Presentation skills are crucial for career advancement and the ability to excel in various professional roles. When mastered, they enable individuals to confidently deliver impactful messages, engage audiences, and leave a lasting impression. Whether you are pitching ideas, delivering sales presentations, or leading meetings, strong presentation skills can enhance your credibility, influence decision-makers, and open doors to better-paying job opportunities — making it one of the most important soft skills to develop at the workplace.

#7 Effective Presentation Skills

Master the art of delivering impactful presentations with confidence and precision by enrolling in the Effective Presentation Skills course by FirstCom Academy. This comprehensive course equips you with the essential skills to captivate your audience, structure your presentations effectively, communicate clearly and confidently, and leverage visual aids and resources to enhance your message. You will also learn time management techniques to deliver presentations within allocated timeframes and evaluate their effectiveness for continuous improvement.

The Effective Presentation Skills course is also available as part of a set of SkillsFuture courses that teaches learners how to futureproof their careers with critical soft skills.

• Structure presentations effectively to engage and inform your audience.
• Develop clear and confident verbal communication skills, including voice modulation and pacing.
• Utilize body language, visual aids, and resources to enhance your presentation delivery.
• Manage time effectively to deliver presentations within allocated timeframes.
• Evaluate and assess the effectiveness of your presentations for continuous improvement.

Find out more about the Effective Presentation Skills course.

#8 Advanced Business Presentation

Advanced Business Presentation is one of the many SkillsFuture courses offered by Nanyang Technological University. This is a two-day intensive workshop designed to help participants deliver compelling and persuasive business presentations that will leave a lasting impact.

You’ll explore advanced presentation techniques and strategies, refine your delivery style, and learn how to engage and influence your audience effectively. You’ll also develop the skills to handle challenging questions and objections with confidence, and harness the power of visual aids and storytelling to deliver memorable presentations. At the end of the course, learners will be better equipped to communicate your ideas, inspire action, and achieve successful outcomes in your professional endeavours.

• Mastering advanced presentation techniques and strategies
• Enhancing delivery style and presence
• Engaging and influencing the audience effectively
• Handling questions and objections with confidence
• Utilising visual aids and storytelling for impact
• Crafting memorable and persuasive presentations
• Course fee: S$1200 (before subsidy)
• Training organisation: Nanyang Technological University

Web Design Skills

With the growing demand for visually appealing and user-friendly websites, web design skills can unlock a world of opportunities whether you’re looking to learn a skill to side hustle or complement your current skill set.

Becoming proficient in web design allows you to create compelling online experiences, enhance user engagement, and drive business growth. With web design skills, you can become a freelance web designer, join a digital agency or even create your own digital agency.

#9 WordPress Website Creation Course

WordPress is a widely used content management system (CMS) and website creation platform known for its user-friendly interface and versatility. As a powerful tool, WordPress allows individuals and businesses to create professional-looking websites without extensive coding knowledge.

The WordPress Website Creation Course offered by Equinet Academy is designed to empower participants with the skills needed to leverage this popular platform effectively. It covers everything from setting up a WordPress site to customising themes, publishing content, and implementing essential plugins. By mastering WordPress web design skills, individuals can start a freelance career designing websites or add a new skill that will make them a more sought-after employee.

• Setting up a WordPress site
• Customising themes and templates
• Creating and managing website content
• Implementing essential plugins for added functionality
• Troubleshooting and maintaining WordPress sites
• Course fee: S$1069.20 (before subsidy)
• Training organisation: Equinet Academy
• Mode of conduct: Both in-person class or online options available

#10 Create a Website Using WIX in 2.5 Days

Wix is a popular website builder that allows individuals and businesses to create stunning websites without any coding knowledge. “Create a Website Using WIX in 2.5 Days” is one of the SkillsFuture courses offered by FirstCom Academy that teaches learners how to harness the power of WIX to design, develop and manage their own professional websites.

From learning UI/UX best practices to mastering WIX’s website builder and content manager, participants will gain the necessary skills to build dynamic and visually appealing websites using Wix’s intuitive platform.

• Understanding the features and capabilities of WIX as a website builder
• Designing and developing a professional website using WIX’s drag-and-drop interface
• Implementing UI/UX best practices for an engaging user experience
• Organising website structure, visual assets, and content effectively
• Using WIX’s content manager to upload, display, and edit dynamic content
• Managing and optimising website performance, SEO, and mobile responsiveness
• Duration: 2.5 days
• Course fee: S$1100 (before subsidy)

Find out more about the Wix course .

Digital Marketing Skills

Digital marketing encompasses all kinds of online marketing strategies aimed at promoting products, services or brands through digital channels. It is a diverse field with a wide range of specialisations including search engines, content creation, websites, e-commerce platforms and more.

Modern businesses rely heavily on effective digital marketing to reach their target audience, drive customer engagement and achieve business goals. By acquiring digital marketing skills, you can position yourself as a valuable asset capable of developing and implementing successful digital marketing campaigns, boosting brand visibility and generating measurable results.

As an industry with a diverse range of career paths, digital marketing offers plenty of opportunities and excellent career progression, making it a great choice for those looking to upskill.

#11 Effective Digital Marketing for Beginners

The Effective Digital Marketing for Beginners course offered by Temasek Polytechnic is designed to equip participants with fundamental skills and knowledge in digital marketing. Designed for those taking their first steps into the industry, participants will learn how to develop customised digital marketing strategies to tell their own unique brand stories.

• Digital marketing basics
• Digital marketing strategies
• Digital marketing tools
• Duration: 1 day
• Course fee: S$203.30
• Training organisation: Temasek Polytechnic

#12 Improve Digital Marketing with Content Strategies

Improve Digital Marketing with Content Strategies offered by FirstCom Academy equips learners with essential skills and knowledge to develop effective content strategies for a variety of digital platforms. Content strategy is a key part of organic digital marketing, which is the process of attracting customers to your product/services by publishing content rather than advertising.

From content planning to creation, distribution and optimisation to audience targeting techniques, this course will teach you how to create, publish and share content to drive engagement, boost brand visibility and meet marketing objectives.

• Content planning and scheduling
• Content creation and optimisation
• Content performance analysis
• Audience targeting and engagement
• Legal requirements for creating and publishing content
• Course fee: S$1,100 (before subsidy)

Find out more about the Content Strategies course .

#13 Digital Marketing: Optimising Digital ROI

“Digital Marketing: Optimising Digital ROI” offered by the National University of Singapore (NUS) Business School provides participants with the essential knowledge and skills to leverage digital marketing strategies for maximising return on investment (ROI). Covering online marketing metrics together with analytical and quantitative tools, participants will learn how to apply data models to effectively measure and optimise the performance of their digital marketing campaigns.

• Understanding the fundamentals of digital marketing and its role in driving ROI
• Developing strategies for optimising digital marketing campaigns
• Implementing effective digital marketing channels and tactics
• Measuring and analysing key performance indicators (KPIs) to evaluate campaign success
• Applying data-driven insights to optimise digital marketing initiatives
• Course fee: S$1,026 (before subsidy)
• Training organisation: National University of Singapore

#14 Run Successful Google PPC and Display Ads

“Run Successful Google PPC and Display Ads to Increase Your Sales Revenue” is a Search Engine Marketing (SEM) by FirstCom Academy. It aims to equip participants with the knowledge and expertise to create effective Google Ads campaigns that drive leads, sales and website traffic.

Learners will gain practical skills in setting up and optimising Google Ads campaigns, enabling them to achieve maximum results and make the most out of their advertising budget. Topics covered include exploring the different types of ads, how to leverage third-party tools for competitor research and industry trends, as well as how to measure and optimise campaign performance. With hands-on experience in campaign setup, audience targeting, keyword research, and ad copywriting, learners will develop the necessary skills to excel in search engine marketing.

FirstCom Academy also offers this course alongside other SkillsFuture courses: Search Engine Optimisation (SEO) and Google Analytics for a well-rounded Google Marketing Programme.

• Selecting and utilising appropriate types of Google Ads for business goals
• Conducting effective keyword research for driving relevant website traffic
• Implementing audience targeting strategies to optimise campaign performance
• Crafting compelling ad copies that generate clicks and conversions
• Measuring and optimising campaign performance using data-driven insights
• Maximising ad budget efficiency to achieve desired outcomes

Find out more about the Google Ads course .

#15 Creating and Curating Video Content

“Digital Marketing: Creating and Curating Video Content for Your Digital Strategy” is one of many popular digital marketing SkillsFuture courses offered by Singapore Management University (SMU) Academy.

This course focuses on providing participants with the knowledge and practical skills to produce video content for digital marketing. Learners will explore how to align videos with marketing objectives, develop compelling narratives and utilise filming, editing and post-production techniques to create high-quality videos. The course also explores strategies for optimising video content, analysing performance and curating existing videos to enhance brand credibility.

As videos are a powerful tool for brands to deliver relevant content to target audiences in this day and age, learning how to produce video content can be extremely useful when embarking on a digital marketing career!

• Strategic aspects of video content creation and curation
• Storytelling techniques to craft compelling narratives
• Filming, editing, and post-production processes for high-quality videos
• Optimization strategies for different digital platforms and channels
• Analytics tools to measure video performance and make data-driven decisions
• Video curation to identify and curate existing content aligning with brand values
• Duration: 3 days
• Course fee: S$518.40 (before subsidy)
• Training organisation: Singapore Management University Academy
• Mode of conduct: Online classes

#16 TikTok Essentials

With its short-form videos and creative features TikTok has become a go-to platform for young Millennials and Gen Z for its self-expression and entertainment.

“TikTok Essentials” is one of FirstCom Academy’s social media-focused SkillsFuture courses that teaches beginners the ins and outs of a particular social media platform. The course is designed to help you master the art of creating engaging TikTok content for business or personal branding purposes. From understanding the different types of TikTok pages to mastering the platform’s video editing tools, you’ll learn how to leverage TikTok’s unique features to connect with your target audience, boost your online presence and thrive in the TikTok community.

FirstCom Academy offers this course alongside other social media-focused SkillsFuture courses in their Social Media Advertising programme — which aims to turn beginners into well-rounded social media advertising professionals.

• Navigating the TikTok interface and utilising basic features
• Using TikTok’s video editing tools, including music, filters, texts, stickers, and effects
• Adapting existing content into captivating TikTok videos
• Staying updated with the latest trends and challenges on the platform
• Building confidence and expressing yourself in a supportive and inclusive environment

Find out more about the Tik Tok course .

#17 Content Marketing in Web, Mobile and Social Media

“Content Marketing in Web, Mobile and Social Media” is a SkillsFuture course offered by ClickAcademy Asia that teaches learners how to create and execute effective content marketing strategies. Participants will learn how to identify target audiences, develop buyer personas, and conduct content research to create compelling and relevant content for organisations.

They will also explore various content formats such as articles, blog posts, videos, and social media posts, and understand how to optimise content for search engines and engage audiences across different digital platforms. Finally, the course also covers strategies for content distribution, measurement, and optimisation to drive brand awareness, increase website traffic, and generate leads.

• Understanding the fundamentals of content marketing and its role in digital marketing strategies
• Conducting target audience analysis and developing buyer personas
• Performing content research and ideation to create valuable and engaging content
• Optimising content for search engines to improve visibility and organic traffic
• Developing a content distribution plan and utilising content promotion strategies
• Measuring content performance and utilising analytics to make data-driven decisions for optimisation.
• Course fee: S$995 (before subsidy)
• Training organisation: Click Academy Asia

#18 E-Commerce Campaign Management

NTUC LearningHub offers e-commerce focused digital marketing SkillsFuture courses for interested learners. “E-Commerce Campaign Management” teaches participants how to plan, implement and monitor successful e-commerce campaigns across a variety of digital platforms.

It covers the key components of digital marketing campaigns in the context of e-commerce websites, such as setting campaign objectives, identifying target audiences, creating compelling content, utilising online advertising techniques and measuring campaign performance.

• Understanding the fundamentals of e-commerce campaign management
• Identify campaign objectives and target audiences for effective targeting
• Utilising online advertising techniques, such as search engine marketing and social media advertising to support e-commerce goals
• Monitoring and measuring campaign performance using key metrics and analytics tools
• Implementing strategies to drive traffic, increase customer engagement, and generate sales in e-commerce environments.
• Course fee: S$278.40 (before subsidy)
• Training organisation: NTUC Learning Hub

#19 Persuasive Copywriting, Chatbots and Email Marketing Essentials

“Digital Marketing: Persuasive Copywriting, Chatbots, and Email Marketing Essentials” is SMU Academy’s SkillsFuture course focused on copywriting and email marketing.

In this course, learners will be equipped with the skills to create compelling copy, utilise chatbots and master the essentials of email marketing. Through practical exercises and real-world examples, participants will learn persuasive copywriting techniques that influence the target audience to take action, how to set up chatbots for automated customer interactions, and email marketing basics to improve customer acquisition and retention.

• Crafting engaging and persuasive copy for various digital platforms and channels
• Maximising the potential of chatbots to enhance customer interaction, engagement and conversion rates
• Mastering the essentials of email marketing, including effective email campaign planning and execution
• Utilising email marketing strategies for customer acquisition, retention, and nurturing
• Optimising email marketing campaigns through A/B testing and performance measurement.
• Course fee: S$1,728 (before subsidy)
• Training organisation: SMU Academy

#20 Run Successful Facebook and Instagram Ad Campaigns

Facebook and Instagram are Singapore’s top and second most-used social media platforms respectively. This makes it a great choice for anyone looking to break into the social media side of digital marketing due to the vast number of job opportunities available.

In “How to Run Successful Facebook and Instagram Ad Campaigns” by FirstCom Academy, you’ll learn how to set up and manage Facebook and Instagram ad campaigns effectively, using various ad formats and targeting options. From analysing campaign data, evaluating performance, and leveraging third-party tools to enhance your advertising efforts, you’ll discover valuable strategies to stay ahead of the competition.

As a digital marketer with Facebook and Instagram marketing skills, you will be sought-after by businesses to help increase brand awareness and boost sales!

• Setting up Facebook ads on a Facebook Business account
• Running effective Facebook ad campaigns
• Utilising various Facebook advertising formats
• Analysing and interpreting data from campaign reports
• Evaluating campaign effectiveness and optimising performance

Find out more about the Facebook marketing course .

The Importance of Upskilling in Today’s Fast-paced World

In today’s fast-moving and dynamic job landscape, upskilling has become more important than ever. It’s crucial to continuously learn and acquire new skills to stay competitive and seize opportunities to advance your career. The SkillsFuture Credit (SFC) encourages individuals to take ownership of your skills development and lifelong learning. Use your SkillsFuture Credit to upgrade your skills with quality programmes.

At FirstCom Academy, we understand the value of being adaptable and well-rounded, which is why we offer a range of SkillsFuture courses designed to help you achieve your professional goals. Our outcome-focused training methodology, combined with trainers who bring real-world industry experience, ensures that you gain the knowledge and expertise you need efficiently.

Whether you’re looking to switch careers or earn that promotion, our courses, which can be completed in as little as 2.5 days, equip you with the necessary competencies to excel in today’s digital marketing landscape. And if you’re after a specific subset of skills, our programmes combine complementary courses to help you become job-ready.

So don’t delay! Take control of your career growth and invest in yourself today. Take a decisive step towards a brighter future by joining us at FirstCom Academy and embark on a rewarding journey towards professional success.

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A Comprehensive Guide to NTUC Learning Hub’s SkillsFuture Credit-Eligible Courses

NTUC Learning Hub offers a wide range of courses that are eligible for SkillsFuture Credit. SkillsFuture Credit is a government initiative that aims to encourage lifelong learning among Singaporeans. It provides Singaporeans aged 25 and above with a S$500 credit to be used for courses that help them upgrade their skills and knowledge. In this comprehensive guide, we will take a closer look at the SkillsFuture Credit-eligible courses offered by NTUC Learning Hub.

Table of Contents

• What is NTUC Learning Hub?
• What is SkillsFuture Credit?
• Why should you choose SkillsFuture Credit-eligible courses offered by NTUC Learning Hub?

4.1. Information Technology

4.2. leadership and people management, 4.3. personal effectiveness and productivity, 4.4. service excellence, 4.5. workplace safety and health, 4.6. wsq courses.

• How to apply for SkillsFuture Credit-eligible courses offered by NTUC Learning Hub

1. What is NTUC Learning Hub?

NTUC Learning Hub is the leading training provider in Singapore. It offers a wide range of courses that are designed to help individuals and organizations upgrade their skills and knowledge. NTUC Learning Hub is committed to providing quality training that is relevant, practical, and affordable.

2. What is SkillsFuture Credit?

SkillsFuture Credit is a government initiative that aims to encourage Singaporeans to take ownership of their learning and development. It provides Singaporeans aged 25 and above with a S$500 credit to be used for courses that help them upgrade their skills and knowledge. The credit does not expire and can be used throughout the individual’s lifetime.

3. Why should you choose SkillsFuture Credit-eligible courses offered by NTUC Learning Hub?

NTUC Learning Hub’s SkillsFuture Credit-eligible courses are designed to help individuals acquire new skills and knowledge that are relevant to the current job market. The courses are developed by industry experts and are designed to be practical, hands-on, and interactive. They are also affordable and offer value for money.

4. Courses offered by NTUC Learning Hub

NTUC Learning Hub offers a wide range of courses that are eligible for SkillsFuture Credit. The courses are organized into six categories:

NTUC Learning Hub’s Information Technology courses are designed to help individuals acquire the skills and knowledge needed to excel in the rapidly evolving digital world. The courses cover topics such as data analytics, cybersecurity, cloud computing, and programming.

NTUC Learning Hub’s Leadership and People Management courses are designed to help individuals develop the skills needed to lead and manage teams effectively. The courses cover topics such as communication, team building, conflict resolution, and performance management.

NTUC Learning Hub’s Personal Effectiveness and Productivity courses are designed to help individuals improve their productivity, time management, and communication skills. The courses cover topics such as goal setting, time management, communication, and problem-solving.

NTUC Learning Hub’s Service Excellence courses are designed to help individuals acquire the skills needed to provide excellent customer service. The courses cover topics such as customer service, complaint handling, and service recovery.

NTUC Learning Hub’s Workplace Safety and Health courses are designed to help individuals acquire the knowledge and skills needed to maintain a safe and

secure workplace. The courses cover topics such as risk assessment, hazard identification, and emergency preparedness.

NTUC Learning Hub’s WSQ (Workforce Skills Qualifications) courses are designed to help individuals acquire the skills and knowledge needed to perform specific job roles. The courses are accredited by the Singapore Workforce Development Agency (WDA) and are recognized by employers across various industries.

5. How to apply for SkillsFuture Credit-eligible courses offered by NTUC Learning Hub

To apply for SkillsFuture Credit-eligible courses offered by NTUC Learning Hub, you can follow these simple steps:

• Browse through the courses offered by NTUC Learning Hub and choose the course that you are interested in.
• Check if the course is eligible for SkillsFuture Credit by referring to the SkillsFuture Credit course directory.
• Apply for the course by filling in the application form on NTUC Learning Hub’s website.
• Submit your SkillsFuture Credit claim through the SkillsFuture Credit portal.

6. Conclusion

NTUC Learning Hub offers a wide range of courses that are eligible for SkillsFuture Credit. The courses are designed to help individuals acquire new skills and knowledge that are relevant to the current job market. They are practical, hands-on, and affordable, offering value for money. By taking advantage of SkillsFuture Credit-eligible courses offered by NTUC Learning Hub, you can stay ahead of the curve and remain competitive in the workforce.

• How do I know if a course is eligible for SkillsFuture Credit?
• You can refer to the SkillsFuture Credit course directory to check if a course is eligible for SkillsFuture Credit.
• How do I apply for SkillsFuture Credit-eligible courses offered by NTUC Learning Hub?
• You can apply for courses on NTUC Learning Hub’s website and submit your SkillsFuture Credit claim through the SkillsFuture Credit portal.
• Is there an age limit for SkillsFuture Credit?
• Yes, SkillsFuture Credit is available for Singaporeans aged 25 and above.
• Can I use SkillsFuture Credit for courses outside of Singapore?
• No, SkillsFuture Credit can only be used for courses offered by approved training providers in Singapore.
• Can I use SkillsFuture Credit to pay for the entire course fee?
• Yes, you can use SkillsFuture Credit to pay for the entire course fee if the course fee is less than or equal to S$500.

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Presentation Skills 1

Can your teams deliver clear and engaging presentations that are relevant to your stakeholders’ needs? Do their presentations contain the information and level of detail? Can they effectively apply different presentation techniques to appeal to various audiences?

Through this essential course, your teams will develop a strong foundation in planning, structuring and delivering highly-effective presentations. They will be able to craft key messages that capture stakeholders’ attention. Your organisation will strengthen its professional image through memorable presentations that make a strong impression and inspire stakeholder action.

• Craft relevant, complete presentations that achieve desired outcomes based on detailed understanding of audience needs and expectations 
• Give clear, concise, coherent presentations that encourage and enable the audience to take appropriate, timely action
• Engage presentation audiences from the start through targeted verbal, vocal and visual techniques
• Participants will be more adept at creating and delivering engaging presentations that make a strong impression on stakeholders
• Audiences will quickly understand presentations, be more engaged by the speaker and be able to take appropriate and timely action
• Your organisation will project a professional image, through targeted, interactive presentations that result in stakeholder action 

Workshop outline

Presentations essentials.

• Incorporating the 4Ps presentation process
• Evaluating your presentation performance and setting personal goals

Planning presentations that meet audience needs

• Identifying purpose and outcome
• Analysing audience profile & needs

Creating a logical presentation structure

• Structuring your presentation
• Using the power of three and transition signals

Making your presentation memorable 

• Capturing your audience’s attention
• Creating a structured opening and closing

Enhancing your presentation with visual aids

• Storyboarding to design slides
• Avoid problems with slides

Polishing your presentations with non-verbal communication 

• Projecting a confident image
• Aligning body language with your words

Handling interruptions and questions when presenting

• Handling interruptions
• Managing Q&A sessions

Presentations mini-clinic

• Evaluating your presentation performance 
• Setting goals and action planning to improve your presentations

Who should attend?

The  Common European Framework of Reference for Languages (CEFR)  is an international standard for describing language ability.

• Establishing level course: build strong foundations
• No experience needed
• Minimum CEFR Intermediate (B1) level English 

Why choose us?

Find out  why you should choose us  and how we deliver our workshops  face-to-face or online . 

Face-to-face workshop schedule

• Length:  14 hours
• Workshop fee:  S$1,060.00 (subject to prevailing GST)
• Venue:  Toa Payoh Centre

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• Skillsfuture Career Transition Programme (SCTP)

The SGUnited Skills (SGUS) programme is a full-time training programme conducted over 6 months. The training courses are designed in partnership with the industry to help you acquire industry-relevant skills that can improve your employability. You will also have the chance to apply the skills learnt during the programme, through opportunities like workplace immersions and industry projects. You will also benefit from employment facilitation efforts from NTUC LearningHub.

Programme & Eligibility

• Trainee must be a Singapore Citizen or Singapore Permanent Resident aged 21 years and above and must be residing in Singapore during the duration of the programme.
• Trainee must not be gainfully employed during enrolment and at the time of commencement of the programme.
• Trainee must have a minimum of two (2) years of work experience.
• Trainee must meet the minimum set of entry requirements for the chosen programme.
• Trainee must have a Laptop / Desktop meeting the required specs for the chosen programme.
• Graduated or graduating in Calendar Year (CY) 2019 / 2020 / 2021 from ITEs, Polytechnics, Universities, and other educational institutions, regardless of whether as fresh graduates or with work experience. This includes graduates from private universities as well as overseas institutions; or
• Graduated from the educational institutions mentioned in 6(a) and completed or completing their National Service (NS) in CY 2019 / 2020 / 2021 and entering the labour force.
• Trainee should not have attended any other SGUnited (SGUS) programme or SGUnited Mid-Career Pathway (SGUP) – Company Training or SGUnited Mid-Career Pathway (SGUP) – Company Attachment programme with other Companies, Training Providers or Institutes of Higher Learning.

Course Fees And Training Allowance

You will receive a training allowance of up to $1,200 per month** for the duration of the programme to cover your subsistence expenses. Your programme fees will be subsidised to keep your upskilling affordable. You can use your SkillsFuture Credit* to offset your course fees after funding subsidies.

**Trainees must commit full-time training over the programme duration and meet minimum 75% attendance to qualify for Training Allowance. Trainees who are concurrently receiving income relief under COVID-19 Recovery Grant (CRG) will receive a lower training allowance as they are already receiving income relief.

EXPRESS YOUR INTEREST

Thank you for your interest in SGUnited Skills Programmes. To apply, please visit the individual application links in the table below.

Applications for programmes will typically close two weeks before the programme commencement date or when the class is fully subscribed, whichever comes first. Applications can remain open until the course commencement date if training places are still available.

Our colleagues will be in touch with you if you are shortlisted for further evaluation after they have reviewed your application. As we are experiencing a high volume of applications, we seek your patience and understanding should we be slower in responding to you.

SGUNITED SKILLS PROGRAMME

HEALTHCARE ROLES

Courses For Healthcare Tracks

As a Health Coach, the responsibility of your role is to coordinate and evaluate appropriate community health screenings. Promote community health through the application of behaviour change strategies and work with community partners to achieve individual’s health improvement.

Alternatively, as a Community Care Executive, the responsibility of your role is to coordinate all aspects of discharge and care planning. Monitoring client’s care delivery in partnership with family members, multidisciplinary healthcare teams and external agencies. Connect with appropriate health and social services to optimise community resources in care delivery.

TECH LIGHT ROLES

Courses For Tech Light Tracks

• Digital Health, Safety and Environment (HSE) Executive
• Digital HR Business Partner
• Community and Partnerships Specialist
• Digital Supply Chain Management (SCM) Executive
• Digital Customer Relationship Ambassador
• Digital AgriTech Operations Manager
• Applied VR and Game Specialist

The role of the Digital AgriTech Operations Manager is to support the following

• Foster the co-location of activities across the urban agriculture and aquaculture activities, to enable innovation and discovery of synergies across value-chains and between activities with adjacencies, as well as allow for the testing for potential agglomeration benefits
• Build a name for Singapore as an urban agriculture and aquaculture technology hub, and as a source of premium and safe food produce

TECH HEAVY ROLES

Courses For Tech Heavy Tracks

• Associate AI / Robotics Engineer

An Associate AI/ Robotics Target needs to acquire the latest AI/ Robotics technical skills and competencies and integrate them into various business models to enhance operations and increase efficiency.

PROGRAMME ACCEPTANCE

Upon receiving the Admission Acceptance Email from NTUC LearningHub, trainees can make payment for the programme admission at the following branches during operating hours. Please note that only accepted trainees will be eligible for programme admission fees payment.

Frequently Asked Questions

General Questions

1. What is SGUnited Skills (SGUS) Programme?

The SGUnited Skills (SGUS) programme is a 6 to 9-month full-time training programme designed to help unemployed Singaporeans/PRs to upskill and reskill themselves with industry-relevant skills and knowledge. The training will be conducted on a full-time basis, but in modular format.

2. When does the SGUnited Skills (SGUS) programme start? How long is the programme expected to run?

Courses under the SGUS programme  will commence from early Jul 2020, with new courses opening for enrolment through to Mar 2021. As announced during Budget 2021, the SGUnited Skills Programme will be extended for another year to Mar 2022, and the courses have to commence by 31 Mar 2022. We target to support 20,000 jobseekers through the programme.

3. How does the SGUS differ from the SGUnited Traineeship and SGUnited Mid-Career Pathways traineeship programmes launched by WSG?

The SGUS comprises full-time reskilling and upskilling courses delivered by CET Centres (including the Institutes of Higher Learning). These courses are designed to help trainees acquire industry-relevant skills that can improve their employability. Trainees will receive a monthly training allowance for the duration of their training to cover their basic expenses. They will also receive career advisory and employment assistance in their search for relevant jobs that will utilise their newly acquired skills.

In contrast, the traineeships under the SGUnited Traineeship and SGUnited Mid-Career Pathways Programme are hosted by employers and will help fresh graduates and mid-career individuals gain meaningful work experience as well as boost their employability for future job opportunities. Host employers and the Government will co-fund the training allowance paid to trainees.

4. How does the SGUS differ from the Career Transition Programmes under SkillsFuture Mid-Career Support Package?

The SGUS and Career Transition Programmes (CTPs) are both training programmes based on a Train-and-Place modality i.e. individuals enrol in a training programme, which will help with their job search. However, the programmes differ in their duration and funding support.

The SGUS is intended for mid-career jobseekers1 impacted by the economic consequences of COVID-19. It comprises full-time reskilling courses of between 6 and 12 months. In view of the full-time training commitment, trainees receive a monthly training allowance to cover their basic expenses. The course fee is also highly subsidised, ranging from a nett fee of $500 for a 6-month SGUS programme to $1,000 for a 12-month SGUS programme. The SGUS programme is available for enrolment from Jul 2020.

The CTP targets mid-career individuals  aged 40 to 60  to help them remain employable and access good jobs. Like the SGUS, they cater to trainees who are seeking to reskill themselves to take on new or enhanced job opportunities. CTPs are of shorter duration and there is no training allowance provided. Course fees are also subsidised, albeit to a lower level than SGUS courses. The CTPs will be available for enrolment in Oct 2020.

The additional SkillsFuture Credit of $500 under the SkillsFuture Mid-Career Support Package for individuals aged 40 to 60 can be used for both SGUS and CTP training programmes.

1 This is defined as individuals who fall outside the eligibility for the SGUnited Traineeships. This means the SGUS would exclude SC/PRs who:

a) Graduated or are graduating in CY19 to 21 from ITE, Polytechnics, Universities, and other educational institutions. This includes graduates from private universities as well as overseas institutions; and

b) Graduated from the educational institutions mentioned in (a) but just finished serving their National Service (NS) in CY19 to 21 and are entering the labour force.

5. What are the bridging modules under the SGUS and how long do they last? How do trainees know if they would have to take them?

Trainees who need additional support in building up their foundational competencies (e.g. in workplace literacy, numeracy, and digital literacy) may be referred to take on bridging modules covering these skills as part of the SGUS programme. These modules could last up to 3 months, depending on the competency levels of the trainees. Individuals can approach the SGUS training providers for more information.

6. Why is the programme duration so long?

The SGUS programme is intended to help trainees acquire industry-relevant skills and enhance their employability to take on job roles in the sector as the economy recovers. While the programme is for six to 12 months, the training will be conducted in a modular format so that participants can have the flexibility to exit the programme once they find jobs.

7. Will the SGUS come with job placements?

As the SGUS programme operates on a Train-and-Place model, training providers will provide career advisory and employment assistance to help trainees in their job search in relevant sectors. However, there is no guarantee of a job placement and trainees would need to be open to the job opportunities available. The programme is also conducted in a modular format which allows trainees the flexibility to leave the programme should they gain employment before the end of the full programme.

8. How will the SGUS courses be conducted?

The training modality varies according to the different courses, and generally includes a combination of in-person training, online learning and/or project work with companies. In view of the COVID-19 situation, SkillsFuture Singapore (SSG) has advised training providers that online learning should remain the default delivery mode wherever feasible, during this period.

9. Am I allowed to take part-time jobs to supplement by income?

SGUS trainees are required to commit to full-time training over the programme duration, and must achieve minimum 75% attendance or 60 hours of training/project work (whichever is higher) per month during the duration of the programme to qualify for their applicable Training Allowance.

Programme Fees

10. Do individuals have to pay for the programmes? If yes, how much?

The nett fee after Government subsidy ranges from $500 for a 6-month programme, $750 for a 9-month programme and $1,000 for a 12-month programme. Fees have been kept affordable as the programme is targeted at unemployed individuals. In most cases, Government subsidies for such courses will cover more than 95% of the course fees. Trainees can offset the nett course fees using their SkillsFuture Credit, including the top-ups announced in the 2020 Unity Budget.

11. Do individuals pay the full amount of nett fees upfront or at the end of the programme?

The nett fees are to be paid upfront.

12. Can trainees have advance use of their SkillsFuture Credit top-up and additional SkillsFuture Credit (Mid-Career Support)?

Yes, trainees can use their SkillsFuture Credit top-up and additional SkillsFuture Credit (Mid-Career Support) for SGUS programmes once they are enrolled, even before 1 Oct 2020 when those top-ups will be available for use across a wider set of programmes.

13. Is the nett course fee for the SGUS programme inclusive of GST?

Programme Eligibility

14. Is this programme open to permanent residents?

Yes, the  SGUS programme  is open to Singapore Citizens (SC) and Singapore Permanent Residents (PR) who meet the eligibility criteria.

15. Why are fresh graduates ineligible for the SGUS?

Fresh graduate jobseekers are encouraged to consider the jobs and traineeship opportunities available under the SGUnited Jobs & Skills Package, as these initiatives allow fresh graduates the opportunity to apply their skills in job-specific roles. In particular, the SGUnited Traineeship positions are reserved for those who graduated or completed their full-time National Service in 2019 to 2021 (both years inclusive).

SC/PR fresh graduates from the Autonomous Universities, polytechnics and ITE who wish to upskill should consider the free CET modules offered by their alma maters, of which some modules can be stacked into micro-credentials.

The SGUS is designed to cater to mid-career jobseekers who require support.

16. Will trainees have to possess certain academic qualifications to sign up for the SGUS programme?

Trainees will be assessed by the training provider on their suitability for the selected courses prior to enrolment. Academic qualifications are but one of several assessment criteria.

17. Will existing trainees under other programmes be allowed to join the SGUS programme?

As the SGUS is a full-time training programme, existing trainees and jobseekers should not apply for the programme if they are unable to commit to full-time training over the six to 12-month training duration.

18. Will trainees, who drop out of the programme midway, be penalised or required to refund the course fee subsidy?

The programmes allow trainees to exit without penalty if they are successfully placed into a job or have secured a job on their own accord while undergoing training. However, trainees who exit the programme without a valid reason may be asked to return the course fee subsidy that they have received.

19. Will trainees who fail the programme be required to refund the course fee subsidy?

Similar to existing requirements for other training grants administered by SkillsFuture Singapore (SSG), trainees must fulfill minimum attendance requirements and pass the assessments to qualify for course fee subsidies. Trainees who are unable to meet these requirements may be asked to return the course fee subsidies that they have received.

20. Will SSG allow trainees, who did not manage to find a job after completing a course, take up another course under the SGUS programme?

In order to provide opportunities for as many Singaporeans and Permanent Residents as possible, individuals can only enrol in the SGUS once.

Supported Courses

21. Where can prospective trainees find the list of SGUS training courses available? How can they apply for the courses?

The list of courses offered under the SGUS and their respective training providers are published on the  MySkillsFuture  portal progressively from 1 July 2020. Interested participants can apply directly to the training providers. More courses and training places will be added over time.

22. Which sectors will the SGUS programme be rolled out in?

SGUS courses are offered in sectors that can provide job opportunities as the economy recovers. Some examples include  ICT  and  manufacturing .

23. Who can trainees contact if they need advice on suitable courses to take?

In addition to the  MySkillsFuture  portal, trainees can receive more personalised  skills and training advice  via the various SGUnited Jobs and Skills events. Trainees can sign up for  one-to-many sectoral webinars , and/or short  one-to-one consultation sessions  with SSG Skills Ambassadors. Registration details are available on  MySkillsFuture  portal.

24. What are the supporting documents required to be submitted by the trainees?

As part of the application, trainees will be required to furnish their personal particulars and contact details, as well as any document requested by the training provider for assessing the trainee’s suitability for the respective course.

Training Allowance

25. How is the training allowance determined?

The training allowance under SGUS is intended to help cover basic expenses incurred by the trainees over the duration of training. The rates of other schemes that provide income relief support, such as the COVID-19 Support Grant (CSG) and the Self-Employed Person Income Relief Scheme (SIRS), were considered in determining the SGUS training allowance amount. The quantum is higher than under the CSG and SIRS in recognition of the training commitment involved.

26. How to be eligible for the monthly Training Allowance?

To be eligible for Training Allowance, Trainees must achieve minimum 75% attendance or 60 hours of training/project work (whichever is higher) per month during the duration of the programme to qualify for their applicable Training Allowance

 27.  How do trainees apply for the training allowance? What are the supporting documents needed?

Trainees can apply for the training allowance with the training provider offering the SGUS courses, as part of the enrolment process. The training provider will help submit the completed training allowance application to SSG on the trainees’ behalf. Trainees should consult their respective training providers to understand the course requirements, and conditions for receiving the training allowance.

28. Will trainees be eligible for training allowance if they do not complete the programmes?

Trainees will only be eligible for training allowance for the months in which they attend training and meet the minimum attendance requirement. The training allowance will be discontinued once the trainee leaves the programme, including early exit due to job placement.

There is no proration of the training allowance for trainees who leave after completing a partial month of training.

29. When and how will trainees receive their monthly training allowance?

Trainees will receive their training allowance within a week from the 7th of each month via PayNow.. Trainees will need to have a PayNow account linked to their NRIC. Prior to payment, training providers will also need to verify that the trainees have fulfilled the minimum attendance requirement for each month.

For training programmes that commence in the middle of the calendar month, the training allowance for the first and last calendar months of the programme will be pro-rated as follows:

30. Will recipients of existing subsidies and grants such as Self-Employed Person Income Relief Scheme be allowed to take part in the SGUS programme?

Recipients of the COVID-19 Support Grant (CSG) and the Self-Employed Person Income Relief Scheme (SIRS) are also encouraged to participate in the programmes to enhance their employability. Trainees who are concurrently receiving CSG or SIRS payouts will receive a lower training allowance as they are already receiving income relief.

31. Will trainees on the SGUS be eligible to apply for CRG or CRG-T?

Individuals who are already on the SGUS will not be eligible for CRG and CRG-T.

32. Will trainees on the SGUS be eligible for the hourly training allowance under the NTUC Training Fund (SEPs) (previously known as Self-Employed Person Training Support Scheme) and Workfare Skills Support Scheme for the courses taken under the programme?

As monthly training allowances are already provided to trainees under the SGUnited Skills Programme, they will not be eligible for the hourly training allowance under the NTUC Training Fund (SEPs) nor the Workfare Skills Support Scheme (WSS).

Exit / Withdraw from SGUS Programme

33. If I drop out from the programme mid-way, will I be penalised or required to repay the training allowance and training grants?

SGUS is designed to allow you to exit the programme without penalty if you are successfully placed into a job related to the training by NTUC LHUB (as part of the SGUS programme), or if you are able to find a job on your own while undergoing training.

34. Can the I exit the programme prematurely without securing any job?

A: The programme allows trainees to exit without penalty if they are successfully placed into a job or have secured a job on their own accord while undergoing training. However, trainees who exit the programme without a valid reason may be asked to return the course fee subsidy that they have received.

35.Will SSG allow trainees who did not manage to find a job after completing a SGUS programme, take up another SGUS programme?

In order to provide opportunities to as many Singapore Citizens and Permanent Residents as possible, individuals can only enrol in SGUS programme once.

36. Upon programme commencement, is it possible for me to switch to another SGUS Programme mid-way?

No. In order to provide opportunities to as many Singapore Citizens and Permanent Residents as possible, individuals can only enrol in SGUS programme once. Upon programme commencement, trainee is prohibited from transferring to another SGUS programme, either with NTUC LearningHub Pte Ltd and/or with any other training provider offering SGUS programmes.

Hiring Incentive

37. Is the Enhanced Hiring Incentive applicable to the SGUS programme?

Yes, the SGUS programme is eligible for the Enhanced Hiring Incentive, which was first introduced as part of the SkillsFuture Mid-Career Support Package in the February 2020 Unity Budget and expanded under the Fortitude Budget.

The incentive has been expanded to cover workers of all ages, with higher support for those aged 40 and above. Employers who hire SGUS trainees aged below 40 can receive 20% salary support for 6 months (capped at $6,000 in total), while those who hire trainees aged 40 and above can receive 40% salary support for 6 months (capped at $12,000 in total).

This information was updated on 11th Sep 2020.

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NTUC LearningHub Private Limited was corporatised in 2004 with the mission to enhance the lifelong employability of Singapore’s workforce by providing high quality, innovative products and affordable learning. The training programmes provided by NTUC LearningHub comprise Infocomm Technology, Professional IT Certificates, Soft Skills & Literacy, Workplace Safety & Health, Employability Skills System, Customer Service Training, Trades, Cleaning, WSQ Security and Manufacturing Skills. To date, it has trained more than 1,000,000 executives and working adults, and has worked with more than 10,000 companies to identify training needs, define curriculum roadmaps and deliver contemporary training programmes. The organization has evolved to meet the burgeoning training needs of Singaporeans to continuously keep pace with the dynamic business economy.

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NTUC LearningHub teams up with Tourism Management Institute of Singapore

In a strategic move to bolster the strength of Singapore’s tourism training industry, NTUC LearningHub (NTUC LHUB) has partnered with the Tourism Management Institute of Singapore (TMIS) to launch six new courses.

Along with this announcement, NTUC LHUB’s also launched two new initiatives at the Reskilling for the New Tourism Economy event at Sentosa Golf Club on 16 November 2023:

• A Curated Training Series as part of the refreshed Tourism Careers Hub initiative
• A ‘NTUC LearningHub for Tourism’ brand identity to champion Singapore’s tourism sector.

Besides a presentation by TMIS on wellness travel, event attendees also heard a panel discussion on digitalisation and technology for tourism.

In-Demand and Emerging Skills

Under the NTUC LHUB and TMIS partnership, four new professional certificate courses and two specialised courses will be offered to help professionals upskill in tourism segments.

The four professional certificate courses are:

• Certificate in Green Butlering
• Certificate in Hosting in a Sustainable Environment
• Certificate in Sustainable Tourism Product
• Services Development and Certificate in Digital Marketing (Travel Services)

The two specialised courses are:

• Wellness Travel: Sleep Tourism
• Foundations in Asian Spirits.

Designed with insights from Singapore’s tourism industry experts, the courses are aimed at addressing the growing trend in wellness tourism, and the need for the industry to integrate sustainability and digital technologies. Through hands-on demonstrations and practicum, professionals can acquire in-demand and emerging skills to develop and manage tourism products and services.

The Wellness economy is projected to reach nearly US$7.0 trillion in 2025. About 51.5 to 61.6 million visitors are interested in travelling to Singapore in a sustainable manner over the next decade, according to STB.

The Wellness Travel: Sleep Tourism course is designed for learners to gain a deep understanding of sleep tourism, its significance in the wellness tourism sector and to develop and manage sleep-related experiences for guests.

The four professional certificate courses also provide learners with a stackable credential pathway, where they can choose to take individual modules to obtain a Statement of Attainment (SOA) which will be reflected in their MySkillsFuture’s Skills Passport or stack the few modules to obtain a certificate jointly issued by NTUC LHUB and TMIS, which can be used towards advanced qualification for diploma courses offered by TMIS.

Steven Chua, CEO of TMIS, said, “By leveraging the strengths of both parties – the industry expertise of the Tourism Management Institute of Management, and the reach of NTUC LearningHub among Singapore’s workforce and the quality of curriculum delivery, we aim to empower our tourism professionals to keep themselves abreast of the latest developments in the global tourism industry and contribute to the rejuvenation of Singapore’s tourism sector.”

Tourism Careers Hub Initiative

The new Curated Training Series for in-demand and emerging skills under the Tourism Careers Hub (TCH) initiative is led by the Singapore Tourism Board, together with partners from NTUC and the five Tourism Trade Associations and Chambers (TACs).

Within the Curated Training Series, NTUC LHUB will develop training courses under three key pillars of the refreshed TCH initiative, namely Technological Enablers, Sustainability and Service Experience Excellence. Three of NTUC LHUB’s current courses will be placed under two pillars, with more courses for all three pillars to be available in 2024:

• Technological Enablers: Digital Event Strategist Certification Course and Technical Meeting & Event Production Course
• Sustainability: Certified Sustainable Event Advocate Certification Programme

Jeremy Ong, CEO of NTUC LearningHub, said, “Ultimately, we hope to help Singapore establish itself as a top tourism destination of choice through a skilled workforce that seeks to constantly reinvent and rejuvenate the sector.”

A new brand identity

To reinforce NTUC LHUB’s commitment to the tourism sector, the sector branding for tourism, NTUC LearningHub for Tourism, was unveiled at the event.

Ong said, “The launch of the tourism sector brand is part of NTUC LearningHub’s refreshed strategy that is hyper-focused on evolving with the changing economic landscape. By having a distinct and unique brand identity for the tourism sector, it will help NTUC LearningHub to better position itself as an active contributor to the sector.”

NTUC LearningHub has helped over 29,000 organisations and achieved more than 2.6 million training places across more than 2,900 courses with a pool of about 900 certified trainers.

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