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It’s a New Era for Mental Health at Work

  • Kelly Greenwood

mental health in the workplace research paper

Research on how the past 18 months have affected U.S. employees — and how companies should respond.

In 2019, employers were just starting to grasp the prevalence of mental health challenges at work, the need to address stigma, and the emerging link to diversity, equity, and inclusion (DEI). One silver lining amid all the disruption and trauma over the last two years is the normalization of these challenges. In a follow-up study of their 2019 Mental Health at Work Report, Mind Share Partners’ 2021 Mental Health at Work Report, the authors offer a rare comparison of the state of mental health, stigma, and work culture in U.S. workplaces before and during the pandemic. They also present a summary of what they learned and their recommendations for what employers need to do to support their employees’ mental health.

When we published our research on workplace mental health in October 2019, we never could have predicted how much our lives would soon be upended by the Covid-19 pandemic. Then the murders of George Floyd and other Black Americans by the police; the rise in violence against Asian Americans and Pacific Islanders (AAPIs); wildfires; political unrest; and other major stressors unfolded in quick succession, compounding the damage to our collective mental health.

mental health in the workplace research paper

  • Kelly Greenwood is the Founder and CEO of Mind Share Partners , a national nonprofit changing the culture of workplace mental health so both employees and organizations can thrive. Through movement building , custom training, and strategic advising, it normalizes mental health challenges and promotes sustainable ways of working to create a mentally healthy workforce. Follow her on LinkedIn and subscribe to her monthly newsletter.
  • Julia Anas is the chief people officer at Qualtrics, the world’s #1 Experience Management (XM) provider and creator of the XM category. At Qualtrics, she is responsible for building a talented and diverse organization and driving employee development as well as organizational design, talent, and succession planning.

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The Role of Mental Health on Workplace Productivity: A Critical Review of the Literature

  • Review Article
  • Published: 15 November 2022
  • Volume 21 , pages 167–193, ( 2023 )

Cite this article

mental health in the workplace research paper

  • Claire de Oliveira   ORCID: orcid.org/0000-0003-3961-6008 1 , 2 , 3 , 4 ,
  • Makeila Saka 2 ,
  • Lauren Bone 2 &
  • Rowena Jacobs   ORCID: orcid.org/0000-0001-5225-6321 1  

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Mental health disorders in the workplace have increasingly been recognised as a problem in most countries given their high economic burden. However, few reviews have examined the relationship between mental health and worker productivity.

To review the relationship between mental health and lost productivity and undertake a critical review of the published literature.

A critical review was undertaken to identify relevant studies published in MEDLINE and EconLit from 1 January 2008 to 31 May 2020, and to examine the type of data and methods employed, study findings and limitations, and existing gaps in the literature. Studies were critically appraised, namely whether they recognised and/or addressed endogeneity and unobserved heterogeneity, and a narrative synthesis of the existing evidence was undertaken.

Thirty-eight (38) relevant studies were found. There was clear evidence that poor mental health (mostly measured as depression and/or anxiety) was associated with lost productivity (i.e., absenteeism and presenteeism). However, only the most common mental disorders were typically examined. Studies employed questionnaires/surveys and administrative data and regression analysis. Few studies used longitudinal data, controlled for unobserved heterogeneity or addressed endogeneity; therefore, few studies were considered high quality.

Despite consistent findings, more high-quality, longitudinal and causal inference studies are needed to provide clear policy recommendations. Moreover, future research should seek to understand how working conditions and work arrangements as well as workplace policies impact presenteeism.

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1 Introduction

Mental health disorders in the workplace, such as depression and anxiety, have increasingly been recognised as a problem in most countries. Using a human capital approach, the global economic burden of mental illness was estimated to be US$$2.5 trillion in 2010 increasing to US$$6.1 trillion in 2030; most of this burden was due to lost productivity, defined as absenteeism and presenteeism [ 1 ]. Workplaces that promote good mental health and support individuals with mental illnesses are more likely to reduce absenteeism (i.e., decreased number of days away from work) and presenteeism (i.e., diminished productivity while at work), and thus increase worker productivity [ 2 ]. Burton et al. provided a review of the association between mental health and worker productivity [ 3 ]. The authors found that depressive disorders were the most common mental health disorder among most workforces and that most studies examined found a positive association between the presence of mental health disorders and absenteeism (particularly short-term disability absences). They also found that workplace policies that provide employees with access to evidence-based care result in reduced absenteeism, disability and lost productivity [ 3 ].

However, this review is now outdated. Prevalence rates for common mental disorders have increased [ 4 ], while workplaces have also responded with attempts to reduce stigma and the potential economic impact [ 5 ], necessitating the need for an updated assessment of the evidence. Furthermore, given that most of the global economic burden of mental illness is due to lost productivity [ 1 ], it is important to have a good understanding of the existing literature on this outcome. While the previous review focused on the prevalence of certain mental health conditions and the available interventions and workplace policies, this review focused on the measures of lost productivity and the instruments used, as well as the data and methods employed, which the previous review did not examine in depth. Thus, the objectives of this paper were to update the Burton et al. review [ 3 ] on the association between mental health and lost productivity, and undertake a critical review of the literature that has been published since then, specifically how researchers have studied this relationship, the type of data and databases they have employed, the methods they have used, their findings, and the existing gaps in the literature.

We undertook a critical review, i.e., a review that presents, analyses and synthesises evidence from diverse sources by extensively searching the literature and critically evaluating its quality [ 6 ], ultimately identifying the most significant papers in the field. Footnote 1 We followed the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) Statement [ 7 ] to guide our analysis. Our review focused on all studies published since 2008, which examined the relationship between mental health and workplace-related productivity among working-age adults. We used the Population, Intervention, Control, Outcomes, and Study design (known as PICOS) criteria to guide the development of the search strategy.

2.1 Eligibility Criteria

The populations of interest comprised working-age adults (18–65 years old). Studies focusing solely on volunteers and/or caregivers (i.e., unpaid workers) were excluded. The intervention(s), or rather more appropriately the exposure(s), had to be a diagnosis of any mental disorder/illness or self-reported mental health problem(s). Any studies that examined substance use and/or physical health in addition to mental health were included if results were reported separately for mental health-related outcomes. The control or comparator group, where applicable, included working age individuals without a mental disorder/illness or mental health problem(s). The outcome(s) included lost workplace productivity measured by absenteeism, presenteeism, sick leave, short- and/or long-term disability, or job loss. Studies that examined productivity of home-related activities (e.g., housework) were excluded. Studies with an observational study design and/or regression analysis were included; randomised control trials, cost-of-illness studies and economic evaluations were excluded (the first two were only included if they examined the relationship between mental health and lost productivity). Only original studies were considered; however, relevant reviews were retained for reference checking to find relevant studies, which may not have been captured by the search strategy.

2.2 Search Strategy

We searched literature published in English from 1 January 2008 to 31 May 2020. Structured searches were done in MEDLINE and EconLit to capture the most relevant literature published in the medical and economics fields, respectively. We also undertook relevant searches in Google and on specific websites of interest (e.g., UK Parliament Hansard, the National Institute for Health and Care Excellence, the Centre for Mental Health, the Health Foundation, the Institute for Fiscal Studies and the King’s Fund) and a hand search of the references of key papers [ 8 ]. Search terms or strings were developed on the basis of four concepts: population or workplace, intervention/exposure (i.e., presence of mental disorder/illness), work-related outcomes, and study design (see Table 1 ).

2.3 Study Selection

After duplicate records were removed, one reviewer (LB) screened all titles and abstracts while additional reviewers (CdO and RJ) were brought in for discussion, if/where necessary. Articles were excluded either because they did not examine the relationship between mental health and lost productivity (e.g., some cost-of-illness studies) or were mainly focused on physical health. Subsequently, all relevant full-text articles were retrieved and screened by one reviewer (LB) to confirm eligibility; additional reviewers (MS, RJ or CdO) were brought in, if/where necessary.

2.4 Data Extraction

Two reviewers (LB and MS) undertook the data extraction, and an additional reviewer (RJ or CdO) was assigned to resolve any disagreements. The research team developed a data extraction form, based on the Cochrane good practice data extraction form, which included study information (author(s), year of publication), country (where the study was published or conducted), aims of study, study design (cross-sectional, longitudinal), data source(s) (i.e., database(s), surveys/questionnaires), study population (sample size, age range), mental disorder(s) examined, workplace outcome examined (absenteeism, presenteeism, short-term disability, long-term disability, job loss, other), methods employed (statistical analysis, regression model employed), and results/key findings.

2.5 Quality Assessment

We reviewed the methods employed in the studies to assess their quality and robustness, drawing loosely on the Newcastle–Ottawa Scale, a risk-of-bias assessment tool for observational studies [ 9 ]. We paid particular attention to whether studies were able to move beyond simple associations and attempted to address causal inference, where necessary, and whether they took account of endogeneity (i.e., cases where the explained variable and the explanatory variable are determined simultaneously) and/or unobserved heterogeneity (i.e., cases where the presence of unexplained (observed) differences between individuals are associated with the (observed) variables of interest), which are common issues when examining the relationship between mental health and lost productivity. All studies that recognised and/or accounted for these issues were considered high quality. We also examined the type of data/databases employed (i.e., cross-sectional or longitudinal data and representative, population-based samples), findings, and limitations (and the extent to which these impacted the findings), which were also considered when determining the quality of a study.

2.6 Data Synthesis

Given the heterogeneity of studies examined, undertaking a meta-analysis was not possible. Therefore, we undertook a narrative synthesis of the relevant literature, where we synthesised the existing evidence by mental disorder/illness and workplace outcome (absenteeism, presenteeism, sick leave, short- and long-term disability, or job loss), if/where appropriate.

3.1 Study Selection

After all citations were merged and duplicates removed, our search produced 648 unique records, of which 89 full texts were assessed; four studies were obtained from other sources (e.g., Google searches). Ultimately, 38 studies were included in the final review [ 10 , 11 , 12 , 13 , 14 , 15 , 16 , 17 , 18 , 19 , 20 , 21 , 22 , 23 , 24 , 25 , 26 , 27 , 28 , 29 , 30 , 31 , 32 , 33 , 34 , 35 , 36 , 37 , 38 , 39 , 40 , 41 , 42 , 43 , 44 , 45 , 46 , 47 ] (see Fig. 1 ) and relevant data were extracted (see Table 2 and Table A1 in the Appendix for more details).

figure 1

PRISMA flow diagram

3.2 Overview of Studies

All studies focused on individuals typically between the ages of 18 and 64/65 years. Some studies ( n  = 5) examined individuals 20 or 25 years and older [ 11 , 12 , 16 , 28 , 38 ] to account for younger individuals who might still be in school and thus not working, while other studies had different lower and upper age limits (e.g., age 15 [ 25 , 47 ] and age 60 [ 11 , 38 ] years, respectively). Most studies were from the USA ( n  = 10; 26%) and the Netherlands ( n  = 6; 16%); this result is line with the findings from a review of economic evaluations of workplace mental health interventions [ 48 ]. The remaining studies were from Australia ( n  = 4), Japan ( n  = 4), South Korea ( n  = 3), multiple countries ( n  = 4), Brazil ( n  = 1), Colombia ( n  = 1), Denmark ( n  = 1), Finland ( n  = 1), Norway ( n  = 1), Singapore ( n  = 1), and the United Kingdom ( n  = 1). Many studies did not specify the setting or industry or state the size of the firm where the study was undertaken (also found elsewhere [ 48 ]); consequently, this information was not included in the data extraction form.

3.3 Measures and Instruments/Tools Used

3.3.1 mental health.

Most studies ( n  = 16) examined depression/depressive symptoms, major depressive disorder or other mood disorders (see Fig. 2 ). Two studies examined anxiety and five studied both anxiety and depression. A smaller number of studies examined other disorders—three studies examined attention-deficit hyperactivity disorder (ADHD), two studies focused on bipolar disorder, one examined panic disorder, one studied binge-eating disorder, and one looked at other disorders including mental disorders (depressive symptoms and cognitive function). Three studies looked at mental health broadly speaking (two studies examined poor mental health and another studied common mental disorders). Finally, four studies examined multiple mental disorders (e.g., depression, bipolar disorder, anxiety disorders, emotional disorders, substance use disorders, ADHD). Some studies used a binary indicator for the presence/absence of a mental disorder/poor mental health, while other analyses used different aggregate measures of mental illness or psychological distress, based on the number of recorded symptoms.

figure 2

Studies by mental disorder. ADHD attention-deficit hyperactivity disorder

A variety of instruments/tools were used to measure mental health, depending on the disorder. Depression was measured using the Kessler Psychological Distress Scale (K6 scale) [ 49 ], Patient Health Questionnaire (PHQ-9) depression scale [ 50 ], Center for Epidemiologic Studies Depression Scale (CES-D) [ 51 ], Short General Health Questionnaire (GHQ-12) [ 52 ], Major Depression Inventory (MDI) [ 53 ], Hamilton Rating Scale for Depression (HAM-D) [ 54 ], and Mental Health Inventory (MHI-5) [ 55 ]. In studies that examined both anxiety and depression ( n  = 2), the authors used either the Hospital Anxiety and Depression Scale (HADS) [ 56 ] or the Composite International Diagnostic Interview (CIDI) [ 57 ]. In one study [ 42 ], severity of anxiety and depressive symptoms was assessed using the Beck Anxiety Inventory [ 58 ] and the Inventory for Depressive Symptomatology questionnaire [ 59 ], respectively. In another study [ 33 ], mood disorder was measured using the Mood Disorder Questionnaire (MDQ) [ 60 ]. In one study [ 41 ], ADHD was assessed using the WHO World Mental Health (WMH) survey [ 61 ]; in another [ 35 ], it was assessed using the WHO Adult ADHD Self-Report Scale [ 62 ]. Panic disorders were measured using the Panic Disorder Severity Scale [ 63 ] in one study [ 16 ].

3.3.2 Lost Productivity

Nineteen studies examined both absenteeism and presenteeism, eight studies examined absenteeism only, two studies examined presenteeism only, and nine examined other or several workplace outcomes, such as employment, absenteeism, presenteeism, workplace accidents/injuries, short- and/or long-term disability, activity impairment and/or job loss (see Fig. 3 ).

figure 3

Studies by workplace outcome

Five studies used the Work Productivity and Activity Impairment (WPAI) questionnaire [ 64 ] (Beck et al. [ 27 ], Jain et al. [ 36 ], Able et al. [ 30 ], Asami et al. [ 31 ], Ling et al. [ 44 ]); three used the WHO’s Health and Work Performance Questionnaire (HWP) [ 65 ] (Hjarsbech et al. [ 18 ], Woo et al. [ 38 ], Park et al. [ 16 ]) to determine absenteeism and presenteeism. A recent systematic review also found that that the WPAI was most frequently applied in economic evaluations and validation studies to measure lost productivity [ 66 ]. Two studies [ 12 , 20 ] used the Work Limitations Questionnaire [ 67 ]. Other studies used a variety of different instruments to measure lost productivity, such as the Trimbos/iMTA questionnaire for Costs Associated with Psychiatric illness (TiC-P) [ 68 ] (Bokma et al. [ 26 ]), the Short-Form Health and Labour Questionnaire [ 69 ] (Bouwmans et al. [ 45 ]), the WHO Disability Assessment Schedule (WHO-DAS) [ 70 ] (de Graaf et al. [ 23 ]) and the Endicott Work Productivity Scale [ 71 ] (McMorris et al. [ 33 ]). One study [ 43 ] made use of four work performance measures to examine lost productivity: WPAI [ 64 ], Work Limitations Questionnaire (WLQ) [ 66 ], Endicott Work Productivity Scale (EWPS) [ 71 ] and Functional Status Questionnaire Work Performance Scale (WPS) [ 72 ].

3.4 Data Sources and Methods

Most studies ( n  = 20) employed data collected through surveys/questionnaires, though some used publicly available datasets, such as the Medical Expenditure Panel Survey [ 29 ], the National Comorbidity Survey Replication [ 28 ] and the National Latino and Asian American Study [ 28 ], the US National Health and Wellness Survey [ 44 ], the Household, Income and Labour Dynamics in Australia survey [ 25 , 47 ], and the Singapore Mental Health Study [ 24 ]. One study used administrative claims data [ 32 ]. Three studies made use of linked data, such as Hjarsbech et al. [ 18 ], which linked questionnaires to the Danish National Register of Social Transfer Payments; Erickson et al. [ 43 ], which utilised questionnaires linked to medical records, and Mauramo et al. [ 34 ], which used survey data from the Helsinki Health Study linked to employer's register data on sickness absence. Only one study employed trial data [ 45 ]. Most studies ( n  = 29; 76%) employed cross-sectional data; few used longitudinal data ( n  = 9; 24%).

3.4.2 Methods

Several studies ( n  = 8) used regression analysis to examine the relationship between mental health and lost productivity, namely linear regression [ 11 , 17 ] and logistic regression models [ 25 , 29 , 42 , 45 ]. Two studies employed two-part models, where the first part examined the probability/odds of workers experiencing absenteeism, while the second part modeled the number of hours of absenteeism [ 10 ] or the number of work days missed [ 29 ]. One paper employed Poisson regressions to model the rate of work-lost days (absenteeism) and work-cut days (presenteeism) [ 34 ]. Another study computed Kaplan–Meier survival curves to estimate the mean and median duration of sickness absence due to depressive symptoms [ 40 ], and one estimated a Cox's proportional hazards model to analyse whether and to what extent depressive symptoms at baseline predicted time to onset of first long-term sickness absence during the 1-year follow-up period [ 18 ]. Only one study employed instrumental variables to address the potential endogeneity of the mental illness variable employed [ 28 ] and four employed longitudinal data models [ 13 , 20 , 25 , 47 ].

3.5 Evidence Synthesis

Almost all studies ( n  = 36) found a positive (and, many times, a strong) association between the presence of mental illness/disorders or poor mental health and productivity loss measured by absenteeism and/or presenteeism. Nevertheless, there were a few exceptions—one study found that mood disorders were associated with decreased presenteeism (i.e., work performance) but found no significant relationship between mood disorders and absenteeism [ 11 ]. Another study found that individuals with binge-eating disorders reported greater levels of presenteeism and lost productivity than those without but found no effect for absenteeism [ 44 ].

Many studies ( n  = 6) on depression examined both absenteeism and presenteeism where the presence of the former was positively associated with the latter (as was the case for studies, which examined only absenteeism and only presenteeism), and the latter was higher among those with higher severity of depression. These findings held in studies examining major depressive disorder and bipolar disorder (though one study found that symptoms of mania or hypomania were not significantly associated with absenteeism) [ 14 ]. Studies examining depression and anxiety (and anxiety alone, including panic disorder) generally examined both absenteeism and presenteeism and found that these disorders were significantly associated with lost productivity. One study found that workers with binge-eating disorder reported greater levels of presenteeism than those without but no differences in absenteeism. All studies on ADHD ( n  = 3) examined both absenteeism and presenteeism and found ADHD was associated with more days of missed work and poor work performance. Studies looking at mental health (broadly defined) typically examined absenteeism only, finding a positive relationship between both, though the magnitude of the effect was found to be modest in one study [ 47 ]. Studies examining multiple disorders ( n  = 4) also examined both absenteeism and presenteeism. Overall, having a mental disorder was positively associated with lost productivity; however, one study found no significant relationship between mood disorders and alcohol use/dependence and absenteeism [ 11 ].

Many studies ( n  = 6) found that higher severity of the disorder or co-occurring mental health conditions was associated with greater productivity loss. For example, Knudsen et al. found that while comorbid anxiety and depression and anxiety alone were significant risk factors for absenteeism, depression alone was not [ 37 ].

Some studies examined outcomes separately for men and women ( n  = 5) or examined specific groups ( n  = 1). For example, Ammerman et al. examined high-risk, low-income mothers with major depression and found that depression significantly increased the likelihood of absenteeism (i.e., missing workdays) among this group [ 29 ]. However, beyond gender, studies did not report on differences by ethnicity/race and/or age.

Overall, we found that the literature on this topic continues to examine the most common mental disorders (e.g., depression and anxiety) using similar data sources and analysis techniques as the Burton et al. review [ 3 ] (see Table 3 ). However, more recent literature shows that the positive relationship between the presence of mental disorders and lost productivity may not hold in all instances.

4 Discussion

The goal of this review was to provide a comprehensive overview and critical assessment of the most recent literature examining the relationship between mental health and workplace productivity, with a particular focus on data and methods employed. It provides clear evidence that poor mental health is associated with lost productivity, defined as increased absenteeism (i.e., more missed days from work) and increased presenteeism (i.e., decreased productivity at work). However, overall, only three studies were of high quality [ 25 , 28 , 47 ]. Studies with greater rigour and more robust methods, which accounted for unobserved heterogeneity for example, found a similar positive relationship but a smaller effect size [ 25 , 47 ].

Other reviews have also found large significant associations between measures of mental health and lost productivity, such as absenteeism [ 3 , 73 , 74 , 75 ]. For example, Burton et al. [ 3 ] found that depressive disorders were the most common mental health disorder among most workers, with many studies showing a positive association between the presence of mental health conditions and absenteeism, particularly short-term disability absences [ 3 ]. However, we found that studies employing superior methodological study design have shown the strength of the observed association may be smaller than previously thought.

Overall, our findings are in line with those from other reviews [ 73 , 74 , 75 ] and the Burton et al. study [ 3 ]. We too found that the most common disorder examined was depression, followed by depression and anxiety, the most studied workplace outcomes were both absenteeism and presenteeism, and that there was an association between mental disorders and both absenteeism and presenteeism. We found that studies employed a variety of data sources, from data collected from surveys/questionnaires to existing surveys and administrative data. Regression analysis was commonly used to examine the relationship between mental health and lost productivity, though there were some studies where the most appropriate regression model was not used given the outcome examined (e.g., linear regression models were used regardless of the type of outcome examined).

Some studies employed small sample sizes [ 20 , 43 ], which are not representative of the broader population and can thus impact the generalizability of findings, and other studies that did use nationally representative population samples employed cross-sectional designs [ 11 , 42 , 46 ], which can limit causal inference. Therefore, the vast majority did not examine the causal effect of mental health on lost productivity, but rather only the association between the two. A notable exception was Banerjee et al. [ 28 ], who examined the potential endogeneity of the mental illness variable used. Moreover, few studies employed longitudinal data, which can help account for unobserved heterogeneity (that may be correlated with both mental health and lost productivity) and minimise the potential for reverse causality and omitted variable bias; Wooden et al. [ 47 ] and Bubonya et al. [ 25 ] were notable exceptions. Wooden et al. found that the association between poor mental health and the number of annual paid sickness absence days was much smaller once they accounted for unobserved heterogeneity and focused on within-person differences [ 47 ]. For example, the incidence rate ratios for the number of sickness absence days for employed women and men experiencing severe depressive symptoms were 1.31 and 1.38, respectively, in the negative binomial regression models but dropped to 1.10 and 1.13, respectively, once the authors controlled for unobserved heterogeneity through the inclusion of correlated random effects. Thus, it may be that previous research has overstated the magnitude of the association between poor mental health and lost productivity. More studies with rigorous causal inference are required to help strengthen the ability to make informed policy recommendations.

Few studies explored the factors that might explain absenteeism and/or presenteeism due to mental health. Again, the study by Bubonya et al. was a notable exception [ 25 ], providing several important insights on the relationship between mental health and lost productivity. According to the authors, initiatives that limit and help workers manage job stress seem to be the most promising avenue for improving workers’ productivity. Furthermore, the authors found that presenteeism rates among workers with poor mental health were relatively insensitive to work environments, in line with other research from the UK [ 76 ]; consequently, they suggested that developing institutional arrangements that specifically target the productivity of those experiencing mental ill health may prove challenging. These findings are particularly important in the context of the COVID-19 pandemic due to changes in work arrangements and workplaces (e.g., working from home while trying to balance work with home and care responsibilities, hybrid working arrangements, and ensuring workplaces have COVID-19-secure measures in place). This work will be of particular interest to employers and decision makers looking to improve worker productivity.

Most literature examined either depression or anxiety or both, the most common mental disorders. Few studies examined mental disorders such as ADHD, bipolar disorder and eating disorders, and no studies examined schizophrenia and other psychotic disorders, personality disorder or suicidal/self-harm behaviour. More work is needed on these mental disorders, which, although less prevalent and thus less studied, are potentially more work disabling (despite already low employment rates for individuals with these conditions) [ 77 , 78 ]. Other research suggests there are important gender differences [ 25 , 28 ]. For example, Bubonya et al. found that increased job control can help reduce absenteeism for women with good mental health, though not for women in poor mental health [ 25 ]. Banerjee et al. found that the impact of poor mental health on the likelihood of being employed and in the labour force is higher for men [ 28 ]. Future research should ensure that gender differences, as well as other differences (e.g., age, industry, job conditions), are examined to ensure tailored polices are developed and implemented.

There is also a need to better understand the extent to which mental illness decreases productivity at work and the mechanisms through which this occurs, as this could help inform the role of employment policy and practices to minimise presenteeism [ 25 ]. Some research suggests that conducive working conditions, such as part-time employment and having autonomy over work tasks, can help mitigate the negative impact of mental health on presenteeism [ 76 ]. Alongside this, it is important to learn more about the dynamics of the relationship between mental illness and worker productivity to understand the trade-offs between presenteeism and absenteeism [ 25 ]. For example, it would be helpful to understand whether policies that incentivise workers with mental ill health to take time off improve overall productivity by reducing presenteeism. None of the studies in this review explored this trade-off. Finally, more rigorous research on this topic would help achieve a better understanding of the overall economic impact of mental disorders.

This review is not without limitations. It only included studies obtained from a few select databases and did not include grey literature, and only one reviewer screened the titles and abstracts (though the purpose was not to undertake a systematic review); however, it examined papers and reports from select websites of interest. Furthermore, this review only focused on the relationship between mental health and lost productivity. Although lost productivity is an important labour market outcome, there are other outcomes that mental health can impact such as labour force participation, wages/earnings, and part-time versus full time employment. Finally, this review only included studies published in English and therefore may have missed other relevant studies. Nonetheless, this review has several strengths. It provides an updated review on this topic, thus addressing a critical gap in the literature, and examined the type of data and databases employed, the methods used, and the existing gaps in the literature, thus providing a more comprehensive overview of the research done to date.

5 Conclusion

This review found clear evidence that poor mental health, typically measured as depression and/or anxiety, was associated with lost productivity, i.e., increased absenteeism and presenteeism. Most studies used survey and administrative data and regression analysis. Few studies employed longitudinal data, and most studies that used cross-sectional data did not account for endogeneity. Despite consistent findings across studies, more high-quality studies are needed on this topic, namely those that account for endogeneity and unobserved heterogeneity. Furthermore, more work is needed to understand the extent to which mental illness decreases productivity at work and the mechanisms through which this occurs, as well as a better understanding of the dynamics of the relationship between mental illness and worker productivity to understand the trade-offs between presenteeism and absenteeism. For example, future research should seek to understand how working conditions and work arrangements as well as workplace policies (e.g., vacation time and leaves of absence) impact presenteeism.

This type of review differs from a systematic review, which seeks to systematically search for, appraise and synthesise existing evidence, often following existing guidelines on the conduct of a review.

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de Oliveira, C., Saka, M., Bone, L. et al. The Role of Mental Health on Workplace Productivity: A Critical Review of the Literature. Appl Health Econ Health Policy 21 , 167–193 (2023). https://doi.org/10.1007/s40258-022-00761-w

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  • http://orcid.org/0000-0001-9384-5456 Mohammad Javad Koohsari 1 , 2 , 3 ,
  • Andrew T Kaczynski 4 ,
  • Akitomo Yasunaga 5 ,
  • Tomoya Hanibuchi 6 ,
  • Tomoki Nakaya 7 ,
  • Gavin R McCormack 8 ,
  • Koichiro Oka 2
  • 1 School of Advanced Science and Technology , Japan Advanced Institute of Science and Technology , Nomi , Japan
  • 2 Faculty of Sport Sciences , Waseda University , Tokorozawa , Japan
  • 3 School of Exercise and Nutrition Sciences , Deakin University , Geelong , Victoria , Australia
  • 4 Arnold School of Public Health , University of South Carolina , Columbia , South Carolina , USA
  • 5 Faculty of Health Sciences , Aomori University of Health and Welfare , Aomori , Japan
  • 6 Graduate School of Letters , Kyoto University , Kyoto , Japan
  • 7 Graduate School of Environmental Studies , Tohoku University , Sendai , Japan
  • 8 Department of Community Health Sciences , University of Calgary , Calgary , Alberta , Canada
  • Correspondence to Dr Mohammad Javad Koohsari, Japan Advanced Institute of Science and Technology, Nomi, Japan; koohsari{at}jaist.ac.jp

https://doi.org/10.1136/bjsports-2024-108146

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  • Public health
  • Sedentary Behavior
  • Health promotion

Introduction

Insufficient physical activity and excessive sitting time among office-based workers have been linked to various health risks and economic consequences. While health promotion interventions are important, the role of workplace design in encouraging active behaviours is increasingly recognised. However, significant gaps exist in knowledge about how workplace design influences these behaviours. This paper identifies the need to investigate the interactive effects of workplace norms and culture and the role of building layouts on workers’ behaviours, as well as the need for more accurate behavioural measures. Bridging these gaps is crucial for designing workplace interventions and promoting active, healthy and productive work environments.

Workplace design: encouraging movement in workplace settings

Existing gaps and future directions, interactive effects of workplace social environments.

Workplace social environments such as norms and culture can significantly influence sedentary behaviours among office-based workers 4 and can affect how workplace design influences workers’ behaviour. Most previous studies have tested the effects of workplace design on employees’ active and sedentary behaviours within Western contexts, 5 leaving a gap in how these relationships vary in other geographical settings with unique workplace norms and cultures. For instance, in a workplace where extended sitting is a cultural norm, employees may still predominantly engage in sedentary behaviour, regardless of having activity-promoting features in their workplace. Conversely, an activity-promoting environment might help mitigate norms towards sitting or even produce multiplicative positive effects in contexts where activity in the workplace is already customary. Conducting studies across varied geographical settings is necessary to identify similarities and differences in the impact of workplace norms and design on workers’ active and sedentary behaviours. Cross-cultural studies can shed light on the generalisability of findings and help develop customised interventions that address specific norms and cultural challenges. Future research can also employ mixed methods to gain a more thorough understanding of the complex interplay between workplace design, norms and culture, and employees’ behaviour. Additionally, the rise of home and hybrid working arrangements indicates that office social norms could extend to home work environments. For example, a culture of regular stretch breaks in the office might encourage similar practices at home, influencing physical activity behaviours remotely. Understanding the detailed relationship between workplace design, norms and employee behaviour is critical for developing targeted contextually relevant interventions that promote active workplace environments.

Precision in tracking workplace behaviours

Accurately measuring employees’ active and sitting behaviours and identifying the ‘locations’ where these behaviours occur is essential to understand their relationships with workplace design attributes. Global positioning systems (GPS) have been commonly used in combination with accelerometer devices to measure and spatially track people’s active and sedentary behaviour in outdoor environments, such as neighbourhoods and cities. 6 Nevertheless, GPS signals have limited accuracy or can be disrupted within indoor environments, resulting in less precise location data.

An indoor positioning system (IPS) can address the limitations of GPS in indoor environments. 7 IPS is a wayfinding technology that uses existing low-cost WiFi and Bluetooth to provide precise locations of individuals inside buildings. The IPS can be integrated with activity-tracking wearable devices, such as accelerometers, pedometers and heart rate monitors, as well as traditional methods like behavioural mapping. This integration allows for the collection of employees’ location data, movement patterns, activity intensities and other biometric data within workplaces. Additionally, the synergy between IPS and wearable devices effectively differentiates between occupational and leisure physical activities in workplaces. This distinction is key to better understanding the health paradox of the different health effects of these two types of physical activities. 8 Furthermore, with the growth of artificial intelligence (AI), there has been a unique opportunity to employ geospatial AI (GeoAI) in workplace environments and health research. GeoAI techniques aim to integrate innovations in spatial sciences with AI, particularly deep learning. 9 The joint application of IPS and GeoAI would enable precise location data of individuals within the workplace while using the power of spatial analysis. GeoAI can analyse workers’ movement patterns derived from IPS in combination with geospatial layers such as spatial layouts, access to common places, and light conditions. For instance, a GeoAI trained by tracking data on people’s movements in various indoor environments would predict people’s movements and derive estimates of the amount of sedentary behaviour of employed people only from planned indoor layout. This analysis allows for identifying hotspots or areas within the workplace where active and sedentary behaviour is prevalent.

Beyond individual design elements: exploring the influence of building layout on workplace behaviour

Most previous studies have primarily examined individual design elements but fail to consider how the overall spatial layout influences movement and behaviour. Building layout encompasses the spatial arrangement of building elements such as walls, doors, windows, and access ways, and plays a fundamental role in defining the functionality of interior spaces. Once a building layout has been established, making substantial alterations to it becomes challenging or, in some cases, impossible. Therefore, designing (and, if feasible, retrofitting) building interiors to promote health is imperative, but it is still unclear which workplace layouts are most supportive of workers’ active behaviours.

The urban design theory of space syntax has the potential to partially address this gap in knowledge. Space syntax uses a set of graph-based estimators to quantify spatial layouts. 10 It offers a framework to investigate the impact of building layout factors, such as workstation arrangement, common area location, and space accessibility, on workers’ movement patterns and behaviours. It goes beyond isolated design elements and considers the spatial configuration as a whole ( figure 1 ). Additionally, more research on ‘how’ people use and perceive their workspaces could complement the space syntax evaluations of building design.

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Space syntax examines building layouts as a whole, using the graph theory: (A)a schematic workplace layout, (B)space syntax axial lines (i.e., longest and fewest lines traversing all spaces) of the layout, and (C)the connectivity of all spaces based on the graph theory.

Conclusions

Future research should investigate the interactive effects of workplace norms and culture on behaviour and conduct cross-cultural studies to identify similarities and differences. Innovative measurement methods can also be employed to accurately measure behaviours and locations where those behaviours occur within workplaces. Additionally, exploring the influence of spatial layout, and using the urban design theory of space syntax, can offer valuable insights into the design of work environments that facilitate workers’ engagement in active behaviours.

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  • Sugiyama T ,
  • Eakin EE , et al
  • Yoshikawa A ,
  • Qiu L , et al
  • Koohsari MJ ,
  • Liao Y , et al
  • Waters CN ,
  • Chu AHY , et al
  • Hadgraft N ,
  • Clark BK , et al
  • Katapally TR ,
  • Pollard B ,
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Contributors MJK conceived the idea and wrote the initial draft of the manuscript. All authors contributed to the writing and assisted with the analysis and interpretation. All authors have read and approved the final manuscript and agree with the order of the presentation of authors.

Funding MJK is supported by the JSPS KAKENHI (grant 23K09701). KO is supported by the JSPS Grants-in-Aid for Scientific Research program (grant 20H04113).

Competing interests None declared. In particular, none of the authors has a financial interest in the Space Syntax Limited company.

Provenance and peer review Not commissioned; externally peer reviewed.

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Blog Social work with adults

https://socialworkwithadults.blog.gov.uk/2024/05/21/collaboration-spurs-mental-health-social-care-research/

Collaboration spurs mental health social care research

People in conversation

Losing connection

Support for people with mental health problems, their families and carers, is often overlooked, meaning the ‘social’ in social care is sometimes forgotten.

People experiencing mental health problems often say things like better housing, employment, enough money, more friends, and close relationships would make a positive difference in their lives.

Most people would agree maintaining social connection is important to living better lives. Balanced, high-quality local mental health systems should account for this when supporting individuals, families and communities.

Yet, this aspect frequently has a lower profile in local and national mental health policy and practice – directly affecting the support and opportunities open to people living with mental health issues.

This is partly because the evidence about the role and impact of social work in delivering this valued support is often dispersed and under-developed.

mental health in the workplace research paper

Collaborating to define effective mental health support

Michael Clark, Catherine Robinson, Duncan Tree and a network of colleagues, including people with lived experience of mental health problems, individuals with caring responsibilities and practitioners, have been collaborating to develop research in mental health social care (MHSC).

This field encompasses social work and the work of local authorities in mental health care and support. It also brings together community and voluntary sector organisations working in the area, particularly members of the Association of Mental Health Providers .

It is an area summarised by the Chair of our steering group, Linda Bryant , as ‘being alongside people’. Our first paper, written at the request of the Department of Health and Social Care, established the identity and boundaries of mental health social care and defined its importance to integrated systems.

In work funded by the NIHR School for Social Care Research , we further defined mental health social care and relevant frames of reference, including a social model for supporting people. The roles of local authorities and social workers also provide valuable context for understanding what MHSC is, as do those involved in voluntary and community work.

In our latest development, we have launched an NIHR-supported Research Incubator in Mental Health Social Care to support research capacity building in this field. This included organising two MHSC summits supported by the NIHR Three Schools Mental Health Programme and NIHR-supported Incubator for Social Care seed funding.

In December last year and March 2024 we brought together stakeholders collaborating to develop MHSC, including representatives from the British Association of Social Workers and frontline social workers in mental health care. Reports of these events are being prepared and will be available on the soon to be launched Incubator website.

mental health in the workplace research paper

The way ahead

Over the next three years, we will undertake activities through the Incubator to help people and groups develop their engagement with MHSC research and practice. This will include support to people and groups to develop their research ideas.

There are examples of great MHSC research. Martin Webber has developed the evidence for the Connecting People Intervention to help practitioners support people to be more connected to others.

Meanwhile, Bryn Lloyd-Evans has developed a model of community navigators to alleviate loneliness for people suffering with anxiety and/or depression. We need to build on this evidence, implement it and improve the support people receive from local systems.

If you are interested in contributing to the development of MHSC or would like to know more about the NIHR-supported Mental Health Social Care Research Incubator, contact us here .

We want to see even more social workers join the network and help us develop the evidence base. In return, we’ll do what we can to support anyone developing their own MHSC research.

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    This study examines the mental health imp act of three main factors, namely. work pressure, work duration, and employee gratitude levels. Wor k pressure in this s tudy. is cons idered a challenge ...

  3. The Role of Mental Health on Workplace Productivity: A Critical Review

    Our review focused on all studies published since 2008, which examined the relationship between mental health and workplace-related productivity among working-age adults. We used the Population, Intervention, Control, Outcomes, and Study design (known as PICOS) criteria to guide the development of the search strategy.

  4. Work-related causes of mental health conditions and interventions for

    Mental health problems and disorders are common among working people and are costly for the affected individuals, employers, and whole of society. This discussion paper provides an overview of the current state of knowledge on the relationship between work and mental health to inform research, policy, and practice. We synthesise available evidence, examining both the role of working conditions ...

  5. Relationship between Employee Mental Health and Job Performance

    2.1. Employee Mental Health. The World Health Organization [] defines mental health as "a state of well-being in which the individual realizes his or her own abilities, can cope with the normal stresses of life, can work productively and fruitfully, and is able to make a contribution to his or her community".Over the years, researchers have developed a variety of operational definitions.

  6. Mental Health in the Workplace

    These mental health concerns often go unaddressed in the workplace. Although occupational health nurses' primary concern is the health and well-being of workers, some outcomes (e.g., absenteeism, decreased productivity, safety concerns, and increased health care and disability costs) also affect organizations. Presenteeism—working but not ...

  7. Exploring mental illness in the workplace:the role of HR professionals

    Existing work has demonstrated that negative stereotypes of employees with mental illness exist (Follmer & Jones, Citation 2017), but less is known about how others in the workplace perceive the treatment and support given to those with mental health conditions. To advance the field, it is important to capture the perspectives of all ...

  8. Mental Health in the Workplace

    The increasing societal awareness of employee mental health issues, especially within the ongoing COVID-19 pandemic, has led to a great deal of research examining the occupational predictors and outcomes of mental ill health. The consequences of employee mental illness can be significant to organizations, whereas providing employee mental health resources may offer a competitive advantage.

  9. Mental Health and Mental Illness in Organizations: A Review, Comparison

    Mental health challenges are a ubiquitous workplace concern, with approximately 20% of people having a mental illness and most employees reporting at least one symptom of poor mental health. Yet, research on work and mental health challenges remains fragmented and sparse. We provide a historical overview of workplace attention to mental health versus physical health, noting areas where ...

  10. Mental Illness in the Workplace: An Interdisciplinary Review and

    From a business standpoint, mental illness poses a serious challenge for organizations. Prior research has shown that mental illness contributes to both direct (e.g., health care) and indirect (e.g., lost productivity) costs that exceed billions of dollars per year (Greenberg, Fournier, Sisitsky, Pike, & Kessler, 2015) through increased absenteeism, presenteeism (e.g., Koopman et al., 2002 ...

  11. Occupational Stress and Employees Complete Mental Health: A Cross

    1.1. Dual-Factor Model of Mental Health. The conception of mental health has been historically based on the presence or absence of symptoms of psychopathology [].Over the past two decades, emerging research in mental health [] has been highlighting the importance of well-being as an essential indicator of mental health [].As the WHO [] observed, mental health is more than the absence of mental ...

  12. A Review on the Impact of Workplace Culture on Employee Mental Health

    Abstract. Purpose: This review paper's objective is to look into how workplace culture affects the results of employee mental health and well-being. The review will cover the body of research on ...

  13. Mental Health and Well-Being in the Workplace

    Abstract. This chapter explores empirical research that relates to employees' perspectives on mental health and well-being in the workplace. This research is part of a broader research project that explored employees' reactions to HRM practices, the quality of working life, leadership, and well-being in the workplace.

  14. Understanding and Addressing Mental Health Disorders: a Workplace

    Purpose of Review This article seeks to provide a broad overview of the workplace mental health literature, highlight practical implications of current research, and formulate key recommendations for stakeholders. Various aspects of disability related to mental health disorders, their associated financial costs, and the impact of stigma are covered. This article also discusses key strategies ...

  15. It's a New Era for Mental Health at Work

    When we published our research on workplace mental health in October 2019, we never could have predicted how much our lives would soon be upended by the Covid-19 pandemic. Then the murders of ...

  16. A Systematic Review of Workplace Stress and Its Impact on Mental Health

    This paper focuses on mental health within the context of workplace stress since the globally felt adverse effects of the COVID-19 pandemic have brought high priority to research on identifying and combating mental health problems. While most mental health research focuses on healthcare professionals, our contribution is the extrapolation of ...

  17. (PDF) Work stress, mental health, and employee performance

    To verify the mediating effect of mental health on the. relationship between work stress and employee performance, we used the method introduced by Kenny et al.1998), which is described as ...

  18. PDF Striving for Mental Health Excellence in the Workplace

    Positive and supportive workplace practices can boost employee mental health, company morale, and your bottom line. America's mental health is in crisis. Close to two thirds of adults (63%) surveyed in APA's 2022 Stress in America poll said their life has been forever changed by the COVID-19 pandemic.

  19. Workplace stress: A neglected aspect of mental health wellbeing

    Workplace stress is defined by the World Health Organization as 'the response people may have when presented with work demands and pressures that are not matched to their knowledge and abilities and which challenge their ability to cope', and elaborated that it can be caused 'by poor work organization (the way we design jobs and work systems, and the way we manage them), by poor work ...

  20. Guidelines on mental health at work

    An estimated 15% of working-age adults have a mental disorder at any point in time. Depression and anxiety are estimated to cost the global economy US $1 trillion each year driven predominantly by lost productivity. People living with severe mental health conditions are largely excluded from work despite participation in economic activities being important for recovery. The WHO guidelines on ...

  21. Workplace Mental Health & Well-Being

    The Surgeon General's Framework for Workplace Mental Health and Well‑Being. Centered on the worker's voice and equity, these Five Essentials support workplaces as engines of well-being. Each essential is grounded in two human needs, shared across industries and roles. Creating a plan to enact these practices can help strengthen the ...

  22. HR.com's State of Mental Health and Stress in the Workplace 2024

    HR Research Institute Research Report and Infographic. May 2024. The vast majority of organizations (92%) offer mental health benefits, our latest research finds. However, a significant disparity persists between intention and execution, as only 43% of organizations consider themselves adept at effectively aiding employees in addressing mental ...

  23. 74% Of Employees Report Negative Mental Health At Work

    Other key findings of the study include: 67% of workers feel they work in a toxic environment (up 4% from 2023). 78% of workers don't think their employer is doing enough to address their mental ...

  24. The Role of Mental Health on Workplace Productivity: A ...

    Mental health disorders in the workplace, such as depression and anxiety, have increasingly been recognised as a problem in most countries. Using a human capital approach, the global economic burden of mental illness was estimated to be US$$2.5 trillion in 2010 increasing to US$$6.1 trillion in 2030; most of this burden was due to lost productivity, defined as absenteeism and presenteeism [].

  25. Active workplace design: current gaps and future pathways

    Insufficient physical activity and excessive sitting time among office-based workers have been linked to various health risks and economic consequences. While health promotion interventions are important, the role of workplace design in encouraging active behaviours is increasingly recognised. However, significant gaps exist in knowledge about how workplace design influences these behaviours.

  26. Collaboration spurs mental health social care research

    This field encompasses social work and the work of local authorities in mental health care and support. It also brings together community and voluntary sector organisations working in the area, particularly members of the Association of Mental Health Providers. It is an area summarised by the Chair of our steering group, Linda Bryant, as ...

  27. Work stress, mental health, and employee performance

    Work stress and employee performance. From a psychological perspective, work stress influences employees' psychological states, which, in turn, affects their effort levels at work (Lu, 1997; Richardson and Rothstein, 2008; Lai et al., 2022 ). Employee performance is the result of the individual's efforts at work (Robbins, 2005) and thus is ...

  28. The Deloitte Global 2024 Gen Z and Millennial Survey

    Download the 2024 Gen Z and Millennial Report. 5 MB PDF. To learn more about the mental health findings, read the Mental Health Deep Dive. The 13th edition of Deloitte's Gen Z and Millennial Survey connected with nearly 23,000 respondents across 44 countries to track their experiences and expectations at work and in the world more broadly.

  29. Best Online Therapy Services We Tried In 2024

    Types of Mental Health Professionals. National Alliance on Mental Illness. Accessed 10/6/2023. Psychotherapy vs. Counseling: Which Mental Health Treatment Is Right For You?. BetterHelp. Accessed ...

  30. Organizational Best Practices Supporting Mental Health in the Workplace

    This paper focuses on the fourth recommendation: developing evidence-based criteria for the Carolyn C. Mattingly Award for Mental Health in the Workplace (Mattingly Award) created in partnership by JHSPH and The Luv u Project. 1 By recognizing exemplary efforts to promote workplace mental health, the award would elevate the reputation and brand ...