Amazon’s Business Model Essay

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Introduction

Amazon.com encompasses a Fortune 500 multinational electronic commerce company situated in Seattle. It is identified as the world’s largest online retailer, established in 1994 and launched in 1995 by Jeff Bezos, under his regret minimization framework.

Its business is not only limited to America, but also spans United Kingdom, India, Germany, Canada, Spain, France, China and Japan (Amazon.com Inc 1). Though it is engaged in selling various products according to its diverse departments, it also ships the products that have been purchased from it to certain specified countries.

Initially, it was launched as an online bookstore, but later diversified into the sale of MP3 downloads, DVDs, CDs, video games, software, apparel, toys, furniture, food and electronics. Amazon’s issued its public offering of stock in 1997 at an $18.00 per share price under AMZN stock exchange symbol of NASDAQ.

In terms of its annual reports and Proxy Statements in 2011, it had a revenue of $ 48 billion, operation income of $862 million, net income of $631 million, total assets of $25.2 billion, total equity of $7.75 billion and 56,200 employees.

Benefits and limitations of the Amazon’s online Retail Model

As the most effective online retail model, Amazon.com utilizes the Affiliate Business Model. This model is utilized alongside the market mix of pricing, promotion, product and people, to enhance the company’s marketing capability.

The Affiliate Business model provides people customers with various purchasing prospects, regardless of the place they are surfing from. The Affiliate Business Model proffers many affiliated partner sites with various incentives.

These sites provide with the necessary points that link to the merchants while purchasing, with the aim of generating sales. Owing to the fact that it is a pay-for performance model, the non-generation of sales by the affiliates does not translate into costs for the merchant.

This online retail model is highly suited for the World Wide Web; hence, explaining its popularity. This popularity aids Amazon to generate a high volume of sales.

In terms of easy access, the website provides the customer with various categories of the products available that help the customer to easily search the product he or she needs from the department under which the product is listed.

The various departments of products displayed on the Amazon website ascertain that a variety of products are available to satisfy the diverse customer needs.

It reduces overhead expenses and ensures that the products are accessible to a larger demographic group. In terms of security and efficiency, payment is conducted in a discreet manner to ensure security and the products are delivered efficiently and within the deadline provided.

Limitations

In terms of shipping cost and shipping time, shipping the products does not only pose additional and expensive costs for the customer especially if the merchant is far from the customer, but it also inconveniences the customer because he or she cannot receive the product earlier than five days after the purchase.

Essentially, communication between the buyer and the merchant is difficult, as there are no communication options provided on the website. Inherently, due to the fact that the customer cannot physically view the product, a product of less quality can be delivered to him or her, culminating into mistrust and low customer satisfaction.

The manner in which Amazon.com changes the market for books

Initially, the company sold and shipped books to customers (Sampson 54). This was later advanced to the sale of digital e-books that could be downloaded or printed. This did not generate the required sales volumes culminating into the current introduction of Kindle, a portable e-book reader (The New York Times 1).

Kindle utilizes wireless connectivity to enhance downloading, shopping, browsing, and reading of magazines, newspapers, e-books, blogs and other types of digital media in various chosen countries.

Bezos asserted that in 2009. Electronic reader sales made up to 35% of the physical book sales. The popularity of this application has aided the company to change the market for books from sale and shipping of books, to e-reading and downloading of full books or pages from certain books at a fee.

How the Design of Amazon’s website facilitates user efforts to locate a particular product

A search button is situated at the top of the website to allow customers to either search a product from all the Amazon departments provided, or from a specific department. Essentially, on the left hand corner of the website, the departments and sub-departments are displayed to help the customer narrow down his or her search of the specific product they would like to purchase (Amazon.com Inc 1).

Additionally, each customer is accorded with a cart that can help in selecting the different number of products he or she is willing to purchase. The website’s middle part contains the Amazon’s most sold products to enable the customer have an idea of the products mostly preferred and purchased by other customers.

This might convince the customer to try such products. The website also utilizes collaborative filtering that recommends to the customer the other products that he or she would prefer given his or her choice of a certain product. All Amazon products have prices that enable customers to compare with such prices with the others offered in the market to facilitate high volumes of sales.

Collaborative filtering and how Amazon uses this technique to encourage sales

Collaborative filtering encompasses a common Web Technique utilized in generating personalized recommendation. This is done through filtering or making automatic predictions on a user’s interests through collaborating or the collection of tastes and preference information of other users (Ekstrand et al 4).

The main assumption utilized in the case of collaborative filtering is such that id a person B posses the same opinion as person C about an Issue X, then there is a high likelihood that Person B will take up Person C’s opinion on another issues Y as compared to him taking the Opinion Y of another random person.

The data collected on customer behaviors is utilized by Amazon to conduct collaborative filtering. In this way Amazon generates a list of personalized items a certain customer might be interested in depending on the purchases and interests of other customers that hold the same customer behaviors as his or hers. This encourages a higher volume of sales.

Selling used books alongside new versions as a reasonable business practice that does not undermine the market for new books.

Selling used books alongside new versions encompasses a reasonable business practice that does not undermine the market for new books, because it allows the economically weak customers to purchase needed books (Sampson 125).

Some people keep used books in places where they keep things that they will never use because they are not in need of them anymore. Allowing them to sell such books offers others with the opportunity to access needed books at a lower price.

Essentially, the money acquired from such sales can aid customers to purchase newer versions of the other books they needed, but could not afford. Additionally, some customers might be in need of various books, but they cannot afford to purchase all books due to the quoted prices of the newer versions.

According them with lower priced versions will enable them to purchase the newer versions of the books they are in dire need of and the used versions of the books they least need.

Works Cited

Amazon.com Inc. Amazon.com .1995. Web.

Ekstrand, Michael D, John Riedl, and Joseph Konstan. Collaborative Filtering Recommender Systems . Hanover, Mass: now Publishers, 2011. Print.

Sampson, Brent. Sell Your Book on Amazon: Top-secret Tips Guaranteed to Increase Sales for Print-on-Demand and Self-Publishing Writers . Denver: Outskirts Press, 2007. Print.

The New York Times. “Amazon.com Inc”. The New York Times 31 January 2012 late ed.: Al. Print.

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IvyPanda. (2019, April 2). Amazon's Business Model. https://ivypanda.com/essays/amazons-business-model/

"Amazon's Business Model." IvyPanda , 2 Apr. 2019, ivypanda.com/essays/amazons-business-model/.

IvyPanda . (2019) 'Amazon's Business Model'. 2 April.

IvyPanda . 2019. "Amazon's Business Model." April 2, 2019. https://ivypanda.com/essays/amazons-business-model/.

1. IvyPanda . "Amazon's Business Model." April 2, 2019. https://ivypanda.com/essays/amazons-business-model/.

Bibliography

IvyPanda . "Amazon's Business Model." April 2, 2019. https://ivypanda.com/essays/amazons-business-model/.

Amazon: Business Model Analysis

Amazon is one of the world’s most extensive and expensive companies. In 2020, Forbes ranked it 4th in the list of the most valuable brands after Apple, Google, and Microsoft, with a valuation of $135.4 billion (Swant, n.d.). In one year, the company was able to double its performance. In 2021, Kantar Group placed Amazon first in the top 100 ratings, valuing the company at $254.2 billion (Barker, 2021). All this testifies to the excellent approach of top managers to their work.

Vision and Mission

Amazon views vision as the guide for the company’s development and cultivation of specific ideas. Its vision has two parts:

  • The central ideology, which reflects the purpose and values of the company;
  • An envisioned future that includes goals and objectives (Amazon, n.d.).

Amazon’s vision is “customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking” (Amazon, n.d., para. 1). This vision was written during the company’s founding and has guided Amazon to this day. Its mission statement emphasizes the lowest prices, best selection, and experience (Cuofano, 2022). The company wants to provide its customers with the maximum benefit in terms of price and variety of goods.

The reduced prices can be attained by a low operational cost. For this reason, the entire logistics process is essential to attain this goal. Second, Amazon offers a broad choice for all its clients (Cuofano, 2022). It is achieved by the company offering a wide range of products on its website. As a result, users want to use the company’s website when they shop online. Third, Amazon’s mission emphasizes that transactions and operations performed by the user must be convenient (Amazon, n.d.). Thus, comfort becomes an integral element of all services offered by the corporation. Amazon’s mission emphasizes three essential elements: low prices, the best selection, and maximum comfort.

It can be said that the mission and vision of the company are too idealized and challenging to implement in practice. They are formulated more from a marketing point of view than for actual implementation. In fact, low prices, high quality, and convenience might be hard to combine and require much effort (Sharma, 2021). Nevertheless, Amazon is still trying to offer the best prices, which allows it to have no branches and well-established supply chains.

SWOT Analysis

Amazon is growing faster than the rest of the U.S. e-commerce firms. The company manages to earn high profits from online sales. The success lies in the strategy of low prices, merchandising solid, and third-party sellers on the platform. Amazon has perfected its delivery network with the launch of Amazon Air (bulk carrier), Prime Now, and Amazon Logistics. Amazon uses about 200,000 Kiva robots to search, collect and distribute orders (Edwards, 2020). Robots significantly simplify work in difficult conditions and save time.

Amazon’s key competitors, Walmart, Barnes & Noble, eBay, Ne, and Oyster, challenge Amazon by copying the e-commerce business model. For example, in 2020, Walmart created a Walmart Plus subscription following Amazon Prime (which also offers users free shipping), while eBay is implementing a low-price strategy. Therefore, customers can easily choose another marketplace where prices are even lower. Despite the advantages, the company has the lowest margins in the e-commerce segment (Sharma, 2021). This is due to the high advertising costs, promotional products, and logistics. In the second quarter of 2021, Amazon announced online sales revenue of $53.2 billion, which is below the market forecast of $57 billion (Sharma, 2021). The fact that the company did not make a decent profit points to room for improvement.

Opportunities

Considering the company’s capabilities, it is worth saying that Amazon has a good chance of becoming a global monopolist. Almost twenty countries worldwide have their own Amazon marketplace, and the company provides delivery services in over 100 countries. A promising industry is a food, which is the second largest category in American retail. The numbers could rise due to lockdowns during the pandemic, and Amazon will have a great chance to capture a niche and increase its profits through online sales of food products and delivery.

Among the threats, the most significant is that third-party sellers are selling fake products on Amazon. The company is under pressure from the government, which demands responsibility for the damage caused by counterfeit goods (Bright et al., 2019). In 2020, a U.S. court ruled that Amazon was liable for personal injury and property damage from an explosion caused by a counterfeit battery purchased from the marketplace (Greene, 2020). In such a way, the deterioration of the company’s image might become one of the significant threats to the company in the future.

Warehouse workers often go on strike demanding health protection and higher pay for hazardous work. For example, in 2019, employees at an Amazon warehouse in the U.S. said they were fired in retaliation for protesting inadequate protection against COVID-19 (Business & Human Rights Resource Centre, 2020). In 2021, African-American Charlotte Newman, who worked at Amazon as a manager, filed a lawsuit against the company for sexual harassment by the director (Collins, 2021). All these facts indicate that Amazon should consider the best conditions for its employees.

5 Step Planning Process

The planning process consists of several phases critical for the desired outcome. The first stage is to set the foundation for the whole work. Since Amazon is already an established corporation, its development path is also provided. It can be recommended to improve recruitment strategy to enhance working conditions and avoid the threats described in SWOT.

The second stage should contribute to the development of the goals and objectives of the company. It is recommended to base these goals and objectives on SWOT analysis. For example, it is possible to eradicate low-quality products in the marketplace without increasing prices.

The third stage includes forming strategies to achieve the goals set earlier. To provide Amazon with only safe products, sellers must undergo specific product verification and testing by Amazon personnel. It can be recommended to work only with verified and trusted partners.

The fourth stage is the implementation of the strategy in the company. This phase is driven by strategic management and may require establishing a new business structure. The recommendation implies aligning the new strategy with the current issues to resolve them.

The fifth stage is to observe the work of the new strategy and correct unwanted deviations. It can be recommended to record changes as a way to control all alterations.

In conclusion, implementing a strategy to eliminate harmful products is possible. To do this, first of all, creating a unique body within the company will be necessary. Its responsibilities should include screening all new sellers who want to list an item on Amazon. This procedure will help to strengthen the image of the company significantly.

Amazon. (n.d.). Who we are . Web.

Barker, M. (2021). Amazon retains crown as world’s most valuable brand . MarketingWeek. Web.

Bright, D. Cortes, A. Hartmann. E. Parboteeah, K. Pierce, J. Reece, M. Shah, A. Terjesen, S. Weiss, J. White, M. Gardner, D. Lambert, J. Leduc, L. Leopold, J. Muldoon, J. and O’Rourke, J. (2019). Principles of management . Rice University.

Business & Human Rights Resource Centre. (2020). Amazon may have violated labor laws by firing worker involved in protest, New York attorney general says; incl. company response.   Web.

Collins, T. (2021). Black Amazon manager sues the tech giant, execs alleging discrimination and harassment. USA Today.  Web.

Cuofano, G. (2022). Amazon mission statement and vision statement in a nutshell. FourWeekMBA. Web.

Edwards, D. (2020). Amazon now has 200,000 robots working in its warehouses. Robotics and Automation. Web.

Greene, J. (2020). Burning laptops and flooded homes: Courts hold Amazon liable for faulty products. The Washington Post.  Web.

Swant, M. (n.d.). The world’s most valuable brands. Forbes.  Web.

Sharma, A. (2021). Amazon net profit doubles on strong online shopping . The National . Web.

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Amazon Business Model Analysis

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Diversification Strategy Of Amazon

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What Is Amazon Using The Competitive Forces And Value Chain Model

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Amazon Cost Leadership Strategy Analysis

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Risk Management Case Study: Amazon. Com

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Case Study Of Amazon's Competitive Strategy

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More about Amazon Business Model Analysis

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The Genesis of Amazon: how Jeff Bezos Built an E-Commerce Empire

This essay is about the origins of Amazon and how Jeff Bezos built it into a global e-commerce powerhouse. In 1994, Bezos left his successful career at a Wall Street firm to explore the untapped potential of the internet, which was growing rapidly. He started Amazon from a garage, initially focusing on selling books due to their universal appeal and low inventory costs. Bezos’s customer-centric approach and innovative features, like customer reviews and personalized recommendations, quickly set Amazon apart. The company’s growth was exponential, leading to an IPO in 1997 and further expansion into diverse product lines and services like AWS. Bezos’s vision and relentless drive for innovation transformed Amazon from a small online bookstore into one of the world’s most influential companies.

How it works

In the early ’90s, Jeff Bezos was a successful senior vice president at D.E. Shaw, a prominent Wall Street firm. Despite his lucrative career, Bezos couldn’t ignore the massive potential he saw in the internet, which was growing at a mind-boggling rate of 2,300% per year. This statistic wasn’t just a number to Bezos—it was a call to action. He realized that the internet could fundamentally change how people shopped and consumed information. So, in 1994, Bezos made a bold decision: he left his stable job to dive into the uncharted waters of e-commerce.

Bezos’s leap into the world of online retail wasn’t haphazard. He meticulously created a list of 20 products that he thought could be sold online. After careful consideration, he zeroed in on books. Books had a universal appeal, a vast selection, and relatively low inventory costs, making them the perfect starting point. That July, he incorporated his new company in Washington State under the name “Cadabra.” However, he quickly changed it to “Amazon,” inspired by the vast Amazon River, reflecting his grand vision for the business.

Starting Amazon from a garage in Bellevue, Washington, Bezos and his small team worked tirelessly to bring his vision to life. They focused on creating a user-friendly website and compiling an extensive database of book titles. By July 1995, Amazon.com went live, branding itself as “Earth’s biggest bookstore.” The launch was quiet, but the response was anything but. Within a month, Amazon had sold books in all 50 states and 45 countries, surpassing even Bezos’s wildest expectations.

The early days of Amazon were all about relentless innovation and a deep commitment to customer satisfaction. Bezos was determined to make Amazon not just an online store, but a customer-centric technology company. He introduced features that were revolutionary at the time, such as customer reviews and personalized recommendations. This customer-first approach quickly paid off, and by September 1995, Amazon’s revenue was growing at a staggering rate, reaching $20,000 per week.

Bezos’s vision for Amazon extended far beyond selling books. He saw the company as a tech-driven platform that could offer a superior customer experience. This vision led to continuous reinvestment in Amazon’s infrastructure and technology. Soon, Amazon expanded its product line to include music, electronics, and much more, setting new standards for online retail.

The company’s initial public offering (IPO) in 1997 was a significant milestone. It provided the capital needed for further expansion and innovation. Despite skepticism from some quarters about the long-term viability of an online retailer, Bezos’s unwavering focus on growth and customer satisfaction proved them wrong. Amazon diversified into various sectors, including cloud computing with Amazon Web Services (AWS), which has become a significant revenue driver for the company.

Amazon’s growth story is also about relentless innovation. Bezos’s philosophy of constant improvement and experimentation has kept Amazon at the forefront of technology and retail. From introducing the Kindle e-reader to developing drone delivery systems and pioneering artificial intelligence, Amazon has consistently pushed the boundaries of what’s possible.

Amazon is a major player in the world now, but it all began with Jeff Bezos’s innovative ideas. His vision of the internet’s potential, coupled with an unwavering commitment to innovation and customer satisfaction, set the groundwork for what Amazon is today. Bezos’s transformation from Wall Street executive to the man behind one of the most powerful businesses in the world is proof of the strength of fortitude and vision.

Jeff Bezos’s decision to start Amazon in 1994 was a pivotal moment in the history of e-commerce. It wasn’t just the creation of an online bookstore; it marked the beginning of a technological revolution that has transformed how we shop, read, and interact with the world. Amazon’s success story is a powerful reminder of the impact of visionary leadership and the endless possibilities of the internet age.

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What Is Amazon's Business Model

amazon business model essay

Show More Amazon is the world 's largest online retailer. The company offers a wide range of products and services through its websites which sell more than 40 categories of goods such as books, electronics, jewelry, and fashion clothes. The products include merchandise and products the company purchases for resale from other manufactures and other third-party sellers. Throughout a variety of categories, Amazon not only sell its own products and other third party products, it also manufactures electronic devices such as televisions, tablets, e-book readers and phones. The company is also an eCommerce and Internet technology platform where people are able to buy and sell their products and take orders by going through the company’s websites and the seller’s …show more content… The first one is online retailing . Amazon has the world’s largest selection of goods for customers to choose from. They sell those products with the lowest price and make the smallest profit (Noren 2013). Their main goal is to satisfy the customer. The company is known to be an online bookstore at the very beginning. As time passes, Amazon started to sell pre-owned products on their websites because of the rising star, eBay. Unlike Amazon, eBay doesn’t have to have their product stocked in their inventory because the business is operated directly from customer to customer which means the seller is responsible for shipping the product to the buyer’s address. eBay is currently the biggest competitor of Amazon. The second business model is Internet service. Unlike other internet services, Amazon’s internet service is directly related to its retail business and the Kindle ecosystem which is the third business model of the company. In order to provide the best service to customers, Amazon has come up with a service called “Amazon Prime” which allows buyers to get the product within one or two business days. The company also has another internet service called Amazon Web Service which shows how the company has grown to be the number one in online retailing …show more content… In order to understand the reason why Amazon has not been profitable since the initial public offering in 1997, it is really important to distinguish it from other unprofitable companies (Anders 2012). Amazon is not a business with no revenue nor small amount of revenue. People can simply go to its websites, find whatever good they wish to purchase and the price is right next to the product. If they wish to purchase the product, they can provide their credit card information and get charged or find another product. As the “Prophet of No Profit”, Bezos said “Amazon isn’t a charity; it’s a business—a business whose strategy is to make its customers as happy as possible” (Yglesias 2014). Even though the business is lacking profitability, however the investors are continuing have their money invested in the company. This is the reason why Amazon is different than any other business. It is because the business has their priority set to pleasure the customer and continue to expand the business, despite the lack of profit within the business. This is what makes the business great. In the long run, I believe Amazon will be able to balance innovation and expansion with profitability because of the high exponential growth of internet usage and the popularity of online

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Essay: Amazon’s business model

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Amazon’s business model is to sell products through its online customer facing website to customers across the world. Amazon does this by selling items from its own inventory as well as those from third party seller’s. Apart from this Amazon offers services such as “compute, storage, and database offerings, fulfilment, publishing, certain digital content subscriptions, advertising, and co-branded credit cards.” (Amazon.com 10-K filing, 2017). In addition to this Amazon also manufactures and sells self-branded electronic products and accessories through its website.

Financial Highlights

Amazon’s focus, from inception has been on long term growth and has worked towards this by increasing operating income and managing working capital and cash capital expenditures efficiently. According to their annual 10-K filing they have done these by increasing sales of products and services, while managing operating costs, to achieve overall increasing operating income. Amazon also partially offsets operating costs by investing heavily in long term strategic plans aimed at improving efficiency overall.

Increase in sales is primarily driven by providing a far superior customer experience by offering a wide and increasing variety of lower priced goods, maintaining high availability, quick delivery times, improving reliability, and aiming to increase customer trust.

Amazon also works to reduce variable costs per unit – such as payment processing, transaction costs, picking, packing, customer service costs and marketing costs. Amazon also works to ensure that fixed expenditures are efficiently used, and their fixed costs include costs of building and running technology infrastructure; to build, enhance, and websites and web services, electronic devices, and digital offerings; and to build and optimize fulfilment centres. While variable costs vary with sales volume, fixed costs are dependent on strategic initiatives such as geographic or category expansion, capacity requirements etc. and are minimized by improving process efficiencies and maintaining a lean culture (Amazon.com 10-K filing, 2017).

Peers and competition

Amazon as a global e-retailer, is virtually unchallenged as no one has been able to replicate the success of its business model. However, Amazon operates broadly in 3 segments – media (Prime Music and Video), electronics (Fire line of products and Alexa speakers), and other merchandise. To compare its business model peers, a company of comparable market share in each of these segments has been chosen – Netflix, Inc., Alphabet Inc., and Alibaba Inc.

Netlfix Inc.

Netflix is primarily a competitor in the video streaming segment competing directly with Amazon Video and Prime Video. Netflix is a producer and distributor or original and licensed content. Its major costs are those associated with geographical licensing rights and those associated with their acquisition. Its income comes from membership fees that it charges its customers through three plans – basic, standard, premium. (Netflix Inc. 10-K filing, 2017)

Amazon’s content streaming business follows a similar model while also offering music in addition to video, with similar costs and revenues but there is one important distinction – Amazon bundles access to some of its streaming content with its Prime membership and sells and rents digital copies of other content outside of its Prime catalogue. Its income is derived from both, Prime membership as well as revenue from selling and renting digital content.

Alphabet Inc.

Alphabet is the holding company under which Google, Nest, Waymo and many other companies operate. Amazon competes against Google in many strategic areas however this report will specifically look at how Google and Amazon compete in the manufacture and sale of electronic devices. Google and Amazon both manufacture smartphones (Fire/Pixel phones), tablets (Fire/Google Nexus) and direct television viewing software and hardware (Fire TV and Google Chromecast). Googles revenues from these products come from the sales of the devices as well as a percentage from the sales of content available for these devices on its online app and media store Google Play Store.

Alibaba Inc.

Alibaba works in a space similar to Amazon, in that its major business is through its e-commerce platform, Alibaba started out serving enterprise customers in 1999 before launching a consumer focused platform Taobao in 2003. Both platforms primarily serve customers in the SEA region, unlike Amazon which is expanding globally. Alibaba however, has stake in numerous businesses around the world and is an active player in the global business scenario as well. It recently acquired and renamed to Altaba all parts of Yahoo Inc. which were not bought over by Verizon. Alibaba’s IPO in 2014 was the largest US IPO ever (Barreto and Thomas, 2013).

Figure 1: Amazon

Figure 2: Alibaba

Figure 3: Netflix

Figure 4: Google

As we can see from the graphs above the stock prices for each of the 4 companies have grown over the period of 5 years. The two companies here with the highest market cap – Amazon ($462.68B) (Yahoo Finance, 2017) and Google($600B) (Pullen, 2017) also have the highest stock prices of $968 and $929. Alibaba ($356.39B) (Yahoo Finance, 2017) is not too far behind in its market capita while its stock price is around $140.90, however Alibaba has been a public company for a lot less time and the graph above seems to indicate a sharp rise in its stock price. Netflix on the other hand has a market cap almost 1/5 that of Alibaba at $64.4B (Yahoo Finance, 2017) whereas its stock price is slightly higher at $149.

Financial Statement and Ratios Analysis

ROE and ROC

We see that except for a dip in 2014 end, Amazon’s ROE has seen an upward growth trend. This means in 2016 for every $1 invested in Amazon, Amazon could earn 14 cents compared to losing 2 cents in 2014. 2017 data is only up to date to march, so it has been ignored in all ratio calculations.

Like ROE, ROC follows an upwards trend. This indicates that Amazon can efficiently manage its funds to generate income, likely by increasing process and management efficiency as mentioned in item 7 of their 10-K filing.

We see a similar upwards trend in ROA as well, Amazon can efficiently manage its assets to generate earnings. Again, 2017 data has been ignored.

EBITDA Margin and Profit Margin

While EBITDA Margin is not regulated by GAAP, it nevertheless an important metric to analyse when studying the growth of a firm. We see that Amazon’s EBITDA margin follows an upward trend, this indicates that Amazon’s operating expenses have been increasing much slower than their revenues. This indicates better efficiency but also higher profitability.

Which leads us to the last chart, for the profit margin.

As the EBITDA Margin graph indicated, Amazon’s profitability has been increasing over the past 5 years which can be seen in the profit margin chart above.

Overall, the financial statements indicate an efficiently run company on a growth trend with increasing profitability.

Relative Valuation Analysis

Using financial and comparative data from S&P capitalIQ, Amazon was valued using Enterprise Value. The industry average TEV/EBITDA multiple was found out using the following competitors and peers in the tech industry – Alphabet, Expedia, Facebook, eBay , Twitter, Netflix, TripAdvisor, Altaba, Zillow group to get a value of 58x.

TEV = Market Capitalization + Interest Bearing Debt + Preferred Stock – Excess Cash

The high industry average TEV/EBITDA multiple seems extremely high compared to other industries and this is because the market caps in the tech industry, especially the large cap companies that have been used here, are generally high while excess cash is low.

With the industry average TEV multiple, Amazon’s EBITDA, and a figure of 477,170,618 for the number of common stock shares outstanding from Amazon’s latest 10-K filing, Amazon’s implied share price was calculated to be $1484.53. Given that Amazon’s current share price is $968 (Yahoo Finance, 2017) this calculation seems to suggest that Amazon’s shares are undervalued by almost a third, however, it’s possible that if a true industry EV average was calculated this gap may change.

The reason behind using TEV and not P/E ratio is that since the P/E ratio only depends on market cap and profits public equity companies may look expensive without looking at each company’s financials and capital structures separately. However, it is never sufficient to look at just one metric to take such a call and since all the firms are large cap and in the same industry a high-level analysis of PE ratios of some of Amazon’s competitors is also presented here using data from Nasdaq’s website.

We can see from the higher values of Amazon and Netflix that investors are willing to pay more for their shares, this is most likely due to expectations of growth from both companies. Netflix is currently in the middle of a global expansion, in 2016 expanding to SEA regions (Netflix Media Center, 2015). Apart from this Netflix is also expanding its content offerings, a particularly in non-US markets (Dynamiclanguage.com, 2017). Similarly, amazon is also in the throes of an expansion, not only into new regions to serve customers but also in the depth of its product offering in existing markets. Therefore, investors’ expectations of growth are not misplaced and this is reflected in the P/E Ratio.

Amazon’s stock price could be undervalued, given the expectations of future growth and fine management.

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Essay On Amazon's Business Model

Type of paper: Essay

Topic: Amazon , Business , Customers , Supply Chain , Network , System , Delivery , Logistics

Published: 02/20/2023

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In this age of digitized business world, Amazon’s model that creates efficiency, especially dealing with consumers online, and the key to growing and sustaining profitable business operations is the speed of logistics and string distribution network. Amazon’s logistic and supply chain management model has been able create a loyal and satisfied list of consumers and end users. This intent of Amazon as an organization is to be able create an experience for the users when they shop online and the speed and efficiency of the logistics and supply chain is the most important feature in view of the fact that the Amazons distribution network spans 220 countries globally, and always delivers on time. Another unique feature is the pricing strategy that provides the consumers value, hence, making the experience of the end consumers both cost effective and timely in terms of delivery. Amazon’s payment services enable the consumers to pay on other websites such as Kickstarte, SmugMug, Gogo Inflight to name a few, thus providing consumers convenience.

Amazon have been able to position themselves as the leaders by having a system that is seamless in terms of taking into account all the stakeholders into consideration sequentially i.e. products to suppliers and distribution centers to its final destination i.e. customers. Amazon utilizes the technological innovations to its operational advantage and primarily focuses on an ongoing analysis of the shopping patterns and a healthy relationship with suppliers to maintain the competitive advantage. The network technology is utilized by Amazon to assist in forecasting the purchasing patterns effectively, that helps in sharing the information with vendors to effectively reduce the order waiting time and managing the inventory. At the Amazon warehouse the accuracy of the system with regards to the products being identified in the warehouse, sorted, packaged, taped and labeled, is amazingly accurate due to the telecommunication network being enabled. Small teams work to execute the process in a seamless manner and reduce defects effectively, while achieving the company’s goal of a green environment. The aforementioned helped in decreasing the defects of mishandled inventory by 4% from the earlier 12% and supplier support helps in the process improvement vastly by delivering 99% on global orders in the traditionally busiest festive period. Postal hubs, delivery infrastructure and carrier services are part and parcel of the Amazon’s logistic system of delivering on time. Amazon has 96 efficient fulfillment centers, being run through highly developed software that has been updated 280 times only in 2013. The main premise of the software is keep a check and balance of ordered inventory in the boxes as per requests; a truck fleet is at hand to deliver, besides, improving software and running a very smooth global customer centric web service. Sunday delivery in USA, bike couriers in India and China and aerial vehicles, are all work in progress, Amazon order delivery has improved immensely.

Every organization has a key operational mechanism that contributes to their success and in the case of Amazon, logistics system is the key and its effective operations help them save cost, in spite of this it is reported that only 40% of capacity is utilized by Amazon and with the launch of new products such as FireTv, Prime to name a few, that impacted the growth in online orders.

Conclusion:

Amazon as an established online retail giant, has been growing constantly, as evidenced from the 2014 3rd quarter sales increase of 20% that amounts to a massive $20.58 billion. The numbers reaffirm the steps taken as discussed earlier in supply chain and logistics to achieve new heights in sales and customer loyalty, besides; Amazon is not sitting on its laurels, as the launch of a mobile app to revolutionize cards payments, with Amazon leading the way forward in the industry.

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There are mainly 4 priorities of Amazon when they established their online venture. The four priorities are convenience, selection, price, and customer service. E-business gave the Amazon a major advantage i.e it opens for 24 hrs or anyone can buy anything 24hrs a day. Various functions such as reviews, e-mail notifications , product recommendations, etc are given by Amazon in their website. Wide range of products are also provided by Amazon. They have an inventory of millions of products at a time.

Essay about Business Strategy of Amazon

As discussed in the case study, the advertising and marketing strategy of Amazon have been focusing on how the products would gain interest from their target market and how they can be able to generate sales with their products. This is Amazon’s stronghold where it continues to yield strong sales revenue by leveraging off its excellent online shop in different locations, such as in UK and other country, strong brand name and excellent reputation among customers. Amazon has also been continuing to create affiliate websites to expand their business market among various consumers.

How Competitive Advantage And How Does It Manage A Company 's Business Model?

Management level uses the business model to establish the strategies for the company’s operation and thus create competitive advantage over the company’s rivals and make more profit.

Amazon.com Case Study Essay

  • 6 Works Cited

Amazon’s core competencies are in its ability to effectively use and develop technology to drive site traffic and enhance the customer experience. Their distinctive use of website real estate coupled with their ability to leverage their brand and effectively use that leverage to deliver low prices and high quality products, makes them a leader in online retailing. Their partner brands and their ability to adapt and recognize deficiencies enable them to effectively cut out the middle man, or at the very least, partner with them.

Global Business Environment

A business model is a company’s perception and conception of how the set strategies that a company pursues

Article Review: Why Business Models Matter

As mentioned in the article, a good business model tells a good story. Effectively communicating an organization’s business model and strategy to all the members (employees) of the organization can enhance the company’s performance. By understanding where each individual stands and how they contribute to the value chain,

The Business Model Essay

However, this paper chooses this definition as theoretical perspective of analysis for this paper subject to the following modifications: A business model is overall framework and philosophy by which a company (intends or) creates value in the market place through enhancement of its own combination of raw or in-put materials to create products (tangible and intangible including services), product packaging and systematic distribution in order to generate some or the best possible profit.

Related Topics

  • Strategic management
  • Strategic business unit

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COMMENTS

  1. Amazon's Business Model

    It is identified as the world's largest online retailer, established in 1994 and launched in 1995 by Jeff Bezos, under his regret minimization framework. We will write a custom essay on your topic. Its business is not only limited to America, but also spans United Kingdom, India, Germany, Canada, Spain, France, China and Japan (Amazon.com Inc 1).

  2. Amazon Business Model

    Amazon Marketplace: The company's first revenue stream, Amazon.com, accounts for more than 42% ($220 billion of $513.98 billion revenue in 2022 from its online stores) of the income. Third-party sellers accounted for an additional $117.71 billion of revenue.

  3. Amazon: Business Model Analysis

    1) Amazon's business model is easy to copy, depriving the company of a share of the profits. 2) Amazon has shallow margins due to high costs. 1) Entering markets in more and more countries around the world. 2) Possibility to monopolize the U.S. food market. 1) A large number of fake products can harm a person.

  4. Amazon's Business Model: A Case Study

    What is their business model? Many academics believe that Amazon's outstanding success as an Internet retailer compared with many of its rivals has been due largely to its ideal business model and swift response to the changing market since its inception. (Global Market Information Database, 2003) To begin with, Amazon chose the perfect ...

  5. Analysis Of Amazon's Business Model Free Essay Example

    Essay Sample: A business model is a plan which determines that how an organization will generate revenue and how it will create and capture value. A business model has ... Amazon's business model can further be understood as pure click business model because it has presence in online market only and did not have any physical stores. But since ...

  6. Amazon's Business Model: A Case Study

    Decent Essays. 1449 Words. 6 Pages. Open Document. Amazon: A Case Study Features of Amazon's Strategy Amazon understood firsthand that the competitive advantage of a company originates immediately from how distinctive the organization's resources and competencies are. Amazon is able to both engage in production at a lower cost and generate a ...

  7. Amazon 's Business Model Analysis Essay

    Amazon 's Business Model Analysis Essay. Amazon.com is ranked number one out of the 'Top 25 U.S. E-commerce Retailers (ranked by annual sales) ' as of 2016 (Zaczkiewicz, p 1). Amazon ranks above many other e-commerce retailers, such as Wal-Mart, Apple, Staples, and Macy 's. The business model, customer value propositions, revenue model ...

  8. Succeeding in the Digital Economy

    Customer groups that interact with an integrative business model can benefit from the greatest number of NE and OE complementarities. This leads to enhanced consumption experiences and better customisation. For Amazon, Prime plays the role of the integrative business model, as it bundles multiple services (free shipping, video streaming, etc ...

  9. PDF AMAZON, E-COMMERCE, AND THE NEW BRAND WORLD

    acknowledges that Amazon is not to blame for department store failures, but its impact cannot be ignored. In 2016, the company accounted for 53% of all the incremental growth in online shopping and a study found that nearly half of online searches begin on Amazon.com.7 Furthermore, Amazon's unusual business model makes it nearly

  10. Amazon Business Model Essay

    Amazon started with Jeff Bezos' idea on creating a company based around selling on the internet (Int. Directory). In the 1994, Jeff left the Wall Street firm D.E. Shaw, moved to Seattle. There, he created a business plan, from which Amazon was born. Jeff projected a 2,300% of annual web growth over time from selling on the internet.

  11. Amazon Business Model Analysis

    Diversification Strategy Of Amazon 1112 Words | 5 Pages. Amazon has achieved many milestones from starting in the founder's garage in 1994 to the growth in revenue to US$147.8 million in 1997 and then to the revenue growth of US$177.866 billion in 2017 (Amazon, 2018a, Amazon, 2018b and Jurevicius, 2018).

  12. The Genesis of Amazon: how Jeff Bezos Built an E-Commerce Empire

    Within a month, Amazon had sold books in all 50 states and 45 countries, surpassing even Bezos's wildest expectations. The early days of Amazon were all about relentless innovation and a deep commitment to customer satisfaction. Bezos was determined to make Amazon not just an online store, but a customer-centric technology company.

  13. Amazon Business Model

    Due to Amazon.com building their business model around their customer 's ever-changing tastes and preferences, they were able to avoid the dot-com bust - a period between 2000-2002, where many dot-com companies went bankrupt (Dot-com bust, 2012). Amazon.com has successfully managed to make its customers to feel that anything they could possibly ...

  14. (PDF) Analyzing the Amazon success strategies

    Final ly, Realizing economies of. scope and scale (Modi et all, 2000). Amazon.com's marketing strategy is. designed to s trengthen the Amazon bra nd. name, increase custo mer traffic to the ...

  15. What Is Amazon's Business Model

    What Is Amazon's Business Model. Amazon is the world 's largest online retailer. The company offers a wide range of products and services through its websites which sell more than 40 categories of goods such as books, electronics, jewelry, and fashion clothes. The products include merchandise and products the company purchases for resale from ...

  16. Amazon's business model

    Essay: Amazon's business model. 24 March 2023 15 November 2017 by Essay Sauce. Essay details and download: Subject area(s): Business essays; Reading time: 6 minutes; ... Amazon's business model is to sell products through its online customer facing website to customers across the world. Amazon does this by selling items from its own ...

  17. Essay On Business Model For Amazon

    972 Words. 4 Pages. Open Document. BUSINESS MODEL FOR AMAZON: Amazon has existed in the ecommerce technology world since their inception. They think like a technology company and agile innovators, only innovative in everything they do, not just technology. They are not afraid to try new things and they can get things done quickly, thanks to the ...

  18. Amazon's Business Model Essay

    Answer 1: In this age of digitized business world, Amazon's model that creates efficiency, especially dealing with consumers online, and the key to growing and sustaining profitable business operations is the speed of logistics and string distribution network. Amazon's logistic and supply chain management model has been able create a loyal ...

  19. Amazon Business Model

    Amazon started with Jeff Bezos' idea on creating a company based around selling on the internet (Int. Directory). In the 1994, Jeff left the Wall Street firm D.E. Shaw, moved to Seattle. There, he created a business plan, from which Amazon was born. Jeff projected a 2,300% of annual web growth over time from selling on the internet.

  20. Examples Of Business Model Of Amazon

    Examples Of Business Model Of Amazon. Decent Essays. 1545 Words. 7 Pages. Open Document. BUSINESS MODEL: A business model describes the rationale of how an organization created, delivers, and captures value. It is an outline of the general details of the operations of the business. Business Model is a strategic plan that is used by a company ...