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1705217 - How to Assign Agents for a Step in a Workflow
- Error: WO 590 - No agents found for this task
- Notification sent to the incorrect agent(s)
- No possible agents determined
Environment
- Materials Management (MM)
- SAP R/3 Enterprise 4.7
- SAP ERP Core Component
- SAP enhancement package for SAP ERP
- SAP enhancement package for SAP ERP, version for SAP HANA
Agent determination, Dynamic rule assignment , workflow , assignment , KBA , MM-PUR-GF-WOF , Workflow , MM-IV-INT-WF , Workflow , How To
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What are workflow rules?
Fabian Bentz
Excerpt from Practical Guide to SAP Workflow Agent Determination by Gretchen Horn.
A workflow rule is just one of the multiple ways to define an agent, but it deserves its own chapter because there are many ways to define rules. A workflow rule is the most flexible definition type available. Workflow rules are created via transaction PFAC.
Figure 3.1: Rule assignment possibilities
Workflow rules are used to determine agents in multiple areas. Figure 3.1 shows all the places where a rule can be assigned. A rule can be used to find the responsible agent(s), both from the task as a default rule (2) and from the workflow where the main agent assignment is made (1). In addition, rules are used to define default notification recipients (completion, missed latest start, etc.) from within the task (3). Rules can be used inside the workflow definition to define the deadline and notification agents (4). Finally, a rule can be used to define a workflow-specific administrator. If a workflow administrator is defined in the workflow, then this will override the system-defined workflow administrator.
Keep reading!
Dive into agent determination in SAP Business Workflow in this comprehensive guide. Explore the types of workflow agents and how each agent type is defined. Discover how agent types can be defined within the task and workflow definition. Explore workflow rules and clarify the various options for defining rules. Obtain expert advice on the functionality available to agents for processing work items and how to support them as a workflow administrator. Walk through the available reports that focus on the agents of workflow instances and learn how to identify errors, pinpoint areas for improvement, and reveal bottlenecks in workflow processes. Learn about best practices for agent administration and troubleshoot common errors. Examine detailed workshops exploring rule definition, modeled deadlines, ad hoc agents, and release procedures.
– Fundamentals of SAP Business Workflow agent types and agent determination – Example rules defined using responsibilities, ABAP, evaluation paths, organizational data, and BRF+ – Agent administration and reporting – Deep dive workshops exploring rule definition, modeled deadlines, ad hoc agents, and release procedures
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In your workflow go to your activity for which you want to attach the agent. Here in agents tab choose 'Rule' and give the above Generated Rule Number. Bind the variables from your Activity to Rule container (Ie send the vbeln etc from workflow to rule) .
There are two possible approach to customize agent determination of a standard workflow, which are as follows, · Customizing an Existing Agent Rule · Making a copy of the existing rule. Customizing an Existing Agent Rule: For explanation purpose let us consider the standard Purchase Order workflow (WS20000075).
Rule Category Agent Determination: Defining Responsibilities. When rule resolution is performed, an assignment table is evaluated in which Organizational Management objects (jobs, positions, users, organizational units) are assigned to the various versions of the rule parameters.
1. You can use Rule for agent assignment binding in the workflow step level. 2. There is also Default Rule Tab in the Standard Task level. You can maintain Rule in the PFAC transaction. Regards, Masa. Add a Comment. Alert Moderator. Vote up 0 Vote down.
Before you define a rule using responsibilities, you must know the task or the workflow step whose agents you want to determine using the rule. You need information about the container elements used in the workflow/the task, so that you can use them in your responsibility rule.
In this blog I would like to talk about creating custom rules in SAP Workflow.The rules can be created or changed using the standard SAP transaction. PFAC. .Once the rules are created you can call these rules in any workflow via the rule container.
Use. You use Rules in the following cases: In a workflow, you want to specify the responsible agent of a step or the recipient of a single-step task. If you assign steps to organizationally suitable employees, responsibilities and authorizations are managed efficiently, and bottlenecks are avoided.
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We have the ability to link the Custom Responsibility rule to our workflow scenario by assigning it to the Extended Responsibility context under the Agent Rule tab. If you notice the Parent Context ID, it is the Standard Workflow scenario.
A rule can be used to find the responsible agent (s), both from the task as a default rule (2) and from the workflow where the main agent assignment is made (1). In addition, rules are used to define default notification recipients (completion, missed latest start, etc.) from within the task (3).