essay about advantages and disadvantages of online shopping

Essay on Advantages and Disadvantages of Online Shopping

In a world full of technologies, nothing is left from the impact of digitalization. With the emergence of the internet, everyone is going digital. Now we have power in our hands. We can book movie tickets online, we can pay bills online, we can book vehicle tickets online and even we can order food online. When everything can be done through mobile then why not shopping? Yes, you can shop for anything from your mobile phone.

Essay on Online Shopping

Advantages and Disadvantages of Online Shopping Essay in English

Here, I’m providing short and long essays on the Advantages and Disadvantages of Online Shopping. This topic will be useful for students and everyone who is still confused with this mode of shopping.

Advantages and Disadvantages of Online Shopping Essay 10 Lines (100 – 150 Words)

1) Online shopping is when you buy a product or service over the internet.

2) Online shopping allows you to purchase goods anytime, whether it is day or night.

3) In online shopping, your item is delivered at home without going anywhere.

4) Goods purchased online are cheaper than those available in the offline markets.

5) In online shopping, customers are loaded with a variety of options and offers.

6) Online shopping is more prone to cybercrimes.

7) It has a higher chance of receiving damaged or unwanted products.

8) Online shopping sometimes does not provide full customer satisfaction.

9) Quick delivery of products is not possible while shopping online.

10) Online shopping is not meant for people who do not have smartphones.

Short Essay on Pros and Cons of Online Shopping (200 – 250 Words)

Online shopping, sometimes also referred to as e-shopping is a modern technique of buying products by making use of the internet. A wide variety of things are available in the online market. You can easily purchase them with the help of your mobile phones, laptops, tablets, etc.

Online markets are blessings for working people who follow busy schedules. People who do not want to waste time by going to the markets; they can easily buy products online. You can sit on the sofa while making any purchase. However, online shopping does not restrict you with their timings. They are open all the time on all the days of the week. All you need to do is a few clicks on your mobile phone and the product is at your home.

But it can raise several security related issues. Doing payment online requires more attention and care. Because of this reason, many people set their foot back from online shopping. Online shopping sometimes disappoints you by delivering wrong or damaged products. In fact, the long wait for product delivery is not suitable for urgently required items. While shopping online, many sites apply delivery charges on the products; hence you need to pay an extra amount. Online shopping is not suitable for the purchase of many products as you cannot check the actual quality of the product. Seeing only pictures is sometimes not sufficient to make choices.

Long Essay on Advantages and Disadvantages of Online Shopping (500 – 600 Words)

Introduction

Earlier people used to go to distant markets to buy necessary things. There was no other available option for shopping. But now with the changing time, we have changed our method of buying things. Nowadays, people have the option to choose whether they want to go to the market or the product will get delivered to their doorstep. Yes, this can be possible when you shop online.

Making use of the internet to buy products is called online shopping. In online shopping, we can shop anything by picking them from the virtual online stores and ordering them at our address. It is a simple and convenient mode of shopping.

Online Shopping: Brief History

After the emergence of smartphones and internet technology, online shopping came into existence. Initially, it was designed to promote and advertise the products of the companies. Later, it was made possible to exchange goods using the internet. In 1994, the first secure shopping channel was established. Flowers, wines, and chocolates were the initial products that were sold online. Later the online market flourished and wide varieties of products were made available.

In 1995, Amazon and eBay established its site for online shopping followed by Alibaba in 2003. Soon after, many other online shopping sites have made their place in the market.

Advantages/ Benefits of Online Shopping

Online shopping offers huge advantages to their customers. The dependency of people on online shopping is increasing day by day. During the days of the pandemic, online shopping was the savior of the time. Some of the major advantages of online shopping are as follows:

• Flexibility: Online shopping is a flexible way of purchasing products. There is no time bound in an online market. Whenever you are free, you can scroll down for your favorite items and order them.
• Big savings: You can save your fuel, energy, as well as the time when opting to online shopping. No need to move anywhere, just move your fingers.
• Comparison: During online shopping, you can easily compare the prices of different products from different sites. While offline shopping, going to various shops to compare prices will be a hectic job.
• Huge options: Unlike limited items in the physical shops, online stores are flooded with a wide variety of items. They offer a huge option to choose from.
• Good deals: Online shopping sites throw various good deals to their customers. During any occasion or festive season, they offer discounts and low prices.

Disadvantages/ Cons of Online Shopping

No method can fully satisfy customers, and so the online method of shopping. For some people, it is a boon while some still fear shopping online. Some of the disadvantages of online shopping are listed below:

• Security: The main fear people experience while shopping online is security. If not taken proper precautions, you can easily be the victim of online fraud. Payment and privacy are other concerns associated with the online market.
• Satisfaction: Online shopping does not provide full customer satisfaction as you are not allowed to check the product physically. There are many chances of wrong product delivery.
• Difficult to return: If you are not satisfied with the product, you can return them but the process is not that simple. Some sites do not even offer an exchange or return policy.
• Delivery: While ordering anything online, it takes time to reach your destination. Therefore, you need to wait for some days to receive the product.
• Bargaining: Offline markets are a good place for people who are experts in bargaining. In online stores, prices are fixed and you cannot deny them.

Today the number of people who shop online is comparatively high.  The growing trend of online shopping has turned many people towards purchasing things online. However, many still prefer to go to physical shops to buy things. Among online shopping and offline shopping, people can choose the way that suits them better.

I hope the above given essay on online shopping will be useful for you in knowing the advantages and disadvantages of this modern mode of shopping.

FAQs: Frequently Asked Questions on Advantages and Disadvantages of Online Shopping

Ans. Amazon.in, Snapdeal.com, AJIO.com, Myntra.com, Flipkart.com, etc are some famous sites for online shopping.

Ans. Amazon.in, founded by Jeff Bezos is the leading online shopping site in the world.

Ans. Michael Aldrich was the inventor of online shopping, who established the technique of e-commerce in 1979.

Ans. You can buy many things online like clothes, groceries, electronics, packaged food, furniture, beauty and personal care products, toys, home decor, etc.

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Band 9 Essay Samples | Advantages and Disadvantages of Online Shopping

by Manjusha Nambiar · Published December 2, 2014 · Updated April 23, 2024

Nowadays online shopping becomes more popular than in-store shopping. Is it a positive or a negative development? Give your reasons and examples.

Now that we can buy just about anything with a few mouse clicks from the comfort of our home, very few people actually feel the need to venture into brick and mortar stores. There is no denying the fact that online shopping has become more popular than in-store shopping. This trend has both positive and negative aspects.

The huge popularity of online shopping can be attributed to the fact that it makes shopping easier. It saves both time and money. Buyers no longer have to drive all the way to shops to buy things. Also, online stores tend to offer attractive prices probably because they have lower overhead costs. This allows them to sell items for deeply discounted prices. This can lead to major cost benefits for shoppers. In addition, online shopping makes it easy to buy things from any part of the world. Even if an item is not available in your country, you can buy it from online stores. Online shopping also allows you to compare prices before hitting the purchase button.

On the flip side, the ease of online shopping has made many people compulsive shoppers. Most of us spend lots of time on the internet every day. And while we are on the internet, we get bombarded with numerous advertisements. For a compulsive shopper, this is a good reason to splurge. The fact that online shopping encourages us to buy things that we do not need or use cannot be denied. This can lead to debts. Also, there are security concerns. When you buy things online, you run a small risk of getting your financial information exploited by hackers. Of course, good anti-virus and anti-malware programs can offer a great deal of protection. But almost every week, we hear about data breaches at major online retailers.

To conclude, online shopping has several advantages and disadvantages. However, the advantages outweigh the disadvantages. Of course, the shopper has to exercise some common sense and keep their device free of malware if they want to enjoy the benefits of online shopping.

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Pros and Cons of Online Shopping

6 Benefits and Drawbacks to Keep in Mind When You Shop Online

Pros of Online Shopping

Cons of online shopping, how to make the most of online shopping, money-saving tips for online shopping, frequently asked questions (faqs).

The Balance / Jiaqi Zhou

Online shopping is more popular today than ever before. U.S. businesses pulled in a record $285.2 billion from retail e-commerce sales in the fourth quarter of 2023, according to the U.S. Census Bureau. For comparison, retail e-commerce sales were $69.2 billion in the same period one decade prior.

Due in part to new and growing technology, online shopping has become incredibly easy and convenient. It also offers a greater selection than one storefront, opening the doors to products and services that may not be available at a nearby brick-and-mortar store .

While online shopping comes with several benefits, there are drawbacks to know about, too. Let's dive deeper into the pros and cons of shopping online.

Key Takeaways

• Online shopping is convenient and offers a variety of products you may not be able to find at your local stores.
• It's easier to comparison shop online, where you can access prices, reviews, and product details with a click.
• When you shop online, you need to wait for your product to be delivered to you, and you might spend more than you would if you went to a brick-and-mortar store.
• There's also a risk of fraud when you shop online. You can combat this by choosing trusted stores and paying with a card that offers fraud protection.

Convenience

Greater selection

Easy access to information

Can be more expensive

Increases risk of fraud

Leads to longer wait times

Using your computer or another digital device for your shopping needs can be convenient, offer more options, and provide insight you might not find in person at a store.

The greatest benefit of online shopping is its convenience. Through the digital space, you can buy almost anything you want from the comfort of your own home. Since online stores are open 24/7 and accessible from anywhere with internet access, it's easy to fit online shopping into your life no matter how busy you are. You don't have to plan your purchases based on when a brick-and-mortar store is open and available to serve you.

Greater Selection

Because products online live within the digital space, online retailers are not restricted to shelves and often have more inventory on hand with a wider selection of products. Also, online shopping gives you the chance to buy anything from any retailer, no matter where you're located. If you're in the market for a new lamp, for example, you'll have more options available to you than you would if you only shopped at stores in your local area.

Easy Access to Information

When shopping online, you will often find more details about a business's products than you would get in physical stores. Instead of speaking to one or two sales associates in person, you can peruse product descriptions, recommendations of similar products, and reviews from other shoppers online that may help you make a more informed purchasing decision.

Online retailers also tend to have membership options, typically via email or newsletters, that give shoppers early access to sales, seasonal releases , and other events. This way, you can be one of the first to know of offerings from your favorite brands.

Shopping for items online can also have its pitfalls, including hidden price mark-ups, an increased risk of fraud, and the inability to use or wear the item you purchased right away.

Can Be More Expensive

Online purchases can cost you more for several reasons. Even though many major online retailers offer free shipping, they generally require you to meet a minimum to qualify for it. In addition, online retailers may use several strategies to encourage you to buy more items or more expensive items than if you were shopping in person.

Depending on the state you live in, you may be required to pay an internet sales tax , too. In Texas, for example, you may have to pay a tax on out-of-state purchases delivered into Texas or purchases made from online-only sellers.

Many online retailers take part in digital tactics to convince shoppers to make more purchases, often considered impulse buys . Some include using "limited-time" sale pop-ups that reset every time users reload the page, fake customer testimonials, or messages that promote higher-cost items.

Increases Risk of Fraud

Unfortunately, online shopping scams do exist. According to the Federal Trade Commission (FTC), online shopping is among the most common fraud category for consumers. Some scammers pretend to be legitimate online sellers with fake websites or create fake ads on real sites.

Always pay by credit card rather than a debit card, as you can easily report fraud to your credit card company. Also, it is best to avoid online sellers that only accept payment via money transfers, gift cards, or cryptocurrency. Scammers may encourage you to pay through these methods so they can access your money faster.

Leads to Longer Wait Times

When you shop at a brick-and-mortar store, you can generally walk away with the product you bought and use or wear it right away. Online shopping forces you to wait days, weeks, or even longer for your order to arrive. If you're in a time crunch and need a product right away, such as a gift, going to an in-person shop may be a better option for you.

These tips can allow you to enhance your online shopping experience.

Know Which Products to Buy Online

Some items are better to buy online than others because you can find countless consumer reviews, discounts, or other deals pertaining to them. For items you regularly use (such as a laptop, phone charger, luggage, or textbook), the internet may be the best place to compare offers. For things you require to have long-lasting value (like a car) or must get right away (such as groceries), shopping in person may be best.

Additionally, if there's a brand you trust or are familiar with, it may be best to bypass third-party sellers and purchase directly from their website in order to avoid potential counterfeit products or unauthorized resellers.

Read Reviews

Before you check out, read reviews on the retailer's website as well as third-party sites like Google and Facebook. This can help you find out if the retailer is legitimate and whether there may be any potential issues with the product you're about to invest in. Reviews are beneficial for small businesses , too. Ninety-seven percent of consumers read online reviews of local businesses, according to marketing consultancy BrightLocal.

Some companies have more nuanced review options than others. Clothing rental service Nuuly, for example, lets customers add photos of themselves wearing products with written reviews, enabling future customers to make empowered, smart purchasing decisions.

Examine Product Details

If you’re interested in a product, read its description. Make sure you know what it’s made out of, whether it comes with a warranty, what sizes are available, and so on. By doing so, you can avoid unwanted surprises that cost you time, money, and headaches when the product arrives.

There are many ways to save some money while making online purchases. Consider these tips to improve your online shopping experience.

Comparison Shop

If you have a specific product in mind, it's in your best interest to comparison shop, similar to how you would when looking for life insurance. Look at various online stores that offer what you want. Then, compare prices so you can find the best deal.

As you comparison shop, read product descriptions very closely. The FTC recommends looking out for words like "refurbished" or "vintage," as this could mean a product will arrive at your door in less-than-perfect condition.

Follow Online Retailers on Social Media

Online retailers often promote their sales and discounted items on Facebook, Instagram, and other social media channels. If you follow some of your favorite companies on social media, you may be one of the first to see and purchase the latest offers.

Use Money-Saving Apps or Plug-ins

There is no shortage of apps or plug-ins that allow you to save money online without the hassle. Some examples are Honey, Swagbucks, Capital One Shopping, and Rakuten. You can also look for coupon codes online on sites like RetailMeNot.com and Coupons.com.

How do you get your money back from an online purchase?

This process varies by retailer. Some may automatically refund your money when you report a problem with your purchase; others may require you to return the product first. You may not be able to get your money back at all, especially if it's after the retailer's return window. If you're buying something that may not work for you, like clothing, check the retailer's refund policy before you buy.

How has the internet changed shopping?

The internet has completely changed the shopping experience. People have access to products from around the globe. Payments are instant, and recommendations are tailored to your shopping and browsing habits. Brick-and-mortar retailers have had to respond by launching websites and improving their in-person customer experience.

U.S. Census Bureau. " Quarterly Retail E-Commerce Sales ," Page 1.

U.S. Census Bureau. " Quarterly Retail E-Commerce Sales 4th Quarter 2013 ," Page 2.

Texas Comptroller's Office. " Taxes: Online Orders - Texas Purchasers and Sellers ."

University of Michigan. " Impulse Buying: Design Practices and Consumer Needs ," Pages 6, 9, and 11.

Federal Trade Commission. " Consumer Sentinel Network ," Page 8.

BrightLocal. " Local Consumer Review Survey ."

Nuuly. " Forget Me Not Mini Dress ."

Federal Trade Commission. " Online Shopping ," See "Comparison Shopping."

IELTS Writing Task 2: Essay on online shopping/virtual shopping/e-shopping; with planning and model answer

This IELTS Writing Task 2 post is about ‘online shopping and its merits and demerits’ . Here, I’ve discussed the advantages and disadvantages of virtual/online/e-shopping and presented a model answer on this Task 2 question. This model answer can guide you to write an answer to any online shopping related essay.

Let’s have a look at the question we are going to discuss today.

The language of this task 2 question can be different in different exams.

Here’s another example of the same question:

An increasing number of people are buying what they need online.

What are the advantages and disadvantages for both individuals and companies to shopping online?

Nowadays, e-shopping or shopping online has an increasing trend among shoppers. It has both positive and negative sides. First, we need to make a plan for writing on this topic.

Here’s a short plan that may help you.

Planning and organisation:

Here is how I’ve planned the essay with a 4-paragraph structure:

• Introduction: topic + thesis (2 sentences can be sufficient): Introduce the topic – ‘online shopping getting more popular’. Then write a thesis on how you are going to show that there are some positives and negatives of the issue.
• Body paragraph on the reasons behind virtual shopping being so popular: You can write about straightforward ideas e.g. people get more convenience, and availability or choice of products. Give some real-life examples here.
• Body paragraph on the negative sides of online shopping: Again, present some very general ideas e.g. customers get cheated and people become more isolated. Give some real-life examples here too
• Conclusion: restate your ideas Online shopping has both advantages and disadvantages. You can give your personal opinion on how the disadvantages can be reduced.

Now let’s take a look at the model answer.

Model answer: expected band score – 7.5 to 8.0

In recent years, the rate of in-store shopping has plunged due to vast opportunities for buying different products including daily necessaries from hundreds of online stores. This essay will try to demonstrate chances such as convenience and product availability as the reasons behind the popularity of e-shopping whereas it will focus on swindling and isolation as the pitfalls of this issue.

Initially, the prime reason behind the popularity of e-shopping is convenience which can be easily understood from the thousands of virtual shops all over the world. To illustrate, people nowadays are busier than ever because of the fast pace of the world and they want to save as much time as they can for relaxation. Virtual shopping gives this magnificent prospect of time-saving and so people enjoy taking it. Besides, superstores sometimes run out of products in the precise moment when people need them which online shops rarely have this crisis. For instance, I needed a flat-screen monitor a few months ago but my local store had it out of stock. When I peeped into some online stores I found it easily on eBay.

Meanwhile, though shopping on the internet looks very promising, it is not without its setbacks. Many people, mostly the newcomers, regularly complain of getting tricked on virtual shopping and the rate of complaints is increasing at a faster rate. To explain, one of my friends has recently got swindled when he paid in advance for a smartwatch. Additionally, people often become isolated in their rooms through e-shopping which can affect their feelings and behaviour. As an example, a friend of mine started shopping online a couple of years ago even though the nearest superstore was only 500 metres away. His neighbours, nowadays, describe him as an ill-mannered and antisocial person which, needless to say, is the result of being home and becoming isolated from the outer world. 

In brief, virtual shoppers obtain greater benefits if compared to in-store shoppers. Converting such shopping to a stress-free experience, it is turning out to be progressively more convenient. However, as clients may sometimes get deceived and become cut off from the social world, concerned authorities should look into the matter cautiously. (360 words)

Here are some other Task 2 questions which can be answered taking help from the given essay example on online shopping:

• Some people support online shopping because it is convenient, while others argue that shopping on the internet poses threats. Discuss both views and give your opinions.
• Nowadays on-line shopping has become more popular than in-store shopping. Is it a positive or a negative development?
• Nowadays many people go shopping in their free time. Shopping has replaced many other activities that people used to choose as their hobby. What are the reasons for this? Is this a positive or negative development?

If you have written any answer to this question, you can post it in the comment box and we can discuss about it in details. 

Click here for a model answer to Cambridge 14 Test 4 Writing Task 2

Click here for a model answer to agree-disagree topic: elderly or young people as company leaders

Click here for a model answer to advantage-disadvantage topic: online shopping

Click here for a model answer to opinion essay: urbanization in countryside/ problem of housing

Click here for a model answer to opinion essay: qualities of a good supervisor/boss

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Home — Essay Samples — Business — Online Shopping — Benefits of Online Shopping

Benefits of Online Shopping

• Categories: Consumer Behavior Online Shopping

About this sample

Words: 637 |

Published: Mar 25, 2024

Words: 637 | Page: 1 | 4 min read

Table of contents

Introduction, body paragraph 1: convenience and time efficiency, body paragraph 2: accessibility and variety, body paragraph 3: economic benefits, counterarguments: potential drawbacks and challenges of online shopping.

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Give the the Advantages and Disadvantages of Online Shopping- IELTS Writing Task 2

Updated On Dec 27, 2023

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The Essay Writing section of the IELTS Writing Module can be a difficult task for many IELTS Aspirants. Thus, it is vital that you polish your essay writing skills before attempting the IELTS.

Below is a sample IELTS Essay for the IELTS Essay topic:

Give the advantages and disadvantages of online shopping.

Advantages/Disadvantages essay

Introduction

Paraphrase the topic of the essay and mention that the essay will discuss both the advantages and disadvantages.

Paragraph 1 – Talk about the advantages of how online shopping can be beneficial for people.

Paragraph 2 – Implore the disadvantage of online shopping as the cause of concern.

Restate your opinions.

Sample Essay

Despite knowing what time it is on the clock or what the weather is outside or there is a pandemic, we can conveniently buy things that we want from online stores. Very few people feel the need to venture into the stores. There is no denying that online shopping has become more popular and less tiring than in-store shopping. This trend has positive and negative aspects, which are discussed in the following essay.

On the one hand, the online shopping brings in more benefits than in-store shopping. Firstly, it saves time for both buyers and sellers as buyers do not have to travel and sellers need not show their goods one by one to every consumer. Further, they can get a perfect knock-off on the prices and easily compare the products before hitting the purchase button, leading to significant cost benefits for shoppers. In this manner, people can make more sensible decisions after evaluating and considering the price, size, and models. Moreover, it enables them to shop easily from any part of the world.

On the other hand, shopping online does not enable to touch or see the product, in reality, making it hard to examine the quality of the product resulting in purchasing the product of poor quality and sometimes impossible to return or exchange the product, which in turn leads to squandering the money. Another concerning thing is that shopping online has made people compulsive shoppers. Furthermore, there is always a risk of getting financial information to be exploited by hackers for security reasons as there is always news of data breaches even from renowned brands and sites.

On a final note, I would say that the advantages outweigh the disadvantages of online shopping. Still, one must be careful of fraud and misrepresentation while buying from different websites.

Band 9 Vocabulary

Meaning – (of a disease) prevalent over a whole country or the world. Example – An influenza pandemic may have skewed the results

Meaning – a business enterprise, typically one that involves risk. Example – There was a recent joint venture between two aircraft manufacturers.

• Significant 

Meaning – sufficiently great or important to be worthy of attention; noteworthy. Example – There was a significant increase in sales after they advertised a heavy discount.

Meaning – done or chosen in accordance with wisdom or prudence or likely to be of benefit. Example – I do not think it is sensible to spend so much on a particular project.

• Squandering 

Meaning – wasting (something, especially money or time) recklessly and foolishly. Example – She squandered her allowance without any thought.

Meaning – irresistibly interesting or exciting or compelling. Example – Anna was becoming a compulsive viewer of the play.

Meaning – selfishly take advantage of someone in order to profit from them or otherwise benefit oneself. Example – 500 companies sprang up and exploited this new technology.

Meaning – an act of breaking or failing to observe a law, agreement, or code of conduct. Example – He sued the company for breach of the agreement.

Meaning – wrongful or criminal deception intended to result in financial or personal gain. Example – He claimed he was a licensed psychologist, but he turned out to be a fraud.

• Misrepresentation

Meaning – the action or offence of giving a false or misleading account of the nature of something. Example – She is seeking damages on allegations of misrepresentation.

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20 Pros and Cons of Shopping Online

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There are tons of online shopping sites where you can buy everything from plane tickets and flat-screen TVs to food, clothes, furniture, office supplies, movies, and lots more. While shopping online is convenient and fun, there are some disadvantages. Know the cons to realize the benefits of shopping at a traditional store.

The Pros of Shopping Online

There are, of course, distinct advantages of online shopping:

Time Convenience

In comparison to a brick-and-mortar store with fixed hours, online shopping venues are available any time, day or night. This is especially useful for parents with small children, anyone who works throughout the day, and during times of inclement weather.

Shopping Apps

Shopping from an app is a convenient luxury. Whether you're homebound or able to visit a store, shopping from your phone is a uniquely awesome experience.

Price Comparisons

When you visit a store, you most likely settle for whatever price the vendor has placed on a particular item. With online shopping, you can compare prices from hundreds of different vendors. Grocery store price comparison apps are a great option if you're not interested in doing this manually.

Discounts and Notifications

Online stores want to keep you as a customer, so they may offer deep discounts, rewards, and cash back if you sign up for their newsletters. This can keep you updated on all the best upcoming sales. Coupon codes—like the ones you can get from coupon code sites —are also extremely popular when shopping online.

Infinite Choice

Shelf space in a physical store is limited, which means the variety of goods is limited. This isn't true with online stores, where choices are abundant. If you don't see what you want at one store online, move on to the next one. As the consumer, you have the power to do that.

No Size Limitation

Another benefit is when the product you want to buy is too big to haul in your vehicle. Buying a boat from an auction site or ordering a tiny home online are just two examples of situations where your car just won't do the job.

Private Shopping

Ordering online is the preferred way to get something discreetly. Nobody has to see what you're filling your cart with, and some places even offer inconspicuous packaging so your delivery person is also none the wiser.

Zero Parking Struggles

Finding a parking spot can be a big reason you don't stop at a store. Especially around the holidays, there's a major benefit of no congestion when shopping online. When it's really busy, you might not even remember where you parked your car !

Home Delivery for the Disabled

Buying oversized items and not having to worry about parking are benefits everyone can take advantage of, but if you're physically disabled to the point that you can't drive or walk through a store, online shopping might be your only solution to ordering food, essential items, and other goods.

Easy Access to Consumer Reviews

It's easy to access consumer reviews for pretty much any product you can think of online, which makes for informed purchases. If you're not sure if you're up to buying something, conduct a little research by checking out customer reviews.

No Pressure Sales

If you don't want to experience awkward approaches by eager salespeople, you don't have to put up with that online. While you could consider pop-up ads a similar experience, they're a bit easier to suppress. Car auction websites are a great example of this.

Fewer Impulse Buys

This one depends on your shopping habits. If you find it easier to buy things you see in passing as you walk through a store's aisles, online shopping could save you money and even help you make healthier choices.

More Payment Methods

Another benefit of online shopping is that you can pay for things differently than you can at a physical store. Some retailers support PayPal, Bitcoin, or zero-interest payment plans, for example.

The Cons of Shopping Online

Here are a few disadvantages of internet shopping that might deter you from making your next purchase online:

No Inspection Ability

Things you order online could be larger or smaller than how they appear in the pictures, or the measurements listed for the product could have been written down incorrectly. And when you buy clothes online, you can't feel the material, see how it fits around your waist, or notice how it's made. Most online stores make it easy to return items for this reason.

Can't Always Talk to Someone Immediately

If you have a question about what you're about to order, or what you just ordered, you can't just walk up to an employee. You might instead have to wait a full day or longer to get your question answered. This situation is improving, however, as many sites have added an instant chat service or automated bot-answering screen to address concerns and answer questions on the spot.

Must Wait for Delivery

Need something no later than this afternoon? Not many online shopping sites have same-day delivery, and none of them offer the on-the-spot, take-home advantage that a physical store does. Some online shopping sites take weeks to deliver your order (though, they're in the minority).

Shipping Problems

You're more likely to have your package arrive broken, wet, melted, etc., or not arrive at all, when you're not the one who picked it up yourself. Even packages that do arrive could sit outside long enough for theft to occur.

Shipping Costs

Depending on what you buy, you could spend the same amount on just shipping costs, or sometimes even more. In-store shopping has no need to charge extra for shipping. Plus, depending on where you live, you might pay a bit more due to special taxes for online shopping.

Privacy and Security

Privacy and security are legitimate concerns for any online shopper. Your payment information could get stolen from the site, or someone who works there could copy your bank details and use them later on their own purchases. It's also hard to immediately recognize whether an online store is real or just there to scam you.

There are precautions you can take when shopping online to make the experience more secure. For example, pay attention to whether the site uses HTTPS , and protect your online accounts with secure, but different , passwords.

Legality Concerns

While this isn't a widespread problem, you could accidentally buy something that's illegal where you live. The product might very well be available from the website you're on, but it could also be illegal to order in your area. It's much easier for a website to offer these kinds of products than a store because websites can be created quickly and hosted all over the world with less oversight or concern for international shoppers.

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Seven (7) Advantages and Disadvantages of Online Shopping

• Post author: Edeh Samuel Chukwuemeka ACMC
• Post published: March 4, 2024
• Post category: Scholarly Articles / Tech Updates

Advantages and disadvantages Of online shopping: Information and Communication Technology has revolutionised the lifestyle and activities of individuals and organizations across the world. This is more pronounced in the area of commerce. Commercial activities have been redefined by technology. In years past, the physical  stores were the conventional places where goods and services could be purchased. However, this has changed with the emergence of online stores.  In today’s world, online stores have become the choice markets for shoppers.

There are many advantages which persons who buy goods and services on online stores enjoy. These advantages have been the motivation for the wide adoption of online shopping. On the other hand, there are risks and disadvantages associated with online shopping. Discussed below are the benefits, risks and disadvantages linked to online shopping.

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Table of Contents

Advantages (Merits) of Online Shopping

1. Convenience: This is the greatest benefit of online shopping and its most significant allure. Unlike physical stores where there are usually long queues and delays in the selection of products, online stores give shoppers the chance to select the products of their choice with ease. Shoppers are able to place orders for products within minutes or even seconds.

Another aspect of the convenience which online shopping offers is its round-the-clock availability. Most physical shops lock up before the day runs out. On the contrary, online stores are open every hour of the day and night. Shoppers on online stores therefore enjoy the advantage of being able to make purchases at their most convenient time.

2. Best Prices: Online stores offer buyers a wide range of products. These products are usually sold at prices lower than those obtainable in physical stores. During holidays, festivals and other periods, online stores offer huge discounts, cash backs and coupons to shoppers. Online shops also engage in flash sales. All these give online shoppers the chance to buy products and services at the best prices.

Most online stores are virtual market places where manufacturers advertise and sell their products or offer their services. Shoppers on these stores can transact directly with the manufacturers and service providers. This eliminates the middleman and helps shoppers to save money.

Similarly, different vendors make their goods and services available on online stores. In order to beat the competition and attract more patronage, these vendors cut down on the prices of their products and services. Online shopping gives shoppers the huge advantage of purchasing goods and services at cheap or affordable prices.

Also see: Best online shopping site in the United Kingdom

3. Greater diversity and variety: Physical stores are limited in size and the variety of products they offer. This limits the choice of shoppers and their ability to access diverse set of products. On the other hand, online stores are not limited in size and usually contain limitless number, sizes and forms of products. This is a great benefit of online shopping. Online shoppers are able to buy everything they would love to buy.

In some cases, some goods may not be available in physical shops in a particular territory or country. This limits the ability of people within that territory or country to get products or services of their choice. However, online shopping removes this drawback. Shoppers from any part of the world can access online stores and pay for any product or service without limitations of any kind.

4. Privacy: Online shopping offers shoppers the advantage of making purchases in private space. Unlike physical stores, shoppers on online stores can buy any product or pay for any service without being seen by others. The privacy which online shopping offers is valuable to persons who feel embarrassed buying some kind of goods in a physical store. Online shopping enables everyone to enjoy privacy while buying.

Additionally, online shopping offers a sense of security due to the privacy it offers. Any one can buy luxury goods or spend huge amounts of money on the purchase of goods and services without fear of being exposed to the view of criminals.

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5. Money, Time And Energy Cost: Online shopping helps shoppers save money, energy and time. In addition to the money which shoppers save as a result of discounts and low prices, they also save money on logistics. Transportation costs a lot of money and other resources. This is especially true for shopping outside the country of residence. By enabling shoppers to buy goods and services at any location, online shopping helps them save the money which would have been spent on transportation.

Similarly, online shopping helps shoppers save energy. Getting to a physical store and shopping in it requires a lot of energy. By enabling shoppers to shop at the comfort of their homes or offices, online shopping helps shoppers avoid stress and also conserve their energy. Online shopping also helps to save time by enabling shoppers to shop instantly and save time, which can be used for other activities.

6. Informed choice: Online shopping has a huge advantage of giving shoppers the opportunity to know the important details about a product or service before making a decision. Vendors usually attach pictures and descriptions to their products on online stores. This helps shoppers to know the important features and specifications of the product.

Moreover, most online stores have comment sections where shoppers who have bought a particular product can publish their experiences with the product and their opinions on the product and the vendor. This helps prospective buyers to know about the product and make an informed decision.

7. Avoid Uncomfortable Situations: In a conventional market, it’s common to get caught up in the crowd consisting of other people who also want to make purchases. For people who do not like crowds or dislike so much unnecessary body contact, it can get really uncomfortable. One can avoid all that by shopping online from the comfort of your home.

On the other hand, there is also the issue of seller pressure or influence. This is when the seller pressures a buyer to purchase an item, often by employing strong persuasion or enticing the buyer with promises or discount of low prices. This sometimes results in the buyer purchasing what he doesn’t really need. Most times, the seller persuades the buyer only because he want to make profits and not because he honestly thinks it’s a good choice for the buyer.

With online shopping, there is no such persuasion, and the buyer is able to make his choices without influence from any seller.

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Disadvantages (Demerits) of Online Shopping

There are several benefits of online shopping which have already been discussed. However, there are risks involved in or associated with online shopping. They represent the risks, losses or detriment which may result from online shopping activities.

1. Delays in Delivery: Products purchased on online stores are not made instantly available to shoppers. Such products would require shipping to the customer who paid for them. The shipping of the products usually takes a lot of time either as a result of distance or delay on the part of the shipping or logistics company. The delay in delivery may result in economic loss to the shopper.

2. Loss Or Damage of Goods : Products bought on online stores may be damaged or destroyed in the course of shipping or transportation to the shopper. This may be due to delay in the delivery, accident or negligence of the shipping or logistics company.

In other cases, the products bought on online stores may be lost in transit or delivered to the wrong address.

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3. Cyber Crime: Fraudsters and hackers usually target online shoppers. A shopper may fall victim to credit card fraud, phishing sites, or hackers in the course of shopping. Online shoppers may also suffer identity theft or fraud as a result of shopping on counterfeit e-commerce sites.

4. Inadequacy of Information: Although online stores display pictures of their products, the pictures may not accurately reflect the condition and features of the products. In most cases, the pictures are extensively enhanced and edited and this may deprive the shopper the knowledge of the true conditions of such products.

Also, the descriptions of the products may not adequately or accurately state the condition and features of the products. Some descriptions may be misleading or imprecise. In some cases, the descriptions not be sufficient to help the shopper evaluate the product. The description may be inadequate for ascertaining the texture, durability or quality of the product.

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5. Lack Of Opportunity to Bargain: Online stores do not give shoppers the opportunity to bargain with vendors concerning the prices of the products. This is unlike physical stores or markets where shoppers can haggle for lower prices.

6. Lack Of Experience: There are some products which are better experienced before being bought. For example, it is more desirable to try out a clothe or feel a piece of furniture before buying them. Online stores do not offer shoppers the opportunity to test, inspect or touch their products before making their orders.

7. Increased Internet Time: This generation of technology users are already spending an excessive amount of screen time, and online shoot only makes this worse. It’s easy to sucked into staying longer than planned on the internet when shopping online. This is probably because of all the amazing offers and products available on online stores.

Before we conclude, I would like you to quickly go through the video below for more points on the advantages and disadvantages of online shopping.

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In conclusion, there is no doubt that online shopping has become a preferred means of purchasing goods and services. It is efficient, cost-effective and accessible to everyone across the world. These benefits and more are being taken advantage of by millions shoppers who rely on online stores for their supply of goods or services.

However, there are risks associated with online shopping. These include fraud, delayed delivery of goods, and damage of goods during shipping. Those who wish to purchase goods or pay for services using online platforms must ensure that they use only reliable e-commerce sites and when appropriate, resort to physical or conventional stores and markets for their needs.

Edeh Samuel Chukwuemeka, ACMC, is a lawyer and a certified mediator/conciliator in Nigeria. He is also a developer with knowledge in various programming languages. Samuel is determined to leverage his skills in technology, SEO, and legal practice to revolutionize the legal profession worldwide by creating web and mobile applications that simplify legal research. Sam is also passionate about educating and providing valuable information to people.

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It is very good line and we are all students the understanding for a advantage and disadvantages for a online shopping

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Traditional vs. Online Shopping Essay

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Introduction

Shopping constitutes a compulsory function for humans in all walks of life. For a majority of people, shopping is an activity that has transcended from being merely a necessity to one that has become a favorite pastime that brings happiness, recreation, and ‘quality time with friends and members of the family. There are basically 3 kinds of shopping where we buy things we require, things we convince ourselves we require, and things we look at (window shopping) just for pleasure. In the modern world of today, it is possible to indulge in all 3 kinds of shopping by utilizing 2 methods: Traditional shopping and ‘Online’ shopping.

Traditional shopping involves shoppers physically entering a brick-and-mortar store or shopping mall to select items of their choice, pay for them in cash or by credit card, and either take delivery personally or have them delivered to their homes by the retailer. ‘Online shopping is a relatively new method of shopping that involves the shopper sitting in front of a Personal Computer at any location (it could be at home, in the office, in friends’ apartments or in internet cafes), browsing through different categories of products at selected websites either alone or with the assistance of family members and/or friends, choosing items, paying for the purchases by credit card or by electronically transferring money from a bank account (from personal experience, I have noticed there is usually no other payment option).

The selected goods are delivered within a period ranging from a day to a week or even longer. In almost all cases, due to the fact that while selecting an item its availability is also clearly mentioned, the entire selection is delivered; if for some unforeseen reason some items are not delivered, then the value of those items is refunded to the customer by the ‘Online’ seller.

Traditional and ‘Online’ shopping are similar in two ways. Firstly, both forms of shopping follow the general concept of commerce; in both cases, there is a buyer and a seller, both of whom share a specific understanding of how the commercial transaction is expected to unfold, run its course and reach its satisfactory conclusion. Secondly, the prominent method of payment in both forms of shopping is credit card payment; although traditional shoppers can opt for check or cash payment, and although ‘Online’ shoppers can opt for electronic transfer of funds from their bank accounts, credit card purchases are preferred in both cases.

Traditional and ‘Online’ shopping is different in several ways. In one group of differences, Traditional shopping holds ‘absolute’ superiority: Firstly, shoppers experience the physical thrill of shopping. Shopping is commonly seen as a way of unwinding after a hard day’s work, or (especially in the case of housewives), escaping from the monotonous routine of everyday life (cooking, cleaning, and looking after the kids). Then there is festival shopping, which usually involves the entire family shopping for decorations and gifts for such occasions as Christmas, Easter, and Thanksgiving (personally, I have several fond memories of this).

Secondly, Traditional shoppers are brought face-to-face with an item that they can touch, feel and examine at close proximity – this goes a long way towards making up their mind to buy it. Thirdly, Traditional shoppers are able to talk with the salespersons or merchants of the store or mall upfront, and freely seek clarification or additional information about products that interest them. Fourthly, Traditional shoppers are able to bargain and obtain a better price for their purchases.

Although people in the United States do not usually engage in energetic bargaining, there are people of several other international cultures (such as Italians, Greeks, and Indians), to whom bargaining forms the essence of the shopping experience, and without which they would end up with the uncomfortable feeling of being cheated. Fifthly, Traditional shoppers are able to judge the merchant’s reputation (and by association, the products being sold in that store) by interacting with other customers. Sixthly, Traditional shoppers are able to take home their purchases immediately, or at the most have them delivered to their homes on the same or the next day.

They, therefore, save time as do not have to wait for days or weeks to receive their purchases as is the usual case in ‘Online’ shopping (there is also the distinct possibility of some items not being ultimately delivered due to some reason such as shortages caused due to improper inventory management). Lastly, almost everyone is well aware that today’s world is blemished by an increasing number of cybercrimes.

These have grown at an alarming rate with increasingly ingenious methods being adopted by computer-savvy criminals. A very large number of innocent people have been, and are being fleeced of their hard-earned money over the Internet – their only crime being that they had to give their personal and bank details while shopping online. On the other hand, Traditional shoppers do not need to give their names, address, and (most importantly) bank account information which are all ‘must-do’s in the case of ‘Online’ shopping.

In the second group of differences, ‘Online’ shopping holds the ‘absolute’ superiority. The first difference involves selection. ‘Online shoppers can browse through a wide selection of products from different retailers and place a single order involving products from different retailers, rather than otherwise embark on the tedious exercise of visiting several stores or malls physically to pick up a few items here and a few items there.

Secondly, ‘Online’ shoppers are benefited by a significant reduction in prices as ‘Online’ sellers have vastly reduced overheads to contend with (especially store/mall rent/maintenance and salaries/perks for salespersons) and are able to comfortably pass on a sizeable part of this benefit to customers in the form of reduced prices for the products sold. Lastly, ‘Online’ shoppers have the luxury of doing their shopping at leisure from the comfort of their home, without having to drive to far-away shopping destinations and being traumatized by rash drivers and difficult car parking situations.

In the third group of differences, both types of shopping score nearly equal points. The first difference involves the time element. In Traditional shopping, customers save time as don’t have to wait for days or weeks to receive their purchases. ‘Online’ shoppers choose the time and place to shop, thus saving valuable time and problems associated with traveling to and from the store.

Secondly, while admitting that the ‘sight and touch’ factor is important, ‘Online’ shoppers find it is irrelevant in the case of items like computers, consumer electronic items, cosmetics, perfumes, and jewelry, where ‘Online’ specifications are clear-cut, very detailed and imminently satisfactory. Lastly, while Traditional shoppers can get clarification and further information about a product from the salesperson or merchant, ‘Online’ shoppers have access to clarifying the information in the form of Frequently Asked Questions (FAQ) and ‘Online’ customer service for the products they intend to purchase.

From a fair and impartial judgment of both cases, it is my contention that Traditional shopping is definitely better than ‘Online’ shopping simply because the comparative number and weight of its advantages vis-à-vis ‘Online shopping is much more significant as compared to ‘Online’ shopping own unique advantages. As a result, while agreeing that ‘Online’ shopping continues to grow in the United States, it will not overtake Traditional shopping mainly because of the two greatest ‘arrows in the quiver’ of the latter – Firstly, it involves the formidably unique ‘sight and touches’ advantage that Traditional shoppers enjoy.

And secondly, it gives people an opportunity to mingle with others, interact with acquaintances, friends, and relatives and spend ‘quality time with them – in our increasingly busy and modern world of today comprising people increasingly cocooned in their own lives and problems, this pleasurable human interaction afforded by Traditional shopping is literally priceless.

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IvyPanda. (2021, October 8). Traditional vs. Online Shopping. https://ivypanda.com/essays/traditional-vs-online-shopping/

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IvyPanda . 2021. "Traditional vs. Online Shopping." October 8, 2021. https://ivypanda.com/essays/traditional-vs-online-shopping/.

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Online Shopping Is Amazing. Or Is It?

So many shower curtains! But with the endless choice comes the risk of being fooled.

By Shira Ovide

This article is part of the On Tech newsletter. You can sign up here to receive it weekdays.

In our pandemic-altered 2020, it’s felt essential for many of us to be able to buy almost anything from home. One thousand varieties of shower curtains at our fingertips!

But being a truly informed online shopper now requires us to have an advanced degree in internet scams and the business of how products are marketed, sold and transported around the world.

This is a pattern with online news, entertainment, merchandise and more. Seemingly endless choice is amazing, but it has also introduced more confusion and the risk of being fooled.

I still think the benefits outweigh the drawbacks, but I’m also tired from thinking so hard about buying a pressure cooker or whether that photo from a political protest is real or forged.

My exhaustion reached a peak in the last few weeks. I wrote last month about bogus reviews on Amazon , and now I find myself eyeballing every online review for clues that it was bought off. I’ve always been skeptical, but now I don’t trust anything.

Then this weekend, I listened to this podcast about the Chinese mystery seeds. Remember all those news articles months ago about Americans who received plant seeds they didn’t order that arrived from China or other foreign countries?

It turns out that it was probably not a nefarious plot but rather the result of a surge in online ordering, paranoia about China and a common internet scam known as “brushing.”

Brushing essentially involves a seller fabricating online orders to make a product appear more popular, and then trying to avoid detection by shipping a cheap and low-weight product, such as plant seeds, to a real person. Here is a more detailed explanation .

Not long ago I also had to explain to a family member why an item he bought on Amazon arrived on his doorstep in a Walmart shipping box. Short answer: The merchant on Amazon probably took the order, bought the same item for less on Walmart’s website, had it shipped directly to my relative, and pocketed the price difference as profit. This is another common e-commerce moneymaking tactic in the sea of complicated ways to game the system.

Online shopping is a massive industry, complete with consulting companies that advise on fake reviews , software sold for people to spot and take advantage of price differences and towns filled with warehouses to repackage online orders. This is how shopping works now.

You can, of course, just click buy and be blissfully unaware of any of this. That’s fine! I know I’m that annoying person who screams “THAT’S A TRICK” when you’re just trying to order dish soap.

But also know that there’s a risk we might be persuaded by bogus online reviews into buying a bad product, or we might believe we’re buying something from Amazon and instead purchase a dangerous toy from a no-name seller . Or maybe we freak out about seeds arriving at home out of seemingly nowhere.

The risk of going astray isn’t confined to shopping. Behind the Facebook post at the top of my feed , the series that Netflix recommends and the headphones that appear in Amazon’s one-click ordering are often elaborate, financially motivated games to influence what we do .

This system of internet persuasion is not inherently bad, but it is helpful to understand how it works. It’s just that doing so is utterly exhausting.

Remember: Elected officials make laws

It is the job of our elected officials to tell companies what they should or shouldn’t do.

We know that banks help draft financial regulations and automakers advise on car safety rules, but somewhere in there lawmakers must make laws.

Remember that. My colleague David McCabe wrote that Google, Facebook, Twitter and some other companies suddenly seem open to tweaking a bedrock law of the internet that limits companies’ legal exposure for the material that people post on their sites.

This rule, Section 230 of the Communications Decency Act, made possible YouTube, Amazon’s sea of merchants and the comments sections of The New York Times, but both Republicans and Democrats say the law must change — although they’re divided on why and how .

David wrote that the new posture of internet companies “could change the dynamics of an increasingly heated debate over how to handle hate speech, extremist content and child pornography online.”

But again, lawmakers must decide on new rules. Changing Section 230 requires elected officials to thoughtfully balance freedom of online expression with our safety. And here I get discouraged.

Reading David’s article I had a flashback to 2018, when Mark Zuckerberg — in response to Facebook’s gazillionth scandal — said that government regulation might be needed to disclose who is behind paid online political messages, similar to the rules for TV advertising. This was after Facebook for years sought to be excluded from the political ad disclosure rules that apply to conventional media.

Members of Congress had pending bills to mandate more transparency for online ads. And then … nothing. The rules didn’t pass, at least not yet. (To be fair, online companies fought against some of the proposed internet political ad restrictions.)

Facebook on its own started an online hub that discloses who pays for ads about political and hot-button social issues. Facebook’s ad transparency efforts are seriously flawed , but they’re still more helpful than the nothing from America’s elected officials.

So yes, it’s notable when major internet companies say they’re open to revised regulation. But the next step — government rule makers deciding on thoughtful rules and actually making them — is the hard part.

(Meanwhile in Europe, in an effort to regulate the tech industry there, lawmakers wrote laws .)

Before we go …

The U.S. government hack was bigger than we thought: Software used by many companies and government agencies to monitor their computer networks was found to have been compromised by Russian hackers , my colleagues reported. That appeared to be the origin of a large and sophisticated cyberattack that struck parts of the Pentagon, the Department of Homeland Security and other government agencies.

Dying of “overwork”: More than a dozen package-delivery couriers have died in South Korea this year, some after complaining of unbearable work loads, my colleague Choe Sang-Hun wrote. The revelations have made South Koreans reflect on worker protections in the country and the expectations for online orders to arrive with “bullet speed.”

Can technology help people remember us? A Wall Street Journal video documentary discusses technologies that can preserve people’s voices, photos and memories for our loved ones after we die. I always thought technologies like chatbots of dead people were creepy, but this video made me reconsider.

Hugs to this

I love it when pets attack whatever is happening on a TV screen. Here is a cat who is really into a “Star Wars” scene . Pets are so weird.

We want to hear from you. Tell us what you think of this newsletter and what else you’d like us to explore. You can reach us at [email protected].

If you don’t already get this newsletter in your inbox, please sign up here .

Shira Ovide writes the On Tech newsletter, a guide to how technology is reshaping our lives and world. More about Shira Ovide

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Advantages and Disadvantages of Online Shopping, Essay Example

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What are the advantages and disadvantages of online shopping and how to improve electronic stores in the future?

Introduction

In the first wave of e-commerce businesses witnessed new start-ups creating diverse business models and pioneering into new markets. This created a race between the brick and mortar and the new internet .com businesses trying to dominate market presence in the new virtual economy. The wave of optimism, however, did not last long as Companies fought over market share and pondered their survival in this new market. The Second wave of e-commerce has seen an expansion in the sophistication of technology and use of communications.

The major difference between the first and second waves was the sophistication of the internet and communications technology. There has been a shift in the dynamics too as in the second wave we are moving away from transaction based business to more of customer relationship management . The advent of M-Commerce has seen this technology accelerate to the use of mobile hand held devices connecting through an array of wireless networks connected to powerful and sophisticated servers.

E-Commerce can best be defined as computer medium that facilitates online shopping and trading via the internet.  Essentially an electronic means of searching for and purchasing goods online via a computer terminal connected to the internet.

E-Commerce or online retail shopping has revolutionized the way we go about researching and purchasing or household and personal goods.  It is an irreversible trend associated with technological development in a consumer based society.  The question remains on how secure this method is and how invasive it becomes in our private life?

There is a large and diverse literature base that covers the merits and demerits of online and electronic shopping ( e-commerce). A good introduction is provided  in the text ‘E Commerce’ by Mamta Bhusry where all of the basics of the subject are covered including that of computer technology, security, infrastructure and an understanding of the legal requirements in e-commerce. (M.Bhusry, 2005).  There are a number of texts that review online shopping from that of the approach taken by the retailers to that of concerns for the online shopper who is new to this form of trading.  (Esterline, 2006).  The concept of globalization and online shopping has become an important feature. Sites like e-bay mean you can bid for products in different countries and have them despatched direct to your home.  (Dholakia, 2002).  As this is a technology based industry it is difficult to say how the future trends and direction of this business will develop. (Zhou, 2004).

E-Commerce Retail Shopping

Challenges for the e-business – adoption of e-commerce

There are significant challenges that a business must face in the adoption of e-business. We explore some of the Critical Success Factors (CSF’s) that are considered essential for a successful outcome. The CSF’s for the adoption of e-business initiatives span across three main areas: (1) Strategic Factors (2) Structural Factors and (3) Management Oriented Factors.  The table below illustrates the type of CSF’s that need to be managed (Dubelaar, 2005).

A study carried out by Chris Dubelarr of Bond University stated that the main issues related to that of leadership qualities, ineffective solutions design and operational impediments. (Dubelaar, 2005).  A number of research studies have been carried out on the importance of determining the CSF’s for B2C applications, one survey concluded that the most important considerations are that of  quick response times on products and services, flexibility and enhanced customer services.   (Jamil & Ahmad, 2009). Business transformation ( Change Management) is a vital component that must be supported by the Executive team and as such they need to be well informed and knowledgeable in B2C applications.  In 2007 a Norwegian Research team carried out an empirical research study looking at the CSF’s collected from a sample base of 339 Small-Medium Enterprise (SME’s) businesses in Europe. (Eikebrokk, 2007).

Advantages of online shopping

There are a number of distinct advantages in conducting online shopping. Some of these are enumerated as follows:

• Convenience – You can shop from the comfort of your own home and browse through a selection of different stores as opposed to going down a shopping mall.
• Cost – You often get better price deals shopping over the internet as the stores do not carry the overheads of a conventional shop in the mall.
• Variety – You often get more variety on the internet and the ability to customize your purchase to exact needs.
• Price Comparison – The ability to research your product over a number of stores and compare prices in order to obtain the best deal.
• No crowds or busy malls – Avoid the stress from crowds and busy shopping malls
• Sending Gifts – Quick and easy method to send gifts throughout the world e.g. Interflora
• Discreet Purchases – Allow purchase of discreet goods to avoid embarrassment in shopping stores e.g. condoms, sexy lingerie etc.(Anamika, 2012)

Disadvantages of online shopping

• Some of the negative attributes to online shopping are enumerated as follows:
• Security – Your personal details and credit card details are not always secure and this can result in potential hacking or misuse of your private information
• Tactile – You cannot touch and feel the goods or inspect them like in the mall or store
• Personal Service – You do not get the personal service that you find in the store
• Delivery – Your goods have to be delivered and you may incur delivery charges and custom duties
• Refund Policy – not always clear and causes delays in getting your cash back if you have to return goods. Can be a hassle in having to follow up troublesome vendors
• Scams – You may be victim of scams particularly from online auction sites
• Viruses – Some stores contain viruses and unless you have good protection on your PC you may get contaminated. This also applies to the risk of malware and cookies being transmitted to your computer.

Dell Case Study

Dell was one of the earliest entrants to E-Commerce in 1994 and its direct business over the internet provided it with marketing advantages over its close rivals like Apple, IBM and HP.

Since 1984 Dell has established itself as a brand leader of competitive based computer products, particularly in desk tops and lap top computers.  Dell had a loyal customer base because it built up a business with good supplier and customer support. They became famous as a pioneering computer company that invested in its technical capability ensuring high product quality and reliability. This being achieved whilst keeping its customer model in mind regarding flexibility and affordability of the product. (The Irish Times, 2000)

Dell perhaps lost ground to the rival of Apple who produced more creative and innovative products largely attributed to Steve Jobs (CEO) and his innovative team.  Despite this new entrant Dell seemed more prone to self-punishment when in 2007 they lost market share owing to a number of flawed products which in turn damaged its reputation of quality and reliability. Customer frustration with Dell from its user base resulted in blogs outlining the lack of support and the frustration of the customer user base.

Dell developed a strong network of suppliers and business partners in order to help building the reliable and flexible computer supplier.  An early attraction was the ability for customers to fully customise their PC by building a precise model from specifications over the internet.  The suppliers to Dell became well integrated into the order fulfilment process and supply chain. This whole value chain was controlled by Dell using a sophisticated information technology system.  At the time Dell had the largest e-commerce site in Europe managed under a project called ‘Frictionless’.  It automated most of its processes extending the scope of its sales model. This included applications like automated business processes, product configuration, order processing and technical support.  (Maguire, 2003)

Dell utilized this sophistication of technology to integrate the suppliers directly with meeting specific customer need. It essentially created a build to specification assembly line of customised PC’s providing retailers and customers with the precise configuration that they needed. Because Dell had a network of reliable suppliers they were not wholly dependent upon any one of them and this increased both its range and flexibility. (Maguire, 2003)

The importance of the supply chain was demonstrated by Dell`s understanding of what was needed to be achieved in this area.

Dell used the Direct Sales Model concept and quickly entered the retail market setting up a number of retail stores.  It had strong purchasing power and was able to build up inventories that would allow it the flexibility to build custom produced orders. This process was fully automated and as such enabled them to operate a strong supply chain without the need for extensive over stocking that ties up working capital. The high street retail outlets enabled Dell to grow and thus essentially retain a low investment profile. (Maguire, 2003)

Dell was able to deal with a variety of order concepts from simple PC configurations to that of large server and network based systems. It used the internet and call centres in order to build an extensive customer base.  This also allowed Dell to build a large knowledge base about its customers and anticipate both their current and future computing needs.  Dell spent a great deal of effort in getting to know and understand its customers. Dell used information in order to provide them with competitive advantage and build their value chain. (Dedrick, 2001)

The internet provided an easy forum for Dell to enter the international marketplace. This it did readily by setting up overseas manufacturing and distribution centres.  Dell found the following drivers that elevated them into the globalized marketplace

Drivers of Globalization

There are essentially four main drivers of the globalization concept:

Market Drivers

Cost Drivers

Government drivers

Competitive drivers

Considering each of these in turn:

Market Drivers |  Market drivers tend to be influenced by:

Basic needs of the customer

Desire for international customers

Need for global market participation

Concepts of transferable marketing

Cost Drivers | those drivers influencing cost are:

Global scale economies

Improved methods of sourcing

Differences in production methods

High operational costs

Pace of technological development

Government Drivers | those influencing government are:

Policies relating to trade and investment

Technical standards

Impact of marketing regulations

Future Trends and Improvements

The current and most recent trend is towards that of mobility via hand held devices like that of mobile phones or IPADS.  These devices provide the ability to conduct online shopping no matter where you are travelling provided that you have access to wireless internet.  Many wireless  service providers provide access by simple plug in of USB pen drives e.g. Rogers Rocket USB wireless access drive.  Future machines will have this service hard coded into the machines and linked to appropriate service suppliers.  Ultimately it may be possible to project three dimensional hologramatic images of the goods you wish to purchase, as such allowing a more intimate and realistic inspection of the goods to be  purchased.  Despite the technological aspects there remains a great deal of personal satisfaction in visiting a store.  The smell of walking into a tobacconists shop and the smell of a fine cigar.  The smell of perfume in terms of getting the scent that is right for your personality.  The ability to feel smooth silk in a shirt or dress.  In addition the social experience of walking into a store and meeting people.

Conclusions

The concept of litigation seems most prevalent in the area of IT Security.  Nearly all forms of electronic media have the potential for being involved in litigation cases.  When these instances arise one of the most important aspects will be the gathering of data or information for evidence.  Where it is believed that a criminal act has taken place the computers and network devices may be removed for evidence.  Internet Crime and particularly illegal entry into other computer systems i.e. hacking is deemed to be a Federal Offence in the USA and falls under the investigative jurisdiction of the Federal Bureau of Investigation (FBI).  Criminal computer hacking has been legally defined as any person who willingly and knowingly commits an act of cyber terrorism, credit card fraud, malicious vandalism, identity theft or other cyber-crime by hacking into a Corporate or Government system.  Such criminal acts are treated very seriously in the USA and will be subject to harsh penalties.  Such intrusions are capable of creating a tremendous amount of malicious damage. When undertaking online shopping you need to be aware of the security threats and take appropriate counter measures.

Works Cited

Anamika, S., 2012. Top 10 benefits of online shopping. [Online] Available at: http://anamikas.hubpages.com/hub/Online-shopping-sites-benefits [Accessed 30 7 2012].

Dedrick, K. L. K. a. J., 2001. Dell Computer: Using E-Commerce to Support , Irvine CA: University of California.

Dholakia, N., 2002. Global E-Commerce and Online Marketing: Watching the Evolution. Washington DC: Library of congress.

Dubelaar, C. S. A. D. V., 2005. Benefits, impediments and Critical Success Factors in B2C E-business adoption. Science Direct, 25(1), pp. 1251-1262.

Eikebrokk, T. a. O. D., 2007. An empirical investigation of competency factors affecying success in European SME’s. Information and Management, 44(4), pp. 364-383.

Esterline, K., 2006. E Business: Business Solutions to Overcome Online Shopping Concerns. Gross, Ile MI: GI Engineering.

Jamil, M. & Ahmad, N., 2009. Present status and critical success factors of e-Commerce in Bangladesh. Dhaka, Bangladesh, ICCIT 12th International Conference.

M.Bhusry, 2005. E-Commerce. London: Firewall Media.

Maguire, J., 2003. Case Study: Dell.com. [Online] Available at: http://www.ecommerce-guide.com/news/news/article.php/2013731/Case-Study-Dellcom.htm [Accessed 31 7 2012].

The Irish Times, 2000. E-Commerce within Dell. [Online] Available at: http://www.business2000.ie/pdf/pdf_7/dell_7th_ed.pdf [Accessed 30 7 2012].

Zhou, Z., 2004. E-Commerce and Information Technology in Hospitality and Tourism. In: E-Commerce and Information Technology in Hospitality and Tourism. New York: Thomson Delmar, pp. 191-192.

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Buying things on the Internet (Corrected essay)

Buying things on the Internet, such as books, air tickets and groceries, is becoming more and more popular. Do the advantages of shopping in this way outweigh the disadvantages?

WRITING   TASK  2

You   should   spend   about  40  minutes   on   this   task.

Write   about   the   following   topic.  

Give reasons for your answer and include any relevant examples from your own knowledge or experience.

Write   at   least  250  words. 

---------------------------- 

Sample essay written by Nguyen Yen

In recent years, there has been a growing trend that people tend to buy things on the Internet. This present both pros and cos, however, in my opinion, its benefits are much more significant than the drawbacks.

In recent years, there has been a growing trend that people tend to buy things on the Internet in online shopping . This present both pros and cos cons , however, in my opinion, its benefits are much more significant than the drawbacks.

The phrase “buy things on the Internet” is already used in the essay topic. Try to shorten it by using a suitable buzzword, such as “online shopping”

Words such as 'people' and 'ideas' have the potential to be vague. So, avoid saying “people tend to” if possible.

The second sentence in the introduction has too many commas. Break it into two simple sentences if necessary.

On the one hand, shopping online online shopping brings to the consumers some disadvatages. Initially, since people are unable to touch or to see the products they want to buy in reality, it is always hard for them to examine the quality of these products. As a result, they might purchase the items with poor quality. In addition to that, as the consumers do not feel happy with the items they had bought online, they tend to abandon these products or dont do not use them at all. This is definitely a watse waste of money. Moreover, buyings thing on the Internet often makes people confused since there are a great number of shops on the Internet. To be specific, the buyers might see the same products in several shops, but the prices for these items can be very different, ranging from reasonable to prohibitedly expensive price . Consequently, they will not know which products they should purchase.

The second sentence is too wordy, due to the fact that the words “ people ”, “ they ”, and “ them ” all have been used despite being unnecessary. Since the main focus here is the products, not the people using them, I suggest rewriting the whole sentence into passive voice .

Avoid using contraction (“ don’t ”) in an academic context.

The ideas and sentence structures being used here are kinda repetitive. Regarding of online shopping, there are many issues that are worth mentioning ( shipment delays, misleading online marketing, annoying advertises, etc)

On the other hand, I am of the opinion that shopping online online shopping brings people a number of benefits. First, shopping online online shopping allows the consumers to browse for products and checking comparing the prices between these online shops. In this way, people can make a better decision to buy what they like after taking prices, sizes and models of the products into consideration. To speak From my experience, I used to buy an elegant dress es at virtual shop s , which was cheaper compared to that of some shops near my houses. Second, buyings things on the Internet helps people save a great deal of time. That is to say, since people nowadays are often so caught up with work and study, shopping online online shopping is a wise choice which doesn’t does not require them to go the the stores. With a click of mouse With just a click , they can buy the things they need and the shippers will deliver their products to the customers as soon as possible. Third, since there is a high demand of buying things online, many people can realize their dream of starting up their own business and achieve success in the long rub run. This can be seen as a positive trend because it creates good job opportunities for the people and thereby help people to improve their income and well-being. This also contributes to boost ing the economy of a nation in general l .

While the second body paragraph is very long (216 words!), its quaility doesn’t appear much better than the first one. Try to write only 70 words, you will definitely see an improvement.

Many idioms are introduced in this paragraph: “a great deal of time”, “in the long run”, “to be caught up”, “to take in consideration”, “with just a click”. However, the attempt to use them isn’t really succesful, due to some spelling mistakes.

The vocabulary is kinda limitted here. However, there are a variety of connectives (“on the one hand”, , “first”, “in this way”, “thereby”, etc).

In conclusion, although buyings things on the Internet exerts some adverse aspects, the advantages can justify these.

Too short and unconvincing. Need to give more emphasis.

Words: 418 words

Overall: 6.5

Task Response: 7

✓ addresses all parts of the task (the essay has answer the required question, and write more than 250 words) ✓ presents a clear position throughout the response ✓ presents, extends and supports main ideas, but there may be a tendency to overgeneralise and/or supporting ideas may lack focus

Coherence and Cohesion: 7

✓ logically organises information and ideas; there is clear progression throughout ✓ uses a range of cohesive devices appropriately although there may be some under-/over-use ✓ presents a clear central topic within each paragraph

Lexical Resource: 6

✓ uses an adequate range of vocabulary for the task ✓ attempts to use less common vocabulary but with some inaccuracy (the writer uses very few topic-related words. And when they are used, mistakes are presented “shopping online” ) ✓ makes some errors in spelling and/or word formation, but they do not impede communication

Grammatical Range and Accuracy: 6

✓ uses a mix of simple and complex sentence forms ✓ makes some errors in grammar and punctuation but they rarely reduce communication (lots of the article “the” are missing, so I cannot give a 7 score here)

----------------------------------------------------------

This essay is corrected by  Anh Tran  -   Let's Write Something Group .

---------------------

Other sample essay

With the advent of technological advancement, 21st century has witnessed a boom in e-commerce. The number of online shopping websites is increasing exponentially. Shopping online has its upsides and downsides but the positives of this technological blessing far outweighs its negatives.

Firstly, online shopping saves one from travel and traffic problems. I live in the outskirts of Karachi and commuting to the city for buying stuff is not an easy task for me. Further, Karachi is an overly-populated city with the worst traffic situation, all this makes it more difficult to travel. This problem is hugely resolved by the e-buying facility. Everything is simply a click away, whether it is groceries, air tickets, clothes or books. Whatever I order is duly received at my doorstep, without my having to embark on long, hectic shopping-trips.

Secondly, buying things on the internet provides you with a wide range of options. Consider yourself in a gigantic super-mart having access to every type of item you can imagine! On the internet there is no physical space limitation, therefore the variety available for a single item is endless. Also, there are countless websites where you can compare product prices, specifications, extra features, deals and a lot more. One such website is Compare.Pk, where you can select an item and compare it with similar items of other brands for specifications and prices. All this not only provides convenience to customers but also exposes them to a very huge market for buying the most appropriate item.

In conclusion, it can be unambiguously agreed upon that the advancement in e-buying has resulted in convenience for buyers. One only has to select and order an item and it arrives at his doorstep. Also, the available options for a single commodity are endless, so that a person can compare and buy the best.

(Written by Narmeen Habib )

Corrected Essay:

With the advent of technological advancement, 21st century has witnessed a boom in e-commerce the number of online shopping websites is increasing exponentially. Shopping online has its upsides and downsides but the positives of this technological blessing far outweighs its negatives .   The positive impacts on online shopping undermine its negative sides because the advanced technology can save our time and give more options for purchasing .

The opening paragraph does not contain a clear thesis statement. It is important to tell what you are going to talk about and where you are positioning on the views.

Phrases ‘ a boom in e commerce’ and ‘ is increasing exponentially’ have similar meaning. It is better to keep it in short, but clear sentence.

Firstly, online shopping saves one from travel and traffic problems. Online shopping does not require people to travel . I live in the outskirts of Karachi and commuting to the city for buying stuff is not an easy task for me. Further, Karachi is an overly-populated city with the worst traffic situation, all this makes it more difficult to travel.   As living in Karachi, an over-populated city with its congestion problems, many citizens like me have to overcome difficult situation only for buying stuff in the city centre .  This problem is hugely resolved by the e-buying facility. Everything is simply a click away, whether it is groceries, air tickets, clothes or books. Whatever I order is duly received at my doorstep, without my having to embark on long, hectic shopping-trips .   This platform enables consumers to experience shopping activities in simple ways. Take the biggest e-commerce in the word, eBay which provides wide varieties of products, for example. As a student, I often ordered books, air tickets, and fashion items. Likewise, many housewives in my neighbourhood prefer to purchase groceries through this website. If eBay was never exist before, buyers like us might have to spend longer times taking long trips to get our shopping lists. This example tells about how an effective shopping is advantageous as a time saver.

Firstly is ommited as the topic sentence is not too clear enough to represent the main idea.

The use of ‘I’ in your example does not cover people’ problems in general, so I have changed ‘I’ into ‘ many citizen like me’

Everything is simply a click away needs to be elaborated . Please see the changes.

You only mention groceries, air tickets, clothes or books without giving explanation. If you want to score higher, it is your task to present your ideas in details. I have made some detailed explanations with this.

Secondly, Another benefit is that buying things items on the internet serves unlimited choices provides you with a wide range of options . Consider yourself in a gigantic super-mart having access to every type of item you can imagine! On the internet there is no physical space limitation, therefore the variety available for a single item is endless. Also, there are countless websites where you can compare product prices, specifications, extra features, and deals and a lot more . One such website is Compare.Pk, where you can select an item and compare it with similar items of other brands for specifications and prices. All this not only provides convenience to customers but also exposes them to a very huge market for buying the most appropriate item.

You need to link both main ideas in the first sentence using transitional phrase. But remember, reliance too much on this will score you lower. Use them when necessary .

The word ‘ things’ is a weak lexical resource. It is better to use some alternative vocabs like stuff, items, daily needs , etc.

A wide range of options have been mentioned in the intro, you need to paraphase it. Serves unlimited choices.

You do not need to use exclamation mark. Present your sentence in a smooth way.

Consider yourself in a gigantic super-mart having access to every type of item you can imagine!. This sentence also does not make a sense.

And a lot more is vague. You’d better omit this phrase.

In conclusion, it can be unambiguously agreed upon it is true that the advancement in e-buying has resulted in convenience for buyers. One only has to select and order an item and it arrives at his doorstep. Also, the available options for a single commodity are endless, so that a person can compare and buy the best.

You have to summarise your main points and reiterate your opinion. Some ideas presented are sidetrack.

Your opinion does not state your opinion clearly.

It can be unambiguously agreed upon is counted as 6 words. It is always good to be succinct and keep straight to the point.  

Let me give you an example of this: In conclusion, the disadvantages of e-commerce trend are overshadowed by the benefits resulting from modern technology. I am convinced that online shopping is one of great innovations of people doing transaction as it reduces time and provides more options.

Overall: 7.0

·         Task Response: 7

✓ addresses all parts of the task (the author wrote 303 words)

✗ presents a clear position throughout the response (the way you present your idea in the intro is too generic)

✓ presents, extends and supports main ideas, but there may be a tendency to overgeneralise and/or supporting ideas may lack focus

·         Coherence and Cohesion: 6

✓ arranges information and ideas coherently and there is a clear overall progression

✓ uses cohesive devices effectively, but cohesion within and/or between sentences may be faulty or mechanical

✓ may not always use referencing clearly or appropriately

✗  uses paragraphing, but not always logically ( missing links between intro and conclusion)

Lexical Resource: 7

✓ uses a sufficient range of vocabulary to allow some flexibility and precision

✓ uses less common lexical items with some awareness of style and collocation

✓ may produce occasional errors in word choice, spelling and/or word formation

Grammatical Range and Accuracy: 7

✓ uses a variety of complex structures

✓ has produces frequent error-free sentences

✓ has good control of grammar and punctuation but may make a few errors

 -----------------------

This essay is corrected by  Eddy Suaib .

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Advantages And Disadvantages of Online Shopping

• Post category: Essay
• Reading time: 5 mins read

The internet has transformed the way we do our shopping. Online shopping is the act of purchasing products or services over the internet. Shopping online has become very popular in recent times. It has become possible because of the availability of different shopping sites on internet. In online shopping, a customer can directly shop over the internet. Flipkart, Snapdeal, eBay and Amazon are some of the popular and trusted online shopping website. Thousands of brand new products are sold through these sites.

Today, most of the people prefer to shop online. Searching an online product is very easy than looking for it in the local store. It relatively saves time. One can search any product easily by using the search feature of an online shopping website. However, in store we have to look for it until we find it. We do not have to waste our time going to a crowded store. Many people hate to search a product and stand in a long queue for paying the price.

If we do not find a product of our choice, we can switch to a new shopping website without any delay. On the other hand, while shopping in a store, we have to go to other store if we do not find the product of our choice. This becomes more laborious and time consuming. Sometime we are forced to buy inferior quality goods. Moreover, online shopping helps us to shop 24 hours a day. We get cheaper deals and better prices. We even have the advantage of discount coupons, exchange and refunds. Customers can read reviews of previous buyers and make their purchase worthy with additional information from satisfied customers. The photographs of the product help us to choose the product confidently.

However, besides advantages, shopping online has certain disadvantages as well. Sometimes online shoppers may face fraud and security threats. Hackers manage to find a way to steal the data. The majority of online shoppers are unaware of attacks from the hacker. Moreover, some stores may be a fraud and gather credit card data and social security numbers of the customers.

One cannot feel the quality of the product or try for size we purchase. Shoppers believe in the description provided for the product. Sometimes, descriptions are cleverly mentioned by online stores to make the product interesting and attractive to the customers.

Some of the online shops do not always list the other additional charges. Hidden costs including handling fees, packaging costs, shipping costs, replacement costs, return costs, etc. can add up to quite an excessive amount. There are many other online issues like time zone differences, slow online connectivity and viruses.

To conclude we can say that to get benefits from online shopping, one has to be an intelligent and experienced internet user and online shopper.

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Essay Advantage and Disadvantage Online Shopping

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