essays for grade 12 business studies

Business Studies Grade 12 2018 Essays | Great Topics (South Africa)

Business Studies Grade 12 Essays | 2018, 2019, 2020 Topics (South Africa):

Table of Contents

Tips on answering Business Studies Essay Types of Questions

• Read through all the essay questions carefully
• Choose the two questions that you can answer best
• Write the question number on the top of the page
• The essay must have an introduction, body and conclusion
• Begin each essay by writing the word Introduction
• The body of the essay must be divided into paragraphs
• The heading for each paragraph is taken from the question.
• Ensure that all the bullets of the question forms part of the body of your essay
• Conclude your essay by writing the word conclusion, and a sentence, related to the topic, to conclude your essay.

Download Business Studies Grade 12 Exam Papers and Memos (2020, 2019, 2018, 2017) for free download. Prepare better for your grade 12 exams

Structure for Grade 12 Business Essay

Video tutorials on writing grade 12 business studies essays.

Hello Grade 12 Learners. Modern Classroom has everything for you needed to pass your matric exams, tests, assessments, research tasks and assignments under CAPS Curriculum . Feel free to explore all resources for grade 12, such as Study Guides, DBE Past Exam Papers with Memos , and Speech Topics . That’s if you want to know how to pass grade 12 with distinctions in South Africa Modern Classroom

Why passing Grade 12 is very important

Grade 12 ultimately prepares you for the real world out there, and most importantly matric is your ultimate gateway for varsity. You really need good marks in Grade 12 in order to pass well and study what you like . Good Grade 12 marks means good APS Score.

The calculation of an Admission Point Score (APS) is based on a candidate’s achievement in any SIX recognised National Senior Certificate 20-credit subjects (including subjects from the non-designated subject list, e.g. CAT , Tourism , Hospitality Studies and Civil , Electrical & Mechanical Technology , etc.), by using the NSC seven-point rating scale. Life Orientation is a 10-credit subject and may not be used for calculating the APS. Life Orientation is also not a faculty-specific subject requirement.

Have you made your career choice yet?

Now that you are in your final year of studies, have you made up your mind about what career you want to pursue after matric? Have a look at below questions and click on the links for more information:

Do you know:

• If you want to study at a University or College ?
• What career do you plan to pursue after school ?
• What subjects you will need to study for this career?
• Which country do you want to study at, Canada maybe?
• How will you pay for your studies?

5 Ways to Pass Matric with Distinction?

• Teach your friends the subject you know the most. Teaching others makes you learn faster
• Manage your time properly. Learn to focus at one task at a time.
• Gather all learning material about a subject and try answering previous exam papers and tests
• Ensure you do have 8 hrs of sleep every night so that you will always be productive.
• Remove all destructions around you, such as: TV, CellPhone, Noisy people, etc. If you cant, go to the library or study at school.

Other Grade 12 Past Papers and Memos

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Business Studies Grade 12

Business studies grade 12 essays questions and answers for paper 2.

On this page, you will find Business Studies Grade 12 Essays Questions and Answers for paper 2. Memos are in a pdf format.

• 1.1 Question 1: Business Ventures
• 1.2 Question 2: Ethics and Professionalism
• 2.1 Question 4: Forms of Ownership and Investment
• 3.1 Questions and Answers for Business Studies Grade 12
• 4 Answers and more questions can be found on the pdf documents below:
• 5 Take a Quiz
• 6 Questions and Answers

List of Business Studies Grade 12 Essays Questions and Answers

Question 1: business ventures.

Peter and Teko are partners in P & T Consultancy. They are considering investing their surplus funds in the RSA retail savings bonds/Government retail bonds and also in preference shares of companies listed on the JSE.

• Keeping the above scenario in mind, write an essay on investments and forms of ownership in which you include the following aspects:
• Outline the functions of the JSE.
• Describe FOUR types of preference shares.
• Evaluate the impact of the RSA retail savings bonds/Government retail bonds on investors.
• Legislation

Question 2: Ethics and Professionalism

According to the King Code principles, businesses are expected to conduct their operations in an ethical and professional manner. Many businesses develop strategies to address unethical business practices remain competitive and sustainable.

Write an essay on ethics and professionalism in which you address the following aspects:

• Elaborate on the meaning of ethical behaviour.
• Unfair advertising
• Pricing of goods in rural areas
• Taxation/Tax evasion
• Advise businesses on how they could apply accountability and transparency as King Code principles for good corporate governance.
• Suggest ways in which professional, responsible, ethical and effective business practice should be conducted.

Question 3: Essay on human rights, inclusivity and environmental issues

Businesses are required to respect the economic rights and safety of their employees in the workplace. The health and safety representatives play an important role in protecting the workplace environment. Adherence to human rights enables businesses to deal with diversity in the workplace.

Write an essay on human rights, inclusivity and environmental issues in which you include the following aspects:

• Outline the economic rights of employees in the workplace.
• Explain the roles of the health and safety representatives in protecting the workplace environment.
• Discuss the benefits of diversity in the workplace.

Question 4: Forms of Ownership and Investment

The criteria for the success or failure of private companies are more appealing than that of partnerships. Many partnerships convert to private companies so that they can benefit from these criteria. Some businesses consider the investment factors before investing in fixed deposits.

Write an essay on forms of ownership and investment in which you include the following aspects:

• Outline the disadvantages of a partnership.
• Discuss FOUR factors that should be considered when making investment decisions.
• Advise businesses on the impact of fixed deposits as a form of investment.

Take a Quiz

[show-quiz id=”31304″]

Questions and Answers for Business Studies Grade 12

Browse a list of Business Studies Questions and Answers:

• Explain the purpose of the Consumer Protection Act
• Impact of consumer Protection Act on the marketing function
• Analyse the impact of the Consumer Protection Act on ACM
• Which Act compels businesses to display the prices of all goods and services
• Provide Six types of diversification strategy with examples
• How does the National Credit Act assist or help consumers with the fair treatment
• Name any TWO types of integration strategies

View more questions from Morning Answers

Answers and more questions can be found on the pdf documents below:

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Download Business Studies Grade 12 September 2020 Past Papers and Memos paper 1 and paper 2 for study revision

Business Studies Grade 12 September 2020 Past Papers and Memos paper 1 and paper 2pdf download

List of Business Studies Grade 12 September 2020 Past Papers and Memos

Business studies grade 12 november 2020 question papers and memos for study revision.

Business Studies Grade 12 November 2020 Question Papers and Memos, paper 1 and paper2 pdf downloads

List of Business Studies Grade 12 November 2020 Question Papers and Memos

Business studies grade 12 november 2020 question paper and memo paper 1 and paper 2.

Business Studies Grade 12 November 2020 Question Paper and Memo Paper 1 and Paper 2 in English and Afrikaans:

• 1.1 Paper 1: Business Studies Grade 12
• 1.2 Paper 2: Business Studies Grade 12

List of Business Studies Grade 12 November 2020 Question Paper and Memo

Paper 1: business studies grade 12, paper 2: business studies grade 12.

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Business Studies Grade 12 2018 Essays | Great Topics

Business Studies Grade 12 Essays | 2018, 2019, 2020 Topics:

Tips on answering Business Studies Essay Types of Questions

• Read through all the essay questions carefully
• Choose the two questions that you can answer best
• Write the question number on the top of the page
• The essay must have an introduction, body and conclusion
• Begin each essay by writing the word Introduction
• The body of the essay must be divided into paragraphs
• The heading for each paragraph is taken from the question.
• Ensure that all the bullets of the question forms part of the body of your essay
• Conclude your essay by writing the word conclusion, and a sentence, related to the topic, to conclude your essay.

Download Business Studies Grade 12 Exam Papers and Memos (2020, 2019, 2018, 2017) for free download. Prepare better for your grade 12 exams

Structure for Grade 12 Business Essay

Video tutorials on writing grade 12 business studies essays.

Business Management Grade 12 Question and Answers Online Quizzes

Revise all the topics under Business Management Grade 12 subject, using test quizzes based on the exam questions below:

• Quiz: Term 1: Macro Environment: Impact of Recent Legislations Quiz
• Quiz: Term 1: Human Resources Function
• Quiz: Term 1: Ethics and Professionalism
• Quiz: Term 1: Creative Thinking
• Quiz: Term 1: Macro Environment: Business Strategies
• Quiz: Term 2: Corporate Social Responsibility
• Quiz: Term 2: Human Rights, Inclusivity and Environmental Issues
• Quiz: Term 2: Team Performance Assessment, Conflict Management, and Problem-Solving
• Quiz: Term 2: Business Sectors and their Environments
• Quiz: Term 2: Leadership and Management
• Quiz: Term 2: Quality of Performance
• Quiz: Term 3: Investment – Securities
• Quiz: Term 3: Investment – Insurance
• Quiz: Term 3: Forms of Ownership
• Quiz: Term 3: Presentation and Data Response

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Business Studies Grade 12 Past Exam Papers and Memos 2021, 2020 2019

Download Business Studies Grade 12 Past Exam Papers and Memos 2021, 2020, 2019, 2018, 2017, 2016 : Pdf Download February/ March, May/June, September, and November. The Papers are for all Provinces: Limpopo , Gauteng , Western Cape , Kwazulu Natal (KZN), North West , Mpumalanga , Free State , and Western Cape.

2021 Papers

2021 business studies examination guide:, 2021 june 2021 gr. 12 exemplars, 2021 grade 12 september preparatory exams for business studies, 2020 papers.

November 2020 Gr. 12

2019 Papers

November 2019 Gr. 12 NSC Exams

2019 Gr 12 Preparatory Exams

May/June 2019 Gr. 12 NSC Exams

2018 Papers

February / march 2018 business studies.

November 2018 Gr. 12 NSC Exams

May / June 2018 Business Studies

2017 business studies, november 2017 business studies.

More papers here

Questions and Answers for Business Studies Grade 12

Browse a list of Business Studies Questions and Answers:

• Explain the purpose of the Consumer Protection Act
• Impact of consumer Protection Act on the marketing function
• Analyse the impact of the Consumer Protection Act on ACM
• Which Act compels businesses to display the prices of all goods and services
• Provide Six types of diversification strategy with examples
• How does the National Credit Act assist or help consumers with the fair treatment
• Name any TWO types of integration strategies

View more questions from Morning Answers

Grade 12  Past Exam Papers and Memos per subjects

Accounting Grade 12

Afrikaans Home Language Grade 12

Afrikaans First Additional Language Grade 12

Afrikaans Second Additional Language Grade 12

Agricultural Management Practices Grade 12

Agricultural Sciences Grade 12

Agricultural Technology Grade 12

Business Studies Grade 12

Civil Technology Grade 12

Computer Applications Technology Grade 12

Consumer Studies Grade 12

Dance Studies Grade 12

Design Grade 12

Dramatic Arts Grade 12

Economics Grade 12

Electrical Technology Grade 12

Engineering Graphics and Design Grade 12

English Home Language Grade 12

English First Additional Language Grade 12

English Second Additional Language Grade 12

History Grade 12

Hospitality Studies Grade 12

Information Technology Grade 12

IsiNdebele Home Language Grade 12

IsiNdebele First Additional Language Grade 12

IsiNdebele Second Additional Language Grade 12

IsiXhosa Home Language Grade 12

IsiXhosa First Additional Language Grade 12

IsiXhosa Second Additional Language Grade 12

IsiZulu Home Language Grade 12

IsiZulu First Additional Language Grade 12

Life Orientation/Life Sciences

Mathematical Literacy

Mathematics

Mechanical Technology Grade 12

Music Grade 12

Physical Sciences Grade 12

Religion Studies Grade 12

Sepedi Home Language Grade 12

Sepedi First Additional Language Grade 12

Sepedi Second Additional Language Grade 12

Sesotho Home Language Grade 12

Sesotho First Additional Language Grade 12

Sesotho Second Additional Language Grade 12

Setswana Home Language Grade 12

Setswana First Additional Language Grade 12

Setswana Second Additional Language Grade 12

Siswati Home Language Grade 12

Siswati First Additional Language Grade 12

Siswati Second Additional Language Grade 12

Tourism Grade 12

Tshivenda Home Language Grade 12

Tshivenda First Additional Language Grade 12

Tshivenda Second Additional Language Grade 12

Visual Arts Grade 12

Xitsonga Home Language Grade 12

Xitsonga First Additional Language Grade 12

Xitsonga Second Additional Language Grade 12

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• Book an Online Lesson
• Breakdown of Subtopics and Exam Scope
• Paper 1 – Business Studies – Topics and Core Notes
• Paper 2 – Business Studies – Topics and Core Notes
• Study Guides / Workbooks – Business Studies
• Grade 12 Past Exam Papers
• Grade 10 & 11 Past Exam Papers
• Business Legislation · RSA
• (CAPS) Policy Documents
• Shop Resources

Paper 1 – Business Studies – Topics and Core Notes

Download summary notes of each of Paper 1 topics of Grade 12 Business Studies. This is in preparation for your NSC examinations. Summaries are courtesy of the Gauteng Department of Education .

All the Paper 1 notes you will need, on one page.

Business Environments

• Macro environment: Impact of recent legislation on business
• Macro environment: Business strategies
• Business sectors and their environments

Business Operations

• Human resources function
• Quality of performance

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Business Studies

Most of the exam papers are available in English and Afrikaans

There were no June exams, due to Covid

Grade 12 Business Studies past exam papers

Grade 12 business studies past exam papers grade 12 business studies exam papers grade 12 business studies past papers grade 12 business studies test papers gr 12 business studies past exam papers gr 12 business studies exam papers gr 12 business studies past papers gr 12 business studies test papers testpapers grade 12 business studies.

BUSINESS STUDIES GRADE 12 QUESTIONS - NSC EXAMS PAST PAPERS AND MEMOS NOVEMBER 2020

BUSINESS STUDIES GRADE 12 NOVEMBER 2020 NATIONAL SENIOR CERTIFICATE

INSTRUCTIONS AND INFORMATION Read the following instructions carefully before answering the questions.

• This question paper consists of THREE sections and covers all FOUR main topics. SECTION A:COMPULSORY SECTION B:Consists of FIVE questions Answer any THREE of the five questions in this section. SECTION C:Consists of FOUR questions Answer any TWO of the four questions in this section.
• Read the instructions for each question carefully and take particular note of what is required. Note that ONLY the first THREE questions in SECTION B and the first TWO questions in SECTION C will be marked.
• Number the answers correctly according to the numbering system used in this question paper. NO marks will be awarded for answers that are numbered incorrectly.
• Except where other instructions are given, answers must be in full sentences.
• Use the mark allocation and nature of each question to determine the length and depth of an answer.

• Begin the answer to EACH question on a NEW page, e.g. QUESTION 1 – new page, QUESTION 2 – new page.
• You may use a non-programmable calculator.
• Write neatly and legibly.

SECTION A (COMPULSORY) QUESTION 1 1.1 Various options are provided as possible answers to the following questions. Choose the answer and write only the letter (A–D) next to the question numbers (1.1.1 to 1.1.10) in the ANSWER BOOK, e.g. 1.1.11 D. 1.1.1 This Act requires businesses to check customers' financial backgrounds before granting loans to them:

• Consumer Protection Act (CPA), 2008 (Act 68 of 2008)
• Labour Relations Act (LRA), 1995 (Act 66 of 1995)
• Employment Equity Act (EEA), 1998 (Act 55 of 1998)
• National Credit Act (NCA), 2005 (Act 34 of 2005)

1.1.2 Businesses may lose many clients when their prices are increased because of an increase in the interest rate. This is an example of the … factor as a PESTLE element.

• technological
• environmental

1.1.3 Golden Supermarket operates in the … sector as they sell groceries to consumers.

1.1.4 Zaza Hospice is an example of a … company as it receives donations that enables it to take care of terminally ill people.

• state-owned

1.1.5 Gugu Enterprises invested R5 000 for three years at 12% simple interest per year. They will receive an amount of … as interest at the end of the investment period.

1.1.6 Suresh applied the … leadership theory when he inspired and motivated his team to change their perceptions of their work.

• leaders and followers
• transactional
• situational
• transformational

1.1.7 A business requests a panel of experts to complete a set of questionnaires to solve a complex problem. This refers to …

• a brainstorming session.
• the Delphi technique.
• the empty-chair technique.
• forced combinations.

1.1.8 Paul's right to … was violated when the manager disclosed his personal problems to other staff members without his permission.

• information

1.1.9 The … outlines the minimum requirements that a human resources manager must consider when a salary package is offered to a new employee.

• Skills Development Act
• Labour Relations Act
• Employment Equity Act
• Basic Conditions of Employment Act

1.1.10 The … function uses an aggressive advertising campaign to increase sales.

• public relations
• administration
• financial (10 x 2)

(20) 1.2 Complete the following statements by using the word(s) in the list below. Write only the word(s) next to the question numbers (1.2.1 to 1.2.5) in the ANSWER BOOK. video; problem-solving; aggressive; selection; PESTLE; telephonic; recruitment; SWOT; PDCA; quiet 1.2.1 Real African Traders compiled a … analysis to identify challenges in their internal environment. 1.2.2 Sizani Lawyers use webcams on their laptops and tablets to conduct meetings. This is known as ... conferencing. 1.2.3 John's manager encourages him to give his inputs as a strategy to deal with his … personality. 1.2.4 Businesses apply the … cycle to continuously improve on their processes and systems. 1.2.5 One of the activities of the … procedure is to place advertisements on appropriate media platforms. (5 x 2) (10) 1.3 Choose a description from COLUMN B that matches a term in COLUMN A. Write only the letter (A–J) next to the question numbers (1.3.1 to 1.3.5) in the ANSWER BOOK, e.g. 1.3.6 K.

(5 x 2) (10) TOTAL SECTION A: 40

SECTION B Answer ANY THREE questions in this section. NOTE:  Clearly indicate the QUESTION NUMBER of each question that you choose. The answer to EACH question must start on a NEW page, e.g. QUESTION 2 on a NEW page, QUESTION 3 on a NEW page.

QUESTION 2: BUSINESS ENVIRONMENTS 2.1 Identify the type of defensive strategy that Mega Constructions applied in EACH statement below: 2.1.1 Mega Constructions sold all their assets in order to pay their creditors. 2.1.2 They terminated the employment contracts of many employees to reduce costs. 2.1.3 Management decided to close their unproductive information technology department. (6) 2.2 List THREE business environments and state the extent of control that businesses have over EACH environment. Use the table below as a GUIDE to answer QUESTION 2.2.

(6) 2.3 Outline the purpose of the Labour Relations Act (LRA), 1995 (Act 66 of 1995). (8) 2.4 Read the scenario below and answer the questions that follow. PUMZA UNIQUE CAKES (PUC) Pumza Unique Cakes specialises in designing birthday cakes. Pumza scanned the environment as part of the strategic management process. She only needed a small amount of capital to start her business. Sam Wholesalers is the only provider in the area from whom she buys her baking ingredients. 2.4.1 Identify TWO forces of Porter's Five Forces model that are applicable to PUC. Motivate your answer by quoting from the scenario above. Use the table below as a GUIDE to answer QUESTION 2.4.1.

(6) 2.4.2 Explain to Pumza how she can apply the strategic management process. Do NOT refer to environmental scanning. (6) 2.5 Discuss any TWO types of diversification strategies.(6) 2.6 Read the scenario below and answer the questions that follow. COMPUTER TECH (CT) The management of Computer Tech complies with the Consumer Protection Act (CPA), 2008 (Act 68 of 2008). They allow customers to shop around for the best prices. Customers are also given a written warranty with their purchases. 2.6.1 Identify TWO consumer rights, according to the Consumer Protection Act (CPA), applied by CT. Motivate your answer by quoting from the scenario above. Use the table below as a GUIDE to answer QUESTION 2.6.1.

(6) 2.6.2 Explain the disadvantages of the Consumer Protection Act for CT as a business. (4) 2.7 Discuss any TWO provisions of leave as stipulated in the Basic Conditions of Employment Act (BCEA), 1997 (Act 75 of 1997). (6) 2.8 Suggest ways in which businesses can comply with the Employment Equity Act (EEA), 1998 (Act 55 of 1998). (6) [60]

QUESTION 3: BUSINESS VENTURES 3.1 State FOUR types of shares. (4) 3.2 Outline the aspects to be considered when designing a multimedia presentation. (6) 3.3 Read the scenario below and answer the questions that follow. PHIWE'S PRESENTATION Phiwe, a marketing manager, is planning to present his business sales figures to various stakeholders. He intends to distribute hand-outs at the beginning of his presentation. Phiwe also wants to use graphs and tables to display the projected sales of his department. 3.3.1 Give THREE examples of visual aids in the scenario above. (3) 3.3.2 Explain to Phiwe the factors he should consider when preparing a presentation. Do NOT refer to the use of visual aids. (6) 3.4 Elaborate on the meaning of average clause. (6) 3.5 Distinguish between leadership and management. (4) 3.6 Read the scenario below and answer the questions that follow. JANNIE'S DESIGNS (JD) Jannie's Designs are well-known for their fashionable ladies designs. Jannie allows his team to work independently as long as they comply with his business policy. 3.6.1 Identify Jannie's leadership style. Motivate your answer by quoting from the scenario above. (3) 3.6.2 Evaluate the impact of the leadership style identified in QUESTION 3.6.1, on businesses. (6) 3.7 Explain the functions of the Johannesburg Securities Exchange (JSE). (8) 3.8 Discuss the advantages of a state-owned company. (6) 3.9 Advise businesses on how the following factors could contribute to the success and/or failure of a partnership: 3.9.1 Management (4) 3.9.2 Legislation (4) [60]

QUESTION 4: BUSINESS ROLES 4.1 Mention FOUR causes of conflict in the workplace. (4) 4.2 Outline the correct procedure to deal with grievances in the workplace. (8) 4.3 Read the scenario below and answer the questions that follow. PHAPHAMA ROAD REPAIRS (PRR) Reshma, Kevin and Mandla are working together as a team on the Phaphama Road Repairs project. They appreciate the knowledge and skills of other team members. Reshma, a team leader, always provides quality feedback to improve the morale of the team. 4.3.1 Identify TWO criteria for successful teams applied by PRR. Motivate your answer by quoting from the scenario above. Use the table below as a GUIDE to answer QUESTION 4.3.1.

(6) 4.3.2 Explain to Reshma's team any TWO stages of team development. (6) 4.4 Discuss the positive impact of corporate social investment (CSI) on businesses. (8) 4.5 Describe the responsibilities of employees in promoting human health and safety in the workplace. (6) 4.6 Read the scenario below and answer the questions that follow. VUKA WELLNESS SPA (VWS) The therapists of Vuka Wellness Spa occasionally spend time on personal issues during office hours. Anne, the financial manager, uses the petty cash of the business without permission to pay for her personal expenses. 4.6.1 Identify TWO types of unethical business practices displayed by VWS's employees. Motivate your answer by quoting from the scenario above. Use the table below as a GUIDE to answer QUESTION 4.6.1.

(6) 4.6.2 Suggest ways in which VWS could conduct their business practices in a professional, responsible, ethical and effective manner. (6) 4.7 Explain how businesses can apply transparency as a King Code principle for good corporate governance. (4) 4.8 Recommend ways in which businesses could promote social rights in the workplace. (6) [60]

QUESTION 5: BUSINESS OPERATIONS 5.1 Name FIVE sources of internal recruitment. (5) 5.2 Elaborate on the meaning of screening as part of the selection procedure. (4) 5.3 Outline the placement procedure as an activity of the human resources function. (4) 5.4 Read the scenario below and answer the questions that follow. IMPALA CONSTRUCTION (IC) Impala Construction advertised a vacancy for a production manager. The successful applicant will receive a remuneration package which includes a medical aid, pension fund and a housing allowance. The management of IC invited shortlisted candidates to attend the interview. 5.4.1 Give THREE examples of fringe benefits offered by IC in the scenario above. (3) 5.4.2 Discuss the impact of fringe benefits on IC as a business. (8) 5.5 Explain TWO salary determination methods that businesses could apply to remunerate their employees. (6) 5.6 Identify the business function that is responsible for performing the activity described in EACH statement below: 5.6.1 The allocation of business resources to achieve long-term plans. 5.6.2 The implementation and maintenance of stock control systems to ensure the security of stock. (4) 5.7 Distinguish between quality control and quality assurance. (4) 5.8 Read the scenario below and answer the questions that follow. EXCLUSIVE RESTAURANT LIMITED (ERL) Exclusive Restaurant Limited ensures that all their activities are well scheduled to avoid the duplication of tasks. Their chefs are sent on advanced cooking courses regularly to learn more about healthy cooking methods. 5.8.1 Quote TWO ways in which total quality management (TQM) reduces the cost of quality in the scenario above. (2) 5.8.2 Explain other ways in which TQM can reduce the cost of quality. (6) 5.9 Discuss the benefits of a good quality management system. (8) 5.10 Evaluate the impact of total client/customer satisfaction on large businesses. (6) [60]

QUESTION 6: MISCELLANEOUS TOPICS

BUSINESS ENVIRONMENTS 6.1 List THREE pillars of the Broad-Based Black Economic Empowerment Act (BBBEE), 2003 (Act 53 of 2003). (3) 6.2 Read the scenario below and answer the questions that follow. CRYSTAL WATER (CW) Crystal Water sells bottled water in North West. The management of CW opened a branch in Mpumalanga due to the high demand for bottled water. 6.2.1 Identify the type of intensive strategy that CW applied. Motivate your answer by quoting from the scenario above. (3) 6.2.2 Outline TWO advantages of intensive strategies for CW as a business. (4) 6.3 Advise businesses on the steps they should consider when evaluating a strategy. (6)

BUSINESS VENTURES 6.4 Outline TWO characteristics of a sole proprietor. (4) 6.5 Read the scenario below and answer the questions that follow. Andile invested R1 000 in RSA Retail Savings bonds for 36 months based on his personal needs. He will receive interest twice a year. A financial expert advised him to also consider investing in unit trusts. 6.5.1 Identify TWO factors that Andile considered when he invested in RSA Retail Savings bonds. Motivate your answer by quoting from the scenario above. Use the table below as a GUIDE to answer QUESTION 6.5.1.

(6) 6.5.2 Explain to Andile the advantages of investing in unit trusts. (4)

BUSINESS ROLES 6.6 State TWO economic rights of employees in the workplace. (2) 6.7 Identify the diversity issue that Mazala Butchery considered in EACH statement below: 6.7.1 The management of Mazala Butchery ensures that employees are not discriminated against based on the colour of their skin. 6.7.2 Special facilities are provided for employees who use wheelchairs. 6.7.3 Staff meetings are conducted only in English, as stipulated in their business policy. (6) 6.8 Discuss ways in which businesses could protect the environment and human health in the workplace. (6)

BUSINESS OPERATIONS 6.9 Outline TWO quality indicators of the production function. (4) 6.10 Explain the impact of TQM if it is poorly implemented by businesses. (4) 6.11 Distinguish between job description and job specification. (8) [60] TOTAL SECTION B:180

SECTION C Answer ANY TWO questions in this section. NOTE:  Clearly indicate the QUESTION NUMBER of each question chosen. The answer to EACH question must start on a NEW page, for e.g. QUESTION 7 on a NEW page, QUESTION 8 on a NEW page.

QUESTION 7: BUSINESS ENVIRONMENTS (LEGISLATION) The government has established Sector Education and Training Authorities (SETAs) to ensure effective implementation of the Skills Development Act (SDA), 1998 (Act 97 of 1998). The National Skills Development Strategy (NSDS) is aimed at achieving the purpose of the SDA. Businesses are required to comply with this Act. As an expert on recent legislation, write an essay on the following SDA aspects:

• Outline the role of SETAs in supporting the Skills Development Act.
• Explain the purpose of the National Skills Development Strategy.
• Evaluate the impact of the SDA on businesses.
• Suggest ways in which businesses can comply with the SDA.

QUESTION 8: BUSINESS VENTURES (INSURANCE) Businesses take out insurance policies as they operate in high-risk environments. They also realise that some risks cannot be insured. Businesses must be well informed of the principles of insurance before signing an insurance contract. They benefit from compulsory insurance as they do not have to pay out certain claims. Write an essay on insurance in which you include the following aspects:

• Outline the differences between insurable and non-insurable risks. Give TWO examples of each.
• Indemnity/Indemnification
• Security/Certainty
• Discuss THREE types of compulsory insurance.
• Advise businesses on the advantages of insurance for businesses.

QUESTION 9: BUSINESS ROLES (PROBLEM-SOLVING AND CREATIVE THINKING) The business environment is dynamic and requires businesses to be innovative in their approaches. The force-field analysis and nominal group techniques can be applied during the problem-solving process. Many businesses strive to create an environment that promotes creative thinking in the workplace. Write an essay on problem-solving and creative thinking in which you address the following aspects:

• Elaborate on the differences between decision-making and problem-solving.
• Force-field analysis
• Nominal group technique
• Explain the advantages of creative thinking in the workplace.
• Suggest ways in which businesses can create an environment that promotes creative thinking in the workplace.

QUESTION 10: BUSINESS OPERATIONS (HUMAN RESOURCES) An engineer at Hendricks Civil Engineers (HCE) recently terminated his employment contract. HCE is considering advertising this position externally. The human resources manager will prepare for the interview and also develop the induction programme. Keeping the above scenario in mind, write an essay on human resources referring to the following aspects:

• Elaborate on the reasons for the termination of an employment contract.
• Explain the impact of external recruitment on HCE as a business.
• Discuss the role of the interviewer while preparing for an interview.
• Advise HCE on the benefits of induction.

[40] TOTAL SECTION C:80 GRAND TOTAL:300

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