my perfect cover letter customer service

Customer Service Cover Letter Tips & Examples to Land Your Ideal Role

Published: August 10, 2022

The best cover letters  highlight your skills and abilities and leave recruiters and hiring managers interested in and eager to learn more about you, your skillset, and your ability to succeed in the role they’re hiring for.

In this post, discover everything you need to include in a customer service cover letter to leave a lasting impression, including:

What to Include in a Customer Service Cover Letter

Customer service cover letter example, entry-level customer service cover letter.

• Entry-Level Customer Service Cover Letter Example

Best Practices for Writing a Customer Service Cover Letter

When writing a customer service cover letter, it’s essential to include information highlighting your skills and abilities in the customer service industry.

Some key information to include is:

• Your interest in the role you’re applying for and why you’re interested in it.
• Relevant customer service experience you have and the responsibilities you’ve held in your previous related roles.
• The specific skills you’ve developed and perfected that make you an excellent fit for the roles you apply to. It’s important to get as specific as possible for each position, as a generic cover letter not relevant to the role won’t help you stand out.
• Any awards or recognitions you’ve received for your customer service skills as they demonstrate your ability to be successful at the job and that you possess the qualifications hiring managers are looking for.
• The qualities you have that make you an excellent team player.
• The passion you have for customer experience.

It’s mentioned above, but it’s worth driving home that anything you include in your customer service cover letter should be specific and related to the role you’re applying for. Aim to create a new cover letter for each position so you can call attention to your skills that will help you fulfill the role expectations for each job.

Let’s go over an example of a high-quality customer service letter.

Dear [Hiring Manager Name],

My name is [Your name], and I am a seasoned [Industry] professional with over [Number] experience. I am very interested in [Position] at [Company name], and my experience in [Previous customer service experience] makes me an excellent candidate. I believe my [Insert role-relevant skills] can help [Company Name] achieve [Desired goals for role].

In my current role as a [Your current role] at [Current company], I’ve achieved results with [Insert achievements or data that shows expertise]. I’m eager to bring these skills to [Insert position] and help customers achieve success.

Additionally, [Insert other relevant experience or skills related to the role].

I look forward to further discussing my past achievements and how they will help me succeed as [Insert role title].

Thank you for your time and consideration.

[Your Name Here]

If you’re applying for a customer service position and haven’t yet held any customer service roles, not to worry. Below we’ll explain why.

If you’re applying for an entry-level customer service position but you don’t have significant customer service experience, you can still write a cover letter that highlights you as a standout candidate.

Take care to mention:

• The transferable skills you have that relate to the customer service role you’re applying for. For example, you’re a skilled communicator, which can come in handy when talking to customers over the phone or in person.
• Any customer service or related training you’ve received, even if it’s minimal. This shows a commitment and genuine interest in the role you’re applying for.
• Any relevant coursework or extracurriculars that have helped you develop the necessary skills for the role.
• Your passion for helping others and resolving issues, which are key qualities in any customer service professional.
• The qualifications that make you a good team member because, regardless of experience, you’ll be working with people.

Overall, highlighting any of your strengths, even if you don’t have direct experience, shows recruiters and hiring managers that you’d be an excellent fit for the role and what you can contribute to their company. Let’s go over a sample entry-level customer service cover level that you can use for inspiration.

Entry Level Customer Service Cover Letter Example

Dear [Hiring manager name],

My name is [Your name], and I am writing to express my interest in the [Role title] position at [Company name]. I am drawn to the role because [Insert interest] and my skills with [Insert relevant skills] make me an excellent candidate.

My relevant customer service experience is with [Explain applicable or transferable experience], and I believe this would allow me to excel at [Insert role requirements]. I’ve been recognized for [Insert data or achievements that demonstrate skill set], and I’m eager to achieve the same results for [Company name].

As I look forward to my next chapter, I hope to apply my experience and perspective to help the [Company Name] team hit and exceed goals. I admire [Company Name]’s commitment to [Business Priority] and feel passionate about your mission to [Company Mission Here].

Attached is my resume for further review, and I look forward to further discussing my experience and how my background fits [Company name] needs.

Thank you for your time and consideration,

[Your Name]

Above, we’ve outlined key elements to include in your customer service cover letter, whether you have years of experience or are just getting started in the field. Regardless of the type of letter you’re writing, though, there are always best practices to keep in mind.

• Always address the letter to a specific person, if possible. If you can’t find a hiring manager's name , you can say something like “Dear [company name] recruiter” or Dear [position title] Hiring Manager.”
• Use a professional tone throughout the letter, but you can also display your unique personality without being informal.
• Keep the letter short and to the point — recruiters and hiring managers are busy and might be reading through a lot of applications, so they’ll be appreciative of a concise letter that stays on track.
• Always highlight your relevant skills, experience, and qualities.
• Use concrete examples to back up your claims.
• Edit carefully for grammar, spelling, and punctuation errors.

A bonus tip and a unique way to leave a lasting impression with your cover letter is to tell a story. You can call out an experience that makes you uniquely qualified for the role, a story that expresses your interest in the company and what led you to them, or a story about a significant customer service-related experience you excelled at.

An excellent customer service cover letter gets you hired.

An excellent customer service letter leaves an impression on hiring managers and recruiters and can get you hired. Follow the tips and best practices we’ve mentioned above, and you’ll likely find yourself getting interviews that land you new customer service roles.

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Customer Service Cover Letter Example (+ Full Guide for 2024)

You’re a professional problem-solver with a knack for keeping customers happy.

As a customer service professional, you know just how important saying the right thing is, whether it’s face-to-face or by chat, email, or phone call.

Yet, when it comes to your cover letter, you’re stumped.

You just can’t seem to write one that conveys your expertise.

Don’t worry! We’ve got you covered.

In this article, we’re going to show you:

• What a Perfect Customer Service Cover Letter Looks Like
• 5 Steps to Writing the Best Customer Service Cover Letter

3 Essential Cover Letter Tips for Customer Service Workers

Let’s dive in!

Customer Service Cover Letter Example

5 Steps to Writing a Customer Service Cover Letter

You’ve seen what a great customer service cover letter looks like, and now it’s time to write your own.

All you have to do is follow these simple steps to nail it:

#1. Put Contact Information in the Header

You should always start your customer service cover letter with your contact information. This should be placed in your cover letter’s header, just like on your resume .

Here’s what you should include:

• First and Last Name. Your full name should always be at the top of the page.
• Professional Title. Match the professional title on your cover letter to the exact job you're applying for. The hiring manager is probably sifting through hundreds of applications for different positions, so when you’re clear about the exact position you’re writing about, it makes the process easier for everyone.
• Email Address. Choose an email address that’s both professional and simple, like some combination of your first and last name. The quirky email address you created in high school won’t do. (e.g.: [email protected] doesn’t belong on your cover letter, but [email protected] is fine.)
• Phone Number. Make sure the number you provide is accurate so that the hiring manager can easily reach you. If you’re applying for a job abroad, make sure to add the dial code in front of your phone number.
• Location. Your city and state or country are usually enough information. But if you’re applying for a remote job or looking to relocate, specify so on your customer service resume .
• Relevant links (optional). You can add links to any relevant websites or social media, such as your LinkedIn profile.

Once you’re ready with your own contact information , it’s time to add the hiring manager’s.

Here’s what you should list:

• Company Name. Write down the name of the company you’re applying to.
• Hiring Manager’s Name. If possible, write down the name of the hiring manager for the department you’re applying for. Check the job ad, the company’s website, and their LinkedIn page to find out who it is.
• Hiring Manager’s Title. If you find the hiring manager for this specific job ad, and you see they’re the head of the department, write that as their title instead of “Hiring Manager.”
• Location. The city and state or country are the most vital information here, especially for companies that operate globally. You can optionally add the exact street name and number of the company if you want to be more specific.
• Email address (optional). If possible, find the hiring manager’s email address and add it here.
• Date of Writing (optional). Add the exact date you wrote your cover letter for a professional touch.

#2. Address the Hiring Manager

After adding all the relevant contact information, you should specifically address your cover letter to the person who’ll be reading it.

And we don’t recommend using the generic “To Whom It May Concern."

The way you address your cover letter can leave a positive impression on the hiring manager—if you do it right, that is.

So first, do some research. Check the job listing, company website, or LinkedIn profile and find the hiring manager for the department you’re applying to. This way, you can find their name and email address.

Then address them formally. We recommend using Ms. or Mr. , followed by their last name. But if you aren’t sure about their gender or marital status, you can just use their full name instead. For example:

• Dear Ms. Salgado
• Dear Juana Salgado

If you can’t find any information about the hiring manager or head of the customer service department, you can just address your letter to the department or the company in general:

• Dear Customer Service Department
• Dear Customer Service Hiring Team
• Dear Human Resources Team
• Dear Head of Customer Service

#3. Write an Eye-Catching Opening Statement

Hiring managers spend an average of seven seconds looking at a candidate’s application before deciding if it’s worth reading all the way through. 

So making a good impression from the get-go is crucial to a successful customer service cover letter.

Your opening paragraph should always include your name and exactly why you’re interested in the role. Showing your passion for the industry or specific job is a great way to make hiring managers want to know more about you.

Researching the company goes a long way here. The more you know about the employer, the more you can highlight what a good culture fit you are for them. This shows the hiring manager you aren’t just randomly applying everywhere - you’re really interested in this specific position.

Depending on your level of experience, you can also start your cover letter with a notable achievement or the skills that make you a perfect fit for the role.

Just make sure this paragraph isn’t too detailed. What you want to do here is pique the hiring manager’s curiosity and get them to delve deeper into your cover letter’s details.

#4. Use the Cover Letter Body for the Details

The main body of your customer service cover letter is where you can go into detail about what really makes you a qualified candidate for the position.

The trick here is to not just repeat everything from your resume. This is the place to truly show off your professional skills and qualifications, so you have to really make this section count. Your job is to convince the hiring manager that you’re a better fit than the other applicants, so mention any achievements related to the field and use the job advertisement as a reference.

You can tailor your cover letter to the job advertisement by mentioning specific skills the company is looking for or how exactly you can contribute to their team. For example, if you’re applying for a tech-related customer service position, you should mention skills related to that instead of, say, your e-commerce experience.

Showing your knowledge about the company, their business model, or their industry can be a great plus. So, if you’re familiar with the company’s products or services, make sure to mention that on your cover letter to show them how and why you align with their mission statement or company culture.

Finally, remember to be enthusiastic. Specifically, try to convey your excitement for the role and how confident you are that you can contribute to their company with your specific skills and experience.

#5. Wrap It Up Professionally

Knowing how to end your cover letter is the cherry on top.

You want to make sure you’re leaving the hiring manager on a good note and that your conclusion won’t make them doubt everything you said so far.

The conclusion is where you should confidently recap why you’re a great fit for the role or summarize the skills that make you stand out from other candidates.

Then, after your conclusion, it’s time to include a call to action. Inviting the hiring manager to take action , such as discussing your application further, can leave a lasting impression and increase your chances of getting an interview.

Finally, make sure to sign off on your letter professionally. Choose an appropriate signature line, followed by your full name. Here’s what it looks like:

Please don’t hesitate to contact me at the provided email or phone number so that we may arrange an interview. I look forward to discussing my application in greater depth at your earliest convenience.

Best wishes,

But if you think “Best wishes” is overused, here are some other lines you can choose from:

• Kind regards,
• Respectfully yours,
• Thank you for your consideration,

You now know the drill with writing cover letters, so we’ve got some specialized cover letter tips to take your customer service cover letter to the next level.

#1. Match Your Resume

In the customer service industry, consistency is key.

You want your cover letter’s formatting and layout to match your resume as much as possible; otherwise, you might look sloppy and disorganized.

Your text and contact information should be aligned neatly on the page, and the font styles and sizes should be consistent throughout. On top of that, you have to set the margins and line spacing, all while making sure your cover letter never spills over to page two.

Or Use A Cover Letter Template Instead

But why not just skip all the hassle?

Just use our resume builder by selecting a resume template and cover letter templates to create a matching pair in minutes.

Our professional templates are created in collaboration with HR professionals from around the world, making sure your application meets all industry standards and looks beautiful.

#2. Mention Skills And Other Keywords

While you can do a great job describing your enthusiasm for the role and how your experience makes you a great fit, none of that matters if your customer service cover letter doesn’t mention enough keywords .

If you’re familiar with popular customer service software like ZenDesk or have specific skills the job ad might be looking for, like troubleshooting, make sure to add them. The hiring manager is going to be even more impressed by how much you want the job if you mention the right customer service skills.

#3. Proofread The Final Draft

You can have the perfect cover letter and still get rejected because of one slip.

One of the biggest cover letter mistakes you can make is not proofreading your cover letter before sending it.

Almost any recruiter out there will reject an applicant with typos in their cover letter. That’s a huge risk to take just because you’re too lazy to proofread.

Try using a spellchecking tool like QuillBot or Grammarly . Run the text of your cover letter through it several times, then check it one more time yourself.

You worked hard to get to this final step, so don’t risk letting a typo ruin your chances of getting an interview.

Key Takeaways

And that’s all there is to writing a great customer service cover letter!

Hopefully, now you feel more confident, and you’ll land your next customer service gig in no time.

But before we finish this article, let’s recap everything we talked about so far:

• Your cover letter should have a header where the contact information is clearly visible. Make sure everything you list is factually correct, or else you might miss an opportunity.
• Researching the company goes a long way since you can personalize the letter according to their company culture and address the hiring manager by name for a stronger first impression.
• Match your cover letter to your resume so your application looks neat and professional. This also makes the hiring manager’s life easier since they can distinguish your application’s documents from the rest.
• Always proofread your cover letter before sending it. Sloppy grammar and spelling are some of the biggest mistakes that candidates can make, which gets their applications tossed into the ‘no’ pile.

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My Perfect Resume Review — Create a Killer Resume

If you think that excellent skills alone are enough to land a dream job, think again. Our My Perfect Resume review explains how this resume builder spices up your resume so that it immediately attracts recruiters’ attention. Also, you’ll learn about features that set it apart from other resume builders.

Finding the ideal resume builder can be tricky, so we decided to put ourselves in your shoes and try out one of them. Keep on reading to find out what My Perfect Resume offers and whether it has something for you.

Pros & Cons

Pricing Plans

Trial period.

Full access to the platform for 14 days Downloading resumes and cover letters

Unlimited Option

Billed every four weeks Can be paid quarterly or annually

Features, Courses, and Materials

Ever since 2013, My Perfect Resume has provided us with diverse resume templates for any industry. As you’ll see in this My Perfect Resume review, beginners without experience aren’t the only ones applying for jobs with the help of this website. Experienced candidates can find useful CV templates on My Perfect Resume, as well. For those with a creative streak, it’s possible to make CVs from scratch. The wizard adds your details as you type them in, but you can skip the sections you don’t want to appear in the resume.

This platform is more than an ordinary resume builder. It’s also a cover letter builder, resume checker, and a rich source of examples and tips. You can use its job searching engine to find relevant job openings, too. Although the company doesn’t offer a My Perfect Resume free trial, you can still explore the following features without limitations for two weeks during a paid trial period:

• Resume builder/templates/examples/formats
• Cover letter builder/templates/examples/formats
• Resume check
• Career center
• CV templates
• My Perfect Resume Chrome extension

It takes three simple steps to create a resume:

• Select a template based on your experience (suitable for students, people without any experience, and experienced people)
• Edit the template (header and font color)
• Build your resume from scratch or upload it from Google Drive or Dropbox

You need to have an active My Perfect Resume account to save the created file. Unfortunately, you can download it for free only as plain text. Also, you can see the strength and level of completion of the saved files thanks to the Resume check.

Searching for jobs based on your job title and location substantially increases your options. The platform reads DOC, DOCX, PDF, HTML, RTF, and TXT files, so make sure to import your resume in one of those formats.

Let’s see what else you can do with the resume templates.

My Perfect Resume Review: Resume Templates

Talking to a professional resume writer on the phone or via Skype can make things much easier, but sometimes it’s better to play it safe and use a resume template, allowing you to focus on the content.

My Perfect Resume offers three types of templates you can choose from:

• Professional (for jobs in traditional industries)
• Modern (for competitive jobs and industries)
• Creative (for jobs that demand creativity and out-of-the-box thinking)

What’s more, there are Microsoft Word-ready resume templates you can customize for any job. Luckily, the My Perfect Resume price includes all of these templates. They typically consist of a heading, education, a professional summary, skills, and work history. The smart resume software suggests four skills for your job title that you may or may not include in your file. Apart from the standard sections, you can display your certificates, hobbies, accomplishments, affiliations, websites, portfolios, and a section of your choice. My Perfect Resume templates are ATS-friendly, increasing your chances of getting an interview.

Another neat feature is the possibility of receiving a notification when your resume gets picked by the employer’s resume screening software. Myperfectresume.com reviews rarely mention it, but it’s quite helpful.

Finally, if you need some guidance when choosing the right template, you can always:

• Use a template that fits the employer/industry
• Use a template that fits your experience
• Use a template that fits your personality

Some employees demand a cover letter, too. My Perfect Resume’s cover letter builder has the tools for creating one without switching to another platform.

Review of My Perfect Resume Customer Service

Customer service representatives are available from 8 am to 8 pm CST Monday through Friday. You can also contact them every Saturday from 8 am to 5 pm CST and every Sunday from 10 am to 6 pm CST. The phone number is 855 213 0348. Live chat is available during the said working hours.

Upon sending a message via chat, a customer support representative responded after 45 seconds and answered our question. The form for sending them messages via email is available on the official website.

My Perfect Resume Review: Cover Letter Builder

You start by picking one of the 18 cover letter templates. Don’t worry; you can change it later if you don’t like how it turned out. The templates are minimalistic, with slight differences in terms of text alignment or font size and style.

It’s possible to create a cover letter from scratch or upload an existing one. Suppose you want to write a brand new cover letter. We want to emphasize that there aren’t any additional My Perfect Resume charges for creating cover letters. You can find a cover letter for a specific job or one you can tailor to a particular job opening. With a particular job and a company in mind, you need to choose three top skills crucial for that position, as well as your top three strengths. You also need to specify your work experience and personalize the file.

Availability, confidentiality, relocation, salary requirements, and other sections might not seem like crucial services for the users of  free resume builders . Still, our findings agree with other My Perfect Resume reviews stating they are superb bonuses.

Ease of Use

The wizard for creating resumes and cover letters walks you through sections. The interface is user-friendly, and there aren’t any redundant buttons that may confuse you.

Besides, there’s no need to wander because all the valuable information is present on the official website. Whenever you feel stuck, you can rely on the tips provided by the team of experts. The job-specific suggestions and brief pointers are with you every step of the way.

How Much Does My Perfect Resume Cost?

My Perfect Resume is a membership-based platform. Once you pay for either the quarterly or annual plan, you have unlimited access to all features. In other words, you can create or download as many resumes or cover letters as you want without additional charges.

The company accepts credit cards only. For $2.95, you have full access to the platform for 14 days. During this trial period, you can create, download, or print an unlimited number of resumes and cover letters.

According to a few myperfectresume.com reviews, downloading files wasn’t possible seven days after purchasing the trial period. Upon testing it personally, we couldn’t verify the same thing. That is, we were allowed to use the features without limitations for 14 days.

You need to provide the payment method, so the subscription will automatically renew after 14 days. You’ll be charged $24.95 every four weeks. You can pay $71.40 upfront instead and use all the features without limits all year long.

The My Perfect Resume cancel subscription policy dictates that you may cancel both monthly and annual subscriptions at any time.

Refund Policy

This online resume builder doesn’t offer refunds. However, it’s possible to get one if you cancel your subscription before the trial period ends. Otherwise, refunds aren’t guaranteed. The good thing is that you can test all the features the tool offers during the trial period and find out what you like about them. If you want to test a company with a more lenient refund policy, check out our ResumeHelp review .

Online Ratings

More than 5,000 users gave My Perfect Resume a total rating of 4.6 on Trustpilot. The reason for My Perfect Resume complaints is the misunderstanding about the free trial.

As much as 80% of all the reviews are positive. People praise customer support representatives for their help. They also love the suggestions for creating outstanding documents because they speed up the process and keep them on the right track.

Even people who aren’t that tech-savvy find it simple. They often recommend it to their co-workers when seeking new jobs. Dozens of My Perfect Resume reviews report that users have found new jobs thanks to the professional templates and job boards.

• Customizable job-specific templates ready for ATS scanning
• Prices covering the resume check feature detecting over 30 issues and offering suggestions for improvement
• A cover letter builder with optimized cover letter templates
• A My Perfect Resume Chrome extension for filling in job applications automatically
• A tool translatable to English (US, UK), French, Spanish, and Italian
• A Chrome extension working only on Indeed, Glassdoor, LinkedIn, Google, Careerbuilder, Monster, Ziprecruiter, Snagajob, SimplyHired, and USAjobs.gov.

My Perfect Resume Review: The Final Verdict

It’s all up to you and your preferences. Yet, from an objective standpoint, My Perfect Resume does offer some high-quality features. If you ignore the fact that you have to pay for the trial period, you can see the bigger picture—a plethora of templates coming in dozens of styles and formats.

Let’s not forget the collaboration with renowned job boards, enabling you to apply for jobs in various industries. The company doesn’t offer a resume writing service , but it’s undoubtedly a top-class service for acceptable resumes at affordable prices.

Frequently Asked Questions (FAQ)

You can cancel your subscription at any time on your own or by contacting customer support. The procedure for canceling the subscription on your own goes as follows: – Log into your account – Find “My Account” on your dashboard – Click on “My Settings” – Find the “Subscription” section and cancel it at the bottom of the page You should receive an email with a cancelation number to confirm the request. In case you don’t, contact customer support by email or phone. Visit the Contact Us page to find the phone number relevant to your location.

My Perfect Resume tool allows you to create an account for free. Creating resumes and cover letters, either from scratch or template-based, is free of charge as well. Nevertheless, once you finish your document and try to download it, you need to select a quarterly or annual plan. If you don’t want to do that right away, you can save the file for later in your account or download it as a plain text document. The resume check property requires a subscription, as well. The job search feature, career center, and resume examples are free.

My Perfect Resume team does its best to highlight your qualities and rank you among the top applicants. The ATS-ready templates make sure your resume draws the recruiter’s attention. The company guarantees that both resumes and cover letters are optimized for the most popular ATS. The My Perfect Resume ratings suggest that this is a reliable website. The transactions are secure. The services are relatively affordable and in line with the latest trends. As a result, it’s perfectly safe to use it.

You need to contact customer support to deal with your account. Since the team is not available 24/7, there’s another way of doing it: – Go to the Contact Us page on the My Perfect Resume official website – Scroll down to the last frequently asked question – Click on “Request to remove your data” – Log in to your account – Choose to retrieve or delete your data. Both may take up to 45 days to process While we were doing research for our My Perfect Resume review, we noticed one important thing. Once you delete your account, you can’t restore it.

This post contains affiliate links. We may earn commission from any sales made or actions taken as a result from users clicking the links on this page.

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MyPerfectCoverLetter has a rating of 2.4 stars from 55 reviews, indicating that most customers are generally dissatisfied with their purchases. MyPerfectCoverLetter ranks 32nd among Career Advice sites.

This company responds to reviews on average within 2 days

“A nice site to rebuild/renew my resume”

I very much like the content of the website. I have been able to change my resume to suit the individual cover letters and resume to suit each potential employers. I had some technical difficulties on the website, however. There was no live chat; I filled out the form to request an email reply, and the submit button did not work. I called Customer Service. The CSR asked me for my name although I gave it to him upon connection. I needed to repeat my account# 2 or more times. Get a pen!

“Unprofessional and deceitful. AI generated document”

October 30 2023 I joined with the full confidence in receiving a professional cover letter. I received a document that provided the same information I provided in the questionnaire they do when you initiate the transaction. It was not until I received a call from a prospective employer advising me to change my cover letter because government recruitment companies use a program to detect AI generated documents, if it's over 85% AI they will automatically reject your cover letter. They asked if I could rewrite my cover letter using less than 20% vocabulary assistance. Because of the feedback I waited for my trial period to finish and attempted to cancel my subscription, nope can't get through to them and there was no cancellation option other than an email address which alarmed me because they claim that it's like a Netflix subscription, at least with Netflix they have the cancellation option on their website without emailing the company. That was November 16. Then came December and still no response yet they took my money again for a AI generated document that can be for free and found on Google. I sent an email adding that I would like them to cease my subscription and stop accessing my bank account. I received an email saying that I didn't have an account in my real name. I provided them with my alternative email and account details that I use so to stop spamming. In January I resent the details again after seeing I was charged again even after advising them to stop my subscription and desist from using my card. Again no response but again they deducted the February payment. I immediately sent an email advising them that I am angered that they continue to deduct money from my account even after providing essential information to cease the account. Again no response from them. They left me with no options but to advise my bank to stop future payments and start legal action to retrieve unauthorized activities on my bank account, I also reported them to our governments fraud agency ACCC (Australian Competition & Consumer Commission) and scam watch. I advised them of my actions taken considering that they needed to know that I had to cancel my card, advised all associated companies that I use to pay my power, phone, insurances etc etc of the change of card details. The domino effect is the bank has to cancel my card so they could not access it again Having no card access only having to go into a bank physically to withdraw funds to cover me until my new card arrives angers me knowing they have no remorse for the inconvenience that they caused because I trusted them to do the right thing and follow their own cancellation process. I still have no response AGAIN from them in the form of an apology for their actions or lack of. I received an email from my bank saying my " stop request" was approved and the Bank found the transaction to be fraudulent and will be refunding my last 2 transactions. They have handed it now to their legal team. My only feedback to My Perfect Cover letter is to add a cancel subscription model the same as Netflix, im only using Netflix because you always refer to them when talking of subscriptions, so do the right thing and stop the email bull crap and give your customer based a genuine stop subscription like many other subscription based companies do. Be professional,honest and transparent, stop using AI, very deceiving.

Reviews (55)

Reviews that mention popular keywords

We apologize for any inconveniences this may have caused you. We want to clarify how our membership works. Our subscriptions are auto-renewing unless you choose to cancel your subscription beforehand. If no cancellation request was sent before the end of the initial period, your account might have rolled into a monthly subscription at the regular price. The auto-renewal information is listed in multiple areas: the sales page, the payment information page, the payment confirmation page, and finally, on your welcoming email, which confirms your 14-day trial purchase and a detailed overview of your new subscription. We hope that this helps clear out any confusion. To verify the status of your account and what might have happened, contact our Customer Service Team for immediate assistance using the link provided below. Contact Us: https://www.myperfectcoverletter.com/contact-us?utm_source=google&utm_medium=sem&utm_campaign=8556214214&utm_term=myperfectcoverletter&network=g&device=c&adposition=&adgroupid=90353727007&placement=&gad=1&gclid=Cj0KCQjwnMWkBhDLARIsAHBOftpLzUPAdUhNBB28lPYR7WQPPi7fLqhNz29jHW5oAnfoCZBBFpN7x38aAhiUEALw_wcB

We’re truly sorry to see your rating towards us, Alessandro. Our team is dedicated to providing our users with the best customer service experience possible and we would love to discuss this further in order to seek a resolution to your matter. At your earliest convenience, please contact us directly at [email protected] please make sure to include your account information. We're certainly committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves.

We certainly do not scam our users, Piper, and we regret to hear that you have not had a smooth cancelation process, we would like to hear from you directly to make sure the matter gets resolved. When you have the time, please contact us directly at [email protected] with your account details, once our team reviews your case they will be getting in touch with you.

From the business

Your cover letter made easy! My Perfect Cover Letter takes the hassle out of writing your cover letter. Our easy prompts help you create the perfect job-worthy cover letter effortlessly!

• Visit Website
• Career Advice , Resume , Job Search
• Guaynabo, Puerto Rico
• Edit business info

Business History

We believe a one size fits all cover letter doesn’t work, that’s why since 2013, we’ve been dedicated to helping job seekers get hired faster with customized resumes and cover letters.

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