resume template for students with disabilities

Resume & Employment Guide for Persons with Disabilities

According to the Social Security Administration, there are more than 8 million disabled workers in the US alone. 

In addition to the usual challenges that workers face nowadays, disabled workers also have to deal with some unique hardships. Despite several legislations in place, disabled people still encounter discrimination, a lack of accommodations, and stereotyping in their professional lives.

In turn, they may often feel unprepared to compete with other candidates and underqualified when it comes to applying for jobs. 

This, however, couldn’t be further from the truth. With the right job-search resources, a well-crafted resume, and a strong cover letter, your application will help you stand out from other candidates and get a good chance at employment.  

To help you nail your resume and find all the right job-search resources for disabled persons, here’s what we’ll cover in this article: 

• Resume Tips for Disabled Persons
• Employment Resources for Disabled Job-Seekers
• How to Deal With Workplace Discrimination

And more! Let’s dive in. 

Resume Tips for Disabled Persons 

• Disability is an umbrella term that covers any mental or physical impairment, from chronic diseases to physical injuries to mental disorders. 

If you’re living with any disability, it’s normal to wonder whether your resume should mentiong the said disability, or if there are any best particular practices that it should follow. 

In this section, we’re going to give you our best tips on how to make a resume that stands out.

#1. Don’t Mention Your Disability

The first thing you should know is that you’re not legally obliged to mention your disability on your resume . 

At the start of your job hunt , your goal should be to stand out from other applicants and secure job interviews. So if your disability doesn't hinder your application in any way, there's no reason to disclose it on your resume. Not mentioning the disability ensures sure that the hiring manager isn’t subsciously biased against you as a candidate.

That said, we're not saying that you should lie about your disability - or anything else for that matter. Rather, you should choose the right time and place to talk about it. 

A good option is during your job interview. Once you know you have recruiters’ attention and interest, you should let them know about your disability and how it impacts your professional life. 

Alternatively, you can inform the hiring manager about your disability once you’ve scheduled the job interview - especially if you need certain accommodations (e.g. wheelchair accessibility).

#2. Explain Any Employment Gaps 

It often happens that disabled people have frequent or long employment gaps on their resumes.

Now, for recruiters, employment gaps often equal huge red flags most commonly relating to a candidate’s lack of dependability, professionalism, or work ethic. 

As such, you want to make sure you explain every employment gap recruiters may notice on your resume, so they don’t assume you’ll be an unreliable employee. 

Again, you don’t have to disclose your disability to explain your employment gaps if you don’t want to. Writing “illness and recovery” next to the dates of your employment gap is more than enough to show recruiters you had a valid reason not to be working. 

Alternatively, you can add a short description of what happened to you during the time and what you did to stay on track professionally, while not being at work. Here is how you’d go about that on your resume: 

09/2015 - 03/2017 

• From October 2015 to January 2017 I was recovering from a back injury that required intense physiotherapy. During this time, I completed two online courses on on-site and off-site SEO and caught up with industry-related trends and readings. 

#3. Pay Attention to the Format

You may have all the right achievements and qualifications to make you the ideal candidate for the job and still miss out on recruiters’ attention due to poor resume formatting . 

Recruiters have limited time to review hundreds of resumes, and as such, they’re a lot more likely to read yours if it’s well formatted and easy to read.

If it’s a jumbled mess, though, they won’t even skim through it.

To make sure that’s the case, here are some resume layout elements you should pay attention to: 

• Format. Out of all the resume formats out there, recruiters worldwide prefer the reverse-chronological format . It starts by listing your most recent work experience last and goes back in time from that point on. 
• Font. Stick to fonts that won’t give recruiters an eyesore and that look good both on a computer screen and on paper. Think of Roboto, Ubuntu, and Overpass fonts as strong do-s and Comic Sans and Papyrus fonts as permanent don’t-s. 
• Line spacing. Go for a 1.0-1.15 line space throughout the text. It will help you save space without making your resume look overcrowded. 
• Bullets. You can use bullet points to sum up and organize important information in each section without it looking like a block of text. 
• Length. The optimal resume length is one page . Recruiters are busy people who get thousands of resumes each month, so be respectful of their time and keep your resume within the recommended length. 

Unless specifically asked otherwise, always save your resume in PDF format . This way you can rest assured your fonts and layout will stay exactly as you intended it, no matter what device or OS recruiters use to view it. 

Want to avoid all the hassle of resume formatting and jump straight to filling in the contents? Pick one of our tried-and-tested resume templates for a gorgeous design and recruiter-friendly layout and save yourself time and effort. 

#4. Include All Essential Resume Sections

Once you get formatting out of the way, you can dive into the essentials of writing a resume. 

First and foremost, this means including these must-have sections for any resume: 

• Contact information. In your contact information section, list your full name, a working phone number, a professional email address, and your location. You can optionally include your job title and links to your LinkedIn profile or professional website. 
• Resume summary/objective. The resume summary comes right after the contact information and aims to grab recruiters’ interest from the get-go. It’s a 2 or 3-sentence-long summary of your career, including your years of experience, skills, qualifications, and 1-2 top achievements. Less experienced candidates ( recent graduates or entry-level professionals), on the other hand, can use a resume objective, which should communicate your motivation for getting into a field, in addition to your skills and qualifications.  
• Work experience. Arguably the most important part of your resume, the work experience section should reflect your achievements and responsibilities in your previous roles. For every work entry, make sure to include the title you held, the company name and location, the dates you were employed, and your accomplishments and responsibilities in bullet points. 
• Education. Your education section should be brief and concise - especially if you have plenty of work experience to add to your resume. Make sure to include the program name and degree, the institution’s name, and the years attended. Optionally, you can include your CGPA and any Honors you received during your studies.  
• Skills. The skills section is typically divided into soft skills and hard skills. Soft skills include communication skills, interpersonal skills, etc., whereas hard skills are job-specific (e.g. C++ for programmers, Adobe Illustrator for illustrators, etc.). Make sure to prioritize listing the skills that you’ll use for the job in a day-to-day setting, and if you have the extra space afterward, you can also list the less essential ones (e.g. soft skills).

#5. Highlight Your Qualifications 

Learning skills and getting qualified on the job is always an option, but showing that you’re already qualified for the position will give you a big competitive advantage compared to other applicants. 

So, go through the job description to see exactly what the requirements of the role are and highlight any qualifications you have that match them (e.g. software platforms, equipment knowledge, regulatory programs, etc). 

Here are the three sections you can best take advantage of to mention your qualifications: 

• The skills section (under hard skills). 
• The work experience section (you can mention, for example, how you acquired a specific qualification in bullet points under a past work entry). 
• The resume summary (along with your key skills and 1-2 top achievements). 

And here's an example of how you can highlight your qualifications in your resume summary: 

• Responsible and dedicated office manager with 7+ years of experience. I have excellent interpersonal and computer skills and am highly proficient in Microsoft Word, Excel, Outlook, and PowerPoint . Selected and incorporated a new project management software in my last workplace that improved office productivity and helped us reach our department KPI-s 5 weeks faster.   

#6. Quantify Your Achievements

Claiming you've achieved something professionally is one thing; being able to back it up with numbers is another thing entirely. 

Quantifying your achievements can help recruiters put them into context and understand exactly how well you can drive results. 

An easy way to do this is to follow the Laszlo Bock formula , which goes like this: 

“Accomplished [X] as measured by [Y] by doing [Z].”

Compare the two examples below and judge for yourself; which of the two candidates would you hire? 

Exceeded sales team KPI-s by 30%+ for 4 months straight by targeting customer expansion instead of customer acquisition. 

Generated leads through cold-calling. 

If you ask us (and just about any hiring manager), #1 is the winner here!

#7. Take Advantage of Optional Resume Sections

If you've included all the essential resume sections and still have some space on your resume, you can add value by including some optional resume sections. 

These sections can help you stand out from other candidates with similar work experience and skills. 

Here are some optional sections you can pick from:

• Awards and certificates.
• Memberships.
• Volunteering experience .
• Extracurricular activities.
• Hobbies and interests .

11 Employment Resources for Disabled Job-Seekers

We showed you exactly what you need to do to create the perfect resume. 

But that’s just one part of your job-search. You should also know how to take advantage of all the job-search resources at your disposal.

Below, you’ll find a list of the biggest job search resources for persons with disabilities (and not only):

• Centers for Independent Living - These facilities help people live independently and offer services such as job training and career coaching.
• AbilityJobs - This is the largest job site for disabled workers. Every employer using this site is specifically looking for employees with disabilities, including prominent organizations such as the Central Intelligence Agency, Deloitte, Amazon, and Wells Fargo.
• Disabled Person - This job board offers career opportunities in various industries, including accounting, architecture, marketing, and management.
• Getting Hired - This is another job board with tens of thousands of available jobs from inclusive employers. Getting Hired also holds recruiting events and publishes guides on inclusivity-related topics.
• USA Jobs - USA Jobs is the federal government’s official job site. It allows you to search for competitive and non-competitive job opportunities. The latter can happen through the Schedule A program , which allows federal agencies to use their authority to hire disabled workers without requiring them to compete for the job.
• Job Accommodation Network - The JAN provides free one-on-one expert consultations on job accommodation solutions, self-employment options, the ADA, etc.
• Ticket to Work - Ticket to Work provides career development services to Social Security disability beneficiaries between the ages 18 to 64 and want to work, including counseling, training, and job placement.
• AbilityOne - This federal agency generates work for people with disabilities; over 40,000 people who are blind or have significant disabilities, including about 3,000 veterans, are employed through AbilityOne.
• Veteran Readiness and Employment - The Department of Veterans’ Affairs offers employment and career building services, including job training, resume development, and career coaching. They can help you set up accommodations at your job as well.
• Workforce Recruitment Program - The Workforce Recruitment Program connects employers with college students and recent graduates who have disabilities and are ready to enter the workforce.
• National Collaborative on Workforce - This site provides a variety of helpful resources for people with disabilities who are new to the workforce. For example, the High Tech program helps disabled youth explore careers in math, science, and technology.

Dealing With Workplace Discrimination Against Disabilities

Although there are laws in place to protect disabled people from workplace discrimination, unfortunately, discrimination still happens from time to time. 

If you are discriminated against, it’s important to know your rights and how you can best deal with the situation at hand. 

Here is what you can do to tackle such cases: 

#1. Know Your Rights 

The Americans with Disabilities Act (ADA) is the most popular, but not the only piece of legislation protecting people with disabilities from discrimination and ensuring they get fair treatment. 

Let’s break down how some of the major laws regarding people with disabilities work and what they guarantee: 

• ADA. The ADA protects people with disabilities from discrimination. Title I and Title II of the ADA deal with employment issues such as hiring practices, salaries, promotions, benefits, and firing practices. The ADA covers private businesses as well as state and government entities and requires employers to provide “reasonable accommodations” to both employees and job seekers. 
• Rehabilitation Act. The Rehabilitation Act covers federal government entities. Specifically, it prohibits private employers and organizations that receive over $10,000 annually through federal assistance from discriminating against qualified applicants with disabilities.
• Workforce Innovation and Opportunity Act (WIOA). With a general aim to provide training and career services to all job seekers, there are several parts of the WIOA that concern disabled persons specifically. For example, it requires US Job Centers to upkeep physical and programmatic accessibility for people with disabilities and provides pre-employment transition services for students with disabilities.
• Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA). The VEVRAA covers federal contracts and subcontracts of $100,000 and more. These contractors are legally required to provide equal access to employment activities to disabled veterans.

The laws outlined above are enforced by the Equal Employment Opportunity Commission (EEOC). However, not all organizations are covered by the laws the EEOC enforces. 

Federal government entities, for example, are bound by these laws regardless of their size. Private businesses, on the other hand, as well as state and local government entities with less than 15 employees, are not legally required to follow all of them. 

#2. Understand Harassment and Protection from Retaliation 

Harassment in the workplace consists of any unwelcomed conduct, including offensive jokes, insults, the display of offensive objects or pictures, and physical assault or threats. 

Harassment becomes illegal when it creates a hostile work environment or an employee gets fired for refusing to put up with it. Acting against workers who try to utilize any given anti-discrimination law is also illegal - this is called protection from retaliation. 

Specifically, employers cannot act against employees for talking to a supervisor about workplace discrimination, for refusing to follow directions that would result in discrimination, for filing an employment discrimination complaint, or for assisting an EEOC investigation. 

#3. File an Employment Discrimination Complaint 

Filing an employment discrimination complaint might seem a bit confusing, especially if you’ve never done it before. 

This, however, should in no way be a reason not to exercise your rights. 

All you need to know is that the EEOC has divided its national jurisdiction into 15 districts, each with its own field office. To file an employment discrimination complaint, you should find and contact the EEOC field office with jurisdiction in your area. 

You should get all the information regarding the process, documents, and deadlines from the field office. 

#4. File a Lawsuit 

If the EEOC field office decides the complaint consists of an ADA violation on the employer's side, they can move forward with litigation. If they don't, you still have the right to sue them in civil court. 

The amount of money an employment lawyer can win you in such lawsuits depends on whether the employer is found to have violated the ADA before. The maximum penalty is $75,000 for the first offense and $150,000 for subsequent violations. 

Frequently Asked Questions

If you still have some questions on the topic, check out our answers to the most frequently asked questions below:

#1. Should I disclose my disability during the job application process and if so, when?

Although you are not legally obliged to disclose your disability, lying about it isn't the best option either. 

Instead, you should find the right moment to mention your disability. Usually, that's before or during your job interview.

#2. Am I more likely to get hired if I have a disability?

Having a disability shouldn't make you more or less likely to get hired. 

The hiring process happens on a merit basis, which means the most qualified candidate gets offered the position. That is regardless of whether they have a disability or not.

#3. Do I need a cover letter?

Yes, a cover letter is a must for every job you apply to.

Our guides on how to write a cover letter , the most beneficial cover letter tips , and the most common cover letter mistakes should help you craft a cover letter that’s on par with your resume. 

Key Takeaways

And that’s a wrap! We hope this article has given you the right tools to create a perfect resume and look for jobs that accommodate your disability in the best way possible. 

Before you start applying our tips in practice, here are the main points we covered: 

• You’re not legally obliged to mention your disability on your resume. If your disability isn't visible or if it doesn't hinder your application in any way, there's no reason to disclose it on your resume.
• Make sure you explain every employment gap recruiters may notice on your resume so they don’t assume you’ll be an unreliable employee.
• For a great resume, choose the right format (reverse chronological format), highlight your qualifications, and quantify your achievements. 
• Include all the essential resume sections first and then add value by adding some of the optional ones. 
• Some of the laws that protect people with disabilities are the Americans with Disabilities Act, the Rehabilitation Act, the Workforce Innovation and Opportunity Act, and the Vietnam Era Veterans’ Readjustment Assistance Act.
• To deal with workplace discrimination, you show be aware of the laws that protect you, you should understand what constitutes harassment, how you’re protected from retaliation, and how you can file an employment complaint or even a lawsuit. 

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Resume and Employment Guide for People With Disabilities

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According to the U.S. Bureau of Labor Statistics, only 17.9% of people with a disability are employed. To help level the playing field, the team at Resume Builder has created a comprehensive step-by-step guide that can help people with disabilities create an impactful resume that can highlight their skills and value to potential employers.

This guide includes important insight such as laws that protect their rights, workplace discrimination, and harassment to ensure they receive a fair chance at achieving their career goal.

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Disability Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the disability job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Act as a resource to managers on case management issues providing support to managers for problems for which there is a suspected or claimed medical problem
• Connect with worker’s compensation adjudicators, nurse advisors, and return to work specialist to ensure a safe and timely return to work
• Effectively lead meetings with Managers, HR and associate to discuss any factors which may impact an effective return to work
• Provides ongoing communications and updates to account teams and customers on industry trends, benchmarking or regulatory activities
• Self-motivated to learn more about the business and is proactive in personal development
• Responsible for providing exceptional customer service thru ongoing customer delivery and client satisfaction
• Collaborates and acts as a liaison with client's Third Party Administrator to assist with problem resolution and trouble shooting
• Partners with Team Leader to evaluate employee performance and support performance management plans for under-performing staff
• Contributes actively to team service and quality objectives to help create a high performance and supportive work environment
• Networks with both customers and physicians to medically manage claims from initial medical requests to reviewing and evaluating ongoing medical information
• Exhibits claim management performance according to quality and compliance standards
• Develop industry network through attendance at locally approved industry events
• Works directly with clients and Vocational Rehabilitation Counselors to facilitate return to work either on a full-time or modified duty basis
• Assign a “portfolio management” score to each claim, (LTD) and work through caseload prioritization list
• Develops and maintains strong relationships with customers and business partners by providing positive interaction and assistance whenever necessary
• Assists Manager and/or Sr. Vocational Rehabilitation Counselor with focus reviews and special projects
• Consistently provides shared learnings from claim management through post mortem process and communication vehicles
• Manages the vocational services for assigned cases within specified team
• Establishes cooperative relationships with team members to determine effective strategies to achieve individual and team objectives
• Pro actively seeks potential rehabilitation candidates and establishes a relationship with customers that are caring, safe, and positive
• Provides continuous communication (updates, concerns, requests, etc.) to support consistency and share learnings
• Strong knowledge of current process and technology in place to support the existing Disability Customers
• Working knowledge of relevant legislation, e.g. Human Rights Code, Occupational Health & Safety and applicable Disability and WSIB/WBC/CSST Legislation
• Strong project management skills including problem solving, attention to detail, analytical thinking and decisiveness
• Strong customer service skills and an ability to work with a variety of internal and external clients
• Able to use MS applications including a basic working understanding of MS Access
• Ability to work independently and manage multiple deadlines for communications and follow up
• Strong interpersonal and verbal and written communication skills
• Ability to balance client expectations with MetLife capabilities
• Knowledge and experience working with 3rd party consultants
• Proficient with Microsoft Office software, particularly Excel and PowerPoint

15 Disability resume templates

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• Technically proficient with a solid understanding of disability claims issues, the legislative environment, and the outsourcing business
• Excellent problem solving and analytical skills; proven ability to research, follow up and resolve complex issues or problems surfaced by the team
• Ability to identify and allocate appropriate resources to effectively deliver services
• Strong leadership and mentoring skills
• Able to work well under pressure, prioritize multiple projects and adjust workload accordingly
• Excellent oral and written communication skills in both official languages (French and English); with a demonstrated ability to present complex issues/data with a high level of clarity and impact for a variety of audiences
• Advanced knowledge of the systems and tools used to support the processing and documentation of information

Disability Manager Consultant Resume Examples & Samples

• Review the medical information already available in the employee's file
• Conduct telephone interviews (in English or French) with the employee and, if necessary, with the employer and healthcare professionals involved in the file to obtain the information required for the decision-making process
• Produce all written correspondence (in English or French) intended for the employee, employer, healthcare professionals and other organizations such as the QPP/CPP, as necessary
• Schedule and organize independent medical examinations, functional ability assessments or other examinations required to process the request
• Provide the employee with required support when he or she returns to work, including the determination of return-to-work provisions and necessary accommodations, in collaboration with the employer and other parties involved, if necessary. Involve a rehabilitation counsellor, if applicable
• Work in collaboration with management and HR/LR to find solutions when special situations occur, with a view to allowing the employee to return to work under conditions acceptable to both parties
• Follow up on long-term disability files that have already been approved to ensure employees' timely return to work
• Be available for conference calls with other company authorities if required due to special circumstances (disputes/accommodation or other)
• Prior to their transmission, review copies of files requested by employees or third parties

Disability & Leave Administrator Resume Examples & Samples

• Function as subject matter expert on leaves and the intersection of leaves and disability issues with FLMA, Workers’ Compensation, ADA and other laws, statutes, regulations and firm policy
• Under direction of the Senior Manager of Human Resources and in coordination with others, ensure legally compliant, best practice leave and disability policies and procedures
• Provide counseling to lawyers, staff and managers on policies and procedures related to leaves of absence, advising employees on eligibility and managers on status of approved leaves
• Ensure Family Medical Leave Act (FMLA) and various state leave act regulatory and legal compliance as well as with all other medical, personal and military leaves
• Work in alignment with in-house counsel and HR leadership on leave and disability policy and administration
• Interpret and administer leave policies within the framework of applicable federal and state regulations. When necessary, update and maintain leave policies
• Coordinate with HRIS to update PeopleSoft to track and maintain leave status, monitor payroll transactions and work with payroll to resolve leave oriented pay issues
• Ensure that all case details are documented accurately, timely and in an appropriate level of detail
• Manage entire leave process for all lawyers and staff members from the commencement of leave through to the return to work or termination (whichever applies)
• Able to balance daily operations with larger project initiatives and process improvements as necessary
• Act as liaison to the firm’s disability carrier for LOA administration, case management and service requirements
• Track and report FMLA and state leave act usage to ensure that lawyers and staff members do not exceed the amount of allotted FMLA and state leave time
• Create, maintain and communicate regular ‘dashboard’ metrics on leaves
• Analyze disability trends for intervention as necessary
• Provide leave statistical and trend reports
• Coordinate with the appropriate vendors to ensure that short term disability, long term disability and workers’ compensation benefits are approved in a timely manner
• Educate staff members and managers on the firm’s policies, appropriate leave processes and procedures, current regulations, upcoming changes, etc
• Create and implement training and education curriculum for managers and Human Resources; develop presentations and communication materials
• Provide the necessary communication and plan materials to staff members and managers throughout the leave (leave notification letters, approval letters, information packets, etc.)
• Attend ongoing training as needed to remain current on leave and disability laws
• BS or BA degree required, JD preferred, with at least five years of benefits responsibility for an organization’s LOA program including experience administering FMLA, state leave acts, STD and LTD
• Knowledge of FMLA, HIPAA, FLSA, ADA and COBRA regulations and requirements
• Highly proficient in Windows based applications, including Excel, Word and PowerPoint and PeopleSoft
• Able to work in a team environment and individually, as well as a desire to learn new skills and take on additional responsibilities
• Maintain strict confidentiality of the firm's internal and personnel matters
• Work in a collaborative style and environment and actively solicit input from diverse perspectives to improve team and department deliverables
• Maintain a professional demeanor in all situations and interact effectively with all levels, including lawyers, management, staff and retirees
• Work independently or in collaboration with Managers and/or other staff

Short Term Disability Supervisor Resume Examples & Samples

• Monitor case loads to ensure even case distribution and redistribute as needed
• Supervise staff including approving time and performance management
• Act as a subject matter expert for staff on difficult or complex cases
• Recommends practice changes and new, innovative approaches to handling work load volumes
• Conduct quantitative analysis to identify process and claims trends and programs to enhance performance in areas of opportunity
• Consult with management on departmental issues
• Provide customer service for calls/emails escalated to management
• Act as a liaison to Employee Relations and Legal for policy / legal updates
• Consult with DMS manager and doctors on complex cases
• Assign/ Manage Acute treatment cases
• Manage review and processing of LTD cases including managing the relationship with LTD vendor
• Leave management for expatriate employees including coordination with strategic partners including but not limited to HR, Payroll, ER, etc
• Advanced educational preparation is one of the following areas: Nursing, Vocational Rehabilitation Counseling, Clinical Social work of Employee Assistance Programming including but not limited to a BA/BS, MA/MS or RN designation
• At least 5-7 years of medical, vocation, disability or claims management experience
• Professional certification in the area of leave, insurance or disability administration such as CRC, CRRN, CCM, CDMS, CPCU, etc desired
• Organizational and project management skills
• Managerial skills including team building and conflict resolution
• Strong organizational skills/detail oriented
• Executive communication and presentation shills
• Demonstrated strong quantitative and qualitative thinking
• Customer service and interpersonal skills
• Respect for confidentiality of information
• Intermediate to advanced PC skills including Microsoft Office suite of programs including but not limited to Excel, Powerpoint, Word, etc
• Intermediate to advance understanding of integrated disability management processes
• Experience using a claim or leave administration system
• Willingness to work greater than a 40 hour work week as required

Disability Management Specialist Resume Examples & Samples

Regional sales specialist disability income resume examples & samples.

• Using tools such as teleconferencing, WebEx and webinars, proactively contact assigned advisors within assigned regional territory. Drive sales by developing, maintaining and deepening relationships with new and existing advisors
• Assist advisor at the point of sale with the client when necessary
• Analyze reports to increase understanding of advisor business and identify sales trends
• Leverage the information to prepare for outbound sales calls
• Use software, including proprietary programs, to research advisor business, log advisor activity and run hypothetical scenarios
• Train and develop advisors' support staff to provide administrative assistance with illustrations, paperwork and tracking of the business through the underwriting process
• Build and maintain relationships with internal (RSD) and external business partners (RVP and RD)
• Research and communicate industry trends that may impact company or product positioning with both internal and external customers
• Past wholesaling or direct selling of financial products experience
• Series 7 or 6, 63, Life and Health License
• CLU, FMLI, ChFC, CFP
• Ability to work in a team and sales/results-oriented environment
• 1-3 years experience in financial services industry or financial wholesaling

Coordinator, Disability & Leave Management Resume Examples & Samples

• Review and process on a daily basis Disability and FMLA leaves that come from The Hartford
• Interact extensively with employees, supervisors and HRBP to keep everyone informed and up to date through the Disability / FMLA process and return to work status. Also communicate as necessary with disability / FMLA administrator
• Track and maintain accurate record of disability / FMLA leave claims in the internal database
• Update MRO and HRBP List in the internal database on a monthly basis
• Research and use that knowledge to create standardized processes that will create efficiencies throughout the organization
• Identify and escalate priority issues as necessary to Customer Service Manager, HR Business Partners and /or Legal as needed
• Respond to employee/supervisor/HRBP concerns, such as – reporting FML intermittent hours, disability claimant status, etc
• Interface with Worker's Compensation coordinator and ensure that Worker's Compensation claimants are also providing the FMLA administrators the necessary paperwork in order to file for FMLA
• Assist Disability Management Manager with ongoing review and development of effective FMLA policy and procedure
• Coordinate and present FMLA reports to Supervisors and HRBP
• Complete EDD, Wage Verification Forms or any State Forms for those employees that are out on Disability or FMLA
• Assist with unprocessed payroll request, for those employees that are on an unpaid status and are reporting hours
• Assist on turning off pay for those exempt employees that their disability claim is pending for 2+ weeks or for those exempt employees that have not returned back to work once their disability claim has ended
• Thorough knowledge of Short and Long Term Disability, and FMLA rules and regulations
• Ability to work well with others and maintain good interpersonal relationships
• Able to handle multiple tasks, problem solving and determine priorities

Disability Services Coordinator Resume Examples & Samples

• Evaluate and interpret student disability history, diagnostics and documentation to coordinate the provision of appropriate accommodations
• Coordinate support services for note taking and alternate formatting and classroom space accessibility
• Meet with assigned case load of students on an on-going basis to assist and make appropriate referrals for academic and non-academic issues to enhance overall student development
• Maintain current working knowledge of assistive technology and make recommendations for new acquisitions
• Assist in disability related programming and campus educational and assessment initiatives
• Education:Bachelor's degree in Psychology, Higher Education, Counseling or related field or equivalent combination of education and experience
• Work Experience:Two to four years job related experience, preferably working with individuals with developmental disabilities; prefer experience in a university environment
• Skills:Microsoft Office, strong interpersonal, organizational, customer service skills
• Preferred Education:Master's degree
• Preferred Work Experience:Three to five years of related experience in a university environment

Inside Wholesaler Employee Disability GSI Consultant Resume Examples & Samples

• Partner with U/W, product, Director of IW’s and national account manager to establish a strategic business plan with defined sales targets
• Proactively contact new Employees eligible for EE GSI to discuss merits of joining the EE GSI program
• Provide insight to existing EE GSI holders on the benefits of the product and consequences of terminating coverage
• Advance the sales process with new employees by conducting presentations and meetings as requested
• Establish relationships with key U/W, products and systems contacts at H.O
• Mining for cross sell/referral opportunities to our Field Sales or DS counterparts
• Maintain contact management system

Leave of Absence / Disability Coordinator Resume Examples & Samples

• Assisting with processing Workers Compensation claims with the TPA
• Providing guidance to all Directors regarding all the various Leave of Absence Policies/Disabilities/Return to Work processes
• 2+ years of experience in Employee Leave management
• Experience with FMLA, NJFLA, NJ Paid Leave, Disability Insurance and W/C and all associated legal aspects
• 5++ years of experience in Employee Leave management
• Previous experience in a Hospital setting

Director, Disability Services & Programs Resume Examples & Samples

• Direct the University’s Disability Services & Programs office, including managing professional staff and ensuring that all DSP processes and workflows are professional, efficient, and yield equal access to University programs and services for students with disabilities
• Work collaboratively with campus partners whose focus is on excellence in teaching and learning, such that services beyond accommodations are provided to students with disabilities in a holistic, universally-designed manner
• Develop and implement budget priorities, record keeping and access policies, and other administrative matters. Maintain thorough student records. Ensure appropriate access to and privacy/security of these records
• Develop and implement processes to ensure professional, thorough, and efficient accommodation determinations. Develop, manage and delegate process by which student caseloads are assigned to DSP professional staff; oversee process by which professional staff review student documentation, conduct intake appointments, and make accommodation decisions
• Serve as case manager for group of students, meeting with students to assess needs and determine reasonable accommodations. Respond to students, parents, faculty, and staff on reasonable accommodations and/or policies and procedures as required
• Develop and implement processes by which accommodations are implemented by professional staff within DSP. Professional staff areas of expertise include, but are not limited to, accommodated testing, note taking, alternative text and assistive technologies, deaf and hard of hearing services, and blind/low vision services
• Meet and confer with students, staff, faculty and other campus resources, as needed, to determine essential requirements for courses, accommodations and other academic/non-academic needs
• In consultation with the University’s ADA/504 Coordinator and other appropriate campus partners, prepare, develop, implement and respond to University policies and procedures that relate to students with disabilities in accordance with the Americans with Disabilities Act, Sections 503 and 504 of the Rehabilitation Act of 1973, and other federal and state laws and regulations pertaining to persons with disabilities
• Serve as liaison to the campus community on disability matters
• Provide professional development to University colleagues by developing, implementing, and evaluating appropriate training programs as needed and/or requested
• Maintain professional knowledge of laws, “best practices,” and other factors that affect the provision of accommodations to students with disabilities in a university setting
• Using tools such as teleconferencing, WebEx and webinars, proactively contact assigned advisors within assigned regional territory
• Drive sales by developing, maintaining and deepening relationships with new and existing advisors
• This is a sales position with competitive base salary plus attractive monthly sales bonus
• Series 7 or 6, 63, Life and Health License MANDATORY
• 1-3 years’ experience in financial services industry or financial wholesaling

Disability Manager Resume Examples & Samples

• Conduct claims audits (occupational and non- occupational) at Divisions and provide recommendations for improved performance and efficiency
• Generate and monitor performance reports for effective disability management protocols
• Monitor WSIB NEER statements for costly claims and review same with H&S coordinators at division
• Assist all operations with WSIB Return to Work Specialist meetings including attendance at on-site meetings
• Liaise with Workplace Safety Insurance Board (WSIB) and Workplace Safety and Prevention Services (WSPS)
• Collect, analyze and present WSIB statistical information on a periodic basis to Divisions and Corporate Health and Safety
• Provide theoretical and hands on training, to Division staff and disability managers
• Provide advice, recommendations and claims management assistance to Division staff and disability managers
• Maintain a comprehensive disability management manual including conducting periodic reviews and updates to reflect current trends
• Where necessary assist Division staff and disability managers to correspond with Magna employees and their physicians regarding identified restrictions and limitations where reasons for these are not clearly evident (e.g. no overtime permitted, no night shifts, day shift only, can only work in packaging department etc.)
• Determine when a complex case has reached a logical conclusion or impasse and make recommendations to Division staff and disability managers respecting next steps including obtaining legal advice
• Liaise with the Magna legal department regarding termination of plant employees where disability issues are concerned - i.e. Frustration of Employment Contract
• Must have extensive knowledge of WSIB Operational Policies and Procedures and the Workplace Safety and Insurance Act
• Must have working knowledge of the Ontario Employment Standards Act, Ontario Human Rights Code, and other relevant legislation
• Undergraduate degree preferred and/or professional designation (e.g. COHN, OT Reg., NIDMAR)
• Minimum 5 years of experience in the case management of WSIB and non-occupational claims
• Minimum 1 year of experience in a supervisory or managerial role, preferably within a claims management setting
• Experience mentoring and training staff
• This position requires interaction with a diverse group of people including, but not limited to: employers, unions, physicians, insurers and others groups and/ or individuals
• Strong communication skills - reading, writing and speaking
• Excellent decision making and problem solving skills
• Strong ability to perform functions with minimal supervision
• Strong multi-tasking, time-management, negotiation skills
• Strong diplomacy skills with an ability to be flexible and give and take direction well
• Excellent interpersonal skills with the ability to build relationships with Division staff
• Excellent documentation and time management skills
• Strong computer literacy skills

Disability Accommodation Coordinator Resume Examples & Samples

• Facilitates return-to-work efforts through an interactive dialogue process with employees with employer, treatment provider, and employee. Works closely with team members to determine appropriate reasonable accommodations that promote a safe and timely return to work
• Maintains regular contact with managers, treatment providers, and employees regarding progress of status and accommodations and assists in the resolution of any challenges
• Works collaboratively with managers to understand the diversity of business needs and employment opportunities throughout the University
• Maintains currency with trends and innovations in the workplace environment as they relate to workers with disabilities
• Manages files and maintains data of overall University –wide disability compliance efforts that determine the scope and depth of University efforts to accommodate employees with disabilities

Manufacturing Apprenticeship Program for Individuals With a Disability Resume Examples & Samples

• Perform production job assignments as assigned
• Follow proper Lock out and Tag procedures
• Clean, inspect and lubricate equipment as part of our Autonomous Maintenance program
• Observe safety procedures
• Observe good housekeeping practices
• Must be able to read, write, and comprehend English
• Must be flexible to work any shift - 1st / 2nd / 3rd (8, 10 or 12 hour shifts)
• Must be able to add, subtract, multiply and divide fractions, decimals, and whole numbers
• Manufacturing / Food manufacturing experience is preferred
• Experience with Total Productive Maintenance (TPM) is preferred
• Experience with Autonomous Maintenance (AM) is preferred
• Experience with Single-Minute Exchange of Die (SMED) / quick change-over process is preferred
• Ability to work independently within a team environment
• Close attention to detail
• Ability to work closely with other in employees in a team environment

Disability Solution Specialist Resume Examples & Samples

• Develop, implement and maintain Xcel Energy's Return to Productivity Programs, encompassing all programs that support and facilitate employees' return to work following disability, both occupational and non-occupational. This may include, but is not limited to, identifying transitional duties and coordinating redeployment of employees
• Bring a coordinated effort and effective solutions to productivity programs for the disabled employee. This will require the building of partnerships with external disability case managers, HR Directors, and Business Consultants, Health and Wellbeing Consultants, Workforce Relations, EEO, Legal and business area management to coordinate efforts and maintain communication and cooperation regarding programs and processes
• Develop a process to ensure effective relationship building between the Vendor/physician/company/employee to establish an environment that encourages prompt and effective exchange of information to determine the employee's functional ability
• Develop and deliver training, communication tools and materials to ensure understanding of program philosophy and initiatives, awareness of available resources, impact of regulatory issues, and employee involvement
• Monitor program performance through customer surveys, cost studies, industry benchmarking and team feedback. Identify program strengths and areas for improvement, track customer expectations and use the data to support our disability solutions
• Monitor classifications of individuals receiving disability benefits to ensure they are receiving proper benefits as aligned with their employment status

Disability Sales Manager Resume Examples & Samples

• Continuing to build and maintain effective distribution relationships with general agencies, alliance firms and Principal and independent advisors,
• Providing training on income and business protection products and concepts to all distribution channels
• Providing case consultation and serving as the subject matter expert on income protection
• Managing relationships to meet production and expense goals
• Bachelor's degree or equivalent required, plus a minimum of 4 years related work experience (financial services, insurance, wholesaling, and/or experience with disability sales concepts preferred)
• Must have strong presentation, oral and written communication skills
• Good training and motivational skills necessary
• Must be able to maintain a high degree of confidentiality
• Must have or obtain appropriate insurance licenses. Active life & health license preferred
• Travel required (less than 50%), including overnight stays
• Must be able to be on-call for job responsibilities as needed
• Non-solicitation agreement required upon hire

Managed Disability Analyst Resume Examples & Samples

• Reviews and investigates disability claims by using telephone and written contact with the applicable parties, (claimant, employer/supervisor, credit union, treating physician, etc.) to gather pertinent data to analyze the claim
• Adjudicates claims accurately and fairly in accordance with the contract, appropriate claim policies and procedures, and state and federal regulations, meeting productivity and quality standards based on product line
• Utilizes appropriate medical and risk resources, adhering to referral polices, and transferring claims to the appropriate risk level in a timely manner
• Conducts in-depth pre-existing condition or contestable investigations if applicable
• Develops and maintains on-line claim data
• Documents and communicates claim decisions
• Coordinates return to work, working with vocational rehabilitation as necessary
• Obtains/maintains TPA licensing and required credit hours
• Participates in in-service and training opportunities as required
• Participates in industry or client meetings
• Other duties and responsibilities as requested/needed
• Attains and maintains appropriate TPA licenses in accordance with the Claims Licensing Policy
• Solid analytical, critical thinking, problem solving and decision-making skills
• Ability to interpret and communicate disability contract language
• Excellent verbal communication skills, with the ability to be both pleasant and professional
• Ability to initiate and prioritize regular work duties and projects
• Detail oriented, organized, the ability to multi-task, and strong time management skills
• Strong computer skills, proficient in a PC environment and MS Word, Excel, and email systems
• Ability to work professionally and effectively with co-workers, clients, claimants, vendors and others with whom DRMS does business

Disability Supervisor Resume Examples & Samples

• Intermediate level of relevant work experience required
• This role is responsible for the life and disability programs
• Supervises a team of benefits administrators who process STD claims, LTD, FMLA, and death claims
• Acts as subject matter expert for the programs and provides escalated issue resolution and vendor management
• Leads the team, sets the work objectives and establishes processes
• Liaison with corporate benefits group, vendors, and HR
• Benefits experience and previous supervisory experience required
• Bachelor’s degree in a related discipline is required

Senior Integrated Disability & Absence Management Team Member Resume Examples & Samples

• Current experience in Workers Compensation, Disability Management or Human Resources as typically acquiried in three (3) to five (5) years
• Current experience in interpreting and communicating policy provisions as typically acquiried in three (3) to five (5) years
• Current experience processing leaves of absence requests and managing leaves from initial leave request through return to work as typically acquiried in three (3) to five (5) years
• Experience in interpreting and communicating policy provisions within the last year
• Demonstrated current knowledge of Federal and State regulations regarding State Disability, Family Medical Leave Act, California Family Rights Act, Pregnancy Disability Leave, Reasonable Accommodation, American’s with Disabilities Act, and Fair Employment and Housing Act and Workers Compensation
• Demonstrated knowledge of State regulations regarding State Disability and Paid Family Leave, and State and Federal regulations regarding mandated leaves and time off
• Possess proficient computer skills using Professional Microsoft Office Computer Software as well as the ability to learn and use system specific software
• Ability to work independently, with minimal supervision
• Possess excellent problem-solving, critical thinking, and customer service skills
• Possess effective listening and conflict resolution skills
• Demonstrated independent decision-making, within position authority, functioning with minimal supervision within the last year
• Demonstrated strong organizational and time management skills with the ability to prioritize
• Ability to exercise significant patience, understanding and empathy when dealing with all contacts and possess the ability to maintain the integrity of confidential information
• Ability to work with diverse health care and administrative professionals at all organizational levels
• Ability to read, write, hear and verbally communicate in English to the degree required to perform the job

Integrated Disability & Absence Management Coordinator Resume Examples & Samples

• Current experience in Disability Management, Risk Management or Human Resources as typically acquired in approximately three (3) to five (5) years
• Current experience in interpreting and communicating policy provisions as typically acquired in approximately three (3) to five (5) years
• Current experience in managing leave of absence administration and/or workers’ compensation case/claims management as typically acquired in approximately three (3) to five (5) years
• Requires extensive skills in interpersonal communication and relationships
• Ability to prioritize and manage multiple tasks with competing priorities in an interruptive environment

SSI Disability Manager Resume Examples & Samples

• Directly supervise the Managers and indirectly supervise all the Project staff
• Provide fiscal oversight of the project
• Monitor the achievement of project performance goals and objectives
• Monitor all project QA activities
• Oversee project quality control and corrective actions
• Perform other duties as assigned by leadership
• Bachelor's Degree from an accredited college or university required, equivalent experience considered in lieu of degree
• Minimum 5 years of related work experience required
• Experience in Microsoft Office products required
• Project Management Professional (PMP) Certification preferred
• Excellent organizational, written, and verbal communication skills

Life, Accident & Disability Consultant Resume Examples & Samples

• 3+ years (Associate Level); 5-7+ years (Sr. Assoc. Level) of industry related experience
• Knowledge of MS Office Tools (Excel, PowerPoint)
• Ability to partner and lead teams to deliver project objectives; ability to work independently and on a team

Life, Absence & Disability Senior Analyst Resume Examples & Samples

• Demonstrate project management and consulting skills such as: participate or lead the consulting team in developing the overall strategy to address the client's needs; manage the scope, quality, timeliness and budget of multiple client deliverables; develop budgets and billing reports; facilitate and participate in or lead client calls and meetings; delegate to and review project work of more junior colleagues; provide direction to analysts and other team members in the preparation and delivery of clear and concise client presentations
• Provide high level financial, contract and/or administrative analysis and review of the work of junior staff. Provide guidance and training to junior staff on this analysis
• Perform data analysis (example includes but is not limited to review claims and utilization data and look for trends and patterns) in Absence and Disability programs
• Act as a subject matter expert in Absence, Disability and Life insurance products, services, technical tools, and vendor/carrier markets. This includes developing relationships with vendors in order to understand and compare products and services being offered and recommend solutions to clients
• Analyze Time Off programs with an emphasis on the design and administration of these programs. This includes review of both internally and externally administered administration models, PTO program design, FMLA and ADAAA compliance, and return to work programs
• Review internal compliance and client disclosure requirements, external vendor contracts, summary plan documents (SPD's) and employee communications to ensure alignment with client expectations and legal requirements including state and federal leave laws
• Manage ad-hoc client requests including problem-solving on administrative and operations issues
• Once trained, perform audits of absence and disability programs
• Develop and maintain personal and working relationships with key client stakeholders to transition into the role of a trusted advisor and facilitate the sharing of advice and information relevant to the client, developing new and expanded business, and gain client referrals
• At least seven years of specialty Absence, Disability and Life program consulting
• Knowledge of MS Office Tools (Excel, Word, PowerPoint)
• Knowledge of FMLA and ADAAA legislation
• Experience with Absence and Disability claim audit activities
• Experience with PTO program consulting
• Ability to travel as needed, expectation is 25% travel

EEO Disability Coordinator Resume Examples & Samples

• Ensures that the agency is in compliance with the Americans with Disabilities Act (ADA), the Americans with Disabilities Act, Amendments Act, and other federal and state laws and regulations pertaining to persons with disabilities
• Ensures that appropriate processes are in place to provide for the prompt and equitable resolution of complaints and inquiries from employees as well as the public pertaining to compliance with the ADA and other applicable federal and state laws regarding discrimination on the basis of disability
• Reviews and analyzes requests for medical accommodations made by employees, applicants, vendors, and the public
• Makes determinations in conjunction with supervisor whether to grant or deny medical accommodation requests under the ADA and other applicable federal and state laws
• Assists with the implementation of a granted accommodation by liaising with employee’s supervisor
• Collaborates with offices and administrators, governmental agencies, and advocacy groups to inform decision-making and ensure compliance with state and federal mandates
• Serves as the primary point of contact for ADA compliance, for both the DOE and for members of the community
• Receives, processes, and investigates disability discrimination complaints as well as other discrimination complaints from students, staff, parents and third-parties. Conducts interviews of all relevant parties to a complaint, including, but not limited to, the complainant, the respondent, witnesses, students, parents of students, and staff members. School-based investigations may require travel to schools in any of the five boroughs
• Analyzes complaints, develops investigative plans, conducts fact-finding, reviews documents, conducts related research, and prepares any related correspondence
• Drafts and submits confidential reports containing investigative findings
• Provides Disability Accommodation Training for DOE entities and partners with said offices to disseminate related information
• A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and seven years of full-time satisfactory professional experience as described in " 1 " above; or
• Education and/or experience equivalent to "'1" or "2" above. However, all candidates must have a four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization

Accommodations & Disability Manager Resume Examples & Samples

• 6+ years experience in handling non-occupational claims
• Experience working with the ADAAA
• ERISA training
• Demonstrated expertise in computer skills - Word, Excel, Powerpoint
• Operate processing equipment in moulding or kitchen department, perform routine and limited breakdown maintenance of production equipment
• Monitor overall product quality, complete required checks as well as associated daily production paperwork
• Clean and inspect equipment
• Follow safety procedures
• Follow Good Manufacturing Practices (GMP)
• Follow good housekeeping practices
• Must be flexible to work any shift - 1st / 2nd / 3rd as well as 12 hour shifts
• Two years experience in a manufacturing / food manufacturing environment is preferred
• Experience with Good Manufacturing Practices (GMP) / Standard Operating Procedures related to appropriate uniforms, gloves, shoes, hair nets, etc. is preferred
• Experience with Autonomous Maintenance (AM) / Preventative Maintenance (PM) is preferred
• Experience with Continuous Improvement methodology / After Action Reviews is preferred
• Excellent hand-eye coordination

Group Life & Disability Analytics Consultant Resume Examples & Samples

• · Design, build, maintain, and further refine statistical and analytical models related to the GL&D business
• · Work with project sponsors and leads to quantify and assess the benefits, costs, and impact of initiatives, and measure the results against those assumptions
• · Provide regular updates and results of analyses to various key stakeholders, including senior leadership
• · Respond to inquiries and requests for analysis from leaders in GL&D, Group Finance, and other key stakeholders
• · Investigate existing data and look for other sources of information to proactively discover hidden patterns or potential areas of interest within GL&D
• · Through careful analysis and commentary, identify insights from our data and work with business leaders to help them recongize and assess areas of opportunity
• · Create and communicate recommendations based on results of analysis
• · Develop and distribute effective reports pertaining to your work
• · Help with training and implementation of data-related projects
• · In partnership with senior management and other partners, continuously look for ways to improve existing data and analyses
• · Experience with predictive modeling and data-mining, including the design, development, maintenance, and implementation of models
• · Understanding of various modeling algorithsm, including regression, survival models, machine learning algorithms, clustering, factor analysis, time series analysis, etc
• · Very strong business modeling & analytical skills
• · Ability to analyze data, including identification of trends and outliers
• · Ability to apply statistical methods to data and interpret results
• · Ability to effectively present complex data adapted to a variety of audiences, including non-technical
• · Strong ability to develop and design clear and informative data visualizations
• · Strong critical thinking & creative problem solving skills with the ability to influence & impact
• Ability to build partnerships and develop relationships with a variety of stakeholders
• · Attention to detail, ability to validate data to ensure accuracy and consistency of results
• · Proven ability to prioritize work, schedule multiple concurrent projects and meet established deadlines
• · Ability to succeed in a dynamic & changing environment
• · Comfortable presenting to groups, including senior leadership
• · Experience with data gathering and manipulation techniques and database querying
• · Excellent PC skills (Excel, MS Access, Powerpivot, Word, PowerPoint, other reporting tools)
• · Relevant education or experience in a relevant field such as Statistics, Mathematics, Computer Science, or Econometrics
• · Knowledge of Group Disability Insurance
• · Experience interacting with multiple levels within an organization
• · Experience in leadership roles
• · Experience with SAS Enterprise Miner
• · Experience working with SQL, especially Microsoft SQL Server
• · Experience working with simulation-based models

Individual Life & Disability Claim Analyst Resume Examples & Samples

• Communicate with customers regarding medical conditions, restrictions & limitations, job duties, group short term disability policy provisions, claim decisions, status, and all other aspects of the claim process to ensure they fully understand the company's position
• High school diploma or equivalent plus 2-4 years of disability claims experience required
• Excellent verbal and written communication skills (must be able to communicate with individuals experiencing illnesses, financial losses, or deaths of loved ones)
• Ability to build relationships with customers
• Advanced knowledge of claims practices, medical and financial statements, state regulations, and how they apply to the administration of policy provisions
• Must be creative and results oriented because of demands and nature of claims that this position adjudicates

Disability, Access & Functional Needs Planner Resume Examples & Samples

• Work with the Accessibility Coordinator and DAFN Manager to collect, track, and analyze data, including the development of DAFN strategies. In addition, work with internal and external partners to incorporate DAFN policies and strategies into new and existing emergency response plans
• Collaborate with Emergency Preparedness Manager, and make recommendations concerning the development, analysis and implementation of agency-wide policy/emergency plans
• Support the tracking, management and implementation of the MOUs pertaining to the court-ordered settlement, specifically the Sheltering, Accessible Transportation, and Backup Power MOUs. In addition, track capital ADA Compliance and remediation projects, specifically for the ADA Title II Shelter Remediation Project
• Review, update, test and implement comprehensive project/emergency plans, as well as staff DOE and City Emergency Operations Centers (EOCs) during emergency activations
• Perform planned comprehensive analyses of active projects; schedule, organize and occasionally lead meetings, in order that project stakeholders are cognizant of expectations, to ensure that all project deliverables and reporting deadlines are met
• On a continuing basis, oversee remediation projects and work closely with project management vendors on project planning, development and application
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above

Short Term Disability Senior Claims Representative Resume Examples & Samples

• Analyze and identify trends and provides reports as necessary
• Extensive work experience, possibly in multiple functions
• 2+ years of experience analyzing and solving customer's problems in an office environment using the telephone and computer as the primary instruments to perform job duties
• Intermediate proficiency using a keyboard and 10 key skills
• 1+ year working with Microsoft Excel - filtering, sorting and analyzing data
• 1+ year of Disability Claims experience
• Knowledge of Medical Terminology
• Demonstrates ability in customer service issue resolution and relationship building
• Demonstrate comfort utilizing multiple computer systems/applications, including Microsoft Office products
• Ability to make timely, confident decisions based on available facts
• Solid communication skills, including the ability to listen objectively and articulate the facts of an issue verbally and in writing
• Ability to take direction; respond to requests and feedback
• Work effectively and partner with others to contribute to a team environment
• Demonstrate initiative and willingness to learn new tasks
• Strong customer service and communication skills

Long Term Disability Claim Analyst Resume Examples & Samples

• Manages assigned caseload of disability claims for Long Term Disability. Managing this caseload involves claims of potentially long durations and complex, multi-faceted investigations as well as application of complex policy provisions
• Vendor management including selecting appropriate vendors when needed, managing and coordinating with vendors to gather more information or to manage the direction of the claim
• Communicates with internal and external resources and presents specific claim information at triage in a well thought out and detailed manner
• Monitors Social Security Determinations and other sources of income that coordinate with Long Term Disability Benefits. Can calculate, explain, and recover overpayments on disability claims
• Ensures a high level of customer satisfaction; resolves customer-impact issues, including customer specific and process issues
• Knowledge and Skills
• Thorough understanding of disability/life products policies, procedures and regulatory requirements
• Demonstrated understanding of the risk and liability associated with LTD claims
• Demonstrated interpersonal understanding and leadership ability
• Two years prior work experience in a related field (disability/life/medical insurance; Workers Compensation; Social Security Disability; customer service) with a record of consistently displaying the above-listed knowledge and skills
• Previous experience dealing with complex Short &/or Long Term Disability cases

Title IX & Disability Coordinator Resume Examples & Samples

• Provide dynamic and visionary leadership in the oversight and coordination of all aspects of Title IX and ADA compliance
• Consult and advise senior leadership, faculty and staff on Title IX and ADA compliance programs and initiatives
• Communicate with and educate the campus community regarding sexual discrimination and misconduct, Title IX rights and responsibilities, relevant university policies, processes for filing complaints and resources for education, prevention, reporting and response to sexual misconduct
• Develop, implement and coordinate innovative and effective training programs related to sexual discrimination/misconduct prevention, responsibilities and resources for students, faculty and staff
• Manage the Title IX and ADA public portals and ensure appropriate and timely routing of all complaints, requests for assistance, and inquiries to the necessary university offices responsible for delivering services and carrying out compliance functions
• Ensure the accuracy of institutional data and oversee compliance with required reporting under state and federal laws related to sexual discrimination/misconduct and accommodations for people with disabilities
• Collaborate with other campus offices, as needed, to coordinate and execute in a timely manner the University's response and investigation of complaints as pursuant to Title IX
• Oversee the development and implementation of periodic campus climate surveys
• Assist the Office of University Legal Counsel in preparing position statements, responses to charges of discrimination and requests for information
• Assist in the interpretation and updating of existing university policies and procedures and recommend new policies, procedures and best practices related to preventing, investigating and remediating sexual discrimination/misconduct
• Assist university stakeholders and compliance offices develop, implement, and assess appropriate support services and accommodations under ADA and any related University policies and/or procedures
• Provide central coordination of accommodation requests and related grievances, delegating requests and grievances to the appropriate university offices and monitoring to ensure appropriate institutional response
• Oversee the regular evaluation and updating of the university ADA Transition Plan, in consultation with relevant university offices and stakeholders
• Continuously monitor statutory and regulatory requirements related to sexual discrimination/misconduct and ensure appropriate and timely institutional compliance
• Identify and assess areas of risk related to compliance with federal and state non-discrimination laws and university policies
• Supervise staff and office operations
• Represent the university at conferences and with federal and state government compliance officers
• At least 5 years of relevant professional experience and demonstrated success with progressive responsibility in policy

Assistant Life & Disability Claim Analyst Resume Examples & Samples

• Bachelor's degree with one plus years of experience is preferred
• High school diploma or equivalent plus 2-4 years of work experience required
• Basic PC and keyboard skills with typing at 35 wpm
• Ability to maintain a high degree of accuracy and pay strict attention to detail
• Work independently, good analytical, organizational, problem solving and decision-making skills

STD Claims Case Manager, Group Disability Resume Examples & Samples

• Ability to manage multiple priorities and meet departmental turnaround times
• Ability to work independently and within a highly collaborative team environment
• Minimum 4 years of disability claim management experience (STD preferred), or other Group insurance experience

Regional Disability Integration Specialist Resume Examples & Samples

• Developing and implementing strategies to assist States to ensure accessible transportation options for individuals with disabilities in the event of an evacuation, are easily accessible and available in accordance with policy and procedures
• Coordinating to ensure the needs of individuals with disabilities are met and fully included in all components of the National Preparedness System established under section 644 of the Post-Katrina Emergency Management Reform Act of 2006
• Promoting awareness throughout FEMA via accessible electronic messaging, intranet, internet, SharePoint sites, regarding strategies for fully including individuals with disabilities
• Fostering and developing partnerships with disability advocacy and service agencies to enhance the development of FEMA brochures, newsletters, and other publications which are accessible as required under the ADA and the Rehabilitation Act to provide access to disaster information and FEMA services, programs, and benefits
• Domestic travel may be required

Senior Life, Absence & Disability Consultant Resume Examples & Samples

• Monitor success of projects in terms of scope, budget, timeliness and client satisfaction
• Incorporate compliance and professional standards into all work processes, including transparency, AFG, peer review and maintaining required licensure
• Ability to manage, motivate, and mentor more junior level staff

LTD Claims Case Manager, Group Disability Resume Examples & Samples

• Ability to prioritize caseload to meet turnaround times
• Demonstrate independent problem solving and decision making ability
• Ability to clearly communicate claim decisions and contract language verbally and in written correspondence
• Minimum 2 years of long term disability case management experience preferred

Coordinator of Disability Resources Resume Examples & Samples

• Assist with the university’s participation in the Federal Workforce Recruitment Program
• Coordinate and implement educational programs
• Collaborate with other campus departments to offer educational programming
• Work as a team member in the development of DRS policies and procedures for all aspects of programming and service delivery; participate in case consultation with other staff members
• Collaborate with Student Affairs staff regarding referrals and support services
• Represent DRS at meetings and serves on campus committees as assigned
• Assist with coordinating the DRS Advisory Committee
• Bachelor's degree in education, special education, counseling, rehabilitation counseling, psychology or related field
• One year of experience working with individuals with disabilities in a post-secondary and/or an adult based setting
• Master's degree in education, special education, counseling, rehabilitation counseling, psychology or related field
• National Certification for counseling or social work professions
• Licensure or eligibility for licensure as a counselor in Colorado
• Experience working with individuals on the Autism Spectrum
• Experience working with individuals with psychological concerns
• Knowledge of applicable federal and state laws, i.e. Americans with Disabilities Act & Section 504 of the Rehabilitation Act
• Knowledge of types of accommodations for students with disabilities in the postsecondary setting
• Knowledge of applicable federal and state laws pertaining to persons with disabilities
• Assertive Communication Skills
• Assessment Skills
• Conflict Resolution & Mediation Skills
• Organizational & Time Management Skills
• Strong Written Skills
• To conduct an intake interview and obtain information regarding a disabling condition(s)
• To conduct a thorough review of medical and /or psychological documentation & follow up with appropriate professionals regarding current functional limitations
• To coordinate accommodations with faculty, administrative and facilities staff
• To develop and present information regarding the assessment and implementation of accommodations in the postsecondary setting
• Ability to establish rapport and work with diverse clients

Associate Director, Disability Services Resume Examples & Samples

• Assisting the Director in the development of a seamlessly accessible curricular and cocurricular environment for students with disabilities
• Collaborating with and advising faculty, staff, students and others in the delivery of services
• Interpreting and implementing all university, state, and federal laws, and policies as necessary; and
• Ensuring that reasonable accommodations are provided for registered students within DS
• Determining program eligibility for services based on documentation of a disability, and assisting in the development of program policies and procedures; and
• Serving in the absence of the Director and assume oversight of the department as needed
• Master’s degree in higher education, counseling, or a related field
• Supervisory experience with professional staff or doctoral candidates
• Experience in evaluating, preparing and presenting detailed assessment reports and plans
• Must have a proven track record of experience and knowledge about disability-related assessments and disability-related issues
• Ability to collect and analyze data, and make recommendations based on findings
• Excellent interpersonal, communication and organizational skills
• Demonstrated knowledge of current disability law
• Must possess the ability to work collaboratively in a group and/or independently with individuals from diverse backgrounds
• Knowledge of psycho-educational test instruments, and alternative forms of individual student assessment pertaining to higher education and disability
• Experience working with students with disabilities in a postsecondary educational system; and
• Working knowledge of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Amendments Act of 2008, the Family Educational Rights and Privacy Act, and other appropriate laws
• Experience working with individuals with psychological, physical (visible and invisible), sensory impairments, medical conditions, learning disorders, attention deficit disorder/attention deficit hyperactivity disorder and/or other conditions
• Experience and knowledge with assistive technology; and
• Experience with creating and presenting to stakeholders and partners

VP Absence Management & Short Term Disability Resume Examples & Samples

• You’ll build strong credibility and effective and trusting relationships with your team and other stakeholders to ensure business needs are met through operational and technological advancements
• You’ll serve as a strategic resource and trusted advisor with internal stakeholders, offering thought leadership regarding organizational and people-related strategy and execution
• Using your analytical skills, you’ll study trends and provide insightful data to propose, develop and execute on solutions, programs and best practices. You’ll establish data benchmarks, metrics and tools using appropriate key performance indicators to ensure outstanding service delivery
• You proactively identify barriers to success and work with other leadership member to define and implement innovative and cost effective solutions. You’ll identify areas of potential blind spots and put plans in place to remediate these
• You’ll keep abreast of market, legal and regulatory environments to ensure our disability programs, policies, and services maintain a competitive position in the marketplace. You’ll collaborate with other groups to support the sales effort to ensure sales growth and retention of business
• Diverse and effective talent, leadership and technical capability across the business is critical, so you will partner with the leadership team and our HR partners to support the growth of this trend including leadership development, succession planning and performance coaching/management
• You’re a strong inspirational and hands-on leader, capable of managing and bringing together diverse backgrounds and skill sets to create a team environment and produce intended results. You embrace stretch goals with enthusiasm while being grounded in reality
• You are able to create and articulate a vision as well as gain buy-in and collaboration from across the organization with the ability to interact at all levels internally and externally in order to integrate efforts to accomplish strategic initiatives and key objectives
• You are pro-active and self-motivated, inspire enthusiasm about the business and create a positive culture with high morale and strong performance
• You have the ability to generate pro-active strategies and creative solutions
• You’ll have demonstrated 10+ years of success in leadership positions with progressive responsibility
• You’ll have at least 3 – 5 years of Director-level experience managing a large and dispersed team of at least 50+ team members. Experience with effectively leading a remote workforce is very desirable as we explore alternative work arrangements
• You’ll have demonstrated the ability to develop, structure and implement business processes with a strategic mindset
• Experience in an industry such as insurance relating to interpreting and executing on contracts is desired. Prior leadership in customer based business process work to ensure outstanding customer experience through our absence and claims process is required
• You’re an effective change leader with exceptional influencing and presentation skills. Ideally you’ve played a key role in a large scale transformational organizational change initiative
• You have the ability to deal with constantly changing internal and external environments. You’re flexible and adaptable with the ability to evaluate the need for change and the impact of those changes on the business
• As a highly motivated and results-driven professional, you bring expertise in driving and delivering technology solutions
• While not required, Lean Six Sigma certification or experience leading or playing a significant role in Lean or other process improvement methodologies is highly desirable
• Willingness and ability to travel 20% of the time to visit other office locations and attend industry conferences is required
• A BA/BS from a reputable, accredited institution is required. MBA or equivalent degree is preferred

Disability Administrator Resume Examples & Samples

• Process, review and attach images to the correct claimant in navigator
• Handles expense payment as indicated in the invoice
• Set-up AMS claim for different policies
• Set-up and/or update EFT, address change and related clients
• Handle multiple tasks in a fast-paced environment
• Proactively reports any concerns that needs escalation to the management
• Basic internet skills and knowledge of MS Word and Excel
• Has excellent customer service skills and accountability for customer requests or issues
• Is solution-oriented and demonstrated sound judgment and decision-making skills
• Has ability to probe, investigate discrepancies and resolve issues
• Responds to challenges and opportunities in a positive and productive manner

Associate Director of Student Disability Services Resume Examples & Samples

• Conducts intake interviews; communicates to students the student disability accommodation process and resources on campus; and refers students for other appropriate services
• Ensures the effective implementation of accommodations for students, including: insuring note-takers have been assigned for eligible students in a timely manner; insuring proctors have been assigned, rooms have been reserved, and the academic unit has obtained exams for students with special exam arrangements, arrangements have been communicated to all pertinent parties in a timely manner; communicating with instructors, advisers, deans of students, deans and medical personnel when students being accommodated for chronic, episodic conditions need to make up work due to symptoms
• Conducts trainings for staff to insure adequate knowledge of accommodating students
• Leads the development, implementation, maintenance and improvement of system to effectively and efficiently provide texts in alternate formats
• Collects, verifies, and maintains disability documentation and other relevant information; analyzes and interprets students' diagnostic psycho-educational assessments/scores; and forwards all disability documentation to appropriate clinicians for independent review
• Determines eligibility for services and appropriately communicates information about disability accommodations and services
• Oversees provision of auxiliary aids and services, including materials in alternate formats, interpreters, and adaptive technology, etc.; provides students with resources related to disability issues and accommodation needs
• Manages Injured Student transportation and/or other accommodations
• Provides technical assistance to faculty, staff, administrators and other Ivy+ institutions; networks with disability agencies and other community organizations providing services to students, including but not limited to: Chicago Lighthouse, Chicago Hearing Society, CAIRS and Caption First
• Documents communication and events by writing and filing case notes; assists with the development of policies and procedures which reflect best practices among peer institutions; updates Student Disability Services website; maintains student-tracking database; contributes data for the annual and other reports when necessary
• Hires and supervises student worker staff; provides appropriate student employee development opportunities,
• Assists the director in managing the budget, monitoring and reconciling account; and processing payroll. Prepares financial and/or administrative reports

Long Term Disability Resume Examples & Samples

• Determine, on a timely basis, the status of assigned claim by applying the appropriate contractual provisions to the medical and occupational facts of the claim
• Conduct initial eligibility review
• Establish case file based on documentation criteria
• Review Claim packet: Claimant Statement, Employer Statement and Physician Statement of claim form to identify employee date of hire, class, date of disability and enrollment information
• Identify if additional information is required
• Review contractual benefits and provisions of employer’s policy
• Assess pre-existing & continuity of coverage status
• Determine, based on the employment information, if claimant meets the eligibility terms of contract, e.g. actively at work, employee class, etc
• Confirm medical evidence supports restrictions and limitations presented
• Review all physicians’ statements, notes and records included with claim submission. Seek advice from clinicians as appropriate
• Review description of job duties to determine occupational requirements and determine if an occupational analysis is needed from a vocational specialist
• Research as needed to clarify diagnosis, treatment plans, duration protocols or occupational expectations utilizing internal sources, e.g Internet,
• Consult, as needed, to clarify diagnosis, treatment plans, duration protocols or occupational expectations utilizing internal professional medical and vocational rehabilitation resources
• Life Waiver & LTD Analysts should coordinate information to avoid duplicate requests
• Obtain all pertinent and necessary information to evaluate claim credibility
• Conduct claimant and employer interviews and, as needed, claimant- physician interviews
• Understand where professional resources, e.g. medical, vocational rehabilitation, investigative and legal, can add value to the review process
• Track status of outstanding informational requests
• Follow up as needed with informational resources to ensure claim decision is being made in a timely manner
• Consider face to face visit with claimant
• Prepare written rationale of claim decision based on a review of the contractual provisions and the analysis of the medical and occupational records
• Access medical and occupational information presented to
• Identify the action plan’s critical junctures
• Determine required professional resources at each critical juncture of the action plan
• Develop, document and communicate a periodic review schedule for the action plan
• Evaluate the effectiveness of the action plan modifying as needed to ensure effective management of claim
• Monitor the action plan’s progress on a regularly scheduled basis
• Ensure claimant and employer are actively engaged in the implementation of the plan of action
• Facilitate as appropriate periodic reviews by professional resources
• Ensure medical and vocational records are reflective of current facts
• Proactively evaluates opportunities for claims resolution to promote a balance
• Investigate medical forms, records and test results to identify opportunities for case management intervention
• Identify candidates for clinical record reviews and analysis
• Succinctly articulate issues and facts for presentation to medical staff
• Seek agreement on plan of action
• Provide follow up and feedback on progress against plan of action
• Assess occupational job duties and claimant’s training, education and experience for vocational rehabilitation referrals
• Identify candidates for occupational assessment
• Succinctly articulate issues and facts for presentation to vocational rehabilitation staff
• Understand where, when and how professional resources both internal and external, e.g. medical, vocational, investigative and legal can add value to the process
• Establish cooperative and productive relationships with professional resources
• Recognize and leverage skills and expertise of professional resources
• Seek advice and input into decision making process
• Facilitate multi-discipline medical, vocational rehabilitation reviews and strategy sessions as needed
• Ensure personal development as a claims professional
• Remain current with all Sun Life’s business claims practices and policies
• Read interoffice communications
• Attend in-house training including Benefits Conference sessions and workshops
• Keep current with industry disability management practices
• Read industry periodicals disseminated in department
• Stay current on relevant medical, occupational, legal and economic trends by participating in department training and communication programs
• Identify and develop career objectives and action plans to achieve them
• Seek opportunities to accept challenges and developmental opportunities
• Pursue industry courses and professional designations

Disability Appeals Specialist Resume Examples & Samples

• 3-5 yrs of claims experience that directly aligns with the specific responsibilities for this positionORFor candidates with an Associate’s Degree or above, 0-1 year of claims experience that directly aligns with the specific responsibilities for this position
• 0-1 yrs of insurance policy contracts experience
• Proficiency with Microsoft Office Suite
• A demonstrated track record of consistently meeting and/or exceeding performance expectations
• Possesses a bias for action and avoids workplace distractions
• Drives performance targets to completion

Manager of LOA & Disability Resume Examples & Samples

• Associate or Bachelor degree preferred
• Excellent writing and communication skills. Must have attention to detail and be well-organized
• 3-5 years Disability experience
• Prior experience using HRIS/Payroll software a plus

Life Absence & Disability Consultant Resume Examples & Samples

• Support all LAD Product activities for Mercer Marketplace
• 5-7+ years of industry related experience
• Expertise in the life, accident & disability benefits field
• Required to obtain and maintain appropriate licenses as required by state regulations and Mercer policies

Senior Disability Administrator Resume Examples & Samples

• Ability to use the desktop computer system
• Typing skills (at least 8000 KPH or 35 WPM)
• Has excellent oral and written communication skills
• Has keen attention to detail (critical)
• Strives for continuous improvement
• Positively impacts team and inter-departmental relationships and works to resolve conflicts with tact and diplomacy
• Has superb organization skills and ability to multi-task and can work under time pressures

Manager, Disability Case Management Resume Examples & Samples

• Responsible for the direction of the Claims Team to ensure consistent delivery of services that meets or exceeds customer expectations and complies with regulatory and company standards
• Provides technical guidance to team members
• Resolves complaints, problems, and coverage questions which have been escalated through the Sr. Claims Case Manager on the team
• Responsible for all management related duties including performance management/evaluations, establishment of objectives, and participates in the selection of new hires
• Provides ongoing training and employee development to team members and ensures all receive communication of corporate/department policies and procedures
• Comprehensive knowledge of legal liability, general insurance policy coverage and state regulations
• Thorough knowledge of claims investigation techniques as well as the medical and legal aspects of a claim
• Ability to plan, prioritize and organize claims workload for the unit
• Demonstrates good interpersonal skills including verbal and written communications
• BS/BA degree plus 3+ years of claims experience

Manager Disability Management Resources Resume Examples & Samples

• Supervise Nurse Case Managers, Vocational Case Managers and/or administrative support staff to provide timely, accurate, objective and cost-effective medical and vocational services. Support timely, accurate and thorough investigation of disability decision and ongoing management of disability claims
• Provide for appropriate containment of the company’s liabilities and excellent customer service by supervising Nurse Case Managers or Vocational Case to provide timely, successful and cost-effective Return to Work services
• Support the assessment and management of policyholder accounts, support intervention and reporting strategies in response to sales, marketing and client needs and claim trends. Maintain metrics to reflect RTW Program results, vendor results, physician consultant results, IME results and medical/vocational staff results to contribute to the sale and retention of business
• 2 years demonstrated project management skills preferred, or the equivalent combination of education and/or relevant experience

Disability Service Coordinator Resume Examples & Samples

• Assists in facilitating or delivering reasonable accommodation for the students’ online environment (virtual classrooms) and ground campus to ensure programmatic access to Grand Canyon University including testing accommodations, note-taking services, and printed materials in alternative formats as well as assistive technology
• On a daily basis, assists Department Management and/or Administrators with advocacy, guidance, crisis intervention, referrals and assists students in pursuit of educational goals
• Receives and responds to routine inquiries regarding disability services provided via phone, TTY, email, in-person, internet by students and parents. Elevates inquiries to either the Disability Services Administrators or Department Management as necessary
• Assists in scheduling, facilitating and supervising students’ class testing in house for those approved for accommodation. Orients students to testing policies and procedures
• Monitors students’ progress in individual online classes and tracks progress and completion of assignments
• Maintains confidential databases/logs of student information including student monitoring activities, phone conversations, testing on a regular basis as required
• Coordinates with vendors for assistive technology and books in alternative formats, and ensure available products are published on the University’s website for eligible students’ access
• As necessary, alerts or notifies Department Management of the need for student wellness checks
• Assists staff in coordinating seating and reservations at annual commencement ceremonies, other events throughout each semester and/or accessing residence halls or other buildings on campus. May assist students who are non-ambulatory with access to the events and buildings, such as maneuvering, steering or pushing wheelchairs into position
• Ensures all required communications is disseminated to eligible students and faculty regarding testing processes, policy changes, etc
• Provides coverage, as necessary, in the absence of the Administrators
• Bachelor’s degree from a regionally accredited institution in counseling, psychology, special education, sociology, or similar
• Six months’ work experience in an office or administrative capacity or a role providing similar services and assistance
• Familiarity and understanding of available assistive technologies in order to assist students
• A skill and ability to communicate in a non-English language or American Sign Language is helpful but not required

Long Term Disability Team Leader Resume Examples & Samples

• Preferred but not required: College degree with 2+ yrs. experience in a supervisory position
• Thorough knowledge of disability claims preferred
• Monitors daily activities of Analysts to ensure desired productivity and customer service goals are met
• Participates with team by making recommendations on staff performance assessment and development
• Process Excellence
• Result Accountability
• Coaching & Feedback
• Decision Effectiveness
• Telephone work. Call the claimant and asking questions regarding work ability, hobbies, functional level and other income. Call other stakeholders (Plan Sponsors, doctors, pharmacy provider, etc.) as required
• Prepare and forward letters/forms to claimants and other stakeholders
• Perform Navigator system work including setting tasks for Perm Specialist and Perm Case Managers
• Liaise with LTD Case Managers and Disability Specialists for any issues or concerns

Disability Management Consultant Resume Examples & Samples

• Coordinate activities related to medical management of injury/illness cases under the guidance of corporate medical directors
• Coordinate the accommodation process for client departments according to the ADA Regulations. Includes job analysis and return to work activities
• Assist management in determining employee Fitness for Duty and coordination of related processes
• Communicate clearly and timely with management, employees, medical director, and fellow Disability Management team members. Consult with employees and management on applicability of other available resources (LTD, Workers Compensation, Medical Benefits, EAP/Mental Health Benefits, Fitness for Duty Exams, Etc.)
• Provide on-site support for mandatory physicals (DOT, ERT, OSHA)
• Support employee Health and Wellness initiatives, including health fairs, immunizations, health education and SouthernLifeStyle programs
• Available for "24x7 on call" assistance approximately 1 week per month
• Provide medical support for employees working on storm restoration

Life, Absence & Disability Lead Consultant Resume Examples & Samples

• Cross-sell other Mercer and Marsh and McLennan Companies products and services to clients
• Build market presence by leading and presenting at industry seminars and conferences
• Develop sophisticated benefits design and renewal strategies and drive the development of tools and solutions to address complex client issues
• BA/BS degree Completion of continuing education to maintain credentials as required State Health and Life Insurance Licenses required
• 18 years experience in identifying, designing, recommending and implementing LAD benefits

Life, Absence & Disability Senior Consultant Resume Examples & Samples

• Lead and participate in new business opportunities with sales channel partners
• State Health and Life Insurance Licenses required
• 15 years experience in identifying, designing, recommending and implementing efficient, innovative business solutions to clients' complex health care benefits challenges
• Renowned expertise and industry reputation in the health & benefits field
• Excellent organizational and project management skills with the ability to prioritize and handle multiple and complex tasks in a demanding work environment

Life, Absence & Disability Consultant Resume Examples & Samples

• Interpret benchmark data and present to client
• Participate in client calls and meetings, as appropriate
• Understand more advanced underwriting and financial skills, LAD claim management, LAD product offerings and administration, technical tools, and intranet resources such as H&B MercerLink by participating in training courses, online learning, or through learning from more experienced colleagues
• Provides expert advice and guidance to management, union representatives and employees regarding WSIB, STD & LTD claims, disability management and workplace accommodations
• Maintains effective communications with Insurer / WSIB, Human Resources partners, management, unions, employees and service providers, as required, to facilitate timely return to work programs
• Partners with internal departments, external agencies, WSIB, insurance carriers and external consultants to ensure occupational and non-occupational claims are managed with due diligence and in cost effective manner
• Collaborates with workplace parties to resolve barriers to successful and sustainable accommodation and return to work plans
• Develops and delivers formal training for Early and Safe Return to Work procedures
• Monitors and consults with company representatives, independent medical and/or legal consultants and WSIB & insurance carriers regarding claims activity for objectionable findings
• Researches (i.e. prior WSIAT claims, health issues), prepares and submits files for appeals/submissions to Appeals Branch and insurance carriers
• Prepares and submits files for appeals/submissions to Appeals Branch and insurance carriers
• Conducts financial risk analysis/assessments based on claims history and reports of key performance indicators
• Reviews existing and new legislation to ensure internal policies and procedures comply with Federal, Provincial and Local Legal requirements; enforcing adherence to requirements
• Adapts policies, procedures and practices and communicating as required; coaching, counseling, and assisting employees, staff and management in health awareness, claims management and the return to work process
• Promotes and supports related OH&S accident prevention activities as required
• Education: College Degree
• Additional Education Preferred: Bachelor's/University Degree
• Preferred field of study: Occupational Health and Safety
• Other Training/Certifications Required: Disability Management
• Licenses/Certifications: CHRP, CSRP or CDMP

Senior Life Accident & Disability Senior Consultant Resume Examples & Samples

• Lead complex client engagements, including managing overall service delivery, strategy, financial evaluations, plan design, renewal, business placement, benchmarking and other studies
• Develop sophisticated benefits design and renewal strategies and drives the development of tools and solutions to address complex client issues
• Effectively communicate Mercer's position on latest industry trends to clients
• Establish effective carrier/vendor relationships to serve clients in benefits procurement and administration (eligibility, claims, billing, plan implementation, contracts, plan changes and necessary amendments)
• 10 to 15 years of experience in identifying, designing, recommending and implementing efficient, innovative business solutions to clients' complex LAD benefits challenges
• Expertise and industry reputation in the LAD benefits field
• Proven management skills in leading large, complex projects

Disability Access Consultant Resume Examples & Samples

• Coordinating access to services and accommodations for students with disabilities
• Meet with students to determine current accommodation needs and continue to provide ongoing support for the duration of their academic career
• Coordinate referrals to appropriate resources both within the university and in the community
• Review disability documentation to determine eligibility for services
• Provide information to prospective students and their parents regarding services, university resources, transition questions and concerns, documentation guidelines, and the process for determining reasonable accommodations
• Work collaboratively with High Schools, Community Colleges, Universities, Vocational Rehabilitation and other community agencies to provide ongoing support for students
• Provide timely and responsive service to students
• Work with faculty and staff to ensure an optimal learning environment is created for students
• Provide guidance to faculty and staff regarding questions they have in working with students with disabilities
• Conduct presentations, develop programming, and engage with various departments and agencies in order to ensure collaborative support for students with disabilities
• Maintain confidential files and records
• Participate in university committees
• Stay current on theories, best practices, and current legislation related to disability issues, developmental education, and student development
• Support and participate in spirit, pride, and tradition initiatives
• Duties as otherwise assigned
• Days and Schedule: The DRC office is open Monday through Friday from 8:00 am to 5:00 pm; this position will require occasional evening and weekend commitments
• This job is primarily located at the ASU Tempe location; however, incumbent may occasionally be required to travel to other ASU campus locations to perform work or represent the department
• Evidence of a Masters degree in Higher Education
• Experience working with students with disabilities in a Higher Education Setting
• Experience coordinating services for students
• Experience providing one on one support for students
• Experience in reviewing disability documentation
• Experience in developing and maintaining meaningful partnerships/relationships
• Experience working with Assistive Technology
• Demonstrated knowledge of applicable federal and state laws, policies, regulations and standards (e.g. Section 504 and the ADAA)
• Demonstrated knowledge of universal design principles and techniques
• Demonstrated knowledge of ASU Sun Devil Way and Educational Outreach and Student Services Goals
• Administer leaves of absence for employees in accordance with State and Federal regulations and L3’s policies and procedures
• Determine employee eligibility for disability and leaves of absence, including but not limited to FMLA, ADA, State-specific related leaves, Workers’ Compensation, as well as Short-Term Disability and Long-Term Disability
• Provide accurate information to employees regarding leave eligibility and entitlements, as well as employee responsibilities before and during their leave
• Maintain highly confidential employee Personal Health Information and files
• Complete administrative tasks as needed
• Strong knowledge of federal and state leave and disability laws and the ability to coordinate various leave types and accommodations
• Strong communication and team/interpersonal skills; strong leadership capabilities, and ability to initiate and maintain cross-team relationships
• Ability to abide by L3's policies
• Maintain regular attendance based on agreed-upon schedule
• Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
• Previous experience using SAP
• Advanced knowledge of excel
• 1+ years directly related experience

Disability Vocational Case Manager Resume Examples & Samples

• Professional certification as Rehabilitation Counselor (CRC) and a Master's Degree in Vocational Rehabilitation. (Required)
• 3 years Vocational Practitioner or 2 years vocational rehabilitation experience in a disability claim environment. (Required)
• Solid working knowledge of computers, Outlook, MS Word. Basic knowledge of OASYS (computer program used in voc rehab field to conduct Transferable Skills Assessments)
• Strong counseling skills a plus
• Committed to meeting the expectations of internal and external customers. Maintains excellent customer relations while continuously identifying opportunities for improvement. (Required)
• Able to solve problems, deal with concepts, and utilizes analysis, experience and judgment to make effective decisions. Demonstrated ability to recognize opportunities and take appropriate action. (Required)
• Communicates information in a clear, concise, and timely manner while using appropriate verbal/written channels of communication. (Required)
• Demonstrated time management skills, ability to set priorities, and identify critical tasks that deliver the highest impact. (Required)
• Able to learn new technical, business, and system skills quickly. (Required)
• Demonstrates ability to understand new industry, company, and product knowledge quickly and proficiently. (Required)
• Ability to develop comprehensive knowledge of CIGNA Group Insurance mission and values, structure, products, and marketing process. (Required)
• Ability to understand DMS contribution to CIGNA Group Insurance profitability and the financial effects of decisions and operating expenses. (Required)
• Demonstrates the ability to function as an individual and a team member. Willing to share information and resources. (Required)
• Delivers the highest quality services which meet and exceed the requirements of our customers. (Desired)
• Demonstrates commitment to continuous improvement by participating in a learning environment. (Desired)
• Generates innovative ideas, approaches and solutions while being flexible and adaptable despite the conflicting demands of the situation. (Desired)

Disability Resume Examples & Samples

• Evaluate and analyze claim files to determine appropriate adjudication of claims
• Carry a full caseload of claims requiring regular validation activities or large accounts, as applicable
• Further refine and broaden knowledge of disability contracts, policies and products and continue to develop in-depth understanding of medical and vocational issues
• Apply and analyze technical contractual knowledge (policies and provisions) to ensure appropriate eligibility requirements and liability decisions. Responsible for timely and accurate claims review, initiation and completion of appropriate claim validation activities, and effective communication of rationale for claims action
• Verify on-going liability and develop strategies for return to work opportunities as appropriate. Continue to develop and strengthen claim validation and return to work techniques
• Provide excellent customer service by paying appropriate claims promptly and quickly responding to all inquiries
• Coordinate file strategies utilizing specialized resources including nurses, physicians, vocational rehabilitation, attorneys, CPA etc
• Evaluate the need for and ensure timely referrals to other areas (i.e., EDU, medical assessments, etc.) as appropriate
• Independently build action plans, analyze outcomes and render a determination in accordance with our quality and service guidelines
• Maintain organizational service and quality standards on all assigned claims
• May perform other duties as assigned
• Expectation of increasing levels of skill and ability; ability to manage a wide variety of claims independently
• Ability to interact effectively and professionally with claimants, employers, medical resources, attorneys, accountants, brokers, sales representatives, etc
• Strong service and quality orientation
• Incumbent is expected to begin pursuit of industry related coursework towards a professional designation (ALHC, ACS, FLMI, etc.)
• Possess strong analytical and problem solving skills
• Strong communication, verbal, written and listening, as well as strong interpersonal skills
• Meets the standards for this position, as defined in the Talent Management framework
• 3-5yrs+ work experience in a large corporate environment
• Cross functional experience - partnering with internal departments/experts
• Experience managing complex claims involving medical, financial, and legal documentation analysis
• 2yrs+ related work experience in a large corporate setting

Disability Services Manager Resume Examples & Samples

• Directs personnel actions including recruiting, new hire actions, interviewing and selection of Disability Services Advisors. Responsible for interviewing, making salary determinations, training, and conducting performance evaluations. May initiate promotions, transfers, or disciplinary actions
• Serves as a liaison between students, faculty and University administration to ensure ADA compliance of existing policies, as well as, provides review and recommendations for proposed policies related to Disability Services and compliance with the Americans with Disability Act
• Participates in the development and implementation of departmental goals, expectations and objectives. This may also include assisting management in the preparation and monitoring of the departmental budget on a yearly basis to ensure all goals are met
• Works collaboratively with Disability Services management team to ensure that University procedures in the University and the Disability Services Office align with federal and organizational policies and standards
• Maintains a professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
• Direct supervisory responsibility for Disability Service advisors
• Performs other duties as assigned or apparent
• A Bachelor's degree in business, education, psychology or related field required
• A thorough knowledge of disability services, federal, state, and local laws and regulations related to the Americans with Disabilities Act
• At least two years of progressively responsible experience with ADA compliance required to perform the functions indicated above
• At least two years of experience servicing students in an academic setting
• At least one year of management experience and experience developing and implementing training programs and/or team building and motivational activities, as well as, managing department programs and activities, preferred
• Must have proven experience participating and/or assisting in the development, implementation, and enforcement of department and/or divisional goals, objectives, policies, and procedures
• Must possess excellent oral, written, and interpersonal communication skills to effectively interact with students, faculty and university personnel and deliver controversial or sensitive information
• Must possess the ability to understand, apply and interpret state and federal regulations and University policies and procedures, as well as communicate and provide guidance to students, faculty, and campus personnel, as described above
• Must be results oriented and able to independently manage multiple projects, processes, and activities simultaneously

Asst Life & Disability Claim Analyst Resume Examples & Samples

• Communicate with customers regarding medical conditions, restrictions & limitations, job duties, individual disability policy provisions, claim decisions, status, and all other aspects of the claim process to ensure they fully understand the company's position
• High school diploma or equivalent plus 2+ years of work experience
• Ability to maintain confidentiality and work within grey
• Bachelor’s degree or equivalent, plus 4+ years related experience
• Avanced knowledge of claims practices, medical and financial statements, state regulations, and how they apply to the administration of policy provisions
• Ability to effectively communicate in a clear and concise manner, assisting insureds, agents, underwriters, attorneys, and others in understanding the various policies and riders
• Is highly organized, prioritizing multiple actions and maintenance of a fully documented claim file
• Is a confident decision maker
• Willing to hire at a higher level if experience dictates

Life Accident & Disability Resume Examples & Samples

• BA/BS preferred
• At least three years of industry related experience
• Excellent interpersonal skills; strong oral and written communication skills
• Ability to prioritize and handle multiple tasks in a demanding work environment

Program Coord Disability Management System Resume Examples & Samples

• Analyzing documentation submitted to the SDAO from students with Deafness or Hard of Hearing and Blindness or Low Vision disabilities registered in Trinity College, Pratt School of Engineering, Divinity School, Duke Eye Center, Fuqua School of Business, Graduate School, Nicholas School of the Environment, Doctor of Physical Therapy Program, Physician Assistance Program, Sanford School of Public Policy, School of Law, School of Medicine, School of Nursing, Talent Identification Program and Durham Regional-Watts School of Nursing
• Analyzing SDAO Consultant Reports, drawing conclusions and making recommendations to the SDAO director
• Coordinate Assistive Technology software implementation for employees and students
• Train employees and students of Assistive Technology equipment and/or software
• Acquire and prepare textbooks to be put in alternative format
• Scan and edit materials in alternative format
• Coordinate interpreting, real time captioning and other services for students and employees who are deaf and hard of hearing
• Prepare text in Braille for students with visual impairments
• Develop and maintain up-to-date procedural manuals
• Develop and maintain relationships with vendors
• Assist ADA Facilities Program Director with surveying new construction and existing buildings on Health side and Campus side
• Responsible for date entry of health surveys
• Responsible for input and maintain up-to-date accuracy of Campus surveys
• Create and maintain reports to analyze and monitor data

Disability Claim Handler Resume Examples & Samples

• Effectively manage claim duration and productivity to established targets
• Maintain high level customer focus and provide service deliverables on time
• Daily prioritization decisions with an emphasis on Intake/Adjudicate process variations
• Ensure the accuracy of case management and claim information, and compliance with policy provisions and state/federal regulations
• Make accurate claim payments in accordance with the terms of the contracts
• Compile and update accurate account and process information. Recognizes problems, identify trends and summarize information for improvement recommendations
• Utilizes appropriate resources to assist with claim, desk and process management
• Meet/exceed established performance standards (i.e. MPR objectives)
• 5-7+ years of industry related experience; expertise in the life, accident & disability benefits field; specialty Absence, Disability and Life program consulting preferred
• Knowledge of FMLA and ADAAA legislation preferred
• Experience with Absence and Disability claim audit activities preferred
• Experience with PTO program consulting preferred

Disability Management Team Lead Resume Examples & Samples

• Acts as subject matter expert and first level support for Disability Management team case managers
• Independently handles escalations and resolves issues
• Ensures that quality and control measures are followed
• Compile data for Monthly Quality Review for review with manager
• Assists in the develop of action plans to reduce service issues and improve escalation channels
• Develop and maintains high level of team member skills through robust training material and delivery of new hire and on-going training ensuring customer satisfaction
• Support efforts to increase customer satisfaction through established processes including responding to Customer Contact Survey responses and the daily multiple calls review process
• Proactively identifies areas where they can add value to the business with reference to its key drivers
• Participate in projects and initiatives focusing on continual process improvements
• Taking ownership for the continued implementation of a “client first” culture in HRSS
• HS/GED Required
• Bachelor’s degree or equivalent experience strongly preferred
• Shared Services experience preferred
• Advanced HRMS, CTMS and OSC skills required
• Excellent verbal and written skills required
• Analytical experience
• Disability Management experience
• Process management skills/experience
• Demonstrated understanding of Customer Service Operations
• Able to take ownership and accountability of own work and drive to a successful resolution
• Demonstrated commitment to teamwork
• Delivers superior guidance and client support and leverages internal expertise
• Highly motivated, analytical, organized and methodical

Disability & Leave Coordinator Resume Examples & Samples

• Verifies disability & leave-relatedand ADA interfaces to ensure proper information is sent to vendors and keystakeholders understand requirements
• Create, analyze, track and distributeleave status and review leave reporting with leaders, HR, Benefits and/or disability& leave vendor
• Review potential leave cases and provide special commentary to Benefits Team & HR management regarding return to work, corrective actions, and other employee relations issues
• Coordinates with HRIC/Payroll/Resource Desks to ensure employees are paid properly from sick, vacation, and/or other paid leave time; ensures elimination period are satisfied and employee record reflects proper status
• Coordinating and tracking all aspects of disability, leaves and permanent modified duty positions for the company while ensuring compliance with all related laws and regulations
• Providing guidance to employees and managers concerning disability, leave and modified work duties cases
• Processing, verifying, and maintaining personnel documentation relating to disability & leave and modified work duties
• Compiling and preparing ad hoc reports, documents, and updates pertaining to disability & leave and ADA accommodations
• In partnership with Benefits & HR and disability & leave vendor, mapping of LOA/ADA processes and identifying efficiencies
• Manageinsights gathering from data to recognize trends and implement optimizations
• Ensureimplementation of best practices and stay up to date with the requirements andregulations
• 2+ years’ experience handling disability & leave claims
• Key behavioral & interpersonal characteristics:Customer-focus, team player, solid interpersonal skills, ability to navigatethrough an ambiguous environment with minimal guidance, positive energy,passion to learn, coachable, respectful, maturity, integrity and self-motivated,“can-do” attitude
• Strong organizational / execution skills: Attention todetail, bias for action, ability to balance multiple competing demands andflexibility to deal with short timeframes & changing priorities
• Exhibit solid communication, organizational and people skills in order to effectively manage client relationships
• Contribute to the ongoing business retention and growth by cultivating excellence in your team and continuous proactive engagement with your assigned clients to ensure full understanding of their evolving needs and how we can meet and exceed their expectations with respect to their group disability program
• Development and growth of team
• Recruiting and resolution of employee performance issues
• Working with Business Development, you will sometimes be required to present at finalist presentations or act as a resource in developing our business

Manager, Disability Appeals Resume Examples & Samples

• Develop strong relationships with our internal business partners to ensure that the established criteria, processes and standards related to claims decisions are adhered to and maintained throughout the appeal process
• Build strong relationships with our Plan Sponsors, working in partnership with them ensuring we are meeting expectations in managing appeals
• Exhibit solid communication, organizational and people skills in order to effectively deliver quality decisions to our customers
• Build a stable, collaborative team of disability management professionals through recruiting ideal candidates who will fit with our culture, have strong customer service focus and expert skill in disability claims decisions, and, provide ongoing coaching for the team’s continued development
• Develop the skills and competencies of Appeals team through the establishment of individual development plans and appropriate training/development opportunities
• Act as the primary resource for your assigned team, giving staff direction on targets, workload management, difficult cases, department workflow and processes
• Proactively address clients’ needs and address complaints that may be escalated to you
• Execute calibration activities within the team to ensure consistency of practice and application of the established criteria, processes and standards
• Contribute to a dynamic work environment by identifying opportunities to continuously improve processes to better meet our service excellence, quality and financial commitments to our customers
• Individual/team productivity and quality performance management
• Oversight of financial expenditures that impact profitability and liability of the claims that are managed within our operations
• Reviewing escalated Appeal decisions and provide coaching to Managers and/or Disability Claim Consultants
• Recruiting, development and growth of the team
• Establishing and deepening client relationships as Appeal’s team representative of Group Disability
• Analyze business performance trends to evaluate the factors potentially impacting claims decisions and Identify opportunities to advance the effectiveness of claims decision practices
• Deliver, or support training, in quality improvement, investigations, and other risk management or quality assurance activities
• 5 to 10 years Disability Claims experience
• Proven Leadership/People Management experience
• Solid organizational and motivational skills
• Excellent communication, influencing and negotiation skills
• Experience with Operational Excellence and continuous improvement that defines and delivers national processes and/or best practices

Half-time Disability Services Coordinator Resume Examples & Samples

• A master's degree in Education, Psychology, Rehabilitation, counseling, etc. is preferred. Experience may substitute for some of the required education
• A Bachelor’s degree with a minimum of three years experience providing accommodations to students with disabilities at a post secondary level
• A strong candidate will have solid technology skills
• Evidence of a Master's degree in Higher Education
• Experience reviewing disability documentation
• Experience in working with Assistive Technology
• Experience working with Assistive Technology (i.e., JAWS , Kuzwell, Duxbury, Dragon Naturally Speaking. Magic, etc.)

Disability Analyst Resume Examples & Samples

• Ongoing regular and consistent attendance is essential to meet the demands of this job and provide necessary services
• Responsible for safeguarding personally identifiable information for all claimants
• Responsible for managing a caseload of approximately 80-100 claims, assuring timely actions are taken in order to meet individual and agency goals in claim clearance, processing time and quality
• Reviews evidence and renders initial determination of eligibility (allow or deny) for disability in accordance with Social Security Administration (SSA) law, court orders, rulings, and regulations. Determines the type of documentation necessary to support a decision and whether a finding of temporary presumptive disability is warranted. Reads and analyzes medical evidence, compares objective medical findings from differing medical sources, applies judgment to ascertain the existence, nature, and severity of the impairment or impairments. Develops the claim by contacting pertinent medical and vocational sources in writing or by telephone. Contacts claimant by telephone to clarify information in the claim. Contacts claimant's relatives or other sources for third party information on how claimant's alleged disability impacts the activities of daily living. All claimant and third party contacts are documented in writing in the claim file
• Questions treating physicians, both over the telephone and in writing, to resolve discrepancies between the physician's medical opinion and the physician's reported objective medical findings. Gives appropriate weight to treating physician opinion either accepting or rejecting that opinion while considering objective clinical findings. Cites specific clinical and laboratory findings, symptoms, observations, lay evidence and reports of daily activities. Describes how the evidence substantiates the Disability Analyst's conclusions. Considers and responds to any alleged limitations imposed by symptoms such as pain or fatigue. Recognizes when objective findings meet or equal criteria defined in the SSA Listing of Impairments. Considers the effects of vocational and lay evidence on the ability to engage in substantial gainful activity
• Identifies physical or mental limitations imposed by an impairment or combination of impairments. Applies judgment in preparing residual functional capacity (RFC) statements for all types of adult physical and mental impairments. Applies judgment in preparing Childhood Disability Evaluation forms for physical and mental impairments including the resulting functional impact of those impairments on claims involving children
• Applies technical judgment to complex medical, non-medical, and vocational factors to determine whether the claimant can return to past work or perform other work that exists in the national economy. Using a legal framework establishes pertinent findings of fact and uses those to rationalize and explain disability decisions. Issues a formal determination of eligibility based on Social Security Administration (SSA) law, court orders, rules, and regulations. Issues personalized determination notices
• Reviews evidence on disputed reconsideration decisions prepared by other Disability Analysts. On reconsideration, conducts review of evidence from initial decision to determine what additional evidence is required to support or overturn that decision. Applying the same case processing techniques used in developing initial claims, completes a de novo review and issues a new disability determination. Applies SSA law, court orders, rulings, regulations, and reasoning to objectively and fairly reconsider the complex information in rendering a new determination for disability. Each case is decided on it's own merits and must be legally sound
• Reviews evidence and renders determination for ongoing benefits on Continuing Disability Review claims. Determines and reviews the comparison point decision of the prior claim allowance. Obtains and analyzes current medical and functional evidence to perform a comparison review to determine if medical improvement has or has not occurred. Rationalizes the decision of continuation or cessation of benefits. Issues personalized determination notices
• May conduct specialized review of court ordered cases in order to render a new determination of eligibility for disability under SSA rules and regulations
• Reviews incoming medical, vocational, and lay evidence for completeness. When necessary, decides what type of medical examination to purchase to further document the claim and authorizes such purchase. Manages an assigned budget for purchase of independent medical examinations and laboratory testing
• Experience adjudicating Social Security Disability claims following Social Security regulations in a Disability Determination Services
• Currently working in a Disability Determination Services adjudicating Social Security claims
• Preference will be given to those who have Social Security Administration program experience in the adjudication of disability claims for Social Security Disability Insurance and Supplemental Security Income

Ergonomics & Disability Management Coordinator Resume Examples & Samples

• Claims management of WSIB claims including submissions, correspondence, and liaison with the Worker’s Safety and Insurance Board
• Coordinates the return-to-work program for employees by working in cooperation with the employee, department leader, H&S Coordinators and WSIB
• Follow up with employees upon their return-to-work by visiting them on the shop floor and monitoring their progress to ensure a successful return-to-work
• Complete ergonomic assessments both proactively and reactively
• Collaborate with various departments or other resources to implement effective corrective actions to eliminate ergonomic hazards
• Coordinate and maintain the Physical Demands/Job Safety Analysis program
• Acts as an active supporting resource to the Joint Health, Safety, Ergonomics and Environmental Committee
• Provides and/or coordinates the appropriate ergonomics training to necessary members of Leadership, the production staff and members of the JHSEEC
• Ensure compliance with Magna Ergonomics Metrics Program
• Comes to work each day, as scheduled
• Approaches each day and each challenge with a positive attitude
• Supports and models the Presstran operational procedures/policies, Employee Handbook and “How We Work Together”, Magna Employee’s Charter, Magna Corporate Constitution
• Follows and complies with all operational procedures/policies as stated in the Employee Handbook, Quality and Environmental programs (egg. TS16949, ISO14001)
• Required to adhere to all Health and Safety programs in accordance with the OHSA. Follows and ensures the Company’s procedures regarding safety rules and regulations are followed throughout their assigned area
• Takes pride in keeping their work area clean and tidy
• Related Bachelor of Science Degree through a recognized university (i.e., major in Kinesiology, Ergonomics, Human Kinetics, or Occupational Biomechanics)
• Working knowledge of Ergonomic principles, anthropometry, physiology, biomechanics, anatomy and human factors and various ergonomic assessment tools (e.g. Snook Tables, RULA, biomechanical modeling software, NIOSH Equation, etc.), recognized ergonomic guidelines, standards and best practices,
• Working knowledge of WSIB legislation/policies and procedures
• Minimum three (3) years’ work experience (manufacturing and/or automotive environment would be an asset)
• Knowledge of Occupational Health and Safety Legislation an asset
• Demonstrated ability to work independently as well as within a team
• Ability to exercise tact, discretion, good judgment and strict confidentiality
• Excellent analytical, organizational, communication, time-management and problem solving skills
• Must possess human relations, leadership skills and maturity of judgement
• Strong computer skills including Microsoft Office applications, window and web-based applications
• Experience with JACK, BakPak/HandPak Software an asset
• Early Intervention 35%
• Determines claimant rehabilitation potential and captures necessary screening information by reviewing policyholder/claimant eligibility and disability action plans
• Captures and modifies information relating to vocational services on a regular basis for other team members to update/modify subsequent disability action plans/claim strategies
• Evaluates timely activity and case development of an effective return to work plan with an end result of a return to work and/or the most appropriate outcome
• Independently and with team members, determines claimant rehabilitation eligibility status and identification of non-standard policy language by reviewing contracts and analyzing claim information
• Routinely evaluates case studies to identify trends, issues, and concerns. Makes any necessary modifications
• Customer Service/Focus 25%
• Participates directly in customer service calls, visits, pre-sales, installations, and renewals
• Consistently anticipates and pro actively addresses service related issues/concerns within required time frame to meet customer's expectations
• Supports business retention by pro actively becoming involved with customers to ensure complete customer satisfaction
• Provides continuous communication to team members and customers to share learnings and ensure consistency
• Partnership 30%
• Understands and is able to articulate claimant's perspective
• Facilitates relations with and between Case Managers, business partners, and customers to develop claim strategies and reduce the total cost of disability in all forms
• Supports pricing and contract design by communicating acquired information relative to employers (e.g., layoffs, mergers, staffing changes) to business partners and Case Managers
• Monitors and shares contract trends/performance and communicates to Case Manager and/ or Core Team Leader to ensure most effective and efficient contract for customer
• Conducts ad hoc claim reviews when appropriate
• Consistently recognizes and leverages individual contributions and perspectives of other team members
• Supports and participates in team and individual coaching activities
• Actively supports and contributes to team service quality and financial objectives
• Collaborates with team members and business partners in identifying and implementing improvement opportunities
• Maintains rehabilitation certification requirements of the position- Professional certification as Rehabilitation Counselor (CRC )
• 3 years Vocational Practitioner or 2 years vocational rehabilitation experience in a disability claim environment. (Preferred)
• Acting as a consultant to department and division management, and client organizations on disability related situations in the organizations they are supporting
• Conceptualizing and recommending key strategies and corporate initiatives related to disability management
• Providing analysis, advice, and education to executives and managers on disability related issues that can be highly sensitive and complex
• Consulting with corporate leaders around strategic disability issues
• Participating in the development of policies and practices related to disability management that have broad impact
• Ensuring compliance with current laws, regulations, benefit plans and contract provisions related to disability management
• Conducting or managing investigation on sensitive situations and negotiating settlements or issues to resolve differences
• Performing other responsibilities and duties as assigned
• Three years of experience consulting on disability processes including independently identifying client needs, analyzing information, developing action plans, and providing advice and counsel on complicated and sensitive matters
• Three years of demonstrated experience working with Federal and State disability benefits and policies, and absence management processes including current leave and accommodation laws (FMLA, CFRA, ADAA, etc)
• Two years of experience giving oral presentations to a variety of audiences
• Bachelor’s degree in Human Resources, Business Administration, or a related field or an equivalent combination of formal education, training, and experience
• Demonstrated experience using oral and written communication skills in a professional setting to respond to managers’ and clients’ business needs, and interface effectively and/or collaborate with others
• Demonstrated experience using Microsoft Word, Excel, and PowerPoint
• Must demonstrate strong ethics, influence and negotiation, leadership, interpersonal skills, communication, and the ability to effectively manage stress and engage in continuous learning

Disability Representative Senior Resume Examples & Samples

• Analyzes, approves and authorizes assigned claims and determines benefits due pursuant to a disability plan
• Reviews and analyzes complex medical information (i.e. diagnostic tests, office notes, operative reports, etc.) to determine if the claimant is disabled as defined by the disability plan
• Determines benefits due, makes timely claims payments/approvals and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets
• Communicates clearly with claimant and client on all aspects of claims process either by phone and/or written correspondence
• Refers cases as appropriate to supervisor and management
• Knowledge of ERISA regulations, required offsets and deductions, disability duration and medical management practices and Social Security application procedures
• PC literate, including Microsoft Office products

Senior Disability Representative Resume Examples & Samples

• Utilizes the appropriate clinical resources in case assessment (i.e. duration guidelines, in-house clinicians)
• Communicates with the claimants providers to set expectations regarding return to work
• Medically manages disability claims ensuring compliance with duration control guidelines and plan provisions
• Coordinates investigative efforts ensuring appropriateness; provides thorough review of contested claims
• Evaluates and arranges appropriate referral of claims to outside vendors for physician advisor reviews, surveillance, independent medical evaluation, functional capability evaluation, and/or related disability activities
• Negotiates return ot work with our without job accommodations via the claimants physician and employer

Disability Clinical Specialist Resume Examples & Samples

• Performs clinical review of referred claims; documents decision rationale; and completes medical review of all claims to ensure information substantiates disability
• Provides clear and appropriate follow-up recommendations for ongoing medical management of claims; ensures appropriate recommendations are made on claims
• Makes timely, appropriate contact with employee and/or providers to discuss employee's clinical status, progress and work status
• Achieves appropriate quality audit scores on a consistent basis
• Acts as clinical resource to colleagues within the program
• Travels as required
• Knowledge of current medical practices in health care management in a variety of areas (including, but not limited to, orthopedics, general medicine for acute and chronic conditions, general surgery, mental health, obstetrics, oncology, and physical and occupational rehabilitation)
• Oral and written communication, including presentation skills

Disability Representative CA Resume Examples & Samples

• Makes claim determinations to approve non-complex disability claims or makes a recommendation to team lead to deny claims based on the disability plan
• Determines benefits due, makes timely claims payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets
• Refers cases as appropriate to team lead; maintains professional client relationships
• Excellent oral and written communication

Budget Fellow, Ref-dob-disability Services Resume Examples & Samples

• Budget Fellow I: $44,690- A Bachelor’s degree. Advances to Budget Fellow II after one (1) year of satisfactory service
• Budget Fellow II: $48,937– A Master’s degree in public administration, economics, business administration, public policy, public affairs or a closely related administrative or managerial field; or, a Bachelor’s degree and two (2) years of professional work experience including one (1) year in public administration. Advances to Budget Fellow III after one year of satisfactory service
• Budget Fellow III: $52,943– A Master’s degree as specified for Budget Fellow II and one (1) year of professional budgeting experience within a governmental jurisdiction; or, a Master’s degree in any field and two (2) years of professional work experience including one (1) year in public administration; or, a Bachelor’s degree and four (4) years of professional work experience including one (1) year of public administration. Eligible for annual salary increases based on performance
• Ensuring appropriate community-based programs are available to individuals transitioning from developmental centers to more integrated community-based support systems
• Assisting with development and review of appropriate payment mechanisms and rates for NFP-delivered community services; and
• Evaluating the impact of various public policy initiatives on OPWDD’s NFP sector, including recent minimum wage increases, options for delivering services through a Managed Care network, and ensuring appropriate Conflict Free Case Management opportunities

Interim Disability Services Consultant Resume Examples & Samples

• A minimum of 3 years of experience facilitating the interactive process to identify and provide reasonable accommodations for employees with disabilities, including the coordination of medical leaves and facilitation of medical separations
• A minimum of 3 years of experience interacting with employees who may have a variety of physical, psychiatric, sensory and/or cognitive disabilities, and their treatment providers
• Advanced knowledge and experience interpreting federal, state and local leave and disability laws and statutes in an employment setting
• Effective interpersonal skills including conflict resolution, problem solving, and promoting collaboration
• Strong time management skills and the ability to complete tasks on time under tight deadlines
• Advanced written communications skills with attention to detail and the ability to maintain documentation and follow procedures in accordance with established standards
• Working knowledge of industrial insurance
• Determines customer eligibility by reviewing contractual language and medical documentation, interprets information and makes decisions based on facts presented
• Pays all covered claims accurately and timely
• Executes on all customer performance guarantees
• Responds to all telephonic and email inquiries within customer service protocols in a clear, concise and timely manner
• Ability to handle potentially high levels of call volume from customers and clients
• Manages both new claims and open claims equally and maintains decision times
• Adheres to standard timeframes for processing mail, tasks and outliers
• Supports and promotes all integration initiatives (including Family Medical Leave, Life Assistance Programs, Integrated Personal Health Team, Your Health First, Healthcare Connect, etc.)
• Demonstrates focus on team and office goals by developing an understanding of relationships with our business partners and positively interacting with business partners as needed
• Understands Cigna Group Operations and Corporate Compliance, Polices and Procedures and best practices
• Stays abreast of ongoing trainings associated with role and business unit objectives
• Mentors and coaches new hires as needed
• Ability to serve as a point person for projects and/or reporting functions
• Provides assistance to Senior Claim Manager with responsibilities as needed
• Identifies issues, proposes solutions and follows through on commitments
• BA/BS degree preferred
• Minimum of 3 years disability claim management experience
• Exceptional customer service standards and delivery
• Strong oral and written communication skills
• Ability to prioritize and multi-task
• Ability to thrive in a fast-paced environment and meet deadlines
• Strong math and calculation skills
• Excellent interpersonal, organizational, negotiation, investigative, analytical and research skills
• Conflict resolution skills
• Critical attention to detail
• Team oriented
• Proficient in Microsoft Office
• Multilingual skills are highly desired

Coordinator, Disability Services WC Resume Examples & Samples

• Maintain and troubleshoot AT Resources software and produce necessary reports for tracking and evaluation
• Procure or create all alternate format texts as needed for students with disabilities
• Conduct intake activities for FRCC students; collect and review documentation of disability, determine accommodations, communicate with faculty and instructors as necessary
• Maintain student files related to accommodations
• Facilitate accommodations for students with disabilities including proctoring assisted testing and/or securing, training and scheduling proctors as needed
• Counsel students regarding general learning issues and strategies for success, e.g., study skills, test anxiety, self-advocacy, problem solving/coping strategies, etc
• Act as advocate for students with disabilities
• Conduct presentations on disability and learning development issues and act as liaison between the Disability Support Services office and faculty
• Assist with data bases for tracking Support Services and learning outcomes
• Act as secondary representative for FRCC/WC disability services at statewide Consortium and Disability Services Council meetings
• Graduation from a regionally accredited college/university with a Bachelor's degree in Special Education, Rehabilitation, Developmental Education, Counseling, Computers, Occupational Therapy or a comparable field
• Two years experience in community college disability support, tutoring, post-secondary developmental education or related field
• Knowledge and understanding of computer application, including the Microsoft Office suite, developmental and learning disability support software and computer assistive technology is needed
• Excellent inter-personal an written communication skills. Good organization skills. Ability to work effectively with diverse populations and staff. Ability to prioritize workload with multiple demands and frequent interruptions
• Experience in higher education disability support including interpreting disability documentation and/or psychological evaluations. Knowledge of ADAA/504 requirements
• Establishing and/or maintaining an assistive technology computer lab. Advanced skills in Microsoft Access. Working knowledge of Banner student database
• Knowledge of American Sign Language is helpful, but not required

Senior Product Manager, Disability & PFL Resume Examples & Samples

• 5 - 7 years of experience in group insurance or employee benefits that directly align with the specific responsibilities of this position
• Partners with Team Leader to manage team's claim performance according to published quality and compliance standards including Performance Guarantees by completing quality reviews, identifying trends and coaching staff
• Partners with Team Leader to develop, motivate, recognize and retain staff to build bench strength within the organization and achieve overall turnover goals
• Partners with Team Leader to ensure contingency plans are in place to achieve results when challenges arise (staffing shortages, new business, system implementation, etc.)
• Partners with Team Leader to ensure business objectives are achieved in a highly compliant and ethical manner consistent with governing laws and regulations including, but not limited to, Sarbanes-Oxley and SAS 70 Controls
• Works closely with Claim Managers and expert resources to ensure appropriate partnering
• Communicates Cigna Group Operations and Corporate Compliance, Polices and Procedures and best practices to employees. As new regulations and updates are communicated, ensures employees are sufficiently trained and understand the regulations and updates
• Stays abreast of ongoing trainings associated with role and business unit objectives, as well as ensuring staff is updated on role-appropriate trainings
• Monitors and adjusts team workload distribution as needed
• Demonstrates solid planning and organizational skills with the ability to address short and long term goals while prioritizing and addressing ongoing issues
• Supports customer centricity by proactively identifying customer needs and creating innovative solutions to meet customer challenges. Looks for new ways to accomplish objectives and takes extra steps to deliver customer service that meets and exceeds expectations
• Supports retention and profitable growth by assisting in offsite and onsite client visits, conference calls and finalist presentations
• Ensures a consistent high performance work culture exists
• Demonstrates strong analytical and negotiation skills to solve complex claim and customer issues
• Suggests improvements, sets high standards and works diligently to achieve financial business objectives
• Demonstrates ability to understand, interpret and effectively communicate contractual language
• Works with business partners to ensure successful implementation of new accounts as well as changes on additional lines of business with existing accounts
• Supports ongoing enhancements of all systems to ensure successful implementation
• Accountable for own decisions and honors both internal and external commitments
• Accepts challenges and demonstrates accountability for own developmental opportunities
• Previous experience managing, directing or coaching others preferred
• Minimum of 2 years Disability claims experience required with 3 years Long Term Disability claim management experience preferred
• Business acumen of group insurance industry
• Experience in delivering exceptional customer service
• Strong drive for results
• Team oriented focus with ability to motivate team to perform at the highest level
• Ability to prioritize critical objectives focusing on high impact components
• Maintains professionalism and flexibility despite conflicting demands
• Executes decisiveness even when dealing with ambiguity
• Ability to learn process and product information and adapt quickly and effectively
• Strong analytical skills and ability to comprehend and clarify complex concepts
• Excellent interpersonal, organizational, negotiation, conflict resolution and presentation skills
• Clear and concise professional communication using all mediums
• Integrity, objectivity and personal accountability
• Exposure to Six Sigma strategies a plus

Case Manager, Short Term Disability Resume Examples & Samples

• Conduct meetings and/or interviews with stakeholders to review existing information, understand objectives and to elicit needs
• Conduct workflow analysis, define user requirements, identify issues and recommend and implement solutions
• Analyze and manage production problems
• Lead and/or support compliance activities
• Documentation of functional and non-functional requirements
• Work on small to medium enhancements meeting time and quality targets/standards
• Lead components of small to medium changes initiatives
• Mentor, develop, coach motivate team members
• Conduct benefit analysis for small to medium change initiatives
• Investigate business and systems issues and identify areas of opportunity
• Liaise with centralized QA resources during the investigation and testing phase of projects, or lead testing activities for internally tested applications and projects
• Co-ordinate implementation activities with the business
• Collaborate with geographically and culturally diverse cross-functional teams
• 5 + years of business analysis or development experience in a similar environment
• 3 + years of professional experience in an Information Systems environment
• Well-developed knowledge of system design and analysis and productivity improvement methodologies
• Familiarity with software development and project management lifecycle practices
• Good understanding of systems environments, quality assurance and change management
• Effective interviewing, influencing, facilitation and presentation skills
• Excellent written and oral communication skills, including the ability to communicate with all levels of management

Long Term Care & Disability Expert Resume Examples & Samples

• Knowledge of Protection business especially stand-alone LTC and Disability products with and without savings component
• Knowledge of SII framework
• Strong statistical, actuarial and modeling skills
• Knowledge of reinsurance and underwriting technics
• Ability to work with Big Data experts and technics
• IT skills include SAS, R, VBA
• Ability to work with a team in a multicultural environment
• Ability to lead working groups and projects, work in project mode
• Ability to communicate with various stakeholders (Management Committee, Life CROs, actuarial experts, mathematical experts, ACPR, internal/external auditors), and write reports destined to AXA Group and AXA entities’ Top Management
• Demonstrate accuracy, quality and timeliness of deliverables
• Be organized, autonomous, have a sense of responsibilities
• Be innovative and flexible, show ability to listen and pragmatism
• Major in statistics, actuarial sciences, finance, Master (BAC+5) or PhD, university or “Ecole” (ENSAE, ISFA, ISUP, EURIA…)
• 5 to 8 years in an insurance company or a consulting firm with experience in Life & Savings, Protection, finance, modeling

Individual Markets Operations Life & Disability Contact Center Team Lead Resume Examples & Samples

• Leadership or relative internal experience preferred
• Experience in financial services or high touch customer service environment preferred
• Experience with process evaluation, Six Sigma experience preferred
• Excellent verbal and written communication skills and ability to craft internal and field facing memos and documentation
• Ability to diffuse difficult situations or conversations, escalating to manager as needed
• Ability to manage multiple business processes or functions
• Superior organizational skills and attention to detail across a variety of tasks
• Demonstrate ownership, accountability and follow through when reviewing workflows, exceptions and anomalies
• High level of accountability, discretion and independent decision making with minimal leadership assistance
• Proficient in Outlook, Microsoft Word and creating Excel spreadsheets and PowerPoint presentations preferred
• Verifies disability & leave-related and ADA interfaces to ensure proper information is sent to vendors and key stakeholders understand requirements
• Create, analyze, track and distribute leave status and review leave reporting with leaders, HR, Benefits and/or disability & leave vendor
• Manage insights gathering from data to recognize trends and implement optimizations
• Ensure implementation of best practices and stay up to date with the requirements and regulations
• Strong organizational / execution skills: Attention to detail, bias for action, ability to balance multiple competing demands and flexibility to deal with short timeframes & changing priorities
• Key behavioral & interpersonal characteristics: Customer-focus, team player, solid interpersonal skills, ability to navigate through an ambiguous environment with minimal guidance, positive energy, passion to learn, coachable, respectful, maturity, integrity and self-motivated, “can-do” attitude
• Proficient skills with Microsoft Office Suite with particular proficiency in Microsoft Excel, Word and Power Point

Short Term Disability Complex Claims Case Manager Resume Examples & Samples

• Conducts eligibility reviews
• Completes detailed phone interviews with claimant
• Collects and confirms that medical and/or psychiatric data support claimant’s restrictions and limitations
• Conducts analysis of supported restrictions and limitations with occupational demands
• Reviews claim payments for accuracy of amount and duration within established limits
• Sets claim action plans to ensure that determinations are adjudicated in a timely, accurate, and efficient manner
• Interprets contracts and ensures consistent, fair claims practices and adherence to appropriate laws, regulations, and procedures
• Obtains documentation, as necessary, to substantiate claim or to provide service by communicating via telephone with brokers, agents, employers (clients), claimants, hospitals, physicians, attorneys, and other resources
• Partners with vocational staff to identify return to work opportunities and/or accommodations to promote health work
• 2 years of disability related claims experience required
• 1-2 years of customer service/financial service experience required
• Associate’s or Bachelor’s degree in psychology, related field, or equivalent experience
• Proven ability to work in a team environment
• Proficiency in Microsoft Office 2016 (including but not limited to Word, SharePoint, PowerPoint and Excel) with the ability to learn new and complex computer systems
• Master’s degree (doctorate preferred) in Education, Special Education, Psychology, or a relevant field associated with higher education
• Knowledge and understanding of civil rights laws, particularly ADAAA and Section 504
• Possession of one or more of the following: Interpreting Certificate, Transliterating Certificate, Comprehensive Skills Certificate or an Oral Interpreting Certificate, California Coalition of Agencies Serving the Deaf (CAD) are desirable but not required
• Three to five years of experience in higher education or with students in an educational setting and in provision of academic support services to students is preferred
• Knowledge of learning assistance operations and techniques, learning evaluation and assessment, and data analysis is required
• The candidate must demonstrate multicultural awareness and competence, and have the ability to work in a diverse environment and serve constituents from a wide variety of backgrounds
• University teaching experience is also desirable. The candidate must demonstrate a commitment to student success
• Collaborates with the director in adhering to the policies and procedures regarding academic services to students with disabilities
• Completes intake and disability verification process for students with disabilities and negotiates accommodations with students. This includes determining whether a student qualifies for disability accommodations, determining specific accommodations for academic, housing, and other student campus needs at all university sites and online, assisting students as needed in securing reasonable accommodations at clinical or internship facilities, communicating accommodations to pertinent faculty and staff, monitoring delivery of accommodations, and proctoring exams, as needed
• Maintains records and statistics on disability services including maintenance of verification records and correspondence of students requesting or receiving academic accommodations. Also, interacts with students, parents, and faculty in the resolution of conflicts regarding accommodations
• Adheres to standards of confidentiality and FERPA when working with students, parents, faculty, and staff
• Serves as the contact person in securing and providing oversight to sign-language interpreters, real-time captioners, and oral interpreters as independent contractors for services to students with disabilities
• Maintains currency on theory and trends on disability-related issues including legal developments and technology for equal access
• Provides flexible, responsive and high quality service to the university community and continuously assesses processes and procedures, revising accordingly
• Participates on university-wide committees representing the needs of students with disabilities and promotes a deeper understanding of disability-related issues across campus (e.g., faculty workshops, planning Disability Awareness Week)
• Must be self-motivated with good organizational skills

Intern, Center on Technology & Disability Resume Examples & Samples

• Under close supervision, an intern will perform entry level professional duties of moderate difficulty providing the opportunity for professional training in various functional areas throughout the company. Performs assigned duties to acquire knowledge of methods, procedures and standards required for successful performance. May perform duties such as gathering and organizing data to provide information for departmental special projects or reports; basic arithmetic computations; assist in preparing written reports; accompany professional level employees on assignments; conduct interviews with clients or internal personnel to obtain basic information for departmental use; contacts other departments or outside agencies by phone to request or give information and other related duties as assigned. Assignments serve to offer practical experience and broad exposure to the company’s organizational structure. Utilizes current company-wide and/or department specific software to complete assignments. Note: Specific activities vary by assignment. A wide range of college majors are considered based on specific needs of department such as: Psychology, Social Work, Criminal Justice, Finance, Business Administration, Human Resources, Public Health, Purchasing, Public Administration, Community Development and Communications
• Analyzes, generates and maintains records and other reference material necessary for departmental use
• Answers and makes phone calls, responds to program related questions and sends written material as appropriate
• Composes, types and prints reports, general letters, spreadsheets, e-mail, and memoranda from rough drafts or general instructions, involving the assembly of data from computer and paper file or record sources
• Applies research techniques and analytical methods to the study of administrative systems, organizational structures, policies and procedures
• Conducts special studies in conjunction with a project, analyzes data and makes recommendations based upon studies
• Associate’s Degree or its International Equivalent
• Requires intern to have at least 2 yrs. of college experience
• Articulate, professional and able to communicate in a clear, positive manner with clients and staff
• Ability to speak a foreign language is a plus
• Prior work experience in a non- governmental organization (NGO)

Disability Resources Coordinator Resume Examples & Samples

• Coordinate support services for students with learning disabilities and/or Attention Deficit Hyperactivity Disorder
• Interpretation of students’ psycho-educational assessments to determine eligibility for accommodations and specific services; assist in acquiring additional documentation and/or clarification of submitted documentation
• Provide oversight of note-taker services and supervise Graduate Service Assistant in the coordination of note-taker services
• Develop and disseminate transition resources for prospective students with disabilities and represent DRC at transition fairs and meetings as needed
• Facilitate DRC programs, including the Culture of Accessibility Leadership Program, DRC Peer Mentoring Program, and disability awareness programming
• Assist DRC and other University units in attaining unit, Divisional, and University goals and objectives
• Sound decision-making and problem-solving abilities, as well as the ability to work strategically to manage competing demands
• Ability to foster a collaborative work environment with faculty, students, and staff
• High level of commitment to professionalism and excellent verbal and written communication skills
• Knowledge of government regulations that pertain to students including FERPA and ADA/Section 504
• Demonstrated sensitivity to the concerns and needs of a diverse student population
• Experience with the WLAD, ADA, FLSA, FMLA, Title VII, and applicable WAC, RCW's, and court rulings related to disability and industrial insurance
• Excellent verbal and written communication skills are required: Ability to communicate policies and legal/medical terminology to clients and staff. Ability to adapt communication style to suit situations that will include meetings with senior managers, correspondence with medical personnel, and facilitating medical separation meetings with upset clients. Ability to establish and maintain effective working relationships with centralized disability services staff in order to effectively implement King County's Reasonable Accommodation in Employment for Individuals with Disabilities policy
• Knowledge of and ability to read and understand medical terminology, interpret technical reports and understand disabilities
• Skill in effective time-management, planning, prioritizing and coordinating multiple projects with critical timelines
• Ability to interpret and evaluate events/issues and use analytical skills to successfully anticipate, recognize and resolve problems
• Ability to operate without well-defined policy and recognize precedent-setting situations
• Proficiency in the following: MSWord, Excel, Outlook, and the Internet
• Knowledge of benefits programs related to persons with disabilities is highly desirable
• Experience working in the public sector and unionized environment
• Experience in designing and/or providing ongoing training for management and staff regarding their roles, responsibilities and legal obligations on issues such as federal, state and King County leave benefits, medical absence and accommodation issues, and disability discrimination or harassment
• Demonstrated ability to conduct or provide support on internal investigations regarding disability discrimination

Manager, Group Disability Resume Examples & Samples

• Build a stable, collaborative team of disability management professionals through recruiting ideal candidates who will fit with our culture, have strong customer service focus and expert skill in disability management, and provide ongoing coaching for the team’s continued development
• Demonstrate an excellent knowledge of group insurance, disabilities and claims management strategies
• Act as the primary resource for your assigned team, giving staff direction on overall office targets, workload management, difficult cases, department workflow and processes
• Help your team to prioritize work items in order to meet client service standards and Sun Life best practice guidelines
• Performance management assessments for direct reports
• Quality assurance and achievement of service standards and monthly targets
• Establishing and deepening client relationships as a primary representative of Group Disability for your assigned block of clients
• Foster a strong relationship with Business Development to support proactive client management for assigned clients

Disability Services Consultant Resume Examples & Samples

• Ability to adapt communication style to various situations that involve meetings with management, human resource personnel, clients and other relevant stakeholders
• Ability to think creatively and analytically around reasonable accommodations and to successfully anticipate, recognize and resolve problems
• Experience in the design and implementation of disability and leave training to various levels of employees within an organization

Disability Coordinator Resume Examples & Samples

• Review disability documentation and assessment findings, directing implementation of recommendations as appropriate
• Arrange for services and programs that provide support, education, and assistance to students with disabilities
• Oversee the implementation of assistive technology. Track the equipment that the office owns, arrange for installation of current software updates, and arrange for students to receive their textbooks electronically
• Counsel students on academic probation and those eligible for student success interventions (S3) by conducting regular meetings, monitoring progress, advising, and communicating with faculty to assist students in reaching college standards
• Provide supplementary academic advising to students with disabilities
• Arrange living accommodations for mobility-impaired students by contacting housing, physical plant, and campus safety; ensure accessible, safe housing and classrooms for mobility-impaired students
• Serve as a resource person to students, parents, faculty, campus community and the broader external community as appropriate
• Experience working in a college or university with students with disabilities
• Assessment and diagnostic skills in the area of learning disabilities
• Good Communication Skills and translation ability
• Willing to communicate process and legal processes
• This position requires a Master’s Degree (M.A or M.Ed.) in psychology, higher education, rehabilitation counseling, learning disabilities, or related field
• 3-5 years of related experience, and/or equivalent combination of education and experience
• Knowledge of Section 504 and ADA at the post-secondary level is essential

Coordinator, Disability Advocacy Program Resume Examples & Samples

• 3-5 years' Managed care experience
• Knowledge of medical terminology & medical records procedures
• Knowledge of Facets, Jiva, EXP, RightFax, MS Office
• Knowledge of referral procedures for case management, including state requirements regarding case management
• Knowledge of Children’s Special Health Care Services program and/or medical claims processing in a disability determination service office or related experience preferred
• Ability to identify and utilize cultural and community resources useful

CPP Senior Disability Administrator Resume Examples & Samples

• Work closely with LTD Case Managers to identify appropriate cases to apply for the CPP disability benefit and help develop strategies to ensure all integration opportunities are being captured
• Work closely with the Plan Member and at times Plan Sponsors to assist with the CPP application process by helping with the completion of the application, following up with the Member and CPP to ensure that the application has been submitted, and utilizes discretionary decision-making to provide the appropriate medical information from the claim file that HRDC requires to ensure that the application is successful
• Knowledge of LTD case management processes and practices
• Good mathematical skills and knowledge of medical terminology
• Ability to interpret policy language and analyze data and outline opportunities for improvement
• Analytical and able to make quick decisions and recommendations using sound business judgment
• Self-initiative with a proven ability to offer alternatives and/or implement solutions
• Ability to probe, investigate discrepancies and resolve issues
• Tact and diplomacy in building and maintaining effective and cooperative relationships with Plan Members and Plan Sponsors
• Understanding of Navigator an asset
• Excel proficiency

Disability Consultant Resume Examples & Samples

• Manage a high volume of disability files, many of which can be complex in nature, from start to return to full work duties (note: adjudication of STD and LTD is done by a third party provider)
• Partner with multiple stakeholders including external STD/LTD adjudicators, WSIB/WSB/CSST contacts, Head Office, Warehouse, and Store General Managers, Human Resources Representatives, lawyers, Physicians, and Associates
• Partner with 3rd party providers to develop and/or provide feedback on gradual or modified return to work plans. Lead return to work meetings with 3rd party, manager and associate if required. Monitor return to work plans keeping all stakeholders apprised of success and edit as required
• Communicate case updates in a timely and effective manner to all required parties
• Responsible for all case documentation in internal database and all letter correspondence for associates within client group
• Collaborate with Associates, Managers, Insurance Company, Provincial Workers’ Compensation in returning associates to their own job, or appropriate meaningful modified work
• Actively facilitate return to work meetings with associate, Manager, HR and disability provider in person or via phone to ensure all parties are in agreement with job modifications, gradual RTW schedule, etc
• Demonstrated ability to positively challenge stakeholders regarding any service concerns, claim outcomes, challenges on acceptance of return to work dates, gradual or modified plans etc
• Demonstrated knowledge of WSIB/WCB/CSST related legislation and a demonstrated ability to challenge WSIB/WCM/CSST claims by appealing decisions
• Demonstrated ability to research and make recommendations for ergonomic equipment in order to facilitate an effective return to work for associates
• Attend tribunals with 3rd party representative and provide information and opinions as required
• Review medical restrictions that are given by treatment providers. Work collaboratively with managers to ensure appropriate accommodations are made. Arrange Independent Medical Exams (IME), if appropriate
• Connect with worker’s compensation adjudicators, nurse advisors, and return to work specialist to ensure a safe and timely return to work
• Work collaboratively with the entire disability team to ensure that team goals are being met
• Administration –Generate and distribute on-line LOA reports, filing, letter correspondence, ensure administrator updates HRIS system with the appropriate information
• Act as a resource to managers on case management issues providing support to managers for problems for which there is a suspected or claimed medical work related problem
• Demonstrated ability to take a leadership role in working through difficult and sensitive situations
• Working knowledge of relevant legislation, e.g. Human Rights Code, Occupational Health & Safety and applicable Disability and WSIB/WBC/CSST Legislation
• 3 to 5 years of progressive experience in proactive disability case management including STD, LTD and WSIB/WBC/CSST
• Demonstrated experience working with complex claims including WSIB/WCB/CSST and appealing claims when necessary

Life & Short Term Disability Analyst Resume Examples & Samples

• Ability to utilize claim investigative techniques to identify and evaluate claim information in a fair and objective manner
• Detail oriented; ability to analyze and research contract information
• Demonstrated ability to make balanced decisions with the highest degree of integrity and fairness
• Ability to express ideas and recommendations clearly and with a high level of professionalism in written and oral communications
• PC skills; ability to operate effectively in an imaged environment
• Ability to work with others in a highly collaborative team environment
• Demonstrated ability to multitask and balance goals and priorities
• Excellent customer service skills and problem solving skills, and basic math skills
• Operating knowledge of claim payment systems preferred
• Meet with students to determine current accommodation needs and provide ongoing support for the duration of their academic career
• Demonstrated knowledge of all applicable federal and state regulations and standards regarding access for students with disabilities including, but not limited to: Rehabilitation Act of 1973, Section 504 and the Americans with Disabilities Act of 1990
• Demonstrated knowledge of documentation required to verify disability accommodations eligibility in higher education
• Demonstrated knowledge of available community resources for people with disabilities
• Demonstrated knowledge of Arizona State University policies and programs related to individuals with disabilities
• Demonstrated knowledge of the principles, concepts, methods and techniques of Universal Design and its application across the higher education environment
• Demonstrated knowledge of the principles and practices of supervision
• Demonstrated knowledge of the standards, requirements and regulations regarding confidentiality of information
• Evidence of effective both verbal and written communication
• Experience in the use of personal computers and related software applications including, but not limited to word processing, database technologies, internet research and spreadsheet development
• Experience in developing and delivering specialized professional presentation and training programs on disability issues
• Experience in establishing and maintaining effective working relationships

Senior HIM Coordinator Disability Chabert Resume Examples & Samples

• Required High school Diploma or equivalent
• Required – 4 years of relevant experience. Education may be substituted for experience
• Must have computer skills and dexterity required for data entry and retrieval of information
• Bachelor's degree with 1+ years of experience is preferred
• Bachelor’s degree or equivalent, plus 4-6 years related experience
• Experience in reviewing confidential medical information

Disability Determination Casework Supervisor Resume Examples & Samples

• Reviews claims and plans case development to adjudicate claims
• Gathers necessary medical, vocational and other evidence by telephone and letter contact to clarify initially submitted information and obtain additional information needed to adjudicate a case
• Reviews and analyzes medical, psychological, psychiatric, social, educational and vocational evidence to determine the severity of medically determinable impairments, justifiable onset date, and credible work-related limitations in accordance with Federal regulations and programmatic mandates
• Requests consultative medical examinations to adjudicate claims and manages scheduling arrangements with medical providers and claimants to ensure that claimants attend examinations
• Researches the affects of disease processes and resulting impact on the ability to perform work-related activities
• Prepares documentation for favorable decisions; prepares written decision rationales and letters to inform claimants of unfavorable decisions made on their disability applications; and explains due-process and appeal rights
• Authorizes payment of medical invoices
• Maintains up-to-date reference materials and manuals necessary to the adjudication process
• Three years experience in caseload management which includes managing the flow of cases from beginning to completion
• Three years experience in evaluating a variety of disability claims and making disability determinations including reevaluating prior decisions for disability reviews and appeals claims to adjudicate reconsiderations of initial claims and prehearing reconsiderations of continuing disability reviews
• Three years experience in interpreting Social Security Administration laws, rules, regulations, standards, policies and procedures
• Three years experience in disability adjudication appeal and review process
• Six months experience in narrative report writing
• The ability to build and maintain strong service relationships with plan members, plan sponsors, health care providers and internal partners
• The ability to identify and efficiently gather outstanding claims assessment information
• A strong commitment to quality, accuracy and timeliness
• Strong written (emails, formal letters) and telephone communication skills as you develop relationships with key internal and external stakeholders
• Impeccable time management and organizational skills
• Reviewing incoming STD/LTD claim applications against an established set of criteria
• Identifying and following up for outstanding information
• Initiating and maintaining frequent email and telephone contact with plan members and plan sponsors and health care providers
• Applying contractual provisions to set up all STD/LTD claims using web-based software
• Triaging claims through contractual, medical, functional and vocational analysis
• Approving, paying and managing claims through executing established claims management processes and principles
• Transitioning STD and LTD claims to the STD Case Managers or Long Term Disability (LTD) Case Managers
• Maintaining productive and collaborative relationships with internal partners to achieve and maintain client service deliverables
• Prioritizing and re-prioritizing constantly conflicting demands with very tight turnaround times
• Demonstrated strength in attention to detail, particularly with numbers, spelling and grammar
• Excellent organization, prioritization and planning abilities
• Very strong written and telephone communication skills
• Strong ability to manage professional relationships with external and internal partners
• Flexible and able to cope with high workload volumes and conflicting deadlines
• Intermediate PC skills with MS Word, MS Excel
• Previous Group Disability Claims experience an asset
• Guidance & Referral
• Information Sessions & Outreach
• Professional Development
• Other duties as assigned by Director to support office and University functions. May include evening and weekend hours
• Master’s degree in education, special education, psychology, rehabilitation, counseling or closely related field
• Demonstrated experience working with students with disabilities in higher education

Pediatric Disability Consultant Resume Examples & Samples

• Provides guidance and training to Family Advisors via the phone, in - person and instant message for the following topics (not all inclusive)
• Undergraduate Degree or higher
• 3+ years of experience working directly with or on behalf of the pediatric population, specifically with disabilities, in a professional capacity
• Ability to travel up to 50% of the time
• Ability to work Monday - Friday between the hours of 8AM - 6 PM, CST for a 40 hour work week
• 1+ years of experience coaching and / or developing others
• 1+ years of experience navigating NORD (National Organization for Rare Disorders ) database with ease
• Proficiency with MS Word (create and edit documents), Outlook (manage calendar, send / receive emails), and MS Excel (spreadsheet data entry)
• Dedicated space for home office set up and access to high speed internet services (if not located in Atlanta, GA or Green Bay, WI)
• Licensed Master's degree - level clinician in Psychology, Social Work, Counseling or Marriage or Family Counseling
• Knowledge of the public sector, specifically Medicaid
• Naturally curious

Disability Team Coordinator Resume Examples & Samples

• Maintains claim caseload; analyzes mid and higher-level disability claims to determine benefits; ensures ongoing adjudication of claims; and provides appropriate risk management for assigned claims
• Directs and monitors workflow and workload assignments for assigned team(s)
• Reviews benefit approval recommendations and denial letters as necessary
• Conducts diary reviews of claims as directed by claims supervisor
• Manages data integrity reports; distributes reports to appropriate examiners and ensures claim updates have been made; analyzes reports for trends; and makes recommendations to management for error reduction
• Assists claims supervisor in facilitating team meetings and other communication tools
• Assists claims supervisor in identifying training needs and in development of training programs for assigned team(s); provides training and coaching for team members as appropriate
• Knowledge of regulations, offsets and deductions, disability duration, medical management practices and social security application procedures

Principal Disability Analyst Resume Examples & Samples

• Bachelor's degree in related area and/or five years equivalent experience / training in human resources, workers’ compensation, vocational rehabilitation, and/or case management
• Advanced knowledge in the following areas: risk management as it pertains to managing disability and leave of absence; workers’ compensation insurance; knowledge of organizational processes and procedures; and advanced knowledge of applicable state and federal laws and regulations including Americans With Disabilities Act Amendment Act (ADA), Fair Employment and Housing Act (FEHA), Family Medical Leave Act (FMLA), California Family Rights Act (CFRA), Pregnancy Disability Leave Laws (PDL), and California Workers’ Compensation Act
• Advanced knowledge of disability management practices and programs to consult with department directors, managers, and supervisors regarding work place injury and disability prevention, reasonable accommodation, and the interactive process
• Knowledge of the medical and psychosocial impact of various disabling conditions to facilitate development of temporary and permanent accommodations, identify employee capacity to perform essential job functions in light of work restrictions, and review available workplace and ergonomic interventions
• Effective interpersonal skills, customer, service orientation, active listening skills and effective team leadership skills
• Ability to present complex risk findings and make recommendations in a clear concise manner both in writing and verbally
• Effective analytical and problem solving skills, critical thinking ability
• Expert ability to develop course materials on reasonable accommodation and leave of absence and deliver content effectively to diverse populations
• Certified Disability Management Services (CDMS) or Certified Professional In Disability Management (CPDM)
• Human resources certification (PHR, SPHR)
• Knowledge of common organization-specific computer application programs including Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Understanding of supplemental disability benefits

Disability Entitlement Analyst Resume Examples & Samples

• Bilingual speaking, fluency in Spanish required
• Manage high volume of incoming referrals and caseload while maintaining high levels of customer satisfaction
• Conduct in-depth interviews with individuals including; collecting updated medical source information, discuss their impairments and limitations, work history and financial information creating an intake
• Request and analyze medical and psychological records and daily functioning information to determine validity of an SSI claim
• Provide monthly reporting statistics to the Team Lead for designated area of responsibility
• General administrative office duties
• Proper etiquette including customer relation techniques, strong verbal and written communications skills
• Knowledge and understanding of PCG services and ability articulate and answer questions related to those services
• Ability to recognize and maintain the confidentiality of all materials in the work setting
• Ability to evaluate data/information and make appropriate recommendations as well as coordinate and perform a complex set of planning, development and administrative tasks
• Understanding of modern office methods and practices, efficient with computers
• Knowledge and understanding of SSA Medical, Mental and Vocational criteria’s the laws and regulations of SSI/SSDI disability processes preferred
• Preferred three years of experience in program coordination or a human relations/social services field

Veterans Administration Disability Representative Resume Examples & Samples

• Provide oversite of PCG’s VA-disability standard of operations
• Be well prepared and knowledgeable of the VA benefits process
• Assist in proposal writing and business development
• Assist with the identification of potential eligible veterans
• Assist with claims application and processing
• Stay well informed of the laws and regulations set forth by VA, communicate and implement any change in the laws or regulations as necessary
• Maintain positive working relationships with the VA
• Provide training
• Demonstrated expertise with all rules and regulations pertaining to the VA disability laws and regulations
• Demonstrated ability to work with a business development team to promote growth
• VA-Accredited disability representative
• A minimum of 3 to 5 plus years’ experience in VA disability advocacy representation services

International Consultancy to Conduct Academic & Developmental Assessment of Children With Intellectual Disability Resume Examples & Samples

• Conduct a desk review with relevant programme documents and other background information and develop the methodology framework (assessment indicators) for conducting the assessment - 10 working days
• Develop assessment tools and instruments such as questionnaires, interview protocols and checklists, etc. - 10 working days
• Conduct in-country visit (pilot schools, Ministry of Education, homes) the gather data and information from the project - 10 working days
• Prepare a draft assessment report and share with the Ministry of Education and UNICEF for comments. UNICEF and the Ministry will provide comments in two weeks after the submission; - 5 working days
• Incorporate the feedbacks and finalize the Assessment Report. Prepare a PowerPoint presentation with key findings and recommendations. – 5 working days
• An Inception Report by 15 September 2017
• Hold a university degree in education or any other relevant field or equivalent mix of education and experience
• Have minimum of ten (10) years professional experience in education related project evaluation, including extensive knowledge and experience in the inclusive education of children with disabilities
• Have knowledge and familiarity with Education Management Information Systems related to education of children with disabilities
• Have theoretical knowledge of and practical experience in public sector policy formulation, institutional development and advocacy with multiple stakeholders
• Have knowledge of international education and development inc gender mainstreaming
• Demonstrate high level written and verbal communication skills in English
• Previous work experience with UNICEF and knowledge of UNICEF policies would be highly desirable
• Financial proposal: inclusive of all fees including international travel expenses and daily subsidies during the in-country visit
• 1-2 written examples for similar assignments in the past. Applications submitted without a daily/monthly rate will not be considered

Senior Life Absence & Disability Consultant Resume Examples & Samples

• Establish effective carrier/vendor relationships to serve clients in LAD benefits procurement and administration Leverage Mercer's size and reputation to negotiate highly competitive rates and coverage options from carriers and vendors
• Delegate effectively to provide developmental opportunities to team members while providing mentoring and coaching to direct reports and project team
• Manage service delivery, strategy, financial evaluations, plan design, renewal, business placement, benchmarking and other studies centered on clients’ LAD coverages, including time off, FMLA and ADAAA
• Use appropriate Mercer tools in the development and execution of client strategy
• Strong critical thinking and analytical problem-solving skills Proven management skills in leading large, complex projects

Life & Disability Product Specialist Resume Examples & Samples

• Juris Doctor and 8 or more years of experience in the Technical Claims area
• AIC, SCLA and / or CPCU designation
• Ability to multi-task, collaborate, and adapt to a changing environment
• Organization and time management skills
• Participate as a member of the consulting team in developing overall client strategy
• Understand LAD products, services and tools including vendor/carrier markets, which will encompass developing relationships with vendors in order to understand and compare products and services being offered and recommend solutions to clients
• Exhibit a basic understanding of broader Health and Benefits products, including medical and dental, to facilitate integrated LAD and health strategy

Case Manager Long Term Disability Resume Examples & Samples

• Strong customer service experience
• Analytical skills with a strong attention to detail - particularly with numbers, spelling and grammar
• Bilingualism would be considered an asset

Disability Marketing Manager Resume Examples & Samples

• Influence Group Insurances value proposition working with corporate resources to transform business into a purpose-led marketing organization
• Lead customer key segments, leading to communication strategy for products in the form of message architecture
• Innovate the way we introduce and go to market on various product development efforts to raise our disability efforts in the market place
• Create and execute marketing plans and goals within approved budget which includes brand marketing, product marketing, content marketing, email marketing, website management, social media, tradeshow/events and more
• Coordinate and serve to inform our Advertising, PR and other corporate centers as necessary to achieve marketing objectives and optimize success
• Collaborate with sales, product development, internal communications and production teams across internal divisions
• Work to manage digital marketing campaign strategies, development of websites/landing pages, apps, mobile, digital tools, SEO/SEM and social media advertising initiatives
• Gather important KPIs for all marketing campaigns and provide metrics to improve or change current programs in place. Leverage data to inform decisions (e.g. advertising digital attribution modeling, copy test key statements) and apply test and learn methodologies in marketing material and output
• 2-5 years experience in marketing, advertising or media space
• Experience in developing & executing strategy, writing, client relationship management
• Experience in digital creation / content strategies that drive business results
• Worked with external vendors to negotiate, develop and launch media strategies
• Bachelors Degree preferred

Supervisor, Disability Resource Center Resume Examples & Samples

• Responsible for day to day operations of the DRC
• Responsible for people management which includes staffing, coaching, development, motivation, and recognition of employees
• Communicates DRC goals with the department while monitoring progress and motivating staff to exceed goals
• Provides regular in person review of calls, Case Management notes and other documentation to effectively monitor employee performance
• Conducts regular meetings with the staff for information exchange
• Interviews or screening for new hires in the DRC
• Conducts performance planning, performance reviews and all appropriate personnel actions, up to recommending termination, relating to the department staff
• Establishes and maintains two way communications within the department to understand the needs and concerns of employees
• Completes daily, weekly and/or monthly reports related to the operation/performance of the department
• Routinely monitors DRC and cross functional processes for areas of improvement inclusive of gathering employee feedback
• Documents all actions and discussions related to individual performance, counseling, etc
• Fosters good communications within the department and among the Allsup's management team
• Openly communicates with leadership team, as appropriate, regarding department performance
• Postures positive, cooperative, collaborative and customer service focused behaviors
• Performs miscellaneous job or related duties as assigned

Disability Evaluation System Program Specialist Resume Examples & Samples

• Administers the DES at a Military Treatment Facility. Serves as the primary contact for DES. Provides oversight of the execution of DES policies in accordance with federal statutes, DoD regulations, and military inspection agencies. Interprets and translates DoD and AF/SG policies and procedures. Coordinates Line-of-Duty requirements; monitors the Veterans Tracking Application, patient appointing, beneficiary eligibility and entitlement determination, status of DES case management between the Veterans Administration, Air Force Personnel Center (AFPC) and Air Force Medical Operation Agency (AFMOA)
• Analyzes, interprets, and summarizes a variety of DES data, information, performance, and work processes. Independently conducts, or participates in conducting, studies related to DES processes; e.g., work measurement, methods and procedures, timeliness of DES case completion and accuracy, and historic reviews, as requested by DoD, AF/SG, or AFMOA
• Serves as the Physical Evaluation Board Liaison Officer (PEBLO). Designated as the principal point of contact between the military member or Next of Kin (NOK), unit commanders, Recovery Care Coordinators, Veteran Affairs (VA) Medical Service Coordinators (MSC) and the boards of the Air Force disability evaluation system at the USAF Physical Disability Division
• Educates serviced population on various topics related to DES. Maintains currency of DES regulations and PEBLO Guide and educates MTF staff and various beneficiary groups, on changes to those provisions. Recommends changes in procedures, as needed, to maintain compliance with applicable regulations
• May occasionally require travel away from the normal duty station on military and commercial aircraft
• Knowledge of disability evaluation analysis principles, concepts, and methodologies to effectively employ analytical and evaluative methods and techniques to measure the efficiency and effectiveness of the disability evaluation system processes in support of military service members
• Knowledge of the rules, regulations, and guidance governing disability evaluation along with various analytical techniques to verify proper management and monitoring of disability evaluation system cases, timeline completions and stakeholders performance data
• Knowledge of laws, regulations, precedents, and procedures related to Federal Medical/Physical Evaluation Boards and disability rating systems, to include medical terminology and general medical abbreviations
• Knowledge of evaluative techniques for the identification, consideration, and resolution of issues and/or problems of a procedural or factual nature as well as the methods and means of conducting related research and summarizing results to make appropriate recommendations for improvements in processes and services provided
• Skill and ability to collect, analyze, interpret, and summarize a variety of disability evaluation data, information, performance and work processes
• Ability to communicate effectively with a diverse group of individuals, both orally and in writing, and with a high degree of empathy, tact, and diplomacy in dealing with customers
• Work may occasionally require travel away from the normal duty station on military and commercial aircraft
• Must be able to obtain and maintain appropriate security clearance or favorable background check as a condition of employment
• Experience in the military health care environment is desired

Senior Disability Consultant Resume Examples & Samples

• Provides consultative and proactive services that support the development and growth of MetLife’s Group Disability customers through promoting MetLife’s standard claim process and/or reviewing requests for alternatives with a focus on selling best practices
• Accountable to complex customers with multiple product lines, unique ATP reporting needs, payroll feeds, Disease Management Integration, EAP and Workers’ Compensation programs
• Develops and maintains strategic account plans for all assigned customers that will enable MetLife Disability to proactively understand the complete scope of customer needs, requirements and development activities and implement initiatives that will result in customer confidence, satisfaction and persistency
• Develops and maintains relationships to ensure appropriate alignment of customer goals. Coordinates meetings with the claim team, Disability Customer Advocates (DCA’s) and Account team for the review of the customers absence management reports package, operational metrics, escalated issues and action plan development, performance guarantee results, customer feedback and training opportunities
• High School or Equivalent Required
• 7+ yrs. Disability management experience required including knowledge of other Employee Benefit programs (e.g., Workers Compensation, Life Insurance) and relative Federal and State Laws

Short Term Disability Team Leader Resume Examples & Samples

• Partners with Talent Consultants to identify candidates, submit job postings and conduct interviews
• Develops, motivates, recognizes and retains staff and provides stretch assignments accordingly to build bench strength within the organization and achieve overall turnover goals
• Actively evaluates band 1, 2 and 3 talent by writing comprehensive performance appraisals and reconciles diverse viewpoints to validate promotable and high potential talent
• Objectively evaluates employee performance and determines employee compensation accordingly
• Manages team's claim performance according to published quality and compliance standards including Performance Guarantees by completing quality reviews as needed, identifying trends and coaching staff
• Evaluates employee performance and initiates performance management plans for under-performing staff
• Ensures contingency plans are in place to achieve results when challenges arise (staffing shortages, new business, system implementation, etc.)
• Ensures business objectives are achieved in a highly compliant and ethical manner consistent with governing laws and regulations including, but not limited to, Sarbanes-Oxley and SAS 70 Controls
• Coaches and ensures Senior Claim Manager communicates Cigna Group Operations and Corporate Compliance, Polices and Procedures and best practices to employees
• As new regulations and updates are communicated, ensures employees are sufficiently trained and understand the regulations and updates
• Supports customer centricity by proactively identifying customer needs and creating innovative solutions to meet customer challenges
• Looks for new ways to accomplish objectives and takes extra steps to deliver customer service that meets and exceeds expectations
• Supports retention and profitable growth by assisting with presenting Cigna's Disability Value Proposition in offsite and onsite client visits, conference calls and finalist presentations
• Minimum of 4 years disability claim management experience

Disability & Rehabilitation Fall Internship Resume Examples & Samples

• Assist staff in the review, identification, and development of scholarly information describing disability and/or rehabilitation research findings
• Participate in the collection, analysis, and review of research and evaluation data
• Participate in the development of protocols, coding manuals, research syntheses and literature reviews
• Assist project teams in developing technical assistance materials informed by disability policy
• Participate in the development of informational materials that may be used in a variety of knowledge translation formats but especially as designed for dissemination via the Web and social media
• A full-time master’s or doctoral student in disability policy and research, economics, public policy, or related social science field (required)
• Interest or experience in systematic reviews, econometrics, applied statistics, survey design and analysis, training and technical assistance, resource development
• Interest or experience in disability services, implementing research designs, and/or analyzing research data, both qualitative and/or quantitative
• Experience with Vocational Rehabilitation a plus
• For some but not all projects: Able to apply advanced statistical methods, and communicate effectively about these methods to non-technical audiences
• Preference will be given to students with disabilities and candidates with personal or professional experience with individuals with disabilities
• Responsible for consultative support of multiple complex clients
• Responds to client requests , provides clients with alternative solutions to requests and can identify possible plan design alternatives, acts as a liaison between the client and internal MetLife teams
• Supports client account audits and strategic planning process
• Supports implementation of new complex clients and addition of MetLife product lines to existing clients
• Works with the Disability Sales Support , Product Development team and Sales partners on the preparation of RFPs and delivery of the claim process at Customer Finalist meetings
• Ability to apply analytical skills to the interaction of MetLife’s products, services and systems
• Supports the creation of client specific processes and reports, may engage in the review of contract documents, provides subject matter expertise in support of MetLife systems setup
• Engages with Key Partners (Sales, Service, Finance, Claims) to develop, analyze and provide metrics and reporting to monitor the health of customers and their Disability plans
• Develops and maintains strategic account plans for all assigned customers that will enable MetLife to proactively understand the complete scope of customer needs, requirements and development activities and implement initiatives that will result in customer confidence, satisfaction and persistency
• Responds promptly to elevated service issues and assists in the development of effective solutions to meet the Customers’ expectations and needs
• Provides expertise on non-web based reporting, RTW, claim process, ICM letters, UIS data elements, performance guarantees and escalation of all guarantee requests, as well as provide oversight of plan design and structure
• Participates in the implementation process and the renewal process, acting as a resource for Disability
• Typically bachelor’s degree or equivalent business experience
• 5+ years Disability Management experience required, including knowledge of other Employee Benefit programs (e.g., Workers Compensation, Life Insurance) and relevant Federal and State Laws
• Extensive experience managing complex client accounts and relationship
• Excellent organizational, interpersonal, and communication skills, both written and verbal
• Ability to work autonomously, effectively handles multiple tasks, prioritize deadlines appropriately and remain flexible

Related Job Titles

Special Education Resume Sample

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Work Experience

• Attends mandated meetings concerning the educational needs of the students and advocates for students’ needs
• Plans and implements a program of study that, as much as possible, meets the individual needs, interests and abilities of students and complies with State Department of Education Standards and the APS Board of Education goals and objectives and individual student IEP plans if appropriate
• Administers standardized tests in accordance with the district testing program
• Establishes and maintain open lines of communication with students and parents concerning students' academic, social and behavioral progress
• Provides directions and materials for substitute teachers. Plans for and supervises classroom aides, guests and volunteers and directs the activities of assigned classroom Educational Assistant
• Participates in all IEP meetings and ensures the educational goals of the IEP are met in the classroom
• Appropriate Learning Environment (25% of time)
• Support Services (10% of time)
• Facilitates social integration and interaction with peers
• Participates in transition planning
• Informs various special education and campus personnel of progress and needs of the students with visual impairment on a regular basis
• Provides input into students' schedules, planning for all special services, such as direct instruction and Orientation & Mobility
• Provides information concerning recreational and summer programs to parents and students and assist with application forms and procedures
• Maintains a reference library
• Establishes routines which can be followed by students
• Consults with other instructional staff to provide information to incorporate the Expanded Core Curriculum (ECC) into the entire instructional setting
• Provides Braille, recorded/enlarged materials, and/or tactual symbols as appropriate for each child
• Concept development (especially for infants and early childhood students)
• Assessment and Evaluation of students who are blind or visually impaired (10% of time)
• Performs Functional Vision and Learning Media Assessments (FVA/LMA) on new referrals and three-year re-evaluations
• Contributes to the development of the IEP/IFSP with goals, modifications, learning styles
• Consults with diagnosticians, classroom teachers, students, and parents concerning appropriate evaluations, modification, and test administration

Professional Skills

• Experienced in media relations skills, including presenting and moderating
• Demonstrate experience with and strong understanding of the Alabama Special Education Tracking System (SETS)
• Demonstrate experience with and strong understanding of SETS (Special Education Tracking System)
• Demonstrate experience with and strong understanding of state reporting systems such as Skyward, CEDARS and TIDE
• Uses strong listening skills to formulate appropriate responsive answers to questions
• Demonstrate experience with and strong understanding of the PIMS and eDirect Pennsylvania state systems
• Willing to assist with toileting, feeding and other self -help skills being developed

How to write Special Education Resume

Special Education role is responsible for organizational, interpersonal, research, training, technology, teaching, software, microsoft, excel, design. To write great resume for special education job, your resume must include:

• Your contact information
• Work experience
• Skill listing

Contact Information For Special Education Resume

The section contact information is important in your special education resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

• First and last name
• Telephone number

Work Experience in Your Special Education Resume

The section work experience is an essential part of your special education resume. It’s the one thing the recruiter really cares about and pays the most attention to. This section, however, is not just a list of your previous special education responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular special education position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Special Education resume experience can include:

• Plans and implements a program of study that meets the individual needs, interests and abilities of students, and complies with State Department of Education Standards and the APS Board of Education goals and objectives
• Guides the learning process toward the achievement of curriculum goals in harmony with the goals, establish clear objectives for all lessons, assignments, units and projects, and communicate these objectives to students
• Demonstrated strong business-writing skills
• Demonstrated classroom management skills and the proven capacity to implement positive behaviour strategies to enhance student engagement and participation
• Strong public presentation skills and demonstrated ability to tailor presentation strategies for diverse purposes in multiple environments
• Demonstrate experience with and strong understanding of state reporting systems, Edspy and IEP systems

Education on a Special Education Resume

Make sure to make education a priority on your special education resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your special education experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

• School you graduated from
• Major/ minor
• Year of graduation
• Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Special Education Resume

When listing skills on your special education resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical special education skills:

• Utilize strong interpersonal skills and abilities to work effectively as a member of a team to promote team goals and maintain positive team climate
• Demonstrated evidence on knowledge regarding best practices in effectively promoting student engagement while increasing student achievement
• Strong strategic thinking and stakeholder management skills; ability to build strong working relationships with diverse constituencies
• Show evidence of good interpersonal skills and ability to collaborate with colleagues
• Excellent communication skills and strong analytical and writing capabilities
• Evidence of effective teaching skills

List of Typical Experience For a Special Education Resume

Experience for director of special education resume.

• Strong technology skills (especially with Microsoft Office products, particularly Excel)
• Demonstrated ability to work well in a fast paced environment where skills are challenged
• Participates in ongoing training to enhance professional skills
• Assist in carrying out the instructional/work skills training program under the supervision of the A.P.T. teacher
• Demonstrated evidence on knowledge regarding the transition to Next Generation Science Standards
• Interpersonal skills, including the ability to work well with others, be polite, helpful, courteous and compassionate
• Conflict resolution skills, team player and professional demeanor

Experience For Manager of Special Education Resume

• Building, evaluating and assessing the effectiveness of teams
• Modeling effective methods of service delivery
• Experience teaching in an urban setting with measurable outcomes of student achievement
• To demonstrate understanding of assigned disciplines including core and supplemental products as well as technology associated with such products
• Coordinate supports related to data-based decision making, evidence-based instructional/behavioral practices related to special education services
• Experience implementing a Special Education transition program
• Identify and synthesize research on evidence-based practices in reading and math for students with disabilities

Experience For Special Education Supervisor Health Services Resume

• Assist in job accommodations and adaptations for students in acquiring work skill sets
• Prescribes effective programs or initiate referrals to appropriate agency personnel
• Utilize knowledge of curriculum content and curriculum process to facilitate teachers’ development of appropriate learning experiences for students
• Demonstrated ability to work well in a fast-paced environment
• Experience teaching student with intellectual disabilities

Experience For Special Education Paraprofessional Resume

• Experience with supplemental online products and assistive technology is desirable
• Ensuring that IEP teams are utilizing qualitative and quantitative data when making service decisions in the development of an IEP
• Finalizing each student’s IEP or 504 Plan in the SSM at the meeting and providing the student’s parents/guardians with a copy
• Ensuring all IDEA and Section 504 timelines are met
• Ensuring that all relevant student data is entered into SSM in a timely manner
• Assists students as necessary with physical needs including feeding- toileting- lifting- and mobility
• Assists students with assistive technology devices- including communication devices- switches and orthopedic devices needed for sitting - walking- or standing
• Assists students with assistive technology devices, including communication devices, switches and orthopedic devices needed for sitting, walking or standing
• Contribute to product development, training, and coaching activities related to MTSS/RTI, including training materials and implementation guides

Experience For Manager, Special Education Resume

• Assists in preparing, organizing, and archiving materials and documents
• Ensures integration and articulation of departmental services and provides leadership for department staff by initiating cooperative planning
• Coordinates data entry activities with district staff and recommends methods and techniques for data gathering and planning processes
• Occasional travel is required for testing and training
• Assist in carrying out the instructional program under the supervision of teaching personnel
• Provide onsite and virtual training and technical assistance/coaching throughout the United States
• Responsible for ongoing training of new staff in the Ten Day Notice (TDN)/Due Process Complaints (DPC) settlement process
• Employees instructional methods and materials that are most appropriate for meeting stated objectives
• Establishes and maintains standards of appropriate student behavior and discipline needed to achieve a functional learning atmosphere

Experience For Special Education Case Manager Resume

• Ensures that necessary reports are prepared, including reports for state and federal compliance purposes
• Manages department supervisors and other assigned staff and supports ongoing development activities
• Seeks alternate funding mechanisms
• Assists in planning, implementation, and evaluation of programs
• Ensures that training activities are integrated into the total district instructional program
• Assures integrity and accuracy of data and reporting in assigned areas

Experience For Assistive Technologist Specialist Special Education Resume

• Communicate regularly with classroom teacher and parents regarding student’s needs and progress
• Work up to 20 days during the Summer at the discretion of the Special Education Department
• Build relationships throughout Indiana to support internships and job placements according to students’ transition plans
• Develop a working knowledge of Connections Academy’s curricular options, and how they can be adapted and implemented to meet specific student needs
• Communicate regularly with classroom teacher and parents regarding students’ needs and progress
• Knowledge and understanding of child find and special education due process

Experience For Special Education Supervisor Resume

• Work with a wide variety of students in a calm, patient, understanding, creative, flexible, student-centered environment
• Multicultural assessment and education in an urban setting
• Computerized management systems, organizational analysis, and accounting systems in education,
• Collaborative problem-solving methods and budget development
• Current trends in educational reform and restructuring
• Collaboration and team building techniques
• Confer with special education specialists, technical experts, and other attorneys, including parents’ counsel

Experience For Program Manager, K-special Education Resume

• Make recommendations for case direction, including litigation, settlement, or referral for other resolution
• Negotiate, draft, and process stipulations of settlement regarding special education claims. Such tasks include
• Coordinates the development and ongoing refinement of a long-term plan for the Special Education program
• Ensures that special education teachers maintain compliance and monitors academic tracking system
• Implement and maintain a documentation system within GoalVue and Connexus Learning Management System that captures and organizes all special education data
• Hold or be eligible for licensure in Developmental Disabilities, Specific Learning Disabilities, and/or Emotional/Behavioral Disorders
• Eligibility process for Specific Learning Disability
• Assist in maintaining student records

Experience For Special Education Liaison Resume

• Assist in preparation, use and maintenance of job training materials and equipment
• Support a stream of technical assistance work focused on the implementation and scale-up of MTSS/RTI in reading and math for students with disabilities
• Review, analyze and synthesize information using appropriate practices and techniques
• To deliver Getting Started trainings tailored to customer and sales needs
• To learn Getting Started trainings as requested
• To utilize knowledge of competitors’ products to enhance product positioning

List of Typical Skills For a Special Education Resume

Skills for director of special education resume.

• Demonstrate experience with and strong understanding of the UPIPS state system
• Excellent writer, able to develop key messages quickly and write effectively for appropriate audience
• Strong organizational, oral and written communication, and interpersonal skills
• Effectively allocate and prioritize time to several tasks to ensure completion of all
• Evidence of the ability to communicate clearly and effectively
• Experience as a behavior specialist with advanced skills in behavior management and systematic instruction for students with special needs

Skills For Manager of Special Education Resume

• Experience with or knowledge of specialized behavior, life skills, and/or autism programs
• Assist with lifting, toileting, feeding and other daily living skills as needed
• Experience in training, coaching, and supporting adult learners to implement, evaluate, and sustain evidence-based practices
• Demonstrate knowledge of effective instructional techniques by using a wide variety of materials and mediums of delivery and avoiding overuse of any one medium
• Assist students in acquiring independent living skills

Skills For Special Education Supervisor Health Services Resume

• And willingness to receive training, coaching and information to develop new skills required to meet project goals
• Experience with and strong understanding of the Alabama Special Education Tracking System (SETS) required
• Work with young adults using appropriate interpersonal skills
• Effectively work with both adults, adult students and the Work-Based Learning Center team
• The ability to work effectively in a team environment and the willingness and desire to support others in doing their best work
• Strong evidence of helping students achieve academic success, primarily with students who have been traditionally underserved and who have special needs
• Consistently and effectively design instructional activities for students, and to make adjustments in teaching strategies to meet individual needs
• Teach undergraduate and graduate Core Skills and Special Education methods courses consistent with Minnesota Board of Teaching Special Education standards

Skills For Special Education Paraprofessional Resume

• Work and communicate with children and adults effectively
• Exhibits positive human relations skills
• General computer skills, including Excel, Word, PowerPoint, database, and other Seattle Public Schools systems used within the Special Education Department
• Precise editing skills to support others on the team, follow consistent style and ensure clean copy
• Work effectively and professionally with department staff, central office staff, principals, teachers, parents and outside agencies
• Work effectively in a multicultural community
• Research skills and ability to present data and rational arguments
• Knowledge and advanced skills in principles of applied behavior analysis and positive behavioral intervention approaches in natural settings
• Evaluating the effectiveness of assigned program division

Skills For Manager, Special Education Resume

• Teaching experience in Special Education
• Teaching experience in Special Education required
• Skill in planning, organizing and writing IEPs and evaluations in a multi-disciplinary team within timeline constraints
• Effective decision-making, analyzing problems and recommending solutions
• Experience in working with students during transitions (orientations, moving to college)

Skills For Special Education Case Manager Resume

• Experience developing or working within both an inclusion model and a learning center model
• Experience with and understanding of state and national standards, including accreditation
• Experience leading/managing a Special Education program
• Knowledge of hand-over-hand teaching skill
• Knowledge of and experience in adapting curriculum/instruction to meet the needs of students with disabilities (Specially Designed Instruction)
• Knowledge of effective teaching strategies and data collection

Skills For Assistive Technologist Specialist Special Education Resume

• Current research, emerging trends for the development of quality programs and the delivery of effective services
• Establishes objectives and plans learning experiences
• Significant experience in curriculum development and instructional planning
• Three years of PK-12 classroom experience working with individuals with exceptionalities
• Demonstrated understanding of current trends, challenges, legislation, and legal dimensions in special education

Skills For Special Education Supervisor Resume

• Experience integrating PK-12 fieldwork in the preparation of special educators
• Plan with teachers and model effective instructional strategies, including the use of instructional technology
• Develop a good working knowledge of Connections Academy’s curricular options, and how they can be adapted and implemented to meet specific student needs
• Experience working within New Mexico’s STARS
• At least three (3) years successful K-12 Special Education teaching experience
• Is tactful, diplomatic and demonstrates consistency and fairness
• Experience in the improvement of student academic performance
• Strong knowledge of curriculum
• Engages in personal professional growth and demonstrates professional ethics and leadership

Skills For Program Manager, K-special Education Resume

• Knowledge and experience with IEP Software
• All families and caregivers are valuable partners and help to create a rich educational experience for students; and
• Demonstrated ability to work well in a fast-paced environment, and
• Contact all Case Conference Committee members and schedule all Annual, Revision, and Move-In Case Conferences prior to IEP due dates
• Strong knowledge of written and verbal communications in a complex system
• Advanced knowledge and experience with Content Management Systems (CMS), and basic facility with HTML
• Evidence of technology use within a learning environment including assistive technology
• Evidence of a commitment to integrating multicultural/global issues in teaching
• Obtain and use evaluation findings (including student achievement data) to gauge special education program effectiveness

Skills For Special Education Liaison Resume

• Evidence of commitment to ongoing professional development
• Five (5) or more years of K-12 Special Education teaching experience
• One year of satisfactory United States legal experience subsequent to admission to any state bar; or
• Close attention to detail coupled with the ability to exercise good judgment
• Personal qualities of maturity, humility, strong work ethic, sense of humor, and diligence; and

List of Typical Responsibilities For a Special Education Resume

Responsibilities for director of special education resume.

• Act as the business liaison between multiple technology organizations and the Special Education Office (SEO) to ensure that all development and reporting efforts are prioritized and aligned with the business needs associated with serving students with disabilities
• Play an active role in defining the point of arrival strategy for all data reporting systems required to effectively serve students with disabilities
• Take a lead role in proactively managing relationships between MIS personnel and other internal organizations to ensure successful data integration between DIIT legacy systems and other disparate systems within the Department of Education that are required to serve students with disabilities
• Experience in managing teachers—preferably in a virtual or blended setting
• A valid MN Special Education Teaching License
• Determines the advisability of appealing cases to the Office of State Review (SRO) upon examination of the Impartial Hearing record
• A commitment to KIPP Metro Atlanta and its values; an understanding of KIPP Metro Atlanta’s mission and unwavering commitment to fulfill it

Responsibilities For Manager of Special Education Resume

• Analyzes the relative strength of impartial hearing cases and evaluates the appropriateness of plaintiffs’ demands
• Provides small group and/or individualized instruction to students with disabilities in accordance with the supervising teacher’s lesson plans
• Performs liaison functions with other offices of the DOE regarding the settlement of parent’s claims
• C ompletes individual and group educational evaluations, e.g. Woodcock Johnson, C MT, C APT according to policies and procedures
• Manages classroom using age appropriate behavior management techniques
• As part of an interdisciplinary team and following authorization by the parent/guardian, communicates with LEA’s and community service
• Identifies and communicates student progress and LEA concerns for reasons of treatment and discharge planning

Responsibilities For Special Education Supervisor Health Services Resume

• As part of an interdisciplinary team, assists in developing the Master Treatment Plan and Treatment Plan Updates for the medical record, and
• Conduct citizen complaint investigations, and draft complaint decisions detailing findings of fact and conclusions of law
• Provide leadership to the SESIS Team in the absence of the Executive Director as necessary
• Acts as liaison to the Office of the Corporation Counsel for matters appealed to the State and Federal Court
• Serves as Team Leader for multiple staff attorneys in trial preparation and presentation

Responsibilities For Special Education Paraprofessional Resume

• Assists the Managing Attorney with the training and supervision of Agency Attorneys from the Office of the General Counsel (OGC) who are assigned to the Committees on Special Education (CSE)
• Trains and supervises SEU Legal Associates to review, gather documentation, investigate and prepare reports and settlement recommendations regarding the propriety of parents’ due process claims
• Oversees the SEU Legal Associates to maintain appropriate records on cases filed for impartial hearings, responds to due process complaints, and determines the Department’s obligations to parents and students pursuant to impartial hearing orders
• Reviews and negotiates claims for attorney’s fees
• Nonpublic Programs:Serve as case manager for KIPP Bay Area Schools students placed at nonpublic schools or residential programs

Responsibilities For Manager, Special Education Resume

• Prepares initial eligibilities, Child Study, 504s, etc.
• Knowledge of IEP’s and special education documentation
• MA or MEd in special education or related field
• Provide direct technical assistance to districts as requested by SDE and Technical Assistance Center (TA Center)
• Provide instructional/behavioral support for improved outcomes for students with disabilities
• Monitors the implementation and effectiveness of the Central Placement Review and Reintegration Process. Assists in generating placement options within and outside the district to meet students’ unique educational needs. Monitors the reintegration of special education students from the least restrictive environment to mainstream

Responsibilities For Special Education Case Manager Resume

• Work with Central Special Education Administration and Campus Staff in supporting the implementation of teaching techniques and strategies that result in improved academic performance of students with disabilities
• Assist teachers in the development of data collection systems and the interpretation of data to enhance student success
• Washington state Special Education certification
• Work onsite from Tumwater, Washington Connections Academy’s office, or from home with monthly travel to the Tumwater office
• Alabama Special Education certification

Responsibilities For Assistive Technologist Specialist Special Education Resume

• Work onsite from Alabama Connections Academy’s office
• Develop a good working knowledge of Connections Academy’s curricular options, and how they can be adapted and implemented to meet specific student needs. Introduce new ways of supporting special needs students in a virtual environment. Plan, implement, and evaluate staff in-service activities
• Special Education Credential in Iowa
• Colorado Special Education certification
• Work onsite from Colorado Connections Academy’s Denver area office

Responsibilities For Special Education Supervisor Resume

• Provide feedback and suggestions to support teachers in their efforts to support a range of learners
• Assume a lead role in the professional development activities of special education and regular education teachers to improve instruction for all special education students
• Perform other responsibilities as designated by the Headmaster
• New Mexico Special Education certification
• New Mexico Pre K-12 Administrative license

Responsibilities For Program Manager, K-special Education Resume

• Work onsite from the New Mexico Connections Academy Santa Fe office
• Serve as a member of the District’s Emergency Management Team
• Develop and implement policies, procedures and best practices for the District’s health services programs
• Reports directly to and is supervised by the Executive Director of Special Education
• Program Specialists: Supervise and manage Program Specialists. Support Program Specialists in identifying effective intervention strategies, modifications, and accommodations for students who are making limited academic progress or behavioral improvements
• Deliver professional development to other teachers

Responsibilities For Special Education Liaison Resume

• Identifies and supports best practices by evaluation specialists/educational diagnosticians, and the use of most current, culturally sensitive assessment procedures and evidence-based intervention strategies for students with suspected disabilities and students in special education
• High level of familiarity with Nevada state reporting requirements and student data management systems
• Utilize instructional and assistive technologies
• Conduct IEP team meetings within 30 calendars days of enrollment for all students with disabilities
• Work onsite from Reach Cyber Academy’s office in Harrisburg
• Provide first-level customer service to families of students with disabilities, in person, on the phone, and via email, using the District’s “Communicate with H.E.A.R.T.” customer service model
• Identify, order, track, process and distribute special education resources and supplies to schools, using procedures established by the department’s Financial Analyst
• Requests and tracks receipt of records for newly enrolled Special Education students; prepares mass data imports for new students within prescribed time frames
• Processes student withdrawals for students with disabilities; fulfills records requests for withdrawn students within prescribed time frames

Related to Special Education Resume Samples

Special education aide resume sample, special education coordinator resume sample, special education teacher resume sample, learning delivery resume sample, educator nurse resume sample, operator instructor resume sample, resume builder.

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People with disabilities encounter numerous challenges in securing employment. According to the U.S. Bureau of Labor Statistics, only 17.9 percent of persons with a disability were employed compared to 61.8 percent for persons without a disability. Our resource is focused on helping people with disabilities create a strong resume that would help increase their chances of getting hired. Important information such as laws that protect their rights and dealing with workplace discrimination and harassment are also included to help them prepare for employment. You can view our guide here:  https://www.resumebuilder.com/comprehensive-resume-and-career-guide-for-people-with-disabilities/

Free Resume Template for People with Disabilities

The Resume Name-Peter Michael Smith Email- [email protected] Address-123 Elm Street, Anywhere USA , 12345 Phone-123-4567890 Fax-123-0987654 Cell-321-6789234 Resume Title -Here, you place the title of the job that you are applying for. For example; “Librarian at Smith University” Preferred Location -If the job that you are applying for has more than one location, place your preferred location here. If the job that you are applying for is only offered at one location, then you can omit this heading. Preferred Job - If you are responding to an ad that has multiple job offerings, be sure to identify the job that you are applying for. Do it under this heading. Also, if the ad supplies you with a job number, this is where you put it. Resume Objective or Key Point -This section should not be longer than 500 words. The more concise you make it, the better. In this section, you have to catch the eye of the employer. You want tell the potential employer why you are the person that they should hire. Do not blabber. Be concise. Don’t be afraid to put a key sentence in bold print to catch their attention. For example! “I was involved in the planning and opening of our local city’s library.” Remember, the objective is to sell your skills to the employer. DO NOT LIE ! Be honest with your potential employer. Do not write anything that you can not substantiate. Work Experience-Usually, it is advised to place your most recent job first followed by other jobs that you may have had. Be sure to put accurate dates, addresses and phone numbers so that the potential employer can verify what you have put down. We suggest that you place the most relevant job first. For instance, in this example, you are applying for a job as a Librarian. If you last job was at Circuit City but your job previous to that was as a Library, then, by all means put the Library job first. Get the drift? Also, the employer here is looking for continuity of work. Be prepared to answer any time gaps in work. For instance if you worked from 2001-2002, then your next job was in 2004, the employer is going to question why weren’t you working during that time. You need to have an answer. It’s acceptable to say that you went back to school or you needed to attend to a family matter during that time or you volunteered. Have a positive response. Education - Here your most recent attendance to your first. Don’t forget to put the school’s name, address, phone number and times you attended. Also, put the degree earned. It is also important if you took course work that didn’t lead to a degree if it is in the field that you’re applying for. For example; a certificate in Library Management or a graduate course in “Library Cataloging in the Digital Age.” Other Relevant Experiences - This is where you can tell them about your life experience. For example; being president of the local PTA or treasurer of the local Little League. Anything that might show a skill that is required in the job that you are seeking. References -Give references only when asked for. Under this heading, we suggest that you put, References upon request. Also, be sure before giving a person as a reference that you speak to them and make sure that they will give you a positive reference. Do not assume that simply because you asked for a reference that it will be positive. Many people make that mistake. Resume Writing Resume writing is very important in your pursuit of employment. It has often been said that your resume is a mirror of you. Remember, your resume is the first contact a potential employer has with you. That being said, there are a couple of things that must realize are unacceptable: 1) Spelling : make absolutely sure that all the spelling and grammar is correct. Misspelled words are a definite turn off. Use your spell checker and grammar checker for sure. However, proof read the resume yourself. For instance, if you want to use the word “they” and type the word “the”, the spell checker will not pick that up. If you are not meticulous enough to make sure that your resume is correct then why would an employer believe that you will be any different on their job? 2) Fonts : When typing your resume, don’t get cute with fancy fonts. Simply pick a blocked font like Times Roman or Ariel. 3) Paper : Good paper is a must but fancy paper is a no no in our opinion. Please note that white paper is the paper of choice. Don’t send a resume with colored paper. 4) Type your resume in black ink only. Bold face when appropriate. Do not use colored ink. You should write a resume template, a generic resume about you and keep it as a word document. We say this because we believe that you should tailor your resume to the particular job that you are going for. How do you do this? Read the job description so that you can customize your resume to that particular job. By this we mean emphasizing particular strengths that you have for that job. Never lie on a resume. Your resume should have a Title to it. Of course put your name, address and phone number. Also put your cell phone if you have one. Clearly identify the number as your cell number though. If the job that you are applying for has a job number, put it on the resume. This shows that you have taken the time to do some homework about the job. Next , we believe that you should put your Resume Objective. Describe your career or position objective. Do it briefly and be to the point. Follow this with your Education. For Education, reverse chronological order we believe is the way to go. Make sure that you put all of your degrees, certificates and any other courses or seminars that pertain to the job that you are applying for. Work Experience is next. Chronological order in our opinion is not necessary here. Put first the work experience that most closely resembles the job that you are applying for. Then you’re other jobs. Other Relevant Information is next. Here, talk about experiences that will strengthen your position for this job. For instance, if you are applying for a managerial position in a business where you will be leading a bunch of employees, its relevant that you are the president of you local little league. It demonstrates your people and management skills. Get the drift! Salary is a difficult question . Some say to put your salary requirements on your resume, others say not to. In our opinion, you need to be flexible and creative. We suggest that you look at the salary range for that particular job. If it is satisfactory to you, then state under the Salary heading of your resume something like “the salary range offered for job number 1234 is acceptable to me”. That does a couple of things. It tells the reader of the resume that you are willing to take the job at the salary offered. It also tells them that you want to negotiate for the upper end of the range. This way you won’t short change yourself or take yourself out of the hunt for the job. Remember, the objective of the resume is to get you called in for an interview. You don’t want anything including salary to stop you from being called in. If the job description does not offer a salary range but a fixed amount, we suggest that you simply acknowledge that the salary figure and state that it is acceptable. If the job description does not state anything about salary, we suggest that under your salary heading that you put something like “salary is open to discussion”. Writing and Formatting a Resume that can be Scanned: What Job Seekers with Disabilities Need to Know Because we are living in an information age where technology drives most interactions, resumes sent via E-mail and traditional paper are likely to be scanned for key information by a machine, not a human being. What It Means to have Your Resume Scanned by a Machine Because employers receive more resumes than they can process efficiently, they are switching to text-searching or artificial intelligence software to track resumes. These systems use optical scanners to put resumes into the computer which then searches for skills that match a job description. Optical character recognition–OCR–software looks at the image to distinguish every letter and number and creates a text file. Such systems are important because they significantly lessen the time it takes to search for qualified applicants to fill a job. These systems can also help employers by creating a centralized resume pool in companies that have a decentralized human resource function. Why Resume’s that can be Scanned are Important to Your Search In order to efficiently review resumes, an increasing number of employers are letting computers take the first crack at selecting a first round of applicants for certain jobs. Because computers are programmed to search for certain words, every word in a resume is important in the selection process. Artificial intelligence software “reads” the text and extracts important information such as your name, address, work history, experience and skills. A clear resume allows the scanner to obtain a clean image in order to maximize “hits” (when one of your skills matches the computer search). How to Prepare a Resume that Will Scan to Jobs You are Seeking Following are important tips on making your resume “scan-friendly.” -Use a standard typeface such as Courier, Helvetica, Futura, Optima, Universe or Times with a point size of 10-14. -Use black ink on white 8 1/2 × 11 inch paper. Do not use colored paper. -Use only capital letters or boldface to emphasize important information. Do not use italics, underlining, boxes, graphics, or horizontal or vertical lines. -Avoid a two-column format or resumes that look like newspapers or newsletters. -Use only a laser-quality printer. -Do not fold or staple pages. -If faxing, use fine resolution and follow up with a mailed original. Avoid “formatting peculiarities.” If you use E-mail, save your file as “text only” or “ ASCII ” to avoid the possibility that your word processor and your prospective employer’s word processor are incompatible. E-mail a copy of your resume to yourself to make sure it looks the way you meant it to look. Use “key-words”phrases, terms, industry jargon, and titles to describe your abilities. Describe your experience with concrete words rather than vague terms. Be sure to use state-of-the-art terminology to describe yourself. If you have been out of the job market awhile, research new developments in your field and use up-to-date terms to present your skills. Savvy job seekers often mimic the words a company uses in its help-wanted ads. The more skills and facts you provide, the more opportunities you have for your skills to match available positions. -Be concise and truthful. -Use more than one page if necessary. -If you have extra space, describe your interpersonal traits and attitude. Key words could include: time management, team player, dependable, leadership, and responsibility. -Use a keyword summary of your skills at the top of your resume to get the attention of robotic and human inspectors. For example, if you are looking for an entry level position in architecture, your keyword summary might include: BS in Architecture, internship experience with large commercial project, knowledge of AutoCAD, PhotoShop, AccuRender, 3-D Studio. Place your name on its own line at the top of the page. Use the standard format for your address below your name. Then list each phone number on its own line.

For job search purposes you may choose to have two versions of your resume: -One to send for the computer to read (A format that can be scanned and detailed descriptors). -One for people to read during an interview (a creative layout, enhanced typography, and summarized information.) -Be sure to proofread your resume before sending it.

How Hiring Managers and Recruiters Use Electronic Applicant Tracking Systems Typically, hiring personnel set up a search request and tell the computer whether certain qualifications are required or desired. Many resume-scanning systems then rank the candidates they select from the system. Some of the leading systems place a number or percentage next to a candidate’s name indicating how many of the manager’s requirements are reflected in the resume.

As we move into the 21st century, it is important to use technology to find a job. If you push yourself to go the extra mile in your job search, you will find the opportunity you are seeking.

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Resume and Employment Guide for People With Disabilities

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The guide provided by Resume Builder reviews best practices for resume writing, laws that protect you from discrimination, and several other topics that you should know about as a worker with a disability.

This resource was recommended by Linda Davis from ResumeBuilder.com.

Career Resources for Students with Disabilities

Getting started, how can the career center help me.

The first step in any career search is to reflect on what is most important to you as you begin your search. To that end, the Cawley Career Education Center is a space where you can ask questions about all aspects of personal career development. We even have a dedicated staff member who offers appointments throughout the semester (use her appointment calendar to schedule an appointment). We provide a supportive and nonjudgmental environment and we know how often personal identity connects to career decisions. The guidelines below, while far from all-encompassing, are intended to help you make informed decisions about your career plans.

Understanding your rights under the ADA

As a person with a disability, it is good to know what your status is under the Americans with Disabilities Act of 1990. 

As it pertains to career services, the ADA:  

• Helps people with disabilities access the same employment opportunities and benefits available to people without disabilities.
• Applies to employers with 15 or more employees.
• Requires employers to provide reasonable accommodations to qualified applicants or employees. A “reasonable accommodation” is a change that accommodates employees with disabilities so they can do the job without causing the employer “undue hardship” (too much difficulty or expense).
• Defines disability, establishes guidelines for the reasonable accommodation process, and addresses medical examinations and inquiries.
• Regulated and enforced by the U.S. Equal Employment Opportunity Commission(link is external). 

It is important to note that while you may qualify as being disabled under the ADA, it does not guarantee employment. You must also be qualified for the job for which you are applying by having or demonstrating the skill, experience, education, and other job-related requirements for the position.

You also must be able to perform what are called the essential functions of the job with or without reasonable accommodation. These ‘essential functions’ are often what is listed as the responsibilities or job duties in a typical job announcement. 

What qualifies as being “disabled”

According to the ADA, a disability is described in the following way

(1) Disability The term “disability” means, with respect to an individual (A) a physical or mental impairment that substantially limits one or more major life activities of such individual; (B) a record of such an impairment; or (C) being regarded as having such an impairment (as described in paragraph (3)).

(2) Major Life Activities (A) In general For purposes of paragraph (1), major life activities include, but are not limited to, caring for oneself, performing manual tasks, seeing, hearing, eating, sleeping, walking, standing, lifting, bending, speaking, breathing, learning, reading, concentrating, thinking, communicating, and working.

(B) Major bodily functions

For purposes of paragraph (1), a major life activity also includes the operation of a major bodily function, including but not limited to, functions of the immune system, normal cell growth, digestive, bowel, bladder, neurological, brain, respiratory, circulatory, endocrine, and reproductive functions.

(3) Regarded as having such an impairment

For purposes of paragraph (1)(C):

(A) An individual meets the requirement of “being regarded as having such an impairment” if the individual establishes that he or she has been subjected to an action prohibited under this chapter because of an actual or perceived physical or mental impairment whether or not the impairment limits or is perceived to limit a major life activity.

(B) Paragraph (1)(C) shall not apply to impairments that are transitory and minor. A transitory impairment is an impairment with an actual or expected duration of 6 months or less.

Disclosing Your Disability Status

Once you know if you qualify as disabled under the ADA, the next step is what do you do with the information you have? That is, do you disclose your status to a (potential) employer? It is important to know that you do NOT have to disclose at any point in the process. This decision is entirely up to you and how comfortable you feel disclosing your disability.  If you do choose to disclose, there are generally three opportunities to do so. 

• In your application documents (i.e. resume, cover letter, personal statement)
• In an interview
• After you start working for the organization
• In a request for reasonable accommodation during the interview process, or once on the job

To talk to someone about the best way to navigate this process, stop by or call the career center. We are here to help you every step of the way. 

Requesting Reasonable Accommodations

Once you are in an internship or a job, you may find that requesting reasonable accommodations can help you perform your job to the best of your abilities. Please know that requesting accommodations is incredibly personalized, both for the person requesting, and for the organization. It often requires some form of medical proof (not of the disability, but that you are working with a medical professional) and some type of negotiation with your manager and appropriate human resources office. 

For more information, you can check out the following resources on how to request accommodations: 

• Employees’ Practical Guide to Requesting and Negotiating Reasonable Accommodation Under the Americans with Disabilities Act | Ask Jan
• Reasonable Accommodations in the Workplace | ADA National Network  

Begin with application 

The process of requests often begins with your job application. It is very common to see a question somewhere on an application page asking you to disclose your disability status. This is because many organizations who work with the federal government (Georgetown included) have to prove that approximately 7% of their workforce qualifies as disabled, in order to obtain federal funding. This information is often kept on hand for data purposes, but is more anonymous and does not get passed along to hiring managers. 

You may also request accommodations as part of your job interview process – whether that is requesting virtual interviews, more time for skills assessments, etc. 

If I disclose, who has access to that information?

This is considered Personally Identifiable Information (PII), and often is only available to an HR manager. The HR Manager may let the people hiring know you have an accommodation, but cannot disclose specific information about the request. 

Job Search Strategies

What should i put on my application documents.

Whether you choose to disclose your disability on your resume or cover letter depends on how comfortable you feel with potential employers having this information.  A career counseling appointment at the career center would be an excellent space to speak with a trained counselor about the question of whether and how to disclose on your resume. There are many employers that are wonderful at accommodating persons with disabilities,  but there are still many who are not. When deciding which company is best for you, consider what it would mean to you to work for a company that supports their disabled workers.

Some questions to consider:

• Will I insist on working for a company that I know is disability-friendly?
• Will I consider companies that imply being disability-friendly?
• What does working for a diverse company mean to me?
• Is the company you are interested in an disability-friendly organization?
• Do you see benefits like an EAP program, paid time off and paid sick leave, or unlimited administrative leave for medical appointments? 
• Is your identity as a disabled person a part of your career journey? Is it something you want known? 
• What do others (for example: peers, alumni, current employees) say about the organizational culture? Keep in mind that every opinion, good or bad, may come with some amount of bias.

Questions you can ask an employer in an interview

• “Would you say that your company has a diverse employee base?”
• “What types of reasonable accommodations do you offer?”
• “Does your organization have a disability affinity group?”
• “What is your organization’s approach to work-life balance?”
• “What is your organization’s work mode?”

Illegal Interview Questions

Did you know that it is against the law for employers to ask you certain questions in a job interview? For example, it is illegal to ask anyone their disability status, even if (and especially if) that disability is a physical one.

Handling Improper Interview Questions from Middlebury College’s Interview Preparation Guide :

“When you interview for a job, your prospective employer is supposed to ask job-related questions. The focus of interview questions should address your qualifications and abilities to perform the functions of the job. In the U.S., employment law prohibits employers from discrimination on the basis of certain “protected classes.” In federal law, these categories include race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), disability and genetic information (including family medical history). Learn more at   eeoc.gov/prohibited-employment-policiespractices (new window) . 

What should you do if you feel that the interviewer is asking an improper (and possibly unlawful) question? You have a few options: 

• You are free to answer the question. However, keep in mind that if you provide this information and give the “wrong” answer, you may jeopardize your chances of getting hired. There may be legal recourse available to you if you feel that you have been discriminated against, but this is not the preferred outcome for most job applicants. •   
• You can refuse to answer the question. Unfortunately, depending on how the refusal is phrased, you run the risk of appearing uncooperative or confrontational, and losing the job. Again, there may be legal recourse, but this is hardly an ideal situation. 
• You can examine the question for its intent and respond with an answer as it might apply to the job. For example, if the interviewer asks, “Are you a U.S. citizen?” or “What country are you from?” you have been asked an improper question. You could respond, however, with “I am authorized to work in the United States.”

What is a disability-friendly organization?

While there are no perfect organizations out there, employers, especially post-Covid, are trying to do a better job in including disabilities within broader conversations about diversity and inclusion. Below are a few places where you can find out more information about organizations that could be friendly to people with disabilities. 

• Disability:IN’s Global Equality Index (PDF) – The most comprehensive benchmarking tool for disability inclusion in business.
• For Federal Organizations – Check out this list of project managers within government who are responsible for bringing diverse candidates into their agencies, including persons with disabilities. You can search the directory by agency and by State. It is a great way to reach out to people to better understand the culture of an agency. 
• NextGen Program – If you are interested in the private sector, check out Disability:IN’s NextGen Leaders program . 
• American Job Center Locator   
• Lime Connect Partners
• Inclusively – A website started and funded by Georgetown alums, this job posting board helps align applicants with organizations by understanding an individuals’ accommodation preferences and needs and matching them with opportunities. 
• Mentra –  Mentra is a mission to bridge the autism unemployment gap through accessible, human-centered design. The Mentra platform tackles systemic inequality and erases the stigma through a neurodivergent-friendly application process that puts individuals looking for employment of inclusive recruiters, rather than having them navigate through mainstream job application portals. We started off in August 2020 in a pilot with Specialisterne, and we are steadily bringing on employers across different states and roles across all skill types and sectors as we grow. 
• Job Accommodation Network – The Job Accommodation Network (JAN) is the leading source of free, expert and confidential guidance on workplace accommodations and disability employment issues.
• Resources & Support for College Students with Disabilities
• Office of Disability and Employment Policy – Provides articles and resources on national leadership focused on disability and employment policy.
• Americans with Disabilities Act of 1990 Titles I and V – specific information on employment discrimination laws.
• Respect Ability – source for news, education and other resources regarding issues facing people with disabilities.

Does federal law prohibit discrimination on the basis of Disability identities?

Yes. You are protected under the Americans with Disabilities Act. Please see our earlier section on the details of what is and is not covered under the act. 

While the law is well intentioned, and every organization complies with the letter of the law, do not be surprised if you run across organizations who do not abide by the spirit of the law. The law does also not protect individuals against micro-agressions, gossip or other forms of subtle discrimination. 

How can I find an employer’s non-discrimination policy?

Search company websites or job announcements for their non-discrimination policies. You can often find these policies in the “Careers”, “Jobs,” “About Us”  or “Diversity” sections of their sites. If you cannot find a company’s policy or the language is unclear, consider calling the company and asking for a copy of the policy in writing.

How to Handle Workplace Discrimination

Workforce discrimination occurs in many ways. There are federal laws that prohibit discrimination against individuals on the basis of race, color, national origin, sex, religion, disability, pregnancy, and age. Employers are responsible for complying with the law, but you are responsible for making sure you know and protect your rights.

Discrimination in the workplace

If you experience discrimination once you have started a job, here are some tips and information about dealing with employment discrimination .

Other Helpful Resources

• Ability Links – job opportunity website for people with disabilities.
• American Association for Advancement of the Sciences Entry Point is a program that offers internship opportunities for students with disabilities. Internships range in discipline from computer science, business to science and engineering.
• The American Association of People with Disabilities provides a Congressional Internship Program for college students with disabilities. It’s open to undergraduate and graduate students, in addition to recent grads.
• Bender Consulting assists individuals with disabilities in getting hired and recruited for positions within the private and public sector.
• Chronically Capable – Chronically Capable hopes “to provide our community with a sense of purpose, financial independence and security,” by matching individuals with chronic conditions with a supportive and affirming employer partner.
• disABLEd Person, Inc. – Great resource for job listings and scholarship information.
• Employment With a Disability Resource Guide | Velvet Jobs
• Federal Jobs Net – helps disabled individuals find federal government employment.
• Hire Disability Solutions – job opportunity website for people with disabilities and employers seeking to recruit them.
• Lime Connect – Lime Connect assists student with scholarships, professional development webinars along with information about internships and full-time job opportunities.
• The National Business and Disability Council at the Viscardi Center provides students with internship and leadership development opportunities.
• Office of Personnel Management (OPM) – consult the “Job Seekers with Disabilities” link for a variety of resources.
• The Sierra Group – one stop shop for disability training recruiting and other career needs.

Professional Organizations and Associations

Most professional associations offer student memberships at a discount, and memberships usually come with access to programs such as speaker events and job fairs.

• American Association of People with Disabilities  
• American Foundation for the Blind
• Association for Higher Education and Disability
• National Business & Disability Council
• National Organization on Disability
• U.S. Business Leadership Network  

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Education – Special Education Sample Resume Template

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Sample Special Education Resume for a certified teacher or teaching intern – including recommended sections and preferred formatting options for applying for jobs in K-12 education.

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See how your resume compares to our checklist of best practices for writing and formatting.

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A task force of faculty, students, and staff has created a report of recommendations aimed at building a more inclusive and supportive campus community for students with disabilities. Changes will allow students to better leverage the many resources available on campus and instructors will receive more coordinated support for the delivery of accommodations.

Some implementation steps will begin next year, including more prominently highlighting disability in the university’s Inclusion, Diversity, Equity, and Access in a Learning Environment (IDEAL) initiative and the creation of a centralized office tasked with providing seamless and integrated services.

“The task force report is not meant to serve as a one-size-fits-all solution to supporting and advancing the well-being of students with disabilities at Stanford,” said task force co-chair Paul Fisher, professor of pediatrics and of neurology and neurological sciences. “Rather, we hope it serves as a high-level set of recommendations that set the course for changes that will ultimately improve the lives of students on our campus. Some of these will be things we can accomplish quickly, and others will take more time.”

Charged by Susie Brubaker-Cole, vice provost for student affairs, and Patrick Dunkley, vice provost for institutional equity, access, and community, the task force was co-chaired by Fisher and Susan Weersing, associate dean for graduate and undergraduate studies in the School of Humanities and Sciences.

“I want to recognize the incredible and vital work this committee has done over the past year,” Brubaker-Cole said. “It is because of their hard work and commitment that we now have a road map for creating a more inclusive and accessible environment for every student, regardless of disability.”

While the task force’s work was primarily focused on the student experience at Stanford, Dunkley said he hopes the recommendations will serve as a reference point for future staff accessibility efforts.

“It goes without saying that staff are a key component of our community here at Stanford, and caring for the needs of staff is vital to creating a community that is truly inclusive, accessible, and equitable,” said Dunkley. “We were intentional in including staff on the task force as a means of building a bridge between these efforts and the support of our staff. Our plan is that some of the changes suggested in this report will be applied to staff as well.”

What students had to say

Working closely with Institutional Research & Decision Support, the task force compiled demographic and survey data on the disability community and met with a broad set of students, staff, and faculty stakeholders. Members interviewed students with disabilities and referenced experiences among themselves and research previously conducted by the disability student community.

Among the key demographic findings was a substantial increase in students registering with the Office of Accessible Education, and the most significant growth in accommodation type has been among students with registered psychological disabilities such as anxiety and depression or sleep disorders. Still, some students shared with the task force that they choose not to register with OAE for several reasons, including fear of stigmatization, a lack of understanding of what is required to receive accommodations, or a lack of resources to obtain the required medical documentation.

Throughout the task force’s work, six key themes emerged:

• A need to centralize support for students and instructors into one office
• A recognition that Stanford has staff and faculty with significant expertise in providing accommodations and support
• A recognition that efforts are at times dependent on the dedication of community members acting within a system in need of improvement
• A recognition that instructors and academic departments need more and different types of support in delivering student accommodations
• A recognition that students are taking on an added burden of changing campus culture
• A lack of clarity around leveraging resources and the continued need for students to self-advocate

“Every student deserves to learn and live within a campus community in a meaningful, enriching, and equitable way,” Dean of Students Mona Hicks said. “And while Stanford does have many programs and systems in place to support students with disabilities, it can be difficult to know where to start. Having a more centralized approach could help alleviate some of the stress students feel navigating those resources.”

Following the six themes, the task force recommended changes, which fell into three broad categories: systemic changes, academics and academic support, and community life.

In the coming year, Brubaker-Cole and Dunkley’s teams will begin implementing the task force’s key recommendations, beginning with highlighting disability as a core piece of the university’s IDEAL initiative.

“We must fully integrate disability into IDEAL and recognize the need for change on our campus,” Dunkley said. “We must ensure that all members of our campus community feel like they belong and are supported at Stanford, regardless of their intersecting identities. Diversity and inclusion are critical to our research and educational missions, and we must ensure all in our community have access to the many opportunities and benefits available here.”

In addition, work will begin immediately to create one central office, comprising the many offices already supporting students with disabilities, that would be accountable for the coordination and delivery of services. Staff who support students already and many members of the task force will be crucial in helping chart the next steps, Brubaker-Cole said. There will also be a national search for a leader of the office. The central office will help ensure a singular point of contact for students with disabilities and create a central entity responsible for responding to needs and opportunities in the student community.

“This office will also be responsible for ensuring the continued implementation of the task force’s recommendations because we recognize our work must continue to evolve as the needs of our students change,” said Brubaker-Cole. “We want to continue increasing access to physical spaces and developing the necessary support students need beyond the classroom. This will include continuing to develop community space and programs such as the DisCo, which has been an integral place for community building and support for our disability community on campus.”

For Stanford students interested in learning more, the full report and space for feedback are available on the VPSA website , and updates on the implementation of these recommendations will be provided regularly.