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INVESTIGATING CREDIT RISK MANAGEMENT (CRM) STRATEGIES AMONG THE ZAMBIAN FINANCIAL INSTITUTIONS (BANKS)

Profile image of Fred Nyumbu Mukonda

The core business of the banking sector is credit provision. This is lifeline of the banking business system in that it is where its revenue and profit stream from, however, a dilemma comes in due to credit risk. Credit risk is so high that it costs many financial institutions millions of Kwacha in bad debt. Many financial institutions have continued providing credit even to those already in debt. This calls for prudent credit risk management strategies. This study attempted to investigate the credit risk management strategies employed by Zambian financial institutions. The findings were that credit risk management strategies were not uniform among the financial institutions. The data from the financial institutions found that risk mitigation, credit reminder, and guide line for loan procedure were the strategies used by the financial institutions to manage credit risk. Other strategies include credit criteria, diversification, training of loan officers, credit culture and loan recuperation. Furthermore, it was found that guidelines for effective credit risk management were not properly followed as there was compromise on the subject matter. Therefore, it was revealed that there would be need for effective monitoring and supervision if credit risk management were to be implemented in an effective and sound way. To achieve this, new brand financial econometric model was proposed.

Related Papers

The study examined the relationship between Credit Risk Management Practices and Loan Performance of Commercial Banks in Mbarara City. The study covered 19 commercial banks. Method: A correlational design was used to establish the relationship between different credit risk management practices and Loan Performance in selected commercial banks in the city. The study used a structured questionnaire to collect numerical data from the credit staff and management of 19 commercial banks. Correlation and regression tests to analyze the relationships and effects of Credit risk management and Loan Performance of commercial banks in Mbarara city Findings: The study found a significant relationship between credit risk identification and loan performance; credit risk assessment and loan performance; credit risk monitoring and loan performance; and credit risk control and loan performance. The study also found that some commercial banks did not have experts to accurately predict credit risks nor evaluate the consequences of the decisions taken by loan officers. Implication: Banks should source experts who can analyze and predict risks and evaluate their consequences on the bank. The bank should adopt the tool of 5cs of credit management, with this it will develop a good loan book that shall lead to good loan performance. Limitations: We still don't know clients' perceptions of the different credit risk management practices. Therefore, a qualitative study to assess clients' perception of the credit management practices in commercial banks should be conducted.

credit management thesis

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Rowland Seyram

In recent times, banks and other financial institutions that lend money to customers have placed a high priority on credit risk management. To manage credit risk, banks employ customer evaluation systems, loan size restrictions, credit checks, flexible loan repayment plans, and fines Hence, the present study focuses on the credit risk management practices used in banks, to identify the internal control measures used in mitigating credit risk in banks and to examine the challenges faced in implementing credit risk management practices. The Ordinal Logistic Regression (OLR) was used to identify the relationships between the response variables, e.g. management support, credit risk identification, internal control measuers and credit risk management surveys. The independent variables were calculated on an ordered, 5-point Linear scale for the responding participants. In this study, log lit function was chosen, that demonstrated the model appropriateness. One of the main finding is that in banks, credit management risk is reduced when managers implement and adhere to responsible credit risk management procedures, viable client appraisal credit management system, regular credit checks, flexible credit repayment systems to encourage and improve loan repayment, were highly significant with the respondents' positive initiative amidst credit risk management practices in banks.

IJMSBR Open Access Journal

Purpose: The purpose of this paper was to have an insight into policies and strategy formulation of credit risk management in Ghana. Commercial banks play a critical role to emerging or developing economics like Ghana where borrowers have no or limited access to capital markets Design/methodology/approach: The study adopted both qualitative (case study) and quantitative methods respectively. Banks were selected to gather data, which was acquired from answers obtained from our administered questionnaires. The population of the survey constituted the management and non-management staff and customers of Ecobank (EBG), Ghana Commercial Bank (GCB) and Stanbic Bank. Findings: The data gathered for the study were analyzed using correlation. Results of the study showed that there are high positive correlation between the constructs of credit risk management, its policies and strategy formulation. Keywords: credit risk management, credit risk policies, credit risk strategies and Ghanaian banking industry.

Research Journal of Finance and Accounting

Michael Kwabena

Texila International Journal of Management

Texila International Journal

Banks are very important in achieving the Sustainable Development Goals (SDGs). They provide financial support to enterprises to increase production and boost economic development. It is necessary for banks to be engaged in profitable activities and also have the ability to grow and survive in the industry. Sustaining growth and survival of banks in Ghana requires efficient strategic, tactical and operational management of credit risk in the banking sector. Credit risk has the potential to negatively affect the survival of banks. The study set out to assess the credit risk management strategy in the banking sector using Cal Bank Limited as a case study. Extensive literature on credit risk management was reviewed. Quantitative approach was used in the study. Data was collected from 4 Cal Bank branches (Graphic Road, Achimota, Derby Avenue and Ring Road Central) in Accra using likert scale questionnaires and open-ended questionnaires and the data were statistically analysed using Statistical Package for the Social Sciences (SPSS). The study indicated that the banks have credit risk management procedures in place. The respondents indicated that credit risk management is an important strategic management tool employed by banks. However, risk assessments are not frequently carried out and qualified personnel to carry out effective risk monitoring are inadequate.

Nathaniel Obi

Financial risk in a banking organization is possibility that the outcome of an action or event could bring up adverse impacts. Such outcomes could either result in a direct loss of earnings / capital or may result in imposition of constraints on bank’s ability to meet its business objectives. The purpose of this study was to investigate the effect of credit risk management techniques on the performance of unsecured bank loans by commercial banks in Kenya.

International Journal of Advanced Research (IJAR)

IJAR Indexing

This study tried to asses factors that affect credit risk management practices of some selected private commerial banks in Ethiopia. In light of this, the study identified some dimensions of service quality such as , credit granting process, credit risk measurment and monitoring process, market risk, operational risk, legal risk, the establishment of credit risk environment. So as to come up with the desired results data were collected from four private commercial banks, namely; Oromia, Birhan, Debub global and Anbessa. A total of 106 respondents participated in this study selected purposively. In the study both descriptive and explanatory designs were used. Frequency percentage, mean, standard deviation, pearson correlation cofficient as well as regression were used for data analysis process using SPSS version 20. The result of correlation cofficient showed that all variables are statistically significant and positively correlated with the credit risk management practices of the mentioned private banks. Hence, the banks credit risk management practices were significantly affected by lack of appropriate credit environment, followed by challenges of credit appraisal measurment and monitoring, lack of market risk analysis , operational risk and challenges of sound credit granting process. Legality of risk assessment is found to have a negative relation and insignificant impact on credit risk management practices of the mentioned banks. As per the regression cofficient which vividly shows the effect of the independent variables on dependent variables , lack of appropriate credit risk environment (beta = .993, t = 9.612, p = < .000), followed by lack of operational risk management (beta = .713, t =1.003, p = .318) and lack of credit measurement and monitoring process (beta =.610, t= -571, p < .569) respectively and significantly affect credit risk management practices of the studied private banks. Having all this big crystals of truth in hand,the study gave some recommendations that the management body may need to take so as to come up with a more effective and efficient risk management practices.

International journal of business and social research

Simon Waithaka

Financial risk in a banking organization is possibility that the outcome of an action or event could bring up adverse impacts. Such outcomes could either result in a direct loss of earnings / capital or may result in imposition of constraints on bank’s ability to meet its business objectives. The purpose of this study was to investigate the effect of credit risk management techniques on the performance of unsecured bank loans by commercial banks in Kenya.

Open Access Publishing Group

This study sought to establish how various credit risk management practices affect performance of commercial banks in Nyeri County in Kenya. Even though commercial banks face several types of risks, credit risk stands out as the most severe. Credit risk is the possibility of loss to the lender on non-performing loans. Financial practice as well as theory provides a scientific process of credit risk management in financial institutions. However, lenders still face loan default and consequently this study sought to find out how those practices affect the performance of commercial banks in Nyeri County, Kenya. A census study was conducted where a population of 86 respondents was targeted comprising of branch managers, credit managers and credit officers. The findings of the study were that all commercial banks had a well written credit policy which is strictly and consistently followed. Only few commercial banks conduct a quantitative credit scoring model. In all banks, initial screening is done by credit officer and approval done at different levels depending on the amount. Majority of the banks check post borrowing activities of the borrower. In conclusion, credit risk management has an effect on loan performance amongst commercial banks. Thus, managers should evaluate more accurately the ability to pay back of a customer since the better the screening the better the performance of commercial banks.

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  1. Credit Management: A Study of Public and Private Banks

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  2. (PDF) Credit Scoring -A MANAGEMENT METHODOLOGY FOR THE PREVENTION AND

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  3. Descriptive essay: Master thesis on credit risk management

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  5. A Brief Introduction of What Is Credit Management

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COMMENTS

  1. PDF THE IMPACT OF CREDIT MANAGEMENT ON THE FINANCIAL PERFORMANCE ...

    The research questions outlined for this thesis include: 1. What credit management practices are implemented by uniCredit? 2. What credit policies are implemented in Finland? 3. What is the impact of credit management on the financial performance of uniCredit? Credit management is essential to manage and control the risks associated with credit ...

  2. PDF A STUDY ON CREDIT MANAGEMENT AND

    2.1.1 Concept of Credit Management 27 2.1.2 Concept of Commercial Banking 29 2.1.3 Types of Loan Facilities Provided by RBBL 30 2.1.4 Principles of the Credit Policy 46 2.1.5 Lending Criteria 48 2.1.6 Credit Management and Practices in RBBL 50 2.2 Review of Relevant NRB Directives 64 2.2.1 Directives Related to Minimum Capital Fund 64

  3. PDF Impact of Credit Management on The Financial Performance

    4.3 Interpretation of Findings. From the findings as shown in Table 4.10, the value of adjusted R squared was 0.761 an. indication that there was variation of 76.1% on financial performance of MFIs in Kenya due. to changes in client appraisal, credit risk control and collection policy at 95% confidence.

  4. PDF An Assessment of Credit Management Practice in Micro

    A THESIS SUBMITTED INPARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTERS OF BUSINESS ADMINISTRATION (MBA) ADVISOR: SOLOMON MARKOS (PhD) May 30, 2020 ADDIS ABABA, ETHIOPIA . ... Credit management is a comprehensive process made up of the monitoring of loan facilities,

  5. PDF The effect of credit management techniques on the financial performance

    Abiola and Olausi (2014) have investigated the impact of credit risk management on the performance of commercial banks in Nigeria. Financial reports of seven commercial banking firms were used to analyze for seven years (2005-2011). Panel regression model was employed for the estimation of the model.

  6. (PDF) An Assessment of The Effects of Credit Management Practices on

    2 Key words: Credit Management, Financial Performance, Micro Financing Institutions (MFIS) 1 Paper-ID: CFP/1583/2020 www.ijmdr.net The International Journal of Multi-Disciplinary Research ISSN: 3471-7102, ISBN: 978-9982-70-318-5 INTRODUCTION The microfinance concept started penetrating the Zambian space economy after independence in 1964 when ...

  7. (PDF) The Impact of Credit Management Strategies on Liquidity and

    Credit management policy is an operational document defining several operating rules for the credit sales process to be followed by the whole organization in the course of granting credit to customers (Taiwo & Abayomi, 2013). ... 2015. (Unpublished Ph.D. thesis, Department of Business Administration and Marketing of Babcock Business School ...

  8. PDF Credit Management (A Comparative Study of Himalayan Bank Limited and

    This thesis entitled "Credit Management [A Comparative Study of Himalayan Bank Limited and Nepal Arab Bank Limited]" has been prepared for the partial fulfillment of the requirement of Master Degree of Business Studies (M.B.S.) under Faculty of Management, Tribhuvan University.

  9. PDF Impact of Credit Management on the Financial Performance of Banks: A

    I certify that this thesis satisfies the requirements as a thesis for the degree of Master of Science in Banking and Finance. Assoc. Prof. Dr. Nesrin Ozataç ... lies on the achievements in credit management mitigating risk to the acceptable level. Deposit money is created when commercial banks expand either their loans or their

  10. PDF Credit Management Practices and Loan Performance of Commercial Banks in

    Between the year 2017 and 2018 the NPLs to total loans ratio increased from 11.38 percent to 14.92 percent (Central Bank of Kenya, 2018). In Kenya, the recent collapse of some commercial banks shows that the successful utilization of the credit management practices is yet to be realized (Kinyua, 2017).

  11. PDF Credit Risk Management and Performance of Commercial Banks

    CREDIT RISK MANAGEMENT AND PERFORMANCE OF COMMERCIAL BANKS A Dissertation submitted to the Office of the Dean, Faculty of Management in partial fulfillment of the requirements for the Master's Degree By Rashmi Balampaki Roll No. 3908/18 Registration No: 7- 2- 823- 40 - 2010

  12. (PDF) The Impact of Credit Management Strategies on Liquidity and

    The issue of low liquidity has been traced. to weak credit management resulting in a poor receivable collection when due and bad d ebt losses. This study. evaluated the impact of credit management ...

  13. PDF St. Mary'S University School of Graduate Studies Analysis of The Credit

    analysis of the credit risk management systems and practices in commercial banks of ethiopia: a case study of commercial bank of ethiopia, hq. by nininahazwe pacifique july, 2019 addis ababa, ethiopia. i ... a thesis submitted to the department of project management, st. mary's university for the partial

  14. Addis Ababa University College of Business and Economics Determinants

    determinants of credit risk management effectiveness: (in the case of ethiopian private commercial banks) by tilahun mitiku a master thesis submitted to the school of graduate studies of addis ababa university in partial fulfillment of the requirements for the master of science in quality management and organizational excellence ...

  15. (Pdf) Investigating Credit Risk Management (Crm) Strategies Among the

    In recent times, banks and other financial institutions that lend money to customers have placed a high priority on credit risk management. To manage credit risk, banks employ customer evaluation systems, loan size restrictions, credit checks, flexible loan repayment plans, and fines Hence, the present study focuses on the credit risk management practices used in banks, to identify the ...

  16. (PDF) Credit Management Practices and Loan Performance: Empirical

    Credit Management Practices and Loan Performance: Empirical Evidence from Commercial Banks in Kenya May 2020 International Journal of Current Aspects in Finance Banking and Accounting 2(1):51-63

  17. PDF St. Mary'S University School of Postgraduate Studie

    This questionnaire is prepared in order to conduct a study for the partial fulfilment of the requirements for the Award of a Master's Degree in Accounting and Finance at the University. The title of the research work is, "Assessment of Credit Risk Management Practices in The Case of Bank of Abyssinia S.Co.''.

  18. PDF Credit Management of Commercial Banks in Nepal (With Reference to Nepal

    The word credit management is divided into two parts; credit and management. Credit means providing of overdraft, loans, discount of bills, issuance of letter of credit and guarantee, acceptance, investment on any financial instrument (i.e. preference share, debentures etc.) or any other actions which creates obligations or risk to the Bank¶s

  19. Dissertations / Theses: 'Credit Management'

    This doctoral thesis focus on the application of credit risk management in different areas. To better understand the credit risk management, in the first chapter, we introduce the basic ideas in credit risk management and review the models developed in the last decades.

  20. (PDF) Credit Risk Management: Implications on Bank ...

    Email: [email protected]. Abstract: This study is an empirical investigation into the quantitative effect of credit risk management on the. performance of Nigeria's Dep osit ...

  21. PDF St. Mary'S University

    a thesis submited to st. mary's university school of graduate studies in partial fulfilment of the requrements for dgree of masters of business adminstration in accounting and finance. june, 2023 addis ababa, ethiopia. st mary's universty ... 2.1.7.6 credit management tools ...

  22. Dissertations / Theses: 'Credit risk credit risk management ...

    Consult the top 50 dissertations / theses for your research on the topic 'Credit risk credit risk management.'. Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard ...