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Powerful and Effective Presentation Skills: More in Demand Now Than Ever

When we talk with our L&D colleagues from around the globe, we often hear that presentation skills training is one of the top opportunities they’re looking to provide their learners. And this holds true whether their learners are individual contributors, people managers, or senior leaders. This is not surprising.

Effective communications skills are a powerful career activator, and most of us are called upon to communicate in some type of formal presentation mode at some point along the way.

For instance, you might be asked to brief management on market research results, walk your team through a new process, lay out the new budget, or explain a new product to a client or prospect. Or you may want to build support for a new idea, bring a new employee into the fold, or even just present your achievements to your manager during your performance review.

And now, with so many employees working from home or in hybrid mode, and business travel in decline, there’s a growing need to find new ways to make effective presentations when the audience may be fully virtual or a combination of in person and remote attendees.

Whether you’re making a standup presentation to a large live audience, or a sit-down one-on-one, whether you’re delivering your presentation face to face or virtually, solid presentation skills matter.

Even the most seasoned and accomplished presenters may need to fine-tune or update their skills. Expectations have changed over the last decade or so. Yesterday’s PowerPoint which primarily relied on bulleted points, broken up by the occasional clip-art image, won’t cut it with today’s audience.

The digital revolution has revolutionized the way people want to receive information. People expect presentations that are more visually interesting. They expect to see data, metrics that support assertions. And now, with so many previously in-person meetings occurring virtually, there’s an entirely new level of technical preparedness required.

The leadership development tools and the individual learning opportunities you’re providing should include presentation skills training that covers both the evergreen fundamentals and the up-to-date capabilities that can make or break a presentation.

So, just what should be included in solid presentation skills training? Here’s what I think.

The fundamentals will always apply When it comes to making a powerful and effective presentation, the fundamentals will always apply. You need to understand your objective. Is it strictly to convey information, so that your audience’s knowledge is increased? Is it to persuade your audience to take some action? Is it to convince people to support your idea? Once you understand what your objective is, you need to define your central message. There may be a lot of things you want to share with your audience during your presentation, but find – and stick with – the core, the most important point you want them to walk away with. And make sure that your message is clear and compelling.

You also need to tailor your presentation to your audience. Who are they and what might they be expecting? Say you’re giving a product pitch to a client. A technical team may be interested in a lot of nitty-gritty product detail. The business side will no doubt be more interested in what returns they can expect on their investment.

Another consideration is the setting: is this a formal presentation to a large audience with questions reserved for the end, or a presentation in a smaller setting where there’s the possibility for conversation throughout? Is your presentation virtual or in-person? To be delivered individually or as a group? What time of the day will you be speaking? Will there be others speaking before you and might that impact how your message will be received?

Once these fundamentals are established, you’re in building mode. What are the specific points you want to share that will help you best meet your objective and get across your core message? Now figure out how to convey those points in the clearest, most straightforward, and succinct way. This doesn’t mean that your presentation has to be a series of clipped bullet points. No one wants to sit through a presentation in which the presenter reads through what’s on the slide. You can get your points across using stories, fact, diagrams, videos, props, and other types of media.

Visual design matters While you don’t want to clutter up your presentation with too many visual elements that don’t serve your objective and can be distracting, using a variety of visual formats to convey your core message will make your presentation more memorable than slides filled with text. A couple of tips: avoid images that are cliched and overdone. Be careful not to mix up too many different types of images. If you’re using photos, stick with photos. If you’re using drawn images, keep the style consistent. When data are presented, stay consistent with colors and fonts from one type of chart to the next. Keep things clear and simple, using data to support key points without overwhelming your audience with too much information. And don’t assume that your audience is composed of statisticians (unless, of course, it is).

When presenting qualitative data, brief videos provide a way to engage your audience and create emotional connection and impact. Word clouds are another way to get qualitative data across.

Practice makes perfect You’ve pulled together a perfect presentation. But it likely won’t be perfect unless it’s well delivered. So don’t forget to practice your presentation ahead of time. Pro tip: record yourself as you practice out loud. This will force you to think through what you’re going to say for each element of your presentation. And watching your recording will help you identify your mistakes—such as fidgeting, using too many fillers (such as “umm,” or “like”), or speaking too fast.

A key element of your preparation should involve anticipating any technical difficulties. If you’ve embedded videos, make sure they work. If you’re presenting virtually, make sure that the lighting is good, and that your speaker and camera are working. Whether presenting in person or virtually, get there early enough to work out any technical glitches before your presentation is scheduled to begin. Few things are a bigger audience turn-off than sitting there watching the presenter struggle with the delivery mechanisms!

Finally, be kind to yourself. Despite thorough preparation and practice, sometimes, things go wrong, and you need to recover in the moment, adapt, and carry on. It’s unlikely that you’ll have caused any lasting damage and the important thing is to learn from your experience, so your next presentation is stronger.

How are you providing presentation skills training for your learners?

Manika Gandhi is Senior Learning Design Manager at Harvard Business Publishing Corporate Learning. Email her at [email protected] .

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What It Takes to Give a Great Presentation

• Carmine Gallo

Five tips to set yourself apart.

Never underestimate the power of great communication. It can help you land the job of your dreams, attract investors to back your idea, or elevate your stature within your organization. But while there are plenty of good speakers in the world, you can set yourself apart out by being the person who can deliver something great over and over. Here are a few tips for business professionals who want to move from being good speakers to great ones: be concise (the fewer words, the better); never use bullet points (photos and images paired together are more memorable); don’t underestimate the power of your voice (raise and lower it for emphasis); give your audience something extra (unexpected moments will grab their attention); rehearse (the best speakers are the best because they practice — a lot).

I was sitting across the table from a Silicon Valley CEO who had pioneered a technology that touches many of our lives — the flash memory that stores data on smartphones, digital cameras, and computers. He was a frequent guest on CNBC and had been delivering business presentations for at least 20 years before we met. And yet, the CEO wanted to sharpen his public speaking skills.

• Carmine Gallo is a Harvard University instructor, keynote speaker, and author of 10 books translated into 40 languages. Gallo is the author of The Bezos Blueprint: Communication Secrets of the World’s Greatest Salesman  (St. Martin’s Press).

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Few of us feel entirely comfortable writing a presentation. There is something very daunting for many people about the process of moving your thoughts from your head to paper (or a series of slides on the computer).

However, there are things that you can do to help yourself. These include knowing your material well and taking time to consider what you want to say.

This page provides advice on how to write a presentation. It discusses the initial writing, and then also explains how to review and edit your work. This will help to ensure that your presentation is as effective as possible.

Before you start...

Before you start to write your presentation, you need certain information: the objective, the subject, and details of the audience, for example. For more about this, see our page on Preparing Your Presentation .

Based on the information you have gathered, you should also have started to develop your ideas and select the main points to include. For more about this, see our page on Organising Your Material .

Some basic starting points

There are two really important things to remember when starting to write a presentation:

1. Give your presentation an introduction, a main message, and a conclusion.

Some people summarise this as ‘say what you’re going to say, say it, then say what you’ve said’ .

However, that is not the whole story. Your introduction needs to ‘set the scene’ a bit and give a broad outline of what you are going to cover in your presentation. If you are using presentation software such as PowerPoint, this should be a single slide. Your conclusion needs to sum up and present your main message to your audience, probably again in a single slide.

If you are taking questions after your presentation, and you are using PowerPoint, you will probably have a slide up on the screen during questions. You could, of course, have a final slide that says something like “Thank you for listening, any questions?”, or gives your contact details.

However, you could also leave up a final slide that highlights your conclusions.

This will help to ensure that your key messages remain in the minds of your audience.

2. Think about using stories to get your message across

We are hard-wired by thousands of years of evolution to listen to stories. Stories helped us survive by reminding us about important behaviours. We therefore tend to remember them much better than dry lists of facts or bullet points.

It is much easier to work with this than ignore it.

There are two aspects of this.

First, you should try to think about your presentation as telling a story to your audience. What is the point that you are trying to make, and how can you best get it across?

Second, it is helpful to use stories as part of your presentation . For example, if you start by telling a story or anecdote, it will act as a ‘hook’ to draw in your audience. You can also use stories to illustrate each point you want to make. Of course, your story has to link to your main message, because you can pretty much guarantee that your audience will remember the story much longer than the conclusion!

Structuring Your Presentation

The structure and content of your presentation will of course be unique to you.

Only you can decide on the best way to present your messages.  However, you might like to consider some standard presentation structures for inspiration:

1. Harnessing the Power of Three

In public speaking and rhetorical debate, as well as in much communication, three is a magic number.  The brain finds it relatively easy to grasp three points at a time.

People find three points, ideas or numbers, easier to understand and remember than four or more. 

You could therefore structure your presentation using the magic number of three.

For example, your presentation should have three main elements: the introduction, middle and conclusions. Within the main body of your presentation, divide your key message into three elements and then expand each of these points into three sub-points.  If you are using a visual aid such as PowerPoint, limit the number of bullet points to three on each slide and expand on each of these as you go along.

What should you do if you have more than three points to make?

Reduce them until you don’t have more than three points!

Your audience will probably only remember three of your five or six points anyway—but which three? Do the work for them, and identify the three most important points, and leave the others out.

2. What, Why, How?

An alternative structure uses the questions “What?”, “Why?” and “How?” to communicate your message to the audience. In a way, this also harnesses the power of three, but is a special case for driving action.

“What?” identifies the key message you wish to communicate. Think about the benefit of your message for your audience. What will they gain, what can they do with the information, and what will the benefit be?

“Why?” addresses the next obvious question that arises for the audience .  Having been told “what”, the audience will naturally then start to think “why should I do that?”, “why should I think that?” or “why should that be the case?”. Directly addressing the “why?” question in the next stage of your presentation means that you are answering these questions and your talk is following a natural route through the material. This will ensure that you have the audience on your side immediately.

“How?” is the final question that naturally arises in the audience’s mind . They want to know how they are going to achieve what you have just suggested.  Try not to be too prescriptive here. Instead of telling people exactly how they should act on your message, offer suggestions as to how they can act, perhaps using examples.

You should try to back up what you say with evidence. You can use case studies, personal examples or statistics here, but try to ensure that you use them in the form of stories.

There is more about this on our page Presenting Data .

Editing Your Content

Once you have a first draft of your presentation, it is important to review and edit this.

This will help to ensure that it really does get your message across in the most effective way.

When editing presentation content, you should consider:

The language . Make sure that what you are saying will be clear to your audience. Remove any jargon and try to use plain English instead. If necessary, explain terms when you first use them.

Sentence structure .  Use short sentences and keep the structure simple. Remember that you will be talking through your ideas and that the audience will be listening rather than reading.

The flow . Make sure that your presentation structure leads your audience through your ideas and helps them to draw your conclusion for themselves.

Use metaphors and stories to aid understanding and retention.

‘Hooks’ to get and hold the audience’s attention . Ensure that you have included several ‘hooks’ at various points in the presentation. This will help you to get and then keep the audience’s attention. These might be stories, or audience participation, or some alternative visual aids , such as a short video.

Check, and double check, for spelling and grammar . Make sure that any presentation slides or illustrations, titles, captions, handouts or similar are free from spelling mistakes.

Ideally, you should take a break from the presentation before editing so that you can look at your writing with a fresh pair of eyes.

You might also want to ask a friend or colleague to have a look, particularly at the flow and the language. If possible, ask someone who is not familiar with the material .

A final thought

The actual writing of your presentation is really the final stage of your preparation.

If you have done your homework, you will already be clear about the reason why you are presenting, the subject matter, and the main points you want to make. Actually putting it down on paper should therefore be relatively straightforward.

Continue to: Deciding the Presentation Method Preparing for a Presentation

See also: Organising the Presentation Material Working with Visual Aids Coping with Presentation Nerves Dealing with Questions

Home Blog Education Presentation Skills 101: A Guide to Presentation Success

Presentation Skills 101: A Guide to Presentation Success

Getting the perfect presentation design is just a step toward a successful presentation. For the experienced user, building presentation skills is the answer to elevating the power of your message and showing expertise on any subject. Still, one can ask: is it the same set of skills, or are they dependable on the type of presentation?

In this article, we will introduce the different types of presentations accompanied by the skillset required to master them. The purpose, as always, is to retain the audience’s interest for a long-lasting and convincing message.

Table of Contents

The Importance of Presentation Skills

Persuasive presentations, instructional presentations, informative presentations, inspirational presentations, basic presentation skills, what are the main difficulties when giving a presentation, recommendations to improve your presentation skills, closing statement.

Effective communication is the answer to reaching business and academic goals. The scenarios in which we can be required to deliver a presentation are as diverse as one can imagine. Still, some core concepts apply to all presentations.

 We define presentation skills as a compendium of soft skills that directly affect your presentation performance and contribute to creating a great presentation. These are not qualities acquired by birth but skills you ought to train and master to delve into professional environments.

You may ask: is it really that evident when a presenter is not prepared? Here are some common signs people can experience during presentations:

• Evasive body language: Not making eye contact with the audience, arms closed tightly to the body, hands in pockets all the time.
• Lack of interest in the presenter’s voice: dull tone, not putting an effort to articulate the topics.
• Doubting when asked to answer a question
• Irksome mood

The list can go on about common presenter mistakes , and most certainly, it will affect the performance of any presented data if the lack of interest by the presenter is blatantly obvious.  Another element to consider is anxiety, and according to research by the National Institute of Mental Health, 73% of the population in the USA is affected by glossophobia , which is the fear of public speaking, judgment, or negative evaluation by other people.

Therefore, presentation skills training is essential for any business professional who wants to achieve effective communication . It will remove the anxiety from presentation performance and help users effectively deliver their message and connect with the audience.

Archetypes of presentations

Persuasive presentations aim to convince the audience – often in short periods – to acquire a product or service, adhere to a cause, or invest in a company. For business entrepreneurs or politicians, persuasive presentations are their tool for the trade.

Unless you aim to be perceived as an imposter, a proper persuasive presentation has the elements of facts, empathy, and logic, balanced under a well-crafted narrative. The central pillar of these presentations is to identify the single factor that gathered your audience: it could be a market need, a social cause, or a revolutionary concept for today’s society. It has to be something with enough power to gather critiques – both good and bad.

That single factor has to be backed up by facts. Research that builds your hypothesis on how to solve that problem. A deep understanding of the target audience’s needs , concerns, and social position regarding the solution your means can offer. When those elements are in place, building a pitch becomes an easy task. 

Graphics can help you introduce information in a compelling format, lowering the need for lengthy presentations. Good presentation skills for persuasive presentations go by the hand of filtering relevant data and creating the visual cues that resonate with what your audience demands.

One powerful example of a persuasive presentation is the technique known as the elevator pitch . You must introduce your idea or product convincingly to the audience in a timeframe between 30 seconds and less than 2 minutes. You have to expose:

• What do you do 
• What’s the problem to solve
• Why is your solution different from others 
• Why should the audience care about your expertise

For that very purpose, using engaging graphics with contrasting colors elevates the potential power of your message. It speaks professionalism, care for details, and out-of-the-box thinking. Knowing how to end a presentation is also critical, as your CTAs should be placed with care.

Therefore, let’s resume the requirements of persuasive presentations in terms of good presentation skills:

• Identifying problems and needs
• Elaborating “the hook” (the element that grabs the audience’s attention)
• Knowing how to “tie” your audience (introducing a piece of information related to the hook that causes an emotional impact)
• Broad knowledge of body language and hand gestures to quickly convey your message
• Being prepared to argue a defense of your point of view
• Handling rejection
• Having a proactive attitude to convert opportunities into new projects
• Using humor, surprise, or personal anecdotes as elements to sympathize with the audience
• Having confidence
• Be able to summarize facts and information in visually appealing ways

You can learn more about persuasive presentation techniques by clicking here .

In the case of instructional presentations, we ought to differentiate two distinctive types:

• Lecture Presentations : Presentations being held at universities or any other educative institution. Those presentations cover, topic by topic, and the contents of a syllabus and are created by the team of teachers in charge of the course.
• Training Presentations : These presentations take place during in-company training sessions and usually comprise a good amount of content that is resumed into easy-to-take solutions. They are aimed to coach employees over certain topics relevant to their work performance. The 70-20-10 Model is frequently used to address these training situations.

Lecture presentations appeal to the gradual introduction of complex concepts, following a structure set in the course’s syllabus. These presentations often have a similar aesthetic as a group of professors or researchers created to share their knowledge about a topic. Personal experience does tell that course presentations often rely on factual data, adequately documented, and on the theoretical side.

An example of a presentation that lies under this concept is a Syllabus Presentation, used by the teaching team to introduce the subject to new students, evaluation methods, concepts to be learned, and expectations to pass the course.

On the other hand, training presentations are slide decks designed to meet an organization’s specific needs in the formal education of their personnel. Commonly known as “continuous education,” plenty of companies invest resources in coaching their employees to achieve higher performance results. These presentations have the trademark of being concise since their idea is to introduce the concepts that shall be applied in practice sessions. 

Ideally, the training presentations are introduced with little text and easy-to-recognize visual cues. Since the idea is to summarize as much as possible, these are visually appealing for the audience. They must be dynamic enough to allow the presenter to convey the message.

Those key takeaways remind employees when they revisit their learning resources and allow them to ruminate on questions that fellow workers raise. 

To sum up this point, building presentation skills for instructional presentations requires:

• Ability to put complex concepts into simpler words
• Patience and a constant learning mindset
• Voice training to deliver lengthy speeches without being too dense
• Ability to summarize points and note the key takeaways
• Empathizing with the audience to understand their challenges in the learning process

The informative presentations take place in business situations, such as when to present project reports from different departments to the management. Another potential usage of these presentations is in SCRUM or other Agile methodologies, when a sprint is completed, to discuss the advance of the project with the Product Owner.

As they are presentations heavily dependent on data insights, it’s common to see the usage of infographics and charts to express usually dense data in simpler terms and easy to remember. 

Informative presentations don’t just fall into the business category. Ph.D. Dissertation and Thesis presentations are topics that belong to the informative presentations category as they condense countless research hours into manageable reports for the academic jury. 

Since these informational presentations can be perceived as lengthy and data-filled, it is important to learn the following professional presentation skills:

• Attention to detail
• Be able to explain complex information in simpler terms
• Creative thinking
• Powerful diction
• Working on pauses and transitions
• Pacing the presentation, so not too much information is divulged per slide

The leading inspirational platform, TEDx, comes to mind when talking about inspirational presentations. This presentation format has the peculiarity of maximizing the engagement with the audience to divulge a message, and due to that, it has specific requirements any presenter must meet.

This presentation format usually involves a speaker on a stage, either sitting or better standing, in which the presenter engages with the audience with a storytelling format about a life experience, a job done that provided a remarkable improvement for society, etc.

Empathizing with the audience is the key ingredient for these inspirational presentations. Still, creativity is what shapes the outcome of your performance as people are constantly looking for different experiences – not the same recipe rephrased with personal touches. The human factor is what matters here, way above data and research. What has your experience to offer to others? How can it motivate another human being to pursue a similar path or discover their true calling?

To achieve success in terms of communication skills presentation, these inspirational presentations have the following requirements:

• Focus on the audience (engage, consider their interests, and make them a part of your story)
• Putting ego aside
• Creative communication skills
• Storytelling skills
• Body language knowledge to apply the correct gestures to accompany your story
• Voice training
• Using powerful words

After discussing the different kinds of presentations we can come across at any stage of our lives, a group of presentation skills is standard in any type of presentation. See below what makes a good presentation and which skills you must count on to succeed as a presenter.

Punctuality

Punctuality is a crucial aspect of giving an effective presentation. Nothing says more about respect for your audience and the organization you represent than delivering the presentation on time . Arriving last minute puts pressure on the tech team behind audiovisuals, as they don’t have enough preparation to test microphones, stage lights, and projector settings, which can lead to a less powerful presentation Even when discussing presentations hosted in small rooms for a reduced audience, testing the equipment becomes essential for an effective presentation.

A solution for this is to arrive at least 30 minutes early. Ideally, one hour is a sweet spot since the AV crew has time to check the gear and requirements for your presentation. Another benefit of this, for example, in inspirational presentations, is measuring the previous presenter’s impact on the audience. This gives insights about how to resonate with the public, and their interest, and how to accommodate your presentation for maximum impact.

Body Language

Our bodies can make emotions transparent for others, even when we are unaware of such a fact. Proper training for body language skills reduces performance anxiety, giving the audience a sense of expertise about the presented topic. 

Give your presentation and the audience the respect they deserve by watching over these potential mistakes:

• Turning your back to the audience for extended periods : It’s okay to do so when introducing an important piece of information or explaining a graph, but it is considered rude to give your back to the audience constantly.
• Fidgeting : We are all nervous in the presence of strangers, even more, if we are the center of attention for that moment. Instead of playing with your hair or making weird hand gestures, take a deep breath to center yourself before the presentation and remember that everything you could do to prepare is already done. Trust your instincts and give your best.
• Intense eye contact : Have you watched a video where the presenter stared at the camera the entire time? That’s the feeling you transmit to spectators through intense eye contact. It’s a practice often used by politicians to persuade.
• Swearing : This is a no-brainer. Even when you see influencers swearing on camera or in podcasts or live presentations, it is considered an informal and lousy practice for business and academic situations. If you have a habit to break when it comes to this point, find the humor in these situations and replace your swear words with funny alternatives (if the presentation allows for it). 

Voice Tone plays a crucial role in delivering effective presentations and knowing how to give a good presentation. Your voice is a powerful tool for exposing your ideas and feelings . Your voice can articulate the message you are telling, briefing the audience if you feel excited about what you are sharing or, in contrast, if you feel the presentation is a burden you ought to complete.

Remember, passion is a primary ingredient in convincing people. Therefore, transmitting such passion with a vibrant voice may help gather potential business partners’ interest.  

But what if you feel sick prior to the presentation? If, by chance, your throat is sore minutes before setting foot on the stage, try this: when introducing yourself, mention that you are feeling a bit under the weather. This resonates with the audience to pay more attention to your efforts. In case you don’t feel comfortable about that, ask the organizers for a cup of tea, as it will settle your throat and relax your nerves.

Tech Skills

Believe it or not, people still feel challenged by technology these days. Maybe that’s the reason why presentation giants like Tony Robbins opt not to use PowerPoint presentations . The reality is that there are plenty of elements involved in a presentation that can go wrong from the tech side:

• A PDF not opening
• Saving your presentation in a too-recent PowerPoint version
• A computer not booting up
• Mac laptops and their never-ending compatibility nightmare
• Not knowing how to change between slides
• Not knowing how to use a laser pointer
• Internet not working
• Audio not working

We can come up with a pretty long list of potential tech pitfalls, and yet more than half of them fall in presenters not being knowledgeable about technology.

If computers aren’t your thing, let the organization know about this beforehand. There is always a crew member available to help presenters switch between slides or configure the presentation for streaming. This takes the pressure off your shoulders, allowing you to concentrate on the content to present. Remember, even Bill Gates can get a BSOD during a presentation .

Presentations, while valuable for conveying information and ideas, can be daunting for many individuals. Here are some common difficulties people encounter when giving presentations:

Public Speaking Anxiety

Glossophobia, the fear of public speaking, affects a significant portion of the population. This anxiety can lead to nervousness, trembling, and forgetfulness during a presentation.

Lack of Confidence

Many presenters struggle with self-doubt, fearing that they may not be knowledgeable or skilled enough to engage their audience effectively.

Content Organization

Organizing information in a coherent and engaging manner can be challenging. Presenters often grapple with how to structure their content to make it easily digestible for the audience. Artificial Intelligence can help us significantly reduce the content arrangement time when you work with tools like our AI Presentation Maker (made for presenters by experts in presentation design). 

Audience Engagement

Keeping the audience’s attention and interest throughout the presentation can be difficult. Distractions, disengaged attendees, or lack of interaction can pose challenges.

Technical Issues

Technology glitches, such as malfunctioning equipment, incompatible file formats, or poor internet connectivity, can disrupt presentations and increase stress.

Time Management

Striking the right balance between providing enough information and staying within time limits is a common challenge. Going over or under the allotted time can affect the effectiveness of the presentation.

Handling Questions and Challenges

Responding to unexpected questions, criticism, or challenges from the audience can be difficult, especially when presenters are unprepared or lack confidence in their subject matter.

Visual Aids and Technology

Creating and effectively using visual aids like slides or multimedia can be a struggle for some presenters. Technical competence is essential in this aspect.

Language and Articulation

Poor language skills or unclear articulation can hinder effective communication. Presenters may worry about stumbling over words or failing to convey their message clearly.

Maintaining appropriate and confident body language can be challenging. Avoiding nervous habits, maintaining eye contact, and using gestures effectively requires practice.

Overcoming Impersonal Delivery

In virtual presentations, maintaining a personal connection with the audience can be difficult. The absence of face-to-face interaction can make it challenging to engage and read the audience.

Cultural and Diversity Awareness

Presenting to diverse audiences requires sensitivity to cultural differences and varying levels of familiarity with the topic.

In this section, we gathered some tips on how to improve presentation skills that can certainly make an impact if applied to your presentation skills. We believe these skills can be cultivated to transform into habits for your work routine.

Tip #1: Build a narrative

One memorable way to guarantee presentation success is by writing a story of all the points you desire to cover. This statement is based on the logic behind storytelling and its power to connect with people .

Don’t waste time memorizing slides or reading your presentation to the audience. It feels unnatural, and any question that diverts from the topic in discussion certainly puts you in jeopardy or, worse, exposes you as a fraud in the eyes of the audience. And before you ask, it is really evident when a presenter has a memorized speech. 

Build and rehearse the presentation as if telling a story to a group of interested people. Lower the language barrier by avoiding complex terms that maybe even you aren’t fully aware of their meaning. Consider the ramifications of that story, what it could lead to, and which are the opportunities to explore. Then, visualize yourself giving the presentation in a natural way.

Applying this technique makes the presentation feel like second nature to you. It broadens the spectrum in which you can show expertise over a topic or even build the basis for new interesting points of view about the project.

Tip #2: Don’t talk for more than 3 minutes per slide

It is a common practice of presenters to bombard the audience with facts and information whilst retaining the same slide on the screen. Why can this happen? It could be because the presenter condensed the talk into very few slides and preferred to talk. The reality is that your spectators won’t retain the information you are giving unless you give visual cues to help that process. 

Opt to prepare more slides and pace your speech to match the topics shown on each slide. Don’t spend more than 3 minutes per slide unless you have to introduce a complex piece of data. Use visual cues to direct the spectators about what you talk about, and summarize the principal concepts discussed at the end of each section.

Tip #3: Practice meditation daily

Anxiety is the number one enemy of professional presenters. It slowly builds without you being aware of your doubts and can hinder your performance in multiple ways: making you feel paralyzed, fidgeting, making you forget language skills or concepts, affecting your health, etc.

Meditation is an ancient practice taken from Buddhist teachings that train your mind to be here in the present. We often see the concepts of meditation and mindfulness as synonyms, whereas you should be aware that meditation is a practice that sets the blocks to reach a state of mindfulness. For presenters, being in the here and now is essential to retain focus, but meditation techniques also teach us to control our breathing and be in touch with our body signals when stress builds up. 

The customary practice of meditation has an impact on imagination and creativity but also helps to build patience – a skill much needed for connecting with your audience in instructional presentations.

Having the proper set of presentation skills can be quite subjective. It goes beyond presentation tips and deepens into how flexible we can be in our ability to communicate ideas.

Different presentations and different audiences shape the outcome of our efforts. Therefore, having a basic understanding of how to connect, raise awareness, and empathize with people can be key ingredients for your career as a presenter. A word of advice: success doesn’t happen overnight. It takes dedication and patience to build communication skills . Don’t condition your work to believe you will be ready “someday”; it’s best to practice and experience failure as part of the learning process.

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Essay and report writing skills

Course description

Course content, course reviews.

Writing reports and assignments can be a daunting prospect. Learn how to interpret questions and how to plan, structure and write your assignment or report. This free course, Essay and report writing skills, is designed to help you develop the skills you need to write effectively for academic purposes.

Course learning outcomes

After studying this course, you should be able to:

• understand what writing an assignment involves
• identify strengths and weaknesses
• understand the functions of essays and reports
• demonstrate writing skills.

First Published: 10/08/2012

Updated: 26/04/2019

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Presentation vs Report Writing: What’s the Difference?

By: Author Shrot Katewa

I was sitting at my desk today while I stumbled upon a question by one of our patrons. It got me thinking if there was ever a difference between a Presentation and Report Writing? So, I did some research, and here’s what I found out!

The main difference between a Presentation and Report Writing is that a report is usually fairly extensive and gives a detailed account of the information on a particular topic. Whereas, a presentation is mostly a synopsis which highlights the key points that are important for the audience.

Since one of the key objectives of both – a presentation and a report is to give information to its intended audience, people often tend to confuse between the two. So, let’s understand the nuances in further detail.

Key Differences between Presentation and Report Writing

In order to make sure that we don’t end up creating an incorrect document the next we are tasked with an assignment, it is important for us to understand the differences between a presentation and report writing.

As I mentioned earlier, one of the purposes of both a presentation and a report is typically to provide insights or useful information about a certain topic.

However, the purpose of creating a presentation is to share information in a short period of time; usually not more than 15-20 minutes. Thus, it ends up being a synopsis of a topic rather than giving a detailed account on a particular topic.

Report Writing on the other hand goes into the intricacies involved within a particular topic.

For a research oriented report writing, the purpose of the report is often to capture the detailed account for the research conducted including (but not limited to) purpose of the research, methodology adopted for conducting research, observations and findings, discrepancies (if any), and the conclusion.

Writing a report often scientific approach and requires a technical understand of the subject.

2. Depth of Information

Another difference between a report and a presentation is the depth of information that is shared in the two types of documents.

As mentioned in the previous point, a report goes in great depth capturing the thought behind almost every single action taken by the researcher; thereby giving an in-depth understanding on the topic.

A presentation on the other hand picks up key pieces of information and aims to provide very specific details usually in the interest of the available time of the audience.

A typical example of a report would be a corporate annual report which explains the details of actions taken by the organisation and how it performed. This information is shared across multiple paragraphs usually accompanied by a table giving the performance details. Whereas, a presentation of the annual report only summarizes the key points on the performance of the company throughout the year.

3. Information Delivery

Another major difference between a presentation and report writing is the mode of information delivery.

Since a presentation is a piece of summarized information, it requires a person to share additional information while delivering the presentation. A presentation mostly contains visual cues along with a few points on each slide, which is accompanied with a talk given by an individual giving the presentation.

A presentation can be given in-person to a small group of people or even to a few hundred individuals in a large auditorium. Alternatively, a presentation can also be delivered online to several thousands of people across the globe using different softwares.

A report on the other hand doesn’t necessarily require to be presented. Since it contains detailed information, it can be independently read by people at their comfort.

Reading a report can take time as it is often spread across several hundreds of pages.

4. Method of Engaging the Audience

Yet another difference between a presentation and report writing is the manner in which it engages its audience.

A presentation depends upon the skill of the presenter to engage the audience. A person giving a presentation not only needs to make the presentation visually appealing, it also requires the presenter to entertain the audience by means of story-telling and humor (as deemed necessary) while delivering the presentation.

A report on the other hand depends on the capability of an individual to command a language to engage its readers. It needs the person writing a report to have a good grasp of the language in order to describe the information accurately and as briefly as possible while holding the interest of the audience.

In a research study done in order to compare the understanding capability of science students based information consumed in the two formats – Presentation versus Report format , it was observed that students understood the topic better when it was explained through a presentation rather than a report.

Perhaps, one can conclude that presentation is usually more engaging than a detailed report.

5. Skills Needed

Lastly, another difference between a presentation and report writing is the skills needed for each of the two activities.

Creating an effective presentation requires not only design skills, but also mastering the art of giving presentations! While the task of designing a presentation can often be outsourced, the knack of picking the correct topics to be covered in the presentation can’t be outsourced and is dependent on the presenter.

As a presenter, you don’t necessarily need to have great writing skills, but you surely need to know the art of story-telling, and leverage this for giving a presentation.

On the other hand, report writing requires creative (sometimes technical) writing skills. One also needs to be analytical.

How to Choose between a Presentation and a Report? Which is Better?

Choosing between creating a presentation or writing a report can be a difficult task for some. But, not being able to do so correctly can often lead to drastic (sometimes even embarrassing) circumstances.

Here are a few questions that you should ask yourself before starting creating a presentation or writing a report –

• How much time do I have with my audience? If you have only about 20 to 30 minutes with you audience to share the required information, it is perhaps better to give a presentation than to write a report. A report (unless written in less than 10 pages), will usually take more than this much time to be completely understood.
• Does your intended audience prefer to read or to hear/watch? People have their own preferences when it comes to consuming information. Some people like to read, while others prefer hearing or visual comprehension to gain knowledge. Be sure to ask them their preference, and make your decision accordingly.
• What are you good at – Presentation or Report Writing? If the above two questions are not important or if your audience doesn’t have a preference, a good way to start would be to focus on your strengths. Ask yourself – what are you more comfortable with? Is a creating and delivering a presentation? Or, is it writing a report? Make a decision based on your capability. A little introspection can definitely go a long way in helping you choose the right direction.

How to Create an Attractive Presentation?

If you end up deciding to go down the presentation route, then we’ve got you covered.

The main objective of this site is to help you create better presentations!

Thus, be sure to check out a few other posts on this website that provide little ninja tips on how you can make your presentations attractive in a few easy steps!

A good place to start would be by reading this post –

7 EASY tips that ALWAYS make your PPT presentation attractive (even for beginners)

Don’t hesitate to reach out to us if you have any specific questions. We would love to help you create better presentations!

Final Thoughts

As we understood in this article, even though delivering a presentation and report writing have a similar objective of sharing interesting information, they both have their differences.

Knowing what mode of information sharing to choose can often be critical. Thus, I hope this post has helped you understand some of the key differences between the two and how to choose whether to create a presentation or write a report.

Indepth Research Institute

Transforming people and organizations in Africa since 2003

Effective Report Writing Skills for Professionals from Corporate Organizations

• 1 What is Report Writing ?
• 2.1 Making decisions:
• 2.2 Business Communication:
• 2.3 Project management:
• 2.4 Communication with clients:
• 2.5 Problem Solving:
• 2.6 Company growth:
• 3.1 Business Reports: 
• 3.2 Research Reports:
• 3.3 Technical Reports:
• 3.4 Progress Reports:
• 3.5 Incident Reports:
• 3.6 Feasibility Reports:
• 3.7 Market Research Reports:
• 3.8 Executive Summary:
• 3.9 Case Study Reports:
• 3.10 Audit Reports:
• 3.11 Human Resources (HR) Reports:
• 4.1 Clarity and Accuracy:
• 4.2 Conciseness:
• 4.3 Objective Presentation:
• 4.4 Logical Organization:
• 4.5 Appropriate Language and Tone:
• 4.6 Visual Representation:
• 4.7 Executive Summary:
• 4.8 Source Citation and Supporting Data:
• 4.9 Grammar and proofreading:
• 4.10 Professional Formatting:
• 5.1 Read and evaluate quality reports:
• 5.2 Understand the Purpose and Audience:
• 5.3 Regular Writing Practice:
• 5.4 Request Feedback:
• 5.5 Use Plain and Simple Language:
• 5.6 Make Outlines:
• 5.7 Focus on the Executive Summary:
• 5.8 Use Visual Aids Carefully:
• 5.9 Revise and Edit:
• 5.10 Stay Organized:
• 5.11 Learn from Professionals:
• 5.12 Utilize Templates and Style Guides:
• 5.13 Practice Data Interpretation:
• 5.14 Maintain Industry Knowledge:
• 5.15 Celebrate Improvement:
• 6 Conclusion

What is Report Writing ?

Report writing is the process of creating a structured and organized document that presents factual information, findings, and analysis on a particular topic or subject. It is a formal way of conveying information to specific audiences, typically within professional or academic settings.

Reports serve as a means of communication , providing readers with a clear understanding of the subject matter and often include recommendations or actions to be taken based on the information presented.

The Importance of Effective Report Writing in Corporate Settings Include :

Making decisions:.

Well-written papers and presentations offer crucial information and analysis that aid in making well-informed choices. These documents are used by executives, managers, and other stakeholders to decipher complex data, spot trends, and evaluate potential risks and opportunities.

Business Communication:

Reports and presentations help with internal and external communication inside the organization. They provide updates, developments, and results, fostering accountability and openness.

Project management:

Reports are crucial for tracking and assessing project progress in business. They assist in keeping projects on pace and within their intended scope by tracking milestones, money allocation, and resource utilization.

Communication with clients:

Reports and presentations are useful tools for client communication. They support the development of trust and solid client relationships by clearly articulating proposals, project outcomes, and performance results.

Problem Solving:

Effective reports frequently include data-driven analysis and recommendations that help solve problems and discover ways to enhance company procedures.

Company growth:

Powerful tools for company growth include well-designed reports and presentations. Market research presentations, fresh idea presentations, and partnership or finance pitches can all be done using them.

There are Different Types of Reports and they Include :

Business reports: .

These reports provide information and analysis on business-related activities, performance, and strategies. Examples include sales reports, financial reports, marketing reports, and annual reports.

Research Reports:

A specific study or research project’s findings, data, and analysis are presented in research reports. They frequently incorporate methodology, findings, and recommendations.

Technical Reports:

These reports concentrate on specific technical information and are frequently associated with initiatives in engineering, research, or technology. They could consist of guidelines, processes, and technological data analysis.

Progress Reports:

Progress reports track the status and developments of ongoing projects. They update stakeholders on accomplishments, challenges, and next steps.

Incident Reports:

Incident reports record and examine errors, accidents, or occurrences that take place inside a company or community.

Feasibility Reports:

Feasibility reports assess the viability and practicality of a proposed project or idea. They weigh potential risks and benefits.

Market Research Reports :

Market research reports analyze market trends, consumer behavior, and competition to support business decision-making.

Executive Summary :

Although not a full report type, an executive summary is a condensed version of a longer report, highlighting the main points and conclusions.

Case Study Reports :

Case study reports focus on in-depth analyses of specific situations, events, or individuals.

Audit Reports :

Audit reports evaluate and assess the financial or operational performance of an organization.

Human Resources (HR) Reports :

HR reports may cover employee performance, recruitment, training , and other HR-related metrics.

Examples of Report Writing Skills that Professionals in Corporate Organisations should focus on Include :

Clarity and accuracy:.

Write in a clear and accurate manner to prevent ambiguity and make sure the readers can understand the information.

Conciseness:

Use as few words as you can while yet including all necessary information. Avoid using too many words and repetition.

Objective Presentation:

Present facts, statistics, and findings in an impartial, objective manner without including any personal judgments or feelings.

Logical Organization:

The report should be organized logically, with the content placed in a flow that is simple for readers to follow and understand.

Appropriate Language and Tone:

Use language and tone that are appropriate for your intended audience, keeping in mind their degree of knowledge and skill.

Visual Representation:

Use graphs, tables, and charts to visually represent complex data so that readers may rapidly understand it.

Executive Summary:

Include an executive summary at the start of the report that gives busy stakeholders a quick rundown of the key conclusions and suggested actions.

Source Citation and Supporting Data:

Provide solid evidence to back up all assertions and conclusions, and correctly credit all references to other sources included in the report.

Grammar and proofreading:

Before submitting the report, make sure it is free of typos and grammatical errors.

Professional Formatting:

To ensure consistency and professionalism, adhere to the organization’s report writing rules with regard to typeface, margins, headings, and other formatting elements.

Mastering these report writing skills will enable professionals to create clear, impactful, and informative reports that effectively convey their insights and recommendations to their target audience.

How to Improve Report Writing Skills in the Workplace

Read and evaluate quality reports:.

Examine well-written reports from a range of sources and sectors. Examine their composition, use of language, and manner of delivery to determine what makes them powerful.

Understand the Purpose and Audience:

Clarify the purpose of the report and determine the target audience before beginning to write. To meet their demands, adjust your terminology and level of detail as necessary.

Regular Writing Practice:

Write frequently, even if it’s not for formal reporting. You may improve your writing abilities and create a natural flow in your writing by practicing.

Request Feedback:

Share your drafts with your coworkers or superiors and solicit helpful criticism. Accept criticism with grace and apply it to your writing.

Use Plain and Simple Language:

Steer clear of jargon, difficult words, and tangled sentences. When writing, strive for simplicity and clarity.

Make Outlines:

To arrange your thoughts and rationally arrange the substance of the report, make an outline before you begin. An outline aids in ensuring that the report flows consistently.

Focus on the Executive Summary:

Concentrate on writing a strong executive summary that concisely summarizes the main themes of the report. It is essential to make the executive summary interesting and informative because many stakeholders only read it.

Use Visual Aids Carefully:

Include graphs, tables, and charts to display data in an eye-catching way. Make sure the visual aids, however, contribute to understanding the material and are not only ornamental.

Revise and Edit:

Never submit a report without first editing and rewriting it. Look for typos, grammatical problems, and consistency issues. To polish your writing and guarantee a professional result, editing is necessary.

Stay Organized:

Maintain a system to arrange your data, research, and reference resources. The quality of your reports will increase and time will be saved with a well-organized approach.

Learn from Professionals:

Participate in seminars on business writing or writing workshops. Gaining knowledge from specialists can give you insightful advice.

Utilize Templates and Style Guides:

Use report templates and style guides provided by your company. For professional reports, consistency in layout and writing style is crucial.

Practice Data Interpretation:

Develop your ability to accurately analyze and interpret data by practising it. You can deliver insightful arguments and reach solid conclusions using this skill.

Maintain Industry Knowledge:

Keep abreast of the most recent trends, studies, and advancements in your industry. Your audience will benefit from a report that is well-informed.

Celebrate Improvement:

Recognize your accomplishments and mark each milestone. It takes time to develop stronger report writing abilities, and being aware of your progress will spur you on to keep becoming better.

Improving report writing skills is an ongoing journey. By implementing these strategies and staying committed to self-improvement, you’ll become a more proficient and confident report writer in your workplace.

Mastering effective report writing skills is a pivotal asset for professionals in corporate organizations. The ability to communicate complex information clearly and concisely is a powerful tool that can influence decision-making, foster collaboration, and drive positive outcomes. By following the principles outlined in this blog post, you can elevate your report writing to new heights and become a persuasive communicator in your workplace.

Don’t miss this opportunity! Register now and unlock your full potential with our transformative course.

We have a firm belief that every organization has a unique purpose only they can fulfil in this world. We work with you in organizing your resources to exploit opportunities so that you can fulfil your purpose and realize full potential. We build the capacity of people, processes and systems for organizational success and growth as well as nurturing a thriving ecosystem.

Ready to enhance your skills and boost your career? Explore our corporate training programs now and start your journey to success.

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Search for a Glomacs Course by Keywords

An Interactive 5-Day Training Course

Advanced report writing and presentation skills, how to prepare and present clear, concise, and convincing reports and presentations, classroom sessions:, introduction.

This GLOMACS highly participative training course on Advanced Report Writing and Presentation Skills, will help the delegates achieve a high level of skill and understanding needed to prepare high quality presentations. That is, how to focus your objectives, your audience, and your main messages.

It also includes many advanced methods of “bringing their presentations to life” with confidence, authority, and a way to interact with the audience in a way that will both entice and captivate the audience.

The delegates will learn how to create a captivating presentation using the series of real-life presentations and understand the proper way of storytelling. The delegates will acquire the knowledge of several different software tools for creating presentations, and the ability to achieve advanced level of knowledge in the use of PowerPoint.

By the end of this Advanced Report Writing and Presentation Skills training course, participants will be able to:

• Structure reports effectively using the “Pyramid Principle” storytelling methodology
• Create impactful reports using professional business language and charts
• Repurpose written reports for use as powerful presentations
• Deliver presentations to influence key decision-makers
• How to gain and retain confidence to present in front of the audience
• Understanding the power of “connection” with the audience
• Advanced design skills and techniques of PowerPoint and other presentation aids
• Better communication skills through animation, simulation, and use of videos
• Ability to create a captivating story for every presentation

Training Methodology

The Advanced Report Writing and Presentation Skills training course will combine presentations with interactive practical exercises, supported by video materials, activities, and case studies. The seminars will use the most up-to-date presentation and interactive methods of work with the group's modernization, focusing on problem identification in the thematic area, and group work of the participants on finding solutions, or ways to solve the identified problems through the discussion of practical examples and tasks.

Organisational Impact

This Advanced Report Writing and Presentation Skills training course will focus on the development of successful communication skills that add value to the organisation in which they work. This will include:

• Techniques for achieving successful technical reports and presentations
• Empowering others with powerful communication skills
• Better able to achieve report and presentation objectives
• Leadership communication strategies to achieve company goals
• Reduce time and effort in preparing reports and presentations

Personal Impact

Participants on the Advanced Report Writing and Presentation Skills will develop the personal skills to be an effective leader of a work group. This will include:

• Strategies for achieving successful outcomes from technical report writing and presentations
• Knowing how to best prepare and present information for improved results
• The ability to motivate oneself and others through enhanced communication
• Increased confidence and awareness when presenting
• Development of personal communication and presentation skills

WHO SHOULD ATTEND?

This GLOMACS Advanced Report Writing and Presentation Skills training course is designed to develop essential communication, writing and presentation skills. It is designed for experienced Managers, Directors, Senior Leaders, and Technical Professionals looking to acquire the essential techniques to prepare and present high-quality reports and presentations.

Reporting Scope and Structure

• Key principles and definitions
• Scoping a report based on your objectives
• Organizing content to match audience
• Complication
• Answer (how, why, or what)
• Deductive reasoning
• Abductive arguments
• Content, Substance and Getting You Message Clear
• Planning for the perfect presentation
• Seven step preparation model
• Researching the audience and setting time related objectives

Report writing and presentations editing and improving

• Key principles of editing and making your writing clear, concise and convincing
• Developing a 'lean & fit' writing style to your content
• Tailoring our message to the reader’s needs
• Is the reader clear as to WHY we are writing?
• Clear and concise writing editing techniques
• Active and passive voice (what is the difference and guidelines for use)
• Traits of organized writing and presentation
• Empirical data
• Anecdotal data
• Finding the “So What?” and connecting with audience
• Generating conclusions and creating a call to action
• Presenting recommendations using Opportunity Charters

Repurposing Reports for Presentations

• Fundamentals of data visualization
• Gene Zelazny’s Approach to visual aids
• Determining message (Purpose, audience & key idea)
• Design principles for creating high-impact slides in PowerPoint
• How to structure your slide presentation - examples
• Time-saving tips to create PowerPoint slides in a hurry
• The use of templates, colour, shapes, and design tips
• How to create notes, handouts and using as a presenter
• Creating a ‘map’ for your audience
• Planning sessions

Presentation Skills

• Key principles of professional presentations
• Harnessing nerves in a creative way
• Talk, Sound and Look Like a Professional
• The importance of good eye contact in presenting
• Body language and assertiveness
• The differing skills for small or platform presentations
• Step into another person’s shoes to appreciate their motivation
• The importance of first and last impressions
• Opening with a bang – icebreakers and setting the tone
• Guiding audience through report body with a clear structure
• Using transitions
• Ending memorably
• Visual elements
• Vocal elements
• Verbal usage
• The final presentations
• The keys of effective presenting and technical report writing
• Action planning

Advanced Presentation Skills

• Getting interaction and engagement
• Handling questions and staying on track
• Sources of images, artwork, and video
• Embedding video, graphs, pictures, and other elements
• Using transitions, animation and creative effective
• How to make your own video presentations using PowerPoint
• Venue considerations and why they are so important
• Identifying comparison (Component, time-series, item, frequency & correlation)
• Selecting chart type (Column, bar, pie, line & bubble)
• Practice sessions

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10 Reporting Skills and How To Improve Them

Discover 10 Reporting skills along with some of the best tips to help you improve these abilities.

In any job, being able to communicate information clearly and concisely is essential. This is especially true in positions where you are responsible for writing reports. A well-written report can offer key insights and data that can help drive decision-making in an organization.

In this guide, we’ll discuss what reporting skills are, why they’re important, and how you can improve your own reporting skills.

Financial Statements

Management reporting, regulatory filings, revenue projections, account reconciliation, general ledger, business knowledge, presentation skills.

Financial statements are important because they provide a snapshot of a company’s financial health at a given point in time. These statements include the balance sheet, income statement, and statement of cash flows. Financial statements can be used to make decisions about whether or not to invest in a company, how much to pay for a company’s stock, and how to allocate resources.

Management reporting is the process of providing information to managers that helps them make decisions. This information can be in the form of reports, charts, graphs or other visuals. Management reporting is important because it helps managers keep track of the progress of their teams and projects. It can also help managers identify problems and make changes if necessary.

Managers need to be able to understand the information they’re being given and use it to make decisions. They also need to be able to communicate this information to their teams. Good management reporting requires good communication skills, an understanding of the project or team you’re managing and a knowledge of the data you’re being given.

Regulatory filings are important because they are required by law. Companies must file certain documents with the government in order to do business. These documents include annual reports, quarterly reports, proxy statements and more.

Regulatory filings are important because they provide investors with important information about the company, such as financial statements, management changes and corporate governance. Regulatory filings are also important because they help to ensure that companies are complying with the law.

Revenue projections are an important reporting skill because they help businesses plan for future revenue and expenses. Revenue projections can be used to determine whether a business has enough money to cover its expenses, and they can also be used to make decisions about whether to expand a business or to make investments.

Revenue projections are based on past revenue and on assumptions about future revenue. Past revenue can be used to predict future revenue if the business has a history of consistent revenue growth. Future revenue can be predicted if the business has a history of steady sales. Revenue projections can also be used to make assumptions about future expenses.

Account reconciliation is the process of ensuring that all transactions in a company’s books balance. This includes both incoming and outgoing transactions, as well as any adjustments that need to be made. Account reconciliation is an important part of the reporting process because it ensures that the company’s financial statements are accurate.

Account reconciliation can be a time-consuming process, but it is important to make sure that all of the transactions are accounted for. To do account reconciliation, you will need to go through each transaction in the company’s books and make sure that the amounts match up. You will also need to make any necessary adjustments to the company’s books.

Compliance is the process of ensuring that policies and procedures are followed correctly. It’s important in any organization, but it’s especially important in organizations that deal with sensitive information like healthcare providers, financial institutions and government agencies.

Compliance officers are responsible for ensuring that employees are following the rules and regulations set out by the organization. They might conduct audits, review policies and procedures, and provide training to employees. They’re also responsible for reporting any violations to their superiors.

Compliance is an important skill for reporting because it ensures that policies and procedures are followed correctly. It’s important to ensure that sensitive information is kept secure and that employees are following the rules.

The general ledger is an important reporting tool because it allows you to compile financial information from a variety of sources into one report. The general ledger can be used to create financial statements, such as the balance sheet and income statement, as well as to generate other reports, such as cash flow statements. The general ledger is important because it allows you to track financial information from start to finish, ensuring that all transactions are recorded correctly.

Quickbooks is a popular accounting software used by small businesses to track their finances. Quickbooks can help businesses track their income and expenses, prepare tax returns, and more. Quickbooks can also be used to create reports, which are important for businesses to use to track their financial progress and performance.

Quickbooks reports can be used to track sales, expenses, profits, and more. Quickbooks reports can also be used to track important business metrics, such as turnover, profit margin, and cash flow. Quickbooks reports are important for businesses to use to track their financial performance and progress.

Business knowledge is important for reporting because it helps you understand the information you are presenting and how it relates to the business. When you have strong business knowledge, you can identify trends and make recommendations based on your analysis. This makes you a valuable member of the team and can help you advance your career.

Presentation skills are important for reporters because they need to be able to deliver information in a clear and concise manner. They also need to be able to engage with their audience and ask questions to keep the audience interested. Additionally, reporters need to be able to use visuals effectively in their presentations to help their audience understand the information.

How to Improve Your Reporting Skills

1. Understand the basics of financial statements The first step to improving your reporting skills is to understand the basics of financial statements. This includes understanding the balance sheet, income statement and cash flow statement. Each of these statements provides different information about a company’s financial position.

2. Know the different types of reports There are many different types of reports that you might be asked to create as a financial analyst. Some common types of reports include management reports, regulatory filings, revenue projections and account reconciliations.

3. Understand the purpose of each report Before you can start creating reports, you need to understand the purpose of each report. This will help you determine what information needs to be included in the report.

4. Know your audience It’s important to know who will be reading your reports. This will help you determine the level of detail that needs to be included in the report. For example, a report for senior management will likely be different than a report for the board of directors.

5. Gather the necessary data Once you know the purpose of the report and the audience, you can start gathering the necessary data. This data can come from financial statements, accounting records, surveys or other sources.

6. Organize the data Once you have gathered all of the necessary data, you need to organize it in a way that is easy to understand. This might include creating charts, tables or graphs.

7. Write the report After the data is organized, you can start writing the report. Be sure to include all of the required information and present it in a way that is easy to understand.

8. Proofread the report Before you submit the report, be sure to proofread it for any errors. This includes grammar, spelling and factual errors.

9. Submit the report Once the report is complete, you will need to submit it to the appropriate person or persons. This might include your manager, the board of directors or other stakeholders.

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Report Writing and Presentation Course

Price: nz$ 1295 / £ 595 / zar 8495, take your business report writing skills to new heights, learn how to write and present compelling, professional business reports.

The Report Writing and Presentation Course teaches you how to structure, write and verbally present a professional report. You will learn what to leave out and what to include in order to engage your readers and audience members.

This course is essential for technical specialists or managers whose career growth depends on being effective and persuasive as a business report writer.

This is an intensive course aimed at developing your career as a manager or subject matter specialist. Your employer will also benefit from your professional development.

The Report Writing and Presentation Course Gives You...

No automated marking.

We use traditional methods of assessing work, as editors at publishing houses would. No generic feedback!

A Flexible Schedule

Work wherever and whenever you want. You can easily fit our courses around work and other commitments.

Relevant, Usable Content

Easy-to-digest course notes that capture a lifetime of writing experience, ready for you to apply to your own writing.

Ongoing Assessment

Your writing is assessed continuously as your course progresses.

Expert, Individual Feedback

Get prompt, honest, detailed feedback on every assignment from an award-winning writer. We focus on your unique writing strengths.

No Peer Reviews!

You will only be assessed by your tutor, a leader in their field. No more guessing and wondering how to write; you'll be guided line by line.

Discover How to Write Reports With Ease

Impress your team with your clear and persuasive reports.

This online writing course consists of five modules. Each module has a practical component.

At the end of the course, a verbal presentation must be made. This has to be done in a work environment and be peer and/or line manager evaluated.

You will plan and create a persuasive presentation and learn how to respond appropriately and effectively to critical questions. In addition, you will learn how to self-evaluate and take evaluative comments from line managers and colleagues on board in order to continuously improve your skills.

On this course, you will:

• create a strategy based on proven theories and techniques
• plan, organise and write an effective report in good business English
• edit your work effectively
• deliver a convincing verbal report
• present your written report in a visually attractive way
• tie up the loose ends and submit your report

'I was extremely happy with all the materials and course content. Susan is a wonderful lecturer: her feedback was always constructive, informative, kind and insightful. She is also very approachable, open and supportive. She is absolutely the best. I learnt more than I ever dreamed I would.'

Theresa de beer, course overview, price includes vat/gst, number of assignments, the assignments vary in length., number of modules, these modules include around 200 pages of course notes., course duration, work at your own pace – up to a maximum of 14 months., start date: anytime.

Working with an individual tutor means you can start the course at any time.

ADMISSION REQUIREMENTS

• Basic writing skills are essential.
• Computer skills, e-mail and Internet access required.
• No previous tertiary qualification required.

Tutor for this Course

Susan williams.

Susan Williams is the founder and managing director of Prose&Coms, an innovative communications company specialising in corporate publications, training and storytelling for strategic, motivational and therapeutic purposes.

She holds a BA degree with a specialisation in Languages and Philosophy, two BA Honours degrees in Philosophy and Applied Linguistics and a Postgraduate Diploma in Education.

With a strong background in education and vast experience working at multinational corporations, Susan consults and offers services in her areas of expertise. Since starting her business in 2000, she has been contracted to manage numerous group publishing projects with international distribution.  In addition, she has first-hand experience in developing corporate and technical training video scripts and presentations, as well as superb induction and other internal/public training programmes.

Susan tutors the Report Writing and Presentation Course, the Write Better Letters Course, the Write Better Newsletters Course and the Writing Coach Course.

Course Curriculum

• Understand the elements of effective and persuasive communication
• Create a report writing strategy
• Plan for a varied audience
• Research and list legislation and policies
• Writing assignments
• Understand the attributes and properties of reports
• Follow a process to plan, organise and structure a report
• Analyse and evaluate a workplace report
• Apply a seven-step process to collect, collate and complete a business report
• Use correct grammar and punctuation to avoid common writing errors in writing a report
• Create a professional, readable and visually attractive report
• Follow a three-step editing process
• Understand the cornerstones of a presentation
• Define the various purposes of presentations and plan the correct structure
• Gather, analyse, organise and deliver technical information meaningfully
• Use rhetorical devices and elements of persuasion to engage your audience
• Effective presentation skills (wow your audience)
• Use presentation software effectively
• Think on your feet and respond to questions effortlessly
• Use techniques to overcome common speech and presentation problems
• Apply critical thinking and evaluation techniques to continuously improve your presentations

What Our Students Say

Get these additional benefits, lifetime course access.

Benefit from free lifetime access to future course updates and access to our writing resources.

Work at Your Own Pace

Our courses work around you. You can pace your course around your busy life.

500+ Bonus Articles on Our Blog

A superb, constantly updated resource with articles on writing and interviews with writers.

Work Opportunities

Top students are invited to join our writers and editors for hire service.

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We'll help you keep up to date with the latest competition announcements

Join a Community of Writers

You will have access to our friendly Facebook community, daily writing tips and writing inspiration.

Risk-Free 100% Money-Back Guarantee

We are so confident that you will love your course that if you’re not 100% satisfied with the quality of our training, simply ask for a refund within 30 days.

Complete the Application Form to Enrol on the Report Writing and Presentation Course

You will receive an approval email and invoice within one working day.

Should your form not submit, please let admin know at [email protected]

Questions? We've Got Answers

Detailed course notes covering the content of each module will be emailed to you. At the end of each module, you will be required to complete one or two writing exercises. Once the writing assignment has been completed and emailed to your tutor, you will receive an assessment and feedback, and the module will be considered complete.

Absolutely. You have direct communication with your tutor for the duration of the course. The more questions you ask, the more you will get out of the course.

You will get lifetime access to the course. You will also benefit from future updates and improvements to the course.

For the majority of our courses, only your tutor will see your work. It will remain completely private unless you get it published. The journalism courses might see your work published in the public domain, but you do have the final say as to whether or not this happens.

You will receive a Writers College Certificate upon successful completion of the course, provided you meet the following conditions: 

You must have completed all writing assignments.

The course must have been completed within eight months of registration.

A minimum average of 50% must be achieved.

• Good writing skills are essential.
• You will need feedback from peers or management for your written report and verbal presentation.
• Computer skills as well as email and Internet access are required.
• No previous tertiary qualification is required.

Because you will work with an individual tutor, you can start your course as soon as your application has been approved. There are no specific start dates as would be the case with a traditional college.

An application is usually approved within one working day. Once we receive proof of payment, your can start your course.

You could be starting your course today!

Reading time: 5 hours

Writing time: Up to 40 hours

Research time: Up to 20 hours, depending on the complexity of your report topic

Once your application has been approved, you will receive notification of approval and an invoice via email. As soon as we receive proof of payment, the first module as well as your tutor’s email address and your login details will be sent to you. Your tutor will also be in touch to welcome you.

Any work created on our courses is owned by you. We will never make a claim to anything you produce. We follow the rule that copyright subsists with the creator (you).

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Advanced Technical Report Writing and Presentation Skills

This course provides technical professionals with the written communication skills to structure and write effective reports confidently, competently and persuasively.

Description

An effective business report captures and provides the right level of information on findings or projects accurately and logically.

Report Writing for Technical Professionals is designed to help technical professionals improve report writing skills, sharpen up and deliver reports that are concise, logical and persuasive. One thing is for sure, the more effective reports are, the greater the chances for a successful outcome.

Technical writing involves the ability to understand technical language as well as being able to express that knowledge in a clear, concise, and coherent manner. Our two day report writing course is extremely practical giving participants the opportunity to analyse technical writing in terms of language, grammar and style.

Delegates will have to identify three things they can implement in their workplace immediately upon their return. They will be encouraged to discuss these with their Manager or Supervisor when they get back to work.

Course Objectives

• Write for a particular target audience, and adapt the same material for different audiences.
• Formulate the purpose and goal of the writing, and develop an approach and method of persuading the audience of your main points.
• Order and structure the material and the flow of information in a manner to support your argument.
• Given the purpose and the persuasive message, create a report outline, and know how the various sections are going to link together to support the persuasive message.
• Recognise the value of writing in plain English.
• Recognise the value of visual material in technical reports, and be to match the verbal message with a graphical message
• Recognise the importance of layout, and the non-verbal messaging in the preparation of reports.
• Write effective technical reports and procedures that cater to the needs of their target audience
• Present complex experimental data in a logical, clear and concise manner making optimal use of graphs, charts and tables
• Build credibility by following the conventions of scientific writing to support explanations and arguments
• Ensure technical documents achieve maximum impact by efficiently structuring the data and avoiding common written English mistakes
• Analyze experimental data using the principles of statistical analysis

New skills you will learn:

• Preparation, planning and research
• Identifying the purpose of the report
• The challenges of presenting technical information
• Effective report writing fundamentals
• Using relevant and appropriate language
• Proof-reading and editing

Who is this Training Course for?

• Heads of Engineering Departments
• Project Managers
• Electrical Engineers
• Civil Engineers
• Mechanical Engineers
• Plant Engineers
• Production Engineers
• Supervisors
• Contractors
• Sub-contractors
• Graduate engineers
• And anyone interested in improving their report writing and presentation skills

The Course Content

Module 1: Defining the Features of Technical Writing

• Principles and Strategies of Technical Report
• Knowing Your Audience, Purpose and Length of Report

Module 2: Formatting Technical Reports

• Headings, Chapters and sections
• Running headers and footers
• Types of reports and templates to use

Module 3: Get to the Point-Discovering the Main Idea and Arranging Details in Logical Sequence

• Writing styles & techniques
• The 12 golden rules of Writing

Module 4: It Takes Two- The Importance of Audience  Awareness

• Focus on your audience’s needs
• Deter word choice, tone, and amount of details to include

Module 5: Style of Writing

• Writing Clear Sentences and paragraphs
• Remove Jargon, Redundancy and Wordiness

Module 6: Graphic Details- Punching Up the Presentation

• Kinds of graphics and their messages
• Suitability for placement in a graphic representation

Module 7: Group Practice and Interactive Session

• Spotting common language problems ( lengthy and confusing sentence structures, weak vocabulary, etc)
• Editing Content, Logic and Language
• Guided writing practice with examples

Participants are to bring along their reports for group learning, editing and discussion

Module 8: Putting it all together

• Drafting – the mindset to avoid writer’s block
• Checking your own
• Giving and receiving constructive feedback – what makes a review effective?

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The course will also provide insight into an international perspective of corporate governance.

This course covers how to prevent fraud from happening, how to detect fraud, the tools to investigate fraud, and how to gather a case for prosecution.

The Effective Risk Management short course will equip you with the relevant knowledge of principles, tools and techniques that would engender overall improved performance in operational risk management. 

This exciting seminar will help you to fully embed a risk culture across the whole organization, and develop a coordinated top down approach where every function evaluates its risks on a continuous and consistent basis. It will help you change the focus from risk avoidance to one of value creation and create a fully risk embracing culture.

Learn simple concepts that help you improve your meeting facilitation and communication skills, and become a better team leader through easy meeting tactics.

The Business Communications Skills online course has been designed to equip you with the tools to communicate effectively across the gamut of business channels – from interpersonal communication and communicating in meetings, through to effective use of digital channels.

Develop your presentation skills to transform yourself from inexperienced speaker to skilled presenter through planning and practice. Learn how to captivate your audience and improve at presenting your ideas with conviction, control and without fear.

Our Business writing course aims to develop students' skills to write clear, concise, and effective emails, memos, letters, minutes and proposals, using the appropriate register, tone, language structure, and word choice.

Business writing skills to communicate, effectively, build healthy business relationships and become more productive. Aligned to US. No. 12153 – Use the business writing process combined with Speed Writing to compose minutes and professional texts required in the business environment

Since much of today’s business is done over the phone and email, using correct telephonic and email etiquette is important! Phone, email, or text? Learn what communication method to use when.

Business Communication and Report Writing emphasizes effective business writing and covers letters, memoranda, reports, application letters, and resumes. Includes the fundamentals of business communication and an introduction to international communication.

This one-day course helps the delegates in developing interactive and responsive communication style. Communication is one of the leading factors that result in a positive outcome of the organisation. This course is highly beneficial for those who wish to enhance their communication skills and build strong interpersonal relationships in the workplace. The course includes fundamental of communication, benefits of effective communication, conflicts, interpersonal skills and its importance.

The purpose of Roads, Storm Water Drainage Construction and Maintenance is to provide the student with both the practical and theoretical knowledge of the practices, procedures and equipment necessary for road construction, required by professional engineers.

The latest general condition of Contracts for Construction works from SAICE GCC 2015 CPD accredited: 2 CPD Points

Sustaining existing businesses is fundamental to the growth of the South African Economy and to our future socio political stability.  Institute of Corporate Learning addresses entrepreneurial development through offering the following dynamic programme.

A two-day course to introduce and improve skills in construction project planning, scheduling and programming

A two-day course to introduce and improve skills in construction project planning, scheduling and programming.

A two-day course to help candidates understand the complexity and importance of contract administration and quality control.

The latest general condition of Contracts for Construction works from SAICE GCC 2015 CPD accredited: 2 CPD Points.

This course will provide participants with detailed understanding of Planning, Writing & Managing Quality SLAs.

The Quality Customer Service training programme is for delegates to become more professional and effective in the way they handle both face to face and telephone service when dealing with internal and external customers. Delegates will understand the impact on them and their organisation of providing the best possible service learning to communicate with customer’s in a professional and effective manner.

This course aims to familiarise you with computers and Microsoft Windows, while learning basic computer, mouse and keyboard skills in a supportive classroom environment.

The POPIA course is an engaging, illustrative, and interactive course. It is based on the Protection of Personal Information Act (POPIA), a comprehensive privacy law that is mandatory for all businesses within the private and public sector that process personal information in South Africa. Using illustrative graphics, animations, and real-life examples, the course details the crucial elements of POPIA that businesses should be aware of in order to comply.

Course on Artificial Intelligence and future tech at work

Discover how to protect your data and make your organisation POPI Compliant.

The programme has been specifically designed to provide you with a highly practical guide to the key skills; strategies and techniques that you will need in the handling of IT security issues. 

This programme is designed to equip delegates with the skills necessary to understand, plan for and implement an Electronic Document and Records Management System (EDRMS).

This skills programme will provide the learner with the knowledge, skills, attitudes and values required to create and maintain an effective record keeping system in an organization with regard to record keeping and mailing procedures.

This course provides the knowledge required to pass the Microsoft AZ-900 exam. This course is beneficial for those that will be using Microsoft Azure, whether they are administrators, developers, or database administrators.

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

Perform powerful data analysis with DAX for Power BI, SQL Server, and Excel

This Microsoft Word training course aims to provide new users with the essential skills needed to create, edit and print professional looking documents using text, tables, lists and pictures as well as covering simple mail merge

This Microsoft Word training course aims to provide users with the skills to work with larger documents efficiently, create standard documents for repeated use as well as covering advanced mail merge techniques.

This Microsoft Word training course aims to provide experienced users with the skills to work with document referencing features, longer document tools, tracking changes, document protection, diagrams and develop automation using fields and macros.

This course aims to provide new Excel users with a foundation knowledge of Excel’s core features such as formulas, formatting, navigation, printing and creating charts.

This course aims to provide more experienced users with proficient skills in Excel’s three major strands: formulas, list management and charts, as well as providing tips to assist efficiency.

This course aims to provide experienced Excel users with proficient skills in developing more complex formulas, list analysis using a variety of tools and creating simple macros as well as features and tips to assist efficiency.

The course guides you through the basic and advanced features of Excel to help you discover the gems hidden inside. From data analysis, to visualization, the course walks you through the steps required to become a superior data analyst.

This short course will allow you to become productive by acquiring a basic understanding of Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook, for everyday professional use.

This Microsoft PowerPoint training course aims to provide new PowerPoint users with the essentials skills needed to create, edit and present professional looking presentations using text, tables, diagrams, charts and pictures as well as providing presentations tips.

This Microsoft PowerPoint training course aims to provide experienced PowerPoint users with the skills to work with PowerPoints more advanced features such as masters, creating templates and themes, and using media such as video and audio to expand your presentation as well as providing tips to assist efficiency.

This Advanced Microsoft PowerPoint 2016 training class is for PowerPoint 2016 users who want to build upon their basic skills. Students will use advanced techniques such as working with Masters and Special Effects within their presentations.

Essentials for Educators and Skills Development Facilitators

The course begins with the basic concepts and leads students through all the functions they’ll need to plan and manage a small to medium-size project, including how to level resources and capture both cost and schedule progress.

The Basic Fire Fighting course is a step up from the Basic Fire Awareness course and entails additional firefighting techniques and how to apply them in a safe and correct manner.

Chairing Disciplinary Hearings course will empower delegates who participate in disciplinary enquiries with relevant up-to-date labour legislation procedures within the South African legal framework.

This course investigates the Employment Equity Act and all of its ramifications for organisations. The training ensures that Employment Equity Committees understand their role and function. The course looks at the legal reporting requirements of organisations as per affirmative action reports.

Ideal for staff in any sector, this course provides delegates with an understanding of how the values, opinions and prejudices of an individual can influence those around them, and how this can lead to discrimination. Delegates will gain awareness of the value of equality, diversity and inclusion and will be encouraged to promote equal opportunities in the workplace

This ICL training course will empower you in becoming an Employee Relations Specialist who understands the importance of building a conducive environment for the employees.

Ethics training course helps the members of an organisation judge the moral legitimacy of their decisions, enabling them to apply moral principles and values in business decision-making.

This workshop will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings.

This course aims to improve participants’ ability to deal with special interventions for gender equality and mainstreaming of gender equality when designing, implementing and monitoring development interventions.

This course gives new managers and supervisors a great foundation to succeed in their new roles and deliver the desired performance and results they themselves expected when they said “yes” to the new post.

The Balanced Scorecard Course provides participants with the tools they need to build, implement, and sustain a balanced scorecard planning and management system in their organization.

This course is suitable for managers and team leaders who have had little or no formal training in employment law or performance management. It is also a helpful refresher for more experienced managers to bring them up to date on legislation and procedural changes, and to check their methods against best practice.

This course provides the learner with a basic knowledge of the responsibilities pertaining to the Occupational Health and Safety Act (OHS Act).

Building Credibility & Demonstrating ROI of Human Resources

Acquire the skills and ability to solve problems and make decisions quickly and effectively in the workplace. This is a critical skill for all staff, team leaders and managers.

This course teaches you to be aware of, and to manage, emotions and relationships. It will teach you how to connect with peers and subordinates and how to manage your own emotions, as well as the emotions of others. This can play a part in determining how successful you are in both the business environment and your personal life.

This highly interactive two-day workshop is designed to provide induviduals, who need to overcome objections and difficulties, with a basic comfort level to negotiate in any situation and includes techniques to promote effective communication and gives you techniques for turning face-to-face confrontation into side-by-side problem solving.

Methods and Techniques for Effectively Combating Anger & Stress

This one-day Assertiveness training course covers the basics of assertiveness – what it is and the challenges people face when being assertive. It will provide you with the tools and skills you need to think and act more assertively.

Learn effective conflict management techniques and resolution strategies to address confrontation in the workplace.

Two Days to Turbo-Boost your Time and Task Management skills

With our comprehensive Improving Mindfulness course, you will begin to identify your patterns of thinking. As you learn to practice mindfulness, you will cultivate positive emotions that will have a dramatic effect on the work environment.

Gain a unifying, powerful and generally applicable negotiation methodology. Your success and failure in business (and, indeed, in many aspects of life itself) will be correlated with your ability to negotiate effectively

This course is designed to help entry level staff develop self-awareness, effective interpersonal skills, help understand and manage their emotions, and lastly unleash passion, energy and self-motivation.

Learn the concepts behind networking and how to brand yourself to achieve your professional goals

This One-day workshop should help individuals enhance their efforts to find sustainable solutions and learn new ways to approach problem-solving to reach win-win decisions.

This Business Etiquette course will help trainees acquire the skills they need to quickly adapt, integrate and succeed in variety of business situations and interactions.

Extract, transform, and analyse data with business intelligence software frequently seen as the next step after Excel.

The Advanced Construction Contracts course will equip you with progressive knowledge on construction contract law and an in-depth understanding of the major construction contracts that are currently used in South Africa.

Win tenders based on clear winning strategies and a legal understanding of the process.

The purpose of this short course is to develop levelling skills required for setting up a levelling instrument, transferring levels, bookings levels and setting out excavation profiles and to develop basic setting out skills required for using a metric tape, survey accessory equipment, preserving survey points, using ranging rods, setting out right angles and controlling levels.

This course is specifically developed for employees working in an office and administration environment where the principles of records management is vitally part of legislative pieces. Records Management provides an understanding of basic record management principles and how they affect daily work.

Shaping the Future of Water Management

This course is on O & M focusing on water and sanitation infrastructure and equipment with an emphasis on system continuity in order to provide maximum service for continued consumer satisfaction.

This conference will have particular importance in the search for modern, drone-based solutions to ensuring the safety and security of people and property in Southern Africa.

The course is designed for individuals who have a basic understanding of board meetings and the need for minutes, and who want to improve their skills and knowledge in this area. Participants should have good communication and writing skills, as well as an attention to detail and the ability to stay focused during long meetings.

The course is available in two Formats:- 1. Using your painting machine (you supply it) 2. Using only handwork method (no machine required).

IS YOUR ROADMARKING CONTRACTOR DOING IT RIGHT - OR DOING YOU IN? Personal attendance-based with theoretical and practical elements.

A full day course, with time for Q&A and after session discussion with each presenter. Samples of new products, test methods and instruction sheets will be available.

This course is designed to equip your staff with the essential skills and knowledge required to excel in providing exceptional customer support through digital platforms.

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