the walt disney studios harvard case study analysis

Among the highlights included in new research papers, case studies, articles, and books released this week by Harvard Business School faculty:

Walt Disney Studios has a unique strategy among major Hollywood studios: "Disney produces nearly twice as many tentpole [blockbuster] movies as any other major Hollywood film studio, but fewer movies overall than all but one of its rivals," according to Anita Elberse, who outlines the risky big-bet strategy in a new case study, The Walt Disney Studios .

Employees can been seen as less competent if they express distress at work. Alison Wood Brooks and colleagues suggest this problem can be mitigated if the person reframes their distress in terms of passion. Managing Perceptions of Distress at Work: Reframing Emotion as Passion , is scheduled to be published in a forthcoming issue of the journal Organizational Behavior and Human Decision Processes .

A decision in 2011 by the federal government to pay its small contractors in just 15 days had a surprising effect: job growth. "... we find payroll increased 10 cents for each accelerated dollar, with two-thirds of the effect coming from an increase in new hires and the balance from an increase in earnings," write researchers Jean-Noel Barrot and Ramana Nanda. Read their study, Can Paying Firms Quicker Affect Aggregate Employment?

A complete list of new research and publications from Harvard Business School faculty follows .

Social and Spatial Clustering of People at Humanity's Largest Gathering

Abstract— Macroscopic behavior of scientific and societal systems results from the aggregation of microscopic behaviors of their constituent elements, but connecting the macroscopic with the microscopic in human behavior has traditionally been difficult. Manifestations of homophily, the notion that individuals tend to interact with others who resemble them, have been observed in many small and intermediate size settings. However, whether this behavior translates to truly macroscopic levels, and what its consequences may be, remains unknown. Here, we use call detail records (CDRs) to examine the population dynamics and manifestations of social and spatial homophily at a macroscopic level among the residents of 23 states of India at the Kumbh Mela, a three-month-long Hindu festival. We estimate that the festival was attended by 61 million people, making it the largest gathering in the history of humanity. While we find strong overall evidence for both types of homophily for residents of different states, participants from low-representation states show considerably stronger propensity for both social and spatial homophily than those from high-representation states. These manifestations of homophily are amplified on crowded days, such as the peak day of the festival, which we estimate was attended by 25 million people. Our findings confirm that homophily, which here likely arises from social influence, permeates all scales of human behavior.

Publisher's link: http://www.hbs.edu/faculty/Pages/item.aspx?num=51392

• Seminars in Oncology Nursing

Transformation of Health Care—Perspectives of Opinion Leaders

Abstract— "What Health System Transformations Do You Believe Are Necessary for the Future of Health Care?" We need to transform to a true value-based health care delivery system. That means organizing care around medical conditions, not simply around hospitals and doctors. We need to do more team-based medicine and to better integrate specialty care with primary care. We need to be doing a better job measuring health outcomes that matter to patients, which includes patient-reported outcomes and clinician-reported outcomes. These need to be used for internal improvement in health care delivery organizations, as well as for public reporting, so that patients can make informed choices about their health care. We need to do a better job measuring, reporting and controlling the costs of health care so that our economy can improve and so that patients can make informed decisions. We must move away from fee-for-service reimbursement, which incentivizes doing more, and begin paying for good outcomes. Health care organizations need to stop duplicating every service and have centers of excellence with high-volume experts. Finally, we need better health information technology systems to facilitate knowledge transmission and communication.

Publisher's link: http://www.hbs.edu/faculty/Pages/item.aspx?num=51385

• forthcoming
• Academy of Management Journal

Selective Regulator Decoupling and Organizations' Strategic Responses

Abstract— We posit that nonprofits that provide a greater supply of unprofitable services (beneficent nonprofits) face lenient regulatory enforcement for mispricing in price-regulated markets. Consequently, beneficent nonprofits exploit such regulatory leniency and exhibit higher mispricing. Drawing on organizational legitimacy theory, we argue that both regulators and beneficent nonprofits seek to protect their legitimacy with stakeholders, including those who demand access to unprofitable services. Using data from hospitals, we examine mispricing via "upcoding," which involves misclassifying ailment severity. Archival analysis indicates less stringent regulatory enforcement of upcoding for beneficent nonprofit hospitals, defined as hospitals that provide higher charity care and medical education. After observing regulator leniency, beneficent hospitals demonstrate higher upcoding. Our results suggest that lenient enforcement assists beneficent nonprofits to obtain higher revenues in price-regulated markets.

Publisher's link: http://www.hbs.edu/faculty/Pages/item.aspx?num=51394

• Organizational Behavior and Human Decision Processes

Overcoming the Outcome Bias: Making Intentions Matter

Abstract— People often make the well-documented mistake of paying too much attention to outcomes of others' actions while neglecting information about the original intentions leading to those outcomes. In four experiments, we examine interventions aimed at reducing the outcome bias. Contrary to our initial predictions, individuals weighed others' outcomes more—not less—when fair intentions leading to undesirable outcomes and selfish intentions leading to desirable outcomes were presented jointly rather than separately (Experiment 1). Separate evaluation reduced the outcome bias even when participants were merely observers unaffected by the outcomes reached (Experiment 2). Complex information intensified the outcome bias under joint evaluation (Experiment 3). Finally, raising the salience of intentions prior to discovering outcomes helped joint evaluators overcome the outcome bias (Experiment 4).

Publisher's link: http://www.hbs.edu/faculty/Pages/item.aspx?num=51396

Managing Perceptions of Distress at Work: Reframing Emotion as Passion

Abstract— Expressing distress at work can have negative consequences for employees: observers perceive employees who express distress as less competent than employees who do not. Across five experiments, we explore how reframing a socially inappropriate emotional expression (distress) by publicly attributing it to an appropriate source (passion) can shape perceptions of, and decisions about, the person who expressed emotion. In Studies 1a-c, participants viewed individuals who reframed distress as passion as more competent than those who attributed distress to emotionality or made no attribution. In Studies 2a-b, reframing emotion as passion shifted interpersonal decision making: participants were more likely to hire job candidates and choose collaborators who reframed their distress as passion compared to those who did not. Expresser gender did not moderate these effects. Results suggest that in cases when distress expressions cannot or should not be suppressed, reframing distress as passion can improve observers' impressions of the expresser.

Publisher's link: http://www.hbs.edu/faculty/Pages/item.aspx?num=51400

Can Paying Firms Quicker Affect Aggregate Employment?

Abstract— In 2011, the federal government accelerated payments to their small business contractors, spanning virtually every county and industry in the United States. We study the impact of this reform on county-sector employment growth over the subsequent three years. Despite firms being paid just 15 days sooner, we find payroll increased 10 cents for each accelerated dollar, with two-thirds of the effect coming from an increase in new hires and the balance from an increase in earnings. Importantly, however, we document substantial crowding out of non-treated firms employment, particularly in counties with low rates of unemployment. Our results highlight an important channel through which financing constraints can be alleviated for small firms, but also emphasize the general-equilibrium effects of large-scale interventions, which can lead to a substantially lower net impact on aggregate outcomes.

Download working paper: http://www.hbs.edu/faculty/Pages/item.aspx?num=51383

• Harvard Business School Case 116-043

Revitalizing State Bank of India

State Bank of India is India’s oldest and largest bank with the government of India as its majority shareholder. Arundhati Bhattacharya, a 35-year-old veteran of the bank, is appointed as its chairman in October 2013. Her appointment coincides with Moody’s downgrading the bank’s debt due to rising nonperforming assets. She embarks on a mission to improve the bank’s risk taking and management abilities, ensure uniform customer experience, and encourage greater collaboration among various verticals. Her efforts help the bank reduce its nonperforming assets and improve its profitability. However, Bhattacharya knows that these gains will be fleeting without the development of a trained workforce who can address 21st century industry problems with speed and creativity. This requires transforming SBI into a performance-oriented bank supported by a new career development and remuneration system. Bhattacharya wonders if attempting to change the culture of a 206-year-old mammoth organization is feasible or a mere pipe dream.

Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/116043-PDF-ENG

• Harvard Business School Case 516-105

The Walt Disney Studios

In December 2015, Alan Horn, chairman of The Walt Disney Studios, celebrates the world premiere of Star Wars: The Force Awakens—only the latest in a string of big bets that he has overseen. Disney pursues a “tentpole strategy” that revolves around at least eight big-budget movies each year—most from its acquired labels Pixar, Marvel Studios, and Lucasfilm. In fact, Disney produces nearly twice as many tentpole movies as any other major Hollywood film studio, but fewer movies overall than all but one of its rivals. Box-office failures can be extremely costly, since Disney (unlike its rivals) chooses not to enlist the help of financing partners. Is Disney Studios pursuing the right number of tentpoles, as well as the right mix of new versus existing properties, under the right financing structure? And will the tentpole strategy pay off—in the short and long run?

Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/516105-PDF-ENG

• Harvard Business School Case 616-063

Coca-Cola in Vietnam

No abstract available.

Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/616063-PDF-ENG

• Harvard Business School Case 916-052

Pal's Sudden Service—Scaling an Organizational Model to Drive Growth

Pal's Sudden Service has developed a unique operating model and organizational culture in the quick-service restaurant business. With a deep emphasis on process control and improvement, zero defects, extensive training, and a high level of employee engagement, Pal's has been able to achieve excellent operating and financial performance. The case examines the challenges it potentially faces as it contemplates growing the chain significantly from the 28 units it currently operates.

Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/916052-PDF-ENG

• Harvard Business School Case 716-444

Detroit: On the Right Track?

As this case opens in 2012, a cross-sector alliance to bring new rail transport to the Motor City seems about to collapse, and civic leaders have one last chance to save it. The case covers the rise of Detroit, the city’s devastating fall, and the ongoing potential revival of the city. It allows a discussion of what causes cities to thrive and to fail, with a special emphasis on the roles of cross-sector collaboration and transportation infrastructure.

Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/716444-PDF-ENG

• Harvard Business School Case 316-177

The Priceline Group: Booking a Place for the Future

The chairman of the Priceline Group is considering the actions he must take to confront an evolving external environment, new direct competition, disintermediation, and substitute offerings. Does his response require an increased coordination of each historically autonomous division or some other approach?

Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/316177-PDF-ENG

• Harvard Business School Case 216-076

Prudential Financial and Asset-Liability Management

Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/216076-PDF-ENG

• Harvard Business School Case 516-094

Airbnb, Etsy, Uber: Acquiring the First Thousand Customers

By 2016, two-sided online platforms (or marketplaces) were pervasive among the highest growing internet startups around. These marketplaces sought to match suppliers of assets for rent, physical products, or services with customers demanding them. Among the most notable two-sided platforms in terms of their tremendous early growth were Airbnb, Etsy, and Uber. They offered short-term property rentals, handcrafted goods, and car rides, respectively. As two-sided markets grew to scale, network effects kicked in as more consumers bred more suppliers and vice versa. But how did these platforms acquire their first customers at the time when they had so few providers? How exactly did they go about acquiring their first thousand customers?

Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/516094-PDF-ENG

• Harvard Business School Case 516-108

Airbnb, Etsy, Uber: Growing from One Thousand to One Million Customers

By 2016, two-sided online platforms (or marketplaces) were pervasive among the highest growing internet startups around. These marketplaces sought to match suppliers of assets for rent, physical products, or services with customers demanding them. Among the most notable two-sided platforms in terms of their tremendous early growth were Airbnb, Etsy, and Uber. They offered short-term property rentals, handcrafted goods, and car rides, respectively. As two-sided markets grew to scale, network effects kicked in as more consumers bred more suppliers and vice versa. But how did these platforms ride the second wave of growth? How did they grow from one thousand to one million customers?

Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/516108-PDF-ENG

• Harvard Business School Case 616-049

Curtis LLP: A Case on Cases

A product market firm faces an inventory investment decision in the face of demand uncertainty. To hedge against some of the uncertainty, the firm contemplates an additional fixed investment that would offer the flexibility of diverting inventory in case of weak sales. In a follow-up case, the repercussions of this flexibility are explored.

Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/616049-PDF-ENG

• Harvard Business School Case 616-050

Financing Curtis LLP

This is a follow-up to "Curtis LLP: A Case on Cases," HBS case No. 616-049. It explores the challenges facing debtors when dealing with borrowing firms that have operational flexibility.

Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/616050-PDF-ENG

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• March 2001 (Revised January 2009)
• HBS Case Collection

Walt Disney Company, The: The Entertainment King

• Format: Print
• | Language: English
• | Pages: 27

About The Author

David J. Collis

Related work.

• Faculty Research

The Walt Disney Company: The Entertainment King (Abridged)

• The Walt Disney Company: The Entertainment King (Abridged)  By: Michael G. Rukstad and David J. Collis
• Walt Disney Company, The: The Entertainment King  By: Michael G. Rukstad, David J. Collis and Tyrell Levine

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The Walt Disney Studios Case Analysis and Case Solution

Posted by Peter Williams on Aug-09-2018

Introduction of The Walt Disney Studios Case Solution

The The Walt Disney Studios case study is a Harvard Business Review case study, which presents a simulated practical experience to the reader allowing them to learn about real life problems in the business world. The The Walt Disney Studios case consisted of a central issue to the organization, which had to be identified, analysed and creative solutions had to be drawn to tackle the issue. This paper presents the solved The Walt Disney Studios case analysis and case solution. The method through which the analysis is done is mentioned, followed by the relevant tools used in finding the solution.

The case solution first identifies the central issue to the The Walt Disney Studios case study, and the relevant stakeholders affected by this issue. This is known as the problem identification stage. After this, the relevant tools and models are used, which help in the case study analysis and case study solution. The tools used in identifying the solution consist of the SWOT Analysis, Porter Five Forces Analysis, PESTEL Analysis, VRIO analysis, Value Chain Analysis, BCG Matrix analysis, Ansoff Matrix analysis, and the Marketing Mix analysis. The solution consists of recommended strategies to overcome this central issue. It is a good idea to also propose alternative case study solutions, because if the main solution is not found feasible, then the alternative solutions could be implemented. Lastly, a good case study solution also includes an implementation plan for the recommendation strategies. This shows how through a step-by-step procedure as to how the central issue can be resolved.

Problem Identification of The Walt Disney Studios Case Solution

Harvard Business Review cases involve a central problem that is being faced by the organization and these problems affect a number of stakeholders. In the problem identification stage, the problem faced by The Walt Disney Studios is identified through reading of the case. This could be mentioned at the start of the reading, the middle or the end. At times in a case analysis, the problem may be clearly evident in the reading of the HBR case. At other times, finding the issue is the job of the person analysing the case. It is also important to understand what stakeholders are affected by the problem and how. The goals of the stakeholders and are the organization are also identified to ensure that the case study analysis are consistent with these.

Analysis of the The Walt Disney Studios HBR Case Study

The objective of the case should be focused on. This is doing the The Walt Disney Studios Case Solution. This analysis can be proceeded in a step-by-step procedure to ensure that effective solutions are found.

• In the first step, a growth path of the company can be formulated that lays down its vision, mission and strategic aims. These can usually be developed using the company history is provided in the case. Company history is helpful in a Business Case study as it helps one understand what the scope of the solutions will be for the case study.
• The next step is of understanding the company; its people, their priorities and the overall culture. This can be done by using company history. It can also be done by looking at anecdotal instances of managers or employees that are usually included in an HBR case study description to give the reader a real feel of the situation.
• Lastly, a timeline of the issues and events in the case needs to be made. Arranging events in a timeline allows one to predict the next few events that are likely to take place. It also helps one in developing the case study solutions. The timeline also helps in understanding the continuous challenges that are being faced by the organisation.

SWOT analysis of The Walt Disney Studios

An important tool that helps in addressing the central issue of the case and coming up with The Walt Disney Studios HBR case solution is the SWOT analysis.

• The SWOT analysis is a strategic management tool that lists down in the form of a matrix, an organisation's internal strengths and weaknesses, and external opportunities and threats. It helps in the strategic analysis of The Walt Disney Studios.
• Once this listing has been done, a clearer picture can be developed in regards to how strategies will be formed to address the main problem. For example, strengths will be used as an advantage in solving the issue.

Therefore, the SWOT analysis is a helpful tool in coming up with the The Walt Disney Studios Case Study answers. One does not need to remain restricted to using the traditional SWOT analysis, but the advanced TOWS matrix or weighted average SWOT analysis can also be used.

Porter Five Forces Analysis for The Walt Disney Studios

Another helpful tool in finding the case solutions is of Porter's Five Forces analysis. This is also a strategic tool that is used to analyse the competitive environment of the industry in which The Walt Disney Studios operates in. Analysis of the industry is important as businesses do not work in isolation in real life, but are affected by the business environment of the industry that they operate in. Harvard Business case studies represent real-life situations, and therefore, an analysis of the industry's competitive environment needs to be carried out to come up with more holistic case study solutions. In Porter's Five Forces analysis, the industry is analysed along 5 dimensions.

• These are the threats that the industry faces due to new entrants.
• It includes the threat of substitute products.
• It includes the bargaining power of buyers in the industry.
• It includes the bargaining power of suppliers in an industry.
• Lastly, the overall rivalry or competition within the industry is analysed.

This tool helps one understand the relative powers of the major players in the industry and its overall competitive dynamics. Actionable and practical solutions can then be developed by keeping these factors into perspective.

PESTEL Analysis of The Walt Disney Studios

Another helpful tool that should be used in finding the case study solutions is the PESTEL analysis. This also looks at the external business environment of the organisation helps in finding case study Analysis to real-life business issues as in HBR cases.

• The PESTEL analysis particularly looks at the macro environmental factors that affect the industry. These are the political, environmental, social, technological, environmental and legal (regulatory) factors affecting the industry.
• Factors within each of these 6 should be listed down, and analysis should be made as to how these affect the organisation under question.
• These factors are also responsible for the future growth and challenges within the industry. Hence, they should be taken into consideration when coming up with the The Walt Disney Studios case solution.

VRIO Analysis of The Walt Disney Studios

This is an analysis carried out to know about the internal strengths and capabilities of The Walt Disney Studios. Under the VRIO analysis, the following steps are carried out:

• The internal resources of The Walt Disney Studios are listed down.
• Each of these resources are assessed in terms of the value it brings to the organization.
• Each resource is assessed in terms of how rare it is. A rare resource is one that is not commonly used by competitors.
• Each resource is assessed whether it could be imitated by competition easily or not.
• Lastly, each resource is assessed in terms of whether the organization can use it to an advantage or not.

The analysis done on the 4 dimensions; Value, Rareness, Imitability, and Organization. If a resource is high on all of these 4, then it brings long-term competitive advantage. If a resource is high on Value, Rareness, and Imitability, then it brings an unused competitive advantage. If a resource is high on Value and Rareness, then it only brings temporary competitive advantage. If a resource is only valuable, then it’s a competitive parity. If it’s none, then it can be regarded as a competitive disadvantage.

Value Chain Analysis of The Walt Disney Studios

The Value chain analysis of The Walt Disney Studios helps in identifying the activities of an organization, and how these add value in terms of cost reduction and differentiation. This tool is used in the case study analysis as follows:

• The firm’s primary and support activities are listed down.
• Identifying the importance of these activities in the cost of the product and the differentiation they produce.
• Lastly, differentiation or cost reduction strategies are to be used for each of these activities to increase the overall value provided by these activities.

Recognizing value creating activities and enhancing the value that they create allow The Walt Disney Studios to increase its competitive advantage.

BCG Matrix of The Walt Disney Studios

The BCG Matrix is an important tool in deciding whether an organization should invest or divest in its strategic business units. The matrix involves placing the strategic business units of a business in one of four categories; question marks, stars, dogs and cash cows. The placement in these categories depends on the relative market share of the organization and the market growth of these strategic business units. The steps to be followed in this analysis is as follows:

• Identify the relative market share of each strategic business unit.
• Identify the market growth of each strategic business unit.
• Place these strategic business units in one of four categories. Question Marks are those strategic business units with high market share and low market growth rate. Stars are those strategic business units with high market share and high market growth rate. Cash Cows are those strategic business units with high market share and low market growth rate. Dogs are those strategic business units with low market share and low growth rate.
• Relevant strategies should be implemented for each strategic business unit depending on its position in the matrix.

The strategies identified from the The Walt Disney Studios BCG matrix and included in the case pdf. These are either to further develop the product, penetrate the market, develop the market, diversification, investing or divesting.

Ansoff Matrix of The Walt Disney Studios

Ansoff Matrix is an important strategic tool to come up with future strategies for The Walt Disney Studios in the case solution. It helps decide whether an organization should pursue future expansion in new markets and products or should it focus on existing markets and products.

• The organization can penetrate into existing markets with its existing products. This is known as market penetration strategy.
• The organization can develop new products for the existing market. This is known as product development strategy.
• The organization can enter new markets with its existing products. This is known as market development strategy.
• The organization can enter into new markets with new products. This is known as a diversification strategy.

The choice of strategy depends on the analysis of the previous tools used and the level of risk the organization is willing to take.

Marketing Mix of The Walt Disney Studios

The Walt Disney Studios needs to bring out certain responses from the market that it targets. To do so, it will need to use the marketing mix, which serves as a tool in helping bring out responses from the market. The 4 elements of the marketing mix are Product, Price, Place and Promotions. The following steps are required to carry out a marketing mix analysis and include this in the case study analysis.

• Analyse the company’s products and devise strategies to improve the product offering of the company.
• Analyse the company’s price points and devise strategies that could be based on competition, value or cost.
• Analyse the company’s promotion mix. This includes the advertisement, public relations, personal selling, sales promotion, and direct marketing. Strategies will be devised which makes use of a few or all of these elements.
• Analyse the company’s distribution and reach. Strategies can be devised to improve the availability of the company’s products.

The Walt Disney Studios Blue Ocean Strategy

The strategies devised and included in the The Walt Disney Studios case memo should have a blue ocean strategy. A blue ocean strategy is a strategy that involves firms seeking uncontested market spaces, which makes the competition of the company irrelevant. It involves coming up with new and unique products or ideas through innovation. This gives the organization a competitive advantage over other firms, unlike a red ocean strategy.

Competitors analysis of The Walt Disney Studios

The PESTEL analysis discussed previously looked at the macro environmental factors affecting business, but not the microenvironmental factors. One of the microenvironmental factors are competitors, which are addressed by a competitor analysis. The Competitors analysis of The Walt Disney Studios looks at the direct and indirect competitors within the industry that it operates in.

• This involves a detailed analysis of their actions and how these would affect the future strategies of The Walt Disney Studios.
• It involves looking at the current market share of the company and its competitors.
• It should compare the marketing mix elements of competitors, their supply chain, human resources, financial strength etc.
• It also should look at the potential opportunities and threats that these competitors pose on the company.

Organisation of the Analysis into The Walt Disney Studios Case Study Solution

Once various tools have been used to analyse the case, the findings of this analysis need to be incorporated into practical and actionable solutions. These solutions will also be the The Walt Disney Studios case answers. These are usually in the form of strategies that the organisation can adopt. The following step-by-step procedure can be used to organise the Harvard Business case solution and recommendations:

• The first step of the solution is to come up with a corporate level strategy for the organisation. This part consists of solutions that address issues faced by the organisation on a strategic level. This could include suggestions, changes or recommendations to the company's vision, mission and its strategic objectives. It can include recommendations on how the organisation can work towards achieving these strategic objectives. Furthermore, it needs to be explained how the stated recommendations will help in solving the main issue mentioned in the case and where the company will stand in the future as a result of these.
• The second step of the solution is to come up with a business level strategy. The HBR case studies may present issues faced by a part of the organisation. For example, the issues may be stated for marketing and the role of a marketing manager needs to be assumed. So, recommendations and suggestions need to address the strategy of the marketing department in this case. Therefore, the strategic objectives of this business unit (Marketing) will be laid down in the solutions and recommendations will be made as to how to achieve these objectives. Similar would be the case for any other business unit or department such as human resources, finance, IT etc. The important thing to note here is that the business level strategy needs to be aligned with the overall corporate strategy of the organisation. For example, if one suggests the organisation to focus on differentiation for competitive advantage as a corporate level strategy, then it can't be recommended for the The Walt Disney Studios Case Study Solution that the business unit should focus on costs.
• The third step is not compulsory but depends from case to case. In some HBR case studies, one may be required to analyse an issue at a department. This issue may be analysed for a manager or employee as well. In these cases, recommendations need to be made for these people. The solution may state that objectives that these people need to achieve and how these objectives would be achieved.

The case study analysis and solution, and The Walt Disney Studios case answers should be written down in the The Walt Disney Studios case memo, clearly identifying which part shows what. The The Walt Disney Studios case should be in a professional format, presenting points clearly that are well understood by the reader.

Alternate solution to the The Walt Disney Studios HBR case study

It is important to have more than one solution to the case study. This is the alternate solution that would be implemented if the original proposed solution is found infeasible or impossible due to a change in circumstances. The alternate solution for The Walt Disney Studios is presented in the same way as the original solution, where it consists of a corporate level strategy, business level strategy and other recommendations.

Implementation of The Walt Disney Studios Case Solution

The case study does not end at just providing recommendations to the issues at hand. One is also required to provide how these recommendations would be implemented. This is shown through a proper implementation framework. A detailed implementation framework helps in distinguishing between an average and an above average case study answer. A good implementation framework shows the proposed plan and how the organisations' resources would be used to achieve the objectives. It also lays down the changes needed to be made as well as the assumptions in the process.

• A proper implementation framework shows that one has clearly understood the case study and the main issue within it.
• It shows that one has been clarified with the HBR fundamentals on the topic.
• It shows that the details provided in the case have been properly analysed.
• It shows that one has developed an ability to prioritise recommendations and how these could be successfully implemented.
• The implementation framework also helps by removing out any recommendations that are not practical or actionable as these could not be implemented. Therefore, the implementation framework ensures that the solution to the The Walt Disney Studios Harvard case is complete and properly answered.

Recommendations and Action Plan for The Walt Disney Studios case analysis

For The Walt Disney Studios, based on the SWOT Analysis, Porter Five Forces Analysis, PESTEL Analysis, VRIO analysis, Value Chain Analysis, BCG Matrix analysis, Ansoff Matrix analysis, and the Marketing Mix analysis, the recommendations and action plan are as follows:

• The Walt Disney Studios should focus on making use of its strengths identified from the VRIO analysis to make the most of the opportunities identified from the PESTEL.
• The Walt Disney Studios should enhance the value creating activities within its value chain.
• The Walt Disney Studios should invest in its stars and cash cows, while getting rid of the dogs identified from the BCG Matrix analysis.
• To achieve its overall corporate and business level objectives, it should make use of the marketing mix tools to obtain desired results from its target market.

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Nixon, J., & Helms, M. M. (2010). Exploring SWOT analysis – where are we now?: A review of academic research from the last decade. Journal of Strategy and Management, 3(3), 215-251.

Panagiotou, G. (2003). Bringing SWOT into Focus. Business Strategy Review, 14(2), 8-10.

Pickton, D. W., & Wright, S. (1998). What's swot in strategic analysis? Strategic Change, 7(2), 101-109.

Porter, M. E. (2001). The value chain and competitive advantage. Understanding Business Processes, 50-66.

Porter, M. E. (1985). Competitive advantage: creating and sustaining superior performance (Vol. 2). New York: Free Press.

Porter, M.E. (1979, March). Harvard Business Review: Strategic Planning, How Competitive Forces Shape Strategy. Retrieved July 7, 2016, from https://hbr.org/1979/03/how-competitive-forces-shape-strategy

Rastogi, N., & Trivedi, M. K. (2016). PESTLE Technique–a Tool to Identify External Risks in Construction Projects. International Research Journal of Engineering and Technology (IRJET), 3(1), 384-388.

Rauch, P. (2007). SWOT analyses and SWOT strategy formulation for forest owner cooperations in Austria. European Journal of Forest Research, 126(3), 413-420.

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The Walt Disney Company

By: Frank T. Rothaermel, David R. King

The protagonist of the case is Bob Iger, who has been appointed CEO of Disney for a second term. During Bob Chapek's brief tenure as CEO (2020-22), Disney's streaming business lost $4 billion in…

• Length: 23 page(s)
• Publication Date: Feb 4, 2023
• Discipline: Strategy
• Product #: MH0079-PDF-ENG

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The protagonist of the case is Bob Iger, who has been appointed CEO of Disney for a second term. During Bob Chapek's brief tenure as CEO (2020-22), Disney's streaming business lost $4 billion in 2022, and net income fell to $3 billion, down from $11 billion in 2019. Disney's stock has underperformed the S&P 500 index by 56 percentage points. Dubbed the streaming wars, Disney must contend with several competitors, some with deep pockets: Amazon Prime, Apple TV+, HBO Max, Netflix, Paramount+, Peacock, and YouTube TV. As employee morale reaches a low point, Iger must decide which organizational structure to put in place to allocate resources and distribute content, given the diversified nature of Disney as well as the ongoing industry transformation.

Learning Objectives

Strategic leadership and CEO successions; vision, mission, and values; diversity, equity & inclusion (DEI); strategy process (top-down vs. bottom-up); stakeholder strategy; core competencies; positioning strategy; technology strategy and innovation; corporate strategy (diversification, vertical integration, global strategy, international growth opportunities); organizational design (structure, culture, and control); strategy execution (implementation of strategic initiatives, turnaround)

Feb 4, 2023

Discipline:

Geographies:

China, Europe, United States

Industries:

Advertising industry, Amusement and theme parks, Broadcasting and streaming media industry, Film and video industry, Media industry, Media, entertainment, and professional sports

McGraw-Hill Education

MH0079-PDF-ENG

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Free The Walt Disney Studios Case Study Solution | Assignment Help

Harvard Case - The Walt Disney Studios

"The Walt Disney Studios" Harvard business case study is written by Anita Elberse. It deals with the challenges in the field of Marketing. The case study is 30 page(s) long and it was first published on : Apr 28, 2016

At Fern Fort University, we recommend that The Walt Disney Studios adopt a multi-pronged strategy to navigate the evolving entertainment landscape. This strategy focuses on leveraging its iconic brand, embracing innovation, and expanding its global reach through strategic partnerships, targeted content creation, and a robust digital presence. By prioritizing consumer experience, data-driven decision making, and a commitment to ethical and sustainable practices, Disney can solidify its position as a leader in the entertainment industry for years to come.

2. Background

The Walt Disney Studios, a global entertainment giant, faces a rapidly changing media landscape. The rise of streaming services, changing consumer preferences, and the increasing importance of digital content have challenged Disney's traditional business model. The case study focuses on the company's response to these challenges, particularly its acquisition of 21st Century Fox and its efforts to expand its streaming platform, Disney+.

The main protagonists are Bob Iger, CEO of Disney, and his team, who are tasked with navigating the company through this period of significant transformation.

3. Analysis of the Case Study

This case study can be analyzed through the lens of several frameworks:

1. SWOT Analysis:

• Strengths: Strong brand recognition, vast intellectual property portfolio, established distribution channels, global reach, loyal customer base.
• Weaknesses: Dependence on traditional media, potential for cannibalization of existing businesses by Disney+, challenges in managing a diverse portfolio of brands.
• Opportunities: Growing demand for streaming services, expansion into new markets, potential for innovation in content creation and distribution, leveraging data analytics for personalized experiences.
• Threats: Increased competition from other streaming services, piracy, evolving consumer preferences, potential for regulatory changes.

2. Porter's Five Forces:

• Threat of New Entrants: High, due to the low barriers to entry in the streaming market.
• Bargaining Power of Buyers: High, as consumers have a wide range of options available.
• Bargaining Power of Suppliers: Moderate, as Disney relies on a diverse range of suppliers for talent, technology, and distribution.
• Threat of Substitutes: High, as consumers can access entertainment through various platforms, including gaming, social media, and traditional media.
• Competitive Rivalry: Intense, as the streaming market is highly competitive with major players like Netflix, Amazon Prime, and HBO Max.

3. Consumer Behavior Analysis:

• Changing Preferences: Consumers are increasingly demanding on-demand content, personalized experiences, and high-quality production value.
• Digital Natives: Younger generations are accustomed to consuming content digitally and are more likely to subscribe to streaming services.
• Global Reach: Consumers around the world are increasingly seeking out diverse and culturally relevant content.

4. Marketing Strategy:

• Brand Positioning: Disney needs to maintain its family-friendly image while appealing to a wider audience through diverse content offerings.
• Target Markets: Disney should focus on attracting a broader range of demographics, including millennials and Gen Z, through targeted content and marketing campaigns.
• Marketing Channels: Disney should leverage a multi-channel approach, including digital marketing, social media, influencer marketing, and traditional advertising, to reach its target audience.

4. Recommendations

To address the challenges and capitalize on the opportunities identified in the analysis, The Walt Disney Studios should implement the following recommendations:

1. Enhance Disney+:

• Content Strategy: Develop a diverse and compelling content library, including original programming, classic films, and exclusive content from acquired brands.
• Pricing Strategy: Offer flexible subscription plans with varying levels of content access and features.
• Marketing Strategy: Implement targeted marketing campaigns to attract new subscribers and retain existing ones.
• Technology and Analytics: Leverage data analytics to personalize content recommendations, optimize user experience, and improve marketing effectiveness.

2. Expand Global Reach:

• International Business: Develop localized content and marketing strategies to appeal to diverse audiences in emerging markets.
• Strategic Partnerships: Collaborate with local content creators and distributors to expand reach and access new markets.
• Cross-Cultural Marketing: Conduct thorough market research and cultural sensitivity training to ensure effective marketing campaigns in different regions.

3. Embrace Innovation:

• Product Development: Invest in new technologies, such as AI and machine learning, to enhance content creation, distribution, and user experience.
• Disruptive Innovation: Explore innovative business models, such as subscription bundles, tiered pricing, and interactive experiences.
• Product Introduction: Launch new products and services strategically to capture market share and meet evolving consumer needs.

4. Enhance Brand Management:

• Brand Positioning: Reinforce Disney's core values of family, entertainment, and innovation while adapting to changing consumer preferences.
• Brand Equity: Protect and leverage Disney's iconic brand through consistent messaging, high-quality content, and ethical business practices.
• Brand Loyalty Programs: Develop loyalty programs to reward and engage loyal customers.

5. Foster a Data-Driven Culture:

• Market Research: Conduct ongoing market research to understand consumer preferences, trends, and competitive landscape.
• Marketing Analytics: Utilize data analytics to measure the effectiveness of marketing campaigns, optimize content strategy, and personalize user experience.
• Customer Relationship Management (CRM): Implement a robust CRM system to manage customer data, personalize communication, and improve customer retention.

5. Basis of Recommendations

These recommendations are based on a comprehensive analysis of the company's strengths, weaknesses, opportunities, and threats, as well as a deep understanding of the evolving entertainment landscape.

1. Core Competencies and Consistency with Mission: The recommendations align with Disney's core competencies in content creation, brand management, and global reach, while also supporting its mission to provide high-quality entertainment for families worldwide.

2. External Customers and Internal Clients: The recommendations address the needs of external customers by providing diverse, high-quality content and personalized experiences. They also support internal clients by providing tools and resources to improve efficiency and effectiveness.

3. Competitors: The recommendations are designed to differentiate Disney from its competitors by focusing on innovation, global reach, and a strong brand identity.

4. Attractiveness: The recommendations are expected to generate positive returns on investment through increased revenue, market share, and customer loyalty.

5. Assumptions: The recommendations are based on the assumption that the global demand for streaming services will continue to grow, consumers will value high-quality content and personalized experiences, and Disney will be able to successfully navigate the evolving regulatory landscape.

6. Conclusion

By implementing these recommendations, The Walt Disney Studios can navigate the evolving entertainment landscape, solidify its position as a leader in the industry, and continue to deliver high-quality entertainment to audiences worldwide.

7. Discussion

Alternatives:

• Focus solely on traditional media: This would be a risky strategy, as the traditional media market is declining.
• Merge with another major media company: This could provide access to new resources and markets, but it would also be a complex and potentially risky undertaking.
• Increased competition: The streaming market is highly competitive, and Disney could face challenges in attracting and retaining subscribers.
• Evolving consumer preferences: Consumer tastes are constantly changing, and Disney needs to be agile in adapting to new trends.
• Technological disruptions: New technologies could emerge that disrupt the entertainment industry, requiring Disney to adapt its business model.

Key Assumptions:

• The global demand for streaming services will continue to grow.
• Consumers will value high-quality content and personalized experiences.
• Disney will be able to successfully navigate the evolving regulatory landscape.

8. Next Steps

• Develop a detailed implementation plan with clear timelines and milestones.
• Secure the necessary resources and budget for the implementation of the recommendations.
• Monitor progress and make adjustments as needed.
• Communicate the strategy to stakeholders, including employees, investors, and consumers.

By taking these steps, The Walt Disney Studios can ensure a successful transition to the evolving entertainment landscape and continue to delight audiences for generations to come.

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Case Description

In December 2015, Alan Horn, chairman of The Walt Disney Studios, celebrates the world premiere of Star Wars: The Force Awakens - only the latest in a string of big bets that he has overseen. Disney pursues a 'tentpole strategy' that revolves around at least eight big-budget movies each year -- most from its acquired labels Pixar, Marvel Studios, and Lucasfilm. In fact, Disney produces nearly twice as many tentpole movies as any other major Hollywood film studio, but fewer movies overall than all but one of its rivals. Box-office failures can be extremely costly, since Disney (unlike its rivals) chooses not to enlist the help of financing partners. Is Disney Studios pursuing the right number of tentpoles as well as the right mix of new versus existing properties, under the right financing structure? And will the tentpole strategy pay off-in the short and long run?

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Referrences & Bibliography for SWOT Analysis | SWOT Matrix | Strategic Management

1. Andrews, K. R. (1980). The concept of corporate strategy. Harvard Business Review, 61(3), 139-148. 2. Ansoff, H. I. (1957). Strategies for diversification. Harvard Business Review, 35(5), 113-124. 3. Brandenburger, A. M., & Nalebuff, B. J. (1995). The right game: Use game theory to shape strategy. Harvard Business Review, 73(4), 57-71. 4. Christensen, C. M., & Raynor, M. E. (2003). Why hard-nosed executives should care about management theory. Harvard Business Review, 81(9), 66-74. 5. Christensen, C. M., & Raynor, M. E. (2003). The innovator's solution: Creating and sustaining successful growth. Harvard Business Review Press. 6. D'Aveni, R. A. (1994). Hypercompetition: Managing the dynamics of strategic maneuvering. Harvard Business Review Press. 7. Ghemawat, P. (1991). Commitment: The dynamic of strategy. Harvard Business Review, 69(2), 78-91. 8. Ghemawat, P. (2002). Competition and business strategy in historical perspective. Business History Review, 76(1), 37-74. 9. Hamel, G., & Prahalad, C. K. (1990). The core competence of the corporation. Harvard Business Review, 68(3), 79-91. 10. Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard--measures that drive performance. Harvard Business Review, 70(1), 71-79. 11. Kim, W. C., & Mauborgne, R. (2004). Blue ocean strategy. Harvard Business Review, 82(10), 76-84. 12. Kotter, J. P. (1995). Leading change: Why transformation efforts fail. Harvard Business Review, 73(2), 59-67. 13. Mintzberg, H., Ahlstrand, B., & Lampel, J. (2008). Strategy safari: A guided tour through the wilds of strategic management. Harvard Business Press. 14. Porter, M. E. (1979). How competitive forces shape strategy. Harvard Business Review, 57(2), 137-145. 15. Porter, M. E. (1980). Competitive strategy: Techniques for analyzing industries and competitors. Simon and Schuster. 16. Porter, M. E. (1985). Competitive advantage: Creating and sustaining superior performance. Free Press. 17. Prahalad, C. K., & Hamel, G. (1990). The core competence of the corporation. Harvard Business Review, 68(3), 79-91. 18. Rumelt, R. P. (1979). Evaluation of strategy: Theory and models. Strategic Management Journal, 1(1), 107-126. 19. Rumelt, R. P. (1984). Towards a strategic theory of the firm. Competitive Strategic Management, 556-570. 20. Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509-533.

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Segmentation, targeting, positioning, marketing strategic planning, marketing 5 concepts analysis, swot analysis & matrix, porter five forces analysis, pestel / pest / step analysis, cage distance analysis international marketing analysis leadership, organizational resilience analysis, bcg matrix / growth share matrix analysis, block chain supply chain management, paei management roles, leadership with empathy & compassion, triple bottom line analysis, mckinsey 7s analysis, smart analysis, vuca analysis ai ethics analysis analytics, the walt disney studios porter five (5) forces analysis & solution/ mba resources.

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Introduction to Porter Five Forces

Emba pro porter five forces solution for the walt disney studios case study.

In December 2015, Alan Horn, chairman of The Walt Disney Studios, celebrates the world premiere of Star Wars: The Force Awakens - only the latest in a string of big bets that he has overseen. Disney pursues a 'tentpole strategy' that revolves around at least eight big-budget movies each year -- most from its acquired labels Pixar, Marvel Studios, and Lucasfilm. In fact, Disney produces nearly twice as many tentpole movies as any other major Hollywood film studio, but fewer movies overall than all but one of its rivals. Box-office failures can be extremely costly, since Disney (unlike its rivals) chooses not to enlist the help of financing partners. Is Disney Studios pursuing the right number of tentpoles as well as the right mix of new versus existing properties, under the right financing structure? And will the tentpole strategy pay off-in the short and long run?

Case Authors : Anita Elberse

Topic : strategy & execution, related areas : creativity, product development, strategy, talent management, emba pro porter five forces analysis approach for the walt disney studios.

At EMBA PRO , we provide corporate level professional Marketing Mix and Marketing Strategy solutions. The Walt Disney Studios case study is a Harvard Business School (HBR) case study written by Anita Elberse. The The Walt Disney Studios (referred as “Disney Tentpole” from here on) case study provides evaluation & decision scenario in field of Strategy & Execution. It also touches upon business topics such as - Marketing Mix, Product, Price, Place, Promotion, 4P, Creativity, Product development, Strategy, Talent management. Our immersive learning methodology from – case study discussions to simulations tools help MBA and EMBA professionals to - gain new insight, deepen their knowledge of the Strategy & Execution field, company, context, collaborators, competitors, customers, Marketing Mix factors, Products related decisions, pricing strategies and more.

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First published in 1979, “How Competitive Forces Shape Strategy” by Michael E. Porter, revolutionized the field of strategy. Popularly known as “Porter’s Five Forces” - not only influenced a generation of academic research but also provided a map to rigorously analyze the competitive forces.

Porter Five Forces that Determine Industry Structure

Porter Five Forces model is heavily borrowed from the traditional field of micro economics. The five forces that determine the industry structure of organization in casename case study are -

1. Threat of substitute products and services - If the threat of substitute is high then Disney Tentpole has to either continuously invest into R&D or it risks losing out to disruptors in the industry.

2. Bargaining power of buyers of Disney Tentpole – If the buyers have strong bargaining power then they usually tend to drive price down thus limiting the potential of the Disney Tentpole to earn sustainable profits.

3. Threat of new entrants - if there is strong threat of new entrants then current players will be willing to earn less profits to reduce the threats.

4. Rivalry among existing players – If competition is intense then it becomes difficult for existing players such as Disney Tentpole to earn sustainable profits.

5. Bargaining power of suppliers of Disney Tentpole - If suppliers have strong bargaining power then they will extract higher price from the Disney Tentpole.

Why Porter's five forces analysis is important for casestudyname?

You can use Porter Five Forces model to analyze the competitiveness faced by protagonist in casestudy. Porter five forces analysis of casename case study will help you in understanding and providing solution to – nature & level of competition, and how Disney Tentpole can cope with competition. Even though from outside various industries seem extremely different but analyzed closely these five forces determines the drivers of profitability in each industry. You can use Porter Five Forces to understand key drivers of profitability of Disney Tentpole in casename case study.

Porter’s 5 Forces, Competitive Forces & Industry Analysis

The core objective of strategists and leaders in an organization is to help the organization to build a sustainable competitive advantage and thwart competitive challenges. Step 1 – Defining relevant industry for Disney Tentpole in casestudy Step 2 – Identify the competitors and group them based on the segments within the industry Step 3- Assess the Porter Five Forces in relation to the industry and assess which forces are strong and which forces are weak. Step 4 - Determine overall industry structure and test analysis of consistency Step 5 – Analyze recent and future changes in each forces Step 6 – Identify aspects of industry structure based on Porter 5 Forces that might be influenced by competitors and new entrants.

How is Porter's five forces framework used in developing strategies?

To achieve above average profits compare to other industry players in the long run, Disney Tentpole needs to develop a sustainable competitive advantage. Industry analysis using Porter Five Forces can help Disney Tentpole in casename case study to map the various forces and identify spaces where Disney Tentpole can position itself. By doing Industry analysis using Porter Five Forces, The Walt Disney Studios can develop four generic competitive strategies.

The four generic competitive strategies that can be pursued in casename case study are -

Cost leadership.

In cost leadership, The Walt Disney Studios can set out to become the low cost producer in its industry. How it can become cost leader varies based on the industry forces and structure. In pursuing cost leadership strategy, Disney Tentpole can assess – (pursuit of economies of scale, proprietary technology, supply chain management options, diversification of suppliers, preferential access to raw materials) and other factors.  

Differentiation

Disney Tentpole can also pursue differentiation strategy based on the industry forces description in casename case study. In a differentiation strategy Disney Tentpole can seek to be unique in its industry by providing a value proposition that is cherished by buyers. Disney Tentpole can select one or more attributes that  can uniquely position it in the eyes of the customers for a specific needs. The goal is to seek premium price because of differentiation and uniqueness of the offering. Industry analysis using Porter Five Forces can help Disney Tentpole to avoid spaces that are already over populated by the competitors.

Focus - Cost Focus & Differentiation Focus

The generic strategy of Focus rests on the choice of competitive scope within an industry. Disney Tentpole can select a segment or group of segment and tailor its strategy to only serve it.  Most organization follows one variant of focus strategy in real world.

The Focus Strategy has two variants.

(a) In cost focus a The Walt Disney Studios can seek a cost advantage in its choses segment in casecategory. (b) In Differentiation strategy The Walt Disney Studios can differentiate itself in a target segment in its industry. Both variants of the focus strategy rest on differences between a The Walt Disney Studios ’s target segment and other segments in the industry.

5C Marketing Analysis of The Walt Disney Studios

4p marketing analysis of the walt disney studios, porter five forces analysis and solution of the walt disney studios, porter value chain analysis and solution of the walt disney studios, case memo & recommendation memo of the walt disney studios, blue ocean analysis and solution of the walt disney studios, marketing strategy and analysis the walt disney studios, vrio /vrin analysis & solution of the walt disney studios, pestel / step / pest analysis of the walt disney studios, case study solution of the walt disney studios, swot analysis and solution of the walt disney studios, references & further readings.

M. E. Porter , Competitive Strategy(New York: Free Press, 1980) Anita Elberse (2018) , "The Walt Disney Studios Harvard Business Review Case Study. Published by HBR Publications. O. E. Williamson , Markets and Hierarchies(New York: Free Press, 1975)

Kotler & Armstrong (2017) "Principles of Marketing Management Management", Published by Pearson Publications.

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