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Ratio Analysis

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Written by True Tamplin, BSc, CEPF®

Reviewed by subject matter experts.

Updated on March 02, 2023

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Table of Contents

Ratio analysis: definitions.

The term ratio analysis is used to refer to the investigation of the quantitative relationships between two variables. Financial experts use these ratios as tools for evaluating different financial statements .

Definitions of Ratio

Notable definitions of ratio are given below:

Robert Anthony: "A ratio is simply one number expressed in terms of another."

Wixon, Kell, and Bedford: "A ratio is the expression of the quantitative relationship between two numbers."

Kohler: "A ratio is a relationship of one amount (A) to another amount (B)."

The important point to note is that ratio analysis does not add anything new but makes a statement more meaningful and helps in drawing the conclusion.

To clarify the concept of ratio analysis, let's consider an example.

Knowing only that a business has earned $2,000,000 in profit does not tell us much. However, when profit is considered in relation to sales (e.g., sales of $5,000,000), this gives some meaning as:

(Profit x 100) / Sales = ($20,00,000 x 100) / $50,00,000 = 40%

So, $100 in sales translates into $40 in the form of profit.

As this example shows, ratios are used to gain insight into a firm's financial position (e.g., whether it is strong or weak). Ratio analysis, more generally, seeks to cover four broad points:

(a) Selection of representative figures. From financial statements, select only those figures that are associated with each other.

(b) Calculation of ratios. Ratios can be calculated as percentages or times or propositions.

(c) Comparison. The main object of ratio analysis is to establish relationships between related values (e.g., the ratio of gross profit to sales or the debt-to-equity ratio .

(d) Interpretation of ratios. Ratios do not convey meaning unless they are analyzed and interpreted effectively.

Importance, Significance, and Merits of Ratio Analysis

The main points of importance are as follows:

1. Test of solvency. Ratios can illuminate the solvency of a firm. For example, when the ratio of current assets to current liabilities is increasing, this indicates sufficient working capital . Thus, creditors can be paid easily.

2. Helpful in decision-making. The main aim of financial statements is to inform users about the financial position of the company, as well as to serve as a decision-making aid for managerial personnel.

3. Helpful in financial forecasting and planning. Ratios are critical in financial planning and forecasting. For example, if a firm's current ratio is 5:1, this means that capital is blocked up. As the ideal ratio is 2:1, we have 5:1, meaning that $3 is unnecessarily blocked.

4. Useful in discovering profitability. Ratios are also useful when comparing the profitability of different companies. Present and past ratios can be compared, for example, to discover trends in the historical and future performance of companies.

5. Liquidity position. With the use of ratio analysis, meaningful conclusions can be obtained about the sound liquidity position of the firm. A firm's liquidity position is sound if it can pay its debts when these are due for payments.

6. Useful for operating efficiency. From a management perspective, ratios enable managers to measure the efficiency of assets . When sales and their contribution to net profit increase every year, this is a test of higher efficiency.

7. Business trends. Ratio analysis can expose trends that managers may use to take corrective actions.

8. Helpful in cost control. Ratios are useful to measure performance and facilitate cost control.

9. Helpful in analyzing corporate financial health. Ratio analysis can provide information about liquidity , solvency, profitability, and capital gearing. Thus, they are valuable for learning about financial health.

Limitations of Ratio Analysis

Although ratios are useful tools, they should be used with the utmost care. This is because they can suffer from drawbacks and limitations, including:

1. Need for technical knowledge. Ratios are quantitative and not qualitative indicators. Thus, to use them, one needs some knowledge of quantitative analysis.

2. Lack of reliable data . When figures are incorrect (e.g., value of closing stock is overstated), ratios will give misleading results.

3. Different basis. Different methods are available for the valuation of closing stock: LIFO and FIFO . In both, profit will differ. Similarly, profit has different meanings.

For example, some companies may take profit before tax and interest , while others may take profit after tax and interest. Similarly, different methods of depreciation will show different amounts of profit.

4. Different accounting policies. Different firms follow different policies with regard to depreciation (e.g., fixed installments or diminishing balance method , or stock valuation). Therefore, unless adjustments for profit are made, profit will not be comparable.

5. Effect of price level change . When ratios are calculated, no thought is given to inflationary measures that are responsible for changes in price. Thus, the utility of ratio analysis becomes questionable in these cases.

6. Bias. Ratios are only tools. They depend on the user for practical shape. For example, profit has different meanings, including EBIT (earnings before interest and taxes) . Thus, personal opinion differs from business to business.

7. Lack of comparison. Different firms adopt different procedures, records, objectives, and policies. Due to this, comparisons become complex.

8. Evaluation. There are different tools for ratio analysis. The question of which tool to use in a particular situation depends upon the skill, training, knowledge, and expertise of the analyst.

Ratio Analysis FAQs

What is a ratio analysis.

The term ratio analysis is used to refer to the investigation of the quantitative relationships between two variables. Financial experts use these ratios as tools for evaluating different Financial Statements.

What is a ratio?

Notable definitions of ratio are given below:robert anthony: ” a ratio is simply one number expressed in terms of another.”Wixon, kell, and bedford: “a ratio is the expression of the quantitative relationship between two numbers.”Kohler: “a ratio is a relationship of one amount (a) to another amount (b).”The important point to note is that ratio analysis does not add anything new but makes a statement more meaningful and helps in drawing the conclusion.

What does a ratio analysis measure?

Ratio analysis seeks to cover four broad points:1. Selection of representative figures2. Calculation of ratios3. Comparison4. Interpretation of ratios

What is the importance of ratio analysis?

The main points of importance are as follows:1. Test of solvency2. Helpful in decision-making3. Helpful in financial forecasting and planning4. Useful in discovering profitability5. Liquidity position6. Useful for operating efficiency7. Business trends8. Helpful in cost control9. Helpful in analyzing corporate financial health

Although ratios are useful tools, they should be used with the utmost care. This is because they can suffer from drawbacks and limitations, including:1. Need for technical knowledge2. Lack of reliable data3. Different basis4. Different accounting policies5. Effect of price level change6. Bias7. Lack of comparison8. Evaluation

About the Author

True Tamplin, BSc, CEPF®

True Tamplin is a published author, public speaker, CEO of UpDigital, and founder of Finance Strategists.

True is a Certified Educator in Personal Finance (CEPF®), author of The Handy Financial Ratios Guide , a member of the Society for Advancing Business Editing and Writing, contributes to his financial education site, Finance Strategists, and has spoken to various financial communities such as the CFA Institute, as well as university students like his Alma mater, Biola University , where he received a bachelor of science in business and data analytics.

To learn more about True, visit his personal website or view his author profiles on Amazon , Nasdaq and Forbes .

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Ratio Analysis

essay on ratio analysis

1. Introduction to Ratio Analysis

Ratio analysis is a widely used tool of financial analysis. It is defined as the systemic use of ratio to interpret the financial statements so that the strengths and weaknesses of a firm, as well as its historical performance and current financial condition, can be determined.

Ratios make the related information comparable. A single figure by itself has no meaning but when expressed in terms of related figures it yields significant inferences. Thus ratios are relative figures reflecting the relationship between related variables. 

Their use, as tools of financial analysis, involves their comparison as single ratios like absolute figures are not of much use. A ratio is quotient of two numbers and is an expression of relationship between the figures which are not of much use. 

A ratio is a quotient of two numbers and is an expression of relationship between the figures or two amounts.

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It indicates a quantitative relationship which is used for a qualified judgment and decision making. The relationship between two accounting figures is known as accounting ratio. These may be compared with the previous year or base year ratios of the same firm. Ratios indicate the relationship between profits and capital employed. Ratios may be expressed in 3 forms – (a) as quotient 1:1 or 2:1 etc.; (b) as a rate, i.e., inventory turnover as a number of times in year and (c) as a percentage. Ratio analysis is useful to shareholders, creditors and executives of the company. 

2. Care in Use of Ratios

To get better result ratio analysis is required to be done with care as several factors affect the efficacy of ratios.

These factors are given below:

(1) Type of business under consideration affects the ratios and conclusions drawn from them. For example a high ratio of debt to net worth can be expected of a public utility company operating with large fixed assets with social benefits consideration.

(2) Seasonal character of the business affects ratios for a particular type of industry or enterprise. For example inventory to sales ratio for a grain merchant during the peak season has a different meaning and is supposed to be much higher than during other periods of the same year.

(3) Quality of assets also affects the ratio analysis and gives different interpretations to different business enterprises. 

Current assets to current liabilities ratio mostly 2:1 is considered more satisfactory for a liquid position of the company but if with the same proportion of assets acid test ratio is calculated it may give a different result and may depict the unsatisfactory proportion of availability of liquid funds with the company to meet its most urgent and pressing obligation.

(4) Adequacy of data is another consideration for comparison of particular factors with each other. For example average collection period for Bill Receivable for a particular month may differ to those with other months or the average of the year. Another consideration would be whether Bill Receivable has been properly valued for a particular period as over valuation may render the ratio incomparable.

(5) Modification of ratios reflects only the past performance and must be modified by future trends of business.

(6) Interpretation of ratios should be relied upon in isolation and should be considered with accounting documents for interpretations.

(7) Non-financial data ratios based on financial data of firms should be considered with non-financial data to supplement the financial ratios that give better interpretation.

3. Types of Ratios

Ratios can be broadly classified into four groups:

1. Liquidity ratios;

2. Capital Structure / Leverage ratios;

3. Profitability ratios and

4. Activity ratios.

1. Liquidity Ratios:

Liquidity is a prerequisite for the very survival of a business unit. Liquidity represents the ability of the business concern to meet short-term obligations when they fall due for payment. Hence the maintenance of adequate liquidity in any business concern cannot be over emphasized. 

The liquidity ratio measures the ability of the business concern to meet its short-term obligations and reflects the short-term solvency of the unit.

Important Liquidity Ratios:

essay on ratio analysis

2. Capital Structure/Leverage Ratios:

The second category of financial ratio is Leverage or Capital structure ratios. The short-term Creditors would use leverage ratios for ascertaining the current financial position of the business unit. 

The long-term would use leverage or capital structure ratio to examine the long term solvency of the business unit. The leverage ratio reflects the capacity of the business unit. The leverage ratios reflect on the capacity of the business unit to assure long term creditor as regards to periodic payment of interest during the period of the loan as well as repayment of principal on maturity.

There are two aspects of the long term solvency of a unit as reflected in its policy to repay the principal on maturity and pay interest at periodic intervals. These two aspects are mutually dependent and interrelated and give rise to two types of leverage ratios.

The first type of leverage ratios which are based on the relationship between borrowed funds and owner’s capital and computed from the balance sheet include many variations such as 

(i) debt equity ratio,

(ii) proprietary ratio, 

(iii) equity-asset ratio. 

The second type of leverage ratio which are also referred to as “Coverage ratios” computed from the Profit and Loss Account include many variations such as 

(i) interest coverage ratio, 

(ii) dividend coverage ratio and 

(iii) total fixed charges coverage ratio.

Important Leverage/Capital Structure Ratios:

essay on ratio analysis

3. Profitability Ratios:

The Profitability of any organization is very essential and serves as an incentive to achieve efficiency. Thus the management of any business organizations strives to measure the operating efficiency of that organization to ensure optimum profitability on its investment. The profitability ratios are designed to measure the profitability of any organization. 

In other words these ratios indicate the units’ efficiency of operation. Profitability ratios can be divided into two categories i.e. showing profitability either in relation to sales or in relation to investments.

Important Profitability Ratios: 

essay on ratio analysis

  4. Activity/Turnover/Efficiency Ratios:

The last category of ratios is the activity ratios. They are also known as the efficiency or turnover ratios. Such ratios are concerned with measuring the efficiency in asset management. The efficiency with which assets are managed / used is reflected in the speed and rapidity with which they are converted into sales. 

Thus the activity ratios are a test of relationship between sales / cost of goods sold and assets.

Depending upon the type of asset, activity ratios may be (i) inventory / stock turnover, (ii) receivable / debtor’s turnover and (iii) total assets turnover. The first of these indicates the number of times inventory is replaced during the year, of how quickly the goods are sold. It is a test of efficiency inventory management. The second category of turnover ratio is indicative of the efficiency of receivables management as it shows how quickly trade goods are sold. It reveals the efficiency in managing and utilizing the total assets.

Important Activity / Turnover / Efficiency Ratios: 

essay on ratio analysis

4. Advantages of Ratio Analysis

The special advantage of working out accounting ratios is that performance and financial position can be properly judged.

Fol­lowing are some important advantages of ratio analysis:

(i) Decision-making process.

(ii) Diagnosis of financial ills.

(iii) Evaluation of financial performances

(iv) Short and long term planning.

(v) Study of financial trends; 

5. Limitations of Ratio Analysis

1. Reliability of ratio depends upon the reliability of the original data / information collected.

2. Increases, decreases and constant changes in the price distort the comparison over period of years

3. The benefits of ratio analysis depends on correct interpretation. Many times it is observed that due to small errors in original data it leads to false conclusions.

4. A ratio-analysis is not an ultimate yardstick for assessing the performance of the firm.5. If there is window-dressing then the ratios calculated will fail to give the correct picture and it will be mismanagement. 

Related Articles:

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  • Analysis and Interpretation of Financial Statements
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What Is Financial Ratio Analysis?

Overview, Definition, and Calculation of Financial Ratios

Types of Financial Ratios

  • How Financial Ratio Analysis Works

Interpretation of Financial Ratio Analysis

Who uses financial ratio analysis, frequently asked questions (faqs).

Getty Images/Trevor Williams 

Financial ratio analysis uses the data contained in financial documents like the balance sheet and statement of cash flows to assess a business's financial strength. These financial ratios help business owners and average investors assess profitability, solvency, efficiency, coverage, market value, and more.

Key Takeaways

  • Financial ratio analysis assesses the performance of the firm's financial functions of liquidity, asset management, solvency, and profitability.
  • Financial ratio analysis is a powerful analytical tool that can give the business firm a complete picture of its financial performance on both a trend and an industry basis.
  • The information gleaned from a firm's financial statements by ratio analysis is useful for financial managers, competitors, and average investors.
  • Financial ratio analysis is only useful if data is compared to past performance or to other companies in the same industry.

Financial ratios are useful tools that help business managers, owners, and potential investors analyze and compare financial health. They are one tool that makes financial analysis possible across a firm's history, an industry, or a business sector.

Financial ratio analysis uses the data gathered from these ratios to make decisions about improving a firm's profitability, solvency, and liquidity.

There are six categories of financial ratios that business managers normally use in their analysis. Within these six categories are multiple financial ratios that help a business manager and outside investors analyze the financial health of the firm.

It's important to note that financial ratios are only meaningful in comparison to other ratios for different time periods within the firm. They can also be used for comparison to the same ratios in other industries, for other similar firms, or for the business sector.

Liquidity Ratios

The liquidity ratios answer the question of whether a business firm can meet its current debt obligations with its current assets. There are three major liquidity ratios that business managers look at:

  • Working capital ratio : This ratio is also called the current ratio (current assets - current liabilities). These figures are taken off the firm's balance sheet. It measures whether the business can pay its short-term debt obligations with its current assets.
  • Quick ratio: This ratio is also called the acid test ratio (current assets - inventory/current liabilities). These figures come from the balance sheet. The quick ratio measures whether the firm can meet its short-term debt obligations without selling any inventory.
  • Cash ratio : This liquidity ratio (cash + cash equivalents/current liabilities) gives analysts a more conservative view of the firm's liquidity since it uses only cash and cash equivalents, such as short-term marketable securities, in the numerator. It indicates the ability of the firm to pay off all its current liabilities without liquidating any other assets.

Efficiency Ratios

Efficiency ratios, also called asset management ratios or activity ratios, are used to determine how efficiently the business firm is using its assets to generate sales and maximize profit or shareholder wealth. They measure how efficient the firm's operations are internally and in the short term. The four most commonly used efficiency ratios calculated from information from the balance sheet and income statement are:

  • Inventory turnover ratio: This ratio (sales/inventory) measures how quickly inventory is sold and restocked or turned over each year. The inventory turnover ratio allows the financial manager to determine if the firm is stocking out of inventory or holding obsolete inventory.
  • Days sales outstanding: Also called the average collection period (accounts receivable/average sales per day), this ratio allows financial managers to evaluate the efficiency with which the firm is collecting its outstanding credit accounts.
  • Fixed assets turnover ratio: This ratio (sales/net fixed assets) focuses on the firm's plant, property, and equipment, or its fixed assets, and assesses how efficiently the firm uses those assets.
  • Total assets turnover ratio: The total assets turnover ratio (sales/total assets) rolls the evidence of the firm's efficient use of its asset base into one ratio. It allows analysts to gauge how efficiently the asset base is generating sales and profitability.

Solvency Ratios

A business firm's solvency, or debt management, ratios allow the analyst to appraise the position of the business firm's debt financing or financial leverage that they use to finance their operations. The solvency ratios gauge how much debt financing the firm uses as compared to either its retained earnings or equity financing. There are two major solvency ratios:

  • Total debt ratio : The total debt ratio (total liabilities/total assets) measures the percentage of funds for the firm's operations obtained by a combination of current liabilities plus its long-term debt.
  • Debt-to-equity ratio : This ratio (total liabilities/total assets - total liabilities) is most important if the business is publicly traded. The information from this ratio is essentially the same as from the total debt ratio, but it presents the information in a form that investors can more readily utilize when analyzing the business.

Coverage Ratios

The coverage ratios measure the extent to which a business firm can cover its debt obligations and meet the associated costs. Those obligations include interest expenses, lease payments, and, sometimes, dividend payments. These ratios work with the solvency ratios to give a financial manager a full picture of the firm's debt position. Here are the two major coverage ratios:

  • Times interest earned ratio: This ratio (earnings before interest and taxes (EBIT)/interest expense) measures how well a business can service its total debt or cover its interest payments on debt.
  • Debt service coverage ratio: The DSCR (net operating income/total debt service charges) is a valuable summary ratio that allows the firm to get an idea of how well the firm can cover all of its debt service obligations.

Profitability Ratios

Profitability ratios are the summary ratios for the business firm. When profitability ratios are calculated, they sum up the effects of liquidity management, asset management, and debt management on the firm. The four most common and important profitability ratios are:

  • Net profit margin: This ratio (net income/sales) shows the profit per dollar of sales for the business firm.
  • Return on total assets (ROA): The ROA ratio (net income/sales) indicates how efficiently every dollar of total assets generates profit.
  • Basic earning power (BEP): BEP (EBIT/total assets) is similar to the ROA ratio because it measures the efficiency of assets in generating sales. However, the BEP ratio makes the measurement free of the influence of taxes and debt.
  • Return on equity (ROE): This ratio (net income/common equity) indicates how much money shareholders make on their investment in the business firm. The ROE ratio is most important for publicly traded firms.

Market Value Ratios

Market Value Ratios are usually calculated for publicly held firms and are not widely used for very small businesses. Some small businesses are, however, traded publicly. There are three primary market value ratios:

  • Earnings per share (EPS): As the name implies, this measurement conveys the business's earnings on a per-share basis. It is calculated by dividing the net income by the outstanding shares of common stock.
  • Price/earnings ratio (P/E): The P/E ratio (stock price per share/earnings per share) shows how much investors are willing to pay for the stock of the business firm per dollar of profits.
  • Price/cash flow ratio: A business firm's value is dependent on its free cash flows. The price/cash flow ratio (stock price/cash flow per share) assesses how well the business generates cash flow.
  • Market/book ratio: This ratio (stock price/book value per share) gives the analyst another indicator of how investors view the value of the business firm.
  • Dividend yield: The dividend yield divides a company's annual dividend payments by its stock price to help investors estimate their passive income. Dividends are typically paid quarterly, and each payment can be annualized to update the dividend yield throughout the year.
  • Dividend payout ratio: The dividend payout ratio is similar to the dividend yield, but it's relative to the company's earnings rather than the stock price. To calculate this ratio, divide the dollar amount of dividends paid to investors by the company's net income.

How Does Financial Ratio Analysis Work?

Financial ratio analysis is used to extract information from the firm's financial statements that can't be evaluated simply from examining those statements. Ratios are generally calculated for either a quarter or a year.

To calculate financial ratios, an analyst gathers the firm's balance sheet, income statement, and statement of cash flows, along with stock price information if the firm is publicly traded. Usually, this information is downloaded to a spreadsheet program.

Small businesses can set up their spreadsheet to automatically calculate each of these financial ratios.

One ratio calculation doesn't offer much information on its own. Financial ratios are only valuable if there is a basis of comparison for them. Each ratio should be compared to past periods of data for the business. The ratios can also be compared to data from other companies in the industry.

It is only after comparing the financial ratios to other time periods and to the companies' ratios in the industry that an analyst can draw conclusions about the firm performance.

For example, if a firm's debt-to-asset ratio for one time period is 50%, that doesn't tell a useful story unless it's compared to previous periods, especially if the debt-to-asset ratio was much lower or higher historically. In this scenario, the debt-to-asset ratio shows that 50% of the firm's assets are financed by debt. The financial manager or an investor wouldn't know if that is good or bad unless they compare it to the same ratio from previous company history or to the firm's competitors.

Performing an accurate financial ratio analysis and comparison helps companies gain insight into their financial position so that they can make necessary financial adjustments to enhance their financial performance.

There are other financial analysis techniques that owners and potential investors can combine with financial ratios to add to the insights gained. These include analyses such as common size analysis and a more in-depth analysis of the statement of cash flows.

Several stakeholders might need to use financial ratio analysis:

  • Financial managers : Financial managers must have the information that financial ratio analysis imparts about the performance of the various financial functions of the business firm. Ratio analysis is a valuable and powerful financial analysis tool.
  • Competitors : Other business firms find the information about the other firms in their industry important for their own competitive strategy.
  • Investors : Current and potential investors (whether publicly traded or financed by venture capital) need the financial information gleaned from ratio analysis to determine whether or not they want to invest in the business.

What are 5 key financial ratios?

Five of the most important financial ratios for new investors include the price-to-earnings ratio, the current ratio, return on equity, the inventory turnover ratio, and the operating margin.

Why is financial ratio analysis important?

Financial ratio analysis quickly gives you insight into a company's financial health. Rather than having to look at raw revenue and expense data, owners and potential investors can simply look up financial ratios that summarize the information they want to learn.

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What Is Ratio Analysis?

Net profit margin, price-to-earnings ratio (p/e), other factors to consider.

  • Ratio Analysis FAQs
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How to Use Ratio Analysis to Compare Companies

Ratio analysis helps investors compare companies' financial performance

essay on ratio analysis

When investors wish to compare the financial performance of different companies, a highly valuable tool at their disposal is ratio analysis . Ratio analysis can provide insight into companies' relative financial health and future prospects. It can yield data about profitability, liquidity, earnings, extended viability, and more. The results of such comparisons can mean more powerful decision-making when it comes to selecting companies in which to invest.

It's important that investors understand that a single ratio from just one company can't give them a reliable idea of a company's current performance or potential for future financial success. Use a variety of ratios to analyze financial information from various companies that interest you in order to make investment decisions.

Key Takeaways

  • Ratio analysis is a method of analyzing a company's financial statements or line items within financial statements.
  • Many ratios are available, but some, like the price-to-earnings ratio and the net profit margin, are used more frequently by investors and analysts.
  • The price-to-earnings ratio compares a company's share price to its earnings per share.
  • Net profit margin compares net income to revenues.
  • It's useful to compare various ratios of different companies over time for a reliable view of current and potential future financial performance.

Ratio analysis is the analysis of financial information found in a company's financial statements . Such analysis can shed light on financial aspects that include risk, reward (profitability), solvency, and how well a company operates . As a tool for investors, ratio analysis can simplify the process of comparing the financial information of multiple companies.

There are five basic types of financial ratios :

  • Profitability ratios (e.g., net profit margin and return on shareholders' equity)
  • Liquidity ratios (e.g., working capital)
  • Debt or leverage ratios (e.g., debt-to-equity and debt-to-asset ratios)
  • Operations ratios (e.g., inventory turnover)
  • Market ratios (e.g. earnings per share (EPS))

Some key ratios that investors use are the net profit margin and price-to-earnings (P/E) ratios.

Net profit margin, often referred to simply as profit margin or the bottom line, is a ratio that investors use to compare the profitability of companies within the same sector. It measures the amount of net profit (gross profit minus expenses) earned from sales. It's calculated by dividing a company's net income by its revenues.

Instead of dissecting financial statements to compare how profitable companies are, an investor can use this ratio instead. For example, suppose company ABC and company DEF are in the same sector. They have profit margins of 50% and 10%, respectively. An investor can easily compare the two companies and conclude that ABC converted 50% of its revenues into profits, while DEF only converted 10%.

Another ratio that can help when comparing companies is the company's gross profit divided by its operating expenses . By not deducting taxes, you can compare two businesses that might pay different state tax rates due to their location.

One metric alone will not give a complete and accurate picture of how well a company operates. For example, some analysts believe that the cash flow of a company is more important than the net profit margin ratio.

Another ratio investors often use is the price-to-earnings ratio. This is a valuation ratio that compares a company's current share price to its earnings per share. It measures how buyers and sellers price the stock per $1 of earnings.

The P/E ratio gives an investor an easy way to compare one company's earnings with those of other companies. Using the companies from the above example, suppose ABC has a P/E ratio of 100, while DEF has a P/E ratio of 10. An investor can conclude that investors are willing to pay $100 per $1 of earnings that ABC generates and only $10 per $1 of earnings that DEF generates.

A high P/E ratio can indicate that a company's stock is overvalued or that investors may be expecting high future earnings growth. A low P/E ratio can indicate that a stock is undervalued or that future earnings are in doubt.

As mentioned, it's important to take into account a variety of financial data and other factors when doing research on a possible investment.

  • The return on assets ratio can help you determine how effectively a company is using its assets to generate profit. The higher the ratio, the more profit each dollar in assets produces. It's calculated by dividing net income by total assets.
  • The operating margin ratio uses operating income and revenue to determine the profit a company is getting from its operations. This ratio, along with net profit margin, can give investors a good feel for the profitability of a company as a whole. The operating margin ratio is calculated by dividing net operating income by total revenue.
  • The return on equity ratio is another way to gauge profitability. It measures how well a company generates profit using money that's been invested in it (shareholder equity). It's calculated by dividing net profit by total equity.
  • Inventory ratios can show how well companies manage their inventories . Inventory turnover and days of inventory on hand are often used. Bear in mind that the inventory method that a company employs can affect the financial data that underlie ratios. So, when comparing companies be sure that they use comparable methods.
  • Take note of ratio analysis results over time to spot trends in company performance and to predict potential future financial health.
  • Compare companies not just in the same industry, but with similar product types, years in operation, and location, as well. These factors can affect financial results.

What Are the 5 Categories of Ratio Analysis?

Ratio analysis includes these five types of financial ratios: profitability ratios, liquidity ratios, debt or leverage ratios, operations ratios, and market ratios.

How Do You Compare the Ratios of 2 Companies?

Start by choosing companies in the same industry. Narrow this down to companies with similar products, inventory methods, business longevity, and location. Then, compare the same financial ratios for both. Consider looking at a big picture of results over time rather than just one year-end snapshot.

Where Can You Find a Company's Financial Information?

Company information is available in many places, including news and financial publications and websites. However, to be sure of its credibility, look for financial information in audited company annual reports. In addition, the Securities and Exchange Commission (SEC) maintains financial and business information about publicly held companies in the online database called EDGAR . Access is free of charge.

Charles Schwab. " Stock Analysis Using the P/E Ratio ."

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Ratio and Financial Statement Analysis

Executive summary, introduction, liquidity ratios, profitability, investors’ ratios, benefits and limitations, new practices, conclusion and recommendation.

Financial ratios show associations between various factors of the business operations. They entail comparison of income statement and balance sheet’s elements. These ratios are grouped into four distinct categories; liquidity ratios (Quick and current ratios), profitability ratios (ROE and ROA), leverage (debt-equity ratio and debt-to-assets ratio) and investors’ ratios (EPS and P/E). These ratios are beneficial since they summarize the financial statements and make it easy for investors to understand but they do have some drawbacks like use of irrelevant information in making future decision and different users of accounting information use different terms to depict financial information among others. Therefore, investors should be aware that ratios are good measures but they cannot be used solely to make financial decision as a result of these drawbacks. Thus, investors should seek other measures like non-financial analysis by looking at management style and experience, and morale of the employees among others.

Security analysts and investors frequently use ratios to evaluate the weaknesses and strengths of various firms. Ratio analysis is important in analyzing financial statements which is a crucial step before investing in any firm since it quantifies the firm’s performance in various factors like the firm’s ability to be profitable, ability of the firm to pay debt (liquidity of the firm), stability of the firm in paying long-term debt as well as the ability of the company to manage its assets (efficiency). Ratios normally compare the firm’s performance in a certain period and against other firms in the industry in order to determine the firm’s weaknesses and strengths and for investors or managers to take suitable investment and financing decisions (Liu and O’Farrell, 2009).

It is hard to deduce the firm’s performance from two or three simple figures. Nonetheless, in practice some diverse ratios are frequently calculated during strategic planning activities and in general because financial ratios do offer information on relative performance of the firm. Particularly, careful evaluation of a mixture of the ratios might assist in making a distinction between companies that will in the end not succeed from those companies that will succeed. Therefore, ratio analysis is discussed, and some benefits and limitations linked with their usage are emphasized. Lastly, ratios are more relevant when used to evaluate firms in the same industry (Nd.edu, 2010).

For survival, companies should be able to pay creditors and other short-term obligations. In this case, firm should be concerned with its liquidity by use of measures like quick ratio and current ratio. The major difference between these two ratios is that, the former does not use stock while the latter does. Quick ratio is a conventional standard; if it is more than one it implies that the firm is not facing liquidity risk and that is it can be able to pay current liabilities. And if not more than one but current ratio is above one, the firm’s status is more composite. In such a situation, valuation of stocks and stock turnover are clearly crucial (Nd.edu, 2010).

Stock valuation methods life LIFO and FIFO may contaminate current ratio. This is because firms use different methods when valuing stocks, which may overvalue or undervalue the stocks, making it hard to compare firms using current ratio. This means that quick ratio is the most preferred liquidity ratio (Nd.edu, 2010). Consider Hyatt Hotel Corporation’s quick ratio of 2010 and 2009, the firm’s liquidity position decline in 2010, implying that the firm was using more of current liabilities in 2010 compared with 2009. Compared to other firms in the industry like Red Lion Hotels and Intercontinental Hotels Group (IHG), Hyatt is more liquid than its competitors who are facing liquidity risk since the ratio is less than one as shown by Table 1.

Companies are funded by mixture of equity and debt and the optimal capital structure depends on the tax policy, corporate risk and bankruptcy costs. Two measures are used, debt-equity ratio and debt-to-assets ratio (Nd.edu, 2010).

Just like liquidity ratios, leverage ratios pose some issues in interpretation and measurement. In this case equity and assets are normally measured through book value in financial statements, the book value does not depict the company’s market value or value the creditors would receive if firm is liquidated (Nd.edu, 2010).

Ratios like the debt-to-equity ratios differ significantly crossways industries due to industry’s characteristics and environment.

A utility firm that is more stable can operate comfortably with comparatively superior debt-equity ratio while a cyclical firm like recreational vehicles manufacturer normally requires lower ratio (Nd.edu, 2010).

Frequently analysts use debt-equity ratio to establish the capability of the firm to generate additional finances from capital market. A firm with significant debt is frequently considered to have less additional-funding capacity. In reality, the overall funding capacity of the firm possibly depends on the new product’s quality that the firm is wishing to pursue with its capital structure. Nonetheless, given bankruptcy threat and costs, a superior debt-equity ratio might make future refinance hard (Nd.edu, 2010).

For instance, debt-equity ratio of Hyatt declined in 2010 indicating a reduction in the gearing level of the firm compared to the year 2009. Compared to its competitors, Red Lion and IHG, Hyatt is less geared and IHG is highly geared among the three firms as it is more than 100%. This implies that IHG is facing high financial risks while Hyatt’s financial risk is very low as shown by Table 2.

ROE and ROA are measures of firm’s profitability and are widespread in firms. Equity and assets as utilized in these ratios are book values. Therefore, if fixed assets were bought in the past three years at a lower price, this means that the present performance of the firm might be overstated through the utilization of past information. As a consequence, accounting returns of the investment are normally not correlated well with real economic project’s IRR (Nd.edu, 2010).

It is hard to use these two ratios in merger deals to measure the firms’ performance. Assume we have a firm X that used to earn net profit of $1,000 on the assets with book value of $2,000, for a large 50% as ROA. This firm is currently acquired by another firm Y that transfer the additional assets to its balance sheet at the buying price, presuming that the transaction is treated through the use of accounting method of purchase. Actually, the purchase price will be more than $2,000, higher than the assets book value, for a possible acquirer must pay higher price for privilege of gaining $1,000 on an ordinary basis.

Assume further the firm Y pays $3,000 for X’s assets. After the purchase, it will emerge that X’s returns have decreased, Firm X continues to make $1,000 but currently the asset base is at $3,000, and thus the ROA reduces to 33.33%. In reality, ROA might reduce due to other factors like rise in depreciation of the additional assets obtained. However, nothing has happened to net income of the company but only its accounting has changed and not the firm’s performance (Nd.edu, 2010).

ROE and ROA also have another problem in that analyst tend to concentrate on the single years performance, years that might be idiosyncratic. On average, one must evaluate these ratios over some years through use of average to separate returns that are idiosyncratic and attempt to identify patterns (Nd.edu, 2010).

For example, Hyatt’s ROE and ROA indicate that the firm’s profitability increased in 2010 implying that the firm’s efficiency in managing production costs, operating costs and cost of sales as well as assets had improved, while IHG was the most profitable firm among the three firms with, Red Lion being the least profitable firm as shown on Table 3.

These ratios are determined from the performance of the stock market and they include; P/E, Dividend Yield and EPS. EPS is widely used amongst the three ratios. In reality, it is shown on financial statements of the listed firms. EPS indicates how much each share invested in the firm has earned. This means that it is not a useful statistics since it does not show how many fixed assets the company utilized to generate those incomes, and thus nothing on profitability. It also does not show how much the shareholder has paid for each share invested in the firm for rights over the annual income. In addition, the accounting principles used to determine the income might alter these ratios and treatment of stock is also challenging (Nd.edu, 2010).

P/E ratio is also used and it is reported mainly in the daily newspapers. P/E ratio that is high indicates that the investors deem that the firm’s future prospects are superior to its present performance. They are paying more for every share than company’s present income warrant. And still the income is treated in different ways in diverse accounting practices (Nd.edu, 2010).

For example, in 2010 the EPS of Hyatt increased from 0.28 to 0.29 this means that for every share invested in the firm generated $0.29 of the firm’s earnings. Compared to competitors, Red Lion has the least EPS while IHG has the highest. The Hyatt’s P/E indicates the investors in 2009 and 2010 would take 106.46 and 157.79 years to recover their initial investment in shares from the earnings generated by that investment in the firm respectively, while its competitors’ investors will take less years for them to recover their initial investment as shown by Table 4.

Financial analysis involving ratios is a helpful tool for the users of the financial statements. Ratio analysis has some advantages that include; first, they simplify firm’s financial statements and also emphasize significant information in straightforward form quickly. Thus a user of the firm’s financial statements can judge the firm by only looking at some figures instead of examining the entire financial statements. Finally, the analysis assists in comparing firms of varying magnitude within the industry and can be used in comparing one firm financial performance over a particular period of time, normally referred as trend analysis (Accountingexplained.com, 2011).

On the other hand, the analysis poses some disadvantages in that information from the financial accounting is influenced by assumptions and estimates. Accounting standards let varying accounting policies that damages comparability and thus in such circumstances ratio analysis is used less. The ratio analysis describes relationships between historical information while the users are mostly concerned on the present and the future information. Different firms operate in diverse industries with diverse environmental conditions like market structure, and regulation among others. These factors are so important in that an evaluation of the two firms from dissimilar industries may be misleading (Accountingexplained.com, 2011).

For instance, a Chinese firm’s financial ratios might be exposed to misunderstanding by an investor from US as a result of variations in the accounting principles, institutional and culture environments, economic environments and business practices. China adopted IFRS ever since 2007 whilst firms in the United States are still applying U.S. GAAP to report accounting information (Liu and O’Farrell, 2009). The culture of China is centred on the relationships while culture of America is centred on the individuals. In addition the variation between collectivists and individualists, people of China have a tendency of being risk-adverse and conservative.

China is a socialism nation in evolution from the planned economy to the market economy while US on the other hand, is a nation having a market capitalism. These two nations have different GDP growth with China having the highest compared to US. Such variations may decrease the comparability and comprehension of information from financial accounting. The Chinese firms may be found to have lower Asset Turnover ratio probably as a result of firm’s high growth rate, superior Average Collection Period probably as a result of overstated debtors account and the requirement to guarantee steady employment, and a lower Debt to Net Worth ratio probably as a result of risk averseness nature of the Chinese individual investors (Liu and O’Farrell, 2009).

These disadvantages stirred researchers to investigate and make use of methods such as negative examination elimination, trimming, square root, logarithmic, logit as well as utilizing rank transformation in order to attain more projective independent variables (Bahiraie, 2008).

During utilization of ratios managers are more concerned with misinforming than informing. Managers therefore seek to reduce discretionary costs like advertising, training, research and maintenance among others, with the aim of increasing net profit whilst having a negative effect on the future income potential. New management might likewise write-down assets value to decrease the amortization and depreciation charges for future financial years. An entrepreneur might evade restocking inventory at some point in time especially before the end of the financial year in order to raise the firm’s current ratio. Short-term payment of the current liabilities or debt just before the end of the financial year will accomplish similar outcome. Retained earnings may be corrected for the future stock price decrease and afterwards recorded as net income.

Frequently an assessment of a sequence of the annual statements instead of one year will emphasize such practices. More excessive practices are normally avoided by companies that are required to answer to the regulatory agencies in order to be listed on the stock market or exchange (Best, 2009).

Ratios are normally utilized in strategic planning. These ratios may be manipulated through opportunistic practices of accounting. Nonetheless, taken collectively and utilized sensibly, they might assist in identifying companies or business divisions in particular problem. And finding new ventures that are profitable needs more effort. Therefore, investors should carry out their own analyses to determine which firm to invest in. Due to limitations of these ratios, the investors should also consider the non-financial analysis like the leadership style, morale of employees and experience among others.

Accountingexplained.com. (2011). Advantages and limitations of financial ratio analysis. Web.

Bahiraie, A., Ibrahim, N., Mohd, I. and Azhar, A. (2008). Financial Ratios: A new geometric transformation. International Research Journal of Finance and Economic , 20:165-171.

Best, B. (2009). The uses of financial statements . Web.

Liu, C. and O’Farrell, G. (2009). China and U.S. financial ratio comparison. International Journal of Business, Accounting, and Finance , 3(2): 1-13.

Nd.edu. (2010). Financial ratio analysis . Web.

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Ratio analysis is referred to as the study or analysis of the line items present in the financial statements of the company. It can be used to check various factors of a business such as profitability, liquidity, solvency and efficiency of the company or the business.

Ratio analysis is mainly performed by external analysts as financial statements are the primary source of information for external analysts.

The analysts very much rely on the current and past financial statements in order to obtain important data for analysing financial performance of the company. The data or information thus obtained during the analysis is helpful in determining whether the financial position of a company is improving or deteriorating.

Also see: Advantages and Disadvantages of Ratio Analysis

Categories of Ratio Analysis

There are a lot of financial ratios which are used for ratio analysis, for the scope of Class 12 Accountancy students. The following groups of ratios are considered in this article, which are as follows:

1. Liquidity Ratios: Liquidity ratios are helpful in determining the ability of the company to meet its debt obligations by using the current assets. At times of financial crisis, the company can utilise the assets and sell them for obtaining cash, which can be used for paying off the debts.

Some of the most commonly used liquidity ratios are quick ratio, current ratio, cash ratio, etc. The liquidity ratios are used mostly by creditors, suppliers and any kind of financial institutions such as banks, money lending firms, etc for determining the capacity of the company to pay off its obligations as and when they become due in the current accounting period.

2. Solvency Ratios: Solvency ratios are used for determining the viability of a company in the long term or in other words, it is used to determine the long term viability of an organisation.

Solvency ratios calculate the debt levels of a company in relation to its assets, annual earnings and equity. Some of the important solvency ratios that are used in accounting are debt ratio, debt to capital ratio, interest coverage ratio, etc.

Solvency ratios are used by government agencies, institutional investors, banks, etc to determine the solvency of a company.

3. Activity Ratio: Activity ratios are used to measure the efficiency of the business activities. It determines how the business is using its available resources to generate maximum possible revenue.

These ratios are also known as efficiency ratios. These ratios hold special significance for business in a way that whenever there is an improvement in these ratios, the company is able to generate revenue and profits much efficiently.

Some of the examples of activity or efficiency ratios are asset turnover ratio, inventory turnover ratio, etc.

Also read:

4. Profitability ratios: The purpose of profitability ratios is to determine the ability of a company to earn profits when compared to their expenses. A better profitability ratio shown by a business as compared to its previous accounting period shows that business is performing well.

The profitability ratio can also be used to compare the financial performance of a similar firm, i.e it can be used for analysing competitor performance.

Some of the most used profitability ratios are return on capital employed, gross profit ratio, net profit ratio, etc.

Use of Ratio Analysis

Ratio analysis is useful in the following ways:

1. Comparing Financial Performance: One of the most important things about ratio analysis is that it helps in comparing the financial performance of two companies.

2. Trend Line: Companies tend to use the activity ratio in order to find any kind of trend in the performance. Companies use data from financial statements that is collected from financial statements over many accounting periods. The trend that is obtained can be used for predicting the future financial performance.

3. Operational Efficiency: Financial ratio analysis can also be used to determine the efficiency of managing the asset and liabilities. It helps in understanding and determining whether the resources of the business is over utilised or under utilised.

This concludes our article on the topic of Ratio Analysis, which is an important topic in Class 12 Accountancy for Commerce students. For more such interesting articles, stay tuned to BYJU’S.

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What is Ratio Analysis?

What are the limitations of ratio analysis, additional resources, limitations of ratio analysis.

Factors that limit the efficacy of ratio analysis

Ratio analysis is a popular technique of financial analysis. It is used to visualize and extract information from financial statements . It focuses on ratios that reflect profitability, efficiency, financing leverage , and other vital information about a business. The ratios can be used for both horizontal analysis and vertical analysis. While they are a popular form of analysis, there are many limitations of ratio analysis that financial analysts should be aware of.

Pyramid of Ratios

Image: Pyramid of Ratios from CFI’s Financial Analysis Course .

One of the key factors in ratio analysis is the comparison to the benchmark companies of an industry. This type of financial analysis can be useful to both internal management and outsider analysts of the company, as it provides significant insights from the financial statements.

As with any financial analysis technique, there are several limitations of ratio analysis. It is crucial to know these limitations to avoid misleading conclusions.

Some of the most important limitations of ratio analysis include:

  • Historical Information: Information used in the analysis is based on real past results that are released by the company. Therefore, ratio analysis metrics do not necessarily represent future company performance.
  • Inflationary effects: Financial statements are released periodically and, therefore, there are time differences between each release. If inflation has occurred in between periods, then real prices are not reflected in the financial statements. Thus, the numbers across different periods are not comparable until they are adjusted for inflation.
  • Changes in accounting policies: If the company has changed its accounting policies and procedures, this may significantly affect financial reporting. In this case, the key financial metrics utilized in ratio analysis are altered, and the financial results recorded after the change are not comparable to the results recorded before the change. It is up to the analyst to be up to date with changes to accounting policies. Changes made are generally found in the notes to the financial statements section.
  • Operational changes: A company may significantly change its operational structure, anything from its supply chain strategy to the product that they are selling. When significant operational changes occur, the comparison of financial metrics before and after the operational change may lead to misleading conclusions about the company’s performance and future prospects.
  • Seasonal effects: An analyst should be aware of seasonal factors that could potentially result in limitations of ratio analysis. The inability to adjust the ratio analysis to the seasonality effects may lead to false interpretations of the results from the analysis.
  • Manipulation of financial statements: Ratio analysis is based on information that is reported by the company in its financial statements. This information may be manipulated by the company’s management to report a better result than its actual performance. Hence, ratio analysis may not accurately reflect the true nature of the business, as the misrepresentation of information is not detected by simple analysis. It is important that an analyst is aware of these possible manipulations and always completes extensive due diligence before reaching any conclusions.

Limitations of Ratio Analysis Diagram

Thank you for reading CFI’s guide to the limitations of ratio analysis. To keep learning and advancing your career, the following CFI resources will be helpful:

  • Financial Modeling Best Practices
  • Financial Analysis Ratios Glossary
  • Profitability Ratios
  • Sensitivity Analysis
  • See all accounting resources
  • Share this article

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The Using of Ratio Analysis Essay

  • To find inspiration for your paper and overcome writer’s block
  • As a source of information (ensure proper referencing)
  • As a template for you assignment

Introduction

Asset ratios, revenue ratios.

Ratio analysis is one of the tools that can be used to analyze the performance of a Healthcare Institution. One computes the ratios using standard ratios then compares the results with those of the previous year. Results can be compared with similar healthcare institutions too. This paper will apply ratio analysis to the financial statements of The Medical College of Georgia Health-centre. The subject of the analysis is the financial statements of 2006 and 2007. The focus is on two major categories of ratios: asset and revenue ratios (Reijers, 2005).

Asset ratios measure the efficiency with which the institution has used its assets over the period in question. The Asset Turnover ratio is the major ratio in this category. The debt to asset ratio focuses on the MCG’s debt about its total assets. The final category is the liquidity ratios. This category consists of the current and quick ratios. These measure the ability of MCG to pay up its short-term debts promptly. The short-term debts would include salaries and the purchase of medical supplies.

Total Debt to Asset RatioTotal Debt/ Total Assets70946/ 306983 =23.1%69125/292010 =23.6%
Current RatioCurrent Assets/ Current Liabilities143685/ 55357 =2.5169545/ 56430 =3.0
Quick RatioCurrent assets-Inventory/ Current Liabilities(143685-7626)/ 55357 = 2.4(169545-5983) / 56430 =2.8
Asset Turnover RatioTotal Revenue/ Average assets for period383187/(306983/2) =250%365770/(292010/2) =250%

The Total Debt to Asset ratio expresses MCG’s capital structure in percentage form. The debt finance has reduced slightly from 23.6% in 2006 to 23.1% in 2007. This may be because a proportion of the health center’s long-term loans were repaid. It could also be that the company acquired more assets in 2007 but retained the same level of debt finance. A lower debt to asset ratio is a good sign for investors.

There was a drop in the current ratio from 3 in 2006 to 2.5 in 2007. This is not a good sign as it shows decreasing ability to meet current liabilities and short-term commitments. The current ratio shows how easily the company can meet such short-term obligations. Failure to do so could result in I liquidity and operational problems. In the case of MCG, it is important to note that the hospital cannot run without supplies. They should therefore be able to purchase them when needed. Management needs to investigate the falling current ratio (Finkler & Ward, 2006).

The Quick Ratio followed the Current Ratio’s trend. It dropped from 2.8 in 2006 to 2.4 in 2007. This could be due to an increase in current liabilities or a decrease in current assets. Like the current ratio, this is an important indicator of MCG’s liquidity and should be investigated further (Finkler & Ward, 2006).

The asset turnover ratio tells of the hospital’s efficiency in using its assets. It has been constant in the past two years. This shows that the hospital is using its assets at the same rate to generate profit. The result of 250% shows high efficiency. Management should try to keep that up or improve on their efficiency.

Gross Profit MarginCost of Goods Sold/ Revenue154528/ 383187 =40.3%142078/ 365770 =38.8%
Net Profit MarginNet Profit/ Revenue13151/ 383187 =3.5%11377/365770 =3.11%
Non-Operating Revenue RatioNon-Operating Revenue/ Total Revenue42254/383187 =11.02%42280/ 365770 =11.55%
Operating Revenue RatioOperating Revenue/ Total Revenue340867/ 383187 =88.9%323524/ 365770 =88.5%

Gross Profit Margin has increased from 38.8% to 40.3%. In this question, the cost of salaries was taken as the cost of goods sold. This is because a hospital is a service organization. It, therefore, means that the salaries decreased in 2007. Alternatively, the hospital might have made more profit while paying the same salaries as in 2006.

The Net Profit Margin also increased slightly from 3.11% to 3.5%. This shows that MCG managed its operating expenses better in 2007. The decrease shows higher efficiency. It could also mean that more revenue was earned with the same level of expenses. Whichever way one looks at it, it is an improvement.

The Non-Operating Revenue ratio indicates what percentage of MCG’s revenue was derived from sources other than providing health services. In 2006, it was 11.55% while in 2007 it was 11.02%. This was a slight decrease. It means that the revenue from non-operating activities in proportion to total revenue decreased.

The Operating Revenue ratio is the opposite of the Non-Operating Revenue ratio. It shows the proportion of operating revenue. This ratio increased from 88.5% to 88.9% in 2007. It indicates that MCG is getting more revenue from its core activity. This is the provision of health services.

Ratio analysis can be quite helpful to health facilities. However, several pitfalls need to be avoided. First, it is important to note that ratio analysis is useless without comparative information. Assuming we had only the 2007 financial statements, then ratio analysis would be useless. The figures involved in the analysis are not always accurate. Hence, there may be mistakes in the results. Finally, the results need further explanation, as there may be reasons as to why they are good or bad. However, the usefulness of ratio analysis cannot be understated.

Finkler, S., & Ward, D. (2006). Accounting Fundamentals for Health Care Management. Chicago: Jones and Bartlette Publishers.

Reijers, H. (2005). Best practices in business process redesign: an overview and qualitative evaluation of successful redesign heuristics. Omega , 33 (4), 283-306.

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