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Home » Management Information System

Strategic Planning for MIS

MIS | Strategic Planning: In this tutorial, we will learn about the concept of strategic planning, the strategic planning process, and its benefits. By IncludeHelp Last updated : June 01, 2023

What is Strategic Planning for MIS?

Strategic planning for MIS is a managerial activity that enhances the working process and prospects of an organization.

The preparation of an organization's information system has traditionally been divorced from the overall strategic planning processes by which the organization plans for its future. The relation between the organization's "strategy set" and an MIS "strategy set" is conceptualized and illustrated as an M/S strategic planning mechanism.

For strategic planning and management, there are many structures and methodologies to choose from. Although there are no hard and fast rules when it comes to choosing the right system, the majorities of them follow a similar trend and share similar characteristics.

Many frameworks cycle through some variation on some very basic phases:

  • Analysis or assessment, where current internal and external environments are analyzed.
  • Strategy formulation, strategy formulation process is developed and documented.
  • Strategy execution is a phase of planning where the proposed plan is converted into operational planning.
  • Evaluation or sustainment/management phase, where ongoing refinement and evaluation of performance, culture, communications, data reporting, and other strategic management issues occurs.

Strategic Planning Process

The strategic planning process necessitates a great deal of consideration and planning from a company's upper management. Executives can consider a variety of options before deciding on a course of action and then determining how to strategically execute it.

A company's management should choose a strategy that is most likely to deliver positive results (usually described as increasing the company's bottom line) and that can be implemented cost-effectively with a high probability of success while minimizing unnecessary financial risk.

Strategic planning is traditionally thought to be done in three steps: growth, implementation, and evaluation.

1) Strategy Formulation

  • In the process of formulating a strategy, a company will first assess its current situation by performing an internal and external audit.
  • The purpose of this activity is to identify the organization's strengths and weaknesses to frame effective strategies.
  • As a result of the analysis, managers decide on which plans or markets they should focus on and how to best allocate the company's resources.
  • Business strategies have long-term effects on organizational success.
  • Strategy formulation is one of the most critical activity which can be carried out by the higher-level management executives of the company. This activity mainly focuses to assign the resources necessary for their implementation and future perspectives of the organization.

2) Strategy Implementation

  • After successful strategy formulation, the organization needs to define the key objectives of the company, and allocate resources for the strategy's implementation.
  • The success of the implementation of strategic planning is often determine by selecting an efficient strategy and put the strategy into action.
  • To execute the strategy, there is a need to create an effective framework to optimize the relevant resources, and redirecting marketing strategies to achieve the desired objectives.

3) Strategy Evaluation

  • Every businessman/woman understands that today's success does not guarantee tomorrow's success. As a result, managers need to assess the effectiveness of a selected approach.
  • Evaluating the internal and external factors influencing the strategy's execution, assessing efficiency, and taking corrective action to improve the strategy's effectiveness.
  • For an instance, a company can make certain changes to achieve the desired changes in customer relations; it needs to implement a new customer relationship management (CRM).
  • The three stages in strategic planning take place at three levels of hierarchy: upper management, middle management, and operational management. As a result, it is critical to encourage collaboration and engagement among employees and managers at all levels to help the company work as a more functional and productive team.

Benefits of Strategic Planning

Following are the most significant advantages of strategic planning:

  • Helps formulate better strategies using a logical, systematic approach
  • Enhanced communication between employers and employees
  • Empowers individuals working in the organization

Related Tutorials

  • Spiral Model in Management Information System
  • The Marketing Information Systems
  • Strategic Management Information System
  • Characteristics of Strategic Information Management
  • Strategic Information Systems (SIS) and It's Features in MIS
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Management Information Systems: In Business, in Academia, and in The Future

By Andy Marker | October 26, 2017 (updated December 14, 2021)

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Management information systems (MIS) is a changing and challenging field. Modern businesses can’t survive for long without using some sort of MIS to manage massive amounts of data, and there are plenty of opportunities to study or work in the discipline. In this article, we’ll cover what is happening with MIS in both business and academia. You’ll learn about what constitutes an MIS, their origin and evolution, their capabilities, and also gain insights from experts in the field.

What Is a Management Information System?

In business, management information systems (or information management systems) are tools used to support processes, operations, intelligence, and IT. MIS tools move data and manage information. They are the core of the information management discipline and are often considered the first systems of the information age.

MIS produce data-driven reports that help businesses make the right decisions at the right time. While MIS overlaps with other business disciplines, there are some differences:

  • Enterprise Resource Planning (ERP) : This discipline ensures that all departmental systems are integrated. MIS uses those connected systems to access data to create reports. 
  • IT Management : This department oversees the installation and maintenance of hardware and software that are parts of the MIS. The distinction between the two has always been fuzzy.
  • E-commerce: E-commerce activity provides data that the MIS uses. In turn, the MIS reports based on this data affect e-commerce processes. 

business planning in mis

Maeve Cummings , Co-author of Management Information Systems for the Information Age and Professor of Accounting & Computer Information Systems at Pittsburg State University in Pittsburg, Kansas, explains how MIS functions in academia. “[Management information systems is] the study of computers and computing in a business environment. Computer science focuses on the machine while information systems, or management information systems, focuses on how IT can support the strategy and operation of organizations,” she explains.

The concept includes what computers can do in this field, how people process information, and how best to make it accessible and up-to-date. Cummings adds, “The ‘right information in the right place at the right time’ is what we are striving for. This discipline is much more eclectic than straight computer science.” 

Besides computer science, there are fields of study that overlap with MIS, both at the theoretical and practical levels:

  • Information Systems (IS): In IS, there is a greater emphasis on tools, while MIS places more emphasis on business processes and operations.
  • Information Technology (IT): IT is similar to IS, but it focuses solely on computers.
  • Informatics: A discipline that combines software engineering, information systems development, and networking. 
  • Electrical Engineering and Computer Engineering: These fields focus on the development and improvement of hardware and software, respectively. MIS helps determine the practical and theoretical implications of these changes. 

History of Management Information Systems

The technology and tools used in MIS have evolved over time. Kenneth and Aldrich Estel, who are widely cited on the topic, have identified six eras in the field. 

Management Information Systems

After an era ends, the previous era’s hardware are still in use. In fact, mainframes (albeit much faster, cheaper, and easier to access than their predecessors) are still used today.

From Ledgers to Flash Memory

In the days where businesses recorded all transactions in a bound ledger, tallying and tracking what was going on took a lot of time and work. In the late 1800s, process automation began to appear in the the form of punch cards. Associated machines tabulated the punch card data and printed results, which made it easier to capture transactions. The company that came to eventually be known as IBM was founded in the early 1900s and became the leader in business machines and punch cards. These cards evolved from a solution to automate pattern creation in weaving machines. The company adapted the idea to store and input data for applications from as simple as time for payroll to very complicated uses like recording census data. When general-purpose computers became available after WWII (originally developed for codebreaking, calculating shell trajectories, and other war-related needs), the punch card became an input method as well as a way to store outputs (though it required readers to decode and print the data so people could read it). 

Later, magnetic media (such as tapes and floppy disks) took over the storage of input and output, and computers could read and write directly to their own memory. This eliminated the need for the specialized machines. Next, optical media (like CDs and DVDs) that could store much more data on a single disc came along. Today, we are transitioning to flash memory (which also goes by solid state, as in a solid state drive or SSD). Flash memory has a higher capacity, is less volatile, and you can reuse it thousands of times with little degradation in quality.

Each of these periods has brought an increase in storage capacity at a lower cost. In tandem with the constant increase in computing power, more and more powerful software, almost-ubiquitous connectivity via wifi and mobile devices, and ever-expanding networking that evolved into the internet, work that previously took many hours - like tabulating a company's shipping costs over a year or population increases in a state over a century - now takes little time or human effort.

On the software side, the functions that paper ledgers performed moved to spreadsheet programs (the term spreadsheet came from the large sheets of paper spread out on tables). Microsoft Excel is the best-known example, but it wasn’t the first to become popular. VisiCalc, which was created for the Apple II in the late 1970s by Dan Bricklin and Bob Frankston, was the first to gain popularity. There were spreadsheet programs available for mainframes and minicomputers before VisiCalc, but they didn’t offer the ability to see results in real time. 

Spreadsheets became more powerful in the 70s and 80s. When connected with databases, they gave users the ability to easily and quickly access and manipulate data. As users’ needs and desires changed, specialized programs were developed for different user groups, allowing innovative ways to use data. 

Information technology and MIS used to be synonymous. Task automation (such as report creation) led to an expansion of the work that fell under MIS. Simultaneously, the definition of IT expanded even more, and it now encompases areas beyond MIS, such as cyber security and network administration.

Categories of Management Information Systems

Management information system is a broad term that incorporates many specialized systems. The major types of systems include the following:

  • Executive Information System (EIS): Senior management use an EIS to make decisions that affect the entire organization. Executives need high-level data with the ability to drill down as necessary. 
  • Marketing Information System (MkIS): Marketing teams use MkIS to report on the effectiveness of past and current campaigns and use the lessons learned to plan future campaigns.
  • Business Intelligence System (BIS): Operations use a BIS to make business decisions based on the collection, integration, and analysis of the collected data and information. This system is similar to EIS, but both lower level managers and executives use it. 
  • Customer Relationship Management System (CRM): A CRM system stores key information about customers, including previous sales, contact information, and sales opportunities. Marketing, customer service, sales, and business development teams often use CRM .
  • Sales Force Automation System (SFA): A specialized component of a CRM system that automates many tasks that a sales team performs. It can include contact management, lead tracking and generation, and order management.
  • Transaction Processing System (TPS): An MIS that completes a sale and manages related details. On a basic level, a TPS could be a point of sale (POS) system, or a system that allows a traveller to search for a hotel and include room options, such as price range, the type and number of beds, or a swimming pool, and then select and book it. Employees can use the data created to report on usage trends and track sales over time.
  • Knowledge Management System (KMS): Customer service can use a KM system to answer questions and troubleshoot problems. 
  • Financial Accounting System (FAS): This MIS is specific to departments dealing with finances and accounting, such as accounts payable (AP) and accounts receivable (AR).
  • Human Resource Management System ( HRMS ): This system tracks employee performance records and payroll data.
  • Supply Chain Management System (SCM): Manufacturing companies use SCM to track the flow of resources, materials, and services from purchase until final products are shipped.  

Types of MIS Reports

At their core, management information systems exist to store data and create reports that business pros can use to analyze and make decisions. There are three basic kinds of reports: 

  • Scheduled: Created on a regular basis, these reports use rules the requestor has provided to pull and organize the data. Scheduled reports allow businesses to analyze data over time (e.g. an airline can see the percentage of lost luggage by month), location (e.g. a retail chain can compare sales figures from different stores), or other parameters.
  • Ad-hoc: These are one-off reports that a user creates to answer a question. If the reports are useful, you can turn ad-hoc reports into scheduled reports. 
  • Real-time: This type of MIS report allows someone to monitor changes as they occur. For example, a call center manager may see an unexpected spike in call volume, and find a way to increase productivity or send some of the calls elsewhere.

Benefits of Using Management Information Systems

R Kelly Rainer Jr

Using an MIS system can improve the performance of a company in many ways. R. Kelly Rainer, Jr. , George Phillips Privett Professor at Auburn University and Co-author of Management Information Systems, Moving Business Forward , says, “Any organization that does not use MIS simply will not exist for long. This statement would not have been true a couple of decades ago, but computer-based information systems are now essential to the survival of any organization.” 

Beyond the need to stay competitive, there are some key advantages of effective use of management information systems:

  • Management can get an overview of their entire operation.
  • Managers have the ability to get feedback about their performance.
  • Organizations can maximize benefits from their investments by seeing what is working and what isn’t.
  • Managers can compare results to planned performance by identifying strengths and weakness in both the plan and the performance.
  • Companies can drive workflow improvements that result in better alignment of business processes to customer needs.
  • Many business decisions are moved out of upper management to levels of the organization that is closer to where the knowledge and experience lie.

Management Information Systems in Healthcare Organizations

As healthcare companies continue to evolve with the changing technology landscape, and more information, like treatment data, patient information, and operations processes are stored within these systems, healthcare organizations face a need to gain visibility into this critical information anytime, anywhere.

MIS in healthcare enables data and information management related to clinical trials, financial and legal information, pharmaceutical details, physician credentials, and more, to be handled within one comprehensive system. However, because much of this information is confidential and must abide by HIPAA regulatory requirements, these organizations must also be confident that their MIS is safeguarded.

To enable healthcare teams to organize, manage, and store critical information within one holistic system, while also ensuring that their data is safe and all protected health information (PHI) is secure, they need a tool that provides transparency into critical processes, while remaining protected.

Smartsheet is a work execution platform that enables healthcare companies to improve work efficiency, scale business processes, and manage patient data and information, all while securely storing and sharing PHI. Streamline reporting, track and manage assets and resources, and organize all business-critical information in one centralized location to ensure your business runs efficiently, knowing that your data is protected and compliant under HIPAA guidelines.

Interested in learning more about how Smartsheet can help you maximize your efforts? Discover Smartsheet for Healthcare .

MIS Degrees and Careers

The U.S. Bureau of Labor Statistics Occupational Outlook Handbook (OOH) projection for employment in computer and information occupations are projected to grow by 22 percent from 2010 to 2020, adding about 758,000 new jobs.

There’s a common misconception that MIS is just coding. Though that task is a part of it, there are many skills and attributes required for MIS-related careers, including the following:

  • Problem solving
  • Liking to work with people
  • Strategic thinking, especially about technology. In a 1998 paper titled The Balanced Scorecard: A Foundation For the Strategic Management of Information Systems , authors Maris Martinsons, Robert Davison, and Dennis Tse state: In addition to managing current performance, there is also a need to measure and evaluate the readiness of the IS department or function for the future. The future readiness perspective is concerned with: 1. continually improving the skillset of IS specialists in order to prepare them for potential changes and challenges in the future; 2. regularly updating the applications portfolio; and 3. putting effort into researching emerging technologies and their potential value to the organization.
  • Developing and implementing new ideas
  • Understanding both technology and business
  • The ability to look at both details and the big picture
  • Communication skills, both written and oral. R. Kelly Rainer, Jr. explains, “The ability of MIS employees to communicate effectively with users in order to understand their business problems. After gaining that understanding, MIS employees must present computer-based solution(s) to those problem(s) without using MIS jargon. The trickiest problem here occurs when a business problem does not have a computer-based solution. In some cases, users are looking for a ‘silver, computer-based bullet’ for a problem that does not have such a solution. For example, a problem with corporate culture might not have a technological solution.”
  • Time and resource management
  • Comfortable with technological change. R. Kelly Rainer, Jr. says, “One function of MIS employees is to keep abreast of emerging technologies and the potential impacts that these technologies will have on their organization. In fact, MIS employees must be conversant with SWOT (strengths, weaknesses, opportunities, and threats) analyses for each of these technologies. MIS employees must use original thinking when they present these analyses to organizational management.”

There are many employment paths for someone who wants to pursue a career in MIS. These are some MIS-related job titles/fields:

  • Business analyst
  • Business application developer
  • Business intelligence analyst
  • Computer and information systems manager
  • Computer systems analyst
  • Data communications analyst
  • Data integration
  • Database administrator
  • Database analyst
  • Information exchange
  • Information integration
  • Information resources management
  • Information security
  • Information systems manager
  • IT consultant
  • IT development project leader
  • IT user liaison
  • Knowledge management
  • Network administrator
  • Network systems analyst
  • Systems analyst
  • Systems developer
  • Technical support specialist
  • Web developer

While every modern business needs MIS, some industries devote more of their resources to the practice than others do; these include health care, financial services, and telecommunications. Therefore, job seekers might find more opportunity in those verticals.

If someone wants to pursue a degree in an MIS-related field, Collegefactual.com has compiled a list of the top BA programs in the U.S., based on related overall education quality, degrees offered, earnings potential, and other factors:

  • University of Notre Dame
  • University of Washington
  • Georgetown University
  • Villanova University
  • Santa Clara University
  • Worcester Polytechnic Institute
  • University of Texas at Austin
  • Rochester Institute of Technology

Recent Developments and The Future of Management Information Systems

Management information systems, like any discipline that involves computers and software, is constantly changing. Some recent developments in the field include the following:

  • PCs Can Now Host MISs: A small business can have access to the powerful software that previously was only available to large enterprises.
  • Application and Management Service Providers: Similar to renting cloud storage, companies can rent software packages and systems management services and expand as their needs change.
  • Security: As proved by recent data breaches, data security has moved from a minor concern to a major one. Detailed information about security practices can be found here . 

In the future, many of the same forces that will change the larger world will affect MIS, but some will have a greater impact than others. MIS experts weigh-in on the topic and what we can expect going forward:

Maeve Cummings believes:

One big area of development in information technology is artificial intelligence (AI), which goes far beyond robots that control production (for example, in the automobile industry). Machines are becoming smarter in that they can learn how to solve problems. One such system is a neural network, which is used to alert you that your credit card may have been used unlawfully. These neural networks form a pattern of your spending and based on that, they flag purchases that are out of character, which is when you're notified or your credit card is frozen, depending on the situation. Such developments undoubtedly affect MIS, but they also affect the culture, the law, medicine, military defense, etc.

With so much big data being collected and analyzed nowadays, there will be a great need for legal minds to help sort through the various issues of what should and should not be legal from a privacy point of view. Also, with the budding field of computer-aided mind reading, still very much in its infancy, the issue of what society is allowed to do with that information will be crucial. For example, if you can read a person’s mind to determine whether that person is lying or not, would that be considered evidence or testimony? The law protects people from incriminating themselves (i.e. testimony). However, evidence, such as blood and hair samples may be taken without the consent of the accused. So which is mind-reading? The most interesting part of this business is that it is constantly changing and becoming more powerful. That is also the most alarming part of it.

R. Kelly Rainer Jr shares his thoughts on emerging technologies:

  • Artificial Intelligence: Narrow AI (AI for specific tasks) is now pervasive in many organizations. Advances in machine learning and deep learning are making narrow AI much more valuable to all of us. Think instantaneous translation, autonomous vehicles, robots, digital manufacturing (3D printing), etc. MIS departments must try to keep up with these advances and decide how narrow AI can be used in their organizations. 
  • The Internet of Things (IoT): The rapid increase of placing sensors on all objects (animate and inanimate) is leading to a sense-and-respond environment. MIS employees should perform the SWOT analysis on IoT for their organizations. A well-publicized example of IoT is General Electric and its Predix operating system.
  • Blockchain: Distributed-ledger technology is now being used in a large number of areas. Again, MIS employees must keep up with this technology and see how it impacts their organizations. 
  • Financial Technology (FinTech): If your organization is in the financial sector, your MIS employees had better be closely watching start-up FinTech companies. These companies are planning on disrupting the traditional financial sector.
  • Quantum Computing: As Moore’s Law begins to slow as we reach the physical limits on how many integrated circuits we can place on a chip, a new paradigm is emerging called quantum computing. Classical computing uses bits, which are either a “0” or a “1.” Quantum computing uses quantum bits (qubits). Unlike classical bits, qubits can store much more information than just 1 or 0 because they can exist in any superposition of these values. Quantum computing is in its very early days, but its potential can provide a dramatic increase in computing speeds. For example, scientists are hoping to be able to accurately model the climate. Another application lies in the field of information security.

Revue of Top Management Information Systems Textbooks

The future of MISs and new technologies will provide new ways to use data to improve business processes, acquire and work with customers, educate employees, and more. If you’re interested in learning more about management information systems, these books can help flush out your understanding of the field and its opportunities. 

Management Information Systems for the Information Age by Steven Haag and Maeve Cummings. Learn the basics of the field and study examples of how organizations have implemented the concepts presented. 

Management Information Systems: Managing the Digital Firm by Kenneth C. Laudon and Jane P. Laudon. This is geared toward business students and provides insight into how businesses leverage IT systems to meet their corporate objectives.

Management Information Systems, Moving Business Forward by by R. Kelly Rainer, Jr. and Hugh J. Watson. This book ties MIS concepts to practice activities, and the activities give students experience with software used in the business world.

Business Information Management: Improving Performance Using Information Systems by Dave Chaffey and Gareth White. In this book, you’ll learn how to apply problem-solving skills to MIS-related problems while looking at them from the perspective of different roles inside a company.

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13.3 Management Information Systems

  • What types of systems make up a typical company’s management information system?

Whereas individuals use business productivity software such as word processing, spreadsheet, and graphics programs to accomplish a variety of tasks, the job of managing a company’s information needs falls to management information systems: users, hardware, and software that support decision-making. Information systems collect and store the company’s key data and produce the information managers need for analysis, control, and decision-making.

Factories use computer-based information systems to automate production processes and order and monitor inventory. Most companies use them to process customer orders and handle billing and vendor payments. Banks use a variety of information systems to process transactions such as deposits, ATM withdrawals, and loan payments. Most consumer transactions also involve information systems. When you check out at the supermarket, book a hotel room online, or download music over the internet, information systems record and track the transaction and transmit the data to the necessary places.

Companies typically have several types of information systems, starting with systems to process transactions. Management support systems are dynamic systems that allow users to analyze data to make forecasts, identify business trends, and model business strategies. Office automation systems improve the flow of communication throughout the organization. Each type of information system serves a particular level of decision-making: operational, tactical, and strategic. Exhibit 13.6 shows the relationship between transaction processing and management support systems as well as the management levels they serve. Let’s take a more detailed look at how companies and managers use transaction processing and management support systems to manage information.

Transaction Processing Systems

A firm’s integrated information system starts with its transaction processing system (TPS) . The TPS receives raw data from internal and external sources and prepares these data for storage in a database similar to a microcomputer database but vastly larger. In fact, all the company’s key data are stored in a single huge database that becomes the company’s central information resource. As noted earlier, the database management system tracks the data and allows users to query the database for the information they need.

The database can be updated in two ways: batch processing , where data are collected over some time period and processed together, and online , or real-time , processing , which processes data as they become available. Batch processing uses computer resources very efficiently and is well-suited to applications such as payroll processing that require periodic rather than continuous processing. Online processing keeps the company’s data current. When you make an airline reservation, the information is entered into the airline’s information system, and you quickly receive confirmation, typically through an e-mail. Online processing is more expensive than batch processing, so companies must weigh the cost versus the benefit. For example, a factory that operates around the clock may use real-time processing for inventory and other time-sensitive requirements but process accounting data in batches overnight.

Decisions, Decisions: Management Support Systems

Transaction processing systems automate routine and tedious back-office processes such as accounting, order processing, and financial reporting. They reduce clerical expenses and provide basic operational information quickly. Management support systems (MSS) use the internal master database to perform high-level analyses that help managers make better decisions.

Information technologies such as data warehousing are part of more advanced MSSs. A data warehouse combines many databases across the whole company into one central database that supports management decision-making. With a data warehouse, managers can easily access and share data across the enterprise to get a broad overview rather than just isolated segments of information. Data warehouses include software to extract data from operational databases, maintain the data in the warehouse, and provide data to users. They can analyze data much faster than transaction-processing systems. Data warehouses may contain many data marts , special subsets of a data warehouse that each deal with a single area of data. Data marts are organized for quick analysis.

Companies use data warehouses to gather, secure, and analyze data for many purposes, including customer relationship management systems, fraud detection, product-line analysis, and corporate asset management. Retailers might wish to identify customer demographic characteristics and shopping patterns to improve direct-mailing responses. Banks can more easily spot credit-card fraud, as well as analyze customer usage patterns.

According to Forrester Research, about 60 percent of companies with $1 billion or more in revenues use data warehouses as a management tool. Union Pacific (UP), a $19 billion railroad, turned to data warehouse technology to streamline its business operations. By consolidating multiple separate systems, UP achieved a unified supply-chain system that also enhanced its customer service. “Before our data warehouse came into being we had stovepipe systems,” says Roger Bresnahan, principal engineer. “None of them talked to each other. . . . We couldn’t get a whole picture of the railroad.”

UP’s data warehouse system took many years and the involvement of 26 departments to create. The results were well worth the effort: UP can now make more accurate forecasts, identify the best traffic routes, and determine the most profitable market segments. The ability to predict seasonal patterns and manage fuel costs more closely has saved UP millions of dollars by optimizing locomotive and other asset utilization and through more efficient crew management. In just three years, Bresnahan reports, the data warehouse system had paid for itself. 12

At the first level of an MSS is an information-reporting system, which uses summary data collected by the TPS to produce both regularly scheduled and special reports. The level of detail would depend on the user. A company’s payroll personnel might get a weekly payroll report showing how each employee’s paycheck was determined. Higher-level mangers might receive a payroll summary report that shows total labor cost and overtime by department and a comparison of current labor costs with those in the prior year. Exception reports show cases that fail to meet some standard. An accounts receivable exception report that lists all customers with overdue accounts would help collection personnel focus their work. Special reports are generated only when a manager requests them; for example, a report showing sales by region and type of customer can highlight reasons for a sales decline.

Decision Support Systems

A decision support system (DSS) helps managers make decisions using interactive computer models that describe real-world processes. The DSS also uses data from the internal database but looks for specific data that relate to the problems at hand. It is a tool for answering “what if” questions about what would happen if the manager made certain changes. In simple cases, a manager can create a spreadsheet and try changing some of the numbers. For instance, a manager could create a spreadsheet to show the amount of overtime required if the number of workers increases or decreases. With models, the manager enters into the computer the values that describe a particular situation, and the program computes the results. Marketing executives at a furniture company could run DSS models that use sales data and demographic assumptions to develop forecasts of the types of furniture that would appeal to the fastest-growing population groups.

Companies can use a predictive analytics program to improve their inventory management system and use big data to target customer segments for new products and line extensions.

Executive Information Systems

Although similar to a DSS, an executive information system (EIS) is customized for an individual executive. These systems provide specific information for strategic decisions. For example, a CEO’s EIS may include special spreadsheets that present financial data comparing the company to its principal competitors and graphs showing current economic and industry trends.

Expert Systems

An expert system gives managers advice similar to what they would get from a human consultant. Artificial intelligence enables computers to reason and learn to solve problems in much the same way humans do, using what-if reasoning. Although they are expensive and difficult to create, expert systems are finding their way into more companies as more applications are found. Lower-end expert systems can even run on mobile devices. Top-of-the-line systems help airlines appropriately deploy aircraft and crews, critical to the carriers’ efficient operations. The cost of hiring enough people to do these ongoing analytical tasks would be prohibitively expensive. Expert systems have also been used to help explore for oil, schedule employee work shifts, and diagnose illnesses. Some expert systems take the place of human experts, whereas others assist them.

Concept Check

  • What are the main types of management information systems, and what does each do?
  • Differentiate between the types of management support systems, and give examples of how companies use each.

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What Are MIS? The Role of Management Information Systems

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If you want to build a stronger business and make educated decisions, management information systems provide a valuable tool for quickly scaling your company. So, what are MIS, and why do they matter? 

We’ll explain MIS, the pros and cons, and how you can use them to organize essential information.

Defining MIS

Management information systems (MIS) are the processes organizations have in place to gather, analyze, and organize essential information. They’re used to generate valuable reports that inform decision-makers.

Technological tools play a role in understanding how a system works, but MIS also focuses on studying the people, organizations, and relationships that affect the outcomes of a process.

The objectives of MIS can be broken down into three categories:

  • Data capture: Gather relevant operational information that decision-makers can use later for strategizing and planning. Data may come from internal or external sources, with multiple collection systems operating simultaneously.
  • Data processing: Raw data is sorted, analyzed, and summarized to make it more useful. Some data points may be used in calculations and predictions; others may be written up and factored into assessments.
  • Data storage: All data is saved in case it’s needed again in the future.It should be organized and stored intuitively.

You can also look at MIS as a breakdown of the three words that make up the initialism:

  • Management: Managers are typically tasked with directing, monitoring, and coaching staff, but they also oversee the planning and organization of initiatives with significant impacts on the company, its partners, and its stakeholders.
  • Information: Good data is more than information; it’s information with context and value. You should know where it comes from and have access to the unprocessed version so you (or your software) can assess the data without looking through someone else’s lens.
  • System: A system is a set of interconnected entities that work together toward a common goal.

Why should you have an MIS?

Management information systems make data easier to access and understand, helping businesses  make decisions that make sense .

Think about the process you go through when you need a quick answer to a crucial question. For example, what if you need to know how many of your client accounts were more than 90 days past due? Or which products sold best during a specific time frame? MIS provides those answers as quickly and accurately as possible.

In short, MIS can help by:

  • Providing real-time data: MIS tracks metrics continuously, so you know your  sales or production numbers  are current and correct.
  • Automating tasks to reduce oversights and errors: MIS can automate tasks based on preset triggers (e.g., sending out a payment reminder when an invoice rolls over from due to past due).
  • Facilitating teamwork: Sales, customer service, accounts receivable, and the dev team can all look at data simultaneously and discuss options together.

The role of MIS

Caption

A management information system gives leaders accurate and timely insight into individual and company performance. It provides a subjective assessment of how a business is doing.

Essentially, MIS draws a line between assuming (“It seems like the new product launch is going well”) and knowing based on data (“We’ve sold X units in the Y days since launch, which is Z% better than previous product launches”).

Essential MIS components

There are five key components of information systems management:

  • People: The people who use the information system or will use it in the future are vital to every MIS.
  • Data: These systems are fueled by data. Some data is gathered manually, whereas other bits of information are gathered automatically through digitized processes.
  • Business procedures: Organization-specific operations determine how information will be collected, recorded, analyzed, and stored.
  • Hardware: System hardware includes all the tangible equipment used to gather, store, transmit, and analyze data — computers, networking equipment, servers, and printers.
  • Software: MIS rely on software programs designed to handle a constant data flow. There will likely be multiple programs in play, with programs meant for compiling data and transmitting info, all working together toward a common goal.

6 types of management information systems

There are six types of management information systems. Each serves a unique purpose using distinct data input.

1. Transaction processing systems (TPS)

Transaction processing systems perform and record tasks in a business’s daily operations. For a restaurant, this might include making and organizing reservations, paying vendors, running customer credit cards, managing payroll, and shipping out merchandise bought from the website.

2. Decision support systems (DSS)

When organizations need help with decision-making or problem-solving, they turn to a decision support system (DSS). A DSS uses data to automate decisions related to a specific problem or need.

For example, consider GPS software. The user tells the system where they need to go while avoiding tolls or stopping at a specified checkpoint. The system then analyzes the possibilities, adjusts for issues like traffic accidents or weather, and provides a route.

3. Executive information systems (EIS)

Executive information systems are expressly designed to assist upper-level leadership. EIS can gather and analyze technology reports, market reports, consultant reports, changes in government policy, and financial info to provide one master report that helps executives  manage more efficiently  and make stronger, better-informed decisions.

4. Knowledge management systems (KMS)

As the name suggests, knowledge management systems are all about finding, organizing, and sharing information. This info might be shared between employees of a company or between a company and its clients. Software giants such as Canva and HubSpot are prime examples that gather information to share with those who will benefit most.

5. Enterprise resource planning (ERP)

ERPs help companies  unify their processes and divisions under one highly functional umbrella. An ERP can help you run your entire business by automating tasks, funneling information where it needs to go, and always keeping you updated.

6. Risk management information system (RMIS)

Unsure whether a business deal is worth the risk? Risk management information systems help you evaluate variables, such as risk exposure and available protection measures. Insurance companies use RMIS to determine the risk level attached to a client or policy.

MIS pros and cons

Caption

Before you adopt a management information system, it’s wise to understand the benefits and potential drawbacks involved.

Pros of MIS

The right MIS can help you with the following endeavors:

  • Increase efficiency: If you want to streamline your company’s workflows, MIS can help.
  • Improve data management: File folders, whether digital or tucked into an actual cabinet, are unwieldy and hard to use. A data management system lets you gather and analyze data efficiently and effectively.
  • Make fast, well-informed decisions: Forget searching through endless data to find relevant info every time you make a decision. MIS puts knowledge at your fingertips so you understand what you’re looking at as you weigh your options.
  • Streamline communication: The centralized nature of an MIS encourages collaboration and communication, eliminating pesky email chains and games of telephone.
  • Outthink and out-strategize the competition: MIS can help you become more competitive in your industry.

Cons of MIS

Before you invest a chunk in an MIS, consider these potential obstacles and disadvantages:

  • Initial implementation costs: From purchasing hardware to training employees, an MIS’s startup cost can be surprisingly high.
  • Tech pitfalls: You’ll need someone to maintain the system and help employees figure out the MIS when they’re confused.
  • Security risks: Whenever you’re gathering and storing data, you must protect that data from breaches.
  • Human error: Don’t get too comfortable; even a stellar MIS can’t guarantee your business will be free from human error.

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External Resources and Tools for MIS Majors

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Bachelor of Business Administration in Management Information Systems

The UHD Bachelor of Business in Management Information Systems program is based on a national model curriculum developed by educators and computer professionals, endorsed by the Association for Computing Machinery and the Association for Information Systems , and adopted by leading universities across the nation.

Program Electives The student can choose from a variety of electives, including:

  • Programming languages
  • Enterprise systems
  • Web technology
  • Information security
  • Microcomputer applications

Careers Students finish in an environment that allows them to prepare for a lifetime of learning and growth in various information technology careers such as:

  • Systems analyst
  • Database administrator
  • Knowledge systems developer
  • Network systems administrator
  • E-commerce systems developer
  • Information systems consultant

Key Knowledge Areas Covered in the MIS Program

  • Foundations of Information Systems
  • Information Systems Development Processes
  • Systems Analysis and Design
  • Web Technologies
  • Information Technology Infrastructure
  • Knowledge of Data & Information Management
  • Enterprise Architecture
  • Information Systems Project Management
  • Information Systems Strategy, Management & Acquisition

Degree Program Guides

Advising  degree program guides , documents and other useful advising resources for students following current and prior catalogs. 

We look forward to working with you to tailor your academic program to your career goals. If you have any questions or need assistance, please do not hesitate to contact the program advisor.

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MIS: Business Planning

MIS goals and objectives: It is necessary to develop the goals and objectives for the MIS which will support the business goals. The MIS goals and objectives will consider management philosophy, policy constraints, business risks, internal and external environment of the organization and the business.

The goals and the objectives of the MIS would be so stated that they can be measured.

The typical statements of the goals are as under:

  • Provide on-line information on the stocks, markets and the accounts balances.
  • The query processing should not exceed more than three seconds.
  • The focus of the system will be on the end user computing and access facilities.
  • Information support will be the first in the strategic areas of management such as marketing or service or technology.

The plan for development and its implementation is a basic necessity for MIS.  In MIS the information is recognized as major resource like capital and time. If this resource has to be managed well, it calls upon the management to plan for it and control it, so that the information becomes a vital resource for the system.

The management information system needs good planning. This system should deal with the management information not with data processing alone. It should provide support for the management planning, decision making and action. It should provide support to the changing needs of business management. A long range MIS plan provides direction for the development of the system and provides a basis for achieving the specific targets or tasks against time frame.

Following are the contents of MIS planning:

MIS Goals and Objectives:  It is necessary to develop the goal and objectives for the MIS which will support the business goals. The MIS goals and objectives will consider management philosophy, policy constraints, Business risk, internal and external environment of the organization and business. The goals and objectives of the MIS would be so stated that they can be measured. The typical statements of the goals can be providing online information on the stock and market; the query processing should not exceed more than three seconds and the like.

Strategy for Plan Achievement:   The designer has to take a number of strategic decisions for the achievement of MIS goals and objectives. They are

a) Development Strategy:  an online, batch, a real time.

b) System Development Strategy:  Designer selects an approach to system development like operational verses functional, accounting verses analysis.

c) Resources for the Development:  Designer has to select resources. Resources can be in-house verses external, customized or use of package.

d) Manpower Composition:  The staff should have the staffs of an analyst, and programmer.

The Architecture of MIS:  The architecture of the MIS plan provides a system and subsystem structure and their input, output and linkage. It spells out in details the subsystem from the data entry to processing, analysis to modeling and storage to printing.

The System Development Schedule:  A schedule is made for development of the system. While preparing a schedule due consideration is given to importance of the system in the overall information requirements. This development schedule is to be weighed against the time scale for achieving certain information requirements.

Hardware and Software Plan:  Giving due regards to the technical and operational feasibility, the economics of investment is worked out. Then the plan of procurement is made after selecting the hardware and software. One can take the phased approach of investing starting from the lower configuration of hardware going to the higher as development take place. The process needs matching the technical decisions with the financial decisions.

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Management Information System (MIS)

  • Management Information System (MIS) Models
  • Information System and Security
  • Types Of Information System
  • Overview of Security Information Management (SIM )
  • Resources of Information System
  • Process Management in Distributed System
  • 8 Key Elements of a Product Information Management System
  • System configuration management - Software Engineering
  • Material Management Module in ERP System
  • Introduction of Process Management
  • Class diagram for Mall Management system
  • Objectives of Software Configuration Management
  • Master Data Management
  • What is a Quality Management System?
  • Security Management System
  • ER diagram of Library Management System
  • Data Stream Management System Architecture
  • What is a Learning Management System?
  • Systems Approach to Management

Management Information System (MIS) is one of the five major Computer Based Information Systems (CBIS) . Its purpose is to meet the general information needs of the managers in firm or organization. MIS is a computer based system that makes information available to users with similar needs. Management Information System (MIS) consists of following three pillars: Management, Information, and System. These are explained as following below.

  • Management: art of getting things done through and with the people of in formally organized groups. Managerial functions:
  • Information: data that have a meaning with a context ,where data is raw facts about an entity (entity is the object of interest).
  • System: set of inter-related components with a clearly defined boundary working together to achieve a common goal.

Why one should study MIS: It may be a student aspiring to become a manager in some organisation, an entrepreneur or a professional. Information system and information technology is a vital component of any successful business and is regarded as a major functional area like any other functional area of a business organization like marketing, finance, production, human resources (HR) etc. Information systems play following 3 vital roles for a business organisation:

  • Supports the business processes and operations of an organisation.
  • Support of decision making by employees and managers of an organisation.
  • Support the strategies of an organisation for competitive advantage.

Advantages of MIS:

  • Improves quality of an organization or an information content by providing relevant information for sound decision making.
  • MIS change large amount of data into summarize form and thereby avoid confusion which may an answer when an information officer are flooded with detailed fact.
  • MIS facilitates integration of specialized activities by keeping each department aware of problem and requirements of other departments.
  • MIS serves as a link between managerial planning and control. It improves the ability of management to evaluate and improve performance.

Disadvantages:

  • Too rigid and difficult to adapt.
  • Resistance in sharing internal information between departments can reduce the effectiveness.
  • Hard to quantify benefit to justify implementation of MIS.
  • Quality of output of an MIS is directly proportional to quality of input and processes.

Major System in an Organizational Systems: Organizational information system are logical rather than physical way of thinking about MIS. The following are the management levels:

Operational control level includes:

  • Marketing: It is the area in which considerable effort as spent in describing how the computer could be applied to the entire range of marketing operations.
  • Finance: It does not embrace title of financial information system although computer based information system in that area are common.For ex-payroll,taxation.
  • Human Resource: It represents area where most current attention is being focused. Terms Human Resource Information System (HRIS), and Human Resource Management System (HRMS) are common.
  • Manufacturing: It describes how the computer could be applied to the entire range of information collection.
  • Information Resource: It also embraced computer processing and applied the technology as both conceptual information system and physical manufacturing system. For example: quality control, cost control.

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What is MIS? Characteristics, Objectives, Role, Component

  • Post last modified: 4 May 2023
  • Reading time: 51 mins read
  • Post category: Management Information System

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  • What is MIS?

MIS is an organized integration of hardware and software technologies, data, processes, and human elements. It is a software system that focuses on the management of information technology to provide efficient and effective strategic decision making.

What is MIS? MIS is the acronym for  Management Information Systems . MIS is a set of procedures which, when executed, provides information to support decision making.

Management Information System

A Management Information System is

  • An integrated user-machine system
  • For providing information
  • To support the operations, management, analysis, and decision-making functions
  • In an organization

The system utilizes

  • Computer hardware & software
  • Manual procedures
  • Models for analysis, planning, control, and decision making, and

Table of Content

  • 1 What is MIS?
  • 2 MIS Definition
  • 3 MIS Meaning
  • 4 Components of MIS
  • 5.1 Data Capturing
  • 5.2 Processing of Data
  • 5.3 Storage of Information
  • 5.4 Retrieval of Information
  • 5.5 Dissemination of Information
  • 6.1 System Approach
  • 6.2 Management Oriented
  • 6.3 Need-Based
  • 6.4 Exception Based
  • 6.5 Future Oriented
  • 6.6 Integrated
  • 6.7 Long Term Planning
  • 6.8 Sub-System Concept
  • 6.9 Central Database
  • 7.1 To Improve Decision-Making
  • 7.2 To Improve Efficiency
  • 7.3 To Provide Connectivity
  • 7.4 Data Processing
  • 7.5 Prediction
  • 7.6 Planning
  • 7.7 Control
  • 7.8 Assistance
  • 8.1 Generate Competitive Advantages
  • 8.2 Implementation of Management by Objectives Techniques
  • 8.3 Fast Reaction to Market Changes
  • 8.4 MIS as Strategic Resource
  • 8.5 Change in Industry Structure
  • 8.6 Functional Use
  • 8.7 External and Internal Change
  • 8.8 Availability of Customer Data
  • 9.1 Decision making
  • 9.2 Coordination among the department
  • 9.3 Finding out Problems
  • 9.4 Comparison of Business Performance
  • 9.5 Strategies for an Organization
  • 10.1 High Cost
  • 10.2 Training of Employee
  • 10.3 Maintenance Cost
  • 11 Limitations of MIS
  • 12 MIS at Different Levels
  • 13 Requirements of Management Information System
  • 15 Next steps
  • 16.1 What is MIS? (Management Information Systems)
  • 16.2 MIS Definition
  • 16.3 Characteristics of MIS
  • 16.4 Components of MIS
  • 16.5 Objectives of MIS
  • 16.6 Role of MIS

MIS Definition

Mis meaning.

MIS Meaning : A management information system is an acronym of three words, viz., Management, information, system. In order to fully understand the term MIS, let us try to understand these three words.

  • Management : Management is the art of getting things done through and with the people in formally organised groups.
  • Information : Information is data that is processed and is presented in a form which assists decision-making. It may contain an element of surprise, reduce uncertainty or provoke a manager to initiate an action.
  • System : A system is an orderly grouping of interdependent components linked together according to a plan to achieve a specific goal. The term system is the most loosely held term in management literature because of its use in different contexts.

Components of MIS

The major components of MIS are:

Components of MIS

  • People Resources : People are required for the operation of all information system.
  • Data Resources : Database holds processed and organized data.
  • Software Resources : It includes all sets of information processing instruction.
  • Hardware Resources : Include all physical devices and materials used in information processing.
  • Process : is a step undertaken to achieve a goal.

As, We have covered the basic concept of management information system which includes what is MIS , MIS definition , MIS meaning , MIS components .

Now, let us move further and try to understand MIS objectives , MIS characteristics , MIS advantages , MIS role , MIS challenges , MIS limitations etc.

Objectives of MIS

What is MIS objective: MIS has five major objectives which include:

Data Capturing

Processing of data.

  • Dissemination

Objectives of MIS

These MIS objective are discussed below in detail.

MIS capture data from various internal and external sources of the organization. Data capturing may be manual or through computer terminals.

The captured data is processed to convert into the required information. Processing of data is done by such activities as calculating, sorting, classifying, and summarizing.

Storage of Information

MIS stores the processed or unprocessed data for future use. If any information is not immediately required, it is saved as an organization record, for later use.

Retrieval of Information

MIS retrieves information from its stores as and when required by various users.

Dissemination of Information

Information, which is a finished product of MIS, is disseminated to the users in the organization. It is periodic or online through a computer terminal.

Characteristics of MIS

What is MIS Characteristic? MIS plays a very important role in every aspect of an organization. These characteristics are generic in nature. 

Following are the characteristics of MIS :

System Approach

Management oriented, exception based, future oriented, long term planning, sub-system concept, central database.

Characteristics of MIS

The information system follows a System’s approach. The system’s approach implies a holistic approach to the study of system and its performance in the light for the objective for which it has been constituted.

The top-down approach must be followed while designing the MIS. The top-down approach suggests that the system development starts from the determination of management needs and overall business objectives.

The MIS development plan should be derived from the overall business plan. Management oriented characteristic of MIS also implies that the management actively directs the system development efforts.

MIS design and development should be as per the information needs of managers at different levels, strategic planning level, management control level and operational control level. In other words, MIS should cater to the specific needs of managers in an organization’s hierarchy.

MIS should be developed on the exception-based reporting principle, which means an abnormal situation, i.e. the maximum; minimum or expected values vary beyond tolerance limits. In such situations, there should BE exception reporting to the decision-maker at the required level.

Besides exception-based reporting, MIS should also look at the future. In other words, MIS should not merely provide past or historical information; rather it should provide information, on the basis of projections based on which actions may be initiated.

Integration is a necessary characteristic of a management information system. Integration is significant because of its ability to produce more meaningful information.

For example, in order to develop an effective production scheduling system, it is necessary to balance such factors as setup costs, Workforce, Overtime rates, Production capacity, Inventory level, Capital requirements and Customer services.

MIS is developed over relatively long periods. Such a system does not develop overnight. A heavy element of planning is involved. The MIS designer must have the future objectives and needs of the company in mind.

The process of MIS development is quite complex and one is likely to lose insight frequently. Thus, the system, though viewed as a single entity, must be broken down into digestible sub-systems which are more meaningful at the planning stage.

A central database is a mortar that holds the functional systems together. Each system requires access to the master file of data covering inventory, personnel, vendors, customers, etc. It seems logical to gather data once, validate it properly and place it on a central storage medium, which can be accessed by any other subsystem.

Functions of MIS

The broad functions of MIS are as follows:

To Improve Decision-Making

To improve efficiency, to provide connectivity, data processing.

The Management Information System (MIS) furnishes relevant information on diverse matters, thereby enhancing the decision-making prowess of the management. By utilizing the speedy and precise data provided by the MIS, managers can make prompt and informed decisions, which ultimately enhances the quality of decision-making and contributes to the company’s value.

The Management Information System (MIS) facilitates managers in executing their duties with enhanced ease and efficiency, resulting in improved productivity.

The MIS provides managers with better connectivity with the rest of the organization.

The Management Information System (MIS) is commonly utilized in decision-making processes within a system. One such application of MIS is to identify issues that require prompt attention, offer timely feedback, and inform senior management of the current progress and areas for improvement.

Therefore, the main functions of MIS may vary depending on the specific tasks performed by an organization.

Data processing involves collecting, transmitting, storing, and processing data to generate an output. Prediction involves analyzing data using modern mathematics, statistics, or simulation to anticipate future scenarios.

By utilizing methods of modern mathematics, statistics, or simulation, data analysis is conducted to predict potential future scenarios.

The analysis of data of a regular nature may give many indications on likely future events or situations and this can be utilized in planning or reviewing the plan already made earlier.

By examining records of daily, monthly, quarterly, or annual activities, certain factors that require management and control can be identified. If these factors are identified in a timely manner, they can be managed relatively easily. However, some factors may require the attention of senior management to remain under control. It is essential to note that ignoring smaller factors at the beginning may have the potential to disrupt other factors as well.

One of the principal functions of MIS is to support senior management by analyzing regular records and drawing inferences about various factors related to the company’s operational performance, such as human resources, financial resources, material resources, and more.

Advantage of MIS

Generate competitive advantages, implementation of management by objectives techniques, fast reaction to market changes, mis as strategic resource, change in industry structure, functional use, external and internal change, availability of customer data.

Business houses succeed or fail based on how they face competitive challenges. MIS if implemented properly, provides a wealth of information to allow management to construct and develop effective plans to meet, and beat, their competition.

MIS allow all participants, both management and staff, to view, analyse and interpret useful data to set goals and objectives.

MIS can deliver facts, data and trends to business with lighting speed. Having this information allows business houses to react quickly to market changes, regardless of the type (positive or negative) or volatility.

  • MIS helps in taking strategic, tactical and operational decisions. It is one of the critical and important resource.
  • It helps the management to understand cost, quality, price, technology, productivity and product.
  • It helps to smoothen the business process and thereby facilitate managing of business operations.
  • It helps to maintain the business standards like ISO, QS, CMMI, six sigma etc.
  • It helps to be a head in the competition.
  • It helps company in analysing their own SWOT.
  • It also helps in maintaining its own profitability.
  • It will help in taking new business decisions like new plans, new product, new business line etc.
  • It protects company from business cycles.
  • It provides future direction to the organisations.
  • It also provides the competitive edge.

MIS helps in changes in industry structure includes five forces:

  • Customers’ bargaining power
  • Suppliers’ bargaining power
  • Threats of new entrant in market
  • Pressure from substitute products and services and u Existing industry competitors
  • Birth of new business/ New business initiatives. u New way of doing business.

Functional use of MIS includes:

  • Lower the cost
  • Information and information system facilitate value chain. e.g. product delivery quality. It increases the speed, accuracy and timeliness of the organisation. It helps in simplifying the business processes. It helps organisation in meeting the standards and benchmarks.

MIS creating knowledge is an asset. It helps to achieve change in work life style for better results. MIS has made the world smaller. Worldwide reorganisation environment and attempt to control the calamity. Health conscious among the group lead to less sufferings.

MIS helps in Internal Change: MIS will change the business process, MIS will change the old standards and set new standards. MIS is a key for continuous improvement process. MIS will reduce the hierarchy and hence less operation cost. MIS focuses on “shared information”. MIS also measures the result and performance.

MIS giving an overall picture of the company and acting as a communication and planning tool. The availability of the customer data and feedback can help the business houses to align their business process according to the need of the customers.

The effective management of customer data can help the company to perform direct marketing and promotion activities. Therefore, information is considered to be an important asset for any company in the modern competitive world.

Role of MIS

A management information system (MIS) plays an important role in business organizations .

What is MIS role: There are many roles of MIS and some of the important MIS role are discussed below:

Decision making

  • C oordination among the department

Finding out Problems

Comparison of business performance, strategies for an organization.

Role of MIS

Management Information System (MIS) plays a significant role in the decision-making process of any organization. In any organization, a decision is made on the basis of relevant information which can be retrieved from the MIS.

Coordination among the department

Management Information System satisfy multiple need of an organization across the different functional department.

As we know that MIS provides relevant information about every aspect of activities. Hence, if any mistake is made by the management then MIS, information will help in finding out the solution to that problem.

MIS store all past data and information in its Database. That why the management information system is very useful to compare business organization performance.

Today each business is running in a competitive market. An MIS supports the organization to evolve appropriate strategies for the business to assent in a competitive environment.

Challenges of MIS

What is MIS Challenges: There are three major challenges of MIS : high cost, training of employees and maintenance cost. These are briefly discussed below:

Training of Employee

Maintenance cost.

Development of new computerized based information system is a problem for the organization due to the cost factor and it creates problems because with the change of time there is need of up-to-date of the information system.

Employees should have the capacity of learning of the information system with the changing competitive and business environment; otherwise it will be difficult for the organization to stay in the market.

Sometimes a problem arises due to server crash and website crash. Sometimes it leads to the loss of information. So, maintenance cost is needed to tackle the above problem.

Limitations of MIS

Even though MIS has many benefits but it also has its limitations. Limitations of MIS are discussed below:

  • While MIS may solve some critical problems but it is not a solution to all problems of an organization.
  • It cannot meet the special demands of each person.
  • MIS if designed in an improper manner does not serve the management and hence is of little relevance.
  • The MIS is not good if the basic data is obsolete and outdated.
  • Mostly information provided by the MIS is in quantitive form. Hence, it ignores the qualitative information like the attitude of an employee.

MIS at Different Levels

The needs of managers at various levels in the organization are different. Some need information that is real-time and detailed while others need information that is aggregated and covers a long period.

Those at the highest level of any organization, such as Managing Directors and Chief Executives, usually need information that is aggregated, enables drilling down, summarises all activities, and provides details about the industry at large. MIS that provide reports for executives at this level is often called executive support systems (ESS).

An example of a typical screen of an ESS is shown Some examples of information provided by such systems are:

  • A report on sales forecasts for all products, plotted against the forecasts for the entire industry.
  • A summary of cash balances for all divisions for the year, the month, and the week, with the ability to drill down to details for all divisions.
  • A summary of completion of all projects, with details of work remaining, estimated overruns on time, and cost with comparison figures of projects in the past.

Executive support systems are usually highly visual with graphs, charts, and diagrams used to convey most of the information. While designing these systems, the designers must understand the style of functioning of the executive. ESS is usually linked to other MIS and transaction processing systems and databases that provide industry data.

Managers in the organization, who report to the executives, use MIS and require reports, examples of which have been provided above. The systems used by managers are usually categorized as either MIS or Decision Support Systems. The latter use scientific models of decision-making to help managers in the specific tasks of making decisions based on available data.

Another class of employees, similar to managers but not directly involved with decision-making, are the specialized knowledge workers such as designers, planners, and analysts. They use transaction data and other data related to the industry and economy to make strategic-level plans and do analyses for the organization. They too use sophisticated models of analysis and produce reports that assist executives and managers with their decision-making.

For example, strategic planners may consult the industry and economy data and compare this with internal sales data to predict which products of the organization will have a better chance of success in the competitive environment. Models such as time series analysis and forecasting may be used to arrive at such analysis.

  • Requirements of Management Information System

Following are the requirements of a management information system:

  • Qualified System and Management Staff
  • Top Management Support
  • Active Participation of Operating Management
  • Control and Maintenance of Management Information System
  • Evaluation of Management Information System

Read Complete: Requirements of Management Information System

Management Information Systems (MIS), referred to as Information Management and Systems, is the discipline covering the application of people, technologies, and procedures collectively called information systems, to solving business problems.

Got to Topic: 1. What is MIS? 2. MIS Definition 3. MIS Meaning 4. MIS Components 5. MIS Objectives 6. MIS Characteristics 7. MIS Advantage 8. MIS Role 9. MIS Challenges 10. MIS Limitations 11. Requirements of Management Information System

Explore whether a career in MIS might be a good fit by trying a course like   Information Sytems   from the University of Minnesota. Enroll for free to start building in-demand skills in project management, critical thinking, business analysis, and IT.

What is MIS? ( Management Information Systems )

MIS is the acronym for  Management Information Systems .  MIS is a set of procedures which, when executed, provides information to support decision making.

Management Information System (MIS) is an integrated man/machine system for providing information to hold up the operations, management and decision making functions in an organization. – G.B. Davis

Following are the  Characteristics of MIS :

System Approach Management Oriented Need-Based Exception Based Future Oriented Integrated Long Term Planning Sub-System Concept Central Database

The major  components of M IS  are:

People Resources Data Resources Software Resources Hardware Resources Process

MIS has five major objectives  which include:

Data Capturing Processing Storage Retrieval Dissemination

There are many  roles of MIS  and some of the important  MIS role  are:

Decision making Coordination among the department Finding out Problems Comparison of Business Performance Strategies for an Organization

  • Sadagopan, Management Information System , 2007, Prentice Hall of India.
  • McLeod, R. and George P Schell (2008). Management information systems (10th ed.). Pearson Education India
  • C. W. Frenzel and J. C. Frenzel, 2004. “Management of Information Technology”, 4th edition Thomson course technology, Cengage Learning.
  • Laudon, K. C. & Laudon, J. P. Management Information Systems: Managing the Digital Firm. 10th ed. Prentice-Hall and Pearson Education, 2006.
  • http://ocw.mit.edu

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Please how do I get the PDF of this I really like this

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What is mis planning discuss the need and objectives of mis planning.

By Dinesh Thakur

The plan for development and its implementation is a basic necessity for MIS. In MIS the information is recognized as major resource likecapital and time. If this resource has to be managed well, it calls upon themanagement to plan for it and control it, so that the information becomesa vital resource for the system.

The management information systemneeds good planning. This system should deal with the managementinformation not with data processing alone. It should provide support forthe management planning, decision making and action. It should providesupport to the changing needs of business management.A long range MIS plan provides direction for the development of thesystem and provides a basis for achieving the specific targets or tasksagainst time frame.

Following are the contents of MIS planning :

MIS Goals and Objectives : It is necessary to develop the goal and objectives for the MIS which will support the business goals. The MIS goals and objectives will consider management philosophy, policy constraints, Business risk, internal and external environment of the organization and business. The goals and objectives of the MIS would be so stated that they can be measured. The typical statements of the goals can be providing online information on the stock and market; the query processing should not exceed more than three seconds and the like.

Strategy for Plan Achievement : The designer has to take a number of strategic decisions for the achievement of MIS goals and objectives. They are

d) Development Strategy : Ex. an online, batch , a real time.

e) System Development Strategy : Designer selects an approach to system development like operational verses functional, accounting verses analysis.

f) Resources for the Development : Designer has to select resources. Resources can be in-house verses external, customized or use of package.

g) Manpower Composition : The staff should have the staffs of an analyst, and programmer.

The Architecture of MIS : The architecture of the MIS plan provides a system and subsystem structure and their input, output and linkage. It spells out in details the subsystem from the data entry to processing, analysis to modeling and storage to printing.

The System Development Schedule : A schedule is made for development of the system. While preparing a schedule due consideration is given to importance of the system in the overall information requirements. This development schedule is to be weighed against the time scale for achieving certain information requirements.

Hardware and Software Plan : Giving due regards to the technical and operational feasibility, the economics of investment is worked out. Then the plan of procurement is made after selecting the hardware and software. One can take the phased approach of investing starting from the lower configuration of hardware going to the higher as development take place. The process needs matching the technical decisions with the financial decisions.

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Dinesh Thakur

Dinesh Thakur is a Freelance Writer who helps different clients from all over the globe. Dinesh has written over 500+ blogs, 30+ eBooks, and 10000+ Posts for all types of clients.

For any type of query or something that you think is missing, please feel free to Contact us .

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Management Information System Tutorial

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MIS - Business Continuity Planning

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Business Continuity Planning (BCP) or Business Continuity and Resiliency Planning (BCRP) creates a guideline for continuing business operations under adverse conditions such as a natural calamity, an interruption in regular business processes, loss or damage to critical infrastructure, or a crime done against the business.

It is defined as a plan that "identifies an organization's exposure to internal and external threats and synthesizes hard and soft assets to provide effective prevention and recovery for the organization, while maintaining competitive advantage and value system integrity."

Understandably, risk management and disaster management are major components in business continuity planning.

Objectives of BCP

Following are the objectives of BCP −

Reducing the possibility of any interruption in regular business processes using proper risk management.

Minimizing the impact of interruption, if any.

Teaching the staff their roles and responsibilities in such a situation to safeguard their own security and other interests.

Handling any potential failure in supply chain system, to maintain the natural flow of business.

Protecting the business from failure and negative publicity.

Protecting customers and maintaining customer relationships.

Protecting the prevalent and prospective market and competitive advantage of the business.

Protecting profits, revenue and goodwill.

Setting a recovery plan following a disruption to normal operating conditions.

Fulfilling legislative and regulatory requirements.

Traditionally a business continuity plan would just protect the data center. With the advent of technologies, the scope of a BCP includes all distributed operations, personnel, networks, power and eventually all aspects of the IT environment.

Phases of BCP

The business continuity planning process involves recovery, continuation, and preservation of the entire business operation, not just its technology component. It should include contingency plans to protect all resources of the organization, e.g., human resource, financial resource and IT infrastructure, against any mishap.

It has the following phases −

  • Project management & initiation
  • Business Impact Analysis (BIA)
  • Recovery strategies
  • Plan design & development
  • Testing, maintenance, awareness, training

Project Management and Initiation

This phase has the following sub-phases −

  • Establish need (risk analysis)
  • Get management support
  • Establish team (functional, technical, BCC - Business Continuity Coordinator)
  • Create work plan (scope, goals, methods, timeline)
  • Initial report to management
  • Obtain management approval to proceed

Business Impact Analysis

This phase is used to obtain formal agreement with senior management for each time-critical business resource. This phase has the following sub-phases −

  • Deciding maximum tolerable downtime, also known as MAO (Maximum Allowable Outage)
  • Quantifying loss due to business outage (financial, extra cost of recovery, embarrassment), without estimating the probability of kinds of incidents, it only quantifies the consequences
  • Choosing information gathering methods (surveys, interviews, software tools)
  • Selecting interviewees
  • Customizing questionnaire
  • Analyzing information
  • Identifying time-critical business functions
  • Assigning MTDs
  • Ranking critical business functions by MTDs
  • Reporting recovery options
  • Obtaining management approval

Recovery Phase

This phase involves creating recovery strategies are based on MTDs, predefined and management-approved. These strategies should address recovery of −

  • Business operations
  • Facilities & supplies
  • Users (workers and end-users)
  • Data center (technical)
  • Data (off-site backups of data and applications)

BCP Development Phase

This phase involves creating detailed recovery plan that includes −

  • Business & service recovery plans
  • Maintenance plan
  • Awareness & training plan
  • Testing plan

The Sample Plan is divided into the following phases −

  • Initial disaster response
  • Resume critical business ops
  • Resume non-critical business ops
  • Restoration (return to primary site)
  • Interacting with external groups (customers, media, emergency responders)

Final Phase

The final phase is a continuously evolving process containing testing maintenance, and training.

The testing process generally follows procedures like structured walk-through, creating checklist, simulation, parallel and full interruptions.

Maintenance involves −

  • Fixing problems found in testing
  • Implementing change management
  • Auditing and addressing audit findings
  • Annual review of plan

Training is an ongoing process and it should be made a part of the corporate standards and the corporate culture.

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Management Information Systems 2024-2025

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COMMENTS

  1. PDF Planning for a Management Information System (MIS)

    2. Form your team. The successful implementation of an MIS requires a combination of people and technology. • Determine resources and skills needed for each of the three phases of an MIS (develop, scale, and sustain) 3. Define what your system needs to do. Documenting system requirements and communicating them well is a crucial.

  2. Strategic Planning for MIS

    Strategic planning for MIS is a managerial activity that enhances the working process and prospects of an organization. The preparation of an organization's information system has traditionally been divorced from the overall strategic planning processes by which the organization plans for its future. The relation between the organization's ...

  3. What Is Management Information Systems (MIS)? Your Career Guide

    Management information systems (MIS) is the study and application of information systems that organizations use for data access, management, and analytics. For MIS to be effective, you must understand and carefully map out business processes. Data must be accurate and timely, and hardware and software must be able to store and manipulate it.

  4. The Role of Management Information Systems

    Maeve Cummings, Co-author of Management Information Systems for the Information Age and Professor of Accounting & Computer Information Systems at Pittsburg State University in Pittsburg, Kansas, explains how MIS functions in academia."[Management information systems is] the study of computers and computing in a business environment. Computer science focuses on the machine while information ...

  5. 13.3 Management Information Systems

    Whereas individuals use business productivity software such as word processing, spreadsheet, and graphics programs to accomplish a variety of tasks, the job of managing a company's information needs falls to management information systems: users, hardware, and software that support decision-making. Information systems collect and store the ...

  6. Management information systems planning: analysis and techniques

    In this paper I examine current trends and the importance of management information systems (MIS) planning, identifying crucial issues regarding effective MIS implementation, linking MIS planning and corporate strategies and summarizing approaches to MIS planning. ... The business plan is nor- mally concerned with a time frame as short as 1-5 ...

  7. What is Management Information Systems (MIS)?

    Management Information Systems (MIS) is an important discipline that combines business and computing to assist organizations in digitizing work and managing an increasingly remote workforce. MIS professionals have specialized knowledge in areas such as data analytics, software development, and project management, allowing them to assess and adopt new technologies to enhance business processes.

  8. What is a MIS (Management Information System)?

    MIS (management information systems) is the department controlling hardware and software systems used for business-critical decision-making within an enterprise .

  9. Strategic Planning for Management Information Systems

    MIS Strategic Planning. We are in the business of supplying system. components and services to a worldwide, non-. residential air conditioning market. Air condi-tioning is defined as heating, cooling, cleaning, humidity control, and air movement. While such a statement may at first seem to be. the same as "We make widgets," it clearly.

  10. Guide to Management Information Systems (MIS) (2023)

    An MIS provides accurate and timely information for decision-making in various business areas, including financial planning and marketing. By leveraging data from enterprise resource planning systems , which integrate various business functions like finance, supply chain, and human resources into a cohesive framework, managers gain insights for ...

  11. Three stage model of MIS planning

    The process of formulating the plan is not well-defined in the information system literature. This article proposes a three-stage model for planning the Management Information System (MIS). The three stages are strategic MIS planning, organizational information requirements analysis, and resource allocation.

  12. What is MIS?

    What is MIS? | Management Information Systems Management Information Systems (MIS) is the study of people, technology, organizations, and the relationships among them. MIS professionals help firms realize maximum benefit from investment in personnel, equipment, and business processes.

  13. What Are MIS? The Role of Management Information Systems

    A management information system gives leaders accurate and timely insight into individual and company performance. It provides a subjective assessment of how a business is doing. Essentially, MIS draws a line between assuming ("It seems like the new product launch is going well") and knowing based on data ("We've sold X units in the Y ...

  14. Management information system

    A management information system (MIS) is an information system used for decision-making, and for the coordination, control, analysis, and visualization of information in an organization.The study of the management information systems involves people, processes and technology in an organizational context. In other words, it serves, as the functions of controlling, planning, decision making in ...

  15. BBA in Management Information Systems (MIS)

    Management Information Systems. Bachelor of Business Administration. Undergraduate (Bachelors) Online Completion. Downtown Location. Northwest Location. Kevin Jones, Ph.D. Department Chair of Finance & MIS 713-221-8629 Email: [email protected] UHD Davies College of Business Shea Building, B-410D 320 N. Main St. Houston, TX 77002.

  16. Research on MIS Planning: Some Guidelines from Strategic ...

    key words and phrases: Mis planning, research methodological issues in mis planning research, linkage between mis planning and strategic planning. The initial draft of this paper was completed during the author's affiliation with the De-partment of Business Administration, College of Commerce and Business Administration,

  17. MIS: Business Planning

    MIS: Business Planning. 7 Jan 2020. MIS goals and objectives: It is necessary to develop the goals and objectives for the MIS which will support the business goals. The MIS goals and objectives will consider management philosophy, policy constraints, business risks, internal and external environment of the organization and the business.

  18. MIS

    Market orientation. In this chapter, let us discuss the Strategic Business Objectives of MIS with regards to the following aspects of a business −. Operational Excellence. New Products, Services and Business Models. Services and Business Models. Customer and Supplier Intimacy. Improved Decision-making. Competitive Advantage, and Survival.

  19. Business systems planning

    Business systems planning (BSP) is a method of analyzing, defining and designing the information architecture of organizations. It was introduced by IBM for internal use only in 1981, although initial work on BSP began during the early 1970s. BSP was later sold to organizations. It is a complex method dealing with interconnected data, processes, strategies, aims and organizational departments.

  20. Management Information System (MIS)

    Management Information System (MIS) consists of following three pillars: Management, Information, and System. ... Managerial functions: (i) Planning (ii) Organizing (iii ... Information system and information technology is a vital component of any successful business and is regarded as a major functional area like any other functional area of a ...

  21. What Is MIS? Characteristics, Objectives, Role, Component

    MIS is a set of procedures which, when executed, provides information to support decision making. Management Information System. A Management Information System is. An integrated user-machine system. For providing information. To support the operations, management, analysis, and decision-making functions. In an organization.

  22. What is MIS Planning? Discuss the need and objectives of MIS Planning

    Following are the contents of MIS planning : MIS Goals and Objectives : It is necessary to develop the goal and objectives for the MIS which will support the business goals. The MIS goals and objectives will consider management philosophy, policy constraints, Business risk, internal and external environment of the organization and business.

  23. Management Information Systems: The Intersection of Technology and Business

    Key project management processes can benefit significantly from project management information systems (PMIS) guidance, which helps project managers plan and execute key deliverables. These systems typically incorporate applications designed to improve workflows, with core features including task scheduling and work management.

  24. PDF MASTER OF SCIENCE IN MANAGEMENT INFORMATION SYSTEMS

    The Master of Science in Management Information Systems (MS-MIS) program consists of 33 credit hours. The core curriculum includes the ... options of Financial Planning or Risk Management *Instead of choosing a specialization, students may select their own slate of ... high-demand business analytics skills in addition to the best ways to manage the

  25. How to Write a Business Plan: Beginner's Guide (& Templates)

    Step #3: Conduct Your Market Analysis. Step #4: Research Your Competition. Step #5: Outline Your Products or Services. Step #6: Summarize Your Financial Plan. Step #7: Determine Your Marketing Strategy. Step #8: Showcase Your Organizational Chart. 14 Business Plan Templates to Help You Get Started.

  26. MIS

    MIS - Business Continuity Planning. Business Continuity Planning (BCP) or Business Continuity and Resiliency Planning (BCRP) creates a guideline for continuing business operations under adverse conditions such as a natural calamity, an interruption in regular business processes, loss or damage to critical infrastructure, or a crime done against ...

  27. Management Information Systems

    Prereq: QM 210; Business major/minor, completion of 54 credits Major. MIS 327. Cloud Computing in Business. 3: Fall. Prereq: MATH 104 or 111; Business major/minor, completion of 54 credits Major. MIS 328. Database Management Systems. 3: Fall. Prereq: MIS 221; Business major/minor, completion of 54 credits Major. ACCT 202. Managerial Accounting ...