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Research Program Assistant II

Sr. research assistant, research program assistant, research program assistant- direct cash transfer for prevention interviewer, co research program assistant ii, current search criteria, sorted by relevance.

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Seeking Two Part-time Research Assistants

The Department of Environmental Health and Engineering seeks two part-time (undergraduate or graduate) Research Assistants  to support research in identifying drivers and risk factors affecting occupational psychological distress among Veterinary and Animal Care Workers (VACW) through remote in-depth interviews. The goal of this work is to identify prevalence, unique drivers and risk factors of psychological distress among VACW related to the COVID-19 pandemic and evaluate barriers and facilitators to intervention measures.

Under direct supervision of Faculty PIs, Dr. Meghan Davis and Postdoctoral PI, Dr. Kaitlin B. Waite, the Research Assistant will support the P.O.E Center funded Project by reaching out and recruiting VACW from diverse backgrounds for a remote in-depth interview. Research assistants will recruit participants who have provided contact information while participating in a previous study via email/telephone. Research assistance might also be responsible for recruiting new VACW’s via listservs, social media and other professional organization platforms using self-created marketing materials, approved by project PIs. Research assistants for this position will be responsible for independently managing recruitment deliverables and scheduling of participant interviews.

This is a 2-month ( 8 weeks ) position, as so, preference will be given to those that can stay on for the full work period.

Specific Duties & Responsibilities:

Research Assistants will:

• Meet regularly (virtually) with Project and Postdoctoral PIs and provide regular recruitment updates to compare with recruitment milestones.
• Maintain a good working knowledge of recruitment and participant consent protocols.
• Create Survey marketing materials and manage their distribution via online methods.
• Record work hours and recruitment progress throughout work period.  
• Conduct remote in-depth interviews with self-selected participants and enter data collected into an online research database (RedCap).
• Perform quality control of interview transcription.  
• Monitor data accrued to identify potential issues with survey completion.
• Be able to navigate RedCap and correctly interpret and export data.
• Aid in the creation of data summary reports that will be disseminated to appropriate stakeholders and survey participants.
• Aid in the development of additional project instruments to further probe survey results.

Minimum Qualifications (Mandatory):

• Bachelor’s Degree in Public Health or related discipline.
• Previous experience working within a research setting, preferably with mixed-methods survey or interview work.
• Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications:

• Familiarity with using online survey-based platforms, e.g. RedCap, Qualtrics.
• Prior experience in engaging and recruiting participants for qualitative work.
• Prior experience engaging participants from diverse backgrounds.
• Excellent communication and interpersonal skills.

Special Knowledge, Skills & Abilities:

• Strong time management skills.
• Demonstrably strong organizational skills with attention to detail.
• Be able to adapt to challenging situations during any stage of project work, e.g., recruitment, participant engagement, survey monitoring, etc.
• Be able to demonstrate cultural competency when interacting with racial and ethnic populations.
• Be able to perform basic qualitative coding and data analysis to assist in the development of a quantitative instrument with the research team.
• Navigate Microsoft (e.g. Excel, Outlook, Teams) and OneDrive software, have basic computer and telecommunications (e.g. Zoom meetings) skills.
• COVID-19 and influenza vaccination as required by Johns Hopkins.
• Consistent adherence to COVID-19 safety requirements.

Physical Requirements:

This work will be conducted remotely, no physical requirements.

For more information contact Kaitlin Waite:  [email protected]

William H. Miller III Department of Physics & Astronomy

Adam Langeveld

Assistant research scientist, contact information.

• [email protected]

Research Interests:  Characterizing exoplanet atmospheres with optical and near-infrared high-resolution spectroscopy, telluric contamination, observations

Education:  PhD, University of Cambridge

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Research Program Assistant

Job Details

The Department of Emergency Medicine is seeking a Research Program Assistant to work under the direct supervision of a Research Program Manager, the Research Program Assistant will primarily assist in the day-to-day logistical and operational tasks for various research studies in the Department. The Research Program Assistant will interact with the investigators, collaborators, and patients in a research environment. This person will be drafting standard and non-standard reports. This person will also assist in carrying out research in accordance with good clinical practices in such activities as obtaining informed consent, data collection, and patient follow-up over time.

Specific Duties & Responsibilities

• Maintain a good working knowledge of all assigned protocols and reporting requirements.
• Adhere to all protocol requirements to ensure validity of clinical research data.
• Interact with clinicians and other gatekeepers to access the patient population.
• Recruit research participants.
• Verify patient eligibility for studies.
• Provide informed consent to eligible patients.
• Interview patients.
• Provide brief intervention for enrolled patients.
• Collect patient data from a variety of sources.
• Provide referral to treatment at in-house or external facilities for enrolled patients.
• Schedule phone call follow-up visits.
• Perform data collection.
• Enter data into a computer database.
• Clean data using computer software to ensure accuracy in preparation of tables.
• Generate and summarize data into reports to share with PI and Research Program Manager.
• Maintain paper and computerized research files.
• Participate in weekly research group meetings; schedule meetings; create agendas; complete minutes.
• Prepare mandatory reports and documents/protocols.
• Prepare for and participate in audits and monitoring of studies.
• Assist in preparation of IRB protocols and related documents.
• Meet regularly with the Research Program Manager and/or team leader to review data accuracy, shift reports, and overall study progress.
• Must be comfortable interacting with people with substance use disorder.
• Must be culturally sensitively interacting with minority teenagers and young adults.
• Proficiency in the use of computers, including software applications, databases, spreadsheets, and word processing.
• Excellent organizational and time management skills.
• independent and self-motivated.
• Highly organized and detail oriented.
• Ability to manage multiple and competing priorities.
• Excellent oral and written communication skills.
• Demonstrated strong, positive interpersonal skills.
• Ability to communicate effectively across disciplines and within a variety of cultures.

Work Schedule/Hours

• Must be available to work 4-8-hour shifts at a time, between the hours of 7:00 am and midnight, seven (7) days of the week.
• Must be flexible and available to work some evenings and weekends.
• High School Diploma or graduation equivalent.
• Some related experience.
• Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.
• A year of related experience in community outreach, health or socio- behavioral, medical research.
• Some college education or Bachelor's Degree in related discipline preferred.

Classified Title: Research Program Assistant Role/Level/Range: ACRO40/E/02/CB Starting Salary Range: $15.25 - $23.00 HRLY ($43,680 targeted; Commensurate with experience) Employee group: Full Time Schedule: Monday - Friday 8:30am - 5:00pm Exempt Status: Non-Exempt Location: School of Medicine Campus Department name: ​​​​​​​SOM Em Med Research Personnel area: School of Medicine

Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/ .

Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion .

Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected] . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/ .

Vaccine Requirements Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine . Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/ .

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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Certified Medical Assistant

Job Posting for Certified Medical Assistant at Johns Hopkins Medicine

The Medical Assistant at the Children's Heart Institute of Johns Hopkins Regional Physicians will support the physicians and the patients. Will work with referrals, help with answering phone calls, scheduling, and any billing needs. Will support the physicians in the office setting. This role reports to the Practice Administrator and with the clinical leadership of the co-leads, will function as an integral member of the interdisciplinary health care team in providing the highest quality of care to the patient.

Part-time 24 hours per week

Monday-Friday Day Shift

Education and Experience:

• High School Diploma or GED
• Three to five years of experience in a medical office enviroment
• Medical Assistant Certification Preferred
• Active CPR certificaion

Knowledge, Skills, and Abilities:

Prior medical experience, along with effective interpersonal skills, demonstrated written and verbal communication skills are a must. Effective time management and organizational skills. Ability to learn and use a computer-based patient appointment scheduling and registration system.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts — including while at lunch or on breaks, and whether they are on or off campus.

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Assistant clinical administrator, ambulatory operations & patient access.

We are seeking an Assistant Clinical Administrator, Ambulatory Operations & Patient Access to provide high level leadership and administrative oversight for, as well as direct the operational and access activities of, the Department of Medicine’s (DOM) diverse outpatient operations, as well as business process improvement and metric monitoring activities. The position will provide leadership, direction, regulatory support and guidance to all DOM ambulatory clinics and ancillary services, including those on the JHH campus, JHBMC campus and School of Medicine community based ambulatory practice locations. This position also provides oversight of the department’s patient access strategy and partners with JHM Access Services in the delivery of quality customer service.

The position aligns operations to meet the needs of patient care while also supporting the educational and research missions of the department. The Assistant Clinical Administrator, Ambulatory Operations & Patient Access is responsible for business process improvement and supporting faculty and nursing leadership in quality, safety, patient service and clinical process improvement activities impacting the DOM’s outpatient units.

The Department maintains approximately 250 inpatient beds at The Johns Hopkins Hospital, generates approximately $500 million in revenue, discharges approximately 15,000 patients, generates more than 350,000 ambulatory visits (all ambulatory sites) and performs more than 25,000 procedures per year. With a direct reporting relationship to the Chief Administrative Office at The Johns Hopkins Hospital and Johns Hopkins University Department of Medicine, the position is responsible for providing analyses of the outpatient care delivery models and processes, and implementing improvement strategies to ensure high performing, patient- and family-centered practices, and creating and implementing a vision for ambulatory services. The Assistant Clinical Administrator will monitor and evaluate efficiency, workflows, quality and safety metrics and patient satisfaction. This position also participates in the fiscal management of the DOM’s outpatient support operations.

The incumbent in this position exercises leadership to advance the tripartite mission of research, education, and patient care. Sharing expertise and collaborating closely with a broad spectrum of individuals across the Hopkins enterprise, this position has a far-reaching impact touching patient care, business development, system integration, data analytics, quality improvement, and more.

Specific Duties and Responsibilities

Ambulatory Operations Leadership

• Provide leadership and direction to the DOM ambulatory practices regarding efficient care delivery models, staffing analyses, performance improvement, clinical and administrative systems enhancements, regulatory requirements, revenue cycle management, patient satisfaction and provider engagement.
• In partnership with the Vice Chair of Clinical Affairs, cast a vision for the Department’s ambulatory operations and establish annual goals/metrics (complementary to those of the Department) to achieve identified goals.
• In partnership with the applicable division, provide direction for, and as needed lead, the development of new ambulatory sites of care.
• Lead the implementation of ambulatory practice initiatives across the DOM clinics.
• Advise the Chief Administrative Officer and Vice Chair of Clinical Affairs, and other department and divisional leaders on ambulatory practice initiatives, clinical program development or regulatory compliance issues.
• Direct DOM division administrators, administrative and senior administrative managers, ambulatory services managers, clinic managers and clinic supervisors on how to optimize infrastructure, process and outcomes for ambulatory clinic operations.
• In partnership with JHM Access Services, Office of Johns Hopkins Physicians, Clinical Practice Association, Nursing Administration and faculty leadership, utilize process improvement methodologies to enhance and optimize performance and desired outcomes.
• As needed, engage and partner with divisions and other functional unit administrations to develop inter-departmental strategies that develop effective multi-disciplinary outpatient care services.
• Design and implement corrective action plans or performance improvement plans for identified operational issues.
• Educate providers and staff on ambulatory policies, guidelines and/or protocols.
• Assist faculty and nursing leadership in the communication and implementation of existing, new and/or revised administrative policies, guidelines and protocols involving ambulatory care operations. Develop/revise operating policies and procedures with appropriate leaders for each practice.
• Partner with the Vice Chair of Clinical Affairs to periodically review and update the departmental Outpatient Clinic Standards. Ensure implementation across the department.
• Partner with Ambulatory Services and/or the Assistant Administrator of Revenue Cycle Management to ensure compliance with applicable regulated hospital and professional fee billing for departmental ambulatory practices.
• Develop and assist in the development and/or review of departmental emergency preparedness plans affecting patient care operations in the ambulatory care setting. Maintain familiarity with institutional policies and procedures and update departmental policies as appropriate.
• Assist in the coordination of Department response to internal disasters (e.g., information system downtimes, flooding, facilities issues, etc.) and external emergencies (e.g., pandemics, severe weather, international incidents, etc.).
• Directly supervise and actively engage one to two analysts, including all aspects of recruitment, orientation, goal setting, performance management and evaluation, timekeeping, and other key HR functions. Ensure human resources are appropriately deployed and operating cohesively to achieve goals, as well as be responsive to DOM, SOM and JHHS needs.
• In partnership with applicable divisional leadership, indirectly supervise administrative and senior administrative managers, ambulatory service managers (or the primary clinic manager where there is no ASM), including participation in recruitment, orientation, talent management, performance management and evaluation, and other key HR functions. Ensure human resources are appropriately deployed and operating cohesively to achieve goals, as well as be responsive to DOM, SOM and JHHS needs.
• Assist in the development of strategies to maintain and improve compliance with all appropriate regulatory and accrediting bodies (e.g., The Joint Commission, CMS, HSCRC) in all areas of operations, including personnel management, facilities, workflows, etc.
• Manage two multi-specialty DOM managed clinic sites at Green Spring Station and White Marsh. Directly supervise the Administrative Manager who covers both sites. Prepare and maintain annual session fee agreements between the clinics, multiple DOM divisions, and various other SOM departments. Monitor financial performance, quality & safety, and facilities at both sites.

Access Oversight

• Oversee the Department’s strategy for ambulatory access. Partner with division administration to develop improvements in patient access.
• Coordinate with DOM Finance in the development of the annual Central Scheduling operating budget and cost allocation methodology.
• Articulate a clear vision to various stakeholders in the department of the JHM Access Improvement Initiative. Serve as the departmental business owner for the Access Improvement Initiative. Engage access managers, divisional administrations, physician leaders and Access Services leadership to review process improvement goals and develop strategies to optimize providers’ template management, Epic protocols, scheduling utilization and referral management.

Program Planning, Development & Financial Management

• Work collaboratively with physician, nursing and care management leadership to provide effective, efficient and patient-centered care in the department’s outpatient care settings.
• Work collaboratively with seven primary care practices and their respective managers and physician leaders to implement, communicate and improve performance in multiple pay for performance programs such as MD PCP and Medicare Advantage.
• Develop and participate in the analysis and evaluation of strategic business plans, feasibility studies, market assessment, marketing plans, data gathering, implementation plans and presentation of written reports on prospective and existing clinical programs impacting the outpatient setting.
• Formulate tactical business plans in conjunction with administrative leaders in the DOM, SOM, JHHS, and other affiliated institutions.
• Accountable for the financial, volume and operational performance of the DOM’s access operations, whose combined expense budgets exceed $2 million. Accountable for the management of the DOM Outpatient Operations cost center.
• As applicable, assist in the development of volume, expense and capital budgets—and corrective action and performance improvement plans—for the DOM’s JHH and JHU satellite operations.

Data and Metric Management

• Monitor ambulatory performance indicators, including clinician productivity, meaningful use performance, scheduling utilization, cancellation rates, show rates, space utilization, staff productivity, patient satisfaction, safety culture and employee engagement.
• Analyze CG-CAHPS, Press Ganey, and other quality and safety data to identify patient satisfaction, quality and safety concerns.
• Advise and assist ambulatory service managers and other clinic leaders in the development and implementation of strategies to positively address and improve metrics.
• Maintain fluency with dashboards provided to or maintained by the department and institution. Oversee the training of others for the dashboards.
• Oversee the monitoring of ambulatory-related dashboards for accuracy. Assist in improvement of the dashboards, recommending changes to enhance utilization and positively impact patient care.
• Assist in the creation of new workflows, enhancement of reports or dashboards, and/or the development of new tools to support ambulatory operations. Provide training to identified user groups.
• Develop and assist in the maintenance of a dashboard that evaluates the efficient and effective function of a clinic. Educate others on the interpretation and effective use of the dashboard to improve clinic operations.
• Oversee the design and production of various reports utilizing institutional data to create monthly, quarterly, and annual operations reports for departmental and institutional leadership.
• Design and produce other special reports as requested.

International Relationship Management

• Build strong collaboration and teamwork with the DOM central administrative offices located on the East Baltimore and Bayview Medical Center campuses, as well as division administrations. This includes, but is not limited to, general administration, finance administration, facilities, human resources administration, information technology administration and revenue cycle management.
• Build strong collaboration with Vice Chair of Clinical Affairs to ensure departmental goals are met. Based on established credibility and trust, represent department leadership to faculty, staff and leadership in regular meetings and daily interactions. Proactively identify concerns and issues, and partner with Vice Chair of Clinical Affairs and/or departmental administration for appropriate resolution.
• Develop communication strategies and execute tactics to improve communication and build productive relationships with JHHS and SOM employees pertaining to ambulatory operations. Continuously communicate to staff the importance of the patient experience, quality of care, and sound financial performance.
• Collaboratively champion successes and priorities for improving performance in meeting and exceeding patient and customer expectations.
• Develop and maintain effective communication mediums to disseminate information to various stakeholders

External Relationship Management

• Collaborate with DOM Administration, Patient Relations & Patient-Family Centered Care, and other managers and institutional departments to develop strategies to improve patient satisfaction and the patient experience in ambulatory areas operationally managed by the department. Communicate or establish targets for patient satisfaction and engage faculty and staff to achieve improvement.
• Oversee responses to patient concerns regarding outpatient activities and facilitate prompt resolution of their concerns in accordance with institutional policies,
• Support business development activities of the Hopkins enterprise to develop mutually beneficial clinical and operational programs.
• As needed, partner with affiliated facilities in areas of access and program development, clinical collaboration, and network development.
• Positively contribute to the culture and environment of the DOM through citizenship and service on a variety of departmental initiatives.
• Positively contribute to the field of health care management through involvement with professional societies, representing Hopkins in broader initiatives, and providing mentoring opportunities to students and emerging leaders.
• Work with appropriate personnel and/or organizations to ensure that teams and individuals have the clinical, information and organizational tools to serve our patients and customers effectively and efficiently.

Information Systems

• Participate in the research and evaluation of software packages and make suggestions regarding purchases of new programs and upgrades of existing programs.
• Work with appropriate information technology staff to integrate applications, troubleshoot software problems and provide basic instructional and technical support.
• Collaborate with central information technology groups to ensure technology support needs are addressed.
• Internal: Department of Medicine Administration Offices, DOM Nursing Administration, Division Administrations, JHH and BMC Executive Offices, JHU SOM Dean’s Office, JHM Access Services, Clinical Practice Association, Office of Johns Hopkins Physicians, Johns Hopkins Medical Management Corporation, IT@JH, and various other departments and divisions.
• External: External affiliated hospitals, donors, and various vendors and service providers (e.g., supply companies, professional medical organizations and societies, contractors).

Knowledge, Skills & Abilities 

• Conduct self in an exemplary fashion to achieve goals and set example for others within the department.
• Exhibit high emotional intelligence and keeps his/her ego in check.
• Exude Johns Hopkins core values of Integrity, Excellence, Collaboration, Innovation, Respect and Diversity.
• Awareness of the ambulatory practice management body of knowledge.
• Fluency to master complex issues swiftly and the ability to explain the dimensions and the solutions articulately to decision makers and staff.
• High energy level, creativity, enthusiasm and passion for working in a dynamic and complex environment. 
• Very strong organizational skills, analytical and problem-solving abilities, and attention to detail.
• Ability to coordinate complex multi-disciplinary processes in order to facilitate satisfaction of internal and external goals.
• Display a high level of analytical competence that can identify raw data and convert it to information for purposes of guiding the decision-making process.
• Strong project management skills that bring the appropriate people together to define, measure, analyze improve and maintain processes.
• Strong interpersonal and communication skills, both oral and written, with gravitas, executive presence, confidence and sophistication.
• Ability to effectively interact with all levels of University and Hospital employees as well as outside contacts.
• Excellent listening capabilities. Strong presentation skills and the ability to prepare and explain multifaceted information to large groups.
• Self-starter with ability to make independent judgments and to act on decisions on a daily basis.
• Ability to work for periods of time without direction.
• Ability to prioritize own work and work of staff as needed.
• Ability to work with flexibility on several tasks simultaneously and to meet various concurrent deadlines.
• Ability to maintain confidentiality.
• Knowledge of accounting and budgeting theory and practices.
• Competency in market analysis and business plan development.

Customer Service & Teamwork

• Is courteous, respectful, and pleasant in person and on the telephone with coworkers, faculty, patients, visitors, and supervisors.
• Utilizes proper telephone etiquette.
• Serve as a representative of the DOM outside of the confines of departmental office space.
• Function as a team player and work to maintain harmonious working relationships with coworkers, peers, and supervisors.

Scope of Responsibilities

• Serve as the departmental lead and expert for all ambulatory practice issues.
• Implement departmental and institutional ambulatory practice initiatives across all departmental ambulatory practice sites.
• Build collaborative relationships with Johns Hopkins Hospital and Bayview Medical Center leadership to achieve departmental goals.
• Ensure processes and resources are in place to address day-to-day operations issues, such as administrative barriers to care, access limitations, space use, resource allocations, and safety or quality concerns.
• Know the formal and informal departmental goals, standards, policies and procedures which may include some familiarity of other departments within the SOM and JHHS enterprises.
• Is sensitive to the interrelationship of both people and functions within the department.
• Know the role of the position and its potential impact on the department.

Decision Making & Authority

• On a regular and continuous basis, exercises administrative judgment and assumes responsibility for decisions, consequences, and results having an impact on people, costs, and/or quality of service within the functional area.
• Direct and supervise the activities of one to three ancillary services managers, one to two analysts, and (with dual reporting with their respective divisional leadership) five to seven ambulatory services managers in accordance with the applicable Johns Hopkins entity. Indirectly supervise one to three access services call center managers in cooperation with Central Access Services.
• Influence the decisions and directions of other Johns Hopkins employees to arrive at a plan of action, and appropriately work to hold those accountable for following through to bring plan to fruition.

Physical Requirements

• Sitting in a normal seated position for extended periods of time.
• Communication skills using the spoken word.
• Occasionally lifting, carrying objects weighing 10lbs or less.
• Occasionally pushing, pulling objects weighing 30lbs or less.
• Ability to move about.
• Local travel required.
• State, regional, national and/or international travel may periodically be required.
• Bachelor's Degree in Business, Finance, Accounting or other related field
• Seven years progressively responsible professional-level administrative and financial experience related to monetary or non-monetary resources of a department, center, or unit, including two years financial management experience (e.g., planning, directing, monitoring, organizing, and controlling monetary and non-monetary resources). 
• Master's degree in a related field may substitute for required experience, to the extent permitted by the JHU equivalency formula.
• Supervisory experience strongly preferred.

Classified Title: Assistant Administrator - Clinical  Job Posting Title (Working Title): Assistant Clinical Administrator, Ambulatory Operations & Patient Access    Role/Level/Range: ATP/04/PF   Starting Salary Range: $84,700 - $148,300 Annually ($116,500 targeted; Commensurate with experience)  Employee group: Full Time  Schedule: M-F 8:30-5:00  Exempt Status: Exempt  Location: Hybrid/School of Medicine Campus  Department name: ​​​​​​​SOM DOM General Admin Chairmans Off  Personnel area: School of Medicine 

Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/ .

Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion .

Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected] . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/ .

Vaccine Requirements Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine . Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.  This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/  and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/ .

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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