objective on resume for a hospitality

31 Best Hospitality Resume Objective Statement Examples

The hospitality industry is one of the most exciting and adventurous industries to be a part of in today’s world, which is why it receives an increasing number of applications every year. To land that dream hospitality job, you will need an eye-catching resume objective statement that will ensure your resume gets noticed so that you can get that interview.

Here are some examples of what an impressive resume objective statement looks like for a hospitality position:

Experienced Hospitality Objective Statements

• Highly trained and energetic caterer with 10 years’ experience in the hospitality industry would like to join Hospitality OXY Ltd. as a Senior Caterer to grow a team of enthusiastic catering trainees by sharing expert culinary and customer service knowledge.
• Looking to secure employment as a housekeeping manager at a resort to utilize seven years’ experience in leading, managing, and coordinating housekeeping team members, to ensure work assignments are completed optimally.
• Proactive and organized individual with five years’ restaurant experience is seeking position of Shift Leader at Berlington’s Restaurant, to assist with directing operations of all activities while ensuring that food quality, service, and cleanliness meets the highest standards.
• Creative sous chef with nine years’ experience preparing fine dining cuisine and proficiency with menu costing procedures is looking to join a high-class restaurant as a sous chef to be involved with the entire operation of the kitchen, including additional tasks as required.
• Applying for position of Restaurant Manager at Paz Paella to utilize five years’ hospitality industry experience and Food Safety Manager certification to help achieve service standards, develop restaurant staff, increase guest count, and enforce sanitary practices.
• Practical and organized person looking for an assistant manager position in the hospitality sector, bringing three years’ experience in the restaurant industry with high school diploma, to supervise workload during shifts while maintaining a positive attitude among staff.
• Seeking employment as Restaurant General Manager at Spier Tucker, ready to utilize five years’ restaurant and bar experience, team management skills, customer service orientation, and strong analytical, decision-making and problem-solving skills.
• Innovative and trustworthy chef with 12 years’ experience in the culinary arts is looking to fill the position of executive chef at a leading restaurant, to lead a kitchen team by providing guidance, to ensure all food products meet quality standards, and research trends in food to use for menu creation.
• Professional and energetic person with over two years’ of casual dining management experience applying for Full-Service Restaurant Manager position at Japlo’s Harvest, bringing strong integrity, enthusiasm to thrive, and passion for hospitality and interacting with guests.
• Knowledgeable wine educator with CSW certification seeking to secure a full-time position as a wine education ambassador at a vineyard or hospitality company, to utilize three years’ experience in wine education and public-speaking experience.
• Former assistant hospitality manager at KernelXZY for five years is seeking work at Sweet&Salad as a Hospitality Manager, leveraging extensive experience in cross-training personnel, supervising workloads, and maintaining solid working relationships.
• Strong supervisor with a customer-friendly approach looking to work as a restaurant manager to improve restaurant productivity through mentoring restaurant staff and ensuring duties are completed at the highest standards, bringing seven years of restaurant experience.
• Desiring a Front of House Manager position with Crock Barrel where skills gained from four years working front of house can be utilized to coordinate daily operations, promote the restaurant, create social media content, and train existing and new staff members.
• Looking to work as lead prep cook at a reputable hospitality company, bringing two years’ experience as a lead prep cook and ability to work positively in a fast-paced environment with a team-based approach and strong attention-to-detail.

Entry-Level Hospitality Objective Statements

• Effective communicator with strong organizational skills is looking to fill a hospitality position vacancy, able to lift 50 lbs. comfortably, flexible schedule with weekend availability, bringing strong sense of urgency and passion for helping others.
• Seeking employment as a Take-out Window Facilitator at Avero’s Crumbs, to utilize good judgment and adaptive attitude while providing excellent customer service, with ability to collaborate in a fast-paced environment, and manage phone calls and payments.
• Genuine and outgoing team player with Serve Safe certification and clear credit background seeking a position as a restaurant sports bar manager, bringing enthusiasm and knowledge of scheduling and inventory.
• To pursue an exciting career as a Restaurant Server at Crab Castle, where a hands-on approach, attention to cleanliness, excellent people skills, and a friendly attitude can benefit the restaurant in maintaining its reputation.
• Friendly person with clean background and a sense of adventure is looking to work as a housekeeper at a hospitality resort, leveraging ability to adhere to safety practices, complete tasks to high standards, and perform additional duties as required.
• Talented and energetic individual is excited to grow in the hospitality industry in the role of Server at Five Sides Plate, willing to work shifts, with professional and enthusiastic attitude, effective communication skills, and a customer service mindset.
• Easy-going individual with leadership abilities and excellent people skills, looking for work experience in hospitality and restaurant industry, bringing a winning attitude, great work ethic, and ambition to the role.
• Senior year Hospitality Management student at Sourborn University (current GPA: 3.8), looking to join Meltzi Tours as a Hospitality Associate after graduation. Seeking to leverage communication skills and determination to elevate the company to new heights.
• Energetic and enthusiastic person with a commitment to thrive in the hospitality industry, desiring a position as a server at a fine dining restaurant. Available to work weekends, passionate about customer service, and strong ability to work under pressure.
• Applying for position of Hospitality Specialist at Chokka’s Grill to utilize excellent interpersonal skills to greet and seat guests, set the perfect atmosphere, and bus tables as needed. Able to manage reservations and telephones effectively.
• Hospitality graduate seeking guest service agent position or similar role at an upper-class boutique suites hotel, to demonstrate a thorough knowledge of hotel operations by performing any duties necessary in the role, to begin career and grow within the company.
• Courteous and professional individual with strong organizational skills and attention-to-detail, applying for position of Host at PXTY Club, bringing an upbeat and positive attitude, efficiency in Microsoft Office, flexible schedule, and great communication skills.
• Tech-savvy and motivated high school graduate looking for an entry-level position at an events and promotions company to grow within the company, bringing professional image, great attitude and work ethic. Available to start immediately.
• Ambitious and results-driven graduate with B.A. in Hospitality Management applying for position of Hospitality Associate at Courtland Events to leverage people and communication skills to coordinate events, maintain inventory, and assist the CEO with duties as required.

Career Change Hospitality Objective Statements

• To leverage my five years of business administration experience, strong verbal and written communication skills, and target-driven attitude to assist a hospitality business to develop and execute a targeted growth plan and prospect new customers.
• Accomplished sales representative with six years of experience in the FMCG industry would like to join XTY Resorts in the role of In-House Marketing Coordinator to work in a dynamic team to maintain production standards and schedule guests with member services.
• Seeking employment as a brand marketing coordinator in the hospitality industry to utilize 10 years’ experience in a customer-facing sales position in the retail industry, to benefit from a sales-driven attitude and customer focus to increase business sales.

Now that you know what an effective hospitality objective statement looks like, you will be able to tailor your own based on the position you are trying to fill. The key thing to do is to read the job description thoroughly – even re-read it a few times to make sure you know exactly what the company is looking for. All you have to do then is apply your knowledge and skills to meet the needs of the position. Good luck!

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There is a plethora of roles that come under the umbrella of “hospitality”. These might pertain from waiter, host, bartender to concierge, chefs, managers.

The hospitality industry is very customer-driven industry. That is why your resume must portray a picture of an outgoing, friendly and accommodating person.

Someone willing to go out of their way to give their customers the best possible experience.

Being a dynamic industry, the hospitality sector always has new jobs coming up all the time. However, there is an even greater number of applicants trying to swoop them up.

Writing a modern and professional resume will expand your chances of getting the job. And this guide will show you exactly how to perfect your resume; both hospitality resume format and content.

• Greeted & checked in guests in 150+ hotel rooms with point of sale (POS) system leading to minimized wait time by 20%
• Organized stays by taking guest reservations over phone efficiently resulting in wait time reduction by 30%
• Ensured guest transportation leading to the hotel's rating across various internet platforms to raise to 5 star
• Trained & mentored 7 front desk clerks in POS terminals , guest services, and check-in
• Facilitated the hiring and screening of 15+ hospitality staff to fulfill the hiring needs of the hotel
• Received 96% positive guest ratings for hospitality according to the hotel's customer service rating app
• Awarded " Employee of the year " 2 years in a row across 10 outlets for splendid customer service & unfailing punctuality
• Deemed the most reliable employee for being available for graveyard shifts 98% of time among a staff of 11 doormen
• Maintained security/surveillance leading to reduced security breaches by 100%
• CGPA: 3.2/4
• Certification in Hospitality | University of California | Riverside, CA | Mar '17 – May ‘17
• Languages : English and Spanish

Here is a summary of our Hospitality Resume 2022 Guide:

• Use one-liner points instead of paragraphs and begin each point with a power verb.
• If you have over 3 years of work experience, write a hospitality resume summary otherwise go with a hospitality resume objective.
• Make use of the reverse chronological order across all sections in your hospitality management resume.

What’s more? This blog will make you proficient at writing your hospitality resume, that too without having to consult anywhere else.

Whether you are a beginner or an experienced professional, you will understand how to perfectly write a resume to target your ideal job.

By the end of this guide, you will learn:

• What is a hospital resume and why do you need it?
• How to format your resume to make it more recruiter-friendly?
• How to draft the perfect ATS-targeted hospitality resume professional experience?
• What are the hospital resume key sections?

This blog will help you write the ideal hospitality resume. If you still find yourself unsure and in need of help, we are here to help you.

Use Hiration's Online Resume Builder to draft your hospitality resume to put you at the forefront without any bother.

Our Resume Builder comes armed with several assorted hospitality resume examples and hospitality resume samples that will transform your resume-building experience.

So, why wait? When your perfect hospitality resume can be built with just a few clicks.

Let’s move on and take a look at what topics this guide will cover:

Hospitality Job Description for Resume

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Working in the hospitality industry requires a certain type of persona. Not only are you required to have the front desk resume skills and be proactive but you also have to be calm and collected.

You must put on a good appearance and be there to cater to customers, regardless of what mood you are in.

The hospitality industry majorly umbrellas three sectors: Food & beverage, lodging, and tourism. People working in these industries have a plethora of duties and responsibilities with customer service at its center.

They might be required to handle payments from guests; verify and adjust billing or assist foreign guests who have limited knowledge of the primary language being used.

They should be familiar with the local areas as they are often expected to give recommendations on restaurants, entertainment venues and tourist attractions within the local area.

Having a cordial personality will always take the people working in the hospitality industry forward.

Specific hospitality resume skills, however, would depend on the specific sector in the industry or the type of job you wish to apply for.

But generally, your front desk resume skills should correspond to customer service, ability to work with people and attention to detail.

Hospitality Responsibilities

The responsibilities in the hospitality industry will, of course, be assigned based on your role and level of seniority. But the baseline for all roles would remain the same.

This list is not exclusive but includes responsibilities such as knowledge in food service, hotel operations, food & beverage prep, maintenance, management, and more. Some businesses may have additional responsibilities, so make sure to exhaustively go through the job description carefully.

Get a better understanding of what your responsibilities might entail depending on the sector you are working for:

Hotels employ staff for front desk, housekeeping, and restaurant. Positions may range from managers, porters to the concierge. Primarily employees are required to excel in customer service, attention to detail, teamwork, and good personal grooming. Creative problem-solving and a thorough knowledge of local resources and attractions are also important.

Foodservice industry

Foodservice includes everything from a fast food joint to working as a server in a high-end restaurant. Again, customer service and careful attention to detail are principal responsibilities. Thorough knowledge of the restaurant’s current offerings is also a must.

Responsibilities for personnel working in Food and beverage preparation may include customer service. These jobs may, however, can be entirely behind the scenes. The responsibilities might be technical for cooks and people handling food and beverages. Attention to detail is very important.

Maintenance and cleaning

Maintainence and cleaning are also a huge proportion of the hospitality sector. Responsibilities under this might include cleaning and equipment reparation among others. These responsibilities include everything from the safe and appropriate use of cleaning chemicals to basic electrical repair and carpentry.

Hospitality Salary

How much money does the hospitality industry personnel make?

Again, as the hospitality sector is so broad, we will list the salary of 2 positions at both high and low levels of seniority to give you a better understanding of the pay scale of a hospitality worker:

Hospitality Managers :

• PayScale : $45,000 / year
• Salary.com : $76,651 - $140,596 / year
• Indeed : $50,241 / year

Front Desk Clerk :

• PayScale : $28,524 / year
• Glassdoor : $24,615 / year
• Indeed : $11.94 / hour

What is a Hospitality Resume & why do you need it?

The very first thing you need to understand is that your hotel front desk resume will be a tool whose sole purpose will be to market you.

It must include all the relevant information like your contact information, educational attainment, and professional experience, among others that too in the perfect hospitality resume format.

This is what will help you convince recruiters that you are suitable for their establishment.

Hence, your resume must elicit a positive response.

A very important factor that comes into play here is the Applicant Tracking System (ATS). It’s a modern tool that most recruiter use today to shortlist candidates.

Consider this the first line of defense, many applicants find it hard to surpass this because their catering resumes are not ATS targeted.

At Hiration , we are extremely focused on helping you draft your perfect hotel resume that will rank high on any ATS.

Now, if you are wondering how do I get my resume to rank on ATS? The answer is Keywords! If you master the art of identifying and introducing keywords into your resume, you are good to go with any ATS.

Follow this guide to get the hang of all the necessary elements regarding your front desk clerk resume.

Learn what you need to do to make your ATS-targeted resume or you can simply save time and use Hiration’s Online Resume Builder.

Read our blog on how to write a resume and become a master at building catering resumes yourself.

Hospitality Resume Sections

Heed the following order while composing your hospitality management resume to build a flawless resume:

• Personal Information
• Profile Title
• Summary/Objective
• Professional Experience
• Certifications (if any)
• Awards & Recognition (if any)
• Additional Information (if any)

If you want to know more about how to compose these resume sections immaculately, you can read more about it on Hiration's 2022 Guide to sections in a resume .

Let us do the heavy lifting for you. Use Hiration’s Online Resume Builder to build your flawless resume.

You can select from our massive library of pre-filled hospitality resume templates and customize them according to your needs.

How to write your Hospitality Resume

Wondering where to start while making your front desk clerk resume? Don’t worry! Our resume writing experts have come up with the following 3 easy stages:

• First Stage: Master Hospitality Resume
• Second Stage: First Draft of your Hospitality Resume
• Third Stage: Final Draft of your Hospitality Resume

Master Hospitality Resume

In the very first stage, you have to assemble all your professional information in one place.

This not only helps to pick information easily for your current resume but also makes recollection of data easier for the future.

Here is an explanation of how making a master resume achieves the twofold objective of helping you in the present as well as in the future:

• Compiling information helps you compose your hotel front desk resume in the present as all the required resources you need are now in one place. Now, you can just choose and pick the relevant facts from your professional experience for the job you are applying for in the present timeline.
• It helps you in the future when you need to update your resume as there will be no need to explicitly look for information. Since you have compiled this huge library of data already; all you have to do now is update your resume.

Now, let’s look at the second stage of the resume building resume, which is the First Draft of hospitality management resume.

First Draft of Hospitality Resume

In the second stage of curating your hotel resume, i.e., the First Draft of Hospitality Resume you have to compose the following sections:

• Certification (if any)

Final Draft of Hospitality Resume

Congratulations, you are now in the final stage of building your restaurant host resume.

This stage consists of drafting the key skills and summary/objective section. Find the details for how to compose these sections below:

• Key skills : This is one of the most important sections of your resume. As a rule, you should always compose this section second to last.
• Summary/Objective section : Your hospitality resume objective or summary is the last thing you need to compose while drafting your resume for hospitality jobs. If you are wondering if you need to write a summary or hospitality resume objective, it is simple. This completely depends on the number of years you have under your belt as a professional.

Read on to further understand how to draft each section of your hotel resume.

Hospitality Resume: Header

We have compiled the following checklist for you to follow so you can perfect your hospitality resume header:

• A common mistake in traditional catering resumes is the use of “CV” or “Resume” as the resume header. Avoid this at all costs.
• Your real full name should be the default resume header of your hospitality resume. This should be placed on the extreme top of your resume.
• The ideal font range for your resume header is 16-20 font size.
• Give a single space between your first name and your last name.
• If you have a middle name, initialize it. For instance, if your name is Tom Marvolo Riddle, your resume header should read Tom M. Riddle.

Still unsure? Read a more comprehensive guide for composing resume headers at Hiration’s 2022 Guide To Writing The Perfect Resume Header .

Take a glimpse at our hospitality resume examples to better understand how an ideal resume header should look like.

We understand that writing a resume for potentially your dream job can be daunting. Let our resume building experts assist you with their experience and writing techniques.

Hospitality Resume: Personal Information

Take extra care while composing the personal information section of your restaurant host resume. Don’t lose your dream job by providing a mistyped number or e-mail.

Following is the information you will input in your resume:

• Updated mobile number
• Professional email address

Align the information horizontally in the personal information section of your hospitality resume as shown:

{Personal Mobile number} | {Professional Email Address} | {Current Location}

Updated Mobile Number

Given below are the standard rules to be followed while listing your mobile number in your hospitality resume:

• Use your country’s ISD code as a prefix before your phone number
• Put a plus sign (+) before the ISD code
• Write your updated mobile number after the ISD code
• Eg: +1 38723 31981

Professional Email Address

Check and recheck this section of your hospitality resume. Even one typo could lead to a potentially interested recruiter never being able to contact you.

This is how you should draft your email address: [email protected] .

Or a similar professional format can be followed, For eg: if your name is Tom Riddle, the appropriate e-mail handle would be [email protected] or [email protected] .

Avoid using funny/goofy handles such as ‘[email protected]’.

Current Location of Residence

Following are the guidelines for listing your location in your hotel resume:

• List your current city of residence and position it in the right-most corner of the personal information section of your resume.
• No need to mention your house address, street name, or locality name in your resume for hospitality jobs.
• If the job you are applying for is in the same country, mention your city name and state name.
• If you are looking for a job in another country, mention your city name and country name.

Read Hiration's 2022 Guide to composing your contact information for a more detailed explanation regarding the personal information section.

Check out our hospitality resume samples to understand how to present personal information in your resume for front desk to make it stand out.

Building the perfect resume has never been easier. Hiration’s Online Resume Builder is built exclusively for that.

Hospitality Resume: Profile Title

The hospitality resume format of the profile title of your hotel resume also follows a few rules & regulations as mentioned below:

• Your resume title should be in the size range of 14-16 font size.
• The profile title should reflect your latest job title and it is the second-largest text in your resume after your resume header.

Our hospitality resume examples will show you how a profile title should look like in an ideal resume for hospitality personnel.

Use Hiration’s Resume Review Service to ensure your resume is in a professional format.

Hospitality Resume: Professional Experience

This is the section where you can endorse your hospitality resume skills to dazzle the recruiter and make it impossible for them to not shortlist you.

You need to be careful about the information you decide to input in this section. Make it the most relevant for the profile you are applying for.

As per various resume writing experts, follow these guidelines to make an impact and communicate the highlight of your career professionally:

• Use the STAR format to structure the points in the professional experience section of your resume.
• Only use one-line points while communicating your roles & responsibilities.
• Use bolding & bucketing to augment the impact of these points.

Read on to understand the above points in detail.

Also, do check out Hiration’s Blog on how to compose the professional experience section in your resume to understand about this section more thoroughly.

Want to see how an ideal professional experience section looks like? Take a look our hospitality resume samples.

STAR Format

The STAR format helps you present your contribution to your job in a comprehensively manner.

Using this format, you can quantify your work. This is a universally accepted format and uses the cause-effect relationship to portray the best of your accomplishments.

STAR stands for:

S: Situation T: Task A: Action R: Result

As is evident, using this format you can show what actions you took to tackle a situation, and what were the results of the said action.

This demonstrates exactly how your actions were beneficial to the organization you worked for.

Framing Points

Stuffing your resume with too many words makes it look cluttered.

Let’s be honest. Paragraphs are boring!

If you have been using paragraphs to explain your roles and responsibilities in your resume, that could be a reason why you are not getting any interview calls.

Within the limited time that recruiters take to glance at one resume, they are not going to read lengthy paragraphs.

Take a look at the following hospitality resume examples to understand how you can make your resume reader-friendly and appeal to recruiters.

Example 1 :

"I was responsible for greeting and checking in patrons of the hotel. The hotel has 100+ rooms which are more or less always booked. I efficiently handled the check-in process by using the point of sale (POS) method and was proficient enough to be trusted to train 10+ other front desk clerks in the use of the POS system. This led to the reduction of wait time by 20%. I also took guest reservations over the phone and organized the stays for these guests. I did this so efficiently that the wait time reduction was reported at 30%. I trained and mentored other employees at various duties like guest services and check-in process. I also facilitated the hiring and screening of 15+ hospitality staff to fulfill the hiring needs of the hotel."

Example 2 :

Checked in guests in 100+ room hotel utilizing the point of sale (POS) system leading to wait time minimization by 20% Organized stays and guest reservations over phone resulting in wait time reduction by 30% Mentored 10+ front desk clerks in POS terminals, guest services, among others Facilitated the hiring and screening of 15+ hospitality staff for the hotel to fulfill their hiring needs

Framing Points Analysis

Following conclusions can be drawn after observing both the hospitality resume examples:

• Although reading both the hospitality resume examples will make it evident that they are essentially saying the same thing, however, example 2 is more readable just because of the way it has been organized.
• By breaking down the paragraph, identifying the relevant information and drafting one-liner points, we have made it more comprehensible to read.
• The paragraph looks formidable and will discourage the recruiter from reading it in its entirety.
• Conclusion: Use points instead of paragraphs to increase readability and make it look more professional.

Bucketing & Bolding

Now that you have made your resume more readable, how can you make it even more effective?

Bucketing & bolding is the answer. It will draw the recruiter’s attention to the most important aspects of your professional experience.

Look at these 2 hospitality resume examples that demonstrate the same:

Customer Service Checked in guests in 100+ room hotel utilizing the point of sale (POS) system leading to wait time minimization by 20% Organized stays and guest reservations over phone resulting in wait time reduction by 30% Training & Screening Mentored 10+ front desk clerks in POS terminals , guest services, among others Facilitated the hiring and screening of 15+ hospitality staff for the hotel to fulfill their hiring needs

Bucketing & Bolding: Analysis

Following conclusions can be drawn from the above-mentioned hospitality resume examples:

• Although example 1 is easy to read and comprehend on account of the points being used, it still lacks effective communication regarding applicant’s roles & responsibilities.
• By using bucketing & bolding in example 2, we have eliminated this problem. Now, the recruiter’s attention is directed towards the applicant’s quantifiable achievements.
• We have grouped similar points under unique subheadings. This shows that you can understand and implement your strengths & weaknesses in an organized way.
• The conclusion drawn is that the use of bucketing & bolding alongside points is the best way to compose the professional experience section of your resume for hospitality jobs.

Think your resume still isn’t picture perfect? Learn what you can do to perfect it by getting your resume professionally reviewed by using Hiration’s Resume Review Service!

Hospitality Resume: Education

In the hospitality resume examples in this blog, the candidate has been working as a hotel Front Desk Clerk.

In this specific type of work in the hospitality industry, a college degree in Hotel and Restaurant Management or a related course would be much preferred.

There are however other jobs that come under the umbrella of the hospitality industry. Some may require qualification, others not so much.

The education section of your resume for front desk should consist of the following:

• Name of the school/university you have attended.
• Name of the pursued courses.
• Location of your school/university.
• Enrollment and graduation dates in the month and year format.

Arrange the education section of your restaurant host resume in the following format:

{Name of the school/university} | {Location} | {Dates} (in month & year format) {Name of the degree} | {CGPA}

A faulty education section in your hotel resume can lead to disasters. Learn more about this section by reading Hiration's 2022 Guide on how to list education on your resume .

Refer to our hospitality resume example and understand how the education section of a perfect resume for hospitality should look like:

Want to strengthen your chances at getting shortlisted? Use Hiration’s Online Resume Builder to perfect your resume.

Hospitality Resume: Certifications

What can be more perfect than an applicant who takes out time to get certified for their job? It would be a waste if you don’t list these correctly in your resume.

Show your recruiter your passion for your job. Mentioned below is a list of guidelines to help you compose this section:

• Name of the certification.
• Name of the certification issuing body.
• Location of the certifying body.
• Enrollment and completion date in the month and year format.

Arrange these in the following format:

{Name of certification} | {Affiliating Institution} | {Location} | {Date} (in month & year format)

You can read more about how to draft the certifications section on your hospitality resume by reading Hiration's 2022 Guide on listing certifications on a resume .

Check out this hospitality resume example to understand how a perfect certifications section looks like in an ideal hospitality resume:

If you have already drafted your resume, get it professionally reviewed by Hiration’s Resume Review Service.

Hospitality Resume: Additional Information

Have some cool hobbies or are you multilingual? Incorporate them in the additional information section of your cater resume.

Given below is our hospitality resume example showcasing a perfectly curated additional information section:

Chin up! It’s not hard to get a great resume for hospitality jobs. Use Hiration’s Online Resume Builder now!

Hospitality Resume Key Sections

Hospitality resume: key skills.

Most recruiters skim-read hospitality resumes, so focus on highlighting your key skills that will convey your dexterity in a glance.

Here are a few tips to perfect this section:

• Identify the key skills by rigorously going through the job description.
• Choose and pick your hospitality resume skills from your drafted professional experience section.
• Draw connections between your front desk resume skills and work experience, do not blatantly insert key skills, especially when you do not possess them.
• Highlight the key skills by bolding them.

You can write the perfect key skills for your resume yourself. Just go through Hiration's 2022 Guide on what skills to put on a resume .

Writing your resume has never been easier. Hiration’s Resume Review Service is built exclusively to help you perfect your resume.

Moreover, take a look at our hospitality resume sample to get a good understanding of what an impeccably curated key skills section of your resume for front desk should ideally look like:

Hospitality Resume Summary

A resume is incomplete without the perfect resume summary. Follow the tips mentioned below and easily compose the ideal resume summary for your hospitality resume:

• A summary is required by professionals with 3 or more years of experience.
• Compose the summary by picking out the highlights of your career from the professional experience section of your hospitality resume.
• Be mindful that it does not exceed 2-3 lines.
• Focus on the keywords used by the recruiter to make it ATS-targeted.
• Try and link your past roles with the keywords used by the recruiter in your target job listing. Doing this will enhance your chances of getting shortlisted as it demonstrates that you possess the skills that the recruiter is looking for.

You can read a more detailed guide about composing your resume summary at Hiration's 2022 Resume Summary Guide .

Take a look at our hospitality resume sample below to learn what an ideal resume summary should ideally look like:

Hiration’s Online Resume Builder is a comprehensive resume writing service that can create your hospitality resume on your behalf.

Hospitality Resume Objective

Confused whether your cater resume needs an objective or a summary?

If you are a fresher or have less than 3 years of experience, then you should go with a hospitality resume objective. Here you mention how you will be a valuable asset to the organization.

Fashioning perfect hospitality resume objectives is an art we can teach you through our blog, Hiration's 2022 Guide on Resume Objectives .

Resume Review & Free Hospitality Resume Templates

Use Hiration’s Resume Review Service to improve your chances of getting more interview calls. Our resume writing experts will help you perfect your resume.

We will make sure that your resume complies with the current industry standards by following the below-mentioned parameters:

• Compliance with industry norms
• Content Relevance
• Recruiter Friendliness
• Design Compatibility
• Conversion Scope
• ATS Compliance
• Global Compatibility
• Performance Assessment
• Resume Formatting (font, margins, the order of sections, etc.)

What’s more? We will even give you 2 hospitality resume templates without any charge!

So, get your resume professionally reviewed by the best resume writers by using Hiration’s Resume Review Service today!

Online Resume Builder for Hospitality Resume

Save your precious time and let us do what we are best at. Our Online Resume Builder is designed to make your hospitality resume rank high on any ATS and impress any recruiter.

Our Online Resume Builder comes with the following resources:

• Option to save unlimited resumes
• 25+ resume designs
• Full rich-text editor
• Unlimited PDF downloads
• 100+ resume templates
• 1-click design change
• A shareable link
• Live resume editor

Build the perfect hospitality resume with Hiration’s Online Resume Builder now!

Key Takeaways

• Write the dates in the month and year format and keep this format consistent across all the sections of your hospitality resume.
• Use the Reverse Chronological Format to draft ATS-targeted hospitality resumes.
• Use bucketing & bolding to enhance the effectiveness of your hospitality resume.
• Use power verbs at the beginning of each point.
• Use power verbs in the past tense for past profiles and projects.
• Use power verbs in the present continuous tense for present profiles and projects.
• Write a hospitality resume objective if you have less than 3 years of work experience and a hospitality resume summary if you have over 3 years of work experience.
• Write the location in city/state format if you are applying for a job in the same country.
• Write the location in city/country format if you are applying for a job in another country.

We hope that you are now able to build your perfect cater resume through our help.

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• Hospitality objectives and summaries

Hospitality Objectives and summaries

20 Hospitality objectives and summaries found

A well-written objective or summary on your resume can be the difference between getting rejected, or getting invited for an interview. Copy any of these Hospitality objective or summary examples, and use it as inspiration for your own resume. All examples are written by certified resume experts, and free for personal use.

Learn more about: objective vs. summary

Summary examples

Customer-focused, dependable professional with experience in delivering outstanding guest services. Passionate about achieving the highest levels of customer success and retention through resolving conflicts promptly and building positive relationships with guests. Proven track record for providing solutions to issues immediately and training team on upselling techniques and customer service skills.

People-person who loves creating a welcoming atmosphere and giving great service with finesse to effectively communicate with diverse customers. Demonstrates patience and professionalism to propel excellent customer satisfaction and retention. Provides excellent service to travelers while resolving issues before escalation, and consistently meets established goals and objectives.

Patient, communicative, and detail-oriented hostess with applicable experience greeting guests and coordinating reservations in food service industry. Organized and proactive team player with excellent communication, multitasking, and time management skills. Motivated coordinator with ability to keep track of seating sections and staff charts while supporting various front-of-house and back-of-house operations in fast-paced and unpredictable work environment.

Objective examples

Self-motivated, professional, and flexible hostess eager to leverage dining area management experience and customer service skills to support an established restaurant with room for long-term growth and advancement. Dedicated service provider hoping to further advance multitasking skills and leadership competencies.

Customer-focused and energetic professional with experience in greeting and answering customers with a warm gesture while leveraging excellent communication skills and problem-solving skills to resolve issues. Ability to multi-task calmly in a busy, stressful environment. Looking for a part-time Hostess role at an upscale travel agency.

Patient and proactive hostess with customer relationship management skills and desire to undertake roles with greater responsibilities. Collaborative team player looking to support dynamic teams within a fast-paced environment within the food service industry.

Hotel front desk

Customer-focused, passionate professional energized by effectively communicating with hotel guests and ensuring they have a great experience. Provides exceptional customer service and increases revenues in fast-paced, competitive environments. Adaptable relationship builder with strong organization and communication skills who works persistently to exceed customer expectations and drive business growth.

Friendly and customer-focused Hotel Front Desk Clerk with two years of experience providing best-in-class services, including guest reception, check-out, mail, and messaging service. Proven capacity to heighten client satisfaction and retention by delivering beyond their expectations for service quality. Brings exceptional communication and interpersonal skills, a keen eye for detail, and the capacity to resolve client complaints satisfactorily.

Innovative and personable Hotel Front Desk Receptionist with 5 years of experience in general administrative and clerical support functions. Excels at assessing guest needs and referring them to the appropriate staff, checking guests in or out, as well as overseeing porterage services and housekeeping. Renowned for active listening skills, exceptional teamwork ability, and capacity to identify and resolve customer service quality issues.

Enthusiastic and results-driven individual ready to increase customer satisfaction and retention as a Hotel Front Desk Agent with ABC Hotel.

Seeking front desk employee roles within 4-star hotels or restaurants to utilize and enhance customer service and office administration skills.

Client-focused Hotel Front Desk Agent with expertise in providing exceptional experiences to guests. Looking to leverage five years’ experience in the hospitality industry in a front desk role at ABC Hotel.

Hotel manager

Organized and personable hotel manager with exceptional communication and mediation skills. Competent in budgeting, planning, multitasking, and overseeing the productivity of teams involved in maintenance for hotel operations. Effortlessly keeps up with a fast-paced work environment and manages time efficiently.

Accommodating and practical hotel and hospitality manager of 6 years with proficiency in financial management, conflict resolution, and task delegation. Efficient in using a variety of technology programs and computer software applications for making reservations and communicating with staff members.

26-year professional in the hospitality industry with 18 years of experience as a hotel manager for both family owned and luxury hotels. Excellent with interpersonal relations and collaborating with teams to accomplish a multitude of tasks. Proven experience in implementing strategies for increasing revenue.

Systematic and energetic hotel management professional with 9 years of experience seeking a position in the hospitality industry for supervising, mentoring, and training of hospitality staff.

Fastidious and dependable hotel manager with 8 years of supervising experience seeking opportunity with reputed hotel chain for overseeing operations and allocating responsibilities to staff.

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Top 20 Resume Objectives for Hospitality Positions

Top 20 Resume Objectives for Hospitality Position s

When writing a resume objective or summary statement for a hospitality position, you need to ensure it catches the attention of the recruiter/employer and urges them to go into the resume or CV.

It is important to get the recruiter/employer to take the time to go into your resume to actually read what you are offering for the hospitality job that you are applying for.

It is when they read your resume that they will know the skills and qualities and experience you are bringing to the hospitality job and decide if they meet the demand of the job or not.

Starting your hospitality resume with a powerful career objective or summary statement can significantly help you achieve the goal of getting the recruiter/employer into your resume or CV.

This post will help you learn just how to make an effective resume objective for a hospitality job.

How to Make a Great Hospitality Resume Objective Statement

To make a great resume objective statement for a hospitality position that the recruiter/employer cannot resist but go into your resume to read all parts of it, you first need to learn about the job to know what is needed to succeed in it.

When you know the qualities, skills, education, experience, etc. that the recruiter/employer wants candidates to have to be suitable for hiring for the hospitality job then you will be able to craft an objective statement for your resume that shows that you meet the demands and requirements of the hospitality job.

You will find all the information you need about the hospitality job from the job description and requirements that the recruiter/employer published.

To be effective, your hospitality objective should highlight major qualities and experiences you have got that match what the recruiter/employer wants for the hospitality position that they want to fill.

It should also emphasize the fact that you understand what the expected duties and responsibilities of the hospitality job are and can effectively perform them.

When your hospitality resume objective or summary is written this way, then it becomes difficult for the recruiter/employer to resist reading your resume or CV.

Here are some resume objective examples for hospitality positions to help you quickly master making one for your resume or CV:

Best 20 Resume Objective Examples for Hospitality Positions

• Experienced, talented, and highly organized individual seeking a Hospitality position with Aramark. Coming with Bachelor’s degree; 5 years of experience in food service operations, restaurant, retail food outlet, and residential dining. Also bringing excellent communication skills, a strong value system, unquestioned integrity and good listening skills; as well as ability to provide oversight of day-to-day front of house operations and deliver high quality food service.
• Looking for the position of a Hospitality Worker with Buffalo Wild Wings to apply general knowledge of computer operations, labor laws, health codes, responsible alcohol service, safe food handling and sanitation, safety and security systems and procedures. Also coming with proper food handlers and alcohol dispensing certifications and 5 years of hospitality experience.
• Creative and problem-solving individual desirous to join a group of professionals at Hawkeye Hospitality in the position of a Hospitality Manager, with profound ability to oversee the rooms, food & beverage, marketing, sales, maintenance, reservations and owner relations. Also bringing effective leadership skills, previous Hotel Management experience, as well as ability to communicate efficiently with team members and the public.
• Seeking a hospitality job at Staybridge Suites Middleton where exceptional ability to lead, direct, and manage all hotel operations will be applied. Also bringing Bachelor’s degree, 5 years of experience in hospitality management, excellent organizational skills, and exceptional customer service experience. Also coming with strong time management skills, excellent verbal and written communication skills, social media experience, and strong ability to manage multiple projects at the same time.
• An enthusiastic individual desirous of an Entry Level Hospitality position with Paséa Hotel & Spa, to support high service standards of resort by managing levels of service and guest experience, and ensure quality and portion control. Also bringing 5 years of management experience, outstanding management, organization, and leadership and communication skills; bar and beverage knowledge; and computer proficiency.
• Individual with strong ability to learn fast interested in the position of a Hospitality Manager at Wyndham Destinations to oversee the daily operation of the guest service department and provide superior guest service. Also bringing College degree, 5 years of management experience, hospitality customer service experience, valid driver’s license, CPR Certification, strong leadership skills, understanding of resort financials, and excellent verbal and written communication skills, .
• Certified Hospitality Manager with Bachelor’s degree, 5 years of experience, high level hospitality, as well as great written and verbal communication skills. Desirous of a Hospitality position with Johnny Clean to bring experience working in high pace environments where lots of customers are served; strong problem solving skills; and ability to perform daily opening, closing and administrative duties.
• Highly talented and motivated Hospitality Manager, seeking a position at ShanerCorp to maintain food and beverage safety and quality; respond and handle guest related issues; and work flexible schedule, including weekends, holidays, and varied shifts. Also coming with Bachelor’s degree, 5 years of experience working as a Hospitality Manager, and ability to supervise all aspects of the service restaurant functions, in accordance with hotel standards.
• Looking for the position of a Hospitality Manager with Choctaw Nation to maintain the facilities, rooms, entrances, amenities and services to meet and exceed the expectations of all Guests. Also coming with Bachelor’s degree, computer skills, excellent customer service skills, strong oral and written communication skills, strong organizational skills and attention to detail, as well as 5 years of working experience in a hospitality job.
• Individual with strong reasoning ability looking to contribute enough hospitality experience at Blackberry Farm as a Hospitality Manager. Coming with 5 years of hospitality experience, College degree, computer skills in MS Windows & Excel, and excellent verbal and written communication skills. Also coming with ability to communicate efficiently with guests, managers and team members, and understand basic math and general accounting.
• To obtain a position with ABH Hospitality to leverage the ability to establish and implement appropriate service recovery guidelines so as to ensure complete guest satisfaction, respond to guest complaints or concerns in a prompt and professional way, as well as review guest feedback and implement strategies for continuous improvement. Also coming with Bachelor’s degree in Hotel Administration and Business Administration, 5 years of guest service and hotel experience with 4 years in a supervisory capacity.
• Energetic individual with five years of experience working in a hospitality position. Seeking employment with Peter Becker Community to bring solid understanding of hospitality procedures and best practices; outstanding communication and interpersonal skills; Bachelor’s degree in Hospitality Administration; and ability to work on holidays, weekends and on-call rotation. Also coming with profound ability to manage meal service in the main dining room and café, coordinate and supervise wait staff to ensure efficiency and adherence, and adhere to established standards.
• Looking for the position of a Hospitality Manager with AC Hotel, to ensure the cleanliness of all preparation and serving areas, respond to guest needs and requests, and meet hotel standards for guest service. Also coming with excellent attention to detail, excellent customer service skills, high level hospitality experience, and abilities to work weekends and holiday and resolve guest issues in a positive and professional manner.
• Highly trained individual seeking to work in a Hospitality position with Marriot Vacations Worldwide, to provide excellent hospitality service, ensure implementations of the brand service strategy and brand strategy and brand initiatives with the aim of meeting expectations of guests. Also coming with 4-year Bachelor’s degree in Business Administration, Hotel and Restaurant Management; 5 years of experience in the management operations, finance and accounting, sales and marketing; and ability and willingness to work flexible hours including holidays, weekends, and late nights.
• Talented individual seeking a position with SCP Redmond Hotel as a Hospitality Manager where the ability to maintain positive guest relationships at all times, resolve guest complaints, and ensure guest satisfaction will be utilized. Also coming with huge hospitality experience, four-year college degree, and 5 years of supervisory experience in food service operations, and passion for creating an exceptional experience for all guests.
• Team oriented individual eager to work at Liv Hospitality with abilities to oversee the daily operations of the full hotel service and provide strategic direction for the property; plan and supervise the activities of a widespread and varied workforce; and supervise work at all levels. Also bringing Bachelor’s degree in Business Administration and Hotel/Hospitality Management, proven experience, excellent guest service skills, great attention to detail, and outstanding leadership skills.
• Active individual with huge hospitality skills and abilities to maintain appropriate standards of service, organization, and management of daily operations; handle all eminent complaints; and ensure excellent guest service is provided to all guests at all times. Longing for a Hospitality position at The Strat, to bring Bachelor’s degree, 5 years of hospitality experience, effective leadership skills, excellent computer skills, and written and verbal communication skills.
• Safety conscious individual with high level of skills and experience. Desirous of a Hospitality position with Home Grown Hospitality, to respond to resident requests for assistance, partner with all departments to serve residents during modified operations, and encourage residents to engage in modified activities. Also bringing strong customer service skills, positive attitude, and ability to organize and manage multiple priorities and effectively communicate in English.
• Highly organized individual interested in a Hospitality position with The Lodge at Blue Sky, bringing the ability to manage Yuta Restaurant and bar, as well as room and pool services. Also coming with Bachelor’s degree in Resort Management; 10 years of hospitality experience in a hotel facility; and ability to communicate in English with management, guests, and coworkers.
• Hopeful to gain employment with SpaceXRedmond as a Hospitality Lead to assist in the organization and cleanliness of all on-site dining areas, coordinate, and execute catering requests for meetings, and oversee maintenance of all beverages stations. Also bringing demonstrated excellence in guest service skills, strong understanding of food safety and sanitation practices, strong knowledge of styles of service, and effective interpersonal and communication skills.

When writing a resume or CV for a hospitality position, it is important to start it with a compelling career objective statement that shows that you have what the recruiter needs.

This post provides valuable ideas and examples you can apply in making an effective objective statement or summary for your hospitality resume.

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A Guide to Writing Career Objectives for Hospitality Job

Table of Contents

Do you wish to work in the hospitality sector? This quick guide will show you how to set effective career objectives for a hospitality job to launch your hospitality career.

You must customize your resume and cover letter when applying for employment in the hospitality sector to increase your chances of getting hired. A hospitality resume objective makes it possible to sell yourself in a concise statement.

Learn how to construct a strong objective to stand out from the competition and improve your chances of getting past the application stage. Let’s get started!

What Is a Hospitality Resume Objective?

A hospitality resume objective is a statement of your goals for employment in the hospitality industry. This should be an overview of the position you seek and what qualifications you have to offer. Your objective should be tailored to the specific job opening you are applying for, highlighting relevant skills and experience.

Importance of Objective on Your Hospitality Resume

A well-crafted resume objective can be the determining factor in whether your resume gets read or tossed in the trash. An effective objective showcases your skills and experiences while demonstrating that you understand what the employer is looking for.

It’s essential to tailor your objective specifically to each job application. Emphasize the relevant experience and skills that make you a good fit for the position.

In today’s competitive job market, putting your best foot forward on your resume is crucial. And a strong objective statement can help accomplish this goal by highlighting why you are an ideal candidate for the position.

Make sure to state why you are interested in a particular role and what unique qualities you bring to the table. This will make sure that potential employers take notice of your application.

In short, an effective Objective statement helps sell yourself as a top contender for any vacancy!

What to Include in Your Hospitality Resume Objective?

The hospitality industry is a vast and ever-growing field that encompasses many different positions, from servers to event planners. When creating your resume objective for a job in hospitality, highlight the skills and experience that make you the perfect candidate for the role. Below are some crucial points to include in career objectives for a hospitality job resume:

Talk About What Drew You to Work in Hospitality

Mention any personal experiences or connections you have with the industry – former jobs or volunteer roles in this line of work. This will help show hiring managers that you understand what it takes to succeed in this career path.

List Out Your Specific Qualifications for the Role

If you have related education or training (e.g., certificates earned through online courses), mention that in your resume. Also, list relevant experience gained from previous Jobs such as waitressing or bartending.

Mention Your Soft Skills

Don’t forget soft skills like teamwork ethic And Communication Skills which Are Vital In The Hospitality Industry! Be sure to emphasize how these qualities would benefit your new employer if they were to hire you.

Examples of Career Objectives for a Hospitality Job

A good resume objective communicates your skills and motivates the employer of your choice to want to hire you. The better your resume objective, the better your chances of getting the interview. Below are some examples of a resume objective that you might customize to apply for a hospitality job.

With over 5 years of experience in hotel management, I am seeking a challenging position to utilize my skills and knowledge of the industry. Highly capable of creating efficient systems that improve productivity and maintain compliance standards. I can excel at training and motivating staff to deliver excellent results at Riverview Beach Resort.

An enthusiastic and innovative individual seeking the position of Innovative Activities Coordinator with Royal Cruise Line. And I aim to develop unique, exciting activities for vacationers aboard a cruise liner. I have experience maintaining high customer satisfaction rates by providing quality recreational programs. I am confident I can excel in this role and help ensure passengers have the optimal vacation experience.

I am a dedicated event planner with experience in wedding and corporate events. And I have a keen eye for design and thrive under pressure. I am excited to use my skills at Exotic Events, where I can contribute to creating beautiful and successful events.

An experienced traveler with a passion for helping others to plan their dream vacations. I have the organizational skills and customer service experience necessary to be a valuable member of the Summer Sprint Travel Agency team. I look forward to utilizing my talents to help clients find the perfect vacation package that fits their needs and budget.

Your hospitality resume objective is a powerful tool in your resume. It tells employers what their best work-for-hire opportunity will be if they hire you to fill the hospitality job. In addition, your objective supplies a glimpse of your personality and career goals.

It provides employers with all the details they require to assess your suitability for the hospitality position. This article lists some essential points that you must keep in mind when composing your hospitality resume objective.

Abir Ghenaiet

Abir is a data analyst and researcher. Among her interests are artificial intelligence, machine learning, and natural language processing. As a humanitarian and educator, she actively supports women in tech and promotes diversity.

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Hotel & Hospitality Resume: Examples and Best Practices

In today’s highly competitive job market, it’s crucial for candidates in the hotel and hospitality industry to have a well-crafted resume that showcases their experience, skills, and achievements. This article will delve into the best practices for creating an effective hotel and hospitality resume, as well as provide examples of successful resumes in the industry.

The importance of a strong resume cannot be overstated in the hotel and hospitality industry. With so many talented candidates vying for positions, it’s essential to have a resume that stands out from the competition. Employers in this industry are looking for candidates with a passion for hospitality, exceptional customer service skills, and a proven track record of success.

Throughout this article, we’ll explore the key elements of a hotel and hospitality resume, including how to highlight relevant experience, showcase valuable skills, and convey a strong sense of personality and professionalism. By the end of this article, you’ll be equipped with the knowledge and tools necessary to create a winning hotel and hospitality resume that will help you achieve your career goals.

Key Elements of a Hotel & Hospitality Resume

When creating a hotel & hospitality resume, it is essential to include several key components. These components are significant in effectively presenting yourself as a strong candidate for the position you are applying for. Below are the six essential key elements of a hotel & hospitality resume to include:

Contact Information

Your contact information should be located at the top of your resume, clearly visible for the hiring manager to see. A typical contact information section should include your full name, phone number, email address, and physical address. You should also include any relevant social media profiles, such as LinkedIn, if applicable.

Career Objective/Summary

The career objective/summary section of your hotel & hospitality resume is a brief statement about the type of job you are seeking and what you can offer the employer. It should be focused and concise, representing your professional goals in the field. Avoid vague and generic statements, and instead, customize your objective/summary to highlight the specific position you’re applying for.

Professional Experience

The professional experience section of your resume is where you should highlight your most relevant work experience in the hotel & hospitality industry. Be sure to include job titles, company names, employment dates, and a brief summary of your responsibilities and accomplishments while in each role. Your goal should be to demonstrate your expertise and capabilities in the industry.

Education and Training

The education and training section of your resume is where you will list your educational background and any relevant training programs you have completed. Include the name of the institution, degree/diploma earned, and date of graduation for each educational experience. Your training programs should also be listed, including the certification if applicable.

Skills and Accomplishments

The skills and accomplishments section should highlight your relevant skills and abilities, including any specific achievements that make you stand out from other candidates. Be sure to include both hard and soft skills, such as communication and time-management. Your accomplishments should demonstrate your ability to achieve measurable results in your previous roles.

Certifications and Licenses

In the hotel & hospitality industry, there are many certifications and licenses that are valuable to have. Be sure to include any relevant certifications and licenses you have obtained, such as food handling certification or a real estate license.

Crafting a hotel & hospitality resume requires a bit more attention to detail but can make a significant difference in the eyes of the hiring manager. By including these six essential key elements, you can create a strong and impactful representation of your skills and qualifications within the industry.

Resume Writing Best Practices

When it comes to crafting a winning resume, there are several best practices that are critical to follow in order to stand out from the competition. In the hotel and hospitality industry, these best practices hold particular importance due to the emphasis placed on customer service and effective communication skills. Here are six key best practices for crafting a standout hotel and hospitality resume:

Keyword Optimization

Keyword optimization involves carefully selecting and placing industry-specific terms and phrases that are relevant to the job you are applying for. These keywords are critical to helping your resume get past electronic screening tools and in front of human recruiters. Be sure to carefully review the job posting to identify the keywords and phrases that are most relevant, and use them strategically throughout your resume.

Layout and Design

In addition to the content of your resume, it’s important to pay attention to its layout and design. A clean, visually appealing design will help your resume stand out and make a strong first impression. Avoid clutter, use bullet points to break up text, and be sure to use a legible, professional font.

Writing Style and Tone

The writing style and tone of your resume should be professional and clearly convey your qualifications and accomplishments. Use active voice and be concise in your language. Avoid industry jargon and instead write in a clear, easy-to-understand style that accurately showcases your skills and experience.

Use of Action Verbs

To create a sense of momentum and impact, use strong action verbs throughout your resume. Words like “accomplished,” “achieved,” and “managed” demonstrate your past successes and highlight your potential contributions to a new employer.

Proofreading and Editing

The last thing you want is for a typo or grammatical error to distract from your qualifications and experience. Once you’ve written your resume, take the time to proofread it carefully, ideally with the help of a trusted friend or colleague. And don’t forget to double-check your contact information to ensure that it is correct and up to date.

Targeted Resumes for Specific Job Requirements

Finally, when applying for jobs in the hotel and hospitality industry, it’s important to tailor your resume to the specific job requirements. Do your research and identify the key skills and qualifications that the employer is looking for. Then, highlight your own relevant experience and accomplishments that speak directly to those requirements.

By following these best practices, you can create a standout hotel and hospitality resume that will help you land the job of your dreams.

Examples of Hotel & Hospitality Resumes

When it comes to creating a great hotel and hospitality industry resume, there are a few key elements to keep in mind:

Sample Resumes for Various Roles in the Industry

To begin with, it’s important to understand that your resume should be customized to fit the particular role or roles you’re applying for. For example, if you’re seeking a front desk position, your resume may look quite different than if you’re seeking a restaurant manager position.

With that said, here are a few sample resumes for popular roles within the hotel and hospitality industry:

Front Desk Clerk:  This sample resume highlights the applicant’s customer service and multitasking skills, as well as their ability to handle guest complaints and issues with grace and professionalism.

Housekeeper:  In this sample resume, the applicant emphasizes their attention to detail, organization, and ability to work efficiently and quickly.

Food and Beverage Manager:  With a focus on managing and motivating a team of restaurant staff, this sample resume showcases the applicant’s leadership and communication skills, as well as their knowledge of culinary trends and best practices.

Analysis of Key Features and Strengths

In examining these sample resumes, a few key features and strengths emerge:

Clear, concise language:  In every case, the resumes are written in straightforward, easy-to-understand language. This is critical in a fast-paced industry like hospitality, where hiring managers may be sifting through dozens (or even hundreds) of resumes.

Quantifiable achievements:  Employers want to see concrete examples of what you’ve accomplished in previous roles. This might include things like increasing customer satisfaction ratings, improving staff retention rates, or driving revenue growth.

Industry-specific language:  Whether you’re applying for a front desk role or a kitchen position, it’s important to be fluent in the language of the hospitality industry. This means using industry-specific jargon and buzzwords, as well as demonstrating your knowledge of industry trends and best practices.

Best Practices Applied

To create a standout hotel and hospitality industry resume, there are a few best practices you should keep in mind:

Tailor your resume to the role:  As mentioned earlier, your resume should be customized to fit the particular role you’re applying for. This means highlighting the skills and experiences that are most relevant to the job.

Use strong action verbs:  To make your resume stand out, use strong action verbs (e.g. managed, organized, created) to describe your achievements and responsibilities.

Quantify your achievements:  Whenever possible, use specific numbers and percentages to demonstrate your impact in previous roles.

Keep it brief and focused:  A hiring manager may only have a few seconds to scan your resume, so it’s important to keep it brief and focused. Aim for no more than two pages, and use bullet points to break up long paragraphs of text.

Crafting Your Own Hotel & Hospitality Resume

When it comes to crafting your own hotel and hospitality resume, there are several key steps you should follow to ensure that your resume stands out from the crowd. First and foremost, it’s important to tailor your resume to the specific job you’re applying for. This means customizing your resume to highlight your skills and experience in a way that aligns with the requirements of the job.

Step-by-Step Guide

• Start by identifying the key skills and experience required for the position you’re applying for. This may involve reviewing the job description and researching the company to get a better sense of what they’re looking for.
• Once you’ve identified the key skills and experience, make sure to highlight these in your resume. This could involve tweaking your bullet points or job descriptions to better emphasize your relevant experience.
• Be sure to use action verbs and specific examples of your accomplishments to demonstrate your value to potential employers.
• Consider including a summary or objective statement at the top of your resume to help grab the attention of hiring managers right away.

Customizing Your Resume for Specific Job Opportunities

When customizing your resume for specific job opportunities, it’s important to pay close attention to the job requirements and tailor your resume accordingly. This may involve adding or removing certain sections of your resume, or highlighting certain skills and experiences more prominently than others.

For example, if the job requires strong customer service skills, you may want to highlight any previous experience you have working directly with customers. Alternatively, if the job requires strong organizational skills, you may want to highlight any previous experience you have managing schedules or coordinating events.

Common Mistakes to Avoid

When crafting your hotel and hospitality resume, there are several common mistakes to avoid. Some of these include:

• Failing to tailor your resume to the specific job you’re applying for
• Using generic language or job titles that don’t accurately describe your experience
• Focusing too much on responsibilities rather than accomplishments
• Neglecting to proofread your resume for errors or typos

By following these tips and avoiding common mistakes, you can create a hotel and hospitality resume that stands out from the crowd and lands you your dream job in the industry.

Using the Resume to Ace Your Job Interview

The hotel and hospitality industry is highly competitive, and acing your job interview can give you the edge you need to land your dream job. One of the most important tools in your arsenal when preparing for an interview is your resume. Here are some tips on how to effectively use your resume to ace your job interview and common interview questions to prepare for in the hospitality industry.

Tips for Preparing for the Interview

Before you head to your interview, there are several things you should do to prepare yourself:

• Research the company and position : Get to know the company’s mission, values, and goals, and read up on the job description for the position you’re applying for.
• Practice your responses : Prepare responses for common interview questions (more on that below) and practice your responses with a friend or family member.
• Dress for success : Dress professionally and make sure you look polished and put-together.
• Bring copies of your resume : Bring several copies of your resume with you to the interview, so you can provide them if necessary.

Common Interview Questions in the Hospitality Industry

Every interview is different, but there are several common questions that tend to pop up in interviews for hospitality industry positions. Here are some examples:

• Tell me about your experience in the hospitality industry.
• What do you consider to be your greatest strengths and weaknesses?
• How do you handle difficult guests or situations?
• How do you ensure that each guest has a positive experience?
• What techniques do you use to upsell and increase revenue?

Prepare responses to these questions ahead of time, and be ready to provide specific examples from your experience.

How to Effectively Use Your Resume in the Interview

Your resume is an important tool during the interview process. Here are some tips on how to use it effectively:

• Highlight your most relevant experience : Make sure the experience listed on your resume is tailored to the position you’re applying for.
• Provide specific examples : Use your resume to provide specific examples of your experience to back up your responses during the interview.
• Be ready to explain any gaps or discrepancies : If there are any gaps or discrepancies in your employment history, be ready to explain them during the interview.
• Bring extra copies : Bring several copies of your resume with you to the interview, in case the interviewer doesn’t have a copy on hand.

Preparing for a job interview in the hospitality industry can be daunting, but with the right preparation and using your resume effectively, you can ace the interview and land your dream job.

Getting Noticed: Tips for Landing Your Dream Job

Finding your dream job in the Hotel and Hospitality industry can be challenging, but with the right approach, you can stand out amongst the competition. In this section, we will discuss four essential tips to help you get noticed and land your dream job:

How to Network in the Hospitality Industry

Networking is an essential aspect of the hospitality industry, and it can be the key to landing your dream job. Networking allows you to connect with individuals in your industry who can provide insight, advice, and even job opportunities. Attend industry events, join online communities, and reach out to professionals in your desired field. Be sure to introduce yourself, ask questions, and make connections that will help you stand out.

Building a Winning Online Profile

In today’s digital age, having an outstanding online presence is a must. Building a winning online profile means creating a cohesive personal brand that showcases your expertise, experience, and personality. Start by creating a professional LinkedIn profile, and ensure your resume is up-to-date. Be careful with your social media presence, and use it to your advantage by sharing interesting and relevant industry news and insights.

How to Stand Out as a Candidate

To stand out as a candidate, you must be able to articulate your unique value proposition. This is the combination of your skills, experience, and personal attributes that make you a perfect fit for the job. Use keywords that are relevant to the position you are applying for in your resume and cover letter. Demonstrate the value you can bring to the position by including statistics and other metrics that showcase your accomplishments.

Follow-Up Strategies

After submitting your application, it’s essential to follow-up. Following up shows your interest in the position and can help you stand out amongst the competition. Send an email to the hiring manager thanking them for their time and expressing your continued interest in the role. If you don’t get a response, reach out again in a week or two. Remember to be persistent without seeming overly aggressive.

Getting noticed in the Hotel and Hospitality industry requires a combination of networking, a winning online profile, standing out as a candidate, and effective follow-up strategies. Utilize these tips to maximize your chances of landing your dream job in this exciting and fast-paced industry.

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• • Managed a team to accurately process 300+ patient meal orders daily, ensuring adherence to dietary needs and hospital nutrition standards.
• • Devised a training program that increased staff compliance with safety and sanitation regulations by 40%, greatly improving patient safety.
• • Led the implementation of a new IT system for meal tracking that reduced errors in patient meal delivery by 25%.
• • Optimized the floor stock process, which resulted in a 15% decrease in waste while maintaining ready availability of essential nourishments.
• • Successfully coordinated with dietitians and nutrition technicians to monitor and adjust meal plans for 100+ patients on restricted diets each week.
• • Received commendation for exceptional patient service and resolving 98% of dietary concerns on initial patient or nursing staff contact.
• • Provided high-quality dietary services to 200+ patients daily, ensuring accurate adherence to individual meal plans.
• • Instituted a patient feedback system that led to a 30% increase in patient satisfaction scores related to meal quality and selection.
• • Collaborated with IT staff to streamline data entry systems, reducing average meal order processing time by 15%.
• • Conducted regular reviews of patient listings to verify accurate diet information, identifying and correcting 100+ errors quarterly.
• • Assisted in reducing cross-contamination incidents by suggesting improvements in the nourishment room setup.
• • Handled 80+ customer interactions per day, providing informed responses to inquiries about amenities and services.
• • Implemented up-selling strategies that increased average revenue by $5K per month.
• • Received Customer Service Star Award twice for consistently receiving 'Excellent' ratings on post-visit surveys.
• • Worked with kitchen staff to accommodate special dietary requests for events, boosting customer satisfaction by 20%.

5 Hospitality Resume Examples & Guide for 2024

Your hospitality resume must highlight exceptional customer service skills. It's essential to demonstrate your ability to ensure guest satisfaction. Include specific examples of how you've gone above and beyond for customers. These experiences reveal your dedication to the hospitality ethos.

All resume examples in this guide

Traditional

Resume Guide

Resume Format Tips

Resume Experience

Skills on Resume

Education & Certifications

Resume Summary Tips

Additional Resume Sections

Key Takeaways

One resume challenge you may face in the hospitality industry is effectively communicating your diverse skill set and customer service experience on a single page. Our guide is designed to help you streamline this process, ensuring that your resume showcases your abilities concisely and persuasively to potential employers.

• [Job title] resume samples that got people hired at top companies.
• How to perfect the look-and-feel of your resume layout.
• How to showcase your achievements and skills through various resume sections.
• How you could hint to recruiters why your resume is the ideal profile for the job.

If the hospitality resume isn't the right one for you, take a look at other related guides we have:

• McDonalds Resume Example
• Bar Manager Resume Example
• Fast Food Resume Example
• Baker Resume Example
• Restaurant General Manager Resume Example
• Head Bartender Resume Example
• Restaurant Server Resume Example
• Kitchen Manager Resume Example
• Fine Dining Server Resume Example
• Food Service Manager Resume Example

Is there a correct way to format your hospitality resume?

This is a tricky question. While skimming over your resume, recruiters will be looking at your experience and the message your profile conveys. That's why your resume format needs to be clear and concise, serving to supplement and organize your experience. Professional best practices point that the best hospitality resumes:

• Follow the reverse chronological order, where the most recent experience items are presented first . This is to keep your expertise succinct and to show recruiters your career growth over the years;
• Have a clearly defined header that includes all relevant contact information and a portfolio or a LinkedIn link. In some countries, it is acceptable to include a professional photo , so that your application is more memorable;
• Feature the most important hospitality resume sections towards the top, e.g. summary, skills, and experience. That way, recruiters can immediately find information that is relevant to the role;
• Take up no more than two pages - and two pages are the exception for more experienced professionals. Keep your expertise to the point and use your hospitality resume real estate wisely .
• Selecting modern, yet simple fonts, e.g. Rubik, Lato, etc., would help your application stand out;
• Many candidates stick with the tried-and-tested Arial or Times New Roman, but you'd want your hospitality resume to be a bit more unique;
• The ATS can read all serif and sans-serif fonts, so you should avoid fancy, formal script (or cursive) fonts.

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The more time and effort you've put into obtaining the relevant certificate, the closer to the top it should be listed. This is especially important for more senior roles and if the company you're applying for is more forward-facing.

Ensure your hospitality resume stands out with these mandatory sections:

• Header - the section recruiters look to find your contact details, portfolio, and potentially, your current role
• Summary or objective - where your achievements could meet your career goals
• Experience - showcasing you have the technical (and personal) know-how for the role
• Skills - further highlighting capabilities that matter most to the hospitality advert and your application
• Certifications/Education - staying up-to-date with industry trends

What recruiters want to see on your resume:

• Exceptional customer service skills and experience
• Proven ability to handle and resolve guest complaints effectively
• Experience with hospitality management software and reservation systems
• Flexibility in schedule, including availability for nights, weekends, and holidays
• Demonstrable skills in upselling hotel services and amenities

Writing your hospitality resume experience

Within the body of your hospitality resume is perhaps one of the most important sections - the resume experience one. Here are five quick tips on how to curate your hospitality professional experience:

• Include your expertise that aligns to the job requirements;
• Always ensure that you qualify your achievements by including a skill, what you did, and the results your responsibility led to;
• When writing each experience bullet, ensure you're using active language;
• If you can include a personal skill you've grown, thanks to your experience, this would help you stand out;
• Be specific about your professional experience - it's not enough that you can "communicate", but rather what's your communication track record?

Wondering how other professionals in the industry are presenting their job-winning hospitality resumes? Check out how these hospitality professionals put some of our best practices into action:

• Directed a team of 25 staff members at an upscale restaurant in Downtown Chicago, resulting in an increase in customer satisfaction by 30% as measured by online reviews and surveys.
• Pioneered a farm-to-table initiative with local suppliers that reduced food costs by 20% while enhancing menu quality and freshness.
• Implemented a wine pairings program that boosted evening sales by 15%, attracting a more affluent clientele and expanding the restaurant's market position.
• Managed operations for a chain of boutique hotels resulting in a year-on-year revenue growth of 18% through strategic marketing and customer loyalty programs.
• Led the technology upgrade project that included the rollout of a new property management system, enhancing reservation efficiency and guest experience.
• Spearheaded a staff development program that decreased turnover rate by 25% and fostered a positive work culture.
• Addressed and resolved an average of 30 guest concerns per day, maintaining a 95% satisfaction rate across service touchpoints.
• Collaborated with the housekeeping and maintenance teams to improve room readiness time by 20%, enhancing guest check-in experience.
• Curated bespoke experiences for VIP guests, resulting in a 40% repeat visitation rate and numerous positive high-profile reviews.
• Designed and executed a seasonal menu revamp across all outlets in the resort, attracting media attention and a 12% uptick in dining revenue.
• Trained and developed a kitchen brigade of 50 chefs, which led to the winning of a prestigious industry award for culinary excellence.
• Launched a sustainability program to incorporate organic, locally-sourced produce, cutting down on waste by 30% and ingratiating the brand with environmentally-conscious consumers.
• Oversaw the day-to-day operations of a 300-room hotel, achieving a year-over-year average occupancy rate of 85% which outperformed regional benchmarks.
• Initiated a partnership with ride-sharing services to provide seamless transportation for guests, improving guest satisfaction ratings regarding convenience.
• Negotiated vendor contracts which resulted in a 10% reduction in operating costs while maintaining quality standards for guest amenities.
• Orchestrated over 200 high-profile corporate events and weddings with up to 500 attendees, consistently achieving guest satisfaction scores above 90%.
• Implemented a digital event management system that streamlined the planning process, reducing setup times by 25% and labor costs by 15%.
• Developed strong relationships with vendors and event planners, which expanded the client base by 50% through referrals and repeat business.
• Provided elite concierge services for a high-end clientele, enhancing customer loyalty through personalized attention and bespoke service offerings.
• Masterminded a local attractions partnership program that delivered unique guest experiences and increased in-house service revenue by 22%.
• Coordinated personal shopping and exclusive event access for guests which improved overall guest satisfaction and positioned the hotel as a premier luxury destination.
• Managed a team of 15 front desk employees, ensuring optimal staffing and training leading to a decrease in guest check-in time by an average of 5 minutes per guest.
• Collaborated with the IT department to implement a mobile check-in solution, improving guest convenience and reducing front desk queues during peak hours.
• Analyzed customer feedback to make data-driven decisions that enhanced the front office operations, reflected by a consistent increase in positive guest feedback annually.

Quantifying impact on your resume

• Mention the number of guests you have served on average per shift to demonstrate your ability to handle high-volume service environments.
• Include the percentage increase of customer satisfaction rates during your tenure to showcase your contribution to enhanced guest experience.
• Quantify the revenue growth you contributed to by up-selling or cross-selling amenities and services during customer interactions.
• Highlight the number of staff you've trained or supervised to show leadership and teamwork capabilities.
• Specify the amount of time you've reduced in check-in and check-out processes through efficiency improvements.
• List the size of events or conferences you've coordinated to underline your organizational skills and attention to detail.
• State the percentage by which you've increased repeat customer rates, indicating your role in customer retention and loyalty building.
• Detail the cost savings you achieved through effective inventory management or negotiation with vendors.

Action verbs for your hospitality resume

No relevant experience - what to feature instead

Suppose you're new to the job market or considering a switch in industry or niche. In such cases, it's common to have limited standard professional experience . However, this isn't a cause for concern. You can still craft an impressive hospitality resume by emphasizing other sections, showing why you're a great fit for the role:

• Emphasize your educational background and extracurricular activities to demonstrate your industry knowledge;
• Replace the typical experience section with internships or temporary jobs where you've gained relevant skills and expertise;
• Highlight your unique skill set, encompassing both technological and personal abilities;
• Showcase transferable skills acquired throughout your life and work experiences so far.

Recommended reads:

• Should I Put In An Incomplete Degree On A Resume?
• How to List Continuing Education on Your Resume

List your educational qualifications and certifications in reverse chronological order.

Hospitality skills and achievements section: must-have hard and soft skills

A key principle for your Hospitality resume is to prominently feature your hard skills, or the technologies you excel in , within the skills section. Aim to list several hard skills that are in line with the job's requirements.

When it comes to soft skills, like interpersonal communication abilities and talents , they're trickier to quantify.

Claiming to be a good communicator is one thing, but how can you substantiate this claim?

Consider creating a dedicated "Strengths" or "Achievements" section. Here, you can describe how specific soft skills (such as leadership, negotiation, problem-solving) have led to concrete achievements.

Your Hospitality resume should reflect a balanced combination of both hard and soft skills, just as job requirements often do.

Top skills for your hospitality resume:

Customer Service

Reservation Management

Event Planning

Food and Beverage Management

Front Office Operations

Housekeeping Standards

Point of Sale (POS) Systems

Health and Safety Regulations

Inventory Control

Hospitality Software Proficiency

Communication

Problem Solving

Adaptability

Attention to Detail

Multitasking

Time Management

Cultural Sensitivity

If the certificate you've obtained is especially vital for the industry or company, include it as part of your name within the resume headline.

Discover the perfect certification and education to list on your hospitality resume

Value the insights your resume education section offers. It can shed light on various proficiencies and experiences tailored for the job.

• Add only college or university degrees, stating the institution and duration.
• If you're nearing the end of your degree, note your graduation date.
• Weigh the pros and cons of including unrelated degrees - it might not be your best choice with so little space on your resume.
• Talk about your educational achievements if they amplify your relevant experience.

There are so many certificates you can list on your resume .

Just which ones should make the cut?

• List your prominent higher education degree in a separate box, alongside the name of the institute you've obtained it from and your graduation dates
• Curate only relevant certificates that support your expertise, hard skills, and soft skills
• Certificates that are more niche (and rare) within the industry could be listed closer to the top. Also, this space could be dedicated to more recent certifications you've attained
• Add a description to your certificates or education, only if you deem this could further enhance your chances of showcasing your unique skill set

When listing your certificates, remember that it isn't a case of "the more, the merrier", but rather "the more applicable they are to the industry, the better".

Recruiters have hinted that these are some of the most in-demand certificates for hospitality roles across the industry:

The top 5 certifications for your hospitality resume:

• Certified Hospitality Supervisor (CHS) - American Hotel & Lodging Educational Institute
• Certified Hotel Administrator (CHA) - American Hotel & Lodging Educational Institute
• Certified Food and Beverage Executive (CFBE) - American Hotel & Lodging Educational Institute
• Certified Hospitality Revenue Manager (CHRM) - American Hotel & Lodging Educational Institute
• Certified Guest Service Professional (CGSP) - American Hotel & Lodging Educational Institute

List all your relevant higher education degrees within your resume in reverse chronological order (starting with the latest). There are cases when your PhD in a particular field could help you stand apart from other candidates.

• How to List a Major & Minor on Your Resume (with Examples)
• When Should You Include Your High School on Your Resume?

Deciding between a resume summary or objective for your hospitality role

Understanding the distinction between a resume summary and an objective is crucial for your hospitality resume.

A resume summary, typically three to five sentences long, offers a concise overview of your career . This is the place to showcase your most pertinent experience, key accomplishments, and skills. It's particularly well-suited for those with professional experience relevant to the job requirements.

In contrast, a resume objective focuses on how you can add value to potential employers. It addresses why they should hire you and outlines your career expectations and learning goals. Therefore, it's ideal for candidates with less experience.

In the following section of our guide, explore how resume summaries and objectives differ through some exemplary industry-specific examples.

Resume summaries for a hospitality job

• Dynamic hospitality professional with over ten years of experience managing upscale boutique hotels. Adept at orchestrating premium guest experiences and driving operational efficiencies. Successfully increased year-over-year revenue by 25% at the prestigious Sunset Inn & Suites, showcasing a talent for leadership and a deep understanding of the luxury market dynamics.
• Veteran restaurant manager possessing a stellar 15-year track record in bustling New York City dining establishments. Expertise lies in team leadership, inventory control, and guest relations resulting in a 30% surge in diner retention. Spearheaded a major menu overhaul that boosted sales and garnered critical acclaim in local food circles.
• Seasoned IT specialist eager to transfer a decade of experience managing complex projects and technical teams into a new career in hotel operations. Proven ability to optimize processes and technology implementation to enhance efficiency. Spearheaded the deployment of an enterprise-wide software upgrade, improving productivity levels by 40% for a major tech corporation.
• Dedicated educator with over eight years of experience in curriculum development and student engagement, seeking to bring transferable skills to the hospitality industry. Exceptional at creating positive environments and implementing strategic planning, with a track record of increasing student performance metrics by 20% over four academic years.
• As an ambitious new entrant to the hospitality industry, my objective is to apply my vibrant customer service ethic and passion for creating memorable experiences to exceed guest expectations. Eager to leverage skills gained from volunteer positions and extracurricular leadership roles to make a significant impact in a challenging and rewarding hospitality setting.
• Motivated professional with strong interpersonal skills and a passion for travel and culture, aiming to embark on a hospitality career. Skilled in communication and organization, and looking forward to bringing my enthusiasm for creating outstanding guest experiences while developing my expertise and contributing to an establishment's success.

Additional valuable hospitality resume sections to stand out

When assessing candidate applications, recruiters are often on the lookout for elements that go beyond meeting standard requirements and technical expertise.

This is where extra sections could play a key role in showcasing your unique skill set and personality.

Make sure to include sections dedicated to:

• How you spend your free time, outside of work. The interests resume section also goes to show your personality and transferrable skills; and may also serve to fill in gaps in your experience;
• Most innovative work. The projects resume section brings focus to what you're most proud of within the field;
• How you're able to overcome language barriers. The language resume section is always nice to have, especially if communication would be a big part of your future role;
• Industry-wide recognitions. Remember that the awards resume section should highlight your most noteworthy accolades and prizes.

Key takeaways

We trust that this Enhancv guide has been informative and useful. To summarize the essential points:

• Opt for a simple and readable format, focusing more on your hospitality achievements rather than just duties;
• Emphasize your accomplishments in the hospitality experience section over mere responsibilities;
• If lacking relevant experience, utilize various resume sections like education and volunteering to demonstrate your suitable skill set;
• Never overlook the significance of pertinent higher education, training, and certifications;
• Incorporate diverse sections in your resume to highlight not just your skills expertise but also your personality.

Looking to build your own Hospitality resume?

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5 Hospitality Resume Examples to Win the Job in 2024

Hospitality Resume

• Hospitality Resumes by Experience
• Hospitality Resumes by Role
• Write Your Hospitality Resume

As a hospitality worker, you’re a pro at customer service. Your efforts revolve around creating memorable experiences for guests, responding to their requests, and anticipating their needs. 

Your knack for communication fosters lasting connections, and your adaptability lets you thrive in fast-paced environments. The tricky part is that summarizing your work ethic, motivation, and effectiveness in your AI cover letter and resume form can be difficult. 

We’re here to help you overcome this unique challenge. Our expertly-written hospitality resume examples and handy resume tips will help you advance in your career!

or download as PDF

Why this resume works

• Flex your high booking conversion rates, and you’ll get the job before the next best candidate.

Hotel Manager Resume

• Fine-tune your hotel manager resume to showcase your ability to manage daily hotel operations using quantifiable bullet points. For instance, don’t just say you resolved potential issues, add what impact it created like “reducing guest complaints by 53% by using HelloShift’s task management features to resolve potential issues.”

Hospitality Management  Resume

• Such certificates show that you’re well-versed in customer expectations of the current market and know exactly how to serve them. This, coupled with a bachelor’s in hotel management can easily take your hospitality management resume up a notch.

Hotel Front Desk Resume

• One way to show your unique qualities in your hotel front desk resume is by referring to your achievement to reduce water and chemical usage.

Concierge  Resume

• To make this count in your concierge resume , showcase how you created memorable experiences and built strong rapport to boost customer return rates.

Related resume examples

• Customer Service
• Front Desk Receptionist
• Housekeeping

Match Your Hospitality Resume to Fit the Job

Making yourself stand out is all about showing recruiters that you’re perfectly suited for the role, so include some of the top skills , such as conflict resolution and upselling.

Technical skills are important too, so mention relevant reservation systems and point-of-sale software. The more proficient you are, the sooner you’re ready to hit the ground running, so make it clear that you’re experienced if this isn’t your first role in hospitality.

Because of the customer-facing nature of hospitality, adding a few soft skills is great too. The trick is to make sure that some of the skills you list should later be elaborated on and backed up with metrics in your work experience section.

Need a few pointers?

15 popular hospitality skills

• Booking.com
• Language Proficiency 
• Conflict Resolution 
• Guest Relations
• Food/Beverages
• Multitasking
• GoConcierge

Your hospitality work experience bullet points

Your role is all about perfecting the daily flow—welcoming guests, managing front desk operations, and ensuring impeccable service, all while keeping up a smile and maintaining control in a fast-paced environment. However, simply describing your tasks doesn’t really communicate how well you pull them off. 

To really emphasize your impact, your best bet is to focus on results. Your service leads to repeat customers, boosts upselling revenue, and elevates guest satisfaction. By adding quantifiable metrics to these results, you can wow employers before they’ve even met you. 

Make sure to mention accomplishments demonstrating the skills listed on your resume, using real results to add more depth and validity to your claims.

• Highlight your product knowledge and proactivity by mentioning your percentage of successful upselling efforts.
• Showcase your customer-centric attitude by talking about satisfaction ratings and reviews.
• Measure the average time it takes you to process guest arrivals and departures to demonstrate your efficiency.
• Calculate the percentage of guests who choose to return based on previous positive experiences to demonstrate your ability to create lasting impressions and maintain guest loyalty. 

See what we mean?

• Helped improve the online review rating from 3.2 to 4.8 stars using Guest Revu, positively impacting Ace Hotel Portland’s reputation
• Launched guest loyalty programs, resulting in a 29% increase in repeat guest bookings
• Streamlined concierge desk operations with Alice and reduced guest wait times by 28%
• Participated in team meetings and contributed to goals that resulted in a 12% increase in overall team efficiency

9 active verbs to start your hospitality work experience bullet points

• Coordinated
• Implemented
• Collaborated
• Revitalized 

3 Tips for Writing an Entry-Level Hospitality Resume

• If you’re lacking in professional or paid work experience , then focus on other kinds of experience you do have. This could be internships, volunteer work, or school projects that showcase your abilities in guest service or event planning. You can also include part-time work if it was a customer-facing role, such as tutoring, babysitting, or retail. 
• Always read over the job description , pick out the specific skills that are sought after, and include these in your resume. Not only will it help you stand out, but it will also help your resume pass through the ATS. Keep it specific—instead of the generic “marketing,” use “upselling techniques.”
• Everything you’ve done to prepare for your first hospitality job is relevant information for your resume. Courses in food safety or event planning, credentials such as ServSafe or CPR—all of these are worth mentioning to show your commitment to training and readiness to start working.

3 Tips for Writing a Hospitality Resume if This Isn’t Your First Job

• If you have specific experience or expertise in a certain area like event planning, guest relations, or food and beverage management, let it take center stage on your resume. This showcases your in-depth knowledge of the field and highlights where you can be most valuable.
• As an experienced hospitality worker, you’ll probably have no trouble finding a job—but tailoring your resume (and your hospitality cover letter ) to match the job description will still go a long way to help you land the best role. Adapt your application to the role. For instance, if you’re applying to be a hotel front desk employee, talk about your data entry and customer service background.
• Seamless teamwork is essential in a hospitality role, but “teamwork” never looks impressive as a listed skill. To showcase your collaboration skills more effectively, mention instances where you’ve worked with colleagues from diverse departments and achieved common goals, such as collaborating with the kitchen staff to host a wedding.

Choose the reverse-chronological format to make sure your most recent experience takes the spotlight. Your experience and skills should be clearly organized, with an extra section for any credentials you have, such as a ServSafe certificate.

A career objective can be a good idea as long as you tailor it to the role. Add a career-defining achievement or useful skill, such as food safety, and mention the company by name to stand out.

Include relevant keywords from the job description in your resume. These will be terms like “guest satisfaction,” “event coordination,” and “reservation systems.” This lets the tracking system know your resume is relevant to the role and worth sending on to human recruiters. 

Top 17 Hostess Resume Objective Examples

Updated July 21, 2023 12 min read

A resume objective is a concise, targeted statement that appears near the top of your resume. It's an opportunity to highlight your skills and experiences that make you most qualified for the job. When writing a resume objective for a hostess position, focus on the qualities that make you well-suited for hospitality jobs such as customer service, multitasking, and problem solving. Be sure to include any related experience or education that will demonstrate your knowledge in these areas. For example, "A highly organized and detail-oriented individual with three years of experience in customer service seeking to leverage my expertise as a Hostess at ABC Restaurant." This statement shows both relevant experience and enthusiasm for the position. As you craft your own resume objective, consider how it reflects your qualifications and desire to work in hospitality.

or download as PDF

Top 17 Hostess Resume Objective Samples

• To secure a Hostess position in a customer-oriented establishment where I can utilize my excellent interpersonal and customer service skills.
• To obtain a Hostess position in an environment that encourages growth and professional development.
• Seeking a Hostess position with an established organization to further develop my customer service and hospitality skills.
• To obtain a Hostess role that will allow me to use my strong organizational, communication, and multitasking abilities.
• Looking for an entry-level Hostess position at a reputable company where I can apply my knowledge of customer service and hospitality.
• Seeking an opportunity to work as a Hostess in order to gain experience in the field of hospitality and customer service.
• To acquire a Hostess role that requires me to provide outstanding customer service while ensuring the highest level of satisfaction for guests.
• Aiming to join an esteemed organization as a Hostess where I can contribute my exceptional problem-solving skills and team spirit.
• Looking for the opportunity to work as a Hostess in order to gain experience in the hospitality industry while providing quality guest services.
• Searching for a challenging yet rewarding hostess position that will enable me to utilize my excellent organizational, communication, and multitasking skills.
• Eagerly seeking employment as a hostess with an organization that values hard work, dedication, and commitment towards excellence.
• To obtain employment as hostess utilizing my ability to provide outstanding customer service while maintaining high standards of guest satisfaction.
• Applying for the position of hostess with the goal of providing excellent customer service while demonstrating exceptional attention to detail.
• Seeking employment as hostess with an organization that offers opportunities for advancement based on performance and dedication.
• Desiring a challenging role as hostess where I can utilize my strong interpersonal skills and enthusiasm for working with people from diverse backgrounds.
• Motivated individual looking for the opportunity to work as hostess in order to gain valuable experience in the hospitality industry while delivering superior guest services.
• Applying for the job of hostess with the aim of using my excellent communication skills, attention to detail, and ability to multi-task efficiently within fast-paced environments

How to Write a Hostess Resume Objective

The resume objective for a hostess position is an important component of a successful job application. A strong hostess resume objective should demonstrate your qualifications and skills that are directly relevant to the job. It should also highlight your experience in customer service and hospitality, as well as any other qualities that make you an effective and desirable candidate.

When writing a hostess resume objective, start by introducing yourself and summarizing your most relevant qualifications. This can include any prior experience in the hospitality or restaurant industry, such as previous positions held or certifications obtained. Additionally, mention any special skills or knowledge you have that make you a great candidate for the role. For example, if you have experience managing reservations or organizing events, be sure to mention this in your objective statement. Finally, indicate what you hope to achieve through the position and how it fits into your career aspirations.

Your resume objective should be concise yet comprehensive. Aim for no more than two sentences conveying your qualifications and enthusiasm for the job at hand. Be sure to customize each resume objective to fit the specific job posting; this will help demonstrate that you’ve done research on the company and its needs. Additionally, keep in mind that employers often receive hundreds of applications for each position; make sure yours stands out among the rest!

By following these tips, you can ensure that your hostess resume objective effectively highlights why you are an ideal candidate for the role. With a well-crafted statement showcasing your unique qualifications and enthusiasm for the job, employers will be eager to learn more about what makes you stand out from other applicants!

Related : What does a Hostess do?

Key Skills to Highlight in Your Hostess Resume Objective

When crafting a resume for a hostess position, it's crucial to emphasize certain skills in your objective statement that will grab the attention of potential employers. This section is often the first thing hiring managers read, so it should showcase your most relevant abilities and experiences. The key skills you highlight should reflect your capacity to excel as a hostess. These can range from customer service expertise to multitasking capabilities or even specific knowledge of reservation systems. In this section, we will delve into the essential skills you should spotlight in your hostess resume objective.

1. Multitasking

A hostess often has to handle multiple tasks at once, such as greeting guests, assigning tables, managing reservations and handling customer inquiries. This requires the ability to multitask effectively. Demonstrating this skill in a resume objective shows potential employers that you can handle the demands of the job efficiently without compromising on service quality.

2. Time-management

A hostess often handles multiple responsibilities such as greeting guests, managing reservations, and coordinating with the restaurant staff. Effective time-management skills are crucial to ensure smooth operations and provide excellent customer service. This skill demonstrates the ability to prioritize tasks, work efficiently under pressure, and manage workload effectively which is highly desirable in a fast-paced environment like a restaurant. Including this skill in a resume objective can highlight the candidate's capability to handle the demands of the job proficiently.

3. Customer service

A hostess is often the first point of contact for customers at a restaurant or event, and therefore plays a crucial role in shaping the customer's overall experience. Excellent customer service skills are needed to ensure that customers feel welcomed, valued, and satisfied. This skill can help in managing reservations, handling customer complaints or issues effectively, and providing information about menus or services. Including this skill in a resume objective can show potential employers that you are capable of delivering high-quality service and contributing positively to the company's reputation.

4. Conflict resolution

A hostess often serves as the first point of contact for customers at a restaurant or event, which means they may encounter dissatisfied or upset individuals. The ability to resolve conflicts effectively and professionally is crucial in maintaining a positive atmosphere and ensuring customer satisfaction. This skill demonstrates the candidate's ability to handle difficult situations with grace, potentially preventing negative reviews or loss of business.

5. Reservation software (e.g., OpenTable)

A hostess is often responsible for managing and organizing reservations at a restaurant or other hospitality venue. Familiarity with reservation software like OpenTable can streamline this process, making it more efficient and accurate. This skill demonstrates the candidate's ability to handle important logistical tasks, manage customer interactions, and utilize technology effectively in a fast-paced environment. Therefore, including this skill in a resume objective can highlight the candidate's proficiency in crucial areas of the hostess role.

6. Menu knowledge

A hostess often serves as the first point of contact for customers at a restaurant. Having a thorough knowledge of the menu allows the hostess to answer any preliminary questions that customers may have about the food and drink options. This can enhance customer service and satisfaction, making it an important skill to highlight in a resume objective.

7. Seating arrangements

A hostess is often responsible for managing the seating arrangements in a restaurant or event setting. This skill is important to highlight in a resume objective as it demonstrates the ability to organize, manage space efficiently, and accommodate guests' needs. It also shows that the candidate can handle high-pressure situations, multitask and has excellent customer service skills.

8. Communication

A hostess is often the first point of contact for customers at a restaurant or event, so strong communication skills are essential. They need to be able to clearly and effectively convey information about wait times, menus, and seating arrangements. Additionally, they must be able to listen and respond appropriately to customer inquiries or complaints. Highlighting this skill in a resume objective can show potential employers that the candidate is capable of providing excellent customer service and contributing to a positive overall experience for guests.

9. Teamwork

A hostess often works in a fast-paced environment where coordination with other staff members is crucial for smooth operations. Teamwork skills are needed to ensure effective communication and cooperation with team members such as servers, chefs, and management. This can help in providing excellent service to customers, managing seating arrangements efficiently, and resolving any issues that may arise. Hence, highlighting teamwork skills in a resume objective can show potential employers that the candidate can contribute positively to their team dynamics.

10. Cultural awareness

A hostess often interacts with diverse groups of people from various cultural backgrounds. Cultural awareness is needed to effectively communicate and provide excellent service to all guests, regardless of their cultural norms and practices. This skill also helps in avoiding misunderstandings and potential conflicts that may arise due to cultural differences. It shows the employer that the candidate is capable of creating a welcoming and inclusive atmosphere for all patrons.

In conclusion, the objective section of your hostess resume is a critical area where you can showcase your key skills and abilities. It's important to highlight those skills that align with the job requirements and demonstrate your ability to excel in the role. Remember, this section serves as your first impression to potential employers, so make sure it stands out and accurately represents your capabilities. Tailoring this section to each specific job application can significantly increase your chances of landing an interview.

Related : Hostess Skills: Definition and Examples

Common Mistakes When Writing a Hostess Resume Objective

When crafting a resume objective for a hostess position, there are some common mistakes to avoid. Writing an effective hostess resume objective requires careful consideration and thoughtful execution. Here are a few of the most common mistakes to avoid when writing your hostess resume objective:

1. Failing to Personalize Your Resume Objective: A generic, one-size-fits-all approach to your resume objective will not help you stand out from the competition. Instead, tailor your objective to the specific job you’re applying for and make sure it reflects your unique skills and qualifications.

2. Not Explaining Your Career Goals: Your resume objective should be more than just a summary of what you’ve done in the past; it should also include your career goals and how this particular job fits into those goals. Explain why you’re interested in this particular role and how you plan on using it as a stepping stone in your career path.

3. Ignoring Keywords: Many employers use automated tracking systems to scan resumes for relevant keywords, so make sure that yours contains words related to the job description that demonstrate your qualifications and experience.

4. Not Showcasing Your Unique Qualities: A good hostess resume objective should highlight not only your work experience but also any special qualities or talents that make you stand out from other applicants—such as excellent customer service skills or knowledge of multiple languages—so don’t forget to mention these!

By avoiding these common mistakes, you can craft an effective hostess resume objective that will help you land the job of your dreams!

Related : Hostess Resume Examples

A right resume objective for a hostess should focus on how the applicant can help the restaurant create a welcoming atmosphere and ensure customer satisfaction, while a wrong resume objective should focus solely on what the applicant can gain from being a hostess.

Editorial staff

Brenna Goyette

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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4 Hospitality Resume Examples for Your 2024 Job Search

Hospitalitys are experts at creating a welcoming and comfortable atmosphere for guests. As a hospitality professional, your resume should be just like a hotel lobby. It should be inviting, professional, and make a great first impression. In this guide, we'll review X hospitality resume examples to help you create a resume that will make a lasting impression.

Resume Examples

Resume guidance.

• High Level Resume Tips
• Must-Have Information
• Why Resume Headlines & Titles are Important
• Writing an Exceptional Resume Summary
• How to Impress with Your Work Experience
• Top Skills & Keywords
• Go Above & Beyond with a Cover Letter
• Resume FAQs
• Related Resumes

Common Responsibilities Listed on Hospitality Resumes:

• Develop and maintain relationships with guests to ensure satisfaction and repeat business
• Manage and coordinate events, including weddings, conferences, and other special occasions
• Ensure compliance with health and safety regulations
• Monitor and control inventory of supplies and equipment
• Train and supervise staff to ensure quality service
• Develop and implement marketing strategies to promote services and increase revenue
• Monitor customer feedback and take corrective action as needed
• Ensure proper maintenance of facilities and equipment
• Develop and implement policies and procedures
• Monitor and analyze financial performance and take corrective action as needed
• Develop and manage budgets to ensure cost-effectiveness

You can use the examples above as a starting point to help you brainstorm tasks, accomplishments for your work experience section.

Hospitality Resume Example:

• Developed and implemented a new marketing strategy that resulted in a 25% increase in event bookings and a 15% increase in revenue within the first six months.
• Trained and supervised a team of 10 staff members, resulting in a 20% improvement in customer satisfaction scores and a 10% increase in repeat business.
• Monitored and analyzed financial performance, identifying cost-saving opportunities that resulted in a 5% reduction in expenses and a 10% increase in profit margins.
• Coordinated and managed a high-profile wedding event for 200 guests, resulting in a 100% satisfaction rate and positive customer feedback.
• Implemented health and safety regulations, resulting in a 0% incident rate and compliance with industry standards.
• Managed inventory of supplies and equipment, reducing waste by 15% and saving the company $10,000 annually.
• Developed and implemented policies and procedures for staff training, resulting in a 30% improvement in service quality and a 20% increase in customer satisfaction scores.
• Monitored and controlled inventory of supplies and equipment, reducing waste by 10% and saving the company $5,000 annually.
• Managed and coordinated a conference event for 500 attendees, resulting in a 95% satisfaction rate and positive customer feedback.
• Event planning and coordination
• Marketing strategy development
• Staff training and supervision
• Financial analysis and budgeting
• Inventory management
• Customer service excellence
• Health and safety compliance
• Time management and multitasking
• Conflict resolution and problem-solving
• Strong communication and interpersonal skills
• Adaptability and flexibility
• Attention to detail and organization

Hospitality Management Resume Example:

• Developed and implemented a customer loyalty program, resulting in a 25% increase in repeat business and a 10% increase in customer satisfaction scores.
• Managed a team of 20 staff members, implementing a comprehensive training program that improved employee performance by 15% and reduced turnover by 20%.
• Implemented cost-saving measures, including negotiating contracts with suppliers and optimizing inventory management, resulting in a 10% reduction in operational costs.
• Developed and executed a marketing and promotional campaign that resulted in a 30% increase in bookings and a 20% increase in revenue within a six-month period.
• Implemented a performance tracking system to monitor and analyze customer feedback, leading to a 15% improvement in overall customer satisfaction scores.
• Managed a budget of $1M, effectively allocating resources and reducing expenses by 10% while maintaining high-quality service standards.
• Implemented a data-driven approach to analyze customer data and identify opportunities for improvement, resulting in a 15% increase in upselling and cross-selling revenue.
• Developed and implemented standardized policies and procedures for hospitality operations, ensuring compliance with all relevant laws and regulations.
• Established and maintained strong relationships with vendors and suppliers, negotiating favorable contracts and reducing costs by 10%.
• Customer Relationship Management
• Team Leadership and Management
• Budget Management
• Strategic Planning and Execution
• Marketing and Promotions
• Performance Tracking and Analysis
• Data Analysis and Interpretation
• Policy Development and Implementation
• Vendor and Supplier Relationship Management
• Contract Negotiation
• Inventory Management
• Cost Reduction and Efficiency Improvement
• Compliance with Laws and Regulations
• Customer Loyalty Program Development
• Staff Training and Development
• Quality Assurance and Control
• Revenue Generation Strategies
• Upselling and Cross-selling Techniques
• Resource Allocation
• Hospitality Operations Management.

Hospitality Manager Resume Example:

• Developed and implemented a customer satisfaction program, resulting in a 15% increase in positive feedback and a 10% decrease in customer complaints.
• Managed and coordinated a team of 50 hospitality staff, improving overall efficiency by 20% and reducing staff turnover by 15%.
• Implemented cost-saving measures, resulting in a 10% reduction in hospitality costs while maintaining high-quality services.
• Planned and executed a successful special event, attracting 500 attendees and generating $50,000 in revenue.
• Developed and implemented marketing strategies, resulting in a 25% increase in bookings and a 20% increase in occupancy rates.
• Established strong relationships with vendors and suppliers, negotiating favorable contracts and reducing procurement costs by 15%.
• Developed and implemented standardized policies and procedures for hospitality services, ensuring compliance with safety and health regulations and improving overall service quality.
• Managed and controlled a hospitality budget of $1M, achieving a 5% cost savings while maintaining high levels of customer satisfaction.
• Evaluated and improved the performance of hospitality staff through training and development programs, resulting in a 10% increase in productivity and a 15% decrease in customer complaints.
• Customer service skills
• Team management and leadership
• Budget management
• Event planning and execution
• Vendor and supplier relationship management
• Policy and procedure development
• Compliance with safety and health regulations
• Staff training and development
• Cost control and reduction
• Customer satisfaction program development
• Efficiency improvement
• Conflict resolution
• Negotiation skills
• Quality assurance
• Performance evaluation
• Strategic planning
• Communication skills
• Problem-solving skills
• Time management skills
• Attention to detail
• Knowledge of hospitality industry trends
• Ability to work under pressure
• Decision-making skills.

Hotel Experience Resume Example:

• Implemented a guest feedback system, resulting in a 25% increase in positive guest reviews and a 10% improvement in overall guest satisfaction scores.
• Developed and implemented a training program for front desk staff, resulting in a 20% reduction in check-in and check-out times and a 15% increase in guest loyalty.
• Collaborated with the housekeeping team to implement a new cleaning schedule, resulting in a 30% decrease in guest complaints about room cleanliness.
• Managed the planning and execution of a successful hotel renovation project, resulting in a 15% increase in occupancy rates and a 10% increase in average daily rate.
• Implemented a revenue management strategy, resulting in a 20% increase in revenue per available room (RevPAR) and a 10% increase in overall hotel profitability.
• Developed and implemented a guest loyalty program, resulting in a 25% increase in repeat bookings and a 15% increase in direct bookings.
• Implemented a new online booking system, resulting in a 20% increase in online bookings and a 10% decrease in booking errors.
• Developed and implemented a cost-saving initiative for energy conservation, resulting in a 15% reduction in utility costs and a 10% decrease in carbon footprint.
• Collaborated with the marketing team to develop and execute a successful social media campaign, resulting in a 30% increase in brand awareness and a 20% increase in social media engagement.
• Guest service management
• Housekeeping coordination
• Project management
• Revenue management
• Loyalty program development
• Online booking system management
• Energy conservation strategies
• Social media marketing
• Customer feedback analysis
• Strategic planning and execution
• Problem-solving
• Team collaboration
• Time management
• Budgeting and financial management
• Quality control
• Crisis management
• Multitasking
• Leadership skills
• Analytical skills
• Decision-making skills
• Adaptability and flexibility.

High Level Resume Tips for Hospitalitys:

Must-have information for a hospitality resume:.

Here are the essential sections that should exist in an Hospitality resume:

• Contact Information
• Resume Headline
• Resume Summary or Objective
• Work Experience & Achievements
• Skills & Competencies

Additionally, if you're eager to make an impression and gain an edge over other Hospitality candidates, you may want to consider adding in these sections:

• Certifications/Training

Let's start with resume headlines.

Why Resume Headlines & Titles are Important for Hospitalitys:

Hospitality resume headline examples:, strong headlines.

Dynamic Hospitality Manager with a proven track record of increasing revenue by 20% through exceptional customer service and strategic marketing initiatives.

Experienced Hotel Operations Manager with expertise in streamlining processes, reducing costs, and improving guest satisfaction scores.

Innovative Event Manager with a passion for creating unforgettable experiences and a talent for managing large-scale events with precision and creativity.

Why these are strong: These resume headlines are impactful for Hospitality professionals as they highlight key skills and achievements that are relevant to their roles. The first headline emphasizes the candidate's ability to drive revenue growth through exceptional customer service and marketing initiatives. The second headline showcases the candidate's expertise in improving hotel operations and guest satisfaction. Finally, the third headline highlights the candidate's creativity and talent for managing large-scale events, which are all crucial factors that hiring managers look for in Hospitality professionals.

Weak Headlines

• Experienced Hospitality Professional with Strong Customer Service Skills
• Skilled Hospitality Worker with Knowledge of Food and Beverage Service
• Hospitality Manager with Expertise in Staff Training and Development

Why these are weak: These resume headlines need improvement for Hospitality professionals as they lack specificity and don't emphasize the unique value or accomplishments that the candidates bring to the table. The first headline mentions experience and customer service skills, but doesn't provide any context or results, such as customer satisfaction ratings or revenue growth. The second headline highlights knowledge of food and beverage service, but doesn't showcase any relevant certifications or achievements. The third headline mentions expertise in staff training and development, but fails to provide any measurable results or examples of successful training programs.

Writing an Exceptional Hospitality Resume Summary:

Resume summaries are crucial for Hospitality professionals as they provide a concise yet impactful way to showcase their skills, experience, and unique value proposition. A well-crafted summary can immediately capture the attention of hiring managers, setting the tone for the rest of the resume and positioning the candidate as an ideal fit for the role.

For Hospitality professionals, an effective resume summary should highlight their ability to provide exceptional customer service, manage operations efficiently, and maintain a positive and welcoming environment for guests.

Key points that Hospitality professionals should convey in a resume summary include:

Relevant Experience: Clearly mention the number of years of experience you have in the Hospitality industry, highlighting any notable achievements or career highlights. If you have experience in different types of Hospitality roles or industries that are particularly relevant to the job, mention that too.

Customer Service Skills: Emphasize your ability to provide exceptional customer service, including your communication skills, problem-solving abilities, and willingness to go above and beyond to ensure guest satisfaction.

Operations Management: Highlight your experience in managing day-to-day operations, including scheduling, inventory management, and budgeting. Mention any experience you have in managing a team, as well as your ability to work collaboratively with other departments.

Attention to Detail: Showcase your attention to detail, including your ability to maintain a clean and organized environment, ensure compliance with safety and health regulations, and manage guest requests and complaints effectively.

Industry Knowledge: Demonstrate your knowledge of the Hospitality industry, including any relevant certifications or training you have received. Highlight your familiarity with industry-specific software and technology, such as point-of-sale systems and reservation software.

To create a compelling resume summary, use your best judgment to choose the right combination of these key points that align closest with the individual role you’re applying for. Remember, your resume summary will be one of the first things that a potential employer will see about you and your Hospitality career.

Here are some key writing tips to help you make the most of it:

Tailor the Summary: Customize your summary for each job application, ensuring that it aligns with the specific requirements and expectations of the hiring company.

Be Concise: Keep your summary brief and to-the-point, ideally within 3-4 sentences. Avoid using buzzwords or jargon, and focus on concrete skills and accomplishments.

Use Metrics and Tangible Outcomes: Whenever possible, include quantitative data to back up your claims, such as guest satisfaction ratings, revenue growth, or occupancy rates.

Begin with a Strong Statement: Start your summary with a compelling statement that captures your unique value proposition as a Hospitality professional, and then build on that foundation with your key attributes and experiences.

Hospitality Resume Summary Examples:

Strong summaries.

• Experienced Hospitality Manager with a proven track record of delivering exceptional guest experiences and driving revenue growth. Skilled in managing large teams, optimizing operations, and implementing innovative strategies to exceed business goals and increase customer satisfaction.
• Dynamic Event Coordinator with 5 years of experience planning and executing successful events for high-profile clients. Adept at managing budgets, negotiating contracts, and collaborating with vendors to ensure seamless event execution. Passionate about creating unforgettable experiences for guests.
• Customer-focused Front Desk Agent with a friendly and welcoming demeanor, committed to providing exceptional service to guests. Skilled in managing reservations, handling guest inquiries, and resolving issues in a timely and professional manner. Proven ability to multitask and thrive in a fast-paced environment.

Why these are strong: These resume summaries are strong for Hospitality professionals as they highlight the candidates' key skills, accomplishments, and industry-specific experience. The first summary emphasizes the candidate's ability to drive revenue growth and deliver exceptional guest experiences. The second summary showcases the candidate's expertise in event planning and execution, as well as their passion for creating unforgettable experiences. Lastly, the third summary demonstrates the candidate's customer-focused approach and ability to handle guest inquiries and issues with professionalism and efficiency, making them highly appealing to potential employers.

Weak Summaries

• Hospitality professional with experience in customer service and event planning, seeking a new opportunity to utilize my skills in a fast-paced environment.
• Experienced hospitality manager with a background in hotel operations and team management, looking for a challenging role to grow my career.
• Hospitality industry professional with a passion for creating memorable guest experiences, seeking a position where I can utilize my skills in customer service and problem-solving.

Why these are weak: These resume summaries need improvement for Hospitality professionals as they lack specific details about the candidate's achievements, skills, and unique value proposition. The first summary is too generic and doesn't provide any information about the candidate's accomplishments or areas of expertise. The second summary mentions hotel operations and team management, but doesn't provide any quantifiable results or examples of successful projects or initiatives. The third summary mentions a passion for creating memorable guest experiences, but doesn't provide any details on how the candidate achieved this or what specific skills they possess that make them stand out to potential employers. Overall, these summaries need to be more specific and tailored to the job requirements to effectively showcase the candidate's value and potential contributions to the organization.

Resume Objective Examples for Hospitalitys:

Strong objectives.

• Passionate and customer-focused Hospitality professional seeking an entry-level position to utilize my exceptional communication skills and attention to detail to provide exceptional service and contribute to the success of a reputable hotel or restaurant.
• Recent Hospitality graduate with a specialization in event planning and a background in customer service, eager to apply my knowledge of hospitality management, event coordination, and guest relations to create memorable experiences for guests in a dynamic hospitality environment.
• Goal-oriented and adaptable professional with a solid foundation in hotel operations and revenue management, seeking a Hospitality Manager position to leverage my skills in team leadership, financial analysis, and customer satisfaction to contribute to the growth of a successful hotel or resort.

Why these are strong: These resume objectives are strong for up and coming Hospitality professionals because they showcase the candidates' passion, education, and relevant skills, while also highlighting their eagerness to learn and contribute to the success of the organization. The first objective emphasizes the candidate's customer service skills and attention to detail, which are important attributes for a successful Hospitality professional. The second objective showcases the candidate's educational background and knowledge of event planning and guest relations, demonstrating a strong foundation for success in the role. Lastly, the third objective highlights the candidate's experience in hotel operations and revenue management, making them a promising fit for a Hospitality Manager position where they can further develop their skills and contribute to the company's growth.

Weak Objectives

• Seeking a Hospitality position where I can utilize my skills and gain experience in the industry.
• Aspiring Hospitality professional looking for a role to develop my career and learn more about the industry.
• Recent graduate with a passion for Hospitality seeking an entry-level position to gain experience and grow professionally.

Why these are weak: These resume objectives need improvement for up and coming Hospitalitys because they lack specificity and don't effectively showcase the unique value or skills the candidates possess. The first objective is generic and doesn't provide any information about the candidate's background, passion, or relevant experience. The second objective hints at some interest in the industry, but it doesn't mention any specific achievements, education, or areas of Hospitality the candidate is interested in. The third objective, although it mentions a passion for Hospitality, doesn't elaborate on the candidate's expertise, skills, or any particular area of the industry they are interested in, which would make their profile more appealing to potential employers.

Generate Your Resume Summary with AI

Speed up your resume creation process with the ai resume builder . generate tailored resume summaries in seconds., how to impress with your hospitality work experience:, best practices for your work experience section:.

• Emphasize your customer service skills and how you have gone above and beyond to exceed guest expectations.
• Highlight your ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Showcase your knowledge of industry-specific software and technology, such as point-of-sale systems or reservation software.
• Describe how you have contributed to the success of the team, whether it be through training new employees or implementing new processes.
• Quantify your achievements, such as increasing sales or improving guest satisfaction scores.
• Mention any language skills or cultural knowledge that may be relevant to the hospitality industry.
• Use industry-specific terminology and avoid generic language to demonstrate your knowledge and expertise.

Example Work Experiences for Hospitalitys:

Strong experiences.

Successfully managed a team of 20 front-of-house staff, resulting in a 25% increase in customer satisfaction scores and a 10% increase in revenue over a six-month period.

Developed and implemented a new training program for new hires, resulting in a 50% decrease in onboarding time and a 15% increase in employee retention rates.

Collaborated with the executive chef to create a seasonal menu that received positive reviews from customers and increased sales by 20%.

Coordinated and executed a large-scale event for 500 guests, resulting in a 95% satisfaction rate and positive feedback from clients.

Managed inventory and ordering for a high-volume restaurant, reducing waste by 30% and saving the company $10,000 annually.

Implemented a new reservation system, resulting in a 20% increase in bookings and a 15% decrease in wait times.

Why these are strong:

• These work experiences are strong because they demonstrate the candidate's ability to manage teams, improve customer satisfaction, increase revenue, and implement new systems and programs. The use of specific metrics and outcomes showcases the candidate's impact on the business and their ability to deliver results.

Weak Experiences

Assisted in managing daily operations of the hotel, including guest check-ins and check-outs.

Collaborated with housekeeping staff to ensure rooms were cleaned and prepared for new guests.

Responded to guest inquiries and complaints, providing solutions and ensuring satisfaction.

Worked as a server in a restaurant, taking orders and delivering food to customers.

Maintained cleanliness and organization of dining area, ensuring a pleasant atmosphere for guests.

Assisted with inventory management and restocking of supplies.

Why these are weak:

• These work experiences are weak because they lack specificity and do not highlight any quantifiable results or achievements. They also do not use strong action verbs to showcase the candidate's skills and contributions. To improve these bullet points, the candidate should focus on incorporating metrics to highlight their achievements, using more powerful action verbs, and providing clear context that demonstrates their leadership qualities and direct contributions to successful outcomes.

Top Skills & Keywords for Hospitality Resumes:

Top hard & soft skills for hospitalitys, hard skills.

• Customer Service
• Reservation Management
• Event Planning and Coordination
• Food and Beverage Service
• Housekeeping and Cleaning
• Budgeting and Financial Management
• Sales and Marketing
• Safety and Security Procedures
• Point of Sale (POS) Systems
• Multilingual Communication

Soft Skills

• Customer Service and Guest Satisfaction
• Communication and Interpersonal Skills
• Attention to Detail and Organization
• Teamwork and Collaboration
• Problem Solving and Decision Making
• Adaptability and Flexibility
• Time Management and Prioritization
• Empathy and Compassion
• Conflict Resolution and Negotiation
• Multitasking and Stress Management
• Positive Attitude and Enthusiasm
• Cultural Awareness and Diversity Sensitivity

Go Above & Beyond with a Hospitality Cover Letter

Hospitality cover letter example: (based on resume).

As a Hospitality professional, you understand the importance of creating a memorable experience for your guests and going above and beyond to exceed their expectations. Similarly, pairing your resume with a well-crafted cover letter can make a lasting impression on potential employers and significantly increase your chances of landing an interview. A cover letter is an extension of your resume, an opportunity to showcase your passion for the industry and highlight your relevant experience. Contrary to common belief, crafting a compelling cover letter doesn't have to be a daunting task, and the benefits far outweigh the effort required.

Here are some compelling reasons for submitting a cover letter as a Hospitality professional:

• Personalize your application and showcase your genuine interest in the company and role, highlighting your passion for the industry and your desire to create memorable experiences for guests.
• Illustrate your unique value proposition and how your skills align with the specific job requirements, emphasizing your ability to anticipate and exceed guest expectations, and your experience in delivering exceptional service.
• Communicate your understanding of the company's needs and how you plan to address them, demonstrating your knowledge of the company's brand, values, and mission, and how you can contribute to its success.
• Share success stories and achievements that couldn't be accommodated in your resume, highlighting your ability to solve problems, handle difficult situations, and create positive outcomes for guests and the business.
• Demonstrate your writing and communication skills, which are essential for Hospitality professionals, showcasing your ability to communicate effectively with guests, colleagues, and management.
• Differentiate yourself from other applicants who might have opted not to submit a cover letter, showing your commitment to going above and beyond and your desire to create a lasting impression.

In summary, a well-crafted cover letter can be a powerful tool for Hospitality professionals, allowing them to showcase their passion, experience, and unique value proposition, and differentiate themselves from other applicants. By taking the time to create a personalized and compelling cover letter, Hospitality professionals can significantly increase their chances of landing an interview and ultimately, their dream job.

Resume FAQs for Hospitalitys:

How long should i make my hospitality resume.

Ideally, a Hospitality resume should be one to two pages long, depending on the level of experience and qualifications. It should be concise, well-organized, and highlight the most relevant skills and experiences for the position being applied for. It is important to keep in mind that Hospitality employers often receive a large number of resumes, so it is crucial to make a strong impression quickly. Therefore, it is recommended to focus on the most important information and avoid including unnecessary details or irrelevant experiences. Additionally, using bullet points and clear headings can help make the resume easier to read and understand.

What is the best way to format a Hospitality resume?

The best way to format a Hospitality resume is to keep it clean, concise, and easy to read. Use a simple font and avoid using too many colors or graphics. Start with a strong summary statement that highlights your experience and skills in the Hospitality industry. Follow this with a list of your relevant work experience, starting with your most recent job and working backwards. Be sure to include specific details about your responsibilities and achievements in each role. Additionally, include any relevant education or certifications you have earned. Finally, proofread your resume carefully to ensure there are no errors or typos. A well-formatted Hospitality resume will help you stand out to potential employers and increase your chances of landing an interview.

Which Hospitality skills are most important to highlight in a resume?

There are several important Hospitality skills that should be highlighted in a resume, including: 1. Customer service: This is perhaps the most important skill for anyone working in the Hospitality industry. It involves being able to communicate effectively with customers, anticipate their needs, and provide them with a positive experience. 2. Attention to detail: In Hospitality, even the smallest details can make a big difference. Being able to pay attention to details such as cleanliness, presentation, and accuracy is crucial. 3. Time management: The Hospitality industry is fast-paced and often requires employees to juggle multiple tasks at once. Being able to manage time effectively and prioritize tasks is essential. 4. Teamwork: Many Hospitality jobs require working as part of a team. Being able to collaborate effectively with others, communicate clearly, and support your colleagues is important. 5. Adaptability: The Hospitality industry can be unpredictable, and employees need to be able to adapt to changing circumstances quickly and effectively. Overall, highlighting these skills in a resume can help demonstrate to potential employers that you have the qualities necessary to succeed in the Hospitality industry.

How should you write a resume if you have no experience as a Hospitality?

If you have no experience in the Hospitality industry, it's important to focus on transferable skills and experiences that can be applied to the field. Here are some tips for writing a resume: 1. Highlight relevant skills: Even if you haven't worked in Hospitality before, you may have skills that are applicable to the industry. For example, if you have experience in customer service, event planning, or food service, make sure to highlight those skills on your resume. 2. Emphasize education: If you have a degree or certification in Hospitality or a related field, make sure to include that information on your resume. This can demonstrate your commitment to the industry and your willingness to learn. 3. Include volunteer work: If you have volunteered at events or organizations that are related to Hospitality, make sure to include that experience on your resume. This can show that you have some practical experience in the field. 4. Use a functional resume format: A functional resume format focuses on skills and experiences rather than

Compare Your Hospitality Resume to a Job Description:

• Identify opportunities to further tailor your resume to the Hospitality job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Related Resumes for Hospitalitys:

Hospitality resume example, more resume guidance:.

• Hospitality Industry

11 essential hospitality skills for career success (& resume tips)

April 15, 2024 •

7 min reading

To increase your chances of getting hired in hospitality, it's important to make sure your resume showcases the skills that are valued by both human recruiters and AI-screening bots. Make sure you highlight these 11 hospitality skills to stand out from other applicants.

AI recruitment software has many advantages for hiring managers and applicants, for example, it removes any biases or prejudices making the process much fairer. On the other hand, fancy formatting and conveying personality won't go as far. If an AI Bot is screening your CV, here's a handy list of terms they want to see and why it matters. Luckily including key terms in your resume to show off your most pertinent experience and core skills is a good idea regardless of who or what is reading it.

1. Customer service skills

The customer is key, thus no skill is more important than good customer service . Good customer service means doing whatever needs to happen to satisfy guests and meet or exceed expectations - in some cases, anticipating needs and doing extra work in advance. If you're an intuitive person or have a high standard for service, you'll naturally excel here, but the good news is customer service essentials are learned.

Tip: Highlight these on your CV, then show the interview committee your best professional etiquette.

2. Job-specific operational skills

Highlighting your job-specific operational experience and industry knowledge is always going to help your application get noticed when applying to a specific industry job, be it bartender or casino games operator. Hotels, restaurants, casinos, and other organizations must follow local and federal regulations, and employees must often follow specific procedures to adhere to these laws. If you don't have any industry experience, try to secure an internship to bolster your CV with first-hand experience on the job.

Tip: These are typically skills you learn in the classroom and pick up in the field, and should always be highlighted prominently on your resume.

3. Adaptability

Adaptable workers know how to pivot and problem-solve, two skills that are critical in the fast-paced hospitality environment. While some individuals are naturally more easygoing than others, there is an inherent amount of flexibility or adaptability that comes with knowing the options and feeling confident in your skills. Internships and classroom learning will bolster your flexibility, as well as on-the-job experience. The most adaptable workers know how to fit into a range of jobs and are always willing to help out with whatever is needed. If you can embrace this attitude you will find a role for you wherever you go.

4. Organizational skills

Hospitality workers need to be organized because attention to detail is critical with events, bookings, and customer service. Fortunately, most workplaces have their own organizational systems, so once you learn how they handle things all you need to do is follow along.

5. Multitasking

The fast-paced nature of the profession is a draw for many who want to enter the hospitality field. No two days are alike and there's always something new to learn. To keep up, you need to be an adept multitasker who can juggle tasks while always making time for a guest's request.

Tip: Have a good example of how you've multitasked to solve a problem on hand to share during interviews.

6. Creative problem-solving

Creative problem-solving is one of the most desired skills in hospitality. The good news is, it's easy to develop on the job. Work in the hospitality environment for long enough and you will be forced to come up with a creative solution for an unexpected dilemma, whether it's how to seat last-minute extra guests who did not RSVP to an event or how to satisfy a special request from a VIP.

Tip: This is another skill you should be prepared to back up with an example.

7. Autonomy and accountability

Autonomy and accountability are more personality traits than skills, but some employers consider them soft skills . However you regard them, these traits are in demand. Autonomy means self-governance. In employment, it really means being able to manage yourself– including deadlines. Accountability means taking responsibility for your actions. With respect to jobs, this means doing what you say you will do by the deadline, taking responsibility when things do not go as planned, showing up on time for shifts, and other generally respectable behaviors.

Tip: Demonstrate the skills in your CV by showing responsibilities and leadership roles, with specific details on what you did and the impact that it had on the organization.

8. Oral and written language skills

Language skills are highly valued in many industries due to the global nature of the modern working world, particularly in hospitality, where you will be interacting with international customers. If you speak multiple languages, make sure it is highlighted on your resume.

Tip: While any language skills are appreciated, languages that are most spoken in the world may be of higher value to employers. These include Chinese, Russian, Spanish, and English.

9. Critical thinking

Critical thinking skills are the cornerstone of a liberal arts education, and they are valued highly by hospitality employers. Critical thinking includes the ability to maintain an open mind, analyze options thoroughly, make logical inferences, present written and oral explanations, and solve problems.

Tip: These skills are among the top to demonstrate on your CV because they will give employers confidence you can handle the work environment. Give specific examples of how you have applied critical thinking principles, for instance, when public speaking or evaluating data.

10. Life-long learning skills

Lifelong learning habits are important to cultivate. The hospitality industry is always changing, as new technologies are integrated. When you are a comfortable lifelong learner, you will be able to keep up with changes as the industry innovates. If you are a new college grad you may wonder how you can show your interest in lifelong learning. It's true that you're young; in this case, focus on showing your love of learning and trust that employers will infer you're up to the task of learning new things as required by the role.

Tip: If you have collected online certificates or any extra accreditations whilst working or studying, don't miss them off your resume. During the interview emphasise a desire to learn and grow in your career and ask what opportunities they offer to do this.

11. Self-awareness

With self-awareness, you'll want to show your awareness of appropriate behaviors, sound judgment, and emotional intelligence . You can list this on the soft skills section of your CV but it's during the interview where it will naturally shine.

How to improve hospitality skills

Whether you have formal hospitality training under your belt, are gearing up for a training program, or have just stumbled into the sector, there are ample opportunities to brush up on your hospitality skills.

While some individuals may have a natural aptitude for the hospitality industry, developing and honing hospitality skills is achievable for anyone through dedication, self-reflection, and consistency. In a professional setting, showcasing exceptional hospitality can be achieved by implementing these effective strategies:

• Analyse customer feedback: In the hospitality industry, many employers gather valuable customer feedback through surveys or suggestion cards. Take the initiative to read feedback to pinpoint areas for improvement and recognize your strengths. By leveraging feedback effectively, you can enhance your service delivery and ensure guests receive top-notch experiences.
• Practice a customer-oriented mindset: Before assisting a customer, it's important to empathize with their situation and consider their perspective. In the hospitality industry, you may encounter challenging interactions with customers who are rude or passive-aggressive. Maintaining a customer-oriented mindset is key to avoiding frustration and delivering exceptional service. By understanding the perspective of others, you gain insights into their behavior, enabling you to offer personalized solutions to their needs.
• Master daily tasks: In the fast-paced world of hospitality, juggling multiple tasks is a common challenge. To stay on top of your game, consider creating a handy checklist to keep you organized and focused. By establishing a general checklist for your daily tasks and updating it at the beginning of each shift, you can streamline your workflow and ensure nothing falls through the cracks. Consistently following your checklist will help you master essential activities and make them second nature to you.
• Try out different roles: Assist your coworkers in various departments to expand your hospitality skills in diverse settings. Many hospitality skills can be applied to different scenarios, and pushing yourself with new responsibilities can enhance your expertise in your primary role.

How to highlight hospitality skills on your resume

Given the hospitality industry's emphasis on service and presentation, it's essential to showcase your hospitality skills throughout every step of the job application process. To effectively highlight your talents to potential employers and make your application shine, consider implementing these strategies:

On your resume

When seeking a role in the hospitality industry, your resume should showcase your proficiency in delivering exceptional customer service and thriving in a dynamic setting.

• First;y, check the job description for the role you're applying for and be sure to include the most important skills on your resume.
• In the experience section, outline the diverse responsibilities you undertook in each position to demonstrate your adaptability and adeptness at multitasking. Try to give examples where possible.
• Include data on your impact in previous roles, such as customer satisfaction metrics or performance accolades, to provide tangible proof of your hospitality expertise.
• List any relevant certifications, like food and beverage handler licenses, to further bolster your qualifications.

In your cover letter

In your cover letter, take the opportunity to delve deeper into your passion for the hospitality industry. Showcase your hospitality skills by recounting experiences where you excelled in challenging situations, whether by defusing conflicts or orchestrating intricate schedules. Share the actions you took, the impact of your efforts, and how these moments fueled your enthusiasm for a career in hospitality. Let your drive and dedication shine through as you demonstrate how your motivation fuels the growth of your hospitality skills.

Interview prep

Prior to the interview.

Making a good impression in your hospitality industry job interview is crucial. Select a professional outfit, arrive early, and demonstrate your punctuality and professionalism to your potential employer.

During the interview

Remember to flash a genuine smile to convey your ability to maintain a positive attitude while engaging with guests. Be mindful of your body language, avoiding any nervous habits to demonstrate your ability to stay composed and exude grace under pressure. As the interview wraps up, express gratitude to your interviewer for their time, and consider sending a thoughtful thank-you note or email to showcase your proactive nature and determination to go the extra mile for the role.

Lecturer and International Career Coordinator at EHL Passugg

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