applebee's server job description for resume

Top 25 Applebee’s Server Interview Questions & Answers

Get ready for your Server interview at Applebee's with a list of common questions you may encounter and how to prepare for them effectively.

In the bustling world of casual dining, servers play a critical role in shaping the customer’s experience. If you’re preparing for an interview as a server at Applebee’s – one of America’s most popular neighborhood grills and bars – it’s essential to understand that your potential employer is looking for more than just someone who can take orders and carry plates.

They are seeking individuals who are personable, attentive, and capable of delivering excellent service even during peak hours. In this article, we’ll delve into some common interview questions for the position of an Applebee’s server, providing insights and sample answers that will help you demonstrate your commitment to exceptional customer service and your readiness to join the dynamic team at Applebee’s.

Common Applebee’s Server Interview Questions

1. how would you handle a situation where the restaurant is extremely busy and a customer complains about slow service.

In the high-pressure, fast-paced world of food service, it’s inevitable that things will get busy and sometimes, service may be slower than usual. Hiring managers need to know that you can maintain a cool head and positive attitude during these hectic times. This question is designed to assess your problem-solving skills, your ability to prioritize, and your customer service capabilities, particularly when dealing with dissatisfied patrons. It’s all about ensuring that even in tough situations, the restaurant’s reputation for customer satisfaction remains intact.

Example: “In a busy restaurant scenario, I would approach the customer with empathy and understanding. I’d apologize for the delay in service and assure them that their satisfaction is our top priority.

To manage expectations, I would provide an updated estimate on when they can expect their order. If possible, I could offer a complimentary item like a drink or appetizer to ease their wait time.

I believe that clear communication and proactive problem-solving are key in maintaining customer satisfaction during peak hours.”

2. Can you describe a time when you had to deal with a difficult customer, and how did you resolve it?

This question is about verifying your ability to maintain the company’s reputation for excellent customer service, even under challenging circumstances. It’s not just about keeping customers happy—it’s about demonstrating your problem-solving skills, your ability to stay calm under pressure, and your commitment to providing a positive dining experience, all of which are critical in a fast-paced, customer-facing role like a server.

Example: “During a busy dinner shift, I served a customer who was unhappy with his meal. He complained that it wasn’t cooked to his liking.

I immediately apologized for the inconvenience and assured him we’d correct it. I communicated this to the kitchen staff and ensured they quickly prepared a new dish.

When serving the replacement, I checked back frequently to ensure he was satisfied. The customer appreciated the prompt response and left a positive review. This experience taught me the importance of quick problem-solving and effective communication in ensuring customer satisfaction.”

3. What strategies would you use to upsell our menu items without appearing too pushy?

This question is a test of your sales skills and your ability to balance the company’s needs with the customer’s comfort. Upselling is a common tactic in the restaurant industry to increase revenue, but it must be done tactfully to avoid annoying or pressuring customers. The interviewer wants to know if you can promote Applebee’s products in a subtle and effective manner that enhances the dining experience rather than detracting from it.

Example: “To upsell menu items effectively, I would first ensure that I’m knowledgeable about all the dishes and drinks. This way, I can make personalized recommendations based on customers’ preferences or dietary restrictions.

I’d subtly highlight the value of higher-priced items by describing their unique ingredients or preparation methods. For example, if a customer is considering a standard steak dish, I might mention our premium cut that’s aged for extra flavor.

Additionally, timing is key in upselling. I’d suggest appetizers when customers are most hungry, recommend wine pairings during main course selection, and promote desserts right after they’ve enjoyed their meal.

Finally, maintaining a friendly, helpful demeanor throughout will prevent me from coming off as pushy. It’s about enhancing the dining experience, not just increasing sales.”

4. As a server, in what ways can you contribute to maintaining our brand’s reputation for being friendly and accommodating?

Applebee’s, much like any other brand, values its reputation and the customer experience that it has worked hard to cultivate. As a server, you’re not just a representative of the brand, you’re the face of it. The way you interact with customers, handle complaints, and ensure excellent service can greatly influence a customer’s perception of the brand. Therefore, potential hires need to demonstrate how they can contribute to maintaining and enhancing this reputation.

Example: “I believe in creating a positive experience for every customer. I can contribute to the brand’s reputation by always greeting guests with a smile, listening carefully to their needs and promptly addressing any concerns they may have.

Moreover, being knowledgeable about our menu will allow me to make recommendations based on customers’ preferences, enhancing their dining experience.

Furthermore, efficient service is key. Ensuring orders are accurate and delivered in a timely manner helps maintain a friendly and accommodating atmosphere.

Ultimately, my aim would be to leave each guest feeling valued and satisfied, reinforcing Applebee’s reputation.”

5. Describe your experience dealing with customers who have specific dietary restrictions or allergies.

Understanding and catering to customers’ dietary restrictions is a central part of being a server. Whether a customer is lactose intolerant, gluten sensitive, or allergic to peanuts, it’s your responsibility to help them navigate the menu and ensure no harmful ingredients end up in their meals. By asking this question, Applebee’s wants to ensure you’re attentive, knowledgeable, and caring when it comes to customer’s unique dietary needs.

Example: “In my experience, handling customers with dietary restrictions or allergies requires clear communication and attention to detail. I always make sure to ask about any special dietary needs during the ordering process.

Upon receiving such information, I relay it accurately to the kitchen staff. This ensures that their meal is prepared according to their needs.

I also take extra steps to double-check the order before serving it. This not only reassures the customer but also helps in avoiding potential health risks. It’s all about creating a safe and enjoyable dining experience for them.”

6. In terms of teamwork and cooperation, how do you plan on working effectively with kitchen staff to ensure smooth operations?

Collaboration between the front and back of house is a cornerstone of any successful restaurant, and Applebee’s is no exception. By asking this question, hiring managers want to gauge your interpersonal skills, your ability to work in a team, and how you deal with high-pressure, fast-paced environments. They want to ensure that you can maintain a harmonious relationship with the kitchen staff, facilitating smooth operations and ultimately delivering a great dining experience to customers.

Example: “I believe effective communication is key to ensuring smooth operations in a kitchen. This includes understanding and conveying the specific needs of customers accurately to the cooking staff.

Moreover, I plan on fostering mutual respect with all team members. By acknowledging everyone’s role and contribution, we can create an environment where cooperation thrives.

Lastly, I will take initiative in resolving any misunderstandings or conflicts that may arise promptly. This proactive approach helps maintain harmony and efficiency within the team.”

7. If a customer was unsatisfied with their meal, what steps would you take to rectify the situation?

It’s all about demonstrating your problem-solving skills and showing that you understand the importance of maintaining high customer satisfaction levels. In the hospitality industry, how you handle dissatisfied customers can make or break the dining experience. The interviewer wants to see your ability to stay calm under pressure, communicate effectively, and come up with a satisfactory solution to keep the customer happy.

Example: “Upon learning of a customer’s dissatisfaction, I would first apologize for their experience. Then, I’d ask them to elaborate on the issue so that I fully understand what went wrong.

After understanding the problem, if it’s within my power, I’ll rectify it immediately – perhaps by replacing the dish or offering a complimentary dessert. If not, I’ll involve the manager promptly.

I believe in turning negative experiences into positive ones and ensuring every guest leaves satisfied. This approach not only resolves the immediate issue but also helps maintain good relationships with customers.”

8. How familiar are you with handling Point Of Sale (POS) systems used in restaurants like ours?

The art of serving isn’t just about delivering food with a smile; it’s also about managing the technical aspects of the job. This includes operating the Point of Sale (POS) systems effectively, which are vital for order management, billing, and overall customer experience. The question is designed to assess your ability to handle these systems, which can greatly affect service speed and accuracy.

Example: “I have extensive experience with various Point Of Sale systems. I’ve used them for order entry, processing payments, and even managing customer loyalty programs.

My familiarity extends to troubleshooting common issues such as printer malfunctions or system freezes. I understand the importance of swift problem-solving in these situations to maintain efficient service.

Furthermore, I’m quick at learning new technologies and can adapt easily to different POS systems. This makes me proficient in ensuring smooth operations, enhancing customer satisfaction.”

9. Walk me through how you’d manage multiple tables during peak hours while ensuring each customer feels attended to.

This question is about your ability to multitask and prioritize, both of which are essential skills for a server. At a busy restaurant, you’ll be responsible for many tables and customers, and managers want to be sure you can handle this without sacrificing the customer service that the establishment is known for. Can you keep up with the pace, remember orders, and still make customers feel valued? That’s what they’re trying to find out.

Example: “Managing multiple tables during peak hours requires efficient multitasking and prioritization. I would start by quickly assessing the needs of each table, ensuring that orders are taken promptly and accurately.

I’d also maintain open communication with the kitchen staff to stay updated on order status. This helps me manage customer expectations effectively.

To ensure every customer feels attended to, I’ll check in on them periodically, ask for feedback, and address any concerns immediately. A warm smile and a friendly demeanor can go a long way in making customers feel valued, even when it’s busy.

Overall, staying organized, proactive, and maintaining a positive attitude is key to managing multiple tables successfully.”

10. Given that we offer daily specials, how would you memorize and present these options to customers?

A restaurant like Applebee’s thrives on its ability to offer fresh and exciting specials to its guests. Memorization and presentation skills are key to a server’s role, as this directly affects the guest’s dining experience. The question is designed to assess your ability to quickly learn, retain, and effectively communicate new information—in this case, daily specials—to customers. It shows your commitment to providing excellent customer service and enhancing the overall dining experience.

Example: “I would start by reading through the daily specials thoroughly before my shift begins to familiarize myself with them. Then, I’d try to visualize each dish and its ingredients to create a mental picture that will help me remember better.

To present these options to customers, I’ll highlight the unique aspects of each special in an appealing way. For instance, if it’s a seafood dish, I might emphasize the freshness of the fish or the chef’s unique preparation method.

If there are any challenging details to remember, I could also use mnemonic devices or associate certain dishes with specific days to aid memory. Regular practice and repetition throughout the day would further reinforce this information.”

11. How would you handle a situation where a customer tries to order an item that is no longer available?

The ultimate goal of a server is to provide an excellent dining experience and ensure customer satisfaction. This question tests your ability to manage unexpected situations and maintain a positive attitude. It allows interviewers to gauge your problem-solving skills, your ability to think on your feet, and your customer service acumen, all of which are critical in the fast-paced environment of a restaurant.

Example: “In such a situation, I would first apologize for the inconvenience and then suggest a similar item that is available. I’d use my knowledge of our menu to recommend something they might enjoy based on their original choice. If they’re unsure about the alternative, offering a small sample if possible could help them make a decision. It’s all about turning a potentially negative experience into a positive one by demonstrating understanding and proactive service.”

12. Discuss your strategy for balancing speed and efficiency with providing excellent customer service.

In the fast-paced environment of a bustling restaurant like Applebee’s, the ability to multitask and handle stress is essential. However, it’s not just about getting the orders right and serving dishes quickly. Quality customer service is equally important. This question is designed to assess whether you have the skills to blend efficiency and service, ensuring that customers feel valued and well taken care of, even during peak hours.

Example: “Balancing speed and efficiency with excellent customer service is about understanding priorities. It’s crucial to quickly assess the needs of each customer, while ensuring a pleasant dining experience.

For instance, during peak hours, I’d focus on promptness in taking orders and serving meals without compromising politeness or attentiveness. During slower periods, I would take more time to engage with customers, making them feel valued.

Ultimately, it’s about being adaptable and maintaining a high level of service regardless of how busy the restaurant may be.”

13. What methods would you employ to keep track of orders when the restaurant is at full capacity?

When the restaurant is packed and buzzing with activity, the ability to keep track of multiple orders is a vital skill for any server. If orders get mixed up or forgotten, it can lead to unhappy customers and potential loss of business. Therefore, recruiters are keen on understanding your organizational skills and strategies to handle high-pressure situations. They want to ensure you can provide excellent service, even when things get hectic.

Example: “To keep track of orders at full capacity, I would use a combination of technology and traditional methods. Utilizing the restaurant’s POS system is essential for accuracy and efficiency. It allows real-time tracking and reduces errors in order placement.

For personal organization, I’d also maintain a notepad for jotting down specific requests or details that may not fit into the standard ordering process. This ensures personalized service despite high volume.

Active communication with both kitchen staff and fellow servers is crucial to avoid mix-ups and ensure smooth operations. Regular updates on table status can help manage workload effectively.

Lastly, mental mapping of tables assigned to me helps remember specifics about each customer’s needs and preferences. This enhances their dining experience while keeping things organized during busy shifts.”

14. Could you tell us about a time when you went above and beyond to enhance a customer’s dining experience?

Restaurants are in the business of delivering not just food, but experiences. The best servers don’t just take orders and deliver food—they engage with their customers, anticipate needs, and sometimes even solve problems on the fly. That’s why you might be asked to describe a time when you went above and beyond for a diner. The hiring manager wants to understand your commitment to customer service and your ability to deliver an exceptional dining experience.

Example: “During a busy dinner shift at my previous restaurant, I noticed one of our regular customers looking a bit upset. I approached her and she shared that it was her birthday but her friends had canceled on her last minute.

To uplift her mood, I coordinated with the kitchen staff to prepare a special dessert for her. I also rallied my colleagues to sing a hearty ‘Happy Birthday’ when we presented it. The customer was genuinely surprised and thanked us for making her day special despite the circumstances.

This experience taught me the importance of personalizing service based on individual needs and situations. It’s not just about serving food, but creating memorable experiences for guests.”

15. How comfortable are you recommending wine pairings with our menu items?

Choosing the right wine to complement a dish can elevate a casual dining experience to something memorable, hence the significance of this question. Moreover, it demonstrates your knowledge of the restaurant’s offerings and your ability to upsell. It’s also a measure of your customer service skills, as you’ll need to explain your recommendations in a way that’s accessible and appealing to guests, even those who may not be wine connoisseurs.

Example: “I’m quite comfortable recommending wine pairings. I have a good understanding of how different wines can complement various flavors in food, which is key to enhancing the dining experience. For instance, a full-bodied red pairs well with hearty meat dishes while a light white might be better for fish or poultry. It’s all about balance and creating harmony between the dish and the wine. Of course, customer preference also plays a role, so it’s important to listen and adapt suggestions accordingly.”

16. How would you handle a scenario where there’s a mix-up with a customer’s bill?

Every restaurant, including Applebee’s, is a fast-paced environment where mistakes can happen. When it comes to a customer’s bill, errors can trigger dissatisfaction or even conflict. By asking this question, recruiters want to assess your problem-solving skills, your ability to maintain a cool head under pressure, and your commitment to customer satisfaction. They need to know you can handle such situations professionally and efficiently to keep the dining experience positive.

Example: “In such a scenario, I would first apologize to the customer for any inconvenience caused. Then, I’d carefully review the bill with them to identify where the mix-up occurred.

After understanding the issue, I would correct it promptly and ensure that the revised bill reflects exactly what was ordered. If needed, I would involve my manager to resolve more complex billing issues.

Throughout this process, maintaining clear communication and demonstrating professionalism is key to reassure the customer that their concerns are being addressed effectively.”

17. Explain how you would approach a large party reservation to ensure all guests are satisfied.

When managing a restaurant, ensuring that all guests, regardless of group size, have a positive experience is paramount. Large parties can present unique challenges in terms of service, timing, and coordination. The ability to effectively handle these situations demonstrates your skill in multitasking, problem-solving, and customer service, all of which are key to the role of a server.

Example: “To ensure all guests are satisfied with a large party reservation, I would start by confirming the details of the event. This includes understanding any dietary restrictions and preferences.

Next, I’d coordinate with the kitchen staff to ensure they’re prepared for the size and specifics of the order.

During the event, maintaining clear communication with guests is crucial, as well as regularly checking on their needs or concerns.

Afterwards, asking for feedback helps improve future service. It’s about being proactive, attentive, and adaptable throughout the process.”

18. Share any previous experiences you’ve had with learning extensive menus quickly.

Being able to recall menu items and their details is a critical skill for a server, especially in a restaurant chain, which may regularly add, remove, or modify offerings. Applebee’s, for instance, is known for its diverse and ever-changing menu. Thus, they need to verify that you can quickly and accurately learn and remember new items to provide the best possible service to their customers.

Example: “In my previous experience, I worked at a restaurant with an extensive and frequently changing menu. To learn it quickly, I would break down the menu into sections and focus on one section at a time.

I also found that associating dishes with their ingredients helped me remember them better. For instance, if a dish had chicken, peppers, and onions, I’d visualize it to reinforce memory.

Moreover, I used downtime during shifts to quiz myself and colleagues about the menu. This not only improved my knowledge but also created a supportive learning environment.

This approach proved successful as I was able to confidently explain the menu to customers, suggest pairings, and answer any questions they had.”

19. Tell us about a time when you successfully dealt with an unexpected problem during service.

Unexpected problems can arise in the midst of a restaurant service, from kitchen mishaps to guest complaints. It’s essential for servers to be able to think on their feet and solve problems quickly and effectively, while maintaining a positive dining experience for guests. Asking this question allows the hiring manager to understand your problem-solving skills and how well you handle pressure, ultimately determining if you’re equipped to uphold the high service standards of the company.

Example: “During a busy Friday night, our point-of-sale system crashed unexpectedly. This could have led to chaos, but I quickly devised a plan.

I suggested we take orders manually and calculate bills using calculators. To ensure accuracy, each server double-checked their calculations before giving the final bill to customers.

This solution worked effectively until the system was back up. It not only prevented service disruption but also maintained customer satisfaction.”

20. How would you deal with a situation where a customer is unhappy with your service?

Navigating tough customer interactions is an everyday part of life in the restaurant business. Managers need to know that you can keep your cool, handle complaints with grace, and turn a potentially bad experience into a good one, all while maintaining the restaurant’s reputation. This is especially true for a popular chain where maintaining consistent customer service standards is key to the brand’s success.

Example: “In situations where a customer is unhappy, my first step would be to listen attentively to their concerns. Understanding the problem fully is key in resolving it effectively.

Next, I’d apologize sincerely for any inconvenience caused, ensuring them that their satisfaction is our top priority.

I would then propose a solution or alternative that aligns with company policies and ensures customer satisfaction. If needed, I’d involve a manager to ensure we’re doing everything possible to rectify the situation.

Throughout this process, maintaining a calm and professional demeanor is crucial. It’s important to remember that the customer’s frustration isn’t personal; they just want a pleasant dining experience.”

21. What steps would you take to ensure cleanliness and hygiene in your work area?

Chowing down on a great meal is so much more enjoyable when you know the place serving it is clean. This question is designed to find out if you understand the importance of maintaining cleanliness and hygiene in a restaurant setting such as Applebee’s. It also helps the hiring manager determine if you are proactive and responsible when it comes to sanitation and food safety.

Example: “Maintaining cleanliness and hygiene in my work area is crucial. I would start by ensuring that all utensils, plates, and glasses are properly washed and sanitized before use. Any spills or messes on the tables or floors would be cleaned up immediately to prevent accidents.

Regular hand washing is also vital, especially after handling money or cleaning duties. Wearing gloves when necessary can provide an extra layer of protection.

I’d ensure the storage areas for food and beverages are kept clean and organized at all times. Regular checks for expired products would help maintain freshness and quality.

Lastly, I believe in teamwork. Encouraging colleagues to follow these practices as well will create a safer and more hygienic environment for everyone.”

22. Have you ever had to handle a situation involving underage customers attempting to order alcohol, and how did you manage it?

When you’re a server, navigating difficult and sometimes legally precarious situations is part of the job. Handling underage customers trying to order alcohol is a classic example. It requires tact, firmness, and a deep understanding of both company policy and local laws. If you’ve been in this situation before, your response can provide valuable insight into your problem-solving skills, your ability to uphold company standards, and your commitment to providing a safe and legal dining environment.

Example: “Yes, I’ve encountered such situations. In these instances, I always adhere to the policy of asking for ID from any customer who appears under 30. If a customer can’t provide valid identification or is underage, I politely inform them that we cannot serve alcohol to minors. It’s crucial to handle this delicately to maintain a positive dining experience while ensuring compliance with laws and company policies.”

23. In what ways have you used feedback from customers to improve your service in the past?

Feedback is the lifeblood of improvement in any service industry, and restaurants are no exception. Managers want to see if you’re receptive to it, whether it’s positive or negative. The way you handle and implement feedback demonstrates your ability to adapt, grow, and continuously strive to provide a better dining experience for your patrons. This is all part of creating a positive atmosphere and delivering excellent service, which directly impacts the overall success of the restaurant.

Example: “In my experience, customer feedback is invaluable for service improvement. For instance, I once received a suggestion to provide more detailed descriptions of menu items. Implementing this change led to increased customer satisfaction as they could make more informed choices.

Another time, customers mentioned that wait times were longer during peak hours. We addressed this by optimizing our table management system and improving the efficiency of our kitchen operations. This significantly reduced waiting times and enhanced the dining experience for our patrons.

Both instances taught me that actively seeking and acting on customer feedback can greatly enhance the quality of service provided.”

24. How do you plan on handling situations when there’s a delay in food preparation or delivery?

Delays in food service can be a tipping point for many dining experiences. Applebee’s, much like any other restaurant, is no stranger to this challenge. The question is posed to understand how you, as a potential server, would manage customer expectations and maintain a positive dining experience in such situations. Your ability to handle stress, communicate effectively, and problem-solve on the fly are all being evaluated here.

Example: “In such situations, communication is key. I would promptly inform the customer about the delay and apologize for any inconvenience caused. Offering an honest explanation helps to maintain trust.

Simultaneously, I’d coordinate with the kitchen staff or delivery team to get a realistic estimate of when the food will be ready. This allows me to keep the customer updated accurately.

To make up for the delay, I could suggest complimentary drinks or appetizers if it aligns with company policy. It’s all about turning a potentially negative experience into a positive one through excellent service.”

25. Can you share an instance where you worked efficiently under pressure during peak dining hours?

Busy restaurants are often a hotbed of high-pressure situations, especially during peak dining hours. As a server, you’re right in the thick of it, juggling multiple tables and ensuring each customer is satisfied. The question aims to assess your ability to handle stress, maintain efficiency, and prioritize tasks in a fast-paced environment. By asking for a specific example, the hiring manager can better gauge your problem-solving skills and your knack for keeping your cool under pressure.

Example: “During a particularly busy Friday night, we were short-staffed and the restaurant was full. I quickly prioritized tasks to ensure smooth operations. I communicated effectively with the kitchen staff about order timings and coordinated with my team to manage tables efficiently.

Despite the pressure, I maintained high service standards, ensuring customer satisfaction. This experience taught me how crucial teamwork, communication, and quick decision-making are in handling peak dining hours successfully.”

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Applebee’s Job Description for 9 In-demand Positions

Michael Samuel

As seen in:

Applebee’s Company Overview

A restaurant known as “Neighborhood Bar and Grill,” founded in 1980 in Atlanta, Georgia, by Bill and TJ Palmer, later became Applebee’s.

Applebee’s has expanded globally, with almost 2,000 locations in the U.S. and worldwide.

With 1k+ locations worldwide, chances are there’s one in a neighborhood near you.

Here at Applebee’s, you will always be welcome – for delicious food, in a neighborhood setting, with strong customer service, at a great value.

The restaurant chain is omnipresent enough to have been featured in movies like Talladega Nights, Couple’s Retreat, Hall Pass, and Why Him.

This great restaurant has also been referenced in the lyrics of songs by artists like Drake, Brad Paisley, and DJ Jazzy Jeff, and it’s even welcomed celebrity diners, like the band LMFAO, to its tables.

Applebee’s mission states, “Eatin’ Good In The Neighborhood.”

Their casual atmosphere and attentive staff will ensure you’re eatin’ good whenever you step into an Applebee’s.

Additionally, their extensive menu of delicious comfort food is sure to have something for everyone to love.

Website: www.applebees.com

Headquarters: Glendale, CA

Size: 10000+ Employees

Founded: 1980

Type: Subsidiary or Business Segment

Industry: Restaurants & Cafes

Revenue: $1 to $5 billion (USD)

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What Are Applebee’s Core Values?

Applebee’s is operated by 7 core values listed below:

Integrity – They pride themselves in doing the right thing

Excellence – They always ensure to bring their best to work

Innovation – Highly innovative and looking for better ways to solve critical problems

Accountability – They demonstrate high level of responsibility and obedience

Inclusion –Invites, shares and includes

Trust – Trust-driven, and always maintaining utmost honesty

Community – Community-driven and always striving to give back to their communities

Applebee’s Waitress Job Description

Below is Applebee’s Waitress Job Description to guide you through their requirements.

Are you an outgoing, upbeat waitress who can connect with guests and meet and anticipate their needs to provide an exceptional dining experience that keeps them coming back?

Do you possess great communication skills and the ability to work as part of a dynamic team?

Are you someone with tons of energy, great attention to detail, and an awesome personality?

If your response to the above questions is yes, you are certainly the candidate Applebee’s is looking to offer the waitress position.

Job Types : Full-time, Part-time

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Referral program
• Vision insurance
• Physical setting:

Casual Dining Restaurant Schedule: Day & Night shift

Work Location: One location

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Applebee’s Server Job Description

Below is Applebee’s Server Job Description to guide you through their requirements.

Join Our Growing Team Today at Applebee’s!!

Working as an Applebee’s Server, you will strive to be our guests’ first and last impression.

You must demonstrate a friendly demeanor, able to make recommendations, and always ready to provide service excellence to our guests.

You will work hard and have a great time doing it. 

Compensation and Benefits

• Competitive Wages $10-$30 an hour ($2.13 an hour plus tips)
• 50% Employee Dining Discount – at work AND days off
• Flexible schedules
• Medical, Dental and Vision benefits available
• Perks and Discount program on the things you love including electronics, cell phone, restaurant discounts and more
• Opportunities for Career Advancement

Job Requirements

• Positive attitude and willingness to learn
• Communicate professionally with all customers, staff, and supervisors
• Demonstrate hospitality and exhibit knowledge of food service industry
• Take pride in providing quality food & excellent service to our guests
• Must be able to follow proper food handling and preparation guidelines
• Must have mobility for long periods of up to four (4) hours in length
• Must be able to safely reach, bend, stoop and frequently lift up to 25 pounds
• Must be at least 21 years old
• Day, Evening and Weekend hours available
• Experience a plus BUT not necessary

Weekly day range

• Monday to Friday
• Weekend availability

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Applebee’s Host Job Description

Find below Applebee’s Host Job Description to guide you through their requirements.

Are you an individual who demonstrates an energetic and outgoing personality?

Are you awesome at turning strangers into friends and making everyone feel welcome with your pleasant demeanor?

If yes, we are looking for you to fill our open position for a Host here at Applebee’s.

The role of the host is essential because you make the first and last impression on our guests, and we want it to be a great one!

We do not need your prior experience; bring a warm and friendly personality, and we’ll provide the training!

Do you think you’ve got what it takes?  

Job Types: Full-time, Part-time

• Personal days/PTO

Schedule: Day & Night shift

Applebee’s Dishwasher Job Description

Find below Applebee’s Dishwasher Job Description to guide you through their requirements.

Join Our Growing Team Today!!

Here at Applebee’s, we make our amazing menu items worth coming back for.

Our chosen candidate must be a team player and able to work in a fast-paced environment.

You will work hard and have a great time doing it! 

No experience necessary – Must be 16 or older

Competitive Wages

• Dishwashers $12-14 per hour. More with experience
• Work today, get paid TODAY with Daily Pay
• Free meal (up to $12) when working and 50% Employee Dining Discount on days off
• Perks and Discount program on the things you love including electronics, cell phone, restaurant deals and more
• Opportunities for Career Advancement. 50% of our managers are promoted from within!
• Demonstrate a positive attitude with an ability and willingness to learn
• Be polite and respectful with all guests, staff, and supervisors
• Demonstrate hospitality and show your knowledge of food service industry
• Ability to remain stationary for long periods of up to four (4) hours in length
• Possession of finger and hand dexterity for using small tools and equipment
• Must be 16 years old

Applebee’s Restaurant Cook Job Description

Find below Applebee’s Restaurant Cook Job Description to guide you through their requirements.

• Must be able to safely reach, bend, stoop and frequently lift up to 50 pounds
• Must be able to speak clearly and listen attentively to employees and dining room staff
• Must be 18 years old

Applebee’s Expo Job Description

Find below Applebee’s Expo Job Description to guide you through their requirements.

An Expo at Applebee’s is responsible for coordinating food flow from the line to the restaurant’s floor.

Usually, they are the most important link between guests and the kitchen.  Job tasks of an Expo:

• Garnish hot food
• Ensure the correctness of all orders
• Loading trays
• Plates presentation
• Stock and restock stations
• Working in teamwork and executing other side work duties

Applebee’s Shift Supervisor Job Description

Job tasks of Applebee’s Shift Supervisor:

• Managing the restaurant’s daily operations during a shift
• Conducting performance reviews
• Monitoring and recording workers’ work habits and ensuring timely completion of assigned tasks
• Maintaining topnotch positive guest experiences and high productivity throughout the shift
• Reporting any issue to the production supervisor or shift manager
• Assigning tasks to junior employees

Applebee’s Assistant Manager Job Description

Applebee’s Assistant Manager experiences lots of face time with employees and guests at the workplace.

These workers act as quality control by training employees on adherence to company policies to achieve customer excellence.  Applebee’s Assistant Manager Job Tasks:

• Ensuring a safe and healthy environment for staff and guests through full adherence to sanitation and safety standards
• Supervising current employees and training new ones for consistent provision of excellent service
• Assisting the manager manage the restaurant’s business segment operations like service and staffing
• Scheduling maintenance appropriately
• Reporting all meetings

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Applebee’s Manager Job Description

Applebee’s Manager job description encompasses managing multiple tasks, including hiring, training, and scheduling workers.

The manager is also responsible for resolving conflicts, delegating work, and overseeing the restaurant’s operations. 

Applebee’s Manager Job Tasks:

• Being a team leader in back-of-house and front-of-house groups
• Measuring guests’ satisfaction and exceeding their expectations
• Communicating with representatives from the corporate offices
• Filling out paperwork
• Placing inventory orders

What Is Applebee’s Orientation Like?

Applebee’s orientation, according to the employee report, involves watching videos, after which answering a set of questions.

They also mentioned that orientation into the company is very detailed and provides an excellent understanding of how to perform at the workplace.

Orientation time takes around three days for new employees to complete.

A typical day’s orientation spans four to five hours at a stretch.

It’s best to dress in white collared shirt, black shoes, and black slacks for such an orientation. 

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Is Applebee’s A Good Place To Work?

A report by  Comparably  revealed that 

“Out of 1086 Applebee’s employee reviews, 60% were positive. 

The remaining 40% were constructive reviews to help Applebee’s improve their work culture. 

The Product team, with 74% positive reviews, reports the best experience at Applebee’s compared to all other departments at the company. 

The Marketing team offered the most constructive feedback, with 52% of that department’s reviews being productive.”

By the stats above, it is safe to say that Applebee’s is a very good employer.

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Further Reading

Why You Shouldn’t Rely on AI to Write Your Resume

How Many Jobs are Available in Precious Metals? 2024 Best Guide

It’s Okay to Quit (Your Job)

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What Does an Applebee’s Manager Do?

Find out what an Applebee's Manager does, how to get this job, and what it takes to succeed as an Applebee's Manager.

Applebee’s is a casual dining restaurant chain that serves a variety of American-style dishes. It is one of the largest casual dining chains in the world, with over 2,000 locations in the United States and around the world.

A manager at Applebee’s is responsible for overseeing the day-to-day operations of the restaurant. This includes managing staff, ensuring customer satisfaction, and maintaining the restaurant’s cleanliness and safety standards. Managers also handle customer complaints, resolve conflicts, and ensure that all staff members are following company policies and procedures. They also work with the restaurant’s leadership team to develop strategies to increase sales and profitability.

Applebee’s Manager Job Duties

An Applebee’s Manager typically has a wide range of responsibilities, which can include:

• Lead and motivate a team of employees to ensure that all guests receive exceptional service
• Ensure compliance with company policies, procedures, and standards in the restaurant
• Monitor food quality and presentation, ensuring that all dishes are prepared according to Applebee’s recipes and specifications
• Manage inventory levels and order supplies as needed
• Train new staff members on proper safety and sanitation protocols
• Handle customer complaints and resolve conflicts between customers and staff
• Develop strategies to increase sales and profitability
• Create weekly schedules for staff based on projected business volume
• Track labor costs and other expenses to stay within budget
• Maintain accurate records of employee performance and attendance
• Conduct regular meetings with staff to discuss goals and objectives
• Participate in local marketing initiatives to promote the restaurant

Applebee’s Manager Salary

The salary for a Manager at Applebee’s is determined by a variety of factors. These include the size of the restaurant, the location, the number of employees managed, the number of years of experience, and the level of responsibility. Additionally, the company’s overall performance and budget may also influence the salary for this position.

• Median Annual Salary: $68,955 ($33.15/hour)
• Top 10% Annual Salary: $94,600 ($45.48/hour)

Applebee’s Manager Job Requirements

To be hired as a Manager at Applebee’s, applicants must have a minimum of two years of restaurant management experience. A Bachelor’s degree in hospitality or a related field is preferred, but not required. Applicants must also have excellent customer service and communication skills, as well as the ability to lead and motivate a team. Additionally, applicants must be able to work flexible hours, including nights and weekends. A valid driver’s license and reliable transportation are also required. Finally, applicants must be able to pass a background check and drug test.

Applebee’s Manager Skills

Applebee’s Manager employees need the following skills in order to be successful:

Motivation: As a manager, you can motivate your team by providing them with opportunities for professional growth. You can also motivate them by offering incentives for reaching company goals. For example, if you notice that your team is having a hard time reaching their sales goals, you can offer a bonus to the team member who sells the most.

Delegation: As a manager, you have many responsibilities, including managing a team of employees. You can delegate tasks to your team members to free up your time to focus on other responsibilities. For example, you can delegate tasks like interviewing job candidates, ordering supplies and managing employee schedules.

Problem Solving: As a manager, you may be responsible for resolving customer complaints, handling employee issues and resolving issues with suppliers. Your ability to solve problems can help you maintain a positive work environment and keep your restaurant running smoothly. You can also use problem-solving skills to help you develop new ideas for improving your restaurant’s operations.

Communication Skills: Communication skills are necessary for any managerial position. As a restaurant manager, you need to be able to communicate effectively with your staff, customers and corporate representatives. You need to be able to explain company policies, answer employee questions and resolve issues. You also need to be able to communicate effectively with customers to ensure they have a positive experience.

Team Building: Team building is the ability to foster a positive work environment and encourage collaboration among your employees. As a manager, you can use team building skills to help your team grow and develop. For example, you can hold team-building activities like a monthly lunch where you can discuss work-related topics and encourage your team to share their ideas.

Applebee’s Manager Work Environment

Applebee’s managers typically work a 40-hour week, although they may be required to work additional hours during peak business periods. Managers are expected to be on their feet for long periods of time, and they must be able to handle the physical demands of the job, such as lifting and carrying heavy items. Managers must also be able to handle the stress of dealing with customers, employees, and other managers. They must be able to multitask and handle multiple tasks at once. Applebee’s managers must also be able to travel to other locations for training and meetings.

Applebee’s Manager Trends

Here are three trends influencing how Applebee’s Manager employees work.

Work-Life Balance

Work-life balance is becoming increasingly important for Applebee’s managers. With the rise of remote work, it has become more difficult to separate work and home life. Managers need to be aware of how their employees are managing their time and workloads in order to ensure that they are not overworking themselves or burning out.

Managers should also consider implementing flexible working hours and policies that allow employees to take breaks throughout the day. This will help create a healthier work environment and increase productivity. Additionally, managers should provide resources such as mental health support and stress management techniques to help employees manage their work-life balance.

Empowering Employees To Do Their Best Work

Applebee’s managers are increasingly recognizing the importance of empowering their employees to do their best work. This trend is driven by a desire to create an environment where employees feel valued and respected, as well as motivated to perform at their highest level.

Managers are focusing on providing employees with autonomy and ownership over their roles, while also offering support and guidance when needed. They are also encouraging collaboration between teams and departments, which helps foster creativity and innovation. Finally, they are investing in training and development opportunities for employees so that they can stay up-to-date on industry trends and hone their skills. By understanding this emerging trend, Applebee’s managers will be better equipped to lead their teams effectively and ensure that everyone is working together towards common goals.

Incorporating Diversity and Inclusion Initiatives

Applebee’s managers are increasingly being tasked with incorporating diversity and inclusion initiatives into their operations. This trend is driven by the need to create a more inclusive workplace, where employees of all backgrounds feel respected and valued.

Applebee’s managers must be aware of this emerging trend in order to ensure that they are creating an environment that is welcoming to everyone. They should also strive to hire a diverse staff and provide training on how to recognize and address any potential issues related to discrimination or bias. Additionally, Applebee’s managers should look for ways to promote diversity and inclusion within their teams, such as through mentorship programs and other initiatives.

Advancement Prospects

Applebee’s managers have the potential to move up the corporate ladder. With experience, they may be promoted to district manager, regional manager, or even higher positions. District managers are responsible for overseeing multiple restaurants in a given area, while regional managers oversee multiple districts. Applebee’s also offers a management training program that can help managers learn the skills they need to move up in the company.

Interview Questions

Here are five common Applebee’s Manager interview questions and answers.

1. What is your least favorite thing about working in a restaurant environment?

This question can help the interviewer determine if you are a good fit for Applebee’s. They want to know that you enjoy working in a restaurant environment and that you have some passion for it. Your answer should show that you love working with customers, interacting with coworkers and helping others.

Example: “My least favorite thing about working in a restaurant is when I get busy and forget to take care of one of my tables. It makes me feel so bad when I realize I forgot to refill someone’s drink or didn’t bring them their food right away. I always make sure to apologize and offer something on the house as an apology. I also try to give them extra attention until they are ready to leave.”

2. What qualities do you think make for a good manager?

This question can help the interviewer determine if you have the qualities they look for in an Applebee’s manager. Use your answer to highlight a few of your strongest skills and how they relate to management.

Example: “I think that managers should be able to communicate effectively with their team members, customers and upper management. I am always open to feedback from my coworkers and actively seek out ways to improve my communication style. In my last role as a server, I started a weekly staff meeting where we discussed our goals for the week and any concerns or questions we had about our work environment. This helped me get to know my coworkers better and allowed them to feel comfortable approaching me with questions.”

3. Have you ever had trouble balancing your personal life with your professional life?

This question can help interviewers understand how you manage your time and responsibilities. Use examples from your past to explain how you balance work with other aspects of your life, such as family or hobbies.

Example: “In my previous position at a local restaurant, I worked evenings and weekends while also taking online classes for my bachelor’s degree. It was challenging to balance schoolwork with my job, but I found that setting aside specific times each day to complete assignments helped me stay on track. I would wake up early in the morning to study before work, take breaks during my shift to review notes and finish assignments after work.”

4. What kind of experience do you have managing staff members?

Applebee’s managers must be able to effectively lead their staff members. They need to know how to motivate and inspire their employees, as well as provide them with the tools they need to succeed in their roles. Your answer should show that you have experience managing a team of people and can handle any challenges that may arise.

Example: “I’ve been working as a server at Applebee’s for five years now. During this time, I’ve learned what it takes to manage a large group of people. I’ve had to deal with everything from scheduling conflicts to employee complaints. I feel confident that I could use my previous experiences to successfully lead a team of Applebee’s managers.”

5. Describe your leadership style.

Applebee’s managers need to be strong leaders who can motivate their team members and help them succeed. When answering this question, it can be helpful to describe your leadership style in detail and explain how you use your skills as a leader to benefit the restaurant and its employees.

Example: “I believe that my leadership style is collaborative. I like to work with my team members to find solutions to problems and make decisions together. I think this approach helps everyone feel more invested in the process of making changes or solving issues at work. In addition, I try to encourage open communication among my staff so they feel comfortable sharing ideas and concerns with me.”

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Applebee’s Job Application & Career Guide

by Natalie Goldberg | Feb 8, 2017 | Restaurant Jobs | 0 comments

Applebee’s careers represent incredible opportunities for those who want to further their career in the restaurant industry.

Applebee’s Employment Opportunities – Overview

Applebee’s offers three main sections of employment to which you can apply online, as follows.

·         Hourly Team Members

·         Restaurant Management

·         Support Center/Corporate Office

Below each section, you will find a Get Started button as well as a field where you have to fill in your zip code. Once you do, hit the button and the page will redirect you to all the locations with job openings in your designated area.

Each location has an Apply Online button which will take you to the jobs themselves .

Applebee’s Application Process

The easiest way to find Applebee’s jobs is to go directly to the company’s official site,  www.applebees.com . On the bottom of the page, candidates will find the link to the Applebee’s careers section, where all the Applebee’s available positions are listed. By clicking on it,  candidates will be redirected to the page where they can begin their search.

Screenshot from the Applebees Careers page

There are two ways to apply at Applebee’s.

The first one is to apply in person, by going to a specific restaurant and leaving the resume. This also means that the candidate will have to fill the Applebee’s jobs and employment form on the spot, which can take a while. The second option is to apply online, directly on the  Applebee’s  careers page.

To apply for Applebee’s jobs, candidates need to first  choose one of the Applebee’s available positions . To do this, they must enter their  zip code  and the system will show a search page. On this page, candidates can search by keyword, field of activity, state, and city. After the candidate chooses one of these methods, or all, Applebee’s application system will generate a list of all the available Applebee’s jobs in that area that match the search criteria. Candidates will then need to pick one of the available positions by clicking on its name, and then the  “Apply”  button to begin the Applebee’s online application process.

Screenshot from the Applebees Careers page – Applebees Application Process

A new window will appear, and the candidate needs to  create a profile into the Applebee’s application system.  This is easily done by providing the  name, email address, a username, and a password.  Once the candidate has registered into the system, he or she can now begin to fill the Applebee’s jobs and employment form. The first step is to give the full name, current residence details, and even a phone number, if the candidate thinks it necessary.

Capital One Careers Page – Overview of Available positions.

Not all this information is mandatory, only the full name and an email address, but it is a good idea to fill all the boxes, especially the phone number one, so that the candidate can be easily reached.   The next step is to attach a resume.  Again, this is not mandatory, but if the candidate has one, it is a good idea to upload it. Some of the information in it especially about education and prior work experience will be pre-filled in the jobs and employment form, and it will shorten the time it takes to complete the Applebee’s application process.

After uploading the resume, some details about the candidate’s education are required.

To write them, simply click on the  “Add”  button and a pop-up box will appear, where all the information needs to be filled in a specific format. The same will happen during the next step, the one about any prior work experience.

After completing this step, it is time for the candidate to go through a questionnaire which has the following questions:

• Are you 18 years of age or older?
• For bartender applicants in AL, CA, DE, IN, NE, NM, OH, OR, and WA: Are you 21 years of age or older?
• For bartender applicants in ID and servers in OH: Are you 19 years of age or older?
• Have you ever worked for this company before? If yes: Where and when?
• Do you have a relative currently working for Apple American Group?
• If you answered yes, what is the name of the relative and where do they work?
• Have you been convicted of any criminal offense other than minor traffic violations? (OR, NJ, MASS, RI, MN and San Francisco applicants should not respond.)

In this questionnaire, the candidate needs to also state his or her availability, Monday to Sunday, morning and afternoon. The next part of the questionnaire is made of  six statements  to which the candidate needs to agree. In short, you will be asked to certify that all the info is correct and accurate, that you want to apply to Applebee’s and are not forced to do so and that the company can terminate your contract at any time, without prior notice.

Once the candidates have agreed to all these statements and have answered all the questions, one more questionnaire follows, and it is about the race and gender of the candidates. Answering these questions is mandatory, but the company says that the answers have no impact on the chances of being hired.

The last step of the Applebee’s job application process is the  review of the information provided,  and candidates also have the option of releasing their profile in order to be considered for other Applebee’s employment opportunities as well.

The final step is to click on the  “Send Application Now”  button, and the Applebee’s application process is now complete.

Applebees Job Applications

Applebee’s Job Openings

1. applebee’s server job description.

Applebee’s Server Job Duties

Applebees Servers are the ones who interact and serve the customers. They are responsible for taking food and drinks orders, and serving them to the customers. Sometimes, they are required to assist with the food preparation.

Applebee’s Server Job Requirements

They need to have a good memory to be able to properly cater to customers’ needs, and need to be able to stand and walk for the duration of the shift. What all Applebee’s Servers must have are very good communication and people skills, because the company expects and demands great customer service. There are no special requirements when it comes to education. Also, those with no prior work experience are welcomed to apply for Applebee’s, and all new hires will be in training for the first week. Applebee’s Server Salary & Benefits

The  minimum hourly pay for Applebee’s Servers begins at $2, and can go as high as $10 , depending on location, work experience, and the type of job performed.

Applebee’s Server Work Schedule

The working hours are traditional for this job.

2. Assistant General Manager Job Description

Assistant General Manager Duties

The Assistant Manager supervises all the daily activities and makes sure that all Applebee’s employees respect the food safety standards, that the restaurant is properly maintained and cleaned, and that all the shifts are covered. Other responsibilities include the assistance of the General Manager in hiring and training Applebees employees. These are Applebee’s careers that also rely on great customer service, so very good communication and people skills are a must. Assistant General Manager Requirements

There are no major requirements for these Applebee’s careers, other than a high-school diploma or equivalent, and some previous work experience. Previous Applebee’s work experience is preferred, but not mandatory. All management Applebee’s employees are trained on the job.

Assistant General Manager Salary & Benefits

The yearly salary of an Applebee’s Restaurant / Assistant General Manager begins at $44,000, and can go as high as  $61,000.

Assistant General Manager Work Schedule

An Assistant Manager at Applebee’s will be asked to work a typical schedule, while some overtime might also be required.

3. Cook/Prep Cook/Line Cook Job Description

Cook Job Duties

As the job title suggests, a cook at Applebee’s will be asked to prepare the food via frying, grilling, boiling, and so on. Apart from that, the cook will have to plate the dishes according to the restaurant’s specifications.

Cook Job Requirements

The candidate must know how to prepare food, have some prior experience in the field, assemble plates, work standing up for at least six hours, and lift very heavy pots and pans.

Cook Salary & Benefits

A Cook’s salary at Applebee’s start at $7 and it can go as high up as $16.

Cook Work Schedule

The working schedule for a Cook at Applebee’s in a typical one, depending on the type of cook position you are applying for. For example, some are only part time.

Applebee’s Employee Benefits

• free food or substantially discounted meals
• free training
• reasonably flexible schedule
• medical insurance
• some paid time off

Applebee’s Application & Interview Tips

• go through all the Applebee’s application process and complete every step of it .
• list a few persons who might be able to give some references
• write if you have some hours or days during which you cannot work in the Applebees job application form.
• Dress nicely , usually in business casual attire
• Always smile and be friendly
• Be calm and don’t fidget
• Act confident
• Do not interrupt when spoken to

Unless you have been asked a Yes or No question, give more detailed and specific interview answers.For more Tips & Tricks on how to ace your interview, feel free to check out our Wendy’s Job Application & Career Guide .

Summary of Employee Benefits according to Glassdoor

Frequently Asked Applebee’s Interview Questions

• Why do you want to work at Applebee’s?
• What is your favorite Applebee’s dish?
• How do you deal with upset customers?
• What is your availability?
• What experience do you have serving?
• What can you say about yourself?

Applebee’s Opening Hours

Usually,   restaurants begin their program at 11 in the morning   and operate until midnight, in most days of the week. However, some locations stay open until 1 in the morning on Fridays, Saturdays, and Sundays.

During various holidays, the schedule remains more or less the same, varying a bit according to location. The holidays during which all United States Applebee’s restaurants are closed are Thanksgiving and Christmas.

Applebee’s Contact Information

Official site:   www.applebees.com

Official career site:   Applebee’s careers

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Applebee’s Job Application and Career Guide

Applebee’s is a restaurant chain that serves American food in a casual environment. In this Applebee’s job application and careers guide, you’ll have all the information you need to put your best foot forward in trying to get hired.

A job application for Applebee’s is not best suited for people who just want a job. This company wants people who are serious about their career, and it wants you to become part of their family.

Working at Applebee’s

Applebee’s has a very clear vision for its future. It wants to be the “most fun place in America.” The company is focused on well-being, happiness, and teamwork.

However, it can be challenging to work at Applebee’s because of the demanding hours for servers, who need to maintain a fast pace during both lunchtime and dinner rush periods. However, working at this restaurant is rewarding if you like the atmosphere created by the customers who come for a delicious meal or drink after a long day at work.

It is very common for Applebee’s employees to be teenagers who are looking for summer jobs or part-time jobs to help with their finances while they are in high school.

Applebee’s Pay

Employees can find out what they will be paid by talking to their managers or reviewing the company’s career opportunities pages on the main website.

Applebee’s pays its employees average hourly wages of approximately $10.25 per hour before tips, depending on your store’s location. Entry-level managers can make up to $30,000 annually, while top executives can make over $100,000.

Applebee’s Careers to Choose From

Applebee’s offers a large variety of careers, and these are all part-time or full-time positions that are available in restaurants across the country.

Applebee’s also hires workers at all levels of management, from assistant managers to general managers, who are responsible for running the daily operations. These professionals have input in departmental budgets, staffing needs, marketing campaigns, annual budgets, and training programs.

Applebee’s Host

As an Applebee’s host, you are responsible for providing a warm welcome to all guests entering the restaurants while managing the flow of traffic to ensure an enjoyable experience. In addition, you’ll help set the atmosphere by being attentive and friendly with customers while maintaining a neat appearance.

You’ll also take care of every detail from greeting guests to providing them with menus and assisting them with questions about beverages, desserts, appetizers, and entrées.

Applebee’s Server

You’ll also be answering any guest questions about menu items or specials, making sure guests have all the modern conveniences they need during their time at the restaurant (e.g., additional condiments or napkins). Not only that, but you’ll also be responsible for clearing tables.

Applebee’s Sanitation Specialist

Applebee’s dishwasher.

Applebee’s is hiring dishwashers to do the dishes during specified times, so some of these jobs are part-time. Of course, some restaurants hire these workers on a full-time basis, too.

Applebee’s Carside

Applebee’s is looking for a great team player to be part of their Carside team. The idea behind the Carside job is that customers will be able to order their food online and then pick it up from a designated spot, allowing them to avoid the wait at the restaurant.

As an Applebee’s carside crew member, you are responsible for helping maintain the cleanliness, organization, and safety of the car-side dining environment. You are also responsible for greeting guests with enthusiasm and ensuring that all orders are accurate and delivered promptly.

Applebee’s Bartender

A person who works as a bartender at this restaurant typically has to be at least 18 years old. A bartender also should be knowledgeable about alcoholic beverages and mix different types of drinks.

Applebee’s Food Expediter

The Food Expediter will:

Applebee’s Line Cook

You’ll work in an environment where it is fast-paced and everyone is working together to get the job done. The line cook must be able to work well in a team, have good customer service skills, and enjoy working with people.

Applebee’s Shift Supervisor

Applebee’s assistant manager.

In this position, you will help manage the restaurant, which includes leading the team in achieving and maintaining operational excellence by following safety and sanitation standards. You’ll oversee customer service, food safety, operations, and any other responsibilities delegated by the General Manager.

Applebee’s General Manager

These managers work with restaurant teams to execute the business plan and manage the financial performance of their restaurants. They also oversee the restaurant’s operations and execution of marketing objectives for their restaurants.

It’s also important for these employees to effectively supervise their management team to deliver a great guest experience. In this job, you’ll also be responsible for maintaining and improving profitability through effective cost control, supply management, and pricing decisions.

How to Apply at Applebee’s

To begin, visit the careers page on their website and then follow the online instructions. You can also download Applebee’s job applications PDF from here and present them in person.

Applebee’s Application Process

The hiring process starts with submitting an online job application . After the submission, the company will contact you to set up an interview if they are interested in hiring you. The application process varies with the position.

For example, if you are applying for a management position where experience is required, you may have to wait more than a week before they can get back to you on your application. But if you applied to be a server where no experience is required, they will usually get back to you within 2 days.

The entire process typically takes a couple of weeks from start to finish if all goes smoothly with no issues. If you need to check on your Applebee’s job application status, you can check in your online profile or, even better, visit the store you applied to and inquire.

Applebee’s Interview Questions

Applebee’s interview questions are mainly aimed at getting to know the candidates better. They might ask about your general skills, previous work experience, strengths and weaknesses, salary expectations, and why you want to work there. They also ask for your availability for the position.

Minimum Age to Work at Applebee’s

Applebee’s has a minimum hiring age of 16 years old. This is the lowest age requirement among the big restaurant chains.

Applebee’s Background Check

In the past, Applebee’s has been accused of hiring convicted criminals. In response to these allegations, the company has stated that they do a background check on all potential employees.

Does Applebee’s drug test? 

Applebee’s does not have an official policy on drug testing. However, some employees have reported that they were told that they would be drug tested when they were being hired.

The company does not regularly drug test their employees, but they will be conducting random tests over the next year at various locations around the country. They will also conduct periodic screenings for alcohol consumption and tobacco use with permission from the employee.

Does Applebee’s hire felons?

Applebee’s has been in the news for hiring felons as a means of second chances. Therefore, a felon can submit an Applebee’s job application online and have a chance to get hired.

Restaurant History

The company was founded by Bill and T. J. Palmer in November 1980 in Atlanta, Georgia. It specializes in various styles of American cuisine, including traditional American dishes, seafood, Italian dishes, and Mexican dishes.

Applebee’s Benefits

Final thoughts.

Applebee’s is a fair place to work at. The company offers a competitive salary, benefits, and career opportunities for its employees.

The company has approximately 2,000 restaurants and the number of restaurants continues to grow as they enter new markets. Applebee’s also offers opportunities for advancement within the company.

With an above-average rating in most areas, this company scores poorly when it comes to compensation and benefits. For instance, only 34% of employees would recommend working at this restaurant chain to a friend.

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Applebee’s Bartender

Applebee’s bartender job description & interview, job description and duties.

What Does a Applebee’s Bartender Do?

An Applebee’s bartender takes and prepares drink orders for customers. In addition to customer service, bartenders must also act as bar backs at most locations. Specific job duties include keeping a clean work station, interfacing with customers, serving drinks, and ringing up sales.

Basic Hiring Requirements

Most bartenders work on foot and stand for hours at a time. Bartender jobs require basic mathematic skills and the ability to effectively communicate with customers in a friendly manner. Applebee’s also looks for energetic and motivated workers during the hiring process.

What Kind of Training and Certification is Needed?

Depending on the state or location, Applebee’s bartenders may need to complete certification courses prior to employment; however, many Applebee’s restaurants offer on-site training for bartenders. Most states also require restaurants only hire bartender applicants 18 and older. Specific age requirements vary state to state.

Salary and Compensation

How Much Do They Get Paid?

An average work day for an Applebee’s bartender consists of a single shift. Some bartenders may work part-time or full-time. Pay starts around $2.00 per hour for new-hire bartenders and ranges up to $11.00 per hour for more experienced employees. The average hourly wage is about $6.00. Bartenders typically earn cash tips, as well.

Other Available Benefits

In addition to base salary, Applebee’s may offer employee benefits, such as restaurant discounts or healthcare coverage, to bar workers. Employment benefits and worker pay scales vary by experience and restaurant location.

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