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Critical Thinking

Developing the right mindset and skills.

By the Mind Tools Content Team

We make hundreds of decisions every day and, whether we realize it or not, we're all critical thinkers.

We use critical thinking each time we weigh up our options, prioritize our responsibilities, or think about the likely effects of our actions. It's a crucial skill that helps us to cut out misinformation and make wise decisions. The trouble is, we're not always very good at it!

In this article, we'll explore the key skills that you need to develop your critical thinking skills, and how to adopt a critical thinking mindset, so that you can make well-informed decisions.

What Is Critical Thinking?

Critical thinking is the discipline of rigorously and skillfully using information, experience, observation, and reasoning to guide your decisions, actions, and beliefs. You'll need to actively question every step of your thinking process to do it well.

Collecting, analyzing and evaluating information is an important skill in life, and a highly valued asset in the workplace. People who score highly in critical thinking assessments are also rated by their managers as having good problem-solving skills, creativity, strong decision-making skills, and good overall performance. [1]

Key Critical Thinking Skills

Critical thinkers possess a set of key characteristics which help them to question information and their own thinking. Focus on the following areas to develop your critical thinking skills:

Being willing and able to explore alternative approaches and experimental ideas is crucial. Can you think through "what if" scenarios, create plausible options, and test out your theories? If not, you'll tend to write off ideas and options too soon, so you may miss the best answer to your situation.

To nurture your curiosity, stay up to date with facts and trends. You'll overlook important information if you allow yourself to become "blinkered," so always be open to new information.

But don't stop there! Look for opposing views or evidence to challenge your information, and seek clarification when things are unclear. This will help you to reassess your beliefs and make a well-informed decision later. Read our article, Opening Closed Minds , for more ways to stay receptive.

Logical Thinking

You must be skilled at reasoning and extending logic to come up with plausible options or outcomes.

It's also important to emphasize logic over emotion. Emotion can be motivating but it can also lead you to take hasty and unwise action, so control your emotions and be cautious in your judgments. Know when a conclusion is "fact" and when it is not. "Could-be-true" conclusions are based on assumptions and must be tested further. Read our article, Logical Fallacies , for help with this.

Use creative problem solving to balance cold logic. By thinking outside of the box you can identify new possible outcomes by using pieces of information that you already have.

Self-Awareness

Many of the decisions we make in life are subtly informed by our values and beliefs. These influences are called cognitive biases and it can be difficult to identify them in ourselves because they're often subconscious.

Practicing self-awareness will allow you to reflect on the beliefs you have and the choices you make. You'll then be better equipped to challenge your own thinking and make improved, unbiased decisions.

One particularly useful tool for critical thinking is the Ladder of Inference . It allows you to test and validate your thinking process, rather than jumping to poorly supported conclusions.

Developing a Critical Thinking Mindset

Combine the above skills with the right mindset so that you can make better decisions and adopt more effective courses of action. You can develop your critical thinking mindset by following this process:

Gather Information

First, collect data, opinions and facts on the issue that you need to solve. Draw on what you already know, and turn to new sources of information to help inform your understanding. Consider what gaps there are in your knowledge and seek to fill them. And look for information that challenges your assumptions and beliefs.

Be sure to verify the authority and authenticity of your sources. Not everything you read is true! Use this checklist to ensure that your information is valid:

• Are your information sources trustworthy ? (For example, well-respected authors, trusted colleagues or peers, recognized industry publications, websites, blogs, etc.)
• Is the information you have gathered up to date ?
• Has the information received any direct criticism ?
• Does the information have any errors or inaccuracies ?
• Is there any evidence to support or corroborate the information you have gathered?
• Is the information you have gathered subjective or biased in any way? (For example, is it based on opinion, rather than fact? Is any of the information you have gathered designed to promote a particular service or organization?)

If any information appears to be irrelevant or invalid, don't include it in your decision making. But don't omit information just because you disagree with it, or your final decision will be flawed and bias.

Now observe the information you have gathered, and interpret it. What are the key findings and main takeaways? What does the evidence point to? Start to build one or two possible arguments based on what you have found.

You'll need to look for the details within the mass of information, so use your powers of observation to identify any patterns or similarities. You can then analyze and extend these trends to make sensible predictions about the future.

To help you to sift through the multiple ideas and theories, it can be useful to group and order items according to their characteristics. From here, you can compare and contrast the different items. And once you've determined how similar or different things are from one another, Paired Comparison Analysis can help you to analyze them.

The final step involves challenging the information and rationalizing its arguments.

Apply the laws of reason (induction, deduction, analogy) to judge an argument and determine its merits. To do this, it's essential that you can determine the significance and validity of an argument to put it in the correct perspective. Take a look at our article, Rational Thinking , for more information about how to do this.

Once you have considered all of the arguments and options rationally, you can finally make an informed decision.

Afterward, take time to reflect on what you have learned and what you found challenging. Step back from the detail of your decision or problem, and look at the bigger picture. Record what you've learned from your observations and experience.

Critical thinking involves rigorously and skilfully using information, experience, observation, and reasoning to guide your decisions, actions and beliefs. It's a useful skill in the workplace and in life.

You'll need to be curious and creative to explore alternative possibilities, but rational to apply logic, and self-aware to identify when your beliefs could affect your decisions or actions.

You can demonstrate a high level of critical thinking by validating your information, analyzing its meaning, and finally evaluating the argument.

Critical Thinking Infographic

See Critical Thinking represented in our infographic: An Elementary Guide to Critical Thinking .

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How to build critical thinking skills for better decision-making

It’s simple in theory, but tougher in practice – here are five tips to get you started.

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Have you heard the riddle about two coins that equal thirty cents, but one of them is not a nickel? What about the one where a surgeon says they can’t operate on their own son?

Those brain teasers tap into your critical thinking skills. But your ability to think critically isn’t just helpful for solving those random puzzles – it plays a big role in your career. 

An impressive 81% of employers say critical thinking carries a lot of weight when they’re evaluating job candidates. It ranks as the top competency companies consider when hiring recent graduates (even ahead of communication ). Plus, once you’re hired, several studies show that critical thinking skills are highly correlated with better job performance.

So what exactly are critical thinking skills? And even more importantly, how do you build and improve them? 

What is critical thinking?

Critical thinking is the ability to evaluate facts and information, remain objective, and make a sound decision about how to move forward.

Does that sound like how you approach every decision or problem? Not so fast. Critical thinking seems simple in theory but is much tougher in practice, which helps explain why 65% of employers say their organization has a need for more critical thinking. 

In reality, critical thinking doesn’t come naturally to a lot of us. In order to do it well, you need to:

• Remain open-minded and inquisitive, rather than relying on assumptions or jumping to conclusions
• Ask questions and dig deep, rather than accepting information at face value
• Keep your own biases and perceptions in check to stay as objective as possible
• Rely on your emotional intelligence to fill in the blanks and gain a more well-rounded understanding of a situation

So, critical thinking isn’t just being intelligent or analytical. In many ways, it requires you to step outside of yourself, let go of your own preconceived notions, and approach a problem or situation with curiosity and fairness.

It’s a challenge, but it’s well worth it. Critical thinking skills will help you connect ideas, make reasonable decisions, and solve complex problems.

7 critical thinking skills to help you dig deeper

Critical thinking is often labeled as a skill itself (you’ll see it bulleted as a desired trait in a variety of job descriptions). But it’s better to think of critical thinking less as a distinct skill and more as a collection or category of skills. 

To think critically, you’ll need to tap into a bunch of your other soft skills. Here are seven of the most important. 

Open-mindedness

It’s important to kick off the critical thinking process with the idea that anything is possible. The more you’re able to set aside your own suspicions, beliefs, and agenda, the better prepared you are to approach the situation with the level of inquisitiveness you need. 

That means not closing yourself off to any possibilities and allowing yourself the space to pull on every thread – yes, even the ones that seem totally implausible.

As Christopher Dwyer, Ph.D. writes in a piece for Psychology Today , “Even if an idea appears foolish, sometimes its consideration can lead to an intelligent, critically considered conclusion.” He goes on to compare the critical thinking process to brainstorming . Sometimes the “bad” ideas are what lay the foundation for the good ones. 

Open-mindedness is challenging because it requires more effort and mental bandwidth than sticking with your own perceptions. Approaching problems or situations with true impartiality often means:

• Practicing self-regulation : Giving yourself a pause between when you feel something and when you actually react or take action.
• Challenging your own biases: Acknowledging your biases and seeking feedback are two powerful ways to get a broader understanding. 

Critical thinking example

In a team meeting, your boss mentioned that your company newsletter signups have been decreasing and she wants to figure out why.

At first, you feel offended and defensive – it feels like she’s blaming you for the dip in subscribers. You recognize and rationalize that emotion before thinking about potential causes. You have a hunch about what’s happening, but you will explore all possibilities and contributions from your team members.

Observation

Observation is, of course, your ability to notice and process the details all around you (even the subtle or seemingly inconsequential ones). Critical thinking demands that you’re flexible and willing to go beyond surface-level information, and solid observation skills help you do that.

Your observations help you pick up on clues from a variety of sources and experiences, all of which help you draw a final conclusion. After all, sometimes it’s the most minuscule realization that leads you to the strongest conclusion.

Over the next week or so, you keep a close eye on your company’s website and newsletter analytics to see if numbers are in fact declining or if your boss’s concerns were just a fluke. 

Critical thinking hinges on objectivity. And, to be objective, you need to base your judgments on the facts – which you collect through research. You’ll lean on your research skills to gather as much information as possible that’s relevant to your problem or situation. 

Keep in mind that this isn’t just about the quantity of information – quality matters too. You want to find data and details from a variety of trusted sources to drill past the surface and build a deeper understanding of what’s happening. 

You dig into your email and website analytics to identify trends in bounce rates, time on page, conversions, and more. You also review recent newsletters and email promotions to understand what customers have received, look through current customer feedback, and connect with your customer support team to learn what they’re hearing in their conversations with customers.

The critical thinking process is sort of like a treasure hunt – you’ll find some nuggets that are fundamental for your final conclusion and some that might be interesting but aren’t pertinent to the problem at hand.

That’s why you need analytical skills. They’re what help you separate the wheat from the chaff, prioritize information, identify trends or themes, and draw conclusions based on the most relevant and influential facts. 

It’s easy to confuse analytical thinking with critical thinking itself, and it’s true there is a lot of overlap between the two. But analytical thinking is just a piece of critical thinking. It focuses strictly on the facts and data, while critical thinking incorporates other factors like emotions, opinions, and experiences. 

As you analyze your research, you notice that one specific webpage has contributed to a significant decline in newsletter signups. While all of the other sources have stayed fairly steady with regard to conversions, that one has sharply decreased.

You decide to move on from your other hypotheses about newsletter quality and dig deeper into the analytics. 

One of the traps of critical thinking is that it’s easy to feel like you’re never done. There’s always more information you could collect and more rabbit holes you could fall down.

But at some point, you need to accept that you’ve done your due diligence and make a decision about how to move forward. That’s where inference comes in. It’s your ability to look at the evidence and facts available to you and draw an informed conclusion based on those. 

When you’re so focused on staying objective and pursuing all possibilities, inference can feel like the antithesis of critical thinking. But ultimately, it’s your inference skills that allow you to move out of the thinking process and onto the action steps. 

You dig deeper into the analytics for the page that hasn’t been converting and notice that the sharp drop-off happened around the same time you switched email providers.

After looking more into the backend, you realize that the signup form on that page isn’t correctly connected to your newsletter platform. It seems like anybody who has signed up on that page hasn’t been fed to your email list. 

Communication

3 ways to improve your communication skills at work

If and when you identify a solution or answer, you can’t keep it close to the vest. You’ll need to use your communication skills to share your findings with the relevant stakeholders – like your boss, team members, or anybody who needs to be involved in the next steps.

Your analysis skills will come in handy here too, as they’ll help you determine what information other people need to know so you can avoid bogging them down with unnecessary details. 

In your next team meeting, you pull up the analytics and show your team the sharp drop-off as well as the missing connection between that page and your email platform. You ask the web team to reinstall and double-check that connection and you also ask a member of the marketing team to draft an apology email to the subscribers who were missed. 

Problem-solving

Critical thinking and problem-solving are two more terms that are frequently confused. After all, when you think critically, you’re often doing so with the objective of solving a problem.

The best way to understand how problem-solving and critical thinking differ is to think of problem-solving as much more narrow. You’re focused on finding a solution.

In contrast, you can use critical thinking for a variety of use cases beyond solving a problem – like answering questions or identifying opportunities for improvement. Even so, within the critical thinking process, you’ll flex your problem-solving skills when it comes time to take action. 

Once the fix is implemented, you monitor the analytics to see if subscribers continue to increase. If not (or if they increase at a slower rate than you anticipated), you’ll roll out some other tests like changing the CTA language or the placement of the subscribe form on the page.

5 ways to improve your critical thinking skills

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Think critically about critical thinking and you’ll quickly realize that it’s not as instinctive as you’d like it to be. Fortunately, your critical thinking skills are learned competencies and not inherent gifts – and that means you can improve them. Here’s how:

• Practice active listening: Active listening helps you process and understand what other people share. That’s crucial as you aim to be open-minded and inquisitive.
• Ask open-ended questions: If your critical thinking process involves collecting feedback and opinions from others, ask open-ended questions (meaning, questions that can’t be answered with “yes” or “no”). Doing so will give you more valuable information and also prevent your own biases from influencing people’s input.
• Scrutinize your sources: Figuring out what to trust and prioritize is crucial for critical thinking. Boosting your media literacy and asking more questions will help you be more discerning about what to factor in. It’s hard to strike a balance between skepticism and open-mindedness, but approaching information with questions (rather than unquestioning trust) will help you draw better conclusions. 
• Play a game: Remember those riddles we mentioned at the beginning? As trivial as they might seem, games and exercises like those can help you boost your critical thinking skills. There are plenty of critical thinking exercises you can do individually or as a team . 
• Give yourself time: Research shows that rushed decisions are often regrettable ones. That’s likely because critical thinking takes time – you can’t do it under the wire. So, for big decisions or hairy problems, give yourself enough time and breathing room to work through the process. It’s hard enough to think critically without a countdown ticking in your brain. 

Critical thinking really is critical

The ability to think critically is important, but it doesn’t come naturally to most of us. It’s just easier to stick with biases, assumptions, and surface-level information. 

But that route often leads you to rash judgments, shaky conclusions, and disappointing decisions. So here’s a conclusion we can draw without any more noodling: Even if it is more demanding on your mental resources, critical thinking is well worth the effort.

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What is Critical Thinking?

Critical thinking is the ability to think clearly and rationally, understanding the logical connection between ideas.  Critical thinking has been the subject of much debate and thought since the time of early Greek philosophers such as Plato and Socrates and has continued to be a subject of discussion into the modern age, for example the ability to recognise fake news .

Critical thinking might be described as the ability to engage in reflective and independent thinking.

In essence, critical thinking requires you to use your ability to reason. It is about being an active learner rather than a passive recipient of information.

Critical thinkers rigorously question ideas and assumptions rather than accepting them at face value. They will always seek to determine whether the ideas, arguments and findings represent the entire picture and are open to finding that they do not.

Critical thinkers will identify, analyse and solve problems systematically rather than by intuition or instinct.

Someone with critical thinking skills can:

Understand the links between ideas.

Determine the importance and relevance of arguments and ideas.

Recognise, build and appraise arguments.

Identify inconsistencies and errors in reasoning.

Approach problems in a consistent and systematic way.

Reflect on the justification of their own assumptions, beliefs and values.

Critical thinking is thinking about things in certain ways so as to arrive at the best possible solution in the circumstances that the thinker is aware of. In more everyday language, it is a way of thinking about whatever is presently occupying your mind so that you come to the best possible conclusion.

Critical Thinking is:

A way of thinking about particular things at a particular time; it is not the accumulation of facts and knowledge or something that you can learn once and then use in that form forever, such as the nine times table you learn and use in school.

The Skills We Need for Critical Thinking

The skills that we need in order to be able to think critically are varied and include observation, analysis, interpretation, reflection, evaluation, inference, explanation, problem solving, and decision making.

Specifically we need to be able to:

Think about a topic or issue in an objective and critical way.

Identify the different arguments there are in relation to a particular issue.

Evaluate a point of view to determine how strong or valid it is.

Recognise any weaknesses or negative points that there are in the evidence or argument.

Notice what implications there might be behind a statement or argument.

Provide structured reasoning and support for an argument that we wish to make.

The Critical Thinking Process

You should be aware that none of us think critically all the time.

Sometimes we think in almost any way but critically, for example when our self-control is affected by anger, grief or joy or when we are feeling just plain ‘bloody minded’.

On the other hand, the good news is that, since our critical thinking ability varies according to our current mindset, most of the time we can learn to improve our critical thinking ability by developing certain routine activities and applying them to all problems that present themselves.

Once you understand the theory of critical thinking, improving your critical thinking skills takes persistence and practice.

Try this simple exercise to help you to start thinking critically.

Think of something that someone has recently told you. Then ask yourself the following questions:

Who said it?

Someone you know? Someone in a position of authority or power? Does it matter who told you this?

What did they say?

Did they give facts or opinions? Did they provide all the facts? Did they leave anything out?

Where did they say it?

Was it in public or in private? Did other people have a chance to respond an provide an alternative account?

When did they say it?

Was it before, during or after an important event? Is timing important?

Why did they say it?

Did they explain the reasoning behind their opinion? Were they trying to make someone look good or bad?

How did they say it?

Were they happy or sad, angry or indifferent? Did they write it or say it? Could you understand what was said?

What are you Aiming to Achieve?

One of the most important aspects of critical thinking is to decide what you are aiming to achieve and then make a decision based on a range of possibilities.

Once you have clarified that aim for yourself you should use it as the starting point in all future situations requiring thought and, possibly, further decision making. Where needed, make your workmates, family or those around you aware of your intention to pursue this goal. You must then discipline yourself to keep on track until changing circumstances mean you have to revisit the start of the decision making process.

However, there are things that get in the way of simple decision making. We all carry with us a range of likes and dislikes, learnt behaviours and personal preferences developed throughout our lives; they are the hallmarks of being human. A major contribution to ensuring we think critically is to be aware of these personal characteristics, preferences and biases and make allowance for them when considering possible next steps, whether they are at the pre-action consideration stage or as part of a rethink caused by unexpected or unforeseen impediments to continued progress.

The more clearly we are aware of ourselves, our strengths and weaknesses, the more likely our critical thinking will be productive.

The Benefit of Foresight

Perhaps the most important element of thinking critically is foresight.

Almost all decisions we make and implement don’t prove disastrous if we find reasons to abandon them. However, our decision making will be infinitely better and more likely to lead to success if, when we reach a tentative conclusion, we pause and consider the impact on the people and activities around us.

The elements needing consideration are generally numerous and varied. In many cases, consideration of one element from a different perspective will reveal potential dangers in pursuing our decision.

For instance, moving a business activity to a new location may improve potential output considerably but it may also lead to the loss of skilled workers if the distance moved is too great. Which of these is the more important consideration? Is there some way of lessening the conflict?

These are the sort of problems that may arise from incomplete critical thinking, a demonstration perhaps of the critical importance of good critical thinking.

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In Summary:

Critical thinking is aimed at achieving the best possible outcomes in any situation. In order to achieve this it must involve gathering and evaluating information from as many different sources possible.

Critical thinking requires a clear, often uncomfortable, assessment of your personal strengths, weaknesses and preferences and their possible impact on decisions you may make.

Critical thinking requires the development and use of foresight as far as this is possible. As Doris Day sang, “the future’s not ours to see”.

Implementing the decisions made arising from critical thinking must take into account an assessment of possible outcomes and ways of avoiding potentially negative outcomes, or at least lessening their impact.

• Critical thinking involves reviewing the results of the application of decisions made and implementing change where possible.

It might be thought that we are overextending our demands on critical thinking in expecting that it can help to construct focused meaning rather than examining the information given and the knowledge we have acquired to see if we can, if necessary, construct a meaning that will be acceptable and useful.

After all, almost no information we have available to us, either externally or internally, carries any guarantee of its life or appropriateness.  Neat step-by-step instructions may provide some sort of trellis on which our basic understanding of critical thinking can blossom but it doesn’t and cannot provide any assurance of certainty, utility or longevity.

Continue to: Critical Thinking and Fake News Critical Reading

See also: Analytical Skills Understanding and Addressing Conspiracy Theories Introduction to Neuro-Linguistic Programming (NLP)

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How to develop critical thinking skills

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What are critical thinking skills?

How to develop critical thinking skills: 12 tips, how to practice critical thinking skills at work, become your own best critic.

A client requests a tight deadline on an intense project. Your childcare provider calls in sick on a day full of meetings. Payment from a contract gig is a month behind. 

Your day-to-day will always have challenges, big and small. And no matter the size and urgency, they all ask you to use critical thinking to analyze the situation and arrive at the right solution. 

Critical thinking includes a wide set of soft skills that encourage continuous learning, resilience , and self-reflection. The more you add to your professional toolbelt, the more equipped you’ll be to tackle whatever challenge presents itself. Here’s how to develop critical thinking, with examples explaining how to use it.

Critical thinking skills are the skills you use to analyze information, imagine scenarios holistically, and create rational solutions. It’s a type of emotional intelligence that stimulates effective problem-solving and decision-making . 

When you fine-tune your critical thinking skills, you seek beyond face-value observations and knee-jerk reactions. Instead, you harvest deeper insights and string together ideas and concepts in logical, sometimes out-of-the-box , ways. 

Imagine a team working on a marketing strategy for a new set of services. That team might use critical thinking to balance goals and key performance indicators , like new customer acquisition costs, average monthly sales, and net profit margins. They understand the connections between overlapping factors to build a strategy that stays within budget and attracts new sales. 

Looking for ways to improve critical thinking skills? Start by brushing up on the following soft skills that fall under this umbrella: 

• Analytical thinking: Approaching problems with an analytical eye includes breaking down complex issues into small chunks and examining their significance. An example could be organizing customer feedback to identify trends and improve your product offerings. 
• Open-mindedness: Push past cognitive biases and be receptive to different points of view and constructive feedback . Managers and team members who keep an open mind position themselves to hear new ideas that foster innovation . 
• Creative thinking: With creative thinking , you can develop several ideas to address a single problem, like brainstorming more efficient workflow best practices to boost productivity and employee morale . 
• Self-reflection: Self-reflection lets you examine your thinking and assumptions to stimulate healthier collaboration and thought processes. Maybe a bad first impression created a negative anchoring bias with a new coworker. Reflecting on your own behavior stirs up empathy and improves the relationship. 
• Evaluation: With evaluation skills, you tackle the pros and cons of a situation based on logic rather than emotion. When prioritizing tasks , you might be tempted to do the fun or easy ones first, but evaluating their urgency and importance can help you make better decisions. 

There’s no magic method to change your thinking processes. Improvement happens with small, intentional changes to your everyday habits until a more critical approach to thinking is automatic. 

Here are 12 tips for building stronger self-awareness and learning how to improve critical thinking: 

1. Be cautious

There’s nothing wrong with a little bit of skepticism. One of the core principles of critical thinking is asking questions and dissecting the available information. You might surprise yourself at what you find when you stop to think before taking action. 

Before making a decision, use evidence, logic, and deductive reasoning to support your own opinions or challenge ideas. It helps you and your team avoid falling prey to bad information or resistance to change .

2. Ask open-ended questions

“Yes” or “no” questions invite agreement rather than reflection. Instead, ask open-ended questions that force you to engage in analysis and rumination. Digging deeper can help you identify potential biases, uncover assumptions, and arrive at new hypotheses and possible solutions. 

3. Do your research

No matter your proficiency, you can always learn more. Turning to different points of view and information is a great way to develop a comprehensive understanding of a topic and make informed decisions. You’ll prioritize reliable information rather than fall into emotional or automatic decision-making. 

4. Consider several opinions

You might spend so much time on your work that it’s easy to get stuck in your own perspective, especially if you work independently on a remote team . Make an effort to reach out to colleagues to hear different ideas and thought patterns. Their input might surprise you.

If or when you disagree, remember that you and your team share a common goal. Divergent opinions are constructive, so shift the focus to finding solutions rather than defending disagreements. 

5. Learn to be quiet

Active listening is the intentional practice of concentrating on a conversation partner instead of your own thoughts. It’s about paying attention to detail and letting people know you value their opinions, which can open your mind to new perspectives and thought processes.

If you’re brainstorming with your team or having a 1:1 with a coworker , listen, ask clarifying questions, and work to understand other peoples’ viewpoints. Listening to your team will help you find fallacies in arguments to improve possible solutions.

6. Schedule reflection

Whether waking up at 5 am or using a procrastination hack, scheduling time to think puts you in a growth mindset . Your mind has natural cognitive biases to help you simplify decision-making, but squashing them is key to thinking critically and finding new solutions besides the ones you might gravitate toward. Creating time and calm space in your day gives you the chance to step back and visualize the biases that impact your decision-making. 

7. Cultivate curiosity

With so many demands and job responsibilities, it’s easy to seek solace in routine. But getting out of your comfort zone helps spark critical thinking and find more solutions than you usually might.

If curiosity doesn’t come naturally to you, cultivate a thirst for knowledge by reskilling and upskilling . Not only will you add a new skill to your resume , but expanding the limits of your professional knowledge might motivate you to ask more questions. 

You don’t have to develop critical thinking skills exclusively in the office. Whether on your break or finding a hobby to do after work, playing strategic games or filling out crosswords can prime your brain for problem-solving. 

9. Write it down

Recording your thoughts with pen and paper can lead to stronger brain activity than typing them out on a keyboard. If you’re stuck and want to think more critically about a problem, writing your ideas can help you process information more deeply.

The act of recording ideas on paper can also improve your memory . Ideas are more likely to linger in the background of your mind, leading to deeper thinking that informs your decision-making process. 

10. Speak up

Take opportunities to share your opinion, even if it intimidates you. Whether at a networking event with new people or a meeting with close colleagues, try to engage with people who challenge or help you develop your ideas. Having conversations that force you to support your position encourages you to refine your argument and think critically. 

11. Stay humble

Ideas and concepts aren’t the same as real-life actions. There may be such a thing as negative outcomes, but there’s no such thing as a bad idea. At the brainstorming stage , don’t be afraid to make mistakes.

Sometimes the best solutions come from off-the-wall, unorthodox decisions. Sit in your creativity , let ideas flow, and don’t be afraid to share them with your colleagues. Putting yourself in a creative mindset helps you see situations from new perspectives and arrive at innovative conclusions. 

12. Embrace discomfort

Get comfortable feeling uncomfortable . It isn’t easy when others challenge your ideas, but sometimes, it’s the only way to see new perspectives and think critically.

By willingly stepping into unfamiliar territory, you foster the resilience and flexibility you need to become a better thinker. You’ll learn how to pick yourself up from failure and approach problems from fresh angles. 

Thinking critically is easier said than done. To help you understand its impact (and how to use it), here are two scenarios that require critical thinking skills and provide teachable moments. 

Scenario #1: Unexpected delays and budget

Imagine your team is working on producing an event. Unexpectedly, a vendor explains they’ll be a week behind on delivering materials. Then another vendor sends a quote that’s more than you can afford. Unless you develop a creative solution, the team will have to push back deadlines and go over budget, potentially costing the client’s trust. 

Here’s how you could approach the situation with creative thinking:

• Analyze the situation holistically: Determine how the delayed materials and over-budget quote will impact the rest of your timeline and financial resources . That way, you can identify whether you need to build an entirely new plan with new vendors, or if it’s worth it to readjust time and resources. 
• Identify your alternative options: With careful assessment, your team decides that another vendor can’t provide the same materials in a quicker time frame. You’ll need to rearrange assignment schedules to complete everything on time. 
• Collaborate and adapt: Your team has an emergency meeting to rearrange your project schedule. You write down each deliverable and determine which ones you can and can’t complete by the deadline. To compensate for lost time, you rearrange your task schedule to complete everything that doesn’t need the delayed materials first, then advance as far as you can on the tasks that do. 
• Check different resources: In the meantime, you scour through your contact sheet to find alternative vendors that fit your budget. Accounting helps by providing old invoices to determine which vendors have quoted less for previous jobs. After pulling all your sources, you find a vendor that fits your budget. 
• Maintain open communication: You create a special Slack channel to keep everyone up to date on changes, challenges, and additional delays. Keeping an open line encourages transparency on the team’s progress and boosts everyone’s confidence. 

Scenario #2: Differing opinions 

A conflict arises between two team members on the best approach for a new strategy for a gaming app. One believes that small tweaks to the current content are necessary to maintain user engagement and stay within budget. The other believes a bold revamp is needed to encourage new followers and stronger sales revenue. 

Here’s how critical thinking could help this conflict:

• Listen actively: Give both team members the opportunity to present their ideas free of interruption. Encourage the entire team to ask open-ended questions to more fully understand and develop each argument. 
• Flex your analytical skills: After learning more about both ideas, everyone should objectively assess the benefits and drawbacks of each approach. Analyze each idea's risk, merits, and feasibility based on available data and the app’s goals and objectives. 
• Identify common ground: The team discusses similarities between each approach and brainstorms ways to integrate both idea s, like making small but eye-catching modifications to existing content or using the same visual design in new media formats. 
• Test new strategy: To test out the potential of a bolder strategy, the team decides to A/B test both approaches. You create a set of criteria to evenly distribute users by different demographics to analyze engagement, revenue, and customer turnover. 
• Monitor and adapt: After implementing the A/B test, the team closely monitors the results of each strategy. You regroup and optimize the changes that provide stronger results after the testing. That way, all team members understand why you’re making the changes you decide to make.

You can’t think your problems away. But you can equip yourself with skills that help you move through your biggest challenges and find innovative solutions. Learning how to develop critical thinking is the start of honing an adaptable growth mindset. 

Now that you have resources to increase critical thinking skills in your professional development, you can identify whether you embrace change or routine, are open or resistant to feedback, or turn to research or emotion will build self-awareness. From there, tweak and incorporate techniques to be a critical thinker when life presents you with a problem.

Cultivate your creativity

Foster creativity and continuous learning with guidance from our certified Coaches.

Elizabeth Perry, ACC

Elizabeth Perry is a Coach Community Manager at BetterUp. She uses strategic engagement strategies to cultivate a learning community across a global network of Coaches through in-person and virtual experiences, technology-enabled platforms, and strategic coaching industry partnerships. With over 3 years of coaching experience and a certification in transformative leadership and life coaching from Sofia University, Elizabeth leverages transpersonal psychology expertise to help coaches and clients gain awareness of their behavioral and thought patterns, discover their purpose and passions, and elevate their potential. She is a lifelong student of psychology, personal growth, and human potential as well as an ICF-certified ACC transpersonal life and leadership Coach.

How to improve your creative skills for effective problem-solving

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A Short Guide to Building Your Team’s Critical Thinking Skills

• Matt Plummer

Critical thinking isn’t an innate skill. It can be learned.

Most employers lack an effective way to objectively assess critical thinking skills and most managers don’t know how to provide specific instruction to team members in need of becoming better thinkers. Instead, most managers employ a sink-or-swim approach, ultimately creating work-arounds to keep those who can’t figure out how to “swim” from making important decisions. But it doesn’t have to be this way. To demystify what critical thinking is and how it is developed, the author’s team turned to three research-backed models: The Halpern Critical Thinking Assessment, Pearson’s RED Critical Thinking Model, and Bloom’s Taxonomy. Using these models, they developed the Critical Thinking Roadmap, a framework that breaks critical thinking down into four measurable phases: the ability to execute, synthesize, recommend, and generate.

With critical thinking ranking among the most in-demand skills for job candidates , you would think that educational institutions would prepare candidates well to be exceptional thinkers, and employers would be adept at developing such skills in existing employees. Unfortunately, both are largely untrue.

• Matt Plummer (@mtplummer) is the founder of Zarvana, which offers online programs and coaching services to help working professionals become more productive by developing time-saving habits. Before starting Zarvana, Matt spent six years at Bain & Company spin-out, The Bridgespan Group, a strategy and management consulting firm for nonprofits, foundations, and philanthropists.  

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How to build your critical thinking skills in 7 steps (with examples)

Critical thinking is, well, critical. By building these skills, you improve your ability to analyze information and come to the best decision possible. In this article, we cover the basics of critical thinking, as well as the seven steps you can use to implement the full critical thinking process. 

Critical thinking comes from asking the right questions to come to the best conclusion possible. Strong critical thinkers analyze information from a variety of viewpoints in order to identify the best course of action.

Don’t worry if you don’t think you have strong critical thinking abilities. In this article, we’ll help you build a foundation for critical thinking so you can absorb, analyze, and make informed decisions. 

What is critical thinking? 

Critical thinking is the ability to collect and analyze information to come to a conclusion. Being able to think critically is important in virtually every industry and applicable across a wide range of positions. That’s because critical thinking isn’t subject-specific—rather, it’s your ability to parse through information, data, statistics, and other details in order to identify a satisfactory solution. 

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Top 8 critical thinking skills

Like most soft skills, critical thinking isn’t something you can take a class to learn. Rather, this skill consists of a variety of interpersonal and analytical skills. Developing critical thinking is more about learning to embrace open-mindedness and bringing analytical thinking to your problem framing process. 

In no particular order, the eight most important critical thinking skills are:

Analytical thinking: Part of critical thinking is evaluating data from multiple sources in order to come to the best conclusions. Analytical thinking allows people to reject bias and strive to gather and consume information to come to the best conclusion. 

Open-mindedness: This critical thinking skill helps you analyze and process information to come to an unbiased conclusion. Part of the critical thinking process is letting your personal biases go and coming to a conclusion based on all of the information. 

Problem solving : Because critical thinking emphasizes coming to the best conclusion based on all of the available information, it’s a key part of problem solving. When used correctly, critical thinking helps you solve any problem—from a workplace challenge to difficulties in everyday life. 

Self-regulation: Self-regulation refers to the ability to regulate your thoughts and set aside any personal biases to come to the best conclusion. In order to be an effective critical thinker, you need to question the information you have and the decisions you favor—only then can you come to the best conclusion. 

Observation: Observation skills help critical thinkers look for things beyond face value. To be a critical thinker you need to embrace multiple points of view, and you can use observation skills to identify potential problems.

Interpretation: Not all data is made equal—and critical thinkers know this. In addition to gathering information, it’s important to evaluate which information is important and relevant to your situation. That way, you can draw the best conclusions from the data you’ve collected. 

Evaluation: When you attempt to answer a hard question, there is rarely an obvious answer. Even though critical thinking emphasizes putting your biases aside, you need to be able to confidently make a decision based on the data you have available. 

Communication: Once a decision has been made, you also need to share this decision with other stakeholders. Effective workplace communication includes presenting evidence and supporting your conclusion—especially if there are a variety of different possible solutions. 

7 steps to critical thinking

Critical thinking is a skill that you can build by following these seven steps. The seven steps to critical thinking help you ensure you’re approaching a problem from the right angle, considering every alternative, and coming to an unbiased conclusion.

 First things first: When to use the 7 step critical thinking process

There’s a lot that goes into the full critical thinking process, and not every decision needs to be this thought out. Sometimes, it’s enough to put aside bias and approach a process logically. In other, more complex cases, the best way to identify the ideal outcome is to go through the entire critical thinking process. 

The seven-step critical thinking process is useful for complex decisions in areas you are less familiar with. Alternatively, the seven critical thinking steps can help you look at a problem you’re familiar with from a different angle, without any bias. 

If you need to make a less complex decision, consider another problem solving strategy instead. Decision matrices are a great way to identify the best option between different choices. Check out our article on 7 steps to creating a decision matrix .

1. Identify the problem

Before you put those critical thinking skills to work, you first need to identify the problem you’re solving. This step includes taking a look at the problem from a few different perspectives and asking questions like: 

What’s happening? 

Why is this happening? 

What assumptions am I making? 

At first glance, how do I think we can solve this problem? 

A big part of developing your critical thinking skills is learning how to come to unbiased conclusions. In order to do that, you first need to acknowledge the biases that you currently have. Does someone on your team think they know the answer? Are you making assumptions that aren’t necessarily true? Identifying these details helps you later on in the process. 

2. Research

At this point, you likely have a general idea of the problem—but in order to come up with the best solution, you need to dig deeper. 

During the research process, collect information relating to the problem, including data, statistics, historical project information, team input, and more. Make sure you gather information from a variety of sources, especially if those sources go against your personal ideas about what the problem is or how to solve it.

Gathering varied information is essential for your ability to apply the critical thinking process. If you don’t get enough information, your ability to make a final decision will be skewed. Remember that critical thinking is about helping you identify the objective best conclusion. You aren’t going with your gut—you’re doing research to find the best option

3. Determine data relevance

Just as it’s important to gather a variety of information, it is also important to determine how relevant the different information sources are. After all, just because there is data doesn’t mean it’s relevant. 

Once you’ve gathered all of the information, sift through the noise and identify what information is relevant and what information isn’t. Synthesizing all of this information and establishing significance helps you weigh different data sources and come to the best conclusion later on in the critical thinking process. 

To determine data relevance, ask yourself:

How reliable is this information? 

How significant is this information? 

Is this information outdated? Is it specialized in a specific field? 

4. Ask questions

One of the most useful parts of the critical thinking process is coming to a decision without bias. In order to do so, you need to take a step back from the process and challenge the assumptions you’re making. 

We all have bias—and that isn’t necessarily a bad thing. Unconscious biases (also known as cognitive biases) often serve as mental shortcuts to simplify problem solving and aid decision making. But even when biases aren’t inherently bad, you must be aware of your biases in order to put them aside when necessary. 

Before coming to a solution, ask yourself:

Am I making any assumptions about this information? 

Are there additional variables I haven’t considered? 

Have I evaluated the information from every perspective? 

Are there any viewpoints I missed? 

5. Identify the best solution

Finally, you’re ready to come to a conclusion. To identify the best solution, draw connections between causes and effects. Use the facts you’ve gathered to evaluate the most objective conclusion. 

Keep in mind that there may be more than one solution. Often, the problems you’re facing are complex and intricate. The critical thinking process doesn’t necessarily lead to a cut-and-dry solution—instead, the process helps you understand the different variables at play so you can make an informed decision. 

6. Present your solution

Communication is a key skill for critical thinkers. It isn’t enough to think for yourself—you also need to share your conclusion with other project stakeholders. If there are multiple solutions, present them all. There may be a case where you implement one solution, then test to see if it works before implementing another solution. 

7. Analyze your decision

The seven-step critical thinking process yields a result—and you then need to put that solution into place. After you’ve implemented your decision, evaluate whether or not it was effective. Did it solve the initial problem? What lessons—whether positive or negative—can you learn from this experience to improve your critical thinking for next time? 

Depending on how your team shares information, consider documenting lessons learned in a central source of truth. That way, team members that are making similar or related decisions in the future can understand why you made the decision you made and what the outcome was. 

Example of critical thinking in the workplace

Imagine you work in user experience design (UX). Your team is focused on pricing and packaging and ensuring customers have a clear understanding of the different services your company offers. Here’s how to apply the critical thinking process in the workplace in seven steps: 

Start by identifying the problem

Your current pricing page isn’t performing as well as you want. You’ve heard from customers that your services aren’t clear, and that the page doesn’t answer the questions they have. This page is really important for your company, since it’s where your customers sign up for your service. You and your team have a few theories about why your current page isn’t performing well, but you decide to apply the critical thinking process to ensure you come to the best decision for the page. 

Gather information about how the problem started

Part of identifying the problem includes understanding how the problem started. The pricing and packaging page is important—so when your team initially designed the page, they certainly put a lot of thought into it. Before you begin researching how to improve the page, ask yourself: 

Why did you design the pricing page the way you did? 

Which stakeholders need to be involved in the decision making process? 

Where are users getting stuck on the page?

Are any features currently working?

Then, you research

In addition to understanding the history of the pricing and packaging page, it’s important to understand what works well. Part of this research means taking a look at what your competitor’s pricing pages look like. 

Ask yourself: 

How have our competitors set up their pricing pages?

Are there any pricing page best practices? 

How does color, positioning, and animation impact navigation? 

Are there any standard page layouts customers expect to see? 

Organize and analyze information

You’ve gathered all of the information you need—now you need to organize and analyze it. What trends, if any, are you noticing? Is there any particularly relevant or important information that you have to consider? 

Ask open-ended questions to reduce bias

In the case of critical thinking, it’s important to address and set bias aside as much as possible. Ask yourself: 

Is there anything I’m missing? 

Have I connected with the right stakeholders? 

Are there any other viewpoints I should consider? 

Determine the best solution for your team

You now have all of the information you need to design the best pricing page. Depending on the complexity of the design, you may want to design a few options to present to a small group of customers or A/B test on the live website.

Present your solution to stakeholders

Critical thinking can help you in every element of your life, but in the workplace, you must also involve key project stakeholders . Stakeholders help you determine next steps, like whether you’ll A/B test the page first. Depending on the complexity of the issue, consider hosting a meeting or sharing a status report to get everyone on the same page. 

Analyze the results

No process is complete without evaluating the results. Once the new page has been live for some time, evaluate whether it did better than the previous page. What worked? What didn’t? This also helps you make better critical decisions later on.

Critically successful 

Critical thinking takes time to build, but with effort and patience you can apply an unbiased, analytical mind to any situation. Critical thinking makes up one of many soft skills that makes you an effective team member, manager, and worker. If you’re looking to hone your skills further, read our article on the 25 project management skills you need to succeed . 

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The 4 Types of Critical Thinking Skills – Explained!

Critical thinking skills are the mental process involved in processing information. They help us with problem solving, decision making, and thinking critically.

There are four types of “thinking skills”: convergent or analytical thinking , divergent thinking, critical thinking and creative thinking. We use these skills to help us understand the world around us, think critically, solve problems, make logical choices and develop our own values and beliefs.

The 4 Types of Thinking Skills

The 4 types of thinking skills are:

1. Convergent Analytical Thinking

Convergent thinking is the process of coming up with the best answer to a question using our memory, resources around us, or logic.

This thinking skill does not require significant creativity or lateral thinking strategies . It is not the best for solving problems that are complex or require thinking out of the box. Instead, it uses very straightforward thought processes. A convergent thinker simply needs to apply already established procedures and memory recall to reach the ‘correct’ answer.

Convergent thinking is very commonly used for standardized and multiple choice tests. These sorts of tests simply assess our knowledge and ability to apply knowledge to simple and logical situations.

The key elements required to be a skilled convergent thinker are: speed, accuracy and logic.

2. Divergent Thinking

Divergent thinking is the exact opposite of convergent thinking. It involves coming up to solutions, paths forward or new ideas when there is no single correct answer.

Questions like “should I study to become a doctor or a lawyer?” may not have a simple answer. You might be good at both, and both options might bring you happiness and a good life. So, which option should you choose?

To come up with solutions to questions without clear answers, you need to break down the possibilities and analyze each part. You might create a pros and cons list, a Venn diagram or a table to lay out your options and consider each one in turn.

We often encourage divergent thinking from a very young age. For example, we encourage children to play or simply ‘be playful’ in order to solve problems and discover how their world is complex and full of possibility.

3. Critical Thinking Skills

Critical thinking skills involve analyzing something in order to form a judgement about it.

A critical thinker does not take the assumptions of a topic for granted. Instead, the critical thinking involves ‘critiquing’ what your are viewing using your available intellectual knowledge.

People who think critically can use three processes to develop critical insights on a topic: deduction, induction and abduction.

Deduction includes the critical thinking skills that involve drawing conclusions based on the facts at hand. You have all the facts available to you to come to a clear and unambiguous conclusion about a topic. For example, a doctor does blood tests to determine if someone has a virus. The blood tests come back positive, so we can deduce that you definitely have that virus. Deduction is a great skill to use if you want to solve problems.

Induction includes the critical thinking skills that involve drawing conclusions based on a generalization . You don’t have all the exact information at hand. However, you think critically and realize are aware of patterns, clues and a methodology that can help you induce the answer. For example, you come to the doctor exhibiting a fever, sneezing and coughing. The doctor doesn’t do tests, but they induce that you probably have influenza because your symptoms are characteristic of someone with the flu.

Abduction includes the critical thinking skills that involve coming to a conclusion that is the most likely or logical based on the small amount of knowledge that you have. You can’t be sure of the answer, but you can think critically and make an educated guess. For example, you may see that a cat is on the roof. The most logical answer is that the cat got up there by climbing a nearby tree and jumping from it to the roof, but you can’t be sure.

Read about more examples of critical thinking on our full write-up.

4. Creative Thinking

Creative thinking involves thinking about a topic in unusual, unconventional and alternative ways to generate new ideas about an established topic. A creative thinker will try to address an issue from a perspective that hasn’t been used before.

While creative thinking may appear illogical, it is in fact a great driver of human development. Creative thinkers identify gaps in marketplaces or new, easier, faster and better ways of doing things. When a creative thinker comes up with a great new way of approaching an issue, their new method can become the new orthodoxy.

See Also: Creative Thinking Examples

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How to Maintain your Thinking when School is Over

You need to keep your mind active in order to maintain improve your critical thinking skills.

When I finished high school, I stopped thinking mathematically . I stopped using calculus, trigonometry, geometry, etc. in my daily life. Ten years on, my critical thinking skills that involve mathematics are very poor.

By contrast, I kept reading and writing in the ten years since graduating high school. I am much better at these creative and critical thinking skills than I was when I was at high school. That’s because I continued to exercise those creative and critical thinking skills aspects of my mind on a regular basis.

Some ways to maintain your mind’s neural pathways and keep up strong critical thinking skills include:

• Doing Sudoku quizzes daily
• Doing Crosswords daily
• Reading a book per month
• Completing mathematical quizzes regularly
• Taking courses in community college
• Doing brain exercise apps focused on critical thinking

How to Improve your Critical Thinking Skills

To improve your critical thinking skills, you need to go beyond just maintaining your mind.

You cannot just keep doing the same thing day-in, day-out and expect to get better. Critical thinkers are always working on self-improvement.

Instead, you need to exercise new parts of your brain by studying regularly and keep creating new neural pathways in your mind. This emphasizes the importance of education for critical thinking.

You always need to be thinking about things that are new and difficult for you to understand.

The things that you learn need to be difficult. It’s through the difficulty and discomfort in thinking that you are improving your critical thinking and problem solving skills. It’s just like going to the gym: no pain, no gain.

Some ways to improve your critical thinking skills include:

• Taking college courses (or one of these alternatives ) in topics that you find very difficult
• Taking classes in an online school
• Learning using new learning strategies that make you uncomfortable
• Taking up new and diverse hobbies

The more you think, the better you will get at being a critical thinkers. You’ll become faster, more creative and overall better at thinking if you practice and try out new strategies.

Tools to Help you Think Better

There are also some tools that we call cognitive tools that help you with your critical thinking skills. These tools don’t do the thinking for you, but they help you to become a good critical thinker.

Thinking tools can help critical thinkers include:

• Helping you structure your thoughts
• Giving you a blueprint or scaffold for finding new angles to approach a topic
• Providing prompts to move your thinking forward

Some tools that can help your thinking skills include:

1. A Brainstorming Mind Map

A brainstorming mind map can be made with a simple piece of paper. Simply write the topic at the top of the piece of paper and scrawl any and all key things you can think about down onto the paper. During the brainstorming process , no ideas are bad ideas. You can use critical thinking to critique and dismiss some of your ideas later on; but the brainstorming session can help get your mind moving and exercise those critical thinking skills.

2. A Radar Chart

A radar (or spider) chart is very similar to a brainstorming mind map, but it also shows the links between concepts.

To create a spider chart , write the topic you’re thinking about in the middle of the piece of paper.

When you come up with a new idea, write it near the middle of the paper and draw a line from the topic in the center to the idea. If you come up with new ideas or sub-ideas based on that first key idea, you can write them down and draw a line from one idea to the other. Whenever you come up with related ideas, you should draw a line between them to show their relationship.

3. A Process Chart

A process chart shows the sequence of steps from a question to its logical answer. Often in science and mathematics classes, you need to provide your process chart to your teacher to show how you came to your conclusions . You may hear your teacher tell you to “show your critical thinking skills”!

4. A Spreadsheet

Even a simple spreadsheet using Excel or Google Sheets can help with your critical thinking. It will help you lay out ideas into an easy-to-read table to help you keep track of your thoughts, your processes and your different categories. Categorizing ideas into columns and rows can help you to identify new patterns in data.

5. A Pros and Cons List

A simple pros and cons list can help you to get your ideas out of your brain and onto paper. Once it’s on paper, you can go through the list systematically and compare the pros and cons directly with one another. Once you’ve done this, you may have a better idea of what conclusions to come to.

6. De Bono’s Six Thinking Hats

Another strategy for helping your thinking skills is to use De Bono’s Six Thinking Hats. These are six metaphorical ‘hats’ that you can put on. Each hat represents a different way to look at a topic. When you ‘put the hat on’, you have to think from the perspective of the hat. These hats are great for your critical thinking.

The six hats are:

• Red Hat: Think about your feelings, emotions and hunches about a topic
• White Hat: Think about the information that’s available to you and what it can reveal about the topic
• Yellow Hat: Think about the benefits and value in the situation you’re thinking about.
• Black Hat: Think about the risks, difficulties and challenges that a situation you’re thinking about may cause.
• Green Hat: Think about the alternatives and creative approaches you can apply to a topic.
• Blue Hat: Think about the processes you can use and how to manage the situation logically.

Related: 5 Types of Skills

Final Thoughts

Thinking skills are necessary for problem solving, decision making, and thinking critically. They help you do your job better, make smart decisions, and improve your own life. You can classify your thinking skills into: convergent thinking, divergent thinking, critical thinking, and creative skills. You could also use strategies such as De Bono’s thinking hats, a pros and cons list or a process chart to help you think .

Make sure you keep your mind active, try new things and do quizzes to maintain your thinking skills throughout your life.

Chris Drew (PhD)

Dr. Chris Drew is the founder of the Helpful Professor. He holds a PhD in education and has published over 20 articles in scholarly journals. He is the former editor of the Journal of Learning Development in Higher Education. [Image Descriptor: Photo of Chris]

• Chris Drew (PhD) https://helpfulprofessor.com/author/chris-drew-phd/ 17 Behaviorism Examples
• Chris Drew (PhD) https://helpfulprofessor.com/author/chris-drew-phd/ 25 Positive Psychology Examples
• Chris Drew (PhD) https://helpfulprofessor.com/author/chris-drew-phd/ 15 Animism Examples
• Chris Drew (PhD) https://helpfulprofessor.com/author/chris-drew-phd/ 10 Magical Thinking Examples

3 thoughts on “The 4 Types of Critical Thinking Skills – Explained!”

Professor Chris,    I have a question. As you outline, “There are four types of ‘thinking skills'”.

1. convergent or analytical thinking, 2. divergent thinking, 3. critical thinking and 4. creative thinking. 

   All four are processes of “thinking”.  This leads me to ask, “What is the description of the process of thinking?”

  W. Edwards Deming,  American engineer, statistician and professor observed:

   ”If you can’t describe what you are doing as a process, you don’t know what you are doing.”

   If we can’t describe thinking as a specific  process, we don’t know what we are doing.  

   Without knowing the  specific process of thinking, we don’t know how to perform: analytical thinking, divergent thinking, critical thinking or creative thinking. 

   I repeat my question. “What is the description of the process of thinking?” Thank you for your time, Ted

Definitions are such tricky things! It’s hard to find consensus in the scholarly community about a simple definition of anything, really. Although, I’d agree on the face of it that thinking is a process (and the knowledge or idea is the product). You might be interested in the concept of process thinking , which we often juxtapose to systems thinking (which, really, also involves ‘thinking as a process’), but as you have teased out this fact that thinking is inevitably a process, I wanted to give you a nudge to a resource that’ll help you go deeper on the topic.

All the best! Chris

This is interesting! Learning these four types of thinking skills would definitely help me with either school or work.

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More From Forbes

The seven key steps of critical thinking.

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As leaders, it is our job to get the very best out of our workforce. We focus on how best to motivate, inspire and create an environment in which employees are satisfied, engaged and productive. This leads us to deliver an excellent customer/client experience.

But all in all, the effort we put into growing our workforce, we often forget the one person who is in constant need of development: ourselves. In particular, we neglect the soft skills that are vital to becoming the best professional possible — one of them being critical thinking.

When you're able to critically think, it opens the door for employee engagement, as you become the go-to person for assistance with issues, challenges and problems. In turn, you teach your workforce how to critically think and problem solve.

Let’s take a look at the key steps in developing critical thinking skills.

What Is Critical Thinking?

One of my favorite definitions of critical thinking comes from Edward Glaser. He said , “The ability to think critically, as conceived in this volume, involves three things:

1. An attitude of being disposed to consider in a thoughtful way the problems and subjects that come within the range of one’s experiences

2. Knowledge of the methods of logical inquiry and reasoning

3. Some skill in applying those methods."

In short, the ability to think critically is the art of analyzing and evaluating data for a practical approach to understanding the data, then determining what to believe and how to act.

The three characteristics of critical thinking include:

•  Being quick and decisive:  One of the most admirable leadership qualities the ability to be quick and decisive with decisions. There are times where an answer just needs to be given and given right now. But that doesn't mean you should make a decision just to make one. Sometimes, quick decisions can fall flat. I know some of mine have.

• Being resourceful and creative:  Over the years, members of my workforce have come to me with challenges and have needed some creativity and resourcefulness. As they spell out the situation, you listen to the issue, analyze their dilemma and guide them the best way possible. Thinking outside the box and sharing how to get there is a hallmark of a great leader.

• Being systematic and organized:  Martin Gabel is quoted as saying , “Don’t just do something, stand there.” Sometimes, taking a minute to be systematic and follow an organized approach makes all the difference. This is where critical thinking meets problem solving. Define the problem, come up with a list of solutions, then select the best answer, implement it, create an evaluation tool and fine-tune as needed.

Components Of Critical Thinking

Now that you know the what and why of becoming a critical thinker, let’s focus on the how best to develop this skill.

1. Identify the problem or situation, then define what influenced this to occur in the first place.

2. Investigate the opinions and arguments of the individuals involved in this process. Any time you have differences of opinions, it is vital that you research independently, so as not to be influenced by a specific bias.

3. Evaluate information factually. Recognizing predispositions of those involved is a challenging task at times. It is your responsibility to weigh the information from all sources and come to your own conclusions.

4. Establish significance. Figure out what information is most important for you to consider in the current situation. Sometimes, you just have to remove data points that have no relevance.

5. Be open-minded and consider all points of view. This is a good time to pull the team into finding the best solution. This point will allow you to develop the critical-thinking skills of those you lead.

6. Take time to reflect once you have gathered all the information. In order to be decisive and make decisions quickly, you need to take time to unwrap all the information and set a plan of attack. If you are taking time to think about the best solution, keep your workforce and leaders apprised of your process and timeline.

7. Communicate your findings and results. This is a crucial yet often overlooked component. Failing to do so can cause much confusion in the organization.

Developing your critical-thinking skills is fundamental to your leadership success. As you set off to develop these abilities, it will require a clear, sometimes difficult evaluation of your current level of critical thinking. From there you can determine the best way to polish and strengthen your current skill set and establish a plan for your future growth.

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Master the 3 Basics of Critical Thinking

Critical thinking is a whole lot harder than it looks..

Posted March 15, 2023 | Reviewed by Vanessa Lancaster

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• The best way to build strong mental muscles is the same as building physical muscles: Exercise regularly.
• Often, you don’t need to make important decisions based on your current judgment.
• Good decision-making is about being able to predict likely outcomes.

Critical thinking skills are incredibly valuable–among the most in-demand skills in nearly every labor market sector. They are so valuable and in demand because they are considered to be in relatively short supply. That’s because critical thinking is a whole lot harder than it looks.

Critical thinkers do not leap to conclusions. Instead, they take the time to consider various possibilities and do not become too attached to one point of view. They do not latch on to one solution. Rather, they know that most solutions are temporary and improve over time with new data. Critical thinkers are in the habit of distinguishing between reliable and unreliable sources. They carefully weigh the strengths of conflicting views and apply logical reasoning. Critical thinkers are, at once, open to the views of others and supremely independent in their judgments.

If you want to set yourself apart at your job or in the hiring process, these are the three elements of critical thinking to master.

1. Proactive Learning

Here’s why you should care about proactive learning: Of course, the more you learn, the more you will know. But there is more to it than that: All the leading research shows that the very act of learning also strengthens your mind. If you are not actively learning, your mind is weakening—just like any muscle. No matter how smart you are, if you are not actively learning, you steadily lose those smarts over time.

The best way to build strong mental muscles is the same as physical ones: exercise them regularly. That means studying information, practicing technique, and contemplating multiple competing perspectives:

• Stored knowledge is the result of studying good information.
• Stored skills are the result of practicing good technique.
• Stored wisdom is the result of contemplating multiple competing good perspectives.

“Good technique,” in the case of non-physical skills, means keeping an open mind. That means suspending judgment, questioning assumptions, and continually seeking the best new information, technique, and perspective.

2. Problem-Solving

In today’s information environment, so many answers to so many questions are available at the tip of their fingers. Many people today are simply not in the habit of truly thinking on their feet. Without a lot of experience puzzling through problems, it should be no surprise that many people are often puzzled when encountering unanticipated problems.

Here’s the thing: Usually, you don’t need to make important decisions based on your current judgment. You are much better off if you can rely on the accumulated experience of the organization in which you are working.

Ready-made solutions are just best practices captured, turned into standard operating procedures, and deployed throughout the organization to employees for use as job aids. The most common is a simple checklist:

• If A happens, do B
• If C happens, do D
• If E happens, do F

What kind of job aids do you have at your disposal to deal with recurring problems? If you already have such job aids at your disposal, how can you better use them as learning tools?

And here’s the good news: By mastering these best practices, you will get better not only at solving the specific problems anticipated but also much better at solving unanticipated problems. By implementing specific step-by-step solutions to recurring problems, you will learn a lot about good problem-solving.

3. Decision-Making

Decision-making is not the same as sheer brain power, mental capacity, or natural intelligence . It’s not a matter of accumulated knowledge or memorized information. It is more than the mastery of techniques and tools.

Good decision-making is about predicting likely outcomes–the ability to see the connections between cause and effect–to project out the consequences of one set of events and actions instead of another. The irony is that learning from the past is the only way to develop that “go forward” ability to predict the future.

But experience alone does not teach good decision-making. The key to learning from experience is paying close attention and aggressively drawing lessons from one’s experiences. If you can begin to see the patterns in causes and their effects, you can start thinking ahead with insight. Ultimately, that’s the key to better decision-making.

Bruce Tulgan, JD, is the founder and CEO of RainmakerThinking and the author of The Art of Being Indispensable at Work.

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The ABCs of Critical Thinking: What It Is and Why It Matters

January 10, 2024 por Valentina Gimenez Leave a Comment

Thinking is a natural act for human beings. Every day, we have thousands of thoughts. However, just because we are thinking does not mean we are doing it well or that all our thoughts require critical reasoning because doing so would be too exhausting. Critical thinking becomes a core skill in a world that is changing so dynamically. Thinking critically not only helps with generating a well-founded personal opinion but also helps solve complex problems in many ways.

Given the importance of this skill, the good news is that critical thinking can be exercised and trained. In other words, this 21st-century skill can be intentionally taught. Below, we will explain how.

What Is Critical Thinking?

According to the publication of the brief series Life Skills. Fostering Critical Thinking by the 21st Century Skills Initiative, “critical thinking mainly aims at assessing the strength and appropriateness of a statement, theory, or idea through a questioning  and  perspective-taking  process, which  may  or  may  not  in  turn  result in a possibly novel statement or  theory.”

Furthermore, in this publication by Stéphan Vincent-Lancrin , it is argued that “critical thinking need not lead to an original position to a problem. The most conventional one may be the most appropriate. However, it typically involves examining and evaluating different possible positions”.

In other words, it is not limited to solving problems after a reflection. It is also about being able and willing to challenge the core assumptions of accepted theories, paradigms, or knowledge.

Critical thinking implies recognizing that other perspectives may also have merit and, therefore, evaluating each argument or theory’s possible strengths, weaknesses, and biases is possible, no matter how unaligned they are with what we think.

Critical thinking involves using logic, reasoning, and creativity to reach conclusions.

Why Is Critical Thinking Important?

Critical thinking is a skill that has applications in practically all aspects of daily life. It can help you make better decisions, improve employability, and better understand the world. In other words, critical thinking is a fundamental skill for being a 21st-century citizen.

What Is Critical Thinking Used For?

Critical thinking has various functionalities in everyday life, whether in fulfilling professional obligations or carrying out personal activities. Thinking critically is used to:

• Make good decisions : it is important as an exercise to analyze and evaluate sources of information based on their truthfulness, relevance, and reasoning, which leads to better decision-making. Ask or question before blindly accepting things as they appear, and form your judgment based on the facts, information, and knowledge available.
• Solve problems: use logic and reasoning to analyze and deconstruct problems and choose the best solutions considering the weaknesses and strengths of each alternative solution.
• Promote creativity : this is one of the main characteristics of critical thinking and is associated with the previous point, by questioning facts, theories, or concepts, space is also opened up which is very useful for developing new solutions to problems.
• Improve employability: especially in the digital age, where many jobs are being automated, there is consensus that critical thinking and creativity are two fundamental skills for improving people’s employment prospects.
• Digital and global citizenship : Critical thinking plays a role in individual well-being, but above all, it is considered an essential pillar of the functioning of modern democracies. The ability to voice an independent and well-founded opinion to vote and weigh the quality of arguments presented in the media and other sources of information. In addition, when misinformation, fallacies, and fake news can be a problem for democratic systems, critical thinking helps prevent the spread of false information. It contributes verified, respectful, and ethical content to digital communities and social networks.

4 Steps to Exercise Critical Thinking

According to the publication on critical thinking, there are four key cognitive processes involved in exercising critical thinking:

Determining and understanding the problem is an important first dimension of a critical thinking inquisitive process. This sometimes includes asking why the problem is posed in a certain way, examining whether associated solutions or claims can be based on inaccurate facts or reasoning, and identifying knowledge gaps. This inquiry process partly concerns rational thinking (checking facts, observing, and analyzing reasoning). Still, it includes a more ‘critical’ dimension when identifying possible limitations of the solution and questioning some of the underlying assumptions and interpretations, even when the facts are accurate.

In critical thinking, imagination plays an important role in the mental elaboration of an idea, but all thinking involves some level of imagination. At a higher level, imagination also consists of identifying and reviewing alternative or competing worldviews and theories with an open mind to consider the problem from multiple perspectives.

This allows for a better identification of the strengths and weaknesses of the proposed evidence, arguments, and assumptions, although this evaluation also belongs to the inquisitive process.

The product of critical thinking is one’s position or solution to a problem or judgment about others’ positions or solutions. This mainly involves good inference, a balance between different ways of looking at the problem, and, therefore, recognition of its possible complexities.

As with good thinking, critical thinking involves the ability to argue and justify one’s position rationally, with relevant information, under existing perspectives and socially recognized forms of reasoning, or possibly some new ones.

4. Reflect or evaluate

Finally, although one may consider their stance or way of thinking to be superior to some alternatives, perhaps because it encompasses a broader view or is better supported by existing evidence, critical thinking involves some process of self-reflection on the perspective one espouses, It is possible limitations, and uncertainties. Therefore, this type of thinking implies a certain level of humility, as thinking critically also involves openness to competing ideas.

While one should not adopt ancient skepticism and suspend judgment in all cases, sometimes this may be the most appropriate position.

You may also be interested: 4 Benefits of Developing Listening Skills and the Steps to Achieve It

How to Be a Critical Thinker?

Being a critical thinker brings enormous benefits that go beyond the workplace. It is also good for personal development and daily life in the community. So how do you achieve it?

To be a critical thinker you have to exercise other habits and skills, such as fostering curiosity, questioning the established, improving analysis and communication skills, maintaining self-discipline and being alert to cognitive biases.

Let’s review some of the key skills acquired by great critical thinkers:

• Identify relationships between variables and hypothesis testing.
• Master systemic thinking and scientific reasoning.
• Understand the underlying social, natural, and technological relationships in a system.
• Exercise informational literacy, which includes understanding, finding, and obtaining data, reading, interpreting, evaluating, and handling data.
• Avoid cognitive biases; consider all available information, not just what aligns with your point of view.
• Create a strategy, theory, method, or argument based on evidence synthesis.
• Create an argument that goes beyond the available information.
• Computational thinking: for example, abstractions and generalizations of patterns, structured problem decomposition, and iterative thinking.
• Be able to criticize a work product regarding its credibility, relevance, and bias using a set of standards or a specific framework.

These activities to promote critical thinking can be driven at home, at school, or individually.

Teaching Critical Thinking

Although education systems do not usually have a subject specifically dedicated to developing critical thinking, this skill can be developed as part of other learning. Therefore, the publication “Life Skills: Fostering Critical Thinking” develops some strategies for teaching this skill in schools.

Including Critical Thinking in Education

• Use conceptual rubrics that clarify the skills involved.
• Include critical thinking as a learning objective in lesson plans.
• Provide students with tasks and problems that encourage them to question their cognitive abilities and assumptions and explore multiple perspectives.
• Generate an environment in which students feel safe to take risks expressing their thoughts and expressions that arise from their reasoning.
• Assess critical thinking by including it in exams and national assessments.

By fostering these strategies at all educational levels, students can be better prepared for the future with critical thinking skills and improve the quality of their education.

And you, do you consider yourself a critical thinker? How has exercising critical thinking helped you in your life? Check out our blog and discover more content to boost your critical thinking!

Valentina Gimenez

Valentina Giménez es coordinadora de comunicación de la División de Educación en el Banco Interamericano de Desarrollo. Es uruguaya. Fue periodista y productora de contenidos, especializada en temas políticos. Ha trabajado para televisión y prensa escrita. Tiene un MBA por la UCU Business School y es Licenciada en Comunicación Social por la Universidad Católica del Uruguay. Fue consultora en asuntos públicos y comunicación estratégica en su país.

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9 characteristics of critical thinking (and how you can develop them)

It's no secret that critical thinking is essential for growth and success. Yet many people aren't quite sure what it means — it sounds like being a critic or cynical, traits that many people want to avoid.

However, thinking critically isn't about being negative. On the contrary, effective critical thinkers possess many positive traits. Attributes like curiosity, compassion, and communication are among the top commonalities that critical thinkers share, and the good news is that we can all learn to develop these capabilities.

This article will discuss some of the principal characteristics of critical thinking and how developing these qualities can help you improve your decision-making and problem-solving skills. With a bit of self-reflection and practice, you'll be well on your way to making better decisions, solving complex problems, and achieving success across all areas of your life.

What is critical thinking?

Scholarly works on critical thinking propose many ways of interpreting the concept ( at least 17 in one reference! ), making it challenging to pinpoint one exact definition. In general, critical thinking refers to rational, goal-directed thought through logical arguments and reasoning. We use critical thinking to objectively assess and evaluate information to form reasonable judgments.

Critical thinking has its roots in ancient Greece. The philosopher Socrates is credited with being one of the first to encourage his students to think critically about their beliefs and ideas. Socrates believed that by encouraging people to question their assumptions, they would be able to see the flaws in their reasoning and improve their thought processes.

Today, critical thinking skills are considered vital for success in academia and everyday life. One of the defining " 21st-century skills ," critical thinking is integral to problem-solving, decision making, and goal setting.

Why is it necessary to develop critical thinking skills?

Critical thinking skills help us learn new information, understand complex concepts, and make better decisions. The ability to be objective and reasonable is an asset that can enhance personal and professional relationships.

The U.S. Department of Labor reports critical thinking is among the top desired skills in the workplace. The ability to develop a properly thought-out solution in a reasonable amount of time is highly valued by employers. Companies want employees who can solve problems independently and work well in a team. A desirable employee can evaluate situations critically and creatively, collaborate with others, and make sound judgments.

Critical thinking is an essential component of academic study as well. Critical thinking skills are vital to learners because they allow students to build on their prior knowledge and construct new understandings. This will enable learners to expand their knowledge and experience across various subjects.

Despite its importance, though, critical thinking is not something that we develop naturally or casually. Even though critical thinking is considered an essential learning outcome in many universities, only 45% of college students in a well-known study reported that their skills had improved after two years of classes.

9 characteristics of critical thinking

Clearly, improving our ability to think critically will require some self-improvement work. As lifelong learners, we can use this opportunity for self-reflection to identify where we can improve our thinking processes.

Strong critical thinkers possess a common set of personality traits, habits, and dispositions. Being aware of these attributes and putting them into action can help us develop a strong foundation for critical thinking. These essential characteristics of critical thinking can be used as a toolkit for applying specific thinking processes to any given situation.

Curiosity is one of the most significant characteristics of critical thinking. Research has shown that a state of curiosity drives us to continually seek new information . This inquisitiveness supports critical thinking as we need to constantly expand our knowledge to make well-informed decisions.

Curiosity also facilitates critical thinking because it encourages us to question our thoughts and mental models, the filters we use to understand the world. This is essential to avoid critical thinking barriers like biases and misconceptions. Challenging our beliefs and getting curious about all sides of an issue will help us have an open mind during the critical thinking process.

Actionable Tip: Choose to be curious. When you ask “why,” you learn about things around you and clarify ambiguities. Google anything you are curious about, read new books, and play with a child. Kids have a natural curiosity that can be inspiring.

Pique your curiosity

ABLE is the next-level all-in-one knowledge acquisition and productivity app for avid learners and curious minds.

2. Analytical

Investigation is a crucial component of critical thinking, so it's important to be analytical. Analytical thinking involves breaking down complex ideas into their simplest forms . The first step when tackling a problem or making a decision is to analyze information and consider it in smaller pieces. Then, we use critical thinking by gathering additional information before getting to a judgment or solution.

Being analytical is helpful for critical thinking because it allows us to look at data in detail. When examining an issue from various perspectives, we should pay close attention to these details to arrive at a decision based on facts. Taking these steps is crucial to making good decisions.

Actionable Tip: Become aware of your daily surroundings. Examine how things work — breaking things down into steps will encourage analysis. You can also play brain and puzzle games. These provide an enjoyable way to stimulate analytical thinking.

3. Introspective

Critical thinkers are typically introspective. Introspection is a process of examining our own thoughts and feelings. We do this as a form of metacognition, or thinking about thinking. Researchers believe that we can improve our problem-solving skills by using metacognition to analyze our reasoning processes .

Being introspective is essential to critical thinking because it helps us be self-aware. Self-awareness encourages us to acknowledge and face our own biases, prejudices, and selfish tendencies. If we know our assumptions, we can question them and suspend judgment until we have all the facts.

Actionable Tip: Start a journal. Keep track of your thoughts, feelings, and opinions throughout the day, especially when faced with difficult decisions. Look for patterns. You can avoid common thought fallacies by being aware of them.

4. Able to make inferences

Another characteristic of critical thinking is the ability to make inferences, which are logical conclusions based on reviewing the facts, events, and ideas available. Analyzing the available information and observing patterns and trends will help you find relationships and make informed decisions based on what is likely to happen.

The ability to distinguish assumptions from inferences is crucial to critical thinking. We decide something is true by inference because another thing is also true, but we decide something by assumption because of what we believe or think we know. While both assumptions and inferences can be valid or invalid, inferences are more rational because data support them.

Actionable Tip: Keep an eye on your choices and patterns during the day, noticing when you infer. Practice applying the Inference Equation — I observe + I already know = So now I am thinking — to help distinguish when you infer or assume.

5. Observant

Observation skills are also a key part of critical thinking. Observation is more than just looking — it involves arranging, combining, and classifying information through all five senses to build understanding. People with keen observation skills notice small details and catch slight changes in their surroundings.

Observation is one of the first skills we learn as children , and it is critical for problem-solving. Being observant allows us to collect more information about a situation and use that information to make better decisions and solve problems. Further, it facilitates seeing things from different perspectives and finding alternative solutions.

Actionable Tip: Limit your use of devices, and be mindful of your surroundings. Notice and name one thing for each of your five senses when you enter a new environment or even a familiar one. Being aware of what you see, hear, smell, taste, and touch allows you to fully experience the moment and it develops your ability to observe your surroundings.

6. Open-minded and compassionate

Open-minded and compassionate people are good critical thinkers. Being open-minded means considering new ideas and perspectives, even if they conflict with your own. This allows you to examine different sides of an issue without immediately dismissing them. Likewise, compassionate people can empathize with others, even if they disagree. When you understand another person's point of view, you can find common ground and understanding.

Critical thinking requires an open mind when analyzing opposing arguments and compassion when listening to the perspective of others. By exploring different viewpoints and seeking to understand others' perspectives, critical thinkers can gain a more well-rounded understanding of an issue. Using this deeper understanding, we can make better decisions and solve more complex problems.

Actionable Tip: Cultivate open-mindedness and compassion by regularly exposing yourself to new ideas and views. Read books on unfamiliar topics, listen to podcasts with diverse opinions, or talk with people from different backgrounds.

7. Able to determine relevance

The ability to assess relevance is an essential characteristic of critical thinking. Relevance is defined as being logically connected and significant to the subject. When a fact or statement is essential to a topic, it can be deemed relevant.

Relevance plays a vital role in many stages of the critical thinking process . It's especially crucial to identify the most pertinent facts before evaluating an argument. Despite being accurate and seemingly meaningful, a point may not matter much to your subject. Your criteria and standards are equally relevant, as you can't make a sound decision with irrelevant guidelines.

Actionable Tip: When you're in a conversation, pay attention to how each statement relates to what you're talking about. It's surprising how often we stray from the point with irrelevant information. Asking yourself, "How does that relate to the topic?" can help you spot unrelated issues.

Critical thinking requires willingness. Some scholars argue that the "willingness to inquire" is the most fundamental characteristic of critical thinking , which encompasses all the others. Being willing goes hand in hand with other traits, like being flexible and humble. Flexible thinkers are willing to adapt their thinking to new evidence or arguments. Those who are humble are willing to acknowledge their faults and recognize their limitations.

It's essential for critical thinking that we have an open mind and are willing to challenge the status quo. The willingness to question assumptions, consider multiple perspectives, and think outside the box allows critical thinkers to reach new and necessary conclusions.

Actionable Tip: Cultivate willingness by adopting a growth mindset. See challenges as learning opportunities. Celebrate others' accomplishments, and get curious about what led to their success.

9. Effective communicators

Being a good critical thinker requires effective communication. Effective critical thinkers know that communication is imperative when solving problems. They can articulate their goals and concerns clearly while recognizing others' perspectives. Critical thinking requires people to be able to listen to each other's opinions and share their experiences respectfully to find the best solutions.

A good communicator is also an attentive and active listener. Listening actively goes beyond simply hearing what someone says. Being engaged in the discussion involves:

• Listening to what they say
• Being present
• Asking questions that clarify their position

Actively listening is crucial for critical thinking because it helps us understand other people's perspectives.

Actionable Tip: The next time you speak with a friend, family member, or even a complete stranger, take the time to genuinely listen to what they're saying. It may surprise you how much you can learn about others — and about yourself — when you take the time to listen carefully.

The nine traits above represent just a few of the most common characteristics of critical thinking. By developing or strengthening these characteristics, you can enhance your capacity for critical thinking.

Get to the core of critical thinking

Critical thinking is essential for success in every aspect of life, from personal relationships to professional careers. By developing your critical thinking skills , you can challenge the status quo and gain a new perspective on the world around you. You can start improving your critical thinking skills today by determining which characteristics of critical thinking you need to work on and using the actionable tips to strengthen them. With practice, you can become a great critical thinker.

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8 skills to demonstrate career readiness

Agust 22, 2023

Reading time:  3–4 minutes

Are you career-ready?

You’ve graduated. Now the question is: where are you on your career path?

Not all college graduates who’ve earned the same degree may have the same career readiness in their chosen field.

Besides the educational background required for your profession, there are several competencies you should be able to demonstrate as well.

The National Association of Colleges and Employers (NACE) has identified 8 key competencies for career readiness. See NACE’s definitions below, along with some examples of demonstrating each competency in the real world.

The examples of positions given here are meant to serve as a general guide. Some positions may prefer or even require previous experience, licensure, certifications or other designations along with a degree. Because many factors determine what position an individual may attain, Capella cannot guarantee that a graduate will secure any specific job title, a promotion, salary increase or other career outcome. We encourage you to research requirements for your job target and career goals.

As you review the skills listed below, think about how you can apply them as you develop opportunities in your field.

1. Critical thinking/problem solving

“Identify and respond to needs based upon an understanding of situational context and logical analysis of relevant information.”

• Research analysis. Interpret results of a scientific study in order to create a solution to a problem.
• Management . Summarize accomplishments, set goals and priorities for upcoming year.
• Education. Creatively present a new topic to a class to engage and interest students.

2. Communication

“Clearly and effectively exchange information, ideas, facts and perspectives with persons inside and outside of an organization.”

• Education. Write and deliver a training course to educate employees about performing a job function.
• Health care. Gather information from a patient about their health history and symptoms, accurately record it in the patient’s electronic health record and communicate this to the provider, professional athletic coach or personal trainer.
• Social work. Employ technology to help generate assessments and treatment plans, then communicate them with your clients.

3. Teamwork

“Build and maintain collaborative relationships to work effectively toward common goals, while appreciating diverse viewpoints and shared responsibilities.”

• Software development. Collaborate with a team of internal partners and stakeholders to develop a new piece of software for customers.
• HR management. Work with supervisors to address employee concerns regarding their compensation.
• Nonprofit sector. Lead a team to create a fundraising campaign to meet the needs of an organization.

4. Technology

“Understand and leverage technologies ethically to enhance efficiencies, complete tasks and accomplish goals.”

• Health care. Use a medical facility’s electronic health record system to capture patient health histories.
• Education. Offer students virtual office hours using an online meeting platform or a school’s learning management system.
• Mental health. Implement an online scheduling system for patients and office staff.

5. Leadership

“Recognize and capitalize on personal and team strengths to achieve organizational goals.”

• Management. Lead and develop a team of employees to not only perform their job duties but also further their careers.
• Education. Work with colleagues to share common goals and opportunities to improve a school.

6. Professionalism

“Knowing work environments differ greatly, understand and demonstrate effective work habits, and act in the interest of the larger community and workplace.”

• Health care. Know and follow laws and regulations to protect patients’ health privacy.
• Social work. Respect clients’ rights and objectives; collaborate on strategies to achieve their goals without personal bias.

7. Career and self-development

“Proactively develop oneself and one’s career through continual personal and professional learning, awareness of one’s strengths and weaknesses, navigation of career opportunities, and networking to build relationships within and without one’s organization.”

• Accounting. Request an informational interview with a senior-level auditor to learn more about their position and what it takes to reach that level.
• Digital forensics. Attend networking events to meet others and identify positions or companies of interest.
• Health care. Enroll in continuing education to enhance your skills and pursue a specialty practice such as nursing informatics or care coordination.

8. Equity and inclusion

“Demonstrate the awareness, attitude, knowledge and skills required to equitably engage and include people from different local and global cultures. Engage in anti-racist practices that actively challenge the systems, structures and policies of racism.”

• Health care. Complete diversity training and recognize and overcome disparities in the medical treatment of marginalized communities.
• Management. Consciously build representative teams that include diverse backgrounds, demographics, experiences and ways of thinking.
• Education. Develop awareness of systemic racism, inequities and biases and how they affect students’ ability to learn at their grade level; pay attention to and advocate for those who need additional resources. 

Regardless of your position or area of study, these 8 career readiness competencies can help you in the pursuit of your professional goals.  

The Capella University  Career Development Center   support team, resources and tools help students and alumni on every step of their career path. Learn more about college and career readiness options and how to plan for your career.

Explore Capella University’s online degree programs . 

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Unlock success in job interviews: 5 essential skills to master

I n today's fiercely competitive job market, the ability to stand out in interviews has never been more crucial. According to statistics, an average corporate job posting attracts around 250 resumes, out of which only 2 percent of candidates are invited for an interview. However, by mastering essential interview skills, you can significantly increase your chances of securing the job you desire. While technical expertise remains important, employers increasingly value candidates with strong soft skills and effective communication abilities.

Beyond technical expertise, employers increasingly value candidates with strong soft skills and effective communication abilities. In fact, a survey conducted by LinkedIn revealed that 57 percent of leaders cited soft skills as the most desired attribute in candidates.

Additionally, a study conducted by the National Association of Colleges and Employers found that communication skills consistently ranked among the top five qualities sought by employers.

Here are the key skills that, when practiced and honed, will empower you to crack your next interview successfully.

By focusing on these essential skills mentioned by Yogita Tulsaini, Director and co-founder at iXceed Solutions, candidate be well-equipped to impress potential employers and stand out from the competition.

1. EFFECTIVE COMMUNICATION

Effective communication skills are crucial in every aspect of our lives, and they play a significant role in the interview process.

Being able to articulate your thoughts clearly and concisely, actively listen to the interviewer, and ask insightful questions demonstrates your ability to communicate effectively.

Practice speaking confidently and maintaining good eye contact. Pay attention to your body language, as it can convey confidence and engagement.

2. ACTIVE LISTENING FOR DEEPER CONNECTIONS

Active listening is an often underrated skill, yet it plays a pivotal role in establishing rapport and understanding during interviews. By attentively listening to the interviewer's questions and comments, you demonstrate genuine interest and thoughtfulness in your responses.

Avoid interrupting and take a moment to comprehend the question or statement before offering your answer.

Develop active listening skills by engaging in conversations with friends, colleagues, or mentors, actively seeking to comprehend their perspectives and practicing reflective listening.

3. UNLEASHING PROBLEM-SOLVING AND CRITICAL THINKING

Employers highly value candidates who possess strong problem-solving and critical thinking abilities. Interviews often include scenarios that require quick thinking and efficient problem-solving.

Prepare by reflecting on past challenges you've faced and the strategies you employed to overcome them. Emphasize your analytical skills, creativity, and decision-making prowess.

Hone your critical thinking by engaging in puzzles, riddles, or hypothetical scenarios. Such exercises will sharpen your problem-solving acumen and enable you to navigate challenges with ease, leaving a lasting impression on interviewers.

4. EMBRACING ADAPTABILI TY AND FLEXIBILITY

In today's dynamic work environment, adaptability and flexibility are qualities that employers hold in high regard. They want to ensure you can navigate change and thrive in evolving circumstances.

Highlight your adaptability by showcasing instances where you adjusted your approach or thrived in diverse settings. Practice flexibility by actively seeking new experiences, volunteering for varied projects, or taking on different roles.

Such endeavors will not only broaden your skill set but also demonstrate your capacity to embrace change and excel in any work environment.

5. LEADERSHIP AND TEAMWORK

Employers value candidates who can lead teams, inspire others, and collaborate effectively. Highlight your leadership experiences, such as leading projects or mentoring others. Discuss how you've motivated and influenced team members to achieve collective goals.

Demonstrate your ability to work well in teams by providing examples of successful collaborations and effective communication within a group setting.

Leadership and teamwork skills show that you can contribute to the organisation's success and work harmoniously with others.

IN CONCLUSION

Mastering these key skills is essential for excelling in your job interviews. By developing effective communication and active listening abilities, honing critical thinking and problem-solving skills, showcasing adaptability and flexibility, demonstrating emotional intelligence, and investing time in thorough preparation and research.

No matter how challenging your interview may be, be sure you are well-prepared. Additionally, make an effort to contact the interviewer or hiring manager after the interview is over.

You may, for instance, send a brief text or email to thank them and express how helpful the interview process was. Additionally, remain proactive if you anticipate being selected for the following round.

You may always send a quick email to follow up if you haven't heard anything new. Keep your phrases formal and concise.