how do you write a facebook review

How to write a review or recommendation on any Facebook business page

You can write a review on Facebook to help others make an informed decision about a business.
To leave a review on Facebook, you can either recommend or not recommend a business.
You can leave this recommendation directly on a Facebook business page.

If you've just been to a really great — or not so great — business, you probably want to tell someone about it. You could just post about it on social media, but that only goes to your friends. It would probably be more useful to let people who actually want the information know.

There are many ways to do that, but one way is to post on a business' Facebook page, if it has one. You don't have to leave a generic post on the page, and it's not the traditional star rating like you're used to either.

Facebook has changed their reviews to recommendations, which can include photos and tags in addition to text. Now, star ratings for a business are calculated by a combination of past reviews and customer recommendations.

Here's everything you need to know about Facebook recommendations.

How are Facebook recommendations different from reviews?

While they serve a similar purpose, there are a few key differences between recommendations and reviews.

First, Facebook reviews are visible to anyone on Facebook, while recommendations can be limited to just friends. Facebook reviews also have a star rating whilst recommendations do not.

What are the benefits of using Facebook recommendations?

When recommending a business, you can add photos to accompany your text and select tags to highlight key features about a business (like child-friendly or cozy atmosphere).

Additionally, if one of your Facebook friends recommends a business, it will appear first on that Facebook page as well as on your friend's timeline.

How to write a review on Facebook

1. Go to the Facebook page of the business you want to review.

2. Click the Reviews tab.

3. Underneath Do you recommend [Business Name]? click Yes or No .

4. Write your review about the business. Reviews must be at least 25 characters long.

5. In the Sharing section , select who will be able to see your review. You can choose just friends, or set it to public so that anyone can see it. When you're finished, click Post .

Main content

How to Leave a Review on Facebook: A Step-by-Step Guide

Leaving a review on Facebook is pretty simple and quick. First, you need to find the page of the business or service you want to review. Once you’re on the page, look for the reviews section. Click on “Write a Review,” rate the business, and write your thoughts. After you’re done, just hit “Post,” and your review will be live.

Step-by-Step Tutorial on How to Leave a Review on Facebook

These steps will guide you through leaving a review on Facebook, ensuring your feedback is shared with others.

Step 1: Log in to Your Facebook Account

First, log in to your Facebook account using your username and password.

Make sure you have your login details handy. Without logging in, you won’t be able to leave a review.

Step 2: Search for the Business Page

Next, use the search bar at the top of the page to find the business or service you want to review.

Type the name of the business in the search bar and click on the correct page from the search results.

Step 3: Navigate to the Reviews Section

Once you’re on the business page, find the “Reviews” section. It is usually located on the left-hand side of the page.

Look for a tab labeled “Reviews” or a star icon. Click on it to proceed.

Step 4: Click on “Write a Review”

In the Reviews section, click on the button that says “Write a Review.”

This will open up a new window where you can write your review and rate the business.

Step 5: Rate the Business

Select a star rating for the business, ranging from 1 to 5 stars.

Your rating will help others gauge the quality of the business. Be honest!

Step 6: Write Your Review

Write your thoughts about the business in the text box provided.

Share your experience, what you liked or disliked, and any other details you think are important.

Step 7: Click “Post”

After writing your review, click the “Post” button to publish it.

Your review will now be visible to the public on the business’s Facebook page.

Once you complete these steps, your review will be live for others to see. It can help other potential customers make informed decisions.

Tips for Leaving a Review on Facebook

Be Honest: Always give truthful feedback based on your actual experience.
Be Specific: Provide specific details about what you liked or didn’t like.
Stay Respectful: Even if you had a bad experience, keep your language respectful.
Check Your Grammar: Make sure your review is easy to read by checking for spelling and grammar mistakes.
Use Relevant Keywords: This helps others find your review when they search for similar topics.

Frequently Asked Questions

Do i need a facebook account to leave a review.

Yes, you need to be logged in to your Facebook account to leave a review.

Can I edit my review later?

Yes, you can edit your review by going back to the Reviews section and clicking on your review.

What if the “Write a Review” button is missing?

Some businesses might have reviews disabled. In this case, you won’t be able to leave a review.

Are reviews on Facebook public?

Yes, reviews you post on Facebook are visible to anyone who visits the business’s page.

How do I delete my review?

You can delete your review by finding it in the Reviews section and clicking on the delete option.

Log in to your Facebook account.
Search for the business page.
Navigate to the Reviews section.
Click on “Write a Review.”
Rate the business.
Write your review.
Click “Post.”

Leaving a review on Facebook is a straightforward process that can have a big impact. Whether you had an amazing experience you want to share or encountered some hiccups, your review can help others make better decisions. Plus, businesses rely on feedback to improve and grow. So why not take a few minutes out of your day to leave a thoughtful review? It’s a small gesture that can make a big difference. For more tips on how to be an effective reviewer, check out our other articles. Happy reviewing!

Matthew Burleigh has been writing tech tutorials since 2008. His writing has appeared on dozens of different websites and been read over 50 million times.

After receiving his Bachelor’s and Master’s degrees in Computer Science he spent several years working in IT management for small businesses. However, he now works full time writing content online and creating websites.

His main writing topics include iPhones, Microsoft Office, Google Apps, Android, and Photoshop, but he has also written about many other tech topics as well.

Read his full bio here.

Review’s Substack

A Step-By-Step Guide On How To Write A Facebook Review

Unlocking the power of feedback: crafting your facebook review.

In today's digital age, online reviews play a crucial role in shaping the reputation and success of businesses. Among the myriad of review platforms available for leaving reviews, Facebook stands out as one of the most popular and influential. With its extensive user base and easy accessibility, Facebook reviews can significantly impact a company's credibility and visibility.

Whether you've had an exceptional experience or encountered some issues with a business, sharing your feedback through a Facebook review can make a difference. If you're unsure how to get started, fear not!

Thanks for reading Review’s Substack! Subscribe for free to receive new posts and support my work.

How To Write A Facebook Review - A Complete Guide

This comprehensive guide will walk you through the process of writing a Facebook review step by step:

1. Locate the Business Page :

The first step is to find the Facebook page of the business you want to review. You can do this by using the search bar at the top of your Facebook homepage . Type in the name of the business and select the correct page from the search results.

2. Navigate to the Reviews Section :

Once you're on the business page, scroll down until you find the "Reviews" section. This is where you'll see all the reviews that other users have left for the business.

3. Click on "Write a Review" :

In the Reviews section, you'll typically find a button that says "Write a Review" or something similar. Click on this button to start composing your review.

4. Choose Your Star Rating :

Facebook uses a five-star rating system, with one star being the lowest rating and five stars being the highest. Select the star rating that best reflects your overall experience with the business.

5. Write Your Review :

Now it's time to share your thoughts and feedback. Start by summarizing your experience briefly. Were you impressed by the quality of service? Did the product meet your expectations? Or were there any issues that you encountered? Be honest and specific in your review, and try to provide useful information for other potential customers.

6. Include Relevant Details :

If you're writing a positive review, mention specific aspects of the business that you appreciated, such as excellent customer service, fast shipping, or high-quality products. If your review is negative, try to be constructive and offer suggestions for improvement.

7. Proofread and Edit :

Before you hit the submit button, take a moment to proofread your review for any spelling or grammatical errors. A well-written and polished review will have more credibility and impact.

8. Submit Your Review :

Once you're satisfied with your review, click the "Post" or "Submit" button to publish it on the business's Facebook page .

9. (Optional) Edit or Delete Your Review :

If you later decide to edit or delete your review, you can do so by navigating back to the Reviews section on the business page and finding your review. Facebook allows users to edit or delete their Facebook reviews at any time.

10. Share Your Review (Optional) :

If you're particularly impressed with a business or want to help spread the word, consider sharing your review on your own Facebook timeline. This can help increase visibility for the business and encourage others to check them out.

By following these simple steps, you can easily write a Facebook review that provides valuable feedback to businesses and helps other users make informed decisions. Whether you're praising exceptional service or offering constructive criticism, your reviews can make a meaningful impact on the success of businesses in your community. So don't hesitate to share your experiences and opinions – your voice matters!

Conclusion:

In conclusion, writing a Facebook review is a simple yet powerful way to share your experiences with businesses and contribute to the online community. By following the steps outlined in this guide, you can effectively communicate your feedback, whether it's positive or negative, and help others make informed decisions. Remember that your reviews have the potential to influence perceptions and shape the reputation of businesses, so approach the process thoughtfully and with integrity. Embrace the opportunity to share your voice and make a difference in the digital landscape.

Happy reviewing!

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How to Write a Review on Facebook in 2024, 9 Easy Ways

Is it important to know how to write a review on Facebook?

Your local coffee house makes you a custom drink you love. Your handmade dress from Etsy arrived in perfect condition. And you can’t stop raving about the progress you’ve seen since working with a life coach.

How can you show these businesses you care beyond continuing to make purchases?

What about leaving them a Facebook review?

If you have ever wondered, “How do I leave a review on Facebook,” this article is for you.

There are advantages of using Facebook to leave reviews.

With Facebook’s updates for Business Pages, it’s never been easier for people to interact with local businesses they love on social media .

One of the main updates?

Further developing the Recommendations feature, an enhanced version of the Facebook reviews system.

Facebook understands people trust their online communities ’ input on where to shop, eat, or travel. With this feature, Facebook users can create an “ask for a recommendation” post and their friends can respond with live links to the Facebook business pages they recommend.

In other words, when you leave a review on Facebook, that business becomes eligible to be “recommended” by others, too — a beautiful way to help your favorite local businesses move the needle faster toward sustainable growth.

By reading this guide, you discover seven ways to leave a review on desktop and two additional guidelines.

If you’re ready to give businesses some love on Facebook, but you’re not sure how, stick around to learn everything you need to know about how to write a review on Facebook.

How to know which businesses you can review (and other important guidelines)

Let’s get straight into it.

If a business has turned on its “Reviews” setting, you can recommend them.

Take a look at FusionAuth, a SaaS solution for developers interested in SAML vs OAuth systems:

( Image Source )

On its Facebook business page, you can see it lists a “Reviews” tab in the red rectangle above. This indicates that FusionAuth is eligible for Facebook recommendations.

One important note: If a business has turned off its “Reviews” setting, you can’t recommend them.

Take a look at Leathercult, an apparel brand that specializes in selling leather pants :

A screenshot showing a missing Reviews tab on Facebook.

If you look inside of the red rectangle, you’ll notice it’s missing a “Reviews” tab. This means Leathercult has turned off its reviews.

If you’d like to recommend a business page that has reviews turned off, consider asking them to turn the feature on in their privacy settings so you can show your appreciation.

Why would a business choose to turn off Facebook reviews?

Some businesses may choose to omit this setting from their Facebook page in an effort to prevent spammy messages, inappropriate comments from irate customers, and poor reviews. In this case, consider asking the business if there’s another review site you can use to leave a positive recommendation, such as Google or Yelp.

How to Write a Review on Facebook

Here are a couple of other housekeeping duties you should keep in mind before attempting to write a review on Facebook.

Review Facebook character limits

Your Facebook review will need to be at least 25 characters long. That’s about four to six words depending on letter count and spacing.

While there’s no max character limit listed that we could find, we decided to conduct our own test — but we stopped after 44,616 characters. 😂 So, it’s safe to say you have plenty of room to work with.

Follow Facebook’s community guidelines

As part of its community standards, Facebook asks that all reviewers follow its guidelines to prevent potential post removal.

While Facebook doesn’t verify user purchases, it does ask that you:

Focus on the product or service the business offers
Don’t manage the Page for the business you’re reviewing
Base your review on personal experience

Related reading about the violation of community guidelines: Facebook Jail Release

Responding to a review request

If you view an ad on Facebook via the iPhone app or the Android app , you may be asked to review your purchasing experience with that business — whether you made a purchase or not.

If you didn’t buy anything, you can let Facebook know by following these two simple steps:

Access the review request in your Feed.
Tap “Didn’t make a purchase.”

If you did buy something and would like to leave a review, follow these four steps:

Choose the star rating you’d like to give the business.
Click “Tell others what you liked or didn’t like” and write your review.
Tap “Finish”.

Pro-Tip: Want to review a brand you love but don’t know what to say? Beat writer’s block and get inspired with brainstorming prompts from an AI text generator . Simply enter a few words about your experience and watch as the generator spits out some ideas for you. While this tool isn’t perfect, it’s a great resource to use when you’re feeling stuck on where to start.

What to include in your Facebook review

Piggybacking on the guidelines from above, let’s draw up some mock review examples to help you brainstorm your upcoming Facebook review.

Here are three ideas you can use to help you focus your Facebook review:

Place a hyper-focus on the product or service

If you can’t get enough of a particular product or service, let that be the star of your review.

Scenario:

When you were planning your wedding, your groomsmen were worried their attire would be expensive, uncomfortable, and lack the proper fit.

Luckily, you found a brand called StudioSuits that offers men’s suits at a generous discount and offers custom options. Score!

Not only were your groomsmen pleased with their final cost, but they also loved their suits so much, that they’ve been wearing them to other weddings and formal events since then.

With this in mind, here’s how you might place the spotlight on the products you ordered:

“My groomsmen are still raving about the custom suits they purchased from StudioSuits for our Spring wedding last year. Not only were they happy with the fit and price, but they also can’t stop talking about how soft the fabric is. They even joke about starting a “tuxedo” or “suit” night just for an excuse to wear these beauties. Can’t say enough about StudioSuits!”

Highlight your epic customer experience

Your entire experience was a dream. From initial contact to software consideration to purchase to onboarding . So, why not take potential customers on a ride to let them know what their experience could look like, too?

You’ve been on the hunt for an application tracking system (ATS) that can help you simplify and speed up your recruiting processes. For now, you’ve been relying on outdated HR software solutions and an overwhelming spreadsheet.

After some digging and research, you found Matchr, a SaaS solution that offers ATS software in line with your specific goals. After signing up for a welcome call, choosing a solution, and completing the onboarding process, you’re over the moon impressed.

Not only did the rep take their time to answer every question on your long list, but they also continued to follow up with you until your needs were met. A showstopping experience, to say the least.

With this in mind, here’s how you can highlight your customer experience in your review:

“Lisa and the team from Matchr were an absolute dream to work with. After signing up for a welcome call, Lisa and the team went the extra mile by answering all of my questions, without hesitation or a tinge of annoyance. They held my hand throughout the entire onboarding process and are still available anytime I get stuck or have additional questions. If you’re looking for an HR solution that’s not only effective but that also comes with a supportive onboarding team, look no further than Matchr.”

Beam about the tremendous value you’ve received

When a product or solution is changing your business or life, you have to tell the world about it.

You never knew you needed a portable filtered water bottle until you had to live without one on of your recent travels where tap water wasn’t safe to drink.

But after finding ClearlyFiltered? Now your travels look different. Not only can you safely drink water from any spring, water fountain, or faucet, but you’re also looking into ways you can help these communities get access to safe water bottles, too. Now your body and your altruistic heart can thank you.

With this in mind, here’s how you can highlight the value you received in your review:

“As a frequent traveler, I can’t say enough about the filtered water bottles ClearlyFiltered offers. After getting sick on one of my recent travels after drinking spring water, I knew I had to find a convenient way to help me get access to clean water, anywhere in the world. Since my purchase, I’ve been to three countries that didn’t offer potable drinking water and I was able to safely consume the water out of my filtered bottle. Not only has this water bottle changed my traveling experience and my health, but it’s also inspired me to donate filtered water bottles to communities in need.”

How to write a review on Facebook from start to finish (using a desktop computer)

Now that we’ve covered our our bases, let’s leave a review!

Here’s how to use your computer to write and post a Facebook review:

Step one: Search for the brand you’d like to review

Search for the brand you’d like to review using Facebook’s search bar at the top.

(Image provided by Ioana)

Step two: Click “Reviews”

Choose the “Reviews” tab.

A screenshot showing the Facebook Reviews tab.

Step three: Answer “yes” to the recommendation prompt

Click “Yes” in the recommendation pop-up prompt.

A screenshot showing the Facebook recommendation pop-up.

Step four: Write your review

Use the insights we shared previously to write your review.

Step five: Click “Post”

Choose “Post”.

Step six: Double-check your published review

Make sure your review posted.

Step seven: Edit your review if you catch any mistakes

See any mistakes you didn’t notice prior to posting?

You can easily edit them by clicking on the three dots at the top right of your review and choosing “Edit post”, like so:

How to edit a Facebook review screenshot.

You can also delete your review here if needed. Just click “Delete post” instead of “Edit post”.

PS: Want to leave a review using the Android app, iPhone app, or iPad app, instead? Here’s a quick Facebook review tutorial to help walk you through it.

How to Write a Review on Facebook: Frequently Asked Questions

How do i leave a review.

You can use Facebook to leave a business review. Make sure you follow the character limit and the Community Guidelines. Make sure the brand allows reviews. If so, click the Reviews tab on the brand’s Facebook Business Page.

Where is the review button on Facebook?

The Review button is not a button. To leave a review for a business, click the Review tab on the company’s Facebook Business Page.

Wrap Up: How to Write a Review on Facebook

And that’s it! You’ve officially written a review on Facebook.

Now you know the answer to the question, “How do I leave a review on Facebook?”

Doesn’t it feel good to support the businesses you care so much about?

Don’t forget to save this post in case you’d like to review other businesses on Facebook!

Thanks so much for reading, and happy posting!

Readers, please share so happy customers discover how to write a review on Facebook.

Author Bio:

Ioana Wilkinson

Ioana is a Business, Digital Marketing, and SaaS content writer for B2B brands. Born in Transylvania and raised in Texas, Ioana has been living the digital nomad life since 2016. From Barcelona to Puerto Vallarta to her new abode in windy, Oklahoma City, you’ll never know where Ioana will head off to next.

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How to Leave Reviews on Facebook: An Expert Guide for Small Businesses

November 27, 2023
by Tom Wells

As a small business owner, positive online reviews can be invaluable for building credibility, driving sales, and improving your products and services. According to a BrightLocal survey, 91% of consumers read online reviews before visiting or purchasing from a local business. With over 1 billion monthly active Facebook users, reviews on Facebook Pages make a significant impact.

This comprehensive guide will teach you how customers can leave Facebook reviews, why they’re critical for small businesses, and how you as a Page admin can proactively manage them.

Step-by-Step: How Customers Leave Facebook Reviews

Leaving a review on Facebook only takes a few quick steps:

1. Navigate to the Business Page

From their news feed, customers can:

Search for your Page name or handle
Click on an ad or post leading to your Page
Visit your official website and click the Facebook icon

Once on your Page, they can scroll down to the Reviews section.

2. Leave a Rating & Written Review

They simply:

Rate your business from one to five stars
Click to give a recommendation
Write their review summary, feedback, experiences

Facebook suggests keeping reviews detailed, honest, and polite . Customers can also add photos of products, services, or experiences.

3. Submit the Published Review

They click the Post button to publish the review. It will then be visible to all visitors under your Reviews section.

Why Facebook Reviews Are Vital for Small Businesses

Positive and negative reviews have significant impacts on small businesses in terms of:

Reputation & Trust

72% of customers will trust a business more if it has positive reviews [BrightLocal]
64% are more likely to purchase if a business has four stars or more [BrightLocal]

Star Rating	% More Likely to Purchase
5 stars	70%
4 stars	62%
3 stars	10%
2 stars	9%
1 star	5%

Customer Experience & Loyalty

Rating products and services allows customers to share experiences
This feedback helps small businesses identify issues and opportunities for improvement
Responding to reviews demonstrates you value customers and their insights

Lead Generation & Sales

72% of customers will probably book appointments or reservations after reading positive reviews [BrightLocal]
Consumers that view four or more online reviews convert at a 270% higher rate than those who don‘t read reviews [Yotpo]

In summary, online reviews significantly influence consumer behavior and purchasing decisions – ignored at your own peril!

Proactively Managing Your Facebook Reviews

As a Page admin, you can turn reviews on or off and use tools to manage them appropriately:

Enable Reviews on Your Page

First, ensure the Reviews section is visible to customers. Under Settings > Templates & Tabs > Reviews, turn the toggle switch ON.

Encourage More Reviews

Occasionally posting asking happy customers to kindly leave an honest review gives positive social proof. Tag those who gave verbal feedback too.

Respond & Interact Thoughtfully

Replying to reviews shows customers you care and are listening. Thank them for taking time to provide feedback. For negative reviews, apologize for their poor experience and offer to make things right.

Monitor Review Content

Check new reviews at least weekly. Report seriously inappropriate or false reviews to Facebook as needed.

Analyze Review Patterns

Identify common complaints needing improvement or recognize employee rock stars going above-and-beyond from the content.

Proactively managing reviews demonstrates your commitment to customers while enabling small businesses to provide even better products, services and experiences over time.

Common Mistakes to Avoid

While honest feedback provides an opportunity to improve, avoid these common mistakes business owners make:

Deleting or hiding negative reviews
Paying for fake positive reviews
Arguing, blaming customers in responses
Ignoring review feedback altogether

These destroy consumer trust while damaging your brand reputation and integrity.

Instead, embrace authentic reviews as invaluable customer insights to drive positive changes in your business. Demonstrate professionalism and accountability in all public interactions.

Key Takeaways

Reviews significantly influence reputation and purchases
Leaving Facebook reviews takes mere minutes
Manage your Page‘s reviews proactively
Respond professionally to all reviews
Analyze patterns and trends in the feedback

Encouraging more reviews while carefully monitoring and thoughtfully engaging with customers on Facebook fosters increased visibility, trust and sales over the long-term.

How To Write a Facebook Review

In modern digital era, your voice matters more than ever, especially when it comes to sharing experiences with businesses on social media. Writing a Facebook review is a powerful way to express your opinion and influence others. Whether it’s raving about your favorite café or detailing a less-than-stellar experience at a local shop, your reviews contribute significantly to the online reputation of businesses.

Understanding the impact of your words, you might want to ensure your Facebook circle is wide enough to make your opinions heard.

Enhancing your presence by deciding to buy Facebook reviews can significantly enhance the impact of your evaluations, ensuring that your endorsements or cautions are heard by a wider audience. This strategy not only expands your social network but also elevates the trustworthiness and visibility of your evaluations, turning them into a valuable asset for others.

Key Takeaways

Understand the binary “Yes” or “No” recommendation system on Facebook and ensure your review accurately reflects your experience, setting a guiding tone for readers.
Emphasize the importance of including specific details and personal experiences in your review to provide clarity and engage readers with authentic feedback.
Remember the significance of choosing a constructive tone and the impact of timing when sharing your experiences, to foster positive dialogue and provide useful feedback.
Highlight the value of attaching authentic photos to your reviews, enhancing credibility and offering a more immersive insight into your experience.
Acknowledge the public nature of Facebook reviews, emphasizing the need for thoughtful, balanced feedback that can guide future customers and inform business improvements.
Utilize the flexibility to edit or delete your Facebook reviews, allowing your feedback to remain accurate and reflective of your latest experiences.

Steps To Write Reviews on Facebook

Writing a Facebook review can significantly impact a business, influencing potential customers and shaping the company’s online reputation. To ensure your review offers value and clarity, follow the guidelines below.

Choose the Right Rating

Your review starts with selecting a rating. Given that Facebook has transitioned to recommendations rather than the traditional star ratings, your choice is binary: yes or no. This doesn’t mean your review lacks nuance. Your recommendation — or lack thereof — sets the tone for your feedback. It’s essential to accurately reflect your experience.

Did the business meet your expectations? Would you suggest it to friends or family? Your initial recommendation acts as an anchor for your written review, guiding readers on your overall sentiment.

Provide Specific Details

The most helpful reviews go beyond general statements. When drafting your review, include specific details about what made your experience memorable. Were there standout products or services? How did the business go above and beyond?

Alternatively, if your experience was less than stellar, detail what aspects fell short. This information not only aids potential customers in their decision-making but also offers businesses valuable insight into areas of success or improvement. Remember, clarity is key. Break down your experience so readers can easily understand what to expect.

Include Personal Experience

Your personal experience is what makes your review unique. Share your story — whether it’s about the exceptional service you received or how a product exceeded your expectations. Don’t hesitate to mention employees by name if they contributed to your positive experience. Including personal anecdotes adds authenticity and relatability to your review, making it more engaging for readers. It’s these personal touches that transform a standard review into a powerful recommendation.

Other Things To Consider When Writing a Facebook Reviews

When crafting a Facebook review, it’s not just about what you say but how you say it. Language and tone play crucial roles in how your feedback is perceived. Opting for a constructive tone, even when critiquing, fosters a positive dialogue and encourages the business to engage with your feedback.

If you find it difficult to follow a certain tone or style, then a paragraph generator can help you with the first draft. It will craft compelling paragraphs according to your entered topic and selected tone/style.

Timing is another aspect often overlooked. Sharing your experience soon after it happens ensures your memories are fresh, making your review more detailed and helpful for others. But, if you’ve had a negative experience, taking a moment to cool off before typing can prevent overly-emotional responses that might not accurately reflect the situation.

The relevance of your review is paramount. The team from this essay writing platform called EssayPro advises focusing on specifics that future customers will find useful. Mentioning the quality of service, the atmosphere, or the product’s performance gives a well-rounded view that aids in decision-making. It’s also beneficial to highlight any changes in your second visit, as this shows the business’s capacity for growth or consistency.

You can also use authentic photos accompanying your review can greatly enhance its credibility. Visuals can capture aspects that words might miss, such as the ambiance of a place or the quality of a product, offering a more immersive insight into your experience.

Remember, a well-written review has the power to significantly influence both potential customers and the business itself. By choosing your words carefully, focusing on relevance, and attaching authentic visuals, your feedback can contribute meaningfully to the community, helping others make informed decisions and assisting businesses in their quest for improvement.

How Do I Leave a Review on Facebook?

Leaving a review on Facebook is simpler than you might think, and it’s a fantastic way for you to share your experiences with others while also helping businesses understand how they’re doing. Facebook reviews are influential, with 92.4% of customers reading online reviews and considering them as much as personal recommendations.

First, navigate to the business’s Facebook page. You’ll find the “Reviews” or “Recommendations” section usually located on the left-hand side menu of the page. If you’re on a mobile device, you might need to tap on the ‘More’ tab. Once you’re there, Facebook will prompt you with the question, “Do you recommend [Business Name]?” Here, you can select either “Yes” or “No”, based on your experience.

After choosing your recommendation option, a text box will appear where you can write your review. Here’s where your contribution really matters.

Be specific about what you liked or didn’t like. Mention details about the service, product quality, or your overall experience. This not only helps potential customers but also gives the business valuable feedback on what they’re doing right or what they could improve on.

Also, adding authentic photos can significantly enhance the credibility of your review. Photos offer visual evidence of your experience, making your review more relatable and trustworthy for those reading it.

Remember, your review should be honest and fair. Keep in mind that constructive criticism is more helpful than vague or overly negative comments. Businesses often use feedback from Facebook reviews to improve their products or services, so your insights can lead to real change.

Understanding how to leave a review on Facebook enables you to be part of a larger community, contributing valuable information that benefits both businesses and fellow customers alike. Your voice matters, and with these simple steps, you can make sure it’s heard.

Where Do I Find Facebook Reviews?

If you’re looking to leave a Facebook review, knowing where to find the review section is your first step. It’s simpler than you might think.

Facebook has integrated its review feature into what’s now known as Recommendations. This is where customers can share their experiences and thoughts about a business, service, or product with their network.

Start by navigating to the Facebook Page of the business you want to review. You’ll find the Recommendations or Reviews tab on the left sidebar of the page. This tab is your gateway to reading what others have said and leaving your own feedback. Whether you’re on a desktop or using the Facebook app, the process is essentially the same.

Occasionally, businesses might have this tab hidden due to their settings preferences. If that’s the case and you can’t seem to find where to leave a review, don’t worry. Contacting the business directly through their Facebook page via message can be a good alternative. They can provide you with a direct link or instruct you on how they prefer to gather customer feedback.

Remember, when you decide to leave a review, you’re not just sharing your thoughts with the business. Your review is visible to anyone who visits the business’s Facebook page. This visibility is exactly why your honest and detailed feedback is invaluable. It helps potential customers make informed decisions and can significantly impact the business’s reputation.

Can I Delete or Edit My Facebook Reviews?

Navigating the complexities of social media feedback might feel like a maze, especially when you’re looking to retract or modify your words. On Facebook, your voice matters , and so does your ability to update your insights as your experiences evolve.

If you’ve posted a review and later changed your mind, either because your opinion has shifted or you’ve had a change of heart, you’ll be relieved to know that editing and deleting your Facebook reviews is possible . This flexibility ensures your feedback remains accurate and reflective of your latest interactions.

To edit your Facebook review, simply navigate to the Recommendations section of the business page where you initially left your feedback. Find your review and click on the three dots in the top right corner. From there, you’ll see an option to ‘Edit Recommendation’. This is your chance to adjust your rating or elaborate on your experience further. Remember, your edited review will replace the original and will be date-stamped with the latest update.

In scenarios where you feel a review no longer represents your stance or if it was posted in error, deleting it is just as straightforward. Follow the same steps to locate your review under the business’s Recommendations. Instead of opting to edit, select ‘Remove Recommendation’. Upon confirmation, your review will permanently disappear, leaving no trace of the original comment.

This ability to edit or delete ensures that your digital footprint on Facebook is as current and genuine as your real-world experiences. It underscores the platform’s commitment to providing dynamic, user-driven content that accurately reflects consumer opinions and experiences. Whether you’re praising an unforgettable service or retracting a critique based on a resolved issue, your control over your online reviews is uncompromised.

Remember, each review contributes to the community’s perception of a business. Exercising your power to edit or delete ensures that your influence remains both positive and precise.

Related Post: How to Build More Credibility on Facebook

Crafting a Facebook review is more than just sharing your experience; it’s about contributing to a business’s growth and guiding future customers.

Remember, your words have the power to influence and shape perceptions. By treating your reviews as advice for friends and maintaining a balanced and fair perspective, you’re not just offering feedback but also playing a crucial role in the business-customer relationship.

Businesses that actively respond to reviews demonstrate their dedication to customer satisfaction, further emphasizing the importance of your input. So next time you’re about to write a review, consider the impact of your words and the responsibility that comes with them. Your thoughtful and honest feedback can make a significant difference.

FAQs About Writing Facebook Reviews

Here are some frequently asked questions about Facebook Reviews.

Where is the review tab on Facebook?

The review tab on Facebook can be found on the business’s Facebook Page. It’s located on the left side of the page under the business’s profile picture and name. By clicking on this tab, users can view and leave reviews for the business.

Why can’t I leave a review on Facebook?

You might not be able to leave a review on Facebook if the business has not enabled the review feature on their Page. Page owners have the option to turn on or off this feature. If it’s not available, you might want to contact the business directly to share your feedback.

When you get a friend suggestion on Facebook, does the other person get it too?

It’s not guaranteed. Facebook suggests friends based on mutual connections, interests, or activities, but it doesn’t mean the same suggestion appears for both parties. Each user’s suggestions are tailored to their own profile and interactions.

Where can I leave a review for a company?

You can leave a review for a company on various platforms including Google Business Profile, Yelp, Facebook, Angie’s List, and the Better Business Bureau (BBB). These platforms cater to different types of businesses and audiences, so choose the one that best fits the business you want to review.

Can my friends see my reviews on Facebook?

Yes, friends can see your reviews on Facebook depending on your privacy settings. When leaving a review, you have the option to adjust who can see it—everyone, just friends, or a custom list. Encouraging customers to set their reviews to public can increase visibility for businesses.

This is used as a reference for customers when looking for products and services. For businesses, this is a promotion tool so that their posts and page are more visible in user’s feeds.

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Mastering facebook reviews: the complete 2024 guide.

Activate the Facebook Reviews tab on your Facebook business Page and grow with customer feedback.

Facebook reviews, or recommendations, are a vital part of a business’s online reputation.

After all, they provide the best type of social proof you can get, increase the visibility of your business, and help you convert visitors into dedicated customers.

Moreover, the impact customer reviews have on your business cannot be underestimated. The vast majority of U.S. adults (82%) say they check online reviews before a purchase. Also, over 18% of U.S. adults say they had bought something through Facebook.

So keep on reading as we tell you all about Facebook reviews, how to add them to your page, and how they help your business succeed in today’s day and age.

About Facebook recommendations former Facebook reviews

Facebook Recommendations are a feature on Facebook that allows users to provide feedback about their experiences with businesses, services, or products.

Unlike traditional star-rated reviews, Recommendations enable users to simply recommend or not recommend a business to their friends and network. These Recommendations can include written feedback, photos, and tags, creating a more comprehensive and social form of review. This feature integrates directly into a business’s Facebook Page, making it easier for potential customers to see authentic opinions and experiences shared by real users.

Note: Facebook’s ‘Recommendations’ feature is the evolution of the older ‘Reviews’ system, and you can still find it under the ‘Reviews’ tab of Facebook pages. However, instead of using the old star rating system, buyers recommend (or not) a product or a business, share a written opinion, and leave tags and images (should they choose to).

FYI: You can embed Facebook reviews widget automatically with EmbedReviews platform. Start a free trial and display your Facebook Page recommnedations now.

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How to set up your Facebook business page reviews?

You can very quickly and very easily add your Facebook Reviews tab on your official page. Just complete these straightforward steps:

Log in to your account and go to your business Facebook page ;
Click on your profile image (top-right corner and tap ‘Settings & privacy’ ;

That’s it! Now, your ‘Reviews’ tab will be live on your official page, and your customers can share their experiences with your business for everyone to see.

Note: Once you activate the ‘Reviews’ tab and start getting feedback, you won’t be able to delete Facebook reviews yourself. You will have to flag innacurate reviews and Facebook’s team will deal with them if they violate Facebook’s Community Standards.

How to get your Facebook Reviews page link?

Google My Business has made getting a Google review link easy, but getting a Facebook review link will be a bit different. No worries, we’ll show you two easy ways to do it!

Option 1: Copy the reviews page URL

To get your Facebook Reviews link, you have to follow two simple steps:

Log in to your Facebook page —start by logging into your Facebook account and navigating to your official business page;
Add ‘/review’ to your page URL —find the browser address bar, click at the end of it, and then simply type ‘/review’ after your page URL;
Copy the URL to share it —simply copy the entire string you see in the address bar for future use. For instance, https://www.facebook.com/embedreviews/reviews is EmbedSocial’s Facebook Reviews page link – as shown below:

Congratulations, you have it!

Now, share the Reviews link of your Facebook business page across the internet, such as on your website, in emails, in your newsletters, or on your social media platforms, i.e., anywhere you see a chance to invite your customers to review you.

Note: When sending the link, also add a brief explanation on how your customers can leave you a Facebook review for your product and services.

Option 2: Build your own direct Facebook review link

What if your customers are not logged into their personal or business accounts? If you send them the above link, they’ll be asked to log into Facebook first, which may discourage them from reviewing your business. No worries, here’s a solution to that:

Utilize the Facebook login URL -> www.facebook.com/login/
Put a redirect to your reviews page by adding “next” -> www.facebook.com/login/?next=
Convert your page URL into the corresponding equivalent in HTML and add it after the “next” component -> https://www.facebook.com/login/?next=https%3A%2F%2Fwww.facebook.com%2Fembedreviews%2Freviews%2F

As you can see, it’s not complicated at all! Just replace the colon (:) with %3A and the slash (/) with %2F. That way, whenever the customer logs in to their account, they’ll be redirected to your reviews page. Works like a charm every time!

How can your customers leave you Facebook reviews?

Since the introduction of the ‘Recommendations’ review system, your clients will no longer have to select a number of stars to describe your products and/or services. They only have to navigate to your page’s ‘Reviews’ tab or follow the above ‘Reviews’ link.

Once there, they only have to tap ‘Yes’ or ‘No’ under the ‘Do you recommend [your business name]’ message. Then, the ‘Recommendation’ box will open and prompt users to share their thoughts about your business. They’ll have to write at least 25 characters.

As users leave you new reviews, they will start appearing at the top of the ‘Reviews’ tab feed of your Facebook business page.

How to respond to your Facebook reviews?

You must respond to all (or most of) your Facebook reviews, both positive and negative. That’s the best way to maintain a strong online presence and build trust with your customers.

To respond to Facebook reviews, you will typically get a notification on Facebook or via email , and when you click on it, it will take you directly to that review, so you can check out the review, and provide your reply—it’s as easy as writing a comment on a Facebook post.

Here are some practical review reply templates for review responses:

Positive reviews response example:

Hello [Reviewer’s Name], Thank you so much for your kind review! We’re thrilled to hear that you had a great customer experience with our [product/service]. Our team works hard to provide excellent customer service, and we’re glad to see that it’s making a difference. We appreciate your support and would love for you to share your experience with your friends and family. If you have any other feedback or suggestions, please don’t hesitate to reach out. We look forward to serving you again soon! Warm regards, [Your Name] [Business Name]

Negative reviews response example

Hello [Reviewer’s Name], We apologize for the less than satisfactory experience you had with our [product/service]. It’s essential for us to maintain high standards, and we’re sorry that we did not meet your expectations this time. We’d like to learn more about your experience and find a way to make things right. Please reach out to us at [contact information] or send us a private message so we can discuss this further and find a suitable resolution. Again, we apologize for any inconvenience caused, and we appreciate your feedback as it helps us improve and provide better service in the future. Sincerely, [Your Name] [Business Name]

How to report a Facebook review?

Sometimes you may receive fake negative reviews that affect your online reputation. Naturally, you have to deal with negative reviews as soon as possible. But, since you cannot outright delete them, you’ll have to report them for violating Facebook’s Community Standards :

Find the negative review in your ‘Reviews’ tab ;

Choose to receive notifications about the report and click ‘Submit’ ;

Here’s a brief video covering the entire process:

How to get new reviews for your Facebook business pages?

The fun part starts here: finding cool new ways to motivate your customers to leave you positive Facebook recommendations.

These are some of the strategies you can try out include:

Adding a physical ‘Review’ sign at your place of business— you can edit and place the official ‘ Facebook Review Us ‘ stickers anywhere from your counter to your tables, walls, shopping windows, or any other prominent sections of your premises;
Use the Facebook Wi-Fi feature— set up Facebook Wi-Fi in your business location to get more customer reviews, which will allow your visitors to hook up to your guest Wi-Fi for free once they check in to your Facebook business page and leave you a review;
Embed a digital ‘Review us on Facebook’ button— you can place this button anywhere from your homepage to your blog and social media sites;
Create a Facebook contest —you can always stage a discount contest for your customers, who will be able to participate if they leave you a Facebook review;
Asking your regular customers— you can always ask for a review outright, especially your regular visitors, which will be included to help you out. You can either ask them in person or send them an email such as this one, along with the promise of a discount:

“Thanks for stopping by again [customer name]”. “Do you use Facebook? The reason I ask is that we have a Facebook Reviews section that we use to collect our customer’s comments. Would you be interested in posting one?” Here is our link (link to Facebook reviews section) Thank you so much. [Your Name] [Your Company Name]

Need more strategies for getting Facebook reviews?

Check the detailed blog post covering 5 ways to get Facebook reviews for your business, or download the Facebook reviews guide:

How to display your Facebook reviews on your website?

One of the best ways to collect more reviews is to promote your existing recommendations across your website and add the relevant CTA buttons for review collection. Additionally, the ability to embed Facebook reviews on your website boosts trust and provides real-time evidence of the experiences shared by your real customers.

The Facebook reviews widget has a direct API integration with Facebook, and with just one click enables users to aggregate all their Facebook page reviews and display on their website with an embeddable code:

Here is an example:

The best part? The widget allows you to combine reviews from all popular social media platforms and review sources like Facebook, Yelp, and Google , into one stunning widget. Moreover, you can import third-party reviews and craft custom testimonials.

Check below the various widget layouts, including sliders, grids, and rating badges and pick one to signup and create yours.

Facebook Reviews Feed

Embed Facebook reviews in a slider.

Facebook Reviews Table

Show reviews in a full-page feed.

Facebook Reviews Popup

Display Facebook reviews in a popover widget.

Facebook Reviews Slider

Show Facebook reviews in a modern slider.

Want more cool stuff? Explore early products

Step-by-step guide on collecting Facebook reviews . Related article

In case you are using a web builder to build your website, the code works with the most popular CMS and website builders, so click on your specific website builder to proceed:

Facebook Reviews for WordPress
Facebook Reviews for Squarespace
Facebook Reviews for PageCloud
Facebook Reviews for Weebly
Facebook Reviews for Wix
Facebook Reviews for Shopify
Facebook Reviews for Webflow

What are the benefits of Facebook reviews?

Every serious business must collect Facebook reviews/recommendations nowadays as they come with several advantages, including but not limited to the following:

1. They increase your organic reach

Positive reviews and recommendations can help your business gain more visibility on Facebook, as they may appear in the Facebook Feeds of the reviewer’s friends or when someone asks for recommendations. This increased exposure can attract more potential customers.

How? When a customer recommends your bakery on Facebook, their friends might see the recommendation in their Feed, thus sparking interest in your products and driving more foot traffic to your bakery.

2. They boost your brand credibility

A collection of positive reviews and recommendations serves as social proof , demonstrating that your business is reliable, trustworthy, and offers great experiences, which can influence potential customers to choose your products or services over your competitors.

How? A new user visiting your digital marketing agency’s Facebook page sees numerous glowing reviews from satisfied clients. This positive feedback instills confidence in the user, making them more likely to engage with your agency.

3. They improve your search engine ranking

Positive reviews can improve your search engine ranking, as search engines also consider user-generated content about a certain business in their ranking algorithms.

How? Your restaurant has numerous positive reviews on Facebook. When someone searches for restaurants in your area, your restaurant is more likely to appear higher in the search results due to the positive feedback.

4. They help you gain your visitors’ trust

When potential customers see a high volume of positive reviews, they are more likely to trust your business and feel confident in their decision to engage with your products or services.

How? A potential client is considering hiring your home cleaning service. Upon seeing the numerous positive reviews on your Facebook page, they feel reassured that your service is reliable and trustworthy, making them more likely to hire you.

Hopefully, our guide on Facebook business reviews gives you specific directions on improving your online reputation management and leveling up your digital marketing strategy.

Remember, getting more reviews on Facebook (and other social media sites) can take a little effort, but it’s an investment that pays off in the long run. We promise!

FAQs about Facebook reviews

Yes, Facebook reviews still exist, but they have evolved into a new format called ‘ Facebook Recommendations ‘, which no longer uses the previous star-based system. Users now recommend (or not) a certain business or product and leave a text-based review. They also have the option to add various tags and relevant images. This new format allows for more context and encourages users to provide more valuable feedback for potential customers.

To see the reviews of your or other businesses, you will have to navigate to the official page and click on the ‘Reviews’ tab underneath the profile image. If the tab is not there, the ‘Reviews’ feature has to be activated through the page’s ‘Privacy’ section.

No, Facebook reviews are not private. When a user leaves a review on a business Page, it is publicly visible to anyone visiting said Page. This allows potential customers to read about the experiences of others, which can influence their decision to engage with the business.

As a business owner, you cannot directly delete Facebook Reviews left by users. However, you can report a review if it violates Facebook’s Community Standards or contains spam. Then, if Facebook determines the review is inappropriate, they may remove it. Alternatively, you can disable the ‘Reviews’ tab on your business Page, which will hide all reviews from your Page, but this will make it harder for potential customers to learn more about your business.

While you cannot directly remove a bad review on Facebook, you can take steps to address it. First, respond to the review professionally and empathetically, offering to address the issue and rectify the situation. If that doesn’t work and you believe the review is from a fake account, spam, or violates Facebook’s Community Standards, you can report it to Facebook for review.

Pew Research Center report
2020 eMarketer report

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How to Leave A Review on Facebook (Things You Need to Know)

Max 5min read

Have you had any experience with any product/service from a Facebook business page? Then, you might want to share it with others.

That’s great! Because you may have any good/bad experiences with a business, it’s good to share with others, too, as every customer review does matter!

However, social media is great for sharing opinions through user reviews. And Facebook is one of the best platforms for this. 66% of people share their thoughts and opinions on their purchases on Facebook.

If you’re looking for a guide on writing reviews on the Facebook page or a business owner, you should know why and how this has to be done properly. This article sums up everything about how to leave a review on a Facebook business page and the things that you need to know.

So, let’s get into how to leave reviews on Facebook;

Why Facebook review is important

When someone asks about the importance of leaving customer reviews on Facebook or why leave reviews on Facebook, what will you say on this?

We know the first thing that will come to your mind about the fact that people prefer to leave reviews on Facebook. But where does this preference come from?

Well, the way people are engaged on Facebook, you can say these Facebook reviews work as an interpreter between customers and businesses!

Reviews on Facebook and other review websites for businesses are crucial for any brand. In order to help your customers choose about what to buy, 92.4% of customers read these online reviews and recommendations. And, to determine whether a good or service is worthwhile for their time and, more crucially, their money, consumers require social proof !

Social media reviews are very influential on popular platforms like Facebook, so you should use this to improve the user experience, draw attention to more clients, and stay ahead of the competition.

However, writing online reviews is not a difficult task. Followers can check these steps on how to leave a Facebook review;

Steps of how to leave a review on Facebook page (Example)

First, select the Facebook page where you want to leave your opinion.
Simply just choose the “Reviews” section. (In case you don’t find the Reviews option, check it from the “More” option).

How to leave a review on Facebook- Facebook reviews option

Besides writing reviews, you can recommend this page too. For that, choose “Yes”, under the line “Do you recommend”.

Now, write your review, expressing your thoughts in one or two sentences or with a brief overview of the company’s goods or services.
You can determine who can see your review by making your selection in the Sharing section. You have the option of setting it to private for just your friends or public for everyone.

How to leave a review on Facebook- Privacy setting

Click Post once you’re done.

How to leave a review on Facebook- write review

Bottom line

Isn’t it easy to leave your reviews on Facebook? Just the way you got your service, pay the same with a few good words through your Facebook reviews.

Read: How to Add Facebook Reviews on Your Website (Easy Steps)

By doing this, you assist your friends and other customers while ensuring businesses enhance their services and interactions with the local community!

Do you want to know more about social media marketing and get the best result out of it? Stay connected with WP Social Ninja .

Win your customers’ hearts with exceptional features

Discover how WP Social Ninja can assist you design outstanding customer experiences.

Anyway, we hope you liked the blog and found your answers. Let us know your thoughts in the comments. Also, you may overlook some of the frequently asked questions we received from viewers right here.

You can read the blog about the best Facebook reviews plugin: 5 Best Facebook Review Plugin for WordPress Websites

How do I leave a review on Facebook in 2024?

Tap Reviews to the right of the Page’s cover image. If you want to recommend the Page, tap Yes; if not, tap No. Then share Your experience and post it.

Can Facebook reviews be anonymous?

No, not at this time. Facebook requires users to sign into their accounts to submit a review or recommendation, making everything they post on a business page public.

How do I rate a seller on Facebook 2024?

If you want to rate a seller, you can do that after buying a product; if you have a conversation with the seller on Messenger, you’ll find the Rate the Seller option.

Why did Facebook remove reviews?

By ensuring everyone has the same experience, Facebook hopes to ensure quality in the user experience. Because of this, reviews are being removed from some pages.

Is a recommendation as same as a review on Facebook?

No. Reviews include both comments and star ratings, whereas recommendations only include comments and likes. Anyone can leave a comment or “like” a review, but only people in the recommender’s network can do the same for their recommendations.

Why can I not leave a review on Facebook?

When you create a Page on Facebook, by default, the reviews feature is automatically turned on. You can manually enable it in the Manage Page area on the left side of the page if it isn’t already enabled when the Page is created for any reason. Go to your brand’s page to enable Facebook reviews.

Hridi here; a dreamer and ambivert who loves diving into exploring more. Wanna know what this slacker’s work cycle is? So, a cup of coffee, a good music and back to write!

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I can write the Review but when I hit the submit button and go back to see my review it is not there. It’s like it never actually Submits. Any idea why?

It sounds like there might be an issue with the submission process. This could be due to a few reasons, such as a caching problem, temporary glitch, or conflict with other plugins/apps.

How to Leave a Review on Facebook in 2024

Being one of the largest social media platforms around the globe, Reviews on Facebook have a significant contribution to a brand’s reputation. As of 2024, Facebook Marketplace has over 1.1 billion users , making it a must-use platform for brands to sell their products. So hop on as we guide you through the process of how to leave a review on Facebook.

With so many people using this platform, the reviews about the product play a very important role on Facebook. It is a common practice for Facebook users to check the Facebook page of a brand before buying a product from the Facebook marketplace. They look for the reviews added by previous users to verify whether a brand is worth association or not. This makes it very important for users to leave a detailed and unbiased review on Facebook.

As a business owner, you also would want to have customers leave good reviews about your brand on Facebook.

Use Facebook Reviews to Engage With Your Audience!

Before understanding how to leave a review on Facebook, it’s important to understand why they are important. Here are some of the major reasons why brands must promote leaving reviews on Facebook.

Get seen on Reviewers Network

When a user leaves a review on Facebook, it is visible to their entire network. This increases the brand’s visibility and eventually traffic on the page. If your brand has good reviews on Facebook then it will be visible to everyone connected to the reviewer, enhancing your brand reputation.

To learn how to leave a review on Facebook, simply navigate to the brand’s page, locate the ‘Reviews’ section, and follow the prompts to share your feedback and experiences.

Target Potential Customers

Facebook marketplaces help brands by using reviews to target their best customers. When someone searches for a product then in the search results they can also see reviews posted by a friend. A person is more likely to trust a brand that someone they know has already used. This ultimately means that for every new user of your brand on Facebook, you’ll get.

Additionally, Facebook marketing services can also provide businesses with various targeting options to reach their desired audience, making it a cost-effective way to promote their brand and drive conversions.

Visibility on Search Engines

More reviews also help the Facebook page of your brand rank higher on search engines like Google and Bing. This ultimately increases traffic on your Facebook page which leads to brand growth. Getting your Facebook page ranked among the top search results on Google results in a 71% increase in exposure.

Social Proof

One of the most important reasons why a brand must have more Facebook reviews is that they act as impactful social proof. Brands can embed Facebook feeds on their website to show new visitors the quality they provide and foster trust.

Having more reviews on your brand page on Facebook, and replying to them increase engagement on your page. Replying to Facebook’s reviews also shows that you are committed to enhancing the customer experience. This type of customer engagement eventually turns a new user into a loyal one.

Following are the simple steps that you can follow to know how to leave a review on Facebook.

Open Facebook
Search for the brand page
Click on “Reviews”
Click on “Yes” or “No” under “Do you recommend ZARA”
Type the reason
Click on “Post”. Voila!

1. Open the Facebook app on your phone or the Facebook website on your browser.

2. Search for the Facebook page of the brand you want to leave a review for.

3. On the top left corner of the page, you will see an option called “Reviews”. Tap/ Click on it.

4. On the review page, below the current rating of the brand you searched for, you will see a checkbox asking if you want to recommend the business. You can select whether you want to recommend the brand or not as per your experience.

5. Once you recommend the business, A pop-up will appear on the screen. The pop-up will ask the reason why you wish to recommend or not recommend the business. Here you can add a detailed review.

6. Once you have added the details, click on the post.

Facebook does not allow the brands to remove the reviews left by the users. You can however hide the reviews if you find them abusive or offensive as per the community guidelines. Following are the steps you must follow to report a review as abusive or offensive.

Open your Facebook page that has the review you want to report.
Go to the review section of the page
On the top-right corner of the review that seems suspicious, offensive, or abusive to you, click on more.
From the options available click on “Report”.
Follow the on-screen instructions as per the issues you have with the post and why you are reporting it.
Facebook will check the review and if it is abusive, it will be removed, or else will be visible again.

Facebook allows brands to remove the review section from their Facebook page. With this feature, users coming to your page won’t be able to access the review section as it will not be visible. Follow the steps below to switch off reviews for your business.

Go to your business page and click on “Settings” from the “Manage Page” section on the left.

Click “Templates and Tabs”

Once you reach the page manager, Scroll down to the “Reviews” section and click the “Settings” button.

On the top of the page, you will see a slider with which you can enable or disable the review section. Slide “ON” to “OFF”

Save your new settings and the review section will be removed from your page.

With that being said, having reviews of your products has a lot of advantages as mentioned in the above sections.

Brands are trying their best to get more and more reviews on Facebook to gather more visibility and social media traffic. Here are some efficient techniques to help you get more Facebook reviews.

Encourage Customer Feedback:

Prompt your customers to share their experiences by actively encouraging them to leave reviews. A satisfied customer is more likely to leave positive feedback, contributing to your brand’s positive online reputation.

Leverage Social Media Platforms

Use your other social media channels to promote your Facebook page and request reviews. Create engaging posts that highlight the value of customer feedback and encourage users to share their thoughts on your Facebook page.

Incentivize Reviews

Consider offering incentives to customers who leave reviews. This could include discounts, exclusive promotions, or even entry into a giveaway. Incentivizing reviews not only encourages participation but also adds a positive touch to the customer experience.

Utilize Email Marketing

Incorporate review requests into your email marketing strategy. Send personalized emails to your customers, thanking them for their recent purchase and kindly asking them to share their feedback on your Facebook page. Make the process simple by providing a direct link.

Showcase Positive Reviews

Highlight positive reviews on your website, marketing materials, and other platforms. This not only serves as social proof but also encourages others to leave reviews. Consider embedding a Facebook review widget on your website, displaying real-time feedback from satisfied customers.

Engage with Customers

Respond promptly and graciously to all reviews, whether positive or negative. Engaging with customers shows that you value their feedback and are committed to customer satisfaction. Positive interactions can turn a one-time customer into a loyal advocate.

Utilize Facebook Ads

Invest in targeted Facebook ads to reach a wider audience. Promote your Facebook page and encourage users to leave reviews. Tailor your ads to showcase positive reviews and highlight the benefits of engaging with your brand.

Implement a Loyalty Program

Create a loyalty program that rewards customers for repeat purchases and reviews. Loyalty programs not only drive customer retention but also encourage users to share their positive experiences with others.

Start engaging with your website visitors

Easily Add Facebook Reviews on Website Now!

Facebook Reviews play a vital role in expanding an online business as Facebook attracts a lot of traffic. Brands must find new ways to encourage customers to leave Facebook reviews to increase engagement on their Facebook page. Now that we have discussed how to leave a review on Facebook, you must communicate its importance to your customers as well.

There are several tools available online to help you embed Facebook reviews on websites and WordPress. You can use these tools to showcase the reviews left by your satisfied customers. This will help your brand to get a reputation online and show your commitment to customer satisfaction.

Boost Buyer's Journey With User-generated Content

Google vs Facebook Reviews: Which is Best for Your Business?

Quickly Embed Facebook Reviews On Your Website For Free

An Epic Guide To Facebook Reviews For Business

How To Get Facebook Reviews: 10 Strategies For Your Biz Page

Today more than ever, online reviews are a critical aspect of consumers’ purchasing decisions. And with the rise of social media, they have become an essential part of how people evaluate products and services. Facebook reviews are no different for businesses to have.

Since Facebook is the most popular social media platform, it has also become a hub for users to share their first-hand experiences and opinions on business pages.

So, are you wondering how to get more reviews on Facebook?

Here are ten practical tips to help you get started.

Table of Contents

What Are The Benefits of Online Reviews?

Before discussing the strategies, let’s first understand why online reviews are so important.

Build Trust. Positive reviews from satisfied users can build trust with potential customers . It shows that your business has a good reputation and provides excellent products or services.
Increase Visibility. Reviews on platforms like Facebook can boost your business’s visibility as they often appear in search engine results.
Improve SEO. Reviews can also improve your search engine rankings as they are considered a form of user-generated content, which is highly valued by search engines.
Customer Feedback. Online reviews provide valuable feedback from customers, allowing you to identify areas for improvement and make necessary changes.

What Are the Official Guidelines for Facebook Reviews?

When it comes to managing reviews on your business’s Facebook page, there are some official guidelines that you should be aware of:

Moderation. You can moderate the reviews on your page by hiding or deleting them if they violate Facebook’s Community Standards.
Reporting Fake Reviews. If you believe a review is fake or spam, you can report it to Facebook for review.
Responding to Reviews. You can respond publicly or privately to reviews on your page, depending on the nature of the feedback.
Asking Customers for Reviews. While you can’t incentivize customers to leave positive reviews, you are allowed to ask them for honest feedback.

Remember that recommendations that don’t follow Facebook’s community standards may be removed, so make sure to familiarize yourself with them before managing your reviews.

The key points are:

Authenticity

Treat all users, including those leaving negative reviews, with respect and dignity. Avoid attacking or belittling them in your responses and focus on resolving any issues they may have.

10 Effective Strategies to Get More Facebook Reviews on Your Facebook Business Page

Now that you understand the importance of online reviews and the guidelines for managing them on Facebook, let’s dive into ten practical strategies to get more Facebook reviews on your business page .

Turn On Reviews For Your Facebook Page

First thing first.

Before you can get reviews, you need to make sure that they are enabled on your page.

To do this, go to your profile and choose the page you want to check.

Select the correct fan page and then click “ Settings & Privacy “:

On the next page, click “Privacy” in the left menu:

The last step is to click on “ Page and Tagging “, to finally see the option called “ Allow others to view and leave reviews on your Page? “.

Make sure the tagging is On:

Encourage Customers to Leave Facebook Reviews

Sometimes, all you need to do is ask.

Don’t be afraid to reach out to your customers and politely request them to leave a review on your Facebook page. You can do this through email marketing , social media posts, or even in-store signage.

When reaching out, make writing a review as simple as possible by providing a direct link to your page or instructions on how to navigate there.

A good template you can use to request reviews is:

>Hello [Customer Name],

>We hope you had a great experience with our product/service.

>We would love to hear your thoughts and feedback on our Facebook page.

>It will only take a few minutes, and your review will help us improve our services for future customers.

>Thank you for your support!

Of course, make sure to thank customers who have already left reviews and let them know their feedback is valuable to your business.

Respond To Reviews

Not only should you encourage customers to leave reviews, but also respond to them.

Acknowledge both positive and negative reviews and thank the reviewers for taking the time to share their experiences.

This shows that you care about your customers’ opinions and are willing to address any concerns they may have. It also gives potential customers a positive image of your brand, knowing that you value and engage with feedback.

For example, you can respond to a positive review by saying:

>Thank you [Reviewer’s Name] for your kind words and support. We are happy to hear that you had a great experience with us.

For negative reviews, try to address the issue and offer solutions or an apology if necessary.

For example, you can respond to a negative review by saying:

>We apologize for any inconvenience caused, [Reviewer’s Name]. Please send us a direct message so we can further assist you with this issue.

Remember to keep your tone professional, and respectful, and maintain Facebook’s community standards.

Share Positive Reviews On Other Social Media

Sharing positive reviews on your social media platforms is an effective way to promote your brand and encourage others to leave reviews.

If you don’t have any, you can consider purchasing real Facebook reviews as a way to boost your page’s credibility and encourage more reviews from others.

You can also take screenshots of positive reviews and share them on platforms like Instagram or Twitter, along with a link to your Facebook page for people to leave their reviews.

This also shows appreciation for customers who took the time to share their positive experiences.

They may feel more inclined to leave a review again in the future or share your brand with their network, leading to more reviews.

Implement A Review Generation System

Another effective strategy is to implement a review generation system.

This can be as simple as sending an automated email after a customer has made a purchase, asking them to leave a review on your Facebook page.

You can try a pop-up form on your website, offering a discount or freebie in exchange for leaving a review.

Alternatively, you can implement a review generation system for engaged customers who complete a specific action on your website, like the case of SlideModel reviews , where engaged users are invited to leave a review after downloading a presentation template.

Make sure to check Facebook’s policies and guidelines when it comes to incentives for reviews.

Offer Great Customer Service

Customer service is a key factor in getting positive reviews.

Make sure to provide top-notch customer service to every customer, whether it’s through fast shipping, easy returns, or excellent communication.

If customers have a great experience with your business, they are more likely to leave a positive review and recommend your brand to others.

Engage With Your Audience Regularly

Engaging with your audience regularly not only helps build a relationship with them but also reminds them to leave a review.

You can do this by responding to comments and messages, posting interesting content, and running promotions or giveaways.

When customers see your brand actively engaging with its audience, they may feel more inclined to leave a review as they know their feedback will be valued and acknowledged .

For example, you can post a poll or ask for suggestions on your Facebook page and include a call-to-action to leave a review.

Utilize Facebook Ads

Facebook ads can be a powerful tool in promoting your page and getting more reviews.

You can create an ad specifically targeting people who have recently engaged with your brand or visited your website, encouraging them to leave a review.

By reaching out to those who are already familiar with your brand, they may be more likely to take the time to leave a review.

To create a targeted ad, go to the Ads Manager and select the objective “Get More Page Likes” or “Engagement”.

From there, you can specify your target audience and budget.

Encourage Facebook Check-ins

Another way to increase reviews is by encouraging customers to check in on your business on Facebook.

This not only promotes your page but also makes it easier for customers to leave a review directly from the check-in.

You can offer incentives like discounts or freebies for customers who check in and leave a review, further motivating them to do so.

Add The Facebook Reviews Tab to Your Business Website

If you have a business website, make sure to add the reviews tab to your Facebook page .

This way, potential customers can easily see your overall review rating and read individual reviews without having to leave your website.

It also makes it more convenient for them to leave a review if they are already browsing your site.

How To Leave A Facebook Review

Not only should you try to generate Facebook reviews for your page but leave reviews for other businesses you have purchased from or did business with.

Here’s how to leave a Facebook review:

First, log into your Facebook account and visit the business page you want to review. Scroll down until you see the Reviews section.

Click on the stars to select your rating. A box will pop up asking you to describe your experience.

Write a detailed review being as specific as possible about what you liked or didn’t like. You can also upload photos to support your review.

Once you’re done, click “Post” to publish your review publicly on that page.

FAQs: Generating Facebook Reviews

There could be several reasons why you are not getting reviews on Facebook. It could be due to a lack of customer engagement, negative experiences with your business, or difficulty in leaving a review. But first, make sure you have enabled reviews on your page and have actively encouraged customers to leave reviews.

Facebook does not allow businesses to delete or hide negative reviews. However, you can report a review if it violates Facebook’s policies and guidelines . Otherwise, it is best to respond to the review professionally and try to address any concerns the customer may have.

Yes, you can offer incentives for customers to leave reviews, but make sure to follow Facebook’s guidelines and policies when it comes to offering rewards for reviews.

Final Words

Getting reviews on Facebook is an essential aspect of building a strong online presence and establishing trust with your audience.

By implementing these strategies, you can encourage more reviews and improve your overall review rating on Facebook.

Remember to always respond to reviews, whether positive or negative, professionally and respectfully. This shows that you value and appreciate customer feedback, leading to better customer relationships and more positive reviews in the future.

Remember, a great user experience leads to great reviews , so make sure to prioritize providing excellent customer service at all times.

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2 thoughts on “how to get facebook reviews: 10 strategies for your biz page”.

All good tips Lisa. Engaging your Facebook Fans – and followers in general – regularly influences them to organically publish glowing reviews because they luv ya and wish to express it. Genuinely, it is kinda easy to score these types of reviews since you mainly need to care about the well-being of your tribe, listen to them and show up to respond. Smart post my friend.

Thanks Ryan. Of course it’s best to engage with folks on the social networks unless they are spamming you.Appreciate your coming by and taking the time to comment Ryan. Have a great day!

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How to give a Facebook Review / Recommendation

Facebook Reviews/Recommendations are a great way to show your support to a fantastic cause, or to help a local company, or simply to say thanks for a great experience.

If you are not sure how to give a Facebook review/recommendation, this short article with show you how.

Step 1: Find the company or charity or organisation you want to review/recommend.

Step 2 & 3: select reviews and then select yes (or no).

How to give a Facebook Review - steps 1 to 3

Step 4: Write your review.

Be effusive. Be friendly. Be helpful to anyone who looks at the review.

Step 5. Share your review with Friends (not essential but nice to do)

How do Facebook Reviews help organisations?

1. Research shows that people are heavily influenced by reviews.

2. Recent reviews are often prominent on the organisations Facebook home.

3. They sometimes appear in Google search results.

4. They often appear in Bing search results.

5. Reviews can help organisations get higher ranking in search engines.

6. By sharing your reviews with your circle you are helping to promote them.

Giving a bad Facebook review

If you really want to make your feelings known about a bad experience you have had, or a company that has treated you unfairly, you could give a bad review.

These are powerful ways to get your complaints/opinions seen and they may make an organisation react faster and take you more seriously. However, you must be honest and keep to the facts or you could be sued for damages.

But first I would recommend contacting the organisation and tell them that you are going to give them a negative review and why. This will allow them to rectify or explain their side of the story before it all goes public.

If you are not happy with their response then go ahead; but If you are going to give an organisation a bad review be honest but kind and try to be helpful - i.e. how they could improve. Give exact details of when and where and what went wrong.

Taking this approach will make you look like the reasonable party, avoid litigation, and hopefully elicit a useful response. No one wins a slagging match - everyone just looks bad.

For training courses on using Facebook for business, including how to get reviews and deal with any negative reviews click here

Receive regular insights, tips, and other data to help you make better business decisions and drive more revenue.

Subscribe now, everything you need to know about facebook reviews.

a group of people each holding a star above their heads to symbolize facebook reviews

Facebook reviews — officially called Facebook Recommendations — on local business Pages can help you build your company’s online reputation, expand your search visibility, and attract more customers to your business locations.

According to research:

Facebook holds 19% of all customer reviews . The social media platform also ranks fourth just behind Google, Yelp, and Tripadvisor on the list of review sites people check before visiting a business. ( Online Reviews Statistics )
18.3% of U.S. adults made a purchase through Facebook in the last year. ( eMarketer )
2 out of 3 Facebook users visit a local business Page at least once a week. ( Hootsuite )
55% consider the social network as the most common place to learn about new brands and products. Meanwhile, 66% are likely to share their thoughts, experiences, and opinions on their purchases on Facebook. ( Facebook Reputation Management guide)

google is the top site for business reviews

One thing to note: If you haven’t done so already, we suggest taking the time to learn how to claim a Facebook business page .

Doing so ensures that you have an official place on Facebook where people can leave online reviews . For brands with multiple locations, we suggest you also check out our guide on how to manage multiple Facebook Pages with Facebook Business Manager .

What are Facebook Reviews / Recommendations?

For years, Facebook business Pages featured traditional online reviews and ratings. This changed in 2018, when the social network rolled out a series of visual changes and features that included “Facebook Recommendations.”

With the update, Facebook followed the trends set by Netflix and YouTube by ditching the 5-star rating system in favor of Yes/No options. Now, a query field appears on a business Page’s “Recommendations and Reviews” section with the question: “Do you recommend (business name)?”

screenshot of Facebook recommendations on the mobile app

Users can answer by pressing the “Yes” or “No” button and can add further context to their recommendations with tags, photos, and more text.

As a local business Page owner, you will no longer see any star-based reviews coming into your Page. Customers will rate your business simply by choosing whether or not they recommend it.

How Do I See Facebook Reviews and Recommendations?

If you’re wondering how to see reviews on your Facebook business Page, simply go to your Page and click the Recommendations or Reviews tab found under your profile picture. (If you’re using Facebook Business Manager , you can follow the same procedures for Pages to which you have access.)

If you previously enabled online reviews on your Page, Recommendations have been automatically turned on. To make it easier to find specific Recommendations, you can apply a “most helpful” or “most recent” filter to sort all your Recommendations and ratings.

Are Facebook Recommendations Public?

All Facebook reviews and Recommendations are publicly displayed on your Page’s Reviews or Recommendations tab. They cannot be set to private.

What Happened to My Ratings?

If your business managed to compile a fair amount of Facebook reviews with high rating scores before Recommendations were rolled out, don’t worry: your ratings did not go away.

They are still taken into account for your overall rating, which is also still displayed on your Page. As for how Facebook calculates this, it’s a mixture of reviews based on the past 5-star rating system and the current Yes / No Recommendations.

How to Set Up Facebook Reviews

By default, Facebook reviews are activated when you create a Page. If, for some reason, it isn’t available when the Page is created, you can turn it on manually via the Manage Page section on the left side of the screen. To turn on Facebook reviews:

Go to your brand page.
Click on the “Settings” button on the Manage Page section.
A new window should appear. Click on the “Templates and Tabs” section.
Toggle the “Reviews” option to ON.

To make it easier for people to leave unsolicited feedback , you should make sure that people see the Reviews section on your page. You can change the order of the sections in this area through the “Templates and Tabs” section in the Page’s settings. Drag the dotted icon next to the section name to change the order.

a screenshot of the review page on the ReviewTrackers Facebook page

How Do I Respond to Facebook Reviews?

Facebook reviews and Recommendations appear like traditional posts in the Reviews section. This means you can respond to any review on a Page by commenting on it. You can also “like” or “love” a Recommendation.

An example of a Recommendation on Facebook and the business Page's response

Before you do so, make sure you’re responding using your brand’s Facebook account and not your personal profile.

Before typing a response, it’s important to learn how to respond to negative reviews as well as positive feedback.

According to research, 44.6% of consumers are more likely to visit a business if it responds to negative reviews. But don’t wait too long before typing out a response: 53.3% expect a response from a company within seven days.

The way your brand handles criticism or praise goes a long way towards brand success. Choosing the right words and taking feedback to heart can put your brand above the competition.

Can I Delete Facebook Reviews?

Currently, you can’t delete individual Facebook reviews and Recommendations from your page. If you don’t want reviews, the only option is to disable the entire feature. To do so:

Go to the “Settings” section of the Manage Pages tab.
Click on the “Templates and Tabs” button.
Next to the “Reviews” section, toggle the switch from On to Off.

Turning this off might not be the best idea because it removes all reviews, including the positive reviews your brand might have accumulated throughout the years. In many ways, a page with reviews is better off than one without any reviews at all. That feedback serves as valuable social proof for consumers, and they’ll be quick to dismiss a brand if it doesn’t contain any consumer feedback.

If you believe a Facebook review contains spammy content or doesn’t meet the terms of use and content guidelines, you can send a report to Facebook .

A screenshot of where and how to report a review on Facebook

What Companies Should Know About Facebook Recommendations

Recommendations and reviews are geared towards making your brand more discoverable and trustworthy on Facebook.

According to the social network, having great Recommendations “may make your Page easier to find in Facebook search” — similar to how Google reviews can impact your local SEO performance.

Recommendations are also useful for understanding the customer experience. The updated interface encourages your customers to provide richer, more detailed feedback about their experiences.

After users make the choice of recommending your business or not, they will be asked to provide additional details using tags, text, and photos. Selecting a tag will allow common themes to emerge, making it easier for potential customers to see your business’s highlights.

Example of common keywords found in Facebook Recommendations

How To Get Facebook Reviews

Asking for reviews for your Facebook Page doesn’t have to be difficult (or awkward).

If you have your customers’ contact information, you can send personalized SMS messages or emails asking for their feedback. (Make sure you get their permission to send messages to them before doing so).

For those physically visiting your locations, you can give them physical reminders like cards or use stickers and posters in high-traffic areas to make customers aware of your Facebook page.

Based on our own research, the best time to start asking for reviews is around 2-3 p.m. or 6-7 p.m.

Regardless of when you ask for feedback, the important thing is to keep it short, sweet, and uncomplicated. Quickly tell people why you want their feedback and provide a short link that doesn’t require people to jump through multiple hoops before they can leave a Facebook review.

The Importance of Facebook Reviews

Facebook reviews, along with reviews on other business review sites , are important marketing assets for any brand. 92.4% of consumers use these reviews to guide their purchasing decisions. People need social proof to know if a product or service is worth the time, and more importantly, the investment.

On a popular site such as Facebook, reviews carry plenty of weight, and you need to use it to your advantage to improve the experience, attract more customers, and beat the competition.

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Getting started guide: managing your online reputation.

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How To Write A Facebook Review

by Loren Bartley | Jun 12, 2014 | Facebook , Social Media Platforms | 2 comments

How To Write A Facebook Review For Business Pages

Follow the steps below to write a Facebook review (if the page has this feature available).

1. Visit Page

How to write a review on Facebook Page - Visit Page

2. Click On The Stars

How to write a review on Facebook Page Star Rating

3. Select the “Write A Review” Button

How to write a review on Facebook Page - Write A Review Button

3. Write A Review

How to write a review on Facebook Page - Write A Review

4. Press Submit

How to write a review on Facebook Page Star Rating - Positive Review

Try It Yourself – Write A Review

If you found these instructions or any of the other services I have provided for you over time to be of value, then I would really appreciate it if you could write a review on the Impactiv8 Facebook Page .

Share These Instructions

If you would like to get more reviews for your Facebook Page, then the best thing you can do is ask your customers or clients to rate your Facebook Page! This is particularly important if you don’t have many reviews and those reviews don’t accurately reflect what you believe the overall rating of your business should be. You don’t have to ask everyone either. Targeting your happiest clients is a great way to ensure you get your star rating up to the kind of rating it deserves! 🙂 Feel free to share the link to these instructions as part of your request also. This will overcome the obstacle of them potentially not knowing how to do so.

The more I read, the more the better your material is. I’ve covered a lot of the other resources; nevertheless, only here, I have found valid information with this kind of necessary facts to keep in mind. I suggest you’ll print articles with many topics to update our understanding, mine in particular. The language is just another thing-just brilliant! I believe I’ve found my perfect supply of the very up-to-date information, thanks to you!

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17 Positive Review Examples and Response Templates

In an increasingly connected world where everyone’s opinions are shared with a click, reviews are more powerful than ever. Statistics show that 95% of consumers now read online reviews, and as many as 88% trust them as much as personal recommendations.

Yet, acquiring these gold nuggets of advocacy can often feel as daunting as striking gold. So how do you motivate your customers to share their fantastic experiences and pen them into persuasive, positive reviews?

In this article, we’ll show you real-life examples of positive customer reviews. These review examples not only laud excellent customer experiences but are powerful tools that boost your online reputation and catalyze business success.

Let’s dive in and start crafting some five-star reputations.

Why Positive Reviews Matter?

Helping your customers craft the perfect positive review, 17 positive review examples by industry, 10 best practices for encouraging customers to leave positive reviews, how to respond to positive reviews and engage with customers, positive review response templates and examples, how demandhub can be your business growth partner.

The power of positive reviews is undeniable. A staggering 93% of consumers say online reviews impact their purchasing decisions. Businesses with excellent reviews have up to a 31% greater conversion rate than those with no or negative reviews.

Moreover, 72% of customers won’t act until they read reviews. Hence, the importance of positive customer feedback cannot be overstated.

Positive reviews are a clear endorsement of your product or service. They are a trust-building tool that increases the likelihood of driving prospective customers toward a purchase.

Let’s delve deeper into why positive reviews are the lifeblood of your business’s online presence and success.

Boosting Your Online Reputation

Your business reputation can make or break your business. Positive reviews can help build a robust online reputation and increase your visibility on search engine results pages (SERPs).

For 73% of consumers, the content of a review holds more weight than the star rating alone. This fact highlights positive reviews’ significant impact on shaping your business’s online image and cultivating trust among potential customers.

Additionally, Google uses reviews as a pivotal ranking factor, underlining their influence on search engine optimization (SEO). Fresh user-generated content, like reviews, accounts for 9.8% of total ranking factors, making them an indispensable element of SEO strategy.

Your online visibility grows with each positive review you get. You will rank higher on search engines if your business has more positive reviews. This leads to increased brand visibility and ultimately brings in more business.

Positive reviews can also help counteract negative reviews. Responding to it positively and professionally can show potential customers that you care about their experience and are willing to make things right. This can help mitigate the impact of negative reviews and maintain a positive online reputation.

Attracting New Customers

Positive reviews can be a powerful marketing tool. When potential customers see positive reviews from others who have used your product or service, they are more likely to choose your business.

5-star customer reviews give your business a competitive edge, swaying potential customers in your favor over your rivals.

Furthermore, 57% of consumers only use businesses with 4 stars or more, signifying the influence of positive reviews. So, positive reviews aren’t just feedback - they’re strategic assets for attracting new customers.

Encouraging Repeat Business

Positive reviews can also encourage repeat business. People with good experience with your business will return and recommend your product or service to others. This results in increased customer loyalty and a stronger customer base.

Also, positive customer reviews serve as a compass for improvement. By engaging with reviews, you gain insights into what customers appreciate and areas needing refinement. These insights help you improve customer experience and spark a cycle of ever-growing positive reviews.

In conclusion, positive reviews are essential for the success of any business. They can help boost your online reputation and SEO, attract new customers , and encourage repeat business.

Though five-star ratings are a beacon of success, they alone cannot narrate the full story of your stellar services. A rating, irrespective of how high, needs the support of a well-crafted, positive review to set your business apart.

Generic, plain reviews often fail to provide the comprehensive picture potential customers seek. Enhancing the quality of your reviews is crucial to attracting a larger customer base.

Before diving into positive review examples, let’s define what is a “good positive review?” While many might think a ‘good positive review’ is solely determined by a five-star rating, the reality is much more nuanced.

A truly valuable review has elements that go beyond just the star rating. Here are some phrases that commonly appear in positive reviews:

“I highly recommend this business.”
“Their customer service is second to none.”
“The product quality is consistently outstanding, exceeding my expectations every time.”
“I was completely impressed with their professionalism and customer service.”
“The ambiance here is always inviting and comfortable.”
“This is my go-to place for ‘X…’ - the best in town.”
“Their staff is not only friendly but also highly skilled.”
“Pricing is fair and transparent - definitely value for money.”
“Efficiency and punctuality are hallmarks of their service.”

Here are some tips for your customers on how to craft the perfect positive review:

Be Genuine and Specific

The goal is to go beyond the star rating. Instead of getting generic ‘great service’ praise, encourage your customers to share precise details about their positive experiences. This offers potential customers a more vivid picture of what they can expect from your business.

See how the following review is authentic, delves into specifics, and goes beyond the star rating:

Receiving such detailed positive feedback highlights your business’s attention to detail and the authenticity of the customer’s experience. It goes a long way in fostering trust with potential customers.

When a customer invests time to craft a comprehensive review, it brings credibility to their five-star rating. Prospective customers might see a perfect rating with skepticism. However, a detailed, personalized review can instill trust and validate the high rating given to your business.

Highlight Key Features and Benefits

Aim to get positive reviews that not only compliment but also highlight the unique features and benefits of your business. These specifics help potential customers understand what sets your business apart from others.

For instance, consider this review for an auto shop: “The comprehensive services offered by this auto shop were impressive. I appreciate their extended working hours, which are highly convenient for busy individuals. They also provide a free vehicle health checkup with every service, emphasizing their commitment to the customer’s safety.”

Here’s a real-life example of a positive review highlighting key benefits:

Highlight Key Features and Benefits in the review

Receiving reviews that spotlight your business’s unique selling propositions (USPs) will attract prospects and help you know where your business is performing well.

Address Potential Concerns

Encourage positive reviews that not only highlight your business’s strengths but also address any potential customer concerns. This demonstrates that your business values discerning consumers who provide honest assessments.

For example, consider this review for a dentist’s office: “Although the wait time at this dentist’s office was longer than anticipated, the exceptional quality of care more than compensated for it. The staff exhibited friendliness, expertise, and ensured my comfort throughout the entire visit.”

Here’s another example of a positive review addressing potential concerns:

Your customers showcase fairness and honesty as a reviewer by addressing potential concerns in their reviews. This constructive feedback helps your businesses improve and deliver even better service in the future.

Contain User-Generated Content: Photos and Videos

Photos and videos add credibility and authenticity to the review, providing tangible evidence of the customer’s interaction with the product or service.

Visual content shows various aspects, such as a clinic’s ambiance, product quality, or the before-and-after results of a service. It adds authenticity, builds trust, and creates a more immersive storytelling experience.

Contain User-Generated Content: Photos and Videos

Businesses can benefit greatly by encouraging customers to share photos and videos. These visual aids provide valuable user-generated content that can attract more attention, engagement, and potential customers.

Additionally, visual content can be shared on social media platforms, expanding the reach and visibility of the positive review beyond the review site.

Mentions Long-Term Customer Relationships

A positive review gains significant value when a customer mentions their long-standing relationship with your business, indicating a sustained and positive customer experience.

Consider the following example where the value of the review is greatly amplified by this added detail:

Mention Long-Term Customer Relationships

By showcasing the enduring customer relationship, this review becomes a compelling testament to the consistent excellence of the business. It offers potential customers valuable insights into the long-term satisfaction and trust that can be fostered over an extended period.

Features a Team Member’s Name

Review sites often challenge businesses to showcase their personality and humanize their brand. However, when a review goes the extra mile and mentions a team member by name, it creates a genuine connection with potential customers. This personal touch greatly improves the likelihood of customers choosing your business over competitors.

This aspect holds even greater significance in agent-based organizations like salons or real estate companies, where personalized recommendations reassure customers that they will receive individualized care.

See the positive review example below that mentions team members. You can witness this approach’s remarkable impact on building customer trust and fostering satisfaction.

Now that you have a solid understanding of the value of generating positive reviews and their key components. However, reviews can vary in format and content based on the industry and platform.

Let’s explore 17 industry-specific positive review examples to provide a clearer picture and see how businesses can leverage them.

Reviews play a vital role in the healthcare industry, where trust and patient satisfaction are paramount. Potential patients heavily rely on reviews to make informed decisions about their healthcare providers.

In fact, 77% of patients read online reviews as their 1st step in finding a new doctor. And 84% wouldn’t consider a referred doctor if they have a rating of four stars or less. So, the more detailed the positive reviews, the better. Encourage patients to highlight specific aspects of your practice’s customer service and other notable features.

Patient reviews are a valuable marketing asset for your practice. They showcase the excellence of your services. You can prominently display them on your practice’s website and share them across social media channels to attract more patients to your door.

To help healthcare practices encourage their customers to share their experiences, here’s a template for a positive review:

You can even create these templates by copy and pasting them in your review request text messages .

In the fiercely competitive automotive industry, and social media channels.

By doing so, you can leverage the influence of positive reviews to gain a competitive edge. To help your customers in writing positive reviews for your business, here are some templates they can use as a starting point:

If you run a hair salon, you understand the importance of showcasing your professionalism, serviceability, and skill level to attract more clients. As an industry that thrives on customer satisfaction, it’s vital to stay informed about current trends and best practices.

Explore these positive review examples, which provide valuable insights into what customers appreciate and seek in hair salon experiences. Get positive reviews across top online review sites to boost your salon’s visibility.

Share these positive review templates with your customers to help them craft appreciation for your service:

Trust and reliability are essential in the mover’s industry. Positive reviews are crucial in this process, serving as testimonials highlighting your professionalism, efficiency, and excellent customer service.

Encourage happy customers to share their experiences on popular review platforms like Google, Yelp, and Facebook. Doing so can amplify your reputation and make you stand out in your industry.

Share these positive review templates with your customers to help them write testimonials for your business:

Retail Stores

When it comes to retail stores, several key factors contribute to their success in outshining the competition. These factors include the prime location, exceptional customer service, high-quality products, and customer service.

While a higher star rating certainly helps, it is equally important for positive reviews to provide specific details, as demonstrated in the examples below. By highlighting these aspects, retail stores can effectively capture the attention of prospects and differentiate themselves in a crowded market.

Your customers can use the following positive review templates to write a good review for your retail business:

Dental Clinics

Online reviews play a significant role in the dental industry. They give potential patients a good indication of what to expect from your dental practice . They also provide dentists with valuable feedback to help them improve and become the best practice.

You need a constant stream of new patients to grow your dental practice . And to get new patients, you need positive reviews. Dental reviews not only provide social proof of your business, but they also help increase patient trust.

In addition, dental clinic reviews can help dentists identify areas needing improvement. By reading honest patient feedback, dentists can find what works well and needs to be changed to offer the best possible care.

Identify areas of improvement from patient feedback

Most dentists have a tough time getting patients to leave reviews . Great news! You can share the following positive review templates with your patients to make leaving reviews a breeze:

Chiropractors and Physiotherapy Clinics

Many physicians hesitate to ask patients for online feedback as patient satisfaction is difficult to measure and can be inconsistent. But 7 out of 10 patients will provide an online review if asked .

Moreover, Google will rank your clinic higher on search results if you have more positive reviews. In fact, positive reviews can attract out-of-network patients to healthcare review websites .

A positive online review history could persuade patients to visit your clinic , even if you’re not in their insurance network. About 43% of potential patients are willing to go out of their insurance provider network for a provider with positive reviews.

Chiropractors and Physiotherapy Clinics Review

Some chiropractor or physiotherapy clinic positive review templates for your customers’ reference are:

Positive reviews are an invaluable asset for any business. You can establish a strong online reputation and attract new customers by providing excellent service and encouraging feedback. Use these examples and tips to craft a positive review and watch your business thrive.

Encouraging customers to leave positive reviews is a powerful way to enhance your online reputation and attract new customers. Here are some best practices to consider:

Offer Exceptional Service or Product

This is the most important point. Quality products or services will naturally encourage positive reviews. Ensure your customer service is top-notch and your product or service meets or exceeds expectations.

Ask for a Review

People are often willing to give reviews if asked. You can do this in person, over SMS, on receipts, or through social media. Ensure your request is polite, not pushy, and express your appreciation for their feedback.

Make it Easy

Your customers are busy. The less time and effort it takes, the more likely they will do it. Make the process of leaving a review as easy and intuitive as possible. If you’re asking for reviews via email, text , or website, provide a direct link to the review form.

Timing is Key

Timing can significantly influence the likelihood of receiving a review. Asking for a review immediately after purchase might not be the best strategy, as the customer hasn’t yet had time to experience your product or service.

Similarly, waiting too long could make the experience not fresh in their mind. Find a middle ground, such as a few days or weeks after the purchase or service completion.

On the other hand, for service-based businesses, it is important to ask for a review immediately after the treatment or services are provided while the experience is still fresh.

Respond to Reviews

Responding to positive and negative reviews shows that you value customer feedback. It also builds trust and rapport with your customers, which can encourage more reviews.

Incentivize Reviews

Offering small incentives can motivate customers to leave a review. This could be a discount on their next purchase, a small gift, or entry into a contest. Make sure any incentives adhere to the review policies of the platform you’re using.

Share Positive Reviews

Displaying positive reviews on your website, in-store, or on social media channels can serve as social proof. It also encourages others to leave positive reviews and attract new customers.

Address Negative Reviews

Don’t ignore or delete negative reviews . Instead, respond professionally and offer solutions to the issues raised. This shows that you care about customer feedback and are committed to improving. It may even turn a negative review into a positive one.

Train Your Staff

Ensure all your employees understand the importance of reviews and are trained to encourage customers to leave feedback. They should also know how to handle negative reviews or complaints in person.

Thank Customers for Their Reviews

Show appreciation to customers who take the time to leave a review. Simple thank yous can go a long way and encourage them to leave reviews in the future.

Remember, staying ethical and fair in your pursuit of reviews is important. Don’t fall into the trap of buying reviews or creating fake ones, as this can harm your reputation in the long run.

When responding to positive reviews, express your gratitude and acknowledge the specifics of their praise. Personalize your response to show that you value the time and effort they took to write the review.

For example, “Thank you, [Customer’s Name], for your kind words. We’re thrilled to hear that you enjoyed [specific product/service/aspect they praised] and look forward to serving you again.”

How to Respond to Positive Reviews and Engage with Customers?

Engaging with customers goes beyond just responding to reviews. Regularly interact with them on social media platforms, emails, or review sites. Use these interactions to acknowledge their positive experiences and learn more about their needs and expectations.

Always maintain a professional, courteous, and friendly tone. Encourage conversations, ask for their opinions, or offer valuable content. Remember, every interaction is an opportunity to build a strong relationship and foster customer loyalty.

At times, the most daunting part of review management is finding the right words to use in your responses. Here are a few positive review response templates you could use as a starting point when responding to reviews.

Happy Customer: “We’re over the moon to hear that you enjoyed our service. Your kind words truly mean a lot to us. We’re looking forward to serving you again soon! Thank you.”
Compliment on Product Quality: “Dear [Customer’s Name], we’re thrilled that you’re enjoying our [product]. We take pride in the quality of our products and your feedback validates our efforts. We appreciate your support and can’t wait to continue providing you with the best in the future. Thank you!”
Praise for Customer Service: “Hello [Customer’s Name], we’re so pleased to hear that our customer service team met your expectations. We strive to provide excellent service to each and every customer. Your feedback helps us continue our efforts. Looking forward to serving you again, thank you!”
Compliment on Quick Delivery: “Hi [Customer’s Name], we’re glad to hear that your order reached you promptly! We understand the importance of quick and efficient delivery, and we’re happy we could meet your expectations. Your kind words are much appreciated. Thank you for choosing us.”
Appreciation of Business Ethics/Values: “Dear [Customer’s Name], your appreciation for our business values means the world to us. It is customers like you who encourage us to stay true to our principles. Thank you for your kind words, we look forward to serving you in the future.”

Remember, while these are templates, it’s always better to personalize your responses based on the specifics of each review to show customers that you truly value their feedback.

Managing customer reviews effectively is an essential part of successful business operations. Positive reviews do more than boost your online reputation. These prove the high quality of your products or services, solidifying trust with your existing customers and attracting potential ones.

The templates provided in the article offer you a launching pad to construct meaningful and engaging positive reviews and responses, fostering a deeper bond with your clientele.

Remember, each positive review represents a golden opportunity for engagement, growth, and learning. DemandHub can make this process smoother by offering features like a unified inbox, enabling you to manage all customer conversations in one place.

DemandHub’s web chat helps convert website visitors into potential customers through real-time interactions. Text messaging allows you to request payments and reviews, book appointments , and promptly communicate important information to your customers.

By automating review requests and efficiently managing feedback, DemandHub facilitates getting more positive reviews and responding to them effectively.

Implementing Demandhub in your review management strategy can help you stay on top of your business’s online reputation and engage more effectively with your customers.

Grow your business to new heights and gain a competitive edge with DemandHub. Get your Free Demo today .

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How to get reviews on Facebook

Social media plays an important role in running your local business today. With almost 3 billion users , it’s no question that your potential customers are using Facebook. Every business should have an active Facebook business page to easily connect with potential customers.

Facebook is particularly crucial for local, service-based businesses. A Facebook business page lets you keep your customers up-to-date about your company, allows you to interact with them, and enables them to leave reviews and feedback. A Facebook business page also improves your SEO rankings, making you appear higher on search result pages.

There is no doubt that potential customers are using Facebook to search for your business. They’re looking at your profile and customer reviews and comparing you to your competitor to decide who to buy from.

Let’s understand how Facebook reviews help your business and how you can promote your business on Facebook .

Free Guide: 10 Tips To Get More Customers From Facebook

How facebook reviews impact business.

Small businesses worldwide rely on Facebook and Google reviews as the new word-of-mouth. Positive reviews on Facebook will increase your chances of getting new customers because online reviews build trust.

Your ideal customers are not only paying attention to your star rating but also reading the reviews left by customers and how you, as a business owner, respond. Even if you have a few poor reviews sprinkled in, a thoughtful response shows that you value their feedback and will take action to fix the situation.

84% of people trust online reviews just as much as personal recommendations. These positive reviews are testimonials for your business from real customers. Now that we know how much they matter, let’s look at the ins and outs of Facebook reviews.

How to enable reviews on your Facebook Business Page

If you search for a company on Facebook, you’ll see a star rating correlating to their business listing. You might wonder how they got that!

Once you have a Facebook Page set up for your company , you’ll want to ensure your page is configured to receive star ratings and reviews. Your reviews might be hidden, which means you’re missing out on the chance to snag some stellar comments!

How to enable reviews on your Facebook Business Page:

Click “Settings” at the top of your Page
Go to “Edit Page” in the left-hand column
Scroll down to “Reviews”
Click “Settings” next to the Reviews section
Change the slider from OFF to ON
“Save” changes

How to get the reviews tab to show up on your Facebook Page

After your Facebook page is capable of receiving reviews, you’ll want to make it as easy as possible for your audience to access the feature. Facebook allows Page Managers to customize their tabs on the left-hand side of the page, and you can make one of those tabs feature “Reviews” for easy access.

Here’s how to get the Reviews tab to show up on your Facebook Page:

Click “Settings”
Click “Edit Page”
You will see a section titled Tabs

There, choices for pre-picked tabs will show up
Scroll down until you see “Add a Tab.” Click it.

How to get the Facebook Page Reviews tab to show up

You can now order your tabs as you’d like them to appear on your page. The more importance you place on getting reviews, the higher on the list you may want to put it. Just hover over the tab until your cursor becomes the little hand symbol, then click and drag the tab to the position you’d like.

How to ask for Facebook reviews

Once you’re set up to receive Facebook reviews, you can gently push your customers to leave their thoughts and recommendations. Customers often don’t realize how critical their reviews are to their favorite businesses.

7 out of 10 customers will leave a review if asked to do so. That means all you need to do is ask, and you shall receive. If asking for Facebook reviews sounds uncomfortable, know you’re not alone. Many business owners have trouble with this part, but luckily, we have some ideas to help you.

Use these email templates to ask for reviews
Create automated follow-ups via text, email or direct mail
Offer a coupon or voucher if people check in
Require people to check in if they want to use your WiFi
Give a free upgrade if people check in
Promote a great review from Facebook on your website with a call-to-action
Put up signs requesting reviews in the office waiting room
Ask customers directly after you’ve provided a service they’re happy with
Create a link to your review page so its easier for customers

Troubleshooting Facebook reviews

You may run into complications with your Facebook reviews. Maybe you’re getting bad reviews from someone who is not a customer, or the review isn’t truthful. You can report these reviews to Facebook for an independent review. Facebook will evaluate it and decide if the review will be removed. Learn more about removing negative reviews from your Facebook page.

How to respond to negative reviews

Responding to reviews is a critical part of your social media presence. Customers want to see your response to positive and negative reviews. Although, we can all admit that responding to negative reviews is the most difficult.

When responding to negative reviews, acknowledge their concerns, commit to improving the situation, and then take the conversation offline. You can use a template like this:

“Thank you for your review. Customer satisfaction is really important to us, and we’re sorry that we may have missed the mark. We’re working with our team to remedy the situation, and we will reach out to you with the next steps.”

Responding to your reviews helps solidify your online reputation. Whether they are positive or negative reviews, thoughtful responses should be part of your social media marketing strategy.

How to turn off Facebook reviews

Before you turn off your Facebook reviews, consider the repercussions. Consumers often view a lack of reviews as a deterrent to hiring a company. So unless you’re in an extenuating circumstance, reviews should likely be left on.

However, if you do need to turn off your Facebook reviews, you can do so in your Facebook settings. Keep in mind that other review sites, like Google, will not let you turn off reviews.

Improve your social media reputation with Broadly

There are plenty of ways to let customers know you’d like to receive more Facebook reviews , and one of those ways is to express how helpful they are to your business’s success. Broadly can help you get more reviews and manage your online reputation across social media platforms from one platform.

Transform your local business with revolutionary AI-powered software

Get more out of broadly., how to harness ai for small business success, how sms chatbots can transform your small business, how to create a chatbot for your business without any code, customer care chatbots: benefits, types, and more, 6 key types of chatbots for transforming customer engagement, the marketing automation playbook for small businesses, affordable seo for small business: 10 budget-friendly strategies, 10 essential marketing tools for small business success, top 10 local business advertising strategies for success, the ultimate guide to digital marketing for small business: strategies, tools, and tips.

Home / Blog / Platform / How to Create a Facebook Review Link

How to Create a Facebook Review Link

April 27, 2024
Facebook , Links , Reputation Management , Reviews

A Facebook review link simplifies the process for customers to leave reviews, directly impacting a business’s reputation and visibility on social media. This article explains what a Facebook review link is and how to create your own custom link.

What is a Facebook Review Link?

A Facebook review link is a direct URL that takes customers to the review section of a Facebook business page.

This link is designed to make the process of writing reviews as easy as clicking a button, encouraging more customers to share their experiences.

Effective use of a Facebook review link can boost a business’s social proof and online presence, driving more engagement and potential business through Facebook.

Creating a Facebook review link involves a few simple steps that can significantly enhance customer interaction on your business page. Here’s how to do it:

Open Facebook and go to your Facebook Business Page.
Right click on the Reviews tab and copy the URL.
You can also get the link by updating this URL with your page ID: https://www.facebook.com/[YourPageID]/reviews/
(Optional) Paste the URL into our Facebook link shortener to create your own custom review link.

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IMAGES

How to Write a Review on Facebook, 9 Easy Ways
How To Write a Facebook Review
How to Write a Review on Facebook, 9 Easy Ways
How to Write a Review on Facebook in 4 Simple Steps
Facebook Reviews Complete Guide for 2021
How to write a Facebook review / recommendation

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COMMENTS

How to Leave a Review or Recommendation on Facebook
How to write a review on Facebook. 1. Go to the Facebook page of the business you want to review. 2. Click the Reviews tab. If you don't see the Reviews tab at the top, click More. Abigail ...
How to Leave a Review on Facebook: A Step-by-Step Guide
Leaving a review on Facebook is pretty simple and quick. First, you need to find the page of the business or service you want to review. Once you're on the page, look for the reviews section. Click on "Write a Review," rate the business, and write your thoughts. After you're done, just hit "Post," and your review will be live.
A Step-By-Step Guide On How To Write A Facebook Review
Click on "Write a Review": In the Reviews section, you'll typically find a button that says "Write a Review" or something similar. Click on this button to start composing your review. 4. Choose Your Star Rating: Facebook uses a five-star rating system, with one star being the lowest rating and five stars being the highest.
How to Leave a Review on Facebook
These are the steps to leaving a rating for a seller: Log in to your Facebook account. Click the Marketplace tab. Next to the search icon at the top of the screen, click the person icon. Click "Buying" and find your chat with the seller. Click "Rate Seller".
How to Write a Review on Facebook in 2024, 9 Easy Ways
How to write a review on Facebook from start to finish (using a desktop computer) 5.1. Step one: Search for the brand you'd like to review. 5.2. Step two: Click "Reviews". 5.3. Step three: Answer "yes" to the recommendation prompt. 5.4. Step four: Write your review.
How to Leave Reviews on Facebook: An Expert Guide for Small Businesses
Click on an ad or post leading to your Page. Visit your official website and click the Facebook icon. Once on your Page, they can scroll down to the Reviews section. 2. Leave a Rating & Written Review. They simply: Rate your business from one to five stars. Click to give a recommendation. Write their review summary, feedback, experiences.
How To Write a Facebook Review
Find your review and click on the three dots in the top right corner. From there, you'll see an option to 'Edit Recommendation'. This is your chance to adjust your rating or elaborate on your experience further. Remember, your edited review will replace the original and will be date-stamped with the latest update.
Mastering Facebook Reviews: The Complete 2024 Guide
They'll have to write at least 25 characters. As users leave you new reviews, they will start appearing at the top of the 'Reviews' tab feed of your Facebook business page. ... While you cannot directly remove a bad review on Facebook, you can take steps to address it. First, respond to the review professionally and empathetically ...
How to Leave A Review on Facebook (Things You Need to Know)
First, select the Facebook page where you want to leave your opinion. Simply just choose the "Reviews" section. (In case you don't find the Reviews option, check it from the "More" option). Besides writing reviews, you can recommend this page too. For that, choose "Yes", under the line "Do you recommend". Now, write your ...
How to Leave a Review on Facebook in 2024
Once you reach the page manager, Scroll down to the "Reviews" section and click the "Settings" button. On the top of the page, you will see a slider with which you can enable or disable the review section. Slide "ON" to "OFF". Save your new settings and the review section will be removed from your page.
Facebook reviews & recommendations: complete guide I Birdeye
If you want your customers to have the ability to leave reviews on your Facebook page, there are just a few steps you need to take: Go to your Facebook Business page. Navigate and click on the "Settings" tab. Find "Templates and Tabs". Click "Enable reviews".
Facebook Reviews: The Ultimate Guide for Businesses
Don't be afraid to reach out to your customers and politely request them to leave a review on your Facebook page. You can do this through email marketing, social media posts, or even in-store signage. When reaching out, make writing a review as simple as possible by providing a direct link to your page or instructions on how to navigate there.
How to write a Facebook review / recommendation
If you are not sure how to give a Facebook review/recommendation, this short article with show you how. Step 1: Find the company or charity or organisation you want to review/recommend. Step 2 & 3: Select Reviews and then select Yes (or No) Step 4: Write your review. Be effusive. Be friendly. Be helpful to anyone who looks at the review. Step 5.
Recommend a business on Facebook
iPhone App Help. iPad App Help. Recommend a business. Go to the Page of the business you want to recommend by clicking its name in your Feed or searching for it. Click Reviews. Click Yesto recommend the Page or Noto not recommend it. Write a Recommendation. You can also select any of the tags below (example: friendly staff, slow service) to ...
How can I edit or delete a business review that I wrote on Facebook
Tap , then tap Activity Log. Tap Interactions, then tap Reviews. Swipe down to the review that you want to edit, then tap on the review. Tap Edit Review. You can edit your rating or your written review. Once you're done with your edits, tap Save. To delete your review: From your Feed, tap your profile picture. Tap , then tap Activity Log.
Everything You Need to Know About Facebook Reviews
To turn on Facebook reviews: Go to your brand page. Click on the "Settings" button on the Manage Page section. A new window should appear. Click on the "Templates and Tabs" section. Toggle the "Reviews" option to ON. To make it easier for people to leave unsolicited feedback, you should make sure that people see the Reviews section ...
How To Write A Facebook Review
Click on the stars to be taken through to the Review Page. 3. Select the "Write A Review" Button. Select the "Write A Review" button on the right hand side of the Page. 3. Write A Review. Write your review and allocate an appropriate star rating. Make sure you leave the audience as "Public" so that it can be seen by everyone that ...
17 Positive Review Examples and Response Templates
Share these positive review templates with your customers to help them craft appreciation for your service: "I recently visited [Hair Salon Name] and I am delighted with the results. [team member name] ]at [Hair Salon Name] is incredibly talented and know exactly how to bring out the best in their my hair.
How to create and use a Facebook Review Link
Step 1: Copy the HTML code of the review link and paste it into a text editor such as Microsoft Word or Notepad. Step 2: Select the text where you want to embed the link, click on Ctrl/Command + K and copy the HTML code. Once the link is embedded, customers will be able to access it directly by clicking on the text.
Manage your Business Reviews in Business Manager or Meta ...
To write a response to a review: Open the Ratings and Reviews tab. Go to the Actions column. Select Write Response to respond to a review. Once the response has been submitted, it will be reviewed against our Community Standards before publishing. You can view the status of your response by selecting View Response.
How to get reviews on Facebook
How to enable reviews on your Facebook Business Page: Click "Settings" at the top of your Page. Go to "Edit Page" in the left-hand column. Scroll down to "Reviews". Click "Settings" next to the Reviews section. Change the slider from OFF to ON. "Save" changes.
About business ratings and reviews
Your business rating reflects customers' overall purchase experience and is an average of the ratings shared by your customers across Meta technologies, weighted by recency and other factors. Only the ratings and reviews that we have not deemed to be in violation of our Community Standards are included in calculating your business rating. If ...
How to Create a Facebook Review Link
Effective use of a Facebook review link can boost a business's social proof and online presence, driving more engagement and potential business through Facebook. How to Create a Facebook Review Link. Creating a Facebook review link involves a few simple steps that can significantly enhance customer interaction on your business page. Here's ...
How seller reviews work on Facebook Marketplace
To write a review about a seller from your messages: From Feed, tap in the top right of Facebook. Tap Marketplace. If you don't see Marketplace, tap See more. Tap , then tap Inbox. From your messages with the seller you want to review, tap Review sellerbelow their name. Review From Listing. To write a review about a seller from a listing you ...

How to write a review or recommendation on any Facebook business page

How are Facebook recommendations different from reviews?

What are the benefits of using Facebook recommendations?

How to write a review on Facebook

How to Leave a Review on Facebook: A Step-by-Step Guide

Step-by-Step Tutorial on How to Leave a Review on Facebook

Step 1: Log in to Your Facebook Account

Step 2: Search for the Business Page

Step 3: Navigate to the Reviews Section

Step 4: Click on “Write a Review”

Step 5: Rate the Business

Step 6: Write Your Review

Step 7: Click “Post”

Tips for Leaving a Review on Facebook

Frequently Asked Questions

Can I edit my review later?

What if the “Write a Review” button is missing?

Are reviews on Facebook public?

How do I delete my review?

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Review’s Substack

A Step-By-Step Guide On How To Write A Facebook Review

How To Write A Facebook Review - A Complete Guide

1. Locate the Business Page :

2. Navigate to the Reviews Section :

3. Click on "Write a Review" :

4. Choose Your Star Rating :

5. Write Your Review :

6. Include Relevant Details :

7. Proofread and Edit :

8. Submit Your Review :

9. (Optional) Edit or Delete Your Review :

10. Share Your Review (Optional) :

Conclusion:

Discussion about this post

How to Write a Review on Facebook in 2024, 9 Easy Ways

How to know which businesses you can review (and other important guidelines)

How to Write a Review on Facebook

Review Facebook character limits

Follow Facebook’s community guidelines

Responding to a review request

What to include in your Facebook review

Place a hyper-focus on the product or service

Highlight your epic customer experience

Beam about the tremendous value you’ve received

How to write a review on Facebook from start to finish (using a desktop computer)

Step one: Search for the brand you’d like to review

Step two: Click “Reviews”

Step three: Answer “yes” to the recommendation prompt

Step four: Write your review

Step five: Click “Post”

Step six: Double-check your published review

Step seven: Edit your review if you catch any mistakes

How to Write a Review on Facebook: Frequently Asked Questions

Where is the review button on Facebook?

Wrap Up: How to Write a Review on Facebook

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How to Leave Reviews on Facebook: An Expert Guide for Small Businesses

Step-by-Step: How Customers Leave Facebook Reviews

1. Navigate to the Business Page

2. Leave a Rating & Written Review

3. Submit the Published Review

Why Facebook Reviews Are Vital for Small Businesses

Reputation & Trust

Customer Experience & Loyalty

Lead Generation & Sales

Proactively Managing Your Facebook Reviews

Enable Reviews on Your Page

Encourage More Reviews

Respond & Interact Thoughtfully

Monitor Review Content

Analyze Review Patterns

Common Mistakes to Avoid

Key Takeaways

How To Write a Facebook Review

Key Takeaways

Steps To Write Reviews on Facebook

Choose the Right Rating