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Essay Samples on Operations Management

What i learned in operations management: insights and perspectives.

Introduction Operations management is a multidisciplinary field that plays a vital role in the success of organizations. As I embarked on my journey in operations management, I gained valuable insights into the principles, strategies, and challenges that shape efficient and effective operations. This essay reflects...

  • Knowledge Management
  • Operations Management

KFC Operations Management: Delivering Finger-Lickin' Good Efficiency

This essay has shed light on the intricate world of KFC's operations management, highlighting how the brand's dedication to quality, innovation, and process optimization enables it to serve up its iconic chicken meals to hungry customers around the globe. Introduction KFC operations management goes beyond...

10 Critical Decisions of Operations Management

Introduction Operations management plays a pivotal role in the success of organizations across various industries. It involves making a series of critical decisions that impact efficiency, quality, and profitability. These decisions are fundamental to achieving organizational goals and ensuring smooth operations. This essay aims to...

The Impact of External Factors on Operations Management

Operations management refers to the administration of business practices to create the highest level of efficiency possible within an organization. Operations management is concerned with converting materials and labour into goods and services as efficiently as possible to maximize the profit of an organization. In...

  • Project Management

Optimizing Operations: Maximizing Output, Minimizing Waste

Operations management is the development, execution, and maintenance of effective processes related to activities done over and over, or to one-time major projects, to achieve specific goals of the organization. (Parker, 2013) Operations is a set of approaches that produce and deliver products and services...

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Operations Management in the Global Economy: Trends and Best Practices

Introduction Operations management refers to the administration of business to build the highest level of efficiency possible within an organization. To maximize the profit of an organization it is concerned with converting materials and labor into goods and services efficiently as possible. In other words,...

  • Strategic Management

Tesco: A Case Study on Efficient Inventory & Operations Management

Introduction Operations management is concerned with the administration of various business practices in an organization in order to create the highest possible efficiency for them. It involves the conversion of raw materials into finished goods effectively and efficiently to maximize profits. The process aim towards...

  • Supply Chain Management

The Operations Management of Nike: A Comprehensive Overview

Introduction NIKE, Inc. was incorporated in 1967 under the laws of the State of Oregon. Nike’s business activities involve the design, development and worldwide marketing and selling of athletic footwear, equipment, accessories, apparel and services. NIKE is the largest seller of athletic footwear and apparel...

The Importance of Operations Management in Business Organizations

How Business Organizations Strategize Operations Management is the branch of an organization that deals with the actual production of goods and services, to be sold in the market. It serves various important functions in an organization like strategizing, planning, coordination, organizing, and controlling the resources...

Optimizing Supply Chain for Global Success: A Study of XIAOMI

1. Introduction The current article provides a study on operations system of “XIAOMI” Company and it’s focused to “Process Strategy”, “Quality and Performance” and “Supply Chain analysis” of the chosen company. Before analyzing the company’s operation system, the framework of the Operations Management course was...

Best topics on Operations Management

1. What I Learned in Operations Management: Insights and Perspectives

2. KFC Operations Management: Delivering Finger-Lickin’ Good Efficiency

3. 10 Critical Decisions of Operations Management

4. The Impact of External Factors on Operations Management

5. Optimizing Operations: Maximizing Output, Minimizing Waste

6. Operations Management in the Global Economy: Trends and Best Practices

7. Tesco: A Case Study on Efficient Inventory & Operations Management

8. The Operations Management of Nike: A Comprehensive Overview

9. The Importance of Operations Management in Business Organizations

10. Optimizing Supply Chain for Global Success: A Study of XIAOMI

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What Is Operations Management and Why Is It Important?

November 9, 2023

View all blog posts under Articles

An operations manager in a warehouse talks with an employee.

A successful business effectively converts resources into products and services for customers. Redundancies and production issues can increase costs or reduce overall revenue, potentially limiting growth. Businesses are complex, with numerous moving parts, all working together to make production run smoothly. Effective operations management streamlines the production process to ensure the best results.

Operations managers work to achieve harmony across departments by planning, coordinating, and orchestrating all elements of operations. Operations managers ensure that staff has access to the materials and resources needed while also meeting the demands of consumers. Nearly every industry can use operations management to effectively regulate and monitor products, services, and people.

Operations managers are in high demand, and those with a thorough understanding of what operations management is and why it is important can find a rewarding role in various industries. Pursuing an advanced business education can represent a crucial step toward a career in operations management.

Operations Management Job Responsibilities

Operations management oversees quality and consistency as products make their way through the supply chain. Operation managers’ responsibilities include the following:

  • Logistics and supply chain. Logistics involves transporting and storing goods in the supply chain and is the link between production and sales. Operations managers coordinate these activities and oversee all aspects of the supply chain.
  • Product manufacturing and fulfillment. Manufacturing involves the creation of products for sale on a large scale through assembling materials, while fulfillment is the process of receiving products, processing them as inventory, and delivering them to the consumer. Operations managers monitor the manufacturing and fulfillment process to ensure that neither quality nor cost becomes an issue.
  • Product and service quality. Operations managers help ensure that products and services maintain a high standard of quality, which is crucial to a company’s reputation.
  • Cost efficiency. Ensuring as few redundancies as possible keeps costs low. Operations managers work to ensure processes are streamlined and budgets aren’t exceeded, while making sure not to compromise quality.
  • Human resources allocation. Operations managers supervise the HR department’s daily administrative activities and oversee the personnel cycle, which includes monitoring the budget, establishing new rules and protocols, strengthening employee relations, and supervising recruitment.
  • Sales and marketing effectiveness. Operations managers plan strategies and develop programs to increase sales efficiency. They implement management and process changes, detect trends that may boost sales prospects, provide suggestions to strengthen internal and external connections, and record the sales processes.
  • Customer service. Operations managers may work directly with customers or with a team of customer service representatives.

Operations Management Skills

Professionals interested in enhancing their operations management expertise should focus on cultivating the technical skills required for the role, as well as soft skills related to leadership and critical thinking.

Technical Skills

  • Computer proficiency. Many systems used by operations managers require knowledge of specific computer software, including digital spreadsheets such as Microsoft Excel, and business management software such as Odoo and Trello. Proficiency in these applications can streamline the process of operations management.
  • Data management. Data management is the practice of gathering, storing, and using data safely and efficiently. Software such as inFlow allows operations managers to store and receive inventory data in real time, improving their ability to make critical decisions in a timely manner.
  • Strategic planning. Operations managers should be able to outline their goals, looking months to several years ahead, with clear plans on how to reach those goals.
  • Product development. When developing a new product, operations managers must be able to provide design input that allows for the most effective production and distribution.
  • Risk analysis. Operations managers should be able to assess what risks are worth taking as well as the severity of the consequences should issues arise. Risk management information systems (RMIS) and enterprise risk management (ERM) software assist operations managers in identifying risks, planning for future risks, documenting responses, and improving response procedures.
  • Budgeting.  Operations managers should be capable of overseeing budgets and identifying where to cut costs without disrupting production or compromising product quality.

Soft Skills

Operations managers also rely on a collection of soft skills, which are relevant regardless of industry or position. These skills are crucial for effective leadership, team-building, and problem-solving.

  • Staff management. Operations managers organize and direct employees based on where they’re most needed — for example, redirecting staff to prioritize unloading inventory at a warehouse when new shipments arrive.
  • Decision-making. Operations managers often need to make important decisions with limited information using real-time data, such as determining the best transportation option when rerouting a supply chain to save costs and reduce delays.
  • Communication.  To make necessary changes quickly as events unfold, operations managers need strong communication skills. They need to be able to effectively communicate instructions to staff as well as share information with other stakeholders in the organization.
  • Problem-solving. Operations managers should be able to identify problems and assess possible solutions to achieve the most desirable outcome.
  • Organizational. Operations managers must organize their responsibilities, breaking down complicated projects into manageable tasks and prioritizing them effectively.

How to Become an Operations Manager

The first step in becoming an operations manager is to establish the educational foundation that helps students understand what operations management is and why it’s important. A bachelor’s degree in business administration, business management, or a related field is recommended. Aspiring operations managers typically build on that foundational knowledge with an advanced degree, such as a Master of Business Administration (MBA) or Executive Master of Business Administration (EMBA).

Washington State University’s EMBA program offers several courses that can help students hone their leadership skills and technical expertise, and prepare them for a role overseeing operations, including Operations Management, Managerial Leadership and Productivity, and Business Analytics.

Professionals looking to boost their job prospects might also consider certification. The American Institute for Business Management and Communication (AIBMC), for example, provides a Certified Operations Manager course. Successful candidates demonstrate that they have expert knowledge of operations management, the supply chain, and purchasing. Individuals need either a bachelor’s degree or two years of relevant experience to qualify, must pass a final exam, and must renew the certification every four years.

Operations Manager Salary and Job Outlook

Salaries for operations managers can vary depending on several factors, including location and industry as well as the size of the organization, as larger companies with more moving parts are more likely to offer higher wages. Education can also play a part, as candidates with an advanced degree may be more valuable to potential employers.

According to Payscale, the median annual salary for operations managers was approximately $68,500 in October 2022. The U.S. Bureau of Labor Statistics (BLS), meanwhile, reports the median annual wage for general and operations managers was $97,970 in 2021.

As the top tier of operations management — and often the second-highest ranking executive at a company — chief operating officers (COO) earn the most generous compensation. According to Payscale, the median salary for COOs was $144,400 in November 2022.

The BLS projects strong demand for general and operations managers over the next several years, with 7% employment growth between 2021 and 2031. That translates to nearly 210,000 new jobs.

Discover Your Road to Success in Operations Management

Operations management can play a pivotal role in any business that provides a product or service to customers. Professionals with the skills and expertise to ensure that operations run smoothly across the supply chain, while maintaining quality and meeting the budget, will continue to be highly valued. Those interested in capitalizing on the industry need for these experts should explore Washington State University’s Online Executive MBA program .

As an EMBA student, you will have access to the world-class faculty and challenging curriculum that led U.S. News & World Report to rank WSU’s program as one of its top 25 online MBA programs for 2024. Take the first step toward a fulfilling career in operations management with WSU.

Recommended Readings

How an MBA Curriculum Prepares Students for the Workplace

How MBA Programs Demonstrate the Importance of Diversity

Work-School-Life Balance for MBA Students

American Institute for Business Management and Communication, COM: Certified Operations Manager

Business Partner Magazine, “What I s Operations Management?”

Indeed, “ 15 Essential Operational Management Skills ”

Indeed, “20 Operations Manager Certifications to Enhance Your Career”

Investopedia, “ Operations Management: Understanding and Using It ” Next Matter, “The Operations Leader’s Toolkit: 17 Essential Operations Tools for Fast-Growing Businesses”

Payscale, Average Chief Operating Officer (COO) Salary

Payscale, Average Operations Manager Salary

U.S. Bureau of Labor Statistics, General and Operations Managers

U.S. Bureau of Labor Statistics, Top Executives

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Essay on Operations Management

what is operations management essay

Operations management is the process of managing the production of goods and services. Thus operations is a broad term that encompasses both hard-goods manufacturing management and service management.

Traditionally, the term ‘production’ brings to mind smokestacks, assembly lines and machine shops. However, the functional field of production and operations management (P/OM) refers to the broader idea of the producing activities of all kinds of organisations — manufacturing or service, public or private, large or small, profit or non-profit.

Operations management refers to the set of managerial activities that organisations engage in to create their products and services.

These activities were earlier called “production management”. In those days, “production” seemed to focus too narrowly on manufacturing. When managers began to expand their view of production to include services and other intangible products, the term “production and operations manage­ment” evolved. So “operations management” is rapidly becoming the generally accepted phrase.

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Operations and Conversion Processes:

Operations, as a conversion process, can be visualised as consisting of the elements shown as solid lines in Fig. 22.1. Let us examine the inputs, conversion processes, outputs and feedback and control cycle depicted in the figure from an operations perspective.

Operations Conversion Process

Product Outputs:

The primary driving force of operations management is the desired end- product(s). Operations managers and operative employees must have a clear and precise definition of the product(s), including the key product attributes, the important quality characteristics, and quality standards for each attribute.

They also need to know how many of each product are needed and at what times to meet customer demand. In other words, operations employees need a clear picture of what they are trying to accomplish in their day-to-day activities.

Conversion Process:

Conversion processes may involve any of several different types of tech­nologies, and technologies vary widely. Petroleum processing in a refinery operation utilises a continuous-process technology; automobile manufacturers employ primarily a mass-production technology; an aircraft manufacturer uses unit or small-batch technology.

Operations relies on receiving resources from other parts of the organisation and from the external environment of business. Operations cannot occur for very long without continuous supply of inputs. Some of these resources are more or less permanent, such as buildings and land devoted to production, whereas others are transient resources that are consumed fully on a day-to-day basis, such as raw materials and office supplies.

Feedback and Control:

Operations management systems are directed toward achieving goals. Once operations goals are established, controls help the system conform to standards of efficiency and effectiveness. Managers obtain information for evaluating system performance by monitoring various stages of the conversion process, the inputs and the product outputs.

The control system must provide timely information so that appropriate actions can be taken. Deviations from control standards are a prime basis for changing the inputs, the conversion process, or even the product or service design.

Operations as a Management Challenge:

The problems they face revolve around the acquisition and utilisation of resources for conversion. Some familiar operations activities and roles include purchasing, production forecasting, work flow and process analysis, job design, inventory control, production scheduling, quality control supervi­sion, and manufacturing management.

These activities and roles seek to achieve balance and consistency among the three elements: inputs, the conversion process and outputs. These elements, in turn, must be in balance with and consistent with the other functions of the overall organisation. Therefore, each organisation has different expectations of its operations function, and the operations function in one organisation has different capabilities from that in another.

A set of product output specification that cannot be achieved in one conversion process may perhaps be easily met in another. The capability of the process, then, must match the output goals. A mismatch requires managers to decide whether to change the goals, product or conversion process. Similarly, input resources must be consistent with and supportive of the conversion process and its product output goals.

The proper outputs flowing from the conversion process indicate that the operations function is effective. Such success is usually not an accident, or at least sustained success is not. To maintain successful operations the production system must extend well beyond the operations activities.

In Fig. 22.1, for example, the dashed lines show the completion of the monetary resource cycle, emphasising that consumed outputs create the monetary resources that sustain operations and all other activities of the organisation.

In other words, products must be sold. Because the available monetary resources are limited, managers try to allocate them in a rational manner among all the organisation’s activities, including the operations function, by developing plans.

Related Articles:

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  • Operations Design (With Diagram)| Management
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  • Production System: Concept and Models | Industries | Production Management

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118 Operations Management Essay Topic Ideas & Examples

Inside This Article

Operations management is a crucial aspect of any organization, as it involves overseeing the production of goods and services efficiently and effectively. As a student studying operations management, you may be required to write essays on various topics related to this field. To help you brainstorm ideas for your next essay, here are 118 operations management essay topic ideas and examples:

  • The role of operations management in achieving organizational goals
  • The importance of quality management in operations
  • Lean manufacturing principles and their impact on operations
  • Just-in-time inventory management and its benefits
  • Total quality management and its implementation in organizations
  • The relationship between operations management and supply chain management
  • The impact of technology on operations management
  • The concept of value stream mapping in operations
  • Operations management strategies for reducing waste
  • The role of forecasting in operations management
  • The benefits of implementing Six Sigma in operations
  • The impact of globalization on operations management
  • The use of data analytics in operations management
  • The role of operations managers in decision-making
  • The challenges of managing operations in a service industry
  • The importance of capacity planning in operations management
  • The impact of inventory management on customer satisfaction
  • The role of operations management in sustainability
  • The benefits of implementing a just-in-time production system
  • The impact of e-commerce on operations management
  • The concept of supply chain integration in operations management
  • The role of operations management in disaster recovery planning
  • The impact of outsourcing on operations management
  • The importance of process mapping in operations management
  • The benefits of implementing a quality management system
  • The challenges of managing operations in a global supply chain
  • The role of operations management in reducing costs
  • The impact of inventory control on operations efficiency
  • The concept of process improvement in operations management
  • The benefits of implementing a lean production system
  • The challenges of managing operations in a fast-paced environment
  • The impact of technology on supply chain management
  • The role of operations management in customer relationship management
  • The benefits of implementing a continuous improvement program
  • The challenges of managing operations in a regulated industry
  • The impact of automation on operations management
  • The role of operations management in new product development
  • The benefits of implementing a just-in-time delivery system
  • The challenges of managing operations in a competitive market
  • The impact of logistics on operations management
  • The role of operations management in risk management
  • The benefits of implementing a total quality management system
  • The challenges of managing operations in a complex environment
  • The impact of inventory optimization on operations efficiency
  • The role of operations management in supply chain visibility
  • The benefits of implementing a demand forecasting system
  • The challenges of managing operations in a volatile market
  • The impact of digital transformation on operations management
  • The role of operations management in sustainability initiatives
  • The benefits of implementing a lean manufacturing system
  • The challenges of managing operations in a rapidly changing industry
  • The impact of supply chain disruptions on operations management
  • The role of operations management in supplier relationship management
  • The benefits of implementing a continuous improvement culture
  • The challenges of managing operations in a global economy
  • The impact of demand variability on operations efficiency
  • The role of operations management in product lifecycle management
  • The benefits of implementing a just-in-time manufacturing system
  • The challenges of managing operations in a highly regulated industry
  • The impact of technology on inventory management
  • The role of operations management in supply chain risk management
  • The benefits of implementing a quality control system
  • The challenges of managing operations in a complex supply chain
  • The impact of process automation on operations efficiency
  • The role of operations management in demand planning
  • The benefits of implementing a lean supply chain
  • The challenges of managing operations in a dynamic market
  • The impact of supply chain collaboration on operations management
  • The role of operations management in product design
  • The benefits of implementing a demand planning system
  • The challenges of managing operations in a fast-paced industry
  • The impact of technology on supply chain visibility
  • The role of operations management in supply chain optimization
  • The benefits of implementing a lean distribution system
  • The challenges of managing operations in a highly competitive market
  • The impact of demand forecasting on operations efficiency
  • The role of operations management in supplier performance management
  • The benefits of implementing a quality assurance system
  • The impact of process improvement on operations efficiency
  • The role of operations management in inventory optimization
  • The benefits of implementing a just-in-time inventory system
  • The challenges of managing operations in a volatile environment
  • The impact of technology on demand forecasting
  • The role of operations management in supply chain resilience
  • The benefits of implementing a continuous improvement process
  • The challenges of managing operations in a rapidly changing market
  • The impact of supply chain disruptions on operations efficiency
  • The role of operations management in supplier risk management
  • The benefits of implementing a quality management program
  • The challenges of managing operations in a complex industry
  • The impact of process automation on supply chain management
  • The role of operations management in demand variability
  • The benefits of implementing a lean production process
  • The challenges of managing operations in a regulated market
  • The impact of technology on inventory control
  • The role of operations management in supply chain agility
  • The benefits of implementing a just-in-time manufacturing process
  • The impact of demand planning on operations efficiency
  • The role of operations management in supplier collaboration
  • The challenges of managing operations in a dynamic supply chain
  • The impact of process optimization on operations efficiency
  • The role of operations management in inventory management
  • The benefits of implementing a lean supply chain system
  • The challenges of managing operations in a fast-paced market
  • The impact of technology on supply chain optimization
  • The role of operations management in demand forecasting
  • The challenges of managing operations in a competitive industry
  • The impact of supply chain collaboration on operations efficiency
  • The role of operations management in product development
  • The benefits of implementing a demand planning process
  • The role of operations management in supplier performance
  • The benefits of implementing a quality assurance program

In conclusion, operations management is a diverse and complex field that requires careful planning and execution to ensure the efficient production of goods and services. By choosing one of the above topics for your next essay, you will be able to delve deeper into the various aspects of operations management and gain a better understanding of how it impacts organizations. Good luck with your essay writing!

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What Is Operations Management?

Understanding operations management.

  • Operations and Supply Chain Management

What Operations Managers Do

The bottom line.

  • Business Essentials

Operations Management: Understanding and Using It

Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and behavioral finance. Adam received his master's in economics from The New School for Social Research and his Ph.D. from the University of Wisconsin-Madison in sociology. He is a CFA charterholder as well as holding FINRA Series 7, 55 & 63 licenses. He currently researches and teaches economic sociology and the social studies of finance at the Hebrew University in Jerusalem.

what is operations management essay

Operations management (OM) is the administration of business practices to create the highest level of efficiency possible within an organization. It is concerned with converting materials and labor into goods and services as efficiently as possible to maximize the profit of an organization.

Operations management teams attempt to balance costs with revenue to achieve the highest possible net operating profit .

Key Takeaways

  • Operations management (OM) is the administration of business practices to create the highest level of efficiency possible within an organization.
  • Operations management is concerned with converting materials and labor into goods and services as efficiently as possible.
  • Corporate operations management professionals try to balance costs with revenue to maximize net operating profit.

Katie Kerpel / Investopedia

Operations management involves utilizing resources from staff, materials, equipment, and technology. Operations managers acquire, develop, and deliver goods to clients based on client needs and the company’s abilities.

Operations management handles various strategic issues, including determining the size of manufacturing plants and project management methods and implementing the structure of information technology networks. Other operational issues include the management of inventory levels, including work-in-process levels and raw materials acquisition, quality control , materials handling, and maintenance policies.

This aspect of a company entails studying the use of raw materials and ensuring that minimal waste occurs. Operations managers use numerous formulas, such as the economic order quantity formula, to determine how large an inventory order to process and when to do so as well as how much inventory to hold on hand.

The combination of understanding and coordinating the work of a company is central to becoming a successful operations manager.

Operations and Supply Chain Management (OSCM)

A critical function of operations management relates to the management of inventory through the supply chain . This process is known as operations and supply chain management (OSCM).

To be an effective operations management professional, one must be able to understand the processes that are essential to what a company does and get them to flow and work together seamlessly. The coordination involved in setting up business processes in an efficient way requires a solid understanding of logistics .

An operations management professional understands local and global trends, customer demand, and available resources for production. Operations management approaches the acquisition of materials and the use of labor in a timely, cost-effective manner to deliver customer expectations. Inventory levels are monitored to ensure that ample quantities are on hand. Operations management is responsible for finding vendors that supply the appropriate goods at reasonable prices and have the ability to deliver the product when needed.

Another large facet of operations management involves the delivery of goods to customers. This includes ensuring that products are delivered within the agreed time commitment. Operations management also typically follows up with customers to ensure that the products meet quality and functionality needs. Finally, operations management takes the feedback received and distributes the relevant information to each department to use in process improvement.

Operations managers are involved in coordinating and developing new processes while reevaluating current structures. Organization and productivity are two key drivers of being an operations manager, and the work often requires versatility and innovation. As part of their daily responsibilities, operations managers must possess a variety of skill sets, including:

  • Technical expertise in areas such as production automation, data entry, budget tracking, and design.
  • Organizational ability and attention to detail, including keeping track of project files, employee reports, budgets, schedules, and other details related to company processes.
  • Motivational prowess in the form of strong leadership skills that provide the expertise to motivate others, inspire ideas, and foster a supportive and diverse team.
  • Analytical aptitude , including skill in risk analysis and mitigation when initiating new projects. Operations managers must also analyze processes to identify challenges and offer solutions if negative situations develop.
  • Decision-making proficiency , especially under stress, when there is very little time to assess all factors.
  • Ability to maintain quality standards , including as they relate to raw materials, machinery, manufacturing procedures, packaging, delivery processes, and the finished product.

A master of business administration (MBA) degree in operations management can provide a global perspective on industry trends and an awareness of financial regulations and political uncertainties that can affect an organization. It also provides a solid grasp of the inherent complexities and the tools needed to respond effectively to change.

What Is the Purpose of Operations Management?

Operations management (OM) is concerned with controlling the production process and business operations in the most efficient manner possible. OM professionals attempt to balance operating costs with revenue to maximize net operating profit.

What Are Some Systems of Operations Management?

Modern operations management revolves around four theories:

  • Business process redesign (BPR) , which is focused on analyzing and designing  workflow  and business processes within a company. The goal of BPR is to help companies dramatically restructure the organization by designing the business process from the ground up.
  • Reconfigurable manufacturing systems , which are designed to incorporate accelerated change in structure, hardware, and software components. This allows systems to adjust rapidly to the capacity at which they can continue production and function efficiently in response to market or intrinsic system changes.
  • Six Sigma , an approach that focuses on quality. The word “six” references the control limits, which are placed at six  standard deviations  from the normal distribution mean. Tools used within the Six Sigma process include trending charts, potential defect calculations, and other ratios.
  • Lean manufacturing , which is the systematic elimination of waste within the manufacturing process. This theory sees resource use for any reason other than value creation for customers as wasteful and seeks to eliminate wasteful resource expenditures as much as possible.

What Is an Example of Operations Management?

Operations management is prevalent and most easily understood in the healthcare sector. The current healthcare system overuses expensive, technological, and emergency-based treatment. High costs from care often remain uncompensated due to uninsured patients. The high frequency of services in expensive settings creates a burden on taxpayers, health insurance holders, and healthcare institutions.

To combat this, operations management seeks to streamline costs through optimally allocating resources and optimizing efficiencies to provide quality patient care.

In simple terms, operations management (OM) is the process of prioritizing and employing business practices designed to achieve maximum efficiency as a means to achieve maximum profitability. Within the process, operations managers utilize organization and productivity to achieve their primary goals.

Balancing the efficient use of resources, including staff, materials, equipment, and technology, is key to a successful OM process and, by extension, the success of the company.

University at Buffalo, School of Management. “ Operations and Supply Chain Management .”

Indeed. “ 15 Essential Operational Management Skills .”

what is operations management essay

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Table of contents

The role of operations management in the organization behavior, strategic versus tactical operations decisions.

  • Intangibility – Services that cannot be touched, shipped, handled, or looked at are known as intangible services.
  • Inventory – Services cannot be stored for later use. They occur, or they do not occur.
  • Not separability – Services cannot be pulled into different parts or separated
  • Not consistency – Services tend to be rare in nature. A teacher may teach you a topic, and another teacher may teach you the same topic in another course.
  • Involvement – Consumers are mostly directly involved in the service delivery. A therapist is a good example of this
  • Managing Service Operations in organisation
  • Managing operations is as critical on the service side as it is on the product side. While there are other countless considers to be made, many of which are rare to specific organizations or firms, these core operational decisions are strong indications of the mentality service management specialists

Effective Quality Management Systems: Build vs. Buy

Effective quality management system.

  • Gap Analysis which is really usefull
  • Participation: Employee Participation is very important to improve the quality of the work In the organization because emplyees are the main elements in organisation. Managers need to encourage its subheads to take responsibility for the quality of work they provide, and hence help in meeting the customer's expectations.
  • Resource Requirements
  • DyamicTechnology
  • Training and Development
  • Transporation
  • Quality System
  • Total Quality Management: It is a philosophy of management, which addresses the means of raising the quality performance to unprecedented levels. It involves the participation from whole organisation and demands to be implemented in all aspects of the business processes.
  • Benefits of Quality Change
  • Corporate Image : Since Canadian market is very competitive, the new improved processes and systems will also create a good image for the organization
  • Motivated - Work Force
  • Customer satisfaction. The quality improvement technique will also help them to get customer satisfaction on a higer level. They will be able to address their customers' needs in a more efficient and effective way. With this they can rebuild customer relation and help maintain business
  • Performance measurement
  • Total Quality Management Principles: It is a management approach which involves the data, data and effective communication to integrate quality principles and management into the organisation.
  • Customer focused: The very first principle of TQM is to be customer focused. Whatever done for the quality improvement, is to gain customer satisfaction.

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90 Operations Management Topics

Operations management orchestrates all the processes to produce goods and deliver services efficiently. On this page, we suggest operations management research topics for you to explore the multifaceted dimensions of this field. Go through these operations management topics to discover the role of operations management in organizational success.

🔀 TOP 7 Operations Management Topics

🏆 best operations management research topics, 👍 examples of topics in operations management, 🌶️ more operations management topics.

  • Starbucks Operations and Inventory Management
  • Samsung Group’s Supply Chain and Operation Management
  • The Role of Technology in Operations Management
  • Air New Zealand Airline’s Operations Management
  • Operations Management: Apple Case Study
  • Human Resource Strategy in Operations Management
  • McDonald’s Operations: Self-Service Kiosk Case Study
  • Hard Rock Café’s Operations Management and Productivity The case deals with Hard Rock café, the modest pub in London, which has grown exponentially within a very short span of 30 years.
  • Operational Management: the Case of Apple, Inc. The development of a solid plan is possible after analyzing the operationalization management strategy of Apple and developing recommendations based on the operational theory.
  • Operations Management: The Case of Concept Design Services Operations management is the approach to managing a range of resources that are used in order to manufacture certain products or propose specific services.
  • Apple Inc.’s Strategic Operations Management Apple remains one of the most productive corporations in the world. This paper has analyzed the strategic factors that have enabled the American brand to succeed.
  • Kodak: Operations and Innovations Management This paper provides analysis of Kodak’s situation using the 3S model, application to Kodak, providing strategic analysis, systematic analysis, and situational analysis.
  • Linear Programming Operations Management Linear programming operations management is a mathematical strategy that is employed for arranging scarce or limited resources effectively while performing various tasks.
  • Total Energies: Operations Management The operations management report’s findings for Total Energies show that technology plays a vital role in enriching the goals and objectives of the company.
  • Toyota’s vs. Coca-Cola’s Operations Management The adoption of proper operations management is an important success factor for leading global companies, namely Coca-Cola and Toyota.
  • Samsung Electronics: Operations Management Performance Objectives In Samsung Electronics, it can be stated that one of the departments responsible for quality is Corporate Technology Office.
  • Azure: Service Operations Management Overview The operation that Microsoft nurtures provides customers with numerous cloud services that are assembled under the name of Azure.
  • General Motors Operation Analysis: Project Management Speaking of General Motors, the company’s operational objective is improving performance and the level of customers’ satisfaction.
  • Nissan Motor Company: Operations Management To ensure financial stability and a strong position in the target market, recently, Nissan has decided to reorganize its operations strategy.
  • McDonald Corporation: Operations Management and Productivity In all the restaurants under McDonald Corporation around the world, there are a number of operations that are related to the overall organizational strategy.
  • Hard Rock Café: Operations Management and Productivity This paper describes ten operations and performance management solutions at Hard Rock Café that help create the link between raw data processing and the final product.
  • Heathrow Airport’s Service Operations Management The study evaluates service management at Heathrow airport and evaluates actions and measures that have been taken to improve the service quality at the airport.
  • Emergency Operations and Its Management This essay discusses emergency operations centers, and plans, preparing the populace, the press role, risk communication, and training and preparedness exercises.
  • Lenovo Group Ltd.’s Operations and Information Management The purpose of this paper is to provide an overview of operations and information management and related concepts.
  • Operations Management Trends and Future Operations management has evolved and changed over the years, affecting areas such as manufacturing and service.
  • Operations Management in Business Operations management is described as the organization of processes used to produce and distribute products and services. There are five main objectives of operations management.
  • Non-Alcoholic Beverage Industry’s Operation and Management The paper regards the non-alcoholic beverages sustainability in the context of company analysis. It discusses organizational hierarchy development and finance raising.
  • Operations Management of a Care Facility for the Elderly Any institution dealing with the provision of care to dependent elderly persons should ensure that its strategies are broad enough to cover the wide range of needs of the elderly.
  • Operations Management and Production System: Case of Olive Garden Restaurant The presented paper is devoted to the discussion of operations management and production system using the case of Olive Garden restaurant
  • Financial Operation Exposure Management Principles There are many principles that a company can implement to counter financial operation exposure. The definition of operating exposure affirms that it involves unexpected changes.
  • Local Food Venture and Its Operations Management Building a small business enterprise is a complex task. This case study examines a model of expanding a local food venture to a permanent location and franchise.
  • American Workplace and Operations Management The paper reviews “State of the American Workplace” analysis by Gallup and provides applications of operations management concepts to improving employee engagement.
  • Airbus Company Systems and Operations Management In the context of the Airbus and its integration within business, systems and operations management is of significant importance in diverse ways.
  • Operations Management and Productivity Operation management aims at ensuring that functions in a business are conducted in the most efficient manner, so as the end results are satisfied customers and reduced cost of production.
  • Franklin Equipment Ltd Company’s Operations Management The purpose of this paper is to discuss the criteria used by FEL to assign members of the project team, the importance of international projects and possible ethical dilemmas.
  • WalMart Stores’ Operation Management Operation management is the process that transfers inputs such as raw materials and labor into output in the form of finished goods and services.
  • Production and Operations Management Depreciation of products means lower prices for goods produced in mainland China. Products with a lower price may increase exports from both Hong Kong and mainland China.
  • Operations and Information Management: A Case Study of CC Music CC Music has accumulated market knowledge and expertise over the previous years, yet, the industry’s course over the past decade poses a significant obstacle.
  • The Concept of Operations Management Operations management (OM) is defined as the design, operation, and improvement of the systems that create and deliver the firm’s primary products.
  • Thai-Lay Fashion Company’s Operations Management The paper reviews operations management in business with reference to the Thai-Lay Fashion Company Ltd., which is situated in Hong Kong.
  • Lean Process and Operation Management The lean process applied along with the operations management is the popular paradigm that affects the functioning of companies and results in the rise of positive shifts in them.
  • Narkee Ltd.’s People and Operations Management Two main challenges Narkee Ltd faces are people management and operations management, which the firm must fix to remain competitive.
  • Operations Management and Related Ethical Issues Ethics dictates how to conduct operations in a morally right or just way, as well as acknowledging the dignity of employees in a business.
  • Productivity in Operations Management It is certain that operations management is crucial for every business that strives for development. This field addresses an array of organizational processes.
  • Operational Management in Large Organizations Using the example of Zara and Kohl stores, the paper analyzes the most effective strategies that allowed companies to realize themselves as profitably as possible.
  • Aspects of Operations Management Operations management is a vast and encompassing term used to collectively describe all business activities, which drive its internal processes.
  • Operation Management and Value Chain in Healthcare One of the main challenges in healthcare is that service cost reduction should not affect health outcomes in patients.
  • Strategic Shipping Operations Management: Liquefied Natural Gas This research analyzes some commercial and technical strategies most beneficial to facilitate the transportation of LNG with specialized designed LNG tankers.
  • Operations Management Definition Operations management is an essential process that uses raw materials to turn them into goods and services. This phenomenon is connected with the supply chain.
  • Operations Management Research Operations management is connected directly to the value stream and is thus tasked to maximize its effectiveness and efficiency.
  • Operations and Information Management of CC Music The given report outlines the main features of CC Music, a company founded by Chris and Clive. It focuses on the provision of specific services to bands that include social media marketing.
  • The Operations Process and Types of Training Management in the Army Training is a significant aspect of improving the skills of soldiers and preparing them for upcoming or potential operations.
  • Operations and Supply Chain Management The principal task of this essay is to explain what can happen if a project stage is not completed and if a stakeholder decides not to participate in the project implementation.
  • Innovation in Operation Management – Personal Experience To overcome the different challenges faced by companies, they must put in place some strategies like differentiating their products or services from those of the competition.
  • Operations Management: Ford vs. Firestone This paper is an analysis of Ford vs. Firestone case “Death on the Highway: Quality Problems at Ford and Firestone” to unearth the operations management crisis in the two companies.
  • Operations Management in Thai-Lay Fashion Company Ltd. Thai-Lay is a textile manufacturing company in Hong Kong with its markets situated mainly in Europe. The company produces a wide range of ready-made garments for adults and children of both sexes.
  • Combat Stress and Operational Stress Management Combat and operational stress is emotional and physiological stress which is a direct result of dangers faced in combat or the mere tension of being in combat.
  • Introduction to Operations Management Course The “Introduction to management” course built a strong foundation of knowledge connected with the organization’s peculiarities, management strategies, and organization operations.
  • CB&I Firm’s Operations and Supply Chain Management CB&I is an American construction and building company that also supplies raw materials to various small and medium-sized firms.
  • Operations Management: Factors and Approaches Operations management is critical for any business because it can be used for effective work that ensures the possibility to meet the overall business objectives.
  • Transport Efficiency Through Operation Management Operations management is one of the management fields which are increasingly becoming relevant in the competitive business environment.
  • “Operations Management” Term in Academic Literature This paper is aimed at discussing the way in which the business notion of “operations management” is introduced in the academic literature.
  • Online Grocery Business: Operations Management The project can have one and more critical paths. When a project has multiple critical paths, project risks increase according to the number of paths.
  • Project and Operation Management Essentials Operation management can be defined as a system of theories and strategies aimed at optimizing the processes occurring in the setting of entrepreneurship or aimed at completing a specific project.
  • Azzaz Shop’s Operations and Information Management Azzaz is a mobile phone and accessories retailer based in England, owned by Lewis. The business started with a single shop, which Lewis has grown into a chain of eleven.
  • Metrics and Performance Measurement in Operations Management Metrics is indeed a powerful management tool in aligning company strategies and objectives and ensuring people are working towards a common direction.
  • Nutmeg Enterprises’ Operations Management In the case study of Nutmeg Enterprises, the operational framework of the beverage manufacturer and distributor is provided.
  • Construction Company’s Operational Risk Management This work presents an operational risk assessment connected to standard masonry techniques and procedures in the development of five-story apartment blocks.
  • Operations Management of Logistics and Supply Chain The effective operations management of logistics and supply chain can deliver various goals such as cost reduction, timely response, waste reduction, and improved profitability.
  • Launching an Airline: Operations and Management Launching an airline requires a deep understanding of the market forces. The industry has many challenges, from stiff competition, to fluctuating oil prices, and policies that may hurt profitability.
  • Big Bone BBQ and Wicked Wings Restaurants’ Operations Management The current system of Big Bone BBQ is successful, but it does not realize its full potential due to a lack of automation that leads to imprecision and considerable wastage.
  • Oman Refinery Company’s Operations Management T report aims to analyse critically ORPIC’s existing operations management practices, focusing on such areas as HR, quality management, and supply chain.
  • Roche Company’s Operations Management This report examines three of Roche’s OM decision areas, compares and contrasts the organisation with another firm using the 4Vs of operations.
  • Worldwide Chemical Company’s Operations Management The current “fix it” approach maintained by the Worldwide Chemical Company is ultimately faulty. It leads to the decreased first-quality product yields and on-time deliveries.
  • General Motors Company: Operations Management Concepts The present essay analyzes the current situation at General Motors and provides some recommendations for effective operations management.
  • Abasco Company: Operations Management Although Abasco, Inc. has been developing at a rather fast pace in the manufacturing department, it has been showing comparatively low performance rates since recently.
  • EBags Company: Operations Management Analysis EBags had big expectations for the opportunities that the European market supposedly had in store for the company since there was a niche that the entrepreneurship was going to fill.
  • The Oasis Company Operations Management The Oasis Company has been in business for quite a while (since the 1990s). The essential purpose of the organization under analysis concerns providing flowers.
  • Operations and Supply Chain: Management Course The course serves as a real eye-opener in terms of what gravity the choice of the operation strategy and framework has on the overall efficacy of an organization.
  • Canbide Corporation Operations Management Tools This paper focuses on individual problems and potential solutions of Canbide Corporation with an emphasis on the need to have managers who are experienced to use analysis tools efficiently.

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what is operations management essay

Operations Management Research

Advancing Practice through Theory

  • Presents research that advances both theory and practice of operations management.
  • Includes all aspects of operations management, from manufacturing and supply chain to health care and service operations.
  • Welcomes a variety of research methodologies, including case, action, survey, mathematical modelling, simulation, etc.
  • Matteo Kalchschmidt

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Uncovering the role of sustainable value chain and life cycle management toward sustainable operations in electricity production technologies.

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Green finance policies, financing constraints and corporate ESG performance: insights from supply chain management

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Managing inter-organizational dependencies operation for discovering digital business model innovation in corporate innovation ecosystem

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Introduction

A contemporary organization strives to excel in lean production, customer-centric provision, flexible manufacturing, and large customization among others. The capability to attain these qualities aids organizations sustain their operations. Operation management is about transforming ideas into products and planning as well as controlling all structures and the systems that generate services and goods. Customers need products that can meet their needs and ensure they get value for money. Such products are supposed to be affordable, dependable, exclusive, and standardized. Effective operations management has the capability of adding value to its venture by increasing productivity, cost minimization, and development of quality products. Operations management ought to know the kind of customers they deal with in order to prioritize their needs. The purpose of this study is to analyze and discuss the importance of operations management industries.

Importance of Operations Management to Industry

All the business organizations place emphasis on how to flourish and survive in future. How an organization is able to manage its resources is what determines how it related to its external environment and the ability it has to meet the needs of stakeholders. Operations management is crucial in an industry since it helps in administration of industry resources. It is a vital part of the industry’s strategy. Operations management is of great importance since it exercises an approach that is systematic to the production of goods. For example, a manufacturer of an electrical bulb processes raw material though use of productive resources, however, the results are bulbs of different ratings (Mahadevan 4). As such, operation management offers an approach that is systematic in transformation of raw materials into quality products and generation of revenue.

Operations management is important in reduction of production costs. Whenever an industry produces a variety of products in large scale and uses the latest technology, the costs of production decline as a result of economies of scale.

MTR Foods is one of the fastest-growing companies in India dealing with food processing with a market turnover of US$ 20million (Mahadevan 3). The growth is the result of technological ability and the quality of its products. MTR deals in production of various products familiar to both domestic and the foreign customers. Most of these are ready-to-eat products that attract a large number of customers. Additionally, the manufacturing facility of MTR Foods is located at environs of Bangalore, where labor is guaranteed to be cheap.

Efficient operations management thus is fundamental in helping the industry improve its revenue earnings. This is achieved through production of quality products and increase in customer satisfaction. Operations must be flexible to adapt to changes required by customers. Industrial products are tangible and once made, it is difficult to change the products. As such, quality management is an aspect that is crucial in an industry. Perception of products plays a crucial role in the mind of customers regarding the quality of the company’s products.

The amount an industry invests in production of goods can easily be reduced through operations management. Operations management aims at reduction of costs and acquiring higher revenues through controlling and cautious operations. A lean manufacturing strategy is what helped Toyota Company eradicate unnecessary resources that were not adding value to its products. Operations management inspires innovations in utilization of industry resources and identification of non-value added resources. Technological changes have permitted industries to streamline processes, as well as improve on supply chain collaboration.

Majority of multinational corporations have enjoyed success in the global arena as a result of efficient operation managements. Toyota Company has achieved remarkable success for years as a result of its aggressive marketing and production of what customers in western countries want (Brown, Bessant and Lammings 31). Affordability, design, reliability and durability make customers across the globe refer Toyota cars to others from western nations. Spare parts are readily available as well making maintenance of Japanese automobiles easier. Toyota Company has been capable of value chain creation in its products as a result of its efficient operations management.

Operations management creates basis of innovation by establishing a foundation for knowledge and operations in the industry. Success of the iPod, Apple’s product was the result of its sleek design, which had the capability to hold a lot when compared to other devices of a similar size with the iPod yet they could not contain as many songs (Boyer and Verma 10). This benefit, together with marketing perspective, gave iPod benefit in unlimited market and pricing. Apple Company as well gained the foundation by helping the company introduce more versions, as such, gaining competitive edge in the industry.

In operations management, the constraints theory is equally fundamental since it helps the operations manager recognize imperceptible constraints that might hinder the industry from attaining its preferred goals. As such, operations management services on such constraints though it strategies on how they can be minimized. Constraints can either be external or internal. The operations manager needs to be in a position to always recognize issues offering many constraints to a firm and handling them first.

Any industry that has long-term goals uses its forecasting techniques to establish probable future operations. Operations management therefore is accountable for preparation regarding the industry’s future. Forecasting helps operations managers to formulate ideal plans and get rid of uncertainty in future. The need for balancing supply with demand is what necessitates the industry to forecast the market. For example, Toyota needs to exercise time series in order to forecast the trend in demand of SUVs as well as what will take place in a span of 3 years’ time. This will help in making an investment that can meet that demand. Additionally, it gives the operations manager enough time to carry out research as well as employ innovative techniques in the manufacture process.

Industrial products are fundamentally classified into two categories: necessities and luxuries. Necessities refers to products perceived as extremely essential while luxuries are products individuals can live without. Making products perceived as necessities and delivering them into the market is critical, since customers continue to purchase the items though there might be a shortage. Operations management therefore ensues necessities are available in the market always, at the right price and to the right customers. Luxury products necessitate operations management to be innovative, as such products keep losing fashion once they flood the market.

Every industry endeavors to distribute its products to a target market. This only happens when the industry is able to acquire raw materials, place them into processing plant and then, pack them as finished products. Production of goods in industries involves the transformation of inputs into finished products. The operations management has the responsibility to maintain a supply chain via high levels of shared working procedures and norms so as to increase operational fit between the industries (Brown, Bessant & Lamming 104). When H-P entered the PC market, it served as a manufacturer. Later, it opted to make a shift from manufacturing to assembling. The shift prompted the company to become rigorous in supply relations through its entire supply chain. Additionally, H-P merged with Compaq, its competitor in 2001 so as to consolidate its supply chain, leading to its success (107).  Operations management is vital in placing an industry into a strategic position so it can sustain its competitiveness. Operations managers as well research on the products of the company and make a decision on what it should offer customers without disrupting the operations of the company. Samsung Electronics, in order to save its display business from being unprofitable in the future, made the decision to incorporate the flat-panel display venture to its semiconductor business (Ramstad and Lee). The aim of the merger was to hide the dwindling unit in the robust performing chip operation and also offer competition to other products by Samsung.

In economic terms, industries use operations management for purposes of analyzing explicit aspects of processing to the point where they can add value as well as place competitive cost. The industry, equally has to earn profits in order to satisfy shareholders. Transformation of the raw materials into finished products involves the addition of value, reflected in the course of pricing. Operations management takes into consideration all processes that are part of transformation, which includes innovation, research, packing, transport, mixing and packaging. For example, wheat is transported to a factory using trucks. It is ground into flour, mixed into dough then baked into bread inside the factory. Slices of bread are packed and packaged, to be distributed to customers. Operations management takes part in fixing a price in the value chain. Prices as well are set to a point where the customers can afford the products as well as compete with other firms.

Most industries face an increased demand for pertinent activities aimed at conservation of the environment. Customers, legislators and advocacy groups push industries to implement environmental conservation strategies, covering pollution, management of waste, re-manufacturing and recycling. The practice is one aligned to quality management, integrated in the process of transformation. A firm that is able to take into consideration environmental issues in order to create value for its products, as such, raisin expectation of shareholders. Environmental responsibility is a fundamental aspect of operations management. Firms train their employees on issues of the environment while embracing environmental technology so as to improve production. Operations management therefore benefits environmental management via cost reduction and customer satisfaction.

It is very important for an industry to conform to legal standards in the course of its operations. Conforming to such standards helps the industry to operate and safeguard its facility as well as minimize legal liability. Operations management helps keep in check changes that might occur in standards in order to advise the industry on the changes that need to be implemented. To ensure production efficiency, operations management needs to allow standard activities to begin early in the course of the processing life cycle so as to meet legal codes.

Operations management as well covers people. Ergonomics involves study of workers in an industry with the purpose of minimizing stress and reducing injuries while working. The ergonomics process is established by risk reduction strategies and the approach means all factors contributing to workers injury or illness need to be addressed and identified promptly (Smith 49). Ergonomics is necessary for purpose of checking the performance of a business. Several ergonomics risk factors can be easily recognized and the operations manager offers a solution to work through the team. Toyota Company plant in Georgetown, Ky., US experienced a change in design of its models which resulted to ergonomic inefficiencies and risks, especially with rear spoiler installation (52). The operations management of the company commissioned an external consulting firm to carry out an assessment of ergonomics risk. The consulting firm recommended that the company should design hand tools which could be used to harness wire installation. The tools that were newly designed allowed the mechanics to work on the trunk from outside eliminating waste motions and ergonomic risk while saving time.

Is Operations Management Rated sane to finance, Human Resources, R&D or Marketing?

Operations management achievements are related closely to human resources, finances, marketing and development as well as research. Operations managements works to reduce the costs of a firm and offers competition to other firms. As such, operating managers need to check on the finances of the firm in order to attain these goals. They make decision of the number of employees needed to carry out packaging and processing. Depending on an industry, operations management is important in the management of human resources and materials to attain the desired objectives.

Operations management undertakes research and development (R&D) in order to establish whether the products of the firm meet changing demands of customers and sustain the firm in the market. The operations manager is also fully responsible for determination of how much will be spent on research and marketing. An industry should not manufacture products if it does not understand its target market. Hence, it must plan on how it can reach its customers and increase sales.

Sample Essay on Operations Management: Conclusion

Operation management is essential, as it assists in the management of an organizations resources. It offers the key to achieve competitive advantage for an industry by offering quality, affordable and reliable products in the market. Customers as well look forward for products incorporating technology and offering value for money. Operations management is mandated with making sure the production costs are kept low and that the expectations of shareholders are met. Industries manufacture different kinds of products in accordance to their target customers. The industry strives to make adjustments to meet the needs of customers through research and innovations. A successful firm needs to invest on environmental conservation activities, as customers are attracted to products that meet high environmental standards. Operations management needs to invest in product design as well to attract more customers so they can buy the firm’s products.

Sample Essay on Operations Management: References

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Boyer, Kenneth K, and Rohit Verma. Operations & Supply Chain Management for the 21st Century. Mason, Ohio: South-Western/Cengage Learning, 2010. Print.

Brown, Steve, J R. Bessant, and Richard Lamming. Strategic Operations Management. , 2013. Print.

Mahadevan, B. Operations Management: Theory and Practice. Upper Saddle River: Pearson, 2010. Print.

Ramstad, Evan and Jung-Al Lee. Samsung Combines Component Operations. The Wall Street Journal, July 2, 2011. Web. 6 March 2014. online.wsj.com/news/articles/SB10001424052702304584004576418732760372012

Smith, Scott. “Elements of Effective Ergonomics.” Industrial Engineer: IE 35.2 (2003): 49-52. Business Source Complete. Web. 6 Mar. 2014.

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  1. Operations Management

  2. Calicut University 5th Sem BBA Operations Management Important Essay Questions

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COMMENTS

  1. The Main Purpose and Nature of Operational Management Essay

    Operations management is an area that deals in managing the processes involved in production and distribution of goods and services. This means that it deals with management of business processes. It can also be defined as the field concerned with managing and directing the physical and technical functions of a firm or organization.

  2. Operations Management Essay Examples for College Students

    KFC Operations Management: Delivering Finger-Lickin' Good Efficiency. This essay has shed light on the intricate world of KFC's operations management, highlighting how the brand's dedication to quality, innovation, and process optimization enables it to serve up its iconic chicken meals to hungry customers around the globe.

  3. Operations Management: Theory and Practice Essay

    Operations Management: Theory and Practice Essay. Operation management explains the processes that a product or service passes through during its production. It deals with the design, manufacture, services, and supply of the product. Operations management deals with the procedures that ensure that a firm delivers the desired product and service ...

  4. What Is Operations Management and Why Is It Important?

    Operations managers monitor the manufacturing and fulfillment process to ensure that neither quality nor cost becomes an issue. Product and service quality. Operations managers help ensure that products and services maintain a high standard of quality, which is crucial to a company's reputation. Cost efficiency.

  5. Operation Management and Its Important Points Essay

    Operation management (OM) includes organizational processes such as technology (information and engineering), accounting, finance, and human resources. Procurement and inbound logistic as well as warehousing and outbound logistics are examples of macro operations of operation management. Other operations include customer service, marketing, and ...

  6. Essay on Operations Management

    Learn the definition, elements and challenges of operations management, the process of managing the production of goods and services. This essay covers the inputs, conversion processes, outputs and feedback and control cycle of operations management.

  7. Operations Management: What Is It and Why Does It Matter?

    Operations management is the administration of business structure, practices, and processes to enhance efficiency and maximize profit. It refers to the management of functions that a business needs to run effectively day-to-day, including: Overseeing multiple departments and providing goals. Overseeing and streamlining processes.

  8. 1: Introduction to Operations Management

    Operations management is a vast topic but can be bundled into a few distinct categories, each of which will be covered in later units. (It should be noted that entire courses could be devoted to each of these topics individually). Since most people do not work in a formal operations department, we will begin with an overview of operations ...

  9. 118 Operations Management Essay Topic Ideas & Examples

    Operations management is a crucial aspect of any organization, as it involves overseeing the production of goods and services efficiently and effectively. As a student studying operations management, you may be required to write essays on various topics related to this field.

  10. Essay On Importance Of Operation Management

    Essay On Importance Of Operation Management. TASK 1.1 Importance of operation management Operations management (OM) is the business function responsible for managing the process of creation of goods and services. It involves planning, organizing, coordinating, and controlling all the resources needed to produce a company's goods and services.

  11. Essay On Operations Management

    Essay On Operations Management. Operations management (OM) is that phase of an organization where inputs are put into operations to acquire required output (services) without compromising on quality. In other words operations management is also described as combining and transforming various resources in the operations sub-system into value ...

  12. (PDF) Operations Management: A Research Overview

    Operations Management (OM) is a multi-faceted blend of myriad academic and. practical disciplines - from engineering and economics via mathematics and. marketing, to systems and psychology. To ...

  13. Operations Management: Understanding and Using It

    Operations management (OM) is the administration of business practices to create the highest level of efficiency possible within an organization. It is concerned with converting materials and ...

  14. Operations Management Essay

    Decent Essays. 466 Words. 2 Pages. Open Document. Operations Management. Operations management focuses on managing the processes of producing and distributing products and services. Operations activities often include product creation, development, production and distribution. It deals with all operations within the organization.

  15. 219 Operations Management Essay Topic Ideas & Examples

    Operations management is the design, operations and the improvement of an organization's systems that facilitate the creation and the delivery of a company's products and services. In the case of a hospital, some major considerations that are necessary to factor in are the movement of personnel and patients.

  16. Operations Management System: [Essay Example], 1198 words

    Operations are the way through the organization operate and work. It is the main reason why the company is operating. Operations is one of the three functions of strategy of any organization. This means that it is a vital part of accomplishing the organization's strategy and ensuring its long-term survival. The other two areas are marketing ...

  17. 90 Operations Management Topics & Research Titles

    Operations management is an essential process that uses raw materials to turn them into goods and services. This phenomenon is connected with the supply chain. Operations Management Research. Operations management is connected directly to the value stream and is thus tasked to maximize its effectiveness and efficiency.

  18. Operations Management: What Is It and Why Does It Matter?

    Operations management administers business structure, practices, and processes to enhance efficiency and maximise profit. It refers to the management of functions that a business needs to run effectively day-to-day, including: Overseeing multiple departments and providing goals. Overseeing and streamlining processes. Balancing revenue and costs.

  19. Operations Management Essay

    Operation Management Essay. Introduction The management of resources which produces and delivers products and services is operation management. The part of an organization that is responsible for this activity is the operation function. And the people responsible for managing some or all of the resources which makes up the operations function ...

  20. Home

    Operations Management Research focuses on rapidly publishing high-quality, peer-reviewed research that enhances the theory and practice of operations management across a wide range of topics and research paradigms.. Presents research that advances both theory and practice of operations management. Includes all aspects of operations management, from manufacturing and supply chain to health care ...

  21. Sample Essay on Operations Management

    Sample Essay on Operations Management. MTR Foods is one of the fastest-growing companies in India dealing with food processing with a market turnover of US$ 20million (Mahadevan 3). The growth is the result of technological ability and the quality of its products. MTR deals in production of various products familiar to both domestic and the ...

  22. What Is Interesting in Operations Management?

    This essay discusses my view of the essential characteristics of interesting research in general and in oper-ations management in particular. It is based on my Manufacturing and Service Operations Management Distinguished Fellows presentation given at the University of Michigan, June 27, 2011. Key words: operations management; interesting; impact

  23. ᐅ Essays On Operations Management Free Argumentative, Persuasive

    Operations management is a critical function for any organization that seeks to optimize its production and delivery of goods and services.There are a number of different approaches that can be taken when writing an operations management essay. The most important thing is to ensure that the essay is well-organized and flows smoothly.

  24. What Is Interesting in Operations Management?

    This essay discusses my view of the essential characteristics of interesting research in general and in operations management in particular. It is based on my Manufacturing and Service Operations Management Distinguished Fellows presentation given at the University of Michigan, June 27, 2011.

  25. Will "everything as a service" live up to its great expectations?

    With the right operational strategy, transitioning from selling products to delivering services can be the right move for profits, people and the planet. Ioannis Bellos, associate professor of information systems and operations management (OM) and MBA Program Director at the Donald G. Costello College of Business, and Hang Ren, associate professor of OM at Costello, have published research ...