sample federal human resources specialist resume

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3 Human Resources Specialist Resume Examples for 2024

Human Resources Specialist Resume

Elegant human resources specialist resume, clean human resources specialist resume.

• Human Resources Specialist Resume Writing 101

You’re passionate about helping companies acquire the right employees and ensuring everyone fits in with the workplace’s culture. Applicant screening, interviews, and employee relations are handled with expert care when you’re on the job. 

Can your resume template help your HR skills shine? 

Since you’re often involved in the hiring process, you know the details decision-making teams go through to pick the right applicants. If you’re wondering how to optimize for success, you can use our ai cover letter generator and human resources specialist resume examples as a great starting point in the process.

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Related resume examples

• Human resources director
• Human resources assistant
• Human resources manager
• Entry-level human resources
• Human resources

What Matters Most: Your Human Resources Specialist Skills & Work Experience

You’ll play a key role in ensuring the right applicants are hired at the company, so having the right skills to do so will be critical. 

When every organization has a different hiring process and needs, it’s important to customize the skills you list based on each job description . For instance, if the company needs help with new hire turnover, you could list your skills in creating effective job descriptions and streamlining the onboarding process that will help. 

Here are some popular HR specialist skills to get you started.  

9 popular human resources specialist skills

• Interviewing
• Online Job Boards
• Benefits Administration
• Employee Relations
• AST Staff Matrix
• Oracle Taleo

Sample human resources specialist work experience bullet points

While your top skills in interviewing and recruiting will likely catch a hiring manager’s attention, you still want to ensure you include the right details about your previous work achievements. 

As an essential decision-maker, you know just how important metrics are in HR. Therefore, listing numbers like employee satisfaction scores and new employee turnover rates in each example will help illustrate what you’ve achieved in past positions. 

Also, remember that not everyone who reviews your resume will be as knowledgeable about the hiring and employee relations process as you. Writing simple one-sentence examples will help the essential skills hiring teams are looking for stand out.

Here are a few samples:

• Created a resume database using Oracle Taleo that helped organize information about 125 new applicants to make 34% more efficient and effective decisions. 
• Implemented AST Staff Matrix to manage benefits distribution for over 600,000 employee records 45% more accurately. 
• Improved job descriptions by including more relevant details about job duties to decrease new hire turnover rates by 53%. 
• Developed a new LMS training system that helped new hires feel prepared for the job 44% faster.

Top 5 Tips for Your Human Resources Specialist Resume

• HR needs are always evolving as more jobs become virtual, and the technology used in hiring and staff management is updated. Therefore, you should list your most recent experiences first to show how you can effectively conduct virtual interviews and use current software like Oracle Taleo. 
• When presenting data for new applicants to your HR team, you’d want to use clear headers and make it well-spaced for easy understanding. You should use a similar thought process with your resume, formatting it with clear headings, bullet points, and easily readable fonts. 
• Each achievement you list should include a numerical impact. It’ll help show company decision-makers how you got the best results by decreasing the cost per hire while boosting employee retention rates. 
• Just like using the wrong data while allocating employee benefits packages would result in many difficulties within your organization, a resume full of grammatical errors won’t get the best hiring results. Always proofread before submitting. 
• Action words like “delivered” and “organized” make examples of your HR achievements sound more engaging. For instance, you could say you “organized performance data from 1,200 employees to help identify 11 new process improvement recommendations.” 

You understand that hiring teams get many applicants during fast-paced hiring processes. A great way to optimize for success is keeping to a one-page resume while focusing on primary skills the company is looking for, like HRM Direct or applicant screening. 

Most HR specialist positions will want you to have a bachelor’s degree in human resources or related fields, so you should list relevant education on your resume. It’ll help show you have a well-rounded skill set in recruiting and workplace optimization. 

Limit your HR specialist resume to three or four jobs. You want to include the most recent positions that used your most relevant skill set in aspects like online job boards and employee relations. 

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Quick Guide to Preparing a Resume For Federal Government Positions

Due to the volume of applications received for any given vacancy announcement within the website, your resume will most likely be processed through an electronic filtering mechanism before being reviewed by a Human Resources Specialist for a qualification determination. Your resume will also be screened according to certain preferences (e.g., Indian Preference, veterans, disability, etc.) and rated based on the extent and quality of your experience, education and training described on the vacancy announcement. It is essential that you tailor the experience listed on your federal resume to the specific position to which you are applying.

Once your application is rated, a quality review will be conducted by Office of Human Capital Management staff and/or a Subject Matter Expert (SME). Resumes are forwarded to the Hiring Manager for interview consideration. Once a hiring decision has been made, applicants will be notified.

Resume Writing

Before you begin, it may be helpful to compile all the information you want to include in your resume. The writing process will be much easier and faster.

It is important to thoroughly review the vacancy announcement for the position you are applying. You should tailor your resume to ensure you include the experience and skills that are required for the position.

What Should be Included in a Federal Resume?

A federal resume calls for some information that is not generally required on a standard resume for private industry positions, and not including the required information may immediately disqualify you from consideration. It is extremely important that you carefully read application instructions and include all required information. Below is an example of a resume for Federal employment:

First and Last Name Address City, State and Zip code Email address Phone Numbers

Special Hiring Authority: (Indian Preference, Veteran’s Preference or Person with Disability - Schedule A ) Federal Experience: ( Yes or No and Indicate Military, Federal or State Gov ) Security Clearance: ( Indicate what level and if it's still active ) OBJECTIVE: To obtain a full-time position in public service with ( Department of the Interior, Indian Affairs as a (Indicate the position including announcement Number if there is one )  

SKILLS SUMMARY: ( Has 3 elements: An introductory paragraph, list of skills directly related to the position, and your skills you have acquired throughout your career, that you want to highlight ) (1st Element: The introductory paragraph - Must be specific and highly detailed for each job series and position you're applying to. You need to outline all the specific skills you have that are directly related to the position you are seeking including Key Words identified in the positions description.) Focused and highly motivated management professional, with 12 + years of extensive experience in Strategic Workforce Planning , EEO , OHR and Diversity Mgt . Utilizing my background in Disability, Accommodations, Business Operations, Project Management, and Statistical Analysis to develop comprehensive programs based on the employment needs and mission of the agency. Deploying metric -based solutions and maximizing our ROI . I'm an innovative and energetic team player, relationship builder, and highly effective communicator. (2nd Element: List of skills directly related to the position and the Key Words you identified - Back up your skill summary with specific examples from you career or education. Identify specific accomplishments, length of time, highlight numerical results and awards derived from those duties and skills. This is the most critical area of the resume. You are relating an activity in your career to that of the position you are applying and showcasing your accomplishments.)

• Develop and create a Strategic Workforce Planning program to ensure were accurately utilizing all available resources. Good Example

• Expert in Equal Employment, Labor and Employee Relations assisting managers and staff in identifying and solving EEO Policy questions on Accommodations, for the past 9 yrs. Better Example

• As Diversity manager I trained a staff of 100+ internal and external personnel on diversity rules and regulations. My efforts resulted in a 70% reduction in violations and improved the overall atmosphere at ABC Co. Best Example (3rd Element: Acquired skills - These are skills you want every employer to know you possess and feel they are what defines you as a model employee. Remember you MUST quantify and qualify every statement you make.)

• Analyze, develop, test and incorporated IT business solutions to enhance business process control and tracking. Good Example

• Supervised, motivated, mentored and lead by example, using experience backed judgment, strong work ethic, and irreproachable integrity, derived from my 12yrs as a Department Manager at ABC Co. Better Example

• Developed and implemented a supply inventory program, which tracked our use of production and office materials. This provided us detailed reports of our available inventory at all times. Allowing us to make more informed purchasing decisions. Resulting in ABC Co. to save 500,000 per year. Best Example

EMPLOYMENT HISTORY Name of Employer Position & Title GS level or Salary and Years of Service From: Mo/Year to Mo/Year; (Indicate if the work was Full Time, Part Time, or Seasonal; provide number of hours for PT or Seasonal work) Write a brief description of your experience/duties, and identify your major roles and responsibilities. Describe in detail each position you held for at least the last 10 years and quantify and qualify each statement). IP: Describe each duty as if you are describing it to someone for the first time. Agencies are not allowed to assume you can or can't do anything. Ex: Cashier: A cashier can perform numerous duties, if you only list cashier we can only interpret that as someone we collected and distributed money). As Diversity Manager I analyze develop and manage programs and projects related to the successful deployment of our department's initiatives. My duties included ensuring we provided an inclusive work environment, free from discrimination and ensuring we met all federal and state regulations. This was accomplished by collecting, analyzing human capital data and statistics from various sources to get an accurate analysis of the programs and work environment we provided our employees.   • Performed labor market Statistical analysis and employment projections locally and nationally to determine our recruitment strategy to ensure we were recruiting from a diverse population. Good Example • Coordinated with the Office of Human Capital and EEO managers to develop programs to improve our diversity in the workplace. Performed detailed analysis of the current workforce, and developed a strategy to ensure we targeted a broader workforce. This had an immediate impact on community relations and a 20% increase in local sales. Better Example

• Diversity manager for the past 7 yrs I was responsible for a staff of 20 employees. I coordinated with our Office of Human Capital to develop and measure recruiting timelines and efficiency, to determine cost per employee hired and accurate return on investment. Identified various key elements related to recruiting and performed a statistical analysis on reducing cost per hire. This lead to a yearly savings of 15% on recruiting expenses. Best Example

ACCOMPLISHMENTS (Identify any areas of your career you feel an employer will get a better understanding of who you are and your additional activities, to included honors received by organizations, exceeding specific goals on projects, etc.)

• 2011 Supervised and managed the Specialty Hiring Programs, including NonCompetitive Direct Hiring Authorities, Military Spouse Employment and Individuals with Disabilities Programs, at the Department of Defense. • 2008 Liaised with union and management on contract negotiations and labor dispute settlements with global manufacturer. Prevented the loss of 200+ jobs and saving the company 1.3 million dollars.

• 2006 The Minority Entrepreneur Network - Assisted 5 minority startup companies in researching, forecasting, and drafting their business plans and applications for small business loans.

• 2005 Restructured vendor contracts for a gross savings resulting in $375K per quarter.

COMPUTER SOFTWARE (List all software and applications you are experienced in and level. Identify formal training and where you received that training)

ADDITIONAL TRAINING (List any formal or informal training including accreditations and number of hours in the specific field)

• I have attended various seminars on EEO compliance and diversity Good Example

• Extensive EEO Compliance Training: Laws & Discrimination, Diversity in the Workplace, Workplace Relationships, EEO Complaints and Resolutions: (80+ hrs of training) Better Example

• Extensive Project Management Training specializing in large scale projects and developing the project plans and schedule. All training was done at the Defense Equal Opportunity Management Institute (DEOMI) 2002 thru 2011 (120 hrs) Best Example

HONORS AND AWARDS

(Any formal awards you would like to share)

VOLUNTEER WORK & COMMUNITY INVOLVEMENT

(Depending on the type of work volunteering can count the same as formal on the job experience if related to the position) (2010 - current) I hold Diversity workshops at the ABC community center in Washington DC, 6 times each month. I provide employers with information on developing an inclusive and diverse workforce. Note: volunteer work must include the total # of hours PROFESSIONAL ASSOCIATIONS AAPD - American Association of Peoples with Disabilities HAVA - Honored American Veterans Afield NRA - National Rehabilitation Association PMI - Project Management Institute Wounded Warriors Project - Warriors to Work REFERENCES (List at least 3 references including their contact information)

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Human Resources Specialist Resume Template

Download in google doc, word or pdf for free. designed to pass resume screening software in 2022., human resources specialist resume sample.

The HR specialist position is an entry-level position. Tasks that may be assigned to you include, hiring staff, onboarding, maintaining employee records, training staff, and mediating workplace disputes, among others. Recruiters will expect to see a bachelor’s degree in human resources or a similar field at the very least. Beyond this, they will be looking for experience in the HR field and evidence of skills useful for the position. Take a look at this strong HR specialist resume.

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Recruiter Insight: Why this resume works in 2022

Tips to help you write your human resources specialist resume in 2024,    gain hr certification..

Stand out from the crowd by going the extra step to get certifications in the HR field. It shows recruiters your dedication to the profession and also shows your capabilities.

   Ensure your skills list is updated and thorough.

Ensure all the industry-standard HR tools are listed in your skills section. Do a crash course for those you are not familiar with. Go the extra step and research what tools the company you are applying to use and ensure all those tools are listed.

HR Program Manager Resume Sample

Hr business partner resume sample.

We spoke with hiring managers who recruit Human Resources Specialists at top companies like Google, Amazon, and Deloitte to understand what they look for in resumes. The following tips will help you create a resume that stands out and gets you hired.

By using these tips, you'll be able to showcase your skills and experience in a way that hiring managers will appreciate. You'll also be able to avoid common mistakes that can hurt your chances of getting an interview.

   Highlight your experience with HR software and tools

Hiring managers want to see that you have experience with the HR software and tools they use. Some examples:

• Managed employee data and records using Workday for 500+ employees
• Created and administered employee surveys using SurveyMonkey, with an average response rate of 85%
• Analyzed employee data using Excel pivot tables and VLOOKUP to identify trends and insights

Avoid simply listing the names of software or tools without context, like this:

• SurveyMonkey
• Microsoft Excel

   Quantify your impact and results

Use numbers and metrics to show the impact of your work. This helps hiring managers understand the scope and significance of your experience. For example:

• Reduced time-to-hire by 25% by implementing a new applicant tracking system
• Improved employee retention rate from 60% to 85% through new onboarding and training programs
• Managed benefits enrollment for 1,200 employees across 5 states

Avoid using vague descriptions without any quantification, like:

• Improved hiring process
• Responsible for benefits administration
• Handled employee onboarding

   Show your experience with different HR functions

HR Specialists often wear many hats and are responsible for various functions like recruiting, onboarding, benefits, employee relations, and more. Highlight your experience across different areas, for example:

• Recruited and hired 50+ employees for engineering, sales and marketing roles
• Managed leave of absence and workers compensation programs for 600+ employees
• Led employee engagement initiatives resulting in 30% improvement in employee satisfaction scores
• Partnered with legal team to update and maintain employee handbook and policies

   Tailor your resume to the job description

Read the job description carefully and make sure your resume highlights the skills and experience that the employer is looking for. For example, if the job description mentions experience with a specific HRIS like Workday, make sure to call that out on your resume.

Here's an example of a tailored bullet point:

• Administered Workday HRIS for employee data management, benefits enrollment, and performance reviews for 750+ global employees

Avoid using the same generic bullet points for every job application, like:

• Entered data into HRIS system
• Assisted with benefits enrollment
• Participated in performance review process

   Include relevant HR certifications and training

HR certifications like SHRM-CP, SHRM-SCP, PHR, and SPHR show your expertise and commitment to the field. Include them on your resume, especially if they are listed as a requirement or preference in the job description.

Here's an example of how to list certifications:

Certifications SHRM-CP (Society for Human Resource Management Certified Professional), 2019 PHR (Professional in Human Resources), HR Certification Institute, 2016

Also include any relevant HR training or coursework you have completed.

Avoid simply listing the certification acronyms without context, like:

   Highlight your soft skills

In addition to technical HR skills, soft skills are critical for success as an HR Specialist. Highlight skills like communication, problem-solving, empathy, and attention to detail. For example:

• Resolved 100+ complex employee relations issues with empathy, discretion and professionalism
• Collaborated cross-functionally with finance, legal and IT teams to implement a new HRIS with minimal disruption
• Presented HR metrics and insights to executive leadership team to inform strategic decision-making

Avoid simply listing soft skills without any context or examples, like:

• Communication
• Problem-solving
• Collaboration

Writing Your Human Resources Specialist Resume: Section By Section

  summary.

A resume summary for a Human Resources Specialist is optional, but can be a valuable addition if you have extensive experience in the field or are making a career change. It provides a brief overview of your most relevant qualifications and helps to quickly capture the attention of hiring managers. However, it's important to avoid using an objective statement, as these are outdated and often fail to provide value.

When crafting your summary, focus on highlighting your key strengths and accomplishments that align with the HR Specialist role. Tailor your language to the specific job description and company, showcasing how you can contribute to their goals. Remember, your summary should complement the rest of your resume, not repeat information verbatim.

To learn how to write an effective resume summary for your Human Resources Specialist resume, or figure out if you need one, please read Human Resources Specialist Resume Summary Examples , or Human Resources Specialist Resume Objective Examples .

1. Highlight HR expertise and key qualifications

When writing your Human Resources Specialist resume summary, focus on showcasing your most relevant expertise and qualifications. Consider including:

• Years of experience in HR roles
• Specific areas of HR you specialize in (e.g., talent acquisition, employee relations)
• Key achievements or projects you've led
• Relevant certifications (e.g., SHRM-CP, PHR)

Here's an example of a strong HR Specialist summary:

Results-driven Human Resources Specialist with 5+ years of experience in full-cycle recruiting and employee relations. Spearheaded company-wide diversity and inclusion initiative, resulting in a 20% increase in underrepresented groups. SHRM-CP certified.

Avoid generic or vague statements that could apply to any candidate, such as:

• Experienced Human Resources professional seeking a challenging role
• Hardworking and dedicated employee with strong communication skills

2. Showcase value through action verbs and metrics

To make your Human Resources Specialist summary more impactful, use strong action verbs and quantify your achievements where possible. This helps demonstrate the value you've brought to previous roles and makes your summary more engaging. For example:

• Implemented new onboarding program that reduced time-to-productivity by 25%
• Negotiated benefits packages, saving the company $50K annually

Avoid using passive language or generic phrases that don't convey specific actions or results:

• Responsible for employee onboarding and benefits administration
• Assisted with various HR projects and initiatives

Remember, your summary is a chance to make a strong first impression and entice hiring managers to read further. By showcasing your value through action-oriented language and metrics, you'll be more likely to capture their attention.

  Experience

Your work experience section is the heart of your resume. It's where you showcase your relevant skills, accomplishments, and impact. Hiring managers and recruiters look to this section to determine if you're a good fit for the human resources specialist role.

In this section, we'll break down how to write an effective work experience section step-by-step, including what to include and what to leave out, how to choose the right achievements, and how to make your work experience compelling to read.

1. Use strong HR action verbs

When describing your work experience, use strong action verbs that are relevant to the human resources field, such as:

• Screened resumes and interviewed candidates
• Coordinated new employee orientations and onboarding programs
• Managed employee relations issues and conducted investigations
• Administered benefits programs including health insurance, 401(k), and PTO

Avoid generic, overused verbs like "responsible for" or "tasked with". Strong action verbs make your experience more impactful and highlight your contributions.

2. Highlight HR skills and tools

Incorporate HR-specific skills, technologies and tools into your work experience bullets to show your expertise. Some examples:

• Utilized Workday HRIS to process bi-weekly payroll for 500+ employees
• Partnered with hiring managers to create competency-based structured interview guides
• Analyzed turnover metrics and implemented retention programs that reduced attrition by 15%

Avoid simply listing skills or tools without context, like this:

• Familiar with ATS systems

Instead, explain how you used the tool or skill to achieve a specific outcome. This provides more meaningful detail on your capabilities.

3. Quantify your HR accomplishments

Numbers are a powerful way to demonstrate your achievements and value. Whenever possible, quantify your bullets by including metrics, percentages, or frequencies.

For example, instead of:

Worked with managers to address employee performance issues

Quantify it like:

Counseled managers through 25+ employee relations cases, resulting in 5 successful performance improvement plans and 3 justified terminations

Other examples of quantifiable HR accomplishments:

• Recruited for 15 high-volume call center roles, filling all positions within 60 days
• Negotiated new benefits package with carriers, saving company 10% on annual premiums
• Processed 100+ employee status changes per month in HRIS with 99% accuracy

4. Show career growth and promotions

Recruiters like to see progression and increased responsibility throughout your work history. If you've been promoted or taken on leadership roles, make that clear in your work experience section.

One way to do this is to list your different positions separately, like:

HR Generalist Acme Company March 2018 - Present HR Coordinator Acme Company June 2016 - March 2018

Another option is to show the progression within a single entry:

Acme Company HR Generalist, March 2018 - Present HR Coordinator, June 2016 - March 2018

Then, list your accomplishments under each role to highlight your increasing impact over time.

  Education

Your education section is a key part of your human resources specialist resume. It shows hiring managers that you have the necessary academic background and training for the role. In this section, we'll cover what to include and how to format your education details.

1. Put your education at the top if you're a recent grad

If you graduated from college within the last 1-2 years, place your education section above your work experience. This is because your degree is likely your strongest qualification at this stage in your career.

Include the following details for each degree:

• Name of school
• Location of school
• Name of degree (e.g. Bachelor of Arts in Human Resources Management)
• Graduation year

Here's an example:

University of Michigan, Ann Arbor, MI Bachelor of Business Administration in Human Resources Management Graduated: May 2022

2. Keep your education section concise if you're experienced

If you have several years of HR experience, your education becomes less important. Keep this section brief by just listing your degree, school name and graduation year. For example:

MBA, Columbia University, 2012 BS in Business Administration, New York University, 2008

Avoid listing:

• High school education if you have a college degree
• Coursework, unless highly relevant to the specific HR role
• College clubs, activities or accomplishments from many years ago

3. Add HR certifications to showcase your expertise

HR certifications demonstrate your specialized knowledge and commitment to the field. If you have any, include them in your education section or in a separate "Certifications" section.

Some of the top HR certifications to list on your resume:

• SHRM-CP (Certified Professional) or SHRM-SCP (Senior Certified Professional)
• PHR (Professional in Human Resources) or SPHR (Senior Professional in Human Resources)
• HRCI (Human Resources Certification Institute) credentials

Here's how to list them:

Senior Professional in Human Resources (SPHR), HR Certification Institute, 2020

  Skills

Your skills section is one of the most important parts of your Human Resources Specialist resume. It's a quick way for hiring managers and recruiters to see if you have the right skills for the job, at a glance. Many companies also use Applicant Tracking Systems (ATS) to automatically scan your resume for certain keywords before a human even reads it.

In this section, we'll break down the key steps to write an effective skills section:

1. Identify relevant HR skills

Before you start writing your skills section, carefully read through the job description and identify the key skills required for the Human Resources Specialist role. Some common skills to include:

• Human Resources : employee relations, benefits administration, performance management, training and development
• Compliance : labor law, EEO, OSHA, FLSA
• Tools/Software : HRIS (e.g. Workday, ADP), applicant tracking systems, MS Office

Avoid listing outdated or generic skills that don't add value. For example, instead of just saying "HR software", specify the exact tools you've used, like Workday or Taleo.

2. Use clear headings and formatting

Many job seekers make the mistake of lumping all their skills together in one long list. Instead, use clear headings and formatting to make your skills section easy to read.

HR, benefits, employee relations, coaching, Workday, HRIS, compliance, training

A better way to format your skills:

Human Resources Employee Relations, Benefits Administration, Performance Management, Training & Development Compliance Labor Law, EEO, OSHA, FLSA Tools/Software Workday, ADP, Applicant Tracking Systems, MS Office

3. Tailor skills to the job

One of the biggest mistakes job seekers make is using the same generic resume to apply for every Human Resources Specialist role. With Applicant Tracking Systems, it's more important than ever to tailor your resume skills to the specific job you're applying for.

Let's say a job description mentions experience with "employee investigations" and "leave management". If you have those skills, include them verbatim on your resume. Mirroring the language from the job description will help you get past ATS filters and show the hiring manager you're a good fit at a glance.

Skills For Human Resources Specialist Resumes

Here are examples of popular skills from Human Resources Specialist job descriptions that you can include on your resume.

Skills Word Cloud For Human Resources Specialist Resumes

This word cloud highlights the important keywords that appear on Human Resources Specialist job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more likely you should include it in your resume.

How to use these skills?

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Human Resources Specialist, Human Resources Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the human resources specialist, human resources job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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• Partner with Employee HR Management team and O&TD professionals to execute business specific HR strategies
• Manage or assist in key HR processes including compensation planning and compliance
• Conduct HR training and support for functional processes like EMS, Session C, Salary Planning, New Employee Orientation and New Manager Assimilation
• Collecting and passing to payroll provider all payroll data each month in line with payroll process calendar
• Become a subject matter expert for and provide leadership and counsel on HR policies and programs
• Daily point of contact for employees and people managers with respective client groups for queries
• Supporting for foreigners in terms of work permits, registration of stay in Poland
• Knowledge of several well defined work processes to produce results within established guidelines and standards
• May provide recommendations for decision makers
• Develop and improve internal processes related to the AskHR function and other internal resources
• Collaborate with the Talent Management team to ensure that we are providing best in class customer service for Inovalon associates
• Provide primary management of the AskHR function for the Company
• Professionally and accurately responds to written and oral inquiries from employees, manager, retirees, family members regarding HR questions, issues, problems, and status changes. This will include telephone, chat, e-mail and drop-in face-to-face interactions
• Analyze metrics to improve SLA quality and performance to optimize shared services model
• Acting as lead project manager, work with internal teams on system service packs, releases and upgrades
• Develop and maintain standard work processes, user procedures, guidelines and documentation
• Develop user procedures, guidelines and documentation, and manage remedy tickets
• Perform PeopleSoft Operational activities security administration, data error handling, etc
• Be proactive about suggesting system improvements
• Act as backup support to HR Assistants
• Manage test plans and scripts, and analyze configuration options
• Strong ability to multitask
• Knowledge of ADP Enterprise Version 5 (EV5) highly desired
• Strong attention to detail
• Experience of virtually managing people and highly complex projects in multiple country cultures, where there is limited opportunities for travel
• Excellent understanding of HRMS database design, structures, functions and processes
• English language skills - excellent written and verbal communication
• Business Intelligence / Business Objects Report Generation knowledge desired
• Good customer service skills
• Ability to maintain confidentiality
• Advanced understanding of the principles and practices of a specific professional discipline

15 Human Resources Specialist, Human Resources resume templates

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• Administers employee Programs including tuition reimbursement, unemployment, toastmasters, and employment verification
• Ensures compliance with corporate policies as well as compliance with all government regulations as they apply to HR Operations
• Organizes and executes on philanthropic programs and employee discount programs
• Serves as an escalation point for employee inquiries from the Global Employee Resource Center
• Maintains content for the HR Employee Guide, Call center portal and HR Portal
• Monitors Compliance email box as it relates to employee inquiries on various compliance trainings the department implements
• 5 years of HR experience including a strong knowledge of Affirmative Action plans and reporting
• Demonstrated knowledge of internal controls and relevant regulatory requirements
• Demonstrated organizational and project management skills
• Experience working cross functionally with IT/HRIS and other HR teams on enhancements, implementations, conversions

Regional Human Resources Specialist, Japanese Resume Examples & Samples

• Degree qualified, you will have at least 4 years of experience with a proven track record of being a HR Generalist; experienced in a multinational corporation will be an advantage
• Good team player and able to work individually
• Exceptional judgment, demonstrated ability to make sound decisions and be creative in developing alternative solutions in a growing environment
• Excellent communication skills, fluent in English and Japanese or Korean
• Strong computer skills, experience in Word, Excel, PowerPoint and Outlook
• Administers employee Programs including tuition reimbursement, unemployment, toastmasters, employment verification, and global relocation
• Oversees the administrative process of I-9's; maintain governance and controls necessary to remain compliant and conducting reporting as needed
• Organizes and executes on global philanthropic programs and administration of employee discount programs working in partnership with the contracted corporate vendors
• Maintains content for the HR Employee Guide and Call Center portal
• Serves as a subject matter expert on the HR Portal; responsible for partnering with HR team members with updating content, design and execution, and governance and controls
• Implements various compliance courses in partnership with related departments and vendor
• Four plus years of Human Resources experience; ideally within a HR Shared Services model
• Experience working with internal controls and relevant regulatory requirements
• Advanced skills in Microsoft Excel (i.e. conditional formatting, advance formulas, etc.)
• Demonstrated experience in the development and design of HR Portals/Intranets
• Experience working cross functionally with IT/HRIS, other HR teams, and HR vendors on enhancements, implementations/integrations, and conversions
• Strong oral and written communication, strategic thinking, prioritization, and issue resolution skills along with ability to drive for results and meeting deadlines

Human Resources Call Center Specialist Resume Examples & Samples

• 2-3 years of inbound call center experience
• Proven ability to multitask
• Extremely strong interpersonal and communication skills
• Must be flexible to work approximately until 6:30 PM EST
• Fluency in Spanish is strong preferred

Human Resources Data Systems Integration Specialist Resume Examples & Samples

• Bachelor's Degree in computer science, information systems or related field
• 3+ years' work experience with data migration/integration
• Ability to exercise discretion and confidentiality
• Demonstrates a high degree of professionalism, autonomy and maturity while working with customers across various levels of the organization
• Skilled in problem identification and analysis; able to think critically to manage competing priorities in a complex environment
• Displays strong sense of urgency to meet tight timeframes and deadlines
• Positive attitude, proactive thinking capability and strong customer focus
• High level of thoroughness and accuracy
• Intermediate to advanced proficiency in Microsoft Access
• Experience using office applications, data extraction and analysis tools
• Experience working with SAP and/or knowledge of SAP PI
• Experience with SAP- HR R/3 version 4.6

Human Resources Information Systems Specialist Resume Examples & Samples

• Manage the design, development, implementation, maintenance, upgrade and support of reporting information systems. This includes testing systems, maintaining system tables, and documenting processes and results
• Design, maintain and support complex reports (ad hoc and standard) for clients. Help develop standard reports for ongoing needs. Audit employee data in the HRMS, to confirm data integrity
• Support HR survey and application development (e.g., global People survey
• Provide troubleshooting support to Areas or Sub-Areas. This includes researching and resolving problems, performing scheduled activities, and recommending ways to meet requirements
• Manage intake and triage support for high-volume technical requests. Document the requirements and user cases for systems design
• Adhere to production support standards and service level agreements
• Be on call for planned and unplanned work, during complex system changes, such as year-end, and upgrades
• Work occasionally during weekends, for regular system upgrades and maintenance
• Thorough knowledge and experience with Microsoft Excel, Word, Access and PowerPoint
• Robust project management and analytical skills
• A minimum of 5-7 years related experience, preferably with HRMS systems
• Bachelor's degree in Information Systems, HR Management or a related field, or equivalent work experience

Human Resources Specialist Team Leader Resume Examples & Samples

• Manage team members and scheduling models for guaranteed coverage while ensuring customer satisfaction
• As a subject matter expert may assist with creating/presenting education and/or training relating to changes in policies or procedures, projects, software enhancements, etc
• Mitigate risk
• 5+ years of HR, shared services or call center experience
• 1-2 years supervisory experience - in a shared services environment preferred
• Experience in quality assurance, call monitoring, incident management
• Ability to multi-task with strong organizational and analytical skills necessary
• PHR preferred

Human Resources Compensation Regulation Specialist Resume Examples & Samples

• Undergraduate degree with minimum 3 – 5 years of progressive compensation experience
• Knowledge of compensation governance and regulations and experience in a large financial institution would be an asset
• Innovative, creative, proactive self-starter, capable of managing multiple complex assignments simultaneously and within tight timeframes
• Excellent oral and written communication skills, planning and organizing skills, problem solving skills, decision making approaches
• Ability to analyze and interpret regulatory communications and recommend changes to the Senior Manager, Equity Compensation and Governance and entire compensation team
• Strong project management skills and the ability to form solid working relationship within PAC and with outside departments and consultants to meet project timelines
• Intermediate proficiency in PowerPoint, Word and Excel

Human Resources Specialist Contract Resume Examples & Samples

• Must be fluent in Spanish both written & oral
• An understanding of a Call Centre Environment
• Strong Microsoft Office skills (Excel, Word, PowerPoint

CIB, Human Resources Solutions Specialist Resume Examples & Samples

• Provide day to day support to HRBP by answering employees' inquiries or redirecting to appropriate groups, resolve employee issues as it relates to HR policies, pay, expense policy, time and attendance, tuition assistance, etc
• Assist in processing HR transactions; including hierarchy changes, cost center, transfers, job changes, pay changes, and terminations
• Partner with Corporate Relocation Team, Expat Team, HRSD, AccessHR and Compliance as needed
• Assist with adhoc reports
• Thorough attention to detail with excellent prioritization skills
• Strong client service and communication skills

Human Resources, Tax Specialist Manager Resume Examples & Samples

• Performing analysis and research on individual income tax issues in Asia Pacific region
• Preparing tax calculations/projections and supporting tax planning initiatives
• Responding and handling inquiries from employees as well as various tax authorities in the region
• Working with various location payrolls/controllers to ensure proper reporting/charging of income including equity and deferred cash compensation
• Managing tax matters for international assignees
• Support Asia Executive Compensation team in various year-end related processes
• Address any Executive Compensation related ad hoc requests
• Advise HR Partners on various long –term incentive programs impact to new hires and terminations
• Working closely with senior executives to meet deliverables
• Thorough understanding of expatriate and local remuneration packages
• Minimum of 3 years’ compliance & consulting experience with a focus on individual income tax ideally within a Big 4 practice or multinational companies
• US and China tax knowledge preferable
• Excellent analytical skills and attention to detail
• Self-motivated, initiative and able to work under pressure
• Flexible and open-minded approach

Human Resources Administrative Specialist Resume Examples & Samples

• Support Human Capital (HC) administrative needs, including but not limited to typing correspondence, making copies, coordinating meetings and teleconferences, coordinating large mailing projects, updating HC information on internal website, assisting with employee office/job transfers and pay changes, and processing invoices and check requests for HC team expenses
• Support on-boarding and off-boarding processes
• Administer various technology tools within the Human Capital team. May include entering new information, scanning documents into electronic format, updating records, running electronic processes or reports, updating passwords, etc
• Assist in the administration of various compliance programs including employment law posters, recurring audits, and performance management evaluations. May also coordinate ongoing associate feedback interviews
• Work with peer administrators to manage the HR Help Desk by monitoring/tracking dedicated email address and phone lines, while ensuring the strictest confidentiality standards are met
• Serve as a back-up resource for peer Human Capital Administrators
• Requires a High School Diploma
• An Associate Degree in Administrative Support is preferred
• HR certificate preferred
• Requires three to five years of job related experience, preferably in an HR environment
• Previous administrative or project planning experience, preferably in a human resource environment
• Exposure to a high volume, multi-site environment in professional services

Human Resources Specialist M / F-vie Munich Resume Examples & Samples

• Contract Management (e.g. preparation of contracts and Works Council Hearings, terminations, parental leave etc.)
• Supporting Application Management (e.g. publishing of job advertisements, administration of applicants)
• Responsible for onboarding process of new entries
• Interface between HR department and outsourced payroll provider
• Supporting Outsourcing controlling
• Active participation on internal and group projects

Finance & Human Resources Specialist Resume Examples & Samples

• Bachelor’s degree from an accredited college or university in a business, accounting, or financial related field
• Two (2) years of experience with financial record keeping and accounting systems
• Experience evaluating, analyzing, and interpreting vast amounts of data, recommending solutions, and implementing the preferred course of action
• Experience managing budgets and contracts
• Professional human resources and/or recruiting experience. Substitution: Relevant finance or human resources experience may substitute for the Bachelor’s degree on a year-for-year basis, but not for the specific experience
• Master’s or higher earned degree from an accredited college or university in a business, accounting or financial related field
• Three (3) or more years of professional financial and/or human resources experience
• Experience working in an academic medical environment
• Experience working with University of Colorado Systems (PeopleSoft HCM and FIS, Taleo, Concur, etc.)
• Advanced knowledge of Excel, including pivot tables, with excellent analytical skills
• Ability to interpret and communicate federal, state and University policies to applicants, faculty and staff
• Ability to provide concise and articulate communication over the phone, via emails and through written memos
• Ability to communicate with a diverse groups of individuals at all level of an organization (ex. Faculty, Students, Staff, etc.)
• Strong diplomacy, tact, and flexibility, and the ability to maintain positive working relationships
• Ability to solve complex problems, think critically, and work well with people
• Ability to understand and apply complex human resources rules and processes, as well as understand and apply sponsor and University rules and regulations
• Very detail oriented and have strong quantitative skills
• Exceptional attention to detail and multitasking skills

Employee Human Resources Specialist Resume Examples & Samples

• Provide advice and counsel to managers and employees to ensure consistent application and integration of policies, procedures and practices at 100% compliance to promote an ethical and compliant work environment
• Minimum of 3 years professional work in the Human Resources function with responsibilities such as recruiting, training, compensation, benefits, employee development or performance management
• GE HRLP Graduate or graduate of a similar program

Principal Human Resources Data Analytics Specialist Resume Examples & Samples

• Develop dashboards, summaries, presentations, and interpretations for diverse audiences
• Support compliance and audit requirements
• Analyze impact of business intelligence on HR operations processes, and recommend process improvements when appropriate to improve speed, optimize performance and deliver quality customer experience
• Deliver standard periodic and ad-hoc reporting in support of daily business needs
• Strong analytical, diagnostics and creative problem solving skills
• Proven experience interpreting complex data to quickly assess problems and determine actionable solutions
• Strong project management skills with the ability to work independently to successfully manage multiple tasks in a high paced environment
• Executive presentation skills
• Developing / using research tools such as surveys and focus groups
• Six Sigma / Process Improvement
• Forecasting / modeling
• SQL (writing queries for any RDBMS)
• IBM Kenexa® BrassRing ATS
• Object-oriented programming / design

HD Human Resources Specialist Resume Examples & Samples

• Collaborates with hiring managers for projecting current and future staffing needs, recruitment, job offers, hiring of staff and/or students, and new employee on-boarding. Consults with the Compensation Office on determining the appropriate job description for staff positions
• Responsible for hiring strategy, recruitment, sourcing, development, and advertising of job profiles. Reviews and evaluates applicant’s work history, education, training, and other qualifications for positions. Initiates phone screening of candidates. Interviews and makes hiring recommendations. Conducts reference checks. Notifies applicants of consideration or rejection
• Liaisons with USC and external academic community to build relationships with key academic programs leaders, career centers, and faculty such as criminal justice, social welfare, etc. as well as with the USC community at large to build a strong candidate pipeline
• This position will also explore social media opportunities to advertise and promote USC’s Department of Public Safety as a premier employer
• This position may supervise a student worker
• This position will assist the HR Director with development of short and long-range strategic plans to improve the candidate, manager and employee experience to improve customer service through communication vehicles training programs, and/or web-based resources. Monitors effectiveness of Programs. Assesses quality of programs with the goal of recommending modifications that will improve services. Develops new and better methods for creating employee work environments as well as plans and coordinates the establishment, implementation and maintenance of reporting activities

Junior Human Resources Specialist VIE Resume Examples & Samples

• Business School with a Masters degree in HR
• A first experience is a plus
• Computer literate (MS Office: Excel, Word, Power Point)
• Strong teamwork sense
• Languages: English, German intermediate

Human Resources Regional Specialist Resume Examples & Samples

• Bachelor’s Degree or Equivalent Education (Associate’s Degree and 2 years of program/functional experience)
• Two years working in advanced Human Resources Information Systems (specifically Workday and Kronos)
• Demonstrated ability to utilize technology and to create and deliver detailed, technical trainings in Human Resources
• Valid NYS Driver’s License and the ability to meet travel requirements associated with this position
• Ability to meet acceptable background check standards, (criminal background check and motor vehicle check)
• Support the association to maintain a safe working environment
• Be familiar and strive to follow any applicable federal, state, local regulations, association health and safety policy/procedure/requirement and standard
• Act proactively to prevent accidents/injuries and communicate hazards to supervisors when identified
• Aware of, and adheres to, established Cornell Cooperative Extension Association of Jefferson County policies and procedures

Human Resources Specialist Recent Graduate Resume Examples & Samples

• Orientation program for Recent Graduates hired for the program
• Mentorship throughout the program
• Individual Development Plan to create and track Recent Graduates' career planning, professional development, and training activities
• At least 40 hours of formal, interactive training each year of the program
• Positions offer opportunity for career advancement

Business Intelligence Specialist for Human Resources Resume Examples & Samples

• Participate in the timely generation of reports, results validation and data interpretation as an input to the quarterly CEO’s Global Operations meetings, as well as for monthly reporting
• Respond to ad hoc requests for BI complex reporting and/or data interpretation
• Perform trend analysis
• Collect business needs from key players
• Derive & validate the performance reporting needs and requirements (all areas)
• Review and analyze existing data sources to meet requirements
• Develop strategies for improving and leveraging existing systems
• Analyze issues and propose the best path for solving business problems/opportunities that may include process improvement, system enhancement, etc…
• Ensure solutions meet business requirements
• English language a must, French an asset
• Can communicate ideas in both technical and user-friendly language
• Excellent listener with strong interpersonal skills
• Quick learner

Human Resources Specialist, Absence Claims Resume Examples & Samples

• Delivers routine and non-routine work independently, in accordance with established procedures and guidelines, in a timely manner and meets deadlines
• Provides a diverse range of information and performs a diverse range of tasks/transactions related to common programs and services
• Applies expanded knowledge obtained from the role in increasingly more complex situations and continues to acquire more knowledge to apply in role
• Supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility
• Works overtime as needed
• Prioritizes, reviews and processes absence claims with sound and impartial judgments, using appropriate duration guidelines
• Applies expanded knowledge obtained for the role to effectively communicate with internal/external stakeholders on claims to obtain needed information while maintaining a professional demeanor in all interactions
• Handles requests from email, answers questions from stakeholders, resolves system issues, and corrections
• Communicates effectively and provides customer service at every touch point to internal/external stakeholders, recognizes what needs to be done to meet customer needs and demonstrates flexibility and responsiveness to meet customer needs on routine work independently
• Educates team members and internal stakeholders on increasingly more complex delivery processes, practices and procedures for assigned area(s) of responsibilities
• 1 - 3 + years of absence management claims experience including familiarity with US Federal and State Leave of Absence Laws

Human Resources Specialist, Senior Resume Examples & Samples

• Experience in an OCONUS environment
• Education: Associates Degree in Human Resources, Organizational Development, Education, or other related discipline
• Bachelor’s Degree in Human Resources Management, Business Administration, Business Management, Industrial Relations, Organizational Behavior, or similar disciplines is preferred
• Department of State experience

Human Resources Specialist, Box CFO Resume Examples & Samples

• Leads to a maximum salary of $91,553 based on annual performance advances
• Supervise and assign work to subordinate staff, adjusting staff workloads as needed
• Monitor and review completed work and serve as a mentor and trainer to subordinate staff
• Administer advanced employee discipline for all cases in which the penalty of termination has been requested
• Investigate and process complex employee grievances
• Investigate allegations of sexual harassment
• Conduct all investigations in which physical assault or neglect has been alleged, including cases referred by the Justice Center
• Research and provide complex technical advice to NYSED directors and program managers regarding the implementation of negotiated contracts
• Represent the Department’s interests at all disciplinary hearings in which termination has been requested and all hearings conducted pursuant to the NYS Civil Service law
• Assist counsel at hearings involving NYSED staff pursuant to the NYS Human Rights Law and participate in all investigation meetings conducted by the NYS Division of Human Rights
• Develop training and reference materials on labor relations topics
• Directly provide advice, as well as formal training, to Department managers on employee relations topics; and
• Represent the Department at agency-level labor/management committee meetings when the Associate Director of Human Resources 2 (Labor Relations) is not available

Human Resources, HR Specialist Taipei Resume Examples & Samples

• Proficient in English skill (written & verbal)
• Strong PC skills, especially in MS Office(i.e. Word, EXCEL) applications
• Previous experiences in HR administration/payroll processes will be preferred

Human Resources Benefits Specialist Resume Examples & Samples

• Provide information and resources regarding benefits to associates and other HR team members
• Provides support for processing associates records and data transactions that include new hires, rehires, transfers, job/comp changes, terminations, etc
• Assist with HR services such as HR employee transactions, drug screenings, background checks, employee files, and other HR services
• Perform other HR related duties and support HR projects as assigned to support internal business clients

Supv Human Resources Specialist GS Resume Examples & Samples

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail
• Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations while remaining in full compliance with HR regulations and policies
• Oral Communication - Expresses information to individuals or groups effectively, taking into account the audience and nature of the information (technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations
• Experience managing and leading employees responsible for human resources programs, policies and activities to ensure alignment with organizational strategic goals and missions

Bank Human Resources Case Specialist Resume Examples & Samples

• 2 years of Customer Service experience
• Minimum of 2-5 years of experience in administration of HR, Recruitment, Payroll, Relocation or Benefits
• Commitment to maintaining the highest level of confidentiality when dealing with personal information, compensation and benefit information

Human Resources Services Specialist Resume Examples & Samples

• 1-3 years previous Human Resources experience
• Ability to maintain strict levels of confidentiality in handling sensitive information
• Flexible, willing to take on more responsibilities as needed, and devote time necessary to complete deadlines
• Ability to quickly adapt to change and look for continuous improvements
• Ability to own tasks and work in a team environment to continuously improve results
• 4 plus years previous Human Resources experience
• Experience in a vacation ownership environment
• Previous experience with HRIS Systems

Human Resources Program Specialist Resume Examples & Samples

• Produce reports and presentations. (HR metrics, data requests, etc.). Conduct preliminary analyses of data, setting forth progress and adverse trends. Provide input into any recommendations or conclusions
• Interpret Duke HR policies and procedures, as well as entity and departmental procedures. Consult with managers, providing guidance and education on appropriate compliance
• Oversee maintenance and overall appearance and functionality of the Intranet; utilizing knowledge of various applications and software programs
• Perform payroll duties involved in the preparation and processing of the Duke University payrolls. Ensure managers complete payroll responsibilities by established deadlines and according to attendance policies
• Schedule and communicate all new hire orientations and needed trainings
• Utilize organization#s systems to run reports, analyze data and extract pertinent information to assist in review of current practices
• Extensive computer literacy and ability to navigate various systems and programs including, but not limited to Microsoft Office including, Access, Excel (Charts, Graphs, Pivot Tables), One Note, Outlook, PowerPoint, Visio, and Word
• Ability to communicate with customers/staff with diverse educational backgrounds
• Ability to analyze data and processes for opportunities for improvement
• Ability to manage numerous diverse projects simultaneously through effective priority setting, efficient use of time, organization
• Attention to detail and accuracy Bachelor's degree in Business, Communications, Human Resources or similar. Work requires the ability to review, maintain, research, and report on human resource information/activities generally acquired through two to five years of related experience
• Must participate in group activities requiring interpersonal skills & cooperation
• Must be able to react quickly and immediately respond to emergencies
• Must be able to move throughout office environment throughout day

Human Resources Service Specialist Resume Examples & Samples

• High School Diploma / GED
• 2 plus years previous Human Resources experience
• Must have experience with MS Office Suite (Outlook, Word, Excel, PowerPoint)
• Strong desire to deliver exceptional service through positive engagement and patience
• Action oriented
• Agility to learn on the fly and implement new processes and software
• Effective communication with strong verbal and written communication skills
• Associates Degree and/or Bachelor’s Degree
• Experience in a sales or call center environment

Human Resources Specialist Recruitment & Placement Resume Examples & Samples

• 8Z-AFPC-1900178-856210-AED
• Knowledge of fundamental Federal HR affirmative employment, recruitment, and placement principles, policies, practices, methods, and analytical techniques
• Ability to communicate information clearly, orally and in writing
• Your Resume (your latest resume will be used to determine your qualifications)
• If you submit more than one copy of your resume, only the most recent (latest) version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent". It is your responsibility to check the status and timestamp of all documents you submit as part of your application
• If your resume includes a photograph or other inappropriate material or content, you will not be considered for this vacancy
• For qualification determinations your resume must contain hours worked per week and dates of employment (i.e., hours per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position
• A complete Occupational Questionnaire
• Additional Required Documents (see Required Documents section below). Ensure all submitted documents contain your full name, address, phone number and last four digits of your social security number
• Transcripts - if qualifying based on education or positive education series
• DD214 or "Certification" of service (Document must reflect character of service)
• SF-15, Application for 10-Point Veteran Preference, if applicable

Human Resources Specialist Recruitment & Placement Comp Resume Examples & Samples

• 25% or greater
• EQUAL OPPORTUNITY STATEMENT: The Tennessee National Guard is an Equal Employment Opportunity Employer. Soldiers and Airmen will not be assessed, classified, trained, promoted, or otherwise managed on the basis of race, color, religion, age, gender, national origin, reprisal, or non-disqualifying handicap. Discrimination due to age or disability are prohibited where not a factor of employment due to the military nature of the position. 29 CFR PART 1614. Discrimination due to gender is prohibited except as the direct combat probability coding policy applies to women
• It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date

Human Resources Onboarding Specialist Resume Examples & Samples

• Responsible for managing the entire onboarding process for new and existing providers including but not limited to managing provider expectations, creating onboarding plans, facilitating communication between all relevant departments, obtain and track documents, provide regular communication and support and resolve any conflicts that may arise
• Autonomy to make decisions on behalf of the provider as it relates to documents, scheduling and contracting to increase provider experience and retention throughout the process as well as influence outcomes
• Build relationships with all providers to increase retention outcomes throughout provider's first year as well as building rapport to influence outcomes with other internal departments such as human resources, credentialing, recruitment, scheduling and provider enrollment
• Provide project management skill set to well-rounded onboarding process, working within multiple deadlines and providers with a consistent sense of urgency to meet the demands of multiple departments, leadership and hospital medical staff offices
• Use critical thinking skills and independent judgment to create and work through the onboarding plan for each provider and escalate issues as needed
• Managing key process tollgates while keeping the process moving and escalating as necessary
• Coordinate with Credentialing and Enrollment regarding start dates, applications, clinician engagement and follow up
• Facilitating clinician support calls with Credentialing and Enrollment as needed
• Monitor and facilitate timely and accurate completion/return of applications (facility / payer)
• Coordinating with Credentialing to monitor MSO processing and facility meeting dates
• Coordinate with provider enrollment and confirm application is complete and accurate to ensure timely enrollment in order to properly bill for clinician services
• Ensuring end-to-end management status reports accurately reflect clinician progress
• Maintain flexibility and willingness to adapt to various onboarding scenarios and personalities
• College degree preferred and/or 3-years of experience using critical thinking and independent decision making judgments
• Project management certification or experience a plus
• 1+ years of experience within a healthcare setting
• Possesses excellent communication skills and listening skills, and is extremely comfortable expressing ideas and representing the organization
• Excellent problem-solving and conflict resolution skills
• Proficiency in various computer applications, i.e. word processing, spreadsheet, e-mail, database management and presentation software
• Familiarity with technology and able to adapt to changes within technological updates, i.e. office equipment, cell phone use and software changes
• Ability to handle multiple tasks and deadlines with a sense of urgency
• Ability to handle confidential data
• Ability to adapt to change and redirect stressful situations
• Ability to motivate people and teams to produce a positive outcome
• Process improvement experience a plus
• Strong interpersonal skills required
• Serve as a first point of contact for employees & managers and provide leadership, coaching and support for individual employee needs & HR processes
• Communicate with colleagues and business partners about HR policies and programs and provide excellent HR support to employees
• Contribute to project teams and site teaming activities
• Bachelor's degree from an accredited university or college (or a high school diploma / GED with a minimum of 4 years of experience in Human Resources)
• Bachelor's Degree or Master's Degree in Human Resources
• Experience working in HR in a manufacturing environment or in a top tier HR program

Human Resources Specialist Recruitment Classification Resume Examples & Samples

• 25% or Greater
• Position may require frequent travel
• HR Advisory Communication

Human Resources Specialist Pathways Program Coordinator Resume Examples & Samples

• Not Required
• Knowledge of human resources management principles, concepts, and regulations
• Ability to interact with senior management, inside and outside of a major organization
• Ability to independently resolve HR related program issues and implement changes
• In-depth ability to develop, plan, and implement an agency student recruitment and other HR related programs
• Click the Submit My Answers button to submit your application package

Human Resources Shared Services Specialist Resume Examples & Samples

• Minimum 2 years Human Resources Experience
• Require working knowledge of HR practices
• Decisions require initiative and judgment and are subject to periodic review and focused on immediate responsibilities and short term goals. Most decisions are based on established policies and procedures
• Work within well-defined policies, practices and criteria for finding solutions
• Role typically involves exchange of information requiring some interpretation to ensure proper action
• Ability to quickly adapt to change and identify continuous improvements
• Ability to take ownership of tasks and work in a team environment to continuously improve results
• General knowledge of HR policies, processes and employment laws
• Previous or current HR Shared Services experience

Human Resources Service Center Specialist Resume Examples & Samples

• Responds to employee requests and inquiries, directing employees to relevant policies or documentation
• Processes employee transactions
• Answers questions regarding employee benefit plans
• Manages input of information into Oracle to support all employee changes and transactions; responsible for integrity of data within Oracle database
• Responsible for providing first level response to HR tool, process, and program questions and issues
• Solves routine problems and issues and provides tracking through ticketing system
• Escalates complex issues or questions to defined subject matter experts
• Identifies areas for continuous process improvement
• Documents all work flows and processes in work manuals, develops and maintains statements of procedures
• May provide clerical/administrative support to one or more functional areas of Human Resources, such as recruitment and staffing, personnel records, employee or labor relations, compensation, benefits, training and/or equal opportunity/affirmative action
• Processes various applications, employment, enrollment, pay change, informational and other confidential forms and records
• Gathers information and prepares reports
• May perform higher level duties involving employee communications, such as pre-employment screening, facilitation of background checks, responding to routine questions on human resources policies and procedures, identifying potential issues and grievances, etc
• Operates a computer terminal and/or personal computer, utilizing a variety of web-based applications, as well as all MS Office applications
• Upholds service level agreement metrics regarding commitments to problem resolution timeframes, and manages service tickets through fulfillment
• Minimum of 2 years of experience in position or specialization, supporting HR programs and processes
• Minimum of high school diploma
• Must have basic knowledge of Microsoft Office suite, including Outlook
• Must have prior experience completing transactions in HR Systems
• Demonstrated process engineering/mapping, process improvement experience
• Monitor, track and measure Service Level Agreements (SLA) and report findings to the Human Resources Leadership team
• Market the importance and services that Shared Services can provide to our internal customers
• Serve as a resource and support for Human Resources Operations in other identified projects and duties as assigned; and
• Provide New Associate Orientation preparation and execution support
• Bachelor's Degree and/or a combination of education and experience
• Experience working in a Shared Service Model preferred
• Minimum of 2 years' experience working in Human Resources
• 2+ years of related customer service focused or related contact center experience
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook, and Publisher)
• Able to work in a fast paced and high volume work environment with shifting priorities
• Demonstrated written and verbal communication skills and be able to effectively communicate with employees and management
• Ability to analyze situations and interpret facts to make sound decision in handling confidential matters
• Proficient organizational skills with attention to detail and accuracy and ability to resolve moderately complex problems
• Ability to manage multiple simultaneous tasks individual or work in a team
• Experience in HR case management systems highly preferred; and
• SharePoint experience a plus
• Resume/Application
• Veterans (See checklist)
• SF50 (See checklist)
• Processing HR documentation, such as contracts of employment, reference letters, visa invitation letters
• Leading onboarding & off-boarding process
• Processing payroll and benefits data (data entry for time and attendance reports; personnel transactions such as new hire, termination, leave of absence, benefits deductions)
• Ensuring accurate data updates in the HR system (new hires, terminations, salary changes , position changes, contract changes, vacancies openings)
• Daily helping employees on HR administration matters
• Administrating HR related invoices and finance reports
• Cooperating with others teams in areas of: recruitment, training, finance etc
• Fluent English & Polish languages
• Experience in Polish Payroll and HR Administration
• Good understanding of Polish Labour Law and Payroll rules
• Strong organizational, multi-tasking and time-management skills
• Quickly and accurately resolves cases in professional, sensitive, customer-focused manner in accordance with company policies and procedures
• Discern opportunities to improve knowledge base / Tier I processes
• Maintain high degree of confidentiality
• At least 1 year of experience in Human Resources and/or related field
• Must have experience working under the applicable employment and other regulations governing Human Resources policies, procedures and practices
• Must possess strong communication skills to build sustainable working relationships throughout the organization
• Must possess a proactive relationship style to deal with all issues that may be sensitive in nature
• Strong problem solving, and organizational skills
• Liaise with Global Business Services, IT, internal customers, and external vendors on global projects impacting Canada
• Business Process Owner for Canadian PeopleSoft and act as HR SME for Cognos reporting
• Effectively develop and coach HR/LR Practitioners with regards to processes, applications, and functionality
• Help develop and support IT solutions for HR/LR business process
• Support implementation of the Global Business Services model
• Maintain Canada HR intranet sites
• Maintain HR Policies related to HRIS
• Lead or participate in GBS/HR initiatives such as Diversity and Inclusion, Workplace of Choice, Recognition Program
• Provide dedicated guidance and coaching to multiple employees with specific focus on: employee advocacy/engagement, HR fundamentals and process training, employee relations management, performance management, career development, talent assessment, acquisition and retention and workplace investigations as appropriate
• Provide employees with an available first point of contact for questions and guidance on fundamental HR topics and issues; escalates concerns beyond their scope to HR Business Partners; navigates employees and manager to HR Shared Services when it is the more appropriate resource
• Partner with Employee HR Management team and O&TD professionals to execute business specific HR strategies
• Ensure that all employee relations issues are properly identified, reported, and resolved
• Provide advice and counsel to employees to ensure consistent application and integration of policies, procedures and practices at 100% compliance to promote an ethical and compliant work environment
• Maintain and protect confidential data with scrutiny, judgment, and care Optional verbiage
• Assist with conducting investigations including gathering, preserving, documenting and analyzing all available information and evidence
• Minimum 2 years prior professional work experience (can include internships) in the HR function with responsibilities such as recruiting, training, compensation, benefits, employee development or performance management
• Advanced English
• Work with HR Administrators to provide high level focused quality customer service and resolution to escalated inquiries. Interact and serve as the escalated key contact person with candidates, employees, managers, HR staff and external vendors regarding complex issues
• Assist with the review and quality control process for all communications, processes, and procedures required to meet Fair Credit Reporting Act (FCRA) and other regulatory requirements
• Work with legal and vendor resources to ensure new and modified regulatory requirements are reviewed and implemented in a timely fashion
• Maintain knowledge of federal, state and local legislation that may impact HRRCA’s processes
• Assist with audit preparation and execution for both internal and external auditors and regulators
• Develop, review and approve policies and procedures to ensure HR Administrators have the accurate information to do their job and facilitate accurate resolution. Utilize case management tool to determine assignments and priorities
• Communicate and monitor workloads for all HRCCA team members to ensure business and customer goals are met within the specified service level agreement. Assist with orientation for new hires
• Assist in the investigation of inquiries and concerns with respect to complex issue resolution. Help resolve special problems unique to the situation in an effective and proactive manner. Review determination of cases for accuracy
• Partner with HR Regulatory and Compliance Admin Manager on incident management to proactively communicate issues, intended actions and updates to appropriate target audience
• Review, verify and recommend opportunity for improvement on processes, internal operating procedures and work instructions
• Recommend and implement enhancements to all applicable applications utilized to increase efficiency and enhance the end-user experience
• Maintain a useful working knowledge of company policies, procedures, government regulations and commonly accepted business ethics. Monitor regulation changes to determine affect to procedures and team
• Ensure required reporting and audits are completed on time and are in compliance with regulations
• Provide back up phone and email support to ensure department meets specified service level agreements
• Handle sensitive company and personal information, which requires a high degree of confidentiality
• 3+ years of Human Resource and Customer Service experience
• Strong PC skills with solid experience with screening applications, such as First Advantage
• Established vocabulary of human resources related terminology
• Commitment to maintaining the highest level of confidentiality when dealing with personal information
• 528D-17-IPH-1955790-243
• Developing and implementing recruitment programs
• Researching and evaluating potential marketing and advertising sources
• Collecting, analyzing, and preparing occupational information to facilitate management recruitment functions of the organization
• Conducting studies and surveys to obtain data and advice on recommended solution
• Providing technical advice and assistance to HR staff and management
• Developing formal written correspondence to diverse groups
• Presenting HR topics to groups through formal presentations
• Presenting information to groups outside of the agency (i.e. job fairs, seminars, etc...)
• As required for training and attending local job fairs
• Determine employee eligibility for health insurance under the Affordable Care Act (ACA)
• Process benefits changes for employees experiencing qualified life events, employees on leaves of absences, and employees returning from leaves of absences
• Process daily benefit and retirement transactions and work with other University business offices to ensure proper system coding
• Administer the benefit billing process for employees on leaves of absences or when benefits premiums cannot be deducted through payroll
• Notify departments/colleges when employees are trending towards benefits eligibility or eligibility for participation in a mandatory retirement plan; provide guidance on the University’s policies and procedures
• Work with the Arizona Department of Administration (ADOA) and retirement plan providers to resolve issues
• Determine employee eligibility for participation in the Arizona State Retirement System (ASRS) – this includes determining waiting periods and ensuring that return to work rules for retirees are met
• Determine employee vesting dates according to retirement plan rules
• Experience in a human resources/employee benefits business environment

Human Resources Project Specialist Resume Examples & Samples

• Bachelor's degree (or equivalent) in Human Resources, Business, Organizational Development, or related field
• Strong interpersonal skills, excellent communicator (written and verbal)
• Detail-oriented with either an education in project management or a demonstrated project management approach through previous roles
• Experience and comfortable with the Microsoft Suite of products
• Experience in a PMO
• Demonstrate agility while performing diverse duties in the processing and administration of employee data
• Audit entry of employee data in the HRMS system to ensure accuracy and compliance, including approval of employee self-service changes. Coordination of information between multiple technical platforms
• Maintain and ensure compliance with employee HR files – electronic and hard copy, including management of off-site record storage. Verify new hire paperwork is accurate and received in compliance
• Enhance current processes and identify inefficiencies to ensure smooth and timely data flow
• Support benefit function to ensure consistency and clarity in communication and issue resolution
• First point of contact for team member inquiries and concerns
• 1-3 years of experience in human resources, related field, or relevant customer service
• High school diploma or equivalent (GED)
• Able to develop strong working relationships with customers and foster trust in handling confidential situations
• Strong customer experience skills while demonstrating empathy and urgency
• Data entry skills, including proficiency in Microsoft Word and Excel
• Experience with HRMS system, preferably Oracle, strongly desired
• Ability to be flexible and to handle multiple projects in a high growth setting
• Ability to keep pace in an ever-changing environment
• Eligible internal applicants who meet the appropriate requirements and are in good standing, will be considered for the temporary assignment opportunity
• Intermediate to advanced knowledge of MS Excel and relational databases such as ADP HR/Payroll/Benefits/Time & Labor and PeopleSoft Financials
• Strong verbal, written, and communication skills
• Ability to define and document business processes
• Ability to work nights and weekends as needed to meet deadlines
• This Position is a Defense Civilian Intelligence Personnel System (DCIPS) position in the Excepted Service under 10 U.S.C. 1601. For more information see http://dcips.dtic.mil
• Selection under this appointment authority does not confer civil service competitive status
• May be required to travel in military or commercial aircraft to perform temporary duty
• Processes the full range of personnel activities to include, staffing, position management and classification
• Utilizes civilian personnel recruitment/hiring authorities, regulations and procedures to prepare and submit requests for personnel action into automated systems
• Utilizes Office of Personnel Management (OPM) and Defense Civilian Intelligence Personnel System (DCIPS) Intelligence Community (IC) classification and qualification standards to provide guidance to supervisors
• Knowledge of civilian human resources management concepts, principles, and practices to provide advisory services to upper management
• Ability to provide HR Advisory Services
• NOTE: If you submit a resume but no questionnaire, you cannot be considered for the position. If you submit a questionnaire but no resume, you cannot be considered for the position. Your application will be appropriately documented and you will be removed from further competition against this announcement
• NOTE: Declining to be interviewed or failure to report for a scheduled interview will be considered as a declination for further consideration for employment against this vacancy
• Log into your USAJOBS account
• Click Application Status within your profile to expand your application
• Locate the job announcement and click the more information link under the Status column for this position. You will be routed to Application Manager. The Details tab displays by default. The Details tab displays comprehensive information about the selected Application Package including: assessment(s) and the status, supporting documents and their status, correspondence sent to you by the hiring agency, and your application processing status
• Résumé: If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for the qualifications and referred for selection consideration if eligible
• Assessment Questionnaire
• Current or former civilian federal employees must provide an SF-50 showing series and grade

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