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Chief Business Officer at UserTesting
Tien Anh joined UserTesting in 2015 after extensive financial and strategic experiences at OpenView, where he was an investor and advisor to a global portfolio of fast-growing enterprise SaaS companies. Until 2021, he led the Finance, IT, and Business Intelligence team as CFO of UserTesting. He currently leads initiatives for long term growth investments as Chief Business Officer at UserTesting.
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Stop guessing at what Buyers want. The biggest disconnects between Suppliers and Buyers come from these unmet needs.
by Leonard Murphy
Chief Advisor for Insights and Development at Greenbook
In past editions of the GRIT Business & Innovation Report , we saw contradictory responses in participants’ views toward the greatest opportunities and challenges in the market research industry. What one segment considered to be a marketing research challenge, the other thought was an opportunity for innovation, and vice versa. There was no clarity on what the Opportunities and Challenges section hoped to achieve.
In this latest edition, we wanted a way to compare gaps between the actual and perceived needs of clients and suppliers. Our questions had to be cleaner if suppliers were to deliver on the needs of buyers. Thus the Opportunities and Challenges section evolved into Unmet Needs .
For the first time, we asked insights, Buyers, to describe their unmet needs, in particular, needs that could be filled by external Suppliers:
What, if anything, is the biggest need you have that could be filled by an external supplier, but currently is not?
We also asked Suppliers to articulate the needs that they think insights Buyers have that could be filled by external Suppliers:
What, if anything, do you think is the biggest need that insights buyers have that could be filled by an external supplier but currently is not?
The goals were to identify potential areas for innovation, as well as any areas of disconnect between Buyers and Suppliers. Areas of disconnect could indicate that Suppliers don’t understand what Buyers need, or it could mean that Suppliers have keen insights into the Buyer’s challenges that Buyers cannot see on their own.
Suppliers, for example, may have expertise that is quite different from a Buyer’s. They may have the objectivity of a participant-observer, and, most importantly, they likely have experience with a variety of Buyers and exposure to different ways that Buyers have addressed common insights challenges. Finally, if a Supplier has a different view of a Client’s market research challenges and the potential ways to address it than a client has….isn’t that why Clients hire them in the first place?
These were verbatim questions, and responses were coded and then further aggregated into categories. We have grouped the top ten topics in the accompanying chart for simplicity.
In fact, the entire set of needs is pretty well aligned across Buyers and Suppliers; the largest percentage differences are for creating business impact (Buyers are 7% higher) and innovative technology (Buyers are 5% higher). All other needs are mentioned within 3% of each other, which leaves us with the question of why there is a larger gap for Buyers’ most pressing needs.
Arguably, GRIT Supplier respondents are more diverse than Buyers, at least with respect to insight generation. Suppliers may specialize in particular areas and not have much insight into others, or perhaps they are jacks-of-all-trades but masters of none. In either case, they are likely to have a fragmented view of the insights world. Buyers, on the other hand, have the opportunity to “travel the world” by engaging different types of Suppliers and so on, gaining a more holistic, ringside view of the insights and analytics industry. Therefore, Buyers are more likely to be more homogeneous than Suppliers , to agree more, and, as a consequence, stand out more in a column or bar chart.
Suppliers differ with respect to creating business impact and innovative technology , and these differences are related to their areas of focus. If we consider only Strategic Consultancies and Full/ Field Service providers, the gap on creating business impact is only about 3% (28% for Buyers/25% for these Supplier types). If we consider only Technology providers, Buyers are actually 6% less likely to name innovative technology as a need. On the other hand, if we considered only Strategic Consultancies, Full/Field Service, and Data & Analytic providers, Suppliers look completely out of touch on innovative technology.
In fairness, however, these gaps are partially a function of limitations of the methodology. On average, Buyer comments touched 1.4 of these 10 categories while Suppliers averaged 1.3. Realistically, if you were a Strategic Consultancy or a Full/Field Service provider and you had one bullet, would you waste it on innovative technology or would you take a shot at business impact? If you were a Technology provider, would you take aim at creating business impact or innovative technology?
We mentioned that the verbatim comments were coded, then aggregated into 10 categories. If we peel off some of the individual topics, there’s another interesting finding.
Earlier in the report, we discussed how Buyers were more interested than Suppliers in new data sources, multiple data streams and so on. With respect to unmet needs, however, Suppliers are more than 3 times as likely as Buyers to name synthesis of results across multiple sources/types as an unmet need that a Supplier could fill. Further, this proportion holds pretty steady across Supplier types; each is at least 3 times more likely to mention this than Buyers, so this result is not driven by an outlier Supplier type.
There are possible explanations for this apparently counter-intuitive result. We could go back to the “single bullet theory,” but it doesn’t seem to fit this scenario as well as it did for creating business impact and innovative technology. If we flash back to the Organizational Success Factors section, we’d see that analyzing multiple data streams and synthesizing data from multiple sources were in the bottom half of Suppliers’ critical priorities. Fewer than half said synthesizing data was a best-in-class goal for them, and fewer than 40% said analyzing multiple streams was a critical priority. However, if only a third of those who felt these rated best-in-class attention mentioned synthesis of results across multiple sources/types as an unmet need, we’d easily achieve the 13% who mentioned it.
Why are Buyers so much lower than Suppliers? Perhaps synthesis of results across multiple sources/types is a salient issue for them, but they may have too many other priorities to mention before they get to this one. Or, perhaps they consider it to be an unmet need, but not an unmet need that Suppliers can fill. Fewer than half of Suppliers have made this a top priority, and many Buyers may not have met a Supplier that would be credible in filling this need.
It is interesting to note that many of the unmet needs mentioned aligning with priorities and benchmarking measures identified multiple times in earlier in this report. There is a definite theme that has emerged of both Buyers and Suppliers recognizing that consulting skills, analytics, and data synthesis, and more efficient insights generation are critical for the industry.
We also found it interesting to look at the ungrouped coded responses through the filter of Buyer organization positioning, which we identify in our GRITscape as strategically focused, tactically focused, or both.
Across all three groups, the use of technology and/ or innovative products is the most frequently mentioned unmet need.
For Strategic & Tactical, the top 5 unmet needs are:
For Tactical, the top 4 unmet needs are:
Finally, for Strategic, the top 4 unmet needs are:
According to Buyers, Suppliers have roles to play in helping them fill unmet needs. Buyer needs range from business-focused to technology-related to analytics to core research skills; Suppliers happen to have specialties in strategic consulting, technology, analytics, and full-service research. On the surface, there may appear to be disconnects between how Suppliers see Buyer needs and the needs that Buyers actually have. However, if you focus on the perspective of the Supplier whose professional focus is best positioned to meet a particular need, Buyers and Suppliers are very well aligned.
Similar to arguments made elsewhere in this report and in the most recent GRIT editions, the key to closing the gap on unmet Buyer needs might be an “Avengers, assemble!” strategy: calling together the right portfolio of Supplier super-powers necessary to successfully combat specific and unique business challenges. Complex business challenges need to be met with the right set of skills and capabilities, and these are out there, but perhaps not under one roof. Someone must have the vision to diagnose the marketing research challenges, the ingenuity to define a solution, the knowledge to find the right skills and capabilities suited to the challenge, and the temperament to bring it all together.
Editor’s Note: This commentary is featured in the GRIT Business & Innovation Report . The latest Business & Innovation edition looks at the big picture of the insights industry and how individual organizations fit into this ecosystem. Learn how external changes (like COVID-19) are spurring innovation and how they impact business outcomes, expectations, and strategies. Also featured is the ‘ Top 50 Most Innovative Supplier’ list.
Read the full report>>
Leonard Murphy
100 articles
The views, opinions, data, and methodologies expressed above are those of the contributor(s) and do not necessarily reflect or represent the official policies, positions, or beliefs of Greenbook.
Comments are moderated to ensure respect towards the author and to prevent spam or self-promotion. Your comment may be edited, rejected, or approved based on these criteria. By commenting, you accept these terms and take responsibility for your contributions.
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The 4th Industrial Revolution is technology-driven and will impact the business market unprecedentedly, adding US$14.2 billion to the global economy in the next 15 years (Accenture), and affecting industries. Within this context, if the market research sector wants to survive such a deep transformation, it must overcome significant barriers. But… what are the challenges for market research and how can this industry be accelerated?
According to Klaus Schwab and many other experts, we are entering the so-called “4th industrial revolution”:
“Of the many diverse and fascinating challenges we face today, the most intense and important is how to understand and shape the new technology revolution, which entails nothing less than a transformation of humankind. We are at the beginning of a revolution that is fundamentally changing the way we live, work, and relate to one another. In its scale, scope and complexity, what I consider to be the fourth industrial revolution is unlike anything humankind has experienced before.”
First paragraph of the book “ The Fourth Industrial Revolution ”.
Klaus Schwab, Founder of the World Economic Forum.
In preparation for this revolution, many companies have already started their digital transformation to be more competitive, which by definition supposes a deep change in organizations. The digital transformation is much more than just the acquisition of technology: it demands that we are up to speed on new technological advances and implement those that fulfill strategic objectives. In this sense, Microsoft remarks that the transformation must encompass four basic pillars: optimization of operations, empowerment of workers, achievement of higher engagement with clients, and transformation of products.
Digital transformation will have a great impact on all sectors, and market research is no exception. On one hand, market research must think about how to apply the technology within the sector. And on the other hand, it must address important challenges associated with digital transformation such as loss of exclusivity at the time of obtaining insights on the clients. Next, the biggest challenges and opportunities are explained in detail.
One of the clearest effects of digital transformation on the market research sector has been the optimization of data collection processes . Currently more than 56% of today´s market research has been digitized (digitization process).
In quantitative research , data compilation carried out with digital technology surpasses 70%, which has helped collect large amounts of data, reduce prices and times, and improve data quality. In qualitative research , there is a slightly growing interest in online communities, but this currently only represents 37% of data collection.
Regarding other research tools, there are no concrete data but, for example, typical neuromarketing techniques such as implicit response tests have been digitized and can already be taken online (learn more about neuromarketing techniques ).
Nevertheless, technology can contribute even more to the sector, for example, through the automation of many operations required to carry out research. Although automation is already used for the development of graphics and infographics, in survey analysis, data analysis and analysis of social media, there is still a wide margin for automation and optimization of processes.
In this line, some experts estimate that 90% of the typical tasks carried out in market studies could be automated in 10 years [ Dirk Huisman ] and that the probability of teleoperators, data transcriptors and encoders disappearing is 99%, while the probabilities of interviewers and market research analysts disappearing are 94% and 61% respectively [ Benedikt, C. y Osborne, M. A. ].
CHALLENGE 1
How to make better use of technology to offer more reliable and cheaper market research that will not disappear along the way?
Regarding the possibility of empowering the employees, the market research industry, as other sectors, has adopted cloud and mobile devices/technologies that have helped researchers collaborate anywhere, anytime. However, market research is technologically behind in comparison with other industries and should be aware of some innovations that start to be a reality . For example:
The use of collaborative platforms to outsource specific and limited tasks to market research professionals located anywhere in the world.
The use of virtual reality (VR) to train human resource interviewers to be more empathic.
The use of artificial intelligence (AI) tools to help the researcher (learn more about artificial intelligence and feelings ). It is especially interesting that ESOMAR has implemented an intelligent search tool ANA , to obtain 70-year data on scientific papers, videos and white papers, but ANA seems to remain underexplored and underutilized.
The use of new technologies, such as neurotechnology to improve cognitive performance of employees.
Being on the cutting edge and empowering employees is fundamental in the case of millennials , who do not accept to work in companies that are sub-optimal in this sense. Maybe this is why the data scientist is the most attractive and in-demand occupation of the 21st century, being much more attractive than the market researcher position, despite the fact that both professionals are responsible for obtaining actionable insights.
CHALLENGE 2
How to make use of technology to offer an attractive professional career and attract/retain talent in the industry?
During many years it has been said that “the customer is always right”. However the truth was that very few companies focused their strategy on the client. The digital transformation of the society has empowered the client and this has changed the strategy of companies, which now focus on creating customer experiences : rather than being only good practice, now it is mandatory to be “customer-centric”.
The companies are not only concerned on whether their product is going to be sufficiently liked and purchased, but they also know that connecting with the client is increasingly important and that if they do not project attractive values and personality, sales will be affected. This is an excellent opportunity for the market research firms, as now, more than ever, it is important to know the consumer. However, technological companies have also detected this necessity (and also business opportunity), and numerous Big Data solutions have started to emerge, along with DIY (do it yourself) solutions that enable data collection from clients, putting at risk the privileged position once occupied by the market research industry. Nowadays, traditional market research is no longer the only way to obtain consumer insights .
The development of Big data is unstoppable: real-time data that is currently already collected (such as the digital behavior of consumers) will be soon complemented by data from the Internet of Things IoT (information on how consumers relate to any object) and from the revolution of wearables with neurotechnology (information on the emotional and cognitive reactions of consumers). Regarding the latter, it will be very important to implement ethics to support the use of neurotechnology in our society.
CHALLENGE 3
How to coexist the new “parallel world” to market research created by Big Data and DIY?
The digital transformation of companies leads to indispensable innovation in the development of products and new business models . Highly technological startups have been converted into references to all types of companies. More specifically, the extremely popular Lean Startup methodology created by Eric Ries in 2011 is crucial to with traditional market research methods, as a tool to design new innovative products or business models.
According to Ries, companies must establish a market hypothesis , design a basic version of the product to validate the hypothesis (the so-called minimum viable product, MVP), place it in the hands of clients and target market, and then observe and learn whether the hypothesis was actually correct. Once there is sufficient and validated knowledge, this process is repeated with a new hypothesis. With this iterative process, business decision-making is agile and risks are reduced when launching innovative products because failures are detected early and can be corrected in time.
CHALLENGE 4
How to address the perception that market research is not compatible with agile methodologies and innovation?
Thanks to the artificial intelligence tool ANA, we have analyzed the information compiled by ESOMAR since January 2011 on the future of market research and we now share some ideas and new opportunities:
Therefore, the implementation of these ideas is absolutely mandatory for the market research sector to face the technological revolution that emerges, but it is still unknown whether this will be sufficient. The changes that will come in the following years are unpredictable.
These and many more ideas were debated in the digital research event La @ de AEDEMO , in which María López, Bitbrain’s CEO participated.
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Bitbrain pioneers cutting-edge neurotechnology with exceptional usability for comprehensive multimodal monitoring .
Research provides valuable insights into customer behavior, competitors, and market trends and should never be overlooked. In this blog post, you'll explore some of the top challenges market researchers face today and discuss ways to overcome them.
As the business environment becomes increasingly complex and fast-paced, market research professionals are facing several challenges that can make their work difficult.
Research provides valuable insights into customer behavior, competitors, and market trends and should in no way be left behind.
In this blog post, we'll explore some of the top challenges market researchers face today and discuss ways to overcome them.
One of the biggest challenges in market research is ensuring that the data you collect is both accurate and reliable .
Many companies struggle to find reliable sources of information and are unsure of the accuracy of the data they receive. Inaccurate data can lead to poor decision-making and ultimately hurt a business's bottom line.
According to a study by the Marketing Research Association, 53% of market research professionals report that data quality is their biggest concern .
To overcome this challenge, there are several ways to ensure reliability during research:
This means embedding consistency at every phase of your research project, carefully evaluating the methods you (or your market research agency) use, and asking yourself:
“Is there a better way of doing this?”
And in most cases, there is .
Using a platform that combines different types of research data can help companies get a better understanding of their customers. This is called platformification .
Platformification is a plug-and-play business model that allows multiple participants to connect to it, interact with each other, and exchange value. – Ron Shevlin, Managing Director of FinTech Research
In other words, platformification is the process of using technology platforms to improve data collection and analysis, to deliver better and faster insights. It makes it easier to see connections between different pieces of information and helps researchers make better decisions.
It also allows researchers to use modern technology to gather information quickly. And, with the right platform, anyone in a company can do research without needing special training.
For market researchers, this means they can use advanced statistical analysis tools to enhance their findings and gain more knowledge from the same amount of data. Additionally, platformification can also be used by professionals to lead teams with data-driven decision-making.
This is an exciting way for companies to do market research more efficiently. It also allows you to gain better and faster insights , make data-driven decisions, and improve the performance of teams and organizations.
Conducting research is an integral part of any business, and having a platform that offers a wide range of research methods can make all the difference. With the ability to collect and analyze both quantitative and qualitative data, you can adapt to any project needs.
But it's not just about the data itself, it's also about how you analyze it .
Using the right tools and technology can help you make sense of different types of data, including structured and unstructured data.
One great example of this is being able to capture and understand customer sentiment and engagement through open-text responses from various channels.
This can provide valuable insights that can help guide your business decisions.
Collabwriting allows you to gather all your online sources in one place. Just highlight, save, and collaborate with anyone on any content you find online.
A collaborative research approach ensures that there is learning that happens within the organization not just outside of it.
By having a centralized platform, teams can work together efficiently and effectively. It certainly takes time and effort to build a collaborative workplace, but the payoff is well worth it.
On the one hand, researchers get access to various know-how and expertise from professionals across the organization. On the other, by fostering strong relationships with other departments, market researchers become valued advisors and strategists.
Regular check-ins throughout the project, including before, during, and after, can help track progress, identify any issues, and continuously improve the process.
This approach can also help to embed market research as an integral part of key decisions across departments.
Let's face it, working with a tight budget can be a real pain for market researchers. After all, to gain a deep understanding of your target market and make informed decisions, you need the right tools and resources to collect and analyze data.
But what do you do when the budget is just not there?
Well, don't throw in the towel just yet!
There are plenty of ways for market researchers to overcome this challenge and get the insights they need, without breaking the bank.
Here are a few tips to help you get started:
By being resourceful and utilizing cost-effective methods , market researchers can still gain valuable insights , even on a tight budget.
So don't let a limited budget hold you back from understanding your target market and making informed decisions.
According to a study by the Marketing Research Association, businesses that invest in market research see an average return on investment of 591%. Therefore, companies need to overcome these challenges to gain valuable insights and make data-driven decisions.
Increasing competition from other brands is a major challenge for marketers and businesses in general in 2023. To stay ahead on top of the competition and their next steps, conducting a competitive analysis is crucial.
By examining your biggest competitors' websites, social media, and search keywords, you can identify their strengths, weaknesses, and gaps in strategy.
Reviews and opinions of their users can be extremely helpful when deciding on what you should highlight in your communication as you directly see what people value most.
Use this information to create a unique selling point and innovate on what your competitors are missing.
Make sure to not copy the competition but instead stand out with new ideas and strategies.
Market research is a vital tool for businesses looking to stay ahead of the competition and make data-driven decisions.
By understanding your target audience, tracking your competitors, and staying on top of the latest industry trends, you can uncover valuable insights that give your brand the edge it needs to thrive.
With the right approach , and the use of modern technologies, market research in 2023 can help you uncover hidden opportunities that can revolutionize your business.
So, don't be afraid to dive deep into your research and explore new methods. The insights you uncover could be the key to unlocking your brand's true potential and taking it to new heights.
Remember, in today's fast-paced market, staying informed and adaptable is the key to success .
Posted by Ray Poynter, 5 August 2019
One of the questions I am often asked relates to the challenges facing market research and insights. The first thing to highlight is that the world of market research and insights is a very diverse group, including leaders of client-side insight teams, leaders and entrepreneurs from research agencies, leaders of suppliers to the research industry (e.g. panel and software companies), and employees of all of these (ranging from neophytes to veterans). Some of the key points are the same for all of these groups, but for some situations the emphasis is different.
Here are six key challenges.
What AI? When? How?
The Need for Speed
Most of the projects that organisations undertake are not research projects. They are projects where research can provide help, but they are not research projects. A new product is not a research project, the management of 160 stores is not a research project, and optimising the media mix from a new advertising campaign is not a research project. The speed of business is getting faster; agile product development, real-time, big data integrating with the management of stores, and programmatic advertising is taking the human out of the process. If research is going to expand its role, to promote the use of evidence-based decision making, it needs to operate at the speed of business.
Things that will help deliver increased speed are standardisation, automation, AI, and new business models.
There is too much data to handle in the ways we used to handle data. The data streams that are available today are not being adequately blended to maximise their usefulness. There are two key aspects to curation:
Curation is one of the key skills that needs to be taught to insight professionals. Curation is the art and the science of extracting answers that help businesses make better decisions. There is also a need for a major change from the suppliers of analytic and visualisation software. At present most software providers highlight how much they can produce, but they need to find a way of highlighting how little they need to produce to provide the relevant answer. One of the interesting developments in AI is the growth in summarising techniques (including topic modelling).
The Decline of Science
There seems to be a decline in the confidence in science and an increase in the acceptance of opinion. The rise of interest in the Dunning-Kruger effect is perhaps a symptom of this change. It is clear that there are many leaders, followers, and others who feel their views on climate change, the impact of trade tariffs, and the economic consequences of Brexit are equally valid to those of the experts.
The challenge for insight professionals is that evidence from research that contradicts the views of stakeholders is likely to be ignored. This change means that the rise of tools such as video and storytelling even more important. Insight professionals may choose to use science to find their answers, but they need to utilise emotional techniques to convey their results.
The Human Dimension
In the rush to big data, automation, and AI, the human dimension is becoming increasingly important. The more we know what people do, the more we need to know why they do it and what interventions might cause people to change what they do. Market research has always focused on understanding people, and since the 1940s has sought to do that by utilising both qualitative and quantitative approaches. Key elements of this human-centric focus will include:
Automation is now a mainstream component of market research and insights, but there are a large number of questions about how and when AI is going to be deployed more widely in market research. We are seeing some early steps in areas like panel management, the coding of open-ended comments, speech-to-text translation for video, sentiment analysis, and chatbots. However, none of these have made major changes, yet. For example, companies not using AI are still able to compete.
Coming back to the issue of speed, I think the key developments will be those that facilitate faster research. I foresee three levels of AI
New Business Models
The traditional research model was that a client would speak to a small number of agencies, and issue RFQs. The agencies would bid for the project, centring their timeline and costing on the data collection process, and one agency would be appointed. The project would then be conducted and debriefed, with the focus of the presentation being the research that has just been conducted.
Clients are increasingly finding this business model, based on commissioning data collection, does not work for them. Data is cheaper, data is plentiful, data sources need blending, and the value is in the answers, not in the process. Models with low marginal costs (for example a simple, automated project from a self-serve portal), or a DIY project, or a project that is part of a subscription (e.g. an online community) are all more attractive than the traditional model. Perhaps other new models will appear, for example, perhaps somebody will get the market place model to work. Or perhaps a gig economy system where an app or company sits between end clients and large numbers of skilled freelancers will evolve. But I think it is clear the old business model will decline.
Advice to Young Researchers
Whilst the picture is different for different people, the group I am most often asked about are the people new to the world of market research and insights. Here are my thoughts specifically for them.
You are so on point – as always. Great summary. Thanks for providing such a well articulate synopsis! I will be quoting you – if that’s ok!?
Thanks Janet, always happy for my things to be used, that is part of why I put them out there.
As insightful as ever Ray. It’s interesting to me that you point out the “decline of science” yet numbers are still king in so many places. There is a misconception that Qualitative = Opinion when, in fact, it’s simply additional data to curate.
My advise to more experienced researchers is to challenge the status quo. Just because you’ve always done it this way doesn’t mean you need to continue to do it the same way. Occasionally go back to the start: “What is it that the business needs to make great decisions?”
Ray. I found your analysis of the main challenges facing market research spot on. Thank you for these observations and reflections. Looking on the positive side – if as a industry we become the go-to experts in being the wide angle lens of organisations, able to make sense of (curate) multiple sources of (often imperfect) data, then we will always be in demand. If we add to this the ability to create powerful business solutions by applying agile methodologies – mastering the build the plane as you fly it philosophy – then this will further strengthen our position. And, if we can boost our capabilities as storytellers, able to tell the insight story in an influential and persuasive way, then we will be offering organisations a powerful skills package – particularly if we cultivate the ability to win both the evidence based (rational) and the emotional argument. Mastering these skill-sets is a challenge, but as an industry we start from a sound platform. A lot of our success will be about thinking big, believing in ourselves and enjoying the journey to the next level of what it takes to be a high performing customer insight professional. David Smith
Hi Ray – many thanks for an excellent and very thought-provoking article.
The sentence that stands out for me is when you speak about new business models, and clients finding self-serve portals, DIY/ subscription projects being more attractive than the traditional model for data collection.
I do agree with you, but would be really interested to hear your thoughts on whether you feel the profile (i.e. skill-set/ job role) of the clients responsible for the data collection and analysis is changing/ has changed too?
We know the numbers of those working in a pure insight function in client companies have been on the decline for a while, so do you think there is a still a future role for an insight professional within this new model, or do you think that role will be squeezed by marketers/others at the front end and the data scientists at the back?
One of the questions any industry has to pose from time-to-time is what are our core competencies. Like you I think the ability to understand business problems and to employ critical thinking to answer them is a core competence we need to have to thrive over the next 20 years.
Any article mentioning Dunning-Kruger makes me clap in glee.
The advice for younger researchers to understand their client’s business, so important. And appreciated by the client. That should drive the study design more than anything else imo.
Using video as an example of ‘unambiguous’ data point sure is a good recommendation. Also, that does liven up a research report.
Thanks, Ray for sharing this.
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Introduction.
Market research analysts play a crucial role in businesses by analyzing market trends and consumer behaviors. They gather and interpret data to help companies make informed decisions. Their work involves studying market conditions to assess potential sales of a product or service. The importance of market research analysts cannot be overstated. They provide insights that guide product development, marketing strategies, and business expansion. By understanding consumer preferences and market dynamics, they help companies stay competitive and make strategic decisions. Despite their critical role, market research analysts face several challenges in their work. One significant challenge is data accuracy. Analysts must ensure that the data they collect is reliable and representative. Inaccurate data can lead to flawed insights and misguided business strategies. Another challenge is dealing with data overload. Analysts often have access to vast amounts of data from various sources. Sifting through this data to find relevant information requires careful analysis and time management. They must also stay updated with the latest tools and techniques to handle complex data efficiently.
The challenge of not having enough data to make informed decisions.
Market research analysts often grapple with the challenge of insufficient data. Limited data impedes their ability to make well-informed decisions. When data is scarce, analysts struggle to form accurate insights into market trends and consumer behaviors. This lack of data can result in flawed conclusions and ineffective business strategies. For instance, decisions about product launches or market entry may be based on incomplete information, leading to suboptimal outcomes. Insufficient data also hinders the ability to predict market changes or customer preferences, which can impact strategic planning and competitive positioning.
To address the challenge of insufficient data, analysts can employ several strategies. One effective method is conducting additional research. This can involve designing and implementing new surveys, focus groups, or interviews to gather more relevant data. By expanding their research efforts, analysts can obtain a more complete view of the market. This additional data can help fill gaps and improve the accuracy of their findings. Utilizing secondary data sources is another valuable approach. Secondary data refers to information that has already been collected by other researchers or organizations. Analysts can access industry reports, academic studies, and government publications to supplement their primary data. By integrating secondary data, analysts can enhance their analysis and provide more robust insights. Combining primary and secondary data sources can also be beneficial. Analysts should integrate various data sets to cross-verify findings and strengthen their conclusions. This triangulation of data helps mitigate the limitations of individual sources and improves overall accuracy. Evaluating the reliability and relevance of secondary data is crucial. Analysts must carefully select data that aligns with their research objectives and market context. This ensures that the supplementary information adds value and supports their analysis effectively. Data modeling and simulation techniques can also help address insufficient data. Analysts can use statistical models to estimate missing data points based on existing trends. These methods provide provisional insights and help bridge the gap until more comprehensive data is available. The challenge of insufficient data in market research requires proactive solutions. By conducting additional research, leveraging secondary data sources, and employing data modeling techniques, analysts can overcome this hurdle. These strategies enhance data accuracy and support more informed decision-making, ultimately leading to better business outcomes and strategies.
The difficulty of staying updated on market trends in fast-paced industries.
Market research analysts face significant challenges in keeping up with rapidly changing market trends, particularly in fast-paced industries. The speed at which trends evolve can overwhelm analysts, making it difficult to stay informed. Industries like technology and fashion experience constant shifts in trends and consumer preferences. Analysts must sift through a vast amount of information to determine which trends are worth noting. The volume and velocity of data make it challenging to discern meaningful patterns from fleeting fads. Balancing the need to stay updated with established patterns adds to the difficulty, requiring analysts to be both agile and informed.
To effectively navigate this challenge, analysts can adopt several strategies to stay current with market trends. Attending industry conferences is a highly beneficial approach. Conferences offer direct access to expert opinions and the latest industry insights. They provide opportunities to network with peers and learn about emerging trends and innovations firsthand. Engaging in these events helps analysts stay ahead of new developments and enhance their knowledge base. Subscribing to relevant industry publications is another effective strategy. These publications deliver in-depth analyses, forecasts, and updates that are crucial for staying informed. Regular reading of these resources helps analysts keep up with new developments and trends. Publications often include case studies and success stories that illustrate current market dynamics. Leveraging technology can also aid in staying current with market trends. Data analytics tools offer real-time tracking of market changes and trends. These tools provide visualizations and insights that highlight significant changes and emerging patterns. Integrating these technologies into daily workflows allows analysts to adapt quickly to new information. Joining industry forums and online communities provides additional support. These platforms facilitate discussions with peers and experts, offering diverse perspectives on recent trends. Engaging in these communities helps analysts identify emerging trends that may not yet be widely recognized. Maintaining professional relationships with industry insiders is crucial for trend awareness. Networking with experts and colleagues can provide valuable insider information. These connections often offer early warnings about upcoming market changes, giving analysts a head start in their research. Finally, continuous learning is essential for market research analysts. Pursuing additional training or certifications can enhance their skills and knowledge. Staying educated on the latest best practices and methodologies helps analysts remain adaptable in a fast-changing market environment. In fact, staying updated on rapidly changing market trends presents a significant challenge for analysts. However, attending industry conferences, subscribing to relevant publications, leveraging technology, engaging in industry forums, maintaining professional relationships, and pursuing continuous learning can all help. By employing these strategies, analysts can navigate the complexities of fast-paced industries and deliver accurate market insights.
The challenge of balancing quantitative data analysis with qualitative insights.
Market research analysts face a significant challenge in balancing quantitative data analysis with qualitative insights. Quantitative data provides measurable and objective results, ideal for identifying patterns and trends. It relies on statistical methods and numerical measures to deliver concrete evidence. However, quantitative analysis alone might not capture the underlying reasons behind these patterns. Qualitative research, including interviews, focus groups, and case studies, offers rich, detailed insights into consumer attitudes and behaviors. It adds context and depth to the data, revealing motivations and feelings that numbers alone cannot explain. Balancing these two approaches is crucial to obtain a comprehensive view of market dynamics. The challenge lies in integrating these different types of data effectively. Quantitative methods can generate broad trends, but they may lack the nuance that qualitative research provides. Conversely, qualitative insights might be too specific without the broader context offered by quantitative data. Finding a way to combine these perspectives enhances overall analysis but requires careful management.
To achieve a balance, analysts can employ mixed research methods. Begin with quantitative research to gather generalizable data and identify patterns. Use surveys, statistical analysis, and numerical data to build a foundational understanding. Complement this with qualitative research to explore underlying reasons and gain deeper insights. Techniques like interviews and focus groups can reveal the context behind the quantitative results. Collaborating with team members who have expertise in both quantitative and qualitative research is another effective strategy. A diverse team can integrate different perspectives and skills. Quantitative analysts can focus on data collection and statistical analysis, while qualitative researchers can interpret the context and meaning behind the data. Regular team discussions ensure that both approaches are effectively combined. Leveraging software tools can also facilitate balancing quantitative and qualitative research. Advanced analytics platforms can handle both types of data, providing a comprehensive view. Data visualization tools can present quantitative results clearly, while text analysis tools can extract themes from qualitative data. Using these tools together helps in creating a well-rounded analysis. Setting clear objectives for each phase of research is crucial. Define what insights are expected from quantitative data and what questions qualitative research should address. This clarity ensures that each method complements the other and meets specific research goals. Incorporating feedback from stakeholders can guide the balancing process. Stakeholders often have specific expectations and requirements regarding data analysis. Understanding their needs helps in aligning both quantitative and qualitative efforts. Their input can also indicate areas where more detailed qualitative exploration is needed. Lastly, be flexible and ready to adjust the balance as the research progresses. Initial quantitative findings might prompt further qualitative investigation, or qualitative insights may necessitate additional quantitative testing. Adapting to new discoveries ensures a dynamic and thorough approach to market research. Balancing quantitative and qualitative research involves using mixed methods, collaborating with team members, leveraging software tools, setting clear objectives, and being adaptable. This approach ensures a comprehensive understanding of market trends and consumer behavior.
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Address the challenge of conducting thorough research with limited financial resources.
Market research analysts often face the challenge of working with limited budgets. Conducting thorough research with restricted financial resources can be daunting. Analysts must prioritize research objectives to focus on the most critical aspects. Clearly defining goals and narrowing the study scope helps allocate resources to the most impactful areas and avoid unnecessary expenditures. Leverage existing data sources to reduce costs. Publicly available reports, industry publications, and databases offer valuable insights without additional expenses. Utilizing data from previous research projects or internal sources can also supplement new findings. Collaborate with other departments or organizations. Partnering with industry peers or academic institutions provides access to additional resources and expertise. Joint research initiatives can share costs and enhance the study’s depth. Building these partnerships fosters valuable relationships for future projects. Monitor and review budget allocations regularly. Keeping track of expenses and assessing alignment with research goals helps identify areas where costs can be reduced or reallocated. Regular reviews ensure that the budget is used effectively.
Utilize cost-effective research methods to stay within budget. Online surveys are a low-cost option for gathering data. Platforms like SurveyMonkey or Google Forms allow analysts to create and distribute surveys easily. These platforms also provide a range of analysis tools to interpret results efficiently. Engage with social media for insights. Social media platforms offer a wealth of data at minimal cost. Tools like Google Trends or social listening platforms track trends and public sentiment. Monitoring social media conversations provides real-time insights without extensive financial investment. Use data visualization tools to maximize the impact of research. Tools like Tableau or Power BI help present findings clearly and effectively. Many of these tools offer free versions or trials, making them accessible on a tight budget. Effective visualization makes data interpretation straightforward and actionable. Consider adopting agile research methodologies. Agile methods focus on iterative processes and rapid feedback. Conducting smaller, iterative research phases allows analysts to adjust their approach based on findings, avoiding overspending on unproductive strategies. Outsource specific tasks when necessary. While outsourcing adds costs, it may be more economical than hiring full-time staff for specialized tasks. Freelancers or consultants can provide expertise in areas such as data analysis or report writing, often at a lower cost than in-house resources. Most importantly, addressing the challenge of conducting thorough research with limited budgets requires strategic planning and creative solutions. By utilizing cost-effective methods and leveraging available resources, analysts can maximize their budget and conduct valuable research efficiently.
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The struggle of analyzing and effectively communicating complex data to stakeholders.
Market research analysts often face challenges when analyzing and presenting complex data. One key struggle is transforming large datasets into clear, actionable insights. Analysts must sift through intricate details and statistical analyses, which can be overwhelming. Communicating these findings to stakeholders who may lack technical expertise adds another layer of difficulty. The data, while rich and detailed, can become obscured by its own complexity. Stakeholders may struggle to grasp the essential insights if the presentation is too technical or cluttered. Another issue is selecting appropriate visualization methods. Advanced statistical techniques and detailed graphs might be difficult for non-specialists to interpret. Overly complex visuals can confuse rather than clarify, leading to misunderstandings. This can result in stakeholders misinterpreting the data, which can affect decision-making and strategy development.
To overcome these challenges, analysts should prioritize simplicity in data presentations. Start by using straightforward visuals such as bar charts, pie charts, and line graphs. These types of charts can effectively highlight key trends without overwhelming the audience. Clear labels and color coding can further enhance the clarity of these visuals, making the data more accessible. Storytelling is another crucial tool for improving data communication. Frame data within a narrative that contextualizes the findings. A compelling story can make complex data more relatable and engaging for stakeholders. This approach helps in illustrating the significance of the data and guiding the audience through the insights. Including a summary or executive overview can also be beneficial. This section should distill the core findings into a concise format, allowing stakeholders to quickly understand the main points. The summary serves as a prelude to more detailed discussions if needed, ensuring that key messages are communicated effectively. Interactive elements can further enhance data presentations. Using interactive dashboards or visualizations allows stakeholders to explore the data on their own. This hands-on approach can help users focus on specific areas of interest and gain a deeper understanding of the information. Finally, seek feedback from stakeholders to refine presentation techniques. Understanding their needs and preferences can guide improvements in how data is communicated. Regular updates based on feedback ensure that presentations remain effective and relevant, enhancing overall comprehension and impact.
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Explore the pressure of delivering timely research results within tight deadlines.
Market research analysts often face intense pressure to deliver results quickly. Tight deadlines can create a high-stress environment where accuracy and speed must coexist. Balancing the need for detailed, reliable data with the urgency of meeting deadlines is a significant challenge. Analysts must perform under pressure, ensuring that their research is both timely and precise. The demand for swift turnaround times can lead to long hours and increased stress, potentially impacting the quality of the work if not managed properly.
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To handle tight deadlines effectively, analysts can use several time management techniques and strategies:
By implementing these strategies, market research analysts can navigate the challenges of tight deadlines more effectively. Prioritizing tasks, staying organized, and managing stress are key to delivering timely and accurate research results.
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The ethical dilemmas that market research analysts may face.
Market research analysts encounter various ethical dilemmas that can affect their work and reputation. One major challenge is data privacy concerns. Analysts often handle sensitive information about individuals and companies. Protecting this data from unauthorized access is crucial. Data breaches can lead to severe consequences, including legal action and loss of trust. Another ethical issue is biased research practices. Analysts must ensure that their research methods and results remain impartial. Bias can distort results and mislead clients. To prevent bias, analysts should use diverse data sources and avoid manipulating findings to fit preconceived notions.
To uphold ethical standards, analysts should adhere to clear guidelines. First, they must obtain informed consent from participants before collecting data. Participants need to be aware of how their data will be used and agree to its use. This practice ensures transparency and respects participants’ autonomy. Second, analysts should implement robust data protection measures. Secure systems for storing and processing data are essential. Encryption and access controls can help safeguard sensitive information. Regular audits of data handling practices also help prevent security lapses. Third, analysts should follow established codes of conduct from professional organizations. These codes provide frameworks for ethical decision-making and conduct. For example, the American Marketing Association’s Code of Ethics outlines principles for ethical research practices. Adhering to these guidelines helps maintain professionalism and trust. Additionally, analysts should disclose any conflicts of interest that may affect their work. Transparency about potential biases or financial interests helps clients understand the context of the research. This practice enhances credibility and trustworthiness. Moreover, analysts should provide accurate and honest reporting of research findings. Misrepresenting results to favor a client or conceal unfavorable outcomes compromises research integrity. Clear, honest communication helps clients make informed decisions based on reliable data. Training and education in ethical practices are also vital. Analysts should regularly update their knowledge of ethical standards and best practices. Workshops and courses on ethics in market research can help analysts stay informed and avoid common pitfalls. Finally, analysts should foster a culture of ethics within their organizations. Encouraging open discussions about ethical issues and supporting ethical decision-making promotes integrity. A strong ethical culture helps prevent unethical practices and supports overall research quality. Navigating ethical considerations in market research requires vigilance and adherence to established guidelines. By focusing on data privacy, avoiding bias, and upholding transparency, analysts can maintain integrity and deliver reliable, trustworthy results.
The risk of burnout due to demanding workloads and high-pressure environments.
Market research analysts often face the risk of burnout due to demanding workloads and high-pressure environments. Long hours, tight deadlines, and the constant pressure to deliver accurate insights can be overwhelming. These factors can contribute to job-related stress and eventually lead to burnout. Recognizing the signs early is crucial for addressing this issue before it worsens. Symptoms such as fatigue, irritability, and reduced performance may indicate burnout. Ignoring these symptoms can have severe consequences for both health and job satisfaction.
Implementing self-care practices is essential for coping with job burnout. Regular exercise helps in reducing stress levels and improving mood. Physical activity releases endorphins, natural stress relievers. Additionally, maintaining a balanced diet and ensuring adequate sleep are vital for overall well-being. Incorporating mindfulness practices, such as meditation or deep breathing exercises, can further alleviate stress and promote a calm mindset. Stress management techniques are also crucial in preventing burnout. Effective time management, such as setting clear priorities and breaking tasks into manageable parts, can help handle workloads more efficiently. Creating a supportive work environment is equally important. Open communication with supervisors about workload and stress levels can lead to necessary adjustments and support. Seeking professional support can provide valuable assistance in dealing with burnout. Consulting a mental health professional, such as a therapist or counselor, offers strategies to cope with stress. Professional guidance can help analysts develop effective coping mechanisms and address underlying issues contributing to burnout. Participating in employee wellness programs offered by organizations can be beneficial. These programs often include resources for mental health support, stress management workshops, and relaxation techniques. Utilizing these resources can aid in managing stress and preventing burnout effectively. Encouraging a culture of support within teams can also help in coping with burnout. Team members can share experiences and provide mutual support, creating a collaborative and understanding work environment. This approach fosters a sense of community and helps alleviate individual stress. In summary, coping with job burnout involves recognizing the risk factors associated with demanding workloads and high-pressure environments. Adopting self-care practices, utilizing stress management techniques, and seeking professional support are key strategies for prevention. By addressing burnout proactively, market research analysts can maintain better well-being and sustain productivity in their demanding roles.
Market research analysts face several key challenges in their roles. One primary issue is data accuracy. Analysts often struggle with incomplete or inaccurate data, which can skew results and hinder decision-making. They must diligently verify data sources and ensure the information used is reliable. Another significant challenge is managing large volumes of data. Analysts need to process vast amounts of information, which can be overwhelming. Effective data management tools and techniques are essential to handle this influx efficiently. Changing market trends also pose a challenge. The fast-paced nature of market dynamics requires analysts to stay updated with the latest trends. Regular training and continuous learning are crucial to keep up with industry changes. Dealing with stakeholder expectations is another common issue. Analysts often face pressure from stakeholders to deliver quick and actionable insights. Balancing thorough analysis with timely delivery requires effective communication and prioritization skills. Budget constraints can limit the resources available for research. Analysts must often work within tight budgets, which can affect the scope and depth of their studies. Creative problem-solving and resourcefulness can help in managing these limitations. Additionally, analysts must navigate the complexity of integrating various data sources. Combining data from multiple channels can be challenging, especially when dealing with inconsistent formats or conflicting information. Using advanced analytics tools and methodologies can streamline this process.
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Overcome market research challenges: market researchers on top challenges.
Adam Cliff-Brown
In the dynamic world of business, the ability to effectively take marketing actions hinges on the depth and accuracy of market research. As we delve into the insights of leading market researchers, we uncover the top challenges they face and the innovative marketing research approaches they employ. This round-up post features specialists who share their expertise on navigating these challenges.
Table of Contents
Jenna Little, Senior Market Analyst at Dou Agency: “The first step in the marketing research process is setting the research objectives and identifying possible marketing actions. A crucial part of this step is understanding the characteristics and trends among ultimate consumers. For instance, marketing dashboards showing sales data for different household types over a four-year period can reveal invaluable insights. However, the challenge lies in interpreting this data correctly to define the problem and develop findings that truly resonate with our target households.”
Marcus Reed, Lead Researcher at Insightful Analytics: “In today’s data-driven world, one of the research challenges we frequently encounter is data overload. The right data is essential for developing findings that lead to successful business results. However, the abundance of data sources can be overwhelming. It’s like sorting through flashcards; you need to know what’s relevant. Our approach to market research involves systematically analyzing data to ensure we’re not just collecting data but using it to develop actionable insights.”
Emily Zhang, Director of Research at TrendTrackers: “Conducting market research in times of change, like during the pandemic, requires agility and an innovative marketing research approach. The market is constantly facing new challenges, and as researchers, we need to adapt quickly. For instance, we had to shift our focus to online platforms and utilize digital tools to collect data, all determined in the step of developing the research plan. This adaptability is not just about survival; it’s about leveraging opportunities to get ahead of the competition.”
Alan Fiddlegith, Head of Research at DataBlend: “A balanced marketing research approach involves both qual and quant methods. Qualitative data helps us understand the ‘why’ behind consumer behaviors, while quantitative data gives us the ‘what’ in terms of hard numbers. For example, when assessing whether a new product or service meets the needs of our target market, we look at sales trends and also gather feedback from teams in the field. This dual approach helps us develop findings that are both comprehensive and actionable.”
Sarah Kim, Ethics Officer at Global Research Ethics Board: “In the realm of market research, respecting data privacy and conducting ethical research are paramount. These are not just constraints on the activity; they are essential to maintaining trust. When we define the problem and develop the research plan, we always consider the ethical implications. For instance, when using marketing dashboards showing sales data, we ensure that the data for different household types is anonymized to protect privacy. This approach not only meets legal requirements but also upholds our commitment to ethical standards.”
Dario Dokic, Tech Innovator at AI Market Solutions: “The use of AI in market research represents a significant step in the marketing research process. AI helps us analyze large datasets quickly, providing time and cost savings. For example, when evaluating sales data for different household types over a four-year period, AI can identify patterns and trends that would take humans much longer to uncover. This technology is not just about processing data; it’s about extracting meaningful insights that can inform marketing actions and help businesses stay ahead in competitive markets.”
Linda Garcia, Marketing Manager at Bright Innovations: “As a marketing manager, I’m deeply involved in every part of the research study. My role is crucial in defining the research objectives and identifying potential solutions to a problem. The AI data needed for decisions is systematically analyzed when we evaluate the results, ensuring that every decision is a restriction placed only after thorough consideration. This approach is vital in developing strategies that resonate with our ultimate consumers, such as age groups or specific demographics.”
Raj Patel, Senior Analyst at Efficient Res: “Conducting research within the limit on time or money is a common challenge. For instance, in a recent project for Tony’s Pizza, we had to gather facts and figures over a four-year period in the U.S. market. The key was to prioritize the most relevant information to develop insights and recommendations efficiently. This often means starting with the last known data and working our way back to identify trends and patterns.”
Emily Chen, Consumer Insights Expert at VioletDeer : “Our teams in the field, especially salespeople, are in frequent contact with customers and are likely to understand their likes and dislikes. This firsthand information is invaluable for a research study. When we know that conducting such direct research can provide insights into consumer behaviors, we’re better equipped to tailor our marketing actions to meet their needs and overcome market research challenges.”
Tomás Alvarez, Forecast Analyst at Predictive Today: “Forecasting is part of which step in the research process? It’s often seen as the culmination of our efforts, where we evaluate the total sales of a product that a firm expects to sell during a specified time. By listing the factors that could affect the forecast, such as market trends or consumer behaviors, we can provide a more accurate prediction. This is crucial, whether the forecast is positive or negative, as it guides the company’s strategy.”
Sarah Johnson, Data Analyst at SalesTrend Analytics: “In our research for different household types over a four-year period, we focused on sales data as a primary source. This data, when systematically analyzed, reveals not just the value of the item being forecast but also the trends and preferences of consumers. It’s a treasure trove of information that, when used correctly, can significantly impact the marketing strategy.”
Kevin Lee, Research Director at Integrated Data: “The challenge in today’s market research is not the lack of data, but how to integrate it from various sources onto one platform. When conducting research, a researcher needs information from multiple angles to develop a comprehensive view. This includes sales trends, consumer feedback, and market analysis. By bringing all these elements together, we can provide insights that are not only relevant but also actionable for the marketing team.”
Carlos Vilad, Senior Market Strategist at Dynamic Research Group: “Facing market challenges, especially in volatile sectors, requires a dynamic approach. As research experts, we often encounter restrictions placed on potential solutions due to emerging trends or unforeseen market shifts. For example, during our four-year study for Tony’s Pizza, we had to adapt our strategies from 6 to 12 months to reverse declining sales trends. This adaptability is crucial in ensuring that the facts and figures obtained remain relevant and actionable.”
Fiona Cudderfield, Field Research Coordinator at Consumer Direct Insights: “There’s immense value in direct consumer interaction. Salespeople are in frequent contact with customers, providing a wealth of information on consumer behaviors and preferences. This firsthand data, when systematically analyzed, can reveal patterns that are not visible through other research methods. For instance, in our recent project, we were interested in identifying specific behaviors known only to those who interact regularly with our target demographic. The figures obtained by asking direct questions were instrumental in shaping our marketing strategy.”
Jerry Toad, Research Manager at Efficient Solutions Inc.: “Organizations use various resources to collect data, all determined in the step of defining the research problem being studied. It’s about using what’s available effectively to overcome market research challenges. For instance, we often probably resort to internal databases and employee insights to gather relevant information. These internal resources, combined with external data, help develop a comprehensive view of the market. Tips and tricks from experienced team members often provide shortcuts to understanding complex data sets, making our research more efficient and effective.”
Angela Dych, Data Analysis Lead at Volatile Metrics: “The process to collect data is all determined in the initial stages of our research plan. It’s crucial to decide early on what kind of data will be most beneficial. For instance, during our four-year period study for Tony’s Pizza, we focused on customer feedback cycles, adjusting our methods every 6 to 12 months to reverse any negative trends. This approach ensured that the data we systematically analyzed when we evaluate our strategies was both current and relevant. It’s about continuously adapting to ensure the information we develop is pertinent to the problem at hand.”
Brian Turson, Field Research Director at Sales Dynamo: “In market research, insights from salespeople who are in frequent contact with customers are invaluable. These individuals understand customer behaviors and preferences intimately – behaviors that are known only through regular interaction. By tapping into this resource, we can gather relevant information that might otherwise be overlooked. This approach was particularly effective in our recent project, where we needed to develop strategies based on real-time customer feedback. It’s a testament to the importance of integrating field insights into the broader market research strategy.”
As we’ve explored through the insights of various experts, conducting market research is an ongoing journey, not a one-off task. The strategies and methods are determined in which step of the research process we are in, and they evolve as the market changes. Take, for example, the four-year period study for Tony’s Pizza, where methods were adjusted every 6 to 12 months to reverse trends and adapt to new findings. This is a clear demonstration of how research is a continuous process, systematically analyzed when you evaluate each phase of your strategy.
Moreover, the invaluable contributions of salespeople who are in frequent contact with customers highlight the dynamic nature of market research. These frontline interactions provide insights into behaviors that are known only through continuous engagement, emphasizing the need for ongoing research efforts. The relevant information developed from these interactions is crucial for tailoring strategies that resonate with the ever-changing consumer landscape with biggest challenges, respondent answers, and marketer dilemmas. That’s how you overcome market research challenges.
In conclusion, market research is a perpetual process, requiring constant adaptation and reevaluation. To overcome market research challenges, it’s about staying connected, being responsive to new data, and continuously seeking ways to improve. Remember, the journey of market research in AI is as important as the destination, providing ongoing insights that help shape successful marketing strategies.
8 years of marketing experience. At the heart of every project, Adam infuses a blend of bold creativity and data-driven insights, making him an unstoppable force in the industry. Cat lover.
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Analyst Jason Gerberry from Bank of America Securities reiterated a Buy rating on Vaxcyte ( PCVX – Research Report ) and increased the price target to $140.00 from $101.00.
Jason Gerberry has given his Buy rating due to a combination of factors impacting Vaxcyte’s potential in the pneumococcal vaccine market. The company’s recent Phase 2 data for their vaccine, VAX-31, shows promise, meeting all statistical non-inferiority criteria for existing serotypes when compared to the current market leader, Pfizer’s Prevnar-20. Moreover, VAX-31 has also hit the mark on statistical criteria for novel serotypes. Gerberry sees this as a significant de-risking of VAX-31, positioning it to potentially dominate the lucrative PCV market, which is valued at over $8 billion. He has also increased the probability of success (POS) estimation for the program and raised the peak sales estimate, leading to an enhanced price objective for Vaxcyte’s stock. The strong immunogenicity data from VAX-31 not only suggests a robust profile for combating pneumococcal infection in adults but also bodes well for its application in infants, a major segment of the PCV market. The adult immunogenicity data is expected to be translatable to infants, which increases confidence in the vaccine’s broader development. Gerberry underscores that the absence of generic risk in vaccines could warrant a premium valuation for Vaxcyte in the pre-commercial biotech space. These factors collectively contribute to the analyst’s Buy rating and a price objective that suggests a significant upside from the current trading price.
In another report released yesterday, Needham also reiterated a Buy rating on the stock with a $140.00 price target.
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Vaxcyte (PCVX) Company Description:
Vaxcyte Inc is a vaccine company seeking to improve global health by developing novel vaccines to treat patients suffering from most common and deadly diseases.
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The Barry Callebaut Group, the world's leading manufacturer of high-quality chocolate and cocoa products, has signed an agreement to acquire Inforum, a leading Russian B2B producer of chocolate, coatings and fillings, serving many of the well-known consumer chocolate brands in Russia. This strategic acquisition will strengthen Barry Callebaut's presence and production capacity in the high-growth Russian market, allow it to expand its market position, to leverage its value-adding Gourmet & Specialties business and to further increase market penetration in CIS countries and export markets.
Inforum was founded in 1989 by four entrepreneurs, including Evgeny Bulytov. The company started its business selling cocoa products. Sales revenue in 2017 was about RUB 5.1 billion (CHF 86 million / EUR 77 million). The company operates a production site in Kasimov, Ryazan Oblast (285 km southeast of Moscow) and employs more than 300 people, who will transfer to Barry Callebaut upon completion of the transaction.
After importing industrial and specialty chocolates to Russia since the late 1990's, Barry Callebaut built a chocolate manufacturing plant in Chekhov, Moscow Oblast (60 km south of Moscow), which became operational in 2007, and also has a CHOCOLATE ACADEMY™ center - a training center for professional users of chocolate - inMoscow. Barry Callebaut currently employs about 80 people in Russia.
The acquisition of Inforum will enable Barry Callebaut to significantly expand its presence and manufacturing capacity in Russia, the world's second largest chocolate confectionery market in volume terms. Russia is a traditional chocolate market and has a consumption of 4.8 kg per capita according to Euromonitor. Growth rates in volume terms are significantly above the global chocolate confectionery market according to Nielsen 1 .
Antoine de Saint-Affrique, CEO of the Barry Callebaut Group, said: 'We are delighted to join forces with such an established, locally engrained Russian company. Inforum's heritage and local knowledge, combined with our innovation capabilities and international experience, will reinforce each other's strengths. Together, we will be able to bring further excellence and innovation to the market and to serve Russian consumer chocolate manufacturers even better.'
Evgeny Bulytov, Director of Strategic Development of Inforum, added: 'I am very proud of the great chocolate business we have built from scratch during the last three decades. Our agreement with Barry Callebaut will ensure the successful future of Inforum and our team as part of a large, international group. We really like the business principles and the team spirit on which Barry Callebaut is based. One of the co-founders, Victor Voitov, will remain associated with the company as future Chairman of the Board of Barry Callebaut NL Russia and actively support the integration of Inforum into the Barry Callebaut Group during the transition period.'
The transaction is subject to regulatory approval and other closing conditions. Expected completion is by the end of the calendar year. The parties have agreed not to disclose any financial details of the transaction.
1 Nielsen: Aug 2017-April 2018: Russia +9.2%; global +2.5%
About Barry Callebaut Group : With annual sales of about CHF 6.8 billion (EUR 6.3 billion / USD 6.9 billion) in fiscal year 2016/17, the Zurich-based Barry Callebaut Group is the world's leading manufacturer of high-quality chocolate and cocoa products - from sourcing and processing cocoa beans to producing the finest chocolates, including chocolate fillings, decorations and compounds. The Group runs close to 60 production facilities worldwide and employs a diverse and dedicated global workforce of about 11,000 people. The Barry Callebaut Group serves the entire food industry, from industrial food manufacturers to artisanal and professional users of chocolate, such as chocolatiers, pastry chefs, bakers, hotels, restaurants or caterers. The two global brands catering to the specific needs of these Gourmet customers are Callebaut® and Cacao Barry®. The Barry Callebaut Group is committed to make sustainable chocolate the norm by 2025 to help ensure future supplies of cocoa and improve farmer livelihoods. It supports the Cocoa Horizons Foundation in its goal to shape a sustainable cocoa and chocolate future.
About Inforum ( www.inforum.ru ): INFORUM PROM Ltd is a leading producer of industrial chocolate, covertures, compound coatings and fillings in Russia. The company has displayed steady growth since its establishment. Inforum supplies key international and local producers in Russia and CIS.
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Barry Callebaut AG published this content on 04 October 2018 and is solely responsible for the information contained herein. Distributed by Public, unedited and unaltered, on 04 October 2018 05:07:03 UTC
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1 Nielsen: Aug 2017-April 2018: Russia +9.2%; global +2.5% . About Barry Callebaut Group: With annual sales of about CHF 6.8 billion (EUR 6.3 billion / USD 6.9 billion) in fiscal year 2016/17, the Zurich-based Barry Callebaut Group is the world's leading manufacturer of high-quality chocolate and cocoa products - from sourcing and processing cocoa beans to producing the finest chocolates ...