Written Samples
15 sample cover letters for hotel jobs.
Looking to land your dream hotel job?
Crafting the perfect cover letter is key to making a stellar first impression and setting yourself apart from the competition.
Sample Cover Letters for Hotel Jobs
In this article, we have compiled 15 sample cover letters tailored specifically for various positions within the hotel industry.
Whether you are applying for a front desk role, a housekeeping position, or a management opportunity, these examples will provide inspiration and guidance to help you create a compelling cover letter that showcases your unique skills and experience.
Let’s get started!
1. Front Desk Agent
Subject: Application for Front Desk Agent Position
Dear Hiring Manager,
I am writing to express my strong interest in the Front Desk Agent position at [Hotel Name]. With over three years of experience in customer service and a genuine passion for the hospitality industry, I am confident in my ability to contribute to your team and provide exceptional service to your guests.
In my previous role as a Guest Services Representative at [Previous Hotel], I honed my communication and problem-solving skills while assisting guests with check-ins, and check-outs, and addressing their various needs and concerns. I consistently received positive feedback from both guests and management for my friendly demeanor and ability to handle high-pressure situations with grace and professionalism.
I am excited about the opportunity to bring my skills and enthusiasm to [Hotel Name] and contribute to your mission of providing unforgettable experiences for your guests. Thank you for considering my application. I look forward to the possibility of discussing my qualifications further in an interview.
[Your Name]
2. Housekeeping Attendant
Subject: Housekeeping Attendant Position – [Your Name]
Dear [Hiring Manager’s Name],
I am pleased to submit my application for the Housekeeping Attendant position at [Hotel Name]. As a detail-oriented individual with a strong work ethic and a commitment to excellence, I am confident in my ability to maintain the highest standards of cleanliness and comfort for your guests.
During my tenure as a Room Attendant at [Previous Hotel], I consistently met and exceeded the hotel’s cleaning standards, ensuring that each guest room was immaculate and well-stocked with necessary amenities. I take pride in my ability to work efficiently and independently, as well as collaborate effectively with my team members to ensure smooth operations.
I am thrilled at the prospect of joining the [Hotel Name] team and contributing to your reputation for exceptional guest experiences. I believe my skills and dedication make me an excellent fit for this role. Thank you for your time and consideration. I look forward to the opportunity to discuss my qualifications in more detail.
Best regards,
3. Hotel Manager
Subject: Hotel Manager Position – [Your Name]
Dear [Hiring Manager],
I am writing to apply for the Hotel Manager position at [Hotel Name]. With over a decade of experience in the hospitality industry and a proven track record of success in leadership roles, I am confident in my ability to drive the success of your hotel while fostering a culture of exceptional service and guest satisfaction.
In my current role as Assistant Hotel Manager at [Current Hotel], I have been instrumental in implementing operational improvements, increasing guest satisfaction scores, and mentoring a high-performing team. My strong background in revenue management, budgeting, and staff development has enabled me to consistently meet and exceed performance targets.
I am excited about the opportunity to bring my passion for the hospitality industry and my leadership skills to [Hotel Name]. I am committed to upholding your brand’s standards of excellence and contributing to the growth and success of your property.
Thank you for considering my application. I would welcome the chance to discuss how my experience and skills align with your hotel’s needs and goals. I look forward to the possibility of joining your team.
4. Concierge
Subject: Concierge Position Application – [Your Name]
I am excited to apply for the Concierge position at [Hotel Name]. As a highly personable and knowledgeable professional with a genuine passion for helping others, I am confident in my ability to provide exceptional service to your guests and contribute to their unforgettable experiences at your hotel.
Throughout my career in the hospitality industry, I have honed my skills in customer service, problem-solving, and multi-tasking. In my previous role as a Guest Relations Coordinator at [Previous Hotel], I consistently went above and beyond to assist guests with their needs, from making dining reservations and arranging transportation to providing personalized recommendations for local attractions.
I am thrilled at the prospect of bringing my expertise and enthusiasm to [Hotel Name] and contributing to your reputation for outstanding guest service. Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experience align with your hotel’s needs.
5. Night Auditor
Subject: Application for Night Auditor Position
I am writing to express my strong interest in the Night Auditor position at [Hotel Name]. With over five years of experience in the hospitality industry and a keen eye for detail, I am confident in my ability to ensure the smooth operation of your front desk during the overnight shift.
In my current role as a Night Auditor at [Current Hotel], I have demonstrated my proficiency in managing guest accounts, processing payments, and preparing daily reports. I am highly skilled in using various hotel management software systems and have a proven track record of maintaining accurate records and resolving discrepancies.
I am excited about the opportunity to bring my skills and dedication to [Hotel Name] and contribute to your commitment to providing exceptional guest service around the clock. Thank you for considering my application. I look forward to the possibility of discussing my qualifications further in an interview.
6. Executive Housekeeper
Subject: Executive Housekeeper Position – [Your Name]
I am writing to apply for the Executive Housekeeper position at [Hotel Name]. With over eight years of experience in housekeeping management and a proven track record of leading high-performing teams, I am confident in my ability to maintain the highest standards of cleanliness and guest satisfaction at your hotel.
In my current role as Executive Housekeeper at [Current Hotel], I have successfully implemented new cleaning protocols, improved inventory management, and provided training and mentorship to my team. Under my leadership, our department has consistently received top scores in guest satisfaction surveys and internal quality audits.
I am excited about the opportunity to bring my expertise and passion for excellence to [Hotel Name]. I am committed to upholding your brand’s standards and contributing to the overall success of your property.
7. Restaurant Server
Subject: Restaurant Server Position Application – [Your Name]
I am excited to apply for the Restaurant Server position at [Hotel Restaurant Name]. As a dedicated and customer-focused professional with over four years of experience in the food and beverage industry, I am confident in my ability to provide exceptional service to your guests and contribute to the success of your restaurant.
In my previous role as a Server at [Previous Restaurant], I consistently demonstrated my ability to create a positive dining experience for guests. I have a thorough knowledge of food and beverage service, and I am skilled in suggestive selling, managing multiple tables, and working collaboratively with my team to ensure smooth operations.
I am thrilled at the prospect of bringing my skills and enthusiasm to [Hotel Restaurant Name] and contributing to your reputation for outstanding dining experiences. Thank you for considering my application. I look forward to the opportunity to discuss how my experience aligns with your restaurant’s needs.
8. Sales Manager
Subject: Sales Manager Position – [Your Name]
I am writing to express my strong interest in the Sales Manager position at [Hotel Name]. With over seven years of experience in hotel sales and a proven track record of driving revenue growth, I am confident in my ability to contribute to the success of your property and exceed your sales targets.
In my current role as Sales Manager at [Current Hotel], I have consistently met and surpassed sales goals, securing major corporate accounts and developing successful strategies for targeting new markets. I am skilled in building strong relationships with clients, negotiating contracts, and collaborating with cross-functional teams to deliver exceptional events and experiences.
I am excited about the opportunity to bring my skills and passion for sales to [Hotel Name]. I am committed to leveraging my expertise to drive revenue, increase market share, and contribute to the overall success of your hotel.
Thank you for considering my application. I would welcome the chance to discuss how my experience and skills align with your hotel’s sales objectives. I look forward to the possibility of joining your team and making a positive impact on your bottom line.
9. Event Coordinator
Subject: Event Coordinator Position Application – [Your Name]
I am excited to apply for the Event Coordinator position at [Hotel Name]. As a highly organized and creative professional with over five years of experience in event planning and coordination, I am confident in my ability to bring exceptional events to life at your hotel and exceed the expectations of your clients.
In my previous role as an Event Coordinator at [Previous Hotel], I successfully planned and executed a wide range of events, from intimate corporate meetings to large-scale weddings and conferences. I have a keen eye for detail, strong project management skills, and the ability to work effectively under pressure to ensure the smooth operation of every event.
I am thrilled at the prospect of bringing my skills and passion for event planning to [Hotel Name] and contributing to your reputation for hosting unforgettable events. Thank you for considering my application. I look forward to the opportunity to discuss how my experience aligns with your hotel’s needs and how I can contribute to the success of your events department.
10. Guest Relations Manager
Subject: Guest Relations Manager Position – [Your Name]
I am writing to apply for the Guest Relations Manager position at [Hotel Name]. With over a decade of experience in the hospitality industry and a proven track record of delivering exceptional guest experiences, I am confident in my ability to lead your guest relations team and ensure the highest levels of customer satisfaction.
In my current role as Guest Relations Manager at [Current Hotel], I have successfully implemented new training programs, improved complaint resolution processes, and developed personalized guest experience initiatives. Under my leadership, our hotel has consistently achieved top rankings in guest satisfaction surveys and online reviews.
I am excited about the opportunity to bring my expertise and passion for guest service to [Hotel Name]. I am committed to upholding your brand’s standards of excellence and contributing to the overall success of your property by fostering a culture of exceptional guest care.
Thank you for considering my application. I would welcome the chance to discuss how my experience and skills align with your hotel’s needs and goals. I look forward to the possibility of joining your team and making a positive impact on your guests’ experiences.
11. Spa Manager
Subject: Spa Manager Position Application – [Your Name]
I am excited to apply for the Spa Manager position at [Hotel Spa Name]. As a highly skilled and passionate spa professional with over eight years of experience in spa management, I am confident in my ability to lead your spa team and deliver exceptional wellness experiences to your guests.
In my previous role as Spa Manager at [Previous Spa], I successfully implemented new treatment offerings, improved operational efficiency, and provided training and mentorship to my team. Under my leadership, our spa consistently received top ratings from guests and generated significant revenue growth.
I am thrilled at the prospect of bringing my expertise and dedication to [Hotel Spa Name] and contributing to your reputation for providing world-class spa services. Thank you for considering my application. I look forward to the opportunity to discuss how my experience aligns with your hotel spa’s needs and how I can contribute to the success and growth of your spa operation.
12. Director of Food and Beverage
Subject: Director of Food and Beverage Position – [Your Name]
I am writing to express my strong interest in the Director of Food and Beverage position at [Hotel Name]. With over 15 years of experience in the hospitality industry and a proven track record of leading successful food and beverage operations, I am confident in my ability to drive the success of your hotel’s dining outlets and exceed guest expectations.
In my current role as Director of Food and Beverage at [Current Hotel], I have successfully developed and implemented new dining concepts, optimized menu offerings, and improved operational efficiency. Under my leadership, our hotel’s restaurants have consistently achieved top rankings in guest satisfaction surveys and generated significant revenue growth.
I am excited about the opportunity to bring my expertise and passion for culinary excellence to [Hotel Name]. I am committed to upholding your brand’s standards and contributing to the overall success of your property by delivering exceptional dining experiences and driving food and beverage revenue.
Thank you for considering my application. I would welcome the chance to discuss how my experience and skills align with your hotel’s needs and goals. I look forward to the possibility of joining your team and making a positive impact on your food and beverage operation.
13. Director of Sales and Marketing
Subject: Director of Sales and Marketing Position – [Your Name]
I am writing to apply for the Director of Sales and Marketing position at [Hotel Name]. With over a decade of experience in hotel sales and marketing and a proven track record of driving revenue growth and increasing market share, I am confident in my ability to lead your sales and marketing team to success.
In my current role as Director of Sales and Marketing at [Current Hotel], I have successfully developed and executed strategic marketing campaigns, increased group and transient bookings, and built strong relationships with key accounts and partners. Under my leadership, our hotel has consistently exceeded revenue targets and gained significant market share in a highly competitive environment.
I am excited about the opportunity to bring my skills and passion for hotel sales and marketing to [Hotel Name]. I am committed to leveraging my expertise to drive revenue, increase brand awareness, and contribute to the overall success of your property.
Thank you for considering my application. I would welcome the chance to discuss how my experience and skills align with your hotel’s sales and marketing objectives. I look forward to the possibility of joining your team and making a positive impact on your bottom line.
14. Chief Engineer
Subject: Chief Engineer Position Application – [Your Name]
I am excited to apply for the Chief Engineer position at [Hotel Name]. As a highly skilled and experienced engineering professional with over 12 years of experience in hotel maintenance and facility management, I am confident in my ability to lead your engineering team and ensure the smooth operation and maintenance of your property.
In my previous role as Chief Engineer at [Previous Hotel], I successfully implemented preventive maintenance programs, improved energy efficiency, and managed capital improvement projects. Under my leadership, our hotel consistently received top scores in brand quality inspections and guest satisfaction surveys related to the condition and functionality of our facilities.
I am thrilled at the prospect of bringing my expertise and dedication to [Hotel Name] and contributing to your reputation for providing exceptional guest experiences through well-maintained and efficiently operated facilities. Thank you for considering my application. I look forward to the opportunity to discuss how my experience aligns with your hotel’s needs and how I can contribute to the success of your engineering department.
15. Executive Chef
Subject: Executive Chef Position – [Your Name]
I am writing to express my strong interest in the Executive Chef position at [Hotel Restaurant Name]. With over 20 years of experience in the culinary industry and a proven track record of leading successful kitchen operations, I am confident in my ability to drive the success of your hotel’s restaurant and exceed guest expectations.
In my current role as Executive Chef at [Current Restaurant], I have successfully developed and implemented new menu offerings, improved kitchen efficiency, and mentored a talented team of culinary professionals. Under my leadership, our restaurant has consistently received top ratings from guests and critics alike, and has generated significant revenue growth.
I am excited about the opportunity to bring my culinary expertise and passion for excellence to [Hotel Restaurant Name]. I am committed to upholding your brand’s standards and contributing to the overall success of your property by delivering exceptional dining experiences and driving food and beverage revenue.
Thank you for considering my application. I would welcome the chance to discuss how my experience and skills align with your hotel restaurant’s needs and goals. I look forward to the possibility of joining your team and making a positive impact on your culinary operation.
Crafting a compelling cover letter is an essential step in securing your dream hotel job.
By tailoring your cover letter to the specific position and highlighting your relevant skills and experience, you can make a strong first impression on potential employers and increase your chances of landing an interview.
Use these 15 sample cover letters as inspiration and guidance as you craft your own unique and compelling cover letter for your next hotel job application.
Remember, a well-written cover letter should:
- Highlight your relevant skills and experience
- Demonstrate your knowledge of the company and position
- Showcase your passion for the hospitality industry
- Explain how you can contribute to the success of the hotel or department
- Be tailored to the specific job and company you are applying to
In addition to crafting a strong cover letter, be sure to proofread your application materials carefully and ensure that your resume and cover letter are consistent and professional in formatting and content.
Finally, do not underestimate the power of networking in your job search.
Reach out to industry contacts, attend hospitality events, and join professional organizations to expand your network and learn about new job opportunities.
With a compelling cover letter, a strong resume, and a proactive approach to networking, you will be well on your way to securing your dream job in the hotel industry.
Best of luck in your job search!
Example of an Application Letter for Hotel & Restaurant Management
Applying for a job in hotel or restaurant management requires a personable nature, attention to detail and the ability to project confidence. The letter you draft in conjunction with your job application should demonstrate that you're articulate, knowledgeable and have the ability to be engaging with customers and staff.
Introduce Yourself
The opening of your letter should both introduce you and demonstrate your enthusiasm for the potential of working with the hotel or restaurant. You want to sound knowledgeable and genuine in your approach. Example:
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I'm delighted to submit my application for the role of manager of the Elegant Hotel Company. My family has been a patron of this wonderful establishment for more than 30 years, and I'm enamored at the prospect of building on the legacy and reputation of a business I have such fond personal memories of.
Outline Your Qualifications
While you should lead with and emphasize your specific experience in the hotel or restaurant management industries, other areas to focus on include customer service, employee and vendor relations and event planning. Example:
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In addition to the eight years I spent managing The Fine Dining restaurant in New York City, I also have substantial experience in catering and event planning, having worked my way through college for a major convention planning company. I pride myself on providing exceptional degrees of customer service, and I place high value on creating the best possible working relationships with my staffers.
If you have specific education, experience or training related to the industry, make note of that as well. This is especially important if the job description asks for specific skill sets.
Showcase Your Personality
Hotel and restaurant hospitality is all about creating a memorable experience for customers, so make sure your application letter showcases your personality. Example:
I'm a big believer in creating enjoyable experiences for every guest. It's my job to ensure every person not only has everything they want or need during their stay, I want them to feel catered to and appreciated. This attitude is something I try to weave through every element of my management role.
Conclude your letter by referencing any attachments, such as resume, letters of recommendation or even industry awards you won yourself or on behalf of previous employers. Finish with a call to action, such as requesting an interview or noting some other type of next step. Example:
Attached, please find my resume, a copy of the International Hotel Association Customer Service Excellence award I received in 2016 and three letters of recommendation from past employers. If you feel I'm a good fit for this position, I'd love the chance to meet in person and learn more about this exciting opportunity.
- Le Cordon Bleu Paris: Working as a Manager in a Hospitality Establishment
- Cornell University: Hotel School: 5 Essential Skills of Successful Hotel General Managers
Lisa McQuerrey has been a business writer since 1987. In 1994, she launched a full-service marketing and communications firm. McQuerrey's work has garnered awards from the U.S. Small Business Administration, the International Association of Business Communicators and the Associated Press. She is also the author of several nonfiction trade publications, and, in 2012, had her first young-adult novel published by Glass Page Books.
Letter Templates
application letter for hotel and restaurant management examples
In the hospitality industry, writing an effective application letter is crucial to stand out among other applicants. A well-crafted application letter can make a big difference in securing a job interview. In this article, we will provide examples of application letters for hotel and restaurant management positions. These examples can be edited to fit your specific needs and requirements.
When applying for a job in the hospitality industry, it is important to make a great first impression with a well-written application letter. An application letter is a formal document that highlights your qualifications, skills, and experience for the job you are applying for. In this article, we will provide you with several examples of application letters for hotel and restaurant management positions that you can use as a guide for creating your own outstanding application letter.
An application letter is an opportunity to showcase your skills and experience to the hiring manager. It is important to tailor your letter to the specific job you are applying for and to address the hiring manager by name if possible. Your letter should be concise, professional, and highlight how your skills and experience make you the best candidate for the job.
The examples provided in this article will give you an idea of how to structure your letter, what information to include, and how to highlight your skills and experience in a professional, yet compelling way.
Remember that you can always edit these examples to fit your specific needs and requirements.
Example 1: Application Letter for Hotel Manager Position
Dear Hiring Manager,
I am writing to express my interest in the Hotel Manager position at XYZ Hotel. With five years of experience in hotel management and a strong track record of success, I am confident that I am the best candidate for the job.
As a Hotel Manager at ABC Hotel, I was responsible for overseeing daily operations, managing staff, and ensuring guest satisfaction. I consistently exceeded revenue goals and maintained high occupancy rates by implementing successful marketing strategies and improving customer service.
I am excited about the opportunity to bring my expertise and experience to the team at XYZ Hotel and would welcome the opportunity to discuss my qualifications further.
Thank you for considering my application.
Example 2: Application Letter for Restaurant Manager Position
I am excited to apply for the Restaurant Manager position at ABC Restaurant. With over seven years of experience in restaurant management and a proven track record of success, I am confident that I have the skills and experience necessary to excel in this role.
As a Restaurant Manager at XYZ Restaurant, I was responsible for managing staff, overseeing daily operations, and ensuring customer satisfaction. I increased revenue by implementing successful marketing strategies and improving the quality of our menu offerings.
I am passionate about providing exceptional customer service and am committed to ensuring that every guest has a great dining experience. I am excited about the opportunity to bring my skills and experience to the team at ABC Restaurant and would welcome the opportunity to discuss my qualifications further.
Example 3: Application Letter for Hotel Front Desk Manager Position
I am writing to express my interest in the Hotel Front Desk Manager position at XYZ Hotel. With over six years of experience in front desk management and a proven track record of success, I am confident that I am the best candidate for the job.
As a Front Desk Manager at ABC Hotel, I was responsible for managing staff, overseeing daily operations, and ensuring guest satisfaction. I consistently exceeded revenue goals and maintained high occupancy rates by implementing successful marketing strategies and improving customer service.
Example 4: Application Letter for Restaurant Chef Position
I am writing to apply for the Restaurant Chef position at ABC Restaurant. With over ten years of experience in the culinary industry and a strong passion for cooking, I am confident that I am the best candidate for the job.
As a Chef at XYZ Restaurant, I was responsible for creating and executing a diverse menu while maintaining high standards of food quality and safety. I have experience managing a team of kitchen staff and have a proven track record of increasing revenue through menu development and cost control measures.
I am excited about the opportunity to bring my culinary expertise and experience to the team at ABC Restaurant and would welcome the opportunity to discuss my qualifications further.
Example 5: Application Letter for Hotel Sales Manager Position
I am writing to apply for the Hotel Sales Manager position at XYZ Hotel. With over eight years of experience in sales and a strong track record of success, I am confident that I am the best candidate for the job.
As a Sales Manager at ABC Hotel, I was responsible for developing and implementing successful sales strategies, managing a team of sales representatives, and increasing revenue through targeted marketing campaigns. I have experience working with corporate clients, travel agents, and event planners to ensure that their needs are met and that they have a positive experience.
I am excited about the opportunity to bring my sales expertise and experience to the team at XYZ Hotel and would welcome the opportunity to discuss my qualifications further.
Example 6: Application Letter for Restaurant Server Position
I am writing to apply for the Restaurant Server position at ABC Restaurant. With over three years of experience in the hospitality industry and a passion for providing exceptional customer service, I am confident that I am the best candidate for the job.
As a Server at XYZ Restaurant, I was responsible for taking customer orders, serving food and drinks, and ensuring that customers had a positive dining experience. I have experience working in a fast-paced environment and am able to manage multiple tables while maintaining a friendly and professional demeanor.
I am excited about the opportunity to bring my skills and experience to the team at ABC Restaurant and would welcome the opportunity to discuss my qualifications further.
Tips for Writing an Effective Application Letter
When writing an application letter for a hotel or restaurant management position, there are a few things to keep in mind to ensure that your letter stands out:
- Research the company and tailor your letter to the specific job you are applying for.
- Address the hiring manager by name if possible.
- Highlight your relevant skills and experience in a concise and professional manner.
- Use bullet points to break up text and make it easier to read.
- Proofread your letter carefully for spelling and grammar errors.
- Include a professional closing and your contact information.
Frequently Asked Questions
Q: what should i include in my application letter.
A: Your application letter should include your relevant skills, experience, and qualifications for the job you are applying for. It should be tailored to the specific job and company you are applying to.
Q: Should I address the hiring manager by name in my application letter?
A: If possible, you should address the hiring manager by name in your application letter. This shows that you have taken the time to research the company and are serious about the position.
Q: How long should my application letter be?
A: Your application letter should be concise and to the point. It should be no longer than one page.
Q: Can I use a template for my application letter?
A: Yes, you can use a template for your application letter, but make sure to customize it to fit the specific job you are applying for.
Q: Should I include my salary requirements in my application letter?
A: It is not necessary to include your salary requirements in your application letter. You can discuss salary during the interview process.
Q: How should I close my application letter?
A: Your application letter should end with a professional closing such as “Sincerely” or “Best regards” followed by your name and contact information.
An application letter for a hotel or restaurant management position is an opportunity to showcase your skills and experience to the hiring manager. By following the tips and examples provided in this article, you can create a professional and effective application letter that will help you stand out among other applicants and secure a job interview.
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Use these 15 sample cover letters as inspiration and guidance as you craft your own unique and compelling cover letter for your next hotel job application.
If you’re looking for a job in the hotel industry, you may need to write an application letter to impress potential employers. In this article, we’ll provide you with seven sample application letters for various hotel job positions, as well as some tips to help you craft your own effective letter.
Example of an Application Letter for Hotel & Restaurant Management. By Lisa McQuerrey, Contributor. TODOR TSVETKOV/Getty. Applying for a job in hotel or restaurant management requires a...
Learn how to craft the ideal cover letter for a hotel front desk job by taking inspiration from the sample and writing tips below.
An application letter for a hotel or restaurant management position is an opportunity to showcase your skills and experience to the hiring manager. By following the tips and examples provided in this article, you can create a professional and effective application letter that will help you stand out among other applicants and secure a job ...
How do you write an application letter for a hotel job? Start your letter with your contact information. Then, introduce yourself and say why you want to work at the hotel. Include any relevant skills or experience from your resume in your cover letter, emphasizing those found in the job description.
I am writing to apply for the job you posted. I have worked in hotels before and I think I would be good at this job. I like working with people and I am available to start work immediately. I believe I have what it takes to work in your hotel.
Discover the steps for writing an impressive cover letter for a hotel job and review a template, and an example that you can use to help create your own.
When you are applying for a job in the hospitality industry, it is important to include an effective cover letter with your application. Read this article to learn how to write a compelling hospitality cover letter.
Whether you are looking for a role in a hotel, restaurant, resort, event planning or a tourism and leisure company a compelling hospitality cover letter can show your enthusiasm and dedication to the industry, setting you apart from other applicants.