example of a small business plan pdf

Small Business Trends

How to create a business plan: examples & free template.

Whether you’re a seasoned entrepreneur or launching your very first startup, the guide will give you the insights, tools, and confidence you need to create a solid foundation for your business.

Table of Contents

How to Write a Business Plan

Executive summary.

It’s crucial to include a clear mission statement, a brief description of your primary products or services, an overview of your target market, and key financial projections or achievements.

Our target market includes environmentally conscious consumers and businesses seeking to reduce their carbon footprint. We project a 200% increase in revenue within the first three years of operation.

Overview and Business Objectives

Example: EcoTech’s primary objective is to become a market leader in sustainable technology products within the next five years. Our key objectives include:

Company Description

Example: EcoTech is committed to developing cutting-edge sustainable technology products that benefit both the environment and our customers. Our unique combination of innovative solutions and eco-friendly design sets us apart from the competition. We envision a future where technology and sustainability go hand in hand, leading to a greener planet.

Define Your Target Market

Market analysis.

The Market Analysis section requires thorough research and a keen understanding of the industry. It involves examining the current trends within your industry, understanding the needs and preferences of your customers, and analyzing the strengths and weaknesses of your competitors.

Our research indicates a gap in the market for high-quality, innovative eco-friendly technology products that cater to both individual and business clients.

SWOT Analysis

Including a SWOT analysis demonstrates to stakeholders that you have a balanced and realistic understanding of your business in its operational context.

Competitive Analysis

Organization and management team.

Provide an overview of your company’s organizational structure, including key roles and responsibilities. Introduce your management team, highlighting their expertise and experience to demonstrate that your team is capable of executing the business plan successfully.

Products and Services Offered

This section should emphasize the value you provide to customers, demonstrating that your business has a deep understanding of customer needs and is well-positioned to deliver innovative solutions that address those needs and set your company apart from competitors.

Marketing and Sales Strategy

Discuss how these marketing and sales efforts will work together to attract and retain customers, generate leads, and ultimately contribute to achieving your business’s revenue goals.

Logistics and Operations Plan

Inventory control is another crucial aspect, where you explain strategies for inventory management to ensure efficiency and reduce wastage. The section should also describe your production processes, emphasizing scalability and adaptability to meet changing market demands.

We also prioritize efficient distribution through various channels, including online platforms and retail partners, to deliver products to our customers in a timely manner.

Financial Projections Plan

This forward-looking financial plan is crucial for demonstrating that you have a firm grasp of the financial nuances of your business and are prepared to manage its financial health effectively.

Income Statement

Cash flow statement.

A cash flow statement is a crucial part of a financial business plan that shows the inflows and outflows of cash within your business. It helps you monitor your company’s liquidity, ensuring you have enough cash on hand to cover operating expenses, pay debts, and invest in growth opportunities.

SectionDescriptionExample
Executive SummaryBrief overview of the business planOverview of EcoTech and its mission
Overview & ObjectivesOutline of company's goals and strategiesMarket leadership in sustainable technology
Company DescriptionDetailed explanation of the company and its unique selling propositionEcoTech's history, mission, and vision
Target MarketDescription of ideal customers and their needsEnvironmentally conscious consumers and businesses
Market AnalysisExamination of industry trends, customer needs, and competitorsTrends in eco-friendly technology market
SWOT AnalysisEvaluation of Strengths, Weaknesses, Opportunities, and ThreatsStrengths and weaknesses of EcoTech
Competitive AnalysisIn-depth analysis of competitors and their strategiesAnalysis of GreenTech and EarthSolutions
Organization & ManagementOverview of the company's structure and management teamKey roles and team members at EcoTech
Products & ServicesDescription of offerings and their unique featuresEnergy-efficient lighting solutions, solar chargers
Marketing & SalesOutline of marketing channels and sales strategiesDigital advertising, content marketing, influencer partnerships
Logistics & OperationsDetails about daily operations, supply chain, inventory, and quality controlPartnerships with manufacturers, quality control
Financial ProjectionsForecast of revenue, expenses, and profit for the next 3-5 yearsProjected growth in revenue and net profit
Income StatementSummary of company's revenues and expenses over a specified periodRevenue, Cost of Goods Sold, Gross Profit, Net Income
Cash Flow StatementOverview of cash inflows and outflows within the businessNet Cash from Operating Activities, Investing Activities, Financing Activities

Tips on Writing a Business Plan

4. Focus on your unique selling proposition (USP): Clearly articulate what sets your business apart from the competition. Emphasize your USP throughout your business plan to showcase your company’s value and potential for success.

FREE Business Plan Template

To help you get started on your business plan, we have created a template that includes all the essential components discussed in the “How to Write a Business Plan” section. This easy-to-use template will guide you through each step of the process, ensuring you don’t miss any critical details.

What is a Business Plan?

Why you should write a business plan.

Understanding the importance of a business plan in today’s competitive environment is crucial for entrepreneurs and business owners. Here are five compelling reasons to write a business plan:

What are the Different Types of Business Plans?

Type of Business PlanPurposeKey ComponentsTarget Audience
Startup Business PlanOutlines the company's mission, objectives, target market, competition, marketing strategies, and financial projections.Mission Statement, Company Description, Market Analysis, Competitive Analysis, Organizational Structure, Marketing and Sales Strategy, Financial Projections.Entrepreneurs, Investors
Internal Business PlanServes as a management tool for guiding the company's growth, evaluating its progress, and ensuring that all departments are aligned with the overall vision.Strategies, Milestones, Deadlines, Resource Allocation.Internal Team Members
Strategic Business PlanOutlines long-term goals and the steps to achieve them.SWOT Analysis, Market Research, Competitive Analysis, Long-Term Goals.Executives, Managers, Investors
Feasibility Business PlanAssesses the viability of a business idea.Market Demand, Competition, Financial Projections, Potential Obstacles.Entrepreneurs, Investors
Growth Business PlanFocuses on strategies for scaling up an existing business.Market Analysis, New Product/Service Offerings, Financial Projections.Business Owners, Investors
Operational Business PlanOutlines the company's day-to-day operations.Processes, Procedures, Organizational Structure.Managers, Employees
Lean Business PlanA simplified, agile version of a traditional plan, focusing on key elements.Value Proposition, Customer Segments, Revenue Streams, Cost Structure.Entrepreneurs, Startups
One-Page Business PlanA concise summary of your company's key objectives, strategies, and milestones.Key Objectives, Strategies, Milestones.Entrepreneurs, Investors, Partners
Nonprofit Business PlanOutlines the mission, goals, target audience, fundraising strategies, and budget allocation for nonprofit organizations.Mission Statement, Goals, Target Audience, Fundraising Strategies, Budget.Nonprofit Leaders, Board Members, Donors
Franchise Business PlanFocuses on the franchisor's requirements, as well as the franchisee's goals, strategies, and financial projections.Franchise Agreement, Brand Standards, Marketing Efforts, Operational Procedures, Financial Projections.Franchisors, Franchisees, Investors

Using Business Plan Software

Upmetrics provides a simple and intuitive platform for creating a well-structured business plan. It features customizable templates, financial forecasting tools, and collaboration capabilities, allowing you to work with team members and advisors. Upmetrics also offers a library of resources to guide you through the business planning process.

SoftwareKey FeaturesUser InterfaceAdditional Features
LivePlanOver 500 sample plans, financial forecasting tools, progress tracking against KPIsUser-friendly, visually appealingAllows creation of professional-looking business plans
UpmetricsCustomizable templates, financial forecasting tools, collaboration capabilitiesSimple and intuitiveProvides a resource library for business planning
BizplanDrag-and-drop builder, modular sections, financial forecasting tools, progress trackingSimple, visually engagingDesigned to simplify the business planning process
EnloopIndustry-specific templates, financial forecasting tools, automatic business plan generation, unique performance scoreRobust, user-friendlyOffers a free version, making it accessible for businesses on a budget
Tarkenton GoSmallBizGuided business plan builder, customizable templates, financial projection toolsUser-friendlyOffers CRM tools, legal document templates, and additional resources for small businesses

Business Plan FAQs

What is a good business plan.

A good business plan is a well-researched, clear, and concise document that outlines a company’s goals, strategies, target market, competitive advantages, and financial projections. It should be adaptable to change and provide a roadmap for achieving success.

What are the 3 main purposes of a business plan?

Can i write a business plan by myself, is it possible to create a one-page business plan.

Yes, a one-page business plan is a condensed version that highlights the most essential elements, including the company’s mission, target market, unique selling proposition, and financial goals.

How long should a business plan be?

What is a business plan outline, what are the 5 most common business plan mistakes, what questions should be asked in a business plan.

A business plan should address questions such as: What problem does the business solve? Who is the specific target market ? What is the unique selling proposition? What are the company’s objectives? How will it achieve those objectives?

What’s the difference between a business plan and a strategic plan?

How is business planning for a nonprofit different.

We're very sorry however an error has occurred with your last request.

For For International Customers 01539 741 478

Thank you for your patience

  • Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

Legal Templates

Home Business Plan

Business Plan Templates

Use our template to make an investment-worthy business plan.

business plan template

Updated December 8, 2023 Written by Sara Hostelley | Reviewed by Brooke Davis

A business plan is a document outlining a company’s operations, strategies, goals, and objectives. It’s crucial to guide you through each stage of starting and growing your business.

Templates (8)

What is a business plan, why is a business plan essential, components of a business plan, how to write a business plan, business plan sample.

Below, you can find free business plan templates for specific business types. You can also find more in-depth information on writing a plan for your business, whether it’s a food truck, restaurant, real estate business, or another entity:

business plan screenshot

Create a detailed plan that lays out the details of how your business will achieve it's objectives.

Traditional Business Plan

One-Page Business Plan Template

Create a simplified version of a traditional business plan.

One-Page Business Plan

Non-profit business plan screenshot

Create a Non-Profit Business Plan and learn how to write one.

Daycare business plan screenshot

Create a Daycare Business Plan and learn how to write one.

Restaurant business plan screenshot

Create a Restaurant Business Plan and learn how to write one.

Real estate business plan screenshot

Create a Real Estate Business Plan and learn how to write one.

Real Estate

Food truck business plan screenshot

Create a Food Truck Business Plan and learn how to write one.

A business plan is a document detailing how a business, whether it’s a new or existing company, will achieve its goals and objectives. It guides you through every step of starting and running a company.

A business plan can be the foundation of your business, serving as a written roadmap that covers all aspects of how to structure, run, and grow your business. You can also refer back to it as your business progresses to track its growth and success.

In addition to being a helpful document internally, a business plan is also vital for a company to communicate its success to external parties that may influence its future success.

Consider some of the main reasons why large and small business owners alike use business plans:

1. Use As a Roadmap

A business plan sets specific, measurable, and time-bound goals. Having these goals helps you track progress, evaluate performance, and adjust as necessary.

By laying out goals, you have a clear and attainable plan of action with the ability to see and monitor your progress.

2. Plan Strategies For Potential Challenges

A business plan can help you think objectively about your business’s key elements and inform your decision-making as you move forward.

A detailed plan can provide a semblance of control over a potentially cumbersome process. Formulating a plan can improve your ability to make choices and decisions for yourself and the business. This approach is much better than suddenly making a critical decision without time to evaluate or haphazardly letting others decide for you.

3. Get Funding or Bring on New Business Partners

An accurate business plan is essential whether or not you need to secure a business loan. Investors and lenders often require a business plan before they commit capital. A solid plan demonstrates your commitment, viability, and potential return on investment.

Create a business plan that grabs the attention of potential investors and provides them with enough structure and confidence that they will move forward and grant funding and support to your business.

You can use your business plan to highlight how the proposed business will be successful and profitable.

4. Discover Any Weaknesses

A business plan includes a strengths, weaknesses, opportunities, and threats (SWOT) analysis that helps identify potential risks and challenges. It is essential to allocate resources and demonstrate monthly profit or loss. By recognizing these elements early, you can develop strategies to mitigate or address them.

5. Analyze the Market and Competition

Market research within the plan helps you better understand your target audience, competition, and industry trends. This knowledge is crucial for making informed business decisions.

By learning about your competition, you can help make your goods or services stand out and help validate your business idea.

You should update a business plan as you go, altering your goals as necessary and being mindful of any changes of direction in your business.

A typical business plan includes the following sections:

  • Executive Summary
  • Management Team
  • Products and Services
  • Customers and Marketing
  • SWOT Analysis

Our business plan template includes all of the above, so you won’t have to worry about missing out on essential sections.

Step 1 – Create an Executive Summary

An executive summary is the first section of a traditional business plan, serving as the first impression of your business. Please give a brief overview of your company, including its mission, key goals, and a snapshot of your financial projections.

You can skip this step if you’re writing a lean business plan for a startup. Instead, replace it with a few sentences outlining the problem your startup aims to solve and the solution you will provide.

Executive Summary Example:

Market research indicates there are a growing number of dog owners in Tallahassee who want to train their animals. Consumer surveys indicate that most consumers don’t have the time or resources to train their animals themselves.

Consumers have also expressed a desire for combined dog walking and training services to help discipline their animals.

Pawsitive Strides Canine Coaching & Walks provides a convenient service for customers with furry friends and disposable incomes.

Tips for Writing an Executive Summary

  • Define a problem in your market and state how your business will solve it.
  • Limit your executive summary to one page.
  • Use a tone appropriate for your audience.

Step 2 – Describe Your Company’s Team

A professional business plan will include a statement about your company’s team and management.

Describe your startup’s legal structure. After that, you can insert a chart to show the hierarchical structure of your company. Show and name your C-suite executives, management team, and key employees. Include short biographies and links to their resumes and LinkedIn profiles to give the reader a complete picture of your staff’s qualifications.

If you have a smaller staff, you can highlight the founder and CEO and your staff members who perform the services or create your business’s products.

Example for Company’s Team Statement:

Jamie Clayton, Founder and CEO

  • Board-certified veterinarian.

Pawsitive Strides Canine Coaching & Walks’s dog walkers and trainers

  • 14 full-time staff members.
  • 26 part-time staff members.
  • All staff members have the Certified Professional Dog Trainer-Knowledge and Skills Assessed (CPDT-KSA) credential from the Certification Council for Professional Dog Trainers.

Tips for Writing about Your Company Management and Team

  • Include any roles you’d like to hire to grow your company, if applicable.
  • Highlight expertise and awards one to show your staff’s capabilities.

Step 3 – Summarize Market Analysis and Potential

Your business plan must also thoroughly analyze your target market and customer base. The goal here is to show that you understand your market and target audience and that there is a viable market for your business.

Market Analysis Example:

Pawsitive Strides Canine Coaching & Walks’s ideal customer is a dog owner between the ages of 25 and 65 with a high disposable income. They’re ideally a working professional or have recently retired from the workplace. They love their dog (or dogs) and want them to be well-behaved and have an outlet for all their energy.

Market research shows that Pawsitive Strides Canine Coaching & Walks has ample opportunities in the Tallahassee area:

  • The total revenue for dog walking services in the U.S. increased from $900 million in 2019 to $1.1 billion in 2023.
  • Dog ownership has increased by 20% over the last five years.
  • Online search volume for “dog walkers in Tallahassee” is up by 10% since last year.
  • 19% of Tallahassee’s residents have a household income of $125,000 or more (compared to the average of 5% across the U.S.).

Tips for Writing a Market Analysis

  • Use reliable sources for acquiring data.
  • Conduct consumer surveys to hear from people in your target area.
  • Focus on the demand in your area and the growth potential.
  • Include revenue and expense projections based on market data.

Step 4 – Describe Your Product or Service

Describe the products and services you offer. Pinpoint the value they provide to current and future customers and share your plans for research and development.

The main goal of this section is to convince the reader and yourself that your business is viable and that you have enough resources, time, and energy to achieve your goals.

Product Description Example:

Pawsitive Strides Canine Coaching & Walks isn’t an ordinary dog walking service. When a customer signs up for our monthly subscription plan, we have one of our certified dog walkers go to their house 12 times a month on a schedule that works for them.

Our dog walker takes their dog on a 30-minute walk and corrects their behavior. Their dog learns how to walk on a leash calmly and be around cars and people. Not only does the dog get some exercise and fresh air, but they also learn discipline, meaning the customer doesn’t have to worry about training their dog in this sense.

Tips for Writing a Product/Service Description

  • Highlight cross-sell and upsell opportunities, if applicable.
  • Emphasize what distinguishes you from other companies providing similar services/products.
  • Include details for updating your offerings in the future.

Step 5 – Plan Your Marketing Strategy

Discuss the brand vision you want to cultivate, the metrics you’ll track, and the channels you’ll use to reach your target audience. Outlining how you plan to collect and retain customers will help you experience growth in the long term.

Marketing Strategy Example:

Pawsitive Strides Canine Coaching & Walks will focus on social media and direct mail marketing as its two main forms of advertising. We’ll track customer referrals to determine how many current customers are satisfied with our services.

On our social media platforms, including Instagram and Facebook, we’ll track our audience growth rate, bounce rate, and click-through rate.

Tips for Writing a Marketing Strategy

  • Add the budget/resources you have, if applicable.
  • Create strategies for marketing to different segments within your main target audience.

Step 6 – Conduct SWOT Analysis

Organizations use SWOT analyses to determine how closely a business will adhere to its growth trajectories. This analysis involves looking at a company’s SWOTs, which are:

  • Strengths: Strengths are things your company does well. Examples include having a unique selling proposition, standout brandings, or human resources, like your employees and C-class executives.
  • Weaknesses:  These barriers prevent your project or company from reaching certain milestones. Examples include financial limitations, a shortage of skilled professionals, and unclear selling propositions.
  • Opportunities:  These positive external factors could give you a competitive edge. For instance, if you’re a manufacturer and the federal government cuts tariffs, you can export your products into a new market to boost market share and sales.
  • Threats:  These are events, competitors, and situations that pose a risk to your company and the goals you’ve set for it. Typical threats include negative media coverage, changing customer demands, emerging competitors, and new rules and regulations.

SWOT Analysis Example:

  • Appeals to people who don’t have the time or resources to train their pets.
  • Low startup costs.
  • Finding enough certified employees to meet the anticipated demand.
  • Dealing with aggressive animals may be challenging for newer employees.

Opportunities

  • Offering multiple subscription packages for customers who want more frequent training sessions for their pets.
  • BehaviorBuddies is a dog walking service in Bradfordville that may take away customers.

Tips for Writing a SWOT Analysis

  • Be honest with your business’s weaknesses and threats.
  • Capitalize on opportunities you find through market analysis.

Step 7 – Develop a Strategy for Operations

Your business plan needs to include a thorough operations plan. This section reveals your manufacturing, fulfillment, managing, staffing, hiring strategies, and all the other processes you go through when running your business daily.

Operations Strategy Example:

Jamie Clayton will oversee the hiring of all employees, and the team lead will train all employees for at least one month to ensure they have the knowledge necessary to deal with animals of all temperaments.

The team lead will also organize the dog walking schedule to ensure all team members have enough time to arrive at customers’ houses and complete the dog walking/training sessions thoroughly.

Tips for Writing a Business Strategy

  • Consider what your business needs to thrive on a daily basis.
  • Account for inventory and supplies, even if your business is service-based.

Step 8 – Compile Your Business Financials

Create financial projections, including income statements, balance sheets, and cash flow statements for the first few years of operation. If you need funding, specify the amount and how you plan to use it.

Financial Statement Example:

Income Statement for the Year Ended December 31, 2023

  • Revenue: $150,000
  • Cost of Goods Sold: $30,000
  • Gross Profit: $120,000
  • Operating Expenses: $80,000
  • Net Operating Income: $40,000
  • Other Income/Expenses: -$2,000
  • Net Income: $38,000

Tips for Writing a Financial Section

  • Double-check the accuracy of financial information.
  • Demonstrate how the proposed funding aligns with your company’s goals.
  • Forecast future financial performance.

Step 9 – Explain Your Funding Request

If you’re seeking funding or investment for your business, explain the amount you need and how you intend to use it. Be transparent about the terms you’re offering to investors or lenders.

Funding Request Example:

Pawsitive Strides Canine Coaching & Walks has already hired a team to serve our existing customers. Once we scale to $500,000 in annual revenue over the next two years and at a 10% profit margin, our primary ongoing annual expenses (not including taxes) will total $350,000.

While already profitable, we are requesting $200,000 in the form of a business loan to buy two additional company vehicles. These vehicles will improve our employees’ ability to get to customers’ homes, and the remaining money will go toward maintaining current company vehicles.

Tips for Writing a Funding Request

  • Add a timeline so investors know your goals and how you plan to use the money.
  • If you seek funding in the form of an exchange for equity, an investor may expect to gain decision-making powers in your company. Plan for this situation accordingly.

Step 10 – Compile an Appendix for Official Documents

Include relevant documents, such as resumes of key team members, legal agreements, market research data, product design mock-ups, and your business’s legal structure documents.

Remember that each business plan is unique, so tailor your content to your venture and audience. Your business plan should effectively communicate your vision, strategy, and financial viability to potential investors, partners, and stakeholders.

Combine the appendix with a table of contents and footnotes section so you can reference it throughout your document.

You can download a free business plan template below in PDF or Word format:

business plan template

Related Documents

  • Business Continuity Plan : Outline how your business will run in the event of a range of disaster scenarios with a business continuity plan.
  • One-Page Business Plan : A simplified version of a traditional business plan that outlines the basics of your business.
  • LLC Operating Agreement : An internal written document among members of a Limited Liability Company (“LLC”).
  • Business Proposal : Use this document to form new relationships with other businesses and organizations.
  • Request for Proposal : Download this form to allow you to collect offers from various vendors who can provide goods or services your business needs.
  • Legal Resources
  • Partner With Us
  • Terms of Use
  • Privacy Policy
  • Cookie Policy
  • Do Not Sell My Personal Information

business plan template

The document above is a sample. Please note that the language you see here may change depending on your answers to the document questionnaire.

Thank you for downloading!

How would you rate your free template?

Click on a star to rate

400+ Business Plan Examples to Launch Your Business

example of a small business plan pdf

Select your Business Category

IT, Staffing & Customer Service

IT, Staffing & Customer Service (16)

Construction, Architecture & Engineering

Construction, Architecture & Engineering (17)

Food, Beverage & Restaurant

Food, Beverage & Restaurant (57)

Real Estate & Rentals

Real Estate & Rentals (16)

Mobile Apps & Software

Mobile Apps & Software (6)

Education & Training

Education & Training (14)

Beauty Salon & Fitness

Beauty Salon & Fitness (19)

Medical & Health Care

Medical & Health Care (39)

Retail, Consumers & E-commerce

Retail, Consumers & E-commerce (80)

Entertainment & Media

Entertainment & Media (43)

Try Upmetirics

Transportation, Logistics & Travel (26)

Agriculture, Farm & Food Production

Agriculture, Farm & Food Production (18)

Nonprofit & Community

Nonprofit & Community (9)

Manufacturing & Wholesale

Manufacturing & Wholesale (33)

Services

Services (213)

Clothing & Fashion

Clothing & Fashion (12)

Children & Pets

Children & Pets (16)

Fine Art & Crafts

Fine Art & Crafts (5)

Events

Cleaning, Maintenance & Repair (22)

Hotel & Lodging

Hotel & Lodging (9)

Finance & Investing

Finance & Investing (13)

Consulting, Advertising & Marketing

Consulting, Advertising & Marketing (22)

Accounting, Insurance & Compliance

Accounting, Insurance & Compliance (5)

Didn't find what you are looking for.

Writing a business plan from scratch seems like an uphill climb? We get that, but hold tight—you’re not alone. Even business plan writers often feel the same way while writing from scratch. That’s where a little content reference or inspiration can help—just like these business plan examples .

Reading such real-life sample business plans can be incredibly helpful while drafting your very first business plan with zero clue about business plan writing. 

As you read and explore these industry-specific examples, you learn more about what you should and should not include in your business plan, ensuring sustainable and long-term growth.

So, let’s explore these 400+ business plan examples to help you quickly write a business plan—hassle-free.

Why you should refer a business plan example?

example of a small business plan pdf

A Business plan example will provide you with the complete format and structure for your document, giving you a head start on developing your document so you’re not stuck seeing an empty page working to find out where to start.

Also, it gives you the overall layout of a professional business plan so you understand what goes where and you’re not leaving out anything.

Here are some of the key benefits of using sample business plans:

  • Guidance on what to include in each section. If you’ve never attended business school, you might never have created a SWOT analysis or a balance sheet before. Business templates that give guidance — in plain language — about what to include and how to fill in each section and create a complete and effective plan.
  • A business plan is vital to get an investment. If you’re seeking investment for your business, you’ll need to convince banks and investors why they should invest in your business. Lenders and investors will only risk their time and money if they’re certain that your business will be successful and profitable and they will get a great return on their investment.
  • A business plan can help you prioritize. A complete, well-balanced business plan is one of the most valuable tools in assisting you to reach your long-term goals. It gives your business direction, defines your goals, outlines out strategies to reach your goals, and helps you to manage possible bumps in the way.

Creating a business plan will help you define the business goals you want to achieve, and define the strategies to achieve them. This means you can focus your resources and energy on what is important, rather than wasting time on unimportant things.

If you’re working with a team in your company then having a regular brainstorming session is the best way to keep your business on track and your business plan assures you’re all on the same page.

Make your plan in half the time & twice the impact with Upmetrics.

example of a small business plan pdf

Sample business plan format​

Following is the standard business plan format you must consider while drafting a comprehensive business plan.

  • Executive Summary : A high-level overview of your business plan.
  • Company Overview : An in-depth and detailed description of your small business, its fundamental elements, and future goals.
  • Market Analysis : A detailed description of your industry with the target market, competitors, and growth potential.
  • Products and Services : Description of the products or services you intend to exchange for money.
  • Sales and Marketing Strategies : Promotional strategies you will use to attract and retain customers.
  • Operations Plan : Business processes and procedures that ensure seamless business operations.
  • Management Team : Introduction to your founders, key management, and their compensation plan.
  • Financial Plan : A breakdown of your financial projections and financing needs.
  • Appendix : A supplementary final section that includes additional documents to support your plan.

This was about the outline. Now let’s break down and understand how to write each section, step by step, with real-life examples.

1. Executive Summary

Executive Summary is the first section of your business plan, providing a high-level overview of your entire plan and summarizing it for a quick understanding of your business.

Considering it as an introductory section of your plan, it must be clear, concise, and written to grab readers’ attention and persuade them to take action.

As business plans can be 10-20 to a hundred-page long, an executive summary remains your sole chance to gain a quick extra point.

Here are a few key components your Executive Summary must include:

  • Business concept
  • Company’s mission
  • Company History
  • Market Opportunity
  • Management Team
  • Financial Projections

Remember, you are bound to cover these topics in detail moving forward in your business plan, so make sure your executive summary is brief, covering only the key takeaways.

2. Company Overview

As the name suggests, the Company Overview section of your plan provides an overview of your small business, including your business concept, objectives, future goals, and what customers your business serves.

Since you will provide a brief company description in the executive summary, this section will expand on it—providing an in-depth understanding of your business.

Remember, this section is a platform for introducing and positioning your business as an ideal solution for your target market to your reader. So, make sure it’s short and succinct but impactful enough to help them understand what it does, who your potential customers are, and how you can make a difference.

Here are a few key components your business overview must include:

  • Company Description
  • Mission Statement
  • Business Objectives
  • Business History
  • Future Goals

3. Market Analysis

Market Analysis is a study of your external business environment, providing a complete overview of your industry and its dynamics. This section provides valuable insights into the market, like what’s working.

When smartly researched, utilized, and written, this section can help you discover and identify untapped areas in the market and strategize to stand out from your competitors.

Remember, this section helps your readers and potential investors understand your target market, market size, and growth potential, so make sure you play your cards right.

Here are a few key components your market analysis section must include:

  • Target Market
  • Market Size and Growth Potential
  • Competitive Analysis
  • Market or Industry Trends
  • Regulatory Environment

Unlike other sections of your business plan , Market Analysis requires deep research and analytical work. However, using an industry-specific example business plan can save hours of research work.

4. Products And Services

The products and services section is where you will mention and elaborate on your product or service range, description, pricing strategies, and more.

Since your business success solely depends on your products or services, your entire plan revolves around this particular section.

This section can be a crucial component of your plan while searching for an investor or partner, as a well-articulated products and services section can help you persuade them.

Here are a few key elements your products and services section must include:

  • Product Description
  • Product Comparison
  • Pricing Strategy
  • Order Management
  • Quality Measures

5. Sales And Marketing Strategies

A business’s sales and marketing strategies determine how your product is displayed and reaches your target audience.

A well-designed sales and marketing plan can help you streamline your marketing efforts and create impactful and effective marketing campaigns while keeping track of the marketing budget and maximizing return on investment.

In short, this section will discuss how you’ll acquire new customers using your sales and marketing strategy. You might consider including the following information in your sales and marketing plan:

  • Your target audience and brand positioning
  • Your business’ UVP
  • Marketing channels and distribution tactics you plan to use
  • Sales goals and performance measurement
  • Your customer retention strategies
  • Your sales and marketing goals

6. Operations Plan

The operations plan section outlines the daily business processes and activities centered on achieving business goals and objectives described in the previous sections of your plan.

A detail-oriented logistics and operations plan helps you and your team define your responsibilities, daily tasks, and short-term goals you need to achieve, keeping track of your long-term objective.

Remember, your logistics and operations plan won’t be static but a living document. You may adjust and update it as time goes on.

Here are a few key elements your operations plan section must include:

  • Staffing and training
  • Tools and equipment
  • Inventory management
  • Supply chain management
  • Operational process

7. Management Team

Your management team plays a crucial role in the ultimate success of your business. And this section introduces your owners and management team, along with their qualifications, industry experience, roles and responsibilities, and compensation plan.

A strong management team section can be critical to weigh authority and help investors be confident about your business idea and vision.

Make sure to include the educational background, accomplishments, work experience, and area of expertise for each individual, part of your management.

You might consider including the following information in the management team section:

  • Business owner/founders
  • Key management
  • Organization structure
  • Compensation plan
  • Advisors/consultants

8. Financial Plan

It’s no secret that the financial plan is the most crucial yet nerve-wracking aspect of business planning. In fact, it’s one of the deciding factors when it comes to convincing potential investors and banks to invest or lend money.

This section of your plan details your business’s financial information and how it will reach its financial goals. The information may include balance sheet, income, and cash flow statements.

Here are a few key components and financial statements you must include or provide while creating a financial plan:

  • Profit and loss statements
  • Operating costs
  • Income statement
  • Cash flow statement
  • Balance sheet
  • Break-even point
  • Financing needs

9. Appendix

While an Appendix isn’t a required element of your business plan, it can be pretty helpful in adding legal notes, charts, tables, or any other critical information to support your business document.

It generally includes financial statements, information, and documents that didn’t naturally fit into your plan but can be considered critical enough to add.

In addition, it helps readers navigate through the entire business plan and easily find specific information or documents.

pro-tip

Need a way out from manual editing and business plan writing work?

Get Upmetrics’ business plan template, import data directly into the editor, and start editing using Upmetrics AI Assistant.

Start Planning Now

Since we are finished discussing the sections of a business, let’s learn more about how you can put an example business plan to use while writing your own.

How to use an Example of a Business Plan to write your own?

Having real-life and industry-specific business plan examples by your side can be incredibly resourceful to help you write a business plan from scratch. 

A well-planned structure helps you outline your plan, while content inspiration helps you set the tone for your business document. 

Let’s dive deep and understand how to use these examples effectively to write your business plan.

1. Understanding the Structure

Traditional business plans generally follow a similar structure. 

It starts with an executive summary followed by a company description, market analysis, product and services, sales and marketing strategies, operational plan, management team, financial plan, and appendix.

Using an example business plan is the best way to understand the structure and outline your plan. 

2. Gaining Inspiration

Reading industry-specific business plan examples can help you gain inspiration for your plan. You can gain insights on presenting your business idea, vision, mission, and values and persuade investors to invest in your idea.

3. Learning Industry-Specific Language

There’s no universal template for business planning that fits all. An industry-specific template can help you learn and understand the business language for your industry and the best way to communicate your message to your investors.

4. Identifying Key Elements

Reading business plan examples of similar businesses can help you identify the key elements and information to include in your plan. You can keep note of these and ensure everything necessary for investors to consider is present in your final draft. 

5. Crafting Financial Projections

A financial plan is a critical component of your business plan, and a good business plan example can help you better understand how they project their financials which can be incredibly helpful while forecasting yours.

6. Refining Your Executive Summary

As mentioned earlier, your executive summary is a key factor influencing potential investors and lenders to invest or lend you money. Analyzing free business plan templates can help you optimize your executive summary to make it more brief, persuasive, and attention-grabbing.

7. Realizing what works and what doesn’t

Analyzing industry-specific and real-life examples can help you determine what works best and what doesn’t within your industry. Understanding these factors can help you avoid many significant pitfalls.

While business plan examples can be incredibly helpful in writing a plan from scratch, ensure your plan is customized for your business and sends out a unique message. Your business plan must reflect its unique idea, vision, and target market.

Download business plan examples for:

  • Business Plan Template for Startups
  • Business Plan Template for Small Business
  • Business Plan Example for Non Profits
  • Business Plan Example for Students

Download a free sample business plan template

Ready to kick-start your business plan writing process? Not sure where to start? Here you go, download our free sample business plan, import data directly into the editor, and start planning.

This intuitive, modern, and investment-ready template is designed specifically for startups and small businesses. In fact, this format has helped 110K+ entrepreneurs create business plans to secure funding, business grants, and loans. It includes a business planning course and step-by-step instructions to write each section.

Business plan types: choose the suitable template 

Well, there are a few types of business plans. Though they cover similar categories, they all have different formats intended for different purposes or industries. 

Here are a few common business plan types to help you choose the most suitable one for your business:

1. One-page business plan

One page business plan can be considered a one-page version of a standard business plan. It’s mainly used to present a quick overview of small businesses to your vendors, employees, investors, or stakeholders.

Considering its shorter length, creating a one page business plan can be a lot easier and less time-consuming compared to a standard business plan using a business plan software like Upmetrics.

2. Lean business plan

A lean business plan is a summarized version of a standard business plan that is longer than a one-page one. It’s mainly used to track finances and emphasize achieving short-term milestones. 

This business plan type is best suitable if you are unsure about the business planning process. Moreover, drafting a lean business plan is also a lot easier and faster than a standard one.

3. Traditional business plan

A traditional business plan is the standard plan entrepreneurs have been using for years to outline marketing strategies, project financials, and draw investors. A traditional business plan can be a few dozen to a hundred-page long, depending on its purpose and your business specifications.

A traditional plan is a must-have business document for business owners aiming to achieve long-term business success.

4. Internal business plan 

As the name suggests, an internal business plan is a document designed for internal management and team members to ensure everyone’s on the same page. The primary focus of these plans is to set primary goals and outline processes aiming to achieve them—ultimately streamlining business operations.

Start writing your business plan

There’s no denying—creating a business plan that draws investors in needs some serious work; it’s no stroll in the park. But you must take the first step to stay ahead in the cut-throat competition; there is no way around it.

So, what are you waiting for? Understand your business and the value it offers to its customers, find a suitable template from our library, and start planning.

Upmetrics logo

Simplifying Business Planning through AI-Powered Insights.

Picture of Imad Ahmed

Founder, CEO & Lead Scientist at Nanolyse Technologies

After trying Upmetrics, I wish to highly recommend this app to anyone who needs to write a business plan flexibly and to a high standard.

Frequently Asked Questions

How can i write my own business plan.

Follow this step-by-step process to write your business plan on your own.

  • Choose a format that best suits your business requirements
  • Create a business plan outline
  • Create a company description section
  • Conduct market research
  • Conduct a competitive analysis
  • Describe your product and services
  • Outline sales and marketing strategies
  • Create a logistics and operations plan
  • Introduce management team
  • Project financials
  • Summarize your plan with an executive summary
  • Complete your plan with an appendix

Where can I find business plan examples?

Upmetrics is an incredible business planning solution providing 400+ business plan samples and examples. You can easily create a good business plan using these industry-specific templates.

What is a business plan template?

A business plan template is a pre-formatted business plan, usually written for a fictional company. These industry-specific templates can help entrepreneurs understand a business plan’s structure and other key components. These templates are used mainly by entrepreneurs planning to launch a new startup or expand an existing business.

Should I hire someone to write my business plan for me?

Concept, contents, and cashflow are the 3Cs of a business plan that can be defined as follows:

  • Concept: Your concept should explain the purpose of your business, summarizing what you plan to accomplish with this very business.
  • Contents: Your content should reflect your concept, product and services, target market, and competition.
  • Cashflow: Your cash flow section must detail your cash in-and-out flows, including capital investment, operations costs, and revenue projections.

Why Is It Beneficial to Use a Sample Business Plan as a Guide?

Let’s face it—writing a 40-50 page business plan from scratch can be too intimidating; you may soon give up and won’t even finish it. 

Instead, using a sample business plan as a guide can help you understand its structure, gain inspiration and ideas for content, plan marketing strategies, and project financials. In short, using business template examples is the best way to write a business plan.

When should you not follow a business plan example?

We’ve always been saying this, using an example of a business plan is the best way to write one. However, it’s also critical to understand when not to follow a template. Here’s when:

  • The format does not align with your business model or industry.
  • Include outdated templates and information.
  • Offer poorly written content.
  • Include misleading and poorly done financials.
  • There’s a lack of expertise.

These are a few red flags in a template you must consider looking at while choosing one.

Are these examples suited for business plan beginners?

Absolutely. In fact, these examples are specially designed, keeping common issues faced by beginners while drafting a plan in mind to serve them best. So, if you are a new or an established business with no planning experience, you have to check out these templates.

Looking for a faster way to finish your business plan?

Simple Business Plan Templates

By Joe Weller | April 2, 2020

  • Share on Facebook
  • Share on LinkedIn

Link copied

In this article, we’ve compiled a variety of simple business plan templates, all of which are free to download in PDF, Word, and Excel formats.

On this page, you’ll find a one-page business plan template , a simple business plan for startups , a small-business plan template , a business plan outline , and more. We also include a business plan sample and the main components of a business plan to help get you started.

Simple Business Plan Template

Simple Business Plan Template

Download Simple Business Plan Template

This simple business plan template lays out each element of a traditional business plan to assist you as you build your own, and it provides space to add financing information for startups seeking funding. You can use and customize this simple business plan template to fit the needs for organizations of any size.

One-Page Business Plan Template

example of a small business plan pdf

Download One-Page Business Plan Template

Excel | Word | PDF  | Smartsheet

Use this one-page business plan to document your key ideas in an organized manner. The template can help you create a high-level view of your business plan, and it provides easy scannability for stakeholders. You can use this one-page plan as a reference to build a more detailed blueprint for your business. 

For additional single page plans, take a look at " One-Page Business Plan Templates with a Quick How-To Guide ."

Simple Fill-in-the-Blank Business Plan Template

Simple Fill In The Blank Business Plan Template

Download Simple Fill-in-the-Blank Business Plan Template

Use this fill-in-the-blank business plan template to guide you as you build your business plan. Each section comes pre-filled with sample content, with space to add customized verbiage relevant to your product or service.

For additional free, downloadable resources, visit " Free Fill-In-the-Blank Business Plan Templates ."

Simple Business Plan for Startup

Start-Up Business Plan Template

‌ Download Startup Business Plan Template — Word

This business plan template is designed with a startup business in mind and contains the essential elements needed to convey key product or service details to investors and stakeholders. Keep all your information organized with this template, which provides space to include an executive summary, a company overview, competitive analysis, a marketing strategy, financial data, and more. For additional resources, visit " Free Startup Business Plan Templates and Examples ."

Simple Small-Business Plan Template

Small Business Plan Template

Download Simple Small-Business Plan Template

This template walks you through each component of a small-business plan, including the company background, the introduction of the management team, market analysis, product or service offerings, a financial plan, and more. This template also comes with a built-in table of contents to keep your plan in order, and it can be customized to fit your requirements.

Lean Business Plan Template

Lean Business Plan Template

Download Lean Business Plan Template

This lean business plan template is a stripped-down version of a traditional business plan that provides only the most essential aspects. Briefly outline your company and industry overview, along with the problem you are solving, as well as your unique value proposition, target market, and key performance metrics. There is also room to list out a timeline of key activities.

Simple Business Plan Outline Template

Simple Business Plan Outline Template

Download Simple Business Plan Outline Template

Word  | PDF

Use this simple business plan outline as a basis to create your own business plan. This template contains 11 sections, including a title page and a table of contents, which details what each section should cover in a traditional business plan. Simplify or expand this outline to create the foundation for a business plan that fits your business needs.

Simple Business Planning Template with Timeline

Simple Business Planning Template with Timeline

Download Simple Business Planning Template with Timeline

Excel | Smartsheet

This template doubles as a project plan and timeline to track progress as you develop your business plan. This business planning template enables you to break down your work into phases and provides room to add key tasks and dates for each activity. Easily fill in the cells according to the start and end dates to create a visual timeline, as well as to ensure your plan stays on track.

Simple Business Plan Rubric Template

example of a small business plan pdf

Download Simple Business Plan Rubric

Excel | Word | PDF | Smartsheet

Once you complete your business plan, use this business plan rubric template to assess and score each component of your plan. This rubric helps you identify elements of your plan that meet or exceed requirements and pinpoint areas where you need to improve or further elaborate. This template is an invaluable tool to ensure your business plan clearly defines your goals, objectives, and plan of action in order to gain buy-in from potential investors, stakeholders, and partners.

Basic Business Plan Sample

Basic Business Plan Sample

Download Basic Business Plan Sample

This business plan sample serves as an example of a basic business plan that contains all the traditional components. The sample provides a model of what a business plan might look like for a fictional food truck business. Reference this sample as you develop your own business plan.

For additional resources to help support your business planning efforts, check out “ Free Strategic Planning Templates .”

Main Components of a Business Plan

The elements you include in your business plan will depend on your product or service offerings, as well as the size and needs of your business. 

Below are the components of a standard business plan and details you should include in each section:

  • Company name and contact information
  • Website address
  • The name of the company or individual viewing the presentation
  • Table of Contents
  • Company background and purpose
  • Mission and vision statement
  • Management team introduction
  • Core product and service offerings
  • Target customers and segments
  • Marketing plan
  • Competitive analysis
  • Unique value proposition
  • Financial plan (and requirements, if applicable)
  • Business and industry overview
  • Historical timeline of your business
  • Offerings and the problem they solve
  • Current alternatives
  • Competitive advantage
  • Market size
  • Target market segment(s)
  • Projected volume and value of sales compared to competitors
  • Differentiation from competitors
  • Pricing strategy
  • Marketing channels
  • Promotional plan
  • Distribution methods
  • Legal structure of your business
  • Names of founders, owners, advisors, etc.
  • Management team’s roles, relevant experience, and compensation plan
  • Staffing requirements and training plans
  • Physical location(s) of your business
  • Additional physical requirements (e.g., warehouse, specialized equipment, facilities, etc.)
  • Production workflow
  • Raw materials and sourcing methods
  • Projected income statement
  • Projected cash flow statement
  • Projected balance sheet
  • Break-even analysis
  • Charts and graphs
  • Market research and competitive analysis
  • Information about your industry
  • Information about your offerings
  • Samples of marketing materials
  • Other supporting materials

Tips for Creating a Business Plan

It’s easy to feel overwhelmed at the thought of putting together a business plan. Below, you’ll find top tips to help simplify the process as you develop your own plan. 

  • Use a business plan template (you can choose from the variety above), or refer to the previous section to create a standard outline for your plan.
  • Modify your outline to reflect the requirements of your specific business. If you use a standard business plan outline, remove sections that aren’t relevant to you or aren’t necessary to run your business.
  • Gather all the information you currently have about your business first, and then use that information to fill out each section in your plan outline.
  • Use your resources and conduct additional research to fill in the remaining gaps. (Note: It isn’t necessary to fill out your plan in order, but the executive summary needs to be completed last, as it summarizes the key points in your plan.)
  • Ensure your plan clearly communicates the relationship between your marketing, sales, and financial objectives.
  • Provide details in your plan that illustrate your strategic plan of action, looking forward three to five years.
  • Revisit your plan regularly as strategies and objectives evolve.
  • What product or service are we offering?
  • Who is the product or service for?
  • What problem does our product or service offering solve?
  • How will we get the product or service to our target customers?
  • Why is our product or service better than the alternatives?
  • How can we outperform our competitors?
  • What is our unique value proposition?
  • When will things get done, and who is responsible for doing them?
  • If you need to obtain funding, how will you use the funding?
  • When are payments due, and when do payments come in?
  • What is the ultimate purpose of your business?
  • When do you expect to be profitable?

To identify which type of business plan you should write, and for more helpful tips, take a look at our guide to writing a simple business plan .

Benefits of Using a Business Plan Template

Creating a business plan can be very time-consuming, especially if you aren’t sure where to begin. Finding the right template for your business needs can be beneficial for a variety of reasons. 

Using a business plan template — instead of creating your plan from scratch — can benefit you in the following ways:

  • Enables you to immediately write down your thoughts and ideas in an organized manner
  • Provides structure to help outline your plan
  • Saves time and valuable resources
  • Helps ensure you don’t miss essential details

Limitations of a Business Plan Template

A business plan template can be convenient, but it has its drawbacks — especially if you use a template that doesn’t fit the specific needs of your business.

Below are some limitations of using a business plan template:

  • Each business is unique and needs a business plan that reflects that. A template may not fit your needs.
  • A template may restrict collaboration with other team members on different aspects of the plan’s development (sales, marketing, and accounting teams).
  • Multiple files containing different versions of the plan may be stored in more than one place.
  • You still have to manually create charts and graphs to add to the plan to support your strategy.
  • Updates to the plan, spreadsheets, and supporting documents have to be made in multiple places (all documents may not update in real time as changes are made).

Improve Your Business Plan with Real-Time Work Management in Smartsheet

Empower your people to go above and beyond with a flexible platform designed to match the needs of your team — and adapt as those needs change. 

The Smartsheet platform makes it easy to plan, capture, manage, and report on work from anywhere, helping your team be more effective and get more done. Report on key metrics and get real-time visibility into work as it happens with roll-up reports, dashboards, and automated workflows built to keep your team connected and informed. 

When teams have clarity into the work getting done, there’s no telling how much more they can accomplish in the same amount of time.  Try Smartsheet for free, today.

Discover why over 90% of Fortune 100 companies trust Smartsheet to get work done.

Access our library of 130 Business Templates

Wow you’ve unlocked access to our library of 130 business templates.

Get started by checking out some of our top business templates:

Featured business templates

example of a small business plan pdf

Weekly Schedule Template

Tracking employees’ work time and wages is easy with this free weekly schedule template.

example of a small business plan pdf

Monthly Report

Provide a professional, concise summary of project activities with this monthly report template.

example of a small business plan pdf

One Page Business Plan

Need to write a business plan but don’t know where to begin? Download our free 1-page business plan ...

6 Free Startup | Business Plans | PDF Templates & Examples

All startup | business plans | pdf business templates..

Showing 1 - 6 of 6

example of a small business plan pdf

Business Case

example of a small business plan pdf

Executive Summary Template

example of a small business plan pdf

Simple Business Plan Template

example of a small business plan pdf

Startup Business Plan Template

example of a small business plan pdf

Strategic Planning

Explore template collections.

example of a small business plan pdf

Customer Service

example of a small business plan pdf

Spreadsheets

example of a small business plan pdf

Get all Startup | Business Plans | PDF templates and more.

550+ Free Sample Business Plans

550+ Business Plan Examples to Launch Your Business

550+ Free Sample Business Plans

Need help writing your business plan? Explore over 550 industry-specific business plan examples for inspiration.

Find your business plan example

Accounting, Insurance & Compliance

Accounting, Insurance & Compliance Business Plans

  • View All 25

Children & Pets

Children & Pets Business Plans

  • Children's Education & Recreation
  • View All 33

Cleaning, Repairs & Maintenance

Cleaning, Repairs & Maintenance Business Plans

  • Auto Detail & Repair
  • Cleaning Products
  • View All 39

Clothing & Fashion Brand

Clothing & Fashion Brand Business Plans

  • Clothing & Fashion Design
  • View All 26

Construction, Architecture & Engineering

Construction, Architecture & Engineering Business Plans

  • Architecture
  • Construction
  • View All 46

Consulting, Advertising & Marketing

Consulting, Advertising & Marketing Business Plans

  • Advertising
  • View All 54

Education

Education Business Plans

  • Education Consulting
  • Education Products

Business plan template: There's an easier way to get your business plan done.

Entertainment & Recreation

Entertainment & Recreation Business Plans

  • Entertainment
  • Film & Television
  • View All 60

Events

Events Business Plans

  • Event Planning
  • View All 17

Farm & Agriculture

Farm & Agriculture Business Plans

  • Agri-tourism
  • Agriculture Consulting
  • View All 16

Finance & Investing

Finance & Investing Business Plans

  • Financial Planning
  • View All 10

Fine Art & Crafts

Fine Art & Crafts Business Plans

Fitness & Beauty

Fitness & Beauty Business Plans

  • Salon & Spa
  • View All 36

Food and Beverage

Food and Beverage Business Plans

  • Bar & Brewery
  • View All 77

Hotel & Lodging

Hotel & Lodging Business Plans

  • Bed and Breakfast

Brought to you by

LivePlan Logo

Create a professional business plan

Using ai and step-by-step instructions.

Secure funding

Validate ideas

Build a strategy

IT, Staffing & Customer Service

IT, Staffing & Customer Service Business Plans

  • Administrative Services
  • Customer Service
  • View All 22

Manufacturing & Wholesale

Manufacturing & Wholesale Business Plans

  • Cleaning & Cosmetics Manufacturing
  • View All 68

Medical & Health

Medical & Health Business Plans

  • Dental Practice
  • Health Administration
  • View All 41

Nonprofit

Nonprofit Business Plans

  • Co-op Nonprofit
  • Food & Housing Nonprofit
  • View All 13

Real Estate & Rentals

Real Estate & Rentals Business Plans

  • Equipment Rental

Retail & Ecommerce

Retail & Ecommerce Business Plans

  • Car Dealership
  • View All 116

Technology

Technology Business Plans

  • Apps & Software
  • Communication Technology

Transportation, Travel & Logistics

Transportation, Travel & Logistics Business Plans

  • Airline, Taxi & Shuttle
  • View All 62

View all sample business plans

Example business plan format

Before you start exploring our library of business plan examples, it's worth taking the time to understand the traditional business plan format . You'll find that the business plan samples in this library and most investor-approved business plans will include the following sections:

Executive summary

The executive summary is an overview of your business and your plans. It comes first in your business plan and is ideally only one to two pages. You should also plan to write this section last after you've written your full business plan.

Your executive summary should include a summary of the problem you are solving, a description of your product or service, an overview of your target market, a brief description of your team, a summary of your financials, and your funding requirements (if you are raising money).

Products & services

The products & services chapter of your business plan is where the real meat of your plan lives. It includes information about the problem that you're solving, your solution, and any traction that proves that it truly meets the need you identified.

This is your chance to explain why you're in business and that people care about what you offer. It needs to go beyond a simple product or service description and get to the heart of why your business works and benefits your customers.

Market analysis

Conducting a market analysis ensures that you fully understand the market that you're entering and who you'll be selling to. This section is where you will showcase all of the information about your potential customers. You'll cover your target market as well as information about the growth of your market and your industry. Focus on outlining why the market you're entering is viable and creating a realistic persona for your ideal customer base.

Competition

Part of defining your opportunity is determining what your competitive advantage may be. To do this effectively you need to get to know your competitors just as well as your target customers. Every business will have competition, if you don't then you're either in a very young industry or there's a good reason no one is pursuing this specific venture.

To succeed, you want to be sure you know who your competitors are, how they operate, necessary financial benchmarks, and how your business will be positioned. Start by identifying who your competitors are or will be during your market research. Then leverage competitive analysis tools like the competitive matrix and positioning map to solidify where your business stands in relation to the competition.

Marketing & sales

The marketing and sales plan section of your business plan details how you plan to reach your target market segments. You'll address how you plan on selling to those target markets, what your pricing plan is, and what types of activities and partnerships you need to make your business a success.

The operations section in our business plan examples covers the day-to-day workflows for your business to deliver your product or service. What's included here fully depends on the type of business. Typically you can expect to add details on your business location, sourcing and fulfillment, use of technology, and any partnerships or agreements that are in place.

Milestones & metrics

The milestones section is where you lay out strategic milestones to reach your business goals.

A good milestone clearly lays out the parameters of the task at hand and sets expectations for its execution. You'll want to include a description of the task, a proposed due date, who is responsible, and eventually a budget that's attached. You don't need extensive project planning in this section, just key milestones that you want to hit and when you plan to hit them.

You should also discuss key metrics, which are the numbers you will track to determine your success. Some common data points worth tracking include conversion rates, customer acquisition costs, profit, etc.

Company & team

Use this section of your business plan to describe your current team and who you need to hire. If you intend to pursue funding, you'll need to highlight the relevant experience of your team members. Basically, this is where you prove that this is the right team to successfully start and grow the business. You will also need to provide a quick overview of your legal structure and history if you're already up and running.

Financial projections

Your financial plan should include a sales and revenue forecast, profit and loss statement, cash flow statement, and a balance sheet. You may not have established financials of any kind at this stage. Not to worry, rather than getting all of the details ironed out, focus on making projections and strategic forecasts for your business. You can always update your financial statements as you begin operations and start bringing in actual accounting data.

Now, if you intend to pitch to investors or submit a loan application, you'll also need a "use of funds" report in this business plan section. This outlines how you intend to leverage any funding for your business and how much you're looking to acquire. Like the rest of your financials, this can always be updated later on.

The appendix isn't a required element of your business plan. However, it is a useful place to add any charts, tables, definitions, legal notes, or other critical information that supports your business plan. These are often lengthier or out-of-place information that simply didn't work naturally into the structure of your plan. You'll notice that in these business plan examples, the appendix mainly includes extended financial statements.

Types of business plans explained

While all business plans cover similar categories, the style and function fully depend on how you intend to use your plan. To get the most out of your business plan, it's best to find a format that suits your needs. Here are a few common business plan types worth considering.

Traditional business plan

The tried-and-true traditional business plan is a formal document meant to be used for external purposes. Typically this is the type of plan you'll need when applying for funding or pitching to investors. It can also be used when training or hiring employees, working with vendors, or in any other situation where the full details of your business must be understood by another individual.

Business model canvas

The business model canvas is a one-page template designed to demystify the business planning process. It removes the need for a traditional, copy-heavy business plan, in favor of a single-page outline that can help you and outside parties better explore your business idea.

The structure ditches a linear format in favor of a cell-based template. It encourages you to build connections between every element of your business. It's faster to write out and update, and much easier for you, your team, and anyone else to visualize your business operations.

One-page business plan

The true middle ground between the business model canvas and a traditional business plan is the one-page business plan . This format is a simplified version of the traditional plan that focuses on the core aspects of your business.

By starting with a one-page plan , you give yourself a minimal document to build from. You'll typically stick with bullet points and single sentences making it much easier to elaborate or expand sections into a longer-form business plan.

Growth planning

Growth planning is more than a specific type of business plan. It's a methodology. It takes the simplicity and styling of the one-page business plan and turns it into a process for you to continuously plan, forecast, review, and refine based on your performance.

It holds all of the benefits of the single-page plan, including the potential to complete it in as little as 27 minutes . However, it's even easier to convert into a more detailed business plan thanks to how heavily it's tied to your financials. The overall goal of growth planning isn't to just produce documents that you use once and shelve. Instead, the growth planning process helps you build a healthier company that thrives in times of growth and remains stable through times of crisis.

It's faster, keeps your plan concise, and ensures that your business plan is always up-to-date.

Download a free sample business plan template

Ready to start writing your own business plan but aren't sure where to start? Download our free business plan template that's been updated for 2024.

This simple, modern, investor-approved business plan sample is designed to make planning easy. It's a proven format that has helped over 1 million businesses write business plans for bank loans, funding pitches, business expansion, and even business sales. It includes additional instructions for how to write each section and is formatted to be SBA-lender approved. All you need to do is fill in the blanks.

How to use an example business plan to help you write your own

Wistia video thumbnail for video id e929pxw2b2

How do you know what elements need to be included in your business plan, especially if you've never written one before? Looking at business plan examples can help you visualize what a full, traditional plan looks like, so you know what you're aiming for before you get started. Here's how to get the most out of a business plan sample.

Choose a business plan example from a similar type of company

You don't need to find an example of a business plan that's an exact fit for your business. Your business location, target market, and even your particular product or service may not match up exactly with the business plans in our gallery. But, you don't need an exact match for it to be helpful. Instead, look for a business plan sample that's related to the type of business you're starting.

For example, if you want to start a vegetarian restaurant, a plan for a steakhouse can be a great match. While the specifics of your actual startup will differ, the elements you'd want to include in your restaurant's business plan are likely to be very similar.

Use a business plan example as a guide

Every startup and small business is unique, so you'll want to avoid copying an example of a business plan word for word. It just won't be as helpful, since each business is unique. You want your business plan to be a useful tool for starting a business —and getting funding if you need it.

One of the key benefits of writing a business plan is simply going through the process. When you sit down to write, you'll naturally think through important pieces, like your startup costs, your target market , and any market analysis or research you'll need to do to be successful.

You'll also look at where you stand among your competition (and everyone has competition), and lay out your goals and the milestones you'll need to meet. Looking at an example of a business plan's financials section can be helpful because you can see what should be included, but take them with a grain of salt. Don't assume that financial projections for a sample company will fit your own small business.

If you're looking for more resources to help you get started, our business planning guide is a good place to start. You can also download our free business plan template .

Think of business planning as a process, instead of a document

Think about business planning as something you do often , rather than a document you create once and never look at again. If you take the time to write a plan that really fits your own company, it will be a better, more useful tool to grow your business. It should also make it easier to share your vision and strategy so everyone on your team is on the same page.

Adjust your business plan regularly to use it as a business management tool

Keep in mind that businesses that use their business plan as a management tool to help run their business grow 30 percent faster than those businesses that don't. For that to be true for your company, you'll think of a part of your business planning process as tracking your actual results against your financial forecast on a regular basis.

If things are going well, your business plan will help you think about how you can re-invest in your business. If you find that you're not meeting goals, you might need to adjust your budgets or your sales forecast. Either way, tracking your progress compared to your plan can help you adjust quickly when you identify challenges and opportunities—it's one of the most powerful things you can do to grow your business.

Prepare to pitch your business

If you're planning to pitch your business to investors or seek out any funding, you'll need a pitch deck to accompany your business plan. A pitch deck is designed to inform people about your business. You want your pitch deck to be short and easy to follow, so it's best to keep your presentation under 20 slides.

Your pitch deck and pitch presentation are likely some of the first things that an investor will see to learn more about your company. So, you need to be informative and pique their interest. Luckily we have a round-up of real-world pitch deck examples used by successful startups that you can review and reference as you build your pitch.

For more resources, check out our full Business Pitch Guide .

Ready to get started?

Now that you know how to use an example of a business plan to help you write a plan for your business, it's time to find the right one.

Use the search bar below to get started and find the right business plan example for your business idea.

Garrett's Bike Shop

The quickest way to turn a business idea into a business plan

Fill-in-the-blanks and automatic financials make it easy.

No thanks, I prefer writing 40-page documents.

LivePlan pitch example

Discover the world’s #1 plan building software

example of a small business plan pdf

Examples

Small Business Plan

example of a small business plan pdf

Every big business started small. I mean humans even started small. So, it is not a far-fetched idea that small businesses are necessary before you can create a financial empire. However, with today’s innumerable number of small businesses , how do you think can you stand out and overcome the odds? Well, for once, creating a small business plan is necessary. To help you with that, we have 10+ Small Business Plan Examples that will surely help you create a one-of-a-kind business plan that will capture the masses. Nonetheless, we’re not done yet. We also have an exceptional guide that will help you greatly. Go on and check our goods below.

10+ Small Business Plan Examples

1. small construction business plan template.

Small Construction Business Plan Template

  • Google Docs

Size: A4, US

2. Small Business Plan Template

Small Business Plan Template

3. Small Business Recruitment Plan Template

Small Business Recruitment Plan Template

4. Small Business Development Plan Template

Small Business Development Plan Template

5. Small Business Sales Plan Template

Small Business Sales Plan Template

6. Small Client Business Plan

Small Client Business Plan

Size: 59 KB

7. Individual Small Business Plan

Individual Small Business Plan

Size: 108 KB

8. Small Business Plan Example

Small Business Plan Example

Size: 106 KB

9. Sample Small Business Plan

Sample Small Business Plan

10. Small Business Plan in PDF

Small Business Plan in PDF

Size: 341 KB

11. Small Commercial Business Plan

Small Commercial Business Plan

Size: 630 KB

What is a Small Business Plan?

A Small Business Plan is a document that people use to create a small business. This document provides a layout of the hows, whys, and whats of the company. It also ensures that the venture will be advantageous to both parties and will surely rack in funds to improve the business or reward its initiates.

What are the three main purposes of a business plan?

Business plans have a definite purpose. They exist for a reason. They’re not something that appears out of nothing for nothing. These documents exist for a reason, and they exist to answer these points.

The first purpose of a business plan is to offer a glimpse of a probability. It provides a need for a business and its following advantages. With the problem identified, the person, merchant, or businessman can then start to offer solutions to the problem, which in turn becomes business.

A business plan then goes on and describes the whole structure of how the business can start, grow, and expand. A business plan also creates a clear description of the company’s future by including its vision statement . Part of the description is the mission statement , which provides a sense of purpose to everyone working, as well.

Lastly, a business plan provides an analysis of its probabilities. That’s why it includes things such as marketing plans , operational plans , and financial plans . It analyzes the business through and through without missing anything important and relevant.

How to Create a Small Business Plan

Whether you like it or not, small businesses and startups need business plans, as well. Sometimes we think that only those medium to large corporations should do all the formalities while the lower spectrum should make things informal as it is. However, if you want to grow your business, you should practice now by creating a business plan, and to help you, we provided steps that you can use below.

Step 1: Create an Executive Summary

An Executive Summary is important to show the customer , client, or investor what you prepared. Why? Well, for one, an executive summary is like a short version of the whole business plan. By using this, you allow people to have a short-sight of the whole plan without providing the specific details that make the business work.

Step 2: Include Operational and Marketing Plans

What you need to add next are the operational and marketing plans that your company has. The Executive Summary is only the introduction after the cover page, while these plans are the chapters that people will be digesting. So make sure that it is using a proper format and has a clear outline.

Step 3: Include Your Organizational Structure

People don’t believe a paper. They trust people. That’s why you should put your organizational structure within the business plan. Make sure to make it as strategic as possible. You can make this into a strategic move by providing people details that strengthen their belief about this venture’s success.

Step 4: Clear Out the Financial Plan

If you’re using a sample or a template to create your business plan, you can actually check that a financial plan is always necessary. Why is it? Well, for one, you’re creating this business plan to gain more funds to help your business start off better. Even before this business plan, you may be created a business proposal for the same purpose, right? That’s why a financial plan is necessary.

What makes a good business plan?

Details. Yes, details are what separates a good business plan from the bad ones. It’s basic that people wanting to invest in your company needs assurance that they are not putting their money for nothing. That’s why a detailed business plan is much appreciated. That’s what a good business plan is like.

What is a startup business plan?

A startup business plan is a document that people with a startup business may use to create more avenues for fundraising, either through sponsorship, investment, and other means of support. Banks may also require to have an exceptional business plan before they allow any loans.

What should a business plan cover page look like?

A business plan cover page should be brief and precise. If you’re planning to start a coffee shop, it should at least make the investor or reader feel good about your business. If you can, make sure that it delivers an impression to the reader that makes them approve your investment or loan.

Letting go is sometimes difficult. However, with a proper and fully functional business plan, you can be sure that investors, banks, and sponsors will gladly let go of their funds and provide you with enough leeway to improve your business. Create an excellent business plan today, and you’ll see the fruit for yourself.

Twitter

Text prompt

  • Instructive
  • Professional

Create a study plan for final exams in high school

Develop a project timeline for a middle school science fair.

  • Disaster recovery planning and management

example of a small business plan pdf

Example disaster recovery plan for small businesses

Small businesses make significant investments in it infrastructure. they must protect those investments from unplanned and potentially destructive events with a dr plan..

Paul Kirvan

  • Paul Kirvan

Technology disaster recovery plans are necessary for businesses of every size. A small business disaster recovery plan protects and recovers critical IT infrastructure assets after a disruptive event.

DR plans provide step-by-step procedures for recovering disrupted systems and networks, helping them return to normal operations. The goal of these processes is to minimize any negative impacts to company operations. DR plans are essential for ensuring that a business can continue to deliver its products and services in the aftermath of a crisis.

The scale and details of a small-to-medium business ( SMB ) DR plan are typically less complex than those for a large enterprise but no less necessary. The key is to have the resources and procedures for recovering critical systems, networks and data the organization needs to function.

Included in this article is an example disaster recovery plan for small business. This template is a solid first step that can facilitate the initiation and completion of an IT DR plan. The structure of this article and the template is consistent with established national and international standards for IT disaster recovery .

Why create a DR plan specifically for small business?

Regardless of the type and size of the business, a DR plan provides a structured approach for responding to unplanned incidents that threaten an IT infrastructure. These can include threats to software, networks, processes and people.

Small business disaster recovery template.

Protecting an organization's investment in its technology infrastructure and its ability to conduct business are the key reasons for implementing an IT DR plan. Considering that businesses of any size depend on technology, DR plans should be on every CIO's short list. Support from senior management is the primary starting point for a small business DR plan, especially with funding and a project budget .

Get started with goals and analyses

Once management approval has been received to develop a DR plan, IT and DR teams should begin by completing a risk assessment to identify potential threats to the IT infrastructure. A risk assessment can also be used to identify potential vulnerabilities and single points of failure that could cause a disruption or outage.

The goal of a risk assessment is to determine which infrastructure elements are most at risk to the organization's business. For a small business with less than 100 employees, this could be any hardware in the data center, key applications the business uses, and networking resources. If the organization uses external cloud resources, the assessment should consider risks that might affect their ability to recover from an incident.

When an incident -- internal or external -- negatively affects the IT infrastructure, the business could be compromised, resulting in loss of business and reputational damage. Identifying risks and threats to the infrastructure is a key activity. For smaller organizations with fewer resources, attention to detail is critical.

It might be advisable to conduct a business impact analysis (BIA), which identifies the most important activities the organization performs. BIAs also correlate the key functions with the technologies needed to support them. This information, coupled with data from the risk assessment, results in a DR plan design that focuses on protecting the most essential systems and functions.

What do you need for a DR plan?

It is essential to have the right players during the planning process as well as a team ready to respond to system disruptions. Coordination with business unit leaders, particularly those who are responsible for the mission-critical functions, helps zero in on the technology requirements needed to sustain business operations. Senior leaders define recovery time objectives and recovery prioritization.

The DR planning process identifies critical IT systems and networks; links them to mission-critical business functions; prioritizes recovery times; and delineates the steps needed to restart, reconfigure, and recover operations.

A comprehensive IT DR plan also includes relevant supplier contacts and sources of expertise for recovering disrupted systems.

In today's business environment, both large and small businesses use cloud-based services to supplement existing IT resources. Data storage is a key use for cloud services, and many cloud vendors offer DR services of their own. The flexibility and relatively low cost of cloud DR make it a good option for small businesses.

In addition to securely protecting data, databases and applications, hardware devices must also be protected in a DR plan. Having one or two spare servers ready to use if an existing server fails is one way to minimize the consequences of a device failure. Backup power, such as uninterruptible power systems , is also essential.

Considering how much small business technology can be deployed today from hosted sources, one could make the argument that in-house DR is unnecessary for SMBs. Such a decision should be carefully made and in consultation with third-party resources to make sure they can support the technology needs of a business.

Limitations and benefits of a DR plan

Among the less tangible benefits of a DR plan is peace of mind. Aside from that, it is good to know how to manage disruptions to IT systems and return them to normal. In situations where the technology is on site, a DR plan -- even if it is only a few pages of who to call and what systems to fix first -- is far better than having no plan at all.

By contrast, SMBs using hosted systems for most of their infrastructure will still need to know who to call, what to say, and how to work on an interim basis while the third party fixes operations.

One of the key activities to perform with a DR plan is a periodic test . This will determine if the right systems are being addressed and the recovery steps have been validated. Periodic testing ensures that backup systems and data are accessible, and the organization has contact information for all necessary parties, within and outside the organization.

Regrettably, testing is perhaps the one activity most SMBs fail to perform, and it increases the risk of damage from a disruptive event.

Another challenge with DR plans is keeping them up to date. Changes in technology, installation of new patches, changes to storage devices, updates to key applications and other events should be added to DR plans but often are not.

Additional resources to develop an IT DR plan

In addition to the plan template attached to this article, the National Institute for Standards and Technology Special Publication 800-34, Contingency Planning for Information Technology Systems , is a helpful resource for building a DR plan.

This standard covers several areas of DR organizations can include in a plan. Helpful additions from this standard might include the following:

  • Add a vulnerability assessment component to the risk assessment to identify and address any potential weak points.
  • Identify preventive controls that reduce the effects of system disruptions and can increase system availability and reduce life cycle costs.
  • Conduct plan testing, training and exercising to improve plan effectiveness and overall company preparedness.
  • Consider the plan as a living document to be reviewed and updated regularly to remain current with system changes and business requirements.

SMB considerations

While this article addresses disaster recovery from a general perspective, the SMB template is designed to be flexible yet comprehensive enough to address the key business and technology issues an organization might face in a disaster. An SMB might decide that the focus is recovering critical system and network resources. As such, other sections of the template can be omitted.

Staffing can be a challenge in an SMB. In some organizations, there might be only one or two employees who can lead a recovery effort. Organizations with a one- or two-person IT department might be challenged to respond in an incident.

It might be necessary to consolidate DR plan data and procedures into a one- or two-page document. As long as emergency contacts are up to date for crisis communications , procedures are current, and backup resources are in place, SMBs can likely make it through all but the most devastating events.

How to use the template

The included template is designed to be flexible for most SMBs, and users can delete sections that don't apply to their business. Key sections to review include emergency contacts, recovery and restoration procedures, and any other activities needed to return the IT infrastructure to normal.

Following is a summary of the plan template and its sections:

  • Information Technology Statement of Intent . This sets the stage and direction for the plan.
  • Policy Statement. It is important to include an approved statement of the organization's policy regarding the provision of disaster recovery services.
  • Objectives. These describe the main goals of the plan.
  • Key Personnel Contact Information. Key contact data should be included early in the plan. It is the information most likely to be used right away and must be easy to locate.
  • Plan Overview. This describes basic aspects of the plan.
  • Emergency Response . This describes what needs to be done immediately following the onset of an incident.
  • Disaster Recovery Team . This lists members and contact information of the DR team.
  • Emergency Alert, Escalation and DR Plan Activation. These list steps to take through the early phase of the incident, leading to activation of the DR plan.
  • Media. This includes tips for dealing with the media during and after a crisis.
  • Insurance. This summarizes the insurance coverage associated with the IT environment and any other relevant policies.
  • Financial and Legal Issues. This lists actions to take for dealing with financial and legal issues.
  • DR Plan Exercising. This underscores the importance of DR plan exercising.
  • Appendix A – Technology Disaster Recovery Plan Templates. This includes sample templates for a variety of technology recoveries. For some organizations, these templates might be sufficient by themselves as DR plans.
  • Appendix B – Suggested Forms. These are ready-to-use forms that will facilitate the plan completion.

Paul Kirvan is an independent consultant, IT auditor, technical writer, editor and educator. He has more than 25 years of experience in business continuity, disaster recovery, security, enterprise risk management, telecom and IT auditing.

Dig Deeper on Disaster recovery planning and management

example of a small business plan pdf

Disaster recovery in healthcare: Free plan template and overview

PaulKirvan

disaster recovery (DR) test

JamesMiller

disaster recovery plan (DRP)

KinzaYasar

What is BCDR? Business continuity and disaster recovery guide

JohnMoore

Proxmox has officially entered the virtualization platform conversation. The addition of Veeam backup support provides smaller ...

EQT buys a majority stake in Acronis but will likely be hands off for the foreseeable future, according to Acronis CEO Ezequiel ...

New offerings from Microsoft provide a cloud backup and recovery service for its popular Microsoft 365 with an API enabling other...

Take a deep dive into the costs of Microsoft Azure cloud storage across several different types, including Blob Storage and Files...

Industry experts look back on the expanded FMS 2024, weighing in on the big takeaways and what discussions say about the future ...

This article discusses how products are judged for the TechTarget Storage Products of the Year awards.

CISA, the FBI and the Office of the Director of National Intelligence attributed a recent hack-and-leak attack on former ...

Data is one of the most important assets in any organization. To truly protect it, you need a DDR strategy. Here's what you need ...

Does your organization need every cloud security platform and service currently in use? Tool consolidation can reduce the chances...

The next U.S. president will set the tone on tech issues such as AI regulation, data privacy and climate tech. This guide breaks ...

A challenge companies are facing while preparing for compliance with climate risk reporting rules is a lack of consistency among ...

Key leadership decisions like poor architecture to rushed processes can lead to technical debt that will affect a company ...

More From Forbes

Competitive advantage: the key to business success.

Forbes Communications Council

  • Share to Facebook
  • Share to Twitter
  • Share to Linkedin

Ross Kernez is Director of Search Marketing at HPOne, Mentor at Starta Ventures, and Founder of SEOMeetup.

Achieving and sustaining a competitive advantage is essential for success and long-term viability. A competitive advantage is what sets an organization apart from its competitors, allowing it to generate greater sales or margins and retain more customers. This advantage stems from various sources, including cost structure, product offerings, market positioning and customer service.

Competitive advantage, in its essence, is what makes an organization unique, compelling and more successful than its rivals. Whether through innovation, cost leadership, customer service or brand strength, it's the unique mix of attributes and execution that sets a company apart.

Before I dive into the ins and outs of competitive advantage, I would like to highlight the importance of this topic with a real-world example I encountered two years ago when I was called in to consult with a company that will remain anonymous.

When consulting with any client, one of the first steps I always take is to distribute detailed surveys to both past and existing customers. It's a method that uncovers invaluable insights. In this one particular instance, these surveys revealed a common customer service issue not only within the firm I was advising but others in that industry as well: Customers frequently felt their needs were not being understood or adequately addressed.

Realizing the gravity of this issue, I saw a unique opportunity to establish a competitive advantage. We set out to transform the firm's customer service approach. We started by thoroughly training the customer service team in active listening and empathy. We also customized the CRM system to better track and respond to customer queries. Regular follow-up surveys were then conducted to ensure that the changes were effectively meeting customer needs.

This proactive approach led to a remarkable turnaround. Our customer satisfaction scores soared, and the firm began to stand out in an industry where others were still struggling with similar issues. By addressing a problem that was pervasive and largely ignored by competitors, we were able to position the firm as a leader in customer service, significantly enhancing its competitive advantage.

Understanding Competitive Advantage

Competitive advantage refers to any characteristic that allows a company to outperform its rivals. This can be achieved through several means, such as offering lower prices, providing superior quality, innovating new products, or delivering exceptional customer service. The ultimate goal is to create a unique and sustainable position in the market that competitors cannot easily replicate.

Types Of Competitive Advantage

There are three primary types of competitive advantage that come from Michael Porter's important 1985 book Competitive Advantage: Creating and Sustaining Superior Performance :

  • Cost Leadership: The focus here is on becoming the industry's most cost-effective producer. Businesses that attain cost leadership can provide products at the most competitive prices, appealing to budget-conscious customers in the market.
  • Differentiation: This involves making products or services different from and more attractive than those of the competition. Differentiation can be based on product design, brand image, technology, features, customer service or dealer network.
  • Focus Strategy: Focus strategies involve concentrating on a narrow market segment and tailoring offerings to the needs of that particular market, thus achieving dominance in that niche.

Porter showed us how companies can stand out from their competitors. These strategies, known as "generic strategies," help businesses find their special place in the market. They can be the cheapest offer, a unique angle (exclusivity) or focus on a specific group of customers. Porter's ideas are useful for companies to understand how to be successful for the long haul.

Sustaining Competitive Advantage

Achieving a competitive advantage is one thing; sustaining it is another. It requires constant vigilance, adaptation and improvement. Companies must continuously monitor market trends, customer preferences, and competitors' actions and be ready to adjust their strategies accordingly.

The Role Of Technology

In today’s digital age, technology plays a crucial role in gaining and maintaining a competitive advantage. Digital technologies—such as AI, big data analytics and IoT—can help businesses optimize operations, enhance customer experiences, and create innovative products and services.

In the example I gave earlier, we used AI, specifically an LLM, to develop surveys that would ask relevant questions that would provide the information we needed most. We then harvested all the data accumulated from the surveys and fed this into the LLM to find common problems and ideate a plan of action on how we could improve the failing customer service.

Competitive Advantage In Different Industries

The pursuit and maintenance of a competitive advantage are much more than a mere business tactic; it's a vital strategy that ensures a company's survival and prosperity in an intensely competitive market. It's about understanding and capitalizing on what makes your business unique and valuable to your customers. Whether it's through unmatched efficiency, groundbreaking innovation, unparalleled customer service or a powerful brand, a competitive advantage is a multifaceted and dynamic asset.

However, it's essential to recognize that competitive advantage is not a static achievement. It requires constant nurturing, adaptation and reinvention. In an era marked by rapid technological advances, evolving consumer preferences, and the globalization of markets, companies must be vigilant and agile . They must continually scan the external environment for changes and opportunities, invest in new technologies, innovate continuously and remain customer-focused to stay ahead of the curve.

Moreover, the challenge of maintaining a competitive edge in different industries underscores the importance of a tailored approach. What works as a competitive advantage in one industry might not apply to another. Therefore, companies must develop a deep understanding of their industry dynamics, customer needs and competitive landscape to craft a unique and effective strategy.

Finally, the journey toward achieving and sustaining a competitive advantage is ongoing and demanding. It requires not just the right strategy but also a commitment to a culture of continuous improvement and adaptation. By staying committed to these principles, businesses can not only secure a competitive edge but also ensure their long-term growth and success in an increasingly competitive and globalized business world.

Forbes Communications Council is an invitation-only community for executives in successful public relations, media strategy, creative and advertising agencies. Do I qualify?

Ross Kernez

  • Editorial Standards
  • Reprints & Permissions
  • Skip to Main Content
  • Skip to Footer

Forms, Samples and Fees

BizFile

Over 140 Business Filings, Name Reservations, and Orders for Certificates of Status and Certified Copies of Corporations, Limited Liability Companies and Limited Partnerships available online .

The Secretary of State offers two options for submitting business entity filings depending on your entity and filing type. 

1. File Online - Fastest Service

Online Filing - https://bizfileonline.sos.ca.gov/

The business entity filings can be submitted directly online .

2. File by Mail or In Person  

All business forms can be submitted by mail or in person. Locate the form   that you would like to submit and follow the instructions. Information regarding our address and business hours can be found on the  Contact Information - Business Entities  webpage.

Locate Your Form

  • Corporations - California (Domestic)
  • Corporations - Foreign (Out-of-State or Out-of-Country)
  • Corporations - Statement of Information
  • Limited Liability Companies - California (Domestic)
  • Limited Liability Companies - Foreign (Out-of-State or Out-of-Country)
  • Limited Liability Companies - Statement of Information
  • Limited Partnership - California (Domestic)
  • Limited Partnership - Foreign (Out-of-State or Out-of-Country)
  • General Partnership
  • Limited Liability Partnership
  • Other Business Filings
  • Business Records

Related Links

  • Legislation
  • California Codes
  • California Regulations
  • Private Service Companies

Receive Updates

Advertisement

Supported by

Harris Plans to Ban Grocery ‘Price Gouging.’ What Does the Evidence Say?

Price increases when demand exceeds supply are textbook economics. The question is whether, and how much, the pandemic yielded an excess take.

  • Share full article

Produce shelves at a grocery store, with carrot bunches, bags of potatoes, leafy greens and other items.

By Jim Tankersley and Jeanna Smialek

Reporting from Washington

Vice President Kamala Harris’s economic agenda for her presidential campaign features an argument that blames corporate price gouging for high grocery prices.

That message polls well with swing voters. It has been embraced by progressive groups , which regularly point to price gouging as a driver of rapid inflation, or at least something that contributes to rapid price increases. Those groups cheered the announcement late Wednesday that Ms. Harris would call for a federal ban on corporate price gouging on groceries in an economic policy speech on Friday.

But the economic argument over the issue is complicated.

Economists have cited a range of forces for pushing up prices in the recovery from the pandemic recession, including snarled supply chains, a sudden shift in consumer buying patterns , and the increased customer demand fueled by stimulus from the government and low rates from the Federal Reserve. Most economists say those forces are far more responsible than corporate behavior for the rise in prices in that period.

Biden administration economists have found that corporate behavior has played a role in pushing up grocery costs in recent years — but that other factors have played a much larger one.

The Harris campaign announcement on Wednesday cited meat industry consolidation as a driver of excessive grocery prices, but officials did not respond on Thursday to questions about the evidence Ms. Harris would cite or how her proposal would work.

There are examples of companies telling investors in recent years that they have been able to raise prices to increase profits. But even the term “price gouging” means different things to different people.

We are having trouble retrieving the article content.

Please enable JavaScript in your browser settings.

Thank you for your patience while we verify access. If you are in Reader mode please exit and  log into  your Times account, or  subscribe  for all of The Times.

Thank you for your patience while we verify access.

Already a subscriber?  Log in .

Want all of The Times?  Subscribe .

IMAGES

  1. FREE 26+ Sample Small Business Plan Templates in Google Docs

    example of a small business plan pdf

  2. Small Business Plan Templates

    example of a small business plan pdf

  3. FREE 26+ Sample Small Business Plan Templates in Google Docs

    example of a small business plan pdf

  4. FREE 31+ Simple Business Plan Templates in PDF

    example of a small business plan pdf

  5. Free Printable Simple Business Plan Template

    example of a small business plan pdf

  6. 6 Free Business Plans

    example of a small business plan pdf

COMMENTS

  1. Free PDF Business Plan Templates

    Lean Business Plan Template PDF. This scannable business plan template allows you to easily identify the most important elements of your plan. Use this template to outline key details pertaining to your business and industry, product or service offerings, target customer segments (and channels to reach them), and to identify sources of revenue.

  2. Download Free Business Plan Examples

    What You'll Get: A complete business plan Unlike other blank templates, our business plan examples are complete business plans with all of the text and financial forecasts already filled out. Edit the text to make the plan your own and save hundreds of hours. A professional business plan template All 550 of our business plans are in the SBA-approved format that's proven to raise money from ...

  3. Free Business Plan Template (2024)

    A fill-in-the-blank business plan built for small businesses. Download Business Plan Template. Sample Plans. ... This business plan template includes definitions, guidance, and examples for every business plan component needed to start, fund, and grow your business. ... (doc.x), or as a free business plan PDF. You only have to provide your ...

  4. PDF BUSINESS PLAN

    CONFIDENTIAL Page 14 FILL-IN-THE-BLANK SMALL BUSINESS PLAN TEMPLATE DISCLAIMER Any articles, templates, or information provided by Smartsheet on the website are for reference

  5. Sample business plans

    10 steps to start your business; Plan your business. Market research and competitive analysis; Write your business plan; Calculate your startup costs; Establish business credit; Fund your business; Buy an existing business or franchise; Launch your business. Pick your business location; Choose a business structure; Choose your business name ...

  6. 14 Business Plan Examples & Samples to Write Your Own [2024]

    Download or view 14 business plans examples/samples, vetted by our MBA business plan writers. Download in PDF format or read like a book. These real business plan samples would help in writing your own business plan. Download Pack of 14 Business Plan Examples FREE.

  7. Free Small Business Plan Templates

    Use this small business plan sample template to draft the subsections and headings of the contents of your plan. This template provides editable sample text that shows you how to organize and create a ready-to-be-implemented business plan. This sample template helps remove the guesswork of what to include in a small business plan.

  8. How to Create a Business Plan: Examples & Free Template

    Tips on Writing a Business Plan. 1. Be clear and concise: Keep your language simple and straightforward. Avoid jargon and overly technical terms. A clear and concise business plan is easier for investors and stakeholders to understand and demonstrates your ability to communicate effectively. 2.

  9. PDF Example Business Plan

    the Business it is agreed that the Recipient undertakes to the Business to treat as confidential the Business Plan and all information in any medium or format (whether marked "confidential" or not) whether in writing or oral which the Recipient receives during the relationship from the Business ( Confidential Information ). 2. The Recipient ...

  10. How to Write a Business Plan: Guide + Examples

    Most business plans also include financial forecasts for the future. These set sales goals, budget for expenses, and predict profits and cash flow. A good business plan is much more than just a document that you write once and forget about. It's also a guide that helps you outline and achieve your goals. After completing your plan, you can ...

  11. 20+ Free and Editable Simple Business Plan PDF Templates

    Strategic Plan Template. Focus on the future and keep your company moving forward with Jotform's Strategic Plan Template. Simply fill in the attached form with your company overview, delve deeper with a SWOT analysis, and finish off by determining your strategic goals, actions, and financial plans. Our fully-customizable template converts ...

  12. Free Business Plan Templates for Startups & Businesses

    Step 2 - Describe Your Company's Team. A professional business plan will include a statement about your company's team and management. Describe your startup's legal structure. After that, you can insert a chart to show the hierarchical structure of your company.

  13. PDF Free Business Plan Template PDF

    Growthink's business plan template is a comprehensive guide to help entrepreneurs and business owners create a professional and effective plan for their companies. NOTE: The following template is the FREE version of Growthink's Ultimate Business Plan Template. Much of the information from the paid version, including the integrated financial ...

  14. 400+ Business Plan Examples to Inspire Your Own [2024 ]

    Sample business plan format Following is the standard business plan format you must consider while drafting a comprehensive business plan. Executive Summary: A high-level overview of your business plan.; Company Overview: An in-depth and detailed description of your small business, its fundamental elements, and future goals.; Market Analysis: A detailed description of your industry with the ...

  15. PDF HOW TO WRITE A BUSINESS PLAN

    Start with a cogent and concise one sentence statement of the business idea. A sentence that is so clear and appealing that the reader can immediately visualise or 'see' the business. You can then go on to describe: The market at which you are aiming. The specific benefits offered by your product or service.

  16. Write your business plan

    A good business plan guides you through each stage of starting and managing your business. You'll use your business plan as a roadmap for how to structure, run, and grow your new business. It's a way to think through the key elements of your business. Business plans can help you get funding or bring on new business partners.

  17. Free Simple Business Plan Templates

    Download Simple Small-Business Plan Template. Word | PDF. This template walks you through each component of a small-business plan, including the company background, the introduction of the management team, market analysis, product or service offerings, a financial plan, and more. This template also comes with a built-in table of contents to ...

  18. 6 Free Startup

    Free and premium plans. Operations Hub. Operations software. Free and premium plans. Commerce Hub. B2B commerce software. Free and premium plans. A collection of professionally designed Startup | Business Plans templates available for PDF. Download, customize, and send in minutes.

  19. Business Plan Templates Free (Download Word & PDF)

    Simple Business Plan Template. This template guides you step by step through all the elements of a small business plan, covering areas like the company's history, introducing the management team, conducting market analysis, presenting product or service details, outlining financial projections, and more. Additionally, it includes a pre-built ...

  20. 550+ Sample Business Plan Examples to Inspire Your Own

    The business model canvas is a one-page template designed to demystify the business planning process. It removes the need for a traditional, copy-heavy business plan, in favor of a single-page outline that can help you and outside parties better explore your business idea. The structure ditches a linear format in favor of a cell-based template.

  21. Simple Business Plan Template (2024)

    This section of your simple business plan template explores how to structure and operate your business. Details include the type of business organization your startup will take, roles and ...

  22. Small Business Plan

    Step 2: Include Operational and Marketing Plans. What you need to add next are the operational and marketing plans that your company has. The Executive Summary is only the introduction after the cover page, while these plans are the chapters that people will be digesting.

  23. Example disaster recovery plan for small businesses

    Included in this article is an example disaster recovery plan for small business. This template is a solid first step that can facilitate the initiation and completion of an IT DR plan. The structure of this article and the template is consistent with established national and international standards for IT disaster recovery.

  24. Competitive Advantage: The Key To Business Success

    Competitive advantage, in its essence, is what makes an organization unique, compelling and more successful than its rivals. Whether through innovation, cost leadership, customer service or brand ...

  25. Forms, Samples and Fees :: California Secretary of State

    2. File by Mail or In Person . All business forms can be submitted by mail or in person. Locate the form that you would like to submit and follow the instructions.Information regarding our address and business hours can be found on the Contact Information - Business Entities webpage.

  26. Kamala Harris Blames 'Price Gouging' for Grocery Inflation. Here's What

    She applauded Ms. Harris's plan to combat grocery price gouging. Mr. Furman, by contrast, said there was a risk that policies meant to curb corporate price gouging could instead keep the economy ...