reflective essay on transformational leadership

Transformational Leadership Essay

Introduction.

In any organization, the focus is based on yielding high profits. The key to this lies in the leader, who in turn inspires the staff. Leadership in an organization is usually classified into different categories based on the style the leader uses.

Different leadership styles are used to attain desired goals, but Bass (2006) pointed out in his work that the secret to an organization that is effective in achieving its goals lies in the use of transformational leadership. A leader usually uses power and influence to exercise authority. In transformational leadership, however, the idea is to emphasize influence to manage the teams and bring them aboard to understand the leader’s vision.

What Is a Transformational Leader?

Transformational leadership can be defined as implementing new ideas through adopting a more flexible and universal method of influencing and continually ameliorating those around them. This type of leadership calls for the leader and the staff to improve one another’s motivation levels.

Motivational leaders bravely work towards making the staff realize the need for higher ideas and their vision for the organization’s future. Transformational leaders naturally role model their followers and pass their enthusiasm by clearly letting them visualize their ideas and what he is doing, and by outlining their genuine personal beliefs, he shows the followers that he has these values. Transformational leaders can achieve these results by possessing certain qualities and characteristics.

Transformational leaders understand their abilities and confidently stand firm on their beliefs. Confidence in their abilities keeps them motivated and helps them connect emotionally to the organization. They have high levels of self-determination, which helps them attain a sense of direction for the organization and, in turn, influence the followers, and together they propel the organization in the right course.

They possess self-drive, which helps them to visualize themselves as achievers who do not have to rely on luck to achieve good results. It is this understanding of self that helps them to transform those around them (Chammas, 2010).

Another characteristic of effective transformational leaders is seen in their ability to understand those around them and particularly those under them. Transformational leaders carefully understand and purposefully influence and motivate the staff to understand the goals. Together, they are working toward attaining that goal since he assists them in realizing its intended worth.

This requires the transformational leader to have the right communication skills to relay their vision to the point of winning the willingness of the followers such that they, too, are excited and have the drive to achieve the desired change. Transformational leader fully understands what they hope to achieve, and the process of carefully relaying the intent to the followers requires idealized influence, which ensures the followers are not resistant to the idea.

To do so, the leader must also be willing to actively involve them in chatting the way forward towards attaining the goal. After they agree on the right course of action, the transformational leader again provides inspirational motivation to keep them going and excite their minds to have the urge to achieve the task.

After the transformational leader purposefully develops the ideas and effectively influences the staff to yearn to attain the goal, it only marks the beginning of the process. The work of the transformational leader is to keep the staff focused on the vision continually, help them stick to the agreed course of action to attain the vision, and continually be actively involved in influencing more and more colleagues to support the vision.

The importance here is to make sure that the staff clearly understands the vision the leader has for the organization’s future and make sure that they will support the course and keep abreast with the importance of the task even in years to come. The staff should not just be involved in doing their assigned job but engage in the job because they realize the importance of the outcome of the job.

The last characteristic of transformation leadership is a combination of three qualities requiring the transformational leader to think outside the box. According to Chammas (2010), a transformational leader is not afraid to evaluate the organization’s traditions and make changes without interfering with its core business.

This requires that they come up with innovative and creative ways that align with their vision for the organization. In their pursuit of change, they are seen as ignoring the present and yearning for a better future. A factor that works with this is their willingness to embrace innovations and ideas.

The transformational leader encourages others to develop new methodologies and innovations that align with attaining the vision. They do so as to keep abreast with the changing times and to demonstrate that they understand that new challenges in the future need new solutions.

Therefore, they encourage suggestions and offer appraisals for the best ideas. The third point on the same is that the transformational leader takes up their role as the advisor and the guide of the team. Their role here is to assist the whole team through the operations. This requires that they understand that each individual has their own personal strengths and weaknesses in given areas.

The leader also considers the individual’s level and will to adjust to new ideas. By understanding the readiness levels, the leader can establish the right timing for implementing the new ideas so that the resistance is minimal. The ability to forge ahead and achieve a new, transformed organization depends on the transformational leader’s influence levels on the staff and developing them in the areas needed to achieve a new organization.

Transformational leadership has proven effective by far compared to other leadership styles. This is due to its influential nature that seeks to have both the leader and the follower develop each other, and together they work towards attaining a vision and, in turn, a new organization.

The benefits of adopting transformation leadership are clearly felt in the outcomes. Transformation leadership increases the influence at the topmost leadership level. This, according to Cox (2010), is because transformational leaders act as role models to other employees in the organization and hence are obeyed, and their method of dealing with people is respected. The result is an organization where there is solid unity between the leader and the employees, giving rise to an atmosphere of mutual trust and effective communication.

This means that the executive is given a hearing by other staff. Therefore the implementation of ideas is fast, and the environment at the workplace is not tense or hierarchical. This is because more emphasis is placed on developing each other instead of arguing about bureaucracy. The leader concentrates on guiding the staff through the vision instead of spending most of the time trying to unite opposing groups in an organization. Results are achieved quickly once all the staff are on board and working passionately.

Another benefit of transformational leadership is seen in how the leader oozes the charisma and excitement they have to perform their duty. The rest of the staff can read clearly the leader’s aspirations, and consequently, they follow in trying to achieve the vision too. The energy possessed by transformational leaders is said to be a major contributor to the other staff’s willingness to join in because they are inspired by their leader’s genuine vision of taking the organization to a whole new level.

A successful and effective organization is able to be realized through two important aspects; a leader who has a clearly defined vision for the organization and staff who have the will to assist and work together towards the realization of that goal. Transformational leaders are enthusiastic about their vision and through their ability to bring other staff on board, realizing the vision becomes very easy and hence a successful and effective organization (Cox, 2010).

A major benefit of transformational leadership is how it can guide the employees bit by bit in achieving a change in the organization. They do this by gradually explaining and influencing the employees and taking them through the step-by-step process of attaining the desired change.

They can visualize the changes the organization should hope to achieve, e.g., introducing a new product, new operating methods, new technology adjustments, etc. They then embark on a mission to carefully engage the employees to understand their feelings toward the desired change. According to Xenitelis (2010), they do this by employing tactical approaches to reveal their thoughts on the same and involve them directly in defining the desired change.

They then attempt to make that necessary adjustment to make the employees clearly understand why the change is important and what it hopes to achieve. After the necessary change is made to propel the vision, the transformational leader then guides the process and ensures that everyone is on board. The leader keeps a constant check by evaluating the process as it continues and hence makes the necessary changes.

This step-by-step engagement of the process proves very successful and is the most effective way for the organization to realize changes. It is also an effective way of avoiding resistance to change which is usually a major hindrance to organizational progress. Its effectiveness is seen especially when the organization wishes to launch a new product or desires to make a complete change in its operating processes (Xenitelis, 2010).

Employees in an organization led by a transformational leader always feel the challenge to keep their energies going because they are inspired by the leader. This fosters a feeling of taking one’s duties and responsibilities personally and yearning to perform one’s tasks to the best of their abilities. This sort of inspiration by the transformational leader encourages the employees to come up with new ways of doing things.

Creativity and innovativeness amongst the employees are encouraged, which, in turn, brings out the individual’s full potential while still addressing the issue of self-development. The benefits of such a working environment trickle down to the organization, which has employees with self-fulfillment and give their best, and their creative input is enjoyed; hence the organization’s effectiveness is realized (Stewart, 2006).

Bass, one of the pioneers of transformational leadership, pointed out that the application of this style of leadership helps the employees push their abilities to levels they never thought they could reach. In addition to transformational leadership uniting and ensuring people agree Bass pointed out that it fosters a working culture where moral force flourishes, and therefore the level of employee turnover is kept at a minimum.

Employees who understand that the organization they are working for encourages them to give their creativity and allows them to develop to levels they never thought they could achieve are likely to stick with the organization for long. The benefits of such a working culture are realized in the organization’s success in achieving its vision since the costs associated with employee turnover and retention are cut, as well as the benefits of developed and satisfied employees (Bass, 2006).

Transformational leadership brings forth culture and climate in an organization whereby success is bound to prosper. When a transformational leader takes into consideration the abilities and needs of each employee individually and shares their genuine vision clearly and elaborately, it brings forth a culture of honesty and receptiveness.

The employees feel that their input is respected and credit awarded for their ideas. This, in turn, gives rise to a working environment where there is job satisfaction, and consequently, due to the absence of commotion, the environment is stress-free.

The employees are always in high spirits, and their motivation to work hard is on top; hence they freely express their abilities to improve in certain areas, and the areas where they are strong are emphasized. An organization’s success is bound to be realized in such a stress-free working culture with high motivation levels. Job satisfaction is high and personal abilities are given consideration.

Transformational leadership is beneficial in that it can help an organization cut costs. Through the transformational leader’s ability to connect with the employees and give them a chance to understand the task at hand, including allowing their ideas and creativity, job satisfaction is achieved, which means employees do not feel the need to leave the organization hence the reduced employee turnover. This, in a major way, saves the organization high costs associated with losing employees and having to employ new ones.

In a transformational leadership organization, the employees are given a chance to concentrate on areas they are strong in; hence, the unnecessary costs of training the employees in unfamiliar areas are reduced. This also goes for the fact that the employees are given a chance to develop, and as they work harmoniously, they teach each other by sharing ideas. Hence, in-training employees is unnecessary in most cases (Stewart, 2006).

Transformational Leadership: Conclusion

In conclusion, effectiveness in an organization highly depends on the leader’s ability to have a vision, build consensus with the employees, and adjust his leadership style to fit the vision and guide the whole team toward the desired direction.

Transformational leadership considers all this by having the leader clearly understand the direction he wants to propel the organization, influencing the employees, and making them understand how important the change is. Then together, they engage in the process.

Transformational leadership combines the right employees and the right motives. It inspires creativity and motivation in achieving a smooth flow of processes which, in the long run, ensures an effective organization that delivers its results and is consistent in achieving the desired changes.

Reference List

Bass, M. and Riggio, E. (2006) Transformational Leadership. New York, Routledge.

Chammas, A. (2010) Leadership Characteristics for Organizational Transformation Success, Transformational Leadership , vol. 12, no. 6, pp. 16-27.

Cox, R. (2010) The Benefits of Transformational Leadership . Web.

Stewart, J. (2006) Transformational Leadership: An Evolving Concept Examined through the Works of Burns, Bass, Avolio, and Leithwood , Canadian Journal of Educational Administration and Policy. vol. 27, no. 56, pp. 1-19.

Xenitelis, M. (2010) Transformational Leadership , Management. vol. 43, no. 12, pp. 11 -17.

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The Impact of Transformational Leadership in the Nursing Work Environment and Patients’ Outcomes: A Systematic Review

Line miray kazin ystaas.

1 Department of Health Sciences, School of Life and Health Sciences, University of Nicosia, Nicosia 1700, Cyprus

Monica Nikitara

Savoula ghobrial, evangelos latzourakis, giannis polychronis, costas s. constantinou.

2 Department of Basic and Clinical Sciences, Medical School, University of Nicosia, Nicosia 1700, Cyprus

Associated Data

The articles’ data supporting this systematic review are from previously reported studies and datasets, which have been cited. The processed data are available in Table 2 and in the reference list. Further information can be requested from the corresponding author.

Background: With the increasingly demanding healthcare environment, patient safety issues are only becoming more complex. This urges nursing leaders to adapt and master effective leadership; particularly, transformational leadership (TFL) is shown to scientifically be the most successfully recognized leadership style in healthcare, focusing on relationship building while putting followers in power and emphasizing values and vision. Aim: To examine how transformational leadership affects nurses’ job environment and nursing care provided to the patients and patients’ outcomes. Design: A systematic literature review was conducted. From 71 reviewed, 23 studies were included (studies included questionnaire surveys and one interview, extracting barriers and facilitators, and analyzing using qualitative synthesis). Result: TFL indirectly and directly positively affects nurses’ work environment through mediators, including structural empowerment, organizational commitment, and job satisfaction. Nurses perceived that managers’ TFL behavior did not attain excellence in any of the included organizations, highlighting the necessity for additional leadership training to enhance the patient safety culture related to the non-reporting of errors and to mitigate the blame culture within the nursing environment. Conclusion: Bringing more focus to leadership education in nursing can make future nursing leaders more effective, which will cultivate efficient teamwork, a quality nursing work environment, and, ultimately, safe and efficient patient outcomes. This study was not registered.

1. Introduction

Patient harm caused by errors in healthcare is the leading origin of morbidity and mortality internationally [ 1 ]. Researchers are linking adverse patient safety outcomes to a lack of effective leadership, while relational leadership styles, like transformational leadership, continue to be associated with reduced adverse patient outcomes [ 2 , 3 ]. Nursing is dynamic and requires inspiring and engaging leaders and role models. However, the development of nurse leaders is challenging for the nursing profession.

Currently, nurses face a burnout epidemic rooted mainly in the work environment influenced by excessive workloads and a lack of organizational support and leadership [ 4 ]. Maben et al. (2022) reported that nurses globally face a heightened vulnerability to mental health issues and suicide, surpassing other occupational groups, while the COVID-19 pandemic has exacerbated the existing challenges in their work environment, further intensifying the already demanding conditions [ 5 ]. The engagement in emotional labor within the nursing profession exposes practitioners to a notable susceptibility to experiencing burnout, moral distress, and compassion fatigue. Prior to the onset of the pandemic, the international cadre of nurses was already confronting considerable hurdles, encompassing prolonged duty durations, rotation schedules, inadequate staffing, and periodically arduous situations [ 5 , 6 , 7 ]. Throughout the pandemic, nurses encountered a range of stress-inducing factors, including managing heightened public expectations and pressure, adapting to new work responsibilities, facing elevated mortality rates, dealing with the infectious nature of COVID-19, experiencing psychosocial stress, confronting the scarcity of personal protective equipment, handling demanding job requirements, and contending with inadequate psychological support [ 8 ]. At the same time, scholars have found poor working conditions for nurses and inadequate staffing to predict adverse patient outcomes based on the low-quality nursing job atmosphere and the absence of appropriate leadership styles [ 9 , 10 ].

Safety issues in care, such as adverse events, medication errors, falls, and surgery mistakes, have plagued healthcare systems internationally for decades. Several investigations have acknowledged healthcare environments as high-risk with a lack of safety culture, causing long-delayed discharge, disability, or even death [ 2 , 11 ]. Inherently, the nursing profession and current healthcare climate are chaotic, and a positive safety culture has been proven to come from a creditable and visible leader who supports patient safety behaviors [ 12 ]. It is important to recognize that nurses have the highest patient interaction, making nurse leaders central catalysts to positively influencing patient safety culture to reach safer patient outcomes [ 13 , 14 ].

The quality of the nursing work environment is an indicator of nurse satisfaction. A leader who involves staff fosters teamwork, rewards good performance, and encourages motivation can impact the quality of work life [ 15 , 16 ]. The leadership style describes how the leader interacts with others and can be categorized into two main styles: task-oriented and relational [ 17 ]. Historically, leadership theories started with the Great Man Theory during the Industrial Revolution with strong hierarchical leader-centric decision making, focusing on command-and-control, productivity, and seeing the organization as linear, operating like a machine [ 18 ]. This leadership style model in healthcare is no longer sustainable, as proven by a lack of change and persisting patient safety issues. Researchers have found that healthcare innovation requires nonlinear and emergent social processes that result in improved organizational outcomes [ 19 ]. In recent years, the two relational styles, transformational and transactional leadership, have been explored through nursing literature and have become high profile in general healthcare research.

Transformational leadership is composed of four key components. Firstly, “idealized influence” involves the leader behaving as a robust role model toward followers, demonstrating a work ethic and strong values while preaching the organization’s vision, thereby winning the staff’s trust and confidence [ 20 ]. The second type of behavior is referred to as “inspirational motivation”. It includes creating a compelling and inspiring vision for the future and communicating it to followers through emotionally charged speeches, vivid imagery, and captivating symbols. This encourages followers to strive to reach this shared vision, thus creating a deeper level of commitment and higher performance [ 17 ]. The third type of behavior is called “intellectual stimulation”. Intellectual stimulation encourages followers to think outside the box and consider different approaches to everyday issues, enabling them to devise innovative solutions to these problems [ 21 ]. The final category of behaviors is “individualized consideration”, including coaching, helping followers achieve goals, and providing a supportive climate. By carefully listening, leaders can help fulfill those needs [ 22 ]. For instance, some followers might require explicit guidance regarding how to get a job done, while others require the provision of needed resources so they can figure out the solution on their own. Nonetheless, TFL’s four behaviors construct a transformational leader if performed consistently and are found to bring respect and admiration by followers [ 23 ].

1.1. Rational

Healthcare systems are globally facing a crisis, with nurse shortage being a perennial issue. Nurses have the highest patient interaction, making nurse leaders central catalysts in positively influencing patient safety culture to reach safer patient outcomes [ 13 ]. At the same time, negative nursing work environments cultivate dissatisfied nurses who are likely to suffer from emotional exhaustion or burnout because of ineffective leadership [ 14 ]. Amidst these challenges, there is growing recognition of the potential impact of transformational leadership in healthcare settings.

Transformational leadership is characterized by its focus on relationship-building, empowering followers, and emphasizing shared values and vision. This leadership style has been found to positively affect various industries and sectors, including healthcare. However, there remains a gap in knowledge regarding its specific effectiveness in healthcare settings. A comprehensive analysis of the potential benefits of transformational leadership in the healthcare context is warranted. This systematic review aims to address this gap by investigating the effectiveness of transformational leadership and its potential to create better working environments, ultimately leading to improved patient outcomes. We have identified a crucial area of inquiry that has not been thoroughly examined in the existing literature—a systematic review that delves into the relationship between transformational leadership and its effects on both the working environment and patient outcomes. We have identified a single literature review from the preceding decade (2002–2012) that focused on the efficacy of transformational leadership in relation to both work environments and patient outcomes [ 24 ]. Considering this, our current investigation is oriented towards delving into scholarly works spanning the subsequent decade (2012–2022), with the intention of comprehensively examining the evolving discourse on this subject matter. By exploring and synthesizing the current body of knowledge on this topic, our study will contribute valuable insights to the field, allowing healthcare organizations to better understand the impact of transformational leadership and make informed decisions regarding their leadership practices.

The significance of this research lies in its potential to shed light on a promising approach to address the pressing challenges faced by healthcare systems—nurse shortage and dissatisfaction—through effective leadership strategies. By providing evidence-based insights, this review seeks to guide healthcare leaders in adopting transformational leadership practices to create a positive work environment for nurses, reducing emotional exhaustion and burnout, and ultimately enhancing patient care and safety.

In conclusion, the dearth of research on the relationship between transformational leadership, work environment, and patient outcomes in healthcare settings highlights the necessity of this review. By examining the effectiveness of transformational leadership and its potential impact on nurses’ well-being and patient outcomes, our study aims to fill this critical gap in knowledge and contribute to the advancement of healthcare leadership practices.

1.2. Objective and Research Question

Having delineated the rationale and imperative for conducting this systematic review, our primary aim was to search, retrieve, and critically evaluate all pertinent studies centered around the concept of transformational leadership, with a particular focus on its efficacy in fostering an improved working environment for nurses and influencing patient outcomes comprehensively and systematically.

Our aim was to synthesize and analyze studies, and therefore, we used the PICo framework for studies to determine a research question. PICo is the simplest of the frameworks to use for qualitative questions; it stands for Population, Interest, and Context and can be used to find a range of primary literature. The Population in our study is nurses; the Interest is transformational leadership, working environments, and patient outcomes; and the Context is hospitals. Based on the PICo framework, we formulated our research question as follows: “What is the impact of transformational leadership on staff nurse work environments and patient outcomes?”

2. Methodology

To effectively accomplish our aim and investigate our research question, we utilized a systematic review approach following the guidelines outlined in the PRISMA 2020 statement [ 25 ]. The PRISMA 2020 checklist is available in Appendix A . In the subsequent subsections, we provide a comprehensive overview of our methodology.

2.1. Eligibility Criteria

Each of the chosen studies incorporated in this systematic review had to fulfill specific inclusion criteria, as outlined in Table 1 provided below.

Inclusion/Exclusion Criteria.

2.2. Information Sources and Search Strategy

We used the following databases to choose the articles: MEDLINE, CINAHL, and SCIENCE DIRECT. The search approach employed the Boolean operator OR between the keywords nurse, working environments, patients’ outcomes, and transformational leadership and comparable MeSH phrases. To refine the search, phrases with diverse meanings were joined using the Boolean operator AND. The search approach used on the EBSCO platform for the aforementioned databases is described in Table 2 We limited the search to journal articles in English with the full text available. However, numerous studies were rejected as they referred to other leadership styles than transformational leadership in addition to other healthcare settings than a nursing work environment.

Search approach.

* The asterisk in Ebsco platform wildcard in search finds words with a common root.

2.3. Selection of Studies Process

Two researchers (the first two authors) conducted independent searches, retrievals, and selections of studies, initially based on three primary criteria: (a) the presence of primary research, (b) the inclusion of transformational leadership as a topic, and (c) relevance to nursing care. Subsequently, additional criteria, such as peer-reviewed articles published in journals or conference proceedings, as well as the publication date, were employed for further refinement. Upon completing the initial selection process, the two researchers engaged in discussions and compiled a list of prospective articles. This list was shared with four other researchers, who collectively determined the final articles to be included in the review, making any necessary additions or removals as deemed appropriate.

2.4. Data Collection Process

The data from the selected studies were independently collected by two researchers. They extracted the components, items, statements, or competencies that had achieved consensus among experts during the final round of each study. Specifically, the following data from each study were extracted: title of the study, authors’ names, publication year, study design, tools, sample characteristics, and summary of main findings and results. Subsequently, the researchers thoroughly reviewed the extracted data multiple times and proceeded to code and identify overarching themes.

2.5. Synthesis Methods

The data were synthesized by content analysis, and the findings were categorized into themes. After carefully examining the results and findings section of a chosen article, an initial set of codes was created. These codes underwent further improvement as more articles were analyzed. Each line of text was assigned a code, and a code tree was utilized to identify emerging themes. From the interpreted meanings, sub-themes were derived and combined. These sub-themes underwent further analysis and were eventually condensed into a single overarching theme. Content analysis can aid in the identification and summarization of submerging key elements within a large body of data during the review process [ 26 ]. The themes of the effectiveness of TFL in the nursing environment were organized according to the content analysis suggested by Zhang and Wildemuth (2009) [ 27 ].

To ensure the validity of the results, a two-level quality assurance process was implemented. The authors of this paper independently followed the review procedure, including coding, categorization, revisiting the studies, and refining the codes and categories. Subsequently, they convened, engaged in discussions, refined the analysis, and finalized the results.

This review was conducted in accordance with the PRISMA statement ( Figure 1 ) [ 25 ], which provides a set of guidelines for conducting reviews and meta-analyses in a comprehensive and systematic manner.

PRISMA flowchart with the search strategy of the systematic review.

3.1. Studies Selection

The initial search process resulted in 71 articles related to transformational leadership. There were no duplications ( Figure 1 ), and therefore, 71 articles were included for advance screening. Fourteen (14) articles did not relate to nurses’ work environment and were omitted. Two researchers thoroughly reviewed the remaining 57 articles independently. From this process, 34 articles were excluded as they did not satisfy the criteria for inclusion. The final number of articles that met the criteria for inclusion was twenty-three (23).

3.2. Studies Characteristics

These 23 articles were conducted in various countries and assessed the effect of transformational leadership in a nursing clinical work environment. Most of the studies included a multifactor leadership questionnaire to evaluate nurses’ perceived effectiveness of transformational leadership (1–10, 13, 14, 16, 18, 19, 22, 23). Further information about the articles, such as author, year, tool, methodology, sample, and main results, is described in Table 3 below.

Articles Description.

3.3. Study Assessment

The quality of the articles included in this review was checked by the Joanna Briggs Institute Qualitative Assessment and Review Instrument Critical Appraisal Checklist. The Joanna Briggs checklist evaluates the methodological quality of a study while determining the possibility of an indication of bias in its conduct, design, and analysis. As can be seen from Table 3 , there were 21 cross-sectional studies (1–11, 13–19, 21–23), 1 descriptive–correlational study (12), and 1 qualitative study (20).

All the included studies largely adhered to the Joanna Briggs criteria, providing comprehensive and detailed descriptions of their respective methodologies and procedures Table 4 , Table 5 and Table 6 . However, it was observed that two of the cross-sectional studies did not explicitly outline any specific strategies to address the stated confounding factors. Nevertheless, as Dekkers et al. (2019) argue, confounding is not dichotomous but rather a continuum where varying degrees of confounding influence can exist [ 28 ]. Furthermore, in accordance with the Joanna Briggs guidelines, the qualitative study failed to disclose the researcher’s cultural or theoretical standpoint, as well as the potential influence of the researcher on the research process. It is worth noting that such omissions are common in qualitative studies, where the focus is on understanding the subjectivity of the participants and allowing their perspectives to emerge naturally.

JBI Critical Appraisal Checklist for Analytical Cross-Sectional Studies.

Risk of Bias Assessed by the Joanna Briggs Institute Critical Appraisal Checklist for Qualitative Study Results.

JBI Critical Appraisal Checklist for Studies Reporting Prevalence Data Results.

3.4. Results of Synthesis

Two major themes emerged, effectively addressing the research questions. Within each theme, several categories were identified, shedding light on the multifaceted nature of the topic under investigation. The themes and their corresponding categories were as follows.

Theme 1: Staff nurses’ work environment:

• Job Satisfaction and Organizational Commitment;
• Reduce Nurse Retention;
• Nurses’ Empowerment and Autonomy;
• Nurses’ Compliance with Safety Measures.

Theme 2: Patients’ outcomes:

• Patient Safety Culture;
• Reporting Adverse Events.

3.4.1. Job Satisfaction and Organizational Commitment

Various studies that investigated the mechanism of TFL detected its strong influence on employee attitudes and behaviors in nursing. Nurses’ work attitudes are reflected in their levels of job satisfaction and organizational commitment [ 29 , 30 ]. It was clear from the literature that TFL frequently positively influenced nurses’ work environment by indirectly increasing job satisfaction [ 31 , 32 , 33 , 34 ]. Employees’ positive perception of jobs and organization is revealed through job satisfaction [ 30 ]. Researchers link TFL and empowerment to the establishment of self-determination and competency, which is proven to impact job satisfaction, suggesting the direct relationship between nurse empowerment and nurse job satisfaction, enhancing the quality of the nurses’ work environment [ 9 , 32 ].

There is also evidence to construct a strong link between organizational commitment and job satisfaction. Interestingly, the statistics showed that nursing staff committed to their organization with a strong sense of loyalty and dependence also had higher levels of job satisfaction [ 29 , 33 ]. Further, higher levels of organizational commitment and job satisfaction were also associated with increased health status in the nurses [ 33 ]. More specifically, TFL was related to more excellent supervisor support, increasing job satisfaction among the nurses, and resulting in more significant organizational commitment [ 29 ]. In a study examining the effectiveness of TFL in the environment of elderly care, TFL was found to effectively strengthen the nursing staff’s sense of belonging to the organization, reducing their burnout. The clan culture established through TFL effectively influenced organizational commitment and job satisfaction, where the atmosphere of a home culture created within their work environment promoted the intrinsic values of nursing staff while improving cohesion between the nurses and the quality of care [ 33 ]. However, TFL was found to have a direct positive effect on organizational commitment [ 33 , 35 ].

3.4.2. Reducing Intention to Leave the Job/Organization

Studies also found that TFL can reduce the nurses’ intent to leave the job, which is closely related to the previous category, as job dissatisfaction can be the primary precursor of nurses’ intent to leave [ 29 ]. The literature generally highlights that the TFL style shapes employees’ perceptions and feelings around their nursing managers and affects their desire and obligation to maintain the intent to stay in their organization [ 36 ]. A recent cross-sectional study examining 645 nurses working during the COVID-19 pandemic found that a supportive workplace culture can construct an adaptive mechanism through which transformational leaders can improve retention [ 37 ]. Additionally, the literature found TFL to decrease emotional exhaustion amongst nurses by encouraging a spiritual climate, indicating that a positive spiritual climate facilitated through TFL can reduce burnout and decrease nursing staff’s intent to leave [ 31 ]. However, there was insufficient evidence proving a direct correlation between TFL and staff nurses’ decision to stay or leave their job [ 33 , 35 ], but it was suggested that TFL has the potential (but not the primary factor) to slow down attrition and retain nurses by improving job satisfaction and organizational commitment, creating a positive work environment and increasing nurses’ probability of staying [ 35 ]. TFL seems to not act directly on job satisfaction or intent to stay but rather create a multifaceted positive work environment leading to a quality nursing environment. Consequently, it was reported that TFL indirectly influenced willingness to stay by positively influencing staff organizational commitment and job satisfaction [ 29 , 33 , 35 ].

3.4.3. Nurses’ Empowerment and Autonomy

Literature highlights that the TFL style within nursing can give staff nurses increased autonomy through empowerment strategies and meaningful participation in decision-making [ 30 , 31 , 36 ]. In turn, TFL-facilitated empowerment has been proven to increase employee commitment within their units by delegating power to nurses, leading to increased authority within their work environment [ 30 , 36 ]. Empowerment through decision-making involvement via removing formal organizational barriers has been found to reduce powerlessness in the nurse work environment, reducing job burnout and increasing job satisfaction [ 30 ]. RN-MD collaboration and teamwork within and across units were thought to be necessary for the nurse’s autonomy [ 38 ]. Further, the literature relates to the concept that a well-functioning patient safety climate requires nurses with autonomy to deal with problems regarding patient safety while proposing specific solutions and getting support and encouragement from organizations to facilitate patient safety-based innovations [ 39 ].

TFL and transactional leadership behaviors were found to affect empowerment amongst the nursing staff positively. However, TFL behaviors allowed nursing managers to reach even higher levels of success without congruence and reward, embedding empowerment into the clinical environment [ 40 ]. Some studies also identified the empowerment subscale, autonomy, as the statistically significant predictor of commitment, indicating that managers can engage nurses in appropriate decision making about patient care and safety in their work environment [ 30 , 36 ]. Management that does not accept decision-making participation dissembles empowerment, which frustrates and makes staff dependent on an authoritarian structure [ 36 ].

3.4.4. Nurses’ Compliance with Safety Measures

Lievens and Vlerick (2014) found a strong association between TFL and nurse safety compliance [ 41 ]. The more transformational the leader was perceived, the more the nursing staff participated and complied with patient safety practices. Further, staff nurses’ structural empowerment also experienced a significant correlation with the degree to which they perceived nursing managers’ (NMs) TFL behaviors [ 36 , 40 ]. Research also suggested that when nurses perceived their TFL to facilitate an innovative work climate, they automatically contributed to developing innovation behaviors [ 39 ]. Previously mentioned research suggested that nurses need to feel a part of their work environment. However, countries where staff are hesitant to challenge authority create a reluctance to change, and compliance can breed a lack of stimulation [ 31 ]. It was reported that nurse managers should be trained to challenge nurses to resolve problems and specialize their competence to foster innovation and grow talents and creativity [ 36 ].

Lievens and Vlerick (2014), in their cross-sectional study which included 145 nurses, also found intellectual stimulation to strongly impact knowledge-related characteristics, suggesting an indirect link between safety performance and TFL through skills and ability demands, where the more knowledge-related job characteristics were perceived, the more nurses complied with safety rules [ 41 ]. Skill utilization or intellectual stimulation was further found to be the strongest single predictor of work engagement, compared to TFL, where nurses appreciated opportunities for personal development, learning new things, and achieving something meaningful, encouraging work engagement [ 2 , 42 ].

Patients’ outcomes:

The literature shows a positive relationship between TFL and the improvement of patient safety climate and culture, emphasizing that nursing managers are key to developing a safety climate and maintaining a culture of patient safety, preventing adverse events.

3.4.5. Increase Patient Safety Culture

There was a significant prevalence of findings reporting TFL to facilitate patient safety either directly [ 2 , 9 , 38 , 42 ] or indirectly [ 32 , 39 , 41 ]. Seljemo et al. (2020), in their cross-sectional study, questioned 156 nurses; Ree and Wiig (2019), also in a cross-sectional design study, questioned 139 nurses and found TFL to be the strongest predictor of patient safety culture and overall perception of patient safety compared to job demands and resources [ 2 , 42 ]. This was suggested to result from TFL having a positive direct effect on the psychosocial work environment. Further evidence also links TFL directly to quality patient outcomes, reducing the possibility of adverse patient outcomes and increasing the quality of care [ 9 ].

Patient safety culture includes themes such as teamwork within units, managers’ support, organizational learning, overall perceptions of safety, feedback and communication openness about the error, frequency of events reported, staffing, handoffs and transitions, and non-punitive response to errors. “Teamwork within units” generally had a common positive perception amongst the nurses, indicating collaboration within their units as effective within TFL [ 38 , 43 , 44 ]. Anselmann and Mulder (2020) asked 183 geriatric nurses in their cross-sectional study, and they support the above, finding that TFL has a positive impact on team performance when a safe climate is fostered [ 45 ]. Even though nurses found cohesion within their units, literature revealed a common theme of insufficient “teamwork between units”, indicating that each unit had an independent culture [ 38 , 43 , 44 ]. Further, a generally weak perception of the effectiveness of RN-MD collaboration was also observed [ 38 , 43 ].

Researchers stressed the necessity of having efficient teamwork between units and on a multi-professional level to create an effective patient safety culture [ 9 ]. Another reoccurring subdimension, “feedback and rewarding”, was also identified as a weak component of TFL in relation to patient safety culture, illustrating a lack of adaptation and implementation of TLF behavior [ 9 , 43 , 46 ]. The TFL nursing manager generally seemed to conduct insufficient work around feedback and rewards, resulting in staff nurses not being encouraged and ensuring that medical errors were prevented and learned from [ 43 , 46 ].

3.4.6. Reporting Adverse Events

Adverse events can result in patient disability or death, prolong the time necessary to provide care, and increase healthcare costs and patient dissatisfaction [ 47 ]. However, a part of the literature showed that when TFL and transactional leadership were compared, reporting errors without blame and discussing errors openly were the two initiatives that transactional leadership implemented better than TFL [ 40 , 48 ]. A significant finding in the literature was the reoccurring theme of weak patient safety culture in relation to “non-punctual reporting of adverse events” in hospitals with TFL, where staff nurses rarely reported occurring medical errors to their NMs [ 34 , 44 , 46 , 48 , 49 ]. In a Finnish study, one in four nurses showed to not have reported one or more medication errors using their units’ adverse event registration system [ 46 ]. Tekingündüz et al. (2021), in a cross-sectional study with 150 participating nurses, also found a significant weakness in their organization’s patient safety culture, where 52.7% of the nurses did not report any adverse events in the last 12 months, 31.3% reported 1–2 adverse events while 10% reported 3–5 adverse events [ 49 ]. Further, in a qualitative study, the eleven nurse manager participants expressed the importance of nursing staff reporting the occurrence of adverse events to detect why each event happened and identify patient safety risks and solutions [ 50 ]. There was evidence to suggest that nurses reported that the occurrence of errors only sometimes led to a positive change, whereas at other times, it did not lead to any change, and errors were repeated [ 38 ]. The literature explained blame culture and fear in the nurse’s work environment as a factor distancing them from punctuative reporting of medical errors [ 46 , 49 , 50 ]. It was suggested by researchers that nursing staff were not encouraged to report and discuss adverse events openly and blame-free [ 48 , 49 , 50 ]. This involves handling adverse reports by nursing managers without making nursing staff feel guilty.

Managers reported that a culture where it is recognized that everyone makes mistakes is imperial, while it was observed that nurses tended to report other colleagues’ mistakes compared to their own [ 50 ]. Further, nursing managers noticed that nursing staff may blame themselves for a patient safety incident where they feel ashamed and worry about their colleague’s perception of them [ 49 ]. These perceptions were confirmed by nursing staff in another study, expressing their tendency to avoid reporting due to fear of punishment, humiliation, damage to reputation, disciplinary action by a licensing board, malpractice lawsuits, and limited follow-up after reporting loss of job [ 48 ]. Tekingündüz et al. (2021) also found the defect in reporting medical errors to be rooted in nurse’s fear of punishment and lack of confidentiality [ 49 ]. Generally, fear was perceived as a major reason for not reporting adverse events, and nursing managers saw this as a barrier to the effectiveness of their leadership and the attempt to develop their operational models to improve patient safety [ 46 , 49 , 50 ]. However, visionary leadership styles such as TFL correlate positively with both incident reporting and patient safety outcomes. Additionally, TFL is linked to improved patient safety, including reduced mortality rates, fewer medication errors, lower incidences of pneumonia and urinary tract infections, and fewer patient falls, attributed to the leaders’ approach of using errors as chances to enhance processes and promoting the reporting of near misses and adverse events [ 17 , 51 ].

Interestingly, a part of the literature showed that when TFL and transactional leadership were compared, reporting errors without blame and discussing errors openly were the two initiatives that transactional leadership implemented better than TFL [ 40 , 48 ]. These findings confirm the weakness around reporting adverse events and blame culture within TFL units.

4. Discussion

This review has collectively reviewed literature that has examined the effectiveness of transformational leadership (TFL) in a nursing work environment and patients’ outcomes. TFL has a complex, interconnected effect on nurses’ intrinsic environment and patient outcomes.

Nurses’ Work Environment:

The literature revealed substantial evidence that TFL can significantly enhance nurses’ psychosocial work environment by indirectly increasing job satisfaction. Three significant mediators between TFL and job satisfaction were nurse empowerment, organizational commitment, and spiritual climate, which altogether were thought to prevent retention in nursing [ 29 , 30 , 31 , 33 , 34 , 35 , 37 ]. Simultaneously, TFL was not the primary factor in job satisfaction but instead a facilitator and constructor of structural empowerment, organizational commitment, and spiritual climate. It is, therefore, evident that the literature revealed a positive domino effect that transformational leaders in nursing can generate. Generally, the literature revealed a strongly positive relationship between TFL and workplace culture in nursing [ 33 , 37 ]. Specific TFL attributes created an inclusive and supportive work environment, either directly or indirectly enhancing the nurses’ work environment and decreasing the risk of nurse burnout [ 37 , 52 ]. Nurses continuously reported managers’ support as a particularly important resource in their work environment, where establishing a high-quality relationship with their leaders was seen as imperial for patient safety culture [ 38 , 42 ].

The correlation observed between supportive leadership and favorable patient safety outcomes underscores the significance of Transformational Leaders (TFLs) possessing a comprehensive grasp of patient safety protocols, as well as recognizing the pivotal role played by bedside nurses in advancing improved safety outcomes. [ 17 ]. More specifically, managers’ support was also found to reinforce innovative behavior [ 39 ], increase job satisfaction [ 35 , 37 ], and even be the primary factor in a positive work environment, compared to TFL [ 29 ]. Conversely, the literature also described managers’ support as a core transformational behavior, where the more transformational the leader was perceived, the more the staff nurses experienced individual support in their clinical environment [ 29 , 42 , 46 ]. As concluded by the literature, TFL is not the primary factor but rather a mediator to job satisfaction, which was determined as an essential nursing outcome, shadowing quality work environment and may be an effective retention strategy in nursing. Previous studies confirm that safety outcomes are improved when workplace empowerment takes place in a positive nurse–leader relationship based on trust and respect, where they, together, work toward a patient safety culture [ 53 ].

Therefore, incorporating transformational leadership in nursing has numerous implications, with a direct and positive impact on job satisfaction. By nurturing a sense of purpose, providing support and empowerment, and promoting individual growth, transformational leaders create a fulfilling work environment that motivates nurses to excel. As nurses experience greater job satisfaction, patient care quality also improves, resulting in cooperative success for healthcare organizations, nursing staff, and the patients they serve.

Patients’ Outcomes:

The connection between supportive leadership and positive patient safety outcomes points to the importance of the TFL’s understanding of patient safety processes and the role of bedside nurses in promoting better safety outcomes [ 38 ]. However, several researchers reported not having a visible leader [ 43 ], which is documented as essential for patient safety changes to occur [ 53 ].

Researchers are linking negative patient safety outcomes to a lack of effective leadership, while relational leadership styles like transformational leadership continue to be associated with reduced adverse patient outcomes [ 17 ]. However, TFL nursing managers were repeatedly reported by the staff nurses only to communicate errors and problems after the adverse event, waiting for the event before resolving problems and taking proactive action [ 36 , 50 ]. Literature highlights that organizations that have successfully created a non-blame culture have better patient safety outcomes because the staff are encouraged to report errors, unsafe practices, and adverse events, perceiving safety around seeking help and assistance without threat [ 54 ]. Therefore, avoiding a blame culture and developing a reporting system serves as a proactive approach to identifying and mitigating risks, ultimately preventing errors and recurring mistakes, which, when left unaddressed, can result in significant social and economic burdens due to fatalities and preventable incidents [ 51 ] Additionally, developing a safety culture through managers’ interdisciplinary walkabout safety rounds has been associated with safety outcomes [ 17 ].

Transformational leadership in nursing has far-reaching implications for patient outcomes and care quality. By fostering a collaborative and patient-centered approach, empowering nursing staff, encouraging continuous learning, and promoting a culture of excellence, transformational leaders enhance the overall care experience for patients. Ultimately, the positive impact of transformational leadership on patient outcomes establishes it as a key factor in ensuring the delivery of high-quality healthcare services in nursing settings.

This literature review enriches nursing practice and research in a time where nursing leaders are sought to have an important and prominent role in healthcare policy development and improvement. Increased demand and complexity of patient care require effective and competent leadership skills and an understanding of TFL’s function in the current healthcare environment. Even though literature has constructed the idea of the nexus between patient safety and leadership, patient safety outcomes are unlikely to improve without facilitating and fostering the professional growth of future leaders. Additionally, factors influencing organizational job satisfaction and organizational commitment are significantly under the influence of TF nurse leaders. Therefore, healthcare organizations and the educational sector should invest in leadership training and curriculum to implement it further into nursing to support and ensure safe, quality work environments for both nurses and patients.

5. Limitations of the Study

This literature review predominantly incorporated quantitative research methodologies, which, in certain instances, can present challenges in contextualizing a phenomenon comprehensively, as the data may not always possess the robustness required to elucidate intricate issues. Additionally, it should be noted that the review’s scope was confined to studies published exclusively in the English language, with no inclusion of relevant content from the grey literature beyond the stipulated publication sources, and unpublished dissertations were also omitted from consideration. Consequently, it is essential to acknowledge that this review may not provide a fully representative overview of all pertinent scholarship within the field.

6. Conclusions

Despite the global recognition and attempted implementation of TFL in healthcare, the statistics still show that TFL is yet to be mastered within nursing. The strong relationship between TFL, structural empowerment, job satisfaction, and organizational commitment signify that an improved quality work environment may be the most essential element to enhance job effectiveness and patient safety in nursing. TFL is a vital facilitator that could help healthcare to improve job satisfaction and reduce adverse events. Evidence suggests that nursing managers who possess effective TFL attributes are likely to influence their nursing staff’s satisfaction and mitigate the risk of burnout by establishing a supportive and inclusive work environment directly or indirectly. Focusing on the adoption of a blame-free culture through effective leadership is likely to break down barriers to safety culture, which has resulted in poor patient care worldwide. Patient safety outcomes rely on a well-established patient safety culture, which is most influenced by the bedside nurse, either directly or indirectly. With effective leadership engagement and education, emerging nursing leaders can be supported while the nursing team can be empowered to make the necessary changes to reach levels of excellence within their units. It is important to comprehend that leaders are not just in executive and senior positions but include any part of the healthcare team that is influential to patient care. Effective TFL engagement has the potential to enhance patient safety, where it is conveyed that all healthcare workers, from executive to bedside nurses, participate in a positive safety culture.

PRISMA 2020 Checklist.

From: Page MJ, McKenzie JE, Bossuyt PM, Boutron I, Hoffmann TC, Mulrow CD, et al. The PRISMA 2020 statement: an updated guideline for reporting systematic reviews. BMJ 2021;372:n71. doi: 10.1136/bmj.n71. For more information, visit: http://www.prisma-statement.org/ , access on 26 March 2023.

Funding Statement

This research received no external funding.

Author Contributions

Conceptualization, search, coding, and drafting, L.M.K.Y. and M.N.; search and quality assurance, coding, and feedback, S.G., E.L., G.P. and C.S.C. All authors have read and agreed to the published version of the manuscript.

Institutional Review Board Statement

Not applicable.

Informed Consent Statement

Data availability statement, public involvement statement.

No public involvement in any aspect of this research.

Guidelines and Standards Statement

This manuscript was drafted against the PRISMA 2020 Statement. A complete checklist is found in Appendix A of the manuscript.

Conflicts of Interest

The authors declare no conflict of interest.

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Home > Books > Contemporary Leadership Challenges

Reflective Leadership: Learning to Manage and Lead Human Organizations

Submitted: 02 July 2016 Reviewed: 20 July 2016 Published: 01 February 2017

DOI: 10.5772/64968

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This chapter mainly focuses on the concept of reflection as a process, both individual and collaborative, involving experience and uncertainty under the theme of reflective leadership. This type of leadership basically means learning to manage and lead human organizations. It originates from the concept of reflection defining leadership roles and responsibilities in all types of organizations. Focusing on reflection for learning in an effort to create reflective learning communities for all stakeholders taking part in both administrative and executive positions in organizations, this chapter is expected to contribute to leadership theories, to link theory and practice in concrete terms describing new leadership roles and responsibilities under the reflective thought considering its unique impact on organizational functioning.

• reflective practice
• organizations
• reflective learning

Author Information

Süleyman davut göker *.

• Department of Educational Sciences, Faculty of Education, Artvin Çoruh University, Turkey

Kıvanç Bozkuş

*Address all correspondence to: [email protected]

1. Introduction

In the literature, leadership is defined by many theories that try to explain what leadership is, in terms of different standpoints. However, the real world is very complicated that cannot be prescribed in some given patterns. This is the very first fact that leaders realize once they enter into professional practice. This is when prescribed theories do not meet the requirements of real practice. How can leaders be effective in an environment that is so distinct from those portrayed on paper? The answer is the grail that many if not all practising leaders had committed him-/herself to following of it. Reflective leadership goes to bat for anyone in the realm of leadership which is not mapped yet.

We start to explore reflective leadership by discussing what reflection is and then its role in creating reflective learning communities in organizations. The route to leadership through reflective thinking is the next topic we will address. Finally, we conclude with reflective practice which is the essence of reflective leadership and its models of implementation.

2. Reflection

Reflection is not only a personal process but also a collaborative one, which involves uncertainty along with experience, and consists of specifying inquiries and essential components of a thing that came out as important, later taking a person’s thoughts into dialogue with himself or herself and with other people. Individuals evaluate insights developed from that process in regard to additional perspectives, values, experiences, beliefs and the larger context within which the questions are raised. Through reflection, new-found clarity to base changes in action or disposition is achieved. New questions naturally arise, and the process spirals onwards [ 1 ].

Within this context, we argue that reflection is a vital component of leaders’ daily life, not a detached or disconnected action but primal, promoted by the culture and structures of an organization, which affects choices, policies and decisions together with the emotions and politics related to them. Considered from this angle, to be reflective should not be considered as a method, which has been acquired and occasionally used, but an inherent component of what to manage or lead means.

2.1. Dewey: father of reflection

Thinking includes all of these steps, - the sense of a problem, the observation of conditions, the formation and rational elaboration of a suggested conclusion, and the active experimental testing. [ 2 ]

For him, reflection is a deliberate and cognitive process triggered by a state of doubt, mental difficulty and hesitation. He sees reflection as a process of researching, clarifying and finding the right way that eliminates the doubt and difficulties. The mental process of reflection is activated by a problem, unstructured ideas and complicated situations to find a solution.

Forestalling something of the spirit of the progresses we maintain in this chapter, Dewey conceptualized this aspect of learning as more important than a problem-solving process. Dewey’s vision was of an educational process which had reflection and action linked at its core and was the means by which individuals gained ‘a personal interest in social relationships and control’—a platform for social change to a more democratic social order and preparation for membership of it [ 2 ].

2.2. Schön: reflection in action

Schön sees reflection as closely related to action and personal experience. The reflective practitioner engages in thinking along with the effect of action. Thus, Schön classified reflection into two types: reflection in action and reflection on action. Reflection in action is conscious thinking and modification while on the job [ 3 ]. The reflective practitioner immediately reflects on the action upon confronting it. Reflection on action is the reflection done after experiencing the action. The practitioner evaluates to understand whether the activity was successful or not by making judgements.

On-the-spot surfacing, criticizing, restructuring, and testing of intuitive understanding of experienced phenomena; often it takes the form of a reflective conversation with the situation. [ 4 ]

… on the feeling for a situation which has led him to adopt a particular course of action, on the way he has framed the problem he is trying to solve, or on the role he has constructed for himself within a larger institutional ‘context.’ [ 4 ]

As discussed above, this included ‘reflection on action’ and ‘reflection in action’ in practical terms. Human beings always tend to take shelter in experienced and accustomed forms of working and in practised processes or similar methods. That is to say, all endeavours to see the unknown in everyday life let people confront routines and connections and to alter those sides of working thought and practice taken for granted. For example, the capacity to make use of certain images, emotions, metaphors, to engage both rationally and aesthetically and to look at relational dynamics considering settings allows for the production of discrete styles of practising and thinking.

2.3. Reflection for learning: creating reflective learning communities in organizations

Ultimately, the outcome of reflection is learning [ 6 ]. It widens our perspective on a problem (broadens knowledge). It helps us develop strategies for dealing with it (develop skills). It helps us acquire new insights into our behaviour (changes attitudes).

Learning is not an individual behavioural attribute or capability but a ‘double-loop’ cognitive learning process that can be shared, and if everyone can participate in shared learning, then, in principle, everyone is capable of leading [ 7 ]. Within this context, the learning organization assures whatever the classical human-centred view about learning treasured at all times that commitment to learning will rescue us from obedience in blind authority in the end.

Even though learning itself as an action could seem self-evident, it is concerned with many issues in determining in what ways learning individually could be ‘effective’ or ‘rational’ against ‘self-deception’ and ‘defence reasoning’ [ 8 ]. As the difference between reflexivity and learning is hard to understand, in all attempts to understand that difference, reflexivity in the organizational development tradition has often been problematic [ 4 , 9 , 10 ]. The question is so clear: is it a neutral and instrumental expression of expert knowledge and control, or is it a methodology of feedback and diagnostic practice that pursues to develop really inclusive forms of distributed knowledge and learning [ 11 ]. The former position treats self-reflection as ‘I think’, whereas the latter tends to treat it as an expression of ‘I do’ [ 12 – 14 ]. What can be said here is that these two conflicting positions usually finish up as remedial approaches to learning. Learning could be thought as a deliberate way of ‘reflexive thinking’, allowing us to keep our distance from existent actions or behaviours and alter them. In contrast, learning as doing is bound by pre-reflective practices, so it is difficult to retrospectively translate or transmit learning or knowing in practice into intentional actions designed to change behaviour [ 13 ].

Leading for learning is an essential aim in creating reflective learning communities, which aim to create strong and fair opportunities of learning for all in an organization and encourage them to benefit from these opportunities. Leaders can accomplish this by committing themselves to the following areas of action: establishing a focus on learning, building professional communities that value learning, engaging external environments that matter for learning, acting strategically and creating coherence [ 15 , 16 ]. The perception suggested centres on supplying each learner, no matter what problems they confront, the ways to overcome intriguing skills and to advance habits of mind for additional and autonomous learning.

‘Let’s try it out and see how it works’ is an active learner’s phrase; ‘Let’s think it through first’ is the reflective learner’s response in a reflective learning community [ 17 ]. Leaders’ learning incorporates skills, the knowledge and standpoints, which they obtain while getting ready for and regenerating their practice. Interacting with other professionals who offer moral support, critique, ideas and inspiration for the renewal process will also promote opportunities for effective professional development.

Nearly all managers wish to create more powerful and equitable learning opportunities when they are given time to reflect. Nevertheless, their abilities depend on how they perceive the existent and prospective links between learning and leading in their own context. Managers can use reflective tools like optimizing video as a self-assessment tool, strengthening electronic portfolios with reflective journal writing, making use of associated resources on the Internet, taking advantage of on-line peer mentoring and stimulating reflection via learning communities as part of professional development.

Creating such a reflective learning community requires building professional communities that value learning, acting strategically and sharing leadership and engaging external environments that matter for learning. This type of reflective learning also fosters system learning, in which opportunities come up by means of evaluation of policies, programmes and resource use, strategic planning endeavours, action research focused on system-wide issues and application of indicators to measure progress towards goals defined. Leaders will be able to support system learning through inquiry into how an organization performs.

2.4. The route to leadership through reflective thinking

Reflective thinking is not only an internal process but an external one promoting improved critical thinking skills together with self-understanding as an essential way of inner work which emerges in the energy for employing in outer work. This type of thinking is required for understanding what it means to be significant for oneself and in one’s organization or practice. Being aware of one’s thinking is essential to make informed and logical decisions while working with others. In other words, taking to heart the feelings, thoughts and behaviours of other people also eases improvement in accomplishing organizational and professional objectives. In this chapter, we keep focusing on becoming a reflective thinker as a means to becoming a reflective leader. Therefore, we believe that managers can raise their awareness on their potential capacity for leadership.

Reflective leaders regard learning as a lifelong process, and they tend to equilibrate the practice ‘telling’ with ‘asking’ and frequently depend on the collective intelligence capacity of the teams formed in their organizations. Rather than being ‘in judgement’, these leaders ‘use judgement’ in handing down significant decisions. They regularly tend to step out of their routine and accustomed settings to think, explore and learn. Because the business environment has grown more complex, volatile and fast paced, leaders are more and more willing to adopt a ‘bias for action’, but effective leaders reflect on their past experiences and search for relevant, different insights before decision-making process.

What have I learnt?

What were my feelings and thoughts as it was happening?

How could I explain my experience?

How could I make use of learning for my future actions?

What is your opinion of way I felt and acted?

How have I reacted and behaved?

Based on the answers to the questions asked above, reflective leadership can be considered as a way of approaching the work of being a leader by leading one’s life with presence and personal mastery. In other words, it requires learning to be present, to be aware and attentive to our experience with people in our daily life, and it regards leadership from the standpoint of human experience. Taking the science of phenomenology into consideration, self-awareness and reflection on one’s own experience together with the experience of other people are the starting point for the process of reflective leadership, which ultimately aim to achieve improved communication changing leadership practice.

We have developed further questions and possible responses to encourage managers to become reflective leaders. Through these six questions and responses, we aim to create awareness on how to become a reflective leader in practice:

2.4.1. In what ways can reflection evoke my self-interests?

People’s self-interests can be met if they reflect on how their work has affected their learning and lives. These effects entail their progress and apprehension in some fields like career search, development of leadership, social justice, civic responsibility and consciousness, intellectual interests and self-actualization. People tend to concentrate on self-learning on particular occasions. They also consider issues related to career search when they finish university. For example, people remember their civic responsibilities only when they vote. The forms of reflection we have been discussing are drawn up to link people’s work experiences to personal development.

2.4.2. How should I proceed to be a reflective thinker?

A reflective thinking model illustrating the process of reflective thinking was developed by Taggart and Wilson [ 18 ]. To identify a problem, dilemma or challenge could be one of the initial efforts. As the next step, you should draw back from the problem concerned for a while and use an outsider perspective to re-evaluate that problem. Within this process you can employ ways of observation, data collection and reflection. They will help you obtain a cognitive picture about the way you think for the sake of defining the setting of that circumstance. This position may be integrated with a similar event in the past to lead you to get probable ways to attempt to solve the problem. You should ask a question at this stage: How have I dealt with the almost identical situation in the past and what makes the present situation different from the one in the past? You will naturally remember your experiences and make predictions and create different approaches. Doing so, you will also have tested the approaches used systematically. Finally, you will review the actions you have taken together with the consequences, and that process will provide you with a new opportunity to reframe the situation concerned.

2.4.3. What do I understand by reflective leadership?

As discussed earlier, a dedication to the continuous process of maintained critical self-awareness and development is essential in reflective leadership. How can you do that? If you are determined to become a reflective leader, you should exchange reflective thoughts of yours with those of others establishing new relationships and ask them to see the situation. We tend to make use of feelings that we highly value, let ourselves experience them and pass along them whenever available. This sort of approach, which is genuine, will certainly give us a space where we will be able to value the contributions of others. This is how we support other people by means of our own reflective practice.

Learning from others basically requires listening to them within the framework of reflective leadership, which will require receptivity to other people. Listening attentively is both an art and a skill to be practised. Effective leaders must listen to cases and stories from all workers to reflect on in what ways they could enrich and change practices. Within this context, those stories providing data about what does work or what does not will tell us to look for significance. Any discussion and reflection on those stories will enrich, change and provide us with opportunities to install any possible changes into practice.

2.4.4. What types of strategies, resources and tools do I need to be more reflective and self-aware?

Awareness is created through communication. To achieve a high level of communication, awareness on what you have been thinking is necessary. In other words, it will enable you a tool to discover yourself and become more self-aware. To do so, any sort of conflict should be seen as an opportunity to understand more of your true self as well as other people. The questions and answers to what you are sensing, thinking, feeling and willing or not willing to do will take time to get. So, you should go on asking them till you could past strong emotions like resentment and anger, because those emotions play a key role in guiding you to what you have been thinking. After reflecting on genuine answers, you can share them with other people directly. Whatever language you use in answering to those questions will encourage ownership, thus enhancing connection. Through this process, you could get a tool to monitor your awareness, expand your opinions and listen to others attentively to resolve problem.

Another efficient approach to work with other people effectively is to be aware of your natural talents. This is something to do with exploration of your strengths. Identifying your talents will naturally provide you with many strategies to build them into your strengths. Knowing what gifts and talents you possess will help you see your weaknesses and align your goals and job with your own talents.

2.4.5. In what ways do reflective leaders affect leadership practice positively and create reflective leaders to be?

Reflective thinking lets you both share your concerns and reveal the concealed issues for you and other people concerned. This process will create an opportunity for you and other people to reflect on your and their point of view, thus providing a sort of catharsis. Doing so will help you develop a wider viewpoint, a new appreciation for everybody and deeper understanding.

As reflective practice is seen as a transformative process, you and the other people around could proceed in a more interconnected way. So, you could define common objectives and goals together with guidelines to avoid possible conflicts in the future. In creating open channels of communication, this environment will bring informal and regular meetings to allow reflective practices supporting reflective leadership. These types of meetings are highly valued by reflective leaders as they see them as productive environments to provide collaborative work supporting the greater sense of collegiality.

Being open and letting testing of propositions and inquiring about one’s strength are another significant task for reflective leaders. It could be necessary for you to face problems like defensiveness of yours and that of other people and the inefficiency of your team for the sake of ensuring the impact of approach you use. So, a reflective learning community, in which reflection is an ideal way of support and learning, should be created by reflective leaders. In such a community, you provide a safe environment for self-expression, identify objectives, give feedback and stimulate self-observation. In defining the strengths of the individuals, you offer other people optional approaches to be successful in their work.

2.4.6. Which leadership processes enhance reflective leaders’ powers and achieve success in other people?

First of all, peer reflection, which helps question assumptions, is one of the main means for reflective leaders to carry out with other reflective leaders. Peers are of paramount importance in clarifying our values. This process helps us build our and peers’ strengths, compensate weaknesses and search for better problem-solving approaches [ 19 ].

To be able to achieve the task, effective leaders should form and maintain the teams in developing individuals. The aspirations can best be achieved if leaders can function in a collegial and collaborative ways by means of reflective practices, which initiate the process of perspective transformation. In other words, reflective leadership is considered to be transformative as long as it builds success in other people by reducing barriers while implementing leadership behaviours. Barriers, to a certain extent, are determined by means of reflection. They are regarded to be intrinsic to our human ego—strivings to achieve, to manage our situation and to compensate for our lack of confidence. The barriers can be reduced by deliberately reacting to what challenges us as a leader under different circumstances. Reflective leaders do that by having a deeper awareness of what sort of leader he/she wished to be, what sort human being is required and what sort of legacy is left by them. These choices direct leaders in how they take up daily leadership. That is to say that the way how leaders go about their day will determine ultimately whether they feel successful and rest with integrity and peace of mind or not.

The rapid rate of changes in our age seems to be one of the biggest demands for leaders. The other striking demand is the need for new frameworks for leadership skills. Leaders can cope with those challenges as long as they can bring each individual to the table to model the future with strong collective dialogues and cooperative actions. Among the other reflective leadership skills, they should be able to manage conflicts, model an adaptive capacity and be efficient in establishing and maintaining relationships. As they are expected to be the cocreators of change, they should accept that any individual or circumstance cannot move out their individual peace or competency. Viewed in this light, they should be able to communicate those feelings to other people in a way that will encourage and enable them to clasp the future and partake in its formation. Ultimately, they should be able to act as a model for other people in their exploration of the value and meaning of whatever they do. They can exhibit behaviours of personal growth and self-awareness if they have a commitment to the ongoing reflective practice.

To conclude, being a reflective leader is initiated through reflective practice. You can begin by being more fully present in every task in your daily life. This requires attending to verbal and nonverbal communication in your interaction with others, often inquiring and clearing up worries and being an attentive listener. You should further take your own experience into consideration together with the experience of other people and each assumption before making decisions. Only after these reflective practices can you establish a sense of mutual respect and sound relationships and see that other people are drawn to you and search for your compassionate consideration about any problem encountered. This transformative process followed will make advance on the way to becoming a reflective leader.

3. Reflective practice

Managers and leaders focus upon events through an intellectual exercise in order to determine in what ways individual assumptions and beliefs together with their experiences and background impact organizational functioning. This is what we call reflective practice that inculcates the intellectual discipline needed to discern ‘what is’ in practice episodes as well as to engage in the self-growth necessary if one is to manage and lead others.

The success of reflective practice depends on learning. For reflective leaders, doing immerses learning. Being aware of what we have been doing does not always create learning as it is a purposeful endeavour. Approached from this angle, realizing the required role of reflection in taking out learning from experience and being aware of the essential principles of a reflective practice will let leaders begin to act on the conception that knowledge is planted in their experience and understand the significance of that knowledge in fostering their practice.

Through learning from experience, reflective practice aims to create a structure, habit or routine. So, a reflective practice can differentiate with regard to how much, how often and why reflection is carried out. Carrying out a reflective practice requires not only clearing the aims it needs to serve but also creating opportunities to install reflection into our activity that are down to earth and yet come about at the right intervals and with adequate depth to be meaningful. However, it is structured; sustaining a reflective practice will transform the probability of learning from our practice into an actuality.

Sergiovanni [ 20 ] classifies three distinct knowledge of leadership conceptions regarding the relationship between theory and practice: (1) there is no relation, (2) theory is superordinate to practice, and (3) practice is superordinate to theory (p. 7). People who adopt the first conception believe that professional practice in leadership relies solely on intuitive feelings disconnected from theory and research. People who put special emphasis on theory feel that leadership is an ‘applied science’ which can be prescribed by theoretical concepts, strategies and depictions. Believers of the last conception see leadership as a ‘craft-like science’ consisting of reflective practice not prescribed but informed by theory.

Since the first conception claims no relation between theory and practice, implication of leadership as no science makes no sense to many, and thus it did not find enough grounds to permeate. Unlikely, the theory-oriented conception of leadership as an applied science pervades throughout the literature on leadership. Its clear-cut linear fashion simplifies every decision to be made into steps and processes predefined in literature. When one has to end organizational conflicts, then there are models of conflict management. When some important decisions have to be made, there are decision-making processes that explain every step in detail. This tool-based approach to leadership has long lived for its feasibility, but when it was realized that the real life is more complicated that it cannot be predetermined to a degree which enables theory to make tools for every situation in leadership, then reflective practice seemed a more realistic way of generating professional knowledge that is different from scientific knowledge. It is different because professionals create it by crafting their intuitions once they encounter situations not defined by scientific knowledge unlike ones in applied science conception. Thus, the craft-like science conception distinguishes professional knowledge from scientific knowledge; the former is created on demand, while the latter is predetermined as a contingency. Reflective practice is about professional knowledge creation by ‘deciding what to do. What purposes should be pursued? What strategies and practice should be used? What should be emphasized and when? In what ways should resources be deployed? How will we know we are on track, and so on’ [ 20 ].

Another distinction implicit in our understanding is that scientific knowledge is prescribed by theory, while professional knowledge is informed by theory. It is informed by interacting elements of reflective practice: practice episodes, theories of practice and antecedents (p. 15). Practice episodes consist of intentions, actions and realities. Leader’s priorities, preferences, strategies and decisions determine his or her intentions that impel actions in the form of leadership and management tactics and behaviours. After actions are performed, realities occur as results, outcomes and consequences. The realities further affect intentions and then actions in a loop which never ends ( Figure 1 ). This infinite loop of practice episodes affects and is affected by theories of practice and leadership antecedents. Theories of practice are mental scenes of a leader’s beliefs and assumptions about how things work in the real world. These are greatly affected by leadership antecedents especially by the theoretical knowledge antecedent. These mental images perform as mindscapes that govern leadership actions both consciously and unconsciously. ‘A reflective mindscape is a perspective in which purposeful activity…is always subject to disciplined examination and re-examination using whatever resources are helpful’ [ 21 ]. Theories of practice may arise from social interactions between leader and others or even from myths on how organizations work. ‘The bundles of beliefs and assumptions about how organizations work, the role of power, authority, management, and leadership, the organization’s purposes, the role of competition, and the nature of human nature’ may evolve into theories [ 20 ]. Workplace is where leaders can best learn about their theories of practice. Therefore, a detailed explanation of these implicit theories cannot be made.

Figure 1.

Elements of reflective practice [ 20 ].

At this point, we will focus on five key leadership antecedents, which play an essential key role in understanding the reflective practice. They are cultural milieu, theoretical knowledge, craft knowledge, self-knowledge and critical knowledge.

3.1. Cultural milieu

As reflective practice is expected to be contextualized in work, it should not be considered separately from the cultural milieu together with the setting and purposes of organization. The cultural milieu includes the elements of educational background, social background, religious background, economic background and historical background, which plays a key role in shaping in what ways a person sees and interprets the outer world. This means that reflective practices will differentiate from individual to individual and from organization to organization and that companies will form different reflective practices that emerge from and further inform their backgrounds mentioned above.

On the other hand, reflective practice can occur through a visioning process or a bigger process of culture change or organizational change. Tucker and Russell [ 22 ] concluded that transformational leaders can have a major influence on organizational culture and change. As culture is a medium by means of which leadership travels and affects performance of the organization, reflective leaders play a key role in transmitting the culture that they believe will most augment organizational functioning.

3.2. Theoretical knowledge

The second antecedent of leadership is the theoretical knowledge, which consists of technical, cognitive and rational knowledge. It means that theoretical knowledge is factual in nature, based in scientific rationality. Reflective approach to leadership is important to the integration of theoretical knowledge, skill development and individualized contexts. The learning organization was often based on a systems theory that handled practice as a result of theoretical knowledge [ 23 ]. Professional learning communities, the name given to leaders’ collaborative professional learning, have become so overused that the term’s meaning is often lost. Only when leaders reflect on their practice based on their theoretical knowledge, consider the impact leadership has on workers and implement insights gained from a meeting to improve their leadership performance can this process be called a professional learning community.

3.3. Craft knowledge

Craft knowledge is believed to be implicit in practitioner; it provides the ‘feel for’ what one does [ 24 ] and manifests itself in the refined ability to interpret what is and to discern what ought to be and what one should do to get there. According to Kluge [ 25 ], knowledge management shows unique leadership challenges. ‘From a leadership perspective, knowledge management has been viewed more like a craft and less like a science. Because of the very nature of knowledge, it is difficult for managers to predict what measures can really improve performance, and how to encourage and guide knowledge flows within an organization’ [ 25 ]. The leaders, according to them, should presume the function of advancing leadership and knowledge in the organization. They should set the tone for the organization and demonstrate that knowledge together with its administration are carefully taken into consideration.

Leaders, from this standpoint of view, should signal a shift in tone when they ask their team to reflect on their learning. Reflective leaders help them realize that they can now look back rather than move forwards. They will take a break from what they have been doing, step away from their work and ask themselves, ‘What have I (or we) learned from doing this activity?’ Some leaders could use music to signal the change in thinking.

In the reflective settings, leaders could invite the teams to learn from their experiences orally or in written form. They ask them to reflect on their learning, to evaluate their metacognitive strategies, to compare intended with actual outcomes, to analyze and draw causal relationships and to synthesize meanings and use their learning in different and future events. Members of the team realize that they will not ‘fail’ or make a ‘mistake’, because these terms are broadly described. Nonetheless, reflective teams realize that they can learn from all their experiences and develop personal insight.

3.4. Self-knowledge

Self-knowledge, even though it is often neglected, enables a vital lens through which leaders could better understand, realize and interpret organizational reality and their position in it. It mainly includes self-awareness, self-understanding and self-management. Without self-knowledge, it is hard for the leaders to understand their weakness and strengths together with their super powers. It lets the best business builders walk the tightrope of leadership: projecting conviction while at the same time staying humble enough to be open to different ideas and opposite thoughts since it is an essential element for organizational functioning. To improve self-knowledge, we highly recommend reflective leaders to (1) observe yourself to learn, (2) keep testing and knowing yourself better and (3) be conscious of other people as well.

While building a team, self-knowledge is also a crucial factor as being aware of one’s weaknesses together with strengths makes them a better recruiter and allocator of talent. In the meantime, you should also be an acute observer of others’ weaknesses and strengths. Reflective teams consist of people who both understand and complement each other. Whenever you notice people developing a common goal by pursuing different ways, there is an implied feedback loop based on peers and systemic learning in that observation itself. Should you have the right complement of people as well as a supportive learning organization, it lets you look at yourself and other people.

That is called the leash of self-awareness: know, improve and complement thyself. They are the common sense principles even though they are not generally practised. In other words, people do not often commit to stand in the face of truth. Rigorous commitment, intellectual honesty and active truth seeking are sine qua non to any process of self-awareness.

3.5. Critical knowledge

The final antecedent of reflective practice is critical knowledge, which includes assumptions, beliefs and values. In other words, critical knowledge (sometimes called ‘philosophical’ or ‘ethical’ knowledge) is a conscious awareness of that which is of transcendent or ultimate value and which perjures beyond the individual. Reflective practice creates an opportunity for development for people holding leadership positions. If you want to manage a team, you should have a clear balance between technical expertise and people skills because this type of role is hard to play. Reflective practice gives an opportunity to leaders to re-evaluate what has been achieved and what improvements could be made.

As discussed earlier, reflection is the conscious and intentional examination of one’s behaviour. Through this process, new understandings and appreciations may be acquired. Leaders should be an active reflector keeping their personal journals. When a difficult event takes place, they can often scribble in their journal to decanter their emotions and thoughts. Schön [ 4 ] described three processes to reflection—awareness of uncomfortable feelings or thoughts, followed by a critical analysis of experience, leading to the development of new perspectives. The phases are not necessarily linear and can involve both looking forwards and looking back.

Asking open and curious questions: let yourself practise asking genius-level questions, which only other people can answer, and about which you should not have any possible theory. For example, you could ask your colleagues about what they are genuinely excited in their work or what their biggest worries are.

Reflecting on the iceberg: doing so takes us back from repairing symptoms and being sensitive to what is going on around us. For example, you can think of a certain event and detail whatever you saw at the level of any event or action. You can then note the different patterns of behaviour seeming to contribute to that action. Detail on different organizational structures and cultural milieu, which created those behaviours.

Using visual art: this is basically a practice for shifting out of words. You could use newsprint or flipchart material with large coloured magic markers and start scrawling, drawing, scribbling or sketching whatever you think. Do not use any words till you feel that you are tired and leave the ‘artwork’ overnight. Look at it for a few minutes, give a name and date it the following day.

Journal writing: to give a chance to what our own inner wisdom says and listen. Doing so, you could learn from your own lives. This sort of practice helps create a greater awareness of your processes of thought. Give yourself some time every day to write in a free way with no prejudice. This process of writing might reflect the sense you possess about tomorrow or what now breaks for you about yesterday.

Role models: without any prejudice, you could observe a leader having a different approach different from that of ours. This practice will help you identify leaders whom you admire. To shadow those leaders, give yourself a day and observe them. Try to have a short interview with any of them asking how they think about leadership and handle the change.

Tackling creative endeavour: spend some time each day for some creative capacity such as writing poems, cooking, playing music, painting or sketching. These can rest our mind placing you in a flow state and enable significant perspectives to understand the world in different ways.

Reaching physical wisdom: to have a better reflection, you should devote to attempt in processes creating different understanding in your body. You may spend some time for some activities like playing golf, jogging, taking up skiing, woodworking or gardening courses.

Discovering people who draw the best out of you: identify who in your life draws your best energies and in whose presence you are the one who you would like to be. Also identify what you have in common. Spend more time with those people who give you best energies.

Through these processes, it will be much easier to learn from colleagues; write downshifts in your awareness and in your sense of purpose. Ask yourself whether you are aware of things you have not noticed earlier, by virtue of any of these processes or practices. The possible responses you will have will contribute to your effectiveness as a leader; increase the capacity to lead change. When people are asked about the most effective leaders, they will talk about the extraordinary capacity of leader to listen. Listening is an essential cognitive skill for a leader. One might conclude from this that reflective practice begins within yourself, and it is a significant transformational leadership skill, which will help you notice and change the profound processes of thought.

3.6. The models of reflective practice

To make reflective practice more concrete, there are some models offered to leaders. A useful model that explains reflective practice is the ALACT model of Korthagen [ 26 ]. The model has continuous phases of action, looking back on the action, awareness of essential aspects, creating alternative methods of action and trial ( Figure 2 ). A leader or manager does an action; judges how well he or she did the action; considers elements that attributed to success of the action or prevented the action to be successful, based on that judgement develops better ways of doing action; and finally tries the action in a better way. Note that the first and the last phases are the same. A sample implementation of this approach would be like this one [ 26 ]:

A: A mathematics lesson was given.

L: This lesson went fine. They were a bit noisier than usual, but I could control them all the same.

A: Ronnie was not present; that may have been a cause of the extra noise. In my opinion he is a kind of ‘leader’, and because he was always cooperative, the others cooperated too. Now that he wasn’t there, the others didn’t know how to behave. Yet they all worked well. Another cause may be that we started at 8:30, which is earlier than usual. The children hadn’t blown off steam yet, but I wanted to start quickly all the same, for I had only 1 h.

Figure 2.

The ALACT model of reflection [ 26 ].

C: The next time I will take more time.

Reflective questioning is another way of performing reflective practice. This model offers questions to be asked by reflective practitioners in three levels of reflective practice, which are descriptive, that is, theory-building, knowledge-building and action-oriented levels of reflection ( Table 1 ). The levels are a type of reflection in action. Reflective leaders first describe the situation they are in and then move to scrutinize the situation to construct knowledge to be used in the action-oriented level of reflection. In this final level, questions to improve the consequences of the action are asked by the reflective leaders.

Table 1.

Reflective questioning [ 27 ].

Gibbs’ model of reflective cycle takes feelings into account when reflecting on and learning from experience. It starts with a brief description of an event and then feelings about the event are expressed ( Figure 3 ). In the evaluation stage, value judgements are made for further analysis in the next stage to draw a personal understanding of the event. In the conclusion stage, insights into how behaviour affected the outcome of the event are developed. Finally, an action plan is developed to be used when encountered the same or similar event. The plan should constitute learned intuition of what a leader would do differently in the next time. This model is a type of reflection on action. A very good example reflection done by a leader using Gibbs’ model can be read at [ 29 ]. Instructions about how to implement each stage are further detailed in Table 2 .

Figure 3.

Reflective cycle [ 28 ].

Table 2.

Stages of reflective cycle [ 28 ].

Kolb’s reflective model presents another circular approach to reflective practice ( Figure 4 ). New knowledge is generated upon experience building on prior experiences and knowledge. The cycle starts with a concrete experience in which a person is actively involved. In the reflective observation stage, reviewing of what has been done and experienced takes place. The next stage is called abstract conceptualization that involves making sense of what happened by interpreting relations between events. The final stage of active experimentation is about testing implications of concepts, which are developed in the previous stage, in new situations.

Figure 4.

Kolb’s reflective model [ 30 ].

Experience needs to be seen as constructed, shaped and contained by social power relations.

Complex and unequal relations around knowledge are constructed between people as an integral part of the learning process.

There is a need to focus on the here-and-now experience and the mirroring process between the people within the education environment and the organizations they represent.

Finding ways of working with underlying and unconscious processes, particularly defence mechanisms, is necessary.

Second-order or metaprocesses relating to each aspect of the cycle are included.

4. Conclusions

Leadership is so complex that everything about it cannot be written in a handbook nor can be prescribed in the literature on leadership. So, how can new knowledge about leadership be generated when it is needed but not available at hand? Reflective leadership fills the gap between theory and practice by enabling leaders to construct their own theories of practice during, after and even before their actions. It teaches leaders how to catch fish instead of giving them fishes. It is a self-development tool and requires little mastery to use. We believe that this chapter is a good starting point for all leaders to acquire this mastery that paves the way for growing as reflective leaders who are self-efficient in creating and updating their own practice of leadership.

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