cpc bus case study sheet

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• Driving and transport
• HGV, bus and coach drivers

Become a qualified heavy goods vehicle (HGV) or bus driver

Driver cpc part 2 test: case studies.

You can book the part 2 case studies test of the Driver Certificate of Professional Competence ( CPC ) as soon as you’ve got your provisional licence. You do not need to have passed the Driver CPC part 1 theory test.

If you’re requalifying as a heavy goods vehicle ( HGV ) or bus driver by taking parts 2 and 4 of the test, you cannot book your test online. You have to book by phone instead.

Driver and Vehicle Standards Agency customer services Telephone: 0300 200 1122 (choose option 01) Monday to Friday, 8am to 4pm Find out about call charges

What to take to your test

You must bring one of the following:

• a Great Britain photocard driving licence
• a Northern Ireland photocard driving licence and paper counterpart
• an EU photocard driving licence (and paper counterpart, if you have one)

If you do not have a photocard driving licence, bring your paper licence and a valid passport.

Your test will be cancelled and you’ll lose your fee if you do not bring the right documents.

Revision and practice

You can use books or software to revise for the test and take practice tests.

You can buy:

• Driver CPC : the Official DVSA Guide for Professional Goods Vehicle Drivers online if you’re learning to drive a lorry
• The Official DVSA Guide to Driving Buses and Coaches book if you’re learning to drive a bus or coach

How the test works

The test is made up of 7 case studies you work through on a computer. The case studies are short stories based on situations that you’re likely to come across in your working life.

You’ll be asked between 6 and 8 multiple-choice questions on each case study.

The test lasts for 1 hour and 15 minutes, and the pass mark is 40 out of 50.

Your test result

You’ll get a letter with the results at the test centre.

You need the test pass reference number when you book your Driver CPC part 4 practical demonstration test.

The pass letter is valid for 2 years.

You need to pass the Driver CPC part 4 practical demonstration test within 2 years, otherwise you’ll have to pass the part 2 case studies test again.

If you fail the test

You’ll get a result letter with feedback telling you why you’ve failed.

You can book another case studies test straight away, but you cannot take it for another 3 clear working days.

Cancelled tests

You can apply for a refund of out-of-pocket expenses if DVSA cancels your test at short notice.

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Understand and book your official RSA Theory Test

CPC - Driver Certificate of Professional Competence

You are here: Home » Book your Theory Test » CPC – Driver Certificate of Professional Competence

About the Driver CPC Theory Test

In order to professionally drive a Bus and/or a Truck you will need* to have a passed a Category D Bus and/or Category C Truck Driver Theory Test and the Driver CPC Case Study Test detailed below, before you can apply to the RSA for your Driver CPC Practical Test.

The Bus Module Test (BMT) or Truck Module Test (TMT) will supplement the full Category C or D Theory Test already obtained by the driver. To book please contact us .

*If you hold a full Driver Licence issued before 10th September 2008 for Category D (Bus) and before 10th September 2009 for Category C (Truck) you have ‘Acquired Rights’ and are automatically entitled to a Driver CPC certification. See RSA CPC Unit for more details.

Driver CPC Theory Test – Step 1

The Driver CPC – Step 1 is covered by the Category D Bus and/or Category C Truck Driver Theory Test. For further information and instructions on how to book these tests, please visit our Driver Theory Test section.

Driver CPC Case Study – Step 2

The Driver CPC – Step 2 is the final stage before your Category D Bus and/or Category C Truck Practical Test. Step 2 of the Driver CPC consists of 3 Case Studies relating to the vehicle category in which you wish to obtain a Driver Certificate of Professional Competence.

Three Simple Steps to Book your CPC Theory Test

• You can purchase online learning portal subscriptions, books and CD-ROMs at the Official Driver Theory Test Store .
• You can also purchase the official Learning App on the App Store (iOS devices) or on Google Play (Android) .

Please be advised that it is your responsibility to book the correct Theory Test category as this cannot be changed at the Test Centre.

Test Centre Locations

There are over forty Driver Theory Test locations throughout the Republic of Ireland. You can choose a Test Centre that is most convenient to you.

Please note that available appointment times may vary between Test Centres – you will be able to select your Test Centre and view its current appointment times at the online booking service.

See a full list of test centre locations and addresses:   DTT Test Centre Location Map  (PDF, 3mb).

Please note failure to bring correct identification will result in you not being able to test and you will lose your test fee. We ask that you please arrive 30 minutes ahead of your test time to allow for your check-in process.

We will only accept one of the following forms of identity (hard copy only – photocopy/pictures of ID are not acceptable):

• Public Services Card (with photograph)
• Passports (valid for international use only or up to maximum 12 months expired)
• Irish Passport Cards (valid for international use, not expired and in good condition)
• National Identity Card from EU/EEA Member States or Switzerland
• Irish Category B (Car) or Category A (Motorcycle) Learner Permit or Full Driving Licence (valid and in good condition – please use this official NDLS page to check the validity of your Licence or Learner Permit)
• Irish Travel Document (for more information see the Citizens Information website )
• Current Ukraine driving licence

Test Category CPC Bus or Truck Case Study exam

In addition to the identification requirement detailed above Test Category Bus (D) & Truck (C) Candidates must also bring with them:

• A full current Category B Irish Driving Licence (or one from an EU/EEA member state or Switzerland or Ukraine)
• A current Category C or D Irish Learner Permit (if applicable)
• A full current Category C or D Irish Driving Licence (or one from an EU/EEA member state or Switzerland or Ukraine)(if applicable)
• Ensure you follow the instructions clearly when entering your details during the booking process.
• You must ensure you use your full name as displayed on your Identification when making your booking.
• Spelling of the name on the identification with which you book your test must match the spelling of your name on the Identification exactly that you will present at the test centre.
• All candidates must present their Identification with some test categories requiring additional ID, please see Step 3: Check ID Requirements
• Should you require Assistance or language facility options please refer to our Test Day Assistance/Support section.
• Please Note: Candidates must schedule their exam using an Irish address. Candidates who have scheduled their exam using an address outside of the Republic of Ireland will not be allowed to test and will lose their fee. (To apply for an Irish Learner Permit or Driver Licence candidates must provide proof of an address in the Republic of Ireland)

Once you have carefully read through the steps required to schedule your Driver Theory Test, you may proceed to complete your booking in real time and receive immediate on-screen and email/letter confirmation.

Residency entitlement requirement to apply for a learner permit or driving licence:

You must be able to prove that you are a national of the European Union, European Economic Area or Switzerland or have leave to remain in Ireland to be eligible to apply for a learner permit or driving licence.

Please read the full list of documents which can be accepted as evidence of residency entitlement to apply for a learner permit or driving licence.

What are the costs?

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• Bus and coach drivers
• Pass your learner tests

Driver Certificate of Professional Competence (CPC): what it is

You must have a Driver CPC before you can drive a passenger carrying vehicle (PCV) for a living .

The Driver CPC test has 4 parts

Part 1 driver cpc theory test, resources - driver cpc theory test.

Advice: Theory test preparation for PCV drivers

Practice theory test for bus and coach drivers (1 of 2)

Part 2 driver cpc case studies.

• 7 case studies (short stories based on situations)
• 50 questions (6-8 multiple choice questions on each case study)
• You have 1 hour 15 minutes
• Questions may be single response, multiple response, audio or click on a hot-spot
• Score at least 40 out of 50 to pass

Buy: Driver CPC: the official DVSA guide for professional bus and coach drivers

You do not need to pass the Driver CPC part 1 theory test before you book part 2.

If you're re-qualifying contact DVSA to book parts 2 and 4.

Part 3 Driver CPC off-road exercises and on-road driving test

Part 3a: off-road exercises.

• Lasts up to 30 minutes
• Includes an ‘S’ shaped reverse into a bay

Part 3b: on-road driving test

• Vehicle safety questions (see GOV.UK 'show me, tell me' links below)
• At least 1 hour of on-road driving

Buy: The Official DVSA guide for professional bus and coach drivers

Part 4 driver cpc practical demonstration test, the test covers 5 topics from the driver cpc syllabus.

• Score at least 15 out of 20 for each topic
• Achieve an overall score of at least 80 out of 100.

Your test may include being able to

• ability to load the vehicle with due regard for safety rules and proper vehicle use
• security of the vehicle and contents
• ability to prevent criminality and trafficking in illegal immigrants
• ability to assess emergency situations
• ability to prevent physical risk

When you've passed all 4 parts

You’ll receive a Driver Certificate of Professional Competence (CPC) Card , which you must carry with you whenever you're driving an HGV.

Acquired rights

If you’re already a professional driver, you may have ‘acquired rights’ to Driver CPC if you got your vocational licence (D, D1, D+E and D1+E) before 10 September 2009.

Having acquired rights does not exempt you from periodic training .

Renewing your Driver CPC for bus and coach

All professional bus and coach drivers must complete at least 35 hours of Driver CPC training every 5 years .

The training covers various aspects of professional driving and is delivered by independent training bodies.

What’s covered in your training is up to you and your employer, but it might include:

• fuel-efficient driving
• defensive driving techniques
• health and safety
• drivers’ hours regulations
• using tachographs.

One day’s training every year is ideal. It allows you to respond to each year’s priorities for your own continuing professional development and your employer’s changing business needs.

It can severely impact business planning and keep you off the road if too much of your training is left to the end of your card’s validity period. You also might not be able to find a trainer if demand is high.

It is illegal to drive professionally if you fail to complete your 35 hours periodic training by the deadline .

GOV.UK top links

Driver CPC overview

Driver CPC Part 1 Theory Test

Driver CPC Part 2 Case Studies

Driver CPC Part 3a Off-road exercises

Driver CPC Part 3b On-road driving

• Show me, tell me - vehicle safety questions without a trailer
• Show me, tell me - vehicle safety questions with a trailer

Driver CPC Part 4 Practical Demonstration

Driver CPC Syllabus

'Acquired rights' to Driver CPC explained

The national standard for driving buses and coaches

Other useful links

Industry Guide to Driver CPC (PDF 1.7MB)

Explore the topic

Related blog articles.

• Study Material
• Multiple-Choice Test
• Hazard Perception
• Practice Case Studies
• Show me, Tell me
• [email protected]

140 LGV DRIVER CPC MODULE 2 PRACTICE CASE STUDIES WITH OVER 900 QUESTIONS

If you're not happy within 24 hours of purchase we'll give you a full refund

We're so confident you'll pass first time we'll refund your joining fee if you fail

What is the driver cpc, what does the part 2 case studies test consist of.

The module 2 case studies test involves a series of questions based on real-life scenarios that a student may encounter during their day to day work as the driver of a large goods vehicle.

The test is made up of seven case studies consisting of between 5-10 questions. The maximum mark for the test is 50, and a minimum of 40 is required to pass the test

EVERYTHING YOU NEED TO PASS THE LGV THEORY AND INITIAL DRIVER CPC

CPC Case Study Practice Test

Mock theory test.

There are 12 multiple choice questions in this free CPC case study practice mock test. Read this carefully and ensure you fully understand the scenario before starting the test. You need to score at least 9 out of 11 to pass this test.

Register to track your progress

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You're doing well! Carry on practising to make sure you're prepared for your test. You'll soon see your scores improve!

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•   Initial CPC
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Initial Driver CPC Training

All professional LGV and PCV (lorry and bus) drivers legally must hold a Driver Certificate of Professional Competence certificate / Driver CPC qualification before they drive for living. Bains Training Services is one stop leading Driver CPC training provider in London to train you for Driver CPC qualifacations.

There are four modules in the Driver CPC: two are the same as the tests you’ll take for getting your LGV, PCV licence.

• Theory test is the same test as for your LGV licence
• Driver CPC case study test
• Driving ability test: this is the same as the practical test for your LGV licence
• Driver CPC demonstration test / Driver CPC Module 4

You can find more information about Driver CPC on GOV.UK or you can watch this DVSA video for an overview of the Driver CPC. You can also access the HGV and PCV industry guide to driver CPC.

As soon as you’ve passed all four modules, you’ll get a Driver Qualification Card (DQC) which you must carry with you while you’re driving a LGV / Truck or PCV / Bus.

Module 2 Driver CPC Case study

Candidates must pass the case study test before they take the practical D emonstration test. Like the theory test, it is a computer based test. There are different case studies for LGV drivers and PCV drivers. Case studies are short scenarios that you may face in your daily practice. We deliver Module 2 Driver CPC training in our office or you can buy study material from us and parctice at home on your computer. For module 2 training we sell DVDs and books to read and practice.

The case study test lasts 75 minutes and covers 7 case studies, 6 - 8 multiple choice questions from each case study with a possible maximum score of 50. Candidates need to score at least 40 out of 50 to pass the test. Before you start the test, you can have a practice session of up to 15 minutes.

Please watch the Driver CPC Module 2 case study video for an overview of test.

Module 4 Driver CPC Demonstration Test

Driver CPC Module 4 training is all about the safety and security of the vehicle. It is the second part of Driver CPC. Once you have passed your Module 2 (Case study test) you will need to go ahead with the Module 4 (Demonstration test). It lasts for 30 minutes with a pass mark of 80% with 15 out of 20 in each subject. Once you have passed, you will receive your Driver Qualification Card (DQC). The card will be valid for 5 years and you will then have to complete 35 hours Driver CPC Periodic training (Classroom training).

Driver CPC Module 4 training has two different versions. One for truck drivers called Driver CPC Module 4 Training for LGV . Driver CPC Module 4 Training for bus drivers called as Driver CPC Module 4 training for PCV . Module 4 needs to be completed by both LGV and PCV drivers. LGV drivers will need to demonstrate the use of the DVSA Load Securing Demonstration Trolley. Please watch the video that meets your needs.

Candidates will be asked to demonstrate their knowledge and ability in the following subject areas:

• Ability to load the vehicle with due regard for safety rules and proper vehicle use
• Security of the vehicle and contents
• Ability to prevent criminality and trafficking in illegal immigrants
• Ability to assess emergency situations
• Ability to prevent physical risk

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Once you have a provisional licence you can book the CPC part 2 case studies test. It does not matter if you have yet to pass the Driver CPC part 1 theory test.

Licence for Driver CPC Case Study Test

After you book CPC module 2 (case studies test) you will need to take one of these driver licences with you:

• Great Britain photocard driving licence.
• Northern Ireland photocard driving licence and paper counterpart.
• EU photocard driving licence (and paper counterpart if you have it).

Note : You may not have a photocard driving licence. In this case, take your paper driver’s licence and a valid passport. Failing to have the right documents means they will cancel your test and you will lose the fee.

How CPC Part 2 Test Works

Seven different short story case studies make up part two of the test. They are based on real situations that you may come across while driving Lorries or buses for a living . But, you will work through each of the scenarios on a computer.

Note : You need to answer between 6 and 8 multiple-choice questions for each case CPC case study test. The CPC part 2 test will last for 1 hour and 15 minutes. The CPC module 2 pass mark is 40 out of 50 (at least 80%).

Driver CPC Part 2 Case Studies Test Result

You will receive a letter at the test centre with the results. It will show the grade for the particular part of the case studies test that you took.

There will be a test pass reference number written on the letter. You need the number to book the Driver CPC part 4 practical demonstration test. The pass letter and reference number is valid for two (2) years.

Note : It is important to pass the Driver CPC part 4 practical demonstration test within the two year period. Failing to do so means you would need to pass the part 2 case studies test again.

What happens if You Fail the CPC Case Studies Tests?

Several things will happen if you fail the CPC case study test. A result letter provides feedback informing why you failed. You can go ahead and book another case studies test straight away. But, you must wait at least three (3) clear working days before you can resit the tests.

DVSA Cancelled Tests

It is uncommon but the Driver and Vehicle Standards Agency may cancel the test at short notice. In this case, you can apply for a refund to cover your out-of-pocket expenses.

ALSO IN THIS SECTION

Becoming a Lorry Driver : Bus and Lorry driver qualifications and licence procedures overview section. Driver CPC Exemptions : Check some situations when the full Driver CPC qualification is not required. Driver CPC Part 1 Test Theory : The process for booking part 1 test theory and how the exam works. Driver CPC Part 3 Driving Ability : The process of booking part 3 test driving abilities and how it works. CPC Module 4 Practical Test : Find out how to book CPC part 4 test on vehicle safety demonstration. After Qualification : The process of getting a Driver CPC card and how to replace a lost or stolen one.

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Information for Professional Bus Drivers

Thank you for your interest in becoming part of Dublin Bus as a Professional Bus Driver.

This document outlines the benefits of working with Dublin Bus, our criteria for the position, the recruitment process and some key information in relation to the position. 

Employee Benefits

All permanent Dublin Bus employees can avail of the following benefits:

• Pension scheme.
• Paid Maternity Leave.
• Medical (GP) Scheme.
• Travel facilities.
• Public Service Credit Union.
• Income Continuance.
• Employee Assistance Programme.
• Mentoring programme.
• Education Support Scheme.
• Sports and Social Clubs – gyms in each depot.
• Canteen facilities.
• Safe Driving Bonus and Attendance Bonus.

Minimun Criteria

Before making an application, an applicants must hold one of the following minimum criteria. These documents must be submitted along with your application form.

Car Licence Applicants

• A valid driving licence Category B (for a minimum of 2 years) with no endorsements.

Bus Licence Applicants

• Full category Irish D licence.
• Up to date valid driver qualification card, category D (CPC card).
• An up-to-date copy from the online CPC Driver Portal as proof that your CPC is up-to-date, go to www.rsa.ie , click on Professional Drivers, Driver CPC and My CPC.

Documentation required for the process

Ndls drivers statement.

All applicants are required to submit an NDLS driver’s statement (letter of entitlement) which shows any endorsements or penalty points on your licence.

Endorsements and/or penalty points will not automatically disqualify you from the recruitment process. You can contact NDLS to request a driver statement by phone 0818 700 800 or email [email protected] .

This document will be requested at the invite to driving assessment and interview stage of the recruitment process. We will contact you when this document is required as you move through the recruitment process.

My CPC Driver Portal

If you currently hold a full D licence and CPC card, you will be required to show that you have completed the relevant CPC Modules each year.

To do this, you will need to login to your My CPC Driver Portal and take a screenshot of your training records. An example of which is below.

Follow the link for  My CPC Portal.

Contact Information

All queries relating to Bus Driver Recruitment should be directed to the email address below. Please put ‘Bus driver’ and your full name in the email subject line and will be get back to you as soon as possible.

Email:  [email protected] .

Recruitment Process Summary

Stage 1:  application stage.

All applications are submitted via our E-Recruitment system.

The application form must be completed in full and submitted with the required documents. Attach scans or pictures of these documents below when submitting your application. 

B Licence Applicants

D licence applicants.

• An up-to-date copy from the online CPC Driver Portal as proof that your CPC is up-to-date, go to www.rsa.ie , click on 'Professional Drivers', 'Driver CPC' and 'My CPC'.

Incomplete applications will not be processed.

Your application will be reviewed, and shortlisting will apply.

Stage 2: Online Accessment

If shortlisted, you will be invited via email to complete an online assessment. It can be completed on a computer, iPad, or on a smartphone.

You are given 2 hours to complete this test. It must be completed in one sitting.

The assessment is made up of 2 parts:

• Fare calculation and written report.
• Situational Judgement Test.

If you are successful in this stage, you will be invited to attend Stage 3.

Stage 3: Driving Skills Assessment and Competency Based Interview

In stage 3 you will undertake a driving skills assessment and competency-based Interview on the same day.

Please allow yourself 2.5 hours for this stage.

Your driving skills assessment you will be assessed in a different vehicle depending on your licence category:

• B Licence – Automatic Car.
• Full D Licence – Automatic Double Decker Bus.

If you are successful in the driving assessment, you will then attend a Competency based interview.

A role profile will be sent with your invitation to attend, please review, and prepare for your interview using this document.

Stage 4: Pre-employment Medical

All pre-employment medicals are held in the CIE Occupational Health Unit, Connolly Station, Harbourmaster Place, Dublin 1, D01 V6V6.

You must bring the following with you on the day of your appointment.

• Photo ID (Driving licence or Passport).
• Glasses (if you wear glasses for reading or driving).
• A number of required documents that will be highlighted to you in your invitation for this stage.

Please allow up to 2 hours for this appointment.

The Human Resources Department will contact you in the coming weeks after your appointment.

Stage 5: Theory Tests

Dublin Bus will assist you in booking your theory test requirements through Prometric (on behalf of the Road Safety Authority).

Applicants will be required to prepare and pass two theory tests:

• D licence theory test.
• CPC Bus Case Study.

Providing the applicant has successfully passed their D licence theory test they are then required to apply for and obtain their D licence learner permit.

Stage 6: Reference Check

We will check references you supplied. Please ensure your reference is aware you have given their contact information on your application. 

Stage 7: Application Review

We will review your application to ensure you have met the required standard for the position and that you are a suitable candidate for employment as a Professional Bus Driver with Dublin Bus.

Stage 8: Offer of Employment

When you have obtained the necessary criteria an offer of employment is made and a start date will then be agreed to commence training in our Training Centre.

New drivers cannot take any annual leave for the first 4 months of their employment. This is to ensure that the training programme is completed in full.

A comprehensive training programme will be provided to new starters. B licence new starters will undertake an initial 6 week training programme. B licence new starters will be required to pass the Department of Environment D licence driving test during the training programme. D licence candidates will undertake an initial 4 week training programme.

During training you will work different training patterns. Rotating between 7:00am to 3:00pm and 3:00pm to 11:00pm. The weekly training pattern will be on will be outlined to you on the day you start in the Training Centre.

Obtaining the Criteria

D (Bus) Licence Learner Permit and CPC Bus Case Study.

Step 1: You will need to complete the Category D Bus Driver Theory Test. This can be done through theorytest.ie .

Step 2: CPC Case Study test. This test consists of 3 case studies relating to the vehicle category in which you wish to obtain a driver CPC. This can be done through theorytest.ie (Please note, the CPC bus case study is only valid for a period of 2 years from its date of issue).

Step 3: Attend your local NDLS centre and apply for your physical D licence learner permit by submitting your pass sheet following completion of the D licence theory test. An appointment will have to be booked in advance using this link; Apply for my Car D learner .

As soon as you have obtained the necessary criteria contact the Human Resources Department forward a copy of the above documentation to [email protected] .

A Human Resources representative will be in touch with you in relation to your application.

What to expect from the role

Garage allocation: You will be agned a garage based on our operational requirement, where Dublin Bus require drivers in that particular week.

Shifts: New drivers will operate scheduled services covering a 5-day week with roatating shifts (including night services if required).

All new drivers operate a 5 over 7 rota (working 5 days out of 7 per week).

See below a sample of a drivers roster:

On a 5-week rota drivers are required to work 2 Sundays and 3 Saturdays in the 5 week period. Drivers will have two weekends resting in a 5 week period and one of those weekends is a 3 day weekend (Sat, Sun, Mon).

Shift types (approximate windows of work)

• Early: 4:00am - 04:00pm (early week).
• Bogey: Covers both morning and evening travel peaks with long break, can be up to 3 or 4 hours (early / light week).
• Relief: 10:00am - 10:00pm (early / late week).
• Late: 02:00pm - 02.00am (late week)
• Night: 07:00pm - 07:00am (late week). 

You will not work the full duration of the above window but will work shift within that window.

Annual Leave

Dublin Bus allocates annual leave using a holiday skip rotation system. You are allocated two weeks during the summer window commencing April and ending in September and one week in the winter window beginning of October to the end of March. For additional leave requests, you are asked to request this through their local depot manager.

Mentor programme and route training

You will be partnered with a mentor in your depot location who will help you settle in. Your mentor will and act as a point of contact for any questions or queries. They will begin by assisting you in your route training and in week one they will train you in on three nursery routes. Gradually over time adequate training will be provided to assist you in learning all other routes in your depot location. 

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PCV Driver CPC Module 2 Case Studies

Practice case study questions for the PCV module 2 driver CPC test. Over 60 practice case studies alongside comprehensive study material.

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