problem solving job titles

13 Best Jobs for Problem Solvers (High Paying)

• September 27, 2023

Searching for high-paying jobs that let you flex your problem-solving muscles?

We’ve got a collection of exciting careers that not only pay well but are all about tackling challenges head-on. If you love solving problems and want a hefty paycheck, these jobs are for you.

What Makes a Good Job for Problem Solvers?

We narrowed down jobs that:

• Involve analytical thinking and strategy
• Have a work setting where every day is different
• Require quick decision-making in high-stakes situations
• Let you work on projects from conception to completion
• Give you a say in shaping the outcome

Best Jobs for Problem Solvers

Sure, some of the jobs on this list might ask for a college degree but don’t fret if you’re missing that piece of paper. Many of these jobs offer great pay, even if you’ve gained expertise through experience or certifications.

So, enough chit-chat. Let’s dive right into our top picks for jobs perfect for problem solvers.

1. Air Traffic Controller

Average salary: $67,020

An Air Traffic Controller directs and organizes the flow of aircraft on the ground and in the sky, ensuring safe operations.

Job duties:

• Coordinate aircraft takeoffs and landings
• Monitor and direct flight paths
• Provide real-time updates to pilots
• Handle emergency situations
• Manage air traffic within control zones

Job requirements:

• FAA Air Traffic Pre-Employment Test
• At least 3 years of progressively responsible work experience
• Age under 31 when applying
• U.S. citizenship
• Ability to prioritize tasks rapidly
• Quick decision-making under pressure

2. Sales Engineer

Average salary: $77,247

A Sales Engineer, also known as a Solutions Engineer or Technical Sales Engineer, combines technical knowledge with sales skills to provide advice and support on a range of products.

• Explain complex technical concepts to customers
• Develop and deliver product demonstrations
• Collaborate with sales teams
• Create customized solutions
• Analyze market trends and customer needs
• Bachelor’s degree in engineering or related field
• 2-5 years of experience in a technical role
• Familiarity with CRM software
• Strong negotiation skills
• Ability to explain complex concepts clearly
• Strong presentation skills

3. Ethical Hacker

Average salary: $106,617

An Ethical Hacker, also known as a White Hat Hacker or Penetration Tester, intentionally probes computer systems for security vulnerabilities.

• Identify security flaws in systems
• Conduct penetration tests
• Simulate cyber attacks
• Report findings
• Offer remediation strategies
• Certified Ethical Hacker (CEH) or Offensive Security Certified Professional (OSCP)
• 2+ years experience in cybersecurity
• Familiarity with programming languages like Python or C++
• Strong understanding of networking
• Good report-writing skills

4. Quality Assurance Manager

Average salary: $107,316

A Quality Assurance Manager, sometimes just called a QA Manager, oversees the quality of products or services in a company.

• Inspect products for defects
• Manage QA team
• Enforce quality standards
• Audit processes
• Report to higher-ups
• 3+ years of QA experience
• Strong grasp of QA methodologies
• Ability to manage a team
• Strong attention to detail

5. Business Intelligence Analyst

Average salary: $102,648

A Business Intelligence Analyst, also known as a BI Analyst, translates data into actionable insights for a company.

• Analyze business data
• Create data visualizations
• Forecast trends
• Generate reports
• Recommend strategies
• Proficiency in SQL
• 2+ years in data analysis
• Familiarity with BI tools like Tableau
• Good communication skills

6. Product Manager

Average salary: $165,818

A Product Manager, sometimes abbreviated as PM, drives the strategy, roadmap, and execution of a product.

• Define product goals
• Develop product roadmap
• Prioritize features
• Coordinate with dev teams
• Analyze user feedback
• 2+ years in product management
• Familiarity with Agile methodology
• Strong leadership skills
• Good problem-solving abilities

7. Logistics Coordinator

Average salary: $42,690

A Logistics Coordinator manages the supply chain, from vendor relationships to product delivery.

• Track shipments
• Coordinate deliveries
• Liaise with vendors
• Monitor inventory
• Resolve shipping issues
• Familiarity with logistics software
• Time management skills

8. Acoustic Consultant

Average salary: $120,619

An Acoustic Consultant analyzes sound and vibration to optimize acoustics, often for construction or entertainment settings.

• Measure noise levels
• Analyze data
• Recommend changes
• Develop sound profiles
• Consult with clients
• Bachelor’s degree in Acoustical Engineering or Physics
• Experience with acoustic measurement tools
• Data analysis skills
• Basic understanding of construction or architectural design
• Good listening skills

9. Fraud Investigator

Average salary: $67,347

A Fraud Investigator looks into suspicious activities to identify and prevent fraud; also known as a forensic investigator.

• Collect evidence
• Interview suspects
• Write reports
• Collaborate with law enforcement
• Bachelor’s degree in Criminal Justice or related field
• Experience in investigative work
• Basic accounting skills
• Strong communication skills
• Solid attention to detail

10. UX Designer

Average salary: $95,572

A UX Designer focuses on user experience design to make products more user-friendly.

• Sketch wireframes
• Develop prototypes
• Conduct user tests
• Analyze feedback
• Collaborate with developers
• Portfolio showcasing UX design work
• Familiarity with design software like Sketch or Figma
• Understanding of basic HTML and CSS

11. Disaster Recovery Specialist

Average salary: $78,723

A Disaster Recovery Specialist plans and implements strategies for dealing with emergencies and natural disasters, sometimes known as crisis management professionals.

• Assess risks
• Create plans
• Train staff
• Coordinate drills
• Manage emergencies
• Update recovery strategies
• Professional certifications in disaster recovery
• Knowledge of federal and state regulations
• Strong leadership abilities
• Ability to make quick decisions
• Good at multitasking

12. Private Investigator

Average salary: $54,578

A Private Investigator, often called a PI or detective, conducts surveillance and gathers information for clients.

• Conduct surveillance
• Gather evidence
• Interview people
• Verify facts
• Handle confidential data
• State-issued license for private investigation
• Prior experience in a similar role
• Basic tech-savvy skills for data retrieval
• Strong observational abilities
• Good written and verbal communication
• Adaptability to varied work environments

13. Technical Writer

Average salary: $76,519

A Technical Writer translates complex technical language into easily digestible documents, also known as documentation specialists.

• Research topics
• Write manuals
• Edit drafts
• Collaborate with tech teams
• Update existing documents
• Review quality
• Experience with specific industry jargon
• Basic understanding of the technology being documented
• Good research skills
• Ability to work under tight deadlines
• Teamwork and collaboration skills

See, There Are Careers for Problem Solvers!

From Air Traffic Controller to Business Intelligence Analyst, this roster is packed with rewarding opportunities for those who love tackling challenges.

Got a favorite on the list? We’d love to hear your thoughts, so drop a comment.

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The 20 best jobs for people who love to solve problems

Some people are natural-born problem solvers. Others develop the skill over time. Either way, there are several jobs that are perfect for this group of people, where day-to-day tasks involve tackling information and problems head-on to devise solutions.

We filtered through data from the Occupational Information Network (O*NET) , a US Department of Labor database that compiles detailed information on hundreds of jobs, to find 20 that place high importance on "making decisions and solving problems ." We also checked out the average annual salary and  projected percent change in employment from 2014 to 2024  for each job on the US Bureau of Labor Statistics (BLS) website .

O*NET judges how important " a nalyzing information and evaluating results to choose the best solution and solve problems " is in any job, assigning each a score between one and 100. Positions that involve more problem solving, like  physician assistants and chief executives,  rank higher — while jobs that don't require much problem solving, like tour guide and waiter, rank lower.

Check out the 20 best jobs for problem solvers below:

No. 20. Hospitalist

Average annual salary (2015): $197,700*

Problem-solving importance level:  93

What they do: Provide inpatient care, including medications and treatments in intensive-care units, medical wards, rehabilitation facilities, and nursing homes.

Education requirements:  Bachelor's and master's degrees, followed by a PhD or an MD

Projected growth through 2024:  14%

*BLS includes this occupation under "Physicians and Surgeons, All Other."

No. 19. Administrative law judge, adjudicator, or hearing officer

Average annual salary (2015):  $93,140

What they do:  Conduct hearings to review claims and determine liability for government-related matters and programs. 

Education requirements:  Bachelor's and master's degrees, usually followed by a JD.

Projected growth through 2024: -1%

No. 18. Obstetrician or gynecologist

Average annual salary (2015):  $222,400

What they do:  Provide medical care to women during pregnancy and childbirth. 

Education requirements:  Bachelor's and master's degrees, followed by an MD.

Projected growth through 2024: 14%

No. 17. Education administrator, elementary and secondary school

Average annual salary (2015):  $92,940

What they do:  Typically referred to as elementary- or secondary-school principals whose job is to enforce discipline and attendance policies for students and teachers.

Education requirements:  Bachelor's and master's degrees, sometimes followed by a PhD.

Projected growth through 2024: 6%

No. 16. Midwife

Average annual salary (2015):  $93,610

What they do:  Provide prenatal care to mothers and assist with childbirth and infant care.

Education requirements:  Bachelor's degree, and master's degree as an advanced-practice registered nurse (APRN).

Projected growth through 2024: 31%

No. 15. Actuary

Average annual salary (2015):  $110,560

What they do:  Analyze statistical data regarding mortality, accident, sickness, and disability to predict the probability of future risk and liability.

Education requirements:  Bachelor's degree and must pass a series of certified exams.

Projected growth through 2024: 18%

No. 14. Respiratory therapy technician

Average annual salary (2015):  $49,720

Problem-solving importance level:  94

What they do:  Work with patients in need of respiratory care in emergency rooms, neonatal or pediatric intensive care, or surgical-intensive care.

Education requirements:  Most jobs in this area require vocational-school training.

Projected growth through 2024: 12%

No. 13. Social and community-service manager

Average annual salary (2015):  $69,430

What they do: Plan, direct, coordinate, and oversee social-service or community-outreach programs and organizations. Includes job titles like social worker and adoption-services manager.

Education requirements:  Bachelor's degree, sometimes a master's degree.

Projected growth through 2024: 10%

No. 12. Preventive-medicine physician

Average annual salary (2015):  $197,700*

What they do:  Assist and aid nurses, physicians, or statisticians in the prevention of disease, injury, or death.

Education requirements:  Bachelor's and master's degrees, followed by a PhD or an MD.

*BLS includes this occupation under Physicians and Surgeons, All Other.

No. 11. Physician assistant

Average annual salary (2015):  $99,270

What they do:  Assist physicians by conducting patient physicals, treatment, and counseling.

Education requirements: Bachelor's and master's degrees.

Projected growth through 2024: 30%

No. 10. Chief executive

Average annual salary (2015):  $185,850

Problem solving importance level:  94

What they do:  Provide overall direction and implement policies of a company. Typical job titles include chief executive officer, chief operating officer, and executive vice president.

Education requirements:  Bachelor's and master's degrees.

No. 9. Judge, magistrate judge, or magistrate

Average annual salary (2015):  $116,100

What they do:  Preside over a court of law with the ability to sentence defendants in criminal cases and determine defendant liability in civil cases. May also perform wedding ceremonies.

Education requirements:  Bachelor's and master's degrees, followed by a JD.

No. 8. Ophthalmologist

Problem-solving importance level:  95

What they do:  Conduct eye exams and vision correction, like optometrists, but are also trained to perform eye surgery, including cataracts and glaucoma.

No. 7. Anesthesiologist

Average annual salary (2015):  $250,100

What they do:  Physicians who administer a sedative drug called  anesthesia before surgery, and monitor patients during and after surgery.

Projected growth through 2024: 14%*

*BLS includes this figure under "Physicians and Surgeons, All Other."

No. 6. Air-traffic controller

Average annual salary (2015):  $118,740

Problem-solving importance level:  96

What they do:  Control, authorize, and regulate airplane traffic at and in between airports.

Education requirements:  Bachelor's degree or work experience totaling three years, in addition to exams and a Federal Aviation Administration academy course.

Projected growth through 2024: -9%

No. 5. Nurse anesthetist

Average annual salary (2015):  $160,250

Problem-solving importance level:  97

What they do:  A dminister  anesthesia, monitor patient vital signs, and oversee patient recovery after surgery.

No. 4. Radiologist

Average annual salary (2015):  $197,700*

Problem-solving importance level:  98

What they do:  Examine and interpret the results of a patient x-ray and communicate diagnostic information regarding diseases or disorders to patients and physicians.

*BLS includes this occupation under "Physicians and Surgeons, All Other.

No. 3. Neurologist

Average annual salary (2015):  $197,700*

What they do:  Physicians who diagnose, treat, and help prevent diseases and disorders of the brain and central-nervous system.

No. 2. Sports-medicine physician

Average annual salary (2015): $197,700*

What they do: Diagnose, treat, and help prevent sport-related injuries in athletes.

Education requirements: Bachelor's and master's degrees, follow by PhD or an MD.

Projected growth through 2024:  14%*

No. 1. Government-property inspector or investigator

Average annual salary (2015): $55,100*

Problem-solving importance level: 100

What they do:  Inspect government property to ensure that things are in order with contract agreements and government regulations.

Projected growth through 2024:  8%

*BLS includes this occupation under "Construction and Building Inspectors (state government)."

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Best Careers for Problem Solving: Top Opportunities for Critical Thinkers

Problem-solving is a highly sought-after skill in today’s job market, as it plays a critical role in finding solutions to complex problems and driving innovation across various industries. Whether it’s science, technology, education, or healthcare, professionals with a knack for identifying issues and developing effective strategies to address them are invaluable assets in any organization. By pursuing a career that aligns with their natural strengths, individuals with strong problem-solving skills can have a fulfilling and successful career while making a significant impact in their chosen field.

To effectively navigate and excel in these careers, professionals must be able to adapt their thinking approach, utilize various methods and tools, and stay current with education and training opportunities. By having a solid foundation in problem-solving skills, an individual allows themselves to access a wide array of specific careers that not only demand these abilities but also provide a sense of accomplishment and satisfaction. In various industries, management and decision-making skills play an essential role in maximizing problem-solving capabilities and ensuring sustainable growth.

Key Takeaways

• Problem-solving skills are vital in various industries and can lead to fulfilling and successful careers.
• Continual education and training in problem-solving are crucial for personal growth and professional success in these fields.
• Management and decision-making skills play a significant role in maximizing one’s problem-solving capabilities and success in careers for problem solvers.

Understanding Problem Solving

Problem solving is a critical skill in many careers, as it involves the ability to identify, analyze, and resolve issues or challenges that one may encounter in their work. Problem-solving skills are closely related to analytical skills and analytical thinking, both of which involve breaking down complex information into simpler, more manageable components. This process often includes brainstorming, creativity, teamwork, and solid decision-making abilities.

In many job roles, employees are expected to exhibit strong problem-solving skills, as they contribute significantly to the company’s overall success. These skills enable them to tackle various challenges and develop innovative solutions. One key aspect of problem solving is the ability to think critically in order to assess the situation and determine the best course of action. This may involve weighing the pros and cons of different options, understanding the risks involved, and making a decision that will yield the best possible outcome.

Brainstorming, an essential component of problem-solving, involves generating multiple ideas in response to a given issue. This requires a high level of creativity and often benefits from collaboration with coworkers or team members. Through open and honest communication, team members can harness their collective creative power to explore a wider range of possibilities and potential solutions.

Strong problem solvers also exhibit flexibility in their thinking. They are open to various perspectives and approaches, and can adapt their strategies based on new information or changes in circumstances. This level of adaptability is essential for navigating the rapidly evolving workspaces of today, where new challenges continually emerge.

Moreover, effective problem solving often involves collaboration and teamwork. Working together with others enables individuals to leverage diverse skills and perspectives, which can lead to more well-rounded and innovative solutions. By embracing collaboration, professionals can also foster a productive work environment that encourages open communication, mutual respect, and shared responsibility for achieving successful outcomes.

In summary, problem-solving skills are crucial for success in many careers, and involve a range of abilities, including analytical thinking, brainstorming, creativity, teamwork, and decision-making. A strong problem solver is adaptive, open to new perspectives, and capable of working effectively with others, all of which contribute to their ability to navigate complex challenges and find viable solutions.

Role of Problem Solving in Careers

Problem solving is a crucial skill across a wide array of careers, as it enables professionals to tackle challenges, enhance efficiency, and drive innovation. Various occupations require a strong foundation in problem solving, and individuals who excel in this area enjoy a more successful and fulfilling work life.

Careers in actuarial science demand a keen ability to analyze data and develop models to predict future events. Actuaries play a significant role in the insurance and finance industries, where they help businesses navigate complex risk management scenarios. This occupation combines strong problem-solving, mathematical, and statistical skills, making it ideal for individuals who are critical thinkers and possess quantitative aptitude.

Another career that values problem-solving expertise is that of a judge . Judges are responsible for interpreting laws, assessing evidence presented in trials, and making impartial decisions. They use their problem-solving abilities to navigate complex legal disputes and ensure a just outcome for all parties involved.

In the field of computer science , problem-solving skills are critical to success. This includes roles such as software developers, who are responsible for designing and coding computer programs, as well as project managers, who oversee the development process. These individuals use their problem-solving abilities to troubleshoot issues, optimize system performance, and create innovative solutions to meet client needs.

Executives and chief executives are also required to possess strong problem-solving capabilities. As leaders of organizations, they face various challenges, from managing resources and personnel to developing strategic plans for growth. With excellent problem-solving skills, executives can make well-informed decisions, successfully manage crises, and foster a culture of continuous improvement.

Professionals in other fields, such as accounting , chemistry , law , radiology , financial analysis , and education administration , also depend on problem-solving skills to excel in their roles. Whether they are diagnosing medical conditions, crafting legal arguments, or managing budgets, these individuals apply critical thinking and problem-solving techniques to navigate complex situations and achieve success.

Several other careers, including respiratory therapy technicians , social and community-service managers , magistrates , ophthalmologists , anesthesiologists , detectives , statisticians , and air traffic controllers , require problem-solving as a core competency. In each of these professions, individuals rely on their critical thinking skills and practical problem-solving approach to address challenges effectively.

In conclusion, problem-solving is an essential element for success across various careers and industries. Professionals with strong problem-solving abilities can contribute positively to their organizations, innovate solutions, and drive growth.

Problem Solving in Science and Mathematics

In the realm of science and mathematics, problem solvers are in high demand. Professionals in this field typically possess strong analytical and critical thinking skills. They are adept at finding solutions to complex problems and overcoming challenges.

Engineering is one such career path that emphasizes problem solving. Engineers design, build, and maintain structures, systems, and devices to solve real-world issues. They apply mathematical and scientific principles to their work, and their goal is to improve the quality and efficiency of products, systems, and services. This field includes various branches, such as civil, electrical, and mechanical engineering, providing a diverse range of opportunities for problem solvers.

Mathematics is another field where problem-solving skills are highly valued. Careers in mathematics demand strong logical and analytical abilities to solve complex equations and models. Actuaries, for example, focus on assessing risk and uncertainty in various financial contexts. They evaluate the potential outcomes of different scenarios and make data-driven decisions to minimize risks. This profession is ideal for those who enjoy tackling challenges, and combining mathematical and statistical knowledge with practical applications.

The sciences offer multiple avenues for problem solvers, with chemists being particularly notable in this regard. Chemists conduct research and experimentation to develop new substances and materials, find solutions to environmental problems, and improve existing products. Their work involves analyzing data, synthesizing compounds, and assessing chemical reactions. These professionals often collaborate with colleagues from other disciplines, combining their expertise to address complex issues.

Overall, careers in science, engineering, and mathematics are ideally suited for individuals who enjoy problem solving. These fields offer a wide range of opportunities for critical thinkers to apply their skills and contribute to advancements in various industries. By pursuing a career in any of these domains, problem solvers can combine their passions with their professional aspirations, making a meaningful impact in the world around them.

Methods and Tools for Problem Solving

Effective problem-solving is a highly sought-after skill in today’s job market. Employees with strong problem-solving skills tend to be more productive, creative, and capable of working well in teams. There are several methods and tools available to help individuals and teams develop their problem-solving abilities and tackle complex issues.

The first step in any problem-solving process is to accurately define the problem. This involves gathering and analyzing information to identify the root cause of the issue. Once the problem is clearly defined, the next step is to approach it using various strategies and techniques.

Brainstorming is a popular technique for generating ideas and uncovering potential solutions. It encourages creativity by allowing individuals to freely share their thoughts and ideas without judgement. It is important for teams to create a comfortable environment where everyone feels encouraged to contribute.

For a more structured approach, consider using the “Six Thinking Hats” method. This technique, developed by Dr. Edward de Bono, encourages participants to consider various perspectives by wearing different “hats.” Each hat represents a distinct mode of thinking, such as analytical, creative, or emotional thinking. By exploring the problem from multiple angles, the team can develop a more comprehensive understanding and devise effective solutions.

In situations where data analysis is crucial, tools like root cause analysis, Pareto charts, or fishbone diagrams can be helpful. These tools allow teams to systematically analyze data and identify trends, patterns, or anomalies that may contribute to the problem.

Training is essential in developing strong problem-solving skills. Regularly investing in workshops, seminars, or online courses can help individuals stay up-to-date with the latest problem-solving strategies and tools. Additionally, encouraging a culture of learning and collaboration in the workplace can lead to more efficient problem-solving and a stronger team dynamic.

To conclude, there are numerous methods and tools available for problem-solving. The key is to identify the most appropriate strategy for the problem at hand, combining creativity with analytical thinking. With proper training and a collaborative mindset, individuals and teams can greatly enhance their problem-solving abilities, making them valuable assets in any workplace.

Significance of Education and Training

The significance of education and training in the realm of problem-solving careers cannot be overstated. Pursuing a career in this field generally requires a solid academic foundation along with specialized training to hone one’s skills. Educational administrators, for example, play a crucial role in shaping the education system and addressing issues related to equity and quality of education. 1

Education and training can be viewed as a fundamental stepping-stone in preparing individuals for a successful career in problem-solving. Academic backgrounds ranging from engineering and mathematics to social sciences and management provide diverse perspectives and tools for solving complex real-world problems. Furthermore, specialized training equips individuals with practical knowledge and technical expertise, making them more effective problem solvers in their respective fields.

The US Department of Labor highlights the importance of education and training in problem-solving careers by stating that higher-level positions often demand a stronger academic background, along with specialized training and certifications. 2 This demonstrates the correlation between proper education, training, and career success in problem-solving-based fields.

In conclusion, the importance of education and training in problem-solving careers should not be overlooked. A strong academic background, combined with practical training and experience, enables individuals to thrive in their chosen fields. Educational administrators and other key stakeholders play an essential role in shaping the education system and ensuring equitable access to valuable resources and training opportunities.

Using Occupational Information for Career Guidance

When seeking the best careers for problem-solving, one valuable resource is the Occupational Information Network (O*NET) . O*NET is a comprehensive database created by the US Department of Labor that compiles detailed information on hundreds of occupations. This network assists individuals in making informed decisions about their career paths based on their problem-solving skills and interests.

The O*NET database contains information on various aspects of each occupation, including required skills, knowledge, abilities, and job tasks. By utilizing this information, individuals can match their strengths in critical thinking, analysis, and creativity to suitable career opportunities.

Some of the careers for problem solvers identified on O*NET include positions in engineering, information technology, and the sciences. However, it’s important to recognize that there is a wide range of occupations that require two years or less of training and still utilize problem-solving skills, such as construction carpenters, computer user support specialists, and environmental engineering technicians.

While exploring O*NET, users can also examine related occupations and industries, providing further insight into potential career paths. By evaluating various aspects of each occupation and considering the required education and training, individuals can make informed decisions about pursuing a career that aligns with their problem-solving abilities.

Remember to use the O*NET database as a starting point for career guidance. It’s essential to do additional research, gather information from professionals working in the field, and consider personal preferences and goals when deciding on the best career path. Making use of the Occupational Information Network can lead to a fulfilling career that harnesses one’s natural problem-solving skills and abilities.

Specific Careers for Problem Solvers

If you have a knack for solving complicated issues and enjoy finding solutions to challenging tasks, then a career in problem-solving could be the ideal path for you. There are numerous professions that focus on analytical thinking and technical expertise, offering unique and exciting opportunities for those who thrive in such environments. Here, we will discuss some of the best careers for problem solvers across various fields.

Actuaries , for instance, are tasked with assessing and analyzing financial risks for insurance companies, and making data-driven decisions based on their calculations. Actuaries utilize their analytical skills and statistical knowledge on a daily basis, making it a natural fit for problem solvers.

In the legal realm, both judges and lawyers play critical roles in addressing complex disputes and resolving conflicts. Judges are responsible for impartially interpreting the law, while lawyers work to resolve their clients’ legal issues by navigating through intricate laws and regulations. Both professions demand strong analytical thinking and problem-solving abilities.

Computer science is another field where problem-solving skills are highly valued. Computer scientists develop algorithms, build software, and tackle challenges in artificial intelligence and machine learning. Similarly, software developers combine their technical expertise with creativity to design and create innovative solutions for various problems.

Other careers in the science field, such as chemists and statisticians , also involve problem-solving skills as they conduct research, analyze data, and develop models. Radiologists – who interpret medical imagery and diagnose diseases – and neurologists – who diagnose and treat neurological disorders – are examples of problem-solving careers in the medical field.

Financial analysts and accountants are essential in the world of business, as they are responsible for analyzing financial data and providing valuable advice on how to allocate resources and make sound decisions. Strong analytical skills are crucial for these roles.

Careers such as detective and air traffic controller involve keeping people safe by applying problem-solving abilities in high-stress situations. Detectives piece together clues and analyze evidence to resolve crimes, whereas air traffic controllers manage flight routes and prevent the likelihood of collisions.

In the realm of management, project managers and logistics managers tackle complex challenges by organizing resources, managing timelines, and ensuring smooth coordination of operations. Successful management professionals exhibit strong problem-solving skills, which are essential in navigating various scenarios and achieving goals.

Finally, chief executives are responsible for making high-level decisions for their organizations. They must have a strong grasp on the business landscape, innovative ideas, and excellent problem-solving abilities to lead their companies successfully through uncertain times.

It’s evident that there’s no shortage of problem-solving careers spanning a wide array of industries. Those with natural analytical thinking and a passion for resolving challenges will likely excel in these professions and find a fulfilling career path.

Importance of Management and Decision-Making Skills

In today’s competitive business world, management and decision-making skills play a crucial role in the success of an organization. For professionals like chief executives and project managers, these skills are essential to effectively handle various situations and challenges that arise in the workplace.

One of the primary responsibilities of managers and executives is making decisions . They need to determine the best course of action to achieve the organization’s objectives while considering various factors such as resources, constraints, and uncertainties. By making well-informed decisions, they can drive innovation, productivity, and growth.

In the context of project management , problem-solving and decision-making are intertwined. Project managers are responsible for planning, executing, and closing projects, which requires assessing risks, allocating resources, and addressing unexpected challenges. Effective problem-solving enables them to find creative solutions and make timely decisions that can positively impact the project’s outcome.

Moreover, decision-making in management often involves collaboration and teamwork. Managers need to communicate their vision and goals effectively, listen to inputs from team members, and be open to different perspectives and ideas . By fostering a collaborative environment, they can harness the collective intelligence of the team and achieve better results.

In conclusion, management and decision-making skills are essential in a variety of career paths, including chief executives and project managers. These professionals must demonstrate the ability to navigate complex situations, make well-informed choices, and collaborate effectively with their teams. By cultivating these skills, individuals can become successful leaders who drive positive change and growth in their organizations.

• https://link.springer.com/article/10.1007/s10833-021-09437-z ↩
• https://www.bls.gov/careeroutlook/2014/spring/art02.pdf ↩

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Software Developers, Lawyers, and 11 Other Occupations That Demand Frequent Problem-Solving

May 4, 2023

Only about 14% of civilian workers have to solve problems on a daily basis, according to the Bureau of Labor Statistics . But some jobs are all about problem-solving.

Looking at the BLS 2022 data, ClickUp found that software developers, executives, and lawyers are among the top 13 jobs that demand the most frequent problem-solving. Occupations on the list are ranked by the estimated percentage of workers in each job who had to solve problems more than once per day.

Over 100 jobs were reviewed in the analysis, and only those where more than half of the workers problem-solved multiple times daily made the rankings. Nearly half of the jobs on the list involve management responsibilities. 

Management positions come with many problem-solving requirements because of the need to oversee people and processes; define goals and break them down into smaller, assignable tasks; and make resource management decisions based on theory and data.

Employers value problem-solving in the workplace because workers with these skills are better able to overcome challenges independently, suggest new ideas and improve processes , and save the company and its customers time and money.

Focusing on and developing advanced, nuanced, and quick-reaction problem-solving skills might even help insulate, to a degree, some knowledge-based professionals from the most disruptive effects of artificial intelligence and automation technologies.

The MIT Sloan Management Review found the most likely skills to be automated are those that can be “standardized and codified.” The research noted that tasks requiring physical or real-time resolution typically had lower automation rates. That was due to the fact that creating tools that can handle the unpredictability of those tasks is either too expensive, involves too much work, or may not yet be technologically achievable.

Problem-solving is a skill that can be practiced and honed. There is a wide array of literature and coursework available for learning established methods of problem-solving, with specialties in topics like parallel thinking, decomposition, research, and analysis. Even practicing word and logic puzzles as a leisure activity can help hone problem-solving skills.

A COMPLETE GUIDE TO RESOURCE ALLOCATION Understand the ins and outs of resource allocation to maximize productivity and efficiency with this handy guide.

13. Electrical engineers

12. transportation, storage, and distribution managers, 11. computer and information systems managers, 10. architectural and engineering managers, 9. k-12 education administrators, 8. natural sciences managers, 7. software developers, 6. physicists, 5. chief executives, 4. nurse practitioners, 3. personal financial advisors, 1. podiatrists, enhance your problem-solving skills and boost your management efficiency with clickup.

• Share of workers who problem-solve more than once per day : 51.7%
• Nationwide employment : 186,020 (1.32 per 1,000 jobs)

Electrical engineers design, develop, test, and maintain electrical systems and components. They may identify problems, design circuitry and other parts, and create prototypes to test their solutions. And they can encounter surprises.

For instance, in 1945, Percy Lebaron Spencer, an electrical engineer for Raytheon, was working on radar equipment and noticed a candy bar in his pocket melted. Applying critical thinking and problem-solving skills, he devised a series of tests, observations, and experiments, ultimately inventing the microwave oven.

Hands-on experience and professional development help electrical engineers develop their analytical and critical thinking skills. Participating in professional associations can also assist in the development of their communication and teamwork abilities, allowing them to collaborate effectively with their colleagues and clients .

• Share of workers who problem-solve more than once per day : 52.6%
• Nationwide employment : 144,640 (1.027 per 1,000 jobs)

Transportation, storage, and distribution managers are involved in the planning, directing, and coordinating of transportation, storage, and distribution activities.

These logistics professionals must organize and manage the work of subordinates, effectively use analytical and inventory software, evaluate and act on data and reports, and communicate and collaborate with other departments.

The COVID-19 pandemic has been a nonstop series of problems to solve for transportation, storage, and distribution managers, who have had to deal with demand spikes, driver shortages, and soaring warehouse costs. Now rising inflation and cooling demand are going to send their own series of problems through the pipeline in the reverse direction.

Staying on top of important data, such as changing regulations, weather, software innovations, and tariffs are some of the steps transportation, storage, and distribution managers take to be better prepared to problem-solve. Obtaining certificates and pursuing coursework in supply chain management and other related fields of study are also beneficial for practicing and developing key problem-solving skills.

• Share of workers who problem-solve more than once per day : 54.0%
• Nationwide employment : 485,190 (3.444 per 1,000 jobs)

Computer and information systems managers are responsible for the planning and coordinating of computer-related activities within their organization. High levels of technical expertise, as well as people management skills, are required to be effective.

Duties for computer and information systems managers can include managing all of the organization’s personnel who are relevant to its computer systems, as well as consulting with end users and stakeholders to ensure computing plans align with organizational goals.

Staying current with the latest research and technology is an important step in preparation for becoming a better problem-solver as a computer and information system manager so that you are up to speed on current best practices when it is time to make or advise a decision. 

Another way to improve problem-solving skills is to hold routine meetings and solicit team feedback as a way to work on communication skills and ensure expectations and issues are being clearly understood and acted on.

• Share of workers who problem-solve more than once per day : 54.6%
• Nationwide employment : 187,100 (1.328 per 1,000 jobs)

Architectural and engineering managers plan, direct, and coordinate activities in the fields of architecture and engineering, according to the BLS Occupational Outlook Handbook . For instance, they might oversee a construction and renovation project, develop and present project proposals and bids, and oversee the recruiting of staff for design and engineering teams.

Architectural and engineering managers need to be able to effectively lead and inspire their teams. They must also strictly adhere to project deadlines and exhibit superior written and oral communication skills, all of which require advanced problem-solving abilities.

To be better prepared as a problem-solver, architectural and engineering managers attend design showcases to examine the work of other professionals, take advantage of continuing education opportunities, and seize opportunities to gain further field experience.

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SOFTWARE FOR MANAGING YOUR ARCHITECTURAL PROJECTS Discover the right project management software for architects to ensure smooth operation of your projects.

• Share of workers who problem-solve more than once per day : 54.8%
• Nationwide employment : 274,710 (1.95 per 1,000 jobs)

K-12 education administrators plan, direct, and coordinate the academic, administrative, or auxiliary activities of kindergarten, elementary, and secondary schools, according to the BLS Occupational Outlook Handbook.

Whether managing teachers, helping students navigate curriculum challenges, or overseeing facility improvements, elementary administrators are constantly solving problems. And they’re expected to create “accurate, rapid, effective and accepted solutions,” depending on their visions “and school development programs,” according to a 2010 study .

Being an effective school administrator requires practice in building positive relationships, putting colleagues and families first, and using strategies to diffuse conflict and stressful situations. 

Participating in research opportunities, attending seminars and classes, and joining professional educational groups are all ways to stay current with the latest problem-solving tools and trends in the field.

• Share of workers who problem-solve more than once per day : 56.4%
• Nationwide employment : 74,760 (0.531 per 1,000 jobs)

Natural sciences managers are involved in supervising the work of scientists, including chemists, physicists, and biologists, according to the BLS Occupational Outlook Handbook. These workers are in charge of activities that relate to research and development and coordinate testing, quality control, and production.

Natural sciences managers must use their highly developed research and scientific observation skills, and harness those of their direct reports, to uncover answers to complex technical issues.

Workers in this role are expected to perform functions like developing strategies and research projects; interviewing, hiring, and directing scientists, technicians, and support personnel; and administrative duties.

Because science moves so rapidly, natural science managers must constantly read and stay current with the latest developments so they have the knowledge and latest best practices to apply to their work. Attending health fairs, publishing papers, and working with a scientific mentor are some ways natural sciences managers build the skills and knowledge needed to be successful problem-solvers.

• Share of workers who problem-solve more than once per day : 58.4%
• Nationwide employment : 1,364,180 (9.683 per 1,000 jobs)

Software developers are in charge of analyzing users’ needs and designing and developing software to meet those needs, according to the BLS Occupational Outlook Handbook. They design every part of an application or system and coordinate how each will work together.

Computer science itself is the study of problem-solving, so problem-solving skills are baked into all aspects of being a software developer. When designing and implementing code, troubleshooting and bug squashing, and communicating accurately and effectively within and between teams, software developers are problem-solving mavens.

Software developers hone their problem-solving skills through on-the-job experience, obtaining additional certifications and credentials, and staying current with rapid industry developments. Outside of their core job functions, they might contribute code to open source projects, participate in coding challenges and hackathons, or volunteer their time with nonprofit groups focused on building software solutions to civic challenges, such as Code for America.

EVERYTHING YOU NEED TO KNOW ABOUT AGILE Explore this hub of articles, guides and blueprints to understand Agile methodologies for software teams .

• Share of workers who problem-solve more than once per day : 60.3%
• Nationwide employment : 20,020 (0.142 per 1,000 jobs)

Physicists are scientists who study the interactions of matter and energy. Whether tackling climate change, hunting for new subatomic particles, or figuring out how to make a chocolate cake mix rise faster, physicists are solving problems all around us. 

From the epic to the everyday, physicists use step-by-step approaches, apply past solutions to new problems, diagram procedures, and verify results.

Physicists prepare themselves to be problem-solvers by drilling into the fundamentals of their field, learning and practicing problem-solving strategies, and participating in professional organizations. They may also tackle physics word problems and brain teasers in their free time and then share solutions and strategies with colleagues.

• Share of workers who problem-solve more than once per day : 61.8%
• Nationwide employment : 200,480 (1.423 per 1,000 jobs)

Top executives plan strategies and policies to ensure an organization meets its goals, according to the BLS, which includes coordinating and directing the company and organization activities.

Recognizing gaps between where an organization is and its goals—and devising and implementing solutions, often in real time—is core to the role of an executive. 

Putting structures in place to develop new products, overcoming budget shortfalls, keeping pace with the competition, navigating regulations, and managing the personalities and career growth of staff are all types of problems executives need to solve.

Executives take training and development programs to improve their problem-solving and management skills. They may volunteer their management expertise to a nonprofit or become a mentor to a more junior manager. Executives attend conferences and workshops and stay current on their industry news to expand their skills, including problem-solving.

• Share of workers who problem-solve more than once per day : 62.4%
• Nationwide employment : 234,690 (1.666 per 1,000 jobs)

Nurse practitioners diagnose and treat acute, episodic, or chronic illness, independently or as part of a health care team, according to the BLS, and may focus on health promotion and disease prevention. They may be involved with ordering, performing, or interpreting lab work and X-rays, and can prescribe medication.

Nurses are called upon to apply their diverse knowledge to handle various situations during their shifts in a constantly changing environment. They might apply a solution from one set of patients to another. 

For example, one nurse described how a pain medication that worked for diabetic patients with neuropathy helped an amputation patient suffering from deep nerve pain who wasn’t responding well to traditional opioids.

Health care providers who stay on top of the most recent research report better patient outcomes. Nurse practitioners can use an evidence-based approach to apply a systematic process to review, analyze, and translate to the real world the latest health care and scientific evidence. Training, conferences, and social media also provide other sources of information to sharpen skills and knowledge.

• Share of workers who problem-solve more than once per day : 67.1%
• Nationwide employment : 263,030 (1.867 per 1,000 jobs)

Personal financial advisors assess their clients’ financial needs and advise them on investment decisions and navigating tax laws and insurance, according to the BLS. They help their clients with short- and long-term goals, like saving for college and retirement.

Saving for retirement in an environment with rising interest rates, coping with soaring college costs, and deciding what to do with the proceeds of a house sale are some of the issues that might come up for the clients of a personal financial advisor, which require tailored solutions.

In each case, personal financial advisors define their client’s problems, identify the causes, explore and decide on solutions , and implement them, according to Vesticor Advisors Managing Director Michael Sciortino.

Certifications—like certified financial planner, chartered financial analyst, or chartered financial consultant—or professional development courses can improve personal financial advisors’ hard skills and provide structured opportunities to learn and apply proven problem-solving strategies.

Participating in a pro bono program through a professional organization allows an advisor to apply their knowledge to help individuals, families, and communities in need while getting additional opportunities to practice tackling new and pressing problems.

• Share of workers who problem-solve more than once per day : 68.1%
• Nationwide employment : 681,010 (4.834 per 1,000 jobs)

Advising and representing individuals, businesses, and government agencies on legal issues and disputes are some of the main obligations of lawyers.

Lawyers must research and analyze legal problems and provide advice to their clients. They evaluate all manner of legal decisions—such as weighing the pros and cons of filing for a judgment versus offering a settlement in a case—negotiate contracts, and respond to cease and desist letters. Problem-solving is so key to the legal profession that it was placed at the top of an American Bar Association’s report on fundamental skills for lawyers, even before legal analysis.

Lawyers prepare to be problem-solvers by being active listeners, zeroing in on the details of a case, and reading up on the latest cases and legal strategies. Specialized problem-solving workshops, exercises, role-plays, and simulations— sometimes organized through professional societies —are other ways lawyers can develop their skills.

• Share of workers who problem-solve more than once per day : 85.5%
• Nationwide employment : 8,840 (0.063 per 1,000 jobs)

Podiatrists provide medical and surgical care for people with foot, ankle, and lower leg problems, according to the BLS Occupational Outlook Handbook.

Patients come to their podiatrists presenting problems such as heel pain, bunions, ingrown toenails, and issues with gait and walking. Podiatrists listen to and diagnose the issue and prescribe solutions depending on what’s needed, such as orthotics, medical creams, or physical therapy.

Podiatrists sharpen their problem-solving skills by practicing and learning new and established methodologies for diagnosis and attending training sessions and conferences. They also practice regularly and seek feedback from patients and colleagues to improve their techniques and patient outcomes.

In today’s fast-paced business world, being an effective problem-solver is crucial for any role, especially management or leadership. Fortunately, there are various tools available to help you streamline your work and manage your tasks efficiently.

ClickUp, in particular, is an exceptional project management tool that can help you stay organized and achieve your goals. With ClickUp, you can easily track your progress, collaborate with your team members, and take corrective action whenever necessary.

Give ClickUp a try for free and take your management efficiency to the next level!

Guest Writer: Ben Popken

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4 Jobs for People Who Like Problem-Solving

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Picture these scenarios: An attorney strives to represent their client in court but must prepare a thorough and persuasive brief to do so. A data analyst seeks to improve a business’s customer base but first needs to use data collection software to measure audience engagement. A middle school principal sets goals to improve next year’s standardized test scores but has to assess teacher performance and curriculums beforehand.

What do these jobs have in common? Even though the settings and duties differ for each, all three roles involve critical thinking and problem-solving abilities to achieve a positive outcome.

If you consider yourself a goal-oriented, problem-solving enthusiast, you might feel overwhelmed at the sheer number of careers that provide opportunities for overcoming complex challenges. This blog discusses four jobs that are ideal for people who like problem-solving and seeking concrete results. Read on to learn about these jobs and how you can find a career that rewards your problem-solving skills.

Top Problem-Solving Jobs in Today’s Market

While many—if not all—careers demand some form of problem-solving, some industries may call for more extensive and straightforward attention to detail than others. The jobs listed below belong to the fields of business, information technology (IT), and healthcare. Each job includes a description of day-to-day responsibilities and common examples of problem-solving abilities where critical thinking and analytical skills are key to success.

Software Engineer

Software engineers —sometimes called software developers—have become invaluable as digital technology has advanced over the last several decades. These professionals create and optimize software programs, applications, and operating systems for consumers, businesses, and other organizations.

Software engineers usually concept and ideate on a vision before collaborating with other developers and programmers to build it out for a specific purpose. For example, a software engineer may design an account management program for an insurance company or develop a word processing program for individual use. Common tasks for software engineers include the following:

• Assessing software needs for users
• Creating and maintaining software and underlying operating systems
• Writing, testing, and debugging program code
• Communicating with IT teams, organization leaders, and stakeholders
• Implementing security features into software

Questions such as “What do users need in a program?” and “How can I make software accessible for users?” are important for software engineers to ponder. Since so many people rely on computers for business, communication, banking, and more, software engineers need to be agile, logical, and collaborative, keeping speed and scalability in mind as they develop software solutions tailored to user needs.

Financial Planner

Managing finances includes more than just being thrifty or saving money. Entire careers—like those of financial advisors and financial planners—are dedicated to helping individuals and organizations achieve their financial goals. Financial planners provide expert advice on various financial matters like spending, saving, investing, paying taxes, and more.

Daily job duties of financial planners include:

• Consulting with clients to establish expectations and answer questions
• Discussing financial goals with clients
• Forecasting financial trends for clients
• Reviewing and optimizing client budgets
• Making recommendations based on client income and spending habits

If clients have questions about retirement funds, mortgages, insurance premiums, or any number of similar financial subjects, a financial planner can clarify and help them navigate their concerns. This means that financial planners need to communicate effectively and actively listen. They consider all available solutions, then choose the one that best meets a client’s needs based on their unique circumstances.

Data Analyst

According to the data aggregator site Statista.com, the total amount of data created and consumed in the world reached about 64.2 zettabytes in 2020. That figure is forecasted to increase to 180 zettabytes by 2025. For reference, one zettabyte is equal to one trillion gigabytes.

How is it Possible to Manage This Much Data and Harness it For Use?

Data analysts are trained to collect, analyze, and parse all kinds of data to glean actionable information. These specialists use computer programs and machine learning technologies to spot patterns in raw data that could—after proper interpretation—benefit individual or organizational decision-making. Data analysis requires logical reasoning, critical thinking, and inference skills—all of which are common traits of problem-solvers.

Many data analysts work to research market trends, enhance business goals, assess demographic behaviors, and more. Others work as actuaries with an emphasis on risk analysis. The empirical evidence produced through iterative data analysis can then be used to support myriad organizational initiatives, programs, or campaigns.

Registered Nurse

Registered nurses compose the backbone of functional healthcare systems. A registered nurse (RN) is a licensed healthcare professional that cares for and educates patients of all ages. Whether it involves measuring patient vitals, administering treatment, or consulting with physicians and therapists, nurses help patients on their path to healthy, happy lifestyles.

Regarding their day-to-day job responsibilities, nurses maintain a balanced skill set in interpersonal communication, medical knowledge, and technical problem-solving. Common tasks include the following:

• Working in tandem with doctors to treat patients
• Collecting and recording patient medical histories
• Conducting diagnostic tests on patients
• Using and maintaining medical equipment
• Establishing treatment plans based on patient diagnoses

It’s important for nurses to practice empathy toward their patients, including helping them understand the nature of their illness or injury. Many patients may not know how to manage their condition upon being diagnosed. To overcome this challenge, RNs should answer a patient’s questions as accurately as possible and provide encouragement as needed.

Building a Career in Critical Thinking and Problem-Solving

To determine whether you’d thrive in a role oriented to problem-solving, consider reflecting on your professional skills and workplace attitude. Do you enjoy the challenges inherent in business , IT , healthcare, or other dynamic, growing fields? Do you like being the go-to person that people come to when they have an issue? Could you see yourself finding fulfillment in solving work-related problems five or 10 years from now? Are you willing to gain the education or credentials you need for the job?

Answering questions like these can help you feel more confident as you search for jobs that align with your interests.

As you prepare for the problem-solving career of your dreams, look to WGU. We offer more than 75 online, accredited bachelor’s and master’s programs in IT, business, education, and healthcare. Each program is designed with input from industry experts, granting you the skills that employers love to see. Additionally, WGU’s competency-based education model means that you advance through coursework as quickly as you show mastery of the material, so you can potentially graduate faster and save money. Get started today.

Ready to Start Your Journey?

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28 Jobs For Creative Problem Solvers (Ideas in Action!)

Are you a mastermind at solving complex problems? Find satisfaction in crafting innovative solutions?

Then, brace yourselves!

Today, we’re exploring a list of ideal roles for creative problem solvers.

From analytical strategists to innovative designers. Each position is a perfect match for those who thrive in out-of-the-box thinking.

Imagine using your creativity and analytical thinking to overcome hurdles. Every single day.

Sounds exciting, right?

So, prep your thinking caps.

And get ready to discover your dream problem-solving profession!

Game Designer

Average Salary: $50,000 – $85,000 per year

Game Designers are the creative force behind the conceptualization and development of video games, crafting the gameplay, environment, storyline, and characters.

This role is ideal for creative problem solvers who enjoy conceptualizing and bringing imaginative worlds to life.

Job Duties:

• Creating Game Concepts : Develop original ideas for games, including the rules, setting, story, and characters.
• Designing Gameplay Mechanics : Invent game systems and mechanics that are engaging and fun for players.
• Writing Narrative Elements : Craft compelling storylines, dialogues, and character backstories that enhance the gaming experience.
• Level Design : Construct challenging and interesting game levels that align with the overall game design.
• Collaboration : Work with artists, programmers, and audio engineers to ensure the game’s vision is realized through its graphics, technology, and sound.
• Playtesting : Organize and oversee the playtesting process, using feedback to refine gameplay and fix issues.

Requirements:

• Educational Background : A Bachelor’s degree in Game Design, Computer Science, or a related field is often preferred.
• Creative Skills : A strong creative vision with the ability to imagine and design unique gaming experiences.
• Technical Skills : Familiarity with game development software and programming languages used in the industry.
• Problem-Solving : Ability to troubleshoot design issues and come up with creative solutions.
• Collaborative Spirit : Teamwork skills to collaborate effectively with other departments in the game development process.
• Communication Skills : Excellent written and verbal communication skills to articulate game concepts and designs.

Career Path and Growth :

Starting as a Game Designer provides a foundation to explore various facets of game development.

With experience, one can specialize in areas like level design, narrative writing, or become a lead designer managing entire projects.

Further growth may lead to roles such as creative director or even starting your own game development studio.

Average Salary: $70,000 – $120,000 per year

Architects design and oversee the construction of buildings, ranging from residential homes to commercial structures, ensuring they are safe, functional, and aesthetically pleasing.

This role is ideal for creative problem solvers who enjoy blending technical skill with artistic vision to create tangible structures that stand the test of time.

• Designing Buildings : Create original designs for new construction projects, alterations, and redevelopments, using specialist construction knowledge and high-level drawing skills.
• Collaborating with Clients : Work with clients to ensure that projected designs match their needs and are functional, safe, and economical.
• Coordinating with Engineering Teams : Liaise with engineers to determine how the building’s structure will be impacted by the design and to ensure all designs comply with regulatory construction codes.
• Creating Detailed Work Plans : Develop detailed blueprints and implementable plans for construction teams to follow.
• Site Visits : Conduct regular site visits to monitor construction progress and ensure that the project is following the architectural plans.
• Problem Solving : Address design and construction challenges as they arise with innovative and practical solutions.
• Educational Background : A professional degree in Architecture, often a Bachelor’s or Master’s degree, accredited by the National Architectural Accrediting Board (NAAB).
• Creative Thinking : A strong sense of design and an innovative approach to problem-solving.
• Technical Skills : Proficiency in computer-aided design (CAD) software, as well as a good understanding of building codes and regulations.
• Communication Skills : Excellent communication and project management skills to work effectively with clients, engineers, and construction teams.
• Attention to Detail : Ability to focus on the finer points of a design to ensure quality and precision in the final product.
• License : In most states, architects must be licensed to practice, which typically requires completing a degree, gaining work experience through an internship, and passing the Architect Registration Examination (ARE).

Architects have a profound impact on the environment and the way people interact with the spaces around them.

Career advancement often includes specializing in a particular type of building or part of the design process, managing larger and more complex projects, and potentially starting one’s own architectural firm.

With experience, architects may also pursue careers in related fields such as urban planning, interior design, or teaching and research within academia.

Systems Analyst

Average Salary: $60,000 – $85,000 per year

Systems Analysts are critical thinkers who evaluate and improve computer systems, ensuring that organizations’ technological frameworks efficiently meet their business needs.

This role is perfect for creative problem solvers who enjoy analyzing data, streamlining processes, and implementing tech solutions to enhance productivity.

• Assessing System Requirements : Analyze current systems and gather requirements from end-users and stakeholders to identify necessary improvements and solutions.
• Designing Technology Solutions : Collaborate with IT professionals to develop system specifications that address business challenges.
• Problem-Solving : Troubleshoot system issues and provide strategic solutions to prevent future problems.
• Implementing Systems : Oversee the implementation of new systems, including software and hardware upgrades, while minimizing disruption to business operations.
• Documenting Systems : Create clear and detailed documentation of systems’ architecture, processes, and user guides.
• Continual Learning : Stay abreast of the latest technologies and methodologies in systems analysis to ensure the organization benefits from cutting-edge practices.
• Educational Background : A Bachelor’s degree in Computer Science, Information Technology, Business Information Systems, or a related field is typically required.
• Analytical Skills : Strong analytical and critical thinking skills to evaluate complex systems and propose effective solutions.
• Technical Proficiency : A solid understanding of hardware, software, and networking systems is essential.
• Communication Skills : Excellent communication and interpersonal skills to collaborate with team members and explain technical concepts to non-technical stakeholders.
• Attention to Detail : Keen attention to detail to identify discrepancies and inconsistencies in data and system functionality.

Systems Analysts play an integral role in the operational efficiency and innovation of an organization.

As they gain experience, they can progress to senior analyst roles, specialize in specific technologies or industries, or transition into IT project management or consultancy, leading complex projects and strategic initiatives.

Industrial Designer

Industrial Designers develop concepts and designs for manufactured products, such as cars, home appliances, and toys.

This role is ideal for creative problem solvers who enjoy blending aesthetics, functionality, and user experience into product design.

• Creating Product Concepts : Generate innovative ideas and designs for new products or improvements to existing items.
• Prototyping and Model Making : Develop physical or digital models to evaluate the feasibility, appearance, and functionality of product designs.
• Conducting User Research : Gather insights into user needs and preferences to inform design decisions.
• Collaborating with Engineers : Work closely with engineering teams to ensure product designs are practical and manufacturable.
• Material and Process Selection : Choose appropriate materials and manufacturing processes for the designed products.
• Staying Informed : Keep up to date with the latest design trends, materials, technologies, and industry standards.
• Educational Background : A Bachelor’s degree in Industrial Design, Product Design, or a related field is typically required.
• Creative Problem-Solving Skills : The ability to conceive and refine innovative solutions to complex design challenges.
• Technical Proficiency : Familiarity with design software like CAD, as well as an understanding of manufacturing processes and materials.
• Communication Skills : Strong verbal and visual communication abilities to convey design concepts and collaborate with cross-functional teams.
• User-Centric Mindset : A commitment to creating user-friendly and aesthetically pleasing products.
• Adaptability : The capability to adapt design practices to emerging trends and new technologies.

Industrial Designers have the opportunity to impact the way we live by designing products that are both functional and appealing.

With experience, Industrial Designers can advance to lead design projects, manage design teams, or specialize in areas like sustainable design or user experience (UX).

They may also become design directors or start their own design consultancies.

Software Developer

Software Developers design, build, and maintain software systems that are the backbone of the digital world, from mobile applications to web services.

This role is ideal for creative problem solvers who enjoy developing innovative solutions to complex challenges.

• Writing and Testing Code : Create efficient and scalable code for various software applications, and perform testing to ensure functionality.
• Problem-Solving : Tackle complex software issues and bugs, finding creative ways to solve problems and improve system performance.
• Collaborating with Teams : Work with other developers, designers, and stakeholders to conceptualize and deliver software projects.
• Continual Learning : Stay up-to-date with the latest programming languages, frameworks, and best practices in software development.
• Software Maintenance : Update and refine existing software to improve performance and adapt to user needs and feedback.
• Documentation : Create detailed documentation for software systems to assist other developers and users.
• Educational Background : A Bachelor’s degree in Computer Science, Software Engineering, or a related field is often required.
• Technical Skills : Proficiency in multiple programming languages such as Java, Python, C++, or others relevant to the job.
• Problem-Solving Ability : Strong analytical skills and the ability to think creatively to overcome challenges.
• Teamwork : Ability to collaborate effectively with cross-functional teams to deliver high-quality software.
• Attention to Detail : Meticulous attention to detail to ensure the software functions correctly and efficiently.

As a Software Developer, there are numerous opportunities for growth and specialization.

One can progress to senior developer roles, become a software architect, or specialize in areas like machine learning, mobile application development, or cybersecurity.

There’s also the potential to lead development teams or start your own tech company.

Urban Planner

Average Salary: $51,000 – $73,000 per year

Urban Planners develop plans and programs for the use of land to create communities, accommodate growth, and revitalize physical facilities in towns, cities, counties, and metropolitan areas.

This role is ideal for creative problem solvers who are passionate about shaping sustainable and functional urban environments.

• Developing Community Plans : Collaborate with public officials, developers, and the public to formulate plans for land use, zoning, and community growth.
• Assessing Environmental Impact : Evaluate the environmental implications of proposed construction projects and ensure compliance with regulations.
• Engaging Public Involvement : Facilitate community meetings and public hearings to gather input and communicate planning proposals.
• Reviewing Site Plans : Examine proposals to ensure they meet zoning, environmental, and other regulations and standards.
• Utilizing GIS and Data Analysis : Use Geographic Information Systems (GIS) to analyze data and make informed decisions on urban development.
• Staying Current : Keep up with trends, legislation, and environmental issues to propose effective urban planning solutions.
• Educational Background : A Master’s degree in Urban Planning, Geography, Urban Design, Public Administration, or related field is often required.
• Communication Skills : Strong written and verbal communication skills for writing reports, presenting plans, and collaborating with various stakeholders.
• Problem-Solving Abilities : Aptitude for addressing complex issues and developing innovative solutions for urban development challenges.
• Public Engagement : Experience in facilitating public participation and consensus building in diverse communities.
• Technical Proficiency : Proficiency with planning software, such as GIS, and understanding of planning methodologies and practices.

Urban Planners have the opportunity to directly impact the quality of life in communities.

Career advancement can lead to roles such as Senior Planner, Planning Manager, or Director of Community Development.

With experience, urban planners can also specialize in areas like historic preservation, transportation planning, or environmental planning, or move into related fields such as real estate development or public policy.

Product Manager

Average Salary: $80,000 – $120,000 per year

Product Managers are responsible for overseeing the development and management of products within a company, from the initial concept to its launch and beyond.

This role is ideal for creative problem solvers who excel at understanding market needs, developing product strategies, and leading cross-functional teams to bring innovative solutions to life.

• Developing Product Strategy : Define the vision and strategy for products, aligning with business goals and user needs.
• Leading Product Development : Coordinate with engineering, design, marketing, sales, and other departments to ensure successful product development and launch.
• Conducting Market Research : Analyze market trends, customer feedback, and competitive products to inform product features and enhancements.
• Creating Roadmaps : Develop and maintain product roadmaps, outlining the vision, direction, priorities, and progress of the product over time.
• Managing Product Lifecycle : Oversee all stages of the product lifecycle, from ideation to retirement, ensuring the product meets market needs and company objectives.
• Measuring Product Performance : Utilize data analytics to measure product performance and make informed decisions for future improvements.
• Educational Background : A Bachelor’s degree in Business, Marketing, Computer Science, Engineering, or a related field is often required, with an MBA being advantageous.
• Strategic Thinking : Ability to think strategically and create a vision for the product that aligns with the company’s goals.
• Strong Leadership : Proven leadership skills with the ability to inspire and coordinate cross-functional teams.
• Problem-Solving : Strong analytical and problem-solving skills to overcome challenges and innovate within the product space.
• Communication Skills : Excellent communication skills to effectively collaborate with teams, stakeholders, and to articulate product value propositions.
• Adaptability : Flexibility to adapt to changing market conditions and to pivot product strategy when necessary.

This role offers the opportunity to make a significant impact on a company’s success by delivering products that meet and exceed customer expectations.

With experience, Product Managers can advance to senior management roles such as Director of Product Management, VP of Product, or even Chief Product Officer.

They may also transition into entrepreneurial roles, using their expertise to develop their own products or start businesses.

Graphic Designer

Average Salary: $40,000 – $60,000 per year

Graphic Designers create visual concepts, using computer software or by hand, to communicate ideas that inspire, inform, or captivate consumers.

This role is perfect for creative problem solvers who enjoy combining art and technology to communicate ideas through images and the layout of websites and printed pages.

• Developing Design Concepts : Generate innovative ideas and concepts for various design projects, including websites, branding, advertisements, and publications.
• Creating Visual Elements : Design elements such as logos, original images, and illustrations that help deliver a desired message.
• Selecting Typography and Colors : Choose appropriate fonts and color palettes that enhance the visual effectiveness of a design.
• Layout Design : Arrange graphics and text in a way that is both visually appealing and easy to navigate.
• Collaborating with Clients : Work with clients to understand their needs, receive feedback, and make necessary revisions.
• Staying Current : Keep up-to-date with the latest design trends, software, and technologies to maintain cutting-edge skills.
• Educational Background : A Bachelor’s degree in Graphic Design, Fine Arts, or a related field is often preferred.
• Technical Skills : Proficiency in design software such as Adobe Creative Suite (Illustrator, Photoshop, InDesign) or equivalent.
• Creativity : A strong artistic ability to translate concepts into visual designs.
• Communication Skills : Effective communication skills to understand client needs and present design concepts.
• Time Management : Ability to handle multiple projects and meet tight deadlines.
• Attention to Detail : A keen eye for aesthetics and details to ensure high-quality design output.

Graphic Designers have the potential to influence brand identity and consumer interactions through their work.

With experience, designers can advance to senior designer roles, creative director positions, or specialize in areas like user experience (UX) design or animation.

There is also the opportunity to work as a freelance designer, running one’s own business and choosing projects that align with personal interests and strengths.

Average Salary: $60,000 – $130,000 per year

Inventors devise new products, processes, or systems that have never been made before, often applying their skills in science, engineering, or technology.

This role is perfect for creative problem solvers who enjoy turning their innovative ideas into tangible inventions that can change the world.

• Developing Original Ideas : Generate unique concepts for new products, services, or processes that can solve problems or improve existing solutions.
• Prototyping and Testing : Create models or prototypes of inventions and conduct rigorous testing to refine the design and functionality.
• Research and Development : Engage in continuous research to understand the needs of the market, the feasibility of the invention, and the technical requirements.
• Patenting Inventions : Navigate the process of securing patents to protect intellectual property and the commercial potential of inventions.
• Collaboration with Professionals : Work alongside scientists, engineers, product designers, and business experts to bring inventions to market.
• Staying Current : Keep abreast of the latest technological advancements, trends, and materials that can be leveraged in new inventions.
• Educational Background : A Bachelor’s degree in Engineering, Physics, Computer Science, or a related field is often beneficial.
• Creative Thinking : Exceptional ability to think outside the box and envision what does not yet exist.
• Problem-Solving Skills : Strong analytical skills and the capacity to overcome complex technical and design challenges.
• Technical Proficiency : A solid understanding of scientific principles and the technical skills to create and test prototypes.
• Persistence : The determination to persevere through trial and error, failures, and the lengthy process of development and patenting.

Inventors have the potential to revolutionize industries and create new ones.

They can become leaders in innovation, start their own companies, or work for cutting-edge firms.

Successful inventions can also lead to significant financial rewards, patents, and a lasting legacy in the field of innovation.

User Experience (UX) Designer

Average Salary: $75,000 – $100,000 per year

User Experience Designers play a critical role in developing accessible, engaging, and effective user interfaces for digital products such as websites, apps, and software.

This role is perfect for creative problem solvers who enjoy blending psychology, design, and technology to enhance user satisfaction.

• Researching User Needs : Conduct studies and analyze feedback to understand the requirements and challenges of the target users.
• Creating User Personas : Develop detailed user personas to guide design decisions and create empathetic user experiences.
• Designing Interfaces : Design wireframes, prototypes, and high-fidelity interfaces that optimize usability and accessibility.
• Testing and Iterating : Perform usability testing and iterate on designs based on user feedback and behavioral data.
• Collaborating with Teams : Work closely with cross-functional teams, including developers and product managers, to ensure design vision is implemented effectively.
• Staying Current : Keep up-to-date with the latest UX design trends, tools, and methodologies to continuously improve product experiences.
• Educational Background : A Bachelor’s degree in Design, Human-Computer Interaction, Psychology, or a related field is often required.
• Technical Skills : Proficiency in design and prototyping tools such as Sketch, Adobe XD, Figma, or InVision.
• User-Centric Mindset : A strong focus on user needs, with the ability to balance those against technical constraints and business objectives.
• Communication Skills : Excellent verbal and written communication skills to collaborate with team members and present design concepts.
• Problem-Solving : Ability to think critically and creatively to solve complex design challenges.
• Portfolio : A strong portfolio that showcases a range of UX design projects and a thorough design process.

As a UX Designer, you have the opportunity to make a significant impact on the user experience of digital products, which can lead to increased user engagement and business success.

With experience, UX Designers can progress to senior design roles, specialize in areas such as UX Research or Interaction Design, or lead design teams and strategy.

The demand for skilled UX professionals is growing as more businesses recognize the value of design thinking and user-centered design.

Data Scientist

Data Scientists analyze and interpret complex data to help organizations make better decisions and optimize performance.

This role involves a blend of statistical analysis, machine learning, and data visualization to uncover patterns and insights from data.

This role is ideal for creative problem solvers who enjoy using their analytical skills to tackle complex issues and drive innovation.

• Interpreting Data : Use statistical tools and algorithms to analyze data, identifying trends, patterns, and insights that can inform business strategies.
• Building Predictive Models : Develop machine learning models to forecast outcomes and help organizations plan for the future.
• Visualizing Data : Create data visualizations that clearly communicate findings to stakeholders and support data-driven decision-making.
• Enhancing Data Collection Procedures : Evaluate and improve data collection methods to ensure data quality and relevance.
• Collaborative Analysis : Work with various departments to understand their data needs and provide actionable insights.
• Continuous Learning : Stay up-to-date with the latest developments in data science, machine learning, and big data technologies.
• Educational Background : A Master’s degree or Ph.D. in Data Science, Computer Science, Statistics, Mathematics, or a related field is often preferred.
• Technical Proficiency : Strong skills in programming languages such as Python, R, or SQL, and familiarity with machine learning libraries and data visualization tools.
• Analytical Mindset : The ability to think critically and solve complex problems using data.
• Communication Skills : Excellent written and verbal communication skills to translate technical findings into understandable insights for non-technical audiences.
• Teamwork : Comfortable working in a collaborative environment and contributing to team success.

Data Scientists have the opportunity to make a significant impact across various industries by providing insights that drive innovation and efficiency.

With experience, they can advance to roles such as Senior Data Scientist, Data Science Manager, or Chief Data Officer.

Data Scientists can also specialize in specific industries or technologies, becoming subject matter experts and thought leaders in their fields.

Art Director

Average Salary: $70,000 – $100,000 per year

Art Directors lead and manage the visual and aesthetic aspects of various production environments, such as advertising agencies, publishing houses, film and television productions, and more.

This role is ideal for creative problem solvers who enjoy directing and overseeing the artistic vision of a project and ensuring that it aligns with the overall goals.

• Developing Visual Concepts : Create and present compelling visual concepts that align with project objectives and brand identity.
• Leading Design Teams : Manage a team of designers, illustrators, photographers, and other creative professionals to produce high-quality visual content.
• Coordinating with Other Departments : Work closely with copywriters, marketers, and production teams to ensure a cohesive and effective final product.
• Overseeing Production : Supervise the layout, design, and production of artwork, from initial concept to final release.
• Managing Budgets and Timelines : Ensure that projects are completed on time and within budget, allocating resources effectively.
• Staying Current : Keep up-to-date with the latest design trends, techniques, and technologies to maintain a competitive edge.
• Educational Background : A Bachelor’s degree in Graphic Design, Art, or a related field is often required, along with a strong portfolio of work.
• Leadership Skills : Proven ability to lead and inspire creative teams to deliver top-notch visual content.
• Excellent Aesthetic Judgment : A keen eye for design, color, and typography, with the ability to provide clear direction and feedback.
• Collaboration : Strong interpersonal skills to collaborate effectively with various stakeholders.
• Problem-Solving : Ability to quickly identify and solve aesthetic or production-related issues.

As an Art Director, there are numerous opportunities for advancement and specialization.

With experience, one can move on to higher-level creative roles such as Creative Director or Chief Creative Officer.

Furthermore, there is the potential to branch out into freelance work, start your own creative agency, or focus on personal artistic pursuits.

The skills honed in this role are highly transferable and valued across a variety of industries.

Innovation Consultant

Average Salary: $60,000 – $120,000 per year

Innovation Consultants help organizations foster creativity, develop new ideas, and implement strategies that drive growth and competitive advantage through innovation.

This role is ideal for creative problem solvers who enjoy leveraging their ingenuity to help businesses adapt and thrive in a rapidly changing landscape.

• Assessing Innovation Potential : Analyze a company’s current innovation practices and potential for growth, recommending strategies to foster creativity and progress.
• Facilitating Ideation Sessions : Lead workshops and brainstorming sessions to generate novel ideas and solutions with cross-functional teams.
• Implementing Change : Guide organizations through the process of adopting new ideas, from conceptualization to execution, ensuring alignment with business goals.
• Developing Innovation Frameworks : Create structured approaches for companies to continuously innovate, including establishing innovation labs or incubators.
• Researching Market Trends : Stay ahead of industry trends and emerging technologies to identify opportunities for disruptive innovation.
• Measuring Impact : Develop metrics and methods for assessing the effectiveness of innovation initiatives and their contribution to business performance.
• Educational Background : A Bachelor’s or Master’s degree in Business Administration, Innovation Management, Design Thinking, or a related field is often required.
• Strategic Thinking : Ability to formulate effective innovation strategies that align with the organization’s vision and objectives.
• Problem-Solving Skills : Strong analytical and problem-solving skills, capable of thinking outside the box to overcome challenges and seize new opportunities.
• Communication Skills : Excellent verbal and written communication skills, with the ability to articulate innovative concepts and persuade stakeholders.
• Collaboration : Adept at working with diverse teams and facilitating a cooperative environment that encourages experimentation and risk-taking.

As an Innovation Consultant, you have the opportunity to make a tangible impact on the success and evolution of various organizations.

With experience, you can progress to leadership roles in innovation management, start your own consulting firm, or specialize in a specific industry or area of innovation such as digital transformation or sustainability.

The demand for innovation expertise continues to grow as companies seek to navigate the complexities of the modern business landscape.

Advertising Manager

Advertising Managers create, plan, and execute advertising strategies for products, services, or brands.

They work across various media platforms, including digital, print, and broadcast, to reach target audiences effectively.

This role is perfect for creative problem solvers who enjoy crafting compelling messages and developing innovative campaigns that captivate and persuade.

• Developing Advertising Strategies : Design and implement advertising plans to boost brand awareness, drive sales, or promote new products.
• Leading Campaigns : Oversee the creation and execution of advertising campaigns, coordinating with creative teams, media buyers, and clients.
• Analyzing Market Trends : Research and analyze market data to identify trends, target customer behavior, and adjust campaigns accordingly.
• Managing Budgets : Allocate and manage advertising budgets to maximize return on investment while meeting campaign objectives.
• Collaborating with Teams : Work closely with copywriters, graphic designers, marketing professionals, and other stakeholders to ensure cohesive and effective advertising efforts.
• Measuring Campaign Performance : Track campaign results, interpret analytics, and generate reports to assess effectiveness and guide future strategies.
• Educational Background : A Bachelor’s degree in Advertising, Marketing, Communications, or a related field is typically required.
• Strategic Thinking : Strong ability to think creatively and strategically to develop successful advertising solutions.
• Communication Skills : Excellent verbal and written communication skills, with the ability to present ideas clearly and persuasively.
• Leadership : Proven leadership skills with experience managing teams and projects.
• Analytical Abilities : Proficiency in analyzing market trends and campaign data to inform decisions.
• Technical Skills : Familiarity with advertising platforms, analytics tools, and digital marketing technologies.

As an Advertising Manager, you have the opportunity to influence consumer behavior and shape the public image of brands.

With experience, you can advance to higher-level positions such as Director of Advertising or Chief Marketing Officer, or specialize in areas like digital marketing or brand strategy.

The role also offers the possibility to work in a variety of industries, from retail to technology, providing diverse career experiences and challenges.

Creative Director

Average Salary: $85,000 – $160,000 per year

Creative Directors spearhead and oversee the creative aspects of advertising and marketing campaigns, film, media production, visual arts, or in the tech industry, depending on their specific field of expertise.

This role is ideal for those with a knack for creative problem-solving who love to conceptualize and bring visionary ideas to life.

• Leading Creative Teams : Manage and inspire a team of creatives, including designers, writers, artists, and other staff, to produce high-quality content that aligns with the brand’s vision.
• Concept Development : Generate innovative ideas and concepts for campaigns, branding, or media productions, ensuring they resonate with the target audience and market trends.
• Project Oversight : Oversee the execution of creative projects from inception to completion, ensuring they meet deadlines, budgets, and client expectations.
• Brand Strategy : Collaborate with marketing and strategy teams to develop and refine a brand’s identity and messaging across various platforms.
• Client Relations : Present creative proposals and concepts to clients or stakeholders, effectively communicating the vision and strategy behind the ideas.
• Industry Trends : Stay abreast of the latest trends in design, advertising, and media to keep the creative output fresh and relevant.
• Educational Background : A Bachelor’s degree in Fine Arts, Graphic Design, Marketing, Communications, or a related field is often required.
• Creative Vision : Strong creative vision and understanding of the creative process, with the ability to guide projects from concept to completion.
• Leadership Skills : Proven leadership and team management skills, with the ability to inspire and direct a creative team.
• Communication Skills : Exceptional verbal and written communication skills, necessary for pitching ideas and articulating creative concepts.
• Problem-Solving : Adept at creative problem-solving, able to navigate challenges and come up with innovative solutions.
• Technical Proficiency : Familiarity with design software, multimedia production, and other relevant technologies in the creative field.

As a Creative Director, you have the opportunity to shape the cultural landscape through impactful creative work.

With experience, you can ascend to higher-level positions such as Executive Creative Director or Chief Creative Officer, or establish your own creative agency.

Your influence could extend beyond individual projects to setting trends and standards within the industry.

Strategic Planner

Average Salary: $60,000 – $100,000 per year

Strategic Planners devise and implement long-term goals and strategies for businesses or organizations, ensuring alignment with overarching visions and competitive positioning.

This role is ideal for creative problem solvers who thrive on analyzing complex business landscapes and crafting innovative solutions.

• Developing Strategic Plans : Create comprehensive strategies that steer organizations towards long-term success and market leadership.
• Conducting Market Research : Analyze trends, collect data, and synthesize information to understand the competitive environment and identify opportunities.
• Facilitating Decision Making : Work with senior leadership to prioritize initiatives and allocate resources effectively.
• Implementing Initiatives : Oversee the execution of strategic plans and measure their effectiveness, making adjustments as necessary.
• Stakeholder Communication : Clearly communicate strategies and rationales to internal and external stakeholders.
• Continuous Learning : Stay informed about industry changes, business innovations, and strategic planning methodologies.
• Educational Background : A Bachelor’s degree in Business Administration, Marketing, Economics, or a related field is often required, with an MBA preferred.
• Analytical Skills : Strong ability to analyze data, recognize patterns, and think critically about business challenges and opportunities.
• Strategic Thinking : Proficiency in formulating strategies that align with organizational goals and adapt to changing markets.
• Communication Skills : Excellent verbal and written communication skills for articulating strategic visions and influencing stakeholders.
• Problem-solving : Adept at navigating complex business issues and developing innovative solutions.

As a Strategic Planner, you will play a pivotal role in shaping the future of organizations.

With experience, you can move into higher management positions, such as Director of Strategy or Chief Strategy Officer, or specialize in consulting to provide strategic insights across various industries.

Marketing Analyst

Average Salary: $55,000 – $75,000 per year

Marketing Analysts play a crucial role in understanding market trends and consumer behavior to inform strategic business decisions.

This role is perfect for creative problem solvers who enjoy analyzing data to uncover insights and drive marketing success.

• Conducting Market Research : Gather and analyze data on consumer demographics, preferences, needs, and buying habits to understand the market landscape.
• Interpreting Data : Utilize statistical software to interpret data and develop actionable insights for marketing strategy.
• Reporting Insights : Create reports and presentations that clearly communicate complex analysis to inform marketing and business strategies.
• Measuring Campaign Effectiveness : Track and assess the success of marketing campaigns and strategies, providing recommendations for improvement.
• Identifying Opportunities : Spot patterns and trends in data that could indicate new market opportunities or areas for growth.
• Staying Current : Keep abreast of industry trends, consumer behavior, and advancements in data analysis techniques.
• Educational Background : A Bachelor’s degree in Marketing, Statistics, Business, or a related field is typically required.
• Analytical Skills : Strong analytical abilities and proficiency with data analysis tools and software.
• Communication Skills : Excellent written and verbal communication skills, with the ability to translate complex data into actionable insights.
• Attention to Detail : Keen attention to detail and the ability to interpret data accurately.
• Problem-Solving : Creative thinking and problem-solving skills to address marketing challenges and improve strategies.

Marketing Analysts have a direct impact on the direction and success of marketing strategies.

With experience, they can advance to senior analyst roles, specialize in particular areas such as digital marketing or consumer insights, or move into managerial positions where they can lead teams and shape broader marketing initiatives.

Mechanical Engineer

Average Salary: $65,000 – $85,000 per year

Mechanical Engineers apply principles of engineering, physics, and materials science to design, analyze, manufacture, and maintain mechanical systems.

This role is ideal for creative problem solvers who enjoy tackling diverse challenges in engineering and design.

• Designing Mechanical Systems : Create and improve mechanical systems using computer-aided design (CAD) software, ensuring functionality, safety, and efficiency.
• Problem-Solving : Analyze and troubleshoot issues with existing systems, developing innovative solutions to complex engineering problems.
• Conducting Experiments : Perform and analyze tests to measure the performance of mechanical components and systems.
• Project Management : Oversee engineering projects from conception to completion, ensuring they are delivered on time and within budget.
• Collaboration : Work closely with other engineers, designers, and cross-functional teams to bring new products to market or improve existing ones.
• Continual Learning : Stay abreast of technological advancements in the field of mechanical engineering to apply cutting-edge solutions to design challenges.
• Educational Background : A Bachelor’s degree in Mechanical Engineering, or a related field, is required, with a Master’s degree preferred for certain positions.
• Technical Skills : Strong grasp of engineering principles, proficiency in CAD software, and understanding of manufacturing processes.
• Analytical Thinking : Ability to analyze complex data and design requirements to develop effective mechanical solutions.
• Communication Skills : Excellent verbal and written communication skills for collaborating with team members and documenting engineering processes.
• Attention to Detail : Meticulous attention to detail to ensure the safety and reliability of mechanical designs.

Mechanical Engineers have the opportunity to work in a variety of industries, including automotive, aerospace, energy, robotics, and more.

With experience, mechanical engineers can advance to lead teams, manage large-scale projects, or specialize in areas such as robotics or renewable energy.

They may also choose to pursue advanced degrees to become experts in their field or transition into roles that focus on research and development.

App Developer

App Developers design and build mobile applications for various platforms, such as iOS and Android.

They work on a range of applications, from games and entertainment to productivity and industry-specific tools.

This role is ideal for creative problem solvers who enjoy crafting interactive experiences and solving the technical challenges of app development.

• Designing and Building Applications : Develop functional and aesthetically pleasing apps that meet clients’ needs and enhance user experience.
• Writing Clean Code : Write efficient, scalable, and reusable code that powers the app’s functionalities.
• Testing and Debugging : Rigorously test apps to identify and fix bugs, ensuring a smooth user experience.
• Collaborating with Designers and Product Managers : Work with cross-functional teams to align the app’s design and functionality with user needs and business goals.
• Keeping Up-to-Date with Technology : Stay informed about the latest trends and advancements in app development and mobile technology.
• App Store Optimization : Optimize applications for better visibility and higher rankings in app stores.
• Educational Background : A Bachelor’s degree in Computer Science, Software Engineering, or a related field is typically required.
• Technical Skills : Proficiency in programming languages such as Java, Swift, or Kotlin, and experience with development frameworks and tools.
• Problem-Solving Abilities : Strong analytical skills to solve complex problems and innovate app functionalities.
• Attention to Detail : A keen eye for detail to ensure high performance and aesthetically pleasing app design.
• Teamwork : Ability to work collaboratively in a team environment to bring an app from concept to launch.

This role offers the opportunity to work on a diverse array of projects, constantly challenging one’s skills and creativity.

With experience, App Developers can progress to senior developer roles, lead development teams, or specialize in areas such as user interface design or security.

The evolving nature of technology also provides continuous learning opportunities and the potential to innovate in the field of app development.

Research and Development Specialist

Research and Development Specialists drive innovation and develop new products, services, or processes in various industries.

This role is ideal for creative problem solvers who enjoy applying their scientific and technical knowledge to create novel solutions.

• Innovating New Products : Design and develop new products or improve existing ones to meet market demands or to leverage new technologies.
• Conducting Experiments : Perform scientific experiments and trials to test theories, validate results, and refine prototypes.
• Analyzing Data : Interpret data from research and experiments to inform development decisions and to identify patterns or solutions.
• Collaborating with Teams : Work with cross-functional teams including marketing, production, and quality control to ensure successful product development.
• Documenting Research : Maintain detailed records of research methodologies, data, and findings to support product development and patent applications.
• Staying Current : Keep up-to-date with the latest industry trends, technologies, and scientific advancements to foster innovation within the company.
• Educational Background : A Bachelor’s or Master’s degree in Engineering, Chemistry, Biology, Computer Science, or a related field is typically required.
• Problem-Solving Skills : Strong analytical and problem-solving abilities to tackle complex development challenges.
• Technical Expertise : Proficient in relevant technical skills and knowledge pertinent to the industry, such as CAD software for product design or statistical analysis for data interpretation.
• Communication Skills : Effective verbal and written communication skills to share findings and collaborate with team members.
• Innovation : A creative mindset with a drive to pursue new ideas and approaches in product development.

As a Research and Development Specialist, you have the opportunity to make significant contributions to your field, leading to advancements in technology and industry practices.

With experience, Research and Development Specialists can advance to lead R&D teams, manage larger projects, or become chief technical officers.

Continuous learning and innovation can also open pathways to consulting roles or academic research positions.

Design Strategist

Design Strategists blend business strategy with design thinking to develop meaningful solutions that align with a company’s objectives and user needs.

This role is perfect for creative problem solvers who enjoy utilizing design to tackle complex challenges and drive innovation.

• Research and Analysis : Conduct in-depth research to understand market trends, user needs, and business goals to inform design strategies.
• Ideation and Concept Development : Generate innovative ideas and develop concepts that integrate user experience, technology, and business viability.
• Prototyping and Testing : Create prototypes to test and refine design concepts with stakeholders and end-users.
• Design Facilitation : Lead workshops and collaborative sessions to engage cross-functional teams in the design process.
• Implementation Oversight : Work closely with design and development teams to ensure design strategies are implemented effectively and to high standards.
• Continual Learning : Stay abreast of the latest design trends, methodologies, and technologies to enhance strategic design initiatives.
• Educational Background : A Bachelor’s or Master’s degree in Design, Business, Psychology, or a related field with an emphasis on strategic design thinking.
• Strategic Thinking : Ability to synthesize research findings into actionable design strategies and business solutions.
• Collaborative Skills : Strong teamwork and communication skills to work effectively with various departments and stakeholders.
• Creativity : A passion for innovation and the ability to envision new possibilities for products, services, and experiences.
• Problem-Solving : Aptitude for addressing complex challenges with a user-centered design approach.
• Adaptability : Flexibility to adapt strategies and ideas as projects evolve and new insights are gained.

As a Design Strategist, you play a pivotal role in shaping the future of products and services across various industries.

With experience, Design Strategists can move into leadership roles, such as Head of Design or Chief Design Officer, or specialize further into areas like Service Design or User Experience (UX) Strategy.

The skills acquired in this role are highly transferable, opening opportunities for consulting or entrepreneurship within the design industry.

UX/UI Designer

Average Salary: $65,000 – $100,000 per year

UX/UI Designers are responsible for creating the look and feel of digital products, such as websites, applications, and software.

They ensure that products are not only aesthetically pleasing but also user-friendly and accessible.

This role is ideal for creative problem solvers who enjoy blending visual design with user experience to create intuitive and engaging digital environments.

• Designing User Interfaces : Craft visually appealing and functional designs for digital products, ensuring that they align with brand standards and user expectations.
• Improving User Experience : Analyze user feedback and behavior to refine and optimize the user journey within digital products.
• Prototyping and Wireframing : Develop prototypes and wireframes to illustrate the layout and flow of digital products.
• Conducting Usability Testing : Organize and execute usability tests to identify pain points and areas for improvement in product design.
• Collaborating with Teams : Work closely with developers, product managers, and other stakeholders to ensure a seamless implementation of design concepts.
• Staying Current : Keep up to date with the latest design trends, techniques, and technologies within the UX/UI industry.
• Educational Background : A Bachelor’s degree in Graphic Design, Interaction Design, Web Design, or a related field is often required.
• Design Skills : Proficiency in design software such as Adobe Creative Suite, Sketch, or Figma, along with a strong portfolio showcasing previous work.
• User-Centered Thinking : An innate understanding of how design affects the user experience and a dedication to creating user-centric products.
• Problem-Solving : Ability to identify design problems and devise elegant solutions that enhance user satisfaction.
• Communication and Collaboration : Strong communication skills to articulate design decisions and collaborate effectively with cross-functional teams.
• Adaptability : A willingness to receive feedback and adapt designs to meet user needs and business goals.

UX/UI Designers have the opportunity to directly influence user satisfaction and engagement, playing a key role in the success of digital products.

With experience, UX/UI Designers can progress to lead design roles, specialize in areas such as User Research or Interaction Design, or transition into managerial positions overseeing design teams.

The demand for skilled designers is on the rise, making this a career with excellent growth potential and opportunities for creative expression.

Advertising Copywriter

Average Salary: $45,000 – $65,000 per year

Advertising Copywriters are the creative minds behind compelling and persuasive advertising campaigns across various media, including print, digital, and broadcast.

This role is ideal for creative problem solvers who excel in crafting powerful messages that resonate with target audiences.

• Creating Engaging Content : Develop original, creative copy for advertisements, promotional materials, and marketing campaigns.
• Understanding Client Needs : Collaborate with clients or marketing teams to grasp the product or service’s unique selling points and target audience.
• Researching and Brainstorming : Conduct research on market trends, consumer behavior, and competitors to generate fresh ideas that stand out in the market.
• Revising and Editing : Refine and edit advertising copy based on feedback from clients, editors, or marketing teams to improve effectiveness.
• Working with Designers : Team up with graphic designers and art directors to ensure that the visual elements of an advertisement complement the written copy.
• Meeting Deadlines : Manage multiple projects and meet tight deadlines while maintaining high-quality standards in all copy produced.
• Educational Background : A Bachelor’s degree in Advertising, Communications, English, Journalism, or a related field is preferred.
• Writing Skills : Exceptional writing skills with the ability to craft clear, persuasive, and original copy.
• Creativity : A strong creative mind that can generate innovative ideas and turn them into effective advertising messages.
• Attention to Detail : A keen eye for detail, ensuring accuracy and consistency in messaging across all advertising materials.
• Collaboration : Ability to work effectively with teams, including other copywriters, designers, and marketing professionals.
• Adaptability : Flexibility to switch between different writing styles and tones to match various brands and campaign objectives.

This role offers the opportunity to shape brand identities and influence consumer behavior through the power of words.

With experience, Advertising Copywriters can advance to senior copywriter positions, creative director roles, or freelance consulting, offering strategic creative services to a broader range of clients.

Brand Strategist

Average Salary: $50,000 – $90,000 per year

Brand Strategists develop and execute marketing campaigns that enhance brand awareness and drive consumer engagement.

This role is perfect for creative problem solvers who are passionate about building compelling brand narratives and influencing public perception.

• Market Research : Conduct in-depth research to understand market trends, consumer behavior, and the competitive landscape.
• Brand Positioning : Develop clear and distinctive brand positioning strategies to differentiate products or services in the market.
• Creating Brand Stories : Craft engaging brand stories that resonate with target audiences and articulate the brand’s values and mission.
• Campaign Development : Design and oversee marketing campaigns that effectively communicate the brand’s message across various channels.
• Performance Analysis : Measure the success of branding efforts using analytics tools and adjust strategies accordingly.
• Collaboration : Work closely with creative teams, marketing professionals, and external agencies to ensure cohesive brand messaging.
• Educational Background : A Bachelor’s degree in Marketing, Communications, Business Administration, or a related field is generally required.
• Strategic Thinking : Ability to develop long-term brand strategies based on research and insights.
• Creative Skills : Strong creative thinking skills to envision and execute innovative branding initiatives.
• Communication Skills : Excellent verbal and written communication skills to articulate brand strategies and collaborate with teams.
• Analytical Abilities : Proficient in analyzing market data to inform decision-making and measure campaign effectiveness.

Brand Strategists play a crucial role in shaping a company’s public image and can significantly impact its success.

Career growth can include advancement to senior brand management positions, leading larger teams, or specializing in areas such as digital branding or global brand strategy.

With their problem-solving acumen and creative insights, Brand Strategists can also transition into consultancy roles or start their own branding agencies.

Machine Learning Engineer

Average Salary: $100,000 – $150,000 per year

Machine Learning Engineers are responsible for creating algorithms and data models that enable machines to identify patterns and make decisions with minimal human intervention.

This role is ideal for creative problem solvers who revel in the challenge of applying artificial intelligence to a wide array of practical and complex issues across various industries.

• Developing Machine Learning Models : Design, implement and maintain advanced machine learning models to solve diverse problems, improving accuracy and efficiency.
• Experimentation and Testing : Conduct rigorous testing of machine learning models to ensure their reliability and performance before deployment.
• Data Analysis and Processing : Analyze large datasets to identify patterns, trends, and insights, and preprocess data for use in machine learning applications.
• Collaborating with Cross-Functional Teams : Work closely with software engineers, data scientists, and product managers to integrate machine learning solutions into products and services.
• Staying Current with Industry Trends : Keep abreast of the latest developments in machine learning, deep learning, and artificial intelligence research.
• Optimizing Existing Models : Continuously refine and improve existing machine learning models for better performance and efficiency.
• Educational Background : A Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field is highly preferred.
• Technical Proficiency : Strong programming skills in languages such as Python, R, or Java, and experience with machine learning frameworks like TensorFlow or PyTorch.
• Problem-Solving Skills : An analytical mindset with excellent problem-solving abilities to tackle complex data-driven challenges.
• Statistical Knowledge : A solid foundation in statistics, probability, and mathematics to understand and craft machine learning algorithms.
• Team Collaboration : Ability to work well within a team environment and communicate effectively with other technical and non-technical stakeholders.

As a Machine Learning Engineer, you have the potential to transform industries by automating processes, enhancing decision-making, and unlocking new possibilities through AI.

With experience, you can advance to senior technical roles, lead machine learning projects, or specialize in cutting-edge areas such as deep learning, natural language processing, or computer vision.

Your problem-solving skills can also open doors to strategic positions, such as Chief Technology Officer or AI Product Manager, where you can shape the future of technology.

Puzzle Designer

Puzzle Designers create and devise various types of puzzles, ranging from crossword puzzles and brain teasers to complex escape room scenarios.

This role is ideal for creative problem solvers who enjoy challenging others and themselves with intricate problems and interactive experiences.

• Designing Unique Puzzles : Craft a wide array of puzzles, ensuring they are both engaging and solvable, while catering to different difficulty levels and audiences.
• Testing and Refining : Rigorously test puzzles to ensure they are clear and functional, making adjustments based on feedback and testing outcomes.
• Writing Clues and Instructions : Create clear, clever clues, and instructions that guide the user without giving away solutions.
• Collaborating with Teams : Work with graphic designers, writers, and other professionals to integrate puzzles into larger projects or narratives.
• Staying Current : Keep up-to-date with trends in puzzle design and gaming to create contemporary and relevant content.
• Customizing for Clients : Develop custom puzzles for various clients and events, such as marketing campaigns, educational programs, or private functions.
• Educational Background : A degree in Game Design, Psychology, Mathematics, or a related field can be advantageous.
• Creative Thinking : Strong ability to think outside the box and create puzzles that are original and captivating.
• Problem-Solving Skills : Excellent problem-solving skills and the capacity to foresee potential user challenges.
• Attention to Detail : Keen attention to detail to ensure puzzle integrity and the overall user experience.
• Communication Skills : Proficient verbal and written communication skills for explaining concepts and providing clear instructions.
• Technical Proficiency : Comfort with design software and tools that aid in puzzle creation and prototyping.

This role offers the opportunity to engage and entertain a wide audience while pushing the boundaries of traditional puzzle design.

With experience, Puzzle Designers can advance to lead design positions, specialize in particular types of puzzles or games, or start their own puzzle design companies, offering bespoke experiences.

Escape Room Creator

Average Salary: $30,000 – $60,000 per year

Escape Room Creators design and implement immersive puzzle experiences where participants must solve a series of riddles and challenges to escape from a themed room within a set time limit.

This role is ideal for creative problem solvers who enjoy crafting engaging narratives and complex puzzles that challenge and entertain players.

• Designing Immersive Puzzles : Create a variety of puzzles and challenges that align with the theme and narrative of the escape room experience.
• Building Engaging Stories : Develop compelling storylines that captivate participants and motivate them to solve the puzzles.
• Setting Up Rooms : Arrange the physical space to reflect the theme, ensuring a cohesive and immersive environment.
• Testing Experiences : Run trial escapes to refine puzzles, ensuring they are both challenging and solvable within the intended timeframe.
• Facilitating Games : Brief participants before their experience and provide hints as necessary during the gameplay.
• Staying Innovative : Keep abreast of escape room trends and technologies to maintain a fresh and exciting product offering.
• Creative Thinking : Strong imaginative skills to develop original puzzles and engaging storylines.
• Technical Skills : Aptitude for working with mechanical, electronic, and digital elements used in modern escape rooms.
• Problem-Solving : Ability to devise puzzles that are the right balance of challenging and solvable.
• Attention to Detail : Keen eye for detail to ensure the cohesiveness of the theme throughout the entire escape room.
• Customer Service : Excellent interpersonal skills to interact with participants, address their needs, and provide hints when necessary.

This role offers the opportunity to continually innovate in the realm of interactive entertainment.

With experience, Escape Room Creators can advance to lead designer positions, manage multiple escape room venues, or even start their own escape room business.

As the industry grows, there is also potential to branch into other immersive experience domains such as virtual reality or augmented reality games.

Cybersecurity Analyst

Cybersecurity Analysts protect and defend information systems by identifying and solving potential and actual security problems.

This role is perfect for individuals who enjoy the challenge of safeguarding digital assets and are adept at thinking like both a defender and a potential attacker.

• Monitoring Security Systems : Constantly oversee the organization’s networks for security breaches and investigate a violation when one occurs.
• Implementing Protective Measures : Plan and carry out security measures to protect an organization’s computer systems and networks.
• Security Assessments : Conduct regular audits to ensure systems are secure and ready to fend off any attack.
• Developing Security Protocols : Create and maintain protocols for communication, data handling, and general IT security.
• Responding to Incidents : Take immediate action to contain and repair any damage from a security incident and prevent future breaches.
• Staying Updated : Keep current with the latest cybersecurity threats and trends, as well as the latest security technologies.
• Educational Background : A Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or a related field is often required.
• Analytical Skills : Strong problem-solving and analytical skills to assess security breaches and respond effectively.
• Knowledge of Security : Profound understanding of various cybersecurity frameworks, incident management, and cybersecurity defenses.
• Communication Skills : Ability to communicate technical issues effectively to a non-technical audience and to collaborate with other IT professionals.
• Attention to Detail : A meticulous approach to tasks, ensuring no small detail is overlooked that could lead to a security breach.

This role provides a critical function in the protection of information assets.

Cybersecurity Analysts can advance to roles such as Security Architect, Security Manager, or Chief Information Security Officer (CISO).

Continued education and certifications can lead to specialized areas within cybersecurity, such as penetration testing, security auditing, or digital forensics.

And there you have it.

A comprehensive overview of the most inspiring jobs for creative problem solvers.

With a wide array of career paths available, there is bound to be something for every inventive troubleshooter out there.

So go ahead and chase your aspirations of applying your unique problem-solving skills professionally every day.

Remember: It’s NEVER too late to transform your creative knack for solving problems into a fulfilling career.

The No-Sweat Path to Prosperity: Easy Jobs with Impressive Paychecks!

Surviving on the Minimum: A Deep Dive into the Least Paying Jobs in 2024

Millionaire’s Roadmap: Pinpointing the Highest Paying Jobs Today!

Who Says Work Can’t Be Fun? Jobs That Offer Pleasure and Pay

Your Career, Your Choice: High-Paying Remote Jobs for a New Generation!

The Editorial Team at InterviewGuy.com is composed of certified interview coaches, seasoned HR professionals, and industry insiders. With decades of collective expertise and access to an unparalleled database of interview questions, we are dedicated to empowering job seekers. Our content meets real-time industry demands, ensuring readers receive timely, accurate, and actionable advice. We value our readers' insights and encourage feedback, corrections, and questions to maintain the highest level of accuracy and relevance.

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• Resume and Cover Letter
• 7 Best Problem-Solving Skills...

7 Best Problem-Solving Skills for Your Resume + Examples

11 min read · Updated on April 17, 2024

If you're a strong problem solver, your resume needs to prove it!

Imagine this scenario: a supplier delivers the wrong piece of equipment, your deadline is tomorrow, and your logistics person is out sick. What would you do if you were the one who had to respond?

All businesses encounter problems at one time or another. That's why companies need high-quality employees on hand who can solve problems like shifting deadlines, equipment failure, and changing client needs. Those problem-solving skills can mean the difference between success and failure. 

That's why today's employers are actively seeking candidates who possess these critical problem-solving skills. 

But what are problem-solving skills? 

How do you identify which ones you might have or which ones a hiring manager might be looking for? 

Most importantly, how can you present problem-solving on your resume to land that interview?

In this post, we'll help you learn to identify, define, and present problem-solving skills in your resume.

What are problem-solving skills?

Put simply, problem-solving skills help you overcome challenges and obstacles. They enable you to identify the core issue, propose solutions, choose the best option, and implement it.

When employers talk about problem-solving skills, they're usually referring to the ability to deal with challenging, complex, or unexpected situations. While they enable someone to assess and solve problems calmly, these skills can also be useful for relationship building and routine decision-making.

Why do companies need employees with problem-solving skills?

All companies experience challenges that can impact their operations and effectiveness. Those businesses will always need people to help them to find solutions to their problems. In fact, according to the National Association of Colleges and Employers' Job Outlook, 86% of employers look for problem-solving skills on student resumes.

Employers like to see good problem-solving skills because it also shows them you have a range of other talents, like logic, creativity, resilience, imagination, and lateral thinking.

Looking for problem-solving skills in a job description

Sometimes, a job description will plainly state the problem-solving skills that the job requires. More often, however, problem-solving is one of those skill sets that don't necessarily appear in the “requirements” section of a job post. Employers simply expect candidates to demonstrate an analytical mind. So, instead, they will describe those desired skills using other phrases.

In those instances, you can look for keywords to identify the skills the employer is seeking. When you find any relevant keywords in the job description, you'll be able to tell what skills you should highlight in the resume you send in.

How to include problem-solving skills on a resume

It should be easy to highlight these skills during an interview, where you can describe a specific problem and paint a picture of how you successfully solved it. But it's also easy to find ways to illustrate your problem-solving on your resume.

Problem-solving skills sound like they're self-explanatory, but they can be difficult to describe without good storytelling. Unlike conceptual skills like abstract thinking and ideation, problem-solving skills are all about developing and implementing an action plan. That's why the best strategy to demonstrate your problem-solving skills is to tell a story: find specific examples of challenging scenarios and explain the plan you implemented and the results you achieved. 

Related post : How to Create an Effective STAR Method Resume (With Examples)

Many resumes will use terms like “critical thinker” or “problem-solver.” Instead, get specific by showing how you've used a skill in a way that has solved a problem at work. 

Give examples of scenarios where those skills lead to a solution

Describe a specific process you employed

List major accomplishments enabled by your solution

Add specific training related to problem-solving skills

Use various keywords to avoid repeating “problem-solving”

Let's look at 4 places on a resume where you can describe your problem-solving skills. 

Where to include problem-solving skills on your resume

The summary.

The summary is a great place to present a core skill that has benefitted you and your employers. If you've been responsible for finding out-of-the-box solutions to unexpected problems or been a team leader known for adjusting to personnel or process challenges, this is the place to introduce those talents.

Solutions-driven sales specialist with 10 years of experience managing sales teams, analyzing markets, expanding market reach, and solving logistics issues. Extensive experience with rolling out new products and reinventing campaigns. Transformed market by 40% despite a period of intense market fluctuation.

In the work experience section

The work experience section is the ideal place to list problem-solving skills that have contributed to proven solutions. When detailing past job roles, you can use details like percentages, dollar amounts, and specific scenarios to show how your ability to analyze issues, find options, and communicate action plans has solved problems. 

Mention a time when you took the initiative to troubleshoot key areas

Explain your habit of collecting new data regularly

Give examples of instances when you assumed a leadership role in process optimization

Look at the following resume example. It shows how this candidate's ability to design solutions, optimize testing processes, and adjust the process to the client helped to optimize process efficiency and save the client money. 

In addition, the candidate highlights his communication skills by showing that he can collaborate with clients to adapt processes to their needs. 

Solar Engineer, Acme Corp, 2010 - 2020

Developed solution designs in collaboration with Software Architects that improved process efficiency by 150% and reduced costs by $300K

Supported testing on 3 large-scale projects to refine solutions and ensure they were fit for purpose and matched the customer's needs, resulting in $1M savings for the client

The skills section

If problem-solving skills are needed for a particular role, the hiring manager will be looking for them in the skills section. The key, however, is to only list skills that specifically relate to the job posting. 

Remember, it's crucial to tailor each resume to a specific job advertisement, including the skills section. This is obviously easier if the job post explicitly lists desired skills. If it doesn't, look for keywords in the bullet points of the requirements part of the job description to find specific problem-solving skills to include in your resume.

Is it a management position looking for a “proven leader?” Communication skills are a must-have talent.

Is it a logistics position that requires experience with scaling? Then, troubleshooting and negotiation skills will be paramount.

There are both soft skills and hard skills that can be defined as problem-solving skills. “Test development” can be trained, but “troubleshooting” improves with experience. When considering which skills you possess, look at both categories.

Data analysis / Process analysis / Project design / Solution design / Test development / Benchmark development / Troubleshooting / Collaboration

A notable achievements section

A notable achievements section isn't always necessary, but some resumes can benefit from including one. If, for example, you're using a functional resume format for a career change resume or you're a senior executive looking to emphasize career highlights, an accomplishments section can really highlight those skills in action. 

If you're using this section to focus on your problem-solving skills, describe accomplishments with demonstrable results.

ACCOMPLISHMENTS AND ACHIEVEMENTS

• Re-designed and upgraded front-end on 20+ sites with jQuery, AJAX, and Handlebars.js
• Oversaw process improvements, which reduced expenses by $225,000 per quarter
• Restructured the supply chain team following vendor flow issues

Related post : Seven Key Resume Sections and How to Organize Them

7 Important problem-solving skills for your resume

Problem-solving skills can range from detail-oriented diagnostics to team leadership. Here's a list of skills involved in various stages of the problem-solving process. When crafting your resume, look to these examples to see what problem-solving skills you might have.

1. Research

Research skills are an essential component of the problem-solving skill set, enabling you to identify and understand the root cause of an issue. Research involves gathering data and information, consulting with more experienced colleagues, acquiring knowledge online or from external sources, and collating newfound data for dissemination. This skill is about the ability to find and use the right resources, extract the data you need, and brainstorm with the right group of people. This means:

Studying specific cases without generalizing

Aiming at variables that make the desired differences

Reporting findings in understandable terms

2. Analysis

The first step in finding a solution is an effective analysis of the problem.  To solve a problem, you must be able to analyze it from every angle. Your analytical skills will also help you identify and propose solutions that can resolve the problem.

Analytical skills allow you to assess data and processes to find solutions to a company's challenges. These include:

Forecasting

Data analysis

Interpretation of data and metrics

Deductive reasoning

Inductive reasoning 

Diagnostics

3. Critical-thinking

Critical thinking is the ability to process details with a particular flow and draw connections between concepts and facts. In other words, it's “thinking about thinking” – or finding and fixing flaws in the way we think.

The ability to think critically is the foundation of problem solving. Unless you can see the big picture, you won't be able to identify the pros and cons of different action plans. 

Critical thinking includes:

Interpretation

Open-mindedness

4. Decision making

Decision-making is the ability to choose solutions to problems. Simply stated, it's taking the relevant collected data, considering multiple viewpoints, and making an informed choice.

Once the choices are narrowed down, you'll need to pull the trigger – knowing you'll be held accountable for the decision. At times, you may need to make these decisions quickly, even if the wrong decision might make the problem worse. The ability to make proper use of your research and analysis to select the best action plan is a valuable skill. Components of this skill include:

Emotional Intelligence

Organization

5. Creativity

Sometimes, the best solution is only found by thinking outside the box. That demands creativity. 

Creativity is the ability to approach a task or a challenge in a different way. In other words, it's possessing the imagination to generate new ideas and find interesting approaches and unique perspectives. Creativity is often described as

Divergent thinking

Inspirational thinking

Outside-the-box thinking

Experimental thinking

6. Communication

Strong communication skills are vital during all phases of problem solving:

While identifying and analyzing the problem, you'll need to know how to communicate the core issues to others.

When researching the background of the issue, you'll need to know what communication channels are appropriate when seeking guidance.

When brainstorming possible solutions, you will need to know how to guide a team through positive and effective discussions.

Then, once you find a solution, communicating the action plan with clarity and precision is key to avoiding confusion and achieving proper implementation. 

No problem would ever be solved without good communication skills at work. 

Communication skills, however, include a much broader array of abilities beyond just speaking clearly. They also encompass listening in ways that make your colleagues feel heard, body language that puts your audience at ease, and vocal pitch adjustments to make your point land better. Here are a few common communication skills:

Active listening

Giving constructive feedback

Presentation / visual communication

Nonverbal communication

Written communication

Oral communication

Voice modulation

Rapport building 

7. Collaboration

In the business world, most problems are solved by teams of dedicated personnel, working in collaboration with one another. When highlighting this skill, you need to show how you've worked effectively as part of a team to generate and implement solutions.

Collaboration, by definition, means working with one or more individuals to complete a task. In the workplace, collaboration can be brainstorming ideas, delegating tasks to individual strengths, layering pieces of a process, or bringing together the team to understand the bigger picture.

When people work together, they're more effective at problem solving than when attempting to go it alone. Successful collaboration with your coworkers also increases their motivation and engagement at work, making them feel like they're an important part of the team. 

Collaboration includes:

Long-term thinking

Adaptability

Positive debate

Emotional intelligence

The bottom line

In an increasingly complex business environment, the ability to solve problems is more important than ever before. As a result, including these high-value problem-solving skills on your resume can help to ensure that employers recognize your full value proposition as a prospective new hire. That, in turn, can help to separate you from your competition and increase your odds of landing an interview and job offer.

If you want to make sure that the problem-solving skills in your resume are making the right impression on employers, take a few moments to get your free resume review from our team of experts today!

Related reading:

9 Soft Skills Employers Are Looking for in 2022

11 Steps to Writing the Perfect Resume

Standout Skills for a Resume: How to Make your Resume Great  

Related Articles:

Guide to Writing a Great Resume with No Work Experience

Higher Order Thinking Explained

How to Describe Organizational Skills When Applying for a Job

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15 Best Problem Solving Jobs (Highest Paying)

by Erin Schollaert

Updated September 22, 2022

Although some would rather have an easy job, many would rather have a job that always keeps them on their toes.

After all, a job that allows you to solve new problems and be creative every day will stay interesting for far longer. Moreover, if you’re clever and interested in problem solving jobs , you’ll be surprised at how well they pay.

These are some of the top problem solving careers , what they offer, and how you can get into them!

15. Social and Community-Service Manager

Average yearly income: $69,600 (U.S. News)

This may be the lowest paying of these jobs for problem solvers , but it will keep anyone busy and taking on challenge after challenge.

Social and community service managers meet with funding providers and community members to discuss programs and organizations that support public well-being.

This could mean targeting your attention towards helping homeless people or by doing general community health and wellness activities that keep people in shape. You may even help people who can not find a job .

14. Accountant

Average yearly income: $73,560 (U.S. Bureau of Labor Statistics)

Accountants are professionals who take care of bookkeeping, prepare financial documents like balance sheets profit and loss statements, and even perform audits.

Although their main job is to keep and interpret records, they analyze profits and losses and have to be able to problem-solve to help figure out financial plans that can benefit whomever they work for.

This is a highly detail-oriented position and requires skills in law, math, finance, and problem-solving to make this job thrilling.

Make sure you stand out when applying for this role by following these tips for finding a great job .

Tactics for Success Having strong ethics is a must for this role because of the amount of money you’ll be handling: if you’re worried you might be tempted by it, this isn’t a job you should take. People skills are more likely to keep you hired in this role than anything else, be aware of how your interactions with others may affect them.

13. Geologist

Average yearly income: $78,805 (Indeed)

Many may be confused why a geologist would have to be good at problem-solving, but the main part of this job is problem-solving!

Geologists conduct studies that locate rocks containing important metals and plan the mines and methods to remove them from the Earth.

Therefore, they have to be intelligent and clever enough to know where to test, mine, and what minerals and metals they’re working with.

12. Detective

Average yearly income: $83,170 (Career Explorer)

Detectives are uniformed or plainclothes police officers who collect evidence and gather information related to criminal cases. This is the most obvious choice for someone who wants to solve problems.

Beyond getting to help investigate and solve crimes, they conduct interviews, monitor suspects, examine records, and participate in raids and arrests. This requires a sharp eye and ear for detail and an incredible memory.

Trends on the Rise Role availability for detectives has risen at a rate of 21% in recent years and is expected to keep growing. However, all detectives have to go through several years as police officers before getting this role, so it’s not something you can apply to.

11. Chemist

Average yearly income: $83,850 (Forbes)

If you love detailed work, this one’s for you.

As a chemist, you’ll investigate the matter at the level of atoms and molecules and then measure reaction rates and proportions to understand how foreign substances behave or even create new compounds that can improve people’s daily lives.

In this role, you’ll have to problem solve why and how substances act, what you can do to duplicate that reaction, and how it can be put to use.

A degree in science opens many doors. Here are some ways to make money with a physics degree .

10. Computer Programmer

Average yearly income: $85,236 (Career Explorer)

Computer programmers test and write code that ensures that software and applications run properly.

In addition, they’re involved in maintaining them: which requires computer programmers to be awesome at debugging and troubleshooting these systems.

Half of the job can feel like solving problems and answering riddles to get the system to work as required. This job takes a lot of patience, but it’s worth it for the high pay and constantly changing job needs.

Working for a startup is a great way to begin your career as a Computer Programmer.

Tactics for Success You don’t need a degree for this job if you’re proficient, but having a degree can increase your pay by twenty to thirty thousand a year. Having an understanding of multiple programming languages can make you far more hirable and will give you a better chance at scoring a job.

9. Psychologist

Average yearly income: $85,340 (Forbes)

If you’re a people person and a problem solver: this is the job for you. Psychologists study emotion, social, and cognitive processes, and behavior by analyzing how people interact with one another and their environments.

They can then use their findings to help improve the processes in place for individuals.

This job requires you to deep dive into thoughts, emotions, feelings, and behavior in ways that require a lot of problem-solving to understand.

There are plenty of different jobs that use a psychology degree .

8. Statistician

Average yearly income: $92,270 (U.S. News)

Statisticians apply statistical methods and models to real-world problems. This can help companies make huge decisions or could help explain how much someone is entitled to in court.

Statisticians have to be able to handle a huge amount of information, understand the right way to read that information, and know the best way it can then be applied to the matters at hand.

This is a great job for any problem solver.

7. UX Designer

Average yearly income: $102,000 (Coursera)

Every UX designer must stay focused on all parts of a product’s development, from design, function, and usability to branding and marketing.

This role works from end to end, ensuring that a user’s interaction with the product is what the company wants it to be.

In this position, you’ll need to be able to problem-solve to fix anything that doesn’t serve the company’s needs or is confusing for users.

Trends on the Rise Only 55% of companies conduct any UX testing : but that number is quickly rising since 70% of customer complaints are currently about their user experience. Positions in this role are growing by 3% every year, with predictions saying they’ll continue to grow.

6. Aerospace Engineers

Average yearly income: $118,610 (U.S. Bureau of Labor Statistics)

This job requires a strict understanding of math, science and an ability to keep secrets.

As an aerospace engineer, you’ll work to design spacecraft, satellites, missiles, and aircraft, as well as test prototypes to ensure they function according to their designs.

Unfortunately, not everything works perfectly on the first go, and in these instances, you must be a great problem solver so that you can correct the issue.

5. Air Traffic Controller

Average yearly income: $120,830 (Forbes)

Air traffic controllers live in the most stressful job on this list. Every day they make decisions and solve issues that hold hundreds of lives in the air.

Using radar, computers, and visual references, they monitor and direct aircraft movement on the ground and in the sky at airports.

They often manage multiple aircraft at once and have to be able to make quick decisions to ensure everyone’s safety. This isn’t a job for anyone who can’t handle stress.

4. Preventive Medicine Physicians

Average yearly income: $166,074 (ZipRecruiter)

This is one of the most important jobs on this list since it helps prevent illnesses from worsening and seriously harming patients.

Preventative medicine doctors focus on people’s health and define populations to protect their future health. This means setting up plans to help avoid future illness, disability, and premature death.

This can be a heavy job, with a lot of pressure resting on you making the right choices, but it’s a fantastic role that’s always different and continuously surprises.

3. Hospitalist

Average yearly income: $219,989 (Talent.com)

Hospitalist doctors specialize in treating and diagnosing various illnesses and diseases. They can order testing or medications and work to ensure treatments go according to expectation.

In this role, they provide general medical care to hospitalized patients, lead medical teams, and then coordinate care.

You have to have an incredible eye for detail and great problem-solving skills to work in this role.

2. Allergists and Immunologists

Average yearly income: $258,532 (Physicians Thrive)

A medical doctor who works as an allergist or immunologist is specially trained to treat and manage asthma and allergies.

This requires at least nine years of training and needs you to be able to diagnose and know how to treat and solve issues brought to you by patients.

Problem-solving is important since the wrong treatment could be seriously harmful to patients.

1. Radiologist

Average yearly income: $485,460 (Health Imaging)

As the highest paying role on this list, it’s no surprise that this is an extremely complicated job.

Radiologists are medical doctors who diagnose and treat diseases and injuries using medical imaging like X-rays, computed tomography, nuclear medicine, and several other types.

You have to be able to problem-solve what each diagnosis may be and work equipment that’s worth millions every single day. This job is a lot of stress and a lot of problem-solving.

Wrapping Up

Smart people tend to get bored more easily, so it makes sense that many intelligent people feel drawn to jobs that keep their minds going.

So whether you’ve always loved problem-solving or you’re aching for a career you’ll never get bored in, any of these fifteen jobs can offer you a chance at something incredible!

Erin Schollaert

Erin is a business teacher and mother of three. When she’s not in the classroom or fulfilling her obligations as an A+ hockey and lacrosse mom, she’s working on her latest article.

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A Better Framework for Solving Tough Problems

Start with trust and end with speed.

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When it comes to solving complicated problems, the default for many organizational leaders is to take their time to work through the issues at hand. Unfortunately, that often leads to patchwork solutions or problems not truly getting resolved.

But Anne Morriss offers a different framework. In this episode, she outlines a five-step process for solving any problem and explains why starting with trust and ending with speed is so important for effective change leadership. As she says, “Let’s get into dialogue with the people who are also impacted by the problem before we start running down the path of solving it.”

Morriss is an entrepreneur and leadership coach. She’s also the coauthor of the book, Move Fast and Fix Things: The Trusted Leader’s Guide to Solving Hard Problems .

Key episode topics include: strategy, decision making and problem solving, strategy execution, managing people, collaboration and teams, trustworthiness, organizational culture, change leadership, problem solving, leadership.

HBR On Strategy curates the best case studies and conversations with the world’s top business and management experts, to help you unlock new ways of doing business. New episodes every week.

• Listen to the full HBR IdeaCast episode: How to Solve Tough Problems Better and Faster (2023)
• Find more episodes of HBR IdeaCast
• Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org .

HANNAH BATES: Welcome to HBR On Strategy , case studies and conversations with the world’s top business and management experts, hand-selected to help you unlock new ways of doing business.

When it comes to solving complicated problems, many leaders only focus on the most apparent issues. Unfortunately that often leads to patchwork or partial solutions. But Anne Morriss offers a different framework that aims to truly tackle big problems by first leaning into trust and then focusing on speed.

Morriss is an entrepreneur and leadership coach. She’s also the co-author of the book, Move Fast and Fix Things: The Trusted Leader’s Guide to Solving Hard Problems . In this episode, she outlines a five-step process for solving any problem. Some, she says, can be solved in a week, while others take much longer. She also explains why starting with trust and ending with speed is so important for effective change leadership.

This episode originally aired on HBR IdeaCast in October 2023. Here it is.

CURT NICKISCH: Welcome to the HBR IdeaCast from Harvard Business Review. I’m Curt Nickisch.

Problems can be intimidating. Sure, some problems are fun to dig into. You roll up your sleeves, you just take care of them; but others, well, they’re complicated. Sometimes it’s hard to wrap your brain around a problem, much less fix it.

And that’s especially true for leaders in organizations where problems are often layered and complex. They sometimes demand technical, financial, or interpersonal knowledge to fix. And whether it’s avoidance on the leaders’ part or just the perception that a problem is systemic or even intractable, problems find a way to endure, to keep going, to keep being a problem that everyone tries to work around or just puts up with.

But today’s guest says that just compounds it and makes the problem harder to fix. Instead, she says, speed and momentum are key to overcoming a problem.

Anne Morriss is an entrepreneur, leadership coach and founder of the Leadership Consortium and with Harvard Business School Professor Francis Frei, she wrote the new book, Move Fast and Fix Things: The Trusted Leaders Guide to Solving Hard Problems . Anne, welcome back to the show.

ANNE MORRISS: Curt, thank you so much for having me.

CURT NICKISCH: So, to generate momentum at an organization, you say that you really need speed and trust. We’ll get into those essential ingredients some more, but why are those two essential?

ANNE MORRISS: Yeah. Well, the essential pattern that we observed was that the most effective change leaders out there were building trust and speed, and it didn’t seem to be a well-known observation. We all know the phrase, “Move fast and break things,” but the people who were really getting it right were moving fast and fixing things, and that was really our jumping off point. So when we dug into the pattern, what we observed was they were building trust first and then speed. This foundation of trust was what allowed them to fix more things and break fewer.

CURT NICKISCH: Trust sounds like a slow thing, right? If you talk about building trust, that is something that takes interactions, it takes communication, it takes experiences. Does that run counter to the speed idea?

ANNE MORRISS: Yeah. Well, this issue of trust is something we’ve been looking at for over a decade. One of the headlines in our research is it’s actually something we’re building and rebuilding and breaking all the time. And so instead of being this precious, almost farbege egg, it’s this thing that is constantly in motion and this thing that we can really impact when we’re deliberate about our choices and have some self-awareness around where it’s breaking down and how it’s breaking down.

CURT NICKISCH: You said break trust in there, which is intriguing, right? That you may have to break trust to build trust. Can you explain that a little?

ANNE MORRISS:  Yeah, well, I’ll clarify. It’s not that you have to break it in order to build it. It’s just that we all do it some of the time. Most of us are trusted most of the time. Most of your listeners I imagine are trusted most of the time, but all of us have a pattern where we break trust or where we don’t build as much as could be possible.

CURT NICKISCH: I want to talk about speed, this other essential ingredient that’s so intriguing, right? Because you think about solving hard problems as something that just takes a lot of time and thinking and coordination and planning and designing. Explain what you mean by it? And also, just  how we maybe approach problems wrong by taking them on too slowly?

ANNE MORRISS: Well, Curt, no one has ever said to us, “I wish I had taken longer and done less.” We hear the opposite all the time, by the way. So what we really set out to do was to create a playbook that anyone can use to take less time to do more of the things that are going to make your teams and organizations stronger.

And the way we set up the book is okay, it’s really a five step process. Speed is the last step. It’s the payoff for the hard work you’re going to do to figure out your problem, build or rebuild trust, expand the team in thoughtful and strategic ways, and then tell a real and compelling story about the change you’re leading.

Only then do you get to go fast, but that’s an essential part of the process, and we find that either people under emphasize it or speed has gotten a bad name in this world of moving fast and breaking things. And part of our mission for sure was to rehabilitate speed’s reputation because it is an essential part of the change leader’s equation. It can be the difference between good intentions and getting anything done at all.

CURT NICKISCH: You know, the fact that nobody ever tells you, “I wish we had done less and taken more time.” I think we all feel that, right? Sometimes we do something and then realize, “Oh, that wasn’t that hard and why did it take me so long to do it? And I wish I’d done this a long time ago.” Is it ever possible to solve a problem too quickly?

ANNE MORRISS: Absolutely. And we see that all the time too. What we push people to do in those scenarios is really take a look at the underlying issue because in most cases, the solution is not to take your foot off the accelerator per se and slow down. The solution is to get into the underlying problem. So if it’s burnout or a strategic disconnect between what you’re building and the marketplace you’re serving, what we find is the anxiety that people attach to speed or the frustration people attach to speed is often misplaced.

CURT NICKISCH: What is a good timeline to think about solving a problem then? Because if we by default take too long or else jump ahead and we don’t fix it right, what’s a good target time to have in your mind for how long solving a problem should take?

ANNE MORRISS: Yeah. Well, we’re playful in the book and talking about the idea that many problems can be solved in a week. We set the book up five chapters. They’re titled Monday, Tuesday, Wednesday, Thursday, Friday, and we’re definitely having fun with that. And yet, if you count the hours in a week, there are a lot of them. Many of our problems, if you were to spend a focused 40 hours of effort on a problem, you’re going to get pretty far.

But our main message is, listen, of course it’s going to depend on the nature of the problem, and you’re going to take weeks and maybe even some cases months to get to the other side. What we don’t want you to do is take years, which tends to be our default timeline for solving hard problems.

CURT NICKISCH: So you say to start with identifying the problem that’s holding you back, seems kind of obvious. But where do companies go right and wrong with this first step of just identifying the problem that’s holding you back?

ANNE MORRISS: And our goal is that all of these are going to feel obvious in retrospect. The problem is we skip over a lot of these steps and this is why we wanted to underline them. So this one is really rooted in our observation and I think the pattern of our species that we tend to be overconfident in the quality of our thoughts, particularly when it comes to diagnosing problems.

And so we want to invite you to start in a very humble and curious place, which tends not to be our default mode when we’re showing up for work. We convince ourselves that we’re being paid for our judgment. That’s exactly what gets reinforced everywhere. And so we tend to counterintuitively, given what we just talked about, we tend to move too quickly through the diagnostic phase.

CURT NICKISCH: “I know what to do, that’s why you hired me.”

ANNE MORRISS: Exactly. “I know what to do. That’s why you hired me. I’ve seen this before. I have a plan. Follow me.” We get rewarded for the expression of confidence and clarity. And so what we’re inviting people to do here is actually pause and really lean into what are the root causes of the problem you’re seeing? What are some alternative explanations? Let’s get into dialogue with the people who are also impacted by the problem before we start running down the path of solving it.

CURT NICKISCH: So what do you recommend for this step, for getting to the root of the problem? What are questions you should ask? What’s the right thought process? What do you do on Monday of the week?

ANNE MORRISS: In our experience of doing this work, people tend to undervalue the power of conversation, particularly with other people in the organization. So we will often advocate putting together a team of problem solvers, make it a temporary team, really pull in people who have a particular perspective on the problem and create the space, make it as psychologically safe as you can for people to really, as Chris Argyris so beautifully articulated, discuss the undiscussable.

And so the conditions for that are going to look different in every organization depending on the problem, but if you can get a space where smart people who have direct experience of a problem are in a room and talking honestly with each other, you can make an extraordinary amount of progress, certainly in a day.

CURT NICKISCH: Yeah, that gets back to the trust piece.

ANNE MORRISS: Definitely.

CURT NICKISCH: How do you like to start that meeting, or how do you like to talk about it? I’m just curious what somebody on that team might hear in that meeting, just to get the sense that it’s psychologically safe, you can discuss the undiscussable and you’re also focusing on the identification part. What’s key to communicate there?

ANNE MORRISS: Yeah. Well, we sometimes encourage people to do a little bit of data gathering before those conversations. So the power of a quick anonymous survey around whatever problem you’re solving, but also be really thoughtful about the questions you’re going to ask in the moment. So a little bit of preparation can go a long way and a little bit of thoughtfulness about the power dynamic. So who’s going to walk in there with license to speak and who’s going to hold back? So being thoughtful about the agenda, about the questions you’re asking about the room, about the facilitation, and then courage is a very infectious emotion.

So if you can early on create the conditions for people to show up bravely in that conversation, then the chance that you’re going to get good information and that you’re going to walk out of that room with new insight in the problem that you didn’t have when you walked in is extraordinarily high.

CURT NICKISCH: Now, in those discussions, you may have people who have different perspectives on what the problem really is. They also bear different costs of addressing the problem or solving it. You talked about the power dynamic, but there’s also an unfairness dynamic of who’s going to actually have to do the work to take care of it, and I wonder how you create a culture in that meeting where it’s the most productive?

ANNE MORRISS: For sure, the burden of work is not going to be equitably distributed around the room. But I would say, Curt, the dynamic that we see most often is that people are deeply relieved that hard problems are being addressed. So it really can create, and more often than not in our experience, it does create this beautiful flywheel of action, creativity, optimism. Often when problems haven’t been addressed, there is a fair amount of anxiety in the organization, frustration, stagnation. And so credible movement towards action and progress is often the best antidote. So even if the plan isn’t super clear yet, if it’s credible, given who’s in the room and their decision rights and mandate, if there’s real momentum coming out of that to make progress, then that tends to be deeply energizing to people.

CURT NICKISCH: I wonder if there’s an organization that you’ve worked with that you could talk about how this rolled out and how this took shape?

ANNE MORRISS: When we started working with Uber, that was wrestling with some very public issues of culture and trust with a range of stakeholders internally, the organization, also external, that work really started with a campaign of listening and really trying to understand where trust was breaking down from the perspective of these stakeholders?

So whether it was female employees or regulators or riders who had safety concerns getting into the car with a stranger. This work, it starts with an honest internal dialogue, but often the problem has threads that go external. And so bringing that same commitment to curiosity and humility and dialogue to anyone who’s impacted by the problem is the fastest way to surface what’s really going on.

CURT NICKISCH: There’s a step in this process that you lay out and that’s communicating powerfully as a leader. So we’ve heard about listening and trust building, but now you’re talking about powerful communication. How do you do this and why is it maybe this step in the process rather than the first thing you do or the last thing you do?

ANNE MORRISS: So in our process, again, it’s the days of the week. On Monday you figured out the problem. Tuesday you really got into the sandbox in figuring out what a good enough plan is for building trust. Wednesday, step three, you made it better. You created an even better plan, bringing in new perspectives. Thursday, this fourth step is the day we’re saying you got to go get buy-in. You got to bring other people along. And again, this is a step where we see people often underinvest in the power and payoff of really executing it well.

CURT NICKISCH: How does that go wrong?

ANNE MORRISS: Yeah, people don’t know the why. Human behavior and the change in human behavior really depends on a strong why. It’s not just a selfish, “What’s in it for me?” Although that’s helpful, but where are we going? I may be invested in a status quo and I need to understand, okay, if you’re going to ask me to change, if you’re going to invite me into this uncomfortable place of doing things differently, why am I here? Help me understand it and articulate the way forward and language that not only I can understand, but also that’s going to be motivating to me.

CURT NICKISCH: And who on my team was part of this process and all that kind of stuff?

ANNE MORRISS: Oh, yeah. I may have some really important questions that may be in the way of my buy-in and commitment to this plan. So certainly creating a space where those questions can be addressed is essential. But what we found is that there is an architecture of a great change story, and it starts with honoring the past, honoring the starting place. Sometimes we’re so excited about the change and animated about the change that what has happened before or what is even happening in the present tense is low on our list of priorities.

Or we want to label it bad, because that’s the way we’ve thought about the change, but really pausing and honoring what came before you and all the reasonable decisions that led up to it, I think can be really helpful to getting people emotionally where you want them to be willing to be guided by you. Going back to Uber, when Dara Khosrowshahi came in.

CURT NICKISCH: This is the new CEO.

ANNE MORRISS: The new CEO.

CURT NICKISCH: Replaced Travis Kalanick, the founder and first CEO, yeah.

ANNE MORRISS: Yeah, and had his first all-hands meeting. One of his key messages, and this is a quote, was that he was going to retain the edge that had made Uber, “A force of nature.” And in that meeting, the crowd went wild because this is also a company that had been beaten up publicly for months and months and months, and it was a really powerful choice. And his predecessor, Travis was in the room, and he also honored Travis’ incredible work and investment in bringing the company to the place where it was.

And I would use words like grace to also describe those choices, but there’s also an incredible strategic value to naming the starting place for everybody in the room because in most cases, most people in that room played a role in getting to that starting place, and you’re acknowledging that.

CURT NICKISCH: You can call it grace. Somebody else might call it diplomatic or strategic. But yeah, I guess like it or not, it’s helpful to call out and honor the complexity of the way things have been done and also the change that’s happening.

ANNE MORRISS: Yeah, and the value. Sometimes honoring the past is also owning what didn’t work or what wasn’t working for stakeholders or segments of the employee team, and we see that around culture change. Sometimes you’ve got to acknowledge that it was not an equitable environment, but whatever the worker, everyone in that room is bringing that pass with them. So again, making it discussable and using it as the jumping off place is where we advise people to start.

Then you’ve earned the right to talk about the change mandate, which we suggest using clear and compelling language about the why. “This is what happened, this is where we are, this is the good and the bad of it, and here’s the case for change.”

And then the last part, which is to describe a rigorous and optimistic way forward. It’s a simple past, present, future arc, which will be familiar to human beings. We love stories as human beings. It’s among the most powerful currency we have to make sense of the world.

CURT NICKISCH: Yeah. Chronological is a pretty powerful order.

ANNE MORRISS: Right. But again, the change leaders we see really get it right, are investing an incredible amount of time into the storytelling part of their job. Ursula Burns, the Head of Xerox is famous for the months and years she spent on the road just telling the story of Xerox’s change, its pivot into services to everyone who would listen, and that was a huge part of her success.

CURT NICKISCH: So Friday or your fifth step, you end with empowering teams and removing roadblocks. That seems obvious, but it’s critical. Can you dig into that a little bit?

ANNE MORRISS: Yeah. Friday is the fun day. Friday’s the release of energy into the system. Again, you’ve now earned the right to go fast. You have a plan, you’re pretty confident it’s going to work. You’ve told the story of change the organization, and now you get to sprint. So this is about really executing with urgency, and it’s about a lot of the tactics of speed is where we focus in the book. So the tactics of empowerment, making tough strategic trade-offs so that your priorities are clear and clearly communicated, creating mechanisms to fast-track progress. At Etsy, CEO Josh Silverman, he labeled these projects ambulances. It’s an unfortunate metaphor, but it’s super memorable. These are the products that get to speed out in front of the other ones because the stakes are high and the clock is sticking.

CURT NICKISCH: You pull over and let it go by.

ANNE MORRISS: Yeah, exactly. And so we have to agree as an organization on how to do something like that. And so we see lots of great examples both in young organizations and big complex biotech companies with lots of regulatory guardrails have still found ways to do this gracefully.

And I think we end with this idea of conflict debt, which is a term we really love. Leanne Davey, who’s a team scholar and researcher, and anyone in a tech company will recognize the idea of tech debt, which is this weight the organization drags around until they resolve it. Conflict debt is a beautiful metaphor because it is this weight that we drag around and slows us down until we decide to clean it up and fix it. The organizations that are really getting speed right have figured out either formally or informally, how to create an environment where conflict and disagreements can be gracefully resolved.

CURT NICKISCH: Well, let’s talk about this speed more, right? Because I think this is one of those places that maybe people go wrong or take too long, and then you lose the awareness of the problem, you lose that urgency. And then that also just makes it less effective, right? It’s not just about getting the problem solved as quickly as possible. It’s also just speed in some ways helps solve the problem.

ANNE MORRISS: Oh, yeah. It really is the difference between imagining the change you want to lead and really being able to bring it to life. Speed is the thing that unlocks your ability to lead change. It needs a foundation, and that’s what Monday through Thursday is all about, steps one through four, but the finish line is executing with urgency, and it’s that urgency that releases the system’s energy, that communicates your priorities, that creates the conditions for your team to make progress.

CURT NICKISCH: Moving fast is something that entrepreneurs and tech companies certainly understand, but there’s also this awareness that with big companies, the bigger the organization, the harder it is to turn the aircraft carrier around, right? Is speed relative when you get at those levels, or do you think this is something that any company should be able to apply equally?

ANNE MORRISS: We think this applies to any company. The culture really lives at the level of team. So we believe you can make a tremendous amount of progress even within your circle of control as a team leader. I want to bring some humility to this and careful of words like universal, but we do think there’s some universal truths here around the value of speed, and then some of the byproducts like keeping fantastic people. Your best people want to solve problems, they want to execute, they want to make progress and speed, and the ability to do that is going to be a variable in their own equation of whether they stay or they go somewhere else where they can have an impact.

CURT NICKISCH: Right. They want to accomplish something before they go or before they retire or finish something out. And if you’re able to just bring more things on the horizon and have it not feel like it’s going to be another two years to do something meaningful.

ANNE MORRISS: People – I mean, they want to make stuff happen and they want to be around the energy and the vitality of making things happen, which again, is also a super infectious phenomenon. One of the most important jobs of a leader, we believe, is to set the metabolic pace of their teams and organizations. And so what we really dig into on Friday is, well, what does that look like to speed something up? What are the tactics of that?

CURT NICKISCH: I wonder if that universal truth, that a body in motion stays in motion applies to organizations, right? If an organization in motion stays in motion, there is something to that.

ANNE MORRISS: Absolutely.

CURT NICKISCH: Do you have a favorite client story to share, just where you saw speed just become a bit of a flywheel or just a positive reinforcement loop for more positive change at the organization?

ANNE MORRISS: Yeah. We work with a fair number of organizations that are on fire. We do a fair amount of firefighting, but we also less dramatically do a lot of fire prevention. So we’re brought into organizations that are working well and want to get better, looking out on the horizon. That work is super gratifying, and there is always a component of, well, how do we speed this up?

What I love about that work is there’s often already a high foundation of trust, and so it’s, well, how do we maintain that foundation but move this flywheel, as you said, even faster? And it’s really energizing because often there’s a lot of pent-up energy that… There’s a lot of loyalty to the organization, but often it’s also frustration and pent-up energy. And so when that gets released, when good people get the opportunity to sprint for the first time in a little while, it’s incredibly energizing, not just for us, but for the whole organization.

CURT NICKISCH: Anne, this is great. I think finding a way to solve problems better but also faster is going to be really helpful. So thanks for coming on the show to talk about it.

ANNE MORRISS:  Oh, Curt, it was such a pleasure. This is my favorite conversation. I’m delighted to have it anytime.

HANNAH BATES: That was entrepreneur, leadership coach, and author Anne Morriss – in conversation with Curt Nickisch on HBR IdeaCast.

We’ll be back next Wednesday with another hand-picked conversation about business strategy from Harvard Business Review. If you found this episode helpful, share it with your friends and colleagues, and follow our show on Apple Podcasts, Spotify, or wherever you get your podcasts. While you’re there, be sure to leave us a review.

When you’re ready for more podcasts, articles, case studies, books, and videos with the world’s top business and management experts, you’ll find it all at HBR.org.

This episode was produced by Mary Dooe, Anne Saini, and me, Hannah Bates. Ian Fox is our editor. Special thanks to Rob Eckhardt, Maureen Hoch, Erica Truxler, Ramsey Khabbaz, Nicole Smith, Anne Bartholomew, and you – our listener. See you next week.

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