operations manager resume examples 2022

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20 Operations Manager Resume Examples - Here's What Works In 2024

Operations manager positions can be highly competitive. we’ve crafted six resume templates to help you snag one of these coveted jobs in 2023 (google docs and pdfs attached)..

Operations managers are high-level professionals who oversee the day-to-day operations of a business. They often manage multiple departments, balancing budgets and allocating resources to make the company as efficient and profitable as possible. This upper-management role is as rewarding as it is challenging; you’ll have wide-ranging responsibilities and will need a broad skill set to meet the demands of your job, but you’ll be able to use your expertise and leadership to steer your company towards long-term growth and success. As businesses are increasingly recognizing the crucial importance of these types of managers, the field is growing; some sources have projected a 6% increase in operations manager job opportunities from 2019 to 2029. Positions often pay well and can be competitive, even for qualified candidates. If you’re applying for an operations manager job in 2023, you need to show that you have what it takes to thrive in that role. Recruiters want to see that you have leadership abilities, management experience, interpersonal skills, and the capacity for making sound decisions that can positively impact the future of a company. In order to leave a lasting impression on a hiring manager, you’ll need a strong resume that sets you apart from other applicants. Read on to learn more about how to create a stellar operations manager resume that will showcase your most pertinent skills and abilities.

Operations Manager Resume Templates

Jump to a template:

• Operations Manager
• Business Operations Manager
• Technical Operations Manager
• Sales Operations Manager
• Marketing Operations Manager
• Operations Associate (Entry Level Operations Manager)
• Retail Operations Manager
• Warehouse Operations Manager
• Senior Operations Manager
• Healthcare Operations Manager
• IT Operations Manager
• Process Improvement Manager

Jump to a resource:

• Keywords for Operations Manager Resumes

Operations Manager Resume Tips

• Action Verbs to Use
• Bullet Points on Operations Manager Resumes
• Frequently Asked Questions
• Related Other Resumes

Get advice on each section of your resume:

Template 1 of 20: Operations Manager Resume Example

The operations team is a crucial part of any successful company. The operations manager leads the operations team in managing all activities and initiatives associated with production and organizational processes. Operations managers can work in numerous fields and environments, and the job role may change based on the industry. However, regardless of industry, the operations manager is broadly responsible for overseeing the efficacy of most business operations. To become an operations manager, you’ll need a bachelor's degree in an associated field, such as business management, logistics, or applied statistics. Hiring managers will be looking for a candidate with strong communication, problem-solving, and project management skills. In addition, they will look for someone with relevant previous experience, such as prior roles as an operations officer, operations analyst, or business management consultant.

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Tips to help you write your Operations Manager resume in 2024

   showcase your ability to find creative solutions.

The operations manager is responsible for identifying aspects of a business's operations that are ineffective and finding effective solutions for them. Your resume should demonstrate how you have identified issues and implemented new solutions in prior roles. Your resume should clearly show that you can identify problems and can use critical thinking and problem-solving skills to find solutions.

   Demonstrate your ability to lead and train others

Another crucial piece of the operations manager's role is the ability to effectively train, monitor, and lead staff. The operations manager may be tasked with creating new training programs for employees. As such, it’s important to note any experience you have training staff, implementing new HR initiatives, and improving employee KPIs on your resume.

Skills you can include on your Operations Manager resume

Template 2 of 20: operations manager resume example.

A successful operations manager needs to have a variety of skills. Excellent communication and leadership skills are vital because operations managers must work effectively across different teams and departments. More than anything else, these managers need to be able to generate measurable results for companies. A resume like this one uses detailed examples and numbers to show how you made a difference in previous positions.

   Specific metrics to quantify impact at former jobs

This resume lists numerous examples of past achievements that had a measurable outcome (e.g. “increased sales within the first year by 15%”). These numbers are proof that your ideas and actions had a positive impact at places where you used to work.

   Mentions leadership and mentorship experience

Operations manager positions are senior-level roles that require proven leadership abilities. Mentioning how you coached, trained, or managed staff at your previous jobs shows that you have the ability to lead others.

Template 3 of 20: Business Operations Manager Resume Example

A Business Operations Manager wears many hats. As a hiring manager, I can tell you that we're looking for more than just someone who can keep things running smoothly. We need a strategic planner, someone who understands the impact of their decisions on every branch of the business. On top of that, the world of operations is under constant evolution, especially with the rise of digital transformation strategies. Your resume should reflect how you've adapted to these changes and used them to drive business success. When writing your resume, remember that it's not just about showing off your past roles and responsibilities. It's about demonstrating your ability to use your comprehensive understanding of business operations to make strategic decisions that drive growth.

Tips to help you write your Business Operations Manager resume in 2024

   highlight your strategic planning skills.

A Business Operations Manager needs to see the big picture and make strategic decisions. Don't just list your duties, show how you used your understanding of business operations to drive success. Maybe you implemented a new process that increased efficiency, or perhaps you led a project that significantly reduced costs.

   Showcase your adaptability to digital changes

The digital landscape is reshaping the world of operations. Highlight experiences where you've navigated through digital transformations or implemented technology to streamline operations. This will show potential employers that you're capable of leading their businesses into the future.

Skills you can include on your Business Operations Manager resume

Template 4 of 20: business operations manager resume example.

Business operations managers may have more senior or executive roles at some companies than other operations managers. This resume showcases extensive experience within the field and accomplishments that demonstrate a high level of ability. Past promotions look good on any resume, but they’re especially important for business operations managers because they show leadership and proactivity.

   Demonstrates growth through past promotions

This resume template mentions being promoted with a past employer, which is a mark of outstanding performance and professional growth. Both of these factors are crucial for senior-level job candidates.

   Strong action verbs highlight management skills

To be considered for a business operations management role, you need to establish yourself as an expert in managing people. Leading resume bullet points with verbs like “overhauled”, “managed”, and “developed” underscores your management abilities, especially when you back them up with specific results that you achieved.

Template 5 of 20: Technical Operations Manager Resume Example

As a Technical Operations Manager, you stand at the intersection of business strategy and technical execution. In this rapidly evolving field, you'll need to highlight your ability to adapt and drive tech initiatives that align with broader business goals. Now, more than ever, companies are eyeing for tech operation managers who double as change-makers, pushing the boundaries of innovation while keeping systems running smoothly. Because of this, your resume needs to show not only your technical expertise, but also your project management and team leadership skills. In writing your resume, it's crucial to avoid industry jargon and make your accomplishments as concrete and quantifiable as possible. Remember, hiring managers don't just want to see a list of your roles; they want to know the real-world impact you've made.

Tips to help you write your Technical Operations Manager resume in 2024

   quantify your impact.

Instead of just listing your job duties, talk about the results you achieved. Be specific and provide data, like "Reduced system downtime by 35%" or "Implemented a security protocol that cut breaches by half". Numbers are compelling and show you drive results.

   Show off soft skills

Technical Operations Management isn't just about technical skills, it's also about leadership. Show that you can lead a team and manage projects. For instance, mention a complex project you led to successful completion or how you improved team productivity.

Skills you can include on your Technical Operations Manager resume

Template 6 of 20: technical operations manager resume example.

As a Technical Operations Manager, you're responsible for ensuring the smooth functioning of all technical aspects within an organization. Your role requires a balance between strong technical skills and leadership abilities, as you'll be managing a team as keeping systems running well. Your resume needs to reflect this mix. Over the past few years, there's been a shift toward highlighting experience with cloud services and automation tools, as businesses look to streamline operations and move towards digital transformation. Therefore, when writing your resume, it's essential to highlight your experience in these areas, alongside your leadership capabilities.

   Showcase your technical certifications

If you hold any specific certifications in areas like ITIL, PMP, or cloud services (such as AWS or Azure), make sure you highlight them. Given the technical nature of the role, having such certifications can make you more attractive to potential employers.

   Highlight your leadership skills in a tech environment

As a Technical Operations Manager, you're not only dealing with systems but also managing a team. You should indicate any experience you've had leading tech teams, focusing on how you've driven efficiency, resolved conflicts, or managed projects successfully.

Template 7 of 20: Technical Operations Manager Resume Example

Technical operations managers work closely with technical teams to ensure that projects run smoothly and are completed according to all necessary specifications. They need to balance technical concerns with the interests of the company as a whole. If you’re applying for one of these jobs, use a resume like this one to showcase a blend of technical and managerial abilities.

   Tailored to technical operations managers

This resume does a good job of highlighting operations management expertise, and it also includes technical experiences such as the architect and analyst positions. Having a strong background in technical roles can make you a stronger candidate for a technical operations manager position.

   Good use of skills section

Technical work is specialized and requires specific hard skills. The skill section on this resume lists competencies such as programming or big data tools (e.g. Amazon Web Services). If you’re proficient in any of these areas, mention them by name to show evidence of your technical expertise.

Template 8 of 20: Sales Operations Manager Resume Example

A Sales Operations Manager is a crucial role in any sales-driven organization, as they are responsible for streamlining sales processes and improving sales team performance. In recent years, companies are placing greater emphasis on data-driven decision-making, so showcasing your analytical skills on your resume is key. When crafting your resume for this role, remember to emphasize your ability to manage sales operations, develop sales strategies, and optimize overall team performance. In addition to your strong sales background, it's important to demonstrate your expertise in managing complex tasks and cross-functional teams. Companies are increasingly looking for candidates with a blend of sales management and operations experience, so make sure you highlight those qualities in the resume.

Tips to help you write your Sales Operations Manager resume in 2024

   showcase data analysis expertise.

As a Sales Operations Manager, your ability to analyze sales data and draw meaningful insights is key to improving team performance. Be sure to highlight your experience with data analysis tools and the tangible results you've achieved through data-driven decision-making.

   Mention process improvement initiatives

Sales Operations Managers are responsible for identifying and implementing process improvements to optimize sales team efficiency. Be sure to include examples of process improvement initiatives you've led or participated in and emphasize any improvements in sales performance or efficiency as a result.

Skills you can include on your Sales Operations Manager resume

Template 9 of 20: sales operations manager resume example.

Some companies employ sales operations managers to oversee their sales teams. These managers have a myriad of responsibilities, including training new sales staff, fostering communication between employees and clients, and streamlining sales processes. When you’re seeking one of these roles, your resume should show that you have some background in sales as well as management.

   Focuses on sales and management experience

This resume sample focuses on the right kinds of work experience for the job. In addition to a previous sales operations management position, there are two sales manager positions, which suggest a strong foundation in sales. There are also plenty of examples within the bullet points that show management skills.

   Highlights measurable results relating to sales ops managers

Operations managers get evaluated on the results they achieve, and the same is true for sales professionals. Having concrete figures to show for your work (e.g. “increased overall departmental sales by 10% in a single year”) helps quantify what you accomplished and shows potential employers what you may be able to do for their companies.

Template 10 of 20: Marketing Operations Manager Resume Example

If you are technically inclined but also creative with marketing experience, a role as a marketing operations manager might be a great fit for you. Marketing operations managers oversee the technology and automation processes used to streamline marketing practices. The marketing operations manager handles implementing and improving marketing technology and processes, establishing needs and budgets for marketing technology, and working with other managers to understand what technology is needed to improve the marketing process. For this role, you will need an educational background in marketing. A master’s degree in marketing or business is preferred. You may also have a bachelor’s degree in marketing and get a certification in marketing operations to be considered. More importantly, hiring managers will be looking for someone with a deep understanding of current marketing tools and how to implement them. An ideal candidate will have previous experience in marketing, sales, business analytics, or another related field. Marketing operations managers must be creative and great problem solvers while also being technically knowledgeable.

Tips to help you write your Marketing Operations Manager resume in 2024

   showcase previous success improving marketing kpis or processes.

When hiring a marketing operations manager, companies want someone who knows how to produce results and optimize processes. For this reason, it’s important to highlight how you have improved marketing processes in the past, and what results you achieved. Showing hiring managers you are able to effectively improve processes is critical to landing this role.

   Gain certifications in marketing operations

Being a marketing operations manager requires a technical skill set that might not be taught in college. The marketing operations manager must know about marketing technology; how to implement it, how to ensure it integrates with other software, and how to track its efficiency. For this reason, it may help to become certified in marketing operations, or take courses to become certified in different marketing software programs.

Skills you can include on your Marketing Operations Manager resume

Template 11 of 20: marketing operations manager resume example.

A marketing operations manager supervises and optimizes companies’ marketing efforts. They may plan and implement campaigns, manage social media accounts, analyze performance, and ensure that all projects and messaging align with the company’s brand. A resume like this one is a strong choice for aspiring marketing operations managers -- it emphasizes skills specific to marketing and work experience in related positions.

   Prominent skills section with relevant marketing skills

Desirable skills for marketing operations managers include marketing areas such as strategy, B2B, campaign management, and analytics -- and this resume uses its skills section to feature these competencies.

   Great action verbs make accomplishments shine

The work history bullet points here all begin with strong verbs such as “collaborated”, “managed”, and “developed”. Words like these show your initiative and clearly illustrate what you achieved in your former roles.

Template 12 of 20: Operations Associate (Entry Level Operations Manager) Resume Example

Being an Operations Associate or an Entry Level Operations Manager is primarily about ensuring smooth operation of the business. You'll be involved in a variety of tasks ranging from managing day-to-day operations, planning, communication, and even troubleshooting. The trends show that versatility is a must in this role - given the multi-faceted nature of operations, it's crucial to demonstrate your adaptability when writing your resume. Companies are increasingly seeking candidates who can juggle multiple tasks, make data-driven decisions, and lead teams effectively. With the rise of remote work, showcasing your ability to manage virtual teams and adapt to digital tools can give you an edge.

Tips to help you write your Operations Associate (Entry Level Operations Manager) resume in 2024

   showcase your versatile skill set.

For an Operations Associate role, it's crucial to convey your versatility. You should display transferrable skills like leadership, problem-solving, and adaptability. It's not just about having these skills, but showing how you've used them in past roles or projects can make a major difference.

   Display data-driven decisions

Operations is heavily driven by data. Hence, presenting examples of how you've used data to drive decisions or improvements can highlight your strategic thinking. Quantifying the impact of your work ('increased efficiency by 20%' or 'reduced costs by 15%') can be particularly effective.

Skills you can include on your Operations Associate (Entry Level Operations Manager) resume

Template 13 of 20: operations associate (entry level operations manager) resume example.

Operations associates can learn about business operations as they work to support the day-to-day functioning of a company. While you do need to be organized and conscientious for this type of role, you don’t need management experience for this entry-level role -- so use your resume to underscore your education and internship history, as shown in this resume.

   Leads with educational experience

As an entry-level applicant, you won’t have a lot of work history to discuss -- so start your resume off with what you have accomplished in school and internship experience. If you’ve done coursework in relevant areas such as data analytics or operating systems, it’s great to mention that up-front.

   Relevant internship experience

This resume points out accomplishments at internships that directly relate to being an operations associate. The bullet points show that even though you’re early in your career, you’ve already made an impact with your work.

Template 14 of 20: Retail Operations Manager Resume Example

A retail operations manager is in charge of the daily operations of retail stores. You will manage the staff, staff schedules, and stock. You will also ensure the stores are kept clean, tidy, and efficient. Most retail operations managers will have bachelor’s degrees in management, business administration, or a related field. Substantial experience in customer service and retail is also expected. This resume shows a strong educational background as well as extensive experience in sales and retail.

Tips to help you write your Retail Operations Manager resume in 2024

   use metrics to show your effect on the bottom line..

A retail operations manager’s goal is to maximize efficiency. Maximized efficiency can translate to reduced costs and increased profits so include any metrics to show how you accomplished this in your previous positions. This resume is full of these metrics.

   Include your biggest achievement in the introduction section.

You don’t want your most significant accomplishment to get lost in your lengthy experience section. Let your shining accomplishment stand on its own by including it in the introduction section.

Skills you can include on your Retail Operations Manager resume

Template 15 of 20: warehouse operations manager resume example.

As the name suggests, this operations manager is in charge of the daily operations of a warehouse. Your tasks may include, ensuring the distribution plan is effectively realized, tracking inventory, overseeing the dispatching of inventory, etc. You will need to understand the goods your company is selling, their sales cycle, available transport methods, and the workings of a warehouse. As a manager, you will also need to have experience effectively managing a team. Take a look at this strong warehouse operations manager resume.

Tips to help you write your Warehouse Operations Manager resume in 2024

   quantify the size of the teams you managed..

Warehouses usually need a sizeable workforce to operate efficiently so show recruiters that you are capable of managing large teams by listing the number of people you have managed in previous positions. This applicant impressively supervised 125 warehouse employees in their previous position.

   Your tools section should reflect industry standards.

Ensure that your tools section includes all the main tools used by professionals who operate warehouses and manage teams. If you applying to a specific company, do research to find out what tools they use and ensure you include those tools in your resume.

Skills you can include on your Warehouse Operations Manager resume

Template 16 of 20: warehouse operations manager resume example.

A warehouse operations manager oversees storage operations. They receive and dispatch packages and create strategies to improve the warehousing service. This is a systematic role in which they must supervise internal and external resources. This includes monitoring employees and meeting with external vendors. Although they must comply with stakeholders’ requirements and goals, warehouse operations managers are expected to make business decisions independently. They must also drive workplace safety and delegate tasks to subordinates.

   Indicate your knowledge of supply chain legislations and laws.

As a warehouse operations manager, you are expected to comply with supply chain local and federal legislations and ensure employees follow these laws as well. You should also be familiar with internal policies and stakeholders’ goals. Therefore, it is crucial to mention your familiarity with supply chain compliance in your resume.

   Demonstrate your administration skills.

As we mentioned earlier, you will have to make business decisions independently. This often involves setting business strategies, getting suppliers, and creating budget reports, so your administration skills must be on point. When writing your warehouse manager resume, try to indicate your administration skills.

Template 17 of 20: Senior Operations Manager Resume Example

Whereas operations managers handle the day-to-day operations of a business, senior operations managers handle the implementation of entire projects and strategies from inception to completion. Recruiters will expect you to have extensive experience in the field you are operating in, as well as extensive managerial experience. A bachelor’s degree in management, business administration, or a similar field would also be highly advantageous.

Tips to help you write your Senior Operations Manager resume in 2024

   show ability to handle company-wide projects..

Recruiters would like to see evidence that you can work inter-departmentally and coordinate the implementation of a company-wide project efficiently, so highlight any experience you have working on a project of that nature. If you have any metrics to show the success of such projects under your leadership, include these as well.

   Show career progression.

Recruiters want to see how you grew to a senior position. Showing career progression shows that you have intimate knowledge of your subordinates’ tasks, and also shows that your work has been stellar enough to warrant promotion.

Skills you can include on your Senior Operations Manager resume

Template 18 of 20: healthcare operations manager resume example.

Healthcare operations managers are concerned with improving the quality of care for patients and increasing efficiency in the healthcare institution within which they work. Other tasks may include ensuring compliance is maintained, overseeing inventory, and commissioning new equipment to increase efficiency. You will be expected to have a bachelor’s degree in health management, health administration, or a similar field. Any further qualifications like a master’s degree or certification in the field would be welcomed by recruiters and help your resume stand out from the crowd. You will want to show some soft skills in your resume including problem-solving, communication, leadership, etc.

Tips to help you write your Healthcare Operations Manager resume in 2024

   concentrate on your experience in healthcare..

You will want to show that you know the healthcare industry inside and out. Do this by including as much healthcare industry experience as possible. This applicant has focused entirely on their experience in the field.

   Show career progression in the healthcare field.

Recruiters will want to see your journey to the operations manager position. By showing them that you have had hands-on experience in healthcare, such as this applicant who was an emergency nurse, you can show them that you are intimately knowledgeable about patient care and the operations of healthcare facilities. This would be more impressive than if your background was in another field.

Skills you can include on your Healthcare Operations Manager resume

Template 19 of 20: it operations manager resume example.

An IT operations manager ensures that a company's IT systems are always functioning well. You will monitor the network infrastructure and address and resolve any system issues. More specific tasks may include password management, overseeing the installation of new software or hardware, ensuring data is properly handled, and managing the company’s IT technicians and support team. You will be expected to have a bachelor’s degree in an IT-related field, and extensive experience in the field. As you will be in charge of a team, you will also be expected to have leadership and management experience. Previous experience as an operations manager would be even more beneficial to your application and resume. Here is an example of a strong IT operations manager’s resume.

Tips to help you write your IT Operations Manager resume in 2024

   show your excellence through promotions..

Promotions show recruiters that you have been an exemplary employee whom employers have thought deserving of a promotion. It also shows recruiters that you will be able to lead your subordinates well as you have an intimate knowledge of their jobs.

   Keep updating your IT skills list.

IT is fast advancing and there are new systems being developed every day. Ensure your skills list reflects the most up-to-date systems. It will show recruiters you are knowledgeable and current in the field. If you aren’t familiar with the newest systems, take a crash course before adding them to your resume.

Skills you can include on your IT Operations Manager resume

Template 20 of 20: process improvement manager resume example.

Writing a resume for a Process Improvement Manager role can be a tricky task. This role is unique in its focus on improving and streamlining business processes, often involving a blend of project management, data analysis, and communication skills. Recently, there's been a growing trend for these roles to require knowledge of specific process methodologies, such as Lean or Six Sigma. So, when you're crafting your resume, ensure it reflects your expertise in these areas and be prepared to demonstrate a quantifiable impact you've made in previous roles.

Tips to help you write your Process Improvement Manager resume in 2024

   demonstrate knowledge of process methodologies.

As a Process Improvement Manager, your resume should clearly communicate your understanding and application of process methodologies, like Lean or Six Sigma. List the methodologies you're familiar with and provide examples of how you've used them to improve business processes in the past.

   Showcase Quantifiable Achievements

You must indicate how you’ve made a substantial difference in prior roles. Showcase specific projects you've managed, the problems you identified, the solutions you implemented, and the measurable outcomes. Include numbers wherever possible to drive home your effectiveness.

Skills you can include on your Process Improvement Manager resume

We spoke with hiring managers at top companies like Amazon, UPS, and Coca-Cola to gather their best advice for operations manager resumes. They revealed that the most effective resumes highlight specific achievements in process optimization, cost reduction, and team leadership. Use these tips to make your resume stand out and get noticed by employers.

   Quantify your impact with metrics and data

Numbers speak louder than words. Instead of simply listing your responsibilities, use metrics to demonstrate the impact of your work:

• Reduced inventory costs by 20% through optimizing supply chain processes
• Increased production efficiency by 15%, resulting in $500K annual savings
• Led a team of 50 employees to achieve 98% on-time delivery rate

Avoid vague statements that lack context, like:

• Responsible for reducing costs
• Improved efficiency of production line

   Highlight your leadership and team management skills

Operations managers often oversee large teams. Showcase your ability to lead and motivate others:

• Coached and mentored 15 supervisors, resulting in 25% improvement in team productivity
• Collaborated with cross-functional teams to implement Lean Six Sigma methodology
• Resolved conflicts and maintained positive employee relations in a union environment

Hiring managers want to see specific examples of your leadership in action, not just a list of soft skills.

   Tailor your resume to the job description

Customize your resume for each job application. Mirror the language and keywords used in the job posting.

For example, if the job requires experience with ERP systems, make sure to include it:

• Implemented SAP ERP system, reducing inventory discrepancies by 30%

Avoid a generic, one-size-fits-all resume that fails to address the employer's specific needs.

   Show progression and promotions in your work history

Hiring managers love to see growth and increasing responsibility throughout your career. Highlight any promotions or expanded roles:

Production Supervisor, XYZ Manufacturing (2018-2020) - Promoted from Production Associate within 1 year - Managed a team of 20 operators and increased output by 10% Operations Manager, XYZ Manufacturing (2020-Present) - Oversaw 5 production lines and 100+ personnel - Drove continuous improvement initiatives that reduced waste by 15%

This shows you are a high performer with potential for even greater responsibilities.

   Include relevant certifications and training

List any industry certifications, such as:

• Certified in Production and Inventory Management (CPIM)
• Six Sigma Green Belt or Black Belt
• Project Management Professional (PMP)

Also include relevant coursework or training in areas like:

• Lean manufacturing
• Supply chain management
• EHS compliance

These credentials demonstrate your expertise and commitment to professional development in operations management.

   Emphasize process improvement and optimization

A key role of operations managers is to analyze processes and implement improvements. Highlight projects where you:

• Conducted root cause analysis to identify and eliminate bottlenecks
• Redesigned plant layouts to improve production flow and ergonomics
• Led value stream mapping to eliminate waste in the supply chain

Process Optimization: Analyzed manufacturing processes using Lean methodologies. Implemented Kanban system and reconfigured assembly line, reducing WIP inventory by 50% and lead times by 25%.

Show you are an analytical problem solver who can optimize efficiency and drive continuous improvement.

So now that you know what skills you need in order to be a great operations manager, what else should you keep in mind when you’re writing your resume? Here are some tips to guide you.

   Use metrics to show what you’ve accomplished

When a recruiter looks at your resume, they might be most interested in what you accomplished at past jobs -- there’s no better proof of your skills and abilities. Operations managers are tasked with increasing the profitability and efficiency of companies, so if you’re pursuing one of these jobs, you need to show that you’ve gotten those kinds of results for other businesses. Wherever possible, use specific numbers to show what you achieved in your previous positions. For example, did you drive a 45% increase in sales? Were you able to slash production costs by 20%? Potential employers want to see examples of where you have increased revenue, reduced expenses, or achieved other quantifiable results in the past.

  Tailor your resume to the specific job

If you’ve read this far, you have some idea of what operations manager recruiters are looking for -- so make sure to tailor your resume to the opportunity you’re applying for. Emphasize the skills we mentioned in the previous section. Work experience carries a lot of weight, too -- you’ll usually need to show some management experience and a high level of comfort with most aspects of business operations. In addition to all of that, keep in mind that many companies use applicant tracking systems (ATS) and other scanning software to filter incoming resumes. A well-tailored resume should include specific keywords for the industry and position. You can find keywords by looking at operations manager job descriptions and noticing any words that commonly pop up (e.g. “communication”, “planning”, or “decision making”), then including those in your resume.

  Summarize your work experience with strong bullet points

No matter what job you’re applying for, we always suggest crafting bullet points that capture your accomplishments with just the right amount of detail -- succinct, yet impactful. Operations managers in particular need to show that they can be leaders and that they make wise decisions that benefit companies. On an operations manager resume, your bullet points should paint you as a highly capable, experienced professional. This is no time to be timid; this is the time to let your light shine and dazzle your potential employers with everything you’ve done. Here are some examples of weaker and stronger bullet points.

• Assisted with improving company’s production process

This bullet point is vague and meaningless; it doesn’t specify what you accomplished or what impact you had. And never say that you “assisted” with doing something; while you might think you’re being humble, you’re actually downplaying your achievements and reducing their value in a recruiter’s eyes. Needless to say, that won’t help you get hired. STRONGER

• Developed and implemented a new production process that improved efficiency by 25%

Here, you’re leading with a strong action verb (“developed”) that shows you took on responsibility for a project and achieved significant improvements through your efforts. A bullet point like this one shows initiative, confidence, and leadership -- all of which you need for an operations manager job.

Writing Your Operations Manager Resume: Section By Section

  header, 1. use your full name and a professional email.

Your header should include your full name, not a nickname or shortened version. Use a professional email address that includes your name, such as [email protected] .

Avoid using outdated or unprofessional email addresses like:

• [email protected]

Instead, opt for a simple, professional email like:

2. Include your phone number and location

In addition to your name and email, include your phone number and general location (city and state) in your header. This helps recruiters know where you're based and how to reach you.

John Doe San Francisco, CA | 555-123-4567 | [email protected]

If you're open to relocation, you can indicate that in your header as well. For example:

Jane Smith Chicago, IL (Open to relocation) | 555-987-6543 | [email protected]

3. Consider including your LinkedIn profile

As an operations manager, showcasing your professional online presence can be beneficial. Consider including a link to your LinkedIn profile in your header.

Make sure your LinkedIn profile is up-to-date and aligns with the information on your resume. Your profile should have:

• A professional headshot
• A compelling headline that showcases your value proposition
• A well-written summary that highlights your key strengths and accomplishments

Here's an example of how to include your LinkedIn in your header:

John Doe San Francisco, CA | 555-123-4567 | [email protected] linkedin.com/in/johndoe

  Summary

A resume summary for an Operations Manager role is optional, but can be a strategic way to provide additional context about your career and highlight key skills and experiences that are most relevant to the role you're targeting. It's particularly useful if you're changing careers or industries and your past experience doesn't directly align with the Operations Manager position, or if you're a senior executive with extensive experience that you want to summarize upfront.

Keep your Operations Manager resume summary concise - aim for just a few sentences or a short paragraph at most. Focus on your most impressive and relevant achievements, skills, and credentials that position you as a strong candidate for the role. Avoid repeating information that's already detailed in other sections of your resume, and don't mention soft skills or use fluffy buzzwords like 'proven track record'. And never use an objective statement in place of a summary.

To learn how to write an effective resume summary for your Operations Manager resume, or figure out if you need one, please read Operations Manager Resume Summary Examples , or Operations Manager Resume Objective Examples .

1. Tailor your summary to the specific operations manager role

While it can be tempting to write a generic summary that you use for every operations manager job you apply to, that's a mistake. Instead, analyze the job description for the role and identify the key skills and experiences the employer is looking for. Then customize your summary to showcase how you're a great fit.

For example, if a job posting mentions the company is looking for an operations manager to lead a major supply chain transformation, your summary might look like this:

Supply chain executive with 10+ years of experience directing end-to-end operations and leading large-scale transformation efforts. Implemented new demand forecasting and inventory management systems to reduce carrying costs by 20%. Six Sigma Black Belt experienced in leveraging DMAIC to streamline processes.

In contrast, here's an example of a bland, generic summary that could apply to any operations role:

Experienced operations professional with a proven track record in managing teams and KPIs. Strong communication and leadership skills. Highly organized and detail-oriented.

2. Quantify your achievements with numbers and metrics

As an operations manager, you're in a highly metrics-driven role. Employers want to see candidates who have a proven track record of leveraging data, optimizing processes, and delivering measurable business results. The best way to convey this in your summary is by quantifying your achievements with hard numbers.

Consider these examples:

• Orchestrated a warehouse automation project that increased productivity by 130% and reduced headcount by 28%
• Negotiated new 3PL contracts, reducing fulfillment costs by 18% and transit times by 3 days

In contrast, summaries that lack data points are much less impactful:

• Experienced in warehouse operations and automation
• Skilled in logistics and vendor management

Whenever possible, include numbers and KPIs that demonstrate your successes in areas like cost savings, efficiency gains, and quality improvements. Metrics are a powerful way to prove your value in a concise summary.

  Experience

The work experience section is the heart of your resume as an operations manager. It's where you show hiring managers how you've made an impact in your previous roles and what kind of leader you are. In this section, we'll break down what to include and how to write about your experience effectively.

1. Focus on your leadership and impact

As an operations manager, you're responsible for leading teams, driving projects, and improving processes. Your work experience should highlight your leadership skills and the impact you've made. Instead of just listing your responsibilities, focus on the results you achieved.

For example, instead of writing:

• Managed a team of 15 employees
• Responsible for improving production efficiency
• Led a team of 15 employees to increase production output by 20% in 6 months
• Implemented Lean Six Sigma methodology to reduce waste and improve production efficiency by 15%

2. Quantify your accomplishments with metrics

Numbers and metrics are powerful ways to demonstrate your impact and value. Whenever possible, quantify your accomplishments with specific metrics. This could include:

• Percentage increases in production, efficiency, or revenue
• Cost savings from process improvements
• Number of employees managed or projects led
• Measurable improvements in safety, quality, or customer satisfaction

For example:

Implemented a new inventory management system that reduced stockouts by 30% and increased inventory turns by 20%, saving the company $500K annually.

3. Highlight relevant tools and methodologies

As an operations manager, you likely use various tools and methodologies to manage projects, analyze data, and drive continuous improvement. Highlighting your proficiency in relevant tools can demonstrate your technical skills and industry knowledge.

Some examples of tools and methodologies to mention:

• ERP systems (SAP, Oracle, etc.)
• Lean Six Sigma
• Agile project management
• Supply chain management software
• Data analysis tools (Excel, Tableau, etc.)

Utilized Tableau to create interactive dashboards that provided real-time visibility into key production metrics, enabling data-driven decision making and improving overall equipment effectiveness (OEE) by 10%.

4. Show career progression and promotions

Hiring managers want to see that you've progressed in your career and taken on increasing levels of responsibility. If you've been promoted or taken on leadership roles, make sure to highlight that in your work experience.

Production Supervisor, ABC Manufacturing (2018-2020) • Led a team of 30 production workers to consistently meet or exceed production targets • Implemented a new training program that reduced onboarding time by 50% Production Manager, ABC Manufacturing (2020-Present) • Promoted to oversee all production operations, managing a team of 5 supervisors and 150 production workers • Increased production capacity by 25% through equipment upgrades and process optimization

Notice how the job titles and dates clearly show the progression from Production Supervisor to Production Manager, with increasing scope of responsibility and impact in the bullet points.

  Education

The education section of your resume shows employers that you have the necessary educational background for the operations manager position. It also demonstrates your ability to learn and grow, which is essential for success in this role. Here are some key tips for crafting an effective education section on your resume.

1. Put your education section in the right place

If you're a recent graduate or have limited work experience, place your education section above your work experience. This highlights your most relevant qualifications first. However, if you have several years of professional experience, put your education section below your work history.

• Bachelor of Science in Business Administration, XYZ University, Graduated: May 2022
• Relevant coursework: Operations Management, Supply Chain Management, Project Management

2. Include relevant coursework and projects

If you're a recent graduate, highlight relevant coursework, projects, or academic achievements that demonstrate your operations management skills. This shows employers that you have the necessary knowledge and experience, even if you don't have extensive professional experience yet.

Avoid listing irrelevant or general education:

• High School Diploma, ABC High School, Graduated: June 2018

Instead, focus on courses and projects that relate to operations:

• Bachelor of Business Administration, University of XYZ, Graduated: May 2022
• Relevant coursework: Operations Management, Lean Six Sigma, Supply Chain Management
• Capstone Project: Developed a process improvement plan that reduced production lead times by 20% for a local manufacturing company

3. Keep it concise for senior-level positions

If you're an experienced operations manager, your education section should be brief. Include your degree, university, and graduation year, but omit your graduation year if it was more than 15 years ago to avoid potential age discrimination.

Avoid lengthy education sections like:

Master of Business Administration, ABC University, 2005 Bachelor of Science in Industrial Engineering, XYZ College, 2000 Relevant coursework: Operations Management, Supply Chain Management, Lean Manufacturing, Statistical Quality Control, Project Management

Instead, keep it concise:

MBA, ABC University BS, Industrial Engineering, XYZ College

4. Include relevant certifications

If you have relevant certifications for operations management, such as Six Sigma, Lean, or PMP, include them in your education section. This demonstrates your expertise and commitment to professional development.

• MBA, Operations Management, XYZ University, 2015
• Certified Six Sigma Black Belt (CSSBB), ABC Certification Institute, 2018
• Project Management Professional (PMP), PMI, 2020

Avoid listing certifications that aren't relevant to operations management, as they can distract from your key qualifications.

Action Verbs For Operations Manager Resumes

When you’re applying to become an operations manager, you should always start your bullet points with precise and powerful verbs that tell hiring managers what you accomplished in your prior work experiences. Operations managers do need a range of skills for their jobs, but as upper-level managers, they especially need to display leadership and management capabilities. Although there are many possible action verbs they could choose from, aspiring operations managers may want to pay special attention to the Executive and Management verbs.

• Implemented
• Investigated
• Accelerated
• Streamlined
• Prioritized

For more related action verbs, visit Sales Action Verbs .

For a full list of effective resume action verbs, visit Resume Action Verbs .

Action Verbs for Operations Manager Resumes

Skills for operations manager resumes.

Operations managers need to be effective communicators who are adept at managing and working with others. They should be excellent leaders who can analyze processes, think critically, and make decisions that are in a company’s best interest. When you’re pursuing an operations manager role, it’s on you to show hiring managers that you can handle the responsibilities that come with the job. In your resume, be sure to emphasize any managerial or leadership experience you have. For technical positions, use your skills section to showcase your hard technical skills. Other potential skills to highlight through your work experiences include budgeting, planning, strategizing, analysis, delegation, team building, and conflict resolution.

• Multi-Unit Management
• Operations Management
• Visual Merchandising
• P&L Management
• Inventory Management
• Inventory Control
• Merchandising
• Forecasting
• Retail Sales
• Sales Operations
• Sales Management
• Strategic Planning

How To Write Your Skills Section On an Operations Manager Resumes

You can include the above skills in a dedicated Skills section on your resume, or weave them in your experience. Here's how you might create your dedicated skills section:

Skills Word Cloud For Operations Manager Resumes

This word cloud highlights the important keywords that appear on Operations Manager job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more 'important' it is.

How to use these skills?

Resume bullet points from operations manager resumes.

You should use bullet points to describe your achievements in your Operations Manager resume. Here are sample bullet points to help you get started:

Led the evaluation and selection process for a CRM tool by developing a comparison model, liaising with senior stakeholders and candidate vendors, and running a proof-of-concept

Received Recognition Award for automating booking system, reducing required man-hours by 75%; promoted 6 months ahead of schedule

Refined outsourcing strategy, resulting in increased offshore headcount from 12 to 95 employees and saved $1.2MM

Designed and implemented operational efficiency improvement program for leading UK energy supplier to reduce rate of energy outages by 60% in three years

Proposed and implemented new Employee Incentive program, decreasing employee turnover by over 25%

For more sample bullet points and details on how to write effective bullet points, see our articles on resume bullet points , how to quantify your resume and resume accomplishments .

Frequently Asked Questions on Operations Manager Resumes

What are examples of strong bullet points i can include on my operations manager resume.

Created remote working guidelines that covered 35 employees, leading to higher employee fulfillment and increase division’s performance by 25%. Overhauled and replaced assembly line technical procedures, leading to an increase in productivity by 30% while requiring 50% less staff. Created onboarding documentation that was used to orient 100+ senior hires.

What are the most important skills that an operations manager should include on their resume?

What do hiring managers expect to see on your operations manager resume, other other resumes, director of operations.

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19 Operations Manager Resume Examples That Work in 2024

Operations Manager

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Operations Manager Resume

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Writing Your Operations Manager Resume

You’re great at optimizing processes. You help new employees get up to speed and quickly execute at a high level. You know the operations of the business inside and out.

You’re a fantastic operations manager. You shouldn’t also have to be a pro at  writing a resume  to land your next job.

You’re excellent at optimizing processes. You help new employees get up to speed and quickly execute at a high level. You know the operations of the business inside and out.

You’re a fantastic operations manager. You shouldn’t also have to be a pro when it comes to  writing a resume  or creating a cover letter so that you can land your next job.

That’s where we come in. Our 17 operations manager resume samples  have worked to help candidates land interviews at great companies like Stripe and Facebook .

or download as PDF

Why this resume works

• Numbers, or quantitative metrics, catch the eye and slow down the reader, allowing them to absorb more information and engage with the text.
• Hopefully, you noticed your bullet points. Include these on your resume to break up chunks of text, making it more readable and less intimidating or “un-fun” to read.
• Hiring managers, on average, only spend six seconds on a resume, so catching their attention and making a visually appealing resume are two of the most important customizations you can make to improve your operations manager resume.

Operations Manager Trainee Resume

• Try to keep projects relevant to the position by focusing on applicable skills for the job. Showcase your leadership, communication, and software skills. 
• You never know if the hiring manager is also an avid backpacker! If you have an activity in common, you might have better chances of getting an interview.
• For example, if your resume included “Long-Distance Backpacking” as an activity, though not directly related to operations management, you could explain in an interview how it taught you leadership skills, how to think on your feet, and how to improve situations creatively. 

Entry-Level Operations Manager Resume

• If you decide to use one, customize your  objective statement  to target the specific company (include the name of the company) and the role you’re seeking by listing the skills and traits required for the job. 
• Creating an entry-level youth programming operations manager resume should focus on interpersonal and communication skills, supervisory experience, and research.
• Choose skills and activities complementary to the type of job.
• List anything you’ve done that’s relevant or demonstrates your skills, including work-related  projects, volunteering, and hobbies  that showcase your abilities.

Assistant Operations Manager Resume

• Fortunately, we all start somewhere, and employers are always looking for fresh talent to bring some new perspectives to the table! 
• You can tailor nearly any job title to showcase the skills required for the job to which you’re applying. You should also tailor your resume objective if you decide to include one.
• A  resume objective  is best when it mentions the target company name, is kept to two to three sentences, and contains keywords found in the job description.
• Your  assistant operations manager resume  should convey that you’re detail-oriented and data-driven while still a great communicator and collaborator! 

Experienced Operations Manager Resume

• Carefully read each aspect of the role mentioned in the job description and tailor your resume accordingly. 
• When you’re applying to a more senior management position, you’ll likely be applying to far fewer job titles than you would for a junior position. That means you can go the extra mile to make your resume highly specialized for every position to which you apply. 
• As an experienced professional with a lot of time under your belt, demonstrate increased job duties and responsibilities by using a  reverse-chronological resume format . 

Senior Operations Manager Resume

• Make sure your most relevant and recent job experience is listed close to the top of the page so hiring managers don’t see an analyst or lower-level job title first and assume you’re not qualified. 
• Employers often get 100+ applicants for a single operations management job posting, so they’ll only review resumes for a few seconds before deciding whether your resume is worth a deeper look. 
• Ensure you’re updating your  resume skills  section as you advance through your career to include updated software systems and management skills. 

Operations Coordinator Resume

• The solution? Just use the Elegant template from our library. Include a formal color like royal blue and if needed, play around with line spacing to fit everything in one page to visually impress every hiring manager!

Operations Specialist Resume

• Achieving such education qualifications requires students to master supply chain and project management. Having a degree on display in your operations specialist resume will show potential employers that you’ve professionally learned and practiced how to handle key business tasks.

Warehouse Operations Manager Resume

• Warehouses handle enormous levels of inventory volume, and operations professionals need to leverage automation to keep up. Cite examples of your technology proficiency on your warehouse operations manager resume to show you have the know-how to make processes more efficient.

Sales Operations Manager Resume

• In this example, the career objective highlights a history with Salesforce, a major player in sales operations.

Business Operations Manager Resume

• Use more space to elaborate on your most recent job experience, and let older job experience be shorter. We recommend keeping it to five or six bullet points for your current job title and three to four for your older experience. 
• You can use your  operations manager cover letter  to go into a bit more detail. 
• Use quantitative metrics to further reduce the amount of text on your resume, which prevents it from appearing cramped or overwhelming. 

Marketing Operations Manager Resume

• Do you see how including quantitative metrics (numbers) in each bullet point provides more information on job performance than words alone? 
• Your  marketing operations manager resume  should use interesting action verbs that grab attention, like “managed,” “overhauled,” “tracked,” and “monitored.”

Distribution Operations Manager Resume

• Include all the important sections, and pack it with information without overwhelming the reader. 
• To avoid having your hard work thrown out before a human even sees it, include a skills section with relevant abilities! 
• Hiring managers use Applicant Tracking Systems (ATS) to search for viable job candidates. They program ATS to search for keywords and skills throughout applicant resumes, and if there aren’t enough hits, the resume will be rejected. 
• Try to include hard and soft proficiencies like Microsoft and Google Suite, problem-solving, leadership, conflict resolution, communication, supply chain management, operations, and logistics. 

E-Commerce Operations Manager Resume

• Because you’ll have lots of great quantitative metrics to pull from and  create a resume  that hiring managers would be hard-pressed to dismiss.
• The point is that you can easily find a lot of numbers to enhance your resume and ensure you’re showing rather than telling employers why you’re the best person for the job. 

Branch Operations Manager Resume

• We don’t always recommend including one, but if you’re experiencing a career change, transferring to another job title within the same company, or are light on experience and will benefit from providing more information, consider including a career objective as you  make a resume .
• However, a career objective needs to be highly specific for each job for which you apply. That means you’ll need to pay attention to the specific  operations manager job description , so you can include the company you’re applying to, the job title you’re applying for, and relevant keyword skills and experience that make you the right person for the job.

Senior Clinical Operations Manager Resume

• A  resume career summary  can set you apart from the competition by displaying your hard-earned, time-weathered specializations in your field.
• Always mention the target business by name within the summary to show your interest and attention to detail.
• Order your work experience in reverse-chronological order with your most recent management job listed first.
• This way, when an employer gives your resume a look-over, they’ll quickly see your most recent (and likely most impressive) work experience first. 
• It can be tempting to hold on to every job you’ve had since you were a teenager, but you don’t need more than four work experience sections listed on your resume. Stick to your most recent and relevant roles.
• Remember you can always mention older positions and internships during an interview.

Operations Project Manager Resume

• The first option is to  demonstrate knowledge and competency by building a projects section  that fully demonstrates the real process an OPM would go through.
• The key here is being purposeful and intentional, not vague and unassuming. There are numerous small pieces involved in the OPM process, so do your best to capture and showcase as many as possible without being overwhelming.
• The second option is to participate in an internship to gain on-the-job experience in a lower-stakes environment. Not only does it strengthen your resume, but it truly provides reassurance to an employer that you’ve gained some valuable skills and know-how for the job.
• If you’ve ever been frustrated by the seemingly endless cycle of “you need experience to get experience,” an internship is the best way to break that cycle.

Creative Operations Project Manager Resume

• Analyze   project manager job listings  and take note of consistent skill requirements. These can serve as a roadmap of what to include in your creative project manager resume. 
• Specialize  by taking the list of consistent skills and narrowing them down into a personalized list of 10-or-less skills you possess. Pick the ones you’re most comfortable talking about in an interview to maximize your effectiveness.
• Career summaries  exist to support and enhance whatever work experience you list. Instead of opting for a lengthier resume that includes irrelevant experience, use a career objective to give an (albeit short) history of driving value.

Brand Operations Manager Resume

• Focus on accomplishments  that are a direct result of your role; don’t use generic company achievements. 
• Highlight anything related to marketing and boosting the company’s products and services.
• Add  skills on your resume , such as project management or Google Analytics, that show how you’ve developed and continue to develop your knowledge and expertise.

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The responsibilities of an operations manager can change drastically from company to company. Sometimes operations managers are tasked with employee onboarding; other times, they perform data analysis to identify inefficiencies in processes.

No matter the specific scope of any given operations management role, you need a wide-ranging skillset to be successful.

From strategic planning to effective communication  skills  to strong analytical skills, you need to cover many disciplines in your resume to convince the hiring manager you’re the right fit for their operations manager role.

We’ve talked to hundreds of hiring managers to distill what works and what doesn’t in an operations manager resume. Here are the three major tips you should keep in mind:

• Demonstrate the impact you had in your previous roles. The best way to do this is to  quantify your impact  whenever possible.
• Tailor your resume for each job to which you apply. This is easier than it sounds, I promise.
• Keep your  resume format  simple.  Keep your resume to one page . Nine times out of ten, you don’t need to include a resume summary or objective.

Quantify your impact in your previous roles

The tough reality of applying to operations manager roles is that you’re competing against 50-plus other applicants. This means the hiring manager will not spend a lot of time reviewing your resume.

Because of this, you need to convincingly make the case that you will have a huge impact; this way, the hiring manager has no choice but to give you an interview.

How can you do that? By demonstrating you’ve had an equally large impact in your previous positions. Using numbers is the best and most compelling way to prove that impact.

To make that case, let’s look at two sample work experiences. These are the same work experience, but one uses numbers to quantify the impact, and the other speaks in generalities.

Which do you think is more convincing?

WRONG—words are cheap; use metrics to show your value

American Express August 2016 – May 2018, New York NY Operations Manager

• Managed a team of experienced outbound sales specialists
• Exceeded sales targets in 2017
• Established monthly goals and coaching for each sales development representative, leading to a sizeable year over year improvement
• Analyzed data to identify potential upsell opportunities for new clients, leading to significant incremental sales

RIGHT—quantify your impact in your past roles

• Managed a team of  12  outbound sales specialists
• Exceeded sales targets by  $1.1M  in 2017
• Established monthly goals and coaching for each sales development representative, leading to an average yearly improvement in sales of  14%  per SDR
• Analyzed data to identify potential upsell opportunities for new clients, leading to  $550K  in incremental sales

By drawing attention to the metrics in your bullet points, you’re making your case to the hiring manager as clear as day that you will impact their business operations.

You’re in operations, so you know firsthand the importance of setting measurable goals and hitting them. What better way to demonstrate your competence than by showcasing that ability on your resume?

Examples of quantifying your impact as an operations manager

• Example: “Worked with business development representatives to streamline their client onboarding processes, reducing client onboarding by an average of 17 days”
• Example: “Identified manually-intensive tasks for the sales team and worked with engineering to automate those tasks, saving 90 hours of manual work each week”
• Example: “Created monthly goals and coaching for new employees, improving the performance of new hires by 15% in their first year of work”
• Example: “Coached sales development representatives to better qualify leads, generating an additional $550,000 in new sales”
• Example: “Analyzed customer engagement data to identify potential upsell opportunities, resulting in $175,000 in incremental expansion revenue”
• Example: “Successfully reduced headcount by 10% while beating revenue targets by 12% for the year”

Don’t hesitate to use rough estimates when quantifying your past work as an operations manager. Just be logical and thoughtful in how you came up with your calculations if you’re asked during the interview.

And be assured, if you can use metrics to define your previous work experience, you’ll be responding to interview requests hand-over-fist.

Customize your resume for each application

Looking for a new job can seem like it’s a full-time task in and of itself. You’ve read that you should “customize your operations manager resume” for each operations manager role for which you apply.

But what does that mean? Are you supposed to  build a resume from scratch for each job? That seems insane (because it is insane).

I want to walk through a practical example of adapting your resume for a given operations manager job. You’ll be able to see firsthand that it doesn’t take that long.

But first, why customize your resume? Because you need to get past the automated keyword filter that companies use to screen applications: the Applicant Tracking System (ATS).

These filters are scoring your resume based on whether it contains certain keywords they’re looking for in an operations manager.

It’s time for an example.

As of this writing, Handy is hiring an operations & strategy manager in their NYC office. Here’s a snippet of the job description:

Sample operations manager job description from Handy

What you’ll do

The scope of this mandate is broad and requires the exceptional capacity to prioritize and focus:

• Run a team of 10-12 highly driven sales & operations associates
• Own operations KPIs and costs for a new service or group of linked services
• Source, onboard, and retain Independent Contractors specialized by service (aka Handy Pros)
• Improve overall platform experience for both customers and Handy Pros
• Drive changes in process, policy, and product to ensure high satisfaction for all users

What we’re looking for

• 6-8 years of professional experience with evidence of managing large teams
• Strong   attention to detail
• Strong organizational and task management skills
• Experience in  coaching, motivating, and developing team members
• Ability to  dig deep into processes  and  identify areas for improvement
• Prior small company or start-up experience is a plus
• A passion for marketplaces, the sharing economy, and the on-demand services space

Highlighted in yellow are potential keywords you can incorporate into your resume. Follow this process when reading the job description:

• Do any of your past projects come to mind as you read about the roles and responsibilities? Even if they’re only tangentially related to what’s mentioned in the job description, they’re worth mentioning.
• In your resume, talk about your experience the same way they have in the job description.

Following this process should get you past the automated filters and help you stand out to the hiring manager. Only five percent of job applicants are tailoring their resumes for each job. Do this, and automatically get a leg up.

Based on the job description above, I would change this work experience:

Step 1: Work experience before customization

• Managed a team of 12 outbound sales specialists
• Exceeded sales targets by $1.1M in 2017
• Established monthly goals and coaching for each sales development representative, leading to an average yearly improvement in sales of 14% per SDR
• Analyzed data to identify potential upsell opportunities for new clients, leading to $550K in incremental sales

Step 2: Work experience after customization

• Ran a team of 12 sales and operations associates
• Owned operations KPIs and costs  to identify areas of improvement which led to exceeding sales targets by $1.1M in 2017
• Established monthly goals for  developing and coaching  sales development representatives, leading to an average yearly improvement in sales of 14% per SDR
• Dug deep into the sales process to identify areas of improvement  for upsell opportunities, leading to $550K in incremental sales

The goal is to organically incorporate the key responsibilities the hiring company is looking for based on the job description. Follow this process, and you’ll be sure to get past the first stage of the resume review process.

Make sure you have the right operations manager resume format

You have to format your operations manager resume to get past the automatic filters companies use and please the hiring manager, who will review your resume. To do that, do the following:

• Keep your formatting simple. No images or graphics, just text.
• Keep it to one page.
• Break your work experience into short bullet points to improve readability.
• Avoid pronouns like “we” or “I.”
• Triple and quadruple-check your spelling and grammar. Send your resume to a friend to review.  Don’t let this be the reason you don’t get the job!
• Only include a resume objective or summary if it will meaningfully improve your resume.

All of these tips are in service of one goal: make the life of the person reviewing your operations manager resume as easy as possible.

Make their life easy by quickly and concisely making a case for your candidacy. Long paragraphs of text that span multiple pages are  not  what a hiring manager likes.

Remember, there will be at least 50 other applicants for the role. Help yourself stand out by making your operations manager resume as easy to consume as possible by following these tips.

Operations manager resume objective

A hotly contested topic in resume creation circles (we’re a really fun group) is whether or not to include a resume objective on your operations manager resume.

No matter which side of the debate someone falls on, however, this is clear:  only include a resume objective if it actively makes your resume better!

WRONG—a generic, meaningless resume objective

I’m looking for an operations manager role to utilize my skills to improve processes.

If you’re the hiring manager reviewing this resume, would it convince you to hire this operations manager? Of course not. It does nothing to talk about the candidate’s specific qualifications or interests.

Aim to keep your resume to one page, so don’t waste that valuable real estate with something that won’t help you get an interview.

As a rule of thumb,  if you’re not customizing your resume objective for each role you’re applying for, then you should omit it altogether .

We curated over 100  resume objective examples  to help you get started writing one.

RIGHT—specific, customized resume objective

When writing your sales resume, you may be tempted to include every job you’ve had since you were 16. Though this may be an appropriate choice if you have limited job experience, we recommend including two to four highly relevant jobs on your sales resume if you have more experience. 

How to write an operations manager resume that will get you an interview

There you have it.  Use these operations manager resume templates and tips, and you’ll be well on your way to landing interviews  for your next job.

I know this was a lot, so in summary, here are the major tips you should follow with your operations manager resume:

• Demonstrate your ability to create and measure performance against goals by discussing your work experience in terms of quantitative impact.
• Customize your resume for each operations manager role you apply to by incorporating the major keywords and responsibilities mentioned in the job description.
• Keep your resume to one page. Only include a resume objective if you’re going to customize it for each job to which you apply.

The first and most annoying step of landing your next operations manager job is complete. You have a great resume. Apply broadly, and before you know it, you’ll be overwhelmed by the number of interviews you have lined up!

12 Operations Manager Resume Guide and Examples

Discover how to structure your operations manager resume to emphasize your leadership skills and operational efficiency. Get expert tips on highlighting your ability to drive organizational success and let Swooped help you stand out in the hiring process.

Operations Managers are responsible for overseeing the day-to-day functions of a company, ensuring that everything runs smoothly and efficiently. Employers look for candidates with strong leadership skills, problem-solving abilities, and the capacity to optimize business operations. Your resume must effectively demonstrate your ability to manage teams, improve processes, and drive operational success.

This guide will help you highlight your operational expertise, leadership experience, and the impact you’ve had on previous organizations. From outlining your process improvements to showcasing your leadership style, we’ll walk you through creating a powerful operations manager resume that sets you apart.

Operations Manager Resume Samples - By Experience

Entry-level operations manager resume sample.

YOUR NAME Entry-Level Operations Manager

Email: [Your Email Address] LinkedIn: [Your LinkedIn Profile] Location: [Your Location]

Professional Summary Highly motivated and detail-oriented Entry-Level Operations Manager with a background in business administration and experience in supporting operational processes. Adept at improving workflow efficiency and contributing to the achievement of organizational goals through analytical problem-solving and effective communication.

Skills →Process Improvement: Workflow Optimization, Efficiency Analysis →Operations Support: Task Prioritization, Project Coordination →Communication: Team Collaboration, Stakeholder Engagement →Tools: Microsoft Excel, SAP, Google Workspace →Data Analysis: Reporting, KPI Tracking

Professional Experience

ABC Logistics, New York, NY Operations Assistant Jun 2022 – Present

→Supported daily operational tasks, contributing to a 15% improvement in process efficiency by identifying workflow bottlenecks. →Collaborated with cross-functional teams to streamline communication and ensure the timely delivery of project milestones. →Assisted in tracking KPIs and preparing reports for senior management to monitor performance.

Education Bachelor of Business Administration, New York University Graduated: May 2022

Why does this resume work in 2025?

Highly personalized summary: The summary focuses on the candidate’s interest in operations and their relevant experience, making them a good fit for an entry-level operations role.

Relevant skills: Key skills such as process improvement and task prioritization align with the operational needs of companies in 2025, where efficiency and streamlined workflows are critical.

Detailed experience: The candidate includes quantifiable achievements, such as a 15% improvement in process efficiency, demonstrating their ability to contribute to operational success.

Education and certifications: A recent degree in business administration enhances the candidate’s qualifications and shows their readiness to apply academic knowledge to practical challenges.

Professional formatting: The layout is clean and structured, with a focus on showcasing both technical and communication skills, which are essential for operations roles.

Experienced Operations Manager Resume Sample

YOUR NAME Experienced Operations Manager

Professional Summary Results-oriented Operations Manager with 7 years of experience optimizing operational workflows, managing cross-functional teams, and ensuring the successful execution of business strategies. Proven ability to reduce operational costs, increase efficiency, and drive continuous process improvements.

Skills →Operations Management: Process Improvement, Cost Reduction, Performance Metrics →Leadership: Team Development, Cross-Functional Collaboration →Strategic Planning: Resource Allocation, Business Strategy →Tools: ERP Systems, Microsoft Excel, Power BI →Data Analysis: KPI Tracking, Reporting

XYZ Manufacturing, Los Angeles, CA Operations Manager Mar 2018 – Present

→Managed daily operations, resulting in a 20% reduction in operational costs and a 15% improvement in process efficiency. →Led a team of 25 employees, providing guidance and implementing best practices to improve team performance by 18%. →Streamlined supply chain operations, reducing production downtime by 10%.

Education Bachelor of Science in Operations Management, University of California, Los Angeles Graduated: May 2016

Highly personalized summary: The summary emphasizes the candidate’s experience in operational management and proven success in optimizing workflows, making them ideal for operations roles in 2025.

Relevant skills: Key skills such as cost reduction, process improvement, and team leadership are critical for managing complex operations in today’s competitive landscape.

Detailed experience: The candidate provides measurable results, such as a 20% reduction in operational costs and a 15% improvement in efficiency, demonstrating their ability to drive organizational success.

Education and certifications: A degree in operations management, paired with substantial work experience, makes the candidate highly qualified for this role.

Professional formatting: The layout is organized and easy to navigate, showcasing both technical and leadership skills, essential for experienced operations managers.

Senior Operations Manager Resume Sample

YOUR NAME Senior Operations Manager

Professional Summary Strategic Senior Operations Manager with over 10 years of experience leading large-scale operations, improving process efficiencies, and driving cost-effective strategies across multiple departments. Expert in supply chain management, logistics, and workforce optimization, with a proven ability to implement transformative solutions.

Skills →Operations Leadership: Strategy Development, Process Optimization →Supply Chain Management: Vendor Management, Logistics Coordination →Cost Management: Budgeting, Cost Reduction Strategies →Tools: SAP, Oracle, Microsoft Power BI →Data Analysis: Advanced Reporting, KPI Monitoring

DEF Corporation, Chicago, IL Senior Operations Manager Jan 2015 – Present

→Spearheaded an operations overhaul, reducing costs by 25% while increasing production efficiency by 30%. →Implemented lean management practices, improving inventory management and reducing waste by 15%. →Led cross-functional teams to improve collaboration and streamline operations, enhancing overall productivity.

Education Master of Business Administration (MBA), University of Chicago Booth School of Business Graduated: May 2014

Highly personalized summary: The summary highlights the candidate’s strategic leadership and ability to manage large-scale operations, making them well-suited for senior management roles in 2025.

Relevant skills: Skills such as supply chain management, cost reduction strategies, and operations leadership are crucial for high-level operations managers responsible for overseeing complex operations.

Detailed experience: The candidate highlights significant accomplishments, such as a 25% reduction in costs and a 30% increase in efficiency, demonstrating their ability to drive transformative change.

Education and certifications: An MBA in operations management enhances the candidate’s qualifications and supports their expertise in high-level operations management.

Professional formatting: The clean, professional layout allows the candidate’s achievements and skills to stand out, emphasizing their leadership and operational expertise.

Operations Manager Resume Samples- By Roles

It operations manager resume sample.

YOUR NAME IT Operations Manager

Professional Summary Experienced IT Operations Manager with 8 years of expertise in managing IT infrastructures, ensuring system reliability, and optimizing operational processes. Skilled in team leadership, vendor management, and implementing IT strategies that improve performance and reduce downtime.

Skills →IT Infrastructure: Network Management, Server Administration, System Monitoring →Vendor Management: Service Level Agreements (SLAs), Contract Negotiations →IT Strategy: Process Optimization, Disaster Recovery, Business Continuity →Tools: VMware, Microsoft Azure, AWS, JIRA, ServiceNow →Data Management: Performance Metrics, Monitoring, Reporting

Professional Experience XYZ Tech Solutions, Seattle, WA IT Operations Manager Jan 2017 – Present

→Led IT operations and infrastructure management, reducing system downtime by 30% through proactive maintenance and monitoring. →Managed a team of 15 IT professionals, implementing training programs that improved team efficiency by 20%. →Developed and implemented disaster recovery plans, ensuring business continuity and minimizing risk in case of system failure.

ABC Corporation, Portland, OR IT Operations Lead Jul 2015 – Dec 2016

→Optimized network and server performance, reducing response times by 25% through enhanced monitoring tools and resource management. →Collaborated with the security team to implement cybersecurity measures, protecting the system from potential breaches and threats.

Education Bachelor of Science in Information Technology, University of Washington Graduated: May 2015

Highly personalized summary: The summary highlights the candidate’s strong background in IT operations and infrastructure management, making them an excellent fit for IT Operations Manager roles in 2025.

Relevant skills: Key skills in IT infrastructure, vendor management, and system reliability are essential for IT operations roles, especially in environments where uptime and system performance are critical.

Detailed experience: Achievements such as reducing system downtime by 30% and improving team efficiency by 20% demonstrate the candidate’s impact on operational success and leadership capabilities.

Education and certifications: A degree in information technology paired with extensive hands-on experience makes the candidate highly qualified for managing complex IT infrastructures.

Professional formatting: The clean, structured format reflects the candidate’s organizational and problem-solving skills, important traits for IT operations roles.

Sales Operations Manager Resume Sample

YOUR NAME Sales Operations Manager

Professional Summary Sales Operations Manager with 7 years of experience streamlining sales processes, improving CRM systems, and enhancing sales team performance through data-driven insights and strategic support. Skilled in pipeline management, forecasting, and collaborating with cross-functional teams to drive revenue growth.

Skills Sales Operations: Pipeline Management, CRM Optimization Data Analysis: Sales Forecasting, Performance Metrics, KPI Tracking Process Improvement: Workflow Optimization, Sales Strategy Development Tools: Salesforce, HubSpot, Microsoft Excel, Tableau Team Leadership: Training, Cross-Functional Collaboration

Professional Experience XYZ Enterprises, Denver, CO Sales Operations Manager Feb 2018 – Present

Optimized sales processes, resulting in a 15% increase in sales efficiency and a 10% boost in close rates. Implemented a new CRM system (Salesforce) and trained the sales team, reducing administrative tasks by 25%. Provided data-driven insights and sales forecasts to support strategic decision-making, helping drive a 12% increase in annual revenue.

ABC Corporation, Dallas, TX Sales Operations Specialist Jun 2015 – Jan 2018

Analyzed sales performance data, leading to the identification of key areas for improvement that contributed to a 20% increase in lead conversion rates. Collaborated with the sales and marketing teams to refine sales strategies and improve overall team alignment.

Education Bachelor of Business Administration, University of Texas Graduated: May 2015

Highly personalized summary: The summary clearly demonstrates the candidate’s ability to streamline sales operations and optimize CRM systems, positioning them well for sales operations roles in 2025. Relevant skills: Skills such as sales forecasting, CRM optimization, and sales strategy development are critical for modern sales operations managers who need to enhance team performance and drive growth. Detailed experience: Quantifiable achievements, including a 15% increase in sales efficiency and a 12% rise in revenue, highlight the candidate’s success in optimizing sales processes. Education and certifications: A business administration degree supports the candidate’s understanding of sales operations, making them an asset to any sales team. Professional formatting: The format is clear and concise, focusing on the candidate’s ability to use data-driven insights to improve sales operations, a critical skill for 2025.

Highly personalized summary: The summary clearly demonstrates the candidate’s ability to streamline sales operations and optimize CRM systems, positioning them well for sales operations roles in 2025.

Relevant skills: Skills such as sales forecasting, CRM optimization, and sales strategy development are critical for modern sales operations managers who need to enhance team performance and drive growth.

Detailed experience: Quantifiable achievements, including a 15% increase in sales efficiency and a 12% rise in revenue, highlight the candidate’s success in optimizing sales processes.

Education and certifications: A business administration degree supports the candidate’s understanding of sales operations, making them an asset to any sales team.

Professional formatting: The format is clear and concise, focusing on the candidate’s ability to use data-driven insights to improve sales operations, a critical skill for 2025.

Business Operations Manager Resume Sample

YOUR NAME Business Operations Manager

Professional Summary Business Operations Manager with 6 years of experience overseeing day-to-day operations, managing budgets, and driving continuous improvements to operational processes. Adept at identifying areas of inefficiency and implementing solutions that lead to cost reductions and performance enhancements.

Skills Business Operations: Budgeting, Resource Allocation, Workflow Optimization Process Improvement: Efficiency Analysis, Cost Reduction Strategies Leadership: Team Development, Cross-Department Collaboration Tools: Microsoft Excel, ERP Systems, Power BI Data Analysis: Performance Metrics, Reporting, KPI Monitoring

ABC Enterprises, Atlanta, GA Business Operations Manager May 2018 – Present

Managed day-to-day operations, leading to a 20% improvement in process efficiency and a 10% reduction in operational costs. Led cross-functional teams to identify and implement process improvements, contributing to a 15% increase in productivity. Developed and managed budgets, ensuring resource allocation aligned with business goals and reduced waste.

XYZ Company, Charlotte, NC Operations Analyst Jan 2016 – Apr 2018

Analyzed operational data and provided insights to senior management, leading to strategic decisions that improved operational efficiency by 18%. Assisted in process re-engineering efforts that reduced cycle times by 12% and streamlined workflows across departments.

Education Bachelor of Science in Business Administration, Georgia State University Graduated: May 2016

Highly personalized summary: The summary highlights the candidate’s expertise in operational efficiency, cost management, and team leadership, which are key for business operations roles in 2025.

Relevant skills: Skills in budgeting, process improvement, and resource allocation are essential for operations managers responsible for optimizing business performance.

Detailed experience: The candidate’s accomplishments, such as a 20% improvement in efficiency and a 10% reduction in costs, demonstrate their ability to implement impactful solutions.

Education and certifications: A degree in business administration enhances the candidate’s credibility in managing business operations, supported by practical experience.

Professional formatting: The layout is organized and easy to navigate, focusing on both the strategic and operational aspects of the candidate’s expertise.

Logistics Operations Manager Resume Sample

YOUR NAME Logistics Operations Manager

Professional Summary Experienced Logistics Operations Manager with 8 years of expertise in supply chain management, transportation logistics, and warehouse operations. Adept at streamlining logistics processes, reducing transportation costs, and improving delivery efficiency through strategic planning and cross-functional collaboration.

Skills Logistics Management: Supply Chain Optimization, Route Planning Cost Management: Transportation Cost Reduction, Budgeting Tools: SAP, Oracle Transportation Management, Microsoft Excel Vendor Relations: Supplier Negotiation, Contract Management Data Analysis: Performance Metrics, KPI Tracking

XYZ Logistics, Chicago, IL Logistics Operations Manager Feb 2018 – Present

Streamlined logistics processes, reducing transportation costs by 18% while increasing on-time delivery rates by 15%. Managed relationships with key vendors, negotiating contracts that resulted in a 10% reduction in supplier costs. Implemented a new inventory management system, reducing stockouts and improving order accuracy by 20%.

ABC Distribution, Denver, CO Logistics Coordinator Jun 2015 – Jan 2018

Coordinated inbound and outbound shipments, ensuring timely delivery and accurate tracking, leading to a 10% improvement in customer satisfaction. Assisted in the development of optimized routing schedules, reducing fuel costs by 12%.

Education Bachelor of Science in Supply Chain Management, University of Illinois Graduated: May 2015

Highly personalized summary: The summary highlights the candidate’s expertise in logistics operations and supply chain optimization, which are crucial for logistics roles in 2025.

Relevant skills: Key skills such as cost reduction, vendor relations, and route planning are essential for managing logistics operations efficiently in today’s fast-paced environment.

Detailed experience: The candidate quantifies their success by showcasing an 18% reduction in transportation costs and a 15% increase in delivery efficiency, demonstrating their ability to streamline logistics processes.

Education and certifications: A degree in supply chain management strengthens the candidate’s qualifications, supported by practical experience in logistics coordination and management.

Professional formatting: The resume is clean and well-organized, highlighting both technical and strategic skills in logistics management, making it easy to follow for hiring managers.

Warehouse Operations Manager Resume Sample

YOUR NAME Warehouse Operations Manager

Professional Summary Detail-oriented Warehouse Operations Manager with 7 years of experience managing warehouse operations, inventory control, and personnel supervision. Proven ability to optimize workflows, reduce operational costs, and improve inventory accuracy through efficient team management and process improvements.

Skills Warehouse Management: Inventory Control, Order Fulfillment Process Optimization: Workflow Improvements, Cost Reduction Tools: WMS Systems, SAP, Microsoft Excel Team Leadership: Staff Training, Performance Management Data Analysis: KPI Tracking, Inventory Audits

ABC Warehousing, New York, NY Warehouse Operations Manager Apr 2018 – Present

Improved inventory accuracy by 20% and reduced order picking times by 15% through process optimization and team training initiatives. Implemented a new warehouse management system, streamlining order fulfillment processes and reducing labor costs by 10%. Led a team of 50 employees, ensuring adherence to safety protocols and improving overall warehouse efficiency.

XYZ Logistics, Philadelphia, PA Warehouse Supervisor

Jun 2015 – Mar 2018 Supervised daily warehouse activities, increasing on-time shipments by 12% and reducing inventory discrepancies by 8%. Conducted regular inventory audits, ensuring accurate stock levels and timely order processing.

Education Associate Degree in Supply Chain Management, City College of New York Graduated: May 2015

Highly personalized summary: The summary effectively conveys the candidate’s warehouse management expertise, making them well-suited for warehouse operations roles where efficiency and accuracy are key.

Relevant skills: Key skills in inventory control, process optimization, and staff management align perfectly with the demands of warehouse operations in 2025, where streamlined processes are vital.

Detailed experience: The candidate’s accomplishments, such as improving inventory accuracy by 20% and reducing labor costs by 10%, demonstrate their ability to implement cost-effective and efficient warehouse solutions.

Education and certifications: An associate degree in supply chain management, combined with years of practical experience, makes the candidate highly qualified for warehouse management roles.

Professional formatting: The resume is well-organized, with clear sections that emphasize both technical skills and leadership experience, making it easy for employers to see the candidate’s value.

Healthcare Operations Manager Resume Sample

YOUR NAME Healthcare Operations Manager

Professional Summary Healthcare Operations Manager with 6 years of experience managing healthcare facility operations, improving patient care processes, and optimizing resource allocation. Skilled in staff management, regulatory compliance, and healthcare systems optimization to enhance service delivery and patient outcomes.

Skills Healthcare Operations: Patient Care Coordination, Process Improvement Regulatory Compliance: HIPAA, OSHA, Healthcare Standards Staff Management: Training, Performance Evaluation Tools: Electronic Health Records (EHR) Systems, Microsoft Excel Data Analysis: Patient Satisfaction, Resource Allocation

XYZ Healthcare Center, Dallas, TX Healthcare Operations Manager Jan 2019 – Present

Led operational improvements that reduced patient wait times by 25% and increased patient satisfaction scores by 15%. Managed a team of 30 healthcare staff, implementing training programs that improved service delivery and patient care. Ensured compliance with healthcare regulations, leading to a 100% compliance rate during annual inspections.

ABC Medical Facility, Houston, TX Operations Coordinator Jun 2016 – Dec 2018

Coordinated daily healthcare operations, improving resource allocation and reducing operational inefficiencies by 10%. Assisted in the implementation of a new EHR system, streamlining patient data management and reducing administrative workload by 12%.

Education Bachelor of Science in Healthcare Administration, University of Texas Graduated: May 2016

Highly personalized summary: The summary highlights the candidate’s expertise in healthcare operations and patient care optimization, positioning them well for healthcare roles focused on improving service delivery in 2025.

Relevant skills: Key skills in healthcare operations, regulatory compliance, and staff management are crucial for roles where improving patient outcomes and facility efficiency is essential.

Detailed experience: The candidate quantifies their success by highlighting a 25% reduction in patient wait times and a 15% increase in satisfaction scores, demonstrating their ability to make impactful improvements in healthcare facilities.

Education and certifications: A degree in healthcare administration supports the candidate’s qualifications, along with practical experience in managing healthcare operations.

Professional formatting: The resume is clean and professional, with a clear focus on healthcare-specific skills and achievements that resonate with hiring managers in the healthcare industry.

Retail Operations Manager Resume Sample

YOUR NAME Retail Operations Manager

Professional Summary Results-oriented Retail Operations Manager with 8 years of experience in managing store operations, driving sales performance, and optimizing customer service. Proven success in implementing strategic initiatives that enhance retail efficiency, reduce costs, and improve customer satisfaction in a fast-paced retail environment.

Skills Retail Management: Store Operations, Sales Performance Customer Service: Customer Experience Optimization, Issue Resolution Process Improvement: Inventory Control, Workflow Efficiency Tools: POS Systems, SAP, Microsoft Excel Data Analysis: Sales Reporting, KPI Tracking

XYZ Retail, Miami, FL Retail Operations Manager Jun 2017 – Present

Oversaw daily operations for five retail locations, resulting in a 15% increase in sales performance and a 20% improvement in customer satisfaction. Implemented new inventory management practices, reducing stock discrepancies by 18% and ensuring optimal product availability. Trained and managed a team of 50 employees, improving overall team efficiency and morale, resulting in a 10% reduction in staff turnover.

ABC Store, Orlando, FL Assistant Store Manager Aug 2015 – May 2017

Assisted in managing store operations, ensuring high levels of customer service and sales performance. Optimized store layout and merchandising, increasing sales per square foot by 12%.

Education Bachelor of Science in Retail Management, Florida State University Graduated: May 2015

Highly personalized summary: The summary focuses on the candidate’s ability to manage multiple retail locations and improve operational efficiency, positioning them for success in retail operations management roles in 2025.

Relevant skills: Key skills such as inventory control, sales performance improvement, and customer service optimization are essential for retail operations managers in today’s competitive landscape.

Detailed experience: The resume highlights quantifiable achievements, such as a 15% increase in sales and a 20% boost in customer satisfaction, demonstrating the candidate’s ability to positively impact store performance.

Education and certifications: A degree in retail management adds credibility to the candidate’s experience and shows their strong foundation in the retail industry.

Professional formatting: The layout is clean, with a focus on accomplishments and key skills, ensuring that the candidate’s experience in managing retail operations is easy to identify.

Financial Operations Manager Resume Sample

YOUR NAME Financial Operations Manager

Professional Summary Analytical and detail-oriented Financial Operations Manager with 9 years of experience overseeing financial processes, budgeting, and operational efficiencies. Proven track record in managing financial workflows, reducing costs, and ensuring compliance with regulatory standards. Skilled in financial planning and reporting to support strategic decision-making.

Skills Financial Management: Budgeting, Forecasting, Cost Reduction Process Improvement: Workflow Optimization, Efficiency Strategies Tools: QuickBooks, SAP, Microsoft Excel, Tableau Financial Reporting: Performance Metrics, KPI Tracking Regulatory Compliance: GAAP, SOX Compliance

ABC Financial Services, New York, NY Financial Operations Manager Jan 2018 – Present

Managed financial operations, resulting in a 12% reduction in operating costs through streamlined processes and better resource allocation. Oversaw budgeting and forecasting, providing strategic financial insights that led to a 10% improvement in cost efficiency. Ensured compliance with regulatory standards, maintaining a 100% compliance rate during audits.

XYZ Corp, Boston, MA Senior Financial Analyst May 2015 – Dec 2017

Provided financial analysis and reporting, leading to a 15% improvement in cost controls and operational efficiency. Assisted in developing long-term financial strategies that supported business growth and reduced overhead costs.

Education Master of Business Administration (MBA), Finance, Harvard Business School Graduated: May 2015

Highly personalized summary: The summary focuses on the candidate’s ability to manage financial processes and support business strategy, making them an ideal fit for financial operations management roles in 2025.

Relevant skills: Key skills such as budgeting, forecasting, and regulatory compliance are critical for managing the financial operations of a company in today’s regulatory environment.

Detailed experience: The resume includes measurable achievements, such as a 12% reduction in operating costs and a 10% improvement in cost efficiency, demonstrating the candidate’s ability to deliver financial value.

Education and certifications: An MBA from a prestigious institution adds to the candidate’s credibility, supporting their qualifications for high-level financial operations roles.

Professional formatting: The resume is professional and well-structured, highlighting financial achievements and strategic planning expertise, essential for financial operations managers.

Director of Operations Resume Sample

YOUR NAME Director of Operations

Professional Summary Dynamic Director of Operations with 12 years of experience leading large-scale operational initiatives, optimizing business processes, and driving strategic growth. Proven track record in cross-departmental collaboration, cost management, and improving overall operational efficiency. Adept at managing multiple teams and ensuring organizational success through leadership and innovation.

Skills Operations Leadership: Strategic Planning, Cross-Functional Collaboration Process Optimization: Efficiency Improvements, Cost Reduction Change Management: Organizational Restructuring, Lean Implementation Tools: ERP Systems, Microsoft Power BI, SAP Data-Driven Decision Making: Performance Analysis, KPI Tracking

XYZ Global Enterprises, Los Angeles, CA Director of Operations Jan 2016 – Present

Led operational initiatives across multiple divisions, improving efficiency by 30% and reducing costs by 25% through strategic process improvements. Managed a team of 100+ employees, enhancing cross-functional collaboration and aligning operational activities with business goals. Implemented lean management techniques, resulting in a 20% reduction in production waste and improved productivity.

ABC Industries, San Francisco, CA Senior Operations Manager Jun 2012 – Dec 2015

Developed and executed operational strategies that increased overall efficiency by 18%, leading to significant cost savings. Led the implementation of new technologies that enhanced performance monitoring and reporting capabilities.

Education Master of Business Administration (MBA), Operations Management, Stanford University Graduated: May 2012

Highly personalized summary: The summary highlights the candidate’s expertise in leading large-scale operational improvements and aligning strategies with business goals, making them ideal for director-level operations roles in 2025.

Relevant skills: Key skills in strategic planning, change management, and process optimization are essential for directors overseeing broad operational initiatives.

Detailed experience: The candidate quantifies their accomplishments, such as improving efficiency by 30% and reducing costs by 25%, demonstrating their ability to implement impactful, organization-wide changes.

Education and certifications: An MBA in operations management from a top institution supports the candidate’s qualifications for high-level leadership roles.

Professional formatting: The layout is clean and professional, allowing hiring managers to easily see the candidate’s leadership experience and strategic accomplishments.

Key Elements Recruiters Expect in an Operations Manager Resume

Leadership and team management: Showcase your ability to lead teams and manage day-to-day operations, improving efficiency and productivity. Highlight examples of how you’ve successfully led teams to meet operational goals.

Process optimization: Emphasize your expertise in streamlining operations, reducing costs, and implementing process improvements that enhance workflow.

Project management and execution: Demonstrate your ability to plan and oversee operational projects, ensuring they align with business objectives and are completed on time and within budget.

Data-driven decision-making: Show your ability to analyze operational data, identify areas for improvement, and implement strategies to drive operational success.

Problem-solving and conflict resolution: Include examples of how you’ve tackled operational challenges and implemented solutions that positively impacted the business.

Best Practices for Writing an Operations Manager Resume

As an Operations Manager, your resume should emphasize your ability to streamline processes, manage teams, and improve efficiency across departments. Highlight your leadership skills, strategic thinking, and the tangible impact you’ve had on operations to stand out to recruiters.

Components: →Professional Summary →Highlighting Leadership and Management Skills →Showcase Process Improvement and Efficiency Gains →Quantify Operational Impact →Tailor Resume to the Job Description →Showcase Cross-functional Collaboration and Problem-solving Abilities

Professional Summary

The summary should emphasize your experience in managing operational processes, improving efficiency, and driving business outcomes. Mention key metrics, such as cost reductions or improvements in productivity, to make your impact clear.

✔️ Right “Experienced Operations Manager with 8+ years of experience optimizing operational workflows and reducing costs by 20%. Proven ability to lead teams and drive efficiency improvements in fast-paced environments.”

❌ Wrong “Operations manager with experience managing teams.”

Pro-tip: Use specific metrics to show how your leadership directly impacted operations.

Highlighting Leadership and Management Skills

An Operations Manager must be an effective leader who can manage cross-functional teams. Highlight your experience in leading teams, managing resources, and coordinating operations to meet business goals.

✔️ Right: “Led a team of 50+ employees across multiple departments, improving collaboration and increasing productivity by 15%.”

❌ Wrong “Good at managing teams.”

Pro-tip: Show how your leadership positively impacted team performance and overall business outcomes.

Showcase Process Improvement and Efficiency Gains

Operations management is all about efficiency. Highlight your experience in identifying inefficiencies and implementing process improvements that have led to measurable gains.

✔️ Right: “Streamlined inventory management processes, reducing waste by 10% and increasing order fulfillment speed by 25%.”

❌ Wrong: “Helped make operations more efficient.”

Pro-tip: Focus on specific process improvements that resulted in cost savings or time reductions.

Quantify Operational Impact

Use numbers to demonstrate how your work improved operations. Metrics such as cost savings, productivity increases, or process improvements help show the value you’ve brought to previous roles.

✔️ Right: “Reduced operational costs by $500K annually by implementing a lean management strategy across the manufacturing department.”

❌ Wrong: “Improved operational efficiency.”

Pro-tip: Quantifying your achievements helps potential employers understand the scale of your impact.

Tailor Resume to the Job Description

Operations management roles can vary significantly between industries. Customize your resume to highlight the skills and experiences that align with the specific industry and job you’re applying for.

Pro-tip: Use industry-specific language and keywords from the job description to tailor your resume effectively.

Showcase Cross-functional Collaboration and Problem-solving Abilities

Operations Managers often need to work across departments to achieve goals. Emphasize your ability to collaborate with teams such as finance, HR, and IT, and highlight examples of how you’ve solved complex operational problems.

✔️ Right: “Collaborated with finance, HR, and IT to develop a new resource allocation system, reducing bottlenecks and improving department collaboration by 20%.”

❌ Wrong: “Worked with different departments to solve problems.”

Pro-tip: Highlight how your collaborative efforts have led to tangible improvements in operations.

How to Format an Operations Manager Resume

An Operations Manager’s resume should emphasize your ability to streamline processes, manage teams, and optimize operational performance. A well-structured resume will help showcase your experience in driving efficiency and leading cross-functional teams. Here’s a guide on how to format your Operations Manager resume effectively.

1. Contact Information

Start your resume by listing your name, phone number, email address, and LinkedIn profile at the top of the page.

Mark Operations (555) 456-7890 [email protected] LinkedIn: linkedin.com/in/markoperations

2. Professional Summary

Your professional summary should succinctly highlight your experience in operations management, your leadership skills, and your track record of improving processes and driving cost savings.

Results-driven Operations Manager with over 10 years of experience leading cross-functional teams, optimizing workflows, and driving a 25% increase in operational efficiency. Proven track record in reducing costs by 15% through lean management techniques and process automation.

3. Core Competencies/Skills

List key skills relevant to operations management, including leadership abilities, process optimization, and project management expertise.

Process Improvement Lean Management Workflow Optimization Team Leadership Budget Management Six Sigma (Green Belt) Resource Allocation Data-Driven Decision Making Supply Chain Management Cross-functional Collaboration

4. Professional Experience

Operations Manager GlobalTech Solutions, New York, NY April 2016 – Present

Led operations across multiple departments, improving overall efficiency by 25% through process automation and lean management techniques. Reduced operational costs by $500K annually through vendor negotiations and optimized resource allocation. Managed a team of 50+ employees, ensuring high levels of productivity and morale, resulting in a 20% improvement in employee retention. Implemented a new inventory management system, reducing stock discrepancies by 30% and cutting down on wasted resources. Collaborated with the finance team to create an annual operations budget, successfully reducing costs by 15%.

Assistant Operations Manager NextGen Logistics, Chicago, IL June 2012 – March 2016

Assisted in managing day-to-day logistics operations for a fleet of 100+ vehicles, improving delivery times by 20%. Spearheaded process improvement initiatives, leading to a 10% reduction in operational bottlenecks. Coordinated with warehouse and logistics teams to streamline order fulfillment, increasing on-time deliveries by 15%. Supported senior management in vendor selection and contract negotiations, reducing supply chain costs by 12%.

5. Education

Include your educational background in reverse chronological order, listing your degree, the institution, and your graduation date.

Bachelor of Business Administration (BBA) University of Illinois, Urbana-Champaign Graduated: May 2012

6. Certifications

Certifications in operations management and related areas can greatly enhance your resume. List any relevant certifications you have earned.

Lean Six Sigma Green Belt Certified Supply Chain Professional (CSCP) Project Management Professional (PMP)

7. Professional Affiliations

Include any memberships in professional organizations to demonstrate your commitment to the industry.

Member, Association for Operations Management (APICS) Member, Project Management Institute (PMI)

8. Additional Sections (Optional)

You can include additional sections, such as awards, volunteer work, or languages, to add depth to your resume.

Awards: Operations Manager of the Year, GlobalTech Solutions, 2019

Volunteer Experience: Volunteer Logistics Coordinator, Habitat for Humanity, 2018-2020

Pro-tip: Use the additional sections to showcase your versatility. Highlight unique achievements like industry awards or volunteer work that can set you apart from other candidates.

Common Mistakes to Avoid When Writing an Operations Manager Resume

An Operations Manager resume should highlight your ability to optimize processes, manage teams, and drive efficiency. However, certain mistakes can undermine the strength of your resume. Here’s what to avoid:

Focusing too much on responsibilities rather than achievements: It’s common for Operations Managers to list their day-to-day duties rather than the impact they’ve had. Instead of saying “Managed daily operations,” highlight the outcomes: “Reduced operational costs by 15% through process improvements and vendor negotiations.”

Overlooking soft skills: While technical skills are important, don’t forget to mention soft skills such as leadership, communication, and problem-solving. Operations Managers often need to lead teams and communicate across departments, so these skills are critical.

Neglecting to mention key metrics or KPIs: Operations roles are data-driven, and hiring managers want to see measurable results. Failing to mention key performance indicators (KPIs) such as cost savings, efficiency improvements, or productivity gains can make your resume less impactful.

Using overly complex language or jargon: While it’s important to demonstrate your expertise, avoid excessive industry jargon or overly technical language. Your resume should be accessible to HR professionals and hiring managers who may not have an operational background.

Not tailoring your resume for the specific industry: Operations management varies across industries, and your resume should reflect the unique needs of the sector you’re applying to. Make sure to emphasize industry-specific skills and experiences that align with the job description.

By avoiding these common mistakes, you’ll create an Operations Manager resume that effectively communicates your ability to improve efficiency, lead teams, and deliver measurable results.

Top Action Verbs Used in an Operations Manager Resume

Operations Managers need to emphasize leadership, process optimization, and efficiency. These action verbs highlight your ability to manage teams and improve operational performance.

Here are 15 impactful action verbs often used in operations manager resumes: → Led: Led a cross-functional team to achieve a 20% improvement in operational efficiency. → Streamlined: Streamlined supply chain processes, reducing delivery time by 25%. → Optimized: Optimized resource allocation, cutting costs by 15%. → Implemented: Implemented new workflow systems, improving productivity by 30%. → Supervised: Supervised daily operations for a team of 50 employees. → Coordinated: Coordinated between departments to ensure project deadlines were met. → Reduced: Reduced operational expenses by 10% through vendor negotiations. → Managed: Managed inventory systems, decreasing stock discrepancies by 20%. → Developed: Developed standard operating procedures (SOPs) that enhanced consistency. → Executed: Executed strategic initiatives that resulted in a 15% increase in revenue. → Monitored: Monitored KPIs to track and improve team performance. → Improved: Improved customer satisfaction by 25% through better service delivery. → Spearheaded: Spearheaded a lean management project that reduced waste by 10%. → Analyzed: Analyzed operational data to identify and solve bottlenecks. → Collaborated: Collaborated with vendors to improve supply chain efficiency.

Key Takeaways for an Operations Manager Resume

1. Craft a leadership-focused professional summary: Highlight your expertise in managing operations, optimizing processes, and leading teams to improve efficiency in 3-4 concise sentences.

2. Quantify operational achievements: Use specific metrics such as “Reduced operational costs by 20%” or “Improved efficiency by 30%” to demonstrate your impact on company performance.

3. Showcase relevant technical and managerial skills: Include skills like process improvement, budget management, and supply chain optimization, as well as your proficiency with tools like ERP systems.

4. Emphasize leadership and soft skills: Operations Managers need strong leadership, communication, and problem-solving skills. Showcase your ability to lead cross-functional teams and resolve operational challenges.

5. Use action verbs: Incorporate verbs like “led,” “streamlined,” and “optimized” to reflect your ability to drive improvements in operations.

6. Maintain a concise and structured format: Present your resume in a clear, organized manner that emphasizes your ability to manage complex operations effectively.

1. What key skills should I include in my operations manager resume?

Highlight skills such as process optimization, supply chain management, budget management, and team leadership. Include any experience with tools like ERP systems and Lean Six Sigma methodologies.

2. How can I quantify my achievements as an operations manager?

Use metrics like “Reduced operational costs by 15%” or “Improved production efficiency by 25%” to demonstrate the impact of your work on company performance.

3. How long should an operations manager resume be?

For senior roles, a two-page resume may be appropriate to cover complex operations projects and leadership experience. For earlier roles, keep it to one page.

4. Should I include certifications on my operations manager resume?

Yes. Certifications like Six Sigma, PMP (Project Management Professional), or CPIM (Certified in Production and Inventory Management) can make you stand out.

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Operations Manager Resume Examples & Guide for 2024

As an Operations Manager , you’re a vital cog that keeps the company running smoothly.

You will face many challenges.

But yet, the first challenge is already here: creating a winning resume.

An operations manager is a serious job that requires a seriously impressive resume. Hiring managers will want to see that you have the necessary skills and experience under your belt, as well as the benefits you will bring to the company.

But don’t be too intermediated. This guide will take you through an easy process that finishes with your very own operations manager resume.

• A job-winning operations manager resume example
• How to write a operations manager resume that gets you invited to interviews
• How to use the latest tips and tricks for an operations manager resume that stands out and highlights your value

Now, before we move on, here’s an operations manager resume sample to spark some inspiration:

Looks good, doesn’t it?! Read on to find out how to create your very own.

Applying for a different position? We've got more resume examples for you:

• Program Manager Resume
• Office Manager Resume
• Business Development Manager Resume
• Project Manager Resume
• Human Resource (HR) Resume

How to Format an Operations Manager Resume

Before you start talking about all of your top achievements, you need to decide on the formatting.

After all, the hiring manager won’t be hiring an operations manager who has a messy, unprofessional resume. 

Currently, the most common resume format for operations managers is the “reverse-chronological” format , which shows your most recent achievements first:

Other resume formats you could try are:

• Functional Resume - This format places a large emphasis on the candidate’s skills, rather than experience. As such, this is the ideal format for those without a wealth of experience or those who have employment gaps.
• Combination Resume - As the name suggests, a combination resume is a mix between “Functional” and “Reverse-Chronological” , which means it focuses both on skills AND work experience. You can use a combination resume if you have a lot of operations work experience or changing industries.

Once you’ve decided on the format, you need to get your resume layout right.

Here’s what we recommend:

• Margins - One-inch margins on all sides
• Font - Pick a resume font that stands out, but not too much. ( Do: Ubuntu, Roboto, etc. Don’t: Comic Sans )
• Font Size - Use a font size of 11-12pt for normal text and 14-16pt for headers
• Line Spacing - Use 1.0 or 1.15 line spacing
• Resume Length - Don’t go over the 1-page limit. Having trouble fitting everything into one page? Check out these one-page resume templates .

Use an Operations Manager Resume Template

Ever used word editor to build a resume? 

Two words: complete pain.

Although Word is good for general documents, when making a resume, you’ll often find yourself playing with the formatting for longer than it take to actually type the contents. 

Then, when you’re finished, you make one change… and BAM! Your entire resume falls apart.

What to Include in an Operations Manager Resume

The main sections in an operations manager resume are…

• Contact Information
• Work Experience

If you want your resume to stand out more, you can also try these optional sections:

• Awards & Certification

Interests & Hobbies

Now, we’re going to go through each of those sections, and explain how to write them.

Not sure which sections to use? Check out our guide to What to Put on a Resume .

How to Write Your Contact Information Correctly

If there’s one thing you need to learn from this guide, it is to not mess up your contact information section . 

Although this section doesn’t require any creative flair, it does require one thing: accuracy.

Do it wrong and you risk the company not being able to contact you!

For your contacts section, include:

• Title - In this case, “Operations Manager”. Make this specific and professional.
• Phone Number – Check this multiple times. One small error can completely blow your chances.
• Email Address - Make sure to use a professional email address ([email protected]), and avoid that email you created back junior school ([email protected]).
• Portfolio Link - Behance, Dribble, or your personal website
• (Optional) Location - Applying for a job abroad? Mention your location.
• David Fakester - Operations Manager. 101-358-6095. [email protected]
• David Fakester - Operations Guru. 101-358-6095. [email protected]]

How to Write an Operations Manager Resume Summary or Objective

Here’s a scary fact - recruiters spend less than 6 seconds looking at each resume. 

Essentially, the recruiter needs to see that you’re good for the job in just a single glance!

This leads us to this question….

What can you do to hook the recruiter the moment they look at your resume?

The answer is simple: use a resume summary or objective.

In short, both resume summary and objective are sections that go on top of your resume, just under the contact information section.

The main difference between the 2 sections is that:

A resume summary is a 2-4 sentence summary of your professional experiences and achievements.

• Detail-orientated operations manager with 12 years of professional experience. At ITX Software, I implemented policy, planning, and strategy to improve turnover by 35% to $2.8million. Passionate about leading operations for Company X, where I can use my skills to improve operations for the benefit of the stakeholders.

A resume objective , on the other hand, is a 2-4 sentence snapshot of your professional goals and aspirations.

• Motivated manufacturing engineering graduate looking for an Operation Manager role at Software Company X. Experience implementing policy, planning, and strategy as part of a team at Engineering Company X. Have a deep understanding of legal documentation, as well as ISO 9001 & ANSI standards.

So, which one do you pick? 

Generally, an operations manager is highly-experience, so a resume summary is best. A resume objective is best for those who have not yet worked as an operations manager.

How to Make Your Operations Manager Work Experience Stand Out

Your work experience is the most important section in your resume

Sure, your skills and education are both important, but nothing shows your value like a wealth of relevant experience.

 Here’s how to structure your work experience section…

• Position name
• Company Name
• Responsibilities & Achievements

Operations Manager

Manufacturing Xcel

01/2013 - 06/2019

• Reduced headcount by 8%, whilst increasing productivity by 23%
• Exceeded gross profit goals for six years in a row
• Developed safety programs for a 60% decrease in accidents
• Grew company market share by 16% in my first year]

As you can see, the example focuses on achievements, instead of daily tasks. This one change will massively separate your resume from the competition.

“Oversaw productivity”

“Reduced headcount by 8%, whilst increasing productivity by 23%”

So, should you do this?

Well, the first statement doesn’t mean much. Sure, you oversaw productivity, but you can’t tell whether you were successful or not.

The second statement is more specific and data-driven. It screams “I’ll be a valuable asset to your company”.

Use Action Words to Make Your Operations Manager Resume POP!

• “Responsible for”
• “Worked in”

I challenge you to find a resume that doesn’t include these words.  

And since your resume needs to stand out, we’d recommend avoiding these words where possible. 

Instead, throw in some power words to emphasis your responsibilities and achievements :

• Conceptualized
• Spearheaded

How to Add a Portfolio to Your Resume

The portfolio section is added is the same way as the education section.

First, create a header named “Portfolio”. Under this header you should link to your website (or Behance / Dribble), and then list the history of your work projects. 

www.jamesneil.com

• Computer Database Client X – Created a computer database system for Client X, which boosted efficiency by 35%
• Management Forum for Client Z – Created a management forum for Client Z, which boosted staff retention and morale]

If you don’t want a whole section for your portfolio, just insert a link to your online portfolio in your contact information section.

How to Correctly List Your Education 

After your experience comes your education.

This is simply a case of listing your education in the following layout: 

• Degree Type & Major
• University Name
• Years Studied
• GPA, Honours, Courses, and anything else you might want to add

B.A. in Manufacturing Engineering

Boston State University

• Relevant Courses: Blueprint Reading, Technical Writing, Industrial Safety, Computer Programs, Manufacturing Tool Design, Manufacturing Process Design and Analysis.

Before we conclude this section, here are some of the most frequent questions we get about education in regards to an operations manager resume (and their answers):

What if I haven’t finished studying?

• Whether you’re still in education or not, you should still mention your degree and all courses. Simply include all of the years studied

Is it worth listing my high school education?

• Only if that is your highest form of education. It’s worth noting that the hiring manager won’t care about your high school education if you have a relevant degree

What goes is listed first, education or experience?

• Work experience goes on top, always. If you don’t have any real experience, then that should go first.

Still have some questions? Check out our guide on how to list education on a resume .

Top 9 Skills for an Operation Manager Resume

When the hiring manager is looking over your resume, they want to see your skills and abilities. 

You see, hiring managers usually have a checklist of required skills. If you don’t list your skills, the hiring manager will likely put your resume straight into the “no” pile!

Need some inspiration?

Here are some of the most common and desirable operations manager skills:

Hard Skills for Operations Manager Resume

• Implementing policy, planning, and strategy
• Overseeing budgeting, reporting, and auditing
• Understanding legal and regulatory documents
• ISO 9001 & ANSI Standards

Soft Skills:

• Communication
• Negotiations 
• Team building
• Stress tolerance
• There’s no way around it, soft skills are incredibly important for an operations manager. However, try not to go overboard when listing them. You see, they have less power in your resume as they are less verifiable.

Looking for a more comprehensive list? Here’s a mega-list of 150+ must-have skills .

Other Resume Sections You Can Include

By now, your resume should really be coming together.

Remember that the #1 goal of your resume is to beat the competition. 

A resume that looks the same as the others simply won’t cut it.

With a competitive job, these following sections could be the deciding factor in whether you or another applicant is hired. 

Awards & Certifications

Did you win a university competition?

Have you completed operations-relevant courses on Coursera?

If you have anything that you’re proud of, definitely mention it inside your resume!

• Improving Communication Skills - Coursera Certificate
• Learning How to Learn - Coursera Certificate 
• Supply Chain Operations - Coursera Certificate

Personal Projects

Are you passionate about all-things operations?

Well, fantastic! That’s exactly what your future place of work wants to hear.

Showing the results of a project is one of best ways to show your passion.

Whether it’s a university class project or a personal side project, the hiring manager would love to know more.

Here is the type of projects you could mention:

• Managing your own small-scale business project
• At university where you managed a team project

Although unlikely to be on the job description, being able to speak multiple languages is a skill that could always come in handy. 

Besides, it’s just impressive, isn’t it?!

As such, add every language that you can speak to your resume (if you have space).

To keep everything organized, split the languages by proficiency:

• Intermediate

Now, you’re going for the job of operations manager, so why are we suggesting you to talk about your interests and hobbies?

Well, it makes you more relatable. 

In a world where applicants are hiding behind their qualifications, don’t be afraid to show your personality. 

Not sure which hobbies & interests are relevant or suitable? We have a guide for that!

Match Your Cover Letter with Your Resume

Oh here we go - more writing! 

But please bear with us, as a cover letter is extremely important . 

Covers letters show the hiring manager that you have a passion for working for this exact company, not any company that will pay you.

By writing a cover letter, you are automatically putting your application to the top of the pile.

The first step to writing a convincing cover letter is to get the structure right. Here’s how to do that:

And here’s what you’d write in each section:

Contact Details

• Your personal contact information, including full name, profession, email, phone number, location, website (or Behance / Dribble).
• Hiring Manager’s Contact Information - Full name, position, location, email

Opening Paragraph

Your introduction should be very strong. If you don’t manage to hook the hiring manager here, chances are, they’re not going to read the rest of it. So, mention:

• The position you’re applying for
• Your experience summary and top achievement

Once you’ve got the hiring manager hooked, you can go through the rest of your background. Some of the points you can mention here are:

• Why you want to work for this specific company
• Anything you know about the company’s culture
• What are your top skills and how are they relevant for the job
• If you’ve worked in similar industries or positions

Closing Paragraph

This is where you:

• Summarize the main points
• Thank the hiring manager for reading
• End with a call to action to continue the dialog, like “I’d love to further discuss how my experience as an X can help the company with Y”

Formal Salutations

Use a formal closing, such as “best regards” or “Sincerely.”

If you’re still not confident, please view your step-by-step guide on how to write a cover letter .

Key Takeaways

So, now you know how to create an operations manager resume that works! 

Now, let’s have a quick rundown:

• Nail the formatting on your operations manager resume. We recommend using the most popular format: reverse-chronological.
• Stand out by using a resume summary or objective
• Try to talk about your work achievements rather than your daily responsibilities.
• Match your operations manager resume with a well-written cover letter.

Suggested Reading:

• 9+ Essential Resume Ideas [to Get Your Next job]
• Use Resume Keywords to Land the Job [880+ Keywords]
• 43+ Resume Tips and Tricks to Land Your Next Job in 2024

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