self presentation model

Impression Management: Erving Goffman Theory

Charlotte Nickerson

Research Assistant at Harvard University

Undergraduate at Harvard University

Charlotte Nickerson is a student at Harvard University obsessed with the intersection of mental health, productivity, and design.

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On This Page:

• Impression management refers to the goal-directed conscious or unconscious attempt to influence the perceptions of other people about a person, object, or event by regulating and controlling information in social interaction.
• Generally, people undertake impression management to achieve goals that require they have a desired public image. This activity is called self-presentation.
• In sociology and social psychology, self-presentation is the conscious or unconscious process through which people try to control the impressions other people form of them.
• The goal is for one to present themselves the way in which they would like to be thought of by the individual or group they are interacting with. This form of management generally applies to the first impression.
• Erving Goffman popularized the concept of perception management in his book, The Presentation of Self in Everyday Life , where he argues that impression management not only influences how one is treated by other people but is an essential part of social interaction.

Impression Management in Sociology

Impression management, also known as self-presentation, refers to the ways that people attempt to control how they are perceived by others (Goffman, 1959).

By conveying particular impressions about their abilities, attitudes, motives, status, emotional reactions, and other characteristics, people can influence others to respond to them in desirable ways.

Impression management is a common way for people to influence one another in order to obtain various goals.

While earlier theorists (e.g., Burke, 1950; Hart & Burk, 1972) offered perspectives on the person as a performer, Goffman (1959) was the first to develop a specific theory concerning self-presentation.

In his well-known work, Goffman created the foundation and the defining principles of what is commonly referred to as impression management.

In explicitly laying out a purpose for his work, Goffman (1959) proposes to “consider the ways in which the individual in ordinary work situations presents himself and his activity to others, the ways in which he guides and controls the impression they form of him, and the kind of things he may or may not do while sustaining his performance before them.” (p. xi)

Social Interaction

Goffman viewed impression management not only as a means of influencing how one is treated by other people but also as an essential part of social interaction.

He communicates this view through the conceit of theatre. Actors give different performances in front of different audiences, and the actors and the audience cooperate in negotiating and maintaining the definition of a situation.

To Goffman, the self was not a fixed thing that resides within individuals but a social process. For social interactions to go smoothly, every interactant needs to project a public identity that guides others’ behaviors (Goffman, 1959, 1963; Leary, 2001; Tseelon, 1992).

Goffman defines that when people enter the presence of others, they communicate information by verbal intentional methods and by non-verbal unintentional methods.

According to Goffman, individuals participate in social interactions through performing a “line” or “a pattern of verbal and nonverbal acts by which he expresses his view of the situation and through this his evaluation of the participants, especially himself” (1967, p. 5).

Such lines are created and maintained by both the performer and the audience. By enacting a line effectively, a person gains positive social value or “face.”

The verbal intentional methods allow us to establish who we are and what we wish to communicate directly. We must use these methods for the majority of the actual communication of data.

Goffman is mostly interested in the non-verbal clues given off which are less easily manipulated. When these clues are manipulated the receiver generally still has the upper hand in determining how realistic the clues that are given off are.

People use these clues to determine how to treat a person and if the intentional verbal responses given off are actually honest. It is also known that most people give off clues that help to represent them in a positive light, which tends to be compensated for by the receiver.

Impression Management Techniques

• Suppressing emotions : Maintaining self-control (which we will identify with such practices as speaking briefly and modestly).
• Conforming to Situational Norms : The performer follows agreed-upon rules for behavior in the organization.
• Flattering Others : The performer compliments the perceiver. This tactic works best when flattery is not extreme and when it involves a dimension important to the perceiver.
• Being Consistent : The performer’s beliefs and behaviors are consistent. There is agreement between the performer’s verbal and nonverbal behaviors.

Self-Presentation Examples

Self-presentation can affect the emotional experience . For example, people can become socially anxious when they are motivated to make a desired impression on others but doubt that they can do so successfully (Leary, 2001).

In one paper on self-presentation and emotional experience, Schlenker and Leary (1982) argue that, in contrast to the drive models of anxiety, the cognitive state of the individual mediates both arousal and behavior.

The researchers examine the traditional inverted-U anxiety-performance curve (popularly known as the Yerkes-Dodson law) in this light.

The researchers propose that people are interpersonally secure when they do not have the goal of creating a particular impression on others.

They are not immediately concerned about others’ evaluative reactions in a social setting where they are attempting to create a particular impression and believe that they will be successful in doing so.

Meanwhile, people are anxious when they are uncertain about how to go about creating a certain impression (such as when they do not know what sort of attributes the other person is likely to be impressed with), think that they will not be able to project the types of images that will produce preferred reactions from others.

Such people think that they will not be able to project the desired image strongly enough or believe that some event will happen that will repudiate their self-presentations, causing reputational damage (Schlenker and Leary, 1982).

Psychologists have also studied impression management in the context of mental and physical health .

In one such study, Braginsky et al. (1969) showed that those hospitalized with schizophrenia modify the severity of their “disordered” behavior depending on whether making a more or less “disordered” impression would be most beneficial to them (Leary, 2001).

Additional research on university students shows that people may exaggerate or even fabricate reports of psychological distress when doing so for their social goals.

Hypochondria appears to have self-presentational features where people convey impressions of illness and injury, when doing so helps to drive desired outcomes such as eliciting support or avoiding responsibilities (Leary, 2001).

People can also engage in dangerous behaviors for self-presentation reasons such as suntanning, unsafe sex, and fast driving. People may also refuse needed medical treatment if seeking this medical treatment compromises public image (Leary et al., 1994).

Key Components

There are several determinants of impression management, and people have many reasons to monitor and regulate how others perceive them.

For example, social relationships such as friendship, group membership, romantic relationships, desirable jobs, status, and influence rely partly on other people perceiving the individual as being a particular kind of person or having certain traits.

Because people’s goals depend on them making desired impressions over undesired impressions, people are concerned with the impressions other people form of them.

Although people appear to monitor how they come across ongoingly, the degree to which they are motivated to impression manage and the types of impressions they try to foster varies by situation and individuals (Leary, 2001).

Leary and Kowalski (1990) say that there are two processes that constitute impression management, each of which operate according to different principles and are affected by different situations and dispositional aspects. The first of these processes is impression motivation, and the second is impression construction.

Impression Motivation

There are three main factors that affect how much people are motivated to impression-manage in a situation (Leary and Kowalski, 1990):

(1) How much people believe their public images are relevant to them attaining their desired goals.

When people believe that their public image is relevant to them achieving their goals, they are generally more motivated to control how others perceive them (Leary, 2001).

Conversely, when the impressions of other people have few implications on one’s outcomes, that person’s motivation to impression-manage will be lower.

This is why people are more likely to impression manage in their interactions with powerful, high-status people than those who are less powerful and have lower status (Leary, 2001).

(2) How valuable the goals are: people are also more likely to impress and manage the more valuable the goals for which their public impressions are relevant (Leary, 2001).

(3) how much of a discrepancy there is between how they want to be perceived and how they believe others perceive them..

People are more highly motivated to impression-manage when there is a difference between how they want to be perceived and how they believe others perceive them.

For example, public scandals and embarrassing events that convey undesirable impressions can cause people to make self-presentational efforts to repair what they see as their damaged reputations (Leary, 2001).

Impression Construction

Features of the social situations that people find themselves in, as well as their own personalities, determine the nature of the impressions that they try to convey.

In particular, Leary and Kowalski (1990) name five sets of factors that are especially important in impression construction (Leary, 2001).

Two of these factors include how people’s relationships with themselves (self-concept and desired identity), and three involve how people relate to others (role constraints, target value, and current or potential social image) (Leary and Kowalski, 1990).

Self-concept

The impressions that people try to create are influenced not only by social context but also by one’s own self-concept .

People usually want others to see them as “how they really are” (Leary, 2001), but this is in tension with the fact that people must deliberately manage their impressions in order to be viewed accurately by others (Goffman, 1959).

People’s self-concepts can also constrain the images they try to convey.

People often believe that it is unethical to present impressions of themselves different from how they really are and generally doubt that they would successfully be able to sustain a public image inconsistent with their actual characteristics (Leary, 2001).

This risk of failure in portraying a deceptive image and the accompanying social sanctions deter people from presenting impressions discrepant from how they see themselves (Gergen, 1968; Jones and Pittman, 1982; Schlenker, 1980).

People can differ in how congruent their self-presentations are with their self-perceptions.

People who are high in public self-consciousness have less congruency between their private and public selves than those lower in public self-consciousness (Tunnell, 1984; Leary and Kowalski, 1990).

Desired identity

People’s desired and undesired selves – how they wish to be and not be on an internal level – also influence the images that they try to project.

Schlenker (1985) defines a desirable identity image as what a person “would like to be and thinks he or she really can be, at least at his or her best.”

People have a tendency to manage their impressions so that their images coincide with their desired selves and stay away from images that coincide with their undesired selves (Ogilivie, 1987; Schlenker, 1985; Leary, 2001).

This happens when people publicly claim attributes consistent with their desired identity and openly reject identities that they do not want to be associated with.

For example, someone who abhors bigots may take every step possible to not appear bigoted, and Gergen and Taylor (1969) showed that high-status navel cadets did not conform to low-status navel cadets because they did not want to see themselves as conformists (Leary and Kowalski, 1990).

Target value

people tailor their self-presentations to the values of the individuals whose perceptions they are concerned with.

This may lead to people sometimes fabricating identities that they think others will value.

However, more commonly, people selectively present truthful aspects of themselves that they believe coincide with the values of the person they are targeting the impression to and withhold information that they think others will value negatively (Leary, 2001).

Role constraints

the content of people’s self-presentations is affected by the roles that they take on and the norms of their social context.

In general, people want to convey impressions consistent with their roles and norms .

Many roles even carry self-presentational requirements around the kinds of impressions that the people who hold the roles should and should not convey (Leary, 2001).

Current or potential social image

People’s public image choices are also influenced by how they think they are perceived by others. As in impression motivation, self-presentational behaviors can often be aimed at dispelling undesired impressions that others hold about an individual.

When people believe that others have or are likely to develop an undesirable impression of them, they will typically try to refute that negative impression by showing that they are different from how others believe them to be.

When they are not able to refute this negative impression, they may project desirable impressions in other aspects of their identity (Leary, 2001).

Implications

In the presence of others, few of the behaviors that people make are unaffected by their desire to maintain certain impressions. Even when not explicitly trying to create a particular impression of themselves, people are constrained by concerns about their public image.

Generally, this manifests with people trying not to create undesired impressions in virtually all areas of social life (Leary, 2001).

Tedeschi et al. (1971) argued that phenomena that psychologists previously attributed to peoples’ need to have cognitive consistency actually reflected efforts to maintain an impression of consistency in others’ eyes.

Studies have supported Tedeschi and their colleagues’ suggestion that phenomena previously attributed to cognitive dissonance were actually affected by self-presentational processes (Schlenker, 1980).

Psychologists have applied self-presentation to their study of phenomena as far-ranging as conformity, aggression, prosocial behavior, leadership, negotiation, social influence, gender, stigmatization, and close relationships (Baumeister, 1982; Leary, 1995; Schlenker, 1980; Tedeschi, 1981).

Each of these studies shows that people’s efforts to make impressions on others affect these phenomena, and, ultimately, that concerns self-presentation in private social life.

For example, research shows that people are more likely to be pro-socially helpful when their helpfulness is publicized and behave more prosocially when they desire to repair a damaged social image by being helpful (Leary, 2001).

In a similar vein, many instances of aggressive behavior can be explained as self-presentational efforts to show that someone is willing to hurt others in order to get their way.

This can go as far as gender roles, for which evidence shows that men and women behave differently due to the kind of impressions that are socially expected of men and women.

Baumeister, R. F. (1982). A self-presentational view of social phenomena. Psychological Bulletin, 91, 3-26.

Braginsky, B. M., Braginsky, D. D., & Ring, K. (1969). Methods of madness: The mental hospital as a last resort. New York: Holt, Rinehart & Winston.

Buss, A. H., & Briggs, S. (1984). Drama and the self in social interaction. Journal of Personality and Social Psychology, 47, 1310-1324. Gergen, K. J. (1968). Personal consistency and the presentation of self. In C. Gordon & K. J. Gergen (Eds.), The self in social interaction (Vol. 1, pp. 299-308). New York: Wiley.

Gergen, K. J., & Taylor, M. G. (1969). Social expectancy and self-presentation in a status hierarchy. Journal of Experimental Social Psychology, 5, 79-92.

Goffman, E. (1959). The moral career of the mental patient. Psychiatry, 22(2), 123-142.

• Goffman, E. (1963). Embarrassment and social organization.

Goffman, E. (1978). The presentation of self in everyday life (Vol. 21). London: Harmondsworth.

Goffman, E. (2002). The presentation of self in everyday life. 1959. Garden City, NY, 259.

Martey, R. M., & Consalvo, M. (2011). Performing the looking-glass self: Avatar appearance and group identity in Second Life. Popular Communication, 9 (3), 165-180.

Jones E E (1964) Ingratiation. Appleton-Century-Crofts, New York.

Jones, E. E., & Pittman, T. S. (1982). Toward a general theory of strategic self-presentation. Psychological perspectives on the self, 1(1), 231-262.

Leary M R (1995) Self-presentation: Impression Management and Interpersonal Behaior. Westview Press, Boulder, CO.

Leary, M. R.. Impression Management, Psychology of, in Smelser, N. J., & Baltes, P. B. (Eds.). (2001). International encyclopedia of the social & behavioral sciences (Vol. 11). Amsterdam: Elsevier.

Leary, M. R., & Kowalski, R. M. (1990). Impression management: A literature review and two-component model. Psychological bulletin, 107(1), 34.

Leary M R, Tchvidjian L R, Kraxberger B E 1994 Self-presentation may be hazardous to your health. Health Psychology 13: 461–70.

Ogilvie, D. M. (1987). The undesired self: A neglected variable in personality research. Journal of Personality and Social Psychology, 52, 379-385.

• Schlenker, B. R. (1980). Impression management (Vol. 222). Monterey, CA: Brooks/Cole.

Schlenker, B. R. (1985). Identity and self-identification. In B. R. Schlenker (Ed.), The self and social life (pp. 65-99). New York: McGraw-Hill.

Schlenker, B. R., & Leary, M. R. (1982). Social anxiety and self-presentation: A conceptualization model. Psychological bulletin, 92(3), 641.

Tedeschi, J. T, Smith, R. B., Ill, & Brown, R. C., Jr. (1974). A reinterpretation of research on aggression. Psychological Bulletin, 81, 540- 563.

Tseëlon, E. (1992). Is the presented self sincere? Goffman, impression management and the postmodern self. Theory, culture & society, 9(2), 115-128.

Tunnell, G. (1984). The discrepancy between private and public selves: Public self-consciousness and its correlates. Journal of Personality Assessment, 48, 549-555.

Further Information

• Solomon, J. F., Solomon, A., Joseph, N. L., & Norton, S. D. (2013). Impression management, myth creation and fabrication in private social and environmental reporting: Insights from Erving Goffman. Accounting, organizations and society, 38(3), 195-213.
• Gardner, W. L., & Martinko, M. J. (1988). Impression management in organizations. Journal of management, 14(2), 321-338.
• Scheff, T. J. (2005). Looking‐Glass self: Goffman as symbolic interactionist. Symbolic interaction, 28(2), 147-166.

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IResearchNet

Self-Presentation

Self-presentation definition.

Self-presentation refers to how people attempt to present themselves to control or shape how others (called the audience) view them. It involves expressing oneself and behaving in ways that create a desired impression. Self-presentation is part of a broader set of behaviors called impression management. Impression management refers to the controlled presentation of information about all sorts of things, including information about other people or events. Self-presentation refers specifically to information about the self.

Self-Presentation History and Modern Usage

Early work on impression management focused on its manipulative, inauthentic uses that might typify a used car salesperson who lies to sell a car, or someone at a job interview who embellishes accomplishments to get a job. However, researchers now think of self-presentation more broadly as a pervasive aspect of life. Although some aspects of self-presentation are deliberate and effortful (and at times deceitful), other aspects are automatic and done with little or no conscious thought. For example, a woman may interact with many people during the day and may make different impressions on each person. When she starts her day at her apartment, she chats with her roommates and cleans up after breakfast, thereby presenting the image of being a good friend and responsible roommate. During classes, she responds to her professor’s questions and carefully takes notes, presenting the image of being a good student. Later that day, she calls her parents and tells them about her classes and other activities (although likely leaving out information about some activities), presenting the image of being a loving and responsible daughter. That night, she might go to a party or dancing with friends, presenting the image of being fun and easygoing. Although some aspects of these self-presentations may be deliberate and conscious, other aspects are not. For example, chatting with her roommates and cleaning up after breakfast may be habitual behaviors that are done with little conscious thought. Likewise, she may automatically hold the door open for an acquaintance or buy a cup of coffee for a friend. These behaviors, although perhaps not done consciously or with self-presentation in mind, nevertheless convey an image of the self to others.

Although people have the ability to present images that are false, self-presentations are often genuine; they reflect an attempt by the person to have others perceive him or her accurately, or at least consistent with how the person perceives himself or herself. Self-presentations can vary as a function of the audience; people present different aspects of themselves to different audiences or under different conditions. A man likely presents different aspects of himself to his close friends than he does to his elderly grandmother, and a woman may present a different image to her spouse than she does to her employer. This is not to say that these different images are false. Rather, they represent different aspects of the self. The self is much like a gem with multiple facets. The gem likely appears differently depending on the angle at which it is viewed. However, the various appearances are all genuine. Even if people present a self-image that they know to be false, they may begin to internalize the self-image and thereby eventually come to believe the self-pres

entation. For example, a man may initially present an image of being a good student without believing it to be genuine, but after attending all his classes for several weeks, visiting the professor during office hours, and asking questions during class, he may come to see himself as truly being a good student. This internalization process is most likely to occur when people make a public commitment to the self-image, when the behavior is at least somewhat consistent with their self-image, and when they receive positive feedback or other rewards for presenting the self-image.

Self-presentation is often directed to external audiences such as friends, lovers, employers, teachers, children, and even strangers. Self-presentation is more likely to be conscious when the presenter depends on the audience for some reward, expects to interact with the audience in the future, wants something from the audience, or values the audience’s approval. Yet self-presentation extends beyond audiences that are physically present to imagined audiences, and these imagined audiences can have distinct effects on behavior. A young man at a party might suddenly think about his parents and change his behavior from rambunctious to reserved. People sometimes even make self-presentations only for themselves. For instance, people want to claim certain identities, such as being fun, intelligent, kind, moral, and they may behave in line with these identities even in private.

Self-Presentation Goals

Self-presentation is inherently goal-directed; people present certain images because they benefit from the images in some way. The most obvious benefits are interpersonal, arising from getting others to do what one wants. A job candidate may convey an image of being hardworking and dependable to get a job; a salesperson may convey an image of being trustworthy and honest to achieve a sale. People may also benefit from their self-presentations by gaining respect, power, liking, or other desirable social rewards. Finally, people make certain impressions on others to maintain a sense of who they are, or their self-concept. For example, a man who wants to think of himself as a voracious reader might join a book club or volunteer at a library, or a woman who wishes to perceive herself as generous may contribute lavishly to a charitable cause. Even when there are few or no obvious benefits of a particular self-presentation, people may simply present an image that is consistent with the way they like to think about themselves, or at least the way they are accustomed to thinking about themselves.

Much of self-presentation is directed toward achieving one of two desirable images. First, people want to appear likeable. People like others who are attractive, interesting, and fun to be with. Thus, a sizable proportion of self-presentation revolves around developing, maintaining, and enhancing appearance and conveying and emphasizing characteristics that others desire, admire, and enjoy. Second, people want to appear competent. People like others who are skilled and able, and thus another sizable proportion of self-presentation revolves around conveying an image of competence. Yet, self-presentation is not so much about presenting desirable images as it is about presenting desired images, and some desired images are not necessarily desirable. For example, schoolyard bullies may present an image of being dangerous or intimidating to gain or maintain power over others. Some people present themselves as weak or infirmed (or exaggerate their weaknesses) to gain help from others. For instance, a member of a group project may display incompetence in the hope that other members will do more of the work, or a child may exaggerate illness to avoid going to school.

Self-Presentation Avenues

People self-present in a variety of ways. Perhaps most obviously, people self-present in what they say. These verbalizations can be direct claims of a particular image, such as when a person claims to be altruistic. They also can be indirect, such as when a person discloses personal behaviors or standards (e.g., “I volunteer at a hospital”). Other verbal presentations emerge when people express attitudes or beliefs. Divulging that one enjoys backpacking through Europe conveys the image that one is a world-traveler. Second, people self-present nonverbally in their physical appearance, body language, and other behavior. Smiling, eye contact, and nods of agreement can convey a wealth of information. Third, people self-present through the props they surround themselves with and through their associations. Driving an expensive car or flying first class conveys an image of having wealth, whereas an array of diplomas and certificates on one’s office walls conveys an image of education and expertise. Likewise, people judge others based on their associations. For example, being in the company of politicians or movie stars conveys an image of importance, and not surprisingly, many people display photographs of themselves with famous people. In a similar vein, high school students concerned with their status are often careful about which classmates they are seen and not seen with publicly. Being seen by others in the company of someone from a member of a disreputable group can raise questions about one’s own social standing.

Self-Presentation Pitfalls

Self-presentation is most successful when the image presented is consistent with what the audience thinks or knows to be true. The more the image presented differs from the image believed or anticipated by the audience, the less willing the audience will be to accept the image. For example, the lower a student’s grade is on the first exam, the more difficulty he or she will have in convincing a professor that he or she will earn an A on the next exam. Self-presentations are constrained by audience knowledge. The more the audience knows about a person, the less freedom the person has in claiming a particular identity. An audience that knows very little about a person will be more accepting of whatever identity the person conveys, whereas an audience that knows a great deal about a person will be less accepting.

People engaging in self-presentation sometimes encounter difficulties that undermine their ability to convey a desired image. First, people occasionally encounter the multiple audience problem, in which they must simultaneously present two conflicting images. For example, a student while walking with friends who know only her rebellious, impetuous side may run into her professor who knows only her serious, conscientious side. The student faces the dilemma of conveying the conflicting images of rebellious friend and serious student. When both audiences are present, the student must try to behave in a way that is consistent with how her friends view her, but also in a way that is consistent with how her professor views her. Second, people occasionally encounter challenges to their self-presentations. The audience may not believe the image the person presents. Challenges are most likely to arise when people are managing impressions through self-descriptions and the self-descriptions are inconsistent with other evidence. For example, a man who claims to be good driver faces a self-presentational dilemma if he is ticketed or gets in an automobile accident. Third, self-presentations can fail when people lack the cognitive resources to present effectively because, for example, they are tired, anxious, or distracted. For instance, a woman may yawn uncontrollably or reflexively check her watch while talking to a boring classmate, unintentionally conveying an image of disinterest.

Some of the most important images for people to convey are also the hardest. As noted earlier, among the most important images people want to communicate are likeability and competence. Perhaps because these images are so important and are often rewarded, audiences may be skeptical of accepting direct claims of likeability and competence from presenters, thinking that the person is seeking personal gain. Thus, people must resort to indirect routes to create these images, and the indirect routes can be misinterpreted. For example, the student who sits in the front row of the class and asks a lot of questions may be trying to project an image of being a competent student but may be perceived negatively as a teacher’s pet by fellow students.

Finally, there is a dark side to self-presentation. In some instances, the priority people place on their appearances or images can threaten their health. People who excessively tan are putting a higher priority on their appearance (e.g., being tan) than on their health (e.g., taking precautions to avoid skin cancer). Similarly, although condoms help protect against sexually transmitted diseases and unwanted pregnancy, self-presentational concerns may dissuade partners or potential partners from discussing, carrying, or using condoms. Women may fear that carrying condoms makes them seem promiscuous or easy, whereas men may fear that carrying condoms makes them seem presumptuous, as if they are expecting to have sex. Self-presentational concerns may also influence interactions with health care providers and may lead people to delay or avoid embarrassing medical tests and procedures or treatments for conditions that are embarrassing. For example, people may be reluctant to seek tests or treatment for sexually transmitted diseases, loss of bladder control, mental disorders, mental decline, or other conditions associated with weakness or incompetence. Finally, concerns with social acceptance may prompt young people to engage in risky behaviors such as excessive alcohol consumption, sexual promiscuity, or juvenile delinquency.

References:

• Jones, E. E., Pittman, T. S. (1982). Toward a general theory of strategic self-presentation. In J. Suls (Ed.), Psychological perspectives on the self (Vol. 1, pp. 231-260). Hillsdale, NJ: Erlbaum.
• Leary, M. R. (1996). Self-presentation: Impression management and interpersonal behavior. Boulder, CO: Westview Press.
• Leary, M. R., Tchividjian, L. R., & Kraxberger, B. E. (1994). Self-presentation can be hazardous to your health: Impression management and health risk. Health Psychology, 13, 461-470.
• Schlenker, B. R. (1980). Impression management: The self-concept, social identity, and interpersonal relations. Monterey, CA: Brooks/Cole.

The Art of Self Presentation: Impression Management and Self-Identity

Table of Contents

Have you ever considered how the simple act of introducing yourself at a party, or the way you dress for a job interview, can be a strategic move? Behind these seemingly mundane actions lies a complex process we all engage in, known as self\-presentation . Self-presentation, or impression management , is not just about vanity or a superficial attempt to be liked. It’s a fundamental aspect of human interaction, deeply rooted in psychology and sociology. Let’s dive into the nuances of how we present ourselves to the world and the motives that drive us to manage impressions.

Understanding self-presentation

Self-presentation is the process by which individuals attempt to control the impressions others form of them. It’s a performance where the stage is everyday life, and the audience is the people around us. We employ a variety of verbal, nonverbal, and stylistic cues to craft an image that serves our goals. Whether it’s the confidence in our voice during a presentation, the firmness of our handshake, or the meticulous choice of attire for an event, each element is a deliberate choice in the art of self-presentation.

Verbal cues

• Language and tone: The words we choose and the tone we adopt can convey authority, warmth, intelligence, or humility.
• Storytelling: Narratives about our experiences and achievements can shape how others see us.

Non verbal cues

• Body language: Posture, gestures, and facial expressions communicate emotions and attitudes without words.
• Eye contact: Maintaining or avoiding eye contact can signal confidence, respect, or evasion.

Stylistic cues

• Dress and grooming: How we dress and groom ourselves can signal our social status, professionalism, or group affiliations.
• Accessories and props: Objects we carry or display can be symbols of our identity or status.

The motives behind self-presentation

Why do we go to such lengths to manage how others perceive us? There are two primary drivers: instrumental and expressive motives . Instrumental motives are goal-directed. We present ourselves in a certain way to achieve specific outcomes, such as gaining favor, avoiding conflict, or securing a promotion. On the other hand, expressive motives are about self-expression and identity. We manage impressions to convey who we believe we are and to maintain a consistent self-image.

Instrumental motives

• Influence: We may present ourselves as competent or likable to sway others to our point of view or to get them to do something for us.
• Obtaining rewards: A well-managed impression can lead to tangible benefits like job offers, social connections, or recognition.

Expressive motives

• Self-identity: Through self-presentation, we affirm and communicate our values, beliefs, and unique personality traits.
• Group identity: We may also use self-presentation to identify with a particular social group, aligning ourselves with its norms and values.

Maintaining consistency in self-presentation

The key to effective self-presentation is consistency. Inconsistencies between our words and actions can lead to a loss of credibility and trust. For instance, if you profess a commitment to environmental causes but are seen littering, this discrepancy can tarnish your image. Such inconsistencies can also lead to cognitive dissonance , a psychological state where we experience discomfort due to conflicting beliefs or behaviors. To resolve this discomfort, we may adjust our attitudes or behaviors to align with the image we wish to project.

Aligning actions and words

• Consistent messaging: Ensure that what you say matches what you do. This builds trust and authenticity in your image.
• Behavioral adjustments: Sometimes, to maintain consistency in our self-presentation, we may change our behavior to align with the impressions we’ve created.

Dealing with cognitive dissonance

• Awareness: Recognize when your actions do not match your expressed attitudes or the identity you’re trying to convey.
• Adjustment: Alter your behaviors or attitudes to reduce the dissonance and create a coherent self-image.

Self-presentation in the digital age

As we navigate the digital world, self-presentation has taken on new dimensions. Social media platforms have become stages where we curate images of ourselves through photos, status updates, and interactions. The line between public and private selves blurs as we manage impressions for a potentially global audience. This digital self\-presentation comes with its own challenges and opportunities for expression and influence.

Creating a digital identity

• Curated content: We carefully select which parts of our lives to share online, often emphasizing positive and flattering aspects to craft an idealized self-image.
• Feedback loops: Likes, comments, and shares provide immediate feedback, influencing future self-presentation choices.

Navigating the pitfalls

• Authenticity vs. curation: Striking a balance between presenting an ideal self and remaining authentic is a challenge in the digital world.
• Privacy concerns: Deciding how much personal information to share online is a critical aspect of digital self-presentation.

Self-presentation is a crucial part of human interaction, deeply intertwined with our social world and our sense of self. Whether we’re aware of it or not, we’re all engaged in impression management, both offline and online. By understanding the motives and methods behind self-presentation, we can navigate social situations more effectively and authentically. It’s a delicate dance of influence and expression, where the ultimate goal is to present a self that aligns with our identity and aspirations.

What do you think? How do you manage your self-presentation in different social settings? Have you ever experienced cognitive dissonance due to misalignment between your actions and the image you wanted to project?

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Social Psychology

1 Definition, Concept and Research Methods in Social Psychology

• Definition and Concept of Social Psychology
• Research Methods in Social Psychology
• Experimental Methods
• Non-Experimental Methods
• Other Research Methods
• Research Ethics

2 Historical Perspective of Social Psychology, Social Psychology and Other Related Disciplines

• Historical Perspective
• Landmarks in the History of Social Psychology
• Social Psychology and Other Related Disciplines
• Significance of Social Psychology Today

3 Social and Person Perception – Definition, Description and Functional Factors

• Social Cognition – Description and Nature
• Social Perception – Definition
• Understanding Temporary States
• Understanding of the Most Permanent or Lasting Characteristics – Attributions
• Impression Formation
• Implicit Personality Theory
• Person Perception
• Social Categorisation

4 Cognitive Basis and Dynamics of Social Perception and Person Perception

• Cognitive and Motivational Basis of Social and Person Perception
• Bias in Attribution
• Role of Emotions and Motivation in Information Processing
• Motivated Person Perception
• Effect of Cognitive and Emotional States

5 Definition, Concept, Description, Characteristic of Attitude

• Defining Attitudes
• Attitudes, Values, and Beliefs
• Formation of Attitudes
• Functions of Attitudes

6 Components of Attitude

• ABCs of Attitudes
• Properties of Attitudes

7 Predicting Behaviour from Attitude

• Relationship between Attitude and Behaviour
• Attitudes Predict Behaviour
• Attitudes Determine Behaviour?
• Behaviour Determine Attitudes

8 Effecting Attitudinal Change and Cognitive Dissonance Theory, Compliance of Self-perception Theory, Self-affirmation

• Self Presentation
• Cognitive Dissonance
• Self Perception
• Self Affirmation

9 Introduction to Groups- Definition, Characteristics and Types of Groups

• Groups-Definition Meaning and Concepts
• Characteristics Features of Group
• Types of Group
• The Role of Groups

10 Group Process- Social Facilitation, Social Loafing, Group Interaction, Group Polarization and Group Mind

• Social Facilitation
• Social Loafing
• Group Interaction
• Group Polarization

11 Group Behaviour- Influence of Norms, Status and Roles; Introduction to Crowd Behavioural Theory, Crowd Psychology (Classical and Convergence Theories)

• Human Behaviour in Groups
• Influence of Norms Status and Roles
• Crowd Behavioural Theory
• Crowd Psychology

12 Crowd Psychology- Collective Consciousness and Collective Hysteria

• Crowd: Definition and Characteristics
• Crowd Psychology: Definition and Characteristics
• Collective Behaviour
• Collective Hysteria

13 Definition of Norms, Social Norms, Need and Characteristics Features of Norms

• Meaning of Norms
• Types of Norms
• Violation of Social Norms
• Need and Importance of Social Norms
• Characteristic Features of Social Norms

14 Norm Formation, Factors Influencing Norms, Enforcement of Norms, Norm Formation and Social Conformity

• Norm Formation
• Factors Influencing Norm Formation
• Enforcement of Norms
• Social Conformity

15 Autokinetic Experiment in Norm Formation

• Autokinetic Effect
• Sherif’s Experiment
• Salient Features of Sherif’s Autokinetic Experiments
• Critical Appraisal
• Related Latest Research on Norm Formation

16 Norms and Conformity- Asch’s Line of Length Experiments

• Solomon E. Asch – A Leading Social Psychologist
• Line and Length Experiments
• Alternatives Available with Probable Consequences
• Explanation of the Yielding Behaviour
• Variants in Asch’s Experiments
• Salient Features
• Related Research on Asch’s Findings

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Self-Presentation Theory

Self-Presentation Theory: Understanding the Art of Impression Management

In the grand theater of life, where every social interaction is a stage and we are both the actors and the audience, self-presentation theory takes center stage. It whispers the secrets of our performances, the subtle art of crafting personas, and the intricate dance between authenticity and impression. As we pull back the curtain on this psychological narrative, we delve into the depths of human behavior, exploring how the masks we wear and the roles we play are not merely acts of deception but profound expressions of our deepest desires to connect, belong, and be understood in the ever-unfolding drama of existence.

Self-presentation theory, originating from the field of social psychology, delves into the intricate ways individuals strategically convey and portray their desired image to others. This theory explores the underlying motivations and cognitive processes governing how people present themselves in social situations, aiming to understand the dynamics of impression management.

Key Definition:

Self-presentation theory refers to the behavior and strategies individuals use to shape the perceptions that others form about them. This theory suggests that individuals strive to convey a favorable impression to others by managing their public image. It encompasses various aspects such as impression management, identity, and social interaction, and is often associated with social psychology and communication studies. According to this theory, individuals may engage in behaviors such as self-disclosure, performance, and conformity to influence how others perceive them.

Origins and Development

The concept of self-presentation theory was initially formulated by sociologist Erving Goffman, in his seminal work The Presentation of Self in Everyday Life , originally published in 1956. Goffman’s was first to create a specific theory concerning self-presentation, laying the foundation for what is now commonly referred to as impression management. His book became widely known after its publication in the United States in 1959.

Goffman’s theory draws from the imagery of theater to portray the importance of human social interaction. He proposed that in social interactions, individuals perform much like actors on a stage, managing the impressions others form of them by controlling information in various ways. This process involves a “front” where the individual presents themselves in a certain manner, and a “back” where they can step out of their role.

His work has been influential in sociology, social psychology, and anthropology, as it was the first to treat face-to-face interaction as a subject of sociological study. Goffman’s dramaturgical analysis observes a connection between the kinds of acts people put on in their daily life and theatrical performances. The theory has had a lasting impact on our understanding of social behavior and continues to be a significant reference point in studies of social interaction.

Impression Management Strategies

Much of Goffman’s early work suggests that “avoidance of shame is an important, indeed a crucial, motive in virtually all social behavior.” Goffman posits that impression management is typically a greater motivation than rational and instrumental goals. Thomas J. Scheff explains that “one tries to control the impression one makes on others, even others who are not significant to one’s life” ( Scheff, 1997. Kindle location: 4,106 ).

Self-presentation theory encompasses a spectrum of strategies employed by individuals to shape others’ perceptions of them. Impression management strategies in social interaction theory are the various techniques individuals use to influence how others perceive them. Individuals employ these strategies to present themselves in a favorable light. The motivation is to achieve specific goals or maintain certain relationships. Here are some key impression management strategies:

• Self-Promotion : Highlighting one’s own positive qualities, achievements, and skills to be seen as competent and capable.
• Ingratiation : Using flattery or praise to make oneself likable to others, often to gain their favor or approval.
• Exemplification : Demonstrating one’s own moral integrity or dedication to elicit respect and admiration from others.
• Intimidation : Projecting a sense of power or threat to influence others to comply with one’s wishes.
• Supplication : Presenting oneself as weak or needy to elicit sympathy or assistance from others.

These strategies can be assertive, involving active attempts to shape one’s image, or defensive, aimed at protecting one’s image. The choice of strategy depends on the individual’s goals, the context of the interaction, and the nature of the relationship.

The Game of Presentation

In many ways, self-presentation opposes other psychology concepts such as authenticity. We adapt to ur environments, and present ourselves accordingly. We act much different at grandma’s house than we do when out drinking with our friends. Perhaps, authenticity is context dependent. However, we can present ourselves differently in different situations without violating core self-values. The presentations may differ but the self remains unchanged.

Carl Jung mused in reflection of his childhood interactions with his friends that, “I found that they alienated me from myself. When I was with them I became different from the way I was at home.” He continues, “it seemed to me that the change in myself was due to the influence of my schoolfellows, who somehow misled me or compelled me to be different from what I thought I was” ( Jung, 2011 ).

Jonathan Haidt suggests that it is merely game. He wrote, “to win at this game you must present your best possible self to others. You must appear virtuous, whether or not you are, and you must gain the benefits of cooperation whether or not you deserve them.” He continues to warn “but everyone else is playing the same game, so you must also play defense—you must be wary of others’ self-presentations, and of their efforts to claim more for themselves than they deserve” ( Haidt, 2003. Kindle location: 1,361 ).

Healthy and Unhealthy Modes of Self-Presentation

We all self-present, creating images that fit the context. While seeking a partner, we self-present a person who is worthy of investing time in. Only in time, do some of these masks begin to fade. Impression management is essential to build new relationships, get the job, and prevent social rejection. Mahzarin R, Banaji and Anthony G. Greenwald wrote, “honesty may be an overrated virtue. If you decided to report all of your flaws to friends and to apply a similar standard of total honesty when talking to others about their shortcomings, you might soon find that you no longer have friends.” they continue, “our daily social lives demand, and generally receive, repeated lubrication with a certain amount of untruthfulness, which keeps the gears of social interaction meshing smoothly” ( Banaji & Greenwald, 2016, pp. 28-29 ).

However, this healthy practice morphs into something sinister when the presented self has nothing to do with the real self. Daniel Goleman refers to individuals that engage in unhealthy deceitful presentations as social chameleons. He wrote, “the social chameleon will seem to be whatever those he is with seem to want. The sign that someone falls into this pattern…is that they make an excellent impression, yet have few stable or satisfying intimate relationships” ( Golman, 2011. Kindle location: 2,519 ).

Goleman explains that “a more healthy pattern, of course, is to balance being true to oneself with social skills, using them with integrity.” He adds, “social chameleons, though, don’t mind in the least saying one thing and doing another, if that will win them social approval” ( Goleman, 2011. Kindle location: 2,523 ).

Situational Influences

The application of self-presentation strategies is contingent upon the social context and the specific goals an individual pursues. In professional settings, individuals may engage in self-promotion to advance their careers, while in personal relationships, they might prioritize authenticity and sincerity. The ubiquity of social media further complicates self-presentation, as individuals navigate the curation of online personas and the management of digital identities.

In the professional realm, the strategic presentation of oneself can play a crucial role in career development and success. This may involve showcasing one’s achievements, skills, and expertise to stand out in a competitive environment. However, it’s important to strike a balance between self-promotion and humility to maintain credibility and foster positive professional relationships.

On the other hand, personal relationships often thrive on genuine connections and authenticity. In these contexts, individuals may choose to present themselves in a sincere manner, emphasizing vulnerability and openness to establish meaningful connections with others. While occasional self-promotion may still occur, the emphasis is more on building trust and rapport.

Social Media and Self-Presentation

The rise of social media has introduced a new layer of complexity to self-presentation. Platforms like Facebook, Instagram, and LinkedIn offer opportunities for individuals to craft their virtual identities. This process involves selective sharing of information, curation of posts and images, and the management of online interactions. The challenge lies in maintaining a balance between projecting an aspirational image and staying true to one’s authentic self in the digital sphere.

In Goffman’s lengthy comparison between actors and audience suggests that anyone could perform, presenting a certain image. However, he points out that if the actor is a known criminal the audience would not be able to accept their performance, knowing it is a fraud. The actor may enjoy success by going on the road, performing to audiences that are not aware of the actor’s criminal past ( Goffman, 1956, p. 223 ). The internet allows the individual with a shady past to bring their show on the road to an unsuspecting audience who can buy their deceitful performance.

Navigating these diverse self-presentation strategies requires individuals to be mindful of the specific social contexts and their underlying goals. Whether it’s in the professional arena or personal relationships, the nuanced art of self-presentation continues to evolve in the digital age, shaping how individuals perceive and position themselves in the world.

Self-Presentation and Emotional Labor

The intersection of self-presentation theory with emotional labor is a topic of significant interest. Emotional labor pertains to the management of one’s emotions to meet the demands of a particular role or job. Individuals often engage in self-presentation to display appropriate emotions in various settings, leading to a convergence between impression management and emotional regulation. One of the key aspects of this intersection is the impact it has on employee well-being.

Research has shown that the need to regulate emotions in the workplace can lead to emotional exhaustion and burnout. Additionally, there are important implications for organizations, as they have a vested interest in understanding and managing the emotional labor of their employees. Effective programs may enhance employee well-being and improve the quality of service provided to customers. Moreover, the intersection of self-presentation and emotional labor can also be examined through the lens of gender and cultural differences. These examination may highlight the complexities and nuances of this phenomenon in diverse contexts. Understanding this intersection is crucial for creating supportive work environments and fostering healthy, sustainable emotional practices.

See Emotional Labor for more on this topic

Implications and Future Directions

Understanding self-presentation theory has widespread implications, spanning from interpersonal relationships to organizational dynamics. By acknowledging the nuanced strategies individuals employ to shape perceptions, psychologists and practitioners can better grasp human behavior in diverse contexts. Future research may delve into the interplay between self-presentation and cultural factors. In addition, further research may cast light on the psychological effects of sustained impression management on individuals’ well-being.

As individuals, we can understand that we, as well as others, use impression management. Before investing significant resources, we would be wise to try to unmask the presenter and make a decision based on reality rather than expertely presented deceptions.

A List of Practical Implications

Understanding the concepts related to self-presentation theory, such as impression management, self-concept, and social identity, has several practical implications in everyday life:

• Enhanced Social Interactions : By being aware of how we present ourselves, we can navigate social situations more effectively, tailoring our behavior to suit different contexts and relationships.
• Improved Professional Relationships : In the workplace, understanding self-presentation can help in managing professional personas, leading to better workplace dynamics and career advancement.
• Personal Development : Recognizing the strategies we use for impression management can lead to greater self-awareness and personal growth, as we align our external presentation with our internal values.
• Conflict Resolution : Awareness of self-presentation strategies can aid in resolving conflicts by understanding the motivations behind others’ behaviors and addressing the underlying issues.
• Mental Health : Understanding the effort involved in emotional labor and impression management can help in identifying when these efforts are leading to stress or burnout, prompting us to seek support or make changes.
• Authentic Relationships : By balancing self-presentation with authenticity, we can foster deeper and more genuine connections with others.
• Cultural Competence : Recognizing the role of social identity in self-presentation can enhance our sensitivity to cultural differences and improve cross-cultural communication.

Overall, these concepts can empower us to be more intentional in our interactions, leading to more fulfilling and effective communication in our personal and professional lives.

Associated Psychological Concepts to Self-Presentation Theory

Self-presentation theory is intricately connected to a variety of psychological concepts that help explain the behaviors and motivations behind how individuals present themselves to others. Here are some related concepts:

• Self-Concept : This refers to how people perceive themselves and their awareness of who they are. Self-presentation is often a reflection of one’s self-concept, as individuals attempt to project an image that aligns with their self-perception.
• Impression Management : This is the process by which individuals attempt to control the impressions others form of them. It involves a variety of strategies to influence others’ perceptions in a way that is favorable to the individual.
• Social Identity : The part of an individual’s self-concept derived from their membership in social groups. Self-presentation can be used to highlight certain aspects of one’s social identity.
• Cognitive Dissonance : This occurs when there is a discrepancy between one’s beliefs and behaviors. Self-presentation strategies may be employed to reduce cognitive dissonance by aligning one’s outward behavior with internal beliefs.
• Role Theory : Suggests that individuals behave in ways that align with the expectations of the social roles they occupy. Self-presentation can be seen as performing the appropriate role in a given context.
• Self-Es teem : The value one places on oneself. Self-presentation can be a means to enhance or protect one’s self-esteem by controlling how others view them.
• Self-Efficacy : One’s belief in their ability to succeed. Through self-presentation, individuals may seek to project confidence and competence to others, thereby reinforcing their own sense of self-efficacy.

These concepts are interrelated and contribute to the understanding of self-presentation theory as a whole, providing insight into the complex nature of social interactions and the motivations behind individuals’ efforts to influence how they are perceived by others.

A Few Words by Psychology Fanatic

In essence, self-presentation theory captures the multifaceted nature of human interaction, shedding light on the conscious and subconscious processes governing how individuals present themselves in the social arena. By unraveling the intricacies of impression management, researchers continue to unveil the complexities of human behavior and the underlying motivations that propel our interactions with others.

Last Update: April 29, 2024

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References:

Goffman, Erving (1956/ 2021 ). The Presentation of Self in Everyday Life. Anchor

Goleman, Daniel ( 2005 ). Emotional Intelligence: Why It Can Matter More Than IQ. Bantam Books . Read on Kindle Books.

Haidt, Jonathan ( 2003 ). The Happiness Hypothesis: Finding Modern Truth in Ancient Wisdom. Basic Books ; 1st edition.

Jung, Carl Gustav (1961/ 2011 ). Memories, Dreams, Reflections. Vintage ; Reissue edition.

Banaji, Mahzarin R.; Greenwald, Anthony G. ( 2016 ). Blindspot: Hidden Biases of Good People.  Bantam ; Reprint edition.

Scheff, Thomas J. ( 1997 ). Shame in Social Theory. Editors Lansky, M. R. and Morrison, A. P. In The Widening Scope of Shame. ​ Routledge ; 1st edition.

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Please visit Psychology Fanatic’s vast selection of articles , definitions and database of referenced books .

* Many of the quotes from books come books I have read cover to cover. I created an extensive library of notes from these books. I make reference to these books when using them to support or add to an article topic. Most of these books I read on a kindle reader. The Kindle location references seen through Psychology Fanatic is how kindle notes saves my highlights.

The peer reviewed article references mostly come from Deepdyve . This is the periodical database that I have subscribe to for nearly a decade. Over the last couple of years, I have added a DOI reference to cited articles for the reader’s convenience and reference.

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Impression management: Developing your self-presentation skills

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What is impression management?

Examples of impression management, the theory behind impression management, impression management in the workplace, 7 impression management techniques, noticing the practice of impression management.

How much is a first impression worth?

We all know the value of a strong first impression, but not many of us know how to strategically go about creating one . Instead, we tend to cultivate two different personas. There’s our relaxed self, when we don’t feel like we have to impress. And then there are the times when we’re “on,” and we become deliberate about every word we say and move we make.

Social media has made us even more aware of the power of our personas. And that doesn’t mean that we have to be inauthentic. Understanding impression management can help us emphasize the qualities that we want to shine through and how to be more at ease with others.

Canadian social psychologist, sociologist, and writer Erving Goffman first presented the idea of impression management in the 1950s. In his book, The Presentation of Self in Everyday Life , Goffman uses the idea of theatre as a metaphor for human social interactions.

His theory became known as Goffman's dramaturgical analysis. It provides an interesting contextual framework for understanding human behavior.

Impression management is the sum total of actions we take — both consciously and unconsciously — to influence how others perceive us. We often attempt to manage how people see us to make us more likely to achieve our goals.

People use impression management to align how we’re seen with what we want. In general, we want other people to think of us as confident, likeable, intelligent, capable, interesting, and any number of other positive traits.

We then “adjust” our behavior to exhibit these characteristics to meet a desired goal. This is closely related to the self-presentation theory — and in fact, the two ideas are often used interchangeably.

If you’ve ever seen the musical Chicago, you’re familiar with the idea of impression management.

Our client, Roxie Hart, was an ambitious adulterer — a persona that wouldn’t have made her too sympathetic to the jury during her murder trial. Instead, she and her lawyer carefully curated a set of behaviors, actions, and even a backstory that made her seem more likeable and naive. 

This impression management strategy culminated in the song, “ They Both Reached for the Gun .” Her lawyer, Billy Flynn, stepped in to manage every part of her presentation to the court, emphasizing that Roxie would only have fired a gun in self-defense.

Outside of the Cook County jail, people use impression management strategies in all kinds of ways. Here are some examples you might have experienced in the workplace: 

• A person is walking into a meeting. They’ve had a rough morning and an even rougher commute. But they smile broadly and wave at each person as they walk in, hiding their bad mood and exhaustion. To all watching, they’re happy to be here.
• You’ve been working in your pajamas all day amongst a pile of paperwork and cookie crumbs. Before joining the afternoon Zoom call, you brush your hair, throw on a clean shirt, and dust the crumbs off the sofa.
• A candidate arrives for their job interview several minutes late. “So sorry,” they say breathlessly. “I was here early, but I got sent to the wrong office.”

What’s the point of this duplicity? 

Well, it might not be all that inauthentic . Despite a rough morning, the first person might genuinely be thrilled to be at work — or might be trying to salvage the day. You might be extremely punctual and just ended up in the wrong place. And it’s totally possible you have no idea how those cookies got there.

On both conscious and unconscious levels, we’re aware that in different situations, we need to emphasize different aspects of our personality and behavior. That doesn’t mean that they aren’t true, just that they’re hidden (under a layer of cookie dust). We tend to engage in a constant, quiet self-monitoring that makes us aware of behaviors that don’t align with how we want to be seen. 

Awareness of these internal contradictions is known as cognitive dissonance . It’s the sense of psychological discomfort that we feel when we’re doing something that contradicts our beliefs or values. We typically resolve cognitive dissonance by taking an action that’s better aligned with our beliefs, or by changing our beliefs to justify our behavior.

So in the above examples, we smile, clean up, or apologize because we want to emphasize our good nature, professionalism, and punctuality. We curate these behaviors to try to control the impressions others have of us. 

Over time, the behaviors (and feedback we get based on those behaviors) inform our self-concepts. We begin to believe that we are the face that we’re putting out to the world, and to a large extent we are.

After all, a tree makes a sound if it falls in the forest, even if no one is around to hear it. But it’s hard to understand the impact of the sound — or put it into context — without an audience.

Goffman explained impression management theory using theatre as a metaphor. Our behavior in a given setting is based on three components: motives , self-presentation , and social context .

We adapt our behaviors as a means to an end. We might want to seem more likeable, competent, or attractive. The qualities we decide to emphasize are the ones that we believe are in line with the outcome we want.

If you pay attention to people’s behavior across different settings, you can often guess what they want to accomplish. The behaviors and qualities they “play up” will clue you into the goal. 

Self-presentation

Self-presentation falls into two main categories: actions that are aligned with your self-image, and actions that align with the expectations of the “audience.” When people respond positively to the projected self, it has a positive impact on our self-esteem. 

This effect is multiplied when the desired image feels congruent with the audience’s expectations. In other words, when people feel like they can bring their whole selves to the “performance,” and that self is welcomed and rewarded, they feel great about themselves. In the workplace, these individuals have higher job satisfaction, a sense of belonging , and increased retention.

Social context

Our public image is also closely tied to how we conduct ourselves in social situations. We inform our understanding of acceptable and unacceptable (and by extension, desirable and undesirable) behavior according to context and social norms.

When we’re successful in making the desired impressions on a group, we feel good about our social standing.

Impression management is a very important skill to have in the workplace. It affects your social influence at work, or — in other words — how others perceive you and your company. 

How organizations use impression management

Organizations use it for both internal and external purposes. Internally, companies want to be seen by the industry as a good place to work. They want to appear organized, capable, supportive, and financially stable. Impression management is closely related to company culture. 

Organizations also use impression management for external purposes. This might include communications with clients, partners, or investors. Managing the positive and negative impression a company has on the general public is usually called public relations or marketing.

Impression management in interviews

The classic scenario of impression management in the workplace is the job interview. Candidates and interviewers alike feel compelled to try to look “perfect.” This means coming across as “authentically perfect” — that is, pleasant, competent, and yet not so perfect as to seem disingenuous.  

Interviews also involve quite a bit of self-promotion. Although self-promotion gets a bit of a bad rep, it’s often the best way for a company to find out about a candidate's skills and experience. This kind of self-promotion can help a candidate leave a positive impression on a prospective employer or client.

Note that this is only true when self-promotion is based in honesty. Lying about your skills or competencies doesn’t earn you any ingratiation points.

Interpersonal impression management

Another common use of impression management at work is building relationships with your colleagues. People usually have a work “persona,” which encompasses a range of behaviors, wardrobe choices, and even topics of conversation. 

While we all shift our behavior to suit different contexts, many feel the shift that happens at work acutely. This is because of the pressure and high value placed on social capital at work, which often compounds other issues of belonging. This kind of impression management is called code-switching .

Impression management techniques can be used in a variety of situations, from job interviews to networking events. Even if it happens unconsciously, we tend to match our behavior and techniques to the situation. According to Goffman, there are 7 different types of impression management tactics we use to control how others perceive us: conformity , excuses , acclaim , flattery , self-promotion , favors , and association .

1. Conformity

Conformity means being accepted by a larger group. In order to conform, you have to (implicitly or explicitly) uphold the social norms and expectations of the group.

Group norms are the behaviors that are considered appropriate for a situation or in a particular set of people. For example, if your job may have a business-casual dress code, so cut-off jeans would feel out-of-place.

Excuses are explanations for a negative event given in order to avoid (or lessen) punishment and judgment. There are countless examples of excuses being made — in and out of the workplace. For example, you might hear people blame traffic when they’re late to meetings.  

Generally speaking, you can only count on but so much social favor with excuses and apologies. Once you make an excuse, you’ve given up a little bit of authority in the situations. Do this too often, and you’ll be seen as unreliable or as a perpetual victim .

That being said, traffic, setbacks, and emergencies really do happen. Communicating these changes proactively can go a long way towards building rapport — especially if you show you’re willing to work through it. 

Public recognition of someone’s accomplishments often goes a long way towards building rapport. When you acclaim someone in this way, you applaud them for their skills and success. If your team is recognition-driven, this sentiment will likely inspire others to work hard as well. It can help incentivize specific behaviors.

4. Flattery

Flattery is a technique often used to improve your relationship with someone through compliments. It’s meant to make you seem agreeable, perceptive, and pleasant. After all, who wouldn’t want to spend time with someone who always has something positive to say about them?

As with the other techniques — if not even more so — flattery can easily come across as insincere. Anchor flattering comments in specific praise, and try not to go overboard. It can be helpful to develop self-awareness and ask yourself why you’re piling it on. Are you truly impressed, or are you feeling a little insecure?

5. Self-promotion

Self-promotion is about highlighting your strengths and drawing attention to your achievements. This phenomenon is especially common in business settings, but it’s frequently seen in personal relationships, too. Because it’s self-directed, some worry that “bragging” on themselves will make them less likeable.

You can eliminate a little of this pressure by looking for spaces where talking about yourself isn’t just welcomed, but expected. Social media, job interviews, and professional networking events are great platforms for practicing self-promotion. Curate at least one space where you can own your full range of accomplishments.

Doing a favor for someone, whether in business or in everyday life, shifts the power dynamic of a relationship. It establishes the person doing the favor as “useful,” and may result in the recipient feeling like they owe something to the other party. 

When favors only come with strings attached, people feel manipulated and resentful. When they’re done freely and out of a desire to be helpful, they can build mutual affinity in a relationship.

7. Association

Association means ensuring that any information shared about you, your company, and your partners is truthful and relevant. This is especially important, as being associated with someone means that everyone’s impressions reflect on each other's values and image.

Sometimes, we consciously associate with certain people to promote our self-image. Some people will network with you (and you with others) in hopes of being introduced to a larger network of contacts.

Impression management is the act of managing how other people perceive you. It is a social strategy that we employ in order to make a good impression on others and to control what they think about us. 

The practice of impression management is a common one in modern society. It’s one of the main ways that people try to maintain their social status and establish themselves as a worthy individual. We may not be aware that we’re doing it, but — at any given time — we’re making dozens of decisions that are influenced by what others might think of us.

You can learn how to better manage your own persona, thrive in social situations, and understand the behavior of others by working with a coach. Coaches can help you understand what you need to project more (or less) of to get what you want, and how to align it with your authentic self.

Ready to learn how to improve your influence, both in and out of the workplace? Schedule a demo with a BetterUp coach today.

Understand Yourself Better:

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Allaya Cooks-Campbell

With over 15 years of content experience, Allaya Cooks Campbell has written for outlets such as ScaryMommy, HRzone, and HuffPost. She holds a B.A. in Psychology and is a certified yoga instructor as well as a certified Integrative Wellness & Life Coach. Allaya is passionate about whole-person wellness, yoga, and mental health.

Professional development is for everyone (We’re looking at you)

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Self-Presentation: Our Sense of Self Is Influenced by the Audiences We Have

It is interesting to note that each of the social influences on our sense of self that we have discussed can be harnessed as a way of protecting our self-esteem. The final influence we will explore can also be used strategically to elevate not only our own esteem, but the esteem we have in the eyes of others. Positive self-esteem occurs not only when we do well in our own eyes but also when we feel that we are positively perceived by the other people we care about.

Because it is so important to be seen as competent and productive members of society, people naturally attempt to present themselves to others in a positive light. We attempt to convince others that we are good and worthy people by appearing attractive, strong, intelligent, and likable and by saying positive things to others (Jones & Pittman, 1982; Schlenker, 2003). The tendency to present a positive self-image to others, with the goal of increasing our social status , is known as self-presentation , and it is a basic and natural part of everyday life.

A big question in relation to self-presentation is the extent to which it is an honest versus more strategic, potentially dishonest enterprise. The sociologist Erving Goffman (1959) developed an influential theory of self-presentation and described it as a mainly honest process, where people need to present the parts of themselves required by the social role that they are playing in a given situation. If everyone plays their part according to accepted social scripts and conventions, then the social situation will run smoothly and the participants will avoid embarrassment. Seen in this way, self-presentation is a transparent process, where we are trying to play the part required of us, and we trust that others are doing the same. Other theorists, though, have viewed self-presentation as a more strategic endeavor, which may involve not always portraying ourselves in genuine ways (e.g., Jones & Pittman, 1982). As is often the case with two seemingly opposing perspectives, it is quite likely that both are true in certain situations, depending on the social goals of the actors.

Different self-presentation strategies may be used to create different emotions in other people, and the use of these strategies may be evolutionarily selected because they are successful (Toma, Hancock, & Ellison, 2008). Edward Jones and Thane Pittman (1982) described five self-presentation strategies, each of which is expected to create a resulting emotion in the other person:

• The goal of ingratiation is to create liking by using flattery or charm.
• The goal of intimidation is to create fear by showing that you can be aggressive.
• The goal of exemplification is to create guilt by showing that you are a better person than the other.
• The goal of supplication is to create pity by indicating to others that you are helpless and needy.
• The goal of self-promotion is to create respect by persuading others that you are competent.

No matter who is using it, self-presentation can easily be overdone, and when it is, it backfires. People who overuse the ingratiation technique and who are seen as obviously and strategically trying to get others to like them are often disliked because of this. Have you ever had a slick salesperson obviously try to ingratiate him- or herself with you just so you will buy a particular product, and you end up not liking the person and making a hasty retreat from the premises? People who overuse the exemplification or self-promotion strategies by boasting or bragging, particularly if that boasting does not appear to reflect their true characteristics, may end up being perceived as arrogant and even self-deluded (Wosinska, Dabul, Whetstone-Dion, & Cialdini, 1996). Using intimidation can also often backfire; acting more modestly may be more effective. Again, the point is clear: we may want to self-promote with the goal of getting others to like us, but we must also be careful to consider the point of view of the other person. Being aware of these strategies is not only useful for better understanding how to use them responsibly ourselves, it can also help us to understand that other people’s behaviors may often reflect their self-presentational concerns. This can, in turn, facilitate better empathy for others, particularly when they are exhibiting challenging behaviors (Friedlander & Schwartz, 1985). For instance, perhaps someone’s verbally aggressive behavior toward you is more about that person being afraid rather than about his or her desire to do you harm.

Now that we have explored some of the commonly used self-presentation tactics, let’s look at how they manifest in specific social behaviors. One concrete way to self-promote is to display our positive physical characteristics. A reason that many of us spend money on improving our physical appearance is the desire to look good to others so that they will like us. We can also earn status by collecting expensive possessions such as fancy cars and big houses and by trying to associate with high-status others. Additionally, we may attempt to dominate or intimidate others in social interactions. People who talk more and louder and those who initiate more social interactions are afforded higher status. A businessman who greets others with a strong handshake and a smile, and people who speak out strongly for their opinions in group discussions may be attempting to do so as well. In some cases, people may even resort to aggressive behavior, such as bullying, in attempts to improve their status (Baumeister, Smart, & Boden, 1996).

Self-promotion can also be pursued in our online social behaviors. For example, a study in Taiwan conducted by Wang and Stefanone (2013) used survey methodology to investigate the relationship between personality traits, self-presentation and the use of check-ins on Facebook. Interestingly, narcissism was found to predict scores on a measure of exhibitionistic, self-promoting use of Facebook check-ins, which included items like “I check in so people know that I am with friends,” and “I expect friends to like or leave comments on my check-in status on Facebook.”

Other studies have also found associations between narcissistic traits and self-promotional activity on Facebook. Mehdizadeh (2010), for example, found that narcissistic personality scores were positively correlated with the amount of daily logins on Facebook and the duration of each login. Furthermore, narcissistic traits were related to increased use of self-promotional material in the main photo, view photos, status updates, and notes sections of people’s Facebook pages.

Analysis of the content and language used in Facebook postings has also revealed that they are sometimes used by individuals to self-promote. Bazarova, Taft, Choi, and Cosley (2013) explored self-presentation through language styles used in status updates, wall posts, and private messages from 79 participants. The use of positive emotion words was correlated with self-reported self-presentation concern in status updates. This is consistent with the idea that people share positive experiences with Facebook friends partly as a self-enhancement strategy.

Online self-presentation doesn’t seem to be limited to Facebook usage. There is also evidence that self-promotional concerns are often a part of blogging behaviors, too. Mazur and Kozarian (2010), for example, analyzed the content of adolescents’ blog entries and concluded that a careful concern for self-presentation was more central to their blogging behavior than direct interaction with others. This often seems to apply to micro-blogging sites like Twitter. Marwick and Boyd (2011) found that self-presentational strategies were a consistent part of celebrity tweeting, often deployed by celebrities to maintain their popularity and image.

You might not be surprised to hear that men and women use different approaches to self-presentation. Men are more likely to present themselves in an assertive way, by speaking and interrupting others, by visually focusing on the other person when they are speaking, and by leaning their bodies into the conversation. Women, on the other hand, are more likely to be modest; they tend to create status by laughing and smiling, and by reacting more positively to the statements of others (Dovidio, Brown, Heltman, Ellyson, & Keation, 1988).

These gender differences are probably in large part socially determined as a result of the different reinforcements that men and women receive for using particular self-presentational strategies. For example, self-promoting by speaking out and acting assertively can be more effective for men than it is for women, in part because cross-culturally consistent stereotypes tend to depict assertiveness as more desirable in men than in women. These stereotypes can have very important consequences in the real world. For instance, one of the reasons for the “glass ceiling” existing in some occupations (where women experience discrimination in reaching top positions in organizations) may be attributable to the more negative reactions that their assertive behaviors, necessary for career advancement, receive than those of their male colleagues (Eagly & Carli, 2007).

There are also some cultural differences in the extent to which people use self-presentation strategies in social contexts. For instance, when considering job interviews, Konig, Haftseinsson, Jansen, & Stadelmann (2011) found that individuals from Iceland and Switzerland used less self-presentational behavior than people from the United States. Differences in self-presentation have also been found in job interviews involving individuals from Ghana, Turkey, Norway, and Germany, with the former two groups showing higher impression management scores than the latter two (Bye et al., 2011).

So far we have been talking about self-presentation as it operates in particular situations in the short-term. However, we also engage in longer-term self-presentational projects, where we seek to build particular reputations with particular audiences. Emler & Reicher (1995) describe the unique capacity humans have to know one another by repute and argue that, accordingly, we are often engaged in a process of reputation management , which is a form of long-term self-presentation, where individuals seek to build and sustain specific reputations with important audiences . According to this perspective, our behaviors in current social situations may not only be to serve our self-presentational goals in that moment, but also be based on a consideration of their longer-term repercussions for our reputations. As many politicians, for example, know only too well, a poor decision from their past can come back to haunt them when their reputation is being assessed during a campaign.

The concept of reputation management can be used to help explain a wide variety of social and antisocial behaviors, including corporate branding (Smith, Smith, & Wang, 2010), sociomoral debate (Emler, Tarry, & St. James, 2007), and teenage criminal activity (Lopez-Romero & Romero, 2011). In the last example, it is argued that a lot of teenage antisocial behavior results from a desire to build a reputation for toughness and rebelliousness with like-minded peer audiences (Emler & Reicher, 1995). Similarly, antisocial and self-destructive online actions, like people posting to Facebook their involvement in illegal acts during riots, or individuals engaging in life-threatening activities in Internet crazes like Neknominate, may make more sense if they are considered partly as stemming from a desire to project a particular reputation to specific audiences. Perhaps the perceived social kudos from doing these things outweighs the obvious personal risks in the individuals’ minds at the time.

People often project distinct reputations to different social audiences. For example, adolescents who engage in antisocial activity to build reputations for rebelliousness among their peers will often seek to construct very different reputations when their parents are the audience (Emler & Reicher, 1995). The desire to compartmentalize our reputations and audiences can even spill over into our online behaviors. Wiederhold (2012) found that, with some adolescents’ Facebook friends numbering in the hundreds or thousands, increasing numbers are moving to Twitter in order to reach a more selective audience. One critical trigger for this has been that their parents are now often friends with them on Facebook, creating a need for young people to find a new space where they can build reputations that may not always be parent-friendly (Wiederhold, 2012).

Although the desire to present the self favorably is a natural part of everyday life, both person and situation factors influence the extent to which we do it. For one, we are more likely to self-present in some situations than in others. When we are applying for a job or meeting with others whom we need to impress, we naturally become more attuned to the social aspects of the self, and our self-presentation increases.

There are also individual differences. Some people are naturally better at self-presentation—they enjoy doing it and are good at it—whereas others find self-presentation less desirable or more difficult. An important individual-difference variable known as self-monitoring has been shown in many studies to have a major impact on self-presentation. Self-monitoring refers to the tendency to be both motivated and capable of regulating our behavior to meet the demands of social situations (Gangestad & Snyder, 2000). High self-monitors are particularly good at reading the emotions of others and therefore are better at fitting into social situations—they agree with statements such as “In different situations and with different people, I often act like very different persons,” and “I guess I put on a show to impress or entertain people.” Low self-monitors, on the other hand, generally act on their own attitudes, even when the social situation suggests that they should behave otherwise. Low self-monitors are more likely to agree with statements such as “At parties and social gatherings, I do not attempt to do or say things that others will like,” and “I can only argue for ideas that I already believe.” In short, high self-monitors use self-presentation to try to get other people to like them by behaving in ways that the others find desirable, whereas low self-monitors tend to follow their internal convictions more than the demands of the social situation.

In one experiment that showed the importance of self-monitoring, Cheng and Chartrand (2003) had college students interact individually with another student (actually an experimental confederate) whom they thought they would be working with on an upcoming task. While they were interacting, the confederate subtly touched her own face several times, and the researchers recorded the extent to which the student participant mimicked the confederate by also touching his or her own face.

The situational variable was the status of the confederate. Before the meeting began, and according to random assignment to conditions, the students were told either that they would be the leader and that the other person would be the worker on the upcoming task, or vice versa. The person variable was self-monitoring, and each participant was classified as either high or low on self-monitoring on the basis of his or her responses to the self-monitoring scale.

As you can see in Figure 3.12 , Cheng and Chartrand found an interaction effect: the students who had been classified as high self-monitors were more likely to mimic the behavior of the confederate when she was described as being the leader than when she was described as being the worker, indicating that they were “tuned in” to the social situation and modified their behavior to appear more positively. Although the low self-monitors did mimic the other person, they did not mimic her more when the other was high, versus low, status. This finding is consistent with the idea that the high self-monitors were particularly aware of the other person’s status and attempted to self-present more positively to the high-status leader. The low self-monitors, on the other hand—because they feel less need to impress overall—did not pay much attention to the other person’s status.

High self-monitors imitated more when the person they were interacting with was of higher (versus lower) status. Low self-monitors were not sensitive to the status of the other. Data are from Cheng and Chartrand (2003).

This differential sensitivity to social dynamics between high and low self-monitors suggests that their self-esteem will be affected by different factors. For people who are high in self-monitoring, their self-esteem may be positively impacted when they perceive that their behavior matches the social demands of the situation, and negatively affected when they feel that it does not. In contrast, low self-monitors may experience self-esteem boosts when they see themselves behaving consistently with their internal standards, and feel less self-worth when they feel they are not living up to them (Ickes, Holloway, Stinson, & Hoodenpyle, 2006).

Key Takeaways

• Our self-concepts are affected by others’ appraisals, as demonstrated by concepts including the looking-glass self and self-labeling.
• The self-concept and self-esteem are also often strongly influenced by social comparison. For example, we use social comparison to determine the accuracy and appropriateness of our thoughts, feelings, and behavior.
• When we are able to compare ourselves favorably with others through downward social comparison, we feel good about ourselves. Upward social comparison with others who are better off than we are leads to negative emotions.
• Social identity refers to the positive emotions that we experience as a member of an important social group.
• Normally, our group memberships result in positive feelings, which occur because we perceive our own groups, and thus ourselves, in a positive light.
• Which of our many category identities is most accessible for us will vary from day to day as a function of the particular situation we are in.
• In the face of others’ behaviors, we may enhance our self-esteem by “basking in the reflected glory” of our ingroups or of other people we know.
• If other people’s actions threaten our sense of self according to self-evaluation maintenance theory, we may engage in a variety of strategies aimed at redefining our self-concept and rebuilding our self-esteem.
• The tendency to present a positive self-image to others, with the goal of increasing our social status, is known as self-presentation, and it is a basic and natural part of everyday life. Different self-presentation strategies may be used to create different emotions in other people.
• We often use self-presentation in the longer term, seeking to build and sustain particular reputations with specific social audiences.
• The individual-difference variable of self-monitoring relates to the ability and desire to self-present.

Exercises and Critical Thinking

• Describe some aspects of your self-concept that have been created through social comparison.
• Describe times when you have engaged in downward and upward social comparison and the effects these comparisons have had on your self-esteem. To what extent do your experiences fit with the research evidence here?
• What are your most salient social identities? How do they create positive feelings for you?
• Outline a situation where someone else’s behavior has threatened your self-concept. Which of the strategies outlined in relation to self-evaluation maintenance theory did you engage in to rebuild your self-concept?
• Identify a situation where you basked in the reflected glory of your ingroup’s behavior or peformance. What effect did this have on your self-esteem and why?
• Describe some situations where people you know have used each of the self-presentation strategies that were listed in this section. Which strategies seem to be more and less effective in helping them to achieve their social goals, and why?
• Consider your own level of self-monitoring. Do you think that you are more of a high or a low self-monitor, and why? What do you see as the advantages and disadvantages for you of the level of self-monitoring that you have?

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• 25617 reads
• Authors & Informations
• About the Book
• The History of Social Psychology
• The Person and the Social Situation
• Evolutionary Adaptation and Human Characteristics
• Self-Concern
• Other-Concern
• Social Psychology in the Public Interest
• Social Influence Creates Social Norms
• Different Cultures Have Different Norms Key Takeaways Exercises and Critical Thinking
• Social Cognition: Thinking and Learning about Others
• Social Affect: Feelings about Ourselves and Others
• Social Behavior: Interacting with Others Key Takeaways Exercise and Critical Thinking
• The Importance of Scientific Research
• Measuring Affect, Behavior, and Cognition
• Social Neuroscience: Measuring Social Responses in the Brain
• Observational Research
• The Research Hypothesis
• Correlational Research
• Experimental Research
• Factorial Research Designs
• Deception in Social Psychology Experiments
• Interpreting Research Key Takeaways Exercises and Critical Thinking
• Chapter Summary
• Our Knowledge Accumulates as a Result of Learning
• Operant Learning
• Associational Learning Video
• Observational Learning Video
• Schemas as Social Knowledge
• How Schemas Develop: Accommodation and Assimilation
• How Schemas Maintain Themselves: The Power of Assimilation Research Focus: The Confirmation Bias Research Focus: Schemas as Energy Savers Key Takeaways Exercises and Critical Thinking
• Automatic versus Controlled Cognition Research Focus: Behavioral Effects of Priming
• Salience and Accessibility Determine Which Expectations We Use
• Cognitive Accessibility
• The False Consensus Bias Makes Us Think That Others Are More Like Us Than They Really Are
• Perceptions of What “Might Have Been” Lead to Counterfactual Thinking
• Anchoring and Adjustment Lead Us to Accept Ideas That We Should Revise
• Overconfidence
• The Importance of Cognitive Biases in Everyday Life
• Social Psychology in the Public Interest Key Takeaways Exercises and Critical Thinking
• Affect Influences Cognition
• The Power of Positive Cognition
• Cognition About Affect: The Case of Affective Forecasting Key Takeaways Exercises and Critical Thinking
• Thinking Like a Social Psychologist about Social Cognition
• Development and Characteristics of the Self-Concept
• Self-Complexity and Self-Concept Clarity
• Overestimating How Closely and Accurately Others View Us Key Takeaways Exercises and Critical Thinking
• Self-Esteem The Rosenberg Self-Esteem Scale
• Maintaining and Enhancing Self-Esteem Research Focus: Processing Information to Enhance the Self
• The Looking-Glass Self: Our Sense of Self is Influenced by Others’ Views of Us
• Social Comparison Theory: Our Sense of Self Is Influenced by Comparisons with Others Research Focus: Affiliation and Social Comparison
• Upward and Downward Comparisons Influence Our Self-Esteem
• Social Identity Theory: Our Sense of Self Is Influenced by the Groups We Belong To A Measure of Social Identity
• Self-Presentation: Our Sense of Self Is Influenced by the Audiences We Have Key Takeaways Exercises and Critical Thinking
• Thinking Like a Social Psychologist about the Self
• Attitudes Are Evaluations
• Some Attitudes Are Stronger Than Others
• When Do Our Attitudes Guide Our Behavior? Research Focus: Attitude-Behavior Consistency Key Takeaways Exercises and Critical Thinking
• Choosing Effective Communicators
• Creating Effective Communications
• Spontaneous Message Processing
• Thoughtful Message Processing
• Which Route Do We Take: Thoughtful or Spontaneous?
• Self-Perception Involves Inferring Our Beliefs from Our Behaviors Research Focus: Looking at Our Own Behavior to Determine Our Attitudes
• Creating Insufficient Justification and Overjustification
• The Experience of Cognitive Dissonance Can Create Attitude Change
• We Reduce Dissonance by Decreasing Dissonant or by Increasing Consonant Cognitions
• Cognitive Dissonance in Everyday Life
• Thinking Like a Social Psychologist about Attitudes, Behavior, and Persuasion
• Nonverbal Behavior
• Detecting Danger by Focusing on Negative Information Social Psychology in the Public Interest: Detecting Deception
• Judging People by Their Traits
• Combining Traits: Information Integration
• The Importance of the Central Traits Warm and Cold
• First Impressions Matter: The Primacy Effect Key Takeaways Exercises and Critical Thinking
• Making Inferences about Personality
• Detecting the Covariation between Personality and Behavior
• Attributions for Success and Failure Key Takeaways Exercises and Critical Thinking
• Are Our Attributions Accurate?
• The Fundamental Attribution Error
• The Actor-Observer Bias
• Self-Serving Biases
• Group-Serving Biases
• Victim-Blaming Biases Key Takeaways Exercises and Critical Thinking
• Perceiver Characteristics Research Focus: How Our Attributions Can Influence Our School Performance
• Attributional Styles and Mental Health Key Takeaways Exercises and Critical Thinking
• Thinking Like a Social Psychologist about Person Perception
• Informational Social Influence: Conforming to Be Accurate
• Normative Social Influence: Conforming to Be Liked and to Avoid Rejection
• Majority Influence: Conforming to the Group
• Minority Influence: Resisting Group Pressure
• The Size of the Majority
• The Unanimity of the Majority
• The Importance of the Task Research Focus: How Task Importance and Confidence Influence Conformity Key Takeaways Exercises and Critical Thinking
• Reward Power
• Coercive Power
• Legitimate Power
• Referent Power
• Expert Power Research Focus: Does Power Corrupt?
• Personality and Leadership
• Leadership as an Interaction between the Person and the Situation Key Takeaways Exercises and Critical Thinking
• Person Differences
• Gender Differences
• Cultural Differences
• Psychological Reactance Key Takeaways Exercise and Critical Thinking
• Thinking Like a Social Psychologist about Social Influence
• Physical Attractiveness
• Why Is Physical Attractiveness So Important?
• Why Does Similarity Matter?
• Status Similarity
• Affect and Attraction Research Focus: Arousal and Attraction Key Takeaways Exercises and Critical Thinking
• Closeness and Intimacy
• Communal and Exchange Relationships
• Interdependence and Commitment
• What Is Love? Research Focus: Romantic Love Reduces Our Attention to Attractive Others
• Making Relationships Last
• When Relationships End Key Takeaways Exercises and Critical Thinking
• Thinking Like a Social Psychologist about Liking and Loving
• Reciprocity and Social Exchange
• Social Reinforcement and Altruism: The Role of Rewards and Costs
• Social Norms for Helping Research Focus: Moral Hypocrisy Key Takeaways Exercises and Critical Thinking
• Positive Moods Increase Helping
• Relieving Negative Emotions: Guilt Increases Helping
• Personal Distress and Empathy as Determinants of Helping Research Focus: Personal Distress versus Empathy as Determinants of Helping Key Takeaways Exercises and Critical Thinking
• Latané and Darley’s Model of Helping
• Interpreting
• Taking Responsibility
• Implementing Action Key Takeaways Exercises and Critical Thinking
• Some People Are More Helpful Than Others: The Altruistic Personality
• Who Do We Help? Attributions and Helping
• Reactions to Receiving Help
• Cultural Issues in Helping
• Increasing Helping Key Takeaways Exercises and Critical Thinking
• Thinking Like a Social Psychologist about Altruism
• Is Aggression Evolutionarily Adaptive?
• The Role of Biology in Aggression
• Hormones Influence Aggression: Testosterone and Serotonin
• Drinking Alcohol Increases Aggression
• Negative Emotions Cause Aggression Research Focus: The Effects of Provocation and Fear of Death on Aggression
• Can We Reduce Negative Emotions by Engaging in Aggressive Behavior? Key Takeaways Exercises and Critical Thinking
• Social Learning and Modeling: Is Aggression Learned?
• Violence Creates More Violence: Television, Video Games, and Handguns Research Focus: The Effects of Violent Video Games on Aggression
• Why Does Viewing Violence Lead to Aggression? Key Takeaways Exercises and Critical Thinking
• Individual Differences in Aggression
• Gender Differences in Aggression
• Thinking Like a Social Psychologist about Aggression
• Communication, Interdependence, and Group Structure
• Social Identity
• The Stages of Group Development Key Takeaways Exercises and Critical Thinking
• Social Facilitation and Social Inhibition
• Person Variables: Group Member Characteristics
• The Importance of the Social Situation: Task Characteristics
• Social Loafing Research Focus: Differentiating Coordination Losses from Social Loafing Key Takeaways Exercises and Critical Thinking
• Process Gains in Group versus Individual Decision Making
• Process Losses Due to Group Conformity Pressures: Groupthink
• Cognitive Process Losses: Lack of Information Sharing Research Focus: Poor Information Sharing in Groups
• Cognitive Process Losses: Ineffective Brainstorming
• Motivating Groups to Perform Better by Appealing to Self-Interest
• Cognitive Approaches: Improving Communication and Information Sharing
• Setting Appropriate Goals
• Group Member Diversity: Costs and Benefits Key Takeaways Exercises and Critical Thinking
• Thinking Like a Social Psychologist about Social Groups
• Spontaneous Social Categorization
• The Benefits of Social Categorization
• Liking “Us” More Than “Them”: Ingroup Favoritism
• The Outcomes of Ingroup Favoritism
• Ingroup Favoritism Has Many Causes
• When Ingroup Favoritism Does Not Occur
• Personality and Cultural Determinants of Ingroup Favoritism Key Takeaways Exercises and Critical Thinking
• Reducing Discrimination by Changing Social Norms
• Reducing Prejudice through Intergroup Contact Research Focus: The Extended-Contact Hypothesis
• Moving Others Closer to Us: The Benefits of Recategorization Key Takeaways Exercises and Critical Thinking
• Thinking Like a Social Psychologist about Stereotyping, Prejudice, and Discrimination
• Competition and Conflict
• Social Fairness
• How the Social Situation Creates Conflict: The Role of Social Dilemmas Learning Objectives
• Characteristics of the Prisoner’s Dilemma
• Variations on the Prisoner’s Dilemma
• Resource Dilemma Games Research Focus: The Trucking Game
• Who Cooperates and Who Competes? Research Focus: Self- and Other-Orientations in Social Dilemmas
• Gender and Cultural Differences in Cooperation and Competition Key Takeaways Exercises and Critical Thinking
• Task Characteristics and Perceptions
• Privatization
• The Important Role of Communication
• The Tit-for-Tat Strategy
• Formal Solutions to Conflict: Negotiation, Mediation, and Arbitration Key Takeaways Exercise and Critical Thinking
• Thinking Like a Social Psychologist about Cooperation and Competition
•  Back Matter

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Self-Presentation Theory: Self-Construction and Audience Pleasing

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• Roy F. Baumeister &
• Debra G. Hutton  

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Self-presentation is behavior that attempts to convey some information about oneself or some image of oneself to other people. It denotes a class of motivations in human behavior. These motivations are in part stable dispositions of individuals but they depend on situational factors to elicit them. Specifically, self-presentational motivations are activated by the evaluative presence of other people and by others’ (even potential) knowledge of one’s behavior.

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Baumeister, R.F., Hutton, D.G. (1987). Self-Presentation Theory: Self-Construction and Audience Pleasing. In: Mullen, B., Goethals, G.R. (eds) Theories of Group Behavior. Springer Series in Social Psychology. Springer, New York, NY. https://doi.org/10.1007/978-1-4612-4634-3_4

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Self Presentation And Self Presentation Theory Explained

What is self presentation.

Self presentation is something that everyone needs to learn, but not many do. If you watch television, movies, read magazines, or even visit social networking websites, you’ll see lots of people talking about who they are. However, very few actually talk about how they feel and why they think the way that they do.

One thing most people struggle with when it comes to self presentation is confidence. People often don’t know what to say or what to ask. They worry about what other people might think of them or what others will think if they start to open up to them. So, instead of taking the plunge and starting to share things about yourself, you just stay quiet. This makes no sense because you never get anywhere in life by keeping silent.

But here’s a little secret – sharing who we are can help us grow personally, professionally and financially.

Self-presentation Definition

When you’re trying to get ahead in life, you need to be able to present yourself in the best possible way. If you don’t know how to do this, you might end up looking like an amateur.

Here is a definition of self presentation.

A person’s self presentation is the way that he or she presents himself to other people. This includes things such as his or her clothing, hairstyle, and makeup.

What Is Self Presentation Theory?

Self-presentation theory is a psychological theory that explains how people present themselves to others. Self-presentation can take many forms, including verbal, nonverbal, and behavioral.

It has two parts: the self-concept and the self-schema. The self-concept is how we see ourselves concerning others; the self-schema is how we see ourselves concerning our thoughts and feelings.

The impact of self-presentation theory on organizations has been significant because it helps us understand why people make some choices over others when they are trying to sell something or position themselves for a job interview or promotion.

The theory was originally developed by anthropologist Sherry Turkle in 1977. In her book Life On The Screen, she wrote about how people use technology to try to create an idealized version of themselves for others, and then try to make their idealized selves real through interactions with other people.

This idea has become more popular in recent years as we have become increasingly connected through technology like social media and smartphones. We see examples all around us: people posting selfies on Instagram with their friends or families who aren’t there; people tweeting updates about their lives while they’re at work, and other examples too numerous to name here.

Drew is the creator of myselfintroduction.com, designed to teach everyone how to introduce themselves to anyone with confidence in any situation.

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• Personality

Self-Presentation in the Digital World

Do traditional personality theories predict digital behaviour.

Posted August 31, 2021 | Reviewed by Chloe Williams

• What Is Personality?
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• Personality theories can help explain real-world differences in self-presentation behaviours but they may not apply to online behaviours.
• In the real world, women have higher levels of behavioural inhibition tendencies than men and are more likely to avoid displeasing others.
• Based on this assumption, one would expect women to present themselves less on social media, but women tend to use social media more than men.

Digital technology allows people to construct and vary their self-identity more easily than they can in the real world. This novel digital- personality construction may, or may not, be helpful to that person in the long run, but it is certainly more possible than it is in the real world. Yet how this relates to "personality," as described by traditional personality theories, is not really known. Who will tend to manipulate their personality online, and would traditional personality theories predict these effects? A look at what we do know about gender differences in the real and digital worlds suggests that many aspects of digital behaviour may not conform to the expectations of personality theories developed for the real world.

Half a century ago, Goffman suggested that individuals establish social identities by employing self-presentation tactics and impression management . Self-presentational tactics are techniques for constructing or manipulating others’ impressions of the individual and ultimately help to develop that person’s identity in the eyes of the world. The ways other people react are altered by choosing how to present oneself – that is, self-presentation strategies are used for impression management . Others then uphold, shape, or alter that self-image , depending on how they react to the tactics employed. This implies that self-presentation is a form of social communication, by which people establish, maintain, and alter their social identity.

These self-presentational strategies can be " assertive " or "defensive." 1 Assertive strategies are associated with active control of the person’s self-image; and defensive strategies are associated with protecting a desired identity that is under threat. In the real world, the use of self-presentational tactics has been widely studied and has been found to relate to many behaviours and personalities 2 . Yet, despite the enormous amounts of time spent on social media , the types of self-presentational tactics employed on these platforms have not received a huge amount of study. In fact, social media appears to provide an ideal opportunity for the use of self-presentational tactics, especially assertive strategies aimed at creating an identity in the eyes of others.

Seeking to Experience Different Types of Reward

Social media allows individuals to present themselves in ways that are entirely reliant on their own behaviours – and not on factors largely beyond their ability to instantly control, such as their appearance, gender, etc. That is, the impression that the viewer of the social media post receives is dependent, almost entirely, on how or what another person posts 3,4 . Thus, the digital medium does not present the difficulties for individuals who wish to divorce the newly-presented self from the established self. New personalities or "images" may be difficult to establish in real-world interactions, as others may have known the person beforehand, and their established patterns of interaction. Alternatively, others may not let people get away with "out of character" behaviours, or they may react to their stereotype of the person in front of them, not to their actual behaviours. All of which makes real-life identity construction harder.

Engaging in such impression management may stem from motivations to experience different types of reward 5 . In terms of one personality theory, individuals displaying behavioural approach tendencies (the Behavioural Activation System; BAS) and behavioural inhibition tendencies (the Behavioural Inhibition System; BIS) will differ in terms of self-presentation behaviours. Those with strong BAS seek opportunities to receive or experience reward (approach motivation ); whereas, those with strong BIS attempt to avoid punishment (avoidance motivation). People who need to receive a lot of external praise may actively seek out social interactions and develop a lot of social goals in their lives. Those who are more concerned about not incurring other people’s displeasure may seek to defend against this possibility and tend to withdraw from people. Although this is a well-established view of personality in the real world, it has not received strong attention in terms of digital behaviours.

Real-World Personality Theories May Not Apply Online

One test bed for the application of this theory in the digital domain is predicted gender differences in social media behaviour in relation to self-presentation. Both self-presentation 1 , and BAS and BIS 6 , have been noted to show gender differences. In the real world, women have shown higher levels of BIS than men (at least, to this point in time), although levels of BAS are less clearly differentiated between genders. This view would suggest that, in order to avoid disapproval, women will present themselves less often on social media; and, where they do have a presence, adopt defensive self-presentational strategies.

The first of these hypotheses is demonstrably false – where there are any differences in usage (and there are not that many), women tend to use social media more often than men. What we don’t really know, with any certainty, is how women use social media for self-presentation, and whether this differs from men’s usage. In contrast to the BAS/BIS view of personality, developed for the real world, several studies have suggested that selfie posting can be an assertive, or even aggressive, behaviour for females – used in forming a new personality 3 . In contrast, sometimes selfie posting by males is related to less aggressive, and more defensive, aspects of personality 7 . It may be that women take the opportunity to present very different images of themselves online from their real-world personalities. All of this suggests that theories developed for personality in the real world may not apply online – certainly not in terms of putative gender-related behaviours.

We know that social media allows a new personality to be presented easily, which is not usually seen in real-world interactions, and it may be that real-world gender differences are not repeated in digital contexts. Alternatively, it may suggest that these personality theories are now simply hopelessly anachronistic – based on assumptions that no longer apply. If that were the case, it would certainly rule out any suggestion that such personalities are genetically determined – as we know that structure hasn’t changed dramatically in the last 20 years.

1. Lee, S.J., Quigley, B.M., Nesler, M.S., Corbett, A.B., & Tedeschi, J.T. (1999). Development of a self-presentation tactics scale. Personality and Individual Differences, 26(4), 701-722.

2. Laghi, F., Pallini, S., & Baiocco, R. (2015). Autopresentazione efficace, tattiche difensive e assertive e caratteristiche di personalità in Adolescenza. Rassegna di Psicologia, 32(3), 65-82.

3. Chua, T.H.H., & Chang, L. (2016). Follow me and like my beautiful selfies: Singapore teenage girls’ engagement in self-presentation and peer comparison on social media. Computers in Human Behavior, 55, 190-197.

4. Fox, J., & Rooney, M.C. (2015). The Dark Triad and trait self-objectification as predictors of men’s use and self-presentation behaviors on social networking sites. Personality and Individual Differences, 76, 161-165.

5. Hermann, A.D., Teutemacher, A.M., & Lehtman, M.J. (2015). Revisiting the unmitigated approach model of narcissism: Replication and extension. Journal of Research in Personality, 55, 41-45.

6. Carver, C.S., & White, T.L. (1994). Behavioral inhibition, behavioral activation, and affective responses to impending reward and punishment: the BIS/BAS scales. Journal of Personality and Social Psychology, 67(2), 319.

7. Sorokowski, P., Sorokowska, A., Frackowiak, T., Karwowski, M., Rusicka, I., & Oleszkiewicz, A. (2016). Sex differences in online selfie posting behaviors predict histrionic personality scores among men but not women. Computers in Human Behavior, 59, 368-373.

Phil Reed, Ph.D., is a professor of psychology at Swansea University.

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• DOI: 10.1007/978-1-4612-4634-3_4
• Corpus ID: 141300220

Self-Presentation Theory: Self-Construction and Audience Pleasing

• R. Baumeister , Debra G. Hutton
• Published 1987

117 Citations

Positive illusion in close relationships, arousal increases self-disclosure, straying from the righteous path and from ourselves, self-compassion is associated with reduced self-presentation concerns and increased student communication behavior, social mindfulness in the real world: the physical presence of others induces other-regarding motivation, twice-told tales: self-repetition decreases observer assessments of performer authenticity, lucky events and the need for uniqueness, moba as a stage: explaining purchase behavior through different strategies of self-presentation, female self-presentation through online dating applications, am i respected or not: inclusion and reputation as issues in group membership, 46 references, self‐esteem, self‐presentation, and future interaction: a dilemma of reputation, striving for specific identities: the social reality of self-symbolizing, social facilitation: a self-presentational view., translating actions into attitudes: an identity-analytic approach to the explanation of social conduct1, individual differences, self-presentation, and cognitive dissonance: their concurrent operation in forced compliance., effects of personal values, perceived surveillance, and task labels on task preference: the ideology of turning play into work., aggression as impression management., on knowing when to quit: task failure, self‐esteem, advice, and nonproductive persistence, self-esteem and responses to success and failure: subsequent performance and intrinsic motivation, social facilitation: a meta-analysis of 241 studies., related papers.

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Self-presentation

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This book is about the ways which human behavior is affected concerns with people may be doing, their public impressions they typically prefer that No matter what else other people perceive them in certain desired ways and not perceive them in other, undesired ways. Put simply, human beings have a pervasive and ongoing concern with their self-presentations. Sometimes they act in ceflain ways just to make a particular impression on someone else mras when a job applicant responds inthat will satisfactorily impress the interviewer. But more often, people 5 concerns with others’ impressions simply constrain their behavioural options. Most of the time inclined to do things that will lead others to see us as incompetent, inwnoral, maladjusted, or otherwise socially undesirable. As a result, our concerns with others’ impressions limit what we are willing to do.Self-presentation almotives underlie and pervade near corner of interpersonal life.

TABLE OF CONTENTS

Chapter chapter 1 | 15  pages, introduction, chapter chapter 2 | 35  pages, chapter chapter 3 | 26  pages, the self-presentational motive, chapter chapter 4 | 26  pages, the social context: norms and roles, chapter chapter 5 | 22  pages, the target’s values, chapter chapter 6 | 24  pages, current social image, chapter chapter 7 | 19  pages, instrumental complementarity, chapter chapter 8 | 23  pages, the private self, chapter chapter 9 | 23  pages, worrying about impressions.

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