business transformation cover letter

Strategy Consulting Cover Letter Example

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Start your Strategy Consulting cover letter by addressing the hiring manager directly, if possible. Then, introduce yourself and briefly mention your current role or professional status. Immediately highlight your interest in the specific Strategy Consulting role and the company you're applying to. This shows you've done your research and are genuinely interested in the role. For example, "Dear [Hiring Manager's Name], As a seasoned strategist with over five years of experience in driving business growth and transformation, I am excited to apply for the Strategy Consulting role at [Company's Name]. I am particularly drawn to your company because of its innovative approach to business solutions and its reputation for fostering professional growth." This opening is direct, personalized, and shows your enthusiasm for the role.

The best way for Strategy Consultings to end a cover letter is by summarizing their interest in the role and the unique value they can bring to the company. They should express gratitude for the reader's time and consideration, and express eagerness to discuss their qualifications further in an interview. It's important to end on a proactive note, indicating they will follow up. For example: "Thank you for considering my application. I am confident that my skills and passion make me a strong candidate for this opportunity. I look forward to the possibility of discussing my application with you further. I will follow up within a week to confirm that my application was received and to answer any questions you may have." This ending is professional, courteous, and shows initiative, which are all qualities valued in the consulting industry.

In a cover letter for Strategy Consulting, the following elements should be included: 1. Contact Information: At the top of the letter, include your name, address, phone number, and email address. 2. Salutation: Address the letter to a specific person if possible. If you don't know the name, use a general salutation like "Dear Hiring Manager". 3. Introduction: Start with a strong opening paragraph that grabs the reader's attention. Mention the position you're applying for and where you found the job listing. 4. Relevant Skills and Experience: Highlight your most relevant skills and experiences that make you a suitable candidate for the position. Use specific examples to demonstrate how you've used these skills in previous roles. 5. Understanding of the Company: Show that you've done your research and understand what the company does and its values. Explain why you're interested in working for them and how you can contribute to their goals. 6. Conclusion: In the final paragraph, reiterate your interest in the role and the company. Thank the reader for considering your application and express your interest in discussing your qualifications further in an interview. 7. Professional Closing: Close the letter professionally with "Sincerely" or "Best regards," followed by your name and signature. 8. Postscript: This is optional, but you can add a P.S. to highlight a key achievement or detail that you want the hiring manager to notice. Remember, a cover letter should complement your resume, not duplicate it. It's your chance to tell a story about your experiences and skills, and how they make you the right fit for the job. Tailor each cover letter to the specific role and company to show that you're genuinely interested and have taken the time to apply thoughtfully.

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Digital Transformation Manager Cover Letter Example

The Digital Transformation Manager is responsible for leading the development and implementation of a digital transformation strategy to help the organization reach its business and technology objectives. To ensure success in this role, the individual is expected to have a strong understanding of the current technology landscape and possess strong project management skills.

An attractive Digital Transformation Manager Cover Letter allows you to direct the reader’s attention to aspects of your resume that are most relevant, demonstrate your knowledge of the company you’re writing to and express your interest and enthusiasm for the position. Want one super quick? Have a look at our Digital Transformation Manager Cover Letter Sample and download it easily!

• Cover Letters

The Digital Transformation Manager will be responsible for evaluating and selecting technology solutions, developing and managing the budget, and developing and managing the resources needed to complete projects and initiatives. The Digital Transformation Manager will also be responsible for developing and implementing standards, processes, and best practices in order to ensure the successful execution of the digital transformation strategy.

What to Include in a Digital Transformation Manager Cover Letter?

Roles and responsibilities.

• Responsible for developing and executing digital transformation strategies to help organizations successfully transition to digital ways of working.
• Identifying business opportunities to drive digital transformation initiatives.
• Leading project teams in developing and implementing digital transformation initiatives.
• Managing and measuring the performance of digital transformation initiatives.
• Monitoring and analyzing the trends and best practices of the industry.
• Developing and maintaining relationships with key stakeholders.

Education & Skills

Digital transformation manager skills:.

• Extensive knowledge of digital technologies and applications.
• Proven track record of leading successful digital transformation projects.
• Ability to identify and analyze customer needs and develop appropriate strategies to meet them.
• Excellent problem-solving, organizational, and communication skills.
• Ability to identify and implement innovative solutions to increase efficiency and effectiveness.
• Proven experience in developing and managing digital teams and resources.

Digital Transformation Manager Education Requirements:

• Bachelor’s degree in business, management, computer science, or a related field.
• Experience in digital transformation initiatives.
• Certifications in digital transformation or related fields such as IT management, information systems, or software engineering.

Digital Transformation Manager Cover Letter Example (Text Version)

Dear Mr./Ms.

I am excited to be applying for the Digital Transformation Manager position at (Company Name). As a highly dedicated and experienced professional with more than 5 years of experience working in the Digital Transformation industry, I am passionate to use my skills and help businesses grow. I believe that my commitment and experience to excellence would be an indispensable asset to your team.

My tenure spans a proven track record of leading digital transformation projects. While working for (Previous company name), I participated in the development of strategies and implemented innovative solutions that drove business growth by more than 200%. I also enhanced my technical skills and gained hands-on experience with business aspects of digital transformation, which allowed me to spearhead multiple projects successfully.

Here are just a few of my accomplishments –

• Solid understanding of systemic, comprehensive understanding of digital transformation techniques and processes.
• Experience working with various large organizations enabled me to develop successful strategies.
• My current focus is on the creation of robust digital solutions for end-users by using sophisticated technology.
• Accomplished a great deal by successfully leading a team of more than 15 members as they created an enterprise-wide digital transformation strategy that improved the global presence, and market share of the company.
• Master’s degree in Digital Business from (University Name).
• I have experience in developing a special customer loyalty program, that leads to an increase of 50% in customer retention.
• Apart from the above-mentioned skills, I am a proven leader and can build relationships with stakeholders. My experience also includes working on cloud computing, cyber security, and artificial intelligence. Moreover, I am flexible in using the latest software tools and can manage projects effectively.

In addition, I am well-versed in the latest trends and technologies in the digital transformation space. I am also familiar with the challenges that arise in digital transformation projects and have the necessary skills to develop strategies to address them. If you also feel that I am a strong candidate for the given role, please don’t hesitate to call me at () or email me at ().

I look forward to discussing the possibilities with you in more detail and helping you reach your digital transformation goals. Thank you for your time and while.

Sincerely, [Your Name]

When writing a cover letter for a Digital Transformation Manager role, focus on emphasizing your relevant experience, knowledge, and qualifications. Demonstrate how your skills and accomplishments make you the ideal candidate for the role. Also, showcase your enthusiasm for the job and highlight any achievements or successes in the digital transformation field. Finally, tailor the letter to the specific job requirements and make sure to use a professional and polite tone throughout.

For help with resumes, you can have a look at our Digital Transformation Manager Resume Samples .

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What Are The Five Human Factors That Make Or Break A Transformation?

In almost 30 years of being part of a variety of transformations globally, whether it be business model, digital, technology, and/or organizational, there is a consistent set of human factors that makes the journey successful or one where millions of dollars go down the drain because a project is placed on hold, changing hands, and hence becomes a long and arduous journey. What are these human factors?

1. Obtain a clear and concise answer to the question, "What is the human desire?" Also known as the WIIFH ("What’s in it for the human?").

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In the proposal stage of projects, greater than 80% of the questions asked of the potential partner are about business, technology, and commercial. There is a small portion about the people side which is quite tactical in nature (i.e., training strategy and approach; communications and readiness).

From the business front, the description of the project barely touches the human dimension. A depth of understanding is missing on, “What is the desired state that is addressed by the change or the transformation?” Desire, want, and fear are deep human emotions that when concretized and qualified from the beginning allow for real and organic movement toward the transformation’s “North Star.”

It reminds me of an opportunity with a client taking on its journey from ECC to S/4 HANA. The usual consultant in me did our background research to understand the client and get an outside-looking-in view. In the pre-sales process, my team had made the effort to grasp the client “change profile” and what their desired culture state … not merely business goals. What a powerful story. We were able to connect with this client and allow its COO, CIO, and CFO to know we listened, we understand, and we will co-create.

2. Invest time upfront in defining, "What are our ways of working and our guiding values as a collaborative organism?"

The initial phase of the journey is a defining point. It is where governance is established, the project team is onboarded, and timelines are vetted and established.

One aspect where the least time is spent is the project team culture—the ways of working and the common set of values that align everyone to the “North Star.” It is either established in a silo or entirely forgotten, especially as teams grow and activities get closer to going live. Culture sets the tone and the guiding principles behind decisions, conversations, and human/group interactions. We need to "go slow to go fast," moving us toward a deep level of Intentionality throughout the transformation.

Establishing the “ways of working” for the project is worth the intentional time spent. In this large-scale global transformation, the client leaders demonstrated true belief in its values and how it translated back to the project team. The regional directors' and SVPs' engagement in carving out how values like curiosity and collaboration were made real from meeting and its outcomes, problem resolution, and leveraging the strengths of its middle managers and subject matter experts made an impact on how the project smoothly confronted challenges and barriers experienced during the course of the project. This was further reinforced during the stabilization phase, where resiliency and co-creation were visible. There was no I/we; it was truly an “us” and we are making this happen together mentality!

3. Intentional resourcing: "What strengths, skills, values, behaviors, leadership, and communication styles are important to move the ship?”

There is a level of intentionality that needs to be in place within the project’s ecosystem. It is not as simple as getting people together who are “available,” mixed with a few strong middle managers, some consultants, and a dash of hope, mix them in a project kickoff, and voila: we have a high-performing team. Unfortunately, it doesn’t work that way.

Treat it like a draft pick, where there are specific roles to be played within the team and crucial outcomes each role needs to achieve for the bigger mission. One may say we don’t have time for this; we need to simply fill the need and move on. This is what differentiates the championship team from everyone else.

Find the X factor in each individual to create a high-performing team, especially around the intangibles (e.g., values, drivers, motivators, fears). Intentional resourcing at all levels from the steering committee, program lead, and functional resources through stabilization, as we all know "hope isn’t a strategy.”

This is one of the toughest components to enable, especially as most teams are already lean as it is and are restricted to add on resources especially when the aim of the transformation is “reduce cost, increase efficiency,” which also translates to a lean and mean organization. This is one that isn’t a surprise anymore, as we all have probably been in engagements where the project had to be put on pause, or worse, on hold. Either because the project team wasn’t able to move forward, too many changes happening post blueprinting, too many open decisions that needed global buy-in, or there was no clarity on who would be able to move it forward. This is when a 12-month program becomes a 5-year program, where talented people are lost in the process.

4. Stick and carrot strategy: "What are the motivators and consequences that need to be in place?"

It is innate in human beings to need boundaries, consequences, and motivations to allow for creativity to flourish, come up with better solutions, and speed in decision making. When this is proactively designed and reinforced throughout the course of the transformation, that is when magic happens.

It is quite a challenge if the organization’s culture revolves around the philosophy, “You are already paid to do your job,” hence, any additional motivators are not necessary. Definitely an uphill battle. In one client, what made this viable was experienced leaders who had gone through similar transformations in their past lives and have seen what a difference a clear reward and performance management system can make in a team’s long-term retention and motivation.

5. Last but not least, “What is needed to orchestrate the first four?”

In order to make this happen from beginning to end, there is a need to invest in a grand conductor—a robust transformation office. It is a small cohesive unit that is ably steering the ship towards its North Star, in tune with the culture and values of the broader organization and the project team, has insight into when and where coaching, structure, and disciplines need to be inserted, has a pulse on its stakeholders, and knows how to leverage the strengths of the broader group toward creating the best possible solution(s).

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Spring Cleaning: 4 Ways To Fix Your Job Search

Is your job search turning into a grind with no end in sight? It may be time to take a step back and reevaluate your entire approach.

In cold weather climates, the beginning of spring is a time to clean the house and get organized—a practice known as spring cleaning. Through the years, spring cleaning has taken on a larger meaning with people using the time to organize and declutter things in their lives.

For professionals on the job hunt, a little spring cleaning (metaphorically speaking) could be a great way to reinvigorate your job search. Here are a few strategies your job search spring cleaning should include.

Reevaluate Your Job Search Approach

Make a list of the last handful of jobs you applied for and see if you can identify any positive or negative trends. Consider things like:

• How did I learn about this job?
• How did I apply for the job?
• Did I earn an interview?
• What was the ultimate result?

A lot can be learned about your job search approach just by answering these questions and identifying patterns. For example:

Negative Trends

You discovered five jobs through job boards, applied to all of them via the job boards, and never heard back from any of them.

The common pattern here is applying through job boards. This isn't to say that job boards don't serve a purpose in the job search process, but they have their limitations , and you can't run your job search entirely off of them. When you apply through a job board, there's a good chance that your materials will never get past the applicant tracking system (ATS) and never be seen by an actual person.

One simple fix is to research who the hiring manager or recruiter is that posted the position and email your materials to them directly.

The more efficient fix would be to take a proactive approach by putting together a bucket list of companies that you want to work for and start making connections on LinkedIn with people who work at those companies. You may already know some people who work there or have connections that can refer you to some individuals.

This is a great way to network your way onto a company's radar.

Positive Trends

You applied to three jobs via referral, were invited to two job interviews, and made it through multiple rounds of interviews for one of the jobs before being passed over for someone with a little more experience.

The pattern here is that getting referred to a job by a professional acquaintance is a great way to land a job interview . This indicates that you're leveraging your network well and you should continue to focus on your networking efforts.

The next step is to review the interview process and determine what went well and what needs to be improved. Sometimes the interviewer will provide feedback , and that feedback can be valuable. However, not everyone is comfortable with giving feedback.

Chances are you probably have a good idea about areas of improvement and the skills you need to gain. Put together a plan for addressing those shortfalls.

The good news in making it deep into any interview process is that it indicates that the company likes you as a potential employee (even if the timing just wasn't right) and the experience could be a roadmap to a job with that company at a later date, or another similar opportunity elsewhere.

Give Your Resume & Cover Letter Some Much-Needed Attention

Are you continuously sending similar resumes and cover letters to each job opening with only minor adjustments? If so, your strategy needs some serious spring cleaning.

Let's start with resumes!

Every resume should be tailored to the position in order for it to stand out to recruiters and hiring managers . It may seem like a lot of work, but it's actually less work than submitting the same resume over and over again and never hearing back.

The reason why it's so important to tailor your resume is that throughout your career, you acquire numerous skills, but the job you're applying for may only be focusing on 6-8 of those skills. In that case, those skills must rise to the top of the resume with quantifiable examples of how you successfully used those skills at previous jobs.

Remember, recruiters go through hundreds of resumes. They need to be able to tell from a quick glance whether or not you're a potential candidate for the position.

While updating your resume, you could also spruce up your LinkedIn profile by highlighting the skill sets that you want to be noticed for by recruiters.

As for writing a good cover letter , the key to success is writing a disruptive cover letter . When you write a disruptive cover letter , you're basically telling a story. The story should focus on how you connect with the particular company and job position. The story could also focus on your personal journey, and how you got to where you currently are in your career.

If your resumes and cover letters aren't unique, now is the time to clean things up and get on track.

Build Your Personal Brand

Just because you're looking for work doesn't mean that you don't have anything to offer. Use previous career experiences and passions to build your personal brand .

Ask yourself, "How do I want other professionals to view me?"

Pick an area of expertise and start sharing your knowledge and experience with your professional network by pushing out content on your LinkedIn and social media accounts. Good content can include blogs, social media posts, and videos.

By sharing content about your experiences and passions, you slowly build your personal brand, and others will start to notice. The content could lead to good discussions with others in your network. It could also lead to reconnecting with connections that you haven't spoken to in years, or making new connections.

You never know when one of these connections could turn into a job lead or referral. The trick is to get on people's radars. So, when you're cleaning up your job search, be sure to build a plan for personal branding.

Maintain Healthy Habits During Your Job Search

Your job search is important, but it's even more important to know when to pull back and focus on personal health and spending time with family and friends.

There are actually things that you can do for your own enjoyment that could help your job search in the long run, such as:

• Grab coffee with a friend - It's good to engage in light conversation with friends during challenging times. And if your job search does come up, remember that most people have been through it themselves and you never know when a friend may provide you with a good idea or lead on a job.
• Volunteer - Volunteering is a great way to get involved in the community and help others. In addition, if you develop a little bit of a career gap while looking for a job, you can always talk about how you filled that time volunteering, if you're asked about it during a job interview.
• Continue to focus on other passions - Are you a fitness nut? Blogger? Crafter? Continue to do the things that bring you happiness. And if you're in a position to profit from your passion through a freelance job or side hustle , even better!

Spring is the perfect time to clean up and improve your job search so you can land the job you want. If you're struggling to find a job, follow the tips above to reinvigorate your job search—and watch your career blossom!

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This article was originally published at an earlier date.

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14 business process specialist cover letters.

Approved by real hiring managers, these Business Process Specialist cover letters have been proven to get people hired in 2024. A hiring manager explains why.

Table of contents

• Business Process Specialist
• Senior Business Process Specialist
• Senior Business Process Analyst
• Process Improvement Consultant
• Operational Excellence Manager
• Business Process Improvement Consultant
• Alternative introductions for your cover letter
• Business Process Specialist resume examples

Business Process Specialist Cover Letter Example

Why this cover letter works in 2024, project management success.

By highlighting a specific accomplishment in process improvement, this cover letter demonstrates the candidate's ability to make a tangible impact. Quantifying the success (25% reduction) adds credibility to the claim.

Applying Expertise to Microsoft

Connecting past experience to how it can benefit the company shows that the candidate is not just focused on themselves, but also on contributing to the company's success.

Training Program Initiative

Sharing an accomplishment that showcases initiative and problem-solving skills helps position the candidate as someone who can identify and address gaps in a company's processes.

Training Program Results

Providing specific results (40% decrease) from the training program initiative emphasizes the candidate's ability to create value for the company, making them a strong fit for the role.

Draw on personal experiences with the company

In your cover letter, try to connect your personal experience with the company's products or services. This shows your genuine interest in the company and demonstrates that you already understand their offerings. For instance, if you've used IBM's Watson for a college project, do mention it. It shows you are already familiar with their products, which is a huge bonus.

Detailing specific achievements

When you mention projects you led that resulted in clear, quantifiable benefits, it gives me a concrete idea of what you can achieve. You've reduced time-to-market by 30% - that's impressive and shows that you can deliver results. This is what recruiters want to see.

Understanding the bigger picture

Here, you're showing that you understand how your role fits into the overall business. By stating that you understand the value of data-driven decision making and efficient processes, you're demonstrating that you're not just focused on your tasks, but on how they impact the company's success.

Aligning personal drive with company's goals

It's refreshing to see your excitement about the opportunity to apply your skills in dynamic environments. This shows that you're not looking for a 'business as usual' role, but thrive on challenges and innovation, which aligns well with tech companies like Google.

Emphasizing cultural fit

By stating that you thrive in environments that challenge the status quo, you're indirectly showing that you'd fit right into an innovative, forward-thinking culture. You're not just here for a job, but to bring a fresh perspective and drive change - that’s a great selling point.

Polite sign-off

I appreciate your polite sign-off. It's a small detail, but it shows your politeness and good manners, which can go a long way.

Find your passion in process improvement

When you express a deep connection with your field from the beginning, it shows me you are genuinely interested and not just looking for any job.

Show business process specialist impact with real results

Mentioning specific achievements with clear outcomes helps demonstrate your ability to make significant improvements.

Engage and unite teams for change

Highlighting your skill in getting others on board with new processes tells me you are a leader who can navigate and reduce resistance.

Align your goals with the company's mission

Your enthusiasm for a company's culture and values suggests you'll fit in and contribute to its ongoing success.

Show eagerness to discuss your value

An invitation to further discuss your contributions shows confidence and readiness to make a positive impact.

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Connect with the company's vision

Starting with your alignment to the company's approach shows you've done your research and are interested in what makes them unique.

Demonstrate your analytical skills

Detailing your experience in analyzing and improving processes shows you have the skills needed for the job and can bring real value to the company.

Emphasize your adaptability

Expressing excitement about working across various industries shows you're adaptable and thrive on new challenges, a valuable trait in dynamic environments.

Thank them for the opportunity

A simple thank you note reflects good manners and professionalism, leaving a positive impression.

Reiterate your interest in contributing

Making a final statement about your eagerness to discuss your role in the company's success underlines your proactive approach and serious interest in the position.

Show your passion for business process improvement

Telling a story about how you discovered the company and its alignment with your own interests makes your introduction more engaging.

Quantify your business process achievements

Using specific numbers to describe your past successes makes your experience more tangible and impressive to the hiring manager.

Highlight client-focused results

Emphasizing improvements in client satisfaction demonstrates your ability to impact not just internal processes but also the end user's experience.

Express excitement for dynamic work environments

Sharing your enthusiasm for working with diverse clients shows your adaptability and eagerness to face new challenges.

Confidence in your fit for the role

Affirming your belief in your abilities and how they align with the job’s requirements builds a strong case for your candidacy.

Senior Business Process Specialist Cover Letter Example

Highlight relevant achievements.

Always highlight your achievements that are most relevant to the job you're applying for. If you've led an initiative that improved process efficiency, mention it. This not only shows your ability to take initiative but also that you can achieve results. Just remember, the more relevant your achievements are to the job, the better.

Senior Business Process Analyst Cover Letter Example

Highlighting valuable skills learned.

By stating that your project taught you the importance of holistic analysis and cross-functional collaboration, you're showing me—not just telling me—that you're a team player and a strategic thinker, which are essential qualities for a Senior Business Process Analyst.

Proving effectiveness

You're not just saying you can drive change – you're proving it with your accomplishments. When you mention how your predictive analytics project improved demand forecasting accuracy by 35%, it gives me confidence in your abilities.

Matching personal interest with company's objectives

You're not just applying for a job at Amazon, you're genuinely interested in the company. You admire their work in logistics and customer experience, which is exactly what this role is about. That shows me you're not just in it for the paycheck, but are genuinely interested in the work.

Self-confidence

While it's important not to sound arrogant, your statement of confidence in your skills is refreshing. You back it up with evidence of your track record, which makes your self-assurance feel more credible and not just empty boasting.

Appreciation and enthusiasm

Your thank you note is a nice touch, not just as a polite sign-off, but it also subtly shows your enthusiasm for the opportunity to contribute to Amazon's success and innovation.

Starting your cover letter with a personal story about your fascination with business processes makes your passion clear and sets a strong tone.

Quantify your achievements

Describing a specific project where you saved costs and improved efficiency with exact percentages makes your past success tangible and convincing.

Demonstrate your communication skills

Mentioning your ability to explain complex ideas to different audiences shows you're not just a technician but also a leader who can unite and motivate a team.

Express gratitude

A simple thank you note reflects your professionalism and acknowledges the time the hiring manager has taken to consider your application.

Convey your excitement for the role

Sharing your enthusiasm for the company’s mission and how you can contribute to it helps hiring managers see your potential impact on the company.

Connect with the company’s mission

Starting your cover letter by aligning your professional values with the company’s goals creates a strong, positive first impression.

Demonstrate a broad impact in business process management

Highlighting your experience in driving operational excellence across industries shows your versatility and ability to adapt to different business environments.

Showcase cross-functional collaboration skills

Illustrating your capability to work effectively with various teams underscores your leadership and teamwork skills, which are crucial for a senior business process analyst role.

Emphasize the importance of communication

Stating your strengths in communication and relationship-building makes it clear that you understand these as vital components of successful business process improvements.

Share your enthusiasm for technology-driven solutions

Conveying your excitement to work on global projects with innovative technologies underlines your commitment to staying at the forefront of digital transformation.

Process Improvement Consultant Cover Letter Example

Highlight the power of small changes.

When you talk about how minor adjustments can lead to significant benefits, it showcases your understanding of efficiency in process improvement.

Demonstrate impact through leadership

Describing a scenario where your leadership directly contributed to better customer satisfaction and efficiency proves you're capable of driving positive change.

Think big as a process improvement consultant

Emphasizing your strategic vision implies you're not just a problem-solver, but a forward-thinking planner who aims for long-term success.

Offer holistic solutions for real value

Showing your commitment to comprehensive solutions indicates you understand the importance of addressing the root causes, not just symptoms.

Express your drive to contribute

Your eagerness to add value and help the company achieve its goals tells me you're not just looking for a job, but a place to make a difference.

Show your passion for process improvement

Explaining your interest in the field and how it aligns with the company’s mission can make your cover letter more engaging. It shows that you're not just looking for any job, but specifically a role where you can pursue your passion.

Illustrate your diverse experience

Talking about your work with different types of clients demonstrates your ability to adapt and succeed in various environments. This versatility is highly valued in the process improvement field, where consultants often face a wide range of challenges.

Value collaboration in process improvement

Mentioning your enjoyment of teamwork highlights a crucial skill for success in consultancy roles. It indicates to hiring managers that you understand the importance of diverse ideas and collaboration in driving effective change.

Express excitement to join the team

Showing enthusiasm about working with the company’s team can set you apart. It suggests that you're not just interested in the role but also in becoming a part of the company culture and contributing to the team's success.

Connect your skills to the job

Directly linking your experience and skills to the job's requirements can help the hiring manager see you as a strong fit. It’s important to make this connection clear, as it can make the difference in moving your application forward in the selection process.

Operational Excellence Manager Cover Letter Example

Show your proactive mindset.

Explain how you naturally seek improvements. This shows you're not just a participant in your work but someone actively looking for ways to make things better.

By sharing specific results, like reducing costs by 20%, you make it clear how you've made a significant impact. Numbers help to prove your success.

Highlight collaboration and culture

Stress the importance of teamwork and a shared goal of improvement. This indicates you're a team player who values collective success over individual achievements.

Express your enthusiasm for the role

Letting them know you're excited to be part of their team shows you're not just looking for any job, but you're interested in this specific opportunity because of what you can contribute.

Show eagerness for a discussion

Asking for the chance to discuss your potential contributions indicates you're proactive and genuinely interested in how you can help the company succeed.

Business Process Improvement Consultant Cover Letter Example

Share a unique starting point.

Using a childhood anecdote to explain your long-standing interest in improving systems creates a memorable introduction and shows a natural inclination towards process improvement.

Detail successful projects

Highlighting a project that led to significant improvements in customer service metrics demonstrates your capability to deliver results and apply your skills effectively.

Align with the company's values

Expressing excitement about the company’s focus on innovation and continuous improvement shows that you’ve researched the company and see a good fit with your own values.

Reiterate your enthusiasm

Ending your cover letter by restating your excitement about the role reinforces your genuine interest in the position and the company.

Highlight your mix of skills

Pointing out your combination of technical expertise and people skills positions you as a well-rounded candidate, ideal for a consultancy role that demands both.

Alternative Introductions

If you're struggling to start your cover letter, here are 6 different variations that have worked for others, along with why they worked. Use them as inspiration for your introductory paragraph.

Cover Letters For Jobs Similar To Business Process Specialist Roles

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Business Transformation Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the business transformation job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Develop and maintain solid and effective working relationships with Business Unit teams and other stakeholders by providing value added analysis
• Work directly with STP and other cross functional business and work closely with other process teams to ensure timely delivery of the solutions
• Assist in the development of manufacturing related division standards and the creation of non-manufacturing standards as necessary
• Participate fully as a member of the team and contribute to a positive work environment that encourages productivity, professionalism and teamwork
• Key Manufacturing Operations interface and team representative with Design, NPI, Supply Chain, Planning during PDP development
• Communications with Site Deployment Coach, Site Deployment Lead, Area Process Lead, local IT, Packaging Engineering, Supply Chain, Print Users and site Subject Matter Experts (Package Engineering, Supply Chain, Label Coordinators, IT, CSRs, Regulatory, etc)
• Prepare End Users through training and mentoring to help them execute the MTD-PM business processes solution in accordance with the project timeline
• Consult and coach project teams by working closely with work stream leads
• Provide a structured methodology and lead the change management activities
• Develop a feedback mechanism at strategic touch points to facilitate open discussions of organizational improvement opportunities
• Understand the importance and basic tenants of change management
• Support communication efforts working with our internal communications resources
• Support and lead discussions within various CAP forums
• Grasp the criticality of achieving true business benefit through IT systems evolution
• Developing and managing new product development and product management processes to support new product focused organization
• Manage consultant partners to supplement and assist in project management responsibilities
• Drive team projects, reporting, and metric development, partnering with functional leads to provide project coordination and analysis
• Existing product solutions and frameworks/templates/roadmaps for new product development processes
• Manage all aspects of issue resolution related to the project delivery and manage any escalation to the steering committee as necessary
• Works as part of a cross-functional team to identify synergies and efficiencies between and within both operating divisions as well as CBI HQ work streams
• Insures that key metrics are defined, developed, and tracked; and that improvements result in a positive impact for the market
• Proficiency with MS Office Suite, including a strong competency in MS Excel (use of pivot tables, macros, visual basics etc.), and MS PowerPoint
• Proficient with data extraction/mining tools: SQL
• Ability to deal with significant ambiguity and constantly changing priorities in a fast-paced environment
• Superior communication skills – professional, confident, transparent and concise communicator (verbal and written)
• Ability to pull data from various sources including HPQC will be an asset
• Responsible for department reporting and analytics including, but not limited to, overall performance dashboard and ad hoc requests
• Experience in delivering effective reporting and analytical presentations in a way that is easily understood and appropriate for the audience
• Coordinate and execute reporting processes as directed and, prepare related presentations

15 Business Transformation resume templates

Read our complete resume writing guides

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• Understanding of client and advisor wealth management processes (front and back office)
• Experience in and understanding of best practices around client relationship management, account opening, consolidated client reporting, enhanced performance and risk reporting
• Knowledge of Client and Advisor online tools and collaborative technologies to facilitate the wealth management process
• Identification of weaknesses, gaps and opportunities for improvement - and reporting of findings in a simple, compelling way
• Management and development of junior team members
• The gravitas, exceptional leadership skills and proven experience to manage large scale, complex projects across multiple locations
• Large scale project and program management with a demonstrated track record of large project delivery
• Experience in owning end-to-end implementation projects including project management, execution and evaluation
• 5 years of experience in strategic consulting, management consulting, project management, process improvement
• Assist in defining business needs in the context of short and long term objectives
• Help identify weaknesses, gaps and opportunities for improvement - and report the findings
• Recommend improvements across all aspects of operating model - re-design of organizational structure, process efficiencies and technology enhancements
• Work collaboratively with different business groups to implement new processes, MIS, applications and organizational changes
• Develop process flows in Visio
• Bachelor degree from an accredited, high quality institution
• Financial services/business consultancy background, preferably in Wealth Management
• Strong PC skills (Microsoft Suite including Excel, Word and Visio)

GWM Global Business Transformation Resume Examples & Samples

• Partnering with senior management and cross-functional teams (e.g. front office, product, technology, operations, legal/risk/compliance) to assess current business processes and determine improvements
• Identifying weaknesses, gaps and opportunities for improvement and reporting the findings in a simple, compelling way to influence the business to transform and change the status quo
• Recommending improvements across all aspects of an operating model - redesign of organizational structure, process efficiencies and technology enhancements
• Understanding business requirements and prioritizing change requests
• Performing user acceptance testing of newly built processes and solutions and guiding end user
• Promoting and monitoring adoption of new solutions and business processes post-implementation
• Working collaboratively with team members and cross-functional groups
• Partner on end-to-end implementation projects including project management, execution and evaluation
• Prioritize alternative solutions, drive results and influence senior leaders in a cross functional, diverse environment
• Influence senior leaders and the business in a cross functional, diverse environment to transform and change status quo
• Work independently, and know when to ask for guidance
• Develop and translate quantitative analysis into strategy
• Effectively create and present oral and written communication
• Develop relationships and build a network throughout the firm
• 1-3 years of experience in strategic consulting, management consulting, project management, process improvement
• Demonstrated ability to be an integral team member on large-scale, complex global projects (planning, designing, documenting, communicating)
• Bachelors degree from an accredited, high quality institution
• Understanding of financial products and the regulatory impacts for both clients and advisors, and the industry as a whole
• Comfort and understanding with technology applications that support key business process functions
• Identify weaknesses, gaps and opportunities for improvement - and report the findings in a simple, compelling way
• Partner with global and cross-functional groups to deliver innovative solutions
• Effectively execute approved recommendations
• Consistently monitor implemented changes to ensure that new models become ingrained in the culture
• Manage and develop junior team members
• Must be a highly energetic self-starter with a relentless focus on execution and exhibit the ability to
• Own end-to-end implementation projects including project management, execution and evaluation
• Evaluation and Prioritization of alternative solutions to drive results
• Create and deliver effective presentations for senior leadership
• Forge relationships and build a network throughout the firm
• Maintain a positive attitude and act as team player while delivering on high priority, time sensitive initiatives
• Gather, formulate, and deliver business requirements from various stakeholders, and collaborate with technology partners to drive execution and implementation
• 10+ years of experience in strategic consulting, management consulting, project management, process improvement
• Demonstrated ability to lead large projects (planning, designing, documenting, communicating and follow-up)
• Experienced manager of people and projects

GWM, Global Business Transformation Resume Examples & Samples

• Credible experience with large scale business transformation
• Large scale global program management
• Tools & process methodology development for large scale initiatives
• Must be a highly energetic self-starter with a relentless focus on execution with a proven record of
• Ability to develop collaborative relationships with business partners, senior stakeholders and external clients, fostering partnerships quickly across multiple disciplines and functions
• Ability to anticipate issues and aggressively drive initiatives to achieve results
• Ability to think outside of the box coupled with practical execution to solve multi-dimensional, cross location issues and taking the initiative to drive change
• Ability to operate effectively in a matrix organization
• 5+ years of experience in strategic consulting, management consulting, project management, process improvement
• MBA (or equivalent) strongly preferred
• Financial services/business consultancy background, preferably in experience in Wealth Management
• Proven track record of people management and project management

Director Business Transformation Resume Examples & Samples

• Drive the execution of business transformation campaigns, identifying risks and proactively working with business owners to diagnose and remediate execution gaps and resolve risks to financial commitments; maintain flexibility and a balance of supporting vs. challenging the business to achieve financial targets
• Communicate timely and concise updates to executive leadership, including executive committee and BOD reviews
• Partner with Finance to actively manage the campaign commitments to forecast and budget, pressure test and align assumptions in the forecast, ensure transparency and understanding of the approved plan, and escalate potential investments required
• Manages team responsible for execution of PMO campaign responsibilities, team to include direct report(s) as well as indirect key partners including Project Managers, Subject Matter Experts, consulting partners, HR leads, and Finance Leads
• 10+ years of meaningful retail experience in finance, strategy, or retail operations roles; including leadership responsibilities
• 5+ years of management experience
• Well-developed interpersonal skills including ability to challenge the status quo and lead change through ambiguity, while maintaining partnerships and creditability at all levels in a cross functional and global environment
• Creative problem solving skills; ability to identify an opportunity; break a complex business process into sub-components; identify root causes and drivers; and propose alternative solutions with pros and cons
• Strong project management, organizational and time management skills

Business Transformation Resume Examples & Samples

• Provide business analysis from the collection of meaningful data leveraging different source systems (i.e. HPQC)
• Conduct and analyze performance against benchmarks, reconcile variances and explain findings, escalate where appropriate. Assist with monitoring, follow-ups and investigations as necessary
• Strong analytical skill set – ability to absorb information on a variety of complex issues (financial and non-financial) and summarize key issues or concerns and identify common themes and trends; demonstrated strategic thinking abilities
• Must be self-motivated, energetic and results-oriented and be committed to adding value to the organization
• Must possess strong organizational skills and the ability to manage a range of tasks simultaneously to a positive outcome and in a timely manner
• Related experience and proven results in a similar role is considered an asset

Lead Business Transformation Resume Examples & Samples

• Lead change management activity across the CIB Extended Leadership Team and manage the activities of change teams in delivering the programme
• Interact with high-level executives and clearly communicate what is expected of them and their organization
• Engage regularly with leadership to establish alignment on programme and projects and the impact on operational areas and provide solutions which enable BTO to meet the programme aims and operational managers to maintain operational stability during the transition process
• Managing the interface between programmes and business in liaison with the Business Leaders and Project sponsors to secure the delivery of programme outcomes and realisation of benefits
• Design and implementation of CIB Leadership events in driving and embedding change such as greater collaboration and joint accountability
• Manage projects budgets
• Stakeholder Management. Communicating with Senior Managers and project sponsors to keep them up to date with progress, issues and developments in change programmes, providing appropriate briefing to enable them to make informed
• 5-8 years experience in a Change Management role, preferably in the Financial Services industry or within any large scale transformation project
• 2 years experience in managing Change Programmes
• Experience and knowledge of change management principles, methodology, change process, tools, techniques
• Strong Project management theory in terms of principles, methodology, process, tools, techniques
• Ability to understand organisational, system and process changes in order to translate it into employee and business impacts

Business Transformation Director Resume Examples & Samples

• Apply a structured methodology for leading integration efforts to achieve expected benefits
• Define and measure success metrics and monitor change progress
• Serve as the expert resource and leader of the Cross-LOB Collections Alignment Program (CAP)
• Drive multi-year integration strategic initiatives to achieve Target Operating Model
• Assess integration and change impacts to the business for seamless execution
• Evaluate and reprioritize initiatives as needed based on changes within the business and priorities
• Engage senior leaders to gain stakeholder support
• Support CCB Collections Target Operating Model organizational design through defining roles and responsibilities
• Coordinate efforts with Business Integration peers across CCB Operations
• 7-10 yrs Business Transformation experience
• Change leadership
• Ability to influence and lead others to a common goal
• Superior organizing skills
• Collections or Operational background is preferred
• Exceptional communication skills – both written and verbal
• Ability to operate in a highly matrixed environment
• Must be a team player and able to work collaboratively with others at all levels
• Acute business acumen and understanding of organizational issues and challenges

Director Of Business Transformation Resume Examples & Samples

• 7-10 years experience in the design, development, planning and management of process improvement and solutions across a wide spectrum of functions with specific focus on finance capital/regulatory processes
• Bachelor's degree in business or related field or equivalent experience
• Project management, managerial, communications, lateral thinking, decision-making, team-building, interpersonal, organizational, influencing and analytical skills
• Hands-on experience in project management, facilitation, results based management, financial tracking and process mapping skills, development of scorecards and Key Performance Indicators (KPI)
• Prior experience in developing and delivering high quality project reporting to senior management oversight committees on large scale projects that span multiple functional areas and work streams
• Effective interpersonal and influencing skills
• Analytical/ problem solving capabilities
• Knowledge of regulatory/capital or MI/financial reporting systems and processes or related BAU reporting experience
• Ability to rapidly synthesize, summarize and present complex issues in a structured manner that facilitates decision making
• Master's Degree or equivalent experience

Mgr Business Transformation Resume Examples & Samples

• 5-7 years of leadership experience
• 3-5 years Technical Project Experience
• 3-5 years Business Analyst Experience
• Experience managing teams responsible for executing multiple projects on a large scale ($1 Mil + in budget) containing multiple lines of implementation stakeholders (Development teams, 3rd party software vendors, etc.)
• A sound understanding of the SDLC and PMLC
• Experience reporting, building presentations and project status reports appropriate for varying levels of communication
• Ability to work with technical teams and lead discussions around system implementation details
• Broad knowledge of CU operational experience, SM Expertise in domain
• Computer skills and general knowledge of CU operations required
• Project management methodology knowledge and experience
• Partners well with all levels of stakeholders
• Ability to work in a fast-paced, dynamic environment
• Deal effectively with conflicting priorities and change
• Strong Customer Service Skills
• Attention to Detail
• Excellent written, verbal and interpersonal communication skills. The position requires frequent communication with colleagues and partners in several different geographic locations and time zones
• Collaborative approach to decision-making on teams
• Strong analytical and problem solving skills with a high attention to detail
• Deploy an approach to critical thinking which leverages methodologies
• Experience with producing Key Performance Indicators and metric reporting including industry standard and best practice information
• MS Excel – data extraction and manipulation, pivot tables, Gantt charts, formulas
• Financial literacy to forecast and manage project budgets
• MS Office intermediate to advanced skills with Word, Excel, PowerPoint, etc. Excel including Pivot tables, template and graph/chart design and development
• Skills in compiling and analyzing large amounts of data from several sources
• Proven and effective relationship building skills
• Effective Conflict Management skills
• Advanced aptitude and business acumen
• Adhere to the Credit Union’s core values and The Walt Disney Company’s Four Keys while consistently modeling integrity and respect in carrying out the PFCU’s mission and vision
• Strong presentation skills and the ability to articulate the complete and balanced analysis and implications of a solution
• Working familiarity with various related operating, improvement and compliance frameworks such as ITIL, Six Sigma, Lean, and PMI
• Work closely with Business & Technology Leaders to define and implement critical business function, needs and products
• Evaluate and optimize estimates from development teams to ensure quality and accuracy
• Ensure alignment between technology investment and business strategy roadmaps
• Ensure deliverables across engineering teams are high quality and clearly documented beyond the obvious for continuous improvement opportunities
• Manage and appropriately escalate delivery impediments, risks, issues and changes tied to the engineering initiatives to the stakeholders
• Proven ability to work with all members of an extended and diverse project team
• Candidate must have mentoring and guidance skills to provide oversight and direction to contractors and junior members of the team
• Ability to occasionally work a flexible schedule, including nights and weekends
• 5-7 years Credit Union or Financial Industry Experience
• Strong knowledge of unit testing, behavioral testing and continuous integration
• Strong application performance / tuning skills
• Understanding of importance of maintainable / sustainable product solutions

Business Transformation Director Remote Resume Examples & Samples

• Education: MBA preferred
• Lean Six Sigma Black Belt preferred
• Experience in high priority and high visibility program management
• Experience with compliance work preferred
• Senior management presentation development and delivery skills
• Experience in Management of business unit management processes preferred

Manager, Fcc & Rc Business Transformation Resume Examples & Samples

• Ensuring Global Alignment of all operational processes and procedures
• Providing process improvement and 're-engineering' expertise to improve/ continuously improve production efficiency and achieve operational performance improvements (OPI)
• Providing consistent and integrated production management tools and processes
• Deploying a risk-based operational metric framework
• Improving Overall Operating Effectiveness (OOE)
• Implementing location strategies through management of capacity, consolidation and migration of work
• Embedding of the culture of Production Management through data analysis, training programs and the deployment of production management tools and techniques
• Manager Transformation & Production Management will lead a transformation team working with Risk Functions, to shape and initiate the transformational change which will enable the function to achieve its strategic goals. The role is instrumental in supporting and driving functions to come to well-reasoned decisions in matters of strategic, organizational, operational and technological investments. The focus of the role will be to add value to the global Risk function by providing proactive services at various points of the Change Lifecycle, in particular during initiation and prioritization. By supporting the activities to gather quality high-level business requirements and design of leading class solutions/ options, the role will help the function achieve optimum strategic alignment whilst providing pragmatic solutions to ensure the delivery of business benefits. Specifically, from a transformation perspective, the team will be responsible for
• Ensuring Global Alignment of all transformation efforts
• Identifying opportunities or challenges which need to be taken forward in order to meet the overall strategy
• Identifying the biggest opportunities, the highest priorities and most radical options
• Operationalize the strategy and take it to the next level of detail in terms of integrated solution and plans
• To support the function through its transformation, i.e. supporting the function from idea to implementation/fixing the problem
• To deliver business benefits through Reengineering focused on productivity, quality to achieve desired efficiency and effectiveness
• Build and deploy a benefit tracking tool “Benefits Tracker” to ensure benefit realization is achieved
• Deliver transformation using HSBC’s Business Transformation Framework (BTF) and Process Reengineering using industry standards methodologies (i.e. Lean Six Sigma, HSBC’s OOE)
• Collaborating and developing a sense of community which incorporates process experts within the function, the business and service delivery
• Business Production Managers are typically responsible for the delivery of globally driven, globally coordinated or priority market engagements. They are required to lead the change initiative in the pre-definition phase, take strategic decisions, operate at an executive level and manage global stakeholder and sponsor relationships
• This requires Business Transformation to operate in the following way
• Work independently and have the gravitas and acumen to work with business at the Senior Management level. They should be confident to challenge the business, where appropriate
• Be self-motivated and driven but able to manage and work in a team whenever required. He / she will not be subject to close supervision
• Be easily accessible and available to support global business sponsor needs, ensuring they are reactive to Business Partner’s needs. Typically he / she should have high energy and sense of urgency with the ability to learn quickly and assimilate information
• Work closely with and get support from global businesses and global functions. He / she should be able to ‘connect the dots’ between businesses, regions, priority markets and countries for the business sponsor
• Be able to cope and bring structure to ambiguous situations and problems. He / she will be expected to adopt an agile and flexible approach to work. Ideally, Business Transformation should have the ability to move between modes of thinking (e.g. strategic to analytical; board to drilldown)
• Ability to move between modes of thinking (e.g. strategic to analytical; board to drilldown)
• Have strong knowledge in change and performance improvement methodologies
• Have a good working knowledge and strong relationships with one or more areas within the major global business FCC& RC Business Transformation is aligned to
• Be able to demonstrate strong business knowledge and sound business sense and stay abreast of all industry trends within business and technology
• The Manager FCC& RC Business Transformation must have considerable years of diverse experience and a variety of skills related to managing large and complex change engagements, business, technology or operations and people. Experience at a highly respected strategy or management consulting firm would be advantageous
• Proven track record in change management, process improvement and business transformation
• Demonstrated ability to absorb complex concepts and support development of actionable, achievable and measurable improvements
• Experience of working in a global environment, working across cultures and matrix organization structures
• Experience in supporting management of senior stakeholder requirements / design sessions
• Demonstrated ability to provide strong analytical and communication support for work efforts to meet objectives effectively and efficiently
• 6 years of experience in leading large complex change at a global financial services institution or equivalent management consulting experience
• Typically qualifications would include an undergraduate or postgraduate degree in Science, Technology, Business Administration, Social Sciences (e.g. psychology, economics), Finance / Accounting or a related field

VP, Director of Business Transformation Resume Examples & Samples

• Ensure Management is kept apprised of the business transformation programs to ensure key stakeholders are kept informed
• Ensure regulatory and compliance policy is adhered to in all relevant transformation projects and related operational risks are explicitly considered and managed in their implementation
• 7-10 years experience in the design, development, planning and management of process improvement and solutions across a wide spectrum of functions - with specfic focus on finance capital/regulatory processes
• Bachelor’s degree in business or related field or equivalent experience. Master’s Degree preferred or equivalent experience
• Strong project management, managerial, communications, lateral thinking, decision-making, team-building, interpersonal, organizational, influencing and analytical skills
• Strong hands-on experience in project management, facilitation, results based management, financial tracking and process mapping skills, development of scorecards and Key Performance Indicators (KPI)
• Strong experience in developing and delivering high quality project reporting to senior management oversight committees on large scale projects that span multiple functional areas and workstreams
• Strong communication skills with a proven ability to work with all levels of personnel; effective interpersonal and influencing skills
• Analytical/ problem solving capabilities; ability to conceptualize; anticipate future direction and trends
• Knowledge of regulatory/capital or MI /financial reporting systems and processes or related BAU reporting experience
• Ability to rapidly synthesize, summarize and present complex issues in a structured manner that facilitates decision making. Strong knowledge of internal controls and processes
• Strong presentation skills including proficiency in MS Vision or equivalent, PowerPoint and MS Excel and Project Management tools such as MS Project
• Strong communication skills – both verbal and written including the ability to draft high quality communications in a clear and concise manner
• Knowledge of or experience in CCAR/CapR or other stress testing processes or regulatory reporting processes. Experience working in management consulting firms (consulting/financial advisory practice in a Big 4 firm preferred)
• Successfully enlist the support of Senior Leaders to gain appropriate sponsorship and core team member support for business transformation projects
• Leverage a broad & deep understanding of the organization and strategic challenges to identify potential high-value projects and subsequently lead approved efforts through delivery
• Hands-on leadership required as project staffing will come from areas of the business with indirect reporting relationships
• Communicate the status of business transformation and integration management efforts to key stakeholders
• Serves as an effective business transformation coach/mentor as well as a role model to managers and analysts across the Xerox Services organization
• Travel requirements: 25-30%. Attributes
• Flexibility in adapting to changes in tasks prioritization
• Strong track record of success in influencing & being a change agent
• Strong program management and organizational skills
• Ability to build solid relationships with professionals at all levels within an organization and become a trusted business partner
• Recognized for his / her collegial style and ability to quickly add value in cross functional team environments
• Broad based business experience a must including financial acumen. Key Metrics
• Focus on developing and executing Xerox Service’s 6-prong strategy including operational excellence, global growth, portfolio development, innovation, and employee transformation initiatives
• Effective collaboration with leaders to get their support of business transformation projects and shared accountability for resultant outcomes. Experience Required
• 10 years of relevant experience related to business transformation and program management
• Experience working in a matrix organization
• Proven track record of successfully organizing, structuring and creating cross functional efforts
• Experience engaging at all levels of the business to explain value and address change management challenge, requiring cross-functional, end to end approach and process discipline

Rewards Business Transformation Resume Examples & Samples

• Work with user groups to understand their business and translate them into detailed business and functional requirements deliverables
• Interpret existing documentation and business processes to prepare and coordinate test plans for functional and user acceptance testing
• Identify, document and support development team in the resolution of defects
• Compose business process maps and business process documentation, assisting in business process renewal efforts
• Support analytical and reporting needs
• Support system administration functions
• Other related duties as assigned
• Supports the translation of client experience strategy into tangible solutions
• Defines detailed processes, organizational structure and relevant roles and responsibilities required to implement changes
• Manages the transition from current to future state
• Knowledge of Advisor portals, Account Opening and Onboarding, virtual service networks, trading and payment processes
• Understanding of financial products and the regulatory impacts for both clients and advisors
• Recommendations development for improvements across all aspects of operating model - re-design of organizational structure, process efficiencies and technology enhancements
• Partnership with global and cross-functional groups to deliver innovative solutions
• Leadership of highly skilled teams through project lifecycles by leveraging approaches in process re-engineering, organizational design, program and change management
• Excellent communication, influencing and negotiation skills with the ability to establish and communicate the strategic vision to all levels
• Own end-to-end implementation projects including assessment, planning, project management, execution and evaluation
• 15+ years of experience in strategic consulting, management consulting, project management, process improvement
• Demonstrated ability to lead large projects (planning, designing, documenting, communicating, training, transitioning and follow-up)

CIB Business Transformation Resume Examples & Samples

• Working closely with functions globally across J. P. Morgan and market partners to define the current process, system and organizational landscape and key pain points and opportunities
• Formulating quantitative analyses, eliciting and analysing large quantities of data to identify trends and areas of opportunity to help support recommendations for cost efficiency gains and process improvements
• Development and documentation of front-to-back business flows
• Ownership of deep-dive analyses and workstreams
• Skilling up and coaching associate-level employees and consultants regarding change management techniques
• Provision of regular status updates to core team and senior managers
• Developing and supporting business cases and strategy for senior management
• Effective communication and discussion of all change initiatives ensuring that the relevant business, operations and technology stakeholders are engaged and that all issues and risks are identified and escalated
• Formulation of project implementation charters to be handed over to the business for execution
• Substantial amount of experience in a financial services, strategy/management consulting, operations or technology environment, with a strong focus in change management and project management of some large projects
• Expertise in large scale data analysis and manipulation; strong Excel skills a must. Solid experience with quantitative analysis is a must for this role
• Previous experience in a senior role of large strategic programs from an Investment Bank, Corporate Bank or Management Consultancy background desirable
• Experience with MIS and data modelling is advantageous
• Effective presentation skills and advanced Powerpoint user; knowledge of Think Cell advantageous
• Familiar with wider financial services landscape, including regulation, utilities and vendors
• Strong awareness of trade lifecycle, from pricing/trade capture through to settlement and accounting
• Ability to communicate clearly and confidently; able to influence internal and external stakeholders; confidence in communicating with senior management
• Ability to lead / drive a working group across functions and regions
• Ability to manage conversations with key stakeholders
• Ability to manage / partner with Analysts and Associates to complete deliverables and recommendations in a timely manner
• Serve as key point person to Senior Program Manager on project status and to identify, monitor and help mitigate risk/issue throughout the project lifecycle
• Partner on end-to-end projects including strategy and operating model, project management, execution and evaluation
• 4+ years of experience in strategic consulting, management consulting, project management, process improvement
• Financial services/business consultancy or engineering backgrounds, preferably in Wealth Management

Client Profitability & Business Transformation Resume Examples & Samples

• Lead the development of client profitability models in CIB
• Lead initiatives to increase that profitability such as business simplification, elimination of bespoke client processes, and development of a configurable but scalable operating model
• Maintain a governance and PMO structure to ensure objectives are clearly defined, project plans / deliverables are documented and each work stream remains engaged and on track with target deadlines
• Maintain effective communication with the Corporate and Investment Bank CAO community and business partners with the purpose of informing interested parties on all key milestones, accomplishments, programs, activities and overall successes
• Monitor and track productivity
• Partner with global stakeholders to determine strategic direction of the business model
• Responsible for Issue Management, Escalation and Remediation
• Coordinate all program updates for senior leadership and key stakeholders
• Lead and coordinate working groups, business forums, governance and steering committee meetings
• Bachelors Degree - Accounting, Finance, or Business preferred
• Minimum 6 years of experience with Program Management / Business Management / Reengineering
• Proficient with technology and systems and capable of applying knowledge to operations and understanding the overall infrastructure and business implications
• Proactive control and risk management, addressing gaps in processes and escalating issues to benefit the business and clients in a dynamic environment
• Drives strategic and tactical plans, including automation and process reengineering initiatives, with an ability to anticipate and overcome barriers. Takes the business to the next level
• Drives critical thinking and proactively seeks out best practices, anticipates clients’ future needs and collaborates on ideas with others. Understands clients’ needs and impact on relationship across J.P. Morgan
• Proactive and responsive communicator, maintaining frequent contact with business partners, listening to understand needs, and taking ownership of incoming and outgoing messages
• Inspires and motivates others by understanding business drivers, developing and articulating the value proposition, challenging the status quo, and modelling desired behaviors and outcomes
• Resource and talent management, aligning the right resources to clients and initiatives and allocating work efficiently. Acquires and develops talent for the organization and enables others on team to develop strong relationships and follow best practices
• Manages performance, aggressively developing skills, capabilities and successors. Provides real-time feedback to the team and fulfils performance management commitments
• Builds a sense of community, creating a positive team environment and modelling a global, diverse mindset and inclusive behavior
• Eliciting and analyzing large quantities of data to identify trends and areas of opportunity to help support recommendations for cost efficiency
• Development and documentation of front-to-back business process flows
• Effective communication of all change ensuring that the relevant business, operations and technology stakeholders are engaged and that all issues and risks are identified and escalated
• 3-6 years of experience in a financial services, strategy/management consulting, operations or technology environment, with a strong focus in strategy, change management and project management
• Expertise in large scale data analysis, designing automated data analytical models and calculations; strong Excel skills a must
• Knowledge of wider financial services landscape, including regulation, utilities and vendors with ability to converse comfortably with stakeholders on said topics
• Strong performer who consistently goes above and beyond expectations

Director, Business Transformation, DIS Resume Examples & Samples

• Drive the development and full cycle execution of transformation program solutions to optimize the company’s products and offerings within Depository Institution Service group
• Build business cases for strategic programs and present or support presentations to senior management in order to achieve executive level buy-in and understanding
• Collaborate with fellow Transformation leaders, product management, marketing, sales and service organizations to build consensus and understanding, while creating and executing program strategies and validating current and future program effectiveness
• Assist with identification of new improvement opportunities, development of work plans, validation of results including measuring and reporting initiative progress,
• Lead thought partnership efforts on continuous improvement of procedures and overall infrastructure, with a focus on improving quality, increasing efficiency and reducing risk
• Communicate frequently with the respective business line leaders, Corporate DIS leaders and key stakeholders both verbally and in written documents/presentations
• Lead/ participate in weekly/monthly Project Leader meetings and Business Transformation (BT) staff meetings
• Foster strong working relationships with peers and management to meet company objectives and develop trusting, effective relationships amongst project teams, BT colleagues and LOB leaders
• 10+ years of work experience with minimum 2 years of experience at a management consulting firm or in an internal consulting, business transformation, or related role
• Experience working in a technology or software company a plus
• Knowledge, understanding, experience of fundamental principles of process improvement, operating model design and organization restructuring
• Knowledge and understanding of basic corporate economics and cost/profitability criteria
• Strong project management experience and skills
• Demonstrated strong ability to work with senior executives and all level of the organizations
• Ability to identify key issues, gather information to investigate those issues and develop plan of action to address challenges
• Strong written and oral executive-level communications skills, including the ability to quickly adjust message based on different audiences and agendas
• Ability to manage and prioritize multiple tasks simultaneously
• Capable of embracing opportunities that are less than fully defined and detailed, exhibiting the ability to bring tangibility to ambiguous situations
• Positive team player

Director, Business Transformation Resume Examples & Samples

• Provide support to Sr. Leadership to proactively identify opportunities for new campaigns; facilitate cross functional sessions for leaders and subject matter experts, translate ideas to executable plans, provide a structure to further define scope and interdependencies, and quantify opportunities vs risks for prioritization. Partner with senior leadership to develop end to end business case campaigns and quantify value, from hypothesis to operational levers to metrics and resulting financial benefits. Engage key resources, quantify risks and opportunities, and oversee execution plans to ensure successful implementation
• Develop approach to quantify benefits, including modeling and pilots for test-and-learn analysis. Define and implement visual business reporting solutions to track metrics and value (financial) realization, leveraging and identifying opportunities for automated tracking solutions
• Contribute to the development and maintenance of implementation plans, ensuring key milestones are identified and defined by the business teams and documented by the project manager. Ensure the identification of project interdependencies and engagement of subject matter experts, establishing ownership and clear accountabilities
• Responsible for monitoring transparency of campaign milestones, metrics, and financials with escalation of risks to PMO, Executive Sponsor or Executive Committee as necessary
• Prioritize the expansion of campaigns and process changes to drive value (financial) creation across TRU global markets, partnering with subject matter experts to evaluate market conditions and maintain flexibility in project management structure
• Excellent communication skills, both oral and written; able to express complex ideas in simple terms to all levels of management

Business Transformation & Execution Tiaa Global Asset Management Resume Examples & Samples

• Partners with the TGAM leadership team and TIAA Office of Business Effectiveness to translate TGAM strategies into a portfolio of actionable plans and transformation efforts
• Ensures that enterprise programs of highest strategic priority are appropriately resourced with program/project support
• Develops metrics and monitors the ongoing progress of the transformation portfolio
• Leads a team of business project/program managers who design and implement broad changes and specific improvement initiatives necessary to achieve the targeted business outcomes
• Directly supports key initiatives as needed to ensure the successful execution of TGAM’s transformation priorities
• Collaborates with TGAM business leaders, shared services functions, Affiliates, and TIAA leaders to execute business strategies, assess current issues, and establish formal feedback mechanisms to keep key stakeholders engaged and aware of progress
• BA/BS Degree
• 10+ years of experience leading corporate, divisional and/or department-wide transformation efforts or continuous improvement projects/programs
• Strong knowledge of and experience in the financial services industry – preferably Asset Management
• Understands linkages between divisional strategies and drivers and project/change management programs
• Proven ability to execute on operational commitments
• Proven ability to lead teams of a wide variety of disciplines and backgrounds to achieve significant results
• Ability to work well with others at all levels of the organization

AVP Business Transformation Resume Examples & Samples

• This resource will part of the team to support the Global FCC EASi program (EASi)
• Focus on closing the gap through four core programs; 1) Organization/location strategy 2) Process & Procedure enhancements 3) People and Performance management 4) Technology and Automation
• Global and Regional Governance and Strategy
• Prioritization and opportunity development
• Share and Promulgate Best Practises
• Be knowledgeable about HSBC’s environment including: Organization structures; HSBC business drivers; Group and businesses’ strategy; Acquisitions and mergers; Shareholders; Processes; Systems and Current state vs. Target state
• Be knowledgeable about the external environment including: Main banking competitors; Regulatory environment; Key events in world / local news that could impact HSBC; Global economy; Other industries i.e. latest innovation and technologies etc
• Have the knowledge and expertise to support the design of solutions that must comply with applicable legal and regulatory requirements whilst also challenging interpretation of these requirements to ensure that we take a commercial approach to their implementation
• Have a good working knowledge and strong relationships with one or more areas within the major global business TPM is aligned to
• Have strong financial and commercial acumen and the ability to understand and contribute to business cases
• Includes ability to understand complex business problems and apply a strong commercial sense
• Have strong knowledge of key domains and change industry
• The Manager Transformation & Production Management must have considerable years of diverse experience and a variety of skills related to managing large and complex change engagements, business, technology or operations and people. Experience at a highly respected strategy or management consulting firm would be advantageous
• Demonstrated ability to build, maintain and navigate the organization using formal / informal networking skills
• Effective & efficient communication skills
• Min 5 years of experience in leading large complex change at a global financial services institution or equivalent management consulting experience
• Typically qualifications would include an undergraduate or postgraduate degree in Science, Technology, Business Administration, Finance / Accounting or a related field
• International working experience advantageous
• MBA advantageous
• Prior management, strategy, or IT consulting; COO or Business Management; or Business Transformation experience
• Strong background working in financial services – Investor Services and OTC derivatives
• Prior experience of strategy management and execution/program management, business case development and analysis in a financial services, operational or technology environment
• Commercial mindset. Experience in pricing or commercial valuation a plus
• Senior stakeholder management
• Strong analysis (e.g. root cause identification) and solution development and framework skills
• Strong prioritisation and organisational skills
• Ability to own and execute a program end to end
• Contract management, JV partnership, vendor engagement is a plus
• Experience with or knowledge of leading technology applications or vendors used by financial services is desirable for example MarkitWire, DTCC, TriOptima is a plus
• Knowledge of emerging technologies such as Blockchain, IoT a plus
• Familiar with Industry developments such as Financial Reform and response from Industry participants & associations e.g. International Swaps and Derivatives Association (ISDA), is a plus

Business Transformation Deployment Leader Resume Examples & Samples

• Lead the effort to align with Polaris Process Leads, Area Deployment Leads, Organizational Change Management (OCM) and IBG Business Transformation to drive adoption of global processes, data, and systems. This includes acting as the voice of 3M PI into the Corporate and IBG Business Transformation program; ensure all critical 3M PI requirements are identified, prioritized and agreed within solution awareness and the deployment gate process; coordinate completion of all division BT activities within the Polaris deployment schedule, including material and customer data cleaning for implementations; and communicate timelines, key deliverables and BT activities to 3M PI organization
• Provide leadership for 3M PI to standardize, simplify and redesign processes in advance of Polaris deployment. This includes SKU Rationalization, BOM Cleansing, Subcontracting and other Division specific programs. Coordinate definition of division customer facing programs including Sales District Design, Pricing Management, Merchandising and Customer Terms & Conditions
• Ensure business readiness for 3M PI manufacturing plant deployment. Align 3M PI plant resources to lead key roles for production execution, quality management and logistics. Review cutover plans, inventory build and prioritization of customer orders to ensure successful implementation
• Lead OCM for the division. Identify, communicate and mitigate customer and business change impacts. Assign Super Users and Division Subject Matter Experts to ensure successful solution training, user acceptance, and day-in-life training. Coordinate customer communication plans with OCM
• Ensure BT success for Deployed Countries: coordinate extended support for Go-lives. Ensure appropriate awareness and escalation of critical issues. Prioritize process and system enhancements to enable continuous improvement of customer and business operations. Drive division value realization of Business Transformation programs. Leverage Corporate Business Transformation playbooks, customer KPIs and service level agreements to measure our success
• Minimum of seven (7) combined years of supply chain, sales, and/or marketing experience
• Exposure and understanding of Project Polaris deployment approach
• Six Sigma BB certification and/or Project Management Professional (PMP) certification
• Experience managing complex projects in a cross-functional and highly matrixed organization
• Broad understanding of both customer facing and back office activities
• Early adopter and comfortable with change
• Ability to engage and influence others
• Ability to work across multiple functions and disciplines
• Strong team collaboration and communication skills
• Results-oriented with strong process and execution skills
• Effective problem solving and analytical skills
• Leads the deployment of continuous improvement strategies within the market
• Leads inter-departmental teams on large scale, complex, Continuous Improvement projects
• Teaches classes on Continuous Improvement methodologies
• Coaches and mentors leaders on Continuous Improvement methodologies
• B.S degree in Engineering (Industrial, Manufacturing preferred)
• Black Belt Certification required
• Master Black belt certification preferred
• Change Management/Facilitation experience required
• Experience leading complex projects and leading teams required
• 3 years of healthcare Provider or Managed Care experience is preferred
• Proficient using Microsoft Word, Excel, and PowerPoint
• Minitab experience
• Fluency in facilitating Value Stream Mapping sessions and Process Mapping sessions
• Strong interpersonal skills with a demonstrated ability to influence / motivate teams
• Highly detail oriented, with the ability to coordinate initiatives with little supervision
• Strong oral, written and presentation skills at all levels of an organization
• Ability to apply independent thought and judgment, organize work priorities and meet specific objectives under tight project deadlines
• Ability to organize and manage multiple concurrent projects
• Team oriented; promotes unity in achieving goals

Intern, Business Transformation Services Resume Examples & Samples

• Support One Stop Shop
• Support preparation of Business Transformation Leads
• Create portfolio based BTS templates and reporting
• Prepare and facilitate daily roadmap tracking, meeting minutes, knowledge exchange, etc

Business Transformation Principal Resume Examples & Samples

• Master's Degree, MBA or equivalent Education
• Certification in project management methodologies and standard (PMI/PMBOK, PRINCE2 etc.) – Desirable
• Sound understanding of IT operational processes and the major business and IT drivers for change; proven experience in strategic aspects of SAP solutions (e.g. centre of excellence set up, business process management, etc)
• Sound understanding of SAP solutions and more importantly how SAP technology enables realization of business outcomes and supports Digital innovation
• Result driven: confident, thrives on hard work and consistent challenge, quick on her/his feet; self-starter and can-do-attitude
• Adaptability and flexibility to manage deadline pressure, ambiguity and change; willingness and talent to act in a wide spread of roles - from 'Strategic Advisor' to 'implementation-oriented doing'
• Excellent conceptual as well as written and verbal communications skills – business English
• Excellent negotiation, facilitation and influencing skills at C-Level
• Global cultural awareness and respect; organizational ‘intelligence’: appropriately aggressive, yet cool and respectful, professional presence
• Team-oriented: able to build strong relationships at every level of an organization and is a strong motivator
• At least 15 years professional work experience at management level or in management consulting role - Management Consultant on Associate Partner/Director and Program Leader Position from Management Consultancies
• Experience in transformation programs, business cases, business and IT alignment projects, IT-Strategy, IT-Architecture, IT-Governance/Organization and Business Process Management
• Experience in dealing with Senior level Execs in Consumer goods industries
• Successful management of large-scale programs, desirably in SAP programs of work
• Demonstrable experience in business outcome realisation using SAP solutions

Business Transformation for Digital Branch Resume Examples & Samples

• Lead and execute digital branch initiatives to enhance customers' experience in sales and advisory processes, including the development of paperless and straight-through capabilities for consumer investment products
• Execute the digital branch transformation roadmap, by actively building channel and process capabilities to create an engaging and consistent customer experience across multiple platforms
• The candidate should be technology-savvy, with the ability to work with business, IT and vendors to perform business requirements and technology fit-gap analysis
• A proven track record of successfully leading and delivering transformation projects
• Passion for building rich and innovative user experience and a very strong customer centric mindset in designing processes and solutions
• Embrace ambiguity and a track record of someone who can take a concept and make it real
• Thirst and curiosity for knowledge, continuous learning and improvement
• Ability to think out of the box with a constant lookout for leading industry practices
• Energy and passion to lead and influence stakeholders and fellow colleagues
• Experience in managing and balancing the needs of business and IT
• Sharp analytical and problem-solving skills. Six sigma certification is a plus
• Solid project management, change management and facilitation skills. PMP or Prince 2 certification is a plus

MBA Business Transformation Intern Resume Examples & Samples

• Use your skills in impactful projects and participate in meetings and presentations to senior leadership
• Execute on improvement projects aimed at achieving strategic and financial objectives
• Understand and analyze various drivers impacting key metrics and outcomes and provide a fact-based recommendation to the stakeholders
• Drive cross-functional projects across different business units
• Market your skills at the executive level within a world-class telecom and technology company
• Manage your projects while constantly being challenged to generate smart solutions

Business Transformation Specialist Resume Examples & Samples

• Drive and execute business strategies and improvement projects
• Deploy Daily Management and Problem Solving tools to drive Business Improvements
• Work with key stakeholders to define objectives, metrics, strategy and execution plan for short, mid term
• Coach business team members, in the practical application of the LEAN tools to drive significant business impact
• Facilitate Kaizens, value stream mapping sessions and activities to achieve project objectives
• Quality Specific Goals: Aware of and comply with the Philips Quality Policy, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position

Business Transformation Leader Resume Examples & Samples

• Manage transformation initiatives for the business, take ownership to follow through on our commitments with on the ground support and continuous improvement post implementation
• Apply a structured approach to facilitate problem solving, identify root causes, and guide partners to make informed decisions
• Proactively suggest changes that address opportunities or issues. Gain alignment at all levels behind opportunities/ impacts, and influence them to take action
• Support our partners to succeed by strategically identifying and solving real business problems
• Negotiate with business Executives, Sr. management, Customers and Vendors to set up terms of engagement for the work and manage expectations
• Develop deep knowledge of various areas of the business and use this to identify potential impacts or opportunities that haven’t been identified yet
• Appropriately apply BMO’s Organizational Change Management Framework on their engagements
• Promote a high performing work environment by setting/demonstrating high performance standards for team
• Attract and retain top talent. Actively work to develop a diverse and talented BT community of practice
• Provide recommendations or take action to move talent within the organization to support the achievement of a sustainable BT community
• Forecast and articulate resource requirements based on knowledge of resourcing and availability of resources
• Develop an overall resourcing strategy and plans, including resource optimization and resource-leveling plan
• Provide enterprise-level view to help others develop strategic plans. Help leaders identify ways to integrate their change story into larger organizational vision
• Regularly coach team members and business partners where necessary. Effectively demonstrate quality coaching conversations and feedback techniques
• Stay connected to industry best practices for consulting, strategy, design and change leadership trends and applying them to the business engagements
• Seek new perspectives and challenge what is possible. Pose the right questions and share best practices to allow partners to develop long term strategies. Speak up, be candid and authentic. Break barriers and connect the dots across business, operations, technology, and key partners
• 5+ years experience with progressively increasing responsibility in business transformations, process improvement, or Organizational Change Management on business transformations
• Strong leadership experience in a transformational, fast-paced environment
• Experience managing medium to large-scale transformation initiatives
• Experience facilitating meetings and conflict resolution
• Experience in Consulting is considered an asset
• Experience using Lean or Six Sigma is considered an asset
• Experience running engagements as the Organizational Change Management Lead, Lean Lead, or Six Sigma Lead is required
• Experience with developing and executing plans to support employee preparedness for large scale, complex transformational changes
• Clear understanding of process redesign fundamentals and definitions
• Conducts process measurement activities and basis process analysis (e.g., graphical/ some statistical)
• Knowledge of Procurement (e.g. strategic sourcing, supplier risk management, purchasing, invoicing, accounts payable) is considered an asset
• Experience building executive relationships
• Experience in project planning and problem solving
• Able to articulate the value of a change, uses metrics to build the case for value of Organizational Change Management
• Able to lead discussions with stakeholders and can effectively guide conversation to stated objectives Promotes dialogue to achieve actionable conclusions
• Makes decisions within appropriate time frames and with sound justification, and can learn from mistakes
• Able to manage ambiguity and synthesize complex information into meaningful messages and recommendations
• Able to persuade, convince or influence in order to have specific impact or effect
• Able to structure an idea or proposal in such a way as to engage the agreement, commitment and championship of others through the discipline of the facts presented, the targeted benefits articulated, and the coherence and cogency of the argument / presentation
• Capable of applying a structured approach to facilitating problem solving, identifying root causes, and influencing partners to make informed decisions
• Capable of interacting and to have difficult conversations with business partners at any level
• Capable of managing numerous stakeholders, anticipating their needs, and gaining alignment for strategies from executive level stakeholders
• Strong understanding of process redesign fundamentals and definitions
• Skilled in planning, coordinating, tracking, and controlling different parts of a complex project
• Able to structure work plans for moderately complex activities without support
• Able to write high-quality, well designed and structured documents. Demonstrates understanding of audience in development
• Strong skills with core Microsoft Office suite. Can create professional-level material from scratch, or effectively tailor templates to meet specific project needs
• Business analysis capabilities (statistical / graphical)
• Team player, shows initiative in motivating others, recognizes achievements and creates excitement around goals
• Skilled in understanding the impact of a change, and planning effective interventions
• Understands, describes and navigates existing work and makes recommendations with a clear sense of organizational impact
• May require travel to Chicago, Toronto, Montreal

Partner Business Transformation Lead Resume Examples & Samples

• Work closely with corporate program and revenue functions, partner Sales, direct Sales, Services and IT leadership to define and execute on partner transformation initiatives for achieving and exceeding Qlik’s to and through partner sales, influence and services revenue goals
• Work with partners and functional sales leadership to identify opportunities for partner sales process, revenue and margin improvements; facilitate the successful execution and implementation of partner transformation initiative and programs through the partnering, sales, marketing, legal, revenue and services teams
• Collaborate with Sales operations and influence Qlik’s technology strategy to scale to support the partner business needs
• Collaborate with corporate, field partner & alliances and field operations teams to transform business process, policy, operating structure and IT platforms to enhance customer and partner experience across regions
• Where needed define direction, strategy and support of partnering functions and RTMs at corporate and in the field
• Ensure timely execution with stakeholders and update the business of regular progress
• Demonstrated experience in a transformation capacity in the technology and software industry
• Self-starter with an ability to work effectively with minimal oversight and guidance
• Experience in designing and implementing partner business transformation initiatives like Partner programs, Partner maintenance models, 2-tier distribution, PRM and partner enablement
• Solid understanding and experience of changing partner ecosystem needs and best practices related to on-prem and cloud business models. Experience in working with Solution Providers, System Integrators & consulting partners, Managed Service Providers, Technology partners in GTM strategies and selling
• Strong understanding of operating models and business drivers in technology/software companies, distributors/reseller business and high-end consulting/SI is desired
• Experiences in defining, designing and delivering transformational programs that impact sales, channel, services and renewals business
• Strong project and program management, planning, and organization skills, including ability to handle multiple projects simultaneously in a fast-paced environment
• Proven track record of effectively interfacing with cross-functional departments and sales management team; understands that success depends on collaborating
• Strong understanding of IT platform capabilities for SFDC, NetSuite, Steelbrick and similar ERP packages
• 15+ years of global work experience in technology/software/internet industry or leading management consulting firms
• At least 10+ years of experience in working on transformation initiatives with GTM, sales, sales and channel operations, contracting, deal desk, alliances, quote to cash, billing, revenue operations and customer service teams
• Candidate with MBA is preferred
• Strong interpersonal and team building skills; ability to work with a diverse team in a highly matrixed organization and influence/drive change across functional and business boundaries
• In depth experience on partnering relationship building, partner ops and partner program execution
• Executive communicator; comfortable and experienced at communicating at multiple levels

Business Transformation Engagement Lead Resume Examples & Samples

• Lead engagements – Manage multiple diagnostic and transformation initiatives from initial research and analysis to tangible action planning and outputs
• Structure problems – Create structure around ambiguous problems by developing an approach to gather and analyze data and generate meaningful insights
• Develop the team - Actively coach Consultants and Sr. Consultants on the team. Model high performance behaviours and provide constructive feedback to team members to foster their learning and development
• Become a trusted advisor – Build relationships and establish credibility with business partners and become a trusted advisor that can deliver value beyond the scope of the engagement
• Stay current – Demonstrate market / environmental awareness of issues and trends to anticipate and respond to evolving customer and business needs. Drive innovation by doing new things or doing things in a new way

VP, Business Transformation Resume Examples & Samples

• 15+ years of strategic and/or operational experience, leading large-scale projects/ programs with complex transformational or new business design components
• Healthcare industry experience
• 3+ years of strategic consulting leadership experience within external consulting firm
• Prior experience developing and presenting information to senior leaders
• End to end business process thinker
• Prior experience leading M&A, operations integration, process integration
• Advanced level of proficiency with MS PowerPoint and Excel
• Large matrix organizational experience
• Formal process improvement training (e.g., Six Sigma, TQM, etc.)

Identity Services Business Transformation Lead Resume Examples & Samples

• Identity and Access Management - 4 years
• Agile methodology - 2 years
• IT Security - 2 years
• IT Services - 5 years
• Strategic thinking - 3 years
• Creativity and imagination - 3 years
• Good communication - 5 years
• Ability to lead and motivate others - 5 years
• Excellent organizational and planning skills - 3 years
• Initiative and problem-solving ability - 5 years
• Decision making skills - 5 years
• Finance skills - 3 years
• Fluent in English - 5 years

Business Transformation VP Resume Examples & Samples

• Partner with Senior Leaders to identify and frame enterprise business transformation initiatives enabling business strategic planks and performance outcomes
• 15 years of relevant, executive-level experience related to business transformation and program management within Business Outsource Processing environment
• Deep experience in F&A service provider marketplace (Source to Pay, Order to Cash, Record to Report), Subject matter expert
• Strong consultative sales experience, including engaging at all levels of the business to explain value and address change management challenge, requiring cross-functional, end to end approach and process discipline

Dir Business Transformation Resume Examples & Samples

• 2) Meaningful exposure to strategic business issues – micro-economic, industry structures, strategy, finance, and channels in operational and leadership roles
• 3) At least 6 years of experience working with a large multi-national business or major international consulting firm or career progression of ever increasing responsibility and commensurate success
• 4) Differentiated skill and capability around project and program management approaches, tools and phases of project lifecycles
• 5) Able to work effectively at all levels in an organization
• 7) Thought leader and practitioner with active listening skills

FP&A Business Transformation, Director Resume Examples & Samples

• Responsible for providing leadership and oversight of the project portfolio for the Financial Planning and Analysis (FP&A) functions. The portfolio consists of multiple complex, cross-functional projects in support of strategic business initiatives and regulatory requirements
• May directly manage projects as needed, including strategy, project plan development, coordination of project team, deliverables, testing, and implementation
• Plan and lead the execution of complex, cross-functional implementations or integrations (including vendor selection, contracts administration, coordination with IT delivery partners, issue management, escalation, management communications, KPI tracking and reporting)
• Provide overarching program guidance to the individual program and project managers
• Responsible for project management of non-technology projects and direct and advise technology Project Managers on technology projects, in support of FP&A project/program objectives. Manage multiple projects and/or multiple PMs concurrently
• Provide summarized status and financial reporting and monitoring to the FMA Head of Project and Change Management, FMA function Lead, EPMO, IMO or other key stakeholders
• Serve as a business Subject Matter Expert as appropriate on the function’s initiatives
• Liaise with other Finance groups (e.g. Treasury, Controllers, Finance Operations) IT, Risk, Operations, Legal, etc. for coordination on programs and projects
• Investigate and develop resolution of complex business or project issues, including analysis, solution facilitation and development, approval, management communication, and implementation
• Responsible for implementation and/or administration of project governance requirements
• Develop and deliver management and project-related presentations as needed
• Assist the FMA Head of Project and Change Management with overall FMA project portfolio governance as needed and development of best-in-class tools and reporting for effective and transparent project governance for the FMA project portfolio
• A BA/BS degree from a 4-year college
• 10+ years of experience in Finance as a function leader, senior project manager, or comparable experience
• Banking industry experience and knowledge of banking organization, operations and technology preferred
• FP&A process and systems knowledge preferred
• Experience leading and managing programs and/or large projects from start to finish with specific experience in
• Finance and accounting system implementations or conversions
• Process improvement assessments / implementation
• Turnaround, tight timeline, and/or crisis environments
• MBA, CPA, and/or PMP certification preferred but not required
• Big 4 or top tier management consulting experience preferred but not required
• Must possess strong leadership skills and be very proactive in approach
• Ability to quickly establish rapport, credibility, trust, and respect throughout the organization at all levels, and be viewed as a team player
• Ability to be an influential business partner who can lead through influence and garner support from cross-functional executives
• Strong presentation skills; ability to present to large groups and to executive management
• Ability to lead meetings, facilitate resolution of differing views
• Ability to work independently and with all levels of management within and outside of Finance and to negotiate matters on behalf of senior management

Business Transformation Executive Resume Examples & Samples

• Develop technology transformation principles driven by business goals and comprehensive understanding of technology trends and opportunities
• Define the scope and capabilities of the initial instantiation of platform-as-a-service
• Manage a small development team to incubate new technologies to prove concepts, and define the process for scaling Proof-of-Concepts to established services in the target state platform
• Provide oversight to proofs-of-concepts throughout ISA to ensure objectives are aligned with the principles
• Understand and influence the product roadmaps with key partners, including established technology vendors, emerging technology vendors and potential FinTech partners
• Provide strategic guidance for ISA Talent Strategy and Tech Hub development to realize low-cost location strategy in Tempe, Arizona
• 15+ years in Technology Strategy development, including hands on incubation of emerging technologies
• Demonstrated innovation, creativity and entrepreneurial mindset, through patent authorship or start-up experience
• Demonstrated ability to influence vendors’ product roadmaps
• 3 years of experience providing technical guidance to large transformational efforts
• Prior technology fellow, teaching and technical mentoring experience highly desirable
• Mentoring a matrixed team by imparting technical experience to less experienced peers
• Ability to manage competing priorities and re-adjusting plans quickly, a good understanding of the role and how the team plays in major organizations’ technology strategies is necessary
• Influencing priorities, for both the business team and the technology teams supporting the department
• Must understand both the business problem and the technical solution to advocate for excellence and effect change when necessary
• Must have the finesse to navigate within a large organization to influence big decision makers and win trust by using people skills as much as technology knowledge
• Responsible for defining the ISA transformation scope, goals, workstreams and program plans
• Understands multiple delivery approaches, with the wisdom and experience to select the most appropriate approach to achieve the goal and to compliment the enterprise delivery framework
• Constantly synthesizes program outcomes compared to goals and resets direction accordingly
• Perceives issues through regular program reviews. Incorporates feedback from the 2nd and 3rd lines to frame program-level issues and options for resolution to the appropriate governance body and senior executives for discussion and decisions
• Manages dependencies across related work streams, highlighting risks and alternative paths to achieve the program goals that continually lower the execution risk
• Manages external dependencies between the transformation program and shorter term, discrete efforts. Identifies potential conflicting objectives and escalate for decisions with the appropriate stakeholders
• Responsible for all program communications, simplifying complex information to the essential essence of the message. Includes providing assistance with Board reviews
• Mentors, influences and leads a matrixed team of business, technology and vendor resources to manage the execution of the program
• Lead or contribute as a key participant in multiple committees
• Lateral thinking and strong analytical abilities a must
• 15 years of relevant business technology solution delivery experience
• Track record of leading large, inter-connected programs across multiple stakeholders
• Deep banking domain experience
• Expertise in using technology to solve business problems, collaborative, team focused

Cb-business Transformation Resume Examples & Samples

• To advise and support process donors/owners in undertaking Business Transformation & Globalization projects and advise on appropriate business solutions
• To ensure that all business transformation projects are delivered in accordance with the approach and respective framework to project management, including taking the lead on ensuring quality feasibility studies, business reviews, and timelines for the evaluation of Business Transformation projects
• To develop, prepare and implement Globalization Strategy which will identify appropriate relocation/growth opportunities, enable business value addition and identify key risks and changes necessary for such
• To commission work where required with business stakeholders and project sponsors, process donors/owners; build positive relationships, develop/monitor roadmaps and execute implementation plans
• To develop key work streams and prioritization of opportunities in close liaison with operations and technology stakeholders to ensure service improvement and efficiency savings
• Establish working relationships and routinely interface with: project sponsors, business stakeholders, Technology, Subject Matter Experts (SMES), and other functional partners
• Lead/participate in regular project meetings to ensure project progress, adherence to project plan, milestones and deliverables including Workgroup & SME Engagement/Planning/Administration
• Monitor, track, and report on project deliverables through each stage of the project life cycle to ensure projects are completed on time
• Provide timely, accurate status updates to key stakeholders including Senior Leadership
• BA/BS degree required or equivalent work experience required
• A minimum of 3 years in the financial services market
• Experience in loan operations and/or loan technology
• Strong PC skills in Microsoft Suite (e.g. Word, Excel, PowerPoint, Visio, and Project) required, as well as the ability to use web-based technology effectively
• Proven Project Management experience, including the use of project plans and issue logs
• Experience of leading business transformation and globalization program
• Evidence of successful delivery of large scale change program that have realized savings and service improvements for the organization
• Proven experience in using technology to improve business outcomes
• Experience in employee engagement and influencing staff, senior managers, Members and stakeholders, to achieve organizational outcomes
• Experience in presenting reports to senior stakeholders
• Experience in status reporting (project status, risks, issues, change controls, action items)
• Excellent analytical and oral as well as written communication skills
• Ability to be flexible, organize and prioritize work in order to support concurrent projects
• Agile/Scrum project management methodology experience is a plus

Business Transformation Site Deployment Lead Resume Examples & Samples

• Minimum of five (5) years of supply chain, IT, manufacturing or business transformation experience
• Prior Project Management experience
• Possesses recognized expertise in project leadership on complex projects
• Demonstrates a high level of competency in project leadership at an individual project level as well as in managing large scale projects
• Encourages the use of the project management tools and methodologies
• Ability to develop and execute a project plan for local site activities
• Is detail oriented and has strong follow-through skills
• Experience leading or participating in multi-functional and multi-location teams
• Ability to tactfully influence, negotiate, and resolve conflicts in order to reach consensus
• Ability to understand complex business processes
• Strong organization and communication skills (interpersonal, written, team collaboration) at all levels and across organizations, including operating committees
• Owner of the OK2Ramp/OK2Ship portion of the PDP
• Manage all NPI builds with the manufacturing facilities and prototype to volume production
• Ensures all build data (BoMs, Assembly Instructions, etc.) are supplied in advance
• Coordinate manufacturing build reviews and publish feedback to the Engineering and the project teams
• Provide timely (daily, weekly) status updates/progress for NPI builds, transitions to volume for all projects
• Identify and report program scope, schedule and cost risks and recommend mitigation throughout program life
• Experience successfully ramping consumer electronics at scale
• 5+years experience leading Operations in a consumer electronics environment
• BS Degree in Engineering, Business, or equivalent

Business Transformation Partner Resume Examples & Samples

• Drive overall direction for the Operating System
• Collaborate with other functional process owners and create seamless End to End processes
• Provide inputs to improve IT System landscape for OS elements
• Continuously develop the operations transformation teams, through coaching and training
• Ensure alignment with MLOS and other strategic initiatives

Business Transformation Summer Internship Resume Examples & Samples

• Working within and providing operational support to a portfolio that is delivering a range of projects and programmes
• Assisting with a range of tasks including communication, reporting, data analysis, resourcing and finance
• Working with a team of professionals across a range of disciplines gaining knowledge skills and insight into the successful delivery of change
• Assisting Business Analysts on projects as diverse as new digital applications, process re-engineering, systems replacements & regulatory reporting
• Delivering business analysis practice outputs, including as-is analysis, process diagrams, high & low level requirements, & non-functional requirements
• Developing specific business analysis techniques as well as develop transferable softer skills such as communication, facilitation techniques, stakeholder management, influencing and negotiation

Business Transformation LEX Lead Resume Examples & Samples

• Two (2) years combined experience in supply chain, manufacturing or logistics
• Working relationships with Polaris process teams
• Ability to understand impacts of data on business processes and how business processes drive requirements
• Experience working with global teams and teams that are remotely located
• Experience working in a regulated environment subject to compliance controls

Business Transformation Lean Master IGT Resume Examples & Samples

• Support the sites in their competence development, fundamentally changing their culture to embrace the continuous improvement mindset
• Support the business leaders in designing, planning and executing their hoshin plans
• Design, develop, and implement the lean improvement roadmap for your area of responsibility, linked to the business hoshin and strategic priorities
• Support the business in resolving issues, using the continuous improvement toolkit to improve Quality, Delivery, Cost and Inventory within your assigned geography / business perimeter
• Ensure your kaizen events - six sigma projects are properly planned / executed / sustained
• Asses key business metrics and situations from a “Site Leader's” point of view and engage with the management team and middle managers helping them identifying opportunities where continuous improvement tools can be used to improve such metrics and situations
• Creates VSM's that will result in World-Class Lean Implementation using creativity and lean expertise. Identify and lead Kaizen(s) needed to reach the vision
• Determine knowledge and competence gaps and enable/lead training and resource as necessary
• Coach the Lean Champion, help identify other business resources which can become LEAN business resources

Business Transformation Mgr Resume Examples & Samples

• Advanced degree preferred -- MBA coupled with a bachelor's degree in Business/Science/Engineering/Finance/Economics or related discipline
• Strong understanding of micro economics and a basic understanding of finance and statistics
• 3+ years of job related experience
• Strong analytic and critical thinking skills
• Exceptional written and oral communication abilities
• Ability to creatively and effectively design and present information
• Ability to conduct self-directed project based work in support of Business Transformation efforts
• Ability to lead teams
• Inquisitive by nature and passionate about learning
• Competence with major business software packages and comfort with at least one analytics package/platform
• Two to three years of experience at a global management consulting or similarly structured and rigorous program
• Ensure the strategic intent of the project is realized for the ITD through the creation and tracking of a Benefits Realization Plan for the Program
• Conduct impact analyses, assess change readiness and identify key stakeholders
• Support training efforts
• Identify, prepare and support the execution of risk mitigation tactics
• Consult and coach project teams
• Support organizational design and definition of roles & responsibilities
• Provide a governance structure and ensure accountability across the organization
• Gives advice and counsels leaders without owning the projects themselves in order ensure the steps, tracking and expectations are consistent
• Create a measurement system and/or tool to assess awareness, understanding, buy-in and support of change management activities
• Engage with executives to ensure full support and alignment
• In addition to top down support, ensure grassroots efforts are in place to drive support of the change from the bottom up
• Possess an understanding of the current ITD technology and process landscape
• Have experience communicating information at all levels of the organization
• Show a proven ability to lead groups through change
• Be knowledgeable in IT project/program methodologies
• Be strategically minded

Product Enablement & Business Transformation Resume Examples & Samples

• Leads the successful delivery of all activities relating to the product release cycle, including pilot, implementation planning and the roll out of products/projects to the field
• Plans, coordinates, and supervises all activities related to the design, development and implementation of systems, application and software solutions and technologies that support the goals and objectives of the organization
• Directs execution of integration efforts leading to the simplification and harmonization of policies & procedures across segments and divisions
• Partners with Service, Migrations, Sales, Product and Technology to define strategy and roadmap on general availability of products and services
• Delivers a highly effective Program Management Office responsible for planning, scheduling and controlling the activities of complex business projects spanning multiple divisions
• Monitors all program managed initiatives to insure processes are being followed and goals achieved, including completing milestones on time and within budget. Provides the organization with the right tools to insure project management success
• Positions the entire "client engagement model and workflow", establishing the foundation for a comprehensive service offering(s), integrating sales, implementation, service, training and operations and resulting in a comprehensive "One ADP" solution
• Leads the tracking, monitoring and communication of product release related issues, including problem log prioritization, deviations in release scope, change management
• Provides leadership and direction to a diverse team of program managers/leaders
• Establishes clearly defined measurable department and individual goals and objectives and communicates these to associates through department meetings and performance planning
• Collaborates across the organization to ensure strong coordination and alignment of product roadmap releases to ensure organizational readiness
• Primary liaison between GPT/Product and Business Units
• Prepares and presents oral and/or written presentations of project status during the product releases life cycle
• Promotes the PMO and disciplined models across ADP Canada and provides training for associates as deemed necessary. Ensures the framework (and related tools and processes) are maintained on a current basis
• Assesses all Program Management projects and assigns appropriate resources. The program managed projects / initiatives typically generate incremental revenues and support key strategic business growth objectives
• Communicates strategic importance of a project(s) internally and externally to gain support (funding and buy-in) to ensure success of initiatives and investments
• Leverages relationships and collaborates on a regular basis with all functional areas to identify PMO needs, develop and manage financial budgets for investments and performance metrics. Prepares business cases with ROI justification for investments
• Bachelor Degree in Business Administration required or equivalent in education and experience. MBA preferred
• Demonstrates sound Leadership/business judgment and employs an ability to collaborate and partner successfully with all levels of professionals, backgrounds and perspectives to assist in the delivery of innovative solutions and respond to business priorities
• Demonstrated project management experience in organizing, planning and executing high value end to end large business transformation programs from conception through implementation across a variety of stakeholders and functions
• Experience in managing a staff, budget and resources
• Change leadership taking an organization through significant transformation
• Ability to work under pressure of time constraints and to handle multiple projects simultaneously essential
• Problem solver and consensus builder, results oriented with ability to quickly make decisions and take action
• Reasonable proficiency with MS Office Tools (Word, Excel, Project, PowerPoint). Certified Project Management Professional (PMP) preferred

Treasury IRS Business Transformation Undergraduate Summer Intern Resume Examples & Samples

• Learn from experienced MITRE technical staff while applying current techniques to support MITRE tasks
• Experience the inner workings of a leading Federally Funded Research and Development Center
• Extensively analyze data using Java, C++, Python, R, etc
• Evaluate a wide array of analytical tools and software for use in a complex environment
• Develop actionable and insightful visualizations using tools such as Tableau, R, and Neo4j
• Currently working full-time towards an undergraduate degree in engineering
• Willing to spend the summer in Northern Virginia without housing assistance
• Capable of interacting effectively with MITRE staff and sponsor representatives in a technical capacity
• US Citizen able to obtain a clearance
• Ability to Work in a fast-paced and dynamic environment
• Working knowledge of standard Microsoft desktop tools
• Academic experience in: systems engineering,
• Workplace Readiness Education Certified
• Independently applies knowledge of management functions, processes, and analytical methods or techniques to gather, analyze, and evaluate information required by program or project managers and customers
• Draws conclusions and devises solutions to problems relating to improvement of management effectiveness, organizational structures, work methods and procedure efficiency, and resource requirements, utilization or control
• Develops and drafts program or project milestone, progress monitoring, financial, acquisition, quality control, maintenance, or training documentation
• May perform work measurement studies, program or project operations efficiency reviews, cost studies, or workload change impact analyses
• Relies upon and uses automated management information systems in performing fact finding, analytical, and advisory functions
• Must have experience with logistic BPR

Senior Director, Business Transformation Resume Examples & Samples

• MBA from a top-Tier Business School
• Three or more years of strategy consulting experience with a top-tier firm preferred
• Relevant experience in operational decision-making preferred

Business Transformation Programme Manager Resume Examples & Samples

• Strong background within the Pharmaceutical industry. Other industry experience can also be relevant if strong project management skills have been proven
• Knowledge of ADP/ Project management / Lean Sigma / business continuous improvement principles
• Understanding of core Clinical processes and systems is preferred
• Analytical, logical thought process with proven track record of strong matrix management, facilitation, and project management skills
• Effective time management, ability to clearly identify priorities and manage multiple tasks
• Strong interpersonal and influencing skills, communication skills, strong collaborator/communicator
• Understanding of the lifecycle of pharmaceutical drug development and commercialisation
• Strong Excel, PowerPoint, and database management skills
• Certifications in ADP, project/programme management and/or Lean/Six Sigma preferred. However, a track record of timely delivery of complex R&D projects would be considered
• Familiarity with existing GSK platforms (e.g. eTrack, Team Site, and GSK intranet)
• Drive strategy implementation and embedding through programme managing major R&D PCPS initiatives and being responsible for overall programme and project progress and success
• Actively drive new and existing efforts to manage the R&D PCPS initiative portfolio
• Programme/Project manage the work of junior PMO members in their programme mgmt roles
• Act as a coach, mentor and role model to programme teams to rapidly embed best practice programme management skills and ensure effective execution
• Formulation of delivery and implementation strategy
• Leading special projects focused on innovation and business development within Consumer Solutions
• Serving as liaison between growth office and product suite leads
• Will be responsible for analyzing, reviewing, forecasting, recommending and presenting information for business strategy and business planning purposes
• Creating user groups and synthesizing feedback to inform product development strategy
• Partnering with Product Suite leads and front office to gain visibility in to product enhancement pipeline
• Identifying and proposing resolution plan related to product alignment both within Consumers Solutions Group (CSG) and across Optum
• Coordinating across the organization to ensure alignment and visibility of new CSG products
• Presenting information to senior leadership CSG and Optum
• Supporting Business Strategy efforts related to product development and innovation
• Collaborating with consumer journey mapping team to define consumer experience
• Supporting, contributing to and facilitating the identification/prioritization of business/process solutions
• Recommending and implementing solutions through research and analysis of data and business processes
• Working collaboratively with business and function owners on solutions and progress tracking
• Accountability for the performance of projects in a large, highly matrixed environment
• Working with CSG Senior Leadership team and executives across the organization
• 6+ years of experience working and thriving in a large, highly matrixed environment managing change, ambiguity, and urgency
• 5+ years of experience in the following areas
• Experience with care management services or products
• Familiarity with analysis and program management tools/approaches (e.g., RACI, SIPOC, Six Sigma, PMP, etc.)
• Familiarity with financial analysis and financial metrics
• Strong communication, organizational, and leadership skills
• Detail-oriented and proactive thinker linking activities to strategy and innovation
• Proficiency with Visio & SharePoint

Business Transformation Readiness Organization & Change Manager Resume Examples & Samples

• Lead the Business Readiness module
• Act as Change Leader in relation to business needs
• Ensure Training is delivered to internal and external parties understanding business needs
• Act as a facilitator in terms of Stakeholders Management (on Vodafone and Vendor side), constantly taking into consideration business needs
• Strategic Support to business: lead development of organization strategy and roadmap, build on best practice, enabling Vodafone Italy overall strategy, Advice and support HR and top management in strategic organizational decisions, advice and support HR and top management to improve productivity and efficiency in organization
• Organization Effectiveness: active partner in design and deliver a healthy organization through
• Proven experience in having successfully covered required key accountabilities
• Proven experience in PMO role
• Sound experience in organization or strategy
• Generalist HR knowledge
• Strong leadership in driving change
• Sound planning & analysis skills
• Excellent interpersonal and negotiation skills
• Ability to understand business needs and provide value added solutions
• Strong know of organizational methodologies
• Stakeholders management
• Knowledge of organization effectiveness concepts

Business Transformation Lead Resume Examples & Samples

• Has responsibility for the strategic assessment of business operations and supporting processes associated with data accessibility, quality and visibility, and the identification of improvement opportunities
• Provides guidance to the team working on the Data Project
• Manages implementation of improvement initiatives and operating models to enhance business performance and results
• Owns improvement initiatives from conceptualization to execution
• Communicates clearly what changes are needed in governance framework, policies, processes and behaviors so that global and local organizations incl. Global Service Centers understand the purpose and comply with the requirements
• Ensures business case (as needed) for implementation of improvements is compiled and secures high level approval, commitment and resources from stakeholders
• Ensures all IT requirements are scoped and cost accurately for technical delivery
• Acts as escalation point for issue resolution
• Manages dependencies with other part of the strategy program together with the Global Transformation Office (GTO)
• Has a comprehensive understanding of industry drivers, business delivery and execution of end to end processes
• Leads a small (partly virtual) project team

Business Transformation Services Resume Examples & Samples

• Supporting customers in business model innovation and design as part of the digital strategy development
• Developing and putting into practice business processes and IT-strategies towards a digital transformation
• Developing digital business and IT-transformation roadmaps in close collaboration with process and solution experts
• Preparing investment decisions based on value assessments and detailed business case examinations
• Supporting large customer transformation processes
• Being a cross industry and SAP solution expert in the following areas
• Guide and support customers on their digital transformation journey
• Develop new innovative business models and the related IT strategy and architecture
• Analyze, evaluate, map and make proposals to align business processes & IT architecture (feasibility studies)
• Integrate SAP’s new technologies into customer business innovation concepts
• Design transformation roadmaps and realization plans
• Develop cost-benefit analysis (business cases) as part of a decision-making basis
• Prepare and execute customer workshops in order to identify and analyze customer needs and challenges, design and optimize processes, identify the best-fit solution, evaluate the potential benefits and estimate the realization effort
• Lead projects involving and alignment of multiple teams, including people from different departments, regions and cultures
• Support SAP sales with profound industry, process and SAP product knowledge, including proposal management and active acquisition support
• Research and knowledge development regarding trends and topics
• 5+ years’ work experience as Consultant or Business Consultant
• Solid project management and leadership experience in heterogeneous and international environments
• Good knowledge of and affinity to IT trends and topics (cross industry)
• Strong awareness of global cultural differences; previous work experience in a multi-national environment
• Excellent communication and presentation skill (oral, written)
• Cross industry knowledge or extensive knowledge in at least one industry
• Perspectives on current IT trends and their impact on business strategies
• Broad knowledge of SAP’s strategy and product portfolio
• Good technical skills are beneficial
• Team player/good interpersonal skills
• Experience in self-managed project work at customer, high focus on customer orientation

Director, Business Transformation Services Resume Examples & Samples

• Drives a vision of Value Selling across the Sales and Technical organizations as the BTS leader and with help of the BTS team
• Develop & inspire innovative Value Selling Approaches & Frameworks with the team to drive customer centric value propositions
• Build and assist the team by coaching on strategies to build pipeline of BTS consultative engagements for revenue impact
• Track & Measure success of the program through clear metrics and support the required cadence
• Enable the broader sales organization on leveraging BTS best practices to build differentiating sales strategies
• Introduce change management and consistent improvement to the program by identify what’s working and what’s not working

Market Business Transformation Lead Resume Examples & Samples

• Enable and coach performance improvements of the top priority business goals as determined by the market or BG’s leadership team (e.g. OIT, Sales, WoCa) to achieve operational excellence
• Enable and coach the market’s or BG’s selected ‘must win battles’ (where applicable through hoshin planning)
• Single point of contact and gatekeeper in the market or BG driving the planning, coordination and execution of all business transformation programs and projects (both local priorities and global programs such as the E2E foundation). Working with the central teams to set the right priorities and sequence based on the business objectives and the level of maturity in the market
• A Role model of continuous improvement mindset, advocate of daily management, problem solving and other key CI techniques
• Act as the custodian of the PBS in the market or BG
• Ensure that business transformation sticks in the market through strong change management, embedding a strong continuous improvement mindset and sharing of best practices within and across the markets and BGs

BSv Business Transformation Director Resume Examples & Samples

• Accountable for selling and delivery of Technology Transformation services to clients
• Articulating the vision and value proposition to senior level clients (process and automation transformation) specifically targeting clients with global business services and/or SSCs
• Contribute to developing and executing on the global strategy for the RPA Consulting practice
• Thought leader on Automation and Targeted Operating Model (T.O.M) design and implementation
• Implementing standard automation commitments and other financial/operational metrics for client(s)/portfolio(s)
• Building strong client relationships by delivering outstanding value through automation
• Represent the automation practice in public forums
• Mobilizing appropriate resources to deliver Automation programs/projects
• Addressing performance, development and deployment issues across the client(s)/portfolio(s)
• Ensuring execution across multiple clients
• Creates inspiring vision for change
• Team Leadership
• Driving achievement of sales and revenue targets
• Managing recruitment, staffing, people engagement, pyramid, mix, utilization and automation delivery staff
• Straddle multiple roles involved in building a consulting practice including commercial and operating models, business development, client relationship management, team building, mentorship and project oversight
• Master’s Degree in computer science, computer information systems, engineering, business, or related field or equivalent experience
• In depth understanding of RPA /AI concepts and market
• In depth expertise of market leading RPA platforms e.g. Blue Prism, Automation Anywhere, UI Path
• Experience in Cognitive Automation technologies highly desirable
• Proven experience of design and successful establishment of Automation COE setup within complex global organizations
• Experience of technical solutioning and consulting experience in RPA with at least one full implementation completed
• Understanding of technology and architecture concepts
• Senior level consulting with demonstrable sales success
• Creative thinking and mindset, thoughtful judgment
• Strong problem solving, analysis, and design skills
• Strong business acumen and personal effectiveness
• Ability to engage senior client management on offerings, emerging issues in focus sectors (F&A, FS, Customer care, SCM), lead project scope discussions and provide insightful recommendations
• Assure change management deliverables are delivered on time in full, support change implementers and local organization embrace Philips change management model, safeguarding market adoption and avoiding business disruption
• Support standing organization to guarantee local business enters successfully into a steady-state after implementation by driving/tracking adoption up to required levels
• Responsible to translate all End-to-End Foundation Programs impacts into one integrated market story, assuring all dependencies are properly addressed and risks mitigated working in strong partnership with the enabling functions as content owners (HR, IT, Communication, etc)
• Drive End-to-End Foundation communication plan in order to bring our stakeholders up to desired levels of awareness / understanding / buy-in and commitment
• Assures Nordic organization receives one integrated End-to-End story in alignment with program guidelines and communication framework
• Supports Nordic organizational readiness by providing local HR organization an integrated view of all E2E Foundation impacts in terms of structure & governance, assuring HR can deliver Organizational Design deliverables
• Coordinates learning/training activities
• Align prioritized initiatives into a cohesive plan with all key stakeholders,
• Managing operational and business risks within the plan,
• Lead the implementation of new technologies, develop new processes etc
• Lead creation of the future operating modes, technology transformations for the Customer Contact Centre Strategy
• Lead execution of large-scale transformation projects (e.g., oversee and monitor CCC transformation initiatives)
• Oversee change management efforts for Customer Contact Centre Transformation
• Serve as a facilitator and relationship-builder among key stakeholders with sometimes competing priorities
• 7+ years experience managing complex project-based work
• 7-10+ years working within the Contact Centre industry, preferably in Financial Services
• Working knowledge of the Operations, Project Management Lean and/or Six Sigma and business strategies
• Previous management and leadership responsibility
• Successful track record in leading transformations

Intern, Business Transformation Resume Examples & Samples

• Demonstrated project management capabilities with an emphasis on strategic thinking, teamwork, and results-driven implementation
• Comfort dealing with ambiguity and ability to manage multiple projects. Ability to work collaboratively with team members
• Excellent quantitative and analytical skills
• Understand and execute project solving techniques to identify solutions
• Willingness to work flexible hours
• Have the patience, perseverance and eagerness to learn and accept challenges
• Proficiency in Microsoft programs namely Excel, PowerPoint and Access. Knowledge of any statistical tools like Minitab, Sigma Excel or SaS is a strong plus!
• Interest in operations, Six Sigma, and/or process improvement highly preferred
• Develop organizational impact assessment to identify and plan how to address gaps before implementation of new solutions and processes
• Responsible for identifying, analyzing and executing organizational stakeholder engagements for successful implementation of eBusiness solutions, global processes and operating systems
• Serve as anchor for the integrated change plan outlining clearly what change initiatives will impact our service functions and by when, the significance of the change and the business resources required to lead and anchor the change - all with the purpose of maximizing impact while minimizing disruption to our operating units
• Track implementation and report on benefits realization
• Communications and change support to global project / program managers
• Experience with international organizational transformation processes
• Experience in developing and implementing change management strategies with an understanding of change management theories and frameworks and experience with designing and facilitating workshops
• Good project management experience, skills and interest
• Excellent communication skills in English, written and verbal
• Project Management skills (>5 years)
• Change Mngt skills, Org. Design and Learning experience (>5 Years)
• Consulting & Coaching skills, ability to influence and manage stakeholders at all levels
• Experience in managing change across projects related to process re-engineering and IT
• Cross-functional experience mainly across the following areas: Sales, Supply Chain, Finance, Operations, Customer Service and IT
• Proven record managing large-scale projects adoption and transition management

Presales Business Transformation Director Resume Examples & Samples

• Understand vertical and segment market strategies and business drivers
• Identify and understand specific customers, business initiatives, and key business processes and through empowering the appropriate account teams, apply our segment specific solutions to address those customer business needs
• Through active engagement with customers, ensure customer requirements are recognized and prioritized as appropriate in related long-term solution roadmaps and development plans
• Business English Skill
• Supply Chain Industry Experience is a plus
• 3PL Industry experience is a plus
• IoT/M2M Experiences is a plus
• WMS (Warehouse Management Systems) Solutions is a plus
• Require 5+ Technical Sales experience
• Excellent at present oneself and communication skills
• Proven ability to manage complex, multi-strategy situation
• Good collaboration with other function or department
• Bachelor Degree in Engineering, Computer Science, or related discipline is a plus
• Creates an environment in which his/her team pursues effective and efficient operations of his/her
• Excellent understanding and knowledge of the Small Business & Commercial Mid-Market segments, including policies and processes, servicing model, distribution channels and products
• Thorough knowledge of Canadian Banking strategy and business objectives
• Thorough knowledge on a wide range of current market delivery systems, new and emerging technologies
• Strong organizational skills to coordinate and prioritize a number of concurrent projects
• Strong influencing and communication skills to influence all levels of the organization
• Solid leadership skills with an ability to identify challenges, recommend options and solutions within specific timeframes
• Excellent understanding of the Bank's informal/formal organization structure from both EO and field perspectives
• Thorough understanding of internal/external Audit/Compliance systems and procedures
• Knowledge of project planning and tracking techniques
• In-depth understanding of Branch processes for KYC collection and maintenance
• Expert knowledge of branch operations, retail, small business and commercial environments including policies and processes
• Thorough knowledge of word processing, spreadsheet and presentation software applications

Business Transformation Champion Resume Examples & Samples

• Bachelor’s degree in engineering
• Minimum of 15 years’ experience leading large-scale IT infrastructure transformations
• Leadership skills to integrate teams across multiple disciplines
• Experience or exposure to Enterprise Architecture including business process and data management
• Demonstrated ability to drive for clear decisions in an ambiguous environment
• Ability to influence broadly and develop a common vision

Business Transformation Assicoate Resume Examples & Samples

• Developing an understanding of PwC?s services, interacting with client counterparts in an organized and knowledgeable manner, and building solid relationships with clients
• Collecting and organizing data effectively and performing basic analysis, such as benchmarking reports, and financial, market, and operational analyses
• Structuring approaches to solving discrete problems, delivering clear requests for information, and demonstrating flexibility in prioritizing and completing tasks
• Conveying ideas clearly in an oral and written manner, both one-on-one and in small groups
• Applying research and analytical skills to support thought leadership and intellectual property development. Proven track record of some success as a team member
• Contributing to a positive work environment by building solid relationships with colleagues
• Understanding individual and team roles
• Seeking guidance, clarification, and feedback when necessary
• Manage overall business transformation program
• Drive business process change on a day to day basis
• Organize project reviews (tollgate, steering, etc.)
• Identify and address barriers to business change
• Manage team of functional project leads
• Become system expert, understand all of the settings options
• Partner with and travel to the field to understand customer requirements and system preparedness
• Partner with IT Project Lead to create, implement and execute the project plan
• Provide a clear and unbiased assessment of the project status and movement as it relates to performance against project goals and budget
• Bachelor's degree and 5+ years of experience
• Graduate degree or M.B.A. preferred
• Experience leading large scale business transformation projects
• Strong understanding of processes, customer requirements and system needs
• Proven track record of driving significant change in a function or business
• Ability to manage risk, budgets and project milestones
• Strong people leader

Business Transformation Intern Resume Examples & Samples

• Effective at performing detail oriented tasks
• Organized with excellent time management
• Self-motivated individual with the desire to succeed
• Currently pursuing a Bachelor’s degree in business, finance, accounting or a related field
• Proficiency in MS Word, Excel and Outlook
• Experience going thru large amount of data and analyze based on that
• 1) Advance degree preferred – Doctorate or MBA or MSc preferred
• 6) Track record of developing and driving significant business improvements
• 7)Thought leader and practitioner with active listening skills
• Advance degree preferred – Doctorate or MBA or MSc preferred
• Meaningful exposure to strategic business issues – micro-economic, industry structures, strategy, finance, and channels in operational and leadership roles
• At least 6 years of experience working with a large multi-national business or major international consulting firm or career progression of ever increasing responsibility and commensurate success
• Differentiated skill and capability around project and program management approaches, tools and phases of project lifecycles
• Able to work effectively at all levels in an organization
• Track record of developing and driving significant business improvements
• Thought leader and practitioner with active listening skills

Business Transformation Practice Director Resume Examples & Samples

• Collaborate with our leadership and marketing teams to refine and evolve the Practice's offerings and key messages
• Contribute to team sales efforts, including meeting with clients, architecting winning solutions and helping to close work. This role will have a revenue generation number as a success metric
• Provide counsel and subject matter expertise to Business Transformation projects across the firm. This role has a partial utilization expectation
• Leverage and lead practice members to craft both internally and externally focused thought leadership such as Practice materials, sales decks, methodology, articles, POVs and work alongside our marketing team to develop offerings and campaigns
• Attend/speak at industry conferences and events, increasing our brand awareness and building relationships
• Keep current with the market and trends impacting our clients’ businesses
• Grow our team of experienced consultants by training, mentoring, and inspiring
• Manage practice logistics, such as career pathing, hiring, mentoring, facilitating monthly practice meetings, attending sales meetings and pipeline reviews etc
• 10+ years of experience in Management Consulting with a focus on business optimization/transformation (strategy and operations, organizational effectiveness)
• Prior experience growing and managing consulting services is a MUST
• Deep contacts in industry and with corporate decision makers
• Strong evangelist with a passion for relationship building and management
• Competitive, energetic, and self-motivated professional with excellent interpersonal skills
• Impeccable business writing and public speaking skills
• Highly effective listening skills and ability to operate with our value of “Client First.”
• Conduct business with high level of transparency and integrity
• Ability to partner and to work effectively with teams
• Bachelor’s degree required, higher degree preferred
• Develop and communicate strategic goals
• Implement initiatives and processes to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities and overall goals
• Serve as a resource for other team members, based on a strong working knowledge of team's responsibilities and goals
• Manage escalated issues and provide direction
• Develop and administer corrective action and performance improvement plans
• Budgetary Responsibility
• Make critical decisions on department hiring and terminations
• Serve as an acting backup to other leaders, providing leadership, guidance and direction to team members in the absence of the leader
• Prepare and present reports on team performance
• Will work in partnership with Product and Development Organizations to ensure operational improvements align with product vision/strategy
• Evaluates technologies and conducts cost benefit analysis to provide innovation solution recommendations based on data
• 5+ years of experience working in several functions or divisions with formal Six Sigma/Business process management training. MUST HAVE experience with quantifying, measuring, verifying and working with transformation of data
• 5+ years of experience in leading technical teams inclusive of development teams
• 5+ years' experience working in Management/Operations/Technology consulting experience from top tier firms or internal consulting/process improvement experience from reputed firms is desirable
• 5+ years in Change Management experience is highly desired
• 5+ years' experience mentoring other associates in technology, development, and process improvement is preferred
• 3+ years' experience working with Automation Technologies
• MBA or advanced degree or equivalent work experience
• Ability to communicate effectively to all levels of internal and external contacts verbally and in writing
• Ability to work and thrive in a team environment, focused on achieving results
• Ability to lead a team and develop leaders
• Ability to assess team members' performance and provide motivational support
• Ability to recognize basic procedural issues as they arise, and escalate to the appropriate level
• CPP or FPC certification
• Proficiency and in-depth knowledge of all pertinent ADP HR, Payroll and Benefits policies and procedures
• Prior leadership training
• Prior application/tool development
• Ability to influence up, down, and across management structures
• Contribute to the design of and deploy intercompany solutions in support of source to pay and sourcing business processes
• Contribute to the sub team responsible for the process design definition, testing, documentation, training and deployment of the STP process
• Ensure the delivered solution matches global business requirements
• Support the configuration and build activities through lean agile processes
• Support deployment of the business transformation cross functional processes and work closely with other process teams to ensure solution integrity
• Ensure compliance to standards, requirements, test plans, and training documents
• Ensure business deliverables throughout the project have consistency and quality
• Minimum of three (3) year of experience in source to pay, sourcing or supply chain including experience in any of the following processes: order processing, planning, sourcing, or finance
• Experience with SAP systems and deployment of solutions
• Strong project management skills with project management certification a plus
• Self-motivated with a demonstrated ability to learn quickly, deliver results, and have good judgement and decision making skills
• Proven ability to identify, focus and own high priority tasks and deliver results on time
• Minimum of three (3) years of Environmental, Health and Safety (EHS) experience
• 2+ years of experience in a manufacturing environment
• Familiarity with 3M legacy systems used for manufacturing and EHS
• Minimum of six (6) years of experience in plant maintenance
• Experience with current maintenance system design and usage
• 2 or more years of experience working with SAP or other ERP systems
• 2+ years’ experience with SAP – EWM
• Familiarity with 3M legacy systems such as iMES, GGSM, CDMS and Maximo
• Ability to step beyond your comfort zone to identify solutions and deliver on them, when required

KBS Business Transformation & Controls Specialist Resume Examples & Samples

• Proactively support Kiewit and KBS’s goals and strategies
• Perform research using multiple resources and ability to analyze data to support recommendations from the BTC group to promote effective and efficient processes
• Interpretation of large volumes of data for identifying problem areas
• Acute attention to detail with appropriate use of judgement in analyzing problems and finding solutions
• Effectively identify and apply the use of external benchmarks and internal trends to improve the performance delivery of KBS functions
• Frequent interaction with members of other KBS departments
• Researching best practices and performing gap analysis
• Perform other related activities as directed by the department Supervisor
• Research quality or compliance issues
• Knowledge of federal, state and local tax reporting and withholding rules
• Excellent written and verbal communication skills, includes effective, timely, and appropriate communication
• Understanding of the interrelationship among processes, risks and controls
• Must have attention to detail
• Prioritize and organize workload to accomplish specific goals and plans set by department Supervisor
• Exposure to reporting systems; structure, creating, and analyzing reports
• Apply sound reasoning to be able to interpret and understand complex data
• Ability to gain proficiency in Microsoft Office software applications; particularly Excel, Word, and Visio
• Capacity to understand basic payroll regulations
• Relies on experience and judgment to plan and accomplish goals
• Ability to draft policy, DTP, flowchart, and other business standardization and compliance documents
• Minimum of two (2) years of experience working with master data elements
• Experience working with SAP or other ERP systems
• 2+ years combined experience in supply chain, manufacturing or logistics
• Ability to understand impacts of data on business processes
• Experience working with SQL and Microsoft Excel
• Familiarity with 3M legacy systems such as iMES, GGSM, CDMS and EUROMS
• Bachelor's degree or higher from an accredited institution
• Minimum of three (3) years of experience with any combination of the following: Package Engineering, Process Engineering, and/or Labeling
• Knowledge of transportation regulatory (DOT, IATD) with experience applying to labeling and packaging of hazardous materials
• Minimum of two (2) years combined experience in EHS and/or manufacturing
• Familiarity with 3M legacy systems used for packaging and labeling
• Participation in building the overall project scope, definition and delivery
• Define project scope, goals and deliverables for assigned projects. Develop schedules to ensure timely completion of the project and meeting deadlines and budgetary requirements of the project and coordinate all cross-functional activities
• Oversee all aspects of execution as per the project roadmap
• Participate and execute various project plans as needed
• Responsible for developing and maintaining logs and trackers for issues as well as providing follow up and facilitating resolution of those issues
• Troubleshoots reporting and analysis issues in conjunction with functional process owners and key stakeholders across the company
• Prepare routine and ad hoc status or other reports for management, key stakeholders and steering committees
• Create presentation materials as needed for project teams and functional team meetings
• Communicate with project teams regarding project status. Develop and deliver communications to the end user community. Serve as key link to facilitate communication across the team and to other functions
• Assumes additional responsibilities as assigned
• Bachelor’s Degree (MBA Preferred)
• 5-7 years experience in project management
• Experience using structured project delivery methodology to implement business application solutions required
• Strong proficiency in MS Office suite of products particularly Power point, Excel, Access
• Knowledge of beverage alcohol industry preferred

VP Business Transformation Risk Management Services Resume Examples & Samples

• Collaborate with the Chief Transformation Officer to understand vision and direction, operate independently, and provide oversight and management of transformation efforts
• Own project management and delivery of entire engagement and impactful recommendations and provide coaching to the organization as they undergo transformation
• Understand and drive towards outcomes for risk management, architecture, and internal control issues
• Work collaboratively to build “buy-in” to identified solutions; hold delivery teams accountable for outcome delivery. Navigate complex people, process, and technical challenges, and assist delivery teams in identifying removing hurdles or roadblocks to progress
• Write, build, operate, and transfer solutions and instruments back to the business, where appropriate
• Ensure solutions are developed with integrated approach and participation from all key / affected stakeholders
• Generally support the Head of Business Transformation with other duties as-needed
• This role provides direct supervision to a team of no less than 5 full-time and contract employees. This role provides indirect oversight to multiple disperse teams engaged with delivering outcomes related to risk and control management
• In-depth knowledge of technology-related industry standards, risk management frameworks, and enterprise architecture principles
• Working knowledge of other business-focused industry standards and principles that affect OCC
• Strong practical knowledge of auditing/control evaluation and regulatory compliance matters
• Demonstrated experience interfacing with Senior Management and regulatory regimes. Demonstrated experience developing Board-level reports
• Strong ability to manage mid-size teams including FTEs and contract resources, and comfort holding individuals accountable outside of direct oversight
• Strong analytical, problem solving, and collaborative skills with the ability to exercise mature and timely judgment and decision-making
• Experience with Microsoft Office desktop and server-based tools (MS Project, Word, Excel, PowerPoint)
• Broad knowledge of system development principles, OCC system architecture (current, future), and information security risks and preventive technical measures
• Strong knowledge of OCC’s current technical landscape
• Post-graduate degree (Masters, MBA) in related fields (Computer Science, Information Systems, Information Security)
• 10+ years working in risk and control related roles, either as an assessor or practitioner
• Experience designing and implementing control frameworks; experience with external assurance assessments (PCAOB, SSAE SOC)
• Working knowledge of modern technologies and technical capabilities
• Bachelor's degree in related area and minimum 5+ years of practical experience leading a full scope of OD activities for a significant sized global organization including management of training team
• 5 years of facilitation experience
• Experience in designing and delivering development programs to employees at all levels of the organization
• Experience with adult learning
• Experience with change management and culture change
• Experience with program management to include design, execution and materials
• Previous experience leading successful development and implementation of organizational solutions and projects is required
• Strong focus on customer experience
• Results oriented and possess the ability to work independently and produce quality results as well as function effectively in a team environment
• Advanced skills in Project Management required
• The candidate must be proficient with Microsoft Office products including: Word, Excel, Access, and PowerPoint
• Extensive experience developing and presenting learning activities
• Ability to manage and adapt to change. Ability to influence and catalyze change with leaders
• Builder, creative thinker and rolls-up-sleeves leader; Comfortable in less-structured or more entrepreneurial environment
• Ability to manage conflict and change
• Excellent communication and interpersonal skills, presentation, and written communication skills, including the ability to train others
• Detail-oriented, organized and resourceful with a strong orientation to results
• Proven ability to handle multiple projects
• High sense of urgency & expectation, driven by accomplishment
• Organizationally savvy and ability to develop strong working relationships at all levels
• Self-motivated and able to work in a fast paced, changing environment
• Strong interpersonal skills to manage customer relationships successfully and work in cross-functional teams
• Ability to plan, organize and prioritize own time; concurrently manage and lead multiple, complex projects
• Ability to successfully multitask and meet all deadlines and internal customer demands
• Ability to match personal work style and approach to a variety of leadership styles
• Cultural and global sensibility and sensitivity – communication, content, leadership presence
• Ability to operate effectively and lead change in a multi-cultural environment
• Great sense of humor

Business Transformation Make to Deliver Resume Examples & Samples

• High school diploma/GED or higher from an accredited institution
• Minimum of two (2) years of experience in plant maintenance or plant engineering
• Experience participating in cross-functional and remote teams
• Knowledge of legacy maintenance system design and systems such as CMMS and Maximo
• Bachelor's degree or higher from an accredited university
• Two (2)+ years’ experience with SAP – EWM
• Two (2) or more years of experience working with SAP or other ERP / MRP systems
• Understanding of Regulatory and Compliance impacts on the business

Business Transformation Capability Lead Resume Examples & Samples

• BS in Finance and 7+ years related field experience
• Seasoned Finance professional with working knowledge of tax, customs or related compliance
• Business process architecture experience
• Program Management experience, ideally in cross-functional roles
• Ability to perform capability impact fit/gap assessments
• Ability to articulate and translate strategy into clear goals and initiatives, and analyze situations and opportunities with a broad strategic view
• Demonstrated ability to build strong, productive relationships and negotiate with others in order to reach mutually satisfying agreements
• Ability to influence upward, downward and laterally in cross-functional environments
• Knowledge and understanding of effective change management models, practices, and program methodologies
• Ability to work independently and participate with other senior managers to establish strategic plans and objectives
• Experience working with virtual teams

IT Business Transformation Mgr Resume Examples & Samples

• Related to the QAD Global Implementation, lead the overall Business portion of the Project related to the ITO (Inquiry to Order) Process. This includes leading all Quoting, Procurement, Inside Sales, and Program/Account Management processes through QAD tollgate process, providing routine updates to the QAD Executive Steering Committee
• Partner with extended functional level Teams to understand current Business processes and opportunities for improvement
• Travel to Branch and/or key Customer sites to understand requirements and current preparedness levels
• Become an expert on QAD understanding key capabilities/options
• Drive the decision process on how to best set-up the system to effectively match current and future Business requirements
• Identify key process changes that need to be made driving Business preparedness, communication, and establish expectations for such changes
• Identify and/or validate process gaps that must be addressed with QAD customizations
• Organize Project reviews. (Tollgate, Steering, etc.)
• Create KPI updates
• Partner with IT Project Leader to create, implement, and execute Project Plan
• Identify and address barriers to Business change
• Establish Training and on-site Implementation Plans
• Identify and develop QAD Super Users ensuring the acceleration of QAD usage throughout the organization
• Establish validation points for migrated data ensuring the converted data is properly validated by Subject Matter Experts
• As needed, participate in release and overall system testing
• Partner with Quality Systems to communicate applicable updates to Organization Work Instructions
• Provide updates to the QAD Leadership Committee on the status of conversion and lead go no/go decisions for their area(s) of responsibility
• BA or BS degree in Supply Chain Management, Sourcing, or Sales/Marketing
• Minimum 3 to 5 years' strategic and/or tactical experience in the various aspects of Quoting, Procurement, Inside Sales, and/or Account/Program Management processes. Equivalent experience with a Manufacturer and/or Distributor is acknowledged
• This position may work remotely requiring a willingness and ability to travel (>40%), as needed
• Proven ability to work effectively in Cross-Functional Teams
• Strong understanding of and ability to identify Best Practices across the Business and/or industry
• Proven track record of driving significant change(s) in a functional group or Business
• Strong organization skills demonstrating the ability to effectively manage Risks and Project milestones
• Strong conflict management/problem solving skills identifying roadblocks and/or barriers to change driving the resolution process
• Strong Negotiation & Facilitation skills demonstrating the ability to overcome obstacles, build consensus, and positively drive process adoption throughout the organization
• Executive presence demonstrating the ability to present complex issues to the QAD Executive Steering Committee
• Prior experience on QAD is a plus
• Experience leading large scale Business transformation Projects is a plus
• Strong PC Skills. (MS Office Suite)
• 7+ years of increasing responsibility in the M&A Integration space as part of a global team; experience in management consulting or program management with proven success in driving complex multiple cross-functional / cross-regional transformation projects a plus
• Exhibit strong understanding of M&A integration best practices and be able to quickly build a deep understanding of ARM’s current business from a cultural as well as operational perspective
• Ability to track and follow-up with multiple stakeholders, ensure timely deliverables, and resolve issues and address key decisions
• Ability to work flexible working hours due to global M&A integrations and occasionally maintain extended work hours during critical project times
• Up to 30% travel (domestic and international) as required
• Keep up to date on integration best practices, tools and innovations through formal or informal study, reading business and professional publications, networking and participation in professional organizations

Business Transformation Mangager Resume Examples & Samples

• Supports leadership with project management of the projects within the Controllers and Tax Services project portfolio, which consists of multiple complex, cross-functional projects in support of strategic business initiatives and regulatory requirements
• Manages multiple projects as needed, including project plan development, coordination of project deliverables, testing, and implementation
• Assist the BTL in assessing and reporting on the execution of complex, cross-functional implementations or integrations including issue management, escalation, management communications, KPI tracking and reporting
• Direct and advise PMs in support of project/program objectives. May be required to manage multiple projects concurrently
• Collect and collate information to support summarized status and financial reporting and monitoring which go to the FMA Head of Project and Change Management, FMA function Lead, EPMO, IMO or other key stakeholders
• Liaise with other Finance groups (e.g. Controllers, FP&A, Treasury) IT, Risk, Operations, Legal, etc. for coordination on program and project reporting
• Assists with ongoing intake and prioritization of the portfolio, including resource planning
• Monitors project budgets and financials and proactively identifies budget risks
• Assist in managing the resolution of complex business or project issues, management communication, and tracking
• Plays an active role in the implementation and/or administration of project governance requirements
• Provide feedback for process improvement, lessons learned, program enhancements, and strategic alignment with business or other programs
• Support the BTL in project portfolio governance as needed and development of best-in-class tools and reporting for effective and transparent project governance for the Finance Operations project portfolio
• Must possess leadership skills and be very proactive in approach
• Ability to quickly establish rapport, credibility, trust, and respect throughout the organization and be viewed as a team player
• Ability to be an influential business support partner who can work with and garner support from cross-functional managers and staff
• Strong presentation skills; ability to present to large groups
• Ability to work independently and with all levels of management within and outside of Finance and to negotiate matters on behalf of management

Head of Asia Business Transformation Resume Examples & Samples

• With the assistance of the GO Program Director, monitor progress/delays of the projects within the Asia GO program and outline any potential areas of risk, including completion percentages, expenditure on resources, and interim (or final) dates for work activities, ensuring the Asia GO project plan and the Global GO Program plan program plan integrates these measures and shows their collective impact
• Lead a dedicated implementation team of over 20 individuals including, operations SMEs, business analysts, program managers, workstream leads
• Responsibility over complex work packages where a high degree of judgments and independence are required to develop solutions and resolve unusual problem situations, both internally and externally as required
• Provide regular updates on program status, risk, challenges and opportunities to the Asia GO Steering Committee and other governance forums where required
• The incumbent will build cross-functional relationships and provide indirect leadership, where persuasive skills, negotiation skills and considerable tact are required to gain support; conflicts will be resolved in an effective and productive manner. Maintains positive relationships with key customers and partners, and interfaces regularly with senior managers
• Proven success leading the program management office for large scale, global initiatives, involving transformations of investment and asset management operations, systems implementations, process improvement and reengineering disciplines
• Working in a complex matrixed reporting environment with global program implementation teams including Asia territories
• Financial services domain knowledge, including expertise at the intersection of risk, finance and customer domains
• Experience in defining business requirements for information management projects
• Expertise in creating and deploying best practices and methodologies
• Proven leadership ability that energizes and mobilizes teams to embrace change and achieve results. Ability to be empowered by Senior Management and champion execution. Willing to ‘roll up sleeves’ to complete assignments
• Innovative thinker with the ability to negotiate, influence and challenge the status quo to continuously improve processes
• Strong interpersonal skills with the ability to collaborate and build relationships across the Division and the Company
• Impeccable verbal/ written communication skills presenting and working with a variety of technical and non-technical audiences including senior executives
• Prior experience in development and deployment of information technology systems, agile methodology, and business process management
• Ability to travel for short durations to Investment Division offices in Montreal, Toronto, Boston, Hong Kong and Manila is expected
• Flexible and adaptable when dealing with change with a strong awareness and understanding of cultural diversity
• Ability to make effective decisions under pressure or when to escalate
• Continually define ways to improve business satisfaction and deepen stakeholder relationships
• Excellent analytical skills and problem-solving skills with demonstrated ability to work with complex financial issues and concepts
• A self-starter with vision and creativity with the ability to influence others to drive efficiency in results
• Ability to work under pressure and continuously adapt to change, and to lead change
• Well-organized, with ability to multi-task and manage priorities in a demanding and deadline oriented environment
• Experience in managing IT vendors and defining business requirements for information management projects
• Expertise in business and IT architecture, including familiarity with leading architectural standards
• Familiarity with software development lifecycles
• 10+ years of increasingly senior experience working in asset management Operations teams and/or large scale operations transformation projects
• Technical background in Finance and IT is an asset
• Undergraduate / post graduate degree in business related field (e.g. MBA, BComm)
• Professional designation – (e.g. CA, CFA) preferred
• PMP designation or other industry recognized PM Certification preferred

Business Transformation Director, DIS Resume Examples & Samples

• Work with DIS leadership to define, launch and drive strategic and operational initiatives
• Identify needs of the organization- drive business growth, minimize complexity, optimize and improve operations
• Lead one or more strategic or operational initiatives from opportunity identification to completion
• Structure and execute on initiatives by developing work plans, gathering and synthesizing relevant data, leading analyses, developing final recommendations and creating execution roadmap
• Conduct rapid diagnostic and/or detailed due diligence to articulate opportunity impact, timing and other parameters
• Build business cases for strategic programs and present or support presentations to senior management to achieve executive level buy-in
• Program management and coordination of strategic initiatives
• Collaborate with Business Transformation team members, DIS functional leaders and subject matter experts
• Communicate results with executive leadership and broader organization
• Manages deadlines / timeframes, proactively escalating issues as needed
• Performs other duties as assigned by supervisor
• BA or BS degree required; MBA strongly preferred
• Minimum 10 years of relevant work experience; preference for candidates with experience in strategy and/or transformation at a major corporation or at a strategy and management consulting firm
• Demonstrated experience transforming businesses through a mix of enterprise-wide large-scale transformation initiatives and Business-unit specific targeted initiatives such as operating model design, organization restructuring, process redesign and revenue growth initiatives
• Distinctive problem-solving and analysis skills, combined with impeccable business judgment
• Strong leadership skills and the aptitude to lead complex operational and strategic initiatives
• Prior experience of working directly for senior executives, senior partners and business unit leaders
• Excellent written and verbal communications
• Ability to prioritize and manage multiple programs/initiatives with time sensitive deadlines
• Advanced skills in PowerPoint and Excel required (additional analytical tool knowledge is a plus)
• Certifications such as Lean, Six Sigma, PMP a plus
• Up to 30% travel may be required, but will vary based on initiative being led

ME Consumer Business Transformation Head Resume Examples & Samples

• Identify and Lead Business transformation initiatives and projects across UAE and Bahrain Consumer Business that materially impact digital, client experience and financial metrics
• Project management activities for key projects including work-plan creation and tracking, reporting, escalation of risks and issues and presentation to management
• Measure progress against identified ‘must win battles&#8217
• Lead the Location and Site Strategy initiatives and related projects for the Consumer Business, in partnership with CRS, Technology and other stakeholders
• Streamline reporting and follow-up process across key Consumer initiatives by working closely with the CBM and the Business Management team
• Drive engagement and participation of seniors across key work streams, programs and teams including developing, cascading and managing metrics to align seniors on priorities
• Deliver progress against specific expense reduction projects
• Own the benefits management process across all transformation activities including green dollars saved, leading and lagging digitization indicators and headcount reductions
• Working out and managing an effective employee communication strategy on multiple on-going initiatives across the board
• Partner with country and regional management in order to optimize and grow the workforce in line with strategic priorities including identifying opportunities through capacity analysis
• Drive high quality design and implementation for designated organization simplification activities including organizational design across products, functions and countries
• Develop and implement relevant operating model changes in order to pivot the organization to digitization
• Ensure program directives are being achieved in a timely fashion while driving value throughout the organisation
• 5-10 years’ experience of which includes leading and executing impactful change programs
• Strong financial aptitude coupled with proven quantitative, analytical and strategic planning skills
• Arabic language skills are an advantage for this role
• Bachelor’s degree in Business, Finance or Engineering with further qualifications considered a plus
• Fluent in English with additional languages considered a plus
• Ability to manage buy-in from all stakeholders, inspire a common view and put people together to achieve business goals
• Strong process and project management experience
• Good in relationship Management, understanding different viewpoint and seek for a win-win situation
• Attention to detail is paramount

Director Business Transformation Team Services Resume Examples & Samples

• Smartsheet expert
• Great PPT ability, focus on speed content, not pretty pictures
• Communicate with others
• Manage relationships and diversity
• Manage business – process and projects
• Manage and develop people
• Influencing others
• Strategic acting
• Willingness to learn and adapt – to build business acumen and develop general management competency
• Initiative & entrepreneurial – to take initiative and proactively seek opportunity for improvement
• Leadership & Influence – to lead diverse project teams and influence strategically towards common goal
• Managing through change – ability to manage through changes and uncertainties
• Minimum of 10 years of general business experience
• Experience with leading consumer brand
• Extensive experience in and strong skills of process and project management
• Experience in working closely with senior managers and leaders across functions
• Experience in leading management consulting firm is a plus
• MBA or other business- related qualification
• Expert skills in Word, Excel, Power Point etc
• Basic financial and modeling knowledge
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Lead a portfolio of Business Transformation workstreams for the HERE2020 Transformation Office and drive transformative activities across the company
• Drive successful planning and execution of HERE2020 transformational activities across multiple simultaneous efforts
• Report on the HERE2020 transformation workstream progress to executive management
• Effectively track and report on project implications, developments or key trade offs to executive management to ensure HERE2020 workstreams meet stated objectives. Make recommendations on how to best deal with any resulting challenges
• With the workstream sponsor and stakeholders, develop workstream charter and define targets and timelines
• Participate in cross-functional initiatives and working teams as required
• When required, drive a workstream as the workstream owner through planning and execution stages
• Balance functional requirements with the needs of HERE's business overall
• Represent the Transformation Office and the HERE2020 transformation agenda in various HERE forums
• Interface with communications teams to ensure strategic alignment and messaging
• Build and maintain strong relationships with executive management and functional groups across HERE
• Serve as an ambassador to company at large for HERE2020 Transformation
• 10-15 years experience in operational and strategic roles in fast-moving work environments, demonstrating both excellent business and operational acumen
• Strong program management background, including demonstrated experience in driving large cross-functional programs through successful completion in a software development environment
• Strong relationship building, influencing, communication, and facilitation skills
• Excellent presentation skills and proven ability to present to executive management
• Creative, smart thinker, with a proven ability to scale steep learning curves quickly
• Structured problem solving skill set
• Experience working in highly distributed organizations in companies with global reach
• Consultative approach, excellent listening skills. Ability to work with individuals from many different backgrounds
• Demonstrated take-charge attitude
• Attention to detail and ability to execute against tight timelines
• Strong operational and organizational skills, proven multi-tasker
• Passionate about HERE and driven to succeed; "whatever it takes" attitude
• Broad understanding of HERE's business and operational processes, organizational setup and functions

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