business plan for retail store example

Retail Business Plan Template

Written by Dave Lavinsky

Retail Business Plan

You’ve come to the right place to create your retail business plan.

We have helped over 10,000 entrepreneurs and business owners create business plans and many have used them to start or grow their retail companies.

Retail Business Plan Template & Sample

Below is a retail business plan template to help you create each section of your retail store business plan.

Executive Summary

Business overview.

Artisan Home & Decor is a startup retail shop located in Pasadena, California. The company is founded by Joyce Hernandez, a retailer who has worked as a store manager of a local home decor store for nearly a decade. Joyce has recently graduated from California University with a Bachelor’s degree in Business Management. Now that she has gained real-world experience managing a store and the education on how to run a retail business, she is inspired to start her own company, Artisan Home & Decor. Joyce is confident that her ability to effectively manage employees, customer relationships, and retail operations will help her establish a profitable retail store. Joyce plans on recruiting a team of highly qualified sales associates, accountants, and buyers to help manage the day to day complexities of retail – marketing, sales, budgeting, sourcing, and purchasing.

Artisan Home & Decor will provide uniquely curated home decor products created by local artisans. The home decor shop will be the ultimate choice for customers in Pasadena who value one-of-a-kind pieces for their homes. Artisan Home & Decor will provide its customers with a refreshingly personalized shopping experience they can’t get anywhere else. The shop’s sales associates will be able to help customers find the perfect pieces to suit their individual preferences and styles.

Product Offering

The following are the products that Artisan Home & Decor will provide:

• Lamps & Lighting
• Throw Blankets
• Photo Frames
• Cookware Sets
• Kitchen Gadgets
• Kitchen and Bathroom Fixtures
• Waste Baskets
• Soap Dispensers

Customer Focus

Artisan Home & Decor will target home decor shoppers looking for a personalized experience and unique pieces in Pasadena. The company will target boomer, millennial, and gen z  consumers looking for unique decor for their homes, apartments, or condos. They will also target businesses looking for special pieces to furnish their corporate offices, waiting rooms, and lobbies. No matter the client, Artisan Home & Decor will deliver the best communication, service, and high quality products.

Management Team

Artisan Home & Decor will be owned and operated by Joyce Hernandez, a retailer who has worked as a store manager of a local home decor store for nearly a decade. Joyce has recently graduated from California University with a Bachelor’s degree in Business Management. Now that she has gained real-world experience managing retail stores and the education on how to run a retail business, she is inspired to start her own company, Artisan Home & Decor.

Joyce Hernandez has recruited her former assistant manager, Melissa Jacobs to come on board to help her manage Artisan Home & Decor. While Joyce will oversee the employees, day-to-day operations, and client relationships, Melissa will be the Inventory Manager. She will be in charge of sourcing, purchasing, and pricing all inventory. Melissa will work directly with suppliers to stock the retail shop with unique artisan pieces.

Melissa is a graduate of the University of California with a Bachelor’s degree in Interior Design. She has been working at a local retail home decor company for over a decade as an assistant manager. Melissa has an eye for design and keen organizational skills that will allow her to effectively manage Artisan Home & Decor’s one-of-a-kind inventory. Her communication skills will enable her to establish and maintain working relationships with artisans and suppliers.

Success Factors

Artisan Home & Decor will be able to achieve success by offering the following competitive advantages:

• Friendly, knowledgeable, and highly qualified team of sales associates and interior design experts that are able to provide a personalized customer experience and help each client find the right home decor pieces to suit their preferences.
• Artisan Home & Decor will bring fresh inventory into their retail store on a regular basis so there will always be something new for customers to check out. In addition to in-store sales, the company will sell pieces online through its website.
• Artisan Home & Decor offers one-of-kind pieces created by local artisans to suit a wide variety of home decor styles and tastes. By purchasing from the shop, customers are supporting these local artisans and getting fresh decor that no one else will have.

Financial Highlights

Artisan Home & Decor is seeking $210,000 in debt financing to launch its retail business. The funding will be dedicated towards securing and building out the retail space and purchasing the initial inventory. Funds will also be dedicated towards three months of overhead costs to include payroll of the staff, rent, and marketing costs for print ads, website and SEO marketing initiatives, and association memberships. The breakout of the funding is below:

• Retail space build-out: $25,000
• Retail store shelving, displays, equipment, supplies, and materials: $40,000
• Three months of overhead expenses (payroll, rent, utilities): $120,000
• Marketing costs: $15,000
• Working capital: $10,000

The following graph below outlines the pro forma financial projections for Artisan Home & Decor.

Company Overview

Who is artisan home & decor.

Artisan Home & Decor is a newly established retail company in Pasadena, California. The new home decor shop will be the ultimate choice for people looking for uniquely curated one-of-a-kind furniture and other home products crafted by local artisans. Artisan Home & Decor will provide its customers with a refreshingly personalized shopping experience they can’t get anywhere else. The shop’s sales associates and experienced interior designers will be able to help customers find the right pieces to suit their preferences and styles.

Artisan Home & Decor will be able to provide a personalized shopping experience for serving customers in-store and online. The team of professionals and sales associates are highly qualified and experienced in interior design, home decor, and the customer experience. Artisan Home & Decor removes all headaches and issues of the home decor shopper and ensures all issues are taken care off expeditiously while delivering the best customer service.

Artisan Home & Decor History

Artisan Home & Decor is owned and operated by Joyce Hernandez, a retailer who has worked as a store manager of a local home decor store for nearly a decade. Joyce has recently graduated from California University with a Bachelor’s degree in Business Management. Now that she has gained real-world experience managing retail stores and the education on how to run a retail business, she is ready to start her own company. Joyce is confident that her ability to effectively manage employees, customer relationships, and retail operations will help her establish a profitable retail store. Joyce has begun recruiting a team of highly qualified sales associates, accountants, and buyers to help manage the day to day complexities of retail – marketing, sales, budgeting, sourcing, and purchasing.

Since incorporation, Artisan Home & Decor has achieved the following milestones:

• Registered Artisan Home & Decor, LLC to transact business in the state of California.
• Has a contract in place to lease the retail space.
• Reached out to numerous local artisans to advise them on the upcoming retail shop in order to start getting supplier contracts.
• Began recruiting a staff of sales associates, interior designers, an accountant/bookkeeper, marketing director, and assistant manager to work at Artisan Home & Decor.

Artisan Home & Decor Services

Industry analysis.

The retail industry in the United States is valued at over $4T currently and is forecasted to reach $4.9T by the end of 2022. This is up from $3.8T in 2019. After a decade of retail decline between 2010 and 2020, the market is rebounding at a surprising rate. There were twice as many store openings as closings in 2021 alone. The number of brick-and-mortar retail establishments is increasing even as ecommerce shopping has grown by 70% in the last three years.

The role of retail stores is evolving and industry operators are discovering in-store experiences are still vital from the customer perspective. Successful brick-and-mortar industry operators are incorporating ecommerce into their business models. Trends include providing ship-from-store and buy online, pickup in store options to give customers more flexibility in the way they can shop. Key success factors include the level of customer satisfaction, product selection, prices, and convenience.

Customer Analysis

Demographic profile of target market.

The precise demographics for Pasadena, California are:

Customer Segmentation

Artisan Home & Decor will primarily target the following customer profiles:

• Millennial customers looking for one-of-a-kind home decor
• Boomer customers looking for one-of-a-kind home decor
• Gen z customers looking for one-of-a-kind home decor
• Businesses looking for unique decor for their offices, waiting rooms, or lobbies

Competitive Analysis

Direct and indirect competitors.

Artisan Home & Decor will face competition from other retailers with similar business profiles. A description of each competitor company is below.

Pasadena Home Decor

Pasadena Home Decor provides high-end home decor for the conscientious consumer. Located in Pasadena, California, the home decor retailer is able to provide a tailored shopping experience for its customers. The store’s list of products includes tables, chairs, wall hangings, rugs, vases, photo frames, candles, office decor, and paintings by local artists. Pasadena Home Decor sells online and in-store to give customers flexibility.

Pasadena Home Decor’s promise is to deliver high quality pieces that will stand out. Customers who purchase furniture and home decor from Pasadena Home Decor will be delighted with the customer service, cleanliness of the store, and personalized design services the company offers.

Home Shoppe

Home Shoppe is a California-based home decor retail store that provides outstanding pieces for discerning clientele. Home Shoppe stocks unique furniture and other decor items that are 100% hand-crafted. The owners of Home Shoppe are experienced craftsmen themselves, so they know how quality furniture and home decor pieces should be made. Clients can depend on their selection of products for durability, style, and eco-friendly materials. Choose Home Shoppe for your next home decor project and let the sales team take the stress out of the redecorating process by helping you select the best products for your home.

Redecorating For You

Redecorating For You is a trusted Pasadena retail company that provides superior home decor products for shoppers in Pasadena and the surrounding areas. The shop offers an extensive inventory of home decor items in a variety of styles so there is something for every taste. Redecorating For You is able to provide premium pieces that fill every space with elegance and style. The shop also eases the stress of redecorating by providing in-store pickup and delivery options for busy customers.

Competitive Advantage

Artisan Home & Decor will be able to offer the following advantages over their competition:

• Artisan Home & Decor will bring fresh inventory into the store on a regular basis so there will always be something new for customers to check out. In addition to in-store sales, the company will sell pieces online through its website.
• Artisan Home & Decor offers one-of-kind pieces created by local artisans to suit a wide variety of home decor styles and tastes.

Marketing Plan

Brand & value proposition.

Artisan Home & Decor will offer the unique value proposition to its clientele:

• Artisan Home & Decor will make redecorating easy for customers by providing in-store shopping, pickup, delivery, online shopping, ship-from-store, and buy online-pickup in store options.
• By purchasing from the shop, customers are supporting local artisans and getting fresh decor that no one else will have.

Promotions Strategy

The promotions strategy for Artisan Home & Decor is as follows:

Social Media Marketing

The company will use various social media platforms such as TikTok, Instagram, Facebook, LinkedIn, YouTube, and Snapchat to promote the shop, feature artisans, and show off new pieces. The marketing director will oversee the social media marketing activities to grow the customer base.

Professional Associations and Networking

Artisan Home & Decor will become a member of professional associations such as the National Retail Federation, California Retailers Association, and the Home Furnishings Association. The company will focus its networking efforts on expanding its network of clients, designers, and artisans.

Print Advertising

Artisan Home & Decor will invest in professionally designed print ads to display in programs or flyers at industry networking events, in home decor publications, and direct mailers.

Website/SEO Marketing

Artisan Home & Decor’s marketing director will be responsible for creating and maintaining the company website. The website will be well organized, informative, and list all of the products currently available for purchase online.

The marketing director will also manage Artisan Home & Decor’s website presence with SEO marketing tactics so that any time someone types in the Google or Bing search engine “Pasadena home decor retailer” or “home decor store near me”, Artisan Home & Decor will be listed at the top of the search results.

The pricing of Artisan Home & Decor will be premium and on par with competitors so customers feel they receive value when purchasing the one-of-a-kind products.

Operations Plan

The following will be the operations plan for Artisan Home & Decor.

Operation Functions:

• Joyce Hernandez will be the Owner and Manager of the store. She will oversee all staff and manage day-to-day operations. Joyce has spent the past year recruiting the following staff:
• Melissa Jacobs – Inventory Manager who will be responsible for sourcing, purchasing, pricing, and maintaining the inventory.
• Robert Brown – Staff Accountant/bookkeeper who will provide all store accounting, tax payments, and monthly financial reporting.
• Bill Johnson – Marketing Director who will provide all marketing and sales activities for Artisan Home & Decor including maintaining the website, social media, print advertising, and promotions.
• Julia Smith – Lead Sales Associate & Designer who will manage all sales associates and provide design services for customers.

Milestones:

Artisan Home & Decor will have the following milestones complete in the next six months.

9/1/2022 – Finalize contract to lease the retail space.

9/15/2022 – Finalize personnel and staff employment contracts for the management team.

10/1/2022 – Finalize contracts for suppliers.

10/15/2022 – Begin networking at industry events and implement the marketing plan.

10/22/2022 – Begin moving into the Artisan Home & Decor shop.

11/1/2022 – Artisan Home & Decor opens for business.

Artisan Home & Decor will be owned and operated by Joyce Hernandez, a retailer who has worked as a store manager of a local home decor store for nearly a decade. Joyce has recently graduated from California University with a Bachelor’s degree in Business Management. Now that she has gained real-world experience managing a store and the education on how to run a retail business, she is inspired to start her own company, Artisan Home & Decor.

Melissa is a graduate of the University of California with a Bachelor’s degree in Interior Design. She has been working at a local retail home decor company for over a decade as an assistant manager. Melissa has an eye for design and keen organizational skills that will allow her to effectively manage Artisan Home & Decor’s one-of-a-kind inventory. Her communication skills will enable her to establish and maintain working relationships with suppliers.

Financial Plan

Key revenue & costs.

The revenue drivers for Artisan Home & Decor are the retail fees they will charge to the customers in exchange for their products. The shop will charge a healthy margin to make sure artisans are paid well for their products while ensuring a solid profit for the business.

The cost drivers will be the overhead costs required in order to staff a retail store. The expenses will be the payroll cost, rent, utilities, store supplies, and marketing materials.

Funding Requirements and Use of Funds

• Store shelving, displays, equipment, supplies, and materials: $40,000

Key Assumptions

The following outlines the key assumptions required in order to achieve the revenue and cost numbers in the financials and in order to pay off the startup business loan.

• Average number of items sold per month: 300
• Average sales per month: $90,000
• Retail space lease per year: $100,000

Financial Projections

Income statement, balance sheet, cash flow statement, retail business plan template faqs, what is a retail business plan.

A retail business plan is a plan to start and/or grow your retail business. Among other things, it outlines your business concept, identifies your target market, presents your marketing plan and details your financial projections.

You can  easily complete your retail business plan using our Retail Business Plan Template here .

What are the Main Types of Retail Businesses?

There are a number of different kinds of retail businesses, some examples include: Specialty Store, Off-Priced/Used Goods Store, Department Store, Convenience Store, Drug Store/Pharmacy, Discount Store, Hypermarket, and E-commerce.

How Do You Get Funding for Your Retail Business Plan?

Retail businesses are often funded through small business loans. Personal savings, credit card financing and angel investors are also popular forms of funding.

A solid retail business plan with comprehensive financial statements will help show investors your are well-prepared to start your own business.  A retail business plan template will help you quickly and easily get started.

What are the Steps To Start a Retail Business?

Starting a retail business can be an exciting endeavor. Having a clear roadmap of the steps to start a business will help you stay focused on your goals and get started faster.

1. Develop A Retail Business Plan - The first step in starting a business is to create a detailed retail store business plan that outlines all aspects of the venture. This should include supporting market research, your potential market size and target customers, the services or products you will offer, marketing strategy, your competitive advantages and detailed financial projections.

2. Choose Your Legal Structure - It's important to select an appropriate legal entity for your retail business. This could be a limited liability company (LLC), corporation, partnership, or sole proprietorship. Each type has its own benefits and drawbacks so it’s important to do research and choose wisely so that your retail business is in compliance with local laws.

3. Register Your Retail Business - Once you have chosen a legal structure, the next step is to register your retail business with the government or state where you’re operating from. This includes obtaining licenses and permits as required by federal, state, and local laws. 

4. Identify Financing Options - It’s likely that you’ll need some capital to start your retail business, so take some time to identify what financing options are available such as bank loans, investor funding, grants, or crowdfunding platforms. 

5. Choose a Location - Whether you plan on operating out of a physical location or not, you should always have an idea of where you’ll be based should it become necessary in the future as well as what kind of space would be suitable for your operations. 

6. Hire Employees - There are several ways to find qualified employees including job boards like LinkedIn or Indeed as well as hiring agencies if needed – depending on what type of employees you need it might also be more effective to reach out directly through networking events. 

7. Acquire Necessary Retail Equipment & Supplies - In order to start your retail business, you'll need to purchase all of the necessary equipment and supplies to run a successful operation. 

8. Market & Promote Your Business - Once you have all the necessary pieces in place, it’s time to start promoting and marketing your retail business. This includes creating a website, utilizing social media platforms like Facebook or Twitter, and having an effective Search Engine Optimization (SEO) strategy. You should also consider traditional marketing techniques such as radio or print advertising.

Where Can I Get a Retail Business Plan PDF?

You can download our free retail business plan template PDF here . This is a sample retail business plan template you can use in PDF format.

Other Helpful Business Plan Templates

Ecommerce Business Plan Template Clothing Store Business Plan Template Beauty Supply Store Business Plan Template T-Shirt Business Plan Template

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Retail Business Plan

A retail business plan is a document that gives you and your potential investors a roadmap on how your new retail business intends to get started and deliver its business goals over its initial few years (usually 5 years).

It is usually broken down into sections about the company, the industry it operates in, the competition it will face and a plan that covers marketing, financials and operations over the first few years in business.

Also check out this one-page Business Model Canvas for a retail business .

Retail Business Plan Template

You can download this free retail business plan template from the link below. You will be able to edit the word file and export it into PDF format afterwards.

In the coming sections, we will explain the different components that go into the retail business plan, which you can then apply to your own plan when completing the template.

Check out more free downloads .

Executive Summary

We recommend writing the executive summary at the end of the process, after you have filled out all the other sections in the retail business plan template.

In the executive summary you will cover the following points briefly:

• Types of products sold at the store
• Customers served by the store
• Company mission & vision
• Market share to be captured

You will also mention the total amount you will need to start this business, backed by the financial plan you prepared as part of this business plan.

The total amount that you want to borrow or have invested in your business will be the sum of pre-opening costs (initial inventory, equipment, rent,..) and the maximum negative cash flow as per your cash flow plan.

If you are writing this retail business plan for a financial institution to get a loan, mention how you expect to repay the loan, and you should have already included the loan installments in your financial plan.

If you are writing this plan for investors, mention how much equity they will receive in return for this investment and the expected return on investment, and expected cash distributions (dividends) based on your financial plan.

For example

An investment of 100,000$ in the business will result in the investor receiving 20% equity. We plan to distribute 50% of the profits every year, and based on our financial projections this will be a xx,xxx$ in the first year, xx,xxx$ in the second year, and xx,xxx$ in the third year,..etc.

Company Overview

Here you will write about your business and give a brief overview about the type of store you will be starting.

You can cover the following points:

• Store category (e.g. beauty store, toy store)
• Store location and brief description of the area
• Product categories carried
• Company legal structure

Industry Overview

Write an overview about the industry (retail/ecommerce) as a whole and the most recent trends specific to this industry.

Cover areas such as:

• Total retail sales
• Contribution of your retail category to the total sales (size of the market)
• Online vs. Brick & Mortar trends
• Recent industry trends and shifts in terms of products you are selling

You can find the most recent insights about retail in our Retail Statistics page.

Read Also: What is Retail ?

Target Market

Write about your target customers that you know will be interested in your products. Mention demographic and psychographic details in this section. This will help afterwards in drafting your marketing plan.

You can cover the following details:

• Age bracket
• Income level
• Educational level
• The specific needs that your products will fill for them

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Competition

List the current competition in the market that are serving your target customers. Mention your top 3 competitors in your area.

You can also include indirect competition, such as online stores or marketplace sellers, if you think this might affect your business.

Cover information about:

• No. of stores
• Size of stores
• Product categories they sell
• Pricing level
• Sales per day estimates
• Strengths & Weaknesses

You can also create a summary table like the one below

Competitive Advantage

What will make customers leave the competition and come to you? Use the weaknesses areas that you mentioned about the competition in the previous section, and mention how you will improve on them.

This could be by:

• Superior quality
• Better prices
• Convenience
• More variety
• Better shopping experience

Marketing Plan

Describe your marketing strategy for your store and which channels you are going to use.

Cover the following areas:

• Brand Positioning
• Branding Strategy (Persona, tone, language,..)
• Product Strategy (Key products and product features that will attract your customers)
• Pricing Strategy
• Promotional Strategy
• Marketing Channels

Operations Plan

Write how you will operate your store and include details about your manpower plan.

This will include the management that you will hire for the store, visual merchandisers, sales staff and cashiers.

Cover the following:

• Management structure (store manager, supervisor,..)
• Staff plan (3 sales associates, 2 cashiers, etc.)
• Brief role descriptions
• Compensation structure

Read Also: Retail Scheduling

RETAIL OPERATIONS MANAGEMENT

• Managing Store Operations
• Areas of Responsibility
• Assessing & Managing Performance

Financial plan

List estimates for the capital you will need to start and financial projections for the following years.

Capital Needed

Start with how much capital you will need to start the business

This will include:

• Initial rent
• Initial product order (Inventory)
• Initial staff salary
• Store fixtures
• Store equipment

Read Also: How Much Capital You Will Need For a New Retail Store?

Financial Projections

Include a 5-year financial projection for the business based on your forecasted sales and costs.

• Monthly income statement (P&L) for the first year
• Yearly income statement for the following 4 years
• Monthly cash flow projection for the first year

Learn how to create a sales budget for a new store, and 3 years financial projections in our Retail Budgeting Course

RETAIL BUDGETING & PLANNING

• The step by step retail budgeting process
• Set monthly targets adjusted to seasonality
• Templates download & practice exercise

Break Even Point

Include a snapshot of the 5-year P&L plan here and mention the SPD (sales per day) you need to breakeven, based on your P&L numbers.

We have created a sample table with retail data in the business plan template, and you can fill it with your own numbers.

Key Assumptions

Mention the assumptions you used for creating your financial projections.

For example , you assumed that sales per day for the first year will be 1000$ and then will grow by 20% in the second year, 15% in the third year and 10% in the fourth year, etc.

Retail Business Plan Tips

Sales projections.

We recommend being very realistic about your initial sales per day projections, as your entire financial plan will be directly affected by it.

When you then forecast your growth for the coming years, you should also be realistic about how much you will grow year-on-year.

From our experience, retail stores typically see higher growth after the first year and then this starts to level off from the third year onwards.

Having said that, there might be other growth drivers that can affect your business and accelerate your growth in the following years. This could be for example that your new store is in an area that is still under development and will be fully developed by the third year.

What we want to say is, do your due diligence thoroughly and based on that set realistic expectations.

Inventory Projections

The biggest asset you will hold and the biggest part of the investment/loan you will need to start your retail business will go for inventory.

So it is important to calculate your inventory needs correctly.

This will be based on your sales forecasts and the inventory turnover rate you expect or the forward stock cover you intend to maintain.

For example, if your inventory turnover target is 2, this means you maintain a 6 months cover. If your inventory turnover is 3, you maintain 4 months stock cover,..and so on.

We recommend checking out the benchmarks we have listed for different retail categories for inventory turnover and reading our complete Open to Buy guide to get started with calculating exactly how much inventory you will need.

Good luck in your new venture!

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More Resources

Thank you for reading this article on Retail Business Plan. We recommend the below free resources as well:

• Retail Management
• Starting a Retail Business
• Buying a Retail Business

Join the academy and get all access to all our resources, which will help you manage your retail business more efficiently.

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If you’re thinking about starting a business in the retail industry, you’re in good company. Although local retailers don’t get the same level of attention as nationwide brands do, small retail businesses actually make up the vast majority of all U.S. retail businesses.

In fact, researchers found that small retailers (with 50 or fewer employees) made up 98.6% of all retail businesses in 2019. To break into this vibrant industry and open a store of your own, therefore, you first need to understand how to start a retail business.

To help you through the process, we’ll guide you through all the steps required to start a retail business, as well as offer additional resources to assist you on your startup journey.

How to start a retail business in 10 steps

These steps will have you running your retail business in no time. Let’s get started.

Step 1: Find your niche.

The first decision you'll need to make in order to learn how to start a retail business is figuring out your company's niche. You may already have an idea of the type of company you want to form, or you may still be grappling to figure out where to focus your retail company. To determine your niche market, we recommend:

Explore your interests and passions: Determine what you love doing or what you'll enjoy selling.

Brainstorm potential conflicts: No industry is perfect, but figuring out what obstacles or issues you could encounter in your niche will help you plan ahead and determine if an industry is a good fit for your business.

Consider profitability: At the end of the day, you want to make money from your retail business, so you'll need to find a niche that has the potential for profitability. Generally, if your niche has absolutely no competitors, it's usually a sign there's no demand, and therefore, your focus will not be profitable. Use our guide to learn more about the most profitable business ideas.

Research competitors: Once you've found a niche market using the above three steps, it's time to research your competition. Figure out how they're marketing and selling and determine what you can learn from them and how you can improve upon what they have to offer.

Retail business examples

Deciding on your niche can take a long time. It requires significant research and the passion to work within a particular market. To help you get started in identifying your niche market, here are a few retail business examples worth exploring:

Coffee shops

Apparel shops (eyewear, sports apparel, undergarments, outerwear)

Restaurants and bars (determine a theme, whether that's the cuisine, small plates, a canteen, etc.)

Game centers (board games, video games, etc.)

Monthly box subscriptions

Pet supply shop

How much do you need?

with Fundera by NerdWallet

We’ll start with a brief questionnaire to better understand the unique needs of your business.

Once we uncover your personalized matches, our team will consult you on the process moving forward.

Step 2: Write a business plan.

We don’t doubt that you have an amazing idea for a retail store, but an idea alone isn’t enough to turn a dream into a reality. By writing a business plan, you’re providing yourself (and, potentially, future lenders and other stakeholders) a physical roadmap detailing every step you’ll take to open and run your retail business.

Therefore, when you're crafting your business plan for opening a retail store, you can start by answering essential questions about your business model:

What kinds of products are you selling?

Will you open a brick-and-mortar location, an e-commerce website , or will you take an omnichannel selling approach?

Who is your target market, and how will you market to them?

How will you set your store apart from your competition?

You’ll also need to dig into details related to your processes, answering questions such as:

Who are your vendors? How will you store your inventory?

How much staff will you need?

What will your hiring process look like?

What will your startup costs be?

How much money will you need to launch?

How long will it take for you to break even?

How long will it take for you to make a profit?

Keep in mind, however, that your preliminary business plan is exactly that—preliminary. You can always return to your retail store business plan to make changes, updates, and additions as you gain experience with starting and running your business.

Create a business budget

Along the same lines, you should also create a business budget, to the best of your ability, well before you’ve opened your doors. At this stage, you should be paying especially close attention to your startup costs.

Unfortunately, if you're wondering how to start a retail business with no money, you're going to find it's extremely difficult. Although there a variety of ways to cut costs—selling online instead of opting for a physical location, for example—there will always be a handful of costs associated with starting and launching your retail store.

This being said, in addition to standard startup costs like equipment, business insurance, and payroll, if you’re opening a brick-and-mortar retail store, you’ll have to cover some specific costs, like a down payment, potential renovations, and monthly rent and utilities for your store. You’ll also be responsible for purchasing your merchandise, shipping and delivery costs, and storing excess inventory.

And don’t forget about the other tools and software you’ll need to run your business, including a POS system, retail accounting software, and a security system to monitor shoplifting and theft.

Step 3: Register your business.

With your business plan and budget in hand, you can now move onto the next step involved in learning how to start a retail business—making it official.

Come up with a business name

If you haven’t already, you’ll first need to come up with a business name. Choose a name that reflects your business’s purpose and brand identity, allows you room to grow, and, perhaps most importantly, is actually available for use.

Once you’ve landed on your dream business name, run your moniker through a Google search to make sure another entrepreneur isn’t already doing business under that name. Then, check for trademark filings in the U.S. Patent and Trademark Office, and conduct a Secretary of State business search to make sure there isn’t another business in your area with your potential name.

Once you’ve established that your name is free and clear, you'll want to buy your domain name and create social media accounts with your name. That way, you can build a business website and launch your marketing strategy ASAP.

Determine your legal structure and register your business

Next, in order to register your business, you’ll first need to decide on your business’s legal structure. Your business structure determines how you’re taxed, the degree of legal protection you’re afforded, your business’s ownership structure, and your ability to receive business funding (in addition to allowing you to register your business in the first place).

There are lots of business entities to choose from—all of which we overview in detail in our guide to types of business entities. Additionally, we’d highly recommend consulting a business attorney or accountant to guide you through this crucial step.

Once you’ve landed on a business entity type, you can go ahead and register your business through your state’s Secretary of State website. After that, head over to the IRS' website to apply for an EIN (employer identification number) online. Your EIN is a bit like your business’s social security number, and it’ll help the government identify you for tax purposes. You might also need an EIN to apply for a business loan down the line.

Step 4: Obtain licenses, permits, and business insurance.

Some states require a general business license, while others require licenses and permits at an industry level. You may also need to acquire local permits and licenses, so consult your county or city clerk’s website for their particular requirements, too. The SBA is an excellent resource for licensing and permitting information at both the federal and local levels.

For those learning how to start a retail business, you’ll likely need to obtain multiple retail licenses related to your field, including a resale certificate, seller’s permit, and a certificate of occupancy. We also recommend partnering with a trusted business attorney during this step.

Additionally, you won't want to forget about business insurance. As a retailer, you should consider general liability insurance, a business owner’s policy, and business crime insurance; and as an employer, you’re likely required by law to carry workers comp insurance, health insurance, and unemployment insurance for your staff.

Take a look at our guide to small business insurance for more information on the types of coverage you need.

Step 5: Find a physical location and build an online store.

If your retail business will include a physical store, finding the right location is arguably the most important aspect of this process. Your location can make or break the success of your business: If you’re located in a heavily trafficked area, then your marketing efforts are practically built-in. If it’s in a tough-to-find location, or if parking is limited, then your bottom line might suffer.

The right location for your business depends largely upon who your target market is and where they hang out. If you’re opening an upscale boutique, for example, you probably want to choose a neighborhood that skews less toward students and cash-strapped millennials, and more toward people with some discretionary income to burn.

Of course, you’ll also have to keep in mind how much space you need for display areas, a back-office and break room for your staff, dressing rooms, and an inventory storage area. Your location will also depend largely upon how much room you have in your budget for renovations, store design, remodels, updates, a down payment, and your monthly rent and utility bills. That may mean opting for your second or third choice location to protect your budget.

Build an e-commerce store

Even if you always dreamed of a brick-and-mortar store with in-person transactions, we also recommend opening an online store to give your retail business as much exposure as possible.

Luckily, building and managing an online store is incredibly easy with an e-commerce platform. Here are a few recommendations to get you started:

Shopify: This platform provides an infinitely customizable, standalone store that you build and manage entirely on your own.

Squarespace or Wix: These business website platforms are simple to use and offer e-commerce functionalities.

Etsy, Amazon, or eBay: These popular marketplaces will provide you with plenty of built-in traffic and handy seller tools. On the downside, you won’t have as much control over your branding, customer relationships, or fulfillment process as you would with your own e-commerce store.

The combination of e-commerce and in-person retail is sometimes referred to as "bricks and clicks." You can use our guide to learn more about the bricks and clicks business model.

» MORE: How to start an online boutique

Step 6: Establish relationships with vendors and suppliers.

This is the next step to learning how to start a retail business—and beyond your store’s location, arguably one of the most crucial aspects of your potential success—is finding trustworthy vendors and suppliers. Your vendors might become your most valuable partners and a great vendor can present you with new merchandise, determine which products will sell best, and cut costs for you.

There are a few considerations to keep in mind as you’re searching for vendors.

Budget: Your vendors need to work within the supplier budget you’ve established.

Quality: The quality of their merchandise is crucial.

Reputation: You want to work with a supplier who is guaranteed to deliver your agreed-upon items on time and in good condition—every time you place an order.

Customer service: Remember that you’ll be working closely with your vendors, so their service team must be reliable, personable, and easy to contact in case you run into any issues.

We recommend establishing relationships with several vendors. Even if your vendor of choice is stable, reliable, and cost-efficient, you need to have a contingency plan in place—without merchandise to sell, you won’t have a business to run.

Step 7: Hire staff.

If you’ve never hired an employee before, take a look at our guide on how to hire great employees who’ll stick with you for the long run. When hiring for a retail position, make sure to interview as much for their attitude as you are for their experience. While you can train your employees to use your POS system and manage your inventory, you can’t teach them to be kinder, friendlier, or more trustworthy than they innately are.

In advance of hiring your first team member, make sure you understand your state-regulated employer requirements. Your state might require that you buy certain types of insurance for your staff. Additionally, you’ll probably need to complete some other steps, like creating a state withholding account for payroll, reporting new hires, and verifying your potential new hire’s employment eligibility as well.

Step 8: Find the right POS system.

Your POS system just might become your retail business’s best friend. It’ll certainly become your employees’ best friend—assuming you choose an intuitive, easy-to-use model, of which there are tons on the market right now.

A point of sale system combines hardware and software that enables your business to accept and process all kinds of payments. Most POS software is loaded with valuable back-end capabilities, like inventory management, employee management, CRM tools, sales reports, and vendor tracking.

If you’re opening a brick-and-mortar location, you’ll need a POS system that can accept cash, checks, contactless payments, and both chip and swipe cards. In addition, you’ll need a barcode scanner, receipt printer, and cash drawer.

For more flexibility, you might want to look into a POS system that allows on-the-go payments, too. For example, Square (and most other POS systems) has mobile card readers that plug into your phone or tablet so you can accept payments from virtually anywhere, whether that’s at a pop-up shop, craft fair, or trunk show.

Similarly, Clover also has a fully equipped, handheld POS device so you or your staff can ring up your customers from anywhere in your store.

Ultimately, you have options—a lot of them. To help you navigate the selection process, consult our guide on the best retail POS systems.

Step 9: Organize your finances.

As we mentioned earlier, it's nearly impossible to figure out how to start a retail business with no money—so, whether you have a large amount of startup capital or are operating on a tight budget, it's extremely important to organize your finances.

First, you'll want to open a business checking account . If you’re happy with your current bank, you may want to open a business bank account there. It’s logistically easier for you to maintain all your finances with the same institution. In addition, many banks offer discounts and other incentives when consumer clients open business accounts. If you want to compare your options, we recommend looking into our best business bank accounts guide.

Next, you'll want to get a business credit card . Most credit card companies allow business customers to apply for a business credit card online—which makes this step even easier than opening a business bank account.

If your business is too new to have any financial data, you can provide your personal financial information on your application. If you’re approved, you’ll receive your card in the mail in about a week or two. Use it for your business’s smaller, daily expenses, and be mindful of only using it for business-related purchases to maintain personal and business financial separation.

Get funding

Most entrepreneurs need a little (or a lot of) financial help to get their businesses off the ground. That may be especially true of retailers and brick-and-mortar business owners, who have a few extra startup costs to contend with.

Although it can be difficult to get a business loan as a startup, there are a variety of alternative options you can consider, especially as you start to run your retail store and become more established.

Finally, don’t forget to sign up for a good business accounting software solution, which will streamline, automate, and organize your business’s finances.

Step 10: Market your retail business.

At this point, you've learned the most important pieces of how to start a retail business, and now, you're ready to open your doors and get to work.

Of course, to get the word out about your business, you need to develop a small business marketing strategy, which provides you with an opportunity to get a little creative. The best marketing strategies, especially for brick-and-mortar stores, use a combination of SEO, social media, email marketing, paid online marketing strategies (if their budget allows for it), and analog marketing efforts.

At the very start of your venture, your time is best spent building a business website and creating social media accounts. Squarespace and Wix provide users with tons of customizable, professionally designed templates and built-in SEO tools. For social media, focus on creating diverse, high-quality content, posting regularly, and responding promptly to your followers’ comments and DMs—both the positive and the negative.

As a brick-and-mortar store owner, in-person marketing tactics are also important. We recommend:

Getting active in your local retailer community, networking with your fellow business owners, and participating in craft fairs and other events showcasing local businesses.

Partnering up with a local business whose target market is similar to yours and putting on an event together, or hosting pop-up shops or trunk shows in each other’s locations.

Using good sales incentives—like BOGO deals, giveaways, and free trial periods—to draw even more customers into your store.

To boost your marketing strategy, it's important to take some time to develop your brand identity. Establish your messaging, market positioning, and how your unique business can provide your customers with what they’re looking for—then create the materials to reflect those core values.

Start Your Dream Business

The bottom line

As you navigate the business formation steps, be careful not to lose sight of why you’re opening your retail business in the first place. If you remember the passion that inspired you to launch your business, you might even enjoy the finer points involved in the process—who knew finding a POS system could be so fun?

This article originally appeared on JustBusiness, a subsidiary of NerdWallet.

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Home » Sample Business Plans » Wholesale & Retail

How to Write a Retail Store Business Plan [Sample Template]

Are you about starting a retail business? If YES, here’s a complete sample online retail store business plan template & feasibility report to help you get started. Okay, so we have considered all the requirements for starting a retail store. We also took it further by analyzing and drafting a sample retail store marketing plan template backed up by actionable guerrilla marketing ideas for retail stores. So let’s proceed to the business planning section.

Why Start a Retail Store?

There are times when one might not be disposed to buy stuff in bulk. This might be due to financial constraint or other contingencies. This is one of the reasons why retail outlets are scattered all over the world. They know the importance of reaching all and sundry, and that is why they want to provide services that can reach all classes of people.

Those who are already in the trade know the huge profit levels which they attain always. If you have decided to start a retail business, then good news is that you are in a profitable trade, as nearly all the type of goods that are being dealt in is such that is important to all

A Sample Retail Store Business Plan Template

1. industry overview.

When we talk about retailing, we talk about a business that deals in loads of consumer goods; which can be categorized into three major areas. These categories are: general merchandise, apparel, and furniture. In other words, retailers are engaged in the selling of finished goods; they get the goods from the manufacturers and they sell to the end users (consumers).

Retail goods can also be categorized into durable goods and non – durable goods. Durable goods are goods such electronics, computers and accessories, furniture, and other large appliances et al and non – durable goods are good such as food, toiletries, drinks, beauty products, jewelry, clothing and shoes et al.

The retail industry is a major sector of the economy of the united states which generates a whooping sum of well over trillion annually from more than a million retail outlets scattered all around the United States of America.

The industry is responsible for the employment of well over 15 million people which is about 12% of the workforce of the U.S. eMarketer.com published that in 2014 alone, the retailing industry on a global scale generated a revenue of well over $22 trillion; it goes to show that the industry is indeed a very large industry.

It is a fact that an estimated two-thirds of the United States’ gross domestic product (GDP) comes from retail consumption. This is why the United States of America’s economy is measured with the yardstick of how well the retailing business is fairing in the U.S. In essence, when there is an unstable economy, purchasing power drops and it impacts the retailing industry negatively which may result in the closure of some retail stores.

In recent time, the retail landscape has seen tremendous changes in the last 20 years; it has grown from the usual mom and pop outlets to a more organized and far reaching venture. The introduction of franchise and online store makes it easier for a retailer to reach out to a larger market far beyond the areas where his physical store is located.

It is interesting to note that more retail shops; especially lager retail outlets have started to include self-serve checkout lanes in their stores. It creates shorter lines that appeal to consumers; the average customer would not want to stay longer on queue.

Over and above, the retail industry is a profitable industry and it is open to any aspiring entrepreneur to come in and establish his or her business; you can chose to start on a small scale in a street corner like the average mom and pop business or you can chose to start on a large scale with several outlets in key cities.

2. Executive Summary

People’s Choice Retail Shop is a retail shop that will be located in one of the busiest streets in Columbus, Ohio. We have been able to lease a facility that is big enough to fit into the design of the retail shop that we intend launching and the facility is located in a corner piece directly opposite the largest residential estate in Columbus, Ohio.

Our retail shop will retail a wide range of durable goods and non – durable goods at affordable prices from different brands. We retail goods such as groceries, clothes, sports equipment, beauty products, jewelry, baby stuffs, children’s toys, home furnishings and home appliances et al.

We are aware that there are several large and small retail outlets all around Columbus, which is why we spent time and resources to conduct our feasibility studies and market survey, so as to offer much more than our competitors will be offering. We have sell service options for our customers, and our outlet is well secured with the various payment options.

Much more than selling the goods and products of top brands in the manufacturing industry, our customer care is second to none in the whole of Columbus, Ohio. We know that our customers are the reason why we are in business, and that is why we will go the extra mile to get them satisfied when they visit our retail shop and also to become our loyal customers and ambassadors.

People’s Choice Retail Shop will ensure that all our customers are given first class treatment whenever they visit our shop. We have a CRM software that will enable us manage a one on one relationship with our customers, no matter how large the numbers of our customers base. We will ensure that we get our customers involved in the selection of brands that will be on our racks and also when make some business decisions.

We are aware of the trend in the retail industry and we are not only going to operate a system where our customers would have to come to our shop to make purchase or whatever they want but we will also operate an online store and our customers can order goods online and they will get it delivered to their houses or any location they want us to deliver the goods to within Ohio.

People’s Choice Retail Shop is a family business that is owned by Bob Wesley and Family. Although the business is launching out with just one outlet in Columbus, Ohio, but there is a plan to open other outlets all around Ohio.

3. Our Products and Services

People’s Choice Retail Shop is in the retailing industry and we will ensure we go all the way to make available a wide range of goods and products from top manufacturing brands in the United States and other countries of the world.

We will have available in our store a wide range of durable goods and non – durable goods at affordable prices. We retail goods such as groceries, clothes, sports equipment, beauty products, jewelry, children’s toys, baby stuffs, home furnishings and home appliances et al.

4. Our Mission and Vision Statement

• Our vision is to establish a one stop retail shop in Columbus, Ohio and in other cities in Ohio.
• Our mission is to establish a retail business that will make available a wide range of goods and products from top manufacturing brands at affordable prices to the residence of Columbus, Ohio and other cities in Ohio.

Our Business Structure

People’s Choice Retail Shop do not intend to start a retail business like the usual mom and pop business around the street corner; our intention of starting a retail business is to build a standard retail outlet in Columbus, Ohio. Although our retail business might not be as big as Wal-Mart or Marcy, but will ensure that we put the right structure in place that will support the kind of growth that we have in mind while setting up the business.

We will ensure that we hire people that are qualified, honest, customer centric and are ready to work to help us build a prosperous business that will benefit all the stake holders (the owners, workforce, and customers).

As a matter of fact, profit-sharing arrangement will be made available to all our management staff and it will be based on their performance for a period of three years or more. In view of that, we have decided to hire qualified and competent hands to occupy the following positions;

• Chief Executive Officer (Owner)
• Store Manager

Merchandize Manager

Sales and Marketing Manager

Information Technologist

• Accountants / Cashiers

5. Job Roles and Responsibilities

Chief Executive Officer – CEO:

• Responsible for providing direction for the business
• Creates, communicates, and implements the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
• Responsible for fixing prices and signing business deals
• Responsible for recruitment
• Responsible for payment of salaries
• Responsible for signing checks and documents on behalf of the company
• Evaluates the success of the organization

Store Manager:

• Responsible for managing the daily activities in the restaurant
• Ensures that the store facility is in tip top shape and conducive enough to welcome customers
• Interfaces with third – party providers (vendors)
• Controls the sales floor inventory
• Ensures that goods and products are properly arranged
• Supervises the entire sales staff and workforce
• Any other duty as assigned by the CEO
• Manages vendor relations, market visits, and the ongoing education and development of the organizations’ buying teams
• Helps to ensure consistent quality of goods and products on our rack
• Responsible for the purchase of goods and products for the organizations
• Responsible for planning sales, monitoring inventory, selecting the merchandise, and writing and pricing orders to vendors
• Ensures that the organization operates within stipulated budget.
• Manages external research and coordinate all the internal sources of information to retain the organizations’ best customers and attract new ones
• Models demographic information and analyze the volumes of transactional data generated by customer purchases
• Manages the organization website
• Handles ecommerce aspect of the business
• Responsible for installing and maintenance of computer software and hardware for the organization
• Manage logistics and supply chain software, Web servers, e-commerce software and POS (point of sale) systems
• Manages the organization’s CCTV
• Handles any other technological and IT related duties.

Accountant / Cashier:

• Receives payments on behalf of the organization
• Issues receipt to customers
• Prepares financial report at the end of every working week
• Handles all financial transaction on behalf of the company
• Interfaces with our bankers
• Responsible for payment of tax, levies and utility bills
• Any other duty as assigned by the CEO / store manager
• Responsible for cleaning the store facility at all times
• Ensures that toiletries and supplies don’t run out of stock
• Cleans both the interior and exterior of the store facility
• Any other duty as assigned by the restaurant manager,

6. SWOT Analysis

Our intention of starting just one outlet of our retail store in Columbus, Ohio is to test run the business for a period of 2 to 5 years to know if we will invest more money, expand the business and then open other outlets all over Ohio. We are quite aware that there are several retail stores all over Columbus and even in the same location where we intend locating ours, which is why we are following the due process of establishing a business.

We know that if a proper SWOT analysis is conducted for our business, we will be able to position our business to maximize our strength, leverage on the opportunities that will be available to us, mitigate our risks and be welled equipped to confront our threats.

People’s Choice Retail Store employed the services of an expert HR and Business Analyst with bias in retailing to help us conduct a thorough SWOT analysis and to help us create a Business model that will help us achieve our business goals and objectives. This is the summary of the SWOT analysis that was conducted for People’s Choice Retail Store;

Our location, the business model we will be operating on (physical store and online store), varieties of payment options, wide range of products and our excellent customer service culture will definitely count as a strong strength for People’s Choice Retail Store.

A major weakness that may count against us is the fact that we are a new retail outlet and we don’t have the financial capacity to compete with multi – billion dollars retail outlets like Wal-Mart and co when it comes to retailing at a rock bottom prices for all their goods.

• Opportunities:

The fact that we are going to be operating our retail store in one of the busiest streets in Columbus, Ohio, provides us with unlimited opportunities to sell our goods to a large number of people. We have been able to conduct thorough feasibility studies and market survey and we know what our potential clients will be looking for when they visit our retail outlets; we are well positioned to take on the opportunities that will come our way.

Just like any other business, one of the major threats that we are likely going to face is economic downturn. It is a fact that economic downturn affects purchasing power. Another threat that may likely confront us is the arrival of a new retail outlet in same location where ours is located.

7. MARKET ANALYSIS

• Market Trends

Retailing business has been in existence for as long as humans started trading goods, but one thing is certain, the retailing industry is still evolving. The introduction of technology and subsequently online retail store has indeed helped in reshaping the industry.

It is now a common phenomenon for retail outlets to leverage on technology to effectively predict consumer demand patterns and to strategically position their shop to meet their needs; in essence, the use of technology help retailers to maximize supply chain efficiencies. No doubt data collected from customers goes a long way to help retail shops serve them better.

Another common trend in the retailing industry is the pricing system. Aside from having varieties of products in a store, one of the easiest ways for retail stores to sell the goods on their racks as fast as they can and keep re – stocking is to ensure that the prices of their goods are a bit lower than what is obtainable elsewhere. For example; it is common to see items with prices in this format; $3.99, $99 and $199 et al as against $4, $100 and $200.

Retailers also engage in massive clearance sales and discount sales to attract customers. It is a strategy that helps them welcome new customers and also reinforce the loyalty of old customers.

8. Our Target Market

Perhaps the retailing industry has the widest range of customers; everybody on planet earth has one or more things that they would need in a retail shop. It is difficult to find people around who don’t patronize retail shops.

In view of that, we have positioned our retail store to service the residence of Columbus, Ohio and every other location our retail stores will be located all over Ohio. We have conducted our market research and we have ideas of what our target market would be expecting from us. We are in business to retail a wide range of products to the following groups of people;

• Corporate Executives
• Business People
• About to wed couples
• Expectant Mothers
• Sports Men and Women

Our Competitive Advantage

People’s Choice Retail Store is launching a standard retail shop that will indeed become the preferred choice of residence of Columbus, Ohio. Our retail store is located in a corner piece property on a busy road directly opposite one of the largest residential estates in Columbus, Ohio. We have enough parking space that can accommodate well over 100 cars per time.

One thing is certain; we will ensure that we have a wide range of products available in our store at all times. It will be difficult for customers to visit our store and not see the product that they are looking for. One of our business goal is to make People’s Choice Retail Store a one stop shop. Our excellent customer service culture, online store, various payment options and highly secured facility will serve as a competitive advantage for us.

9. SALES AND MARKETING STRATEGY

• Sources of Income

People’s Choice Retail Shop is in business to retail a wide range of products to the residence of Columbus, Ohio. In essence, our source of income will be the retailing of a wide range of durable goods and non – durable goods at affordable prices. We will retail goods such as groceries, clothes, sports equipment, beauty products, jewelry, children’s toys, baby stuff, home furnishings and home appliances et al.

10. Sales Forecast

It is important to state that our sales forecast is based on the data gathered during our feasibility studies, market survey and also some of the assumptions readily available on the field. One thing is common with retailing business, the larger a retail store the larger the numbers of customers that will patronize them.

Although we may not be as large as Wal-Mart, but we will ensure that within our capacity we make available a wide range of goods from different manufacturing brands in our retail outlet. Below are the sales projections that we were able to come up with for the first three years of operations;

• First Year-: $200,000
• Second Year-: $450,000
• Third Year-: $700,000

N.B : This projection is done based on what is obtainable in the industry and with the assumption that there won’t be any major economic meltdown and natural disasters within the period stated above. Please note that the above projection might be lower and at the same time it might be higher.

• Marketing Strategy and Sales Strategy

Before choosing a location for People’s Choice Retail Store, we conducted a thorough market survey and feasibility studies in order for us to be able to be able to penetrate the available market and become the preferred choice for residence of Columbus, Ohio. We have a detailed information and data that we were able to utilize to structure our business to attract the numbers of customers we want to attract per time.

We hired experts who have good understanding of the retail industry to help us develop marketing strategies that will help us achieve our business goal of winning a larger percentage of the available market in Columbus, Ohio. In order to continue to be in business and grow, we must continue to sell the products that are available in our store which is why we will go all out to empower or sales and marketing team to deliver.

In summary, People’s Choice Retail Store will adopt the following sales and marketing approach to win customers over;

• Introduce our business by sending introductory letters to residence, business owners and organizations
• Promptness in bidding for contracts
• Advertise our business in community based newspapers, local TV and radio stations
• List our business on yellow pages ads
• Leverage on the internet to promote our business
• Direct marketing
• Word of mouth marketing (referrals)

11. Publicity and Advertising Strategy

Despite the fact that our retail store is well located, we will still go ahead to intensify publicity for the business. We are going to explore all available means to promote our retail store. People’s Choice Retail Store has a long term plan of opening outlets in various locations all around Ohio which is why we will deliberately build our brand to be well accepted in Columbus before venturing out.

As a matter of fact, our publicity and advertising strategy is not solely for winning customers over but to effectively communicate our brand. Here are the platforms we intend leveraging on to promote and advertise People’s Choice Retail Store;

• Place adverts on both print (community based newspapers and magazines) and electronic media platforms
• Sponsor relevant community programs
• Leverage on the internet and social media platforms like; Instagram, Facebook , twitter, et al to promote our brand
• Install our Bill Boards on strategic locations all around Columbus, Ohio
• Engage in road show from time to time
• Distribute our fliers and handbills in target areas
• Position our Flexi Banners at strategic positions in the location where our retail store is located.

12. Our Pricing Strategy

Pricing is one of the key factors that give leverage to retail stores, it is normal for consumers to go to places (retail outlets) where they can goods at cheaper price which is why big player in the retail industry like Wal-Mart will attract loads of consumers. Products in their store are tagged with the cheapest price you can get anywhere in the United States.

We know we don’t have the capacity to compete with Wal-Mart or any other big retail store, but we will ensure that the prices of all the products that are available in our store are competitive with what is obtainable amongst retail stores within our level.

• Payment Options

Our payment policy is all inclusive because we are quite aware that different people prefer different payment options as it suits them. Here are the payment options that will be available in every of our outlets;

• Payment by cash
• Payment via Point of Sale (POS) Machine
• Payment via online bank transfer (online payment portal)
• Payment via Mobile money

In view of the above, we have chosen banking platforms that will help us achieve our payment plans without any itches.

13. Startup Expenditure (Budget)

This is the key areas where we will spend our start – up capital;

• The Total Fee for Registering the Business in Ohio – $750.
• Legal expenses for obtaining licenses and permits as well as the accounting services (software, P.O.S machines and other software) – $1,300.
• Marketing promotion expenses for the grand opening of People’s Choice Retail Store in the amount of $3,500 and as well as flyer printing (2,000 flyers at $0.04 per copy) for the total amount of $3,580.
• Cost for hiring Consultant – $2,500 .
• Insurance (general liability, workers’ compensation and property casualty) coverage at a total premium – $2,400.
• Cost for payment of rent for 12 month at $1.76 per square feet in the total amount of $105,600.
• Cost for Shop remodeling (construction of racks and shelves) – $20,000.
• Other start-up expenses including stationery ($500) and phone and utility deposits ($2,500).
• Operational cost for the first 3 months (salaries of employees, payments of bills et al) – $60,000
• The cost for Start-up inventory (stocking with a wide range of products) – $100,000
• Storage hardware (bins, rack, shelves, food case) – $3,720
• Cost for serving area equipment (plates, glasses, flatware) – $3,000
• Cost for store equipment (cash register, security, ventilation, signage) – $13,750
• Cost of purchase and installation of CCTVs: $10,000
• The cost for the purchase of furniture and gadgets (Computers, Printers, Telephone, TVs, Sound System, tables and chairs et al): $4,000 .
• The cost of Launching a Website: $600
• The cost for our opening party: $7,000
• Miscellaneous: $10,000

We would need an estimate of $500,000 to successfully set up our retail store in Columbus, Ohio. Please note that this amount includes the salaries of all the staff for the first month of operation.

Generating Funding / Startup Capital for People’s Choice Retail Store

People’s Choice Retail Store is a private business that is solely owned and financed by Bob Wesley and family. They do not intend to welcome any external business partner which is why he has decided to restrict the sourcing of the start – up capital to 3 major sources. These are the areas we intend generating our start – up capital;

• Generate part of the start – up capital from personal savings
• Source for soft loans from family members and friends
• Apply for loan from my Bank

N.B: We have been able to generate about $200,000 ( Personal savings $150,000 and soft loan from family members $50,000 ) and we are at the final stages of obtaining a loan facility of $300,000 from our bank. All the papers and document have been signed and submitted, the loan has been approved and any moment from now our account will be credited with the amount.

14. Sustainability and Expansion Strategy

The future of a business lies in the numbers of loyal customers that they have the capacity and competence of the employees, their investment strategy and the business structure. If any of these factors is missing from a business (company), then it won’t be too long before the business close shop.

People’s Choice Retail Store will ensure that all the factors listed above are reinforced on a regular basis and also we will engage in continuous capacity building of our workforce. As a matter of fact, profit-sharing arrangement will be made available to all our management staff and it will be based on their performance for a period of three years or more.

We will make sure that the right foundation, structures and processes are put in place to ensure that staff welfare is well taken of. Our company’s corporate culture is designed to drive our business to greater heights and training and re – training of our workforce is at the top burner.

Check List / Milestone

• Business Name Availability Check:>Completed
• Business Registration: Completed
• Opening of Corporate Bank Accounts: Completed
• Securing Point of Sales (POS) Machines: Completed
• Opening Mobile Money Accounts: Completed
• Opening Online Payment Platforms: Completed
• Application and Obtaining Tax Payer’s ID: In Progress
• Application for business license and permit: Completed
• Purchase of Insurance for the Business: Completed
• Leasing of facility and remodeling the shop: In Progress
• Conducting Feasibility Studies: Completed
• Generating capital from family members: Completed
• Applications for Loan from the bank: In Progress
• writing of business plan: Completed
• Drafting of Employee’s Handbook: Completed
• Drafting of Contract Documents and other relevant Legal Documents: In Progress
• Design of The Company’s Logo: Completed
• Graphic Designs and Printing of Packaging Marketing / Promotional Materials: In Progress
• Recruitment of employees: In Progress
• Purchase of the Needed furniture, racks, shelves, computers, electronic appliances, office appliances and CCTV: In progress
• Creating Official Website for the Company: In Progress
• Creating Awareness for the business both online and around the community: In Progress
• Health and Safety and Fire Safety Arrangement (License): Secured
• Opening party / launching party planning: In Progress
• Compilation of our list of products that will be available in our store: Completed
• Establishing business relationship with vendors – suppliers of all our needed raw materials: In Progress

More on Wholesale & Retail

Starting a Business | Templates

4 Free Retail & Online Store Business Plans

Published December 13, 2019

Published Dec 13, 2019

WRITTEN BY: Blake Stockton

This article is part of a larger series on Starting a Business .

A retail business plan can help entrepreneurs analyze their business concept and explain why it will be successful. Many banks and investors like to see companies’ strategic plans before agreeing to provide funding. All business plans for retail and online stores should showcase their products and services, financial projections, and marketing strategies.

Before starting your retail or online store, it’s important to register it as a legal entity with the state in which it’s doing business. A legal business entity would protect the business owner’s personal finances if a lawsuit were to ever occur against the business. Rocket Lawyer is an online legal service that assists small business owners with the paperwork needed for legal entity registration. Register your business with Rocket Lawyer for $99 plus state fees.

Visit Rocket Lawyer

Retail Business Plan Templates

We’ve included four retail business plan templates below and separated them into different types, including one for retail product-based storefronts, retail service-based storefronts, retail companies with a storefront and an online store, and retailers that run their business completely online. To understand each section of the business plan template better, we recommend you read our step-by-step business plan guide . All of the templates below include the necessary sections to obtaining funding from a bank or investor.

We’ve included template copies that are in both Microsoft Word and Google Docs. To save the Word document, click on your desired template’s link below. Once it downloads, click “File” within the document, then “Save As” to save the template to your computer.

To save the Google Doc, click your desired template’s link below. Copy all of the words in the document, open a new Google Doc on your account, and paste in the template. The new template will automatically save to your Google Doc account.

Product-based Retail Storefront

Word / Google Doc

Retailers with Storefront And Online Business

Service-based Retail Storefront

Online Only Retail Store

How Retail Business Plan Templates Work

These retail and online business plan templates walk you through how to create a plan for your business. They all come with questions in each section and subsection to spark creative thinking and provide direction.

It’s important to note that some businesses will have information that fits into all of the template categories. For example, a bakery can sell products in person and online in addition to providing a service with educational classes to aspiring chefs. If your business happens to have diverse revenue sources like this, choose the template that applies to how the majority of your revenue is earned. For example, if the online store will only earn 1% of overall sales, you should choose the storefront-based business plan template.

Product-based Retail Storefront Template

This template is for a retail business with a storefront that primarily sells products rather than services to customers. Typically, these types of businesses have a local marketing focus. Additionally, inventory and sales staff are important topics to discuss in the business plan. Examples that fall into this business category include clothing boutiques, food businesses, and jewelry companies―essentially, any store that buys and resells items in small quantities, not in bulk like wholesalers.

Download the product retail storefront business plan in Google Doc or Microsoft Word format. PDF isn’t available, because the Table of Contents’ page titles and numbers won’t update after you add new information to the template.

Service-based Retail Storefront Business Plan Template

The service-based retail storefront template is right for anyone who primarily provides a service to its customers. This type of business has a local marketing focus. Additionally, hiring and managing quality staff are discussed in this business plan. Examples of service-based retail storefronts include massage therapist companies, nail salons, product repair, shops, and rental-based businesses.

Download the service-based retail storefront business plan in Google Doc or Microsoft Word . PDF isn’t available because the Table of Contents’ page titles and numbers won’t update when you add new information to the template.

Business Plan for Brick-and-Mortar Retailers With Online Stores

This template is for any retail business that has a storefront and is selling a product online as well. The business plan discusses ecommerce and online marketing strategy in depth. Examples of brick-and-mortar retailers with online stores include memorabilia or comic book stores in addition to shops that sell clothing, outdoor goods, and spices.

Download the retail storefront and online business plan template in Google Doc or Microsoft Word . A PDF version isn’t available, because the page titles and numbers within the Table of Contents won’t update when you add new information to the template.

Online Retailer Business Template

The online store business plan template is for retailers that primarily sell products online. The template emphasizes ecommerce, online marketing, and shipping. It’s best for niche businesses that cannot fund a storefront, such as stores that sell artisan soaps or custom items. Dropshipping businesses will also find the template useful.

Download the online retail business plan in Google Doc or Microsoft Word . A PDF version isn’t available because the Table of Content page titles and numbers won’t update when you add new information to the template.

What All Retail Business Plans Should Include

If you’ve looked at the above templates, you may have noticed that several sections are similar on all four business plans. That’s because no matter your type of business, when writing your business plan , bankers are looking for certain sections, including the Executive Summary, Company Summary, Market & Industry Analysis, Marketing Strategy, Financial Projections, and Appendix.

Executive Summary

This section is an overview of the business plan and is typically one to two pages in length. We recommend completing the executive summary last so that you know which sections are most important to emphasize and expand upon.

It’s important to make the executive summary as persuasive and compelling as possible. Interested investors often request the executive summary first to determine if they should spend time reading the rest of the plan.

Company Summary

The company summary highlights the company’s successes if already in business or why it will be a success if you have a new business. In this section, include information about what you need to purchase to start your business and how much it will cost. Additionally, briefly discuss the company’s ownership structure and its competitive advantage, which is the one big feature that gives your business an edge over competitors.

Market & Industry Analysis

In the market and industry analysis section, make your case as to why your business will be a success. Market analysis is a deep dive into research that you can use to show that there are sufficient customers who need your business. You should research the need in your local area, especially if you’re not operating online, to help prove your business can be successful. Use software like ReferenceUSA to research for free at thousands of local libraries across the United States.

For industry analysis, you need to show evidence that the industry in which you’re starting a business is growing, not shrinking. You can use a paid service like IBIS World to pull industry data. IBIS World’s industry experts update industry forecasts and data around every four months.

The marketing section is where you outline the marketing strategy for your business. The information in this section will vary depending on the type of business you own. For example, some businesses may want to showcase the quality of their interior buildout while others expand into their online marketing strategy. You may even want to discuss the high-quality materials you’ll be creating to promote the business.

Regardless of the marketing strategies you mention, we recommend including as many visual examples as possible. You may want to include one or two visual marketing materials in this section. If you have more materials to showcase or large graphics―a menu or interior rendering―place them in the Appendix ( discussed below ).

Financial Projections

The financial projections are the most important part of any business plan. Unfortunately, they are also the most difficult for business owners to create. In the financial projection section, you should predict how much revenue and expenses will flow through the business during its first three years in operation.

Calculating financial projections can be time-consuming, especially if you have a physical location because you have to research specific costs such as construction, inventory, and utilities. Software can also be a big expense. For instance, payroll tools like Gusto , accounting software like Intuit QuickBooks , cloud-based point-of-sale (POS) systems like Vend , and so on.

Additionally, it can be difficult to predict how much each product or service line will sell month-by-month over the first three years in business. Use software like Biz Miner to obtain yearly startup financials for your industry.

To organize your financial projections, you can use a free Excel workbook from the Service Corps of Retired Executives (SCORE). In the workbook, you’ll find tabs for financial statements that need to be completed, such as the Income Statement, Balance Sheet, and Profit and Loss Statement.

The appendix is optional but recommended for a business plan. This is where you will put supporting documentation for your business. Include items like marketing materials, licenses, permits, leases, purchase agreements, and illustrations.

When to Use a Template Alternative

An alternative to the more traditional retail business plan templates above is a more modern business plan called the Business Model Canvas (BMC) . The BMC is a visual business plan that can be used in a team-building exercise and completed by upper management. Additionally, you should note that if you’re pressed for time, you can complete the BMC in under an hour. The downside of the BMC is that most banks and investors won’t accept it as a business plan.

Many business owners find that creating a business plan is a daunting task. Staring at a blank screen can be intimidating. If you need an alternative to using the templates above, consider using a business plan software to walk you step-by-step through the planning process. LivePlan is an affordable and easy-to-use business plan software that provides more than 500 business plan examples from which to learn. Get started with LivePlan for only $11.66 per month.

Visit LivePlan

Bottom Line

Every retail business owner needs to go through the exercise of creating a business plan. The process helps the owner understand the strengths and potential weaknesses of their business. Use our business plan templates along with the SCORE financial projections workbook to obtain necessary funding for your retail business. You may find yourself struggling with portions of the financial projections. If so, contact an accountant for assistance or use a business plan software.

If you’re on a tight budget and need legal advice about your business, you can contact an online legal service. Rocket Lawyer provides affordable expert legal advice to business owners. Get started with a 30-minute consultation from a Rocket Lawyer attorney for $59.99.

About the Author

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Blake Stockton

Blake Stockton is a staff writer at Fit Small Business focusing on how to start brick-and-mortar and online businesses. He is a frequent guest lecturer at several undergraduate business and MBA classes at University of North Florida . Prior to joining Fit Small Business, Blake consulted with over 700 small biz owners and assisted with starting and growing their businesses.

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Retail Business Plan

Slow and steady wins the race, they said; which is also true for the retail industry. Compared to wholesale, retail is all about selling products, not in bulk but in small quantities with a higher profit margin. However, because this industry existed for a long time, it’s going to be a challenge for anyone who desires to start venturing within the industry, without any preparation! Nonetheless, to help you weave through all the commotion we have 10+ Retail Business Plan Examples ready for your use. These high-quality templates are also accompanied by an excellent guide to help you create an amazing document. Check it down now!

10+ Retail Business Plan Examples

1. retail business plan template.

• Google Docs

Size: A4, US

2. Clothing Retail Business Plan Template

3. Sports Retail Business Plan

Size: 60 KB

4. Retail Services Business Plan

Size: 112 KB

5. Retail Store Business Plan

Size: 180 KB

6. Retail Business Plan Example

Size: 415 KB

7. Retail Small Business Plan

Size: 133 KB

8. Retailer Business Plan Template

9. Retail Marketing Business Plan

10. Retail Business Plan in PDF

Size: 146 KB

11. Retail Marketing Business Plan Example

Size: 537 KB

What is a Retail Business Plan?

A retail business plan is a document that showcases the operational plan , communication plan , marketing plan , and financial plan of a startup retail business. This document is important to help people trust your venture and leadership more so you or your team can gain more financial support for the business.

What are America’s most profitable stores?

Whether we like it or not, there are always groups that can achieve more than the average. So here is the top five list of most profitable retail stores in America in 2019.

Number 1: Walmart

Walmart is number one in the list of the top retailers with the most revenue for the year 2019-2020. They are on this spot because of their $523.96 billion revenue that’s more than half of the $900 billion retail markets.

Number 2: Amazon

Jeff Bezos’ baby, Amazon, takes the second spot. The ECommerce giant gained as much as $280.5 billion for the year 2019 alone. Its command of its 150 million Amazon Prime users further boosts these numbers by ensuring that these men keep coming and will keep their $119 annual membership.

Number 3: Costco

The wholesale warehouse club Costo comes third with a staggering $149 billion in its pocket. They are also number one in the American Customer Satisfaction Index for this year. This achievement clearly shows the exceptional customer service they are doing.

Number 4: Walgreens Boots Alliance

Number four on the spot of the top retailers with the most revenue for the year 2019 is Walgreen Boots Alliance. They earned $136.87 billion for the year 2019-2020. They got this number amidst the COVID-19 pandemic, which shows their edge over other retail stores and companies.

Number 5: The Kroger Co.

The Kroger Co. is the largest supermarket by revenue and gained $122.28 billion in profits for the year 2019-2020. They are the second-largest retailer after Walmart who’s obviously sitting at the top.

How to Create a Retail Business Plan

Starting a business can be difficult at times, especially if you are venturing into an industry filled with business giants that you can only look up to. However, with persistence, hope, and an excellent retail business plan what could go wrong? Noting! You will be firm in your strategic movements because you already perceived your future endeavors and plans! Listed below are the steps you can take to create your retail business plan.

Step 1: Create an Executive Summary

Executive Summaries are important to any business plan. Why? Because they are that icing in the cake or the cream in your frappe. They make your business plan more agreeable and tempting. How can they do this? You might want to ask. Simple. Written in the executive summary are the summaries of all your parts. In this way, investors can already understand the whole concept while not having read the whole business plan.

Step 2: Goals and Target Market

The target market of a retail store may vary. A boutique focuses more on clothing, textile, and fashion. However, you cannot expect the same way in other retail stores and that’s why you should specify your target market. In this way, people can easily analyze if your business is viable or not.

Step 3: Include  Your Company Profile

Your business team tells more about the business. Although you should never judge other people easily, whether you like it or not the quality of your team matters. That’s why if you want to gain more financial assistance, you should make sure that you provide a fitting company profile . If you are planning to start a cosmetic retail store and the people in your management are all computer engineers, then you’ll find it hard for people to believe. That’s why you should tell people that they can trust you by providing a good company profile.

Step 4: Marketing, and Finance

This is basic. People want to learn about your business because they want to earn. That’s why you should include an excellent marketing plan in your business plan. In this way, people can think for themselves if your plan can work or not. Another thing that you should put in your document is the financial plan . In this way, people can check its contents and they can decide which strategic need they can support that will increase the success rate of your retail store.

Is the retail business profitable?

Yes. Retail business is profitable. As mentioned earlier, the total revenue of the US retail industry amidst the COVID-19 pandemic is a staggering $900 billion. Although this only showcases a page compared to the pages in the list, you can already deduce the possibility of you earning in this industry, as well.

Is a supermarket a retail store?

Technically, yes. Supermarkets are large retail stores, as you can still buy items in small quantities. Thus it acts as a retail store. After all, retail stores are those stores that provide goods or products to the end-user customers, and supermarkets do this while also acting as a wholesale store.

What are the types of retail?

The types of retailers are listed below: 1. Convenience Retailer 2. Internet/Mobile Retailer 3. Warehouse Retailers 4. Discount Retailer 5. Specialty/Outlet Retailers 6. Department Stores 7. Grocery Stores and Supermarkets

The retail industry is a never-ending booming industry. It grows when others wither and expands when it’s time to expand. That’s why it is important for you to have a business plan before venturing within. However, once you have an excellent brand even marketing fashion is not difficult; remember H&M? So, start with an outline or a template for now, and tomorrow the world.

Text prompt

• Instructive
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Create a study plan for final exams in high school

Develop a project timeline for a middle school science fair.

Sample Grocery Store Business Plan

Writing a business plan is a crucial step in starting a grocery store. Not only does it provide structure and guidance for the future, but it also helps to create funding opportunities and attract potential investors. For aspiring grocery store owners, having access to a sample grocery store business plan can be especially helpful in providing direction and gaining insight into how to draft their own grocery store business plan.

Download our Ultimate Grocery Store Business Plan Template

Having a thorough business plan in place is critical for any successful grocery store venture. It will serve as the foundation for your operations, setting out the goals and objectives that will help guide your decisions and actions. A well-written business plan can give you clarity on realistic financial projections and help you secure financing from lenders or investors. A grocery store business plan example can be a great resource to draw upon when creating your own plan, making sure that all the key components are included in your document.

The grocery store business plan sample below will give you an idea of what one should look like. It is not as comprehensive and successful in raising capital for your grocery store as Growthink’s Ultimate Grocery Store Business Plan Template , but it can help you write a grocery store business plan of your own.

Grocery Store Business Plan Example – FreshFare Market

Table of contents, executive summary, company overview, industry analysis, customer analysis, competitive analysis, marketing plan, operations plan, management team, financial plan.

Welcome to FreshFare Market, located in the vibrant community of Milwaukee, WI. As a newly opened local grocery store, we are dedicated to bridging the gap in the market by providing a diverse selection of high-quality grocery options. Our product lineup, including fresh produce, dairy, canned and packaged goods, meat, seafood, and bakery items, is curated to ensure that every visit is a delightful discovery. Positioned in the heart of Milwaukee, our store is more than just a shopping destination; it’s a place where community and quality converge, offering a unique shopping experience that goes beyond the ordinary.

Our confidence in the success of FreshFare Market is built on the solid foundation of our founder’s extensive experience in grocery store management. This expertise, coupled with our commitment to superior quality across our product ranges, sets us apart from our competition. We believe in the non-negotiable importance of quality, variety, and freshness, which is evident in everything we do. Since our inception on January 6, 2024, we have made significant strides, including the creation of our brand identity and securing an ideal location, positioning us to become a staple in our community and offer an unparalleled grocery shopping experience.

The U.S. Grocery Store industry is a robust market, with a valuation of over $700 billion and expected growth of 1-2% annually. This growth is fueled by population increases, higher disposable incomes, and shifting consumer preferences towards healthier and more convenient food options. FreshFare Market, serving Milwaukee, WI, is perfectly poised to capitalize on these trends. Our focus on fresh, locally-sourced, and organic products aligns with consumer demand, positioning us to carve out a significant niche in the competitive grocery industry and capture a substantial market share in Milwaukee.

FreshFare Market targets Milwaukee residents who prioritize convenience, quality, and a broad selection of fresh food options. Our offerings cater to families, health-conscious individuals, and those with busy lifestyles seeking quick, nutritious meal solutions. Additionally, we appeal to eco-conscious consumers by providing organic, locally sourced, and sustainable products. Our commitment to sustainability and local partnerships resonates with these customers, further solidifying our market position. Food enthusiasts and culinary adventurers also form a significant part of our customer base, drawn to our diverse international and specialty food selections.

FreshFare Market faces competition from Woodman’s Market, Metro Market, and Fresh Thyme Market. Woodman’s Market, with its vast product selection and competitive pricing, appeals to budget-conscious shoppers but lacks e-commerce options. Metro Market targets mid to high-end consumers with a focus on quality and customer experience but has higher price points and limited locations. Fresh Thyme Market specializes in natural and organic products at competitive prices, catering to health-conscious consumers but faces challenges due to a narrower product range and intensifying competition. Our competitive advantage lies in our commitment to quality, variety, freshness, superior customer service, and our partnerships with local farmers and producers, enabling us to offer unique, fresh, and nutritious options that support the local economy.

FreshFare Market distinguishes itself through a commitment to quality, freshness, and competitive pricing across a wide range of products, from fresh produce to bakery items. By focusing on the culinary needs and preferences of our customers, and offering products like competitively priced fresh produce, a variety of dairy items, and premium meat and seafood, we ensure a delightful shopping experience. Our promotional strategy combines online visibility through social media, email marketing, SEO, and PPC advertising with community engagement through events and partnerships. These efforts, along with in-store promotions and loyalty programs, aim to attract and retain customers, making FreshFare Market a preferred destination in Milwaukee.

To ensure FreshFare Market’s success, our operational strategy includes meticulous inventory management, daily quality control checks, strong supplier relationships, exceptional customer service, and maintaining a clean, organized store environment. We prioritize checkout efficiency and leverage technology to enhance the shopping experience. Our focus extends to effective financial management, employee training, and compliance with regulations. Upcoming milestones include securing a prime location, obtaining necessary permits, building out the store, establishing vendor relationships, hiring staff, and implementing a robust marketing strategy to reach our revenue goals and establish a strong community presence.

Logan Baker, our President, brings invaluable experience and a proven track record in grocery store management to FreshFare Market. His expertise in operations, growth strategies, and customer satisfaction, combined with a strategic vision for quality and community-oriented business, positions FreshFare Market for success. Logan’s leadership is instrumental in guiding our team towards achieving our mission of offering high-quality, fresh products while fostering a sustainable business model.

Welcome to FreshFare Market, a new Grocery Store that has recently opened its doors to the vibrant community of Milwaukee, WI. As a local grocery store, we strive to fill a crucial gap in our community by providing high-quality grocery options where there are none. Our commitment is to bring a unique shopping experience to our customers, offering them a wide range of products that cater to their diverse needs and preferences.

At FreshFare Market, our product lineup is carefully curated to ensure that every visit to our store is a delightful discovery of flavors and quality. Our shelves are stocked with the freshest produce, ensuring that fruits and vegetables are at their peak of flavor and nutrition. Dairy enthusiasts will find a wide variety of products to choose from, including artisan cheeses and organic milk. Our canned and packaged goods section offers convenience without compromising on quality, ensuring that you have access to wholesome ingredients for your meals. Meat and seafood lovers will be pleased with our selection, featuring cuts that range from everyday staples to gourmet options. And let’s not forget our bakery, where the aroma of freshly baked bread and pastries fills the air, tempting you with their warmth and flavor.

Located in the heart of Milwaukee, WI, FreshFare Market is perfectly positioned to serve the residents of this great city. Our location is not just a place to shop; it’s a space where community and quality meet, creating a shopping experience that goes beyond the ordinary.

Our confidence in the success of FreshFare Market is grounded in solid foundations. The expertise of our founder, who has a proven track record of running a successful grocery store, is our cornerstone. This experience, combined with our commitment to offering superior fresh produce, dairy products, canned goods, meat, seafood, and bakery items, sets us apart from the competition. We believe that quality, variety, and freshness are non-negotiable, and this belief is at the heart of everything we do.

Since our inception on January 6, 2024, FreshFare Market has achieved significant milestones as a Limited Liability Company. Our journey began with the creation of our company name and the design of our logo, symbols of our brand’s identity and promise. Finding the perfect location was a crucial step in bringing FreshFare Market to life, ensuring we are where our customers need us the most. These accomplishments are just the beginning of our journey to become a staple in our community, providing an unparalleled grocery shopping experience.

The Grocery Store industry in the United States is a significant and thriving market, with an estimated size of over $700 billion. This industry encompasses a wide range of businesses, from large chain supermarkets to small independent grocers, all working together to meet the diverse needs of consumers across the country.

Market research indicates that the Grocery Store industry is expected to continue growing in the coming years, with a projected annual growth rate of around 1-2%. This growth is driven by factors such as population growth, rising disposable incomes, and changing consumer preferences towards healthier and more convenient food options.

These trends bode well for FreshFare Market, a new Grocery Store serving customers in Milwaukee, WI. As consumers increasingly prioritize fresh, locally-sourced, and organic products, FreshFare Market is well-positioned to meet these demands and carve out a successful niche in the competitive grocery industry. By offering a diverse selection of high-quality products and a focus on customer service, FreshFare Market has the potential to capture a significant share of the growing market in Milwaukee.

Below is a description of our target customers and their core needs.

Target Customers

FreshFare Market will target local residents as its primary customer base, focusing on those who value convenience, quality, and a wide range of fresh food options. The store will tailor its product offerings to meet the needs and preferences of local families, health-conscious individuals, and those with busy lifestyles looking for quick and nutritious meal solutions. This approach will ensure that FreshFare Market becomes a go-to destination for groceries within the Milwaukee area.

Moreover, FreshFare Market will also cater to the growing segment of eco-conscious consumers. This group is increasingly looking for organic, locally sourced, and sustainable products, which FreshFare Market will offer in abundance. The store’s commitment to sustainability and supporting local farmers and producers will resonate well with these customers, further solidifying its position in the market.

In addition to these segments, FreshFare Market will attract food enthusiasts and culinary adventurers. By providing a diverse range of international and specialty foods, the store will become a haven for those looking to explore new cuisines and ingredients. FreshFare Market’s emphasis on quality, freshness, and variety will make it an attractive shopping destination for anyone looking to elevate their cooking and eating experiences.

Customer Needs

FreshFare Market caters to residents who prioritize access to high-quality fresh produce, ensuring a constant supply of fruits and vegetables that meet their expectations for freshness and flavor. Customers can also find a wide variety of dairy products that complement their health and dietary preferences, enhancing their daily nutrition intake. The convenience of having all these essential food items under one roof significantly simplifies shopping routines.

In addition to fresh produce and dairy, FreshFare Market addresses the need for premium canned goods, meat, seafood, and bakery items. Shoppers expect to find a range of meat and seafood options that are both fresh and sustainably sourced, catering to the tastes and ethical considerations of the community. The bakery section promises an assortment of bread and pastries baked daily, appealing to those who cherish the taste of freshly baked goods.

Furthermore, FreshFare Market understands the importance of convenience and strives to create a shopping experience that is both efficient and enjoyable. Customers appreciate the ease with which they can access a diverse selection of food products, meeting their needs for quality and variety in their diet. By focusing on these areas, FreshFare Market fulfills the fundamental requirements of its customers, ensuring they leave satisfied with their purchases.

FreshFare Market’s competitors include the following companies:

Woodman’s Market

Woodman’s Market offers a wide range of products, including groceries, specialty foods, and household essentials. Their price points are competitive, often appealing to budget-conscious shoppers looking for deals on bulk purchases. Woodman’s Market reports substantial revenues, benefiting from their large store formats and extensive selection.

They operate multiple locations, primarily in Wisconsin and Illinois, serving a broad customer base. The geographical spread of their stores ensures they cater to both urban and suburban shoppers. Key strengths of Woodman’s Market include their vast product selection and self-service model, which keeps costs low and prices competitive.

However, their weaknesses lie in the limited presence outside the Midwest and a lack of e-commerce options, which restricts their reach and convenience for some customers.

Metro Market

Metro Market provides a curated selection of groceries, fresh produce, and premium products, with a focus on quality over quantity. Their price points are slightly higher, targeting mid to high-end consumers looking for specialty items and a premium shopping experience. The revenues of Metro Market are strong, supported by their focus on high-quality products and services.

Located predominantly in urban and affluent suburban areas of Wisconsin, Metro Market caters to a discerning customer base. The geographic focus allows them to tailor their product offerings to the preferences of local communities. One of Metro Market’s key strengths is their emphasis on customer experience, including high-quality products and superior service.

However, their higher price points and limited number of locations can be seen as weaknesses, potentially alienating price-sensitive shoppers and limiting their market reach.

Fresh Thyme Market

Fresh Thyme Market specializes in natural and organic products, including groceries, health foods, and dietary supplements. Their pricing strategy is competitive, aimed at making healthy and organic products accessible to a wider audience. The company has seen growing revenues, reflecting an increasing consumer interest in healthy and sustainable living.

With locations across the Midwest, Fresh Thyme Market serves a niche but growing segment of health-conscious consumers. Their stores are typically found in both urban and suburban areas, accessible to a diverse range of customers. A key strength of Fresh Thyme Market is their commitment to health and sustainability, which resonates well with their target customer base.

However, a potential weakness is their narrower product range compared to traditional supermarkets, which may limit their appeal to some shoppers. Additionally, the competitive landscape of natural and organic foods is intensifying, challenging Fresh Thyme Market to continuously innovate and differentiate.

Competitive Advantages

At FreshFare Market, we pride ourselves on offering an unparalleled shopping experience that sets us apart from the competition. Our commitment to providing customers with superior fresh produce, dairy products, canned goods, meat, seafood, and bakery items is at the core of our business. We understand that quality is paramount when it comes to food, and that’s why we meticulously select our products to ensure they meet the highest standards. Our partnerships with local farmers and producers allow us to offer fresh, flavorful, and nutritious options that our customers can trust. This dedication to quality not only enhances the taste and nutritional value of our products but also supports the local economy.

Beyond our exceptional product range, another competitive advantage we have is our focus on customer service. We believe that shopping for groceries should be an enjoyable and convenient experience. Our stores are designed with the customer in mind, ensuring easy navigation and a pleasant shopping atmosphere. Our staff is knowledgeable, friendly, and always ready to help, whether it’s by offering recommendations or assisting with special requests. Additionally, we leverage technology to streamline the shopping process, offering online ordering and efficient home delivery options. These efforts collectively contribute to a superior shopping experience, fostering customer loyalty and setting FreshFare Market apart in the competitive grocery store landscape in Milwaukee.

Our marketing plan, included below, details our products/services, pricing and promotions plan.

Products and Services

FreshFare Market stands out in the community by offering a wide variety of high-quality groceries and food products to meet the daily needs of its customers. The store prides itself on providing a welcoming shopping environment, complemented by a diverse selection of products ranging from fresh produce to bakery items. By focusing on quality, freshness, and competitive pricing, FreshFare Market caters to the culinary needs and preferences of its customers.

Among the key offerings, fresh produce takes center stage. Customers can expect to find a vibrant selection of fruits and vegetables, sourced from local farmers whenever possible, ensuring peak freshness and support for the local economy. Prices for fresh produce are competitive, with average prices ranging from $0.99 to $3.99 per pound, depending on the type of produce and seasonality.

Dairy products are another essential category at FreshFare Market. The store offers a wide array of dairy items, including milk, cheese, yogurt, and butter, catering to various dietary preferences such as organic, lactose-free, and plant-based alternatives. Prices for dairy products are reasonable, with milk starting at $2.99 per gallon, cheese ranging from $3.99 to $7.99 per pound, and yogurt priced at around $0.99 to $3.99 per package.

Canned and packaged goods are indispensable for pantry stocking, and FreshFare Market ensures its shelves are well-stocked with a diverse selection. From soups and sauces to grains and pastas, customers can find everything they need for quick meals or culinary experiments. Average prices in this category range from $0.99 for basic canned goods to $4.99 for specialty or organic items.

For those looking for premium meat and seafood, FreshFare Market offers a carefully selected range of fresh and frozen options. Whether it’s locally sourced beef, free-range chicken, or sustainably caught fish, customers can expect high quality at fair prices. Average prices for meat and seafood vary, with chicken starting at $1.99 per pound, beef at $3.99 per pound, and seafood starting at $5.99 per pound.

Last but not least, the bakery section at FreshFare Market is a haven for those with a sweet tooth or in search of freshly baked breads. From artisanal breads to pastries and cakes, all bakery items are made with the finest ingredients. Prices are attractive, with breads starting at $2.99 each and pastries and cakes ranging from $0.99 to $14.99, depending on the size and complexity.

FreshFare Market is committed to offering its customers not just groceries, but a delightful shopping experience that combines quality, variety, and value. With its focus on fresh, quality products at competitive prices, the store is poised to become a favorite destination for food enthusiasts and daily shoppers alike.

Promotions Plan

FreshFare Market employs a dynamic blend of promotional methods to attract customers, ensuring a robust presence both online and in the local Milwaukee community. Understanding the importance of digital visibility, the store invests heavily in online marketing strategies. Through targeted social media campaigns on platforms like Facebook, Instagram, and Twitter, FreshFare Market engages with potential customers by showcasing daily deals, fresh produce arrivals, and exclusive online offers. Email marketing also plays a crucial role, as the store sends out weekly newsletters containing recipes, health tips, and coupons to encourage frequent visits.

Moreover, FreshFare Market will leverage Search Engine Optimization (SEO) to ensure that when local customers search for grocery stores in Milwaukee, FreshFare Market appears at the top of search results. The store’s website will be optimized with relevant keywords, engaging content, and a user-friendly layout to enhance the online shopping experience. Additionally, pay-per-click (PPC) advertising will be utilized to drive more traffic to the website, particularly during promotions and new product launches.

Beyond the digital realm, FreshFare Market will implement several community engagement strategies. Partnering with local businesses and community organizations for cross-promotion events will help to increase brand awareness and foster a sense of community. The store will also host weekly events, such as cooking demonstrations and health seminars, to attract customers to the store and provide them with added value. In-store promotions, such as loyalty programs and seasonal discounts, will incentivize repeat visits and help build a loyal customer base.

To further differentiate itself, FreshFare Market will leverage local media outlets for coverage of its grand opening and special events. Engaging with local influencers and bloggers to review the store and share their experiences on social media will also amplify its reach and attract a wider audience.

In conclusion, FreshFare Market will utilize a comprehensive mix of online marketing, community engagement, and local media outreach to attract customers in Milwaukee. By focusing on creating a strong digital presence, engaging with the community, and providing exceptional value through in-store experiences and promotions, FreshFare Market expects to become a beloved grocery destination in the Milwaukee area.

Our Operations Plan details:

• The key day-to-day processes that our business performs to serve our customers
• The key business milestones that our company expects to accomplish as we grow

Key Operational Processes

To ensure the success of FreshFare Market, there are several key day-to-day operational processes that we will perform.

• Inventory Management: Keep a continuous and accurate check on inventory to ensure shelves are well-stocked without overstocking. Use inventory management software to monitor stock levels, forecast demand, and place timely orders with suppliers.
• Quality Control Checks: Conduct daily quality control checks on all produce and perishable goods to ensure they meet health and quality standards. Remove any items that do not meet these standards from the shelves.
• Supplier Coordination: Maintain strong relationships with suppliers to ensure timely deliveries and resolve any supply issues promptly. Negotiate terms to ensure the best quality products at the most favorable prices.
• Customer Service: Train staff to provide exceptional customer service, including assistance in locating products, answering questions, and handling complaints effectively. Offer services such as home delivery or online shopping to enhance customer convenience.
• Cleanliness and Organization: Ensure the store, including aisles, shelves, and checkout areas, are clean and well-organized at all times. Follow a daily cleaning schedule and ensure employees are aware of their responsibilities.
• Checkout Efficiency: Keep checkout lines moving smoothly by having an adequate number of cashiers available during peak hours. Utilize technology such as self-checkout stations to reduce wait times.
• Marketing and Promotions: Implement daily marketing efforts to attract new customers and retain existing ones. This can include social media posts, email newsletters, in-store promotions, and loyalty programs.
• Financial Management: Monitor daily sales, expenses, and cash flow to ensure the store operates within its budget. Regularly review financial reports to identify trends and areas for improvement.
• Employee Management: Schedule staff efficiently to cover all necessary operations without overstaffing. Provide ongoing training and performance feedback to ensure high levels of staff competence and morale.
• Compliance: Ensure compliance with all local, state, and federal regulations related to food safety, labor laws, and health standards. Conduct regular audits to identify and rectify any potential compliance issues.

FreshFare Market expects to complete the following milestones in the coming months in order to ensure its success:

• Securing a Prime Location: Identify and secure a lease for a storefront in a high-traffic area in Milwaukee, WI, that is accessible to our target demographic. This location should also have ample parking and be in a neighborhood with a need for a grocery store.
• Obtaining Permits and Licenses: Successfully navigate Milwaukee’s regulatory environment to obtain all necessary permits and licenses required to operate a grocery store. This includes health department approvals, business licenses, and any other local permits needed for construction and operation.
• Building Out the Store: Complete the interior and exterior build-out of the store to meet the needs of a modern grocery shopping experience. This includes shelving, checkout counters, refrigeration units, and any specialty areas like a deli or bakery. The build-out should also consider customer flow and ensure a layout conducive to a pleasant shopping experience.
• Sourcing Products and Establishing Vendor Relationships: Establish relationships with suppliers and vendors to secure a consistent and diverse supply of products. This includes both national brands and local products to differentiate FreshFare Market from competitors. Negotiate pricing to ensure competitiveness and profitability.
• Hiring and Training Staff: Recruit and hire a team of employees who are passionate about providing excellent customer service. Implement a training program that emphasizes product knowledge, customer service skills, and operational efficiency to ensure a high level of service from day one.
• Launching Our Grocery Store: Officially open FreshFare Market to the public with a well-coordinated launch event that garners media attention and attracts customers. This includes marketing efforts such as social media campaigns, local advertising, and community engagement initiatives to build excitement and awareness.
• Implementing an Effective Marketing Strategy: After opening, continuously engage customers through targeted marketing efforts. This includes loyalty programs, weekly specials, and community events to keep FreshFare Market top-of-mind and drive repeat business.
• Monitoring and Adjusting Operations: Regularly review operational data, customer feedback, and financial reports to identify areas for improvement. Adjust product offerings, pricing, and operational procedures as necessary to better serve customers and improve profitability.
• Reaching $15,000/Month in Revenue: Achieve the milestone of generating $15,000 in monthly revenue. This will require effective inventory management, marketing, and customer service to build a steady base of loyal customers and attract new ones.
• Establishing a Local Presence and Community Engagement: Become an integral part of the Milwaukee community by participating in local events, sponsoring community initiatives, and engaging with local issues. Building a strong community presence will create loyal customers and differentiate FreshFare Market from national chains.

Our management team has the experience and expertise to successfully execute on our business plan.

Logan Baker, President

Logan Baker, President, brings a wealth of experience and a track record of success to FreshFare Market. With a background in grocery store management, Logan has demonstrated a profound ability to oversee operations, implement effective strategies for growth, and ensure customer satisfaction. His previous role as a grocery store manager equipped him with the necessary skills to navigate the complexities of the retail food industry. Under Logan’s leadership, his prior ventures have seen significant improvements in efficiency, profitability, and customer engagement. His strategic vision for FreshFare Market is centered on offering high-quality, fresh produce and products to customers while fostering a sustainable and community-oriented business model. Logan’s extensive experience and successful past in the grocery sector make him uniquely qualified to lead FreshFare Market towards lasting success.

To achieve our growth objectives, FreshFare Market requires $282,000 in funding. These funds will be allocated towards capital investments such as location buildout, equipment, and furniture, as well as non-capital investments including working capital, initial rent, staff salaries for the first three months, marketing, supplies, and insurance. This strategic investment will enable us to establish FreshFare Market as a key player in the Milwaukee grocery market, fulfilling our commitment to quality, freshness, and community engagement.

Financial Statements

Balance sheet.

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Income Statement

[insert income statement]

Cash Flow Statement

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Nature's Candy

Executive summary executive summary is a brief introduction to your business plan. it describes your business, the problem that it solves, your target market, and financial highlights.">, opportunity.

The modern world brings knowledge about the human body and the convenience of having things sent to one’s home. Why should that only be an option for people with more income? We will make sure that everyone has the option of health and convenience. 

Nature’s Candy’s mission is to provide the finest in natural supplements using the Internet to lower the consumer’s cost.  We exist to attract and maintain customers.  When we adhere to this maxim, everything else will fall into place.  Our services will exceed the expectations of our customers.  

The nutritional supplement market is a semi-mature market characterized by high-growth rates, medium barriers to entry, and a few large competitors.  Despite the competition in the market, many companies have reported annual growth levels of 30%.  The market leaders are as follows:

• GNC (General Nutritional Companies, Inc.): This company is a nationwide specialty retailer of vitamins, minerals, and sports nutrition supplements.  With over 3,000 stores, GNC generated $1.19 billion in 2000.
• Nature’s Sunshine Products, Inc.: Nature’s manufactures and markets a variety of health supplements.  This multi-level marketing company had 2000 revenues of approximately $370 million.
• Rexall Sundown, Inc.: Rexall develops, manufactures, markets and sells vitamins, nutritional supplements, and consumer health products through retailers, independent distributors, and mail order.  Rexall had 2000 revenues of approximately $370 million.
• International Vitamin Company, Inc.: IVC manufactures, packages, sells, and distributes private label vitamins and nutritional supplements to drug stores, supermarkets and health food stores.  IVC had revenues of $107 million in 2000.

The primary channels of distribution in this market are:

• Mass market retailers (Fred Meyer, Rite Aide).
• Direct Sales organizations.
• Health Food Stores (GNC).
• Mail order catalogs and the Internet.

Competition

Within the mass market retailer channel, the three main primary vitamin and supplement product categories are national brands, broad-line brands, and private label brands.  The national and broad line brands consist of 60% of the domestic market, which the private label brands account for the remaining 40% of the market.

Expectations

In the next three years Nature’s Candy intends to create an icon e-commerce brand through laser-focused marketing and will grow and eventually make a profit by the second year 

Financial Highlights by Year

Financing needed.

We will be starting with $80,000 from founders: 

Quack $45,000

Stewart $35,000

Problem & Solution

Problem worth solving, our solution, target market, market size & segments.

The market for vitamins and nutritional supplements has grown to over $6.5 billion annually. Herbal sales alone are growing by 20% per year.  This market is lead by the aging Baby Boomer who is concerned with his/her mortality.  Also, there has been a paradigm shift of perception of nutritional supplements.  Homeopathic and naturopathic products are seen as normal.  In addition, positive medical results from major studies have further legitimized these products.

4.1 Market Segmentation

A significant trend in America, and abroad, is that people are taking a more proactive interest in their health.  This is exemplified by the increase of health clubs and health club memberships.  People are looking to avoid invasive surgery and powerful pharmaceuticals. People are taking an active role in the maintenance of their health and practicing preventive medicine.  Naturopathic medicine promotes the diagnosis, treatment, and prevention of human disorders through the use of non-invasive, non-pharmaceutical products and practices.  In 1993, the United Stated government recognized this trend when it established the Office of Alternative Medicine.

Besides the general development of naturopathic medicine, the aging of the American population is a significant trend driving the use of naturopathic and homeopathic health supplements.  The Baby Boomers are now reaching middle age and mortality is becoming a focus.  This demographic segment, which is comprised of 80 million people, represents over 50% of our county’s discretionary income.  It is reasonable to believe that this wealthy market segment will continue to grow the sales of naturopathic products.

Another global trend is the emergence and popularity of e-commerce.  Brand-focused Web retailers that can provide quality products, customer service, information, and the intangible, emotional buy-in by the customer are becoming hugely successful.  E-commerce retailers have an advantage in that "Unlike traditional retailers, Web-based sellers are not slowed by the friction of store growth and local marketing"  (J.W. Gurley, Fortune, 1/11/98).  In addition, e-commerce companies do not have the excessive overhead of a traditional brick and mortar retailer.  As seen by the recent success of Amazon.com and Gap.com, consumers are comfortable buying online and will pay for convenience.  Experts predict Web sales to grow to $12 billion by 2003.

This enthusiasm about the Internet is not irrational but grounded in reality in light of the recent market crash of Internet retailers.  The recent Internet crash was based on too-easy access to capital invested into retailers and other dot-coms without reasonable business plans or revenue models.  Regardless of the recent fallout, the Internet is a very efficient marketing and distribution model that if done right, significantly decreases costs of serving the consumer. Nature’s Candy will harness these efficiencies and will grow intelligently unlike other .dot-coms that became dot-bombs.

Current Alternatives

National Brands Examples:  Centrum, One-A-Day. Generally do not provide a full line of vitamins or other supplements. The product formulas are conservative and generic in nature.

Broad-line Brands Examples:  Rexall Sundown, GNC’s Nature’s Fingerprint, Country Life. Full lines of produce under one brand. Manufactured by company. This is the market segment where most of the product development and innovation occurs. Stronger potencies and cutting edge ingredients. Highest price.

Private Label Products Examples:  NatureMed. Under retailer’s name. Smaller line of products than broad-line brands. Manufactured by a third party. More conservative potencies than broad line. Tend to be the cheapest.

Our Advantages

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Nature’s Candy’s other competitive edge is superior customer service.   The mantra of the customer service department is to serve the customer in any way required.  Customers that call in with problem/issues will be amazed at the amount of personal attention they receive and how quickly issues are not only resolved, but significantly improved.  This will be a powerful asset.

Keys to Success

Nature’s Candy’s keys to success are:

• Web design.
• Product quality.

Marketing & Sales

Marketing plan.

Nature’s Candy  is focused on the merging/redefined Internet marketplace.  The users will be Baby Boomers, which represent approximately 50% of the discretionary income currently in the United States.  They are looking for proactive, non-invasive, and non-pharmaceutical ways to stay healthy as they age.  Nature’s Candy can bring these people cutting-edge products coupled with convenience and service.

The long range goal of Nature’s Candy is not only to dominate the naturopathic and homeopathic supplement market, but to create an icon brand.  Initially the company will:

• Engage in Web-based marketing for the next year to generate awareness of the company and product information.  Because Internet based advertising has declined in recent quarters, the prices for advertising have consequently significantly dropped making the expenditure more cost effective.
• Engage in outdoor advertising providing general awareness to the public at large and direct individuals to the company’s website.

Nature’s Candy will process 90% of it’s sales online through a secure socket layer (SSL), an secure Internet connection.  All orders will be charged to Visa, Mastercard, or American Express.

By ensuring that the website is easy to navigate as well as simple to order from, Nature’s Candy will be ensuring that people who make it to the website will end up purchasing something.  This last point is key.  Research indicates that too many sites that are not easy or intuitive lose customers who migrate through the site, often putting products in their basket, yet leave without purchasing anything.

Nature’s Candy will market and sell private label (manufactured by a company that places the retailer’s name on the packaging) naturopathic homeopathic dietary supplements to individual consumers via the Internet.  These products will include ginseng, ginkoba, and various antioxidants.  After year one additional products will be offered.

Milestones & Metrics

Milestones table, key metrics.

Our key Metrics are

• # of views on the website 
• # of visitors 
• # of tweets and retweets 
• # of returning customers 
• inventory turnover 
• customer favorite products 

Ownership & Structure

Nature’s Candy is a privately held Oregon corporation.  Quack Vendor will be the majority owner.  The company intends to recruit a sophisticated team of owner board members. The board members will be granted shares of stock to provide an incentive for their performance on the board.

Management Team

Quack Vendor, president and founder.  Quack worked for Arthur Andersen until qualifying for his CPA credential.  He left Arthur Andersen to become operations manager at Nautilus Footwear, a niche footwear start-up.  His duties included general office management, finance manager, and jack-of-all-trades.  Quack has gained useful insight into the supplemental industry through in-depth conversations with his father, a naturopathic physician.  He received his BS from the University of Oregon.

Stewart Wachit, technology officer.  Stew worked at Imagina for two years where he specialized in C++ and HTML/XML programming.  Stewart left Imagina to become a Web database developer at Systems Management Incorporated, specializing in ColdFusion and JSP.  He received his BS from the University of Pittsburgh.

There are important gaps as follows:

• Customer service representative/manager.
• Distribution/warehouse manager.
• Advisory board.

Personnel Table

Financial plan investor-ready personnel plan .">, key assumptions.

Our Key Assumptions: 

• The new trend is people are focusing on their health 
• Vitamins help prolong health 
• People need price accessible Vitamins 

Revenue by Month

Expenses by month, net profit (or loss) by year, use of funds.

Nature’s Candy will incur the following start-up costs

Legal$1,000

Stationery etc.$200

Web Development$10,000

TOTAL START-UP EXPENSES$ 11,200

Sources of Funds

We will be getting $80,000: 

Quack$45,000

Stewart$35,000

Projected Profit & Loss

Projected balance sheet, projected cash flow statement.

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Executive Summary of a Convenience Store: Template & Example

• May 13, 2024
• Business Plan , Executive Summary

A convenience store business plan needs a straightforward executive summary . This part of your plan is the first thing investors and partners see, and it should clearly outline what your convenience store is all about. It’s where you explain what makes your convenience store different and worth investing in.

We recommend using a two-slide PowerPoint format for this summary. The first slide should cover the basics of your business and the market you’re entering. Here, you detail your convenience store’s products, location, and what sets you apart from others. The second slide focuses on your management team and your financial plans, highlighting the people behind the business and how you expect the convenience store to grow financially.

This simple, two-slide approach ensures that your executive summary is easy to follow and covers all the essential points about your convenience store business.

Convenience Store Business Plan

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Convenience Store Executive Summary: Page 1

Business Overview

Provide a brief introduction to your convenience store, including its name, prime location, the concept behind your product selections, and your operational approach.

Highlight what distinguishes your store, such as your focus on local or organic products, an emphasis on customer convenience, or a unique store layout that enhances the shopping experience. Your unique value proposition (UVP) should be clear and enticing, demonstrating the specific advantages your store offers to customers.

Example: “Quick Stop Essentials,” located at the heart of Downtown Commerce District at [Address], offers a comprehensive selection of snacks, beverages, groceries, and household items, with a special emphasis on organic and locally sourced products. Our store is optimized for convenience, featuring a streamlined layout, fast checkout processes, and a customer-friendly environment, setting us apart in a dynamic marketplace.

Market Overview

Discuss the size and growth of the convenience store industry, local market dynamics, consumer trends, and the competitive landscape . Address the growing consumer demand for convenience, the interest in healthier options, and how your store is positioned to meet these needs.

Example: The convenience store sector, with a valuation exceeding $900 billion, is expanding steadily, fueled by consumer demand for quick and easy shopping solutions. “Quick Stop Essentials” is strategically placed in a bustling urban area, known for its high foot traffic and diverse demographic. Despite the presence of several competitors, our dedication to providing a wide range of products, including healthier, organic options, positions us for success in a market that values convenience and quality.

Convenience Store Executive Summary: Page 2

Management Team

Introduce the key management team members, showcasing the expertise and leadership driving your convenience store.

Example: “Quick Stop Essentials” is spearheaded by founders Jane Doe and John Smith. Jane, with her deep retail management background, is responsible for the store’s strategic direction and financial health. John, known for his operational and marketing acumen, handles the day-to-day store management, inventory optimization, and customer engagement initiatives. Together, they bring a wealth of experience and a dynamic approach to the convenience store business, steering it towards its ambitious objectives.

Financial Plan

Outline your financial goals and projections, including revenue targets and profit margins, to present a solid financial outlook for your convenience store.

Example: “Quick Stop Essentials” aims to achieve $12.7 million in annual revenue by 2028, with a 12% profit margin. Our financial strategy includes expanding our product offerings, enhancing customer service, and leveraging targeted marketing campaigns to boost brand awareness and customer retention, ensuring steady growth and a strong presence in the competitive convenience store market.

Privacy Overview

Keep your inventories balanced at every level of the supply chain completely autonomously and meet your demand needs stress-free.

• Demand forecasting
• Automatic replenishment
• Fresh inventory
• Promotion management
• Multiechelon allocation
• Seasonality & trends

Take complete charge of your merchandising process from planning to execution and automate your planogram generation.

• End-to-end merchandising process
• Floor space planning
• Micro space management
• Store specifics planograms
• Autoplanogram generation
• In depth analytics

Create an assortment strategy, manage, and optimize it with the help of an AI-assistant and deep analytics.

Enhance your revenue, profitability, and market presence by building robust customer relationships.

Experience substantial cost reductions and unparalleled efficiency in logistics management.

Excel in margin and revenue growth through assortment planning, inventory optimization, merchandising management and trade promotion forecasting.

• Grocery & Supermarkets
• Convenience stores
• Liquor stores
• DIY & Building Materials
• Health&Beauty

Assume control over fluctuating assortments and volatile demand disturbances to promote efficiency enhancements across end-to-end operation.

• CPG manufactures
• Distributors
• Wholesalers
• CASE STUDIES
• Leadership team
• Security compliance
• Assortment performance
• Customer loyalty
• Retail store layout design and planning

Retail store layout design and planning: What, How & Why

• May 15, 2024

Head of customer success

A good retail store layout is the main visual result of planning and one of the keys to the success of the entire retail management strategy. Its quality, attractiveness, and convenience directly affect atmospherics and customer experience. That in turn enhances loyalty, the average check, and many other things that ultimately shape retail business performance.

In this article, we will explore different types of store layouts, their advantages and disadvantages, where to start, and what data and tools to use. Together with modern store space planning software , this is your guide to creating appealing and profitable shop layout ideas.

The importance of a retail store floor plan

The "why" of thorough retail space planning is the easiest to address. Psychology and experience have taught us two important things. First, about 60–65% of people perceive information and the world around them better through visual channels. Second, merchandise displays are both the endpoint of the entire goods journey from manufacturers to buyers and—just as importantly—a part of the brand image.

Therefore, visual merchandising and retail store floor plans at the macro level play a key role in driving customer experience.

Retail store layout design and planning: how to start

The more thoroughly you map out the idea of your retail stores, the more rationally you will allocate resources and get your investments back. Like any other business process, store design in retail business should be based on data. 

At the initial stage of store planning, several crucial factors should be considered:

• The available commercial space 

Take a close look at the future sales floor. What architectural and spatial features are there? Are there any bottlenecks?

• Products and their assortment

A store layout that is suitable for a branded boutique will not work for a grocery store. The need to create brand zones or sell goods from different product categories dictates its requirements for zoning and product neighborhood.

Consider commercial and auxiliary equipment. If the assortment of your store requires specific display units (e.g., freezers) or separate testing areas, you should take this into account at the initial stage.

•  Your customers 

Who are your consumers: innovators or conservatives? Young people or families with children? People of average income or upscale customers? Do they need and welcome advice or do they prefer to make their own choices? Do they run into the store for a minute to grab something specific, or do they take a long time when choosing what to put in their shopping cart?

Customer flow: its impact on a store layout design and sales

Watch out for the number of people entering and passing through your store, as well as their routes and other features (delays in certain areas, search for the necessary goods, behavior in the checkout area, etc.) You can analyze the traffic flow: 

• by observing the number of people entering the store;
• by reviewing surveillance camera footage (if available);
• analyzing purchase data about the location of goods and categories;
• using heat maps that show more and less effective areas of your store in terms of customer behavior.

Your goal is to make the experience at your store and the shopping process as pleasant and comfortable for customers as possible. Using various space management techniques helps to direct the traffic flow in a way that encourages customers to buy as much as possible, even if they don't plan to.

With LEAFIO AI data-driven solution for store space planning 

Key zones and spots in retail floor plan

Regardless of industry, type, and assortment, there are several zones in every retail location, and by identifying them at the macro-space stage, you will have more maneuvering room for implementing new ideas.

• Upon entering the store, your customers find themselves in the so-called decompression zone – the space of the first steps (3–5 or more, depending on the available space) . This is the zone of first contact, wide overview, and orientation in the store, which almost all customers pass through on "autopilot." Therefore, high and constant demand goods, as well as new and promotional offers, should not be placed in this area: they risk being unnoticed.
• The display cases with the best-selling products –should be located as far in the store as possible, so that the customer notices and buys other things on the way to them.
• The checkout area : the merchandise near the cash register is intended to drive impulse purchases.

Types of store layouts: options, advantages and disadvantages

There are different store layouts in retail, so take a look at the following classification.

Grid retail store layout

This is the most common and simplest retail store floor plan, which is based on maximizing the facings of goods. The grid consists of long aisles with shelving on both sides, where the main product range is displayed. Promotional displays and impulse goods are placed at the ends of the rows.

Modern grid variants often have reduced row lengths and/or long rows broken into several segments, which improves the overview of the store, but on the other hand, that also adds chaos to the flow of customers.

Herringbone store layout

It is essentially a type of grid for sales areas with a limited area and is used where it is necessary to place a maximum of items in a minimum of space. Therefore, it is often found in warehouse stores, hardware stores, and small DIY markets.

Diagonal store layout

This other variant of the "grid" is for stores with limited space. In this case, the aisles are arranged at an angle. This makes it easier to move around the store and access goods, which speeds up the selection and the way to the checkout.

Racetrack or loop layout

As a type of forced path store layout, the racetrack layout is designed to lead customers along a circular route, serving as the main corridor through the store.

Straight store layout

Similar to the main aisles in markets. It provides a good overview of the entire store space, thus inviting customers to the back of the store, where the most popular products can be placed. Placement strategy, zoning, and navigation are very important here.

Angular store layout 

It involves the use of separate display cases, shelves, and signs for different categories or groups of goods to emphasize their features. Therefore, this option is suitable and used in premium stores.

Boutique or shop-in-shop store design

Named for its prevalence in planning small stores within shopping malls, it exemplifies free store design in retail, employing zoning through light, transparent walls, fancy displays and fixtures, and other visual merchandising elements.

Free-flow retail store floor plan

It implies the absence of any conventions and templates for store layout ideas. The main thing is not to forget to rely on analytics.

In conclusion 

There is no one layout that would be one hundred percent right or wrong, most effective, etc., for a particular type of store. Our advice is to experiment, mix, and combine several types of layouts. Use your imagination and come up with your own unique shop layout ideas.

Innovative space management software such as LEAFIO Shelf Efficiency will help you develop a successful store layout strategy. The solution will even cut short the time needed to launch new stores if you are planning an expansion. The system already contains templates, typical equipment, displays, and fixtures for quickly creating and editing retail store floor plans. Just take a look at what Plum Market has achieved with the solution:

The implementation of the LEAFIO Shelf Efficiency solution  dramatically boosted Plum Market's store openings . With over 14,000 SKUs, the supermarket was fully prepared for launch in just 4.5 days, a remarkable improvement from the typical 14+ days. This enhancement became possible due to comprehensive floor plans and planograms accessible within the system.  

Don't hesitate to get in touch with our experts to book a consultation and get on board with what the successful market leaders are doing now.

Have a question?

Have inquiries about retail automation or optimization? Talk to our expert for solutions!

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