problem solving questionnaire pdf

Problem-Solving Style Questionnaire

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About Problem-Solving Style Questionnaire

Author details.

Thomas Cassidy and Christopher Long Parker

(I still confuse between above two. Some Resources mention 1st one and some on second one. Hope as researcher you can help to verify this)

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Background/Description

The Problem-Solving Style Questionnaire (PSSQ) is a self -report questionnaire that measures four dimensions of problem-solving style: sensing, intuitive, feeling, and thinking. It was developed by Thomas Cassidy and Christopher Long in 1996, based on Carl Jung ’s theory of psychological types.

The PSSQ is a widely used instrument for assessing problem-solving style in a variety of settings, including educational institutions, workplaces, and counseling offices. It has been shown to be a reliable and valid measure of problem-solving style, and it has been used in numerous research studies to investigate the relationship between problem-solving style and other variables, such as academic achievement , job performance, and mental health.

The PSSQ is a relatively short instrument, consisting of 20 items with five items for each dimension. Respondents rate each item on a five-point Likert scale, from 1 (strongly disagree) to 5 (strongly agree). The scores for each dimension are then summed to create a total score for that dimension.

The following is a brief interpretation of the four PSSQ dimensions:

• Sensing: People with a high sensing problem-solving style prefer to learn through concrete experiences and focus on practical details. They may also be good at hands-on tasks and troubleshooting problems.
• Intuitive: People with a high intuitive problem-solving style prefer to learn through abstract concepts and theories and focus on the big picture. They may also be good at thinking creatively and coming up with new ideas.
• Feeling: People with a high feeling problem-solving style prefer to make decisions based on personal values and emotions. They may also be good at empathizing with others and considering their needs .
• Thinking: People with a high thinking problem-solving style prefer to make decisions based on logic and objective reasoning. They may also be good at analyzing information and identifying patterns and trends.

It is important to note that everyone has a unique combination of problem-solving styles. There is no one “best” problem-solving style. The best way to solve a problem is to use the style that is most effective for the specific situation.

The PSSQ can be used in a variety of ways. It can be used to help individuals understand their own problem-solving style and to develop strategies for improving their problem-solving skills. It can also be used to identify individuals who may need additional support in problem-solving.

For example, a student who has a high intuitive problem-solving style may benefit from learning how to break down complex problems into smaller steps. A student who has a high sensing problem-solving style may benefit from learning how to see the big picture and generate ideas.

The PSSQ can also be used in the workplace to help employees understand their own problem-solving style and to develop teams with a variety of problem-solving styles. This can lead to more effective problem-solving and better decision-making.

Administration, Scoring and Interpretation

The Problem-Solving Style Questionnaire (PSSQ) can be administered in a variety of settings, including educational institutions, workplaces, and counseling offices. It is a relatively short instrument, so it can be administered individually or in groups.

To administer the PSSQ, simply provide respondents with a copy of the questionnaire and instruct them to read each item carefully and rate it on a five-point Likert scale, from 1 (strongly disagree) to 5 (strongly agree). Once respondents have completed the questionnaire, collect the questionnaires and score them.

To score the PSSQ, simply sum the responses to the five items for each dimension. The total score for each dimension ranges from 5 to 25. Higher scores indicate a stronger preference for that problem-solving style.

Here are some additional tips for administering the PSSQ:

• Provide respondents with a quiet and comfortable place to complete the questionnaire.
• Allow respondents enough time to complete the questionnaire without feeling rushed.
• Be sure to answer any questions that respondents may have about the questionnaire.
• Once respondents have completed the questionnaire, thank them for their time.

Reliability and Validity

The Problem-Solving Style Questionnaire (PSSQ) has been shown to be a reliable and valid measure of problem-solving style.

Reliability refers to the consistency of a measure. A reliable measure is one that produces similar results when administered to the same people at different times.

Validity refers to the accuracy of a measure. A valid measure is one that measures what it is intended to measure.

The PSSQ has been shown to be reliable in a number of studies. For example, Cassidy and Long (1996) reported that the PSSQ had a Cronbach’s alpha of .77, which is considered to be a good level of reliability .

The PSSQ has also been shown to be valid in a number of studies. For example, Cassidy and Long (1996) found that the PSSQ scores were correlated with other measures of problem-solving style, such as the Myers-Briggs Type Indicator (MBTI).

In addition, the PSSQ has been used in a number of research studies to investigate the relationship between problem-solving style and other variables, such as academic achievement , job performance, and mental health. The results of these studies suggest that the PSSQ is a valid measure of problem-solving style.

Available Versions

Ghodrati, M., Bavandian, L., Moghaddam, M. M., & Attaran, A. (2014). On the relationship between problem-solving trait and the performance on C-test.  Theory and practice in language studies ,  4 (5), 1093-1100.

Khan, M. J., Younas, T., & Ashraf, S. (2016). Problem Solving Styles as Predictor of Life Satisfaction Among University Students.  Pakistan Journal of Psychological Research ,  31 (1).

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Frequently asked questions.

What is the Problem-Solving Style Questionnaire (PSSQ)? The PSSQ is a self -report questionnaire that measures four dimensions of problem-solving style: sensing, intuitive, feeling, and thinking.

What are the four dimensions of problem-solving style measured by the PSSQ? The four dimensions of problem-solving style measured by the PSSQ are: Sensing, Intuitive, Feeling, and Thinking.

How is the Problem-Solving Style Questionnaire scored? The PSSQ is scored by summing the responses to the five items for each dimension. The total score for each dimension ranges from 5 to 25. Higher scores indicate a stronger preference for that problem-solving style.

What are the benefits of using the Problem-Solving Style Questionnaire? The PSSQ can be used to help individuals and teams understand their problem-solving styles and develop strategies for improving their problem-solving skills. It can also be used to identify individuals who may need additional support in problem-solving.

Is the PSSQ a reliable and valid measure of problem-solving style? Yes, the PSSQ has been shown to be a reliable and valid measure of problem-solving style. It has been used in a number of research studies to investigate the relationship between problem-solving style and other variables, such as academic achievement , job performance, and mental health.

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Top 20 Problem Solving Interview Questions (Example Answers Included)

Mike Simpson 0 Comments

By Mike Simpson

When candidates prepare for interviews, they usually focus on highlighting their leadership, communication, teamwork, and similar crucial soft skills . However, not everyone gets ready for problem-solving interview questions. And that can be a big mistake.

Problem-solving is relevant to nearly any job on the planet. Yes, it’s more prevalent in certain industries, but it’s helpful almost everywhere.

Regardless of the role you want to land, you may be asked to provide problem-solving examples or describe how you would deal with specific situations. That’s why being ready to showcase your problem-solving skills is so vital.

If you aren’t sure who to tackle problem-solving questions, don’t worry, we have your back. Come with us as we explore this exciting part of the interview process, as well as some problem-solving interview questions and example answers.

What Is Problem-Solving?

When you’re trying to land a position, there’s a good chance you’ll face some problem-solving interview questions. But what exactly is problem-solving? And why is it so important to hiring managers?

Well, the good folks at Merriam-Webster define problem-solving as “the process or act of finding a solution to a problem.” While that may seem like common sense, there’s a critical part to that definition that should catch your eye.

What part is that? The word “process.”

In the end, problem-solving is an activity. It’s your ability to take appropriate steps to find answers, determine how to proceed, or otherwise overcome the challenge.

Being great at it usually means having a range of helpful problem-solving skills and traits. Research, diligence, patience, attention-to-detail , collaboration… they can all play a role. So can analytical thinking , creativity, and open-mindedness.

But why do hiring managers worry about your problem-solving skills? Well, mainly, because every job comes with its fair share of problems.

While problem-solving is relevant to scientific, technical, legal, medical, and a whole slew of other careers. It helps you overcome challenges and deal with the unexpected. It plays a role in troubleshooting and innovation. That’s why it matters to hiring managers.

How to Answer Problem-Solving Interview Questions

Okay, before we get to our examples, let’s take a quick second to talk about strategy. Knowing how to answer problem-solving interview questions is crucial. Why? Because the hiring manager might ask you something that you don’t anticipate.

Problem-solving interview questions are all about seeing how you think. As a result, they can be a bit… unconventional.

These aren’t your run-of-the-mill job interview questions . Instead, they are tricky behavioral interview questions . After all, the goal is to find out how you approach problem-solving, so most are going to feature scenarios, brainteasers, or something similar.

So, having a great strategy means knowing how to deal with behavioral questions. Luckily, there are a couple of tools that can help.

First, when it comes to the classic approach to behavioral interview questions, look no further than the STAR Method . With the STAR method, you learn how to turn your answers into captivating stories. This makes your responses tons more engaging, ensuring you keep the hiring manager’s attention from beginning to end.

Now, should you stop with the STAR Method? Of course not. If you want to take your answers to the next level, spend some time with the Tailoring Method , too.

With the Tailoring Method, it’s all about relevance. So, if you get a chance to choose an example that demonstrates your problem-solving skills, this is really the way to go.

We also wanted to let you know that we created an amazing free cheat sheet that will give you word-for-word answers for some of the toughest interview questions you are going to face in your upcoming interview. After all, hiring managers will often ask you more generalized interview questions!

Click below to get your free PDF now:

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Top 3 Problem-Solving-Based Interview Questions

Alright, here is what you’ve been waiting for: the problem-solving questions and sample answers.

While many questions in this category are job-specific, these tend to apply to nearly any job. That means there’s a good chance you’ll come across them at some point in your career, making them a great starting point when you’re practicing for an interview.

So, let’s dive in, shall we? Here’s a look at the top three problem-solving interview questions and example responses.

1. Can you tell me about a time when you had to solve a challenging problem?

In the land of problem-solving questions, this one might be your best-case scenario. It lets you choose your own problem-solving examples to highlight, putting you in complete control.

When you choose an example, go with one that is relevant to what you’ll face in the role. The closer the match, the better the answer is in the eyes of the hiring manager.

EXAMPLE ANSWER:

“While working as a mobile telecom support specialist for a large organization, we had to transition our MDM service from one vendor to another within 45 days. This personally physically handling 500 devices within the agency. Devices had to be gathered from the headquarters and satellite offices, which were located all across the state, something that was challenging even without the tight deadline. I approached the situation by identifying the location assignment of all personnel within the organization, enabling me to estimate transit times for receiving the devices. Next, I timed out how many devices I could personally update in a day. Together, this allowed me to create a general timeline. After that, I coordinated with each location, both expressing the urgency of adhering to deadlines and scheduling bulk shipping options. While there were occasional bouts of resistance, I worked with location leaders to calm concerns and facilitate action. While performing all of the updates was daunting, my approach to organizing the event made it a success. Ultimately, the entire transition was finished five days before the deadline, exceeding the expectations of many.”

2. Describe a time where you made a mistake. What did you do to fix it?

While this might not look like it’s based on problem-solving on the surface, it actually is. When you make a mistake, it creates a challenge, one you have to work your way through. At a minimum, it’s an opportunity to highlight problem-solving skills, even if you don’t address the topic directly.

When you choose an example, you want to go with a situation where the end was positive. However, the issue still has to be significant, causing something negative to happen in the moment that you, ideally, overcame.

“When I first began in a supervisory role, I had trouble setting down my individual contributor hat. I tried to keep up with my past duties while also taking on the responsibilities of my new role. As a result, I began rushing and introduced an error into the code of the software my team was updating. The error led to a memory leak. We became aware of the issue when the performance was hindered, though we didn’t immediately know the cause. I dove back into the code, reviewing recent changes, and, ultimately, determined the issue was a mistake on my end. When I made that discovery, I took several steps. First, I let my team know that the error was mine and let them know its nature. Second, I worked with my team to correct the issue, resolving the memory leak. Finally, I took this as a lesson about delegation. I began assigning work to my team more effectively, a move that allowed me to excel as a manager and help them thrive as contributors. It was a crucial learning moment, one that I have valued every day since.”

3. If you identify a potential risk in a project, what steps do you take to prevent it?

Yes, this is also a problem-solving question. The difference is, with this one, it’s not about fixing an issue; it’s about stopping it from happening. Still, you use problem-solving skills along the way, so it falls in this question category.

If you can, use an example of a moment when you mitigated risk in the past. If you haven’t had that opportunity, approach it theoretically, discussing the steps you would take to prevent an issue from developing.

“If I identify a potential risk in a project, my first step is to assess the various factors that could lead to a poor outcome. Prevention requires analysis. Ensuring I fully understand what can trigger the undesired event creates the right foundation, allowing me to figure out how to reduce the likelihood of those events occurring. Once I have the right level of understanding, I come up with a mitigation plan. Exactly what this includes varies depending on the nature of the issue, though it usually involves various steps and checks designed to monitor the project as it progresses to spot paths that may make the problem more likely to happen. I find this approach effective as it combines knowledge and ongoing vigilance. That way, if the project begins to head into risky territory, I can correct its trajectory.”

17 More Problem-Solving-Based Interview Questions

In the world of problem-solving questions, some apply to a wide range of jobs, while others are more niche. For example, customer service reps and IT helpdesk professionals both encounter challenges, but not usually the same kind.

As a result, some of the questions in this list may be more relevant to certain careers than others. However, they all give you insights into what this kind of question looks like, making them worth reviewing.

Here are 17 more problem-solving interview questions you might face off against during your job search:

• How would you describe your problem-solving skills?
• Can you tell me about a time when you had to use creativity to deal with an obstacle?
• Describe a time when you discovered an unmet customer need while assisting a customer and found a way to meet it.
• If you were faced with an upset customer, how would you diffuse the situation?
• Tell me about a time when you had to troubleshoot a complex issue.
• Imagine you were overseeing a project and needed a particular item. You have two choices of vendors: one that can deliver on time but would be over budget, and one that’s under budget but would deliver one week later than you need it. How do you figure out which approach to use?
• Your manager wants to upgrade a tool you regularly use for your job and wants your recommendation. How do you formulate one?
• A supplier has said that an item you need for a project isn’t going to be delivered as scheduled, something that would cause your project to fall behind schedule. What do you do to try and keep the timeline on target?
• Can you share an example of a moment where you encountered a unique problem you and your colleagues had never seen before? How did you figure out what to do?
• Imagine you were scheduled to give a presentation with a colleague, and your colleague called in sick right before it was set to begin. What would you do?
• If you are given two urgent tasks from different members of the leadership team, both with the same tight deadline, how do you choose which to tackle first?
• Tell me about a time you and a colleague didn’t see eye-to-eye. How did you decide what to do?
• Describe your troubleshooting process.
• Tell me about a time where there was a problem that you weren’t able to solve. What happened?
• In your opening, what skills or traits make a person an exceptional problem-solver?
• When you face a problem that requires action, do you usually jump in or take a moment to carefully assess the situation?
• When you encounter a new problem you’ve never seen before, what is the first step that you take?

Putting It All Together

At this point, you should have a solid idea of how to approach problem-solving interview questions. Use the tips above to your advantage. That way, you can thrive during your next interview.

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Co-Founder and CEO of TheInterviewGuys.com. Mike is a job interview and career expert and the head writer at TheInterviewGuys.com. His advice and insights have been shared and featured by publications such as Forbes , Entrepreneur , CNBC and more as well as educational institutions such as the University of Michigan , Penn State , Northeastern and others. Learn more about The Interview Guys on our About Us page .

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Top 100+ SQL Interview Questions and Practice Exercises

• jobs and career
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• sql interview questions

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Review Your SQL Knowledge

Practice regularly, familiarize yourself with the testing platform, prepare for different types of questions, additional tips, explore 55+ general sql interview questions, practice, practice, practice, …, sql cheat sheet, data analysis in sql, window functions, common table expressions, advanced sql, good luck with your interview.

Are you gearing up for a SQL interview? This article is packed with over 100 SQL interview questions and practical exercises, organized by topic, to help you prepare thoroughly and approach your interview with confidence.

SQL is essential for many jobs, like data analysis, data science, software engineering, data engineering, testing, and many others. Preparing well for a SQL interview is crucial, no matter what role you're aiming for.

Searching for a new job can be really stressful, whether you're choosing to switch, have been laid off, or are looking for your first job. That's why being well-prepared is essential.

In this article, I've gathered over 100 SQL interview questions and exercises. These questions are spread across various articles published at LearnSQL.com. I have organized the articles by topic. Feel free to explore only the topics related to your specific job. I've also included tips to help you prepare for your interview.

SQL Interview Preparation Tips

Start preparing for your SQL interview well in advance. Once you're invited to an interview (Congratulations!), ask your recruiter what to expect and what is the format of the interview. For the SQL part you can usually expect coding exercises on an automated testing platform, a take-home assignment, or a whiteboard session.

The key to performing well in a SQL interview is practice. You'll likely be nervous, so the more familiar you are with SQL, the more instinctive your responses will become. Practice a variety of SQL problems so that querying becomes second nature to you.

If your interview involves using a specific coding platform, try to get comfortable with it beforehand. Many platforms offer a demo or practice session, so take advantage of this feature to familiarize yourself with the interface. This familiarity can help reduce stress and improve your performance during the actual interview.

• Coding Platform Questions: Whether during the interview or as a take-home task, make sure you understand the typical questions and problems that might appear on these platforms. Practice solving similar problems under timed conditions.
• Whiteboard Interviews: Be ready to write code in pseudocode and discuss your thought process. Focus on explaining the concepts and logic behind your solutions more than the exact syntax, which demonstrates a deeper understanding of the problem-solving process.
• Review Key SQL Concepts: Make sure you're comfortable with all fundamental SQL operations such as joins, subqueries, window functions, and aggregation. Also, review more advanced topics if the job role demands it.
• Mock Interviews: Consider doing mock interviews with friends or mentors to simulate the interview environment. This practice can help you manage time and stress effectively.
• Rest Well: Ensure you're well-rested before the interview day; a clear mind will help you think and perform better.

By incorporating these strategies into your preparation, you can approach your SQL interview with confidence and increase your chances of success.

Begin by refreshing your SQL knowledge, particularly if you haven't used it in a while. In this section we have collected some resources to assist you.

Our "SQL Basics" course is perfect for beginners or anyone needing a brief review. It covers both basic and intermediate SQL topics. In this course, you will actively write SQL code in various exercises, which will help you grow more confident in your SQL skills as you advance.

After you have refreshed the basics, check out these articles filled with SQL interview questions to help you prepare:

• Complete SQL Practice for Interviews — includes 16 SQL interview questions with practical exercises.
• 16 SQL Interview Questions for Business Analysts — SQL interview questions tailored for analysts.
• 8 Common Entry Level SQL Developer Interview Questions — great for beginners.
• Top 15 SQL Interview Questions in 2021 — a compilation of recent and relevant questions.

After refreshing your SQL skills, it’s important to keep practicing. Interviews can be stressful, and even straightforward topics can become challenging under pressure. The more you practice, the more confidently you can handle questions and problem-solving during an interview.

Here are some practice resources we recommend:

• SQL Practice track – This series includes 10 comprehensive SQL practice courses to sharpen your skills, perfect for those looking for hands-on practice. Key courses in this track include:
• SQL Practice Set – Provides a range of exercises across various SQL topics and databases.
• SQL Practice: A Store – Specifically designed for data analysts, this course offers practical SQL tasks using a database from an online store.
• SQL Practice: Blog & Traffic Data – Perfect for marketers and data analysts, this course focuses on analyzing traffic data from a pet store blog.

You can find many SQL practice materials and premium resources in Your Guide to SQL Practice at LearnSQL.com .

Lastly, we recommend our SQL Basics Cheat Sheet . It is a quick reference guide that covers basic SQL syntax. Keep it handy as you review your SQL knowledge and practice your skills.

Explore 50+ Specific SQL Topic Interview Questions

After you have refreshed your basic SQL knowledge, you might notice certain topics that are trickier for you or more relevant to your specific job role. In this section we've compiled resources that help you prepare for interview questions on specific SQL topics.

JOINs are a fundamental SQL construction used to combine data from multiple tables. They are also an essential topic at any SQL interview.

In our article The Top 10 SQL JOIN Interview Questions with Answers we've gathered the 10 most common questions about SQL JOINs that you might encounter in interviews. For each question we give you a detailed answer that will highlight what the interviewer is looking for in each question.

If you want to practice SQL JOINs, we recommend our interactive SQL JOINs course . It focuses on exercises specifically about SQL JOINs and contains 93 practice exercises to help you get confidence in your joining skills.

Additionally, we recommend Your Complete Guide to SQL JOINs , a comprehensive article that covers the basic knowledge of SQL JOINs, with additional articles and other resources on our platform.

The GROUP BY clause, paired with aggregate functions, is fundamental in SQL for calculating statistics like counts, averages, and sums from your data. This topic is essential for any SQL interview.

Our article Top 9 SQL GROUP BY Interview Questions provides a collection of the most frequently asked interview questions about GROUP BY . Each question includes a detailed answer, making sure you're prepared to discuss these topics during an interview.

If you are looking for an intermediate-level practice of GROUP BY topics, we recommend our Creating Basic SQL Reports course. It offers 100 exercises that focus on nuances of GROUP BY that can be asked about during an interview. It’s a hands-on course where you write your own SQL queries to help you better understand the issues and commit them to memory.

Furthermore, our article GROUP BY and Aggregate Functions: A Complete Overview gives a thorough explanation of GROUP BY and aggregate functions. This comprehensive guide is an excellent resource to round out your study, ensuring you have a robust understanding of how these functions work and how they can be applied in various scenarios.

We know that many of our users work specifically in the domain of data analysis. For these users, we have prepared an article 25 SQL Interview Questions for Data Analysts , which collects common SQL interview questions that can be asked for a role of data analyst. The article covers intermediate and advanced topics, like CTEs or window functions.

Window functions are an advanced SQL topic. Window functions are particularly useful when writing complex reports in SQL. For this reason, they are essential in data analysis and will come up in any data analysis interview.

Our article Top 10 SQL Window Functions Interview Questions contains the most common interview questions you might encounter regarding window functions. Each question has a detailed answer and links to further resources to help you dive deeper into each topic.

For those looking to refresh their knowledge through practice, we recommend our specialized courses:

• Window Functions – Covers the entire syntax of SQL window functions through interactive, hands-on exercises, making it ideal for those new to window functions or needing a refresher.
• Window Functions Practice Set - Aimed at those already familiar with window functions, this course provides additional practice to help refine your skills and prepare for more complex interview questions.

Additionally, we recommend our Window Functions Cheat Sheet , a handy quick reference guide for window functions. For a more thorough review, SQL Window Functions Guide is a comprehensive article that covers the basics of window functions with links to additional resources.

Common Table Expressions, or CTEs, is another advanced topic crucial for SQL interviews. CTEs help you organize and manage long and complex queries, make writing complex reports easier, and help you query hierarchical structures through recursive queries.

Our article Top 5 SQL CTE Interview Questions compiles essential CTE-related questions you're likely to face in interviews.in an article. Each question in the article is paired with a detailed answer to help you understand what is the most important in each response.

We also recommend our interactive Recursive Queries course that covers the syntax of CTEs through practice. The course is designed to teach the syntax and use of CTEs, including recursive CTEs, through hands-on exercises.

Finally, check out these articles to help you get ready for an advanced SQL interview:

• How to Prepare for an Advanced SQL Interview
• Top 27 Advanced SQL Interview Questions with Answers
• 15 Tricky SQL Interview Questions for Experienced Users

We also suggest our Advanced SQL Practice track, which is an online series of SQL practice courses designed for advanced users.

In this article we have gathered over 100 SQL interview questions and 20 additional resources compiled here to ensure you're thoroughly prepared. To further enhance your preparation, we recommend our All Forever SQL Package . It provides access to all our current and future courses in a single purchase, making it an excellent investment for your ongoing SQL education and interview readiness.

Sign up for free at LearnSQL.com and explore our SQL courses offer . Each month, we offer one of our courses—typically a practical, hands-on course—for free . This gives you a perfect opportunity to try out our resources without any commitment and see how they can help you succeed in your SQL interview. Take advantage of these offers to boost your confidence and sharpen your SQL skills effectively.

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