Hospitality is a field where communication skill is one of the most crucial aspects to be mastered since interactions with other people occur on a daily basis for anyone who works in that area. As the hospitality field deals with not only local tourists, but also foreign tourists, English has become a highly demanded language since English is a global language. However, English that is needed in the hospitality field is not as simple as English for general communication. Some attributes are specifically needed in English for the hospitality field. Therefore, as the students should be taught English is needed in the hospitality field, English for Specific Purposes will be an appropriate English to be taught to hospitality students because as has been defined by many ESP scholars, it is designed to fulfill the needs of the students. The current study seeks to find out English needs using target-situation analysis, and present-situation analysis, a framework proposed by Hutchinson & Waters (1987), for the students in the hospitality field. The study employed a case study method. The data were collected from the thirty-four 12th grade hospitality students by distributing the questionnaire, and from a teacher and hoteliers by conducting an interview. The result of the study revealed that all basic language skills, including vocabulary knowledge and grammar, have their extent in how they are needed by hospitality students. Listening and speaking are the most needed skills as they are involved in many tasks in the hospitality field. Reading and writing is the least needed skill as there are not many tasks that involve these skills. Vocabulary and grammar are needed as a foundation for other skills. The study also found that some skills need to be improved. Students need to improve their language skills, particularly speaking and listening skills, not only to be able to face some difficult tasks in the hospitality field but also to get a job in the hospitality field. students will find some difficult tasks in the hospitality field that require their language skills to be on a higher level. This study hopefully can become a reference for teachers in designing an English course for hospitality students.
Item Type: | Thesis (S1) |
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Uncontrolled Keywords: | English for Specific Purposes (ESP), hospitality program, vocational high school, needs analysis. |
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Divisions: | |
Depositing User: | Ariel Nuresa Budhitama |
Date Deposited: | 10 Feb 2022 05:00 |
Last Modified: | 10 Feb 2022 05:00 |
URI: |
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Nuray Alagözlü
Title: An English language needs assessment of students of the medical faculty at Cumhuriyet University. Author: Nuray Kiymazarslan Alagozlii Thesis Chairperson: Dr. Phyllis L. Lim, Bilkent University, MA TEFL Program. Thesis Commitee Members: Dr. Arlene Clachar, Ms. Patricia J. Brenner, Bilkent University, MA TEFL Program. Needs assessment contributes to curriculum planning and helps teachers and syllabus designers offer more efficient services to students. Needs assessment is a very important basis for determining objectives of the curriculum and organizing its content. It is also a strategy by which problems can be focused on and recommendations concerning those problems can be made (Selvadurai & Krashinsky, 1989). English for Specific Purposes (ESP) is one of the educational areas which most benefits from needs assessment. Because ESP views the learner as central to the learning and teaching process, it takes learners' needs as a starting point in teaching language. The main...
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This research aims to identify the students’ prospective professional need in learning English writing skills, to identify the style of learning that students preferred in learning English writing skills, and to reveal the incompetent that students need to improve in writing. This study required stratification that minimizes sampling errors to zero level. In this study, the 140 students from the second grade were chosen to be the participant. The questionnaire was used to be instruments to get the responses from the students about the learning needs. This study found that students need writing sentences correctly in learning English writing. The style of learning that students needed to learn English writing skills was in a small group more than group work. The topic that students preferred in learning is the topic about health as their background school is health, nursing, and pharmacy program. Students actually needed to learn English by themselves. The idea expansion was incompet...
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Regarding to ASEAN Economic Community and also local wisdom, School of Health Sciences (STIKes) of Kepanjen, Malang has designed new mission that it will hold professional and competitive learning process to meet demands of health workers in local area, national even international. So that, it needs a way to design English for nursing course appropriate with students' needs and the latest trend. Thus, need analysis become primary key to design syllabus and materials easily. This research aims to describe the need analysis of English for specific purposes (ESP) for nursing department which focuses on target analysis and learning need. Data were collected by distributing questionnaire and also interview. Before distributing questionnaire, students in second semester was given pre-test and questionnaire to gather information from undergraduate nursing students in the second and sixth semester, diploma III nursing students in fourth semester and nursing lectures who have working experience in aboard about their experience learning English and the need of English in work place. The result of this research would be the reference to design syllabus and develop materials.
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This paper deals with the needs analysis of students of financial management and medicine. Many tertiary level students with serious academic, occupational or vocational needs for functional proficiency of English are increasingly dissatisfied with lessons, materials and methodology developed for someone else. Therefore, this approach one-size-fits-all should be abandoned. The aim of this research was to test students of financial management and medicine and find out about their needs for English. 57 students of financial management and 241 medical students (67 representative samples were used) were tested by a questionnaire which consisted of six closed-ended and one open-ended question. The results were analysed by SPSS and the conclusion was made. Students of financial management were more dissatisfied with the number of English classes. Medical English students were satisfied with the number of classes or wanted fewer classes.
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ESP (English for Specific Purposes) ensures designing courses to meet learners needs. Two vital devices of determining the needs are target needs and learning needs. The term target needs refers to what learners need to do in the target situation. It consists of three components- necessities, lacks, and wants. Learning needs are what learners need to do in order to learn. In designing an English course for the medical students, the research has focused on target needs and learning needs along with necessities, lacks, and wants. The medical students are really motivated by their subject specific texts. Most of the students suffer from the lack of adequate vocabulary. Their knowledge in the major areas of English grammar such as tense system, concept of voice, the syntax etc. is not sufficient. Their lack of the knowledge of the language is one of the prime reasons for their not being able to speak and write correctly and smoothly. A specific English language course can solve the pro...
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ika nuriyanti
To face industrialization and globalization era, everyone has to learn and master English as international language in world. For that reason, Indonesian people, especially students as the young generation who will develop this country in the future must learn and transferred the knowledge and technology that is useful for their development. Students' needs take an important role in teaching learning process. The identification of student's needs give valuable contribution to lead the teaching learning establishment to reach the goal. The importance of the realization of needs for students, as everyone knows today, there are many books about technology, science, social life, health, art, and literature are written in English. Necessities are branch of need from the demand of the target situation. It relates to the social environment. The changes in the society, the development and improvement of surrounding, require certain language skill. Thus, skills in language must be relevant to the situation. Needs are often described in terms of a linguistic deficiency, that is, as describing the difference between what a learner can presently do in a language and what a learner should be able to do. The terms needs is not as straightforward as is might appear, and hence the terms is used refer to wants, the desires, demands, expectation, motivations, lacaks, constrains, and requirement.
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Within the field of English Language Teaching (ELT), the concept of Needs Analysis (NA) plays a significant role, specifically in curriculum design and material development. NA refers to the processes involved in gathering information about the needs of a particular client group in industry or education. In this study, this concept has been practically used to gauge the English language related needs of the law undergraduates of University of Colombo, both within and outside the university. Needs Analysis Approach introduced by Brown (2009) is the fundamental methodology used in this study. Level 3 law students who follow the Proficiency Course in English (PCiE) offered by the Department of English Language Teaching (DELT), University of Colombo are focused in this NA. A mixed methodology was used in this study, where a survey and an interview were used as the main tools. Out of ninety five Level 3 students, twenty five students responded to the survey and a recently graduated lecturer participated as the respondent of the interview. The quantitative data collected from the survey and the qualitative data collected from the interview were triangulated together to enhance the reliability and validity. From the selected sample of students, reading related skills seem to be significant during their undergraduate period and mastery of English speaking was highlighted as the most required skill after graduation. Moreover, most of them felt that their speaking skills were lacking and wanted to focus more on improving spoken English. These findings were incorporated to the classroom teaching and learning process, where more English speech oriented lesson materials and activities were introduced. Addressing the ‘learning needs’ of the students, group activities were used within the classroom along with a mix of pair and individual activities as well. Nature of these student ‘needs, lacks and wants’ were substantiated by the interview respondent as well. According to her perspective, mastery of all English language skills were important. However, she focused more on improving English writing skills, which was essential both academically and professionally. Considering these notions, appropriate materials along with more writing oriented activities like paragraph writing and essay writing were incorporated within the lessons. Thus, it is evident that NA is an effective way that can be used to understand the real needs of a learning community, where the perspectives of both students and other stakeholders are accounted. In this study, this concept was practically used within the classroom context to improve the lesson materials and the lesson delivery. Moreover, it suggests that NA could be used within the larger processes of curriculum design and material development at institutional and national level as well.
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Home » What Is Needs Analysis? Definition, Steps and Tools
June 16, 2023 max 5min read.
This article covers:
Types of needs analysis, steps in a needs analysis, benefits of needs analysis, tools and techniques for needs analysis.
In our dynamic and ever-evolving world, understanding the needs of individuals, organizations, and communities has become essential for success. Enter the fascinating realm of needs analysis, a tricky process that uncovers the intricate tapestry of desires, requirements, and aspirations that drive us forward.
Needs analysis is a systematic approach akin to peering through a magnifying glass. It allows us to delve deep into what people truly crave. It goes beyond surface-level assumptions, piercing through the noise. After which, it reveals the core necessities that underpin personal growth, organizational effectiveness, and societal progress.
Needs Analysis Definition:
A needs analysis is a systematic process of determining and evaluating the requirements, gaps, and objectives of individuals, organizations, or communities. It involves gathering and analyzing information. This information will then help identify the current and desired future states and the steps required to bridge the gap between them.
Needs analysis is sometimes referred to as the gap analysis and needs assessment.
A needs analysis aims to understand the specific needs, challenges, and opportunities. These then help to develop effective strategies, interventions, or solutions to address them.
Needs analysis is crucial for evaluating employees and identifying their training requirements. It plays a significant role in bridging performance gaps. This ensures that training initiatives are effective and targeted.
User needs analysis focuses on understanding the requirements, preferences, and expectations of the end users or customers. It is about gathering and analyzing data to identify user needs, desires, and pain points . This analysis helps design products, services, or systems that meet user expectations and provide a satisfactory user experience. User needs analysis often involves surveys, interviews, user testing, and observation. All these help to gather insights directly from the users.
The system needs analysis concentrates on determining the functional and technical requirements of a system or software application. It involves examining the existing system or analyzing the business processes. This helps identify improvement areas, define system functionalities, and specify technical specifications.
The system needs analysis to help align the system with the organization’s goals and objectives. It also enhances system performance and ensures compatibility with other systems. Techniques used in system needs analysis include:
Organizational needs analysis involves assessing and understanding the needs and objectives of an organization as a whole. It aims to identify gaps between the current state and the organization’s desired state. It considers factors such as structure, resources, processes, and culture to do all that.
Organizational needs analysis helps determine:
It often involves analyzing financial data, conducting interviews with key stakeholders, and utilizing tools like SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis.
In this step, you must clearly understand the organization’s long-term and short-term business objectives. This includes identifying the strategic direction, key priorities, and goals the organization wants to achieve. Understanding these goals can align the needs analysis process with the overall business objectives.
Once you grasp the business goals, the next step is determining the specific performance outcomes or results necessary to achieve those goals. This involves identifying the knowledge, skills, competencies, or behaviors that individuals or teams need to exhibit. These contribute effectively to the organization’s success.
In this step, you evaluate the existing performance of individuals or teams against the desired performance results identified in the previous step. This may involve gathering data, conducting surveys, observations, interviews, or performance reviews to assess the current state. You can pinpoint areas where improvements are needed by identifying the performance gaps.
Based on the performance gaps identified, you can now determine appropriate solutions or interventions. These can help you to address those gaps and bridge the difference between the current and desired performance levels. This may involve the following:
Needs analysis is an iterative process. As you implement solutions, you may need to revisit the analysis. This can be to refine and adjust your approach based on feedback and new information.
Surveys and questionnaires are commonly used for conducting needs analysis. They allow researchers to gather data from many individuals. It also helps them to obtain quantitative information about their needs, preferences, and opinions.
Interviews and focus groups involve direct interaction with individuals or groups to gather qualitative data. They allow one to delve deeper into participants’ experiences, perspectives, and specific needs. This results in a more detailed analysis.
Observation involves observing individuals or groups in their natural environment. This helps them to understand their needs and behaviors. Shadowing goes further by following individuals closely and observing their activities firsthand.
Document analysis involves reviewing existing reports, policies, or records. It assists them in extracting relevant information about needs, gaps, and requirements. It helps identify patterns, trends, and areas that require improvement.
SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis is a technique that assesses an organization’s internal strengths and weaknesses. It also looks at the external opportunities and threats.
Gap analysis involves comparing current affairs with the desired state or established benchmarks.
These tools and techniques are often combined to gather comprehensive data and insights during a needs analysis process. The selection of specific tools depends on the following:
Examples of needs analysis can include:
The three major components of a needs analysis are:
Identification of Needs: Understand and pinpoint the current needs or problems.
Analysis of Needs: Assess the identified needs’ causes, patterns, and significance.
Development of Solutions: Create appropriate strategies and interventions to address the needs.
The most important part of needs analysis is accurately identifying and understanding the specific needs and requirements of the individual or group for whom the analysis is being conducted. This involves gathering comprehensive information about their current situation, desired outcomes, constraints, and challenges.
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Published on January 11, 2019 by Shona McCombes . Revised on August 15, 2023 by Eoghan Ryan.
A thesis statement is a sentence that sums up the central point of your paper or essay . It usually comes near the end of your introduction .
Your thesis will look a bit different depending on the type of essay you’re writing. But the thesis statement should always clearly state the main idea you want to get across. Everything else in your essay should relate back to this idea.
You can write your thesis statement by following four simple steps:
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What is a thesis statement, placement of the thesis statement, step 1: start with a question, step 2: write your initial answer, step 3: develop your answer, step 4: refine your thesis statement, types of thesis statements, other interesting articles, frequently asked questions about thesis statements.
A thesis statement summarizes the central points of your essay. It is a signpost telling the reader what the essay will argue and why.
The best thesis statements are:
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The thesis statement generally appears at the end of your essay introduction or research paper introduction .
The spread of the internet has had a world-changing effect, not least on the world of education. The use of the internet in academic contexts and among young people more generally is hotly debated. For many who did not grow up with this technology, its effects seem alarming and potentially harmful. This concern, while understandable, is misguided. The negatives of internet use are outweighed by its many benefits for education: the internet facilitates easier access to information, exposure to different perspectives, and a flexible learning environment for both students and teachers.
You should come up with an initial thesis, sometimes called a working thesis , early in the writing process . As soon as you’ve decided on your essay topic , you need to work out what you want to say about it—a clear thesis will give your essay direction and structure.
You might already have a question in your assignment, but if not, try to come up with your own. What would you like to find out or decide about your topic?
For example, you might ask:
After some initial research, you can formulate a tentative answer to this question. At this stage it can be simple, and it should guide the research process and writing process .
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Now you need to consider why this is your answer and how you will convince your reader to agree with you. As you read more about your topic and begin writing, your answer should get more detailed.
In your essay about the internet and education, the thesis states your position and sketches out the key arguments you’ll use to support it.
The negatives of internet use are outweighed by its many benefits for education because it facilitates easier access to information.
In your essay about braille, the thesis statement summarizes the key historical development that you’ll explain.
The invention of braille in the 19th century transformed the lives of blind people, allowing them to participate more actively in public life.
A strong thesis statement should tell the reader:
The final thesis statement doesn’t just state your position, but summarizes your overall argument or the entire topic you’re going to explain. To strengthen a weak thesis statement, it can help to consider the broader context of your topic.
These examples are more specific and show that you’ll explore your topic in depth.
Your thesis statement should match the goals of your essay, which vary depending on the type of essay you’re writing:
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A thesis statement is a sentence that sums up the central point of your paper or essay . Everything else you write should relate to this key idea.
The thesis statement is essential in any academic essay or research paper for two main reasons:
Without a clear thesis statement, an essay can end up rambling and unfocused, leaving your reader unsure of exactly what you want to say.
Follow these four steps to come up with a thesis statement :
The thesis statement should be placed at the end of your essay introduction .
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Thesis Adviser : Dr. Imelda L. An This study employed a descriptive-correlational approach to assessing the students' needs, grammatical challenges, and teachers' preferred teaching strategies. Correlational analysis was utilized to treat data concerning the teachers' preferences regarding needs analysis and teaching strategies. An
The purpose of conducting needs analysis in ESP involves collecting and. collating relevant information about a single learner ' s or a set of lear ners'. common purposes for learning English ...
When conducting needs analysis, Hutchinson and Waters (1987) suggest focusing on three subcategories which are (1) necessities referring to the language skills and knowledge students need to have in order to function effectively in a target situation; (2) wants referring to students' perceptions of what needs to be known; and (3) lacks
Needs analysis, carried out to establish the "what" and the "how" of a course, is the first stage in English for specific purposes (ESP) course development, followed by curriculum design, materials selection, methodology, assessment, and evaluation. The analysis is discussed with participants and its "reality" verified by them.
The theoretical frameworks underpinning this study are English for Specific Purposes (ESP) needs analysis and sociocultural theory. The literature has documented the foundational role of needs analysis in ESP and the core role of the learner in needs analysis (Basturkmen, Citation 2005; Brown, Citation 2016).
learning interest. Needs analysis is an essential step when setting up ESP courses and is a tool for reaching the ultimate goal of the ESP courses. In this section, researchers are going to review four parts: definition of needs, features of EPS courses, the necessity of needs analysis, and learning needs in ESP courses. English for specific
lt assessments. Keywords: Needs analysis, model, grammar learning.INTRODUCTIONNeeds analysis is an initial step conducted before developing a learning model and it aims at. finding out the current condition of learning in a particular learning context. Richards (2001) describe needs analysis as a p.
needs, including learning needs. As criteria of ESP, needs analysis serves three main purposes; first, it provides a mean of obtaining wider input into the content, design and implementation of a language program. Hutchinson & Waters (1993) make clearer distinction that needs consist of two things namely target needs and learning needs.
Thus, needs analysis is the milestone for curriculum development and material design in EAP courses in the University. Needs analysis can help in making a language program more suitable to the needs of the learners. ... Unpublished M.A. Thesis. Google Scholar. Lai, H.-Y. T. (2013). The motivation of learners of English as a foreign language ...
needs analysis of the students in English for Specific Purpose which become an alternative to know their needs in a particular situation of speech. Hopefully, the result if the research could function as the
Identify analytical thesis statements. In order to write an analysis, you want to first have a solid understanding of the thing you are analyzing. Remember, when you are analyzing as a writer, you are: Breaking down information or artifacts into component parts. Uncovering relationships among those parts.
The thesis looked at the characteristics of an ESP course, identified the steps in the process of syllabus design, outlined the general structure of syllabi and completed the key stage of syllabus design - the course participants' needs analysis, the results of which will be extremely valuable for setting course objectives and preparing ...
The current study seeks to find out English needs using target-situation analysis, and present-situation analysis, a framework proposed by Hutchinson & Waters (1987), for the students in the hospitality field. ... S1 thesis, Universitas Pendidikan Indonesia. Baca Full Text klik disini: Text S_ING_1700301_Title.pdf Download (345kB) Text
Needs Analysis can provide an insight into the beliefs, opinions and views of the learners and teachers and can help in making a language programme more attuned to the needs of the learners and ...
Students need to learn the specific purpose of English to improve their speaking and writing skills, followed by listening, reading, grammar, and vocabulary (Sari & Wirza, 2021). In addition ...
Definition and Importance of Needs Analysis (NA) Hutchinson and Waters (1987) differentiate between two types of needs. The first one is target needs, which refer to what students are required to do in the target situation. Target needs can be further divided into three classes. The first class refers to necessities, which means
ESP is defined to meet specific needs of the learners 2. ESP makes use of underlying methodology and activities of the discipline it serves 3. ESP is centered on the language appropriate to these activities in terms of grammar, lexis, register, study skills, discourse and genre. Variable Characteristics 1.
This is where you could build the roadmap aspect of the thesis: list the elements in the order you will write about them in, and suddenly you will have a clear path for entire literary analysis. 3. Clear and Concise. This may seem obvious, but it is crucial. A clear thesis will play into the idea of a roadmap, but it will also avoid using long ...
A needs analysis aims to understand the specific needs, challenges, and opportunities. These then help to develop effective strategies, interventions, or solutions to address them. Needs analysis is crucial for evaluating employees and identifying their training requirements. It plays a significant role in bridging performance gaps.
Step 2: Coming up with a thesis. Your thesis in a literary analysis essay is the point you want to make about the text. It's the core argument that gives your essay direction and prevents it from just being a collection of random observations about a text. If you're given a prompt for your essay, your thesis must answer or relate to the prompt.
Your thesis is the central claim in your essay—your main insight or idea about your source or topic.Your thesis should appear early in an academic essay, followed by a logically constructed argument that supports this central claim. A strong thesis is arguable, which means a thoughtful reader could disagree with it and therefore needs your careful analysis of the evidence to understand how ...
A good thesis has two parts. It should tell what you plan to argue, and it should "telegraph" how you plan to argue—that is, what particular support for your claim is going where in your essay. Steps in Constructing a Thesis. First, analyze your primary sources. Look for tension, interest, ambiguity, controversy, and/or complication.
The aim of this study is to analyze research methods, data collection tools, and data analysis methods of the needs assessment studies conducted in the language education and teaching process. In ...
Placement of the thesis statement. Step 1: Start with a question. Step 2: Write your initial answer. Step 3: Develop your answer. Step 4: Refine your thesis statement. Types of thesis statements. Other interesting articles. Frequently asked questions about thesis statements.