business plan for increasing sales

Strategic Sales Plan Examples: 13 Sales Plan Templates

Casey O'Connor

What Is a Strategic Sales Plan?

When you should implement a strategic sales plan, what to include in your sales plan, 13 sales plan template examples, put your sales plan into action with yesware.

A strategic sales plan is a must-have for any business looking to increase their sales, amp up their revenue, bring a new product to market, or branch into a new territory.

In this article, we’ll go over everything you need to know about strategic sales plans: what they are, when to create one, and exactly what they need to include. We’ll also show you a handful of real-life, tangible sales plan template examples and tips for implementation. 

Here’s what we’ll cover:

• When You Should Implement a Strategic Sales Plan 

A strategic sales plan is designed to guide a sales organization through their overarching sales strategy. It provides them with access to the resources needed to prospect, pitch to, and close new accounts.

Strategic sales plans can include any combination of the following:

• Ideas: If you utilize a certain sales methodology — consultative selling or target account selling , for example — you might outline its key principles and a few tactical examples of it in action in your strategic sales plan. Your strategic sales plan should also include an overview of your target customer.
• Processes: In order for your sales team to reach maximum productivity, it’s important that your sales processes are clearly defined and standardized. Your sales team — both new hires and seasoned vets alike — should be able to refer to your sales plan for a repeatable, scalable process that’s backed by solid metrics. The processes should provide direction to sales reps that allow them to contribute to the company’s goals.
• Tools & Tactics: The best strategic sales plans are more than just high-level strategy and goals. They also include specific, step-by-step strategies that sales reps can implement in sales conversations, as well as the specific tools and content that reps need to close more deals.

Sales plans also typically spell out the organization’s revenue and overall business goals, as well as the KPIs and benchmarks that sales managers and other stakeholders will monitor to determine whether or not those goals are being met.

They should also outline management’s strategic territory design and quota expectations, with specific indicators and data to back those decisions. 

Finally, these sales plans should take into account your current team’s sales capacity and specifically address the acquisition plan for any resources that are not yet available but may be necessary for future growth.

If your sales team doesn’t already have a strategic sales plan in place — that is, one that’s referenced and updated regularly and the product of careful data analysis and inter-team collaboration — you may want to consider creating one. 

Research shows that the majority of the highest-performing sales teams operate under a formalized, closely monitored sales structure. 

On the other hand, most underperforming sales teams lack this structure. 

It’s clear that a well-defined sales plan is one of the prerequisites to optimized sales productivity and success; every salesforce should strive to create and adopt one if they want to meet their sales goals more efficiently.

That being said, there are a few key indicators that signal a need for more urgency in putting a strategic sales plan in place. 

You’re Trying to Increase Sales

A strategic sales plan will help your sales and marketing teams align their processes so that your outreach efforts are tailored to your target audience. 

You’re Looking to Amp Up Your Revenue

For startups and small businesses, attaining as many new customers as possible is usually the name of the game.

For larger or more established businesses, however, the business plan may instead emphasize revenue goals. In other words, the deal size starts to matter much more than deal volume. 

A sales strategy plan can help salespeople target and nurture higher-value accounts. Sales planning can also boost your revenue by illuminating untapped potentials for revenue growth within your existing customer base through cross-selling, upselling , and referrals .

You’re Gearing Up to Launch a New Product

A sales strategy plan is crucial for businesses that are preparing to bring a new product to market.

One last note: for businesses that already use strategic business planning (or for those on their way after reading this article), be sure to update your plan at least yearly. Many businesses at least review their plan, if not update it more formally, on a quarterly basis.

Ultimately, your strategic sales plan will be unique to your company and its specific goals.

Consider including the following components in your strategic business plan. 

Mission Statement

Industry & Market Conditions

Great sales planning cannot be performed in isolation. Your plan must take into account the current market conditions, including any challenges, recent disruptions, or upcoming notable events.

Organization Chart

A sales org chart can range in scope from very simple, like the one above, to more complicated. Some go as far as naming individual employees and outlining their specific responsibilities. 

A detailed org chart is especially helpful for efficiently onboarding new hires.

Product Info & Pricing

No sales plan would be complete without a one-sheet that outlines the features, benefits, and value proposition of your product or service.

It’s also helpful to include information about pricing tiers, as well as any discounts or promotions available for leverage at a sales rep’s discretion.

Compensation Plan

While we have no doubt that you’ve hired only the most intrinsically motivated salespeople, remember the bottom line: cash is king.

Money is the primary motivator for most salespeople, regardless of how truly loyal and hard-working they may be.

With that in mind, it’s a good idea to include your company’s compensation plan and commission structure in your sales plan. This is a surefire way to motivate your team to continuously improve their sales performance. 

Target Market & Customer

Sales Enablement

With the tremendous rise in content marketing, it can be challenging for salespeople to keep track of the various materials available for generating new business.

Branding & Positioning

The strategic sales plan should offer at least a high-level overview of your brand and messaging specifics, including social media presence. Take the time to optimize your company’s LinkedIn presence — it’s a goldmine of new business opportunities.

Marketing Strategy

In today’s day and age, it’s unlikely that your sales and marketing team are working in isolation from one another. At a certain point, sales and marketing strategies start to flow together until they (ideally) perform in harmony.

Still, it’s important to outline the perspective of the marketing team within your strategic sales plan. This will help your salespeople fine-tune their sales pitch and speak more meaningfully to the needs of the customer. 

Prospecting Strategy

Most salespeople report that their number one challenge in lead generation is attracting qualified leads. 

Prospecting can certainly be daunting, but it’s worth the effort to get it right. Tweak and fine-tune the process until you’re sure it’s as efficient as possible. Make sure it’s repeatable and scalable, and map it out within your sales plan. 

Action Plan

Any good strategic sales plan will also include a step-by-step section, much like a playbook. Here, you’ll outline the specific tactics and processes — including scripts, demos, and email templates — that have been proven to move prospects through the sales funnel . 

Be as specific as possible here. This will act as a blueprint for the day-to-day sales activities for your team.

It can be tempting to leave the numbers with the finance department, but financial transparency can go a long way in creating a culture of trust among your sales team.

You don’t need to go through every line item in the spreadsheet, but it’s not a bad idea to include a high-level look at where the dollars are flowing. 

KPIs, Metrics, and Benchmarks

Be sure to give your team a snapshot of how they’re currently performing, with real numbers to back it up.

By doing so, you help them self-initiate regular SWOT analysis of their own sales actions and processes. This will give them an opportunity to right the course if things aren’t going according to plan. 

Tip: Looking to fuel your sales plan with data-backed findings? Grab our free ebook below.

Remember that your company’s strategic sales plan will be highly unique. It may take some time and tweaking to find the components and format that best meet the needs of your business.

Here are 13 sales plan templates to help you get started.

1. Product Launch Plan Template

Sales and marketing teams create a product launch plan when they’re preparing to launch a new product. 

A product launch plan should include your product’s positioning statement , a SWOT competitive analysis, detailed market analysis, sales strategies and tactics, and details about the target market. 

2. Ideal Customer Profile Template

One way to avoid wasting time on unproductive leads is to include an ideal customer profile (ICP) in your sales plan. Here’s a sample : 

This will help ensure your prospecting campaigns are targeted and attract only the most qualified leads from the get-go. 

3. Microsoft Word Sales Plan Template

Here’s a great example of a sales plan goals template , easily accessible through Microsoft Word. 

4. 30-60-90 Day Sales Plan Template

5. Buyer’s Guide Template

A buyer’s guide is a short, simple information sheet that describes your product or service, its features and benefits, and its use. Below is an example of a buyer’s guide from Wayfair . 

In many cases, this document is as useful internally as it is for the customer. 

6. Marketing Alignment Sales Plan Template

If your company hasn’t already formally aligned sales and marketing, start with this type of sales plan template (basic example below), as most traditional sales plans already assume that these two teams collaborate regularly. 

One key component of a marketing alignment sales plan template is the presence of an ideal customer profile and buyer personas. 

The marketing alignment sales plan template should also focus on cohesive, on-brand messaging between marketing campaigns and sales conversations . 

This type of sales plan template helps keep everyone on the same page, increases efficiency, and improves sales effectiveness. 

7. Battle Card Template

8. Territory Design Template

Well-designed sales territories see a 10% – 20% increase in sales productivity. Be low is a basic example of a territory design map.

9. Market Expansion Plan Template

A market expansion plan outlines the strategies, tactics, metrics, resources, and more that teams will use when expanding into a new market or (more commonly) a new geographical territory. 

Market expansion plans also need to include details about distribution expenses and timelines, time zone variations, industry notes or important compliance information, local/cultural expectations and laws, and sometimes more. 

10. Compensation Plan Template

Your compensation plan (including a specific commission structure) is one way to motivate your sales reps.

While it may seem controversial or sensitive, the compensation plan is an important component of a strategic sale plan.

11. Sales Funnel Template

The sales funnel is a visual representation of the sales process. 

12. Marketing Plan Template

Your salespeople should be extremely familiar with the marketing strategies your company is using to attract new leads. Here’s a great example of a template you can use in your sales plan that outlines the different campaigns at work.

This kind of resource will help your reps know who to contact, when, and with what kind of content throughout the sales cycle .

13. B2B Sales Strategy Template

A B2B sales strategy template helps sales teams outline their goals, as well as the specific methodologies and tactics they will use to achieve them. Here’s an example :

The B2B sales strategy plan will vary widely depending on your team’s specific goals and strategies, but most teams include at least the categories highlighted in the template above. 

Yesware is the all-in-one sales toolkit that helps you win more business. It can be an invaluable resource for putting your sales plan into action in a way that’s streamlined, productive, and intuitive.

Communication

Yesware’s meeting scheduler tool helps you skip the back-and-forth when scheduling meetings.

Meeting Scheduler integrates with your Outlook or Gmail calendar and helps your clients automatically schedule meetings with you during times of availability. New events will automatically sync to your calendar. 

​ It can also create meeting types for common calls, like a 30-minute intro call or a 60-minute demo call. These templates can be automatically saved and generated with custom descriptions and agendas so everyone can come prepared. 

Prospecting

One of Yesware’s most popular features is its prospecting campaigns .

This feature enables salespeople to create automated, personalized campaigns with multi-channel touches. 

The tool tracks communication and engagement throughout the process and helps move prospects through the pipeline with little administrative effort from the sales team.

Yesware’s attachment tracking feature helps you find your winning content by tracking which attachments are most often opened and read by your prospects.

You can use these insights to sharpen your content and increase your engagement.

The reporting and analytics tools are also extremely valuable in optimizing your sales plan.  These reports enable salespeople to use data to win more business. The feature generates daily activity, engagement data, and outcomes to show you what is/isn’t working across the board.

Try Yesware for free to see how it can help your team carry out your sales plan today.

This guide was updated on March 6, 2024.

Get sales tips and strategies delivered straight to your inbox.

Yesware will help you generate more sales right from your inbox. Try our Outlook add-on or Gmail Chrome extension for free, forever!

Hit your number every month

Works on Outlook or Gmail (+ many more integrations)

Related Articles

The Ultimate Sales Tool Kit for B2B Success in 2024

Embracing Sales Tech: Revolutionizing Your Sales Process

The Future of Sales AI

Sales, deal management, and communication tips for your inbox

We're on a mission to help you build lasting business relationships.

75 Kneeland Street, Floor 15 Boston, MA 02111

[email protected]

How to Create a Sales Plan: Tips, Examples & Free Sales Plan Template

Tactics and strategies are great. But when you create a sales plan, you set a clear path to success, with each step mapped out ahead of you.

The Internet is full of people who will tell you all about the success they’ve found from their strategies, whether it's personalizing a newsletter subject line or changing the color of the 'Buy Now' button.

But, news flash—these tips and tricks aren’t actual sales strategies .

To create real, lasting growth for you and your company, you need to create your own grand strategy. And that starts with a solid sales plan .

So, what’s your plan? How do you build it (and stick to it)?

We’re about to take a deep dive into sales plans. By the end of this guide, you’ll be completely equipped to win the fight for business growth. And we can't recommend it enough—grab our free sales plan template here in the Sales Success Kit today:

GET THE SALES SUCCESS KIT →

What is a Sales Plan? (And What Makes for Successful Sales Planning?)

Armed with the information you'll compile within your sales plan, you can quickly identify any upcoming problems, sales droughts, or opportunities—and then do something about them.

If done correctly, the right sales plan template empowers you to spend even more time growing and developing your business, rather than responding reactively to the day-to-day developments in sales.

Sound exciting? Let’s jump right in.

Download Your Free Sales Plan Templates Today

Want to build your own sales plan template that'll clarify your business plan and accelerate your growth? Grab the Sales Success Kit , including...

...and more to help you set up strategic sales planning and quotas for your team.

Want to stand out in the competitive market? Explore the insights of challenger selling .

What’s in a Sales Plan? 6 Elements Every Sales Plan Needs

In basic terms, a sales plan template includes:

• Sales forecasting and goal-setting
• Market and customer research
• Prospecting and partnerships

Each part of the sales plan naturally works itself into the next, starting with your high-level goals, then considering market factors, and finally looking at who you know, and how to find more prospects to help hit your sales goals .

Here are the key elements to include in your plan:

1. Mission Statement

What gets your sales reps out of bed in the morning? What’s the clear mission that pushes your team to keep fighting for that win?

Your mission statement is a concise statement of the ‘big picture’—the main idea and goal you want to achieve. Think about your company mission and how the sales team forms part of that overarching goal.

2. Sales Goals and Revenue Targets

A sales plan must include achievable sales goals and the targets your sales reps will be working to reach. Use previous years' results to tell you what's reasonably possible for your team to do. Include specific metrics and KPIs , how these are performing currently, and what you plan to do to improve them.

This may also include information about your product’s pricing , planned discounts, and how your team can focus on the right customers to get the most revenue possible. Link these sales goals to the business goals your company is working to achieve.

3. Analysis of the Target Market

Your plan should clearly identify your ideal customer profile and information about the target market and demographic you plan to sell to. Are you breaking into a new market? Are you targeting small business or enterprise customers ? Give a concise description of your target audience and the stakeholders you’ll need to sell to.

4. Sales Strategy Overview and Methods to Reach Target Customers

This should include a brief overview of the customer journey , pain points , and how your salespeople will engage and follow up with new prospects throughout their journey to purchase. You'll likely outline specific sales activities you'll focus on, such as improving referral numbers, testing new cold-calling email strategies, or dipping your toe in social selling.

You may also include information about the marketing strategy and lead generation methods used to gather new leads and how sales managers will support the team.

5. Use of Resources and Sales Tools

How much does it cost your team to close a new deal? What is your budget for the sales team, or for sales tools ?

Inside your plan, list the resources you have available to you, and how you plan to use them during the year. This includes monetary resources, as well as human resources.

Next, show how your resources will be used. For example, how much will you spend on sales tools? Which CRM software is your team depending on? Briefly explain how you plan to use each tool and why you’ve allocated resources in that way.

6. Sales Team Structure

The structure of your sales team includes which reps are available during what times of the year, their specialties and skills, and where they focus in the sales process .

Also, include information about the sales managers, their teams, and the incentives you offer your reps.

The Benefits of Sales Planning: Why You Need a Sales Plan

Creating a sales plan from scratch can be daunting, even with the right sales planning template. So, why should you have your sales strategy written down and ready to act on?

Let’s talk about the benefits of sales planning to attract new business and grow your market share.

Clear, Time-Bound Goals Help You Reach Revenue Targets

There’s a reason they say, “A goal without a plan is just a wish.”

If you want your sales team to execute on and accomplish your sales goals, you need to have a plan in place. When targets are linked to specific timeframes and actions, your whole team will see how their individual work is involved in reaching your sales goals.

Prioritize Time and Resources

Without a specific action plan in place , your team won’t be able to prioritize their time with the right sales tactics and strategies to hit their targets.

With a clear outline of the tactics that bring the most significant ROI for your team, each rep can get the best results for the time they spend selling.

Clear Action Plan to Reach Your Goals

With an action plan in place, each team member knows what they’re supposed to be doing, and why they’re doing it. This keeps them motivated and helps them see how their individual efforts make a difference.

4 Types of Sales Plans (How to Choose Which Planning Style is Right for Your Sales Team)

It’s difficult to templatize a good sales plan since every plan is unique to the business and team it applies to. So, what are some examples of the types of sales plans you might create, and how can you choose between them?

• Revenue-based sales plan: If you’re aiming for a specific revenue goal, this type of sales plan will be focused on in-depth sales forecasting and specific actions to improve conversion rates and close more deals.
• Sales plan based on the target market: If you’re selling to vastly different markets, you may want to create a different sales plan based on the market you’re targeting. For example, your sales plan for enterprise companies would differ from your sales plan for selling to SMBs.
• Sales goals plan: A plan that’s focused on goals (other than revenue) may include hiring and onboarding, sales training plans, or plans to implement a new type of sales activity into your process.
• New product sales plan: When launching a new product, it’s a good idea to develop a specific business plan around its launch and continued promotion. This plan may include finding and contacting strategic partners, building a unique value prop in the market, and creating new sales enablement content for the team to use when selling this product. This type of sales plan can also apply to launching new features in your SaaS product.

How to Choose the Right Sales Planning Style

Ultimately, this will depend on factors such as:

• Your revenue goals
• The resources at your disposal
• Your sales team’s abilities and bandwidth
• Your personal commitment to seeing this plan through

When you’ve determined who is involved in sales planning, how committed they are, and the resources you can use to make this plan happen, you can start building your own sales plan.

9 Steps to Create a Sales Plan to 10x Your Sales Team’s Results

It may seem like a lot of work to develop a sales plan at this point. But once you do, you’ll be in a place to take your sales (and brand) to the next level.

Let’s break down this process, step-by-step, so you can start achieving greater results.

1. Define Your Sales Goals and Milestones

With a sales plan, we begin at the end: an end goal.

Start by choosing the sales metrics that matter most to your overall business. This could be:

• Annual or monthly recurring revenue (ARR or MRR)
• Retention or churn rates
• Average conversion time
• Average conversion rate
• Customer lifetime value (CLV)

It doesn’t matter so much which metric you choose —the important point is that it can tell you whether your work has succeeded.

Next, look at last year’s forecast and results . Were you being realistic? How did sales revenue increase annually? How does that compare your company to the industry standards? Use this information to determine what realistically you can bring in based on the size of the market, your company goals, and the experience and resources available to your sales team .

After setting clear sales goals, it’s time to set milestones . This involves breaking that big number down into smaller expectations with strict deadlines. These should challenge and motivate your sales team , without being so difficult they kill morale.

Lean on your sales team during this process. After all, they’re in the trenches with you and probably have the best knowledge about your customers. Learn about what they do during the workweek to close deals. Ask how much they’re currently doing, and how much bandwidth they have to do more. This will give you a real, frontline take on what goals and milestones to set in your sales plan template.

Finally, create specific targets with clear deadlines . For example, to achieve a sales goal of increasing revenue by 15 percent YOY, you might set the milestone of increasing your customer base by 20 percent, or increasing sales by 50% for a specific product.

Brought together, these milestones inform and support your overall sales plan, giving you a clear, actionable workflow to hit your overall goals for the year.

2. Clearly Define Your Target Market or Niche

You need to know the market you’re in and the niche you’re going to occupy so you can properly position your business for growth.

What’s a business niche? It’s more than just what your business specializes in—a niche is the space your business occupies with your products, content, company culture, branding, and message. It’s how people identify with you and search you out over the competition.

As serial entrepreneur Jason Zook explains: “ When you try to create something for everyone, you end up creating something for no one. ”

Don’t do that.

Instead, start by looking at a niche and asking yourself these questions:

• How big is the market?
• Is there a built-in demand for what you're selling?
• What’s your current market position?
• Who are your competitors? What are their strengths, weaknesses, opportunities, and threats?

If you’re stuck, start by going back to your own strengths . List out your strongest interests and passions. Pick a field where the odds are already in your favor—where you have a proven track record, more expertise to offer, an extensive contact base, and people who can provide you with intros.

These kinds of strategic advantages will help you clarify your buyer persona and amplify the results of your planning.

Start with one product in one niche—you can always branch out to a complementary niche later. Sell beautiful, handcrafted tea cups? How about a booming doily business? Or customizable teaspoons?

A niche doesn’t limit you. It focuses you.

3. Understand Your Target Customers

Chasing the wrong customers will only waste your time and money, so don't allow them to sneak into your sales plan.

Your best customers are the ones that are successful with your product and see the ROI of it. Talk to them, and find out what they have in common.

While defining ideal customers depends on your company and market, here are some basic characteristics you’ll want to identify:

• Company size (number of employees, number of customers, yearly revenue)
• Size of the relevant department
• Geographical information
• Job title of your POC
• Buying process
• The goal they’re trying to achieve with your product or service

Also, don’t forget to think about whether they will be a good ‘fit’. If this is a long-term relationship you’re developing rather than a one-night stand, you want to ensure you speak the same language and share a similar culture and vision.

Use this information to build out an ideal customer profile . This fictitious organization gets significant value from using your product/service and provides significant value to your company. A customer profile helps you qualify leads and disqualify bad-fit customers before you waste time trying to sell to them.

Once you know the type of company you want to target with your sales team, it’s time to get inside their head. Start by hanging out where they hang out:

• Are they on social media? What’s their network of choice?
• Are they members of any Facebook or LinkedIn groups?
• Can you answer industry questions for them on Quora or Reddit?
• What podcasts do they listen to, or what resources do they read?

Get in your customers’ heads, and you’ll be in a much better position to sell to them.

GET THE IDEAL CUSTOMER PROFILE KIT →

4. Map Out Your Customer’s Journey

The next part of an effective sales plan must address how that ideal customer becomes your customer. Do this by mapping out their journey, including actions and events during the different stages of the sales funnel :

• Consideration

Conduct a customer survey or chat directly with your current, happy customers to gather valuable sales planning insights. Ask them:

• When you became a customer, what did you want our product to do for you?
• What features were important to you? Why?
• What was your budget?
• How did you solve this problem before using our product?

To fully understand their journey as a customer, you can also ask about past buying experiences:

• When was the last time you bought something similar?
• Was that a good or bad experience? Why?
• What was the decision-making process like?
• How did you evaluate different offers?
• Which factors made you choose that particular solution?

Once you’ve identified the awareness, interest, and consideration stages, let your prospects and new customers build the rest of their roadmap by asking them: "What’s next?"

"What needs to happen to make you a customer?"

If, for example, they say they’ll have to get approval from the VP of Finance. Ask:

"Ok, and let's say he agrees that we're the right fit; what's next?"

We call this the virtual close , a way to put your prospect in a future-thinking state of mind that makes them imagine buying from you. Asking this question to several high-quality prospects will tell you those final few steps in the customer journey until they’ve signed on the dotted line.

Finally, piece together the post-sale journey. Once a prospect becomes a customer, what’s next? How do you enable them to use your product and be successful with it? What happened to create your most loyal customers? Understanding this piece of the sales process is essential to managing and increasing customer retention .

5. Define Your Value Propositions

You know your customers. You know their journey. Now, define where you fit in by looking at your competitive advantage . Fully articulating what sets you apart from the competition is a crucial element of your sales plan template.

Start by asking a few simple questions:

• Why do customers buy from us?
• Why do customers buy from our competitors and not us?
• Why do some potential customers not buy at all?
• What do we need to do to be successful in the future?

Remember that customers buy benefits, not features. When describing your value proposition , it’s easy to get caught up in talking about you. What you’ve made. What you do. Instead, flip the script and talk about what your product will do for your customers . A strong competitive advantage:

• Reflects the competitive strength of your business
• Is preferably, but not necessarily, unique
• Is clear and simple
• May change over time as competitors try to steal your idea
• Must be supported by ongoing market research

For example, the competitive advantage of help desk software has nothing to do with its social media integrations and real-time ticket tracking. It’s the fact that it allows its customers to focus on creating a great customer experience.

Here’s the point: Focus on value, not features, in your sales plan template.

Your competitive advantage will inform everything your company does moving forward, from marketing to product development. It’s a great example of where sales can influence the development of a product and the direction of a business.

6. Organize Your Sales Team

The way your sales team is organized can enable them to better serve their customers and bring new revenue into your business faster.

Here are three basic structures for your sales team :

• The island: Individual reps work alone.
• Assembly line: Each sales rep is assigned a specialized role such as lead generation, SDR (qualifier), Account Executive (closer), or Customer Success (farmer).
• Pods: Each sales rep is assigned a specialized role in a pod, or group, that’s responsible for the entire journey of specific customers.

Think about the strengths and weaknesses of your sales team members, and how they will truly thrive as part of the team.

7. Outline the Use of Sales Tools

Now it’s time to think about the tools you’re using. Building out your sales stack takes time and effort, but listing out that stack in your sales plan will help you avoid getting caught up with new tech that may or may not help your sales team.

Basically, you’ll need tools for these areas to cover all aspects of the sales process:

• CRM software (like Close )
• Lead generation and prospecting tools
• Internal communication software
• Engagement and outreach tools
• Documentation software
• Sales enablement stack

Think about how all of your sales tools work together through integrations and where automation comes into play to save your team time, and how you'll drive CRM adoption across your team members.

8. Build a Prospecting List

A prospect list is where we take all the theory and research of the last few sections of our sales plan template and put them into action.

At its core, a prospect list is a directory of real people you can contact who would benefit from your product or service. This can be time-consuming, but it's essential for driving your sales plan and company growth.

First, use your ideal customer profile to start finding target companies:

• Search LinkedIn
• Check out relevant local business networks
• Attend networking events and meetups
• Do simple Google searches
• Check out the member list of relevant online groups

Target up to 5 people at each organization. Targeting more than one individual will give you better odds of connecting by cold email outreach as well as a better chance that someone in your network can connect you personally.

Remember, this isn’t just a massive list of people you could sell to. This is a targeted list based on the research you’ve done previously in your sales plan.

Once you have your list, keep track of your leads and how you found them using a sales CRM. This will keep historical context intact and make sure you don’t overlap on outreach if you’re working with teammates.

9. Track, Measure, and Adjust As Needed

Just because you’ve made a solid sales plan template to follow, doesn’t mean you get to sit back and watch the cash roll in.

Remember what Basecamp founder Jason Fried said about plans:

“A plan is simply a guess you wrote down.”

You’re using everything you know about the market, your unique value, target customers, and partners to define the ideal situation for your company. But yes, try as we might, very few of us actually see anything when we gaze deep into the crystal ball.

Instead, remember that your sales plan is a living, breathing document that needs to account for and adapt to new features, marketing campaigns, or even new team members who join.

Set regular meetings (at least monthly) to review progress on your sales plan, identify and solve issues, and align your activities across teams to optimize your plan around real-world events and feedback. Learn from your mistakes and victories, and evolve your sales plan as needed.

Create a Strategic Sales Plan to Grow Your Business

You’ve just discovered the basics—but I’ll bet you’re ready to go beyond that. Here are some final ideas to take your sales plan from a simple foundation to a strategic, actionable one.

Avoid Moving the Goalpost

Avoid making adjustments to the goals outlined in your sales plan—even if you discover you’ve been overly optimistic or pessimistic in your sales planning. When you're developing your very first sales plan template, it's natural to be wrong in some of your assumptions—especially around goals and forecasting .

Instead of letting it get you down, remember your plan serves as a benchmark to judge your success or failure. As you see places where your assumptions were wrong, carefully document what needs updating when it's time to revise your sales plan.

Invite Your Others to Challenge Your Sales Plan

Never finalize a plan without another set of eyes (or a few sets.) Get an experienced colleague—an accountant, senior salesperson, or qualified friend—to review the document before solidifying your sales plan.

Your sales team is another strong resource for reviewing your sales plan. Ask their opinions, give them time to think about how it relates to their daily work, and agree on the key points that go into your sales plan.

Set Individual Goals and Milestones for Your Sales Team

We talked about creating milestones for your business, but you can take your sales plan to the next level by setting individual milestones for your sales team as well.

These individual goals need to consider the differences in strengths, weaknesses, and skills among your salespeople.

For example, if someone on your team is making a ton of calls but not closing, give them a milestone of upping their close rate . If someone’s great at closing but doesn’t do much outreach, give them a milestone of contacting 10 new prospects a month.

Doing this will help your individual reps build their skills and contribute to their company and career growth.

Ready to Hit Your Sales Goals?

In most sales situations, the biggest challenge is inertia. But with a solid, detailed sales plan and a dedicated team with clear milestones, you’ll have everything you need to push through any friction and keep on track to hit your goals!

All jazzed up and ready to put together your own sales plan? Download our free Sales Success Kit and access 11 templates, checklists, worksheets, and guides.

They're action-focused and easy to use, so you can have your best sales year yet.

More articles from The Close Blog

Discover our latest free sales tools powered by AI

Learn from the sales pros with our free sales guides.

🪄 Our new AI-powered features are here! Learn more.

No results found.

How to create a sales plan in 7 Steps

A sales plan is the first step toward defining your sales strategy , sales goals and how you’ll reach them.

A refined sales plan is a go-to resource for your reps. It helps them better understand their role, responsibilities, targets, tactics and methods. When done right, it gives your reps all the information they need to perform at their highest level.

In this article, we outline what a sales plan is and why it’s important to create one. We also offer a step-by-step guide on how to make a sales plan with examples of each step.

What is a sales plan and why create one?

Your sales plan is a roadmap that outlines how you’ll hit your revenue targets, who your target market is, the activities needed to achieve your goals and any roadblocks you may need to overcome.

Many business leaders see their sales plan as an extension of the traditional business plan. The business plan contains strategic and revenue goals across the organization, while the sales plan lays out how to achieve them.

The benefits of a sales plan

A successful sales plan will keep all your reps focused on the right activities and ensure they’re working toward the same outcome. It will also address your company's specific needs. For example, you might choose to write a 30- , 60- or 90-day sales plan depending on your current goals and the nature of your business.

Say your ultimate goal for the next quarter is $250,000 in new business. A sales plan will outline the objective, the strategies that will help you get there and how you’ll execute and measure those strategies. It will allow your whole team to collaborate and ensure you achieve it together.

Many salespeople are driven by action and sometimes long-term sales planning gets neglected in favor of short-term results.

While this may help them hit their quota, the downside is the lack of systems in place. Instead, treat sales processes as a system with steps you can improve. If reps are doing wildly different things, it’s hard to uncover what’s working and what’s not. A strategic sales plan can optimize your team’s performance and keep them on track using repeatable systems.

With this in mind, let’s explore the seven components of an effective sales plan

1. Company mission and positioning

To work toward the same company goals, everyone in your organization must understand what your organization is trying to achieve and where in the market you position yourself.

To help define your mission and positioning, involve your sales leaders in all areas of the business strategy. Collaborating and working toward the same goals is impossible if those goals are determined by only a select group of stakeholders.

Recommended reading

How to set sales goals that improve team performance (with examples)

To get a handle on the company’s mission and positioning, take the following steps:

Collaborate with marketing: Your marketing teams live and breathe the positioning of your company. Take the time to talk to each function within the department, from demand generation to performance marketing to learn what they know.

Interview customer success teams: Customer support reps speak with your existing customers every day. Interview them to find common questions and pain points.

Talk to your customers: Customer insights are a foundational part of any positioning strategy. Speak directly with existing and new customers to find out what they love about your product or service.

Read your company blog: Those in charge of content production have a strong understanding of customer needs. Check out blog articles and ebooks to familiarize yourself with customer language and common themes.

Look for mentions around the web: How are other people talking about your organization? Look for press mentions, social media posts, articles and features that mention your products and services.

These insights can provide context around how your company is currently positioned in the market.

Finally, speak with the team in charge of defining the company’s positioning. Have a list of questions and use the time to find out why they made certain decisions. Here are some examples:

What important insights from the original target audience research made you create our positioning statement?

What competitor research led us to position ourselves in this way? Does this significantly differentiate us from the crowd? How?

What core ideals and values drove us to make these promises in our positioning statement? Have they shifted in any way since we launched? If so, what motivates these promises now?

How to communicate mission and positioning

In this section of the sales plan, include the following information:

Company mission : Why your company exists and the value you’re determined to bring to the market.

Competition: Who your direct competitors (those who offer similar products and services) and indirect competitors (brands who solve the same problem in different ways) are.

Value propositions: The features, benefits and solutions your product delivers.

What is brand positioning: The ultimate guide with 4 examples

2. Goals and targets

Define your revenue goals and the other targets sales are responsible for.

As mentioned earlier, sales goals are usually aligned with business goals. Your boardroom members typically establish the company’s revenue goals and it’s your job to achieve them.

Revenue goals will shape your sales strategy. Use them to reverse engineer quotas, sales activity and the staff you need to execute them.

Break your big-picture revenue goal down further into sales targets and activity targets for your team. Activities are the specific actions you and your reps can control, while sales targets are the results provided by those activities.

9 steps to creating the perfect sales strategy (with free template)

Your data is processed according to our privacy notice . You may unsubscribe at any time.

10 predictable revenue hacks to grow your sales

Use data on sales activity and performance from previous years to calculate sales targets. You should break this down by pipeline stage and activity conducted by reps across all functions.

For example, how many cold emails does it take to generate a deal? What is the average lifetime value (LTV) of your customer?

Breaking down these numbers allows you to accurately forecast what it will take to achieve your new revenue goal.

This part of your sales plan might include setting goals like the following:

200 total cold emails sent per day

200 total cold calls made per day

25 demos conducted per day

5 new sales appointments made a day

100 follow-up emails sent per day

Breaking down your goals into specific activities will also reveal the expertise needed for each activity and any required changes to your organizational structure, which will come into play in the next step.

How to communicate goals and targets

Within this section of the sales plan, include the following information:

Revenue goals : Reverse engineer the boardroom revenue goals to identify achievable sales goals and the number of staff needed to reach them. Sales targets : Use data on sales activity and past performance to define quotas and metrics for each stage of the sales pipeline.

Expertise needed for each activity: What qualities and attributes do your staff need to achieve these predefined activities? How much experience do they need vs. what can be learned on the job?

3. Sales organization and team structure

Identify the talent and expertise you need to achieve your goals.

For example, a marketing agency that depends on strong relationships will benefit more from a business development executive than a sales development representative (SDR) .

Use the targets established in the previous section to identify who you need to hire for your team. For example, if the average sales development rep can send 20 cold emails a day and you need to send 200 to achieve your goals, you’ll need around ten reps to hit your targets.

Include the information for each team member in a table in your sales plan. Here is an example.

Visualizing each role helps all stakeholders understand who they’re hiring and the people they’re responsible for. It allows them to collaborate on the plan and identify the critical responsibilities and qualities of their ideal candidates.

You want to avoid micromanaging , but now is a good time to ask your existing teams to report on the time spent on certain activities. Keeping a timesheet will give you an accurate forecast of how long certain activities take and the capacity of each rep.

How to communicate your sales organization and team structure

Team structure: These are the functions that make up your overall sales organization. The roles of SDR, business development and account teams must be well-defined.

Roles and responsibilities: These are the roles you need to hire, along with the tasks they’re responsible for. This will help you produce job descriptions that attract great talent.

Salary and compensation: How will the company remunerate your teams? Having competitive salaries, compensation schemes and sales incentives will attract top performers and keep them motivated.

Timeline: Attempting to hire dozens of people at once is tough. Prioritize hiring based on how critical each role is for executing your plan. Take a phased hiring approach to onboard new reps with the attention they deserve.

Building a sales team: How to set your group up for success

4. Target audience and customer segments

A sales plan is useless without knowing who to sell to. Having clearly defined customer personas and ideal customer profiles will help you tailor your selling techniques to companies and buyers.

Whether you’re looking to break into a new market or expand your reach in your current one, start by clearly defining which companies you’re looking to attract. Include the following criteria:

Industries: Which markets and niches do you serve? Are there certain sub-segments of those industries that you specialize in?

Headcount: How many employees do your best accounts have within their organization?

Funding: Have they secured one or several rounds of funding?

Find out as much as you can about their organizational challenges. This may include growth hurdles, hiring bottlenecks and even barriers created by legislation.

Learn about your buyers within those target accounts, learn about your buyers. Understanding your buyers and personalizing your sales tactics for them will help you strengthen your customer relationships.

These insights will change as your business grows. Enterprise companies may wish to revisit their personas as they move upmarket. For small businesses and startups, your target audience will evolve as you find product-market fit.

It’s important to constantly revisit this part of your sales plan. Even if your goals and methodologies are the same, always have your finger on the pulse of your customer’s priorities.

How to communicate target audience and customer segments

Profile: Include basic information about their role, what their career journey looks like and the common priorities within their personal lives.

Demographics : Add more information about their age, income and living situation. Demographic information can help tailor your message to align with the language used across different generations.

Attributes: Assess their personality. Are they calm or assertive? Do they handle direct communication themselves or have an assistant? Use these identifying attributes to communicate effectively.

Challenges: Think about the hurdles this persona is trying to overcome. How does it affect their work and what’s the impact on them personally?

Goals: Analyze how these challenges are preventing them from achieving their goals. Why are these goals important to them?

Support: Use this insight to define how your product or service will help these people overcome challenges and achieve their goals.

Behavioral segmentation: What is it and how can it drive engagement and loyalty

5. Sales strategies and methodologies

Define your sales approach. This includes the strategies, techniques and methodologies you’ll use to get your offering out to market.

This part of your sales plan may end up being the largest. It will outline every practical area of your sales strategy: your sales stages, methodologies and playbooks.

Start by mapping out each stage of your sales process. What are the steps needed to guide a prospect through your deal flow?

9 essential sales stages

Traditionally, a sales process has nine sales stages :

Prospecting and lead generation : Your marketing strategy should deliver leads, but sales reps should boost this volume with their own prospecting efforts.

Qualification: Measure those leads against your target account criteria and customer personas. Ensure they’re a good fit, prioritizing your time on high-value relationships.

Reaching out to new leads : Initiate emails to your target customers to guide new leads into the sales funnel. This outreach activity includes cold calling and direct mail.

Appointment setting: Schedule a demo, discovery call or consultation.

Defining needs: After the initial meeting, you’ll understand your prospect’s problems and how your product or service can solve them.

Presentation: Reveal the solution. This can be in the form of a proposal, custom service packages or a face-to-face sales pitch .

Negotiation: Dedicate this stage to overcoming any objections your prospect may have.

Winning the deal: Turn your prospects into customers by closing deals and signing contracts.

Referrals : Fostering loyalty is an organization-wide activity. Delight your customers and encourage them to refer their friends.

Not all of these stages will be relevant to your organization. For example, a SaaS company that relies on inbound leads may do much of the heavy lifting during the initial meeting and sales demo . On the other hand, an exclusive club whose members must meet certain criteria (say, a minimum net worth) would focus much of their sales activity on referrals.

Map out your sales process to identify the stages you use. Your sales process should look something like this:

To determine your sales methodologies, break each sales stage down into separate activities, along with the stakeholder responsible for them.

With your sales activities laid out, you can do in-depth research into the techniques and methodologies you need to execute them. For example, if you sell a complex product with lengthy sales cycles , you could adopt a SPIN selling methodology to identify pain points and craft the best solution for leads.

Finally, use these stages and methodologies to form your sales playbooks . This will help you structure your sales training plan and create playbooks your reps can go back to for guidance.

How to communicate sales strategies and methodologies

Within this section of the sales plan, include the following:

Sales stages: The different steps required to convert prospects into paying customers.

Sales methodologies: The different practices and approaches you’ll adopt to shape your sales strategy.

Sales playbooks: The tactics, techniques and sales strategy templates needed to guide contacts throughout each stage of the sales process.

6. Sales action plan

You have the “who” and the “what”. Now you must figure out “when” to execute your sales plan.

A well-structured sales action plan communicates when the team will achieve key milestones. It outlines timeframes for when they’ll complete certain projects and activities, as well as the recruitment timelines for each quarter.

The order in which you implement your sales action plan depends on your priorities. Many sales organizations prefer to front-load the activity that will make a bigger impact on the bottom line.

For example, when analyzing your current sales process and strategy, you may find your existing customers are a rich source of qualified leads . Therefore, it would make sense to nurture more of these relationships using a structured referral program.

You must also consider how recruitment will affect the workload in your team. Hire too quickly and you may end up spending more time training new reps and neglecting your existing team. However, taking too long to recruit could overload your existing team. Either can make a big impact on culture and deal flow.

To complete your sales action plan, get all stakeholders involved in deciding timelines. When applying this to your sales plan, use GANTT charts and tables to visualize projects and key milestones.

A GANTT chart shows you the main activities, their completion dates and if there are any overlaps. Here is an example:

By prioritizing each activity and goal, you can create a plan that balances short-term results with long-term investment.

How to communicate your sales action plan

Key milestones : When do you aim to complete your projects, activities and recruitment efforts? You can map them out by week, month, quarter or all of the above. Let your revenue goals and priorities lead your schedule.

Short- and long-term goal schedules: With a high-level schedule mapped out, you can see when you will achieve your goals. From here, you can shape your schedule so that it balances both short- and long-term goals.

7. Performance and results measurement

Finally, your plan must detail how you measure performance. Outline your most important sales metrics and activities, how you’ll track them and what technology you’ll need to track them.

Structure this part of your plan by breaking down each sales stage. Within these sections, list out the metrics you’ll need to ensure you’re running a healthy sales pipeline.

Performance metrics can indicate the effectiveness of your entire sales process. Your chosen metrics typically fall into two categories:

Primary metrics act as your “true north” guide. This is commonly new business revenue generated.

Secondary metrics are those that indicate how well specific areas of your sales process are performing. These include lead response time and average purchase value.

The metrics you select must closely align with your goals and sales activities. For example, at the appointment setting stage, you might measure the number of demos conducted.

Each team also needs its own sales dashboard to ensure reps are hitting their targets. Sales development reps will have different priorities from account executives, so it’s critical they have the sales tools to focus on what’s important to them.

Finally, research and evaluate the technology you’ll need to accurately measure these metrics. Good CRM software is the best system to use for bringing your data together.

How to communicate sales performance metrics

Sales stage metrics : Identify the metrics for each specific sales stage and make sure they align with your KPIs.

Chosen sales dashboard: Explain why you chose your sales dashboard technology and exactly how it works.

Performance measurement: Outline exactly how and what tech you will use to measure your team’s activities and metrics.

How to track, measure and improve your team’s sales performance

Developing a sales plan involves conducting market research, assessing current sales performance , identifying sales opportunities and challenges, setting measurable goals, creating a sales strategy, allocating resources and establishing a monitoring and evaluation framework.

To write a sales business plan, include:

An executive summary

A company overview

A market analysis

A target market description

Sales strategies and tactics

Financial projections

A budget and timeline

Make sure that you clearly articulate your value proposition, competitive advantage and growth strategies.

Final thoughts

An effective sales plan is an invaluable asset for your sales team . Although you now know how to create a sales plan, you should remember to make one that works for your team. Writing one helps with your sales strategy planning and aids you in defining targets, metrics and processes. Distributing the sales plan helps your reps understand what you expect of them and how they can reach their goals.

Providing supportive, comprehensive resources is the best way to motivate your team and inspire hard work. When you do the work to build a solid foundation, you equip your reps with everything they need to succeed.

Driving business growth

Full access. No credit card needed.

Recommended

Sales funnels: definition, process, stages, template and examples

Sales funnel efficiency boosts performance and growth by turning cold prospects into hot leads. Use this guide to build sales funnel stages that convert.

Introducing pipeline visibility: Set which pipelines are accessible to each visibility group in your company

We’ve added a new access option to the visibility groups feature, enabling you to restrict pipeline access to specific Pipedrive user groups.

How to align your sales funnel with pipeline activity and why it’s important

Find out how to create a successful sales funnel to increase sales, improve the customer experience and help your business grow.

You currently have JavaScript disabled in your web browser, please enable JavaScript to view our website as intended. Here are the instructions of how to enable JavaScript in your browser .

8 Effective Sales Strategies, Examples, and Best Practices for Successful Selling

Published December 05, 2023

Updated December 06, 2023

Ready to take your revenue to new heights?

A winning sales strategy entails far more than pushing a product or service. It's about creating a comprehensive plan to help you and your sales team share goals and optimize your sales process. It should help you understand your audience, make genuine connections, foster customer loyalty and increase sales.

This guide will show you how to develop a sales strategy and refine your approach using different sales techniques, channels, and tools to improve sales.

But first, let's define what we mean when referring to a sales strategy.

Table of contents

What is a sales strategy?

Types of sales strategies, creating your sales strategy, strategic sales channels, tools to improve sales.

• Don’t forget existing customers

Implementing your sales strategy

Sales strategy example, transform your sales strategy with clari.

A sales strategy is a detailed plan that guides sales teams on how to sell products or services and attract new customers encompassing sales goals, processes, product positioning, and team structure, and includes clear steps for selling effectively and hitting sales goals.

Some of the elements it may include are:

• Organizational goals
• Selling processes
• Steps to identify qualified leads
• Team structure and responsibilities
• Market data
• Customer personas
• Product positioning
• How you'll engage with your customers
• Customer journey
• Competitive analysis

Your sales strategy should include any factors you've identified necessary to acquire new customers and achieve your sales goals.

The importance of a sales strategy

A sales strategy is vital in providing clear objectives and guidance for the sales team. It gives you a long-term plan for the future with a detailed road map for achieving your sales goals while pre-empting any problems you might encounter.

It clarifies your market positioning, helping you identify your ideal customer base and how you'll speak directly to those customers.

Moreover, as your sales strategy is unique to your business, it provides a way to differentiate your business from that of your competitors.

A sales strategy shouldn't be carried out as an exercise in box-ticking. It should be a highly relevant document with practical guidance that you can use to achieve your sales goals .

An effective sales strategy can help you:

• Improve your team's performance
• Achieve more effective targeting
• Achieve higher conversion rates
• Give you a clearer understanding of your target customers
• Provide actionable tasks for each team member
• Increase customer retention rates
• Improve communication and collaboration within the sales team
• Optimize resource allocation and budgeting
• Be consistent with your sales messaging and branding
• Forecast sales trends more accurately

When we use the phrase "sales strategy" to describe a methodology or sales tactic, there are many to choose from. In this next section, we'll look at a selection of those methods and in which contexts they work best.

Inbound vs. outbound

In broad terms, sales strategies can be categorized as inbound or outbound. Their categorization depends on who initiates the sales relationship.

If the prospect reaches out to the business first, this is inbound selling; if the sales rep reaches out to the prospective customer, this is outbound selling.

Some examples of inbound sales strategies include:

• Content marketing
• Search engine optimization
• Social media channels
• Email marketing (can be both inbound and outbound)

Some examples of outbound marketing are:

• Cold emailing
• Telemarketing
• Print advertising
• Pay-per-click ads

In addition to the categories of inbound and outbound selling, teams can use various selling methods as part of their broader strategy. These include:

1. Value-based selling

Value-based selling is a method in which sales reps aim to provide the best solutions for their customers. It reinforces the benefits of the product or service to deliver value.

Sales representatives get to know their customers' specific needs and pain points so that they can provide the best solution possible.

This means that building customer trust is at the core of the approach. Consequently, value-based selling develops better customer relationships and a more loyal clientele. It works best when customers prioritize the solution's value over product features or price.

2. Consultative selling

Consultative selling has similarities to value-based selling in that it focuses on the specific needs and problems of the customer. However, in consultative selling, the salesperson has industry-specific knowledge, which allows them to provide expert advice to their customers.

The salesperson's role is very much an advisory role in which they may ask probing questions to fully understand their customer's needs. The emphasis in consultative selling is on building long-term customer relationships, often prioritizing this over immediate sales.

3. SPIN selling

SPIN selling is a well-established sales technique based on extensive research by Neil Rackham, the author of the book "SPIN selling." The acronym "SPIN" comes from four types of questions designed to uncover your prospect's needs and challenges:

Situation: Gather facts about your customer's current situation.

Problem: Define what specific issues your customer needs to address.

Implication: What are the consequences of these problems, and how urgently do they need addressing?

Need-payoff: What would be the value or benefits of a potential solution? Is the product that you're offering right for your customer?

This systematic approach shifts the sales conversation from a product-centric sales pitch to a customer-centric discussion, focusing on identifying and addressing the customer's needs.

4. Solution selling

Solution selling involves deeply understanding a prospect's problems and needs. It doesn't focus on pushing any particular product but instead emphasizes recommending a product or service that meets those needs.

It's best used in situations where customers need unique setups where you can offer a variety of products or tailored solutions.

5. Challenger selling

Challenger selling is based on the idea that successful salespeople challenge and educate their prospects. Salespeople first seek to understand their prospects' business and then use that knowledge to offer new ideas and solutions that the customer hasn't previously considered.

Salespeople are willing to take control of sales conversations and push their customers out of their comfort zones by challenging any preconceived ideas they might have.

Challenger selling is most commonly used in B2B selling and emphasizes the need for salespeople to become trusted advisors with in-depth knowledge and insight.

6. Conceptual selling

Conceptual selling is a sales approach based on the assumption that prospects buy for unique reasons, often different from what the seller presumes.

It's a helpful method when selling to large corporations involving high-value complex deals with multiple decision-makers.

Using this technique, salespeople must take the time to understand the prospect and their concept of what they need. This requires in-depth research of the customer to uncover any underlying perceptions and motivations behind a potential purchase.

Conceptual selling is a holistic approach focusing on how the product or service integrates with the prospect's long-term objectives. It's centered on collaboration and fostering long-term relationships.

7. SNAP selling

SNAP selling is based on the principle that customers are overwhelmed with information, distractions, and numerous responsibilities, so they need a fast, simple, and effective selling method.

SNAP stands for the four core principles of the method, which are:

Simple : Salespeople should present their solutions in a straight-forward and easy-to-understand way.

iNvaluable: They should position their products as indispensable to the prospect and themselves as a trusted partner in the sales process.

Aligned: They should ensure that their sales message aligns with the buyers' objectives, needs, and core beliefs.

Priority: They should address those issues of the highest priority to the buyer and position their product as the best solution to the needs they care about the most.

SNAP selling is most appropriate for busy prospects who value straight-forward solutions that address their immediate priorities.

8. Account-based selling

Account-based selling (ABS) is a strategic sales approach, most commonly used in B2B sales, that targets specific high-value customers.

These customers are chosen because they align closely with the seller's ideal customer profile (ICP). Once these customers are identified, the seller researches to gather deep insights into the intricacies of the target organization.

Then, a collaborative team including sales, marketing, and customer service works together to create a personalized sales package for the stakeholders within the target company.

This method focuses on building long-term relationships with all those involved in the decision-making process within the target company. By targeting their resources and providing highly personalized packages, businesses can outpace their competitors and increase their chances of securing more significant deals.

Determine your goals

Decide what you want to achieve and your specific sales goals . For example, you could decide that you want to increase sales by a certain amount, expand into a new market, or acquire a specific number of new clients.

Understand your audience

Research your target audience. Look into their age, location, income level, and buying behaviors and create a buyer persona.

Analyze the competition

Identify your main competitors and find out what they do well and not-so-well. Then, determine how you can outperform them.

Choose your sales channels

Decide how you'll sell your product or service. Which of the channels identified above might work best for your business?

Determine your pricing

Set your prices considering production costs, competitor pricing, and what your target audience is willing to pay. Think about discounts, bundles, or promotions that you might offer.

Develop your sales message

Create a sales message that communicates the benefits of your product or service and demonstrates why it's better or different from your competitors.

Decide on the sales tools that you'll use

Decide which software or tools will help you the most and give you the best return on investment.

Decide how you're going to train your sales team

Ensure that your sales team has the necessary training and resources to sell your product or service effectively.

Determine your sales methodology

Which of the sales methodologies outlined above will your sales team use?

Set a budget

Decide how much you'll make available for each component of your sales process, such as tools, training, promotions, and any other sales expenses.

There are two broad categories of sales channels: direct sales channels and indirect sales channels.

Direct sales channels sell directly to customers and include:

• In-house sales teams: Your company employs dedicated sales teams that reach out directly to customers. B2B businesses often use this sales channel.  
• Company stores: Apple, for instance, sells its products directly to the public through its stores.  
• Company websites: Businesses sell products or services directly to the public through their websites. This is one of the most popular direct sales methods, especially since the COVID-19 pandemic when physical stores were forced to close.  
• Direct mail catalogs: Although this is a less common sales channel since the growth of e-commerce, it can still serve a purpose. For instance, gardening businesses that sell seeds, bulbs, plants, and gardening tools still often sell through direct mail catalogs.  
• Telemarketing: This is where sales calls are made directly to customers.

Indirect sales channels involve a third party, such as distributors, resellers, or agents. In indirect sales, the intermediary buys the product from your company and resells it to the final customer.

Examples of indirect channels are: 

• Retailers: The retail business buys the product from the manufacturer.  
• Wholesalers: These entities purchase products in bulk from manufacturers and then sell them to retailers or other businesses.  
• Franchises: Companies grant licenses to businesses to sell their products. There are countless franchises worldwide. Some examples are McDonald's and Subway.  
• Online marketplaces: These include platforms like Amazon and eBay, where many individual sellers list their products.  
• Affiliates: In this case, businesses promote another company's product to earn a commission fee every time a sale is made through their platform.

The best sales channel for your business depends on factors such as your product type, target market, company size, and industry.

For example, if you manufacture standard office items such as pens, staplers, and notepads, your target market would be offices, educational institutions, and the general public. Brand loyalty would likely be low, so in this case, using an indirect sales channel would potentially have a broader reach than selling directly.

A better strategy might be distributing your products in bulk to retailers like Staples or online marketplaces like Amazon.

Using multiple channels for your sales strategy

Many companies will employ multiple sales channels. There are many benefits to this approach, for instance:

• Increased reach: Using multiple channels allows you to reach more customers.  
• Spreading your risk: Relying on a single channel can be risky. Using multiple channels means that if one channel isn't performing as well as expected, you have other channels to provide sales and revenue.  
• Meeting customers' needs: Different people have different preferences, and where one sales channel might not attract a particular type of customer, another may perform better.  
• Flexibility: Different sales channels allow your business to alter your strategy should market conditions change.  
• More sales opportunities: You're more likely to sell if you offer multiple customer touchpoints.  
• Brand visibility: People are more likely to recognize and remember your brand if they see it on multiple platforms and channels.  
• Using the strengths of each channel: By using multiple channels, you can make the most of the strengths of each one.  
• Better pricing: Set prices that suit each channel's audience.  
• Learn more about your customers: Each channel allows for gathering customer data, such as their preferences, behavior, and demographics. These insights provide valuable information for your marketing strategy.  
• Competitive advantage: You can gain a competitive edge by offering more ways to buy than your competitors.  
• Better customer experience: Offering a choice of channels allows your customers to buy through the most attractive and convenient channel.

If multiple sales channels are used, ensuring the brand's message remains consistent across all your channels is essential.

In a recent survey, businesses reported that using digital technologies increased total cost savings by 8% , indicating that you should consider investing in relevant software to maximize your efficiency and profitability.

Software tools to improve sales vary in features and functions, and each tool often contains features from more than one of the categories listed below. So, one software tool may offer sales analytics features and customer relationship management, while another might provide features relating to forecasting and automation. 

The following categories aren’t strictly separate but can give you an idea of software tools' capabilities to help you design and execute a powerful sales strategy.

Customer Relationship Management (CRM) tools

CRMs make it easier for businesses to track and manage customer relationships. They store information about customers, such as contact details, interactions, and purchase history and can track sales and automate marketing campaigns. 

Some examples of CRMs are Zoho CRM and HubSpot. Using a CRM can eliminate the need for multiple spreadsheets, databases and apps, providing a more streamlined and efficient process. 

Sales automation tools

Sales automation tools automate repetitive sales tasks throughout the sales cycle so that your sales teams can focus on selling.

Different tools work on automating various parts of the sales process. Generally, they can help you manage your sales pipeline and automate tasks such as data entry, lead assignment, invoicing, payment reminders, and follow-up scheduling.

As a result, your manual tasks are substantially reduced and sales processes become much more efficient.

Some examples of sales automation tools are HubSpot Sales and Pipedrive.

Sales analytics software

Sales teams need accurate insights about the effectiveness of their sales strategy, and recent research found that 60% of B2B sales teams are transitioning from selling based on intuition and experience to data-driven selling.

The need for reliable sales analytics software is becoming increasingly relevant. These tools accurately and automatically analyze sales trends, team performance, and customer behavior.

This helps businesses gain a better understanding of their sales processes. They then convert the data into charts and reports that make it easier to understand where improvements can be made or where particular challenges exist.

For instance, you could identify which products sell best in a particular region or how a new salesperson performs. Insights gained from sales analytics software can be used to improve your sales process and forecast future sales. This leads to better-informed decision-making and more sales.

Examples of sales analytics software are Insightly and Zendesk.

Lead generation tools

Lead generation software is a collection of tools that help you identify potential customers interested in your products or services. These leads can be gathered from various channels, such as landing pages, ads, webinars, or chatbots.

This software saves sales teams valuable time by simplifying finding and reaching out to leads.

HubSpot is one example that provides a suite of tools to capture leads from sources such as websites and social media.

OptinMonster finds potential leads by creating and displaying website pop-ups encouraging visitors to enter their details.

Sales enablement tools

Sales enablement tools allow you to create, edit, and share all of your sales materials and content in one location. This makes it easily accessible to all the members of your sales department.

It can also help onboarding new team members and getting them quickly up to speed.

By centralizing and organizing all of your sales materials, a sales enablement tool can improve the effectiveness and productivity of your sales team.

Recent research found that 63.1% of sales enablement professionals felt that the quality of their content was below par.

Sales enablement tools can help by providing insights showing how to improve the quality and relevance of your sales training content. Examples include Showpad and Highspot.

Sales forecasting tools

Sales forecasting tools enable your team to predict sales trends and potential revenue accurately within a given time frame. These insights can help you make better strategic sales decisions, set accurate sales targets, and allocate resources more effectively.

Examples of sales forecasting software include Aviso Predict and Freshsales.

Revenue operations (RevOps) software

Revenue operations software, also known as RevOps software, enables visibility and control of the entire revenue process, including various stages of the sales funnel . It can collect and analyze data, often dispersed across various software tools and spreadsheets used within the business.

Without RevOps software, it can be difficult to extract and align data from all of these various sources. RevOps software combines sales, marketing, and customer data to offer powerful insights into sales activities and performance metrics.

These insights allow for accurate sales forecasting, improving your company's performance and potentially significantly increasing revenue.

Clari is an example of a revenue operations platform. Research conducted by Forrester used financial analysis and representative interviews to conclude that Clari's platform delivered an ROI of 448% over three years.

Book a demo to see how RevOps software like Clari can help you achieve your revenue targets.

Don't forget existing customers

When writing your sales strategy, ensure that you're not solely focused on acquiring new customers. 76% of sales professionals report that prioritizing existing customers is essential to their business and provides a significant percentage of their revenue.

Loyal customers generally bring more value over their customer lifetime, and it's more cost-effective to keep current customers than it is to acquire new ones. This will save you marketing and sales expenses in the long run.

Loyal customers are more likely to recommend your products or services and be valuable ambassadors to your brand. So, satisfied repeat customers are an asset you can't afford to overlook in your business.

You can also increase revenue from your existing customers by upselling and cross-selling. Sales leaders widely recognize the value of upselling and cross-selling existing customers. One in four identify this as their primary goal for sales success in 2023.

Upselling is the process of encouraging an existing customer to upgrade to a higher-end product or service. For instance, you might offer a premium version of your software to a customer who's subscribed to your standard version.

Cross-selling means encouraging customers to buy a product or service that complements something they've already bought. For instance, if a customer of an electronics store has already purchased a laptop, the salesperson could cross-sell by recommending an external hard drive to go with it.

Don't neglect the importance of customer feedback from your existing consumer base in your sales strategy. Their feedback can give you valuable insights into how you might best improve your product or service.

Loyalty programs are additional ways to maximize revenue from existing customers. You can motivate these customers to continue to buy from you by offering them rewards, discounts, or other incentives. This helps you retain customers and deepens their commitment to your brand.

So, always consider the needs of your existing customers in your sales strategy. To avoid customer churn, include plans to communicate with them regularly with newsletters, special offers, and personalized messages.

• Ensure that your sales team is fully trained and understands the goals and methods of your new strategy.  
• Provide them with the necessary tools and resources, such as software and promotional materials.  
• Break down your strategy into small, achievable goals. This makes the process manageable and makes it easier to track progress.
• Give your team regular updates with any changes, insights, or feedback. Keep everyone aligned with open lines of communication.  
• Encourage feedback from your sales team—they can often provide valuable insights.  
• Use sales analytics tools to track your performance. This will help you identify what's working well and what needs improvement.  
• Adjust your strategy based on data and feedback. You might need to tweak sales messages, change sales channels or offer new training.  
• Celebrate achieving sales quota milestones. This boosts morale and motivates the team to push forward.  
• Set times for periodic strategy reviews, perhaps quarterly or half-yearly, to ensure that it's still relevant and effective.  
• Stay updated with any changes in the market, customer preferences, or new technologies. Be ready to adapt your strategy when necessary.  

Here's an example of how a sales strategy might look. It includes specific, measurable goals that the company has set according to data analysis of past sales and current trends.

The scenario

A B2B company offering cloud-based energy management solutions wants to expand its reach by taking advantage of the rise in sustainability issues in business. The business wants to increase its digital presence with real-time data tracking and energy optimization software. The software is designed to integrate with clients' existing systems.

The goal is to increase engagement with the online platform by 30% within the first two quarters. At the same time, they aim to grow the client list by 20%, targeting businesses moving away from traditional energy solutions to more sustainable, smart technologies.

Action plan

• Launch a LinkedIn marketing campaign, delivering twice-weekly posts and articles about energy efficiency and cost savings, to increase brand presence and attract more online customers.  
• Collaborate with five industry leaders in sustainable business practices within the next six months to expand market reach.  
• Start a rewards program for current clients introducing the product to other businesses. Offer service upgrades or discounts on future purchases as an incentive.  
• Hold quarterly online seminars highlighting the product's benefits and long-term savings. Establish the brand as a leader in the sustainable technology space for businesses.

The company might include any other factors mentioned above in its sales strategy, such as selling tactics, team structure, and customer personas. The strategy should be tailored to the company's unique aims and challenges.

So, to recap, your sales strategy is a long-term sales plan, encompassing all the practices and processes for your sales team and a methodology you might use as part of that long-term plan. We've discussed just a few tools to help you develop a successful sales strategy and implement it.

Because of its involvement in the entire revenue process, RevOps software such as Clari has the potential to play a significant part in your sales strategy./p>

Request a demo today to discover how Clari can help you achieve your business goals and optimize your revenue process.

• Starting a Business

Our Top Picks

• Best Small Business Loans
• Best Business Internet Service
• Best Online Payroll Service
• Best Business Phone Systems

Our In-Depth Reviews

• OnPay Payroll Review
• ADP Payroll Review
• Ooma Office Review
• RingCentral Review

Explore More

• Business Solutions
• Entrepreneurship
• Franchising
• Best Accounting Software
• Best Merchant Services Providers
• Best Credit Card Processors
• Best Mobile Credit Card Processors
• Clover Review
• Merchant One Review
• QuickBooks Online Review
• Xero Accounting Review
• Financial Solutions

Human Resources

• Best Human Resources Outsourcing Services
• Best Time and Attendance Software
• Best PEO Services
• Best Business Employee Retirement Plans
• Bambee Review
• Rippling HR Software Review
• TriNet Review
• Gusto Payroll Review
• HR Solutions

Marketing and Sales

• Best Text Message Marketing Services
• Best CRM Software
• Best Email Marketing Services
• Best Website Builders
• Textedly Review
• Salesforce Review
• EZ Texting Review
• Textline Review
• Business Intelligence
• Marketing Solutions
• Marketing Strategy
• Public Relations
• Social Media
• Best GPS Fleet Management Software
• Best POS Systems
• Best Employee Monitoring Software
• Best Document Management Software
• Verizon Connect Fleet GPS Review
• Zoom Review
• Samsara Review
• Zoho CRM Review
• Technology Solutions

Business Basics

• 4 Simple Steps to Valuing Your Small Business
• How to Write a Business Growth Plan
• 12 Business Skills You Need to Master
• How to Start a One-Person Business
• FreshBooks vs. QuickBooks Comparison
• Salesforce CRM vs. Zoho CRM
• RingCentral vs. Zoom Comparison
• 10 Ways to Generate More Sales Leads

12 Proven Ways to Increase Sales

Small businesses rely on growing their sales to drive revenue and support a healthy cash flow.

Table of Contents

Your sales team is your best resource for growing your business’s customer base and increasing sales. However, other aspects of your business, such as product development, marketing, and customer service, can also help increase sales. 

Remember, you can increase sales in multiple ways. In addition to gaining new customers, you can focus on increasing the frequency, loyalty, and dollar amount of sales to current customers.

Use these 12 proven strategies to increase sales with current customers and prospects.

How to increase sales with current customers

Your current customers are your best bet to increase sales, so boosting customer retention should be the focus of your sales and marketing efforts. These people already use your products or services, so they trust you enough to purchase your solutions. If you provide them with a customer delight level of service , they will be more likely to purchase from you again, helping to increase your business’s sales. 

Here are four ways to increase sales with current customers.

1. Acknowledge current customer behavior to increase sales.

Customers expect the companies they buy from to understand their tastes, desires, and behavior. In fact, Fresh Lime found that  56 percent of customers will stay loyal to a brand they feel understands them. 

Here are some strategies for learning about your customers’ needs and adjusting your tactics. 

• Research current customers . To better understand your customers, create a market research plan to learn how they use your products and services. Your products may have many features, but your customers might only use one or two. They might also have difficulty using or implementing other aspects of your products or services. Learning about customer behavior will help you upgrade your products and services or tailor them to your customers’ needs for a higher price.
• Customize offerings for customers . Utilize one of the best CRM software solutions to keep and use purchase and browsing data to customize deals and to retarget customers if they abandon their cart.
• Cross-sell and upsell to current customers. Upselling and cross-selling can be effective tactics. When customers use a particular product, you can cross-sell related products that complement or add to their existing products. You must show them how they’ll benefit from purchasing other products. You can also upsell a premium product or service to help customers achieve better results, boost efficiency, reduce expenses, or grow their own businesses.
• Personalize training and service . Another approach is to provide customers with personalized training or customer service. Instead of upselling the service, use this opportunity to strengthen the customer relationship and demonstrate where you can add value. The key is to show the opportunities available to the customer instead of trying to hard-sell services they might not want.

2. Request customer feedback to increase sales.

Ask current customers for feedback on your products and services and how they feel about your service. Discover where you might be lacking or where customers have problems. Also, determine what makes customers happy about your customer service.

Customer feedback can identify opportunities you hadn’t considered, which can turn into new sales. For example, say you develop websites optimized to increase sales leads for your customers’ businesses. Your customers might want to improve how they interact with their customers by creating an email newsletter . You can set up a system to automate email collection and newsletter publication and connect it to a CRM system.

3. Run promotions for current customers to increase sales.

Running sales and marketing promotions for current customers is an excellent way to reward them for their loyalty and business. Some customers are disgruntled or disappointed when they see a company run offers just for prospects and new customers.

Some tips on running promotions for current customers include: 

• Schedule regular promotions . Ideally, you should run sales and marketing promotions for current customers regularly, such as monthly or quarterly. Your current customers will look forward to these promotions, increasing your interactions and growing your sales.
• Encourage customers to share promotions . Encourage customers to share this “insider information” by referring people they know – who could then become customers. Referrals are an effective way of growing your customer base.
• Run special promotions . You can also run irregular customer promotions, such as discounts or gifts on birthdays and special anniversaries, sneak peeks, free trials of new products and services, and invitations to company-sponsored events. Or you can let customers earn discounts and freebies on their own time with a loyalty program .

4. Provide excellent customer service to increase sales.

Instead of always trying to sell to your customers, work on serving them. Consider their needs and how to make things better for them. Providing excellent customer service means going beyond the sales experience to show how much you appreciate them. This helps to grow customer loyalty , which will increase sales.

Here are some examples of excellent customer service:

• Offering free consultations, guides, and helpful information on various products and services
• Assigning someone to respond to email inquiries as quickly as possible
• Making exceptions to company rules for existing customers who want to use your products or services
• Personalizing product delivery by including handwritten thank-you notes or mailing a photo instead of sending a link to a photo
• Curating informative and educational content on your website and social media pages based on customer questions and comments

Increasing sales with prospects

Prospects are a potential source of new sales. Every customer was once a prospect, and you had to spend resources to convert those leads into paying customers. Prospects are aware of your business and its offerings, but they haven’t made the leap to customers yet.

Here are some ways to increase sales with prospects.

1. Create packages, deals, and free trials to convert prospects.

Prospects already know your existing products or services, so you might need to package your offerings differently to turn them into customers. Prospects (and current customers) like special offers because they get more for their investment and find it more convenient to purchase.

There are many ways to create special offers, including the following:

• Create packages . Combine similar products or services into one package. Optionally, combine different products or services that share a theme or address a related issue.
• Offer a price incentive . Price bundles so they’re more cost-effective than purchasing products individually.
• Create a sense of urgency . Put a time limit on a package or an offering’s availability to create a sense of urgency. State a reason for the limitations, such as stock availability or the arrival of new inventory and product lines.
• Offer free trials . Another option is to provide free trials and demonstrations of your products or services. This helps prospects see how the product or service will address their specific needs and situation without spending money.

Providing prospects with a high level of training and customer service will ensure that they use the product or service properly and get the greatest value, increasing the odds of the sale.

2. Conduct a content audit to increase sales with prospects.

How effective is your content at promoting your products and services? You might have to conduct a content audit and make some significant changes to how you talk about your business.

Examine all your content, including your website, blog, and marketing materials. Ask yourself, “Does this content focus on features or benefits?” The answer should be benefits; if not, it’s time for a rewrite. Benefits focus on what your customers will get from your products or services, while features describe what your products and services do. The goal is to show how your products or services will improve your customers’ businesses or lives.

For example, this is a feature: “This electric shaver runs on rechargeable batteries.” This is a benefit: “In a hurry? Grab a shave while you take an Uber to your next meeting.”

3. Do something noteworthy or unique to increase sales with prospects.

Prospects and customers are constantly inundated with advertising messages, so it’s easy for your message to get lost in the noise. The key is to get noticed by doing something different or worth noting.

Don’t be louder – be more interesting. Consider the following tips:

• Find new and unique ways to advertise your products and services.
• Use video in your content marketing . Create a funny video that shows how to use your products in new and unique ways.
• Make a claim that no other company makes, and then back it up with evidence.
• Schedule a press event to launch a new product or service.
• Support a charitable cause not related to your business.
• Create a strange or funny free giveaway.
• Become the first company in your field to do something specific.

4. Optimize your social media profiles to increase sales with prospects.

Your business must be on social media because that’s where your customers and prospects hang out, so it’s essential to optimize your social accounts. 

Your social media profile provides more than your name and contact information. It’s like a small website that promotes you and your business. Your profile should clearly state who you are, what you do, what you stand for, and who would use your products or services. When people visit your social media profile, they should get an immediate sense of who you are and why they should get to know you.

Every social media platform is different, so your profiles should be different. Each should maintain your branding but be suitable for its particular platform. A LinkedIn profile should be different from a Facebook for Business profile, which should be different from an Instagram profile. 

5. Advertise on social media to increase sales with prospects.

Your prospects and customers are on social media for business and pleasure. Every social media platform offers opportunities to advertise your business, products, and services. This is a relatively cost-effective form of advertising.

Social media advertising has several benefits:

• Social media platforms have a lot of data about their users, so you can target ads to get your message in front of specific prospects.
• You can run tests to see what ads resonate the most with prospects.
• You can choose exactly how much you want to spend.
• You can measure the results of your advertising campaign.
• You can build brand loyalty, attract followers to your website, and build a brand community .
• Depending on the platform, you can support your paid social media efforts with other social media marketing content, such as articles, blog posts, videos, and links to your website.

6. Generate word of mouth to increase sales with prospects.

Your prospects and customers are already on various social media platforms. Hang out wherever they are so you can build community and generate word of mouth about your products or services.

How do you generate word of mouth?

• Join relevant groups and contribute to the discussions by answering participants’ questions.
• Write blog posts and provide links to share your knowledge in your areas of expertise.
• Engage in conversations in chat rooms on topics of interest to your audience.
• Comment on other people’s posts and queries, adding value with your experience and knowledge.

7. Put a call to action on your website to increase sales with prospects.

Every website – and every page on your website – should have a call to action (CTA). This directs the visitor to do something, such as contact you for more information, sign up for a free newsletter, download a report or set up a discovery call.

When deciding on a CTA, determine what you want your visitor to do. The goal is to convert visitors into prospects and prospects into customers, so put some thought into the CTA. It also depends on what page they’re on; make sure the instructions are clear and your CTA stands out. A compelling CTA can bring in many prospects and increase your sales.

8. Stay in touch with email marketing to increase sales with prospects.

The path from prospect to sale is rarely short and direct. It could take several touchpoints and interactions with prospects to turn them into customers and generate sales. One effective way to lead prospects along the path to purchasing your product or service is email marketing. Using one of the best email marketing services can make this process seamless and effortless. 

Email marketing involves growing an email list by collecting prospects’ emails (with their permission) and staying in touch with them. Communication can involve sending automated email messages, email newsletters, and other correspondence. 

You can educate prospects about your products and services, offer special deals and discounts, provide links to case studies and testimonials, and notify them of new products and other news about your company. Staying in touch will keep you top of mind when the prospect seeks a solution to their needs.

Jennifer Dublino contributed to the reporting and writing in this article. 

Get Weekly 5-Minute Business Advice

B. newsletter is your digest of bite-sized news, thought & brand leadership, and entertainment. All in one email.

Our mission is to help you take your team, your business and your career to the next level. Whether you're here for product recommendations, research or career advice, we're happy you're here!

Nice to meet you.

Enter your email to receive our weekly  G2 Tea newsletter  with the hottest marketing news, trends, and expert opinions.

13 Strategies to Increase Sales: Learn How to Sell Profitably

January 26, 2023

by Washija Kazim

In this post

1. build a solid sales strategy, 2. design a comprehensive marketing plan, 3. find the right recipient, 4. perfect your sales pitch, 5. understand the buyer journey stages, 6. invest in crm software, 7. show your value proposition, 8. test out templates and monitor results, 9. streamline customer targeting, 10. market with instant affiliate commissions, 11. create an upselling strategy, 12. customize your checkout process, 13. create a customer loyalty program.

Sales is no longer about selling.

The practice has evolved from focusing on simply closing leads to opening new and long-term relationships. Nowadays, businesses need to be more strategic and focus on building trust before pitching to prospects. 

Every business – no matter what it is or where it is – wants to increase sales. Some try tweaking their marketing strategies, enforcing sales performance management software , and perfecting their website. Others rely on sales analytics tools to forecast numbers and insights, only to get mixed results.

But what if it didn’t have to be a trial-and-error approach? What if you could implement effective sales strategies that focus on the fundamentals and give straightforward solutions? If that sounds better than crossing your fingers and wishing, keep reading.

Why is increasing sales important?

Besides earning greater profits , an increase in sales builds customer loyalty , spreads brand awareness , and brings repeat business . Plus, new buyers will feel more confident about purchasing from a business with a good number of sales and a satisfied customer base.

It's important to focus on ways that bring in more profitable sales revenue. But how do you truly increase sales? Try these 13 timeless strategies to increase sales effectively for your business.

A sales strategy acts as a roadmap for securing reliable, long-term revenue through retaining existing customers and attracting leads. Your sales strategy must focus on their needs and highlight distinct goals, budgets, and time frames for your campaigns.

When creating a sales strategy to increase sales, keep the five Ps in mind:

• Product. Analyze your product and identify what it does for your target buyer persona, how it differs from the competition, and how you can improve it. 
• Price. The price you offer plays a significant role when it comes to enticing an audience. Evaluate the market and adjust your pricing to stay competitive. 
• Place. Finding the right place to sell your product is crucial. Do some research about where your target audience is most likely to shop. This is also how you determine the best distribution channels to reach them.
• Promotion. Having a great product is only valuable if people know it exists. Choosing the correct promotion medium results in effective word-of-mouth (WOM) referrals and advertising about your business.
• People. This element is all about your customers and sales reps. Researching your audience's needs is crucial, but investing in the right people is equally important for success.

Businesses should also know how to trigger customer needs with targeted strategies using specific keywords that improve search engine optimization (SEO). Once you have a robust strategy in place, you can begin experimenting with other tactics to make more money.

Marketing efforts are vital to building interest in your business. Unless there’s interest in your product, you can't tap into an audience willing to pay for it. Whether you have a small online storefront or chains across the country, we’ve got some practical ways for you to increase sales through digital marketing techniques.

• Social media platforms are perfect for building an online presence. You can establish a relationship with your audience and stay connected with them while promoting your products.
• Promotions through paid advertising are highly effective if you use the proper channels. In addition to social media campaigns , explore radio stations, newspapers, magazines, and websites.
• Events generate excellent media coverage, especially if you have support from public relations (PR) firms . Invite the right influencers and industry professionals to take advantage of their reach for your benefit.
• Email marketing means you can slide right into your customers’ inboxes to send them special offers, product announcements, and exclusive content they can benefit from. A drip campaign is a great way to stay connected through email.
• Content marketing is a great way to add value to your customer experience. Whether it’s blogs or vlogs, simply identifying the keywords your ideal customers search for lets you deliver content that answers questions while targeting their pain points.

Businesses also love to display the love they get from happy customers through testimonials and case studies on their websites, which acts as another great form of marketing. A blend of all these techniques goes a long way in promoting your business to your target audience.

Before getting down to a sales pitch, put together a list of your prospects. Then, find the right contacts.

A lot of newbies repeat the same mistake. They write to the only company email they can find on the internet. As a result, their sales pitches end up in spam and trash folders. The recipient needs to know who you are trying to reach out to, whether it’s a product manager, an HR representative, or the company's CEO.

A personalized and well-written professional email is far more likely to get a response than sending your proposal to mass email addresses like [email protected]. So how does anybody find the right contact?

First, define the job title of the person responsible for implementing or purchasing what you're offering. Second, search for their work email address. Email-finding extensions will help you discover the correct email through the company's website. 

Once you've found the right person to contact, don't limit yourself to emails only. LinkedIn Sales Navigator has proved to be an excellent tool for business negotiations. You can also use buyer intent data providers (ahem – like G2! ) to identify exactly why prospects are interacting with your brand and use that data to market to them. 

Lastly, try contacting lower-level employees. It’s a known fact that salespeople are far more responsive than upper management.

The elevator pitch tactics work for online communication as well. The only difference is that in the case of emails, three minutes in the elevator turns into three seconds of reading the email's subject line. 

You may possess the mental dexterity to compose a killer sales pitch, but writing skills aren't enough to get a response from your recipient. These seven simple rules will help you boost both the email open rates and response rates:

• Include the recipient's name in the subject of your email.
• Keep the subject of your email short , clear, and catchy.
• Use simple language and bullet points to show the value of your product for specific customers.
• Don't oversell. Make your emails concise.
• Follow email etiquette. Avoid overusing exclamation points and uppercase text.
• End your email with a question that requires more than a simple yes or no.
• Set up video calls as another way to build trust.

And last but not least: follow-ups are great until they turn into spam. 

It all starts with understanding your customers. If you want to get more customers to finalize their purchase, it's essential to know a buyer journey, which includes:

• Triggering the buying process by identifying customers’ needs and wants. Two types of triggers play a role here: internal triggers from basic needs (hunger)  and external triggers (smell of baked goods) that can influence purchase decisions.
• Evaluating solutions by researching available options to fulfill their needs. A lot of customers stick to the brands they already know, but others might be more open to trying something different and new. 
• Comparing the alternatives by focusing on the cost and benefits of the products. Present your best features to ensure prospects pick you over the competition.
• Making the purchase decision after personal evaluation. This is the stage where you want to make the buying process super easy to encourage the final purchase. Offer multiple payment modes and an easy checkout process to prevent losing sales.
• Evaluating post-purchase by comparing the product to their expectations. Buyers might also seek support through queries, feedback, or refunds.

Customer relationship management (CRM) software is the go-to for entrepreneurs who need to track and optimize their selling process. When you start a business , choosing the right CRM is crucial. Even if you're a fan of standard spreadsheets, you’ll be surprised at what a game-changer CRM can be. 

CRMs help sellers to:

• Store all contacts and leads in one place.
• Track and access every interaction with customers.
• Pay attention to customer requests.
• Close deals right in the inbox.
• Schedule follow-ups, bulk email campaigns, and newsletters.
• Synchronize the sales funnel with CRM stages, statuses, and tags.
• Identify the weak points of your sales strategy.
• Focus on customers instead of recollecting information. 
• Monitor personal sales progress.

Top 5 CRM software

Salesforce Sales Cloud HubSpot Sales Hub     ActiveCampaign     Zoho     monday sales CRM

*These are the five leading CRM software from G2’s Winter 2023 Grid® Report.

And if you need more time to consider paying for additional services, you can explore free CRMs. For example, NetHunt stays free for two-people sales teams.

Your customers don’t want to know that you work in the best company or sell an outstanding product that changes lives. They want to know how your product can add value to their life and work. Showing your value proposition means that, along with highlighting the abstract uniqueness of your product, emphasize a couple of concrete solutions that your product offers.

Suppose you’re selling marketing automation software . In this case, you can accentuate how your software helps

• Automate marketing tasks like emails, social media, and digital ads.
• Support A/B testing, spam filter testing, scheduling, and dynamic segmentation.
• Act as a central database for marketing information.
• Contact targets across multiple channels after distinct actions, triggers, or time.
• Conduct lead management to retain lead nurturing and scoring.
• Develop forms and landing pages to gather prospect information.
• Provide analytics for the entire lifecycle of a campaign.

It’s also a great approach to explore what your recipients are doing in a company before reaching out to them. In fact, read more about the company itself. This information lets you customize your sales proposal , making it more specific to their needs. Show what your product can do for your potential customers right there and then.

Even if you’re sure that your emails can sell anything to anyone, there’s a strong chance that you can do better. So if you didn’t receive any responses after your last mailout, it might be time to rewrite your sales email template. 

For instance, people might not be signing up for your free trial due to unclear messaging. This is why test-driving different email templates and checking stats is a good practice. Which email had the highest open rate? How many website visits did you get after a mass mailing? CRMs and email tracking software will help you monitor and control all these essential metrics.

You should also be aware of spam filters. To achieve higher credibility, equip your email with a proper signature that contains your photo, job title, the company’s logo, and links to your LinkedIn profile, Skype , or other messengers you may use for work.

The email should also have a proper sender’s name and never be sent from addresses like [email protected].

Businesses use audience builders to collect data and categorize people based on several factors. Then, the companies target their well-designed marketing campaigns to the most interested groups. Previous actions, customer preferences, and demographics are some elements to consider when forming a group.

Tools like audience builders help businesses get to know their customers and provide insight into their actions. With this gathered data, you can create impressive lists of audiences and increase sales by building a personalized experience for your clients. 

Source: PayKickstart.com

For instance, you could build a list that shows which users decided not to make a purchase and abandoned their carts after visiting the site. That data can be used to re-target these customers with a campaign carefully designed to re-engage them and encourage them to return to your checkout page to complete their purchase.

of sales professionals obtain high-quality leads from existing customer referrals.

Source: HubSpot

As great as the affiliates are for marketing your campaigns, products, or services, you have to be careful. Third-party seller tools can easily hack and infiltrate your revenue stream. A good tactic is to use affiliate marketing software to manage everything in one place. In that way, affiliates don't have to wait 30-60 days for their payment. The very second conversion is made, your affiliate gets the reward. 

So how does this increase sales? Just think about who is likely to work harder – the affiliate getting instant rewards or the one waiting two months to get paid.

A well-planned upselling strategy significantly lowers the cost of online marketing and increases the likelihood of customers purchasing from you. Upselling helps you make the most of each sale. You look at what fulfills the customer's needs and build on loyalty. The seller and the buyer both get value from these kinds of purchases. 

Of course, making the experience seamless is critical. For instance, offer a checkout experience without the need to enter payment details again. You can also create a personalized upsell based on the product or customer purchase history.

Even if your upsell is irresistible, making the purchase experience easy for a customer is equally crucial. Many shopping carts witness massive drop-off rates of abandonment due to complicated payment gateways and checkout processes. 

A great example of an upselling strategy is Amazon. The website always suggests more items to add to your cart based on your previous purchases, browsing history, or current cart items. And if the customer decides to buy an item, all it takes is a single click, making it instant and easy.

Customizing checkout pages that appeal to your customers considerably impacts your online sales. If you present a buyer with the exact purchase list and the segmented total, including discounts, you encourage them to gauge their interest in your other products without much effort on your part.

Suppose you’re looking for more potential customers to finalize their purchase. You need to increase at least one of these three factors: motivation, ability, or trigger. A customized checkout process increases the motivation to move down the conversion funnel by making the purchase quicker.

Every checkout page has to showcase information clearly; it should have the items added to the cart and upsells that correlate to the main offer or products previously added to the cart. A great touch is adding product photos of items added to the cart.

of US online shoppers have abandoned orders due to a complicated checkout process. 

Source: Baymard Institute

You can make the process simple for customers by customizing your checkout page and setting it up to pre-fill all the required fields for them. That way, you immediately remove the barrier, allowing them to continue their purchase seamlessly. 

You should also include a Buy Now button that connects with the checkout page. With a one-click upsell option enabled, your customers can purchase more products. Other options, such as the Keep Shopping or Continue to Checkout buttons, are a nice touch to the whole buying experience .

When you’ve put enough effort into attracting customers to your business, how do you keep them engaged and interested? A customer loyalty program!

It costs a lot less to sell to existing customers than to acquire new ones, which is why brands choose to invest in loyalty and rewards programs. Loyalty programs are a great way to keep your ideal customer engaged and reward their commitment to your brand with discounts, free products, and insider perks. 

Your customer segment is far more likely to spend on your product when they receive incentives for their purchases. It also generates word-of-mouth referrals, social media shares, and repetitive purchases. 

Make your sales pitch perfect

Business owners and retailers share the dream of witnessing a sharp increase in sales when they tweak their strategies. It won’t happen overnight, you need to start somewhere. 

Along with introducing new products and expanding your market, engage with new customers to build lasting relationships. And regardless of your industry, market, or business goals, implementing the right mix of these strategic methods will improve your sales process – one step at a time.

Now that you know how to improve your sales strategy and maximize revenue, check out the top-rated sales enablement software on G2 to augment your selling potential.

Hope is not a strategy.

So build the one that works for you. Find the best sales performance management software to improve your process and never lose another sale again.

Washija Kazim is a Sr. Content Marketing Specialist at G2 focused on the IT management and Fintech persona. With a professional degree in business administration, she has written for industries like SaaS, ad tech, and e-commerce. She specializes in subjects like business logic, impact analysis, process mining and modeling, data lifecycle management, software deployment, digital banking, and cryptocurrency. In her spare time, she can be found buried nose-deep in a book, lost in her favorite cinematic world, or planning her next trip to the mountains.

Recommended Articles

Top 4 B2B Software Buyer Behavior Trends for 2023

"Buyers reign supreme." This would be the shortest summary of what we found out about B2B...

by Soundarya Jayaraman

Contributor Network

RFM Analysis: the Best-Kept Secret for B2B Product Sellers

Do you sell physical products to other businesses? Recency, frequency, and monetary value...

by Jessica Heald

Cross-Selling and Upselling: How They Differ Yet Work Together

When looking for new prospects, it's easy to forget about the customers already in your sales...

by Yash Chawlani

How to Use Sales Management to Advance Your Team

The highlight of any sales operation is the act of closing a deal.

by Mary Clare Novak

Never miss a post.

Subscribe to keep your fingers on the tech pulse.

By submitting this form, you are agreeing to receive marketing communications from G2.

We use essential cookies to make Venngage work. By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.

Manage Cookies

Cookies and similar technologies collect certain information about how you’re using our website. Some of them are essential, and without them you wouldn’t be able to use Venngage. But others are optional, and you get to choose whether we use them or not.

Strictly Necessary Cookies

These cookies are always on, as they’re essential for making Venngage work, and making it safe. Without these cookies, services you’ve asked for can’t be provided.

Show cookie providers

• Google Login

Functionality Cookies

These cookies help us provide enhanced functionality and personalisation, and remember your settings. They may be set by us or by third party providers.

Performance Cookies

These cookies help us analyze how many people are using Venngage, where they come from and how they're using it. If you opt out of these cookies, we can’t get feedback to make Venngage better for you and all our users.

• Google Analytics

Targeting Cookies

These cookies are set by our advertising partners to track your activity and show you relevant Venngage ads on other sites as you browse the internet.

• Google Tag Manager
• Infographics
• Daily Infographics
• Popular Templates
• Accessibility
• Graphic Design
• Graphs and Charts
• Data Visualization
• Human Resources
• Beginner Guides

Blog Graphic Design How To Write a Sales Plan That Converts (+ Templates)

How To Write a Sales Plan That Converts (+ Templates)

Written by: Letícia Fonseca Nov 17, 2021

Sales plans are often considered the foundation of any successful business plan.

A sales plan outlines an organization’s goals for its future operations and steers the sales team in the right direction.

Every successful business relies on a sales plan to reach its sales goals and pivot its strategy when necessary. 

Learn what you need to succeed in writing an impactful sales plan that boosts your conversions and increases customer loyalty.

Don’t know where to start? Create a sales business plan with Venngage’s templates and improve your growth strategy.

Click to jump ahead:

What is a sales strategy plan, what is included in a sales plan, what are the objectives of sales and operations planning.

• How do you write an excellent sales plan?

A sales strategy plan is a document that lists what a company is going to sell, how much the company intends to earn, and how the company plans to go about it.

The sales strategy helps the company determine how to maximize profit margins and stay competitive in the industry.

Here’s an example of a sales strategy plan that includes every action that the sales team is expected to perform.

This ensures that sales managers know what they are responsible for and how the desired output or deliverables for the sales process tie into the business plan.

Return to Table of Contents

A good sales strategy includes a sales plan for your product or service, as well as a plan to market it. Goals to reach your target customers make a sales campaign easy to create and follow.

Here are the most important points to include in a sales strategy plan:

• Product research
• Target audience
• Customer service and customer retention
• Product and service pricing
• Marketing and advertising plan
• Estimated budget for the entire campaign

This sales plan highlights measurable milestones for sales reps to aim for.

We’ve already touched on reasons why companies should use a sales plan, like this example, for their upcoming campaigns.

Below are the four main objectives of creating a sales plan and how they help with sales forecasting.

Align company departments and sales department goals

Different departments can have different perspectives on priorities and progress.

By aligning the company’s other departments with your sales team’s goals, you can ensure that all teams have a shared understanding of the sales plan’s objectives and their holistic contribution towards the business goal.

Create strategic direction for sales teams

A strategic direction plan establishes the company’s goals and objectives for the sales team.

You can formulate strategic direction plans by identifying the following:

• Target audience demographics
• Brand and product niche
• Actions that you want your customers to take
• The best channels to reach customers, such as social media and search engines

Once you’ve identified these, you can create an in-depth plan that can generate conversions in no time. Effective plans, like the one below, keep every customer detail in check.

Better customer-relationship management

A sales plan identifies the individuals and teams responsible for producing results that qualify as milestones for an upcoming business campaign.

With clear assignments, sales managers will easily know which individual or sales team member to approach for additional data.

Mark sales team milestones

Measuring plan milestones are important because they help assess a plan’s performance in a given period or by the end of its execution.

In doing so, team leaders can determine whether the project efficiently used every team member’s efforts and company resources to achieve the plan’s objectives.

The following are excellent examples of milestones for a sales plan:

• Completion of the research phase
• Development of the plan
• Approval of the plan
• Implementation of the plan

How do you write a sales plan?

Take a look at this sales plan. It’s fully detailed, sets deadlines, and keeps everyone updated with the most relevant and newest information so the team is aware of their responsibilities.

Here’s an overview of making an excellent and greatly convincing sales plan:

Compile data from the previous sales year

Create sales targets that meet your sales plan objectives, create a swot analysis, identify demand trends using sales data, look for existing market gaps.

• Appoint key roles for each of your objectives

So, let’s get to it!

Evaluating data from previous marketing campaigns could reveal helpful trends that can improve your upcoming sales plans.

Previous sales data can indicate accurate demographic data, such as lifestyle, age, income, and high sales activities in a given area.

With this data, your team can develop a detailed sales plan that includes your products while keeping in mind your demographic’s language, lifestyle, sensibilities, and more.

Here’s a great way to present this to your superiors and team members.

Related: 10 Demographic Infographic Templates to Share Population Data and More

Simple food sales action plan template

Take your reports from dull to comprehensively lively with this Venngage template. This is a great sales plan template when you have a significant amount of data to show.

You want to get to the point with your sales plan presentations. This fully customizable template makes it easy to share your sales plan data quickly and easily.

With Venngage, you can share your sales plan online with anyone. And when you upgrade to a business account, you can download your plan in a variety of formats, including PNG, PNG HD, PDF, Interactive PDF, and PowerPoint.

All sales targets must be clear, measurable goals that are specific and realistic with a defined deadline.

For example, ‘increase customer retention by 20 percent by the fourth quarter of this year’ is a specific, measurable, attainable, and timely goal.

Aligning your sales targets with the company’s general objectives is the best way to create sales plan objectives that incentivize customers to take action and make a purchase.

These sales KPIs or key performance indicators will keep the sales team aligned and on track with sales goals.

Light strategic sales action plan template

Organize your KPIs for measuring with this simple template. It’s easy to add to a project management interface. Alternately, it can be shared via email.

This helps to have everyone synchronized with the sales plan objectives.

All the colors in this template are neutral, and you can switch them out with your branding assets using Venngage’s convenient drag-and-drop editor.

A SWOT analysis is a tool utilized in the business world to identify the strengths, weaknesses, opportunities, and threats that a company’s business model may face.

Conducting a SWOT analysis is important for business owners to ensure that their company is as prepared as possible for the future. It can help businesses identify what strategies should be utilized for sales plans.

There are numerous reasons why businesses should use a SWOT analysis:

• A SWOT analysis makes forecasting easier when it is difficult to accurately predict the direction of an industry
• The SWOT analysis is a simplified view of the company’s situation and helps in reaching revenue targets
• It helps companies compare themselves to competitors and create a sales plan that is impactful 

It’s undeniable that the data a SWOT analysis produces is essential for any brand.

Blue competitor SWOT analysis template

Easily organize your thoughts with this simple but effective SWOT analysis template.

The grid format helps your team organize their thoughts and build an efficient sales pipeline.

Change the color scheme to suit your brand, or add a background or header image to make the text stand out.

Related: 15+ Business Plan Examples to Win Your Next Round of Funding

Demand trends are changes in the type and quantity of goods that consumers want to buy.

This is crucial data for sales plans because demand helps sales managers gauge if people identify the brand’s products as essentials or luxuries.

One way to identify demand trends is to use a scatter plot. This is what a scatter plot graph looks like:

This graph is an excellent way to find trends and correlations in your data. Here’s how:

• Plot two sets of data on the same graph
• Pick a line that divides the graph into two equal halves
• Compare the height of each data point on the left side of the line to the height of data points on the right side of the line
• Consider how many data points are on one side of the line than the other

If there are more data points on one side, there is likely a correlation between the two sides and possible causation.

Once you’ve identified these trends, you can include graphs and charts on a sales plan template during your presentation.

Visuals and well-made infographic designs are excellent ways to present your data without cluttering your documents or slides.

Revenue scatter plot chart

A great way to present prospective trends is by customizing this simple scatter plot graph.

This template fits perfectly into a presentation slide deck. There aren’t heavy visuals in this template. The layout is clean and simple, leaving nothing to the reader’s imagination.

You can make the chart more relevant by adding brand-related or relevant images. Or use an image from the 3 million+ stock photos available in the Venngage library.

Upload your own images, change the colors and fonts, and more with this template.

Related: How to Choose the Best Types of Charts For Your Data

A market gap is a space between supply and demand. It’s important because if there is a large market gap, it can indicate an economic opportunity for a company to capitalize on.

Market gaps can be as simple as solving a problem identified by an emerging group of customers.

For example, not every business has food delivery services because it’s expensive to make a fleet, and this gap helped create food delivery services.

A market team can find gaps based on three inputs:

• Forecasting models that help analyze data from the company’s previous-year data
• Qualitative research on lacking areas and industry expert reports identifying the target audience’s pain points
• Finding micro to small emerging trends that are already existing in the market

Market research mind map template

Display your research data with an easy-to-understand template, like the example below. You can present every single detail of your research without making it look like a cluttered report.

Using visuals and an easy-to-understand table, your readers can easily follow the strategic sales plan process from start to finish.

Appoint key roles for each of your sales objectives

With a strategic sales plan, you’ll need to appoint team members or departments to specific tasks. This is crucial for achieving the sales plan’s goals.

A good sales manager will assign roles according to each member’s specialty. For example, front-facing sales reps are better positioned to handle the CRM components of sales plans.

Appointing key roles can be as simple as using a table to align a team member’s position with their responsibilities.

However, you will need much more complex diagrams if you’re assigning tasks to projects with dozens of members.

Food Customer Sales Action Plan Template

Highlight every important detail with this free sales plan template that you can send to team members and other departments.

This sales plan template includes a dedicated section for your target market, customer profile, action plan, and task assignments. It’s a great briefing document for both internal and external use.

Fully customize this sales plan template for your brand with Venngage’s My Brand Kit feature.

Related: 9 Sales Infographics to Guide Strategy and Increase Sales

Now you can execute your sales plan with confidence and grow your customer base

Sales plans should be visually attractive as well as impactful. It isn’t always easy to create a sales plan without design experience.

Use the free sales plan template examples in this post to write a sales plan that is powerful and effective.

With these examples as inspiration, you can help team members and your business convince your target market about the dependability and quality of your products.

The Venngage sales plan templates will help you reach your sales goals faster and grow your business in the process.

Discover popular designs

Infographic maker

Brochure maker

White paper online

Newsletter creator

Flyer maker

Timeline maker

Letterhead maker

Mind map maker

Ebook maker

How To Build a Strategic Sales Plan + 10 Examples

• March 28, 2024

Every sales team has some sort of plan, even if it’s just “sell more of the product/service that you’re employed to sell.”

A sales plan is a portfolio that includes a layout of your processes, target audience, objectives and tactics. It’s used to guide your sales strategy and predict cost and returns. 

Yet without a codified sales plan, it can be difficult to give a sales team the motivation and purpose they need to successfully engage customers and continue to generate revenue.

Not having a sales plan that’s written down and signed off on by stakeholders can lead to confusion around what sales reps should and shouldn’t be doing , which can be demotivating.

It might seem daunting or time-consuming to put together an entire sales plan, but it doesn’t need to be. Here’s how to create a thorough sales plan in 10 simple steps. 

What Is a Sales Plan? 

A successful sales plan defines your target customers, business objectives, tactics, obstacles and processes. An effective plan will also include resources and strategies that are used to achieve target goals. It works similarly to a business plan in the way it’s presented, but only focuses on your sales strategy. 

A sales plan should include the following three components: 

• Ideas: If you use specific business methodologies, you may choose to outline key principles and examples of them in action within your sales plan. An example could be conversation tactics when pitching your product to your target customer. 
• Processes: In order to streamline productivity and business strategy, you’ll want to make sure your processes are defined within your sales plan. Your sales team should be able to refer to the sales plan when they’re in need of direction. 
• Tools and tactics: The most effective sales plans include not only high-level business strategies, but also step-by-step approaches for your sales team to utilize. These tools can include key conversation pieces for your sales reps to use when pitching a product or content to close out a deal. 

Solidifying a sales plan is crucial for a strong business model. Taking the time to narrow in on the components above will set you and your business up for success down the road. 

Sales Planning Process

It’s important to keep in mind that sales planning isn’t just about creating a sales plan document. A sales plan should be a go-to item that’s used every day by your team, rather than sitting on your desk collecting dust. Creating an effective sales plan requires high-level strategy.

You should: 

• Decide on a timeline for your goals and tactics
• Outline the context
• Write out the company mission and values
• Describe the target audience and product service positioning
• Include sales resources
• Draw out an overview of concurrent activities
• Write an overview of your business road map
• Outline your goals and KPIs
• Outline an action plan
• Create a budget 

 Below we dive into each of these steps to create your ideal sales plan. 

1. Decide on Your Timeline

Setting goals and outlining tactics is not going to be productive if you’re not working toward a date by which you’ll measure your efforts.

Determining the timeline of your sales plan should therefore be your number one consideration. When will you be ready to kick-start your plan, and when is a reasonable time to measure the outcomes of your plan against your SMART goals?

Remember that you need to give the plan a chance to make an impact, so this timeline shouldn’t be too restrictive. However, you also want to make sure that you’re flexible enough to adjust your plan if it’s not producing the desired results.

Most sales plan timelines cover about a year, which may be segmented into four quarters and/or two halves to make it a little more manageable.

2. Outline the Context

Use the first page of your sales plan to outline the context in which the plan was created.

What is the current state of the organization? What are your challenges and pain points? What recent wins have you experienced?

Do you have tighter restrictions on cash flow, or does revenue appear to be growing exponentially? How is your sales team currently performing?

While you’ll discuss your business plan and road map later in the document, you can also outline the long-term vision for your business in this section. For example, where do you want to see the business in five years?

Tip: Comparing the current situation with your vision will emphasize the gap between where you are now and where you need to be. 

3. Company Mission and Values

It’s essential that you put your mission and values at the heart of your business. You need to incorporate them into every function – and this includes your sales plan.

Outlining your mission and values in your sales plan ensures that you remember what the company is striving for, and in turn helps ensure that your approach and tactics will support these objectives.

Remember: A strong brand mission and authentic values will help boost customer loyalty, brand reputation and, ultimately, sales.

4. Target Market and Product/Service Positioning

Next, you’ll need to describe the market or markets that you’re operating in.

What is your target market or industry? What research led you to conclude that this was the optimal market for you?

Who within this industry is your ideal customer? What are their characteristics? This could be a job title, geographical location or company size, for example. This information makes up your ideal customer profile .

If you’ve delved further into audience research and developed personas around your target market, then include them in here, too.

5. Sales Team and Resources

This step is simple: Make a list of your sales resources, beginning with a short description of each member of your sales team.

Include their name, job title, length of time at the company and, where appropriate, their salary. What are their strengths? How can they be utilized to help you hit your goals?

You should also include notes around the gaps in your sales team and whether you intend to recruit any new team members into these (or other) roles.

Tip: Communicate the time zones your team members work in to be mindful of designated work hours for scheduling meetings and deadlines. 

Then, list your other resources. These could be tools, software or access to other departments such as the marketing team – anything that you intend to use in the execution of your sales plan. This is a quick way to eliminate any tools or resources that you don’t need.

6. Concurrent Activities

The next step in creating your sales plan involves providing an overview of non-sales activities that will be taking place during the implementation of your sales plan.

Any public marketing plans, upcoming product launches, or deals or discounts should be included, as should any relevant events. This will help you plan sales tactics around these activities and ensure that you’re getting the most out of them.

7. Business Road Map

For this step, write up an overview of your business’s overall road map, as well as the areas where sales activities can assist with or accelerate this plan. You’ll need to collaborate with the CEO, managing director or board of directors in order to do this.

In most cases, the business will already have a road map that has been signed off on by stakeholders. It’s the sales manager’s job to develop a sales plan that not only complements this road map, but facilitates its goals. 

Tip: Highlight areas of the road map that should be touchpoints for the sales team. 

Ask yourself what your department will need to do at each point in the road map to hit these overarching company goals.

8. Sales Goals and KPIs

Another important part of the sales plan involves your sales goals and KPIs.

Outline each goal alongside the KPIs you’ll use to measure it. Include a list of metrics you’ll use to track these KPIs, as well as a deadline for when you project the goal will be achieved.

It’s vital to make these goals tangible and measurable.

A bad example of a goal is as follows:

Goal 1: Increase sales across company’s range of products and services.

A better goal would look something like:

Goal 1: Generate $500,000+ in revenue from new clients through purchases of X product by X date.

9. Action Plan

Now that you’ve laid out your goals, you need to explain how you will hit them.

Your action plan can be set out week by week, month by month, or quarter by quarter. Within each segment, you must list out all of the sales activities and tactics that you will deploy – and the deadlines and touchpoints along the way.

Tip: Organize your action plan by department – sales, business development and finance. 

While this is arguably the most complex part of the sales plan, this is where sales leaders are strongest. They know which approach will work best for their team, their company and their market.

Budgets vary from team to team and company to company, but whatever your situation, it’s important to include your budget in your sales plan.

How are you going to account for the money spent on new hires, salaries, tech, tools and travel? Where the budget is tight, what are your priorities going to be, and what needs to be axed?

The budget section should make references back to your action plan and the sales team and resources page in order to explain the expenditures.

6 Strategic Sales Plan Examples 

You can create different types of strategic sales plans for your company, depending on how you want to structure your sales plan. Here are a few examples.   

Customer Profile 

A customer profile outlines your ideal customer for your service or product. It will usually include industry, background, attributes and decision-making factors.  

Creating a customer profile helps narrow in on the target customer your sales team should focus on while eliminating unproductive leads.  

Buyer’s Guide

A buyer’s guide is an informational sheet that describes your company’s services or products, including benefits and features. This document is useful both for your sales team but also for a potential customer who requires more information on the product before purchasing. 

30-60-90-Day Plan

This plan is organized based on time periods. It includes outlines of goals, strategy and actionable steps in 30-day periods. This is a useful sales plan model for a new sales representative tracking progress during their first 90 days in the position or meeting quotas in a 90-day period. 

This type of sales plan is also ideal for businesses in periods of expansion or growth. It’s helpful to minimize extra effort in onboarding processes. 

Market Expansion Plan

A market expansion plan clarifies target metrics and list of actions when moving into a new territory or market. This sales plan model is typically used with a target market that resides in a new geographical region. 

You’ll want to include a profile of target customers, account distribution costs and even time zone differences between your sales representatives. 

Marketing-alignment Plan

Creating a marketing-alignment sales plan is useful if your organization has yet to align both your sales and marketing departments. The goal of the sales plan is finalizing your target customer personas and aligning them with your sales pitches and marketing messages. 

New Product/Service Plan 

If your organization is launching a new service or product, it’s best to create a sales plan to track revenue and other growth metrics from the launch. You’ll want to include sales strategy, competitive analyses and service or product sales positioning. 

Sales Plan Template

4 additional sales plan templates.

Here are some additional templates you can use to create your own unique sales plan. 

• Template Lab 
• ProjectManager

5 Tips for Creating a Sales Plan 

Now that you’ve seen and read through a few examples and a sales plan template, we’ll cover some easy but useful tips to create a foolproof sales plan. 

• Create a competitive analysis: Research what sales strategies and tactics your close competitors are using. What are they doing well? What are they not doing well? Knowing what they are doing well will help you create a plan that will lead to eventual success. 
• Vary your sales plans: First create a base sales plan that includes high-level goals, strategies and tactics. Then go more in depth on KPIs and metrics for each department, whether it’s outbound sales or business development . 
• Analyze industry trends: Industry trends and data can easily help strengthen your sales approach. For example, if you’re pitching your sales plan to a stakeholder, use current market trends and statistics to support why you believe your sales strategies will be effective in use. 
• Utilize your marketing team: When creating your sales plan, you’ll want to get the marketing department’s input to align your efforts and goals. You should weave marketing messages throughout both your sales plan and pitches. 
• Discuss with your sales team: Remember to check in with your sales representatives to understand challenges they may be dealing with and what’s working and not working. You should update the sales plan quarterly based on feedback received from your sales team. 

When Should You Implement a Strategic Sales Plan? 

Does your organization currently not have a sales plan in place that is used regularly? Are you noticing your organization is in need of structure and lacking productivity across departments? These are definite signs you should create and implement a sales plan. 

According to a LinkedIn sales statistic , the top sales tech sellers are using customer relationship management (CRM) tools (50%), sales intelligence (45%) and sales planning (42%) .

Below are a few more indicators that you need an effective sales plan. 

To Launch a New Product or Campaign 

If you’re planning to launch a new service or product in six months, you should have a concrete marketing and sales strategy plan to guarantee you’ll see both short- and long-term success. 

The sales plan process shouldn’t be hasty and rushed. Take the time to go over data and competitor analysis. Work with your team to create objectives and goals that everyone believes in. Your sales plan should be updated formally on a quarterly basis to be in line with industry trends and business efforts. 

To Increase Sales

If your team is looking to increase revenue and the number of closed sales, you may need to widen and define your target audience. A sales plan will help outline this target audience, along with planning out both sales and marketing strategies to reach more qualified prospects and increase your sales conversion rate. 

Now that you’ve seen sales plan examples and tips and tricks, the next step after creating your sales plan is to reach those ideal sales targets with Mailshake . Connect with leads and generate more sales with our simple but effective sales engagement platform.

• Content Marketing
• Practical Prospecting Podcast
• Success Stories

Continue reading

LinkedIn Prospecting in 2024 – Top Tips

Narrow Down Your ICP

5 Stages of a Cold Call

Grow your revenue faster, automate all your sales outreach with mailshake..

• Mailshake Blog
• Cold Email Masterclass
• Cold Email Academy
• Prospecting Podcast
• Accelerate Newsletter
• Follow-Up Strategy
• Email Analyzer
• Live Training
• Data Finder
• LinkedIn Automation
• AI Email Writer
• Email Deliverability
• Lead Catcher
• Chrome Extension
• Integrations

• How to Increase Sales Revenue: 25 Effective Strategies

What Does it Mean to Increase Revenues?

What does it mean to increase sales, strategies to increase sales revenue: elevate your business success, 1. profit-driven pricing, 2. goal-oriented focus, 3. engaging customer communication, 4. incentive enhancement, 5. strategic bundling and upselling, 6. exploring new distribution channels, 7. brand amplification, 8. empowered sales team, 9. geographic expansion, 10. collaborative partnerships, 11. dynamic pricing experimentation, 12. optimized shipping strategies, 13. strategic discounts and price slashes, 14. rebate incentives, 15. coupon-driven marketing, 16. motivated salesforce, 17. compelling sales collateral, 18. consistent customer outreach, 19. diverse payment options, 20. talented sales recruitment, 21. deferred payment programs, 22. exceptional service reputation, 23. retention emphasis, 24.customer base expansion, 25. data-informed insights, enhancing sales increase strategies: tips for effective implementation, cost of sales awareness, embrace long-term vision, efficient tracking and analysis, strategic reinvestment, empower your business growth with strategic sales enhancement, how can i boost my sales revenue effectively, what role does a pricing strategy play in revenue growth, how can i attract new customers to increase sales, what's the significance of customer retention in revenue generation, is it possible to increase sales without compromising profit margins, can i scale my business's sales revenue in a competitive market, how do i track the effectiveness of my revenue-increasing strategies, what steps can i take to ensure long-term revenue increase, are there specialized services to help implement revenue-boosting strategies, how soon can i expect to see results from my sales increase efforts.

• Price Monitoring
• Product Availability Tracker
• MAP Monitoring
• Price Optimization
• Digital Shelf Analytics
• Dynamic Pricing
• Price Intelligence
• Product Matching
• Price Comparison
• Price Scraping
• Price Crawler
• Amazon Price Tracker
• Google Shopping Repricer
• Furniture & Home Decor
• Beauty Care
• E-Pharmacies
• Consumer Packaged Goods (CPG)
• Consumer Electronics
• Fashion and Apparel
• Sporting Goods
• Automotive Supplies
• Pet Supplies
• Toys and Gifting
• Pricing & Promotion Teams
• E-commerce Teams
• Business Analysts
• Marketing Teams
• Merchandising Teams
• All Solutions
• Case Studies

• Design for Business
• Most Recent
• Presentations
• Infographics
• Data Visualizations
• Forms and Surveys
• Video & Animation
• Case Studies
• Digital Marketing
• Design Inspiration
• Visual Thinking
• Product Updates
• Visme Webinars
• Artificial Intelligence

9 Stunning Sales Business Plan Templates to Close Deals

Written by: Orana Velarde

When sales and marketing teams work together, amazing things can happen for a business. Take, for example, the creation of an integral sales business plan that covers not only the goals the team aspires to but also all the data to support the actions, timelines, roadmaps and org charts.

Your business plan for sales and marketing activities is the guideline by which both teams undertake their tasks, aiming for a common goal. Creating a sales business plan collaboratively can help the teams see the big picture faster and be ready for any eventuality along the way.

In this guide, we will share nine business plan templates to help you build the perfect plan for your teams to work with. Share it digitally with your sales and marketing teams; they will be more productive and close more deals.

Let’s dive in.

Table of Contents

What is a sales business plan, what is the sales business planning process, what goes in a sales business plan template, 9 business sales plan templates, sales plan faqs.

• A sales business plan is a document that outlines the goals, strategies and tactics of a company’s sales department, including current state and future plans.
• The sales business planning process includes figuring out the scope, organizing the team and assigning roles, collecting critical information in a centralized location, setting up branded templates, customizing the templates and collaborating with the team to finalize the document.
• The five different types of strategic sales planning are goal-oriented planning, account-based planning, product planning, relationship planning and sales process planning.
• Explore the nine templates provided according to sales business plan examples and choose the one that matches your sales goals.
• Sign up for Visme to create your sales business plans and all your sales and marketing collateral without needing any design skills.

A sales business plan—sales plan for short—is a document or presentation that defines the strategies your team will undertake to close deals, retain clients and bring in new leads. With a business plan , sales are contrastingly better overall.

Each section defines the steps toward hitting milestones and achieving goals. It lays a forecast for all activities that have to do with selling and hitting sales targets. The team members who benefit the most from a sales business plan are the sales reps and marketing strategists. It gives them all a vision of the big picture, a mission to aim for and a roadmap to achieving the goal.

Overall, a well-crafted sales business plan is crucial for optimizing the sales cycle and achieving success in the competitive world of sales.

To create a business plan for sales activities, follow an industry-standard format and add your team's unique content plus the company’s branded elements. Build a sales action plan based on your strategies and goals, backed up by your chosen sales plan template .

Here’s the path to take:

1. Figure out the scope

First, you need to know the scope of possibilities for the sales business plan you’re working on.

To figure this out, you need to answer these questions:

• What do you intend to cover in your sales plan?
• What aspects of the business will the sales plan cover?
• How far can this plan take you?
• Will it span weeks, months, a quarter, or an entire year?
• How many people will need to work together from how many teams?

This is the perfect opportunity to use mind maps . Visualizing your scope with mind maps makes it easy for you to organize the information and communicate it with everyone. And if you want to gather ideas from your sales team, brainstorming is the way to go.

Read this article to learn how to maximize your brainstorming meetings using online whiteboards.

Brainstorm the sales plan with your team using Visme’s infinite whiteboard . Our infinite whiteboard supports real-time collaboration and has more than enough space for you to lay out all the information.

Once you’ve mapped out your scope, create an outline for the overall plan. The outline will be the foundation for the pages and sections in your sales business plan. The next section, “What goes in a business plan” includes a list of essential sections that will help create a business plan for sales.

2. Organize the team and roles within the team

Part of the planning includes organizing a group of people who will work together to meet the goals laid out in the plan. Create a branded org chart visualizing team roles and responsibilities. Include this chart on a page in your sales plan; make it part of the process.

Using hotspots and hyperlinks, connect each team member's photo to their task list on monday.com or your favorite productivity platform.

Do you need more people to achieve the goals you’re pitching? Use this template to assign roles and tasks to team members.

3. Collect all information, analysis and data in one digital location.

No plan gets anywhere without data. Research, analysis, and investigation are your best friends at this point. Collect all the data you need and organize it in an accessible way. This will help immensely when building the sales plan .

Gather raw data about your current sales activities and performance, competitors, user persona, target market, industry analysis and more. Keep all visual documentation and relevant research samples inside a folder in your Visme workspace and name it accordingly.

Give access to those folders only to people involved in the project. The permission settings are in the brand controls for your workspace.

When you take advantage of the workspace organization features in your Visme account, you can plan your team's activity productively.

4. Set up a branded template

Are you regularly creating the same document more than once to share with different people? Branded templates are your secret weapon for any visual asset creation task. It saves time and serves as the guideline for all future versions of that document.

Applying your brand to industry templates is simple. First, pick one of our professionally designed templates, and then use our intuitive editor to change the color scheme, fonts and other design elements. You can also create a master layout to control fonts and logo placements.

Better yet, try Visme's Brand Wizard feature . Input your website URL and follow the steps. In the end, you’ll have a full set of templates with your brand colors and fonts.

5. Create each page in the document/slide in the deck

Transfer content from the outline to the document, section by section. Analyze and customize the visualization of each slide or page so it's optimized for the story you will tell. Yes, even sales plans can use storytelling techniques to be functional and effective. It’s the single most important communication tool in your arsenal.

Customize the sections, pages and slides with all the design elements available inside your Visme editor. Tap into all the interactive features to create an interactive sales business plan experience or make your digital PDF more engaging.

Take note of all the pages and slides as you create them to help you build the "table of contents" page. Use hyperlinking to let readers navigate the sales business plan however they wish.

6. Collaborate with the team

Involve the teams from the start. Task them with providing information or creating sections of the plan that pertain to their sector. Create the pages together, tag team members and leave comments to share information.

Ask managers for feedback through the Visme workspace; send them a live link to the project where they can leave notes and comments for edits.

Use a template to create an org chart that explains and details everyone’s role in the plan moving forward. When you make the process, plan and action collaborative, the team culture is strengthened. It’s a win-win in all directions.

7. Finalize and Share Your Plan

Take care of the last edits and proofread all the content. Double-check all image permissions and finalize all the layouts. Now that all the slides or pages are ready, it’s time to share and present the finished project. Use Presenter Studio to add a personalized message to the sales plan presentation, which is ideal for remote teams.

How do you wish to share the sales business plan with your team?

If there's any degree of interactivity in your plan, digital is the way to go. In the settings tab, publish your Visme project to the web and generate a live link to share with anyone you wish.

Download or share your sales business presentation as a video, a flip book, an interactive PDF or an interactive digital experience. All of these and more are possible with Visme.

There are templates, and then there are branded templates. A regular template has a color palette chosen by our designers for anyone to use. A branded template has all your company colors and fonts ready to fill up with content and finalize.

Here's a comprehensive list of the actual slides or pages in a sales business plan template. These apply to the document or presentation format of a top-down sales business plan.

Made with Visme Infographic Maker

 Start with the stunning cover page, then follow up with an interactive table of contents and other pages such as:

• Executive summary. Summarize your company goals, sales objectives, revenue targets, and top-level strategies. This lays the foundation for the rest of your document.
• Business goals (SMART goals & KPIs). Provide clear goals that you'll use to guide your sales plan activities and resources. 
• Current sales performance.  Use data visualization to present an overview of your current sales performance. 
• Industry and market overview.  Provide actionable insights on data or trends to support your sales plan.
• Description of sales strategies and tactics.  Break down the sales techniques that will be used to execute your plan.
• Customer segments.  Define your customer persona , target audience or segmentation, answering the question, "Who do you plan to sell to."
• SWOT Analysis.  Take a look at your sales team or brand's strengths, weaknesses, opportunities and potential threats. 
• Resources and team capabilities. Using the organizational chart , visualize the team roles and list resources to accomplish your goal.
• Timeframe for execution.  Provide an estimated timeframe you'll need to execute your sales plan. 
• Budget.  State how much you plan to spend or need to accommodate your sales plan's resources.  

Here’s the collection of sales business plan examples you’ve been looking for. They are available in different selling styles, covering an array of industries. Simply add your brand content with elements of storytelling to make it unforgettable.

These business sales plans are a great starting point for sales managers looking for more templates to use with their team.

1. New Product Sales Plan

Plan the sales strategy for a new product with a new product sales plan template. Put together a strategy to promote the new product to existing clients and new prospects. Look at the data from previous campaigns and use it as the foundation for future product launches and sales plans.

The document-style sales business plan template below has all the pages you need to share information about the products, the goals, the KPIs to follow and the team in charge of getting it done. Finally, there are data pages for the budget and market analysis.

2. SaaS Sales Plan

SaaS companies need effective sales plans to grow their client base and increase quarterly revenue. A comprehensive sales plan for a SaaS company needs specific sections for each item and clear strategies for reaching team goals. Link to the materials the sales team will use, like sales playbooks and surveys .

This sales plan sample template, designed especially for SaaS companies, concentrates on the strengths, opportunities and unique selling points. The color blocks and data widgets offer a quick overview of the foundation, goals and team in charge of taking care of it.

Beyond creating a sales plan, you want to visualize your sales pipeline to see where your sales prospects are in the purchasing process.

3. 30-60-90-day Sales Plan

Maximize the efficiency of your sales team by utilizing this comprehensive sales action plan template. This 30 60 90 day sales plan example template is based on the idea of time. The strategies in the plan are laid out in three sections of one month each. Roadmaps have a timeframe, and there are three sets of goals. The purpose is to integrate new technology better or train a new sales rep into the team.

Get the most from your 30-60-90 sales business plan with the template below. Each page concentrates on the dedicated time period, explaining everything expected from the employee or the team.

4. Territory Sales Plan

Territory sales business plans are based on a specific geolocation or localization where the sales will occur. You need this type of sales plan if your company has client bases in different areas of the country or world. Culturally, each location can have different approaches and sales tactics. Use the dynamic fields feature to reuse territory sales presentations and easily change the location information.

Across nine pages in a purple color scheme, this territory sales plan is ready for your team’s detailed strategic planning. Create a document per location, or use interactivity to create hotspots that change the data or information according to the reader’s choice.

5. Business Development Sales Plan

Strategic business development can mean increasing client reach, improving business partnerships and many other business activities that increase revenue. Using this business development sales plan, your team can strategize different approaches to achieve positive goals.

In the business development sales plan template below, you’ll find all the graphic organizers to help your team see the big picture across different factors. Create timelines , Gantt charts and roadmaps to organize tasks and measure goals.

6. Market Expansion Sales Plan

Expanding the market is a large part of many sales strategies. And it also needs a solid sales business plan for the team and higher-ups to know what they can expect. To expand your target market efficiently, you’ll need to do a lot of research. All the data you collect goes on the pages of the market expansion sales plan in attractive data visualizations and infographic layouts.

Get inspired to set bold market expansion goals with this colorful and clean-cut template design. Each page has a specific function and purpose, and charts and data visualizations grace the pages without visual obstacles. This template is great for fast and easy information sharing.

7. Revenue-based Sales Plan

The name of this sales plan says it all. The entirety of this plan stems from revenue-how much there is, how much the company wants, and how to get it. These are ideal for sales teams that separate the big picture into actionable parts.

With the template below, your team can create an actionable sales plan that moves the needle forward. The angled leading lines on each page take the reader on a visual journey across goals and timelines to success. Part of the plan is to inspire the team members and stakeholders to believe in the process and work together.

8. Real Estate Sales Plan

In real estate, you’ll have to plan strategies for your agents and teams to follow together. Real estate agents must work with the marketing team to be on the same page about messaging, strategies and goals. With a sales plan, you can put it all together into one.

In this template, all the marketing, prospecting, and target market calculations work together to improve your sales strategies. Strategic planning can improve revenue for the agency, the agents, and the homeowners.

9. Sales Training Plan

New sales reps perform better when their onboarding and training are inspiring and motivating. Use this template to plan your training and onboarding strategies and create a better company culture. Instruct new hires in the systems and explain timelines of expected performance during the probation and orientation phase.

The choice of color palette and design elements is important for telling the story of your sales training plan. Cover both high and low levels of the sales process by training efficiently. Plan how to train and get results.

After personalizing your preferred sales business plan template, the next step is to download and share it with your team and stakeholders.

With Visme, you have complete freedom over how you use your documents. You can download the design in various formats, such as PDF, JPG, PNG, and HTML5, or share it online via email or a shareable link.

You can even publish your content anywhere on the internet by generating a snippet of code from the Visme app.

One of our satisfied customers, Sean, a Web Designer & Digital Marketing Specialist, has shared their positive experience with Visme's templates and sharing options.

Web Designer & Digital Marketing Specialist

Q. What Are the Different Types of Strategic Sales Planning?

As a sales leader, it is crucial to avoid poor planning, as it can result in missing up to 10% of annual sales opportunities . Your responsibility is to ensure that your company does not experience this setback.

To help you avoid this pitfall, here are five distinct approaches, each with its own unique flair.

1. Goal-Oriented Planning: This approach begins with setting ambitious yet achievable revenue targets, followed by reverse-engineering your sales process to identify the key performance indicators (KPIs) necessary to reach those targets. Sales activities are then meticulously aligned with the overarching goals to create a cohesive roadmap to success.

2. Account Planning: It focuses on developing a comprehensive strategy for managing individual accounts. This type of planning involves researching the account, identifying key stakeholders, and creating a plan to engage with them. Account planning benefits businesses that rely on a small number of large accounts for their revenue.

3. Product Planning: Product planning involves the development of a strategy for selling a particular product or product line. This type of planning focuses on understanding the market for the product, identifying key features and benefits, and developing a plan for promoting and selling the product.

4. Relationship Planning: Relationship selling is a long-term approach focusing on building strong customer relationships. It involves understanding the customer's needs, building trust and providing ongoing support and value. This approach requires excellent communication skills, a customer-centric mindset and a commitment to delivering exceptional service.

5. Sales Process Planning: This involves developing a comprehensive plan for managing the sales process, from lead generation to closing the sale. This type of planning involves identifying the critical steps in the sales process, developing a plan for each step, and establishing metrics to measure the effectiveness of the process.

Q. How Do I Write a Sales Business Plan?

After learning about the various types of sales planning and their advantages, as well as the components of a sales business plan, it's time to delve into the process of drafting one. Let's explore some tips for writing a successful sales business plan.

• Define Your Sales Objectives: Start by defining your sales objectives. What are your revenue goals? What products or services do you want to sell? Who is your sales ICP ? Defining these objectives will help you create a clear roadmap for achieving your sales goals.
• Conduct a Market Analysis: Conduct a market analysis to identify opportunities and threats in the marketplace. Analyze your industry, competitors, and target audience. This will help you understand how to position your product or service in the market.
• I dentify Your Unique Selling Proposition: Identify your unique selling proposition (USP)—what makes your product or service different from your competitors? What are the benefits of your product or service? Understanding your USP will help you market and sell your product or service better.
• Develop a Sales Strategy: Develop a sales strategy that aligns with your sales objectives. This should include a plan for lead generation, lead qualification and the sales process. You can revisit the types of strategic sales planning sections to choose the one that fits your sales goals. Consider the sales channels you'll use, the sales team structure and the sales tools you'll need.
• Define Sales Metrics: Define sales metrics that will help you measure your progress toward achieving your sales objectives. This could include revenue, sales growth rate, conversion rate and customer acquisition cost.
• Develop a Sales Budget: Develop a sales budget that aligns with your sales strategy and objectives. This should include expenses related to lead generation, sales team compensation, sales tools, and marketing.
• Review and Refine: Review and refine your sales business plan regularly. This will help you stay on track toward achieving your sales goals and make adjustments as needed.

Additionally, you can read this article on creating a strategic sales plan to get more help writing your own sales business plan.

Create Your Sales Business Plan With Visme

Jumping right into a project isn’t always the best idea; you won’t be prepared for the obstacles and hurdles. Every layer of your sales stack should be potentially planned and brainstormed for optimal results.

This is where sales business plans come into play. With well-designed and personalized plans, you create meaningful connections with prospects, turning them into loyal clients.

Create an interactive sales business plan to engage your team in a shared journey toward a common goal. Designate roles and link them together in the sales plan and your productivity platform so everyone is always on track.

Visme has plenty of features to help you and your team close deal after deal. Not only can you create a sales business plan collaboratively, but you can also brainstorm, create other content, share it online, track performance and keep all assets organized within your workspace. Make your team more efficient at creating visual content at every level of your organization using our third-party integrations .

Ready to up your company's sales game and close more deals? Book a demo or sign up today to see how we can help your sales team succeed.

Easily put together winning sales business plans in Visme

Trusted by leading brands

Recommended content for you:

Create Stunning Content!

Design visual brand experiences for your business whether you are a seasoned designer or a total novice.

About the Author

Orana is a multi-faceted creative. She is a content writer, artist, and designer. She travels the world with her family and is currently in Istanbul. Find out more about her work at oranavelarde.com

Newly Launched - World's Most Advanced AI Powered Platform to Generate Stunning Presentations that are Editable in PowerPoint

Researched by Consultants from Top-Tier Management Companies

Powerpoint Templates

Icon Bundle

Kpi Dashboard

Professional

Business Plans

Swot Analysis

Gantt Chart

Business Proposal

Marketing Plan

Project Management

Business Case

Business Model

Cyber Security

Business PPT

Digital Marketing

Digital Transformation

Human Resources

Product Management

Artificial Intelligence

Company Profile

Acknowledgement PPT

PPT Presentation

Reports Brochures

One Page Pitch

Interview PPT

All Categories

Top 10 Sales Business Plan Templates with Examples and Samples

Taranjeet Singh

A well-crafted sales business plan is essential for any company that wants to succeed. But creating a great sales plan can be time-consuming and challenging. That's where sales business plan templates come in.

Sales business plan templates provide a pre-made framework that you can design according to your plan and thus saving you time and effort. Furthermore, it helps you ensure that your plan is comprehensive and well-organized.

The best business plan ppt are 100% editable and customizable. Change the images, colors, and text to match your company's branding. You can also add or remove slides as needed.

If your requirement is to create a great sales business plan, then a sales business plan template is the perfect solution. 

With the below-mentioned templates, you can quickly and easily build a plan to help you achieve your sales goals.

Let’s begin!

Template 1: Sales Plan Presentation Template

This content-ready PPT template focuses on helping businesses decide their mission, drive business growth, and cultivate repeat customers. This concise and informative PowerPoint presentation is designed to equip your sales team with necessary skills and knowledge to elevate your company’s growth. It provides you with valuable insights and strategies for achieving sales objectives, capturing new markets, and fostering customer loyalty. Elevate your sales approach with this dynamic presentation, available for download to maximize your business potential.

Download Now!

Template 2: Sale Action Plan PPT

Experience the transformative potential of our ready to use PowerPoint slide.  This meticulously crafted presentation is your key to unlocking sales success. With in-depth market analysis and strategic insights, it equips you with the required tools to optimize your advertising campaigns to make sales. Seamlessly navigate market trends and consumer behavior to enhance your brand's impact. To access this invaluable resource and drive your business forward, download our PPT. Embrace the power of data-driven decision-making and elevate your sales performance.

Template 3: Sales Strategy Plan PPT

Introducing our professional and appealing curated PowerPoint template. This is a top-notch PowerPoint template to you effectively outline and convey your sales strategy. With a visually captivating layout and content that effortlessly highlights your market analysis, target audience, competitive advantages, and action plans, leave a lasting impression on your audience. Unlock the power of persuasive presentations and grow your business to unparalleled heights. Download now!

Template 4: Sales and Marketing Plan for Business Growth PPT

This PPT delves into crucial topics of sales such as, goals, targets, strategies, measurement, and tactics. This dynamic presentation provides you with a roadmap to propel your business toward success. By defining clear objectives, identifying the target audience, devising practical strategies, measuring performance, and implementing tactical approaches, this plan ensures a comprehensive approach to sales and marketing. Download this insightful resource now to gain valuable insights and actionable steps to accelerate your business growth.

Template 5: Business Sales Growth Strategy Plan Model PPT

Leverage the power of our PPT, covering key topics such as products, strategy, customers, geographical segments, and distribution channels. It consists of different segments and tools to help you identify growth opportunities, develop strategies to capture them, and track your progress. It is a valuable resource if you want to increase your sales. Download this template today and embrace the path to sustainable growth.

Template 6: Sales Strategy of Business Plan PPT

This is a content-ready PowerPoint template exhibiting six-stage process to optimize your sales approach. With visually captivating graphics and intuitive design, showcase different stages of sales, including its process and strategy, market knowledge, science metrics, sales excellence and performance, sales skills, and customer knowledge. This actionable PPT slide empowers you to present your sales strategy with precision and impact. Enhance your presentations today and achieve sales success by deploying this PPT.

Template 7: Sales Strategy Business Plan Template 

Designed by our experts, this professional and visually appealing template offers a streamlined six-stage process to guide you through your sales strategy. Whether you're focusing on marketing, channels, advertising, collateral, or training, this template has got you covered. Its clean & modern design makes it perfect for showcasing your business plan to your clients or team members. Grab this powerful PPT today.

Template 8: Strategic Sales Growth Action Plan PPT

This comprehensive presentation showcases a roadmap for success, emphasizing the key components necessary to reach new customers and expand into untapped markets. With estimated cost analysis, projected sales figures, actionable steps, and achievable targets, this PPT provides you the blueprint for sales growth. Deploy this PowerPoint slide now to to unleash your organization's potential for unparalleled success. It's time to seize opportunities and fuel exponential growth in the competitive business landscape.

Template 9: Framework of Business Plan for Sales Growth PPT

Achieving substantial sales growth requires a well-structured business plan. This content-ready PowerPoint presentation outlines critical components essential for success. It covers vital topics, such as, business strategy, sales strategy, resource development, technology, and sales operations. Discover strategic approaches to optimize your business's growth potential and enhance sales effectiveness. Unlock valuable insights and actionable steps to drive revenue and maximize profitability. To access this informative presentation, download it now.

Template 10: Key Sales Action Plans for Business Growth Template

This ready to use template is designed to help you drive success and achieve exponential growth. Focusing on strengthening and developing your sales strategies covers essential stages such as planning, budgeting, expenses, and revenues. Harness the well-crafted sales plan and unlock your business's full potential. Download this invaluable resource to transform your sales approach and propel your organization toward unprecedented success.

A well-crafted sales business plan is a critical component for any organization looking to thrive in the market. By outlining clear objectives, strategies, and tactics, it provides a roadmap for success and empowers businesses to effectively navigate challenges, capitalize on opportunities, and achieve sustainable growth. Therefore, SlideTeam brings you a collection of content-ready and custom-made PPT templates as a valuable tool for organizations seeking to achieve their revenue targets and drive growth. Deploy these premium slides for setting goals, defining strategies, and implementing effective sales tactics. With careful execution and adaptation, the sales business plan template becomes a roadmap to sustainable sales success.

FAQs on Sales Plan

What is a sales business plan.

A sales business plan is a strategic document that outlines the objectives, strategies, and tactics a company will employ to achieve its sales targets and generate revenue. It serves as a roadmap for the sales team, providing a clear direction and structure to follow. A well-crafted sales business plan includes thorough market analysis, target customer identification, sales goals, budgeting, and sales forecasting. It also outlines the sales strategies, such as pricing, promotional activities, distribution channels, and customer relationship management. A sales business plan is a blueprint for success, helping businesses align their efforts and maximize their sales potential.

How Do I Write a Sales Business Plan?

Writing a sales business plan requires careful consideration and attention to detail. Here are essential steps to guide you:

• Define objectives: Clearly state your sales goals and desired outcomes.
• Conduct market analysis: Understand your target market, competitors, and industry trends.
• Identify target customers: Define your ideal customers and their needs.
• Develop sales strategies: Outline lead generation, customer acquisition, and retention tactics.
• Set sales targets: Establish measurable and achievable sales objectives.
• Create a budget: Allocate resources for sales activities, marketing, and sales team development.
• Develop a sales forecast: Estimate sales projections based on market analysis and historical data.
• Define sales processes: Detail the steps involved in the sales cycle and align them with the customer journey.
• Monitor and evaluate: Establish key performance indicators and review progress regularly.
• Adapt and refine: Continuously refine your plan based on feedback and market dynamics.

What are the 4 Common Sales Strategies?

Four common sales strategies used by businesses are:

• Consultative Selling : This approach builds solid customer relationships and understands their needs. Salespeople act as consultants, providing personalized solutions and guidance.
• Solution Selling : This strategy involves identifying customer pain points and offering tailored solutions. It requires understanding the customer's business and aligning product/service features with their needs.
• Relationship Selling : This strategy centres around developing long-term relationships with customers. Salespeople focus on building trust, providing exceptional customer service, and nurturing ongoing partnerships.
• Social Selling : With the coming of social media, this strategy leverages platforms like LinkedIn and Twitter to connect with customers, share relevant content, and engage in conversations that can lead to sales opportunities.

Businesses can effectively engage customers, differentiate themselves, and drive revenue growth by employing these sales strategies.

Why is a Sales Plan Important?

A sales plan is crucial for the success of a business for several reasons. Firstly, it provides the sales team with a clear roadmap and direction, ensuring everyone is aligned and working towards common goals. It helps set realistic sales targets and objectives, allowing businesses to measure progress and make necessary adjustments. A sale plan also aids in identifying and understanding the target market and customers, enabling businesses to tailor their sales strategies and approaches accordingly. Moreover, it assists in allocating resources effectively, optimizing budgeting and forecasting, and maximizing sales opportunities. A well-defined sale plan ultimately increases the chances of achieving sales targets, driving revenue growth, and outperforming competitors.

Related posts:

• Top 7 Sales Activity Report Templates with Examples and Samples
• [Updated 2023] Top 10 Business Strategy Google Slides Templates To Empower Your Team
• Top 10 Performance Metrics Samples with Templates and Examples
• Top 7 Sales Projection Templates with Examples and Samples

Liked this blog? Please recommend us

Must-Have Sales Brochure Templates With Samples And Examples

Top 10 Sales Best Practices Playbook Templates with Samples and Examples

This form is protected by reCAPTCHA - the Google Privacy Policy and Terms of Service apply.

Digital revolution powerpoint presentation slides

Sales funnel results presentation layouts

3d men joinning circular jigsaw puzzles ppt graphics icons

Business Strategic Planning Template For Organizations Powerpoint Presentation Slides

Future plan powerpoint template slide

Project Management Team Powerpoint Presentation Slides

Brand marketing powerpoint presentation slides

Launching a new service powerpoint presentation with slides go to market

Agenda powerpoint slide show

Four key metrics donut chart with percentage

Engineering and technology ppt inspiration example introduction continuous process improvement

Meet our team representing in circular format

• Start free trial

Start selling with Shopify today

Start your free trial with Shopify today—then use these resources to guide you through every step of the process.

Free Business Plan Template for Small Businesses (2024)

Use this free business plan template to write your business plan quickly and efficiently.

A good business plan is essential to successfully starting your business —  and the easiest way to simplify the work of writing a business plan is to start with a business plan template.

You’re already investing time and energy in refining your business model and planning your launch—there’s no need to reinvent the wheel when it comes to writing a business plan. Instead, to help build a complete and effective plan, lean on time-tested structures created by other  entrepreneurs and startups. 

Ahead, learn what it takes to create a solid business plan and download Shopify's free business plan template to get started on your dream today. 

What this free business plan template includes

• Executive summary
• Company overview
• Products or services offered
• Market analysis
• Marketing plan
• Logistics and operations plan
• Financial plan

This business plan outline is designed to ensure you’re thinking through all of the important facets of starting a new business. It’s intended to help new business owners and entrepreneurs consider the full scope of running a business and identify functional areas they may not have considered or where they may need to level up their skills as they grow.

That said, it may not include the specific details or structure preferred by a potential investor or lender. If your goal with a business plan is to secure funding , check with your target organizations—typically banks or investors—to see if they have business plan templates you can follow to maximize your chances of success.

Our free business plan template includes seven key elements typically found in the traditional business plan format:

1. Executive summary

This is a one-page summary of your whole plan, typically written after the rest of the plan is completed. The description section of your executive summary will also cover your management team, business objectives and strategy, and other background information about the brand. 

2. Company overview

This section of your business plan will answer two fundamental questions: “Who are you?” and “What do you plan to do?” Answering these questions clarifies why your company exists, what sets it apart from others, and why it’s a good investment opportunity. This section will detail the reasons for your business’s existence, its goals, and its guiding principles.

3. Products or services offered

What you sell and the most important features of your products or services. It also includes any plans for intellectual property, like patent filings or copyright. If you do market research for new product lines, it will show up in this section of your business plan.

4. Market analysis

This section includes everything from estimated market size to your target markets and competitive advantage. It’ll include a competitive analysis of your industry to address competitors’ strengths and weaknesses. Market research is an important part of ensuring you have a viable idea.

5. Marketing plan

How you intend to get the word out about your business, and what strategic decisions you’ve made about things like your pricing strategy. It also covers potential customers’ demographics, your sales plan, and your metrics and milestones for success.

6. Logistics and operations plan

Everything that needs to happen to turn your raw materials into products and get them into the hands of your customers.

7. Financial plan

It’s important to include a look at your financial projections, including both revenue and expense projections. This section includes templates for three key financial statements: an income statement, a balance sheet, and a cash-flow statement . You can also include whether or not you need a business loan and how much you’ll need.

Business plan examples

What do financial projections look like on paper? How do you write an executive summary? What should your company description include?  Business plan examples  can help answer some of these questions and transform your business idea into an actionable plan.

Professional business plan example

Inside our template, we’ve filled out a sample business plan featuring a fictional ecommerce business . 

The sample is set up to help you get a sense of each section and understand how they apply to the planning and evaluation stages of a business plan. If you’re looking for funding, this example won’t be a complete or formal look at business plans, but it will give you a great place to start and notes about where to expand.

Lean business plan example

A lean business plan format is a shortened version of your more detailed business plan. It’s helpful when modifying your plan for a specific audience, like investors or new hires. 

Also known as a one-page business plan, it includes only the most important, need-to-know information, such as:

• Company description
• Key members of your team
• Customer segments

💡 Tip: For a step-by-step guide to creating a lean business plan (including a sample business plan), read our guide on how to create a lean business plan .

Benefits of writing a solid business plan

It’s tempting to dive right into execution when you’re excited about a new business or side project, but taking the time to write a thorough business plan and get your thoughts on paper allows you to do a number of beneficial things:

• Test the viability of your business idea. Whether you’ve got one business idea or many, business plans can make an idea more tangible, helping you see if it’s truly viable and ensure you’ve found a target market. 
• Plan for your next phase. Whether your goal is to start a new business or scale an existing business to the next level, a business plan can help you understand what needs to happen and identify gaps to address.
• Clarify marketing strategy, goals, and tactics. Writing a business plan can show you the actionable next steps to take on a big, abstract idea. It can also help you narrow your strategy and identify clear-cut tactics that will support it.
• Scope the necessary work. Without a concrete plan, cost overruns and delays are all but certain. A business plan can help you see the full scope of work to be done and adjust your investment of time and money accordingly.
• Hire and build partnerships. When you need buy-in from potential employees and business partners, especially in the early stages of your business, a clearly written business plan is one of the best tools at your disposal. A business plan provides a refined look at your goals for the business, letting partners judge for themselves whether or not they agree with your vision.
• Secure funds. Seeking financing for your business—whether from venture capital, financial institutions, or Shopify Capital —is one of the most common reasons to create a business plan.

Why you should you use a template for a business plan

A business plan can be as informal or formal as your situation calls for, but even if you’re a fan of the back-of-the-napkin approach to planning, there are some key benefits to starting your plan from an existing outline or simple business plan template.

No blank-page paralysis

A blank page can be intimidating to even the most seasoned writers. Using an established business planning process and template can help you get past the inertia of starting your business plan, and it allows you to skip the work of building an outline from scratch. You can always adjust a template to suit your needs.

Guidance on what to include in each section

If you’ve never sat through a business class, you might never have created a SWOT analysis or financial projections. Templates that offer guidance—in plain language—about how to fill in each section can help you navigate sometimes-daunting business jargon and create a complete and effective plan.

Knowing you’ve considered every section

In some cases, you may not need to complete every section of a startup business plan template, but its initial structure shows you you’re choosing to omit a section as opposed to forgetting to include it in the first place.

Tips for creating a successful business plan

There are some high-level strategic guidelines beyond the advice included in this free business plan template that can help you write an effective, complete plan while minimizing busywork.

Understand the audience for your plan

If you’re writing a business plan for yourself in order to get clarity on your ideas and your industry as a whole, you may not need to include the same level of detail or polish you would with a business plan you want to send to potential investors. Knowing who will read your plan will help you decide how much time to spend on it.

Know your goals

Understanding the goals of your plan can help you set the right scope. If your goal is to use the plan as a roadmap for growth, you may invest more time in it than if your goal is to understand the competitive landscape of a new industry.

Take it step by step

Writing a 10- to 15-page document can feel daunting, so try to tackle one section at a time. Select a couple of sections you feel most confident writing and start there—you can start on the next few sections once those are complete. Jot down bullet-point notes in each section before you start writing to organize your thoughts and streamline the writing process.

Maximize your business planning efforts

Planning is key to the financial success of any type of business , whether you’re a startup, non-profit, or corporation.

To make sure your efforts are focused on the highest-value parts of your own business planning, like clarifying your goals, setting a strategy, and understanding the target market and competitive landscape, lean on a business plan outline to handle the structure and format for you. Even if you eventually omit sections, you’ll save yourself time and energy by starting with a framework already in place.

• How to Start an Online Boutique- A Complete Playbook
• How To Source Products To Sell Online
• The Ultimate Guide To Dropshipping (2024)
• How to Start a Dropshipping Business- A Complete Playbook for 2024
• 6 Creative Ways to Start a Business With No Money in 2024
• What is Shopify and How Does it Work?
• What Is Affiliate Marketing and How to Get Started
• How to Price Your Products in 3 Simple Steps
• 10 Common Small Business Mistakes to Avoid
• How to Turn a Hobby into a Business in 8 Steps

Business plan template FAQ

What is the purpose of a business plan.

The purpose of your business plan is to describe a new business opportunity or an existing one. It clarifies the business strategy, marketing plan, financial forecasts, potential providers, and more information about the company.

How do I write a simple business plan?

• Choose a business plan format, such as a traditional or a one-page business plan. 
• Find a business plan template.
• Read through a business plan sample.
• Fill in the sections of your business plan.

What is the best business plan template?

If you need help writing a business plan, Shopify’s template is one of the most beginner-friendly options you’ll find. It’s comprehensive, well-written, and helps you fill out every section.

What are the 5 essential parts of a business plan?

The five essential parts of a traditional business plan include:

• Executive summary: This is a brief overview of the business plan, summarizing the key points and highlighting the main points of the plan.
• Business description: This section outlines the business concept and how it will be executed.
• Market analysis: This section provides an in-depth look at the target market and how the business will compete in the marketplace.
• Financial plan: This section details the financial projections for the business, including sales forecasts, capital requirements, and a break-even analysis.
• Management and organization: This section describes the management team and the organizational structure of the business.

Are there any free business plan templates?

There are several free templates for business plans for small business owners available online, including Shopify’s own version. Download a copy for your business.

Keep up with the latest from Shopify

Get free ecommerce tips, inspiration, and resources delivered directly to your inbox.

By entering your email, you agree to receive marketing emails from Shopify.

popular posts

The point of sale for every sale.

Subscribe to our blog and get free ecommerce tips, inspiration, and resources delivered directly to your inbox.

Unsubscribe anytime. By entering your email, you agree to receive marketing emails from Shopify.

Latest from Shopify

Jun 8, 2024

Jun 7, 2024

Learn on the go. Try Shopify for free, and explore all the tools you need to start, run, and grow your business.

Try Shopify for free, no credit card required.

Bizvibe Blog

Global B2B Marketplace for Supplier Selection, Vendor Selection

How to Increase Sales: 9 Strategies for Improving Sales Numbers

A good sales strategy is essential to any company trying to compete in the market. You could have a top-tier product with a competitive price, but if no one knows what it is or why they should buy it then you’re still headed for trouble. How to increase sales is therefore a significant concern for any business.

It’s not enough to create a sales strategy when you launch a product or business and then just let it ride, either. There are numerous market factors to contend with and these factors change frequently. Some things that can impact your sales include:

• New competitors
• New product launches from competitors
• New product launches from your company
• A competitor leaving the market
• Raw material availability and price fluctuations
• Brand reputation
• Market trends
• Changes in SEO best practices
• Fluctuations in the economy

There are many ways that the market can change, and most of them are out of your control. This means it’s important to constantly monitor your sales performance and re-evaluate your sales strategy on a regular basis.

While having low sales is a major reason to change up your strategy, it isn’t the only one. Maybe a competitor analysis suggests that you’re underpricing your product, or your competitors are offering something you aren’t. Or you want to grow your business and are looking for the most efficient way to do so. Or maybe you want to enter a new market that requires a different sales approach. Regardless of your current needs, there are many strategies you can adopt in order to increase your sales.

• Understand Your Customers

Making a good product is important, but it will be more likely to find success if it’s developed and marketed with your customers in mind. Creating a buyer persona is useful here: consider who your target audience is and, if possible, collect data about your current buyers. Useful information includes:

• Demographics
• Industry (if you’re selling B2B)

You can survey your customers to get this information, via forms on your site or conversations with salespeople. You can also collect data on how they move through and interact with your website. This will help you determine what your customers’ needs are and how best to sell your product to them.

Knowing your customers’ pain points can also help you improve your sales strategy. Once you have that information, you can focus your marketing on the ways that your product can relieve those pain points. You can also create new offers or develop new features in order to make your product more appealing.

If price is a significant pain point, you can emphasize the ways in which your product could save them money, or offer a bundle or coupon that will provide more value for less expense. If your product is viewed as complex or confusing, you can direct your sales team to devote more time to explaining it during sales calls, or create free written or video tutorials. Or you can develop a simpler version of that product for those who don’t need as many features. By providing targeted relief to customer pain points, you create a compelling reason for people to buy your product.

• Increase Sales by Targeting Your Current Customers

It can be considerably easier and less costly to sell to an existing customer than to attract a new one. Entice them to make another purchase by creating special coupons and other promotions just for returning customers or by creating a loyalty program. You can also create personalized offers such as birthday discounts or promotions based on their purchase history.

Loyalty events are another way to reward customers and keep them engaged. Sneak previews, early access, and free trials can make customers feel special and encourage them to purchase something “exclusive.” They can also be a good source of early reviews: your current customers are already inclined to think well of you and your products, and having reviews available when your product launches to the general public will encourage others to buy it as well.

You can also make the most of your current customers by increasing cart value per person with tactics such as bundles, recommended items, and additional services such as a warranty or installation service. Highlighting something that pairs well with the item your customer is currently purchasing is a good way to convince them to spend more while providing added value.

• Ask for Reviews and Testimonials

Customers will often trust reviews over marketing copy and other materials. Positive reviews will give new customers more confidence in your product and can sometimes provide them with information beyond what’s in the product description, such as how a piece of clothing fits on a particular body type or whether an item works for a specific use case.

Prompt customers to leave reviews by sending them a message some time after they’ve made a purchase, or by offering a discount or other benefit as an incentive. If your products or website aren’t conducive to e-commerce style reviews, you can reach out to some of your clients for testimonials and create a section on your site to display them.

Even negative comments have value. Listen to what your customers dislike or have trouble with and consider how you can mitigate or eliminate those problems. This can improve your product and your customer service, thereby helping you to increase sales.

• Encourage Referrals

As with reviews, people trust referrals from associates and friends. Word-of-mouth is a valuable tool for bringing in new customers. Consider asking happy clients to refer other people, or put in a referral plan that offers a discount or other bonus. You can also encourage referrals by referring other business to your clients, if appropriate. If your clients see you sending business their way, they’ll be more inclined to do the same for you.

• Up Your Customer Service Game

Strong customer service can have a big impact on customer loyalty and repeat purchases. If you don’t provide a certain level of service, customers are likely to look elsewhere for their needs. And if you provide high-quality service, you’ll gain an edge over your competitors.

Some ways to improve customer service:

• Make sure the customer can easily reach someone when they have a question or problem. Contact options should be easy to find on your website. A chatbot can be used to provide 24/7 access to support.
• Respond to customer inquiries in good time — assign a person or team to monitor and reply to messages.
• Offer free guides, demos, or consultations on your product.
• Curate useful articles, videos, and other content on your site and social media.
• Review Your Prices Periodically

It’s important to evaluate your pricing in relation to both your own expenses and your competitors’ prices . Over time, you may find that fluctuating costs have impacted the margins on one or more of your offerings, and you might need to charge more or be able to lower your prices. Competitors also change their pricing strategies, and new companies enter and leave the market all the time. By monitoring your competitors’ prices, you can determine whether you’re being undercut — or undercutting yourself. This can also reveal whether there’s a market niche that’s going unfulfilled, perhaps for a high-quality product at a higher price point or a lower-cost, more bare-bones alternative.

Lower prices aren’t always better: sometimes customers will take low prices to mean low quality, and will seek out a higher-priced alternative. Similarly, your prices need to be able to cover your own costs and provide you with a reasonable profit margin. Increasing sales might mean selling fewer units at a higher price, even though that can feel unintuitive.

• Make Returns Frictionless

How you handle returns can make a difference in terms of sales. A clear and straightforward return policy will give customers more confidence to make a purchase that they’re not 100% certain of, making an impact on purchase decisions even if the customer never actually returns anything. And if they do need to make a return, a difficult or frustrating process will make them less likely to buy from you again in the future.

If you’re able to, consider offering free shipping on returns. This removes one of the biggest barriers in the return process and will make customers happier. A fast and efficient return process will also make customers more inclined to give your products another try.

• Audit Your Content

Review your website, marketing content, and any other written materials. There are many questions you can ask about your content:

• Is this information up to date?
• Is this information clear and concise?
• How good is our SEO?
• Does our product copy focus on product benefits over product features?
• Is our content relevant to our target customers? Does it help them in some way?

Good SEO is an important tool to bring visitors to your site. A high search ranking gives the impression that you’re an authority in your field, and prevents your site from being buried several pages back in the search listings. Once visitors reach your site, clear and informative copy is essential to capturing interest and keeping them from leaving.

While it may be intuitive to focus on the features and specifications of your product when writing marketing copy, it’s actually more effective to focus on how the customer benefits from it. While customers need to know what your product does, the selling point is how it will improve their business or their personal life. Once they know how it can benefit them, they’ll be more interested in reading about its features.

Blog articles and other written content are a valuable way of bringing visitors to your site and establishing yourself as an expert in your industry. Content that is interesting and useful to your target audience and optimized for SEO will draw in readers and can use CTAs to send them to relevant landing pages on your site.

• Make Use of Social Media

Social media provides a way for customers to find you, a place to share your products and your content, networking opportunities, and a platform for advertising campaigns. Develop a presence on the social media platforms favored by your target customers and ensure that your profile has relevant information about who you are, what you do, and what’s important to you as a business.

If possible, make sure you’re present on more than one social media platform — not all of your customers will be in the same place, and you want to reach as many of them as possible. Keep your content consistent across platforms, but tailor it to suit the style of each one.

Many social media platforms have a lot of information about their users and allow for targeted advertising campaigns. Taking advantage of these features allows you to put your brand in front of the people who are most likely to be interested in it, and analytics features will let you track your success and adjust your campaigns as necessary.

Understand Your Market

How to increase sales is a challenging topic with a lot of different answers. It’s important to look at both internal performance and external factors such as competitors, market factors, and consumer demands in order to identify things that might be hindering sales as well as opportunities for growth. Know your target customers, make sure they know you, and tailor your offerings and messaging to address those customers’ needs.

Related Posts

Top 10 Coffee Producing Countries in the World 2018

The global coffee industry continues to grow in 2018, driven by the steady and strong coffee consumptions around the world,…

Best Sales Techniques for B2B Suppliers: 12 Tactics to Increase Sales

The modern sales landscape is a challenging one to navigate. The market is often full of competition, customers no longer respond well to traditional sales techniques of talking up your product or service better than your competitors, and the internet makes it easy for customers to research alternative options.

5 Helpful Degrees for Your Accounting Career

If you like numbers and want to work in the accounting career, you absolutely need to take some courses and…

Manage Settings

Want exclusive insights for 30M+ Companies? Target the right companies with BizVibe's supplier and sales intelligence tools! Get Started>>

How to Create a Social Media Marketing Strategy in 9 Easy Steps [Free Template]

Creating your social media marketing strategy doesn’t need to be painful. Create an effective plan for your business in 9 simple steps.

A social media marketing strategy is a summary of everything you plan to do and hope to achieve on social media. It guides your actions and lets you know whether you’re succeeding or failing.

The more specific your plan is, the more effective it will be. Keep it concise. Don’t make it so lofty and broad that it’s unattainable or impossible to measure.

In this post, we’ll walk you through a nine-step plan to create a winning social media strategy of your own. We’ve even got expert insights from Amanda Wood, Hootsuite’s Senior Manager of Social Marketing.

How to create a social media strategy:

Bonus: Get a free social media strategy template   to quickly and easily plan your own strategy. Also use it to track results and present the plan to your boss, teammates, and clients.

What is a social media marketing strategy?

A social media strategy is a document outlining your social media goals, the tactics you will use to achieve them and the metrics you will track to measure your progress.

Your social media marketing strategy should also list all of your existing and planned social media accounts along with goals specific to each platform you’re active on. These goals should align with your business’s larger digital marketing strategy.

Finally, a good social media plan should define the roles and responsibilities within your team and outline your reporting cadence.

Create. Schedule. Publish. Engage. Measure. Win.

Creating your own social media marketing strategy (video guide)

No time to read the whole article? Let Amanda, Hootsuite’s own Senior Manager of Social Media Marketing, guide you through our free social media marketing strategy template in less than 10 minutes:

How to create a social media marketing strategy in 9 steps

Step 1. choose goals that align to business objectives, set s.m.a.r.t. goals.

The first step to creating a winning social media strategy is to establish clear objectives and goals. Without goals, you have no way to measure success and return on investment (ROI) .

Each of your social media marketing goals should be SMART : s pecific, m easurable, a ttainable, r elevant and t ime-bound.

Psst: Need help getting started? We’ve got social strategy guides for small businesses , financial services , government , higher education , healthcare , real estate , law firms , and non-profits .

Oh, and if you need examples of smart social media goals , we’ve got you covered there too.

Once you’ve decided on your goals, track them in a social media strategy doc — grab our free template if you don’t have one already.

Track meaningful metrics

Vanity metrics like number of followers and likes are easy to track, but it’s hard to prove their real value. Instead, focus on things like engagement, click-through, and conversion rates.

For inspiration, take a look at these 19 essential social media metrics .

You may want to track different goals for different social media networks, or even different uses for each network.

For example, if you use LinkedIn to drive traffic to your website, you would measure click-throughs. If Instagram is for brand awareness, you might track the number of Instagram Story views. And if you advertise on Facebook, cost-per-click (CPC) is a common success metric.

Social media goals should align with your overall marketing objectives. This makes it easier to show the value of your work and secure buy-in from your boss.

Start developing a successful social media marketing plan by writing down at least three goals for social media.

“ It’s easy to get overwhelmed by deciding what to post and which metrics to track, but you need to focus on what you want to get out of social media to begin with,” says Amanda Wood, Hootsuite’s Senior Manager of Social Marketing. “Don’t just start posting and tracking everything: match your goals to your business, and your metrics to your goals.”

Step 2. Learn everything you can about your audience

Get to know your fans, followers, and customers as real people with real wants and needs, and you will know how to target and engage them on social media.

When it comes to your ideal customer, you should know things like:

• Average income
• Typical job title or industry

Here’s a simple guide and template for creating audience/buyer personas .

Don’t forget to document this information in your strategy doc!

Social media analytics can also provide a ton of valuable information about who your followers are, where they live, and how they interact with your brand on social media. These insights allow you to refine your strategy and better target your audience.

Jugnoo, an Uber-like service for auto-rickshaws in India, used Facebook Analytics to learn that 90% of their users who referred other customers were between 18- and 34-years-old, and 65% of that group was using Android. They used that information to target their ads, resulting in a 40% lower cost per referral.

Check out our guide to using social media analytics and the tools you need to track them .

Step 3. Get to know your competition

Odds are your competitors are already using social media, and that means you can learn from what they’re doing.

Conduct a competitive analysis

A competitive analysis allows you to understand who the competition is and what they’re doing well (and not so well). You’ll get a good sense of what’s expected in your industry, which will help you set social media targets of your own.

It will also help you spot opportunities and weaknesses you can document in your social strategy doc.

Maybe one of your competitors is dominant on Facebook, for example, but has put little effort into X (Twitter) or Instagram. You might want to focus on the social media platforms where your audience is underserved, rather than trying to win fans away from a dominant player.

Use social media listening

Social listening is another way to keep an eye on your competitors.

Do searches of the competition’s company name, account handles, and other relevant keywords on social media. Find out what they’re sharing and what other people are saying about them. If they’re using influencer marketing, how much engagement do those campaigns earn them?

Pro tip : Use Hootsuite Streams to monitor relevant keywords, hashtags and accounts in real-time.

Try Hootsuite for free. You can cancel anytime.

As you track, you may notice shifts in how your competitors and industry leaders are using social media. You may come across new, exciting trends. You might even spot specific social content or a campaign that really hits the mark—or totally bombs.

Use this kind of intel to optimize and inform your own social media marketing strategy.

Just don’t go overboard on the spy tactics, Amanda advises. “ Make sure you aren’t ALWAYS comparing yourself to the competition — it can be a distraction. I’d say checking in on a monthly basis is healthy. Otherwise, focus on your own strategy and results.”

Step 4. Do a social media audit

If you’re already using social media, take stock of your efforts so far. Ask yourself the following questions:

• What’s working, and what’s not?
• Who is engaging with you?
• What are your most valuable partnerships?
• Which networks does your target audience use?
• How does your social media presence compare to the competition?

Once you collect that information, you’ll be ready to start thinking about ways to improve.

We’ve created an easy-to-follow social media audit guide and template to walk you through each step of this process.

Your audit should give you a clear picture of what purpose each of your social accounts serves. If the purpose of an account isn’t clear, think about whether it’s worth keeping.

To help you decide, ask yourself the following questions:

• Is my audience here?
• If so, how are they using this platform?
• Can I use this account to help achieve my goals?

Asking these tough questions will keep your social media strategy focused.

Look for impostor accounts

During the audit, you may discover fake accounts using your business name or the names of your products.

These imposters can be harmful to your brand—never mind that they’re capturing followers that should be yours.

You may want to get your accounts verified too to ensure your fans know they are dealing with the real you.

Here’s how to get verified on:

• X (Twitter)

Step 5. Set up accounts and improve profiles

Decide which networks to use.

As you decide which social networks to use, you will also need to define your strategy for each.

Benefit Cosmetics’ social media manager, Angela Purcaro, told eMarketer : “For our makeup tutorials … we’re all about Snapchat and Instagram Stories. [X], on the other hand, is designated for customer service.”

Hootsuite’s own social team even designates different purposes for formats within networks. On Instagram, for example, they use the feed to post high-quality educational infographics and product announcements and Stories to cover live events or quick social media updates.

View this post on Instagram A post shared by Hootsuite 🦉 (@hootsuite)

Pro tip : Write out a mission statement for each network. A one-sentence declaration to keep you focused on a specific goal.

Example: “We will use X for customer support to keep email and call volumes down.”

Or: “We will use LinkedIn for promoting and sharing our company culture to help with recruitment and employee advocacy.”

One more: “We will use Instagram to highlight new products and repost quality content from influencers.”

If you can’t create a solid mission statement for a particular social media channel, you may want to ask yourself if it’s worth it.

Note : While larger businesses can and do tackle every platform, small businesses may not be able to — and that’s ok! Prioritize social platforms that will have the most impact on your business and make sure your marketing team has the resources to handle content for those networks. If you need help focusing your efforts, check out our 18-minute social media plan .

Set up your profiles

Once you’ve decided which networks to focus on, it’s time to create your profiles. Or improve existing ones so they align with your strategy.

• Make sure you fill out all profile fields
• Include keywords people would use to search for your business
• Use consistent branding (logos, images, etc.) across networks so your profiles are easily recognizable

Pro tip : Use high-quality images that follow the recommended dimensions for each network. Check out our always-up-to-date social media image size cheat sheet for quick reference.

We’ve also got step-by-step guides for each network to walk you through the process:

• Create a Facebook business page
• Create an Instagram business account
• Create a TikTok account
• Create a X (Twitter) business account
• Create a Snapchat account
• Create a LinkedIn Company Page
• Create a Pinterest business account
• Create a YouTube channel

Don’t let this list overwhelm you. Remember, it’s better to use fewer channels well than to stretch yourself thin trying to maintain a presence on every network.

Optimize your profiles (and content) for search

Never heard of social SEO ? It’s time to learn.

44% of Gen Z consumers use social platforms to research their purchase decisions, which means it’s extra critical that your channels are optimized for social search.

That means making sure your profile names are clear and descriptive, you’re including relevant hashtags and keywords in your bio and on every post, and you’re using features like alt text and captions to include your target keywords as naturally as possible.

Step 6. Find inspiration

While it’s important that your brand be unique, you can still draw inspiration from other businesses that are great on social.

“ I consider it my job to stay active on social: to know what’s trending, which campaigns are winning, what’s new with the platforms, who’s going above and beyond,” says Amanda. “This might be the most fun step for you, or the hardest one, but it’s just as crucial as the rest of them.”

Social media success stories

You can usually find these on the business section of the social network’s website. ( Here’s Facebook’s , for example.)

Case studies can offer valuable insights that you can apply to your own social media plan.

Award-winning accounts and campaigns

You could also check out the winners of The Facebook Awards or The Shorty Awards for examples of brands that are at the top of their social media game.

For learning and a laugh, check out Fridge-Worthy, Hootsuite’s bi-weekly awards show highlighting brands doing smart and clever things on social media.

Your favorite brands on social media

Who do you enjoy following on social media? What do they do that compels people to engage and share their content?

National Geographic, for example, is one of the best on Instagram, combining stunning visuals with compelling captions.

View this post on Instagram A post shared by National Geographic (@natgeo)

Then there’s Shopify. The ecommerce brand uses Facebook to sell themselves by showcasing customer stories and case studies.

And Lush Cosmetics is a great example of superior customer service on X. They use their 280 characters to answer questions and solve problems in an extremely charming and on-brand way.

Source: lushcosmetics on X

Notice that each of these accounts has a consistent voice, tone, and style. That’s key to letting people know what to expect from your feed. That is, why should they follow you? What’s in it for them?

Consistency also helps keep your content on-brand even if you have multiple people on your social media team.

For more on this, read our guide on establishing a compelling brand voice on social media .

Ask your followers

Consumers can also offer social media inspiration.

What are your target customers talking about online? What can you learn about their wants and needs?

If you have existing social channels, you could also ask your followers what they want from you. Just make sure that you follow through and deliver what they ask for.

Step 7. Create a social media content calendar

Sharing great content is essential, of course, but it’s equally important to have a plan in place for when you’ll share content to get the maximum impact.

Your social media content calendar also needs to account for the time you spend interacting with the audience (although you need to allow for some spontaneous engagement as well).

Set your posting schedule

Your social media content calendar lists the dates and times at which you will publish types of content on each channel. It’s the perfect place to plan all of your social media activities—from images, link sharing, and re-shares of user-generated content to blog posts and videos. It includes both your day-to-day posting and content for social media campaigns.

Your calendar also ensures your posts are spaced out appropriately and published at the best times to post .

Pro tip: You can plan your whole content calendar and get recommended best times to post on every network based on your past engagement rate, impressions, or link click data in Hootsuite.

Hootsuite’s Best Time to Publish feature

Determine the right content mix

Make sure your content strategy and calendar reflect the mission statement you’ve assigned to each social profile, so that everything you post is working to support your business goals.

(We know, it’s tempting to jump on every meme, but there should always be a strategy behind your social media marketing efforts!)

You might decide that:

• 50% of content will drive traffic back to your website
• 25% of content will be curated from other sources
• 20% of content will support lead-generation goals (newsletter sign-ups, ebook downloads, etc.)
• 5% of content will be about your company culture

Placing these different post types in your content calendar will ensure you maintain the right mix.

If you’re starting from scratch and you’re not sure what types of content to post, try the 80-20 rule :

• 80% of your posts should inform, educate, or entertain your audience
• 20% can directly promote your brand.

You could also try the social media content marketing rule of thirds :

• One-third of your content promotes your business, converts readers, and generates profit.
• One-third of your content shares ideas and stories from thought leaders in your industry or like-minded businesses.
• One-third of your content is personal interactions with your audience

Whatever you decide on, be sure to document it in your strategy doc.

Don’t post too much or too little

If you’re starting a social media marketing strategy from scratch, you may not have figured out how often to post to each network for maximum engagement yet.

Post too frequently and you risk annoying your audience. But, if you post too little, you risk looking like you’re not worth following.

Start with these posting frequency recommendations:

• Instagram (feed): 3-7 times per week
• TikTok: 3-5 times per week
• Facebook: 1-2 times per day
• X (Twitter): 1-5 times per day
• LinkedIn: 1-5 times per day

Pro tip : Once you have your social media content calendar planned out, use a scheduling tool to prepare messages in advance rather than updating constantly throughout the day.

We might be biased, but we think Hootsuite is the best social media management tool. You can schedule social media posts to every network and the intuitive calendar view gives you a full picture of all your social activity each week.

Try It Free

Step 8. Create compelling content

Remember those mission statements you created for each channel in Step 5? Well, it’s time to go a bit deeper, a.k.a. provide some examples of the type of content you’ll post to fulfill your mission on each network.

If you’re not sure what to post, here’s a long list of social media content ideas to get you started. Or (to make it even easier) you can use an AI tool like OwlyWriter to generate on-brand content in a flash.

The idea here is to:

• Keep your content aligned with the purpose of each network;
• Show other stakeholders (if applicable) what kind of content they can expect to see on each network.

This last point especially will help you avoid any tension when your colleagues want to know why you haven’t posted their case study/whitepaper/blog post to TikTok yet. It’s not in the strategy, Linda!

Ideally, you will generate content types that are both suited to the network and the purpose you’ve set out for that network.

For example, you wouldn’t want to waste time posting brand awareness tweets if you’ve designated X/Twitter for primarily customer support. And you wouldn’t want to post super polished corporate video ads to TikTok, as users expect to see short, unpolished videos on that platform.

It might take some testing over time to figure out which type of content works best on which type of network, so prepare to update this section frequently.

We won’t lie: content creation isn’t as easy as everyone not on the social team seems to think. But if you’re struggling, Amanda suggests going back to basics.

The first question to ask is: is there cohesion between your content types? Is your content providing value? Do you have a good mix of entertaining, or educational content? What does it offer that makes a person stop and spend time? Creating a few different content pillars or categories that encompass different aspects of storytelling for your brand, and what you can offer your audience is a good start.

This brings us to Step 9.

Step 9. Track performance and make adjustments

Your social media marketing strategy is a hugely important document for your business, and you can’t assume you’ll get it exactly right on the first try.

As you start to implement your plan and track your results, you may find that some strategies don’t work as well as you’d anticipated, while others are working even better than expected.

That’s why it’s important to document your progress along the way.

Look at performance metrics

In addition to the analytics within each social network (see Step 2), you can use UTM parameters to track social visitors as they move through your website, so you can see exactly which social posts drive the most traffic to your website.

Benchmark your results

You’ve got your numbers, but how do they stack up to the competition in your industry? Industry benchmarks are a great way to evaluate your performance against other businesses in your category.

If you’ve got Hootsuite Analytics , you can use our built-in social media benchmarking tool to compare the performance of your social accounts against the average of brands in your industry with just a couple of clicks.

You can set up custom timeframes, switch between networks — Instagram, Facebook, X (Twitter), LinkedIn, and TikTok — and look up benchmarks for metrics like followers, audience growth rate, engagement rate, clicks, shares, and much more.

You’ll also find resources to improve your performance  right in the summary section:

Re-evaluate, test, and do it all again

Once this data starts coming in, use it to re-evaluate your strategy regularly. You can also use this information to test different posts, social marketing campaigns, and strategies against one another. Constant testing allows you to understand what works and what doesn’t, so you can refine your social media marketing strategy in real time.

You’ll want to check the performance of all your channels at least once a week and get to know the basics of social media reporting so you can track your growth over time.

Pro tip: If you use Hootsuite, you can review the performance of all your posts on every network in one place. Once you get the hang of checking your analytics, you may even want to customize different reports to show specific metrics over a variety of different time periods.

Surveys can also be a great way to find out how well your social media strategy is working. Ask your followers, email list, and website visitors whether you’re meeting their needs and expectations, and what they’d like to see more of. Then make sure to deliver on what they tell you.

Finalizing your social media strategy

Spoiler alert: nothing is final.

Social media moves fast. New networks emerge, others go through demographic shifts.

Your business will go through periods of change as well.

All of this means that your social media marketing strategy should be a living document that you review and adjust as needed. Refer to it often to stay on track, but don’t be afraid to make changes so that it better reflects new goals, tools, or plans.

When you update your social strategy, make sure to watch our 5-step video on how to updating your social media strategy for 2024:

Social media strategy template

Ready to start documenting? Grab your free social media strategy template below!

What’s next? When you’re ready to put your plan into action, we’re here to help…

Save time managing your social media marketing strategy with Hootsuite. From a single dashboard you can easily:

• Plan, create, and schedule posts to every network
• Track relevant keywords, topics, and accounts
• Stay on top of engagement with a universal inbox
• Get easy-to-understand performance reports and improve your strategy as needed

Try Hootsuite for Free

With files from Shannon Tien .

Do it better with Hootsuite , the all-in-one social media tool. Stay on top of things, grow, and beat the competition.

Become a better social marketer.

Get expert social media advice delivered straight to your inbox.

Christina Newberry is an award-winning writer and editor whose greatest passions include food, travel, urban gardening, and the Oxford comma—not necessarily in that order.

Amanda Wood is a senior social marketing professional who combines analytical and creative thinking to build brands.

As head of social at Hootsuite, Amanda oversees the global social strategy encompassing organic and paid social on Instagram, Facebook, Twitter, TikTok, and LinkedIn, a social engagement and listening strategy, and an employee advocacy program.

As the leader of a high-performing social team, she has extensive experience collaborating with creatives to bring campaigns to life on social and drive business results.

Related Articles

How To Set and Exceed Social Media Goals [9 Examples]

Struggling with structuring your efforts on social? Set yourself up for success with our guide to setting and achieving smarter social media goals.

How to Run the Easiest Social Media Audit [FREE TEMPLATE]

A social media audit is the best way to review and improve any social marketing strategy. Check in on your efforts with this free template.

How to Create a Social Media Calendar and Stay Organized

Social media content calendars are the best way to plan and organize your content. Build one in 4 easy steps or use our free templates.

Social Media Marketing Tools: The Complete Guide

Automate your work, save time, and build better relationships with your audience by using the right social media marketing tools.

Learn new skills, connect in real time, and grow your career in the Salesblazer Community.

Share the story

Link Copied

The Complete Guide to Building a Sales Forecast

Set your company up for predictable revenue growth with the right forecasting processes and tools.

By: Paul Bookstaber Writer, Salesblazer November 9, 2023 | 11 min read

Building a sales forecast is both an art and a science. Accurate sales forecasts keep your leaders happy and your business healthy. In this guide, we’ll explain everything you need to know about sales forecasting — so you can get a clear picture of your company’s projected sales and keep everyone’s expectations on track.

We’ve organized this reference guide by the top questions sales teams have about the sales forecasting process, based on our internal conversations and more than 20 years of experience developing sales solutions & sales analytics software .

What you’ll learn:

What is a sales forecast, why is sales forecasting important, who is responsible for sales forecasts, who uses sales forecasts, what are the objectives of sales forecasting, how do i design a sales forecasting plan.

• What happens to sales forecasting in unpredictable times?

How accurate are sales forecasts?

What tools do you use to forecast sales revenue and how do crm systems forecast revenue, how is forecasting better with crm vs. other methods.

If you’re a sales leader who’s already well-versed in the who and what of sales forecast techniques , skip to the sections on designing a sales forecasting plan and tools to improve sales forecasts for more relevant knowledge. Sales forecasting can become especially tough when we face an unexpected turn of events, so head to the section on what happens to sales forecasts in unpredictable times for more on that.

A sales forecast is an expression of expected sales revenue. A sales forecast estimates how much your company plans to sell within a certain time period (like quarter or year). The best sales forecasts do this with a high degree of accuracy, and they’re only as accurate as the data that fuels them.

A strong data culture is at the heart of an accurate sales forecast. This means all sales data is available to everyone at the company, and all teams do their part in keeping it updated, leaning on AI and automation to help. More on that in the section on tools used to forecast sales revenue .

All sales forecasts answer two key questions:

• How much: Each sales opportunity has its own projected amount it’ll bring into the business. Whether that’s $500 or $5 million, sales teams have to come up with one number representing that new business. To create the number, they take everything they know about the prospect into account.
• When: Sales forecasts pinpoint a month, quarter, or year when the sales team expects the revenue to hit.

Coming up with those two sales projections is no easy feat. So sales teams factor in the important ingredients of who, what, where, why, and how to make their forecasts:

• Who: Sales teams are responsible for sales forecasting.
• What: Forecasts should be based on the exact solutions you plan to sell. In turn, that should be based on problems your prospects have voiced, which your company can uniquely solve .
• Where: Where is the buying decision made, and where will the actual products be used? Sales teams see better accuracy when they get closer (at least for a visit) to the center of the action.
• Why: Why is the prospect or existing customer considering new services from your company in the first place? Is there a compelling event making them consider it now? Without a forcing function and a clear why, the deal may stall inevitably.
• How: How does this prospect tend to make purchasing decisions? If you’re not accounting for how they do it now and how they’ve done it in the past in your forecast, it may be fuzzy math.

Hit your forecast with real-time pipeline insights

What could you do with AI-powered insights at your fingertips? Sell smarter, take action, and hit your forecasts.

Forecasting lets leaders set realistic sales targets, create attainable and motivating quotas for sales reps, and gauge expected revenue, aiding in budgeting and spending decisions for the whole company. If forecasts are inaccurate, businesses may overspend (putting themselves in a risky spot), and set unreachable quotas (which is demoralizing for reps).

To understand why sales forecasting is so important to business health, think about two example scenarios: one with a car manufacturer and another with an e-commerce shop.

In the case of a car manufacturer, cars take a long time to build. The manufacturer has a complex supply chain to ensure every car part is available exactly when they need to build cars, so the number of cars available to purchase will meet demand.

When you buy something online, whether that’s from a large marketplace or a small boutique, you get a delivery estimate. If your delivery comes a day or a week after it’s promised, that’ll affect your satisfaction with the company — and decrease your willingness to want to do business with them again.

Sales forecasting is similar in both cases. Sales forecasts help the entire business plan resources to ship products, pay for marketing, hire employees, and beyond. Accurate sales forecasting yields a well-oiled machine that meets customer demand, both today and in the future. And internally on sales teams, sales revenue that delivers in its estimated time period keeps leaders and collaborators happy, just like a shipment that arrives on time.

If forecasts are off, the company faces challenges that affect everything from pricing to product delivery to the end user. Meanwhile, if forecasts are on point and sales quotas are met, the company can make better investments, perhaps hiring 20 new developers instead of 10, or building a much-needed new sales office in a prime new territory.

Each organization has its own sales forecast owners. These are some of the teams who are usually responsible:

• Product leaders: They put a stake in the ground for what products will be available to sell when.
• Sales leaders: They promise the numbers that their teams will deliver. Depending on the seniority of the leader, how they forecast varies. For example, first-line managers forecast collections of opportunities, where third-line managers consider a wide set of numbers and traditional close rates to come up with an overall forecast.
• Sales reps: They report their own numbers to their managers.

No matter how a company calculates its sales forecasts, the process should be transparent. And at the end of the day, sales leadership has to be responsible to call a number. Whether met, exceeded, or missed, the forecast responsibility falls on them.

Sales forecasts touch virtually all departments in a business. For example, the finance department uses sales forecasts to decide how to make annual and quarterly investments. Product leaders use them to plan demand for new products. And the HR department uses forecasts to align recruiting needs to where the business is going.

At some level, sales forecasting affects everyone in the company.

Get the latest sales tips delivered to your inbox.

Sign up for the Salesblazer Highlights newsletter to get the latest sales news, insights, and best practices selected just for you.

The main objective of sales forecasting is to paint an accurate picture of expected sales. Leaders are looking to these numbers when they’re building out their operational roadmap and budget. If they’re confident in the projected growth, they can get to planning.

They could decide to staff more customer service touchpoints, fund more external marketing events, or invest more in the community. They could get ahead of purchasing new equipment or upgrades that get more expensive the longer they wait. Without a sales forecast, leaders are making critical spending decisions in the dark. If sales don’t go as planned, it could lead to cutting workforce, reducing support, or halting product development.

Sales forecasting is a muscle, not an item to check off your to-do list. While you should absolutely design a framework for your sales forecasting plan each year, you should also change up your strategies from time to time so new muscles develop.

Craft a sales forecasting plan with your team by focusing on three primary activities:

• Calculating number and time period: Your plan should explain how you’ll calculate the estimated monetary amount and what the timeframes will be. See the section on how a CRM can help with forecasting later in this guide for more on the sales forecasting tools you can use to do this.
• Reviewing and revising: You should also plan to review the forecast at key milestones and revise it if necessary. Most sales leaders track progress against their forecast daily! But you’ll also want to schedule designated check-ins throughout the quarter. Make sure you’re reviewing the latest numbers with sales automation software & tools that sync your CRM’s forecast data.
• Breaking the patterns: Even the best sales organizations need to shake up their sales process once in a while. Breaking your patterns can help you find new ways of crafting even more accurate forecasting. Try skip-level forecasting, ask different questions, have executive sponsorship reviews, and take different angles of the data.

What happens to sales forecasts in unpredictable times?

Unpredictable events have an enormous impact on your sales forecast. Extreme weather or economic crises all dramatically change your forecast. What you thought you knew about expected revenue growth can be suddenly flipped on its head.

As soon as an extraordinary event hits, sales and finance leaders at your company will quickly want to know:

• How’s our sales pipeline looking today?
• What are the best- and worst-case scenarios?
• How has the forecast changed from a week or a month ago?

Your forecast implicates resourcing, headcount, and more (see the section on sales forecasting objectives). So although things may be changing quickly, you don’t want to give up on your forecast.

Rather than attempt to recalculate your forecast based on dubious estimates or conjecture, your best bet is to rely on sales analytics software & tools to get an accurate view of deal status and pipeline in real time.

During a crisis, reps need to feed their CRM with data as events unfold so leaders have clear visibility into the rapidly evolving pipe. That data enables those leaders to support their reps with corporate-level decisions about where they should be focusing their time — and craft the new forecasts. Your forecast is only as good as the data coming into it from your sales teams.

In uncertain times, quick access to sales data and the ability to pivot sales territory and resource deployment accordingly can make the difference between business continuity and dissolution. There’s no silver bullet to forecast perfectly in a crisis or unforeseen scenario. But vigilantly updating what’s in the pipeline and analyzing sales data more frequently than usual will help you see trends and retool your forecast accordingly.

Empathy and care are always fundamental, but this is especially true in these situations. Empathizing with your customers’ challenges and caring for your own sales reps should come before anything else. Build trust with internal and external partners. That trust will help you grow again in the future. Learn more about maintaining customer relationships as a sales leader .

This brings us back to embracing a strong data culture . To get a more accurate forecast, everyone in the sales cycle — from reps to managers to execs — should have a stake in making sure those numbers reflect the latest reality. Reps can keep all prospect info up to date, managers can track pipeline progress, and leaders can review how all teams are tracking toward those forecast numbers, with AI playing backup to spot any inaccuracies or chances to adjust along the way.

A CRM gives sales leaders a real-time view into their entire team’s forecast. The tool forecasts revenue by giving you:

• An accurate view of your entire business. Comprehensive forecasts in a CRM come with a complete view of your pipeline.
• Tracking of your top performers. See which reps are on track to beat their targets with up-to-the-minute leaderboards.
• Forecasting for complex sales teams. Overlay splits allows you to credit the right amounts to sales overlays, by revenue, contract value, and more.

A forecast is based on the gross rollup of a set of opportunities. You can think of a forecast as a rollup of currency or quantity against a set of dimensions: owner, time, forecast categories, product family, and territory. You can collaborate on forecasts with all the necessary people to see how opportunities are stacking up. Drill down into opportunities by sales leader, operating unit, manager, and individuals.

We also love a CRM with reports and dashboards . These highlight where the business challenges are, in plain and simple terms. It could be that four of five selling teams are at the right growth rate, and we just need to focus on another one. It could be that a certain product is challenged. The data opens up new doors to grow sales and see what could be working more effectively.

Another thing that’s great about a CRM is the guidance from AI. An AI for sales tool offers a neutral perspective on what’s actually happening in sales. For example, AI might note that an opportunity has been pushed out three quarters in a row — a finding that would’ve taken an individual reviewing the data longer to discover. Think of AI as your personal data scientist, taking your forecasting and entire sales operations to a new level.

Predictive AI tools take a look at historical sales data to give you a glimpse of what you might expect in the future. The AI will analyze factors like win rate or number of customer meetings. It takes some of the guesswork out of sales forecasting and helps you get to more accurate numbers. Try to analyze sales data for at least 12 months. Otherwise, there may not be enough data to get accurate sales predictions.

Sales forecasting is significantly more accurate when using a CRM instead of a spreadsheet. When a company is just starting out, sales teams usually rely on spreadsheets or back-of-the-napkin ways to calculate their sales forecasts. This may work for a while, but eventually, you’ll find this doesn’t scale.

The reality is, selling is more complex than ever. It involves everything from how demand generation campaigns are performing to how your phone calls to prospects are landing. The more you want to sell, the more you’ll want to rely on a CRM.

See how Salesforce manages forecasts with confidence

The secret to an accurate forecast? Reliable, well-maintained pipelines. See how we manage both efficiently (with the help of the right technology), and use our best practices in your business.

Get more sales tips, tricks, and trends

Engage buyers of Sales Cloud using Sales Engagement.

Sell faster with these 5 productivity hacks.

Learn how 8,400+ sales professionals are using efficiency and productivity tactics to drive sales.

Build your channel sales strategy.

First-rate content to help you elevate your sales efforts

Subscribe and stay up to date with the latest sales tips and news.

We're committed to your privacy. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe from these communications at any time. For more information, check out our privacy policy .

You've been subscribed

23 Elevator Pitch Examples to Inspire Your Own [+Templates &...

A solid elevator pitch captures attention and gets conversations in motion. See 23 examples you can use to get more eyes on your business.

Featured Articles

6 Phrases That Will Kill Your Sales Deal, According to HubSp...

5 Advanced Selling Skills (& the Techniques to Nail Them), A...

Zach Drollinger

A 4-Step Roadmap for Implementing a Transparent Closing Stra...

Josh Curcio

Latest articles

How to Get Started With AI in Accounting

16 Examples of Positioning Statements & How to Craft Your Ow...

Meredith Hart

22 Real Estate Email Templates to Use in 2024

Meg Prater (she/her)

8 Seaweed Startups Riding the $18.4B Green Wave

8 Attention-Grabbing Prospecting Phrases That Buck Conventio...

Jeff Hoffman

How to Send a Follow-Up Email After No Response [+ 19 Exampl...

Social selling.

How to Write a Professional LinkedIn Headline [+ 20 Inspirin...

Tristen Taylor

76 Social Selling Statistics You Need to Know in 2024

Lestraundra Alfred

17 Best LinkedIn Summary & Bio Examples [+ How to Write Your...

LinkedIn’s Social Selling Index — Everything You Need to Kno...

Kasia Kowalska

Prospecting

17 Best Business Email Templates to Get New Clients & Boost ...

Lee McKnight Jr.

7 Habits of Highly Successful Prospectors, According to Sale...

Sales Prospecting: 35 Tips, Techniques, Templates, & Tools t...

Cambria Davies

HubSpot's 2023 Sales Trends Report

Find data and insights across B2B and B2C sales to power your 2023 sales strategy, brought to you by Aircall and HubSpot.

From the HubSpot Podcast Network

The Science of Scaling

Community-Led Growth w/Andrew Ettinger (CRO, Appen)

The Sales Evangelist

1st Connections: Your Lowest Hanging Fruit on LinkedIn

How to diligence marketing and sales leadership roles w/sydney sloan & adam aarons (cmo & cro, drata).

Marketing Against the Grain

The 3-Step Framework To Win Every Sales Pitch ft. April Dunford

Sales strategy.

What Is Cross-Selling? Intro, Steps, and Pro Tips [+Data]

Sophia Bernazzani Barron

Company Growth Strategy: 7 Key Steps for Business Growth & E...

Sujan Patel

9 Bad Sales Habits (& How to Break Them In 2024), According ...

22 Best Sales Strategies, Plans, & Initiatives for Success [...

Allie Decker

More content

Visit the hubspot blogs.

HubSpot Blog

Subscribe to our Blogs

Pick the blog emails you want to receive.

Move fast, think slow: How financial services can strike a balance with GenAI

Take on Tomorrow @ the World Economic Forum in Davos: Energy demand

PwC’s Global Investor Survey 2023

Climate risk, resilience and adaptation

Business transformation

Sustainability assurance

The Leadership Agenda

AI Jobs Barometer

The s+b digital issue: Corporate “power changers”

The New Equation

PwC’s Global Annual Review

Committing to Net Zero

The Solvers Challenge

Loading Results

No Match Found

2024 Outlook

Global M&A Industry Trends

• 14 minute read
• January 23, 2024

The M&A starting bell has rung. Are you ready?

Global Deals Industries Leader, Partner, PwC United States

We are hearing the starting bell sounding for an upswing in M&A activity, signalling an end to one of the worst bear markets for M&A in a decade. Whilst the strength and speed of the recovery remain uncertain due to lingering macroeconomic and geopolitical challenges, we believe we have reached a tipping point. We expect the M&A markets to embark on a new upward trajectory, with a steady increase in activity as the year progresses. Indeed, a flurry of deals in the past few months suggests that this rise in dealmaking may already have started in some sectors.

Three main factors underline our newfound optimism that we are entering a new phase of dealmaking in 2024: first, the recent improvement in financial markets, spurred by decelerating inflation and expected reductions in interest rates; second, the pent-up demand for (and supply of) deals; and third, the pressing strategic need for many companies to adapt and transform business models that is the very essence of dealmaking.

The M&A market is entering a new phase in 2024 that will differ from prior ones. The upturn will almost certainly be more measured than the surge of dealmaking activity which occurred during late 2020 and in the record-breaking year of 2021. Dealmakers will be facing very different conditions in 2024 to the past few years and will need to adapt their playbooks accordingly. For example, although credit markets have reopened, financing is more expensive than it has been for a decade. The higher cost of capital will put downward pressure on valuations and require dealmakers to create more value to deliver the same return as before. As the wider macroeconomic and geopolitical landscape remains uncertain, dealmakers that are able to assess risks and plan for different scenarios will be more confident taking actions than those who may be waiting for greater clarity to arrive.

“Don’t let this M&A upturn take you by surprise. It’s coming, and when it does, it won’t be like ones we have seen in the past. Deal returns will be under greater pressure, and the companies that ultimately come out on top will be those that can demonstrate strategic value, are well prepared and can move fast.”

From an industry perspective, we are seeing some important sectoral variations: the M&A rebound has already started in energy, technology and pharma, for example, whereas other sectors—including banking and healthcare—remain slower, mirroring the broader market conditions. Many companies in sectors such as retail, real estate and construction are still recovering, or are in restructuring mode, creating potential opportunities for M&A.

Overall, we believe successful dealmakers will be those who prioritise strategy and assess the impact of the megatrends—such as technological disruption (including the rise of artificial intelligence), climate change and demographic shifts—on their business models and who are able to use transactions to take steps along their transformational journey. Key elements to drive value creation in 2024 will be a need for speed, a focus on talent and the willingness to be bold.

Look forward, not back

Dealmakers are understandably eager for the worst market for M&A since the period following the global financial crisis in 2008 to be over—and soon. Global deal values halved in just two years to US$2.5tn in 2023 from their peak of more than US$5tn in 2021. Global deal volumes also declined, down 17% from just over 65,000 deals in 2021 to around 55,000 deals in 2023. As we predicted in our 2023 mid-year M&A outlook , mid-market deals held up because they were easier to get done in a difficult financing environment and dealmakers followed a strategy of making a series of smaller deals to drive transformation and growth.

However, megadeals—transactions with a value in excess of US$5bn—fell by 60% from their peak of almost 150 deals in 2021 to less than 60 in 2023 but are starting to grab headlines again. The two largest deals in 2023 were both energy deals announced in October—Exxon’s US$59.5bn proposed acquisition of Pioneer and Chevron’s US$53bn proposed acquisition of Hess. And although January often spells a quieter month for deal announcements, 2024 has already seen several megadeals being announced, including Hewlett Packard Enterprise’s proposed US$14bn acquisition of Juniper Networks, Blackrock’s US$12.5bn proposed acquisition of Global Infrastructure Partners, Chesapeake Energy and Southwestern’s proposed US$7.4bn merger, and DigitalBridge and Silver Lake’s US$6.4bn proposed equity investment in Vantage Data Centers.

We believe that these transactions highlight a greater willingness among dealmakers to do larger, more complex deals. At times, that means finding creative solutions to address current challenges, such as financing and regulatory oversight, to grow and create value and sustained outcomes.

A dynamic sector landscape

A closer look at individual sectors and subsectors indicates where M&A is already turning upwards. In 2023, deal volumes increased in aerospace and defence, mining and metals, power and utilities, pharma, industrial manufacturing, automotive, and technology compared to 2022. These sectors look set to continue, and future subsector hotspots include AI, semiconductors, electric vehicles, batteries and energy storage, biotech, space, consumer health, and insurance brokerage.

Year-over-year change in global deal volumes and values by sector, 2021-2023

Select the bubbles on the chart to view the information for each sector

Bubble chart showing the year-over-year change in deal volumes and values. In 2023 several sectors started to show signs of growth in deal volumes and/or values.

In some sectors, M&A activity has started to recover.

In energy, utilities and resources (EU&R), the energy transition continues to drive business transformation as companies reposition themselves to meet sustainability challenges. The number of EU&R megadeals almost tripled in 2023 compared to the prior year, and the two largest deals of the year were energy ones.  

In TMT, technology continues to be a key focus, and the software deals market is attractive for PE players. The largest tech deal of 2023 was Cisco’s US$28bn proposed acquisition of Splunk, which was announced in September 2023.

In pharma, large-cap companies pursuing midsize biotech targets to fill drug pipeline gaps, strong investor interest around diabetes and weight loss GLP-1 drugs, and a continued focus on precision medicine are likely to fuel M&A activity in 2024.

For others, M&A may take longer to recover. 

Financial services M&A is likely to remain challenging in 2024, but the need for financial institutions to transform should give dealmakers greater optimism. 

Healthcare services will likely see some distressed hospital deals as companies grapple with financial and operational difficulties such as funding cutbacks and clinical workforce shortages. Digital innovation will help address staffing issues, and telehealth and health tech and analytics companies will continue to be attractive to investors and create opportunities for M&A.

In consumer, where purchasing power is still constrained—especially for middle-income families—retail, hospitality and leisure sectors may lag. While hospitality and leisure dealmaking showed declines in both deal volumes and values in 2023 compared to the prior year, we expect the return of tourism to pre-pandemic levels and consumer preferences for experiences will increase the flow of businesses coming to market in 2024.

“Market signals are more positive and we're seeing a willingness among dealmakers to find creative solutions to get deals done and accelerate transformation. I believe these factors—and pent-up demand—have created a tipping point and we will see an upswing in M&A in 2024.”

Factors underlying our dealmaking optimism

An improved outlook.

The recent improvement in the financial markets provides the backdrop for a resumption of a healthier M&A market. The repeated hikes in interest rates over the past two years appear to have ended, with most bankers predicting between three and six rate cuts in the US, possibly beginning as early as March. Even if rates drop more gradually, the financing environment will be more stable, and thus it will be easier for dealmakers to price, execute and plan their deals. 

The mood in financial markets has changed markedly. In the last two months of 2023, the S&P 500 and the NASDAQ composite indices posted double-digit gains of 12% and 15%, respectively and the Nikkei 225 and FTSE 100 gained 6% and 5%, respectively, over the same period. The almost 100 basis point decline in 10-year US Treasury notes, from a peak of just under 5% in early November to around 4% at the beginning of 2024, amounts to a massive sigh of relief: the markets now believe inflation, while remaining stubborn, will no longer present a debilitating challenge to the economy. 

Enterprise value to forward EBITDA multiples for major indices increased by about 15-20% in 2023. Nonetheless, forward multiples remain below three-year highs, which suggests valuations still have some room to run. Furthermore, the increase in multiples lags the overall increase in enterprise value, which implies the strong performance in the major markets is grounded in improving fundamentals and expectations. Investors in 2023 were concerned about a possible recession, but they have entered 2024 with more optimism, which we believe will support a reactivation of the M&A market over the coming year.

The subdued IPO markets are another factor supporting our view that an upturn in M&A activity will occur in 2024. Quieter IPO markets tend to create more opportunities for M&A as companies seek an alternative exit strategy. With global IPO proceeds down 30% in 2023 from 2022 (from US$173bn to US$121bn), the backlog of companies waiting to go public has grown. Whilst there is cautious optimism for an IPO recovery , windows will be tight due to upcoming elections in many countries. Investor tolerance for risk has declined due to recent disappointing post-IPO performance, and we expect issuers will be challenged on their equity story, profitability, cash generation, and, ultimately, valuations. We expect many companies will plan for optionality, with a dual-track approach to exits in 2024, likely resulting in an increase in M&A.

Demand and supply

Each month that goes by without a normal flow of deals puts more pressure on transactions that need to be done. We believe dealmaking has reached an inflection point: the lower levels of M&A activity in 2023 have created pent-up buyer demand and a buildup in seller assets.

of CEOs plan to make at least one acquisition in the next three years.

Private capital has almost US$4tn of ‘dry powder’—capital which needs to be put to work or returned to limited partners. At the same time, private capital has approximately US$12tn of assets under management (AUM), almost double the amount in 2019 before the start of the global pandemic, highlighting the significant build-up in unrealised value in portfolios over the past three to four years. With numerous PE funds either nearing or past their typical deadlines for their portfolio investments, they will find themselves under increasing pressure from their limited partners to return capital, and we expect this will lead to an increase in exit activity.

The attractiveness of M&A on the corporate side has also been building. At a time when rapid change from global megatrends, including digitalisation and decarbonisation, is bringing about major transformations, companies are re-evaluating their strategies and looking to reinvent to stay ahead. As companies look to scale, gain access to technology and talent, and accelerate growth, acquisitions are one obvious path forward. Alternatively—or additionally—divestitures of non-core or underperforming assets will allow them to focus financial and managerial resources on core strategic growth areas.

Time to go further, faster

CEOs and PE funds are taking a closer look at how to create value—and quickly. From unlocking new sources of value with technology to accelerating decarbonisation, businesses believe transactions are, in many cases, the best way to keep up with market developments and will  allow them to transform faster than would otherwise be feasible . 

of business leaders expect to use M&A to accelerate adoption of technology and technology-related processes.

Adjusting to a different M&A market

We think that both the conditions and the expectations for M&A will be substantially different in 2024 than they were before—and even during—the pandemic, particularly as they relate to navigating uncertainty, financing and restructuring.

Navigating uncertainty

Many uncertainties continue to cloud the outlook for 2024, including economic volatility, geopolitical tensions, increased regulatory scrutiny, supply chain disruptions and upcoming elections in several countries. However, CEOs have learned a lot over the past few years, including how to navigate amid uncertainty, and are showing greater willingness to take calculated risks and to find solutions to equip their businesses for the future. We believe this will extend to developing an M&A strategy which will support their growth and business transformation objectives.

Credit conditions in early 2024 are markedly improved compared to during 2023, when institutional lenders were struggling to syndicate debt and the debt markets were effectively shut. In the past decade, private credit funds have emerged as key players in the credit markets—providing capital to support leveraged buyouts, recapitalisations and other types of private equity transactions, and offering more flexible and customised financing solutions. Private credit is playing an ever-increasing role in the provision of financing for deals and with global dry powder of US$450bn at the end of December 2023, they are in a strong position to support an increased level of dealmaking activity in 2024.

With the recent stock market performance and overall heightened public company valuations, the use of stock as a currency to finance deals is expected to increase and thus avoid the need for debt financing entirely. The two oil and gas megadeals announced in late 2023 are recent examples of mergers for which the consideration was 100% stock.

Distressed opportunities

There are approximately US$300bn of leveraged loans maturing between 2024 and 2026. In a higher interest rate environment, this will inevitably translate into a steady rise in dislocated capital structures. Where value breaks in the equity, but a vanilla refinancing is unachievable, shareholders may either explore a refinancing with an alternative credit provider, an amend-and-extend (A&E) arrangement with existing creditors, or may opt for an M&A exit. However, where value breaks in the debt, there may also be potential for more innovative M&A solutions—for example, partial disposals to service debt. In situations where credit fund lenders take over businesses in a restructuring, they will likely be open to right-sizing balance sheets and using M&A and refinancing tools to drive a turnaround, and accelerate their internal rates of return. This will likely translate into more M&A opportunities.

In late 2023, the fall in US Treasury yields prompted some companies to refinance debt maturing in the next few years rather than wait for expected interest rate cuts in 2024 to lower borrowing costs. Companies unable to refinance may find themselves burdened with higher debt servicing costs. This may create a need to restructure to reposition themselves for the future. In these situations, restructuring to improve the ability to refinance is not just financial, and it may come in different forms—for example, portfolio assessments to improve the balance sheet by selling parts of the business—or operational restructuring to improve profitability and reduce risk. Distressed businesses are also seeking to strengthen their balance sheets and cash positions through M&A solutions, whereby they are being acquired by a stronger new parent. When this occurs, it may be necessary to be executed through a legal process such as a UK scheme or similar arrangement, depending on the jurisdiction. Furthermore, we are seeing examples in sectors such as retail and hospitality where companies are taking action to reduce debt by removing some of the more capital-intensive assets, such as real estate, from balance sheets.

M&A volumes and values in 2023

Deal volumes and values, 2019-2023.

Click the tabs to view the chart and commentary for each region.

Bar chart showing M&A volumes and values. Deal volumes and values declined in 2023, with less megadeal activity but mid-market dealmaking continued.

Global : M&A volumes and values declined by 6% and 25% in 2023 compared to the prior year. Hopes for a rebound early in the year were dashed by rising interest rates and financing challenges, and the number of deals declined by 20% between the first and second half of the year. While the data for the second half of 2023 is likely understated due to the lag in deals being reported, the bearish sentiment among dealmakers which existed during the second half of the year was palpable. However, while the number of deals declined in the second half of 2023, deal values improved slightly over the first half of the year, largely boosted by the two large energy deals discussed earlier.

Asia Pacific : deal volumes and values decreased by 1% and 26%, respectively in 2023 compared to the prior year. China’s M&A market has continued to be challenging. Even in Japan where low interest rates and low inflation created a more stable investing environment, deal activity was down by 4%, although values were buoyed by some larger deals, including the US$14bn acquisition of Toshiba by a consortium led by Japan Industrial Partners. The high levels of investment and M&A activity seen in India during 2021 and 2022 slowed in 2023 as dealmaking volumes decreased by 4% and deal values dropped by a massive 70%. The decline in India’s deal volumes in 2023 was partly due to the US$60bn merger between HDFC Bank and Housing Development Finance Corp in 2022.

Europe, the Middle East and Africa (EMEA) : deal volumes declined by 13% in 2023 compared to the prior year but remained above pre-pandemic 2019 levels. Deal values declined by 36% over the same period, primarily due to a decline in the number of megadeals. Macroeconomic factors, geopolitical tensions and a drop in investor confidence affected both volumes and values. Almost all countries experienced a decline in deal volumes in 2023 compared to 2022, although Austria, Germany, Italy and Switzerland fared better than other countries in the region.

Americas : deal volumes decreased by 3% in 2023 compared to the prior year. Although deal values declined by 19% over the same period, the number of megadeals held steady. As a result of a decline in megadeals in both Asia Pacific and EMEA over the same period, the share of megadeals in the Americas region increased from 62% of global megadeals in 2022 to 71% in 2023.

How M&A could vary among sectors

In some sectors, the rebound is already here. In TMT, for example, the software deals market is hot for PE players and technology continues to be a key focus: of the seven megadeals (defined as deals over $5bn) announced in TMT in 2023, six were in the technology sector, including the largest deal of the year, Cisco’s $28.1bn proposed acquisition of Splunk. In pharma, large-cap companies are expected to continue pursuing mid-sized biotech companies to fill pipeline gaps in the face of impending patent cliffs, and investor interest around GLP-1 drugs, used to counter diabetes and enhance weight loss, and a continued focus on precision medicine is likely to fuel M&A activity in 2024. And in energy, as companies position themselves for major changes relating to sustainability issues, several large deals have recently been announced, including Exxon Mobil’s planned $59bn acquisition of Pioneer Natural Resources, Chevron’s planned $53bn acquisition of Hess, and Newmont’s $17bn acquisition of Newcrest.

Other sectors are moving more slowly, including consumer and xxx.

Reacting to the starting bell: Takeaways for dealmakers

As the M&A rebound takes hold, dealmakers will need to be prepared for the change in conditions and expectations that will accompany it. Four essential aspects to bear in mind in 2024:

• The need for speed. Due to the pent-up buyer demand and a reluctance to sell at lower valuations, when quality assets do come to market, we expect them to be highly competitive. In such situations, preparedness will be key, and speed can be an important differentiator. We anticipate AI may soon provide the ability to accelerate dealmaking preparedness by removing some barriers to transactions, speeding up the deal process and helping reduce the number of failed deals. Dealmakers should have buy-in from key stakeholders and decision makers—including boards, investment committees and C-suites—well in advance. 
• Reinventing your business model. PwC’s 27th Annual Global CEO Survey found that 45% of CEOs doubt their company’s current trajectory will keep them viable beyond the next decade. While 97% of CEOs report having taken some steps to change how they create, deliver and capture value over the past five years, it is clear that more action is needed, particularly in sectors likely to be most affected by the force of the global megatrends such as technological disruption, climate and demographic shifts. Dealmakers need to take proactive steps to assess the risks and opportunities and be prepared to pivot to find new sources of value. CEOs who apply a broader lens on areas such as strategy and new business models, operations, workforce, sustainability, tax, risk and regulatory compliance into their value creation approach and business transformation will be best positioned to accelerate their strategic goals and achieve sustainable growth.
• Where’s the talent? As companies look to leverage technology and transform, generative AI will become more widely deployed, and talent will again be at a premium—and a key value driver. Dealmakers will need to answer important questions before transacting: what are the acquirors’ capabilities needed, who possesses those capabilities at both the acquiror and acquiree, and what programs and plans are required to ensure the key talent sticks around?
• Being bolder. We could come up with 10 or more reasons why this is a bad time to do deals, ranging from the macroeconomic uncertainties to the higher cost of capital. But the next wave of M&A is coming, whether you are ready for it or not. Of course we recommend you weigh the pros and cons carefully, and take the new challenges into account. But don’t let them hold you back. Hearing the starting bell ring should trigger action for companies looking to adapt to the rapidly changing landscape across sectors. If you want to get ahead of competitors for the future, you need to act now.

We have based our commentary on data provided by industry-recognised sources. Specifically, values and volumes referenced in this publication are based on officially announced transactions, excluding rumoured and withdrawn transactions, as provided by the London Stock Exchange Group (LSEG) as of 31 December 2023 and as accessed on 3 January 2024. This has been supplemented by additional information from Preqin, S&P Capital IQ and our independent research. Certain adjustments have been made to the source information to align with PwC’s industry mapping.

Brian Levy is PwC’s global deals industries leader. He is a partner with PwC US. Suzanne Bartolacci is a director with PwC US.

The authors would like to thank the following colleagues for their contributions: Nicola Anzivino, Tim Bodner, David Brown, Roberta Carter, Sally Dixon, Hannah Elliott, Aaron Gilcreast, Michelle Grant, Lisa Hooker, Erik Hummitzsch, Barry Jaber, Eric Janson, Malcolm Lloyd, Hamish Mackenzie, Hein Marais, Christian K. Moldt, Miriam Pozza, Alastair Rimmer, Michelle Ritchie, Hervé Roesch, Bart Spiegel, Christopher Sur and Peter Wolterman.

Explore our local M&A Trends from the following countries or regions:

Explore the other insights in our global m&a industry trends series.

Global Deals Industries Leader, Partner, PwC US

Malcolm Lloyd

Global, EMEA and Spain Deals Leader, Partner, PwC Spain

David Brown

Partner, Global Corporate Finance Leader, PwC China

Colin Wittmer

US Deals Leader, Partner, PwC US

Domenic Marino

Canada Deals Leader, Partner, PwC Canada

Eric Janson

Global Private Equity, Real Assets and Sovereign Funds Leader, PwC US

Tel: +1 617-834-4900

John Potter

US Deals Clients & Markets Leader, Partner, PwC US

Lucy Stapleton

UK Deals Leader, Partner, PwC United Kingdom

Marc Schmidli

Switzerland Deals Leader, Partner, PwC Switzerland

China Deals Leader, Partner, PwC China

Carlos Fernández Landa

Partner, PwC Spain

Partner, PwC Canada

Stéphane Salustro

France and Maghreb Deals Leader, Partner, PwC France

Alastair Rimmer

Global Deals Strategy Leader, Partner, PwC United Kingdom

Gabriel Wong

Partner, PwC China

Bronwen Alexander

UK Deals Markets and Services Leader, Partner, PwC United Kingdom

Erik Hummitzsch

Germany Deals Leader, PwC Germany

Samy Walleyo

Partner, PwC Germany

Miriam Pozza

Global and Canada ESG Deals Leader, Partner, PwC Canada

Tel: +1 514 205 5000

Benjamin Ribault

Partner, PwC France

Glen Hadlow

Australia Deals Leader, Partner, PwC Australia

Rob Silverwood

Partner, PwC Australia

Siobhan Syrrou

© 2017 - 2024 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details.

• Legal notices
• Cookie policy
• Legal disclaimer
• Terms and conditions

How To Start A Business In 11 Steps (2024 Guide)

Updated: Apr 7, 2024, 1:44pm

Table of Contents

Before you begin: get in the right mindset, 1. determine your business concept, 2. research your competitors and market, 3. create your business plan, 4. choose your business structure, 5. register your business and get licenses, 6. get your finances in order, 7. fund your business, 8. apply for business insurance, 9. get the right business tools, 10. market your business, 11. scale your business, what are the best states to start a business, bottom line, frequently asked questions (faqs).

Starting a business is one of the most exciting and rewarding experiences you can have. But where do you begin? There are several ways to approach creating a business, along with many important considerations. To help take the guesswork out of the process and improve your chances of success, follow our comprehensive guide on how to start a business. We’ll walk you through each step of the process, from defining your business idea to registering, launching and growing your business.

Featured Partners

ZenBusiness

$0 + State Fees

Varies By State & Package

On ZenBusiness' Website

On LegalZoom's Website

Northwest Registered Agent

$39 + State Fees

On Northwest Registered Agent's Website

The public often hears about overnight successes because they make for a great headline. However, it’s rarely that simple—they don’t see the years of dreaming, building and positioning before a big public launch. For this reason, remember to focus on your business journey and don’t measure your success against someone else’s.

Consistency Is Key

New business owners tend to feed off their motivation initially but get frustrated when that motivation wanes. This is why it’s essential to create habits and follow routines that power you through when motivation goes away.

Take the Next Step

Some business owners dive in headfirst without looking and make things up as they go along. Then, there are business owners who stay stuck in analysis paralysis and never start. Perhaps you’re a mixture of the two—and that’s right where you need to be. The best way to accomplish any business or personal goal is to write out every possible step it takes to achieve the goal. Then, order those steps by what needs to happen first. Some steps may take minutes while others take a long time. The point is to always take the next step.

Most business advice tells you to monetize what you love, but it misses two other very important elements: it needs to be profitable and something you’re good at. For example, you may love music, but how viable is your business idea if you’re not a great singer or songwriter? Maybe you love making soap and want to open a soap shop in your small town that already has three close by—it won’t be easy to corner the market when you’re creating the same product as other nearby stores.

If you don’t have a firm idea of what your business will entail, ask yourself the following questions:

• What do you love to do?
• What do you hate to do?
• Can you think of something that would make those things easier?
• What are you good at?
• What do others come to you for advice about?
• If you were given ten minutes to give a five-minute speech on any topic, what would it be?
• What’s something you’ve always wanted to do, but lacked resources for?

These questions can lead you to an idea for your business. If you already have an idea, they might help you expand it. Once you have your idea, measure it against whether you’re good at it and if it’s profitable.

Your business idea also doesn’t have to be the next Scrub Daddy or Squatty Potty. Instead, you can take an existing product and improve upon it. You can also sell a digital product so there’s little overhead.

What Kind of Business Should You Start?

Before you choose the type of business to start, there are some key things to consider:

• What type of funding do you have?
• How much time do you have to invest in your business?
• Do you prefer to work from home or at an office or workshop?
• What interests and passions do you have?
• Can you sell information (such as a course), rather than a product?
• What skills or expertise do you have?
• How fast do you need to scale your business?
• What kind of support do you have to start your business?
• Are you partnering with someone else?
• Does the franchise model make more sense to you?

Consider Popular Business Ideas

Not sure what business to start? Consider one of these popular business ideas:

• Start a Franchise
• Start a Blog
• Start an Online Store
• Start a Dropshipping Business
• Start a Cleaning Business
• Start a Bookkeeping Business
• Start a Clothing Business
• Start a Landscaping Business
• Start a Consulting Business
• Start a Photography Business
• Start a Vending Machine Business

Most entrepreneurs spend more time on their products than they do getting to know the competition. If you ever apply for outside funding, the potential lender or partner wants to know: what sets you (or your business idea) apart? If market analysis indicates your product or service is saturated in your area, see if you can think of a different approach. Take housekeeping, for example—rather than general cleaning services, you might specialize in homes with pets or focus on garage cleanups.

Primary Research

The first stage of any competition study is primary research, which entails obtaining data directly from potential customers rather than basing your conclusions on past data. You can use questionnaires, surveys and interviews to learn what consumers want. Surveying friends and family isn’t recommended unless they’re your target market. People who say they’d buy something and people who do are very different. The last thing you want is to take so much stock in what they say, create the product and flop when you try to sell it because all of the people who said they’d buy it don’t because the product isn’t something they’d buy.

Secondary Research

Utilize existing sources of information, such as census data, to gather information when you do secondary research. The current data may be studied, compiled and analyzed in various ways that are appropriate for your needs but it may not be as detailed as primary research.

Conduct a SWOT Analysis

SWOT stands for strengths, weaknesses, opportunities and threats. Conducting a SWOT analysis allows you to look at the facts about how your product or idea might perform if taken to market, and it can also help you make decisions about the direction of your idea. Your business idea might have some weaknesses that you hadn’t considered or there may be some opportunities to improve on a competitor’s product.

Asking pertinent questions during a SWOT analysis can help you identify and address weaknesses before they tank your new business.

A business plan is a dynamic document that serves as a roadmap for establishing a new business. This document makes it simple for potential investors, financial institutions and company management to understand and absorb. Even if you intend to self-finance, a business plan can help you flesh out your idea and spot potential problems. When writing a well-rounded business plan, include the following sections:

• Executive summary: The executive summary should be the first item in the business plan, but it should be written last. It describes the proposed new business and highlights the goals of the company and the methods to achieve them.
• Company description: The company description covers what problems your product or service solves and why your business or idea is best. For example, maybe your background is in molecular engineering, and you’ve used that background to create a new type of athletic wear—you have the proper credentials to make the best material.
• Market analysis: This section of the business plan analyzes how well a company is positioned against its competitors. The market analysis should include target market, segmentation analysis, market size, growth rate, trends and a competitive environment assessment.
• Organization and structure: Write about the type of business organization you expect, what risk management strategies you propose and who will staff the management team. What are their qualifications? Will your business be a single-member limited liability company (LLC) or a corporation ?
• Mission and goals: This section should contain a brief mission statement and detail what the business wishes to accomplish and the steps to get there. These goals should be SMART (specific, measurable, action-orientated, realistic and time-bound).
• Products or services: This section describes how your business will operate. It includes what products you’ll offer to consumers at the beginning of the business, how they compare to existing competitors, how much your products cost, who will be responsible for creating the products, how you’ll source materials and how much they cost to make.
• Background summary: This portion of the business plan is the most time-consuming to write. Compile and summarize any data, articles and research studies on trends that could positively and negatively affect your business or industry.
• Marketing plan: The marketing plan identifies the characteristics of your product or service, summarizes the SWOT analysis and analyzes competitors. It also discusses how you’ll promote your business, how much money will be spent on marketing and how long the campaign is expected to last.
• Financial plan: The financial plan is perhaps the core of the business plan because, without money, the business will not move forward. Include a proposed budget in your financial plan along with projected financial statements, such as an income statement, a balance sheet and a statement of cash flows. Usually, five years of projected financial statements are acceptable. This section is also where you should include your funding request if you’re looking for outside funding.

Learn more: Download our free simple business plan template .

Come Up With an Exit Strategy

An exit strategy is important for any business that is seeking funding because it outlines how you’ll sell the company or transfer ownership if you decide to retire or move on to other projects. An exit strategy also allows you to get the most value out of your business when it’s time to sell. There are a few different options for exiting a business, and the best option for you depends on your goals and circumstances.

The most common exit strategies are:

• Selling the business to another party
• Passing the business down to family members
• Liquidating the business assets
• Closing the doors and walking away

Develop a Scalable Business Model

As your small business grows, it’s important to have a scalable business model so that you can accommodate additional customers without incurring additional costs. A scalable business model is one that can be replicated easily to serve more customers without a significant increase in expenses.

Some common scalable business models are:

• Subscription-based businesses
• Businesses that sell digital products
• Franchise businesses
• Network marketing businesses

Start Planning for Taxes

One of the most important things to do when starting a small business is to start planning for taxes. Taxes can be complex, and there are several different types of taxes you may be liable for, including income tax, self-employment tax, sales tax and property tax. Depending on the type of business you’re operating, you may also be required to pay other taxes, such as payroll tax or unemployment tax.

Start A Limited Liability Company Online Today with ZenBusiness

Click to get started.

When structuring your business, it’s essential to consider how each structure impacts the amount of taxes you owe, daily operations and whether your personal assets are at risk.

An LLC limits your personal liability for business debts. LLCs can be owned by one or more people or companies and must include a registered agent . These owners are referred to as members.

• LLCs offer liability protection for the owners
• They’re one of the easiest business entities to set up
• You can have a single-member LLC
• You may be required to file additional paperwork with your state on a regular basis
• LLCs can’t issue stock
• You’ll need to pay annual filing fees to your state

Limited Liability Partnership (LLP)

An LLP is similar to an LLC but is typically used for licensed business professionals such as an attorney or accountant. These arrangements require a partnership agreement.

• Partners have limited liability for the debts and actions of the LLP
• LLPs are easy to form and don’t require much paperwork
• There’s no limit to the number of partners in an LLP
• Partners are required to actively take part in the business
• LLPs can’t issue stock
• All partners are personally liable for any malpractice claims against the business

Sole Proprietorship

If you start a solo business, you might consider a sole proprietorship . The company and the owner, for legal and tax purposes, are considered the same. The business owner assumes liability for the business. So, if the business fails, the owner is personally and financially responsible for all business debts.

• Sole proprietorships are easy to form
• There’s no need to file additional paperwork with your state
• You’re in complete control of the business
• You’re personally liable for all business debts
• It can be difficult to raise money for a sole proprietorship
• The business may have a limited lifespan

Corporation

A corporation limits your personal liability for business debts just as an LLC does. A corporation can be taxed as a C corporation (C-corp) or an S corporation (S-corp). S-corp status offers pass-through taxation to small corporations that meet certain IRS requirements. Larger companies and startups hoping to attract venture capital are usually taxed as C-corps.

• Corporations offer liability protection for the owners
• The life span of a corporation is not limited
• A corporation can have an unlimited number of shareholders
• Corporations are subject to double taxation
• They’re more expensive and complicated to set up than other business structures
• The shareholders may have limited liability

Before you decide on a business structure, discuss your situation with a small business accountant and possibly an attorney, as each business type has different tax treatments that could affect your bottom line.

Helpful Resources

• How To Set Up an LLC in 7 Steps
• How To Start a Sole Proprietorship
• How To Start a Corporation
• How To Start a Nonprofit
• How To Start a 501(c)(3)

There are several legal issues to address when starting a business after choosing the business structure. The following is a good checklist of items to consider when establishing your business:

Choose Your Business Name

Make it memorable but not too difficult. Choose the same domain name, if available, to establish your internet presence. A business name cannot be the same as another registered company in your state, nor can it infringe on another trademark or service mark that is already registered with the United States Patent and Trademark Office (USPTO).

Business Name vs. DBA

There are business names, and then there are fictitious business names known as “Doing Business As” or DBA. You may need to file a DBA if you’re operating under a name that’s different from the legal name of your business. For example, “Mike’s Bike Shop” is doing business as “Mike’s Bikes.” The legal name of the business is “Mike’s Bike Shop,” and “Mike’s Bikes” is the DBA.

You may need to file a DBA with your state, county or city government offices. The benefits of a DBA include:

• It can help you open a business bank account under your business name
• A DBA can be used as a “trade name” to brand your products or services
• A DBA can be used to get a business license

Register Your Business and Obtain an EIN

You’ll officially create a corporation, LLC or other business entity by filing forms with your state’s business agency―usually the Secretary of State. As part of this process, you’ll need to choose a registered agent to accept legal documents on behalf of your business. You’ll also pay a filing fee. The state will send you a certificate that you can use to apply for licenses, a tax identification number (TIN) and business bank accounts.

Next, apply for an employer identification number (EIN) . All businesses, other than sole proprietorships with no employees, must have a federal employer identification number. Submit your application to the IRS and you’ll typically receive your number in minutes.

Get Appropriate Licenses and Permits

Legal requirements are determined by your industry and jurisdiction. Most businesses need a mixture of local, state and federal licenses to operate. Check with your local government office (and even an attorney) for licensing information tailored to your area.

• Best LLC Services
• How To Register a Business Name
• How To Register a DBA
• How To Get an EIN for an LLC
• How To Get a Business License

Start an LLC Online Today With ZenBusiness

Click on the state below to get started.

Open a Business Bank Account

Keep your business and personal finances separate. Here’s how to choose a business checking account —and why separate business accounts are essential. When you open a business bank account, you’ll need to provide your business name and your business tax identification number (EIN). This business bank account can be used for your business transactions, such as paying suppliers or invoicing customers. Most times, a bank will require a separate business bank account to issue a business loan or line of credit.

Hire a Bookkeeper or Get Accounting Software

If you sell a product, you need an inventory function in your accounting software to manage and track inventory. The software should have ledger and journal entries and the ability to generate financial statements.

Some software programs double as bookkeeping tools. These often include features such as check writing and managing receivables and payables. You can also use this software to track your income and expenses, generate invoices, run reports and calculate taxes.

There are many bookkeeping services available that can do all of this for you, and more. These services can be accessed online from any computer or mobile device and often include features such as bank reconciliation and invoicing. Check out the best accounting software for small business, or see if you want to handle the bookkeeping yourself.

Determine Your Break-Even Point

Before you fund your business, you must get an idea of your startup costs. To determine these, make a list of all the physical supplies you need, estimate the cost of any professional services you will require, determine the price of any licenses or permits required to operate and calculate the cost of office space or other real estate. Add in the costs of payroll and benefits, if applicable.

Businesses can take years to turn a profit, so it’s better to overestimate the startup costs and have too much money than too little. Many experts recommend having enough cash on hand to cover six months of operating expenses.

When you know how much you need to get started with your business, you need to know the point at which your business makes money. This figure is your break-even point.

In contrast, the contribution margin = total sales revenue – cost to make product

For example, let’s say you’re starting a small business that sells miniature birdhouses for fairy gardens. You have determined that it will cost you $500 in startup costs. Your variable costs are $0.40 per birdhouse produced, and you sell them for $1.50 each.

Let’s write these out so it’s easy to follow:

This means that you need to sell at least 456 units just to cover your costs. If you can sell more than 456 units in your first month, you will make a profit.

• The Best Business Checking Accounts
• The Best Accounting Software for Small Business
• How To Open a Bank Account

There are many different ways to fund your business—some require considerable effort, while others are easier to obtain. Two categories of funding exist: internal and external.

Internal funding includes:

• Personal savings
• Credit cards
• Funds from friends and family

If you finance the business with your own funds or with credit cards, you have to pay the debt on the credit cards and you’ve lost a chunk of your wealth if the business fails. By allowing your family members or friends to invest in your business, you are risking hard feelings and strained relationships if the company goes under. Business owners who want to minimize these risks may consider external funding.

External funding includes:

• Small business loans
• Small business grants
• Angel investors
• Venture capital
• Crowdfunding

Small businesses may have to use a combination of several sources of capital. Consider how much money is needed, how long it will take before the company can repay it and how risk-tolerant you are. No matter which source you use, plan for profit. It’s far better to take home six figures than make seven figures and only keep $80,000 of it.

Funding ideas include:

• Invoice factoring: With invoice factoring , you can sell your unpaid invoices to a third party at a discount.
• Business lines of credit: Apply for a business line of credit , which is similar to a personal line of credit. The credit limit and interest rate will be based on your business’s revenue, credit score and financial history.
• Equipment financing: If you need to purchase expensive equipment for your business, you can finance it with a loan or lease.
• Small Business Administration (SBA) microloans: Microloans are up to $50,000 loans that can be used for working capital, inventory or supplies and machinery or equipment.
• Grants: The federal government offers grants for businesses that promote innovation, export growth or are located in historically disadvantaged areas. You can also find grants through local and regional organizations.
• Crowdfunding: With crowdfunding , you can raise money from a large group of people by soliciting donations or selling equity in your company.

Choose the right funding source for your business by considering the amount of money you need, the time frame for repayment and your tolerance for risk.

• Best Small Business Loans
• Best Startup Business Loans
• Best Business Loans for Bad Credit
• Business Loan Calculator
• Average Business Loan Rates
• How To Get a Business Loan

You need to have insurance for your business , even if it’s a home-based business or you don’t have any employees. The type of insurance you need depends on your business model and what risks you face. You might need more than one type of policy, and you might need additional coverage as your business grows. In most states, workers’ compensation insurance is required by law if you have employees.

Work With an Agent To Get Insured

An insurance agent can help determine what coverages are appropriate for your business and find policies from insurers that offer the best rates. An independent insurance agent represents several different insurers, so they can shop around for the best rates and coverage options.

Basic Types of Business Insurance Coverage

• Liability insurance protects your business against third-party claims of bodily injury, property damage and personal injury such as defamation or false advertising.
• Property insurance covers the physical assets of your business, including your office space, equipment and inventory.
• Business interruption insurance pays for the loss of income if your business is forced to close temporarily due to a covered event such as a natural disaster.
• Product liability insurance protects against claims that your products caused bodily injury or property damage.
• Employee practices liability insurance covers claims from employees alleging discrimination, sexual harassment or other wrongful termination.
• Workers’ compensation insurance covers medical expenses and income replacement for employees who are injured on the job.
• Best Small Business Insurance
• Best Commercial Auto Insurance
• How To Get Product Liability Insurance
• Your Guide to General Liability Insurance
• 13 Types of Small Business Insurance

Business tools can help make your life easier and make your business run more smoothly. The right tools can help you save time, automate tasks and make better decisions.

Consider the following tools in your arsenal:

• Accounting software : Track your business income and expenses, prepare financial statements and file taxes. Examples include QuickBooks and FreshBooks.
• Customer relationship management (CRM) software : This will help you manage your customer relationships, track sales and marketing data and automate tasks like customer service and follow-ups. Examples include Zoho CRM and monday.com.
• Project management software : Plan, execute and track projects. It can also be used to manage employee tasks and allocate resources. Examples include Airtable and ClickUp.
• Credit card processor : This will allow you to accept credit card payments from customers. Examples include Stripe and PayPal.
• Point of sale (POS) : A system that allows you to process customer payments. Some accounting software and CRM software have POS features built-in. Examples include Clover and Lightspeed.
• Virtual private network (VPN) : Provides a secure, private connection between your computer and the internet. This is important for businesses that handle sensitive data. Examples include NordVPN and ExpressVPN.
• Merchant services : When customers make a purchase, the money is deposited into your business account. You can also use merchant services to set up recurring billing or subscription payments. Examples include Square and Stripe.
• Email hosting : This allows you to create a professional email address with your own domain name. Examples include G Suite and Microsoft Office 365.

Many business owners spend so much money creating their products that there isn’t a marketing budget by the time they’ve launched. Alternatively, they’ve spent so much time developing the product that marketing is an afterthought.

Create a Website

Even if you’re a brick-and-mortar business, a web presence is essential. Creating a website doesn’t take long, either—you can have one done in as little as a weekend. You can make a standard informational website or an e-commerce site where you sell products online. If you sell products or services offline, include a page on your site where customers can find your locations and hours. Other pages to add include an “About Us” page, product or service pages, frequently asked questions (FAQs), a blog and contact information.

Optimize Your Site for SEO

After getting a website or e-commerce store, focus on optimizing it for search engines (SEO). This way, when a potential customer searches for specific keywords for your products, the search engine can point them to your site. SEO is a long-term strategy, so don’t expect a ton of traffic from search engines initially—even if you’re using all the right keywords.

Create Relevant Content

Provide quality digital content on your site that makes it easy for customers to find the correct answers to their questions. Content marketing ideas include videos, customer testimonials, blog posts and demos. Consider content marketing one of the most critical tasks on your daily to-do list. This is used in conjunction with posting on social media.

Get Listed in Online Directories

Customers use online directories like Yelp, Google My Business and Facebook to find local businesses. Some city halls and chambers of commerce have business directories too. Include your business in as many relevant directories as possible. You can also create listings for your business on specific directories that focus on your industry.

Develop a Social Media Strategy

Your potential customers are using social media every day—you need to be there too. Post content that’s interesting and relevant to your audience. Use social media to drive traffic back to your website where customers can learn more about what you do and buy your products or services.

You don’t necessarily need to be on every social media platform available. However, you should have a presence on Facebook and Instagram because they offer e-commerce features that allow you to sell directly from your social media accounts. Both of these platforms have free ad training to help you market your business.

• Best Website Builders
• How To Make a Website for Your Business
• The Best E-Commerce Platforms
• Best Blogging Platforms
• Best Web Hosting Services

To scale your business, you need to grow your customer base and revenue. This can be done by expanding your marketing efforts, improving your product or service, collaborating with other creators or adding new products or services that complement what you already offer.

Think about ways you can automate or outsource certain tasks so you can focus on scaling the business. For example, if social media marketing is taking up too much of your time, consider using a platform such as Hootsuite to help you manage your accounts more efficiently. You can also consider outsourcing the time-consumer completely.

You can also use technology to automate certain business processes, including accounting, email marketing and lead generation. Doing this will give you more time to focus on other aspects of your business.

When scaling your business, it’s important to keep an eye on your finances and make sure you’re still profitable. If you’re not making enough money to cover your costs, you need to either reduce your expenses or find ways to increase your revenue.

Build a Team

As your business grows, you’ll need to delegate tasks and put together a team of people who can help you run the day-to-day operations. This might include hiring additional staff, contractors or freelancers.

Resources for building a team include:

• Hiring platforms: To find the right candidates, hiring platforms, such as Indeed and Glassdoor, can help you post job descriptions, screen résumés and conduct video interviews.
• Job boards: Job boards such as Craigslist and Indeed allow you to post open positions for free.
• Social media: You can also use social media platforms such as LinkedIn and Facebook to find potential employees.
• Freelance platforms: Using Upwork, Freelancer and Fiverr can help you find talented freelancers for one-time or short-term projects. You can also outsource certain tasks, such as customer service, social media marketing or bookkeeping.

You might also consider partnering with other businesses in your industry. For example, if you’re a wedding planner, you could partner with a florist, photographer, catering company or venue. This way, you can offer your customers a one-stop shop for all their wedding needs. Another example is an e-commerce store that partners with a fulfillment center. This type of partnership can help you save money on shipping and storage costs, and it can also help you get your products to your customers faster.

To find potential partnerships, search for businesses in your industry that complement what you do. For example, if you’re a web designer, you could partner with a digital marketing agency.

You can also search for businesses that serve the same target market as you but offer different products or services. For example, if you sell women’s clothing, you could partner with a jewelry store or a hair salon.

• Best Recruiting Software
• How To Hire Employees
• Where To Post Jobs
• Best Applicant Tracking Systems

To rank the best states to start a business in 2024, Forbes Advisor analyzed 18 key metrics across five categories to determine which states are the best and worst to start a business in. Our ranking takes into consideration factors that impact businesses and their ability to succeed, such as business costs, business climate, economy, workforce and financial accessibility in each state. Check out the full report .

Starting a small business takes time, effort and perseverance. But if you’re willing to put in the work, it can be a great way to achieve your dreams and goals. Be sure to do your research, create a solid business plan and pivot along the way. Once you’re operational, don’t forget to stay focused and organized so you can continue to grow your business.

How do I start a small business with no money?

There are several funding sources for brand-new businesses and most require a business plan to secure it. These include the SBA , private grants, angel investors, crowdfunding and venture capital.

What is the best business structure?

The best business structure for your business will depend entirely on what kind of company you form, your industry and what you want to accomplish. But any successful business structure will be one that will help your company set realistic goals and follow through on set tasks.

Do I need a business credit card?

You don’t need one, but a business credit card can be helpful for new small businesses. It allows you to start building business credit, which can help you down the road when you need to take out a loan or line of credit. Additionally, business credit cards often come with rewards and perks that can save you money on business expenses.

Do I need a special license or permit to start a small business?

The answer to this question will depend on the type of business you want to start and where you’re located. Some businesses, such as restaurants, will require a special permit or license to operate. Others, such as home daycare providers, may need to register with the state.

How much does it cost to create a business?

The cost of starting a business will vary depending on the size and type of company you want to create. For example, a home-based business will be less expensive to start than a brick-and-mortar store. Additionally, the cost of starting a business will increase if you need to rent or buy commercial space, hire employees or purchase inventory. You could potentially get started for free by dropshipping or selling digital goods.

How do I get a loan for a new business?

The best way to get a loan for a new business is to approach banks or other financial institutions and provide them with a business plan and your financial history. You can also look into government-backed loans, such as those offered by the SBA. Startups may also be able to get loans from alternative lenders, including online platforms such as Kiva.

Do I need a business degree to start a business?

No, you don’t need a business degree to start a business. However, acquiring a degree in business or a related field can provide you with the understanding and ability to run an effective company. Additionally, you may want to consider taking some business courses if you don’t have a degree to learn more about starting and running a business. You can find these online and at your local Small Business Administration office.

What are some easy businesses to start?

One of the easiest businesses to start also has the lowest overhead: selling digital goods. This can include items such as e-books, online courses, audio files or software. If you have expertise in a particular area or niche, this is a great option for you. Dropshipping is also a great option because you don’t have to keep inventory. You could also buy wholesale products or create your own. Once you create your product, you can sell it through your own website or third-party platforms such as Amazon or Etsy.

What is the most profitable type of business?

There is no one answer to this question because the most profitable type of business will vary depending on a number of factors, such as your industry, location, target market and business model. However, some businesses tend to be more profitable than others, such as luxury goods, high-end services, business-to-business companies and subscription-based businesses. If you’re not sure what type of business to start, consider your strengths and interests, as well as the needs of your target market, to help you choose a profitable business idea.

• Best Registered Agent Services
• Best Trademark Registration Services
• Top LegalZoom Competitors
• Best Business Loans
• Best Business Plan Software
• ZenBusiness Review
• LegalZoom LLC Review
• Northwest Registered Agent Review
• Rocket Lawyer Review
• Inc. Authority Review
• Rocket Lawyer vs. LegalZoom
• Bizee Review (Formerly Incfile)
• Swyft Filings Review
• Harbor Compliance Review
• Sole Proprietorship vs. LLC
• LLC vs. Corporation
• LLC vs. S Corp
• LLP vs. LLC
• DBA vs. LLC
• LegalZoom vs. Incfile
• LegalZoom vs. ZenBusiness
• LegalZoom vs. Rocket Lawyer
• ZenBusiness vs. Incfile
• How to Set Up an LLC
• How to Get a Business License
• LLC Operating Agreement Template
• 501(c)(3) Application Guide
• What is a Business License?
• What is an LLC?
• What is an S Corp?
• What is a C Corp?
• What is a DBA?
• What is a Sole Proprietorship?
• What is a Registered Agent?
• How to Dissolve an LLC
• How to File a DBA
• What Are Articles Of Incorporation?
• Types Of Business Ownership

Next Up In Business

• Best Online Legal Services
• How To Write A Business Plan
• How To Start A Candle Business
• Starting An S-Corp
• LLC Vs. C-Corp
• How Much Does It Cost To Start An LLC?
• How To Start An Online Boutique
• Most Recession-Proof Businesses In 2024

How To Start A Print On Demand Business In 2024

HR For Small Businesses: The Ultimate Guide

How One Company Is Using AI To Transform Manufacturing

Not-For-Profit Vs. Nonprofit: What’s The Difference?

How To Develop an SEO Strategy in 2024

How To Make Money On Social Media in 2024

Katherine Haan is a small business owner with nearly two decades of experience helping other business owners increase their incomes.

Your current User-Agent string appears to be from an automated process, if this is incorrect, please click this link: