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Price Review 2024

The 2024 ‘Price Review’ for water companies in England and Wales is a process led by Ofwat to determine prices for the period 2025-2030. As part of this process all companies were required to work with their customers to produce a business plan for 2025-2030 setting out what they intend to deliver for customers and the environment. South West Water submitted its five-year business plan to Ofwat on 2 October 2023, with an overall customer acceptability of the plan of 74% across all of our regions.

To view these documents and for more information click here .

Investing more than ever before

In developing our plan we have directly engaged with over 30,000 customers through a process started over two years ago. Our plan proposes capital investment of £2.8bn to 2030, with 90% of this investment required to meet legal and regulatory requirements. The remaining 10% is a combination of prioritisation based on customer preference (for example prioritising beaches in our region) and or in delivering sustainable solutions to protect the environment. That said, we have consulted with customers on 100% of the plan and have strong customer support for the four priority areas.

This plan represents a doubling of our investment in the region, and we have worked to keep bill increases to a minimum. Thanks to our relentless focus on delivering efficiently, the majority of our customers will be paying the same for their water services at the end of 2030 as they did in 2020, yet with vastly improved services, and with us having fixed the issues putting the sector in the spotlight today.

The four priorities of our plan

  • Water quality and resilience - In the face of changing weather patterns and a growing population, we are determined to continue to transform how we protect and secure water resources with unrivalled water quality across the region that will last for generations
  • Storm overflows and pollutions - By 2030, a full decade ahead of governmental mandates, we pledge to have tackled the use of storm overflows at our bathing and shellfish waters. Our approach blends nature-based and engineering solutions, coupled with comprehensive water monitoring and sampling programme, to rebuild trust in our communities.
  • Net zero and environmental gains - By 2030, we're committed to achieving Net Zero, proving our dedication to minimising our impact on the planet. We'll invest in climate-independent water sources, water reuse, and enhanced transfer networks. We'll repurpose brown field sites, build new reservoirs, and amplify our water resources significantly.
  • Addressing affordability and delivering for customers - We're tackling monumental industry challenges, and we're delivering on our promises, all rooted in what our customers deem important. We recognise that some customers face affordability challenges due to the cost-of-living crisis, so our plan incorporates multiple solutions and extensive assistance.

Investor Summary

An investor document summarising the key metrics from South West Water’s Business Plan for the period 2025-2030 can be accessed here .

Price Review 2019 (PR19)

Please click here to access our Price Review 2019 page for the price review period 2020-2025.

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IMAGES

  1. Reflections in the water: insights on Ofwat’s PR24 draft methodology

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  2. Anglian Water Services on LinkedIn: #environment #investment #pr24

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  3. Modelling better business: Anglian Water’s approach to valuing its land

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  4. Anglian Water Business

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  5. UK Water Sector PR24 Business Plan

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  6. Anglian Water Group- Anglian Water Services

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COMMENTS

  1. Our Plan 2025 to 2030

    Our Plan 2025 to 2030. Anglian Water's business plan will deliver £9 billion of essential investment in the East of England. It was created in consultation with our customers, and it balances ambition and affordability. It will create over 7,000 jobs and meet the unique challenges facing our fast-growing and climate-stressed region, helping ...

  2. PDF PR24

    PR24 - the size and shape of our plan 10:45 - 11:00 Cost of equity and cost of debt 11:00 - 11:15 Wayne Young Q&A 11.30 - 11:40 ... particularly water intensive, e.g. food processing 28% of land is below sea ... Support from across our alliances for our AMP8 business plan

  3. PDF Price Review 2024 Anglian Water's Business Plan for AMP8 (2025-2030)

    Building our AMP8 plan 9. Setting PR24 up for success 3 5 6 7 10 12 17 22 32. 1. Executive Summary Anglian Water Our Plan 2025 - 2030 3 ... Overall, we believe that Anglian Water's Business Plan for AMP8 (2025-2030) represents an important step forward in the company's

  4. PDF PR24

    PR24 - our plans for the future 19 October 2023 Click here to listen: Part 1 Part 2. love everg drop anglianwater o Price Review 2024 Anglian Water's Business Plan for AMP8 (2025-2030) October 2023 CLIMATE AWARDS (ovceveru drop anglianwater • WklER OF THE YEAR Water DEVELOPMENT Utility»eek AWARDS 2021 WINNER Utility of the Year AWARDS 2020 ...

  5. PDF PR24 Assurance Strategy

    as 'PR24', will set price controls for the period 2025-2030. As part of the PR24 process, Anglian Water (the 'Company') is required to submit a Business Plan and Long Term Delivery Strategy (LTDS). In the Business Plan and LTDS we are providing a wide range of information to our Regulators and stakeholders.

  6. Business plans

    Business plans. Water and wastewater companies have submitted their business plans to us for the next price review period from 2025-2030. The plans will be subject to our scrutiny and challenge, before final decisions are made in December 2024. We have told companies to be ambitious in their plans to reduce pollution, while delivering value for ...

  7. PR24 Final methodology submission tables and guidance

    Summary of Business Plan Tables to be submitted in October 2023. August 2023. PR24 Business Plan Tables: completion and validation guidance. July 2023. PR24 signposting document for quality and ambition assessment. July 2023. We have published a PR24 Business Plan Data Tables Errata Log which makes clear: • any errors in our submission tables ...

  8. PDF Anglian Water

    The structure of Affordability & Acceptability Testing (A&AT) research for the PR24 Business Plan is being guided by Ofwat and comprises two parts - qualitative research largely using focus groups, followed by quantitative research via a survey. Anglian Water Services (AWS) completed the

  9. PDF PR24 Draft Methodology Consultation: Response

    term. It will also be particularly important for Anglian Water to tackle these challenges in a cost-efficient way, building on the challenging feedback from Ofwat on our base cost efficiency at PR19, feedback which we have accepted. (6) Recent macroeconomic events have shown that the backdrop to PR24 price review is highly uncertain. A series of

  10. PDF Summary PR24 data tables commentary

    SUM1 Performance Commitments Anglian Water Summary PR24 Data Table Commentary | 5 SUM2 Key Business Plan Metrics Eastern England saw the highest populat ion gr owth in England between 2011 and 20 21, with an addit ional 488,0 00 people living in the r egion (20 21 Census).

  11. PDF Long term strategies PR24 data tables commentary

    perf or mance commitment ar e: Higham, Off or d and Elsham water tr eatment wor ks. Operational greenhouse gas emissions water Forecasts in line with the Ofwat PR24 methodology using Carbon Accounting Workbook (CAW) V17. Forecasts are inclusive of enhancement investment for reductions in chemicals, fuel oil and process emissions from ozone ...

  12. PR24 engagement 2021-2023

    PR24 engagement 2021-2023. Price review 2024 (PR24) will cover the period 2025 to 2030. Anglian Water is actively engaging with Ofwat through various discussion documents and working groups on how PR24 should be regulated. The suite of papers published by Ofwat are set out below, along with our responses submitted:

  13. Price Review (PR24)

    About PR24. The 2024 'Price Review' for water companies in England and Wales is a process led by Ofwat to determine prices for the period 2025-2030. As part of this process all companies were required to work with their customers to produce a business plan for 2025-2030 setting out what they intend to deliver for customers and the environment.

  14. PDF Anglian Water: PR24 and LTDS Board Assurance Statement 0

    Anglian Water: PR24 and LTDS Board Assurance Statement 2 Chairman's overview On behalf of the board of Anglian Water Services Limited (the "Board"), I am pleased to present the PR24 Business Plan (our Plan) for Anglian Water Services Limited (the Company, Anglian Water or AWS) for the period from 2025 to 2030, and the Long-Term Delivery Strategy (the LTDS) for the

  15. PDF Guide to our PR24 business plan submission

    Our business plan submission contains the following key documents. PR24 business plan - our main PR24 business plan document. Long term delivery strategy (LTDS) - our main LTDS document. Strategic Direction Statement - overarching document seting out our 2050 ambitions. 5 page summary of our PR24 business planIn addition there are a range ...

  16. PDF Five Year Business Plan 2025 to 2030 Summary

    Over the next five years, bills. will gradually increase each year, resulting in a. 19.6 per cent rise by 2030 compared to 2025. Our plan focuses on investing in sustainable water resources, improving network resilience, and increasing drinking water storage capacity. to enhance public water services and reduce supply interruptions.

  17. PDF Cost Water PR24 data tables commentary

    Within the business plan, capit al maintenance costs ar e or ganised int o thr ee br oad ... water resources and water network+ (post frontier shift and real price effects) Anglian Water Costs (wholesale) water PR24 Data Table Commentary | 3 • Cross Business: this area comprises business-wide back office programmes (e.g. IT, laboratories and ...

  18. PDF Retail PR24 data tables commentary

    Business Retail as we exited the NHH retail market upon market opening and transferred this responsibility to Anglian Water Business (National) Ltd (who are currently known as the retailer Wave). Operating expenditure Lines 1a.1 - 1a.9 Line 2: Debt Management Our cost per cust omer of debt collect ion is f orecast t o be £3.25 at the end of AMP7

  19. PDF Outcomes PR24 data tables commentary

    Outcomes PR24 Data Table Commentary 1 OUT1-5 & OUT7: Outcome performance 3 1.1 Water supply interruptions 3 1.2 Water supply interruptions appendix 7 1.3 Compliance Risk Index (CRI) 18 1.4 Customer contacts about water quality 21 1.5 Internal sewer flooding 25 1.6 External sewer flooding 28 1.7 Biodiversity 31 1.8 Operational greenhouse gas emissions (water and water 34

  20. PDF Risk and Return PR24 data tables commentary

    and March 2025 as taken from the latest Boar d approved business plan. The t otal index linked debt balance consists of RPI, CPI and CPIH debt on a post-swap ... RR4 Financing financial model inputs Anglian Water Risk and Return PR24 Table Commentary | 6. RR5 Tax opening balances Tax opening balance Lines 5.1 - 5.19

  21. PDF PR24 Assurance Strategy

    as 'PR24', will set price controls for the period 2025-2030. As part of the PR24 process, Anglian Water (the 'Company') is required to submit a Business Plan and Long Term Delivery Strategy (LTDS). In the Business Plan and LTDS we are providing a wide range of information to our Regulators and stakeholders.

  22. PDF Water Resources PR24 data tables commentary

    The number of water reservoirs has been provided by the water resources team and is not expected to change over the forecast period (2023/24 to 2029/30), remaining at ten. This number is in alignment with the revised draft WRMP24. RES1 Water resources asset and volumes data Anglian Water Water Resources PR24 Data Table Commentary | 4

  23. PDF PR24 Price Control Deliverables: Technical Annex

    PR24 business plan submission. We highlight specifically how these align to Ofwats stated PCD principles and the set out the underlying mechanics such as definitions, targets and associated assurance. As set out in Chapter 8 - Our Commitment to Customers of our business plan, we propose three